questions

[jovial imp]

I hope so Bunk... much apperciated ur help ... any way to replace that email tied (i mean changing it)

[cyan citrus]

It is not possible to remove the third link manually as the third link is still in beta phase . Please reach out to customer support for further assistance . You should provide them all the details they require in order to proceed .

[jovial imp]

I have all details except that 1st receipt (since 2 years ago.... its hard)
Any other receipts they want for example since 1 and half year i can get but 2.5 years ago 😄 semi impossible

[cyan citrus]

You can track your orders through your App Store .

[jovial imp]

I know... but all my transactions made from midasbuy and 2.5 years ago they never even have technology of receipt 😣😄

Any how where u from Bunk ?

[cyan citrus]

Try to contact MidasBuy through this email : [e-mail] .

[jovial imp]

Okay thanks alot 😍😍😍❤

[cyan citrus]

You are most welcome and I hope your issues will get fixed soon .

[jovial imp]

Hope sso lets try its 4 minutes from now 😄

Nope still same

[cyan citrus]

You may need to wait for their response .

[jovial imp]

Okay

[sick shale]

Only cheaters are banned

[static yarrow]

محتاج مساعده

[storm flume]

Please do not use languages other than English, @static yarrow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

You can’t swim and shoot people. Unless you are doing something suspicious.

[indigo musk]

Hi guys i need your help

My friend opened the game on the ipad but then he entered from the pc but when he tried to reopen it on the ipad they wrote for him you have been logged in a newer version of the game something like that

Any solution?

[night cloak]

@indigo musk Tell your friend to log out from both devices and see the version number on the top left of the login screen.

[indigo musk]

Ok thank you

[raven canyon]

How to fix this in 1.5 ignition Event @night cloak

[night cloak]

@raven canyon Could you translate the text at the bottom?

[raven canyon]

@night cloaksee first one not end one

How to fix this, it has written

Telll @night cloak how to fix this in 1.5 ignition event

[static yarrow]

I'm playing a Vietnamese version. I didn't sign in after talking, but Facebook entered me on a new account

[raven canyon]

Tell 🙄

@night cloak

[cyan citrus]

Please share the source of this screenshot .

[cyan citrus]

This might be caused if an authorized person has removed your access . Please contact customer support in-game for any further assistance .

[raven canyon]

This thing is coming in 1.5 ignition event when we try to collect the set

[cyan citrus]

If you did not register for the event before July 5 , you will not be able to collect the reward .

[raven canyon]

But the pre register till 8 then why this

[static yarrow]

How can I contact them

[cyan citrus]

Please refer to #faq sub point 5.4 precisely .

Try to clear game cache and restart your device .

[static yarrow]

I deleted the game, but completely and did a reinstall, same problem

[cyan citrus]

Try to apply this fix. When the game is on preparing resources , turn off the internet and then turn it on again .

[cyan citrus]

That answer was not meant for you .

[static yarrow]

The account is open to me on the mobile, but on the computer, not because the mobile is still not played on it

[cyan citrus]

Glad to hear that ! Should you have any other concerns , do not hesitate to reach out to us again .

[cyan citrus]

You may need to check the version on both devices .

[static yarrow]

I need someone who speaks Arabic

[cyan citrus]

You can join PUBG MOBILE MENA server if you require assistance in Arabic . Please refer to #735483472432594994 sub point 3.1 precisely .

[tiny elk]

Hello,
My account has been hacked by anon , how can i recover it \

[night cloak]

@tiny elk You can contact customer support via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

[tiny elk]

The answer it's not clear for me , becuase the hacker has changed my social media account

and the facebook account is disabled

how can i contact the supporters?

[modest folio]

Any news on bug fix for controls? Are they at least planning on fixing this?

[sick shale]

@tiny elk Only in-game customer support can assist with account related issues.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[tiny elk]

okay, but how can i contact directly with anyone who works in the company or supporters?

[sick shale]

You can't contact the employees directly. Please contact customer service in-game and wait for a response from them.

[tiny elk]

nobody answered me there ..

can i contact [e-mail] ?

[sick shale]

This email address is intended for general inquiries. For account related issues, you should contact them in-game. Be advised that the customer service receives an enormous number of support requests everyday, so be patient please.

[frank oasis]

hay the emulator controls is not working

[storm flume]

You can now access #emulator-chat and #emulator-support, @frank oasis. Revert this at any time by sending .emulator in #481204134859505684.

[bronze oak]

The achievement 'everyone's favourite' is bugged for me. It is only counting likes from two friends but not all the likes (like it did before). The in game customer support asked me to repair client. Ran through it. Still no update to the achievements. Any guidance?

[mellow orchid]

Sorry, but no offense, just to share opinion, I think Tesla Diaomnd finish colour is look so bad, i use 90 fps still not good for looking have some glitch at cab n body, but at digital water tesla n amethyst is perfect

[sick shale]

Your opinions are welcome in the #old channel.

[sick shale]

When did that happen? All likes didn't count or the recent ones?

[bronze oak]

Counting from only two accounts. I am sure I noticed recently cuz i got a few new friends( some in my fb synergy and connections) to like my statuses. I got no notifications on the moment message section and the achievement was not updated but their likes are still on the statuses...

[bronze oak]

I am *not sure

[sick shale]

Give it some time, the achievement progress might have delay issues.

[bronze oak]

It's been 5 days. Well it is what it is.
Thanks for the reply. Have a lovely day.

[cyan citrus]

@bronze oakOn the side note , the player must be in your friend list and have at least level 25.

[bronze oak]

They are not only my friend but also in my connections one bromance and one buddy.

They are lvled above 60...

[sick shale]

Only friends can give likes, anyway.

[bronze oak]

The likes that are counted are from account that are lvl 27 and 26 respectively...

[cyan citrus]

Your one friend can only give you likes up to 20 , that is the daily limit .

[cyan citrus]

I know , sorry .

[bronze oak]

It is what it is ... thanks anyways. .

[crisp pine]

Does battlegrounds mobile india the same server in Asia?

[night cloak]

@crisp pine It is a different game and only has India as server, not entire Asia.

[wind sail]

Can you gift the Tesla?

[tranquil moon]

Why is every pubg update worse than the one before it..? Like, you are literally changing things that the players like to the worst..

[cyan citrus]

The gifting option is not available for the mentioned event at the moment .

[barren adder]

Whats the date when season 19 ends

[cyan citrus]

Sorry for the inconvenience caused . Please add your concerns in #old with all the details of your issue and the details mentioned in the pinned message of that channel .

[cyan citrus]

Season 19 RP will end on July 12 . The ranking system will end with start of new season on July 14 .

[barren adder]

Okay. Thanks

[cyan citrus]

You are most welcome ! Do not hesitate to reach out to us again , should you have any other questions .

[wicked breach]

Tesla is available now in lucky spin ?

[night cloak]

@wicked breach Yes.

[grizzled quest]

HELOO?

Need help

[cyan citrus]

@grizzled questHi , please state your issue .

[grizzled quest]

I have pubg VN but I don’t have the 1.5 UPDATE

😢😢😢

https://tenor.com/view/sad-girl-gif-8382180

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @grizzled quest.

[grizzled quest]

Is there any VN discord I can join

[night cloak]

I do not think so. But you can try Googling.

[snow light]

anyone tell me 1.5 andriod update size 600 / 900 mb

[cyan citrus]

The update requires approximately 686 MB of additional storage space on Android .

[snow light]

alternate option 990 also which one i do

https://www.pubgmobile.com/en-US/home.shtml

[cyan citrus]

The 990 APK will contain a complete APK along with additional resources that you need to download after installation of the game .

[snow light]

ok thnks for guiding me

[long mortar]

Hello pubg mobile no update for us yet

[restive anvil]

where can i found support for pubg emulator bug

[night cloak]

@restive anvil Which bug?

@long mortar The update is out. Could you share a screenshot of the store?

[restive anvil]

my key mapping controls is not working as before update

[long mortar]

I am from India and I am still playing pubg mobile global verison so I download the game from offical website

[night cloak]

@restive anvil The Gameloop developers are working on it. It will be fixed soon.

[long mortar]

Cause in India krafton is not giving 1.5 update yet

[night cloak]

Well, enjoy the global update, I guess.

[long mortar]

Is update is out in website

And will ky account get banned with vpn?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @long mortar.

[restive anvil]

can you refer me a basic simple key mapping controls

[storm flume]

You can now access #emulator-chat and #emulator-support, @restive anvil. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@restive anvil Check #emulator-support pinned message.

I pinned something nice.

[restive anvil]

ok thanks @night cloak

[round spear]

[cyan citrus]

This issue has been reported multiple times . Please attach the video in #old along with channel's pinned instructions .

[night cloak]

Any Bgmi Update 🤔

[cyan citrus]

The support here is only provided for Global English version PUBG MOBILE . You may need to join BGMI server for any further information .

[night cloak]

Ok @cyan citrus Thnc For U r information ❤️

[cyan citrus]

Glad to help ! Do not hesitate to get back to us , in case you need any further assistance .

[proud lark]

What is cycle 1 ?

[cerulean junco]

how come you can no longer download resources and switch graphics settings with this new update?

[cyan citrus]

Cycle 1 Season 1 is a variance to the current ranking system along with different icons for the ranks and seasonal rewards . You can find more information about that on the end of patch notes here : https://www.pubgmobile.com/webplat/info/news_version3/35372/60662/60663/60724/60725/60765/m22521/202107/894225.shtml .

[cyan citrus]

It is possible to download resources and switch graphics settings as well . If you are facing any issue , please try to do a routine repair of the game or clear the data if deemed necessary .

[cerulean junco]

I did both the repair and reinstalling neither of which solved the issue

[hazy vector]

my account is still in pubg global as i make an another account and searched for it and its shows that my account is in pubg global and when i try to log in it says your account is migrated to another version please use correct version of pubg

[cyan citrus]

That is a network error . Please give game some time before the network is initiated . Also , try to restart your device .

[cyan citrus]

That can only happen when your account has been transferred to another version most likely BGMI . Please try to login with the correct version and see if it will fix the issue .

[night cloak]

@hallow gulch Sir i have a problem in loading screen can i share a small video here?

[sharp swallow]

Update link please

[cyan citrus]

You can download the update from here https://pubgmobile.live/apk .

[hazy vector]

i had tried every step in bgmi to transfer my account and its says account data transferred fail . your data is already transferred and i have not received any of it in bgmi too

[night cloak]

Is Tencent trying to make the achievement players mad first a lot of achievements were removed and #1 player didn’t even finish the 5k crew coins . Now the uc based achievements are going when people haven’t got the entire set -_- at least give a chance for the players to get it before it disappears for some amount of uc

[cyan citrus]

I see ! Since we are mostly volunteers and can't help with most of account issues including yours . You may need to contact customer service in-game for any further assistance .

[hazy vector]

i tried but no reply i also tried email and still auto generated mail thats of no help

[night cloak]

Sir see this small video in my loading screen there is always checking for updates issue which I don't like how to fix?

[cyan citrus]

The achievements that can't be completed gets removed over time to eradicate perplexity . There is a notification in the mail for removed achievements . However , you are more than welcome to add your suggestions to #old .

[cyan citrus]

I do not see any issue in your attached video and the game successfully loaded after checking for updates .I may not have understood your issue completely , can you please elaborate ?

[night cloak]

It always show verifying update which I didn't like because my friends didn't get this verifying update loading screen@cyan citrus

[cyan citrus]

Are you referring to verifying installation package ? And do you get it every time you start the game ?

[night cloak]

Yes

@cyan citrus sir how to fix it?

[night cloak]

@cyan citrus How can i fix it?

[cyan citrus]

Try to do a routine repair of the game and restart your device . If still does not work , clear game cache and data . If still does not get fixed , you may need to reinstall the game completely .

[neat oracle]

😩

[slender roost]

The game has become awful its only for aim assist user nowaday

[cyan citrus]

Hi , please state your issue if your require any assistance .

[sullen marlin]

I'm facing a problem with the new future customized sensitivity, my applied weapons isn't getting effect with their own sensitivity.

[cyan citrus]

That is very unfortunate that you are facing issues regarding your aim assist . Please leave all the details of the issue along with details mentioned in channel's pinned message in #old .

[cyan citrus]

Hi , did you try to download and apply the cloud sensitivity ?

[sullen marlin]

Yup.

[sullen marlin]

And i canceled the sensitivity and set it again for the bolt action sniper refiles and the same problem still.

[split siren]

This guy is selling hacks

[night cloak]

So like I have an account that got banned for 10 years.It started out with a guy scamming me but I was still able to get into it because I had my email linked to the account and he didn't know the email he only knew my Twitter and he also didn't know my Facebook but he unlinked it.So I tried logging into thought the email and I was able to get in but he kept logging me out.He got madd and gave the password put to multiple people and I couldn't do anything to get it back because they all were logging into it and fighting over it but none of them knew the email then eventually it got banned for 7 days for 3rd party plugins which I guess to many people were logging into it or something like that.Then it got unbanned and I tried to log into it again then it said it was banned for 10 years anyway of helping me get it back?The

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Ok

[cyan citrus]

As the customized sensitivity have just released , it may have some exceptions . Please leave your concerns in the #old with all the details of the issue along with details mentioned in the pinned message .

[split siren]

Where should I give report of this guy who is selling hacks???

[sullen marlin]

Okey, is there is any action i can do to try to repair this?

It's a bug, cuz my friends are running actually the same settings and did the same thing that i did and works with them.

[cyan citrus]

You can report online cheating content of PUBG MOBILE through this form : https://bit.ly/3soBavK .

[slender roost]

@cyan citrus why is crouching when I shoot ? its new update or bug ?

[split siren]

Thank you so much for your help

[cyan citrus]

You may need to do a routine repair and clear game cache . If still does not get fixed , you may need to clear data and reinstall the game completely .

[cyan citrus]

You are more than welcome ! Should you have any other questions , do not hesitate to ask it here again .

[cyan citrus]

I do not quite understand your concern here , do you mean you character suddenly crouch unintentionally when you are shooting ?

[sullen marlin]

Ok, i will try rn.

[barren wedge]

Why super smooth graphics removed from 1.5 UPDATE 😩😩😩😩

[pallid briar]

I believe the developers are working on it and it will be available in near future. You may leave your interest and feedback regarding this in #old.

[cyan citrus]

Can you mention your device ?

[barren wedge]

@cyan citrus OPPO A71

@pallid briar OK

[cyan citrus]

What do you mean by super smooth graphics ? Are you referring to the graphic settings ?

[night cloak]

Can u gift a Tesla

[barren wedge]

@cyan citrus yes A new option was About to come in this update but it is removed now

[cyan citrus]

The gifting option for the mentioned event is not available at the moment .

[cyan citrus]

We do not have any information regarding the new option you are referring to .

[night cloak]

So In the future will gifting be available

[true ember]

sigh

i no get any update

can help me?

already one day

[cyan citrus]

@barren wedgeHowever , if you believe there should be change to the graphic options , you are more than welcome to add your suggestions in #old .

[pallid briar]

You can update from here :https://pubgmobile.live/apk

[true ember]

oh

ok

[cyan citrus]

May I know if you have android or IOS ?

[true ember]

thanks

[night cloak]

Will gifting be available in the future

[cyan citrus]

No information regarding that . Keep an eye on #news .

[night cloak]

Ok thank you

[pearl pagoda]

In which date 1.5 update in BGMI i

[cyan citrus]

The support here is only provided for global version of the game . Please move to BGMI server for any further information .

[pearl pagoda]

I need link of bgmi server!

@cyan citrus

[cyan citrus]

I have sent you the link through your direct message .

[barren wedge]

@cyan citrus i think there should be an option before smooth to reduce the lag frame drops on low end devices

[cyan citrus]

@barren wedgePlease refer to my previous message .

[past fractal]

Hello sir.

When i play warhouse room no any aim assist workinf

Working and new sensitivity my old not work like old

[cyan citrus]

Aim assist issue and sensitivity have been reported multiple times . Please add your details of the issue in #old with additional details required that are pinned in that channel .

[cerulean junco]

is pubg mobile dev team aware that downloading resources is not possible anymore on iPad after 1.5 update#?

[cyan citrus]

Please add your feedback in #old for the developers to look into the issue .

[tribal moss]

Any updates on BONUS CHALLENGE?

[feral forge]

No information regarding this.

[tribal moss]

😫

[real hatch]

Hi
I'm not able to customize aim and spring button
Sprint button size is very small, and it's stucked on the left top.
Already repaired, reinstalled twice.

[feral forge]

This issue has been forwarded and awaiting for further response. You may also consider reporting this in #old, @real hatch.

[real hatch]

ty!

[night cloak]

If i use level 3 helmet in game is shutting down automatically... why?

[real hatch]

And my game is crashing a lot. It never did for even once before.

After update. It crashed a lot.
@.Ṇadïa.🌴#1234

[feral forge]

That is not likely to be a reason, could you please elaborate why you think it is level 3 helmet caused that?

[feral forge]

Feel free to include it in #old, sorry for the inconvenience, hopefully these issues can be fixed with a patch soon.

[glass knot]

Ist there a way to fix this non centered aim this is really annoing for sniping und messes with ur aim

[cyan citrus]

Please add your suggestion in #old if you believe the aim position is problematic and should be adjusted .

[analog fable]

Can Tesla be gifted to friends like McLaren?

[night cloak]

In lobby if i want to see the helmet in inventory and in game i cant use level 3 helmet game will crash. That's why

[cyan citrus]

The gifting option for the mentioned event is not available at the moment .

[analog fable]

alright

[feral forge]

You may try to repair your game from the login menu and if the issue persists please report the issue in #old along with a screen recording and the following details so that the developers can look into it, @night cloak:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

Thanks

[storm flume]

Please do not use languages other than English, @jade heron. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[faint arch]

Stop ignoring my requests, you banned an honest player, your BANPAN system bans everyone who is not lazy, how can you leave this issue unresolved? agreement, there is no guarantee that it will not be banned just like that? How do you allow this? Be human, double-check and unblock my account id5280855547, your system mistakenly gave me a ban, citing unfounded complaints from players

[rare shore]

Exactly what I was saying earlier your first ID was of Global. You logged in to the VN version with that link which resulted in this problem. You will need to check further with PUBGM VN now.

[jade heron]

Pubg vng update

[polar marsh]

Please refer to the private message from @polar marsh for further information, @faint arch.

[jade heron]

Pubg vng update

Way not come

[feral forge]

You should update the game from Google Play Store, AppStore or from the official website, @jade heron.

[jade heron]

No

Vng update dalay

😩

[cyan citrus]

The support here is only provided for the global English version of the game .

[jade heron]

😫

[vivid iron]

Previously, I played on Android and signed in via GooglePlay. Now I have an iPhone and can't sign in to my account. What to do?

[feral forge]

Other than Google Play Games, do you have another login method to your game account?

[vivid iron]

No…

[feral forge]

You may refer to subpoint 2.11 in #faq for further information. You will have to login to your account with an Android device, link a public social media to your account, so that you can access your account from your iPhone device.

[vivid iron]

Thank you, I will do just that.

[arctic obsidian]

Hello can someone help me please
After updating the 1.5 version when I'm in lobby my ping goes extremely high but when I start a game then The ping goes normal what to do

[mental cape]

update pubg on my pc and when I enter with a new account, eh say it tells me that I have to create an account
but I entered my cell phone that I have not updated the game yet and I connect well on my cell phone if my account enters but not on the pc

update the game and log in with my facebook account and it tells me that I have to create another account.

[stable aurora]

why doesnt the auto run button show up ?

[mental cape]

I have the game on my cell phone and I have not yet updated on my cell phone and I enter with my facebook account and it works for me ID 523856564

[pallid briar]

Could you please provide a screenshot of your controls?

[night cloak]

@mental cape Are you talking about PUBG Steam or Gameloop?

[pallid briar]

Please try using a DNS as referred to on subpoint 4.3 in #faq and see if that helps.

[mental cape]

on pc I use Gameloop

[night cloak]

@mental cape Try linking a 2nd login method on your phone and use it to log in Gameloop.

[mental cape]

ok

[fallow hull]

@night cloak the link you provided me yesterday was of north America i wanted for asian region such as Nepal

[pliant parrot]

Foe some reason i cant login my acc i tried every method (email,number everything) nothing works it just says authantication error or login to the play games then try again

[night cloak]

@fallow hull I’m unfortunately unaware of anything Asian.

[pliant parrot]

Even tho i am logged into play games

[fallow hull]

You dont bave the same thing for asia

Or any asian star is there

[night cloak]

@pliant parrot Could you share a screenshot what does it show when you try to login using Google Play Games?

[pliant parrot]

Yes

[night cloak]

@fallow hull Feel free to use #chat. This is off topic.

[pseudo jay]

How to update game?

[pliant parrot]

I am logged into google play

[night cloak]

@pseudo jay You can update from https://pubgmobile.live/apk.

[stiff tulip]

I am log in with Facebook

[night cloak]

@pliant parrot Could you remove all the Google account from your phone and then login to the account you used with PUBG MOBILE to see if it gets fixed?

[pliant parrot]

Same happns to me when i try to login in with emIl

[night cloak]

@stiff tulip Please use mobile data if you are using WiFi.

[night cloak]

If same happens, I recommend using a different internet source. Preferably mobile data or WiFi.

[pliant parrot]

I have never had this problem before

[night cloak]

That’s unfortunate.

[pliant parrot]

Il try what you told me.

[stiff tulip]

Still the same problem

[mental cape]

I connected to my phone and beat the game with gmail and sent me for the new account

[night cloak]

@stiff tulip It is a connection issue. Please try finding different internet sources to see if any of those works.

[stiff tulip]

This account was banned 10 years . You think it will be open ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stiff tulip.

[night cloak]

@mental cape Are you sure you are using the global English version of PUBG MOBILE on both your phone and computer? May I know what is your region ?

[cerulean gorge]

@night cloak sorry i have question Now that the new season has started, there will be a change in the opening of Rp, so will the price of uc increase and will the tariff change?

[mental cape]

I have the vn version

[night cloak]

The new season did not start yet. Unfortunately, no information on the Royale Pass pricing is available yet. Keep an eye on #news for more information.

[night cloak]

Vietnamese version is different from global version. You need both Vietnamese versions on your devices.

[mental cape]

I'm from the Dominican Republic but due to a mistake in 2019 they switched me to the Vietnam version

[night cloak]

You cannot use Vietnamese account on a global version, unfortunately.

[errant tulip]

is there any way to unlink the email from pubg?

@night cloak

[night cloak]

@errant tulip Email unlink is not an option yet, unfortunately.

[hoary kettle]

I already signed up my team for pmco but one person want to change their in game name will that be an issue??

[errant tulip]

so there's NO way?

[night cloak]

@hoary kettle No, it is fine.

[mental cape]

Yes I understand so I have it in the 2 part on my phone and on the pc

[night cloak]

@errant tulip Not yet. Maybe in the future.

[errant tulip]

then it wont happen?

[night cloak]

@mental cape I don’t think Gameloop has a Vietnamese version. But you can get confirmation from the folks in #emulator-support.

[errant tulip]

what if i say my account was hacked and the hacker linked his/her email.

[sturdy ermine]

these two hackers killed our whole squad while camping inside of a wall in miramar , please report them and take them down. they were trash talking us after we died too

[pliant parrot]

It was not a network error it started loading then stopped and said authentication error please login again

[cyan citrus]

You may refer to this message #old message .

[night cloak]

@errant tulip You contact the customer service and the team will check and block the email login altogether.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sturdy ermine. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[errant tulip]

from where exactly..?

[mental cape]

if I already have a 1 year or so on that

[night cloak]

@pliant parrot Then try out the earlier solution which is removing and adding of the Google account from your phone.

@errant tulip You can contact the customer service via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

[errant tulip]

okay, thanks.

[night cloak]

@mental cape I did not understand, could you elaborate?

[mental cape]

I have a 1 year and something using it like this

[night cloak]

@mental cape I still didn’t understand. Better ask in the #emulator-support.

[stable aurora]

the crouch speed

it's unplayable

[night cloak]

@stable aurora Feel free to report it in the #old channel. Let the developers look into the issue.

[mental cape]

write there but does not respond

[night cloak]

They will once they see it.

Remember that this is a community support and not the customer service.

[mental cape]

a question cannot change me to the global version

[night cloak]

Oh no. Certain countries do not allow their user data to be transferred to a different country.

[night cloak]

@warped nexus The transfer service is temporarily closed. For further information you may contact the BGMI customer service.

[mental cape]

okay. I don't want to leave this account because I have a lot of things, suit and soul of the laboratory

[night cloak]

@mental cape Then feel free to install the Vietnamese version and play.

[empty oak]

After 1 week still i'm in Unranked 😢
Can you anyone say some solutions 💔😭

[night cloak]

@empty oak Please contact the customer service. Your account might be under review.

[empty oak]

After the reply no works has been done 💔
Still it's showing unranked

[night cloak]

It can take a few days to a few weeks, unfortunately.

[empty oak]

Why it's taking time bro 😭
Can't I get the conqueror title

Season is going to be finished

[night cloak]

The developers are monitoring your gameplay. Keep playing.

[empty oak]

Shall i continue my rank push ?

There is only 1 week to go 😢💔

[night cloak]

Yes. Don’t worry, the rank will be updated accordingly.

[pearl notch]

Your link is unrank because you get enough point to get in rank
Get more rank points

[night cloak]

Less than 1 week. ;-;

[pearl notch]

Need more points

[empty oak]

No @pearl notch i'll be sure now under 3000 rank

[pearl notch]

Hmm my @empty oak rank is Conqueror I m on top 200

I have 4900 point

[empty oak]

You are playing with SA server ??

[pearl notch]

Asia Server

Vizz Gaming on YouTube

[empty oak]

Ohhh in Asia server we want more points to go

Sure i will subscribe 🖐🏻❤️

[night cloak]

Please use #pubg-mobile to continue this discussion.

[pearl notch]

Thanks brother check my Conqueror Gameplay

[pallid briar]

No self-promo please, @night cloak.

[pearl notch]

Ok sorry

[night cloak]

They are not promoting.

[empty oak]

@honey can i get the rank before the season end 😢

[pearl notch]

Guys please explain new season Ranking C1S1

[mental cape]

can you help me on emulator-support

[spare saddle]

Guys plz

Did PUBG Mobile turned off The Aim Assist?

[night cloak]

@empty oak I cannot guarantee, unfortunately. In worse cases, you might not even be ranked in the upcoming season.

[spare saddle]

!?

[night cloak]

@spare saddle Is it not in the settings?

[spare saddle]

But it’s not working at all..

[pallid briar]

He did mention his channel name but thanks for checking out!

[empty oak]

@night cloak really ? 💔😢
But why 😭

[spare saddle]

You can try,

[mental cape]

@night cloak can you explain my case to your partner @pallid briar

[night cloak]

Then your game is bugged, @spare saddle. You can try doing client repair.

[pearl notch]

@empty oak you have to get 6 star for Conqueror in solo tpp because I always do in solo back to back 5 Conqueror

[night cloak]

@pallid briar Mentioning channel name is not promotion.

[feral forge]

You may check out the patch notes in #news for further information in this regard.

[empty oak]

@pearl notch I'm playing in duo bro
It's easy to go for me

[pearl notch]

@feral forge thank you please share any link

[spare saddle]

No it’s not just for me ,, with a lot of players, too

[pearl notch]

@empty oak ok nice best of luck

[night cloak]

@empty oak In worse cases. It might be cured for you in 1 day. You never know.

[feral forge]

You may refer to this message, @pearl notch:

#news message

[night cloak]

@spare saddle Feel free to report it in the #old channel. Let the developers look into the issue.

[pallid briar]

Please state your issue there and wait patiently for a reply from someone with more experience if you already haven't been replied to.

[pearl notch]

@feral forge thank you 😋

[spare saddle]

Can I send a video link on Tiktok? There is a video that demonstrates this.

https://vm.tiktok.com/ZSJg8T25D/

Look at the problem, please

[night cloak]

@spare saddle Could you send in #old? This channel is not monitored by the developers.

[spare saddle]

Oyy, okay okay

I will

[empty oak]

@night cloak Thank you honey ❤️
I wish to come soon the rank 😭

[night cloak]

Good luck!

[marsh snow]

Is the update depends on which region you're in, because it's been 2 days I haven't got an update yet but my friends already got it

Never mind! I just looked at play store I got the update

[spare saddle]

Where are you from!!?

[pallid briar]

Yes it is. But you can update from here: https://pubgmobile.live/apk.

[marsh snow]

Thanks

[glass pewter]

Can i get anyone to help me out figure out one dude's account problem?

[cyan citrus]

Can you share more details of the issue ?

[glass pewter]

Logging in to his account makes his game shut, (tried wifi and data, tried a different device).
Logging into his alt account is perfectly fine. (With both the devices and both wifi and data).
Searching up his id/ign in add friend section, and opening his account makes the game shut down.

It shuts the game down when he tried to look up his main account's profile from his alt, just now happened to 2 more people trying to search his main profile up.

[cyan citrus]

If you are facing crash issue , you may need to do a routine repair and clear game cache . If still does not get fixed , clear the game data completely . If the issue persists , then you may need to reinstall the game completely .

[night cloak]

@glass pewter Could you share the IGN or ID here?

[glass pewter]

MoonBBunny

[glass pewter]

He has tried all of those, except a routine repair. I'll ask him to try and do that

[night cloak]

@heavy vortex

[cyan citrus]

If the issue persists , add your feedback in #old .

[glass pewter]

@night cloak Have you tried opening and looking at his profile?

[night cloak]

Did not crash for me. Try doing the suggested procedures.

[night cloak]

Can someone please help me fix this?

[glass pewter]

It literally just crashed for me lol. Thanks for the help you were able to provide.

[night cloak]

My scope is opening much lower than i originally aim, it's like my character just shrinks

[night cloak]

No crash.

[cyan citrus]

Thanks for your understanding .

[glass pewter]

Yes crash.

[unreal ermine]

Hi bri

Hi bro

[cyan citrus]

Try to add the details of the issue in #old along with channel's pinned instructions .

[glass pewter]

Use #chat or #pubg-mobile for chatting.

[unreal ermine]

Uc buy karna hai

[golden sierra]

I'll keep updating on my situation

So far I'm just hope pubg fixes this over the night... I've tried so much already

[cyan citrus]

Hi , please state your issue if you require any assistance .

[night cloak]

Pubg mobile VN update did not come please help

[cyan citrus]

Do you have any purchases issues ? Also , please use only English .

[cyan citrus]

The support here is only provided for the PUBG MOBILE English Global version .

[night cloak]

bro, I understand, but I can't reach the pubg mobile VN discord server, please help

[night cloak]

It looks like it is trying to download the content. Could you download the resource packs and then open the profile?

And, feel free to also submit it in the #old.

[cyan citrus]

We can't assist you with any VN version issues . Also , the update is not yet released for the VN version as far as I know .

[glass pewter]

All the stuff possible I have installed. :)

[night cloak]

Sadge.

[glass pewter]

:)

He'll try doing different stuff once again to try and fix it, if not he'll do that. Appreciate the help!

[night cloak]

#old is at your service.

[cyan citrus]

Are you on android ?

[glass pewter]

Yes.

Both of his devices are android aswell, could there possibly be an issue with android that's causing this?

[cyan citrus]

Try to see if you have any updates for Android system webview in your play store and update it, if still does not get fixed then we don't have any other solution .

[hasty token]

Help pls

[cyan citrus]

Also , try to update other software and see for system updates .

[hasty token]

Anyone

@cyan citrus Pls help me

[cyan citrus]

Please state your issue .

[hasty token]

So i wanna open premuim crates put it thands get a free responding crate

Idk what that means

[gritty cedar]

There are many problems and glitches in update 1.5, please fix these problems

[hasty token]

So i wanna open premuim crates put it thands get a free responding crate

[heavy vortex]

Feel free to report these in #old @gritty cedar

[feral forge]

The Premium Crate should come after the current Custom Crate, @hasty token.

[hasty token]

Yeah but it dorsnt let me use it there stands get a free responding crate for free

Doesnt

[glass pewter]

It can be either a custom crate or a premium crate, now it's a custom crate and u can't use a premium crate coupon

[feral forge]

You can only use the Premium Crate Coupon in Premium Crate, which is not available right now.

[hasty token]

Oh

Arl thx

[crude escarp]

Twitter cannot be entered

[feral forge]

Have you updated the game to the latest version, @crude escarp?

[tacit quest]

Please fix Control Asap via Update

[crude escarp]

Yes. And reinstall, and cache delete

[slim aspen]

Why is the crouch soo faast?
Its not so good

[slim aspen]

Is the crouch issue happening to everyone?

[hushed spoke]

Hello @feral forge

[feral forge]

You will have to update the game to the latest version, the screenshot attached below is the latest version of PUBG MOBILE:

[hushed spoke]

What time is the weekly matches held?

[crude escarp]

i can't log in

[feral forge]

You may refer to this message:

#matches message

Also next time please use #discord for such.

Feel free to share your concern and suggestion in #old with a screen recording of the issue, @slim aspen.

You may need to delete the game completely and install again, @crude escarp.

[crude escarp]

Okay. Thanks

[somber wadi]

How 😢😢😢

[feral forge]

How may we help you, @somber wadi?

[spare saddle]

Nadia ,, how are you?

[thin granite]

Hey, i have a question

[somber wadi]

unblock me

[thin granite]

About this

[feral forge]

Hello, i am good, how may we be of assistance, @spare saddle?

[thin granite]

So, when i buy the normal rp prime, i'll get the 300uc voucher

That means, i only need 300 uc to buy this season Royale pass right? Including the 300uc voucher

[somber wadi]

Can you help me to raise the band?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @somber wadi.

[spare saddle]

If you play pubg on the new update, can u tell me How do you feel about the game, I mean have you noticed that the Aim assist isn't working?

[crude escarp]

@feral forge login failed 1.5

[feral forge]

Could you please provide a screenshot of the issue?

[spare saddle]

@feral forge

[cyan citrus]

Yes, that is correct .

[feral forge]

I personally did not notice anything strange with the Aim Assist feature. However, you may share your feedback in #old if you encounter any bugs in game, @spare saddle.

[spare saddle]

It’s not just for me ,, you can see this video

https://vm.tiktok.com/ZSJgLbTqf/

Everyone is talking about the same issue

[sleek badger]

Still cannot log in using my account. Already give details in feedback

[thin granite]

Whats the difference between prime and rp prime?

The rm20.99 and rm19.99

Will i get the 300uc voucher if i bought the rm19.99 one?

[spare saddle]

@feral forge Did you see the video?

[thin granite]

What is prime & rp prime?

[feral forge]

You may report the issue in #old, the developers will look into the matter, @spare saddle.

[sleek badger]

Prime u can buy things like mission card in BP shop. And get 5uc daily

[thin granite]

Should i buy the rm19.99 instead?

Was planning to buy the rm20.99

[spare saddle]

I sent a question, and I can't write again until after 5 hours

[sleek badger]

I think that's better because of offer. Just careful as it might renewed for 2nd month with normal 25.99 price

[thin granite]

So, after i buy it, i should cancel it?

Just buying it for one time only

[feral forge]

You may refer to this screenshot:

[thin granite]

Ahh okie, thanks

[storm flume]

Please do not use languages other than English, @sleek badger. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pure shell]

Can I get battlegrounds mobile India discord server link?

[feral forge]

This is however not the latest version of the game. May I know where did you download it from?

[thin granite]

Okay, thanks alot buuDman

[feral forge]

Feel free to browse it on the internet, @pure shell.

[feral forge]

Please understand that it would take quite some time for the developers to patch and fix the bugs.

[sleek badger]

Hope it will be fixed very soon. Cant enter the game since updated. Already miss my login reward

[feral forge]

You may edit your previous message.

[spare saddle]

Oh , yes . I’ll try now

Thanks

[sleek badger]

U should compensate me as i already miss my reward and UC daily as i have prime subscribed because of your bugs right? @feral forge

[thin granite]

Why does it say this?

[heavy vortex]

You can collect 5 times forgotten uc. @sleek badger

[thin granite]

Bruh

[limber glacier]

Can anyone please help me that when will Update 1.5 will come in Pubg Vietnam ( PUBG VN ) @@feral forge @thin halo

[limber glacier]

@hallow gulch

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @limber glacier.

[harsh quest]

Bro?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @harsh quest. You can also submit a report in #old in compliance with the channel's pinned instructions.

[harsh quest]

Why so many bug after this update

[marsh snow]

Can you get the new weapons in classic mode?

[crude escarp]

samsung store

[gilded river]

Hello i write many times , but nobody answer me, i have problem with controls and cheer park,

1. i want to hide this 2 items(showed in pics that i put) which are hidden in control settings , but in the game the arent hidden and they disturbing me very much, i have scrims ,please help to solve this problem as soon as possible, thank u 🙏
   2)i can’t use emotions in the cheer park

device : iphone pro max 11
country: armenia
server : russia
game id : 5410095256

[crude escarp]

but, pubg mobile website download app, same error @feral forge

[celest shadow]

Thank you, we have forwarded your bug report to the community team. You will be informed when there is an update.

[feral forge]

New firearm ASM Abakan is only in Mission Ignition's mode.

[celest shadow]

Can you please perform a routine repair from the login menu and try logging in again?

[crude escarp]

I can't get there, crash the game.

[celest shadow]

Can you please report the issue to #old with the following details?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[crude escarp]

okay

[dreamy sandal]

Fix the telsas sound its so op

[celest shadow]

Thank you.

[celest shadow]

You may share your feedback in #old.

[crude escarp]

Thanks

[glass flare]

Is the rate of fire of ump increased like it was for game for peace? It sounds faster

[celest shadow]

There are no changes to the weapons statistics in version 1.5. You may refer to the patch notes announced in #news.

[limber glacier]

@celest shadow Please tell me when will be the update will roll out for Pubg VN

[celest shadow]

We provide community support only for the global English version of PUBG MOBILE here. You may wait patiently for an update for your version.

[acoustic sluice]

Need help for unlink E-mail

[storm flume]

Please contact the customer service for further assistance, @acoustic sluice.

[acoustic sluice]

Not helped

[elfin monolith]

Hello. I just got hacked my account. Its associate with my fb accout. When i press on conextion with fb account it say i have to wait 300 seconde

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[elfin monolith]

I tried but i cant. I dont know how to do it

[celest shadow]

If your Facebook account had been compromised, please contact their customer service and recover your social media account:

▫️ https://www.facebook.com/help

[median lake]

Why does it show unranked in ranking, my level is 36.

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @median lake.

[true badge]

Hello thanks for you time I tried to contact bgmi for 2 days there no one answering please help me

[median lake]

Yes I have already read that and I'm not on guest account as well

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @true badge.

[median lake]

My ranking should be in top 500

[keen ether]

I'm unable to change my control layout as some of the button specially sprint and crouch are displaced. What to do now...try everything even resisting the layout still didn't work

[true badge]

Where can i fine bgmi support

[feral forge]

Due to the security improvement, your account should be above level 40 in order to be ranked, @median lake.

[feral forge]

This issue has been forwarded and awaiting for further response. You may also consider reporting this in #old.

[median lake]

Does this applies to bgmi also?

[celest shadow]

You may browse it on the Internet.

[median lake]

I have also raised a ticket in game support , but there is no reply

[feral forge]

You may inquire about this matter in the relevant Discord server, @median lake.

[median lake]

Please share the discord server for bgmi

[celest shadow]

You can browse for it on the Internet.

[honest slate]

When is OCEAN ARCHLORD X-SUIT releasing?

[quartz pasture]

I have Download all maps after restart my game i found delete my map auto

2 times happen

[celest shadow]

You may keep an eye out for #news for further announcements.

[celest shadow]

Please repair your game from the login menu or reinstall your game from the Google Play Store or AppStore.

[fleet wolf]

I don't understand why almost every event missions are only in classic mode. If you want me to also play the new Evoground mode, why can't you make the missions doable in Classic and Evoground. 😕

[median lake]

There is no discord server for BGMI, I checked everywhere

[night cloak]

Hello. I use emulator and after this update I have some troubles with the controls to throw grenades and molotov. Can anyone help?

[celest shadow]

Feel free to share your feedback in #old.

[celest shadow]

We are unfortunately unable to assist you regarding this. You should be able to search it up on the Internet fairly easily.

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support for further assistance.

This issue has been reported by another moderator. Feel free to submit your report in #old in accordance to the channel's pinned format. Thank you.

[pearl needle]

Piston how to get or when is tesla vouchers available

[storm flume]

Please avoid going off-topic, @white oriole. You may have unrelated conversations in #chat.

[chilly jolt]

I applied for PUBG mobile tournament license like three weeks ago but didn't get the email about approval or declined. Didn't get any type of email.

[celest shadow]

You can obtain a Tesla Drift Voucher - 50 UC from Real Car Draw event in-game. You need to select "Enter Draw" to obtain it.

[storm flume]

Please do not use languages other than English, @white oriole. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You will be contacted when your application is approved.

[pearl needle]

Piston that's the only voucher?

[celest shadow]

For now, yes.

[pearl needle]

Is that a weekly thing?

[chilly jolt]

It's been 21 days and the form said that your application will be reviewed in 14 days.

[celest shadow]

For the Real Car Draw event, no it is not.

[pearl needle]

Ok piston thank you. And your doing an awsome job! 👍

[pastel hound]

Hello

[celest shadow]

If you have not been contacted within a reasonable time span, you may consider that your application has been declined.

[pastel hound]

I did spoke withe service customers on pubg they answer someon named ALI and i give him the information, how much time his gona to take to answer me

[river fox]

Hi can I know what are the room settings for pmco/pmpl

[pallid briar]

It might take a few days or even weeks since the customer service receives an enormous number of requests every day. It takes time to review all of them.

[pallid briar]

You can try asking in #pmco.

[night cloak]

I want a convincing answer to my question / why until now the Samsung Tab 7 LTE version does not support 90 frames even though the Plus version and the Wi-Fi version of the same device support 90 frames? I want a convincing answer, please

[celest shadow]

If your device has not been supported yet, you may send your feedback in #old.

[night cloak]

ok thanks

[lean path]

My account has been stolen, i want to unlink an account on my pubg account

[feral forge]

Please contact the customer service in-game for further assistance. You may refer to the steps in this screenshot as reference on how to request a support agent to unlink unwanted social media from your account, @lean path:

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic oriole.

[solid heath]

I have 90 Hz display but I get on 40 fps

[indigo musk]

Guys i have the redmi note 8 pro 6gb ram but after the update the game keeps lagging and there is no aim assist.Am i the only one facing this?

[storm flume]

You can now access #emulator-chat and #emulator-support, @finite roost. Revert this at any time by sending .emulator in #481204134859505684.

[indigo musk]

My device supports smooth extreme but there is too much frame drop

And it supports hdr ultra

[river fox]

Maybe phone itself is the prob. I do have realme 6 kinda same specs with your note 8 pro but still getting 60 frames per second

[rugged falcon]

Heyy if title like glitch and allowed ? On YouTube

@polar marsh @polar marsh

[night cloak]

Pubg india will you submit form like vietnam again to fix past accounts?

[indigo musk]

@river fox i dont know what to do bro i get too much frame drop

[night cloak]

@polar marsh

Pubg india will you submit form like vietnam again to fix past accounts? @polar marsh

[grim flower]

where is my extreme option 😑

[foggy gale]

Smoke Gernade Keymapping Fix please

[storm flume]

You can now access #emulator-chat and #emulator-support, @foggy gale. Revert this at any time by sending .emulator in #481204134859505684.

[feral forge]

Please try to perform a routine repair from the login menu of the game.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

Who will help? I didn't

[solid heath]

I have realme 7 with 8 gb ram and 90 hz display and not getting 90 fps why

[pallid briar]

It should be available when the game is optimized to run that feature and if the device meets the needed specifications. You can leave your concerns regarding this in #old.

[vale blaze]

@inner axle This guys hacked my id & using hacks also promotion hacks

& He scamed id 5124688542 & blacmail me

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[remote niche]

why is there no gift feature on tesla cars ??? i could not send the mclaren to a friend and I have 4500 coins and now I can not send the tesla car to a friend either ??

[vale blaze]

I already reported here.

@pallid briar

[celest shadow]

Feel free to provide your feedback in #old.

[terse furnace]

New glitch player are inviable in evo mode

[celest shadow]

Please wait patiently. The community team receives a large number of reports every day. It takes time to process all of them.

[astral cairn]

@feral forge @celest shadow can you say while open pubg mobile left side top which full version is showing can you plzz

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @terse furnace. You can also submit a report in #old in compliance with the channel's pinned instructions.

[terse furnace]

Ok

[astral cairn]

can you say while open pubg mobile left side top which full version is showing can you plzz @celest shadow

[grim flower]

I tried to repair the game and reinstall still i am facing this issue .

[astral cairn]

@celest shadow for me showing different version is there any problem

[sturdy willow]

How can I get my data transferred from BGMI to global ?

[celest shadow]

You should update your game to the latest version for the best experience.

[night cloak]

So what if your account was migrated from another version and still can't get it back. Even if someone is using it.

[azure wolf]

Hi

Gaming guru selling pubg account on telegram and uc please take action

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @azure wolf.

[celest shadow]

You cannot transfer your account from another version to the global English version of PUBG MOBILE.

[sturdy willow]

But I transferred from global English version to BATTLEGROUNDS MOBILE INDIA then why can't I transfer back ?

[night cloak]

Hi I have a technical issue , when I open the mic the game sound disappears 😦

[gilded lance]

I have already subscribed but I want to add another month of prime plus right now will i have to wait for it to finish or can I do it?

[wide void]

You will have to wait for subscription to over

[night cloak]

I am using iPad Pro 2021

[feral forge]

Once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE, moreover, global version doesn't support account transfer.

[thin void]

How to fix exclusive Treasure not showing problem? @feral forge

[sturdy willow]

Can global version bring a feature where players can get their account back on global version

[feral forge]

Could you please provide a screenshot of the issue?

[lucid dirge]

@feral forge i need assistance my rp missions are not getting completed i have done most of them but still show them incomplete

[feral forge]

Please submit a report regarding the issue in #old and include the following details, @night cloak:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[feral forge]

Could you please provide us a screenshot?

[lucid dirge]

@feral forge of my missions

[lucid dirge]

which sreenshot do you need

[feral forge]

Of the mission that you are referring to.

[hexed kettle]

All upgradeable skins became legendary?

[lucid dirge]

@feral forge ok

@feral forge this is the mission any many more

[feral forge]

Feel free to provide your feedback in #old, @sturdy willow.

[lucid dirge]

what

[feral forge]

You may invite your friends to complete this mission with you, @lucid dirge.

[modest folio]

Still no word on control fix?

[feral forge]

This issue has been forwarded, hopefully it can be fixed with a patch soon, @modest folio.

No information in this regard, @hexed kettle.

Please use #old, @sturdy willow.

[feral forge]

The transfer service is temporarily closed, for further information you may inquire this matter in the relevant Discord server, @minor bear.

[topaz fiber]

I'm getting restricted area error in BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @topaz fiber.

[night cloak]

How do I get the acc back?

[vagrant onyx]

Not possible

I think your acc has been log in into bgmi and the data transfer

[night cloak]

;-; well... I'll use my noob acc I guess

[vagrant onyx]

Yea that the only way

[night cloak]

I've been playing the noob acc since that happen at least I finished season 19 it fine I can start over again

[vagrant onyx]

Yea , if your acc not hacked ( you can download that pubgm version your acc has transfer and continue playing with it )

[small canyon]

I am unable to transfer my account data to bgmi

[night cloak]

Problem is it hacked with a different pfp but my Ign is still the same

[vagrant onyx]

I think cause Your acc does not meat the requirement to transfer to bgmi
Btw does your acc show like this in settings ?

[vagrant onyx]

Ye that the problem and like i said in the message

[remote falcon]

Why doesn’t footsteps and firing signs appear in map?

[vagrant onyx]

Are you playing in the new mode ?

[remote falcon]

Not only in the new one also the normal one

Also in my tournament match same thing didn’t happened

[vagrant onyx]

Not fully sure about this

[remote falcon]

Will it be fixed?

Or it will stay the same?

[vagrant onyx]

If its a bug yea
also say it in #old

[night cloak]

Can anyone help me i completed all mission and season time but still i didn't reached rp 100 help pls

[pallid briar]

@remote falcon I suggest you edit your message in #old and add these information

Numeric User Identification
Device
Wi-Fi/Cellular
Country
Screenshot/Video Recording

[night cloak]

@pallid briar can u help me bruh

[minor marlin]

😭😭Please advise I will enter the tendency of the tendency to enter and came out

حد هناا بيتكلم عربي 😭🖐🏿

[storm flume]

Please do not use languages other than English, @minor marlin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Help!!!!!pls my uc is on the line

[pallid briar]

Unfortunately I cannot help you with such. You can try obtaining RP points by doing daily missions. You can also get RP points by opening crates. Also you can buy RP points from the shop if you wish.

[chrome perch]

He is selling pubg Esp hack in telegram

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @chrome perch.

[vagrant onyx]

#copyright

[tired oriole]

Aim assist is not working in TDM..
let us know is it a bug or its disabled officially...

@spare saddle Yeah in tdm only....its not working...

[storm flume]

Please do not use languages other than English, @minor marlin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Please submit a reporting regarding the issue in #old, @tired oriole.

[tepid cargo]

Admin

Any admin here active now

[celest shadow]

How can we help you, @tepid cargo?

[night cloak]

Crouch is now very fast. Is this a improvement or a glitch

[celest shadow]

It is an improvement/feature.

[supple burrow]

Can anyone help me to fix this problem when open the pubg

Is keep crashing

[covert mason]

Game crashes for yourself and 1 or more teammates when you take energy drink/pain killer from the machine on miramar

[night cloak]

Ok thanks for the info

[wooden oyster]

Hi

I am new on discord

[fresh drift]

I want to unlink twitter ?

[sturdy yacht]

@celest shadow I update yesterday only

[fresh drift]

Help me?

[feral forge]

You may contact the customer service in-game for further assistance, @fresh drift.

[fresh drift]

Customer service don't help me ?

[feral forge]

Other than VK, do you have another login method to your account?

[fresh drift]

I have one log in account but hacker continues do log in with other id

[feral forge]

This is a matter that only the customer service in-game can assist you. You may refer to the steps in this screenshot as reference on how to request a support agent to unlink an unwanted social media from your account, @fresh drift:

[fresh drift]

I have battleground mobile india version

[feral forge]

And do you still have access to your VK account, @night cloak?

[storm flume]

Please do not use languages other than English, @storm juniper. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

We only provide community support for the global English version of PUBG MOBILE here, @fresh drift.

What was it showing when you attempt to login to the game account with your VK account?

[storm juniper]

My account took 10 years due to registration with a third party, to the extent that I reduce the period? @feral forge

[polar marsh]

Please refer to the private message from @polar marsh for further information, @storm juniper.

[halcyon forge]

Please ban him

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @halcyon forge.

[feral forge]

Usually this can only mean that the unauthorized person has compromised your login method, accessed your account and had unlinked your linked social media accounts from your PUBG MOBILE account. That explains why it created a new account when you log in using your login methods. Unfortunately, if you do not have access to your game account, then the customer service in game will not be able to assist you, @night cloak.

If you do not have access to your game account with your login methods, the customer service will not be able to assist you in this regard. You may need to create a new account to play the game, @night cloak.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[keen ether]

pubg mobile 1.5 ios update is available or not

[high dagger]

Hello, I won an oppo reno 5 5g phone in the EMEA tournament draw, I did not receive a response

[sick shale]

Refer to the event rules

[stable aurora]

is there any hope that the fast crouch will be removed back ?

[sick shale]

Please share your opinion regarding the recent changes in #old.

[high dagger]

@@sick shale rules She said we send email the winners

[sick shale]

Can you take a screenshot?

[candid wyvern]

Hey, I’m not really where to go to ask about the design content I have some questions!

[sick shale]

Ask

[ionic iris]

How many people with the same problem should there be so pubg fix it ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bright pond.

[lucid dirge]

till when we can do season 19 royal pass missions @sick shale

[sick shale]

That does not matter. Every issue will be fixed upon further investigation into it

[high dagger]

@sick shale

[candid wyvern]

So my questions
When submitting a design:
Do we have to do our region theme only? (Or can we do any regions theme)
Are we allowed to submit multiple submissions?

[sick shale]

I suggest to contact the staff in MENA server. They will assist you further in this matter.

[high dagger]

@sick shale ok thanks

[candid wyvern]

Also is there any more info regarding the themes themselves because they didn’t really give rules on the themes (what they are looking for in said designs)

Example: specifying what they want when they say ‘day dream’ - or is it just that broad?

[pallid briar]

You can do them till the season ends. The season ends at 12 July 00:00UTC.

[lucid dirge]

ok

[vestal spire]

CAN I USE tencent chinese version to play PUBG on pc ?

[sick shale]

No, you should use Gameloop to play PUBG MOBILE on PC

[sick shale]

It's not limited to any specific theme, I suggest to read the event rules carefully, again. Most important part that the design shouldn't contain any controversial material. It is also mentioned that:

To ensure appearing in the game, don't stray too far from PUBG MOBILE's style

Regarding the submissions:

Each entrant may submit a maximum of [two] entries.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @teal skiff.

[sick shale]

@candid wyvern If there's a question regarding a specific subpoint in the event rules, that will be better.

[glossy jay]

Hey after update the game one plus nord ce 5g can support 90fps ?

[mellow quartz]

Hey

[pallid briar]

No information about this.

Please do not use languages other than English, @hybrid night. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mellow quartz. Remember to read through #faq before asking questions in the support channels.

[mellow quartz]

If you have jailbreak Will I take a band on my account?

[sick shale]

It's not recommended to play on a jailbroken device.

[hybrid night]

Hello, I have a problem with the pub test. I can't sign in to my account. I've already entered the test according to my invitation code and gives nothing. I understand they gave me a lock for 30 minutes. There was kind of a text in Chinese and 30 minutes of some restrictions

[mellow quartz]

I have I read all the data from the website They told me not to take the band After a week of playing I took a band So what do I do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mellow quartz.

[hollow blade]

pubg mobile support

you are useless

i asked for ur help yesterday

[sick shale]

@hollow blade Please do not bypass the chat filters. What is your question?

[hollow blade]

you are uselesss

my account has stolen yesterday

[hybrid night]

#questions Hello, I have a problem with the pub test. I can't sign in to my account. I've already entered the test according to my invitation code and gives nothing. I understand they gave me a lock for 30 minutes. There was kind of a text in Chinese and 30 minutes of some restrictions

[hollow blade]

and i came here ask for ur help

and u say no

we can not help you

and today the one who stole my account

he ban it 10 years

[feral forge]

Could you please provide us a screenshot of the issue, @hybrid night?

[sick shale]

@hollow blade

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[hybrid night]

The second screenshot is an attempt to log in through an Apple account

[alpine igloo]

HELLO PUPG MOBILE I KNOW THAT YOU ARE very busy due to the large number of massage I had no problem with my account my account has been banned for no reason and I swear to do or use external materials and that I play clean play and make very careful to comply with the term and integrity of the game
I ask you to solve aproblem as soon as possible because Iam wronged Thank you Bubg MOBILE
The account Id 5367824313

[polar marsh]

Please refer to the private message from @polar marsh for further information, @alpine igloo.

[feral forge]

You have entered the wrong invitation code repeatedly in a short period of time.

[hybrid night]

How's wrong? I copied it from Mobile pubs and entered it there. Clicked to generate code, copied and entered it.

[sick shale]

What's this for, @hybrid night ?

[hybrid night]

?

[hybrid night]

I didn't understand the essence of the message a little bit

[sick shale]

@hybrid night What's the use of this code?

[wet night]

Hi, my account has been blocked! Didn't use anything though !! Please reconsider! And solve the problem
my nickname in the game DŃĞىKitKat
id 5396552157
thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wet night.

[hybrid night]

Without this code, don't you go to the test, isn't it?

[sick shale]

Test of the beta version?

[sullen marlin]

The Customized Sensitivity is broken.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sullen marlin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[hybrid night]

Yes 🤔

[sick shale]

But it's already out. Just update the game, you don't need to play in the beta version anymore.

[hybrid night]

It's strange, I watched today, but there was no update. Thank you for saying and helping! Have a good day for you!

[clever turret]

I need to talk to someone form pubg support team to get an urgent help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @clever turret. Remember to read through #faq before asking questions in the support channels.

[ionic iris]

I cant talk to a community team member can i?

[clever turret]

I need a person not a bot because it’s sensitive

[pallid briar]

You can try leaving your concerns in #copyright. Please be informed that the community team channel is just for community-related questions, not in-game.

[sick shale]

For what?

[sick shale]

What's it about?

[clever turret]

My pubg account

[ionic iris]

About me playing with 20 fps in my 60 fps device, even tho i am on extreme frame rate, and it all happened after the update

[sick shale]

You can submit a report regarding this issue in #old.

[clever turret]

@sick shale well , thank you

[ionic iris]

idk bro it seems pretty useless to me, they did nothing about it, i reported it right after the update but still..

[sick shale]

The update has just been released. Give them some time to optimize it

[hollow canopy]

Neon Punk Achievement I have the Motorcycle Achievement and Stars Achievement I only have the helmet left, why do they want to remove the achievement 👎🏻👎🏻👎🏻👎🏻

[sick shale]

Please share your feedback in #old.

[fringe hound]

why i can’t download anything

[sick shale]

@fringe hound Where are you from?

[fringe hound]

iraq

[sick shale]

Have you tried to use a different network?

[fringe hound]

No

i don’t have another network to try

[unkempt siren]

I need help pleasee.
I am transferring data its showing my account is not eligible

[feral forge]

The transfer service is temporarily closed, for further information you may inquire this matter in the relevant Discord server, @unkempt siren.

[unkempt siren]

Link please

[feral forge]

You may browse it on the internet, @unkempt siren.

[past fractal]

Hello bro what about sensitivety and Aim assist isue not work

[unkempt siren]

Thanks @feral forge

[sick shale]

@fringe hound Restart the game and close the other running apps in background

[feral forge]

Please share your feedback and concern in #old, @past fractal.

[past fractal]

I elready do jr

[feral forge]

Thank you for your report, @past fractal.

[wintry forum]

My account says data has migrated but I have Downladed and search but there is not my I’d please help me

But there is not my I’d in bgmi

@feral forge

[feral forge]

What are your login methods to your PUBG MOBILE account, @wintry forum?

[wintry forum]

Facebook and third link

[upper prairie]

Today it makes 3rd time i am experiencing this glitch, or bug.
What happens is whenever I spray on enemies on auto mode it looks fine on my device but my team mates says i was shooting at single fire mode but in my end its shows i am shooting on auto ,

[wintry forum]

Please help me I have invested a huge amount of. Money in my account @feral forge 😭😭

[humble arrow]

My account in PUBG was hacked and the hacker linked the account to an email and is logged in through it and I want to cancel this link. I spoke with the technical support service inside the game, but I did not find any help from them

[wintry forum]

@feral forge please help me 😭😭

<@&481161015728406538>

[sick shale]

Do not mention the moderator role for non-emergency situations in this Discord server.

[wintry forum]

Okay sir can you help me

[sick shale]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[wintry forum]

They are not replying my msg

[feral forge]

If your account has been compromised, please contact the customer service in-game for further assistance. Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account, @wintry forum.

[humble arrow]

I need e-mail pubg mobile

Please

[feral forge]

You may submit a report regarding the issue in #old, @upper prairie.

[feral forge]

Please know that only the customer service in-game can assist you with account related issues. If you have already contacted them, please wait patiently for their response.The e-mail address ([e-mail]) is meant for general inquiries.

[humble arrow]

My account in PUBG was hacked and the hacker linked the account to an email and is logged in through it and I want to cancel this link. I spoke with the technical support service inside the game, but I did not find any help from them
I need help:weary:

[feral forge]

Please contact the customer service in-game for further assistance in this regard, @humble arrow.

[humble arrow]

I did that, but no one helped me with an answer😩 😩

[woven goblet]

well the only answer i got is nothing else than i don't care ...and you have to wait forever to recover nothing from your prev account....so i deleted the game cuz is useless from a company like that to expect something

[wintry forum]

But in bgmi there is not my account and in global it says account data has been transferred

[feral forge]

If you have already contacted them, you will have to wait patiently for a response from them, as they receive an enormous amount of request daily, it takes time to review such requests.

[woven goblet]

and it's like you, copy paste answer for everyone...game like that , support like that @feral forge

[wintry forum]

@feral forge

[feral forge]

Please know that account security is your own responsibility, you are responsible to keep your account and login methods safe, @woven goblet.

[feral forge]

Do you still have access to your Facebook account?

[wintry forum]

Yes

[feral forge]

Please do not bypass the inappropriate chat filter, @woven goblet.

[wintry forum]

Yes I have @feral forge

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, you may try to send your inquiries to the relevant Discord server for further assistance in this regard, @wintry forum.

[wintry forum]

Can you give discord link I donot find on internet @feral forge

[severe cosmos]

I am stuck in the loading screen please help me my device redmi note 8 pro 6gb ram

[woven goblet]

sorry but is not my responsability too keep my account safe, this doesnt make any sense....how old are you 12? how did you get moderator? like i said game like that support like that @feral forge feel free to ban me i dont care at all...is a waste of time

[severe cosmos]

Please help me

[celest shadow]

You can browse for it on the Internet.

[storm flume]

Please avoid going off-topic, @hollow blade. You may have unrelated conversations in #chat.

[severe cosmos]

It tried but nothing works its still stuck in loading

[celest shadow]

How long did you wait on the loading screen?

[severe cosmos]

30min🙄

[wintry forum]

What to serach pls give a hence

[alpine spindle]

pls someone help me about this

[hollow blade]

frex these support are useless

[severe cosmos]

Piston help bro mod right?

[hollow blade]

someone stole my account 2 days ago

and i came here no one helped me

[alpine spindle]

@polar marsh

[hollow blade]

and today he bbbaaa n it

[celest shadow]

As per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If your account has been compromised, please contact the customer service in-game for further assistance in this regard and the customer service of your social media and/or e-mail in question.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[severe cosmos]

Piston? I am stuck in the loading screen please help me my device redmi note 8 pro 6gb ram

[celest shadow]

Have you tried repairing the game from the login menu?

[celest shadow]

The relevant game's Discord server.

[alpine spindle]

why did he get ban and i didn't i played with him we always played together he was a legit player kd not too big for him to get ban he didn't have a cheat he got 10 years ban i didn't even 7 days please give him unban spent too much on this game and got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @alpine spindle.

[severe cosmos]

I did routine repair but still stack

[celest shadow]

Can you please elaborate your issue?

[storm flume]

Please contact the customer service for further assistance, @hollow blade.

[wintry forum]

What to serach in internet please tell me

[celest shadow]

Refer to my previous message.

[celest shadow]

You can reinstall the game from the Google Play Store instead.

[severe cosmos]

Ok

[wintry forum]

I donot find in the internet I searched The relevant game's Discord server. Link

But didn’t get link can you give me that sever link

[celest shadow]

Feel free to ask other users in #chat.

[severe cosmos]

I lost 3gb refund me😂

[wild rune]

Room spectator mode is now not user friendly.. conducting matches is hard .. only numers showing up for players and players outside few meters are not showing

[celest shadow]

You may provide your feedback in #old.

[woven goblet]

well this is such a waste of time, but thy anyway

[wintry forum]

They didnt find can you please give me

[celest shadow]

Done.

[storm flume]

Please do not use languages other than English, @humble arrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ornate rover]

Hi @polar marsh I lost My twitter Account and has been hacked. The region and server was changed from Asia. Can you help to block login access from twitter in my Account. Thank you.

[pallid briar]

You need to recover your stolen social media account first, you may try changing password and enabling 2FA of your twitter account. Then use the "Log out of all devices" in-game. Hopefully that helps.

Please do not use languages other than English, @heavy mesa. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[heavy mesa]

Dear developers, I was hacked in the pub, and made a lot of bindings, please help me return the account, I invested a lot of money in this account, I created an account on February 26, 21, the first time I invested money on 26.02.2021, I bought an rp.
The hacker made a lot of bindings to the account, and has access to the account from all the bindings, mine is only VKontakte through which I registered the account and later linked this mail, untie from all bindings except mail and VKontakte, only you are able to help me in this problem, sincerely Vladislav!

[warm heart]

Hello there a bug where I get randomly kicked out of the game and then can't reenter the match because when I try it kicks you back out

[austere tusk]

my main account was banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @austere tusk.

[heavy mesa]

Dear developers, I was hacked in the pub, and made a lot of bindings, please help me return the account, I invested a lot of money in this account, I created an account on February 26, 21, the first time I invested money on 26.02.2021, I bought an rp.
The hacker made a lot of bindings to the account, and has access to the account from all the bindings, mine is only VKontakte through which I registered the account and later linked this mail, untie from all bindings except mail and VKontakte, only you are able to help me in this problem, sincerely Vladislav!

[light spear]

Peace be upon you. I want to communicate with one of the admins because there is a problem with my account

[robust bloom]

Hello

[feral forge]

This is a matter that only the customer service in-game can assist you, you may refer to this screenshot as reference on how to request a support agent to unlink unwanted social media account for you, @heavy mesa:

[feral forge]

Please submit a report regarding the issue in #old include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

Feel free to state your issue here, @light spear.

[feral forge]

Hello, how may we be of assistance?

[cyan citrus]

Hi , please state your issue .

[olive holly]

Hello, I have a problem, I have charged in the game PUBG Mobile

[olive holly]

And me uc didn't come

[feral forge]

When you face network latency or slight network fluctuations, these reasons may cause the delay in receiving UC/Items. We request you to wait for 12-24 hours to ensure that your purchase is successfully issued to your account.

If you have already waited for 24 hours or longer but did not receive the UC/Items, please do not hesitate to contact the customer service in-game and provide them with the specific screenshots of the payment receipt and purchasing time/amount, the support agent will have an investigation on it and reissue the UC/Items to your account after it has been confirmed.

[echo eagle]

Is there a way to stop automatic downloads even when on wifi?

[cyan citrus]

You can only disable automatic downloads for the mobile data only . If you have a WIFI , the game may start updating the resources automatically and you may need to pause them manually .

[echo eagle]

There should really be an option to stop downloading even when on wifi. The game for iOS is only 1.8 gb and all of a sudden its filled with over 6 gb of unnecessary cosmetics.

[light spear]

@cyan citrus My problem is that my account was hacked and linked to the third link. I want to cancel the third link, please

[pallid briar]

You may suggest that in #old.

[echo eagle]

Ok

[cyan citrus]

It is not possible to remove the third link manually at the moment . You may need to contact customer service in-game for any further assistance .

[tall epoch]

I am also facing the same problem

I m trying to contact customer service from 6 months but they aren't doing anything

[light spear]

@cyan citrus My account is very dangerous, how can I contact them?

[cyan citrus]

Please refer to #faq sub point 5.4 precisely .

[tall epoch]

Its just a waste of time i m trying contact customer service from 6 month's but they will not do anything they will just give time like wait 30 days 60 days

[night cloak]

I want a convincing answer to my question / why until now the Samsung Tab 7 LTE version does not support 90 frames even though the Plus version and the Wi-Fi version of the same device support 90 frames? I want a convincing answer, please

[pallid briar]

It should be available when the game is optimized to run that feature and if the device meets the needed specifications. You can leave your concerns regarding this in #old.

[cyan citrus]

@tall epochYou suggestions are welcomed in #old .

[light spear]

@cyan citrus Sorry, my country is egypt and now I don't understand anything اي

[cyan citrus]

You may need to join MENA server if you require assistance in Arabic . Please refer to #735483472432594994 sub point 3.1 precisely .

[surreal barn]

Hi. Which game engine do you recommend to play PUBG? @celest shadow

[cyan citrus]

Can you please elaborate ? What do you mean by engine ?

[ionic iris]

Do you guys find this normal ?

[celest shadow]

Do you mean emulator?

[surreal barn]

yes

[celest shadow]

We recommend Gameloop.

▫️ https://www.gameloop.com/

[light spear]

@cyan citrus Can you come to me to know more about the third link?

[cyan citrus]

@light spear, I have already answered you here .

[surreal barn]

ok brother. But my computer is weak @celest shadow

[light spear]

@cyan citrus My account is in very danger and I want to cancel the third link. It is very, very necessary

[cyan citrus]

Can you please elaborate your concern here ?

[fossil bridge]

When is the new rp beginning

[cyan citrus]

I have already answered you multiple times that it is not possible to remove the third link manually and you will need to contact customer service in-game .

[pallid briar]

July 14, 2021, 02:00 UTC

[tall epoch]

But customer service aren't replying they are sh*t

[sturdy yacht]

@celest shadow what is event this

[muted canopy]

how to fix this

[light spear]

@cyan citrus The one who stole an account threatened me to close the account. I am tired of it, so I want as soon as possible to cancel the third link. I came to YouTube, how do I know how to contact support? They said disco support will solve anything!

[severe cosmos]

@bunk help me I am stuck in the loading screen please help me my device redmi note 8 pro 6gb ram

[fossil bridge]

Which fps is good for battle experience?

[cyan citrus]

You can contact customer service by going to game settings > Basic > at the bottom you will find an option Customer Service. Also , you can reach out to the through the login screen .

[severe cosmos]

One of the mod said to reinstall i reinstalled and it went in and again crash now again

[cyan citrus]

Smooth grpahics with 90 fps is recommended for the more smooth gaming experience .

[fossil bridge]

Ok thx

[light spear]

@cyan citrus Please, when I enter customer service, what do I do next?

[cyan citrus]

For how much long is it stuck on the loading screen ?

[cyan citrus]

You should type your concern accordingly , then answer the messages of the bot until you are connected with the customer service .

[austere flower]

i have an issue with my PC emulator is this place someone can help ? or i need to find another server

[light spear]

Ok thx@cyan citrus

[cyan citrus]

Are you on android or IOS ?

[cyan citrus]

You are most welcome ! Should you have any other concerns , do not hesitate to ask it here .

[cyan citrus]

You may need to gain emulator access by typing .emulator in #481204134859505684 and then ask about your issue in #emulator-support .

[austere flower]

nothing 😦

i typed

[storm flume]

You can now access #emulator-chat and #emulator-support, @austere flower. Revert this at any time by sending .emulator in #481204134859505684.

[sick shale]

@austere flower Now you can use the #emulator-support

[austere flower]

yeah i can now thx

[cursive crater]

pleews halp fiz couch butttom

[polar shell]

I got PUBG for my PC with steam no emulator and i want to ask, can i connect my mobile account to PC?

probably not but gotta ask

[feral forge]

What does it concern? Could you please elaborate?

[cursive crater]

couch is suck

[simple orbit]

Can some1 help me , itd like when i join lobby i get entry crown player joined

[storm flume]

You can now access #emulator-chat and #emulator-support, @polar shell. Revert this at any time by sending .emulator in #481204134859505684.