AVG is one of the worst performing AVs out there, excluding the scam ones like TotalAV. If you really really don't like Windows Defender then I recommend F-Secure, ESET, or BitDefender. Bitdefender is the "safest" but that comes at a performance cost, ESET is the lightest weight but doesn't do some things like script protection, F-Secure is in the middle and is my choice of the 3.
#🔧-evrima-troubleshooting-🔧
1 messages · Page 191 of 1
Please check channel description. Unstuck generally moved you backwards, and the cooldown can be reset by relogging, but there are lots of places that cannot be escaped with unstuck.
Fatal Errors like that are usually a sign that you have hardware issues with your PC, typically a bad RAM stick, though may also be caused by Windows corruption or interference from another program. As a starting point, could you please download OCCT and do a CPU + RAM Stability test? Prime95 is an Open-Source option if you prefer, but it isn't as user-friendly.
Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC
Audio stuttering is typically caused by your CPU not keeping up, though this can be exacerbated by having low RAM. Do you know your system specs?
Have you installed any sort of after market antivirus?
Having something stuck in your mouth is a common bug in Evrima, the only real way to fix it is to relog
wasnt stuck in my mouth though my entire body was stuck inside it and i just froze, i relogged a few hours ago though and im good now
I'm encountering the bug again where whenever I load the game up it just zooms into the top left corner of the menu
On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
that did not fix it
Open up the game, press F11 or Alt+Enter, then go into settings and change the resolution to your desktop resolution
neither of these buttons are doing anything when i press them
OK let's do the full battery. There are instructions to delete your config - I know you have already done it once, but please do it a second time
Make sure the game is exited for each step below.
- Make sure Windows is completely up-to-date. Restart your PC if any updates are applied.
- In Steam, right-click The Isle, Properties, Installed Files, Verify integrity of game files. If Steam finds a problem, you will see the game start updating.
- On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
- On your keyboard press the Windows key and X, then select "Command Prompt (Administrator)" or "Windows PowerShell (Admin)". Copy the following two commands and paste (by right-clicking in the window, not ctrl-v) into the window that opened:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
``` then restart your PC.
5. Uninstall then reinstall your graphics drivers (follow NVIDIA, AMD, or Intel instructions depending on which you have).
6. If it's still not working, please try uninstalling then reinstalling The Isle
no, but i managed to get it fixed, after steam and discord the isle was quite literally the first thing i installed
my prios were straight alr
What fixed it?
constantly getting fatal error message, que is the forever wait. Is there any resolution for the fatal error?
Fatal Errors like that are usually a sign that you have hardware issues with your PC, typically a bad RAM stick, though may also be caused by Windows corruption or interference from another program. As a starting point, could you please download OCCT and do a CPU + RAM Stability test? Prime95 is an Open-Source option if you prefer, but it isn't as user-friendly.
Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC
game runs around 35 ping and getting 150-200 fps. I will try the OCbase link
cpu: AMD Ryzen 7 7800X3D GPU: AMD Radeon RX 7900 XTX
Specs are definitely good enough, and you don't have one of the failure-prone Intel CPUs, so start with making sure your RAM is good then we'll move on from there
no errors detected
Alright, could you follow through this list?
Make sure the game is exited for each step below. Feel free to try the game again after each step and stop if it is working correctly.
- Make sure Windows is completely up-to-date. Restart your PC if any updates are applied.
- In Steam, right-click The Isle, Properties, Installed Files, Verify integrity of game files. If Steam finds a problem, you will see the game start updating.
- On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
- On your keyboard press the Windows key and X, then select "Command Prompt (Administrator)" or "Windows PowerShell (Admin)". Copy the following two commands and paste (by right-clicking in the window, not ctrl-v) into the window that opened:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
``` then restart your PC.
5. Uninstall then reinstall your graphics drivers (follow NVIDIA, AMD, or Intel instructions depending on which you have).
6. Uninstall then reinstall The Isle
I have a big problem. The game was working on the same device some time ago, and now it crashes and it looks like in the screenshot. I have no idea what to do. The device is powerful enough, all drivers are up to date. I've tried deleting the folder from %appdata%, compatibility modes, reinstalling, running from another user's account, verifying files and I have no idea what else I can do. I have Windows 11.
Game just doesn't Launch for me, Tried Veryfying game files, Running as admin, Doesnt launch
I am getting the same thang
Do you have the same problem as me, that it freezes immediately after starting?
yes
@haughty zinc @bright kernel @potent depot
That sounds like interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire TheIsle folder in Steam as an exception.
Worked, Thanks man 🙂
how would you add it as an exception
God damn it man, Whats the solution to this?
@signal path its working bro, thank you so much
What's you GPU?
How can I get my controls back when the creature stops responding? this is on maia. I encountered 8 man omni pack and couldn't use A or D to turn myself, couldn't use the mouse/camera and W to go foward the way I was looking, couldn't use headbutt, couldn't use stomp, couldn't use kicks, and couldn't use ALT-attacks
Do you have to log all the way out and all the way back in to get your controls back? Mid fight?
Has anyone else experienced this?
Please DM me if you have a fix for this or have found a solution
can this pc run the game with 60 fps on average or more
Gigabyte Radeon RX 7700 XT 12GB
AMD Ryzen 5 7600X 4.7GHz Processor 6 Core for Socket AM5
G.Skill Flare X5 32GB DDR5 RAM with 2 Modules (2x16GB) and 6000 Speed
easy 120+ fps on high settings lol
cuz you some how have the same specs as me
Are developers going to add DLSS support for the game? I was checking the graphics options, but did not see DLSS option. If they add it - that would increase fps ingame
NA2 rubber banding hard
Yes
Evrima has DLSS support, perhaps you are looking at Legacy or don't have an RTX card?
There are a few bugs that can cause that, all require relogging. A common one for herbivores is using G to grab oranges from the orange tree
how long should I wait untill fluid deficient is gone? I am trying to do the saltwater mutation - so I drinked saltwater untill my water bad was empty (even puked 2 times). Then I drinked fresh water, but the fluid deficient is still here
The only way to get rid of it is finishing getting the perk. It's about 2 full bars of water loss, not counting vomiting
With vomiting, assuming you drink, vomit, then drink to empty, it's about 8-10 repeats from memory
Anyone know what this is about?
hey guys can anyone tell me if they play this game on a Intel Arc B580 video card and if so how does it run?
im currently using my old video card in a new system, budget 1080p 144hrz gaming.
the rx580 i have now is giving me a solid 60fps but everything is off or low as it goes. resolution default 50 @1080p. but no dlss or anything cause its an old ATI card.
what cheap video card do you guys find runs great on this game at 1080p with high fps?
thanks.
buying an Arc is risky I gotta say
the isle doesn't even have support to FSR anymore, despite having it in the code, and I doubt it will have Xess soon or the "good" GPU drivers for the b580
@smoky cargo I am using GTX 1080 and I get between 60 to 80 fps in The Isle. I just watched a review of Arc B580 compared to GTX 1080 Ti - basically they have the same framerate - you will probably have between 90 to 100 fps if you use it. This game needs at least RTX 3060 to run somewhat decently
some GPUs I recommend for a nice price:
- Rtx 3060 12gb
- Rtx 4060
- Rx 6600
- Rx 7600
Why do you say that? It's using FSR on my machine
you have the option to choose fsr?
FSR is what it uses if DLSS is unavailable
FSR isn't something i'm worried about. i want to go with DLSS since it makes it look better anyhow.
i think what i'll do is go for something like a 4070 or maybe even an older 3070 ti then. those two cards are still kind cheapish... sorta
well, 4070 is amazing I gotta say
how is this game with ray tracing turned on?
im hoping the price on the 40 series drops in march
afaik Evrima does not support Ray tracing
if not, i will go cheaper. like 4060ti or 7700xt then
I should say: it uses Lumen, which has light casting, but it doesn't have artificial lights so ray tracing wouldn't help
Sun rays are precomputed
when we watch a youtube video and the game looks amazing, do they have it modded then maybe? like a eni video mod or something. i thought it was my entire lack of ray tracing
oh and plus, you said something about everything on low...
well, the isle don't really have low graphics
some people play the game in high and epic settings and change nothing tbh
the game looks very amazing if you put low
Even with everything on the highest settings it doesn't look like the cinematic videos, in my experience. They are a little bit deceptive
tho a good card will definitely help in the 3d resolution
which is a key thing for "good visual"
yeah
That sounds like interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire TheIsle folder in Steam as an exception.
for reference, after my optimization I play the game in 115fps with a 1660ti
but I hate playing high fps XD
Kouga what are your settings at and lumen on or off?
ok
my rx580 is close sorta to a 1660. 1660 still beats it but its in the same ball park
except the rx580 does have anything going for it but straight fps
try this
This video shows you epic settings are a lie. Here you will see how to improve your FPS with my settings breakdown!
👀Bem vindo! Welcome!👀
PT-BR / ENG
Watch my Evrima Guides: https://youtube.com/playlist?list=PLdvqZdnB0LRXw2S_uSlgjno_i8bE1LbIn
Watch my Combat Guides: https://youtube.com/playlist?list=PLdvqZdnB0LRVhGGslKlu4wrFilMn_DsEj
--------...
seems to help people a lot
Rx580 is plenty good enough for Evrima, but it is a very CPU heavy game
ill check that out.
i did one tutorial. and i got 60fps 100% of the time. but i just gotta get a new video card regardless. so might as well grab one that is good for the game im on
my cpu is meh' its 13th gen at least :p but its an i3
It uses a lot of procedural generation for all the forests and landscape which sucks a lot of CPU. The audio engine is also very CPU hungry
with this gpu- no. my gpu is 100% cpu is 44%.... but i mean when i get a new video card. get a new cpu too. just a small upgrade to an i5 13th gen would be huge
This isn't always a good measure these days, just quietly
Intuitively it might make sense but experimentally not so much
don't forget to update your motherboard bios XD
to not get oxidation ahha
yey
Hi everyone, I just noticed that the Dilo’s hallucination doesn’t cause damage. To the best of my knowledge, it used to. Is this the result of a new update?
so i allowed the isle to bypass both windows defender and my avast antivirus, though it still doesnt want to load up
do i uninstall and reinstall, maybe?
im not sure what else i can try
the game worked completely fine for me prior to this newest update
it's a bug sadly
allow the entire the isle folder then restart your pc
oh ok! ill restart n report back
My advice is uninstall Avast
When can the fix be expected?
I don't know
make sure to report it
me or my friend can't see the servers, it search for it but nothing appear.
Are the servers all down or... ?
They are currently restarting, they do it 3 times a day
aaah ok ^^"
For future reference the times are <t:1738425900:t>, <t:1738454700:t>, and <t:1738483500:t>. They take up to 15min to finish restarting
I was here to ask about that earlier and saw the message, ty for the info!
I downloaded the Microsoft drivers from Microsoft themselves then I was experiencing an issue with the net framework so I started the isle through the .exe file and it opened then crashed then opened on steam no problem
Kinda wierd way
Very strange! I'm glad you got it sorted, though.
Being a fresh install you might have been missing some updates that got installed in the background while trying to fix it
I think that was what was it, +I had installed steam on my m.2 and not onto my drive w windows
So it may have been something with that too
But it's sorted
did this. it worked
finally in, but what about pcs protection? surely windows defender isnt strong enough?
Hello! My game Get crash since yesterday. I join server 2-3 mins FATAL ERROR! Worked fine for months. I dont know what hapenning. My Crash Log :
I tried Deleting TheIsle Folder from local Appdata and verify files. Also fresh installed like 5 times already. On steam i have The isle (Evrima) launch option selected.
Please some one help I need my daily dose of adrenaline from Isle.
Guys how do you know if you are banned from server ?
Hey not my problem but someone i know installed the isle and no servers on official or unofficial are showing up at all
windows defender is the best one you can have
make sure all your drivers and windows are updated
and see if your system is performing correctly while playing the game
(not overheating, not overclocked, etc)
are they in evrima?
yes
what version
@drowsy quarry Spiro
Its not overclocked. certainly not overheating its around 80C while i play. My settings are all low Epic distance 100 3D res with DLSS Quality. Lumen also Off.
Drivers are updated I made sure
Does MSI afterburner stats Trigger VAC or smthing ?
that's not evrima
I mean, not the "correct" version of it
Spiro is abandoned
I only use MSI to see the usage of the components
oh okay
to stress your PC you can use other tools to detect crashes and stuff
tell them to pick evrima
❤️
alright thanks ill let you know if its still happening
sure
The game works now for some reason 30 mins No crash so far..... 2 days unplayable now playable ? WTF
hi guys i need a help my the isle isle evrima when i launch it and when its loading just got lagged in loading screen and i cant play
im not sure if this goes here but i wasnt sure where else but what is this tan border? https://prnt.sc/aMYbtA2yrMAw
Any1 know why my game freezes on the intro when i start my game? Like it freezes after like 5 seconds after i start it
It just freezes here
I have played it before, i have verified the files
!help!! i can't open the isle for like one sec before it pause and it say #000000022 easy anticheat
nnvm i am going to reset my pc
i have the same problem
Yeah its really weird
yeah when i launch legacy its everything normal but evrima is freezing
if you have a third app antivirus, disable it
log out of the server and log in again
usually happens when it's raining
if the problem persists, you'll need to delete config folder
if you have a third app antivirus, disable it
making an exception for the entire the isle folder works too, sometimes.
i have a antivirus, i tried to disable it but it didnt stop my game from freezing
same
did you made an exception
@granite moss you as well
wdym?
how do i fix my screen freaking out
either make an exception to the isle in your antivirus
or just uninstall your antivirus and let windows defender do the job
disable DLSS
no i dont i will do it
okay
ill try that too
yeah do it
!help!! i can't open the isle for like one sec before it pause and it say #000000022 easy anticheat
that did the trick, added my whole steam folder as an exception, now it works, thanks
on my way in to stomp some people
all good
i will test this soon
should work for you too if you had the same problem, i installed this virus protection today so it was quite obvious for me, tho i didnt think about it
what antivirus do you have?
Norton
Let me know if u need help with adding it as an exception
so apperently the bloody game crash if i turn Lumen off ? WTF
omg works i love you bro
yey ^^
i cant load into it at all it just keeps saying the error is easy anti-cheat isnt instaled
Check the pinned messages
but its an anti cheat error
and how do i do that btw
i dont normally do these things
Hi, any fix ? i stayed in que for 50 mins ..and the only fix that i know is relogging .. but cba staying in que again
Click the thumbtack icon in the top right of the channel
Disable DLSS
no not that, i mean the code thing on it
What code thing?
thank you!
you need to make an exclusion for TheIsleClient-Win64-Shipping.exe in your antivirus program
that part
That's not relevant to your issue, you said that anticheat wasn't installed
Try these #🔧-evrima-troubleshooting-🔧 message
anyone got any information about dlss 4? anyway we can inject it oursselfs? is the Nvidea app coming with support soon?
whne the next upda
no eta
i9 13900k CPU with 4060 GPU
Read rule 10 #rules-and-info
huh hi ik u from youtube
all subscribe on her channel trust me she is telling all news so good
huh ok
hi XD
Is it possible to get unstuck by admin or not?
Did you try /unstuck?
Yes 😦
What server are you on?
Check the pinned messages in #evrima-eu to see how to request assistance
It typically scores top marks in independent testing, just because there are paid alternatives doesn't mean the paid alternatives are better 😉
A lot of 13900k have or will fail due to the oxidation issues, it would be good to eliminate that first. Could you please download OCCT and do a CPU + RAM Stability test? Prime95 is an Open-Source option if you prefer, but it isn't as user-friendly.
Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC
The pin contains outdated instructions that won't work anymore, could this be updated?
Which part doesn't work?
Running EasyAntiCheat_EOS_Setup with no parameters will just error and do nothing, it needs to have the ID of the game passed to it (which the batch file does). The steps for how to get to the folder aren't quite correct either
It would be good to have the full uninstall/reinstall instructions instead, aka deleting the two EAC folders from appdata and C:\program files (x86)\ then running either the install batch file or verify files
It would be nice to have the fix for the AE screen freeze (antivirus) pinned as well
Evrima uses the DLSS plugin straight from nVidia, once that is updated it will include support for DLSS4, and may even already have it.
are na 3 west down rn?
0000022 means EAC has detected a program that is not allowed, can you please make sure that you are not running any filters or emulation/input tools? DS4W is a common one that catches people out.
how do i fix infinite connecting screen when trying to join a server
having some problems with anticheat, any suggestions?
i’ve been having problems where i can’t stay connected to a server before getting host lost connection, is there a fix for this? it’s random and annoying
@hollow widget @arctic moth Connection issues can be all manner of things. If you use an after-market anti-virus or other security suite, start by disabling or (for preference) uninstalling it. If that doesn't work, the following post might: #🔧-evrima-troubleshooting-🔧 message
What error specifically are you getting? Interference from Norton/McAfee/AVG/Avast/Kaspersky is a common issue, you will need to either uninstall it and use Windows Defender (or ESET/F-Secure/Bitdefender, if you prefer) or add the entire TheIsle folder in Steam as an exception
Hello! I keep having an error when launching Evirma (easy anti cheat not installed)
I've done everything, reinstalled the game, installed spiro first then Evirma, did all that and still doesn't work any advice?:
For those with that "Easy Anti-Cheat is not installed" issue, there are some steps you can do to solve it
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
--------------------------------- 1 -------------------------------
Go to the game folder. Right click game in steam, properties, local files, browse.
Should send you here: steamapps\common\The Isle
Delete EasyAntiCheat folder.
Then Verify intergrity of game files.
After this the game should download an insignificant small amount of files.
Run the game, now it installs EasyAntiCheat for you.
----------------------------------2--------------------------------
Right Click The Isle [Evrima] in steam.
Properties
Local Files
Browse
Open EasyAntiCheat Folder
Double click EasyAntiChaet_EOS_Setup. Most likely nothing will happen.
Return to Properties / Local Files
Verify integrity of the game files.
-----------------------------------3--------------------------------
For anyone else with this issue, go to the game directory
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
(Update windows may work too if none of these doesnt work)
Could you please press Windows key + R, type services.msc, and hit enter?
In the window that opens, can you please check for EasyAntiCheat and Easy Anti-Cheat (Epic Online Services)?
Howdy, everytime I try to launch the isle evrima, i get stuck on this screen.
That sounds like interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire TheIsle folder in Steam as an exception.
ty ill look into that
Thank you guys! im looking into it now
how do i add the file as an exception?
i have norton
but im not sure if thats the issue
Hey hey i uninstall and stopped everything and its still happening
Hey did that and couldn't find easy anti cheat
If you have Norton it's 100% the issue, I have never personally used it so I can't help with adding exceptions, if you want my personal advice it's to uninstall it but if you are against that I can try and find a guide for you
Alright sweet, means we know what the problem is - just to confirm, you made sure it was sorted by name and not status or something?
it would be much appreciated
yep that right by name but when enter my ths isle file the easy anti cheat is there
ive double click on install anti cheat and now it appears
This one looks right, different app but the process should be right https://www.youtube.com/watch?v=gTelqDwCf_A
Hello GamerHashians!
In this video we’re going to show you how to add the GamerHash app to the list of exclusions in the Norton Antivirus program! It’s only a few easy steps so sit comfortably and follow our tutorial!
If you found it useful, give this video a THUMBS UP & SUBSCRIBE to our Youtube channel!
Twitter https://twitter.com/GamerHashCom...
now when i lauch the game another error appear saying please close ACE-BASE before starting the game
ty ill try
The folder you want to add should be C:\program files (x86)\steam\steamapps\common\The Isle
ACE is a different brand of anti-cheat I believe, I **think **the only way to get around that is to uninstall the game that uses it
I don't know which game use it
Though articles like this one suggest you just need to make sure they aren't running
This error appears when Anti-Cheat Expert (ACE) is working in the background while you are launching Fortnite.
Anti-Cheat Expert (ACE) is
hi i am playing on NA east 5, my in game name is loganpks, my omniraptor is stuck in a rock near south plains, ive tried to unstuck and i relogged and waited for server restart, any way you could help out?
What you might be able to do is go back to Services and look for ACE in that list, if it's there, right-click and Stop
Check this channel's description
hi i am playing on NA east 5, my in game name is loganpks, my omniraptor is stuck in a rock near south plains, ive tried to unstuck and i relogged and waited for server restart, any way you could help out? @river lichen @mossy geode
You need to ask in the appropriate #evrima-na or #evrima-au or whatever, and make sure you take the yellow @.Official Server Admin role . You can also just relog to use /unstuck again. You usually go backwards when using unstuck, so facing the right way can help, but there are spots that are just impossible to get out of
@signal path Okay Agouti i found a game an restated my computer and it worked! Thank you so much for helping!

And thanks for confirming what the solution was, it's super helpful for the next person
Thank you guys!
Getting the AE Screen freze. Is there an official way to fix it?
disable your third app antivirus if you have one
or create an exception for the entire the isle folder
That did the trick. Thanks!
all good
Hmmm you could try setting the resolution by hand in %localappdata%\Theisle\saved\Config\WindowsClient\GameUserSettings.ini
Set it for ResolutionSizeX, ResolutionSizeY, LastUserConfirmedResolutionSizeX, and LastUserConfirmedResolutionSizeY
If it reverts it on you after launching you might be able to force it by setting the file to read-only
Anyone know a fix?
Please follow this message chain #🔧-evrima-troubleshooting-🔧 message
Just to make sure, your desktop resolution is 4k and your screen is definitely a 4k screen too?
The logs are in the parent folder, you might be able to see an error there that points you in the right direction
If you want to upload them or DM them to me I'd be happy to look through them too
This will sound trite, but anything which looks out of place. Errors and such
A few pages down it should have the logs for setting up the display outputs, e.g. for me it's:
[2025.02.02-00.40.58:283][ 0]LogWindows: Attached monitors:
[2025.02.02-00.40.58:283][ 0]LogWindows: resolution: 2560x1440, work area: (0, 0) -> (2560, 1400), device: '\\.\DISPLAY1' [PRIMARY] ```
I'd be curious what the engine thinks your displays are
One more thing, if you are displaying to a TV make sure you are using an appropriately rated cable for 4k - people have been caught out using great long HDMI cables that physically cannot handle 4k
hey where do i report bugs like getting penaslized cuz i died cuz it was raining so hard i couldnt see
can anyone help please?
thank you!
Hmmm that is strange for sure, this one in particular looks very wrong
[2025.02.02-04.57.39:705][ 0]LogWindows: resolution: 1920x1080, work area: (2560, 9) -> (4480, 1041), device: '.\DISPLAY2'
Perhaps the engine can't cope with whatever your screen arrangement is for some reason? Perhaps try disabling one of the 4k displays
hey uhh, I'm having trouble launching the game
everytime I launch it, the game freezes and after a while it just crashes
its trouble with the easy anti-cheat
I don't really know what other information to give other than its a game security violation and its (#00000022)
anyone know how to fix the problem where I alt tab and the game goes to a weird windowed mode that I cant interact with
how do i fix asset locastion not showing up?
thank you very much
am trying to play the croc but when am in water my screen wont stop glitching out can anyone help?
Am trying to play on NA1 but the server just doesn't pop up, I have tried everything, idk if there is a solution I haven't checked yet
does anyone know why i dont have evrima servers appear on my server list
How do I fix this
game keeps giving fatal error, tried all the suggested resolutions anyone else have a solution?
look at the pins
ok
i've tried all the pinned solutions
has anyone found a fix (aside from clipping the water) to underwater nightvision?
lmao i was right on queue
Why cant i see the full thing?
i launched the game after a long time and its just stuck here
That error means there is a tool or program you are running which is not allowed by EAC
This includes input emulation tools like DS4W
You are probably on Legacy.
Fatal Errors like that are usually a sign that you have hardware issues with your PC, typically a bad RAM stick, though may also be caused by Windows corruption or interference from another program. As a starting point, could you please download OCCT and do a CPU + RAM Stability test? Prime95 is an Open-Source option if you prefer, but it isn't as user-friendly.
Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC
trying to connect to every server gives me this message, any solutions?
I'm not sure what you are talking about, but it looks like you have Streamer mode on. Turn that off in the settings and see if it resolves your issue
That is likely interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire TheIsle folder in Steam as an exception.
What are your computer specs, please?
CPU, RAM, and GPU
If you are seeing that only in a particular part of the swamp, the solution is to leave that part of the swamp
yh i did
@copper dock
Underwater night vision is supposed to be dark if not outright black in some parts of the map, notably the swamp. It is supposed to represent murky, muddy water. There is no fix.
im more refering to the black squares
but i see the solution is to ignore the problem
That just happens in places. If it happens everywhere, or in several places outside the swamp, that is something that we can figure out
okay thanks
it happens to me at all locations ive been to at some point (water access, swamp, north lake)
Exception worked, thanks
Alright that's definitely not normal. Could you run through this list for me?
Make sure the game is exited for each step below. Feel free to try the game again after each step and stop if it is working correctly.
- Make sure Windows is completely up-to-date. Restart your PC if any updates are applied.
- In Steam, right-click The Isle, Properties, Installed Files, Verify integrity of game files. If Steam finds a problem, you will see the game start updating.
- On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
- On your keyboard press the Windows key and X, then select "Command Prompt (Administrator)" or "Windows PowerShell (Admin)". Copy the following two commands and paste (by right-clicking in the window, not ctrl-v) into the window that opened:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
``` then restart your PC.
5. Uninstall then reinstall your graphics drivers (follow NVIDIA, AMD, or Intel instructions depending on which you have).
hello, My friend can't join in any server, he just stays in conecting it is possible that he has ban?
Ty
No, but there are a few things that can cause it. Do you know if it's specific to his account? That is, if you or him uses your account on his PC, does it work?
plz help, joining all servers gives same messages
Do you use any sort of aftermarket antivirus or security suite?
Also, could you please try joining a community (non-official) server?
Could you please describe or clip how it is glitching?
i fixed running th isle yesterday by giving my AV Exclusion for the isle. was running perfect 12 houra go. now i ceep getting data message. havnt changed anything
Turn off streamer mode in settings
You might not have changed anything but we can't be certain your AV didn't change something on its own. Could you please double-check the exclusion is still in place?
yes it is
Make sure you exclude the whole folder too, not just TheIsle.exe
his pc is ok
same results
He has 1000 hours and the last one if when he wanted to play he couldn't
Just because its been fine for a long time doesn't mean something hasn't changed. My car has been fine for 200,000km doesn't mean it cannot have issues
It is important to try a different account on the same machine to eliminate one of the likely causes
That's just what part of the map looks like, no fix I'm sorry
issue persist after excluding whole folder
OK, can you please follow through this process? The first few steps will be different if you are on Windows 11
#🔧-evrima-troubleshooting-🔧 message
For Windows 11, the first couple of steps can be found here #🔧-evrima-troubleshooting-🔧 message
If that doesn't work, could you please try uninstalling your AV, restart your PC, then trying the game?
Could you show me that part of the log with the other displays disabled?
Perhaps try unplugging the screens too, not just disabling in windows
Could you describe the windowed mode? Is it just The Isle in a smaller window, or is it completely black, or something else? If you haven't already, try hitting F11 or alt+enter after alt tabbing back to the game
my apologies, VPN was stil turned on. There was they issue. ty for your time
Oh, all good, the most important thing is you got it fixed.
Hey Guys, my mate get DX12 error on his old PC at his home but his new PC have no issue, we are complete new to this gamee but at reddit its seems like a common error, any helpers?
A DX12 error on an old machine most likely just means it is too old to play Evrima, I'm sorry. If you know the exact GPU it has we can make sure
Readon r9 390 i think
10y old
or 380
it is a 390
he got dx12 installed tho correctly i checked that
Do you know if DX12 is 100% up to date? The only real way to get them is through windows updates; people who have disabled windows updates tend to get issues with some DX12 games as a result
Just DX12? No underscore after it?
Does anyone have a solution to this?
Could you please tell me what it says on the page for the main display, on the right side under Feature Levels?
not right now its all i have i do this for him because hes at work at tonight we wanna play
but thx for the help, i will double check when hes back
Can' run, jump, or use secondary attacks (including alt) but can use primary (and alt) attacks.
I have reset all my settings.
As far as I can see r9 390 don't fully support DX12, only DX12_0 (aka 12.0) and Evrima requires 12_1 (aka 12.1). It's hard to be certain, though
Historically Evrima ran fine on 12.0 cards but a change recently means they now require 12.1
Have you been on legacy recently?
I had no stam LOL I'm so dumb
Oh😭
Someone?😭
That could be interference from your Anti-Virus. If you have Norton/Avast/AVG/McAfee/Kaspersky, consider uninstalling it and letting Windows Defender take over or add the entire TheIsle folder in Steam as an exception
I don’t get it thought my isle has been fine for months
AVs update themselves all the time, and some just don't like playing nicely with anti-cheat systems
Hopefully this solves my issue then, will I have to restart my pc after it’s uninstallation?
Yes please!
Hey, since the new update when i want to start the game i´m stuck at the loading screen. I wanted to ask if someone could help me.
i have same problem, for me, i deleted my anti virus and it work
Thank you that seems to have solved it for now!
If i cant /unstuck is there way to get out? or is my dino lost?
still getting fatal error after finishing system check.....
any admins that can help?
I cant seem to play this game because i dont have enough space on my video card but i see i have enough
Someone can help me with:
"Plugin 'NeuralNetworkInference' failed to load because module 'NeuralNetworkInferenceShaders' could not be found. Please ensure the plugin is properly installed, otherwise consider disabling the plugin for this project."
Reinstall does not work, same to integrity check.
have you tried logging out, logging in and doing the command without moving?
That is typically caused by interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
LogHAL: Log category LogTheIsleAntiCheat verbosity has been raised to Verbose.
LogPluginManager: Error: Plugin 'NeuralNetworkInference' failed to load because module 'NeuralNetworkInferenceShaders' could not be found. Please ensure the plugin is properly installed, otherwise consider disabling the plugin for this project.
Message dialog closed, result: Ok, title: Message, text: Plugin 'NeuralNetworkInference' failed to load because module 'NeuralNetworkInferenceShaders' could not be found. Please ensure the plugin is properly installed, otherwise consider disabling the plugin for this project.
LogCore: Engine exit requested (reason: EngineExit() was called)
LogExit: Preparing to exit.
LogPakFile: Destroying PakPlatformFile
LogExit: Exiting.
Log file closed, 02/02/25 15:40:49
OK, that's really good news. Next we'll try to make sure there isn't some sort of corruption with the game or Windows.
Make sure the game is exited for each step below.
- Make sure Windows is completely up-to-date. Restart your PC if any updates are applied.
- In Steam, right-click The Isle, Properties, Installed Files, Verify integrity of game files. If Steam finds a problem, you will see the game start updating.
- On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
- On your keyboard press the Windows key and X, then select "Command Prompt (Administrator)" or "Windows PowerShell (Admin)". Copy the following two commands and paste (by right-clicking in the window, not ctrl-v) into the window that opened:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
``` then restart your PC.
5. Uninstall then reinstall your graphics drivers (follow NVIDIA, AMD, or Intel instructions depending on which you have).
6. If none of the above has helped, uninstall then reinstall The Isle
Unstuck can be a bit fiddly. If you are swimming or sliding it won't work, but if you are standing still and nothing happens, leave the server, rejoin, and without moving at all use /unstuck again.
If that doesn't work, you can try pinging the Official Server Admin role in the Evrima channel for your region with the server and your in game name but it's rare for them to have time to help
Edit: whoops just noticed Kouga already answered you. Sorry for the duplicate ping! Hope you managed to get out safely
Could you please give us your system specs? CPU, RAM, GPU
Where is the game giving you this error?
help it pause when i open it
Sorry, could you explain exactly what the issue you are having is? Do you mean that clicking refresh doesn't do anything?
My game won’t load any online servers, when I try to host one the screen goes black and doesn’t load erm
no it pauses when i go into the server meu i can try to sed a video
(Also just got a new computer so maybe smth with that?)
Double check the Session Filter on the right hand side is Official?
I did, still not loading 😔
I’m pretty sure but let me check
Please change the Session Filter on the right hand side to Official
Apparently I didn’t have it lol, ty for helping, I’ll see if it works
it will to the same thing
No worries! Sometimes the game gets a bit funny switching from Legacy to Evrima, could you also do the following while it downloads?
On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
i have prayed to god and it did't work
Could you please take a screenshot of the main menu and post it here?
like not in the server menu
Yeah, just the main menu that opens when the game first opens
ok
Now its saying I dont have Easy anti cheat installed, Where could I download this?
In Steam, could you please right-click The Isle, Manage, Browse local files, then double-click UninstallAntiCheat then double-click InstallAntiCheat?
alr!
You won't get any confirmation message but it should work
I think it finally worked, Thank you!
No worries! Servers are about to restart, you'll need to wait 10-15min to join
here it crashed again
ty for telling me lol
It gets a lot of people the first time haha, so many manage to time it just perfectly
Wait, it's crashing?
I didn't realise that, sorry
Do you get any sort of error message?
nnnno i mean it pasuse something it says easy anticheat error #000000022
@signal path
oK, so the same error as you were having before. Did you make sure you aren't running any tools or filters? DS4W etc?
whats that
The error you are getting usually means there's a program running that is not allowed. If you have installed cheats for any other game, or any special programs to help make games easier, they need to be cleaned off your PC
having pretty consistant fatal error issues, running a pc stress test and everything is fine, running a fairly decent rig
Stuck at scanning all frequencies. Any issues at the moment or this my side?
Yup, servers are currently restarting
Even private ones?
Or Unofficial?
i installed rage lspdfr for gta and more mods for that how to i get rid of them?
Unofficial should be up
That could be it, can you make sure it isn't currently running? Perhaps it has a icon in the system tray down the bottom right next to your clock?
Could you take a screenshot of what is in the system tray? Use the little up arrow to expand it out
Could you please follow through this process #🔧-evrima-troubleshooting-🔧 message
The windows update part is pretty important, if you are too far behind you will be missing updates to DirectX12 that are needed
here
See the little ^ icon far right next to the time?
Could you click that then screenshot what pops up?
Is that what you see when you click on the yellow triangle?
task manger
OK, I'm not positive that lspdfr is the issue but it seems the most likely, could you follow the guide in this thread to remove it then try?
https://www.lcpdfr.com/forums/topic/129288-uninstall-lspdfr/
LCPDFR.com
What is the best way to uninstall lspdfr just delete its folder in the main game menu then reinstall it or should I do it another way?
I won't be able to respond again for a while, but will when I can if that doesn't fix it for you 🙂
oe last thing it didn't work theres nothing and i gtg eat
If you have Armoury Crate could you please uninstall it?
Next, on your keyboard please press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
can someone help me im baby herrera stuck inside a tree, server CA 1 - Central my user is EndoDinosaur
Wrong channel, I'm sorry. Please try /unstuck in chat first, if that doesn't work please ping the yellow Official Server Admin role in #evrima-na with the server and your in game name
All good 😌
it does not even starts. The problem happened after I upgraded my GPU for a RTX 5080.
Did you upgrade from AMD? If so, did you make sure to uninstall the old drivers first?
Please make sure your GPU drivers are completely up to date, and same goes for Windows
should this fix it bc i did it
It was a long shot tbh, but I'm glad it did
should it fix it?
If that doesn't work please press Windows + R, type
%localappdata%\Theisle\saved\Config\WindowsClient\GameUserSettings.ini
And press enter, then find the line DLSSEnabled and change it from true to false and then save. If it is already set to false, try setting it to true
Yup
ok
didnt work
@modest drum I’m literally talking also I’m not on lol
@signal path didn't work
is there a way I can see which program isn't allowed by EAC?
I have to change my mono board to play
T.T
Not that I know if, but possibly. Armour Crate is one, anything else which watches or draws to the screen might be the culprit too
Some people have said that disabling TPM 2.0 in their bios fixed it
You could try completely uninstalling EAC (delete C:\Program Files (x86)\EasyAntiCheat_EOS, and the EAC folder in %appdata% or %localappdata% restart, verify files on Evrima)
Sorry I can't give more specific instructions at the moment
Try some of the steps above if you feel comfortable
I don't know what a mono board is.
how would i fix this bug
Disable DLSS
anyone have the game freeze right at the AE blue screen? I have cleared steam DL cache, deleted the AEC folder and restarted my pc.
thx
@signal path i am going to reset my pc see to whe i get discord downloaded aging
disable your third app antivirus if you have one
or make an exclusion to the isle folder in it
ok going to try that know
what i can do in this situation? i typed /unstuck but did nothing and now is on cooldown
relog and try /unstuck once more
Game looks a little different these days
sweet ty that worked
Crashing/freezing on start up screen? I've already reinstalled, deleted the folder in appdata, verified game files. nothing seems to work
freezes here
what does this mean
What GPU do you have?
idk
Antiviruses seem to be causing that, try disabling it
Open Task Manager, then click Performance, then click GPU. The name of it will be in the top right
I had the same problem. I tryed clearing the steam DL cache and deleteed the EAC folder with restarting my pc. But what worked for me was disable your third app antivirus if you have one or make an exclusion to the isle folder in it
this one
That's a CPU, I need to know your GPU
oh
Nail on the head. Made an exclusion and that worked. Thanks!
itd doesnt give me the option of gpu
show me your task manager > performance screen
When I turn on the isle evrima the screen freezes at that moment why is that?
i see, you have an integrated gpu, usually integrated gpus dont work with the isle but ive seen people playing with radeon graphics.
im not sure how tho 🤷 they just download and done.
i went on the isle today so idont know what happend
ah yes i was about to say that, sometimes the gpu randomly decides to not support the game anymore
seems to happen only with radeon graphics
ok
disable your third app antivirus
?
?
When I turn on the isle evrima the screen freezes at that moment why is that?
disable your third app antivirus
or create an exclusion to the isle folder in it
Friends of mine used to run the game with very high FPS and now they're only getting 15-20 since a certain update (not sure which). Does anyone have any suggestions or ideas as to why or how this can be improved?
I have suggested turning down graphics, namely view distance, and enabling Nvidia DLSS.
This video shows you epic settings are a lie. Here you will see how to improve your FPS with my settings breakdown!
👀Bem vindo! Welcome!👀
PT-BR / ENG
Watch my Evrima Guides: https://youtube.com/playlist?list=PLdvqZdnB0LRXw2S_uSlgjno_i8bE1LbIn
Watch my Combat Guides: https://youtube.com/playlist?list=PLdvqZdnB0LRVhGGslKlu4wrFilMn_DsEj
--------...
Alright, thank you!
try reinstall
Ok
if it not work i dont can help
Are you allowed to @ the text support people?
How can i do that?
search on google with the name of your antivirus
like norton, avast, avg, etc
or simply uninstall it
Has nothing to do with the Freeze
the antivirus? it has
Does no one know how to fix my problem?
How to fix it then?
Dealing with the Same ima let you know once i figure it out 😉 but disable or uninstall your av is a straight up bad advice
windows defender is more than enough
you can also add the whole the isle folder as an exception
then restart your pc
deleting config folder can help
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
all your settings will become default, including the automatic alt bite
That did not fix it
I also can't press anything
you can also try puttin in steam launch: windowed
How do I do that?
properties > launch options
then write -windowed
theres also a line that can specify widht and height
like this
Someone send me the settings and original engine please I deleted everything and don't restore
original engine?
How do i do that?
yea and settings
search on google, each antivirus is different
to restore your settings to default you can delete the config folder
u sure it works?
yeah it works, been dealing with people with the same problem for 2 weeks now
OK thanks
you can scroll the chat to be certain if you want
easy anti cheat my
K
kk maravilha
#evrima-sa fale comigo por aqui
Thanks that worked
yey ^^
Hello, I have a problem:
After I rolled back Windows 11 to 10, I got soapy graphics, while before it was much better. Now I have very soapy trees from afar, soapy dinosaur texture...
computer specifications:
RTX 4060 inno3d
Amd Ryzen 7 7700x
32 gb
All settings are set to epic, DLLs are not enabled...
Screen resolution maximum
have you tried a complete uninstall or deleting config folder
Tried it
yeah, very bad 🤔
hello where can i report a noclip and speedhacker?
<@&505047238674874368>
was on eu2 west about 5-10 mins ago have vid/clip
Amassou irmao
Qual é a pasta do the isle pra add?
tem q ir no %appdata%?
é a da steam
right click the isle in steam > properties > local files > browse
so you can see where your game is located
then go to your antivirus and add the exclusion from the same path to the entire isle folder
yeey ^^
What can be done to get a good picture back?
i dont know anything else other than updating drivers, updating windows, deleting config foler or cleaning the isle from your pc to reinstall it
Try /unstuck
it doesnt work
Check this channel's description
What server are you on?
Which region?
EU
Check the pinned messages in #evrima-eu to see how to request assistance
How come i cant see the water in any of my replays? Is it because of some settings not being high enough?
turn off Nvidia DLSS
oh thank you so much
Make sure windows 10 is 100% up to date
Windows updates include DirextX12 updates which l might cause issues if not applied
Is stego diet bugged. I still have a juvi diet at 51%
There aren't separate diets for different life stages, excluding regurgitation for hatchlings and Sanctuary Mushrooms for babies. Diets dynamically change based on your Patrol Zone
Oh so if I left the swamp my preferences would change?
Can someone help me start an Evrima server?
Not quite, it's a bit of a weird system. Your Patrol Zone (PZ) is tied to your group (even if its a group of 1) and should periodically respawn, aka move, but it's often pretty buggy. If you leave your current group, or join someone elses group, that usually triggers the PZ to respawn to the closest available zone
So you need to leave swamp and head towards where you want to be, then when you get there hit Leave Group (your PZ will disappear if it works), then wait for it to respawn
Alternatively your Migration Zone (MZ) should also contain or set your diet, but that isn't reliable either
Thank you so much. I've been living off only protein because nothing else spawns here. Plus the migration has no food in it
PZ often stop spawning food or otherwise go wrong (like you are experiencing), manipulating it is an important part of herbivore life at the moment
You're a hero
The Vulnona map can show you where all the zones are, the best for you from Swamp would probably be far south of South Plains, or if you want to meet more herbivores (and don't want to risk the fighting around South Plains) up at North Lake
Thank you. I'll pass on the knowledge you've blessed me with ☺️
Windows 10 or Windows 11?
1 screen 4k isn't one of them, though
Do you know how to get into your Display Adapter Properties?
I meant, it's possible that it doesn't like unique/strange collections of monitors but just a single fairly common monitor wouldn't be an issue
Unreal Engine should be getting the available resolutions and screen area reported to it by Windows, I want to make sure something weird isn't happening there
I believe the way to get to display properties in 11 is Start > Settings > System > Display > Advanced display
It's easy to blame the game but all this stuff should be happening natively inside the engine (Unreal Engine 5.4) which is rock-solid
Can you go into Display adapter properties?
There's somewhere where it should report the list of available resolutions
Yup, that's the one
Hmmm the native resolution is usually the bottom one... I don't suppose the last entry is 1440p by any chance?
OK, so not that. I'll have to do some research here I think
Only other thing that comes to mind is maybe DLSS is causing problems, it's pretty buggy in Evrima, but that's a bit of a long shot too
Probably a silly question, have you tried setting the game to Fullscreen and seeing if your settings stick?
I know you probably prefer Windowed Fullscreen for alt-tabbing and stuff but Evrima typically runs better in Fullscreen, and it's pretty smooth about alt-tabbing in and out (as long as you are careful about alt being sticky and press it when you get back in)
Hmph. Sadly all I know is based on how I implement resolution detecting and how I assume they have done it, and that doesn't match up with the symptoms you are seeing, it doesn't make much sense at all
Especially it doing two attempts at resolution detection
Yeah, you are the first that I've seen, which given how many issues come up again and again and again seems very odd. Have you tried deleting the Config folder in %localappdata%/TheIsle/Saved ?
There's a bunch of oddball issues that seem to be resolved by wiping the config settings and letting the game auto-generate them again
Just in case, could you do the following?
On your keyboard press the Windows key and X, then select "Command Prompt (Administrator)" or "Windows PowerShell (Admin)". Copy the following two commands and paste (by right-clicking in the window, not ctrl-v) into the window that opened:
DISM /Online /Cleanup-Image /RestoreHealth```
then restart your PC.
How is that
Press Windows key or open Start menu or click in Search box in task bar, type updates, then click Check for updates
If it says Updates available in the top left click Install updates as soon as possible
Did it report anything detected or corrected? I'm assuming not
Not everyone, but it's kinda common yeah. Hard to know how many people, there's thousands that play after all
Yeah, was a bit of a long shot. If I was in your shoes - and this is getting a little janky - I'd try uninstalling your monitors in Device Manager, letting them reinstall, and seeing if that helps. That might be a bit too far under the hood for you though, not knowing how comfortable you are tinkering around like that
I am stuck in-between rocks sorry but unsure if this is the right place to ask for help
It's got to be something different in your GPU or display configuration in Windows, since you've tried different monitors on their own
You need to ask in the appropriate #evrima-na or #evrima-au or such, and make sure you take the yellow @.Official Server Admin role . You can also just relog to use /unstuck again. You usually go backwards when using unstuck, so facing the right way can help, but there are spots that are just impossible to get out of
thank you
It is a game issue, since you said it wasn't happening with other games, but it's also something somehow fairly unique to you. To put it another way, somethign with how your windows has the displays configured or presented is exposing a bug in the game, we can't fix that bug but maybe can fix whatever is different in Windows.
But, as you said, the payoff probably isn't worth the investment at this point
Oh, that just gave me a thought. You don't have your task bar in an oddball spot or a strange size, do you?
Like on the sides of the screen or double height or something
Could be, that'd be strange but it's a strange problem
Worth a shot 🤷♂️
DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument. Can someone please help me with this issue? It would be much appreciated.
What GPU do you have?
Where do i find it? I'm on a bummy laptop if that helps 🤣
Easiest way imo is in task manager, click Performance at the top then click GPU
Clocking at i'm pretty sure a good 0
I need to know its name, it'll be in the top right
The Intel(R) UHD Graphics or something else?
Aw, yea that's it. THat's an integrated GPU, though, so you won't be able to run evrima
Would i run something else tho?
You could probably run the legacy version
Thank you so much for your help 🙏
Is this an anti cheat issue? or something else
Ace is the Tencent anti-cheat, it comes with a bunch of their games. You'll need to uninstall those games or manually disable ACE to play any game using EAC.
The following games come with ACE
Arena Breakout: Infinite
The Bornless
Free Fantasy Online [zh]
Goddess of Victory: Nikke
Honor of Kings
Arena of Valor
Dragon Raja
Strinova
Dungeonborne
Delta Force
okay small issue I don't have any of those another games
so I am not sure where it came from
I have never (and will never) install any game that comes with it so I don't have personal experience, do you feel comfortable following this procedure?
https://web.archive.org/web/20211128084200/https://support.sharkmob.com/hc/en-us/articles/4406977269521
Bloodhunt
Anti-Cheat Service Manual Uninstall Script
Make sure you have restarted your computer since the last time you played Bloodhunt.
Copy the script below (Mark it all, right click and press "Copy")
...
let me see if I can follow this but i am still confused on how this anti cheat got here
Okay full honesty the website you linked me was giving me super bad vibes so I tried looking into other games that was under the Tencent umbrella Wuthering Waves made by Kuro games is also under that list because it used Ace Base I uninstalled that and my game worked so add it to the tencent list lol
Yeah it looks a bit sketch because it was archived
You might just need to google "ACE uninstall" and follow whatever instructions feel right
true but for the time being uninstalling Wuthering waves helped me and could help others
anyone else getting a lot of fatal errors?
Fatal Errors are usually a sign that you have hardware issues with your PC, typically a bad RAM stick, though may also be caused by Windows corruption or interference from another program. As a starting point, could you please download OCCT and do a CPU + RAM Stability test? Prime95 is an Open-Source option if you prefer, but it isn't as user-friendly.
Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC
That's fair. Prime95 is open source, which is more trustable than anything else you could download - including games on steam
If you aren't prepared to download anything, your only real tool is Windows Memory Diagnostic, which you will need to configure to run around 20 passes in Detailed mode. It'll take a while to run, best to leave it going overnight
What happens after it freezes?
Can you get the the main menu or does it freeze before that?
it freezes before that while its loading, i verified files, reinstalled, not sure what else to try
hmm ive tried everything and cant figure this
sorry if its somewhere ive looked all over the net
That sounds like interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
Depending on the AV you may also need to add C:\Program Files (x86)\EasyAntiCheat_EOS
and
C:\Program Files (x86)\EasyAntiCheat
ok legend ill give it a try
It's the anti-cheat it doesn't like
Anti-virus rely a lot on what's called "heuristics", basically if it looks sus block it. Anti-cheats do a lot of things that look sus, like poking through running processes, running at kernal level, the sort of things needed to catch cheats. Good anti-virus have the anti-cheat programs sort of white listed, so they don't get flagged, but others don't
hacker cera with snipe hacks and knock back hack i eu 1 at south plaines, about salt lake
Calling out players locations isn't allowed, even if you think they are hacking. This is also the wrong channel, please follow the pins on #evrima-eu or submit the information and evidence to one of the orange admins through DM
thanks, I will try it one by one while im playing small tier playables
I have some trouble starting The Isle Evrima version.
It doesn´t give an error, but just freezes upon loading the game. Right at the time where the unreal logo shows or the AE screen shows.
I´ve tried removing the isle folder in localappdata and verifying the file integrity within steam, but nothing seems to be working.
Anyone has any idea what this might be related to?
Those steps really require you to be exited out of everything you can be, especially games, so I'd recommend just taking 10-15min to work through them and play with your phone while it's thinking 🙂
That issue is typically interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
my game is launching but it just freezes on this screen
That issue is typically interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
Ahh man I had no idea that Norton would just interfere with it without at least showing a short popup. Thank you so much for the advice 🙂
I added the whole Isle folder to the exception list and it works now
All updates are installed
Please help 😦
What is the 3D resolution set to? It is located down the bottom of the Evrima Graphics Settings menu.
it worked, thank you
100%
Please check your NVIDIA Control Panel and ensure that all settings that can be are Application Controlled
Can someone help me when im playing the isle my GPU usage in some spots is only 30-20% and my FPS are low because of this i already tried using diffrent stettings but nothing changed in other games my GPU usage is around 70-100%
GPU-3070
CPU-7 5700x
Make sure the game is exited for each step below.
- Make sure Windows is completely up-to-date. Restart your PC if any updates are applied.
- In Steam, right-click The Isle, Properties, Installed Files, Verify integrity of game files. If Steam finds a problem, you will see the game start updating.
- On your keyboard press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
- On your keyboard press the Windows key and X, then select "Command Prompt (Administrator)" or "Windows PowerShell (Admin)". Copy the following two commands and paste (by right-clicking in the window, not ctrl-v) into the window that opened:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
``` then restart your PC.
5. Uninstall then reinstall your graphics drivers (follow NVIDIA, AMD, or Intel instructions depending on which you have).
6. If none of the above has helped, uninstall then reinstall The Isle
I dont even have file named Saved
Are you in Appdata?
I was in file the isle and there was nothing named Saved
Could you please take a screenshot of what you are looking at?
You're not in Appdata, follow step 3 of Agouti's message
i think it worked
Step 3 fixed it?
yes i did it
anyone knows how to fix meat stuck in mouth
Hey why is nobody online
I just downloaded the game and it is dead
What is happening rn in game?
Right click the game in your steam library, click properties, click betas, select the drop-down bar and select evrima
the beginner tutorial does, sadly not official
why does my audio keep lagging and bugging and sound really sharp and can anyone plz help i cant play with that audio
For carnivores it can eventually rot and disappear, but usually you just want to relog
Audio glitches can occur when your CPU can't keep up or when you have too little RAM, do you know your system specifications?
Yeah. If you upgraded to 16GB of RAM you'd be OK
10400 isn't fast but it should be fast enough as long as you don't use bad antivirus or such which hurt performance
i have 2 stick of 8 gigs of ram so gonna plug them in thanks for help
is there a way i can get unstuck?
Try /unstuck
heck yeah. Make sure to match your RAM sticks accross channels (so just use 8+8 not 4+4+8+8 unless you have to)
thank you
help MEEEEE
yeah i know i just doesn't have time
Can you join other servers?
yeah
or is it all of them
only eu 5
Oh. As far as I know, there is no fix except to wait for the server to restart.
The servers restart every day at <t:1738425900:t>, <t:1738454700:t>, and <t:1738483500:t>. They take up to 15min to finish restarting
Sorry. It just seems like a bug with the servers, some people just can't connect sometimes. It's not your fault
So it will most likely fix itself with a restart?
Yeah, when the server next restarts you should be OK, but not guaranteed sorry
Okay bro, thanks
gl 🙏
Never mind my GPU usage is still dropping to 20%
Could you please use a hardware monitoring tool to see what your CPU and GPU clocks and temperatures are like when playing normally and when having the issues?
I recommend MSI Afterburner but there are also open source options https://www.msi.com/Landing/afterburner
I'd just like to make sure your CPU or GPU isn't entering some sort of low-performance mode due to overheating or such
Max on GPU 70 CPU 65
GeForce Experience will show GPU details if your press Alt+R but I'm more interested in what your CPU is doing
CPU usage is around 40%
%utilisation is not very useful I'm sorry, need Temperature (C or F) and Clock (MHz)
If you could take a screenshot that would be much much more helpful 🙂
Is that while the game is running and while your framerate is low?
If possible please use the overlay to monitor it in game
does anyone know how to request admin to help me with stuck situation? i tried /unstuck but it doesnt help
Please check the pins in the channel for your region (e.g. #evrima-eu )
ty
this is when my gpu usage is 40%
If possible please use the overlay to monitor it in game. You CPU temperature is also important to see
Could you please enable graphing in MSI Afterburner and take a screenshot of the graphs after 5min+ of gameplay? Longer if you don't get the low framerate
It's very important that you capture when the framerate is low, not just when Windows says the utilisation is low
This screenshot is after 1h of playing
in that time my gpu usage was dropping like 5 times
The graphs are important to make sure the clock is stable. Please do not focus on usage
The graphs will look similar to this
If you could also download https://www.hwinfo.com/download/ and graph CPU details that would be useful too
how do i fix this i have other game that use easy so idk what the problem is
Check the pinned messages
Questions about hosting a server should be asked in #server-hosting
It is likely a configuration issue, recommend searching for your issue before asking as it is very likely that it has been previously answered
Heya, been years since I last opened. I can't get past the initial screen, not getting into the menu (tried restarting the game by killing process)
Try this
That looks normal for 60Hz VSync, can you please confirm what the problem you are seeing is?
Exactly how low is you FPS?
i have 100Hz monitor and no frame limit
when gpu usage is 50% around 60fps but when its dropping to 20% they are below 30
Cant be in q for 10 mins without disconnecting
nah i thought it help but it didnt
If you haven't already, could you also make sure you finish the steps here? #🔧-evrima-troubleshooting-🔧 message
It's a very very strange issue you are having
My Stamina takes unnormally long to regen when I am sitting down. After 5min I am still not even halfway done. Is this a bug or did I break something?
Are you injured? Is your blood low? Food? Water? All these things hurt stamina regen
Only low blood impacts stam regen
i did everything i think
I just spawned in as a pteranodon so nothing should be a issue
Are you certain? The Wounded status did in my testing
But perhaps I made a mistake
Ptera takes 4 min to regen from 0 to 100% while sitting, assuming you've got full blood
Getting up and sitting back down makes it take longer, as the regen speed ramps up based on how long you've been resting
oh so its just long? gotcha
My game keeps freezing on start up, when I launch the beta versions of the game, typically either the UE or AE logos
That issue is typically caused by interference from your Anti-Virus. Either uninstall Norton/Avast/AVG/McAfee/Kaspersky and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
what a stupid pain in the ass that is 😂
I'm not sure what else it could be. It feels like your CPU is being slowed down but it's not from temperature. I've not seen any graphs of CPU clock rates but you said you checked that
Yes. There is a reason experts do not recommend those AVs
why is it just the beta versions of the game, and not the default though? 🤔
Because the beta uses a better anti-cheat, and the anti-cheat is what the AVs incorrectly target
How to fix this?
and I suppose turning it off doesnt work? full on uninstall?
You can disable it to launch the game and then let it re-enable itself, but Windows Defender typically outperforms Norton, doesn't slow your system down as much, and doesn't cause issues with games
My advice is to uninstall
Am I the only one with a bugged Hererasaurus? Pounce has not worked for 1 month for me..
Im struggling to collect nesting materials as a Pteradon, a bunch spawned but we are unable to pick them up
I was a bit laggy so i turned DLSS to off, and everything appeared as missing textures - switched to "balanced" and now my footsteps are glowing when i play carni species lol
simple restart fixed it. don't know if that's a bug that needs to be tended to, or if it's just a little glitch
hello i have a problem : when i launch the evrima version my game freeze but in the legacy versio i have no problem there is some advice here?
Try /unstuck
are you holding RMB while you're pounce and mid air?
disable your third app antivirus or create an exclusion for the entire the isle folder
to reset the cooldown of the command you can exit the server and join again, then without moving do the command
Sticks are buggy to pick up for me too at the moment, I have to spam G for it to work.
anyone know how to fix this? im stuck on this screen
disable your third app antivirus or create an exclusion for the entire the isle folder
Ohh okay ty ❤️
TY SO MUCH
all good
my bites arnt doing damage
Can you clip it for us please?
I appreciate that, but it's not a common issue at all, so we will need a lot more detail to try and figure out what is going on
my deno starved i not sure if it will keep happening
I am currently I believe stuck in a bush
I can't move, make any calls, or lay down
And the /unstuck command is going through
i grew a deino for 3 days, and a cera hacker in SA1 killed me from the distance just biting the earth, could see me under water and with an odd speed. carefull people of SA1
its a white and black cera
i saw them yesterday on eu3
and a raptor out swam my deno today
yeah they are everywhere, my mate saw him teleporting even
yeah
i wasn´t filming so i don´t have the record sadly neither the names
Check the pinned messages in #evrima-sa to see how to report hackers
forgot to say, you cant kill them, i bite them and they didn't die
thanks
I’ve noticed the leaf textures often look pixely. Is there a graphics setting that can improve this?
Please check the #evrima-?? channel pins for your region, e.g. #evrima-eu #evrima-au #evrima-na
stuck in a hole, /unstuck isnt working :(
Please check pins on #evrima-au
Sometimes if you relog, don't move, and use /unstuck it works
gotcha
That should be controlled by the Textures setting
but turning up Materials and Effects could also help
Launch error easy cheat is still coming up despite me validating my files
Nvm went into the actual game files and there was a thing called “download anticheat” that you have to double click if anybody experience a similar issue
how do you do that?
im getting the same problem of freezes on evrima even after manual reinstall
I didn't quite understand how..
If you use Norton, Avast, AVG, McAfee, or Kaspersky you will need to uninstall it and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
My personal recommendation is to uninstall any of those - Windows Defender outperforms them and doesn't cause issues with games like they do. There's often an assumption that different = better or paid = better but this is simply not the case
What is your native language?
im stuck in a tree, tried /unstuck but it didnt work
Please check the #evrima-?? channel pins for your region, e.g. #evrima-eu #evrima-au #evrima-na
Sometimes if you relog, don't move, and use /unstuck it works
It worked Thank you
you need to go to #evrima-eu and @admin role + server + hacking "dino"
Thank you!
what should i do if my footprints are like this
Russian
Exit out of the game.
On your keyboard please press the Windows key and R, put %localappdata% and hit enter, scroll down and double click TheIsle, then Saved, then delete Config. This will also delete all your settings.
https://youtu.be/7zOq7ko_UWo?si=qhQ510WrSyNNPTY2
На экране, показанном на 1:48, выполните действия, чтобы нажать «Восстановить»
Как сделать полный сброс настроек NVIDIA до заводских.
Правой клавишей мыши на рабочем столе и в контекстном меню выберите «Показать дополнительные параметры» и в следующем окне панель управления NVIDIA. Во всех пунктах щелкните на восстановить. Если появиться снизу кнопка Применить, то нажмите на него.
That looks fine, too. I'm sorry, I don't know what is causing it.
Do you have problems with other games too?
No
The only other thing I can recommend from here is making sure your Anti-virus isn't interfering - add The Isle folder in Steam as an exception
The only things left I can think of is something wrong with your GPU drivers, something wrong with Windows, or some other program causing interference
As for why Evrima and not other games, not many games use DirectX12.1, maybe the issue is specific to a feature in that
I just updated my GPU drivers and i dont even have windows active
Oh, are you a Linux user?
I upgraded my CPU and i need to activate windows
If Windows isn't activated then it isn't up to date, you need to start there
@muted onyx You’re on the Evrima version correct?
correct
Have you tried verifying game files?
i have and still not working
My friend also dont have windows activated and his GPU is always on 70-98% usage
Have you tried clearing your config files?
i'll give that a go, which files are these?
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Start the game.
nope still minimises the window then freezes
Make sure your antivirus isn’t blocking parts of your game
it get past the anticheat page, shows me the unreal engine logo, goes to play the blue screen video and then completley freezes
That issue is typically caused by interference from your Anti-Virus. If you use Norton/Avast/AVG/McAfee/Kaspersky you will need to either uninstall it and let Windows Defender take over or add the entire The Isle folder in Steam as an exception.
bugged food in EU4
i think it is in every server, you can't reach it with your dino, it is not something big but without eating this i couldn't reset my patrole zone
if you could fix it would ba amazing !!!!!!
i will give goords to
274,904.604, -187,997.231, 22,963.385
<@&505047238674874368> not sure if i need to ping or not so sorry if not
thank you so much! bloody AVG the biggest virus going i swear down!
100%, it used to be the GOAT but they've slipped hard
Good luck in game!
Just for your information, if you need to reset your PZ you can just press Leave Group in the tab menu (even if solo) and then wait a few minutes.
Sometimes you need to press it a bunch of times, you know it's worked when it disappears from your sniff radar
You will find there's lots and lots of bugged food that spawns, you can relog to fix it but best to just move to a new area and reset PZ
yo tysm !!!
but i think i bugged it?
i did this exactly before asking how to reset and well i can eat the leave and it will give me diet XDDD
What happens is you get desync between what the server has for food spawns and what your client thinks they are
So your client thinks there's food, you go to eat, server says nuh-uh no food there so nothing happens
So yes you probably bugged it but it's only bugged for you so it doesn't actually matter ^_^