questions

[feral forge]

Where did the person send it to you?

[wind trellis]

The video is very clear that it is playing with a cheat program

In a private WhatsApp

How can he play with a strong account and not get a ban and play while he is assured that he will not be banned

@feral forgeوالاغرب From this that the video is not acceptable What proof do you want then

[storm flume]

Please do not use languages other than English, @wind trellis. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wind trellis]

What is that

[feral forge]

If you happen to know the source of the cheating program, please report it through this link: https://bit.ly/3soBavK.

[wind trellis]

I don't know where it came from but this guy brags to me that he can't be banned

[upbeat tangle]

My account was hacked by someone N do transfer to BGMI .I alrdy recover my account back but I’m from Malaysia can u guys help me to transfer back to global

[wind trellis]

@feral forge I saw his helper that he was playing with a cheat program. How can he tell me that it is not acceptable? He will drive me crazy.

this is not fair

He's clearly cheating and you don't want to ban him

What now

[feral forge]

You can only report via the cheater reports form (https://bit.ly/3uDSJZv) if you have proper and crystal clear video evidence of the player cheating that meet the requirements as said in the form.

[wind trellis]

Oh my God !! Oh my God !
the man is a cheat program in the video and it is very clear what is this happening here

[upbeat tangle]

My account was hacked by someone N do transfer to BGMI .I alrdy recover my account back but I’m from Malaysia can u guys help me to transfer back to global

[wind trellis]

Yes, as I expected, there is no response, there is no fair play at all here. I regret that I have already reached @feral forge

[feral forge]

Unfortunately, once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE, @upbeat tangle. You will have to download the version of the game that your account is transferred in order to continue playing.

[wind trellis]

Thank you very much for the very bad help. !!
Peace.

[celest shadow]

Your video evidence did not contain a numeric user identification, and this is a requirement. If you are unable to provide a video evidence that is in line with our requirements, then we will not be able to proceed with your report. Thank you for your understanding.

[wind trellis]

I wrote it

I put the digital ID in the report

@celest shadow

Is this what you mean??

@celest shadow Are you here??

Would you allow me to put the video here? to see for yourselves !!

[whole cradle]

emulater where

[celest shadow]

Your video evidence must have this. If it does not meet the requirements, your report will be declined. If you do not have this, feel free to report the player in the game instead, @wind trellis.

[storm flume]

You can now access #emulator-chat and #emulator-support, @whole cradle. Revert this at any time by sending .emulator in #481204134859505684.

[wind trellis]

okay I understand

[celest shadow]

Thank you for your understanding.

[frozen imp]

hey my email got which i linked to the my pubgm account what can i do?

got hacked*

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @night cloak.

[feral forge]

This channel is reserved or PUBG MOBILE related inquiry, if you do not require any assistance please move to our discussion channels, @night cloak. Also, please avoid spamming the same or similar message excessively.

[candid jewel]

When my account got hacked i talked to customer support to unlink the hackers id. After a few tickets they said the problem will be solved within 60 days. But now the hacker is trying to get me banned. And also unlink my remaining social media account. What do i do?

[cyan citrus]

@candid jewelPlease wait for the customer support to remove the hacker's access from your account . Also , the hacker can't remove your account from the game if you keep it logged in regularly .

[candid jewel]

He is banning me so that he can prevent me from logging in. I cant login once the account is banned and my social media will be unlinked.

[cyan citrus]

Unfortunately there is no other way . Only to wait until the security team get backs to you . Also , please be advised that your account security is your own responsibility . Do not share your credentials with anyone and also use two step authentication .

[timid willow]

Ive been having this issue for nearly 2 weeks with pubg mobile in game voice chat where If i turn on the mic my team mates cant hear me and on my side there is not audio, I play on IPAD currently on ios 14, I have double checked that pubg mobile does have mic permissions enabled however this problem is persistent. I have noticed that there is no audio indicator when my mic is on and sometime when the mic does work there is this small orange dot. is there any fix to this ?

[candid jewel]

I took care of my responsibilities. My fb didnt get hacked it is safe. I have 2FA. He logged in from twitter. Once my fb is gone will customer support follow through on their promise within 60 days and remove both the hackers twitter and now the fb with which he logged in? Or is the account now lost? Is there any other way?

[night cloak]

my account had been stolen but i regained access through twitter only they linked a facebook account and i want to remove it to have full access to the account

[cyan citrus]

@candid jewelIf your Facebook account is compromised, you are advised to change password for your Facebook account as soon as possible and remove unauthorized sessions. Also , you can reach out to the customer support for Twitter , they might be able help you at earliest regarding your hacked social media account.

[onyx dagger]

You may unlink it via the in-game settings, @night cloak.

[compact prawn]

no ping, the game jumped back in a moment and the screen loading message appeared 3 seconds later everything was fixed Did the internet suddenly go out? HELP ME

[onyx dagger]

Please state your issue in a more detailed way, @compact prawn.

[night cloak]

I can't because he linked the account 5 days ago

[cunning nexus]

My game keeps crashing so constantly that its basically unplayable

[onyx dagger]

It looks like a visible bug issue, please report about it in #old.

Or else, kindly be patient for a moderator to assist you with this, due to my unfamiliarity to Apple devices.

[cyan citrus]

That is a known issue . If you are facing mic issue , a temporary fix would be to restart game and rejoin the lobby . Please feel free too add your feedback in #old .

[onyx dagger]

You may refer to #faq 4.5, @cunning nexus.

[onyx dagger]

Well, if that is the case, please contact the Customer Service in-game for further assistance in this regard.

[cunning nexus]

What do i do if it continues even if i did those things multiple times?

[wanton estuary]

we have terminated your connection because of a data error with your client. while i am playing tdm i got this. for what reasons ?.kindly help me . why i got this issue. how can i solve it ?

[compact prawn]

I don't have ping, but the game suddenly jumped back and the loading message appeared on the screen 2 3 seconds and then it was fixed
I use translate so it's problematic

[cyan citrus]

@wanton estuaryYou may refer to subpoint 4.9 in #faq . Also make sure you are playing on a stable network connection .

[night cloak]

I've contacted them several times, I never have an answer from them

[onyx dagger]

If nothing works, I would suggest you to probably upgrade your device.

[cunning nexus]

Okay thanks

[onyx dagger]

Did you mean that you got disconnected in-game?

[onyx dagger]

You're very welcome!

[onyx dagger]

You may refer to #faq 5.5.

[timid willow]

Ive tried restarting game but that doesnt work, i have to restart the device but again doesnt work all the time

[spare storm]

Where should i give my suggestions about game performance

[onyx dagger]

#old.

[hearty dawn]

Any idea on when metro is coming back?

[onyx dagger]

It looks like a visible bug issue, please report about it in #old.

[onyx dagger]

No information regarding that.

[cyan citrus]

Did you try doing a routine repair ? Also , disable microphone permission for PUBG MOBILE and enable it again .

[compact prawn]

yes but everything was instant I was wondering if there is a problem I'm playing the game at 1280x1024 resolution, is it okay?

[hearty dawn]

Maybe on the July 5th update?

[timid willow]

Yes sir

[wanton estuary]

being using dns changer , will account ban ?

[onyx dagger]

No information regarding that.
So, not sure. :(

[candid jewel]

My problem isn’t compromised social media account, my problem is a hacker with his twitter id connected to my pubg account and he is trying to get me third party banned so that he can unlink my fb account. Can you tell me what I should do now? Since contacting fb and twitter makes no sense at all.

[onyx dagger]

No.

[cyan citrus]

No , it is safe to use .

[wanton estuary]

thank u so much

[compact prawn]

yes but everything was instant I was wondering if there is a problem I'm playing the game at 1280x1024 resolution, is it okay?

[onyx dagger]

1280x1024?

Well, if you keep on getting disconnected, please refer to #faq 4.9.

[candid jewel]

Can you please tell me what method will get me banned with 10 seconds so that I can unlink the hackers account as soon as im unbanned and get myself banned again so the hacker is unlinked? That will solve my whole problem i just need something which gets me banned for 7 days and i cant find an instant ban method

[cyan citrus]

Oh I apologize for misunderstanding your issue . Please wait for the customer support to get back to you . That might be unpleasant , but there is no other way .

[onyx dagger]

We cannot help with banning game accounts. If you did get hacked, please contact the Customer Services in-game as soon as possible.

[candid jewel]

Then i am truly lost

Thanks for your time

[onyx dagger]

Never lose hope!

[compact prawn]

I am an emulator player and you can open gameloop with special resolution because of that

[onyx dagger]

Ah, I see.

Well, please move to #emulator-support for further assistance.

[bitter yew]

When will the third link update come out?

[candid jewel]

No one really helps. I had to get 5 tickets to get customer support to agree to unlink the hackers twitter and he is now banning my account.

[cyan citrus]

That is not an option as well . Terms and services violation are mostly permanent . You are advised to please wait patiently .

[onyx dagger]

No information regarding that.

[candid jewel]

Ok thank you

[cyan citrus]

@candid jewelThank you for your understanding . Should you have any other concerns , please feel free to reach out to us again .

[candid jewel]

Sure

[spare storm]

@onyx dagger can u look into the issue of bullet spread due to resolution.

[candid jewel]

Wanted to ask, will posting nsfw pictures in moments get the account insta banned? Or are they allowed?

[onyx dagger]

If you do have any reports/concerns, feel free to report about it, in #old.

[spare storm]

I have posted there

[onyx dagger]

NSFW is not allowed. Of course.

Feel free to check out for players in #activities. This is a support channel.

[onyx dagger]

Oh, all right, then! The Tencent community team members go through the channel regularly.

[compact prawn]

emulatör support Why is no one helping

[onyx dagger]

Kindly wait patiently for a response.

[feral forge]

If you still have access to your linked e-mail address, we recommend that you change the password immediately by following the instructions below:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[frozen imp]

No i dont have access

And i contacted the ingame support and the hacked email still linked

[onyx dagger]

You need to have access to your Game account in order to do something.

[frozen imp]

I have with my twitter account

I can login with my twitter and facebook acoount

I am afraid that the hacker would ban my pubgm account

[feral forge]

You may contact the in-game customer service for further assistance to unlink the hacked e-mail, @frozen imp.

[frozen imp]

I contacted them earlier this month and hacked email still linked ... How can i get help?

[feral forge]

Have you provided all the information requested by the customer service in-game?

[sharp jungle]

hi

how to colorful text in gl chat

[frozen imp]

Yes

[feral forge]

what was the last response that you received from them, @frozen imp?

[frozen imp]

Nothing actually they haven't respond yet

[celest shadow]

You cannot obtain this in the world chat.

[sharp jungle]

its removed??

[celest shadow]

The bug has been corrected.

[onyx dagger]

Waiting patiently for their response is the way, then.

[candid jewel]

Here for one last question guys. If a hacker gets control of my account, but i have email linked and my phone number linked, is there ANY way he can unlink them? Or will i be able to login

[feral forge]

There is no way that they can unlink your e-mail/phone number link without contacting the customer service in-game and provide the requested information accurately in order to prove the ownership.

[candid jewel]

Nice

[frozen imp]

Thank you

[onyx dagger]

You're very welcome!

[open coral]

I got this error please help mw

[candid jewel]

When we are chatting with the customer support, can the hacker see the requested information we are sending like receipts and email etc?

Or is it only visible on the device from which it was sent?

[open coral]

I can't transfer my pubg data to bgmi

[urban osprey]

Have i have a question , what is pubg mobile contact mail?

[hallow gulch]

Contact the customer support of the game mentioned. We are unable to provide assistance.

[wraith terrace]

How do I mute people? I can't mute for over a month now =/

[urban osprey]

@hallow gulch i write custom service like 4 hours ago and i dont recieve any answer , and its so urgent , because i want to unlink a hacker conmection

[hallow gulch]

Here you go.

[e-mail]

[severe crater]

Metro royale voice pack is gone?😫

[urban osprey]

@hallow gulch thanks so muck

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @urban osprey.

[hallow gulch]

Seems like so.

[hallow gulch]

Please elaborate further.

[wraith terrace]

When I mute people I still hear them, and loud.

[severe crater]

That's unfair it was perma lol

[wraith terrace]

The only solution is to mute everything.

[hallow gulch]

The bug will be fixed soon.

[wraith terrace]

Oh, thanks.

[candid jewel]

^

[hallow gulch]

No.

[candid jewel]

You sure?

[hallow gulch]

However, the person accessing your account will be able to open the chat you have with customer support. I'm sure the team will acknowledge the issue right away, @candid jewel.

[feral forge]

Maybe it is due to the mode being removed. It might come back later when the Metro Royale game mode returns.

[candid jewel]

Wow there is hope after all. I can use my email to login and then contact customer support again. Thanks so much @cyan citrus @hallow gulch @night cloak

[feral forge]

Yes, it is only visible on the device that you used to contact them.

[north cloud]

I got banned for unfair reason. I was playing on iPhone then moved the account to iPad recently. Then got banned, I need so help regarding this matter

[polar marsh]

Please refer to the private message from @polar marsh for further information, @north cloud.

[steep pine]

Asia server is lagging on 53 ms please fix ishu

[cyan citrus]

@steep pinePlease make sure your internet connection is stable . Also , add your suggestions in #old .

[steep pine]

My internet is stable this thing happen with all player in chear park

[cyan citrus]

@steep pinePlease refer to the last part of my message .

[full sphinx]

Selam

[pallid briar]

Walaikum! kindly state your issue.

[night cloak]

I've been waiting for a long time for you to assist me in the support service and I haven't even had an answer for over an hour I really have to regain full access to my account.

My Account is been stolen 5 days ago please i need help

But my Account is been stolen

But I already got access again but they harassed a facebook account when I just used twitter

[night cloak]

is there anything i can do about it?

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

For any account related issues, please contact the in-game customer service for further assistance. And if you have already contacted them, please wait patiently for their respond as they receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[pine frigate]

Device: iPad Pro 2020
Device 2: iPhone 11 Pro Max

When using Beats Studio 3 or AirPods 2, the game uses the device microphone instead of the headphones microphone for voice chat, making me hard to hear for my teammates. How have these issues not been fixed yet? Any fixes?

[cyan citrus]

Hi , the game uses the device microphone as first preference because there is always latency issues with Bluetooth when you are using your headset that can cause mono sound . Please feel free to add your suggestions in #old .

[barren aurora]

Where?

I dont bay unofficial

What is tris

This is unofficial?

[cyan citrus]

@barren auroraPlease be advised if you have made unofficial purchases in the past, the game will deduct the amount until everything is balanced .

@barren auroraOnly purchases through in-game channels and https://www.pubgmobile.com/pay are accepted .

[barren aurora]

no you never bought uc except in the app

[pallid briar]

@barren aurora For transaction related issues you can contact the in-game customer service.

[barren aurora]

no i have never bought uc except in the app

[cyan citrus]

Please reach out to customer support in-game .

[night fog]

Dear pubg ,,,,, until when ???? We pay 70,000 uc for a car that we cant ride !! I hope yoy fix that soon. Anyone stands under the car box will prevent it from spawning and we cant use it

[main relic]

Please change my region I want to transfer my account to bgmi my game id is 5283902672

[tender marlin]

Plz give my channel back I will suicide without my youtube channel@Error 403 help me I not a hacker
By mistakely I used esp in my title

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night fog. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please send your concern in #copyright and wait patiently for a response, @tender marlin. We may otherwise have to mute you.

[celest shadow]

What is the issue you are currently facing? Can you please provide a screenshot?

[barren aurora]

Uc not delivery

[storm flume]

Please contact the customer service for further assistance, @barren aurora.

[barren aurora]

Im contact

Bat noting

[celest shadow]

Please be patient for the customer service to respond to your inquiry, @barren aurora. They receive an enormous amount of requests every day.

How can we help you, @cloud stump?

Please contact the customer service in-game for further assistance in this regard. If your social media account has been compromised or stolen, you will need to contact the customer service of your social media account in question to recover it.

Please refer to subpoint 2.8 and 5.4 in #faq for further information.

[strong portal]

When I try to open the beta, such a warning appears, is this a bug? (Beta is Verified)

[stone current]

@celest shadow

[celest shadow]

An Internet connection is required to verify the application developer's certificate when establishing trust. If you are not connected to the Internet when you trust an application, the device displays "Not Verified" instead. In order to use the application, you need to connect to the Internet, and tap the Verify App button.

For further information, please refer:

https://support.apple.com/en-us/HT204460

[neon shadow]

How i can unlink the email/phone number because i have no access to them and someone has access to them?

[celest shadow]

Please provide the screenshot in English so we can understand your issue better. Alternatively, you can join a regional community under subpoint 3.1 in #735483472432594994.

[neon shadow]

@celest shadow How i can unlink the email/phone number because i have no access to them and someone has access to them?

[celest shadow]

It is not possible for you to unlink your e-mail address or phone number on your own at the moment. If this login method has been compromised or stolen, please contact the customer service in-game for further assistance.

[strong portal]

But I connected to Internet

[celest shadow]

Can you please reinstall the application and make sure that you are connected to the Internet or use a different connection when trusting the application, @strong portal?

[strong portal]

Okay I will try reinstall

[celest shadow]

Thank you. Feel free to let me know if it worked.

[strong portal]

Okay thank you too 🙂

[neon shadow]

@celest shadow i already contacted customer service in-game but they ask me for a screenshot of the oldest payment, and some other information about my account, I answered every question correctly but i don't have a screenshot of the oldest payment, i know the amount of UC and the Date of it but i have no screen shot and they don't help me

it was long time ago

[celest shadow]

You need to provide the customer service with the information that they requested from you. This is to prove your ownership of the account. If you are unable to accurately provide them with these information, they will not be able to verify your identity and therefore will not be able to provide further assistance.

Are you on Android or iOS?

[north veldt]

when will Vikendi come back?

[livid bramble]

Hello Pubg Support,

I have Audio issue when I open my mic. I can not hear my teammates and they can not hear me as well. But when I mute my mic I can hear them.
This issue is from last week.
Please note that I'm using bluetooth headphone and the microphone is enabled for pubg in my tablet settings.

Please support me.

[celest shadow]

Vikendi will return in the future. There are no confirmed dates yet. Feel free to provide your feedback in #old.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @livid bramble. You can also submit a report in #old in compliance with the channel's pinned instructions.

[neon shadow]

@celest shadow I provided the customer service with all information that they requested from me, the only issue is with the oldest payment screenshot, i have all information about the oldest payment but it was long time ago so i can't get a screenshot, i think this is to prove my ownership of the account. i'm using Android

[livid bramble]

@celest shadow please support because I already contact the customer service in the game but no result.

[celest shadow]

Yes, all the information requested is so that the customer service can verify your identity and prove that you are the actual owner of the account, and not the unauthorized person. If you would like to obtain your Google Play payment receipts, please refer to the following support article for further information:

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/339-google-play-payment-receipt/?l=en&s=hot-topics&f=the-all-talent-championship-all-you-need-to-know&p=all

[celest shadow]

Please report the issue in #old. You should include a screen recording and a detailed description for your issue so that the developers can understand it better. You will also need to provide the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[strong portal]

I solved the problem, Thank you for your help.

[celest shadow]

Glad to read that.

[neon shadow]

@celest shadow I gave them information enough to prove my ownership of the account. i only can't get a screenshot of the oldest payment, so my account will remain hacked because i have all information but the oldest payment screenshot ?

[celest shadow]

You still need to provide the customer service with a screenshot of your oldest payment. You can check and search your Gmail for this information.

[neon shadow]

thank you 😫

[honest ether]

Hi

Is it possible to report a hack or hack group to Pubg ?

[storm flume]

Please do not use languages other than English, @winter timber. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @honest ether.

[winter timber]

I have a problem I need help

[feral forge]

how may we be of assistance, @winter timber?

[winter timber]

My account, please help

[feral forge]

could you please elaborate your issue?

[night cloak]

got banned

[strong void]

HELP MY ACCOUNT IS HACKED

[winter timber]

My account was banned for 10 years and it didn't do anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winter timber.

[strong void]

@feral forge help please

the person shows interesting in my account bio at "the account is ours"

[feral forge]

I am not sure if i understand what you mean by that, could you please elaborate?

[strong void]

@feral forge sorry this is google translation

a person stole my account, she put an email and is interesting in bio, like what he stole my account

[feral forge]

Do you still have access to your PUBG MOBILE account?

[strong void]

yes but he banned the account to dissociate my twitter

😭

[heavy vortex]

Why server lock don't work in solos. I see different server enemies in ME. How

[night cloak]

hello I need help for my account and customer service is not helping me at all I gave them all the info I gave and they still don’t help me

[feral forge]

Please contact the in-game customer service for further assistance, as only they can assist you with account related issues.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[feral forge]

If you unable to provide all of the information accurately that they requested you, or that it does not match with what they have, they will not be able to assist you further, you will need to keep trying.

[strong void]

...

Bye bye my account

[night cloak]

I gave it all correctly but still there not helping and I don’t know what to do with my account because two Indonesian people are keep

Banning it

[grave stag]

How can I improve my ping?

[tame creek]

the pop-up that autoplays a video on my lobby every time I log in is pre-downloaded or I'm getting charged mobile data for it?

[pallid briar]

Please try switching to a better internet connection. Maybe you can try out data. You can also try using a DNS.

[grave stag]

What dns?

[pallid briar]

Please refer to subpoint 4.3 in #faq.

[grave stag]

Thank you

[pallid briar]

No worries! hopefully it'll help you out!

[grave stag]

How so I set my ip to static?

[pallid briar]

I'm not very familiar with that Unfortunately. You might need to call your ISP and ask them to change your static IP address or use a data collection.

[grave stag]

thanks again

[pallid briar]

Your are welcome!

[heavy vortex]

[pallid briar]

The pop-up video is from the esports center livestream. So it should not be pre-downloaded.

[south remnant]

I want to report a file designer for a game mod

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @south remnant.

[celest shadow]

This account no longer has an inappropriate profile picture.

The profile picture has been reset and a punishment has been applied.

[south remnant]

How about the pubg hack designer in telegram

[celest shadow]

The profile picture for 51307380845 is not considered to be inappropriate.

The profile picture for 51494442280 and 51378235094 has been reset and punishments have been applied.

[celest shadow]

You can report Telegram groups to http://cheat-collect.pubgm.cc.

[south remnant]

There is nothing in the link

[celest shadow]

The website is under maintenance. You can report once it is back up, @south remnant. Please be patient, thank you.

[fossil badger]

What happened to this account? 51408217467 Why are you late for it?

[fossil badger]

Thanks again thanks 🙏

[fossil badger]

What happened to this account? 51408217467 Why are you late for it?

[olive dove]

The report is still getting processed, please wait patiently till we get back to you regarding it.

[restive lintel]

this man is hacking he literally shoot through walls

many people at all chat is angry at him

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @restive lintel. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[naive oak]

Any idea why?

[olive dove]

Make sure that you have the official game client without any modifications, otherwise your account might get penalized.

[naive oak]

It’s official version, no modifications. Was just playing few hours ago

[olive dove]

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date. Also, better to uninstall the game and reinstall a cleaner version.

[weak bolt]

Hi guys
I just downloaded the game right now because it's not working at All I don't know why and I just get a massage

[olive dove]

Clean the game app cache, restart your device and try again! If the issue persists, try to repair the game client.
Let us know if this did not work out.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sacred field.

[misty burrow]

I want to help this person put my ID as his name and abuse me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[olive dove]

Please DM me the ID.

[misty burrow]

5329185406

[misty burrow]

هذا الايدي محمد

[olive dove]

Please use the in-game report feature to report the ID for the verbal abuse, include the reason for the report as well and wait patiently tell your report gets processed.

[tired rain]

Just following up, all my UC disappeared. Can anyone help me? #old message

[stone current]

@olive dove

@olive dove#Your account data has been migrated to another version. It is not possible to log into this version. Download the correct version and try again

[olive dove]

Please contact in-game customer support regarding this issue, as we can't help with account related issues. We do not have access to the info that implies how your UC got deducted so your only option is in-game customer support.

[olive dove]

Did you open your account in different versions (e.g. vietnamese)? Or maybe migrated your account data to BMGI?

[stone current]

@olive dove I did not understand

[tired rain]

Hi, how do I contact in game support? Whenever I try to contact customer service, I only get an automated bot that replies with automated messages

[tired rain]

Do they have an email?

[olive dove]

What are the game versions that you have registered in?

[stone current]

@olive dove Talking on the iPad 8

[olive dove]

The automated bot is to gather info. about your issue, if it matches any faq, you will get answered. Otherwise, your issue will be forwarded to a customer support agent. So make sure to answer the questions and state your issue properly.

[olive dove]

No, global version, korean version, vietnamese version..etc.

[stone current]

@olive dove no

[tired rain]

I’ve been stuck in a loop with this automated bot. You are the first real person that I’ve reached, but the bot keeps ending the conversation and asking me to start a new one….this is so frustrating

[olive dove]

I understand your furstration. However, please be advised that we, server moderators, are not affiliated with PUBG MOBILE customer support and as we do not have info. Regarding the UC transactions in your account we can't assist you in this regard. However, you may try to keep your answer short like yes or no tell you get directed to a cs agent.

[marble valley]

My account Is linked to phone number and gmail if I forget the password can I change it through forget password feature @olive dove ?

[olive dove]

Yes, you should be. Please check this message for further details about the process:
#news message

[tired rain]

Ugh. The reason I came to this support was because I’ve never ever been able to contact any real in game support in my 2 years of playing PUBG mobile. This stupid automated bot!!!!!

[marble valley]

Thank mحmd much appreciation

[olive dove]

I am sorry to hear that but please consider that the customer support receive large number of requests daily and it takes time to process them. We are kindly asking for your patience and a support agent should follow up with your issue if you managed to state it properly. Also, please feel free to submit your feedback regarding this in #old .

[olive dove]

You are more than welcome.

[tired rain]

Okay thank you @olive dove. I will let you know if I ever reach a real customer support agent 😢

[lament juniper]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id:5821780687

محمد365365: The name of the account user

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lament juniper.

[night cloak]

how to get rid of the cheer park chat thing its not in controls so where do i remove?

[unborn mountain]

It cannot be removed. Your suggestion can be made on #old, tho.

[full lintel]

Heloo

[little cliff]

Hello, do you need assistance?

[full lintel]

This account has been stolen and it has been reported

[little cliff]

I dont understand your inquiry, can you please elaborate.

[unborn mountain]

Contact facebook support for further assistance.
They'll be the only one who can assist you with your account.

[tidal night]

any future plan for fixing desync??!

[full lintel]

Oj

[tidal night]

the servers are like trash

[little cliff]

You can always look in #clans or #pubg-mobile.

[vivid cove]

To PUBG MOBILE,

I am writing to dispute a 10 year ban imposed on my PUBG mobile account (ID: 51928916) Name: (JustLate).

First, I would like to notify you that following a direct consultation with my lawyer, it has been decided that this email will be used as a legal document in a potential lawsuit against Tencent Games.

I have been informed that my PUBG mobile account was banned due to TOS violations, however, I have not been notified which terms of service I have violated. If, which is denied, it is alleged that I have violated TOS terms, it is highly unlikely for the following reasons: 1. At all material times, while playing the Game, I have not used any hacks, if alleged or at all. I have numerous recorded games to prove this.

2. I have, at all material times, while playing the Game, followed the sportsman rules in every match. If, which is denied, it is alleged that I did not follow sportsmanship rules, voice recording without consent is illegal in the United States.

I will also be contacting my bank and Apple directly in reference to this issue because I have spent a significant amount of money ($10000) equivalent to ( 800000 UC) on the Game.

To conclude, I require the following:

1. a reason for my ban with proof,
2. unban my account mentioned above,
3. if I am not unbanned, a reimbursement of the full amount I have spent on this game.

Respectfully,

Evan Lovejoy

[little cliff]

Feel free to contact in-game customer service for further assistance.

[night cloak]

sorry for saying something but you came here to say all that on a discord server the only person who works for pubg is @lime juniper and looking at your picture i can tell you played over two seasons ago because if you were conquer you would not start as bronze like why would you even say this this late

@vivid cove

[heavy bison]

I heard that the 1.5 updates will take place on July 6th. Does this confirm the 90 fps snapdragon 888 users?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vivid cove.

[stable venture]

Redeem codes today

[marsh radish]

Hi I am Skies My pubg mobile account ID: 558094721 I am banned in game for 10 years. Please review my video correctly. If you still think I am a cheater, show my ban video to the public and let them decide if I am a experienced player or a cheater @PUBGMOBILE @TencentGames

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marsh radish.

[stable venture]

@polar marsh redeem codes today

[unborn mountain]

You may ask so on #pubg-mobile.

[woeful yarrow]

need help hackers hacked my account and connected his socials accounts . i can still login from from email but can unlink because he stops unlinking process .. i can give you payment proofs of account also..

[storm flume]

Please contact the customer service for further assistance, @woeful yarrow.

[light stirrup]

I made my account as guest in season 6 which was earlier linked to social media now i want to contact in game services and they want to know the date of registration of my pubg account how i know that

Please anyone help me

How to know the date of registration of guest account

[spare furnace]

Why my account is not getting transferred

Pls help 😭🥺😭

[little cliff]

If your account is created in EEA regions you won't be able to transfer. You can either play still on global mobile or create a whole new account.

[night cloak]

@spare furnace probaly because pubg is banned in india

[sacred sonnet]

if you are having your account in google play account then at first link it with a facebook or twitter accout.
then transfer your data

[rare mantle]

How to get pubg partner title

[storm flume]

Please refer to subpoint 3.22 in #faq for further information, @rare mantle.

[near vortex]

I wanna change my region it takes 97 days to change by mistake I have changed it please help me

Some one there??

[celest shadow]

You will need to wait for the cooldown. Please be careful next time.

[near vortex]

I wanna change it to transfer my data

[celest shadow]

Your only option is to wait. There is no other way.

[near vortex]

Please take a look at any other way

[celest shadow]

There is no other way other than waiting for the cooldown.

[near vortex]

I need your help please

Okay I will wait please try

Thank you for replying immediately

[hushed tree]

i cant install beta version in ipad

[quaint kestrel]

I unlink my fb acc 7 days then it again showing to unlink anyone tell solution for this problem

[covert berry]

Hello. My account has been hacked and the account has been linked to an email or a number I don't know... and I gave this problem two months ago.
id: 5985524647
name: YousefRadwan2X
I hope the problem will be resolved..and thank you

[wide void]

Contact customer support in game

[wide void]

Did you login with Facebook?

[covert berry]

yes

[covert berry]

There is no use

😫

[wide void]

Please refer to subpoint 5.5 #faq

[weak bolt]

That doesn't work bro 🥺💔

[wide void]

Did you try changing dns services?

[weak bolt]

What's the DNS services?

[wide void]

Refer to subpoint 4.3 #faq @weak bolt

[covert berry]

Tried sleeping from inside the game support and it didn't work

[wide void]

@covert berry it might take sometime for them to respond please wait patiencly

[covert berry]

Will support solve this problem that I asked from the attempts?😩 😫

[weak bolt]

No I don't even know how to change it

[elder mortar]

Whenever I try to link my global account with Twitter it says this Twitter account is already linked to another character

[sly harbor]

What’s up with this?

The camera is tilted at an abnormal angle

[unborn mountain]

Please try logging in PUBGM through twitter.

[light stirrup]

@celest shadow please answer to me as well

[unborn mountain]

If you answer the question correctly, yes.

[light stirrup]

I made my account as guest in season 6 which was earlier linked to social media now i want to contact in game services and they want to know the date of registration of my pubg account how i know that

[unborn mountain]

Refer to subpoint 4.3 on #faq, pweasee, thanks.

[light stirrup]

How to know the date of registration of guest account

[night cloak]

@light stirrup That’s not possible without actually remembering.

[unborn mountain]

Log out of your account and login through twitter.

[night cloak]

[unborn mountain]

Then why'd they ask for the registration date

[light stirrup]

@night cloak i only know the link date but not know the date of creation as it was guest account

Please give me any way

[night cloak]

@unborn mountain If it is mentioned somewhere, it is not an authentic information. Hence cannot be used as proof.

[light stirrup]

Now what i can do now i want to remove email of my brother and want to add mine email as third link

[night cloak]

@light stirrup Unfortunately, that’s not possible. If you started as a guest account, chances are you can find the date when you installed the game from your App Store. 50 50 chance.

[light stirrup]

I have pay slip proof everythinh but date of registration i dont know

@night cloak i have started on emulator

[night cloak]

I can nab your account and screenshot the purchase receipt. Not a big deal. Registration date is the big deal.

[light stirrup]

I have lot of time windows as its 2 year ago

@night cloak 😩

[sharp jungle]

hi
why i take ba.n 10min in classic mod

[covert berry]

I hope the problem will be resolved..and thank you

Hello. My account has been hacked and the account has been linked to an email or a number I don't know... and I gave this problem two months ago. id: 5985524647

[storm flume]

Please contact the customer service for further assistance, @covert berry.

[olive dove]

10 mins. Ban happens due to bad network connection. Contact your service provider and make sure that you have stable internet connection.

[sharp jungle]

thanks so much 🌹

[olive dove]

Only in-game customer support can help with your issue, they can check your claim and verify the account ownership then they will unlink the hacked account. The process might take time as the customer support receive many requests daily so we ask you to be patient while reporting your issue clearly so they can assist you.

Please elaborate, what do you mean by google way?

[strong portal]

I will enter the beta in Pubg, but because the beta did not open, I deleted and installed it and the beta cannot be entered without a code. I used my own code, but the account I used is gone and I cannot open a new account because there is no other code.

[turbid scroll]

I need help, I froze the rating in the duo on the ace 4 stars. Please tell me how long it was frozen for me

[sharp jungle]

this is first game 😩

[olive dove]

@normal folio please send such messages in #activities and make sure not to include details like phone number or server link.

[normal folio]

Okey

[olive dove]

Network issue, please contact your internet service provider to resolve this matter.

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @strong portal.

[stone idol]

@lime juniper @hallow gulch I can't change my Server to Asia I need to transfer my Account to BGMI Please help me now my Server is Europe

???

@lime juniper @hallow gulch ?????

Anyone?

No response 😕

[mortal apex]

We do only provide assistance for the global English version of PUBG MOBILE. You may ask to the BGMI server for such matter, @stone idol.

[stone idol]

@mortal apex

[odd viper]

Hey Team,
My PUBG account was linked only with the Facebook and Mobile number (8218780296) but I was inactive since last year due to some circumstances but now I am unable to login in my PUBG M acc as my fb was deleted too and now It's linked with my phone number was what's unfortunate is that Now; PUBG M mobile log in doesn't support phone number.
I request you to link my account with new credentials that I'll provide if you ask.
Hope you'll solve the issue of your loyal player and customer since S-3.
Device: MI Note 5
Network: Cellular
ID: 5231891945 ( ALPHA RAN)
Country: INDIA

[stone idol]

@mortal apex Please help me to Change the Server to Asia my ID 5150138368

[mortal apex]

Nothing else can be done, unfortunately.

[stone idol]

So I can't Transfer my GL account to BGMI. Any chance to help me to change the Server Europe to Asia please @mortal apex

[native cape]

Linking my account to twitter
Can't be able to link my global with twitter and the twitter account is new so it isn't possible to be linked to other id
And I am not even getting the option to type my id pass
Help meeeee i had rp ;-;

[mortal apex]

You cannot transfer it to another version due to the GDPR laws. You may create a new account for that.

As they already said in the other server, we cannot assist you any further with this matter.

[stone idol]

@mortal apex Thanks 😊

[feral forge]

Consider that you are using the correct Twitter account to link, but the game notified you that it is currently linked to another character, it can only mean that you have created an account using the Twitter account before.

[astral moth]

What to do with those 400 coins ?

[native cape]

it's a new account and before that too How did the game know which acount am going to login I don't even have twitter loginned in that phone
It's just not letting me insert the id pass

[astral moth]

Only one option is waiting for sliver exchange ?

[feral forge]

As you have already redeemed everything, i believe there is nothing else you can do with the coins, and yes.

[astral moth]

🥲

[feral forge]

Could you please go to your Twitter and under settings and privacy > Account > Apps and Sessions and check if PUBG MOBILE is linked?

[native cape]

Oh ok wait a bit checking

[native cape]

Nope I checked all options there are in apps and sessions and i can nowhere found PUBG MOBILE
so it's not linked
still the popup

[feral forge]

Do you have the Twitter application installed?

[native cape]

yep

And the problem arises if i try with facebook too without inserting my id pass it says the same

[feral forge]

Could you also please check if you have logged in Twitter on all your browsers? If so, log out from all of them. Then do a routine repair on PUBG MOBILE via the login menu.

[native cape]

The twitter isn't loginned to any of my browser
and i already tried the routine repair still that happens

Now what shd i do? I need that ID

[feral forge]

If that Twitter account is not linked to another character, then this notice will not appear for you upon linking your Twitter account, @native cape. Your only option is to log into your game account using your Twitter to find out if it is linked to another character.

[native cape]

if it happened to open a new account then will I again be able to use that account for link ?

and idk why but u have ignored the fact that PUBG MOBILE isn't letting me insert the id pass of twitter or facebook

[turbid scroll]

I need help, I froze the rating in the duo on the ace 4 stars. Please tell me how long it was frozen for me

[feral forge]

Could you please provide screenshots of the issue that you are facing?

[native cape]

can i send 2-4 screenshots here concecutively?
ig i could

https://media.discordapp.net/attachments/857859130164379658/857883023315828776/Screenshot_2021-06-25-12-37-02-528_com.tencent.ig.jpg?width=890&height=401
https://media.discordapp.net/attachments/857859130164379658/857883023789916160/Screenshot_2021-06-25-12-37-26-240_com.tencent.ig.jpg?width=890&height=401
https://media.discordapp.net/attachments/857859130164379658/857883023076491264/Screenshot_2021-06-25-12-24-52-917_com.tencent.ig.jpg?width=890&height=401
https://media.discordapp.net/attachments/857859130164379658/857883024175005726/Screenshot_2021-06-25-12-37-55-566_com.tencent.ig.jpg?width=890&height=401

@feral forge

[feral forge]

There is no estimated time. You might be unranked due to a suspicious activity was detected on your account, you will be ranked again when the investigation period is over.

[lime flume]

My Ranking not Showing @feral forge

[feral forge]

You might be unranked due to a suspicious activity was detected on your account, you will be ranked again when the investigation period is over.

[lime flume]

@feral forge this is my new id and is showing from start

[feral forge]

Will get back to you soon, @native cape.

[native cape]

umm ok just ping me once pls when ur trying to answer mine

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[feral forge]

What is the level of your account. @lime flume?

[lime flume]

36

@feral forge I contact in customer service aslo but they didn’t reply

[feral forge]

Due to the security improvement, your account should be above level 40 in order to be ranked.

[celest shadow]

When linking a Twitter account, did this appear for you, @native cape?

[primal python]

Hi my twitter account was hack and i have no access to my twitter account but my second link if fb and i have fb access what should i do

Plz help me

[misty burrow]

It's been a week since I was ranked on Conker Solo, my account is level 70 and I haven't done any kind of hack and my rating is Ace and I didn't settle for a good alliance. When it opens, I'll get Conker

[celest shadow]

Please refer to subpoint 3.14 in #faq for further information, @misty burrow.

[feral forge]

Please contact the customer service in-game for further assistance, you may refer to the steps in this screenshot below as reference:

[misty burrow]

I don't know can you help me?

[native cape]

No it didn't

[celest shadow]

Subpoint 3.14 in #faq:

[weak bolt]

@unborn mountain @wide void @olive dove
Thanks guys for helping me I appreciate that ❤️

[celest shadow]

Can you please reinstall your Twitter application and then log into the account you want to link with your PUBG MOBILE account?

[misty burrow]

It's been a week and he hasn't been re-ranked

[celest shadow]

Your only option is to wait until you are ranked again, @misty burrow.

[native cape]

if it happened to open a new account then will I again be able to use that account for link ?

And I face this problem witth Facebook too I gave the ss above

[misty burrow]

I have another problem. There is a person who puts my ID on his account and publishes abuse and abusive words about me

[celest shadow]

If you have used the Twitter account in question to create a new account, then you will not be able to link it to another PUBG MOBILE account until you unlink it from the account that is currently linked to.

Note that the social media account will be automatically linked even if you are in the character creation section (if you have logged in via Twitter as your login method).

[celest shadow]

We have already responded to you in this regard. You can report the account in the game. This is matter that we cannot assist you with unless the profile picture in question is inappropriate or explicit.

[turbid venture]

Can someone send me starladder server please?

[celest shadow]

Can you please elaborate what you mean by "starladder"?

[misty burrow]

He says and swears at me and curses me and the words are directed at me, go and check on him

[tiny sun]

Is there any website to buy uc for pubg mobile?

[celest shadow]

Please report the player in the game.

[celest shadow]

Yes. You can purchase UC in-game or through https://www.pubgmobile.com/pay.

[primal python]

my account, someone has hacked my twitter and changed my username and password, just now I have facebook login.

[native cape]

So it means if I login to pubg using twitter and if it will open a new account I will end up in just wasting my account fr a new id instead of linking it to my main id

[lime flume]

There are so many players who have 36lvl account they are in top 100 ranking even they are cheaters also

[turbid venture]

Starladder’s mobile server @celest shadow

[celest shadow]

If you have lost access to your social media account, please contact the customer service of your social media account in question for further assistance, @primal python:

▫️ https://help.twitter.com

[misty burrow]

Every day I report and he is not punished. I wish his name would be removed because he intended to insult me ​​and everyone who searches for my account through my custom finds it

[cedar spire]

My account got scammed, stolen and migrated to BGMI. Anyone can help me revert it back? Nobodys helping. Not even official. Everybody just sending me generated mails and messages and here everybodys muting me

[celest shadow]

Yes, correct. You will either need to unlink it from the new account or create a new Twitter account so that it can be used to link to your main PUBG MOBILE account.

[celest shadow]

Can you please provide a screenshot of what "starladder" is?

[native cape]

But as I told earlier it isn't letting me insert id pass how can I input new id pass

[celest shadow]

You need to log out of your account on Twitter and create a new account, @native cape.

[tiny sun]

Maybe he means this

[misty burrow]

Every day I report and he is not punished. I wish his name would be removed because he intended to insult me ​​and everyone who searches for my account through my custom finds it

[native cape]

It's isn't logged in my phone and neither linked to pubg

[dusky iris]

Need help for OBS Voice setting for Duo casting...... Please DM me if you guyz No the settings for Duo Casting OBS Voice setup

[native cape]

It's like a bug that it's detecting that itself some garbage id pass fr login and coming up with a popup of that

[celest shadow]

I see. Well, I am not familiar with this esport community. Thank you, though.

[celest shadow]

Feel free to contact the customer service in-game for further assistance in this regard.

[celest shadow]

Unfortunately, we provide community support only for PUBG MOBILE here, and not for OBS. Feel free to ask other players in #chat or browse the Internet/YouTube for further guidance.

[native cape]

@celest shadow can u ultimately help like what shd I do now

[celest shadow]

Can you please provide a screen recording of you linking the Twitter account?

[native cape]

Gimme a min postinf

[crimson crest]

Hello anyone can help me my account got banned for 10 yrs as hacker reported me over and over again

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crimson crest.

[native cape]

@celest shadow

[celest shadow]

If you are from a country or region where the game is not accessible or available, you may need to use a VPN to allow this option to properly function.

[native cape]

I am using vpn of Singapore to access this
Then even tried South Korea vpn still same ;-;

[celest shadow]

You have the Twitter application installed and a brand new account logged in, correct?

[native cape]

Yes a 7 day acc logged in

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @main relic.

[celest shadow]

Can you please log into your brand new Twitter account on your Google Chrome browser?

[main relic]

Then please change my country Indonesia to India I want to transfer my data in bgmi

[native cape]

Ok thn

[celest shadow]

https://www.twitter.com/

[celest shadow]

If there is a cooldown, you will need to wait for it before you can switch to another country or region.

[native cape]

Did

[main relic]

No I want right now please change my country Indonesia to India please

[celest shadow]

Perfect. Can you try linking again?

[celest shadow]

Your only option is to wait for the cooldown. Sorry, but there is nothing else that we can do to help.

[main relic]

Can you tell about bgmi customer service

[native cape]

Still same results the twitter page this one not openening and same popup
https://media.discordapp.net/attachments/481200416349224980/857899398055067661/IMG_20210625_162525.jpg

[pallid briar]

Feel free to ask in BGMI Discord server.

[main relic]

Send me link please

[pallid briar]

You can search for on the internet or simply just Google.

[main relic]

Ok

[celest shadow]

That is unfortunate. You need to be able to access this page in order to authorize PUBG MOBILE to access your Twitter account.

[finite cosmos]

I lost my account due to Facebook account ban .
Is there any way to find which social media accounts and how many accounts are linked with my pubg mobile accounts?

[celest shadow]

There is only one other solution that I have in mind. You can log in to that particular Twitter account which should log you into the other PUBG MOBILE account. Link another social media account, whether that be something you will not use or a new one (Google Play Games, Facebook, or et cetera) and unlink the Twitter account.

Once it has been unlinked, you should be able to use the Twitter account to link it to your main PUBG MOBILE account again.

[celest shadow]

You can only link up to two social media accounts and one e-mail address or phone number. You should remember this information yourself. However if you are unable to remember it, you can check your social media accounts' linked applications. If PUBG MOBILE is listed, then you can try logging in using said social media account.

[finite cosmos]

I lost my fb account due to ban which is linked with pubg mobile .
I just want to know is any other social media is linked with my account or any email or mobile number.
Is there any way to find this out?

[pallid briar]

@finite cosmos Kindly read the second part of Pistons reply.

However if you are unable to remember it, you can check your social media accounts' linked applications. If PUBG MOBILE is listed, then you can try logging in using said social media account.

[celest shadow]

You should try remembering the second social media account that is linked to your PUBG MOBILE account. Feel free to refer to my previous message.

If you want to find out whether you have linked your e-mail address, try searching for the keyword PUBG MOBILE in your Gmail. A screenshot has been attached below as an example:

[zenith crown]

Please help me asap...

And also I'm getting this error message while login through otp with linked email.

[feral forge]

Where are you from, @zenith crown?

[zenith crown]

Now I'm in Nepal.

[tawny solstice]

Hi
My account has been banned without any reason
knowing I did not violate the company s rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID:5256801578
ِDAMAR

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny solstice.

[zenith crown]

<@&481161015728406538> <@&639889499718942720> Please Look Forward Into This Severe Matter.

[celest shadow]

Please provide a proper screen recording of your issue.

[viscid linden]

Merhabalar, jailbreak nedeniyle hesabım 15. sezondan itibaren banlanmıştır fakat oyun ortamına zarar veren herhangi bir program kullanmadım.Lütfen hesabı inceleyin ve üzerindeki yasağı kaldırın.Teşekkürler

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid linden.

[celest shadow]

Please do not mention the moderator and community team role unless it is an emergency related to the Discord server.

[zenith crown]

What I'm not kidding it's a serious matter bruhhh.

[celest shadow]

We will respond to your inquiries as soon as we can, there is no need to mention the roles.

[zenith crown]

@celest shadow already did

[celest shadow]

You need to send it as a video, and not a file.

[zenith crown]

Sorry i have no nitro

[celest shadow]

You do not need to be subscribed to Nitro to be able to attach and send videos in this channel, @zenith crown. You can share the screen recording from your gallery to Discord instead.

[simple epoch]

Hi , what is pubgm 1.5 ignition about?

[zenith crown]

Yeah I'm doing it through same procedure

[celest shadow]

Stay tuned for further information. Feel free to keep an eye out for #news.

[celest shadow]

Unfortunately, we are unable to view your screen recording this way.

[zenith crown]

Why

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[zenith crown]

Ok then can you provide me your email so i can send you

[simple epoch]

I know but is it the name of new update or new mode?

[celest shadow]

No. Send it as a video here or upload it on YouTube and send it as a link here.

[night cloak]

i forgot to mention that metro vest attachments are of no use please fix these problems in the unpcoming re release of metro :)

[celest shadow]

We do not have any further details.

[simple epoch]

Thanks

[zenith crown]

Done

[zenith crown]

@celest shadow

[echo bridge]

Hello

[zenith crown]

Still waiting

[celest shadow]

Please log into your PUBG MOBILE account from your iOS device (via Game Center) on the latest version of the game, @zenith crown.

[echo bridge]

Every season i get ban for this reason "Please download the PUBG MOBILE client app again from App Store or Google Play. You will not be able to log in and may be penalized if you use a cracked version", i'm playing on iPad 7 without any hack/tool or even modified files. and i get banned without violating any rules of pubg. i deleted re-installed game many times and this happening to me every season. i need a solution for this problem.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @echo bridge.

[zenith crown]

Hey listen actually i linked with apple id not woth game center

Current my id is linked with google play (accessable), apple id (accessable) & email linked (not accessable)

And i want to UNLINK my apple id so i can replace twitter from apple id...

Are u there ???

[celest shadow]

How did you link your Apple account in the first place?

[zenith crown]

Through login with email link and then Linked my apple id

Now i want to UNLINK my apple id asap.

[celest shadow]

As I understand it, you need to log in with your Apple account on the latest version of PUBG MOBILE first before you can unlink it.

[zenith crown]

Ok after then what i need to do ?

[celest shadow]

You just need to log into your Apple account on the latest version of the game and see if you can unlink it afterwards.

[north silo]

any moderator available? I need help

[zenith crown]

Auh there is no any UNLINKING feature available...

[unborn mountain]

The moderator is right above you, yes, Piston. State your issue

[zenith crown]

Like android I'm getting an option to UNLINK my apple id... But on ios why I'm not getting the same feature...

[zenith crown]

@celest shadow

[north silo]

@celest shadow is it possible to get my pubg mobile account recovered if my twitter account has been hacked by some anonymous person and he has taken over access to my pubgmobile account. I am unable to recover my twitter account

[zealous scaffold]

Hello dear sir / madam my name is ( ALI  ) and my PUBG MOPILE  The account name is(   BÓY《GSG》  )  and the id account (   564364252 )  i ask to manually reconsider the action taken from PUBG M on my account  ( 10 years) the autoresponder helps in my case i claim i banned for no reason because i didn't break the rules of the game Any one rule i ask for the ban to be removed from my account please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zealous scaffold.

[unborn mountain]

Can you still login to your account?

[zenith crown]

@celest shadow are u there ???

I’m still waiting for your reply….

[unborn mountain]

From what I know you can unlink from apple's website, I'll be searching it for ya', if it doesnt work then you'll need to wait for the latest version of PUBGM.

[zenith crown]

Have Look All Done…

[zenith crown]

@celest shadow Have A Look…

Now what to do ???

[celest shadow]

If you are currently in a country or region where PUBG MOBILE is not accessible or available, you may experience issues with some of the features in the game. You may need to set up a DNS or use a VPN to overcome this.

[zenith crown]

Ikr but now what i need to do

[north silo]

no i am not able to login to my account. That person has changed all login details and have logout from all other devices

[unborn mountain]

Only twitter can help you with this, then.

[zenith crown]

I given to unlink my google play but there is no day duration showin like 6 or 7D sign…

[unborn mountain]

You can try refering to this website: https://support.apple.com/en-us/HT210426, or wait for the latest version of PUBGM.

[zenith crown]

Tell me the procedure…

[unborn mountain]

The procedure is on the website itself.

[zenith crown]

This one is to unlink apple id right ???

[unborn mountain]

Yea, it depends on the app, or PUBGM lets apple unlink your apple id from the game.

[celest shadow]

Please refer to my previous message. You may experience technical issues since the game is not available in your country.

[zenith crown]

But rn I’m nepal and it’s legal over here

Ohk I’m done the kind of support you given me… aah 🥵

Leave…

[celest shadow]

Less than a week ago, you stated that your country was India. We do not appreciate this kind of behavior, and we may not be able to provide proper assistance if you are not honest with us.

[hardy plank]

do i get banned for playing pubgm on pc? (emulator)

[cobalt tangle]

How to unlink phone number from my account??

[unborn mountain]

Depends on what emulator you use.

Only gameloop is the official one.

[unborn mountain]

You cannot do that at the moment, but why do you want to?

[pure wagon]

Hey guys why I see "you weren't able to obtain squad leader code" when trying to get the Beta version?

[zenith crown]

Hey I invested my money on your game so it’s your responsibilities to provide me a proper assistance… with peace of mind…

[fierce sorrel]

How I can fix this issue?

[storm flume]

Please contact the customer service for further assistance, @fierce sorrel.

[zenith crown]

Will it help me to unlink my id apple id ?

[unborn mountain]

If PUBGM lets apple unlinks your apple id, yes.

[celest shadow]

The profile picture has been reset and a punishment has been applied.

The profile picture has been reset and a punishment has been applied.

[humble pilot]

@celest shadow Someone hacked my Facebook account and I recovered it. And he linked the game from his device to Play Games. Now he can enter the game from his Play Games account. I did not link the account Play Games. I want to unlink the game from Play Games because it is not my account.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[golden jungle]

hey i am unable to link my facebook or twitter account in pubgm

[humble pilot]

@celest shadow Customer service is delayed, they said 60 days, and we respond to your problem, and I want to cancel quickly because the hacker threatens me with a 10-year ban

[vagrant onyx]

And why ?

[celest shadow]

As they receive a large volume of requests, your only option is to wait for them to process your request. It will take up to 60 days.

[golden jungle]

that's what i am asking here

[celest shadow]

Can you please provide a screenshot or screen recording?

[golden jungle]

ok

[humble pilot]

@celest shadow The hacker threatens to ban for 10 years. How can I wait for 60 days? Of course there is another solution

[golden jungle]

one more thing,in my country pubgm is banned and i had logged in with google play accounts,so in my country game is relaunched namely BATTLEGROUNDS MOBILE INDIA, so google play accounts is not being transferred to the relaunch version,so for that i need to link my fb or twitter account to pubgm global account ||i hope you understand||,so i have to use vpn to open pubgm global

[celest shadow]

Your only option is to wait, so please be patient.

[karmic heron]

Hello please help me my pubg id got banned for no reason for 1 Year.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @karmic heron.

[celest shadow]

I understand. Thank you for providing additional details.

[golden jungle]

so i still need to provide ss or screen recording?

[humble pilot]

@celest shadow If the hacker banned my account for 10 years, what should I do?

[celest shadow]

Yes.

[celest shadow]

If your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[deft pawn]

Bro how long it take to reply in game support pls say the duration i wait for two and half week bro pls @celest shadow

[pure wagon]

Hey guys why I see "you weren't able to obtain squad leader code" when trying to get the Beta version?

[candid lodge]

Hello, my account has been blocked, and I do not know why I did not use any of the types of hackers. Please help me to recover my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @candid lodge.

[rigid thicket]

@celest shadow Dear support, my account ID 526967871 was banned 06/23/2021 for 10 years and as I understand it happened because of sudden glitch I had on livic with motocycle. I have a video proof. What should I do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rigid thicket.

[pure wagon]

@rigid thicket Hey guys why I see "you weren't able to obtain squad leader code" when trying to get the Beta version?

[celest shadow]

Please refer to subpoint 5.5 in #faq for further information, @deft pawn.

[golden jungle]

ok

[deft pawn]

Pls say duration

[celest shadow]

Please make sure that your global English version PUBG MOBILE account meets the following requirements:

▫️ Players must have logged in at least 1 different days on the Global Version in the last 7 days.
▫️ Players must have at least 3 login days in the Global Server in the last 1 month.
▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).
▫️ The player's in-game level must be higher than 15 in the Global Server.

We are unable to provide you with an exact time or duration, @deft pawn.

[deft pawn]

Bro @celest shadow now my facebook account ban so my pubg account will be not be linked with any social media. What can do now my pubg acc will disappear...

[feral forge]

There is no estimated time, please wait patiently for their respond, but if they have not responded to you within a reasonable time span, you can send them another message as a kind reminder.

[night cloak]

Hey i have a small problem, sometimes in the middle of a game i get the loading icon. So first i thought maybe its my internet connection so I've been running a connection tracker for the last few days on my pc to look for connection losses or anything like that, but nothing like that happend so I think it isnt my internet a frind of mine has the same problem he has a different phone so the possibility that the phone isnt broke either is pretty high so why do we entcounter this problem he has is for like 3 weeks now and I've experienced it 2 weeks ago for the first time is there maybe a reason behind that with a solution?

[deft pawn]

Pls reply@feral forge

[feral forge]

In this case, please contact the Facebook support for further assistance, as only they can help you to regain and recover your access to your account. you may refer to 2.8 in #faq.

[pure wagon]

Finally, thank you

[deft pawn]

I done all procedure to recover my acc to reply i want my pubg acc i searched my acc in pubg it is there if i don't login for 3 week it will disappear that my question

[feral forge]

Other than Facebook do you, do you have another login method to your game account?

[deft pawn]

No bro

[feral forge]

Have you and your friend tried performing a routine repair from the login menu and see if that helps with the issues? Otherwise, you may submit a report in #old if the issue persists.

[deft pawn]

@feral forge reply

[feral forge]

There is nothing that the customer service can do to assist you if you do not have any access to your game account.

[deft pawn]

But my acc is there in game i check it i purchase more uc

Pls can u do somwtging

[feral forge]

Your account will not be deleted, but as you do not have access to your PUBG MOBILE account, then the customer service in game will not be able to assist you in any way. As Facebook is your only login method to the game, you need access to your account in order to login to the game, therefore, your only option is to seek help from Facebook support. However, if your account cannot be recovered by them, you may need to create a new PUBG MOBILE account to play the game.

[scenic hawk]

I want to change my country/region but it doesn’t let me change it and it has been over 60 days

[feral forge]

Could you please provide a screenshot?

[scenic hawk]

It says 95 days left

[feral forge]

The cooldown for country/region change should be 180 days, @scenic hawk.

[night cloak]

My bubg account banned for ten years without reason can any one help?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[scenic hawk]

😭 is there anyway to change it

[feral forge]

Unfortunately no, you must wait for the cooldown to end before you can change it again.

[scenic hawk]

Because there’s a $outfit which i want but its not in my region

This outfit 🥺

Should i try emailing pubg?

[celest shadow]

We do not recommend changing your country or region if you currently do not reside in said country, @scenic hawk. Other than that, your only option is to wait for the cooldown.

[scenic hawk]

Hmm🥺👌🏻

[versed helm]

@lime juniper so when you again open this feature,its only few days left please understand me madam,my friend spin for me because his luck is good, please i am requesting you madam,this all money is from my own hardwork not any wrong place😭😭

@celest shadow please help 😭

[celest shadow]

You have been responded to here:

#old message

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @wary osprey.

[versed helm]

@celest shadow but its few days left my money waste,i spend too much for that McLaren 😭

[sturdy helm]

Hey can we change country/region with some config file(paks). If so could you please provide me that file

[night cloak]

Sir thats illegal

@celest shadow we have a cheater here.

[sturdy helm]

Still I want that bcz you developers are not changing my account country/region to India. So I need that file so that it could change automatically with that paks file

[night cloak]

Its illegal, nothing can be done.

[celest shadow]

Modification of game files is against PUBG MOBILE's terms of service. Please avoid it.

[night cloak]

My friend got banned for 90fps file.

Why the hell did it write (do)

[sturdy helm]

Yes I know this very well and have never did this before. But as I urgently need my global data to be transferred to BGMI I have to get my country change to india. So please please I beg you help me 🥺🥺🥺🥺

[atomic grail]

hello my acccount pubg has been stolen how can i recover it

[brave wolf]

you have more time do it legally . don't be rush and lost ur account permanently

[sturdy helm]

Just for my account 587674669 change the country to india I will not tell this anyone that this is how I get it change.

[sturdy helm]

But how please tell me I also want everything legally

[atomic grail]

can any body help me ??

hello my acccount pubg has been stolen how can i recover it

??

[stoic jetty]

Mene kbhi bhi apni I'd emulatator mei login nahi kii or meri I'd ban kardi please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stoic jetty.

[brave wolf]

you don't need to move to country india but u can't move do data transfer from eurpe region

[celest shadow]

Unfortunately, your only option is to wait.

[sturdy helm]

Yes that's what I am listening from past 2 weeks. That's why you forcing me choose the wrong way to do so

[sturdy helm]

You mean there is a chance that I might be able to get my data transfered to BGMI?

[feral forge]

Do you still have access to your PUBG MOBILE account?

[brave wolf]

you have time wait until cool down ends then move no way

[atomic grail]

no i can:t

[atomic grail]

but i have all deatelis bills and all acount information

can i send to all information

[sturdy helm]

Didn't get you exactly? Will I be able to change the country region to India after the cooldown?

[feral forge]

In this case, you should first contact the respective social media support to regain and recover your access to your account, you may refer to 2.8 in #faq, then contact the in-game customer service for further assistance.

[brave wolf]

data transfer outside of EEA its showing for u?

[sturdy helm]

Yes

[atomic grail]

i link my account to twitter and i recover it but thief unlink twitter from pubg account

[atomic grail]

what should i do ??

[brave wolf]

do it then

[fervent lake]

I want to chnge my region

[honest slate]

Can someone tell me, when is next x-suit coming up? This year or next year?

[lime flume]

@feral forge my problem was not solve !

[celest shadow]

No information in this reagrd.

[feral forge]

However, if you do not have access to your PUBG MOBILE account, the customer service in-game will not be able to assist you.

[short hamlet]

Hey, Can You Tell Me That How I Can Transfer My Data Outside EEA Region?

[celest shadow]

You cannot.

[atomic grail]

i have all the documents ,proofs and evidence of account ownership

[feral forge]

Your account level must have to be above level 35-40 to enter the rankings.

[feral forge]

You may change your region via your in-game basic settings.

[night cloak]

There Is A Channel On Telegram Who Do Trades In Uc And Pubg Accounts Please See To It And Give Their Channel A Ban

[celest shadow]

Please report the Telegram channel to http://cheat-collect.pubgm.cc/ when the website is available again.

[lime flume]

@feral forge yesterday I completed lvl 36 my region rank is showing immediately only tier rank is not showing

[sturdy helm]

Getting this error

[short hamlet]

Same Problem!

[atomic grail]

@feral forge

[celest shadow]

You cannot transfer your account outside of Europe due to the General Data Protection Regulation (GDPR). Under this regulation, PUBG MOBILE is not able to transfer your data to a different country.

[feral forge]

You will have to have access to at least one of your linked social media account, otherwise the customer service in-game will not be able to assist you in any way.

[pallid briar]

If you accept, then nothing would happen. If you disagree, it will prompt you to delete your account.

[sturdy helm]

Just now I read Europe can transfer individual data to the countries having similar data protection law. So india is one of those.

[short hamlet]

Okay.

[feral forge]

For security purpose, the requirements have been changed, please make sure your account is level 40 or above.

[celest shadow]

No, you cannot transfer your account outside of Europe. The GDPR is a governmental law, we cannot assist you in this regard.

[short hamlet]

🙄

[atomic grail]

But the thief unlink my Facebook and my Twitter from pubg account how can i open my account??

[feral forge]

What happen when you login to the game using your Facebook and Twitter?

[atomic grail]

New account open

[atomic grail]

And can't access to my account old

[nova pond]

Pubg account lost recover account

[stone prairie]

My acc was hacked guys

How to revive?

[feral forge]

Unfortunately, as said earlier if you do not have access to your game account, then the customer service in game will not be able to assist you. You may need to create a new PUBG MOBILE account to play the game, @atomic grail.

Do you still have access to your PUBG MOBILE account, @nova pond and @stone prairie?

[atomic grail]

I spent over 10000 € in my account that's crazy to create new account

[stone prairie]

I can’t able to log in

[atomic grail]

I need to call support team and open case about that

[feral forge]

It is players own responsibility to secure their account and login methods after all, if you no longer can access to your game account with your linked social media, your only option is to create a new account to play the game, @atomic grail.

[atomic grail]

I have all the evidence and documents that prove that I am the owner of the account with the date of creation of all accounts, how can you not help me?

[atomic grail]

I got my twitter account back but the thief unlinked my twitter account from the game and set his own account

[feral forge]

You may try contacting the customer service in-game.

[atomic grail]

How can i contact to customer service??

[feral forge]

you may refer to subpoint 5.4 in #faq.

If your social media account has been stolen, you will need to contact the respective support of your social media account to recover it, @stone prairie.

[nova pond]

Pubg account lost recover pubg account

[onyx dagger]

BGMI, @nova pond?

[stone prairie]

@feral forge my social media’s are safe..but am not able to login in to PUBG acc..

It came like this

[feral forge]

Unfortunately, once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE, @stone prairie. You will have to download the version of the game that your account is transferred in order to continue playing.

[cyan citrus]

Please reach out to customer support in-game related to lost accounts .

[nova pond]

Ok

[earnest knoll]

Hey someone hacked my Facebook and changed my mobile number etc and he logged into my pubg account and added his account, after 7 days he removed my facebook account from pubg account.
The account have third link on it but the one who selled me the account forget it What should i do?

I cant log in back to my pubg account

And i contact support but they said contact facebook

Facebook cant help me as the hacker changed my phone number and add some security in my account

[cyan citrus]

@earnest knollIf you do not have access to your account though any social media then please reach out to the social media account customer support in-game . Also , keep in mind your account is your own responsibility . Do not share your credentials with anyone and use two step authentication . Also , buying an account is against the terms of service of the game .

[errant hemlock]

Hello, I need help. I have logged in by mistake to the Vietnamese version and can't login to the global version. I want to restore the account to the global version

[cyan citrus]

@errant hemlockOnce you have transferred your account to another version of the game, it is not possible to revert back .

[errant hemlock]

There is no way to restore the account to the global version?

[feral forge]

How may we be of assistance, @night cloak?

[pliant grove]

@lime juniper
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I did not do anything. I entered the pool and my account was banned. I spent a lot of money on this account and I want my account back. Please reply: I entered customer service but no one responded.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account ID 561522161
Device: PC
Tire rate: 90FPS
Country:Norway(Troms)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pliant grove.

[lime juniper]

We do not speak Arabic in Norway, by the way. Nice try.

[errant hemlock]

Hello my friend I want to talk to you about my account By mistake, I registered my account on the Vietnamese version, and my account is strong, and there are upgraded weapons and rare clothes. I want to get it back at all costs. Can you help me? I'm playing with my friend on live broadcast he has 4 million on his facebook page and you can check it I am playing from season 3.

[storm flume]

Please do not use languages other than English, @errant hemlock. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[errant hemlock]

please help me

[pallid briar]

Once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. Spamming will only get you muted.

[errant hemlock]

I have a question how can I get the title of content creator in PUBG

[storm flume]

Please refer to subpoint 3.22 in #faq for further information, @errant hemlock.

[hardy plank]

So I can’t get a verification code till the next day??

[feral forge]

You may try again tomorrow, a minimum of 24 hours.

[granite plume]

No option to change country region

I want to data transfer in bgmi but not support

I will not understand data transfer outside EEA meaning

[pallid briar]

If your account is created or registered in the EEA (European Economic Area) regions, or you had switched your country to one of those countries in Europe, you will not be able to transfer account at will due to the GDPR laws, there is no other way.

[granite plume]

I want to change

Plz help

[pallid briar]

If you click that you will get 2 options. If you accept, then nothing would happen. If you disagree, it will prompt you to delete your account.

[pallid briar]

The GDPR law doesn't allow you to do that. We can't do anything about it.

[granite plume]

Mins no option to transfer in bgmi

[pallid briar]

Yes.

[granite plume]

Plz send mi pubg mobile official channel to contact her

[feral forge]

If your account had been created in the European Economic Area (EEA), or you had switched your region to one of the countries in Europe, you will not be able to transfer your account at will due to GDPR laws. The customer service cannot assist you in this regard, @granite plume.

[light stirrup]

@lime juniper 👍 😂

[unborn mountain]

The user literally admitted that he used external materials as well .

[night cloak]

hey

where do i get razer gold pins

or razer gold ?

[unborn mountain]

How do you get a Razer gold pin?
Use Razer Gold
Visit an authorized Razer Gold store to purchase Razer Gold PIN.
Choose the Razer Gold PIN and proceed to make payment or request for Razer Gold PIN from the cashier.
Login to your Razer Gold Account. ...
Choose Razer Gold PIN as your payment option.
Enter the 14 digit PIN code and click 'Next'

[light stirrup]

@lime juniper sorry for mentioning you but i think only you will help me.I want to know my date of registration of my account bcz i want to unlink third link email as it is of my brother so i want to add my own.I created my account as guest in season 6 which was then i linked to fb before new update.Now i contacted the customer support they said record does not match but they did not mention whats the thing which does not match but i know that the date pf registration id number 5427957485.please solve this my request and send me private msg of date of registration if you will get it.Also i am emulator player.

[night cloak]

where do i find legit razer gold store ?

[unborn mountain]

Im pretty sure you can purchase through their website, https://www.razer.com/p/RGP-50003.

[night cloak]

can i put razer things in midasbuy account ?

[granite plume]

No way to change country n region

[night cloak]

when i choice to pay its only loading rip

[worn pier]

Is there any chance that we could change our country region from EU

[unborn mountain]

Yes, no way.

[unborn mountain]

You'll need to contact razer support then.

[unborn mountain]

No.

[spice moth]

Bro look what is this glitch coz of you filthy pubg scammers i lost my uc in bonus challenge thanks alot best game experience your not going to do anything coz you dont even work or give refunds..

[feral forge]

Once you have transferred your data into one of the EEA regions, there is no way to change or transfer out due to the GDPR laws. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[unborn mountain]

No.

Why ask if you know

[spice moth]

Can someone help.

[unborn mountain]

You may ping error on #old, send the video, and include your ID, she'll might compensate you, or not, you'll never know, but worth giving a try .

[tired holly]

Yo wtf I got banned for no reason I need help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired holly.

[feral forge]

We are not able to assist you in this regard here on discord in any way. If you are unable to provide all of the information accurately that they requested you, or that it does not match with what they have, they will not be able to assist you further, you will need to keep trying.

[light stirrup]

@tired holly

@feral forge i know that is the date of registration which is matching

But i said that i made the guest account and give the link date also but they did not consider my msg

I gave them all the pay slip they want

Or plz add unlink email feature in the next update

Thats the only solution

[feral forge]

feel free to share your concern and suggestion in #old.

[serene spruce]

where is my uc?

[night cloak]

its not working to buy razer golds

any idea why?

[unborn mountain]

You'll need to contact razer support for this.

[unborn mountain]

You'll need to contact the customer service in-game for further assistance.

[feral forge]

Are you referring to the date when you linked your account, or the date you created your account?

[ionic lance]

Hi @polar marsh I’ve completed 100 likes for social star achievement but in achievement section they are showing 72 likes . Please fix this

[pallid briar]

Please use #old instead.

[warped surge]

@pallid briar I wil get bann if i use a config on iphone 6s to unlock 60 fps ?

[pallid briar]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension.

[hushed tree]

I cant Login With Phone Number 🙂 And Even When i try to Login with Email verification It says Login Error

[feral forge]

where are you from, @hushed tree?

[hushed tree]

Nepal

And this my brother account from Australia

So region code is 61

[warped surge]

@pallid briar Active sav 60 fps its not allowed?

[open coral]

How to solve this error

No response from bgmi customer service

My a/c is expensive please help me 😇

[night cloak]

@open coral Unfortunately, this support is for the global English version only.

[last raft]

my pubg global account has migrated to bgmi so please fix it😫

[pallid briar]

Can you please explain what you mean by "Active sav 60 fps"?
For better frame rate options your device needs to have good specs.

[pallid briar]

If your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. You can continue to use your account in the version you had migrated to or create a new account.

[feral forge]

If your e-mail or password is incorrect, the authentication failed notice will appear. If you have forgotten your password, please refer to the following steps to reset and change it:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[last raft]

some more options please please please

[pearl sparrow]

Hey pubgm support I'm facing perameter error -1 while i forget the password of email

I put both new passwords + verification code

When i tap ok I'm facing perameter error -1

[pallid briar]

Unfortunately, we here on Discord can't provide any further assistance in this regard as of now.

[golden fable]

I have been banned unfairly.
I’m a competitive player for Undisputed African Esports (UAE) and have placed #2 in PMCO Africa. I’m currently participating in Umzanzi League Season 3 (by Nodwin Gaming) and will not be able to play until this ban is over which will hamper my team’s performance and we are currently placed 1st.

Please Assist

PUBGM ID: 528906268

[polar marsh]

Please refer to the private message from @polar marsh for further information, @golden fable.

[last raft]

any other contact ??

[pearl sparrow]

Any moderator can assist me??

[feral forge]

where are you from, @pearl sparrow?

[pearl sparrow]

Pakistan

[feral forge]

You may send your inquiry to the PUBG MOBILE Pakistan Discord server for further assistance in this regard. Refer to subpoint 3.1 in #735483472432594994.

[pearl sparrow]

Thank

You

[last raft]

@feral forge my pubg global account has migrated to bgmi so please fix it please 😢

[pallid briar]

No, sadly.

[worn pier]

It dont get transfer by uts own

And u cant change it now

[midnight wasp]

@feral forge If my id is hack and can't access it, can I recover it?

But there is evidence of top-up

[feral forge]

Unfortunately, once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. The customer service in-game will not be able to assist you in this regard, @last raft. You will have to download the version of the game that your account is transferred in order to continue playing.

[last raft]

😭 😭 😭

[feral forge]

Do you still have access to your linked social media account?

[midnight wasp]

not accessible

[feral forge]

In this case, you should contact the respective social media support to regain and recover your access to your account, refer to subpoint 2.8 in #faq.

You must ensure that you have access to at least one of your linked social media to the game account before contacting the customer service in-game, as they can only provide assistance to unlink unwanted social media. And if you do not have access to your game account, the customer service in-game will not be able to assist you in any way.

[midnight wasp]

Ok thank you

[indigo storm]

Facing loading screen stuck issue

[nova pond]

Pubg mobile account lost recover account

[feral forge]

if you have already contacted the customer service in-game, please wait patiently for their respond, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[storm flume]

Please refer to subpoint 4.8 in #faq for further information, @indigo storm.

[tidal cairn]

See they lost uc at first i missed 12 uc and i didn't buy anything, and when i sent a message on pubg support me. They say the same thing that I bought in illegal pages and that but I have proof that I bought the uc legally but they tell me the same thing, and they are already taking away many uc.

[nova pond]

Ok

[last raft]

check this trick but not working

[frigid basin]

hi how i can rebort player i have video

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @frigid basin. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

why do some of these people who are not mods say we do not allow this in our guidlines like your not a pubg staff @pallid briar

[last raft]

some one help me please😭 😭 😭

[whole brook]

You transfered your account to bgmi now you cant login with global version

[last raft]

yes😭 😭

[whole brook]

you wont be able to play global now with that account

Since its already transferred

[celest shadow]

Please do not advertise here, @velvet zealot.

[willow wren]

I wanna ask that when we will get 10 mins ban

[odd viper]

@feral forge
<@&639889499718942720>
Hey Team,
My PUBG account was linked only with the Facebook and Mobile number (8218780296) but I was inactive since last year due to some circumstances but now I am unable to login in my PUBG M acc as my fb was deleted too and now It's linked with my phone number was what's unfortunate is that Now; PUBG M mobile log in doesn't support phone number.
I request you to link my account with new credentials that I'll provide if you ask.
Hope you'll solve the issue of your loyal player and customer since S-3.
Device: MI Note 5
Network: Cellular
ID: 5231891945 ( ALPHA RAN)
Country: INDIA

[sick shale]

There are so many reasons and we can't get such information

[storm flume]

Please contact the customer service for further assistance, @odd viper.

[odd viper]

They take much time even to reply and sometimes they don't

[worn pier]

Hey i think u can still login with no

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @odd viper.

[worn pier]

There is an option near it

[odd viper]

I can't find option anywhere specially in India

[worn pier]

When u open log in with email its inside the box itself of email written log in with mobile no

M2 from india

[nova pond]

Infection mode

[worn pier]

I have it

[odd viper]

Ok..will see

[worn pier]

My fav

[odd viper]

So;uhh are able to log in via mob no?

[worn pier]

No i m not connected with it but i m pretty sure we have a option still now

[odd viper]

Ok..will see

[worn pier]

Let me check instead

[last raft]

i not use hacks but my account has been banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last raft.

[olive dove]

@light olive how can we help you?

[celest ginkgo]

Is it allowed sell your acc ?

[olive dove]

No, selling accounts is against PUBG MOBILE terms of service.

[worn pier]

@odd viper yes we got mobile no login

[odd viper]

Thanks for the guide buddy,Will try it now! 🤞

[celest ginkgo]

How do you report someone selling acc ?

there is someone posting on Instagram that they are selling their acc, I got the name and id. Where can I report such a thing?

[olive dove]

Please use in-game report system to do so.

[celest ginkgo]

Thanks

[warped surge]

A fps unlock config for iphone,but if i removed it i still get ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warped surge.

[neon zenith]

Using potato graphics can get ban?

[worn pier]

Same questiin

[olive dove]

Any change in the game files will result in account punishment.

[pallid briar]

As long as you don't use any unauthorized third-party software that that modifies or interferes with the game, you should be fine.

[heavy vortex]

Why is there a mosin related rp mission when there's no mosin in the whole map.

If there are any confirmed spawn location for that do tell. because this is so stupid how are we supposed to complete the mission when there's no gun. and 60 minutes is even worse holding the gun in hand

[olive dove]

Modifying game files which includes adding or removing configuration files might result in account punishment as well.

[neon zenith]

Aysheri myre

[nova pond]

Region change

[worn pier]

I've been playing with a gfx tool since my first season and its almost a yr and i didnt got a ban yet

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @worn pier.

[olive dove]

The RP mission can be completed with teammates, I did notice that the mosin spawn is reduced in Erangel but if yoir squad managed some how to equip the weapon, the mission can be completed in one match. The weapon could be found in big cities in Erangel map (e.g. Yasnaya, Novo., or georgepool area).

[pallid briar]

Thanks for adding on!
Can you please unmute the member since he got auto muted by the bot for using a blacklisted word?

[heavy vortex]

Searched whole novo, georgo, georgo city and stalber and shooting area and rozhok in the same match. No mosin.

[pliant cradle]

Hello dear developers. My mail account was somehow hacked, and they logged into my pubg mobile account, removed the email link, changed my nickname, and linked it from Twitter.
I don’t have any programs for this. I beg you to sort it out in the near future.

[vocal tartan]

My account has been blocked by mistake for a week please help me my id 5369654441

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vocal tartan.

[olive dove]

Weapons spawn is not determined process so your only option is to try again and hopefully you will finish the RP mission quickly.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pliant cradle.

[heavy vortex]

But 60 minutes using the gun. :(

[olive dove]

Thanks for pointing this out, please let the user contact me or any other mod to explain to him that we can't help with account related issues (including account suspensions).

[pallid briar]

Will do so!

[olive dove]

Squad, all carry mosin and it should be doje in 15 mins. I know it is hard to find 4 but that is the best solution. Generally, RP missions should be kinda challenging so you can invest more time in the game.

[heavy vortex]

It's friend bonus, not friend aid

we all need 60 mins each

[olive dove]

Woow, good luck then.