#🐛bug-report

1 messages · Page 46 of 1

gleaming forum
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I'm stuck too

timid igloo
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does maintenance still going? cuz i can't still play the game.

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I'm on PC.

gleaming forum
lean niche
#

my potato connection can't handle it

pale lagoon
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I was thingking the data is being extracted thats why its like that

gleaming forum
pale lagoon
#

15-20 mins I guess

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still like that even now wonder if I should restart it

lean niche
#

now 48%TeriRip

gleaming forum
#

I already restarted my pc

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and its still like this

pale lagoon
#

this is old remedy though

frozen breach
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Do anyone have the same issue as i am?

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cuz im stuck at the loading screen

gleaming forum
formal dirge
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is everyone getting this bug?

lean niche
#

yep

late delta
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Me too

gleaming forum
#

only on pc

river rover
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phone can login but pc is no go

lime elk
#

i was about to ask the same thing but looks like we're all in this together :3

river rover
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solidarity

gleaming forum
#

we are one and the same

lime elk
#

pain

lost garden
#

opening arc event and suddenly got this

lime elk
lean niche
sage herald
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Downloading assets is stuck 83% for a while now

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is this normal?

lean niche
sage herald
#

Normal

still summit
sage herald
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ok now I'm getting 0% now

lean niche
#

now at 0%?

topaz ether
#

im stuck too!

still summit
gleaming forum
#

@prisma sparrow you stuck too right?

prisma sparrow
#

yeh

solid musk
#

im stuck in that screen too, how fix the bug?

late epoch
#

Same here too, on PC

prisma sparrow
#

literally at 906K

gleaming forum
gray pollen
lean niche
#

dunno what happen, but this update speed connection it's not normal

daring tinsel
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got the same bug

prisma sparrow
#

906.7K and it will stop and not progress at all

gleaming forum
#

its been like 30 minutes for me

topaz ether
#

honkai said no today lmao

lime elk
#

imma try the pins there, hopefully it works T~T

lean niche
#

86% so far at mobile

prisma sparrow
#

it works in mobile but not on pc sad

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welp I guess I won't be able to log in today

lean niche
prisma sparrow
lean niche
#

the worst case even already 100%, but it still stuck.. possible it gonna re download againTeriCry

lime elk
#

yo yo yo, it works, the 1st pin works guys

lean niche
#

pc?

halcyon wedge
#

yes, juste look at the bottome left

signal magnet
#

how can we force a file check

signal magnet
wide zealot
#

When I go to the dorms and I go to beach resort and afterwards click on dorm, this happens.😬

gleaming forum
#

I'm just gonna wait till the devs fix this

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I can still play on my phone

left aurora
#

so uhh am i the only one who got this?

signal magnet
sage oak
gray pollen
wide zealot
gray pollen
#

This elevator beats yt's 101%

wide zealot
jade hill
#

Download bug is still same like a last time. Finished download and won't let you into game. Now it is same but as users above mentioned.

unborn ravine
gray pollen
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Idk, I left it at 150%

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Oh nice it fixed lel

gleaming forum
left aurora
#

how

gray pollen
#

Idek

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Just open it again then it was loading fine now

left aurora
#

ii tried that

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still like it

gray pollen
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Idk now, I just left it loading then came back then randomly fixed

unborn ravine
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magic

gleaming forum
#

magic

left aurora
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magic

dusky anvil
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Can't login, after first loading cutstenes to 100% it stuck, restarting game got into this progress:

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and stuck again

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also somehow right bar also show speed in Kb/s... why?

unreal tendon
#

Same

cold tinsel
lapis furnace
dusky anvil
severe pawn
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PLEASE FIX YOUR GAME

lapis furnace
#

it's just same like before...
even 30 minutes plus, still same

pale lagoon
#

I did the pins but I broke the game so I uninstalled it

austere axle
small helm
#

same for me

static geyser
#

same

still summit
#

um, it works for NA but on EU I get "data file error"

gleaming forum
fickle jetty
#

u guys all stuck here?, me too 🤣

lapis furnace
twilit escarp
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i'm stuck in this screen. what do i do?

lapis furnace
severe pawn
lapis furnace
native sedge
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Don't worry

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Mihoyo will say:"Stfu and take it!"

gleaming forum
#

more gems

severe pawn
marsh oyster
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Okay need help, my account was gone

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Tried to change server

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But still gone

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Back to fricking level 1

severe pawn
marsh oyster
marsh oyster
#

But I tried to log in and voila

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Nothing

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Level 1

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Kiana be smilinTeReeRee TeReeRee

severe pawn
#

maybe because you are in Sea rather than your original server

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since if you have tried both EU and America and nothing changed

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then it might be because of your client being in SEA

marsh oyster
#

Yes I was in SEA, maybe? I dunno

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But how???!!!!!!

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How do i get my acc. Back!

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My poor seele waiting for meTeReeRee TeriCry

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Oh god I've never encountered such a distress in my lifeSeelePout SeeleDead2 SeeleDisgust

red galleon
#

LET ME IN!!! LET ME IIIN!!!

jagged valve
#

🍿 game dosent want to finish download and let me in

shrewd falcon
#

guys maybe someone know how to fix loading???

tight thunder
#

Can't install the update (PC client)

slate oyster
#

yeah, impossible to install

lapis furnace
shrewd falcon
lapis furnace
shrewd falcon
lapis furnace
clear yoke
#

what now?

shrewd falcon
simple canyon
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did yall check the pins in #🔌technical-help? I solved my download errors a couple hours ago using the second pin

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came here to post a translation error

native sedge
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Hey guys. I can fix it

simple marlin
#

Is hd asset really required to download now? Before, they were only optional

shrewd falcon
simple marlin
native sedge
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  1. Run regedit and follow this: Computer\HKEY_CURRENT_USER\Software\miHoYo\
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Delete file name Honkai Impact 3

shrewd falcon
#

Good

native sedge
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  1. Follow this address: Honkai Impact 3\Games\BH3_Data\StreamingAssets\
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Delete old Video file and paste new Video file downloaded in this

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  1. Enter game. Choose HD assets 0MB and wait
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  1. Enjoy!
native sedge
tight thunder
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It works, thanks!

shrewd falcon
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Thank you Dio!!!

little hare
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I want to report something, some voices are missing, like when entering a stage, switching valks, and idle animations. I checked again in the open world and the voices were missing. During attacking, and also on the main menu the voices are still there

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nvm, it fixed itself after restarting the game

simple canyon
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didn't find this in history, second sentence should probably be "But I don't know why"

coral ingot
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Download screen is black also

pure cape
#

game is also stuck for me after doing all the updates

simple canyon
coral ingot
simple canyon
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he's just deleting a folder not changing values

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the value changing didnt do anything for me

vagrant locust
coral ingot
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Ye did that, deleted folder and the video folder, inserted extracted Video folder, still got the looping download screen also the bronya cg was replaced with a black screen lol

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Deleted the registry folder i mean

simple canyon
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after having finished the 3 tasks, I do not have any more that appear, it is normal?

coral ingot
#

Currently reinstalling the game will choose only download hd and will see what Happens

simple canyon
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I did pick Download HD when I finished the patch, that got me into the 8xx/8xx 99% stopping

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I opened honkai to install the event, But it stuck, I uninstalled it and reinstalled it and exactly the same thing happened.

pastel ruin
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The name for Bronie does not show up, is it intentional?

simple canyon
simple canyon
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thanks a lot!

lament lodge
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shows DJ outfit when there's only box

normal flower
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my game is stuck at 84%

west latch
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@pastel ruin the link in the yt vid isnt working

pastel ruin
#

For me it doesnt work for ALL assets but it works for HD assets. When i did ALL assets it just become loop again.

coral ingot
#

Guys is it normal that I only got the level up reward for lv 80? İt says that I got others too but I did not and I am lv. 85

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They are stamped as claimed but I did not and no change in my inventory too

signal magnet
fickle marsh
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I have the problem with the PC client which is not downloading the media asset. Is it only me? Do I need to uninstall and reinstall again?

signal magnet
#

but a web download works

west latch
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@signal magnet where should I extract those files to?

signal magnet
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idk I was just mentioning the error the client throws

mild parrot
#

so im guessing we have to wait for the fix

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yeah lol

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im sure it will be done in a few hours

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np

simple canyon
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doesnt load for me im stuck in here too

mild parrot
#

mihoyo is working on it

west latch
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hopefully they are.. and hopefully, we will get compensation for that shit

simple canyon
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man i wanted to start playing right after the update

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kinda disappointing

ebon holly
simple canyon
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i play on the pc every time because my phone ran out of storage

dark lily
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emulator doesnt work for me , stuck at trying to get inside the game BronyaSad

soft wagon
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function still not

last mica
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What just happend? my account stuck Download

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me play in PC

simple canyon
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i stuck at login GG

last mica
simple canyon
mild cosmos
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Does people have this issue when the game download as fast as a snail?

soft wagon
#

technician could have solution which function?

last mica
#

omg , i,cant not play just game, huh BUG Stuck Download again ,huh

unique sorrel
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downloader broken again what a sourprise

vital yew
#

I'm stuck, too.
Dev, please fix this already, this is not the first time this had happened.

unique sorrel
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nop. Not the first one and the last maybe.

vernal kestrel
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Pretty sure they're aware of this and working on a fix.

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Just need to wait.

unique sorrel
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the lack of communication is awesome

vernal kestrel
#

Ya.

vital yew
#

Well, wouldnt be able to log in today then

elder lotus
#

though, mobile client is fine.

soft wagon
#

relou beta fontion and the bug ??

soft wagon
#

reinstall and zip solution ect nothing works!

desert flare
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work here 4 me

vernal kestrel
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Aye, some peeps here tried that solution and didn't solve it.

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So the only solution left is the waiting game.

dark lily
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i found the problem now

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download normal asset instead of full asset

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full asset download wasnt able to verified the game , select the normal asset fixed my problem

vernal kestrel
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poggers

broken mason
dark lily
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delete the file from regedit then select normal asset , at least this solved my problem

modest sparrow
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If you unzip all .zip files in "C:\Program Files\Honkai Impact 3\Games\BH3_Data\StreamingAssets\Video"
and change the the ResorceDownloadType in "HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3" from '3' to '2' but still didn't work.

Try this, it worked for me delete all .zip files in Video folder after unzip them

autumn nymph
#

Swallowtail Phantasm model is often almost invisible on graphics that are set on low on mobile

vernal kestrel
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Nice feature TeriTeri

soft wagon
#

bug pc emulateur mobile fonction ? nep

last mica
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finally,thank you for information AdminVelionaDerp

unique sorrel
#

Reddit post didn't work for me

simple canyon
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mine was "1" so i changed it to "2" but still didnt work

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the reddit post didnt work for me too

unique sorrel
#

@wild birch Any news?

wild birch
unique sorrel
#

download stuck

simple canyon
unique sorrel
#

@wild birch

simple canyon
#

roughly how long will it take for mihoyo to fix this issue?

unique sorrel
#

Idk and I don't see any news about this problem this is why I'm asking staff

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the lack of communication is real by staff team lol

oak mirage
#

Lomacs go too folder with Honkai Impact 3rd / Games/ BH3_Data/ StreamingAssets/Video

wild birch
oak mirage
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unzip all

wild birch
#

As none of the staff in this discord server is CS

oak mirage
#

and delete zip packs

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this work

unique sorrel
oak mirage
#

hmm

unique sorrel
#

and all zips were extracted

pale lagoon
#

still stuck asdqw rq3w qA e4

dark lily
#

@simple canyon select normal asset instead of HD asset fixed my problem after regedit file delete

pale lagoon
#

did pin 1 awhile ago and game broke had to reinstall it

unique sorrel
#

time to try again a full reinstall

dark lily
#

@unique sorrel full reinstall doesnt work on me cuz i alr done that KianaDerp

split quail
#

0.0

oak mirage
#

Lomacs priv

split quail
#

me too

simple canyon
#

anyone know how to fix this?

sick root
#

finally work SirinGhost

mild parrot
#

its fixed??

simple canyon
#

uhhh not mine

feral musk
#

the solution for me in SEA version was, in video paste set the news archives on top and unzip them, i open the game, and work

sick root
mild parrot
sick root
#

sea 😅

mild parrot
#

aw

feral musk
#

is the same i think

simple canyon
#

does it work for na tho?

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oh

mild parrot
#

its not working for me

split quail
#

its not working

pale lagoon
#

what video paste

vernal kestrel
#

Time to wait for an official fix

worn citrus
#

Not everybody has their program files under C:

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Or in the program files folder

pale lagoon
feral musk
#

close

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i dont unzip all, just the last downloaded

pale lagoon
#

huh what do you mean how do I pinpoint which is which

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there like 800+ of them

feral musk
#

there is a bar for you to change, modification date I think

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will organize by the last downloaded files

pale lagoon
#

great Im scared I'm seiing things that I did not see earlier maybe I should just wait for game fix

worn citrus
#

almost all the folders were said to be modified today on my pc

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up until 4.0 folders

feral musk
#

if do you redownload the game....

sour flower
#

help i have non stop error

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i restart the game

mild cosmos
#

i...what

worn citrus
#

mihoyo, you really messed up on this one

pale lagoon
#

thats one of the reason I reinstalled the game xD

worn citrus
mild cosmos
#

yea

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but once i select one of the menu

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i cant go back

worn citrus
#

at least you get to log in

unique sorrel
#

yes xD

pale lagoon
#

if I missed the login today do I miss the last give away the 3 cards was it?

worn citrus
#

i don't think that event ends today so no

pale lagoon
#

ah that's good so just the dailies will be missed

worn citrus
#

look forward to the apologems

simple canyon
#

i fixed it but i forgot my mihoyo password when login in

worn citrus
#

how

simple canyon
#

it works

leaden cosmos
#

I'm on phone and now it stuck at the start

#

Elevator to the bridge

scarlet pasture
simple canyon
#

glad it helped

pale lagoon
#

thanks tet TeriSparkle it worked for me too

worn citrus
#

where do you get that video file he used

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@simple canyon

simple canyon
#

the link is in the description

timid igloo
#

I tried that regedit thing a few times and I got 3g download popping up, and always stuck at 63%.

lethal lodge
simple canyon
#

Yokoso

marsh solar
#

My download stack on 100% it need to download 37Kb, but nothings happening. And i tryed to redownload game

clever crypt
#

Mine is stuck at 18kB on pc

burnt fulcrum
#

almost hidethepain

clever crypt
#

It's not moving

marsh solar
#

My daily tasks...KianaBeg

drowsy chasm
marsh solar
#

I have the same

gleaming panther
#

it's stuck there now

drowsy chasm
#

seems to be a common problem

gleaming panther
#

bruh

marsh solar
#

Maybe it will be fixed

clever crypt
#

So every update we gotta have problems lile this every time?

crystal meteor
#

yep

marsh solar
#

Its my first probleb lol

drowsy chasm
#

i usually get that problem but relaunching usually fixes it but it doesnt now

simple canyon
#

how soon will they fix this

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I tried redownloading but tit didn't work

gleaming panther
#

first was the update setting loop, now this

marsh solar
#

It will be funny if they will fix it when bunny suply ends

marsh solar
simple canyon
#

pls mihoyo pls

swift mica
#

There are zip files that need unzipping in the video folder (happens every update I've had), you may also need to delete the register in registry editor to fix it. Only download the HD pack, don't download all.

Redownload the game and follow those steps again if it doesn't work - you're looking for 'verifying' after you do the initial update, restart and the final redownload HD

severe edge
#

so, is there a fix to actually downloading the PC client? Mine is stopping at 83%, and since it's not fully installed I couldn't find the mihoyo folder on regedit

torn spire
#

I think I'm actually a month into the game but I never saw Growth Fund on my account

marsh solar
mild parrot
#

yeah its been like 3 hours now

#

but mobile works

swift mica
mild parrot
#

lol

simple canyon
#

time to play mobile

mild parrot
#

yep

severe edge
#

also, isn't the HB supply supposed to already be up? it didn't appear to me on mobile

mild parrot
#

its coming tomorrow

swift mica
severe edge
#

oh, I see

mild parrot
#

i think

#

you can buy frags and get them from open world

severe edge
#

to me it shows the frags are only available to buy after the 26th

mild parrot
#

oh you need to do the event

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its in the event store

pale lagoon
#

if you are a SEA user follow the video that tet showed

slim idol
#

!!!The Registry deleting is not necessary!! @brisk plaza has a better solution, he wrote it at 22:03, please use that instead of this!!!

  1. Open regedit
  2. Delete the entry here: HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
  3. open the video folder here: Yourfolder\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video
  4. unzip every zip files
  5. start the game and choose download HD assets
  6. wait till finish verifying and enjoy the game once again
#

it works for me

simple canyon
#

my brain cannot comprehend all this thinking so I will be playing mobile TeriDerp

mild parrot
#

yes good idea while they fix

simple canyon
#

I had to delete genshin for this cuz my storage is dying 🥲

severe edge
#

anyone has a fix for a client that refuses to download? I can't find the mihoyo's folder on the registry

pale lagoon
#

SEA user only I think

jagged hare
#

is anybody have the same problem with me?
so... after I do the update, some of my battlesuit got a wrong skill and I think that's a bug.
in case like Asuka when I played in Open World, usually in assasin mode the lance attack will kill the enemies instantly. but after the update, the assasin attack changing to her secondary skill!?
so far, that's my problem and btw I've played on mobile.
and yup, I've the same problem about the new event

winter inlet
versed quartz
#

is Bronya Event have character voice in story?

#

all sound like BGM or VFX is work normally but Voice isnt

solid harness
#

Glitching into a place you can’t go yet

swift mica
polar sierra
#

Really surprised this thing hasn't been fixed

#

Every update I end up needing to close the launcher and relaunch because it stays downloading forever

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And sometimes gets stuck at that point

fair spoke
#

I finished the download and stayed at this stage since 15 min

#

Does anyone got stuck here too ?

naive thunder
# simple canyon https://www.youtube.com/watch?v=aDIDcQldIDk&t=68s

there are still 2-3 video's by youtube that shows how you can "fix" the update problem, but there is one little thing... dont forget to unzip EVERY! Zip in the Video Folder~ and start the game again with HD settings. I hope it works for you (sorry for my bad english) soutahFail

hollow drum
#

I can't do missions in post odysee because it just keeps crashing

#

mobile btw

polar sierra
#

MHY done fucked up

#

Again

simple canyon
#

Looks like I have to reinstall the game again

knotty pagoda
pearl rivet
#

so more people then me are stuck on the update screen that's great to know ZombieNotImpressed

fair spoke
#

Wanna play too much but got stuck there

fair spoke
#

?

simple canyon
#

I usually get stuck every update to be honest

#

and reinstalling usually works

#

but it's still a pain in the ass

pearl rivet
#

well in the phone i had no problem

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but the update on the client i did a while reinstall

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its a no go

fair spoke
#

I didn't update on phone yet

#

So won't know

#

But well damn

#

Reinstall again it's damn long

pearl rivet
#

clients has been jacked up all day it wont update

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at least for me

fair spoke
#

Yeah I should start to download on phone too

#

Maybe I will be able to play tonight

polar sierra
#

The video posted worked

#

Do that

#

If you have the forever download problem

fair spoke
#

Hah ?

#

Where ?

polar sierra
fair spoke
#

Oh thanks

polar sierra
#

Someone posted it b4

pearl rivet
#

thanks @polar sierra

fair spoke
#

Let me try

#

But you still need to install the game again right?

polar sierra
#

And let's hope MHY stops caring about a fictional char in bunny suits cause it hurt the feelings of chinese netizens and starts fixing some of their shit

#

🙏

slim idol
fair spoke
#

Great

polar sierra
#

You only delete the cache

fair spoke
#

Less time to spend

naive thunder
#

that video shows how you can "fix" the update problem, but there is one little thing... dont forget to unzip EVERY! Zip in the Video Folder~

polar sierra
#

And DL about 100mb of assets

fair spoke
#

Not sure tho

simple canyon
#

Managed to do it, but I couldn't download HD assets. Still pissed at "Bunny girl" compensations

fair spoke
#

Wait ?

#

What's the compensations ?

#

I didn't even connect yet @simple canyon

slim idol
#

what i did: unzip every zip file in the video folder and deleted the Honkai Impact registry entry (i had to do that, otherwise i didn't get the option to choose download HD assets)

naive thunder
#

i tried every way ^^(reinstall 6times) (KR version ~~ dont ask. But this way worked also for me

simple canyon
#

Also, the Sakura stigmata will be changed

#

if it wasn't already

fair spoke
#

Seriously ?

#

Now that's unfair

#

Nah nah nah that's a problem

fair spoke
#

If it's about the infinite client download

#

Then no

#

But there's a way to fix

late python
#

any fix?

slim idol
fair spoke
#

That way you can still keep HD ? @slim idol

slim idol
fair spoke
slim idol
slim idol
fair spoke
#

I guess it's just to skip the whole assets downloads

#

Ah yeah ?

naive thunder
#

After what Gil has done, you only have to unzip each and every zip file in the Honkai Impact 3rd \ Games \ BH3_Data \ StreamingAssets \ Video folder, at least it worked for me ~ The update probably won't unzip itself

fair spoke
#

Let me try then

slim idol
fair spoke
#

Well

#

Will do

#

Thanks for the help guys

fair spoke
#

In Program Files ?

slim idol
#

probably, if you didn't choose a different location during installation

fair spoke
#

Yeah found it

#

Let me try

naive thunder
#

Directly the installation path itself, ideally just right-click on the launcher and then on file path, because then follow the path 🙂

fair spoke
#

Heh

#

@slim idol @naive thunder

jagged agate
naive thunder
#

do you still runnning the game? @fair spoke

fair spoke
#

No @naive thunder

fair spoke
#

If it's the shop

#

Seems to be correct

jagged agate
fair spoke
#

But remember that Mihoyo could change every moment

#

Ah mb I'm stucking so I couldn't have access in the game @jagged agate But it indeed sounds weird

#

Maybe Mihoyo will fix the date soon

slim idol
shadow vortex
#

I just tried the extract way and it works 👀

fair spoke
#

I'm like damn clueless

slim idol
# fair spoke I'm like damn clueless

i hope you only try to extract the zip files, it won't work on other files in that folder (there are mp4 video files and probably you already have some srt files there too)

slim idol
fair spoke
#

Sure np

proper crow
#

What can I do when I get an error when I want to unzip the zip files in my video folder?

fair spoke
#

See ?

#

I'm not the only one @slim idol

#

xd

slim idol
#

yeah 😄

proper crow
#

I made sure to only select the zip folders

slim idol
#

what is the destination folder you chose for extracting?

proper crow
#

Oh good hint I'll check that

fair spoke
#

The same exact thing actually

#

Wait let me check too

#

C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video\1.7_CG01_mux

#

Was mine

#

C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets\Video This is how I entry the folder

#

Basically nothing is wrong

proper crow
#

I had a wrong folder for extracting but I did it right now

slim idol
#

you can do a workaround method: create a temporary empty folder somewhere and choose it for destination folder of the extracting, then copy everything to the Video folder when it's done

proper crow
#

But it still doesn't work

fair spoke
#

Let me try

#

But how to only extract files ?

#

I can't select all

proper crow
#

It says cannot open output file

fair spoke
#

Now how to select only zip files

slim idol
#

you can order them by file type, then every zip will be near each other, click once on the first one, navigate to the last one and make a shift+click on it, this way it will select all of them

fair spoke
#

Damn good idea

#

xd

proper crow
#

I did that but still won't do anything

honest condor
#

um hi i tried to do what ive seen in the chat but my game ended up like this (im not really good)

fair spoke
#

Me neither don't worry

proper crow
#

yeah same

slim idol
viscid sedge
#

it's been like that since this morning

honest condor
#

i deleted the original video folder and replaced it (if that makes sense, i get confused with terms)

viscid sedge
#

it already downloaded the files the first time

#

but then it became like this

slim idol
honest condor
#

if i may ask, how do i restore it?

slim idol
#

well, i made a backup so i just simply copied back. If you deleted it completely, then probably it's not possible to restore

fair spoke
#

Oh yeah

#

I used 7-Zip

#

So I was able to unzip multiples at once

slim idol
#

that's a nice tool too 🙂

#

actually anything is better than the default windows one 😄

fair spoke
#

Well WinZip too actually

severe edge
#

So it's basically impossible to download the game on PC right now,right?

slim idol
honest condor
severe edge
#

I cant fix it that way because the mihoyo folder doesn't appear on the regedit

proper crow
#

I can't unzip the files

honest condor
#

i guess ill have to delete and install again

slim idol
proper crow
#

I get to the unzip screen this time but it gives me errors

slim idol
severe edge
#

Meh, I give up, this made my excitement go completely down the drain

gleaming haven
#

just play on phone ez fix

proper crow
#

It won't let me unzip anything

#

I guess I do have to install it again

#

This'll take a few hours

slim idol
#

sorry guys 😦 i can't help further :/

naive thunder
#

😦

proper crow
#

Thanks for trying

#

So basically what I did was delete it in the registry, added the new video folder but unzipping doesn't work

#

What did I do wrong? HoloThonk

#

Maybe I forgot something

amber kraken
#

mihoyo will probably make a patch for the update soon, issue seems to be in the cg files

slim idol
fair spoke
#

Do I need to delete the zip one after unzip ? @slim idol

slim idol
fair spoke
#

Transfering

#

Hope it works

naive thunder
#

@fair spoke video is uploading

frail plaza
fair spoke
#

Lmao

#

Surprisingly

slim idol
#

choose HD assets

fair spoke
#

Welp

#

Does the same

#

Same thing @slim idol

simple canyon
#

same

proper crow
#

I was there earlier too

fair spoke
#

Guess I have to download it again

frail plaza
#

Dude, I can't do anything.

proper crow
#

Choose HD and didn't work

fair spoke
#

Same

frail plaza
#

If I try to restart, it just goes directly into download.

naive thunder
fair spoke
#

Yeah I know

#

I did the same thing

#

But the result is the same

#

Let me download it again

naive thunder
#

😣 im sorry....

fair spoke
#

It's fine

#

Not your fault

#

pat @naive thunder

proper crow
#

@naive thunder Cool you are german too, I can't unzip the files it gives me an error in the unzip window

simple canyon
#

no don't it tried reinstalling it and it did the samething

proper crow
#

It says 5000 whatever files and 5000 whatever errors

fair spoke
#

Damn it @simple canyon I just finished uninstalled it

proper crow
#

So yeah RIP

fair spoke
proper crow
#

Yeah

#

I forgot the exact number

#

But it won't unzip them

slim idol
#

what is strange to me that it still want to download 1227MB for you @fair spoke
after the unzipping and registry deleting, it was 0MB and 0MB for both download option in my case

hybrid solstice
#

0% for eternity

fair spoke
#

So what I did is too create another folder apart @proper crow

simple canyon
naive thunder
#

5.520 without DLC folder~

fair spoke
#

x)

proper crow
#

Welp it didn't unzip anything for me

hybrid solstice
#

how do i fix it

simple canyon
#

it stuck there

proper crow
#

Always errors

slim idol
#

5751 for me

proper crow
#

Even though I do the exact same thing as everyone else

fair spoke
#

We are 2

#

Damn it

#

I wanna play -_-

proper crow
simple canyon
#

same

proper crow
#

Always says this

fair spoke
#

Create another folder and extract it there @proper crow

proper crow
#

Did it help?

fair spoke
#

Yup

simple canyon
#

huh?

#

what helped?

fair spoke
#

Just to extract folder

simple canyon
#

so i have to uninstall it again

frail plaza
fair spoke
#

Yup

#

I

slim idol
fair spoke
#

If you want to keep the HD thing

#

Wait

#

Htf is 5GB on phone

#

That much ?

simple canyon
#

what's the folder name?

slim idol
#

i dont know 😄 i don't use mobile for Honkai since the release of the PC version

slim idol
simple canyon
#

Because I have the same problem now

frail plaza
slim idol
fair spoke
#

I will download tomorrow

#

xd

#

Tired af with this prob$

#

xd

simple canyon
#

All of it?

brisk plaza
#

I dont think you need to touch the registry at all. Try this instead:

  1. Navigate to your installation folder (normally C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets)
  2. Rename your Video folder to something else (E.g. Video1
  3. Launch the game and choose the minimum file size download when Prompted. Another folder called Video should be generated
  4. Copy the Video folder somewhere else you have edit permission (E.g. Desktop)
  5. Unzip all your .zip files into the same folder
  6. Move the Video folder back to its original location
  7. Launch the game again

You may also move everything in the Video folder into Video1 and overwrite any duplicates, and then rename Video1 to Video to regain all your previous downloads

slim idol
#

ah, forget what i said, i understand what you mean! 🙂

brisk plaza
slim idol
#

yeah, in that case you don't need to remove the registry, you are absolulety right

#

sorry, i didn't read it properly before my first reply 🙂

brisk plaza
slim idol
#

you are absolutely right! it's a much better solution than mine

fair spoke
#

Well damn

bleak cliff
#

I’m just gonna hope Mihoyo fixes it themselves and if not I’m just going to uninstall because this is too much hassle

fair spoke
#

Told that before xd

brisk plaza
#

for some reason the minimum downloaded files cant get unzipped on their own

fair spoke
#

I just freaking unistalled it

#

xd

bleak cliff
#

Genshin does have as many issues so I don’t understand why this has so many

fair spoke
#

Basically Honkai is older that Genshin

unique sorrel
#

well problems are from day 1 of PC version

#

they don't know how to unzip properly

#

sad but this problem is for a full year

slim idol
#

they are slighly different, Genshin was designed to multiplatform from the beginning, while Honkai just got a PC port from the mobile version

woeful sierra
#

still same trouble 🤬

tribal harbor
simple canyon
brisk plaza
slim idol
simple canyon
wind tree
#

stuck downloading there

lyric pike
slim idol
#

did you guys try what HN03 wrote at 22:03?

naive thunder
uneven jasper
zealous arch
atomic veldt
#

me too (PC)

uneven jasper
#

Am I the only one stuck at 83%

atomic veldt
#

before it's stuck at 100%, so i restart and now he stuck 0%

uneven jasper
#

Hmm I had to delete the game 2 times but it doesn't work still stuck at 0 or 83%

severe edge
simple canyon
#

we inight have to wait until the new update for the bug to be fixed

severe edge
#

eh, I didn't get the option to only download the minimum file size anyway

brisk plaza
severe edge
#

and you do this without closing the launcher, right?

brisk plaza
silver badger
brisk plaza
silver badger
#

stuck on 0% after i restarted the game because it was stuck on 100% earlier

idle compass
#

I have the same issue since the new update, did all the troubleshooting, but nothing worked

brisk plaza
valid mortar
#

Same. Won't move past this screen :/

vernal kestrel
#

If nothing worked, we just gotta wait for mihoyo to do an official fix.

restive fern
#

I was stuck on the ~37k file download after everything that was suggested and found a fix for it. You have to unzip those files that the game is downloading and then individually move their contents into the Video file. Once I had everything moved from the folders into the Video folder, it went to verifying and then I was able to log in.
If you use 7zip, here's what I did:

  1. Moved all unzipped folders related to 4.7 into a folder that also contained another folder.
  2. Pull up the "7zip File Manager" and go to the directory that contains all of the folders that you moved (7zip cannot move files if they are in the HI3 Folder)
  3. Click the View dropdown at the top of the program, and select "Flat View"
  4. Highlight all of the files, click "Move" and then type in the name of the extra folder that is created at the end of the directory.
  5. Enter the extra folder and move everything back into the Video Folder

I could be wrong but I think this might also help anybody who is stuck at the 0% download

inland cliff
#

lol i was about to write about this bug but i think i will just wait for tomorrow like it always did that not to the point i left my pc for 6 hours on the same screen xD

simple canyon
#

this video helped me

#

So guys watch it ^_^and stop complaining----Not trying to be rude kk

soft portal
#

yeah i just watched it

#

im gonna see if it works

#

did what it said

valid mortar
#

Doing the regedit together with the unzipping thing described above did it for me, don't bother with that weird download in the video

soft portal
#

yep the video works

#

nevermind

#

stuck at 83%

simple canyon
#

the download in the video is the zip file

slim idol
#

don't use the regedit please 🙂 i think HNO3's solution is much elegant than that

soft portal
#

well his solution didnt work for me

#

elegant or not

simple canyon
#

whelp the video worked for me

slim idol
#

i see :/

valid mortar
simple canyon
valid mortar
#

What I did was extract all zips in that video folder, then delete that one folder mentioned in the regedit (which really seems to just be the games settings) and then it worked for me

soft portal
#

its verifying for me rn

simple canyon
#

yeah it suppose to do that

slim idol
#

a few settings reset to none/default after the registry deleting, but i didn't notice any game issue

#

the game forgot which Elf i'm assigned for battles, but it wasn't a big deal to set it again

#

maybe it was not registry related, i don't know, but i had to redo a few combat settings

idle compass
#

Unpacking worked, Thank you ^^

inland cliff
# simple canyon

it works just dont select download all assist you will have to redo all of that again

brisk plaza
#

yeah maybe the situation is different for everyone haha then some combination of methods is necessary

slim idol
#

yeah, i think there is no universal solution which works for every cases 🙂

simple canyon
#

lol

vernal kestrel
#

Waiting for a fix is probably the only universal solution. :pepe

#

If they get to doing it.

#

kekw

tribal tide
#

I got this

slim idol
#

or if someone is really desperate (and don't have a mobile): you can use an emulator, since the mobile version doesn't have this isse

simple canyon
#

@tribal tide

tribal tide
vernal kestrel
#

I'm trying real hard to not think that all of the posted solutions didn't work for me.

simple canyon
#

huh?

vernal kestrel
#

mihoyo putting out an official fix/patch probably gonna take a few days.

simple canyon
#

which solution did u use?

vernal kestrel
#

regedit and video folder swap

simple canyon
#

first i deleted the game then i did the video solution so idk well i guess it works for some ppl

vernal kestrel
#

kekw

#

Waiting it is then.

simple canyon
#

Sorry :/

slim idol
#

did you also unzip every zip file? that's the most important step

vernal kestrel
#

No worries, ain't your fault.

#

Ya.

slim idol
#

ah, okay 😦

vernal kestrel
#

Aye, none of this is our fault.

simple canyon
#

😅

slim idol
#

i wonder how can they launch live an update with this kind of error 😂 it so obvious and affect too many people... i can't believe it didn't happened during the tests

brisk plaza
#

maybe there wasnt a pc beta test KianaDerp

slender shoal
#

so, there is no current fix for this?

slim idol
#

official one? no, there isn't yet

#

just workarounds

slender shoal
#

._.

mild parrot
#

they still haven't fixed it?

slim idol
#

nope, only manual fix

slender shoal
#

manual you mean the video linked above?

slim idol
#

yeah, that's one of the possible methods

slender shoal
#

idk why but when i try to open the file link it give me an error 😦

slim idol
#

the second method is provided by @brisk plaza

  1. Navigate to your installation folder (normally C:\Program Files\Honkai Impact 3rd\Games\BH3_Data\StreamingAssets)
  2. Rename your Video folder to something else (E.g. Video1
  3. Launch the game and choose the minimum file size download when Prompted. Another folder called Video should be generated
  4. Copy the Video folder somewhere else you have edit permission (E.g. Desktop)
  5. Unzip all your .zip files into the same folder
  6. Move the Video folder back to its original location
  7. Launch the game again
drifting bobcat
#

if i already have all my zipped files extracted from a while ago, do i just do the whole process again?

slender shoal
#

@slim idol gonna try it

slender shoal
slim idol
drifting bobcat
#

alright i will just try again ..

slim idol
#

if you are unsure, then make a copy of the srt files 🙂

#

but you will not lose anything because of the overwrite

simple canyon
slender shoal
brisk plaza
#

srt files are mainly subtitles i think so they are probably not that important

drifting bobcat
#

also, is it really okay to delete the files from regedit?

slender shoal
#

nono i mean, when i try to link to the file, i get an error like 403

simple canyon
#

ah

#

ok wait

#

here

#

@slender shoal

slim idol
kindred axle
#

^

drifting bobcat
#

okay thank you, i will try again now

kindred axle
#

I did that just now.. game working

#

though I have to change some settings again. it's not much of a problem

slender shoal
#

@simple canyon gonna try if this work, thx for the rar

simple canyon
#

np

latent forge
#

alright Ive removed the video files and deleted the DownloadType entry from the registry and now it works TeriDerpMelon

#

with normal hd asset download

reef walrus
#

use 7zip for unpack archives

simple canyon
#

yah

reef walrus
#

work now for me

simple canyon
slim idol
simple canyon
#

yeah same

latent forge
#

my download type was set to 3, maybe that was the issue? KeqingGasp_yibyeol229

brisk plaza
#

storing settings in the registry is so weird, i dont know of any other games that do that lol

simple canyon
#

lol

#

pso2 does

tight sluice
#

alguem aqui é br?

raven kestrel
slim idol
#

the strange thing is that Honkai only stores a very few game settings there... i got back almost everything, so yeah, i wonder why does it store anything there at all 😄

simple canyon
simple canyon
tight sluice
#

;-; ok....

simple canyon
#

lol

drifting bobcat
#

it actually worked omg thank u all

slim idol
simple canyon
raven kestrel
#

Any idea ?

slender shoal
#

@simple canyon it worked, thx a lot 😄

raven kestrel
simple canyon
#

or forget password

raven kestrel
simple canyon
#

just try it

#

lol

#

or let gil help you with that

slim idol
#

if you are at this screen, then you are very close to finish the game fixing

#

did you also try with your username?

kindred axle
#

@raven kestrel check if you're logging into the right server

slim idol
#

i never use my email address

raven kestrel
kindred axle
#

sec

#

top right corner

raven kestrel
#

I can't see that

simple canyon
#

say what?

#

what the

kindred axle
#

whoa...

#

something wrong there

simple canyon
#

press mihoyo and screen shot it

kindred axle
#

it showed up for me

hasty jolt
#

He's on SEA server, so he can't choose between EU/NA

kindred axle
#

ah

simple canyon
#

oh

#

bc this is mines

kindred axle
#

yea, NA and EU are with the same client

#

SEA is different

snow shard
simple canyon
#

true

snow shard
#

especially games store video settings there

#

(older ones at least)

simple canyon
#

lol

snow shard
#

unity has an auto save feature i think.. so it wont store it inside a file

#

ok so what can i do to increase the download speed?

#

i am sitting here for ~5 hours now

#

20% left

#

or is that just the servers?

slim idol
#

it was pretty fast for me, a few minutes (i have EU client)

wooden shard
#

When u try downloading the upbate, the thing on the bottom right hand disappears and it wont download anymore

snow shard
#

i also have the EU client

#

any statement by miHoYo to fix this?

#

in general (not the download speeds)

snow shard
#

so you are missing a few bits and pieces

slim idol
raven kestrel
#

I can log my account at MiHoYo web, but i can't log in at HI3

snow shard
#

fml my download stopped

#

5:30 for nothing

#

nice

#

yup resource monitor shows no network activity

#

fml

simple canyon
#

Hello @snow shard , I just want to ask how to fix this , I have the same problem as @wooden shard , I have tried uninstalling/reinstalling the game(and deleting cahes and all) but still not fixed.

snow shard
#

i try that too my friend @simple canyon

#

the video zip did not work for me

simple canyon
#

so , still no solution then

snow shard
#

i am checking the data inside the registry now

simple canyon
#

thanks

daring vine
#

I gave up and reinstalled the game, I'm only downloading the HD assets now

arctic fjord
#

im having the same problem on pc

snow shard
#

i hope my phone will work

simple canyon
#

Well if the game doesn't work , I guess I'm going back to no HI3 for a while once more , I came back for cyber DJ but the game seems to have a bunch of bugs again.

snow shard
#

the updater has a bunch of bugs

wooden shard
#

Same.

daring vine
#

overdownloaded

#

Come to think of it, I don't really follow houkai news, but did the update drop today?

snow shard
#

@daring vine jup

daring vine
#

FIGURES

snow shard
#

thats why everybody has problems i guess

ancient moss
#

well, tried copying the subtitle files from the youtube vid, it asked to download about 58mb more assets, then got stuck at 83%. Just reinstalled the whole thing, and now asset download is once again stuck at 83%, but this time thats 5.8GB of 7GB

snow shard
#

lets check where this goes ...

cedar radish
#

stuck...

#

it already got stuck one at 100%

daring vine
#

It be like that sometimes

snow shard
#

i f**ked up hard

cedar radish
#

i restarted 3x now

#

now it always gets stuck here

snow shard
daring vine
#

Legit everyone's having the same problem right now

cedar radish
#

mihoyo always fuckign up the patch

#

....

steep sky
#

dont reinstall, it doesnt work, i speak from experience x2

snow shard
#

oh lol

daring vine
#

OOF

cedar radish
snow shard
#

ok wont do that again @fathom barn

cedar radish
#

u gotta misspell curse words

snow shard
cedar radish
#

aichan cant deal with those, kek

snow shard
#

forcefully

signal magnet
#

Yes, some of the files fail to download, there are 2 methods that people use to fix it: a 3rd party launcher or doing it by hand

snow shard
#

oh ... oh i might have something here

signal magnet
#

if it was posted in the technical chat I assume so

snow shard
#

oh well 40mins until we know

#

my download speeds are back

signal magnet
#

I used the launcher they mentioned and got it to work

cedar radish
#

did anyoen trieds to delete contents of this wfolder?

snow shard
#

its for the inbuilt browser

cedar radish
#

ah...

snow shard
#

unity handles it seperately and only captures the content to display on a seperate layer ...

#

also not a good idea to delete everything... stores your credentials afaik

#

at least needs it for the browser

#

ok i go get something to drink its 1am here

cedar radish
#

idont want to

#

thats why i was looking at finding the equivalent of clearing game cache on PC as u can do on droid

brisk plaza
#

So i tried to solve the issue again on my second computer without touching the registry and i made some interesting observations:

1: I renamed my orginal folder to Video1 (>3 gb) before initiating the patch. The replacement Video folder generated is about 200 MB
2: Renaming the new folder in (1) to Video2 and relaunching the game gave another video folder with size about 100 MB
3: Extracting all the zip files in this new folder and launching the game with the new video folder in (2) lead to the verification step and fixed the game.
4: Renaming the video folder in (3) to Video3 and using the folder Video1 (after renaming it to Video) still gives a running game

Hypothesis: There is nothing wrong with my original video file (Video1) and the bug is somewhere in the pipeline for a once-off verification of the game files? TeriDerpMelon VelionaDerp

restive dawn
daring vine
snow shard
#

probably loading the verification values takes too long or something

#

stuck at 100% -> just wait?

restive dawn
fallow trench
#

we'll probably have to wait for the fix or something

#

unfortunately

short island
#

nothing to do

brisk plaza
fallow trench
#

I've never been early to an update before so I never had this problem

daring vine
#

Had this problem last update but I don't believe it was this bad

snow shard
brisk plaza
snow shard
brisk plaza
#

you cna keep everything i guess

snow shard
#

oh ok, but unzip them -> next plan

#

oi the download is working fine now

#

30 mins : D

brisk plaza
#

yeah i think the essential idea is to somehow get the 100 MB video folder, which you unzip and then relaunch the game

snow shard
#

why @restive dawn and @short island have such cosy name colors?

#

i want too

snow shard
#

aw ._.

#

i am tired an only can thing of @raven kestrel sounds in my head now ._.

#

lol

simple canyon
#

1st video in the pin worked for me.

snow shard
#

20 mins :p

brisk plaza
daring vine
sacred hamlet
#

Chapter 2-8 big plane thing keeps knocking me off the map