#questions
6 messages · Page 507 of 1
How do you open a ticket again?
is corruptor still red?
I just need the command.
Which ticket type, rewardmail?
Presumably, unless there was a recent change not mentioned in change log.
ty, asked ig and a player said something abt that there is time between voting and night time so had to make sure
Go to #bot-commands and do ?claim <your ingame name> <yoursupportpin> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 1234 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your Support pin count.', check if you took the correct numbers on your support pin.
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@sand saffron There you go ^
You do ?claimstatus
While in bot commands of course
Thank you.
You are a legend.
:D
Hey, can someone please tell me the status of my ticket number in #bot commands?
I already saw u tried in bot command
Your tickets already opened just be patient
Ppll will have queue until their ticket opened
Your already opened, so be patient
It could take weeks, as you can see there's over three hundred people ahead of you so just wait until you get a message there.
What day is it to get new roles (usually every thrusday right)? Now i don't see it happening on Thursday.
Generally Wednesday, although time zones may adjust when that is. And sometimes it doesn't happen, although it usually does.
What do the new RRV or Random Wolf roles do? (Ghost Lady, Keymaker, Preacher, Vigilante, Werewolf Fan, Split Wolf, Wolf Trickster)
You will know when they get released
How to know the redeem code?
What decides which outfits come on special offer every day? It seems to be RNG to me, but some appear more than others so help 🙏
My gold wheel disappeared after I played a game and never came back:(
I spun the wheel a few times and wanted to play a game so I can trade my roses from the wheel, and when I came back, it didn't appeared again
I don't know if it's a bug. And I posted this in #questions so I can know if this is normal and when does the wheel disappear (more precisely)
Is there any code? And where I can know the code?
I would help but only helpers and other roles are allowed to help
@unique quartz
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!
Dev
Just dev that know about it
Everyone allowed to help here 👀
You can too if u know the answer
That you can't help is bug
I didn't know rule 13 doesn't apply to questions channel too
Well u know now
Yep
Does Detective see Fool as Enemy of Village?
Det will see fool # with everyone
Okie ty
Did you try those things:
- restarting the game
- clearing the cache
- updating the game (if possible) ?
If yes, it's also possible that you watched too much adds so there aren't any for you anymore. There is a limit how often you can watch adds for the gold wheel.
Heya!
It actually gets picked randomly by the devs, so theres no specific order or rotation 👀
Fake reports can be a reasons to be banned?
Fake reports might be lead to a ban, however, report fake reports isn't necessary 
The report doesn't help in accellerate the process? I mean, in case for banning who did the fake reports.
Guardians can see the reports and know if it's a fake report or not. Report fake reports only flood the system
Alright, thanks.😄
if i was banned but wrongly where can i talk about it. In game Ticket or Discord Ticket?
You can talk to a guardian in game ^^
To appeal an in-game ban you need to open a ticket with a guardian.
- Open the "?" on main screen, then on "talk to a guardian". You'll be led to the ticket menu
After, you choose "appeal my ban" and read and accept the information following by clicking on "create". Your ticket is now opened and you can explain your request.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Thanks
You are welcome🥰
I am new to this game can some one tell me how to play?
Hey! Welcome first :D And sure, you want to know how to start a round or how the basics of the game are?
How can I make a bio like yours in the profile with this black ||things|| and of you click on it it's continues?
Hii, is there any website or whatever where we can see all the dates of previous 380 gem offers which were out for one day ?
You can do this by typing 2 of these characters | two before and two after the text and it will be || hidden || 
Thanks! Didn't know that it also works so easy in the profile
I don't think so. But you can have a look here: https://thecrazymaffin.github.io/OutfitList/outfits.html
You're welcome :D And yes I didn't know it at first either
Okayy thanks anyways
yw 
How many skin places is the maximum?
24 is the max
Thanks 
You're welcome 
its only me or the santa letter closed ?
me too

It will open soon, was already noticed.
yaay
i thought cuz we sent letter last year
Santa's letter?
I know there is a limit, but usually when I reach the limit it shows that the video couldn't load and I can't spin anymore, so when I go into the main menu, I don't see the wheel directly.
This time after I spun the wheel, it still showed up after I joined one game. After the second game it disappeared
What is exactly is is explained in the most recent#community-announcements 
Is helper dev friends? They can answer everything about the game🗿
Nope, however, all Helpers+ are part of the discord staff team, which means they're able to handle a vast range of questions related to the game as well as different channels, such as #feedback-readonly or #bugs-readonly
hi, i am on wolvesville web and there is something wrong with the guardian feature there. is it possible to talk to one through the guardian mail bot here on discord?
Hiya, may I ask what is wrong? Are you unable to talk to a guardian?
hey in which living room do you have to go to have the discord equipment in the game?
@night cloud
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!
Hey, you need to play a round of the mode. And you can find the loading screens in the inventory under "Items". 
Hey, does anyone here know how to get the bug tester badge?
And additionally, how are each of the different individual badges earned?
Recently I saw someone who has 4 daily challenges and 4 weekly challenges, is that a glitch?
I know how to earn them, I just need to know how to get the other badges such as the bug tester badge.
Bug tester badge is obtainable by testing 7 times in Tester Club server, the link is in #partners
How to get xmas shirt?
How to get Xmas Shirt - Santa's Letter ._.
@drowsy perch @spring wadi check #community-announcements 
There you can find Santa's letter
And you can find some xmas Shirts in lootboxes or buy them in the inventory 
How can i find my discord id?
You can go to setting->Developer mode (PC) or Behaviour (Mobile)->(right)click on avatar->Copy ID
Yours is 761251354081099786
Ok thanks
Why very less people play rank
Before wait like 1min to start nowadays 5+
Quick game still the same but sometimes I want to take it serious so I pick rank but very very less player on rank
Hello! There's not a simple answer for that, and my reply it's just my opinion, so I will post it in #wov-chat to discuss that 👀
Ok thank you
Does someone know what exactly we're supposed to write in santa's letter?
(i know that we should write why or how we've been good this year but what exactly?) A Example would also be helpful if you can't explain it.
Where is this santa's letter ?
Thx
Heya 
I wrote about how my year went and about some good moments and memories I made through out this year. There isn't a specification of what you should write and I actually never wrote why I was good or bad because that doesn't matter most likely if you put some thoughts and time into it to write something nice 👀
Ok thx now i have an idea
You're welcome and I wish you a nice day/evening 
how to get it ;-;
hii can someone tell me the command for opening a ticket again please 🙂
Heya!
To eventually get it you'll have to fill out the latest Docs in #community-announcements
Go to #bot-commands and do ?claim <your ingame name> <yoursupportpin> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 1234 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your Support pin count.', check if you took the correct numbers on your support pin.
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
the instructions are above this message
thank you
what should i do after i have filled out and sent the questionnaire?
Then make sure that you can receive Dms from Members of this Server and wait until one of Santas Helpers sends you a DM!
thank u so much, have a nice day/night :>
Thank you, you too! 
hello, may i ask what's the minimum level to donate to a clan?
Hi! It's 10 
oh ty!
✦ Have a nice day! 
hii, how many bonus xp do we get by finishing a game as a hero ?
MY WHEEL CAME BACK!!!
It's A Miracle!
When I was a hero, I got 10 xp bonus
okay thanks 🙂
what happens when 2 convertor roles try to convert the same player?
That's what they did after night 3
They just didn't speak, vote, or play until then.
We need a captcha now to start match :/ would fix it though I imagine.
@alpine barn I deleted your image because it public shamed another user and that's not allowed here. Please stick to our #rules-deprected
Thanks @empty sentinel just frustrated someone can get away with it for so long.
The best thing for you to do is reporting that player ingame and tell others to do the same
I'll send you a DM
@empty sentinel the point im making is the player has over 5000 suicides. Obviously reporting in game isn't working as it should if this player can continue to abuse the game for this long.
Fleeing too much leads into an automatic ban. The more you flee the longer the ban time gets, but since there is nothing such as perma bans even those players can still play. As I said, reporting them is still the best option you have, but if you have any feedback feel free to share it in #feedback-readonly
Here you can read all the ways to get gold (and gems)
@drowsy perch please only comment here if you want to ask something / answer questions not answered already
So please, don't comment on questions from two years ago, and be respectful, some people isn't the same as a whole country
buying them with real money. they are a premium currency.
BP and daily challenges are the only free ways of getting them, and thats more than most games do with their premium stuff.
@drowsy perch it depends on which two, there is a set attack/convert order for that, its also pinned in this channel
hello, when does this week's quest end? it says after 4 days but when exactly does it end?
Hello! So, a new member just joined my friend's clan and donated a pretty large amount of coins, when asked why he did, he said he was using a coin farmer he developed for himself which essentially gave him access to an infinite amount of coins with minimal effort. Is this reportable at all? Or should we just dismiss him as lying and not press further?
I have question how much % is win of all players who win as cupid with ww cpl?
there isn't exact info but it's low. Not zero for sure but it has to be below 30%
it is indeed reportable, you can report them ig and not sure if u can do it here as well
well quests end when you finish them, they reshuffle when the timer hits zero or when leaders do it with coins
well we won't ruin the surprise but I think last time it was either gems or avatar items, not sure tho as we don't have exact info on that
Ty for the reply! I thought it would be reportable, but I don't know if it's "serious" to create an ig ticket. Might just try it anyway!
yeah you can always try and np, that's why we are here :D
Is there an exception that prevents Arsonist from dousing someone ?
I’ve just had that happen to me for the first time ever
Hey! Yep, jailer and beast hunter can protect from arsonist dousing
So jailed/trapped players can't be doused
Anytime!
it dos give a reward, but its more like other event rewards, not 'ask and receive'
using any sort of software to interact with the game in an unfair way is definately reportable and not allowed.
I would suggest making a report ticket in the app, since you cant really report people for such things otherwise.
very few, you can only get a ww x ww win if there is a solo killer still alive until the end
otherwise it automatically becomes a ww win, even if cupid is alive
you cant report 'here' at all, discord tickets for reporting/ban appealing are gone completely and only available in-app.
Reports that are bad enough to report to a guardian, are about:
- Racism
- Homophobia
- All kind of harassment or comments, including sexual harassment, excessive targeting, bullying, death threats and any kind of threats towards another player's health / real life, etc.
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames and personal messages especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
- Language non-compliance: In case 4 or more players speak another language throughout the game
- Cheating, teaming or boosting in ranked
- Grinding/ boosting in your games in quick game or sandbox without your consent
=> If you experienced one or more of these incidents and reported all the players ingame, you should click on the "?" in the game on main screen and then "talk to a guardian". After creating the ticket you can explain your request. The guardians will reply you as soon as possible.
Hi, my friend wanted to get Facebook rewards. She waited for 2 weeks but today, she got a message from the moderators saying she was trying to scam and got a warning, ticket closed. Although she and I are sure there is nothing suspicious in the link and there is no intention to scam. Why did she get this message?
Hey there ! Are you sure that she did not do anything wrong as mentioned in this guideline or use others' support pin? ( http://bit.ly/RewardsGuideline you can check here for more info ). If that is not the case and you are sure that message is wrong feel free to tell her to create a ticket again + dm a mod ( preferably Lisa or the mod warned her ) with screenshots ( if you have ) might help... As this is a sensitive topic, high chance that I did wrong here so feel free to correct me with reasonable answers thx !
If seer finds a ww, can they withhold that info to protect themselves, or is that considered gamethrowing?
Well, if seer stays silent and does not tell the village who the ww is, most of the time ( I say most of the time ofc there are exceptions ) this will make the investigation harder and thus put the village ( their own team ) at a disadvantage so yeah, it is gamethrowing. If you are not so sure, just report them ig first and let the guardians handle 😁 ( again, feel free to correct me with reasonable answers ! ) Oh btw, there are always protectors in each game so more reasons for them to share their info tho.
thank you, I will try
Ty
When does the tarot outfit offer start?
no no I mean, I didn't buy the quest yet, and it says it ends after "x" days, and they shuffle by themselves, at what time exactly during tuesday do they shuffle is my question
Yea as far as I know it's tuesday
The auto shuffle
@next iris Hey, I've been waiting for 14 hours to fill out a report ticket, is my request ticket bugged? What should I do?
Hey there ! There is no need to ping a guardian here. Conversations with guardian are done in- app and they will DM u first so pls stay patient ok? 😊
yess ofc,
some ppl even have to wait for a longer time
can you pls delete this pic first? public shaming is not allowed here. just report them ig and let guardians handle
but it doesn't matter he's gonna make a new account
How do you get a role in discord? @sharp hollow
shh but still , there is no need to shame them here. just let guardians handle is enough.
you can get roles by chatting here, for every minute you chat you will get 15 - 25 xps keep in mind that spamming will not work.
does a role get you access to discord voice channels?
or even at doctor can you not access voice?
umm yes you have to be lvl 3 or above to get access to voice channels
Heya @oblique vortex! Please don’t report people here publicly, thanks ^^
I can access voice channels ofc
@sharp hollow does talking in general work?
ofc
ty tony 😊
what is the max number of players that can play?
Wolvesville? 16 players each game. In general players there is no limit.
like in the app, we are thinking about hosting a game for about 25-30 players through online ways
In the app there is a maximum of 16 players each game, so you would need to either create custom lobbies you start earlier or fill lobbies up with other people.
alright, thank you 
No problem, make sure to speak the correct language in games you might play with people not from your group as otherwise it would be reportable and that’s likely something you’d want to avoid.
Why are Gunners allowed to shoot revealed villagers?
Well, gunner can be coupled, the revealed villagers can be sected, coupled or converted by zombies, kitten werewolf, bandit
If you think still being unfair and encourage gamethowing you can suggest something in #feedback-readonly 
Hello, does anyone know when the tarot outfit offer start??
There is no official knowledge when specific collections or offers return but usually they return more or less in the same order so this not official document here https://docs.google.com/document/d/e/2PACX-1vQG6zQWm7U9269BUkGMhNyC92bJpz69s7aG7F1ZS3vMknhrWEaLQC09d1JMjmyhczLo12j42dD2B9xd/pub might help you get an idea about it but there is no guarantee about it and it’s just a rough idea. Just stay patient as collections do indeed regularly return.
Thanks bro
Hi, Can i ask what the rewards would be in the latest event?
How to change my password
We don’t disclose that as there might be other rewards, in order to know I suggest you participate 😊
My account was linked Facebook...
Is it still linked to Facebook?
Yep it is
Then you can write an email to howl@wolvesville.com including your support pin, ingame name and if available any purchase receipt and they might assist you deconnect the account. If you still have access to the email associated to your Facebook acocunt, I suggest you write the email from there. They’ll help you out from there as there is no way to deconnect it yourself anymore so please only do so if that’s really neccessary 😊 an account that used to be a fb / Google / iCloud account once deconnected will always remain an email account.
why can't I download it?
You have to leave the beta test program and then you should be able to download it
Np
I cant find my id help
921297665709465600 this is your id👀
Anytime
what do the roles with the [ ] behind it mean?
Its a chat level role
ah
There are no plans to open it
nice
well they kept changing those, can't keep up with all those changes but thanks
Do talismans affect random roles?
If you get rrv, that they affect the rrv role otherwise not
hi guys, I wanted to propose a new function for the gifts section. I always find myself waiting for a friend to wait for the skin, but with this proposal I would like to facilitate the choice of the gift or the wait for a friend. I propose to be able to send the gems, with a minimum of 400, which would be the amount of a base refill.
Idk where i can propose this function ... so i wrote here
You can send it in #feedback-readonly 👀
When you are in a high position in the leaderboard like top 10-100 how much you lose as villagge and how much you win as ww and solo killer?
Oh ty
Hello ! What we have win for doing events about difference between 2 pics ? 
This is not public as there might be other events, if you’d like to know prizes for events, I encourage you to participate and if you still wait for a reply, then I suggest you to use ?claimstatus in #bot-commands and stay patient.
Oki tysm i just need to be patient so 
You can't 👀
i just angered ww as cursed trying to make them attack me but they voted me instead cuz i angered them so they are all exposed cuz of me i was in village team is that ok ? btw i just said jokes about ww
i wanted ping philipp and found someone using his name and cursed pic of him isnt that break rules?
Will check it out 👀
Could you send their id?
oh its not cursed my screen just small
464832418915024927
Handled by Arnaud, thank you
That’s okay because you were in a different team 👀
First question: IIrc that’s allowed. second question: Yep, allowed too, but would not be possible because ww would win automatically :3
Sorry to reask the same question. Does anyone knows how many SP in top spot you get and lose with everyteam overall? I may ask it in the section ask us anything if no one knows the answer and if it's possibile to do it.
Im waiting already 10 days for a reply on my ticket, sure that it still will be answered?
Yes.
I hope so
hello i want help
Hey, how can I help you?
How can I find my id
Heya!
In Discord you mean?
Yes. I didn't find it
Your Id is 880144297238872104
I can't see it either, could you send it to me?
Heya, here's your Discord ID
871385648769138709
Tysm!
You're welcome and have a nice day 
hello quick question I was about to win with couple till I had some network problem and I'm stuck on this screen if (assuming my couple won while I was offline) I press flee village will it count as a win?
I can’t really tell you but for those situations I rather suggest you to force quit the app and restart again. In situations with wifi issues in the past I got a fleeing count for leaving by fleeing but none by closing the app entirely so that would be my suggestion for you here. If possible I’d see if you can see your current XP in order to see if you won or not afterwards 😊
These are indeed new roles but not available to play yet. So keep an eye on #game-updates 😋
hey, is there a card game of this game in another country then the netherlands? (if yes, whats the name?)
It is, there are several names but you should find it in the internet with werewolf card game 
okay, thank you
You're welcome 
Hey hey, there is the werewolf card game and there is also a board game for what I could see so fast. Want me to send you the links?
Oh oopsie👀
its fine, i was just wondering for to explain the game 'weerwolven' to people
Ah I see. Well, there is actually an English version of Weerwolven van Wakkerdam, it's called The Werewolves of Millers Hollow
oh, thank you
Good evening, good morning ! If I signed up with my Facebook account, how can I change my password or login method please? 
Hey! if you still have access to the email address that your fb account is connected to, you can click on the letter icon when logging in and use the forgot password function there. Then you will get a mail to change your password. If you have entered a password, you can log in via email and password instead of fb
Please only answer to questions here where you know the answer. See pinned message here 
Oki dokii la loutre
Sectar leader in sandbox?
sect leader can appear in sb as random killer role 
I play two times sectar leader
But since more months
No have high prob to appair?
In compare others solo?
It's not ever been revealed if the different roles have different probability from Random killer
;-;
So I have a question. Ive played with a friend but we didnt tell each others roles. She didnt play this game before and she Was a ww. She accidentally asked me what those paw Symbols meant on different Numbers. I got killed at that time and told Medium and Medium told the others that we were teaming up. I now think that theyvre reported me. Is that a reason to get Banned?
if you know your friend is ww from talking irl, then you should indeed not tell that to the rest of the game.
In the future she should ofcourse also not tell you her role... Both of these fall under teaming.
Yeah ive told her that she shouldnt tell that and what Paws meant in the game. I see I guess it was a wrong move from me but thanks!
Is that a reason that my account gets Banned?
I cant tell that for sure. if it is your only offense and her being a new player, maybe not
Hello, anyone know why i cant change my name?
they pick the ones they like they dont look at who suggests them or how many.
and you can submit as many as you want to increase your own chance
also try to make sure your ideas dont contain spelling/grammar mistakes or making fun of roles, gamethrowing and such
and that you dont use too common posted meme formats
been banned for rulebreaking names recently?
or does it give you a specific error?
sorry for the late reply, and yes, i cannot talk to a guardian on wolvesville web
So i accidentally put the wrong tag in the Santa letter and im scared if I got skipped
so in which bp we will get to see MCU?
I want bully maguire face as emoji so badly
If you also inserted your Discord-ID you should be fine :)
Cool!
I don’t think in any due to copyright reasons. 👀😊
It is not copyright... It's about promoting.... ask developers please

One of the devs yesterday said in #ask-us-anything-old they might think about cooperations but I am pretty sure smth like Marvel is pretty impossible, regardless of that feel free to leave suggestions and ideas in #feedback-readonly 😊
Please I want my ban to be lifted, I'm so sorry because of this tape
Heya, I already answered you in #bugs-readonly 👀
How long will it take staff to answer to my ticket? Yesterday it was on 23rd position and today also it's on 23rd
can someone please check the question I asked 2 days ago here, it may have gotten over read.
the question was actually, the clan quests will refresh/change this tuesday and my question is, at what time does it exactly reset on tuesday
it says in 2 days, which will be tuesday as it is sunday right now, when does it refresh on tuesday?
time
Ty

You can also ping an online helper to help you. Marie once said that it's around midnight of UTC/European time but nothing precise. A staff member knows who to ask to get a precise answer. If you didn't get an answer, it's likely nobody knows for sure. Pinging a helper at least makes sure your question isn't overlooked.
Yw (:
thank you
Sure!
@ruby hull hello, do you have an idea on what the answer to my question is?
Every Tuesday there are new quests with new skins
yes, I want to ask on what time do they reset
Ahh
exact time
since i'm currently struggling to get the money to buy it before they reset
I don't know but I would say between 1-4
1-4 what?
Are there any active codes?
You can get the codes for the discord shirt and hat
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!
if i’m buying someone’s account, is there any way to make sure i won’t get scammed? like bc they was the owner so they will have lot’s of information about the account such as profile ss, total golds gems roses and all receipt of gg play/itunes store. That will allow them to sent email to Howl and change login details for an easy way isn’t it?
Hey there! Buying accounts isn't allowed by the Wolvesville Terms of Service, so please don't do that 😅. You may want to read the terms of service
By creating a wov account, you are under the terms of use of the game.
They can be found here: https://legal.wolvesville.com/tos.html
Thx for help :D
even trade account-account?
Anytime
Even that isn't allowed. Anything which involves buying, trading, selling,.. accounts isn't allowed by the Wolvesville terms of service. The account created is only for yourself and is not allowed to be transferred to someone else
okay ty
No problem!
I should've worded the question more correctly. What happens when you go to '?' and press 'Talk to a guardian'? Is the option not there for you?
when I took part in the santa event, How will I know that my letter has been read or that I got the reward?
All letters will be read, no worries 
You will be dmed by one of santa's helpers with your rewards 
Thanks!
No problem!
helloooo how do i accept an invite on a priv server??
✦ Heya!
▸ You just need to wait until there an invitation for it ||The left corner, under the special offerts for the App version|| and accept it!
thank you !!!
Have a nice daaaay :3
u too :))))
What is wolf fan?
✦ Hi! It's one of the new roles that are coming soon! 
Hi, i have a question for Santa's letter 
if i changed the signature of the letter in time, changing my real name with the nick in game, will the helpers of santa claus receive it updated?
If you were able to do it in time and to edit your answer, Santa's Helpers should get the updated version! If you are still unsure I recommend you to send a DM to one of the Moderators 
Yes, I edited 10 minutes after submitting the form
It's okay then I guess :D
Thank you so much 
can someone answer my question please, I believe it was overlooked
@opaque sparrow do you have any idea to the answer of my question?
Hi! Could you send your question here again please? 
the question was actually, the clan quests will refresh/change this tuesday and my question is, at what time does it exactly reset on tuesday
✦ Clan quests refresh at 00:00 GTM +0 
How to claim badge? I forgot again
Go to #bot-commands and do ?claim <your ingame name> <yoursupportpin> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 1234 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your Support pin count.', check if you took the correct numbers on your support pin.
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
✦ Hey! This ⬆️
I pinged you in #vietnamese
oh lol
actually I meant can u translate it into vietnamese lol
I was going to show it to my friend
@shrewd island
Go to #bot-commands and do ?claim <your ingame name> <yoursupportpin> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 1234 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your Support pin count.', check if you took the correct numbers on your support pin.
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!

could you elaborate this more? I don't know much about timezones-
If you lived in the gtm +0 timezone, it'd be 13:45 rn. If it's f.ex. 17:45 at your place, you can express that in gmt+4, cause you're 4 hours ahead of the gmt +0 time.
You have to figure out the time difference between your time and the gmt+0 time, and then add or substract that to 00:00 which would then result in the time the quest resets for you
For people who'd live in gmt+4, the quest would restart at 04:00 in the morning
They should reset at 00:00 gmt as well, yeah
omg thank you.. also thank you to duplo yes
No problem
Your welcome :3
What happened to Ranked?
the option is available, but when i choose a reason to report, the report screen goes blank
I see, it is a known bug but still please report it to #bugs-readonly with screenshot if possible. Also try to check if you can create a ticket from mobile. If not, and if there is an extreme reason to create a ticket, you can use the old command in #bot-commands ?report <ign> <xp> Sorry for the trouble 
hiii, i sent in a santa letter and it got picked, i received a dm with a code and link and filled it in. i do think it worked i was just wondering where i can find the item in my inventory cause i don’t see it
It is in shirt category, yellow border
found it, thank you!
can anyone explain how sorcerer works? i really don't understand it
Like seer but team up with werewolves
@somber pewter do people currently get automatically banned without a proper inspection of the reports after they collect a certain number of bans and is the max ban they get 3 days and do the bans get "deleted" after these 3 days or do they at least do not play any further role into new automatic bans in the future?
The answer to that question is no
@somber pewter am I allowed to send u guardian mail informations from other guardians who talked about these kind of bans?
Sure you can send me a dm with anything, doesnt change the answer to your question though
@somber pewter k I will send u wait
I won't go anywhere dw
can ww see the checks that sorcerer does?
Nope but the sorc can fake aura for info
ohhhh okay. and he wins/loses with ww?
Wins ,he also can't be killed by priest
ohh alright. thank u sm! :)
I have successfully done a priest ss fake, found a wolf and an rv. village proceeded to insult me and spam I'd be banned, and witch proceeded to kill me. what is going to happen here?
am i gonna get banned? are they gonna get banned for teaming?
or is there a chance they won't be banned because there will be one single report
I have asked two times if red lady could get a system message in feedback, I got answered once but it was for the hh system message and It got posted in feedback Dev.
My question is why no one is answering for red Lady?
Is there any reason because no one is answering. Like If it's been talked about before, but I can't know if I don't get an answer. I just feel like it would benefit the people playing as red lady so I don't understand why there is no reply
I am not a guardian and I also don‘t have an access to that game so I can‘t comment furchet than: I‘d report the people insulting you ingame for hate speech as well as the witch for gamethrow as killing a known villager isn’t helping the team (might possibly be if coupled but don’t see that really). In general it is allowed that villagers that are able to prove their roles fake roles and you did so successfully finding a werewolf. However I won’t be commenting on wether something will happen or not, the general proceeding after a player collected enough ingame reports is that guardians will review those reports and games and then decide on that. So until then I advice you to just play mindful to not collect further reports but I mostly saw reasons to report others here. I’d also suggest you have a look at extreme report reasons as this is always good to know (not implying that this game had extreme report reasons just the general advice)
Help , A friend of mine cant join the server. They told me that nothing happens when they click on join
How can I help them?
You mean they can’t type or they simply can not join? If it’s the first option they might need to verify their phone before they re able to write. If it’s the second option could it be they might be banned from the server? Then I advice them text one mod about the reason, you can appeal a server ban the earliest one months after a ban.
Okay
It was the 2nd option
@gray fox apparently they got banned since a month, how can they go to the mod s dms
I saw you asked duplo about your initial idea again so I will let him handle that in #feedback-readonly but I also saw that this idea was kinda mixed up with other ideas so that’s probably how that one single idea got missed. If you have feedback about staff, please in the future send a message to a Mod+ and not here in questions (even though there is no need right now imo: It’s been less than a full day for you to wait for a reply and you will get your reply) Thank you for your understanding and patience.
About the question why there is no red lady message: probably so people actually have to remember whom they visited and not encourage afk playing which is easier if there is a system message for everything? Yet this is something to discuss in #feedback-readonly not here.
They can simply DM one of them or join another server ( #partners ) to DM one of them :)
yeah that's totally understandable and I'll do that in the future.
I thought it got mixed up too that's why I asked one more time, but they only answered the 2nd suggestion in my message so I thought there was something else that was already known ^^
Where should i send my role ideas to #dev-vote?
I already send it in #role-ideas-readonly one of the staff say i should direct message it if i want it in #dev-vote but who should i direct message it?
Hey! you can send the role to any mmod+ via DM 
Mini mod?
Yep
Oh ok gonna send to mr.cat
I don’t have all the tiers unlocked yet but I want to buy the battle pass, will I have to pay 1200 again if I wanna unlock the rest later ?
Hey I just had a match where someone was being a pedophile. Is there something more that I can do other than blocking? This account needs an IP ban
Or reporting I mean
There is no way to disconnect that yourself, if this is really neccessary you can write an email to howl@wolvesville.com in either English or German including your support pin, ingame name and if available any purchase receipt and they might assist you deconnect the account. If you still have access to the Gmail email, I suggest you write the email from there. They’ll help you out from there if possible but please only do so if that’s really neccessary 😊 an account that used to be a fb / Google / iCloud account once deconnected will always remain an email account.
Thanks for the detailed explanation
No you only pay the 1200
to unlock it once and can unlock the rest either by collecting 740XP each tier or by spending 200
each tier, make sure to do so within the time frame of the battlepass, there are 12 days left. If you collect XP after having it unlocked, occasionally after games you will be informed about having received another item similar to when you unlock quest items.
No problem 
Okay thank u!!
If they make inapp comments ingame, you can report in ingame and review the extreme report reasons and make a report ticket if it was targeted at specific people. People won’t get banned just for rumours and I also ask you not to. Spread hate about certain people. IP bans are highly ineffective and it’s on Guardians to decide and judge ban lengths.
@cursive crypt
Reports that are bad enough to report to a guardian, are about:
- Racism
- Homophobia
- All kind of harassment or comments, including sexual harassment, excessive targeting, bullying, death threats and any kind of threats towards another player's health / real life, etc.
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames and personal messages especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
- Language non-compliance: In case 4 or more players speak another language throughout the game
- Cheating, teaming or boosting in ranked
- Grinding/ boosting in your games in quick game or sandbox without your consent
=> If you experienced one or more of these incidents and reported all the players ingame, you should click on the "?" in the game on main screen and then "talk to a guardian". After creating the ticket you can explain your request. The guardians will reply you as soon as possible.
anyone know where i can get this hair? the guy w the avatar didn’t talk
I have a screenshot showing all that was said. It’s not a rumor
you can get the hair from this clan quest 
Screenshots are not a valid report proof, if you have reported that ingame as of in an ingame lobby or game, that’s good. It’s on you to judge wether that’s an extreme report reason, just make sure the reason applies there.
ty!
Hello does someone know how long it take to get an answer on a unban Ticket?
That depends about how many tickets are opened to talk with the guardians, I can't give you a exact reply about it. But for a guardian reply your ticket might takes some days
Unluckily yes, but a guardian can give you more details why you were banned even if your ban time are over
Hey, I just noticed that I forgot to sign my letter with my ign,wiill I still receive the reward or not ? If not, is there a way I can like to send my ign. It is "Yomanomai"


I just edited my answer
Hold up, it wasn't closed
Hmmm wdym ?
The form was meant to be closed by now
but it's done now
When will the new roles be available?
soon, but we have no idea how soon
I'm fairly sure the roles are in the beta testing phase, and I think they'll be released once they're ready
I'm interested to see what these new roles are capable of
I was banned unfairly who can help me
Hey! Follow the message below me to appeal your ban 
To appeal an in-game ban you need to open a ticket with a guardian.
- Open the "?" on main screen, then on "talk to a guardian". You'll be led to the ticket menu
After, you choose "appeal my ban" and read and accept the information following by clicking on "create". Your ticket is now opened and you can explain your request.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
About the letter to Santa Claus, will everyone who wrote the letter win the shirt or is it a draw?
Everyone who sent a letter will get a shirt 💌
Did the people who wrote the letter also have the Bio message changed? I don't remember putting a happy smile in my bio...
Nope, Moderators don’t have access to your account 👀
My bio has been changed to " =) "
I haven't changed my bio and no one else has access to my account...
Only Guardians have access to change your bio, but they only change it if it’s inappropriate and they wouldn’t change it to a smiley ^^
The message I had in my bio was a little sad, which is how I feel. Showing a smile there was weird. I'll switch to the message I left earlier.
Thanks for answering
can someone tell me if watching ads can get me 6000 gold in one day?
The most I got was 4000, it took 3 or 4 hours, and I needed a lot of patience
oh god.. 3-4 hours?? that's cruel
Yes, I only stopped because I reached the limit of ads
is there any other way you got the gold?
Yes
Buying at the store or using the rose roulette
You can find all ways to get gold in the pinned messages of this channel
yes.. ty
could you please direct me to it? I can't find it..
there 🙂
Why does ww win in a 1vs1 against a villager but not a rk in the same situation?
I mean the instant win
how do i invite my friends? I know about 2-3 people who can play with me if I invite them
Because the ww win condition is have the same or more werewolves alive than villagers. And the solo killer win condition is be the last player alive (except in a 1vs1 with a jailer -> insta sk win)
✦ Heya! You need to press play ▸ Play with friends ▸ And there you can invite them!
i kinda assumed they mean people who dont play wov yet
and thn you can share your personal referering link for the free items
how does that earn you gold though
i've played so many times with friends and I never got anything
it gives an xp bonus, not gold.
this is the messages with all ways to earn gold btw
ah okay.. Ty
How many skins exist?
Around 300 special offers
Do you know the exact amount? 
Hi can I get the skin offers rotation schedule?
Maffin's website indicates 672 outfits
Wow that are much, thanks
Heya! We don't have a skin rotation schedule since developers decide which offer put daily 👀
I'm pretty sure that there was a schedule for special offers that come back monthly (drink skins, card skins...etc) I just can't seem to find it.
Thanks anyway 
Collections usually come back on the same days and for this you can look at this unofficial document https://docs.google.com/document/d/e/2PACX-1vQG6zQWm7U9269BUkGMhNyC92bJpz69s7aG7F1ZS3vMknhrWEaLQC09d1JMjmyhczLo12j42dD2B9xd/pub ^^ 
Hello! I'm not able to play, are the servers down or something?
yes, yes they are -> #game-updates
Thank you!
Hey! Please check the last message in #game-updates 
okay thanks <3
When logging into my account, I come across such an article. Does anyone have any information about the reason? not because of maintenance
You're welcome 
Hey! Please check the last message in #game-updates. And try it again later 
Yes, I saw the message, but other users did not encounter such a problem.
To make sure it is not because the server maintenance, please wait until it is over and try it again
well thank you for your help
Yw 
this was probably always the case, it just was classified as a bug before someone actually asked the dev
the 2nd one.. i think bomber would still show red
Yep, these roles aren't yet playable so keep an eye on #game-updates for more information ^^
Why is there only gamethrow in matches at this time? I'm trying to play some games, but 3 games in a row and the whole village ends up with the game on the first day, random killing and seer giving false information.
Hi! 3 games seems a very low sample to base an inference on. I can't answer this question as to why, as I don't think it's necessarily true. There will be some gamethrows anytime of the day. This time is usually when very few people are online though, but that only answers why lobbies are slow to fill.
Hmm.. Usually at this time people don't follow the rules, now there were 7 matches, but thanks for answering
Please report them and guardians will look into it ^^
if i buy a package that gives a loyalty amount, will i still earn loyalty for the amount i spent or not? and how much do i need to spend for each loyalty point?
You will earn loyalty tokens for every purchase made with gems that are bought with irl money/direct buying (like double xp or dark mode). It's 1 loyalty token per 1 Euro spent, approx
Does the werewolf strength effect vote ties? For example if wwb and jww vote different players does wwb always get the kill or is it random
Yes they do, the stronger werewolf's vote will count in case of a tie. Which is why if at endgame, your jww is distracted and voting wrong person, you can save the game by resigning and voting as ww seer.
Thanks
Y'all does the game ban members permanently or is it just alwats temporarily
on very rare occasions there has been perma bans
Should increase it, just encountered a guy over level 200 who still game throws on purpose ni matter the role
thats not enough for a perma ban 🤷
ban lengths at that point are like 6 months long though
Then ehat is considered enough fir a perma ban? 😐
People alwats make new accounts anyways, no wonder the game sucks sometimes no one learns
so a constant gamethrower with a high level will not be banned permanently?
They’ll just keep doing it because they never get banned
And when they do it’s quick
the level isnt relevant for this at all.
and he does get increasing longer bans i literally just said that
3 -6 months or more isnt quick 🙂
What are that roles, that appear on rrv and rww but aren't in game:
Split wolf, wolf trickster, baker, ghost lady, keymaker, preacher, vigilant, werewolf fan
?
Theyre roles that are going to be added soon, but their coding is still in the works
More on them will be revealed in #game-updates at a later date, until then only Devs know for sure what they will do.
I still haven't received the Christmas shirt that we get if we make a letter to Santa Claus 🥺
Are Santa's helpers still reading the letters? 🙈
Hey guys, hate to bring up this enquiry again but I had someone argue in game with me about it and wanted you guys wording because they'll be checking. If witch random kills because someone is "quiet" on night 2 and this is a ww, this is still random yes? Due to the fact it is before night 4 and no info on them was given. Also, with this, if you are in ranked and you random shoot a med as gunner, is this random killing?
Just wanted to clarify
They probably do, yes. They also mentioned in #community-announcements That they received many letters this year.
Please remain patient 😊
Okay, thanks for the help ♥️
Hey, I am not a Guardian but in general killing before day 3 is considered random, therefore I’d always suggest to ask for consent before day 3 if you actually think this is not random and based on behaviour such as being quiet / voting bhevahour. In ranked the rules are more strict but it probably depends on the entire situation and claims, again here I would advice you ask for consent / shoot based on others telling you to shoot but it can get confusing. If you were reported, guardians will have a closer look and judge based on that. 
It was a matter of a witch in my game random killing a ww on night 2, so I said to report due to it being classed as random killing because nothing was said about the person. They then sussed me as ww (lol) and I went on to explain that there was no info on the person. They then got defensive and said if it's a ww it's not viable, and admitted to random killing by shooting med in ranked and it wasn't reported. So I said I'd ask and see, though I have already talked to mods ab this before and they've agreed it is randoming
I see, my general advice is always: If in doubt — report it and let guardians judge it. Even though ingame you can also access the rules, there is no benefit in arguing with people not knowing even if it makes sense that you you wish for the rules being implemented regardless of your team - as they should be. 
yeah this, how do i invite em for free stuffs
that's another question-
You find your personal invite link in settings in the app, there is no such option for the webversion:
Make sure people really install the app using your personal referral link, you’ll see it worked if they end up in your friendlist without the need to manually add them.
omg.. ty
how does one get Wolvesville on Pc?
Search Wolvesville.com
Zodiac collection spoused to be in game today? Because I can’t see it if it is.
Current collections are both the drink outfits (for another 40 minutes) as well as the nightmare outfits (for 7 days). There is an unofficial document giving a rough idea of the order of collections but as it’s not offfial, it’s not always up to date :)
How do I get a Wiki badge?
hey! You need to create a Page for the wolvesville wiki to get this badge
thank you very much❤
No problem! You are welcome! you can find the guidelines here if needed:
http://bit.ly/RewardsGuideline
:PinkyHeart2:
Wolvesville Rewards You can gain some cool rewards by supporting the game! We’ll explain the requirements to get those here ^^ You can claim the old rewards for WWO videos until February 28th, after that they are discontinued and you cannot obtain them anymore For the new items you will have t...
what kind?
Hey!! There is the wolvesville wiki website and for the page you need to create a wiki page about a wov related topic. This is also explained in the link above
It's been 5 days since my ticket got opened and I didn't get a message from the mod. I'm afraid that something messed up since the ticket got immediately opened even when the bot says there are alot of tickets to open. I never were in a queue with this ticket. Should I just wait a few more days?
Hey hey! So your ticket is already opened and you can talk to a mod, but they did not answer you yet? 
Yes
Since 5 days
Would you mind having a look into your dms to the chat with the reward mail (the thing a mod is going to answer you through)? Is there a message like that the ticket has been closed?
It doesn't say it's closed
It's for the wiki badge and the mod never said anything. Idk who it even is.
so for the badge claim?
Yes
If your ticket is still not closed, I assume they will answer as soon as possible. Mods have a lot to do at the moment, and it’s possible that there are some longer waiting times. Especially if you wanna submit the wiki page, they will have a look at it especially bcs of the guidelines.
If it’s opened you can try asking in the chat, bcs of it, but keep in mind to be friendly and patient ||so also don’t spam there please|| I am sorry that you have to experience this. Have a great day/night though!
Alright, thank you alot!
You are welcome! Anytime again
I'm waiting for my Wiki Badge since 13 days, but my page is written in german, so a german Mod have to be there
Maybe you have something like that
Where icons
In custom games afaik 👀
Little question: jailed ww are blue or red? I never noticed that
Jailed ww blue
Oh okay thanks, when I saw that the ww seer was blue I didn't knew what was happening
Jailed wws appearing blue is actually a bug as if their team kills they should appear red and not blue
Aaah okay, it was too strange
Should I post the screen in #bugs-readonly? @remote flame
Feel free to report it in #bugs-readonly ! My colleagues will get to you as soon as they can 
I assume it was changed then cuz back then it counted as bug, my bad 👀
It has always been a thing that jailed ww is blue, it isnt a bug
Back then we handled it as a bug 
Hi, Can i ask what time the stuff hunt will start tmrw?
✦ Hey! It's starts today at 20:00 GTM + 0 
✦ Heya! You will have to text in #bot-commands this command:
?claim Your in game name Your ingame support pin event
Example: ?claim Duplo 1234 event
Hi! It's an easter egg, you have to find them by yourself! 
Ok
Have a nice day!
Philipp literally said it is santa's gifts in #game-updates, how can it be easter egg
@drowsy perch is right! 
Only one of the cats is an easter egg 
but the info about how to get it hasn't become public
so perhaps that may be Easter egg revealing or at the very least misinformation
Hi I just had a question. Are the description of all new roles available now ?
Not yet 👀
And nowadays we don't, since Phillipp has confirmed it is not. Things can change 😉
How can I get Wolvesville Wiki Editor Badge?
@fathom gate
👍
✦ Hey! 
▸ You just need to follow this guideline!http://bit.ly/RewardsGuideline
Wolvesville Rewards You can gain some cool rewards by supporting the game! We’ll explain the requirements to get those here ^^ You can claim the old rewards for WWO videos until February 28th, after that they are discontinued and you cannot obtain them anymore For the new items you will have t...
every first night in sandbox mode ! what make a lot of players offline :(?
Hey, this can have several reasons. Sometimes it is due to the internet connection of players, but also by switching the apps, you are shown as offline. If a player was afk the whole round, you can report them btw 
why yours pink and mine blue? i mean the background
i took this screenshot when it's night, not in the morning
they don't afk the whole round, but these days in the Vietnames server i saw villagers they fled out a lot
A LOT
i can not win as villager
There are automatic bans for this. But you can also report such players yourself, depending on your discretion. 
yes, thanks
Yw
Why can't grave target be Sect Leader? It should be possible, reasons why :
-If sect leader dies and is graze robber target, well it doesn't change anything, he can still become sect leader , and can still sect people's
-if a sect member that dies of sect leader is revived, well they leaved sect so it change anything, they can't say new sect leader
Cuz SL is so op
btw, it is enough to post a question or feedback once in one of the channels 😊 
So is bomber, and bomber can still be gr target
Bomber is not a converter
Sl is also only one in 1 game it's can't be more
@naive halo yea, but why can't gr be it?
What will happen if two rk coupled? (Like in costum game)
Their win Consulting would be to win as couple, there would be no difference to any other couple.
Where can I get the code for the wwo clothes?
Which items do you mean?
I bekome a answer it’s ok 👌🏻 but thanks
When can i take my badge ? My ticket have opened for 2 weeks, but mod didnt rep me
if you do ?claimstatus and it shows you ticket is open, then you should send them back a message with what items you are claiming
and then you wait
currently they are a bit busier because of events
@heady cypress since reward mail is offline right now, will sent message still go through?
there is is again lol nvm
Thx@vernal oyster
cupid revealing couple is reportable, right?
If the cpl die thereby yes
If he calls it in the end of the game, while voting like 5 ppl alive 3 votes with cupid (and cpl) and 2 others, then not
i see, thank you!
No problem
Can someone please tell me what u get from santa?😅😂Can‘t find it in my inventory
foreground, epic item
Thank you!
I wondered if they are any staff position here that can be put as experience on a resume ? Like idk being guardian because you have to deal with people etc. In some ways it extends your skills
If an odd number of players appear in Double Trouble, what's happens? I heard 3 persons will be coupled
We have 3 different teams, the Discord team starting with trial helpers handling #bugs-readonly, #feedback-readonly and #questions, the mentor team answering questions about bugs and the game as well as guardians. I know some people did actually put it as their hobby in their CV but that’s probably depending on your job you apply for / people that have less on their CV for being just new to the job world might more likely put it somewhere but it’s a volunteering position at the end of the day but I am pretty sure you can ask managers to write you something about it if needed. I. Don’t think anyone does this volunteering just for their CV though but because we all enjoy to help the game and improve it.
I want to appeal because I got banned. I want to talk to the guards. I would appreciate it if you could help.
Bir oyun içi bana itiraz etmek için bir bilet açıp muhafız ile konuşmanız gerekir.
- Ana ekranda bulunan "?" kısmını aç, ardından "bir muhafız ile konuş" seçeneğine tıkla. Bilet menüsüne yönlendirileceksiniz.
Ardından "banıma itiraz edeceğim" seçeneğini seçiyorsunuz ve "oluştur"a tıklayarak aşağıda bulunan bilgileri okuyup kabul ediyorsunuz. Artık biletiniz açıldı ve talebinizi açıklayabilirsiniz.
Lütfen sabırlı olun, muhafızlar ellerinden geldiğince kısa sürede cevap vermeye çalışacaklar, konu tartışmalara kadar gelirse kaba olmayın yoksa banınız kaldırılmayacaktır. İletişim ile ilgili herhangi bir sorunuz veya probleminiz varsa, #questions kanalındaki personelimizden birine sorun!
@drowsy perch Follow the steps above if you want to appeal a ban ^^
Is there a guard in the Discord group?
There is, but you'll still need to open a ticket to appeal a ban, they only accept appealing requests through an in game ticket
I opened a ticket but they didn't return
If you've opened a ticket then please be patient, a guardian will contact you as soon as they can
Did the bad Santa skin got removed from the shop and won’t come back this year?
Im talking Abt the skin below
Or am I just blind and don’t See it in the Shop 
Has the bad santa offer been removed from the shop?
Hey! I couldn't find it in the shop either, certain offerts are removed for copyright problems / by mistake / for a redesign and sometimes they're only back for various events such as Easter or Christmas so it is up to the developers to decide to put them back or no ^^
heyy! if I have already a ticket open from the last event (the difference) and now I found a staff, do I open another one or I can write in the same ticket? 
How to create event ticket?
You can use the same ticket
The command is ?claim yourname yoursupportpin event
Example: ?claim sonblo 1234 event
Thanks
thankk youu
No problem!
Help me againnn😂😂 i literally dont know how to use discord. What is support pin?
It is found in your Wolvesville settings -> support pin
How long will it last?
Oh okaayyy and what do i say for event? Like i just write "event"?
2 hours
Yes, just event
Thank you soooo much
No problem!
Also how many maximum staff i need to find to get reward?
Just one staff member, any additional one you find (in the same or over different games) will still give you the same reward
What is the reward?
if my ticket was created like... 1 week ago since the difference match event , will my ticket still be opened 💀
open ticket is open... you can use the same ticket to submit your staff hunt screenshot too
it wasnt opened
it was just created
so no staff saw my other message either
once it reaches open status you just re-send your screenshot(s)
its a pretty smart idea to send it there now even though they cant see it yet
Does it give different award in every stuff haunt event or same?
Most staff hunts have the same rewards (300 gold and 5 lootboxes)
this also answers your question ^
Since we can use the same open ticket, do we just send the screenshots to the reward bot through dms too?
Yes
Ty! On it now!
No problem!
sorry @drowsy perch or @thorny sleet to ping but I needed a guardian to answer my question
. if I report a player for a inappropriate username, and they change their name before the report is seen. will it be shown the name was appropriate or can you see the name had been changed recentely?
Does those lootboxes include any special skin award or are they casual loot boxes?
Hello, I´m new here and wanted to ask were I van made an Event ticket?
will it still count if you again got kicked out of a running game where you found a staff but you took a screenshot on d1?
Just normal ones
Are you able to rejoin that game?
Ah
you didn't flee from that game?
nop
Then that should be fine, as long as you aren't fleeing from that game and have evidence you should be good 
eh it did count as a suicide since it was d2 and i wasnt able to rejoin ...
hello, I found 2 officials in the game, while creating a ticket, will I create a ticket for a ban appeal?
I would tell that once in your ticket, they may be able to give you the rewards due to something out of your control. But can't guarantee for sure. I would try to keep hunting just to be sure and that you can have played a full game with a staff member
For ban appeal tickets, you should use the ingame ticket feature. You can create one by following the instructions from the bot below
For event tickets, you'll be purely creating a ticket for the rewards.
They don't overlap and/or serve the same purpose
To appeal an in-game ban you need to open a ticket with a guardian.
- Open the "?" on main screen, then on "talk to a guardian". You'll be led to the ticket menu
After, you choose "appeal my ban" and read and accept the information following by clicking on "create". Your ticket is now opened and you can explain your request.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
We can see it was recently changed 😁
okii thanks nubnub
again, sorry for the ping
hello can you help me pls ?
No problem!
Excuse me, my language is different but I don't quite understand. I am writing with translation, can you explain with a screenshot? . There is only create ticket for reporting here but
just ask and we will try ^^
do you want to make a ticket for the event reward?
or a ban appeal?
Yes
yes for..?
Basically I can no longer change my bio and I do not know where to contact
for the event
if your bio was recently changed by a guardian because it contained something against the rules, then you wont be able to change it for a few days.
who many time ?
dont know for sure, a week-ish
WOW
Better follow the rules next time :)
In your wov app setting you must look at your "support pin"
then you go to #bot-commands and write this, with your own name and pin
?claim <your name> <your support pin> event.
That will look like ?claim Logan 1234 event
just try it again after some days
How do you know someone is staff in game?
Well I have to write in the #botchannel my support pin and username. did i get it right
I have a Question to claim the rewards from #event-announcements i have to write my ign and my exp count right?
They'll have staff items equipped (mod, staff, guardian, smm, mentor) or have the respective badge on their profile, or are in the staff clan
Okay thank you
i dont think so, i dont see any messages from you there
You have to write your ign and your support pin, so ?claim yourname yoursupportpin event
eg: ?claim sonblo 1234 event
Okay thank you!
No problem! 
I saw a really cute front item, a cat dressed up as a xmas tree. Anyone know where it's from?
santa's gift, well one of the two is
Oooh. Gotta find me some Santas then. 
Just gotta jump into some sandbox games! Santa's can only give the gifts to dead people too, so stay connected after you die! They're adorable and v worth the effort. 💜
Santa is in quick game too :)
Source: saw one earlier today, dunno if they gave anything to anyone tho.
Do helpers count as staff?
Helpers count, yes! They're listed in the post on #event-announcements
Do I open a new ticket for the event or send it to the person who opened my ticket? (Its open since 5 days and no response)
You can use the same ticket and please have patience as moderators aren't always available ^^
Thank you 
You're welcome 
Hey, are all "secrets" ||pullover|| if you write a letter to Santa have been distributed? If yes, I didn't get any by now and wrote a letter in time..

||(Ping for an answer please)||
Hope so 
@vivid flax @steady violet We are still in the process of reading all letters and distributing items, we got a lot of letters this year so it takes a little longer 
Oki, ty
All good, I just wanted to know
thanks!
No problem!
And btw- how did you made the dates in your biography? 
Looks sick!
<t:UNIX> replace UNIX with a unix timestamp (get from here for example https://www.unixtimestamp.com/)
You can try it yourself by doing that 😉
Get your time that you want to use, then where you want to put it you do <t:<the id you got>>
So <t:12345> for example
I saw themindflayer in a game and they said the sentence of the staff hunt but they arent in the list? Does it count or not?
They are in the staff hunt yes! It counts, we'll update the message in #event-announcements to avoid confusion 
Okayy thank youuu 
No problem!
Hi, can i ask why does it says "Already opened a ticket" when i write a bot command from the staff hunt
hey guys so my ticket number is 120 and it doesnt seem to go any further and I think i will sleep till mine comes. Can we still claim our event reward tomorrow?
Of course you can!
The staffs are on event, so they can't open the tickets
When the event ends, the numbers should go down
Yeah that makes sensee
Moderators didn't close the previous ticket? Then you can use the same one 👀
The event will end next minute!
Wdym?? The ticket from the last staff hunt??
Yes, has it been closed?
Oh i have a question if we joinned 2 times staff hunter consecutive, would we get one gift or 2 gifts?
Because i saw tmr we will have the other staff hunter too
Two
for today and the next hunt.. but only if you found a staff
Ty for ur respond👏🏻🥶 it is easier than i thought
By any chance is it possible to know how many hours left to ranked season end?
And you still can't open the ticket? 🤔
Yes
You have a currently opened ticket, since the 15th
Do ?claimstatus for more info
Oh yes, its from the difference thingy
So im just gonna send the screenshot from the staff hunt today there?
Well, I am not expecting an answer but would be helpful, if someone can come :/
Sorry for the reminder too early tho
Yes
The game usually does dates based on GMT+0, so I'd say in 30 minutes
I see, last season game finished it in what would be in 1h30. This one there was a notification that it ends in around 2h30. So I am unsure
Ok, thank youuu
Can we write whenever we want when our ticket is opened? Where I live right now I have school at night and tomorrow. There are so many person
Your ticket is currently on the queue so if you write, we (mods) won't see it
Once it gets opened, you'll get a message from the bot
when it opens
Staff hunt event still happening right?
It ended a bit ago, you can see that in #event-announcements
I have a question, I started a clan quest but found out I had a trip somewhere and there's no wifi there so I can't play.. If the time for the quest runs out, do I lose the quest I bought? (As if I didn't buy it at all if I ran out of time)
If you don’t manage to get the required amount of exp before time runs out all the exp will be reset and you’ll have another try for that tier
my ticket was closed since i redeemed the find the difference reward just now, but i included the recent staff hunt screenshots in there-- should i open another ticket after 45 minutes?
I tried chancing my logins on my acc. i must have missclicked me somewhere because after i tried log in me again it didnt work. Im 100 percent sure i typed the email i wanted corrcet because i took a ss. However its a fake email. Is ttere any Chance of getting access on my acc back
if you have not claimed any staff hunt reward yet (you can only claim once), then i suggest you make a new ticket yes
to change login method you do need a working email adress since the password reset will be emailed to you
if you have any purchase receipts and such on your account, or a lot of info, then you can try contacting account support to reclaim your account
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@wolvesville.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
Hi
I have a question
I can’t log into my old account and i don’t know how to because I don’t even remember the email I put to it and I don’t want to lose all the things I had
Hi. I have a question. I already bought the folder pack and the starter pack and noticed something wrong. More expensive packs should give more bonuses than cheaper packs however... I found that if I buy 9 packs of the cheapest I get the same amount of gems as one of the more expensive packs, I spend less and besides having less spend I get more loyalty
And that's not right, because I realized that by buying more expensive packs, I lost the possible loyalty that I would gain, as well as the "discount" that I lost.
I would like to at least know if I could receive lost loyalty and some discount to buy one pack, according to the "lost" money
@lost wraith, please do that in #bot-commands!
Well, you can try to put in all emails you know in "forget password". If this does not work, you have to contact the support, telling them and showing them all possible things you have (a receipe of a purchase would be the best in those cases). Hope it helps!
Hey, which pack do you mean 
<@&420139637521121301> Hello there, is it possible to migrate my account from android to iOS?
Hey, small reminder to not ping roles because this violates our #rules-deprected. Please only ping in emergencies.
However you can simple move from android to iOS if you log in into your iOS device. You still have all log in options and you only have to log in with the right method
where are the support pins
You can find them in the settings under "Rate this app"
I’m trying to get my old account back by using email but they said my support pin doesn’t connect to my old account. Is there any other way to prove that my account is mine?
Possible receipe you have for this account might work. Maybe ask them what they want to see
I told them the everything and the last step was support pin but I couldn’t provide them with one idk
there is discord evidence but idk if that’s valid
Well, we can't help you here. You have to stay in contact with the support for that
Why my ticket also number is more bigger?
what do you mean
I mean i got the ticket with number 353 now it is 356 i think it will get smaller?
I think you check the bot status. Please check with ?claimstatus your current ticket number
If ww paci wont vote and wws kill sb, will ss info be blue?
Nope, all wolves will be red since they count as a team, regardless of who votes
The only exception is a wolf being jailed, in that case they'd be blue
Ah thx
why can't I send my avatar in #avatar-catwalk ?
Hey! To send pictures/images you have to be at least level 1 with Mee6. Keep chatting a while and you'll eventually be able to :)
ok, thank you
What was the reward for find the difference?
Cuz my friend said she got nothing, but she saw the notification that she should check her inventory
✦ Heya!
As I know it was 1 lotb box and 100 gold. 
No. Nothing has been publicly announced yet. Stay tuned and check #game-updates 
How many roles are there in total (with Santa, Easter Bunny, ...)?
Ca. 56 without the random roles
ca. 17 you can read more about it here: http://bit.ly/RewardsGuideline or here: https://wolvesville.fandom.com/wiki/Badges?so=search
Wolvesville Rewards You can gain some cool rewards by supporting the game! We’ll explain the requirements to get those here ^^ You can claim the old rewards for WWO videos until February 28th, after that they are discontinued and you cannot obtain them anymore For the new items you will have t...
Thanks
you're welcome :D
Is this a bug?
Or why the Gems offers aren't under Outfits
Im asking for a friend
He wanted to buy gems but there aren't anymore listed. He changed his email yesterday, could it be this why?
This seems to be a bug. Because I still see the gems under the outfits. Please report again in #bugs-readonly 
Thanks for helping me three times!
Anytime 
My ticket opened and I got contacted while I was asleep; I answered as soon as I saw but have not gotten a reply yet. Is it still open until it's manually closed by the operating mod and I just gotta wait?
is vigilante rrv
You can see it in rrv if he is listed there
He is, just not in every game mod
Yeaa just wait
Ur ticket will open until it's said it's closed
so pk is rrv? I don't think so
there's a reason why Im asking, if it was so clear I wouldn't be here
besides I alr know it's probs rrv, and if it was like this, im gonna suggest a change
I already suggest to change it to rsv 🥴
perfect then
When can we expect the new roles to be available in custom games? I would like to test them myself as well 😄
I saw that 👀
not the message but that you deleted it 😂
Yeah didn't read the custom games 🙈
At first they have to be available for all in sandbox-> get tested and after some while (there isn't a fixed date) they will most likely get added to custom games
You're welcome 
Hello! Suicide have been replaced to fleeing because suicide isn't a good word afaik.
More information can be found in here :]
#game-updates message
How is the split wolf in sandbox mode?? There are no random wolf roles there
leaving after death
My bad! It won't count as fleeing if you leave the game after death afaik.
But it did
It just did
My suicide count went up by 1 after i left after death
Flee coubt
Count
You can report it in #bugs-readonly. 

@lucid kilndid the game finish instantly when u left?
This sometimes happens when the medium resurrects you and you leave
No
lets not give misinformation, shall we?
flee count only increases when the game where you fled finished (tested it myself), so it is from another game
I haven't fled any games since a long time ago unless it got disconnected 😐
yeah, thats where bugs come into clutch
it may be the med thing, it may be getting dropped in a quick game and a sb game at the same time, it may be connection errors, etc.
but it wasnt that game
Are the new roles already in sandbox?
It was morning and i got killed so i left bc the remaining r all villagers and zombies and i couldn't do anything so i just left
not that game anyway

for example ive gotten a suicide for spectating games
kinda sick but thats how it is
that is what you should report in #bugs-readonly
I also wanted to know
that shouldn't be like that either. Please always report such bugs in #bugs-readonly 😊
the answer will be the same. i have probably joined a game out of a bug and chances are i couldnt rejoin it, pointless reporting it since ive alr done it
Nevertheless, it's the staff's job to narrow it down. It sounded in your message like it was intended to be that way by the game. But it clearly is not
Hi, are the new roles already available in the sandbox? I'm trying to find matches with them, but so far I haven't seen
nvm the two roles are already available there. I had misread it
I haven't seen them so far, I'm frantically trying to find
Then good luck furthermore :D Officially realeased are they 
it was already reported. pointless reporting again
not gonna bother you with useless info, if yknow what i mean
Split Wolf: During the first three nights, you can choose to bind yourself to another player. If you do this, you will count double to the werewolf win condition. However, if one of you is killed, the other will also die.
you can't bother us at all. 
i can increase staff's work and thats not what im aiming for
the pack that gives 3600 gems. it gives less loyalty and still charges more than if i bought the 400 gem pack until i buy 3600. the 3600 pack gives 25 loyalty as long as i buy only the 400 to get 3600 gems would have 27 loyalty not to mention that I still lose 5 reais (Brazilian money) buying the most expensive package.
reals
and i don't think this is very fair because i only realized after i had spent on the game i would like to have more loyalty like i would if i had bought 9x the 400 pack than the 3600 pack. I don't care about lost money, just loyalty as I plan to buy other packages in the future.
i didn't receive any skill points after playing ranked (i am from the village and we won), is this a glitch?
have the rewards been given to ppl
hello can someone explain split wolf for me I don't really understand what bind means and what it does
there seems to be a server issue at the moment. Therefore, there were no sp
which rewards?
from the staff hunt yesterday
Hey! You can bind a player to you who will die with you if you die, and who will count as a werewolf as long as you live.
you can check this by entering ?claimstatus in #bot-commands
so it's a mix between kww and couple?@molten imp
I wouldn't say that. It is a completely separate role
hmm so I don't understand yet maybe I will get it if I'm that role
have Fun!
Heyy, may i know if this intended or is it a bug?
Hello there!
This is definitely not intended so please report it in #bugs-readonly and my colleagues will handle your report as soon as they can!
Thank you, ive updated the game and i can play the game normally now. Should i still report?
If you've already managed to fix it by yourself it's not necessary anymore.
Have a great day/afternoon/evening 
What is the wolf trickster?
has not yet been announced. So stay hyped 
Hello! I have a question with new roles…
I did a sandbox game, I was a split wolf and I bonded with the doctor… and when the aura seer looked at me, she saw "good". Is it normal ? Or is it a bug? If so (if it's normal) it's completely broken I love it 😄😂😂
It's about staff hunt events,
-
If I've already found staff members in one game,
Does finding them in another game gives more rewards?
( Same event.) -
If I've got reward from one staff hunt event, will joining next event and finding staff will give me more rewards?






