#🔧-evrima-troubleshooting-🔧
1 messages · Page 119 of 1
hello people what to do if not looking for any server?
when is the bug where you can't join any sever and it just kicks you out saying "Client dissconnected" getting fixed

I got the same problem, I thought maybe it was easy anticheat? what is your gpu and did installing the drivers actually fixed the bug?
2070 super, and only after the 4th time weirdly enough? But yes it did fix it eventually
where did you get the drivers?
i already updated mine from the nvidia site
but who knows
How to fix "No servers available"
any developer can help me ?? i cant move on eu 1 steam name blackwolfhellas
yeh had this issue. ive had to go on nvidia control and sort out settings on there, now i have to play in 4k with like 20 fps for it to look good 😂
how does one request an admin getting them unstuck
guys when this happens is it from the server or my pc ?
🫡 Sorry soldier, you won't get an answer same as me
Caesar did u solve it?
is night supposed to be this dark (NV on) or am I glitched somehow?
some nights are indeed very dark, its natural
well, alright then. I guess we're meant to log out for the night, then.
yeah it depends of the moon and if its cloudy or not
geforce, but it looks like I have to reinstall them every time I want to play
so are humans playable or no?
anywhere to look what drivers and gpu info is needed to run the isle evrima? My pc used to run the isle just fine then power outtages made it where i cant play anymore
the gpu needs to support dx12 level 12_1
any reason why my game is just randomly choosing to close out on me? Like no message or error or anything, it just closes itself completely
thank ya
Do the game opens at least? or are you stuck in the EAC window?
anyone know a fix for the official servers saying they are full when the menu shows they arent?
It opens fully then after like 3 minutes closes
hi so my game has just been randomly freezing and then it either closes or it stays frozen, it doesnt give me a error or anything, and this only started happening after the recent update, anyone know how to fix that, im verified files, ive uninstalled and reinstalled already
Have you tried seeing if your graphic drivers are up to date?
Yeah, I made sure everything was up to date to be sure, I’m not sure if it has to do with something in a file
I keep getting this error whenever I try to enter an official server ONLY an official server, if I try to enter an unofficial server it works fine. Even when I tried to enter discord through the game it gave me the same error.
I already checked the files
Outside of evrima, it entered the servers normally
My PC is a fx 6300, rx 570 4gb, 16 gb ram
~~It's refreshing to see that I'm not the only one experiencing crashes when trying to connect to servers, but it's also saddening to see that no potential solutions have been offered. I still can't play the game. Pre-Gateway, I was able to connect. I had those server full "issues" before, this is different. I can't even tab out when the program crashes. I've verified my game files, checked for driver updates, disabled my VPN, reduced my graphics options to as low as possible; nothing.
It would be nice to at least get a thread running for this specific issue so that those of us experiencing it have a hub to share information and check in if the devs address it and find a solution.~~
This has been a real bummer.
I'm going to end up refunding the game, I see that the developers are always online and don't respond to people
yo
This game is poorly optimized
for 100 players
and more
fix the gore and bodies to not render before 50 m next to it, causes extreme fps drops!!!!!!! cant play a game to become adult and die in a fight due to 12 fps MAX
wven i had 70 fps and more before
its insanely poorly optimized
instead of adding new dinos try fixing the performance for everyone
+1 that
the problem is the performance of the game, not the pc
I'm okay playing with 40 fps
but 8 fps? that's wild
right??
yeah
People are insanely coping talking about bad pcs and yadayadayada
i can run all the games but the isle
and sound glitching
btw rtx off and all low graphics
sound glitching makes me shout at my friends for trying to speak to me meanwhile the sound glitches
it hurts my ears
yes
ik ik
don't let them say ur pc is bad
i got lowest of lowest graphics, dont matter, if theres more than 5+ dead bodies the game just stutters
Look, I might not be an expert at developing games nor not an idea on how it works, but I wonder how hard it is for the devs to try to fix the rendering unecessary things that u barely see from miles away so it lowers the fps by like 60%+
its BAD
just optimize it somehow, idk how but i'm sure they are capable of
yes
is the best dino game i've ever seen just fix this fps thing
yes
This channel is for seeking technical help with the game, not for chatting
You can use #isle-discussion if you'd like to chat
are you sure? I'm waiting for someone to give me a solution to my problem and nothing. This channel doesn't seem to be for that either.
You may need to ensure the Isle isn't being blocked by any firewall settings in Windows to help fix that. Wiping configs and/or fully reinstalling may be worth a shot as well. You can try pinging tech support if those don't work, or dm Punchpacket
I Will try
Hey guys, so I'm having some issue with FPS in-game.
My specs are:
GTX 1660 Ti | 16GB RAM | 144HZ
I've tried setting my graphic settings to the LOWEST possible and even changing resolution to around 720p, restarted my game, put the game on High Priority, and my fps is 5-20 Max.
I've updated all drivers and windows updates. Still nothing.
What can I do?
<@&401466542140817419>
Disregard. This was my own fault. Meddling with the OS last night trying to chase down idle 100% CPU usage. Reverted my changes and now I can play. COuldn't launch other games, either.
Do you remember what you had to change?
Any fix to underwater night vision on beipi/deino not working? It's been pitch black w/ night vision on for both beipi and deino, it doesn't matter what dino underwater NV hasn't worked for me since evrima deino launched. I see some other people scarecely online have this issue but no solutions I've ever found online have worked. 6800xt, I've tried 10+ drivers versions
Yo I'm trying to get started playing but after the download of the evrima beta it says this when I try to start it
What GPU do you have?
Intel
Intel Integrated Graphics, so no standalone GPU, is that correct?
Yeah
You'll not be able to run the game with only Intel Integrated Graphics, sorry. You need a standalone GPU which at least features Dx12 with feature level 12_0 and above.
Boo.
the shader model is to low
When I connect to a server that isn’t full, either official or unofficial the game freezes on the connecting screen for about 10 minutes. Then the server loads for about 30 seconds before booting me back to the main menu screen with the “connection to the host has been lost” pop up. This happened every single time. Does anyone know a fix for this? The game has only ever let me in once and it played just fine once it let me in. Now it just won’t let me join any server whatsoever
Why is the ocean flickering all my settings on max
hi sorry to bother can somone help me my game crashes alot and i remember a file to delete but idk where to find it (to increase performance i mean)
cant connect to EU 2 (88/100) "server is full" -.-
aaaaaaaaaand im stuck between two rocks... -.-
yo, i reinstalled my windows, installed the evrima and i get ''easy anticheat is not installed'' how do i fix this?
Try these #🔧-evrima-troubleshooting-🔧 message
thanks, 3rd option worked
Guys I have an error in the game that says client disconnected and many more errors and I don't know what to do
I have a screenshot of the error
Hello! I tried to launch the game for the first time in months after an update and when I look for servers it doesn't show any. What can I do beside uninstall and re install?
No fix for this?
whats your cpu
ever since the newist update i have been unable to load in to any server
;-; can someone pls make it playable for us small folks ;------;
this is because of the graphics settings
it looks bad even in low fam
Hello, please tell me why I have a host error when connecting the server <@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
It might help if you put some of your graphic settings to above medium.
I will try
ok water is fixed someone killed me but the fps is quite low ;-;
Unfortunatley you have to put your settings to above medium to counter these missing textures, if you have a relatively weak system this will impact performance.
I have an error where I need to update the drivers, please send me the link
Which drivers?
I have an rtx 3050 ti with 6 gb vram i7 11th gen
16 gb ram 3200mhz
This is an error, I need to update the drivers, but I don’t know how to do it
i cant join any server my screen just freeses
What GPU do you have?
Either use GeForce Experience or go to NVidia's website to download the updated drivers
send me a link to the site please
3050ti is a mobile GPU right? These are always weaker than the desktop counterpart, and even a with a desktop variant 3050 you'll maybe only get 60fps on average.
thank
is there a mod I can use to make it better it stabalizes at 10 fps
Only stronger hardware will really make a difference, you can try to tweak some of your settings, there isn't any mod which improves performance. You can look up guides which could help you improve performance, although they might be outdated as most of them were for spiro (or older versions of the game which might used an older version of UE).
ok cool thanks fam
I can't update my drivers
Do you get an error of some sort?
No, I'm just stupid and don't know where to click
Check to see if you have GeForce Experience installed on your pc
why does it say "your connection to the host has been lost" when ever i try to join a server
installed
Open it, then go to the Drivers tab, then install the new driver
updating
thank
can admin help me? im stuck in the swamp
Stuck in the river on eu 3
It appears part of the rivers is missing a chunk of water
That means you took too long to connect to the server. If it happens when you try to join any server, try verifying your files. Otherwise try joining servers with lower ping.
For future refrence, please tag the @ Tech_Support role to get the attention of the proper individuals
hello, i need help. how long does it take a deino to heal a legbreak? im laying here for like 10 minutes and nothing happens
Took me around 15 minutes with almost perfect diet, basking all the way
why does it say "your connection to the host has been lost" when ever i try to join a server <@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
<@&818552355796287508> I have a problem, where I tried to change my effects setting from low to high then my game crashed and now every time I try to join a server my screen freezes for like 10 mins then it goes black and then the Isle either closes its self or takes me back to the main menu. I deleted and redownload it but it still doesn't work. Does anyone have a fix?
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
I'm wanting to try out nesting as a deino, I first found a partner and placed our nest but we couldn't find any sticks, so we both relogged to try to fix it, but now it isn't even letting us pair (or on their screen it says we're paired but not on mine) We have both relogged multiple times
forcefully break the bond and try to court again
Okay so, my game won't work, like at all. I get to the launcher, write in the server name and it stands there loading for 10 minutes, if not more. Then I get no servers found, I can't click update. I have tried ALL the options that you can find on steam and google to try and solve the problem. NOTHING works. I have restarted the pc, closed Microsoft .NET Framework, tried changing from 5000 to 1000, refreshing servers, and all the other stuff I read trough. It doesn't work. I hope there is help to get, cause I really wanna play this game, but I can't do anything else than stare at a stuck loading that doesn't show servers or let me join trough friends on steam.
This looked like the right channel to send it
you in legacy or evrima?
Iv been paying new map for 2 days on mosty epic setting with out probmems (except low fps 20-40 mostly) but today I keep geting fatal error after 10 mins of game or so. Fatal error: [File:C:\Users\Administrator\Desktop\Isle\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 1274]
GameThread timed out waiting for RenderThread after 120.00 secs
I even lowered the graphic setting in hope to get more fps. but then i started getting this more and more often. first it was once per hour. but now its after 10 mins or so
we tried that already not doing anything
you guys courting in water?
yup
exit group?
done that too :(
thats strange, usually takes a couple tries but it works
Oh we both relogged and restarted steam and now it's working
im recently spawn in the south plains as cerato and i spawnd inside a Rock
152,402.445, -125,113.44, 36,465.952 thats the coordinates.
you can report it in #🐞-evrima-bug-reports-🐞
ok thanks
<@&818552355796287508> good evening I'm stuck can you help me get out
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
Make sure to hop over to the evrima channels and check the pinned comments there for instructions.
read pinned message in the regional chat youre stuck in #evrima-eu #evrima-au #evrima-sa or #evrima-na
I think it is Evrima, downloaded it today, so idk tbh
send a picture of your main screen here
I'll do it in a few minutes
sure
is it possible to get unstuck on official servers ?
yeah, read pinned message in any regional chat
huh ?
here
Anyone know how to fix your game screen freezing completely? Mostly happens when I take damage/die
Sorry, my screen is norwegian, idk how to change language, but it's stays like this for a long time, not loading any servers, or finding the server I am looking for
Well, how do I change or make the game work?
right click steam > properties > beta > put evrima
So legacy won't work for me? I have friends there..
legacy has known problems with servers, and i do not know how to fix it
but if you want to stay in legacy you need to go to #🔧-legacy-troubleshooting-🔧
This is the betas I have
evrima
Hello! I've looked in previous messages about "DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument." but I haven't seen a solution so far. How can i fix this error to be able to play evrima? Here's my specification
every time i run the isle evirma it just brings me to a screen and says fatal error
before i even load fully in
whats your gpu?
NVIDIA GeForce GTX 960M
can anyone help with my problem i can send the error message
lemme check
your gpu doesnt have the required level to play the game, sorry
try to update drivers, verify files, reinstall the game, something like that
I can send the error message if that will help
may help
What's the level in gpu? Is there a chance to increase it?
no, only way to fix it is by buying a new gpu
and the level is 11_0
the required level is
Yes, but I meant what does the level in gpu mean haha
its required to run certain things in unreal engine 5
old gpus are being left behind due to lack of technology
And what does spiro mean in betas? I see I can download it?
oh okay
Practically no players are able to join my servers - the error they (and I) have received, whenever the server does show up for us, mind, is this in the menu screen.
https://cdn.discordapp.com/attachments/808915307745247242/1179186301237465189/image.png?ex=6578ddd2&is=656668d2&hm=d2d3947782889e63642d04e53b3a653d918f97e90e57cb95aba478909b670f73&
https://cdn.discordapp.com/attachments/808915307745247242/1179186730092478545/image.png?ex=6578de38&is=65666938&hm=18af773c58c183f8734274bf852aadc4ec163b5cf50b48c5ad77858551c80524&
Even if this were the case, I was able to join an Official EU server with 194 ping just fine, as opposed to my server, which was giving me 104 ping as is in a NA datacenter.
@drowsy quarry btw thanks for help, changing beta helped <3
glad so :)
if youre struggling with the new game feel free to contact me, i have tons of guides about mechanics, dinos, systems etc
anyways, enjoy the game
(:
I cant launch the evrima, since gateway launched, every time i launch the game it closes itself. I already tried updating drivers, windows, deleting config...
<@&505047238674874368> sorry to ping you, but im stuck in some rocks on gateway, is there any possibility of some help please? NA-1 Crazy_Chef
im having to log out just so i dont die of hunger and thirst
I've been having the "fatal error" issue for a while now and I don't know how to fix it. I've tried basically everything, but it wont work. the closes I've gotten is to the servers but now I can't even get into the game. any suggestions to help?
I keep getting a fatal error but I did what the troubleshooting said any other ways to fix this?
<@&818552355796287508> any ideas?
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
<@&505047238674874368> Im sorry to ping you as well but my friend user [.Crack.] and me ea$y are stuck behind a tree on gateway sever NA 2, I was wondering if theres a fix
I’ve tried basically everything that any guide here says about the “fatal error” issue. The only thing I haven’t done yet is upgrade windows from 10 to 11.
i cant load into a game
im on windows 11 and still cant launch evrima, only since gateway tho
does the game crash as soon as you launch it
when trying to connect to the servers
different issue, i still havnt found a solution for mine
easy anti cheat has a million problems and cheaters still get in
i see admins try to help but for the most part they wont know the solution outside the generic advice unless they experienced it themselves
never enough official servers
what happen to my nightvison its not even a thing for me anymore
try this
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
thank you that worked...
Im stuck and I dunno how to get out. I dont wanna die this way im 70% carno
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
I have problem with The Isle for some time lately. Whenever I run The Isle, its fine. Low ping, good fps. But after few minutes of playing, my game just randomly starts absolutely lagging, fropping from 60 fps to 5 fps. I already tried many things to fix it, but it didnt worked. There is no hardware issue as I suggest, since it can run high quality games perfectly. This problem as well appeared for my friend with GTA online. What should I do?
This channel is not for unstuck requests, please hop on over to the evrima channel corresponding to your region and check the pinned comments there.
I finally fixed the issue
Hello, I seem to have an issue with the normal Mouse 1 bite attack on all dino's. For some reason my dino's can only do the (alt)ernate attack bite which costs stam for example on cera / omniraptor. I've tried to change setting on the left mouse button and the ALT buttons, but I jsut can't get my dino to bite normally.
This is anoying for example when I want to just open up a corpse with bites and not waste a lot of stamina. And I should just be able to normally bite in general.. Anyone have this issue / can help?
I think I have this issue too, and im curious too.
Im currently stuck and it really sucks that my dino has to die because of it and i cant do anything but w8 rn
Lol i was a troodon that got stuck with cera and i just pounced on him and pounced my way out of there lmao
it sucks that i have somewhat worked hard to get to this size as carno and now being stuck would have been nice with some commands to help one getting unstuck
if they added unstuck system like in some dinosaur games, would be really good
:/
Wait i just reaized
did they nerfed stamina gain?
since it took me decade to actually recover stam while sitting
<@&505047238674874368> can i some help im stuck in EU 4
<@&968496520016068629> can i get some help from and admin to get unstuck?
-130,082.657, -111,088.721, 56,256.515
@weary yarrow Please hop on over to #evrima-eu and request ingame assistance there.
This channel is not for such requests.
Also check the pinned comments there.
Hi guys, need help, my LMB (main attack) always produce a secondary attack (RMB) and my RMB always produce a secondaryattackB. I cleared cache and checked integrity of files.
<@&401466542140817419> <@&968496520016068629> Not sure who I should tag for this
have you tried deleting you config. also, techsupport would be role you would of wanted to ping
if you're playing beipi, they're swapped on land and in water iirc
Yes I cleaned and did integrity file check up. No it does that to every single dino
<@&818552355796287508> That's the one ?
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
under settings - gameplay. do you have manual alt attack enabled?
Pinned message really is just about cleaning config which i did
not the channel. go to #evrima-na (eu, ect) and check the pins in there
ty
lmao finally idk why its even an option or why it was disabled but ty
yup. that fix yer issue?
Yeah 🥴 Thank you
righton. goodluck, have fun
why is there so much yellow fog in my game? i tried delete config and its still the same
and the water flickering isn't helping me fish either
my settings are all on epic
I remember being beipy and my water was flickering as well, but when i went under water, i saw that there are no fish. Did the npcs got deleted?
there are no small fish in rivers anymore i dont know
look at your diet
if there is a fish on the list
weird
but anyway why is there so much fog
Anyone experiencing troublw with white flashing water reflection?
also how do you detect where is dome?
before this update i had no fog but now there is
i mean during the day, its not that bad, but i can't imagine playing Isle at night, with my room flashing white light every 3 seconds
did you delete config?
i did
me too
Anyones fps dropping and ping being very high up within few seconds in the isle for no reason?
i've got it on pretty much low
my game is very well working but after few minutes it drops fps drastically or might even crash
this only happens with the isle
any place in the map?
path of titans, gta online dont have any problems
and my ping is fine as well until the fps drop
it happens basically everyhwere
everywhere*
no matter the location
👍
Uhm... Help? :D
Idk what to do with this, I can't get on.. Is there a fix for it?
right click the isle in steam > properties > files > browse files > double click install anticheat
then try to play the game
Thanks kouga
np
it worked, but now I can't find the server I played on yesterday.. Asura 6
sometimes my mouse is not working in this game and I should to use right click for fix it
you can try to delete config folder to see if it helps, but it may be a problem with your mouse too, check other games and other activities
other games is fine 🤷
try the config folder then
alr
put shadows in medium and Global illumination in lumen
settings > gameplay > enable manual alt bite
is that checked in your game?
bro i have lumen epic wdym
yeah but what should i put on global illumination
lumen high epic or ambient occlusion
cuz there's these 3 options there
i put ambient
I'm playing as stego in the swamp area and I've noticed that sometimes there is no food for diet ANYWHERE and other times its all over the place. Is this a bug?
My fps drops and ping rises drastically after few minutes of gameplay. This only happens with the isle. What should i do?
Between that and the bright fog at night🤦♀️
any lumen
what's your specs
well that's not working, the fog is working but the damn ocean flickering still persists
settings you mean?
Pc specification
how do i check on that?
the ocean flickering is another setting I actually don't remember. But I'm glad the fog is fixed.
task manager > performance > tell the name of CPU, amount of RAM, name of the GPU
Path of titans, minecraft with shaders and gta 5 is not lagging,
my isle is not as well but after few minutes it just starts dropping fps
no matter the server or area
i dont see cpu
i see only gpu
show me a pic
processor up there
it's the cpu
8gb ram is quite hard
and your GPU is also not that strong
yeah dw
využití = used
I got what I needed already
so whats the problem?
low end pc
what
the isle requires a lot of power from CPU and GPU, it's not optimized such as GTA V (which is a huge company and cannot be compared)
they are still working on optimization so we can expect some changes
my settings is on the lowest lol
passive ones are: deleting config folder, messing with settings in game, trying another server closer to you (such as unofficials)
active ones are: buy a new gpu, buy more ram, buy a new CPU, etc etc
oh and you can also update your GPU drivers, forgot about that. Also a passive one
so i just gotta wait until they make it so it doesnt drop fps or i just gotta buy a new computer right?
or update drivers, delete config, etc
how i delete config
you run the isle in a laptop right?
laptops are highly weaker than the original GPU
my friend has a 1650, it's not even a 1650ti and yet he runs the isle with 40fps
but it's because it's a desktop and not a mobile GPU
i mean my game is fine and very good at first, but then it drops
very likely because system overheat
close the game
press windows + r
search %localappdata%
find the isle > saved > delete config
alright ima try running the isle now
remember to enable manual alt bite again
hopefully i dont end up killing my computer
all your settings gone to default
nice
thanks
also
since youre a tester
how do you become herrera?
is it added yet or no?
there's no Herrera yet
I think we are in update 7 already? 🤔
lol idk my computer wasnt updating my game so its weird
also how do you enter the big dome thing?
go to my YouTube, there's a guide to get there
alr thanks for the help
np
you deleted the isle folder?
no
cause it was supposed to be only config and nothing else
i deleted config folder
could you show to me the path you took
welp, verify files, maybe steam will get your the isle back
because that error only happens when you delete something you shouldn't
how to do that lol
right click the isle in steam
properties
files
verify integrity
ty
some files (1) were not able to verify and will be downloaded again
good
pokračovat = continue
it says updating is stopped
whenever i click continue
it just shows this gagain
again*
how do i restart steam
task manager > right click steam > close
its still like that
i closed only the steam
if it opened again without you clicking then you just restarted the webhelper
may take a couple tries but eventually it works
I tried everything to fix this error but it keeps appearing the longer I use steam
so I feel your pain
yeah that's the one
still le same
try to reinstall the game
why is it so painfull to try play a dinosaur survival game normally ;-;
ikr
i dont think it might work
how do i even uninstall the game when it shows me actuallization
right click the isle in steam
uninstall
why is it lagging me anyways thought
after a while
problem with my computer or the game?
or i did something wrong with the gamefiles so its like that
probably your computer
it runs every other game well
but deleting config file should not have done that error at all
deleting it is a common way to fix performance issues and keybinds, actually it's even recommended when you update the game
makes sence
since updating the game when its installed can take your space for some reason
Click downloads in the bottom middle, does it say any error there?
also i found out that a hidden game file of ark even thought i uninstalled ark few years ago
it was taking 105 gb and i didnt even knew it was there
now my computer is free from it lol
oh wow
every baby dinosaur eat mushrooms from sanctuary
if it's a plant eater
cause it gives 3 nutrients at once
fresh spawn
ohhhh
babies still eat from parents
close to it
simply smell and follow the palm
oh
also i tried entering the big dome thing but it didnt had enterance
its still in work or its just there?
I can still enter it, did you watched the video?
lol
im gonna go play goofy roblox dinosaur games until isle will download
Thank you, this simple option fixzed my issue! ❤️
my game keeps crashing with fatal error i cant play for more than 2-20min then when i restart i crash in menu then restart again anticheat error then restart again and the server is full even to its not then restart again now i get in i can play for 2-10 min then repeat. ive tried all the common fixes deleting all files reinstall etc nothing works please help so i can play this game . the error message i get ends with DXGI_ERROR_DEVICE_HUNG
yeah they are closed, you can still bug into them though
Is anyone can help me? I just download the game and I cant join any servers or do one by myself, im not sure did I should do something first? It keeps telling me theres no servers and when im creating my own one i can see only black screen and hear sound but nothing more happend ://
Check the pinned messages in #🔧-legacy-troubleshooting-🔧 to find some fixes to make servers appear, or you can swap to the newer version of the game to access officials
Ru serious rn
I just finished downloading my game
and it does the same thing
it says continue
and when i press it
it doesnt work
well what do i do now
at this point idk what else to do
@drowsy quarry
stuck on NA 6. Rejvik
I just downloaded the isle but it says continue and when i press it it just doesnt work
google advised /stuck command (not working) and to contact admin on this discord
dying on NA 6 due to being stuck at the big waterfall near the dam lake
unstuck no longer needed. deinosuchus died from dehydration stuck into rocks at the waterfall near dam lake
Need help: I was installing The Isle, but it says installing has been paused (even thought i didnt pause it) and it says continue on the button. When I press the continue button, it does completly nothing. What to do? I cannot uninstall or play the game
im stuck on eu 2
was afk
you can try one of these fixes
What should I do if I see that? Can anyone help?
what's your gpu
Intel(R) i think
Tried to climb rock and got sruck
just fell true a water fall into a little bugged airlock ish space under it on EU 5 Pls help me out before i starve <@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
i had this too your gpu needs an update i went too the geforce website dowloaede it and updated my gpu then it worked
this is not an unstuck channel guys, read pinned message at the regional chat you're stuck in
NA, EU, AU or SA
only if the GPU supports directx 12_1
New problem aquired: Whenever I try to join a server, it says its full, even thought it says mostly that it has 90 - 97 / 100 players. But after I manage to join in, before the server even shows, my game crashes imidiatelly. What to do?
where is the unstuck channel
regional servers #evrima-eu / #evrima-sa / etc
depends where your stuck in
who do i ping
read pinned message
Intel(R) UHD
only that? nothing else?
I see only that
my game keeps crashing with fatal error i cant play for more than 2-20min then when i restart i crash in menu then restart again anticheat error then restart again and the server is full even to its not then restart again now i get in i can play for 2-10 min then repeat. ive tried all the common fixes deleting all files reinstall etc nothing works please help so i can play this game . the error message i get ends with DXGI_ERROR_DEVICE_HUNG
server counter cannot display the correct amount of players due to them leaving and joining, so try to get into a server that says 100/100, it will put you in a queue
you can't play Evrima with that GPU, sadly. It's too weak to support the game
thats not really a problem, all im saying is that my game just crashes imidiatelly right after i manage to be able to join
Ouch.. so I cant do anything?
ah well, common issue these days
besides buying a new gpu? no
Yea right, thanks for help
np
what do i do really thought?
i always had problems with just the isle, no other game lol
Anyone know the problem?
I can't find Asura 6 when I log on, and I played on it yesterday..
idk how to fix that, and never saw someone that could
Evrima or legacy?
I don't know which one it was yesterday, it might have been legacy, cause the beta I switched today
maybe asura only exist in legacy version
No, a friend of mine has played both legacy and Evrima on Asura 6
Why do I always have problems with only the isle and no other game 😭
then refresh the list, go to menu, go back, search again, repeat
I did that, it didn't work
if nothing comes up after 10 tries message their discord to see if the server is on
the server list just got blank, and then I took the name away and the normal eu servers came up, searching again, nothing
you putting unofficial?
no
Non of the boxes were hooked on
gonna need a picture
at this point I don't know what version of the game you're in
now do what I told you
go menu > put unofficial, search first letters
repeat the process until you find it
I have tried like 30 times, I only get 1, 2 and 3
check in their discord to see if the server is up
Day 4: I have a problem, where I tried to change my effects setting from low to high then my game crashed and now every time I try to join a server my screen freezes for like 10 mins then it goes black and then the Isle either closes its self or takes me back to the main menu. I deleted and redownload it but it still doesn't work. Please does anyone have a fix?
asura 6 is a legacy server isent it?
restart the game and try again if you havent
😵💫
even when i do connect to a server it crashes my game
every server is full also
even when it says there is space
I tired it again it still didn't work
dumb question but have you tried chaning the settings in the menu?
Hi guys, i have a big problem with my game... When i play, I have like 10 minutes untill my game freeze and crash... 2 Minutes after the crash ( game still freezing) i have a fatal error message with a path of folders and files but i dont understand how that could be the source of the bug i verified my files and nothing was corrupted... Somoene have an idea ?
im getting this constantly cant play more than 5 min
can you show a pic of the error?
i have to download the game ( i delete it this morning) i ping u when i have the error
After the initial change that broke the game. The first time I tried the fix it the way you told me to I changed it. It still didn't fix it then when I did it this time I left it at the default tried it again, and it still didn't work.
Also, it's not a dumb question I'll take any questions if it'll help
<@&505047238674874368> stuck in a deep hole on na6, IGN is Nokoribi
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
whichever admin got me out ty!!
hello anyone knows how to fix the problem about the key mapping, |I have to change everytime I quit the game, I erased the saved folder to see if it was fixed but no lucky
known bug, no fix yet
how can i unstuck a dino?
what server
SA#1
read pinned message at #evrima-sa
ty
is there anyway to not have the giant moon?
for some reason whenever i go into fullscreen the camera gets wonky and my textures end up looking like this even if i relog
ill close and open see if that helps
ok it seems mostly fixed beyond a weird gritty texture on the water but that might be my graphic settings idk
Is anyone having like major lag problems and audio distortion? I have everything on low.. I’m not sure if it’s just cause the game is still buggy but it use to run alright before.
Is there a fix/way to stop the "manual alt bite" option from resetting constantly? Happens while actively playing the game. Extremely annoying.
Can anyone help me fix this error cant play the game
Is the intel iris xe graphics i5 11th gen not strong enough to run the new update??, becuz I can run the older one just fine but it won't me actually it passed the launch without telling me abot the dx12 which my computer says I have, i'm so confused?
keep on getting fatal error, anyone got a fix for it?
same
check the pin message
yes, but I want to know if mine is ok to run it still
are you not able to breed as deino
integrated gpu cannot run the game, exceptions are a few AMD
Yeah you can court and nest as a deino
Ok, thank you
it was all buggy
how so
like it took my friend and I like 10 mins of retrying
did you court in water
up
tried forcefully breaking the bond and then exit the group?
good
yuh
how do I get a AMD on laptop?
buying an amd processor with amd integrated graphics
but i highly dont recommend integrated gpus
Okay, thank you so much
Anyone have a fix to the game always being foggy?
put shadows in medium and use lumen as global illumination
Thanks 👍🏽
np
is changing graphics settings resulting in gray bushes for yall?
game keeps crashing everytime i try and join a server
for me it's perma connecting but it never gets in
it's didn't help
BUGGGGGGGGGG
@short yarrow Please report bugs in #🐞-evrima-bug-reports-🐞, and if you want to request admin assistance use the evrima channel corresponding to your region - check the pinned comments there.
Are the devs already aware of the problem with the connecting screen crashing?
after deleted config game's settings is not saved
still lost cursor in main menu often
sometimes glitches with mouse, it's not works, still should use medium/right click for fix it
damnit, this game too bug now
can anyone help me crash number 103
someone halp
idk what to do
am try to press play in steam, after it updated, but this came up
Check the pinned messages
Can anyone help me? Everytime i close my game, my keybinds and ingame progress gets lost.
open pinned messages and try the fixes listed there
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
none of the common fixes worked tried all of them atleast twice
i want to show this bug, idk where i can show it to developers, cause i dont want to do -> #🐞-evrima-bug-reports-🐞 message
You use #🐞-evrima-bug-reports-🐞
Anyone can help me with this? When i have found a server, and joining it (there s a free slot where i can join in), the game immediately drops me out. Is there any way to fix this? (I reinstalled it too, but it didnt work) (There s an other case, where the game freezes while connecting to the server. It takes a while to load in, and it succeeds too, but when it shows the whole map while loading, it kicks me out to the menu and it says: Connection lost with the host)
i have this problem
Whats your gpu?
GT 1030
try to update it via nvidia website or geforce experience
update your windows as well
where i can do that
dont work
download the latest nvidia driver from the website
What is your current driver version and your current Windows version?
i can do it thx guys @drowsy quarry @odd nebula
all good
Is there a way to actually see 100/100? Cus I'm fairly sure it's not 95/100 as it keeps saying "full" after 20 attempts.
When the server are under high traffic it can be displayed wrong. They usually show the real numbers when there are less people trying to play.
But there's no specific way on how to resolve this from my own perspective, right? This is something that might be patched by devs later on?
Or what I mean is, I cannot change it right?
This might be something that will be resolved in future updates, but there's nothing you can do about it right now unfortunatley, you'll have to keep trying.
That's alright, I got in now, thanks for the feedback!
did you fixed it ?
I'm stuck
Hop on over to the evrima channel corresponding to your region to request ingame assistance, check the pins there.
keep crashing when joinging any server it keeps freezing my game on main menu.
if someone know a way to fix this i would be darn happy of point me the way ❤️
yup same issue, I'm back for my monthly check of whether it was fixed or not
seems like it's still a problem
Day 5: I have a problem, where I tried to change my effects setting from low to high then my game crashed and now every time I try to join a server my screen freezes for like 10 mins then it goes black and then the Isle either closes its self or takes me back to the main menu. I deleted and redownload it but it still doesn't work. Please does anyone have a fix?
I have a issue where i click the game join a server it says connecting and my screen is frozen for like a few mins then i see like the game in the background for a little bit again and then i get kicked out the game
Same
I also redownloaded and it didnt work
and even sometime it says my PC ran into a issue and it restarts my whole PC when i try to play the isle?
Does legacy work?
Thanks for telling me, if I find out how to fix it I'll try to remember to @ you
okay
i fell into a waterfall and now i am stuck
is gtx 1650 can load the evrima?
YO CAN SOMEONE HELP WITH DX12 ISSUE ON CALL
Yup
I can't call but I can help in here
ty
What GPU do you have?
530
NVidia GT 530?
That can't run evrima anymore, the beta requires a processor that can run dx12 12.1
it says that i have dx12 but also says i cant run it
btw im helping a friend with this problem its not me but i have a 530 and can run evirma
You can try searching for driver updates using GeForce Experience or NVidia's website, and make sure Windows is updated
It doesnt work idk what to do ive been trying for hours can anyone help with the DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument error
mine is showing trying running without disrtict 12
same
Yah idk what to do
for some reason both my game AND discord crashes anytime i mute the in-game music which is kinda weird
is there a reason why my keybinds for my attackB doesn't ever stay
why does my friend keep getting connection to host timed out?
Once I create a dinо and log into any server, my game crushes to the main menu right in a few seconds, what should I do?
has anyone else gotten the 'Game security error' that shuts your game? If so is there a work around? I've just been reseting until hopefully it let's me back in xD so lmk if there's a better way
https://discord.com/channels/401464048610312193/783214088456896513 report it here, read pins here
Macht mal was für euer geld....
Man buggt sich immer fest.
@unkempt estuary Please only use english within this discord. If you encounter any bugs, use #🐞-evrima-bug-reports-🐞 to report them so they can eventually be fixed.
I have a problem that I'm stuck, I can't get out of it and I don't want to lose my Dino.
If you're stuck you can request to be unstuck in the evrima channel corresponding to your region, check the pinned comments there for instructions.
Need to fix "water access" spawn point for deino. You spawn inside a mountain.
anyone knows what's up with this?
been on my download tab for steam for years now and no matter what I do it never goes away
doesnt seem to impact the game in any way whatsoever but its a bit annoying
Hey, I'm on the Gateway/Spiro branch/beta but I can't see any official servers? Am I on the wrong branch or something??
Maybe try clearing Steam's download cache? I can't remember how to do it atm so you'll have to google
Back out into the main menu and let me know the game version in the bottom right corner
already tried a while ago and its still here
There's no official servers on that version. Make sure you're on the evrima branch, and if you already are, verify the game files
Ah, I thought the official servers were moved to the Gateway/spiro beta which is why I switched 😅
There's only the evrima branch that has Gateway, and the Spiro branch that has the old version. You can't access both maps on one version, but the Spiro branch still has unofficials
Ahhhh I think I understand now. So this one is the one with Gateway and the official servers?
And this one is the older Spiro branch?
Yup!
Gotcha, alright thank you!
Hello 👋 My friend has a problem which is -
When she is trying to turn on the game . The game won't start but it will throw up a window saying " directX 12 isn't supported on your system . Try running it without -dx12 or -d3d12 line" and this yady yady yada .. meanwhile she has all her drivers to date and her system and graphic driver clearly say that her stuff is running on -dx12 . i have tried every single thing possible .. even the stuff you guys prob don't even know exists - but I am up for any suggestions what else should we try . I do understand computer stuff and this seems just like a dev problem to me - but you are free to show me something i don't know .. anybody how to fix this issue
it says all files are good but wont let me in because no easy anti cheat
Open the game files and there is easyanticheat installer and if that doesn't work cuz isle most of the time has outdated anticheat installer . Download a diff small game for free that has anticheat like Brawlhalla and it will install the new version itself and then isle should work
i am installing form the files thank you
You are welcome 🤗
wait it just closes right after i open it
Open Steam , search for a game called Brawlhalla and download that game . Turn it on - turn it off and then try the isle
If it works then uninstall Brawlhalla
ok
<@&401466542140817419> please can you give me somebody that can help
I wrote that I tried that
First out of all that i did
All her drivers are up to date
fair enough.. habit. most people dont read them so. thers a chance if everything is up to date that they may need an upgraded GPU
Her nvidia drivers and monitor drivers and system drivers all say dx12
GeForce gtx770
Not the best but her drivers are still 2023.
Lunary, do you know off the top of your head if that works? cause i dontl
@grim steeple Try having her make sure that Windows is updated to version 22H2, but I don't believe that card can run the right version of dx12
It is
Look - i even tried in appdata -config - Windows editor and so on change gamer user settings and deleted the m_enableDX12_true
line
Didn't work
She needs a new card that can run dx12 12_1
Seems like the 770 can only process dx12 11_0
I have the game for 6 years and about 2700 hours and i think we all very well know that isle works very rarely 😭 and all other games work for her
Evrima worked for her
Like half a year ago
The migration to UE5 increased the minimum specs
But half a year ago evrima was already on UE5
I read some stuff on internet and some people with new graphic cards and new drivers have the same problem
thank you
I think that the last thing she can do is go for windows 11 maybe but if she reinstalls her pc and still wont work - won't be very nice
You are welcome 🤗
can i just press uninstall or do i need to move the anticheat somewhere
I don't think upgrading to Win11 will fix it, Win10 works fine but if she plans on upgrading already it's worth a shot?
Just uninstall
Im stuck how do i get help?
She doesn't have money for new gpu currently
You very likely won't -
I just want to understand how it worked before and now it doesn't
Like
It's just -
It's just isle . Cuz there isn't anything else i know that could work and i dont think you guy neither
Try checking your game files
If that won't work - you will have to delete the saved files from legacy cuz sometimes they mess together and evrima won't start
You will have to write in the windows search bar %APPDATA% and there in local somewhere find the isle
You guys still here or is that all I'll get out from you
how pleas say me
Right here
You got it
Try locallow ?
?
Or smth like that is there
this ones?
No
Go back in appdata
okey
And there you should see
Local or Locallow
Or smth like that
Check both of em and find there the isle
10
This is what it shows you when you open appdata ?
yes
Huh
Open local storage
Those are the only fixes I know. As far as I'm aware, that card may not be able to run evrima anymore, though I'd keep trying to find solutions
Big F
I have never seen appdata that look like that
Ty for trying tho 😇
Write in caps
@quartz turret If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
You're in the wrong folder, this is how you reach it
okey lets find qut
Though, I'd try deleting the entire TheIsle folder
now ı did this lets try
ı hope ı can play my crocodile
ıf now work ı will do ıt
ıf ıts not wrok ı mean
ıf ı delet this ı need upload game right?
when i connect to server it just freezes
You won't have to reinstall it, no
That file gets remade automatically when you relaunch the game
ı delet The Isle too becaus config delet not work
now ı delet everythink
about the ısle
Check the pinned messages in the official server channels
hey can anyone help. Every time I play the isle I get about 10 minutes of play before my entire computer freezes, audio hitches, then the entire computer dies. This hasnt happened for any other games and it is a brand new computer that can run the isle at 140 fps. Wierdly, if I let the computer restart, it will remain completely frozen, but if I manually restart and then reenter the isle I am able to play for as long as I want with no further crashes
I looked in my crash logs and found this
[1201/112330.163:ERROR:gpu_init.cc(426)] Passthrough is not supported, GL is disabled
no idea what that means
anyone able to help?
Hi, i am tuck under the rock in EU 7, can someone help me ? 🥲
also, yes I have uninstalled and reinstalled, cleared my cache, verified files, etc
Ive updated all my graphics drivers
and am using nvidia
oddly enough, on the fresh reinstall, my first session it played fine. it was only after I closed that session and waited a while, then opened the game again on the next day that the problem persisted
other than that it is very, very reliable. Every time I play the isle for the first time each day, 10 minutes, then crash
For additional context, I am using an alienware m18 R1 AMD
I can play the game pretty smoothly with my new PC, but I still notice when say, there’s more than 3-4 players/dinosaurs around me and rendered, my FPS dips to 30. It seems to only be players that cause my fps to get weird so I’m wondering if there’s a way to work around that?
Here’s some of my specs; 'AMD Ryzen 7 7700, GeForce RTX 4060, 16GB RAM, 1TB SSD, RGB Fan Cooling, Wi-Fi 6E'
The game works just fine on high settings all around it’s just players, I’m not sure
if anyone could help Id appreciate it
Hello, I have a problem with the game. I have to make my settings every time I open the game
Hmmm, try tapping f11 when you have the black screen? Maybe it's caused by a resolution issue
ı will when ı upload game again hahahahahaha
ı delet every fail
Does anyone know how to get rid of the fog?
I'm not sure how populated the Spiro branch is, but you can try adjusting the server browser pings per minute setting in Steam
For me specifically? No, we don't have a feedback form, just a complaints form haha
hahaha 😦
you should be offical server admin too 🙂
try shadows in medium and global illumination in lumen
Does anybody know how to fix this error??
and I have my GPU up to date and and done many procedures to try and fix this. The isle is not the only game to crash after a certain amount of time played.
no work 😦
try shadows in medium and global illumination in lumen
whats the issue you having?
black screen
on start?
what have you tried until now
delet the ısle
4time
check folder 3time
config folder too?
ı clear saves the ısle
yep
what about reinstalling steam
come discord ı will cal you?
cause that worked for 3 people with this issue
lets go try ıt
very likely
try to google a way to save your games
ıts no problem
ı just dont want upload the ısle again
ı just upload 1 5gb game 5time
now ı take new start lets gooooo ı hope ıts my last upload
lets see
i played like a week ago, and now this out of the blue... what the...
Not work 😔
aw dang
Main document: https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit?usp=sharing If you are experiencing fatal errors read below. Sorry for the potentially bad readability. This is just a quick doc for Fatal error fixes. If you at any point have issues following i...
verify game files, redownlaod EAC, delte EAC files and verify game files
Day 6: I have a problem, where I tried to change my effects setting from low to high then my game crashed and now every time I try to join a server my screen freezes for like 10 mins then it goes black and then the Isle either closes its self or takes me back to the main menu. I deleted and redownload it but it still doesn't work. Please does anyone have a fix?
It might be worth lowering the graphics.
They are on the lowest
Oh. I don't know much about this, I don't think I can help. 😦
It's ok at least you tried
It would have been much easier for me if I was an English speaker... but I will try to solve your problem.
Thank you, also what language do you speak?
Try setting the icon to hide empty servers in Evrym, after which it should find the server and perhaps also solve the problem with crashes, but if this does not help, try reinstalling the game. If this does not help, you need to look at what components of your computer you have, perhaps they are not suitable for the game. If everything is fine and restarting the game does not help, you should expect a new patch with bug fixes, etc...
Russian.
Check the game system requirements. Make sure your computer meets the minimum system requirements for the game. If your computer does not meet the minimum requirements, the game may not run properly. Update your drivers. Make sure you have the latest drivers for your computer. You can download drivers from your hardware manufacturer's website. Clear the game cache. Sometimes the game cache can become corrupted, which can lead to problems. To clear the game cache, follow these steps: 1. Press Win + R to open the Run window. 2. Type %localappdata%\TheIsle\Saved\Config\WindowsNoEditor and press Enter. 3. Delete the Local.ini folder. 4. Launch the game.
I don't know, maybe some of this will help...