#šŸ”§-evrima-troubleshooting-šŸ”§

1 messages Ā· Page 323 of 1

analog oar
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@misty silo Do not be tagging the developers. If you need help you need to ping the tech support role. Please read the rules, specifically the first rule.

misty silo
sullen girder
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So, I had the following problems.

•First half of the servers disappeared, including NA.
•Then the game asks me to install an anti-cheat, although it never asked beforehand and I am confident that I have one installed???

analog oar
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<@&818552355796287508> the role specifically (no need to tag them again as I've already done it for you), otherwise tag Punchpacket#7530, Souretsu#4513 or Krow#9473.

misty silo
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okay thx

sullen girder
misty silo
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and what should i do @cloud crow

sullen girder
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It started giving me the ā€œyou don’t have anti-cheat installedā€ right after I verified the files due to a bunch of servers missing.

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Then I verified the files again and it was still there.

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I clicked it a bunch of times and now it works. So I can access the game at least.
But half of the servers are missing. No NA, no AU, only EU3, EU6 and EU4 out of officials

cloud crow
cloud crow
sullen girder
misty silo
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same as @sullen girder ones

cloud crow
misty silo
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but i never was in the game

cloud crow
cloud crow
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What's your anti-virus/firewall software?

misty silo
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thx its starting now, i only verifyed my data like 12 times. but it doesent matter

sullen girder
cloud crow
# sullen girder Avira

You'd most likely want to follow this: https://support.avira.com/hc/en-us/articles/360000834465-How-do-I-setup-exceptions-for-files-folders-and-processes- - Then find where your Isle folder is and add it as an exclusion.

sullen girder
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Thx, will check that out

misty silo
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now i have another problem @cloud crow

sullen girder
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Still no servers

fierce kraken
#

that is the screen when you load into a Server. Just wait or something is wrong with your game so mabey uninstall it and install it again

cloud crow
cloud crow
# sullen girder Did that just now, didn’t work
tepid mountain
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are evrima servers down? it only shows me 8 servers, all of them are empty. I already tried it with hiding empty servers, but this doesn't work. Any solutions?

distant surge
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Safelog bug,
At first didnt know this was its name until some people in game told me, but i have this problem since im playing evrima. I wait the 60 sec timer and leave the server, but when i join back my proggress isnt there anymore. Happens to me everytime and ive tried many servers and also uninstalled and installed the game.

thin oracle
#

ye

cobalt estuary
# thin oracle ye

the server crashed for me anjd it did not save i lost a full grown uthar

thin oracle
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nice

distant surge
#

will this be fixed?

drowsy plume
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bought the game yesterday, and dang it has a lot of bugs.

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i haven't had the chance to even play it because it doesn't let me to

half crag
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evrima keeps crashing, anyway I can fix this?

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ping me if anyone has a solution, please

zealous furnace
static gust
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So I've been waiting awhile for the report on the Easy Anti-cheat bug as I install Easy Anti Cheat and it crashes, Validate the files and and Easy anti cheat is not installed

Can someone tell me what to do Ive been waitin awhile for an update <@&818552355796287508> @thin oracle

hollow violet
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Report? What report? It's being worked on and is a known issue

drowsy plume
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šŸ˜„

zealous furnace
drowsy plume
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didn't work

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host lost connection error

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ma man i have tried everything

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even devs could not help meh

cobalt estuary
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ok

jolly spear
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I cant find OFFICAL SERVERS

random hill
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Anyone else getting their dinos wiped from official servers?

hoary quiver
junior radish
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Anyone get there dino wiped when you go to log out via the sleep method?

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had it happen twice now

thin oracle
thin oracle
thin oracle
hoary quiver
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thanks for the update and clarity

static gust
static gust
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So I’ll wait u til further notice thanks @thin oracle

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Tho for all the help so far

thin oracle
static gust
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Kk

hoary quiver
static gust
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But it does tho

silent adder
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i've asked 3 times now and literally noone helped.
I've installed it, still won't start.
I uninstalled and reinstalled the game AND the program and it still won't work.

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please, literally any help BR_EmotionalCry

thin oracle
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Fatal error: [File:Unknown] [Line: 907]
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 258]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed
at G:/UnrealEngine 4.26.2/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116
with error E_INVALIDARG

0x00007ffcea494ed9 KERNELBASE.dll!UnknownFunction []
0x00007ff79a290c46 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a293086 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a24e3ed TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a755032 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a747f1e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a7481b6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b2332a7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b250b7b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b26284f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b23738a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b23755f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79bdd15a5 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79bdd2533 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79ab97737 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79aba5069 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a14a8ab TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b2381e2 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79b238d73 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a29a437 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79a297d21 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffceab77034 KERNEL32.DLL!UnknownFunction []
0x00007ffcecb42651 ntdll.dll!UnknownFunction []

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help ^
how does one fix this problem?
i did the verify, i backed it up ;) annnnd i reinstalled it.

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<@&818552355796287508>

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as soon as i start the game it loads in and just before it starts it turns into a black screen showing this

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well in a lil white box saying this Fatal error: [File:Unknown] [Line: 907]
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 258]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed
at G:/UnrealEngine 4.26.2/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116
with error E_INVALIDARG

violet flicker
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are the servers being ddos? surely not

hallow bear
#

Okay I am not sure whether this channel is checked daily by developers but I can't say that I am very happy about nobody seriously addressing the frames issue. Allow me to paste my question here, again:

I have been having an issue with my fps ever since the last update. In the past I was always able to run the game at 60 fps so it is needless to say that I was surprised when I joined the game again only for my eyes to bleed thanks to the 20 fps. After asking around I was told that it is because of old textures that remained in the game after that last patch. Is this true? If so, do I have to wait for the next patch to fix this issue or can I do something about it manually?

If nobody can help about this (Because two more people have already mentioned big frame drops, which is not something to ignore) I would really appreciate it if we were told something along the lines of "It is a known issue and we are working on fixing it." That is all I have to say. I understand that other problems like being unable to launch the game should be prioritized but I truly hope that my message will not get overlooked again.

<@&818552355796287508>

stone lake
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<@&505047238674874368> im stuck from yesterday, i need help pls. i was calling for help and no one help me and i wanna play my carno

spring socket
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so you are telling me im gonna have to sit here for 5 hours, log and hope my dino isnt deleted

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this some bs bro

lime kettle
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I cant see official servers for some reason can anyone help me ?

golden wharf
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dino isn't saving get that glitch about 2 time, when it's will be fixed ?

peak herald
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Is there a way to have both versions still?

Yes i know about the "oldmantenno" video but that doesnt work anymore.

half vault
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I don't think it is possible anymore

humble merlin
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Hey there, I was wondering if anybody else’s computer glitched out on HDMIs and screen went black, while switching HDMIS while clicking on the opening screen of Evrima

sage saddle
#

Where is na 1

rough gorge
#

so i mean it really sucks that i play 5 hours for a full deino and then just wake up with a non saved character...

wind sparrow
#

Sorry if this question was asked already but what's the deal with my freshspawn ptera getting constant bleed healing icon that slowly decreases and then increases as if I am healing bleed?

spring socket
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bro where has na 1 gone

rustic charm
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Caesar

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as a dinosaur grows, it gains health, blood, and stamina constantly

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the "bleeding" you realized isn't bleeding, its your maximum blood pool increasing and your dino's need to regenerate it.

half crag
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help?? this happens everytime i open the isle

thin oracle
half crag
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and how do I do that?

neat forge
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someone know how i solve this problem /

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?

warm cloak
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verify ur game files in steam

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you might need to do it multiple times if it doesn't work on the first time

neat forge
#

ty ā¤ļø

spring socket
#

why is evrima just clapped

ebon plover
#

how do I get the music volume to 0? it keeps turning up again after i apply

thin oracle
tidal eagle
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Where are official na 1 and 2?

drifting orbit
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Make sure you click hide empty if they aren't showing

drifting orbit
dense mortar
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What happened to Na1 and 2

next ridge
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guys i have tryed to verify the isle but it wont load

polar atlas
cobalt estuary
#

hm

polar atlas
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Decisions, decisions...

cobalt estuary
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lol

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ive had worse

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i had it on uthar

polar atlas
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Yikes.

cobalt estuary
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yeh

polar atlas
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It started on Utah.

cobalt estuary
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no it started on ptera but it mainlyn now a glitch on certain servers

polar atlas
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Like official? kappa

cobalt estuary
cobalt estuary
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mainly yes

polar atlas
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So, restarting the game doesn't work. Is there a fix?

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Verifying the files gave me this:

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Re-verifying did nothing to solve the issue.

cobalt estuary
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nobody told you to restart the game 😩

polar atlas
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You're right. Nobody told me anything KEKDOGE

cobalt estuary
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theres such a ez fix

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basically you leave the server

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dont spawn anything in before that (this worked for me but may not work for u)

polar atlas
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So, join the server and leave again?

cobalt estuary
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well yes if its not fixxed the first time

polar atlas
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Leaving multiple times, multiple file validations and no fix.

cobalt estuary
polar atlas
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Tried that. Lol.

cobalt estuary
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ok i cant help just do another server

cobalt estuary
static gust
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<@&818552355796287508> It may Say im playing the isle but the easy anti cheat says its not installed so im leaving it open to see if something happens idk ive kinda given up fixing it until Update 4

cobalt estuary
static gust
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It crashes when I validate the files @cobalt estuary

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Idk why

spring socket
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where has na 1 and 2 gone

spring socket
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bro how do i get na 1 and 2 back

thin oracle
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NA 1 and 2 are also gone for me.

spring socket
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<@&505047238674874368> please we want answers

royal bear
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There's nothing we can do. We do not know why they are down. We have to wait for Punchpacket to be online to take a look.

thin oracle
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are you able to join any server?

royal bear
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IF the servers are up, and you cannot access them, then you might need to wait for tech support, or check the pins.

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since we server admins just handle stuck requests and hacking reports.

untold whale
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cant access pause menu while in game, is this still a bug

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nevermind i have found a fix

clever nacelle
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Does everyone only see this much servers? Yesterday there used to be more than 50, is the isle evrima just restarting its servers or is it something with my steam?

zealous furnace
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then reset the game and see what happens when you try again

late dune
#

Probably been asked a million times, but i cant air brake with ptera, how do i fix it?

thin oracle
late dune
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delete 'saved' folder or the whole thing?

zealous furnace
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whole thing they say

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since the saved folder is the only thing in it, it makes little difference anyway

late dune
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true, thanklls ill see if it works

clever nacelle
pure sun
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I get really bad FPS drops but only when I face a certain direction, it’s very consistent and the direction is the same (Mostly North West, some North East)

zealous furnace
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i think everyone gets that

thin oracle
pure sun
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Is it not fixable?

thin oracle
clever nacelle
hollow violet
clever nacelle
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kk

clever nacelle
hollow violet
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Of course! Have a good day

unborn robin
#

Hi! I cant accept group invitations. Can someone help me?

winter python
unborn robin
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But I cant

winter python
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does the invite appear on screen for you?

unborn robin
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I thought it was due to the update, but I have realized that it is my bug and I don't know how to fix it. When some user invite me, the message appears, I give it to 2 and I do not enter the group; I do not get the names of the players nor do I get that I am in a group when I go to the panel.

winter python
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how long do you hold the 2 key? there was a change this patch that requires you to hold it now

unborn robin
leaden schooner
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hey question i got everything set too the max in game video settings but i still get a ton of pop in as im running around

empty wind
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are dinos still being wiped after log???

spare sierra
upper flame
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never had this show up?

thin oracle
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hi

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but I changed the game settings in the main menu and I have 2 fps

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help me please.

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everytime i safe log and come back my character is gone : /

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is anyone else experiencing this because it just makes the game pointless to play

still fossil
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hi all have problems with evrima when i log out i lose my dino any advice

thin oracle
still fossil
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ye only play petra just now because of it

thin oracle
formal flax
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is there any way to change the screen in which im playing? i cant move the window

mossy kernel
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has anybody else experienced this problem wherein their stats glitch like this? it won't let me fill my stam, food or water past the lines; i've relogged and restarted my game but neither fixed it

warm cloak
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that might cure after around 20 minutes time ingame.

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happens eighter due to a bug during login or if u eat to much (sickness)

mossy kernel
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yeah, i definitely didn’t eat too much — it happened when i logged in after a server crash. will it still resolve itself the same way as sickness?

warm cloak
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the color might stay yellow but the penalty for stam, food and water should go away

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idk about other effects it has

mossy kernel
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okay, thank you!!!!

limber sluice
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its a bug they need to fix it

gloomy swallow
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can someone help with a stuck dino?

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na 3? ign andyboi

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<@&401466542140817419>

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sorry for the ping

frozen tree
rugged granite
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Bro I haven’t been on for a while don’t tell me the safe log bug is still here

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^ where you lose your dino

proper oracle
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The server won't load in my Dino. I seem to be frozen on the screen just before you spawn in as your dino. It's my first time logging into Evrima after redownloading the game yesterday.

radiant whale
cedar heath
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Anyone know how to fix the bug where you can’t join or invite players to a group

thin oracle
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umm, so when i click on a server it disappears. is there a fix?

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along with every other server

cobalt estuary
thin oracle
cobalt estuary
thin oracle
cobalt estuary
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ok

thin oracle
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appreciate it

cobalt estuary
fair wolf
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I did just safe log for 3 min ago and now my dino is gone;(

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admin ?

thin oracle
cobalt estuary
gritty quiver
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Hello may i ask i just bought the game and i can only find legacy servers and have no idea how to join evirma can anyone help me?

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Admin or atleast anyone else

gritty quiver
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Ohhhh thx

timid orchid
#

have they done anything about the weaker CPUs not being able to open the game anymore since the new water update? Other than just say to improve our graphics cards o something

glad trail
feral yoke
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anyone else getting something called
easy anti cheat not installed?

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as soon as I try opening the game

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nvm

fluid relic
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i got the same thing just now

feral yoke
#

I just uninstalled the game as soon as I checked in pinned troubleshooting

fluid relic
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first i had fatal error on startup

vague storm
#

does anyone else have an issue where you cant slow down while flying as a ptera cant open pause menu and cant change graphics settings in main menu?

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ive had it since update 3 came out and havent been able to fix it

winter python
scarlet geyser
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Friend who lives in UK can't see my Texas server, anyone know this fix for this?

ocean creek
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My friend can't find the servers anymore, is there any way for her to see them listed again?

idle sigil
#

what do i do if i cant see the official servers, sence today i havn't been able to see them. I have tried hiding empty servers and thats what i have been doing until now. I also tried changing the ping thingy on steam settings

shut forge
#

can any one get me unstuck in na 1?

warm cloak
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u can try to check hide empty server checkmark. That usually made them visible but since today it doesn't work for quite a lot of ppl i know

idle sigil
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Well yeah been trying, tried spamming it out of frustration but nothing

warm cloak
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well they do show up in steam but i cannot join any server at all via steam

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also they are pretty empty for this time

idle sigil
#

yeah developers pls fix these things as they pop up, so many cant play because of a single stupid bug that hides the official servers.. And nearly all the unofficial servers are dead..

winter python
warm cloak
opaque dragon
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i tried all options...

winter python
warm cloak
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actually tried each prossible combination of options

opaque dragon
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yes

winter python
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Alright, you might need to adjust the max pings/minute setting in Steam, then

warm cloak
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it worked until today just yesterday i played ion officials

winter python
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At the top left of your library, click Steam, then Settings, then enter the In-Game tab

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In there, you'll find the Server Browser Pings/Minute setting with a drop-down bar beneath it

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You might need to try a multitude of different values, since it depends on your internet and location (aka ping)

warm cloak
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ok i'll give it a try

winter python
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Good luck, sometimes you might need to test each individual setting

idle sigil
winter python
idle sigil
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Yes i tried it all

warm cloak
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It seems quite a lot people have this problem since today so there might be a new bug

opaque dragon
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didnt work for me either

winter python
#

I'm looking through the steam server view to see if the officials are down, one minute

idle sigil
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The servers are up

thin oracle
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This problem is not with us. Something happened at the 9pm restart.

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Isnt down

opaque dragon
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9am?

thin oracle
#

pm

opaque dragon
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i was on at 4 am and logged

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for me its 341pm

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jones, how'd u get yours to work

thin oracle
#

Then when yo get your last restart šŸ˜„

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I can talk in EU zone

winter python
#

That's definitely strange. I haven't heard of this happening before and it certainly isn't on your ends

idle sigil
#

Most of us can see the servers are online through steam servers, but none of us can see the servers in the game. And sence you cant join servers through the steam client there is legit no way of joining the official servers. Tried changing ping speed, hide empty, hide full, reinstalling the game, restating pc. I have legit tried it all today.

opaque dragon
#

fr

idle sigil
warm cloak
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same

winter python
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Yea that seems to be the case with everyone having this problem. It's 100% something to do with the server itself

thin oracle
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Yep

warm cloak
#

it's not a problem for everyone i just watch a streamer playing on officials on twitch and i saw him joining

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while half of the chat complains about the same issue

thin oracle
#

Yep thats why its weird šŸ˜„

idle sigil
opaque dragon
#

i guess i shouldent try to grow gatorrs... this is like number 8 in a row of not dieing to ingame players but losing 80% deinos to the actual servers

winter python
idle sigil
#

Alright

restive forum
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@winter python servers have been unstable stable for a long time now since the small update crap I think even before that but this is the first time they haven't shown up on the server at all

winter python
#

Semi-related question, what region(s) of the world are you all in? East/west coast, EU, other?

thin oracle
#

Eu yep

static raven
#

NA

gaunt kayak
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NA East coast

ocean sonnet
#

EU

opaque dragon
#

na east

winter python
#

Thanks, I'll let Punch know what's going on

warm cloak
#

EU

idle sigil
#

Eu

winter python
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Did this start after the most recent restart (45 minutes ago) or has this been happening since last night/yesterday?

thin oracle
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45mins ago ye

idle sigil
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For me it happened even before the restart

warm cloak
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yesterday it worked fine

restive forum
#

I don't know I was sleeping I was dreaming about the game and woke up just to play it and no servers I was very sad

ocean sonnet
#

yes worked 7PM

spare sierra
static raven
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I think I got on last night around 1-2am est and I believe I saw them all

restive forum
#

@winter python and since we're talking to you about issues with the servers can you also give us a idea what's going on with it deleting dinos

opaque dragon
#

i live in ga and i was growing a deino till almost 4am np

idle sigil
glossy pollen
#

This must have happened during the last server reset. I was playing a couple hours ago and all the servers were showing up. Then NA3 went down indefinitely, NA1 sprang back up. So I logged for an hour, come back, and now everyone is not able to see the officials. I checked, and it's the same for me. No official servers at all.

warm cloak
glossy pollen
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It's not an issue on the user's end that can be fixed by us, it's an issue with this game's official servers.

winter python
#

I also let Punch know what's going on, hopefully it's something that can be easily fixed

warm cloak
spare sierra
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Also some very wierd thing happened several days before. I logged out a full deino then ours later i logged in the same server, i had a raptor baby 😮 , then logged out logged in and i got back the full deino

vernal terrace
#

only me or the official servers are down?

thin oracle
#

Read a bit up. Its a bug, it's still being investigated by the devs.

glossy pollen
glossy pollen
#

Yeah well I wouldn’t expect a fix anytime soon dude.

restive forum
#

Still no fix yet on official server list @winter python ?

high hull
#

Oh so it's not just me the official NA servers are actually down.

spare sierra
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The servers are up, just most ppl cant see them for some reason

fluid relic
#

why do i puke and get sick everytime i try to eat a fish as ptera

winter python
#

don't swallow them whole

fluid relic
#

does it give to much food or something ?

winter python
#

yup, you have to drop it and eat it slowly. its weird

ivory ibex
#

why are the official evrima servers down?

clever anvil
#

I cant see the official servers when opening server list on evrima ;~;

limpid cloak
#

oh, thank lord. i thought something was wrong with my computer! So...how do you fix it?TI_Think

proper oracle
#

What's Easy Anti-Cheating??
I reinstalled the Isle and tried to launch it. But got a Launch Error saying Easy Anti-Cheating is not installed....what is that and why doesn't install with the game?

signal path
pale ocean
#

Why there is no fish?

signal path
wintry quartz
wintry quartz
#

No evrima servers

shy sphinx
#

my game froze a while ago & when i closed down the game, then came back on it to play on the server i was on it said anti cheat is not installed is that normal for people, if so it just happened to me so i shall try to install the game again.

devout flint
#

no idea why, but pteradon can sometimes get into a bug state where they can not fish, wallow, or rest.
great feature. 10/10

rose plover
#

what am i supposed to do its the only server with a pop

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literally cant play

cobalt estuary
#

sad

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im on na 1 and there like noone

spring socket
#

<@&505047238674874368> me and another dude are stuck

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im being killed and i cant do anythings

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help me out

wind zinc
#

Just wondering if anyone else has had this encounter when launching evrima? Game Security Violation Detected (#0000000D) [LightingService.exe]

noble storm
#

<@&505047238674874368> is the safelog bug still in the game ?

noble storm
#

what happend if i lose my dino from it can i get it back

#

<@&505047238674874368> for if i dont safelog will the bug work

tough stirrup
#

Can we do something about the safelog bug?

glossy pollen
#

Nope

spare sierra
hollow violet
bitter spade
#

I cant Spawn. my cam is in the air šŸ˜„

bleak heath
#

yesa

hollow violet
#

If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.

  1. Open The Isle and then close it.
  2. There should be a little green cube icon, keep that open and start installing EVRIMA.
  3. When the installation finishes, enter Steam's Big Picture mode and open The Isle from there.
bleak heath
#

ok

spring inlet
thorny burrow
#

hi im stuck in a log on EU-6

#

any tactics ? šŸ˜›

thin oracle
thorny burrow
#

they all busy coz its weekend with friends 😦

undone kernel
#

no kill button makes getting stuck even worse

iron elbow
#

Is there a way for staff to tp me? Im stuck

dapper lake
#

hey uhh

thin oracle
dapper lake
#

whenever i try to launch the isle the game doesn't come up

iron elbow
#

na 4

dapper lake
#

it just stops, lemme try to get a gif rq

thin oracle
dapper lake
#

it stays like that then goes back to "play"

#

anyone know how to fix?

dapper lake
#

alright

#

I was missing a few files, will update when its done updating

#

Have to install anti cheat

austere dawn
#

<@&505047238674874368>

#

@cloud crow

coarse zodiac
#

I’m stuck on eu 3, any admins to assist me ? Name’s cryptical, I’m a utah

spare sierra
#

If you fixed already in patch 4, why didnt you implement it in this build?

spare sierra
thin oracle
spare sierra
#

they know how to fix it but they dont care how the current state of the game is. It can take up to months until patch 4, who will play this game in its current broken state after months? ppl are already leaving as i see the official server pop numbers

thin oracle
# spare sierra no point? well in other early access games where they fck up something that hard...

that is because The Isle has a small programming crew, whereas games such as ARK have a larger team.
Those who work on the actual bug side of the game must fix bugs that are currently in Update 4's QA branch and prepare for the Open Beta/Stress Test.

Not only this, but that this game mode "Evrima" is an alpha build that is currently in active development- the player has the choice of playing Evrima, therefore the devs are doing what they can to fix this issue in the next update

spare sierra
thin oracle
spare sierra
#

They know how to fix as you can see in the post, still not fixing the current build

#

It is now the main branch as they abandoned the original game, what are you talking about?

thin oracle
#

when you download "The Isle" - Legacy is the main branch

#

I will no further continue this conversation, if you would like to complain to the devs about this issue- complain in #isle-discussion when Punchpacket is active.
Stay well šŸ‘

spare sierra
#

Im out too

dense brook
#

Is there a bug with fish atm? I can't find any ripples at all

thin oracle
dense brook
#

And the water keeps disappearing, as as ptera I can see through all the water, none of it is foggy

dense brook
soft mirage
#

So, heya.
I have this problem when i cant start evrima, i mean, when it opens, it closed after like 2 mins on a black screen, i tried a lot of solutions, like verifying the archives, wich in fact, when i try to start the game it says:"the game cant launch without eady anti cheat installed" so i tried verifying the archives again, nothing. I restarted the pc and verifyied again, nothing. Im really asking for someone for help, some people tried helping me by giving me some solutions wich didnt worked, if you have an solution for the problem pin me so i can be aware of it and try to fix it the fast as i can

thin oracle
#

Was the despawning bug fixed in evrima, or is it still here?

empty sail
#

can i please get an admin on eu 3 please im stuck with my teno 😦

#

<@&505047238674874368>

#

@analog oar

rough gyro
#

when will our dino been save when we safe log ?`???????????????????? I lost them everyday FFS !!!

thick plume
#

Just got back into evrima and noticed that EAC was added into the game and when I go to launch the game, it says EAC is not installed and there is no option to install it

livid sun
#

official server EU #3 and #6 begin to show to me since todays ago and still showing šŸ™‚

jolly forge
#

Anyone else still having the easy anti cheat glitch when launching evrima on GeForce now. I’ve tried deleting and redownloading the game and verifying the files, but it still happens. Any ideas?

molten root
#

It won’t verify the files

#

I’ve been waiting for 30 minutes already and it’s still 0%

crimson brook
#

is there a fix, for ptera not able to turn properly? my ptera is turning at half the speed. using mouse, or keyboard the result is the same. from time to time in short bursts i can turn normally, then without notice, its back to being slow turns

solemn yew
#

I'm stuck on NA #1, might I get some help? My user is Tennicre and I'm a Carno <@&505047238674874368>

cobalt estuary
solemn yew
#

Ah, sorry

cobalt estuary
solemn yew
#

I wasn't planning on doing so but thank you

cobalt estuary
#

you and dont do @ admin

restive forum
#

how are they going to see it then?? huh?

sinful hull
#

im a deino in na 1 with a bug where i have a meat chunk stuck in my mouth and i can bite drink and do anything except i cant eat i and if i try to do so i get stuck and i need to relog to unstuck my self but the glitch wont go away

blissful scarab
#

Is tab broken on evrima?

stone shoal
#

just a quick question, is the logout broken now on evrima official servers? me and my friend died after safe logging out from the game 😦

runic gulch
#

My respawn timers are all at 0

#

any tips?

raw cargo
#

<@&505047238674874368> I'm a ptera stuck in NA1

#

Can someone come help me?

#

Pls I'm going to starve

#

I'm dying

#

*dead

torn girder
#

my desktop menu game its not open up

static dragon
#

Dear moderators! I have slots flying off on TEUTONIC 1 (Evrima). I put the utahrpator to sleep for 15 minutes, I come, I go to the server, and the slot has disappeared and this has already happened 5 times in a row! I ask you to help me and explain what I'm doing wrong?!

hallow palm
#

Is there a way to report a a location where dinos are stuck on Official servers? I have a fully grown stego is is stuck right now and I cant do anything on NA 3

winter python
kindred arch
#

Does anybody know if they will
Add more dinos

#

To evirma

winter python
#

Yup

acoustic breach
#

So uhm
I play a Utah in evrima and i just randomly get the blooddrop icon?
Nothing is attacking me il just get it and when i dont sit it doesnt go away

candid berry
#

I didn't play on EVRIMA for a few months, only on LEGACY and when I go back to play, this error appears:

#

<@&505047238674874368>

cobalt estuary
signal vector
#

i did

cobalt estuary
#

and say that there

signal vector
#

but no reaction 😦

cobalt estuary
#

well i cant help and official server admins cant because there for discord not the game

fiery scarab
toxic storm
#

How long until safe logging is fixed? I lost two deinos this week..

cobalt estuary
#

hopefully when update 4 happens

quiet vine
#

i cant find NA severs but my friends are on them. they are NA but i am EU, is it region locked?

earnest hare
#

I can't invite peopl using 2 call with same species

latent spire
#

How come I went and grew a deino for half of my day came back ands its gone? second time this has happened in an offical server.

#

<@&505047238674874368>

rocky zephyr
#

hello i'

#

i'm stuck in a tree in NA3

#

can anyone help

fiery scarab
latent spire
fiery scarab
sick sandal
#

<@&505047238674874368> I'm stuck as a tenonto on NA 4

#

cane someone help please :(

#

anyone?

#

the one time a safe log and actually want my dinosaur to get deleted...it saves...

#

I'm out!

heavy leaf
#

Do we have any other solutions or guidance on this? My attempts haven't been working. Each time its still the old style settings in my main menu for Evrima.

storm olive
#

I've retired from this community. Please use the <@&818552355796287508> role.

heavy leaf
#

<@&818552355796287508> Having a bug with my settings/keybinds options. I believe they are still the legacy settings. Cannot access them in game. In the main menu I don't have the same options as my friends. I have attempted the pinned option above. Any ideas?

hollow violet
#

Eh

#

sounds like an uninstall reinstall thing

#

manually

#

Have you tried that?

heavy leaf
#

I can re-attempt but I have tried once.

hollow violet
#

You went into the files, or uninstalled it from steam

heavy leaf
#

Did steam a few weeks ago. Files a few hours ago.

hollow violet
#

Well. Just to verify and make sure try this

#

You will have to manually uninstall ā€œThe Isleā€ from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open ā€œSteamā€
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

heavy leaf
#

I'll run through it again. Thank you!

hollow violet
#

Let me know!

heavy leaf
#

That did the trick. Thank you @hollow violet much appreciated!

#

I can finally land when flying TI_Yay

stable patio
#

Everyone just lost their dinosaur after server crash in NA1

#

Did an update happen? I’m not seeing anything, really mad, lost a 100% Stego I was growing all damn day

spice yarrow
#

Yep we all lost our adult deinos in NA1 too

lucid kelp
#

Why I cant see envrima official servers

#

<@&401466542140817419>

frozen tree
lucid kelp
#

Tankyouu

chilly jewel
#

Soo EU3 still not up since yesterday?

tired star
#

is server 6 down

#

keeps disapearing

chilly jewel
#

Servers restarted now

#

All of them

young basalt
main edge
sinful hull
#

i have grown 3 yes 3 60%-50% deinos and i sleep log and dont die and i come back to one gone i grow another its gone too and so on i have wasted around 6h growing deinos and losing them im so annoyed please fix the sleep log glitch

runic remnant
#

i have been trying to load evrima but keep getting this before the game opens

stuck birch
#

I saw a post from the boss saying the logging issue has been fixed but wont be released till update 4. Unless that is in the next 12 hours this is insane! TThis issue is killing the game. If it is fixed, release the update now! How can you guys not have fixed it weeks ago and how could you not release it immediately the moment you had a fix? WHAT THE HECK!

chilly jewel
warm cloak
solid timber
#

im new and i need help on how to get evrima and legacy on the same computer

cobalt estuary
solid timber
#

so if i get evrima and i wanna play legacy then would i have to redownload legacy in order to play

cobalt estuary
#

sad i know even i dont know how to i spent 12 fn hours redownloading the isle and the redownloading evrima to try and fix the anti cheat glitch

solid timber
#

whats better evrima or legacy

cobalt estuary
solid timber
#

how do i get evrima

cobalt estuary
# solid timber how do i get evrima

well if ur on steam click the settings button and look at betas it should come up with evrima click on evrima and it should update ur game i wish i could stream and show u but i cant

solid timber
#

ok thank you so much

cobalt estuary
#

i do my best

sinful hull
cobalt estuary
grizzled pollen
#

I need help

#

Lmao

thin oracle
grizzled pollen
#

I accidentally went past the beach wall

#

Trying my hardest to get back lol

#

Idk what or if anything can be done

#

Oop, I just died at 3 hour progression, nvm lol

grizzled pollen
#

I cry

cobalt estuary
cobalt estuary
velvet aurora
#

Anyone else having framrate issues? Mine keep dropping, have tried lowering settings but doesnt make any difference.

cobalt estuary
velvet aurora
#

not too far away

cobalt estuary
thin oracle
velvet aurora
#

ok thank you, glad to know its not just my pc

thin oracle
solid timber
#

which version requires a more powerful graphics card

plush lantern
#

Is there a fix for this? We've tried uninstalling and reinstalling, validating files, etc but it keeps popping up

rugged granite
#

Have they fixed the safe log progress bug?

solid timber
#

what graphics card would i need to comfortably run evrima?

lime zephyr
#

guys every time i log out and log in again it shows me that i am sick and doesnt disappear

#

its a bug or something?

cobalt estuary
frank pier
terse bay
#

Okay after verifying we get this

terse bay
unreal sundial
#

tryin open game but it says anti cheat is not installed. what to do

#

until today no problem at all

placid ermine
#

Question, how do i tell if im playing evrima or legacy?
I know its probably dumb (i'm brand new)
Also i cant seems to see any official servers. Am i doing something wrong?

unreal sundial
acoustic breach
#

When i log back into a server i have the "over feed debuff" thing?

grave snow
#

i cant find any official server no matter what i do filters dont work and every ping setting on steam doesn't work ive verified files and there ok

acoustic breach
stuck birch
frank epoch
#

Hi, I've been getting a lot of "Fatal Errors", is this a normal thing that has been happening?

cobalt estuary
stable oracle
#

Hey, been having trouble finding server in evrima, I can only find 4-5 servers.
-When opening steam-> Servers I can see all server but __can't __join them.
-When opening the game, only 4-5 empty servers are listed and I __can __join them.
Listed attempts to fix:-
-tried the steams->in-game setting pings (tried all), didn't work.
-tried adding exceptions to my antivirus (AVAST) didn't work.
-tried turning off my antivirus all together didn't work.
-tried flushing DNS and steam cash didn't work.
-Reporting a bug and added my discord info, no reply of yet
Any help would be most appreciated.

cobalt estuary
#

oof i dont know a fix to that

stable oracle
winter python
cobalt estuary
stable oracle
#

tried, the filter wont work it will still show all servers

cobalt estuary
stable oracle
#

what you mean by that? steam should keep things update, I have tried verifying integrity on that note though.

small solstice
#

So my pounce as utah is super inconsistent, sometimes I pounce and sometimes it doesn't want to pounce. It isn't a problem about the rmb because I have reassigned the button and it still didn't do it all the time

cobalt estuary
stable oracle
#

How can I go and attempt that? url or how to steps would be nice.

winter python
#

the update isnt out yet

stable oracle
#

ahh ok

#

I know I should be asking about any ETAs but with my situation I hope it might be ok to ask an approximation on the update if possible?

#

shouldn't*

winter python
#

currently theres no approximation, but the diet stress test should be very soon

stable oracle
#

Really hope things work out, I just bought the game recently so I hope I can get my monies worth.
Anyway, thanks for the help I'll try to figure things out at my end.

#

take care

cobalt estuary
coarse gull
#

Whenever I try to launch the game it says easy anti cheat not installed

thin oracle
thin oracle
coarse gull
alpine marten
#

Does anyone know what to do if they keep getting the Easy Anti-Cheat Error? I'm lost on what to do

thin oracle
alpine marten
#

I did, but no luck, ive re installed, re verified

warm cloak
#

sometimes first time verify does not work. try at least 5 times

alpine marten
#

ive never had this issue before with legacy so im kind of stumped

#

should i be verifying back to back or trying each time in between?

warm cloak
#

each time you verfied

#

try if it starts

alpine marten
#

It crashed after i got into the server list and gave me the error Game security violation detected (#0000000D) (LightingService.exe)

warm cloak
#

search for pinnec troubleshooting i think i already saw this problem

alpine marten
#

yeah i don't see any solutions for this specific problem

warm cloak
#

do you use win10 and the actual newest driver for ur gpu?

alpine marten
#

yep

warm cloak
#

well maybe search this toubleshooting then i'm pretty shure i saw exactly ur problem somewhere but cannot find it

alpine marten
#

i did but there is no exact answer

#

The pinned answer isn't really making sense

#

I just keep getting this, if I go into the game files and try to run the EAC setup nothing happens

#

But then sometimes the game will actually start after I verify, only to crash and give me this error

thin oracle
#

I have this problem in Geforce now, when ill start to play :/

cobalt estuary
#

when i verify my files it gets me onto then it wants me to verify my files because of easy anticheat but when i do it i go back to the old versoin

#

how do i fix this problem

hollow violet
hollow violet
cobalt estuary
#

um how do i use the first pin

#

ill just spam refresh and see if it works

#

np

#

when i get to proper version still does not work

dusky hare
#

Hi, I have had problems for a long time. I try to change the controls because I am left handed and when I want to change the key from w to the up key. but it can't, there are some problems.

tidal arrow
#

I've tried to join the mechanics test but I keep getting an error saying "api-ms-win-downlevel-kernel32-l2-1-0.dll is missing". I've reinstalled and validated my files but it persists. I'm playing on Windows 7. Is there a way to fix this?

void vine
#

is the safe bug fixed yet?

torn girder
#

how to fix this i have this problem to like him

hushed zinc
#

anyone?

gilded cloud
#

I can't seem to load any servers

#

they don't wanna show up ingame but in steam it works fine

fleet citrus
#

I've been trying to get to test update 4, but cant find any servers. Refresh does nothing

gray coyote
#

when i click to change the game to quality assurance to test the update, it wont update the game?

gilded cloud
#

make sure hide empty and password protected are checked

#

then wait...

daring spire
fleet citrus
unkempt ridge
#

Hi why i can’t join the official evrima servers ?

topaz tendon
#

the loadings a bit scuffed but its probably cus so many people are trying to play lmao

devout crest
#

Ive been waiting 20 mins and its not loading

hushed zinc
#

guys I have a question about upgrading windows from 7 to 10. Do I need to make backup of all my files? Or they will stay in the same place?

pseudo ridge
#

It will keep your files on the C drive I think

#

But i dont think it will save whats on your other drives

devout crest
#

so do we keep refreshing to find the server or just wait?

steep oar
#

i dont think u are supposed to press refresh since that restart the search i can be wrong...i cant find the servers eighter and i restarted and tried to hide empty and pw protected servers.

and unfortunate for me The Isle using same anti cheat as BDO so no more afk on BDO when playing The Isle 😦

#

now it found...but as expected servers full šŸ˜„

devout crest
#

bruh its been loading for like 30 min for me'

steep oar
#

well servers are full so dont expect to get on. and hide empty servers and Pw protected and then press refresh

#

seems like that works

timid fog
#

is it really that freaking hard, to fix your server browser, and get that queue system working already? since as i remember it was promised for the LAUNCH of EVRIMA... or am i mistaken?
The Browser's searching time is waaaaaaay freaking long....

timid fog
#

And the fact that every time i fail to join in, it drops me back to the main menu... at least give an error message, and don't throw out of the server browser goddang it

steep oar
#

i doesnt even get that far i press connect and server goes poof

timid fog
#

feels like everytime i manage to join, someone just ticks me out of that place and i have no clue why the frick is that

fluid vine
#

i cant find any server(

scarlet sequoia
#

After verifying due to the error " easy anti cheat uninstalled" i got this,i have been waiting for long time if a new update would fix this but no,(windows 10)

timid fog
#

YOU MUTA.... letting me in i see the ocean then kicking me out, are you serious? WHY is that A THING?

timid fog
#

damn that utah cannot be lost from my ass xD

rich zodiac
#

My computer has a 3090 graphics card in it and I’m getting this. Usually line 258 has something to do with cpu and cpu is the graphics card but I have the highest graphics card. Don’t know why it’s doing this

fluid marlin
#

i cant see any servers on the QA branch

stiff dew
#

yeah i also cat see server on QA branch but also cant see offic server on Envirma

earnest jasper
#

how i get in to server its always 100 of 100 or 75 of 75 but when i refresh about 100 times still not work

timid fog
#

we have them piggies bois

timid fog
earnest jasper
#

kk thx

rich zodiac
hollow violet
#

This is a rare occasion then. You will need to either wait for a fix, or, reinstall windows. If you want you can use steam to send me your system specs. I can take a look and see if I see anything funky

rich zodiac
#

I might do that in a few minutes

#

I can play on legacy perfectly fine but I just can’t play on evrima. If I can play on legacy I should be able to play on evrima

fluid relic
#

where did the official servers go ?

earnest jasper
#

i am gonna give up for now

ruby copper
#

hi anyone know how i can fix my dino save after safelog and log in the next day my dino gone and i need to start fresh please help

finite lichen
#

I can't load in any servers on the quality assurance

spare patio
#

me too

rare temple
spare patio
#

the isle evrima has been having this problem where ppl can fined the servers that they wont to play on

sonic turret
#

Anyone help?

winter python
sonic turret
rich zodiac
sudden bobcat
#

had this problem too... as i reinstalled it wouldn't start at all because this easy anti cheat thing "wasn't installed" i followed the guides but it wouldnt let me install it -.-
So then i reinstalled the whole game again and now after reading this thread i finally found servers... well that doesn't change the fact they are full anyway

latent slate
#

Hello everyone, someone having problems with lighting/shadows during the game? I just got a Radeon 6600XT (new GPU) and not sure if it's a game problem or a problem with my hardware

jolly forge
#

Any answers for the EAC problem yet? Specifically for people using GeForce now to play?

sudden bobcat
#

did one of the servers just crash? i was kicked and can't find it anymore

placid ermine
#

I keep getting a fatal error when i try to load into EU #6
Before that happened my grapics glitched and the graphics turned into massive walls

#

he's my issue, it keeps doing this

thin oracle
#

Can i get help the servers are not showing up for me on quality assurance

thin oracle
#

same here

#

Even if i check Hide Empty and Hide password protected

sour monolith
#

Same thing happening to me as well

thin oracle
#

for me now it is easy anti cheat

#

I can't even Launch quality assurance

#

can someone please help me fast

winter python
sudden bobcat
thin oracle
#

oops

#

okay

#

Im downloading Evrima right now

#

are Evrima servers up?

#

oke thank u, servers are down boyzz

#

retreat to your caves

sudden bobcat
#

they hopefully announce in the same channel when they're back up

thin oracle
sudden bobcat
split aspen
#

it wont load the servers for QA

thin oracle
#

Servers are Down my friend,

split aspen
#

oh lol

soft kelp
#

until when

wind crescent
#

Bruh I just wanna play the beta

thin magnet
#

are the QA servers still down ?

rocky oriole
#

When are they coming back up?

soft kelp
#

maaan i just wanna play the beta

placid ermine
#

Okay, now The Isle wont open

dreamy valve
#

So is Evrima no longer playable on GeForce? It just spams a bunch of anti-cheat windows and then crashes

worn cedar
#

So overfeed debuff on logging in is just always a thing? If so are they planning on fixing it? Is there a way to avoid it at all? Or does life just suck? I know its early access or whatever but it feels like this should be a high priority item surely...

drowsy oak
#

Are the Quality Assurance servers still down

thin oracle
#

its up again

alpine marten
#

EAC issues still occurring

quick oyster
#

is there a fix for official servers not showing up? I just reinstalled the base game for everma

frosty thunder
#

Pretty sure I also have the same issue that lots of others have here; No servers will load no matter how many times I refresh. Apologies if this is redundant.

#

A fatal error message also shows up upon closing the game via the in-game quit button on the main menu.

drowsy oak
#

I'm still not able to see any servers 😦

#

same fatal game error as Abelisaurid

#

I tried to get in another way too but its not working

rugged lynx
#

this looks abit off

drowsy oak
#

I tried clicking the servers this way to get in, even when they arent full and the mini screen that comes up after clicking connect only shows up for a mili second before disappearing so you dont have enough time to click join server. however I did manage to click join server before the box vanished and still nothing happened. I feel like this major issue isnt being looked at since there have been no acknowledging announcements

dense shadow
#

If you have constant Fatal Error on loading into a server, then verify game files. Then, you may have to verify once more to make sure anti-cheat works.
Edit: this will likely also fix "dino floating in air on load" problems.

visual urchin
#

omg i hvent got to play the isle at all first i kept getting Failed to Open Descriptor File Error now im getting anti cheat not installed

drowsy oak
#

I dont get the option to have a fatal error, the fatal error comes up when I close the game from the main menu

quick oyster
#

I get the same thing blizzard and no server show up

#

seems like it might be an issue with the update

echo ocean
#

Hi, I could use some help. Nearly every bind in my settings has "Left Mouse Button" as a secondary bind, making it so when I left click I go into the escape menu usually. (I guess it takes priority.) If I spam left mouse button I will move around constantly. I've tried rebinding all of the binds with left mouse button to what they should be, but it doesn't save when I leave the menu (even though I click apply.) I've tried reinstalling and verifying game files, nothing has worked

#

So I'm pretty much defensless. (Also this is on QA branch)

winter python
echo ocean
#

Alright, I shall try it

#

Yep it fixed it! Thanks

thin oracle
#

When i safe logout from evrima my dino always didnt get saved, and I need to start from beginning again. Anyone knows how to fix?

spare patio
#

thats a bud there no fix yet

sharp surge
#

My game keeps crashing with this error I have no idea what is causing it and I already had the anti cheat not working (verified the game files twice so that’s fixed) anyone else getting this error code with unreal engine

sharp surge
potent dagger
#

are servers still down?

spare patio
#

idk

knotty elk
#

Are servers down in "Evrima beta" or are they being used for the Quality test?

thin oracle
#

When I try to refresh to find a server it fail instantly even with the "hide empty and the password thing" clicked, I also notified that what I close the game a small window appear telling me that the game crashed even if it do nothing. I've also completly reinstalled and verified the game files as well. (quality assurance branch if someone can help).

languid lake
#

I can’t launch the game in QA Branch I keeps sending me this error: ā€œError 30007 (The Easy Anti-Cheat cannot be executed if Driver Signature Enforcement is deactivated)ā€ Anyone has any idea how to fix this?

odd nebula
#

Ever since they added the easy anti cheat thing my audio in game is laggy as hell and I have sever FPS drops. Before that I had no issue at all. Does that mean that the game has become too heavy for my computer? Or is there a fix?

tawdry sparrow
#

looks like this is a half pond.

#

-345.624,656, -691.989,5, -29.941,141 here is the cords

small kernel
#

i can't find the servers

#

what's the problem?

#

who knows

#

?

#

40 minutes already

cursive fractal
#

Have no idea how to fix it

small kernel
finite lichen
#

I have the exact same issue

white aspen
#

me2

shell cargo
#

I think I know how to fix it, I had the same problem
Click on "Hide Empty" and "Password Protected" then it should work

finite lichen
#

didn't work for me sadly

thin oracle
#

It takes awhile for it to find servers

shell cargo
#

Someone knows how to reduce lag in mechanic test version? I tried changing rendering, FPS and some graphics settings - still the same
On some places I lag a lot, on some not that much but still I lag

opal shell
#

anyone know anything about dinos not being saved to servers? ive lost 3 today

finite lichen
#

that's just something they haven't fixed for ages

loud shoal
#

to bad

sharp surge
#

My game is still crashing with that error code

opal shell
finite lichen
#

yeah it's been happening for a while now

#

I lost a 60% stego and a fully grown carno

opal shell
#

wonder if one of the admins would gimme a grow

finite lichen
#

probably not

opal shell
#

šŸ’©

spare patio
#

i did that and it didint work

thin oracle
#

try updating your video drivers

spare patio
#

how

torn flower
#

I was a 100% grow Dinosuchus but every time leave the server my dino is not there.Can anyone help me?

finite lichen
torn flower
#

ok

pseudo scroll
#

guys will there be better optimization with the update 4 or we don't know yet?

karmic arch
#

can someone help me when im trying to open the Quality assurance branch it says easy anticheat is not installed

karmic arch
#

im installing the game again

true stream
#

I get the easy anticheat not installed for Evirma, and the Microsoft Visual C++ runtime for legacy and a different game. I have the most up to date Visual C.

sage depot
half vault
#

I can't see any stress servers
I'm EU

#

what can I do?

haughty skiff
#

fishing spots are very hard to find now, is that intended?

ocean lotus
#

Hi together can someone say how to safe my dino

finite lichen
quick oyster
# small kernel i can't find the servers

I found that if u put unofficial in the filter instead it sometimes shows up. You can also go into steam and favorite the server u want then change the filter to favorites. That sometimes fixes it

rich zodiac
#

I still can’t play on evrima I can only play on legacy. If I can play on legacy I should be able to play on evrima but for some reason I can play on evrima

rich zodiac
#

No did it work for you

rare temple
rich zodiac
#

I’ve been playing on legacy for a long time since I’m a admin of a server

rich zodiac
#

I’m trying it to see if it works.

rare temple
austere dawn
wise solstice
#

do i have to be on the quality assurance branch to join the update 4 servers?

#

they dont seem to show up on normal evrima

winter python
#

yes

wise solstice
#

ok thanks

rough hearth
#

hello, i have a question, when i want to play on the isle im not able to see normal servers, i only see hacked servers, i have tried multiple things in the hope to resolve it, i restarted the game, restarted steam, restarted my pc, even re-installed the game, but nothing seems to work, im new to the game and im clue less on what to do now, is there someone who can help me please?

hollow violet
rough hearth
#

i will try that, thank you

#

it did not work

rough hearth
hollow violet
#

Did you try ticking "Hide Empty" and refreshing?

rough hearth
#

yes i tried that too

hollow violet
#

Here's a few more solutions for you

#
  • Add an exclusion to your anti-virus/firewall for The Isle.
    Identify which anti-virus/firewall program you have (if any) and add an exclusion for The Isle. Anti-virus/firewall interference is generally the most common cause for this particular problem, exclusions often solving the issue entirely.

  • Adjust your Steam In-Game server browser: Max pings / minutes.
    At the top left of Steam you’ll see a little button labeled ā€œSteamā€, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

rough hearth
#

i will give that a try, thank you

jagged flare
#

How to fix anti-cheat not installing?

upper ridge
#

What exactly do I do if this happens?

jagged flare
#

same issue^

upper ridge
#

but yea I have no idea what to do

jagged flare
#

same, you can't manually install it from the anti cheat site so I'm not really sure

winter python
#

Try verifying the game files through steam

jagged flare
#

tried already doesn't work for me

upper ridge
#

Im not sure how to do that ._.

jagged flare
#

right click the game in your library

#

properties then local files

#

then verify integrity

upper ridge
#

ok I might have got it now

jagged flare
#

it didn't work for me but good luck

stable patio
#

It was a QA question but okay, anyway I can’t seem to find a server to test out the new things, any fix for that?

winter python
winter python
#

in the top left of steam, click Steam, then Settings, then In-Game. in the bottom right, theres a section labelled Server Browser Pings/Minute with a drop down bar beneath it. you might have to try a few different settings

winter python
#

glad it worked!

stable patio
winter python
#

yup, the test is currently focused specifically on dryo. eventually other species will either replace dryo or be added alongside it

stable patio
#

Ohh okay

hearty aspen
#

No trouble shoots, just m dryo is stuck in a tree. Lol she spawned inside it when I clicked north.

spring jasper
#

Anyone know why my game keeps crashing on the test branch?

#

Every time It renders, the game freezes

limber hazel
#

Does anyone know why servers won't load in my game? I validated the game files and uninstalled and reinstalled the game but servers still do not load.

sinful cave
#

Im not seeing any servers up

drowsy oak
#

For those of you who can’t load any servers, I fixed it by redownloading the game,
You probably already tried that but I thought Id mention it worked for me, the servers loaded right away

#

I also had Evrima and Legacy as two separate folders and deleted both then re downloaded the QA

daring pier
#

any fixes more the geforce issue?

lime schooner
#

iI am here cuz imnot loading servers either..

daring pier
lime schooner
#

packet said they added anoth small update to the QA.. maybe it just hasnt updated for me. i havnt even seen it

daring pier
#

same

sharp surge
daring pier
#

yeah update 3.5 got Ge force bugged

upbeat stump
#

every single time I close the public branch (also cannot find servers, tried the methods above, not working) game gives me this:
is this like...normal?

desert summit
#

Hey, i'm having issues with performance on the mechanic test and i just want to know if thats because its a test and not finished or if its my computer just being a shitbox lmao.

silent saddle
#

Yeah um some problem arose...The isle has an update about it isn't queued because when I try to do it it starts then cancels because it says "app configuration unavailable" anything I can do here? I tried verifying integrity of game files already.

thin oracle
spice moon
#

hey, everytime i disconnect and relog another day my dino disapear and i need to start again from zero. what can i do ?

karmic arch
stone lake
#

<@&505047238674874368> im next to a stego stuck

#

help him pls

covert halo
#

For everyone who cant find the Servers on QA Branch try checking the box with hide Empty Servers, works for me.

cursive aspen
#

Anyone knows why i cant seem to find servers on QA Branch comment above is not working for me

unborn harness
#

hello is it normal that im lagging hard atm on QA test EU 1?

#

okay nvm it just stopped

timber lark
#

<@&505047238674874368> I'm stuck in a tree at spawn southeast, EU2 QA server, my Steam name is Eden and the location is

-136,612.219, -237,753.672, -29,648.355

No idea where I'm really meant to asked for help but TI_HypsiShrug

winter python
#

There are no admins on the QA servers, sadly

timber lark
#

Alright, thank you letting me know ā¤ļø

#

I jumped and it let me out lmao

small solstice
#

My pounce only works whenever it wants to. Ive died a lot of times because of jumping and standing next to someone because my utah didnt pounce. Its not a mouse issue because I have tested it with different keybinds and it isnt consistent with them either

dense shadow
#

Pounce takes a lot of stam. Are you sure you're watching your stam carefully? Also, if you aim slightly downwards or towards a small dino, sometimes you will only pounce an inch and do the failed pounce animation.

#

...
Reposting this for others: If you have constant Fatal Error on loading into a server, then verify game files. Then, you may have to verify once more to make sure anti-cheat works.
Edit: this will likely also fix "dino floating in air on load" problems.

thin oracle
#

There is a crazy amount of rubber banding in one of the servers. It’s the worst I’ve ever had it. I don’t think it is on the official server I forgot the name but it is the server that has a max of 75 people. Please fix it...

thin maple
#

Excuse me.. is there a was to fix Nividia DLSS. I keep putting "balanced", and other options on it, but when I click back onto settings, it says it's off.

rapid nexus
#

The QA Servers doesnt show up for me

small solstice
empty wind
#

is the queue system workin??

strange seal
#

No, I was 1/1 on NA for like 15 minutes and went AFK but came back to still being in the queue despite there only being 48 people online

gray gust
#

Switched to the quality testing branch and I still get this bull

#

I’ve tried everything at this point, I updated my pc and even watches tutorials on how to fix this, it just doesn’t work

#

And I don’t have money for a new pc

#

Is there anything at all that I can do? I’ve been wanting to play evrima ever since it came out

orchid steeple
#

Ever since the Interactive Water update, my friend (who is not in this Discord server) has been unable to load up the game whatsoever since it shows an error message and crashes before even getting to the startup logo that pops up before the main menu. They verified the integrity of their game files and tried it to no avail. Is anyone else having the same problem? Does anyone please know any possible fixes to try? I can copy-paste the error message that they keep getting if that might help.

grand python
#

My game is has very fuzzy graphics for some reason. The Screen resolution is fine but all the trees and grass look like they arent as solid as last night when i was playing. Unsure if this was something to do with my settings or the recent update.

verbal grail
#

Hey, I'm not sure if this is the exact right channel, but I'm trying to hop onto the QA branch and it keeps coming up with this:

#

and the game starts up anyway... I'm confused

#

Nevermind~

hearty aspen
#

Can’t get into the server, haven’t been able to for a couple hours and there’s only one server available that is EU…? And I mean only one official server. No other ones.

lunar basin
#

@cloud crow Hey buddy, sorry to bother you. I'm on the latest QA branch but I can't seem to get the server list to show. I've tried restarting steam, the game, my PC, and even changing my download region. Any help? Are the servers down?

alpine marten
#

Still looking for help regarding the Easy Anti-Cheat error preventing access to envrima

proven wasp
# alpine marten Still looking for help regarding the Easy Anti-Cheat error preventing access to ...

This may not work if so try dis:
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.

  1. Open Legacy and then close it.
  2. There should be a little green cube icon, keep that open and start installing EVRIMA.
  3. When the installation finishes, ente...
ā–¶ Play video
alpine marten
spare copper
#

sooo, i opened the isle Evrima from steam, and this shoved up on the library without opening the game... "Error Starting: Anti-cheat not installed" What anti cheat...?

Solved

proven wasp
proven wasp
# spare copper sooo, i opened the isle Evrima from steam, and this shoved up on the library wit...

try dis it may work https://youtu.be/LdRQoPoMBu8

This may not work if so try dis:
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.

  1. Open Legacy and then close it.
  2. There should be a little green cube icon, keep that open and start installing EVRIMA.
  3. When the installation finishes, ente...
ā–¶ Play video
spare copper
#

worked, thank a lot-

proven wasp
#

np bruh

native dawn
#

hi so i dont know if i should ask here but did someone had a problem of not finding any server?

native dawn
#

is it because i live in europe or what?

young basalt
loud shoal
#

What happen to evrime eu6 nowhere to be found

#

evrima*

native dawn
#

no one really gets an answer

feral drum
#

i wont find any servers how to fix the problem? (QA branch)

thin oracle
#

Hello. why i cannot save loged my game in evrima? i go to sleep, wait 60 seconds and im back to the main menü. when i go back to server later i have to change a nex dino and havent a save logg...

#

someone have the same problem or an idea?

hot granite
#

Where is the players and official servers ?

spare patio
#

i can never see the offical servers and i have no idea why i did hide empty ,restarts , fire wall excursions, nothing works

copper canopy
#

is anyone having the same issue of not finding ANY food in the QA branch? im a dryo, spawned at center, dunno how long ive been playing but im 27% growth with no food at all found, just staying alive through grazing. are there deadspots on the map? is it bugged and i just dont smell the food? anyone have any idea?

#

ive been running around the entire time btw, stopping like every 10 seconds to sniff, but no luck

#

water scent is showing up just fine too

verbal linden
#

<@&818552355796287508> I have a fatal error after a black screen while strating. Neither reinstalling nor restarting the game in windowed mode has changed anything. Can you help me ?

feral drum
#

I cant find any servers in QA how to find them?

primal ridge
#

i am having trouble with "Launch Error - Easy Anti-Cheat is not installed" even though it is i have validated a few times reinstalled the anti-cheat, tried the setup for anti-cheat in the games folder (which didnt do anything) and still no luck. any suggestions?

main token
young basalt
thin oracle
#

Hey did you fix that bug that, you safelogout and your dino isnt save

#

saved

stable oracle
#

Hi, its me again. Reported issues with the server a while back.
Found the issue regarding not being able to view most of the servers in Evrima and the new beta update.
Turns out my country has blocked your servers, I believe this usually happens because hosted servers don't meet standard guidelines when hosting their servers or other. any chance you can file a report on this as I am not exactly sure on how to rectify this?
Country in question Saudi Arabia - Riyadh.

Current Issue:
-Unable to view all of the servers that are provided in the beta access provided.
-Able to view all of the servers through steam window [Steam - View -> Servers]
Reason of conclusion:
-Tried using VPN on the servers list (in-game) and they became visible.

Hope this helps.

sage basin
#

-526.669,438, -310.255, -34.097,523

strange horizon
#

-100.325,797, -611.518,375, -24.196,893 on this location is a big Trap cant escape

alpine marten
wide scaffold
#

Anyone also had the problem that no servers could be found on the quality-assurance branch? Normal evirma works fine for me

primal ridge
#

As regards the no anti-cheat, I uninstalled the anti-cheat from from the game files and then validated again and that seemed to work

silver hamlet
#

So im trying to play The Isle Evrima and this crash appears. Im tried to verify my files, after that the crash with Easy Anti Cheat is replaced by Fatal Error Line 258.If verify files again fatal error is gonna be replaced by easy anti cheat. So idk what to do.

glossy pulsar
#

stuck in hole on QA NA1 server can any1 help?

thin oracle
#

I somehow cant find any servers ;(

#

wait what! And now I cant start the isle anymore because of the same ““anti cheat is not installed““

#

but it was installed? How is this workin..

glossy pulsar
#

<@&818552355796287508> stuck in hole on QA NA1 server can any1 help? UN is Jambi

slow lark
#

And my problem is that when i refesh page with official server there are 0 of them

#

lol i got it

thin oracle
#

I checked the already. Like theres everything installed. Im reinstalling the isle the third time rn and still wont work. the second time it worked but no servers would show up. then I wanted to restart the game and then instantly showed me that weird anti cheat message

slow lark
#

i just check marked dont list servers with 0 ppl

slow lark
thin oracle
#

I did

#

everythings there as it should be. also made steam check for trouble on those files. steam didnt find a single thing wrong with the files

wind stream
#

Said the isle crashed

#

now it wont legit close the thing this wont close the isle wont close

thin oracle
#

task manager

agile drift
#

I only have this with isle and its on evrima, how to fix?

urban yoke
thin oracle
#

I had that too

hallow bear
agile drift
#

xD i've had this for months

fathom bear
#

<@&818552355796287508> i'm stuck betwen trees NA1 server, need help please (stego)

agile drift
#

but it never said what it was till now

hollow violet
#

Tech support doesn't help with that, Use officalserveradmin on #evrima-na

hallow bear
thin oracle
#

hey guys, i did the safe logout on EU4, waited the 60 seconds and when i logged back in im in the screen to choose herbi/carni again ?

#

is my dino gone or do i have to chose the same dino again

rugged granite
thin magnet
#

before safe logging leave your group

#

even if you are the only person in it leave it and dont close to character window hold h while it is open

#

works for me

#

my problem is where is the EU6 server?

oak sluice
#

how come i cant find any servers of the officals on evrima branch but i coudl yesterdays?