#ror2-tech-support

1 messages Β· Page 69 of 1

jovial inlet
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hope it gets fixed

leaden whale
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ty

leaden whale
jovial inlet
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Β―\_(ツ)_/Β―

leaden whale
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what the hell

visual tartan
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whea_uncorectable_error :/ yet aain after a bluescreen

cosmic zinc
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Lmao

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Was confused to see I had a notification in this chat, haha.

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Kinda funny though, not gonna lie.

jovial inlet
cosmic zinc
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Na, it's all good. It was funny, haha.

visual tartan
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@jovial inlet i think not

jovial inlet
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disable it

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im 99% sure that is the issue

visual tartan
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How

jovial inlet
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uhh depends on your board

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its in the bios

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so restart your pc, and spam the key that opens it, F12 for most i believe

visual tartan
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So I restart pc and spam f12

jovial inlet
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what is your motherboard manufacturer

visual tartan
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Idk

jovial inlet
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or what brand

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intel, aorus etc.

visual tartan
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Intel

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Intel

jovial inlet
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F2

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so restart and spam F2

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then look for both overclock AND Bios updates

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because Bios updates always fixes stuff if they are avaliable

humble belfry
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@jovial inlet so good news and bad news
good news I did a few runs and everything worked fine
bad news, the crash happened again. game was open for a long time it did not happen with a particular event this time (as far as I can tell) , just stage 5 triple boss with a lot of enemies.

jovial inlet
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ill have a look in a bit

visual tartan
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Bios version f5

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Is fast boot important

jovial inlet
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not really

jovial inlet
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ensure that windows and all drivers are up to date

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d3d11.dll is generally driver related but we still have not pinpointed the exact cause

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if windows is up to date, please do what i listed in this message for another user

visual tartan
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I am at this red settings menu

humble belfry
#

Thanks for the quick answer, I usually keep everything updated but I will make sure to double check and let you know if I have anything new.

jovial inlet
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i thought those were blue

visual tartan
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Up top in the middle it says GIGABYTE

jovial inlet
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oh its a gigabyte board, very well

visual tartan
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Fair enough

jovial inlet
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im not an expert at bios settings because i dont fumble with them, yet despite that i keep yelling at people to turn off overclock

visual tartan
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Could clock ratio must be set to auto, correct?

jovial inlet
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yes

visual tartan
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Ok so Cpu flex ratio override must be disabled or enabled

jovial inlet
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disabled i think

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doesnt it give explanations next to it?

visual tartan
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It has numbers

jovial inlet
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doesnt your bios have a default button

visual tartan
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Load optimized deafaults?

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That one right?

jovial inlet
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i dont know gigabyte bios layouts lol

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lemme check

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all these should be on auto

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all of these as well (note that the video has already edited CPU clock ratio so ignore the first line)

visual tartan
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Could base clock isn't there

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Everything seems fine

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Can I si load optimized defaults then save profiles and be done

jovial inlet
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i believe that is how it works, yes

visual tartan
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ok

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Thanks a lot for your time . I will keep you updated

fickle basin
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My game is start lagging when my friend is the host of the party and his game start lagging when I'm the host

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I would like if someone come to voice 4 and help us with this problem

sick swift
visual tartan
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the game still crashes

jovial inlet
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@visual tartan then please send a ticket to gearbox with your output.log (and error.log + crash.dmp if you have them) attached

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link is in the mentioned message

wintry shuttle
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yo tried to get more lunar coins opening my save file in notepad and editing the coin value and saving it, doing such has ruined my profile file as I still can open the file through notepad but the game wont reconize my profile properly anymore any tips or at least how can i copy over my progress onto a new file?

plush swallow
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Hey everyone, so me and a few friends were trying to play together but one of us was unable to connect. He only gets a black screen, we are trying to play vanilla. any idea of what can is happening????

jovial inlet
wintry shuttle
jovial inlet
wintry shuttle
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Oo thx

flat belfry
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anybody know a fix to the black screen multiplayer issue for xbox?

jovial inlet
flat belfry
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understandable, I got it to work tho so that's good news

steady topaz
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@flat belfry what did you do?
Might be not related, as all internet sessions refresh after 24hrs automatically.
Restarting router, reconnect or session refresh might switch your exit point, gateway on provider network to different one, where nat works better. So it can happen again.
Especially when networks are loaded, weekends and holidays namely.

ancient cargo
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does anybody know how to fix the black screen when teleporting between worlds

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took me 2 hours to get to stage 23 and now my game is bugged

steady topaz
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@ancient cargo unknown what causes the scene changing hang, try memtest and files check.
Drop your game log after you encounter that hang again. See pins.

rocky lily
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idrk if this is for the game server but i tried ripping captains model, and got his meshes out and 2 of his jacket textures, anyone know where the rest is?

sick swift
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That’s not something I think most of us would be qualified to help you with.

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Ripping texture might also be something against TOS, would double check before continuing

jovial inlet
jovial inlet
charred cradle
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I need help, experiencing very high latency playing multiplayer (something like 25s delay between sending "test" in chat and seeing it) when just yesterday I can coop with my friends just fine. My internet isn't even that slow so idk

jovial inlet
charred cradle
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the same, tried with my other friend as the host, it works fine.

jovial inlet
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remember that the game runs on a p2p connection and that who is the host matters a lot

charred cradle
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We're all from the same country though, would hosting a dedicated server help?

jovial inlet
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maybe, but its generally easier to have someone with the best internet host

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plus, you can join other dedicated servers

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no need to host one yourself

charred cradle
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Thanks for the help, I was just curious since I was having bad connections with the host while my other friend was just fine, then when he hosted It was all good. Much appreciated!

warm orchid
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hey everyone me again (from several months ago). I had an issue many months ago where randomly throughout my playthrough ROR2 would freeze my PC and require me to unplug the power source to stop it, no other solution worked it would just freeze the screen wherever i was looking and the sound would turn to this glitched, repetitive sound. I went back to my university in August and left my gaming PC at home. When I returned for Christmas break, I played all the games I like playing with no issues at all. I redownloaded ROR2 again tonight and I had the issue again, the screen freezing, sound tearing and me having to unplug my pc. If anyone could help it would be appreciated. I ran as administer, verified game files, updated all drivers, and I'm still stuck. My gaming PC isn't bad speck wise either.

warm orchid
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update: tried SFC/scannow and now I get a blue screen called MACHINE_CHECK_EXEMPTION once again this only happens when I play ROR2

steady topaz
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@warm orchid ror is cpu and ram heavy game, tottal freezing usually caused by those two.
Don't know what's could be in your case and doubt game have some clue written down on logs.
But still, drop your error log and respective oitput log if game created one, output log gets rewritten per game launch, so if there is no logs in crashfoleers drop one that occurred after the freezing and shutdown. Dont relaunch the game before that.
Also include your pc hardware info, dxdiag contains it all, but I'd advise not to share it publicly here. Send it in my dms
Press win+r and type Dxdiag, save the data into txt file with a button on bottom right corner.
See logs location below.

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?files

plush treeBOT
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@steady topaz,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

low quiver
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its possible the game is simply too heavy for your specs

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but its also possible your hardware is failing

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you can try running a gpu benchmark

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if you see tearing, random dots, freezing, etc the problem is in your gpu

low quiver
fair edge
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im making a modpack and when i play multyplayer everyone but the hosts UI doesnt show up can someone help me

jovial inlet
lone gazelle
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Hi, I have a problem with the game right now , it crashes in the first / second area, but there are no messages, it just closes

lone gazelle
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aight

keen trellis
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how do i change my texture resolution to 1/128 through the config file? are there any other major settings i should lower down or turn off to boost performance on a potato and if so, how can i do it through the config file? for some reason, changing the graphics settings through the game doesn't save them when i restart my game

hot slate
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master_texture_limit 7 in config or if it's not applying on startup, try it in dev console in game (ctrl+alt+~)

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texture is the one setting i keep maxed though and usually wouldn't effect performance much depending on how much vram your gpu has

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corpse cleanup set to immediate and lowering VFX culling bias definitelly helps fps

hot slate
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if nothing helps against stuttering try disabling HPET (high precision event timer) in bios, mine seems to be faulty or something because disabling it helped a ton, in other games too

keen trellis
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ty i'll try those

manic cypress
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Hello, how can i check the damage of a run?

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Mine is glitched

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It says my damage is 9 quintillion, but says most damage dealt is 17quintillion

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i think its too high for it to load?

remote night
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Sorry for the inconvenience but I'm from the thirteenth battleship of soldier wilson from the north where the
himself and relative of donald trump , and not to mention that he has access to northern houses with the
girlfriend's permission. where he himself met the dalailama , where he taught him various tricks of
teacher . now I go straight to the point. I was playing a really cool game where a division is applied
clonological . made by hoope games. so in this game you get a chest and the company promises items,
where it did not come from. could you help an unemployed person? alias a commander of the northeast of the river
southern amazons , i didn't want to brag anymore i have a partnership with the islamic state where i
I made a deal that if I send them they will destroy Brazil , so do what I say and do not do it
what I speak. they just respect the retired soldier.

jovial inlet
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ma'am this is tech support

quick ice
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???????????????

remote night
steady topaz
ebon latch
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it's been staying at this point for a few games, is it bugged ?

opaque dirge
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yo, tips 4 framerate?

jovial inlet
jovial inlet
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if all that doesnt help, generally lowering all graphic settings or lowering the resolution works too

opaque dirge
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thx

jovial inlet
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πŸ‘

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also turn off money/exp

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barely adds anything anyway

inner hare
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Hello
i tried to find info but didnt find anything, does the game works on MAC?

inner hare
jovial inlet
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it is usually listed in the pc requirements part of the steam store page

sonic turtle
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any configs that i may have disabled or lowered that causes this?

ebon latch
steady topaz
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@ebon latch check if profile file got read only flag, sometimes antiviruses just put restrictions on files for no reason.
Its in your steam userdata folder. Run search by profile name.
If you didn't solve it try:
1 disable steam cloud save for the game.
2 save a copy of your profile somewhere else
3 run the game, press change profile, select yours and press delete key
4 create new profile with same name
5 check that the profile actually created fresh, see the creation timestamp of the file. If not β€” delete the file and try again.
6 open backed up old profile with a notepad, press ctrl+a and press ctrl+c, close the file, without saving.
7 open new profile the same way, press ctrl+a and press ctrl+v, then press ahift+s, close the file. (Its important to save the file in original coding.)
8 try to load the profile and unlock anything, see if progress saved.
9 if everything looks alright turn steam cloud save back and upon next run of the game replace the cloud save with newer one.

stray isle
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the game remains in 60hz no matter how many times I go and change it to 74hz

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I select 74hz, press apply, go back to the menu, and when I come back it's 60hz again

steady topaz
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@stray isle change config settings to

resolution 1280x1024x75;
fps_max 75;

C:\Program Files (x86)\Steam\steamapps\common\Risk of Rain 2\Risk of Rain 2_Data\Config\config.cfg
Check read only property. Note that 3d settings in Nvidia control panel or Radeon have priority.

hot slate
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window_mode FullscreenExclusive could also work too, the fullscreen option in the menu is actually borderless fullscreen which might inherit desktop refresh rate

blazing sequoia
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When I play RoR2, all of my other PC apps start stuttering like crazy. I even tried to do a Twitch stream but that ended up being like 2fps.

jovial inlet
blazing sequoia
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taking 100% of my gpu atleast

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but only like 30% of my cpu

jovial inlet
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then tone down some settings

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anti-aliasing, corpses, money/exp and bloom can be lowered for better performance

covert hearth
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I have a problem where me and 2 friends (friend O and I) want to play the game together.
Me and I can create a lobby and play together.
I and O can create a lobby and play together.
Me and O cannot play together at all, if one of us is in a lobby and the other tires to join he gets this screen (pic) and after a while is sent back to the main screen.
We tried a full re-install of the game and the issue still persists, i had this happen with other friends but usually after re-launching the game the bug goes away but this time it has persisted for 3 days at this point.
any help would be appreciated

leaden whale
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yo guys

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does anyone know what this means?

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i was getting fps drop and i saw a bunch of these errors

quick ice
covert hearth
quick ice
indigo drum
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This guy sent video of goldfish being blended in a blender. Please ban and shame this disgusting shit

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<@&559786374228738069>

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Can send the video itself in a DM but I do not want random people to see it. It is super fucked up

olive peak
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gross

hearty bronzeBOT
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dynoSuccess BlueBerry#4962 was banned

olive peak
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@indigo drum in the future, use our ModMail, this channel is for like, game bugs and stuff

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but thanks for telling us

indigo drum
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sorry!

magic musk
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I'm not really sure what the issue is and I haven't done anything consistent in-game that I would see triggering it. One occurred when entering a stage and one occurred midway through a portal fight.

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Quick update actually, my computer just bluescreened with a machine check exception early again into a run. My computer hasn't done that before lol.

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Yesterday I crashed once and didn't have any other issues. Today it's consistently crashing before I can hit stage 3.

jovial inlet
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@magic musk two things

  1. please drop your error.log here, same folder as the crash.dmp
  2. please make a note of the crash code of said blue screen, it helps us narrow down the issue
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and also, check the pins for a lot of common solutions, those may fix stuff

magic musk
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Checked pins, it might be an overclocking issue. I need to check that.

magic musk
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I didn’t need to wait long. This time I now have whea_uncorrectable_error on this blue screen. No hexadecimal codes.

jovial inlet
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whea generally points to drivers not working correctly

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please try this

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and if this doesnt fix it, un- and reinstall gpu drivers as well

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be sure to turn off experimental updates too, only take verified

magic musk
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I got past stage 3 without a crash finally, tabbed into discord to check this and it crashed again LOL

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I'll give that a shot.

jovial inlet
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bruhtonium

magic musk
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Tried both solutions. Unity still crashed after redownloading c++ and I just got a machine check exception blue screen. I’ll provide the error files for that crash once I’m back on.

jovial inlet
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it seems your AVX instructions arent enabled or supported, at least what google tells me

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@magic musk also, let me ask, have you dabbled in manual modding in the past?

magic musk
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Just did that, I'll try again

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Never, actually

jovial inlet
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okay, that rules that out

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it may also be that your machine does not support avx but that would not make sense

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im just gonna assume your machine is not from the stone age

magic musk
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Nope, not that old lol

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I just upgraded it about a year ago. Could use a new gpu whenever they're not so expensive

jovial inlet
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i believe AVX is tied to CPU

magic musk
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I've got an i7-9700K so that should be fine. I'll let you know if this run crashes :p

jovial inlet
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at least its a unique crash code, that gives us something

magic musk
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Well, no blue screen this time, but the entire machine is frozen

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So, progress? Progress.

jovial inlet
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okay so question actually

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have you tried verifying game files?

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and if yes, try re-installing?

magic musk
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I did before I came here. It repaired three. Already tried reinstalling too unfortunately

jovial inlet
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well crap

jovial inlet
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i believe its either a driver functioning incorrectly (not C++) or that windows has a loose file somewhere

steady topaz
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@magic muskAny more error files you got? Drop it here, ping me @steady topaz

magic musk
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Here are the 5 crash reports I have for yesterday and today:

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@steady topaz Sorry for the spam. There are all of the crash files I have. I also had two machine check exception and one whea uncorrectable error blue screen.

steady topaz
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@magic musk@jovial inlet
Nothing specific in those logs. Cant say for sure.
Could be ram damage. Errors are always data read in roughly the same conditions.
Run memtests.
Cpu rated for 1600-2666 MHz check that xmp isn't pushing its mem controller to limits, try to run with disabled xmp.
Check if crashes happen on single ram card, swap them around.

magic musk
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Ok, I'll run ram tests in a sec. Can you clarify "Cpu rated for 1600-2666 MHz check that xmp isn't pushing its mem controller to limits"? I'm not sure I understand what that means.

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@steady topaz

steady topaz
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@magic musk memory could be faster than 2666 and XMP is built in feature that overclocks ram cards to get more performance. Sometimes mem controller of cpu cant handle or at least cant handle it for long the load and skips a bit here and there. It could load wrong data on request or dont find stored data at all.
You can turn XMP to disabled in your bios.

Given that the problem started to occur suddenly and recently, there were no weird software installs or major driver/OS updates this might be hardware failure. That doesn't mean there are, im just guessing.

magic musk
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Gotcha, I understand. I'll disable XMP first and then swap out ram. Thank you :)

quiet stratus
hot slate
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@quiet stratus try window_mode FullscreenExclusive; in dev console(ctrl+alt+`) or in the games config.cfg or autoexec.cfg

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i just tested it with a 4:3 resolution on a 16:9 monitor and it worked

hot slate
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it would look like this in the config.cfg, or doing the commands individually in dev console would work too. the resolution part is HorizontalxVerticalxRefreshRate

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devs should really make FullscreenExclusive an option ingame, but it only works from dev console or config

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for some reason

quiet stratus
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ur such a fuckcikng beast actually

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tytytytyty

magic musk
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So during the troubleshooting process I turned off my CPU's overclock, which didn't fix the issue. I ran tests on my ram and memory and didn't find anything. I was about to give up. I turned my CPU's overclock back on.... and now it's not crashing. I will take this fragile peace for now. Thank you both for your suggestions and help, I really appreciate it. I'll post again if/when I get more crashes.
@jovial inlet @steady topaz

leaden whale
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Yo peeps. Just a heads up I turned off DOCP and set the frequency manually to my rams speed (3600) and I'm not getting the unity crash anymore. Might be useful for other peeps to try that aswell

jovial inlet
leaden whale
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Yes and no in a sense

jovial inlet
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please elaborate a bit then

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i generally tell people to turn off overclock if they have it, because if you can turn it on you should know how to turn it off

leaden whale
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Because my rams default speed should be 3600mhz. Docp enables that it be used to its max capacity. But docp (from my understanding) tried to match your ram speed with your cpu speed which in turn causes issues especially if your cpu has a higher speed(the bios told me the cpu speed was around 3800 mhz).

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Hope that made sense xD

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So I just set my rams frequency manually to 3600mhz

jovial inlet
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ah i see

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so its a sync overclock of sorts

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thank you, we will definitely keep this in mind

leaden whale
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No worries πŸ˜‡

leaden whale
jovial inlet
#

thanks for sharing solutions king πŸ‘

leaden whale
#

πŸ˜‡

steady topaz
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Weird thing is... Your cpu should match ram clock speeds automatically. The problem comes under load. Mem controller should compensate for errors, should fix random bitswaps, compare data and make adjustments on the go. But under load it does not catch it up and failes completely.
Why, how exactly.. who knows.
But that's what ppl say about nature of those crashes and similar to them.
In short if memory isn't loaded much and controller have no problem with it nothing bad happens.

Cpu acting up, throttling up and down, unstable power supply, damaged ram, not getting along two ram cards, all those increase the chance of random game crash.
You can't really tell what happened. We had lots of ppl with OK mem tests who had crashes consistently, but had no issue on other ram cards after down/upgrade. Same thing with almost identical hardware, someone have issue in every part of the game and someone never had a crash. I myself had just two crashes from the very beginning of the game ea release, and both of them were due to mods.
But my friend had about 10 crashes, he's playing with me only, not even singleplayer runs. And he have much newer pc, my old ddr3 and i7-4790k have better stability, even though im the usual host and the load on my hardware is higher than his.

agile jolt
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I am having a problem the game just crashes

jovial inlet
agile jolt
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but mine is crashing in the middle of a run

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and it dont even appear the window of the crash

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the game just crashes

jovial inlet
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read it anyway

agile jolt
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ok ty

jovial inlet
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that just means we have no crash reports

inland galleon
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I need some help. Been trying to play the game with my friend after taking a break from it. I was able to play the game before just fine no problems, but recently I open the game and when I join his lobby I get this screen... Anyone got some insight as to what the issue is?

inland galleon
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thank you. I'll look at this in a bit.

hollow garnet
#

I need some bit of assistance of modding ror2 and one of you guys know where to put a manifest.json file is?

hollow garnet
slate oasis
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so i have a 3440x1440p monitor, but i play at 2560x1080(because frames), and i've noticed that the aspect ratio isn't right. There are very tiny black bars at the sides

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if i select 3440x1440 it's correct

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idk how this is happening

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any ideas?

night swan
magic musk
steady topaz
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@night swanrun from safe mode, see if presistent, if not - run cureit from drweb. Use safe mode with networking drivers mode for that.
This odd behaviour might be a result of a worm attack.

solar compass
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How do I fix the mouse lag on main menu and in game? I've tried everything

Disabling vjoy
lowering resolution
Changing all settings to lowest
Overriding high DPI options in properties and running as admin

jovial inlet
solar compass
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uninstalled

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thanks

jovial inlet
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also, is it only in the main menu or the entire game?

solar compass
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entire game

jovial inlet
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and you are sure its not the usb port or the mouse itself?

solar compass
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yeah it only happens in ror 2 :(

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what would be the fix for the menu only situation?

jovial inlet
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nothing in particular

steady topaz
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@solar compassare you sure your game running at 60fps consistently?
Check the fps counter with steam overlay, check if game lags only when you move the mouse or pan the camera.

Solution to the mouse issue would be lowering the polling rate. If you able to install software for it - do so.
Example. Report rate set for 1000Hz - that's max for this particular mouse, set by its software, but its possible to set much more for the mouse driver and that's causing stuttering and fps drops ingame.

exotic agate
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The game opens a text file whenever I launch, and I have no idea why

covert hearth
quick ice
covert hearth
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closed the game and reopened, tried reopening everything i did in the same order, reset all settings i could, torn down the firewall, removed herobrine, did everything i could think off and still nothing

pearl wedge
#

Hello, I have been trying to play with some friends recently on Steam. I have been able to easily in the past, however now that I have tried to play again I am unable to host or join a game. Whenever I host, everyone who joins gets a black screen and is booted back to the main menu and it is the same for me vice versa. They are all able to play with each other without any issue. Any advice would be appreciated.

thorn rose
#

hey i've been having a bit of an issue while trying to run this game with friends lately,
The game constantly crashes in the middle of games. I've set every Setting to the Lowest Possible setting they can be and even tried lowering resolution to remedy this.
It always pops up a Unity Loading bar just before it crashes....
I can send my PC Specs if it helps

jovial inlet
thorn rose
jovial inlet
#

then try this

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if this doesnt work either, read second pin

dusty robin
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#ror2-tech-support need help with my mods, been able to get to 75% or 100% but can never actually play the game, it just freezes completely

jagged creek
#

why do i get this when trying loading ror2 up ?

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it says its already running?

simple finch
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hey, any consistent fixes for error e6e9ca02b32a?

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wait

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nvm

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hey, so the fixes didnt work

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funky stuff threads 17812 and 25980,

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there are those "attempt to access invalid address" lines all over the place, but there are a ton at those two spots

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Oh

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And the game crashes from startup

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And while playing

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It just started crashing from startup, but before crashed while playing

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and the dump

edgy plover
#

Anyone have any idea what's going on here?

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trying to join a multiplayer lobby

simple finch
#

ohj

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i nicked some old drivers off of some previous attempted fix

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and it launches now

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so uh cool ig

simple finch
#

anyone know the most recent nvidia driver that is confirmed working?

zealous hill
#

cursor doesnt disappear when the game is open, how do i fix this without closing the game?

simple finch
#

try unchecking and rechecking the "fullscreen" box

jovial inlet
edgy plover
#

Oh yeah, I found that earlier, should have said something

#

thank you though

jovial inlet
#

did it make stuff clear?

edgy plover
#

Yeah, the hosts VPN was causing it

simple finch
#

Verified*

jovial inlet
#

some gpu drivers let you install updates not verified by windows

#

they are community tested, sure, but there is a chance your machine doesnt take kindly to it

simple finch
#

I have experimental updates off

#

I just got the new verified ones and it cocked it all up

#

Eh whatever

#

I play ass old games most of the time anyways lmao

simple finch
#

just not on startup anymore

#

notably this is different though

#

i dont have sonic 3 studio, but i do have a sonic sound card

#

and consecutive

#

actually

#

it seems to be those three

#

and the nvwg seems to be linked to startup crashes

jovial inlet
#

do you have something other than realtek?

simple finch
#

i see

jovial inlet
#

stuff like sonic studio causes this

simple finch
#

i was playin on my external headphones

#

actually

#

i dont think i was

#

i think i was listenin to smtn on my phone

#

im playin with my headphones connected rn so ill see if it crashes

#

Kinda hope it doenst im on a bit of a god run rn

#

outta stage obe

rare comet
#

my game just crashes when i try to open it

#

pls help

steady topaz
#

@ItzSpork#8887 you see the error window? If so check pins, if not restart steam client

prime reef
#

what, so we have to port forward to fix this?

#

that's really annoying, I liked the ror2 multiplayer for the sole fact that you don't have to port forward

#

and now you're telling me we have to port forward again

#

also, why is it happening when I'm the only person in the lobby?

steady topaz
#

@prime reef

  1. its the best way to enable lots of people to play together without spending huge amount of budget on dedicated servers.
  2. there are free dedicated servers for everyone to play on
  3. its not the game fault for you (and your friends) to not be able to connect together without forwarding ports. Most ISP do that automatically on theyr side, no one but ISP can change that. Blame them for providing bad service.
  4. its necessary to have open and reachable node for host to be able to send and recive data from clients. That's impossible if data gets lost on your or yours isp network side. (ports are for pointing the data to the correct pc)

All the workarounds are present in those links above. They do work and they do not require you to set ports.

why is it happening when I'm the only person in the lobby?
What would that even mean? Are you hosting and cant see yourself in your own lobby?

prime reef
steady topaz
#

@prime reef get a pic of that happening, its shouldn't be

fair raven
#

if i get a new PC, and i log into steam on the new PC and get ROR2 will i still have all my achievements and data unlocked or will i have to do everything all over again

low quiver
#

*assuming you are using the account

covert hearth
#

why does it accept the steam connection only to immidiatly reject it??

steady topaz
#

@covert hearth steam api is used to find and initiate the p2p connection which is failed to send/recive data. Connection with steam terminated for the lack of response. Connection with player wasn't established at all.

Try to forward 7777 port, use Upnp.
If didn't help try lan emulated network. Radmin VPN does the job well.

covert hearth
#

we used zero tier to emulate a LAN

burnt rampart
#

i recently bought a new asus motherboard and all of the sudden i always get crash messages while playing ror2

#

for reference this has never happened on my old motherboard

jovial inlet
burnt rampart
#

during gameplay

jovial inlet
#

but regardless, please send your error.log

burnt rampart
#

how can i find the error.log?

jovial inlet
#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as the crash.dmp

#

ill have a look at it in about an hour

burnt rampart
jovial inlet
# burnt rampart

its the error code that practically tells us nothing. please check the second pin for general solutions first

burnt rampart
#

and unfortunately none of them worked

jovial inlet
#

then it may be a ram issue

#

try re-seating your ram

burnt rampart
#

yeah i saw a reddit post

#

saying that swiching the ram slots worked for them

#

but it still didnt work for me

#

thats why im asking for help here because idk what else to try

jovial inlet
#

im gonna assume you have verified your files as well?

burnt rampart
#

yuep

jovial inlet
#

no overclock or anything?

burnt rampart
#

stock asus motherboard

#

settings

#

ill double check right now just to make sure

#

default motherboard settings no overclock on anything

#

the screen normally freezes but i can still hear the audio of whats going on before the crash prompt appears

#

so maybe i have to buy new ram?

jovial inlet
#

@burnt rampart i find that rather unlikely

#

also sorry for the lil delay, had to reinstall my gpu drivers cus windows moment

#

the thing about the d3d11 error code is that basically tells us nothing, so i cant pinpoint the exact issue

burnt rampart
#

i see

#

ill do tests relating to my ram

#

and see if theyre the cause of it

jovial inlet
#

that would be appreciated

#

and please keep us updated

#

whether it gets fixed or not, any info is welcome

burnt rampart
#

will do

jovial inlet
#

<@&559786374228738069> funny thing

#

guess i was late, oop

burnt rampart
#

one of my ram sticks got the usual unity crash message when it crashed

#

and the other one just made the game instantly crash

#

albeit it lasted like 15 minutes before it crashed

#

while the first one was within the first stage

jovial inlet
#

that does sound like a ram issue then

pine wave
#

Hi me and my friend on Xbox have been trying to play RoR2 for the past 3 days but every time we try to join it keeps disconnecting us

#

I’ve been trying to find a fix for this but every fix online is for PC

#

<@&559786374228738069>

olive peak
#

@pine wave we're not tech support, we're the police

pine wave
#

Is there anywhere I can go for help

olive peak
#

Here

jovial inlet
wide dagger
#

<@&559786374228738069> hey, my profile got corrupted when i started up the game, and i don't know how to get it back, any fix for this?

velvet comet
#

We're not tech support

#

we literally said this

#

4 messages above

wide dagger
#

oh

#

then who do i ping for text support?

#

tech*

velvet comet
#

No one, you post in here and waitie

#

or you use the search function to see if anyone has had a similar issue

steady topaz
#

@pine wave Try to forward or open those ports in your routers:
Risk of Rain 2 - Xbox One
TCP: 3074
UDP: 88, 500, 3074, 3544, 4500

#

@wide dagger save is stored with all the keymappings, progression and some stats in your profile. Disable steam cloud for the game.
Run a search for your profile name or navigate your steam userdata folders from your account numbers to the game id numbers and so on till you find the profile. Cut it to your desktop, make a new profile in the game with the exact same name, close the game and copy all content of previously saved on desctop profile with ctrl+a, ctrl+c. Don't save the changes and open your new profile, replace contents with your clipboard by pressing ctrl+a, ctrl+v. Press shift+s or save the file with no changes to its coding or format.
If contents were not altered by you before this should work.
Enable the steam cloud and replace saved data with a newer save (by time).
If you edited your profile.. suffer the consequences of not doing backups and manually, entry by entry copy and paste unlocks to the new profile just like written above, but without ctrl+a part.
Or use a save editor and recreate the state of your progress with a second profile. Ask Google for the editor, I didn't use it before.
Keep backups! GL!

jovial inlet
#

so uhh, feel free to people

charred cradle
#

me and a friend are trying to play multiplayer modded but we have an incompatible mod named "idk.ca;2.0.0"? was hoping if anyone's encountered this before what mod this was at least. We both have the same mods

sleek drum
#

hey, does anyone know if theres an option to no clip in the game? I'm trying to get some cinematic shots for a video and can't get the console commands to work

simple finch
#

does g-sync affect performance in this game?

indigo forge
#

Hey guys, I just started playing ror2 recently, but despite having a decent setup, my fps is garbage (around 15) just on the main menu. Any advice?

#

If I turn everything down to the lowest settings, this pushes fps count to about 17 in main menu, maybe 55-60 for first two stages.
My resource monitor also says that only ~40% of cpu and gpu are used at any time while running ror2. Not sure if that's normal

#

For anyone that needs specs: win10, i7-8700k @~4.7GHz, RX 580 8GB, 32gb RAM, a bunch of SSDs, sufficient PSU

velvet comet
#

since the 8700K has integrated graphics, it could be using that by accident

indigo forge
#

How can you force dedicated graphics?

jovial inlet
#

plug your hdmi cable into your gpu

#

and ensure your drivers are running

#

otherwise, you can select output in the Bios i believe

indigo forge
indigo forge
#

Also, managed to reach Commencement. I'm walking around without anything spawned. When I go up the stairs to the main area, fps drops from ~45 to 15

hybrid mountain
#

whenever im playing modded and play with one too many mods, my logbook just doesnt work

#

is there any fix

amber flame
#

my game keeps looking like this what do i do

#

it also wont let me ready up now switch characters when im trying to play with a friend

#

pretty sure r2modman bricked my game but dont know how to fix it

steady topaz
#

If your friend uses VPN or PROXY services - try the game without it.

jovial inlet
#

because base output is always motherboard

#

anyway, make sure windows doesnt have powersaving enabled

#

in addition, vsync should be turned off

#

also, the game can only use 1 core so if your setup is multicore based that may be it

chilly basin
#

If you take a look in the BepInEx console you can probably work out what’s causing it

knotty cipher
#

i tried installing mods but it says this when i run the game

#

the game loads but there is another ror2 tab that is the console and i cant start a run*

knotty cipher
#

nevermind

#

fixed it on my own

lone maple
#

was this supposed to happen

#

I fall and can''t see

jovial inlet
#

we dont do discord support here

#

im sure the discord forums have your answer

burnt cape
#

Is it common for players in a private lobby to get booted mid game? I can't seem to get past stages 1-3 with my friend without one of us getting disconnected.

hard sonnet
#

No

#

It's not

jovial inlet
#

check this for some general tips for connection

burnt cape
#

I appreciate you

stable cairn
#

when my friend calls me, I can't play with him, he gets bugged like this; can anybody help me ?

quick ice
stable cairn
#

my game is from family sharing, have any problem ?

amber flame
steady topaz
#

@amber flame This is not a channel for modded game issues, that screen you got is typical for when client tries to connect to host and its successful initialisation, but actual connection is failed.

However, this screen is also typical for when you have outdated mod installed that isn't supported by current BepInExPack.
You need to uninstall all the mods you got. If you previously had manually installed mods and then decided to use modman then there is leftover files that break the mods applied by modman.
Easiest way to fix that would be uninstalling the game with steam and then manually deleting everything in game folder C:\Program Files (x86)\Steam\steamapps\common\Risk of Rain 2
Saves are stored in userdata of steam and wont be affected, only gfx settings would be.
Steam cant detect mods and doing files check or uninstalling the game wont touch the modfiles.
From now on use only modman, it ensures this wont happen again.

cedar flame
#

hello there, and sorry if u wonΒ΄t understand me,or i messed up with channel.(my knowledges of english is kinda weird,im from kazakhstan,be patient pls).i've got a massive troubles with my internet speed,its always about 5mbps,and i literally can't play with my friend.we're always lagging and sometimes we've got no chances to pick up items or activate q item.i've tried a lots of things like setting up dedicated server,forwarding ports,and more,but i still have no way to normally play multiplayer.what should i do?(have no intention to hear things like "just boost internet speed")

jovial inlet
#

the game runs on p2p connection

#

the best you can try is playing on a dedicated server hosted by someone else

steady topaz
#

@cedar flameНапиши ΠΌΠ½Π΅ Π² Π»ΠΈΡ‡ΠΊΡƒ. ΠŸΠΎΠ΄Ρ€ΠΎΠ±Π½ΠΎ опиши с ΠΊΠ°ΠΊΠΎΠ³ΠΎ ΠΈΠ½Ρ‚Π΅Ρ€Π½Π΅Ρ‚Π° ΠΈ ΠΊΠ°ΠΊ ΠΊΠΎΠ½Π½Π΅ΠΊΡ‚ΠΈΡ‚Π΅ΡΡŒ.

brisk tinsel
#

Good evening, I just bought the game but I can't play it, I can't navigate the menus and the game marks me "[no gamepad binding]" when no controller is currently connected to my computer. can you help me?

plush treeBOT
#

@brisk tinsel, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

brisk tinsel
#

y

plush treeBOT
#

@brisk tinsel,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
brisk tinsel
#

I just uninstalled vjoy but the problem was not solved

quick ice
#

chances are, uninstalling it may not have disabled it as an option (which leads to no keybinds), so check if theres something in the human interface devices that seems out of place and disable it

brisk tinsel
#

I don't see anything suspicious

quick ice
#

i dont know french πŸ˜… what is the top one in that list?

#

that looks like a game controller thing, isnt it?

brisk tinsel
#

HMI domain controller

#

I do not have a controller with this mention, but I will deactivate the driver and try.

quick ice
#

it would be worth a shot - give it a try and see what happens :o

#

chances are it's trying to read a controller and is not getting anything, hence the lack of keybinds

brisk tinsel
#

disabling restarted my computer.
I restarted the game, although I can't navigate the menus with the keyboard, I can with the mouse cursor which was not displayed previously. I will launch a game and see if the keyboard keys respond in games

#

it works in games, thank you very much for the help

#

😘

quick ice
#

awesome!! :D have a good one!

brisk tinsel
#

thanks

jovial inlet
#

vjoy is known to still cause wackies when just disabled, uninstalling it completely fixes mostly every problem with it

shell mortar
#

I tryed installing mods through r2Modman, when I tryed to launch the game through Modman the game menu sounds play but only showing the minimize, fullscreen and exit program buttons that show in the top right on windowed mode then when I alt+enter its a black screen while playing game sounds still. Can anyone help with this?

maiden mortar
#

i am unable to enter the null portal without it freezing on a black screen and then not working i want to get it working so i can do the challenges.

shell mortar
#

I ended up figuring it out had to change launch options under steam to -window-mode exclusive then it started working again, thanks

orchid flame
#

Hey guys I'm having FPS problems

#

I have recently upgraded my gpu to a rx 6600xt and my fps is avg 10 (the graphics settings do not change the avg)

steady topaz
#

@orchid flame uninstall gpu drivers with ddu and install new ones, make sure they arent experimental.
Check that game runs off your dedicated gpu, open up the output log, the device used stated there in onee of first lines, hard to miss. See the log location in pins.

orchid flame
#

How do I access the output log

steady topaz
#

@orchid flame its a txt. Anything that reads text

orchid flame
#

Thankyou my guy

novel jewel
#

I can't hit

jovial inlet
#

and it doesnt get closer?

novel jewel
#

yes

#

I given up

jovial inlet
#

if you run away it should eventually chase you

#

or hide behind the pillars

novel jewel
#

I try more than 50 times

#

i have deleted the game

jovial inlet
#

dang ok

#

its a valid bug tho

novel jewel
#

so sad

#

because that is my first challenge the boss in hand mod

#

*hard

plucky rose
#

Is it normal for the game to start lagging at like stages 20+? Usually only during teleporter events when it gets really hectic. I’m running max settings admittedly but I have a pretty good PC, worried my hardware is underperforming

jovial inlet
#

game is cpu heavy and it has to do a lot of calculating

plucky rose
#

Yeah I figured, makes sense

#

Oh and thanks for the reply!

hard sonnet
#

I have to have settings turned all the way down

plucky rose
#

Well I paid a lot for it so it better be good lol

steady topaz
#

@plucky rose corpse cleanup and effect culling help greatly.
Stuff that pretty much gpu domain does little to nothing, shadows for example won't slow down the game as much as effects or projectiles.

#

The most lag comes from chainproc of the items and numbers of enemys/allyes.

maiden mortar
#

how do i do that again lmao im dumb

jovial inlet
#

right click on the game via steam and click properties

#

if it doesnt work, start steam as admin

maiden mortar
#

right

#

thanks again for dealing with my stupidity lmao

jovial inlet
#

np np

maiden mortar
jovial inlet
#

if a specific part of the game crashes its often a file or two missing

#

so it should work now

#

check if it crashes, and if so, please post here again

maiden mortar
#

alright it seems to be lagging now though for no reason at all. . . i have no idea why

#

this game just hates me

jovial inlet
#

some settings may have reset

#

be sure to check that

maiden mortar
#

nope everything is as it always was

jovial inlet
#

wack

maiden mortar
#

yea the game is weird for me

#

the sound likes to cut out at times too like when i activate a teleporter

jovial inlet
#

maybe restarting fixes it?

#

restarting your pc is like slapping the tv remote

#

Β―\_(ツ)_/Β―

maiden mortar
#

i could but i doubt it will work i think this game just hates me honestly

#

and it just crashed

#

yaknow what maybe i should restart before this starts to get on my nerves

jovial inlet
#

or does it just instantly close

#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as the crash.dmp

#

if you have one, please put it here and ill have a look tomorrow, gonna sleep now

maiden mortar
#

alright

#

i think its good now but ill send it when i can

#

also the crash was in prismatic trial

sonic stream
#

Hello there, I've been playing lately and I noticed that if I start playing RoR2 after my computer has been running for more than half an hour, the game runs @ 300 fps until I go into the menu to start a game and then the FPS tanks to no more than 20 and it never comes back, even if I go back to the title screen. I've deleted the game and verified steam files and its still not working properly

sonic stream
#

It's off, first thing I checked

jovial inlet
#

in your driver too?

sonic stream
#

I have it disabled in catalyst for RoR2

jovial inlet
#

catalyst?

#

are you using a secondary gpu driver?

sonic stream
#

sorry radeon software

steady topaz
#

@sonic stream open the output.log with notepad and check that game uses dedicated gpu.
C:\Users<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

sonic stream
sonic stream
#

it looks like its using the dedicated gfx card but I'm not 100% sure

indigo forge
# jovial inlet because base output is always motherboard

An update for you and anyone interested: I wiped my drivers with DDU, then no signal from the gpu. Then swapped pci-e slots and the gpu came back. After updating the drivers, a test through a few different games resulted in boosted fps with higher graphical settings. For RoR2, this basically doubled, maybe tripled my fps
Basically a hardware problem, not RoR2

undone bobcat
#

hey whenever im in the main menu my game makes my gpu heat to like 95 c, but in game im getting 60c. does anyone know how to fix this?

#

weird thing is limiting my frames solves the issue completely, but it claims to only be running at 144, which works totally fine in game

sonic stream
#

I'm still having trouble with the frame issues, I can repeat it by restarting my computer, works fine, wait about 30-40 minutes, start it up again, and get stuck @ 20 fps once I get to char select.

jovial inlet
jovial inlet
#

if its the cpu, then there isnt too much to be done, lower some settings i guess

sonic stream
#

I'm not exactly sure what it could be, both my GPU/CPU are overkill, on top of when I load it up after restarting my computer I get over 200 fps but when I start playing after the computer has been running it just goes down to 20fps

jovial inlet
#

and you are sure nothing external is running or bottlenecking something?

#

task manager provides info on both programs and temps so please reproduce your issue and then check task manager

sonic stream
#

gpu is holding steady @59c and 65% util cpu holding @ 50% util

#

trying to force the issue, one sec

#

got it

#

CPU @ 4% util and GPU holding @ 20% util/55c(fans shut off there)

#

can be forced by loading up FF14 or RoR2 for a while and then loading up RoR2 after shutting it off

#

havent tried any other game

jovial inlet
#

may be a hardware issue

#

ensure your fans are properly connected and working

sonic stream
#

Not completely sure if it's hardware, 14 works at full frame rate and the fans should be shutting off when they get around 55 degrees for noise reasons

#

RoR2 is just not using my CPU/GPU when the issue pops up

jovial inlet
#

why would you want fans to shut off when the machine is getting hotter?

sonic stream
#

they shut off when they have nothing to do

#

and kick on as soon as they go above 56 degrees

#

regardless, the fact that they arent turning on means that RoR is neither using my CPU or my GPU

jovial inlet
#

well then, thats super odd

marble wing
#

Quick question what would be the recommended specs for ror2

steady topaz
#

@marble wing check steam page.
Note game cpu and ram hungry

#

Gpu could be quite old

final zodiac
#

anyone else have super fps lag? it feels like im on like stage 20 lol (5-20 fps)(PC)

ebon bronze
#

I dont know if this is the place to ask but some of the mods I try to run dont run while others run just fine

maiden mortar
#

so i tried to go into the void once again and it crashed after a bit of loading

#

also cannot find the path to the folder i need to get the crash logs from

weak valley
#

how do me risk of rain 1 online co-op

steady topaz
#

@jovial inlet you know i mentioned several times that somtimes ISP are shitty bastards that lie to customers?
Just as a proof, here, look. My mobile isp (pc internet too) blocks, slows down its competitor website so you couldn't swap to them online.

jovial inlet
#

wow

steady topaz
#

I had 5gb mobile and 100Mbps on pc two accounts and they raised cost to the point where competitir offers 500Mbps pc, 50Gb mobile, online cinema subscribtion, ip tv console with 300channels and GFN subscription for.. less the cost.
What a bastards they are.

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

same folder as the crash.dmp

jovial inlet
jovial inlet
#

if that doesnt work, check your pc temps via task manager

maiden mortar
jovial inlet
maiden mortar
#

at some point i get to a point where a part of the file path doesn't show up

#

appdata specifically

steady topaz
#

@maiden mortar its a hiďden folder. Press winkey + r and type in appdata in a little window that should show up, it will take you to appdata folder.
Or you can just copy the full path and use it as a link inside your navigation string in files explorer.
Also you can change general settings of folders to show hidden files, but that's unnecessary at this point.
Note that if game crashed it creates both output logs and error logs, also crash dumps, but we have no tool to read it properly here. Drop output log together with its error log.

maiden mortar
#

and i don't see a crashes folder. . .

steady topaz
#

@maiden mortar get back to the previous message with links and very carefully reread it. There are two different place where log could be found.

#

Pay attention to local and localLow folders in paths

#

@me, when you get the logs., Going sleep

maiden mortar
#

@steady topaz

#

also thanks for helping me

steady topaz
#

@maiden mortar this one somewhat different to what usually happens in the logs. It seems your game gradually lost some data and went looking for it hundreds of times before finally giving up.
Mem adres is also weird, that could indicate ram issue.
Can't say anything specific, there is no clue apart from read errors.
Check your ram under load in memtests.
Try reseating ram cards and running the game with only one card. Disable XMP.
Due to previous issue with missing game files check also if your E drive is healthy, try having your game in c drive. Make another steam lib in c: just for the game and redownload it, dont copy from e:
There wereno issue tied to rx gpu, but that wouldn't be bad to uninstall drivers with ddu and installing the new ones, due to game losing track of textures and surface shaders.

maiden mortar
#

how do i reset ram cards cus i am dum

steady topaz
#

Re seat. Unlock two levers and gently pull from one corner a bit, then from other corner and so on untill you pull it out.
Same with the other ram card and then swap then place the one that was further from cpu into the closest port, dont place another one, try the game with only one.

#

@maiden mortar btw, watch tutorials before going int your pc guts. Electro static discharge could kill electronics. Everything you do inside you do at your own risk so be prepared and know what you're doing beforehand.

maiden mortar
#

i don't have time for this sigh

#

well i do im just tired of games hating me

steady topaz
#

@maiden mortar no other issue with different games?

maiden mortar
#

No there is not a single interaction with Amy other game

mild quarry
#

Hi. I wanted to get some help. I am on PC. When ever I open the game, it starts to load but only makes it to 73%. It leaves me with a black screen with a little dinosaur looking thing and "73%." Does anyone know how to fix this?

I just got the game, and I haven't been able to play it, because it does this every time that I open it. (Also, I am playing on steam.)

steady topaz
#

@mild quarry get a role to post foles and pics #role-assignment
Drop here your output.log from appdata folder. See location link below.

#

C:\Users<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

mild quarry
#

What do I do to get a role? (I am not too familiar with how to do that.)

steady topaz
#

@me when you drop the log here and while im going thru it run a files integrity check with steam.

mild quarry
#

@steady topaz I dropped the output log

steady topaz
#

@mild quarry im on it. Looks like missing scripts

#

Ah, there they are

steady topaz
#

@mild quarry assume it working now. Gotta go

mild quarry
#

the game actually started, so I assume it is fixed. Thank you.

sharp brook
#

So what do I do if I'm playing with someone and completing the same tasks but only one of us is getting the character unlocks?

jovial inlet
fathom pendant
#

game ran without problems for weeks... now crashes after few minutes... (windows 11 version 22000.469) anyone else?

spice compass
#

So, not a tech problem anymore, just a potential help for others.
I reinstalled Windows during Christmas holidays and shortly after the holidays ended I suddenly noticed some really bad performance in Risk of Rain 2. Like, 20FPS max in the main menu bad.
Was about to post here for help, did everything I thought could help in the slightest, nothing. Read through the pinned messages here once more before asking, but this time readying the crash-help as well.
Turns out, Citrix isn't just causing potential crashes, it tanks PFS as well. After deinstalling it, I'm now back to 144FPS cap instead of 20FPS already in the main menu

Thus, just as a heads up: Citrix also causes pretty hefty performance issues, not just potential crashes.

sharp brook
jovial inlet
unreal citrus
#

Having an issue playing with a friend, when he tries to join my game he gets sent back to the main menu and same for when I try and join his

jovial inlet
#

because at least to my knowledge, any character besides REX/Arti are not host-specific and so long as you aren't dead when they are supposed to unlock, they should be unlocked for everyone that was alive

jovial inlet
sharp brook
jovial inlet
sharp brook
jovial inlet
#

and in singleplayer?

fathom pendant
jovial inlet
#

no, thats not of use to me

#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

its in the same folder as the crash.dmp

fathom pendant
#

i have no crashes folder

#

output_log is the file above

jovial inlet
#

so the ror2 logo did not show up when the game crashed?

fathom pendant
jovial inlet
#

i cannot read the .dmp files

#

the error.log is my only good tool for trying to understand crashes

#

did you check here?

fathom pendant
jovial inlet
#

ah, thank you

fathom pendant
#

found it πŸ˜‰

jovial inlet
#

well okay, the solution is right here in front of us

#

something sound driver is messing with the game

#

did you install sonic studio or an audio driver thats not realtek by chance?

fathom pendant
#

pff... only by accident...

#

i will uninstal

jovial inlet
#

then that should fix it

fathom pendant
#

ok thanks a lot! πŸ‘

jovial inlet
#

sonic studio is known for crashing the game

#

no problem, glad to be of service

fathom pendant
#

okok i don't need id... i think πŸ˜„

#

*it

jovial inlet
#

you really dont unless you make music or something maybe

#

realtek may be the simplest but thats the thing, it actually works

#

and its universal, so πŸ‘

fathom pendant
#

πŸ‘

pulsar island
#

i get tons of lag when playing multiplayer no matter where people are,

maiden mortar
#

i don't understand no matter what i do the void just never works

#

i feel like it was just straight up deleted from my game

#

nothing i do works and its just making me very angry

pulsar island
#

hello?

maiden mortar
#

they don't answer right away so you gotta wait /:

pulsar island
#

ah ok

pulsar island
#

or put down a turret

maiden mortar
#

well i keep trying to enter the void but i get a black screen and hear the bazaars music and after a while it just crashes

pulsar island
#

i updated my driver lag is gone :D

maiden mortar
#

nice

jovial inlet
#

its useful for us to note these things

jovial inlet
#

unless you havent tried replacing your visual C++ installations

#

but i dont remember if i recommended that yet

pulsar island
jovial inlet
#

@maiden mortar if i already recommended this, please contact gearbox via the link Pyro (old moderator) shared in the pins

#

the email Hopoo shared is no longer in use for tech support as far as i know, so please do not use that one

maiden mortar
#

if i uninstall it will i lose all progress on my mod for a game im working on? i need it so like i can't uninstall it if im gonna lose my progress

jovial inlet
#

oh thats a good question

#

maybe make a backup to a usb stick

#

i believe visual C++ itself is just a driver

#

but im honestly not quite sure, maybe google this before you try

#

if you dont want to try this (yet), then just feel free to contact gearbox anyway

maiden mortar
#

ah wait nevermind sorry heh

#

different program but ill see what i can do

maiden mortar
#

there i did the thing with the c++ stuff so it might work now i hope

#

i opened the game and it did something different so i guess thats good? it took a bit longer to load something

maiden mortar
#

crashed again so im gonna reinstall the game

#

ok so now its only one file

maiden mortar
#

it works now!

#

thanks to all of you who helped me heh

#

i fixed it by uninstalling the game and reinstalling it

jovial inlet
#

dang well, glad its fixed lol

maiden mortar
#

yea but thanks for the help anyway i appreciate it

raw tide
#

how to remove ping issues?

#

someone please help

jovial inlet
craggy ferry
#

so, I recently had to switch from my xbox360 controller to a ps4 controller, and it works for the most part, but turning the camera to the left is sometimes weirdly sluggish

#

any idea what might be causing this?

craggy ferry
#

update: the issue seems to have mostly been fixed after disconnecting and reconnecting the ps4 controller

olive frigate
#

Any reason why RoR2 would go from 160+ FPS to below 54 in a week?

night spoke
#

May i ask how i can transfer my data i forgot to clouds sync only toggled it in now

#

Tried to reinstall didnt work

jovial inlet
#

if not, then you can edit all the stuff back in the save file itself
if you do, simply verifying files should bring it back

night spoke
#

Yeah i still have the pc that had my old save

#

So i just verify files there or on the new pc ?

jovial inlet
#

turn on cloud save, close and re-open steam on your new device and verify files

#

that should bring it over properly

#

if it doesnt work, feel free to @ me and ill help you transfer it over (might take me a bit to respond tho, got some stuff to do)

night spoke
#

Oh sure

midnight burrow
#

any fps tweaks for ror2?

jovial inlet
midnight burrow
#

That like common sense

gray folio
#

the game crashes my pc in area 3

jovial inlet
valid lagoon
#

Has there been any cases of players crashing around the 3-4 stage due to a Unity error? If so were there any fixes because my buddy can't make it past these stages.

valid lagoon
steady topaz
#

@gray folio @valid lagoon check game files integrity with steam.
If crash is consistent, happens under certain conditions this should be the issue - missing data.
If crashes are random disable any kind of overclok, boosting software, gamming settings etc.
Uninstall citrix if you have one installed.
Disable xmp memory profile.
Run memory tests, reseat your ram cards, try using only one at a time.
Drop your error logs along with corresponding output logs from crashfolder. @me

#

?files

plush treeBOT
#

@steady topaz,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

steady topaz
#

@midnight burrow send me your dxdiag txt file in pm, enable steam overlay tps counter, run the game till it's tanking performance hold alt and press printscreen, send me this screen right in pm with ctrl+v.
Open your game folder, find config.cfg, drop it in pm too.
Ill geta a look on what could be done.

midnight burrow
#

Sorry what is pm

near gust
#

Private message

narrow wedge
#

Yo a friend of mine plays on xbox one, for some reason his RT isn't working in the game menu's to access loadout or to use primary ability, it works in other games and xbox menus anyone else had this issue?

narrow wedge
#

Nvm he's an idiot my bad

covert basalt
#

ror 2 won't launch on linux

#

using latest proton

gritty tree
#

I am trying to connect to a friend on a LAN, the connect command is not working, anyone experienced in playing risk of rain 2 over lan?

slate lotus
#

Hello,

It seems like I am having a similar issue to @valid lagoon where I am crashing on the early stages on what appears to be a unity issue. The game runs fairly well on what is a brand new PC. No other games have been crashing this consistently. Are there any fixes in mind? I have my Crash folder saved if needed.

#

Please feel free to ping me or DM me for any ideas

#

And by "unity issue" i see a window with the unity logo that appears to be a crash handler when the game crashes

steady topaz
#

@slate lotus drop output log with corresponding error log here, get a role to post files #role-assignment .
Call me with @goo
See crashfiles location below.

#

?files

plush treeBOT
#

@steady topaz,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

steady topaz
#

@gritty tree console indicated unstable connection, data gets lost between you two.
Forwarding 7777 port might help.
Also try un-isolating clients in your router, if you're connected directly thru Lan cable check that you got correct ip addres, make sure its in a 198.162.0.3:7777 format including the port.

jovial inlet
#

Β―\_(ツ)_/Β―

steady topaz
#

They run it in proton, pretty decent on non potato it seems. But that's definitely not a feature.

jovial inlet
#

i know, but its still linux at its core, so of course it may not work

slate lotus
#

@steady topaz perfect, added roles. I think it's also worth noting that I played a run after the last several crashes where I: 1. Was using the stutterstunter mod and 2: had reduced resolution to 1920x1080 from a higher resolution, as well as reducing all of my graphics options to lower settings. No crashes since. But, still curious to see what happened initially

steady topaz
#

@slate lotus well, that's the right place where to get files, but wrong file. Your crashfolders are created for each crash event, each contains crash.dmp, error.log and output.log. i need last two. If you have multiple crash folders include output and error logs from each, dont mix them.

slate lotus
#

There you are @steady topaz

steady topaz
#

@slate lotus ill get back in 3hrs, if you have anything to add, feel free so, ill run thru after.

slate lotus
#

Gotcha. Thanks so much! And absolutely no rush

slate lotus
#

also for what it's worth one of the crashes resulted in the following BSOD

jovial inlet
slate lotus
#

if by what you mean is this, then yes

slate lotus
steady topaz
#

@slate lotus check if there are gpu drivers aviable for update. Discard experimental. Install latest one. Disable automatic tuning for tests.
The code on blue screen indicates driver failure, but could be due to ram issue. Before messing with ram I'd like to exclude gpu drivers. Uninstalling gpu driver eith ddu and installing fresh one from site could fix that.
Your error log contains valid data about memory adres, but yet again we can't be sure about those kind of crash.
Anyway in that case disabling xmp memory profile from bios and reseating ram cards do help.
Note that some inconsistency is with certain software and that preinstalled on new pc's. We had crash issues with those that mess up with drivers to get some kind of a performance boost. Disabling those do not help, but uninstalling does, for example Citrix mess with the game.

slate lotus
#

Most recent driver was installed and has been reinstalled. 511.65 Nvidia. What’s strange is that other games (Doom Eternal, Beam.NG drive, Halo Infinite) all run without this issue of consistent crashes, and memory has yet to be an issue for any of those

jovial inlet
slate lotus
#

Ah, that’s correct

jovial inlet
#

it may be that automatic tuning thats the issue

#

if ram clock speed changes mid-run, it may not like that

slate lotus
#

I’ve disabled that, will see if that makes any difference

jovial inlet
#

thanks

slate lotus
#

And bear in mind that automatic tuning was only for the graphics card

jovial inlet
#

another person reported that their pc also had auto-tuning and caused their game to crash because the ram was above standard clock to match cpu

slate lotus
#

And this auto tuning was for their graphics card?

jovial inlet
#

ram/cpu

#

but it may still apply anyway

#

ror2 is quite a cpu heavy game

wispy mist
#

Hi, there! Love the game, but I've been getting multiple crashes and I'm not sure why. They seem to be random, usually around stage 4 or 5. Any help you could offer would be appreciated! Here are error.log and output_log.txt from the latest crash.

slate lotus
#

Do you see the unity crash handler when you crash?

#

Just curious if this is similar to what I was experiencing @wispy mist

wispy mist
#

Yes I do. Unity 2018 - [version_number]

pine forge
#

Hello, I've recently had this issue where i can't play the game at all. It loads up the intro, then once past it it forces me into a select profile menu, and no matter what i do from there it just sends me back to that exact menu again.

#

There is no crash, but it won't get past this screen.

spiral kraken
#

hmm can someone help me with this

#

pls

#

i was on amost 2 h run with my friend

valid lagoon
#

Okay I've gotten the crash files from my buddy

spiral kraken
#

Half hour run

#

Can some one help me pls

jovial inlet
pine forge
#

this, and a pc restart was my solution. thank you

jovial inlet
#

please check the pins for common solutions

#

if you tried all that and it didnt work, please generate a new error.log and post it here again

jovial inlet
#

please ensure all of your drivers are up to date and do a ram check

jovial inlet
frail yew
#

does anyone know why my game wont go past 0% at the loading screen?

jovial inlet
#

did the game work prior to this happening, does the startup behave weird before the counter appears and does the game still load dispite the % not updating

valid lagoon
jovial inlet
#

should have mentioned that, mb

ionic zodiac
#

guys one of my friends cant connect to my private lobby

#

this is what he sees

potent pebble
#

is there anything i can do to fix this im really not trying to restart all over

peak chasm
#

Hello, I'm wondering if I can play the new update early and provide feedback and bug reports for you guys in exchange. @queen pulsar @pallid ibex @carmine arrow @foggy thistle

jovial inlet
#

or testing is done internally with Gearbox

jovial inlet
peak chasm
#

well I wouldn't ask the mods

jovial inlet
#

did you use mods or was it suddenly corrupted out of nowhere

potent pebble
#

I mean i use cheat engine once in a while but thats it

jovial inlet
#

on said save file?

potent pebble
#

ya

jovial inlet
#

then im not surprised

#

check the first pin

#

we have a link to a save editor there thats known to work, but your corrupted profile is gone im afraid

#

next time, either use that website or edit it manually, its not very difficult to do

potent pebble
#

ok thanks

peak chasm
#

@jovial inlet is there a way to ask them about this if they dont respond to @s ?

jovial inlet
#

not really, because its kinda unnecessary

#

gearbox did all of the QA for every patch aside from one focussed on being a massive bugfix fiesta

#

having a few thousand users test for a patch thats meant to purely fix bugs is helpful, but full-on testing of new content is probably kept in-house to prevent leaks, at least that sounds logical to me

peak chasm
#

well if you could ask them for me that would be nice. Just to verify what they think on it. Cause I didn't see anything about them not allowing it.

jovial inlet
#

i dont have direct contact with the devs though

#

sure we meme with them in chats from time to time but im not a hopoo/gearbox employee lol

peak chasm
#

would email be better?

#

cause I was on the site and discord seemed more of a quick way to get to them but if not I can email

jovial inlet
#

i guess you can always contact hopoo but im not sure it would yield any result if im honest

queen pulsar
slate lotus
#

@steady topaz would you take a look at todays crash? it was under the low performance conditions that I had initially thought had fixed the issues

weak fractal
#

Hello! I have a problem with connection to friends' lobbies, it just kicks me back to the main menu, but i can connect to other public servers like 50/50. don't you know how to fix this?

#

i reinstalled the game, turned off/on vpn, but nothing changed

fresh pelican
#

all of my player data has been erased what can i do

jovial inlet
fresh pelican
#

no

jovial inlet
#

and do you have steam cloud enabled?

fresh pelican
#

yes

jovial inlet
#

okay, and how do you close the game? alt-f4 or via the menu?

fresh pelican
#

menu

jovial inlet
#

hmm well, that doesnt make much sense

fresh pelican
#

yea

jovial inlet
#

we have had incidents where save data was not saved properly but its a full a wipe in this case, yes?

fresh pelican
#

yes

jovial inlet
#

then check the first pin, please

fresh pelican
#

ok

dire seal
#

Hey everyone! We're trying to set up a private lobby with 4 of us, but 1 or 2 people always have constant freezes/lags despite who host the game. Physically we're in the same city, so the ping between us is low. Hosts also have a pretty powerful PC. Is it a known issue and maybe you can suggest some workaround for this? Thank you!

jovial inlet
#

the game runs on p2p

dire seal
#

Yep, we do have stable experience by playing other games

#

so should be stable

jovial inlet
#

thats not what im asking

#

most games have servers you connect to, but ror2 has no server, the host is the one that 'manages' the connection, so to speak

#

so if anyone's connection is faulty, the entire lobby suffers from it

#

this is more noticeable if the host has a bad connection, but considering your comment that should not matter

dire seal
#

So, no workarounds for this?

jovial inlet
#

not in the traditional sense, not really

#

and if you want to, you can join dedicated servers set up by other people

dire seal
#

Thanks, I will checkout these messages

opaque dirge
#

Hey, can I ask mod questions here or is it only vanilla tech support?

jovial inlet
keen laurel
#

Hi, whenever I try to play with my friend we get kicked from each others lobby to the main menu. The furthest we have gotten without issue is stage 3.
Common issues; Cant join one another's pre game lobby, kicked when going to character selection.
Cant join character selection.
Kicked to main menu when starting the game session.
Kicked mid game session.

Regardless what happens we are not prompted a error message, just kicked to main menu.

Playing single player works fine, and I have played several stages in public lobbies.

Neither of us have any mods installed.

#

Allso if I were kicked mid game from his lobby I was able to rejoin after spamming join game after multiple attempts.

#

Allso If we set the lobby to public others can join the game and join the game session. Issue only seems to affect us playing together

keen laurel
#

cba to become a computer engineer to play a game with friends just gonna refund, will buy again if they ever make multiplayer work like any other game

jovial inlet
#

linked in the pins of the modding chat

jovial inlet
#

@tight obsidian do you have an error.log or output log for me in that case?

#

maybe i can have a look at it

#

?files

plush treeBOT
#

@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

jovial inlet
#

^where to find them, error.log is in the same folder as the crash.dmp

tight obsidian
jovial inlet
#

then i will probably be asleep but post them in this channel and ill have a look

#

πŸ‘

tight obsidian
#

Alr

indigo forge
#

@jovial inlet

#

Update #2:
Christmas miracle
I read a bunch of other articles about my issue
apparently other guys had issues with specific games that were CPU heavy.
deleting Citrix basically gave me 200 fps on ROR2

jovial inlet
#

god dang citrix at it once again

#

we really should make a pin that just says 'delete Citrix before anything else'

split pike
#

how do i edit my eclipse progress? won 2 eclipse games with a few mods on but it didn't progress, gonna try again with no mods but i'd like my progress back lol

past rune
#

I'm having issues with crashing and my crash reports all say this is the error:

d3d11.dll caused an Access Violation (0xc0000005)
in module d3d11.dll at 0033:5bc1c370.

#

any thoughts? My best guess is there is an issue with my direct X

#

Ive tried running the game as administrator and that didnt help

jovial inlet
#

please check the second pin for common solutions

jovial inlet
split pike
jovial inlet
steady topaz
obtuse niche
#

is there a way to decrease cpu usage ? i get to the 7 stage and it takes 100 cpu usage

jovial inlet
#

other than that im afraid there isnt really a good way for cpu specifically

#

be sure nothing else in the background is using the cpu though

obtuse niche
#

aight thank you

sinful forge
#

how can I improve my framerate?
my setup is:
Intel Core i5-7200U
nvidia 940MX
16gb ram DDR4 2666mHz
and I have the game on an SSD yet I barely have 30-40 fps ingame (mostly it's around <10-25fps)

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those are my settings

jovial inlet
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turn shadows off completely

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also, the fact its on an SSD is irrelevant, it just makes loading times a bit faster

sinful forge
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still around 30fps

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the only time it goes 60fps is either when i start a run or die

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oh wait

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i decreased shadow distance and turned off VSync and the game finally runs in 60fps

jovial inlet
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oh i didnt notice you had vsync on, apologies

past rune
twin sedge
slate blade
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Yo trying to play 3 player split screen. When I use the test_splitscreen command it sets me to a guest profile by default and I lose my characters unless I select my original profile again without split screen enabled

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Is there anyways to keep all the characters I unlocked for split screen?

jovial inlet
jovial inlet
jovial inlet
twin sedge
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alright, im going to sleep anyway so take your time

jovial inlet
# twin sedge

okay fun fact, i literally do not know what your issue is, not even the dreaded d3d11.dll

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from what the internet tells me, overlays may cause these crashes