#🔧-evrima-troubleshooting-🔧

1 messages · Page 27 of 1

vital laurel
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not launching the game like joining a server, like ill have 64fps and then just drop to 4 and freeze like the game is crashing

quartz void
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I just spawned in as baby deino and i have -61 growth rate from eating a teno. is this a glitch or how it was supposed to happen becuase im not growing almost at all

vital laurel
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like the terrain wont be fully loaded yet

rigid nexus
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hm ): I'm not sure, that's a strange issue >.<
I'd try the following things.

1.) Update GPU drivers and look for an windows update
2.) Try verifying the game files (see pictures)
3.) If that didn't help, a manual reinstall like this:

A re/un-install from hand can sometimes help with certain issues were a normal uninstall over steam doesn't work.
Some files "survive" if you uninstall a game over steam, therefore this might help.
It will however delete
the Skins you have saved to presets, so you might want to save those first.
For a complete uninstall do these 2 steps:

1.) Deleting your Steam game files:

  • Right Click The Isle in your steam library
  • Select Properties -> Local Files -> Browse Local Files
  • Delete everything inside of The Isle’s folder.

2.) Deleting your Local game files

  • Press "Windows key" (or "Windows key" + "R" if that doesn't work)
  • Type in "%localappdata% and click 'Ok'.
  • Search for TheIsle folder.
  • Delete the TheIsle folder once you've found it.

Now you can re-install the game over Steam, like normal.

vital laurel
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holy

mental coyote
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Hi I'm a deino on na1 and I seem to be gliched. I had food in my mouth and now I can't drop it I can't bite or sleep any way to fix this befor I starve

mental coyote
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Just did it worked ty

thorny wadi
rigid nexus
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Good luck! hopefully something works >.<

fair mulch
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can somone PLEASE help me whenever load the isle it just gets stuck on the loading screen and it wont load...

rigid nexus
fair mulch
#

yes

rigid nexus
fair mulch
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wdym exactly?

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like steam vr?

rigid nexus
fair mulch
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YES

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thank you:)

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i couldent play the isle for 1 year

rigid nexus
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awesome 😊

thin oracle
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im getting a message saying easy anticheat isnt installed, i redownloaded 3 times and verified files, what to do

thin oracle
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fixed

sick grove
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How do i fix NV not working?

spice stone
sick grove
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yeah just saw sry

weak glacier
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Game drops to 1 FPS for like 20 seconds, then starts working normally, then just closes with no error message whatsoever.. Anyone got ideas what the deal is?

odd nebula
weak glacier
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Normally the game runs fine on my computer. This has happened twice since this update. All my game files are verified and drivers up to date. I'm guessing its going to be hard to diagnose since theres no error message and it doesnt happen all the time. But it's definitely new since the update

sterile sierra
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I come here if I have a problem right?

rigid nexus
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For Evrima!

sterile sierra
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Okay so uhm I have a bug where I hear waterfall noises wherever I go and so does everyone around me (I'm a crocc)

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I'm also in NA1 if that helps

rigid nexus
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ah, hm >.<
I haven't heard of a solution for that problem ): sorry

sterile sierra
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Awh okay thank you anyways

weak glacier
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And did it start after you ate bones?

sterile sierra
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Do you know of anyone else who's had this problem?

sterile sierra
weak glacier
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Hmm, well I had a similar audio glitch when I was playing deino earlier. Someone said the solution was to relog

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Not sure if you can do a quick, or have to safe log

spice stone
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Relogging should resolve the issue. It’s a known bug

rigid nexus
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I didn't know that, awesome 😊

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I mean >.< not awesome that it even is a bug, but that's great to know

sterile sierra
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Well this is the second time this has happened, I ended up safeloggin and coming back and when I came back it came back after awhile

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Like 5 minutes and it came back

spice stone
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Yeah it’s a weird one. Hopefully after the holidays a patch is made. Unpleasant that it happens, but luckily not game breaking

sterile sierra
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Oh alright it just messes with me as well as the fact I can't hunt if other hear me

sterile sierra
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I think I've come to a conclusion on why it happens. Everytime I eat I hear waterfall sounds

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No matter what I do

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My boyfriend has the same problem to

elder crystal
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I'm sure I'm not the first but does anyone know the fix for having to place your mouse cursor away from what you're trying to click?\

winter python
elder crystal
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Omg thank you so much I've been trying to figure this out for the longest xDDD

sharp berry
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Making a post here in hopes there is something that can be done otherwise that I am missing with a technical support background. About 3 days after the the new patch I have been repeatedly kicked from the high populated servers (na1-6) while I can get a little bit of time on the game in general I don't know if ill get an hour or three seconds before I'm randomly kicked and have to fight for half an hour to get back into the server just to get the boot again right away. Since the issue started I have gone threw clearing out cache files, verifying game files, rebooting, reinstalling game from scratch as well as tested the game on a completely dead game server and never got booted for a whole day prior to above steps and after. if there is any other suggestions that I have not thought of I'm all ears.

terse stone
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Cannot change EVIRMA settings from the menu. go down from epic graphics to high, and they return the second i try to join a server.
EDIT: tried to manually fix them but they still revert.

brisk herald
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Anyone else got a bug where after launching the game it randomly just closes/quits the game while in the menu?

wheat kindle
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Does anyone know how to fix the bug with the controls? I'm not able to look around with my mouse

meager nebula
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we have a speed hacking stego in AU1 with a wierd chinese name

drowsy quarry
meager nebula
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thx

willow blaze
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it keeps telling me that easy anticheat is not installed even though i see the easy anti cheat files within the isle directory

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could anyone help me out with this one?

vestal garnet
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Hey I’m stuck and an NA seven

willow blaze
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server mightve crashed

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if you cant safelog

chrome willow
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can anyone help me out with this one? Reset, uninstalling or deleting the game and installing it back doesn't change LOOKLEFT/RIGHT back to MOUSE X, like it should.

noble narwhal
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I need help when I run settings the game crashes. What should I do?

deep raptor
noble narwhal
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ok

chrome willow
deep raptor
chrome willow
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the thing is you can't tap mouse X

deep raptor
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try deleting %localappfiles%

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or localappdata

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forgot what exactly the folder is called but it's a folder containing local game settings and configs

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deleting it might reset to default

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it's commonly deleted when night vision doesn't work because the game will reinstall that folder upon launching

noble narwhal
willow blaze
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FOUND the fix for the easy anti-cheat saying "not installed"

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go to Computer management>services and applications>Services>EasyAntiCheat(EpicOnlineServices) - click propreties on it and select start-up option to be automatic, after that attempt starting up the game and it should work(you should notice a slightly quicker loading on the easy anticheat)

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that worked for me quite well just now

vital robin
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can anyone help me

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game fails to launch with a "fatal error" box on loading screen and forces close

willow blaze
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have you tried validating files?

vital robin
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never had this issue before ever

willow blaze
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have you?

vital robin
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i can do it again but it literally just finished updating

willow blaze
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usually fatal error is caused by either corrupt files or by the lack of ram(which happened to me once)

vital robin
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verifying integrity is running now

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i have 16 gigs of ram

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im good

willow blaze
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if reinstalling the game and validating the files didnt work try restarting the pc

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if that didnt work either then manually delete the isle folder and files off the computer and install it again

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it should be a clean reinstallation which can help with corrupt files

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check your internet connection aswell, slow internet could sometime miss some files or install corrupt files

vital robin
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imma update my graphics drive too i guess

willow blaze
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that could help aswell yes

vital robin
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hopefully this validation works

willow blaze
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did it find any corrupt files?

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?

vital robin
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not corrupt

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but

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failed to validate

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i think 1 file was missing

willow blaze
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that could be the issue to the whole problem

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if validation doesnt work then simply reinstall the game and youll be good to go!

noble narwhal
gaunt surge
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how about fix for camera lock/it auto chooses my dino

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im re installing game now

eternal grove
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Has anyone gotten the new Nvidia NIS / AMD FSR2 settings to work?

drowsy quarry
drowsy quarry
sick grove
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Why is EU 3 down

worn solstice
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A friend of mine has a problem, When she press enter the chat comes up for a bit and then automaticly closes

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Does anyone know a solution?

dapper veldt
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I don't know if that's a a bug or not but I died by eating on corpse (didn't saw any attack)

worn solstice
dapper veldt
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No I was not totally full. And I was not hurt or bleeding

terse kelp
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hi, I'm having an issue with my settings resetting every time I connect to a server or restart the game. Is there any way to fix that permanently?

worn solstice
terse kelp
worn solstice
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ah okay, Then i have no idea

terse kelp
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the settings keep reverting to Epic every time I reset the game or connect to a server, pretty weird

worn solstice
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ye i can imagine how annoying and weird that is, Sorry for not being able to help

terse kelp
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np, hopefully someone can

terse kelp
# deep briar HAH me to same

yeah, it's really annoying. I could run this game 100+ fps but it's running at 60 only because I can't change nothing

rigid nexus
worn solstice
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i can run evrima on 5 fps with everything on low

terse kelp
ember marlin
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Having a severe crashing issue that happens almost every time I close down my game. The only way I can fix it is by uninstalling the game and reinstalling it. File verification doesn't fix it, and neither does deleting the config. I have copied the error that I get but I'm not sure where to put it.

rigid nexus
deep briar
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every time i turn off the game, the game settings are changed to epic again after turning on the game

terse kelp
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the only setting that's saving is Clouds

worn solstice
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Hey rabbithorn do u know a solution to my friends problem?: When she press enter to chat the chat comes up for a bit and then automaticly closes

rigid nexus
worn solstice
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no like she presses enter, The chat shows for a second and then automaticly closes when she presses enter

terse kelp
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so there's no fix for my issue I suppose?

rigid nexus
rigid nexus
rigid nexus
worn solstice
ember marlin
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Anyone know how to fix this issue?

A FRenderResource was deleted without being released first!


0x00007ffdc92fcd29 KERNELBASE.dll!UnknownFunction []
0x00007ff63d11e956 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63d120be6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63d0e8b00 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63ee3c5ef TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1da1c5 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63ce36608 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63ce35d10 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63e7d7194 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63e7d6dc3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c26d35a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eee0d61 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eecd1d1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eeeb600 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63eaa0d83 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63e7d8a3b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c01d3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c6ddc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c6e5a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1c8294 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63c1d16a4 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff63f92b94e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffdcac77614 KERNEL32.DLL!UnknownFunction []
0x00007ffdcb5c26a1 ntdll.dll!UnknownFunction []```
rigid nexus
ember marlin
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I have already done the delete config thing, and verified my files about a dozen times

rigid nexus
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hm

ember marlin
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the only way I can fix it rn is by fully uninstalling and reinstalling

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but I'm an admin on a server I can't do this every time I want to play the game or do admin stuff

rigid nexus
ember marlin
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Yep, did that already

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I did all the tricks I know of bc I like to avoid coming here if possible

rigid nexus
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hm, did you try this:

  • Right Click The Isle in your steam library
  • Select Properties -> Local Files -> Browse Local Files
  • Delete the EAC folder
  • Verify your game files
gleaming fox
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nice game when you play on eu3 and this server crash all time for fu your prog all time, thanks for my losing time experience

ember marlin
ember marlin
rigid nexus
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If you do reinstall maybe make it a full reinstall instead of the steam one

karmic heart
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how do i make my graphic settings save? they keep reseting

mint urchin
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Can anyone tell me if with this pc configurations the evrima will run at least 30 fps?
Ryzen 5600 + water cooler
1050 TI 4gb vram
20gb ram

gentle sapphire
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Need help guys. For some reason, I don't have any settings for nightvision. Like, it literally doesn't exist for me in settings, so I can't bind any button. And my friend has this, like she showed me screenshots from game where she has Togglenightvision setting, which I don't have

winter python
# gentle sapphire Need help guys. For some reason, I don't have any settings for nightvision. Like...

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
mint urchin
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@winter python Can you help me too?

winter python
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Same GPU btw

gentle sapphire
pallid wedge
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Was this ever fixed?

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Have you ever resolved problem

mortal hawk
pallid wedge
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it's really weird

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I tried turning off windows defender didn't change anything

dire zenith
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Hello, I'm having trouble with joining a game that I joined yesterday, I'd like to continue my progress but it keeps telling me the server is full, despite there being 7 spots open

fickle sedge
dire zenith
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ok

hasty haven
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🥲

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I want to die

rigid nexus
hasty haven
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Yes

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I can give another try to it

karmic heart
rigid nexus
hasty haven
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Ill try it thx❤️

rigid nexus
pallid wedge
# rigid nexus You could try this too ? >.< I'm not sure what "Android 5.0 Lollipop" meant with...

[2023.01.01-17.25.12:156][741]LogSecurity: Warning: 141.95.72.185:7575: Closed: Disconnected from server due to Anti-Cheat error. Reason: 'HeartbeatTimeout'. Details: 'Heartbeat timed out'.
[2023.01.01-17.25.12:156][741]LogNet: Error: UEngine::BroadcastNetworkFailure: FailureType = ConnectionLost, ErrorString = Your connection to the host has been lost., Driver = GameNetDriver EOSNetDriver_2147480268
[2023.01.01-17.25.12:156][741]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: Your connection to the host has been lost.
[2023.01.01-17.25.12:156][741]LogTemp: Error: NetworkFailure: Your connection to the host has been lost.
[2023.01.01-17.25.12:157][741]LogTheIsleNetwork: Error: [18:25] Poutine italienne [76561197980945148] ConnectionLost
[2023.01.01-17.25.12:173][742]LogLoad: LoadMap: /Game/TheIsle/Maps/TitleMap?closed
[2023.01.01-17.25.12:173][742]LogWorld: BeginTearingDown for /Game/TheIsle/Maps/Game/Isla_Spiro/Isla_Spiro
[2023.01.01-17.25.12:182][742]LogExit: GameNetDriver EOSNetDriver_2147480268 shut down

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that's the error

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from my logs

rigid nexus
pallid wedge
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I get punted from private servers

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with this error

rigid nexus
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Maybe it's EAC acting up, so reinstalling it could help

pallid wedge
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I can try

rigid nexus
gaunt kite
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Hello everyone, I’ve taken a break from the Isle for about 8 months and I just started playing again. When I loaded into a server, my camera controls were broken, I could only look up and down, I couldn’t look left or right 😦

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I reset all my settings to default and I restarted the game multiple times but it didn’t work. Does anyone know a fix to this issue?

winter python
# gaunt kite Hello everyone, I’ve taken a break from the Isle for about 8 months and I just s...

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
gaunt kite
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Perfect, thank you @winter python I’ll give that a shot

deep raptor
orchid moon
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Hello, quick question. is there a way to fix the deinos eyes?

mellow crest
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when i start the game it says launch error i have tried many vays to fix it but nothing worked

mellow crest
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every time i boot up the game its stops seconds later

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and i have vcruntime140_1-1(1) placed in the isle folder

sharp parcel
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been having the same problem ever since this update, even on the offical servers too :/

hard sequoia
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I try to open the game, EAC screen opens then its gone and steam says game is running but it never opens. (Freshly installed twice, drivers up to date, windows up to date)

pallid wedge
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but so far so good...

sharp parcel
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👍

hard sequoia
#

<@&818552355796287508> Need some assistance with launching the game.

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

mellow crest
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my game doesn't want to boot up and i have tried the pinned messages

sharp kindle
#

vcrruntime140_1-.zip

mint canopy
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Hy guys, does the nest and eggs system works on the beta version?
Im playing on a official server and i cant find a way to do it.
Im pressing "N" and it does nothing at all.
Thanks i advance. 🙂

quartz plover
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hi, im having issues with fps. when i look up and down its completely fine and the fps is 40-60 but when i look in the middle its all the way down to 5-8 fps, is there any way to fix it? in the video you can see the fps drop. (ignore the actual fps in the video its just the recorder but in game the fps is fine when looking up and down)

rotund idol
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is anyone else’s keys not working? i logged in just now and my rest key changed from H to R randomly and my nv (X key) isn’t working at all

mellow crest
pallid wedge
nocturne hull
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I think at least for me it’s just my computer

nocturne hull
boreal quail
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Why is the anti cheat still not working? Why have the developers not patched this? I have done everything, everything is updated, everything has permission. Other games using anti cheat have no issues, just yours. Verifying files did not work. Uninstalling and reinstalling did not work. Please devs, fix the game I gave you money for so I can play it. I am continually looped from anti cheat to the game, to anti cheat, unable to get into the game. Verifying files did not work. Windows 11 fully updated. GTX 3070 fully updated. Fix your game!!!!!

worn kelp
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Can i have a minute of your time

pallid wedge
edgy sun
#

Is it alright to ask what this is about

worn kelp
pallid wedge
boreal quail
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Yes pleas @worn kelp

mellow crest
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my game doesn't want to boot up and i have tried the pinned messages but nothing worked could i get some help?

rigid nexus
worn kelp
mellow crest
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okay when i start the game it trys to boot it up but moments later it stops

boreal quail
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@worn kelp It takes me to permission to anti cheat, I click yes, then I see the Isle logo, like its about to boot up, then it goes back to the anti cheat permissions, repeat and recycle. I have gone into the files and tried running both the .exe for anti and the isle as administrator, to know effect, I took off the permission thing, then it just went into an internal loop. My drivers are updated, and my OS is updated. Verifying files did not work, nor did completely deleting the files and reinstalling.

worn kelp
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for EasyAntiCheat

boreal quail
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Yes.

dire zenith
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hello, im not to sure if its a problem i should adress here, but i am currently trying to make a nest but its not working

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am i missing something?

boreal quail
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I also tried the windows troubleshooting, but that seemed to make it worse, as it no longer tried to boot the anti.

drowsy quarry
worn kelp
boreal quail
#

OK, one sec

dire zenith
drowsy quarry
dire zenith
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unless the conrol for courting is one different from nesting

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female

drowsy quarry
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it may be that you dont have that key so

quartz plover
dire zenith
#

so i need to find a court command?

drowsy quarry
dire zenith
#

ty

drowsy quarry
#
  • close the game
  • press windows button + R
  • search %localappdata%
  • find The Isle folder
  • Join saved folder
  • DELETE config folder
  • relaunch game
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the issues should be fixed

dire zenith
#

does the male also have to be 80% or more

drowsy quarry
dire zenith
#

ah

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that might be it

mellow crest
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@worn kelp do you have any solutions for my game starting to boot up but then stops moments after

dire zenith
#

gimme a sec

drowsy quarry
#

im pretty sure the issue is on the keybind, maybe you dont have it
a lot of new players have the bug, gladly its easy to fix

dire zenith
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but to court, do we use the nest command n?

drowsy quarry
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yep

dire zenith
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ok

#

we both have it

worn kelp
dire zenith
#

waiting on 80% on the other part and well try again

mellow crest
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okie

boreal quail
#

I am having trouble locating that file, what is it under?

rigid nexus
worn kelp
#

go to your run bar and put in %appdata%

mellow crest
worn kelp
#

Can you send me TheIsle.txt

mellow crest
#

is this it or something else?

boreal quail
#

I do not seem to have it for this game. Is it possible because I have yet to successfully open the game on this PC?

worn kelp
mellow crest
#

okie one sek

dire zenith
#

ok so that worked

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now just have to figure out what we need to build it

mellow crest
rigid nexus
boreal quail
#

I am in roaming

rigid nexus
drowsy quarry
dire zenith
#

oh thanks

worn kelp
boreal quail
#

Ill run a search for it

dire zenith
drowsy quarry
#

like sticks

thin oracle
#

i cant seem to use night vison on EVERMA

drowsy quarry
drowsy quarry
boreal quail
#

Im running the search in my file directory, it is finding nada

dire zenith
#

in evirma at least

rigid nexus
# mellow crest

You might need to send the whole file.
Not sure what Amarok needs o:

worn kelp
drowsy quarry
# dire zenith in evirma at least

👀Bem vindo! Welcome!👀

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📌

Game: The Isle Evrima
Huge thanks to the server "TACO ISLAND" for giving me admin perms.

Link to join their server where you can be an admin too:
https://discord.gg/G2fVYWRFRu

▶ Play video
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check this

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every command and tips is in there

thin oracle
drowsy quarry
boreal quail
#

when I put it in the windows r key combo tells me it does not exist

drowsy quarry
mellow crest
#

is that good?

boreal quail
#

I could find %localappdata% though

drowsy quarry
#

but that works i guess

rigid nexus
boreal quail
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says windows cannot find it

rigid nexus
#

try looking for it manually!

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Sort it after name or so, so it's easier

boreal quail
#

OK, when I pull up %appdata% I do have anti cheat, I do not have an Isle folder thoguh

rigid nexus
#

Hmm In roaming again ?

boreal quail
#

I am sorry, I really do not know the difference

rigid nexus
#

it should look like this

#

there's a Local folder, and a Roaming folder

boreal quail
#

Thanks, that helped, one sec

rigid nexus
#

not sure if Amarok is okay with being pinged for this, or if we should just wait Hmm

boreal quail
#

Sorry, I am only mildly capable at these things

rigid nexus
#

aw no worries 😊 I get it can be confusing if you don't do much with stuff like that

drowsy quarry
#

and try putting %localappdata%

#

send us a print

rigid nexus
drowsy quarry
#

good

rigid nexus
# boreal quail

This is what amarok was looking for, I assume he wants the "TheIsle.txt" file now, but we're not sure

boreal quail
#

Oh yes, scroll up a bit, I think thats what you wanted

#

Is that the very first file?

rigid nexus
#

yeah!

boreal quail
#

Is it cool to post here?

rigid nexus
#

Pretty sure yeah o:
Shouldn't contain any personal/important info

boreal quail
#

hmm, dont think that the .txt

rigid nexus
#

That's okay!

#

or wait, hm let me think

#

it should be Hmm

#

even says here it's an txt

boreal quail
#

yeah checks out, sure hell let me know

#

Is he still here?

rigid nexus
#

(I don't know)

#

Technically not allowed to ping devs, besides Punch.
Not sure if we should o:

mellow crest
#

im pretty sure hes checking my log file

boreal quail
#

I see, np

steel plank
#

i have same issue for days now 😦

#

about to be 7 days :/

rigid nexus
#

Nothing I know of, sorry ):

steel plank
#

😦

boreal quail
#

Do you think it is safe to ping him just to let him know I put the .txt file out?

mellow crest
#

im still waiting for hes solution to fix my problem

boreal quail
#

I am just really excited to play it on my upgraded pc lol

mellow crest
#

im also exited to play the game i havnt played evrima in so long

boreal quail
#

Its really great, no other game quite like it tbh.

rigid nexus
#

Maybe something sudden came up and he had to go / do that now ):
I'd wait until tomorrow maybe

boreal quail
#

😦

mellow crest
#

he will probably ping us when he got a solution

exotic prairie
#

Im in the isle and im trying to use night vision but i dont see it in the settings? And i pressed X and its still not working?

mellow crest
exotic prairie
mellow crest
#

Np:)

boreal quail
#

I am not to mad, at least a dev is stepping in to resolve.

fallen pollen
#

Why is it that when I leave a server, the graphics settings are reset?

terse stone
#

is there a way to safely switch between EVIRMA and legacy without losing data? like saved dinos? or do they save automatically

lime wharf
#

when i try to join a server it keeps saying anti cheat integrity check failed

#

plz help

rustic wedge
#

I keep getting a fetal error and game keeps freezing making me need to restart my computer

rustic wedge
#

So far only happened while I'm on official

honest terrace
#

i am trying to get my husband onto the isle evirma and he is having issues with launching the game. i already checked the faq

he has tried verifying his game through steam, reinstalling the game, restarting his PC, and launching it through nvidia.. are there any other suggestions? it is saying that his easy anti cheat is not installed and he already ran the process to install it as administrator (in which it immediately exited out apparently).

#

<@&818552355796287508>

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

honest terrace
#

(cancel, handled)

hasty haven
#

Where can i find the main folder of The Isle?

fickle sedge
fickle sedge
#

Np AwkSmile

worn vigil
#

happen to me a couple of time today after the server restart, what should i do ?

#

im playing on au1

#

nvm its fixed

hallow parrot
#

hi ! my stego is stuck on official EU 5 (Solarius)

cobalt ruin
#

Do you know how to solve this problem? Plz

mellow crest
#

my game doestn wanna boot up and i have tried the pinned messages in the discord could someone help me?

mellow crest
#

nothing comes up it just stops lording the game

fickle sedge
# mellow crest

Can you try launching it from the folder instead of steam?

mellow crest
#

okie one sek

fickle sedge
#

Hm

#

@rigid nexus I need assistance

mellow crest
#

my pc doesnt let me screen record my file

#

evrytime i try it somehow screen records the discord instedt

rigid nexus
#

): I'm sorry.
That's one of the issues I haven't heard any fixes for >.<

rigid nexus
mellow crest
#

nope

peak torrent
#

Whenever I open the isle I get this message.

fickle sedge
mortal eagle
#

Well, I opened up the game with a resolution change to 46...randomly now I cant change the resolution back. Its permanently stuck even after I uninstall and reinstall and reoptimizing 1920 resolution through Nvidia. Is there a way for me to fix this? Like permanently delete any files so I can freshly reinstall with the correct resolution?

rigid nexus
mortal eagle
#

will try, thanks

rigid nexus
#

I mean, it should put you in windowed mode.
Then you should be able to change your resolution, hopefully

mortal eagle
#

reinstalling it rq

mortal eagle
rigid nexus
boreal quail
#

Hi, I am wondering if there is any word on a fix for my anticheat problem yet?

mellow crest
boreal quail
#

I do not see anything about my particular problem I have not already done.

#

I paid for this game, I like this game. I want to be able to play the game I both paid for and enjoy.

#

I also placed the .txt file requested here.

mellow crest
#

i can only play legacy but i want to play evrima

reef flame
#

Dunno if this belongs here, but fish AI is now swimming on land

boreal quail
#

Your already ahead of me, I cannot play either.

mellow crest
#

when i click play my game starts booting up but moments later it stops and i have checked the pinned messages could someone help me?

thin oracle
#

For some reason my hitbox was unusually large and sometimes my dino will just die for no reason?

#

me and my friend were playing the other day and his dryo seemingly had a heart attack and died for no reason

mellow crest
#

i think its just the game after all its still a beta

boreal quail
#

I thought a dev was working on my problem, but I have not heard from them since last night

thin oracle
boreal quail
#

I wonder if steam will refund me at this point?

#

I play star citizen which is in alpha and runs anti cheat just fine

#

being a "beta" is no excuse when I cannot play a game I paid money for

mellow crest
#

asmo do you have problems with legacy or just evrima?

boreal quail
#

Neither will run, just loops between loading game and anti cheat permissions.

mellow crest
#

mhhh

#

my pc runs legacy smoothly but it cant even open evrima

#

asmo dm punchpaket about your problems he will probably help you when he sees your dm 🙂

boreal quail
#

I think at this point as I have already been ghosted by a dev, I am just going to try my luck requesting refund. I spend a lot of money on steam, so maybe they will let me do it.

mellow crest
#

i would also have done the same but i can play legacy so i wont

#

now time to wait few hours til a dev trys to help me

tired plume
#

hey guys, I have issues connecting anywhere on the map on a new dino. has anybody reported this before ?

mellow crest
#

check the pinned messages maybe there's a solution to you problem there 🙂

fickle sedge
mellow crest
granite plover
#

geforce now?

rigid nexus
alpine turret
#

heyhey, so! i keep getting this notification whilst trying to join a server! i am connected to the internet and stuff, and i tried verifying integrity of the files but no luck :( am i doing something wrong or is it still my connection?

nocturne hull
# thin oracle

It’s carno in update 6 it’s not you they massive buffed it’s turn rate and hitbox

nocturne hull
#

Soon it will be too late

torpid blaze
dreamy cliff
#

i just got kicked from EU 4

#

is my dino now gone?

#

because i cant join anymore

fickle sedge
#

Restart, should be back up now.

dreamy cliff
#

ok

dreamy cliff
#

crash again?

mellow crest
#

@fickle sedge i tried everything form the link you shared with me but my game is still not booting up sadly 😦

fickle sedge
lime wharf
#

now i have another problem

#

why isnt it showing

fickle sedge
lime wharf
#

oh

#

thanks

#

the file instantly closes when i try to open it

#

it doesnt even process and wait

#

it just dissapears like that

rigid nexus
#

That's "normal", for whatever reason >.<

#

It just still "do something" though, so see if it fixed your problem

mellow crest
#

@fickle sedge do you have any suggestions for me because i dont know what to do?

quaint edge
#

why my settings is don't saved ?

formal stirrup
#

I can’t

#

Play isle I need help

#

Whenever I start up the isle

#

It says starting

#

And then just stops running

mellow crest
rigid nexus
#

There's no known fix for it, that I know of at least ):
I put both of your names on a list I'm keeping, in case I see a potential solution but I can't promise anything >.<

formal stirrup
#

So what can u do

#

Bruh

#

There’s no known fix

#

Different account maybe?

mellow crest
#

maybe idk

pallid wedge
#

onmy part

#

It's still happening

#

on private servers

sharp parcel
#

rip

pallid wedge
#

I'm talking with amarok & Filipe. Pretty sure they will have to check what's up with epic games

#

As we are running out of ideas

#

if you look in your logs when it happens in %localappdata%

#

in TheIsle somewhere

#

there should be a TheIsle.log

#

can you upload it here?

#

after you get disconnected

#

pretty sure you will find Easy anti cheat Heartbeat timeout in there somewhere

#

check for Heartbeat

sharp parcel
#

will try to

pallid wedge
#

thx

#

might be helpful

sharp parcel
#

np

#

hope it is

shut pawn
#

why can i only see the grass like 50 feet in front of me

#

and also my shadows are like glitching, idk if its cuz i dont have dlss but

sharp parcel
#

this the correct way to do so?

#

and I also found heartbeat time out as a cause

finite yoke
#

YO

#

does anyone know why i cant activate my night vision on any server ive triend my controlls and it doenst even show up

rigid nexus
# finite yoke does anyone know why i cant activate my night vision on any server ive triend m...

Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

pallid wedge
# sharp parcel

yup as I suspected same error

[2023.01.01-09.52.51:523][325]LogSecurity: Warning: 47.225.177.12:7777: Closed: Disconnected from server due to Anti-Cheat error. Reason: 'HeartbeatTimeout'. Details: 'Heartbeat timed out'.
[2023.01.01-09.52.51:524][325]LogNet: Error: UEngine::BroadcastNetworkFailure: FailureType = ConnectionLost, ErrorString = Your connection to the host has been lost., Driver = GameNetDriver EOSNetDriver_2147482030
[2023.01.01-09.52.51:524][325]LogNet: Warning: Network Failure: GameNetDriver[ConnectionLost]: Your connection to the host has been lost.
#

There's a fuck up with EAC for some people

#

There's a process I guess that regularly "do something"

#

which times out

#

and server kicks you out

sharp parcel
#

0v0

#

hmm

#

guess theres no way to fix it yet?

pallid wedge
#

I highly doubt so

#

it's either they implemented something wrong on The Isle's side or it's a problem on Epic games or steam side

#

That they need to check with them to have resolved

#

my Pc is completely reset. There's only the Isle on it and even a VPN won't fix it

#

so

cerulean portal
#

Anyone else can’t thrash as a dieno?

finite yoke
#

what ur u can thrash w a deino when was that added

nocturne hull
hollow swan
#

I keep changing my settings from the main menu to lower them and click apply, but every time I entered back ingame it set to all epic again.. I tried this three times

#

Anyone know what I can do..?

#

I was trying to lower my graphic settings to lower lag but it constantly keeps changing back

split ibex
#

Getting a fatal error:[File: Unknown] [line: 198] Unreal Engine is exiting due to D3D device being lost(error: 0x887A0006 - 'Hung'

#

pretty sure i need to update drivers

brazen dew
#

Steam deck having issues with evrima anticheat, looks like its a known issue so looks like i’m sorta blocked off from that for a few years til i get a normal PC. Are there servers without the anticheat or does it always kick in on evrima?

finite yoke
#

@rigid nexus thank you so much ive had to deal with it all day and its been a pain thanks its fixed now ur a life saver

rigid nexus
#

no worries 😊

finite yoke
#

thanks

hot patrol
#

Olá

#

How to download graphics?
if I change the image quality the anti-aliasing is ugly, if I close the game it goes back to normal but the settings go back to EPIC?

drowsy quarry
#

...

drowsy quarry
#

this guy wants to know.

rigid nexus
hot patrol
drowsy quarry
#

i can try to find it manually if you just tell me the quick path

#

i imagine its a txt file*

rigid nexus
drowsy quarry
#

its exactly what i asked u to

#

damn my keyboard.

rigid nexus
#

ah here! sorry, I knew I wrote it before.
but yeah >.< apperantly it didn't help before

drowsy quarry
#

ok lemme try it

#

thx

rigid nexus
#

I hope it helps!

drowsy quarry
#

its so surprising isnt it

#

we dont get that type of errors, i wonder why

rigid nexus
#

I have no idea, it's weird o:

drowsy quarry
#

🤔 i literally never had a single issue other than that config file (which is super common and easily fixed)

#

but yeah, thx again

hot patrol
rigid nexus
#

I had a Fatal Error : line 161 (or so) on the ST
And the config at the start of 5.0

but else I never had any issues either before

rigid nexus
hot patrol
rigid nexus
muted drift
#

Hey guys, I have my graphic settings at the fullest but the game still looks weird. How do I fix this?

modest solstice
#

I can get nesting to work

#

Can someone help

drowsy quarry
modest solstice
#

I don’t know how to do it

drowsy quarry
#

ah

#

i have a guide to nesting

#

but what are u trying to do?

polar pilot
#

whys this happen when i launch evirma

thin oracle
#

graphics settings arent saving, i press apply and go into a server but when i look into the settings, its completely all set to epic

#

tried restart several times

split kayak
#

I need help, whenever I try and boot up the game

#

I get an error saying thay Easy-Anti-Cheat isn't installed

#

First time booting the game branch up on this computer aswell

muted drift
#

Go to the Isles folder

#

there should be a install anti-cheat

#

@split kayak

split kayak
#

ok

#

lets see

#

Isles folder?

muted drift
#

go to steam

#

properties

#

browse

split kayak
#

ok

#

Ah

#

Soo this?

muted drift
#

Press on browse

split kayak
#

I click on this?

muted drift
#

yes

split kayak
#

ok

muted drift
#

Let that run

#

then try to run the game again

split kayak
#

noice

#

Thanks for the help!

muted drift
#

It worked?

split kayak
#

lets see

muted drift
#

It should fix the problem, it worked for me

split kayak
#

yep

#

it works now

#

Thanks!

muted drift
#

np mate have fun playing TI_Perfect

shut pawn
nocturne hull
#

Oh

drowsy quarry
polar pilot
#

still have this

#

idk how to fix it

prisma crow
#

my friend has an issue with the graphics of evirma, every time they change the settings from high to low or medium and then applies it to the game, when they go onto a server or exit the game and come back to the home screen the settings have automatically returned all to high. Help please?

prisma crow
violet quail
#

yo guys i have an issue and ive tried so many of the methods to fix it but it isnt working

#

everytime I open the isle evrima it loads and opens but then closes it and starts reloading and opening and it stays in that cylce idk what to do

river otter
#

Can't connect to NA-1, says its full even when the number drops down to 94 and such

ruby cradle
#

Unable to enter AU-1 server.

I do not get a server is full error.

I have attached the error message I get

I have deleted the "TheIsle" folder from "%localappdata%" as recommended, but I still face the same problem. I have also tried validating the local files.

Please advise, I would appreciate it if I could keep my progress.*

floral dome
# split kayak

i get the same issue even tho i did everything that gemini said to do

#

im so weirded out

#

i installed easy anti cheat

quick pike
#

I think it's because the server is getting restarted, I just got kicked out of EU-7 and got that message

#

@ruby cradle ^

teal laurel
#

my mouse isnt able to select anything in the menu. so i cant do anything, only on this game

winter python
teal laurel
ruby cradle
quick pike
#

i guess it's not that server is restarting then

shadow socket
#

is there a way to fix my settings reverting to default? it happens even when i exit the settings menu i dont know what to do

#

the games constantly running on 30 frames

raw fable
#

For some reason I need the easy ant-cheat and i have followed the steps that have been given in the pinned troubleshooting page

rigid nexus
vestal seal
#

Whenever i play evrima its always so laggy and i keep getting fps drops even thought i out everything on low settings please look onto this Thank you....

visual oxide
#

It does the same thing to me aswell with being laggy and dropping frames to a point where i instantly die and it then leaves the game and gives me Fatal error message

atomic sonnet
#

when i use the settings it freezes the game and the game doesnt close, why?

#

i deleted the config folder and it fixed it for a while but when i play it now it freezes

visual oxide
#

I have also encountered a different bug with some of the ai glitching or streching when i ram them with the carno second ability and then they just fly off into the distance

covert stirrup
#

i'm not sure if this is an update issue or a me issue lmao, i havent had this before up6

#

why is my boy eyeless

split field
#

hi anybody know how to fix the resolution issue? as its goes to 4k resolution and cant move the cursor properly to chnge the setting

rigid nexus
split field
rigid nexus
#

No worries 😊

leaden elbow
#

many thanks!

rigid nexus
# covert stirrup i'm not sure if this is an update issue or a me issue lmao, i havent had this be...

hm, try resetting your config.
That will reset all your graphic settings and keybinds though, so I recommand taking a screenshot of them first.

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder
6.) Delete the Config folder

thin oracle
#

I can't join a servers due to easyanticheat, but when i go to the local Isle files there is a file named easyanticheat. Anyone know how to fix this?

rigid nexus
thin oracle
#

Easyanticheat integrity

rigid nexus
covert stirrup
#

it worked, thank you so much :D

rigid nexus
#

awesome 😊

thin oracle
#

When I integrity the game files and it says this ' 26 files were not validated and will be retrieved again' is this good or not?

ripe laurel
#

Hello , for some reasons i cant use my nightvision does anyone know how to fix that?

rigid nexus
rigid nexus
# ripe laurel Hello , for some reasons i cant use my nightvision does anyone know how to fix t...

Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

versed zenith
#

how do you fix your settings resetting every time you open the game?

rigid nexus
#

I haven't seen a fix around yet, at least nothing people reported that worked

floral dome
#

hey does anyone know how to fix the easy anti cheat issue?

floral dome
#

it keeps on saying error

#

i followed gemini instructions and it didnt work

#

this keeps on popping up

#

idk what the unrecognized game client is

#

its so weird

stoic zinc
#

how do i fix fatal errors? they're so ass

floral dome
#

you cant

#

i think they just randomly happen

thin oracle
#

@rigid nexus I also need to choose application to open the files, but I don't know which application.Do you know which one?

#

For example the anticheatsetup.exe

stoic zinc
rigid nexus
rigid nexus
thin oracle
#

The EasyAntiCheat_EOS_Setup.exe

floral dome
#

it says unrecognized game client on my screen

stoic zinc
rigid nexus
stoic zinc
rigid nexus
stoic zinc
#

but i already did the manual reinstall, it's just downloading the game now

rigid nexus
#

ah fair!

floral dome
#

wdym

#

i have it installed

#

i checked

#

it says that I have an unrecognized client

#

or smth

rigid nexus
stoic zinc
# floral dome where is krows anti cheat thing

sorry for the flood, but this is what Krow said : For those with that "Easy Anti-Cheat is not installed" issue, there are some steps you can do to solve it

"C:\Program Files (x86)\Steam\steamapps\common\The Isle"

there is a file called InstallAntiCheat.bat, just run it and try running the game again.

--------------------------------- 1 -------------------------------
Go to the game folder. Right click game in steam, properties, local files, browse.
Should send you here: steamapps\common\The Isle

Delete EasyAntiCheat folder.
Then Verify intergrity of game files.

After this the game should download an insignificant small amount of files.
Run the game, now it installs EasyAntiCheat for you.
----------------------------------2--------------------------------

  • Right Click The Isle [Evrima] in steam.
  • Properties
  • Local Files
  • Browse
  • Open EasyAntiCheat Folder
  • Double click EasyAntiChaet_EOS_Setup. Most likely nothing will happen.
  • Return to Properties / Local Files
  • Verify integrity of the game files.
    -----------------------------------3--------------------------------
    For anyone else with this issue, go to the game directory

"C:\Program Files (x86)\Steam\steamapps\common\The Isle"

there is a file called InstallAntiCheat.bat, just run it and try running the game again.

(Update windows may work too if none of these doesnt work)

#

sorry for the flood btw

floral dome
#

dude

#

my thing is different

stoic zinc
#

im trying to help you out, and you say dude?

floral dome
#

thanks

thin oracle
#

@rigid nexus

floral dome
#

sorry for being rude

stoic zinc
#

no, i know, im saying if you reinstall anti cheat, with these steps, it might fix your issue

#

because when anti cheat installs, it re installs everything missing

rigid nexus
thin oracle
#

I am on steamdeck 😬

rigid nexus
floral dome
#

how do you verify files

thin oracle
#

@rigid nexus No

rigid nexus
rigid nexus
thin oracle
#

Okay, thanks for your help!

winged agate
#

Anyone know the new growth times?

floral dome
#

what does this mean

#

i deleted the easy anti cheat folder

rigid nexus
floral dome
#

oh alr

#

thanks

#

OMG THANK YOU SO MUCH

#

IT WORKS

stoic zinc
floral dome
#

yes

#

tysm

stoic zinc
#

np

ivory rose
#

Soo I try to launch evrima; I get the EasyAntiCheat loadup, then the little The Isle box pops up, then nothing. If I wait a real long time I get a black screen I can't do anything with, but it doesn't even appear on the taskbar. This only happens for evrima base game works fine? Steam is convinced the game is running. and its running in the task manager, but its not using any GPU/Disk?

polar pilot
#

still have this issue and no ones suggested anything. Can I please get some help

earnest geyser
#

i need some help with graphic settings reseting i have tried manually setting them but it still isnt working

#

<@&818552355796287508>

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

vague storm
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queue system is still broken anyone know how to get it working again

twilit dove
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how come my graphics are weird, the spikes on female stegoes are like lego bits, idk how to tell it but they're not sharp on the top, they're like more Flat. and i dont see ANY eyeballs on any dinosaur, my graphics is max. i've checked it before someone asks, but does anyone know the solution to it?

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its not spiky

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graphics just seems Way off on my screen.

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and this is how its supposed to look, screenshot from my gf

modern warren
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my game looks very low quality?

twilit dove
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@modern warren render scale to 100

modern warren
sage basin
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HELP: Imagine having bought a game that you can never play because there are 7 servers in total and they are always full and after hours of repeated attempts you enter and then the server restarts and another hour of attempts awaits you due to the lack of a queue... Imagine, all this is The Isle [Evrima]

winter python
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What are you trying to get help with?

sage basin
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I'm looking for a solution to this problem

winter python
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If the servers are full, you'll just have to keep trying to join. There should also be more than 7 officials visible, unless you're only referring to those in your region

sage basin
modern warren
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keep refreshing until the servers number is below 100/100

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the queue doesn't work

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its useless

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ive been there before

winter python
sage basin
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Yes I'm referring to the EU ones, but the main problem is that every time I try to enter it sends me back to the main menu and I can do it even for an hour without getting results.

grim garnet
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i got disconnected from host twice and when i joined back i was back at the select species screen, what happened?

sage basin
winter python
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The servers aren't displaying the correct populations most of the time

sage basin
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Ok thanks but it's crazy to try for more than half an hour to enter any game server, the possibility of entering a queue would help a lot but nothing ... It continues to be a playable game only for a few I'm sorry, I give up.

twilit dove
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my grahpics are just not what its supposed to. everything Epic, maxed. I just tried reinstalling the game. Still bad

winter python
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I'd try deleting the config folder and verifying your files, but I'm not sure if that will fix it

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
twilit dove
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ty for ur effort, i'll try it out

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❤️

hollow violet
twilit dove
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trynna test what lunary told me to try but havent gotten in the game yet

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lunary's method fixed it for me

hollow violet
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Sounds good, thanks for lettin me know

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@frozen tree Can you add to the most recent pin that, if you're experiencing issues as well with graphics options not reflecting what they should be in game, that deleting the saved folder can fix that also?
This person just deleted their saved folder and it fixed their graphics not showing how they should be as listed in their settings.

rigid nexus
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It's only an visual bug, sorry ):
The servers currently display the wrong number, so even if it says 96/100 it actually is 100/100

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You have to keep trying to get it ):

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Yeah!
it's also holidays for many though, and after a big update

quartz moon
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Is there anything to do about a ingame bug like a growing bug

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Or is there any admin that could help me

tame rain
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Just killed a pig in eu 5

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And I don’t know if I am high or not but this thing huge

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It’s gonna cover the map

wide nimbus
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'x' doesnt activate nightvision. Neither can I find nightvision in my settings to set it on the right key.

wide nimbus
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cheers

drowsy quarry
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If you are experiencing issues with your controls and graphic settings since the latest update (can't move camera, unable to court, Night Vision not working , graphic settings not showing properly , etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Open File Explorer.
  3. Click the address bar at the top.
  4. Type %localappdata% then press Enter.
  5. Find "TheIsle" folder. Open it.
  6. Open the "Saved" folder.
  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  8. Restart the game. The issue should be fixed.
wide nimbus
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worked. ty ❤️

drowsy quarry
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np!

cinder forge
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The game doesnt find any servers, its just empty after the play button, what can i do? I just bought the game

cinder forge
drowsy quarry
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youre in legacy version it seems

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which is the old and abandoned version of the game

tidal yacht
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All European servers are full, I can't get into the game for 25 minutes

cinder forge
drowsy quarry
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yee..

cinder forge
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my internet is doing this too for some reason nowadays... pain

drowsy quarry
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you will need to go to the branches and switch to evrima

cinder forge
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yeaa i did thanks for the help

drowsy quarry
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no problem

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also

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small tip, sometimes it works to boost your internet (incase its steam issue)

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start downloading something else on steam and then quickly go back to the isle

cinder forge
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It got a bit better yes, thanks

drowsy quarry
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if u need anything else just @ or Dm me

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(guide/tips/bugs/etc)

cinder forge
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🐲 👍

brave dew
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does anyone know why i cant play the isle everytime i try to to start the game it says "please close winDbg before starting the game"

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what is winDbg?

drowsy quarry
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apparently its a debugging tool

brave dew
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the hell? i never installed it the game was running fine last night so im a bit confused

drowsy quarry
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found this

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but im not sure, never heard of it either

brave dew
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nothing is working :/

brisk wave
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i went to the salt rocks or whatever they are called and pressed e, and then this error occurred

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got kicked again with the same error

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was just running around

drowsy quarry
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try to play on windowed version

tired star
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I have a question all dino i had are wiped from the servers is there a certain time they are stored or something?

drowsy quarry
waxen rose
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Is randomly getting fatal errors common after the update?

rich coral
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should i be concerned about this?

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i only got that just now once after starting the game and trying to connect to eu2 didnt alter my game in any way shape or form

rigid nexus
mighty aurora
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how do we sign up for gateway?

rigid nexus
mighty aurora
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okay ty(=

rigid nexus
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Eventually Gateway will come for the public build though!

violet quail
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Evrima keeps loading and doesnt ever completely open

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ive tried everything I need help

rigid nexus
rustic fjord
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anyone had any sound bug issues? playing deino and sounds like constant waterfall, and come back even after i relog. I think it may be set off when holding Q

rigid nexus
grand wolf
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Anyone know how to fix this? I've been able to join servers for the past few day, but within 5 minutes It says I lose connection to the server and kicks me with no other indication (no crashing or ping spikes)

winter python
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This channel is for seeking technical help with the game

glad vault
nocturne hull
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ok is kouga practically the official bug support user lol it seems like he fixes literally every bug

drowsy quarry
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what 😭

chilly delta
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Every time when I change something in the settings and then exit the settings and then open the settings again, the settings reset. Can someone please help me????

drowsy quarry
# chilly delta Every time when I change something in the settings and then exit the settings an...

If you are experiencing issues with your controls and graphic settings since the latest update (can't move camera, unable to court, Night Vision not working , graphic settings not showing properly , etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Open File Explorer.
  3. Click the address bar at the top.
  4. Type %localappdata% then press Enter.
  5. Find "TheIsle" folder. Open it.
  6. Open the "Saved" folder.
  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  8. Restart the game. The issue should be fixed.
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can work but no guarantee

chilly delta
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Nothing changed

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This game is so buggy oof

noble ivy
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any fix for fatal error when launching the game?

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000001f3daeac038

0x00007ff6796e0695 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796b9fb3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796d8592 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796e4679 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796df410 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6796711b7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff67966abd1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff902d37614 KERNEL32.DLL!UnknownFunction []
0x00007ff9047026a1 ntdll.dll!UnknownFunction []

Crash in runnable thread FAsyncLoadingThread

shut pawn
drowsy quarry
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send a print

shut pawn
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i thought you said render distance

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but yes render scale is at 100

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and it still looks like that

drowsy quarry
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dang

thin oracle
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Anyone know if this is a problem on my side? I recently reinstalled the after the new update, but now my game looks all pixelated with max settings and low fps. I've been normally running it perfectly on high settings without a problem, 60+. I did try and lower but nothing changed.

shut pawn
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yes i get the pixely shadows too

thin oracle
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sad

copper stag
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I'm getting an issue where I open the game and it loads the EasyAntiCheat, initializes for about a minute, then says "Waiting for game.." for about another 3 minutes and after that the EAC blue screen will close and the game never opens even though it's still running in Steam and by that point I have to open task manager to close The Isle. I've tried verifying files, deleting the EAC_EOS/.sys files, deleted the Open XR folder, set it to run automatically and tried running it as Administrator. Does anybody else have or have had this issue?

nocturne hull
wet niche
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hello ive been trying to launch evrima for months and simply cannot get passed this screen and the game will never open past this (attached) Ive done everything i can think of to try to fix it but nothing seems to work any help is appreciated.

neat iris
glad turtle
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Hi,so I don't know what I did but now the game model looks like this and the gpu usage is only 37%,can someonw help?

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the settings look like this as well

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and the fps was 144,but now it's 100

drowsy quarry
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put your render scale up, it's super low right now

tawny timber
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Game freezes with trying to sort by player count while looking at unofficial server list

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Ping as well ((not as bad tho -- don't have to restart game))

fathom bay
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Hey i dont have acces to night vision

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nvm i fixed it

fair citrus
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I have a problem i cant log in an error pop up
Anti-Cheat integrity check failed(0x2200)
I have anti cheat in the game i also veryfied the files but still the same problem

agile crag
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Cant launch the game. Just redownloaded after a while. Have tried to delete cache, easy anti cheat. Does anyone have other suggestions?

rigid nexus
agile crag
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@rigid nexus I do alot actually

rigid nexus
steel plank
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hey rabbit , i had issue when i launch the isle evirma , it just stops instantly found any fix?

native merlin
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what button for nv?

rigid nexus
rigid nexus
steel plank
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havent played for 2 weeks

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:*(

rigid nexus
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I know ): it's frustrating.
We have no idea what could be causing it

native merlin
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oh so if x doesnt work ill have to do the troubleshooting then?

rigid nexus
# native merlin oh so if x doesnt work ill have to do the troubleshooting then?

Yeah!
Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

native merlin
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ill give it a go, thanks!

agile crag
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@rigid nexus Youre a lifesaver! ive been at it for weeks trying to look for a solution. Thanks so much for the help

agile crag
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@agile crag Working ❤️

rigid nexus
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great 😊 it was a big issue for a long time, I'm really glad we found a fix for it

stoic zinc
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uhm, why the hell do my graphics just keep changing back to Epic when i change them?

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it doesnt show when in the menu, but when i get ingame it tells me

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a press apply, and yet it still happens

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wait, nvm, i fixed it now

rigid nexus
unreal agate
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fr

steel plank
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It’s boring asfk if u can’t play evrima

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For 2 weeks

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The game just closes it self

stoic zinc
stoic zinc
rigid nexus
unreal agate
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Wacky

stoic zinc
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wait, nvm @rigid nexus and @unreal agate, it doesnt work, stupid game

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so annoying having to change my settings whenever i start it up

vagrant valley
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Every time I open evrima it is just stick on 1 fps.

stoic zinc
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also, the fatal error "fix" never worked

jaunty lichen
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There's a glitch that is going on since the Gore Update and its frustrating, I have lost 2 full Utahs just because I pounce a Deino. With only one pounce to the Deino, we (Deino and I) immediately got dragged under the map and it takes us to the water. There's no way getting out of the glitch and then you die drowning. <@&505047238674874368>

buoyant dock
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how do i fix the no night vision bug

rigid nexus
# buoyant dock how do i fix the no night vision bug

Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

buoyant dock
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thank you

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ill give it a go

versed zenith
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game just crashed 2 times in a row after killing one utah and eating it

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fatal error

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what the f

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no fun allowed I guess

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cool, it's like i'm banned from eu6

lucid minnow
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Hey guys, my graphics settings refuse to u-pdate, ive tried everything and they just want to stay on high and it makes the game unplayable for me, please help because theyre just refusing to update

cinder sapphire
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Has anyone fixed the weird graphics bug which makes the graphics look like clay??

versed zenith
cinder sapphire
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I tried all of them :/

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looks like we are in the same boat

lucid minnow
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so umm

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i just reinstated the folder

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and now i dont have nightvision again

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but my graphics are fixed 🤣

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they are on low now lol

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but no nightvision

versed zenith
drowsy quarry
tribal walrus
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so i deleted the config folder (since my pc cant handle the high graphics i want to put them on medium or low but everytime i enter a server its locked on epic, making me stay at 30fps). i restarted the game but everytime i try to enter a server, the graphics are locked again on epic.

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😦

thin oracle
tribal walrus
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ohhh ok

random mason
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guys, wtf with my graphics?

cinder sapphire
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reinstalling doesnt fix it

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Just tried

golden iris
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I cant join eu servers, it says its full when its not and i lag on any other region

versed zenith
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its not you, that's the game. and it's normal not being able to play on NA servers.

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just keep trying til you get lucky

thin oracle
proper wren
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Hii

I need help for nest

I can't invite the other, he doesn't receive the invitation
We left our groups, disconnected and reconnected but nothing happened...

An Idea ? 😅😅

cosmic lava
willow relic
willow relic
# cosmic lava ???

I get this sometimes aswell, I just try to rejoin server then it works.

versed mantle
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anyone able to pair but not able to set a nest?

willow relic
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Are you trying to set your nest next to a tree, rock, uneven ground etc?

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Nests are very picky about where to be set

versed mantle
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ive placed it in the same place before, i can try around but i think it may be bugged

willow relic
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Try a different spot, that shld work if it's bugged I'm not sure what to do there

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Yee! Great

willow relic
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Yeah haha, but as long as you didn't grow smth huge you shld be fine, and who knows you might find another fix, it's just trial and error

proper wren
willow relic
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Ooh man

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Alr

rigid nexus
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1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

proper wren
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Delete ??

rigid nexus
pale shard
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Hey, it seems like i can't join official servers in which i have a savestate. No matter if it shows beeing full or not it always says the server is full

rigid nexus
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You just have to keep trying, you should get in eventually

pale shard
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i wish it wouldnt always take me to the menu straight away

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makes it hard to keep trying

proper wren
rigid nexus
# proper wren But why delete

Everything in your local folder is generated anew when you successfully start the game up.
Deleting your input.ini is a common fix for control issues, like not being able to use your Nightvision.
It resets all the keybinds and aquires them new, which often fixes these problems.

I'm not sure it will actually help in your case, since it might be your Dino that's bugged, but it is definitely worth a try. Like I said, it's a very common fix for all control related issues.

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If you don't trust me, which is fair, no worries 😊 Here's a post from one of the Devs explaining basically the same.
(they just delete the whole Config folder, I prefer recommanding to delete the input file since that won't reset your graphic settings and only the keybinds)
#announcements message

topaz crow
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I've just gotten a better PC recently so i've been able to rejoin evrima, but night vision doesnt seem to work. Any way to fix that?

drowsy quarry
topaz crow
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alrighty, ty!

thin oracle
spice stone
thin oracle
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Oh. Nope, I didn't realize it was red Lol- That's a small problem that I do.

spice goblet
#

what server on the isle is this again? xD

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can anyone tell me why my pachey keeps randomly headbutting stuff?

dense belfry
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anyone know how to fix this? lost my eyes and ive tried re-installing the game but no luck

drowsy quarry
# dense belfry anyone know how to fix this? lost my eyes and ive tried re-installing the game b...

If your Deino's eyes are bugged out>

  1. Press Windows key.

  2. Type "Run" and launch Run program.

  3. Type in %localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini (copy and paste) and click 'Ok'.

  4. Find sg.TexturesQuality=x and set X to a lower/higher number (see below on what number equals what)

  5. Press CTRL S (Save it)

0=low, 1=medium, 2=high,3=epic, 4=cinematic

If that does not work try this:

  1. If running The Isle, exit the game.
  2. Press the windows key (or press "Windows key" + "R")
  3. Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
  4. Find the TheIsle folder. Open it.
  5. Open the Saved folder
  6. Delete the Config folder.