#π§-evrima-troubleshooting-π§
1 messages Β· Page 118 of 1
Similar to me!

except I get no popup through steam, I just go through folder to get that screen
I tried everything I could, and my drivers are updated too
then I get this
I dont even get this
The window just disappears
No popups
nothing
We have the same issue, just slightly different
Try opening it through the file, see if it's different
I tried that too
Same?
I've been stuck on this for two days, so gl
How do you think I feel, there's a hot chick that invited me to play
ye i just had to download a new launcher for my driver nividia or what its called and it got fixed
Have you tried changing from standard version to Evrima over again?
Yeah, funny thing is the standart runs just fine, while Evrima and Spiro dont
I have yet to try this or doing something as radical as reinstalling steam
I'm not reinstalling steam just for Evrima tough
I tried just closing steam and opening it again to see if it would magically fix itself, and got this in the download tab
Secret santa of developers
This is the tantamount to getting charcoal for christmas
I'll try some things listed in pings that I haven't yet
Will come back if I manage to fix it
before
or after
i launch the gam
bc when i launch the game
it
reinstalls the config
@winter python sorry for pinging but do i delete the config before or after i launch the game bc when i launch the config comes back
i need to know
b4 i try to launch my game again
It's supposed to come back
Yes
f the game doesn't even boot up , it might be an issue related to vcruntime. In which case you can download this file below and extract the .dll file into your game's installation folder and try launching the game again.@Bastion
Attachment file type: archive
vcruntime140_1-1.zip
This might be our solution
It worked?
I was trying to find this file earlier
Nope
Damn
But still thanks ^^


Did you cut the file and paste it into the file with the installscript?
yep
damn, not working for me either
Do you have a folder named "OpenXR" in your game files?
Engine > Binaries > ThirdParty
Just followed the step a pinned message and I dont have this folder
I don't
Was I supposed to?

U have it?
I don't
bru
It means we're both missing something
yeah
Is there a download somewhere/
dont remember seeing one
i dont have it too, seems normal

could switching to windows 11 possibly fix my issue where my graphics are very blurry and grainy? I'm all out of ideas on what to do and its been like this since troodon was added
error of the disk?
Are we special?
the download is paused and when I try it keep unpausing and pause again
Guys.. Can overclocking or tampering with overclocking related settings cause the blackscreen/subsystem failure?
maybe
happened with me too
No wait read wrong
Mine is App Configuration not Available
SOrry
Ive had the same issue lately, did you find a solution to this?
unfortunately not
Won't let me join any servers, keeps saying server full when they aren't
are the pop numbers still wrong?
aight so im having this problem with audio... it bugs in and out, kinof like white noise. I have been dealing with this since I got my pc a year ago. Got a new headset today since i thought it was a headset problem but it's still the same. If anyone knows how to fix this, that'd be great.
can someone help, whenever i try to join a server it gives me a client disconnected error i cant join anything. i tried reinstalling and it still does it
the error is client disonnected from host, not the server is full
mine does the same exact thing
got told someone could get me unstuck? is this possible? xD
You have to ping an official server admin in the official server thing you're in
oooh ty
If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
thanks
Anyway to avoid this awful frames π my system meets recommended specs and I run all low settings and I still get less than 30 half the time
whats your specs?
unfortunately the specs you see on steam are for the older version of the game, legacy. they have not updated them to whatever it takes to run the current evrima gateway beta branch. evrima is on unreal engine 5 and is more demanding. it's also a work in progress and not optimized.
sometimes deleting the Config file helps, or even deleting and reinstalling the game
I shall give this a try then thank you
how do i get rid of the white film in my vision?
Ryzen 5 1600
16 gigs of ram
Nvidia GTX 1060 6gb
yeah your gpu is quite weak
:why:
no wonder you cannot get past 30fps
very
well atleast I had intentions to buy a new GPU first π
I was told that it's most likely bottle necking my cpu
this is some truly heart breaking news but its for the better LOL
I can use part picker to find out what will work best right
i would go for the cpu and motherboard first
theres a lot of good prices out there since its black friday
damn I gotta change the motherboard too π
yeah, different generations require different motherboards
you can search like "kit upgrade amd"
thank you so much for the pointers π
all good
can someone help, whenever i try to join a server it gives me a client disconnected connection to the host has been lost error i cant join anything. i tried reinstalling and it still does it
<@&933486433342222376> ive restarted my steam, and even redownloaded Envirma, no servers are showing up
What's the game version listed on the bottom right of the main menu?
can someone help, whenever i try to join a server it gives me a client disconnected connection to the host has been lost error i cant join anything. i tried reinstalling and it still does it
Are you sure you're on the evrima public branch?
I'm not sure how to fix that, sorry
the official servers?
so theres Envirma public branch, and envirma Spiro, im trying to play spiro
Spiro has no official servers, swap your filter to unofficial
thats wierd, pretty sure i played on official servers a week ago
A patch got released about a week ago for the Evrima branch, Spiro is the old version
ok, makes sense, i was just thinking i might have the versions mixed up, thank you
What server are you on?
everytime i exit game and start game up again my keybinds reset to default
how long does it normally take for a game to load
?help
Yo does anyone know how to fix the lost connection to host I know someone who needs it
Go to the evrima chats and read the pins there. Those are the channels for unstuck requests. Not this one
hey where do you check that?
Game isn't saving my control settings
i just type bottleneck calculator
known bug
alright thanks a lot
any advice -- happened after I deleted the config because I was gettin a dif bug -- ironically
no known fix yet
Audio stuttering fix?
aw dang :/
Idk what happened but my audio won't stop stuttering now. It wasnt this bad before and there hasnt even been an update so idk
Is there an issue with the fog? It's always foggy! Can't even see the map well
try to put shadows in medium and global illumination in lumen
I'll try that thank you!
np
<@&401466542140817419> Server Official AU1 displays 98/100 players but when i attempt to join it says server is full, wont even let me in the queue to join is there a fix for this?
hello. anyone know's why i keep crashing to main menu? Whenever i get in server, get my dino and get into the game, a few sec im out of the server. I just crash at main menu
My friend is having this issue, what could it be folks?
We've done all the pinned steps already
So I find carnos charge to be randomly canceling all the time and I canβt pinpoint why. Not sure if this is a bug or intentional, but could anyone clarify this?
soo somebody got a fix for the client disconnected or nah
Prolly outdated graphics cards
If he has nvidia then use geforce experience to update it all
AU1 still having the same issues since at least last night
I second this...AU1 has been having troubles when trying to join saying server full when its not. I've tested servers in other regions and can get in those fine so seems to be isolated to AU1
My friend tried joining AU1 and was in a queue for around 15 mins, it then tried to connect him then booted him cause the 'server was full' even after being in the queue?
happened to me too just now after waiting in queue
just waited another 15 mins in queue, then said server full again when it was my turn to join. super annoying
<@&505047238674874368> plz help
My game has been crashing over the last 2 weeks with this error, I have updated my drivers, Verified the game files in Steam and added "-force-d3d11" to the Steam Launch Option. Can anyone help.
My steam doesn't let me ''update the game'' and says : Error with writing on disc..., i tried reinstalling, restarting steam and i just don't know what to do anymore. Someone help please
AU1 has been having these issues this whole update.
its a shame our region only gets 1 server and it can sometimes take 30 minutes of refreshing and reloading the game to actually get in and play.
Please help i wanna play too.
i got error 30001 and i think its because of bandicam . Because when i closed it i was able to run the isle
Sometimes the servers are being displayed with such numbers but are actually full. It can happen due to high traffic, unfortunatley there is no fix for it, you'll just have to continue trying.
There's nothing admins can do about this unfortunatley, you'll have to rejoin the queue/server.
MSVCP140.dll missing what can i do?
https://www.drivereasy.com/knowledge/how-to-fix-msvcp140-dll-is-missing/ One of these solutions might work for you.
Way 1: Reinstall the Microsoft Visual C ++ Redistributable Package: 1) Go to the Microsoft download website. Then click Download. 2) Select the file according to your system processor type (x64 for 64-bit and x86 for 32-bit). Then click Next. 3) Install the file in your computer. Way 2: Do a clean installation of the program... %
Is there an answer yet on how to fix control binds not saving? Every time I relaunch the game I need to do them all over again.
The devs have to fix this, nothing you can do on your side.
Lame π¦ Thank you
My steam doesn't let me ''update the game'' and says : Error with writing on disc..., i tried reinstalling, restarting steam and i just don't know what to do anymore. Someone help please
i even restarted the computer. Someone? Help?
Someone please
Try these fixes, they might help you. https://www.lifewire.com/how-to-fix-steam-disk-write-error-4687188#:~:text=Restart Steam.,that might interfere with Steam.
i tried 5 of them nothing worked yet.
Translation : An error occurred while starting this game: error writing to disc
And i can't continue.
Because when i press it it stops immediatelly
I can't join the server. Every time I try to join the server, it tells me "the server is full", but the server is not full.
I am sure everyone has that, even i do
this
Just wait until 100/100 are there and you will enter the queqe
I don't know one of us you are thanking but if me then no problem
None of it works. π¦
I don't know anymore.
why cant i graze?
probably not a grazebla spot
but it says press e to graze
are you standing still?
and then the animations starts for like half a second and stops again
yes
and moving
i have tried everything
are you on a open field?
no there a palm trees everywhere
i died of hunger will try again
oh ok
and someone please?
open fields work
oh nice
hey guys has anyone experience a audio shuddering not sure how to fix it as its really hard to play with this issue. thanks
Hello i see other player use Bounce en gateway but whene i will use it that dosen't work ? may the kaybinding change ?
someone have trouble to use Bounce ??
this :(((
is your disc full?
this π¦
then i have absolutely no idea sorry
its alright π¦
Hello i see other player use Bounce en gateway but whene i will use it that dosen't work ? may the kaybinding change ?
Nobody ?
<@&505047238674874368> My cera is stuck in asura 1, can someone help? My ingame usernis Ayoub
please help someone π
Why aint the offcial gateway servers showing?
Hi everyone i need help
I dont have the best computer but i want to play evrima so badly
Do someone know a trick to get more fps?
i have 20fps when im looking forward
and i got 70 fps when im looking up or down
hello i can not join on any server it always says to me that its full dont know what to do
okay i just can join on any europe server and dont know why
I've been rubberbanding a lot lately (Gateway, official servers), my internet speed is over 100MB/s and my in-game ping states itself to be 74ms. Is there a potential way to fix this? Huge thank you in advance.
Yo when i try to change some setting like shadows and put it to low it just switches back immediately after pressing apply. Anyone know how to fix this?
How do I request help getting unstuck on na5? Iβm stuck between a tree and rock π
Nevermind I grew out of it π
anyway to access render distance on gateway settings?
I think it's the setting down there
"far, medium, close"
How can I play my replays ?
When I try to play on my replays I got "Fatal Error"
You can report hackers without evidence
Oh okay
I'm having sound issues in game where only the SFX is causing crackling
doesnt do anything unfortunately. dunno why the settings have changed from spiro to gateway?
think it just does that atm since i have the same sometimes
to match unreal engine, no?
Alright, i have a issue where after removing my entire "isle" folder from appdata to resolve another issue where it removed the "apply" button whenever i try to change my controls. Resulting in me having to manually change it each time i boot the game ( very annoying). And my question is "How do i fix this?"
What i have tried:
I tried removing both Evrima and Legacy from my pc, and tried to remove any related files to the isle ( the appdata folder etc) , then i restarted and did a fresh install. The issue persists! How can i get my "Apply" button back in the "controls" section of the settings??
tried changing it outside the server?
Is the night supposed to be this foggy?? (The night vis is on also)
That's the in game fog
settings not saving is a known bug
try to put shadows in medium and Global illumination in lumen
so everyone has this? i mean my "apply button" is gone, i noticed i can change the settings manually in the ini file, but idk how to adress certain keys on my mouse π rip
you can delete the config file to see if it comes back
do you have a picture of it?
i double checked if i was crazy and if it just never was there, but my friend has a apply button there
and it kinda makes sense, why i have to redo controls if i cant press the "save" button
i just dont get why it doesnt go back to default when i exit the settings π that one puzzles me, because that indicates that it IS being saved somewhere temp
there's no apply button on the section you're in
Fixed, thank you
I'm short Nick, it's not a bug
wait il ask my friend to stream -.- , cuz now im confused
alr thank you!
yes the button is there, but it doesnt help
alr known bug, copy. Hope they fix that soon, this is hella tedious
keybinds not saving is a known bug yeah
ty for your time answering
all good
appriciate it
Oh ok that why my keys of my call reset always when I leave the game.
(i think a fix is to just change the ini file for others then, who DO know how to address certain keys, i just dont know what to write, hope it helps someone)
config -> windows client -> GameUserSettings
(open with notepad)
ok nvm doesnt work, for some reason when the game boots it forces the settings to default even if u alter the controls manually in the gamefiles π΄ , oh well i tried
Lumen is on, Lumen is not working here
Settings are also shown
HELP MEHHH
Does anyoneβs replay work
yo my game when I try to connect to a server freezes for a couple minutes, shows the game for a second, and then says connection to server lost
how do I fix
bro same i have the same problem
i've been trying to fix it even got a new wifi and it still says the same thing
<@&505047238674874368> I am stuck in a log NA3
I have new info on the Black loading screen glitch with wont let me play the game. if I go to task manager it says that the program isn't responding and wont let me change any performance setting on it witch meant the install itself is corrupt in some way.
Go to evrima Na to report the bug
ty
Im trying to join official EU servers but it keeps saying they are full even when it says 5/100
I'm having the same issue with NA1 Server
I've just come back to TI after a LONG time because of bugs like this
Good to see they're fixed....
HEEEELP
Is there some sort of tech support I can go to to help resolve my issue or am I stuck contacting gosts
Hello. I have issues connecting to any servers. The game tells me that they're full even tho the player number is well under the maximum. Any idea on how to fix ?
That's just a glitch
That's because alot of people are joining to that server
I would recommend waiting until 100/100 adn then you will be in the queqe
thanks, i'll try
does it just stay on black screen or is there some sort of other issue
and what do i do if the number on my screen never goes up to 100 ? It stays around 80
when i click on play, it just dont open
Then you have to try a different server or wait
or try restarting the game
try verifying the files in steam to see if you have all of the right things to launch
Same here
Tried this some times and still didn't work
already tried
best info I have unfortunately , maybe look in the pinned section and see if there is a solution
already looked
anything there doesnt wqork
May be a hard drive issue, have you tried to update you drives
how?
don't know the exact steps, you can find many YouTube videos that may help with the issue
oh ok
if that doesn't help search methods on google
all I got sorry
the blackscreen issue with subsystem failure... the easiest fix in the world.....
reset your fkn router as step 1.....
i think upping your graphics or restarting the game
When the screen that says "Starting Up" is closed, the game does not start and it says "Play again" on the Steam screen.
help me !!!!
<@&933486433342222376> I think you can add under "black screen issues" on pinned troubleshoot as a step 1 to restart router. it fixed the "Steam Subsystem Failure" for me and my wife. No need to reinstall steam and the isle and further steps...
how did you manage that
i have an problem that everytime i try to join an server it says server is full but it shows that it isn't. Even when i refresh it it doen't work
Everytime i start up the game on evrima and join a server it crashes on βconnectingβ
Thatβs the same exact problem Iβm having
π© same , 3 days
yea same
Thought it couldve been my pc but if other ppl have it too its a game issue, so annoying
I just wanna playπ§ββοΈ
After a half hour it said disconnected
for me its like an roulette now im in but 20 minutes of disconnecting is just pain
Downloaded evrima for my friend but now i just wanna go back to legscy
With how annoying this is
Did it say βconnectingβ for 20 mins and then let you in?
no server is full
Error "server is full" is on every NA server. even the ones showing only 37 people.
waited in line for 30miutes Twice, when it was my turn the game tod me the server is full....
I just cant get in any servers at all
Keep βconnectingβ and then i get in the server and 2 sec later i lose connection
Restarted my game multiple time
I canβt even get into a server, it says βconnectingβ and then my screen freezes
Iβve updated my pc, the drivers, restarted my pc multiple times, but I still canβt get into a server
Says "Server is full" Even when it has 91 one people. (It stays on 91 after refreshing but when you connect in just says server is full)
is there a way for me to unstuck myself from a hole
I'll let them know
Ty!
anyone have a fix for the client disconnected error
I've got a SSD and it fixed it for me
Nothing else did
fix the app running / multiable supbstanices running issue ? i dont have it open multiable times ive restarted re installed nothing works
Ive got it too, so annoying
ty
how do you fix the dead fish bugg?
I was playing in a pack today and me and another player suddenly threw up out of nowhere.
- We didn't overeat
- We didn't eat anything rotten
- We weren't attacked by anything (No Cera)
- We didn't drink Saltwater
We were just running around, migrating when the other player suddenly threw up. About half an hour later, out of nowhere, my dinosaur vomited as well.
Is this a bug or a mechanic of sorts? If it's the latter then please someone explain why it happened
I have no clue. Since it started after the NV/stam patch AND I havent restarted my router for weeks... I really didnt suspect it
why every time i attempt to log onto sever it says full sever when theres enough space for a few players to join?
Hi. Iβm not sure if this is the correct channel for questions with trouble shooting, but I have a question. I am trying to use the fix in the #pinned-troubleshooting channel, and I am trying to do the βhow to install vcruntime140_1.dllβ thing. I click the link to download the file on the doc, but the link doesnβt work? Is there another way to download it? Thank you
The server isn't full, so why isn't it connecting?
There seems to be an error. This is a server problem.
logging out and logging back in fixed it for me
anyone had this before? or know why it's happening?
game launches fine but doesn't show anything. But i do hear prompts as i hover over certain points.
something to do with graphics maybe?
Restart your router!
im not the only one whos game looks bad then? just looks blury its so annoying
This happens every time I try clicking the link to download the file it tells me to
IF it persists, try verify game
I just tried that didn't work sadly
I reset my graphics settings through Nvidia and it fixed it.
Same for me, since yesterday
Hey guys, I canβt seem to join any server and it keeps giving me the same message βyour connection to the host has been lostβ over and over again. Iβve tried many things and nothing seems to be working. Anyone else have any ideas on what could be causing this?
is the game in a ssd
Yes I think so
a guy fixed the error when he bought a ssd and moved the game there so perhaps it works for you too
other than that, you can try a complete reinstall (%localappdata% and game folder, verify files, uninstall and install easy anti cheat, etc
Itβs weird because it did that on the last update but then it fixed itself. So itβs just a bit annoying. I also love your vids bro haha
oh thank you
XD
double check it your windows need update or if you have to update your GPU drivers
Will do, thanks for the advice!
has anyone nested hypsi on gateway here yet?
I was unable to lay eggs in two nests the other day
making sure it's even possible
did the servers just go down?
Hi, what time is the restart of the EU servers?
scheduled restart
pinned message at #evrima-eu
nvm kk
is there a bug with hypsi nesting on gateway?
was there an egg symbol for the female to lay?
i just got the game but every time i try to host it stays on a black screen with no change, tbh idk if im asking for help in the right chat
do you have a picture?
what have you tried until now
ive reset, and redownloaded the game
im trying to load up the game for the 1st time
yes, the game loads.
but actually getting into gameplay it black screens and all you hear is random audio
I mean if you have the game installed in a ssd or hd
i do
where
sorry ssd
do you hear the menu sounds?
or maybe the button sounds if your move the mouse
yes but the prompt wouldn't show up, and just holding E did nothing
on the black screen i hear menu sounds, on the actual menu screen i hear and see evrything
are you infertile
nope
you can try deleting the config file to reset your settings
the nest is weird though it's like a big sphere
hypsi nest is comfy like that
ya but sadness that trying twice didn't let me lay
idk if anyone has been able to on gateway at all, I heard it was bugged when it first went official
do i need to run the dedicated server
nest is a bit troublesome I must admit, sometimes it's really hard to apply debris on the nest, but I haven't encountered issues with laying eggs
you having this issue in your server? because if so, you need to go to #server-hosting
so you've nested a hypsi successfully on gateway?
if it's general game it's here
I will keep trying if I know it's possible at least
Beipi, ptera, deino, etc... I'll try hypsi later
ok ty
but for now everything worked fine
not even regular servers are loading on the listr
When i try to play it says connecting for like 5 mins while the screen is frozen i see the game for like 2 mins then it kicks me out and says client disconnected
you in Evrima version?
I think you're in the abandoned version of the game
its the version on the steam store
right click the game in steam > properties > beta > select Evrima
ojk
Whenever i walk or run itβs like it auto locks and when i stop pushing my w key my dinosaurs keeps walking, anyone know how to fix this? Itβs like delayed movement
have you tried deleting the config folder?
No, but i will now
Spiro indeed had better fps but gateway is way more beautiful :u
at least you get 100 fps XD
most of us are with 30 or even less
Hello is there anything that can be done in order to improve the performance of the game on Evrima? I lowered the settings but that doesn t seem to help. Thanks
Iβm unable to play, I will load the game just fine and press to get into a server and after it says βserver fullβ a few times, Iβll finally get into a server (even though the servers are never full) and then the game will justβ¦ close. Help if possible thank you π
would me needing to update my drivers the reason my computer crashed and blue screened from the isle or is it just my computer being weak
kinda having sdame issue
where is that/
That or I just get stuck on the βconnectingβ screen, frozen
im just hoping my updating my drivers will let me play
there is a place in the norteast plains river that insta kills croc if the swim over it just lost my 30% croc to it
its like right under a bridge
anyone have a fix for this?
Does anyone know why I get bad frams when it rains or when I can see very far
Can someone help me?
How can I fix this? Yesterday the game was working but today is only giving me this error.
what the salamy is this
Help π₯²
is there like a mod or somoene to ping cuse i really dont know what to do
cant buck did they change the input of somthing?
I changed the resolution to fit my monitor and then everything became textureless and polygons
I logged out and back in and now most is fixed except the bushes are still textureless
Nightvision underwater was also affected, doesn't display stencil effect
Verifying the files seemed to fix it
I cant save keybinds. it is always reset whenever I come back into the game. evrima gateway
I have this on my pc as well
Tried installing Directx 11 over 12 and to no avail
Maybe there is some kind of file with this command we could edit?
@thick juniper@granite jacinth What GPU do you have?
You might just need to update its drivers, that's the first thing to try
If that doesn't help, check for any Windows updates. iirc you need to be on version 22H2
np!
Also, do you perhaps know something about crash problems?
In my laptop, the game wont even open
Will just crash

I'm trying to solve it, but im almost giving up and waiting for a patch that will maybe fix it
Does it give you the dx12 error or something else?
nothing, actually
wait I talked about it before
I just cant get past the Easy Anticheat loading
The same problem as Ori here
Oohh, I don't know a fix to that one. I'm guessing you've probably already tried reinstalling and clearing the config files?
Oh, its alright :>
And yes
I tried everything
From the pinned solutions in this channel, to even uninstalling steam
Funny thing is, I downloaded the game in my friend's laptop (same as mine) and it loaded just fine?
I dont know whats happening
Also I keep getting the error of "application configuration not available"
Steam moment

Ugh you've got all the issues I don't know how to help with D:
Anticheat bugs out a lot
Actually, with app config unavailable, I think that clearing Steam's download cache might help https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F
I will try it again!
ill look for some anticheat bugs and see if I solve it
Thanks for everything :>
soo
My friend's game won't launch at all, any tips?
My game freezes and crashed every time I've loaded it up. Everything works fine until I connect to a server, it either freezes when in the color change screen or within like 2 minutes of being in game. I've updated my drivers to the best of my abilities so any help on this would be very much appreciated
Hey, it says server are full when there are 10 spots still available. Wont let me join
I'm getting the exact same thing.
sorry for ping but my friend is struggling too, did you ever fix it?
Hey so I have a question. I was playing on Na3 as an adult Dieno about a couple hours ago. Suddenly, there was a server refresh and it kicked me out. I have not been able to get back in the server. Will the dino and all of my progress be gone?
how come NA and AU official servers are sayings its full when they have like 60-70 out of 100?
try asking in other discords and look on google to see if you can find a fix
currently reinstalling the isle in hopes that my audio issues will be fixed..
If you were underwater there might be a chance it died from drowning
how and why does it tell me an official server is full when it is any where above 90/100 players its super frustrating
Um, in the swamp, as a gator, you can get stuck in between the trees and their little wooden spikes next to them
Seconding this. Please help!
bruh
THIS IS NOT AN UNSTUCK REQUEST OR HACKER REPORT CHANNEL. USE THE SERVER CHANNELS INSTEAD. Please read the pinned messages and the linked document before posting. If you need extra assistance, please ping @Tech Support.
It says the server is full despite there being 83/100 players on "EU 7"
what does start error 30001 mean?
pc crashes after it says initialsising and initialising timeout
but if i close medal it works
No matter what i do everytime i try to enter a server it says βconnectingβ and then my game crashes
Ive deleted the game and downloaded it again 3 times.
Ive restarted my pc
Guys when i downlod the evirma version of the game it tells me your pc cant run this try without the d 12 and d 13 code or sum anyone know what that means
I assume you have the βDX12 is not supported by your systemβ issue. What GPU do you have?
Idk bro il be honest i dont know anything abt my computer just that its a good gaming pc that can run ark ascended
@humble yacht@loud turtle@tired basini know its late now, but this isnt the place to ask for unstuck help. head to the evrima chats and read the pinned messages in there. You can also report where you got stuck in #π-evrima-bug-reports-π
<@&818552355796287508> how do i fix the dx12 error or can i just simply not play the evirma version of the game
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
the answer to this should still be in the pinned comments
EU7 says 3/100 and cant connect to it
Does anybody know how I can get rid of these blurry and mushy graphics that appears when Im moving?
probably because it just crashed or something similar. give it some time it will let people back in
Official servers often don't seem to depict the correct amount of connected players, showing around 90/100, which makes it impossible to join the queue here since you get kicked to menu because "the server is full".
Yeah itβs super annoying
i'm also having this issue. Along with game crashing when trying to join said servers instead of it putting me in queue. Also another issue of when I do get into a queue it gets stuck on a random number after awhile
is this a bug or mu internet
im trying to join EU-7 and it says its full when thers 10 slots
adn my game just crashed
Other than the full/not full on any of official servers, every time i try to queue and it doesn't say it's full, game crashes. I already tried to uninstall (with folder delete included) two times but without any result. I tried everything related in pinned messages but nothing seems to work. Can anyone please help? thank you
What server are you on my fellow gronker?
Ok
You need to go to #evrima-eu , check the pinned comments for instructions on how to send a unstuck request.
It will be up to the server admin to unstuck you.
Welp
Np!
Hello, I'd like to try this game out, switched to the evrima branch as it seems to be the most advanced one, but like other people here it seems I can't join any server because they're all full ? I've been trying for 30 minutes.
Is this common, having to fight for a slot ?
Unfortunately yes, you just have to keep trying or join unofficial servers
For some reason, when im trying to join a server (evrima branch), and there s a free slot in the server, (and when the game is succesfully connecting), it kicks me out from the whole game while loading in. I even tried to restart my computer, but that didnt fix it. Any ideas why is that happening?
it's been from the beginning, it's incomprehensible
almost impossible to replay your character if you disconnect from the server because the queue is screwed
How is it possible not to repair it when it's been over a year?
Ok thanks for your answer, I'll try it out later when it's maybe less full. If not, there's always the refund way.
Weird question, Is there anyway to make your screen brighter at night? I have an extremely hard time seeing. I looked in the settings and couldnt really find what would help it.
Hello, I need help with the isle, the situation is that every time I go to connect to a server, both official and unofficial, the game suddenly closes or freezes the screen and does not respond, I have uninstalled the game several times and I downloaded again, but still the problem persists, please help me solve it, I want to play the new update
Nw ^^ No, I still haven't fixed it
Will try some things with EasyAC today and see if its maybe my WinOS thats the problem
If itβs like the anti cheat problem I had to install VRchat for it to work. I canβt find your issue above so maybe thatβll help
If I install VRchat and it actually works I'll immediatly explode
(WIll try it now)
why arent keybinds saving in the menu?
everytime i log back in they reset
is it just a glitch?
Did it work ? π
why do i crash whenever i open the replays
Hello i need help, i cant join eu servers, why?
Same here
Same here
EU3 I fell off the map
So Iβm new to the game, as in I literally just installed it.. when I try hosting for single player itβs just a black screen. Iβve tried reloading and reinstalling but it just shows a black screen with some ambient noises? Is this normal ? I donβt play many games so Iβm not sure what is normal.
Nope 
hi friends, has anyone encountered a problem with the music volume slider not working? I have it adjusted to 10 but the music is still playing at full blast :(
How does venom work? Does it deal passive damage?
Every server I join there's an eternal mist a fog is that me or the environment?
is there a way to unstuck myself from a hole
this should help
πBem vindo! Welcome!π
PT-BR / ENG
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πSupport me!
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πFind me:
Discord: https://discord....
try to put shadows in medium and Global illumination in lumen
read pinned message in any regional chat #evrima-eu #evrima-na #evrima-sa #evrima-au
Which aa resolution should I use
any you want
Is nividia dlss any good
Apparently
what's your rtx
open task manager > performance > click gpu and tell me its name
if theres 2 gpus tell both
is anyone else having an issue where I go to change my key functions but when I leave and join again they are reverted back to original settings
ever since gateway release, the game crashes every time I try to launch it. I already tried deleting the config folder
click gpu
known bug
thnk you
yeah you do have a rtx
put whatever AA you want, mine is turned off idk why
doesnt make a difference to me
Sure do appreciate the help
all good
lumen
High or epic
any
how do I get more fps
whats your specs
does the queue system even work lol
if its 100/100 server, yes
then when am i supposed to connect cause it says connecting but never does
Can anyone tell me why my dinosaurs keep disappearing when I safe log out? has happened 2 times in a row now, when i'm on this community server
you need to ask the community server
Figured, thanks
hello, i have some troubles, i can't press escap or any menu, and i can't rotate my camera with my mouse
AMD RYZEN 7 5000
try to delete config folder
do this
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
what will that do?
this one ?
ye
oki ty
np
arl I did it
good
yeah
does somebody hast the vcruntime file please?
hey, have you fixed this problem?
Why TF do I get 80C in the menu picking my dinosaur and I get 60C when I am running around that does not make sense
I canβt get into ANY server at all not even the unofficial the unofficial servers just freeze up for hours
lol same
I think I might wait till dark to play
anyone knows how to fix problem with dx12?
Can you check what Windows version you have?
You need version 22H2, 20H2 is too old. Does no update show up in Windows update?
My game will not let me join servers that are not full.
i cant find it, it seems windows updater was deleted xD cant fix this?
Try to search your problem online and see if any potential fixes come up? :/
What error message do you get?
I have a problem, where I tried to change my effects setting from low to high then my game crashed and now every time I try to join a server my screen freezes for like 2 mins then it goes black and then the Isle either closes its self or takes me back to the main menu. I deleted and redownload it but it still doesn't work. Does anyone have a fix?
I am trying to switch to legacy and switch back to Evrmia to see if that fixes it.
-173,086.518, 285,526.926, 23,702.27 around this spot is the light doing crazy stuf keep going dark to bright
known issue, everyone is having the same problem. have to wait until it shows 100/100
Hello everyone, please help me, when I try to log into any Evrima server, after a second it throws me into the main menu. How to solve?
@slow agate look above, does it tell you the server is full? you just have to keep trying or wait
No server is not full 70/150
I canβt even log in when itβs completely empty
It just throws it into the main menu without any errors.
I also checked the integrity of the game cache and it still didnβt help.
oh, okay. that's a different issue then.
not sure what to do there but i'm sure others have had the same problem
It didn't
Same issue,
windows 10 and drivers(via nvidea website instead of app) are up to date
22h2
dx12 12.1 etc
Reinstalled, off/on
My laptop is older and im not techy so maybe it cant handle it but my graphics card should, according to google XD Also it can handle much bigger games.
I have no clue what to do from here
whats your gpu?
gtx 960m
doesnt seem to support the required level to play the isle
as an example, heres gtx 980
ooh wow all that troubleshooting for nothing. Thats 4+ hours to waste XD Guess I searched or read it wrong then π Bc it was one of the first things ive looked up bc my laptop is older XD Ah well, thanks anyway
all good
why does the dxdiag says dx12 then if i may ask ? kinda confusing
12 but not the level 12
compare the two pictures
ooh right i got confused bc it looks like this but it doesnt show the level then i guess. im a noob at this sorry XD
thank for clearing that up π
all good dw
Anybody have a solution?
I got my server in the list but when i try to join it says something along the lines of "isserver: no" and "owner: null"
bumping this because i've discovered the stuttering issue only happens when:
- i'm in The Isle, specifically
- i'm in a Discord call
- i have a firefox browser window open
if and only if all three of these conditions are met does my audio stutter. supremely odd.
could be system overheat or too much info for your pc to process
<@&505047238674874368> im stuck in the mesh in NA 3 and my ingame name is tavin1227
Has anyone found a fix to the no connection issue everytime you join a server
put that in #evrima-na
k
its dark
how do I not die in the isle or is that a skill issue?
i have no idea what you just said
trying to make a joke. wanna play?
im studying rn, sorry
Where did you find that
so I have the same problem but if I look up my graphics card (intel iris xe) it shows I have 12.1
until now i never saw someone run evrima with a iris xe
im afraid its not strong enough
but i do saw some people with AMD integrated graphics run the game with 30fps
my question is not whether my computer can handle it, but whether I can even get past the dx12 error
dx12 error simply mean 2 things
-
update your gpu drivers and windows in order to play the game
-
if that doesnt work, the game is not supported in your gpu
what does dx12 have to do with it then?
wym?
why does it say Iβm missing dx12 if I have it? I understand if the graphics card canβt handle it but wouldnβt there be a different error for that?
nah not really
sometimes errors can mean various things
and this dx12 has been around since the isle migrated to the new engine, so i know how to fix it and what works
dang
Iβm sad cause I kinda got into the game and bought it before I knew evrima was so gpu heavy
you can either get a refund or keep the game until you can play it
by buying a gpu or getting acess to geforce now
yep, legacy can run in a potatoe lol
it indeed is
PHEW I had 109 minutes of playtime from the attempts of launching and a little bit of legacy
11 more minutes and I wouldnβt have been able to get a refund

What is this?
How long does it take for eggs to be ready?
my fps sucks 30 is max for me
whats your gpu?
just update your gpu drivers
how
how in the past i was able to play but now im not
cause you didnt update your gpu
type shi bet
its crucial to keep it updated
yeah
well, its not downloaded
express
ok hopefully i dont get virus
its an official app
what if the app is a virus
just do it lmao
ok grandpa
Checking here: is DLSS or TSR better for in game? Turning DLSS on I lost frames
unfortunately cant test it since i dont have a rtx-
I get a lot of shadow flickering when itβs enabled also, may have to turn it off
try to launch the game
yes sir
i recently turned off dlss to see if my framerate would be any better. i didn't notice much of a difference, but i have my fps capped at 60. i think i'm trying fxaa? i've noticed it's a bit grainy. not sure what the least performance cost aa is
OMGGGGGGG
I have a 4090 but havenβt noticed much difference between TSR epic or DLSS
youre welcome
π€£
IM SO HAPPY MOMMY! THANK YOU β€οΈ
np
THANK YOU FOR HELPING MY SISTER OUT MOMMY!!! π π
LMAO
choose whichever you like best, i guess. if dlss drops your framerate and you don't notice any difference then go back to tsr
Iβll try that, wanted my game to look best as possible so I didnβt know which was optimally better
someone here should know better, i'm also not sure which to try or avoid (and you have a better graphics card than i do)
I was stuck between tsr or dlss but donβt know the difference between them XD
dlss is like nvidia's built in aa that...... is all i know
Thanks for the help anyway, I know some computer things but not everything lol
Once I know the difference I can use that to teach others too ^^
is the isle dx11 or dx12?, i wanna use afmf but i dont know if amd supports it
its 12
Whenever I click on a NA server, it tells me its full, even when it is not
im losing my mind with this
I fixed it by uninstalling the game twice
bruh my amd fps suck
whats ur graphics card?
4 of my friends have the exact same problem and i seen a bunch of videos of yt of the same thing, the game just randomly crashes after 2-5 minutes
Any fixes?
I had the same error and also had the glitch where all the servers were "full". First I checked my drives were up to date, doanload and restart if they arent, unistalled the game, reinstalled, restarted my pc. Still didnt fix it, so I unistalled, reinstalled, restarted, and it fixed it
Thanks man, i will try it out
My friends also have the same problem of βserver fullβ so its probably drivers
mine says something about dx11 how do i fix that?
Something new about the freezing "connecting" screen and client disconnected error?
how do i fix this?
@hushed robin hey did you manage to get it to work? I'm having same issue
For the X12 fix
Most likely fix are these two, if you update your GeForce experience driver and the problem persists, update your windows version to the current latest version
1.Windows version update to the latest version
which is windows 10 22H2 build (10.0.19045.3693)
2.GeForce latest update (driver) wich is GeForce driver 546.17
Having Direct x12 (The Evrima doesn't support dx11 anymore)
I for one got this x12 problem as well even though my direct is x12. Mainly Windows version problem. My windows version build Version 10.0.19042 Build 19042 a version from 2020, sadly if I update (Manually update, I cannot do it in the settings, computer was corrupted before and had it fixed by ppl but they disabled the update feature of my windows 10 so it's stuck at a version from 3years ago and I cannot have a backup, same reason why I cannot play Call of duty and I have to give up on this game as well.) All of my files will be deleted.
whats your gpu?
IF YOU DONT UNDERSTAND TRY TO FIND A GUDIE ONLINE FIRST https://www.youtube.com/watch?v=2gQKf0nVE-k THIS IS ONE GUDIE ON SOME OF THE FIXES IN THE DOCUMENTOfficial document with other fixes: https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/edit?usp=sharing (its outd...
yo, whats going on? every time i try to fire up a server, im met with the connecting screen and it just freezes there. Ive checked the needed pc stats, and im more than capable of running the game.
I'm having the very same issue right now. Game freezes when I try to connect to a server. I tried disabling my VPN and lowering my graphics preset, but no dice.
hey. i just waited in the connecting screen a good like 4 minutes and i loaded in. it might just be due to the game. Wait a bit in the frozen screen, it eventually loads in.
rip eu servers?
I'll keep trying. Now, it doesn't freeze, but it boots back to the main menu with a timeout window.
its nearly impossible to catch a big fish as a deino. they look dead but if i come close or if i catch one and bring him to land, they glitching (or jumping) away
if close enough press G then as soon as you get him on land start eating
if i get him on land, they jump back to the water
ifound a lot of fish... i just cant eat them XD
Yeah seems to be a bug with dead fish still swimming
Wut-
I get a weird blurry effect that gets worse when I move and especially on foliage, and my motion blur is off
anyone else had this issue? I have tried pretty much every setting combo in game
Hi, i tried it and it still doesn`t work.What do i do?
Hi everyone.
When I click on any server in The Isle Evrima, the game closes completely before logging in. What is the reason of this ? I need help.
what's your gpu
Ahhhh, gtx 1050 laptop edition as i recall
hmm is it updated?
Yes i uptaded it in the past hour
from where did you updated it
The Nvidia website
windows updated as well?
Yes, latest version of 10
it should be supported by the game, but I've seen some people that couldn't get past the Dx12 error no matter what
Ok thanks!
all good
Coming down the river off the water access the river just stops and u fall into a bugged cave with no end and no way to come out, been here for a while waiting to die but it should be patched
Its at -201lat and 146long
Oh found a wait to get out!
Game crashed and no matter what I do I canβt get back onto the server, I left my new hatchlings to fend for themselves because the server just crashed
And I can go on other servers just not the one I got DCd from
I had to restart my pc and I think it worked but this shouldnβt happen
Every. Single. Eu server. is full. And i cant belive i payed 14 euro for something i cant even play. Man, i cant even refund it due to how long ive been in the selection screen trying to get into a game. Why make the game public on steam if there arent enough official servers?
It says theres 12 slots remaining, but still kicks me and says its full..
Play Us for now still works just not as good
the server is indeed full
its just that theres too many players joining and leaving at the same time, so the server counter cannot keep up
The ping is huge, but il try it out. Thanks for the tip.
Okay I figured out what the bug was and itβs related to picking stuff up that crashes me?
I pressed manage nest when holding sticks and it caused me to disconnect from the server
Tip for anyone nesting before this gets fixed, donβt press e when holding sticks for anything other than building nest
I was able to start and play the game, and when I quit, and went to play later in the day, it started up to the first start screen then crashed (see video).
I've followed every thread on the steam forums, and tried every common sense repairs which include:
Reinstall game as beta
Delete localappdata folder, reinstall
Delete easyAntiCheat and re run installer for that
above with a fresh reinstall of the game
Deleting everything, installing base game, then switching to beta
Have tried deleting config folder
I still get the behaviour in the video, press play, launcher starts, then immediately stops.
Again, was able to play at one point but can not now. The regular game starts as expected, just not evrima.
Also, to add to the video, checking task manager did not reveal the program being run anywhere.
EDIT: also tried to do the vcruntime140_1, but the link on the google docs is broken, so I ran vc_redist and it said i was up to date
EDIT2: Ok I reinstalled graphics drivers 4 times, and the 4th time it worked (was up to date to begin with, so confused what changed inbetween my first playthrough and not being able to play later, but yeah It's resolved
tried it out, its so extremely devious. My fps is frickin 30 on US servers. its really not enjoyable. Is there any chance they might add more EU servers?
No clue Iβve just had the same issue so I play whatever is available
nevermind, exiting the browser has ceased to work.
I also get stuttering in certain areas even if my PC is running fine
audio or visual stuttering??
im describing a headphone issue
Audio stutters in my headphones, like glitchy audio
I got stuck on the stone NA2 HELP PLEASE
how do i launch the game into dx11?
I think try updating your drivers
It worked for me
its for my friend who doesnt have a gpu
you cannot
the isle is not supported in dx11, but you can still play legacy if your gpu cannot support the level required
depends which gpu your friend has
integrated one, dedicated, etc
can try to reinstall completely
integrated
which
personaly i've saw that only AMD integrated gpus can support the game, and very specific ones
never saw someone with a intel or iris xe being capable of running the isle
and yes, dx12_1 is the needed version, but idk why this happens and i also dont know why AMD works
the isle migrated to unreal engine 5, thats why
dx11 is not supported
ik i mean like if his gpu supports it but its on dx11 how he can he changed
change it
?
right click steam to check if he wrote anything in the initializing method
in properties
like in launch options?
ye
yeah, sadly
he just reinstalled the game he is running on dx12 its still not working
he wont be able to play with that gpu, sadly
Any solution to 'ms-gamingoverlay'???
I have a problem, where I tried to change my effects setting from low to high then my game crashed and now every time I try to join a server my screen freezes for like 2 mins then it goes black and then the Isle either closes its self or takes me back to the main menu. I deleted and redownload it but it still doesn't work. Does anyone have a fix?

