#🔧-evrima-troubleshooting-🔧
1 messages · Page 324 of 1
so hit tab, leave group, and hold h while leaving that screen open?
that isnt a guaranteed method but it might be worth trying
Is Evrima region locked? My friend in russia isn't able to see any of the servers that I can so we cant play together :/
No, but some servers are invisible based on your steam ping settings
My pounce only works when it wants to, I right click and it does nothing, wait a bit then it pounces, then it doesnt want to work again. Its not the stamina because i´ve tried at full stamina and is still inconsistent, Its not the rmb because I´ve tried with different keybinds. I can´t play Utah normally because if I try to pounce ill just dumbly jump infront of a teno and get killed, any Help?
I updated my isle to evrima but whenever I open the game the opening cutscene plays but then the menu doesn’t load but I can hear the menus sound effects, everytime I try to open task manager the game then crashes
no one has found a fix for this yet?
I've had this same issue for quite a while, and it's been bothering and confusing me during my game-play. When I spawn as deinosuchus, the model is identical to the adult's and both of its eyes fold in on each other. It doesn't change the base size of the creature, just the model. Along with that, everyone else looks like that for me. Does anyone have a solution? https://gyazo.com/5f51f8dfd47c95cc58cd9ac46b11b22a
#🔧-evrima-troubleshooting-🔧 message
have you tried this? It might work
stego tail swing is broken. I was 1,100kg carno IN FRONT of the stego. he bit me then swung his tail and I died. his tail is behind him tho and I was at his head.... how does that work
plus he was only sub adult stego, I doubt that wouldve killed me
stegos can do foward strikes, and if it hits your head youre dead bro
What the heck?
Hit registration is client-side, aka if he thinks he hit you in your head you got hit in your head. Doesn't matter what you saw. Lag benefits attackers.
I do. I've had that months ago, trying to search for a help in this channel, then I've found it out after few days - it also should work for you
Try to set all settings to default while being in-game menu, by trying to uninstall it won't help you, uninstalling both versions either (if you have also Legacy version) if that doesn't helps, then I seriously don't know, as resetting all the settings helped me
hey guys, what can i do if my dino despawns everytime i disconnect
does anyone know why i wouldn't be able to crouch after switching to the mechanical test branch? ive tried changing binds and still doesnt work 😦
Dosen't show me any servers in Evirma Quality branch-test. When i dont have any check-marks in the right panel. When i try hide full, nothing comes up. When i try hide empty, only EU2 full server and the 1 AU server comes up. And when i try hide Password prot- no server shows up too
Quit the game coz the devs apparently do not care 😦
has been so for months
How do i report a cheater?
cheaters on eu 4
<@&505047238674874368>
utah pack near center
they can see through the bushes
@tidal mantle not sure this is the right place to report that, and unfortunately I can't help because I'm getting ready for work
No problem,thank you for answer
EU2 is the only test server showing up for me. Are the other servers down?
why cant my deino move a single muscle after i tried eating meat ?
I had the same issue a few minutes ago. I got the "Eat" prompt for a fish that was about 7 feet under me (which probably should have been outside eating range), but I pressed E and then couldn't move. I could still chat with my group, so the game wasn't completely frozen. I had to relog to fix it.
ty 🙂
Is the NA server down or something?
I need help, official servers wont show on the server list. Any fix?
I would restart the game
it happens to me
hmm ill try, havent seen any offi servers the past 2 days
weird
Why can't I find the Evrima EU servers?
can you find the NA servers?
No, no official server.
It’s the opposite for me, on QA I only have eu2 and au1 available rn :”> i was able to get all servers the other day, and I’ve played with ping and such and nothing rlly changes it 🤔🤔 maybe I’ll try reinstalling it later
I think maybe the other servers are down rn actually from what other ppl are saying
It doesn't show any servers for me either
I just switched to the QA branch
I can find the servers via steam but yeah idk why the game doesn't even let us connect that way 🙄
J.A.Yaradici: <@&818552355796287508> I have a fatal error after a black screen while strating. Neither reinstalling nor restarting the game in windowed mode has changed anything. Can you help me ?
Anyone have a fix for the easy anti cheat issue on GeForce now specifically??? I’ve tried verifying the files, reinstalling the game and nothings worked. Ideas?
is the NA server down?
i have seen lots of people saying their dinos got deleted after logging do as i say before logging out just press H to sit then open your character menu and leave your group even if you are the only person in it and dont close your character menu because if you close it you will automatically join a group again so after leaving your group keep to character window open and hold H to sleep
I learned from someone in the game and ever since I have been able to save my dinos it works for me
and one more thing lots of people saying that they cant see official servers on Evrima branch NOT QA branch so in evrima branch if you cant see the official servers just enable the Dont Show Empty Server box and refresh it works
I am sorry if there are mistakes in my centences I did not want to disrespect just English is not my Native language
game is freezing after 4-5 hours of play (not talking about server reset)
which branch is this?
evrima or Quality Assurance
Evrima, primary branch
might be a memory issue, seen a bunch of people with it
F
Odd that the usual symptoms don’t manifest until it chokes
Odder still on 16 gigs of ram
true that
downloaded the QA branch and it just has fatal error crashes every time?
Try dis https://youtu.be/LdRQoPoMBu8
This may not work if so try dis:
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.
- Open Legacy and then close it.
- There should be a little green cube icon, keep that open and start installing EVRIMA.
- When the installation finishes, ente...
Try dis maybe If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.
- Open Legacy and then close it.
- There should be a little green cube icon, keep that open and start installing EVRIMA.
- When the installation finishes, enter Steam's Big Picture mode and open The Isle from there.
Your on the QA Version of the game thats why your seeing 2 server
did they close the other servers or rename them? I didn't have eu or au before, but the na or smth
They removed some servers yes
Ok thank you for your help :)
Im not using geforce im with AMD :(
Also i verified the file integrity 3 times and each time 1 file has been missing
It never seems to fix it even though it has to fully redownload it. Ive even down a clear uninstall, deleted all isle files, then reinstalled. Evrima q/a still auto crashes :(
Im all for anti cheat but i was able to play evrima normal version about a month ago. Now i guess the anticheat is crashing it??
hey, what can i do if i am stuck ?
So what i did is i un installed the game and reinstalled it and tried verifing the files and that seemed to work try doing that
You stuck in rocks or sstuck cuse of a bug?
i stucked in rocs cause i lagged 😄 but i am free now
Try dis : Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle Evrima. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system" . You may have an unstable version of Windows as well. If it's not a GPU under our recommended minimum specs. Try reinstalling Windows if that's the case.
https://media.discordapp.net/attachments/723260797719019620/848125218495922206/unknown.png
evrima eu4 crash?
Hi, I just downloaded the new update for the mechanic tests.
But I can´t find any Servers.
I also tried to connect via steam servers, but it says the server doens´t respond.
I can see on a website for server ranks that EU1 and NA1 are online and Players are on the server too. Where is the problem?
Have you tried checking the hide empty box snd refreshing?
The 3 options on the right side are all emty
I tried refreshing several times
even here it says the server doesn´t respond
WOW, now it worked. It realy was the "hide empty server" box, I had to ACTIVATE it, now it shows me the servers
Hi, just got the game but cant see any servers and can join any though steam. any ideas why?
Yea bruh the hide empty box is like magic
What version are tou on evrima or legacy or QA branch?
no idea just got the game and cant seem to join or load servers :/
Try checking the hide empty box on your top right and refreshing
loads of them
K I recommend you to seach on YouTube how to dowload the QA and Evrima branch if your on the legacy one
Np bruh
Its possible its a bit buggy make sure to hold 2 and not tap it same goes for accepting an invite
So I'm randomly bleeding???
Or at least the icon keeps popping up but it has the health icon on it
im stuck at 0 countdown when i want to spawn in a loc
d
@proven wasp Now my anti cheat isnt installed anymore what is goin on
i have done 4 clean installs and verified intergrity, i have windows 10 and a new cpu and motherboard my GPU is amd and not even old like what even DX
had to make a copy of the files and call them backup files to get the thing to load T.T
Are you using geforce now?
Is it possible to rebind my alt button? If so, how.
if you cant do so from ingame
-
Press Windows key.
-
Type "Run" and launch Run program.
-
Type in %localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini (copy and paste) and click 'Ok'.
look for controls in that folder
Hi, normal Isle I can play and everything work normal, but when I switch to Evrima and start game, and when I press "I understand" my PC completely turn off and I need to unplug it from wall for 15 sec and then start again. Does anyone have similar problem and did you manage to fix it?! My conf is: AMD Ryzen 9 5900x, 64GB, Nvidia RTX3090. I was looking for solutions online but no success. I tried delete all files from game and fresh install...nothing. THX
somebody help me. I don't have more than one server for EVRIMA, EVRIMA-TEST and LEGACY. I TRIED EVERYTHING AND DELETED THE "seved" FOLDER, AND ALSO DELETED THE GAME ITSELF A LOT, BUT NONE OF THIS HELPED! SOMEONE HELP ME, I HAVE ALREADY SEARCHED EVERYTHING IN THE STEAM COMMUNITY.
<@&818552355796287508> I’ve still waiting on result with Easy Anti Cheat, I’ve verified the files, gone into files and installed easy anti cheat but it crashes please tell me what is happening
Do this and send me the results please
Have you tried ticking "Hide empty" and refreshing?
Are you playing with GeforceNow?
Yes, no work
Have you tried the following...
It seems that Steam will try to show servers closer to you. Alternatively, you can use a VPN if you have one. Can’t see any servers? Try checking your Firewall and if it’s doing anything with The Isle. The best thing to do is to add a firewall exclusion for The Isle's folder located within your steamapps directory
Open Steam
Select “STEAM” on the upper left corner
Go to Settings > in-game
Increase the “In-Game Server Browser: Max Pings / minute” value and see if it helps..
Aka checking the firewall and trying a vpn
Increase the “In-Game Server Browser: Max Pings / minute” value to 5000.
Try all of that.
Ok
Do the file verefecaion agine
Hey everyone! I just installed the Evrima beta and I was looking forward to play with a friend
But whenever I join ANY servers, it just kicks me out back to the main menu
Where it shows the "I understand" screen
I tried all graphics settings from epic to low, all resolutions, disabled all firewalls, tried in admin mode. Nothing worked.
Any help?
Dose it show 99/100 ?
Nope, servers where completely empty or with 1-2 players
So times that happens to me cuse the server is buged have you tried that with other servers?
somtimes*
Yeah I've tried 3 different official servers, I guess I could try some other unofficial server?
My laptop specs are top notch so that's not the issue (i7 11800h, RTX 3070)
Its prople server issue that usualy happens when the server restarts and you try to join it to fast
Hold on I just got a message telling me that anti cheat was not installed!
That would totally make sense
Oh awesome! Thanks mane, appreciate it 🙂
here folow dis video if it dosent work tell me
This may not work if so try dis:
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.
- Open Legacy and then close it.
- There should be a little green cube icon, keep that open and start installing EVRIMA.
- When the installation finishes, ente...
hahah what's funny is that I just did that a few mins ago and waiting for it to finish verifying
Cheers man, thankyou 🙂
yea it shloud fix it
Ah damn that did not fix it
Nope
@unkempt sundial k irecomed un instaling the game and reinstaling it and do the file verifying agine that made it work for me
Still giving you the anti cheat crash huh.
At this point you may have to wait until the devs release a fix.
Is it telling you that easy ant-cheat is not instaled?
Just wanna try new update that’s all
Yep so I go and install it in file then it crashes like wtf bro
So the way i fixed my issue was un installing the game and reinstalling it and verifing the game files in steam that seemed to work for me
Hey so I reinstalled the game and I still get the anti-cheat not installed issue
I tried installing it by going to "The Isle\EasyAntiCheat" folder and clicking on "EasyAntiCheat_EOS_Setup.exe"
But nothing happens. Firewall is disabled, tried running as admin
Anyone had the same issue? I'm on Windows 11 btw
I guess I'm in your same situation, can't install easy cheat
Have you tried verifing your files after re instaling ?
Yup
My computer has no NVIDIA its AMD only Geforce wont work XD AMD uses Radeon 😄
is it normal that i can't talk in the chat on the game ?
nope its not normal
but how can i fix it ?
My laptop is above windows 7, this is not on my part this is from you guys. Evrima worked for me last time and now its saying this. I have reinstalled the called twice now.
After the latest update for the QA, I haven't been able to find the NA server- is there not one yet or do I have to mess with the search filters?
me too
From looking in the "Servers" tab list in Steam, there doesn't appear to be one
https://prnt.sc/1s6qrdd its a trap cant escape
always problems with evrima...
Are the EU 6 servers coming back?
This doesn't work for me, is there any other ways to fix the anti cheat for geforce now?
I believe they removed the servers and kept the Eu ones cuse of les people
Ahhhhh I was hoping it wasn’t just me :”> I can only find eu ones rn, good to know it’s maybe not a problem on my end
Yea it shouldn't be if your on the QA Branch
cant seem to find any EU server on evrima, i see plenty of them but eu officials are not showing up anyone knows a fix?
just question in the normal isle game not evrima where is the move left binding ? :/
Fun to see that after all this time i've not played, the invite thing still bugs the fuck out +.-
Hmmm the only way i see a fix to that is by reseting your controls by deleting the save folder
which one ?
Anyone else have an issue where the game launches and then crashes after the AE logo screen?
I've uninstalled, reinstalled, verified integrity, added vcruntime to the files, and have it set for windowed mode. Only happens for Evrima. If I uninstall and reinstall Legacy I am able to play without issue.
@mystic horizon if your on legacy i recommend you to follow dis video https://youtu.be/aKuHhPzWgmE But if your on Evrima recommend you to follow dis video https://youtu.be/6-n46dONL-4
CONTROL KEYS NOT WORKING (You can't sniff and so on.)
In that case you should delete your save folder to reset your whole settings for the game.
► Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
► Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA...
Video Made by krow
(Note) this may not work for the legacy Version of the Isle
(Note) Deleting the save file will only reset your control's
thank you i try and then i tell you :D
it worked thank you ^^ but is it normal that we can't play on the quality branch ? :o
I’ll try that today when I finish with my stuff
hello we have massive rubberbanding issues on QA Eu1 again
anyone know why I can't join EU2 but can join EU1
and are there supposed to be more than 2 servers up because I only see those 2
seriously i need help with this, why does my steam always make the isle updates like 16 GB and it usually takes 40 mins. it downloads to 100% then says "patching" for like 40 minutes it never used to do this until now. and when I click on the update itself it shows a box icon and it says (whatever i have downloaded so far) out of 16.5 GB even the update is not even a GB. anyone know how to get rid of this/fix it? (This only happens with TI and no other game I have)
i was playing the mechanic test last night.... so i know it should work, but for some reason there is no servers in my server list. plz help
I can't see any servers in the loading screen
same, on qa branch. zero servers
same
Hi, for the past two nights I've logged into NA 1 and the progress on my croc has been deleted or something, i've noticed other people having the same issue and im positive I've safe logged each time. is this a glitch or am i doing something wrong?
Click hide empty and refresh
you may have some messed up game files, theres a very easy fix
For those of you who can't see servers Tick "Hide Empty" and refresh.
Re pinning due to relevance
I uninstalled the isle and reinstalled it and verified the isle like someone told me to do then crahses like tf isle i thought i owned u not the other way around
<@&818552355796287508> Ive been waiting for this bug to be fixed since the day it was reported
What's the issue
@static gust does it crash on launch after displaying the AE logo screen? If so then it's the same issue I'm experiencing
cant hover as pteranodon, main evrima branch, default keybinds.
So I can't download the new update, regardless of everything I've tried. Keep getting APP CONFIGURATION UNAVAILABLE.
Hey Im having an issue with the the assurance test, do you guys help with that?
@static gust then it's the same issue I posted about earlier. I'll repost to see if anyone can thing of something else that I haven't yet.
I've uninstalled, reinstalled, verified integrity, added vcruntime to the files, and have it set for windowed mode. Only happens for Evrima. If I uninstall and reinstall Legacy I am able to play without issue.
Just gonna wait for devs to fix
could seriously use some help with the hovering problem, makes playing pt a lil hard
I fixed it! All i had to do was click on one of the server filters. I pressed hide empty servers and all the servers appeared!
Can't get to that point, our issue is Evrima crashes on launch after displaying the AE logo screen
oh, sorry to hear that.
hope you find a way to fix it
hover?
the controlled landing thing, cant use it
ah, Z?
try this method first!
Press Windows key.
Type "Run" to launch Run program.
Type in "%localappdata% and click 'Ok'.
Search for TheIsle folder.
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
ill give it a shot
Make sure you click on the hide empty box and refresh
@haughty roost Make sure you click on the hide empty box and refresh
Make sure you click on the hide empty box and refresh
I ran through two other players but it’s obsessed haha
It also teleported to me when I was far away lol
Every time I play Evrima its sound cuts out constantly, I can't load surrounding terrain when I spawn. I usually starve before it does in the new stress test. FPS is really low, and it is very "jittery" despite when i turn my graphics settings to low. I do have above the recommended specs given by this website https://www.systemrequirementslab.com/cyri/requirements/the-isle/13005 although I can't tell if it's for the legacy version or Evrima. If anyone can help me pin point the exact problem so i can either upgrade my PC or my Router please let me know. This has been happening since Update 3 was released.
I verified the files and now it's telling me I don't have easyanticheat installed big F
figured out the issue currently reinstalling
Hey guys, is the safe log bug fixed yet or still nothing?
it wont be fixed till update 4 is fully relesed
hi any ideas on how i could get more FPS when playing evrima on my potato
Try verifying the integrity of the files
Ill try
had that yesterda,y just had to verify that fixed it
still have an issue that i wont see any official server for some dumb reason but meh 👍 game 💤
You on the QA branch? if so Just click on the hide empty box and refresh
evrima, just had 2 server spop up after refreshing 1000 times >.> there's only 2 now? that many people quit or are they on that new branch now?
my camera is sitting on the ground, i cant move but i can roar and bite, what's happening?
actually, i spawned inside a tree
Hey guys, any update on the Easy Anti Cheat issue? Same as others I've
- verified integrity
- Tried to install it manually from the folder
- Installed it from CMD
- Uninstalled/Reinstalled the game
I still can't connect to any server and I sometimes get the Easy Anti Cheat not installed message
Bug stuck on rocks EU4
I've been stuck on the rocks by the waterfall where the pond Lat -108.574.766
Long -525.162.562 Alt .28.559.541 Help me pls
#evrima-eu
@ official server admin, give your IGN and issue
How do I do that? sorry i'm new
go to the server channel, use the "@" feature - pinging the yellow role called "Official Server Admin"
Give your in-game name and what's wrong
Ok i try thx 🙂
good luck
Your on the QA branch
Do i need to be connected to fix the bug?
yes
that's if there is an admin available
I have little food I do not think I can stay much longer :S
<@&818552355796287508> I have a fatal error after a black screen while strating. Neither reinstalling nor restarting the game in windowed mode has changed anything. Can you help me ?
@static gust and I are having the same issue.
@verbal linden Are you able to launch the legacy version?
135 minutes
Yes I could play legacy only had a problem with the key assignment
Verifying the game files fixed this problem for me
Was yours blackscreen/crashing after the AE logo screen on launch?
No, it was immediately after launch
When checking the error for the first time I have a problem with Easy anti Cheat and when checking again I have a fatal error again
Weird, hope tech support can help
What now ? I’ve uninstalled reinstalled and I have done the verify integrity file. I had this error yesterday and have done everthing people have told me to
Have you added the vcruntime140_1.dll file to your Isle folder?
so everytime i try to open and play in evrima, it wont launch. It just gives me a message that says ''fatal error''
seems to be common
a good handful of us are having this issue
soo theres no solution yet?
not that we've found. So far we've uninstalled, reinstalled, verified integrity, added vcruntime140_1.dll to files, manually uninstalled, deleted local files, etc
awh that sucks..
Legacy works fine, its only Evrima and QA that are having the issues
yea i just played legacy n it worked
im getting sick of this when is isle gonna sort out the fact you grow anything, log off then join back and it has reset it is a joke now its not on any specific server or latency and is honestly anoying everyone
Ye nothings working I’ve tried so I’ll just wait until the devs patch the bug
whats the solution when you cant see any servers
Read pins
click on the hide empty box and refresh
Game is blurry like I am near sighted and I can't fix it. All graphics settings are on high except for textures which are Epic. Is there a way to fix that?
can't find Theisle.exe, It's not showing up in the local data
Anyone care to tell me, how i've logged out safely TWICE, and i now yet again have to restart my character? Lost 2x 2 hour crocs despite logging out safely........
It's a current bug, progress isn't being saved when logging out
Are you trying to delete the controls to reset key bindings or manually uninstalling the game?
Okay so one time I picked up a carcass and was carrying it, saving it fo' later ya know hehe
And then it just despawned... Sadness
Seems this game is getting worse as time goes on... I hope they sort that shit out soon, whats the point of playing if it wont even save current progress, at all 💤
I’m pretty sure Evrima was supposed to work better for people who don’t have good pcs, I love legacy but I want evrima like come on man
I liked evrima, back when it just released the crocs on it. i didnt like legacy as much. But now the state of evrima is broken as fuck, and QA is forcing stuff i don't want to bother playing, in other words i dont want to bothe rplaying the game due to this gamebreaking issue 🤣
I'm trying to do the ting on the evrima common fixes doc for "I'm stuck on 8 FPS" and I can't locate the isle.exe file
Try locating the file in your drive:
Drive > Program Files (x86) > Steam > steamapps > common > The isle
See if you have the option listed on the doc by accessing it there
The file named TheIsle listed as an application is TheIsle.exe file
do all the na servers get wiped
because i had a 30% deino logged, logged back in and its gone
on na 1
My game is lag spiking, Never had the problem as my computer can handle isle on highest settings. Could it be a server issue or setting i have on?
I NEED HELP!!!!!!! my game fails to launch, i get a message saying something like , easy anticheat is not enabled , and then i get a error message soon after. game does not launch
verify your game files
no i'm not, devs have red nametags
try checking the pinned messages for solutions
i tried to message them but it wont go thru
the only dev you can message is punchpacket, he's currently offine though
try verifying your game files again and see if that works, I had to do it twice
anti cheat is something linked with steam if im not mistaken
ok , but where would i go in steam to enable or disable it?
can you get punch to messge me?
dont think its something you can disbale or enable, as its built into steam, did u try verifying ur game files again?
will be here in a sec
ok, once u do try launching the game again
ok
.
I've been trying to enter a mechanic test through the QA beta branch (which I think is right), however each time I open the game no servers show up. I've tried clicking all the server options and checking "Hide Empty" and "Hide Full" but nothing seems to work. Am I just missing something? :/
Anyone can help me fix the never loading server list? It just stays there "scanning all frequencies"...
Same thing to me
when I verify integrity files it gets the anti-cheat error, and once I verify again, it gets to the same error
Does anyone know how to have both the EVRIMA client and the QA branch Client at the same time without having to manually swap them and re-download every time? I tried doing the Non-Steam Add game route that people used for Legacy/EVRIMA. But that isn't working. I renamed my EVRIMA steam game install, moved it, then set it as a non steam game, and then downloaded the QA branch. When I launch the Evrima folder it ends up launching the QA branch not EVRIMA.
It not a wipe there is a bug that makes it so that when you log therr is a 50% chance tou will lose it
Figured out a work-a-round myself. I downloaded both the EVRIMA & QA Branches, copied them to my hard drive in a different location than steams folder.
When I swap between the two versions, I pause the download, copy over game files from the hard drive. Verify integrity of Cache, and wala instantly on the client I want.
This appears when I try to play the quality assurance branch and I cannot find a place to download & install Easy Anti-Cheat. Plz help?
This is unfortunately an issue alot of us are suffering from currently. As of this time we haven't been able to resolve the crash after launching
@rotund pawn What's the error message you're receiving when the game crashes?
No US servers ?
Do you see them if you scroll down?
Yes, scrolled down but nothing was there , cant be a ping issue as i see servers with 300+
tfw u still get the anti cheat not installed even tho its been installed and ive restarted steam already
keep getting this message even tho i did everything in the pinned troubleshooting
Did you follow https://www.easy.ac/en-us/support/game/guides/installer/ ?
For those who need to uninstall Easy Anti-Cheat due to issues with Evrima do the following:
**Install, Uninstall, Or Repair Easy Anti-Cheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.
You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'.
If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing 'Repair' at the end.
Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing 'Uninstall' at the end.**
For some reason, as soon as I try to use the EasyAntiCheat_EOS_Setup, that comes with The Isle game, nothing happens, it's like it loads for a milisecond, but closes itself, has anyone had that?
Seems like I fixed it by going to the main folder of the Easy AntiCheat program, and uninstalling all the Game "Number here", verified the files of the game, and then it got fixed 
This is the thing that I uninstalled btw
Same thing going on with my evrims
Evrima* I hate auto correct
Could you try what I did? Atleast for me, now the game's working 
Sure but I'm dumb asf so I might not understand most of it 💀
Okay, just go to main system drive, then program files x86, and search for a folder called EasyAntiCheat, go there, start the .exe that is in there, and you'll see a window like the one above that I've sent with a screenshot
K I'll copy that to clipboard so I can remember it tomorrow
I just uninstalled all the Game (Number here) that there was, then verified the files of the game
And it worked without a problem 
Thank you.
Np, hope it works for you too 
the anti cheat is causing so much problems u_u
ok yea launching it as admin still doesnt work so i give up
the game plays through the AE load up but when it goes black it always crashes, ive uninstalled and reinstalled the game, did what pinned messages says, tried to install the anticheat exe and restarted steam like 5 times and nothing
Bringing this down here to see if anyone has any solutions
Not sure if its happening for everyone or just me but I suddenly keep losing connection on the servers every 30 minutes or so, I play on the official NA servers but can't make much progress because I keep losing connection and getting killed
My internet speed is unchanged and I'm not suffering from any connection issues in general
any idea how to get some fps while playing evrima on my potato
can't find any servers
is anyone else having that issue
nvm restarted game and it's fine now
Every time I try to launch the game it says you don’t have easy anti-cheat is not installed
Try dis it may work if it dosent read the comment under the video
This may not work if so try dis:
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.
- Open Legacy and then close it.
- There should be a little green cube icon, keep that open and start installing EVRIMA.
- When the installation finishes, ente...
thx
Wtf every time I click on the easy anti cheat setup in files cmd opens then closes, lucky son of a bitch
Is there an au server for q.a still ??
Ive just deleted the EasyAntiCheat file located under The Isle's folder then verified the integrity of the files from steam to somewhat reinstall it, it worked ^^
can i get some help? my game is pretty jittery and my sound cuts in and out alot. This only happens with the isle and I am not sure how to fix it. I reinstalled the whole game, this has been going on since update 3 was released
I have quite a lot of space on my pc, and above the recommended specs
when i open the isle it shows up but as soon as i open the tab it goes black. pls help im getting bored without the isle
just uninstalled some crap, got nothing running in the bg other than steam and discord. please send help. I even restarted my pc
still no solution for the fatal error start up crash? Nvm just read it hasn’t been resolved yet. I was thinking it was just my old computer but seems others are having that problem too
any idea on how to get more fps on evrima since i have like 6 fps
im having that same issue, and idk why, ive double checked ive updated it and im refreshign and trying ideas from friends but nothing seems to be working
try ticking hide empty
yes, I also
Might need to tag the tech support role and wait. as some of us aren't tech savvy. All I can suggest is the pinned messages for possible solutions.
oke, thanks Epsilon, have a great day/night
yow same
well that makes 2 of us
i have an idea
i think theres a slider in the graphics meny called render scale, when u put it up lower for me it REALLY helps, but idk if it might help for u guys
I can’t friend people in game. I click 2 multiple times and they don’t add
Unfortunately there is no solution to this issue yet. Are you getting an error popup when the game crashes?
Haven't found a solution yet. Are you getting an error when it crashes or does it just state "a fatal error has occurred"?
hi, whenever I try to join an EVRIMA server I get sent back to the menu with the notification about the isle evrima
happens with every server
What happend a have been disconnected from NA4 while playing teno and when i log back in i was 0% raptor next to world border-_-
Does anyone know why the servers suck so much????
DOES ANYONE know how to stop losing there dinosaur when they logout
hi des anybody nows why i cant see my chracter menu
u have to safe log then come back
and u will be teno again
Still having trouble </3
does anyone nows a solution
yes i can t even click it in the esc menu
It's a bug currently, gotta wait for a fix
ok
just reinstall the game
How can I fix this so it’s not cut in half?
fix ur resolution sir
After weeks of reinstalling and verifying of game files, the Easy Anti Cheat problems are still prevalent. I have a GeForce 1660 and still no solution has been found
where is the 2nd EU server mechanic test ?
I get this screen a couple seconds after launching the game
Is anyone able to walk me through the Easy Anti Cheat stuff to help troubleshoot? Ive been at this for weeks and everything ive tried thus far has not worked. I can't even get the Easy Anti Cheat Software to install now
im able to get into the EAC software now, but it does not show the Isle as an option to download
Have you tryed dis? For those who need to uninstall Easy Anti-Cheat due to issues with Evrima do the following:
Install, Uninstall, Or Repair Easy Anti-Cheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.
You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'.
If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing 'Repair' at the end.
Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing 'Uninstall' at the end.
Or dis https://youtu.be/LdRQoPoMBu8
This may not work if so try dis:
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.
- Open Legacy and then close it.
- There should be a little green cube icon, keep that open and start installing EVRIMA.
- When the installation finishes, ente...
Yes. I have tried all of this
hmmm
im looking for someone to like sit down and go over everything or at least tell me something different because ive been told the same thing 15 times
Copying and pasting EAC's words doesn't help
try tech support thats the only way i see a fix
<@&818552355796287508>
I have verified the files for weeks, i have uninstalled, re-installed, ive tried running as an administrator and nothing has worked. When trying to open the game it just ends up crashing with Lighting errors saying i don't have EAC installed. When i go into EAC, there are no options
Like i'm just not understanding. I don't know if it has something to do with my pc. Windows is completely updated, my drivers are good, and have stayed that way. Is it because of GeForce? like i just don't get it
I crashed when i safe logged and now im on the character select screen guessing theres no fix?
Everytime i logout regardless of whether its a safe logout or not i always lose my dino and have to start over picking a baby when i play next. is there anything i can do?
For some reason my Utah keeps biting randomly. I changed the control for biting incase my mousepad was thinking I was touching it and it keeps biting. I can't hide form anything if they can hear me biting constantly.
Is randomly biting part of the muscle spasms or were those not added in yet?
What this now ?
Does that sometimes, for me it happens when I’ve got too many applications open already.
Hello! Is anyone having issues when they launch envrima , that is says anti cheat client is missing
Verify the integrity of the files on steam, should resolve this issue
That is the same error the other user was getting. Interesting
does the queue not work yet? ive been "attempting to join queue" for 45 minutes
This is an issue others and myself have been having, haven't found a resolution at this time, probably going to have to wait until devs release another patch for Evrima
@honest axle @pearl raft I would submit bug reports and include the errors you are receiving, may be the only way we get it fixed is by getting it patched
agreed. Thanks, I’ll submit a report soon
-434.586,594, -485.934,594, -30.199,248 found a hole you cant get out of
im playing as the lil plant eating bird and when i eat the garze. its not filling up my hunger bar. why?
grazing only works if you are below 20% hunger
Deleting the anticheat and reinstalling it still doesnt work
anticheat is causing so many problems why..
UGH why is this anticheat a thing... i cant even play because of it :(
i just wanna try out the new diet stuff but this thing isnt even letting me open the damn game
i have everything installed but still not working
i mean its like all i can find to eat. not enough vegetation to eat nor meat. they either need to focus on making more resources to eat as a con and herb before anything else imo. ai and plants. almost ruins the game for me really. and there's only one spot to find other players mainly. just need to make envirma the only version people can play. so their more to a lobby and more world events. they need to expand their team man. i would ask for a refund if steam would give it to me lol
@sudden archalso sounds like you either need to disable your firewall or run the game as a admin
okay yeah until this anticheat is removed or fixed i cant play this game, ive done everything the pinned messages said, the website, from people in this server and nothing worked'
is there a way to run the game like with more than 10 fps ?
i swear i lowered every single thing, it still sucks and freezes a lot
hello does anybody now why i cant use the tab growth system because i think its a bug
i am re instaling the game now but dont know of it wil work
mechanic branch can not seach any server ,any1 know why?
ki
can't find any server
i think maybe the servers restarted
Eu down?
loveya 2
nice pic
Can someone help me? No servers are popping up in the new stress test????
same
Can someone help me? No servers are popping up in the new stress test?
me too
same
uuuh, I'm kinda stuck completly immobile in a river with a friend and I'd like to not be stuck, can anyone help me?
I fixed by dying I guess
im not sure whats wrong with mine. but i went and put my isle on the one for quality assurance beta before opening it. and it loaded fine before i did so, but having it set to quality assurance, even after multiple restarts, it wont let me choose a server the screens blank with just the spinny location background logo
yeah same for me and a friend. servers must be down or its a bug with the update
sucks 😦
ikr 😢
when you safelogging must not bleeding
Same for me
When I start Evrima everything goes fine until all the options come up and then it freezes but it unfreezes as fast as I get that little window upp but when I try to do anything on the game it freezes
like literally every game works but evrima
try updating evrima, it just got an update
I need help
I see the food and water debuff after logging out and back in is still here lol
Did they not fix the despawning bug in evrima?
anyone know why my game looks kinda like claymation? what setting can I mess with to change that?
probably the resolution scale, for some stupid reason it puts itself down to around 80 for me @raw kiln
still cant find any server on QA
is this only for me or other ppl have the same issue
?
@red rampart me too
Hello admin, I am stuck with full grown deino in deepest part of pond under rocks behind water wall... I was swimming there and Just suck me into rocks... Now I am not able to move
I haven't been able to play since an update or two after the Deino, Fatal Error at the Title screen every time. Already clean reinstalled a couple times.
Why do I always lose my progress even though i safely logout_
its getting quite annoying tbh... I dont get killed, I safely log out and still back to 0 every time...
Why i cant wallow the oranges with the e key? My Dryo will eat the grass instead even if i got an orange in my mouth ?
Why i dont see any servers?
i have enough data in another drive but idk how to change the update to another drive
There's a good handful of us with this issue, haven't been able to resolve it. I suggest submitting a bug report and waiting for devs to patch unfortunately :/
That definitely sucks, but I figured as much. Thanks for the reply.
somehow spawning points are glitched that instantly fall or stuck in the tree on mechanic test branch
whenever i try to get in a server in the quality assurance branch I seem to load forever. i havent been able to get in because im just stuck in the loading screen
I cant even play QA all servers full and queve is broken with the infinite loading
-394.776,094, -309.612,219, -27.774,24 Here is a little hole where you will get stuck
im having the same problem
enyone else have probelms with qa servers ?
i cant join at all being an loading screen 20 mins now
cant see any servers
help?
i cant launch the game
The UE4-TheIsle Game has crashed and will close
Fatal error!
OK
it says you need to manually uninstall the game by deleting everything in the folder - check the thread
when i try to launch the game the game gets a Fatal error
^
😠
i want to actually die
ik
it sucks
everyone had the issue when evrima first dropped i had to do it as well
@maiden tangle @pallid herald For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
#pinned-troubleshooting I'm have trouble when I download the game and I load it up the screen turns black and flashes then it glitches where it just fully black..
attempting to play evrima via GeForce NOW worked fine in the past
but recently when trying to open evrima this window opens like 50 times, which causes GeForce NOW to just crash
reinstalling evrima will not work, as whenever I play evrima on GeForce NOW I have to manually switch to the evrima branch each time and download it
also happens on the QA branch
that seems a bit exesive
is there a better way?
like just a reinstall?
What Krow described is a reinstall.
It's a reinstall manually. Which is different.
also seems to happen when just attempting to verify the game's files
except instead of crashing geforce now the window continues cloning itself for like 3 minutes before showing up with this error
however the "validation 100% complete" window appears after the EasyAntiCheat windows automatically close
I spawned as a Stego inside a log. -554.377,188, -453.673,406, -21.816,102
On EU #2
How come i only see the two EU mechanic test servers in the QA branch?
Mechanic test question: am I wasting my time trying to kill this pig (small utah)
is there a step after this?
nevermind, i starved to death before i was even juvenile i think
Reinstall the game and try. I'm not sure which issue you're having, just a generic GPU crash or?
game crashes when i try it but i'll reinstall now
@naive remnantwhat is rig packing?
@red roverthe growth thing doesnt work anymore becasue the growth system is automatic now in envirma. they just havent taken the option out the menu yet
what also helps in your storage settings. Clear up any unused data. Also helps to optimize your drivers in your HDD or SDD. i do that about every other day and keeps it from having any issues. Also Defragmantation helps alot with files being re orginized and sure there in the correct folders.
help my friend is stuck on eu 2 we are south at pond
doesnt hurt to as well every once and a while to verify your files via steam and or reapir them from any issues your not noticing. i do that like once a week.
Read the pins in #evrima-eu for instructions to seek assistance. If you are on the qa branch, there are sadly no admins
i wish they had a hud at least to show you where you are in the map. yeah that'd be great. and a buddy system to play together before the join in lobby.
never heard of
@naive remnantwhat are your specs for your pc or laptop?
AMD Ryzen 5 1600T CPU and Rx 560 OD GPU
HDD and 16 GB RAM
yep that’s what i was referring to thanks
Getting 40FPS average, but every noise the dinosaur makes is choppy and terribly raspy to listen to. SFX is completely fine, but every single sound any dino makes is absolutely awful. Any ideas?
@naive remnantidk much about ryzen but gpu may be the issue for you. you have enough ram for sure. i have a Intel I5-(k something along with a GTX 1660 with 8GB ram
Running an Intel i7 quad-core with a brand new Nvidia GeForce GTX 1050i on 8GBs of RAM for now.
@bold talonplay with your in game graphics settings man. have it match your monitor refresh rate for one. then either tone down your graphics settings. such as texture, shadows, or low or medium graphics overall
I've tried. I've touched every setting. Everything is on low, nothing has changed.
any of yall got a answer to why only eu 1 and 2 servers are showing???
@bold talonthen you shoundt have any issues so to speak. the game is still unstable in some ways. so it may not be your rig so to speak. more or less the game for you.
try to optimize your storage drivers to start and verify your files. make sure all your drivers are up to date in the control panel as well
Already done :')
any of yall got a answer to why only eu 1 and 2 servers are showing???
could be because thier addressing the other servers issues or something
or a bug from their expirement or update
nope, NA1 has not appeared.. once
id ask the devs then
guess thats it for me lol. Have no money left to buy GPU
hey does anyone know how to switch between evrima and QA without having to re download the game each time?
@naive remnantim in the same boat haha im army and dont have any money to spare haha
@naive remnantaye at least bills are paid. i just got a truck so that's where most of money goes. rather have a good ride than a badass pc. i enjoy it but priorities first brother.
lol
thats good for you man,
I just read the crashing issue was fixed but which crashing issue? the one with the server or on startup? And which branch?
I'm stuck in infinite loading screen
is anyone else having a problem with evrima? I downloaded the Q and A yesterday, played for an hour. then tried to play evirma and leg. Both no longer work, i was able to get into a game yesterday but i couldnt move, look around or even logout of the game. Had to pull up task manager in order to do so. Now my game wont even open bc it says my easy anti cheat isnt downloaded. I checked my files for it on my pc and they are there and properly downloaded. I have tried everything that i could think of to fix this problem but nothing is working. Any ideas?
second time the isle crashes for me today.
I cant join Eu3 somehow it shows me 93/100 players and if i click on it ill get kicked into the main menu again?
check your windows update and your graphics driver that worked for me
I have the last nvidia pilot, as for any windows update, how can I check it? I know it updated last night so I doubt another update came during that time but I'm open to check
at first I thought it could be the frame drop so I reduced my graphics
no got nothing to do with the frame drops thats normal on that build even people with high end pc's are complaining
ahhh I see thank you!
but now
explain this to me:
how can i not join if there are 7+ free on server?
why do i get kicked out if i click on the server?
is anyone having the problem of the update not popping up after restarting steam and uninstalling and reinstalling the game
also i only see 2 eu servers and when i join them they kick me to the main menu
ive done a whole re install manually and reinstalled and NO servers even come up for me
Double click on a server sends me to main screen. Single click begins a neverending load. Sounds like I'm not only one
i veryfied my files and this happened
NA1 still not available
And getting shot back to main menu even if its saying there are multiple slots open as others have voiced
EAC throws error of "not installed". Then reinstall and fixes that, but still bugged out & won't start
This where u post bugs?
#TheIsle #TheIsleEvrima
Subscribe: https://www.youtube.com/channel/UC3pVFoPjiOR76B3LxV9FnEw
My Discord (NOW OPEN!!!) : https://discord.gg/w8VyMcXj
The isle Discord: https://discord.gg/survivetheisle
^ Bug in here ^
bug reports are in #🐞-evrima-bug-reports-🐞 !
#🔧-evrima-troubleshooting-🔧 message
try this!
Im getting no nutrients from any food as carno
cant even join servers
im start reading this and i do everything but i dont see thing like game 167
i stuck and i dont know wat to do
the amount of problems and bugs is crazy
I just gave up trying, waste of my time
Whenever I attempt connecting a quality assurance server it boots me out to the menu
same
I am also having trouble joining any of the QA branch servers. It kicks me back to the main menu. I was able to join earlier today, so this is very odd.
me neither
what does the server pop say?
i only see EU servers are they the only ones up?
I am legitimately just not getting in to servers that aren't full. Kicks me back to the start menu.
It really makes the game 100% unplayable for me right now...
Check the server population via steam. The game does not show accurate numbers sometimes
Honestly, I have zero idea how to do that.
If you're having issues with Easy Anti-Cheat you could try installing it from the CMD.
1a. Open a terminal in The Isle EasyAntiCheat steam folder and type EasyAntiCheat_EOS.exe install 108bae92517548518cbd371722381ded
1b. Alternatively just open a terminal as admin and type something like "D:\Steam\steamapps\common\The Isle\EasyAntiCheat\EasyAntiCheat_EOS_Setup.exe install 108bae92517548518cbd371722381ded
That might solve the easy anti cheat not installed. I still can't connect to any server as I keep getting kicked back to the main menu though, no idea if it's still related to this cheat thing
Reverifying game files just solved the main menu issue
I re-installed and verified the files like 4-5 times now, I've never been able to start any game on any server
For anyone having issues with getting kicked back to the main menu when trying to join a server:
Try installing legacy first and then switching to evrima (tried QA and beta) it fixed the issue for me!
What the difference between yellow and green food icons in the mechanic test?
green is preferred
Yellow is not
Ok thank you
no matter whaT OFFICAL SERVER I join i lose my chaaracter when i log out is there any fix to this can get anywhere in game
and yes i safe log by sleeping
its bugged devs know about it from what ive heard
whats the minimun graphics card for evirma?
I haven’t even tried reinstalling yet so can someone tell me what crashing issue was fixed
hackers on NA1 stego players able to see crocs underwater, at soiuth pond
im blocked under map in evrima cordinates -228 879,172, -517 602,031, -29 342,031 server Official UP4 - Mechanic Test - EU 2 can someone save me pls as a utah
changing amd drivers not help
happens only in evrima
<@&818552355796287508> help
from long time
Hey, I’ll need help getting my game started, I have a little problem, last night I wanted to install Evrima and so I just changed the beta of my game without changing any files, however this morning when I wanted to open the game, it launches and displays me a window meaning that Easy Anti-cheat is not install, out in my local files, the folder is present, I already check my files everything is clean and I even restarted steam and my computer, if you have solutions I am takers, I am French, so if possible come and see me in MP for a simpler exchange. Excuse me if there are mistakes
Trying to run the isle off a hard drive because I have 0 space on my pc and I keep getting this message after the blue AE logo animation <@&818552355796287508>
anyone has a idea how i can fix this?
@regal hill @digital plover
Found this in the pinned msges
If you're encountering a "Launch Error - Easy Anti-Cheat is not installed" simply verify your game files.
You can do so by right clicking The Isle in your Steam library > left click properties > local files > verify integrity of game cache.
It worked @regal hill
I will try again however I had already done it once and it had changed nothing
i uninstalled and then re installed the isle evrima
After that i did the verify integrity and it worked
Would you advise me to uninstall the game ?
it worked for me
the game just started I’ll see, thank you
i have the same problem and i did not help by reinstall it
why my dino despawn every time i log out 😦 6h wasted
same and i keep getting kicked and cant reconnect bf i restart the game now WTF is going on with the game RN
why cant i join now ??+
weird to be this sick after a server reset....
i keep getting kicked out of EU 2 for some reason
im doing it with Qa branch
but it doesnt let me join for some reason
yeah no that didnt work
i cry tears of no isle
how do I know how good my diet is?
im getting booted out of joining eu 2 and 3 on the qa branch, managed to play a bit earlier this morning though
Help I am stuck in a cave? ... Like I was walking into a small cave in a rock formation then suddenly fell deeper to the ground and now im stuck (server is on mechanic test au 1)
I am also starving
we need to play something else bc they r not gonna help 😦
ikr
yeah sadly 😦
wanna play?
managed to get stuck in a tree on fresh spawn now waiting to die and retry
damn. theres too many stuck points. I miss the /unstuck command
anyone know the answer to this yet?
i feel like im allowed to <@&818552355796287508> at this point cause this is consistant
I'm having trouble joining the mechanics test servers, every time i try to join i get sent back to the main menu, even when though there's enough player slots open.
every time when i try to join on server in quality assurance i got kicked to main menu
It not letting play is always says
Anyone cant download The Isle at all ?
I tried many times to uninstall it, delete the files and so on but it wont work
<@&818552355796287508>
-114.101,008, -334.780,062, -11.654,104
theres a tree where you slide down the cliff and get stuck.
Yea I keep getting kicked out to the main menu when I try to join any of the quality assurance servers. But it’s not like they are full
me too
Yea so you just gotta keep tryin, I think that means the servers are full. It took me like 50 attempts but I got in finally
oh okay thanks
not actually empty
eu2 has like 91 players and i cant join so oof
I can't play sense it say the game crash
😦
i still cant join servers
Ugh. The fix I used last night isn't working. I am completely unable to join any servers.
It kicks me back to the main menu every time I try.
ive reinstalled, switched from QA to evrima and back, Did the file thing and restarted my pc but it still isn't working
91 players in NA server and it still won't let me join.
not actually 91 players
How are you aware of that?
steam servers
How can you see those?
they fix the losing a dino after logging out yet or no?
Anyone else getting an issue with APP CONFIG UNAVAILABLE for steam.? Verified files, updated steam and deleted appinfo.vdf in appcache. Basically connect to server and instantly kicked before and after troubleshooting.
any can help me with this?
I’m having the same issue of being kicked to main menu no matter which server I try to join on QA after the latest update
I don't even get to the menu, as soon as I open the game I get this poster :c
@violet plume seems servers aren't showing accurate numbers so just have to keep trying until spots open.
Ahhhh I see thank you!! I’ll keep trying 💞
@winged swiftdid you verify integrity of game files
any 1 else having probloms joining server NA1 in evrima in the qualety asurence brash the diet testing 1
i am
Can u guys join any others other than NA1?
nope
It’s prolly the servers not showing actual numbers issue then
thats were i grew my dino
Only one i could get to work was the auzzi server
I just tried au too and also got in
guessing its showing you only 91 or 93 players?
yes it showing me 90 players
thats the bug, for some reason server pop unless you check it directly through steam is showing inaccurately.
so i might just as well wait till they get fixed
i cant play till fix
cause
we shall wait till a fix comes
other people have this too btw
Alright Group - I finally after uninstalling and reinstalling 3x got the game to work. I have been dealing with anti cheat issues and game just going to black screen on launch. Now for the Anti-Cheatt, blow away everything to do with anti cheat in the game directory, wherever you have that saved, the validate game files for fresh installs. Next You'll need to change the launch mode to "-windowed mode" I've copied a help guide that paunch posted back in June. These steps helped me, best of luck and the devs should fix this ASAP IMO. #pinned-troubleshooting message
you can do wideo about this. then that be easier to understand for everyone
i cant join na1, it says its at 87/100 and it even says it on steam servers too, but when i try to join it just takes me back to the main menu
Hey! I recently tried to play Ervima, and ran into a problem. When ever I interacted with the application, it would freeze on what ever screen it was on. I could still here and interact, but just not see. This is not a problem in the older version of the game, and I haven’t dealt with this before.
Is hypsi drink broken?
am i the only one feeling roll backs? it feels so laggy when i run
I also can’t join the NA 1 server in the mechanic test branch. For me it shows 82/100 but when I try to connect it kicks me back to the main star screen for the game.
awww man my deino didnt save, i even made sure i safelogged last night
is this a common thing ?
server NA 4
firstly, I'd try with verifying your game files (if you don't know search -> "How to verify steam game files")
Secondly, you should check if your PC/Laptop/Rig is actually capable of running The Isle Evrima
Evrima's suggested graphics ARE NOT in steam (yet).
If you have 4-8 GB RAM, recommended to have more.
If you have an old GPU, you must upgrade (or even CPU) - make sure you're not bottlenecking.
Also, do check if your PC's drivers are all up to date
seems to be a visual bug, we've had this issue before in other tests for Evrima.
yes, this issue with hopefully be fixed in the next update for Evrima
@lofty ice
how do you get grouping to work in evrima?
hold 2
you gotta hold it down
omg thank you so much <3
No problem have fun!
#830660455487373352 servers are being restarted
will QA have deinos?
Known bug at this time, gotta wait for a patch
i don't know if this is a troubleshooting issue but i get into the loading screen for a server on QA branch yet never get into it or get booted back to the menu.
Are you referring to the fatal error on launch bug?
Most likely the server is full and is not displaying the correct player count. Verify that the server is not full via the server view in Steam
i've done that too. it's just not working
Have you verified the integrity of the files?
i'm about to
it does boot up as it should, with the easy anti-cheat launch, then the launch banner. i have no issues going into settings, servers, etc. but actually getting into one is the infinite loading screen loop and not getting into it
i just verified it and now easy anti-cheat isn't installed
so i'm re-verifying
finally got in lol
no
<@&818552355796287508> sorry for the double ping guys
Is it possible to play on the mechanic test on GeForce Now?
Why are all the Evrima servers empty?
Hey guys im new but I been bouncing back and forth between QA and Evrima, so far QA is working fine for me no problems but when I try and check out Evrima I don’t have a character section and can’t press tab so see my characters growth progression? Is this happening for anybody else
in regular evrima, the character screen is on the insert key
Sorry like I said I’m new (noob) what is this insert key you speak of
Nvm feel dumb I got it I have to insert a key for it to work 🤣 sorry guys thanks for your help
absolutely!
I get that aswell idk how to fix
Fatal error: [File:Unknown] [Line: 258]
Direct3DDevice-> CreateUnorderedAcessVeiw[texture->GetResource() & UAVDesc(ID3D11UnordereAcessVeiw.GetInItReference()) Failed
at G:/UnrealEngine
4.26.2/Engine/Source/runtime/Windows/D3D11RHI/PrivateD3D11UAV.cpp: 116
with error E_INVALIDARG
(the error i get also)
is anyone else getting issues with the anti cheat
whenever i try to launch the game it says that easy anti cheat is not enables, and when i try to run the installer nothing happens
has the safe log bug been fixed?
yooo 8.5GB update just for some bug fixes?????
thought i had to reinstall the game at first
bruh they fixin everything except safe log
bruh the EU servers are down
i have fps problem in game
i suddenly cannot join QA servers, it kicks me out like the server is full. anyone know how to fix? i already reinstalled the game and checked te files
I have the same problem I thought it was only me 
yeah I only can play for a few min then I get kicked and cant rejoin the servers
Can i get some help, ive reacly installed the test branch and im getting a message about 'voxel pro' not being found, how do i fix this? <@&818552355796287508>
im not sure but you might have a vcruntime error or just dont have it to begin with. you prob need this vc_redist.x64.exe from https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0.
but first i would first try verifying files through steam.
get a second opinion, im not a sys admin.
@thorn sundial @ionic isle try starting this (TheIsleClient-Win64-Shipping.exe) aka "the isle" as admin, this fixed it for me.
when I try to join a server it starts loading and then boots me to the main menu
try starting it as admin this fixed it for me might not work for u though I dunno
okay tx
Hello there ! Am I the only one with no server on the list ? I've tried everything i've found here, reinstall the game many times, and still no server + fatal error (blank) when i close the game. Is there any hope ?
idk if this is still a thing u gotta do to find servers but have u tried ticking the 2nd checkbox that says "hide empty.."
any1 knows if the eu servers down can only find NA and AU servers
they are up 🙂 #2 and #4, they're full tho..
is there a specific channel for when I loose a full grown dino due to an unknown reason? or is this the right channel to get support
ty and maybe you lost your dino because we had a new update today?
as far as i know atleast on QA yes
what do I do about this
why can't I see more servers
Can't join any servers on quality assurance branch it just keeps me on the loading screen when I try to join one
One guy told me a fix that worked for him was running it as admin. It worked for him. Might not work for you though. Hope it works soon
still doesnt work <@&818552355796287508>
any 1 else having probloms joining a server in the deit stresstest servers
and only 1 server poping up forme
this is for evrima troubleshooting
in your steam settings > in game, try different settings for server pings per minute
does anybody know how to fix this, NA servers dont show up for me and when I try and join the EU server I get kicked to the main menu even if there is space open in the server
Having the same issue only EU3 and AU1 are showing up and cant join either even though both have 20-30 slots open^
yep exactly that
Can't even launch the game
Fatal error [File:Unknown] [Line: 1811]
Failed to find shader map for default material
WorldGridMaterial/Engine/EngineMaterials/WorldGridMaterial.WorldGridMaterial)! Please make sure cooking was successful (Contains inline shades, has GTSM)
Cannot load into server
Can't join the QA servers. When I double-click on a server to launch it loads me for a split seconds then instantly kicks me out as if the server is full, which it isn't as there's still atleast 10 spots left. Had the same problem yesterday and after about 100 tries of repeatedly going back to the server list and joining the server it worked.
Same here!
Yoyo none of my servers are coming up helppppppppp
Yah same, none of the servers are coming up for me either
Does anyone know, if all fish AI are disabled? I know that fish for Pteranodons are disabled, but on my server there is no "elite_fish" anymore too.
bruh none of the servers coming up for me either now
yeah does anyone know how to make servers show up?
no idea
im trying some stuff, ill let yall know if i find a solution
how i can fix this (i do file check)
how do i get servers to show?
check the pinned messages!
If you select hide empty AU will come up however I don't know how to get the other ones to show
Though it kicks me out when I try to join
any 1 know why servers in qualety asurence brash not apering
they were arlier and yesterday
Same thing! I saw Amarok restarted the servers earlier today, but then maybe server crashed again? idk. Would be nice to get some info, but i guess they also need to sleep sometime 😄
There were some downtime yes, but mostly servers were up. Also keep in mind these are mech TEST servers 🙂
Turn on "Hide Empty" Then refresh
okay
Tried to launch the public branch for the evrima update but it wont let me play just takes me to the discord
If that doesn't work then idk
Same issue here. This has happened several times, and it seems to be whenever the game updates. Fatal error upon exiting the game like always.
I got past that its due to the mouse not being where it shows after you get past that you will see that its not lined up correctly
now I am permanently stuck on the dino selection screen because of it
you can click shift + space at the same time to progress
i get the fatal error too
and the join glitch is attacking me rn
this join glitch isn't even letting me in, i hope it's being worked on for a fix
I just swapped back to the stable public branch
no servers up atm im guessing
stable but dinos dont save
yea but its better than not being able to play at all
I cant do anything due to the mouse issue
Can't get into servers either on QA Branch ;(
I was using the Evrima public branch is that my issue
for some reason no servers will pop up... iv restarted steam and uninstalled and checked files, idk what to do.
well i figured out how to find au server, i had to put it on hide full and hide empty
it wont let me join it tho
I dont know why you cant find servers maybe check for an awnser online
I play one Evrima Public branch instead of the QA if that means anything
should i restart pc
Tryna get into the stress test and no servers are popping up for me. Anyone know why?
same
try restarting ur pc, let me know if it works
no u
I cant see any servers on QA build eather so I am just going back to evrima public
ah
joining to people before me, can't see any of the servers in the qa branch, even i did 'hide empty'
^ my steam, instead of installing the update for ai glitching and crashing issue, decided to reinstall the whole QA branch and now i cant join servers. seems like its not just me though.
QA branch I think does not work rn
that's an issue, it's just redownloading the whole QA branch.
This happens on a lot of games on steam
that also is causing issues
i just got into na 1
Hey, so I'm having trouble with the EasyAntiCheat setup. I'm trying to open it but it never pops up, so I can't play the Quality Assurance version of the game. Any recommendations?
#🔧-evrima-troubleshooting-🔧 message
try this
i cant get in again
why are the server so bad
the server will pop up but it wont let me join
Same
this is getting really bad, server was really laggy, so i dicided to restart me game and steam, then i could not join back
does grazing even fill food?
Wait I removed it cause I thought I fixed it, so i'm gonna be annoying and ask again: I'm trying to join the server for beta, but everytime I try to join it kicks me back to the title menu.
Is there a fix?
no
its a bug
the servers are full
it just says there is a slot
but there isnt
my firewall is saying the isle doesnt have a valid digital signature
@thin oracle pls help
I'd try contacting your providers.
And also try changing any privacy settings to allow The Isle
how am i supposed to do that, the second part
ive been having a problem with evrima recently, ive been playing the stress test since day 2 but for some reason the game now runs slower than a power point. I have no clue why, my computer has handled the isle for years.
its doing that rn for everyone
game is optimized well apparently
irony aside, has anyone found a solution on the players side of things, or is this just something the devs need to patch?
havent heard of one
@thin oracle wtf its showing servers now
ok so au is ded but na1 isnt but i cant join pog
not sure, depends on your firewall and internet providers
i keep getting this when i try to run evrima and play and also the step you say to fix it https://gyazo.com/1b3fc6d5109b683589ca7bcc64d4d6fc does not work the verify integrity of game files just sits and does nothing left it up for 2 days nothing never happened https://gyazo.com/41442451b6a2f64f1edc3b62e62f962d
I have installed Quality Assurance Branch to test things out, yet I can't even launch the game, I click on it to open it, however I end up getting this message.
I have verified the files and everything ended up successful, no files missing. <@&818552355796287508>
edit: FIXED IT BY REINSTALLING
help i am stuck
Heya, so I’ve had this issue with Evrima. I CANNOT get it to work! I change it from legacy to Evrima, it launches, but before it gets to the Play screen (after the Load up glitchy effect thingy) the screen is black and it says error some file not found? And I’ve reset the game, removed all files and reinstalled it, ive done everything I know of and it won’t work :/ <@&818552355796287508>
Everytime i try to install the quaity assurance branch , to test thing. but it just doesnt go through , it pauses half way
It always stops around half
Never mind i fixed it
Anybody know of a way to stop the logoff despawn? It's really hindering my love for this game.
Cant get into the servers anymore from the QA build, even when there is room. I can join AU 1 thought since its empty. <@&818552355796287508>
Why is my Game not Loading Into The Server, it Has 90 odd people in it I click join And It Keeps Disconnecting and when i Try Restart When Exiting The Game Goes "Fatal error"? Help?
I grew a Crocodile on Enrima Server 1 from 11 pm to 3 am, all night last night. I try playing today and it is gone. Does anyone know of a way I can get my character back or something? Please! Thanks.
"Can't join the QA servers. When I double-click on a server to launch it loads me for a split seconds then instantly kicks me out as if the server is full, which it isn't as there's still atleast 10 spots left. Had the same problem yesterday and after about 100 tries" Got a fix. I got this problem
hi ! my friend currently doesn't have access to her keyboard and wished to play evrima with me with a switch pro controller. But apparently she cannot rebind anything and the only things she can do with her baby deino is attack and going up and down underwater, she cannot even open the pause menu
is the switch pro controller currently not fully supported ? how can she change her keybinds ?
@flat flower @echo cave did u get any solution at all? Im experiencing the same issue with the game even after reinstalling it twice, and this is right after the latest two patches.
it is a visual glitch, the server is full
it just looks or shows that there is room
restart steam or uninstall the reinstall
and then check files
go to %localappdata% in search bar, delete "the isle" folder, then exit the isle so it is closed, then reopen the game.
this should reset all u keybinds and stuff, u should be able to access the pause menu and settings
thanks, she went to sleep so I'll tell her tomorrow, fingers crossed it'll work 🤞
So i spend 5 hours leveling got stuck between two trees had full food and water and health. Safelogged so I could get assistance now I go to log in I have to start again anyone help or have I wasted my money?
Losing your character when logging is a bug that will be fixed with the release of update 4
Ah right so I have to start again..... ?