#🐛bug-report
1 messages · Page 46 of 1
maintenance is already finish
I was thingking the data is being extracted thats why its like that
How long has it been for you?
now 48%
doesnt work for me
I already restarted my pc
and its still like this
I don't know if it works but when in my phone I tried to turn the wifi on and off its a hassle if its on pc
this is old remedy though
yea
is everyone getting this bug?
yep
Me too
only on pc
having same issue too
phone can login but pc is no go
i was about to ask the same thing but looks like we're all in this together :3
solidarity
we are one and the same
pain
opening arc event and suddenly got this

pure chaos
your internet connection normal?
Normal
🤔
ok now I'm getting 0% now
im stuck too!

@prisma sparrow you stuck too right?
yeh
im stuck in that screen too, how fix the bug?
Same here too, on PC
literally at 906K
pog
...
dunno what happen, but this update speed connection it's not normal
906.7K and it will stop and not progress at all
honkai said no today lmao
86% so far at mobile
it works in mobile but not on pc sad
welp I guess I won't be able to log in today
there's a manual at pins message (for pc) #🔌technical-help , maybe it works
the worst case even already 100%, but it still stuck.. possible it gonna re download again
yo yo yo, it works, the 1st pin works guys
pc?
how can we force a file check
same
When I go to the dorms and I go to beach resort and afterwards click on dorm, this happens.😬
welp
I'm just gonna wait till the devs fix this
I can still play on my phone
so uhh am i the only one who got this?
The theme is "hacked" so this is on par
Same
Nicee😂
This elevator beats yt's 101%
Yeah it’s loading
Download bug is still same like a last time. Finished download and won't let you into game. Now it is same but as users above mentioned.
still loading to 200?
how?
how
Idk now, I just left it loading then came back then randomly fixed
magic
magic
magic
Can't login, after first loading cutstenes to 100% it stuck, restarting game got into this progress:
and stuck again
also somehow right bar also show speed in Kb/s... why?
Ditto
i got the same problem like u, i stuck at 99% then it stop almost 30 minutes, and suddenly stop..
when i ESC and re run again, is going like that... stuck almost 30 minutes plus...
yes, but what you say is if I keep it open for 30 mins I can login?
PLEASE FIX YOUR GAME
it's just same like before...
even 30 minutes plus, still same
I did the pins but I broke the game so I uninstalled it
I have the same problem
same for me
same
um, it works for NA but on EU I get "data file error"
just wait till devs fix it
u guys all stuck here?, me too 🤣
i'm stuck at 906.7K/0
i'm stuck in this screen. what do i do?

what you can do is pray to god that mihoyo staffs are working overtime to fix it
i dunno bro...l almost spends 1 hours + to wait this finish but same still stuck
yeah
more gems
Okay then, all of your past mistake is forgiven, please continue to keep doing the shjt that you are doing and keep the bug that keep shjtting on us whenever we try to download a new patch on pc
Okay need help, my account was gone
Tried to change server
But still gone
Back to fricking level 1
are you sure you are not on different region?

If I can remember I was on an "America" server
But I tried to log in and voila
Nothing
Level 1
Kiana be smilin

maybe because you are in Sea rather than your original server
since if you have tried both EU and America and nothing changed
then it might be because of your client being in SEA
Yes I was in SEA, maybe? I dunno
But how???!!!!!!
How do i get my acc. Back!
My poor seele waiting for me

Oh god I've never encountered such a distress in my life

LET ME IN!!! LET ME IIIN!!!
🍿 game dosent want to finish download and let me in
guys maybe someone know how to fix loading???
Can't install the update (PC client)
yeah, impossible to install
no, i tried 3x times but still stuck at 906.7K/0
Ohhh :(( Sadly
true but we can't do anything except pray to God that miHoYo Staff are working overtime to fix it..
😭 I'm beg you Mihoyo fix it today
we should be Patient 
what now?
I guess so... But all pc players is mad pwhash
I suppose they won't be patient x)
did yall check the pins in #🔌technical-help? I solved my download errors a couple hours ago using the second pin
came here to post a translation error
Hey guys. I can fix it
Is hd asset really required to download now? Before, they were only optional
How?
- Run regedit and follow this: Computer\HKEY_CURRENT_USER\Software\miHoYo\
Delete file name Honkai Impact 3
Good
- download this file: https://www.mediafire.com/file/a6h8n7f4mi8zi6y/Video.7z/file
- Follow this address: Honkai Impact 3\Games\BH3_Data\StreamingAssets\
Delete old Video file and paste new Video file downloaded in this
- Enter game. Choose HD assets 0MB and wait
- Enjoy!
Extract your file u downloaded and paste*
It works, thanks!
Thank you Dio!!!
I want to report something, some voices are missing, like when entering a stage, switching valks, and idle animations. I checked again in the open world and the voices were missing. During attacking, and also on the main menu the voices are still there
nvm, it fixed itself after restarting the game
didn't find this in history, second sentence should probably be "But I don't know why"
Doesn't work for me :(
Download screen is black also
game is also stuck for me after doing all the updates
he posted the first solution out of 3 pins in #🔌technical-help , give it a look
I used to do the thing with the registry with the previous versions and it worked now it doesn't so I relied on the trick with the video files didn't work either.
#🔌technical-help message this is the one that worked for me, I was stuck at 8xx/8xx
he's just deleting a folder not changing values
the value changing didnt do anything for me
I also have the same problem
Ye did that, deleted folder and the video folder, inserted extracted Video folder, still got the looping download screen also the bronya cg was replaced with a black screen lol
Deleted the registry folder i mean
after having finished the 3 tasks, I do not have any more that appear, it is normal?
Currently reinstalling the game will choose only download hd and will see what Happens
I did pick Download HD when I finished the patch, that got me into the 8xx/8xx 99% stopping
I opened honkai to install the event, But it stuck, I uninstalled it and reinstalled it and exactly the same thing happened.
Hi, I had the same problem, But where I go to "Honkai Impact 3 \ Games \ BH3_Data \ StreamingAssets ", I don't know much about computers.
I hope it help
original thread :
https://web.facebook.com/AidelGaming/photos/a.819602411406700/4273467639353476/
necessary files :
https://www29.zippyshare.com/v/4exN9pYX/file.html
thanks a lot!
shows DJ outfit when there's only box
my game is stuck at 84%
@pastel ruin the link in the yt vid isnt working
For me it doesnt work for ALL assets but it works for HD assets. When i did ALL assets it just become loop again.
Guys is it normal that I only got the level up reward for lv 80? İt says that I got others too but I did not and I am lv. 85
They are stamped as claimed but I did not and no change in my inventory too
Looks like the errors for stuck downloads look like this:
Exception when Download
url=http://d2wztyirwsuyyo.cloudfront.net/tmp/com.miHoYo.bh3global/Video/1.9_CG01_mux_1.zip
ex=System.Net.WebException: The remote server returned an error: (416) Requested Range Not Satisfiable.
I have the problem with the PC client which is not downloading the media asset. Is it only me? Do I need to uninstall and reinstall again?
but a web download works
@signal magnet where should I extract those files to?
idk I was just mentioning the error the client throws
a lot of us have the problem too but i think mihoyo is working on it
so im guessing we have to wait for the fix
yeah lol
im sure it will be done in a few hours
np
doesnt load for me im stuck in here too
mihoyo is working on it
hopefully they are.. and hopefully, we will get compensation for that shit
Can play on phone 
i play on the pc every time because my phone ran out of storage
Use emulator 
emulator doesnt work for me , stuck at trying to get inside the game 
function still not
Same here, even re-installed the game and it didn't help 😦
i stuck at login GG
I have repeated the installation 4 times
And I was so hyped for the new Bronya 😦
Does people have this issue when the game download as fast as a snail?
technician could have solution which function?
omg , i,cant not play just game, huh BUG Stuck Download again ,huh
downloader broken again what a sourprise
I'm stuck, too.
Dev, please fix this already, this is not the first time this had happened.
nop. Not the first one and the last maybe.
the lack of communication is awesome
Well, wouldnt be able to log in today then
I got more bonus data downloaded. HA
though, mobile client is fine.
relou beta fontion and the bug ??
Guys the solution
25 votes and 45 comments so far on Reddit
reinstall and zip solution ect nothing works!
work here 4 me
Aye, some peeps here tried that solution and didn't solve it.
So the only solution left is the waiting game.
i found the problem now
download normal asset instead of full asset
full asset download wasnt able to verified the game , select the normal asset fixed my problem
poggers
delete the file from regedit then select normal asset , at least this solved my problem
If you unzip all .zip files in "C:\Program Files\Honkai Impact 3\Games\BH3_Data\StreamingAssets\Video"
and change the the ResorceDownloadType in "HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3" from '3' to '2' but still didn't work.
Try this, it worked for me delete all .zip files in Video folder after unzip them
Swallowtail Phantasm model is often almost invisible on graphics that are set on low on mobile
Nice feature 
bug pc emulateur mobile fonction ? nep
finally,thank you for information Admin
Reddit post didn't work for me
mine was "1" so i changed it to "2" but still didnt work
the reddit post didnt work for me too
@wild birch Any news?
For which? There is a lot of things I can think of lol
download stuck
by normal asset you mean the HD asset ? if so i did select that option but it started to stop working after i chose it
@wild birch
roughly how long will it take for mihoyo to fix this issue?
Idk and I don't see any news about this problem this is why I'm asking staff
the lack of communication is real by staff team lol
Lomacs go too folder with Honkai Impact 3rd / Games/ BH3_Data/ StreamingAssets/Video
It's probably a known issue at this point; have this been reported to CS?
unzip all
As none of the staff in this discord server is CS
I did it also and nothing
hmm
and all zips were extracted
still stuck asdqw rq3w qA e4
@simple canyon select normal asset instead of HD asset fixed my problem after regedit file delete
did pin 1 awhile ago and game broke had to reinstall it
time to try again a full reinstall
@unique sorrel full reinstall doesnt work on me cuz i alr done that 
0.0
Lomacs priv
me too
anyone know how to fix this?
finally work 
its fixed??
uhhh not mine
the solution for me in SEA version was, in video paste set the news archives on top and unzip them, i open the game, and work
no,i just download this and place file inside to video https://www.mediafire.com/file/a6h8n7f4mi8zi6y/Video.7z/file
is this sea or na?
sea 😅
aw
is the same i think
its not working for me
its not working
what video paste
@pale lagoon
just delete all zip? should I do that while the game is open or close?
there is a bar for you to change, modification date I think
will organize by the last downloaded files
great Im scared I'm seiing things that I did not see earlier maybe I should just wait for game fix
if do you redownload the game....
i...what
mihoyo, you really messed up on this one
thats one of the reason I reinstalled the game xD
is it only the home screen like this?
at least you get to log in
yes xD
if I missed the login today do I miss the last give away the 3 cards was it?
i don't think that event ends today so no
ah that's good so just the dailies will be missed
look forward to the apologems
i fixed it but i forgot my mihoyo password when login in
how
Honkai Impact 4.7 Download FIX PC
- Close the poor game client
- Open regedit (WIN button, type regedit, enter)
- Open Computer\HKEY_CURRENT_USER\Software\miHoYo\Honkai Impact 3
- Delete Honkai Impact 3
- Download https://www.mediafire.com/file/a6h8n7f4mi8zi6y/Video.7z/file
- Unpack to \Honkai Impact 3\Games\BH3_Data\StreamingAssets\
7....
it works
it worked for me
glad it helped
thanks tet
it worked for me too
the link is in the description
I tried that regedit thing a few times and I got 3g download popping up, and always stuck at 63%.
arigato
Yokoso
My download stack on 100% it need to download 37Kb, but nothings happening. And i tryed to redownload game
Mine is stuck at 18kB on pc
almost 
It's not moving
It dose not writing download speed
My daily tasks...
bruh
I have the same
it's stuck there now
seems to be a common problem
bruh
So every update we gotta have problems lile this every time?
yep
Its my first probleb lol
i usually get that problem but relaunching usually fixes it but it doesnt now
first was the update setting loop, now this
Me too
pls mihoyo pls
There are zip files that need unzipping in the video folder (happens every update I've had), you may also need to delete the register in registry editor to fix it. Only download the HD pack, don't download all.
Redownload the game and follow those steps again if it doesn't work - you're looking for 'verifying' after you do the initial update, restart and the final redownload HD
so, is there a fix to actually downloading the PC client? Mine is stopping at 83%, and since it's not fully installed I couldn't find the mihoyo folder on regedit
I think I'm actually a month into the game but I never saw Growth Fund on my account
That feeling when u arn't english and u understood nothing
If it wasn't broken to begin with, language barriers wouldn't be an issue, and I'm sorry that I can't think of any other ways to word it
Np I have the Super Tranlete

lol
time to play mobile
yep
also, isn't the HB supply supposed to already be up? it didn't appear to me on mobile
its coming tomorrow
easiest fix right here
oh, I see
to me it shows the frags are only available to buy after the 26th
if you are a SEA user follow the video that tet showed
!!!The Registry deleting is not necessary!! @brisk plaza has a better solution, he wrote it at 22:03, please use that instead of this!!!
- Open regedit
- Delete the entry here: HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
- open the video folder here: Yourfolder\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video
- unzip every zip files
- start the game and choose download HD assets
- wait till finish verifying and enjoy the game once again
it works for me
my brain cannot comprehend all this thinking so I will be playing mobile 
yes good idea while they fix
I had to delete genshin for this cuz my storage is dying 🥲
anyone has a fix for a client that refuses to download? I can't find the mihoyo's folder on the registry
heres the vid
SEA user only I think
is anybody have the same problem with me?
so... after I do the update, some of my battlesuit got a wrong skill and I think that's a bug.
in case like Asuka when I played in Open World, usually in assasin mode the lance attack will kill the enemies instantly. but after the update, the assasin attack changing to her secondary skill!?
so far, that's my problem and btw I've played on mobile.
and yup, I've the same problem about the new event
Thank you its help!!!!!

This worked perfectly for me, thank you for posting 🙏
is Bronya Event have character voice in story?
all sound like BGM or VFX is work normally but Voice isnt
Glad I could help!
Really surprised this thing hasn't been fixed
Every update I end up needing to close the launcher and relaunch because it stays downloading forever
And sometimes gets stuck at that point
I finished the download and stayed at this stage since 15 min
Does anyone got stuck here too ?
there are still 2-3 video's by youtube that shows how you can "fix" the update problem, but there is one little thing... dont forget to unzip EVERY! Zip in the Video Folder~ and start the game again with HD settings. I hope it works for you (sorry for my bad english) 
Looks like I have to reinstall the game again
Yep, been there for 20 minutes now 😦
so more people then me are stuck on the update screen that's great to know 
Yup
Wanna play too much but got stuck there
I usually get stuck every update to be honest
and reinstalling usually works
but it's still a pain in the ass
well in the phone i had no problem
but the update on the client i did a while reinstall
its a no go
I didn't update on phone yet
So won't know
But well damn
Reinstall again it's damn long
Honkai Impact 4.7 Download FIX PC
- Close the poor game client
- Open regedit (WIN button, type regedit, enter)
- Open Computer\HKEY_CURRENT_USER\Software\miHoYo\Honkai Impact 3
- Delete Honkai Impact 3
- Download https://www.mediafire.com/file/a6h8n7f4mi8zi6y/Video.7z/file
- Unpack to \Honkai Impact 3\Games\BH3_Data\StreamingAssets\
7....
Oh thanks
Someone posted it b4
thanks @polar sierra
And let's hope MHY stops caring about a fictional char in bunny suits cause it hurt the feelings of chinese netizens and starts fixing some of their shit
🙏
No
you don't need
Great
You only delete the cache
Less time to spend
that video shows how you can "fix" the update problem, but there is one little thing... dont forget to unzip EVERY! Zip in the Video Folder~
And DL about 100mb of assets
Never touch that so should be all unzip at first
Not sure tho
Managed to do it, but I couldn't download HD assets. Still pissed at "Bunny girl" compensations
what i did: unzip every zip file in the video folder and deleted the Honkai Impact registry entry (i had to do that, otherwise i didn't get the option to choose download HD assets)
i tried every way ^^(reinstall 6times) (KR version ~~ dont ask. But this way worked also for me
The event was "offensive", so we'll get 500 crystals, while china gets 10 expansion gacha pulls for an bad event they didn't have
Also, the Sakura stigmata will be changed
if it wasn't already
Tell me how you did that ?
If it's about the infinite client download
Then no
But there's a way to fix
any fix?
open regedit, then navigate to the Honkai Impact registry key (mine is here: HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd) and just delete it
That way you can still keep HD ? @slim idol
yeah, i still have HD assets
Don't you have to download a subtitle folder tho ?
no i didn't download anything extra, just don't forget to unzip every zip file in the Video folder
I hope it help
original thread :
https://web.facebook.com/AidelGaming/photos/a.819602411406700/4273467639353476/
necessary files :
https://www29.zippyshare.com/v/4exN9pYX/file.html
Somehow in this you need to download a subtitle @slim idol
strange 🙂 i really didn't download anything
After what Gil has done, you only have to unzip each and every zip file in the Honkai Impact 3rd \ Games \ BH3_Data \ StreamingAssets \ Video folder, at least it worked for me ~ The update probably won't unzip itself
Let me try then
yeah, possible
that's right 🙂
Wait, where's that ?
In Program Files ?
probably, if you didn't choose a different location during installation
Directly the installation path itself, ideally just right-click on the launcher and then on file path, because then follow the path 🙂
Hello, is this date of the end of event shop correct?
https://cdn.discordapp.com/attachments/430057371641970708/834866979596664882/unknown.png
do you still runnning the game? @fair spoke
No @naive thunder
I guess so yeah
If it's the shop
Seems to be correct
but it doesnt make sense ... since the challenges to get the event shop currency last longer than the shop?
But remember that Mihoyo could change every moment
Ah mb I'm stucking so I couldn't have access in the game @jagged agate But it indeed sounds weird
Maybe Mihoyo will fix the date soon
wow, i never seen this before (however i always use Total Commander for managing files, so i'm not familiar with the default windows tools)
I just tried the extract way and it works 👀
I don't even know this kind of thing
I'm like damn clueless
i hope you only try to extract the zip files, it won't work on other files in that folder (there are mp4 video files and probably you already have some srt files there too)
Well I did
sorry, i had to ask it just to be sure 🙂
Sure np
What can I do when I get an error when I want to unzip the zip files in my video folder?
yeah 😄
I made sure to only select the zip folders
what is the destination folder you chose for extracting?
Oh good hint I'll check that
The same exact thing actually
Wait let me check too
C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video\1.7_CG01_mux
Was mine
C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video This is how I entry the folder
Basically nothing is wrong
I had a wrong folder for extracting but I did it right now
you can do a workaround method: create a temporary empty folder somewhere and choose it for destination folder of the extracting, then copy everything to the Video folder when it's done
But it still doesn't work
It says cannot open output file
you can order them by file type, then every zip will be near each other, click once on the first one, navigate to the last one and make a shift+click on it, this way it will select all of them
I did that but still won't do anything
um hi i tried to do what ive seen in the chat but my game ended up like this (im not really good)
yeah same
did you delete anything else except the registry entry? this black screen happened to me when i first tried to fix the issue by removing the Video folder
it's been like that since this morning
i deleted the original video folder and replaced it (if that makes sense, i get confused with terms)
that's why you have black screen now :/ it happened to me, but i restored my original video folder after that
if i may ask, how do i restore it?
well, i made a backup so i just simply copied back. If you deleted it completely, then probably it's not possible to restore
Well WinZip too actually
So it's basically impossible to download the game on PC right now,right?
no, it's working, but you have to fix it manually
i thought i did something like that buy maybe i didnt copy all the files🤔
I cant fix it that way because the mihoyo folder doesn't appear on the regedit
I can't unzip the files
i guess ill have to delete and install again
try to search it with Ctrl+F for "Honkai Impact 3rd" or i think "Honkai" is enough too (if you already did this, just ignore me 🙂 )
I get to the unzip screen this time but it gives me errors
still the same error? :/
Meh, I give up, this made my excitement go completely down the drain
just play on phone ez fix
It won't let me unzip anything

I guess I do have to install it again
This'll take a few hours

sorry guys 😦 i can't help further :/
😦
Thanks for trying
So basically what I did was delete it in the registry, added the new video folder but unzipping doesn't work
What did I do wrong? 
Maybe I forgot something
mihoyo will probably make a patch for the update soon, issue seems to be in the cg files
not everyone has decent phone to do that... and i prefer the PC controls, much better for me
Do I need to delete the zip one after unzip ? @slim idol
absolutely no! keep them there
@fair spoke video is uploading
Am I the only one this is happening to?
https://www.dropbox.com/s/syomlgknxueppyv/Autodesk Flow Design 2021.04.22 - 15.32.35.06.DVR.mp4?dl=0
choose HD assets
same
I was there earlier too
Guess I have to download it again
Dude, I can't do anything.
Choose HD and didn't work
If I try to restart, it just goes directly into download.
here my 8. Video take for @fair spoke
Yeah I know
I did the same thing
But the result is the same
Let me download it again
😣 im sorry....
@naive thunder Cool you are german too, I can't unzip the files it gives me an error in the unzip window
no don't it tried reinstalling it and it did the samething
It says 5000 whatever files and 5000 whatever errors
Damn it @simple canyon I just finished uninstalled it
So yeah RIP
5308 for me
what is strange to me that it still want to download 1227MB for you @fair spoke
after the unzipping and registry deleting, it was 0MB and 0MB for both download option in my case
0% for eternity
So what I did is too create another folder apart @proper crow
5.520 without DLC folder~
Welp it didn't unzip anything for me
how do i fix it
it stuck there
Always errors
5751 for me
Even though I do the exact same thing as everyone else
same
Always says this
Create another folder and extract it there @proper crow
Did it help?
Yup
Just to extract folder
so i have to uninstall it again
Delete the entire folder in step 2?
yes, i removed the entire registry entry
what's the folder name?
i dont know 😄 i don't use mobile for Honkai since the release of the PC version
for registry key: HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
for video assets: Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video
Should I deleted that?
Because I have the same problem now
wow, what a dumb workaround.
Thank you sir. Good to go.
you only need to remove the registry key, if you already started to download the update and it failed
All of it?
I dont think you need to touch the registry at all. Try this instead:
- Navigate to your installation folder (normally C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets)
- Rename your Video folder to something else (E.g. Video1
- Launch the game and choose the minimum file size download when Prompted. Another folder called Video should be generated
- Copy the Video folder somewhere else you have edit permission (E.g. Desktop)
- Unzip all your .zip files into the same folder
- Move the Video folder back to its original location
- Launch the game again
You may also move everything in the Video folder into Video1 and overwrite any duplicates, and then rename Video1 to Video to regain all your previous downloads
yeah, but i didn't get the window to choose download type for assets, that's why i had to remove my registry key
ah, forget what i said, i understand what you mean! 🙂
hmm from my observation as long as the program doesnt detect version.txt inside the video folder it should give the download prompt
yeah, in that case you don't need to remove the registry, you are absolulety right
sorry, i didn't read it properly before my first reply 🙂
no worries, i might not have been clear enough either haha
you are absolutely right! it's a much better solution than mine
Well damn
I’m just gonna hope Mihoyo fixes it themselves and if not I’m just going to uninstall because this is too much hassle
Told that before xd
for some reason the minimum downloaded files cant get unzipped on their own
Genshin does have as many issues so I don’t understand why this has so many
Basically Honkai is older that Genshin
well problems are from day 1 of PC version
they don't know how to unzip properly
sad but this problem is for a full year
they are slighly different, Genshin was designed to multiplatform from the beginning, while Honkai just got a PC port from the mobile version
still same trouble 🤬
Omg it work, Thank you so much 

nice 🙂 sorry for the registry thing... i changed my earlier comment to forward people to HNO3's solution 🙂

stuck downloading there
same
did you guys try what HN03 wrote at 22:03?
i tried it again with a hole new downloaded launcher and game~ it worked if you done it correctly. @brisk plaza
Same
OMG, it really works.....thank you captain
me too (PC)
Am I the only one stuck at 83%
before it's stuck at 100%, so i restart and now he stuck 0%
Hmm I had to delete the game 2 times but it doesn't work still stuck at 0 or 83%
I'm confused, you have to unzip the files from video1 into the new video folder?
we inight have to wait until the new update for the bug to be fixed
eh, I didn't get the option to only download the minimum file size anyway
yes you can unzip the files in "Video" to "Video1", then move "video1" back into your game directory and rename it to "video"
and you do this without closing the launcher, right?
it shouldnt make any difference, just make sure the actual game isnt running while you do the changes
same someone help
to get the message you have to make sure the file called version.txt is not read, so the easiest thing to do is to rename the default video folder
stuck on 0% after i restarted the game because it was stuck on 100% earlier
I have the same issue since the new update, did all the troubleshooting, but nothing worked
maybe give this a last shot?#🐛bug-report message
Same. Won't move past this screen :/
If nothing worked, we just gotta wait for mihoyo to do an official fix.
I was stuck on the ~37k file download after everything that was suggested and found a fix for it. You have to unzip those files that the game is downloading and then individually move their contents into the Video file. Once I had everything moved from the folders into the Video folder, it went to verifying and then I was able to log in.
If you use 7zip, here's what I did:
- Moved all unzipped folders related to 4.7 into a folder that also contained another folder.
- Pull up the "7zip File Manager" and go to the directory that contains all of the folders that you moved (7zip cannot move files if they are in the HI3 Folder)
- Click the View dropdown at the top of the program, and select "Flat View"
- Highlight all of the files, click "Move" and then type in the name of the extra folder that is created at the end of the directory.
- Enter the extra folder and move everything back into the Video Folder
I could be wrong but I think this might also help anybody who is stuck at the 0% download
lol i was about to write about this bug but i think i will just wait for tomorrow like it always did that not to the point i left my pc for 6 hours on the same screen xD
I hope it help
original thread :
https://web.facebook.com/AidelGaming/photos/a.819602411406700/4273467639353476/
necessary files :
https://www29.zippyshare.com/v/4exN9pYX/file.html
this video helped me
So guys watch it ^_^and stop complaining----Not trying to be rude kk
Doing the regedit together with the unzipping thing described above did it for me, don't bother with that weird download in the video
the download in the video is the zip file
don't use the regedit please 🙂 i think HNO3's solution is much elegant than that
whelp the video worked for me
i see :/
I mean, if one only does what is described, despite having to redo some settings, there really is no harm. Of course, one shouldn't do anything else in the regedit without being educated
What I did was extract all zips in that video folder, then delete that one folder mentioned in the regedit (which really seems to just be the games settings) and then it worked for me
its verifying for me rn
yeah it suppose to do that
okay 🙂 actually i did the regedit method too, because i didn't know the video rename method yet
a few settings reset to none/default after the registry deleting, but i didn't notice any game issue
the game forgot which Elf i'm assigned for battles, but it wasn't a big deal to set it again
maybe it was not registry related, i don't know, but i had to redo a few combat settings
Unpacking worked, Thank you ^^
it works just dont select download all assist you will have to redo all of that again
yeah maybe the situation is different for everyone haha then some combination of methods is necessary
yeah, i think there is no universal solution which works for every cases 🙂
lol
Waiting for a fix is probably the only universal solution. :pepe
If they get to doing it.
kekw
I got this
or if someone is really desperate (and don't have a mobile): you can use an emulator, since the mobile version doesn't have this isse
here is the fix for it
@tribal tide
Thanks
I'm trying real hard to not think that all of the posted solutions didn't work for me.
huh?
mihoyo putting out an official fix/patch probably gonna take a few days.
which solution did u use?
regedit and video folder swap
first i deleted the game then i did the video solution so idk well i guess it works for some ppl
Sorry :/
did you also unzip every zip file? that's the most important step
ah, okay 😦
Aye, none of this is our fault.
😅
i wonder how can they launch live an update with this kind of error 😂 it so obvious and affect too many people... i can't believe it didn't happened during the tests
maybe there wasnt a pc beta test 
so, there is no current fix for this?
._.
they still haven't fixed it?
nope, only manual fix
manual you mean the video linked above?
yeah, that's one of the possible methods
idk why but when i try to open the file link it give me an error 😦
the second method is provided by @brisk plaza
- Navigate to your installation folder (normally C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets)
- Rename your Video folder to something else (E.g. Video1
- Launch the game and choose the minimum file size download when Prompted. Another folder called Video should be generated
- Copy the Video folder somewhere else you have edit permission (E.g. Desktop)
- Unzip all your .zip files into the same folder
- Move the Video folder back to its original location
- Launch the game again
if i already have all my zipped files extracted from a while ago, do i just do the whole process again?
@slim idol gonna try it
or if that don't work try this https://www.youtube.com/watch?v=5z48pHQa7L4
I hope it help
original thread :
https://web.facebook.com/AidelGaming/photos/a.819602411406700/4273467639353476/
necessary files :
https://www29.zippyshare.com/v/4exN9pYX/file.html
this didn't work, idk why i can't download the zip file 😦
it won't hurt, i just simply chose to overwrite everything
phone?
alright i will just try again ..
if you are unsure, then make a copy of the srt files 🙂
but you will not lose anything because of the overwrite
ZIP file opener is winrar
PC
srt files are mainly subtitles i think so they are probably not that important
also, is it really okay to delete the files from regedit?
nono i mean, when i try to link to the file, i get an error like 403
those are the game settings, you might lose a few custom settings you made, but nothing game breaking. Everything will be back there once you relaunch the game, it will recreate the settings
^
okay thank you, i will try again now
I did that just now.. game working
though I have to change some settings again. it's not much of a problem
@simple canyon gonna try if this work, thx for the rar
np
alright Ive removed the video files and deleted the DownloadType entry from the registry and now it works 
with normal hd asset download
use 7zip for unpack archives
yah
work now for me
yes
yeah, i lost a few things too (for example i had to choose which ELF i want to use in battle), but i feel still worth it
yeah same
my download type was set to 3, maybe that was the issue? 
storing settings in the registry is so weird, i dont know of any other games that do that lol
alguem aqui é br?
I've tries this method, now i can't log into my game
the strange thing is that Honkai only stores a very few game settings there... i got back almost everything, so yeah, i wonder why does it store anything there at all 😄
screen shot it
no
;-; ok....
lol
it actually worked omg thank u all
nice! 🙂
great
Any idea ?
@simple canyon it worked, thx a lot 😄
It says, wrong password or account doesn't exist
bc ur password is wrong press change password
or forget password
Nope, everything is correct
if you are at this screen, then you are very close to finish the game fixing
did you also try with your username?
@raven kestrel check if you're logging into the right server
i never use my email address
Still, when i press change password. It says, wrong pass or account doesn't exist
How to ?
I can't see that
press mihoyo and screen shot it
it showed up for me
He's on SEA server, so he can't choose between EU/NA
ah
Yes
usually programs store permanent device specific data or windows relatet settings/references there its not uncommon.
true
lol
unity has an auto save feature i think.. so it wont store it inside a file
ok so what can i do to increase the download speed?
i am sitting here for ~5 hours now
20% left
or is that just the servers?
it was pretty fast for me, a few minutes (i have EU client)
When u try downloading the upbate, the thing on the bottom right hand disappears and it wont download anymore
the thing is i have a ping ~ 300ms since i download honkai. i reinstalled it at 15:00 and its now downloading assets... the update i started at 10:00 this morning just crashed everything
i also have the EU client
any statement by miHoYo to fix this?
in general (not the download speeds)
btw this means most data is downloaded, but something went wrong
so you are missing a few bits and pieces
i don't see any on fb and twitter :/
I can log my account at MiHoYo web, but i can't log in at HI3
fml my download stopped
5:30 for nothing
nice
yup resource monitor shows no network activity
fml
Hello @snow shard , I just want to ask how to fix this , I have the same problem as @wooden shard , I have tried uninstalling/reinstalling the game(and deleting cahes and all) but still not fixed.
i am checking the data inside the registry now
thanks
I gave up and reinstalled the game, I'm only downloading the HD assets now
im having the same problem on pc
i already did that... did not help me fml
i hope my phone will work
Well if the game doesn't work , I guess I'm going back to no HI3 for a while once more , I came back for cyber DJ but the game seems to have a bunch of bugs again.
the updater has a bunch of bugs
Same.
overdownloaded
Come to think of it, I don't really follow houkai news, but did the update drop today?
@daring vine jup
FIGURES
thats why everybody has problems i guess
well, tried copying the subtitle files from the youtube vid, it asked to download about 58mb more assets, then got stuck at 83%. Just reinstalled the whole thing, and now asset download is once again stuck at 83%, but this time thats 5.8GB of 7GB
same i just deleted the (contents of the) video folder entirely
lets check where this goes ...
It be like that sometimes
i f**ked up hard
just had that too
Legit everyone's having the same problem right now
dont reinstall, it doesnt work, i speak from experience x2
oh lol
OOF

ok wont do that again @fathom barn
u gotta misspell curse words
i am soon at 3
aichan cant deal with those, kek
forcefully
Yes, some of the files fail to download, there are 2 methods that people use to fix it: a 3rd party launcher or doing it by hand
3rd party even allowed?
oh ... oh i might have something here
if it was posted in the technical chat I assume so
I used the launcher they mentioned and got it to work
but #🔌technical-help has the instructions to fix it by hand, or you wait
did anyoen trieds to delete contents of this wfolder?
wont do anything
its for the inbuilt browser
ah...
unity handles it seperately and only captures the content to display on a seperate layer ...
also not a good idea to delete everything... stores your credentials afaik
at least needs it for the browser
ok i go get something to drink its 1am here
idont want to
thats why i was looking at finding the equivalent of clearing game cache on PC as u can do on droid
So i tried to solve the issue again on my second computer without touching the registry and i made some interesting observations:
1: I renamed my orginal folder to Video1 (>3 gb) before initiating the patch. The replacement Video folder generated is about 200 MB
2: Renaming the new folder in (1) to Video2 and relaunching the game gave another video folder with size about 100 MB
3: Extracting all the zip files in this new folder and launching the game with the new video folder in (2) lead to the verification step and fixed the game.
4: Renaming the video folder in (3) to Video3 and using the folder Video1 (after renaming it to Video) still gives a running game
Hypothesis: There is nothing wrong with my original video file (Video1) and the bug is somewhere in the pipeline for a once-off verification of the game files?

uhh?
yep its the verification
Everyone's got it, and we're trying to use solutions
probably loading the verification values takes too long or something
stuck at 100% -> just wait?
ooh i see
nothing to do
im pretty sure the program isnt doing anything so waiting wont help though. requires manual intervention
I've never been early to an update before so I never had this problem
Had this problem last update but I don't believe it was this bad
wait... i neede to unzip all the srt files? i should not keep the zip files?
oops just the zip files, which contain the srt files.
i usually just try it a second time and it works fine. this one just killed it for me
you cna keep everything i guess
yeah i think the essential idea is to somehow get the 100 MB video folder, which you unzip and then relaunch the game
SEA server
Sea Role
SEA my guy
aw ._.
i am tired an only can thing of @raven kestrel sounds in my head now ._.
lol


Chapter 2-8 big plane thing keeps knocking me off the map






@naive thunder
