#🔧-evrima-troubleshooting-🔧

1 messages · Page 318 of 1

hollow violet
#

Dont

#

Dont do that. That's not an official server admin issue.

#

That's for me.

rancid depot
#

okay

hollow violet
# rancid depot okay

When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

#

Try that.

rancid depot
#

okay i will try

#

it did not work

#

it just keeps going to do the motion of trying to rest and will not do it. so i cant safe log or 2 call

ivory juniper
#

I've found the way I've fixed it is logging and waiting about 5-10 minutes for your body to disappear in game and logging back in

rancid depot
#

ty

zealous flower
#

r ur drivers updated for ur gpu try manually updating them

fading geyser
#

Hey guys every time i join a server I get this bug where nothing is loading and im either above in the air or underneath the ground. Any fixes to that?

prisma flower
#

It means that your bleed-damage is regenerating.
It just means that you will slowly regenerate hp and this bleed-damage, but as long as the "blood drop" icon will not disappear every damage from other dinos will make you bleed again (the wounds will just open).
EVEN if their attack does not give bleeding normally.

idle torrent
#

hello all, my dinosaur has been disappeared from server, what i should to do?

whole heron
#

my game wont open

#

someone can help me?
when i try to run manually i got that error 0xc000007b

glass moss
#

every time i load into this specific server my game crashes

#

anything i could do?

glass moss
#

@hollow violet

iron obsidian
#

i still need help with this

#

its just red underwater ive re installed ive done everything imaginable. just wanna play deino.....

#

i factory reset my pc too

#

can any tech try and help?

glass kettle
#

its the game

hollow violet
# glass moss <@!331636976539271169>

Sorry wasnt home, just one server? Can you screen shot 2 things for me, your main menu, and your server list with the server you're trying to join

thin oracle
#

They probably have the bleed bug

glass moss
hollow violet
#

Yeah, that makes sense

true vessel
#

hey my mate is stuck in a tree as a steg anyway he can get out or be moved or anything?

glad spade
#

@ivory juniper can u check if i was banned from NA 1?

#

from some reason i cannot log on but there is room

#

i had a bunch of haters saying mean stuff me to so i talked back n they clipped it n porb tried to twist the situation into making it seem like im speaking out of line.... @heavy stream

#

sorry for @ing you guys @proud wren but this is very unfair.... i should def not be banned at all giving circumstances

jolly turret
#

@glad spade Do not ping developers other than Punch. This is clearly stated in the #rules-and-info

glad spade
#

sorry

#

i am very sorry i didnt mean to be unofficial with this

jolly turret
#

DM me your SteamID

glad spade
#

ok

thin oracle
vapid thicket
#

<@&505047238674874368> can I have a reminder on what is aloud and not aloud on the official evrima servers?

empty summit
vapid thicket
#

@empty summit ty ❤️

verbal marlin
#

im a baby utah had cam underwater n it was all red think its a texture bug or something

winged plover
#

can somebody please help me

#

i want to play evrima but it doesnt work i have tried everything i need somebody that can hop in a call with me and explain

eager falcon
#

Hello I'm having trouble with steam server browser

#

Whe nI click join nothing happens. Any help?

iron basalt
#

Please this is the 5th time I'm trying to get help with this issue here. When I launch the game the screen goes black and after a while this message shows up. Putting it in -windowed mode does NOT help. Please help me I really want to play the game again

hollow violet
# iron basalt Please this is the 5th time I'm trying to get help with this issue here. When I ...

For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

hollow violet
steady forge
#

the current version ends in .09 right?

#

I have updated steam, my drivers, my laptop, restarted steam + my laptop, fully uninstalled and reinstalled evrima and I cannot get the .09 patch and I'm pretty sure thats the issue becuase my current version ends in .02 and no servers show up

iron basalt
#

I tried to do it again and now it looks like it's downloading the game all over, is that normal?

steady forge
#

well apparently it decided to work so ?? god this game

hollow violet
# iron basalt I tried to do what you said but now I get this message instead

If you cannot play Evrima due to error 'CreateProcess() returned 2e4' go to your Isle.exe in Steamapps/common/TheIsle.
Right click the .exe>Hit Properties>Compatibility>Uncheck 'Run this program as administrator'

Then go into The Isle/The Isle/Binaries/Win64/ Right click 'TheIsleClient-Win64-Shipping.exe > Properties>Compatibility and Uncheck 'Run this program as administrator'

It's possible this is caused by having your game installed on the wrong drive. Make sure it installed correctly.

iron basalt
glass moss
#

fie

iron basalt
iron basalt
glass moss
#

nvm i was gonna help you i had the same problem, but if that doesnt work lemme know

iron basalt
glass moss
#

yea np, is that what happened though? you switched from legacy to evirma or evirma to legacy

iron basalt
mystic gate
#

Yah I haven't been able play evrima because fatal errors crash only can play in legacy branch

glass moss
mystic gate
#

No been like for months now since last few new updates

glass moss
glass moss
mystic gate
#

I don't do vc but how do do delete save file

iron basalt
glass moss
#

its just easier to explain

#

press the start button and r at the same time, a box should appear, type %appdata% then hit enter, at the top of the folder click app data then go to the local folder, then find TheIsle, right click and delete

glass moss
iron basalt
glass moss
mystic gate
#

My mouse courser also disappear some times

glass moss
#

alright lemme know if its fixed

mystic gate
#

I well

#

Maby hope fixed my mouse glitch to

glass moss
#

that only happens in the game?

mystic gate
#

Yah when I hover to the servers

#

When get in server it stops

glass moss
#

maybe that would fix it

mystic gate
#

Is it this folder

#

I want make Shure if rait folder

glass moss
#

thats not the save file

mystic gate
#

Oh

glass moss
#

did you type what i did?

#

you pressed your windows key and R at the same time

mystic gate
#

Oh okay let try it

glass moss
#

when you get that type %appdata%

mystic gate
#

Trying fine it

glass moss
#

on your keyboard, the bottom left, the one with the 4 squares, and "R" at the same time

mystic gate
#

Gatcha

glass moss
#

%appdata%

mystic gate
#

I'm in %apdata% I don't see folder

glass moss
#

ok at the top click app data

#

the bar at the top it should say whatever your name is, AppData, Roaming

#

click the app data then at the top of the three folders listed click the local folder

mystic gate
#

Okay

#

I'm on local forder

glass moss
#

then scroll down till you find TheIsle right click it and delete it

mystic gate
#

Okay

#

Okay found it is this

#

It's in local folder

glass moss
#

yea

trail harness
#

<@&505047238674874368> Is there a server admin online to unstuck me on EU #2 ? (Raptor) name = Stef

glass moss
#

dont open it just delete it

mystic gate
#

Okay do need file date game bevore I start it up

glass moss
#

you should be good to just start it up

mystic gate
#

Okay thanks I hope fix my issue

glass moss
#

and yea no problem

iron basalt
glass moss
ivory juniper
trail harness
#

all good, i relogged a few times, and sorry thought it was ment for this chat haha

iron basalt
iron basalt
glass moss
iron basalt
iron basalt
iron basalt
mystic gate
#

My my mouse coarser seems to be a little bit fixed somewhat but it's not too bad of a lag now I'm going to try download erivma to see if it works

iron basalt
glass moss
#

do you do vc? lol im just gonna share my screen

iron basalt
glass moss
#

actually it dont matter, yea im not seeing the .exe anywhere

iron basalt
hollow violet
#

Then go to compatibility

shut obsidian
#

anyone have an issue with image ghosting on high settings?

glass moss
hollow violet
#

That's not an issue that's the game.

#

.exe yes.

#

Just read the pin.

iron basalt
hollow violet
#

What the hell

#

Hit advanced?

iron basalt
hollow violet
#

What version of windows are you using?

iron basalt
hollow violet
#

God I hate windows 8. 1 sec

iron basalt
#

Guess that's why the guide didn't work

hollow violet
#

Oh.

#

No You need to right click the exe

#

You're right clicking the folder.

glass moss
#

that exe isnt there even on mine, im on windows 10

hollow violet
#

B:\Games Steam\steamapps\common\The Isle

#

If your exe aint there then that's just needing a verify files.

#

And no wonder the game wont work

glass moss
#

the game works fine for me tho

hollow violet
#

Show me

#

The files so I can see that

iron basalt
#

I'm trying to find the ones you just showed me

hollow violet
#

That's just where it is

iron basalt
#

I'm trying but my pc is being really slow when I search for it

glass moss
#

i did the exact same tho lol idk what to tell ya

hollow violet
#

Show me tho

glass moss
#

ill show you live

hollow violet
#

Cant watch streams rn just screen shot it

iron basalt
#

which one do I open?

hollow violet
#

Win+Shift+S

iron basalt
#

Opened it but I don't see steamapps

glass moss
hollow violet
hollow violet
#

Right click The isle in your steam, hit manage>Browse local files

glass moss
iron basalt
#

I get this I deleted the folder earlier like you said

hollow violet
#

Then.. how do you see that xD

#

Okay 1 sec

#

So you're here.

#

At the top, you see common?

glass moss
#

ye

hollow violet
#

Click on common.

#

Not you moose sorry.

glass moss
#

oh my bad haha

iron basalt
hollow violet
hollow violet
#

Can you click on common?

glass moss
#

it aint the samething

iron basalt
#

I see common

hollow violet
iron basalt
#

it takes me here

hollow violet
#

Now you should see a list of games and The Isle.

#

Yep

#

Delete the isle.

#

Folder.

#

There.

iron basalt
#

done

hollow violet
#

Now

#

1 more thing

#

Also AOE 2 good choice of game :P

iron basalt
glass moss
#

lol your done with my bs krow XD

hollow violet
#

It's fine I'm just confused lol

iron basalt
#

Now I get this message :/

hollow violet
#

That's fine Fie

#

that's normal

#

1 sec

glass moss
#

im sorry krow this is hilarious 😆

hollow violet
hollow violet
pure axle
#

Hi I'm having a issue with starting the game, I get to this screen and it won't let me click anything, I managed somehow to click this before by spamming buttons but couldn't do anything after.

hollow violet
glass moss
iron basalt
#

I don't see appdata

hollow violet
hollow violet
#

At the top of that window

#

Hit View

#

Then options allllll the way to the right.

#

Then Change folder blah blah whatever it says

glass moss
#

good day krow thanks for showing me i know what to do now if anyone isnt here to help

hollow violet
#

Ye

#

np

iron basalt
#

I get this

hollow violet
#

Great now

#

Hit view again

iron basalt
hollow violet
#

select "Show hidden files, folders, and drives

#

Hit apply and ok

#

Do this again now.

iron basalt
#

same message 😦

hollow violet
#

Okay let's step by step this

#

When you were here did you make sure to check show hidden files and hit apply?

iron basalt
hollow violet
#

Mkay

#

go back here and look for it pls

iron basalt
#

found it

hollow violet
#

Yay

#

Appdata

iron basalt
#

yes I see it now

#

I'm in appdata

hollow violet
#

Local

#

Find and delete the isle folder

iron basalt
#

I'm in local but I don't see The Isle folder

hollow violet
#

Make super sure

#

It might not be there but just in case

iron basalt
#

Is the folder named TheIsle or The Isle with a space in the middel? I'll search for it

#

This is all I get when I search for it in local

hollow violet
#

Huh

#

can you ss the top of that window

#

I just wanna see your file path

iron basalt
#

what does ss mean?

hollow violet
#

Screen shot

#

sorry

#

How

#

Oops

#

wrong chat

iron basalt
#

like this?

hollow violet
#

you should see this

#

C:\Users\Fie\AppData\Local

iron basalt
#

hmmm

#

like this?

hollow violet
#

Ye

#

See if the isle is in that folder

#

that lsit

#

list

narrow river
#

I am loading Evirma for the first time and I cannot click "I understand" in the "Greeting Islanders" opening message.

iron basalt
#

I don't see it

hollow violet
iron basalt
hollow violet
#

You just did :D

#

It was a manual uninstall

#

Just hit play or whatever on steam

iron basalt
#

oh okay

#

yes now it's installing I think

hollow violet
#

Gewd

#

lemmie know if it doesnt work and why

iron basalt
#

Thank you I will but it might take a while to install

hollow violet
#

All good, I'll be on for awhile

narrow river
#

I am loading Evirma for the first time and I cannot click "I understand" in the "Greeting Islanders" opening message, no matter how much I click it nothing happens.

hollow violet
narrow river
#

Thanks

hollow violet
#

Make sure to read pins and the document above first before posting

#

Yep np

narrow river
#

I read that, I thought it stopped after alternative fixes, I didnt pay enough attention to it, sorry

hollow violet
#

is okay!

#

I can miss things here often so I just want to mitigate what I don't see

iron basalt
hollow violet
#

No sweat off my back at all, you're welcome

mystic gate
#

Well tried erivma again I got this arore crash

#

I just don't know fix this issue

#

I can play the legacy branch fine just not the revima

iron basalt
#

@hollow violet It didn't help sadly

glass moss
iron basalt
#

If only the devs looked here once in a while, maybe they could tell me what to do

#

I've also tried to post it in the steam discussion several times but it's no use sadly

glass moss
#

at the devs..

iron basalt
modest atlas
#

whats wrong with this game it keeps saying fatal error for no reason

#

nice game

iron obsidian
slender mirage
#

hey, im kinda new but how does it come that not all servers are shown on my server list?

iron obsidian
#

so...

iron obsidian
thin oracle
#

because you can't.

iron obsidian
#

do you have the problem?

thin oracle
#

yes, I believe everyone does
or, a large portion of players

iron obsidian
#

oh sorry

#

i didnt know

thin oracle
#

all good, stay well

stark moth
#

is anyone else suffering hard rubberbanding on official NA servers? I'm on #3 and it's unplayable. Rubberbanding every movement I make, sometimes get taken back 5 seconds worth of running.

#

I'm on fiber cable and usually average about 23 - 30 ping, so it's not on my end.

heavy night
#

<@&505047238674874368> i need a unstuck on NA#3 really fast there is shit around me

#

dont want to sound rude but i dont want to lose my carno name is Monklee

gentle spire
#

I can try and grab you, hang on. Also, next time tag us in the server chat channel, keeps things cleaner that way

heavy night
#

Ok sorry

#

thx

tawny fern
#

can some of the mods make the devs aware that the rubberbanding is showing up again? slowly but surely getting worse

naive palm
#

is there a way i can update my evrima game folder without switching branches? (i have 2 folders, 1 is for legacy and 1 is for evrima, and all i do is switch the file names)

vernal plaza
#

Anyone getting this frequently? Anyone know what my issue is?

winter lark
#

Is there any way to change your camera sensitivity? Its way too high for me and Im unable to play

fluid stirrup
sleek veldt
#

anyone having the issue where the menu just does not show up, when pressing esc

regal rapids
#

anyone get stuck in a tree and cant get out?

quasi crane
#

i'm stuck on envrima 4

#

in a tree

#

Teutonic_Steel

#

100% stego

stoic wigeon
#

hi im a 100% deino stuck between two trees on na 1 could i have help with that

#

my user is rumbles397

thin oracle
#

@regal rapids @quasi crane @stoic wigeon
ask on #evrima-na, give your IGN, issue and server

#

alongside @ server admins

robust ginkgo
#

when I'm on a server pressing ESC doesn't do anything anymore, say I want to logout quicker or change my settings

thin oracle
summer igloo
#

how do i fix black screen while joining eu 2

thin oracle
summer igloo
#

nope

upper vine
#

Ffs is it that expensive to code a bot with a minute warning before a server restart

terse forge
glad spade
#

Hello, im looking to appeal as i would like to stream NA #1 today & i dont know who i talk with & its been like 48 hours since

#

i did not use racism i was salty chatting back, i bought the game n spoke with mods someone please help me as its been a very long time since ive been banned from the ONLY WORKING SERVER.... please help direct me, where do u talk about this, who to i talk to, whats going on

gilded dome
#

Windows 7 is your required specs

fiery scarab
glad spade
final cave
#

with line 258 i only can wait till the next update is coming but with line 198 i have no idea what to do

vernal plaza
final cave
#

oh

#

im happy for u i still cant play

safe thorn
#

old graphics will not make it work with any updates

final cave
#

my old laptop can easily launch evrima with mid graphic settings

#

and my new pc is waaay better

safe thorn
#

my 20 year old computer COULD run the isle when they didnt upgrade graphics, good pc, but old GPU and broken fan

#

lookin to change it (the GPU) and see the results with the fatal error but it wont be easy

safe thorn
wind scroll
#

alternate ways to fix the no servers found thing? can virus protection things keep me from seeing other servers or things? i tried the basic things i found on youtube and such

mystic pendant
#

does anyone know how i can fix the lag i have? i currently fixed some stuff but now i have way to much lag.

fervent nacelle
#

im a admin of my own server and im missing admintogglenames and admintoggleextrainfos on my control settings in the isle evrima how do i fix it

terse forge
#

More Information how to get there are in the pinned messages of this channel.

fervent nacelle
#

@terse forge in the isle file in appdata

hollow violet
#

But it's still causing issues.

sterile tinsel
lethal wave
#

what was that fix for esc not working? i cant find it

thin oracle
# lethal wave what was that fix for esc not working? i cant find it

When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

sterile tinsel
#

I needed to not only remove the folder, but resinstall the game after the update. Sometimes things just get ganked up for some reason, so it's probably good to do this whenever there is an update especially if you find issues with keys or otherwise.

obtuse jay
#

I need help i am stuck in a rock pit and i have no way to get out

#

<@&818552355796287508>

I am really sorry to ping but i am stuck in a rock pit near the swamps, i have no way of getting out on my own I fell through a wall.

im on Official NA 2

hollow violet
#

@ an official server admin in #evrima-na they can help

obtuse jay
#

okay im sorry about my name i forgot to change it on my own

velvet sundial
#

hey i have a problem. When i get on the isle evrima and search for a server no pop up there are only servers with no people in them

#

@hollow violet plz help i don't know who to ask

#

@vague turret plz help i don't know who to ask

velvet sundial
#

I did and it found no servers

hollow violet
#

What version of the game are you on?

velvet sundial
#

@hollow violet Evrima

#

sorry that may answer was delayed i was alittle busy

#

@restive cedar plz help

restive cedar
#

what up

velvet sundial
#

On the isle evrima there are no servers with people popping up even when i hit hide empty

#

@restive cedar

restive cedar
#

Try editing your Max Pings/Minute through Steam, click Steam at the top left corner>settings>in-game>server browser max ping

Or just join a lobby through Steam, click View top left, servers and change the filter to the isle

#

@velvet sundial

velvet sundial
#

ok ill try

steady ivy
#

When going to evirma and choosing beta the only option i have is Evirma Public branch? I dont see option for Quality branch is there a diffrence

steady forge
#

hey does anyone know how to fix this deino eye glitch? theyve always looked like this for me

steady ivy
#

anyone?

valid pelican
#

He blinking @steady forge

steady forge
#

i just want to see them deino peepers

valid pelican
#

Mine does it on epic settings

steady forge
#

do you know exactly which setting causes it?

velvet sundial
#

@steady ivy the Evrima Public Branch is the newest version i believe

valid pelican
#

no sorry

velvet sundial
#

@restive cedar it didn't work all it did was have less and less servers with no people

steady ivy
#

ohh i see some people playing and they can actually go to caricature and see dino growth and etc. do i need update of some kind

#

Is anyone else able to see Caricature info or is it just me that cant

velvet sundial
#

I belive it is on the Evrima Public Branch just push Insert

restive cedar
thin oracle
velvet sundial
#

They Both didn't work

thin oracle
steady forge
thin oracle
#

here, try this method

velvet sundial
#

would i fix that on my pc or on steam?

steady forge
thin oracle
thin oracle
velvet sundial
#

ok

thin oracle
steady forge
thin oracle
steady forge
#

k

thin oracle
#

medium or low usually causes that texture issue

#

good luck!

steady forge
#

Didn't fix it 😦

#

i tried epic and they still all crossed

thin oracle
#

still crossed? All right, do you have Geforce experience?

#

and also, you tried my method for the texture change?

steady forge
#

Yep I did the run command, and yes I have geforce

thin oracle
#

well, I'd suggest trying to use Geforce Experience to run The Isle
using it's optimisation tool

steady forge
#

lol all it did was put every setting i had at low, and they still crossed bruh

thin oracle
#

lol

#

also, is this an issue with every deino you play with currently?

velvet sundial
#

still didn't work

steady forge
#

yep, has been since they added em

thin oracle
#

all right, I'm not sure how to fix it then. Sorry Moosh

steady forge
#

its alright i guess ill submit a bug reprot

thin oracle
#

yeah, all we can do is hope

grand tree
#

My friend is unable to load any servers. His internet is fine (we're in a call), he's restarted the game client (even closed it with task manager), but still no luck. Any known solutions?

thin oracle
grand tree
thin oracle
grand tree
#

Already did

#

They just never load

thin oracle
#

sorry then, I'm not sure what's wrong with his game.
Stay well

grand tree
#

No worries, sometimes these things just happen. We appreciate your efforts to help though<3 You stay well too

fluid stirrup
#

@gentle spire I need unstuck on NA#1 by pond

thin oracle
gentle spire
#

Also try doing this with the role tag instead of an individual person

fluid stirrup
#

thank you

gentle spire
#

I got you though. What's your steam name?

fluid stirrup
#

I got eat but now I know 🙂

#

Antonius is steam name

gentle spire
#

Oh, well if you got eaten it kinda doesn't matter at this point

fluid stirrup
#

yup

granite plover
#

when i launch the game all i see is black screen

slate knot
ashen grotto
#

I'm stuck in EU2 could some one help me out?

mystic pendant
#

How do i fix the lag im having? Its way to much

thin oracle
thin oracle
steady ivy
#

anyone know why i can not bring up character menu in Evirma

thin oracle
steady ivy
#

ok ty

#

I can bring up menu but character is gost grey

velvet sundial
#

@thin oracle Did you find out how to fix me not finding any servers with people on them

severe spoke
# steady forge Didn't fix it 😦

check the render scale i was have a texture issue i turned rendering upto 100 and it smoothed everything out somehow it defaulted to 33%

untold edge
#

Im getting the following error , when I try to launch evrima ...pls help ?

prime obsidian
twilit ether
#

Would anyone know how to fix nametags being laggy and not showing where people are or what they are properly? like some people dont have names and others are in the wrong place

grim parcel
#

hello. i'm playing with xbox controller and i'm having trouble with alt attacks... i can't do them

grim parcel
#

i don't understand, why would someone put in such disadvantage controller users...

spiral tiger
steady forge
potent spade
#

im stuck can i do anything with that?

spiral tiger
#

u changed it all to 4 and the eyes fixed

#

but my pc too potato

potent spade
#

reset graphic settings thats all

spiral tiger
#

gonna see if 1-2 or 3 works

steady forge
#

I've reset them with geforce and tried force reseting them to every setting and it didn't fix them

velvet sundial
#

Ok

thin oracle
steady ivy
#

Can anyone help when i press insert the menu pops up but character is gost click on it it does nothing so I am unable to see groth etcl I am able to click on growth quit so forth but character is gost. could it be a setting?

lapis path
#

character isnt available yet

#

insert is the only way to see it, not sure why

steady ivy
#

yes can hit insert and see menu only thing gost is the character. I see youtube videos and they are able to bring it up? is that maybe just in stress test

lapis path
#

probably, not sure

narrow river
#

Is there any known fix to the Ptera flight bug? I play in mainly Evirma #1 NA which as you may know it may take up to an hour to get into because of it being full all the time, so simply logging out and logging back in is not convenient, at least for me.

lethal root
#

How do u switch to the evrima map?

lethal root
unreal spruce
#

any chance of getting unstuck on EU2

thin oracle
lethal root
thin oracle
lethal root
thin oracle
lethal root
thin oracle
#

all right, are you able to grab a video of your screen? You can use OBS, or even Gyazo
so I get some reference to what's happening

lethal root
#

This is what happened when I clicked on properties

thin oracle
#

Press "Betas"

lethal root
thin oracle
#

all good, stay well

errant pilot
#

I’ve been having a bug where corpses that were created before I log in to a server fall through the floor when I join. This is annoying because sometimes the rest of my pack can eat a kill we made but I can’t eat if I have to relog. Anyone know a solution?

steady ivy
#

Can someone tell me how to drop my face when I don’t want to eat it as a pterodactyl I play on the Xbox controller

#

Fish not face lol

gentle sphinx
#

Help with such a problem, and what to do in this case

bleak thicket
#

in the pinned messages there're suggestions for solving this problem, but it seems that no one using windows 10 and faced with this problem has solved it according to these advices yet. personally, I’m waiting for a fix from the developers, I’ve already tried everything, but nothing helps TI_Succ

safe thorn
gray cloak
#

what to do if some servers aren'tshowing up

waxen kelp
#

So I take it there's no fix for the crashing then? Did everything and nothing works. Sucks I'm past the refund phase :/

#

Getting crashes on Evrima and a keybinding glitch on the normal game like bruuuuh

brittle loom
#

Plus the game is also supposed to run on low ends.

safe thorn
#

so if your pc doesnt meet the requirements, you might wanna upgrade it

brittle loom
#

Well that sucks then. They couldve done something to fix that. Guess i wont be playing evrima

bleak thicket
#

same thing, guys. I don't actually remember the old requirements for GPU (everything works excellent btw), but does it mean they have been raised? idk for real'

safe thorn
#

which mine is below that and it might be MY issue, idk about yours

bleak thicket
#

mine is also below, I checked this issue and how it seems it's the only possible one fr. so sad that the developers have raised the requirements, if this is the case, 'cause idk how in other countries, but in russia it's pretty expensive to buy a new GPU (miners yk). but I'll still believe I just need fix or smth, I love evrima too much :с

safe thorn
bleak thicket
#

ofс, so anyway, thx guys for help!

summer brook
#

hey I'm unable to rest or call

#

I tried deleting the local data files

#

didn't work

thin oracle
# summer brook hey I'm unable to rest or call
  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

this?

summer brook
#

I did it and it didn't worked

#

said it in my second message thx anyway

thin oracle
# summer brook said it in my second message thx anyway

try this
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder

very similar, but Appdata not localappdata. Deleting the Saved Folder

#

good luck

summer brook
#

sry mb

#

I read too fast

#

thx

fringe tiger
#

hey

#

me and my friend are stuck on na 1 evrima

thin oracle
round blade
#

Is there anything specific I can do to help with the rubberbanding? On NA servers it is impossible.

granite plover
thorn arrow
#

^

#

Im stuck in between two trees as a teno at pond, is there any way to get out or do I just have to let the Utahs kill me

#

nvm read the msg above

thorn arrow
#

all good

night gale
#

@clear socket

clear socket
#

Hey

night gale
#

this is the error i get god why the hell is this slowmode everywhere

clear socket
#

So, could you copy paste the errors in my DMs

thin oracle
#

I can't see my in-game menu when I press escape

clear socket
#

I think Hunters problem is sorted. @thin oracle DM me a screenshot, sounds like your resolution isn't set

edgy pumice
#

Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. is this a joke?

safe thorn
#

if a game upgrades their graphics into better and higher ones, thats the games goal, every game eventually gets better

#

see this

edgy pumice
#

this game have a lot of issues and u are making even more and instead of apologize and try to fix u just saying that's people's pc's fault. It was clearly said before realese of evrima that it will be working on win 7 and on same machines than legacy XD and now its not. cya game then. 0 respect to customers

safe thorn
# edgy pumice this game have a lot of issues and u are making even more and instead of apologi...

im not a developer and i cant fix this if youre referring it as ''you'' to me. its true, an old OS cant make up with this game because it doesnt have directx12 and its not the games fault if you have old GPU or below the games requirements. say, you cant blame ARK for having insane requirements, you cant blame games to have good graphics either. this game is work in progress, and it was expected to happen

#

this happened because of the new water system and its new better graphics, so if you want to play, the only answer is upgrade your pc. no ones forcing you, if you wanna have windows 7 and dont wanna play evrima then have windows 7

edgy pumice
#

i undestand and i don't blame game. im talking about lying to customers coz lying part is true. it was said that w7 and same PC will be enough.

safe thorn
#

i never seen it but if you say so idk about that

#

unfortunately you have to upgrade your os and requirements if you use old GPU and all of that

edgy pumice
#

only windows is the problem in my case and for now i won't upgrade it for sure. maybe i will try this game later. for now cya

safe thorn
#

👋

mortal hawk
#

The game wont let me join servers, takes me back to main menu then wont find servers. ive deleted my saved file

near cedar
#

rubberbanding NA servers ALL - almost unplayable at times...

hexed kelp
#

Ive ben having some bugs in the game taht make some creatures unplayable

-Can't tail slam nor claw as tenonto
-Can't cancell spit as hypsi
-Can't z while fliying as ptera

Anybody know how to fix these?

hollow violet
# hexed kelp Ive ben having some bugs in the game taht make some creatures unplayable -Can't...

When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

wild walrus
#

Why is Evrima laggier than ever? Animations break then you can't neither fly as Ptera or lay down as a utah or even eat as Deino. Are they hiring worse and worse programmers? You get stuck a lot easier now in trees than with Legacy
Now Legacy feels way better in comparison. :X
And that's not even a compliment.
It's like you can't see progress coming at any moment, it feels like it gets worse everytime...

I help as an admin in this server and we get more complaints for people in Evrima than Legacy that their dinos either get stuck or their animations get broken and want to get slayed so they can play again, we have more players in Legacy and the ratio of complaints its a lot lower in Legacy than it is with Evrima... They have to reset the Evrima servers a lot more often because the game crashes a lot more often than Legacy. Wasn't Evrima supposed to be a better version of Legacy?

hollow violet
# wild walrus Why is Evrima laggier than ever? Animations break then you can't neither fly as ...

Evrima is being actively developed. Legacy is not. Legacy had it's chance and was a shit show even when 'stable' if you read the initial message pop up when booting up Evrima every time, you'll see a message about how it's being developed and subject to not work until a finished product is released for Evrima.
AKA: Yes you're correct. It's buggy. It's going to be until it's finished. It was never advertised otherwise, during development.

wild walrus
hollow violet
#

It probably does feel way better. I'm not denying that. But evrima isn't finished. It'll probably be improved on and worked on for awhile.

stiff stream
#

how do i fly slower..... z doesnt work

winter python
# stiff stream how do i fly slower..... z doesnt work

try this

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

patent coral
#

is it just me or is the servers rly laggy?

hollow violet
#

It's not just you.

#

They seem to be rubberbanding pretty bad lately.

#

Unless you have a specific server that's really really laggy? Perhaps it needs a restart.

patent coral
#

officall eu 2 i think?

vestal bay
#

Someone can help me? I download the update and now see this.
Also have check the steam file but nothing

safe thorn
#

This happened bc of new water mechanic, meaning newer and higher graphics

vestal bay
#

Tomorrow i try 😔

lofty aspen
#

Hey my friend is getting this notification when he tries to start the game how can he fix it

tepid kayak
#

You know, just gonna say it... maybe a lower graphics option for the water wouldn't have been the WORST idea, okay?

wild walrus
#

Or make the water mechanic optional in the settings cause damn it makes the game really laggy. The game was laggy as it was and now it gets worse..

indigo rock
#

With the water it is not the graphic intensity that stops us from playing it’s DirectX 12. BUT for all saying “they are upgrading graphics lol get a better pc “ I have a GTX 980 ti with 16GB RAM and can play NEW triple A titles on ultra graphics that were made with using DirectX 12 but the devs put in some time to allow people with DirectX 11 to play. It is a fixable bug that does not require a system upgrade if the devs put time into fixing it and if it is only the water it wouldn’t be a difficult fix.

terse vortex
#

in evrima on lat -25.722.844 and long -3.9053619 its and invisible "thing" i smash my face fliying on it... i try to pass by wwalking and just cant, try to avoid flyiing over and die... so, that my report

acoustic horizon
#

My game keeps downloading itself infinitely for some reason

#

<@&818552355796287508>

hollow violet
#

I believe verifying game files fixes that

acoustic horizon
#

I'll try it

acoustic horizon
#

Yup it worked, thanks for the help @hollow violet !

hollow violet
#

Np

acoustic horizon
#

So after downloading the evrima branch it is now writing it down to the ssd but the "time remaining" is now at "more than 1 year"

hollow violet
#

Let it go for awhile

acoustic horizon
#

Will do

hollow violet
#

takes a bit to install, steam is dumb and doesn't know how to properly predict times

#

ping me if it works or not though

#

I want to pin it as the solution if it works

acoustic horizon
#

Yup, it seem to have worked @hollow violet

#

Just tooked a while to write it down

hollow violet
#

If you're game is downloading infinitely make sure to verify files through steam by the following:

-Right click on The Isle in steam
-Select properties
-Go to Local Files, Verify integrity of game files...

acoustic horizon
#

Thanks again for the help!

hollow violet
#

Ye, np anytime

hollow violet
#

No problem

mortal hawk
#

The game wont let me join servers, takes me back to main menu then wont find servers. ive deleted my saved file

#

please help

safe thorn
indigo rock
# safe thorn ok but people with a windows 7 NEED to upgrade to windows 10 because thats first...

Mate i am aware of this , most of the information you are sharing is info myself and some others came up with... the point is that we bought the game with above the minimum requirements 2 weeks before this update and then without warning we can’t play. The hasn’t been any announcement on wether or not this will be fixed and wasn’t even acknowledged in the hot fix notes no “we are working on this” no “we are not working on this” all we have gotten is one post from punchpacket saying upgrading has fixed for some people. This post was not long after the update. 2 WEEKS later we have nothing even after we worked out it wasn’t an OS issue it was an issue with assets and direct X 12..we still get no announcement. Just mods repeating the same upgrade your system well cool ..thanks for the help.

waxen kelp
#

^

past oriole
#

admin please help me. I was dropped outside the map area. I'm on server Eu2. IGN: Elias Cisco, please take me back to the Center

hexed raft
#

Greetings to all! I am writing from google translator. I've been playing this masterpiece for a couple of weeks, but 2 days ago I ran into the problem of logging into the tapkin euryma server, one of three. The server administration asked to write to the developer, which I do. This is one of the densely populated servers of the ru segment, there are my friends. Help me please.

fast pebble
#

I get this error every time I try to run Evrima, I have verified and re-installed, I have checked all my Drivers, and I even Cleaned out my User Configs, but nothing fixed it. It has been doing this for 2 or 3 weeks now.

short cobalt
#

my esc button isnt working and i cant fix it in the settings either.

rustic garden
#

@short cobalt i have the exact same issue

short cobalt
#

well im glad im not the only one

upper vine
#

Are official servers being ddosd?

civic frigate
#

I’m having a issue with trying to open up the game, every time I try to launch it’ll even go through the loading screen but instantly give me this message and tell me to close. Any of y’all know how to fix it?

bleak thicket
#

@fast pebble @civic frigate look in the pinned/written above about this issue messages. most likely the problem is your outdated GPU.

civic frigate
#

okay thank you!

bleak thicket
#

np, same thing с:

charred coyote
#

am i the only one getting huge lags and rollbacks ?

hybrid flame
#

So idk where i should really post this but, i noticed this while playing earlier, i heard a human grunt as a fell from a small height, is this a known thing?

civic frigate
wild walrus
hollow violet
# civic frigate the issue is still popping up, ive tried reinstalling, using vcruntime file, dow...

Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system" .

hollow violet
# indigo rock Mate i am aware of this , most of the information you are sharing is info myself...

The thing is, the minimum requirements are for Legacy, not Evrima. A common misconception is that if you meet those requirements, you can play Evrima. Which is not that case. I'm just here trying to keep the crowds from losing their minds by doing the best I can to fix issues as they're popping up, which is a luxury not a requirement
Evrima is a work in progress and subject to not work for some for even long periods of time because it is an alpha. Legacy has minimum requirements because more or less it is finished. @wild walrus

#

We don't have a set in stone requirements list for Evrima. Yet. Keep that in mind.

civic frigate
#

Okay yeah but the thing is
I have windows 10??

safe thorn
indigo rock
# hollow violet The thing is, the minimum requirements are for Legacy, not Evrima. A common misc...

We are not asking you or anyone else to fix this. We are asking for an update from the devs on wether or not they will be fixing it. And don’t say “you can assume they will be” because after 2+ weeks without a announcement on this error it is extremely frustrating. I am sure you are doing your best but we need to hear it from the devs. it’s a very simple answer.. Are they fixing the error or not.

civic frigate
#

I’m actually busy rn so gimme a minute

hollow violet
#

Feel free to ask Punch @indigo rock and if he's available he can answer

indigo rock
#

i asked a week ago with no response . so have multiple others which is why we are asking you

worldly spade
#

heyho I got a problem with the game sometimes completely freezing and since the game is stuck and forced on the foreground, alt+f4 doesnt work and the only way to get around it is to either restart the pc, if only 1 monitor and with more monitors I can kill the task in the taskmanager
got the latest nvidia driver

the freezes are completely random (the only thing I could say, it never happens when when I am just resting alone) and it happens every day 1-3 times

pc stuff:
-msi gtx 970 4g
-i5-6600k
-16gb ram
-win 10
-running the game mostly on high settings

urban rock
#

My game stopped loading after the update. All it does is load the water and then freezes. I have a gaming PC... a few years old but still. Only a supercomputer could load that water. I can't play the game at all now. I have played over 90 hours until now in Evrima. Here's my computer specs.

hardy stump
hollow violet
# worldly spade heyho I got a problem with the game sometimes completely freezing and since the ...

You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

celest crescent
#

版本 Windows 10 家庭中文版
版本号 20H2
安装日期 ‎2021/‎4/‎5
操作系统内部版本 19042.1052
序列号 R90MV6N8
体验 Windows Feature Experience Pack 120.2212.2020.0
The operating system of my computer is up to date! The gpu driver is also up to date, and it can no longer be updated!

#

设备名称 LAPTOP-FUH5BOL8
处理器 Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz 2.30 GHz
机带 RAM 8.00 GB (7.80 GB 可用)
设备 ID B365B672-F683-434C-B144-97F2BED95FDF
产品 ID 00342-34642-87028-AAOEM
系统类型 64 位操作系统, 基于 x64 的处理器
笔和触控 没有可用于此显示器的笔或触控输入

lucid summit
#

Hello, i have a problem that when i get to play evrima, the first message that starts with "Greetings Islanders" and u have to click "I understand", when i try to click it the game stars to glitch and changes to another window i have open. What should i do?

gilded meadow
#

Hello, i just downloaded the evrima side of the game, and verified my files. When i pick a server (the green official ones with players) it loads for 3 seconds then it kicks me back to the main menu with the evrima message. Can someone help?

pseudo lichen
civic frigate
thin oracle
#

I can't see any servers when I refresh

worldly spade
edgy pumice
#

So gtx 1050 ti is not enough for this game anymore? XD

thin oracle
deft delta
#

Cant join games, I attempt to join and it just kicks me back to the main menu

cinder kiln
deft delta
cinder kiln
fleet scarab
#

help im stuck on eu3

#

<@&505047238674874368>

hybrid flame
cinder kiln
normal hill
#

Hello, is any of your available right now? <@&505047238674874368>
I'm stuck on EU5, tried everything, logging in and out, tryna get out but nothing is working. Please help WHY IGN: Milla

#

tyvm <3

thin oracle
#

NA1 stuck IGN SonSan <@&505047238674874368>

worldly spade
# hollow violet You will have to manually uninstall “The Isle” from Steam. This issue is typical...

but I never played legacy, I started playing like a week ago and installed EVRIMA, but never legacy, but I can try reinstalling

edit: reinstalling didnt help, my game froze twice in a fight as stego vs a raptor pack, it froze I restarted the game and like a minute later it froze again
I have to say that those freezes encounter pretty often when a fight is going on and it doesnt matter if I am included in that fight or not

coral prawn
#

Is there a way to fix getting disconnected from the game or no?

oak glade
#

Hello so i have an issue loading into a specific server on evrima D:
i tested every server like official and regular server but for some reason i cannot load the new beginings server 1. Server 2 works and loads me in just fine but server 1 creates issues like it allows me to join the server but the screen stays black for a long while and mouse icon is gone (not sure if it freezes,. This only happens on this server for me... pls help ;v;

#

It leads to a black screen when i join (unable to pick a dino)

fossil lintel
#

Can someone help me

edgy pumice
rustic beacon
#

I think there is a utah hacker in Teutonic 1 Evrima. It's a utah who finds you anywhere throught bushes and stuff and even if you wallow he finds you. Probalbly X-Ray

rotund isle
#

Help with problem solving

waxen kelp
#

Don't think there is one. The "fixes" they have don't seem to solve it unless you're in that lucky 1% that does

elder plover
#

so the game starts.. but i cant close the Message.

elder plover
#

Solution: Press F11 . Apparently the game launched at 1920x540 forced fullscreen for me. No clue why though.

warm turtle
#

hey guys, i have a problem which is:
When I try to find The Isle on my steam library, is doesn't appear, and when I check on my computer, it isn't on either. It's weird cuz when I try to play on it by the store page (the one to buy the game on), it works perfectly. Though I can't change my mod which is stuck in evrima. How can I do ? :/

warm turtle
#

I hadn't this problem before btw, it happened like 1 month ago at the very least

slender coral
#

My friend has been stuck on 60% hp for around 20-30 minutes and it hasnt moved at all, anyone know how to solve the issue?

#

they have been resting for a long period and it never seemed to move

warm turtle
#

try to relog

normal hill
#

<@&505047238674874368> Is any of you available right now? 2 tenos stuck at EU3 lol. IGN's: ajrob226 & Ecko
ty

thin oracle
normal hill
#

Okay. sorry and ty <3

thin oracle
normal hill
#

bless, thx CTheart

thin oracle
#

You're welcome.

fleet scarab
#

are there any offical admins on right now?

#

<@&505047238674874368>

thin oracle
fleet scarab
#

im stuck on eu3

thin oracle
fleet scarab
#

M0Z3Z 0 is number, im logging in right now

#

alrigjht im in

#

can i get a regrow?

thin oracle
#

Unfortunately, we can't give regrows. I am sorry.

fleet scarab
#

what??? why not? i was stuck and died

#

atleast give me 50%

thin oracle
#

Can an admin get me unstuck on NA 1 please

celest gulch
#

Any admins to help some stuck deinos on EU3?

upper osprey
#

hey random question, i updated my game to evirma and i go open the game and almost all servers are dead empty. I had this problem before but forgot what I did to fix it (new SSD). i verified the game files as well everything is good. im on version 0.7.110.02. Any suggestions?

upper osprey
#

nevermind im good im just tweaking

thin oracle
#

So when i play i have like extreme lag, if i turn to look it lags but graphics are ok even though they take 5 minutes to laod in and im floating in the sky

kindred shale
#

Hey everyone. Legacy game version is working pretty well. But when i tried to play evrima version, i have black screen after unreal engine and blue map clips. The game said that it doesn't respond and then closed. Any solutions with black screen's problem from troubleshooting documentation isn't helped me.

clear socket
vocal jewel
#

why am i getting fatal error when i try to go in a server

karmic terrace
#

My game keeps crashing after playing for 30 minutes to an hour. My whole PC turns off and then back on. Please help!

hollow violet
#

Make sure to read pins before posting ladies and gents. Also Server admin issues such as "I'm stuck can you help me" and "I died to a bug please regrow" can be dealt with in #evrima-na

#

I will be back soon to help people directly in here when I am feeling better.

past oriole
#

I'm Stuck in Rock in Eu2. Somebody Help me

#

IGN: Elias Cisco

blissful kelp
#

heyy guyss , i got a question, i tried to host sergver for myself but whevener i try to launch the server, not the game , game launches fine but when i try to make own server the game doesnt even show loading screen , all i see a black screen, can you help me ?

thin oracle
#

I tried to switch back to evrima after being in legacy for a bit by going into steam and turning on the beta option and now it wants me to redownload the whole game? (i already downloaded the update) did i do something wrong? i should already have the game downloaded i spent all day downloading it so

thin oracle
thin oracle
blissful kelp
#

ahh okay thanks a lot

#

i was worriedd its something on my end

thin oracle
#

Yeah, nothing to worry about

thorn flume
#

Someone a Idea how to fix it ? reinstall the Game doesn´t work I also try to deinstall it manual it still crashing after 10 sec

deep brook
#

evrima blacks out wen i start the Game, the pinned troubleshooting for that error doesnt work. (startoption -windowed mode) and i have the latest GPU driver, unisntall and new istall didnt work either. any ideas?

ashen relic
#

i can literally never find anyone in the game, i feel like im playing by myself. theres no ai or anything

#

ive starved to death like 4 times lmao

rich badge
#

Can you please explain why the game freezes mid fight, ive lost every dino ive grown this way. it happens 5/10 times even if im near a fight not directly fighting myself the game will just seize up and freeze on screen without any error message and i have to shut it down through task manager, it's a fucking joke

wicked kettle
#

@teal cypress , use the server chat discussion

#

not here, admins have asked this many times

slender coral
#

<@&505047238674874368> Baby deino stuck on me, IGN Sirius

#

scratch that, they got themselves out ^^`

thin oracle
#

Oh nice, might of found a way to map sensitivity

slender coral
#

oh woops, i thought i put the server in aha sorry

thin oracle
slender coral
#

Will do, thanks for letting me know ^^

thin oracle
#

all good, good luck

violet flicker
#

What happened to NA 2? did the server disapper?

#

Is it a glitch for me? or like is NA 2 just gone forever now

#

had a full grown dieno on there man

#

Does any dev or admin know the issue?

thin oracle
#

Is there a way to fix this yet? I've been trying to figure out why it's doing this and I can't seem to fix it. Any help would be appreciated.

thin oracle
#

a DirectX issue?

#

having anything below DirectX 12

#

oh

#

is there a way to get DirectX 12 or above?

#

Thank you, I will try and see if that fixes it, if not should I just wait for them to do a hotfix?

thin oracle
#

Alright thank you

#

stay well

thin oracle
#

Well I checked and I have DirectX 12, didn't fix

#

Guess I'll wait until a hotfix or something

neon turret
#

Hey I’m pretty new to the game but out of nowhere I can’t attack, how do I fix this

loud marlin
#

any way to see my ping in-game?

edgy pumice
gentle escarp
#

is anything gonna be done about the hacking issue soon? its impossible to grow anything outside of a deino or ptera on official servers without getting bodied by a carno death squad using walls to find everyone

hollow violet
hollow violet
hollow violet
gentle escarp
#

just go and play on an official server for an hour or so lol

#

no sadly i dont have any video

#

its well documented on yt though

hollow violet
#

Well if it's happening that often it shouldn't be hard to procure a video then. We don't really have anything atm that auto detects hackers. As it's been stated by Punch, Evrima is in development, and subject to not work correctly until it is finished.

#

Sorry this is happening to you, but you can assume this kind of thing along with performance, rubberbanding, ect. Will be worked on.

gentle escarp
#

ty

kindred shale
proven topaz
hollow violet
#

Of course. It's a work in progress, it is a fairly new issue.

#

You can read pins on what to do to perform a 'workaround'

proven topaz
#

Yh understandable, and ok ty!

wraith storm
#

Does someone know how to fix evrima shadow flickering this is happening only on the evrima version i dont have that problem on legacy using 6800 xt

thin oracle
#

<@&505047238674874368> NA1 90 percent croc female and the game rubberbanded me off a cliff and killed me

civic widget
thin oracle
thin oracle
thin oracle
#

Please understand the isle Evrima is still an work in progress and in an Alpha Stage.
The Devs have been trying to fix rubberbanding, lag and so on in their servers. But it's not an easy fix, especially with 3 currently active Programmers who are working hardly on more content in their game.
I've died from rubberbanding before on officials, but i don't want to complain about it. The Official Server Admins are there to help if hackers are present or your character stuck in some sort of bug/bad position

glad shuttle
#

<@&505047238674874368> 2 people stuck on NA 1 needing unstuck

deep rivet
#

Wtf is up with the game crashing in the middle of combat? I've lost so many dinosaurs cause my game just decides that then and only then when it really matters that it crashes.

sand ibex
#

Nearly full grown stego stuck on NA1

thin oracle
sand ibex
#

appreciate it! @thin oracle

wind plank
#

Not sure if this goes here, but I'll try anyway.
Currently, I cannot get the Au servers to pop up for me. I'm not in any Steam betas, my max ping is set to 5000, and I'm in North America(if that has any significance). Is there anything I can do to get them to pop up?

A list of things I've tried beforehand:

  • Changing my max ping to all of the different settings
  • Changing my steam betas around
  • Restarting the game
  • Task Manager shutdown/restarting Steam

It won't even let my friend invite me via Steam.

vivid fossil
#

my everima have a error pls help me

#

😭

#

pls

hot canopy
#

where can i get help if im stuck?

steel latch
#

am stuck here as a crock

#

near south spawn for the crock

ancient raptor
#

im stuck as carno

#

on sever 5

thin oracle
#

so uhh, esc doesnt work when im in a game, i cant find airbrake in settings, and airbrake (Z) doesnt work for me at all

#

help?

wraith storm
#

@thin oracle %localappdata% delete the isle file there and done

thin oracle
wraith storm
#

go steam right click the game > properties > local files > verify integrity of game files. or just reinstall the game

thin oracle
#

so when i delete the file, the game on steam and my desktop will be gone right?

#

then i can go into steam and reinstall?

wraith storm
#

Just try first to delete this file and try verify the files if something is missing is going to be downloaded anyway

thin oracle
#

ok thank you very much

thin oracle
wraith storm
#

You mean there is no TheIsle file in Localappdata?

thin oracle
#

yes

#

i looked it up, it says theres nothing

#

does that mean ive already hit delete?

wraith storm
#

Did you delete the game before the file?

thin oracle
#

no

#

i am now playing

#

and i looked it up again, it shows it now

#

hold on lemme get into a server and see if it worked

thin oracle
wraith storm
#

np

static idol
#

<@&818552355796287508> so my game has been locking up everyday. i'll just be running along then boom screen freeze, and it will stay frozen until i restart the entire game.

#

Is there a fix to prevent the screen freeze and or fix it without restarting my entire game?

lean lake
#

<@&818552355796287508> hey my game isn't loading in with ervima. Like it just crashes whenever I try to get on. Is there a way to fix this?

short forge
#

<@&505047238674874368> deimo stuck on EU 5 needing unstuck,

#

solved, thanks

fringe meadow
#

Any solutions?

still ginkgo
# fringe meadow

<@&818552355796287508> Im also haveing the same problem as them. Do you know how too fix it? I think i've tried anything.

cedar cave
#

I also have the same issue. Somebody submitted it on steam discussions and a dev is now aware of it. I'd recommend going there and pasting your system information.

glad shuttle
#

<@&505047238674874368> FIX YOUR FUCKING SERVERS PING AND LAG ISSUE BECAUSE I JUST DIED ON YOU SHIT SERVERS DUE TO RUBBERBANDING 5 TIMES AND GOT SNATCHED BY A FUCKING DEINO THAT WAS IN WATER WHILE I WAS 30M ON LAND. FUCKING SHITTY SERVERS. FIX EM!

#

OR BUY NEW ONES, WHO EVER IS CHEAPING OUT

gentle spire
#

That's not troubleshooting related. We aren't in charge of the official servers, we just assist on them. Post constructive criticism in #general-feedback if you can do it without coming off as rude or childish. Finally, it's only a game. Chill out man.

glad shuttle
#

I apolagize but in my fit of rage i chose the most appropriate looking channel where i thaught it would be seen'

#

i understand its not your issue and i appolagize for tagging your group but i dont think tagging the devolpers would have boded well for me.

gentle spire
#

No, you're not able to and if you were it would be a bad idea. Again, #general-feedback is for this sort of thing.

glad shuttle
#

maybe you can pass it up, ill post a nicer version in general, thank you

gentle spire
#

I've heard it gets laggy currently in the public servers, hoping it can be fixed easily.

glad shuttle
#

unfortuanatly ive been dealing with it for 3 days now and this is the second time and most bs time its happened. thank you for somewhat adressing my "fit"

gentle spire
#

Out of curiosity, which server has it been worst on for you?

glad shuttle
#

@gentle spire Na #1 is the only one that really play on bc its the only one that is populated most of the time. i understand its always full and plays an impact as well, but ive been playing it for almost 2 weeks, 1st week was great but last 3 days have been unbearable almost.

sour hamlet
#

hi <@&505047238674874368> i'm stucked on scanning all frequencies on evrima

#

can someone tell me why this happen?

glad shuttle
#

@sour hamlet cant tell you why but if you jump back to main menu then back to servers it should fix, if not, restarting client should also work.

sour hamlet
#

@glad shuttle idk still isn't working

glad shuttle
#

@sour hamlet i wish i could help you beyond that, but those are the only 2 ways ive found to fix it and its worked for me.

worldly spade
#

heyho I got a problem with the game sometimes completely freezing and since the game is stuck and forced on the foreground, alt+f4 doesnt work and the only way to get around it is to either restart the pc, if only 1 monitor and with more monitors I can kill the task in the taskmanager
got the latest nvidia driver

the freezes are completely random (the only thing I could say, it never happens when when I am just resting alone) and it happens every day 1-3 times

already reinstalled the game to try if that fixes it + i dont have legacy installed
fiddling with the grafic settings didnt work too, i tried playing a time with everything turned on and on high setting aaand i am playing atm with everything turned off and on low settings

pc stuff:
-msi gtx 970 4g
-i5-6600k
-16gb ram
-win 10

deft temple
#

can anyone help me get on envirma i run the isle on gforce nvidia idk how but i wanna play envirma lolol

static idol
#

I can't even play evrima anymore because of it, the crashing is near 10 minutes after i log in

thorn arrow
#

When I try to stream the game in Discord to my mates it only streams while I'm tabbed out of it, and once I tab in the stream freezes. Anyone know a solution / have a similar issue?

thin yoke
#

Anyone know what might cause my game to look like minecraft? I have my in-game settings and screen resolution to 1080p, and when I stream the viewers see the stream in very clear 1080p, but on my monitor it looks like this... it had been fine (before 3.5, not sure if that makes a difference) and I didn't change any settings. Now it looks like potato. Thoughts?

#

The menu and UI are crystal clear by the way.

static idol
thin yoke
#

It's less obvious in a still screenshot, but if you look at the leaves you see a grid pattern that is more obvious when the scene is moving

plain dawn
#

So, I'm alone on an empty server, and I start flying as a juvi ptera, and I start taking damage? Why is this? Is it normal?

void hill
#

Any mods on Server #1? I'm stuck in some rocks.

short forge
#

<@&505047238674874368> stuck on eu evrima 5 could you give it a look please?

short forge
#

i managed to log off, please tell me when somebody is available, thanks

neon marsh
#

im having the fatal error aswell however when i run the game as admin i get this

thin oracle
# glad shuttle <@&505047238674874368> FIX YOUR FUCKING SERVERS PING AND LAG ISSUE BECAUSE I JU...

Please understand the isle Evrima is still an work in progress and in an Alpha Stage.
The Devs have been trying to fix rubberbanding, lag and so on in their servers. But it's not an easy fix, especially with 3 currently active Programmers who are working hardly on more content in their game.
I've died from rubberbanding before on officials, but i don't want to complain about it. The Official Server Admins are there to help if hackers are present or your character stuck in some sort of bug/bad position
Thank you

short forge
#

@thin oracle ill do that, thanks.

wind plank
junior musk
#

i moderate a server and when i logged on a while ago this happend and we cant do anything about it can anyone help me?

kindred shale
#

Help me with that evrima crash, please...

upper delta
#

@kindred shale just saying, posting that isnt going to be useful, at least not in Russian, English is the most common language here, so posting it in English would get you a faster response by the way.

#

at least then people would know what the problem actually is

topaz violet
#

My air break is not working as isn’t even on my setting. Idk how but does anyone else have this problem and I would appreciate if someone could maybe take a look into it.

neon marsh
#

i just upgraded from windows 7 to 10 and it fixed the fatal error. if you have a fully activated version of windows 7 you can still upgrade for free

potent lagoon
#

Hi guys, so i've got this problem while installing The Isle on my PC. D:\Games\steamapps\appmanifest_376210.acf . Does anybody know why i have this problem. Also i want to mention that when im changing the installing folder to C:\ it works perfectly fine, but my C:\ folder isn't meant for games because it hasn't got that much space as D:\ folder.

pseudo lichen
dusty venture
#

anyone knows why i randomly rubberband ?

ancient fjord
#

does anyone else have the problem where the calls and tab etc doesnt work ?

fleet crest
#

Did you try to run it in another Compatibility ?

#

when you have icon, click RPM then properties
switch to the tab named Compatibility, then try to run it in compatibility with win 8/7
or another settings.

thin oracle
#

Hey ! My pc is ok for the isle ?

hollow violet
#

Yes as long as you run windows 10

thin oracle
hollow violet
#

You'll be fine then

thin oracle
hollow violet
#

TI_Wheeze you're welcome

crimson brook
#

i get disconnected from servers one minute after joining them. i was playing earlier today without trouble

#

no error message or nothing, just sent back to main

#

verifying files did nothing

hollow violet
#

It's possible your internet connection is having issues, are you being disconnected from the internet at the same time? Did you update anything between now and then?

#

@crimson brook

thin oracle
hollow violet
#

What's up

thin oracle
#

oh i was replying to the guy trying to help me out with this the other day

thin oracle
#

and thats when i said i'll wait for a hotfix

#

one moment

#

done

deep brook
#

got Black screen up on Start, windowed mode doesnt help, i just get a windowed Black screen.

hollow violet
# deep brook got Black screen up on Start, windowed mode doesnt help, i just get a windowed B...

You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

still ginkgo
deep brook
#

why do they fuckup something with every patch, everything worked befor the last little patch.

hollow violet
#

Do that and send it to me so I can see if there's something wrong

hollow violet
#

Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system" .

deep brook
# hollow violet It's listed in the pins

well thats what i did first, looking for the issue in the "pinned-troubleshooting", tryed it in windowed mode as recommendet, uninstalled and reinstalled it few times, deleted the appdata folder etc. etc.
everything worked fine untill the patch at June 3rd.

static idol
#

@hollow violet do you know whats up with the daily freezes?

#

by freezes i mean the game freezes then locks up and I have to task manager close it.

hollow violet
hollow violet
#

also do that and dm me the .txt files

worldly spade
#

since I am running the latest gpu drivers it isnt that

#

it isnt reinstalling the game either

#

and I am above minimum recommended hardware

hollow violet
#

What?

#

I wasn't referring to you.

#

What's going on with yours?

worldly spade
#

i know

hollow violet
#

oh okay you confuzzle me there

worldly spade
#

but its the same problem which I am posting every day

hollow violet
#

I've been sick for like a week sorry, wasn't here as often as I normally am

worldly spade
#

thats what I am posting every day:

heyho I got a problem with the game sometimes completely freezing and since the game is stuck and forced on the foreground, alt+f4 doesnt work and the only way to get around it is to either restart the pc, if only 1 monitor and with more monitors I can kill the task in the taskmanager
got the latest nvidia driver

the freezes are completely random (the only thing I could say, it never happens when when I am just resting alone) and it happens every day 1-3 times

already reinstalled the game to try if that fixes it + i dont have legacy installed
fiddling with the grafic settings didnt work too, i tried playing a time with everything turned on and on high setting aaand i am playing atm with everything turned off and on low settings

pc stuff:
-msi gtx 970 4g
-i5-6600k
-16gb ram
-win 10

hollow violet
#

Mkay do that gif I posted above and dm me the .txt file

winged timber
#

Im playing EVRIMA while on vacation and am in spain. Although I understand spanish I really would like to be able to play the isle in english but EVRIMA doesnt seem to have that option. Is there any way to change the language to english?

crimson brook
#

[12:27 AM] mario milanista: i get disconnected from servers one minute after joining them. i was playing earlier today without trouble
[12:28 AM] mario milanista: no error message or nothing, just sent back to main
[12:34 AM] mario milanista: verifying files did nothing
[1:05 AM] Krow: It's possible your internet connection is having issues, are you being disconnected from the internet at the same time? Did you update anything between now and then?

No i do not lose connection to the internet. and nothings been updated. its just booting me to main without any notification, i am perplexed by this

fleet crest
crimson brook
#

All i do is log in to a server. whatever i am doing, sitting waiting or flying for example i will just be booted to main menu. when i log back in, i am in the same spot, or if i flew ill have to start over as the bird will have crashed

#

it takes about one minute from i log in, until i get disconnected to main

fleet crest
#

you are using beta version ?

crimson brook
#

yes, evrima public branch

fleet crest
#

sooo there is few sollutions

  1. the evirma missing some files, so its one of the problem. The sollution is that to re-install it, and it should be great.
  2. Update your os, because sometime files of the game are based on os files, so you need to update
  3. try to run that as Administrator, if you are trying to run it as a normal user, sometimes you don't have access to some files
crimson brook
#

ok thanks a bunch. i have now been on a server for 4 minutes. which seems, maybe a computer reset was all that i needed. but it was late last night. it was a weird problem to have all of the sudden, so if it occurs again ill have ur suggestions. i will save all those suggestions.

#

thank you for your time @fleet crest , it is much appreciated!

fleet crest
#

np m8, always at your service

void hill
#

<@&505047238674874368> Any admins on? I'm stuck in some rocks.

thin oracle
thin oracle
junior musk
#

let me explain the issue rq

#

so when i logged in i got stuck in the air and i couldnt do anything i tried slaying myself but it didnt work

#

i even reinstalled the game but nothing worked

thin oracle
#

and this is still happening?

junior musk
#

yes

thin oracle
#

only on this server? Just to make sure

junior musk
#

yep

thin oracle
#

Has the server recently been restarted?

junior musk
#

i dont think so

#

we tried restarting it but it didnt fix it

thin oracle
unkempt terrace
#

Fatal error: [File:Unknown] [Line: 907]
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 258]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed
at G:/UnrealEngine 4.26.2/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116
with error E_INVALIDARG

0x000007fefd73bccd KERNELBASE.dll!UnknownFunction []
0x000000014150c006 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014150e636 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001414c98dd TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001419d1732 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001419c461e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001419c48b6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424b0a67 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424ce33b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424e015f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424b4b4a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424b4d1f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001430529e5 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000143053973 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000141e13f67 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000141e21899 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001413c51bb TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424b59a2 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001424b6533 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001415159e7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001415132d1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000000774e652d kernel32.dll!UnknownFunction []
0x000000007771c521 ntdll.dll!UnknownFunction []

vid driver is the latest

rugged rain
#

i keep having a bug where a animation like eating drinking or jumping wont work and the only way to make it work is to log out and back in

ornate bronze
#

People still getting fatal error, I see.... me too. Any fix for this yet other than windows 7 upgrade?

hollow violet
#

Not at the moment.

hollow violet
quiet root
#

when i logged into server #1 my 100% carno was there, then the server restarted and kicked me out and replaced my carno with a fresh spawn Utah outside the borders of the map. this has happened to me about 4 times now, is there a fix for this or a way i can get my carno back?

restive grotto
#

Hello how are you? look, I update to the isle (evrima) and it gives me this error, what can I do? Thank you.

calm cobalt
#

whats wrong with server browser?

thin oracle
#

@unkempt terrace @restive grotto
Hey! This is a current issue within The Isle Evrima as of right now
Currently, there is technically no official fix
Other then trying to work with DirectX12, sorry about this. Stay well!

pseudo lichen
calm cobalt
#

my server shows in steam server brower not in game.

static idol
kindred shale
#

Anyone can help me with issue that game just crashes with black screen? (solutions from doc isn't working)
<@&818552355796287508>

Problem signature:
Problem Event Name: BEX64
Application Name: TheIsleClient-Win64-Shipping.exe
App version: 4.26.2.0
Application time stamp: 60b8f7a1
Fault module name: ucrtbase.DLL
Fault module version: 10.0.14393.2990
Error module timestamp: 5caeb96f
Exception offset: 000000000006e00e
Exception code: c0000409
Exception data: 0000000000000007
OS Version: 6.3.9600.2.0.0.256.48
Language code: 1049
Additional information 1: 4a02
Additional Information 2: 4a02c902d974efdac8e9ff9ed93ec003
Additional Information 3: 1b75
Additional Information 4: 1b75765a16b884c83c1b714cdfc9d361

hollow violet
austere badger
#

I have been unable to play the EVRIMA version of the game for over a month now since either the 0.7.91 or the 0.7.92 update. The game starts up, goes through that fuzzy little AE screen animation (sound plays), but then black screens immediately after that for 20-40 seconds, and then gives me a “The Isle has stopped working” crash report, forcing me to close the program. This has happened consecutively at least a dozen or so times over the past month. I have read a lot of information on this Discord channel, and followed through with a load of the fixes, including deleting all files and reinstalling, to just simply verifying the integrity of the game cache etc. etc, today I removed all the files, reinstalled the game, and launched it without the EVRIMA beta version and it launched successfully, but after installing the beta, it crashed once again, so it can definitely be traced to EVRIMA, I’m just puzzled as to what I should/could do next, I was hoping loads of other people would have reported it and it would have been hot fixed by now but that’s not the case, so I’m prodding around now to try to fix it so I can get back to playing the game. Can anyone help me?

#

<@&818552355796287508>

austere badger
hollow violet
#

Both of you do this and dm me the results

austere badger
#

Update: Deleted all game files in the correct way specified, verified the cache to download the missing 100 odd files, launched game after completion, crashed again after the AE animation finished playing and I was presented with a 15 second black screen.

vernal terrace
#

surprised! I spawn bebe utah off map !? yesterday I was an adult at the center

winter python
unkempt terrace
#

@thin oracle thats sucks coz i use win7 that forces me to use dx11 instead of my gp that can use dx12. Prolly devs need to manage with microsoft to emplement dx12 support on win7 with the game.

hollow violet