#🔧-evrima-troubleshooting-🔧
1 messages · Page 254 of 1
this game needs to be fixed quick cuz the games fun
any news ? why servers dont work
😭
OK SO WE GOT IT SORTED OUT !!
basically go back to evrima cz the version of the old hordetest got implemented to evrima so by theory the horde test version is no longer working because its the newer version of the game
yeah but it's not working for people who've never been using the hordetest and only evrima
The update is happening now.
Same
in thoery, hordetest is not longer working cz they merged the server recently... its the developer mistake not to inform the people that the servers are being merged, my friend was on evirma and i was on on hordtest but we were playing together before
thereeeee
remda cau co ti stahuje update ?
I have evrima, I switched to horde test and in 4 seconds I switched back to evrima and the update started downloading
mám evrimu přepnul sem na horde test a za 4 sekundy zas přepnul na evrimu a začala se stahovat aktualizace
třeba to bude pak makat netuším
já ho dostal hned
I did that aswell but its still not working
co máč za verzi hry ??
pozdrawiam z polski xD wszystko rozumiem xD
quit steam and relaunch
got the update too. quit steam and relaunch
I'll let you know if it helped. I tried everything.
idk mám najednou pomaly net
jdi
whata wonderful day
the update is not helping
🙁
😭🙏
whats now .. >{
time to touch real grass
eeeee
the servers take some time to update after a patch.
I just got the game today I was 2 weeks off my pc 😭
:(((
ok
we wait
same problem here
I am still waiting.
I think this is my first time being on my pc this year
when patch released ?
like... less than 20 minutes ago.
thx for info
Can a announcement be made possibly instead of making the game look incompetent
too late
Lmao
Does this patch fix the problem with the herbies not being able to eat diets?
thats up tp the devs to do
we have no more info than you guys.
is 0.21.035 even the new version?
A friend is stil on with patch 344 and not 350 so gotta back date the game version some how
Wow
Welcome back lmao.
theres your announcement.
restart steam then you can download the update
hahahah Hello!
The update does not fix the game lad
Cool Updated the game and the servers are still on crack
Sir Pigeon said the servers need to update aswell so could be working by EoM
the servers seem to not be updated to the new game version. on .350 and can't get into any server bc wrong version. So they will need to restart them. Unofficial servers will as well.
I be on new game version and server not working Jax
so in 8h haha
?
I literally just said that lol
😏
looks like they are restarting at least
Damn, this one is big!
Will my Prime quests be deleted after the update?
do it again just to be sure
oh no..
I got in!
no mention about herbi food ?
US 1 WORK

aky server
EU 12 Works too
offical network status offline QQ
Be brave Devs! You'll get this game working perfectly.
It's true that we tend to want to joke of it when a game we love doesn't work perfectly after several updates. But seeing the mockery from others, I put myself in your shoes. And it hurts a little. 🤕💪🏻
yes, it's over again
still the same after the update
tf is this
😭 crazy timing
I'm getting the same thing and my game jst updated (I played before too)
same here
also restarted steam but there's no update
everyone got the problem rn so i guess we just got to wait
yeee
I am playing right now
hey. this is for troubleshooting. please take regular convo to #isle-discussion or the regional chats, please.
I'm going to restart my pc to see if it fixes the server thing
I tried to swap from server EU-1 (playing a deino) to server EU-3 (with a 80% rex) and deino its duplicated where my rex was
its a bug?
Just got back into the game after update , and I got into weird situation where I
Vomit sickness + full stomach + no diet filled but 100%+ growth rates
I lost my rex?
nahh
eeeh...
ah
is the new update like mass extinction or what
thought it could be like that one old bug but nahh
you prolly did lose the rex, sadly
😭 seems like it
how do i fix this, i have no updates to do and i already tried what i could need some help
the game doesn't download, ends with error "content file locked" i can't download the patch, i tried clearing the cache, fixing steam librarby, deleting the game folder and reinstalling, it won't do anything
i also tried running steam as admin
and restarting the computer
Did the update break something again..?
i think so, cause i literally cant join any server
that more likely cuz the servers haven't updated
unless theres smth i have to do
all fine for me
yeah same. and the server owner even went out to say, that they have updated the servers, but still giving wrong version 😩
no apparently i need to update even though i've had none
yes, you updated your game version, but the error message you attached says you're running an incompatible version of the game, you don't have to upgrade, the server you're trying to join has to
dang
How to fix incompatible version
i even uninstalled and reinstalled
changed versions and changed it back
checked for updates and i had none to do
it won't do anything because this isn't a client side problem it's a server side problem
pls dont break something for once
your version of the game 0.21.350, isn't the same as the server, which is probably still running on 0.21.344
how do i check the game version rq
i just got back to it 😭
it's right there in the bottom right corner of your screen
but the server is already updated. still giving same error
is it possible to change your version?
is it ?
yeah, it got updated a few mins after the update, but still giving the error
So the owner even said, im afraid they messed something up again in this update 😄
how long will this nice game be down?
god knows
keep disconecting from server instead of loading in. is there anything i can do so i can to play?
pray
fixed:
-> browse local file, right click files, "give access" -> remove access to all users
-> unistall game
-> reinstall game
i dont see "give access"
you on windows 11 ?
yh
then right click on file and look for "more option" you should see it
which file?
this is only if you're having the same error as me, this is not to join servers
im talking about the imcopatible servers
THEN WHY DID YOU AWNSER MY COMMENT ???
i thought that was the problem, sorry:(
i wasn't talking about incompatible servers
they misunderstood. that's all. they weren't trying to be malicious. be kind
i ain't mad i'm confused
the servers are not connectable
Some one tell me why steam will not update the game, Ive tried restarting steam, Ive tried restarting my pc, Ive cleared my caches on steam, Ive validated files, nothing is working.
The Update they dropped was only for linux, not windows - so they can't update their servers until the devs fix this - so no players can play sadly ._.
Ah I see, thanks
How do u know, did they post this anywhere?
I've already reinstalled the game, but it didn't help. After updating the game, the servers stopped running with this error.
look on server hosting channel bro
same thing happend to me
i just updated the game and i cant join any servers cause it says im on the wrong version. is this my problem or the servers problem
The Update they dropped was only for linux, not windows - so they can't update their servers until the devs fix this - so no players can play sadly ._.
many people are facing the same issue everywhere.
nothing we can do then?
awh man
The Update they dropped was only for linux, not windows - so they can't update their servers until the devs fix this - so no players can play sadly ._.
This game is fudged up. Finally successfully loaded a server, only to choose my dinosaur, click on start and I get a black screen. Waited a while and I forced pc to restart with button on the tower. The devs don't have a clue what they're doing
Now, should we wait for the developers to fix this issue for a month?
maybe tomorrow, maybe in 30mins, maybe 3 hours ^^ nobody knows, until they know bro :))
hey can anyone tell me where to find second migration zone ,I need it to hit prime but compass gives me same zone even when Im far from the zone I visited
you can visit inactive zones
sorry can you explain?
the ones that don't show in your compass
if you know where a zone spawn you can just go there
Im exactly between volcan and North lake is here any zone I might visit?
north east has one huge MZ, highlands has another, west has another, east has another, south plains has another
idk man, you choose
you just gotta know the edges of it so you can be sure you entered it
okay thanks a lot
why when i join a server i get told im not up to date even tho ive updated the game, reinstalled the game, and validated files?
devs are doing everything they can to reduce playerbase 😄
they tease dinos left and right, as if the game isnt collapsing as we speak
no, forget austro and bary rn ;-; FIX THE BUGS D:
When will the server be turned on?
Flirt with'em
i got this weird thing where my left click attack is an alt attack even tho i have those seperate in my keybindings
.....
Turn off alt attacks in settings
Do you have that turned off in game settings, kenzo?
nope
Enable Manual alt attacks in the Gameplay settings
hm okay then
okay i have had my last straw, i logged into au1 where previously i safe logged near a cliff where i was completely fine before and when i logged in i was falling of the cliff and i lost my rex which was at 45% ( not much but i still spent hours growing it) is there anyway i can get it back?
bro hasnt read above
wait what
read above
i am am i slow i dont get it
the game SERVER needs to update to the new version
there is no dino restoration in officials
but i just had an update
bruh
the game SERVERS your joining need to update
No windows servers are working currently.
so what does that mean
Whether they update or not. Gotta wait for a fix
the server your joining needs to update
you can NOT get simpler than that
Servers and games update separately lol.
if you dont understand that you are quite literally abit slow
oh
Server updates are broken right now anyways.
i still lost my rex tho
oh another dev is online ^^
to sometyhing stupid
same bro 😭
I dont really understand the latest updates.. why change everything when the only thing needing changing was the balancing and new dinos.. now the game is broken lol
Anyone here still having the issue where the game is closed but its not closing forcing you to restart your computer? Just trying to find out of there was a fix or something.
had this problem too, but I was able to force the game off with task manager.. very unusual though
servers offline?
the dev's are wakin up maybe they hear something ._.
I have done that and its hit or miss half the time sometimes it works and sometimes it doesnt
they should hire me so I can stay awake while they sleep >:) (I am also unemployed)
i dont get what you mean tho i was talking about how i lost my dino to a bug or sonething stupid and u said the server needs to update
yea maybe, i think u must ask just them friendly ^^
server up?
nope still down ^^
so i am the only one who can play normally rn?
yea till u close the game then u also fckd up like us bro ^^
No unofficial servers work since the new patch, please send help
well 1 does
for some reason
THEY HEAR ABOUT IT FELLAS !!
Just logged in and the game sent me back in time to my last entombent lol
okay so i did close the game and was still able to play fine
surely it sends me back in time i lost my rex due to a bug ;-;
a couple servers work fine it seems
but most are broken
which ones??
any suggestion for this? i reinstalled the game, verified files, updated the gpu again, restarted pc, deleted the config folder
how do i see the game version im playing on
New update broke all servers running on windows, linux servers work
This happens on more popular servers or those that are more crowded For example, the server called Oasis and the genome.
bottom right in main menu i think
ok thx
This happens on more popular servers or those that are more crowded.
help
Someone please help me, I can't log into the server because this message appears.
Mr_Beast
Windows servers aren’t receiving the update for some unknown reason
Most servers will probably not work
Period.
Until we get some fix
How long will it take for servers to come back on?
my game says that i dont have the right version even though its updated and verified files and everything
Read this Peach
Just stated the most likely reason
ctrl + Z

I know how it is, I understand perfectly.
wth is this
Read above owen
Mine is very different from that one; many people say it's because of my internet. It might be, but I've already tried everything to make it work better and nothing helps, so there must be something wrong with the game.
I personally saw both versions earlier
But I understand and greatly admire the work of you administrators who do everything possible to help it grow.
OK I understand
i still need help with this 
Check your files via steam
i did
multiple times
reinstalled, updated everything, reboot, verified files. im out of option
it has issue with dxgi.ll
idk why
as far as i know this only hapenes if you put it manualy into the folder, but as kouga said delete it, otherwise this wont work
ah great. the game works. I was playing DbD with reshade. idk why it was in isle folder
sheesh
good job devs fixed a problem just to add a worse one 😃
read the message.
yeah
the server needs to be updated bud
sure it does because the devs cant do that in one upd
is the food for herbi still bugged?
usually but try to do interactive assistance
turn it on
then off
sometimes works most of the times doesnt tho
buddy boi, calm down
wtv dude 😭
where do you find this setting?
ill send image
here
turn it off
on*
then click apply, then turn it off again
it might work might not its iffy
thank you very much
np
think it a Lag on EU12 server at lest for me for Pc is fine but the game in around lagoon
I could join a serve before via the queue but now thats broken too, I dont even get a client discomnnect message it just says connecting for a moment before just going back to the server list
Same thing with unofficials
trhey killed the servers they need to release a update without buds or more problems
Thats a tall order bud
why releasing thinks that dont working
Is anyone else having an issue that, whever you try to join a server, you get booted and get a message saying that your game isn't up-to-date? I've tried validating my files, exiting steam, restarting my whole system, nothing seems to be working.
nooo but som how i have like perm 300 ping
fix the game omg
and i know it only one EU12 server for tryed others no problem with ping
Any one had this error? I've setup a server and keep getting this, so do others, when trying ot connect?
It’s happening to everyone unfortunately the devs can’t try to fix an update without ruining the game farther
is this happening for everyone?
Oh you've had this error too?
When I connect to other servers I only get the one Chazzzzzz mentioned above
seems like it
well thats upsetting eh?
was gonna order a Ryzen 9 X3D dedi box for this tonight but I'll hold off now until it's able to run at least on my home PC first
yeah
i lose my prime allo because game get fatal error
yes, just checked it. many plants in Highlands are located far from the actual feeding spot.
for many plants I have to face my back to them, which makes it looks I am eating them with the opposite hole. LOL
How do I fix my skin from being blurry?
does anyone have the game files from before update?
this channel isn't for unstucks, you can request an unstuck in #evrima-na or #evrima-eu
game is stuck on the "scanning all frequencies" screen. i tried refreshing and restarting the game. someone help please
Is game still disconnecting when you try join a server
Thank you for that information it’s very annoying my Dino has 30% food and I can’t find anything
Anybody else have the issue where the isle will not close after I exit the app. Like its suck on stopping on steam and I cannot end the task
go to task manager and end the steam task, it works for me
I have the same thing happening to me, i just gotta restart pc
try what i said
Ive been having this issue lately where when I close the game, Steam still registers it as open and I have to push the "close" button. However, then this "stopping" icon stays for so long afterwards. For instance, I closed the game at about 10 am this morning, left for school, and when I got back at 6 pm it still said the game was technically open, and now its been stuck on this for like 10 mins
Oh you guys are talking about this issue exactly
wow
I was playing on a community server and suddenly started crashing (fatal error) every like 3 minutes. I restarted the client and it "updated" or whatever. It reset everything I had set up on the game and is now showing this in game (after i put all my settings back to normal). (TOP LEFT CORNER IN RED)
Task manager wont close it lol
makes sure you edn teh task
Thanks bro that really worked 🙂
np
Any one also have the issue that in the steam download cache, it says game configuration error. I have literally done every fix I have found and there is no fix so far
i know this is irrelevant but thats the top left corner
LOLL ty haha
I have the same issue right after the updates with having the red Video memory has been exhausted (###.### MB over Budget). Expect extremely poor performance. in the top left corner. However my games hasn't been crashing. Bit of a nuisance to be seeing the red in that corner all the time now though
what happened to this game?
After updating the game, I was on the default settings. After I tried changing it to my usual settings, I was asked to update it again by 5GB.
updates no patch notes
ah yes, logged back into us 4 after restart and my 94% allo just fell to its death ?
Sadly that can happen
after the update i got terrible ping and my fps dropped from 80-120 to 1-10 with nothing else changed. anyone else ? or anybody that knows a fix for this`? im on a ryzen7 7800X3D, 4070Ti and 64 gb DDR5
popped up on my tilde key when i logged in, showing players joining server (i think) as well
disable foliage physics
Anyone else experiencing herbivores not being able to eat? Plant food seems really bugged out
i do on Lipids plants, the bush is desynced if u move around the bush is actually next to the bush we see. but its a pain to find
signing out or restarting pc is only i know to fix it,
yeh it won't close i get it every time i close the game, you need to sign out or restart your pc
Dude ive tried 7 bushes. Nothing is around or anything
same exact thing with me as well. FPS as low as 1-2.. it used be always 70 and above. Will see how to disable foliage as mentioned by Kouga
yeh i give up after a few seconds of trying. but ive found a few
Im so sick of it. How long until they fix it
Relax bruh. Spend some time doing something else. lmfao
Ever since the update last night my game has been really stuttery and I rubberband like crazy. Consistently, always stuttering and rubberbanding. Does anyone know a fix for this? I have low ping and high frames but I'm still just constantly stuttering. It's unplayable in this state for me.
Bro, why does the whole game redownload itself whenever i switch from evrima to legacy?
And vice versa?
Does anyone know how to fix an issue where you're stuck on constantly on "Connecting to server"?
disconnected yet again. i think this last update broke the game lol
is it public branch or horde test atm? 😄 just came back after some time dont know what to update
My game wont even start lol, fatal error
Everyone playing on evrima right now
Hordetest has ended for now
Hello, here's the small problem: since the patch, it's impossible to eat in Herbal diet mode. A perfect diet is impossible, nothing increases, and it's a bug... if you could fix this, please.
this sucks on 2 occasions i spend hours to grow my rex then when i try logging in everything is gone....
I tried evrima i tried reinstall and got anti cheat but still this happened.
What should i do now?
This has been an issue for a couple days. Hopefully there’s a fix coming soon
Didn’t work
-258,592.419, 165,073.165, 35,923.044
I used to get this
i turned off lumen and also turned of both the enable foliage physics options in gameplay
not had it since
ok thanks 😉
What is that..?
Settings... turn lumen off
then in gmaeplay
turn both physics settings off
i did that and i stopped getting fatal crashes
This isn’t a report channel
Every time I update the game, it stops working. I open the game, and after loading it, I get to the main menu, and it crashes. This happens every time I turn the update on and off.
I followed the advice (the one about infinite uploads) in the pin but they don't work
Oops by mad
So i created a Server to play with some Friends and noticed that everyone is having different ingame times.. Like for me its 1 am on the Server and for one friend 11am for the other 3pm .. does anyone know why ?
someone know what to do with this?
it happens to me like third time
one time i repaired this
but i dont know how
just restarted computer and started working
it says status error
thanks for help
and thanks to you krokodille
Anyone know how to fix being stuck here when trying to join any server
Is anyone experiencing issues with plants? Im eating so much but getting almost no food (grazing give more) and literally no diets a, b, y?
So this bug is still there. Just move around a plant
** Infinite loading **
- Right click The Isle on steam
- Properties
- at the launch options see if there's anything written
- remove it completely
try this
Im not talking about that, even if it is annoying.
Im getting no diet (a, b, y) and almost to zero food when eating. Also I can eat only once per plant than they disappear.
Tried eating normal plants or A, B, Y, its the same.
This is me after eating the entire evening (last night).
Literally ate for 3 hours in a migration zone..
So you cant receive any diets at all or its just too small number? And who are you playing as?
No diet at all and almost zero food. Im getting more food by grazing..
Im playing as stego
So its either a bug or someone bit off every plant in mz before you
I tried moving around and to go somewhere else. Had the same issue for the entire evening so I decided to log off. I didnt want to lose my first prime cuz of that. Im a new player 😛
Good luck then and be careful. Just saw a stego btw on eu2
I think i have the same problem... Its not letting me eat normal plants, only gras
I managed to eat normal plants too but its not helping.
You have to literally stand on the plant and move around, you eventually get a hitbox.
Try and lmk!
Could be related to the new Interaction Assist system.
Thanks i will try
Yeah, im not going to log in tonight tbh xD
I can't even get into the game.
Fatal error comes out right away i start running it.
Oh i havent had that issue
Not sure then
you got an integrated gpu?
Like is the gpu built into the cpu
no clue what your issue is then sos
Hello, good afternoon! I'm having the same error after the update, so if anyone can help...
is it still saying it for you?
https://medal.tv/games/the-isle/clips/lUeq8zLr7izxB43QE?invite=cr-MSxaVWYsNTAxOTUzMDM1&v=7 can yall fix this?
Watch Untitled - Copy by gaijin4ever and millions of other The Isle videos on Medal. #theisle
random flying tree
in highlands
Guys you know how to fix this?
is it really suppoed to be this hard to eat a bush, who made this game
the game has connection problems and then it won't close
is it posibel to transfer my dino to another server ? EU12 only gives me like 400 ping the moment i go in to that server
???
I have to update the game every other day with 4-6gb. Is this normal?
Nope
then i losing my Trex 45% for a stupid ping problem only on EU close to lagoon
all other servers works fine
hello, has any dev talked about the virtual machine shadow ban ? I reinstalled the game recently and I can't play it on my virtual machine
I just want to know if it's a bug/issue that will be fixed or it's a definite choice
they've been doing patches lately, so yes.
i've not heard of this issue. do you mean like a streaming service? (boosteroid etc)
i'm also not a dev but i can ask around.
yes exactly like boosteroid, I use shadow pc it's basically the same thing but apparently you can play on boosteroid but not on shadow pc
The red lable in the top left corner isn't there for me anymore. However my games been crashing more frequently here and there now
hey anyone know what the proton config is to get this running on linux? cant get the game to launch
debian 12
Group invite doesnt seem to work? Any fixes?
There's literally no fix and they will do nothing to help you lol. uninstall the game and don't waste your time not even kidding
No, you don't understand. It's like that for three weeks now. Every second day, I have to update. That's not normal.
odd. i havent heard of this issue before. you could always report it in #🐞-evrima-bug-reports-🐞
if you guys are gonna ignore every single person asking for help with steam subsystem failure you could at the very least pin a message admitting there isn't a fix and that you have no intention of fixing it. Would of saved me and others a lot of time
Last message i leave here but, as a bit of genuine feedback for if someone reads this:
-Not having a minimal linux support structure in 2026 is pretty surprising, im not asking for a linux only build but a note in troubleshooting would really be appreciated. This is a game that gets quite a bit of money in if only by the number of reviews and part 2
-The total lack of documentation for troubleshooting such a buggy game is honestly unacceptable, i can empathize with small dev studios and the game is in open acess but pushing to prod a game that simply does not launch on many machines is honestly baffling. Then having a really poor support infrastructure is just going to compound the issues of getting feedback and resolving these issues
-Error codes! how is "Fatal error!" the most common error code ive seen on here?? i dont need a error report system but at least print stack trace??? what feedback am i meant to give here?
is the steam subsystem failure error not a steam issue? (i'm not a rocket scientist)
oh ken!
a steam issue that only affects your game? idk im not a rocket scientist either but doesn't seem likely
sorry i remeber the issue now. thats still happening for you? :/
Has been happening for months
same amount of time ive been waiting for a response from @cloud crow
after being told to dm them
gotcha. lemme look through and see if kouga or anyone else has mentioned it. (got my kid coming home from school soon so it'll take me a little)
Ive asked Kouga about it they couldn't think of anything different to try either
Ive accepted im not going to play the game until someone accidentally fixes the issue on your guys end. All im asking for is a pinned message to prevent other people from wasting all the time i did when the devs clearly dont care
honestly it may be a different way of a shadow ban
where are you from? the country
USA
ok not related then
I can think of some stuff related to security which makes you not be able to get in multiplayer games, especially the isle that uses a "different system" unlike any other
i need someone's help my isle wont lunch :(
why
i'll see what i can do. thanks for popping in kouga
ehh I can't do much, this error is usually a mystery. A lot of people get shadow banned for no reason
it loads up and the loading screen and just loops and dosent start
do you have a pic
it worked fine right before Ht ended
security like a firewall? Ive tried changing software, allowing it through, disabling all of them entirely and launching the game
more like the isle security :(
that anticheat has rage issues
I never had this issue before the UI change hordetest patch
Last i played was during rex hordetest
didnt play for a few weeks came back to that update and hasnt worked since
it has not been a long time that one my friends (from Asia) has a constant issue with 3 randomized servers
everytime he logs in at least 3 servers (officials) display as 0 ping or -1000 ping. He legit cannot enter those, like a roulette
and the banned servers change every restart
odd.
we tried everything, even VPN, and nothing worked
but when I used his account I count join.
give me one second
I dont even get a chance to connect to a server. The error message pops up as soon as the game launches
which makes me think it's either his PC, the network itself or the fact that his country is .... closed.
taking note. if you want to send or dm your specs thatd be great too.
for you too mav
oh
what I would suggest, if of course it's possible, is Ken log into the isle using another steam account
either from friends, family or of his own
if he can login, that's an extreme good indicator.
oh yeah, other than that you can also do a factory reset on the PC and reinstall windows from zero
really hardcore mode. Can work? Maybe.
hello, i logged back into my entombed dino to find myself stuck under the map
are you drowning
or dying of thirst/hunger
Ive reset my pc multiple times since getting the error and upgraded to Windows 11
what exactly do you mean by reset?
wont drown but ill die from hunger
Factory reset
using windows itself to do it?
Yeah
or like the tech mode of it, which is cleaning all the disks
you can ask an admin to unstuck you, read the pinned message of any regional chat #evrima-na #evrima-eu
Hello, I have a small problem. It keeps connecting to a shadow server, no matter what server I join. For example, if I choose a rex on EU1 and join an unofficial server, I'll have the same rex there too, no matter what I do. It's the same every time. I know it's a fake server because I play with friends and it loads a completely different server, which always has about 80-100 players.
oh, cool-
I saw the devs talking something about it, seems like they're gonna fix it
the system is forcing you to enter a server even if you choose another
99% of the bugs we saw are still happening in this build, including your shadow server one
Is there any way I can fix this now? Or do I have to wait?
honestly I would try deleting the saved folder
it has your server data in it, the dinosaur will still be there but it won't appear when you select the server
this can make the error stop
all your skins will be deleted btw
and just to be clear, you WONT lose the dinosaur
just the image of it that appears when you select the server before joining
dm'd you
I'll try it and let you know if it helped
fingers crossed
Anyone who can help me. The game is running with 0-4 fps no matter what i do.
my grathics are as low as my social level, and the game has been running fine in the past
What is the exact name of this folder? I can't find it.
- close the game
- press windows + R
- write %localappdata%
- see the isle folder and delete saved one
first of all, what are your PC components name?
i have never had problems loading into the game since the latest ht ended so it might have been my fault lol could have messed with a file maybe idk
I see, did you disable foliage physics?
Probebly not, how do i do that?
settings > gameplay > untick the physics boxes
Hmm okay, i had both of them on
Thank you, hope fully this works
it will
Why wont it let me get organs??
I keep having this same issue , have you found any resolve to it?
So all my replays recorded in game have just vanished. I needed to go clip a portion of one of my replays. Opened the game, opened the replay section and POOF nothing is there.... Should be 30+ recordings in there. They where just there a few days ago. I tried doing a system restore from a week ago hoping they would come back. Nothing.
this is what I get when I try to play the game
Someone know why i cant open replays?
huh. i can look into it!
Is this the proper chat to go for spec recommendations? I saw two at Walmart and they look pretty promising but I lowkey don’t know ANYTHING about pc’s
are they not gonna give a proper fix for the infinite connecting screen ever ive tried all the fixs pinned and no one of the updates has fixedthis
** Infinite loading **
- Right click The Isle on steam
- Properties
- at the launch options see if there's anything written
- remove it completely
try this if you haven't already
early access game still new things will cause things to break even if its already fixed not a surprise if you think about it
im having terrible issues as well since the last update
20fps at lowest settings, gpu spiking to 99% usage
You’re getting 20fps??? I don’t want to imagine what my fps would be then
yep.
hello, when my friend trying to join the isle, get this message. Someone know how to fix it?
Super late but for future reference, just close and kill the game during this. If that doesn't work, close and kill again and restart your PC. Works every time for me and my friend, sucks that they haven't fixed it yet though.
oh yea it works now
Am I missing something, or is it near impossible to find a playable server?
Installed the Isle. Go to play, shows only chinese servers with massive ping, regardless of settings.
Look for server lists. See populated servers in my region running evrima. Figure out how to switch to evrimabeta. No servers show at all.
Unable to direct connect from pretty much any server list.
Can someone tell me what I need to do to play on a pretty good server?
Only thing that fixed my frame rate was setting my PC to prefer performance over power and nvidia's settings for the isle and setting my power usage option to prefer performance instead of power. Hit apply to your in game settings any time you join a server. This helped my GPU a lot, so if you haven't fixed it yet, I recommend trying it ^^
My PC isn't the best but I went from running at 20 fps to running at 100
yeah my pc is already fully optimized for gaming :c
i run benchmarks and stuff, tried everything i could
sounds like you need to swap to the evrima branch! unless you were wanting to play the legacy version of the game(of which i personally am unaware of any playable servers)
Ahh dang :( you tried deleting the isle cache after update too?
config as well
im gonna test some other games, this gpu is new so it can have issues
Ahh good luck then! Sorry I couldn't help :(
its all right
how do i do this? I switched to the evrima option in steam properties already. It says "evrima" next to the game on my steam library
oh. apologies i did not read your entire comment.
if you have no servers popping up try this:
Fully restart steam, either using the Task Manager or by restarting the PC, if that doesn't work uninstall and reinstall steam.
anyone else having the issue where servers are not showing up? it just says that steam is not connecting even though it is but wont show me servers?
steam subsystem failure?
i dont believe so because i will restart the game verify files restart pc and restart steam and it seems to happen constatnly
yeah i'm not sure on that one, sorry!
hello, when my friend trying to join the isle, get this message. Someone know how to fix it?
I tried installing Spiro and Evrima and there are no servers in my server list upon launch. Are the servers down or something?
Right click the game in your steam library, click properties, is there any text in the launch options box?
No, nothing
What game version is listed in the bottom right of the main menu?
I'm about to try uninstalling and reinstalling
I'll check in a moment, thanks!
Looks like it's working after reinstall, thanks!
Can anyone join AS 1 or just me can't join it. Seem its doesn't work, this is heresy.😭
Figured, I asked about it 3 days ago and got ghosted
The thing is it appeared with the last update, it was fine before
So something must have gone wrong with it
whats your friend processor name?
good, this error usually happens because of the overclock
if you tune down the processor, it will fix it
is the bios updated?
since its a 14th gen
how i turn off processor?
waht
dont turn your processor off, please-
first thing you need to do is update the bios, its extremely important for those high-end cpus
especially intel 13th and 14th gen, they came with oxidation issues not long ago
the fix has to be done using a bios update that they released
idk if this matter, but my friend says that, only in the isle have the problem
still need to update the bios?
each game works different, some use more cpu, some use more gpu
some use more cores, some use more threads
and how she update the bios?
fatal errors are extremely common if youre running with such a strong cpu
depends, whats the motherboard brand?
ill ask
full name, like this
alr
this one i suppose?
yes
download the latest bios
this one basically
and here is the instructions to update it, you just need a usb plug, very easy
you can go directly to step 4 since i gave you the bios already
she said that she dont have USB plug, how she can do?
ah, i thought everyone would have it nowadays
yeah same xD
alright then 🤷
if the processor oxidate its not my fault-
The Intel® Extreme Tuning Utility (Intel® XTU) is used to overclock, monitor, and stress a system. This application is supported with unlocked processors (K- and X-series) only. Refer to “This download is valid for the product(s) listed below” section for supported processors list. WARNING: Please make sure your processor is supported be...
download this intel tool
reduce the pcore power 1x by 1x until the error stops
i would totally recommend to update the bios btw.
can i add you in same chat group with my friend? its killing me all that xD
sure go on
help
Is this a new issue when trying to connect? "The match you are trying to join is running an incompatible version of the game. Please try upgrading your game version" Game is 100% updated on Steam
Anybody know how to fix input fps drop?
Can some help me with this
It's really really difficult to play herbivores by now 😪 Most of the bushes (mountain ash, red and green bushes, and potatoes as well) are completely inedible since the update with interaction assist (and activate it doesn't help at all: it doesn't work) is here. All the interaction with plants are broken. Please, fix that asap.
is there a way to change then i can never watch my replys
it will tell me to wait 30 mins then restart the timer again 30 mins
Yeah I have the same problem since the new update 😔
Question, how do you enable these? I see in the settings that all it is, is f2 to toggle them but no replay shows up?
Question for anyone really, been in here for a few weeks and replays don't work in official evrima servers, how do we get like a steamID or even like a hackers name and put it into a ticket if they weren't the ones that killed us? I also don't see where to put in a ticket for it either if we did have proof.
Steam ID of anyone in the F2 replay video can be seen once you toggle it on in the video settings, report any cheater to the Admin in that servers discord
But it won't work on official servers
In each Server group on officials go to pinned messages up top and look up admins, for example in a US server go here NA https://discord.com/channels/401464048610312193/543084446853890049 EU https://discord.com/channels/401464048610312193/855544149407039520 and so on
my game had a fatal error and now when i try to join a server it just gets stuck on connecting and when i click back it says it failed to connect to the steam subsystem
same here
Does anyone know how to fix the official network status:error? I'm trying to enter the game, but it says something like this and I can't play. I've turned the game off and on, Steam, and my computer, but it still doesn't work.
unfortunately it doesn't work:0
There is no known fix for this yet
Only when playing Allo and right clicking I get fatal error. Above it says "UE-the isle game has crashed and will close." I have tried clearing some Appdata, uninstall reinstall, and verified integrity. Anyone know of a fix?
can anyone help my replay is stuck on 30 min
sometimes if you log into a server, back out right away and then try to access your replays, they'll be unlocked.
not a sure fire fix however.
i fixed it somehow
(and @hidden python )
hi! was this recently? i've been trying to gather information about this issue in particular.
I managed to fix it actually
i went through all steps provided to fix issues, for example reinstalling game, the issue still persisted. The thing that fixed the issue was clearing steams cache

@errant zinc sorry to bother you. have you tried this?
I've been unable to play due to this bug for 4 days. Where should I ask?
there is noone to ask bro
this is the correct place to ask. try clearing your steam cache.
there are bugs where people lose their dinosaur, yes. no one deleted it intentionally.
its the same to me when there is a bug well documented and noticed and it remeins the same
why should i keep playing if everytime my dino that i grew for hours dissappears
remains
it's ok to take a break.
permanent
that's your choice.
ok. lets leave this chat to troubleshooting please.
are you able to see unofficial servers?
My friend who is having trouble is not currently connected, so I will ask and let you know
Thank you for your answer.
<@&505047238674874368> hei my rex on EU12 is Stockholm with constant Ping on 300 so I cant move at all but oter servers are fine can it be transfer som hver els on map or too anoter server?
We can't do that, sorry
@winter python is ther annything you can do then ? I cant play at EU12 with that ping could at last send meg some wher els on the map
For what exaclty is unstuck usefull for if your stuck and you cant get out, but the stupid thing only puts you one meter back INTO the stuck place?
you can make a report in #🐞-evrima-bug-reports-🐞
this channel is for troubleshooting.
Hi guys i got a buddy who cant use discord having this issue "anti cheat integrity check failed 0x2200" I've tried to help him with this is some ways such as.
-
uninstalling the game and reinstalling.
-
Verifying integrity of game files (when he does this it says 9 files are corrupted)
-
browsing local files and uninstalling the .bats, .exe, and anti cheat folders and then rebuilding them through verifying game files. The files do rebuild and anything that was deleted is there after verification.
Any idea on how he can resolve this issue?
How to I fix this?
its a common issue, check pinned troubleshooting for some fixes
Hello, I have a small problem. It keeps connecting to a shadow server, no matter what server I join. For example, if I choose a rex on EU1 and join an unofficial server, I'll have the same rex there too, no matter what I do. It's the same every time. I know it's a fake server because I play with friends and it loads a completely different server.
?
i would try closing and reopening the isle when swapping servers. this issue is known and the devs are working on it
there are some trouble shooting instructions you can follow in the pinned messages. give those a try first.
you dont understand
the game closed on its own
now it shows im active
when it says on my steam page closing
but i never closes
now i have to restart my computer
ah ok, yeah that is the fix for that right now unfortunately
ANOTHER KNOWN AND DOCUMENTED ISSUE btw
a recent one, yes.
After you restart and the game is no longer running, open the installation files in Steam, open the EasyAntiCheat folder, and run EasyAntiCheat_EOS_Setup.exe
@restive vault Can you get me out of this hole im stuck in? There is absolutely no way of trying other things, because i tried unstuck, walking out, biting out, running out. Nothing works and i mean nothin..
This channel is not for unstuck requests. Read the pins down in the regional chats for how to request an unstuck (such as #evrima-na), and do not tag individual admins: I just got up and have to do RL stuff for a while before I can even think about being on the game at all
A friend killed me now. Is unforgenetly the only way out. But thanks for the answer 🙂
Have a good day tho
I just had a fatal error
I am unable to close the game via steam, only way I can do it is with killing all the Steam applications in task manager. It seems many others have an issue with this
I'm blind, clearly
how can I access my replays if none of them want to unlock after 30 minutes
anyone else noticed that the carno ram doesnt work?
are you pressing RMB and then LMB
Hello, I can´t connect to EU3.... Client disconnet 🙁 already tried a plenty of times an my saved allo is missing too. can anybody help me? I can easly join other servers except this one. Already deleted shader an cache
Did reinstall whole steam and isle and restarted pc
I need exorcist or magician
Any takers?
That's just server crash or somethin
only EU3? my sis can join. I´m not
wait they changed it from just holding rmb?
yep, long time ago
bruh
it was working fine till the most recent update
why do i get fps drops when i move my mouse and my gpu usage goes down to 0%. im talking from 120fps down to 10 if i move my mouse just a bit
try to disable foliage physics
already did
deleted config folder?
havent tried that yet let me do it now
Anybody pls?
Did reinstall isle even steam and yes did restart still this
now it´s working, after 15 times lol
What's that 
changes your location in the internet
still fps drops even in the menu not just in server
how's your components looking?
And that will help me?
ryzen 5 5800x, rtx 3070ti, 32 gigs of ram
i dont know, i just suggested it for you to try
And the MOST important thing is it free?
some are
whats their temperature
Oke will try
normal they are not overheating
ddu?
yep
why
because its the correct way to install a driver
and why is the latency so high? before the update it was about 40 now over 100ms?
especially because youre facing issues
aight
still no work
its a input problem i think because i move with WASD normal but if i move my mouse i get fps drops from 120 to 10
oh can be from your mouse
if you have another you can consider switching it
or disconnect it, connect again
i did what i saw in the pinned comment but it still say i dont have easy anti-cheat installed i cant open the game
do i need to install it or something?
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Commu...
already did even tried wired and wireless and lowered my polling rate still doesnt work
it took more than four time trying to click on that anti-cheat thing before it installed x.x but it work now
dang...
ima gonna wait till the new update it will fix it
cuz any other game works fine no problem
i used to play the isle few months ago and worked fine but now its dying haha
what happened before you started getting this? did yoiu fatal error or?
Did update the game
to the most recent patch?

when was the last time you were able to play?
(this seems to be an increasing issue so i'm trying to gather as much info as possible)
Last time could be before the new update
Like rex allo yk
(Also isn't happening to me directly)
oh
you're asking for someone not in discord? that's fine.
can you please ask them if they were able to play the hordetest at all
They didn't play ht
Like didn't install not that they couldn't
ok, but so after it went live, they could not longer play?
Ye
First it was the stuck in loading screen after that it is the steam thing
Since now
ok
I was told to try vpn idk we will try tomorrow
ok. there are other things to try like clearing steam cache etc. if you don't mind, let me know how it goes and if anything works.
Some guy on reddit did fix it by running it as administrator
(He did also restart, uninstall steam and isle)
So that we will try too will let know tomorrow

yeah i've seen that one too.
where can i make a ticket? i got stuck in game and cant get out
sure thing
you can ask for help in #evrima-eu or #evrima-na , check the pinned comments
can you send a screen shot of your server screen?
hold on just tried a few things and loaded it back up to see if thatll fix it
im a technician, i fixed it. thanks tho
oh its all good. can you please let me know what you did to fix it? i've had other people with similar problems
i hard exited from steam by pressing 'stop', loaded it again and then closed it from the task bar before it showed me the menu
just loaded it back up and spammed for a few seconds on the server i wanted and let me in
thank you
hope it works for everyone else. good luck
my game keeps crashing saying fatal error what should i do to fix it?
Situation: I cannot eat as an herbivore, my speed is bugged and I run and walk super fast, I smell plants that I can eat and gain nutrients, I find them, I can't eat them.
When it started: Roughly two days ago
How it started: I was in a sanctuary and found myself hiding from sanctuary campers, I lay down under one of the mini palm trees and I continue to grow at a staggering 145% growth boost. As I stand up, I notice I cannot move, I PHYSICALLY GREW INTO THE TREE. I am stuck and I can't get out, I safe log my progress, and return to the game, as expected I got teleported to a slightly different location and I'm able to move. I then notice my walk and run speed is buffed significantly. I then notice that my food and nutrient levels drastically depletes, and I can't sustain my hunger or nutrient levels. Every now and then the bug goes away but shortly after it returns. And for the past two days, I have now noticed that some of the nutrient foods that pop up when I smell them, and find them, not only do not show the prompt to eat or grab them, but I flat out can't eat them.
Things I have tried doing:
Dying, changing species, changing to carnivore and back to herbivore, leave the server and go to a different server (The bug followed me), uninstalled and reinstalled, uninstalled evirma and reinstalled.
I don't know what to do anymore.
It's a game bug, you'll have to wait for a patch
👍
Don't know if this is happening to anyone else but whenever I try and move my mouse left and right, my camera in game doesn't turn that way. Instead im just able to look straight up and down. I've tried to look in the controls and re-bind it and it still didn't work. I then reset my control, and it still continued to do the same thing. Next thing I did was unplug my mouse then replug it back in which still hasn't worked. I have played legacy without a problem but now I've swapped over to Evrima and my x axis isn't working. Any recommendations?
delete config folder
windows + r
%localappdata%/theisle/saved
wow thank you
i have had these weird lines in the fog since ht i reinstalled my windows recently and it was still there after also have deleted the config file multiple times all didnt work
Anyone else having trouble eating as herbivore, food is there but won’t let my stego est it
Is there currently a bug that force walking after being pounced by a raptor
Potential bug. Not sure if common. Duo was digging a burrow with me—zero food smell in the area. All of a sudden they start vomiting like they’d been eating.
- the burrow would have been diet
- no flies sound
?
my friend is stuck in us 1, is there anyway to get him out
fell between rocks
nvm
try clouds in volumetric and or set materials to high, see what happens
you could try /unstuck
That usually works for me
just type it in the local chat in game
he tried it and it didnt move him which was werid but he died to starvation now lmao
if you were near, it wont work
i was far from him but i thinnk other players were around
ok
<@&505047238674874368> hi again now that you could do annything for saving my dinosur rex 47 % i need to just run off a kliff with 400 in ping to even be abel to play again normaly on EU12. try fixing that bug wher ping is stuck on 200 -400 ping it rely anoying
it sould be a way to retriv you old din if a bug happens so you dont los it totaly just bacaus the game has a bug
If you want to copy/paste that into a bug report in #🐞-evrima-bug-reports-🐞 that would be awesome

Good luck with this haha
idk why my computer is making the graphics look so bad, any help?
i used unstuck command and got thrown into the sky and died to fall damage i was an adolescent rex is there anyway i can get my progress back?
is there a way to view replays without having to deal with the bugged "available in 30 minutes" thing? Like its been weekss and i cant view replays. Like is there some way to work around the bug?
delete config folder
windows + r
%localappdata%/theisle/saved
nope, been months :(
usually admins dont give dinosaurs back, sadly
wow 6 hours down the drain -_- thanks for the response
<@&505047238674874368> hello i need help with an in game issue, my servers are refusing to connect- i think i may have been shadow banned? It’s not been letting me connect since before allo came out on hordtest
My game is insanely dark compared to my friends, first is a screenshot from them, second is from me. we are both troodon and troodon is suppose to have good NV? whats up why is my world so dark ToT mine was taken just seconds after theirs
Press x
bro I AM
LOL, do u have brightness settings?
thats why there is that ever so faint outline around my dino, thats the nightvision
Strange, it really does look like you just don’t have it on
ill send a clip of me pressing it next night cycle ToT it really doesnt do much
I could change my pc brightness but that shouldnt be visible in the games screenshots? so it cant be that?
OKAY THANK YOU @desert anchor this explanation let me access replay's finally!
#🔧-evrima-troubleshooting-🔧 message
tldr: if you log in to a server and back out instantly and click replays right away, if they should be available (meaning you havent F2 recorded something in the last 30 minutes) replays will be unlocked.
Tried this and it didn't work. Le sigh.
Oh wait... weird it took like minute for them to unlock. Weird.
Thanks for the info!
is there a real fix for the game not closing correctly yet
closing through steam doesn't work
ending the game and EAC processes in task manager doesn't work
running the EAC setup exe in the game folder doesn't work
very annoying having to restart my computer every time I close the game
Only when playing Allo and right clicking I get fatal error. Above it says "UE-the isle game has crashed and will close." I have tried clearing all files including appdata, uninstall reinstall, and verified integrity. Anyone know of a fix?
nest code HNYS on eu10
Can't see any eggs it just says connecting to server to retrieve asset data... and never loads
any fix for this?
Anyone else can't login to any evirma server last two days?
It connects a few minutes to official servers and then gives an error. Unofficial servers aren't even in the list
yea its really weird it take a cpl tries sometimes plus patience but at least its not perma locked with zero workaround
didnt fix it but thanks for the reply
Fix the god damn replays please!!!!!!!!!
how do i fix this
Fatal error when eating AI, especially in the Delta.
@dondi please fix the bushes its impossible to eat anything as a herbivore
im stuck how to escape from there unstuck dont work
did they change how you get prime? like i swear i used to get prime before updates but now every time i do tasks nothing
any idea what is causing this?
<@&505047238674874368> hello i need help with an in game issue, my servers are refusing to connect- i think i may have been shadow banned? It’s not been letting me connect since before allo came out on hordtest
anyone else not smelling sanctuaries? Im supposed to be in one, but cant smell it..
What’s your growth?
been like it from 60, now 67
What are you?
dilo
Then you’re to old for a sanct and if the bees haven’t chased you out it’s probably a bugged sanct
can anyone help me with how to fix the replays being stuck on: avaliable in 30 mins?
hi, i still have the direct x12 launch error, i updated my GPU drivers and im still facing the same problem, Also i have tried to use the dx12 and -d3d12 command to launch the game and it still doesnt work, is there any other way i can fix this?
What GPU do you have?
AMD Radeon R9 200 series, its a very old graphics card but it still says my system is in Direct X12
"DirectX Version: DirectX 12
That card cannot run evrima, I'm sorry. It can't run the right version of dx12
ohhhhhhh LOL makes sense what is the minimun GPU i should have to run evrima?
i thought that would be the issue, since the card is so old.
Anything that can run dx12 at Feature Level 12_1 or higher, though I'd aim for at least a RTX3060 or a RX6600
okay, thank you for the help ❤️ hopefully ill be able to get a new PC soon as my birthday is coming up thank you!
still didnt work
how do i fix replays not accessbile i cant press them and they keep saying avalible in 30 mins
anyone know why my frames keep dropping making the game unplayable
Delete the config folder, then make sure Lumen and Foliage Physics are disabled
wheres the config file
Press the Windows key, then type %localappdata% then press Enter.
You can either delete the entire TheIsle folder, or open it, open Saved, then delete the Congif folder
then once done
do u know how to fix replays by any chance?
Reopen the game
No, unfortunately, sorry!
okay ty

sooooooooooooooooooooooooooo how do i clear the cache?
but wouldnt it clear after uninstalling the game?
i'll see if i can find the instructions, clearing steam cache is different from deleting the config folder.
so if we did uninstall the game that woudnt not do the thing?
correct

Go to the "Settings" menu by clicking on "Steam" in the top-left corner and selecting "Settings". In the Settings window, select the "Downloads" tab. Scroll down and click on the "Clear Download Cache" button located at the bottom of the window
k will try
will let u know if it works
thank you!
Food plantations, herbivores, bugged, bugged plantations. Please fix this.
Hello everyone, I can't log in to any official or unofficial servers. I click connect, then download, and it displays a disconnect error.
game is unplayable with fatal errors
?????
I played normally yesterday, but I can't log in today
do we need to restart pc after clearing cache?
yes
“Is this only happening to me? All the bugs are happening to me, both herbivores and carnivores. Is it only me experiencing these bugs? Please fix this. Thank you. Once again.”
I have official servers, but no unofficial ones
#🐞-evrima-bug-reports-🐞 This channel is for troubleshooting, not for bug reports
that didnt work
but why when we try to run it as administrator its looped in start? like shows anticheat then isle and then again anticheat
can someone help? i keep having to click shift and insert delete or end to open every admin thing such as spectate mode and the normal admin menu.i cant open the 2nd admin menu because it keeps opening the first can anyone help?
its like turning off and on again
i'm not certain. i will take note of this, sorry that it didn't help.
I think that’s intended now no? They changed it so you have to click left mouse during charge for the attack. Atleast I think I read something about that
i have had these weird lines in the fog since ht i reinstalled my windows recently and it was still there also have deleted the config file multiple times all didnt work
where do i open ticket for cheater?
What server?
eu8

