#ror2-tech-support | Risk of Rain | Page 84

nocturne tiger Jul 20, 2022, 2:47 PM

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Can't disable crossplay since it is Epic version and my epic games account is linked with steam in if that is what you mean. Can you help to view my log? Don't know where to look at it. Thx for the help DrizzLunars

steady topaz Jul 20, 2022, 2:49 PM

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@nocturne tiger run the game, do what you usually did, close the game. Then send me player log.

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?files

plush treeBOT Jul 20, 2022, 2:49 PM

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@steady topaz,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

steady topaz Jul 20, 2022, 2:54 PM

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I kinda guess where your issue comes from, but im afraid it comes from egs drmm as in mismanagement. Negligence to player wants and needs.
The game does exactly what i needs to do, and it needs some kind of userdata, but first it needs an user id a token from egs/steam that points towards who the user are. Not for drm, but for serving the right data to user.
Egs in ofline mode does mishandle this step i assume.

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Might be wrong, not going near egs in any way, just red stuff on how it works and lots of complaints on when it doesn't.

nocturne tiger Jul 20, 2022, 3:24 PM

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📎 Player.log

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Attempted to get next received packet with an invalid LocalUserId.

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 39)

P2PInterface ReceivePacket returned a failure: InvalidUser
(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 39)

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I think you guess was pretty spot on.

steady topaz Jul 20, 2022, 3:45 PM

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@nocturne tiger try to set offline browsing in egs client while you have connection. Exit the client. Then break the connection, and sign in again with your login/mail. It should generate the token based on pc time. Timezone must be set right, it's very important your pc time isn't drifting from actual time in your location.
Try the game again.

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Can't think of other solution other than bothering the devs to make a workaround for egs specifically.

nocturne tiger Jul 20, 2022, 3:48 PM

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I will try. Thanks again for the help :).

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Sadly it does not work. Egs only asks for your password/e-mail when offline and not your password so maybe it has something to do with that. Bye.

steady topaz Jul 20, 2022, 4:56 PM

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Nah, the problem probb in poking a web service to retrieve user data. I hoped the game does that in case local user data is not fine, but guess it does the check anyway.

stark crater Jul 21, 2022, 4:52 AM

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for some reason i cant move the camera, i can go through the menus just fine but i cant move the camera when i spawn in, can anyone help me?

steady topaz Jul 21, 2022, 7:33 AM

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stark crater for some reason i cant move the camera, i can go through the menus just fine but...

Likely you have some HID device that game thinks is a controller and sets it as default input. Unplug everything except kb and mouse.
Note some gamepad emulation software does the same thing even if you have only kb and mouse connected. Disabling such software does not help, you have to uninstall it.

stark crater Jul 21, 2022, 7:36 AM

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would my external hard drive count?, because that's where i have the game installed

steady topaz Jul 21, 2022, 7:36 AM

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Easyest way to find for sure if you have some leftover drivers from such programs is to press winkey+r and type in dxdiag. After that you will see dxdiag window, let it collect data, save it to a text file with button on bottom right, this file should be created on your desktop, it contains some unique to your pc data, like hardware id and such that can be used by others to identify you with your hardware, so don't share it publicly.
This file have trees of connected devices with all the drivers.

steady topaz Jul 21, 2022, 7:37 AM

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stark crater would my external hard drive count?, because that's where i have the game instal...

No, not likely. Unless you have it connected thru very odd usb hub.

stark crater Jul 21, 2022, 7:37 AM

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thank you so much, my brain is too small for this

steady topaz Jul 21, 2022, 8:01 AM

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Moral of the story ⤴️ MAKE A BACKUP before you edit game files.

sudden tartan Jul 21, 2022, 6:20 PM

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I'm quite new to Risk of rain and I saw on few videos a mode/something that shows what different items really do and shows their chances do acrivate. Where can I find this mod/something?

formal wasp Jul 21, 2022, 7:09 PM

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@steady topaz okay, how do i make a "proper report in gb"? I did try everything from the pins, it does not help. Here are the files i sent to the support, this is from the machine with an issue.

📎 output_log.txt 📎 Player.log 📎 Player-prev.log 📎 DxDiag.txt

frozen socket Jul 22, 2022, 12:02 AM

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how do you fix multiplayer?

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the empty UI bug is still happening

gilded galleon Jul 22, 2022, 3:42 AM

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Heyy, does anybody knows whats going on here? i can hear the music and stuff but y can't even see the game, only a windows tittle bar, yesterday it was working just fine but i don't know whats wrong, tried reinstalling it three times tho
couldn't find anything related on reddit forums or steam discussions

jovial ermine Jul 22, 2022, 7:04 AM

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hello, any solution??

shrewd radish Jul 22, 2022, 7:06 AM

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The server has mods you do not. Get those mods and you can join the server.

jovial ermine Jul 22, 2022, 7:07 AM

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we all have same mods, but my friends on steam and im on epic games

shrewd radish Jul 22, 2022, 7:08 AM

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I don't know then. I'm not really a tech support guy. I'm just reading the error.

steady topaz Jul 22, 2022, 7:20 AM

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@gilded galleon edit C:\Program Files (x86)\Steam\steamapps\common\Risk of Rain 2\Risk of Rain 2_Data\Config\config.cfg
for

resolution_scale 1;
....

....
window_mode Fullscreen;
resolution 1280x1024x75;

Where resolution is width x height x monitor refresh rate
Save the file in it original format, place read only (right click on a file > property > atributes > read only)

steady topaz Jul 22, 2022, 7:21 AM

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frozen socket how do you fix multiplayer?

disable crossplay

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@formal wasp No description of what happens, no attempted steps to solve it.
This is monsoon level of divination. But i think game could not retrieve game data.
I'd guess your files are corrupted or missing altogether.
Run files integrity check.
Try to uninstall all copies of the game (with steam and then check for leftover files in those folders, delete any) and create steam library on C drive, install the game there.