🔧-evrima-troubleshooting-🔧

[drowsy quarry]

https://youtu.be/20ElNp8q7pk?si=scgwR0bQxNdqpm9q

[next pond]

checkin it out now tyty

sick first fix in that video worked, ty

[drowsy quarry]

all good

[amber stirrup]

I bought a server and I tried changing the settings but nothing worked does anyone know what settings need fine tuned or wtv😭

[drowsy quarry]

better if you ask here #server-hosting

[amber stirrup]

Thxs!!

[dire oxide]

Hello I am trying to join official servers and I just keep getting data acquisition failed

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[dire oxide]

Thank you

[velvet arrow]

Every time i reset the game log in ore redownload it the screen in the server no matter which one i pick is just a bunch of negative space of hills there's no dinosaur or vegetation how do i fix this

[next pond]

bro when its night time.. how the hell does anyone see lol is there a brightness i can turn up? its literally pitch black

[wintry pecan]

limiting fps hasnt solved the issue so it looks like im buying a usb

[potent viper]

For me I find there’s a period of the night I can’t see anything, night vision or no, and so I just lay low until the night reaches a point where night vision works again.

[next pond]

lol yeah its craaaazyy dark atm even with night vision

[atomic rover]

Hey this may sound dumb but, how do you store your dino in Official US 7 server? i had a almost full grown t-rex and logged out 10 mins before server restart.

[ashen oracle]

You safelog by holding H after laying down till you see the timer

[thorn sierra]

how to get unstuck? the in game /unstuck dosent work

[verbal bay]

Yo I just downloaded the game after some months away and now it crashes at start

It says ''fatal error''

[desert anchor]

what are your pc specs? like cpu and gpu?

[verbal bay]

ryzen 5 and amd radeon graphics

[desert anchor]

is that an integrated cpu?

[verbal bay]

yeah

[desert anchor]

unfortunately integrated graphics no longer works for the isle.

[verbal bay]

bruhh

[desert anchor]

sorry :/ i'm not sure how it worked before to be honest.

[verbal bay]

thanks I couldn't figure out why it didn't work anymore

[verbal bay]

idk bro I had low graphics and i could run it at 30 fps

[desert anchor]

ahh i see. yeah you need a dedicated GPU that can run DIRECTX 12

[small vector]

im getting data acquisition failed everytime i try to join a server, anyone know a fix for this ?

[brisk harbor]

same

[gloomy birch]

for some reason after only 2 hours of gameplay on this game, the game worked just fine at the beginning, when i try to join a server it just says connecting and backs out, I have to restart the game 3 times and eventually if I spam connect enough it will connect but then proceeds when I die to show a camera of my old dead character after I chose a new one and made me logout and now the game straight up won't let me join any server at all

I'm on evrima and just got this game and it's honestly making me wnat to refund the game already

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[desert anchor]

is that happening with ALL servers or just official US servers or just unofficials? i would try logging into some other servers, as US officials have been bombarded lately with new players.

[gloomy birch]

it's every server is the problem

unoffical, official, eu, us, doesn't matter

[desert anchor]

you don't get any error messages? it just stops loading?

[small vector]

this was it, thank you

[static wasp]

any fixes for this stupid lens lookin effect? happens every single time i spawn in

[desert anchor]

does it stay that way or does it eventually go away? (i've had this happen once or twice but only for a couple seconds.)

[static wasp]

usually goes away eventually but sometimes it wont. i think i fixed it, just gotta reapply settings

[desert anchor]

ahh ok gotcha, good to know!

[celest knoll]

Hey I am stuck in a weird rock formation. Is there an admin that could help?

[ashen oracle]

Try /unstuck. if that doesn’t work go to your server’s chat room and follow the pinned messages. This channel is not for unstucks or reports

[plush aspen]

I've tried everything in the pinned message and its still not loading, is there anything else I can do?

[drowsy quarry]

did you ever played legacy

[plush aspen]

yes, i've currently got both versions downloaded but i've got friends with both downloaded who had the same issue and were able to fix it

[drowsy quarry]

remove any text from the launch options of the game (like +connect)

[plush aspen]

worked! thanks heaps!!

[drowsy quarry]

all good

[empty crescent]

so cant no longer see eu 12 server anymore after a crash lopgout forcing me out of the game

[royal robin]

My game crashed while I was playing and this popped up?

[drowsy quarry]

what are the names of your components

[empty crescent]

?

[royal robin]

Err i’m not sure offhand i’m running the game on a hp omnibook 5 has intel core 7 (i know its pretty bad but it gets the job done)

[glass stag]

What do I do when I keep getting Data Acquisition failure?

[drowsy quarry]

open task manager, click performance, show CPU, RAM, GPU screens

[drowsy quarry]

join less full servers, it means that one is already filled

[drowsy quarry]

seems gone

[empty crescent]

yup thats why im asking if its just me having issues

[drowsy quarry]

most of the servers are giving a tantrum

[royal robin]

CPU: Intel(r) core(tm) Ultra 7 255U ; RAM: doesn’t say, just 16.0gb ; GPU: Intel(r) Graphics

[drowsy quarry]

no other gpu?

[drowsy quarry]

impressive, this game doesn't even run without a dedicated graphics card

but i guess intel ultra is different

[desert anchor]

woah

[royal robin]

Well it didnt really run too well when I first downloaded it but here are my settings where I’ve found it playable. But you’re saying thats why it crashed? Lol

[drowsy quarry]

there's no apparent reason for your crash, can be anything

if you had a dedicated gpu i would say update its drivers, underclock it, make it stable, etc
but at most all you can do is update bios or lock the fps at like 45

[royal robin]

Oh okay thank you for your help anyway!! I’m going to try and lower the rez too. (I avg 11fps)

Edit: lowered rez im in the 20s now

[drowsy quarry]

integrated gpus really cant run this game XD

[royal robin]

I’m so down to make it happen anyway 🔥 i’m broke loool

[drowsy quarry]

reduce the resolution, helps

[woven violet]

is herrara broke i cant get prime

i hit 8 ps 5 mi 2 sanks nested in babys and perfect diet

[steep fractal]

YOOOOO Can someone helkp me im stuck in game in a tree in us 7

[rocky spindle]

I already asked two days ago and lost a prime cera mods and devs don’t care sadly 🙁

[desert anchor]

just need to tag an official server admin and provide your in game name preferably in #evrima-na

[desert anchor]

they do. you just need to ask for help properly. all the instructions can be found in the pinned comments of #evrima-na

[last nymph]

I was playing evirma earlier and experienced random gpu driver issue. Not sure if random pc problem or something in the game could have caused my issue. Is there a channel I can go through to report this with the proper information?

[ebon compass]

Hi, I need some advice. I've already opened the ports and everything, and when someone tries to connect to my server, it acts like they can connect but then kicks them out. Any advice?

[desert anchor]

for help with server hosting try asking in #server-hosting !

[ebon compass]

ty

[desert anchor]

hi! i havent heard of this issue in particular, but you can report it in #🐞-evrima-bug-reports-🐞

[bronze pumice]

What just happened, I am on eu5 (14 ppl in) and I logged out to reset an ai body and I log in and my character is gone...Noone was around, nothing killed me...wtf is that bug. Where can I get help?

[balmy stag]

I reinstalled The Isle, but the game still won’t launch. It shows “Running Microsoft .NET Framework installation script,” and then nothing happens

[eternal pivot]

Immediate Workarounds:

• End the task via Task Manager: A common fix is to manually end the installation process and then try launching the game again.
• Cancel and Relaunch: Simply cancel the installation process and attempt to launch the game again. If you have a current Windows OS, the latest stable version of the .NET Framework should already be installed and the process should complete quickly.
• Run as Administrator: Exit your game client completely (e.g., exit Steam from the top-left menu). Right-click the client's shortcut or executable file and select "Run as administrator", then try launching the game.
• Clear Download Cache: Corrupted download cache can interfere with installation scripts.

1. In Steam, go to Steam > Settings > Downloads.
2. Click on "Clear Download Cache" and log back in.

Advanced Troubleshooting:

• Verify Integrity of Game Files: Ensure all game files were downloaded correctly using your game client's tools.
• Use the Microsoft .NET Framework Repair Tool: It is possible that your current .NET Framework installation is corrupted.
• Update Windows: Keeping your operating system up to date ensures you have the latest .NET Framework versions and necessary security patches. Use the Windows Update settings to check for updates.

[tidal atlas]

log in when Pop is low and do /Unstuck

[terse basin]

I am stuck. Can you unstuck me? (Official EU7) Name: nylpyttäjä

Correction: name is nylpttäjä

[winter python]

Try using /unstuck and read this channel's description

[desert anchor]

@summer blaze hi! do you get a pop up or anything when you crash? and is it only on deino? (whateber info you have would be helpful for us to try to help you out)

[summer blaze]

yeup! one sec

it only seems to be on unofficials i think? i havent been trying to grow deino on officials, and yesterday i played allo in an official and was fine
i first started to get random crashes yesterday night as my elder deino in an unofficial when i went to eat a body. doesnt seem to be just from eating though since i'll be swimming and the isle decides i shouldnt be LOL

[desert anchor]

hm.

that "reading address" error. when was the last time you updated your drives/bios

[brazen lantern]

Hello can anyone from support help me here?

I don’t know why do I get 40-50 fps where my refresh rate is 165 and my settings are medium low

[desert anchor]

hi! can you tell me what CPU and GPU you have, and possibly send me a ss of your settings?

[desert anchor]

ohh someone mentioned having issues with water again. i would report this but also make sure your drivers and/or bios are up to date

[summer blaze]

oo okay i'll take a look att hat soon

actually while youre here... can u explain what this is? i've also been having this visual error every time i spawn in and i can't be too sure why

[desert anchor]

oh. the grey?... does it go away?

[summer blaze]

sometimes it does but i guess this time it wanted to stay :(

[desert anchor]

do you have foliage physics turned off? its under the gameplay tab

[desert anchor]

have you already tried relogging?

[brazen lantern]

yes i do

[summer blaze]

ah not yet, but i need to die ingame anyways since im in a spot i didn't want and since it's an unofficial i can just slay, but i was mostly curious on why i get the evil grey

[brazen lantern]

i mean even w all this ive been only getting 40-50 fps

[summer blaze]

it's typically fixed once i relog though^ but sometimes when i forst login it's still there for some reason but it may disappear after a little bit

[desert anchor]

are you playing on servers close to your IRL location?

also because the isle is unoptimized, its better not to stray too far from the default settings despite that lowering would normally improve FPS (i also use a gaming laptop, i have a 4090)
have you seen kouga's video on getting more fps? (besides the frame generation stuff)

[desert anchor]

yeah usually it disappears. i'm personally not certain why it happens

[summer blaze]

ah shame, ty anyways pigeon ur awesome

[brazen lantern]

i live close yea, and these settings are from kougas videos itself

[desert anchor]

(hopefully the upcoming patch will help with both of these issues :) )

[brazen lantern]

and what does it mean that the game is not optimised, how does it matter

[desert anchor]

as far as i understand it, straying far from the default settings can make your FPS worse because the game isn't set up to run on lower settings, despite the option being available. (i am a rookie when it comes to this stuff unfortunately.)
kouga does frequent this channel tho, and of you happen to see them chatting they are super helpful.

[brazen lantern]

any date on when it will be optimised?

[desert anchor]

uhh i believe its an ongoing thing, they optimize with every update. but sometimes things break or stop working. such is the nature of a game in development.

[brazen lantern]

do u know whens this patch dropping

[desert anchor]

nope, we don't get eta's like that (its even in the rules lol). but should be fairly soon. in the devblog hypno mentioned they are working on a patch for evrima before moving on to the next hordetest

[brazen lantern]

okay thank you

[quick grail]

<@&401466542140817419> - im stuck in a hole 🙁

[desert anchor]

Try using /unstuck and read this channel's description

[quick grail]

thank you that worked!

[shy aurora]

<@&401466542140817419> hey there, I am stuck on EU 10 server on a rock and unstuck did not work

[desert anchor]

you can request an unstuck in #evrima-na , instructions are in the pinned comments.

[shy aurora]

TY

[solemn sparrow]

is EU 2 still down?

[knotty stratus]

does anyone know how to fix this?

[zinc plume]

Just keep hitting alt+F4 until you finally get in

No that’s not a joke it’s how you have to do it

Trust me I wish it was

[desert anchor]

you have to close the game completely to get out of that screen?

[zinc plume]

Yep it’s dumb

[desert anchor]

[drowsy quarry]

put effects low

[sterile widget]

Anyone know how to resolve the bug where you cant drink water as a Croc? ive logged in/out back and forth from pond. Nothing.

Actually unplayable

[ashen oracle]

Cause you get water while in the water

[sterile widget]

Only?

[ashen oracle]

You can drink but it’s tricky so staying in water is automatic

[sterile widget]

So with the absorbtion it doesnt seem to want to go above 1/3 or so....is that normal?

[ashen oracle]

No idea. I never use that mut

[sterile widget]

Thanks for the feedback, I figured it out I think

I appreciate you taking the time

[ashen oracle]

You’re welcome

[keen python]

My server just crashed and I logged in and it’s making me start over I had a twice entombed carno…. What do I do ???

[ashen oracle]

Sadly that Dino is gone

[keen python]

Admin won’t do anything about that ??

[ashen oracle]

No regrows

[desert anchor]

even when regrows were done, they were never done for dinosaurs lost to bugs.

[ashen oracle]

^^^

[keen python]

Great thanks

[spring harbor]

is there a way to get out of here?

i spawned under a building

[solemn sparrow]

is EU 2 still down?

[desert anchor]

try /unstuck in game chat

[spring harbor]

thanks

[zinc plume]

Anyone else having issues with trying to find your friends on US5. Like we're all sitting in the same spot trying to meet up and we cant see 2 of them and they cant see anyone else

[desert anchor]

it seems US5 is 'ghosting'. idk the technical jargon but its basically like there are 2 US5s and you might not always be in the same one as your friend. we let the devs know this is happening.

[zinc plume]

Oh thats fantastic

[prisma arch]

Could anyone help answer this for me - I got the Data Acquisition Failed message on trying to join US 3 about an hour ago and now it isn't showing the dinosaur I have progressed there... Did I just lose 10 hours of growth or will it still be there? .-.

[desert anchor]

it should still be there. that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[prisma arch]

Ok, thank goodness. I'll have to try to get in when pop is lower tonight lol. Thank you!

[desert anchor]

np!

[primal hearth]

Hey I'm having the most WILD problem. My partner and I are supposedly in the same server at the same location. But we're somehow not? His server has a rex fighting someone and it's raining mine is clear as day we are at the same location no visuals. What's happening?

<@&505047238674874368> Can I send someone the screenshots or something?

[desert anchor]

#🔧-evrima-troubleshooting-🔧 message

idk if you're on US5 particularly, but this is what it sounds like.

[primal hearth]

That's bonkers. I am not on US5, I am on US7. Thanks for answering, is there any way to get on the same instance of the server?

Am I gonna lose this dino? Or him his?

[desert anchor]

i cant say for sure unfortunately. we have let the devs know about it.

[primal hearth]

🙁 🙁 🙁

[tardy surge]

can someone help me. It is telling me that i dont have the easy anti cheat installed even though i just installed the game

[ashen oracle]

Try this

[tardy surge]

thank you!

[chrome hull]

i need help joining servers like petit's and mettas

as some officials it will say that the server is full or there are connection problems when there are none

[drowsy quarry]

whats happening

[chrome hull]

it will say server is full when it isnt or client disconnect

and i dont know how to fix these problems. ive tried reinstalling too

[drowsy quarry]

how many players

[chrome hull]

380/410 when i tried earlier and the problem still persists but right now its understandebly 405/410

[drowsy quarry]

ye seems too litte open spots tbh

players tend to log out and in all the time

[chrome hull]

oh ok thx

[minor parrot]

can someone tell me why that when my friends and i joined one server it put us in two different servers in that one server?

[weary cairn]

Are you trying to join a TheBurntPeanut server? There are fake ones with the exact same name...

[inner crater]

is anyone else lagging and rubber banding hard on servers with good ping or that just my pc or sum?

[slow bay]

I can't connect to any server 🙁

It just says connecting and after a while it just goes back to the menu

And at some point it said "Official network status offline"

Data acquisition failed

[sand current]

I'm having the same issue and I'm super sad, mine says "data aquisition failed"

[slow bay]

Yeah, same

I have tried many servers with the same issue

Tried an EO server just now (I'm in US) and it looks like it is working

[sand current]

I even checked updates for the game on steam and my computer and nada. I wonder what's going on?

[slow bay]

EU server*

Weird, it is working now

[sand current]

We just had to complain lol

Unofficial is still down but I'll take what i can get

[amber epoch]

Is there a reason easy anti cheat would not auto install when I download the game for the first time?

[ashen oracle]

Scroll up and try the video I posted

[amber epoch]

Ty will try

[versed sorrel]

why cant i join any server

data aqu failed

[hexed mango]

I am glitched in a wall and no way of getting out lmao

[ashen oracle]

Try /unstuck. aim your tail the way you want to go

[hexed mango]

ok mate will try

didn't work lmao

[ashen oracle]

Go to your server’s chat room and follow the pins to request a possible unstuck

[hexed mango]

im on official so looks like im just waiting to die lmao

[dense badger]

anyone know why the ground keeps doign this to me?

[ashen oracle]

Turning foliage psychics off might help

[limpid mulch]

im stuck in a hole, anyone know how to get out of a hole?

[ashen oracle]

Try /unstuck

[stuck latch]

Looks like a rendering issue. Might need to scale back settings.

[limpid mulch]

i tried to unstuck and it almost worked, it landed me back in the hole though, and its telling me the unstuck has a cooldown of 500 seconds

[ashen oracle]

You’ll need to go read the pins of your servers chat room. This channel isn’t for unstucks

[versed mango]

<@&933486433342222376> Need help

mentioned my issue before here the other night. my problem is im getting stuck at the "Loading assets.." screen. the game is not frozen the ... blinks but i dont load in. the person who was helping me was mentioning trying it on another pc and to try on someone elses account with my pc. i wasnt able to try on someone elses account but i was able to download the game on my spare pc and i could not get it to load.

[drowsy quarry]

hmmmm

did you already verify if you have any launch commands? like +connect

[versed mango]

correct i tried the launch commands "dx11 d3d and dx12" they are not currently enabled though

[drowsy quarry]

that commands dont work, so whatever

most people with this infinite connection bug is cause they tried playing legacy once, and to enter a server there you need to directly join via ip with +connect command

they often forget to remove it when coming back to evrima, but if you say there's nothing written there, then likely it's a ghost ban, happens quite often here

[versed mango]

i loaded into legacy once, as i did my buddy told me to switch to evrima. i did and was able to connect once but i havent been able to connect since

if your able to check if im ghostbanned i can provide whatever info is necessary to

[drowsy quarry]

i cant, i just need a screenshot of your steam launch options

to make sure you have nothing written there

[drowsy quarry]

ye, likely a ghost ban, i think i adviced to try with another steam acc?

[tiny void]

same, not entirely sure why

[drowsy quarry]

or give your acc to another person, also works

[versed mango]

unfortunately thats not possible for me, the best i could do was try on my spare pc

[drowsy quarry]

wont solve the problem

you dont have a single friend you trust? a member of the family or a neighbour?

[versed mango]

not really just my wife, and i used her pc already

[drowsy quarry]

so you logged in her pc with your acc and still froze?

[versed mango]

correct

[drowsy quarry]

then ye its a ghost ban. You need to message the dev Punchpacket about it

[versed mango]

ok dm them or is there a server i should tag them in?

[drowsy quarry]

just dm

[versed mango]

thanks for the time and help kouga, take it easy

[drowsy quarry]

all good

[minor parrot]

i have no idea lol, i just waited and kept refreshing and eventually got back into the other one

[zinc plume]

US7 Is ghosting again or still

[bleak cave]

why i got this error?

[hearty lintel]

is uS6 ever gonna come back online?

[eternal pivot]

The game only supports Dedicated GPU's NOT Integrated GPU found in many Laptops, check the GPU you are using, if it is a Dedicated GPU in your PC all you then need to do is Update the GPU Driver and Win 11

[bleak cave]

Tried that too still not working

[drowsy quarry]

and what is the name of your gpu?

[bleak cave]

GTX 750 Ti

[drowsy quarry]

need 12 (12_1) to run evrima

[bleak cave]

I have that to

[drowsy quarry]

your gpu is 12 (11_0)

more than 10 years old gpu, it wont even reach 10fps in this game

[bleak cave]

Welp i reach 90 Fps on high graphics in Rdr2

[drowsy quarry]

cant compare a huge game with a beta game lol

[bleak cave]

true but they are saying i can run the game in dx11

[drowsy quarry]

oh and plus, Red dead was lauched in 2018, 4 years after your gpu was born

evrima is waaaay newer

[drowsy quarry]

nah you cant, you can only play legacy version with that

[bleak cave]

Then why the whole internet says i can play on dx11 just asking

[drowsy quarry]

internet is dumb, they dont know what a beta is

evrima is hidden, internet think this is legacy still

[bleak cave]

Umm, there’s video like 1-2 months ago with “Evrima” in title

[drowsy quarry]

about?

[bleak cave]

About the game on evrima version

[drowsy quarry]

and? I need way more info than that

[bleak cave]

If you need info search on google, im not chat gpt

[drowsy quarry]

so sweet of you

[bleak cave]

👍🏼

[drowsy quarry]

i wish you best of luck, but you wont be able to play evrima with that gpu

either upgrade or contact a cloud gaming service to use their pc

[bleak cave]

Yeah i will still play on my pc ty

[drowsy quarry]

have fun

[bleak cave]

👍🏼

[frank bane]

i am stuck in a tree, does anyone know if there is a way to get unstuck

[sterile widget]

Quick question for anyone who might know. Ive tried Deinosuchus a couple times and it seems standard Drinking is bugged. We hydrate just fine in water of coarse but I wanted to do the Saltwater mutation. It doesnt seem to be possible. Any feedback anyone?

[vestal forge]

/UNSTUCK

[simple arrow]

hello i finally got my T-rex to like 55% growth and I'm stuck between 2 trees is there any way for me to get unstuck?

got it worked out /unstuck in chat when no one is around

[onyx canopy]

how to fix this

i cant connect to server

[sage mural]

Servers with -1000 ping are not working right now. You cant connect to it and have to wait until they get fixed

[blissful inlet]

Hello! Can you help with this problem, my friend had it. We have updated the drivers, the Windows has been reinstalled.

This problem applies only to the evrima version. There is no such problem on the legacy version

[sage mural]

This message appears when you trying to launch evrima on integrated gpu. If you dont have dedicated gpu - you cant play on evrima branch

You can check it in Task manager (CTRL+SHIFT+ESC) and the second tab - should be called "Performance". You can find there your gpu/s

[blissful inlet]

Is there any way to fix it? I don’t understand it at all

[sage mural]

You cant fix it. This is how the games works right now. Only way - buying better pc

[blissful inlet]

kk, ty 🫶

[zealous brook]

I turned off the lumen option and now I can't join any server, is that normal?

[eternal pivot]

No not normal

[sage mural]

What does it says after you trying to join?

If it says "Data acquisition failed", then just keep trying. You will eventually get it

And dont try to join server with -1000 ping - they are not working

[zealous brook]

I reset the game and it started working again, I think it was a coincidence, it would just immediately return me to menu instead of saying "connecting "

[burnt zephyr]

I was playing my Rex on official US 7. Been playing for hours and finally reached sub adult. The game crushes and when I log back in. My Rex is just 53KG! I'm pissed!

[mild garnet]

You have to be really far away from food and gastro or it's bugs and best guidance I have for how close to the water is eyes a little above it

The drink animation is also really hard to see

[sage mural]

You have to grow it again. Admins dont do regrows anymore. But its strange

[burnt zephyr]

What? No! I spent hours getting to that stage just for me to do it all over again? Nah!

Who do I talk to about this issue? Can someone please guide me through proper channel?

I'm choked!

[burnt zephyr]

I need some answers and a solution. Growing my Rex isn't a solution. What if it happens again? The core of this game is to grow your dinosaur and that core just fell apart.

[sage mural]

<@&933486433342222376> Sorry for pinging, but maybe you can help this guy

[winter python]

US7 is experiencing save loss issues. Avoid the server for now

[burnt zephyr]

Does that mean when its fixed ill get my sub adult rex back?

[wild totem]

Was their a server restart because it kicked me and my friend for no reason

[winter python]

@lone jewel What GPU do you have?

[winter python]

Potentially, but don't bet on it

[inner salmon]

is official server down rn

[lone jewel]

AMD Ryzen 7 3800X 8-Core Processor

[winter python]

That's a CPU, I need to know your GPU

[lone jewel]

oh I have a 4070 super

[winter python]

Update your GPU drivers

[lone jewel]

Aighty

[burnt zephyr]

What if i lost my saved Rex? What's the solution to that? I spent literally hours.

[winter python]

There is no solution, sorry

[royal rapids]

are official servers down right now? its giving me a error

[little badge]

yes seems so

[royal rapids]

we know when they will be back?

[sharp drum]

no(

[frigid lichen]

Server Shut Down?

[lone jewel]

Tyvm!

@winter pythonThough now I am getting Crashes

[winter python]

What do they say?

[winter python]

Ah I'm not sure how to help with that one, though I know it's been brought up in here before

[lone jewel]

I haven't experienced it in a year, but now happening everytime

[crimson vine]

Servers down?

[next briar]

I guess we've got the same prob

[sinful geyser]

first day playing this game, are they usually down at this time?

[crimson vine]

no the developers took them down without saying it and probably testing stuff

[lone jewel]

Time to play an unofficial till they come back up XD

[crimson vine]

play mine xd

[lone jewel]

Toss me the name in DM

[crimson vine]

press on my server tag

[desert anchor]

source?

we don't know why they are down.

[crimson vine]

says error for me and as it seems im not the only one

[desert anchor]

the servers are down. saying the devs took it down is incorrect.

other games are down currently aswell. may be a cloudflare issue.

[crimson vine]

said mostly... didnt say they were:)

[wind iron]

also have error

[olive pebble]

Official servers are DOWN. We gonna get update ?

[wild totem]

This sucks official is bad

[glacial urchin]

^^^^^^

[crimson vine]

Where did i say they did? I said probably, that dosent mean they did no?

[wind iron]

lol update xD hell freeze over?

[desert anchor]

[winter python]

You did not say that, actually

[olive pebble]

My first journey trying to become Prime Trike and it was down 🤣

[crimson vine]

why being disrespectful now? Did i say anything wrong that not fitting in?

[winter python]

We do not know why the servers are down. Other online games are experiencing issues. The developers do not intentionally bring the servers down without an announcement

[crimson vine]

copy still i didnt say that they did:) Said probably.

[wind iron]

status has changed from error to offline for me now

[crimson vine]

gonna be up soon i guess

[wind iron]

fingers crossed

oh....back for error status

lol back to offline status....not sure it means anything at this point seems random what the status says atm

[graceful marten]

for me it keeps saying error so yeah

[slim stream]

same

[wind iron]

ya it just keeps flip flopping xD

[mortal fable]

okay so its not just me. all the servers are actually down?

[slim stream]

is the servers off?

[graceful marten]

looks like it

[wind iron]

something broke xD (unverified)

[slim stream]

When are the servers usually back online? How long does it typically take?

[little badge]

now i gertan announcemnt on an inofficial server for going down...hm...

[graceful marten]

good to know

[burnt zephyr]

Turn the tv on! It's on CNN as breaking news! people are rioting across the country. Military has been called. They're saying to stay in doors and do not let anyone in!

[wind iron]

the news is for sheeple

[burnt zephyr]

[wind iron]

soo....shortly is the eta we get?

[royal rapids]

any update?

[wind iron]

nope

[teal sand]

all servers in game shut down?

[quaint hornet]

guess so, i couldnt log in also

[teal sand]

alright

[lost pivot]

Anyone else have the issue where you randomly just drop to single digit frames and your ping sky rockets for no reason?

[winter python]

Do you have foliage physics enabled?

It's under Gameplay, not Graphics

[lost pivot]

I did but even after turning it off it’s doing it… I have a good pc build but I can’t get this issue to stop I’ve turned down my setting I’ve updated everything I have 1gb internet speeds… but the game always does this randomly

And when I chose servers I try to stick with ones under a 70 ping like the one I’m on currently said I was at 43 when joining and everything was going good then boom 270 ping 2 fps

[drowsy quarry]

turn them on and off again

[wild totem]

Servers back on

[zinc plume]

Log off the game -> go to the isle page in your steam library -> verify files from the “properties” tab -> open file explorer and type “ %localappdata% ” into the address bar -> go to “The Isle” folder -> Delete “Config”

[burnt zephyr]

So i just logged back in since the official server is back up and running and was hoping that id get my sub adult Rex back and no. Gone. I'm so choked! All these hours, just gone!

[hearty lintel]

weird. I kept my 80% caro on us6

[burnt zephyr]

From close to 5 tons to 53KG Rex...

[hearty lintel]

cant find any food at all though

[vestal forge]

<@&505047238674874368> I lost my first prime trex on server 6 when it went down i was 80 percent grown can i please get help

[burnt zephyr]

I lost mine on US 7 when the server crashed.

[vestal forge]

i dont get to play alot it took me a week to get it <@&505047238674874368>

any reply would mean alot is there any chance of getting it back

[ashen oracle]

They don’t do regrows anymore

[burnt zephyr]

<@&505047238674874368> Lost my sub adult Rex close to 5 tons due to server crash. When i logged in, my Rex was just 53KG. All those hours that i spent to get him to sub adult are gone. Can anything be done?

[vestal forge]

I would like to hear that from them nothing against you. just sucks big time

[ashen oracle]

<@&933486433342222376>

[inner ginkgo]

anyone know how to fix the StartService failed: 1053 error?

p sure its an easy anticheat error but ive verified game files, attempting to uninstall anticheat (it wont let me), and restart my pc

[lapis pendant]

cant connect to any offi server. x_x

[drowsy quarry]

join the ones that are not so full

[lapis pendant]

all eu server are almost full

[drowsy quarry]

yeah it's becoming a famous game :p

[drowsy quarry]

does this help

[vestal forge]

👍

[lapis pendant]

yeah its a good game 😄 im so new. xD

[drowsy quarry]

if you need help starting let me know :D

[lapis pendant]

would be nice my first experience was to kill a boar as a little t-rex but i got bleeding and died xD

[drowsy quarry]

dm me

[glass field]

is it normal for the game to crash during load up then wipe your progression? im trying to get into this but everything i grow gets deleted the next day when i go to log in.....

[drowsy quarry]

not really normal, unless your dino died by another person (that found you)

[glass field]

so if i safe rest ontop of the damn as a flying dino the other ones might eat me? i also did that sleep logout 1 min wait

[drowsy quarry]

ah no, if you logout safely then you can't be killed

if your dino still got deleted you gotta fill a bug report

#🐞-evrima-bug-reports-🐞

[glass field]

rough

[icy girder]

how do i play the version with rex on it?

[ashen oracle]

Evrima is most recent unless you’re talking about Legacy

[quick peak]

I need help with evrima because it crashes every time I tried to pick a dino ie crash is caused by driver timeout but I already did dowloading drivers cleaning up pc with AMD cleanup redowload the game multipletimes and more I need help my graphic card is RX 570 this error only appears on evrima I played elden ring metal gear rising and those did nothing only when I try to play evrima please I need help

[last remnant]

hi, so i have a problem, i simply can't drink, i tried multiple servers and different dinos, i restarted the game, changed the controls, i simply can't drink, pretty sure i also can't forage for gastroliths, eat organs and vocalize
on evrima, official and unofficial servers

[true igloo]

Hey, im on server US4 and i just logged on and my diets were all at 0, i tried to eat something and still my food went up but growth percent is stuck at 0

[drowsy quarry]

that GPU is rather old... what type of crash is it? do you have a picture?

[quick peak]

going to make the picture

[patent nymph]

Here about the diets and muts not working. Anyone got anything?

[light trench]

When i try to join i get suck on "loading assets"

[tardy panther]

Did the devs break prime elder?

I've done all the requirements, multiple times, and I have yet to get prime elder, i'm unsure why?

[meager crown]

no fix right now apart from either refreshing the server list or opening and closing the game over and over again til it finally lets you connect

[light trench]

Someone helped mt its fixed

[zinc plume]

Some things tend to be a little bugged sometimes so just making sure. You’ve held perfect diet before, Stayed in sanctuary for >10 seconds, been in 1 migration and 2+ patrol zones, never cannibalized when not allowed or went infertile.

[tardy panther]

all has been done?

I've done 6/10 requirements

I was also playing as a herbivore, which doesn't make sense to me

[zinc plume]

Oh yeah that’s really odd

[tardy panther]

and there has been a weird data acquisition fail thing, and ever since that happened, I couldn't grow any elders, which is really weird

[inner marsh]

I get this aswell not sure on how to fix it

[light trench]

Go into properties and remove anything in the start parameter

[inner marsh]

Yeah got nothing in the Launch options if thats what you mean

[light trench]

I dont know then sorry

[prisma bear]

the food spawn isn't operating, as well as mutation

[barren roost]

New to the game so i'm not sure if this is a known issue or not, but whenever i launch the game it launches in windowed mode. I have to hit alt + enter twice for it to go fullscreen. I have the game set to borderless window. I tried fullscreen as well.

[minor parrot]

well......

[sterile falcon]

They need to change it if your game crashes, that your place /dino is still active or something, complete BS

[tawny anchor]

im having a bug where when i spawn is as a new dino i have a 0% growth rate increase and no matter what i eat (on my diet) my nutrient bar wont fill up nor does it increase my growth rate

[minor parrot]

oop got unstuck

[drowsy quarry]

option 1: give your acc to someone you trust and make them enter the isle, if it freezes, you have a ghost ban

option 2: put your acc in a new Pc, if it freezes, you have a ghost ban

@light trench

assuming you both checked launch options

[light trench]

I fixed it b y launch options

[drowsy quarry]

good, less of a problem then

[finite ingot]

i cnat turn without fully stopping when i hold w and press a or d my dino fully stops to readjust

[drowsy quarry]

make a video about it, let me see

[mild garnet]

Go to properties, then general, make sure there's nothing in the advanced launch options

[light trench]

I fixed it already by doing exactly that

[mild garnet]

Aah wonderful

Good luck on the isle today

[light trench]

Im struggling to find food'

[finite ingot]

i recall in legfacy and evrima i use to jus hold the direction and it turned as sharp as it could depending on my speed

[inner marsh]

Ive just bought the game how can i have a ghost ban

[drowsy quarry]

it's been happening a lot ngl

[drowsy quarry]

hold shift to drift

[inner marsh]

Thats what i get

[finite ingot]

when i press a nd d its like i pause quickly before turning instead of jus continuing to go foward while turning

[drowsy quarry]

what does the bottom of the crash say

[exotic sierra]

thats a new one

[drowsy quarry]

did you make sure your keyboard supports multiple keys pressed

[inner marsh]

I shall let you know if i get it again

[finite ingot]

i got a apex pro tkl i would think so

stop trollin nd do ur job as discord mod fam

[drowsy quarry]

who?

[inner marsh]

@drowsy quarry This is what the bottom of the crash says, get into EU 7 loads the assets then as soon as its about to give me the selection screen this comes up every time

[drowsy quarry]

okay, tell me your PC components name

[inner marsh]

What do you mean PC components name

[drowsy quarry]

your CPU, ram amount, GPU

[inner marsh]

CPU - I7-13700K
Ram - 32GB
GPU - Nvidia RTX 4080

[inner ginkgo]

????

[inner marsh]

@drowsy quarry Now getting this crash...

[drowsy quarry]

is your bios fully updated?

cause you have a 13th generation processor, Intel released a lot of fixes for it to not let it oxidate

[drowsy quarry]

got a picture?

[inner ginkgo]

i'll get one hold on rq

[inner ginkgo]

^

this is what is says behind it

[drowsy quarry]

okay lemme check

[drowsy quarry]

most of the answers are basically "something in your PC is blocking it"

but also found this

[hard bluff]

does anyone else have massive fps drops in randomly?

game yesterday ran zero issue, today go from 120fps to 1 and 400 ping

where im normaly 120fps and 20 ping on the same server

[drowsy quarry]

disable foliage physics

[hard bluff]

not on

[drowsy quarry]

put it on and off again

[inner marsh]

Just updated my bios and the game is now working.... legend

[drowsy quarry]

glad

[sonic skiff]

I haved a dino on US 6 and when I logged in all my diets are empty and eating isnt providing diet. Anyone else having this issue?

[hasty bobcat]

Are spawn codes working atm?

[versed badger]

I have a Dilo at US 6 and I've already completed all the steps to become a Prime, but it looks like the server crashed and my diet points are at 0. Even though I'm still eating, they aren't going up. My diet is poor, and if this affects my Prime status, I don't know what I'm going to do. Please fix this.

[versed badger]

X2

[inner ginkgo]

thanks i'll try this

[paper sonnet]

why i cant find any fish as deino ..fish spawn also bugged?

[ashen oracle]

Been so for a very long time

[paper sonnet]

but i cant find fish

[ashen oracle]

They rarely spawn

[minor parrot]

is there like no AI in the servers??

[sleek thistle]

Running a T. rex and I can’t find any Ai animals. Is there a glitch?

[wise hornet]

Does anybody know how to fix my game. When I launch it the screen goes black and it crashes. I tried everything and it still does the same thing. Any suggestions?

[karmic pelican]

Ive been trying to get in literally any server at this point and it keeps sending me to the home screen is there a fix on my end that i can try doing?

I got this game 3 or 4 days ago and i have not been able to play at all

And i also had to downclock my gpu to play the game as well XD

Because it would crash when i opened it

[drowsy quarry]

how many players are in the server

[drowsy quarry]

too full

[karmic pelican]

Ive tried joining when there was 200/270 with the same issue and ive also tried joining servers with 2 or 3 people in it

[drowsy quarry]

what type of crash

[drowsy quarry]

tried officials too?

[wise hornet]

gpu dump crash

[karmic pelican]

Yes same issue

[drowsy quarry]

whats your gpu and cpu name

[wise hornet]

how do i find that. Im new to pc

[drowsy quarry]

open task manager > performance > cpu and gpu names will be at the top right when you click them

or just send a picture here

[drowsy quarry]

can you try joining eu7

[drowsy quarry]

i would try to clean reinstall the game

[karmic pelican]

Okie i will try that

[static flint]

que puedo hacer?

[drowsy quarry]

did you updated your bios

[drowsy quarry]

that error means you are not using a dedicated graphics card to run the game, and it's a requirement

[static flint]

Can I play it without a graphics card?

[karmic pelican]

Both of my screens are connected to my GPU they should be using my GPU

Oh that was for someone else 😛

[karmic pelican]

Ive been meaning to do that but im so scared to do it

[karmic pelican]

Would that be the whole issue?

[drowsy quarry]

you need to

[drowsy quarry]

no

[karmic pelican]

Im not entirely sure how to update the bios im assuming i would need a flashdrive

[lapis pendant]

stuck

[drowsy quarry]

yep.

[drowsy quarry]

one of you log out and the other one type /unstuck

[lapis pendant]

xD more stuck

[drowsy quarry]

can try again

[dense badger]

why is my pingt randomyl shooting to 400 and my frames dropping to 1 after never having a single problem with that?

[drowsy quarry]

disable foliage physics

[dense badger]

thank you king

[grim rock]

Anyone else having an issue with win 64 shipping crash? It consistent for me and I know my system can run this easy.

I’ve tried reinstalling drivers, verifying game files. Uninstalling and reinstalling the full game. Nothing helps. Open to suggestions.

[drowsy quarry]

do you have a picture

[grim rock]

Sometimes it’ll happen 4 times in a row. Sometimes I play hours and I’m fine. Can’t replicate it on purpose

[drowsy quarry]

whats your setup

[drowsy quarry]

1. do you have xmp enabled?
2. do you have AMD's PBO enabled? (precison boost overdrive)
3. have you tried locking the fps to a comfortable value? (like 60)
4. have you tried underclocking your gpu? (to make it stable)
5. is your bios/windows/gpu drivers completely updated?

[faint sand]

help me

[drowsy quarry]

also wtf

[drowsy quarry]

that error means you dont have a dedicated gpu to play this version of the game, which is a requirement

[grim rock]

I’m in game. Is this what is doing it?

[drowsy quarry]

i need the answer for the other questions first

[grim rock]

I do not know what xmp is.
I’m trying to check pbo but it is nothing I have enabled myself.
I have not tried locking the fps.
I have not tried under clocking.
I have uninstalled/reinstalled drivers

@drowsy quarry

lol crashed again just sitting in game doing nothing

[drowsy quarry]

xmp is a memory boost you can enable, doesnt usually let the system be unstable but happens if the memory is too speedy
PBO comes enabled by default, i would say to DISABLE it asap

[grim rock]

So I should enable xmp? And disable pbo?

@drowsy quarry

[drowsy quarry]

oh so you dont have xmp enabled?

[grim rock]

Pb is already disabled

But it’s called pbo. Same thing?

I have not enabled myself not sure how

Pbo was set to auto. I disabled.

[drowsy quarry]

the motherboards leave them at auto/enabled, its normal cuz they think you want to squeeze every little performance out of it

but leaving it enabled causes those crashes XD
cuz unreal engine HATES instability, specially if you have a powerful pc

[grim rock]

Ok so I disabled it. How about the xmp? Do I need to enable to disable?

[drowsy quarry]

do you know what is your memory speed

[grim rock]

2666?

[drowsy quarry]

cause lets say you got one 3200mhz/3600mhz

it will never reach that value unless you enable xmp

[drowsy quarry]

all the memories you buy come with a stable default value for you to mess around, for example mine is 2400mhz, but i cant enable xmp cause it doesnt support it

[drowsy quarry]

enable it, you will get more performance and better 1% low fps

[grim rock]

Ok need to figure out how

[drowsy quarry]

its at the left

assuming you have an asus motherboard like mine

[grim rock]

I do have an asus

[drowsy quarry]

ye then its at the left, a little dropdown menu (outside the advanced)

[grim rock]

Hop in call and I can a screen share?

[drowsy quarry]

just send a screenshot here, ill circle it (or dm)

[drowsy quarry]

press f7

[drowsy quarry]

<<<<<

[grim rock]

So just select profile one?

[drowsy quarry]

have two? choose whatever

[drowsy quarry]

save it and thats it

[grim rock]

It’s the only option

Ok. Just try that for now and see where it gets me or try the other stuff as well?

I appreciate your time @drowsy quarry

[drowsy quarry]

nah just the PBO i think its enough

if its not then underclock it is 👏

having powerful pc's is always like this. fighting agaisnt engines.

[grim rock]

Yeah guess I was thinking the better the pc the less problems lol

[past root]

Question, just purchased this game a couple of days ago. When I attempt to log back in to US 2 Official, it will not connect even when it is not full but I have been able to connect to other servers. I properly logged out with my rex earlier today but for some reason this server will not work now. Any help?

[drowsy quarry]

how full is it

[past root]

Its not that, I’ve refreshed, sat in queues tried joining when it isn’t full I tried for 20-30 minutes

[mild mango]

Need help for constant stuttering

[desert anchor]

queues are disabled.

[frosty garnet]

i cant join any servers ?

[desert anchor]

do you get an error message of some kind

[past root]

Yes, just not the one server I’ve been playing on, 8 hours on my first Dino a Rex lol just trying to get back to tin

[frosty garnet]

no just loading assets loop for like 1 hour

[desert anchor]

[drowsy quarry]

but theres no queue 🤔

[desert anchor]

in the pinned comments there are some things you can try out to fix it

[drowsy quarry]

see if you have any steam launch options

like +connect or any other command that you may have written there

[frosty garnet]

yes i have try all of them

[frosty garnet]

i dont

[drowsy quarry]

do you have another pc or another acc to test my theory?

[frosty garnet]

hmmm okay you see

main acc got the loading assets loop for like over a week i try any trobbleshooting i can find no lock
i buy the game om a new acc i can join server now 11 hours later i close the open back up the new acc got the same loading assets loop so now idk what to do

[drowsy quarry]

ah, the good and old ghost ban

[frosty garnet]

what is ghost ban and how i got it

[drowsy quarry]

ghost ban is something related to the EAC if i understood right, its been happening for a few years as well. I have no idea why people get it, but they simply get it

[frosty garnet]

so im just cooked

[drowsy quarry]

it fixes itself if you get a new account, but thats simply too much to ask from a player

so for now all you can do is DM the developer "punchpacket" about it, telling everything you know

[frosty garnet]

yes i only have 50 hours on main and 11 on the 2 acc

[frosty garnet]

i have but no answer

[drowsy quarry]

when?

[frosty garnet]

yesterday

[drowsy quarry]

he cant answer quickly lol, wait a bit

[frosty garnet]

oki and yes i had a mate try join a server on my acc but no could not join server

[obsidian socket]

hey is there an issue with getting logged into US2? I have a buddy that is constantly getting data connection issues

[drowsy quarry]

yep, that acc got a ghost ban :(

if you get your buddy's acc you will be able to join, but be careful not to make that acc banned as well

maybe there's something in your pc triggering it? like an app or something open

[frosty garnet]

but how did the new one get it

[drowsy quarry]

same pc?

[frosty garnet]

yes hmmmm i see

[drowsy quarry]

search around, see if you have any third app antivirus or some app that you think might be triggering it

sometimes even screen recorders can cause this, OBS is safe though

[frosty garnet]

soo i have some on my pc thats trigger the ac

[tidal scroll]

<@&505047238674874368> i died to a cheating group of allos on us 12 is there any way that you could bring my dino back I was an allo I was 85% prime my steam url is https://steamcommunity.com/id/EternalFire1589/ please dm me

[frosty garnet]

its just i play arc i play fornite and rust and i use medal

[drowsy quarry]

maybe its medal? 🤔

[frosty garnet]

the only things i use under games is medal for clips and discord oc and steelseries gg for sonar

[drowsy quarry]

well, it can be either medal or the steelseries XD

[frosty garnet]

wtf

if its a ghost ban its only the isle bc fornite rust and arc im good like no bans ?

i dont get it

[drowsy quarry]

yep, isle is sensitive

[sharp forum]

my dino is stuck and i cant unstuck or kill it off im just in a hole

[frosty garnet]

hmmmm

[primal hearth]

Me too. This game sometimes. Lord above.

[honest inlet]

keep on getting kicked from the server while playing third time ive been in and gotten kicked

[knotty basalt]

ive been having an issue all day with nutrients not filling up or always showing empty and i cant access or see mutations list on mutations tab, also have not been able to generate a spawn code when creating a new dino all problems tried across multiple us officla servers. can i have some assistance?

[primal hearth]

Oh you too? I had the same problem

[sharp forum]

think im in the same spot lol

[cursive drum]

Hello. I have a friend who has this problem with the game: "DirectX 12 is not supported on your system." Is there any way to fix it?

[weary cairn]

Check this pinned post

[elfin oyster]

bro, he doesn't give a sh*t. Is there anyone else or official support ticket system?

Everyday 2 - 3 other people ask about infinite loading assets screens and devs are scamming customers

[thin crater]

anyone got a solutionn for this?

[icy girder]

Sorry I never got a notification for this message and thank you for replying. The normal evrima branch and hordetesting branch dosent have Rex and all. How are people playing as Rex etc

[ashen oracle]

Evrima does have Rex

[sweet robin]

Soooooo just wondering….Yesterday I grew my Deino to 66% blind. No growth status (0% all day), no Y/B/A fill at all, no mutations allowed. Currently on EVIRMA US 10, life is hard. Anyone know what’s up? The deinos I grouped with, same thing.

[ashen oracle]

It’s a new bug

[icy girder]

Ohhh so just the normal branch? I’ve been playing on that and it wasn’t there as an option? On petis 400 player server eu

[desert anchor]

petits is an unofficial server and has population control. you should join their discord if you have more questions about it.

[icy girder]

Okay thank you

[calm mantle]

Hi, i got my carno bugged on EU 3 with a heart on my mouth and a can't eat it or throw it away... i logout and quit the game trying to see if is gonna de bug it... and now when i try log in back on server my dino got deleted.... and lost all progression

any idee if i can get it back ?

[ashen oracle]

They don’t do regrows

[normal sphinx]

i got the DirectX 12 error and i have it on my pc xd

[ashen oracle]

You can check pins for a possible solution

[winter python]

What GPU do you have?

[normal sphinx]

5070 ti

[winter python]

Update your drivers

[normal sphinx]

did that

[frozen epoch]

wtf is this , why error ?

[valid path]

Same for me

[rigid oasis]

same does smbdy know what happened? @drowsy quarry ?

[normal sphinx]

what can i do other then uppdating drivers it did not work xd

[valid path]

i just restarted the game 5 times 5th time it came back for me

[frozen epoch]

it worked now

[winter python]

Might need to update Windows. You used the Nvidia app to update them?

[rigid oasis]

rlly. cool

[normal sphinx]

i will take a look i using windows 10 and i uppdating the driver on the website

[rigid oasis]

YEAH ITS WORKING AGAIN!

[signal axle]

its not working?

[real crown]

im eating Y but its not giving me it im a deino and it also says i have a poor diet and 0 growth while having full food and water?? ( the server is US 6)

the server is US 6 and mb if this is the wrong channel

[rich talon]

if you are over 75% growth time is 0% since the speed is fixed... but nutrients should be normal

[real crown]

im 39%

[rich talon]

probably buged... try relogin

[real crown]

and also mutations are bugged for me

[pale bobcat]

Is anyone having the same issue as me? I can't find the single server EU5, but my friends saying that it works rn and they are playing and having no issues

[drowsy quarry]

try restarting the game

the servers have been rather awful this month

[lost pivot]

has anyone else ran into the "glitch" where a gator can just hold you in there mouth and you just rapidly bleed out as if they were just biting you over and over and over even though you are much bigger than them

[drowsy quarry]

uh... that's a new one.

[eternal oak]

Hi, am I the only one having a bug with the cannibalistic mutation? My skin doesn't change and neither does my diet :/

[upper barn]

yea i can't find it either

[lost pivot]

its happened to me two days in a row now on two different offic. servers ... just like 3 mins ago it happened and i was near FULL grown croc and the other guy was maybe 3tons and yesterday i had it happen and i was maybe a litte larger than the other croc possible around the same size but still there is nothing i can do and its killing the grind of getting a full grown croc

[marsh pecan]

same i spawned in as maia with no diets but not infertile on us6 and muts bugged too think its just that server visual bug

[reef burrow]

Stuck at loading assets screen.. Does any one know a fix? I do have good config...

[mild garnet]

Open properties and make sure you don't have anything in advanced launch options

[fair turtle]

any fix for this just installed evrima

[marsh pecan]

the anticheat isnt installed properly so download something like marvel rivals or vr chat they use the same program

thats what ive heard

[fair turtle]

will do ty

[fair turtle]

works ur a hero

[marsh pecan]

glad it worked :D

[errant cobalt]

I dont fing the anti anlilysing or the render scale on the settings

[reef burrow]

Thank you

[drowsy quarry]

can't mess with antialising unless you have a RTX GPU

[vivid flint]

im unsure if anyone else is having this problem but all servers, EU and US are having ghost server issues even if only one shows up. I logged into the same US 7 server 3 times, only one server was up. It said 3 pop, then i refreshed and it said 25, refreshed again and it had 48. make sure you're on the right server or none of your growth or progress tracks

I found this out by not being able to find my friend in game after wandering around the same cords for about 5 mins

[lyric turtle]

is it a known glitch that allo pin causes the pinned dino to not be able to run if it survives the pin?

[summer canyon]

Hi 🙂 I fell into a hole (think its a collission mesh/collider issue) where I cant get out of the hole. I tried to unstuck but cant get out of it...I dont know how to get unstuck or restart the game T_T Newbie here

[ashen oracle]

Go to your server’s chat channel and follow the pins to request an unstuck

[summer canyon]

Thank you 🙂

[ashen oracle]

You’re welcome

[bright cedar]

having trouble meeting up with my sister, we're both on eu 1, at the same location, i tried relogging, couldn't see each other, not even spawncode would work

[ashen oracle]

There’s ghost servers really bad today

[bright cedar]

if needed: her ign is pinksquishy, and mine is my current nickname for this server

[bright cedar]

Dx

ohh she was on a ghost server, same with everyone else on the server, that's weird-

that might be why spawncode wasn't working, too

[turbid sphinx]

how do we know which server is the ghost server and which isnt going to get rollbacked

[ashen oracle]

No clue and no way to tell

[granite jackal]

im so annoyed, my game crashed at 74% growth,my game crashed and now im back down to 60%!?

[ashen oracle]

It happens

[granite jackal]

this is actually so unfair bro fix your goddamn game

[ashen oracle]

It’s early access. It’s all known issues being worked on. Just have to have patience and work with it as it comes.

[granite jackal]

has the game not been in development for 10 years?

[ashen oracle]

Yes.

The Evrima branch hasn’t been out that long though

[gentle grotto]

how do i fix this?

[tall timber]

i have a problem with the game , i get stuck in the loading screen on a try to connect into a server

[drowsy quarry]

https://youtu.be/20ElNp8q7pk?si=MD4E-jOW0QiaAsA5

[drowsy quarry]

right click the isle on steam
properties
is there anything writtein in launch commands? if yes, remove it

[tribal trench]

how can it happen that i logged out of EU3 45 minutes ago and now my fully Grown Cera is gone and im a 3.4 Ton Deinosuchus?!

[dense mango]

anybody having problems with data acquisitino failed?

[drowsy quarry]

means server is full

[dense mango]

tyty

[lapis pewter]

any ingame mods avail to unstuck me and my friend? /unstuck doesnt work because we are close

[untold tiger]

hey i just got here and two days later my preferred food isnt working, is this a known bug orissue??

all dinos, all official servers

[bright cedar]

steam shop is a black screen for me, is steam down again?

[lapis pewter]

any ingame mods avail to unstuck me and my friend? /unstuck doesnt work because we are close <@&933486433342222376> - EU 10

[errant fractal]

read the channel description

[lapis pewter]

oh shoot

Happens that often it warranted a description 😭

[errant fractal]

also make sure to tag the official server admins, instead of the discord mods

[normal sphinx]

anyone got any tips about DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

i uppdated all the tings i can drivers windows

[quartz sandal]

no mutation and diets

[normal sphinx]

@drowsy quarry yoyo again i got my 5070 ti now and uppdated all the drivers still the error got any more tips?

[drowsy quarry]

how did you update it

[normal sphinx]

website

[drowsy quarry]

not nvidia app?

[normal sphinx]

the latest yes

[drowsy quarry]

im not understanding

[normal sphinx]

i installed one like 10 mins ago on the app

[drowsy quarry]

ah, alright. Force the game to use the rtx gpu

[normal sphinx]

like that?

[fast crane]

Is there a fix for the mutation list not showing up when you select the mutation icon?

[drowsy quarry]

yep, can also do it in windows if it still doesnt work

[drowsy quarry]

not that i know

[normal sphinx]

were can i do that xdd

[drowsy quarry]

system > screen > graphic elements > click the isle > GPU preference

[jade prism]

i'm gettin data acquisition fail.. ho to fix?

[drowsy quarry]

means servers are full, and also #announcements

[normal sphinx]

over here ? xd

[drowsy quarry]

idk, seems different

[normal sphinx]

u got windows 11 xd

[drowsy quarry]

yeah i do

windows 10 is dead already, no more support

[normal sphinx]

xd

well then i need to fix that xd

[drowsy quarry]

if your motherboard support windows 11, yes

[hasty swan]

Hey, I asked a while ago about an issue I was having. My pc keeps shutting off when playing the isle, doesn’t happen with any other game etc, we decided it was my power supply. I just changed my power supply to a corsair 750w gold and booted up the isle, it just shut off again :(, any ideas?

[drowsy quarry]

i do think its better to get your pc to a technician, cause there they have extra CPU's, Motherboards and GPU's to test

[normal sphinx]

its 1 year old

[drowsy quarry]

you mean you bought it last year or you mean that motherboard was CREATED last year?

[normal sphinx]

ye

[drowsy quarry]

ye what, which one is it ?

[normal sphinx]

humm let me look

[remote kiln]

MY MAIN COSS OF DEATH IS SMELING THINGS TO FAR WHEN I JUST WANT TO SMELL WANT IS CLOCE AND IT SENDS ME TO MY EATH AND SOME WHERE IM NO WHERE CLOSE TO WHY WHEN I HIT Q 1 TIME I SMELL HALF WAY ACROSS THE MAP AND END UP DEAD

[drowsy quarry]

record it

[fast crane]

How often do servers restart? The one im on defs needs it.

[ashen oracle]

Times are in pinned messages of the server chat channels

[tulip axle]

I've been having an issue with is Scanning All Frequencies since yesterday. I saw we had maintenance about an hour ago. That's done and this is just an issue on my end now right?

[normal sphinx]

@drowsy quarry got windows 11 now cant se were to put gpu thing on windows

[winter python]

What do you mean?

[normal sphinx]

its working now so it was windows 10 xdd

[drowsy quarry]

rest in peace

[normal sphinx]

https://tenor.com/view/shaq-fist-pump-when-jam-comes-on-gif-11693652

[placid dawn]

Hello, I seem to be unable to join in a few officialy servers (I've tried US1, and AS2, but US5 works) Errors are showing, "client disconnected error namespace erros.com.redpoint.eos.." AND "connection has with host has been lost"

I have been able to play in these servers in past few days, the error occurred after the server outage 11 hrs ago

[burnt zephyr]

Is official server US 7 down?

[drifting kraken]

is it showing poor diet for everyone right now?

[remote agate]

It says data acquisition failed everytime I try to join a server, even when it shows not full, what does it mean? Ive reset my game, etc

[versed badger]

Yeah, bro

I hope this mistake doesn't ruin my Prime progress

[burnt zephyr]

Is the US 7 server down or what's going on?

[pastel hull]

why server au1 became wrong?

[plain salmon]

LoginId:65e9f29d459bc3197c99e698a35130ec

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
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kernel32
ntdll

Game crashed and I got this message, do we have someone brighter here who could tell me what this means ( : I can play normally most of the time but sometimes when I start my game it crashes n says this. Also everytime I close my game I get a ''crash'' but the message says that the program doesnt know the reason for the crash

[true shadow]

When I am leaving game i get crash message too for no reason

[narrow flicker]

eu7 2rex with rapter and tri and stego wtf !!

[wispy kiln]

what happened to eu3?

[dusk charm]

what happend to my prime elder allo on eu1 ? im dead

[eternal pivot]

That error can occur due to outdated drivers, corrupted game files, overclocking, or software conflicts

[lost mango]

So uh.. anyone knows how to fix this? I've restarted my computer, steam is running and this thing just doesn't want to go away

[left socket]

so every time i try and join a server it either redirects me back to main screen or i get the shipping crash

[dusty mortar]

im stuck

[mild garnet]

So I had this issue and I'm not 100% sure if this is what fixed it but try downloading the spiro branch and attempt to join a server there then switch back to envrima

[gloomy forge]

So im playing as a pteranadon and I can no longer fly for if I try i seemingly break my back and fall from the sky. Any ideas?

[ashen oracle]

Are you having issues turning?

[gloomy forge]

no none at all I cant even take off now because on the third press of the space bar it breaks my bones and i fall back to the ground

[digital mauve]

jus thad 5 min ago 2 crashes at official eu1 was a allosauras 70% primal ready after the crashes it seems my dino is gone?

[dusty mortar]

<@&818552355796287508> im stuck on eu7, can someone help?

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[ashen oracle]

This is not an unstuck channel. Go to #evrima-eu and read the pins to see how to request help

[ashen oracle]

Try tapping to get in the air and press shift at the same time

[ashen oracle]

/unstuck

Try relogging and do it again

[tardy whale]

On the servers, when you appear you don't have a diet nor does it let you set the fines

@mossy geode

[ashen oracle]

It’s a new bug and it’s being worked on

[mossy geode]

https://discord.com/channels/401464048610312193/783214088456896513

[tardy whale]

oh sorry

[mossy geode]

All good

[tardy whale]

Sorry for asking, but approximately how long would it take?

[cyan jetty]

making the report is like less than 5mins, but them looking into it is different story

[tardy whale]

I am talking about the bug that approximately how long it would take

[cyan jetty]

i did answer that, no?

[low parcel]

<@&505047238674874368> I am a patchy on US 5 my in game name is jellyrole I am stuck in a rock and the unstuck command is not working and i am out of stam please get me unstuck

[ashen oracle]

This channel isn’t for that

[low parcel]

What channel is it

[ashen oracle]

It would be #evrima-na of course. The description of this channel states what it’s meant for

[low parcel]

Oh ok ty

[tardy whale]

@cyan jetty So how long would it take to fix it?

Not the report but the bug, how long would it take to fix it?

[cyan jetty]

Until they find out what is causing the issue and when they roll out patch for the said issue, we do not know

[tardy whale]

ohh ok thanks

[pine finch]

anyone unable to connect to any server?

[tight crater]

My game keeps stretching on launch and the cursor has afterimages what could be a possible fix?

[ashen oracle]

Check if DLSS is on and turn it off

[languid cape]

the fish are flying 50ft in the air, ive not seen a single elite fish AND ive been sniffing food that isnt there. idk how u fix this

[last egret]

can anyone help me explain why i cant veiw my replays

[drowsy quarry]

#🐞-evrima-bug-reports-🐞

[pallid otter]

US1 Server is down .. anyone else?

[ashen oracle]

Coming back up

[timid orchid]

Hello i was playing at eu7 and i had an sub-adult raptor me and my friend wanted to nest but i logged off yesterday since i had to go to work. and a few minutes ago when i tried to log in server was shut down and when it came back my omni was not accesible. game wanted me to choose a dino from the beggining again is there any way to get help about this situation? i should go to work again in 1 and a half hours so i don't want to waste time becasue it's been hard to even play this game in last 2 day because of server issues. thanks in advance.

[fast crane]

try to restart game, it might re-appear. same thing happened to me

[timid orchid]

i tried a few times but will try again

it happened with my friend yesterday also

[left socket]

why cant i join any servers

<@&818552355796287508> ive had alot of problems trying to get the game to allow me to play this version i cant join a server and if i do it crashes almost immediately how do i fix this

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[tight crater]

I can barely see settings cause it lags and freezes heavily despite me having a powerful set up

[shy cape]

Hi, I can't connect to any single server

it just says connecting, then it disappears, no message

I'm on evrima public branch, freshly installed 5 minutes ago

Now it says "data acquisition failed"

[left socket]

same

[timid orchid]

perfect support from the isle developers thank for nothing guys

[merry trail]

what is data acquisition failed ??

error on login to server

[desert anchor]

are the servers you're trying to join almost full? like 113/115?

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[drowsy quarry]

means server is full :D

[drowsy quarry]

what crash is it

[drowsy quarry]

sadly nothing the team can do :(

the servers have been very unstable and not behaving properly, personally I would avoid playing anything that you will miss later

[merry trail]

112/115

[drowsy quarry]

the devs have been doing some maintenance though

[drowsy quarry]

join the ones 110 or lower, your chance of getting in is way higher

[left socket]

so i have been having the issue where it wont let me go on any server at all

[drowsy quarry]

picture?

[left socket]

either i get redirected to the menu or get the shipping error

[drowsy quarry]

if you can trigger the crash, get me a picture

[left socket]

how do i do that?

like with my phone?

[drowsy quarry]

huh.. join a server I guess

[left socket]

the picture

[drowsy quarry]

either press print screen on your keyboard or shift + windows + s

or phone.

[left socket]

okay ill try do i sendd to you directly?

[drowsy quarry]

nah, send here

[left socket]

ok

[cloud stump]

why is my Official Network Status saying 'Offline'? - changes from Online when i go to select and join any server

[drowsy quarry]

restarting the game fixes it

[left socket]

Also question what about the US 4 server why does it keep sending me back to the menu every time I try to join it

[cloud stump]

restarting as well as uninstalling and reinstalling hasnt fixed it... 🙁

[harsh dew]

this happens everytime i logout myself recently

[cloud stump]

I had that earlier as well

[left socket]

This is the error

[drowsy quarry]

make sure nothing on your PC is blocking the isle connection

like antivirus, system, internet, firewall

[drowsy quarry]

if it only happens when you log off, it's normal

ignore it

if it happens during gameplay, then we have an issue.

[left socket]

So what about my server question

[drowsy quarry]

US servers are bad :p

never had problems with EU, but US always kick me cause they're super filled

[left socket]

The rest of the servers for me are 170+

[drowsy quarry]

forget about the ping, try first

I play everyday with 150+ ping and I do just fine

the number is a lie

it's like placebo effect, if you believe it's making your gameplay harder then it will make your gameplay harder

[valid vector]

why did US 2 kick me and not let me back in?

[drowsy quarry]

well, again

[valid vector]

all my dinos are gone from servers as well

[drowsy quarry]

been happening a lot, idk what's the trigger

none of mine went gone, but I'm on EU servers only so...

[left socket]

Cant join them either

[valid vector]

ya cant join any server rn

[left socket]

This is also a crash I get

[drowsy quarry]

what is your CPU and GPU name

[left socket]

CPU is NVDIA GeForce RTX 4060

I meant GPU

And CPU is Intel Core i7-7700 3.60GHz

[drowsy quarry]

when was the last time you updated the GPU drivers

[left socket]

I don't honestly know how to I've only had this since December

Girlfriend got it for me so still relatively new to everything

[drowsy quarry]

do you have Nvidia app

[left socket]

No I don't

[drowsy quarry]

download it

[left socket]

On the computer or phone?

This 1?

[drowsy quarry]

no

[drowsy quarry]

it's an app called Nvidia app, I'll get you a link to download it on your PC

[drowsy quarry]

yeah that one. click drivers and update it

always game ready ones

[desert anchor]

if you can't join a server, and then your dinosaur 'disappears' from the server list, that doesnt mean its gone. you won't know if its actually gone until you're able to log in.

[left socket]

Okay now what?

[drowsy quarry]

already updated everything?

[left socket]

Just download it

I get about 7-800 mps on here

[cyan jetty]

in nvidia you also need to install it after downloading it

its just yet another button where the download was

[drowsy quarry]

download and install btw

your monitor will flash and be black for some seconds

[left socket]

Oh 😮 yes thank you both for helping 😊

[left socket]

After that finishes will I be able to play then?

[drowsy quarry]

we will see

[drowsy quarry]

that crash can be a variety of things like old drivers, undervolting being too strong, overclocking, etc

[left socket]

This look right?

[drowsy quarry]

ye

restart your PC to fully apply the changes and check the game

[left socket]

Okie dokie 👍

[vivid flint]

is herbie food broken?? i spawned in, no diets, no food, none in 2 pz zones.. i swear.. not again

[drowsy quarry]

was working fine for me yesterday

[vivid flint]

same here but today nothing

all my diet was stripped and im at poor diet too

[drowsy quarry]

ah it's a server bug, what server are you in

[vivid flint]

us 6

[drowsy quarry]

had to be US

🙏

[vivid flint]

BRUH not again

every damn time 😭 let me playyyyy

[drowsy quarry]

play on EU, the ping is good

[left socket]

So I finally loaded In I think

I was able to get in on US 6

[cyan jetty]

uh oh

[shy sorrel]

aren’t 4, 6, and 10 (at least) screwed rn?

[woeful rock]

Is anyone else encountering an issue where the player count from the server list for unofficials shows 10+ empty slots but the count in the server is actually full?

[cyan jetty]

yes, it's a known issue

[woeful rock]

Ah gotcha, ty

[maiden jacinth]

i cant join any server

[drowsy quarry]

why

[real crown]

yo i did the fix for data acquisition and all it did was make it worse and it takes forever at the connecting all for it to say data acquisition failed

[maiden jacinth]

you tell me

[drowsy quarry]

there's no fix for data acquisition failed though

[drowsy quarry]

no, you tell me

I need way more info than that

[cyan jetty]

i am assuming you simply closed the game?

[maiden jacinth]

says connecting and then does nothing

[real crown]

in the pinned messages

[drowsy quarry]

so infinite connection?

[maiden jacinth]

i guess

[left socket]

No tried to join a server

[drowsy quarry]

that error simply means the server is full

try another one with less than 110 ppl

[drowsy quarry]

** Infinite loading **

• Right click The Isle on steam
• Properties
• at the launch options see if there's anything written
• remove it completely

[maiden jacinth]

nothing there

[drowsy quarry]

how long does it stay on infinite connection? doss the little globe move?