#ror2-tech-support

1 messages · Page 70 of 1

jovial inlet
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so disable any overlay (aside from steam) you may have, and if that doesnt work, please check the second pin

daring lava
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anyone else having problems with the game crashing at the end of a run and having it crash discord along with it?

jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as the crash.dmp

daring lava
#

yeah i looked through them

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I'll find them again rq and post

daring lava
jovial inlet
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the only thing it reveals is the account that was using the pc at the time so unless that uses your real name and you want that hidden, then dm'ing it is fine i suppose

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do note i wont be able to look at it for a while tho, as im gonna go sleep for now

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you are free to edit your name out of the log though, so long as the error message can be displayed (a screenshot of the error message is fine as well)

daring lava
crystal swallow
#

We figured this out, the hitmarker is only visible if you have the Texture Resolution at atleast "Half". Probably a bug but I wont tell anyone ;)

tropic elbow
#

i did it for ye

daring lava
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ok I was playing just fine yesterday with a crash happening every hour or so either mid run or at the end. This morning I turn on the pc and attempt to launch the game only to reach 4% on the initial loading screen before the game freezes and crashes. One of the errors I got was a breakpoint error but otherwise the other 10+ times it crashed I received no error message.

daring lava
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in my crash logs, the common error I'm seeing is

0x00007FF8519F3DF5 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF8519F242A)
0x00007FF8519F242A (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF8519F6CB0)
0x00007FF8519F6CB0 (UnityPlayer) (function-name not available)
0x00007FF8519FAF0B (UnityPlayer) UnityMain
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6097611FA)
0x00007FF6097611FA (Risk of Rain 2) (function-name not available)```
daring lava
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waiting on a zoom meeting to conclude before trying a pc restart

proper dew
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Hi, i've been playing ror2 multiplayer duo with my friend for the past few days, no problems at all until yesterday when he invited me and i got a character selection screen like that. I can click on the survivors but when i go to loadout, its empty/i get a blank menu. I can't click ready either and when we get into the game, i'm stuck with a black screen. On his screen he is in the first stage and he can see his drop pod and a blacked out hp bar on my character.

I can play single player/multiplayer on public lobbies without a problem, so can he. The problem is only when the 2 of us play together.

I've tried to reinstall the game, verify file integrity but to no avail. I searched online and saw some other people having trouble as well (reddit posts) but there were no solutions in the comments. No mods installed on either of us.

open scroll
#

Is there a specific reason why I can see these barriers, that seem to separate the cave from the rest of the level?

daring lava
steady topaz
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@open scroll yea, soft particles turned off.

jovial inlet
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something may be missing

daring lava
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tried that too

jovial inlet
daring lava
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yeah. i've done every troubleshooting step imaginable that i could find. idk why the game decided to crap out today but i feel like i might just have to wait until they push a patch for the crashing issues some people are having

jovial inlet
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and if yes, make sure ALL drivers are up to date and that your RAM is working properly

daring lava
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yeah. so by some miracle, it's running again. I had already reinstalled twice before this but what worked this time it seems was uninstalling, removing every RoR2 file i could find in appdata and clearing my DXCache in Nvidia Corporation

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hopefully it stays this way

dapper oak
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Hello! So I have been trying for a couple of days now on my own to get this game to run for me have tried most things I have come across online and through searching here on discord. Game either just hangs shortly after the intro video is playing or on the rare occasion it will decided to crash shortly after hanging there. I have updated all of my drivers for everything, downloaded and installed the c++ runtime redist, did all of the stuff in the pins. Attached are the output_log and crash.dmp. Am sad boy this game looks so fun!

jovial inlet
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same folder as crash.dmp

bronze kettle
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<@&559786374228738069> Hi sorry I may be in the wrong channel but I'm not sure where to post this exactly.

@formal wadi I just found out that account has been compromised and is asking arlo for people to "review" his game.

If someone could send me a DM I can provide pictures of the conversation that set us off.

Please not my service is awful so may take me a minute to reply

hearty bronzeBOT
#

dynoSuccess Riosthename#8202 was banned

bronze kettle
#

Thank you

orchid flame
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hey, good evening.

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i am havinf troubles with my ror2. ever since getting ym new pc it will just crash randomly without any reason i can think of. its only with ror2 and ive tried evey common solve method i could vind.

wheat heath
#

Hey, guys. We recently are having issues with games - I host a game, one player plays from the same local net as mine, and other friends from the Internet, and we all play on Discord. The thing is at some point Discord stopped working properly on side of the local player and lags tremendously as long as he's connected to my game. Where could the issue be?

jovial inlet
#

?files

plush treeBOT
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@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as the crash.dmp

orchid flame
jovial inlet
#

read the message from autosupport above

orchid flame
jovial inlet
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thats not what im looking for

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basically, type %appdata% in your search bar, go one folder back (because %appdata% takes you to Roaming, which is a folder inside Appdata)

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and from there its located in either of those two locations

dapper oak
jovial inlet
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oh joy, d3d11

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okay so, may we assume you have windows on the latest versions, ensured no drivers are broken and that you have ran some diagnostic tests

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if yes, be sure your ram sticks are working properly and perhaps fully uninstall and re-install your GPU driver, in addition to disabling experimental updates and only taking verified ones

dapper oak
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@jovial inlet pulled each ram stick and tried one by one already and that didn't do anything I did a clean install of the graphics driver no experimental updates allowed

jovial inlet
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well dang, there goes every solution we know then

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d3d11 is annoying because it doesnt tell us anything

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please contact gearbox with the link in the pins, i hope that they can help you

dapper oak
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alright thanks @jovial inlet

dapper oak
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@jovial inlet I have reached out to them and if they are able to help me get it running I will be sure to come back here and post what fixes it for your future reference!

fallen fractal
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hey yall, having an issue with my game. Everytime i beat challenges for specific characters, or unlock skins, the second i close my game, the inventory reverts and i lose all my stuff. I have re-beaten the game with the same characters, and its done it again. Im getting very frustrated at this point as my progress is pointless, and would love to talk to someone. @jovial inlet

plush stirrup
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Hello-- me and a friend are trying to play but when we start a game, the nonhost gets a black screen and is sent back to the main menu. That is all, no errors or anything like that... Any thoughts?

jovial inlet
severe ivy
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hi! im having an issue with both connecting to hosts and hosting.

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me joining a host

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and then we have the host connecting to me

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one second ill get the inverse where they join me and i host them

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me hosting:

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i do not have a modded game, so thats out of the question

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and i cant seem to pinpoint the issue at all really

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i know its a problem on MY end because i tried this with multiple people

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i joined a public server however, and i was able to interact with everyone just fine

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so it may not be an isp issue

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ive read up and saw some posts pertaining to this but ive read through them and it doesnt look like i can do anything

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i have a strong feeling this has to do with steam

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please ping if you see this!

past hull
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Hi! I'm having trouble with my game in the way that when i tried to fix my corrupted profile it became fixed but everything was set to 0. I still have all the achievements in steam but everything in-game is gone.
Can someone help?

jovial inlet
severe ivy
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checked it already, thats why i want help

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STEAM is rejecting the connection

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it behaves slightly differently with other people

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for example sometimes i manage to get in a lobby with my friend al but he blackscreens when we start the game

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i can see him controlling which character he selects in the lobby just fine

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but the second the game environment is created he cant do anything

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ive tried all the simple telltale methods of just resetting things and reinstalling and whatnot

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im going to see if its local to the machine or not, i have another pc here

jovial inlet
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@severe ivy im not a big expert on steamworks so i cant really help you with this, sorry

severe ivy
#

rip

jovial inlet
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maybe @steady topaz , do you know stuff about this?

severe ivy
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mfw when steamworks fucks everything up again for the third time in the past year

jovial inlet
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it truly be a steamworks moment

severe ivy
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i thought it may have been due to me changing like 1 setting so ror2 only uses like 40% of my gpu at max resolution

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but i changed it back and it didnt resolve anything

steady topaz
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@severe ivy Have you tried direct connection or radmin?
I haven't seen steamworks to be an issue. That log in the console doesn't point to it, it just mentions that "handshake" connection that uses steamworks done, but after that there should be unreliable channel or straight up bad connection line. Instead there is none.
I curious what cmd got to say for tracert command to your friend ip.

severe ivy
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¯_(ツ)_/¯

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havent tried those things

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earlier this morning i tried again and like

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it worked somehow idk why

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holy shit this slowmode is annoying

thorn rose
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my ROR2 keeps crashing (not on launch, mid-game) and i tried uninstalling the drivers and reinstalling them like the Pin says

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does any1 have any advice?

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it pops up a Unity loading bar looking thing that disappears almost immediately

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also how do i access Crash Files

spiral kraken
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hey soo i have this problem

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that when i play rof2 my game crash my computer

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after playing 30min /1h

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plss help me i am having this problem over and over again and because of that i am staring to dislike the game because i cant play with my friends

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and i have a computer with 16gb with a intel i7-8700 with a nivia geforce gtx 960

fathom anvil
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im trying to run modded risk of rain 2 but it keeps crashing on the menu

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ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFC94EAC55A) 0x00007FFC94EAC55A (UnityPlayer) (function-name not available) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFC94F0CE29) 0x00007FFC94F0CE29 (UnityPlayer) (function-name not available) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFC94F11CAB) 0x00007FFC94F11CAB (UnityPlayer) (function-name not available) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFC94F11D87) 0x00007FFC94F11D87 (UnityPlayer) (function-name not available) 0x00007FFC951C8161 (UnityPlayer) UnityMain 0x00007FFD10FB7034 (KERNEL32) BaseThreadInitThunk 0x00007FFD12202651 (ntdll) RtlUserThreadStart

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this is from the bottom of the crash log but i can send the whole log

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  • its a unity error not a crash
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i think ive fixed it actually

spiral kraken
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1 h lost because of this crash

jovial inlet
plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

we want the error.log, same folder as the crash.dmp

jovial inlet
knotty zodiac
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its ok?

spiral kraken
jovial inlet
#

get a bluescreen and make a photo of it

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bluescreens display an error code that tells us what exactly went wrong

spiral kraken
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its showing this error dpc_watchdog_violation

jovial inlet
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please check the second pin, we have some scans listed there

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those may solve your issue

mossy dragon
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Everytime I play a round of Risk of Rain 2 there is a random chance of it crashing. Can someone help me?

mossy dragon
mossy dragon
hidden helm
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Why i cant play with my friend?

thorn rose
jovial inlet
dry raven
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I have question there is a mod file in my local risk of rain 2 file inside it only one file called enabled mods and there is nothing inside even I never tried to mod the game, I tried to delete it but when ever I open the game it appear again I tried to reinstall the game delete all the save file and it still appear again is it normal file?

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I have the steam version

thorn rose
jovial inlet
jovial inlet
jovial inlet
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have you followed every single step listed in the second pin?

thorn rose
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i do believe i have

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its been a little while since i did tho i can try it again when i get home from work?

jovial inlet
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that would be appreciated

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if the issue persists, then please send the new error.log here and i'll have a look

thorn rose
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thank you

clear cobalt
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What to do if ROR2 does not start for me?
in steam

jovial inlet
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or does the game just shut itself down

clear cobalt
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I enter the game and it exits

jovial inlet
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then verify files via steam

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something might be missing

clear cobalt
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all is well with the files

jovial inlet
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then please check the second pin

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we have a bunch of solutions listed there

clear cobalt
#

щл

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ok

thorn rose
sharp rune
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why does risk of rain 2 not launch while modded

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nvm

thorn rose
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but also i cant seem to find the crash folder anymore

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nvm im just dumb

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i've followed every other step afaik

wheat field
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so... today I went to go play a bit and got met with this

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is my save completely done for or is there a way that I might be able to salvage my near 200hrs?

slate minnow
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erm i also happen to have a question to but skilled's is more important

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*too

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ok then I might as well ask: im a mac user and installed windows to play risk of rain 2, but whenever i start a level i get stuck staring strait up at the sky and can only rotate in circles so i cant see what im doing; is there an easy way to fix this?

steady topaz
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@slate minnow check for input devices, game sees non 0 input on y axis. Unplug any HID device untill its just mouse. Restart the game.
Note that vjoy known for input issues, uninstall it, disabling does not work.
Gamepads wheels hotas might be doing that.

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@wheat field salvageable.
Disable steam cloud save for the game.
Locate save in steam userdata of the game, use search by name from your pic.
Backup it.
Open with notepad (preferable notepad++).
Copy achievements data set.
Open game, select corrupted profile, press delete on keyboard.
Create new one with same name, close the game.
Open new profile with notepad and paste achievements block inside. Make sure you replaced tags marking start and end of the block. Check the brackets, slashes and make sure its in its own place.
Save the profile, don't change the text coding or other settings.
Try it out with the game, you'd loose statistics and gamepad mappings, but unlocks should be there.
Enable steam cloud and replace the data by newer one.
Make a backup.

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There also save editors aviable, but i never used those. Essentially same thing with them.

wheat field
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I found the file but it's completely empty when I open it. Am I just better off making a new profile and editing that?

steady topaz
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@wheat field that shouldn't happen. Drop it in my pm.

wheat field
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to be fair I might just be opening either the wrong thing or incorrectly

warped verge
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How does one let ROR2 bypass a firewall?

steady topaz
#

7777 port needs to be accessible
See tutorials on the net, Google for your specific router, allow game in your firewall.
Read those for workarounds
#ror2-tech-support message

jovial inlet
frail yew
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quick question
can ror2 somehow fry my pc if there are too many projectiles?

jovial inlet
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but what are your specs exactly

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because on lower settings it should be totally fine on a dedicated gpu

slate minnow
jovial inlet
# thorn rose

imagine telling someone you would look at it ASAP but spend the rest of your day making chicken soup. couldnt be me.

anyway, your issue is still d3d11.dll, and since memtest is important, please do this instead

#

i updated the pin as well because we have had several reports of memtest not working properly, so thanks for that reminder as well 👍

thorn rose
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thank you <3

steady topaz
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@slate minnow open windows run by pressing winkey + r. Type in "dxdiag". Wait till data collected, save it to a text file with button on bottom right corner. Send it to my pm.
There might be some input devices drivers that game confuse for actial controller with non 0 input.
Is navigation on menus alright? Only character canera control doing up movement? Can you move your character with wasd? Does F, Spacebar and Ctrl work?

slate minnow
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ooo yeah

steady topaz
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Ah.. mac. Use the search feature to find dxdiag.exe

slate minnow
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sry i figured it out

steady topaz
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Glad it pan out for you, what it was?

slate minnow
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i have to use a triple converter to plug in my mouse (cause its a mac) so the other two ports counted as HIDs

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so i just have to uninstall them whenever i plug it in

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or until i can find a single converter

civic marten
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my acount just kida disapeard

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is thare a way to get it back

civic marten
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i olny needed 1 more acevment

thorn rose
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nvm it just crashed

olive frigate
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So when I launch RoR2 via steam I get 60-100 fps

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But when I launch RoR2 via administrator I get 120-160 fps

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Is there any specific reason why?

jovial inlet
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pull them out one by one and see if that fixes the issue

thorn rose
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hmm im running ROR2 on a laptop

jovial inlet
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well thats an issue

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there is a link in the pins to the gearbox tech support, please message them with the output.log, error.log and crash.dmp so they can potentially help you out further

thorn rose
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thank you

pseudo linden
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Anyone having a problem where they turn off SSAO and it turns itself back on? It's happened to me twice

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I'm just now noticing a bunch of my settings got swapped to default so I might be having a steam problem

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Separate question: What are the best graphical settings to turn down when I do a lot of loops with a lot of mods

jovial inlet
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also, check your gpu driver, it may force SSAO for some reason

spiral kraken
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soo i am having another problem i did the second pin but now after 20 30 min the game crash my pc the problem is that dosnt give me any error just frezze my computer

jovial inlet
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and no crash files?

spiral kraken
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nop just frezzes i need to force restart by pressing the button

jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

please check if the folder with the crash.dmp exists. if yes, then please send us the error.log that is stored there. if not, please send your output log

spiral kraken
jovial inlet
#

hold on a sec

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are you using mods?

spiral kraken
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yes

jovial inlet
#

manually?

spiral kraken
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no

jovial inlet
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or via r2modman

spiral kraken
#

via r2modman

jovial inlet
#

well then, please redirect this issue to the modding discord or #ror2-modding

spiral kraken
#

but on vannila its the same thinf

jovial inlet
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did it happen before you started using mods?

spiral kraken
#

nop

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after i did the second pin

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this stared to appen

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just frezzes my computer

jovial inlet
#

then please do the following:

  1. uninstall r2modman via programs list
  2. make a back-up of your save file just in case (folder can be found in the first pin)
  3. uninstall ror2 via steam
  4. check if ror2 left any files in your steamapps\common folder. if yes, delete them manually
  5. re-install ror2 and verify files via steam, and check if the issue persists
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if it does, then either a driver or hardware is at fault, and if it doesnt, it was a mod you were using

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ill be out for a bit but please @ me to let me know if it did/didnt work out

spiral kraken
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@jovial inlet still happens

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This time blue screen

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Same error

jovial inlet
#

@spiral kraken windows driver issue or storage driver issue

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please make sure windows is up to date, no files are missing and that your SSD/HDD drivers are up to date and working properly

spiral kraken
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@jovial inlet do you think if i change ror to my ssd this error going to stop??

jovial inlet
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especially if steam is on a different disk

spiral kraken
#

my steam is on hdd because my ssd its just for my windows

jovial inlet
#

its worth a try regardless

spiral kraken
#

and my ssd just have 250gb

jovial inlet
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and r2modman was on the hdd as well?

spiral kraken
#

yha

jovial inlet
#

its either the windows SSD not properly connecting with the HDD or the HDD driver being wacky

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so please make sure the drivers of both storages are up to date

spiral kraken
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i think so i use the "driveridentifier" and i just have like 6 drivres that arent up to date

jovial inlet
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well, at least be sure you dont press any fake download button alright

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from what i know its a working program but i wouldnt recommend it

spiral kraken
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i think i can send you the link of my drivres i trust this site

jovial inlet
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its not like i dont believe you

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but just be careful to not download something you dont want

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non-paid driver scanners often have scams built into them like fake download buttons and the like

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its best you update them manually

spiral kraken
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yha i know

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but this its not a program its a site that scans the drivers and tells you what drivers need updates

spiral kraken
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@jovial inlet its workinggggg (i guess) i play for 90min without crashing

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thank you soooo mutch

jovial inlet
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its something, i suppose

brave fjord
#

i just discovered that ive had ror2 for 49 days now......i have 119.8 hours SOMEONE PLEASE HELP!!

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actually not that bad

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only 2 hours a day

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hmmm

white dove
#

Hi there!
Since I got RoR2 I have changed my profile name on Steam, although my profile name in RoR2 didn't seem to change to my new Steam name.

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Does anyone know how to change profile name in RoR2?

jovial inlet
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the game just picks your name as a placeholder of sorts, but it does not affect the file in any way

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you could try and edit it manually (location is in the first pin) BUT make a back-up first in case it becomes corrupted

white dove
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Okay I'll try that. Thanks!

orchid flame
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hi guys I need help

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for some reason my fps is terrible on ror for the last few days and it isn't like that on any other game (I got a GTX 1650 btw), can anyone help me fix that please?

jovial inlet
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in addition, Vsync is known for causing issue on occasion, so please disable it both in-driver and in-game

orchid flame
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ok so i tried that

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no change

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I opened a heavier game (valhiem) and it ran smoothly, what the hell is going on?

jovial inlet
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please open the game and have task manager run in the back, play for a bit, then check what is performing at its limit

orchid flame
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how do I open task manager and run it?

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I checked the cpu usage when I played and it was 23% so I don't think it's a performance problem

jovial inlet
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right click your task bar

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press the task manager button and press the 'show details' button on the bottom left of the window

#

then, there should be a couple pages on the top, with programs as the default, you want the one that shows CPU/GPU/RAM usage (iirc its the second window)

#

just have that open while running the game

#

play for a minute with low fps and then check the graphs, that should tell you exactly whats causing it

orchid flame
#

wtfffff

#

I reopened the game

#

and it's smooth again

#

I did nothing to change it

#

howwwwwwwww??????????????

#

the problem fixed itself

#

@jovial inlet thank you so much dude 🙂 ❤️

jovial inlet
#

gotem

#

you're welcome, and please let us know if the issue returns/persists

undone niche
#

Hi, I've just recently started playing RoR2 on PC after having played it on console for sometime and want to keep playing on controller, and I have been having issues with my movement as I cannot move left or right. Any help with this would be appreciated. Thank you.

cold crystal
#

Every time I try to play this game it crashes after like 4 minutes and gives a unity crash screen really quick. Anyone know some fixes dm me if you know

jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same location as the crash.dmp

jovial inlet
undone niche
#

Okay is that all? Also I’ve tried it on other games and it works so I’m guessing it’s a problem with the game itself

orchid flame
#

I require help

orchid flame
#

Multiplayer is barely functioning on PS4

cold crystal
#

hopefully this is what you were talking about

#

Crash log above, anyone got an idea of how to fix

brittle epoch
#

Was not sure whether to post this here or over in #ror2-modding because I don't know which it falls under properly but does the Risk of Rain 2.exe fall under a different name in task manager? I tried launching it as modded but it can't alter a file and manually deleting that files says that it's open in Risk of Rain 2.exe but task manager shows nothing.

Edit: I just renamed the file because apparently it let me do that now the game launches fine.

fleet spire
#

@cold crystal go to task manager and then the performance tab and tell me what gpu it says there

cold crystal
#

@fleet spire unless theres a different way of finding it besides in device manager and directx then idk

#

doesnt show one

fleet spire
#

well thats a problem lol

#

are you on a laptop?

cold crystal
#

nope

fleet spire
#

ok show me what is says in the device manager then

cold crystal
fleet spire
#

from the rest of what i have seen your pc seems perfectly capable of running the game. I know its hard to get a gpu rn but it might be best to find an upgrade for it.

cold crystal
#

Gonna try this one last time and of it crashes I give up

#

Yea pretty much impossible to find

fleet spire
#

if you really wanna play it put it to the lowest resolution and play windowed ya it will be small and kinda dumb but if you really wanna play it maybe it will work.

cold crystal
#

was about to say i think it worked but then it crashed

#

i give up at this point

ember bolt
#

hey, can someone help me

#

My profile in the game got corrupted, i think it was becouse the game crashed while i was using a mod, can someone help me ? i realy want my profile, i just got the 57 leaf clover and the gester of the drowned

#

i used the same profile before using a mod
but when i crashed it got corrupted
i have unstaled and instaled it but it doesn't work

slate lotus
#

@steady topaz heya, figured I’d let you know that I think ultimately solved the issue. It was heating. My CPU had massive heat issues that weren’t initially apparent. So, thank you so much for all the help!

jovial inlet
orchid flame
#

Shame

weak fractal
#

How to fix this problem with multiplayer?

weak fractal
undone niche
#

@jovial inlet I tried your fix and it didn’t seem to work I also tried a wired controller and that didn’t work either. Any other fixes that might work?

jovial inlet
undone niche
jovial inlet
#

no gamepad binding

plush treeBOT
#

@jovial inlet, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

jovial inlet
#

Y

plush treeBOT
#

@jovial inlet,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
jovial inlet
#

if it displays that, then above is the solution

#

if not, then i recommend contacting gearbox support, link in the pins

small mauve
#

Hi, i'm having some problems with Risk of Rain 2
I've been getting many random micro stutterings lately and i don't know what causes it

#

For some reason i've noticed that i also have this probelm with other unity based games, like gunfire reborn:(

#

Is there a fix for this by any chance?

jovial inlet
#

either turning it off or on, depending on what your current setting is, could solve the issue

loud tangle
#

hi just joined server:
I'm getting a "Steamworks Authentication Failed, AuthTicketInvalid" error and I get booted out of Multiplayer games, even if I'm the only one in the session. Anyone know how to fix this?

jovial inlet
#

also, ensure that steamworks is properly connected, restarting your PC can randomly fix this issue

loud tangle
#

alright, where do I find the game cache verification? I know where the game files verification is in Steam

#

i'll try rebooting after verification

jovial inlet
loud tangle
#

oh that's what I did lol

jovial inlet
#

also, may i ask, have you modded the game?

loud tangle
#

yes

#

issue also happens unmodded

jovial inlet
#

manually or via r2modman?

loud tangle
#

hmm I'll test both

jovial inlet
#

thats not what im asking

#

are you using mods via manually dragging them into the game files OR using mods via r2modman

#

that does make quite a difference for troubleshooting

#

if you are using mods manually, please delete all folder related to it, and you can verify files via steam in case you accidentally deleted something

if playing via r2modman, please uninstall it, make a back-up of your save file (location in the first pin) and un- and reinstall ror2

#

im not sure if the game does this automatically, but have it recall your save file from the cloud if you have that enabled

#

if the issue persists, then it may be that your save file contains modded data the game does not comprehend and thus steamworks gets question marks, you can fix this by making a new profile (and using the first pin to re-unlock everything)

loud tangle
#

r2modman

When this previously happened, I had a corrupt profile, that kept getting resurrected from the dead because of the cloud save, so I turned that off and nuked everything, and it worked for a while.

I'll try making a new profile per your instructions

jovial inlet
#

so restarting steam did not work?

#

usually steamworks is related to servers having a brainfart, but considering ror2 runs on p2p that does not apply

loud tangle
#

I rebooted my PC and tested unmodded, no r2modman and it did not crash after 2 mins of gameplay

jovial inlet
#

wait hold on a second

#

it crashes?

loud tangle
#

Sorry, i get booted from the game with the AuthTicketInvalid error

#

not a crash

jovial inlet
#

ah okay, i thought that the whole game crashed

#

mb

jovial inlet
#

regardless, ill be going to sleep in a bit but please keep us updated

#

ill read it tomorrow

loud tangle
#

will do, thanks for your help! real bummer cause I have 5 other friends that have been playing and I can't play with em

#

rebooted PC and no issues so far. Going to test with a friend

loud tangle
#

Played for 15 minutes with a friend and no issues. I guess all i needed to do was reboot

manic star
#

HELP

#

when i join my friends game or they join me my internet just disconnects for like 5 seconds

#

cant even start a game

#

qWAit i just read this

manic star
#

lol i only had to turn my router on and off again btw

tough sparrow
#

is there any ways to wipe a save file from modded data (outside of tediously deleting things 1 by 1 in the profile txt. file)?

jovial inlet
#

but you can make a new profile with the link in the first pin, that way you can have everything unlocked

tough sparrow
#

man.

#

That’s unfortunate

tough sparrow
#

guess I’ll just do that and fill in the other details from my current file

hexed dove
#

anyone know how to fix this? always happens for the guest of a lobby

quaint echo
hexed dove
#

no, i just uninstalled and reinstalled the game. i can ask my friend to do the same if needed

quaint echo
#

Yeah I'm sorry about that I'm not sure what to do fix it. I guess make sure they have no mods enabled and that they restart the game

#

You'll probably have to wait for someone who's more experienced with this so get online to help you out

hexed dove
#

they just reinstalled, problem still happening.

jovial inlet
main zenith
#

ok so we tried doing that thing where my friend makes an private game, i write his ip, stuf, execute, but this happens and i get kicked out, what to do

#

like literally what i supposed to do

#

we tried everything

#

none worked

jovial inlet
main zenith
#

????

#

wdym

main zenith
jovial inlet
#

steamworks doesnt work on occasion for no apparant reason

#

try a few other p2p games and see if they work

main zenith
#

tried

#

only ror2 doesnt work(only with my friend)

#

why cant it just work

#

game is good, but if you unlucky you cant enjoy most of the game

jovial inlet
#

what you can still try is joining a dedicated server hosted by someone else

candid trench
#

Game starts with like 80fps but then drops to 20-40 fps for the rest of the game over like round 2-3

#

Gpu usage is like 25% and my rig is 5600x 3080, 32gb of ram

#

I’m tired of playing the game with such low fps is there a fix

crisp crescent
#

i started the void fields event and the monsters just arent spawning

#

heres a screenshot

#

wait shit wrong channel

jovial inlet
#

turn it on/off both in-game and in-driver

real flax
#

is it just me or does ror2 go from 60fps on startup to 30fps in game

#

been doing this for a while now for me

serene frost
#

Anyone else having issues with really choppy gameplay? GPU is barely being used. 32 gb ram, 5900x, 3090. Playing at 2560x1440. I've tried lowering settings, turning off fullscreen, nothing seems to fix the issue.

serene frost
#

Except my fps stays high, it just randomly drops a ton and is super choppy it's weird

jovial inlet
#

@real flax @serene frost both, check your Vsync

#

turn it off/on in game and in driver, that may solve the issue

#

if its inconsistent in either, thats known to cause problems

serene frost
#

I'll try it out thanks

mint lintel
#

alot of enclosed areas of the game have this white layer that it only visible from the outside. this also happens in abyssal depths, and most prominently commencement hallway.

jovial inlet
#

just turn em on and it fixes itself

mint lintel
#

thank you

shrewd ravine
#

the folder straight up doesn't show up

jovial inlet
shrewd ravine
#

no

jovial inlet
#

weird

#

can you show the path as far as possible then?

shrewd ravine
#

it just not there

unreal bronze
#

the game is suddenly unplayable for me

#

it constantly desyncs and i cant join lobbies unless they have already started

#

even then it doesnt work most times

steady topaz
#

@shrewd ravine profile is saved in userdata folder of steam. Press f3 on desctop and search for it.

shrewd ravine
#

ok thx

distant pebble
#

My friend got risk of rain 2 today. We have been trying to play multiplayer with him, but when ever he hosts we cant join. We can get into the lobby but we get kicked immediately. When any of us host we can all get in but that friend has the same problem we have connecting to his server. Is this common issue that we can fix?

steady topaz
#

@distant pebble read mrssages by the link above. It's a connection issue

distant pebble
#

So the only workaround is opening up a port on your router and playing lan?

steady topaz
#

@distant pebble locate where daya gets lost. Looks like it's your friends network. Check that he doesn't use any proxy or vpn services.
Allow upnp pn hos router, forward pr open 7777 port. Check that the network set as "home" one. Check that there is exception in brandmouer for the game (when you first run multiplayer in a game it asks if you allow it to pass data, he might click the no button then)
If after that game still doesn't let him in lobby then try workarounds.

distant pebble
#

thx

orchid flame
#

So today i played with 3 people (we were 4 with me, first time to do that too) and when we were at stage 4-5 that got very laggy but i feel it was because of diablo strike texture or something, when i was near a diablo strike (after it fall) or when it was on my screen my game was just shutting in ips

elder mason
#

So... I recently did a game with 12 players (One of Every Survivor) and I exited the game incorrectly. I didn't press the "Exit to Desktop" button, and instead closed the game down through pressing the Red X that every application has. Now, my game is just... not working anymore. Does anyone know how to help/ fix this?

jovial inlet
#

or the modding discord, which is pinned there

elder mason
#

Well no. It was a few lines in the game that were changed to allow for 16 players. Fully vanilla, no mods, no nothing.

jovial inlet
#

so you edited a binary file?

elder mason
#

I am more so concerned about the exiting out of the game incorrectly. I know that it can affect game performance in some ways.

#

No, I wasnt hosting.

jovial inlet
#

then verifying files via steam should fix it

elder mason
#

I did that. Didnt do anything.

jovial inlet
#

so what happens when you boot up the game?

#

does it just not open at all or does it still give a crash screen

elder mason
#

Game boots up fine, with some minimal drops. But then when I boot into the actual game, once I get to the TP, like 5 frames a second.

jovial inlet
#

may have something to do with vsync

elder mason
#

Vsync?

jovial inlet
#

vsync is known to cause issues regarding framerate

#

do you know what it does?

elder mason
#

no, I do not.

jovial inlet
#

basically, vsync makes sure that the refresh rate of your monitor works well with the framerate, so screentearing doesnt happen

#

but sometimes, it causes a massive reduction in framerates for unknown reasons

elder mason
#

Ok. Im on laptop, so does that affect Vsync at all?

jovial inlet
#

does your laptop have a dedicated gpu?

elder mason
#

Let me check...

#

Ok, so I dont know if does. It just lists processor

#

I have 8gbs of RAM, if that affects anything, too.

jovial inlet
#

what is your laptop model?

elder mason
#

Here is all the specs, if this helps:
HP Pavilion Gaming Laptop
Processor Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Product ID 00325-81489-67518-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

jovial inlet
#

uhm

#

that doesnt include the model

elder mason
#

fuck

jovial inlet
#

:^)

#

it should say on the pc info settings page

elder mason
#

System Model HP Pavilion Gaming Laptop 15-dk0xxx

#

Is that it?

jovial inlet
#

HP Pavilion Gaming 15-dk0618nd

#

is that the one?

#

15-dk0xxx is not a model as far as i could find

elder mason
#

no, but the 15 is a model

jovial inlet
#

there are multiple 15 models

#

hp naming is incredibly annoying 💀

#

but regardless, do you have an Nvidia control panel?

elder mason
#

yes

jovial inlet
#

okay, then you probably have a dedicated gpu

#

please boot up ror2 and check the vsync setting in the video settings tab

elder mason
#

ok. give it a few moments. I may have uninstalled the game to try and fix with a reinistallation, so Ill get back to you when things are working again.

jovial inlet
#

👍

elder mason
#

ok, it is installed.

jovial inlet
#

great

elder mason
#

v sync is off

jovial inlet
#

since you reinstalled, can you check if the issue persists?

elder mason
#

hop in general and i will stream it to you

jovial inlet
#

no

elder mason
#

ok then

#

the issue is still here though

jovial inlet
#

im on phone for one, and second im just not very comfortable doing that, so its not because of you

#

alrighty then, please close the game and check the nvidia driver

#

find ror2 and see if the vsync is enabled in there. if yes, turn it off

elder mason
#

Vertical Sync? Its off.

jovial inlet
#

okay, then please turn it on

#

and check in-game again

elder mason
#

still bad. even after I lowered all my graphics again.

jovial inlet
elder mason
#

it was on by default.

jovial inlet
#

okay

#

then please run task manager in the back for a minute or so while playing the game

#

that way we can check if something is overheating

#

when opening task manager, press the bottom left button and head to the second tab

elder mason
#

ummm...

#

cpu utilization is around 20%

jovial inlet
#

if the game is paused it doesnt do anything

#

so alt tabbing is not an accurate representation if that is what you did

elder mason
#

no, this is when the game isnt even running

jovial inlet
#

huh?

#

what exactly is wrong with that?

elder mason
#

I dont know, but I dont have any more time. I have to do schoolwork now. Ill troubleshoot later.

chilly minnow
#

Hey, I've been having this issue where I can't more character once I've started a game. the starting menu works fine and in game I can attack just not move my character or the camera. This is happening with and without a controller. Thanks

jovial inlet
plush treeBOT
#

@jovial inlet, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

jovial inlet
#

y

plush treeBOT
#

@jovial inlet,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
jovial inlet
#

if yes, follow above message

chilly minnow
#

Ive tried disabling it but nothing changed though I'm not sure I did right

jovial inlet
#

you need to uninstall it completely and then restart your pc

steel owl
#

I've got only 1 question....Why does deactivating Soft Particles makes this happen?

jovial inlet
steel owl
#

that's fog?

jovial inlet
#

sort of

#

its a smooth transition of visibility based on distance

steel owl
#

It's the only place in the whole game where it happens and when I activate it..... I still don't see any fog, it just makes the white squares disappear.

jovial inlet
#

turning it off creates these visual barriers instead

steel owl
#

But thanks for the explanation, it makes sense.

jovial inlet
#

👍

ocean epoch
#

anyone else having this issue? it happens when me and my friend try and join eachothers games

#

we have tried uninstalling and reinstalling, verifying game files, restarting computers, restarting routers etc.

serene rose
#

Where do I access the TXT files so I can change the item names into funny memes?

hearty pebble
#

so does anyone know how to turn this off

jovial inlet
jovial inlet
finite oak
#

i just got 1 shotted by mitrix on full health?

#

this game has 1 shot protection right?

steady topaz
#

@finite oak Pillars do continuous damage. Osp protects only from one hit.
I recommend to record your game to examine what got you for improvement reasons and to catch intresting things.
I had lots of moments like that, but all the time it was legit my mistake that got me, or a mechanic that i didn't fully understood.

finite oak
#

he just hit me with the hammer and i died

#

mul-t run with over a 1000 hp

steady topaz
#

Hit did dmg and pillar that he puts by that hit finished you.

finite oak
#

i see

steady topaz
#

He does lot more than just 1000dmg, depends on his attacks

finite oak
#

i just gotta not get hit

steady topaz
#

You better not indeed

finite oak
#

but i had absolutly no mobility that run so it was easier sad then done

jovial inlet
#

the big slam anyway

#

so it hits you multiple times for 20000% if you are hit in the center if im not mistaken

finite oak
#

that's valuable information

#

thanks

jovial inlet
#

so uhh, dont get hit by a massive hammer

#

👍 happiesttroll

finite oak
#

got it

#

i'm not really that mad about dying there

#

it wasn't really a great run

zealous falcon
#

Is there a way I can make the camera zoom out? Like increase the distance from the player?

#

Also fov

quick walrus
#

Any idea why my game temporarily freezes when items are picked up?

quick walrus
#

Also, why is my game locked at 50fps when I have the cap set at 60

quick walrus
#

Please tag me if you answer both/either question

jovial inlet
jovial inlet
#

plus, check your gpu driver and see if its limiting frames

quick walrus
jovial inlet
#

okay, then do you have the output log for us by chance?

#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

i dont have time rn but ill have a look asap

quick walrus
#

I'm not finding that file path

#

found it... nevermind

#

um, do I just copy/paste the whole log?

#

nevermind, dumb question

#

@jovial inlet

jovial inlet
#

thank you kindly

#

ill check soon

quick walrus
#

ok

steady topaz
#

Log does not seem suspicious. Gpu drivers up to date and no mentions of malfunction. But that means basically nothing.
Does other games also act up?

cedar stream
#

well I just wanted to play but for some reason my keyboard and mouse inputs dont work, although I didnt change the settings since the last time I played and I have no idea how to fix it. Oh well, enter is the only thing that works

jovial inlet
#

or anything thats not M/K

cedar stream
#

at first but then I unplugged it and restarted the game

cedar stream
#

ah i also hear my mouse clicks but the cursor is gone

main zenith
#

what does this mean

steady topaz
#

@main zenith data got lost, check connection. 7777port must be open

jovial inlet
plush treeBOT
#

@jovial inlet, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

jovial inlet
#

y

plush treeBOT
#

@jovial inlet,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
jovial inlet
#

if yes, please check above

cedar stream
#

ooh i think its because of my gc controller, anyways tysm

jovial inlet
#

know that disabling Vjoy is often not enough

#

uninstalling it may be necessary

main zenith
#

please help

steady topaz
#

@main zenith Google how yo open ports gor your specific router model. Could be found on the back label of your router.
Read about p2p connection type.
Note that yhe actual problem might be not on your end, but your friend.
Also note that proxy, vpn, dpeed boosters and other software that changes how your internet and network works could result in that.

#

Ill be ZZZzzz... Now, but ill check whatever posted here later.

main zenith
#

gn, but where to put internal port and where to put the ucp and tcp none tell

orchid flame
#

Does anyone know why it's always like that when i try to find some servers ?

quick walrus
quick walrus
#

I've had frame dropping issues, but nothing like this.

full olive
#

my game's framerate keeps dropping independent of any quality settings I have

#

if i set it to the minimum or maximum it's the exact same

cloud rose
#

My game crashes constantly, i have reinstalled the game, I have updated my graphics drivers, i have a Radeon HD6870, and i have also verified the game files through steam. if there is any help, please let me know, i am in the process of checking C++,, will keep you updated

#

Commands didnt work and i have C++ installed

quick walrus
#

@jovial inlet Any luck finding something in my output log?

#

@steady topaz Any ideas?

quick walrus
#

Nevermind. I solved my issue. It was RTSS limiting my framerate. Still not sure about the temporary freezing but I played a few rounds earlier and it didn't seem to happen. It's possible that it was because I had just started the game yesterday and hadn't closed it since the very first launch.

jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as crash.dmp

cloud rose
#

I dont have an app data i have the game through steam and i cant find a folder like that

#

if it helps it hasn't been unity errors that much its just been not responding crashes

#

i got it

lone perch
#

hello gamers ive previously played risky rain 2 on a cozy 144fps at max settings with no issues using a ryzen 5950x cpu and 3080 gpu but now i get unplayable choppy fps drops.

I've tried verifying integrity of files, turning graphics settings to low, and reinstalling the game. gpu driver is the latest. Any ideas?

jovial inlet
#

ill have a look asap

jovial inlet
#

turn it off both in driver and in game

lone perch
# jovial inlet vsync probably

you're a legend, thanks! as far as i know it's always been on, any idea why it suddenly might've started affecting my fps?

jovial inlet
#

¯\_(ツ)_/¯

#

sometimes it just does after a driver update

#

all we know is that it potentially affects framerate

lone perch
#

i see, thanks again!

bitter wyvern
#

I just beat eclipse 1 with loader and I can't play eclipse 2
I am using unlock all mod i don't know if that effects it

analog frigate
#

is there a way to fix ror2 frame rate on my laptop because it is 1 fps for the entire game

#

I already reinstalled the game but it is still 1fps

#

and the game crashed now

burnt chasm
#

Imma be honest it probably just doesn’t run on your laptop

analog frigate
#

ok

jovial inlet
jovial inlet
#

no gamepad binding @somber cairn

plush treeBOT
#

@jovial inlet, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

jovial inlet
#

y

plush treeBOT
#

@jovial inlet,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
jovial inlet
#

see above ^

analog frigate
#

I dont have that and my laptop is a intel core i7

jovial inlet
#

the gamepad stuff wasnt for you dw

somber cairn
#

Yoooo

#

fixed it

jovial inlet
#

but an intel core i7 isnt a laptop model far as i know

somber cairn
#

just unplugged my wheel thanks mate

analog frigate
#

it might be dell laptop with windows 10

#

let me check

#

it is a Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 1.80 GHz

#

i think

jovial inlet
#

@analog frigate thats still just your CPU

#

your laptop model should start with Dell

analog frigate
#

dell inspiration 15 7000-7537

elder mason
#

Alright. Im back, ready to try and solve this shit again. I have made a crap load of room on my pc, and have gotten my extended storage back up. However, my framerate issues are still persisting. The issue started after playing a lobby with 12 people, and I exited the game by closing the program with the ❌ button on windows. Since then, my game has not played at a consistent framerate, often at or around 15 after plugging back in my extended storage. I have tried everything, from driver updates, to V-Sync, to anything else. Nothing has changed, and on top of all this, my mouse inputs are not being registered, being really sticky and feeling like I'm dragging it through molasses. Please help!

elder mason
#

Ok, so... situation changed. The game can run fairly well now, but not quite like how it used to. I am running mods, which may be the issue, but overall, I can play the game again. Thing is, I know the game wants to get back to its old framerate, which I have seen in the logbook. Crisp, buttery smooth there, but in settings and game, the mouse is has a lot of delay, and the game still seems pretty slow.

jovial inlet
#

but if that doesnt work, then its the heat exhaust thats the problem. your laptop model family is noted to have less than great thermal control and thus gets hot very quickly

past wave
#

Ror2 has been crashing randomly while playing. Sometimes it doesn't crash at all and I can finish a run. The last crash was on the post run run menu after I clicked continue. Sometimes when it crashes it will bring my computer with it or mess up the resolution of my computer.

My PC is an Acer Aspire A515-56, 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz. The game runs fine with most effects disabled.
This is the latest crash report.
Thanks.

vestal jasper
#

also because of the more modern specs of your computer, it doesn't look like it's a hardware issue

past wave
vestal jasper
#

oh i think i see the problem, it might actually be a hardware issue after all

#

in the later part of the report near where the crash occurs, it reports that your system ran out of available memory and proceeded to try loading in a scene until it crashed because of, well, the lack of memory

#

yep, looks like this is the case. your system only has 4 gb of memory when the game needs to utilize at least 3 in most scenarios, and the rest of your system still needs to use well over 1 gb of memory

#

luckily a memory upgrade is one of the easiest upgrades you can do to any computer, just as long as you find the right tools for disassembly and the right format of memory

even if you can't afford a memory kit, you could always try shutting down unnecessary processes that take up a lot of memory

#

@past wave

#

wait no i'm sorry your system has 8 gigs and i'm a dumbass

#

that means it should be fine considering the minimum spec for ror2 is 4gb as listed on the store page

hallow flare
#

yall i need some help

#

my game crashed twice today already

#

both times during a vagrant fight

#

it worked PERFECTLY FINE before

#

and i didnt mod the game whatsoever

#

i have no clue what's causing it, but for obv reasons that's quite "detrimental" to my experience

vestal jasper
hallow flare
#

idk happened at different stages

#

i think like 4th and 2nd or 1st stage

#

🤷‍♀️

#

as i said the game never crashed before until now for me

#

well actually "froze" is the right term, my bad

vestal jasper
#

i've honestly never heard of that before

#

i only see the game crash when it has no clue what to do after you've gone through a run for far too long (75+ stages) or if there's too much crap happening on screen

#

a couple vagrants let alone a single one shouldn't be causing the game to freeze up

hallow flare
#

i mean

#

not having heard of it dont mean it isn't happening

#

and nothing else froze or crashed on my pc

#

🤷‍♀️

#

you tell me, you're the dev/tech support 🤷‍♀️

#

sorry, that was rude of me

signal hinge
#

¯_(ツ)_/¯

vestal jasper
hallow flare
#

but obv id still like some kind of fix, also im surprised you didnt even ask about any specs whatsoever...

#

i wouldnt know whether it helps you tho

vestal jasper
#

it could

#

and it would be helpful to know stuff like memory and processor, since those would be the two main things that are important right now

hallow flare
#

Gerätename DESKTOP-ETUIT5I
Prozessor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installierter RAM 16,0 GB (15,8 GB verwendbar)
Geräte-ID 08119E4B-68FE-48EA-B1AA-F339AF6E7E15
Produkt-ID 00325-82179-62331-AAOEM
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

#

sorry its in german, i hope you can still make use of the info anyways

vestal jasper
#

yeah i can make sense of basically all of it, and you have more than adequate specs

hallow flare
#

i mean as i said

#

ive played before, had much longer runs with much crazier stuff happening on screen

vestal jasper
#

if you could go to C:/Users/(your username)/AppData/Local/Temp/Hopoo Games, LLC/Risk of Rain 2/Crashes
and then send me whatever the crash report is, that can help solve the issue

hallow flare
#

at best the two new things that are different from before was me playing rex and me having played multiplayer yesterda yfor the first time kekw

hallow flare
#

im in the temp folder but i can't see the Hopoo Games sub folder anywhere

#

is there possibly another way to access that folder more directly?

vestal jasper
#

i'm not able to get on my own pc right now so it's a little harder, but is there any sort of hopoo related folder in the local appdata at all?

hallow flare
#

uhhh I'm looking but I can't seem to see anything with Hopoo or anything related to RoR2 in there

vestal jasper
#

hmmm

hallow flare
#

shouldn't i be able to find it from the steam folder as well iirc? or is that something else ( i dont really know much abt this kinda stuff sry)

vestal jasper
#

maybe there would be crash reports within the userdata on steam??

#

if you go to C:\Program Files (x86)\Steam\userdata[Number]\632360
then maybe you'll find something??

hallow flare
#

there's no steam file directory at Program Files (x86)

#

🤷‍♀️

vestal jasper
#

wait wait wait hold on you don't have a steam folder under program files?

#

how the heck do you even use steam?

#

what about under just your normal program files

hallow flare
#

anyways

vestal jasper
#

there we go

hallow flare
#

this is all there's to be seen in the ror2 folder

#

cant find anything about crashes anywhere though

vestal jasper
#

and you checked through that folder right there that says risk of rain 2_data?

hallow flare
#

here ya go

vestal jasper
#

damn i guess not then

#

well then i'm honestly stumped as to how your game is crashing from some vagrants

#

and i'm guessing you've already tried validating files, uninstalling then reinstalling the game, and so on

hallow flare
#

im telling you this never happened before and today i started trying to play rex, got to some vagrant fights and it crashed both times when i assume their explosion would've kicked in

vestal jasper
#

it's just rex

#

so weird

hallow flare
#

welp guess i'll be praying then

#

🙏

jovial inlet
#

because if you are doing it manually, thats likely the culprit

hallow flare
jovial inlet
#

then why is there a mods folder

hallow flare
#

i dont even have a modmanager installed whatsoever

#

no clue

jovial inlet
#

is there something inside?

hallow flare
#

no

jovial inlet
#

then you can just delete it anyway

#

but what i wanted to ask was what kind of crashes are occuring

hallow flare
#

the game freezes up

#

and doesnt unfreeze

jovial inlet
#

does the game show the ror2 logo upon crashing or does it freeze the game/machine and nothing else happens

hallow flare
jovial inlet
#

i see

#

do you have an output log or error.log for us perchance?

hallow flare
#

uhhh

#

where'd i find those?

jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

error.log is the same folder as crash.dmp

#

please send them here and i will have a look asap

hallow flare
#

brb

#

will try to find it

finite oak
#

wait this is the wrong channel

#

i apologize for my stupidity

last escarp
#

Just saying that after using mods(dont know what exectly) I got x35 used on every non release item

#

I had, if we believe stats, 35 Mascs, 35 Dio's, 35 Glasses.

#

35 EVERYTHING exept new Meat, Captain's Bot and Pollyp(and other items ca,e out with them or late)

jovial inlet
#

your log just ends, which is expected for a freeze i suppose

#

in the pins we have a page to Gearbox support, please send a ticket through there

dawn folio
#

Hey, can I get some help? My game keeps crashing and I don't know why and now it keeps disconnecting from MP

jovial inlet
dawn folio
#

The unity thing pops out

jovial inlet
#

okay, good

#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

dawn folio
#

But I am not sure if it happened the last time

jovial inlet
#

in the same folder as the crash.dmp, there is an error.log

#

could you send that here please?

dawn folio
#

Sure, give a second

jovial inlet
#

if it doesnt exist, please send the output log instead

dawn folio
#

I turned off my computer, so I don't know if it's still there

jovial inlet
#

im going to sleep now, ill read it when i have time tomorrow or maybe someome else has time

jovial inlet
dawn folio
#

Where is the log stored?

hallow flare
#

thx for having a look at t anyways tho

cloud rose
#

Any update on my situation

cloud rose
woven siren
#

hey so i've wanted to play again after some while and i have a lot of mouse lag?

#

like a 2 second delay

jovial inlet
#

also, the 'appdata' folder itself can be found by typing %appdata% into your search bar and then moving one folder back

jovial inlet
#

i know its a stupid question but sometimes it really does fix stuff

woven siren
#

restarting my pc worked but thanks anyways

hard sonnet
#

Just wanted to make sure does anyone else's game crash when you destroy the vagrant ball with rex's default utility?

jovial inlet
#

can you reliably reproduce this?

#

if you can, its a pretty big thing

hard sonnet
#

ummmm

#

i can probably check like the crash log or whatever, but how do i even do that

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

the error.log is in the same folder as the crash.dmp

#

please send that and the output log

#

im not smart when it comes to the game's code, but maybe i can find something

limber mango
#

yo, I'm having an issue with being unable to change the lobby visibility of my game. I get an error in console reading Could not set value of ConVar "steam_lobby_type" to "FriendsOnly": Lobby type cannot be set while not the owner of a valid lobby. when attempting to change it. any thoughts?

hard sonnet
#

aight nvm

#

i cant find appdata in the files

#

it might have been unrelated

limber mango
#

restarting fixed it.

grand blade
orchid flame
#

how do i make ror2 not crash or have fps drops this game hates me

violet quartz
#

every time i try to play the game for more than 10 minutes it just freezes and stops responding, then crashes

#

These are 2 of the most recent ones

#

ive done the usual update drivers, verify files, reinstall the game but none of it has changed anything

jovial inlet
jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as the crash.dmp

violet quartz
#

this was my output log

#

at the end it just says 'crash ! ! !'

#

this is the dmp file

jovial inlet
#

do you have the error.log instead

violet quartz
#

where are they stored?

#

in the crashdumps folder there are only dmp files

#

and in the risk of rain 2 folder in appdata>locallow theres only output-log.txt and a folder called unity which doesnt have an error log in

jovial inlet
#

did you check both local and locallow?

violet quartz
#

yes

#

I can only find 1 ror2 related folder in each one and ive checked them both

orchid flame
#

Installed Physical Memory (RAM) 8.00 GB

jovial inlet
#

and no dedicated gpu?

orchid flame
#

found this

jovial inlet
#

and unfortunately, those cant run ror2 well because the game is cpu-heavy

orchid flame
jovial inlet
orchid flame
#

rip

steady topaz
#

I made potato mode script for testing, it does increase fps if gpu were the limiting factor. It reserves first core for system and uses second one for the game, looks like crap, but it does help. However i look up on the cpu and it's clear. There is no way it would be helpfull.@orchid flame but if you're despetate to try ill send it to you.

ornate bough
#

hey it says corrupted profile

#

is there anyway for me to recover my save?

jovial inlet
#

otherwise, check first pin, except make a new profile first

ornate bough
#

i tried that, didnt work, ended up editing save

#

but was hoping there was still some way to recover cause I lost all my logbook collections

jovial inlet
#

just be sure to read carefully and make a back up

mossy dragon
#

Can someone please walk me through the process of fixing RoR2 randomly crashing mid game

jovial inlet
#

does the ror2 logo show up with the unity window or does the game permanently freeze/close itself

mossy dragon
jovial inlet
#

okay, then you should have the files we need

#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

in the same folder as the crash.dmp, there is a text file called error.log

#

please send that here

#

i wont be able to look at it now unfortunately, im gonna sleep in a bit, but ill check it as soon as i have time tomorrow

mossy dragon
#

Ok thanks for helping

mossy dragon
#

I can't find the file anywhere 😦

jovial inlet
#

well you definitely need to turn it on, but ill check it later

#

gonna sleep now

#

launch crashes?

#

that doesnt say much

#

but ill look at it later

mossy dragon
#

The only game I can't find in the folder is ROR2 😐

mossy dragon
#

Just lost another good run to the glitch :<

odd kayak
#

i just moved my computer to a new setup, no hardware changes or anything... since i've moved my computer ror2 has been about 3 fps after bootup, when it's booting up it takes about 30% cpu. before i changed my setup it took all the cpu it needed.

#

i booted up a commando run and the water on titanic plains is a solid magenta... if that helps. somebody please help if you have any idea what's going on... i want to play the dlc tomorrow and this is stressing me out hard

#

ping me if you have a response!

odd kayak
#

also... it seems to affect everything else on my computer, inflicting that 3 fps on literally everything

viscid plinth
#

whenever im tabbed in my game it runs at such low fps, but whenever im tabbed out it runs smoother

#

update, running in fullscreen makes it run bad but windowed it fine

low quiver
jovial inlet
#

that will probably fix it

jovial inlet
odd kayak
#

i didn't change cases or anything, i literally just moved my tower 4 feet. i've checked my drivers 3 times, and when it affects my whole pc the cpu usage is only about 50%

#

i can run games of a higher intensity than ror2 fine (deep rock galactic for example)

weary nymph
#

My game keeps crashing randomly with a unity engine error,its getting really annoying

brave urchin
#

@weary nymph
So what have you tried so far?
To fix the issue that is

weary nymph
#

Lowering the graphics to the lowest possible,reinstalling the game,verifying the files multiple times,and tried Windows Compatibility mode

brave urchin
#

And you're sure the specs you have are enough to handle the game just fine?
If so, have you tried updating your drivers?

prisma spade
#

Does this happen in other games as well?

weary nymph
#

My laptop runs the game smoothly on high graphics no lag,and it doesn't happen in any other games and my laptop is updated

prisma spade
#

Also - are there any errors in event log?

brave urchin
#

Oh also also - you're running the game vanilla, right?

weary nymph
prisma spade
#

If you are on PC, then open start menu and start typing "event viewer"

weary nymph
#

Ok,got it

prisma spade
#

Under Application, there might be an error at the time of the crash

#

That might give you some more information on what to google next. If you get stuck, feel free to ask

weary nymph
#

Ok,so it says that something goes wrong in the file d3d11.dll

weary nymph
weary nymph
#

So i replaced the d3d11.dll file and so far it works

weary nymph
#

And it keeps crashing

#

Shit

tight idol
#

just bought the new dlc only it didnt apear to be bought or added to my charachter list,

normaly it would say i already got the explainsion but atm it didnt maybe it needs some time? idk never had this 😄

radiant vault
#

Same here. Though it did give me a receipt on steam and took the money from my wallet.

tight idol
#

ah txs well lets just have patience then and give the devs goodluck🧙‍♂️

minor torrent
#

ok👍

prisma spade
#

Restart your steam

tight idol
#

yessurr

frank anvil
#

anyone elses game just refuses to open??

#

all i see is this screen and then it just closes

minor torrent
#

Is there a way to delete profiles?

frank anvil
lusty kraken
#

so i got the dlc and now when i load the game its just a black screen. ive completely uninstalled, reinstalled, validated files, and reset my pc twice. no luck

fathom anvil
#

hi my game keeps crashing on startup? its a unity error and i can provide full logs if needed

#

ERROR: Shader Shader is not supported on this GPU (none of subshaders/fallbacks are suitable)WARNING: Shader Unsupported: 'Hidden/Nature/Terrain/Utilities' - Setting to default shader.

#

thats the error it gives me and i dont know how to fix it, any help would be appreciated :-)

merry pelican
rotund rover
#

I’m not having any issues loading the game but every time it launches only the top left corner of the screen is visible. Anyone else experience this or have a fix?

snow cave
#

ok so whenever i press singleplayer my game stops responding, any way to fix this?

fathom anvil
barren lynx
frank anvil
#

if you dont have dual monitors then i dont know how to help sorry

snow cave
rotund rover
snow cave
#

gonna try to uninstall and reinstall the game and see if that works

hot basin
#

having the same issue, crashing every time I try to open anything on the main menu

pseudo crest
#

same

lusty kraken
#

bonkers release

#

hoping for a patch later today

verbal moss
#

Hey, when i open the game it only renders the top left corner for some reason?????? everything off screen is completely functional but dosent work at all

rotund rover