#🔧-evrima-troubleshooting-🔧
1 messages · Page 267 of 1
try to look for it in the list. dont search for it. that worked for me. my buddy said that didnt work but he kept trying and it worked out
I'm totally unable to join any servers whatsoever, unofficial and official, it keeps giving me data acquisition failed or client disconnected :P..
ive been trying so many different servers for like 10 minutes now rip
im stuck i need helpo T-T
Try using /unstuck
any fixes yet for data acquisition failed? its only for US servers and they were working perfectly fine a few days ago for me, i tried reinstalling the game and deleting the config file
im stuck 15 minute i need help
Yes...
When this happened to me, I was told to keep trying until it eventually lets me in.
It eventually worked, but it took a while. Also this isnt usually a u problem from what I know. It is a server issue and people know how bad official servers can be.
/unstuck in chat
Im stuck in a hole, used unstuck and it keeps looping me into the hole for no reason
any idea what causes this visual bug? tw: flashing lights
Hope the devs will solve this soon
Are your graphics card drivers up to date?
yup
Verify the game in steam, and also try deleting the Steam download cache and the GPU shader cache (google how for your GPU)
I can't kick as tenno, its apparently just right click, but all that does is tail slam. I can only kick whilst sprinting, I haven't touched any keybinds so im confused
settings > gameplay tab > turn ON manual ALT
I have this problem almost 4 years but i still dont know how to fix it i have try evrything
It happened on the Hunger pain update
- Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz (2.11 GHz)
What GPU do you have?
Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz (2.11 GHz)
Is that GPU? Im not sure
That's a CPU
Intel(R) UHD Graphics
Unfortunately integrated GPUs cannot run evrima
How come I’m able to open Fortnite with Easy Anti-Cheat but not with The Isle? I’ve tried to verify the files and everything. It keeps showing “Error Validating Easy Anti-Cheat code signing certificate.”
So there nothing i can do?
You would have to upgrade your pc
can u recommend?
At least a 30 series or AMD equivalent. You would also need to upgrade your CPU and likely most other components in your pc
Im on laptop
update windows
can't really upgrade a laptop unless it was made with that in mind (some newer gaming laptops are completely DIY)
You either have to buy a gaming laptop or a new Pc
Update your drivers
did that still nathing
Might need to update windows, also make sure your pc is actually using your GPU
oke i will look brb
ye i alrady got the newes windows uppdate and its using my gpu :c
download the GPU drivers from Nvidia website
oki will try that
are you sure your game is using the right GPU?
you can force it in windows or Nvidia app
i will take a look
humm what dos it say if i use the wrong GPU? xd
ye nah not working
i just want to play the game why dos this need to happen :c
Direct x12
well you can see it in task manager tbh
or simply force it anyways
How do I fix direct thingy
whats your gpu name
how do I check that again
task manager > performance
what keys are task manager
Ctrl Shift Esc
okay
FORCE IT?
amd raedon (tm) r4 graphics
thats the only one?
only one ? There’s more
then tell me
no I mean like there’s more as a question
it could have more, if you bought a pc/laptop that supports it
and that’s the only one I saw
then nevermind, can't play evrima with that, doesn't support what the game requires
buying
do i need to have 2 GPUS now xddd
in nvidia app works like this
no, you need a dedicated gpu, which is way better than the integrated ones
looks like that fro my on the nvidia app
and in windows like this
got windows 10
dont want to upgrade?
nah
your problem might be windows 10, since it lost all sorts of support
but if you want to keep trying, download DDU and do a clean reinstall of your gpu drivers
is this bad
will try that
theres no such thing as a bad gpu, it all depends what you want to use it for
well is one of the reasons it’s not working because of the gpu
its the only reason actually
yeah
then ye its very very bad
doesnt even work good for 1080p screens, its a 12 years old gpu
happens, the isle updated its engine
sad really
my game is crashing over and over again how do i fix this?
what are your pc components
Have you verified game files? And can you send a screenshot of the crash code thingy?
what is the easy anti cheat?
and how do i install it?
@winter python ok ik the steps are pinned but i need a walk through
Which part are you having trouble with?
ALL of it looks confusing 😭
- Right Click The Isle [Evrima] in steam while the game is closed
- Properties
- Local Files
- Browse
- Double click UnisntallAntiCheat.bat
- Double click InstallAntiCheat.bat Most likely nothing will happen.
- Launch the game
.
I can't listen to audio right now
ok lets hope it works
help again-
you dont have to listen to audio of the vid for this one
What GPU do you have? You can check in task manager
wheres that?
Click on the performance icon. Second one down from the one you have selected.
Click the second box down on the leftmost column
Click on GPU 0 at the bottom.
Intel UHD graphics
Unfortunately, you do not have a dedicated GPU and can't run evrima
wut other ver could i play?
You can however run the Legacy branch, which is the default branch currently.
That laptop is not suited for gaming but you can probably play legacy
ohh oki how do i access legacy?
Select Default Public
now to wait
I know it’s not really a bug but I don’t know where else to ask. Is there a way I could get a Dino back if I lost it because of a crash? I was on a rock and my game crashed while other Dino’s were near and I can’t get back in the server.
No, sorry
that’s unfortunate
I got my intel arc B580 today! It runs evrima at ~80 fps at 1080p, but unfortunately the game seems to hate 1440p? My game runs at like 30 frames when I try 1440p. High settings with a 5600 ryzen cpu.
at 1440 the gpu needs to work more so it makes sense
I guess it does. From a 80 fps to 30 fps just seems to be a bit much lol
did you monitor the gpu? usage, vram, etc
usage did reach 90% at 1440p, so I guess it really is just that intensive. VRAM wasn't even half of the GPU's (12GB) at around 6gb consumption
ye seems usual
you take the stress out of the cpu and put in the gpu
make sure you have resizable bar activated
I do. thank you!
my game keeps crashing and im not sure how to fix it
@vale mist Check the pinned messages in #evrima-na to see how to report hackers, locations must be shared with us privately
why so many hackers in eu servers?, in eu 1 trike subadult was kill me with one hit and i was playing rex subadult 68% of growth <@&505047238674874368>
Yesterday bought the isle yesterday I have 17-12700k 4060 my fps 120 fps wen I'm near player I'm on 4 fps any know why
ID LIKE AN EXPLANATION
why on HELL my full grown dinosaur dissapeared?
i was adult, i connect to keep working on my progress the server said that my dinosaur was on 100% and then im in the spawn section
theres no fish when will this feature be back
Settings > Gameplay Tab > Turn OFF all Foliage Physics
read the channel description
go to #evrima-au and read the pinned messages for how to request an unstuck
guys how to play on Hordetesting ? doesnt work
i tried to join official and unofficial, just kickin me
Hordetesting isn't active right now
uhh alr ty for info
Hello, Ive just bought the game and tried to play on Evrima for the first time after my friends told me to do so, but I keep getting an error message: "Please ensure steam is running and try restarting your computer" and if i try to connect to a server it just show connect on the screen and nothing happens after ive been "connecting" for at least 20 minutes, Ive tried the notepad appid fix doesnt work, restarted pc, installed normal version and than evirma again nothing worked...
try verifying game files
not it
@drowsy quarry do u know how to solve this error? Its good till yesterday but i aint getting this from today and im unable to play 😭😭
may be the server you're trying to enter
try a clean reinstall
Clean reinstall
- windows + r
- %localappdata%
- find the isle and delete it
then
go to steam and uninstall the isle then install it again
or try to reinstall steam, worth a shot
list them for me
(0x2200) ANTICHEAT
- Verify Game Files (Most Common Fix)
Corrupted files after updates frequently cause the 0x2200 error.
Open Steam
Go to Library
Right-click The Isle
Click Properties → Installed Files
Select Verify integrity of game files
Steam will redownload any missing or broken files.
- Restart Steam & Your PC
Simple but surprisingly effective.
Completely exit Steam
Restart your PC
Launch Steam again and start the game
This resets connection sessions.
- Switch Branch (If Using Evrima)
If you’re on the Evrima branch, try switching branches.
Right-click The Isle in Steam
Properties → Betas
Switch between:
Evrima
None (Legacy)
Then let Steam update.
- Check Server Status
Sometimes the issue is not on your side.
If official servers are down or updating, the 0x2200 error can appear. Waiting for servers to come back online is the only fix in that case.
- Reset Your Network
Network problems can trigger this error.
Try:
Restart your router
Disable VPN
Flush DNS (Windows):
ipconfig /flushdns
Run that in Command Prompt as administrator.
- Delete Config Files
Corrupted config files can also cause login errors.
Press Windows + R
Paste:
%localappdata%\TheIsle
Delete the Saved folder
Restart the game
The game will recreate fresh settings.
none would work my friend even helped me and nothing load in pick server and then back to main menu
do you use a VPN or any antivirus
might be a temporary error
for mine, it has been going on for a while
mmmm
why didnt this give me prime
What dino you were?
maia, had perfect diets, went sanc had no fights with other dinos, no infertile
Did you crashed atleast once or did server restarted while you were travelling?
No i dont think so
its frustarting spending hours playing trying to get prime and getting frail, i wish they made it more clear how to get
It happened to my teno once
i have almost the same path right now on my diablo. One more minute
Stupid question but: did you checked for plants when you were in patrol zones?
Maybe you missed them a tiny bit
My dinosaur dissapeared it didnt die, what happened?
isnt the healthbar indicator thing in the tab menu supposed to change from green to dark green to yellow to red when taking damage? its just permanently green for me
it was changing before the elder system update
Now its always green
Hello! I'm replying to my own comment in case anyone is in the same situation as I was. I disabled Steam Game Recording and my game runs incredibly well now! From 40 fps at 1440p to 90 fps! Same setup, arc b580 and ryzen 5600g
Probably bugged zones. Don't bother with PZs. Sanc as juvi, perfect diet, 2 MZ (that aren't bugged) and you'll get prime if you get no negative marks. It's been frustrating for everyone but bugged zones seems the most likely cause.
Anyone know how to fix this? It keeps crashing on startup.
just update bios
thought it was a 5600 😭 not a g one
Can someone help me I'm playing Rex and I got stuck in a crevice near the pit and I can't get out Oh and it makes you constantly fall by the way
Nope! I might've forgotten to add the "g" lol, my b
type /unstuck in chat
luckily not a pcie 3.0 vs the pcie 4.0 of the gpu then
Thank you so so so much YEEEEEEEESSSSSSSSSS it worked thank you so so so much
you're welcome alucotionist. And Kouga, it is PCIE 3.0 LOL, but apparently that doesn't affect frames much.
i know its pcie 3.0, since the only good 5600 is the original one. Which is why i didnt even mentioned before
but at most you lose like 1 to 5 fps, its a big whatever. Intel gpus are more sensitive though, they work better with compatible systems
the arc GPU has been a headache tbh, but when it works it does wonderfully. But you really need to optimize settings properly. It dislikes a few very specific graphical options (like ambient occlusion) or software like steam recordings and get like half the fps if those things are on
and yet i still recommend it lol, amazing cost-benefit
eh, I'd recommend it too, but for tech savy people that don't mind messing with settings
is there any way to fix the data acquisition issue? or can you just not play if its doing that
Is this garb game down again?
Check pins for restart times in #evrima-na
Thanks bro
what is the problem with corpses and organ grabbing?
I have never been able to successfully grab a plant
I think I'm actually crashing the server when I try to grab the plant
hello?
Just redownloaded the game and when i tried searching for servers i got 200 chinese servers all with 199/200 players, so I searched for official and nothing comes up. help.
you need to enter the game's properties in your library, look for the beta branch "evrima". legacy is a deprecated game version that basically only the chinese play.
Anyone know a fix for this? Ive tried with chatgpt for like 30 minutes and hasnt disappeared
totally forgot about that, thanks.
is spawncode bugged or i couldnt make it work?
Could somebody be so kind to give any advice for how to eliminate audio stuttering due to CPU bottleneck?
Everything else runs fine visually but it's the audio that still suffers, I'm well aware a better CPU will fix it, but while I await getting a new one
Is there any settings adjustments to my computer or the game itself that can reduce it? Outside changing graphics settings?
Easiest first step is to hard cap the FPS to 30 or 60fps depending on what your system easily obtains, set the cap below that.. also updating Audio Drivers and even the Bios can help
Thankyou, I'll be sure to do this, I didn't try an FPS cap, and doing the driver's too!
nice, goodluck
how to fix server status error?
whats a policy about when your dino stuck on rock glitch and keep jumping, cant unstuck cause there 2 on stuck
now when can, it moved me next spot where that another guy are stucked
did anyone face the bug where ur game crashes and when u try to join ur dino disappears
Gotta go to your servers chat and read the pins
i just asked is there some policy. tired off already that discords complex
is not same with begging for unstuck right?
but thanks anyway. it bit hard remember how it goes in officials vs remember all 10 unoffcial rules where playing
see if you have VPN or any third party antivirus blocking your connection
also make sure your own internet is not blocking it either
Hi, I need help with a problem. Every time I try to start Evirma Island, I get a crash error.
What does the message says?
I don't know much English, if you want I can send a screenshot of the message
Yes, just send a screenshot
Do you know how to open task manager?
CTRL+SHIFT+ESC
We need to check your GPUs
I need a second page from the left
Like this
You can do screenshot of task manager
I need this page
i would make sure your game isnt trying to run off of your integrated graphics.
My game is working perfectly. Im just helping with examples
Please help me, I've always wanted to play the island
It shows that you have integrated graphic card. Evrima doesnt work with it at all
But before installing it, they told me yes.
🤔 who
So to solve the problem I would have to buy a graphics card?
Steam page btw
your PC works to play the default and abandoned version of the game, which is legacy (called none)
but can't run Evrima at all
oh, sorry!
I understand, so to run Eviva I would need to buy a graphics card?
No problem
*a compatible graphics card
Which ones are compatible?
any that can run dx 12(12_1)
but can't expect good fps from them. I'll list some I personally recommend
rx 7600/9060xt
rtx 3050/3060/4060/5050/5060
arc b570/b580
I understand, thank you for your help.
no problem
i get this when trying to join any server, does anyone know how to fix this?
i have had -fluid deficient for my little rexes whole life when i have filled my water multiple times
that means you drank salt water at some point. you need to continue to drink saltwater until it disappears, or it will go away when you entomb.
actually salt water
i have to keep drinking the thing that gave me this, wont i die of thirst?
you need to run back and forth between salt and fresh water. and lick salt when you puke. its also the method of getting the saltwater drinking mutation. (reticulate kidneys)
what if i just leave it?
your water will drain slighty faster for the rest of this dino life
no ok
faster, sorry.
meh i can just keep drinking
this keeps showing up im confused
when i try to join in unofficial server i wait like 5 minutes (photo1), after loading i crashing to main menu with error (photo 2)
but with servers with low online i dont have that error
update bios
Hello, we have a quick question about the Deinosuchus rules.
We are usually a group of 3 to 5 players but we always split into groups that stay within the pack limit when hunting. Sometimes several adult Deinos end up living in the same lake or river and peacefully coexist while watching over babies growing in the area.
We do not hunt together beyond the pack limit and we do not attack as a large group.
Is it allowed on this server for multiple Deinosuchus groups to live in the same body of water peacefully as long as they do not hunt or fight together beyond the pack limit
We are asking because on a previous server admins killed everyone without warning for something similar and we want to make sure we are following your rules correctly before spending several hours growing our dinos. ?
u guys got room for hachlings
On official server there is no rules about mixpacking/overpacking so you can do that but be careful cause here is harder to grow a deino (kinda)
You'll have to ask in the discord for whichever unofficial you're playing on
@drowsy quarry what do u think about the rx9070 XT?
cool, but i dont like how amd is dealing with its customers
welll what do u think abour prefomens
very good
i dont rlly want to go for nvidia they are better but the priceee
imo its worth it, given they gave dlss 4.5 even for rtx 20
while amd privated their latest fsr only for the 90 series...
hum maybe save upp to a 5070 or 5080?
i have a 5070, its good
I unistalled all vpns and checked firewall private and public are checked so at this point i tried everything
can anyone show me how does the spawncode work? i couldnt make it to with my friend yersterday
This video has EVERYTHING you need to have a smooth first gameplay! Check the pinned message for the links!
👀 Welcome! Boas-Vindas! 👀
My Guides Playlist: https://youtube.com/playlist?list=PLdvqZdnB0LRXw2S_uSlgjno_i8bE1LbIn
✨ Donations / Doações ✨
Become an EGG: https://www.youtube.com/channel/UCfDA4JuElm5SPE--LL-mjsw/join
LivePIX:...
So, for some reason my pc seems to ¨crash¨ every time i begin playing theisle, within 1 to 4 minutes in the server the game freezes shortly before my pc turns off and turns on again, kind of like a restart of some kind. This hasnt happened with any other games i play and it had NEVER happened to me with theisle until today (and ive been playing theisle of a couple years)
Im not sure if anyone has ever experienced something similar or knows how to possibly fix it? 
Lost my 16 entomb rex cause of a damn game crash, fix the crashes its been over a month now since yall patched or updated the game and i can grow crap cause i will lose all my hard hours growing, so fix it. cause cant grow crap knowing that im just gonna crash cause your games "unstable"
i log off to go poo. come back, servers offline... superrrr
Is there anything I can do to fix this?
I try to join servers and it just keeps loading forever and never actually connects. I’ve tried pretty much everything but nothing works. I’m running an RTX 4060 and a Ryzen 7 5800X
so my game keeps showing this and wont let me join any of the unofficial servers and will only let me join the official ones i don't know how to fix it I've tryed wiping the data redownloading it, it just wont work please someone help me i cant play the game
those servers seem dead
remove any command line from steam launch options
none others will show up 😭
not even if you filter by player?
nope
what version of the game are u
i got my allo stuck is there a way to get help or unstuck? before idie?
/unstuck
omg ily ty
the EVRIMA public branch it says February 5 2026
maybe try verifying game files or a clean reinstall of the game
ill try again and get back to you then
rip now im in some cave i cant get out Xd any advice if unstuck isnt helping
by clean reinstall i mean deleting the isle from %localappdata%
oh i already did that lol
try again, just leave the server and come back
someone else recommended that to me and it didn't work ill still do it again if you think i should though
So I need some help don’t know if this is technically troubleshooting or not but anyways I don’t know what I’m doing to not get prime? I was getting prime not a problem about a week now tho I can not get it I’m getting sanc perfect diet not infertile getting like 8 pz and 3-4 migrations am I missing something?
rip yea im stuck ina cave thing to small for me to exit, re logging didnt work, unstucks not helping, i just got the allot to 40% and its about to start starving is there an admin help channel or am i screwed XD
ye u can call an admin for help, read pinned message at #evrima-eu or whatever server youre stuck in
make sure youre actually hitting the zones, some of them changed shapes. Its safer if you follow the compass
idk why your game is filtering the servers, but its the weekend so I don't really expect anything to work now.
My migration doesn’t change how do I get that to change in the compass? And I’ve been running the patchy the last couple days don’t those colorful trees mean pz?
migrations change every 2h
and theres no colorful trees, patrol zones are the "eye" symbol
yeah i already did that and it’s still not working
anyone know when the dillos clones will be fixed? tested again and they are still not doing dmg, you get the hazy fog clouding and they summon but all they do is run up to you and disappear
@drowsy quarry can you please help me I have been trying to fix this for 2 days now I have validated I have installed anti cheat restarted steam but nothing
idk what error you talking about
what server are you trying to join
I have tried petit Eu,na, Norden survival but I can't join
try officials
Ok
Still doesn't work
did u got a gpu
No still mx150
Thing is i was able to play like on Thursday but now it ain't playing idk why
likely cuz its weekend, the isle always fall at weekends
Even Fridays?
that is a weekend
But it also happens during the week
mostly 🤷
So what can I do now😭
maybe clean reinstall
Reinstall the game?
ye, deleting isle from %localappdata%
But I would have to download it again and that's gonna take forever since I have a slow internet
then better not
Ok
It workwd
I restarted and joined a low population server
good
Sent a comment on yt was asking a question about gpu
hey i was wondering if anyone can help me with my problem my PC keeps crashing the isle and im not exactly sure on why
this is what happens after a bit i load into the server then crash after a bit
it starts out a excilent performance then goes to marginal
Hello, when i join a server this error appears, close my gpu driver and reset it.
Having AMD Ryzen 7 7800X3D & Radeon RX 7900 XTX 24gb.
Also have 64gb ram.
Game workert decent 2 monts ago, then started randomly driver crashing after allo update.
Now i can barely play 2 mins till error appears
see if you have amd boost enabled
How would you do that?
usually it's in the bios
Ok
it's called core performance boost
might want to search the name on YouTube to see how to disable it in your motherboard
as each motherboard has a different layout
Ok thank you I’ll look it up I have a republic gamer one
It’s been annoying me as well where the game will kick me after 5 minutes 2 times then be fine for hours until I swap servers or serve reset or I reset my creature
All off, reinstaled newest drivers, reinstaled the game and tried dx11 but nothing work, hope they can add a patch for this
Thx for helping
underclock your GPU
example EU7, and this screen appears. I can't get to the dinosaur selection screen; I get stuck here. Could you tell me the solution? If there's a video, I'd appreciate it if you could share the link. My computer specifications are: NVIDIA GeForce RTX 4060
Intel i5 13400f
** Infinite loading **
- Right click The Isle on steam
- Properties
- at the launch options see if there's anything written
- remove it completely
HELP PLEASE
Thanks, I read one of your old comments and figured it out.
Any fix with Data Acquisition failed and server dissapearing from list ;(?
i find it for few minutes then it dissapears/reappears every few minutes
so im stuck, is this where i need to go?
Hello everyone
I have a problem. Whenever I enter forests/forested areas, my FPS just dies, it goes 2 fps..
I have a 4060 ti and a i5 13400f with 48gb of ram
hello how can i found my control settings for bind my moves
Try this first type in chat /unstuck - if that doesn't work ask an Admin in the relevant server Discord
Settings > Gameplay Tab > Turn OFF all foliage physics
I have a problem when i go in the eggs menu it just says connecting to servers to retrive assets and it doesnt go away, i delted the config folder and it still isnt fixed
Guys I cant get my ptera to fly
tap spacebar 3 times in a row
there just may not be eggs on that server at the moment
I went into a ton of servers though and people on the na group thing said there were eggs
you'll have to go into that specific server then. and if they provided a code, you will have to enter a code rather than just selecting them. usually 4 letters
any recommendations to get unstuck? a member in my group has tried using the /unstuck but isn't able to get out of the rocks he's stuck between
you cant use /unstuck when another player is around. you need to be far away from them for it to work
like far enough that the nameplate isn't visable?
I went to na 3 like people said to and still no eggs na 4 was the same to
to clarify, he received the error that another player was too close, so I backed away, he had tried it again, didn't receive the error, but also remained in the same spot. attempted again, but then received a cool down message.
i would, yes!
if the eggs are private you wont see them,. you would have to enter a code. and then the parent players would have to accept your invite.
ah, they can request an unstuck in the regional chats, but that is dependant on whether or not a server admin is available.
anybody know how to fix the isle getting sub system error and when trying to connect to server but it just says connecting but doesnt load you into the server
@ me please
Does anyone know how to fix this?
running the game with a compatible GPU will fix it
Does that mean my little laptop can no longer run the game?
yup, cause it doesn't have a compatible GPU
or it has one but the game is not running with it
why does my alpha diet not increasing even though im eating the stuff that is marked as alpha
Hi, does anyone know why the RMB attack isn't working on my Carno?
Do you have this option turned on in SETTINGS -> Gameplay?
yes
You have to run. Hold RMB and then click LMB to attack
thx
any link for the new map
Anyone know how to fix this "Official Network Status: Error" issue that I'm having? I've tried the winsock fix and clearing my cashe, uninstalling etc.
Is the queue working? I can't see my place in the queue, and I've been in it for a while now. I'm wondering if it's not working like it used to. /returning to game/
Not sure if it's happening to anyone else but anytime I try to log into a server I get "data acquisition failed" this is happening with every server I try ://
guys whyy tf i try updating hordetest, it installs inmediatly bu tit isnt horde its normal evrime
Hordetesting isn't active right now
goddammit
i get that, i grew a deinno to 70% durinng the week to play this weekend and so far, the servers dont work and i dont even see my deino on there.
Yeah it's happened to me too I lost a few of my dinos I safe saved lol
pretty depressing to spend so much time and lose it to whatever this is
Damn bro, 40 minutes trying to get into the game and always the same message "data acquisition failed" wtf bro!
we deserve baryonyx next week for this
sincerelly
i dont like bary because he cant go underwater
like what type of spinosaurid cant go underwater is the sile trolling or what
It's planned to dive, and this channel is for troubleshooting
servers down?
apologies from my part as well
is there a way to get unstuck in this game 😭 im on official eu server 8,
been stuck for like 40 mins now
Try using /unstuck
still stuck ;S it didt help
Check the pinned messages in #evrima-eu to see how to request assistance
I keep getting the data acquisition failure error and I've tried the recent pinned message on it
nevermind it randomly fixed itself after restarting the game 10xs
I've encountered an adult T-Rex twice in the game, and both times my ping spikes to 200+ and FPS drops to 1 whenever it's nearby. Once it moves away, everything returns to normal: 30+ ping and 100+ FPS. What's the issue?
Man I srly don't know what's happening I had an omni half grown and I can't either see it on the menu or load into the server this is getting a little ridiculous
I've had issues with Patrol Zones on Stego and Dibble, has anyone else had issues with that?
Hey so I'm getting a launch error with the isle. It says easy anti cheat is not installed
is there a way to fix this?
click no and not yes
my Rex is gone on server us 10 went to log back in it was there clicked on it said server is full now it doenst show I have anything for that server.
Hi, made every step in the Pinned messages but I still get this on startup:
LoginId:5b08422d47da8b7311d0f994a9973858
EpicAccountId:dc791f03810e4467832d1a20f08dc9e4
Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
kernel32
ntdll
What GPU do you have?
Problem is CPU and GPU are One thing its AMD Ryzen 7 5700 U
Unfortunately, evrima requires a dedicated graphics card
oki thx for the help anyways
is it possible i can get one of the server admins to unstuck me in any way possible.?
Try using /unstuck
it didn't work.
Check the pinned messages in the official server channels to see how to request assistance
alrighty, how it works !
Same error after playing 3 mins.
When i join a server this error appears, close my gpu driver and reset it.
Having AMD Ryzen 7 7800X3D & Radeon RX 7900 XTX 24gb.
Also have 64gb ram.
Game workert decent 2 monts ago, then started randomly driver crashing after allo update.
Now i can barely play 2 mins till error appears.
Already tried:
Update driver to newest version
Using dx11
Capping FPS to 60
Reinstaling the game
every time i try to join a server it says data acquition failed how do i fix this i restarted my pc one and it worked but it hasnt worked since even if i restart it again
i was about to ask , may be an issue atm'
Its happening for me as well, I just wanted to do dino things after a long day at work sigh
oh wait
its been working for me up until now so may just need to wait ?
i tried a Eu server with 31 people and it worked thats weird
underclock the gpu or try to disable the precision boost of the amd processor
When I play pt I keep running into invisible hitboxes mid air that knock me off balance
GPU is working good in all game i've playing so far, was working good in the isle but since ago. Making underbold to patch this doesn't make sense to me, isn't GPU problem, its game problem and i'm not feeling very confortable touching my gpu.
RPB is auto (didn't touch either) and CPU isn't the problem here.
Thx for trying to help but anyway can't even play, must have to wait few monts maybe they can catchup all errors an make the game work for everyone again
What is this
What GPU do you have?
hello, some admin help me please? im stuck in texture on svr eu1
Go to #evrima-eu and follow the pins to request an unstuck
Try using /unstuck
thanks man.
Im trying to check
thankfully underclocking is completely different than overclocking, which kills the gpu
underclocking does nothing but good things, like less heat, +stability and such
Task Manager is the easiest way, under the Performance tab
this it?
That's a CPU, what's your GPU?
My fault
Is that the only one listed?
it seems that way
Unfortunately, that's an integrated GPU and cannot run evrima
I have played on evrima with this same device what happened man, I was playing just fine on friday
can this be a problem?
I'm not sure, sorry
how to fix "Data Acquisition failure" when trying to connect to server?
<@&505047238674874368> fix ur game it keeps saying data acquisition failure like serously fix it
deadass
fr
ive had it since 2017 how has it gotten worse over time
so there is no fix? lol
the official server admins are volunteers. they don't work on the game.
if you're having connection issues, try some of the troubleshooting in the pinned messages.
it keeps saying acquisition data failed
isle keeps perpetually scanning for servers, followed all the suggestions in the pin but issue remains
<@&505047238674874368> My avatar is stuck any way to assist?
apologies just seen the message
anyone know how to get unstuck?
Try using /unstuck
tyty
Try this > Settings > Gameplay Tab > Turn OFF all foliage physics
So I turned it off and it makes it so it takes a lot longer to crash but I do still crash eventually
what's your GPU name
RX 7900 XT Ultra
another high end 
this game seems to hate you guys
it's always the most powerful pieces that end up with unsolvable problems. Just wow.
anyways, underclock your GPU
How can I under clock it?
can use MSI afterburner for it
has a core clock there, u can just -50/-100/-200
double it everytime you crash
Ok
Thx I didn’t really understand why it was doing this cause I got a good GPU lol
strong things are unstable
and unreal engine absolutely hates instability
wonderful combo
I’m guessing it’s nothing that can be fixed in the future btw?
dunno
Good afternoon, I need help with a problem: the server search only finds official servers, but not unofficial ones.
What does the crash say?
Hold up let me pull it up
What GPU do you have?
Radeon
Could you be more specific? Can you find the full name?
Is that the only one you can find?
I’m Kina dumb but what does gpu mean again
Graphical processing unit, or graphics card. You can find it listed in Task Manager under the Performance tab
Press Ctrl Shift Esc at the same time, or right click the taskbar
Unfortunately, that's an integrated GPU and cannot run evrima
Dang so I spent 20 bucks for nothing
You can always get a refund
Or is their a way to change to Nividia
You don't need to change to Nvidia, you just have to have a graphics card
How mutch is that
Depends on what you get. Generally a couple hundred USD at least
I’m on a gaming laptop
Not if it doesn't have a GPU tbh
What does it have? Did you see a second GPU listed in Task Manager other than the AMD Radeon?
I have another called CPU
That's a separate thing
Oh
CPU stands for Central Processing Unit, it does different things than a GPU
Nah I only have one gpu
Then unfortunately your only options are to refund or upgrade, or play legacy
They can't, the engine they use requires a GPU
Yea, a decent amount
It doesn’t let me kill other dinosaurs
What do you mean?
When I attack it doesn’t kill them it just does the animation
Then the hits probably aren't landing, or you're just dealing almost no damage
We are face tanking each other
Legacy's like that
I would need to know what parts it has
Ima take it apart
If you can turn it on you could also just check Task Manager
Possibly yea
Ok
Does anyone have any idea why my ping and fps might be tanking? I have every setting down as low as humanly possible and on servers for my region
tanking to?
Fps goes to 1 and ping to 550
ah, easy to fix
Pls share
settings > gameplay > disable foliage physics (both)
Okay awesome, I'll try it tomorrow
hellop, i could never join a server at all, its just stuck at loading assets, is there a fix for this ? every thing i searched up just says antivirus issue but i dont have any installed, please help
guys where is the shop to P2W and buy skins?
guys im stuck and i cannot unstuck myself what do i do
Check this > right click the isle in steam > properties > general > delete anything in launch options
Not in this discord
in game tho
Are you thinking of the roblox game?
isn't that steal a brainrot?
there is nothing in the launch options T_T, ill just refund the game its not worth the time and effort just to launch it lmao
Does anyone know what happened to US 8 btw I have a grown Rex on there
It just disappeared
likely the server ate it
been happening a lot with apexes ngl
What do you mean please explain
the server decides to delete it, cause I doubt you left the server without sleeping tbh
That's not what I'm saying the server is just gone I can't even join it like I can't even log into it I can't even see it
ah you mean the server is gone? that's normal then
been happening for the past 4 weeks
Will it come back?
idk, devs said nothing
thank you for helping me
np
for some reason anytime i tried to join any offical server it just loads on forever
** Infinite loading **
- Right click The Isle on steam
- Properties
- at the launch options see if there's anything written
- remove it completely
is there a trex in the game?
Yup
what is the full name
Tyrannosaurus rex
anytime i tried to join a offical server it just loads on forever
there nothing in my launch options too
im on a rtx 5070, what in the world could be killing my fps
i dont see it
What server are you on? Unofficials can choose to disable it
thats why. iam on unofficials
could someone help me the isle isint loading up and it shows up as stopping
anytime i tried to join a offical server it just loads on forever, there nothing in my launch options too
slow CPU, low power supply, thermal throttling, different PCIe generations, bad settings in-game, power saving mode, foliage physics, GPU drivers, config folder
many many things.
It was foliage physics lol
cool B)
make sure the isle is not blocked by your antivirus/system
and see if your internet is blocking it's connection as well
what do you mean? show a picture if possible
hi all, i can`t connetc to any server, game just loading for like 10 mins and nothing happens
at the screen with planet
I would also like to note that the "Official US 8" server has been down since I got on at 11:30AM PST. I'm not sure what's up, but I do have a Deinosuchus at 50% on there which takes forever in game. I just hope I haven't lost it and that it comes back online. I will say, the server was bugging a bit with schools of fish flying in the air too.
** Infinite loading **
- Right click The Isle on steam
- Properties
- at the launch options see if there's anything written
- remove it completely
how do i check
well, there's always some sections like "blacklisted" "whitelist"
what is that supposed to mean
blacklisted is blocked
whitelisted is allowed
Is the Official US 8 server blacklisted? That would be such a bummer, but I don't mind starting over either.
i know but what do you mean sections
thanks it helped
places, locations, tabs, etc
usually located in your firewall/antivirus/windows
any update for for US 8?? i grew a rex from spawn yesterday to FG and now 8 is gone??
nvm i was able to fix it
everytime i click a server to join it either does nothing or says "data aquisition failed" is there a reason for that?
It fixed it, thank you so much
ok again... whats up with US 8
taking a rest tbh
?
sometimes the servers are simply gone 🤷
for no reason whatsoever?
precisely
Why cant I join any U.S. server
I keep gettin the data acquisition failed any help??
Same. Deleting the app data doesn't seem to help
where do i find the data to delete? This fix has worked for me in the past but i havent been on in a while and cant remember where to find the Saved file
I can almost garentee it won't fix it as I can connect to eu servers but not us. I think the servers are full but it not displaying that they are, and is not showing a server full message
But if you press windows key and type %localappdata% into the search hit enter itll be there
its giving me the data aquisition failed, is that what everyone else is seeing for US?
i found it, thanks
Does anyone have a fix for not connecting to server just keeps trying to connect until it fails
And the %localappdata% didn’t fix literally can’t connect to any server
getting it too.. cant load into any server aside unofficial which i dont want
Lmk if u find a fix that works more then one time
Seems to be an every day thing for me and my buddy lately
yeah, my fix was just getting off ts.
Yup sadly
just keep clickin it it ended up workin for me after like 10 min
lowkey just random
Been doing this shouldn’t have to every day tho
Just to get disconnected and do it again
Any one know how to help out with the data acquisition failed 🙁
perhaps a clean reinstall?
i cant see servers tho it says online
thats happening to me and my friend as well
i already tried resetting
we both tried restarting the game, server list is empty
yea
this game be so buggy
servers are up for me again, my friend as well
fixed now
I'm on fedora wayland, I have a 4070 super and a AMD Ryzen 7 5800X
When i try to start on steam using proton i just hands at "Launching"
anyone else getting the data acquisition failed error? I've tried the recently pinned message already
what happened to the US 8 server??
Can anyone help me. I keep getting anti cheat not installed I have verified integrity of game files
Check the pinned messages
I did that already
What have you tried other than verifying the game files?
Nothing
i think the anticheat is hating the proton
i cant get into any server to save my life.
i did most the pinned messages and still nothing
never had this problem before on same system
Deleting the local data didn’t help 💔
I cleared my download cache and let it reboot steam and I'm now able to play.
whats the error
the Data Acquisition Failed @drowsy quarry
ah, very difficult to fix
What server are you trying to join?
any us becuase i live in the states
try EU
I live in the US as well and I had no issues joining the top 3 servers Pop-wise but when I tried to join Peanuts for kicks I got the Data Aqu failure.
eu just start connecting then fails @drowsy quarry
Are you attempting Official or Un?
official
Ah I have not tried Official.
see if you have any third app antivirus or even vpn
New run, playing as a Ceratosaurus, killed deer, fed baby Deinosuchus. Life good
i see no tech problem in that
no vpns present and for the antivirus ive not changed up from my day 1
what antivirus is it
likely in c > steamapps > the isle
cause you cant find it?
you can just right click the game > manage > brose local files
o ic what should i do with this info once im there
allow the .exe through your system, like firewall, internet router, etc
not to tech here lol
all g
theres 2 types of .exe
so it took a few times not sure if i got all the right permissions but i got the data thing a few times then i went threw
one is the anticheat, which seems to be the issue, and one is the actual game, that is hidden inside the folders win64
What do I do if i can’t see any servers and it says error on official network status
the servers just restarted. takes about 10 minutes for them to come back
So do I leave the game and wait
Game is saying server status is offline
guys be patient server reset
no servers can be found on either official or unofficial
im rather busy but i can send images
Still saying it big dawg after like 10 mins
why does the game do this
if your in game dont log out
BurntPeanut taking all the damn server power right now. Lol
literally
I wasn’t in a game I just now hopped on and it showed what I sent
61.000 people watching him trying to get into The Isle lol
@drowsy quarry that would be awesome
unlucky timing
Am I cooked
its showing the same for unofficial too
in isle folder > the isle > binaries > win64 > theisleclient-win64
Should I uninstall and reinstall
no its not you, its the game right now
the games down cause of 60k bungulators trying to join peanuts game
Can you show permission checks to please @drowsy quarry
Damn game bru
will alert the devs to it
yeah game is down well look forward to update i think the quetz is coming
Please do king
I want a land and water based carnivore like sucho , Bary or maybe even spino
But the game fixes will be peak
yeah v sync biggest issue 4 me
v sync is the biggest issue for everyone
literally always
This and giant lag spikes have been the worst problems for me I’ve lost a couple full grown Dino’s to lag spikes throwing me off cliff
yeah only my raptors die to that fate to much fun to not jump while running
Yeah
is the game down?
yeah I was about to ask the same thing 'cause I can't log into any of the servers
yea me neither
i believe so if not prolly temp
yes it is down. They are doing a full reset
Pretty sure the servers are getting fixed
Are the devs alive
dang just got on 😭
YES
Fr me too
the isle wasnt ready for it to have this many people peanut did the game good and the devs got some cooking todo and fast
How long would that usually take?
I have a fully grown REX on Server 8 that I haven't been able to play because the server mysteriously disappeared Like I literally can't see it on the server list
noone can
I don't know it depends on the extent of which they're doing it
last time it took 8h
no..
peanut got 30 min delay cuz stream snipers crazy
yes :)
WHAT
yeah me and 2 friends cant find any servers either official/unofficial
it happens, very common here.
servers down>
their games back up
I have a fully grown carno but atp I learned to not grow attached cause I got jumped by ceras
Does this mean my REX is fully gone
i doubt they will keep the 8th server down. But yeah for now you cant play it
SERVERS ARE UP
crazy how he got off the game and now its working
Oh thank the heavens I thought Gone gone
well, you never know.
It's back up
?
Servers.
same problem for me
not back up
refresh
This again 🤦♂️
same screen for me i just started playing this game bought it 30 mins ago and found a raptor friend cant get in now
welcome to the game
@boreal radish its all good bro i got the game week ago this a first for me its not normal
sorry, but it is normal
its all good i just wanna play seems not just my problem though so
popular streamer playing right now causing flood to servers itf a normal thing to happen
Is legacy any better
NO It is super hard to not find a not fake Chinese hacked server
its dead, only has some decent community servers 🤷
but its stable, if thats what u mean
ive played lagacy no flyers no crocs just mountain range really
Oh
server error now
it has sucho, spino, camarasaurus, giga, parasaur, etc
some cool dinos, but all same mechanic
we need sucho
ah yea forgot it was years ago i played gigas are crazy full grown
Why don’t they just add all the other Dino’s into evirma
takes time i think
servers down?
you dont want gigas on this map
They are, but it's not like they can just port them over
idk what legacy is the norm?
normal branch
tbh i aint see much different
Any peak game recommendations that’s under 25$ while I wait for isle to be back up
Wait what are the dinosaurs in the legacy that aren't in ever?
please......
lmaooooo
read my message
Dude just scroll up it’s not that hard
any news on when the servers going back up
not that i saw
Sorry that I didn't notice
bro i been on this game a week he asked about dino/s not graphics
I'm slow but you don't have to be mean
I wasn’t mb dawg
have dev's responded at all? any idea on eta or if they working on getting things back up?
Well I don't know it seems sarcastic
nope, saw nothing
thanks i didn't see anything either so figured i'd ask.
hurt feelings in the big 2026 ? lol goodnight fellas
Dawg
i know he plays as herb. lmaooo
hello im currently having an issue with a game network error popping up at the top of my screen. i have uninstalled and reinstalled the game but still getting the same error
Who
it's the game not you
Everyone is servers are down 😔
stop going after trouble 🙄
its always the same thing when servers are off, this chat becomes a circus
for the 1000000th time, The bungulators crashed the game servers
so everyones having issues currently
Trouble?????
not u
Oh I thought u were talking to me cause that random was calling me sarcastic
We did not mean to, to be fair.
lmfao whaaaaaat
lmfao i was on gingys server
Maybe coordinate with the Devs next time?
even before new players arrive, the game was crashing every weekend for like past 4 weeks, not your fault
is there any word on a fix bc some of us are just getting home and were unaware of these issues
Hell yea. Oh and alr that makes it better then lol.
no it hasnt, ive been playing this game for like 2 weeks straight. no issues until peanut started playing
The bungulators woke all the servers from low power mode
it has, i stay here the entire day
hahaha
wronggggggggg
There is motion in the goopa troop.
no
Didn’t burnt peanut say the n word I’m not trying to start anything I’m just curious
ye bro suuuuper wrong <3
oh please this is not a chatroom >:C
Mb brochacho
Are servers down? I can’t get on unfortunately
its not even june yet my guy XD
cant see unofficial servers 🙁
But it kinda seems like everyone is chatting
i live in brasil, my date is DD/MM/YYYY
no theyre up
Hmmm 🤔 I can’t seem to see them.
not everyone uses the american calendar way >->
It says network status error
you meant to say the correct calender
Dondi lock in bro
xenophobic aah
Like this
Are they up again?
Yessss
USA USA USA USA
nah
Devs save us
Haha
Dondi has to put in some overtime today
please stop spamming here. regular chat is in #isle-discussion or #offtopic-discussion
Have you texted the devs yet
Hey my friend and I cant see any servers in the server list?
they have been made aware yes. all we can do now is wait.
restart discord
servers still down for anyone else?
how is there not a protocol for this by now? lol such a joke
Tried hiding empty servers, running game as admin, and verifying integrity of game files
is it down for everyone else?
ahhh
Thats also happening to me!
rip! thanks for info
Ah servers down gotcha
bro what happened to the servers
This is getting ridiculous at this point
yes
funny that for some people the serve is still on... I have 4 friends playing normally but for me it says "error"
legacy still works
Same, mine says online but nothing pops up for servers.
same. someone said to try redownloading the game, which i'm trying now. not sure if it'll work but it's the only other option i've got
Also receiving this error
what are the dev doing man
it's the game, not you.
its their servers. uninstalling and redownloading wont do anything
welp there goes 30 minutes of my life lmaooo ah well
tHE LOGINSERVERS ARE THE PROBLEM. sEAMS LIKE A BIG STREAMER IS TRYING TO LOGIN AND A LOT OF HES FOLLOWERS TOO
Wat
caps
burnt peanut and about 60000 other people lmao
yes
anybody know how to fix a rendering problem? the rest of my renders are fine but my dino rendering looks like garbage. heres a photo for reference
😂 Peanut is playing Apex 😂
lol thought my pc wsnt loading it well but its the game lol i guess
cause he cant get the isle to work
what a time to buy the game 🤦🏻♂️
hehehe
yikes
yea laugh right back at ya he tried to join and would take 1 game of apex and then try agai. So ofc hes viewers still spam refresh
I highly doubt 60k viewers of his only 10% of them even own a computer
and just got the game 😭
ahh you are trying to be edgy. Got ya
where we at on the servers XD
50k just on twitch not including the other platforms hes streaming on
yall acting like being a dino is hard.
85k on the tubes
any word on loggin server ?
imagine still trippling the games player base in 5 mins...
are the servers down or is something wrong with my game?
try and read the chat lol
servers are down
my bad bro i literally just joined the server
try and READ the red letters ..
try not to be a dick gang
ERROR where the servers are. took you more time to take a picture then to just read
Servers are up. But loginserver get too many request. Huge streamer and viewers trying to join
Error can mean alot of things bro
"network status" ERROR.... on the OFFICIAL servers,, can really only mean one thing.
the servers are down.. lol

With all the new players joining and getting into the game for the first time don’t understand or know if they have done something wrong or if it’s on the server side of things
i have had its for 1 day
Just explain to them that servers are Temporary down there’s no need to be an ass about it
it took me 3 seconds to READ THE SCREEN
literally just getting into the game and didn't know if it was common issue thats why i joined and asked
yea confusion from branches and the game sometimes just dont show servers or dino status
my network status keeps saying error ive restarted my pc cleand the snow off the dish ive tryed every thing i could possably think of with my tiny lil brain.
how long do they usally take to fix?
Bri you sound like a child calm down just came here to see what happ3nd
servers down rn dw
damn
it is not a fix. 60000 + viwers on a streamer trying to join is what causes it im pretty sure
Just ignore him. He probably has no friends
Welcome to the game
preach
well shucks just bout the game and had another issue that took me an hour to fix its not been so great rn
thanks 😄
The very broken game XD
hey are they doing maintaince or something on the servers tonight?
lol naw it just funny how many people can ask the same questions... then wanna say someone is a child.. when all they have to do is read... something a CHILD can do.
but the 10mins igot to play it was very fun
lost 1hr of my life waiting 🙁
same
login overload bc of streamers
That is your own fault lol. None asked you too
streamers play the isle? who
is anyone else gettin network status errors?
*no one
usually it's back up in 10mins
supposedly burnt peanot lmao
Burnt peanut
*to
oh lol these servers arent built for those numbers
can yall just not argue in here lmao
i agree this is a trouble shout chat not a argue chat
so its down ?