#🔧-evrima-troubleshooting-🔧
1 messages · Page 27 of 1
I just spawned in as baby deino and i have -61 growth rate from eating a teno. is this a glitch or how it was supposed to happen becuase im not growing almost at all
like the terrain wont be fully loaded yet
hm ): I'm not sure, that's a strange issue >.<
I'd try the following things.
1.) Update GPU drivers and look for an windows update
2.) Try verifying the game files (see pictures)
3.) If that didn't help, a manual reinstall like this:
A re/un-install from hand can sometimes help with certain issues were a normal uninstall over steam doesn't work.
Some files "survive" if you uninstall a game over steam, therefore this might help.
It will however delete
the Skins you have saved to presets, so you might want to save those first.
For a complete uninstall do these 2 steps:
1.) Deleting your Steam game files:
- Right Click The Isle in your steam library
- Select Properties -> Local Files -> Browse Local Files
- Delete everything inside of The Isle’s folder.
2.) Deleting your Local game files
- Press "Windows key" (or "Windows key" + "R" if that doesn't work)
- Type in "%localappdata% and click 'Ok'.
- Search for TheIsle folder.
- Delete the TheIsle folder once you've found it.
Now you can re-install the game over Steam, like normal.
holy
Hi I'm a deino on na1 and I seem to be gliched. I had food in my mouth and now I can't drop it I can't bite or sleep any way to fix this befor I starve
relog
Just did it worked ty
thank you, i will forward this
Good luck! hopefully something works >.<
can somone PLEASE help me whenever load the isle it just gets stuck on the loading screen and it wont load...
hm, what loading screen ? this one ?
yes
Are you playing any VR-games by chance ?
Some VR-applications, like OpenXR or the Oculus App (but especially OpenXR) seem to be the main cause for that issue.
Take a look at this post, and follow what it says.
If it doesn't fix it try uninstalling/disabling other VR-programs you might have
#🔧-evrima-troubleshooting-🔧 message
awesome 😊
im getting a message saying easy anticheat isnt installed, i redownloaded 3 times and verified files, what to do
Did you try these 3 fixes ?
#🔧-evrima-troubleshooting-🔧 message
fixed
How do i fix NV not working?
Check pinned messages please
yeah just saw sry
Game drops to 1 FPS for like 20 seconds, then starts working normally, then just closes with no error message whatsoever.. Anyone got ideas what the deal is?
Since when have you had this issue? And what specs do you have?
Normally the game runs fine on my computer. This has happened twice since this update. All my game files are verified and drivers up to date. I'm guessing its going to be hard to diagnose since theres no error message and it doesnt happen all the time. But it's definitely new since the update
I come here if I have a problem right?
Okay so uhm I have a bug where I hear waterfall noises wherever I go and so does everyone around me (I'm a crocc)
I'm also in NA1 if that helps
ah, hm >.<
I haven't heard of a solution for that problem ): sorry
Awh okay thank you anyways
Is it waterfall, or kinda like a dragging along grass sound?
And did it start after you ate bones?
Do you know of anyone else who's had this problem?
Waterfall, and no I haven't eaten any bones
Hmm, well I had a similar audio glitch when I was playing deino earlier. Someone said the solution was to relog
Not sure if you can do a quick, or have to safe log
Relogging should resolve the issue. It’s a known bug
I didn't know that, awesome 😊
I mean >.< not awesome that it even is a bug, but that's great to know
Well this is the second time this has happened, I ended up safeloggin and coming back and when I came back it came back after awhile
Like 5 minutes and it came back
Yeah it’s a weird one. Hopefully after the holidays a patch is made. Unpleasant that it happens, but luckily not game breaking
Oh alright it just messes with me as well as the fact I can't hunt if other hear me
I think I've come to a conclusion on why it happens. Everytime I eat I hear waterfall sounds
No matter what I do
My boyfriend has the same problem to
I'm sure I'm not the first but does anyone know the fix for having to place your mouse cursor away from what you're trying to click?\
That's usually a resolution issue, press f11 to put the game into Windowed mode, then you should be able to access the settings to put the game into the right resolution
Omg thank you so much I've been trying to figure this out for the longest xDDD
Making a post here in hopes there is something that can be done otherwise that I am missing with a technical support background. About 3 days after the the new patch I have been repeatedly kicked from the high populated servers (na1-6) while I can get a little bit of time on the game in general I don't know if ill get an hour or three seconds before I'm randomly kicked and have to fight for half an hour to get back into the server just to get the boot again right away. Since the issue started I have gone threw clearing out cache files, verifying game files, rebooting, reinstalling game from scratch as well as tested the game on a completely dead game server and never got booted for a whole day prior to above steps and after. if there is any other suggestions that I have not thought of I'm all ears.
Cannot change EVIRMA settings from the menu. go down from epic graphics to high, and they return the second i try to join a server.
EDIT: tried to manually fix them but they still revert.
Anyone else got a bug where after launching the game it randomly just closes/quits the game while in the menu?
Does anyone know how to fix the bug with the controls? I'm not able to look around with my mouse
fix is on pinned message
we have a speed hacking stego in AU1 with a wierd chinese name
write on #evrima-au and tag the official admin role
thx
it keeps telling me that easy anticheat is not installed even though i see the easy anti cheat files within the isle directory
could anyone help me out with this one?
Hey I’m stuck and an NA seven
can anyone help me out with this one? Reset, uninstalling or deleting the game and installing it back doesn't change LOOKLEFT/RIGHT back to MOUSE X, like it should.
I need help when I run settings the game crashes. What should I do?
just change it manually?
try validating your game files and if that doesn't help you probably need a clean re-install. steam library -> right click the isle -> properties -> local files ->verify integrity
ok
how do you set mouse X
just like any other key, you click on the setting you want to change, then tap mouse x to change that key
the thing is you can't tap mouse X
try deleting %localappfiles%
or localappdata
forgot what exactly the folder is called but it's a folder containing local game settings and configs
deleting it might reset to default
it's commonly deleted when night vision doesn't work because the game will reinstall that folder upon launching
it doesn't work and it says two files could not be verified
FOUND the fix for the easy anti-cheat saying "not installed"
go to Computer management>services and applications>Services>EasyAntiCheat(EpicOnlineServices) - click propreties on it and select start-up option to be automatic, after that attempt starting up the game and it should work(you should notice a slightly quicker loading on the easy anticheat)
that worked for me quite well just now
can anyone help me
game fails to launch with a "fatal error" box on loading screen and forces close
have you tried validating files?
never had this issue before ever
have you?
i can do it again but it literally just finished updating
usually fatal error is caused by either corrupt files or by the lack of ram(which happened to me once)
if reinstalling the game and validating the files didnt work try restarting the pc
if that didnt work either then manually delete the isle folder and files off the computer and install it again
it should be a clean reinstallation which can help with corrupt files
check your internet connection aswell, slow internet could sometime miss some files or install corrupt files
imma update my graphics drive too i guess
that could help aswell yes
hopefully this validation works
that could be the issue to the whole problem
if validation doesnt work then simply reinstall the game and youll be good to go!
Can anyone help me?
Has anyone gotten the new Nvidia NIS / AMD FSR2 settings to work?
usually this means the steam will try to fix it by downloading the corrupted files
if you're with issues with your mouse/camera do the following
- close the game
- press Windows + R
- write %localappdata%
- find The Isle folder
- Join saved folder
- delete config folder
- restart the game
Why is EU 3 down
A friend of mine has a problem, When she press enter the chat comes up for a bit and then automaticly closes
Does anyone know a solution?
I don't know if that's a a bug or not but I died by eating on corpse (didn't saw any attack)
idk if its possible in evrima but maybe u ate too much or something?
No I was not totally full. And I was not hurt or bleeding
hi, I'm having an issue with my settings resetting every time I connect to a server or restart the game. Is there any way to fix that permanently?
have u changed anything in the files? at %appdata%
no, but I did try to fix by changing the setting file to Read Only, unfortunately that did nothing
ah okay, Then i have no idea
the settings keep reverting to Epic every time I reset the game or connect to a server, pretty weird
ye i can imagine how annoying and weird that is, Sorry for not being able to help
np, hopefully someone can
HAH me to same
yeah, it's really annoying. I could run this game 100+ fps but it's running at 60 only because I can't change nothing
hm, try changing your settings and join an empty server. Then leave and see if the settings stayed the same.
i can run evrima on 5 fps with everything on low
already tried that, doesn't save
Having a severe crashing issue that happens almost every time I close down my game. The only way I can fix it is by uninstalling the game and reinstalling it. File verification doesn't fix it, and neither does deleting the config. I have copied the error that I get but I'm not sure where to put it.
hm ):
every time i turn off the game, the game settings are changed to epic again after turning on the game
did again just now, everything reverts back to Epic
the only setting that's saving is Clouds
Hey rabbithorn do u know a solution to my friends problem?: When she press enter to chat the chat comes up for a bit and then automaticly closes
hm, I never heard of that issue before ):
The chat closes automatically if nobody wrote in it for a while, I assume you don't mean that ?
no like she presses enter, The chat shows for a second and then automaticly closes when she presses enter
so there's no fix for my issue I suppose?
She could try pressing F6 (that's the button to disable chat) and see if that does anything.
If not just pressing F6 makes it appear again, maybe that helps.
nothing I can think of, sorry ):
I mean, if you want you could try changing it manually.
I already tried that with someone with that issue, and they said it didn't work though ):
Okay thanks, I hope it works for her now
Anyone know how to fix this issue?
A FRenderResource was deleted without being released first!
0x00007ffdc92fcd29 KERNELBASE.dll!UnknownFunction []
0x00007ff63d11e956 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63d120be6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63d0e8b00 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63ee3c5ef TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1da1c5 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63ce36608 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63ce35d10 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63e7d7194 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63e7d6dc3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c26d35a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eee0d61 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eecd1d1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eeeb600 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eaa0d83 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63e7d8a3b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c01d3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c6ddc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c6e5a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c8294 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1d16a4 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63f92b94e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffdcac77614 KERNEL32.DLL!UnknownFunction []
0x00007ffdcb5c26a1 ntdll.dll!UnknownFunction []```
Try verifying your files on steam, then verify them again
I have already done the delete config thing, and verified my files about a dozen times
hm
the only way I can fix it rn is by fully uninstalling and reinstalling
but I'm an admin on a server I can't do this every time I want to play the game or do admin stuff
Did you try 2 verifying game files right after each other ? that helped some people.
Else I have another idea
Yep, did that already
I did all the tricks I know of bc I like to avoid coming here if possible
hm, did you try this:
- Right Click The Isle in your steam library
- Select Properties -> Local Files -> Browse Local Files
- Delete the EAC folder
- Verify your game files
nice game when you play on eu3 and this server crash all time for fu your prog all time, thanks for my losing time experience
gonna try this, hopefully it works long term. This error comes back every time I close my game
did not fix it, still got the error
Weird, that fixed the "Fatal error: Line: 161" for me personally.
sorry, then I'm not sure what else you could try besides reinstalling ):
If you do reinstall maybe make it a full reinstall instead of the steam one
how do i make my graphic settings save? they keep reseting
Can anyone tell me if with this pc configurations the evrima will run at least 30 fps?
Ryzen 5600 + water cooler
1050 TI 4gb vram
20gb ram
Need help guys. For some reason, I don't have any settings for nightvision. Like, it literally doesn't exist for me in settings, so I can't bind any button. And my friend has this, like she showed me screenshots from game where she has Togglenightvision setting, which I don't have
If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
@winter python Can you help me too?
!
I have a much much worse CPU, but I typically ran the game at about 20-25 FPS. I haven't been able to play the most recent update, though
Same GPU btw
Thank you very much, it worked)
It came down to me over looking that the game wasn't set up correctly through firewall.
which firewall is it I can play without issues on official servers non stop but I get boote off randomly on private server since last patch
it's really weird
I tried turning off windows defender didn't change anything
Hello, I'm having trouble with joining a game that I joined yesterday, I'd like to continue my progress but it keeps telling me the server is full, despite there being 7 spots open
Visual bug, it has 100/100, but the counter is wrong ^^ Just have to keep trying
ok
Did you try verifying your game files yet ?
just got excactly same thing
You could try adding a firewall exclusion, like this link describes:
https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26
If you have another anti-virus program make sure it's not blocking the game either
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
Ill try it thx❤️
You could try this too ? >.<
I'm not sure what "Android 5.0 Lollipop" meant with it, and if you have windows defender disabled it might not even matter.
But it could be worth a try.
I can't think of anything else either sadly ):
[2023.01.01-17.25.12:156][741]LogSecurity: Warning: 141.95.72.185:7575: Closed: Disconnected from server due to Anti-Cheat error. Reason: 'HeartbeatTimeout'. Details: 'Heartbeat timed out'.
[2023.01.01-17.25.12:156][741]LogNet: Error: UEngine::BroadcastNetworkFailure: FailureType = ConnectionLost, ErrorString = Your connection to the host has been lost., Driver = GameNetDriver EOSNetDriver_2147480268
[2023.01.01-17.25.12:156][741]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: Your connection to the host has been lost.
[2023.01.01-17.25.12:156][741]LogTemp: Error: NetworkFailure: Your connection to the host has been lost.
[2023.01.01-17.25.12:157][741]LogTheIsleNetwork: Error: [18:25] Poutine italienne [76561197980945148] ConnectionLost
[2023.01.01-17.25.12:173][742]LogLoad: LoadMap: /Game/TheIsle/Maps/TitleMap?closed
[2023.01.01-17.25.12:173][742]LogWorld: BeginTearingDown for /Game/TheIsle/Maps/Game/Isla_Spiro/Isla_Spiro
[2023.01.01-17.25.12:182][742]LogExit: GameNetDriver EOSNetDriver_2147480268 shut down
that's the error
from my logs
hm, weird >.<
Do you get some kind of other message in-game ? like "connection not found" or so
That's such a strange issue, I'm not sure what could be causing it ):
What did you try so far ?
Maybe it's EAC acting up, so reinstalling it could help
I can try
It's a shot-in-the dark >.< but something to try.
I'd go through the 3 standard EAC fixes
#🔧-evrima-troubleshooting-🔧 message
Hello everyone, I’ve taken a break from the Isle for about 8 months and I just started playing again. When I loaded into a server, my camera controls were broken, I could only look up and down, I couldn’t look left or right 😦
I reset all my settings to default and I restarted the game multiple times but it didn’t work. Does anyone know a fix to this issue?
If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
Perfect, thank you @winter python I’ll give that a shot
are you sure? Because it should automatically download any non verified files
Hello, quick question. is there a way to fix the deinos eyes?
when i start the game it says launch error i have tried many vays to fix it but nothing worked
I'm having the same issue.
every time i boot up the game its stops seconds later
and i have vcruntime140_1-1(1) placed in the isle folder
been having the same problem ever since this update, even on the offical servers too :/
I try to open the game, EAC screen opens then its gone and steam says game is running but it never opens. (Freshly installed twice, drivers up to date, windows up to date)
I just formated my PC. I'l keep you posted
but so far so good...
👍
<@&818552355796287508> Need some assistance with launching the game.
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
my game doesn't want to boot up and i have tried the pinned messages
vcrruntime140_1-.zip
Hy guys, does the nest and eggs system works on the beta version?
Im playing on a official server and i cant find a way to do it.
Im pressing "N" and it does nothing at all.
Thanks i advance. 🙂
hi, im having issues with fps. when i look up and down its completely fine and the fps is 40-60 but when i look in the middle its all the way down to 5-8 fps, is there any way to fix it? in the video you can see the fps drop. (ignore the actual fps in the video its just the recorder but in game the fps is fine when looking up and down)
is anyone else’s keys not working? i logged in just now and my rest key changed from H to R randomly and my nv (X key) isn’t working at all
Check the pinned messages you can probably find a solution:)
Seems to have solved the issue. This is very uncessary but so far it seems to work on my end
That’s always been a problem for me I think it’s just a problem with the game itself i don’t think it can be fixed
I think at least for me it’s just my computer
For me it helps to just turn down your graphics, so for me my fps is averaged at 12-28
Why is the anti cheat still not working? Why have the developers not patched this? I have done everything, everything is updated, everything has permission. Other games using anti cheat have no issues, just yours. Verifying files did not work. Uninstalling and reinstalling did not work. Please devs, fix the game I gave you money for so I can play it. I am continually looped from anti cheat to the game, to anti cheat, unable to get into the game. Verifying files did not work. Windows 11 fully updated. GTX 3070 fully updated. Fix your game!!!!!
Hello sir
Can i have a minute of your time
@worn kelp this one is probably the EAC heartbeat
Is it alright to ask what this is about
Of course ill need a log file
When I get this one it's usually because the server you're trying to join is down / restarting. Was that when trying to join?
Yes pleas @worn kelp
my game doesn't want to boot up and i have tried the pinned messages but nothing worked could i get some help?
(true, restart was ~2 min before they wrote that message! for NA)
Can you explain what you are seeing when launching the game?
:0
good to know, ty man
okay when i start the game it trys to boot it up but moments later it stops
Yes
@worn kelp It takes me to permission to anti cheat, I click yes, then I see the Isle logo, like its about to boot up, then it goes back to the anti cheat permissions, repeat and recycle. I have gone into the files and tried running both the .exe for anti and the isle as administrator, to know effect, I took off the permission thing, then it just went into an internal loop. My drivers are updated, and my OS is updated. Verifying files did not work, nor did completely deleting the files and reinstalling.
In the isle directory there should be 2 files you tried running the uninstall and the install ?
for EasyAntiCheat
Yes.
hello, im not to sure if its a problem i should adress here, but i am currently trying to make a nest but its not working
am i missing something?
I also tried the windows troubleshooting, but that seemed to make it worse, as it no longer tried to boot the anti.
what species are you, and have you courted yet?
It sounds like your EAC is failing to launch can you go to %appdata%/local/TheIsle/Saved/Logs and tell me what you see in there
OK, one sec
carno and im trying to court but it wont let me
female and male? 80% growth or more?
N to court, need to hold it
it may be that you dont have that key so
ah okay thanks ill give it a go
so i need to find a court command?
lets do a test, ill help ya
ty
- close the game
- press windows button + R
- search %localappdata%
- find The Isle folder
- Join saved folder
- DELETE config folder
- relaunch game
the issues should be fixed
does the male also have to be 80% or more
ye
@worn kelp do you have any solutions for my game starting to boot up but then stops moments after
gimme a sec
im pretty sure the issue is on the keybind, maybe you dont have it
a lot of new players have the bug, gladly its easy to fix
but to court, do we use the nest command n?
yep
Same goes to you can you go to %appdata%/local/TheIsle/Saved/Logs and tell me what you see in there
waiting on 80% on the other part and well try again
okie
I am having trouble locating that file, what is it under?
Do you mean like this ?
We've been trying to find a fix for that issue for ages >.<
(not my video!)
https://youtu.be/0Ek_kt1G9ho
go to your run bar and put in %appdata%
Can you send me TheIsle.txt
is this it or something else?
I do not seem to have it for this game. Is it possible because I have yet to successfully open the game on this PC?
okie one sek
Yep there is another
are you sure you're in %appdata% -> local, and not in %appdata% -> roaming ?
I am in roaming
debris
You have to be in local
%appdata%/local/TheIsle/Saved/Logs
smell to find sticks, grab it and place on the nest (B)
oh thanks
Can you look for this %appdata%/Roaming/EasyAntiCheat/108bae92517548518cbd371722381ded/
Ill run a search for it
what will that look like when we smell it?
like sticks
i cant seem to use night vison on EVERMA
check pinned messages
do u need some sort of guide? i think its your first time nesting
Im running the search in my file directory, it is finding nada
yes
in evirma at least
You might need to send the whole file.
Not sure what Amarok needs o:
Ill need the file
👀Bem vindo! Welcome!👀
📌Check out my Links!
https://www.twitch.tv/kouggaroo
https://www.facebook.com/AMentedosSonhos/
https://www.instagram.com/amentedossonhos/
📌
Game: The Isle Evrima
Huge thanks to the server "TACO ISLAND" for giving me admin perms.
Link to join their server where you can be an admin too:
https://discord.gg/G2fVYWRFRu
check this
every command and tips is in there
i looked through it couldnt find what i was looking for though i think
it is in there tho, ill grab it
when I put it in the windows r key combo tells me it does not exist
- close the game
- press windows button + R
- search %localappdata%
- find The Isle folder
- Join saved folder
- DELETE config folder
- relaunch game
I could find %localappdata% though
i think you couldve sent it into his Dm's
but that works i guess
And then this one ?
%appdata%/local/TheIsle/Saved/Logs
says windows cannot find it
OK, when I pull up %appdata% I do have anti cheat, I do not have an Isle folder thoguh
In roaming again ?
I am sorry, I really do not know the difference
not sure if Amarok is okay with being pinged for this, or if we should just wait 
Sorry, I am only mildly capable at these things
aw no worries 😊 I get it can be confusing if you don't do much with stuff like that
search "run" on your windows
and try putting %localappdata%
send us a print
They found it!
good
This is what amarok was looking for, I assume he wants the "TheIsle.txt" file now, but we're not sure
Oh yes, scroll up a bit, I think thats what you wanted
Is that the very first file?
yeah!
Is it cool to post here?
Pretty sure yeah o:
Shouldn't contain any personal/important info
(I don't know)
Technically not allowed to ping devs, besides Punch.
Not sure if we should o:
im pretty sure hes checking my log file
I see, np
anyone knows how to fix this?
i have same issue for days now 😦
about to be 7 days :/
Nothing I know of, sorry ):
😦
Do you think it is safe to ping him just to let him know I put the .txt file out?
mhhh idk
im still waiting for hes solution to fix my problem
I am just really excited to play it on my upgraded pc lol
im also exited to play the game i havnt played evrima in so long
Its really great, no other game quite like it tbh.
Maybe something sudden came up and he had to go / do that now ):
I'd wait until tomorrow maybe
😦
he will probably ping us when he got a solution
Im in the isle and im trying to use night vision but i dont see it in the settings? And i pressed X and its still not working?
Thank you!
Np:)
I am not to mad, at least a dev is stepping in to resolve.
Why is it that when I leave a server, the graphics settings are reset?
is there a way to safely switch between EVIRMA and legacy without losing data? like saved dinos? or do they save automatically
They save - but you can have both installed. #isle-discussion message
when i try to join a server it keeps saying anti cheat integrity check failed
plz help
I keep getting a fetal error and game keeps freezing making me need to restart my computer
So far only happened while I'm on official
i am trying to get my husband onto the isle evirma and he is having issues with launching the game. i already checked the faq
he has tried verifying his game through steam, reinstalling the game, restarting his PC, and launching it through nvidia.. are there any other suggestions? it is saying that his easy anti cheat is not installed and he already ran the process to install it as administrator (in which it immediately exited out apparently).
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
(cancel, handled)
Where can i find the main folder of The Isle?
Open File Explorer.
Click the address bar at the top.
Type %localappdata% then press Enter.
Find "TheIsle" folder.
Thx again!
Np 
happen to me a couple of time today after the server restart, what should i do ?
im playing on au1
nvm its fixed
hi ! my stego is stuck on official EU 5 (Solarius)
Do you know how to solve this problem? Plz
my game doestn wanna boot up and i have tried the pinned messages in the discord could someone help me?
What error comes up?
Can you try launching it from the folder instead of steam?
okie one sek
my pc doesnt let me screen record my file
evrytime i try it somehow screen records the discord instedt
): I'm sorry.
That's one of the issues I haven't heard any fixes for >.<
Did Amarok get back to you ?
nope
Whenever I open the isle I get this message.
Run Easy Anti-Cheat (EAC) as an administrator.
Repair Easy Anti-Cheat (EAC).
Reinstall Easy Anti-Cheat (EAC).
Verify the integrity of game files.
Reinstall the game.
Well, I opened up the game with a resolution change to 46...randomly now I cant change the resolution back. Its permanently stuck even after I uninstall and reinstall and reoptimizing 1920 resolution through Nvidia. Is there a way for me to fix this? Like permanently delete any files so I can freshly reinstall with the correct resolution?
hm, can you try pressing F11 and then see if it fixes that ? o:
will try, thanks
I mean, it should put you in windowed mode.
Then you should be able to change your resolution, hopefully
reinstalling it rq
worked, if I could give u a hug right now I would. thank you
aw nice! 😊 I'm glad it worked
Hi, I am wondering if there is any word on a fix for my anticheat problem yet?
look in the pinned messages there probably is a solution there 🙂
I do not see anything about my particular problem I have not already done.
I paid for this game, I like this game. I want to be able to play the game I both paid for and enjoy.
I also placed the .txt file requested here.
i can only play legacy but i want to play evrima
Dunno if this belongs here, but fish AI is now swimming on land
Your already ahead of me, I cannot play either.
when i click play my game starts booting up but moments later it stops and i have checked the pinned messages could someone help me?
For some reason my hitbox was unusually large and sometimes my dino will just die for no reason?
me and my friend were playing the other day and his dryo seemingly had a heart attack and died for no reason
i think its just the game after all its still a beta
I thought a dev was working on my problem, but I have not heard from them since last night
My pachys hitbox was the size of a overweight stego
I wonder if steam will refund me at this point?
I play star citizen which is in alpha and runs anti cheat just fine
being a "beta" is no excuse when I cannot play a game I paid money for
asmo do you have problems with legacy or just evrima?
Neither will run, just loops between loading game and anti cheat permissions.
mhhh
my pc runs legacy smoothly but it cant even open evrima
asmo dm punchpaket about your problems he will probably help you when he sees your dm 🙂
I think at this point as I have already been ghosted by a dev, I am just going to try my luck requesting refund. I spend a lot of money on steam, so maybe they will let me do it.
i would also have done the same but i can play legacy so i wont
now time to wait few hours til a dev trys to help me
hey guys, I have issues connecting anywhere on the map on a new dino. has anybody reported this before ?
check the pinned messages maybe there's a solution to you problem there 🙂
@mellow crest have you tried these? https://windowsreport.com/steam-game-instantly-closes/
i have tried many but i can always try more
geforce now?
Doesn't work!
For now at least, maybe when it Evrima becomes the main branch
heyhey, so! i keep getting this notification whilst trying to join a server! i am connected to the internet and stuff, and i tried verifying integrity of the files but no luck :( am i doing something wrong or is it still my connection?
It’s carno in update 6 it’s not you they massive buffed it’s turn rate and hitbox
Their evolving!
Soon it will be too late
This has happened to me before but It kicks me from the server and then when i get back in my dino is sent back in time
Restart, should be back up now.
ok
crash again?
@fickle sedge i tried everything form the link you shared with me but my game is still not booting up sadly 😦
Damn.. Was hoping we'd find a solution :/
https://streamable.com
Can use this to upload videos :)
oh
thanks
\
the file instantly closes when i try to open it
it doesnt even process and wait
it just dissapears like that
That's "normal", for whatever reason >.<
It just still "do something" though, so see if it fixed your problem
@fickle sedge do you have any suggestions for me because i dont know what to do?
why my settings is don't saved ?
I can’t
Play isle I need help
Whenever I start up the isle
It says starting
And then just stops running
i have the same problem and everything i have tried didtn work sadly
There's no known fix for it, that I know of at least ):
I put both of your names on a list I'm keeping, in case I see a potential solution but I can't promise anything >.<
maybe idk
Don't bother with reseting your PC. Was a false sense
onmy part
It's still happening
on private servers
rip
I'm talking with amarok & Filipe. Pretty sure they will have to check what's up with epic games
As we are running out of ideas
if you look in your logs when it happens in %localappdata%
in TheIsle somewhere
there should be a TheIsle.log
can you upload it here?
after you get disconnected
pretty sure you will find Easy anti cheat Heartbeat timeout in there somewhere
check for Heartbeat
will try to
why can i only see the grass like 50 feet in front of me
and also my shadows are like glitching, idk if its cuz i dont have dlss but
this the correct way to do so?
and I also found heartbeat time out as a cause
YO
does anyone know why i cant activate my night vision on any server ive triend my controlls and it doenst even show up
Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)
1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.
yup as I suspected same error
[2023.01.01-09.52.51:523][325]LogSecurity: Warning: 47.225.177.12:7777: Closed: Disconnected from server due to Anti-Cheat error. Reason: 'HeartbeatTimeout'. Details: 'Heartbeat timed out'.
[2023.01.01-09.52.51:524][325]LogNet: Error: UEngine::BroadcastNetworkFailure: FailureType = ConnectionLost, ErrorString = Your connection to the host has been lost., Driver = GameNetDriver EOSNetDriver_2147482030
[2023.01.01-09.52.51:524][325]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: Your connection to the host has been lost.
There's a fuck up with EAC for some people
There's a process I guess that regularly "do something"
which times out
and server kicks you out
I highly doubt so
it's either they implemented something wrong on The Isle's side or it's a problem on Epic games or steam side
That they need to check with them to have resolved
my Pc is completely reset. There's only the Isle on it and even a VPN won't fix it
so

Anyone else can’t thrash as a dieno?
what ur u can thrash w a deino when was that added
It’s called render scale
I keep changing my settings from the main menu to lower them and click apply, but every time I entered back ingame it set to all epic again.. I tried this three times
Anyone know what I can do..?
I was trying to lower my graphic settings to lower lag but it constantly keeps changing back
Getting a fatal error:[File: Unknown] [line: 198] Unreal Engine is exiting due to D3D device being lost(error: 0x887A0006 - 'Hung'
pretty sure i need to update drivers
Steam deck having issues with evrima anticheat, looks like its a known issue so looks like i’m sorta blocked off from that for a few years til i get a normal PC. Are there servers without the anticheat or does it always kick in on evrima?
@rigid nexus thank you so much ive had to deal with it all day and its been a pain thanks its fixed now ur a life saver
no worries 😊
thanks
Olá
How to download graphics?
if I change the image quality the anti-aliasing is ugly, if I close the game it goes back to normal but the settings go back to EPIC?
...
Hey... do you perhaps know how to change graphics via folders instead of inside the game?
this guy wants to know.
I do, but we tried that already for that issue ):
But it's worth a try a again!
One sec, just went to bed so I'm at my laptop (=> everything slower)
Sorry, I wrote this question wrong.
i can try to find it manually if you just tell me the quick path
i imagine its a txt file*
How do you mean then ? o:
dw, im translating him
its exactly what i asked u to
damn my keyboard.
ah here! sorry, I knew I wrote it before.
but yeah >.< apperantly it didn't help before
I hope it helps!
I have no idea, it's weird o:
🤔 i literally never had a single issue other than that config file (which is super common and easily fixed)
but yeah, thx again
I think this is because my computer has the weakest processor or something.
I had a Fatal Error : line 161 (or so) on the ST
And the config at the start of 5.0
but else I never had any issues either before
I'm not sure that's relevant 


Hey guys, I have my graphic settings at the fullest but the game still looks weird. How do I fix this?
whats your issue
I don’t know how to do it
whys this happen when i launch evirma
graphics settings arent saving, i press apply and go into a server but when i look into the settings, its completely all set to epic
tried restart several times
I need help, whenever I try and boot up the game
I get an error saying thay Easy-Anti-Cheat isn't installed
First time booting the game branch up on this computer aswell
You need to manually instal Anti-cheat
Go to the Isles folder
there should be a install anti-cheat
@split kayak
yes
ok
It worked?
lets see
It should fix the problem, it worked for me
np mate have fun playing 
i cant turn it up
Oh
maybe because youre inside a server
my friend has an issue with the graphics of evirma, every time they change the settings from high to low or medium and then applies it to the game, when they go onto a server or exit the game and come back to the home screen the settings have automatically returned all to high. Help please?
same issue here
and nothing is working to fix it hopefully the devs can do something about this since it is happening to many people
yo guys i have an issue and ive tried so many of the methods to fix it but it isnt working
everytime I open the isle evrima it loads and opens but then closes it and starts reloading and opening and it stays in that cylce idk what to do
Can't connect to NA-1, says its full even when the number drops down to 94 and such
Unable to enter AU-1 server.
I do not get a server is full error.
I have attached the error message I get
I have deleted the "TheIsle" folder from "%localappdata%" as recommended, but I still face the same problem. I have also tried validating the local files.
Please advise, I would appreciate it if I could keep my progress.*
i get the same issue even tho i did everything that gemini said to do
im so weirded out
i installed easy anti cheat
I think it's because the server is getting restarted, I just got kicked out of EU-7 and got that message
@ruby cradle ^
my mouse isnt able to select anything in the menu. so i cant do anything, only on this game
Try pressing f11, then adjust your resolution in the settings
thank you it was the resoultion, i didnt realize at first
I have been getting that error for 2 days now
i guess it's not that server is restarting then
is there a way to fix my settings reverting to default? it happens even when i exit the settings menu i dont know what to do
the games constantly running on 30 frames
For some reason I need the easy ant-cheat and i have followed the steps that have been given in the pinned troubleshooting page
hm, so you did all this and still get "EAC not installed" ?
#🔧-evrima-troubleshooting-🔧 message
Whenever i play evrima its always so laggy and i keep getting fps drops even thought i out everything on low settings please look onto this Thank you....
It does the same thing to me aswell with being laggy and dropping frames to a point where i instantly die and it then leaves the game and gives me Fatal error message
when i use the settings it freezes the game and the game doesnt close, why?
i deleted the config folder and it fixed it for a while but when i play it now it freezes
I have also encountered a different bug with some of the ai glitching or streching when i ram them with the carno second ability and then they just fly off into the distance
i'm not sure if this is an update issue or a me issue lmao, i havent had this before up6
why is my boy eyeless
hi anybody know how to fix the resolution issue? as its goes to 4k resolution and cant move the cursor properly to chnge the setting
Try pressing F11, that should bring you in windowed mode and you should be able to change it
i'll try it, give me a sec
Try doing these fixes, they usually help with that too:
#🔧-evrima-troubleshooting-🔧 message
HOLY, thank you so much man. it worked!!
No worries 😊
many thanks!
hm, try resetting your config.
That will reset all your graphic settings and keybinds though, so I recommand taking a screenshot of them first.
1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder
6.) Delete the Config folder
I can't join a servers due to easyanticheat, but when i go to the local Isle files there is a file named easyanticheat. Anyone know how to fix this?
What error message do you get when joining server ? 
Easyanticheat integrity
Try going through these fixes, they should help with that too
#🔧-evrima-troubleshooting-🔧 message
thank you, hope it works!
it worked, thank you so much :D
awesome 😊
When I integrity the game files and it says this ' 26 files were not validated and will be retrieved again' is this good or not?
Hello , for some reasons i cant use my nightvision does anyone know how to fix that?
That means Steam found 26 corrupted files and downloaded them again!
See if that fixed it for you
Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)
1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.
how do you fix your settings resetting every time you open the game?
sorry, no idea ):
I haven't seen a fix around yet, at least nothing people reported that worked
anyone got a fix?
hey does anyone know how to fix the easy anti cheat issue?
thnx it worked perfectly .
it keeps on saying error
i followed gemini instructions and it didnt work
this keeps on popping up
idk what the unrecognized game client is
its so weird
how do i fix fatal errors? they're so ass
@rigid nexus I also need to choose application to open the files, but I don't know which application.Do you know which one?
For example the anticheatsetup.exe
no, i looked in pinned messages now, there's a fix
For which files do you mean ? o:
nope
are you going to try the complete manual reinstall ?
The EasyAntiCheat_EOS_Setup.exe
it says unrecognized game client on my screen
yeah, it's reinstalling the game
You could try verifying your game files first, twice in a row.
That sometimes helps too.
Do you get an specific line with the fatal error ?
look in pinned messages and go to Krow's Easy Anti Cheat thing, it'll reinstall your anti cheat, it should fix that
hm, can you take a screenshot of that ? >.<
(If you don't have a program for that, use "SnippingTool" it should be installed on your PC)
TheIsle UE4 has crashed, and will now close.
or smt like that
but i already did the manual reinstall, it's just downloading the game now
ah fair!
where is krows anti cheat thing
wdym
i have it installed
i checked
it says that I have an unrecognized client
or smth
They mean this, just try the fixes even if it's not the same error.
Those are the standard EAC fixes, they help with a lot of problems from it
#🔧-evrima-troubleshooting-🔧 message
sorry for the flood, but this is what Krow said : For those with that "Easy Anti-Cheat is not installed" issue, there are some steps you can do to solve it
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
--------------------------------- 1 -------------------------------
Go to the game folder. Right click game in steam, properties, local files, browse.
Should send you here: steamapps\common\The Isle
Delete EasyAntiCheat folder.
Then Verify intergrity of game files.
After this the game should download an insignificant small amount of files.
Run the game, now it installs EasyAntiCheat for you.
----------------------------------2--------------------------------
- Right Click The Isle [Evrima] in steam.
- Properties
- Local Files
- Browse
- Open EasyAntiCheat Folder
- Double click EasyAntiChaet_EOS_Setup. Most likely nothing will happen.
- Return to Properties / Local Files
- Verify integrity of the game files.
-----------------------------------3--------------------------------
For anyone else with this issue, go to the game directory
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
(Update windows may work too if none of these doesnt work)
sorry for the flood btw
im trying to help you out, and you say dude?
thanks
@rigid nexus
sorry for being rude
no, i know, im saying if you reinstall anti cheat, with these steps, it might fix your issue
because when anti cheat installs, it re installs everything missing
That's really weird, huh 
Do you play on Windows or something else ?
I am on steamdeck 😬
hm >.<
Did the other fixes not help ?
how do you verify files
@rigid nexus No
Like this!
I'm not sure what to do then, sorry ):
I'm not even sure if EAC supports Steamdeck >.<
Okay, thanks for your help!
Anyone know the new growth times?
That means that 27 files were missing, since you deleted the EAC folder, and are now re-downloaded!
so, you deleted the anti cheat file?
np
Soo I try to launch evrima; I get the EasyAntiCheat loadup, then the little The Isle box pops up, then nothing. If I wait a real long time I get a black screen I can't do anything with, but it doesn't even appear on the taskbar. This only happens for evrima base game works fine? Steam is convinced the game is running. and its running in the task manager, but its not using any GPU/Disk?
still have this issue and no ones suggested anything. Can I please get some help
i need some help with graphic settings reseting i have tried manually setting them but it still isnt working
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
queue system is still broken anyone know how to get it working again
how come my graphics are weird, the spikes on female stegoes are like lego bits, idk how to tell it but they're not sharp on the top, they're like more Flat. and i dont see ANY eyeballs on any dinosaur, my graphics is max. i've checked it before someone asks, but does anyone know the solution to it?
its not spiky
graphics just seems Way off on my screen.
and this is how its supposed to look, screenshot from my gf
my game looks very low quality?
@modern warren render scale to 100
it's still the same
HELP: Imagine having bought a game that you can never play because there are 7 servers in total and they are always full and after hours of repeated attempts you enter and then the server restarts and another hour of attempts awaits you due to the lack of a queue... Imagine, all this is The Isle [Evrima]
What are you trying to get help with?
I'm looking for a solution to this problem
If the servers are full, you'll just have to keep trying to join. There should also be more than 7 officials visible, unless you're only referring to those in your region
How can I join the server if the queue is not working?
keep refreshing until the servers number is below 100/100
the queue doesn't work
its useless
ive been there before
You keep trying to join, just like before the queue happened
Yes I'm referring to the EU ones, but the main problem is that every time I try to enter it sends me back to the main menu and I can do it even for an hour without getting results.
i got disconnected from host twice and when i joined back i was back at the select species screen, what happened?
I can also update to 90/100 but I can never get in, something just seems to be wrong
The servers aren't displaying the correct populations most of the time
Ok thanks but it's crazy to try for more than half an hour to enter any game server, the possibility of entering a queue would help a lot but nothing ... It continues to be a playable game only for a few I'm sorry, I give up.
could u scroll up and help me out pls
my grahpics are just not what its supposed to. everything Epic, maxed. I just tried reinstalling the game. Still bad
I'd try deleting the config folder and verifying your files, but I'm not sure if that will fix it
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
If you use Nvidia software, it could be setting your graphics to a default value based off presents in the control panel. Check the Nvidia control panel and see if anything is overidding The Isle graphics specifially.
i dont rly let nvidia control my games options, its only happened to the isle. i havent enabled anything with nvidia except sync which is on but thats about it
trynna test what lunary told me to try but havent gotten in the game yet
lunary's method fixed it for me
Sounds good, thanks for lettin me know
@frozen tree Can you add to the most recent pin that, if you're experiencing issues as well with graphics options not reflecting what they should be in game, that deleting the saved folder can fix that also?
This person just deleted their saved folder and it fixed their graphics not showing how they should be as listed in their settings.
It's only an visual bug, sorry ):
The servers currently display the wrong number, so even if it says 96/100 it actually is 100/100
You have to keep trying to get it ):
Yeah!
it's also holidays for many though, and after a big update
Is there anything to do about a ingame bug like a growing bug
Or is there any admin that could help me
Just killed a pig in eu 5
And I don’t know if I am high or not but this thing huge
It’s gonna cover the map
'x' doesnt activate nightvision. Neither can I find nightvision in my settings to set it on the right key.
fix is on pinned message
cheers
If you are experiencing issues with your controls and graphic settings since the latest update (can't move camera, unable to court, Night Vision not working , graphic settings not showing properly , etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issue should be fixed.
worked. ty ❤️
np!
The game doesnt find any servers, its just empty after the play button, what can i do? I just bought the game
could you send a print here
youre in legacy version it seems
which is the old and abandoned version of the game
All European servers are full, I can't get into the game for 25 minutes
noooooooooooooo, i downloaded the wrong version all day...
yee..
my internet is doing this too for some reason nowadays... pain
you will need to go to the branches and switch to evrima
yeaa i did thanks for the help
no problem
also
small tip, sometimes it works to boost your internet (incase its steam issue)
start downloading something else on steam and then quickly go back to the isle
It got a bit better yes, thanks
🐲 👍
does anyone know why i cant play the isle everytime i try to to start the game it says "please close winDbg before starting the game"
what is winDbg?
the hell? i never installed it the game was running fine last night so im a bit confused
nothing is working :/
i went to the salt rocks or whatever they are called and pressed e, and then this error occurred
got kicked again with the same error
was just running around
try to play on windowed version
I have a question all dino i had are wiped from the servers is there a certain time they are stored or something?
all dinos were wiped after the update 5
Is randomly getting fatal errors common after the update?
should i be concerned about this?
i only got that just now once after starting the game and trying to connect to eu2 didnt alter my game in any way shape or form
aw no need to be concerned 😊 it's usually fixed easy enough.
Try these 3 fixes, they help with it too
#🔧-evrima-troubleshooting-🔧 message
how do we sign up for gateway?
it's only for the Stress test right now, and will be gone soon again.
Signing up for the Stress test can be done when they open the applications again, they'll write in #announcements when they do.
You have to be 18 or above though.
okay ty(=
Eventually Gateway will come for the public build though!
Evrima keeps loading and doesnt ever completely open
ive tried everything I need help
hmm, do you mean you get stuck in this screen ?
anyone had any sound bug issues? playing deino and sounds like constant waterfall, and come back even after i relog. I think it may be set off when holding Q
a few people had that issue, yeah ):
Anyone know how to fix this? I've been able to join servers for the past few day, but within 5 minutes It says I lose connection to the server and kicks me with no other indication (no crashing or ping spikes)
This channel is for seeking technical help with the game
ouh sry, where i can put this¿
ok is kouga practically the official bug support user lol it seems like he fixes literally every bug
what 😭
Every time when I change something in the settings and then exit the settings and then open the settings again, the settings reset. Can someone please help me????
If you are experiencing issues with your controls and graphic settings since the latest update (can't move camera, unable to court, Night Vision not working , graphic settings not showing properly , etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issue should be fixed.
can work but no guarantee
any fix for fatal error when launching the game?
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000001f3daeac038
0x00007ff6796e0695 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796b9fb3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796d8592 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796e4679 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796df410 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796711b7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff67966abd1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff902d37614 KERNEL32.DLL!UnknownFunction []
0x00007ff9047026a1 ntdll.dll!UnknownFunction []
Crash in runnable thread FAsyncLoadingThread
i dont see an option to
send a print
i thought you said render distance
but yes render scale is at 100
and it still looks like that
dang
Anyone know if this is a problem on my side? I recently reinstalled the after the new update, but now my game looks all pixelated with max settings and low fps. I've been normally running it perfectly on high settings without a problem, 60+. I did try and lower but nothing changed.
yes i get the pixely shadows too
sad
I'm getting an issue where I open the game and it loads the EasyAntiCheat, initializes for about a minute, then says "Waiting for game.." for about another 3 minutes and after that the EAC blue screen will close and the game never opens even though it's still running in Steam and by that point I have to open task manager to close The Isle. I've tried verifying files, deleting the EAC_EOS/.sys files, deleted the Open XR folder, set it to run automatically and tried running it as Administrator. Does anybody else have or have had this issue?
Same kinda things happening to me idk if it can be fixed
hello ive been trying to launch evrima for months and simply cannot get passed this screen and the game will never open past this (attached) Ive done everything i can think of to try to fix it but nothing seems to work any help is appreciated.
I have also the pixel graphics tried many things to fix it nothing ever works
Make sure to read pins ^
Hi,so I don't know what I did but now the game model looks like this and the gpu usage is only 37%,can someonw help?
the settings look like this as well
and the fps was 144,but now it's 100
put your render scale up, it's super low right now
Game freezes with trying to sort by player count while looking at unofficial server list
Ping as well ((not as bad tho -- don't have to restart game))
I have a problem i cant log in an error pop up
Anti-Cheat integrity check failed(0x2200)
I have anti cheat in the game i also veryfied the files but still the same problem
Cant launch the game. Just redownloaded after a while. Have tried to delete cache, easy anti cheat. Does anyone have other suggestions?
hm, do you play any VR-games by chance ?
@rigid nexus I do alot actually
Some VR-applications can cause that issue. Especially OpenXR seems to cause it, but also sometimes things like the Oculus app.
Try going through the following Post, if it doesn't work after that try to disable other VR-applications you might have.
hey rabbit , i had issue when i launch the isle evirma , it just stops instantly found any fix?
had it for about 2 weeks
what button for nv?
sadly not ): sorry
I haven't heard anything that could work as an potential fix
it's X
😦
havent played for 2 weeks
:*(
I know ): it's frustrating.
We have no idea what could be causing it
oh so if x doesnt work ill have to do the troubleshooting then?
Yeah!
Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)
1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.
ill give it a go, thanks!
@rigid nexus Youre a lifesaver! ive been at it for weeks trying to look for a solution. Thanks so much for the help
Did it work ?
awesome 😊
@agile crag Working ❤️
great 😊 it was a big issue for a long time, I'm really glad we found a fix for it
Appreciate it!
uhm, why the hell do my graphics just keep changing back to Epic when i change them?
it doesnt show when in the menu, but when i get ingame it tells me
a press apply, and yet it still happens
wait, nvm, i fixed it now
hm, how did you fix that if you don't mind me asking ? o:
A few people reported that problem but I haven't heard of any way to fix it
How did you fix it? Having the same problem haha
fr
just delete the saved folder in the isle
look at my message above
hm, weird o:
I guess we only ever deleted the input.init or the config folder 
Wacky
wait, nvm @rigid nexus and @unreal agate, it doesnt work, stupid game
so annoying having to change my settings whenever i start it up
Every time I open evrima it is just stick on 1 fps.
also, the fatal error "fix" never worked
There's a glitch that is going on since the Gore Update and its frustrating, I have lost 2 full Utahs just because I pounce a Deino. With only one pounce to the Deino, we (Deino and I) immediately got dragged under the map and it takes us to the water. There's no way getting out of the glitch and then you die drowning. <@&505047238674874368>
how do i fix the no night vision bug
Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)
1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.
game just crashed 2 times in a row after killing one utah and eating it
fatal error
what the f
no fun allowed I guess
cool, it's like i'm banned from eu6
Hey guys, my graphics settings refuse to u-pdate, ive tried everything and they just want to stay on high and it makes the game unplayable for me, please help because theyre just refusing to update
Has anyone fixed the weird graphics bug which makes the graphics look like clay??
apparently there is no fix for that, I also have that...
look on pinned messages and see if any of those work for you.
so umm
i just reinstated the folder
and now i dont have nightvision again
but my graphics are fixed 🤣
they are on low now lol
but no nightvision
you know, i'd pay real money to have the devs release like 10 bug patches and make the game playable instead of waiting for new stuff that like, make the game worse and worse..
you can always delete the config folder again
No fix for this??
so i deleted the config folder (since my pc cant handle the high graphics i want to put them on medium or low but everytime i enter a server its locked on epic, making me stay at 30fps). i restarted the game but everytime i try to enter a server, the graphics are locked again on epic.
😦
Everyone is having graphic issues currently and the devs are on vacation
ohhh ok
try updating ur drivers
guys, wtf with my graphics?
same for me
reinstalling doesnt fix it
Just tried
I cant join eu servers, it says its full when its not and i lag on any other region
its not you, that's the game. and it's normal not being able to play on NA servers.
just keep trying til you get lucky
The devs messed up with them, they'll be fixed once devs get back from vaca
Hii
I need help for nest
I can't invite the other, he doesn't receive the invitation
We left our groups, disconnected and reconnected but nothing happened...
An Idea ? 😅😅
???
This has happened to me and my friends once, as far as we were aware the nest grouping thing had glitched for us, with a couple of trys with just restarting the entire game we ended up needing to grow new dinos then it worked 🤷
I get this sometimes aswell, I just try to rejoin server then it works.
anyone able to pair but not able to set a nest?
Are you trying to set your nest next to a tree, rock, uneven ground etc?
Nests are very picky about where to be set
ive placed it in the same place before, i can try around but i think it may be bugged
Copy, works now.
Try a different spot, that shld work if it's bugged I'm not sure what to do there
Yee! Great
😭😭
Yeah haha, but as long as you didn't grow smth huge you shld be fine, and who knows you might find another fix, it's just trial and error
Im full deino.. so... No Big deal for nest x)
You could try resetting your keybinds, I'm a bit doubtful if that actually will help >.< but it's worth a try, and better then starting new / not grouping
1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.
Delete ??
yeah 😊
Hey, it seems like i can't join official servers in which i have a savestate. No matter if it shows beeing full or not it always says the server is full
That's a visual bug at the moment, sadly ): The servers display the wrong population.
So even if it says 96/100, it actually is 100/100
You just have to keep trying, you should get in eventually
i wish it wouldnt always take me to the menu straight away
makes it hard to keep trying
But why delete
Everything in your local folder is generated anew when you successfully start the game up.
Deleting your input.ini is a common fix for control issues, like not being able to use your Nightvision.
It resets all the keybinds and aquires them new, which often fixes these problems.
I'm not sure it will actually help in your case, since it might be your Dino that's bugged, but it is definitely worth a try. Like I said, it's a very common fix for all control related issues.
If you don't trust me, which is fair, no worries 😊 Here's a post from one of the Devs explaining basically the same.
(they just delete the whole Config folder, I prefer recommanding to delete the input file since that won't reset your graphic settings and only the keybinds)
#announcements message
I redid a dino, we'll see
I've just gotten a better PC recently so i've been able to rejoin evrima, but night vision doesnt seem to work. Any way to fix that?
fix is on pinned message, second one
alrighty, ty!
I tried this and it didn't work I even exited the isle and rejoin and that didn't work so?..
Have you tried pinned messages?
Oh. Nope, I didn't realize it was red Lol- That's a small problem that I do.
what server on the isle is this again? xD
can anyone tell me why my pachey keeps randomly headbutting stuff?
anyone know how to fix this? lost my eyes and ive tried re-installing the game but no luck
If your Deino's eyes are bugged out>
-
Press Windows key.
-
Type "Run" and launch Run program.
-
Type in %localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini (copy and paste) and click 'Ok'.
-
Find sg.TexturesQuality=x and set X to a lower/higher number (see below on what number equals what)
-
Press CTRL S (Save it)
0=low, 1=medium, 2=high,3=epic, 4=cinematic
If that does not work try this:
- If running The Isle, exit the game.
- Press the windows key (or press "Windows key" + "R")
- Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
- Find the TheIsle folder. Open it.
- Open the Saved folder
- Delete the Config folder.
