questions

[night cloak]

whats ur region?

[whole ore]

No idea bro

[night cloak]

where r u from

[whole ore]

India

[night cloak]

its banned in india my guy

download bgmi -_-

[whole ore]

I know that bro but for transfer ky acc to BGMI i need to change my country region i first

[primal tulip]

No 3rd Email Unlink option ??

[feral forge]

Could you please provide a screenshot of your in-game basic settings, @whole ore?

[whole ore]

Okay

[brittle epoch]

I want to unlink my email address what should I do ?

[primal tulip]

Reply please

Add 3rd Email Unlink option please

[feral forge]

Unlinking e-mail/phone number is not an option yet, @primal tulip and @brittle epoch.

[feral forge]

Feel free to share your suggestions in #old.

[brittle epoch]

@feral forge I want to talk with the support to remove it how can I do this ?

[primal tulip]

You guys just making money

[feral forge]

You may contact the customer service in-game for further assistance, refer to subpoint 5.4 in #faq.

[feral forge]

It appears that your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country, @whole ore. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[crude pelican]

Any new regarding new update

[celest shadow]

You may refer to #news for further information.

[night cloak]

Hello

Can I do data transfer today ?

To battlegrounds mobile india

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

@celest shadow ?

[hallow gulch]

Feel free to contact the game you wish to transfer your account to, we sadly are unable to provide assistance to other games, @night cloak.

[night cloak]

It's bgmi@hallow gulch

[hallow gulch]

Yes, that is a different game, that is not related to PUBG MOBILE, @night cloak.

[night cloak]

@hallow gulch oh does it have separate discord ?

[hallow gulch]

Feel free to google it, i am not very sure which is the real/verified server.

[night cloak]

Ok 😔

@hallow gulch I got it thanks 😊

[versed breach]

Can anybody help me change my region for data transfer?

[feral forge]

You can change your region via your in-game basic settings, @versed breach.

[versed breach]

Ya I know but 89 days are left

[feral forge]

You will have to wait for the cooldown to end before you can change your region, there is no other way.

[versed breach]

@feral forge no but many people told pubg mobile team

And they did it

[feral forge]

Your only option is to wait patiently for the cooldown before you can switch to another region. Thank you for your understanding, @versed breach.

[cloud iron]

Hi. I want to make a complaint.Can you text me pubgm ?

[pallid briar]

Hello! What type of complaint are you talking about can you please elaborate?

[cloud iron]

Can I text you?

[pallid briar]

You can use this channel instead.

[indigo musk]

Guys is the mediatek G90t good for gaming?

[pallid briar]

You can look at some review of it on the internet and decide for yourself! Or you can try asking in #pubg-mobile to get opinion about the device from other community members!

[indigo musk]

@pallid briar whats your opinion?

[cloud iron]

There's an account that bullied me and spread my pictures.He didn't get punished. He's threatening me. I want to be safe as an player.

[pallid briar]

Unfortunately I'm not very familiar with Mediatek chips since I never used one. So my opinion will be very irrelevant.

[indigo musk]

@pallid briar ok thank you and have a nice day👍

[pallid briar]

Likewise.

[feral forge]

You may report the player in-game, @cloud iron.

[cloud iron]

I Tried. There's been no change.

[sharp coyote]

I need a help

[feral forge]

Feel free to state your issue here.

[sharp coyote]

I need to transfer my pubg mobile global ID to bgmi but my region is turkey so I can't transfer I'd?

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account, @sharp coyote.

[feral forge]

You will have to wait for the cooldown to end, @main relic.

[pearl harbor]

Any admin please

I would like to ask

[storm flume]

Please do not use languages other than English, @silent elm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pearl harbor]

That there has been a rumor spread that Pubg mobile is giving us our own Bangladeshi server is this true?

[versed breach]

Can anybody help me change my country/region from Israel to India in PubgMobile Global?

[silent elm]

Salaam alaikum. I want to reach Arab support.

[feral forge]

We do not have information in this regard.

[feral forge]

You may join the MENA regional community server via subpoint 3.1 in #735483472432594994 to get assisted with your language.

[pallid briar]

Your only option is to wait patiently for the cooldown before you can switch to another region. Thank you for your understanding, @versed breach.
you have been answered already.

[versed breach]

But many people are helped by this?

They have successfully changed their server

[cedar obsidian]

I lost my ACC please kindly help me

I lost access to my social media Handel I have all kind of proofs and everything please help me

[feral forge]

In this case, you should contact your social media support in question to recover and regain your access to your account. You may refer to 2.8 in #faq for further information.

[brittle epoch]

Hello
Please can you help me ? someone is able to login to my email address "Hacked" and I'm not be able to join there anymore
and It is linked with my Pubg account, and I would like to unlink my email, I have information to prove that it is my pubg account
I want to unlink my email address because he is able to join there 😦

[pallid briar]

We cannot help you with such. You can try contacting the customer service if you wish to do so.

[feral forge]

You may contact the customer service in-game for further assistance in this regard.

[silent elm]

My account ban 10 years of injustice.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silent elm.

[brittle epoch]

they don't reply !?

[cedar obsidian]

I lost complete acess

I am not able to recover my social media acc

I have proof

[feral forge]

if you have already contacted the customer service in-game, please wait patiently for their response, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with your linked login methods, the customer service in-game will not be able to assist you.

[granite current]

Europe country how to change
Country change option not show in setting
Plz help to data migration

Any solution for Europe country

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account, @granite current.

[cedar obsidian]

Please I sent millions of uc

PLEASE

[feral forge]

Please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe. If you do not have access to your PUBG MOBILE account, the customer service in-game will not be able to assist you in any way, @cedar obsidian.

[granite current]

But I have all of including purchased
From season 2 to till season 😢list everything

Future solution available ? Or not

[feral forge]

Once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to this government law, we are unable to assist you in this regard.

[granite current]

But I'm not change country to Europe
Why Automatic show Europe region

Who's country change

😩

[feral forge]

You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Please know that your country/region can only be changed by you, without your authorization, this information simply cannot be changed, and once it has been changed, this decision is irreversible and no one would be able to assist you with this matter.

[spare sparrow]

Hello can i know why when i want to purchase UC i get this message ?

[feral forge]

Please contact the customer service in-game for further assistance with purchase related issues, @spare sparrow.

Could you please provide us a screenshot of your in-game basic settings, @lavish ice?

[spare sparrow]

Okay thank you

[pastel hound]

Hello

Who can help to unlink the 3rd link on my account

[lavish ice]

Pls help me what I do PUBG TO BGMI DATA TRANSFER

[pastel hound]

I contact the suport in the game but the boot is who answer me and they didn't do anything

[feral forge]

This is a matter only the customer service in-game will be able to assist you. Please wait patiently for a response if you have already contacted them, @pastel hound.

[pastel hound]

No they didn't response me

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @lavish ice.

[pastel hound]

I have TWITTER and GMAIL but the 3rd link is FACEBOOK and i can't remove it he is hide and i don't know how i do

[feral forge]

The transfer service is temporarily closed, for further information you may inquiry this matter in the relevant Discord server, @lavish ice.

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @pastel hound.

[lavish ice]

Transfer service is temporarily closed on 9 July

[lavish ice]

9 July data transfer closed

[pastel hound]

Just if there is someon have information about how i can unlik it tell me

[frail dock]

not sure if im supposed to put it here... delete it if im not allowed... but

I have a question...and idk if y'all even know the answer...but I'll ask

Me and my clan wanna host a big tournament with an at least 1,000$ (USD) prize pool, do any of y'all know if there's a way to get funding for the prize pool and money for the room cards and stuff?

[mellow hamlet]

Hello pubg mobile.... I had an issue which is I got banned for no reason
... the last game I played was very lagging then I got banned in the same
game! in the same time I played countless number of games in that season I
didn't got banned for any reason except that game which I got the lagging!!
I wish guys you can see my issue and help me in this problem

this is my id in the game: 5345496562
this is a picture of my lobby

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mellow hamlet.

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to assist you in this regard. Please send your inquiries related to that version of the game in the relevant Discord server, @lavish ice.

[feral forge]

Only the customer service in game can assist you with this matter.

You cannot get funding from here but you may want to apply for the Tournament Room Card. You may refer to this message here, @frail dock:

#questions message

[lavish ice]

Ok

[frail dock]

thanks so much 🙂 i dont get how you talk so formally and stuff like that but your good at that🤣

[storm flume]

Please avoid going off-topic, @vivid hollow. You may have unrelated conversations in #chat.

[terse furnace]

Hello, Today in Bangladesh country PUBG game's ping so good. PUBG given Bangladesh server? 👀

[feral forge]

We do not have information in this regard, @terse furnace. Feel free to keep an eye on PUBG MOBILE’s social media pages for regional information.

[terse furnace]

Oh! Thank you

[lyric fossil]

Hello, is bonus challenge is Back in asian region in upcoming update ??

Hello @feral forge

[feral forge]

We do not have information in this regard, @lyric fossil.

[warm pasture]

hello my facebook has been blocked and can't log in to pubg mobile what can i do

[feral forge]

In this case, you should contact the Facebook support for further assistance in this regard, you may refer to 2.8 in #faq.

[tired fractal]

what time will the new update release? 00:00 utc?

[night cloak]

When will 1.5 release?

[feral forge]

The update will be released starting from July 9 (UTC +0), you may refer to #news, @tired fractal and @night cloak.

[tired fractal]

👍

[frosty snow]

I'm getting an option to update on playstore. Should i update or wait?

[night cloak]

Hello, my account has been banned and I did not commit any violation. Please review my account, I am sure I did not add any files, tampering with the system or any method of cheating. Please review my account. This account number is 587907282 and this is my name in the account keepIBOO I sent you a message, but I was not answered. Please look into my matter

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid briar]

@frosty snow as long as you are updating from an official source it shouldn't be an issue.

[warped cedar]

hello,my friends account is hacked is hacked and the hacked unlinked my friends twitter and facebook🙏 please help

MY friend's account

[feral forge]

Please know that if your friend do not have access to their PUBG MOBILE account, the customer service in-game will not be able to assist them, @warped cedar.

[warped cedar]

No he doesn't access in game always a new account was opening.

Can nothing be done?

[mellow stirrup]

A quick question, will 90FPS will be available for iphone12 max pro?

[warped cedar]

NO brother it has 60Hz display

[feral forge]

Unfortunately, no. Since the customer service in-game can only provide assistance to unlink unwanted social media from a player's account, the precondition is that they must have access to at least one of the social media linked to their game account. If you do not have access to your PUBG MOBILE account, the customer service will not be able to assist you in any way. Your friend may need to create a new account to play the game.

[mellow stirrup]

@feral forge

[warped cedar]

No Problem

[feral forge]

We do not have information in this regard, @mellow stirrup.

[celest shadow]

No, because of hardware limitations. The iPhone 12 Pro Max does not have a 90hz refresh rate display.

[night cloak]

I have a huawei without google please how to install a pubg without gpogle play

[storm flume]

Please refer to subpoint 1.2 in #faq for further information, @night cloak.

[nocturne pelican]

When does the new update, rp come out?

[pallid briar]

The update will be released starting from July 9 (UTC +0), you may refer to #news.

[nocturne pelican]

a

[night cloak]

I have a huawei without google please how to install a pubg without gpogle play

[pallid briar]

Android users can download the APK file provided on our official website: https://www.pubgmobile.com/

[tall hearth]

Hi
for PMCO we most have same name tag or not a problem ?

[pallid briar]

You may ask in #pmco.

[nocturne pelican]

what is the daily limit for synergy with friend?

Both in same clan, crew

[inner warren]

Hiii

[pallid briar]

Maximum daily Synergy increase with a friend is 35 through playing matches. Though popularity it is unlimited.

[inner warren]

What about EU data not transfer in BGMI ?

[pallid briar]

Once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to this government law, we are unable to assist you in this regard.

[inner warren]

Ohk

[hollow heath]

When is update coming

[feral forge]

The update will be released starting from July 9 (UTC +0), you may refer to #news, @hollow heath.

[fiery ruin]

when will it get 90 fps on all the phones it carries?

[pallid briar]

No information as of now. If you have a particulate device in mind which you want to see the feature in on the future you may leave your suggestions on #old .

[sterile moss]

How to get lucky Airdrop

[fiery ruin]

Ok, thx

[feral forge]

90 FPS will be available in Smooth graphics for some new devices, but we unfortunately do not have a list of devices that are available to run the option in question.

[alpine prism]

I'm from India and Can I play PUBG kr by Changing DNS?

[feral forge]

We only provide support for the global English version of PUBG MOBILE here, @alpine prism.

[dusty spire]

Hello, Last year I experienced a 3650 day ban, But It was for really no reason [Jailbroken Device with no 3rd-party plugins installed] and I could not & cannot talk with support since Help Desk is fully responsive, any ideas?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusty spire.

[alpine prism]

If you know that could you tell me?

[pallid briar]

It appears on your main menu randomly. No specific way of getting it.

[feral forge]

Unfortunately, we do not provide support for other versions, hence we do not have any further information in that regard.

[alpine prism]

Isn't it okay to use VPN in PUBG global?

[pallid briar]

VPN usage is not recommended.

[night cloak]

Is illegall

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, and 4.10 @alpine prism.

[alpine prism]

But I uses and it works well

[night cloak]

Bro i used vpn for a lower ping and i got ban for 7 days

[nocturne pelican]

So mad, how is it that i accidentally always press uc stuff - just spent 270 uc by accident on the supply crate.. -=-

[alpine prism]

I'm using VPN above 1 year

I didn't get ban

[feral forge]

Usage of VPN is not recommended, but you may use it at your own risk, @alpine prism.

[feral forge]

There should be a double confirmation, right?

[nocturne pelican]

no

it instant purchase

[alpine prism]

I'm using VPN for educational purpose

[feral forge]

Does that happen when you do not have Supply Crate Coupon in your inventory?

[nocturne pelican]

ye and am annoyed

[alpine prism]

I'm from India and I set location to Britian to get English players to improve my English and I set location to Japan to make Japanese friends and Improve my Japanese communication skills

Using VPN for educational purpose

I'm using Trusted VPN called Avira

[pallid briar]

Please avoid going off-topic. You have been answered already so if you do not require any further assistance please move to a discussion channel.

[nocturne pelican]

if you have not enough coupons, and uc it will auto put the use uc tick

[alpine prism]

Sorry

[pallid briar]

Thanks for understanding.

[feral forge]

If that is the case, feel free to provide your suggestions in #old, and you should be careful next time, @nocturne pelican.

[nocturne pelican]

Me careful? More like upgrade purchasing system with the auto tick / no double confirm

[polar coyote]

Running button is very small pls fix this

[feral forge]

Could you please provide a screenshot of your control settings, @polar coyote?

[polar coyote]

Sure

[feral forge]

In my case, there is double confirmation button for all the crates. But feel free to share your suggestions in #old.

[nocturne pelican]

uh huh check the supply then and come back 2 me on that

[polar coyote]

Ok

[feral forge]

Have you tried adjusting the button size from here?

[polar coyote]

Sss

But its showing the same size and place

Even i changed the place

[feral forge]

This should appear when you click on the Open once/Open 10 times button.

[nocturne pelican]

on the supply crate, i was opening a set of 10, after it i though i had more and it auto ticked

[feral forge]

Could you please provide a screen recording of the issue when you adjust the button size, @polar coyote?

[simple cairn]

The patch notes states that some devices will be able to use 90 FPS.I want to know if iPhone XR will be getting that feature.

[feral forge]

We do not have a list of devices that are available to run the 90 FPS option.

[thorny dirge]

@simple cairn Xr doesn't have 90hz display

[simple cairn]

Oh well

[alpine prism]

Why Smooth extreme(60hz) is not getting in pubg in my Realme 7 phone

[feral forge]

You will have to press on the Run button in your control settings in order to adjust the size of it, @polar coyote.

[polar coyote]

Sry i cant get it

[feral forge]

In this case, the game needs to be optimized for your device first. Feel free to leave a feedback in #old.

[polar coyote]

Say it clearly bro pls

[nocturne pelican]

isnt that KR?

[alpine prism]

Did you mean I should inform this to Realme too?

[polar coyote]

No bro global

Lol bro im not facing prblm with joystick

[night cloak]

oh...probably that's the maximum size....

[polar coyote]

🙄

[feral forge]

You may try to perform a routine repair from the login menu, and if the issue persist please report the issue with a screen recording in #old , @polar coyote.

[polar coyote]

Ok bro

[feral forge]

Sorry for the delay. If you mean the 10 more button, there does not seem to be a double confirmation button.

[solar torrent]

I want to unlink the email in my account, HOW ? please Can any admins help me ?

[cyan citrus]

Hi , it is not possible to remove the third link at the moment as the third link is still in beta phase . You may need to contact customer service in-game further assistance .

[solar torrent]

I tried many many many times to contact customer service in-game further assistance But it’s doesn’t work

[cyan citrus]

@solar torrent, as you can't remove the third link by yourself at the moment , that is your only option .

[solar torrent]

When do you think it’s will be available?

[cyan citrus]

Please refer to this message by the community team #old message .

[sharp jungle]

Has version 1.5.0 been released?

[cyan citrus]

The update 1.5.0 will be released on 9th of July (UTC +0 ) .

[sharp jungle]

thx 🌹

[cyan citrus]

@sharp jungleYou are most welcome ! Should you have any other questions or concerns , do not hesitate to reach out to us again .

[hexed sequoia]

Hello, my account has been stolen, they have run the hacker and have been banned for 10 years
What do I do to get my account back?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hexed sequoia.

[flint pelican]

Can someone help me get my account back?

I didn’t use cheats or hacks but i got perma-banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @flint pelican.

[rose granite]

Hello, dear developers, I accidentally changed the server from Europe to Asia and I had a very big ping
My nickname : NEKIT2048

[lunar forge]

How many hours left to new update?🥱
2 hours?

[feral forge]

Unfortunately, you will have to wait for the cooldown to end before you can change your server again, please be careful next time.

[feral forge]

The update will be released starting from July 9 (UTC +0), the time now is July 8 20:17 (UTC).

[lunar forge]

Ok,thanks bro❤️

[cyan scroll]

Is there a separate Server for BGMI Or New State?

[feral forge]

Yes, feel free to browse it on the internet, @cyan scroll.

[cyan scroll]

Can I Use The Official PUBG Mobile Logo In My Tournament Banner

[glacial bramble]

https://www.pubgmobile.com/en-US/home.shtml

There's no updated apk, it's still showing v1.4, where to download v1.5?

[celest shadow]

You may keep an eye out for #news when the update is released.

[glacial bramble]

Okay, and is it safe to download from uptodown or apkpure? There's showing v1.5

[celest shadow]

You should never download PUBG MOBILE from those third-party websites.

[cyan scroll]

When Is Vikendi Comming Back

[glacial bramble]

Okay thank you for information

[celest shadow]

No information in this regard.

[cyan scroll]

Can I Just Buy Roles Like Mythic? Or Do I Have To Chat, Level Up & Get it? Just Out Of curiosity

[sick shale]

Please use #discord for such questions, @cyan scroll.

[cyan scroll]

okay, My bad

[tired remnant]

When 1.5 Update is Live?

[simple halo]

how can I dissociate my account which is connected with APPLE, it gives me no proposal or even add a social network

[pallid briar]

The update will be released starting from July 9 (UTC +0).

@simple halo Sorry for the wrong reply.

[tired remnant]

Its ok, i Understand.

😋

[simple halo]

oh ok

[cyan citrus]

@simple halo, can you please share a screenshot of your basic settings ?

[simple halo]

yes wait

[cyan citrus]

Did you remove any social media account recently ?

[simple halo]

no

[viral pulsar]

Your account must be linked to two social medias if you want to un link one if i ain't wrong

[simple halo]

it is linked to no social account except apple, but i want to remove this one to put twitter but i can't

[cyan citrus]

@simple haloThe link option may not be available if you have removed any social media account recently . You may need to wait before the link option is available again . Also , try to do a routine repair , clear game cache and data . If still does not get fixed, then reinstall the game completely . Please contact customer support in-game for further assistance .

[stark trout]

The design of the conqueror frame will remain the same, or? There are rumors that it will look like the bgmi frame…

[pallid briar]

No information regarding this as of now.

[stark trout]

Hmmm… ok then. Thank you anyways

👋

[real idol]

Hello... I want to tell that my account has been accessed by someone else, and used 3rd party apps to ban my account. Now he cannot access my account anymore but unfortunately my pubg account is banned for 10 years!!! So I didn't cheat or use any type of hacking or use 3rd party apps, so please I need help to unban my account and review my account activaties and accessings and confirm that there's nothing to ban my account all information is listed, and I hope you'll check it as soon as possible. Thank you. 5302795592 this is my ID.. I want my account back!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @real idol.

[barren adder]

How to pre register 1.5 update via ios

[celest shadow]

You can pre-register through the in-game event.

[barren adder]

Okay

[night cloak]

@simple halo you need go from android device and try to unlink gmail

[celest shadow]

This one specifically, @barren adder.

[barren adder]

Yeah thanks piston

[simple halo]

commenter ? im not android im ios

[night cloak]

You can't unlink gmail from ios device

[pallid briar]

Since there will be some changes related to the rating system, it is possible that there will be a new frame too. You may read the patch notes which are available at #news.

[simple halo]

I don’t have device Android

[simple cairn]

Is the bigger view gonna be on all phones?

[sick shale]

It won't be available on some devices with a screen that already has a large field of view.

[simple cairn]

By some devices you mean iPads right?

[night cloak]

Why delete messages?

[pallid briar]

The social media link option may not be available if you had recently removed any social media account. In that case you need to wait for the link option to be available again. Also try to do a routine repair or a reinstall and see if that helps. If that still does not help please contact customer support in-game for further assistance, @simple halo.

[celest shadow]

Correct.

[simple cairn]

Great thanks

[celest shadow]

Please refer to the support guidelines sent to you privately.

[night cloak]

I need support in changing country and region

[sick shale]

You can change your region via the basic settings. If there's a cooldown, then you must wait for it to end.

[night cloak]

No bro there is no option available for country change

[sick shale]

Can you take a screenshot?

[night cloak]

Yes

[sick shale]

@night cloak You can't change your region since the account in registered in the EEA, that is because of GDPR policy. That is Irreversible and your only option is to create a new account outside the EEA or continue on this one.

[sick shale]

@lunar forge Is there anything we can help with?

[lunar forge]

Yup
Is it 1.5 V?

[night cloak]

I moved to India now so how can I transfer my account to Battlegrounds mobile india then?

[round spear]

The English version says it will not apply to devices with larg screen and in the Arabic version it says it only applies to devices with larg screen 😂😂

[lunar forge]

Because its not 0:00 UTC now

[night cloak]

Please bro help me

[cyan citrus]

It might be a graphical issue .

[sick shale]

That isn't possible. Should you have any further questions, please contact customer service in-game.

[round spear]

Nah it's not

[night cloak]

in-game support not answering

[sick shale]

Try reaching out the community team or moderators in MENA server. They can assist further with this

[worldly plume]

Is the update coming after 2 hours or what?

[sick shale]

Be patient please, they receive an enormous number of support requests everyday

[lilac pebble]

Hello,I want to tell you that my pubg account has been accessed by someone else,and he is trying to transfer data in other version... please help me to get back my account.I hope you'll help me as soon as possible..I want my account back

[storm flume]

Please contact the customer service for further assistance, @lilac pebble.

[feral forge]

The update will be released starting from July 9 (UTC +0), you may refer to #news.

[pallid briar]

You can check the version info from the playstore too.

[night cloak]

Also there is option in bottom bro Data Transfer Outside EEA

[sick shale]

Your data which is registered in the EEA won't be transferred to other regions due to GDPR policy, therefore that option will delete your PUBG MOBILE account.

[night cloak]

So how can I transfer my pubgm account to bgmi please bro do you know anyone who can help me I invested about 40k-50k usd in this account brother

[sick shale]

There's no way to have this option on a European account. Even developers can't help you, this is a restriction from the European countries.

[scenic lynx]

Is the piggyback feature going to be there in 1.5?@sick shale

[night cloak]

At what time is the update coming?

[scenic lynx]

@night cloak After 2 hours

[pallid briar]

The update will be released starting from July 9 (UTC +0), you may refer to #news.

[cyan citrus]

There is no information regarding that feature as of now . You may read the patch notes for detailed information regarding upcoming features .

[tough stone]

Hey, my game is saying "Account has been logged in with a newer version of the game , and can no longer log in with an older version. Please update to newest version." And my games updated fully, how can I fix this? I tried uninstalling and reinstalling, cleared cache and used the repair feature.

This is through Play Games, btw.

[pallid briar]

You can also try restarting your phone after repairing and using a different internet connection too. If that doesn't help, you might want to contact the customer support for further assistance.

[tough stone]

I guess I'll try that, its saying the same thing for facebook even after a device restart.

[pallid briar]

Hopefully it works out.

[night cloak]

I’d really appreciate if somebody could tell me how long til’ next update drops?

[pallid briar]

The update will be released starting from July 9 (UTC +0), you may refer to #news.

It is currently 10:50 UTC. So it should start dropping in an hour and 10 minutes.

[night cloak]

@pallid briar thank u ☺️

[lean burrow]

Possible solution for this subject

[pallid briar]

You should be able to google and check UTC time.

[pallid briar]

Can you please translate?

[lean burrow]

The version has been raised to issue the latest @pallid briar

The account was stolen and retrieved

[pallid briar]

Try to repair and restart your device. You may also try using a different internet connection. Otherwise you may need to contact the customer support in-game.

[lean burrow]

No after the stole the account thief raise the issuance @pallid briar

[pallid briar]

You may need to wait for the latest update which will be released after 9 July 00:00 UTC or contact the customer support.

[round spear]

Finally!

[cyan citrus]

You may use #pubg-mobile for game related discussion if you do not need any assistance .

[round spear]

YoU mAy UsE pUbG cHaT

[mortal ember]

can i update pubg from a store tap tap will this give me pan

[covert mason]

when is update coming in cest time?

[mortal apex]

We always recommend to install it from official resources.

[mortal apex]

The update will roll out soon, please wait patiently for it.

[nocturne pelican]

uhm game update time?

[covert mason]

yeah i know im just asking when is it supposed to come out in cest time

[nocturne pelican]

1am and been waiting muhahha

oh shesh its for only utc and others come later dam

[covert mason]

2am here

[wild roost]

ok I'm top 300in solo rank, and the server just had a daily reset, does anyone know why I haven't gotten conqueror yet?

[tired fractal]

you will get it in ~10 minutes, conqueror list updates 10 minutes after server daily refresh

[wild roost]

bettt thanks

[ancient ledge]

When does est get the update?

[mortal apex]

Should be from now.

As mention already, it will be available for everyone by tomorrow.

[lyric fossil]

Where is update?

[covert mason]

thanks, i know it comes out in some time it doesnt come out instantly

[mortal apex]

You may refer to the patch notes.

[long kettle]

Nah too much work to read all that you may as well not answer

[mortal apex]

You will have to check the option in your Play Store/App Store.

[mortal apex]

You may refer to this.

[livid vortex]

how to update to 1.5?

[long kettle]

Thank you

[bleak herald]

When the update will come
@maiden spokee
I have Android for your information

[night cloak]

pubg some of my friends are getting banned after the update for no reason

[cyan citrus]

The update has started rolling out slowly for different regions , @bleak herald and @livid vortex. It will be available soon for all the devices .

[shadow loom]

when will the update 1.5.0 apk be available for download?

[spiral ginkgo]

When 1.5 update available?

[round spear]

Nope im always updating it from there

[cyan citrus]

There is no exact time as when it will be available , please keep an eye on https://www.pubgmobile.com/ for further information .

[cyan citrus]

The update has started rolling out slowly for different regions. It will be available soon for all the devices .

[clear citrus]

Guys i wanna know how i change my region italy to Pakistan i am living in Europe Italy .. they show to me i cant change my region

[cyan citrus]

if you have changed your region recently , it may not be possible to change the region again and wait for the cool down to reset .

[clear citrus]

No i didnt change but now i want to change because i want event from Pakistan btw i am pakistani but living in italy

[cyan citrus]

Can you share a screenshot of your basic settings , please ?

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[clear citrus]

But i want to change

I want voice pack i want my own country even

[cyan citrus]

You can't change the region and there is nothing else that can be done in this regard .

[primal tulip]

@clear citrus bro woh nahe hoga GDPR Law ke wajah se

@clear citrus mera Khud ka Europe hain

[cyan citrus]

Do not use any other language than English please .

[clear citrus]

Kuch tareqa nikal

[clear citrus]

Come to private

[clear citrus]

Then how i take urdu voice pack ??

[rain elbow]

@cyan citrus kaha pe update ay hua ha ?

[cyan citrus]

Unfortunately , there is no solution at the moment because there are legislation issues involved . Please refrain from repeating the same question .

[noble prawn]

@cyan citrus is there a reason its taking so long to get into a match.

[round spear]

The update came out today why it says July 6?

[cyan citrus]

As most of the players have not updated the game yet , it may take longer than usual for matchmaking .

[noble prawn]

@cyan citrus thanks. I didnt think of that. It never takes 2+ min. So I wasn't sure if I was doing something wrong

[cyan citrus]

Might be minor graphical issue , feel free to add your suggestions to #old .

[cyan citrus]

Thanks for your understanding .

[ancient ledge]

Whens on iphone update est

[cyan citrus]

The update has started rolling out slowly for different regions. It will be available soon for all the devices . Your patience is highly appreciated .

[little galleon]

Update in australia, when?

[crystal gorge]

When in iOS pubg 1.5 update will come

[cyan citrus]

The update has started rolling out slowly for different regions. It will be available soon for all the devices . Your patience is highly appreciated , @little galleon and @crystal gorge.

[little galleon]

Hahaha ok thx

[sturdy yacht]

@round spear which country you

[oblique bronze]

Update is not out yet

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[sturdy yacht]

@cyan citrus which country rolling out now

[cyan citrus]

We do not have any information regarding that .

[round spear]

Singapore

[oblique bronze]

Like when the last update is out I updated my game and I got ban but one and two hours later I got unban

[wooden bramble]

Hey i need help

Can you pls help me woth this

[crude ferry]

Hi all

[wooden bramble]

So here is the problem this is my account idk my passwors so i use verifaction to enter but yesterday i was helping my friend to make anwccount

[crude ferry]

At what time 1.5 update wil come

[wooden bramble]

He dont know so i log out of this accpunt for 10 to 11 time i think

So i try logging back in it wont let me

Pls help

[cyan citrus]

If you have tried entering the verification code multiple times, it may put a restriction on your account . Please wait for cool down to reset and then try again .

[wooden bramble]

No no

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[wooden bramble]

I cannot reset anything

B3dause it wont send the the verifrication code in my email

That is what i need to fic

Fix*

Is there anyway you can help

[cyan citrus]

Please keep in mind that the third link is still in beta phase and have exceptions . Try to do a routine repair , clear game cache and game data . If still does not work , then reinstall the game . Reach out to customer support in-game for further assistance .

[prime void]

The pubgm app keeps on crashing and I don’t know why I’ve tried to redownload it but it hasnt worked how can i stop this from happening?

[wooden bramble]

This account is a ipad account my ipad broke so i switch to samsung tablet in the apple ipad i use game center the app that is buildnin to ipad but idk the password for the account to login in back in but yesterday i played pubg using this account i login using the verify code i always do the verify code because idk the password

But went i try today it wont send the code

[cyan citrus]

Please wait for the cool down to reset and try again . If you need any further assistance , then reach out to in-game customer service . Also , make sure your are entering the correct email address .

[covert mason]

how do i transfer my account to vietnam version?

[distant jackal]

Try after 24hours

[cyan citrus]

Try to do a routine repair of the game , clear game cache and data . If still does not get fixed , then reinstall the game .

[cyan citrus]

Please do not share images that contains your personal information .

[wooden bramble]

Is the correct email i wait for it to resetfor 1 dayalreadyi did not even sleep

[cyan citrus]

You can't transfer your global account to VN version .

[cerulean token]

5330416013

[wooden bramble]

I so stress and angrh whyi wont send the code to me in my email

[cyan citrus]

As already mentioned, third link is still in beta phase and have exceptions . Please reach out to customer support for any further assistance .

[wooden bramble]

😫

[river fox]

What time is the update for global? Cuz we have pmco scrims at 2pm and I'm from SEA region btw.

[cyan citrus]

Hi , how may I help you ?

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[wooden bramble]

I reach out already brooooooo no reply understand im very stresss

Im bored

always use the verify code it always works but now it does not i try to delete the game then instal it again jt still stuck

[cyan citrus]

@wooden bramble, I can understand your frustration . Unfortunately , there is nothing much that can be done regarding most of the account issues here on discord including yours . Please wait patiently until the customer support gets back to your query , it may take some time because of large number of reports .

[wooden bramble]

Is there anyway you can help me to login or change the password

[noble prawn]

@cyan citrus when is is for Canada and US coming

[ancient ledge]

Still no ios update

[cyan citrus]

As I already mentioned , the update will be rolling out slowly for different regions . We currently do not have any information regarding specific regions .

[wooden bramble]

Im also very worried that my account get hack like my friend i dont want to lose my hard work please understand

[cyan citrus]

IOS update may take longer than an android update . Your patience is appreciated .

[distant jackal]

Log in with social media account

[cyan citrus]

Please keep in mind , your account safety is your own responsibility . Do not share your credentials with anyone and use a two step authentication .

[wooden bramble]

Ok bht is there anyway you can help me to log in back

[cyan citrus]

@wooden brambleYou have already been answered multiple times , so I would ask you not to repeat the same question again please .

[cyan citrus]

Unfortunately , I already mentioned all the solutions I have for your problem .

[wooden bramble]

Bro youguys are not even useful pubg have a bad customer service

[shadow loom]

well to be fair, these guys helping you are volunteers and are not Tencent staff.

[wooden bramble]

I know but im just asking can you try inside your phonee help me to login then tell me does it work for you guys so i can get my accou t back

[cyan citrus]

Sad to hear that . Thanks for your suggestion though , please move to a discussion channel for any further discussion .

[wooden bramble]

I wasted my time playing this game for 3 year now wasting 10000 ringgit in my country

[shadow loom]

We would not recommend providing login credentials to other people as it poses greater risk to your account.

[lusty sail]

One message removed from a suspended account.

[lusty sail]

One message removed from a suspended account.

[cyan citrus]

@wooden brambleYou have already been answered multiple times , so refrain from arguing and move to a discussion channel instead . Also , you can leave your suggestions in #old .

[wooden bramble]

Working my butt of to buy skins everything then you all just saying i cannot help

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[fossil bridge]

Hii when you buy the rp 1 month will you get back your uc

[lusty sail]

One message removed from a suspended account.

[fossil bridge]

In the new update

[cyan citrus]

You can find all the information regarding new RP in the patch notes . Please refer to this message for further information #news message .

[lusty sail]

One message removed from a suspended account.

[cyan citrus]

We currently do not have any information regarding specific regions .

[lusty sail]

One message removed from a suspended account.

[covert mason]

it was possible before?

[cyan citrus]

Yes , and it has been fixed with earlier updates . You can't transfer your global account to VN for now .

[covert mason]

so rip my account🥲

[barren belfry]

When is update rolling

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[barren belfry]

ok

[wooden bramble]

https://youtu.be/VinGxJK3p1o

watch this this is what im dailing with

but idk hindi pls translate

[odd cave]

Has The Updated fully Rolled Out? Today

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[wooden bramble]

Pls reply anyone

Bunk here is the problem

[night cloak]

@wooden bramble Aloha! How can I help you?

[wooden bramble]

Here is my problem

[round spear]

If I purchase that I'll get the rp as well?

[late herald]

hello i want to now why my account take baneed

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late herald.

[night cloak]

@wooden bramble The daily limit exceeded, unfortunately. Try again tomorrow. And, sometimes due to server issue, the verification code may not arrive at all. You will need to try again at a later time, instead of spamming it.

[wooden bramble]

Bro yesterday it was the same today is still saying thisss

[night cloak]

@wooden bramble The server is busy, unfortunately. You will need to try again tomorrow.

[true ember]

why my pubgm didn't have update button

[wooden bramble]

I will die tommorwo withoutplaying this game

[night cloak]

@true ember Update is slowly rolling out for everyone.

[true ember]

i using android

[night cloak]

@wooden bramble I recommend playing on a guest profile, meanwhile—if you don’t like waiting.

[wooden bramble]

Hell no

[night cloak]

@true ember It should be out for you within a few hours. Do not worry.

[visual skiff]

I lost my account after doing account transfer from pubg glo to bgmi please help pubg mods

[true ember]

i wait for 2 hour dy

[night cloak]

@wooden bramble That is an option, if you need to play the game. It is your choice.

[cyan citrus]

it will give you Prime which will give you 150 UC along with voucher cards . Also , you will get RP Prime that will give you RP supply voucher that is worth 300 UC and that will give you a discount upon purchasing RP along with 10% discount when purchasing items with RP points .

[night cloak]

@true ember It can take longer for some regions, unfortunately.

[wooden bramble]

Ok i will wait until tommorow if it wont work idk what tk do

[true ember]

but my friends got i dun have

my friends live with me

[night cloak]

@true ember The Google play server is randomly sending the update to people in batches. So, it is possible only one person in a single room getting the update out of 5.

[true ember]

ok....

[night cloak]

Don’t worry, it will be out soon. I know you are excited and cannot wait!

[golden coyote]

Where to get this tesla Cybertruck? @night cloak

[night cloak]

@golden coyote It is coming soon.

Can we download pubg 1.5 update externally? Without play store

[covert mason]

i think no

[long mortar]

Hello tencent will we get the update Or not

[fossil bridge]

Hey I'm sorry i didn't get the patch notes exactly. Will you get back your uc in the rp rank when upgrading rp

Like in s19 you get back 600uc reaching from rp1 to 100

[long mortar]

Hello mod? Will we get the 1.5 update Or not

Cause krafton didn't push the update yet in PlayStore for us

[night cloak]

@fossil bridge Do you need pubg patch notice check pubg official yt channel

[wicked breach]

Why 1 .5 update delayed today also

[night cloak]

@wicked breach PUBG always slow

[wicked breach]

We are waiting for update

[long mortar]

No update for us bruh

[wicked breach]

@celest shadow why 1.5 update delayed today also

[long mortar]

Tencent not replying

@wicked breach ask krafton

[wicked breach]

Where is krafton

[night cloak]

They are giving updates for expensive mobile phones

[long mortar]

@wicked breach are u from Japan/korea/india?

[wicked breach]

Didn't get replay from mods also

Am from India

[gentle minnow]

V 1.5 UPDATE release??

[long mortar]

And go to bgmi discord server bro

[wicked breach]

@long mortar am playing both version no update global and bgmi tooo..

[long mortar]

I am also from india no update for bgmi

[night cloak]

The update is slowly rolling out for everyone. Have patience!

[lapis tiger]

I need Robert hacker

I have video

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lapis tiger. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[lapis tiger]

I need any one contact me

[night cloak]

Please read the message above.

[weak pike]

When will be the update link given on instagram ?

[shy prawn]

Dear PUBGM please change my PUBGM account regein to india. Account transfer problem MY PUBGM Player ID 5351369114 . (ASADKHAN) Thank you

[royal shell]

1.5 update is releasing today?

[true ember]

i wait for like many hour the update still not here cannot play with my friends 😦

[mossy pollen]

So the 1.5 update is getting released to each device one by one?

[weak pike]

@royal shell according TO eror 403 it was going to be released today

[true ember]

why the update cannot release at the same time

[night cloak]

@shy prawn You can do it yourself by downloading the Indian version.

@true ember Google Play/ Apple Store server is not powerful enough to send a huge update to 1 billion people at the same time. Hence it takes time and rolls out to people in batches.

[crude pelican]

Is the new update is out?

[night cloak]

@crude pelican The update is slowly rolling out for everyone. Have patience!

[true ember]

sigh

[crude pelican]

Ok then thanks for information

[true ember]

got a way that can update?

so i can play with my friends

[winged umbra]

Everytime an update comes out, the game gets so buggy.. I've been kicked out of a match 2 seconds after I entered a house and looted - got killed afk, and now I can't enter the next match I joined (but can hear teammates), get stuck on loading screen.

[night cloak]

@true ember It is very random and nobody knows how the servers decide to pick people and send the updates.

[true ember]

ok...

[night cloak]

@winged umbra That is very unfortunate. Make sure to share it with the developers in the #old for it to get fixed quickly.

[fringe hound]

where is the update

[night cloak]

@fringe hound The update is slowly rolling out for everyone. Have patience!

[fringe hound]

i want to sleep its 6 am

[night cloak]

@fringe hound Turn on auto update and go to sleep. You can wake up and enjoy the update with a nice cup of coffee.

[honest sedge]

When will update 1.5 come ? For ios devices ?

[night cloak]

@honest sedge The update is slowly rolling out for everyone. Have patience!

[honest sedge]

Rolling today ?

[fringe hound]

i wish its auto updating

[shy prawn]

Why is not account transfer

[night cloak]

@shy prawn Oh, you need to wait 44 days because you switched to Israel.

@honest sedge Today, yes.

@shy prawn Could you share a screenshot of your basic settings?

[viscid nimbus]

Are metro royal in 1.5 ?

[fringe hound]

@night cloak what is the first country the update comes to?

[iron basin]

@🅱🅸🅲🅰🆃🅲🅷🅾非#0001 are you playing on emulator?

[night cloak]

@viscid nimbus Metro was a collab between PUBG MOBILE and the game Metro. It was a limited time event.

[viscid nimbus]

He not come pubg?

[viscid nimbus]

@night cloak are metro royal game come back or no

[night cloak]

@shy prawn Oh, you need to wait 44 days because you switched to Israel.

[royal shell]

Bro from today data transfer is temporarily shut down

[night cloak]

@viscid nimbus Not until a new Metro game comes.

[fossil bridge]

Hey I'm sorry i didn't get the patch notes exactly. Will you get back your uc in the rp rank when upgrading rp Like in s19 you get back 600uc reaching from rp1 to 100

[royal shell]

When bonus challange will activate

[night cloak]

@royal shell It is active for certain regions.

[royal shell]

My region is in Israel

[shy prawn]

Data tranfer problem

[viscid nimbus]

Are vikinde vome back?

[night cloak]

@fossil bridge Wait and find out. The patch note is not available yet, unfortunately.

[night cloak]

@shy prawn This might be the case.

[shy prawn]

Your data tranfer yes. or not

[royal shell]

My region is in Israel but bonus challange is not active

[night cloak]

@viscid nimbus It will come back in the future updates.

[viscid nimbus]

Oh thanks

[royal shell]

I am not transferring my data because i deposited my uc in bonus challange and when i withdraw that uc then i will transfer

[night cloak]

@royal shell Maybe the game detected you are in a different region at the moment. You can enjoy it again when you go back to Israel.

[covert mason]

there is only indian server on bgmi?

[night cloak]

Yes.

[royal shell]

See bro

[fringe hound]

why u guys changing to isreal?

[royal shell]

@night cloak see this

[vast goblet]

is 1.5 update is rolling out?

[night cloak]

@royal shell The in-game region doesn't matter. It is based on your IP address.

@vast goblet The update is slowly rolling out for everyone. Have patience!

[royal shell]

Ok bro

[covert mason]

bonus challenge

[shy prawn]

My friend's country regein was Israel, he got transferred@night cloak

[night cloak]

@shy prawn I am not sure what the reason is as that is a different game. Please contact BGMI customer service.

[tired remnant]

When the Update is Live?

[night cloak]

@tired remnant The update is slowly rolling out for everyone. Have patience!

[tired remnant]

I am very Exited. But did not get it still now

[covert mason]

you arent the only one🥲

[tired remnant]

[night cloak]

Don't worry, you will get it soon. We are all excited!

Play store is not working

[royal shell]

I need update link

[night cloak]

@night cloak Try restarting your phone, or wait a few more minutes.

[round spear]

After updating the game all my screenshots r gone 🙂💔

[night cloak]

The update will be available on this link later today: https://f.gbcass.com/PUBGMOBILE_Global_1.5.0_uawebsite.apk.

@round spear Please report it to #old.

[vast goblet]

[harsh quest]

What time this game get update?

[harsh quest]

I want see my ultra hd grapichh

[night cloak]

@night cloak sir how can i get tournament room card in pubg mobile

[harsh quest]

😍

[night cloak]

later today

[harsh quest]

Because my ultra hd grapich in current version is buged

[night cloak]

@night cloak It is only for people hosting large tournaments with good audience.

[harsh quest]

[night cloak]

@night cloak yes i have my discord server and i going to conduct a tournament and all tier scrim and i have 8k + active member. How i can get tournament room?

@night cloak Do you have content creators? And, are new players allowed?

@night cloak we do not have content creator but we allow every single player who are level 30 or above soon content creator will come to our server

@night cloak Please fill this form: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml. You will only be contacted once your tournament is selected.

[night cloak]

Ok sir

[harsh quest]

Did someone tag me?

[warped parcel]

@night cloak is 1.5 apk download link available? Because i got the apk download link

[night cloak]

@warped parcel The official APK link is not available yet.

@night cloak one more thing sir. Is 1.5 update is out??

[warped parcel]

Can i send a link, can you check if it's real?

[night cloak]

@night cloak The update is slowly rolling out for everyone.

@night cloak ok sir but in your official site when it comes?

@warped parcel The update will be available on this link** later today**: https://f.gbcass.com/PUBGMOBILE_Global_1.5.0_uawebsite.apk.

[harsh quest]

What time the update is starting?

Utc?

[night cloak]

@night cloak Later today.

@harsh quest It is already started.

[harsh quest]

Ohhh

[warped parcel]

@night cloak not that link, can i post it? Will you check if it's real?

[night cloak]

@night cloak ok sir

[harsh quest]

Okay thanks

[night cloak]

@night cloak thank you ❤️ sir

@warped parcel I cannot check if there are virus injected, sorry, no.

[warped parcel]

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_1.5.0_uawebsite.apk

[night cloak]

gpubgm.com is official, yes.

[warped parcel]

Thank you

[night cloak]

Thank you i will also update from here

@night cloak is that official ?

[warped parcel]

@night cloak

[night cloak]

Please conform

@warped parcel ok

[dapper nest]

When will the 1.5 update come to android?

[night cloak]

It came already

[dapper nest]

No it didn't come to me

[night cloak]

@dapper nest The update is slowly rolling out for everyone. Have patience!

[dapper nest]

Ok

[signal sundial]

Hello , i have a proplem in my account who can help me ?

[pallid briar]

@signal sundial Could you please explain what exactly your problem is?

[signal sundial]

My account was stolen in season 15 and i try hard to contact with you. There is someone he change my facebook account

[frank adder]

Has anyone gotten the update

[lusty sail]

One message removed from a suspended account.

[night cloak]

@frank adder Update is slowly rolling out for everyone.

[frank adder]

Kk

Ty for letting me know

[night cloak]

@signal sundial Please contact the customer service.

[cyan citrus]

Hi , do you still have access to your account ?

[signal sundial]

@night cloak No one respond

[night cloak]

@signal sundial Did you give all the requested information?

[signal sundial]

@cyan citrus unfortunately no

[flint mountain]

Pre Registration Link

[night cloak]

@flint mountain It is available in-game.

[modest folio]

Thx for screwing up my controls again! Very cool!

[signal sundial]

@night cloak yes. I have sent to customer service all the information in the game and no one respond

[night cloak]

@modest folio Feel free to report it in the #old channel. Let the developers look into the issue.

[flint mountain]

I dont have phone Now can you please Give me right now?

[night cloak]

@signal sundial They should reply soon. Please have patience.

[cyan citrus]

If you do not have access to your account , then unfortunately there is not much customer service can do about it . You may need to contact customer service of the social media account first to retrieve your account. Also , keep in mind your account safety is your own responsibility . Do not share your credentials with anyone and use two step authentication .

[modest folio]

Nah I’m not gonna bother reporting it. Thx for everything uv done. You guys have a difficult job and def deserve a raise

[signal sundial]

@night cloak I am wating from season 15

[night cloak]

@flint mountain You cannot pre-register from outside the game.

[flint mountain]

thats why i need the Link

[night cloak]

@signal sundial They should not take that long. Could you share screenshots of your conversation? Please make sure to censor private information.

[odd cave]

@night cloak Has Update fully Rolled Out?

[night cloak]

@flint mountain https://www.pubgmobile.com/cp/a20210608ignition/index.html?. You need to open the game to register.

@odd cave Not yet.

@frank adder Please use #chat.

[odd cave]

Okay

[clear berry]

Is 1.5 update this 399 GB one from play store?

[frank adder]

@night cloak Yes sir

[night cloak]

@clear berry MB, yes.

[clear berry]

Mb* yes

Thnx

[flint mountain]

Thanks

[signal sundial]

@night cloak i sent to you in private chat

[night cloak]

My private message is off. You can censor the private information and then share here.

[devout granite]

When can I play 1.5 version on gameloop emulator

[signal sundial]

@night cloak this is the last conversation

[nocturne portal]

Update is ingame or in the store?

[devout granite]

When can I play 1.5 version on gameloop emulator

[night cloak]

@signal sundial I unfortunately do not understand Arabic. Could you ask this in the Middle East and North Africa (MENA) server? The link is in the #735483472432594994 subpoint 3.1.

[warped parcel]

Appstore or Playstore

[night cloak]

@devout granite Later today.

[peak imp]

Which devices had the 90fps option now?

[devout granite]

Thanks

[night cloak]

@peak imp Many device have it. Except for the newly released devices.

[warped parcel]

Are there official list of devices?

[night cloak]

There are no list.

[midnight wasp]

What should I do next ID has been hacked but still no progress now I can't login to my ID my support contact inbox is missing But support has taken my case.

[night cloak]

@midnight wasp You will need to contact the customer service.

[peak imp]

Does IPhone XR have the option now

[night cloak]

None of the iPhone support 90fps due to device limitations.

[signal sundial]

@night cloak the translate is the same what i am writing in email. He removed my Facebook account from the game and created another account. Do you think my account will come back?

I swear I try hard

[midnight wasp]

Yesterday

[night cloak]

@signal sundial I need to see what the customer service replied.

[midnight wasp]

Today

[signal sundial]

@night cloak No one has responded. only auto reply

[night cloak]

@midnight wasp You will need to wait for the customer service to reply you. It can take some time, unfortunately.

@signal sundial Could you translate the auto reply?

[midnight wasp]

But I can't log in to my account, is it forbidden to create a new character?

[torpid cairn]

1.5 is out?

[night cloak]

@midnight wasp You can create new account, no problem.

@torpid cairn Update is slowly rolling out for everyone.

[signal sundial]

@night cloak this the translate. To help you resolve this issue, we recommend that you access your social media account that you used to log in, as we do not have permission to obtain relevant data from your social account. So we suggest that you contact the respective customer support team for further assistance to access the hacked social media accounts, such as Facebook, Twitter, Google Play, etc. Once you are able to access your social account and you are still having trouble logging into the game, please contact us.

[midnight wasp]

Can I switch IDs?

[night cloak]

@signal sundial It looks like the game is unable to help you and want you to contact the social media customer service instead.

@midnight wasp The customer service section is not relevant to your account, or any specific account. So, there won’t be any problems.

[signal sundial]

@night cloak There is no point in contacting tech support for social networking. Because I have my Facebook account, but there is no use, he removed my account and set another account

[night cloak]

@signal sundial Unfortunately, the game support cannot help you.

Can someone introduce me a good phone for competitive

[midnight wasp]

But today I logged in social media but the game let me create a new character Will my id come back?

[night cloak]

@night cloak Please ask in #chat.

[signal sundial]

@night cloak if the game support cannot help me. Who can ?

[lusty sail]

One message removed from a suspended account.

[night cloak]

@signal sundial Unfortunately, nobody. As you no longer have access to the game.

[lusty sail]

One message removed from a suspended account.

One message removed from a suspended account.

[night cloak]

@lusty sail Update is slowly rolling out for everyone.

[lusty sail]

One message removed from a suspended account.

[golden siren]

Can I promote my channel here?

[night cloak]

@golden siren Unfortunately, no.

[signal sundial]

@night cloak I have paid a lot of money on my account and no one is trying to help me. this is shame

[night cloak]

@lusty sail Yes. The rolling out started 4 hours ago. Should be out by 10 AM UTC.

@signal sundial Sadly, that is unfortunate.

[midnight wasp]

@night cloak But today I logged in social media but game let me create a new character Will my id come back?

[lusty sail]

One message removed from a suspended account.

[night cloak]

@midnight wasp I, unfortunately, cannot guarantee. The customer service will let you know.

[lusty sail]

One message removed from a suspended account.

[night cloak]

@lusty sail Then it should be out by 2 PM, your time.

[lusty sail]

One message removed from a suspended account.

[signal sundial]

@night cloak how can i contact the social media customer service

[night cloak]

@signal sundial You can open the respective social media site and find contact somewhere at the settings/bottom of the page.

[vagrant lagoon]

I can't login with Google play for 2 days now @night cloak

[cloud rampart]

Why the game always kick me out when in -game match loading screen

[night cloak]

@signal sundial But social media support can no longer help you as you are logged out. I don’t know why you did not login for 7 days.

@vagrant lagoon Could you update the game and try again?

[cloud rampart]

also thesame thing happen when relog-in after loading screen

[vagrant lagoon]

I don't have an update.

[night cloak]

@cloud rampart It sounds like a RAM issue. If you think it is not, it could be a bug.

@vagrant lagoon Update is slowly rolling out for everyone. Try to update later today.

[cloud rampart]

dang it bug

[shadow venture]

when roll out update

[unborn mountain]

Right now.

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[night cloak]

Update finish

[cyan citrus]

Do you require any assistance ?

[tepid scroll]

1.5?

[night cloak]

Yeah

[uneven nimbus]

Hello, how can I contact supporters please?

[cyan citrus]

@tepid scrolland @tepid scroll, please move to a discussion channel if you do not require any assistance .

[tepid scroll]

ThankQ

[cyan citrus]

Hi , please state your issue .

[quasi heath]

@night cloak which time after update is released I can log in game through previous version?

[lusty sail]

One message removed from a suspended account.

[uneven nimbus]

My account has been banned for 10 years due to unknown reasons and I hope to review the band because I have not violated the rules of the game
And I have spent a lot of money on this account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uneven nimbus.

[robust siren]

@cyan citrus Can I get the recent update link of pubgm?

[cyan citrus]

Once you have logged in with the new version , you can't login with an older version .

[robust siren]

@cyan citrus sir I need the recent update link

[pallid briar]

@robust siren You may download the APK from here.

[robust siren]

Thanks a lot

[cyan citrus]

The update will be published on this link later today . https://f.gbcass.com/PUBGMOBILE_Global_1.5.0_uawebsite.apk

[quasi heath]

My account has been hacked and transfered to another version. My friend told me that after update is out, account get back to current version. This morning I updated the game but account still on another version

[pallid briar]

Could you provide a screenshot?

[cyan citrus]

Once you have transferred your account to another version , you can not reverse the process .

[quasi heath]

@cyan citrus a few guys told me that

@pallid briar

[cyan citrus]

There is no information like wise , please do not believe any rumors that are not confirmed by official sources .

[quasi heath]

@cyan citrus they know all about acc scaming so ofc I gotta believe them

[cyan citrus]

As you have already been answered , move to a discussion channel for any further discussion .

[quasi heath]

I just need moderators answer 🤦

[cyan citrus]

The answer will not change .

[warped parcel]

No need to ping me for this 😅

[sharp jungle]

Can I get a ban because of 32 bits؟؟
🥲

[pallid briar]

Forgot to turn it off by accident but thank you for the link!

[primal tulip]

Why poco F3 Not Supporting 90 FPS Its have 120hz Display

[pallid briar]

Maybe it's the game is not optimized yet to fun on 90 fps on that device.You can leave your concerns in #old.

[primal tulip]

Cmon i mean this game Sucks

[cyan citrus]

Even though some devices may have required specifications to support 90 FPS , it does not necessarily mean PUBG MOBILE will support all the devices with 90 FPS . Feel free to add your suggestions in #old along with your device information .

[primal tulip]

Superb 6.67" AMOLED with 120Hz

[livid plover]

Pubgm 1.5 update wen

[cyan citrus]

The update is slowly rolling out for different regions and will be available for all the devices soon . Your patience is highly appreciated .

[livid plover]

is it avalable on the official website ?

[crude phoenix]

@hallow gulch @night cloak @bold siren could you guys plz provide the 1.5 update apk download link?

[crude phoenix]

No

[livid plover]

ohk

[night cloak]

@crude phoenix Should be available here: https://www.pubgmobile.com/ soon.

[primal tulip]

@cyan citrus i mean With Sd870 and AMOLED with 120Hz not Support for 90 FPS ???

[idle crescent]

Still isn't available on your official website!!!

[mossy pollen]

It's 7 am and the update is still not released

[radiant dirge]

even sd888 lmao

[idle crescent]

And you are talking about the devices. Kindly check it out on your website first @cyan citrus

[cyan citrus]

@primal tulipYou have already been answered , please refrain from repeating the same question .

[crude phoenix]

Will I face any issue if I update the game using the link that is being circulated from yesterday?

[primal tulip]

Its Frustrating bro they just want to make money

[cyan citrus]

The update will be available on the website later today .

[cyan citrus]

You can leave your concerns in #old .

[cyan citrus]

It is recommended to only download from https://www.pubgmobile.com/.

[crude phoenix]

Ok

[quasi heath]

@feral forge you here?

[feral forge]

Yes?

[sturdy moat]

why no update yet 🥲

[quasi heath]

@feral forge which time after update is released I can log in game through previous version?

If I don t update the game in appstore

[feral forge]

Season 19 will end on July 17.

[quasi heath]

@feral forge I mean update, which is out this morning

Not season

[feral forge]

You mean if you don't update the game, you can play the current version till which date, @quasi heath?

[quasi heath]

@feral forge yes, right

[barren ocean]

hye i’m using 12 pro , why my layout change after update

[feral forge]

July 17, after that day the new season will start and you must download the new version in order to play the game.

[quasi heath]

@feral forge omg another week...ok another question

[celest shadow]

Feel free to report the issue to #old. Please make sure that you include the following details as well:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[celest shadow]

Can you please elaborate?

[quasi heath]

@feral forge look, I was talking to numerous guys who are scaming accounts, they told me that if my acc was transferred to 1.4.99999 version, it ll automatically be transferred to current version after update, is that true?

[celest shadow]

Yes, that is correct.

[broken coral]

@feral forge season is not going to end july 17
Royale Pass Month 1: Tek Era (7/14–8/12)
Royale Pass Month 2: Project T (8/13–9/13)

this one is the corect date of end season is 12 july

[quartz yacht]

How do you get the new update? Cause I don’t see it

[quasi heath]

@celest shadow so this will happen only 17 july? This morning I updated the game, but account is still on another version

[broken coral]

next season season will start on 14 July @feral forge

[river dagger]

I updated the 1.5 ignition mode but game is still running the old version wtf

[broken coral]

@quasi heath once you updated the game you are no longer to login into previous version

[quartz yacht]

How do you even update it

[celest shadow]

The Royale Pass should end on July 12.

[quartz yacht]

How do get the new update💀

[river dagger]

From taptap. Isn't it even out yet?

[celest shadow]

You will be able to update it on your app market, either the Google Play Store or AppStore. Please be patient.

[quartz yacht]

Okay but like all my friends already updated it except for me sooo

Is it a time zone thing?

[broken coral]

@celest shadow yes its correct @feral forge mentioned 17 july i just correct the date next season and current season end date

[celest shadow]

You may refer to #news for further information.

[celest shadow]

Please be patient and keep an eye out for #news for further information.

[celest shadow]

You should not download the game from third-party websites. Please only update it through the official app markets: Google Play Store or AppStore.

[celest shadow]

It should be rolled out slowly, so you will need to wait a little.

[cyan citrus]

I just would like to ask , did you mean the account has been transferred to another major version of the game other than global like BGMI or your game patch version has been changed (I.e 1.5.0 ) ?

[feral forge]

The update is slowly rolling out for each region, please be patient, @sturdy moat.

[cyan citrus]

Also , please provide the screenshot in English .

[quasi heath]

@cyan citrus you are not good in moderator role, don t tag me please

[cyan citrus]

Ok , I apologize .

[hearty dawn]

Is there set date for metro royals?

Royale

[knotty iron]

i live in central standard time and I havent received the update yet

[celest shadow]

No information yet. The Metro Royale game mode has been taken offline for refinements and will return at a later date.

[celest shadow]

Please be patient, thank you.

[knotty iron]

Can I get a time or a date? or just a be patient? Tecent bruh 🤡

[broken coral]

@knotty ironwait 24 hours within 24 hours update will roll out

[celest shadow]

It is slowly rolling out for each region, there is no exact or estimated time. So, please be patient.

[knotty iron]

Sigh

[tribal wind]

When 1.5 update is releasing?

[celest shadow]

Please refer to #news for further information.

[sharp swallow]

Please When I will get the update

[feral forge]

It is slowly rolling out for each regions, so please be patient.

[limber olive]

Bro i by mistake changed my country/region from india to israel and i can’t change it until 180 days in pubg global due to which i am not able to transfer my account to bgmi please help #questions <@&481161015728406538>

[glass pewter]

Just for the people that ask why's update so delayed, is it just because of regions or there's something more to it? :)

[warped parcel]

I have posted official apk download link @feral forge @celest shadow. You can provide them that.

[feral forge]

No information in this regard.

[limber olive]

Please help!

@feral forge

[celest shadow]

You will have to wait for the cooldown before you can switch to another country or region.

Please be advised that the moderator role mention is reserved for server-related emergencies, and should not be used for such inquiries.

[celest shadow]

It is not delayed, it is being released for every region, hence some players may get it earlier than the others, and vice versa. There is nothing more to it.

[celest shadow]

All official information can be acquired in #news, we will not redirect members to download the game from an unofficial website or source until further notice.

[glass pewter]

Appreciate it.

[warped parcel]

Data transfer to BGMI is possible if the country is Israel (i have done it) . The issue is they have temporarily stopped data transfer process starting today.

PS: Better to enquire about BGMI in the respected server.

[warped parcel]

Hope has confirmed the link i posted is official link.

[mighty oxide]

Hey Krafton , i am from nepal and most of my friends live in india and started playing bgmi so please launch bgmi in another countries too if possible

[celest shadow]

We will only be able to provide them with the official link to download the Android APK when it is announced in #news. We hope you understand.

[warped parcel]

That's understandable. Thank you.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @mighty oxide.

[river fox]

Your update is really annoying. Some orgs need to postpone some events due to this DELAYED update smh

[lapis swan]

When will the upadate come in Bangladesh?

[cloud rampart]

My game is always kick me out when in-game match loading screen. Also it happened too when at loading screen login. I tried reinstall the game but it not working

For real, no cap.

[willow dew]

How to unlink 3rd Gmail my account is hackand hacked linked his 3rd Gmail?

[cloud rampart]

[celest shadow]

No exact time, you may keep an eye out for your app market for the update. In the mean time, please be patient.

[celest shadow]

Can you please try performing a routine repair for this issue?

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[quasi lily]

My personal fb was permanently disabled and i cnt access my pubg anymore

[harsh quest]

Update please

[cloud rampart]

I can't, it kick me out.

[golden coyote]

K

[quasi lily]

Can anyone help me plz?

[feral forge]

This update is slowing rolling out for each region, please be patient.

[harsh quest]

Okayy

[celest shadow]

Please contact Facebook's customer service for further assistance in this regard:

▫️ https://www.facebook.com/help

[quasi lily]

They parmenently disabled my acouunt and i cant get it anymore and i cant acces my pubg

[celest shadow]

Do you have enough storage space after installing/updating the game?

[cloud rampart]

Yes, I did enough storage.

[celest shadow]

You may need to restart your device and try again, @cloud rampart.

[cloud rampart]

I'll do right now.

[quasi lily]

if fb disablled my account permenanlty it should disable my pubg acount? Iv been playing with it from long long time and it was not my fault so please somone explain men what to do

they have the right to close my pubg account?

[celest shadow]

You will be able to log into your PUBG MOBILE account if you have a second social media account or an e-mail address linked.

[cloud rampart]

Nope. Not working.

[warped parcel]

When does new season and rp start? 14th?

[cloud rampart]

I restarted my device for 5th times

[waxen bear]

@celest shadow My account is band by pubg, but I don't know why? Band for a day.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @waxen bear.

[celest shadow]

Sorry to read that. Can you please report this in #old with the following details?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[true tree]

@celest shadow bro when update will come??

[celest shadow]

You may refer to #news for further information.

[quasi lily]

My account is only linked on that facebook

[cloud rampart]

Alright.

[celest shadow]

Please refer to the patch notes announced in #news.

[sweet apex]

Hi can I get the link of the latest APK?

[celest shadow]

Unfortunately, if your social media account had been disabled, then you may not be able to access your PUBG MOBILE account or any other applications that has been used to link to it.

You may contact the customer service in-game for further assistance. Please refer to subpoint 5.4 in #faq for further instructions.

[celest shadow]

You may keep an eye out for #news.

[sturdy hazel]

@celest shadow sister can u reply in personal msg also .

[quasi lily]

Howe to contact cosumer service plz

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @quasi lily.

[sweet apex]

Is this the link , pubgmobile.live/apk

[quasi lily]

Can u give me the link to acces costumer service?

[celest shadow]

Please be patient and keep an eye out for #news. It will be announced when the Android APK link has been updated.

[celest shadow]

You can contact the customer service via the following:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[quasi lily]

Piston thanks for ur help

[river fox]

Thanks for your update

[quasi lily]

But i did coNtact the cosumer service and they just answer me about pubg problems

[frigid wolf]

When will pubg update come

[river fox]

Thanks for the wonderful update. Now, I can't log in

[cyan citrus]

You may need to update to the latest version of the game .

[river fox]

I already did

[cyan citrus]

It may take some time for customer service to get back to you because of massive reports .

[cyan citrus]

Currently , then latest version of the game is 1.5.0 and not 1.4.0 .

[quasi lily]

Theu replaid and they just asked me about my pubg acount bot talking with me i told them thay my facebok account permanently disabled they just asked me if i cheated in pubg game

I do t know what to do anymorr

[night cloak]

Can I know when session 19 rank will reset ?

[river fox]

I already did tho. Store itself says PUBG MOBILE: IGNITION

[cyan citrus]

@quasi lily, if you do not have any means to access the game through any of your social media account , then it is very unlikely that customer service may be help you in any way . Please retrieve access of your social media account through your social media customer support first . Also , keep in mind that your account security is your own responsibility . Do not share your credentials with anyone and use two step authentication .

[heavy vortex]

Your game says 1.4 still. That means it's not updated @river fox

And you probably installed an old update from the store that's why you're getting that problem

Updating to 1.5 will fix it instantly.

[cyan citrus]

The season 19 will end July 12 .