#questions
6 messages · Page 414 of 1
It has been 14 days since I opened my ticket. I got a reply on 26th and answered immediately, within the same minute. since then I have not gotten any response.
No, but you can ask for a refund. Feel free to contact the support howl@werewolf-apps.com. Then change the passwords and log in way if possible.
For which Bot?
RewardMail
At the moment they have 86 open tickets, so it might take time at the moment. Feel free to contact Lisa
I am not sure if the support can locate any IP addresse. But you can simple ask there for a refund if you want your gems or your money back. Please contact them.
I don't want it back they have to tell me who did this
do I have to send a mail
Or talk with a gardian
Guardians can't help you in this case. Only the support might be able to.
Hi can iknow how to unban me iam frozen for 1 day for game throwing cuz mu friends wolfes was going random junior wolf at 1 ww at 7 alpha werewolf at random and we can kill then itell the roles cuz they are big fools
؟
:0
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
so dod I have to send an email?
yes
to what do u have to send an email
you have to explain the issue on email and ask them what you have asked here with all personal information you have for this account
I have send an email thanks
How
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@eternal blaze there you can read how to do it ^
Bro
@proven drum
Isend tacket and the admin answer me
But how to go in the chat agian ilost it
Sryy iam new at discord
R_TheBeast123, that command is disabled in this channel.
Is it possible to claim a discord mask for the game? If yes, how can I claim it?
It was only obtainable for staff, designers and translators and recently during an event. It's not claimable
@sage swan
Okay 
So, I've tried to read #battle-pass-49-outfit-ideas but all I can see are dramas 😂
Uuuh so what's the theme of this brand new bp ?
of bp 16 Retro
@spring badger thanks mate
anyways, you can see the themes on the description of the channel
I just unblocked this, how does the prizes work?
U will get those prize if u get rank here in end season
In rank
If u win as villager u will get 10 gold
If u win as ww u will get 20 gold
Etc
But to join the game u need to pay 5 gold
It takes a lot of skill and dedication to get high enough ranking to win prizes
I recommend just play a few games first and see if that goes well, and worry abut those prizes later
sure i'll dm you
Ty
I cant bcause of your privacy settings actually 
I open ot
Thanks both.
Yes, i believe it won't be easy but i don't want to play without knowing the rewards, what is copper, platinum, etc...?
they are the gladiator outfits, you can only choose one piece per season, that you finish in that rank
Wow, so it requires a lot of time
To have a whole set outfit
I understand now, thanks
I think most people get the background on the first time, since its easier to match
If WWO is made in React Native, couldnt you use Electron and a little bit of HTML to make a Windows/Linux version? I'm sure there could be some volunteers here that could help with that in case it's too much for the dev team
Hey there!
A friend played this game a lot but his account is Buggy... He gets random suicides without playing the game
What can he do?
I dont know any of that technical stuff, the devs have been polling for interest on a pcversion but I dont know if there s any serious plans at the moment
its relatively easy to play it via an emulator too so that works as a fine solution for now
Is it reportable to rolecall on day 1? and to right after kill the player who got rolecalled but didnt give their role as they had an important one
They need to make sure they have a stable internet connection, and some free memory space to run the game
Leaving during the countdown can also make people stuck in matches they think they left
If seers/med are still alive, it should not be done
You may ask someone who is unknown or red for their role ofcourse
if by kill you mean shooting, def not ok
Thanks! Just asked because I got rolecalled by the witch on day 1 without anyone saying i was unk/red then they killed me at night and said it was on me for not giving my role
i was medium btw
But he didn't play
yeah thats random kill
but i suggest in most cases, if there is a villager you can revive that night, just claim med
sadly there was no one to revive otherwise id have done that
Then maybe someone else has access to his account 🤔
Is there any way I can earn items from previous battle pass?
At the moment there is no way to get them, they are limited time only.
No one has access to his account
How are you so sure about his acc/phone? 😅
If he doesnt play or barely even uses the app, then I dont see how it would add suicides
there are a few bugs that causes them, but those involve playing the game at the very least
I know this because he is my best friend and he is logged in with is google account
If he really didnt share those details on dodgy wbsites nd he has no siblings messing with his phone, try to record or at least screenshot the suicide changes/win/loss rates over a few days and report in #bugs-readonly
A PC version would be more optimized for older PCs though
Im sure the devs know that, it's still a question wether the demand and benefits outshine the development time etc though
an that is somethng only the devs know
is there any plan to implement an option to move items for skins (like moving the eyes up or down on the face)
Question: There was a google form which had retro themed outfits and we had to vote for our top 3 favorites. Any idea where the link is? I just want to see the male and female outfits that got selected of each set of the current battlepass (BP #16)
It's difficult to answer this, since this kind of feature would depend of the devs. Afaik, there isn't any plan, the reason could be because it would be hard to code and all SVG avatar files used in game weren't planned to it. Of course, it might change someday.
Thanks!
ahh ok, ty!
Hey, um, since the voting closed, can't see the male & female outfit versions anymore. Is there any other link? To see the outfit sets of BP #16?

(i'm asking a lot of questions today sorry) so i know the sheriff role is an old role that can't be obtained anymore, but like.. what was it for? because i have it, but i don't remember how i got it😳
will the outfits that won the editions of the skins tornament go into the game? we never heard about it again...
It was used as a verification method in this server. You needed to agree with the rules in order to be able to see and talk in the channels.
oohhhh ok!
Verify the message below of that message, it will lead to a overview document. You can check all outfits that were in vote there.
👀 Message below that is asking about sheriff role tho.
Touch/click in the link again and look for the next message, it's two documents in a row. Look for the Overview document.
Oh ok! On it.
Since there are some legal processes until a outfit gets into the game, it may take some time. It's difficult to give an exact answer, since this is handled by the Designer Manager and the devs.
Am I a cow?
@glass tinsel
First of all, you will need to go through the whole staff cycle. First you will be Helper, then Mini-Mod and then Moderator. And to be promoted to either one, you need to be active and respond to questions if you see any.
Thanks
No, you aren't 🤔
how to recover an account?
Ok thanks
It depends. What kind of issue are you facing? Could you please explain?
i saw some roles like warewolf[31], cursed[33] how to get roles like them and what do they do
You have to sleep
??
These are automatic roles given by MEE6, you can get some XP per minute when you type.
thanks
No problem ^^
A big cow
@vale coyote
Read that awesome document to get some information on that
A very big cow
Who's cow 

@magic veldt Please, follow the channel topic, only talk here if you have a serious question about the server or the game.
If you want to chat, go to #off-topic or #wov-chat. 👀
There can I talk about cows?
You can do it in #off-topic 🤔
Hi! I am French. a tutor for me to challenge my ban?
Allez dans #bot-commands et écrivez ?appeal <votre pseudo en jeu> <votre xp en jeu> (Ça devrait ressembler à ça : ?appeal WerewolfPlayer 12345).
Si le bot répond 'Please check your ingame-name.', vérifiez votre pseudo (majuscules, nombres, tirets...)
Si le bot répond 'Please check your XP count.', vérifiez si votre nombre d'xp est le bon (essayez la commande ?h xp pour plus d'info!)
Une fois votre ticket ouvert, vous recevrez un message privé du bot. Veuillez spécifier votre langue et votre problème pour qu'un gardien qui la parle puisse venir vous aider rapidement.
Soyez patient s'il-vous-plaît, les gardiens répondront dès qu'ils le pourront. Lors de la discussion, ne soyez pas impoli ou personne ne s'occupera de votre ban.
Si vous avez une question ou un problème avec ce système, contactez l'un de nos staff dans #questions.
@drowsy perch ^^
to appeal a ban?
Hey I have one question.
When I make youtube videos about wwo and there is my xp count. Do I have to censor it even when it isn't actual when I upload it?
why can't I reinvite someone after I cancel their invitation?
Hmm if its not actual I guess its not needed, but it also shouldnt be too hard to cover it or cut it out?
It was made ike that to prevent spam inviting I believe
oh, makes sense, ty ^^
Yeah I am just asking if it wouldn't work or something but sure I will try to censor it
it wouldnt work if anyone tried to make a ticket sicne its not accurate anymore
It said it might come with a change able option, do you know whether this will be done or not?
Hello,
If its possible, it would be nice to talk to a <@&446015574703603712> <@&420139637521121301> or <@&531782089033383937>
It is about a problematic game content.
Thank you
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
If it is an in game report, read this.
If it is something on the server you can dm me and pls avoide mass pinging staff 👀
It is about the content of the game itself.
Its for this reason ok, to DM you?
It's not about an other player
yes feel free to dm me
How can I get the discord mask?
the discord mask is unable to get right now. it could only be obtained by staff, translators and designers and event winners for a limited amount of time
🆗 thanks
no problem!
Are contributors to wiki included? 🙃
no, only the people i mentioned are included
😔
so I have two devices with the same account. I only receive the dms in one of the devices, while the majory of other notifications are received normally. would this be normal? I believe it depends on the last device I used, although I'm not quite sure
The background is from a special offer@fading elm
I will find it one second
@fading elm it's from the female version
and eyes come from this offer 
hello all, would I be able to take a gamer tag if the person's been inactive for 3 months?
with no sign of coming back?
Ty so much guys
Is there anyway possible to get a skin that will get removed soon if i only have 360 
Also how to refund item and whats required ?
@candid ice They have to be inactive for 6 months, be under level 25, and have no loyalty tokens.
Star & Moon from the Tarot collection
just in case it got overseen
yep thats normal, currently dms are stored locally, so on the device
No you cant buy a skin if you dont have enough gems...
Unless you do a rose trade but we dont really promote that here.
You might be able to play enough BP to get some more gems there
I don't get it
the messages are saved on your phone, not your account
so they arent carried over between phones
so that means if you send me a message on device a, device b wouldn't be able to see it, right?
yeah i dont think it loads them on the other device at all
ok, why would only a single device see the sent message?
as i said, because its stored that way?
I understand what you say, but why is it SENT to only a single device and not both?
by another person?
i guess once you open it on device A, it wont load in on d2 but thats something you could maybe ask the devs about directly
Its a bit technical stuff... all i know is that peole did suggest changing how ths works before
gotcha, ty
What was the special item when you bought the 7 tarot outfits?
@mighty basalt 240 gems, and there is no way to only buy 40 gems

Do custom game results count in our statistics, like wins/loses?
the xp ones do nowadays, they have to qualify as 'balanced'
Thats a shame looking at the farming results xd
I mean I usually host ww win events and I rarely become a ww so
It's more like that you are a villager
If I remember correctly it should be the mask here. The other items on this screenshot are items you get by buying 3 and all tarot outfits
https://images-ext-1.discordapp.net/external/tG2ep0sjSXvPCWuifmMz8iEQ8FWXn4VnQPaztT9a1Vw/https/media.discordapp.net/attachments/440873630562517002/772755834643283988/81057084224696.png?width=480&height=480
Ah I did not get it
Then it might be the background, i probably switched them up 😓
I got neither
(I don't know if it can help, but the order is front item, then mask and finally background)
Yeah I got the first one but not the second one
Have you obtained the 7th outfit via a code?
Ah thanks! Wasnt sure anymore
No
Oh thats weird, have you tried restarting your game? The mask might not have been added yet
Have you looked trough everything? Items might be a little hidden if you have a lot of them
No problem!
Ok so now after finishing my bp i will have 720 gems and i will need 760 to buy skin to me and my friend for his birthday but if i bought him he will send me back if i dont have the skin so i need to buy it to both of us
Also i cant buy gems bcs its very expensive here
And i cant wait bcs his bday is soon
Anyone can help me how can i do that 
giv him something thats not a wwo outfit then, something you are actuall able to get 😅
So there's no way to gift him the skin 
only if you have the gems, im sorry if its costs much but thats how it works 
if you cant buy something, then you cant get it
If its so important to you, then why not gift him the skin, and dont get one for yourself as well?
I was wondering if the option will be added back
It was considered back then for sure, but I cannot promise anything. It depends on the developers, I don't have any further info that I could share
@unique basalt I'm really curious about how is that their bodies are floating... But back to your 'question', as they are a big amount of players you can try opening a ticket via GuardianMail Bot - if you already reported in-game.
Don't expose them here tho please
@drowsy perch K
You receive "in game rewards for personalized ads", what are those rewards?
hi, if mm shoots random and actually kills there target. yet the village had 0 info. is that considered random shooting? I've seen a lot of people in QG saying it can be reported if your mm and shoot random but I was under the impression if you shoot random as mm it's at your own risk cause it can back fire?
To my knowledge is not random shooting because they risk their own life in doing so, and theres a pinned message with more info, but maybe @next iris could you help?
@wispy ibex oh okay, thank you! I didn't even see that in the pinned messages
Afaik as long as you're not coupled/converted whilst you're shooting you're good, but yeah pins should have it explained better
okay, one more question. this has been an ongoing argument in my clan. can fool be reported for helping Solo or Ww team? (report basis teaming/gamethrowing)
Nope. Fool is a solo voting role, they're not forced to help village
They are free to help whoever they want to (as long as they're not coupled, in this case they should play for couple team)
ah okay cool ty
Its not. But if he shoot a confirmed good, its reportable
@wispy ibex You right, but there is an exception if mm is coupled to another role, not only his life is at stake so in this case he can't "random" without risking a ban :3
@next iris thank you!

Does anyone know the answer?
Halpers halp
does anyone know which protectors take priority?
lol nice i kept my rank when i came back
like forger's shield breaks before bg takes a hit
where does tg and witch come in?
Here's a list:
#questions message
ahhh ily ty
Hello?
@drowsy perch Hey, you don’t get any extra rewards for personalizing your ads.
Can cursed be turned to accomplice?
And he can't be biten by zombie right?
Since cursed is villager I think zombie still can convert him
@late dune but sect leader can't?
Sl can covert too
Wait
I'm sorry
@drowsy perch sect cant convert cursed :v
I Saw a converted cursed as sect member turn out its bug
Bandit and zombie worked almost same to me, they change the real role into rk, so I thought zombie can convert cursed
Ty for info
How much ur acc here 👀
Guys, does anyone know if there are any promotions / gifts for those who have a birthday? Like today?
sadly there aren't but u can suggest ab it in #feedback-readonly ^^
I always wonder, will some bugs in bug devs ever be fixed?? it's been awhile and I think my bug is just buried up there because there are so many new bugs.... honestly, I don't think the devs will even see them. nothings helping. it's really disappointing and I'm just wondering if someone can tell me when my bug will be fixed?? I feel like my bug just would never be fixed because it isn't a common one.
everytime I ask this, I just get one single reply: the devs will fix them soon.
this is really not helping and it causes those who are facing bugs to feel even more frustrated.
@hazy pumice Hu! Unfortunately, bugs aren't easy to fix, they are very difficult, the devs do check #bugs-devs, but since it's the holidays, most are taking a bit of a break so some bugs may take longer or shorter. Sorry for the inconveniences!
but is it guaranteed that bugs must be fixed? or else it really has no meaning for us to wait for something that would never have a solution. my bug made onto bug devs in november, idk if it's a holiday back then :/
It also depends on if it's possible to reproduce your bug and so on, they usually have a huge to do list and are working hard to add new features and fix bugs
Reporting bugs is the only way and the first step to get them fixed
I'm having a serious harassment problem, and the guardians don't help me.
@cinder heath If you think a guardian does not help you, feel free to contact the Guardian manager Sharon#9833 in her direct messages9
Thank u @woven root
You're welcome
I can't save this. But i've seen other people
Who had things like that.
In the biography.
Only 4 lines are allowed
Good morning, is it okay that I can't turn the gold wheel?
Don't you see the wheel or can't you click on the turn button?
I don't see the wheel
Did you watch a lot of ads just a moment?
mhellow which skin is the hair this, ||sorry if my question weird lol||
I'll search it, wait
No it's been since last night at 7:30 p.m. she's been missing until now
Nice
And did u watch a lot last night?
Maybe I needed roses. But do I need the wheel?
You can get roses with the wheel, buying, bp, daily rewards
Well, anyways, try to remove the cache of the app
(If you are using iOS you have to install de app again)
Okay I will try. Thanks and good day
Still nothing, I uninstalled and then reinstalled nothing. Is it adjustable?
Its have limit, maybe u already reach max
Its limit around 100-300 hmm I forgot
It's impossible , I know people who spin a lot more than me. Can't we fix this problem?
you should ask in #bugs-readonly for more info 👀
Okay thx
I have deleted 3 messages!
Because of Discord limitations I can't delete messages past 2 weeks.
If you want to clear a whole channel just right-click the channel then select "Clone Channel"
I payed for an offer, and i didn't receive the price. I wrote to @flat bane , can they solve this problem?
No guardianmil can't help you with that. It's a bot used to handle tickets related to ingame bans.
If you bought an offer but didn't receive it you can contact support
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
@echo ice ^
Ohhh thanks. Yeah i contacted the support too. But it was said to me that it is too slow and i could have the solution here in less time.
Patience is key 😉
I had a question: Where do I redeem Instagram rewards Please ? 😅
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Ok, thank you ^^
Or do you have the codes already? 
I already redeem some items but I forgot the way that I uses to get them ^^'
To get the reward, right?
Yes
Then this above :)
Ok thank you :)
You're welcome!
@elfin violet For claiming rewards? Did you open a ticket with rewardmail?
Sorry I sent over a month ago to receive the badges, I still haven't received anything. How come?
@elfin violet You need to open a new ticket again, just sending it to the bot will not do anything 😅
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Mods can only see your messages if you open a ticket
You actually should get gold instead of the items
I made the request on bot-comand
Both for Twitter
Both for wiki. But I didn't get anything. I don't know what to do anymore.
@elfin violet You just did for wiki the first time and you sent the twitter link after the ticket was closed. So just open another one again
Why cant we send the auto double xp as a gift to friends?
It was just not introduced. you could try suggesting it in #feedback-readonly
How long will the Santa role be available 
How many limits can people becoming translator
I want polish lol
Why there are no more shortcuts 
@drowsy perch currently there is a spot open for polish. try dming the current translator helper, who is mentioned in #become-a-translator-archive-4
@upper thicket hey, shortcuts (snippets) were overused in order to prove someone's role, and that wasn't the main objective of them, so they got removed
It's true that people abused it
Is arabic translator available?
no, there are no more spots for Arabic. you can check it out by yourself in #become-a-translator-archive-4, scrolling up a bit
now wonder.... bruh
guys how to get the discord shirt
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!
indeed, they were reworked
ah okay thanks
If I remember correctly that's an Easter egg and we can't reveal how to get them
It’s an easter egg, you have to find it yourself ;)
Okay thanks 😊
I have a question.
So, seer was dead, and I was med. They said that 7 was illusionist, I told the villagers. But someone didn't believe me, so they said if that's true, seer should give me a rose, and they did. Should I report them?
Send roses, emojis or something to indicate something is called "code usage", and is not allowed, so yeah, you can report them
Btw alive player cant see dead player send rose 😂😂
But they still don't believe since they not see it 😂😂@coral solar
Alr thx
Ooh I wrong read 👀
I thought send rose to the med 😂
i have some questions
- if the werewolf vote is split 2v2 with alpha voting one person and the other two voting ww on another, how is it decided which vote is the kill? is it random, or does alpha have priority?
- this one may be dumb but for the rose counter on profiles (received/sent roses), when you send a bouquet for all does that count as 15 on the counter assuming 15 players are online and get the rose?
oh another question, if there is a vote during the day and it's split evenly but one player is flower child protecting the vote (eg rk vs fc and fc is protecting themself) does the vote tie and say "the villager could not decide who to lynch" or will the vote go to the person who is unprotected?
assuming there is a tie of votes, the message should say 'the village could not decide who to lynch'
1: aww vote should have priority.
2: you would actually have sent 16, one to yourself as well.
oh really?? does it actually send one to yourself when you send a bouquet??
yes, it does
Actually I tried it just now and just +15
- Either bcs 1 player suicide
- Or its counted 15
actually I tried it by myself and all players, even a suicider, got the rose. notice how we were only 4 players, my count went up to 4
You sure about that?
@ me when you get back to this
That's meant like you see more ads = can spin more often
I think there was a misunderstanding
@drowsy perch ^
||(Well I just ping u bcs u want get pinged if there an answer :3 ) ||
What is getting jailed in this server?
Means someone has been muted
Why is there a jailed channel
You should ask that to a Mini Mod+ I guess
@drowsy perch In this jailed channel, mmods+ can talk with the jailed person to a possible unmute or further punishments.
Ok
Stupid question, it's certainly written somewhere but I can't find it, does anyone know how to claim the reward if you got 250 likes on insta?
@drowsy perch people usually use Ibis X or Medibang afaik, but you can check pinned in #avatar-ideas for the complete guideline
@brisk gazelle
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Thanks
@brisk gazelle that should help ^^ :3 if you need any more help feel free to dm me!
Is it possible to logout discord and login with another account?
@spice mango Yes, it is.
How I can?
@spice mango I’ll help you in DMs as this question would not fit the channel’s purpose
@atomic oyster Sure, thank you!
thanks dude 
so it's phrased strangely to purposefully confuse players?
No, it's pretty clear imo, but if you can think of a better version you can suggest that for sure
I would just leave it out really
Oki I'll post it in #feedback-devs
why is there doflamingo glasses
Hi i wanna ask one question if i will find bug or i will make new role can get dc skin's mask?(im realy want dc skin's mask)
Ohh okey then i will say bug lol
It isnt a bug, it was available for staff member and house event winner @fading elm
I know its not bug i found bug
Oh okay 
How to get discord mask?
As they said, it's unobtainable so you can't get it.
I mean it won't be available in the future also?
It was only available for a short while for translators, staff, and guardians, and for winners of an event, so afaik no, but they may decide to have it be available at some point if they decide.
It's unlikely though.
Ah ok, thank you ^^
Is revealing the rk while you are a ww and caught allowed? It's really annoying and it has happened to me a ton of times today
It's so bad to the point that winning as solo killer is almost impossible
It is allowed if they're already outed as a werewolf, unless another wolf has explicitly said not to. Solo and wolves are on different teams, after all, although it may not be the smartest thing to do.
Hi guys, earlier I bought a promotion at WWO but so far it hasn't arrived. I sent an e-mail to howl@werewolf-apps.com is there anything else I can do?
@junior kite You need to wait for their reply as they’re the ones that handle this.
if bodyguard dies from being attacked and is revived, do they have their shield back?
If 2 docs protect the same villager from an attack, will both of them get the message that they saved that person?
1 day (24 hours) after u get the first win of the day
Nope
Whats with all of the accomplice in custom games?
to my knowledge yes
girl did you just tell me there's 24 hours to a day as an answer i'm crying rn
does the game not have a set time for every user in which after, everyone is eligible for the first win of the day bonus
Well 1 day could either mean until the next actual day, which could be 2 hours if you got it super late, or 24 hours later, which believe it's the 24 hours in this case
Looks like it is based on some time in a timezone, don't know which so will let someone else answer.
ok, cause no one's answer is the same when i ask ig so thought i'd try it here
Hi how do u open a santa's gift?
You can find that in your inventory.
It's a background item of a gingerbread house.
Oo okie! Thanks:)
Whats today's daily offer
Anyone gonna tell why this happened? I didn't watched a single today ;(
Sometimes I have to reload my game
So, I have a question about role creation ideas that are more in the direction of expanding on what we currently have, and creating a process if it is something that is a possibility. Who could I talk to about that would know if the devs may allow such things?
@drowsy perch have you watched any ads in the last 3 days?
If you have role ideas, you could get feedback in #role-ideas-readonly . You can also check pinned messages there to see the condtions on how to properly write a role and other steps to get it in #dev-vote .
guys if 2 acco ig and still alive..is that bug?? and that 2 acco cant kill
I was just in game, and there were 2 acc :V
Yes there can't be 2 alive accos with only 1 bandit
Bandit was dead
same
i always get that 2 acco ig
And there were 4 ww alive and 2 villagers, one acc that couldn't kill, but ww didn't win till they killled acc
Well, I was meaning more of a new idea in addition to the roles. I write roles in the WWOWC and have posted roles here in #role-ideas-readonly but I've seen a larger increase of fellow creators (and myself) interested in making "groups" of roles that work kind of out side of the confines of Village/Werewolves/Solo but still fit within the game. What I'm looking for I guess, would be someone who I may be able to discuss the concept further with and see if it may even be something worth investing any creation time into.
But the acc said he was not acc :V
yess
ok thanks
but i dont have a picture
I have it
but i have aura🤣
That seems like a new gamemode, right? In that case you can mention it in feedback channel #feedback-readonly
Well, eventually yes. But the ones I'm working on currently (and I believe this is where everyone else's thought are at) is just in addition to the current game, no new mode needed
Yes ig
is it wrong to know other's user id (in wwo based on ign, which cant be changed)? i remember there's a website to find out the id.
Wait what?
alright then your ads should be back soon, try clearing cache though.
If something isn't shown right ingame try to clear your cache. Here you see how to do it.
Hi I want to have the cult background and purchased the pro version. The money was charged but the go pro doesn’t went through keep refreshing.
Where we report?
Ok thanks
Please contact the support thecult@bitdroid.de
@vernal trail For what do you want to report?
Someone report me for no reason and she no so .....
Well, the guardians check the reports and do not ban if you haven't break the rules. You do not have to justify yourself
When's the bp channel gonna be opened again
And btw what was season 14 theme I kept looking at the outfits but I forgot the theme
This is up to the moderators and if it's going to be a huge discussion again in this channel. The theme was Magic 
when is voting for the next theme going to happen?
This is up to the developer but it was usually a few days after the new one start
Ty duden
Yw
help for instegram badge
?instagram badge
?h rewards @drowsy perch
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
I think it's the space in their username name causing it to fail the ping one
! Link for get badge by insta
Wait imma show u
I want a link that i can share on insta to get badge
It doesn't work like that
You have to make a post about wwo ( your avatar or gameplay ) on instagram and after it gets 500 likes you can go to post, press 3 dots, then copy link and do as bot guided
Oh ok
Thank you
You're welcome
@pale veldt just chat on the server, #wov-chat for wwo talk, #off-topic for anything else. Plus all other channels and stuff
ok thank you
No prob
#bot-commands kanalına git ve ?appeal <oyundakikullanıcıadın> <sahipolduğunxp> yaz.
Eğer bot 'Please check your ingame-name.' şeklinde cevap verirse, sadece wwo kullanıcı adını kontrol et. (büyük harfler, sayılar, tireler)
Eğer bot 'Please check your XP count.' şeklinde cevap verirse, profilindeki xp sayısını doğru girip girmediğini kontrol et. (daha fazla bilgi için ?h xp ı dene!)
Bilet açıldıktan sonra, bottan özel mesaj alacaksınız, lütfen hangi dili konuştuğunuzu ve sorununuzu belirtin, böylece sizinle aynı dili konuşan bir muhafız gelip size hızlı bir şekilde yardımcı olabilir.
Lütfen sabırlı ol, muhafızlar en kısa sürede cevap verecekler, tartışma açılırsa kaba olma yoksa banın kaldırılmaz.
İletişim kurmakta sorun yaşarsan veya soruların olursa #questions kanalındaki yetkililerden birine sor!
Can I create 2 videos in 1 youtube account to receive 2 items for my 2 wwo accounts?
one reward/discord account/youtube account, so no
But I only have 1 youtube account and 2 discord accounts? I can create many youtube videos
you won't get rewards for that. One badge/person
How do I unban myself?
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@drowsy perch If you want to appeal a ban that you recieved in game, you can follow the instructions above 👀 
Can priest kill sorcerer?
Okay thanks
Is it considered teaming if med revived a cupid night 2 when he/she wasn't in couple?
I would think that the Medium can choose themselves who they want to revive
Then where is the team work in this case?
I do not say it is a good move, but I also don't think it is actually against the rules
how can I upload the background picture
#links wwo heroes
you'd like to download it, you mean?
ty!
I need an admin answer here. So it would be a sure response.
@mental breach If you mean where you can play it it's available for both Android and iOS users on play/app store
There's no official pc version yet but you can play it through emulators
It is not, despite not being the smartest thing to do
Since cupid might still betray village in the future, but in the end they're still a villager
What if couples are still in game? And yes cupid can betray village.
Hi, I need help with a connection problem, you know in which channel I have to go ?
To my knowledge that's still not considered to be teaming, but feel free to ping an online Guardian for a more accurate response
If there is questions you can ask here.
Ok thank you
katarxas kalhspera katadeuteron se poio engine einai ftiagmeno to game? unreal-unity?
Use only English here please.
I'm sorry, but I do not speak Greek
Also only English is accepted in main channels ^^'
wait lemme translate ssorry(I am askking about the game engine that the app is builded ex. Unity,Unreal Engine)
Oops I thought by the name u know
I’m sorry if my English is bad enough because I’m French but I hope you can understand me.
I’ve been having a connection problem for about a week, I’ve been connecting with my fingerprint using iCloud, but lately I’ve been disconnected and when I try to log in, it sends to the page of creating a pseudo (character ??) ect and it’s always going on without me being able to connect ; I’ve also made the option of the forgotten password to be able to have a password (because with the fingerprint I didn’t have one) but it didn’t work and it still brought me to the creation page.
I’m desperate and I’m thinking more and more about starting an account again.
@umbral nest There has been some troubles with Apple ID, you can send and email to support with your in-game name and they will try to solve it for you. Read carefully the message below:
Si vous avez acheté des objets ou des gemmes mais ne les avez pas reçus, si vous avez essayé d'acheter quelque chose mais êtes facturé par erreur ou si vous ne pouvez pas vous identifier, pas de panique! Nous avons un membre du staff en charge des soucis de connexion et d'achats sur le store, prêt à vous aider. Veuillez contacter howl@werewolf-apps.com et assurez vous de renseigner votre pseudo du jeu, votre adresse e-mail, et tous les ID d'achat ou reçus que vous pourriez avoir. Merci de votre soutien!
@mental breach They used JS
As far as I'm aware they used JavaScript, you can try asking to a developer directly for detailed information
ok nice thanks because if they used a game engine or something I would be interested to help the devs but if the whole game is written in JS I am a little newbie soo sad villager noises
@drowsy perch We do not want to start the drama here again ^^' I would suggest you to send a dm to Lia if you think a Moderator is acting against the rules and if a guardian acts against the rules please make sure to send a dm to Sharon.
I deleted it because it is not the right place to report something
I did not want to report anyone, I just wanted to ask why it is not tolerated to say that in game but the people which represent the game say it
I downloaded discord just to ask about this
Stolen? What exactly do you mean?
It is not tolerated, we take action accordingly. Not everything you posted it in the right context but I will not force you to belive me, feel free to make a picture of it from your point of view
@barren marlin Don't post personal info 👀 I would suggest you to contact Howl@werewolf-apps.com
Okay thanks but how long is the process?
I did not want to start any kind of drama? I just asked a question because I was personally touched by something? Now you delete it as if nothing happened?
Do you do this often to just delete other's opinions? Are you supporting that sandbox players "sucks" too?
All my friends are playing sandbox only, and I showed that to them. There is not only a single one to say "yea I agree cheers to this dude to have enlightened me"
What’s the system for claiming Instagram items, because I don’t know it still
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
follow the message above ^^
But what is xpcount
You'll find your xp count if you open Werewolf Online, click on profile and check the top xp bar. The left number is your current amount of xp!
You will see something like 1700920 / 1701800.
The xp count is the first number (1700920).
Or you can watch this gif !
^^
And I answer <.< We just had issues the past days with exactly this so I am paying attention ^^' Sorry if you cought up the wrong way 
We delete things which do not follow the rules, that's correct. Therefor you can read the server #rules-deprected, reports about staff go to the dm of the correct "manager"
Which rule should I look into so I can see what is allowed to post and what not?
Okay thanks!
`3. If there is a problem you want to discuss, message one of the <@&531782089033383937>s. If the conversation is going down south and someone asks you to stop, stop the conversation. There is no need for a staff member to make you stop the conversation if you caused it yourself. Use common sense.
If you see someone else is acting up, ping one of the <@&420139637521121301> or <@&531782089033383937>.
If you feel that a mgm or mod is acting up, send a screenshot via DM to @ruby garden `
your welcome! 
If mm or priest random shot/water and killed a bad role is it considered random killing?
Who would even agree to this rule??? Doesn't this straight mean "yo server members just listen to us, if we want to silence you to hide the truth stay chill and stick to the rules" aha who even wrote these?
Ok thank you.
np 
This rule means, that you should report staff members in dm of a manager (mods for helper+, guardian manager for guardian etc.) it is to make a better understanding of the situation for the staff member handling it.
I have sent the email. Hope someone attend my request asap. Thanks!
After I made every Bulgarian guy to put his game to be in Bulgarian cause it was said we will receive Bulgarian quick game if there are many Bulgarians put with that language. Now I see there are many mistakes in the translation. Can u tell me how many Bulgarian translators are needed and how many translators are there? I want to become translator
@crystal anchor
@slate thicket Hey, no need to ping Hyde, someone will reply as soon as possible.
For your question, you can check who is the translator manager in #become-a-translator-archive-4. They’ll have the information on how many translators there are on the team. On that channel, you can also see if there are any spots for new translators.
Well he is mod
For any translation errors, you can tell the translator manager too.
Still, it has been 6 minutes since you posted your question. No need to ping someone 😅
Uhh I pinged right after I asked cause he is mod and know about these stuff
Hey hey, this is actually not random killing since both die if they don't hit evil, meaning they trade the shot with their life and therefore this isn't considered random killing.
However, if you're coupled, you should avoid random water/killing unless you're certain, since you risk killing yourself and your lover and that's gamethrowing (for the lover team). You're supposed to stay alive with them til the end ^^
and the translation is whole wrong
@slate thicket feel free to dm me the mistakes you see
Oki
Hey is there any way to contact Philipp of his dms are closed ?
You can mail him via howl@werewolf-apps.com
Hi what do we need to do if we think someone reported us for the wrong reason?
If you mean in game, nothing
Guardians will look through that and if the report isn't valid or is fake, they won't take action
thank you ^^
Where do I order a badge?
There are different ways to get a badge, if you want more information on how to get one please check #links!
no, it'll be opened again when the 4 weeks passed.
thanks 
is it just me or is it nearly impossible to get into a gold game this season?
i'm playing with silver constantly, only got 1 gold game this season
and gold lobbies are always empty
did something change with the game? :(
Why is her level higher than mine if I have more xp?
@empty sentinel that's the exp you got in the clan. that might not be the same exp you have in total
💡
Hey. I have sent an email to howl@werewolf-apps.com. I wanna know how soon you will reply me.
@wraith idol It's an easter egg 👀
ohhh 👀
thanks for the fast reply
No problem ^^
It's difficult to say it since the game support is a different department, here in this Discord server, we don't handle this kind of info.
What I can say is, the game support probably receive a lot of emails everyday, so it depends on how much people are waiting for an reply. I advice you to be patient.
Can we recommend royalty-free music on youtube as night music here?
Every sound ideas must be original due to copyright reasons. 👀
so where can you recommend free sounds...
In #sound-ideas you can do it. The channel is currently closed and read-only, but there are some instructions about how to suggest new sounds
hmm okay tyy
what happened to the voices here
Cause some of these voices I haven't heard in the game
@left wharf
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
Allez dans #bot-commands et écrivez ?appeal <votre pseudo en jeu> <votre xp en jeu> (Ça devrait ressembler à ça : ?appeal WerewolfPlayer 12345).
Si le bot répond 'Please check your ingame-name.', vérifiez votre pseudo (majuscules, nombres, tirets...)
Si le bot répond 'Please check your XP count.', vérifiez si votre nombre d'xp est le bon (essayez la commande ?h xp pour plus d'info!)
Une fois votre ticket ouvert, vous recevrez un message privé du bot. Veuillez spécifier votre langue et votre problème pour qu'un gardien qui la parle puisse venir vous aider rapidement.
Soyez patient s'il-vous-plaît, les gardiens répondront dès qu'ils le pourront. Lors de la discussion, ne soyez pas impoli ou personne ne s'occupera de votre ban.
Si vous avez une question ou un problème avec ce système, contactez l'un de nos staff dans #questions.
Omg! I can't buy!!!!
@red ibex Follow the bot message above
Please only speak English in main channels, if you want to speak French go to #french
Not sure if I'm in the right channel but there's a trend going on in Customs where you add a bunch of Acc and win as ww. I wanted to make the rooms myself but i can't buy the Acc role. Is this a bug?
thats a bug actually, please dont abuse bugs ^^
thanks for the ping 👀
I wanted to see if it is "illegal" like some other custom games that r disabled 
Bcs it seemed like one
How do i make wwo memes?
Hi I have a question, and want to know if it's the normal behavior or a bug. In a game 3 people left 1 off, I jailed the last werewolf and still had a bullet, the night started, and the third player got disconnected, and I lost without being able to shoot. Is this the normal behavior?
If it was 1v1 then it is not a bug but just a ww win condition
Well just like all other memes, you get idea and make it using any meme maker
Ok then having jailed and still a bullet does not change anything. Good to know
Thanks for the answer
What app?
Kinemaster@drowsy perch
Nope
Yeah they can't ban IP but making accs while banned and playing is ban avoid and is bannable
Ye
Why do the staff members always think they are correct in every situation
Genuine question btw
Ayuda. Me han banneado
👀 Not always, but usually staff members give the correct information and answers to the best of their abilities. If it's incorrect they'd apologise for it and correct it if they have sufficient information. Likewise users also often assume they're correct and that we've got it all wrong too. It's human nature to believe in what you think is correct and fighting for your own stance. Everyone has their opinions and differences so of course there'd be disputes and the "who's wrong who's right " situation.
Hope this answers your question 😂
.
I'm guessing it's about bans. If you want to appeal please go to #bot-commands and follow the instructions here.
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Okay
Vaya a #bot-commands y escriba ?appeal <tu nombre en el juego> <tu cantidad de xp> (eso debería verse como ?appeal WerewolfPlayer 12345. No agregue <>)
Si el bot responde 'Please check your ingame-name.' solo revise su nombre del juego (Letras mayúsculas, números, guiones)
Si el bot responde con 'Please check your XP count.', revise si ha insertado correctamente los números de su perfil (¡pruebe ?h xp para más información!)
Una vez que el ticket este abierto recibirá un mensaje privado del bot, especifique su idioma y su problema asi un guardián que hable su mismo idioma podrá responder y ayudarle lo más pronto posible.
Por favor sea paciente, los guardianes le responderán tan pronto como puedan, si se llega a discusiones, no sea descortés o su suspensión no será revocada.
Si tiene alguna pregunta o problema abriendo el ticket, ¡pregunta a uno de nuestros miembros del personal en #questions!
Ah, understandable.
Tournament Manager
This person manages tournaments and picks tournament helpers. This position is full.
I saw it xd
I see a link
yeah, nice
@drowsy perch discord bug
how are you?
you can get one of these logos and edit with some picture software (?
With which ?
photoshop for example
your welcome
This is 4 questions, u can talk in #wov-chat or #off-topic
@drowsy perch i don't want translate my message 
Well this is only for questions so if u got none pls don't talk here
that an question but u are translator why u answer
This is for serious questions about game and/or server. That question u asked is more suitable for #wov-chat or #off-topic
I'm fine and u 
good thx
@chilly perch perfect
when turn roles ?
Don't talk here
👀
What do you mean? 🤔
Afaik, every Wednesday, but it depends of your location 👀
france
I will assume you are following the Paris time (GMT +1, if I'm not wrong)
In that case, the roles turn at 5pm approximately.
Yep
No problem ^^ 
is there any case where a guardian might ban with only one report?
hmm @mint frost can you help, im curious too 🙂 ^
We're three 
I would like to know it too
xd
make it four
We can if it's extreme hate/racism or if they have an inappropriate name/profile message 👀
okay, thanks for the help :) 
so for example if I report 15 players who call me dumb and say I'm throwing in the same game, and they report me 15 times because I 'gamethrew', will you ban those 15 players while checking my reports and determining they aren't correct, or they won't be banned?
Hello
ty btw
So. Ive played 2 ranked games today in silver (my rank is plat) and lost 31 and won 91 as ww. Is this suposse to be like this bc i went through my placements allready.
probably you were playing against better players @tired cargo
@proven drum heya, could you please help @barren marlin in dms?
sure, feel free to dm me ^
ty^^
If the hate towards you was extreme and you reported all of them, then yes 
@brave mantle
Applications to become a guardian are sometimes opened and can be found in #community-announcements. There are a few requirements such as being 18 years old or older and having no in-game bans.
Alright, we tested it and it is deleted for everyone. However, may be necessary to restart your app in order to see the message being deleted.
How u get Spirit Seer title
@gusty vale hey, you can get the spirit seer role in the server by boosting it
Does sorcerer and president ever appear in a normal game like QG, SB or Ranked?
At this moment, unfortunately no, only in Custom games. :/
Ok thank you
How talk guardians?
You need to appeal
@civic hamlet It depends. Do you want to appeal your ban or report someone?
Nvm, I saw you already opened a ticket
what is the tournament manager role? i've seen one user have it, but im not really sure to what is it related.
It is used when new tournaments or events are opened. In the past, they were used to use it with the Roles tournament, and most recently, they used it (renamed as Forest Spirit) with the Houses event.
but what about this? Arnaud has the role currently, and the only event going on now is wwocs but doesn't seem related.
He probably just forgot to remove it, I think. You can ask him directly about it. 👀
ah, alright, thanks for the answer.
When are new loyalty tokenitems coming because since the Christmas campaign I'm almost at the 3k but it currently only goes up to 1.250
It's difficult to answer this, since it's up to the devs and the Designer Manager to select new loyalty tokens items and outfits.
How do i submit skins for the next battle pass?
Submissions for the Battle Pass normally are sent to the Designer Manager (@warped hinge) via direct messages.
I play with my dad a lot and we never cheat but people keep accusing me of cheating purely because he's in the same clan, can I get in trouble for playing in the same game as my dad if he's in the same clan? We never tell each other our roles and who the bad people are unless we are both dead and medium is gone. I just see a lot of people mad at me for being in the same clan.
Hey! No, the guardians won't punish you for something you did not do and when there is no 100% hint that you are teaming, they can't punish you. However if you have been banned by this regardless, feel free to contact them
OK thank you because people report me every other game I play with him and I got worried
As long as you haven't been banned yet you do not have to be worried :)
Is hyde online? He didtn message me for ages now -_-
How claim Social Badge ?
May I ask why my old account named "Wkwk" got changed into some random name? Wkwk is a laugh in indonesia.
you have to be patient ;) the mods get many dms every day
@gilded coral
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@gilded coral please follow above :)
Anyone know or have the pictures of outfits that have been remade (I want the initial form) (skins like Inu, witch, or reaper)
When last time this acc online?
Bcs i saw someone use this name already
- do you have any loyalty tokens and are you level 25 or higher
is it true that if i change places before the match starts i lose xp?
No you wont
just curious, what do you mean by changing places?
Before starting the match I can change from one square to another. There are 16 places and at the beginning of the match, sometimes you can move from one place to another.
oh ok, thought you meant something else, but yeah you wont lose xp
Ok, thanks
Thx so much
How do I get gems in game?
Buy them with real money or battle pass
Idk it was an old acc and back then I think there was no mm. Now I need to spend 100 gold to change name sadly I got only 25.
Well if that acc already offline more than 6 month, under level 25 and don't have loyalty token, anyone can claim that name and your acc will get a random name
Oh ok rip.....
Can we set up a custom game using other’s set up like copying the same game?
AFAIK, you cant. You have to set up by yourself
How to make a accomplice role in custome game? I’m confused 😂
@drifting parcel hmm I will try ty
Where can I find an overview of all gem quest outfits?
@wispy ibex Like your infractions or in-game reports?
in-game
I'm not sure that is possible? @still panther thoughts?
Hello @wispy ibex, if you DM me your in-game name I can tell you the number of reports you have on yourself but we cannot disclose who reported you nor can we disclose the incident which you've been reported in. For specific incidents, please open a guardian mail ticket so we can assist you with ban or reports related queries.
@hollow stratus thank you 
okay i will open a ticket (:
but would it be a report ticket or ban ticket? @still panther
Report ticket ^^
okay
... I know the convo is 2 hours ago but I was reported a lot recently too
Although I'm yellow, those Karens still annoy me much, what can I do except reporting in game?
Report ingame is enough, but if you ever be in any hard situation, you can follow this message:
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
I just started a quest for my clan. It's our first ever gem quest. I just noticed one of our main members was disabled from this quest. I know I didn't click on him. The quest literally just began a few minutes ago. Is there a way to get him in it?? We will pay the gems needed
@lime blaze there should be a option to cancel quest,you will get some gems back but not all
Do you know the difference so I know if our clan has enough to restart it
I dont get what you mean but you can find the cancel button after pressing the swords in home screen and you should be able to purchase the same quest again after you cancel if your have enough gems
You can restart the quest that way
We wouldn't have enough to buy the same quest twice. We have been saving gems ever since they came out for this one moment
You will get some gems back when you cancel
Not sure if its enough for your clan tho
#questions message @drowsy perch Not sure if this helps
@mighty iris
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
Or do you mean the ticket handler?
I want to ban someone
is it possible to change the email in which an account is linked?
what's the longest ban ever given ?
What did the person do? ^^
On which linked way?
for many years
email + password
you can change your email with account settings
cool, ty

When remake will be here
we dont know it yet
@chilly perch
@lunar widget okay thx u 😪😔
@drowsy perch hey, what do you need a guardian for?
@loud zephyr can we talk? DM at best, it's about an in game occurrence that could, worst case, have me banned
update: forget it
If i hv 100+ likes on multiple insta post, does it count as 500 likes? Or do i hv to reach 500 likes on a single post ;-;
no, it doesn't count as 500 likes the likes must be in the same post
Oh ok thx!
killer categories
-killers who use time-
-bomber
-arsonist
-cannibal
-zombie
-team-building killers-
-sect leader
-zombie
-bandit
-blocker killers-
-corruptor
-illuionist
(blocks information)
-killers who kill constantly-
-serial killer
-corruptor
-cannibal(maybe)
you forgot the killers that-
kill 
sk classic killer
Are ranked setups supposed to only include „classic“ roles?
@cosmic void I was going to ask him to lift a ban
My question is, I got rdm killed many times and no-one of them get banned. I had a game today, where I got revived as aura, ans the jailer killed me and said he will never get banned
But I get banned when I kill one guy as Gunner who even is confirmed bad
@empty wing Wait I've faced with these problems too. Were most of the players new (Like level 3 or less, joined just today)?
@bronze wraith
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
And a question, is there a permanent ban in WWO? What players have to do to be banned forever?
as far as I know, no. example, illusionist is in plat rn and it is a relatively recently added roke
I am unbanned, but the Guardian just said he has no idea and I have to go to another one
So why is sth like this a Guardian?
He banned me, but cant even say why
Bruh, didnt they show proof?
permabans are not allowed due to some policy if im not wrong. there have been exceptions, though, although I don't remember myself which ones. maybe blackmailing the devs and such
@cosmic void Oh I see
Yeah, but not everything. I told him what happened amd than he said, that he dont know more and just closed the chat
Uh, try to wait for 45 minutes and open a ticket again. If you remember his discord username, mark it down and take screenshots of what he said.
if you have any problem with any guardian, contact sharon, she is the guardian manager.
I don't have a Problem with this. Its just the jailer I mentioned before
My question was just, why people like this never get banned. Thats annoying
how do you know they aren't banned?
He wrote ot by himself. He said that he killed so many people and never get banned
It*
And the Guardian said, the reason why is because they only get 1 or 2 reports
So its no Problem to rdm kill if only 2 people report you
id suggest you to encourage other players in the same game to report as well
Not so easy if they just laugh and said I deserved that
I know it's hard, however you will eventually find a group of people who will report this kind of players. always encourage to report, and players will be banned, so don't worry
I will see. But thanks for the help
Can tg turn to Acco? Or he sees bandit?
tg can be turned into acco directly, yes
@drowsy perch hey, check #ingame-reports-archieved for that
I have chosen to password my password but don't see a link sent to my mail
Thanks
Question: In this channel there is a pinned message by Maffin with a link listing all the outfits available in game. Btw i checked several times and I was unable to find the "thief outfit" (I am quite sure it's not there; it is one of the outfits that can be currently obtained through Clan Quests). Can u please update the list and include also this outfit?
Question: I'm in clan rn and there is gem quest i like and i wanna do it, if i leave my current clan and make a clan can i start quest just by me being in clan, and will i have same quests??
Hi i send link to get wiki badge already to bot commands but i didnt get message from guardianmail
Hei,
are there known server problems rn? Me and some friends can't start the game and it is just loading.
When will be the drink outfits available again?
Not sure where to report but I think I was in a game with majority being bots? There was 1 guy named moobots the rest had weird names similar looking avatars and were all new accounts and the majority were off and there were 2 other real players
The botlike account didn’t type anything all game
Sandbox
Hello I have a question
heya! this will be updated by maffin as soon as possible 😉
Why do I ceep getting a ban for xp village win
I got my account back yesterday and now I am band again!!!!!!!
this has to stop!!!!!
unless your clan shuffled the quests to get that quest, you should have it as well
I want to talk to the person HO gives bans right now
guardianmail is to appeal bans, rewardmail is to claim rewards. make sure you contact the right bot for the right thing 👀
Hi
as far as im aware there arent any server issues. be sure that they have a good internet connection
HELLO
How are u?
check this to find when they will be available again: https://bit.ly/WwoCalendar
ANTSWER MY QUESTION PLS
My internet connection is good and I even can play other online games with good connection. I made an connection test and my connection is good. Even I know a few people with the same problem.
Thats why I am asking
Will it be fixed that the game laggs because when people make cusrom games with only sk for example the whole game laggs
thats a weird situation 🤔 they are most likely just alts from one of those people. just ignore it for now
WHY DO I GET A BAN FOR FARM WW WIN
Stupid game I'm going to complain it's the 3de day now that I get a ban for that
you can only get banned for those things if you earn a lot of xp in a small amount of time. xp needs to be earned in a normal way and not via farming. you can always appeal your ban by following the instructions below tho
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
YES BUT I GOT A BAN YESTERDAY AND YESTERDAY I DIDENT PLAY THE HOLE DAY AND TODAY I GOT A BAN FOR IT AGAIN WHEN I DIDENT EVEN PKAY THAT MUTCH BECOUSE I WHAS WORKING
ughhh
And the gardian won't help me they say I have to contact Philipp but phillip dusint acept friend request
im sorry for that, but the only thing i can suggest you to do then is to wait till they accept your request to discuss the issue
GOD DAMN
i hate this game
the gardians can't help me like I already sed
so I askt them if they would contact Philipp for me and they sed they aren't alouwed to
i can just get in the game no problem 🤔 maybe it is something on their side then that makes them unable to play?
the developers are working to fix as many bugs as possible. please be patient till it gets resolved
Will the invite friends rewards stay permanently?
and why am I the only one that gets a FKING ban for xp farming what about all the other people
😡
@drowsy perch as i said i cant do more. guardians handle bans and if they see you have to contact philipp, then i cant help you any further and you will have to wait on him
I mean these
I CAN'T CONTACT HIM EAGHTER
😡
So somebody pls contact him and ask him if he can help me
PLS
yes. there is no intention to remove them at the moment
@drowsy perch patience is important when talking to the staff 🤷 please be patient as none of us can do more than that
Ugh omg my messages don't send to him so he can't read them unless he adds me
that's why someone has to ask him if he can add me
then send him a friend request and wait till he sees that. "patience is important when talking to the staff"
Like I already said
I can't send a friend request becouse he doesn't accept request from people
Read the profile
sending a friend request can be seen as a "hey i need help can you help me?" and in most cases the person you sent a friend request to will ask you if you need help. we dont ignore them
Then I am going to tell you again
When I klik on friend request I get a message saying that he doesn't accept friend request and that he has to add me
How does the game notice that someone downloaded it via an invite link
Cause i invited a friend and he won a game
so pls ask him to send me a friend request
im sorry, i understood you wrong. but if thats the case there is nothing else i can do for you. guardians told you to contact philipp, and i cant do more than keep repeating that. if he doesnt accept them that has a valid reason then. asking him to send you a friend request seems like begging which as you might know is against the #rules-deprected. im sorry but i cant do more then that.
😡
every account has another link, and once you click on that link you get automatically added to the person their friendlist. so in that way they can see that you used that link.
😤
it's not begging its just asking if he can add me becouse I need help you work here or your a gardian idk so do your job
And do something
😡😡😡😡😡
Well they're doing their job
this keeps applying. if you are not satisfied with my answer im sorry but i did all what i can do for you
no you dident
i did. if they dont accept dms then thats probably for a valid reason. they will open their dms again once they feel like it ^^
my dm dusint even work wen I send a message
Like I already fking sed
Look for yourself
and my statements still apply. if the dms dont get sent then they have their dms closed and friend requests disabled. guardians told you to contact philipp, and i cant do more than keep repeating that. if he doesnt accept them that has a valid reason then. asking him to send you a friend request seems like begging which as you might know is against the #rules-deprected. im sorry but i cant do more then that.
I don't think it is agianst the rules if you are helping someone els out but I deleted game so bye
I saw some people add accomplice to custom games. How can I do that?
You have to buy some roles on custom games
bandit costs 1000 gold
can i still get christmas lootbox items 
so you can play with bandit and convert someone to be acc
i think if there is the christmas lootbox image when you open the lootbox yes
I said they add acc. Not bandit
u have to add bandit for get acc, withour banit u can't have acc
Someone added this as custom setup
Once you buy a role you get to keep it
And use it whenever you want
Acc is buyable
Acc is buyable? No. There is no acc
it is?
Why?
Acc can't be added to custom game setup, there are added in a "special" manner
But a lot of people added acc.
where fcan i get a picture of this seasons battlepass
do u mean a picture like this? #game-updates message
ty 😅
Can someone say me how?
Like you already said it shouldn't be possible. What they are doing is abusing a bug which breaks rules
When we report someone, there's a command we must do and they're asking for xp, is this the xp of the game or the one of discord ?
XP in game
Okay ty
You'll find your xp count if you open Werewolf Online, click on profile and check the top xp bar. The left number is your current amount of xp!
You will see something like 1700920 / 1701800.
The xp count is the first number (1700920).
Or you can watch this gif !
I bought but didn’t collect the last few advent calendar gifts and I went to get them today but I can’t find the icon anymore. Were they automatically collected at some point?
The instagram badge hasn't arrived yet?
Where can I see the table of events for this month?
Hi were all of the house event mvps awarded with the mask already? I havent recieved anything 😅 i dmed lisa about it 5 or 6 days ago
Hey! Lisa has a lot of work and a lot of dm's everyday, I think you should wait more, and if she won't reply you, you can send again a message to her or another Tournament Manager (Hyde, Arnaud, Aitor and theking are also Tournament Manager).
||i waited more than a month 👀 already considering she might have a lot of work and it was christmas after it. || ill wait for a bit then and dm someone after it. Anyways thx for answer
Well, when someone has a lot of dm's is difficult to manage all, so sometimes could be iusses with them. I guess Lisa will answer you when she can. But you also can send a dm to another Tournament Manager if she won't reply you soon.
So the website that I made for the Bp would have been ready, but you can't open it when you click on the link. but I don't know what to do there either, that's very bad right?
@haughty warren I'm not sure if the items were automatically saved in your inventory, please restart your app and check if they are in your inventory. Otherwise try contacting the support for a possible refund, read carefully the message below:
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
If you lose skill points because of active gamethrowers do ypu get them back if guardian decides they did gamethrow the game you lost?
You were answered in #bot-commands, please stay patient, they will answer as soon as they can