#ror2-tech-support
1 messages · Page 63 of 1
So my friend is experiencing the same random crashing, sometimes the game just goes POOF, sometimes she gets an RoR2 Unity Crash report, she can play anywhere from minutes to a couple hours. We've tried literally evverrything we can find online about it, next step is what snickers there is contemplating, a full wipe of her PC and fresh windows install... does anyone have a better idea before we go there?
can I play with a friend online if I play PS and he is with a PC
No
Cross platform isn’t in the game yet (hopefully) and both versions would have inconsistencies which each other, which would just make it not work
Hello i have a problem like this
My game started to crash at launch
I have played the game for some time(3 months I guess) and yesterday, when I tried to launch the game it crashed at startup. I tried to verify the files in steam, reinstal the game, reinstaling GPU drivers in devices manager, cleaning and updateing my Windows 10, cleaning the registry but still it didn't solve the problem...
I didn't make any hardware updates recently and other games works just fine
When games launcher there is small monit apperaing on the screen with game logo and at the top of it is written as follows:
"Risk of Rain 2 - Unity 2018.4.16f1_e6e9ca02b32a
My PC Specs are as follows:
Ryzen 5 5600x
32GB RAM
RTX3070
open command prompt as administrator and time 'sfc /scannow' without the ''
there may be an issue with Visual C++ which this scan can notice and fix
the scan will take a while, so dont think its doing nothing
so basically windows+R then copy paste the command?
no, because that command prompt is not administrator mode
Have you ever gotten any BSODs (blue screens of death /stop codes) and does this occur on all steam games (I used muck as a tester since it is free)
lucky bastard it worked for you
@jovial inlet should I do something else before launch?
if i were you proud
restart
also yeah chkdsk is a good idea
type in chkdsk /r
ok
let me get dmis command and then restart your computer
DISM /Online /Cleanup-Image /ScanHealth
copy that and put it in there
ok so restart your computer
Ok
thanks snickers
yea
After that I guess it should be fine right?
so it did that to me might not work
Ok we will see
Should work since my sfc didnt pull anything
Thank you a lot for you help gentelmens
dealt with this for 12 hours yesterday before finally factory reseting my computer
so i know the pain
Is there is a specific reason why it happened? I'm asking to avoid problems like that
That's the problem is there are so many reasons as to why it could happened
XD
see, if only windows was actually fuckin helpful
The biggest one is a corrupt file in your disk
like, WHEA, such a fantastic error message that actually tells you something
Sometimes it can be caused by jsut updating windows OR NOT UPDATING WINDOWS
not
like how it expertly auto updates your drivers cries in non-pro driver easy
updates your drivers
your pc/version of windows may not be compatible
blue screen
I am updating it every time, I put my PC together around december and I care a lot for it to not screw anything- I update everything, everythinf is legal etc
Yea
i doubt that is an issue
But from time to time it just spits on me
So just never install feature or quality updates
windows sometimes just decides to not work
big brain
Ok
Unless it is not an optional update
oof
also, just gonna say this: be sure no firewall is blocking the game
But the loading bar gone a bit further
and verify steam files to ensure nothing is missing
those are two very common solutions to everything
I will reinstall it just to be sure
hold on one sec
if you reinstall, have steam delete the files and then check if anything is left in the steamapps > common folder
if a folder named risk of rain 2 still exists, delete that completely and only then reinstall
Ok so I gonna reinstall that once more xD
So I am uninstalling this game right now and I make sure to delete the Risk of rain folder
I unistalled, deleted the folder, now I'm gonna CCleaner the registr
okay so i did a bit of digging and it may be related due a power saving mode you have enabled in your bios
if you have that enabled, anyway
should I restart once more before install?
Ok
the last time I set something in bios was the fan curve like 2 weeks ago and everything went smoothly - I played few days on the changed setup, after that I didn't change anything
Ok 67%
let's see
the thing is that this is not an issue related to the game, but a certified unity moment
game issues can generally be traced back fairly easily but unity crashes vary from game to game
okay, so do you have overclocking or power saving mode enabled in your bios?
if so, disable both
let me see, gonna enter the bios
aight, feel free to @ me once you are done
i dont know the exact layout of that bios
google it, i guess
google is magical thing that solves most issues
Ok on it xD
👍
alright
can you run the game and see if it produces a crash dump or output log and post those here?
some smart people can read those and see what is wrong
@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or, well, this message
Ok, on it
When I am entering USERS then choosing my account there is no AppData folder... What I am doing wrong 😄
Oh probably I have to enable this in some way, I will google it
use %appdata%
literally type that into the windows search bar and press enter
then go back one folder
using %appdata% lands you in the roaming folder, which is not the right folder but it is located together with the Local and LocalLow folders
God bless you seems to be patient enough to guide a moron like me
yeah no problem man
@steady topaz could you take a look at these please?
im not smart when it comes to reading files but Goo knows his way around, so hopefully he has the time to help you
anyway, there isnt much else i can do for you, so good luck with the rest, and have a nice day
Thank you a lot, I wish I could get you a beer for the help @jovial inlet ! Have a good day!
@jovial inlet
yes hi
cna you help me
sure, what is the issue
so i dont know if you have been following the same directions that i stated earlier, i.e. ensuring both power saving and overclock are disabled in your bios
if you have, then i suggest waiting for Goo or someone else who is smart to analyze the issue
@warm roost if you're playing on steam, try putting this in your launch options on steam "-window-mode exclusive". I had the same and this worked, worth the shot I guess
Ill take a look later
thank you
ive heard that there are performance mods?
ive already disabled everything and set everything lowest but still in the later stages of the game
it just becomes soo laggy and clunky to the point of insta death
Sadly didn't work for me
aw that sucks, best of luck to u
@warm roostThat does look like overclocked ram issue some players have. Try to disable XMP memory profile from your bios.
Also note that if there is different ram cards installed - this might cause those crashes. In those logs game barely booted before crashing so i think its not the case, but you could test it by unplugging your ram cards and running the game with only one inserted, change them one by one.
How do you disable XMP memory profile @steady topaz
Ok, so I will try this - but before that I run the game on XMP profile w/o problems. The kit is 4x8GB 3600mhz CL16 TridentZ bought in a pack
You can do that in BIOS settings
hello, since yesterday i had startup crashes
what is the error message?
unity 2018.4.16ft1_e69ca02b32a
the exact same as Proud
do what Goo said
ok
maybe if i upload my logs?
im gonna assume thats not really necessary due to you getting the exact same error code
This problem started after installing windows 10, before that it was fine
Maybe there was some updates for game or something?
yep, she's definitely had a few black screen computer shutdowns when Risk crashes and no it's not effecting any other steam games as far as we know
if its just ror2 crashing (not due to an in-game bug), the problem is probably related to unity
Yea i used an old.version
ADORO SER O MAMALACE
I am confusion someone help
Could not set value of ConVar "steam_lobby_type" to "FriendsOnly": Lobby type cannot be set while not the owner of a valid lobby
this is the error message
Are you on a dedicated server?
Ok, funny thing, I located the issue - there was some weird software with "3d sonic sound" or something similar with was instaled on my pc lately (I tought that it was connected with my ASUS board because it was made by some company "A-...", I forgot the name) and it kept some steam games crashing few seconds after launch. I removed it via CCleaner Uninstal Tool (there was 2 programs with similar name, so I removed both of them and clean the registry. After that, everything is working as intended.
Hi, I'm having a problem with corrupted profiles that seems to be rather common, but have not been able to find a solution for after googling for a bit. Would anyone be kind enough to point me towards what the most recent working solution for this is, if there is one?
I'm getting a message that says my profile is corrupted and there's a prompt to create a new one, and doing so I've lost all my progress thus far
Looking into the local save files folder I find a couple of xml files corresponding to the number of times I've been asked to create a profile to play, and all but the latest one is blank and 0kb in size.
This is absolutely frustrating.
what you can try is deleting them from the profile folder and then having steam verify those files
if that doesn't work, there is a 3rd-party save file editor
https://riskofrain2-save-editor.web.app/ - do note this site is NOT affiliated with Hopoo Games in any way, but i can guarantee it works properly and is safe to use
Yeah but I am using overwolf for a couple of ui mods
Well, you aren't the owner of the lobby. The dedicated server is
Sorry mate thinking of the wrong thing yes I am using my own lobbies sorry bout that
@near gust pls still help I may be a little dumb
Hello! Recently my friends and I have picked up this game, and would like a Dedicated Server to be able to play together easier.
Upon setting everything up, I am met with either the message:
1 -first time profile conmfiguration
or
2 - wrong connectionId in received user packet
Message 1 occurs when server.cfg is present, message 2 occurs when not present or invalid, and either message is triggered when an internal or external connection attempt is made, implying the connection is making it to the server. All ports are forwarded, I am hosting other games from the same machine and so I know there is no hardware/networking issue to said machine, I have made an exception for the .exe and the ports in the firewall, I have run in Administrator mode, reinstalled/verified.
Any support at all would be greatly appreciated!
have you followed the information as to what is written in the pins?
i'm by no means a dedicated server guru but just pointing it out
Just checked the pins and yes, I believe I have followed everything possible
Checking the server log now, for anything set in the .cfg files (including vanilla, unmodified files) it claims it cannot change anything while the server is already running, though even after a hardware restart it still prints this error
Got it working. Steam must be installed and running with a logged in account, even if it doesn't own the game. No way around this :(
im going to announce that after doing fresh windows instalation for the second time fixed the problem for me
glad to hear it was solved
still random as can be, but whatever
so was one of you playing on a cracked version of the game?
No, was only me testing via an external PC, all copies legal. Regardless of how the server files were installed, the Steam Client had to be logged in and running. Installing with SteamCMD or even through the Steam Tool wasn't enough on its own, Steam itself also must be running.
Thanks for this. I'm kinda annoyed that this seems to be the only way out, and that the problem is not an infrequent one.
Would you also happen to know if there are things to watch out for to minimise the occurence of corrupted profiles?
dont use alt-f4
go to the main menu and click the close button
that way, the game can properly overwrite your save
Hmm... as far as I can remember this is the only way I quit as well.
i have no idea why it happens either
Is there a difference between a quit to menu and quit to desktop option from the pause menu? I vaguely remember that's an option somewhere
I might have used the quit to desktop option now and then. Maybe I should try avoiding that too.
quit to menu just ends your run
quit to desktop in-game is safe to use
at least, so long as you dont unlock something on the exact frame or something like that
but thats borderline impossible anyway
basically, let the game close itself and dont use altf4
Righto, I'll keep that in mind and see if there's a diff. Thanks!
Maybe this isn't the right place, but I have to get some input here.
I have been trying to nail down the issues of P2P connections on my pc for some time. Seeing as ROR2 is p2p. Thought it was router, tried all fixes for that and nothing worked. Bypassed the router and went directly from modem to pc, still not working. Contacted my ISp and they said they fully allow p2p connections. Windows defender/firewall allows ROR2 on both public and private networks. Is there something I am missing here? What could my issue be?
are you sure you are the issue and not the person you want to connect with?
yep. The people I want to play with have zero issues connecting to each other and other people
distance could be an issue too, if you are very far away it may cause lag
Not a distance thing. One of them is about 100 miles from me lol
Copied
For direct connection you will need your friend external ip. myip.com will show that.
Then your friend should host private game and you should activate console ``+ctrl+alt and execuce connect 192.168.1.1:7777 command, where you should use your friend ip instead.
For lan emulation you need to be in the same virtual network, get your friend ip from that program. To host your friend need to open the console same way and execute host 1 command. Then you can connect to him with same command as above, but use lan emulated ip instead. (for example Connect 26.21.85.247:7777)
Its a a good idea to see if your connection is decent enough. ping` command shows rtt=999 that's your ping in ms.
you can try this
Yeah thats the last thing I haven't tried, but I would like to nail down what the actual issue is. I appreciate that.
no problem
@jovial inlet are you available to host and invite me? I think I might have fixed it, but I need to test it. I have successfully connected to 2 other listen servers just now.
if not no big deal Ill wait for my friends to hop on
i cannot, sorry
no worries thanks 🙂
no problem, good day to you
Hey has anybody else experienced issues with RoR2 causing OBS/Streamlabs frame drops? This is the only game causing it for me so I was wondering if it was a known issue by chance.
Edit: Will also note that the game itself doesn't lag for me, nor does anything else. My stream just drops frames no matter how I try to capture the game.
does this also occur when you lower the graphics?
Yes it does
weird
And it stops dropping frames as soon as I tab out
thats really weird
It happens at the main menu, before there's even gameplay
im not sure if its related to the borderless/fullscreen
Tried windowed as well
i have recorded some gameplay myself and it was totally fine
I've also tried switching between hardware and software encoding
is your pc at its limit when recording?
Shouldn't be, I've got a pretty monster pc
i dont think thats your issue, but just wondering
maybe you should try that
record some random ror2 footage and have your task manager running in the back to see how your pc is doing
Tried that too, nothing is peaking performance wise. My cpu usage stays under 30% and I have a 2070 super so it shouldn't be my gpu either
weird
im no expert on obs so i cannot really give a clue as to whats wrong
gonna take a guess and say google didnt help much either?
Nope :/ that's kinda why I came here, I couldn't find any info anywhere else.
also, is your vsync turned off in both settings and drivers?
I tried making the assumption it was some mistake of my own, but couldn't figure anything out
vsync messes up a lot of stuff related to framerate
It was on at first, I assume because I hadn't played in a while, but once I disabled it nothing changed. I even tried restarting the game and my entire stream after disabling it
hmm
you can try sending a support ticket
contact@hopoogames.com and state your issues as detailed as possible
Guess I might have to since I can't really thing of anything else that would be causing this sort of problem. Thank you!
hay um i need help seting up a bot im trying to use the tatsu bot like yall did where it autoroles people but idk how to do that
I don't think this is the right place for this, but it should be as simple as going to the tatsu website (https://tatsu.gg), logging in with discord, clicking on your server and finding that module
thx
is it possible to ask for help with the ps4 version here?
best done in #ror2-bug-reports-console as those people know more about it
Got it, thanks.
Hello my game stopped working
Vanilla game crashes. I don't know where the normal crash logs are but this shows up in the terminal when the modded version crashes https://pastebin.com/raw/LjHmpq87
Found the normal output log and it's really just failing to load everything with d3d11. I may have a broken graphics driver
D3D error 887a0005 yup. Computer crashed during the driver update and now drivers refuse to install. Of course videogame doesn't work
@balmy pendant so did you fix it?
if not, uninstall the driver, restart your pc and reinstall it. make sure you ONLY take recommended updates, not all (AMD released an experimental update a week or two ago that gave me a bluescreen as well, so had to reinstall that)
Trying to use a ror2 dedicated server but i can't connect to my own server
not sure why - getting the error "Warning: wrong connectionId in received user packet"
nvm
got it working for some reason. Trying to get mods to work now
Hey, how do we go about reporting a scam bot on this server, I didn't want to message the moderators directly
dm a mod
Hi. My game's been working fine but today my game won't launch. I'm getting some sort of a unity crash
what is the crash code
where can I find it?
this is what appears when I try to launch
1 sec
okay so i think its either related to a broken driver or the game missing files
first, restart steam and verify the files, to ensure nothing is missing
if that doesnt fix it, open the command prompt in administrator mode and type 'sfc /scannow' without the ''
some part of a broken driver can be fixed this way
it's scanning now
ok
👍
figured
:(
see, this error code is very annoying because there is no set fix
anyway, onto the next step then
open command prompt in admin mode again and type 'chkdsk /r' without the ''
you may have some programs open
close them first, then scan, then restart
or you can just select Y and it will scan later (is fine because nothing ror2 related should be open)
it's fixing the drives now
good
the thing about this error is that its not even the game's fault, but unity
thats why its hard to pinpoint the exact issue
figured
And when the update in risk of rain 2
Yes
probably in the very end of december
Oh
Soon™
I thought it would be somewhere in September.
ok I'm back on pc
did the scan give any result?
the problem is still present
feck
well, i got one last one
open command prompt in admin mode again and type 'DISM /Online /Cleanup-Image /ScanHealth' without the ''
it's doing it's thing
if all of that doesnt work, then you might wanna drop your crash dump here and someone smart could look at it
is the crash dump in documents?
yeah, the game generates one when it crashes
ok
anyway, let that above scan complete and restart
?files
@steady topaz,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
aight restart first
I will, but so far i couldnt figure out what's happening lately
wish me luck. launching the game now
and you are correct
dang
okay so i forgot to ask this earlier but
all of your graphics drivers and whatnot are up to date, yes?
I updated them this morning
no
im really just thinking of the most random things rn
we already scanned and tried everything else
I can see
@radiant elbowdrop the files if game have created any, links #ror2-tech-support message
the only thing we havent tried yet is disabling overclock but i highly doubt you have that turned on in the first place
its disabled by default
but yeah, drop your crash dump in here and Goo may find something
my gpu is a oc version
error.log and output.log are usefull, this one requires a license to VC wich i ran out
wut
AudioDevProps2.dll this one i think
that's a lib of game sounds, it wasnt loaded to game disposal, game dont have exception to deal with that and crashed. Its a sign, not cause.
@radiant elbowdo you have more crashfolders?
drop 3 of last ones, same way you did it before
Drop this here: C:\Program Files (x86)\Steam\steamapps\common\Risk of Rain 2\Risk of Rain 2_Data\Config
And start the game
I need the new crash folder after running the game with this
Well, its definitely a software issue, someone have this exact crashing, but in completly different game on another engine.
https://forums.codemasters.com/topic/80333-dirt-rally-20-stopped-working-0x9412ba75-in-module-audiodevprops2dll-0x1ba75/
Access violation at address 0x9412ba75 in module AudioDevProps2.dll + 0x1ba75. AudioDevProps2.dll The game wont start, worked previously nil issues but stopped working. Have reinstalled but that didnt help. Computer is well over minimum specs, it is all AMD.
Try to reroll your oc if you have a point to reroll to.
Might be some update that broke something that runs this exact dll.
@radiant elbowdo you have any headset recivers?
I have a external audio interface
it's always plugged in
This labeled as a solution, i havent done it myself. Proceed with caution.
A program that meant to scan/repair
https://download.cnet.com/FreeFixer/3000-8022_4-10699842.html
Description
Let the Freefixer run/scan and it will give you a big list, and just read through the list and if you find anything with a-valute in it you just check the checkbox on your left and when your all the way on the bottom of the list you click scan/repair.
0 idea if it works, but people do suggest to use it.
looks scuffed
@radiant elbowGot from
AudioDevProps2.dll + 1BA66
FiveM Client Support
@mild ridge sorry for the ping but recently a lot of people have been reporting this Unity crash bug and we haven't found a working solution, so i would like to bring this to your attention specifically.
tbh I don't trust this at all
example of a crash dump is like this
me neither @radiant elbow
im really at my wits end tbh
so many people have been reporting it lately, and the only consistent solution so far is reinstalling windows entirely, for some people twice
nope. not reinstalling windows
I can suggest to remove the dll from parent folder elsewhere, on desktop for example and see if it does anything to the game.
C:\ProgramData\A-Volute\A-Volute.Nahimic\Modules\Scheduled\x64\AudioDevProps2.dll
im not saying you should reinstall windows, im just confused by the fact that that is the main solution
I GOT IT WORKING
got dang
How, we need a step by step for future use
could you play for a while and see if the game is working as intended?
just have to uninstall sonic studio 3
there's also that crash because of uh Intel 9400f/10400f that's missing instructions
yeah but thats seperate because of this i think
wait what
how is this the solution?
idk but it worked xD
maybe ss3 is messing with sound files?
must be replacing some audio stuff that game tryes to use.
i mean, its an audio driver, so thats the entire purpose of it
if you need an audio driver, just use realtek tbh
simple, and it works
@steady topaz,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
C:\Users<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
press win+R and type in appdata if you cant find it.
or %appdata% and move back a folder
you guys talking to me?
yes
yep, just want to confirm audio is working fine
okay so i want to ask you as well
do you have Sonic Studio 3 installed
And i almost forgot.. remove the config file that forces the game to run without intro/splash if you want yo see it
From here: #ror2-tech-support message
if yes, could you remove it from your pc and run the game
Game content load completed in 3441ms.
UnloadTime: 49.340900 ms
Active scene changed from to lobby
Looks fine, nothing about sounds missing or something.
so this is the solution :D
we may finally have a solution then
but the thing is, we need to know if this error only occurs on devices with sonic studio
i have seen this error code a lot and i cannot confirm if that is the case
Well, to this exact problem, but there are way more hiding behind that access violation. The game/engine just dont have a way to react to the exceptions. Troubleshooting is pain because of this.
well it's now one of the solutions
okay gtg, have fun
yup
thank you Goo
@mild ridge follow up ping (sorry again), we have one solution in that Sonic Studio 3 is interfering with some audio files and thus stops the game from launching properly
but it is very unlikely this is the only solution, but wanted to report it anyways
yo
can anyone help me figure out why my wifi adapter isnt showing 5ghz connections
I took a look at the crash dump, AudioDevProps2.dll isn't a .dll that's part of Risk of Rain 2. it must be some external software
oh whoops, just saw the follow-up
good to know on that
thanks for taking the time anyway
Yes, restarted a few times and uninstalling GeForce bullshit helped. Cheers
I don't have that installed and im facing the same problem
actually i installed some audio driver yesterday and since then it hasn't been working, maybe uninstalling it will work
no way that actually worked
for some reason it seems downloaded audio drivers completely mess everything up
mine was called "VB-Audio Virtual Cable"
I have no idea why this happens but uninstalling audio drivers like that seems to be the solution
the game is running perfectly right now
yeah
but we are narrowing it down to non-realtek audio drivers it seems
if someone else has the same outcome with a different audio driver then i'm fairly confident to say we know the solution
so i'm getting this error
at RoR2.Achievements.Commando.CommandoNonLunarEnduranceAchievement.SetMasterController (RoR2.PlayerCharacterMasterController playerCharacterMasterController) [0x00006] in <da7c19fa62814b28bdb8f3a9223868e1>:0
at RoR2.Achievements.Commando.CommandoNonLunarEnduranceAchievement.OnStatsChanged () [0x00037] in <da7c19fa62814b28bdb8f3a9223868e1>:0
at (wrapper delegate-invoke) <Module>.invoke_void()
at RoR2.UserProfile.ApplyDeltaStatSheet (RoR2.Stats.StatSheet deltaStatSheet) [0x00036] in <da7c19fa62814b28bdb8f3a9223868e1>:0
at RoR2.Stats.PlayerStatsComponent.FlushStatsToUserProfile () [0x00062] in <da7c19fa62814b28bdb8f3a9223868e1>:0
at RoR2.Stats.PlayerStatsComponent.InstanceHandleStatsUpdate (UnityEngine.Networking.NetworkReader reader) [0x00028] in <da7c19fa62814b28bdb8f3a9223868e1>:0
at RoR2.Stats.PlayerStatsComponent.HandleStatsUpdate (UnityEngine.Networking.NetworkMessage netMsg) [0x00023] in <da7c19fa62814b28bdb8f3a9223868e1>:0
at UnityEngine.Networking.NetworkConnection.InvokeHandler (UnityEngine.Networking.NetworkMessage netMsg) [0x00024] in <73dce905efe04cb5acf013e51496d921>:0
at UnityEngine.Networking.LocalClient.ProcessInternalMessages () [0x000b9] in <73dce905efe04cb5acf013e51496d921>:0
at UnityEngine.Networking.LocalClient.Update () [0x00000] in <73dce905efe04cb5acf013e51496d921>:0
at UnityEngine.Networking.NetworkClient.UpdateClients () [0x0001c] in <73dce905efe04cb5acf013e51496d921>:0
at UnityEngine.Networking.NetworkIdentity.UNetStaticUpdate () [0x00005] in <73dce905efe04cb5acf013e51496d921>:0
(Filename: <da7c19fa62814b28bdb8f3a9223868e1> Line: 0)```
my game is essentially black screen but I can still enter into menu. This occurred right after I went through void portal underneath bazaar
any possibility of salvaging this run?
@dusky tree was this an online game where you were the host?
single player
can you play again and enter void fields with the same artifacts/survivor you had
i want to know if this always occurs or was just a one-time error
I can try, but i'm probably gonna try tomorrow
thats fine
what you can do in the meantime: restart steam and verify ror2's files
something may be missing
just did, everything came back fine
I think it might be hard to recreate the exact conditions of the run because I was commando and unlocked metamorphosis during the run and ended up going back to metamorphosis 2 more times after that before going into the portal
command > huntress > loader > bandit
i think it was just a random memory issue where the game couldnt find a few files
this bug has happened to a lot of people (myself included) but it usually just fixes itself
hey everyone
we've had a weird issue where the game simply closed after starting without creating crash dumps and none of the pinned and less-common solutions worked
turns out, the game doesn't like it if some non-english letters are included in the folder path (e.g. the letter "á")
renaming the folder or moving the game to a folder with english-only letters solved the problem
not sure if this is known or not, thought I'd mention it in case someone comes here with a similar problem 🙂
that is fairly logical considering the game cannot understand those characters
but thanks for pointing it out regardless
I think i saw ppl with different to english characters in the path, are you sure there were no multiple steam librarys or outdated copys of the game somewhere near?
Because that will result in game confusing where to get files and closing exactly to a blackscreen and no error message.
I do remember writing the code for someone who had no ` key in his laguage keyboard layout to press this key for him, he sure had a game on non english path and had no problems with it.
Yeah, I'm fairly confident that was the issue. I've tried moving around the game to different folders on a different PC (which had no issues launching the game) just to test if the characters were the problem. For example, the game launched properly from "E:/Test" but not from "E/Testű" (same issue: game closed, no crash log).
Does the digital version of RoR2 on the switch include 1 like the cartridge?
it should state that on the store page
alright bad news... it started crashing at launch again
i'm genuinely lost now
im not sure, where do i see the error code?
a unity window just pops up and it closes
dammit
seems to be the same
?files
@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
uh i don't seem to have a crashes folder
huh
well, drop the log then
if thats what we gotta work with, then maybe that will tell us something
thats odd
the log mentions a crash file should exist
is there none in the normal \local\ folder either?
what would that folder be called?
C:\Users<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
please
thank you
okay, so
its the exact same .dll failing again
i think its related to wwise audio drivers
could you check if you have those installed?
where would i find those?
just look it up in your search bar
either works
the log mentions it so it makes me think its doing something unintended but im not sure
wait nvm, i think wwise is integrated into unity so its probably not related to your pc
well just in case i found a folder
for some reason it mentioned terraria and dead by daylight
dont touch anything there
yeah i assumed that wouldn't be a good idea
hmm
does your cpu/gpu/ram have overclocked enabled?
that may cause issues
i'd like you to confirm those first, and if all are disabled, ping me again
you can check in the bios
kk thanks i was about to ask haha
if all of those are disabled then i have no clue anymore
yeah it's not overclocked at all
all disabled?
@mild ridge sorry to ping you again but we got the same error code again, even after deleting the interfering audio driver
could you take a look?
what the hell it's working now
im so confused
I genuinely didn't change anything was it just the restart??
well, maybe Ghor can still find something in the log
last time it seemed to work and then didnt
My mike won't let me unmute it
I would need a new crash dump
huh, well, @ruby yacht if it crashes again could you send it?
oh, I see there's one from about an hour ago?
yeah its the one i included in your ping message
ahhhhh, gotcha. didn't see that it was a reply
its not so much that its not working now (fsr), but that i want to find the issue so we can have a solution
looks like AudioDevProps2.dll again
thing is, im not smart when it comes to files like that
yeah i did notice that as well, another audio issue
it's not one of our files, and I don't recognize it from any software I know. last time, it was part of some driver or audio management software?
apparently not completely
otherwise AudioDevProps2.dll wouldn't be present to cause a crash
maybe some other audio drivers aside from realtek may be including that file?
im not very knowledgable on the topic of sound drivers but some custom ones seem to be causing it
strangely enough, it's loaded twice from two different locations
Pin 6 - Pre-DLC crash solutions
The first two solutions are for LAUNCH CRASHES only.
-Audio drivers may be inserting sound files the game does not recognize and thus resulting in a crash (audiodevprops2.dll). This issue is caused by programs like Sonic Studio. Uninstalling these fixes the issue. The only recommended audio driver is Realtek.
-Booting up the game without AVX instructions enabled at Windows level. You can enable AVX instructions by opening command prompt in admin mode and typing 'bcdedit /set xsavedisable 0' without the ''
Other general crashes
-You may have overclock enabled, disable it in your BIOS. Note that ram/cpu that sync their clock rate also causes this issue, set both to base clock rate.
-Programs like Citrix or non-official GPU drivers are active. This can stop the game from launching, but mostly causes crashes during gameplay. Uninstall all GPU programs except the official/up-to-date drivers. Only enable recommended updates.
-A driver may be broken or Visual C++ may be malfunctioning. Open command prompt in administrator mode and type the following commands (let them finish before entering the next). Copy paste without the ''
'sfc /scannow'
'chkdsk /r'
'DISM /Online /Cleanup-Image /ScanHealth'
'memtest' (If memtest doesn't work, use winkey+R, then 'mdsched.exe' without '')
-Manually reinstall Visual C++. You can download them from here (https://www.microsoft.com/en-us/download/details.aspx?id=48145). In the programs list, this is listed as Visual C++ 2015-2019, delete and reinstall both x64 and x86.
Other solutions are listed in Pin 4. If nothing solved your issue, post the Player.log and Error.log here.
can that be pinned
anyway, its nearly midnight here so im gonna go and sleep, feel free to @ me if any developments or other things are found and ill edit the message
thanks for the help Ghor
pretty based
dammit Hifu go back to gd1
it's worth noting that I think the title of the crash window you get (Unity 2018/4/16f1_e6e9ca02b32a) is just what shows up any time the engine crashes, regardless of cause. one such case I'm aware of is when users try to start the game without AVX instructions enabled at the Windows level
that might be worth pinning as well
Also try enabling AVX instructions in your BIOS
or something like that
edited it
based
yeah sure
So im having an issue and I have tried looking it up to fix it where the game crashes my entire pc, I've verified files, I've Uninstalled and reinstalled, I've updated all my drivers, I've made sure that everything is up to date, I exceed the requirements to run the game and nothing seems to help. I've defragged my comp thinking that might be it and nothing has helped. I can play for 1-3 hours before it crashes
what kind of crash is it?
does the game straight-up close itself or do you get a unity crash
?files
@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
also, please include your crash files here (crash log, crash dump and output log are all in the same folder). check above message for the location
it started crashing again and that second solution didn't work, here's the zip
this is sooo frustrating lmao yesterday i was able to do a 2 and a half hour stage 31 mithrix loop with no issues
ill have a look later
kk
@ruby yacht issue is still the same audio.dll
aka: you havent uninstalled sonic studio 3 correctly/fully
i never had sonic studio 3 that was someone else, the thing i had was called "VB virtual audio cable"
oh well, same thing anyway
it doesn't show up in the control panel anymore, where would i find excess files?
uhh
probably in your program files
or x86
https://vac.muzychenko.net/en/manual/uninstall.htm this is a detailed explaination
Virtual Audio Cable (VAC) - sound routing/transfer, integrating with DAW, SDR, VoIP, SIP. Simulates a multi-line audio adapter/card with loopback
i recommend you follow these steps
wouldnt want to accidentally touch something you arent supposed to
I run the game on lowest settings on pc
and bam game crashes at any time
cant event play a match for long because it crashs at like 3rd stage
yeah i looked like everywhere and couldn't find any excess files from it
did you also check that manual?
yeah it didn't help much
huh
because im pretty sure it's already fully uninstalled
hm
also it mentions sonicstudio3???
im so lost i have no idea what sonicstudio even is
its not something that shows up in the control panel so i dont think it's a software
sonic studio is an external audio driver
is it important?
if you have realtek, no
and realtek is completely free, so there is no reason to not use realtek
but at least we know that the file exists
after some googling i found that program Goo sent you earlier, that yellow brick thingy
people say it fixed it for them
looks kinda sketchy though
so could i replace sonic studio with realtek or something like that?
close all programs that use the sonic studio 3 applications and delete those .dll's
1 sec
dont delete anything just yet
im not sure which programs use them
bruh
realtek is a huge driver company
maybe you have some internet-consuming things open, like a steam download?
its probably just the website, for example i can download things like videos off of google drive well over 2 gigabytes in under 2 minutes
ig ill just have to wait it out
its really weird how Realtek's website is slow
maybe they are doing some server maintenance or sth idk
possibly
anyway
could you quickly type in realtek in your search bar?
a sound manager should pop up
nothing came up on the taskbar
okay well, install realtek first then
yeah, im gonna go to sleep. once its done, try running the game again
kk
if it doesnt work, ping me and ill have a look at it tomorrow (please include the crash logs)
alright thanks
no problem
so what is happening is the game is crashing my entire pc. there was no crash folder but i found the output log
hello, so im new to this game (ror2). yesterday, my friend and i were trying to play together. the problem of game was lagging(unplayable). our pc spec is fine if you wondering (gpu we use rtx 2060 and gtx 1070). yet, i dont think we have bad connection or ping since we also play other games smoothly (no lagging at all). any suggestion?
@fierce abyss this log is incomplete due to the crash
its of no use to me
please look in both the \Local\ and \LocalLow\ paths
if neither has them, ping me again
@fierce abyssPress winkey+R and type in eventvwr this opens windows event viewer, where you can find what happened prior to pc shutdown.
In that window navigate from left panel to system, should be inside of windows journals folder. Click on it, there should be a list of all errors with dates, short descriptions and error codes.
Sort this list for criticals from right panel, you can do this with filter of this journal
Usiually its related to power issues (code 41) If there isnt enough power to supplu from PSU - pc protects itself by shutting down.
i dont have it in either of them
have you tried what Goo told you?
if not, please do
I was having the same issue as @ruby yacht and reinstalling my audio driver fixed it. I figured it would be helpful to mention.
my problem was also fixed by installing realtek and uninstalling sonicstudio
if anyone know how to help please im trying to join my friend but i cannot pick anything
yes! i have the same problem!
every time i try to play multiplayer this happens i think i've tried everything
so i started up my game, and yesterday i had almost every unlocked and now everything is locked, any way to fix it?
there’s a way to unlock stuff by entering console commands/going into the files. I don’t know how to do this though, so look up how to do it
verify steam files
your profile may be loaded incorrectly
that’s likely a better solution lol
it was my profile, thanks for the help tho
so is it fixed now?
Hi, my game crashes randomly and I emailed about it a few months ago. Is there any update on that?
I can supply more crash logs and emails sent before but I really would like some help.
I also sent a message in bug-reports but I think this may belong here instead, sorry
Nope, pc
I did look up through this chat and I'm seeing if enabling AVX works
@jovial inlet Hey I think you helped me fix my game and I love you ❤️
what exactly did you do to fix it?
I don't take back the love but I take back the fix, I tried enabling AVX like the pinned comment but that didn't work it turns out (I thought it did because I actually went half an hour into a monsoon run before the void fields killed me).
I looked through audio drivers and I don't believe I have anything that would effect the crashing but I still get the Unity specific crash message. I'm trying the cmd scan now. I have the ouput log here, I'll send a crash dump in a moment.
Sorry about that, didn't mean to keep you up. Here's the crash file. Thank you so much
can you drop the crash folder instead
the dmp is of little use to me
i need the crash log
log should be located in the same folder you got the .dmp from
Got it
Me and my friend are trying to play multiplayer and it keeps disconnecting, any ideas why?
Anybody know what part/team of gearbox ported this game?
I managed to setup a dedicated server on ZapHosting, i can join and play on it via console command but it's not showing up on the Server Browser in steam. How can i make it discoverable via the server browser on steam?
sounds like a connection issue
try this
Alright thanks I’ll try it next time we play
@pulsar pecan from what i have found, your graphics driver may be wacky
please uninstall and reinstall it
also, be sure you only allow verified updates, and not experimental ones
if that doesnt fix it, please follow those scans i mentioned in the pins
the issue appears to stem from a second (virtual) video adapter like citrix workspace
if you have any of those installed, please uninstall those
this might be an overclock-related crash
if the game crashes randomly during gameplay, that's usually the cause
and the crash dump looks like the kind that comes from those kinds of crashes
you, also, may want to look into temporarily turning down or turning off any RAM/CPU overclocking that your PC may have come with
Please help.
I'm on ps4 and I can't join quickplay at all or even join invites. It just keeps saying "Disconnected: could not connect" every time I try to enter quickplay. I reinstalled, checked my connection, restored licenses, and even contacted gearbox but they never got back to me. I really wanna play with others but I can't. Could someone help me with this please? I dont know what else to do.
@lusty bear Well, assuming game needs p2p connection like it does on pc.
try to replace your internet with your phone hotspot. Share your internet to your router, make that connection selected 1st, ahead of your wired connection. Then enable upnp in your router and try the game.
Idk how effective this would be, but that's all i can come up with.
Hey, haven't played in a while and my game seems to be absolutely busted atm. I even uninstalled and reinstalled as well as verified files. For some reason my cursor is non-existent after I select my profile. Can't do shit
also getting some funky text at the bottom right of my screen
no cursor 😦
last I played, profiles weren't a thing so idk i think that might of busted it
only thing I can really think of is my steam name is no longer Pickles and that's causing some weird conflicts
anyone have some know-how on where to change profile name in files?
edit: That's not it. Changed my steam name back & fixed nothing
Hello, have ran into an issue when disconnecting midgame and cannot rejoin midgame and it is just saying "bad password"
i am assuming because there is a password on the lobby you cannot rejoin it? i think there should be a work around joining private games with a password on it
@tropic gulch no gamepad binding
@jovial inlet, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)
y
@jovial inlet,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:
- Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
- Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
follow these steps
thanks! I'll test it these out
So @jovial inlet , I think I managed to reproduce the bug.
I finished a run by defeating Mithrix and leaving the moon, started the next run and had 50k lunar coins more than before. I ended that run immediately by dying, started another one to see if I just get the coins with each new game but that didn't work so I just quit that one through the menu.
Another thing that might be interesting to note is what I mentioned yesterday in the bug reports channel because I forgot to start steam as admin again so the run that gave the coins was not finished properly but ended in a black screen again. Only this time I was able to find the "quit to menu" button to get out of it
Also looking at the output log I'm even more certain that yesterday's problem was due to missing file privileges
So basically after the run ended there were a bunch of NullReferenceExceptions and after that even more UnauthorizedAccessExceptions
@mental beacon if that is the case, start the game in administrator mode
Yes that's what I'll be doing if I don't forget again. But I'm still not sure if the +50k lunar coins come from that and if so why
me neither tbh
Will my friend on PS4 be able to play co-op with me on PS5?
Just bought a game for PS4 and translation is very buggy. Will it be fixed soon? Russian language. Wish i could switch to English version, but it's not possible without switching whole console to English :(
Hello! my friend and i just bought this game and wanted to play multiplayer. However, if my friend joins my lobby he can't click on something and shortly after he gets kicked out the lobby. We tried it many times but it seems to not work at all. Not only that but i can't visit other people's lobbys. What do i do to fix it?
gone
will there be an update for the nintendo switch
check #announcements for updates
Thx
@wise badger We are not tech support we are moderators for the discord
My keyboard and mouse Does not work in the lobby pls help
no gamepad binding
@jovial inlet, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)
y
@jovial inlet,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:
- Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
- Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
@little basin follow above steps
Hi guys, I keep trying to start a private game with a friend but he cant even properly load in past character select ( his health bar shows up but its just all black, as though he died). I was assuming connection issues but we can play other things without problems. He's tried a few different things but nothing seems to take.
Hello, I can not connect to multiplayer lobbies at all. I invite friends, they can't connect. I join friends, I can't connect. I try to join a quick play multiplayer match, I get disconnected. Please help!
I should also mention that I'm on Xbox one.
console mp is generally broken, its better to ask for help in #ror2-bug-reports-console
#ror2-tech-support message try these fixes
Hey so this is an incredibly specific issue, I've been trying to access the steam leader boards for ror2, but the request requires a publisher Key for the game, while i think it'd be mad to just hand this out, is there a way that the steam leader boards could be updated to not require this key? That way the prismatic leader board could be used on websites and in discord bots etc.
Not sure if this is a steam thing or a hopoo thing, either way i know this isnt the right place, but the "feedback" board didnt seem right either
@royal sleet this is a good #ror2-feedback-and-ideas idea
Does risk of rain run on any Xbox newer than Xbox one, or only Xbox one?
hey, is there an actual fix for the mouse delay bug of this game?
i also get the delay in the menus and it's pretty annoying
it runs on both the ONE and X models, not the 360 or old Xbox
the X version is the exact same as the ONE version, so it mainly just runs a lot better
hey can someone help me out every time i try playing WSAD wont work so i just instantly die i have restarted it many times
The two options I could think of would either be to check your controls menu and see if it got switched around, or check if you have a controller connected/plugged in. those are at least the simple/common things to check in a case like that.
Hey can someone help me. so i downloaded bepin expack and and created a new folder for it extracted all the files and deleted, manifest, read me, and the icon then i tried to downlod the r2api. But when i extracted r2api it came with all the files read me, manifest, icon and plugins expect for monomod did i do something wrong??
uninstall the game and delete anything still in the folder
then re-install and download r2modman (link in pins of #ror2-modding )
manual modding is unecessary as r2modman connects to thunderstore and lets you download mods via its client which is both more convenient and less likely to mess things up
But to answer your question, the monomod folder is no longer needed
And as such, no longer oncluded
My PC completely freezes, unable to tab out, unable to close anything down and even the power button on my computer oftentimes doesnt work. This specifically only happens when after joining a multilayer lobby I go into the character select screen
I have a strong feeling its down to a corrupt file, done an SFC scan and completing the rest of the cleanup now. But I was wondering if this issue specifically had been mentioned before?
Running the game windowed instead of fullscreen fixed the problem so its probably a graphics card / driver issue. Nevermind then ignore that
Why does my game quit after like 15 minutes & goes back to the main page of the game? Gpu problem? No crashing or anything being said, just drops me instantly. I’m on pc
Is there a way to clear run history my old save got corrupted do to mods I deleted it and now starting no big but it still show old runs
check pins
@jovial inlet so do I just need to send the crash data like it’s says in a pin ? Only thing I see that may apply to me
id like you to follow both steps for the non-startup crashes anyway
also, verify steam files if you havent
do that first, always
Okay I’ll try to figure that out today. How exactly do I do that steam file verify? Is that on a pin post? Not the best with the technical stuff. Thanks for the help with my dumb questions
Hey! Im playing on ps4 and its sometimes impossible to skip even 1 stage on monsoon because of fire enemies, a bug can deal 80 damage or more on first stage. Im not sure if there's such a problem on xbox. Is there any way to fix it or should I just wait for devs to patch this?
Hey uhhh check pins in #ror2-bug-reports-console but you just have to wait for patch
Hello everyone. I'm in desperate need of help. I keep getting this unity crash error: "2018.4.16f1_e6e9ca02b32a". I tried different solutions: Execute in admin, compatibility in different Windows versions, update drives. It's driving me nuts, every time I play with friends I'm, literally, the cause of the end of the run due to me disconnecting. Does anyone know what can I do? If I need to provide more info, let me know. Thanks all!
check pins
we have 2/3 solutions that may work for you
?files
@livid edge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
My bad, thanks for letting me know
@jovial inlet Sorry for bothering, but I've done all the command prompt commands in the pinned message. After 'chkdsk /r', that took a while, should I do something or just pray the crash error is now fixed?
game didnt crash, but team member may of, thaat or my wifi went out for a split second and kicked him since i was host? But at the end of the game at 20 rounds i was going through the ancient sand gate and as i was coming out i went to fast and somehow hit something and died. then i revived and was stuck in mid air as if i was in my shift command dash animation. couldnt move what so ever and had to end the run.
restart your pc and try again
Oh I did. While starting, the pc did all that scanning and finished
After that, I opened a run of risk and a while later, it crashed
I'm trying the solution of AVX instructions enabled
Fingers crossed
if it happens again, send your crash folder
should contain an output log, a crash dump and a crash log
i cant read it rn due to me being away from my pc but someone else may have a clue
Y'all know what this is happening?
you on pc?
cuz it might be your graphics card
try making a lot of the graphics lower and see if thatll help
yep
if it doesnt help then i have no idea
i remember getting that and changing the graphics fixed it
but that was on ps4 so
In graphics u mean like lowering shades and things like that?
i tried but that didn't help
oh
yea
oh wait check task manager
when you run the game it might be taht its taking up a lot of stuff up or something else is
@steady mirageLooks like shader problem.
You can try:
Run game files verification thru steam.
Check for new GPU drivers.
Try windowed mode (Alt+Enter while in game)
Delete config.cfg from C:\Program Files (x86)\Steam\steamapps\common\Risk of Rain 2\Risk of Rain 2_Data\Config
Run the game from integrated GPU if possible.
K
Location? Sorry for asking
?files
@jovial inlet,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
@mossy bay
Thanks
Should I upload all the files here or via dm?
I was now playing and it crashed 4 times
send it here
im away from my pc so i cant read it rn
send the entire folder including the output log and crash log
My friend and I are trying to play, whenever we join a lobby, one of us gets kicked, or when we start, the one who was invited to the lobby will only have their name show up with the health bar all black. Haven’t had this issue until 7/29/21
I'm having the same issue with my friend
Hey guys. So out of the blue I'm having some interesting frame issues. I used to get over 100 frames but the past two nights I've been getting around 60 and even lower a lot of the time. Not unusual to be down to 20 frames in a TP event. I've always ran the game on high and now I can only get the same performance I used to by putting EVERYTHING on low. Is there anyone who's had this issue and if so, how'd you fix it?
Been looking around trying to find a solution but the only things I'm seeing are fixes for crashes and failed boots.
And the occasional "just turn everything down 4Head"
it also drops to ~60 frames when I'm in the menu which is very weird
Is there another location that save files are stored? Even after deleting all the files from the folder, the in game profiles are still there. Also tried creating a profile and no new file was created
I'll check. What folder would I be looking for?
Steam > userdata > (steamID) > 632360 > remote > UserProfiles
That's where save files are stored and worked perfectly fine. After creating an account and even removing the files from there, it's still showing profiles which it shouldn't be
I'm only seeing one file
That would be your in-game profile. If you were to create another profile another file should be there for that profile
3 profiles, 2 files
and even if I remove the files all the profiles are still there
Yeah, but I only have one profile and one file
oh wayment
i see what you're talking about now
Yeah, and now I'm having this problem. Before everything was working just fine and now it's not reading or writing to the files and I don't know where it's getting my profiles from
do you happen to have another 632360 folder things are saving to? that'd be the only thing i can think of
no, there's only one folder for that
hmm, yeah i'm not sure. i tried seeing if read-only did anything but it didn't.
alright so now the game just randomly started running above 100 frames where it would be running 60 when the issue was happening. I have yet to find what's causing it, all I did was move to the settings, changed v-sync from off to half to always, back and forth, about 10 times, and all of a sudden my frame rate just doubled.
and all i did was alt+tab and I come back to half the frames!
wanna put this here just in case something's acting weird in here that shouldn't be happening
I've also tried uninstalling and reinstalling, verifying game files, starting vanilla and modded (to see if any of my mods are conflicting), restarting my computer, updating my drivers, updating windows, and none of that has worked
vsync probably
update your drivers and disable it both in-game and in-driver
oh wait you already fixed it nvm
anyway its a common issue
steam cloud
disable steam cloud and then delete your profiles
you can also make a new file with the exact same name and have it overwrite another, without disabling cloud
hey so im tryna play mp w/ a buddy but the lobby keeps fucking up and he cant select anything
Sorry for replying late, steam cloud is disabled and with the profiles gone they were still showing up. I just found that it's easier to use the in-game console and duplicate the profile that way
Hello I am new here like just purchased the game new and am in need of help as I am experiencing game crashing and upright BSOD's mere seconds after starting the single player making the game unplayable for me. All my drivers and software is up to date so I am guessing it may be a hardware issue? Is there any thing I can do to fix the crashing or at least minagate it?
check pins
first message
If it's a common issue then there's gotta be a fix for it right? Aside from vsync, because screwing with the vsync settings only works sometimes.
tends to be vsync or malfunctioning drivers
you can try opening command prompt in admin mode and type 'sfc /scannow' without the ''
that will fix any broken windows driver including visual c++
Alright I'll give it a shot tomorrow
alright so it doesn't seem to be any malfunctioning drivers
so if neither of those fix the issue, is there anything else I could do
is there like a support email i could hit up too?
found it nvm
another update, game just randomly started running fine on the first stage, but when I TP'd to the next stage the frames went back to being bad again
Ok so I believe I might've fixed the the crashing issue
The issue might've been me having Vsync disabled which was causing my PC to have heartattack and just shut off
Soon after enabling it though I and now not getting any crashing problems and was able to clear the first area with the only issue of me dying alot because i'm bad
do profiles carry over to other computers automatically?
aight so i have mods isntalled but im not quite sure if its because of that but my friend sees these shapes in the ground and during normal stages he can see a bunch of them which blocks his view
if you have steam cloud enabled, yes
seems like a mods issue to me
have them play without
Game crashes randomly, sometimes minutes in up to 90 minutes in, I’ve reinstalled steam, updated my drivers, downgraded my drivers, tried core clocks and overclocks, whitelisting firewalls, compatibility mode, lowered in game setting, and anything else I could think of
On PC
There’s no lag just randomly freezes and crashes
ClientRpc [ClientRpc:InvokeRpcRpcOnStealFinishClient] handler not found [netId=16564]
(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45)
d3d11: failed to create staging 2D texture w=128 h=2 d3dfmt=10 [887a0005]
d3d11: failed to create staging 2D texture w=128 h=2 d3dfmt=10 [887a0005]
d3d11: failed to create buffer (target 0x1 mode 3 size 54720) [0x887A0005]
Crash!!!
check pins
try the scans i listed there
also, verify files via steam
@jovial inlet I did
@jovial inlet Am I tripping or did the pins change?
ok cool
I just wanna bump this, hopefully someone knows
😔
your crashes appear to be coming from multiple places in the engine code. this is usually associated with overclocked RAM
I finished the teleporter 100%, but when I press on it, it doesn't get me to the next level
There is a little sound effect, but it doesn't do anything
cannot say due to mod influence
we dont really do fixing when mods are involved, its best to go to the ror2 modding discord for that
link is in the pins of #ror2-modding
How to turn off auto item pickup?
not
it doesnt exist, outside of lunar items
In cooperative game? why?
we are constantly picking up each other's items, especially on bosses
Just gotta learn to avoid the other item. Not sure if there's a mod that stops it though
I've had it happen to me before playing vanilla on a drizzle run, but not really sure how to fix it. I don't know what causes it either, but I've only ever had it happen on high stages. I believe mine happened around stage 50.
Bump in hopes someone who has had this problem can help
So you didn't have mods on, right?
I was thinking it might come from this mod I have, that speeds up the teleporter loading process
did the fixes i gave you earlier not work?
as in, vsync disable, the scans and re-installing your graphics driver
Weird performance fluctuations can also come from power saving mechanisms on your computer assuming you don't need as much power and thus throttling your CPU speed, especially on laptops
@orchid flame yeah no mods. I wonder if later in the game the system has an issue getting you to the next stage. But not really sure what makes it happen
Unfortunately not, I tried all of that and nothing
I'll check those just to be safe, but I believe it's all on high performance and what not
That actually could be possible due to updating to W11 messing with settings
Well not the bios stuff, but battery settings
wouldnt make sense either
windows does have a power saving mode but that isnt the issue
because that would be mainly cause slower load times
Yeah
I mean I'll still check and give an update to see if it does anything, wouldn't hurt
Hoping something ends up working though lol, I just wanna play the game
Updating to W11 did change my power plan, it was at balanced prior to me changing it just now
Because to update to W11 I had to fresh install W10 to enable some stuff to allow my computer to run W11, so it probably changed it when I fresh installed
that shouldnt matter at all, at least from my experience
my pc has been on balanced since i installed it
but eh, if it fixes your issue then its fine
Yeah didn't do anything, still lingering at 60 and below in places I should be much higher
Those are all the stats too in case something looks off there
also only sitting at 60-70 frames in the menu when there should be nothing in the menu taxing enough to make it that low
I've done nothing, and the frames have doubled. This has been happening recently, where if the game just powers through the dip, it will spontaneously reach my usual frame rate. However this goes both ways, and after a while of playing with the usual frame rate will spontaneously drop and linger around 60 frames again.
Hey, there it is!
I'll see if I can get a video of it next time, because I'm an idiot and accidentally turned off my instant replay when I went to record it 🙂
It won't let me take videos and have the performance overlay on for some reason, but here's a screenshot of it running high, and I'll return with another as soon as it dips because I guarantee it will
Also, GPU started running very hot.
4 minutes later, frames tank. No movement aside from a mouse bump. A pattern I'm noticing is that with the frames, the GPU utilization has also dropped dramatically, and the GPU starts cooling down.
I hope this provides a little bit more help as to what might be going on
Thinking that the GPU temp value might be showing wrong because the temp decreased oddly quickly upon exiting to desktop, and I don't believe heat just goes away that quickly lol
But the GPU usage and the frames are likely correct
It doesn't heat up until it starts utilizating the whole GPU though
This is literally the only game that I have an issue with
I don't think the dust on my fans would equate to the utilization lowering and rising either, especially when the game BOOTS like that, you know?
And like I said, I don't know how accurate the temp monitoring is when I exit to desktop and it returns to 55° in a heartbeat
@peak shadow 79-80C is typical thermal throtting temp. This looks like thermal issue, but remembering other problems with rtx series cards - might be new drivers issue. Try to reroll or upgrade to beta version before checking thermo origin of this problem. Check for malware, crypto miners mainly, pc could be infected and do gpu mining in background, but that's rare.
@steady topaz interesting, but the thing is that the temp never really rises literally until the frames rise, almost like it's simultaneous. I want to say it lingers around 70° when I'm sitting around the lower 60 frames. I wish Shadowplay would capture the performance overlay so I could show in more detail. And also, this started happening prior to any sort of driver update -- I actually updated the drivers in attempt to solve it but no dice, but there was no driver update that seemed to cause this to start happening.
Because if it was thermal throttling, I would expect the frames to drop when the GPU started overheating, but it looks like it happens way before the temp even gets close to overheating. 🤷♂️ I literally have no idea what to even tie the issue to honestly.
@peak shadow you can instal another OS on external drive without touching your system/personal files to run the game from there. Steam and fresh gpu driver is what you need to run the game, bare minimum gonna be installed with OS, provided its win 10. This way you could safely test if its your hardware/thermal problem or software combination. I can't see faster and more or less evident way to test it. 32gb flash stick would be enough for OS + game files. Speed of USB is enough to run the game, but that is not the solution. For ppl before you drivers rerol or complete OS reinstall were the solution. Keep in mind I don't know what exactly is wrong there, but we did lots of test to no result. Doubt there is some light laying in your data, but you can at least do tests like this.
Hmm, would I be able to do that with win 11? Because that's what I'm on, so I'd want to see if fresh win 11 would cause any difference. Or, would I be able to rollback Windows updates to get the same results?
@peak shadow yes, win10+ will do just fine. I do recommend tu use exactly same OS, so use it. Doubt that you have rollback point, but if game were working fine back then, when you have last point it might help. This won't affect user installed software, along with any crypto miner malware. So there is possibility that rollback changes nothing for performance of the game. This is why fresh instal of trial os on same hardware, but on different software might be different. If so you could continue to search for the solution knowing what's different in software
Alright. I'd have to buy a drive and format it to put win 11 on it to see, unless I wanted to wait and see if any sort of windows or driver update changes it
But if those happened to be an issue, wouldn't it affect all of my games, and not just risk of rain
thats good thinking, there might be other solutions.
Idk how to answer this question properly, I have limited knowledge, this game just have kinda specific requirements and issues that devs cant really affect. They didn't invent the engine and can't realistically fix every aspect of it. Yes they did outstanding optimisation job and game works for most players very well, but some edge cases like crashing on oc ram under specific circumstances is what just happens to some players.
@peak shadow there were performance issues for gpu 1060 series due to drivers and engine version of the game. Now its mostly gone because of updates to said drivers and engine version. But we still don't know what exactly went wrong there.
hi, my game often freezes and crashes, ive tried reinstalling it and verifying game files. i've attached the crash files
If it crashes again, please upload the next crash dump if you wouldn't mind. It helps to have multiple to determine if it's an issue with a consistent crash location or a random one
in the case of the latter, it seems to almost always be due to overclock on the RAM/CPU/GPU (in order of likelihood)
heres another crash dump i got 
The crash location in this dump is different from the one before. I'd suggest checking if your RAM or CPU is overclocked
Hey! I checked with an I.T guy, and he told me my RAMs cannot be overclocked, any other idea?
