#questions

1 messages · Page 1337 of 1

old bane
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I cant have my country events

wintry sand
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Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5246490387
The name of the account user 『sSs』DAMARķ

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @wintry sand.

heavy vortex
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Why and how come SA server guy plays in ME lobby😐 😐

runic stratus
sick shale
#

As you have been answered multiple, that there is no solution of this situation. Repeating same questions will be considered as trolling and punished accordingly.

sick shale
fathom dune
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السلام عليكم ورحمه وبركاته

storm flumeBOT
#

Please do not use languages other than English, @fathom dune. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

runic stratus
flint fox
#

#questions I got notice from ban security it showed to agree and abide what is it about

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@polar marsh #questions I got notice from ban security it showed to agree and abide what is it about

vagrant onyx
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@flint fox you purchase uc from unauthorized source ?

sick shale
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@flint fox Can you take a screenshot please

fathom dune
#

I took that for no reason, help is possible

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fathom dune.

runic stratus
sick shale
flint fox
#

While I playing with random he told he using a hack

runic stratus
frozen zenith
#

can you speak Arabic

vagrant onyx
sick shale
frozen zenith
runic stratus
sick shale
vagrant onyx
#

@flint fox if again same time they might ban you 10 year

runic stratus
sick shale
#

Please contact customer service for further assistance in this regard, refer to subpoint 5.4 in #faq for further instructions on how to contact them

frigid cypress
vagrant onyx
# frozen zenith

You made unauthorized uc purchase
is this your uc will be detected

storm flumeBOT
#

Please contact the customer service for further assistance, @frigid cypress.

frigid cypress
#

Can u bring it to normal version pubg

night cloak
#

Please help. I did not violate the rules and laws, and I replied without any reason and my id:5400571525 @ocean walrus @sick shale @lime juniper

sick shale
polar marshBOT
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Please refer to the private message from @polar marsh for further information, @night cloak.

flint fox
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The notice is like u r account is at risk

frigid cypress
sick shale
#

What was their response, @frigid cypress ?

frigid cypress
#

They r asking information

vagrant onyx
frigid cypress
#

I dint had 1 and all I gave

polar marshBOT
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Please refer to the private message from @polar marsh for further information, @winged tapir.

frigid cypress
#

Yes I know u answered all correctly only one that I dint have was when I made this id

sick shale
fierce night
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someone is trying to upgrade my account version to steal it because of this leak and the support doesn't respond

storm flumeBOT
#

Please contact the customer service for further assistance, @fierce night.

fierce night
#

if my account get banned i lose it ? because of pubg?

vagrant onyx
#

Don’t share your info to no body and website

fierce night
vagrant onyx
#

You need to contact the social media support regarding your acc

rough cargo
#

My account hasn't been affected luckily because I have 2 step authentication using Authy for social apps and etc. However what are you going to do about the recent banned and leaked accounts?

Has and is Pubg going to make an announcement? If this is true I mean there's a lot of users who are being ignored.

fierce night
celest shadow
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You may refer to the recently pinned messages of this channel for further information, @rough cargo.

rough cargo
#

Okay.

sly epoch
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My account was stolen. How do I return please help

rough cargo
#

Doesn't really say much about the legitimacy of the issue just a brush off of users shared their accounts or had similar accounts with credentials etc.

vagrant onyx
#

your acc support like facebook or twitter @fierce night

hollow heath
#

What is the legitimacy of this 120fps?

rough cargo
#

I doubt it is real.

hollow heath
#

If it’s real gg for 30fps players

vagrant onyx
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Its just prefer that you don’t put your acc info on the internet and on not safe website , also not to share your info with someone
also its recommended to use strong password and enable 2fa

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@rough cargo

fierce night
vagrant onyx
rough cargo
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I don't even share my social media photo on my Pubg account-- pretty sure someone could sniff it. And my social media accou t has 2FA.

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But yeah okay thabks I suppose -- I still think they should make an official in-game announcement or website announcement.

hollow heath
forest sparrow
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Hello what is that (must use old account verify code!)

rancid sparrow
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املي خد بان ظلم

storm flumeBOT
#

Please do not use languages other than English, @rancid sparrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

nocturne falcon
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@celest shadow I have changed the password of my facebook, gmail account and also changed the password of my game's email login. So will there be any problem?

celest shadow
nocturne falcon
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Thanks a lot @celest shadow

heavy vortex
torn sierra
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My pubg account was hacked

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Anyone help?

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My pubg account was stolen! The player first stole my facebook account and accessed my pubg account, then added an e-mail to my account and removed my other connections. It's been 5 months and I still can't get my account back. While removing my connections, I could not enter my account in any way. because only facebook was added to my account and so my account was gone. I can not contact the facebook team, they do not make any kind of return. Please help, I'm ready to prove my account by any means necessary

rough cargo
#

Quwstion I reported teamers. Will Pubg punish them and give me my points back?

radiant yacht
#

@celest shadow why the ingame like feature is removed

rough cargo
#

What does this mean? This pan icon

#

I've never seen it before.

mortal apex
# rough cargo

It means that the next match is a key (important) match. The player is close to level up to the next tier. It is informed on the results screen of the previous match.

rough cargo
#

Oh

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Thank you I thought I was marked or something.

sonic wraith
#

there are some achievements that cannot be done now... can you guys remove them?

simple epoch
#

@mortal apex About this new event, so resident of south and north america are allowed only?

carmine finch
night cloak
#

This game is trash i bought RP 2 days before my friend and now he is 30th rp and i am 27th like tfThinkO_O

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sonic wraith. You can also submit a report in #old in compliance with the channel's pinned instructions.

carmine finch
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@ocean walrus

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @carmine finch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

simple epoch
scarlet light
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Hello. My account was banned from the game for ten years. Help deal with the situation.

polar marshBOT
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Please refer to the private message from @polar marsh for further information, @scarlet light.

celest shadow
thorn wedge
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How can i play the game if someone is trying to use my account all the time?
Already tried to contact the customer service via pubgm.

I just need them to unlink the unauthorised account (twitter) from my pubgm.

It is annoying that someone is trying to use my account.

Gotten the account since the 1st season of pubgm.

The other user is changing the server / changing the names / remove all in game friends that is not connected via facebook. It is frustrating while pubgm doing double standart to normal player. This is the screenshot that i manage to capture while ingame with my friends.

celest shadow
simple epoch
#

@celest shadow can you please answer my query?

spiral token
#

Anyone from support can help me?

celest shadow
spiral token
#

I have filled the form for applying to receive tournament room cards. Can someone asses me what’s the next step and how to get quick approvals!

thorn wedge
celest shadow
spiral token
#

@celest shadow can I have a moment from you to address my issue?

celest shadow
celest shadow
spiral token
celest shadow
thorn wedge
night cloak
#

hello any one Arabian

celest shadow
night cloak
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I have restored access, I need to change the email password in the game, how can I do it?

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any one help me

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help and tips indicated do not help

celest shadow
night cloak
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@celest shadow can you help me

celest shadow
#

Sure, how can we help you?

night cloak
#

my account has stopped from season 10 can you help to restore it

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a hacker is currently logging into my account

celest shadow
#

The forget password option should appear beside the enter password field, @night cloak. You may want to try again.

night cloak
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and I urgently need to change my password

celest shadow
#

What do you mean by stopped, @night cloak? Can you please provide a screenshot?

night cloak
#

@celest shadowmy account has stopped from season 10 can you help to restore it is hacker how stole

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@celest shadow stolen

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@celest shadow I'm soory

celest shadow
#

You should contact the customer service in-game to recover your game account, @night cloak. Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

night cloak
#

@celest shadow how is supporters

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @gray valve.

night cloak
#

@celest shadow I under stand i make it many times no results

celest mulch
#

Sehr geehrte Damen und Herren,
ich bin ABOOD『AĞA』

Meine pubg account ist von 2021.05.17 bis 2031 gesperrt, das bedeutet mein Konto 10 Jahre gesperrt.

Ich schreibe Ihnen, weil es etwas falsch gibt und unglaublich ist: Ich habe letztesJahr auch am .2020.05.17 ein Tag band genommen und danach ist weiter alles gut gelauft.
Aber jetzt ist genz andre,habe ich 10 jehre Band ohne Grund bekommen.
Ich habe überhaupt gar nicht gemacht, trotzdem habe ich 10 jehre Band bekommen.

Ich glaube, dass viel Anfänge Spieler auf mich beschwerten haben, deshalb habe ich band bekommen.
Das ist richtig sehr komisch.

Ich spiele pubg-Mobil seit season 3 bis heute und ich habe von season 4 bis 18 season gekauft ,außerdem ich bin GEMAmann.
Von Anfang habe ich gut kd und konnten Sie danach suchen.
Ich haben Vidios mit Hand cam ,als hinweis.

Außerdem mein Kopfhörer funktioniert mit 7.1, ich bin sechs Finger Spieler.
Ich habe mehersmal Conquer geholt. Jede Freund von mir könnt ,dass ich ein profe bin.

Ich wünsche ,dass Ihre meine Problem einlösen.
Pubg-Mobile hat alle meine Zeit und geld genommen,und ich habe am Ende Band 10 jahre genommen.
Ich bitte Sie um Rückmeldung.
Danke im voraus.
Das ist mein ID :5221989283
Hier ist mein Name: ABOOD『AĞA』

Mit Freundlichen Grüßen

ABOOD『AĞA』

storm flumeBOT
#

Please do not use languages other than English, @celest mulch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @celest mulch.

night cloak
#

I have limit

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I cant change password

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But i need now!

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Please help me!!

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@vagrant tulip مرحيا ممكن اسال سوال

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

@vagrant tulip hello .can you add me

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@vagrant tulip you know arabic

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Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

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@vagrant tulip you help the 1m sub YouTuber

strong bear
#

Hello my account got ban 10 years by wrong oj 23th april and until today i’m trying contact pubg support and no response please help me my id 5364540064 , and i have youtube channel all videos recorded

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @strong bear.

thorn wedge
#

Koyak betul la support team sini.. mcm gampang

night cloak
#

@vagrant tulip I need to talk arabic with you plz add me

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Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

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@vagrant tulip plz 💚

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Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

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my account has stolled from season 10 can you help to restore it@vagrant tulip

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Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

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Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

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😭

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@vagrant tulip they change the pasword

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@vagrant tulip plz help 😭

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Help me please, daily limit for sending emails, won't let me change my password but at the moment a hacker comes in and kicks me out of my account

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Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

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@vagrant tulip can you talk arabic add me im not understand

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No arabic

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Sorry😭

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@vagrant tulip plz 😭

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they hacked my Facebook

runic stratus
#

Please help me
My pubg was hacked

night cloak
#

Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

queen smelt
#

U need to go tk game support in the actual game

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No one here works in pubg

heavy vortex
#

@ocean walrus ^

night cloak
#

Thank you @queen smelt 🤯

unreal elk
#

shrek

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HAHAHAH

heavy vortex
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@ocean walrus single try hard dude tryna raid 🤌

unreal elk
#

raid inside shreks body?

queen smelt
#

What else

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Dumb question

heavy vortex
#

no wonder why I ask for mute perms when mods sleep🗿

queen smelt
#

O wtf lmao

autumn ivy
#

We need more mods lol

vague crater
#

My Google play balance is not valid in the game, what should I do

unreal elk
#

eduardo would be a good one

heavy vortex
#

<@&481161015728406538> 🗿

vague crater
#

My Google play balance is not valid in the game, what should I do

runic stratus
#

Hi any one can help me

queen smelt
#

@night cloak did u get that when y saw shrek

autumn ivy
#

@ocean walrus Stop playing games and ban these guys lol

queen smelt
#

LMAo

fallen fulcrum
#

@lofty tinsel Hello "
My account was accessed through an e-mail, and Google Play was linked to my account by the thief because of a loophole that occurred days ago in PUBG, and I am unable to cancel the connection because I wait 27 days for the new connection, and here the thief works on entering every time I need help

queen smelt
#

Lmao

autumn ivy
night cloak
#

@queen smelt 😂😂

queen smelt
#

LMaO

sonic wraith
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<@&481161015728406538>

night cloak
#

@polar marsh help me plzzz

queen smelt
#

He’s already banned

autumn ivy
#

Rekt

hollow trout
#

Lol

sonic wraith
#

guys move to #chat #pubg-mobile for general discussion or related to PUBG

storm flumeBOT
#

Please do not use languages other than English, @clear kindle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

hollow trout
#

Server raid?

heavy vortex
#

Only muted and his messages are still here

night cloak
#

Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please. @polar marsh

hollow trout
#

Olive4Mod

royal whale
#

Hello

storm flumeBOT
#

Please do not use languages other than English, @clear kindle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

for everyone who don t know my language is for people who don t belive that the database at the pubg was hacked

heavy vortex
#

Refer to pinned messages of this channel.@night cloak

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

Why am I unranked
2 hour ago I am top 100, I play some matches and now I am ‘unranked’?

night cloak
clear kindle
#

You gave me a band.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @clear kindle.

night cloak
#

what?

heavy vortex
#

Click on channel name from top of the screen and click on 📍pins.

night cloak
#

thx kiss you

vague crater
#

My Google play balance is not valid in the game, what should I do @polar marsh

vague stone
#

hi

night cloak
#

or you use vpn

vague stone
#

how to fix pupg install eror in gameloop 7.1

misty latch
#

My account get ban and i didn't know why
i want to know

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @misty latch.

night cloak
#

Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please

night cloak
#

I want information help me plzzz

vague crater
#

And no vpn

storm flumeBOT
#

Please do not use languages other than English, @twilit zephyr. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

vague stone
#

hi i want to know why my account got banned

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @vague stone.

night cloak
sick shale
#

@twilit zephyr Only English please

gritty mortar
#

Hi I want to change my email from my pubg please can you help me

vital osprey
#

Any update on fixing the shot registration?

storm flumeBOT
#

Please contact the customer service for further assistance, @gritty mortar.

gritty mortar
#

Can you share customer service details

pallid briar
gritty mortar
#

@sick shale Hi can you help me with my pubg id please I want to change my email in that

sick shale
gritty mortar
#

They are not replying there please help me with that@sick shale

night cloak
#

@sick shale Some one hack my account

sick shale
storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak.

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Please refer to subpoint 5.4 in #faq for further information, @night cloak.

night cloak
#

@storm flume they can't help me

sick shale
#

@night cloak You can follow this conversation as a guide on how to unlink an unauthorised social media account through customer service:

night cloak
#

The hacker unlink all the social media @sick shale

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And I lost 7000£ in this account😭😭

sick shale
#

Unfortunately nothing can be done if you have lost access to your PUBG MOBILE account. Please contact customer service in-game and refrain from repeating same questions here as we are not affiliated with the customer support and are unable to assist with account related issues in any way.

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@night cloak Do you require any assistance, please state your problem

night cloak
#

oke

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@sick shale I can contact you via number,Instagram our Facebook please

sick shale
storm flumeBOT
#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

north mica
#

I have provided pubgm in game customer service with every details the only thing I can get is the first ever purchase receipt. Is it really that important as all other details are 100 percent legit.?

sick shale
north mica
#

My Facebook account was accessed by someone and the person who accessed it somehow lead the Facebook account being locked. And he has linked his google play store account with my pubgm account. I can only access my account with email link!

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@sick shale yeah I know but I can provide with all the purchase done on the account! To prove I'm the owner but the first ever purchase I cant find it!

sick shale
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You will need to provide it in any way, otherwise your account recovery request won't be processed

north mica
#

@sick shale I understand but it's unfair where all the details are correct even my credit card last few digits shows in the purchases. 99 percent of the details I have provided is correct only one thing is missing. One will only feels frustrated because I have done alot of purchase in the account and now someone is trying to steal it away and the PUBGM support isn't being quite understand. I hope there could be some other ways to help me get my account secured.

sick shale
#

Should you have any further questions regarding the process of account recovery, please contact customer service in-game

storm flumeBOT
#

Please do not use languages other than English, @left dragon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

Why am I unranked
2 hour ago I am top 100, I play some matches and now I am ‘unranked’?
Why no one helping me

north mica
#

@sick shale sure thanks. But I hope that the PUBGM in game support be at least a bit understanding at such matters.

sick shale
#

@karmic leaf Use English please

karmic leaf
#

My account was stolen and I took Ban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @karmic leaf.

sick shale
# karmic leaf My account was stolen and I took Ban

If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.

tight grail
#

Hello I am banned without reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tight grail.

woven hazel
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Hey, my pubg mobile my account was stolen from my twitter account about 3 weeks ago. i can answer any questions about my account (id#548502852). Please help Thank you

storm flumeBOT
#

Please contact the customer service for further assistance, @woven hazel.

woven hazel
#

I have emailed them already

sick shale
#

Be patient until you receive a response please

shadow nest
#

One rp mission is not showing to me from season 19?

little wedge
#

what does Parameter error 2114 mean?

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i mean like what should i do

sick shale
sick shale
shadow nest
tulip cape
#

Hi my pubgm is logged out I don't know how I want to add it again unable to add please help, also I want to know how MVP works.
How this MVP works I have all the more then my teammates but didn't get MVP
Kills,damage, survive time, review sill no MVP to me

little wedge
#

Okay, but if I don't change the password for the new email feature, is there a big chance that my account gets hacked?

sick shale
little wedge
#

yeah i'll do it then

sick shale
shadow nest
#

See 6/7 but there are only 6 missions and 7 mission got disappeared which is restore 1500 health in classic mode

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pseudo lagoon.

sick shale
night cloak
#

can someone tell me what is the time now in pubg mobile???

shadow nest
#

@sick shale that mission was showing at start of season but not showing now. I had seen few days ago that 172/1500 health restored

pallid briar
night cloak
#

i just wanna know the ban time for pubg is it my time? or is it pubg timezone?

sick shale
night cloak
rustic tide
#

I Want Technical support

shadow nest
sick shale
night cloak
#

one more question please 6:22:28 means 6 am or 6 pm? or is it 24 hours?

flint frost
#

Am i think

pallid briar
#

it's 24 hours format

night cloak
#

thanks alot

pallid briar
#

No worries.

night cloak
#

Hello, I have a problem, I do not have the button to put the car in the lobby, how can I display it?

rocky bolt
#

السلام عليكم

#

Hi

pallid briar
rocky bolt
#

What i should do if i dont speak english perfect

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I want an arabic please

night cloak
rocky bolt
#

Where is translate

pallid briar
pallid briar
night cloak
rocky bolt
#

I want to speak any one arabic what should i do

night cloak
#

I tried to equip from inventory , but it still not working

pallid briar
night cloak
pallid briar
sick shale
#

@night cloak Hold on, one minute

frigid wolf
#

unranked problem is still here. now i reach in 36 level. although my rank is not showing.

pallid briar
night cloak
sick shale
#

@night cloak Enable this option

rocky bolt
#

My problem is smal

night cloak
rocky bolt
#

Can i say my problem

sick shale
#

@rocky bolt State your problem please

night cloak
sick shale
#

You're welcome!

frigid wolf
rocky bolt
#

I have an account but since one year i lost my account in facebook and now i dont open my account

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Because i lost my facebook account

pallid briar
storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @rocky bolt.

rocky bolt
#

What this link refers to

storm flumeBOT
#

Please do not use languages other than English, @rocky bolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @rocky bolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

frigid wolf
storm flumeBOT
#

Please do not use languages other than English, @rocky bolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

sick shale
#

@rocky bolt, @spare plank Only English please

rocky bolt
#

Ok iam sorry

sick shale
rocky bolt
#

Ok

sick shale
frigid wolf
rocky bolt
#

I don’t know how to open my account because I lost my Facebook account. Please reply back quickly

sick shale
rocky bolt
#

Please reply back

sick shale
#

@rocky bolt Have you read the subpoint 2.8 in #faq?

rocky bolt
#

Yes iam read it

frigid wolf
rocky bolt
#

Please reply back fast

#

Pleasy talk with me

sick shale
#

@rocky bolt Please contact customer support of the respective social media channel and recover your account, in order to access to your PUBG MOBILE account. We can't help you with this issue

rocky bolt
#

Please help me i will kill me

#

😭😭

#

Please help me

#

Facebook doesnt make for me any thing

sick shale
#

Refrain from repeating same questions, you have been answered and it will be considered as trolling if you continue

rocky bolt
#

Bad service bad so bad i will report you

storm flumeBOT
#

Please do not use languages other than English, @mossy dove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

mossy dove
#

<@&481161015728406538>

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @mossy dove.

worn isle
#

I just got the new 12.9 iPad Pro 5th Gen M1 and I jumped on Pubg Mobile and the game looks bad… like iPhone 6 Plus bad.. the graphics need some work or something? What going on? I keep getting error messages as well

#

(2021 iPad)

sick shale
#

@forest sparrow Is your email address linked to another PUBG MOBILE account?
Your message was removed because it shows your email, make sure to hide such information next time

forest sparrow
#

@sick shale

frigid wolf
pallid briar
sick shale
storm flumeBOT
#

Please do not use languages other than English, @lament sand. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

forest sparrow
sick shale
signal forum
#

Hello can some help me please

forest sparrow
sick shale
signal forum
#

Tried so hard with ingame custumer service

#

My account was hacked by twitter and linked to a facebook

night cloak
#

I take a ban without any reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

#

Please refer to the private message from @polar marsh for further information, @lament sand.

signal forum
#

I have the emil address to login and its secured also i have all the documents

#

To prove that my account belongs to me purchase photos and registration date

marble talon
#

Can you notice the customer service about that , many accounts are stolen

signal forum
#

I already did

#

Im afraid to be banned by the hacker

marble talon
signal forum
#

I have purchase documents from 2019

night cloak
#

Please contact the customer service.

signal forum
#

I really did but no response

formal lodge
#

My account has been hacked how to revoke it

marble talon
night cloak
#

It may take some time to get a response, unfortunately.

signal forum
#

😔

knotty stag
#

سلام عليكم

pseudo bolt
#

السلام عليكم ممكن مساعدة

night cloak
#

English only, cutie pies.

pseudo bolt
#

Someone help me

vagrant onyx
#

?

pseudo bolt
#

Someone hacked my pubg account and i need help

formal lodge
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @formal lodge. Remember to read through #faq before asking questions in the support channels.

fierce gull
#

السلام عليكم ارجوا المساعدة في مشكلة ؟

storm flumeBOT
#

Please do not use languages other than English, @fierce gull. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

signal forum
#

Im soo disappointed

vagrant onyx
fierce gull
#

Peace be upon you, please help quickly

ruby pecan
#

I want a logical response from pubg Mobil to this message

#

?

#

Is my account in danger?

broken kelp
#

المشرفين الافاضل يرجى مساعدتي ورفع الضلم الذي اصابني 😭

storm flumeBOT
#

Please do not use languages other than English, @broken kelp. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

teal star
#

@ruby pecan
Refer to the pinned message in this channel, I would advise you to follow the instructions

past pilot
#

Hi, I charged my account, but I didn't receive the UC , please help me

ruby pecan
#

I don't understand where the proven message is.

vagrant onyx
teal star
# ruby pecan I don't understand where the proven message is.

Seems like your password is weak, I would suggest changing it, that’s the reason why you got this email in the first place probably because your password isn’t strong enough, try and make it unique, there has been hackers around lately so be careful and protect your account

broken kelp
#

please help me 😭

night cloak
#

Not sure if this or #discord is the proper channel but ..Excuse me is there a mod that can private message me. I have just had a horrific experience in discord and would like to know what the best solution to this problem would be. I have a preferred method of addressing the situation but I think professionalism is needed here, more so then ever

past pilot
vagrant onyx
#

@past pilot cause if you contact customer service they will ask for purchase receipt that why

past pilot
night cloak
#

So can something be done about this person. Purely disgusting human being

#

Can someone help me change my account password? I have exceeded my daily request limit. a hacker knows my password and I urgently need to change it!

teal star
soft wave
#

السلام عليكم

exotic grotto
#

Recently Ive been experiencing extreme lag. I never got lag for a year and a half since I was playing. I've put the settings to smooth. Still no luck. 😐 help

last whale
#

New M1 ipad pro 11 inch has resolution issue.. please fix…controls and graphics are messed up.

broken kelp
#

Please honorable supervisors to help me. My account has been banned for 10 years, and I do not know the reasons for the ban, and I did not violate the rules and integrity of the game and I strictly respect its laws
ID: 5391840152

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @broken kelp.

past pilot
#

Xiaomi MI A3 has resolution issue.. please fix…controls are messed up.

minor ember
#

Aaa help?

last whale
#

New M1 IPAD PRO 11 INCH has RESOLUTION issue.. please ADDRESS THIS ISSUE ..controls and graphics are messed up. CANT PLAY ..!!
WIFI

mental pecan
#

I hope pubg mobile can help me thanks

normal fulcrum
normal fulcrum
mental pecan
#

I hope pubg mobile can help me , and thanks !!!!

normal fulcrum
normal fulcrum
proven agate
#

السلام عليكم انا اخذت بأن ظلم اريد رفع الحظر عن الحساب

storm flumeBOT
#

Please do not use languages other than English, @proven agate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

proven agate
mental pecan
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @mental pecan.

minor ember
normal fulcrum
low tangle
#

My account was hacked by a hacker and caused his band for 10 years. What do I do about this I hope for a response ❤️

proven agate
#

My account has been banned in the game for ten years, and knowing that the rules of the game did not differ, please review the account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @proven agate.

stray peak
#

Please can anyone from customer service help me,my account someone hacked.

rapid remnant
#

حل لمشكله الشحن

prime stag
#

اريد المسعدا من الدعم دروري

storm flumeBOT
#

Please do not use languages other than English, @prime stag. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

stray peak
#

@storm flume I need to talk with someone about my hacked account please.

normal fulcrum
normal fulcrum
prime stag
#

I need to talk to customer service my account got hacked

stray peak
#

I linked on Fb and twitter and gmail,he changed the facebook and twitter and not sure if he changed the gmail,I loged in it worked today I try many time log by Gmail its not workint @normal fulcrum

wooden pebble
#

السلام عليكم ممكن اتواصل مع الدعم لو سمحت

storm flumeBOT
#

Please do not use languages other than English, @wooden pebble. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

normal fulcrum
stray peak
#

Not anymore,Im putting the gmail and the pasword its not working,im trying to send the code to my Gmail Its not sending aswell.

#

@normal fulcrum Not anymore,Im putting the gmail and the pasword its not working,im trying to send the code to my Gmail Its not sending aswell.

normal fulcrum
stray peak
#

@normal fulcrum I guess I cant send anymore codes for log in today mate,about facebook Its so hard to recover it,he change everything (mail,phone number)
So if I logged in what I have to do ? @normal fulcrum

sudden spade
#

السلام عليكم اتمنى انا اتواصل مع الدعم ضروري

storm flumeBOT
#

Please do not use languages other than English, @sudden spade. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

normal fulcrum
wooden pebble
#

If you allow me, my account has been wronged

#

I am sure that I am breaking the rules and don’t do anything wrong

stray peak
normal fulcrum
#

Do no provide anything which mislead others

mossy pollen
stray peak
#

@normal fulcrum I think I reached the daily attempts ,thats why its not logging in,hopfuly it work Jin,thank you so much,I will msg you if it works mate.

sudden spade
#

Ineed help support

normal fulcrum
blazing lotus
#

Hello

#

I need someone to support me

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @blazing lotus. Remember to read through #faq before asking questions in the support channels.

stray peak
#

Gmail @normal fulcrum

blazing lotus
#

How to be unbanned ?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @blazing lotus.

true flame
#

Hm

old bane
#

I want to leave my account from the European region to the Middle East, because I am from Egypt and when I registered at the start of the game I registered in Europe by mistake. I want to move to the Middle East as it does not appear to me that the events follow Egypt.

Please help and understand the situation

stray peak
#

I linked (twitter,facebool,and email wich is my gmail) the twitter and facebook is same mail, he hack it and change everything,the only hope is gmail

native radish
#

some one hacked my account

night cloak
#

Can someone help me change my account password? I have exceeded my daily request limit. a hacker knows my password and I urgently need to change it!

normal fulcrum
normal fulcrum
night cloak
normal fulcrum
devout glen
normal fulcrum
night cloak
night cloak
normal fulcrum
normal fulcrum
night cloak
#

I didn't do anything, my account was hacked somehow

#

I've tried everything, no one helps me in any way

normal fulcrum
#

Account doesn't get hacked unless you put your account credentials on shady websites for cheap UC or scam promotions like guaranteed skin purchase

night cloak
#

I'm sorry for my time and so much money invested in the game

#

I have not posted my data anywhere!

normal fulcrum
#

Feel free to contact in-game customer support for further assistance.

night cloak
#

I bought currency only through the game on a straight line!

#

Please don't blame people for getting their account hacked this time. It is not a coincidence that thousands of people are reporting account hack issues to you in just last 3-4 days. PubG/Tencent should take the ownership.

#

I do not understand for what purpose this group exists

#

I got my account back! just help me change my password!

normal fulcrum
night cloak
#

You’re denying me such a simple thing!

normal fulcrum
night cloak
#

why are you here then? game support? how do you help?

night cloak
#

tomorrow I will have nothing on my account

slate bridge
#

Good morning, can I contact technical support

night cloak
#

I sit for half a day guarding my account, a hacker kicks me out, I log in to my account again and so on.

#

I just need to change my password

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

thin halo
#

@night cloak For your email?

night cloak
#

Yes

#

In pubg mobile

slate bridge
#

@thin halo can you help me

night cloak
#

Verification code limit reached

old bane
night cloak
#

but I urgently need to change the password, since the hacker has access and logs into my account

thin halo
#

You can use wrong password and you'll be able to get change password option, @night cloak. If your verification limit reached, you have to try again the next day. You can contact customer service to help you out with this issue.

normal fulcrum
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @slate bridge. Remember to read through #faq before asking questions in the support channels.

old bane
night cloak
devout glen
#

@night cloak are you Russian?

night cloak
#

Yes

normal fulcrum
normal fulcrum
old bane
tawny karma
#

Any supporters ?

stray peak
#

@normal fulcrum thanks jin I will talk here when I can log to my account to help me

formal oak
#

Jin id you dont mind can i explain for you an issue i'm facing ?

#

Thanks in advance 🙏

normal fulcrum
formal oak
#

Thanks jin

#

Actually i'm a new streamer

#

I used to stream from my phone

#

On the 4th of may while i was playing and streaming (live)

#

I receive a text message from twitter

#

With a temporary reset code

#

I manage to understand that someone took my phone number and used it as my twitter account username

#

To reset the pw and

#

To simply take the code as i received it while i was playing

#

I managed to contact twitter

#

And to get my account back

#

They were so helpful

old bane
night cloak
#

Am I asking for something supernatural !? I just ask you to help me measure the password, since the hacker hacked and attempts have been exhausted for today. why such an attitude towards the players who support your game, I personally invested about 130k UC only last season. and you can not help me change my password, why is there then this support in the discord?

formal oak
#

The only thing is that when i got the account back the hacker attached his facebook account

normal fulcrum
#

Can you say all this in 1 message and in short what exactly you're looking for @formal oak?

tawny karma
#

Guys my account got banned for 10 years and i didnt break any rules can any one help !

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tawny karma.

normal fulcrum
minor ember
#

AAA WHAT

night cloak
#

if I wait 24 hours, the hacker will log in and delete my account, or will log in with the game software (cheats) and you will block me forever! then who will be to blame !? because you can't help me change the stupid password!

normal fulcrum
#

@olive dove can help you in this concern. Please wait until he's online

normal fulcrum
minor ember
#

Ok bro

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @devout glen:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

craggy remnant
#

Dear Pubg Team.

Good Day

Kindly unblock my account as I have not violated the rules of playing in PUBG MOBILE

I am a clean player and I did not violate the rules of play Please check my account

user name : WS ADHAM

ID No : 5286630104

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @craggy remnant.

formal oak
#

Simply what happen is : i was streaming , i received a temporary reset code for my twitter's account , someone managed to get my phone number and use it as my username for twitter and to sent a temporary code to see it while i was streaming (live video from my phone) , the account was attached only with twitter account , i spoke to twitter help center and support team they managed to give me the account back , i opened pubg and found that he added his facebook account , i managed to add my gmail and i sent to the customer support team in the game to ask them to unlink the hacker's attached account ( his facebook account ) sudenly i found myself banned for 1 day .. and then i was trying to open the game again after 1 hour and i found that i got permanent ban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @formal oak.

sick shale
devout glen
sick shale
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @devout glen:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

fresh lily
#

Peace be upon you. I took 10 years why? And I am stadium Bhacker? Please check on the account again, and I am 100% sure that I take injustice 5566872032. Thank you very much

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fresh lily.

night cloak
sick shale
#

@night cloak What's the issue you're facing?

devout glen
night cloak
#

I can't wait 24 hours, the hacker has access to the password

sick shale
sick shale
night cloak
#

Of verification code

sick shale
#

What happened to the previous verification codes? Why you didn't use them?

devout glen
night cloak
#

I have been fighting for more than half a day. first I made a version, I could not enter my account, now the password ...

#

I have full access to all data and information to my account, I just need to change my password, get a verification email, but I can't wait because the hacker demands a ransom in the amount of € 500, or he will enter my account with cheats and be blocked for 10 years

sick shale
#

Follow the previous message to reset your account password and contact customer service in-game for further assistance. Please refrain from the same questions here, as you have answered multiple times and we are unable to provide further assistance on such issues

night cloak
#

I don't understand, is it really so difficult for me to change a simple password, or to reset it

normal fulcrum
night cloak
normal fulcrum
night cloak
normal fulcrum
night cloak
#

I have already written. but no one answers there, and a password change or verification email is needed immediately, since there is a high probability that I will lose my account ...

#

I don’t understand why you don’t want to help ...

next dagger
#

How do I change the enemy ahead and other lines? The people I play with can do danger ahead but I don't see how to change that.

devout glen
thin halo
#

@next dagger^

next dagger
#

Thank you😋

peak ore
#

It's been a 155 days since my account was banned , and there is no response from pubgm support what can i do ?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @peak ore.

heavy abyss
#

يا شباب

storm flumeBOT
#

Please do not use languages other than English, @heavy abyss. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

slim palm
#

السلام عليكم اريد الدعم

#

الحاسب الخاص بي تم اختراقه

storm flumeBOT
#

Please do not use languages other than English, @slim palm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

slim palm
#

Hi, I want help My account was stolen

short pagoda
#

Hii

smoky crown
#

Hello, I have a question about my account. Could someone from Pubg please contact me? Thanks.

night cloak
#

@slim palm For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.

#

@short pagoda It is against the rules. If you continue, I’ll have to remove you from the server.

radiant dirge
#

where can i find the crew shop?

night cloak
#

I don’t think there’s any ongoing crew challenge.

#

Hello, i have been banned unfair, can u please help me?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

bleak jetty
#

How are I have a very big problem my account was banded with out any reason and it was from season 3 until season 13 I played with it 10 seasons and my phone was stolen by my neighborhood and he opened the password and took all my e-mails and he opened files that are making a bad inviroment and my account took bad because of this person now I need my account to sell it because I lost my job and I need my account's money if it was me why didn't I open this files from season 3 ? And I love you tencent games

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @bleak jetty.

worn isle
#

When will Pubg Mobile be optimizing it’s game for the new M1 12.9 iPad Pro? The graphics are so bad I can’t even play in the controller is all messed up on screen and I keep getting error messages.

night cloak
#

@worn isle Hey, it should be optimised out of the box. Could you let me know what error are you getting?

smoky crown
#

I have been mistakenly banned. Can someone help me get my account set?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @smoky crown.

worn isle
#

@night cloak I got ultra sound errors saying they were unable to download or apply or something. Same with the graphics. The graphics are so glitchy spotty and messed up I can’t even play. Stuff in the inventory is all messed up as well. The map doesn’t seem to load in very well either. My old iPad looks so much better it’s not even funny and this new M1 iPad Pro blows my old iPad out of the water. There are a bunch of other people with the same problem who have the new M1 11inch and 12.9inch iPad. They just released the M1 iPad today how did they already optimize it already?

night cloak
#

@worn isle Because the M1 architecture is the same as of A series chipsets. And everything else is the same. If possible could you record the screen while opening the game and go through the issues; and send the video in the #old channel?

worn isle
#

The screen is totally different. Could that be the problem? It’s a mini led screen the old iPad is lcd

#

I can try. I tried to upload pictures but it says they are to big and I need to upgrade to nitro discord

night cloak
#

It should not be a problem but there might be some internal changes that is conflicting with the game. Try uploading in #old. We have 100mb limit.

worn isle
#

I’ll try

#

I could not get the error messages to pop back up they came up after downloading the resource packs and ultra audio pack.

fading lava
#

I am poring buckets of UC on hola Buddy event Pls make something and gimme Godzilla companion

• PUBG ID :- 5529738882
• LATEST VERSION

devout glen
#

@lime juniper Please explain, if there are no data leaks in the game, then why does pubg mobile send out such emails?

Why deceive people and say that there is no leak, if there is one!

worn isle
#

The graphics are so bad. I’m trying to upload a video on feedback-bugs but it won’t let me send the video

night cloak
#

مرحبا

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

fleet ibex
#

Why can’t I change my “signature”?

night cloak
#

Why am i experienced a little bit freeze at pubg i already free up a lot of storage and its 25GB and i close all background apps except pubg and my device is not heating and charging

wintry lake
#

السلام عليكم

night cloak
#

Please let me change my server because i change my server from Asia to Europe server by mistake and i have to wait for 39 days to change my server.

hollow smelt
#

Hello, can you help me about my hacked account, I want to cancel it

fleet ibex
night cloak
#

Please bring back the oldest version of pubg

#

@fleet ibex No because i played on 147ms at the game have a little freeze because of that

#

If Asia server i played on 20ms

fleet ibex
#

Other than hacking the game to decrease the timer, which I strongly advise you not to do, you can’t do anything about it but wait

night cloak
#

Hello, I'm swallowing a band of slaves.
5147450911

rigid light
#

I have iPhone 11 brand new getting screen flickering problems
I had one plus before it had same problem any solution?

fleet ibex
pulsar current
#

People, my account has been stolen and I need help

#

.

fleet ibex
#

You should go to your local Apple store to have them take a look at it

rigid light
#

But it’s Brand new from apple

fleet ibex
#

Some duds occasionally will slip through quality control

wintry lake
#

مرحبا

storm flumeBOT
#

Please do not use languages other than English, @wintry lake. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

hollow smelt
#

My account has been hacked and I cannot log in

fleet ibex
#

So even though it’s fresh from the factory, the screen could have been damaged during production or shipping

#

@rigid light

pulsar current
#

guys i need help my emil his stolen

worn isle
#

Graphics are bad on the new 12.9 M1 iPad Pro 5th Gen. this is on ultra hd and ultra

#

I tried to upload a video but it says it’s too large and feedback-bugs won’t let me post for 2 hours

fleet ibex
#

While you wait to report the problem

worn isle
#

@fleet ibex I’m using the new M1 iPad. It’s the best thing apple has released so far other than a MacBook

#

My iPhone 12 Pro Max does not have any of these problems and the new iPad is 10 times better

fleet ibex
#

@worn isle idk, resetting the quality could fix whatever hiccups are happening in the code

#

Then go back to your preferred settings

worn isle
#

Should I delete the app and re-download it

#

There’s no difference between any of the graphic settings

fleet ibex
#

Oh that that could be a bad download

#

What you suggested could fix it

worn isle
#

Ok thank u

fleet ibex
#

You’re welcome!

brave axle
#

Does anyone know when will kong crystals be back

#

King is nit dropping any energy crystals

left crest
#

How do I report a player that's in my friend list for using hacks?

brave axle
hollow smelt
#

My account has been hacked and I cannot log in

left crest
brave axle
#

Yes if he is

thin badge
#

Exposed my account was subjected to a ban Exposed my account before it was banned, exposes my account to enter it before it entered, after it, after it, and after entering it, its exposure was blocked 10 years ago. Theft may be tempted by Fargo auditing and recovering the account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @thin badge.

dense hatch
#

I can't type messages inside the lobby but I can inside the games... I was not muted too

night cloak
#

Hello pleas

#

My account his hacked

#

Pleas help me pleas

#

My I’d 5398917487

#

😭😭😭😭

celest shadow
#

Please contact the customer service in-game for further assistance in this regard, @night cloak.

night cloak
#

I send

#

Ni réponse

#

No réponse

celest shadow
#

Please be patient, the customer service will respond to you as soon as possible, @night cloak. Please know that they receive a large number of support requests every day.

night cloak
#

I'm afraid of being banned 😭😭

west tendon
#

where is my points that i got minus in that game because of this cheater

night cloak
#

Help pleas 😭

shell tapir
west tendon
night cloak
#

@polar marsh privé pleas

shell tapir
shell tapir
night cloak
#

My acount

#

His hacked

#

😭😭😭😭 @shell tapir

shell tapir
#

Okay. Do you have access to your account? Can you log-in?

night cloak
#

Yes only facebook @shell tapir

#

Twiter and email to hack

shell tapir
# night cloak Twiter and email to hack

Okay so, good news is that, that you have access to your account, now you need to contact customer service in-game by clicking on ,,settings” then find the button with letters: CUSTOMER SUPPORT” then contact them.

night cloak
#

I contact no réponse bro

#

Sorry my English is bad

shell tapir
#

When you contacted them?

night cloak
#

Customer support

shell tapir
#

Yes

tribal moss
#

Mods... Any idea on which day does weekly report refresh?

night cloak
shell tapir
shell tapir
night cloak
#

Yes brother 😭

tribal moss
#

@celest shadow @hallow gulch Mods... Any idea on which day does weekly report refresh?

shell tapir
# night cloak

So you need to wait patiently for their response. And I will STRONGLY recommend you to write in English to them. You can use English translator. It will help them a lot!

night cloak
#

I'm afraid the hacker will banish me

#

Thank you brother

shell tapir
night cloak
#

@shell tapir it takes time for the answer ?

ashen crest
#

My account was hacked and linked to Facebook What do I do

shell tapir
shell tapir
night cloak
#

Ok thank u

ashen crest
storm flumeBOT
#

Please contact the customer service for further assistance, @ashen crest.

crystal gorge
#

@ashen crest excellent

ashen crest
#

I can’t play any match because he keep kick me out

crystal gorge
cursive wind
#

@ashen crest you have access to user account?

cursive wind
#

tried changing the password?

ashen crest
cursive wind
#

which account is the hacker trying to into facebook,twitter? @ashen crest

scarlet island
#

Id no. 5558566675 Got HACKED today 12:41pm eastern time. But before that I got mail from pubg mobile in the game. The moment I went to take action on it, I couldn’t open my account and my email link was removed from my account by hacked. Please help me in this matter.

storm flumeBOT
#

Please contact the customer service for further assistance, @scarlet island.

night cloak
#

?????????

void inlet
#

How to delete account

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

scarlet island
#

How can I contact with customer service?

marble talon
#

Can I contact the customer service from another account regarding my account ?

#

I provided the ID of my original account

feral forge
# void inlet How to delete account

in settings. However if you do not have that option in your settings, that means you won't be able to delete your account, this option is only available for account that is created in the EEA regions.

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @scarlet island.

void inlet
#

Hmm okay

marble talon
#

Okay thanks

feral forge
autumn pine
#

Hi . Need some help about my banned account please.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @autumn pine.

warm pilot
#

ohh

#

requirements for content creator role?

storm flumeBOT
#

Please avoid going off-topic, @velvet walrus. You may have unrelated conversations in #chat.

hallow gulch
velvet walrus
#

😭

#

I got Fake Strike?

warm pilot
#

or is it only like a 1 time chance for filling it

celest shadow
#

You should send an e-mail to the claimant, @velvet walrus.

velvet walrus
celest shadow
celest shadow
velvet walrus
#

mam Really Total strike fake

night cloak
#

لو سمحت

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

Excuse me

lime cliff
#

What about pubg new state why they not give to pre registration

crystal gorge
#

Hi

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @lime cliff.

celest shadow
#

How can we help you, @crystal gorge?

night cloak
#

Excuse me

#

Can you please me

weak bear
#

Hi why Kong crystals are weird?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

I want to talk to someone who has served the business

glacial vault
#

I've reported a player video before a week still his video is not seen

#

It still shows verification pending
Not even a single video below my video has been seen

warped parcel
#

When is Hangar map releasing?

hallow gulch
night cloak
#

Peace be upon you
An unknown person stole my account and I am unable to log in

teal cedar
#

When hacker hack my account then I got this mail nice work pubg

night cloak
#

Excuse me

#

I want to talk to an Arab practitioner

night cloak
storm flumeBOT
#

Please do not use languages other than English, @night cloak @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

feral forge
warped parcel
night cloak
#

@feral forge

#

You are in charge

feral forge
#

you may join regional server via sub-point 3.1 in #735483472432594994, if you wish to get assistance in your preferred language, @night cloak.

night cloak
#

How and when one of my friends spoke to someone who spoke Arabic to me

warped parcel
#

Thank you Piston

celest shadow
warped parcel
#

Sorry, didn't see that

celest shadow
#

No worries at all!

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak.

#

Please do not use languages other than English, @sour igloo. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

sour igloo
#

I want help.

#

Can I talk to a customer?

night cloak
#

Medicine, can you please help me

#

Any idea why i keep getting in and out of the ranking on egypt - have more wins than the 100th ... every few hours i put me back in and then i get out (unranked)

#

I can disconnect my Google Account from pubg?

feral forge
#

how may we help you, @sour igloo?

#

please state your issue, @night cloak.

storm flumeBOT
#

Please refer to subpoint 3.14 in #faq for further information, @night cloak.

night cloak
#

I can disconnect my Google Account from pubg?

feral forge
#

could you please elaborate, and provide a screenshot of your basic settings, @night cloak ?

night cloak
#

He is in one of my time from my work

trim solstice
#

This guy is selling hacks

quartz yacht
#

I still need help with the ingame volume whenever I turn on mic I can’t hear ingame sounds only the voices, due to this I’ve died many times because I couldn’t hear footsteps

#

I tried to repair my pubg it didn’t do anything

mint karma
storm flumeBOT
#

Please refer to subpoint 3.14 in #faq for further information, @mint karma.

pseudo tinsel
#

Hi, did someone know how to remove the melee gun from my dress ? I have two dresses and one is displaying the melee on my back.. i would like to hide the melee

@heavy vortex

night cloak
#

He is in one of my time from my work

pseudo tinsel
quartz yacht
#

I still need help with the ingame volume whenever I turn on mic I can’t hear ingame sounds only the voices, due to this I’ve died many times because I couldn’t hear footsteps I already tried repairing it,it didn’t do nothing

quartz yacht
pseudo tinsel
#

No you can only equip

night cloak
#

What does it mean you can't just equip

#

i need spek admine

pseudo tinsel
#

I don’t see how to un equip the melee from the inventory on the lobby

night cloak
#

too me

lunar crater
#

Hey when the mechagodzilla crystals will come

celest shadow
#

The Mechagodzilla Titan is available on Livik now, @lunar crater.

pseudo tinsel
#

My problem is solved !

This is how:

  • disable the display of all guns from inventory settings
  • reboot the game
  • enable the display of the guns from inventory settings
  • at this point a random gun is selected
  • Click on the gun that i want to display !
mild hatch
#

Is any one here for help me about my gameloop emulater lag????

#

I have so many problem in my gameloop emulater😕

celest shadow
night cloak
#

I want one of the Arab guides

feral forge
#

you may join regional server via sub-point 3.1 in #735483472432594994, if you wish to get assistance in your preferred language, @night cloak.

night cloak
#

you may join regional server via sub-point 3.1 in #735483472432594994, if you wish to get assistance in your preferred language, @night cloak.

#

Medicine, can you help me?

#

im soory

#

Medicine, can you help me?

mild hatch
#

@celest shadow no one is avaible in emulater support

#

😢

#

@feral forge Bangladeshi?

warm pilot
#

what do i do pubgm_hidethepain

night cloak
#

Can someone hand me Arab server

warm pilot
night cloak
#

yas

warm pilot
#

@night cloak check this

night cloak
#

لو سمحت

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

warm pilot
heavy vortex
#

DMed you the MENA server. @night cloak

warm pilot
#

oh it was MENA?

heavy vortex
celest shadow
mild hatch
#

@celest shadow ok🥲

celest shadow
warm pilot
wraith zodiac
#

When Pubg india come

warm pilot
#

also #events if we play this from one account... can we claim the reward for another account if we win or smth?

celest shadow
storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @wraith zodiac.

warm pilot
celest shadow
warm pilot
#

aww man

#

my Korea runs smooth

#

cuz i play in 30fps

true knoll
#

Hello, i need help please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @true knoll. Remember to read through #faq before asking questions in the support channels.

true knoll
#

My account have banned for 10 years, it was by mistake, i sent lot for mail and in game, my account is very clean i behave pubg customer service for there time but i need my right please

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @true knoll.

night cloak
#

hello

pallid ore
#

Hello, my account was scammed. My ID:570122191, what should i do, pls help. I have proofs that it's my account.

#

actually it s my friend account but anyway

storm flumeBOT
#

Please contact the customer service for further assistance, @pallid ore.

pallid ore
#

i did it but it says that i should send a screen or a video, and i dont know where to send it because i dont see any button to send a video or screenshot

night cloak
#

@polar marsh I can disconnect my Google Account from pubg??

wide void
wide void
night cloak
#

hello

#

I recently got a warning for no grass file and now will i get banned?>

devout loom
marble talon
#

Are the players affected by the email leak get their account back ? I’m one of the victims

night cloak
#

help

#

help me

storm flumeBOT
#

Please contact the customer service for further assistance, @marble talon.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

torn sierra
#

My pubg account was hacked

hallow gulch
vagrant basalt
#

Hello , is there an Africa server?! I have a question regarding that region

hallow gulch
torn sierra
#

I need to contact someone who is not a robot

night cloak
#

Suggestion: It would be great if there is a requirement option in custom room. Player with low league, low level or KD cannot join the room.

#

Emily was stolen, and the game was played on him, but by hack, and after the robbery was stolen, I was not stolen. I must have been greased.

hallow gulch
hallow gulch
marble talon
night cloak
# wide void Social link or third link?

So the hackers are doing this! After they were unable to get complete control of my ID, they got a one day ban on it, then a 3 days ban that ended about an hour ago and immediately got a week ban on it. I think the idea behind is to get my social accounts unlinked in that 7 days period, they must have clicked on unlinked and must have run some cheat program after that to get the ID banned. Now my 3rd link is secure and they may be able to remove other links but can they remove the 3rd link also?

#

Emily was stolen, and the game was played on him, but by hack, and after the robbery was stolen, I was not stolen. I must have been greased.

#

I recently got a warning for no grass file and now will i get banned?

hallow gulch
hallow gulch
hallow gulch
night cloak
#

no you know those file where you get ipad view

edgy warren
#

@hallow gulch You’re moderator for a stupid game. Why does sniper training have pistols?

hallow gulch
#

Please don't interfere, @night cloak.

hallow gulch
night cloak
#

no i removed it and no longer use it since i got the warning

hallow gulch
#

You will get banned for using such, as they are considered cheats, @night cloak.

night cloak
#

if i never use it again will i still get banned ?

hallow gulch
#

That is up to the security team to decide.

night cloak
#

:/

#

so i stop playing the game for a month or so?

junior shuttle
#

#emulator

celest shadow
#

Please abide by the user agreement so that you do not get suspended, @night cloak.

storm flumeBOT
night cloak
#

Ok i am sorry if any inconvenience was cause 🙂

#

Where is Tencent?😐 😂

celest shadow
night cloak
acoustic inlet
#

any advice how to fix the FPS issue with Tab s7+ i got huge drop fps everytime and when i change the game window and return it back it will go back to 90 fps otherwise the fps will be dropped

celest shadow
olive bison
#

سلام عليكم

celest shadow
storm flumeBOT
#

Please do not use languages other than English, @olive bison. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

olive bison
#

my acount is pan

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @olive bison.

lime reef
#

Dear PUBG MOBILE Team
I hope my email finds all of you well and safe

First of all I would like to appreciate your great efforts to help all the players to get a clear game environment.

Secondly, I would like to inform you that my account with the ID 5343537049 has been banned, and I do not use any of the cheating tools, so I ask you to reconsider the ban on my account and the reason for which I was banned.

Also i would like to clarify that i was playing using my android phone since season 5 then i transferred recently to play with my IPAD.

I am fully confident that the company has sufficient integrity and that the account will be returned to me and the ban will be lifted.

Thank you

Best regards

Ali Adel

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lime reef.

stoic linden
#

So i downloaded game after 60 days and i got this rename card it has a timer of 30 days i didn't get that.

#

Rename card do not have a timer like that i think 🤔

vagrant onyx
#

But if you buy it its be with you non limited time

stoic linden
#

oh ok

vagrant onyx
#

Yea what is it ,

jolly walrus
#

Peace be upon you, PUBG company. I only had a PUBG account linked to Facebook, and the Facebook account was locked afterwards. You still can't open the account, can I recover the account?

viral wing
#

my accont has been band 10years

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @viral wing.

hallow gulch
night cloak
#

well there's cheaters all over the game again literally getting shot through walls and trees

hallow gulch
#

Feel free to report in-game or through https://bit.ly/3uDSJZv, @night cloak.

hollow temple
#

My email got hacked but i forgot what is the email linked with my account , so i can't change the password.
Please reply fast.

storm flumeBOT
#

Please contact the customer service for further assistance, @hollow temple.

#

Please refer to subpoint 5.4 in #faq for further information, @hollow temple.

sharp magnet
#

i need report a exploiter i have a video

hallow gulch
vagrant onyx
sharp magnet
#

okay thx

hallow gulch
hollow temple
#

Okay ty

cobalt creek
#

I am facing a problem in hacking my account from an unknown person logging in via the email associated with the game, please disassemble the email / iPhone 12 Pro Max / Saudi Arabia /Wi-Fi

storm flumeBOT
#

Please contact the customer service for further assistance, @cobalt creek.

cosmic shell
#

Hello..
My account has been restricted from buying UC from unofficial sources in the past.
Actually all my purchases was totally official no way..
But I want just to know what I must be paid of to get my account for purchasing again with no issues, Because I don't remember what i bought in the past.
I hope you solve my problem.