#questions
1 messages · Page 1337 of 1
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5246490387
The name of the account user 『sSs』DAMARķ
Please refer to the private message from @polar marsh for further information, @wintry sand.
Why and how come SA server guy plays in ME lobby😐 😐
As you have been answered multiple, that there is no solution of this situation. Repeating same questions will be considered as trolling and punished accordingly.
Was your account hacked?
السلام عليكم ورحمه وبركاته
Please do not use languages other than English, @fathom dune. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
What I do
#questions I got notice from ban security it showed to agree and abide what is it about
@polar marsh #questions I got notice from ban security it showed to agree and abide what is it about
@flint fox you purchase uc from unauthorized source ?
@flint fox Can you take a screenshot please
I took that for no reason, help is possible
Please refer to the private message from @polar marsh for further information, @fathom dune.
Please help me
Please answer my questions, so I know how to redirect you
Ok
While I playing with random he told he using a hack
OK I have phone number and email
can you speak Arabic
Its can get you 7 days ban + tier rest to bronze v
Only English language here. Feel free to join MENA server for assistance in Arabic language, the link can be found in #735483472432594994 subpoint - 3.1
Please help me I have phone number and email in pubg
So your account was hacked?
@flint fox if again same time they might ban you 10 year
What I do now
Please contact customer service for further assistance in this regard, refer to subpoint 5.4 in #faq for further instructions on how to contact them
You made unauthorized uc purchase
is this your uc will be detected
Please contact the customer service for further assistance, @frigid cypress.
Can u bring it to normal version pubg
Please help. I did not violate the rules and laws, and I replied without any reason and my id:5400571525 @ocean walrus @sick shale @lime juniper
We cannot assist with account related issues here, please contact customer service for further assistance.
Please refer to the private message from @polar marsh for further information, @night cloak.
The notice is like u r account is at risk
I contacted for a month nothing happened
What was their response, @frigid cypress ?
They r asking information
I told you
You can read the rule of the game in here also if you want
I dint had 1 and all I gave
Please refer to the private message from @polar marsh for further information, @winged tapir.
Yes I know u answered all correctly only one that I dint have was when I made this id
You will need to provide all the information they ask for, in order to proceed with your recovery request. Nothing can be done if you're unable to get them
someone is trying to upgrade my account version to steal it because of this leak and the support doesn't respond
Please contact the customer service for further assistance, @fierce night.
if my account get banned i lose it ? because of pubg?
Dude change your acc info and password and do log out from all device when you log out your acc from pubgm
Don’t share your info to no body and website
dude the thing is dont have access to my email myself! i lost it 1 year ago
my acc level is 83
That diff story
You need to contact the social media support regarding your acc
My account hasn't been affected luckily because I have 2 step authentication using Authy for social apps and etc. However what are you going to do about the recent banned and leaked accounts?
Has and is Pubg going to make an announcement? If this is true I mean there's a lot of users who are being ignored.
which support you mean? email send you to pubg support discord send u to pubg cs
pubg cs answers you a ROBOT
You may refer to the recently pinned messages of this channel for further information, @rough cargo.
Okay.
My account was stolen. How do I return please help
Not pubgm support
Doesn't really say much about the legitimacy of the issue just a brush off of users shared their accounts or had similar accounts with credentials etc.
your acc support like facebook or twitter @fierce night
This happen With many game
I doubt it is real.
If it’s real gg for 30fps players
Its just prefer that you don’t put your acc info on the internet and on not safe website , also not to share your info with someone
also its recommended to use strong password and enable 2fa
@rough cargo
i don't even remember the email is lol
Pubgm gfp maybe ?
I don't even share my social media photo on my Pubg account-- pretty sure someone could sniff it. And my social media accou t has 2FA.
But yeah okay thabks I suppose -- I still think they should make an official in-game announcement or website announcement.
Gfp don’t have English language
Hello what is that (must use old account verify code!)
املي خد بان ظلم
Please do not use languages other than English, @rancid sparrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@celest shadow I have changed the password of my facebook, gmail account and also changed the password of my game's email login. So will there be any problem?
The in-game mail you received is just to inform you that it may have potential security risks and that you should secure all of your social media accounts and e-mail address. If you have taken the measures to secure your accounts, you should not worry at all.
Thanks a lot @celest shadow
again EU player in ME now. what's the point of server lock when they can't stop even in solos. 😐
My pubg account was hacked
Anyone help?
My pubg account was stolen! The player first stole my facebook account and accessed my pubg account, then added an e-mail to my account and removed my other connections. It's been 5 months and I still can't get my account back. While removing my connections, I could not enter my account in any way. because only facebook was added to my account and so my account was gone. I can not contact the facebook team, they do not make any kind of return. Please help, I'm ready to prove my account by any means necessary
Quwstion I reported teamers. Will Pubg punish them and give me my points back?
@celest shadow why the ingame like feature is removed
It means that the next match is a key (important) match. The player is close to level up to the next tier. It is informed on the results screen of the previous match.
there are some achievements that cannot be done now... can you guys remove them?
@mortal apex About this new event, so resident of south and north america are allowed only?

This game is trash i bought RP 2 days before my friend and now he is 30th rp and i am 27th like tf
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sonic wraith. You can also submit a report in #old in compliance with the channel's pinned instructions.
@ocean walrus
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @carmine finch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Yes. Only from these areas.
Then why do we have option to choose any country while participating?
Hello. My account was banned from the game for ten years. Help deal with the situation.
Please refer to the private message from @polar marsh for further information, @scarlet light.
Sorry to read that. Please submit a feedback in this regard in #old.
How can i play the game if someone is trying to use my account all the time?
Already tried to contact the customer service via pubgm.
I just need them to unlink the unauthorised account (twitter) from my pubgm.
It is annoying that someone is trying to use my account.
Gotten the account since the 1st season of pubgm.
The other user is changing the server / changing the names / remove all in game friends that is not connected via facebook. It is frustrating while pubgm doing double standart to normal player. This is the screenshot that i manage to capture while ingame with my friends.
It is not removed. Please make sure that you enable it in your basic settings. You can move the button from your control layout.
@celest shadow can you please answer my query?
Anyone from support can help me?
You can contact the customer service in-game and request a support agent to unlink the unauthorized person's social media account from your PUBG MOBILE account. Be advised that you will need to provide some information in order to prove your account ownership.
I have filled the form for applying to receive tournament room cards. Can someone asses me what’s the next step and how to get quick approvals!
Is okay regarding the account ownership.
But what is the purpose of this email?
policy@proximabeta.com
If no one bother to open & read it while the account user is suffering?
The default country selected is the United States of America. If you are not from any part of North America or South America, and you change the country selection, you will automatically not be eligible to participate.
@celest shadow can I have a moment from you to address my issue?
You will be contacted when you are selected for them. Please be patient.
Well, this is totally unfair.
This e-mail address is intended for public policy matters and not for you to contact about an account related issue in-game. You may directly contact the customer service from within the game, please refer to subpoint 5.4 in #faq should you require further instructions.
I would really appreciate if you can guide me through the odds of getting the approval? I mean what are the crucial points that gets you approved because we are focused on doing some good tourneys for our regions
That ultimately depends on the community team that handles your tournament license applications. You will be contacted via your provided contact information when you have been selected.
Getting the in game support team is like a sloth on meds.
hello any one Arabian
The customer service in-game receives an enormous amount of support requests every day, they will respond to your inquiry as soon as possible. Please be patient in the mean time.
I have restored access, I need to change the email password in the game, how can I do it?
any one help me
help and tips indicated do not help
You simply need to log out, select e-mail/phone number as your login method, enter your e-mail, then you will need to intentionally enter the wrong password a couple of times. Once you have done this, you can select the forget password option to change your password. A verification code will be sent to your e-mail address, then you can change your password.
@celest shadow can you help me
Sure, how can we help you?
I tried, entered the wrong password 50 times but nothing happens
my account has stopped from season 10 can you help to restore it
a hacker is currently logging into my account
The forget password option should appear beside the enter password field, @night cloak. You may want to try again.
and I urgently need to change my password
What do you mean by stopped, @night cloak? Can you please provide a screenshot?
@celest shadowmy account has stopped from season 10 can you help to restore it is hacker how stole
@celest shadow stolen
@celest shadow I'm soory
You should contact the customer service in-game to recover your game account, @night cloak. Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
@celest shadow how is supporters
Please refer to the private message from @polar marsh for further information, @gray valve.
@celest shadow I under stand i make it many times no results
Sehr geehrte Damen und Herren,
ich bin ABOOD『AĞA』
Meine pubg account ist von 2021.05.17 bis 2031 gesperrt, das bedeutet mein Konto 10 Jahre gesperrt.
Ich schreibe Ihnen, weil es etwas falsch gibt und unglaublich ist: Ich habe letztesJahr auch am .2020.05.17 ein Tag band genommen und danach ist weiter alles gut gelauft.
Aber jetzt ist genz andre,habe ich 10 jehre Band ohne Grund bekommen.
Ich habe überhaupt gar nicht gemacht, trotzdem habe ich 10 jehre Band bekommen.
Ich glaube, dass viel Anfänge Spieler auf mich beschwerten haben, deshalb habe ich band bekommen.
Das ist richtig sehr komisch.
Ich spiele pubg-Mobil seit season 3 bis heute und ich habe von season 4 bis 18 season gekauft ,außerdem ich bin GEMAmann.
Von Anfang habe ich gut kd und konnten Sie danach suchen.
Ich haben Vidios mit Hand cam ,als hinweis.
Außerdem mein Kopfhörer funktioniert mit 7.1, ich bin sechs Finger Spieler.
Ich habe mehersmal Conquer geholt. Jede Freund von mir könnt ,dass ich ein profe bin.
Ich wünsche ,dass Ihre meine Problem einlösen.
Pubg-Mobile hat alle meine Zeit und geld genommen,und ich habe am Ende Band 10 jahre genommen.
Ich bitte Sie um Rückmeldung.
Danke im voraus.
Das ist mein ID :5221989283
Hier ist mein Name: ABOOD『AĞA』
Mit Freundlichen Grüßen
ABOOD『AĞA』
Please do not use languages other than English, @celest mulch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please refer to the private message from @polar marsh for further information, @celest mulch.
I have limit
I cant change password
But i need now!
Please help me!!
@vagrant tulip مرحيا ممكن اسال سوال
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@vagrant tulip hello .can you add me
@vagrant tulip you know arabic
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
@vagrant tulip you help the 1m sub YouTuber
Hello my account got ban 10 years by wrong oj 23th april and until today i’m trying contact pubg support and no response please help me my id 5364540064 , and i have youtube channel all videos recorded
Please refer to the private message from @polar marsh for further information, @strong bear.
Koyak betul la support team sini.. mcm gampang
@vagrant tulip I need to talk arabic with you plz add me
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
@vagrant tulip plz 💚
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
my account has stolled from season 10 can you help to restore it@vagrant tulip
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
😭
@vagrant tulip they change the pasword
@vagrant tulip plz help 😭
Help me please, daily limit for sending emails, won't let me change my password but at the moment a hacker comes in and kicks me out of my account
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
@vagrant tulip can you talk arabic add me im not understand
No arabic
Sorry😭
@vagrant tulip plz 😭
they hacked my Facebook
Please help me
My pubg was hacked
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
@ocean walrus ^
Thank you @queen smelt 🤯
@ocean walrus single try hard dude tryna raid 🤌
raid inside shreks body?
no wonder why I ask for mute perms when mods sleep🗿
O wtf lmao
We need more mods lol
My Google play balance is not valid in the game, what should I do
eduardo would be a good one
<@&481161015728406538> 🗿
My Google play balance is not valid in the game, what should I do
Hi any one can help me
@night cloak did u get that when y saw shrek
@ocean walrus Stop playing games and ban these guys lol
LMAo
@lofty tinsel Hello "
My account was accessed through an e-mail, and Google Play was linked to my account by the thief because of a loophole that occurred days ago in PUBG, and I am unable to cancel the connection because I wait 27 days for the new connection, and here the thief works on entering every time I need help
yes ban me now
Lmao

@queen smelt 😂😂
LMaO
<@&481161015728406538>
@polar marsh help me plzzz
He’s already banned
Rekt
Lol
guys move to #chat #pubg-mobile for general discussion or related to PUBG
Please do not use languages other than English, @clear kindle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Server raid?
Only muted and his messages are still here
is true?
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please. @polar marsh
Olive4Mod
Hello
Please do not use languages other than English, @clear kindle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
for everyone who don t know my language is for people who don t belive that the database at the pubg was hacked
Refer to pinned messages of this channel.@night cloak
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Why am I unranked
2 hour ago I am top 100, I play some matches and now I am ‘unranked’?
where is pinned messages
You gave me a band.
Please refer to the private message from @polar marsh for further information, @clear kindle.
what?
Click on channel name from top of the screen and click on 📍pins.
thx kiss you
My Google play balance is not valid in the game, what should I do @polar marsh
hi
you don t have money
or you use vpn
how to fix pupg install eror in gameloop 7.1
My account get ban and i didn't know why
i want to know
Please refer to the private message from @polar marsh for further information, @misty latch.
Hello everyone, I need to be in touch with someone who works at PUBG someone can help me please
come in private to help you
I want information help me plzzz
No bro, im live in turkey. I have in google play 153turkish liras but game have 3liras, (my old balance)
And no vpn
Please do not use languages other than English, @twilit zephyr. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
hi i want to know why my account got banned
Please refer to the private message from @polar marsh for further information, @vague stone.
if you got ban there is reason:gfx config girefing malicious afk hack
@twilit zephyr Only English please
Hi I want to change my email from my pubg please can you help me
Any update on fixing the shot registration?
Please contact the customer service for further assistance, @gritty mortar.
Can you share customer service details
Please refer to subpoint 5.4 in #faq.
State your problem please
@sick shale Hi can you help me with my pubg id please I want to change my email in that
Please contact customer service via in-game settings for further assistance in this regard. We are unable to assist with account related issues on Discord
They are not replying there please help me with that@sick shale
@sick shale Some one hack my account
Be patient please, customer service receives enormous number of support requests everyday..
Please contact the customer service for further assistance, @night cloak.
Please refer to subpoint 5.4 in #faq for further information, @night cloak.
@storm flume they can't help me
@night cloak You can follow this conversation as a guide on how to unlink an unauthorised social media account through customer service:
The hacker unlink all the social media @sick shale
And I lost 7000£ in this account😭😭
Unfortunately nothing can be done if you have lost access to your PUBG MOBILE account. Please contact customer service in-game and refrain from repeating same questions here as we are not affiliated with the customer support and are unable to assist with account related issues in any way.
@night cloak Do you require any assistance, please state your problem
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
I have provided pubgm in game customer service with every details the only thing I can get is the first ever purchase receipt. Is it really that important as all other details are 100 percent legit.?
It is very important in order to verify the ownership of the account.
My Facebook account was accessed by someone and the person who accessed it somehow lead the Facebook account being locked. And he has linked his google play store account with my pubgm account. I can only access my account with email link!
@sick shale yeah I know but I can provide with all the purchase done on the account! To prove I'm the owner but the first ever purchase I cant find it!
You will need to provide it in any way, otherwise your account recovery request won't be processed
@sick shale I understand but it's unfair where all the details are correct even my credit card last few digits shows in the purchases. 99 percent of the details I have provided is correct only one thing is missing. One will only feels frustrated because I have done alot of purchase in the account and now someone is trying to steal it away and the PUBGM support isn't being quite understand. I hope there could be some other ways to help me get my account secured.
Should you have any further questions regarding the process of account recovery, please contact customer service in-game
Please do not use languages other than English, @left dragon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Why am I unranked
2 hour ago I am top 100, I play some matches and now I am ‘unranked’?
Why no one helping me
@sick shale sure thanks. But I hope that the PUBGM in game support be at least a bit understanding at such matters.
You might be unranked due to a suspicious activity on your account, you will be ranked again once the investigation period is over. Should you have further questions in this regard, contact customer service in-game
@karmic leaf Use English please
My account was stolen and I took Ban
Please refer to the private message from @polar marsh for further information, @karmic leaf.
If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
Hello I am banned without reason
Please refer to the private message from @polar marsh for further information, @tight grail.
Hey, my pubg mobile my account was stolen from my twitter account about 3 weeks ago. i can answer any questions about my account (id#548502852). Please help Thank you
Please contact the customer service for further assistance, @woven hazel.
I have emailed them already
Be patient until you receive a response please
One rp mission is not showing to me from season 19?
How is that? Can you explain more please
You may try again at a later time
One mission that is restore 1500 health is not showing in my missions list?
Hi my pubgm is logged out I don't know how I want to add it again unable to add please help, also I want to know how MVP works.
How this MVP works I have all the more then my teammates but didn't get MVP
Kills,damage, survive time, review sill no MVP to me
Okay, but if I don't change the password for the new email feature, is there a big chance that my account gets hacked?
It is highly recommended to do so
yeah i'll do it then
In which week the mission is supposed to be?
See 6/7 but there are only 6 missions and 7 mission got disappeared which is restore 1500 health in classic mode
Please refer to the private message from @polar marsh for further information, @pseudo lagoon.
Please submit a detailed report in #old about this issue, and include the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country
▪︎Video Recording
can someone tell me what is the time now in pubg mobile???
@sick shale that mission was showing at start of season but not showing now. I had seen few days ago that 172/1500 health restored
I'm pretty sure they use UTC as default time zone so it should be 10:13pm.Not sure tho.
i just wanna know the ban time for pubg is it my time? or is it pubg timezone?
It is based on your device time
okay thanks alot
I Want Technical support
Is reporting it in feedback bugs is going to solve the issue?
It will be reviewed by the community team and hopefully gets fixed as soon as possible. However, In case if that is just a visual bug, you can try to complete the mission and claim the rewards by using "Collect All" function
one more question please 6:22:28 means 6 am or 6 pm? or is it 24 hours?
Am i think
6am
it's 24 hours format
thanks alot
No worries.
Hello, I have a problem, I do not have the button to put the car in the lobby, how can I display it?
Use English please.
Use translate , lol
Please anyone reply
Where is translate
Please try equipping a vehicle first.
Google.
How can i equip a one
I want to speak any one arabic what should i do
I tried to equip from inventory , but it still not working
Go to inventory > click ln the vehicle/skin you want to use and it should say equipped.
I did it , but it still not working
Please refer to subpoint 3.1 in #735483472432594994 to join regional servers.Maybe they can help you in Arabic.
@night cloak Hold on, one minute
unranked problem is still here. now i reach in 36 level. although my rank is not showing.
Can you give me a minute to check?
Ok , take your time
@night cloak Enable this option
My problem is smal
Ok , I'll try , thank you
💙
Can i say my problem
@rocky bolt State your problem please
It worked , thank you 
You're welcome!
please solve my problem too.
I have an account but since one year i lost my account in facebook and now i dont open my account
Because i lost my facebook account
Stat-related ranking?
Rebels method should work.
What this link refers to
Please do not use languages other than English, @rocky bolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please do not use languages other than English, @rocky bolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
total ranking in krjp server fpp. i am pushing my rank for conquror but my rank is not shown. unranked is showing
Please do not use languages other than English, @rocky bolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@rocky bolt, @spare plank Only English please
Ok iam sorry
Go to #faq channel, scroll down to subpoint 2.8 and read it please
Ok
I'm not sure about level conditions of tier rankings, but it's probably 40
yesterday, you have told me 35+ level
I don’t know how to open my account because I lost my Facebook account. Please reply back quickly
Apologies about that. Conditions of stat-related rankings are different. I thought you were not asking about the tier rankings yesterday
Please reply back
Yes iam read it
please make me sure about the level condition of tier ranking
@rocky bolt Please contact customer support of the respective social media channel and recover your account, in order to access to your PUBG MOBILE account. We can't help you with this issue
Please help me i will kill me
😭😭
Please help me
Facebook doesnt make for me any thing
Refrain from repeating same questions, you have been answered and it will be considered as trolling if you continue
Bad service bad so bad i will report you
Please do not use languages other than English, @mossy dove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
<@&481161015728406538>
Please refer to the private message from @polar marsh for further information, @mossy dove.
I just got the new 12.9 iPad Pro 5th Gen M1 and I jumped on Pubg Mobile and the game looks bad… like iPhone 6 Plus bad.. the graphics need some work or something? What going on? I keep getting error messages as well
(2021 iPad)
@forest sparrow Is your email address linked to another PUBG MOBILE account?
Your message was removed because it shows your email, make sure to hide such information next time
No my email isn’t linked to another acc , it is Free
@sick shale
you have not reply me yet. please tell level condition of tier ranking.
I can confirm that the minimum level 40 to be ranked in rating rankings, if you have reached level 40 and yet not ranked then that might be due to account abnormalities
Please do not use languages other than English, @lament sand. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@sick shale please could you be so kind to help with that , my email is free to link but it shows me (must use old account verify code!) please
I have no idea about this notice, will ask and get back to you later
Hello can some help me please
Ok i came back later thank you so much
State your problem please
Tried so hard with ingame custumer service
My account was hacked by twitter and linked to a facebook
I take a ban without any reason
Please refer to the private message from @polar marsh for further information, @night cloak.
Please refer to the private message from @polar marsh for further information, @lament sand.
I have the emil address to login and its secured also i have all the documents
To prove that my account belongs to me purchase photos and registration date
Can you notice the customer service about that , many accounts are stolen
I’m telling the moderator, my account is hacked too
I have purchase documents from 2019
Please contact the customer service.
I really did but no response
My account has been hacked how to revoke it
I did but I’m afraid the account gets banned before anyone answers , what can I do then ?
It may take some time to get a response, unfortunately.
😔
سلام عليكم
السلام عليكم ممكن مساعدة
English only, cutie pies.
Someone help me
Someone hacked my pubg account and i need help
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @formal lodge. Remember to read through #faq before asking questions in the support channels.
السلام عليكم ارجوا المساعدة في مشكلة ؟
Please do not use languages other than English, @fierce gull. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Im soo disappointed
Sorry
Peace be upon you, please help quickly
I want a logical response from pubg Mobil to this message
?
Is my account in danger?
المشرفين الافاضل يرجى مساعدتي ورفع الضلم الذي اصابني 😭
Please do not use languages other than English, @broken kelp. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@ruby pecan
Refer to the pinned message in this channel, I would advise you to follow the instructions
Hi, I charged my account, but I didn't receive the UC , please help me
I don't understand where the proven message is.
You got the purchase receipt that send to your email ?
Seems like your password is weak, I would suggest changing it, that’s the reason why you got this email in the first place probably because your password isn’t strong enough, try and make it unique, there has been hackers around lately so be careful and protect your account
please help me 😭
Not sure if this or #discord is the proper channel but ..Excuse me is there a mod that can private message me. I have just had a horrific experience in discord and would like to know what the best solution to this problem would be. I have a preferred method of addressing the situation but I think professionalism is needed here, more so then ever
No my friend charged my account by ID
@past pilot cause if you contact customer service they will ask for purchase receipt that why
Alright but i have transaction ID And he is what my friend gave it to me
So can something be done about this person. Purely disgusting human being
Can someone help me change my account password? I have exceeded my daily request limit. a hacker knows my password and I urgently need to change it!
السلام عليكم
Recently Ive been experiencing extreme lag. I never got lag for a year and a half since I was playing. I've put the settings to smooth. Still no luck. 😐 help
New M1 ipad pro 11 inch has resolution issue.. please fix…controls and graphics are messed up.
Please honorable supervisors to help me. My account has been banned for 10 years, and I do not know the reasons for the ban, and I did not violate the rules and integrity of the game and I strictly respect its laws
ID: 5391840152
Please refer to the private message from @polar marsh for further information, @broken kelp.
Xiaomi MI A3 has resolution issue.. please fix…controls are messed up.
Aaa help?
New M1 IPAD PRO 11 INCH has RESOLUTION issue.. please ADDRESS THIS ISSUE ..controls and graphics are messed up. CANT PLAY ..!!
WIFI
I hope pubg mobile can help me thanks
Reinstall the game from official website
Share screenshots or video recording along with your report in #old
I hope pubg mobile can help me , and thanks !!!!
Report the issue in #old along with following details
Character ID
Device
Country
Connection type (Mobile Data/Wifi)
What's the issue?
السلام عليكم انا اخذت بأن ظلم اريد رفع الحظر عن الحساب
Please do not use languages other than English, @proven agate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
The problem is I got banned without any reason
Please refer to the private message from @polar marsh for further information, @mental pecan.
Ok bro
Don't use unfair advantages from next time.
Ok thanks.
My account was hacked by a hacker and caused his band for 10 years. What do I do about this I hope for a response ❤️
My account has been banned in the game for ten years, and knowing that the rules of the game did not differ, please review the account
Please refer to the private message from @polar marsh for further information, @proven agate.
Please can anyone from customer service help me,my account someone hacked.
حل لمشكله الشحن
اريد المسعدا من الدعم دروري
Please do not use languages other than English, @prime stag. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@storm flume I need to talk with someone about my hacked account please.
Can yoy still log in to PUBG MOBILE?
Contact in-game customer support for further assistance.
I need to talk to customer service my account got hacked
I linked on Fb and twitter and gmail,he changed the facebook and twitter and not sure if he changed the gmail,I loged in it worked today I try many time log by Gmail its not workint @normal fulcrum
السلام عليكم ممكن اتواصل مع الدعم لو سمحت
Please do not use languages other than English, @wooden pebble. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
So you can't log in to the game anymore?
Not anymore,Im putting the gmail and the pasword its not working,im trying to send the code to my Gmail Its not sending aswell.
@normal fulcrum Not anymore,Im putting the gmail and the pasword its not working,im trying to send the code to my Gmail Its not sending aswell.
In that case, you need to recover your facebook 1st. Customer support can help you only if you can still log in to the game
@normal fulcrum I guess I cant send anymore codes for log in today mate,about facebook Its so hard to recover it,he change everything (mail,phone number)
So if I logged in what I have to do ? @normal fulcrum
السلام عليكم اتمنى انا اتواصل مع الدعم ضروري
Please do not use languages other than English, @sudden spade. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Contact in-game customer support and send a message "I want to unlink hacker's social media". They will ask which social media belongs to hacker. Then they will ask for proof of ownership
If you allow me, my account has been wronged
I am sure that I am breaking the rules and don’t do anything wrong
So first I log to the game,I will contact and say same what you said mate,I logged last night via Gmail it worked,Is there any chance he changed the gmail?
Do no provide anything which mislead others
Even though it's true but ok sorry
@normal fulcrum I think I reached the daily attempts ,thats why its not logging in,hopfuly it work Jin,thank you so much,I will msg you if it works mate.
Ineed help support
Gmail as in? You linked email or Google Play Games
We are unable to provide assistance if you do not ask a question or state a problem, @blazing lotus. Remember to read through #faq before asking questions in the support channels.
Gmail @normal fulcrum
How to be unbanned ?
Please refer to the private message from @polar marsh for further information, @blazing lotus.
Hm
I want to leave my account from the European region to the Middle East, because I am from Egypt and when I registered at the start of the game I registered in Europe by mistake. I want to move to the Middle East as it does not appear to me that the events follow Egypt.
Please help and understand the situation
I linked (twitter,facebool,and email wich is my gmail) the twitter and facebook is same mail, he hack it and change everything,the only hope is gmail
some one hacked my account
Can someone help me change my account password? I have exceeded my daily request limit. a hacker knows my password and I urgently need to change it!
Email password cannot be changed without the otp which you will receive in your email. Try to click on forget password. If it says try again later, then you have to wait until tomorrow
You have to wait until tomorrow if you're exceeded the limit of attempts
but at this time the hacker has access to my account
Due to EEA policy, your region cannot be changed
he tries to change the email, through the phone number
Nothing can be done unfortunately
he spent all my game currency, changed my nickname, flag, server, and also stole my clan
I am investing in this game about 1000 € per month and you can not help me?
Next time, do not to fall for scams of free or cheap in-game items like gun skins or UC
Nothing can be done. You can try contacting in-game customer support
I didn't do anything, my account was hacked somehow
I've tried everything, no one helps me in any way
Account doesn't get hacked unless you put your account credentials on shady websites for cheap UC or scam promotions like guaranteed skin purchase
I'm sorry for my time and so much money invested in the game
I have not posted my data anywhere!
Feel free to contact in-game customer support for further assistance.
I bought currency only through the game on a straight line!
Please don't blame people for getting their account hacked this time. It is not a coincidence that thousands of people are reporting account hack issues to you in just last 3-4 days. PubG/Tencent should take the ownership.
I do not understand for what purpose this group exists
I got my account back! just help me change my password!
Security of account is user's own responsibility since the account used is either a social media account or an email which does not belong to Tencent or PUBG MOBILE. Maybe try reading terms of service next time
You’re denying me such a simple thing!
I told you to wait until tomorrow if your daily limit of attempts are exceeded
why are you here then? game support? how do you help?
That is true. But how did so many accounts got hacked. For people who don't even buy anything anywhere? All of them shared their passwords?
tomorrow I will have nothing on my account
Good morning, can I contact technical support
Don't know. Don't care.
I sit for half a day guarding my account, a hacker kicks me out, I log in to my account again and so on.
I just need to change my password
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
@night cloak For your email?
@thin halo can you help me
Verification code limit reached
Iam from middle east not europe
but I urgently need to change the password, since the hacker has access and logs into my account
You can use wrong password and you'll be able to get change password option, @night cloak. If your verification limit reached, you have to try again the next day. You can contact customer service to help you out with this issue.
It doesn't matter. As per EEA Law, account made under EEA region cannot be transferred.
We are unable to provide assistance if you do not ask a question or state a problem, @slate bridge. Remember to read through #faq before asking questions in the support channels.
Thr region change from the game not me .the mistake from you and you should help me to solve
I urgently need your help, I sit for half a day and guard my account, kick the hacker out of my account, and he me, and so on in a circle
@night cloak are you Russian?
Yes
You registered under EEA by mistake. Now don't blame the game
#chat
Please change the mail to middle East or africa .the mail will be delet .help me please .
If you want help me you will help me.
We are Clints and you should find us solutions.
Any supporters ?
@normal fulcrum thanks jin I will talk here when I can log to my account to help me
1st, I don't work for Tencent
2nd, No one can do that.
It's the law of EEA. You cna read it on Google as well. It's something not even Tencent can do.
Sure
Thanks jin
Actually i'm a new streamer
I used to stream from my phone
On the 4th of may while i was playing and streaming (live)
I receive a text message from twitter
With a temporary reset code
I manage to understand that someone took my phone number and used it as my twitter account username
To reset the pw and
To simply take the code as i received it while i was playing
I managed to contact twitter
And to get my account back
They were so helpful
Do you know who can help me for this???
Am I asking for something supernatural !? I just ask you to help me measure the password, since the hacker hacked and attempts have been exhausted for today. why such an attitude towards the players who support your game, I personally invested about 130k UC only last season. and you can not help me change my password, why is there then this support in the discord?
The only thing is that when i got the account back the hacker attached his facebook account
Can you say all this in 1 message and in short what exactly you're looking for @formal oak?
Guys my account got banned for 10 years and i didnt break any rules can any one help !
Please refer to the private message from @polar marsh for further information, @tawny karma.
Try contacting EEA officials and ask them to change law. Only then your account can be transferred
AAA WHAT
if I wait 24 hours, the hacker will log in and delete my account, or will log in with the game software (cheats) and you will block me forever! then who will be to blame !? because you can't help me change the stupid password!
@olive dove can help you in this concern. Please wait until he's online
Don't listen to him. He's talking nonsense.
Ok bro
Please refer to this channel's pinned messages for further information, @devout glen:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Dear Pubg Team.
Good Day
Kindly unblock my account as I have not violated the rules of playing in PUBG MOBILE
I am a clean player and I did not violate the rules of play Please check my account
user name : WS ADHAM
ID No : 5286630104
Please refer to the private message from @polar marsh for further information, @craggy remnant.
Simply what happen is : i was streaming , i received a temporary reset code for my twitter's account , someone managed to get my phone number and use it as my username for twitter and to sent a temporary code to see it while i was streaming (live video from my phone) , the account was attached only with twitter account , i spoke to twitter help center and support team they managed to give me the account back , i opened pubg and found that he added his facebook account , i managed to add my gmail and i sent to the customer support team in the game to ask them to unlink the hacker's attached account ( his facebook account ) sudenly i found myself banned for 1 day .. and then i was trying to open the game again after 1 hour and i found that i got permanent ban
Please refer to the private message from @polar marsh for further information, @formal oak.
?
If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
I can even throw off the files, configurations for the program through which this data is selected. But I need it. I've been trying to reach developers with stolen accounts for a month now.
I can offer information on how these lists are obtained.
Please read the pinned messages in this channel
Please refer to this channel's pinned messages for further information, @devout glen:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Peace be upon you. I took 10 years why? And I am stadium Bhacker? Please check on the account again, and I am 100% sure that I take injustice 5566872032. Thank you very much
Please refer to the private message from @polar marsh for further information, @fresh lily.
so that the same grief does not happen to me, help me please!
if I wait 24 hours, the hacker will log in and delete my account, or will log in with the game software (cheats) and you will block me forever! then who will be to blame !? because you can't help me change the stupid password!
@night cloak What's the issue you're facing?
I read it. And I know that's not true.
.
.
limit reached
I can't wait 24 hours, the hacker has access to the password
It is the official response from PUBG MOBILE team regarding this matter, please refrain from sending the same message here over and over....
Limit of what?
Of verification code
What happened to the previous verification codes? Why you didn't use them?
Yes, then why did I get a file for one program *******
that automatically checks the login to the game and puts accounts on the version?
And for this, even a downloaded pubg mobile is not needed
I forgot the password and entered through the verification count, since the hacker kick me out
I have been fighting for more than half a day. first I made a version, I could not enter my account, now the password ...
I have full access to all data and information to my account, I just need to change my password, get a verification email, but I can't wait because the hacker demands a ransom in the amount of € 500, or he will enter my account with cheats and be blocked for 10 years
Follow the previous message to reset your account password and contact customer service in-game for further assistance. Please refrain from the same questions here, as you have answered multiple times and we are unable to provide further assistance on such issues
I don't understand, is it really so difficult for me to change a simple password, or to reset it
It's a security protocol just in case if an unauthorised person is trying to reset a password of someone.
After all, I can enter the email, as well as confirm the authenticity of the account
If you can't enter the otp received while trying to change password, you have failed to authenticate yourself as rightful owner. So you have to wait to can try again tomorrow
I entered to enter the game, since the hacker constantly kicked me out of another device. therefore the limit has been reached
Contact in-game customer support
I have already written. but no one answers there, and a password change or verification email is needed immediately, since there is a high probability that I will lose my account ...
I don’t understand why you don’t want to help ...
How do I change the enemy ahead and other lines? The people I play with can do danger ahead but I don't see how to change that.
@sick shaleIt turns out that I can release a video and upload files and instructions on how to do this to a social network?
Ask the developers about this address.
I think they will be familiar with it.
i game msdkpass c o m
Inventory > 4th icon on the right side > Microphone icon > You can change the voice line option there.
https://cdn.discordapp.com/attachments/614850496233996320/845484164224253962/image0.png
@next dagger^
Thank you😋
It's been a 155 days since my account was banned , and there is no response from pubgm support what can i do ?
Please refer to the private message from @polar marsh for further information, @peak ore.
يا شباب
Please do not use languages other than English, @heavy abyss. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please do not use languages other than English, @slim palm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hi, I want help My account was stolen
Hii
Hello, I have a question about my account. Could someone from Pubg please contact me? Thanks.
@short pagoda Begging is against our rules, cutie. Please read #735483472432594994.
@slim palm For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.
@short pagoda It is against the rules. If you continue, I’ll have to remove you from the server.
where can i find the crew shop?
I don’t think there’s any ongoing crew challenge.
Hello, i have been banned unfair, can u please help me?
Please refer to the private message from @polar marsh for further information, @night cloak.
How are I have a very big problem my account was banded with out any reason and it was from season 3 until season 13 I played with it 10 seasons and my phone was stolen by my neighborhood and he opened the password and took all my e-mails and he opened files that are making a bad inviroment and my account took bad because of this person now I need my account to sell it because I lost my job and I need my account's money if it was me why didn't I open this files from season 3 ? And I love you tencent games
Please refer to the private message from @polar marsh for further information, @bleak jetty.
When will Pubg Mobile be optimizing it’s game for the new M1 12.9 iPad Pro? The graphics are so bad I can’t even play in the controller is all messed up on screen and I keep getting error messages.
@worn isle Hey, it should be optimised out of the box. Could you let me know what error are you getting?
I have been mistakenly banned. Can someone help me get my account set?
Please refer to the private message from @polar marsh for further information, @smoky crown.
@night cloak I got ultra sound errors saying they were unable to download or apply or something. Same with the graphics. The graphics are so glitchy spotty and messed up I can’t even play. Stuff in the inventory is all messed up as well. The map doesn’t seem to load in very well either. My old iPad looks so much better it’s not even funny and this new M1 iPad Pro blows my old iPad out of the water. There are a bunch of other people with the same problem who have the new M1 11inch and 12.9inch iPad. They just released the M1 iPad today how did they already optimize it already?
@worn isle Because the M1 architecture is the same as of A series chipsets. And everything else is the same. If possible could you record the screen while opening the game and go through the issues; and send the video in the #old channel?
The screen is totally different. Could that be the problem? It’s a mini led screen the old iPad is lcd
I can try. I tried to upload pictures but it says they are to big and I need to upgrade to nitro discord
It should not be a problem but there might be some internal changes that is conflicting with the game. Try uploading in #old. We have 100mb limit.
I’ll try
I could not get the error messages to pop back up they came up after downloading the resource packs and ultra audio pack.
I am poring buckets of UC on hola Buddy event Pls make something and gimme Godzilla companion
• PUBG ID :- 5529738882
• LATEST VERSION
@lime juniper Please explain, if there are no data leaks in the game, then why does pubg mobile send out such emails?
Why deceive people and say that there is no leak, if there is one!
The graphics are so bad. I’m trying to upload a video on feedback-bugs but it won’t let me send the video
مرحبا
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Why can’t I change my “signature”?
Why am i experienced a little bit freeze at pubg i already free up a lot of storage and its 25GB and i close all background apps except pubg and my device is not heating and charging
السلام عليكم
Please let me change my server because i change my server from Asia to Europe server by mistake and i have to wait for 39 days to change my server.
Hello, can you help me about my hacked account, I want to cancel it
Sorry, but you’ll have to wait
Please bring back the oldest version of pubg
@fleet ibex No because i played on 147ms at the game have a little freeze because of that
If Asia server i played on 20ms
Other than hacking the game to decrease the timer, which I strongly advise you not to do, you can’t do anything about it but wait
Hello, I'm swallowing a band of slaves.
5147450911
I have iPhone 11 brand new getting screen flickering problems
I had one plus before it had same problem any solution?
Do you mean you want to delete your account?
As a tech support person, it’s probably your phone’s screen, not pubg
You should go to your local Apple store to have them take a look at it
But it’s Brand new from apple
Some duds occasionally will slip through quality control
مرحبا
Please do not use languages other than English, @wintry lake. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
My account has been hacked and I cannot log in
So even though it’s fresh from the factory, the screen could have been damaged during production or shipping
@rigid light
guys i need help my emil his stolen
Graphics are bad on the new 12.9 M1 iPad Pro 5th Gen. this is on ultra hd and ultra
I tried to upload a video but it says it’s too large and feedback-bugs won’t let me post for 2 hours
Maybe revert back to balanced quality and frame rate, the ultra high quality could be pushing your device to it’s limits
While you wait to report the problem
Edit the msg and send
@fleet ibex I’m using the new M1 iPad. It’s the best thing apple has released so far other than a MacBook
My iPhone 12 Pro Max does not have any of these problems and the new iPad is 10 times better
@worn isle idk, resetting the quality could fix whatever hiccups are happening in the code
Then go back to your preferred settings
Should I delete the app and re-download it
There’s no difference between any of the graphic settings
Ok thank u
You’re welcome!
Does anyone know when will kong crystals be back
King is nit dropping any energy crystals
How do I report a player that's in my friend list for using hacks?
Goto his profile and u can see report on the left bottom
My account has been hacked and I cannot log in
Will he get banned if he's cheating? Coz I pretty sure know he does. His guns doesn't have recoil and doesn't have grass in his game
Yes if he is
Exposed my account was subjected to a ban Exposed my account before it was banned, exposes my account to enter it before it entered, after it, after it, and after entering it, its exposure was blocked 10 years ago. Theft may be tempted by Fargo auditing and recovering the account
Please refer to the private message from @polar marsh for further information, @thin badge.
I can't type messages inside the lobby but I can inside the games... I was not muted too
Please contact the customer service in-game for further assistance in this regard, @night cloak.
Please be patient, the customer service will respond to you as soon as possible, @night cloak. Please know that they receive a large number of support requests every day.
I'm afraid of being banned 😭😭
where is my points that i got minus in that game because of this cheater
Help pleas 😭
They guaranteed players to get back minus points but never do that on time.(as always). My friend wants his points back and get it after 2 season of waiting on different server 🤣
lol so that will be useless then i got -35 because of this cheater and my rank go from 1200 to 1600 and it was hard to get the points back in 3 hours
@polar marsh privé pleas
Know your feeling. Do not be under the illusion that you will get this points back from them. Better quit the game or just chill.
What’s your problem? Can I help you with something?
Okay. Do you have access to your account? Can you log-in?
Okay so, good news is that, that you have access to your account, now you need to contact customer service in-game by clicking on ,,settings” then find the button with letters: CUSTOMER SUPPORT” then contact them.
When you contacted them?
Customer support
Yes
Mods... Any idea on which day does weekly report refresh?
It’s depend on what day you are collecting the rewards
It was today?
Yes brother 😭
@celest shadow @hallow gulch Mods... Any idea on which day does weekly report refresh?
So you need to wait patiently for their response. And I will STRONGLY recommend you to write in English to them. You can use English translator. It will help them a lot!
Unfortunately we can’t do anything here. You need to wait for their response.
@shell tapir it takes time for the answer ?
My account was hacked and linked to Facebook What do I do
I can’t tell you how long it will takes. It depends on how many messages they got from all people
Please refer to my above messages.
Monday.
Ok thank u
and I have 20,000 uc lost
Please contact the customer service for further assistance, @ashen crest.
@ashen crest excellent
I can’t play any match because he keep kick me out
Don’t play then
@ashen crest you have access to user account?
They are stop replying to me
tried changing the password?
I have change the password read my message above I said he link it with Facebook
which account is the hacker trying to into facebook,twitter? @ashen crest
Id no. 5558566675 Got HACKED today 12:41pm eastern time. But before that I got mail from pubg mobile in the game. The moment I went to take action on it, I couldn’t open my account and my email link was removed from my account by hacked. Please help me in this matter.
Please contact the customer service for further assistance, @scarlet island.
?????????
How to delete account
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.
How can I contact with customer service?
Can I contact the customer service from another account regarding my account ?
I provided the ID of my original account
in settings. However if you do not have that option in your settings, that means you won't be able to delete your account, this option is only available for account that is created in the EEA regions.
Hmm okay
Yes you may.
Okay thanks
what is eea
European Economic Area.
Hi . Need some help about my banned account please.
Please refer to the private message from @polar marsh for further information, @autumn pine.
Please avoid going off-topic, @velvet walrus. You may have unrelated conversations in #chat.
Feel free to fill the form found in our #735483472432594994, community section.
if we aren't choosen as a content creator now.... we can always fill it again later right?
or is it only like a 1 time chance for filling it
You should send an e-mail to the claimant, @velvet walrus.
1 month but no reply
You can only apply once, and you will be contacted when you are selected.
We cannot help you any further here on Discord.
Please mam
mam Really Total strike fake
لو سمحت
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Excuse me
What about pubg new state why they not give to pre registration
Hi
We provide community support only for the global English version of PUBG MOBILE here, @lime cliff.
How can we help you, @crystal gorge?
Hi why Kong crystals are weird?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
I want to talk to someone who has served the business
I've reported a player video before a week still his video is not seen
It still shows verification pending
Not even a single video below my video has been seen
When is Hangar map releasing?
It might take some time to view all of the reports, in order to check all of the submitted videos, the security team must take small timeouts to keep up.
Peace be upon you
An unknown person stole my account and I am unable to log in
انت مصري
Please do not use languages other than English, @night cloak @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
it will be available starting June 1.

you may join regional server via sub-point 3.1 in #735483472432594994, if you wish to get assistance in your preferred language, @night cloak.
How and when one of my friends spoke to someone who spoke Arabic to me
Thank you Piston
Did not see you were already responded to. The version 1.4 patch notes has this information as well.
Sorry, didn't see that
No worries at all!
Please contact the customer service for further assistance, @night cloak.
Please do not use languages other than English, @sour igloo. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Medicine, can you please help me
Any idea why i keep getting in and out of the ranking on egypt - have more wins than the 100th ... every few hours i put me back in and then i get out (unranked)
I can disconnect my Google Account from pubg?
I can disconnect my Google Account from pubg?
could you please elaborate, and provide a screenshot of your basic settings, @night cloak ?
He is in one of my time from my work
This guy is selling hacks
I still need help with the ingame volume whenever I turn on mic I can’t hear ingame sounds only the voices, due to this I’ve died many times because I couldn’t hear footsteps
I tried to repair my pubg it didn’t do anything
Same issue here. Sometimes I'm ranked but when I restart the game or log off for a few. I get unranked for no reason at all.
Hi, did someone know how to remove the melee gun from my dress ? I have two dresses and one is displaying the melee on my back.. i would like to hide the melee
@heavy vortex
He is in one of my time from my work
You unequip it
I don’t know how to un equip the melee
I still need help with the ingame volume whenever I turn on mic I can’t hear ingame sounds only the voices, due to this I’ve died many times because I couldn’t hear footsteps I already tried repairing it,it didn’t do nothing
You go to inventory guns and then js click the melee
No you can only equip
I don’t see how to un equip the melee from the inventory on the lobby
too me
Hey when the mechagodzilla crystals will come
The Mechagodzilla Titan is available on Livik now, @lunar crater.
My problem is solved !
This is how:
- disable the display of all guns from inventory settings
- reboot the game
- enable the display of the guns from inventory settings
- at this point a random gun is selected
- Click on the gun that i want to display !
Is any one here for help me about my gameloop emulater lag????
I have so many problem in my gameloop emulater😕
Please use #emulator-support for further assistance, @mild hatch.
I want one of the Arab guides
you may join regional server via sub-point 3.1 in #735483472432594994, if you wish to get assistance in your preferred language, @night cloak.
you may join regional server via sub-point 3.1 in #735483472432594994, if you wish to get assistance in your preferred language, @night cloak.
Medicine, can you help me?
im soory
Medicine, can you help me?
I mean if I am at 10 subscribers now.... later after few months if I go to 100k by chance
what do i do 
Can someone hand me Arab server
Arab's regional?
yas
@night cloak check this
لو سمحت
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
English please
DMed you the MENA server. @night cloak
oh it was MENA?
It is in #735483472432594994 .
Please be patient for a response.
@celest shadow ok🥲
You should apply later down the stage if you feel that you are ready. Keep in mind that there are internal requirements.
those requirements aren't made public?
When Pubg india come
also #events if we play this from one account... can we claim the reward for another account if we win or smth?
That is what internal means, yes.
alright ty
abt this?
The rewards can only be sent to the account you used to participate in the event.
Hello, i need help please
We are unable to provide assistance if you do not ask a question or state a problem, @true knoll. Remember to read through #faq before asking questions in the support channels.
My account have banned for 10 years, it was by mistake, i sent lot for mail and in game, my account is very clean i behave pubg customer service for there time but i need my right please
Please refer to the private message from @polar marsh for further information, @true knoll.
hello
Hello, my account was scammed. My ID:570122191, what should i do, pls help. I have proofs that it's my account.
actually it s my friend account but anyway
Please contact the customer service for further assistance, @pallid ore.
i did it but it says that i should send a screen or a video, and i dont know where to send it because i dont see any button to send a video or screenshot
@polar marsh I can disconnect my Google Account from pubg??
Upload the screen shot and video on any drive and share the link with them
Social link or third link?
Are the players affected by the email leak get their account back ? I’m one of the victims
Please contact the customer service for further assistance, @marble talon.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
My pubg account was hacked
Please contact in-game customer support regarding account related issues.
Hello , is there an Africa server?! I have a question regarding that region
It does not help
Refer to our #735483472432594994, subpoint 3.1 for the regional community servers.
I need to contact someone who is not a robot
Suggestion: It would be great if there is a requirement option in custom room. Player with low league, low level or KD cannot join the room.
Emily was stolen, and the game was played on him, but by hack, and after the robbery was stolen, I was not stolen. I must have been greased.
Try again until you get directed to an agent, we are unable to assist you any further here on discord.
Feel free to submit your feedback in #old.
I already contacted them but by the time they answer the hacker would get me a 10 years b,an by then,it’s kinda unfair to lose my account like this , I even provided the first receipt as needed
So the hackers are doing this! After they were unable to get complete control of my ID, they got a one day ban on it, then a 3 days ban that ended about an hour ago and immediately got a week ban on it. I think the idea behind is to get my social accounts unlinked in that 7 days period, they must have clicked on unlinked and must have run some cheat program after that to get the ID banned. Now my 3rd link is secure and they may be able to remove other links but can they remove the 3rd link also?
Emily was stolen, and the game was played on him, but by hack, and after the robbery was stolen, I was not stolen. I must have been greased.
I recently got a warning for no grass file and now will i get banned?
Please patiently wait for CS to reply.
Should you have any issues regarding your account, you should contact customer support.
As long as you're not using hacks nor cheats, don't fear getting suspended. However, i suggest resetting your device, as there might be 3rd party apps installed.
no you know those file where you get ipad view
@hallow gulch You’re moderator for a stupid game. Why does sniper training have pistols?
Please don't interfere, @night cloak.
Do you have those files installed?
no i removed it and no longer use it since i got the warning
You will get banned for using such, as they are considered cheats, @night cloak.
if i never use it again will i still get banned ?
That is up to the security team to decide.
#emulator
Please abide by the user agreement so that you do not get suspended, @night cloak.
You can now access #emulator-chat and #emulator-support, @junior shuttle. Revert this at any time by sending .emulator in #481204134859505684.
Proxima Beta is a subsidiary of Tencent.
Is there a specific reason behind this?
any advice how to fix the FPS issue with Tab s7+ i got huge drop fps everytime and when i change the game window and return it back it will go back to 90 fps otherwise the fps will be dropped
No information in this regard at the moment.
سلام عليكم
You can try performing a routine repair via the login menu. If the issue persists, please report the issue in #old.
Please do not use languages other than English, @olive bison. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
my acount is pan
Please refer to the private message from @polar marsh for further information, @olive bison.
Dear PUBG MOBILE Team
I hope my email finds all of you well and safe
First of all I would like to appreciate your great efforts to help all the players to get a clear game environment.
Secondly, I would like to inform you that my account with the ID 5343537049 has been banned, and I do not use any of the cheating tools, so I ask you to reconsider the ban on my account and the reason for which I was banned.
Also i would like to clarify that i was playing using my android phone since season 5 then i transferred recently to play with my IPAD.
I am fully confident that the company has sufficient integrity and that the account will be returned to me and the ban will be lifted.
Thank you
Best regards
Ali Adel
Please refer to the private message from @polar marsh for further information, @lime reef.
So i downloaded game after 60 days and i got this rename card it has a timer of 30 days i didn't get that.
Rename card do not have a timer like that i think 🤔
I think its limited time cause from event
But if you buy it its be with you non limited time
oh ok
Yea what is it ,
Peace be upon you, PUBG company. I only had a PUBG account linked to Facebook, and the Facebook account was locked afterwards. You still can't open the account, can I recover the account?
my accont has been band 10years
Please refer to the private message from @polar marsh for further information, @viral wing.
We highly recommend you contact Facebook support regarding your account.
well there's cheaters all over the game again literally getting shot through walls and trees
Feel free to report in-game or through https://bit.ly/3uDSJZv, @night cloak.
My email got hacked but i forgot what is the email linked with my account , so i can't change the password.
Please reply fast.
Please contact the customer service for further assistance, @hollow temple.
Please refer to subpoint 5.4 in #faq for further information, @hollow temple.
i need report a exploiter i have a video
Use the form above.
I told him
okay thx
I diden't find it
Okay ty
I am facing a problem in hacking my account from an unknown person logging in via the email associated with the game, please disassemble the email / iPhone 12 Pro Max / Saudi Arabia /Wi-Fi
Please contact the customer service for further assistance, @cobalt creek.
Hello..
My account has been restricted from buying UC from unofficial sources in the past.
Actually all my purchases was totally official no way..
But I want just to know what I must be paid of to get my account for purchasing again with no issues, Because I don't remember what i bought in the past.
I hope you solve my problem.