🔧-evrima-troubleshooting-🔧

[wild totem]

couldnt*

[zenith linden]

im having an issue where i just get stuck infinitely on the "connecting" screen for official servers

[drowsy quarry]

right click the isle, properties
see launch options
remove the command line there if there's any

[drowsy quarry]

above

[zenith linden]

like the game is actually broken

[drowsy quarry]

?

[formal moat]

I have a sneaking suspicion that US 6 is bugged on official, stuck at 19/100 and loading in doesn't work. You just get stuck on the loading screen

[zenith linden]

ive already done this.

[zenith linden]

yeah its like that for me on all official servers. the player counts never change and im forever stuck on loading screen. broken game.

[thorn orchid]

whole games broke

[formal moat]

r i p

[thorn orchid]

been broke for weeks idk why they had to mess with menus and server connection

[zenith linden]

bro large fish aint spawning either same as small fish ponds. the servers i have been able to join have zero crocs on them cus its impossible to survive as one cuis theres ZERO AI

[thorn orchid]

"lets ad trex but make the game completely unplayable"

[zenith linden]

they add 2 dinos and an elder system and somehow break 30 other things that arent even related.

then they disappear on holidays for 3 weeks and leave us with this giant mess

[thorn orchid]

boohoo

[zenith linden]

during the busiest gaming time of the year. the christmas school holidays lol

[thorn orchid]

git gud if i can load in im fine fish aint the problem noob

[teal summit]

seems like devs went on vacation as soon as the launched the patch. lol

[clear marten]

anyone having issue joining servers?

[zenith linden]

everyone is

[thorn orchid]

noo

[zenith linden]

queue is broken, servers are broken, ai spawning is broken, pins are broken, map is broken in parts, invisible walls, crashes. everything

[clear marten]

okay ill check back in a month

thanks'

[thorn orchid]

Trex would be pretty dope tho

[craggy gust]

cheating rex on eu3 what i have to do

[glacial matrix]

you post something in reg channels, not in here

[glacial matrix]

tis the season

[sharp gyro]

<@&505047238674874368> is it possible to get hlep been stuck for 40 mins and /unstuck doesnt work

[glacial matrix]

read the pinned messages

[sharp gyro]

nothing in there helped

[glacial matrix]

you didn't read them

[sharp gyro]

then share pls

[glacial matrix]

THIS IS NOT AN UNSTUCK REQUEST OR HACKER REPORT CHANNEL. USE THE OFFICIAL SERVER CHANNELS INSTEAD.

[formal iron]

Has anyone joined a server and ur graphics are all blurry and dots everywhere?

It does the same thing on skin creator as well

[glacial matrix]

clear your config file

[formal iron]

Where is the config file at?

[glacial matrix]

read pinned

[hard needle]

Anyone know how to solve this problem? I am getting this in most of the servers i join, i reinstall a lot of things like files and the game already, i do pretty much everything online

Anyong having the same problem?

[glacial matrix]

search the chat - question has been answered many, many times

[hard needle]

but non of them actually worked

[glacial matrix]

whatve you tried

[hard needle]

Reinstall the game, file, verify files, restart, update window, download VR chat for anti cheat, press uninstall anti cheat in steam folder, start the game through that too

[glacial matrix]

gotta keep the VRChat installed afaik

I don't have that issue tho

[hard needle]

yes i installed i

it

[glacial matrix]

ok

[terse jungle]

Installed VRChat, tried installing EasyAntiCheat directly, verifying files, nothin. EasyAntiCheat is really good at keeping legitimate players from playing lol

[burnt glen]

Carno is unpounceble while right clicking

[ashen oracle]

Yea

[static wasp]

im having trouble grouping with my friend, we're both juvi rexes, anybody else having this problem? any fixes?

[granite acorn]

Is steam down again?

[bitter quest]

anyone having problems with Isle just refusing to close?

[delicate mauve]

f

[bitter quest]

I try to stop the game and now its on eternal Stopping but not really

[sullen hill]

JW is there a fix for the gator leaping out of the water so far or is that the new norm?

[lucid vine]

U have to reset ur computer and it will close the game.

[lost rover]

look taskmanager and if it isnt working restart the pc

[bitter quest]

thnx

[lost rover]

np

[bitter quest]

my god i gotta restart the pc everytime im done playing the damn game lmfao

[lost rover]

i can join the servers again now

[lost rover]

for me the problem is solved

[lucid vine]

Still down for me.

[lost rover]

or the isle is trolling me

its connecting sine an minute

[lucid vine]

Do they do roll back? When things like this happen?

[lost rover]

some how i cant join but the servers are all shown and look joinable and the network status is also online

[rotund moon]

some server's are working some aren't?

[lost rover]

jop

ig we just need to wait some minutes

i mean 2 or 3 servers are running again

[lucid vine]

Restart the game and I got back in.

[leaden grotto]

anyone know why I keep getting fatal errors whenever I right click ingame?

[analog spruce]

Happens to me as well lol, I restart my pc after playing because this is the only way to close it

[tacit prairie]

hey guys.. i keep getting 'fatal errors' whilst playing that shut down the isle. i don't know whats wrong

Anyone know anything?

[tacit prairie]

me too!! im getting very fed up with it 🥹

[still bobcat]

Same here

[tacit prairie]

so its not a me problem..

its only started happening recently 😢

[split berry]

I am getting Launch Error trying to start the game comes up atm saying Easy Anti Cheat is not installed? I have deleted it and reinstalled it same issue?

[tacit prairie]

i got around that

downloading it from steam doesnt give you easy anti cheat

download another game that uses it!

vr chat, i used

its free and a fast download.. will download EAC for you !

[split berry]

It’s showing in the game files it’s there but won’t let me in to the game says it’s not installed I have verified integrity of files still not working.. Game was fine for me last night but today it’s saying the Anti Cheat isn’t installed when it is..

[tacit prairie]

very bizarre

it did it for me when i just installed it .. and above ^ is how i got around it

maybe give it a shot and see if it works?

[split berry]

I’ll give it a go got to be worth a try

[tacit prairie]

i believe in you !

[ebon badge]

anyone got a fix for this fatal error?

[tacit prairie]

yep..

lots of us are

[ebon badge]

so it's not just a me thing?

[tacit prairie]

nah

[tacit prairie]

^

[ebon badge]

sweet, thought it was because I was on a potato for a laptop

[split berry]

Well that worked cheers @tacit prairie

[tacit prairie]

NICEEEE im glad!!!

[ebon badge]

I should clarify that this is when opening the game

[tacit prairie]

i JUST got a proper pc and i was like... pls.. pls dont be stuffed

[split berry]

Now I need some parents.. 😂😂

[tacit prairie]

mines like. i get in i can play for 5 mins and then it shuts down

and idk what to do!!!!

[ebon badge]

echoes of extinction is doing their playtest kickstarter if you are bored in the meantime

[tacit prairie]

god bless ill have a look!!!

[glacial matrix]

You can't play the game unfortunately

[ebon badge]

Yeah I figured so, I'll just have to cope until I get back home with my rig

[molten pilot]

Anyone know how to fix "Data Acquisition Failure" when attempting to join a server queue? I've tried restarting the game, Steam itself, and verifying game files.

[glacial matrix]

Queues aren't implemented

[molten pilot]

O_o

I'm assuming since the new UI/update?

[glacial matrix]

Right

[molten pilot]

Appreciate it,.

[tacit prairie]

aany fix?

[glacial matrix]

New engine requires a dedicated GPU so the fix is to have one of those

[tacit prairie]

bruh 😭

i suppose the game was fun whilst it lasted

[glacial matrix]

Game still plays, unfortunately you can't tho

[tacit prairie]

its so frustrating cuz i enjoy it!

[glacial matrix]

Install a dedicated GPU and have fun

Others have opted to use a cloud gaming service instead, you can try that too

[tacit prairie]

thing is.. it was working before???

[craggy bay]

why is it saying i dont have easy cheat installed

[tacit prairie]

its only started acting up today

[glacial matrix]

Did you happen to update the game today?

[tacit prairie]

doesnt download with the isle rip my remedy was downloading vr chat to auto install anti cheat and then it'll work

[tacit prairie]

i havent manually updted; ill check when it last updatd

[craggy bay]

so i have to instal vr chat and it will work?

[tacit prairie]

yus cuz it'll install anti cheat for u

[glacial matrix]

That is one of the workarounds

[tacit prairie]

downloadin the isle doesnt install it for whatever reason lol

[craggy bay]

thanks ill try it rn

[tacit prairie]

last updated dec 27!!!

[glacial matrix]

New PC without a dedicated GPU?

[tacit prairie]

id assume i dont have a dedicated.. im not too techy

new pc tho, yes

[glacial matrix]

Go to task manager then performance, send a screeny

[tacit prairie]

dm?

[glacial matrix]

If you feel better about that sure

[tacit prairie]

ty

[craggy bay]

also i have another question. im on bad laptop rn, my gaming laptop is what i normally use. when i go to open the game on there it starts flasking my computer screen turning the computer on and off then it just crashed and wont turn back on.. is that an issue with the game or with my computers graphics card

[tacit prairie]

graph card id say

[glacial matrix]

Sounds like more issues than just the game

[tacit prairie]

used to do similar when i used a dingy lap

[craggy bay]

sad

i know nothing about computers

i guess maybe take it to the computer store?

[glacial matrix]

A game shouldn't turn your PC off and on

[craggy bay]

i only use the gaming laptop for this game and one other

[still bobcat]

Does Nvidia GeForce Rex 3060 gpu run isle?

[glacial matrix]

🤣

[craggy bay]

also. i installed vr chat and its still saying i dont have easy anti cheat installed

[tacit prairie]

have you opened it

open vr chat

close it

and try iot

[still bobcat]

No cuz it has been working. It only just started fatal errored maybe after the ghost servers

[tacit prairie]

mine just started those too

[craggy bay]

its saying this now "DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument."

[plain dagger]

Does anybody know if you can retrieve or fix a Dino that disappeared from a server randomly? Had a 50% rex that just decided to delete itself from existence

[glacial matrix]

Oh sorry thought you were making a joke with a rex GPU

[glacial matrix]

Regrows aren't done

[tacit prairie]

😭

[still bobcat]

Mb typo RTX xD

[craggy bay]

ikr im about to cry

[tacit prairie]

running this game man holy moly

[craggy bay]

yeah why is this game so damn difficult to playyy

i need someone with a big brain to help me

[winter python]

What GPU do you have?

[glacial matrix]

Fatal errors are covered in the pinned messages

[plain dagger]

Could you please elaborate on this? Is there something they’re working on?

[craggy bay]

im not educated on computers whats that

[glacial matrix]

They aren't done. New updates make them impossible to do

[winter python]

GPU stands for Graphical Processing Unit, or graphics card. Open Task Manager, then click Performance, then click GPU. Its name will be in the top right

[tacit prairie]

we got another one LMAO

[terse raven]

Download vrchat it uses the same anti cheat as evrima

[craggy bay]

it says 11th gen intel(r) core(mt) i5-1135g7 @ 2.40ghz

[winter python]

That's a CPU, click GPU

[hard lotus]

Already done

didnt fix it

[craggy bay]

o

[hard lotus]

wdym

you got the 1:1 exact same error code?

[craggy bay]

intel(r) iris(r) xe graphics

[eternal pivot]

You need the none VR version, but you must run it, then close it before you start the Isle

[winter python]

Is that the only one you can find?

[hard lotus]

got the non vr version and I believe Ive done this aswell but ill try again

[craggy bay]

yeah its in the top right corner right

maybe this computer doesnt have a strong enough graphics card?

[winter python]

There may be a second one listed on the left. If there isn't, you won't be able to run evrima. Your PC doesn't have a dedicated graphics card and is relying on the CPU

[eternal pivot]

Need a dedicated card to run Evrima

[craggy bay]

my other computer does but now its having issues that may need a computer tech

oh well thats jjust sad

are gaming laptops only known to last u a couple years before they poop the bed?

[hard lotus]

didnt fix it

[craggy bay]

everyone told me not to get a gaming laptop and i didnt listen

[glacial matrix]

It isn't the laptop itself

[craggy bay]

u think my computer can run path of titans at least

[glacial matrix]

That will "poop the bed"

[eternal pivot]

Looking back at the error, it doesn’t look related to EAC anyway

[hard lotus]

Doesnt seem to be related to anything, most garbage error code Ive ever seen

"access denied"

like lmao

[craggy bay]

my gaming laptop has lasted me almost two years and now is turning on and off and wont run at all

[glacial matrix]

Getting a "gaming laptop" usually means the seller wants more money from you and expects you don't know what you're doing

[eternal pivot]

Have you verified the game files in steam?

[craggy bay]

thats exactly it i dont know what im doing DX

[hard lotus]

yeah

[glacial matrix]

So you got scammed maybe, idk

[hard lotus]

verified, reinstalled, launched every EAC related program/file, tried the game on an alt, moved the folder the game is downloaded on, restarted the pc after every step, deleted the config, deleted The isle steam folder

[eternal pivot]

Anything in launch options window, if so delete it

[craggy bay]

is it even worth spending the money to get my laptop taken in to a computer store or just buying a new one

[hard lotus]

launch options window?

[glacial matrix]

Hard to say. Idk what issues you have with said laptop and haven't checked it

[eternal pivot]

Right click the game in steam > properties > general > launch window

[craggy bay]

well thank for the help guys

[hard lotus]

https://gyazo.com/d6aeb224b65e14a33cdb7c3a181dee44

ohh you mean this

yeah its all clear

[craggy bay]

im thankfull

[eternal pivot]

Yes, looks good

[hard lotus]

was already empty so

that doesnt fix it either

[glacial matrix]

Vince post your error

[eternal pivot]

What anti virus do you use?

[hard lotus]

https://gyazo.com/c088b0c74a9e4dab7a34b5f13e03df34

[hard lotus]

just the windows one, tried turning it off and put everything isle related into exclusions

didnt fix it

[granite acorn]

Someone know how to fix the fatal error thing?

[eternal pivot]

That should be ok anyway

[eternal pivot]

What’s the exact error, as there are many reasons for a fatal error

[glacial matrix]

New one for me - likely has been mentioned in the chat already

On my phone

[hard lotus]

tried to find something related to it, couldnt find a single person who had this same error

[glacial matrix]

Harder to search

[eternal pivot]

Yeah, never seen it before

[glacial matrix]

I'll load my PC and try to help

[glass coral]

Hello, I recently downloaded The Isle for the first time and was told to switch to evrima but this prompt comes up when I try to load the game from steam. What should I do?

[glacial matrix]

https://www.youtube.com/watch?v=HTL-P_xUPkY

[glacial matrix]

https://www.youtube.com/watch?v=20ElNp8q7pk

[glacial matrix]

using the search function in disco is generally helpful

[hard lotus]

thats what I did

[glacial matrix]

and did you find or check the link I sent?

I didn't check it myself

[hard lotus]

idk if this will help cause my issue isnt really related to the video besides the "access denied" being mentioned

[hard lotus]

yeah

[glacial matrix]

good place to start, right?

[hard lotus]

not really related to my issue

[glacial matrix]

#🔧-evrima-troubleshooting-🔧 message

[hard lotus]

unsure about deleting everything as theres also helldivers related stuff in one of these

and I dont really wanna mess up my helldivers 2 files

[glacial matrix]

check your 3rd party AV and add isle as an exclusion

I'm not sayin I know the answer

just trying to help

[dense light]

is there a way to reset if you're under the map?

[hard lotus]

Im using windows av and I already did that

[dense light]

like if you spawned under it

[tender vigil]

no

u have to starve

or try /unstuck

but if you're falling, it wont work

[dense light]

yeah

[tender vigil]

have u tried unstuck yet?

[dense light]

thanks tho

its in water

[tender vigil]

o

[dense light]

so i'll just drown

[tender vigil]

even better

yeee

[tender vigil]

np np

[hard lotus]

its getting kinda late for me rn, almost 5am, Id hop in bed now. Sorry if I dragged you onto your pc just for me to leave shortly after

but Im lowk getting really tired

I appreciate the help though

[glacial matrix]

good luck, hope you sleep well, happy new year

[glass coral]

I loaded VR per the video but know there’s a fatal flaw apparently??

[glacial matrix]

looks like you don't have a dedicated GPU

RIP

[glass coral]

damn RIP

I thought so but wasn’t sure till now

[glacial matrix]

send a pic of task manager > performance

[glass coral]

Is that what you were looking for?

[glacial matrix]

you didn't do the performance part

[still bobcat]

This fatal error is getting annoying. It didn’t even last 10 seconds this time after I connected

[glacial matrix]

unofficial server?

[still bobcat]

Official

[glacial matrix]

If running The Isle, exit the game.,
Press the Windows key,
Type %localappdata% then press Enter.,
Find "TheIsle" folder. Open it.,
Open the "Saved" folder.,
Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.,
Restart the game. The issues should be fixed..

[still bobcat]

Ye did that already. Installed all recent graphic drivers etc.

I’m out of options

[glass coral]

My bad bro, here’s the performance

[glacial matrix]

Dedicated GPU looks like this - 2 GPUs

you have 1

you cannot run the game, unfortunately, sorry to say

[glass coral]

Damn

So I’ll need a extra GPU then?

[glacial matrix]

I get it once in a while, not once today, on officials. if it is happening super frequent, usually an unofficial server thing. if it is happening super frequent on officials, news to me. if you try anothor official server, same issue? could be that official is cooked

[glacial matrix]

you'll need a dedicated one, that's right.

[glass coral]

yeah okay awesome, thank you very much

[still bobcat]

I’m at US8 rn. Playing with my brother. He doesn’t get fatal errors. I think it’s a device problem

He has 4060 rtx laptop gpu tho. But 3060 rtx supports isle

[glacial matrix]

I play on a gtx 1070 so yeah, you should be fine

[civic citrus]

Why am I getting fatal error game crashes for the first time after 100 hours gametime

I can't play ;-;

I'm gonna try to clear the config

[lament moth]

hello i have this problem :/

easy anti cheat said me game violation...

[slim oasis]

cant play the game due to some if not most foliage dense areas dropping my fps to 1 and bringing my ping to 500 with only 2% of my gpu being used

[coral jay]

best not play this crap game, hackers will ruin your experience. and admins are houdinis

[desert anchor]

if you turn off both foliage physics, it'll help.

[slim oasis]

okay thanks!

[slim oasis]

yeah, i know. ive been playing this game for awhile its just the only game of its niche that is actually realistic.

[slim oasis]

oh my days it fixed it tysm ive been wanting to play allo for FOUR years now on evrima

[desert anchor]

yaaay! i'm glad it worked. enjoy my friend! ^_^

[young perch]

Can anyone help me to fix my client ? I updated it and now i cant join servers because of "incombatible client version" buts the newest patch that automaticly updated on steam?

[crisp garnet]

same thing happen to me if you downloaded the update not able to play rn does your game say blank/115 on the servers?

[young perch]

what you mean with blank/115

[crisp garnet]

when you try to go into a server whats the max amount of players is it 100 or 115

[void ridge]

how to fix pc shutting down when playing the isle? only started to happen after update

[young perch]

100

[young perch]

maybe look on you gpu and cpu tempature

then lower the settings, try a older directx when this works and when this still not is enough maybe upgrade your pc
or if you have a graphics card that normally can run the game, then check if the game is launching on the graphics card or on the onboard cpu graphic chip

[upper dawn]

Im trying to load into petit pieds NA but its saying I have to update the game? how Do i update the game Im convinced its already updated?

[main valve]

It could be that Petit server hasnt updated?

So its mismatched?

[desert anchor]

possible. you'd have to ask in their discord.

[lament moth]

The update didn't fix the problem related to Easy Anti-Cheat; I still can't play.

[tough quartz]

Hey not sure if this is the right spot for me to discuss this issue, but spawning into the game my dino is stuck inside the terrain and i cant get out. What should i do?

[red crane]

Does anyone else cannot connect to any of the servers AFTER the update and after restarting + reinstalling the game?

[young perch]

yes me too

[rotund moon]

How do you fix the client issue???

[lament moth]

Regarding the anti-cheat issue, it seems to be a problem with an incorrect version of the anti-cheat software, and I am unable to update it myself.

[gray cove]

Download VR chat and run it one time.

[lament moth]

don't work

?

a new message...

It would be great if developers or moderators could report these kinds of errors, because I'm not the only one experiencing this problem.

[pliant talon]

i cant join a server because it says try upgrading your game

it says this after the last update

The match you are trying to join is running an incompatible version of the game. Please try upgrading your game version

[slate fulcrum]

anyway on how to get unstuck in a rock

[uncut carbon]

game got an update but servers havent updated yet

[carmine pulsar]

is there still a way to have both evrima and legacy installed and if so what is the current best method for it :)

[uncut carbon]

nah

-# at least that i know of

[lusty viper]

ok ty ❤️

[ashen oracle]

@slate fulcrum ^^^
Gotta go to server chats and follow pinned messages for unstucks

[torpid geyser]

I need to restart my game anytimes bc I got that

I have a very good connection and a nice comp config, so if you have some advices for me ..

[vale mist]

Me too

[vale mist]

Anyone else with the game broken after the update?

[mild tundra]

hello 🙂 please get that issues solved... my own server only shows 65 when i am logged in but if you search it on serverlists there are 80 slots possible. Also it needs 2-4 tries to log in until your new login-skin understands i want to play. Also Adminpanel doesnt work right, i can not change the brightness of day or night. It always sets back to 1.0

[mild tundra]

repair files and then restart the whole pc

[lusty viper]

ok ty

[mild tundra]

what do you mean with "broken" whats the issue at your game? if you play on an unofficial server there can be issues because of ports.

[gray dome]

how to repair the no attack on LMB... i tried to redefine it prime attack again on LMB and nothing.

[vale mist]

Official game and yesterday my game was normal today after a mini update it doesn't exceed 7 fps

[vagrant tartan]

🤔

[sour thistle]

any rubber banding fixes ? this patch has given it to me

[rare knot]

Your server , i think gportal problem !

[mild tundra]

well i think there are some more issues. For exaple unofficial server dont show the correct slots, if you are logged in. Also i had some issues to start the game today.

[mild tundra]

set correct port in your game.ini files

or ask chatgpt...it tells you Port has to be 7777 if it fixed by your hoster contact the hoster

[atomic pollen]

yeah ive been having the same issue for a couple of days now. It only happens to me tho when certain other players come close to me? Something that did sort of help me was capping the FPS at 60 but even then it hasnt been a good fix only a really weak band aid if anything. Hopefully we can get a fix soon

Has anyone eles experienced anything similar with High Spiking Ping causing low to no FPS?

[hollow yew]

This error appears when trying to join a server where I saved a dinos progress. Also it doesnt show the dinos progress when clicking on the server name anymore.
DID I LOSE MY DINO PROGRESS?

[barren mason]

Same Issue

and yes, you lost it....

[mild tundra]

repair files, logg out of steam, log in again, also start PC new... not only restarting.. shut it down and start pc new...start your pc completely new. Had that issue that morning, after restartiong it worked

[mild tundra]

nope

[barren mason]

I crashed in game, I was eating meat, and all of a sudden, I couldnt no movement, I couldnt consume, ungrab or anything, I log out to re-log quickly back in, I get the same error he got, and when i restart game, and click on EU5..... I don't see my dino

74% progress on my allo

The lobby screen is shown to me again

[ashen oracle]

Then the Dino is gone

[barren mason]

Welp

So, when you log out, the Dino stays in game for 5 Minutes AFK and anything can attack or kill it , vulnerable basically

[sudden tiger]

Hellо everyone
After the latest Evrima update (Rex & Allo update), I cannot connect to any server
The game gets stuck on infinite loading / connecting and just not logging in, but at another Steam account works perfectly on the same PC and internet

does anyone know what can cause this problem?

[ashen oracle]

If you don’t safelog yep

[tribal prism]

Hi, how do I fix your connection to the host has been lost?

[ashen oracle]

Check pins for possible fix

[ornate notch]

Hey guys, someone on a different server has this popping up:
What exactly could be a fix for this?

[void ridge]

pc shutting down when playing and pc using like 70 percent of my cpu fixes?

[ornate notch]

Here ya go @hard lotus

[neon crow]

I ended up reverting the graphics back to their default settings and safe logging/shutting the game down completely. When I booted it back up graphics were back to normal.

[ornate notch]

Oh wait

Wrong video

One moment

https://www.youtube.com/watch?v=m_vZ3dIZbAQ

[cerulean kettle]

Help pls guys

[autumn plaza]

im stuck loading

[teal sand]

stuck on connecting screen, does anyone know how to fix it

[exotic goblet]

me too...

[fair pasture]

server still down??

[reef charm]

I can not join Evrima or hordetesting. Everytime I try to boot it, steam ask to make changes then Easy anti cheat wants to keep installing. It then contuines this endless circles. Has anyone experinced this before and have a way to fix it?

[ashen oracle]

HT was moved to main branch now

[sturdy mason]

what about the crazy ping? is anyone alse have this issue?

[opaque zodiac]

My evrima use to run completely fine no trouble but now im getting this anytime i try to start the isle since the new update dropped

Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

Crash in runnable thread RHISubmissionThread

[vestal notch]

Cant join any servers, even after sitting through queue.

[vale mist]

Dude, are the developers even looking into this? There are a lot of people complaining about the update on Discord, Steam, etc... and so far I haven't seen anyone from the game say they're going to fix it. This cost money, they should be responsible to their audience.

[tired crescent]

Hello, how is it possible that every time I close The Isle, it never actually closes? Even with the "Shutting down" option in Steam, it's impossible to close. I always have to restart my PC.

[ashen oracle]

I’ve never seen a dev look at troubleshooting channel. They usually look at feedback ones

[desert anchor]

or make sure to report it in #🐞-evrima-bug-reports-🐞

[winter python]

What GPU do you have?

[winter python]

What issue are you having?

[vale mist]

My game was running fine yesterday and today after the update it became unplayable with 3 fps

[winter python]

Have you tried deleting the config folder?

[vale mist]

yep

[vale mist]

I already deleted the game and downloaded it again thinking it was a bug

[winter python]

The config folder isn't located there

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Delete it. Note: This will reset any of your custom settings to their defaults.

[vale mist]

I've done that too

[winter python]

Since the most recent patch?

[hard lotus]

this didnt help

most of this stuff isnt really related to my issue

seems more like freezing and fps fixes

stuff you need to do if your came messes up while playing

[vale mist]

yeah

[winter python]

What are your current settings?

[hard lotus]

Do you believe you could also check out my issue once youre free?

[vale mist]

ryzen 5600G RTX 3060TI

[winter python]

Unfortunately I have no idea how to help with that, I'm sorry

[hard lotus]

alright, no worries

[winter python]

Settings, not specs. I'm guessing your drivers are updated too?

[hard lotus]

is there anyone I can contact about this cause I lowk cannot play the game at all

theres no videos

no one knows what this is

ive tried everything I could find and was recommended to try

[winter python]

Punchpacket might be your best bet, but the devs are still on vacation for a little longer

[hard lotus]

Alright, thank you

[vale mist]

sim, tudo atualizado

game with everything at minimum

[winter python]

Weird suggestion but try turning everything to Medium, keep Effects and Shadow Smoothing at low. Are you using DLSS? What's the render scale? Is Lumen off?

[vale mist]

lumen off and the 3D is at 70%

yeah dlss on

I've already given up; I'm going to try to get my refund

[wispy flicker]

This is so weird, anyone who have seen this before?
https://medal.tv/games/the-isle/clips/lPGnCeyGEBwPATUQS?invite=cr-MSxHQXAsMzQ0MTIxODA4

[opaque zodiac]

i think? thats right

AMD Ryzen 7 7730U with Radeon Graphics (2.00 GHz)

[winter python]

That's a CPU, if you're in Task Manager click GPU on the left side

[winter python]

Unfortunately that's an integrated GPU, you won't be able to run evrima

[hearty shell]

do you remember this? Old menu:(

[ashen oracle]

I miss that menu

[opaque zodiac]

i was able to run it completely fine before the update

[winter python]

This channel is for troubleshooting

[winter python]

The recent large patch came with an engine update, AMD integrated GPUs are no longer able to run the game

[hearty shell]

IT IS PROBLEM

[opaque zodiac]

oh

[ashen oracle]

#general-feedback then I guess

[hearty shell]

XD

[glacial matrix]

intel either

[drowsy quarry]

Intel never could, sadly

[glacial matrix]

ahh good to know

[drowsy quarry]

honestly idk what's the difference

[glacial matrix]

manufacturers

[spring trout]

Does anyone have a link to the Isle map for locating Evrima?

[ashen oracle]

Look up Vulnoa map

[spring trout]

i have but this is not exatktly right. i use this:

https://vulnona.com/game/map/#map=Gateway_v0.21/316,-183

[round torrent]

does anyone know how to fix the connecting for ages as your loading into a server as i cant seem to play any server even unoffical?

[wet burrow]

Issue: Game stuck as "Running" on Steam and unable to terminate the process via Task Manager after a crash. Fix: Perform a full system shutdown to force-flush the Kernel and hung drivers. Steps: Open CMD as Admin and run:

shutdown /s /f /t 0

Note: This bypasses Windows "Fast Startup," which often keeps ghost processes active even after a standard reboot.

[sonic imp]

Anybody know how to remove frame limit, with the hord test and its update to the main branch i got it limited to 75 and it doesn't want to change whatever i select for the frame limit in settings. Maybe change some setting in some config file?

[drowsy quarry]

How to delete config folder

• close the game
• press windows + R
• write %localappdata%
• find The Isle
• Saved > DELETE config

try this

[drowsy quarry]

** Infinite loading **

• Right click The Isle on steam
• Properties
• at the launch properties see if there's anything written
• remove it completely

try this

[round torrent]

the launch properties is that where u can see evrima and others?

[ashen oracle]

Yes

[round torrent]

perfect 1 more thing how do you remove that completely?

do i just click none?

[ashen oracle]

You trying to go to legacy?

[round torrent]

evrima

[ashen oracle]

You select Evrima branch

[drowsy quarry]

no

just click properties and you already see it

[round torrent]

ohhh launch options?

[drowsy quarry]

yes

[round torrent]

coz there was something written in there

[drowsy quarry]

remove it

[round torrent]

okay done ill try it now

[sand lynx]

I get this too,, no idea what its about

cant even close it with task manager

[lament sand]

my resolution is 1920 to 1080 I was having fps problems so I tried switching my resolution and changing it back but didnt know this game doesnt have the protection for it I am stuck with 3090 to 2040 resolution I cant play the game I cant click anything I am stuck seeing the corner of the screen

[winter python]

Tap f11 then try adjusting the settings

[lament sand]

omg thank you so much

we tried everything but this XD

we even changed game files

😭

and is this normal? I feel like the game is very blurry

[sand lynx]

is anyone actually getting into servers that they have to queue for? im getting 3 different error messages every time i reach the end of the queue

[warm basin]

Hi all, anyone else having issues with connecting to servers after todays update?

[lament sand]

like do you have any guide for settings for the game I get very few fps and the game is blurry I use 50 reso

[sharp vessel]

has fatal error been fixed yet

[warm basin]

I got one after the update 5-10 mins in. Buuuut, not on Windows, can't say for sure it happens on Windows too.

[sharp vessel]

oof still not a good sign, thx tho

[verbal rivet]

hey I cant log in it says client disconnected server is full even tho its not

[warm basin]

Have someone that was having the same error, she uninstalled and reinstalled, worked for her.

[drowsy quarry]

I do

[warm basin]

Thanks for all your content!!

[drowsy quarry]

<33333

[sand lynx]

theres another one i cant get to pop up again but it is just cycling between these 😭

what is the point of queueing if its just gonna tell me the server is full when i reach 1st place 💔

[clever creek]

for me aswell

On the us server it worked but i need eu server

[sand lynx]

servers that arent full work fine

but if i need to queue im doomed

[clever creek]

I think you need to queue ages to get in 50/50 chance

[sand lynx]

ive tried like 15 times on eu 6 lol short queues long queues its just not happening

if i could snag it the second theres an open slot it'd work but because queueing is back theres never gonna be an empty spot

[clever creek]

you get hope and then suddenly connection lost or server full

[sand lynx]

i literally saw the dino select screen for one frame then got kicked back out

[sonic imp]

that worked, thanks

[noble lynx]

hey wasuup i got that issue abt the anti cheat not installed bug nothing is working i tried everything reinstalling pc restarte even browse file stuff nothing is working i need help please

It says:
Anty cheat not installed

[ashen oracle]

Check pins for a possible solution

[verbal rivet]

is it fixed or still errors?

[noble lynx]

Where?

[ashen oracle]

Thumbtack top right if on PC

[noble lynx]

I'll try it

[grizzled hedge]

this game is trash they kicked me and when i try to join i found that i have no progress

[ashen oracle]

Who kicked you?

[grizzled hedge]

idk they said game crashed when i try to log in i found no progress

my 70% cera is gone

[ashen oracle]

It can happen

[spiral vapor]

anyone else experiencing BAD lag? the ping jumps from 50 to 350, can barely kill a chicken because of rubberbanding

[grizzled hedge]

now this

bro the game is trash ngl

[rapid thorn]

its a bug

[verbal rivet]

yeah wtf is going on

[ashen oracle]

Guess the queue is buggy

[grizzled hedge]

they keep updating it but they always forget the importent thing is the bugs and the lag

[rapid thorn]

if u safe log and u log in and ur dinos gone u just need to keep reloggin and it will come back

[ashen oracle]

#🐞-evrima-bug-reports-🐞

[grizzled hedge]

how m safe log out if they kicked me?

[spiral vapor]

BUT LOOK AT REXY AND ALLO, IGNORE SERVER QUALITY! 😮

[ashen oracle]

They didn’t kick you. The server is full

[grizzled hedge]

and i have a good pc and still have 90fps this no way

[grizzled hedge]

bro i was already playing

[ashen oracle]

Ok so you got disconnected. It happens. No one kicked you unless you broke a rule

[rapid thorn]

on officals?

[grizzled hedge]

what rule i would break in official hhhhhhhhhhhhhhhh

this dude is not using hes brain

[ashen oracle]

If you read the pinned rules in the chats like #evrima-na there’s a few there that can get you in trouble if you break em.

[ashen oracle]

Last I checked I wasn’t a dude.

[grizzled hedge]

idc

[verbal rivet]

Im not able to log in to EU servers

[grizzled hedge]

same

[noble lynx]

not working

the bug

[ashen oracle]

And getting mad and not listening to what’s being told to help you doesn’t help you at all.

[grizzled hedge]

and the game kicked me and i dont see my cera progress

[grizzled hedge]

cuz u dont read my talks

[ashen oracle]

Then you can try the relogging like was suggested to you

[grizzled hedge]

u will give me my cera progress?

[noble lynx]

owl its still not working

[ashen oracle]

Ummm no

[grizzled hedge]

then ur not helping thankk you

[ashen oracle]

Then being rude will get you no help.

[ashen oracle]

You could try asking @drowsy quarry for possible help

[grizzled hedge]

m just honest

[noble lynx]

should i ping him or trying on direct massage?

[ashen oracle]

Alright hun. If your Dino is gone then it is gone. You can try the relogging as someone suggested to you. Otherwise you’re back to square one.
Being rude and snappy will not get you any help at all. Now if you’re done acting like a Karen. Go back to play the game, take a break or go watch Cocomelon, have a nice day.

[ashen oracle]

Give it a minute if he’ll respond to my ping. If not you can ping him and explain your problem to see if he has a solution.

[grizzled hedge]

alr alr

[noble lynx]

I got that

[noble lynx]

Ok i understand we'll see then

Thanks Owl Queen

[ashen oracle]

You’re welcome hun

[drowsy quarry]

yeah?

[ashen oracle]

@drowsy quarry up there

They said they checked pins but maybe it’s something else not there yet?

[drowsy quarry]

ah, just send him my video

[leaden laurel]

im having the same issue

[sand lynx]

still wonky

[noble lynx]

me?

[sand lynx]

works ok with servers you dont need to queue for

[ashen oracle]

😭😭😭I don’t have that link…

[noble lynx]

i didnt got anything

[tender marten]

guys what i need do, i cant join in game, not servers

[drowsy quarry]

https://youtu.be/20ElNp8q7pk?si=GdMFqjgeFCQJc3hL

[noble lynx]

i have kougas video but nothing is workinng

[drowsy quarry]

this one

[noble lynx]

i tried all of em

nothing helped

[tender marten]

Domnload VR CHAT, join and leave, then try the isle

[noble lynx]

ill try again

[drowsy quarry]

what exactly did you do

[noble lynx]

method 1 browse the install anti cheat file thing nothing worked

method 2 doing now again

[drowsy quarry]

make sure to launch vrchat

till the login screen

[noble lynx]

ok

[noble lynx]

you ans @ashen oracle are goats its working

[drowsy quarry]

nice

[ashen oracle]

Yay!

Thank you Kouga!

[still bobcat]

I guess they haven’t fixed Fatal errors yet?

[ashen oracle]

Nope…

[still bobcat]

I really thought it was a me problem(graphics card)Then I found out other ppl are complaining as well

[drowsy quarry]

fatal errors are common in unreal engine

it just acts weird.

[knotty dust]

I need help. A crocodile attacked me on the beach. I had an AIbot and Speed ​​T47 at 40% age and was far from the shore, but it still caught me and killed me without missing, and I was running.

[drowsy quarry]

deinos have a super far lunge now

[knotty dust]

WTF !!! its true ??

[ashen oracle]

Been over this with them in #🔧-legacy-troubleshooting-🔧 already. They’re not following what was explained to do.

[drowsy quarry]

ah, happens.

[jade finch]

if i close the isle it doesnt close fully and it says its being executed

[ember raven]

are unofficials loading for anyone

they dont load and i cant see servers

[analog wagon]

yo guys i'm having problems joining servers both unofficial and official it gives me "client disconnected the server is full" even when it's not and sometimes it gives me the connection lost. Anybody knows what can i try to do?

[ashen oracle]

Is your search set to unofficials?

[ember raven]

yes

[jade finch]

then refresh again

[ember raven]

alr

[jade finch]

works for me

[ember raven]

not working

i joined a server right as it was restarting so it might've glitched

[jade finch]

have you set any server as fav

[ember raven]

yeah

[jade finch]

look under official and unofficial server selection and see if theres anything select

[ember raven]

favorites aint working

nothing pops up on history

[jade finch]

if i close the isle it doesnt close fully and it says its being executed and after stopping it it hangs on the will be stopped

[clever creek]

for me aswell

[winter python]

Any dedicated GPU that can run dx12 at Feature Level 12_1 or higher. Can you find what specific GPU and CPU you have? Have you deleted the config folder? Do you have Lumen or Foliage Physics enabled?

[verbal rivet]

Eu servers need fix

[winter python]

Easiest way is to open Task Manager then click Performance

Are your drivers updated?

So it's easier to ping you

[topaz pasture]

is there a proper fix for unofficial servers not loading up

[winter python]

Open the Nvidia App, then click Drivers

[winter python]

Right click the game in your steam library, click properties, do you see any text in the Launch Options box?

[cerulean kettle]

guys, when I log on to the server, there is an endless download

[winter python]

Tap the Windows key, type Nvidia, then click the app that appears

[topaz pasture]

thats for inf loading problem im talking about servers just not showing at all

[cerulean kettle]

help pls guys, when I log on to the server, there is an endless download

[winter python]

It's worth a shot, is there anything there?

[topaz pasture]

nah

[verbal rivet]

what was the point of this update it f8cked everything up

[winter python]

The devs are trying to fix the queues

[verbal rivet]

well did they fixed it?

[bronze plover]

i'm losing hope in actually playing the game

[rocky sonnet]

how was the +15 fixed if im still seeing +15

[hard needle]

Pls help me @winter python

[clever creek]

maybe windows defender is blocking the anticheat

happedn to me in othergames

with battle

[hard needle]

I tried already

[bronze plover]

What about this any idea ?

[verbal rivet]

you get errors?

[bronze plover]

Nope, just loading

[verbal rivet]

infinite loading screen?

[bronze plover]

yeah

[verbal rivet]

111/115 when I try to log in it says server is full

[clever creek]

my game just says when I connect either connection failure or server full any fix for that?

but only on eu server

this message or server full

but its only on eu servers and not on us server

[formal lance]

my game start crashing , just rn 2 times, crashed without even any error, every time i played everything was fine even after update, but now crash

[bronze plover]

I have 5 HOURS IN THE MENU

[hard needle]

<@&818552355796287508> guys pls help me with this, i have been trying to fix it for a few days no. I have tried pretty much all the methods possible

I am experiencing an issue where I am instantly kicked from official servers at the loading screen, right after the connection screen finishes. There is no ban message or error shown in-game.

I have already completed extensive troubleshooting, including:

A full Windows “Reset this PC” (fresh OS install)

Fresh installation of Steam and The Isle

Verifying game files

Removing all Easy Anti-Cheat folders (AppData and LocalAppData)

Ensuring no virtualization, Hyper-V, or Memory Integrity is enabled

No overlays, mods, or conflicting software running

This issue began after I installed another Easy Anti-Cheat EOS game (Path of Titans). Even after uninstalling that game and resetting Windows, the issue persists.

Unofficial servers may work, but official servers always kick me immediately at the loading stage. Based on this behavior and the troubleshooting already completed, it appears my Easy Anti-Cheat EOS registration or hardware/system identifier may be desynced or flagged on the server side.

I would really appreciate it if you could review my account/EAC EOS status and reset or re-register it if needed.

Please let me know if you require logs or any additional information from my side.

Thank you very much for your time and support.

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[tribal epoch]

i cant get into my game

this is what its saying can anyone help me

Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

0x00007ff7f01c25bb TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f01cce0a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f0197c6b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f019c3cc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f01a4cff TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7ee58a727 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7ee58a4c9 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffd520fe8d7 KERNEL32.DLL!UnknownFunction []

Crash in runnable thread RHISubmissionThread

[drowsy quarry]

this happens when you dont have a dedicated gpu to run the game

[drowsy quarry]

https://www.youtube.com/watch?v=20ElNp8q7pk

[hard needle]

Please help me, i have been trying to reach the support team for 2 days now but no one replied to me <@&818552355796287508>

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[hard needle]

no one actually solve it yet

[round hemlock]

the easyanticheat jawn not workin, i verified the game files, went into them and opened the InstallAntiCheat.bat and I got Easy Anti Cheat installed. Idk what to do

[violet ice]

I’ve asked about this before but gotten no response, and yes I have checked the pinned messages and could not find a solution there that fixed the problem. When playing the game I get horrible performance drops, I have a Rtx 3080 so with high settings I usually get 80-90 fps. Completely randomly my fps drop down to 1-10 and my gpu usage goes from 99% to 1-20% as well. Sometimes the game is able to recover but most of the time I’m stuck at either 1 fps which is unplayable or around 10 fps. This issue is only “resetted” by leaving the server (aka it only happens when in a server) but not in the main game menu

[drowsy quarry]

above message

[drowsy quarry]

do you have foliage physics enabled?

[violet ice]

I do. No way tho right?

[drowsy quarry]

disable it

[violet ice]

Ight, I will report back. If that’s it that would be amazing. Thank you ofc

[tribal epoch]

so i wont be able to play it

even tho it was an update to the game \

[drowsy quarry]

precisely, the engine now requires a dedicated gpu

or you can just sign boosteroid, also works

[tribal epoch]

how do i do that

[drowsy quarry]

you pay them money and they let you use their pc's

[tribal epoch]

oh

yea i dont have the money for that

[drowsy quarry]

all good

[violet ice]

Oh yeah your content is great btw, always very useful after new updates. I’m just intrigued, why would foliage physics be causing my gpu to essentially crash?

[drowsy quarry]

i mean, idk... it just happens...

its strange.

thank you tho

[violet ice]

Huh shame, I like to wiggle around the leaves. But if it does fix my problem I’ll be very happy

[limber bramble]

It because EVERYTHING constantly moves in the game which causes the cpu to overload usually. It fixed my issue too cause i had the exact same problem. I disabled foliage physics and its never happened since

[restive pier]

Hello i have a question i just bought the game and ive spend 2 hours trying to fix my issue but nothing works so i wil try to ask for help here.

so i have downloaded evrima it starts perfectly but when i try to cennect to official or unofficial server my game freezes and wont unfreeze even when i had been waiting for 10 minutes i want to ask you is this common issuse and can i fix it i was wondering if my ram is enough but i have 16GB and i think its good my graphics is geforce RTX 3050 ti and proccessor is intel core i5 dunno wich version

so is there any way out ?

[limber bramble]

Where does it freeze? On which loading screen?

[restive pier]

it changes sometimes on the blue connecting screen and sometimes on black screen with game advices

[violet ice]

It does seem to be working. Thank u very much, finally I can play again

[limber bramble]

Okay, that usually indicates that your CPU cant handle opening the game itself. I had the same issue before getting my new CPU. There is a possibility your CPU is burnt and that will make the game not register it correctly

[limber bramble]

Hope it can keep running well for you!

[restive pier]

so there is no way out and my CPU needs to be changed ? i mean i have nootebook so i thing there is big chance its burned cause of cooling

[topaz pasture]

how to fix servers not showing up (usually unofficials)

[limber bramble]

It's possibly the CPU, it does sound like it but I'm not 100% sure

[humble mantle]

[2026.01.02-21.51.23:450][ 0]LogLoad: Took 13.235058 seconds to LoadMap(/Game/TheIsle/Maps/Game/Gateway/Gateway)
[2026.01.02-21.51.23:450][ 0]LogGlobalStatus: LoadMap Load map complete /Game/TheIsle/Maps/Game/Gateway/Gateway

ever since the update my server wont load and has been stuck on this message

[restive pier]

i mean when i open task manager it looks fine no high precentage or anything i think its fine like i said i am completely trapped 😅 i have tried tur on DLSS and off lumen as well everything i tried to run it as if for windows 8 veryfying files everything

and also thank you for responding so quick

[limber bramble]

windows 8? Are you running with windows 8?

When my game did the same my CPU looked fine on the stats as well, but it was very much not fine..

[restive pier]

noo i am running on w11 but i have tried it because i found it on internet 😄

[restive pier]

i hope i am not in the same situation :C

[hard needle]

should i contact steam support for my issue?

the Isle support team is not supportive at all

no replies, no way of communication

[limber bramble]

Ah I see, i thought you still had windows 8 haha. So you said your running it on a notebook? Is there a chance it has an intigrated graphics card? Because you need a dedicated graphics card to be able to run the game as it uses unreal engine 5 to run

an easy google search for your specific model of laptop should be able to tell you if its dedicated or intigrated

[restive pier]

noo its gaming laptop from asus it has dedicated card

its asus tuff f15

[limber bramble]

ah.. Okay that eliminates that possibility then... Yeah the only thing i can really think of is that the CPU is the issue if youre not getting an error message at all. Sorry i cant really help more as its not a very common issue you have :(

[restive pier]

ill try to figure it out thank you so much for helping my or at least trying 😄

[cold plank]

its probably just the game , after the update theres so many people that get horrible perfomances for no reason and no fix. only solution is for the devs to fix it

[restive pier]

But i think there is different problem because i am not getting blue deaths on my nootebook at all and every game runs even more difficult games

[cold plank]

if other games dont give issues, your hardware isnt the issue

[limber bramble]

It can just be the game as well. They did a minor hotfix today and people have been having issues since

[restive pier]

oh i see so i should wait for update

[restive pier]

yea i think the same

[restive pier]

i see

so now i should just wait for more fixes cause i dont want to return my money i just want to play it 😄

[limber bramble]

we'll see how long it takes them... They arent known for working too quickly sadly

[cold plank]

https://cdn.discordapp.com/attachments/1371633044607340618/1456305945305939998/Untitled_video_-_Made_with_Clipchamp_9.mp4?ex=6959339a&is=6957e21a&hm=43e6195f3eeee1b9d27a062db3708fcf29487fa86fcf7cc9a777d81fe0658b5e& this is my and most situations. no matter the settings , perfomance is horrible, i got a 5060 ti card and just stopped playing helldivers 2 with almost all maxed with out issues for a comparasion

[crude kestrel]

Hey, do y'all have a fix for the UI not scaling to fit my monitor correctly?

Its 2560 X 1600, and the UI stretches past the edge horizontally.

[limber bramble]

you wouldn't happen to have foliage physics on, right?

[cold plank]

no, and i did every possible fix. its the game

[limber bramble]

yeah, thats the game then

i know foliage physics reset for a lot of people after the update (including myself) so thought they could've been the issue, but nope

[cold plank]

it goes even worse if i turn it on , so its not even secretly on or something

[restive pier]

yea from i have heard some people were complaining about support of the game and developer team but there is small pogrammer team from what ive heard so i do kind of understeand that

[restive pier]

yea i have played Helldivers 2 as well so i think my nootebook is not the problem

[limber bramble]

i do wonder when they're gonna realise they need to optimize the game better.. Like having literally the best things you can find on the market shouldn't give you a game that runs at barely 30 pfs, cause thats what my 1060 and i-5 things do currently for the game onb lowest settings, and your things are 100x better and should be giving you about 130 FPS

[cold plank]

i can play monster hunter wilds , which is already badly optimized, with out issues, so that give you an idea on the level of unoptimaziation of this game lol

[restive pier]

oh i hope they will try to fix it soon i dont wanna wait to play my paid game 😄

[limber bramble]

Yeah that usually fixes it haha

(the keyword in this is usually, the game runs bad in general for most people)

[restive pier]

i did this as well and i wont even join server it freezes 😅 😭

[drowsy quarry]

do you have any command line written in your launch options? such as +connect

[modest rapids]

why do i keep getting fatal error

[restive pier]

I have command to prefer direct 11 I tried it because it apparently takes less RAM but even without anything it wont run

[drowsy quarry]

the game doesnt run in dx11 🤔

at all

[restive pier]

It can start 😭

[drowsy quarry]

which servers you get a freeze on

[restive pier]

So I should delete that and paste something different

[restive pier]

I have tried EU servers

Official

[drowsy quarry]

try unofficial

[vale mist]

The problem was the update, but we already know when they're going to fix it? That's a question.

[restive pier]

Which one ?

[drowsy quarry]

any of the big ones

[restive pier]

I’ll try

[vale mist]

I'm going crazy that the devs aren't indicating that they're fixing or even trying to fix it... just one answer!

[winter python]

Yes, they'll know more if you report your issues in #🐞-evrima-bug-reports-🐞. They are still on holiday break

[restive pier]

It freezes again on this screen

[drowsy quarry]

you running without that command line already?

and after restarting the game?

[restive pier]

Yea

[drowsy quarry]

hm, i would say try to download hordetest and then come back to evrima

[restive pier]

Okay I’ll try and I’ll let you know after

I know for sure its not hardware issue but I can’t figure out what’s the problem

[jaunty spire]

how do i fix the easyanticheat isnt installed again?

[glacial matrix]

https://www.youtube.com/watch?v=20ElNp8q7pk

[restive pier]

And should I uninstall it completely or do I just switch the version because it is somehow installed

[drowsy quarry]

try switching, then verify files

and then come back

make sure to launch it too

[restive pier]

So I’ve launched hordtest now and I am going to verify files then I should switch to evrima and try to connect to server

And thank you for spending time on my problems I appreciate it 😁

[drowsy quarry]

all good

[restive pier]

Should I try official or unofficial servers

@drowsy quarry

[drowsy quarry]

both

[restive pier]

Sure

[restive pier]

Official freezes and unofficial too 😭 I had opened the task manager while connecting snd CPU runs at 60% everything is fine and then it freezes randomly

[drowsy quarry]

weird

tried a clean uninstall?

[restive pier]

I have not

[restive pier]

Do you think it will help ?

[drowsy quarry]

maybe;

[restive pier]

I’ll try

[drowsy quarry]

Clean reinstall

• windows + r
• %localappdata%
• find the isle and delete it

then

go to steam and uninstall the isle then install it again

[restive pier]

Alr should I install Clear version or evrima ?

[drowsy quarry]

ye then u just install evrima

[restive pier]

Alr

[runic sable]

game has just fatal error'd three times on the bounce after playing a good few hours yesterday then an hour or so today. Tried uninstalling anti-cheat folder and re-verifying game files but still doing it

[slate fulcrum]

is there anychnace of a admin to help get unstuck ? or kms ?? /unstuck. doesnt work n ive been stuck for days haha

[rough solstice]

i’m having issues where i can’t connect to servers, it just puts me in the connecting to server screen but on my alt account i can join servers just fine, anyone have a solution to this?

[restive pier]

I have uninstalled and downloaded it all again and still the same issue it freezes again

Should I just try to play legacy or wait for developers to fix it or is there anything else that I can try ?

[rough solstice]

well it’s bc i had a +connect xd

[swift mortar]

Anyone able to help with this? I closed the game about two hours ago and have never had this issue before.

[drowsy quarry]

i have no other ideas, sadly

[restive pier]

its okay i am happy that you at least tried thank you 😄

last thing on my mind is do i need to torn something off in graphics setting or it should run without touching it ?

[slate fulcrum]

how long does it take a rex to starve to death im stuck asf n nothing i can do

[swift mortar]

I've reinstalled, now I'm having issues connecting to servers.

[restive pier]

does it freeze ? thats what happens to me

[drowsy quarry]

should run

[swift mortar]

I either get failed to connect to server, or server is full.

[restive pier]

alr ill try legacy

[swift mortar]

We'll see if it goes differently now.

[drowsy quarry]

queue is bugged btw

it often kicks you

[swift mortar]

I know I sent a lot of screenshots my bad. Originally I was playing, went did some housework took a nap came back and got that first issue

Did a full reinstall. didn't get put in any ques and got failed to connect.

Just sat in that que now I have

and this is th eother one I am getting.

[ember raven]

officials loading for anyone

haven't tried unofficial

[swift mortar]

I can see the servers, can attempt to join, can join ques, can not connect to any.

[vale mist]

Well guys, lots of problems and no resolution from the department that should be involved, time to play another quality game.

[swift mortar]

Either said failed to connect or server is full everytime

[winter python]

You stopped responding to me. Have you tried disabling foliage physics?

[vale mist]

Yes Lunary, yes, I've already done everything you said. Physical foliage won't solve the problem of an entire update.

[winter python]

For many people, disabling that setting drastically increases their FPS

[vale mist]

In any other game, the problem that an update brought would have already been solved, but not in The Isle; here, the game is a reflection of the devs.

[winter python]

Hey man, I'm just trying to help here. You can either work with me or make this difficult

[vale mist]

Things are already difficult, Lunary. This is a paid game, I didn't redeem it on Epic Games. This is just a player's rant.

[winter python]

Alright, so yes or no, did you try the things I recommended? Updating drivers, putting settings at Medium, disabling foliage physics. I might also try disabling DLSS and manually adjusting the 3D scale to be 50 as well

[vale mist]

Yes, yes, yes

something more

[hard lotus]

relateable. I cant even get into it atm

[ember raven]

bruh my game still says scanning all frequencies

been about 10-15 mins

[winter python]

Right click the game in your steam library, click properties, do you see any text in the Launch Options box?

[ember raven]

nope

[swift mortar]

anyone having connection issues. I spent an hour with issues. Decided to join an unofficial and left, then rejoined an official que and got in fine

idk if it'll work for anyone else

[ember raven]

i was playing an unofficial and i joined as soon as it restarted and then the problems began for unofficial

i was just playing official and got off now it doesnt load

[swift mortar]

sounds similar to me

[ember raven]

dumb isle

wait you play deino right?

[swift mortar]

usually yes, but currently trying to get to prime elder rex

[ember raven]

wut server you play deino on

[compact umbra]

can we get somebody to code some food in the water for crocs thanks that would be great

[ember raven]

i found 2 elite fish in 15 minutes today somehow

south of the bridge in delta

most east side of the delta

[eternal pivot]

As the game had an engine update it’s advisable to at least Delete the games Config ( see how in pinned messages at top), it resets all settings, can help with performance and bugs

[eternal pivot]

Try this, worth a shot > Flush dns in your network

Type cmd in windows search > open the Command Prompt as an Administrator, copy and past this > ipconfig /flushdns > hit enter, let it run, then close the command box > try the isle

[ember raven]

is this safe anyone?

what does flushing ur dns do

[eternal pivot]

It’s safe, it refreshes your network settings incase something got corrupted

[ember raven]

do i add the > or nah

[eternal pivot]

Nah

[ember raven]

will it kick me out of valorant?

[eternal pivot]

You playing it now? If so it might temporarily

[ember raven]

paste it beside system32>?

@eternal pivot

[eternal pivot]

Yes

[ember raven]

ty

ima try isle

[eternal pivot]

Np

[cobalt wharf]

What is everyones settings for shadows & shadow smoothing? Crashed my game trying to find the best combination to get rid of flickering

[eternal pivot]

I just use Epic for both at 100% 3D resolution, but it will depend on your performance

[ember raven]

didnt work.....

[eternal pivot]

ok not that then

[ember raven]

official and unofficials dont load for me

[cobalt wharf]

yeah definitely looks the best chunks -50fps for me

[eternal pivot]

have you deleted your Config file and verified the game?

[ember raven]

nope

no idea how to do that either..

[eternal pivot]

Ok you can do a quick verify in steam.. right click the game > properties > local files > verify

[ember raven]

oh thats what you meant

thats the only thing i know to do lol

[eternal pivot]

🙂 Ok delete the config folder to reset all settings

[ember raven]

local files in properties?

[eternal pivot]

You may need to clear your config folder,
Here is a step by step guide:

• If running The Isle, exit the game.,
• Press the Windows key,
• Type %localappdata% then press Enter.,
• Find "TheIsle" folder. Open it.,
• Open the "Saved" folder.,
• Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.,
• Restart the game. The issues may be fixed.,

[ember raven]

i pasted that and it says i may need to clear my config folder

[eternal pivot]

you see the Isle Config folder? if so delete it

[ember raven]

i dont

[eternal pivot]

put this in the address window in file explorer.. %localappdata%

scroll down to 'the isle'

sorry in address window

[ember raven]

i did all of that and just play the isle?

[eternal pivot]

Config is in saved older

[eternal pivot]

yes

[ember raven]

nothing..

[eternal pivot]

do you have admin privileges turned off? If so make sure you have it on

[ember raven]

no how?

[unique needle]

so i just got an update for the isle and this is whats happening

what does content file locked mean?

[eternal pivot]

If you're blocked from a file, right-click it, go to Properties > Security > Edit to add permissions

[ember raven]

i got an update too for some weird reason

[unique needle]

have you found anything out yet?

[ember raven]

nope

[eternal pivot]

oh that might be the issue, your version is different to the server version.

[shrewd cave]

ok after the recent update I have gotten 2 or 3 random ue4 crashes, is there any known solution to this yet? dont really have any specific details on the crash I just wanted to ask if theres any mention of it in here or a pin or smth I can find

[ember raven]

how do i go back?

i was playing earlier today with the update

[eternal pivot]

if the update just happened the servers lag behind and will update shortly

[ember raven]

it happened this morning for me

i played today and now it just stopped

[eternal pivot]

ok this might correct itself over the day

[eternal pivot]

verify the game in steam to trigger the update again, or restart your pc and steam from scratch

[unique needle]

ty]

[ember raven]

so it'll be fixed by tommorow or something?

[eternal pivot]

seen it happen with updates, they correct eventually, but may not in your case, I would still get the config file deleted as it does improve performance and reduces bugs after updates

[ember raven]

yo ty so much

finally worked

deleted config twice

[eternal pivot]

nice

[eternal pivot]

keep in mind you will have to set up your preferred settings again (but always turn off Foliage physics as it a performance killer)

[ember raven]

the game failed to properly connect to the steam online subsystem. please ensure steam is running and try retstarting your computer

either i quit or ignore

[compact umbra]

whats the deal with the rubber banding do i need too change some setting? im in the right servers for my area?

[spring spoke]

there is a glitch with the carno. there is carno exploit where you can never get pounced by holding right mouse button, you get stunned from any angle and then just stun lock anything can gets glitched that tried to pounch. you've probably heard this from other people but as people are learning the game they find exploits. thank you for your attention.

[eternal pivot]

reinstalling the game or Steam, or checking router connectivity, might be necessary as it indicates a local Steam/network issue preventing the game's online functions.

[granite hinge]

I had an allo saved on one of the US severs. I clicked on the server and it gave me the preview of what dino I had and if it was safe ect. I clicked on the server to join but couldn't get in. went to refresh the page to try again and it seems my dino is no longer there. has anyone else had this? i hope i didnt just loose hours of progress

[eternal pivot]

check the ping first make sure its as low as it can be

[elfin badge]

does anyone know anything about booting and it says anticheat isnt installed?

[eternal pivot]

Try this, Download VRchat in steam (use the non VR version), its free, run it once, close it.. start the isle, weirdly enough it installs EAC for you

[jade lodge]

how to fix client disconnected (your connection to the host has been lost)? i have pretty good internet and im at 11ms currently

[grand ore]

is there a way to get it without doing it this way?

[safe basalt]

#🔧-evrima-troubleshooting-🔧 message

[grand ore]

oh thats what you meant my b

[still bobcat]

When are they going to fix this fatal error

[elfin badge]

i tried this with brawhalla since it uses EAC too but it didnt work, ill try vr chat now

[vale mist]

here's the thing, problems have been reported since the very first moment of the update and nothing

[elfin badge]

it shows I have the anticheat files but still nothing

[eternal pivot]

verify your game in steam

[grand ore]

the integ of the files right

[eternal pivot]

which fatal error? there are many causes

[eternal pivot]

yes

[jade lodge]

is this because of the queue issue?

[eternal pivot]

could be, was it a full servers?

[still bobcat]

I connect And play for like 3 minutes, then it says fatal error

[jade lodge]

it displays as 110/115 when i try to join US, but alas i get the error message. maybe the player count is still displaying incorrectly.

[grand ore]

done it twice and installed the regular version then the evrima and still nothing

[eternal pivot]

Ok for starter, Verify the game, Update both your GPU Driver and Windows 11, Delete the games Config folder (see how in pinned messages), Delete your Steam cache

[elfin badge]

it worked, thank you @eternal pivot

much appreciated

[eternal pivot]

you are probably right the numbers can be laggy, so it might actually be full, try a near empty server just to test

[still bobcat]

How to delete steam cache?

[eternal pivot]

great

[ember raven]

is there a limit of certain dinos on petits?

i cant play cera that i was just on

and im tryna play deino

[eternal pivot]

In steam > settings > downloads > delete download cache

[jade lodge]

yeah i am able to join a EU server, so ive assumed thats whats up with it. hopefully they can fix it soon but i get they are a small team !

[grand ore]

still broke XD

[elfin badge]

download vr chat

launch it

or did u already do that

cuz i had the same issue and it worked for me

[grand ore]

yeah but my space is limited so if i uninstal after will it still work

[elfin badge]

u dont need to uninstall isle

[grand ore]

no vrc

[elfin badge]

vr chat is like 1 gig

[eternal pivot]

maybe dont uninstall it until the isle works

[grand ore]

one of my drives are broken and i have streaming stuff on my pc so i have less then 400 gigs

and thats for everything on my pc

[terse hamlet]

my game infinite loads everytime i try to join a server how can i fix

[ember raven]

bro wtf

my game just said

Fatal error!

[eternal pivot]

Vrchat is a very small download

[ember raven]

while i was waiting to play a dinosaur

[eternal pivot]

damn your having a rough day.. Update both your GPU Driver and Windows 11, Delete your Steam cache

[elfin badge]

now when i try to connect to an official server it says connection lost

unforch

[vale mist]

Will a patch update come out tomorrow morning?

[grand ore]

i got it to work thnx yall

[rose imp]

Can anyone help me. This game has never been an issue for me with FPS. But since the update whenever im close to another player my FPS drops to like 5-10fps. Once there gone my FPS goes straight back up. Any fixes?

[winter python]

Have you tried deleting the config folder?

[rose imp]

No. Thanks ill give it a try

[winter python]

Np, also make sure that Lumen and Foliage Physics are disabled in game

[eternal pivot]

Also turn off Foliage Physics if its on

[unborn veldt]

Anyone else get this issue? After refreshing or reopening the servers lost it just sits on scanning frequencies. Deleting confic folder, restarting/force closing, and uninstalling and reinstalling doesn't seem to help

Just kinda happens at random when hopping on to play