questions

[barren solstice]

عربي

[storm flume]

Please do not use languages other than English, @barren solstice. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[quaint stag]

Heloo

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quaint stag. Remember to read through #faq before asking questions in the support channels.

[quaint stag]

Hello, please review my account because I’m sure that I didn’t add any files or temper with the system or any fraud method, this is my account (5171151852 ) ang my account name ( مًحمٍد؟ ) I contacted you but there was no response, please look into my matter

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quaint stag.

[sour lance]

Hello my account was banned for 10 years because someone hacked my pc by virus vidia i need help please my id 581546495

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sour lance.

[gentle minnow]

New REDEEM CODEs

[eager fjord]

Hello , I'm in level 36 with rating 4238 Ace solo fpp and I'm still not in conqueror (Top 100th rating is 4291). Please tell me the solution for it.

[manic gulch]

I mistakenly change my country and region to Europe country (Ukraine)
Now how can i change my country and region please help @PUBG MOBILE#5879

@polar marsh

[eager fjord]

You can cancel payment

[manic gulch]

Please help i want to transfer my account to BGMI @polar marsh

[eager fjord]

Try this^

[manic gulch]

Bro not from us
My region is europe

[unborn mountain]

If your account is created or registered in the EEA regions, or you had switches your region to one of those countries in Europe, you will not be able to change your region/country at will due to the GDPR law, the change region/country button will not exist for you.

Nice try, this won't work.

[unborn mountain]

You may ask so on #pubg-mobile

[fossil badger]

Will the file image be set?? I reported it yesterday id 51502689470

[silver dragon]

@unborn mountain

You're online and able to help

[little cliff]

What is your inquiry?

[timber siren]

21 Hours. Please fix Mclaren gift option

[little cliff]

Feel free to report this in #old.

[silver dragon]

@little cliff i got a problem from a 3 days

my facebook dont work on game and it work outside game

i keep getting this message

[little cliff]

Can you translate what the message says?

[silver dragon]

Sure

let me a moment

To keep your account secure, we have temporarily locked it, and before trying to login again, please verify your login information and make sure that you are using your regular device on a secure network.

here @little cliff

I got this message inside facebook in game only outside it works good

[little cliff]

I'd delete this picture since it has your phone number.

Basically the message says the Facebook is locked so you can't get in, you'll have to verify it on your device you use to play pubgm.

[unborn mountain]

You may need to contact the customer service and report the profile picture in-game.

[silver dragon]

Dude, already on my facebook

and it works well on chrome not locked

also not me only alot of customer in my computer shop got same message

[little cliff]

Are you using the same network you use?

[silver dragon]

Yeah

[olive carbon]

Hi

[manic gulch]

@unborn mountain now how can it will be change??

[little cliff]

It's not a problem with PUBGM. It could be your router / Facebook account.

[manic gulch]

Please help

[unborn mountain]

Nothing can be done, create a new account.

[little cliff]

You cannot change to BGMI, you can either play on the current one you're play on or just create a new account.

[manic gulch]

I m unable to log in global version also

Authentication failed shows

[little cliff]

What version do you play now?

[manic gulch]

Global

After log out I'm unable to log in again

[little cliff]

Try repairing your game.

[manic gulch]

Ok

I will try

[empty pike]

I cannot access pubg mobile official website and i also cannot login pubg

[ashen vapor]

My Global id 10years block my id pls unlock i transfer bgmi .

Pls unlock 🙏
UJJWALRAJJACKE
5319729520
This id

@lime juniper

Pls mam 😭 unlock

I transfer india ver bgmi

My google play games connect no any social media platform problem not migration bgmi

[pearl sparrow]

Can we remove number from account

[little cliff]

No, you cannot.

[versed helm]

this McLaren cards will turn into coin for future sports events or not i need answer,as i told earlier its not about 100-200 uc,you also got into big trouble for it <@&481161015728406538> ?

[pearl sparrow]

Thanks 🥺

[little cliff]

Make sure not to ping moderator role for such things. Only for emergencies regarding the discord server.

[versed helm]

its emergency tomorrow event end so

sorry but i need answer from mod or community as they are dodging questions again and again,and giving answer smartly

To collect 500 tokens we need spents 9.000 UC

[ashen vapor]

I transfer india ver but problem face SociaL MediA Facebook and Twitter connect your id

But if block ten years

[versed helm]

its not answer they playing its smartly ,how you are too much sure about that?

[ashen vapor]

So not connect social media not transferred India ver 😭

[wise jasper]

Jg

[sacred ice]

is selling accounts in pubgm violates the ToS of pubgm ?

[arctic horizon]

I’m sorry but I disagree with you, Error403 was not clear at all. He just mentioned the tokens. He even posted the image for us to see what he was talking about. He didn’t say a word about the McLaren lucky medal and we wanna make sure they are not just going to expire making us feel like we just burned our money.

[strong ridge]

I want to change my region country but there is no option available ne use i have selected europe region while making id help plzz i am unable to data transfer in bgmi help

[little cliff]

Unfortunately if your account is created in EEA regions you cannot transfer over to due the GDPR law. You can create a new account or play on the the current region you play on.

[humble vine]

Bro are you sure that lucky medal(mclaren card) will convert to tokens, coz error not say that.

Then if it convert how much token will convert, 1 lucky medal card = 1.500 token
But if less than 1.500 tokens its very unfair.

If <@&639889499718942720> said it will convert i will wait for next sportcar 1.500 tokens

But if not the card is expired, n gone its a big lost bro

[mint badge]

How to get free m426 glasier

[humble vine]

So you mean is only token will not expired but the lucky medal(mclaren card) still will expired n not to convert

You only can have token but not lucky medal card

But how it going on, all loyal player never collect token, they use spin n spent uc to get mclaren gift card not token. No one collect token.. but i hope @Error 403#4903 answer it so all clear. No one will making hope

[sick shale]

You can get it only from the classic crate (You can use coupons instead of UC)

[mint badge]

Bro i had 200 classic crate copen yesterday but today it is lost pls help

[main relic]

I want to unlink my third link but game support services replying me this now what I can do

[sick shale]

Please contact customer service in-game for further assistance in this regard

[frail marten]

Hello my game is crashing durning a match plaease help me

[pallid briar]

Kindly refer to subpoint 4.5 in #faq.

[frail marten]

ok

i have tried this and i have 14 gb free and requirements also met

My phone specs

@pallid briar

[pallid briar]

@frail marten Maybe you want to check out subpoint 4.6 and subpoint 4.7 in #faq too and see if they help out.

Also can you please delete/hide the phone number as it is personal information?

[frail marten]

oo didnt notice soory

[celest shadow]

This profile picture is not considered to be inappropriate.

[stone notch]

Please strike this channel

His copied my all video please Banned this YouTube channel

[celest shadow]

There is nothing that we can do about this, @stone notch.

[vestal perch]

@stone notchIf another Youtube user downloaded your videos and uploaded them to their own channel, you must use Youtube's built-in report feature to report the videos and get them deleted. This channel is for support about PUBGM itself. 👍

[stone notch]

Okk

He uploaded abusing content

[orchid root]

My pubg account was ban by mistake <@&481161015728406538> @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid root.

[pallid briar]

@stone notch As Piston said, There is nothing that we can do about this. You may want to report it directly to YouTube instead. Hope you understand and avoid repeating the same question.

[pallid briar]

@stone notch Now you are basically promoting his channel. Please refer to this response and stop repeating the same.

[grave stag]

I was having trouble with the beta and I was told on here to reinstall it after I did, it told me that the invite code has already been used

What do I do

[jagged berry]

@polar marsh Please help the people😔

[feral forge]

You will have to generate a new code with another global version account or wait for the next beta.

[night cloak]

Hi
Someone hacked my account and attached his number what I will do?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[grave stag]

What’s the likelihood of there being a next beta

[main relic]

I want to unlink my third link but game support services replying me this now what I can do

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @main relic.

[main relic]

I can't understand

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[night cloak]

I won 5 uc BUT

I cant reedem

i dont know can i leave this page or

if i leave will i still get it

when i got outfit i got it but i cant get uc

[stone notch]

He Youtuber Abusing language for pubg mobile official Discord server

This youtuber illegal words speak pubg mobile he speak Pubg Mobile is big scammer

[ruby cairn]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5539708560

The name of the account user ELJOKER2005

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ruby cairn.

[wispy bronze]

Can someone fix my account!

?

[mild nymph]

Hello.
In pubg mobile game, my account was hacked.
I contacted technical support in the game itself, but I received an answer that they were not sure if this was my account.
Although I didn’t have my social media hacks and didn’t have a new social media device login.
It feels like someone from the developers passed my username and password from the game, because when the first time I played, I got a window - I was logged in from another device.
I immediately changed all passwords and logged out from all devices, but the next day this message was repeated again and a new binding appeared in the game (Twitter).
I immediately wrote to the technical support in the game, to which I received an answer that they were not sure if this was my account.
Although I provided all the receipts and information the hacker could not have known.
Yes, I do not remember the date the game was installed, as it was 3 years ago, but the hacker could see the date of the first achievement in the game and also write to technical support.
At the moment, my account is locked for 10 years, as the hacker promised to block the game if I log into it.
This is the only game I've played for 3 years.
And they hacked it when I began to invest a lot of money in the game, for me these are large sums.
My id is 5220014909
Game nickname - OPM ๛ moderat0r
I ask you to sort out this issue or provide contacts to the higher management for further investigation, since I believe that my rights have been violated.
I can provide receipts with replenishment in the game, correspondence with a hacker, a screenshot of a technical support response, a screenshot and a screen recording of the old gameplay.
I only logged into the game on three devices, Honor 10 in 2018, Honor 20 in 2019, and Honor 30 in 2021.
I ask you to give an answer to this letter!
I understand that for you these are ridiculous amounts of money, but for me this is good money that I spent on the game, since my salary is 12,800 rubles.
Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mild nymph.

[wispy bronze]

Its not hacked the banner says I do violating issues but Im NOT!! idk the reason why.. started from april its been for 2 month.. I try to reach Customer Service many times in game but not helping me at all.. I already send email many times but no respond.. Can someone help me?

[celest shadow]

Please provide a screenshot of your issue, @wispy bronze.

[night cloak]

??

[unborn mountain]

Contact midasbuy's customer service or try again later.

[wispy bronze]

I just scare to say b a n because the system will block me again.. When it happend I playing with my party team but suddenly my game closed and it says I shoud log in.. But then I can't because my account was b@ne d for no reason.. I try to reach CS its nothing.. Its been 2 month and my account still can be opening cause its wil be 10years waiting.. And its unfair because I never done any violating but I got this.. 🥲 can someone help me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wispy bronze.

[empty pike]

i cannot login pubgm id

[unborn mountain]

Please explain your issue in detail.

[fallen temple]

Hello, I would like to apply to unblock my account and reconsider my ban. The hacker who accessed my account logged in with an unauthorized copy and the company banned the account
My account ID
5193131834
My name is
lion
I hope to unblock my account because I did not break the rules and when the problem occurred I did not know about this problem. Please and thank you for your interest in us

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fallen temple.

[fluid blade]

Hello, PUBG MOBILE, you banned my account for nothing. I swear I didn’t use any hacks and I’m playing pubg for years, I have no clue why you banned me. I swear I play clean and I make very careful to comply with the terms of the game. I ask you to solve a problem ASAP because I didn’t do anything wrong in this game.

My id : 5618026640
My game name : NTwudsonė

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fluid blade.

[empty pike]

@unborn mountain error code showing. I access my social media but i cannot access pubgm id... aslo i tried emulator it was showing account has been logged in with a newer version

[eternal basin]

I try to recover my stolen account but I don't know the exact day it was created! what I do? help

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

2. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

[empty pike]

error code showing. I access my social media but i cannot access pubgm id... aslo i tried emulator it was showing account has been logged in with a newer version

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @stark hare.

[stark hare]

My emulator totally updated

Then why is this showing?

[unborn mountain]

Can you please take a screenshot of the error message?

[unborn mountain]

Ask in BGMI server.

[prisma prawn]

Hello, is there anyone to solve the problem?

[celest shadow]

Please state your issue, @prisma prawn.

[prisma prawn]

My problem is that my account has been banned and I don't know why and I didn't violate any of the terms of the user agreement

[polar marsh]

Please refer to the private message from @polar marsh for further information, @prisma prawn.

[eternal basin]

@feral forge In my social network it is not and in the play store I can not because now I have ios 😩

[midnight oracle]

hello, there was such a problem that when I go into the game, they download a package of 25 megabytes in size, after downloading this package, it writes to me that the update has already been installed and it says, re-enter the game. The same download, the same inscription. I have already completely rebooted the phone, the same thing. I deleted the game, the same thing, what should I do?

I can't get any further

[feral forge]

You can check it in your Appstore.

[empty pike]

@unborn mountain

[feral forge]

Where are you from, @empty pike?

[feral forge]

What is your device?

[coral marsh]

Try to contact customer service regarding that.

[midnight oracle]

what mail does technical support have?

[empty pike]

@feral forgebangladesh

@feral forgemobile

[midnight oracle]

iphone 6s

[feral forge]

What is your iOS version, and is it the latest one?

You may try to set up a DNS and see if it works, please refer to subpoint 4.3 in #faq, @empty pike.

[midnight oracle]

my ios version is the latest (14.6)

[feral forge]

Do you have enough storage?

[unborn mountain]

Please try restarting your router or use Mobile Data.

[warm scarab]

Hello

[feral forge]

hello @warm scarab, how may we help you?

[warm scarab]

Yes plz

@feral forge Actually i want to change my server from UK to pakistan in PUBG mobile :(

[feral forge]

Please join the PUBG MOBILE Pakistan Discord for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.

[warm scarab]

@feral forge how ?

I did not get you

I am new here i dont know anything about this

[feral forge]

You can scroll down to subpoint 3.1 in #735483472432594994, click on regional communities, for regional Discord communities, @warm scarab.

[warm scarab]

Ok

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spark thicket.

[stark trout]

Will the design of the conqueror frame stay the same in s20? I’ve heard rumors that the conqueror frame in s20 will look like the conqueror frame in Battle Grounds Mobile India. I just wanna go sure so that I can decide if it’s worthy to push for conqueror next season

[celest shadow]

Stay tuned for further information in #news.

[night cloak]

Hi. I've been banned for over two months now and have been banned for 10 years. I tried to contact the ingame support but this was never successful. I didn't do anything that could explain a ban. I hope you can help me. I heard error take care of this. My ingame id is: 5123090155 (《JK》FlowolF )

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[safe nebula]

Hi

[safe nebula]

Are u available

[feral forge]

Yes?

[hardy viper]

This Youtuber Selling Pung account

[scenic warren]

Hello I have contacted the game support to help me about unblinking my email on the game and they asked me about a game purchase recet but I have reset but the problem is that non of those reset contains my game id
How could I fix this problem
I have used misdabuy too but I didn't know how to get a recet that contains my pubg id

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hardy viper.

[eternal mason]

I accidentally switched to the Asian server on the European server, and I can't fix it again, all my work is gone, please help me
İD: 5214556689
Name: sakinolayşe

[celest shadow]

Please report the YouTube channel through the form above, @hardy viper.

[pallid briar]

@eternal mason You have been replied to multiple times already.

[hardy viper]

@celest shadow Link Not Working

[celest shadow]

Please contact Midasbuy's customer service for further assistance in this regard:

▫️ [e-mail]

[celest shadow]

You will need to wait 60 days before you can switch to another server. There is no other way, please be careful next time.

[celest shadow]

Why is it not working for you?

[celest shadow]

Please refer to the instructions given, @hardy viper. You need to only paste the channel identification. Please remove https://www.youtube.com/channel/.

[hardy viper]

@celest shadow ok thank you

Pubg Account Selling Is wrong or Right?

This Youtuber also selling Pubg account

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hardy viper.

[old summit]

Hi
I have a problem with event in the game and i need some one to help

[pallid briar]

Can you please elaborate?

[old summit]

I participated in the PMPL Turkish Championship support event and got 3rd place and I didn't get the clothes to announce or the award yet

Did you can help how can i got this clothes?

[pallid briar]

@old summit Have you checked your in-game mail?

[old summit]

Yes

The are doesn't send any thing until now

Did you can help me?

[pallid briar]

Do you mean that you received your rewards?

[tired fractal]

what is all this

[old summit]

No i didn't receive anything

[pallid briar]

@celest shadow can you help him out?

[old summit]

I hope can anyone help 😭

I tried to call the support in the same game but they are closed the conversation be for help

[pallid briar]

It shows the version number and when it was released.

[night cloak]

ok heyy , im terrified now

my account was hacked , i recovered it

from pubg ingame support

everything was fine for few weeks

now someone has access to it

i know its the same hacker , he uses emote when my friend invites him

[pallid briar]

@old summit Please wait for a response for one of the moderators as I do not know the exact solution.

[night cloak]

nothing was linked to account this time

how is he having access

[mellow raptor]

Hello, PUBG MOBILE does not work in IRAN without VPN and our government says it's not Banned, so what's the Problem?

We have so many players in iran who are unable to play fairly in game.

[old summit]

Ok i will wait

[celest shadow]

Please join the PUBG MOBILE MENA Discord server for further assistance in this regard, @old summit.

▫️ https://discord.gg/pubgm-mena

[mellow raptor]

We even have our own official discord, but no-one is there too response, please fix this it's an huge problem

[dapper nest]

Hello dear pubg moderators, when entering the game, they are constantly kicking me out of the game, what should I do?

[feral forge]

What are your linked social media accounts?

[dapper nest]

App keeps crashing

[night cloak]

apple id and email linked

[tired fractal]

does it have any use or is it useless?

[feral forge]

You may refer to subpoint 4.5 in #faq for possible solutions.

[dapper nest]

Please help

[mellow raptor]

No one is going to respond on this!?

[old summit]

Ok i wish you help

[feral forge]

You will have to first identify which of your linked method is compromised by the unauthorized person, then start securing them by changing password and enabling 2FA.

[pallid briar]

It is just a way for the game to keep track of what version the player was playing on during a specific time. It might have other technical usage but I can't tell the exact use. In short, yes there is a use.

[tired fractal]

hmm alright

[topaz harbor]

If you reach Conquer but de-rank to ace, will you still have the conqueror entry effect next season?

[celest shadow]

Yes. You will get the rank rewards for the highest tier reached in the season.

[humble vine]

Hai @lime juniper <@&639889499718942720> , still not have clear answer about this.

This lucky medal card expired in 12 hours.
Please kindly answer me, are this lucky card medal will convert to 1.500 token or not.

I spent 45.000 UC for spint it, i dont wanna lost it if it expired n no convert to tokens.
If not conver 1.500 token, i prefer to choose to get mclaren now. Please answer it 12 hour remaining of mclaren event

[safe nebula]

Hi @feral forge free to talk?

[feral forge]

Please state your issue here.

[flat moat]

alot hackers in the game

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @flat moat. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[weary wedge]

hello, I need help, my account was stolen and my account was linked, I contacted support in the game there they do not answer me, I ask you to help me

[humble vine]

Cant someone help this

[cyan citrus]

Hi , do you still have access your account ?

[faint umbra]

Why is bonus challenge unavailable

[cyan citrus]

@humble vine, please refer to this message #old message

[cyan citrus]

No information regarding that , keep an eye on #news or in-game event .

[weary wedge]

Yes

[cyan citrus]

You are advised to contact in-game customer support at earliest . This screenshot may help you through the process .

[humble vine]

What bro no refet from your link, n @lime juniper just say token, not about lucky medal card,

What we need it what happen with lucky medal card mclaren are it convert to 1.500 tokens or just expired.

[weary wedge]

in-game support is not responding

[cyan citrus]

They will be converted into low level tokens and can bee used in future events .

[pallid briar]

Please wait patiently as the in game customer support receives enormous number of requests everyday. Please refer to subpoint 5.5 in #faq.

[weary wedge]

I've been waiting for 14 days

[pallid briar]

It may take upto 60 or 90 days.

[weary wedge]

by that time interest in the game will disappear

and this group was created to redirect people to the game support?

[pallid briar]

Kindly refer to this pinned message, @weary wedge.

[weary wedge]

and during these 90 days a hacker will ban my account

[weary wedge]

the point then to be called a support team?

[zealous coral]

hi i have a question cuz my second bar where can change volume is gone, i mean this one from calls etc. I mean if u call somebody in WhatsApp discord etc u get a second volume bar where u can change how loud is your friend

[thorny palm]

When i am trying to login my pubg id from morning i am getting this issue please help me to solve this problem

[little cliff]

Have you tried repairing your game?

[slim wasp]

Hello pubg I'm got a band for one week and i don't know why I'm didn't use a hack in my life. Please help me and unban. this is my id 581370690

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slim wasp.

[little cliff]

Have you tried hitting the 3 dots?

[zealous coral]

yup and here is nothing about calls, I mean the sound in gamr is mixed with the sound of people when they talk idk how to explain it

[thorny palm]

Bro after repairing also i am getting same problem

[little cliff]

Try clearing your cache and data.

[thorny palm]

All i have tried bro after doing that i am here with asking help

[little cliff]

It could not be a pubg problem , could be a phone problem try leaving and going back into the game.

[thorny palm]

Bro from morning i am getting this prblem

[zealous coral]

I did it few times and it's same all the time, i have this issue like 3 days or something like this already

[thorny palm]

Please help me out to solve this problem

[little cliff]

Try clearing your cache from the game.

[thorny palm]

From where??

[little cliff]

I dont think its anything dealing with the game, it's your phone.

[little cliff]

From app settings

[thorny palm]

Again same problem

I had tried all what to do now??

[weak pike]

Does weekly matches are for anyone from pubg discord

[night cloak]

Yes.

[weak pike]

So when does the weekly matches start i mean which day of the week ?

[thorny palm]

Please help me out to login my game

[night cloak]

@weak pike You can check out the pinned message in #matches to get a broad information.

@thorny palm Are you in India right now?

[thorny palm]

No

I am in Nepal

[night cloak]

@thorny palm Could you send a screenshot of your Android version?

[thorny palm]

Sure

[night cloak]

@thorny palm I see. May I know which login method is giving you the authentication error? Or, both.

[thorny palm]

With mobile number

[zealous coral]

I think so too i mean i have this problem only when i use headphones, my mic is not broken tho :/

[night cloak]

@thorny palm Have you tried logging in through other linked social media?

[thorny palm]

No i havent linked my game with anyother social media

[night cloak]

@thorny palm Is it your account?

[thorny palm]

No my friend is asking me for help

[night cloak]

Is your friend based in India?

[thorny palm]

He had provied me his id for help but in my device iphone x also not able to login

[pearl sparrow]

I think you're putting email address wrong

[pearl sparrow]

Is it allowed to ask email address here or not?

[thorny palm]

He is telling no

[night cloak]

If multiple people use an account, one person can contact the customer service and remove the access of the other one, @thorny palm. If that happened, your friend can no longer log in. If that isn’t the case, tell your friend to try reset the password or wait for tomorrow.

@pearl sparrow May I know what do you mean?

[thorny palm]

In morning i wake up and i opened game then i am getting this problem from morning

[pearl sparrow]

Nothing

[thorny palm]

He havent share account with anyone he is using his id just in 1 mobile

[pearl sparrow]

Just reset your password

[night cloak]

@thorny palm Then they can follow the latter. Reset password or wait for tomorrow.

[thorny palm]

How to reset password

What is the process to change the password of pubg id through mobile number

[night cloak]

Type the password wrong for a couple of times to reset it.

[thorny palm]

Ok

[grim eagle]

Is the new update gonaa optimize pubg for the IPAD 2021

[thorny palm]

Tried couple of time but not coming option to change the password

[night cloak]

@thorny palm Keep trying with different passwords.

[thorny palm]

Its showing again this

[pearl sparrow]

Just turn off your mobile data / wifi then put wrong password

Then you will see reset password option

[thorny palm]

Now showing this

[pearl sparrow]

Huh wait.

[thorny palm]

Ok done

Password reseted

@night cloak Now tell me when i am able to open my pubg

[shadow badge]

Anyone knows, why am I not able to send McLaren to my friend? It’s saying failed to send (feature under maintenance) 🥺

[keen depot]

I want transfer my pubgm Europe to pubgm global, please help

[fossil badger]

Can I ship with this program Seagm

[pearl sparrow]

Try to login again

[odd cave]

Can a mod Give a Website link to reason of ban?

[feral forge]

We only recommend purchasing UC in-game or through https://www.pubgmobile.com/pay.

You may refer to subpoint 2.12 in #faq, @odd cave.

[feral forge]

What do you mean by that?

[feral forge]

You may refer to these messages:

#old message

#old message

[green mural]

Hey there, Can i use TENCENT & Gameloop both in one pc for individual PUBGM account? Like i wanna play 2 account in 2 emulator. Help me please. Thanks

[keen depot]

I downloaded pubgm when I was in Spain. I'm unable to transfer my pubgm account to bgmi. How can I change region or transfer the data to global version or bgmi directly

[shadow badge]

Ok so it means I wasted alot of money. Thanks now no money for pubg. Pubg scammed everyone. Good.

[feral forge]

if your account is created or registered in the EEA regions, or you had switches your region to one of those countries in Europe, you will not be able to change your region/country at will due to the GDPR law, the change region/country button will not exist for you.

[pallid briar]

This channel is meant for PUBG MOBILE related support.

[feral forge]

i am not if i understand what you mean, but you can log out from one account and login another using your linked login methods. For further assistance you may use #emulator-support, @green mural.

[storm flume]

You can now access #emulator-chat and #emulator-support, @green mural. Revert this at any time by sending .emulator in #481204134859505684.

[timber siren]

here is the official answer Credits: Fero31

[feral forge]

The Lucky Medal card will be automatically converted into 1500 Lucky Vouchers and it can be used in further sports car events.

[honest slate]

hello i need an urgent help rn

@feral forge are you availabe now?

[feral forge]

yes?

[honest slate]

There's someone logged in from my acc, and there's no way anyone can get login

i have no clue how come someone can login my acc without doing any click on any links, without giving any stuff or password to anybody

i was on from my first acc and instantly my second acc logged in, i invited that acc and an arab guy spoke and said i've haacked it.

How can someone hack when i've not shared any password or email anything!

This is scary. i saw my own account getting logged in when all the privacy i've kept it with myself only

[feral forge]

What are your linked social media accounts, @honest slate? You will have to first identify which of your linked method is compromised by the unauthorized person, then start securing them by changing password and enabling 2FA.

[honest slate]

Gmail only!

Just now i linked my acc with another gmail.

[feral forge]

If you still have access to your Gmail, you should change your password and enable 2FA, once you have done that then you may use the log out of all devices option in game.

[honest slate]

That i will surely do that, i know all of these things! The only question is, when i have not shared or clicked or did not even opened my account in-game or gmail. Then how can someone access my account. How is it possible.

[compact depot]

How I can get pubg Esports room card and setting like
Team 1 player 3

[mortal apex]

Please refer to this message for further information, @compact depot.

[night cloak]

Hello, I really need help here

[pallid briar]

Hello! please state your issue.

[night cloak]

My account is hacked and getting banned without my notice, how can I get it back?

I reported through in-game help, but they closed my conversation 😦

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

You should use or change your passwords to something unique, and make sure you have two-factor-authentication enabled, so that your accounts do not get compromised easily through other external means such as third-party websites or services, @honest slate.

[night cloak]

hey , i wanna know why can't i login with my email login

thou i entered the correct password

which was just changed

and they are telling me we have detected suspicious activity and so on

[feral forge]

Does it show any error messages when you attempt to login?

[night cloak]

yes

[feral forge]

Could you please provide a screenshot?

[night cloak]

yes hold on

[feral forge]

Have you tried using the verification code to log in?

[night cloak]

yes that works ofc

but i want to login with password

as i mentioned earlier my account was hacked and just got it back

the pubg email login was compromised but not my actuall email. because both passwords are different

and hacker still has access , i suspect this as a loophole

[feral forge]

It is to protect your account, your only option is to login with the verification code as for now, refer to the notice that you have received.

[night cloak]

i have no idea how the hacker still has access

then

[feral forge]

To your PUBG MOBILE account or your email address?

[night cloak]

as far as i know the hacker had only my email login at first then linked his other which i unlinked by requesting

to my pubg mobile account

Anyone know if GFX tool is bannable? Or if ever has anyone gotten banned using it?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[feral forge]

If you are using Gmail as your e-mail address, you should also secure your account by changing password and enabling two-factor-authentication, you may also contact the Google support for further assistance in this regard, @night cloak.

[night cloak]

its well secured nadia 😕. i do get alert if someone gets on my gmail

its not about gmail, its something within the pubg

[feral forge]

Please know that no PUBG MOBILE systems have been compromised, you may refer to this message in #news:

#news message

[normal walrus]

I want to change my region

Plzz help

[pallid briar]

Can you please provide a screenshot of your region settings from the basic settings section?

[normal walrus]

My verify problem

[pallid briar]

@normal walrus Where are you from?

[normal walrus]

Pakistan

[pallid briar]

Please join the PUBG MOBILE Pakistan regional Discord server for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @young sinew. You can also submit a report in #old in compliance with the channel's pinned instructions.

[thin sinew]

I wanted to change the server I accidentally changed it 60 days as I want I don't know how to get it back

[pallid briar]

You need to wait for the 60 day cooldown to end. There is no other way unfortunately.

[sly loom]

What should i do if my account got hacked 😔

[wild roost]

My friend logged into his account (which is linked to twitter) but when it opens pubg it says he's been revoked from his account, I just wanna know if it's only him or if it's twitter itself

[pallid briar]

You need to contact the customer support.

[cyan citrus]

Hi , do you still have access to your lost account ?

[sly loom]

Yes sire

Some one hacked it

[pallid briar]

@sly loom how exactly is the person accessing your account?

[sly loom]

And i don't know what i have to do

[patent vessel]

WHY U STOP SENDING MCLARIN AS A GIFT ??

[sly loom]

By taking my twiter account

[wild roost]

is it saying you got revoked?

[thin sinew]

Is there no other solution to the server problem😩

[sly loom]

And he is changing everything

[pallid briar]

You need to contact the Twitter customer service and recover your account in that case.

[wild roost]

I think there's a problem with twitter cuz when my friend tries to log on it says he's been revoked

[sly loom]

No it's says the pass is wrong

[wild roost]

oh oof

[normal walrus]

My verify is not working parameter error

[sly loom]

But accully he change every thing like recovery email

[pallid briar]

Unfortunately, no.

[sly loom]

Evverrryty thhing 😣😣😣😣

[normal walrus]

Plzz help

[pallid briar]

Please join the PUBG MOBILE Pakistan regional Discord server for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.
Please refer to this.

[celest shadow]

Please refer to this message for further information:

#old message

[frail marten]

thank you my error has been fixed

[lofty forum]

@celest shadow I want to send a McLaren to my friend but I get a message that I can't send
Could you please help me?

[keen depot]

My pubgm is linked to a Facebook account, but I want to link it to another Facebook account, how to do that?

[surreal haven]

#questions hello pubg mobile so i want to transfer my data to bgmi since am a Indian but im having problems so i message dgmi support they said my account is based on Europe server so i cant transfer my data but I never changed my server to Europe so how did that happened they told me ask pubg please help

[celest shadow]

Please refer to this message for further information:

#old message

[celest shadow]

You need to unlink your current Facebook account first before you can link it to another one. To do this, you need to link a second social media account (Twitter, Google Play Games, et cetera). Then, log out and log in via the second social media account.

You can then unlink your Facebook account from your basic settings. This process will take 7 days to complete.

[celest shadow]

Unfortunately, since your account is in Europe, you cannot transfer it to another version due to the General Data Protection Regulation (GDPR). You will need to either continue playing in the global English version of PUBG MOBILE or create a new account. Thank you for your understanding.

[surreal haven]

But in my game settings it shows asia region

[celest shadow]

That is your server, not your country/region. You will not be able to change your country/region either because it is in the European Economic Area (EEA). Due to the GDPR, which is a government law, PUBG MOBILE is not able to transfer your data to a different country.

[surreal haven]

Is this why other peoples sensitivity code never works in my games it always says error?

[surreal haven]

Sorry *control codes

[celest shadow]

No, it is not the reason.

[surreal haven]

Ok ty for helping guess i have to make a new account

[frigid cypress]

My id is hacked the hacker have banned my acc for total of 18 days he is unfriending all my friends

[feral forge]

From where did you get the screenshot, @rotund bough?

[steady smelt]

Why do I sometimes get in a tdm match and I find the score 15-10 I don't have lag ir anything, I press start and when I get in, it's like they've been playing for a few minutes?

[sick shale]

@north bay Advertising isn't allowed. Please go through #735483472432594994 before participating in the server

[wind sail]

Its normal. Sometimes a player will leave the match and if the score is not high enough it will auto match you to fill the player that left.

[mellow orchid]

Hope This Will Help you Who ask about MClaren Gift Card.

Save it and redeem it at next Sport Car PUBGM X Tesla 🔥❤

[valid jewel]

That will only help rich people

[turbid oyster]

Dear Sir

Dear Sir i got an notification that you banned my account for ten years
i contact customer support and file claims they give me that
i have violated the license agreement but if you review all my account form the begging till today you will see that my account totally free and legal
i didn't made any cheat the only thing i did is that i open my account on and cyber caffe not my own computer so i didn't totally know what's happen to that's pc or if any thing illegal done their
believe me its not fair i reach level 69 by super hard work.if I'm cheating you will see me at ace or conquer tier but now I'm only in platinum
dear sir hope you will see my problem i love this game and I'm from the beginners players in it I'm purchasing the RP every Season
.hope you will replay and make me play it again

MY ID : 5168233565

[polar marsh]

Please refer to the private message from @polar marsh for further information, @turbid oyster.

[waxen harbor]

I'd sell account

[olive dove]

Is it your account?

[waxen harbor]

@olive dove No

Other account selling

[olive dove]

Do you mean you want to report it?

[waxen harbor]

Yes

[night cloak]

Hello, how can I report timing?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @waxen harbor.

[olive dove]

Please report the telegram channel through the above link, and report the account itself through in-game report system.

[night cloak]

Hello, how can I report timing??

[olive dove]

What timing you want to report?

[night cloak]

a colleague of mine did Team

with a player

[olive dove]

Teaming up you mean, this should be reported in-game.

[night cloak]

Dude I waited and did not receive

[quasi bay]

Hlo

[olive dove]

Please report cheaters through the report feature in the tier overview section of their profile via friend search . This is the best and most efficient method to inform the security team.

[olive dove]

Hello, how can we help you?

[night cloak]

Thank you

[quasi bay]

BIGGEST SCAM BY PUBG MOBILE

CHEATING + BIG SCAM AND STEALING OF YOUR MONEY FROM PUBG MOBILE

AS YOU ALL KNOW MCLAREN DRIFT SPIN WILL DISAPPEARED FROM THE GAME ON 30/6 30TH JUNE....THAT WAS TODAY....🙃

BUT FROM THE TWO-THREE DAYS PUBG MOBILE DISABLED MCLAREN GIFT OPTION SO THEY CAN STEAL OUR MONEY, ALREADY 10,000+ AND 100,000+ UC SCAMED BY PUBG MOBILE LIKE THIS,STILL THEY DID NOT TAKING THIS THINGS SERIOUSLY.

GIVE US OUR UC BACK.

#PUBGSCAMMER
#PUBG CHEATER

@olive dove ?????

[livid plover]

@quasi bay it'd a glitch or something I guess so. It's even noticed by the devs

[olive dove]

Please be advised that the expired Lucky Medal from the McLaren Drift event will be automatically converted into 1500 Lucky Vouchers and it can be used in further sports car events.

[quasi bay]

But what will i do now?

The maclaren spin will disappear ToMmorow

[olive dove]

Keep the Lucky Medal or the Lucky Vouchers that you have already. You can use them in further events.

It is kinda similar to the x-suit tokens.

[waxen harbor]

5683102469
5274926377
5334145194 player I'd using hacks No Grass No Recall and ESP Banned this player

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @waxen harbor. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[waxen harbor]

Maine time report account but not acting Pubg team

[livid plover]

@olive dove hey can ya help me? It's showing me request timed out. Even I have connection well with 120mbps speed

[humble vine]

Wow nice ❤️❤️ thanks

[olive dove]

Have you tried repairing your game client?

[livid plover]

@olive dove how can i

I can't even press the settings bar, it's keep saying request timed out

(clearing cache and uninstalling the game and reinstalling) didn't fixed

[olive dove]

Another possible solution may be to change DNS settings. Try the following steps, depending on operating system:

▫️ Android: Install [DNS Changer | Mobile Data & WiFi | IPv4 & IPv6] and follow the instructions.
▫️ iOS: Navigate to the Wi-Fi settings - Advanced Settings, change IP Settings from DHCP to Static, and set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4.

[pallid briar]

You can access that from the log-in menu if you would like to do that also. Click on the repair button.

[wary stirrup]

We receive letters about the reduction of reputation, without violating the rules. Please, help me

[celest shadow]

Can you please provide a screenshot of your issue, @wary stirrup?

Please do not advertise here, @crisp bluff.

[near trout]

Hey guys, can I provide info about cheat software for it to be stopped?

I want to share serious information about cheat software like servers and cheat software links

[vestal perch]

The #copyright is the place to report such things, but the team is not interested in Discord Server reports as opposed to Facebook pages or Youtube videos/channels.

[pallid briar]

You can provide any information you might have regarding cheat software and its distribution, through this survey:
http://cheat-collect.pubgm.cc

[cloud flame]

Hello! I’m having an issue where I am trying to gift a mclaren card to my friend. The zenith black one. We have I’ve 20 synergy and have been friends more than 24 hours, but it says that the feature is under maintenance and I am currently unable to send it to her.

Is there a way to send it still? Because it’s the last day for the event and it’s be upsetting wasting an extra card that was meant to be gifted to someone

[pallid briar]

However this website is currently under maintenance. You will be able to report again once the website is available again, @near trout .

[near trout]

@pallid briar I was going to tell you it's closed, thanks for your concern

[pallid briar]

Kindly refer to this message for further information:

#old message.

[cloud flame]

@pallid briar so I am unable to do anything with the extra card I have?

[olive dove]

Please be advised that the expired Lucky Medal from the McLaren Drift event will be automatically converted into 1500 Lucky Vouchers and it can be used in further sports car events.

[pseudo yacht]

Fix the game

[maiden goblet]

Helloo

I don't have any option of region on my pubg I'd

Plzzz solve my issue #questions solve my region problem

#questions I don't have any option of region on my pubg account

Plzzz solve my problem

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pseudo yacht. You can also submit a report in #old in compliance with the channel's pinned instructions.

[mortal apex]

Your account has been made in EEA region; you are unable to change it due to the laws.

[maiden goblet]

What is EEA region ??

My friends have region option but I don't have 😫 😫 😩

I missed lots of events bcz I don't have region option 😫 😩

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, you will not be able to change your region/country at will due to the General Data Protection Regulation (GDPR) laws, the change region/country button will not exist for you.

[maiden goblet]

Oky thanks for helping me 👍

[silver dome]

Why did my prime plus paused?

[terse ingot]

my account was hacked nobody cares

[sacred ravine]

hello I want to know the reason my friends account banned
Is it possible that you tell me ?
He had nothing that didn't come with the game he had no hacks or configs the only reasons we can think of him getting 10 years ban is teaming he was teaming with two others in bonus challenge but those two didn't get banned
ID: 5947726698
Please tell me the reason of his ban
And it doesn't say ban on his profile picture or his status so is it a glitch ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sacred ravine.

[feral forge]

Could you please elaborate your issue, @silver dome?

[violet mist]

my friend wants to send me mclaren but he is getting error. is there a solution to this?

<@&481161015728406538>

[high mauve]

it doesn’t work

[feral forge]

You may refer to these messages:

#old message

#old message

The Lucky Medal card will be automatically converted into 1500 Lucky Vouchers and it can be used in further sports car events.
Also please remember not to mention the role as it is reserved for server related emergencies.

[arctic cliff]

I need to transfer my id outside EEA

[feral forge]

Unfortunately, but once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to change your country/region your account at will due to the GDPR law. There is no other way.

[flat jasper]

Hello, I want help. I mistakenly changed the server of my account in PUBG Mobile from Europe to South America. Please help and solve the problem

[pallid briar]

You need to wait for the 60 day cooldown to end. You can play with your friends in Europe to be matched in Europe to get less ping.

[placid skiff]

whenever i download HD lobby sources , game is too much laggy and fps is dropping.

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @placid skiff.

[split bridge]

Why am I banned for 10 minutes?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @split bridge.

[placid skiff]

this option is not reducing lag

[flat jasper]

Is there any other way besides waiting 60 days?
Because I want to go up in the rank before the end of the season

[pallid briar]

Unfortunately there isn't.

[flat jasper]

Ok thanks

[pallid briar]

Please try doing a routine repair. After that you will get the option to choose between low-spec resource pack and HD resource pack. You can choose your preferred pack depending on your phones specs and preference.

[pallid briar]

No worries.

[scenic jackal]

@polar marsh

[pallid briar]

@scenic jackal Kindly state your issue.

[scenic jackal]

I need to contact official admin

@pallid briar

[celest shadow]

We will not be able to assist you if you do not state an issue or inquiry, @scenic jackal.

[scenic jackal]

im disqualified from pmnc 2021 for just a small mistase i need help to get my slot back

@celest shadow

[celest shadow]

We are unfortunately unable to assist you with this matter. You may send an e-mail to this address:

▫️ [e-mail]

[scenic jackal]

ok@celest shadow thanks

[placid skiff]

if i do no download Hd pack then the buttons are not working like i can not press 8 to use medkit, press 5 to throw smoke. even i can not pick extra loot using F button

this is the maiin prblem

[pallid briar]

Are you using an emulator?

In that case please type .emulator in #481204134859505684 to access #emulator-support if you require assistance related to emulators. I'm not familiar with emulators but they should be able to help you out, @placid skiff.

[night cloak]

guys my account has been transferred to india please help

Help

[pallid briar]

If your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. You can continue to use your account in the version you had migrated to or create a new account.

[night cloak]

I didn't do it man, the person who stole my twitter did it

[feral forge]

If your account has been compromised, please contact the customer service in-game for further assistance. Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account, @night cloak.

[limpid crater]

Is there any esports tournament for indians?? That is BGMI

[night cloak]

:(

[feral forge]

You should inquire about this in the relevant Discord server instead, @limpid crater.

[pallid briar]

We only provide support for the Global English version of PUBG MOBILE. You can ask in the BGMI server.

[gleaming nymph]

Hello I need someone to help me I need to talk to support

[night cloak]

Hello, This is Battlegrounds Mobile India Support, Thank you for contacting us.

We have received your request on transferring your account data. If you were a google account user, unfortunately, we cannot help you.

For more details, you can check the article here :

If your previous account is banned, you cannot transfer your data.
Thank you for your understanding.

If you still have an issue, you can find us.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gleaming nymph. Remember to read through #faq before asking questions in the support channels.

[limpid crater]

There are lots of glitches in pubg mobile, please fix them , mainly the lobby mic glitch and parachute glitch , please kindly fix it

[night cloak]

support says so

[pallid briar]

You can report them using #old.

[gleaming nymph]

My account is take a banned and I don't know why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gleaming nymph.

[pallid briar]

@night cloak Unfortunately we here in Discord cannot help with account related issues. Since the customer support can't help you out, we can't either. You can continue to play on the version you have migrated to or create a new account.

[night cloak]

😞

[cedar spire]

Hello !!

Is there anyway i can get my account back to global? My account got scammed and migrated to another version. Please help regarding this !!

[cedar spire]

Same !!! :’(

[night cloak]

:(

[little cliff]

You have already been answered here more than once by a couple of members / moderators here, we cannot further assist you. You'll have to contact customer service for further assistance.

[cedar spire]

There are about 15,000 + mythic fashion accounts from PAKISTAN migrated to BGMI by scammers and pubgm is not doing anything regarding this. We ‘LOYAL’ players and customers have no value !! I have been seeking for help here there since past 14 days. Only generated bot replies. Sure u guys had been helpful. Thanks for the reply. Its really helped me lol. Atleast give me a support number or anything where i can directly talk to them and they can resolve it within seconds? Nobody from tencent or krafton is listening!! Please help

[lucid wagon]

how do i get my id card changer I've bring joining the chatroom for almost an hour now:(

@feral forge

[feral forge]

Are you currently in a chat room?

[lucid wagon]

i left a min ago.

[feral forge]

As i remember, you may also complete it by creating a chat room, @lucid wagon.

[lucid wagon]

damn ty sm... so how do i create it

i don't really know where 2 press

[feral forge]

Click on the bottom right chat section, scroll down, you should see a house icon.

[lucid wagon]

i created 1 buh didnt claim anything... it dont work damn

[cinder gate]

why cant i login the game?

can someone help me, i cant connect to the server

its not allowing me to login

[feral forge]

Then you should try asking a friend to create a chat room and join them, @lucid wagon.

[feral forge]

Could you please provide a screenshot?

[lucid wagon]

alright ty I hope dat works

dope ahh mod ngl

[coarse olive]

https://www.seagm.com/ this site is safe to buy uc ?

pls i need help before i buy uc

[feral forge]

We only recommend purchasing UC in-game or through https://www.pubgmobile.com/pay, @coarse olive.

[coarse olive]

this is the only recommend one ?

[feral forge]

Yes.

[coarse olive]

thanks so much

[cinder gate]

This is my problem

[feral forge]

You may refer to set up a DNS and see if it works, please refer to subpoint 4.3 in #faq, @cinder gate.

[neat sand]

Can anyone report this account "5591680996" his a cheater

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @neat sand. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[dreamy pumice]

Hello, I'm a YouTube content creator and partner at Facebook Gaming. And I am playing from the second level. Playing. It is impossible for me to cheat in front of my followers. I am keen on my reputation. My account was also banned. I did not commit any violation. Please review my account. I am sure that I did not commit any violation. Please review my account. This is my account number (5292451105) and this is my name in the (OSENFI) account. I sent you a message, but I did not receive a response. Please look at my order

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dreamy pumice.

[nimble thicket]

Hello, can anyone help me? My friend's game account has been hacked and I do not know what to do. How can I send a message to the company PUBG ?

[mortal apex]

Please contact the customer service in-game for further assistance. You may refer to subpoint 5.4 in #faq.

[cinder gate]

It didn't work

[feral forge]

Where are you from?

[cinder gate]

I am from Trinidad and Tobago

[feral forge]

You should also try using a different network connection, @cinder gate.

[cinder gate]

So I just need to connect to a different network, ohk I'll try it

Tnk you

[night cloak]

Hello 👋

[nova cloak]

Can anyone tell me what a 5 years ban due to user agreement violation is? A friend of mine was banned for a day before it was lifted but we have no clue what the ban even meant

[night cloak]

@nova cloak Then can file claim to learn more.

[nova cloak]

@night cloakhe already did but they havent gotten back. i thought someone in here might be able to shed some light if they have had the same issue

[tacit kelp]

Once I get conqueror when UTC 1:00 hits then the next match I get unlucky and die at beginning I drop out of 500 am I still count as conqueror and any more games after that count towards the banner?

[night cloak]

@nova cloak It can take some time for the customer service to get back to them.

[nova cloak]

mhm. it was just odd. the message on the screen said 5 year ban, but the ban lifted in less than 6 hours. just odd

[night cloak]

If the ban was lifted, then the system mistakenly banned the account.

[wanton orbit]

How do I get my account bac that wasn’t connected to a social

[night cloak]

@wanton orbit You will need to contact the customer service.

[wanton orbit]

You juss said come here 🤷🏾‍♂️

[night cloak]

@tacit kelp You need to be top 500 at around 12:20 AM UTC. You will get the conqueror title and perks at the end of the season. However, if you do not get to play 5 games while being on top 5, you will not be able to get the frame. You can demote whenever you want.

@wanton orbit Yes. You were asking in the wrong channel.

[mental hinge]

Hello.
In pubg mobile game, my account was hacked.
I contacted technical support in the game itself, but I received an answer that they can’t help me to restore my account.
Someone hacked my social media account in Twitter and I I linked the game to only one social media account on Twitter so I can’t access to my account.
I have all the receipts and information the hacker could not have known.
Yes, I remember the date the game was installed.
This is the only game I've played for 3 years.
And they hacked it when I began to invest a lot of money in the game, for me these are large sums.
My id is 5119545209
I ask you to sort out this issue or provide contacts to the higher management for further investigation, since I believe that my rights have been violated.
I only logged into the game on two devices.
I ask you to give an answer to this letter!
I understand that for you these are ridiculous amounts of money, but for me this is good money that I spent on the game.
Thank you.

[night cloak]

@mental hinge If the customer service cannot help you, nobody else can. Feel free to create a new account.

[mental hinge]

I spent alot of money in my account

[night cloak]

Unfortunately, that cannot be an excuse.

[mental hinge]

I have all payment information on my account from the beginning

[night cloak]

Those information can easily be obtained from your account.

[mental hinge]

No he can’t

Because he just haked my Twitter account and he can’t get payment information

And I have the date established

[night cloak]

@mental hinge Again, if the customer service cannot help you, nobody else can. Sorry about that.

[mental hinge]

I wrote that massage because l hope the customer service her can help me

[wanton orbit]

So in other words theirs no way to get the account bacc and they have no intentions in helping basically

[night cloak]

@wanton orbit If the customer service said a hard “no,” then that’s true. It depends on various factors. There are people who try to steal their friends’ accounts. The customer service has the data to verify authenticity.

[wanton orbit]

But if I had my account for years how does someone from Indonesia hack my account 🤷🏾‍♂️ never tried for not even a free skin

[night cloak]

Who knows. 🤷‍♀️

[grand dagger]

I have the same problem and the company still asking me for any social media linked to my game account. The hacker is still enjoying and playing and the company does not care

Any body here

I have questions

[mental hinge]

Yes

[grand dagger]

Any body here

Hello

👀

[gentle minnow]

New REDEEM code

[unborn mountain]

Use #pubg-mobile

[unborn mountain]

Tell them, answer them, so they can assist you.

[grand dagger]

I did and i am still waiting

They keep repeating the same question if i still i have social media account linked to my account

[unborn mountain]

Can you please take a screenshot of your conversation with the customer service?

[grand dagger]

The last message was if i still have any social media sccount linked to my game

I answer no the hacker is already unlink my account

[unborn mountain]

Not even a single one?

[grand dagger]

It was only facebook and was hacked

[unborn mountain]

Contact facebook support to retrieve your facebook account.

[grand dagger]

They do not answer at all it has bern now 20 days and they didn’t answer my emails

And i think 20 days is enough to unlink the account right?

Potato where r u?

[unborn mountain]

Please take a screenshot of customer service latest response.

[grand dagger]

Ok

[unborn mountain]

Can you still login the game?

[grand dagger]

The game yes

But not my hacked account

[ancient pier]

unlink your hacked account

[grand dagger]

Yes but not my hacked account

[grand dagger]

This is not the hacked account

[unborn mountain]

What is the social media you used to login the game?

[grand dagger]

Now i am using Twitter but different account

[unborn mountain]

Login to your HACKED game account

[grand dagger]

I can not

[ancient pier]

It s happened with me but I regain my Twitter account but a message appears to me

[grand dagger]

I did not understand

[grand dagger]

I did not understand

[ancient pier]

when I regain my Twitter account I tried to login but the hacker changed the version

@grand dagger you don't have your Twitter account right?

[grand dagger]

Potato where are you ?

[hollow ermine]

Hey PUBG Mobile support team , My account in the game was blocked without warning. For no reason I did not violate the terms and conditions of the game. I hope my account will be returned and removed from it. please un banned my account I didn't break your rules . Request and wait for your response anxiously .

ID : (5406687871)
EMIL : [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow ermine.

[little cliff]

You'll have to contact customer service for further assistance.

[ancient pier]

from the game

[little cliff]

Be advice, if your account has migrated to a newer version you cannot switch back to the version you were playing with. Yes , in game.

[unborn mountain]

Only facebook support cam help you regarding your hacked facebook account.

[grand dagger]

I do not care about my facebook

[ancient pier]

I regain my Twitter account than I open the Indian battelground pubg

transfer data to pubg mobile

but my Twitter account is suspend now I can not transfer

[unborn mountain]

Unfortunately, if you cannot login your hacked account, because your social media has been hacked, you'll need to contact your social media support.

[little cliff]

Contact Twitter customer service. We unfortunately cannot help you further more since your account is related to BGMI. You are more than welcome to go to their server for further assistance.

[grand dagger]

Ok the question is what if he unlink my hacked facebook account what is the solution now?

[placid sorrel]

I collected tournament room card 30day

@night cloak

[grand dagger]

Potato answer me please

[ancient pier]

what about transfer data it works ? and I can regain my account ?

[little cliff]

Could possibly work if you regain your twitter account. But you already transfered once, it might not let you come back to global.

[ancient pier]

Thank you

[unborn mountain]

You'll need atleast 1 social media to recover your account

[grand dagger]

Hello are you kidding what if he unlink all mine

[little cliff]

If he unlinked your hacked social media account and you have no other social media to recover your account then it is not recoverable.

[grand dagger]

In this point you have to ban the account because it is mine not his

[unborn mountain]

This is not possible.

[topaz trellis]

Is their anyway to help my friend in getting his account back he is fighting for it rn with the hacker 🥶

[little cliff]

He needs to contact in-game customer service.

[hexed dew]

Hi, look, I'm frustrated every now and then I received 10-minute ban, I'm tired, my connection is not bad, and I have already written to customer service and it is always the same answer that is for violating the agreement but I have read a thousand times and not I have done nothing illegal, they are making me lose tournaments and not only I was affected but also third parties, please help me and stop giving me the same answer

Id: 5119910450
Device: IPhone7 plus
Wifi
Country: Honduras

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hexed dew.

[unborn mountain]

Refer to subpoint 4.9 on #faq.

[cosmic loom]

Broo I needed esports room card please give me 🥺🥺🥺

[sick shale]

You can't ask for it. It's only used for the official events

[cosmic loom]

But some one said to contact pubg official

[sick shale]

Who and why?

[cosmic loom]

To buy eSports room card
He conducted invitational and international scrims

[sick shale]

There's no way to purchase these room cards. In case if you're conducting a PUBG MOBILE tournament, you may refer to this message:
#questions message

[cosmic loom]

Hee have screen shot and proof 😭😭

Ok what benefits in eSports room card 🥺

[night cloak]

My friends account is being hacked they took over his Twitter and changed his credentials and is trying to remove his Apple ID to lock him out how can we stop them

?

[brittle wagon]

Hello im content creator for pubg why i didnt get any hashtags like my friends?

[mental hinge]

Hey PUBG Mobile support team ,
In pubg mobile game, my account was hacked.
I contacted technical support in the game itself, but I received an answer that they can’t help me to restore my account.
Someone hacked my social media account in Twitter and I I linked the game to only one social media account on Twitter so I can’t access to my account.
I have all the receipts and information the hacker could not have known.
Yes, I remember the date the game was installed.
This is the only game I've played for 3 years.
And they hacked it when I began to invest a lot of money in the game, for me these are large sums.
My id is 5119545209
I ask you to sort out this issue or provide contacts to the higher management for further investigation, since I believe that my rights have been violated.
I only logged into the game on two devices.
I ask you to give an answer to this letter!
I understand that for you these are ridiculous amounts of money, but for me this is good money that I spent on the game.
Thank you.

[brittle wagon]

Hello im content creator for pubg why i didnt get any hashtags like my friends?

[marsh beacon]

I want help, my account was hacked and I got my facebook back, but the hacker can still log in via Twitter. I want to unlink it on Twitter

[unborn mountain]

What was their latest response?

[mental hinge]

The say you should access with another link but my account was linked with just Twitter.
I spent about 3000$

[little cliff]

Hashtags?

[vocal plume]

Hey

@brittle wagon wanna play pubg?

[little cliff]

Feel free to use #activities & #pubg-mobile to look for people playing/wanting to play .

[marsh beacon]

I want help, my account was hacked and I got my facebook back, but the hacker can still log in via Twitter. I want to unlink it on Twitter

[celest shadow]

You should contact the customer service in-game for further assistance in this regard, @marsh beacon. The attached screenshot can be used as a reference:

[marsh beacon]

@celest shadow I have emailed them, but there is no response so far and the account has been banned for one day and I am afraid tomorrow that the hacker will enter him and ban him for 10 years because he linked him to the Twitter account

[celest shadow]

You need to contact the customer service in the game. You may refer to subpoint 5.4 in #faq for further instructions.

[marsh beacon]

@celest shadow I really don't know where I recovered my Facebook account today but I just want to unlink Twitter because it will be banned for 10 years

Can you help me I can send you everything related to the account@celest shadow

[violet spruce]

Only In-Game Customer Support Can Help You .

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[celest shadow]

You can contact the customer service from your basic settings at the bottom-right corner.

[marsh beacon]

@celest shadow I messaged them there and sent them everything, the ID, the account number, and the purchase that I made, but now I am afraid that the account will be banned by the hacker, because he still has access to it.

@celest shadow The problem is that I haven't received any response yet. It's been almost 12 hours

[celest shadow]

The customer service receives an enormous amount of requests every day, so please be patient for their response.

[marsh beacon]

@celest shadow But the problem is that he may use and cheat and be banned 10 years and it will become a big problem for me

[celest shadow]

If your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[brittle wagon]

I mean the content creators title

[celest shadow]

Which one are you referring to? Do you have a screenshot?

[marsh beacon]

@celest shadow But I told you now before there is any cheating or something like that, so I want to remove the link of the Twitter account from the account

[broken coral]

@celest shadow hi there i have problem with my rank since 2 days my rank top 400 and till today i didn't get conqueror in duo why?

[celest shadow]

This is a matter only the customer service in-game will be able to assist you with. If you have contacted them, please wait patiently for a response.

[broken coral]

@celest shadow not yet contact...

[celest shadow]

The Conqueror tier is updated every day at 00:20 UTC. Please make sure that you are in the Ace tier (top 500).

[broken coral]

@celest shadow

@celest shadow check that since 2 days im in top 400

[celest shadow]

Correct. You need to maintain top 500 until the refresh at 00:20 UTC.

[broken coral]

@celest shadow im in top 500 since monday

@celest shadow i know the timing etc all its been 36 hours im in top 500 till now there is nothing happened

[celest shadow]

You may wait for today's refresh. Please make sure that you stay within top 500 and not lower. Otherwise, you may not be ranked Conqueror.

[broken coral]

@celest shadow okay... i wil wait till tomorrow

[celest shadow]

It is likely that players passed you during the refresh and you were pushed down to 501 or lower, but some other players lost points later during the day and you climbed back up. You should gain additional points today so that you do not get overtaken before and during the refresh.

[broken coral]

@celest shadow its not that i were not push out to 501 my ranking was same going dawn not up at the refresh time my ranking was 445

[night cloak]

i need help...my account in global version was hacked and the hacker has unlinked my social accounts and linked his facebook account. I am able to access the account though email otp login but in the settings option, there is no option to unlink or link any social media account... please help

[quasi dome]

pubg update 1.5:ignition will be an update for bgmi also?

[humble wren]

As the hacker linked his Facebook account to your account, you cannot unlink the hacker's Facebook for 21 days.

For process to unlink your account, you may search and get information from Google or Safari.

[grand dagger]

You will not get any help here

The support him self is not helpful

Stupid system and stupid game

I am not going to play and i will advice any one to stop playing

I paid more than 5000& and they did not help me

And full of hackers

[humble wren]

You can try to link your Google Play account to your PUBG account if you did not link it yet. If you did not unlink any social account from your account in the recent 21 days, you can try to unlink your Twitter account from your PUBG account and connect to your Facebook account or use your Google Play only for login.

[night cloak]

but it has already been a month since he might have logged in because i had received email otp on may 25th but i was unaware of the fact that this otp was for logging in.

[humble wren]

Yes, you can. If they did not unlink any of their social media account from their PUBG Account in the recent 21 days, they can try to unlink the Twitter account from the account.

[night cloak]

The hacker changed the Twitter credentials it can’t be unlinked til 7 days

[humble wren]

If you did not unlink any of your social media account from your PUBG account in the recent 21 days, u can try to unlink the hacker's social media account

[humble wren]

As it can't be unlinked from their PUBG account until it reaches 7 days, I'm afraid they'll have to wait. If I'm correct, if Google Play account or Apple ID is linked to a PUBG account, it will have to take 7 days until it is unlinked.

[night cloak]

So the Twitter account can’t be unlinked?

[humble wren]

Hm.......

That's strange

[humble wren]

It can be unlinked if u did not unlink any other social media account from your PUBG account in the recent 21 days

[night cloak]

Ok

I’ll let him know

[humble wren]

You can try to tell your friends to unlink that Twitter account from the PUBG account if they know how to unlink social media accounts from PUBG account

[humble wren]

Alright, please give me a respond if he tried.

[night cloak]

The person who compromised your account either linked their Google Play/Game Center/ Apple Account/ WeChat/ VK account. Hence you cannot see it.

[slow sphinx]

As my usual server was Asia
In TPP I am in Asia server ,but in FPP I am in Middle East server
I makes match making time is high and I am unable to enter the match in fpp

[night cloak]

@slow sphinx It is showing your highest tier reached for the FPP. If you have selected Asia, you will be playing on Asia server with a different FPP rank.

[night cloak]

yeah i know that but how am i supposed to unlink it or recover it back?

@night cloak If you are on iOS, you need an Android device. Or, vice versa.

[humble wren]

try tapping on the Facebook thing

[pseudo marten]

Hello I Am Unable To Change My Current Region To My Country Can You Plz Help Me?

[humble wren]

It's very strange as there is no unlink button there

[slow sphinx]

But match making time is more than 20 minutes it takes

[night cloak]

@pseudo marten What’s your current region and your preferred country?

[humble wren]

Go to settings, swipe down and select change country, choose your country and done!

[night cloak]

@slow sphinx Are you on emulator?

[slow sphinx]

No

[humble wren]

What device are you on then

[pseudo marten]

@night cloak my current region in pubg is Libya And My Country Is Pakistan

[night cloak]

@slow sphinx Then it should not take that long. Could you start a match right now and take a screenshot after 20 minutes showing you are waiting 20 minutes?

An old screenshot would be okay too.

[night cloak]

did that but nothing happened

[humble wren]

Oh

What device do u use @night cloak ?

[night cloak]

android

@pseudo marten Unfortunately, changing to Pakistan region is not possible now. For further information, please ask this in the Pakistan Discord server. The link is in #735483472432594994 3.1.

[humble wren]

@night cloak look here the unlink button is not available

[night cloak]

@humble wren This might help.

[pseudo marten]

@humble wren after clicking on change country region pubg mobile shows me to link local mobile number but i am also unable to link mobile number it shows parameter error

[humble wren]

This is mine. If I'm right u need to link 2 social media accounts to unlink accounts

[humble wren]

Oh

[night cloak]

It is not the case when you use Android but the person compromised your account use iOS. The other linked social media will be invisible.

[humble wren]

Ahhh yes

That explains why in the screenshot it only have 1 social media slot

[night cloak]

so in order to unlink his/her account, i would have to login from an ios device?

[humble wren]

Perhaps this is the solution

[night cloak]

iOS if they used any of the two Apple login methods. Otherwise, you need to install WeChat or VK apps on your Android to test if one of these two are linked.

[grand dagger]

Can i have link to the turkey discord

[night cloak]

@grand dagger You can find the link in the #735483472432594994 3.1.

[humble wren]

@night cloak if you have linked 2 social media accounts to your account, which account did u linked?

[night cloak]

isnt there any other solution like account recovery because i have every information that might be needed for it

[pseudo marten]

@baby shark When it will be possible to change back my country region to Pakistan?

[night cloak]

previously i had linked my facebook, google

[humble wren]

Try Google

[night cloak]

There is another solution which involves the customer service. But it might take up to 60 days.

@pseudo marten There is no information, unfortunately.

[grand dagger]

I did not find turkey’s discord

[pseudo marten]

@deep canyon can you plz send me Pakistan Server Link

[night cloak]

@grand dagger It is right there. Could you share a screenshot?

@pseudo marten You can find it in #735483472432594994 3.1.

[humble wren]

@night cloak I wanna ask a question. As my ex-account have been hacked by hacker with my Twitter, and the account migrated to a higher version which is believe it's Battlegrounds India version. Is there any way to get it back to the global version?

[night cloak]

@solar peak Please use #copyright.

[night cloak]

i tried doing that but the major issue is that i am from india and i am trying to get my account back in order to transfer it to bgmi (local version)... so when i tried contacting customer support for recovery they ended up replying that the game is banned for users in india....

@humble wren Unfortunately, no. The account now contains information about a region who do not want their data moved to a different country.

[humble wren]

Oh it's alright, thanks!

[night cloak]

@night cloak If you are from India, customer service will not help you. Your only bet is an iOS device now.

[humble wren]

Have u said any blacklisted words or used gfx tools, or always harming teammates?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @humble wren.

[humble wren]

Yeah

[pseudo marten]

@night cloak i can't find any Pakistan discord server in #735483472432594994 3.1 can you plz give me more details

[humble wren]

Scroll up

[humble wren]

@night cloak

[slow sphinx]

Still I can't enter the match

[night cloak]

@slow sphinx Are you from India?

[slow sphinx]

No

[night cloak]

Thanks for the screenshot. Will forward the issue.

[humble wren]

Imma stay here as long as I can and try to help people with staff

[crude dirge]

oh so you are mobile support hope

[humble wren]

No

But imma use what I know to help others players

[crude dirge]

not you i asked baby shark aka hope

[humble wren]

Ouh okok

[crude dirge]

same here but for emulator players

[slow sphinx]

Ok

[humble wren]

Poggers

[crude dirge]

why?

[wide void]

Avoid irrelevant chatting here @humble wren @crude dirge use #chat instead

[humble wren]

Ok, sorry

[uneven pumice]

In which regions tournament room cards are available?

[thorny cobalt]

What man???🙄

[marsh beacon]

I need help My account has been hacked The hacker can still access my Twitter account I want to remove it

[pallid briar]

Please refer to this pinned message:

#questions message

[pallid briar]

You can start securing you social media account by changing password and enabling 2FA.To unlink/remove any unauthorized social media account you need to contact the in-game customer service. You can use this screenshot below as an example:

[gusty dune]

My data transfer problem

Scammer pubg mobile😩

[pallid briar]

Can you provide a screenshot?

[gusty dune]

My eu region data not transfer in BGMI

And no option for change region in pubg mobile

[pallid briar]

Once your data is transferred into one of the EEA regions, you will not be able to change your country/transfer your account at will due to the GDPR law. There is no other way, unfortunately.

[brittle wagon]

Yes this

[gusty dune]

I now but why pubg mobile do anything for this problem

[pallid briar]

The GDPR law simply doesn't allow you to transfer your data out of the EEA region.As long as the law is there there is nothing we can do about it.

[gusty dune]

This is not good😩

I want to transfer my data in BGMI

[humble wren]

Mate, law is law. If u still want to do it, you'll need to risk your whole life because if u get caught doing it, you'll go to jail

[gusty dune]

[cedar spire]

Any updates regarding hacked accounts migrated to BGMI?

[pallid briar]

No.

[brittle wagon]

Why i didnt get this title yet ?

[fleet wigeon]

Again I ask my Social Star and Everyones Favorite Achievement are not Counting ? Is there a way we fix this issue or should I wait for an update ? Only MOD reply please

[mortal apex]

It’s given only to selected players.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fleet wigeon. You can also submit a report in #old in compliance with the channel's pinned instructions.

[brittle wagon]

How u select them ??? Im content creater too!! What should i do to get it

[glossy geyser]

@lime juniper hello sir i announced giveaway on my Instagram and now that post is removed from your side as a cheating content , really ? Your team isn't working properly giving strike on legit YouTubers and now removing post. PUBG should take action against this procedure . I hope any moderator reply me regarding this situation .

[mortal apex]

The Vanguard title is given to specific players, you cannot get it.

[remote bramble]

In the new update, will Erangel change or is this only a mod?

[odd parcel]

Anyone know how to get 18 digit identification numeric on discord pls dm

[frozen bough]

@night cloak

[storm flume]

Please consider blocking the user or reporting the content to Discord, @frozen bough, as we are unfortunately unable to assist with behavior outside of our Discord server.

Refer to http://bit.ly/d_uid or the following steps for instructions on how to acquire user identifications, @odd parcel:

Desktop & Web

:white_small_square: Enable the Developer Mode under Advanced in the Discord settings.
:white_small_square: Right-click on a username or profile, and select Copy ID.

Android

:white_small_square: Enable the Developer Mode under Behavior - CHAT BEHAVIOR in the Discord settings.
:white_small_square: Press and hold on a profile picture in a channel or private conversation, scroll down, and select Copy ID under DEVELOPER MODE.

iOS

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Tap on a profile picture, press the three-dotted menu located in the top-right corner, and select Copy ID.

[celest shadow]

It is an event mode.

[brittle wagon]

Even if i share pubg video and design and open crate?

[remote bramble]

Ok thanks

[celest shadow]

The Vanguard One title is given to a select number of players at the community team's discretion, @brittle wagon. It is not given to content creators or anyone else.

[fading bloom]

Why bonus challenge unavailable this week till sunday it was working but from monday it unavailable….! Please guide on what basis it available and unavailable we are confused 😐

[night cloak]

Bonus challenge why unavailable

[stone notch]

Pubg Pubg Account Banned By this mistake please help !!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone notch.

[pliant aspen]

I have bought an account and the one I bought from before giving it to me he linked his Gmail and he can open it in any time so please help me unlink gmail

@heavy vortex ???

[heavy vortex]

Trading accounts is against the TOS. You just broke the game TOS and want help from them .

[pliant aspen]

I didn't know this is against TOS actually

[celest shadow]

Buying, selling and trading game accounts are against PUBG MOBILE's terms of service. Please play on your own account or create a new one.

Feel free to contact the customer service in-game for further assistance.

[pliant aspen]

Okay it's mine so now we can say it's hacked so help me get it back

If I knew this go against ur rules I wouldn't have done it of course but I didn't know

[storm flume]

Please contact the customer service for further assistance, @pliant aspen.

[pliant aspen]

Sorry but how can I contact them ?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @pliant aspen.

[fiery scaffold]

My friend FOG is banned for 10 years for being too OP

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fiery scaffold.

[storm flume]

Please do not use languages other than English, @cedar oxide. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar oxide]

hello, I have a problem with the entrance, the system gave me a ban for 24 hours after the expiration of 3 days, I cannot understand what the problem is, that I have third-party programs on my device, but I have an iPhone and as I know there is no such thing, I have a beta version of IOS installed 15.1 I ask you to somehow reconsider my device

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cedar oxide.

[fading bloom]

Help Why bonus challenge unavailable this week till sunday it was working but from monday it unavailable….! Please guide on what basis it available and unavailable we are confused 😐

[twin berry]

Hello, first of all, Pubg Mobile Team. I'm Eren Uzunay banned on 28/04/2021. I didn't use any illegal or cheating. My account was unjustly closed and banned. There is no 3rd party software in my account. Take it easy, ID:5546551204Dear Pubg MOBILE Authority, I am Eren Bey, the owner of the account with the ID number 5546551204. I am playing the account with the ID number 5546551204 in August 2019 and I made my first payment on August 18, 2020. I have always played the game actively and in accordance with the rules. My Account is on April 28, 2021 I have been completely blocked from the Game for 10 years. I think this is an unfair action against me, and I would like to state that I have never cheated or purchased a paid tip in my account. I do live broadcasts on many platforms. I want it done. I request your attention. I did not cheat on my account. I want my account to be checked. I think it is an unfair ban. . I did not use any cheats in the game and I did not make any illegal actions that could cause me to be suspended from the game. I don't think I have behaved inappropriately. I would like to request a proof of why you closed my account. I request my account to be reopened as soon as possible. I wish you good work. My Account Information  Account ID: 5546551204  Username: ROL丨KORSAN  Current Level: 66   [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin berry.

[feral forge]

Bonus Challenge is currently not available, while we do not have information on when will it reopen again.

[weak sun]

@final sleet

[surreal lynx]

When can we expect Ranked Arena?

[final sleet]

I bought UC from ingame shop but didn’t show me the uc I bought

[celest shadow]

No information in this regard.

[celest shadow]

When you face network latency or slight network fluctuations, these reasons may cause the delay in receiving UC/Items. We request you to wait for 12-24 hours to ensure that your purchase is successfully issued to your account.

If you have already waited for 24 hours or longer but did not receive the UC/Items, please do not hesitate to contact the customer service in-game and provide them with the specific screenshots of the payment receipt and purchasing time/amount, the support agent will have an investigation on it and reissue the UC/Items to your account after it has been confirmed.

[cyan portal]

How can I complete them

@celest shadow

[celest shadow]

You need to complete them in the Traverse - Insectoid event mode in Erangel.

[cyan portal]

How

Which thing gonna do it

[celest shadow]

You need to transform into an Insectoid at one of the Labs (can be located from the map). Once you have transformed into one, you need to:

• collect 6 Luminators (little sunlight that is floating around the Lab and outside of it). You can only obtain this while you are in the Insectoid form and in the quantum field.

• defeat 1 other Insectoid. Meaning, you need to kill an enemy that is in the Insectoid form.

[night cloak]

My pubg mobile account is been hacked and I can still login in from my e email connected , but now they connect my account to Battlegrounds mobile india please help me to get my my account

[feral forge]

If your account has been compromised, please contact the customer service in-game for further assistance. Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account.

[night cloak]

I had My Pubg Mobile account hacked , First they hacked My Twitter login and They unlinked my 2nd login , cant we do anything else to retrive it bck

[feral forge]

Do you still have access to your PUBG MOBILE account?

[night cloak]

Nope They Changed all The details Now ;-;

[feral forge]

In this case you should first contact the Twitter support to recover and regain your access to your account, you may refer to subpoint 2.8 in #faq for further information. Please know that if you do not have access to your PUBG MOBILE account, there is nothing that the customer service in-game can do to assist you.

[storm flume]

Please contact the customer service for further assistance, @final sleet.

[final sleet]

I bought uc I didn’t get it and then I restart the game and the uc I had before also disappeared

[night cloak]

I tried To regain my twitter account using The twitter support but it was useless

[feral forge]

You will have to first recover your Twitter account, make sure you have access to at least one of the linked social media to your PUBG MOBILE account before contacting the customer service in-game, @night cloak.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sinful goblet.

[cyan portal]

Oh thanks

[celest shadow]

Please do not self-promote here, @tardy mortar.

[final sleet]

@feral forge @celest shadow

[feral forge]

Please refer to the above response, @final sleet.

[cedar spire]

My account got scammed, hacked and migrated to another version. Can anyone help me regarding this? Please? Its been 15 days now ive been seeking for help and im just getting muted instead to getting help. Please help !!

[sinful goblet]

I want to report a Facebook page selling cheats and config files

[amber stump]

#pubg-chat I HAD TOW ACCOUNT AND BOTH WERE LINKED TO PLAY GAMES AND DIFFERENT GMAIL BUT I TRANSFERRED MY ONE ACCOUNT TO BGMI NOW I AM UNABLE TO LOGIN MY GLOBAL ACCOUNT AND THAT IS NOT TRANSFERRED TO BGMI AND WHEN EVER I AM CLICKING ON PLAY GAMES IT'S SHOWING THIS

[sinful goblet]

How can I report a Facebook page selling cheats?

[opal bluff]

hi Support, how can i contact an admin here ?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sinful goblet.

[celest shadow]

Please reinstall PUBG MOBILE and try again.

[amber stump]

Done it

[celest shadow]

How can we help you?

[amber stump]

I want an official person to talk

[sharp violet]

Hi, Is this the right website for star challenge registeration? europe 2021?

[celest shadow]

Can you please provide a screenshot, @amber stump?

[amber stump]

Can something be done?

[celest shadow]

You need to reinstall your game and select the correct Google Play Games account when logging in.

[amber stump]

I am not getting the option to select the play games account that's the problem

Whenever clicking on play games showing this

[celest shadow]

You may need to remove the Google Play Games account that has been transferred to another version from your device and try again.

[amber stump]

Ok but what about the account in other version?

Ok let me try this first