#🔧-evrima-troubleshooting-🔧
1 messages · Page 71 of 1
nightvision not working (x key)/no nightvision binding in setting
- configs got mangled -> delete Saved folder
- press Win + R
- paste %localappdata%\TheIsle
- click 'Ok'.
- delete or rename the Saved folder
Its odd because I have AMD but sharpening does nothing at all
and almost 100% deleted the right one under local/TheIsle
Ahhh it's a gpu memory pagefault
what is the exact error message?
Lauch error due to the easy cheat
been sitting in the "connecting" screen for a good 10 minutes after waiting in que? Did i just lose 30 minutes of waiting
@weary cairn checked and it's set to manual there
after the patch my game opens into a black screen and after a while i get a fatal error, is there a fix?
how about this one?
https://www.easy.ac/en-us/support/game/guides/installer/
do you have a screenshot, please?
yeah I have all my anti cheats, no matter where they are, set to run as admin. that includes the one in the isle, and the two in program files (the EOS one and normal one)
also have theisle set to run as admin
let me know how it went 😦
i just left and rejoined because i had a feeling it was bugged... back to position 43
Random crashes/freezes (game)
- corrupted config -> delete "Saved" folder
- press Win + R
- paste %localappdata%\TheIsle
- click 'Ok'.
- delete or rename the Saved folder
- corrupted or outdated drivers (usually gfx driver) -> update drivers (get them from AMD, NVIDIA, or Intel directly!)
- missing windows update -> check for updates
- press Windows-Key
- type "check for updates"
- click it and install all missing updates
- reboot, even if it doesn't say you have to (for good measure)
- corrupted system files -> have windows repair them
- press Windows key
- find the "Command Prompt" app
- right click and "Run as Administrator"
- paste sfc /scannow
- press enter
- make sure to "Restart" (not Shutdown and boot back up as this might do a "quick boot" which is not what we want)
initially their game wouldn't even get to the raptor splash screen and would close due to "easy anticheat not being installed" however i got around THAT by downloading and running VRChat
now has this issue of just closing with 0 errors after the splash art
10min sounds really strange. You know about unofficial servers, right?
was trying to join some friends
relatable
Ive tried playing around with all the settings in AMD and in game, turned off all setting but image sharpening etc etc.
Its super blurry and ghosting when moving.
Do i just accept defeat and hope an update fixes it lol
not neccessary, I have a non-admin user that I play games with and it works fine
would it make it not work tho?
I’ve tried everything to update my driver so I can fix this but nothing works
User and elevation are strange to me - so I try to keep it as simple as possible. I suggest you give it a try without setting the always run as administrator
will try it
thanks for everything it goes without saying you are extremely helpful ❤️
DX12 is not supported
- missing a driver update (usually gfx driver) -> update drivers (get them from AMD, NVIDIA, Intel directly!)
- or missing a windows update -> Check for Updates
- or are using Windows7 (only supports DX11) -> Upgrade to newer Windows or hope for devs to add a DX11 option (unlikely but you can vote here #general-feedback message)
- or you have 2 gfx adapter: one internal which is incompatible and one dedicated gpu which might be compatible -> ensure the dedicated gpu is selected as the main device
- or your gfx hardware really doesn't support this new game version (i.e. Intel Iris Xe chipsets, GTX <1000) -> hope for devs to add a DX11 option (unlikely but you can vote here #general-feedback message)
The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
whats your GPU? 🤔
what is your GPU and Windows version?
thats a lot of links
One sec lemme check
@drowsy quarry I have something new:
Crash with error: ...CreateFile2...
- Win8 is minimum requirement for Evrima 6.5 -> upgrade your windows version
- missing windows update -> check for updates
- press Windows-Key
- type "check for updates"
- click it and install all missing updates
- reboot, even if it doesn't say you have to (for good measure)
- details: see https://learn.microsoft.com/en-us/windows/win32/api/fileapi/nf-fileapi-createfile2
how many times did it work?
wdym? The user had Win7 - due to research it is incompatible
Myn is windows 10
where is your gpu >.>
provide system details
- get this from Steam
- Steam -> Help -> System Information
- copy and dm me
- get windows version
- press Win + R
- paste winver
- click 'Ok'.
- make a screenshot and show us
Still check 💀
the storepage still sais it is valid for minimum requirement
steam page?
they were able to play before the patch - so pretty obvious
yeah, steam store page
man someone REALLY needs to change the minimum requirements right now
cause that's for Legacy
How to not fatal error? 😄
driver and windows updates have a chance of fixing it
very low chance I might add
Intel(R)HD Graphics 4600
Umm so like when I open the game it goes to a black screen then crashes?
\
any thing new to help fix my "freezing my whole pc" thing when i play a little of evirma?
Its my pc?
thats the only you have?
screenshot the error message please
theres nothing more on the task manager > performance?
Ye I use a laptop
if theres a GPU 1 its your only salvation
cause right now your situation is horrible :(
Uh ohhh-
yeah that intel 4600 won't work anymore - but you might have a secondary chip (usually NVIDIA) that might work
your GPU does not support the state of the game right now
just to get this right, could you send here a screenshot of your task manager > performance?
full screen if you can
how long is the freeze? do you hear looping sound?
deleted the config yet?
- corrupted config -> delete "Saved" folder
- press Win + R
- paste %localappdata%\TheIsle
- click 'Ok'.
- delete or rename the Saved folder
no it just freezes the wghole pc, no sound what so ever. sometimes i can hear in game sounds and if im in the discord vc i can still hear conversations going on but no beeping sounds or anything. ive tried upgrading my GPU i tried reinstaling it, deleting the isle folder and re installing the isle, deleting the saved folder and the config folder, doing a memory check, and much more that i cant name on the top of my head at the moment. honestly im thinking of buying a whole new GPU becuase i beleive thats my main problem.
scrow down
so how do you currently get it back working?
I found the gpu1 thing
So delete the saved folder?
ok, tell me
or rename it as a backup
i have to shut down my whole pc by7 holding the pc cases power button down for a few secs to shut the whole thing down
Nvidia GeForce gtx 970m
My laptop old
Ok, I am wondering if the image just freezes and the PC / Windows is still working normally or if it become completely uninteractable.
whats your operational system? windows 10? 11?
10
try to download the latest driver to your GPU
when its done, DOUBLE click the file
Unfortunately I do believe your are on the right track with suspecting that your GPU has defect. It might also be the slot - so maybe first try switching it to a different PCI.
K
if it works, its a miracle
and it will be a slideshow
uninteractable, even if i do the buttons to bring up like the windows task manager, to forge quit things i cant even get the windows key to pop anything up. nothing works, no mouse movement either. when i say it freezes EVERYTHING along with it does. idkw
i only have one PCI cord to plug into the GPU
well its two but you know what i mean??
No, usually the GFX cards are slotted into a PCI-Express slot.
Or do you mean the power cable?
any ideas?
Im not tech save when it comes to pcs, (even tho i built mine- it still took ages) so im not sure what you mean but haNG ON
right click the isle > properties > local files > browse files > INSTALL easyanticheat
thank you trying now
Im talking about this
the isle evrima was working fiine before the update i was getting a steady 80+ FPS and no crashing what so ever. but ever since STing and the realease of 6.5, it just wont work
ok, so it is not an option to just swap it to a different slot hoping it is just the slot being bugged
did you monitor your temperatures by any chance?
no, but i think i did, uhh i had the task manager preformance thing up and was keeping an eye on everything WHILE i played seeing if anything changed while i crashed, nothing spiked from what i saw when i crashed, even if it did i wouldnt be able to tell do to the whole monitor freezing
@kouga thank you for your help!
all good ^^
Unfortunately I think TheIsle is stressing the PC to a point where some dormant issue reveals itself.
You could try running some stresstests to see if you can provoke it somehow else.
lol this is the other issue i ran int othe other ay that lead to the reinstall
What tests could i run?
But then you are just coming to the conclusion that some hardware is fault and need replacement.
I don't know - I have not had these issues in a long time so I am not up-to-date what the current tools are.
Also i want to point out i have a preadator ARC A770 OC intel
For My GPU
im thinking of replacing it with a Nivida
Make sure your motherboard supports the new device.
true
Oh, Bios update could be something you could try
mobo firmware
that is specific to the mobo - you would start off by going to the manufacturers support site
Alrighty thanks
None of my files within The Isle files has a config file.
did that work for you?
- press Win + R
- paste %localappdata%\TheIsle\Saved\Config
the game opened but i am now having this issue
this happens when i try to get on any server
Anti-Cheat integrity check failed (i.e. 0x2200)
- might be temporary -> just try again
- corrupted files -> verify game files
- file handles still open -> reboot your PC
i have verifed the game files but maybe i need to do it again after manually setting up the anti cheat
that manual setup is not normal, btw
So what do I do if I'm having issues with the in game graphics? No matter what I do with the graphics everything just looks blurry. I've done low setting and high setting and nothing changes, it stays blurry.
did you delete the config folder yet, to start fresh?
I have not, let me do that.
delete the whole Saved folder if you ask me
i am verifying again. i will try again after its done
and do a restart of the PC, let me know how it went
i will thank you very much.
how did it go?
just got it fully working, can't thank you enough and thanks for checking in
so do you think it was this always run as admin thing?
very possible, we had their drivers updated too but retrograded it then reupdated it
i cant fix the Launch error..
so one or the other
ok, thanks for the feedback, glad you got it working 🙂
might want to check what @void prism outcome is
we are waiting atm
ok
are you still getting the anti cheat not installed error?
no...only Launch error
I cannot read that language, what does it say?
where
ah, ok, the simultanious launch error
you did reboot in the meantime, right?
@weary cairn back up and running thanks again!
Nice!
generic game launch issues
- file handle still open -> restart pc
- make sure to "Restart" (not Shutdown and boot back up as this might do a "quick boot" which is not what we want)
- corrupted steam download cache -> clear it
- corrupted files -> verify game files
im having an issue where my manual alt bite settings option keeps automatically unchecking itself after about a minute ive already tried deleting my config and the entire save file is there anything else i can try to fix this?
what does this mean? it happens when i open the game
you could try making the Input.ini write protected but that might cause you trouble later on when updates come and you forgot about it.
DX12 is not supported
- missing a driver update (usually gfx driver) -> update drivers (get them from AMD, NVIDIA, Intel directly!)
- or missing a windows update -> Check for Updates
- or are using Windows7 (only supports DX11) -> Upgrade to newer Windows or hope for devs to add a DX11 option (unlikely but you can vote here #general-feedback message)
- or you have 2 gfx adapter: one internal which is incompatible and one dedicated gpu which might be compatible -> ensure the dedicated gpu is selected as the main device
- or your gfx hardware really doesn't support this new game version (i.e. Intel Iris Xe chipsets, GTX <1000) -> hope for devs to add a DX11 option (unlikely but you can vote here #general-feedback message)
The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
ok i'll look into it but is that the only other way or is there anything else i can try?
My only suggestion would have been to delete the Saved folder to start with a fresh config
ya i tried that and it didnt work so we'll see
it sucks cause no one else seems to have this problem
so no one knows any solutions
2 days ago someone else had this issue, I recommended Saved deletion and do not remember getting any feedback (which usually means it worked)
or it was you o.O
ya i did talk about this a couple days ago so it mightve been lol
well, #🐞-evrima-bug-reports-🐞 and maybe a DM to punch
alr
I am checking out for tonight. Good luck, y'all.
https://www.youtube.com/watch?v=2gQKf0nVE-k video credits: Kouga, solution credits: everyone in discord that helped :) Anti-Cheat integrity check failed (i.e. 0x2200) might be temporary, just try again corrupted files -> verify game files see https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB long loading/waiting to join/non-full ser...
I think NA-7 is down
I lost connection and the player count dropped to 11 immediately after
I also can’t reconnect
Im having the same issue, waited out the queue twice and not getting in
I waited in a 40 person queue for nothing 😭😭😭
I was in the coolest galli herd too
If you close the game and reopen it allows you to join it again
The server is at 60 players currently
Now’s someone’s chance to join without a queue
my teno cant kick do I have to delete a file or something?
I don't know if this is the place to put this but has anyone ran into this before?
Since the update, I haven't been able to play the game due to all servers being full 100% of the time. How do I get into a server?
keep trying, its like this every update :>
you pressing RMB?
try to verify files?
yeah I even swapped my keys to see if that would work and it did not
hmm... did you deleted the config folder already? or verified files?
thats odd, lets try deleting the config
Yup first time it happened
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
so you didnt deleted or verified?
It fixed it self after I got eaten however
I have
oh 🤔
Very strange indeed it was like there was severe fog or something I could barely see with nightvision on as well
help plz
anyone know why im still getting the "easy anti cheat not installed" after verifying game files and fresh installing?
properties > local files > browse files > Install easyanticheat
will give it a shot right now thanks
np
worked thanks ❤️
glad so!
We got it fixed but no getting the dx12 error...we are going to mess with it more in the morning
you gettin dx12 error?
its basically an easy fix or a complete disaster
Anyone know how to fix not being able to see anything underwater at night as beipi?
I have my night vision on, but it is PITCH BLACK underwater. Everyone else I see playing beipi at night has the rocks and branches and whatnot underwater highlighted, allowing them to see. Nothing highlights for me.
If it's a growth thing, I'm a baby.
Yesterday it was fine
help
Everytime i try to join a server my game crashes, tried uninstalling didnt work
someone else having problems since the update my game closes like 5-10seconds after it starts in menu
I can play evrima in geforce now? 
Just a dev playing around
excuse me, Do you know how fix the audio??
I’m having this same problem— How do we fix it???
Didn’t do this to me until this patch
So is alt bite automatic? Or is it a glitch? I can't seem to perform a regular bite (LMB) anymore despite trying to edit the key bindings. Dino just always wants to lunge forward with each bite.
And yes I have my left and right mouse buttons set separately, but doesn't seem to work correctly.
All I have to do is start up the game and it crashes.....
Jeez..
anyone know how to fix not being able to see underwater as beipi? I have night vision on but it doesnt work underwater. And ive tried reseting my saved foloder but it wont work. Its been like this ever since the update came out for me.
someone said thats normal and it isnt a bug
oh then idk
im having the same problem..
i keep getting crashes tho
any help here? ive verified with and without deleting config file
i have the same issue
i was just able to join a community server after another verification, try that
im waiting in the queue for an official server now
I have line 886
im currently verifying...hopefully this works🤞
im wondering if its a queue issue or just an overall issue, because i had a file that had to be reacquired
guys, this message appears all the time when I try to start the game 'do you want to allow this application to make changes to your device,' I press yes and soon after the isle gives the 'Launch error' anyone can help me
i just bought the game and spent 2 hours trying to find a solution to the fatal error 😭
same
oml im in
go to pinned troubleshooting
did you join through the queue?
again and again damm
I think if you try anything try to reboot your pc or laptops :/
same problem
Randomly started to work normally again
oh
Bro, I tried everything you want, just everything, like others here, the problem is not our computer, the problem is in the game
I'm facing an issue with launching the game. The app Easy Anticheat Bootstraper requests to run 2 times and then it fails with error that I cant run several apps simaultaniously. If I dont allow to run Easy Anticheat Bootstraper when it asks 2nd time it fails with error 0x4c7. What should I do?
why do i have double of the windows client and is it safe to delete 1 pair?
Finally someone else has the same problem
Okay
tried deleting the saved file, updating windows, and running a system scan but it still does this (opens to a black screen after the anti cheat screen loads)
Does anyone play on Linux? What version of proton do you use
install vr chat
Hey So I keep getting disconnected every 2-3 minutes, I've uninstalled and reinstalled the game, verified my files, deleted my config file, nothin seems to fix this and my internet dosen't seem to be the issue.
Idk if this is a problem for anyone else but why do big dinos like carno die from a hill height, cuz I have never gotten a fully grown carno or other Dino because I always die from low fall, fall dmg
I’m having trouble inviting others to groups and vice versa??
Does anyone else get a fatal error when they kill a juvi troodon?
What server are u playing on?
I've been trying to play officals and non officials
i can barley stay in them for even 5 minutes
Yo this has been happening for a while but my keybind for nightvision isn't on my list ive tried uninstalling is there anyway to fix this issue?
Today imma have to check how my fps are doing.
Cause after some tampering i did with the Graphic,now the game is MOSTLY playable but yesterday it froze after 2 hours of playing
Cause like some,before this settings i did,i had like 15 fps wit a lot of bodies, and now its playable and only get 15 fps like for a second or two
That sucks there is only 1 server that crashes constantly for me i thought u were playing on that one. Try delete save files? I heard if u have performance issures u should try dat
why i play this game?????? troodon have problem with right mouse clik dont work all the time
Yeah i’m hoping its just something that’ll get patched, i got some gameplay in on an unofficial server for like 2 hours before a reset and then i started disconnecting again
Gotta hold it or use it while sprintong
Sprinting*
I recall from crouching it works too
i know my friend how i play this game i have 500 hours but troodon have problem
You are literally the first person i have seen ever complain about this, have you checked the controls and such?
wich server ?
Nycta
What are u trying to fix?
i have
lost 2 doc
the crash doc and webcache doc
guys the fatal error still happend to you ?
yeah
yes same here
The biggest errors i still have as of today are sometimes my game dropping to 15 fps and Freezing
Which is not crashing
The game still plays ambient sounds
But my game is frozen and doesnt say its a fatal error
Or anything wrong
Managed to play as of lately 2 hours withouth freezing so i think its ALMOST solved
I believe this is the same problem as the fatal error, for me it freezes and after 10 seconds a fatal error appears
how you solved it ?
Dropping my graphics
Almost all low or off
But still activating cause i use a NVIDIA the NVIDIA DLSS option (i think that was the name)
Having the render distance on Epic and Textures and materials on medium
Here i mention it on more detail
troodon venom dont work to AI?
It does work,you can kill easily a boar after 3 succesful pounces
how make succesful venom pounces?
Anyone know why I suddenly hear an echo in game? Any dino calls or in game sounds get echoed, this didn't happen yesterday
i need to hold right clik from hour or fast?
You get one pounce, drop off and then wait for the audios cues for next pounces
After 3 succesful ones
Its time to go.crazy and pounce all the time
i make that but i dont make audio cues
Your troodon will laugh kinda
check pinned troubleshooting
i had the same problem yesterday
idk
:/
dang
or idk if it stopped
i turned on the isle joined a server explored for a while and logged
and ?
go to center jump bite and wait lol
can someone compare mine with theirs?
to find if i lost any
you have same fatal error lol
maybe
i need good files not your files but thx for this check
i think your have same problem
ill check if i get any crash
yes
so here we have problem
man all eu servers are full
lost one webcache
?
same
but if i play more than 1 hours
i start freeze and fatal error :/
oh
it was server reset now ??
i dont know what triggers that crash
im trying to get in and its says the server is full loool
same
same
hope to meet player when resolv this
and keeps crashing the second time i join any server
guys why im crushing so much and i crushed once 5 minutes ago and my cerato on 80% died for no reason?
why is my game crashing
i have this bug that when im trying to eat something it keeps be in the troodon mouth
someone has that issue ?
Hi mate! I have the same issue, did you manage to resolve it?
check pinned troubleshooting
Me?
ye
I tryed, didnt help
oh
then go to steam, right click on the isle click properties, local files and click browse then click "installanticheat"
does anyone know why I automatically alt attack? it's not my key because I don't automatically alt MOVE. But whenever i press the left mouse button it's an alt attack
try going to settings gameplay and manual alt attack
if it is selected then i dont know
fixed it, cheers
oh ok
didnt help
i dont know how to help you then sorry
im so sick of this game it never works anymore
i used to get fatal error before it
i have 130 hours on the game. 100 of those i never had a crash but for the past year and a half - probably more all i get is fatal errors
i just want to play the game
its been a pretty big thing for like 2 years now but they aint dun nun
any help i grap food in my mouth butt dont let me eat and not putt down i have food in mouth all time and dont lett me eat with e
the game have bags
bugs
oh
same bro its impossible
ye we just need to wait
ive been waiting for 2 years 💀
yea its crazy
yeah them crashes are annoying
i really enjoyed playing the game when it didnt crash, actually so fun i sinked so many hours into it so fast, now its impossible to play, just like rdr2 on pc
yeah
Hello, I am having an issu with evrima, I don t know why but after 10 to 30 minutes of playing the isle evrima my PC crashes, i even try to play on the lowest settings even tho I have a RTX 3600 Ti, it is not the isle which crashes, but my PC (it restarts right after shutting down) , it doesnt happen with any other games... Please, do you have any idea of why this happens, there is a picture of the log console.
Beipi Underwater Bug
Hello guys, idk if you encountered with the same problem but i have a question. Do you know any way to fix a "bug" some sort, when u are underwater with beipi and you cant see the white lines that would help you see. I pressed X yeah, my nightvision above water is fine. Its only bugged under somehow.
- I tired to relog safely,
- tried to delete the saved file from local/appdata,
- I tried to delete the game,
- I tried to upgrade my driver,
- I tried to change my settings to TAA,
- I tried to set my resolution to 100%.
None of them worked..
I saw videos about how it should look, I dont have any problems with the design. It just doesnt show any outerlines for me
pitch black
It also happens on every server, officials or non-officials ones
i cant play anymore too i got today an cerato on 80% an my game crashed and i lose it
exact same thing happened to me, i had a 100% deino (which takes around 8 hours to grow) and the one time i move up to the land i crash and lost all the progress
at the very least they could add a system where u leave the game if u crash with fatal error
but nah too much to ask
that game aaaaaaaaaa log me out without save my dino and now server is fullk
Queue still broken waited 20 min in Queue Just to have it say Server is full
fixxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx game
As an example it's my pc which crashed so if they add that you could shutdown your pc to leave the game of you are attacked and it would not be fair...
The game actually knows If you Crash or Just Turn your PC Off
Atleast it was that way in legacy
you can still abuse it though
bro the isle is fu****
anyone know how to get unstuck? 😭
ask help for admin
is there a place to do that?
i dont know sorry
i have the same issue makes it pretty much impossible to play at night
he tell me conecting..... but i dont connect
nah but specifically the fatal error because if its not a fatal error then it might be ur pc
can somoene help me?
Even if it's your pc which crash ?
Do you think evrima can crash your pc or it's because it overheat?
Just to be sure, what's the normal temperature of a cpu and a gpu with an RTX3600Ti?
My cpu is going over 70 degrees Celsius as soon as I start my computer and stays below 80 degrees Celsius while I am playing, my gpu is at 60 degrees Celsius in general...
Guys, can anyone help me??
install your inti-cheat
I did it
idk so
did you verify your files
Yes
then idk
I have the same issue on my PC with windows 11, but my second pc with windows 10 has no issue( why? I even tried to relocate files from 1 pc to another
Keep trying
Anti cheat likes to fail once or twice in some cases
astolfo pfp what i do
can u send ur crash error?
i was having a problem earlier so i might be able to help or there may be others who have had the issue here
oh fr is that it💀
uhhh
yeah
a reinstall never hurts
try verifying game files if that doesnt work, or deleting the config or saved folders
tyty
did both of those
looooooooooool, I changed windows and steam interface language to english to make some screenshots and my issue was gone
np bro, if this doesnt work maybe someone else has an answer here. i also think there is a bug going around where it just crashes and idk if thats what ur encountering or not. tbh it could be anything with the new update
pls fix the bug with bodies glitching under the map.
Hey, sorry very new to the game - I've gotten stuck and i have fallen into this small place where my Ceratasaurus cant get out, im on AU 1 - Can anyone please help me?
guys that fatal error is a real problem , after my game crashed time after time I just tried to put the main graphics settings on medium and I was able to play 2hrs without fatal error , try it and let me know if it works for you 🍻
I have been questioning the same thing for 3rd day, yet no one still answered me. I have overheating issues just only and only with evrima. What am I supossed to do?
just wondering, is anyone else not able to trash stuff as deino? im 50% grown and cant even thrash a utah??
Yeah,so far the best solution for the fatal errors and Freezes are turning down the quality of the game, dunno why updating to 6.5 suddenly made performance worse when the New Unreal should improve performance
Many guys are stucking in this same pit....
Please, some <@&818552355796287508> <@&505047238674874368> ?
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
Hello everyone. After installing the update, I got this error. I see many people have it. No solution found?
not solution for momment
just down your fps to 60
for play long time
:/
i olso have overheat problem i have invidia 3060 gpu. even with low setting it still use 100% off the gpu
i got the same error
thanks
Is there a way to get unstuck from trees?
just installed a 13 gig updated and its stuck on this and will not move
i really need help this is stopping me from playing the isle and wen i uninstall this happnes please help me
(The language is brazilian)
I'm not sure since I never saw this error myself
but that's the only thing I found :/
The Isle with the new UE5 update, runs heavily on CPUS. So either the developers needs to fix an issue or half of us need to upgrade our computers.
That explains everything
No wonder before this update i could run at 60 fps everywhere
Windows Key + R > %localappdata% > find the Isle folder and delete everything in it.
Idk whats going on but i keep getting this random message when starting evrima and idk what to do
It's very unfortunate and I really hope it gets sorted out 😦
and me 144
but still fatal error :/
I can play legacy normally but with evrima i get this error
Now how many fps?
Have you tried anything mentioned in #announcements ?
90
Jesus
idk what to do
idk how to fix that message someone help
1. If running The Isle, exit the game.
2. Open File Explorer.
3. Click the address bar at the top.
4. Type %localappdata% then press Enter.
5. Find "TheIsle" folder. Open it.
6. Open the "Saved" folder.
7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
8. Start the game.```
I have a top-end computer
i did that
still ditn work
didnt
So does half of this Discord server :\
same
:)
Have you tried uninstalling?
same
And deleting everything in the Isle folder?
yeah
wdym delete everything
and i delete all in nvidia lol
but still didn't work
but
before fatal error i see many freeze
- Windows + R
- %localappdata%
- Find The Isle folder
- Delete everything in it and try to relaunch the Isle.
nope
what am i suppose to delete
this
if i click that i get all those folders
You know the problem is with the game when almost all people have mid-end pc's and the game has these issues
I delete that?
i think
you know or think
idk realy know talk with mochi
@brisk totem
Yes.
pls help
It's my theory too. It needs to be optimized better.
Delete the "saved" folder.
Try relaunching the isle
ok
If that doesn't work, directly contact Punchpacket.
Hard agree,the amount of new players doesnt help ,or that the stress tests except.the last one were done with few people
how
DM them. They don't like being pinged.
did you try verifying gamefiles?
@brisk totem i cant dm him
Do you have -dx12 in your launch parameters ?
what that
On steam
how i get it
?
Right click the isle in your library properties and it says launch options
Okay it’s clear is your graphics card up to date?
my friend is having trouble joining. It's saying client can't connect, after deleting save and everything
what is says in pinned messages @thin oracle
If you are receiving the Direct X 12 error
Update your GPU drivers using the accociated Control Panel (Nvidia Control Panel/Radeon Adrenaline, or the official websites)
-If you think your drivers are updated and are still receiving the error, make doubly sure, and check for GPU updates again
how i go to the website thing
google Nvidia Geforce
how i know which one i got
where should i submit a stuck spot on isla spiro ?
Bug reports
@thin oracle Search for Device manager on cortana
And look under Display Adapters
It says its not availible for my land
?
not working
are you running windows?
wdym
Windows 10 Operating system
dont think so
idk
lord
I honestly dont know atm theres not very much information that you're giving is helping
nothing even works
Well i need to find out what operating system you're running
ask google
how to find that out
Sometimes I just can't nest, currently I'm playing as a stego and me and another player (75% and 86% growth respectively) are trying to make a nest, but we can't even begin to court, sometimes it works for us, sometimes it doesn't, reconnecting to the server doesn't fix it, any ideas on how to fix it?
is it possible to get unstuck on official servers or is it just a rip
Yeah apparently so Tmac maybe ping a admin and tell them what server you're on
ok ty, is there a preferred channel to ping them?
Nvm it fixed itself
word, @restive vault @hollow violet hello, when you get a chance, can you unstuck my deino on NA 7 please 
does anyone know what to do about the Xaudio 2.7 issue I am having where it says i dont have it installed. I did the DirectX installer already and it says im up to date but when i try to start the game I cant hear anything
i can hear the start up but once it gets to the main menu all sound is gone
found it
what now?
windows 11 home, version 22h2
@wild coral
So I had a problem with Easy Anti-cheat, where it wasn't installing/running so my game wouldn't run. My husband found the solution; with the new updated version of the game you have to go into your files for the game, find the easy anti-cheat .bat file, and run it as an admin. The .exe does nothing. It's really strange, but it works.
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
@thin oracle okay so I need you to go into control panel > system Security > system > scroll down to where you can see Device manager
it's easier to type this on the prompt
systeminfo | findstr /B /C:"OS Name" /B /C:"OS Version"
@thin oracle basically your dx12 error says that you need to update your driver's in order to play or buy a new GPU if yours isn't sufficient
to find out what is your GPU you can do the following:
open task manager > performance > click GPU and tell me it's name at the top right
if you have two GPUs, choose the GPU1 and tell me it's name
who are you referring to?
For anyone who is really stuggling with getting dx12 to work just get windows 11 get all the updates when you check for more updates then in windows updates there should be a button you click then you can turn on a thing for dx12 then go to windows turn on and off systeam something like that find leagcy componts turn that on and the thing inside of it restart then if it doesn't work just go to your divers company website and update it example (i went to nvida driver put in my oprating systeam make sure you atleast put some recent hardware) after you get that open it follow the steps then finally after it done restart then you got it P.S simple fix for devs is to allow dx11 to work for Theisle
btw all of what i said is free
i went to the DirectX ran the installer and it says its up to date, then I went and found the 2.7 June 2010 file and installed that as well and it is still giving me issues with no sound i am running windows 11 now
to anyone who has dx12 issues
simple fix just get new diver on your divers website its free
it can be either a simple fix or a complete disaster
no just let it update u should be fine as long as you on windows 11
what's your GPU?
plus if you have older drivers like me none thoses other fixes work
Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7D37
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: 12th Gen Intel(R) Core(TM) i5-12600KF
CPU Family: 0x6
CPU Model: 0x97
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3686 MHz
16 logical processors
10 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce RTX 3050
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.2824
DirectX Driver Version: 31.0.15.2824
Driver Date: 1 15 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce RTX 3050
VendorID: 0x10de
DeviceID: 0x2507
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 23.98" x 13.74" (27.60" diag), 60.9cm x 34.9cm (70.1cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Headphones (Razer Nari Ultimate
Memory:
RAM: 16243 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 476222 MB
Largest Free Hard Disk Block: 178962 MB
OS Install Date: Mar 21 2023
Game Controller: None detected
MAC Address hash: 0d88537629cf7d9e9321271b8647952dc23532d2
Storage:
Disk serial number hash: f868ca61
Number of SSDs: 0
Number of HDDs: 0
Number of removable drives: 0
your driver is really outdated
we didn't need all of that btw
yeah update your driver
if it already fully update go to nvida site and update it there
sorry i just copied and pasted from the steam like the video in support showed me
ok thanks
Yes
download this and double click when ready
it will install the latest driver for you
then you restart after finish all the steps for downloading you should be good
idk why the devs can't just let the game support dx11
thank you i have spent the last 2 and a half hours trying to figure out what is going on.
and open it and follow the steps
ok 🙂
i have a question, fatal error take solution or not for moment ?
Can anyone help with the replay system?
anyone know how to fix beipi underwater night vision not working
same i have the outline when im near the surface
yeah. but it's not much
ye im just swimming blind hoping a croc isnt near me
same 
@drowsy quarry it still isnt working
make sure your windows is updated as well
ok its up to date too
you still getting dx12 error?
no i have been getting an error that says that i dont have Xaudio 2.7 installed.
i have already run the DirectX installer and it says im up to date
and i installed the DirectX 2010 package and ran the setup for that as well but i am still getting the error
is the error xaudio2_7.dll?
it says "XAudio 2.7 is not installed. Make sure you have XAudio 2.7 installed. XAudio 2.7 is available in the DirectX End-User Runtime (June 2010)"
verify files on steam
how do i do that
Can I get some assistance with trying to join any servers for evrima? Any server says full and cant connect no matter if theres like 12 people
right click the game on steam > properties > local files > verify integrity
servers are displaying the wrong amount of people
All files successfully validated
no, it was for sea
11 files failed to validate and will be reacquired
good, let it download a bit
ok thank you
do i have to start downloading something cause its not doing anything
glad so
Thank you so much genius of the troubleshooting forums
^^ all good
can ask an admin for teleport
use the regional chats and read the pinned message
#evrima-na #evrima-eu #evrima-au #evrima-sa
Any way to fix it?
i think not
i got same
oh yeah i played for a little longer and my game crashed
you were right
hello, I am also getting a dx12 error but I'm not sure what I'm doing wrong?
for anyone having issues with fatal error crashes if you have a geforce gpu go to geforce and redownload you drivers with the custom option im able to join official servers without crashing
any admins on N.A. 2 that can get me unstuck?
some one help me plz it says failuer app running
what's your GPU?
ill try that
you have to repeat the process everytime you leave tho
bruh
i dont think i will
but thanks
lmfao yw
I don't know if this is helpful, I'm sorry
Has anyone found a solution to this?
something other than update window or driver? I've been listening to the same thing since 6.5 came out xd
One message removed from a suspended account.
One message removed from a suspended account.
^I'm getting that too, try checking the pinned message in this channel and see if that helps?
task manager > performance > show me your GPU name (if there's two it's the GPU1)
@small veldt you too
here's what I got
One message removed from a suspended account.
this is all i get then nothing. game closes steam says its still running so does task manager but no window. Tried reinstalling the game, updating drivers, deleting saved folder, config folder, old legacy files. verifying with steam restarted computer reinstalled anti cheat. everything, and nothing is working
theres no error either. game just closes
I'm sorry you cannot play the game anymore :(
your GPU is not strong enough
update your graphic card by filling everything that it asks you
go to Nvidia driver website
any one else expirencing the bug where food gets stuck in your mouth after eating and then you can infitaly pick invisble food up anywhere but not eat it ( you only get the animation but no stomach or nutrient benefits) oh and you cant drink
I f so how do you fix it ? im trtying to reload but due to everyone playing will take for ever to log back in xD
I just figured out why my game has looked like dog do-do since 6.5 came out.. I have some sort of bug where none of my settings i try to change will save. so ive been stuck at whatever my 3D resolution defaulted to (i think the 70s) when the update pushed out. anyone know a fix for this? never had it happen to me before. I tried deleting my saved configuration to no success.
when i try to boot up the isle it says that easy anti cheat is not installed
but i cant install it for the isle
yea me too
any idea how to get rid of it or will you loose the bug eventually?
no , i asked that here earlier
I can tell you in a like 10 minutes i logged out and im queu pos 9 rn
How do I fix the (0x2200) error. It says anti cheat integrity check failed. You have been disconnected
@drowsy quarry I don't know if you remember the problems I was having yesterday I finally figured out what the issue was
I uninstalled everything that had to do with nvidia and reinstall it and it finally worked
https://youtu.be/UjMnFU0OIJI If anybody can help me fix the flickering pixels (it doesnt really show up on video, but the lighting is having like, these jittery white pixels and make it look like the trees are moving
relogging solved it
well thats what i did lol
The problem is relatively old and so is the solution
it was before the update as well for a while
Why does the game take 20 minutes to launch and why do i opnly have 15 fps in game when this is my task manager
servers full
One message removed from a suspended account.
im getting this error how do I fix it?
my friend's game had the DX12 error and she did one of the things and now it wont even open, any suggestions?
why am I losing stamina when I press H to lay down and it doesnt even let me lay down???
what's your GPU?
whats his GPU?
her*
I don't think that's enough to play the game :/
ok thank you
what's your operational system?
where do I find that
like, is it windows 10? 11?
10
ok
likely it won't work but it doesn't hurt to try
download the latest driver of your GPU and double click it
but I have been trying to enter many different servers for many days in a row and I still have not been able to try evrima is this normal?
been trying to launch the game, the small window pops up and then says waiting for game and just cloeses
closes
i tried verifying the game files but nothing.
it didnt work but thank you for the help
yeah unfortunaly your GPU is too weak to play the game :(
im probably gonna get a better pc soon so ill play then
"Maximum Simultaneous Game Instances Reached!"
Can't play at all. This error keeps coming up anytime I try to run it.
Reinstalled, restarted pc, restarted steam, manually removed the game, ran from file, updated drivers, nothing.
fix found thanks to Fräulein_Unschuld:
"You can create a new steam library with the steam client. Go to steam -> configuration -> Storage. There you can assign a new storage when clicking on +. Than the new storage shows up. Now you can move in the same window the isle to the new storage (where a new steam library was created). And than try again
Of course you need for that try a diffrent storage and Partitition (I also had it before on Disk C)"
I'm queuing for nothing because the same message appears, what a scam
help me please
My friend is having trouble with The isle. She says that this pops up whenever she tries to launch it.
Does anyone know how to fix it ? :)
Guys can anyone help me??, I cant open my EasyAntiCheat Setup
why exactly does my game look like this when i have everything on epic?
Every 30 mins of playing the game im geting Fatal error or this message 😦
Fatal error: [File:Unknown] [Line: 598]
Unable to launch with RHI 'D3D11RHI' since the project is not configured to support it.
meetoo
me too
😦
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
when I try to lanch the game it says DX12 not supported on your game. Can someone help with this
There appears to be a problem with the NA4 server?
I was vibing in my deino when it crashed and is now not letting me rejoin?
and every other time I try joining it, the game crashes
its in pinned
any help with this?
i think theres no solution for that rn
Help
how can i message to the tech support ?
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
cant see anything under water with beipi uninstalled reset settings ive tried eveything nothing works anyone have any fixes
i have also tried safe logging
@strong furnace The "DX12 is not supported on your system" is an issue with people who have the windows(10 for me) update bug. It says "something has went wrong, please try again another time" in your windows update section. You have to manually download one of the past "major" updates that takes you as far as it can go before the smaller most recent updates can be installed. I did this manual update and it reactivated my ability to update instead of having the "something went wrong" error in the windows update section! Hope this can help anyone!
Anyone know any other fix? I'm not using any launch settings.
@languid wing See my post above... (Try that)
Kinda weird tho, but ill try it i guess.
So I have run the game both from files and steam many times. When I run on steam, it gives me the error "Failure: app running" and when I run it in the files it starts up twice (for some reason) before I get the error message "maximum simultaneous game instances reached!" and it crashes both instances of the game. I have reinstalled multiple times, as well as verified the files multiple times. It could be something to do with Windows 11 but idk
@serene umbra i'm also up to date for my Windows updates. There are non availible.
@languid wing if the update center works for you(you don't have the "something went wrong, please try again later" in the windows update section), then I don't know... It was definitely my issue!
It might be my Windows 10 LTSC build.
LTSC is the abbreviation of Long Term Servicing Channel. It is a stripped-down enterprise operating system based on a specific version of Windows 10. Windows 10 LTSC don't have pre-installed apps such as Microsoft Edge, Cortana assistant, News, etc.
I was chilling in queue for.. idk 30mins and after connecting my game just closed itself
did i do something wrong? lol
Not really sure if this is the right place to post this, but why do some community servers not show at all? I'm trying to get into one that's currently active judging by its discord, yet searching its name or even digging through it in the server lists yields nothing.
Super frustrating when I'm trying to join a specific server.
how do i install easy anti cheat again
here
or just go to pinned troubleshooting
nevermind that was kinda ez
how can i see my graphic cards?
pls help with this problem
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
if i have a DX12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument. someone sayed i need to get geforce but what do i need to do then?
does anyone know why i cant invite my friend to a group? we are both ceratos around 20%
Can some one pls help me
update ur gpu
sorry i dont really understand that😅
updating gpu drivers doesn't work for me.
a thx
Any idea why the game just crashes when trying to join a server? Happens always on 2nd attempt or later on
have u tried this ?
no clue
will the spawn of bots be increased on the new map?
when I try to lanch the game it says DX12 not supported on your game. Can someone help with this
whats your GPU?
idk
... ok
task manager > performance > click GPU (if there's two, click GPU1) and tell me it's name
@supple socket got it?
no its not showing up
got it
what's the name of GPU?
iirc minimum is 1050 or 1060
do you have any other GPU?
like a GPU1 on the task manager?
no just one
well, I'm gonna get you sad news then
you cannot play the game anymore, your GPU is too weak and does not support it
i paid 20$ for it
Still cannot enter into the server, 89/100 - server full
let me guess, you're getting dx12 error?
there's only 2 ways to fix it, nothing more.
-
update your driver's
-
buy a new GPU
whats your error modna?
@kouga nope, i have an 2080ti and my drivers are up-to-date.
how do i update my driver
@languid wing
why?
try this
what about your windows
nvm my brother can help
thats probaly the problem, its windows 10 LTSC
updating your driver's won't work to play the isle, I'm telling you
but if you have other errors on other games, it will help
no i have anthor game that says i need to
where did you download your driver?
what drivers? gpu drivers are from geforce experience
and website, which is way more accurate
what version did you downloaded? and where?
idk how to fix that unfortunaly
there's a giant message right at the menu of the game :)
expect bugs
@drowsy quarry
hmmmm
it even says i have directx12, but still i get the error. I don't use any launch options.
don't bother about what dxdiag says to you
it doesn't work
are you on laptop? PC?
PC
yea
I got that driver, it's probaly my Windows yea.
yup :/
I still can't fix the problem dx12 is not supported on your system
Me neither, we are doomed. 🫤
Yep
Yo is anyone having the dx12 issue
Played in evrima, get crash report
Doesn't work 4 me @south vector
i dont have any night vision and i dont have a setting to change the key input its like non existent anyone else having the same problem?
Is the 1060 not able to be used for the game
Check pinned messages
Thanks
How do I get Night vision working?
Check ur settings pretty sure its X
How do you do that
I literally can't find it in The controlls :c
