#old

1 messages · Page 47 of 1

woeful yarrow
#

Layout on the controls and in game are not similar my jump button is larger and cannot be changed 🙂

bold coral
#

Logout, tap on repair, do a routine repair, your game should be normal after the repair, but it will only be normal once, the next time u close and open the app again, you will need to repair it again.

exotic burrow
#

I want AKM glacia , Akm seven seas and kar98 terror fang back because I am left with only these 3 skins. Please pubg add these skins. More than 100 people in my friend list want this skin. We can spend alot for these skins ❤️❤️❤️ my character ID- 5262713689

scenic monolith
#

The whole game got blurred what shall i do ?? The lobby and names and everything

oak wyvern
#

5135678570
ipad pro 11
Wi-Fi
United Arab Emirates

I've spent more than 150 dollars godzilla holà buddy spin and I didn't get anything. Even these silvers I just get 520 silver after spending more than 12000 UC. I felt like I got scammed or hustled after this that's why I'm texting you now, excuse me pubg but do u think that all of us are streamers or getting money from YouTube?? I'm so mad now and I really got enough.

chrome crest
#

I want AKM glacia , Akm seven seas and kar98 terror fang back because I am left with only these 3 skins. Please pubg add these skins. More than 100 people in my friend list want this skin. We can spend alot for these skins. I have spent more than 50k USD on this game. At least you can listen to my request

sudden gale
shadow tartan
#

Hey, there is not glowing godzilla's back and godzilla's atomic breath is yellowish and white instead of light blue. It's may be bug..This litteraly disappointed me..

rapid torrent
hardy temple
#

i think the new kill message thingy is interfering with the our screen , as now the screen became unresponsive ( when i wanna switch guns i have to do it multiple times for it to actually change , driving aswell )

reef thicket
grim basalt
lost pelican
#

The new kill message thingy is trash either remove it or give option to set it to normal

fallen mirage
#

▫️ Numeric User Identification: 589852539
▫️ Device: iPhone 12
▫️ Wi-Fi
▫️ Country: United States

The hair is supposed to be pink, its brown now after the update. Also, its on Classic, not Realistic if thats what ur thinking

distant chasm
#

▫️ Numeric User Identification: 559464894
▫️ Device: iPad Air 2
▫️ Wi-Fi
▫️ Country: Germany
I cant login in my account anymore, i login via facebook and Apple Id. But its not work from yesterday to now.

fast smelt
#

I can't change the size of this button nor move it, my device is xiaomi... When i change the size or transparency and save it, it saves it but in game its still different.. I think there is a bug with changing/saving controls. Please fix it, thanks!

alpine yoke
#

Please fix this, I wanted to complete the achievement but vikendi map is not available anymore! Please add Karakin instead of vikendi here or any other alternative for completing the achievement! Thank you!

woeful yarrow
#

So many bugs in the new update. Can't even play properly.

coarse yacht
#

This is stupid! Can’t even send popularity to friends before playing, it’s just a game get over yourselves with these dumb restrictions, im sure you see how many players stopped playing this 💩 and yet youre adding something like this 🙄

next meteor
#

seriously this update first the controls are shrink next the game sound don’t works when mic is opened last when i type the room id it doesn’t appear in main text

reef meteor
#

Numeric User Identification: 567845120
Device: Huawei p20
Wi-Fi
Country: Lithuania

I have this sensitivity bug where when playing, occasionally the sensitivity slows down, and has an acceleration kind of effect, after moving the crosshair or aiming, after a movement of crosshair keeps on moving to the direction of where i aimed for a few millimeters and drastically affects the gameplay

I will do a factory reset of my device and see if it fixes it. Because i have done many reinstalls and they didn't do anything

pliant eagle
#

5633332434
Mi 10 T
Cellular
Pakistan

tepid sigil
#

Dear PUBG MOBILE!
I've been playing PUBG MOBILE since the release of the game and I've been Conqueror all seasons since Season 2 including this Season 18. (S2,S3,S4,S5,S6,S7,S8,S9,S10,S11,S12,S13,S14,S15,S16,S17,S18).
Now, I started losing my passion to play this game, especially when sometimes I get killed by Cheaters and lose -150 points in few hours at Conqueror Tier and I have to play nonstop without getting rest for 24 hours just to get back my lost points.
I feel like I can enjoy playing this game again, if I'm wearing my favorite outfit and driving my favorite vehicle. Everyone deserves to use their favorite skins and enjoy the game.
Godzilla's Carapace Outfit is my favorite outfit and Upgradable Godzilla UAZ is my favorite vehicle!
KR Version already has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ.
Please, don't make exceptions and bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too!
I will pay any amount of money to acquire them all!

raw mica
#

@tepid sigil they are coming in next premium crate😉

ivory jungle
final shard
#

I shoot enemy in the head with 10-15 bullets and the bullet did not registered only blood no hitmarks even tho my ping is only 56ms

calm owl
#

You got Grammatical mistakes in the new kill message, lol wtf is wrong with you guys, every time you push an update, it comes up with new bugs.
Since I’ve updated the game there’re drums ringing the whole time I play the game, I don’t know where the hell they’re coming from.

west sluice
#

●5456324661
●Samsung galaxy tab s7
●WiFi
●Germany

Today I spent 2800uc on the godzilla vs King kong lucky spin, there I received the legendary backpack in the spin. I didn't get the rucksack, however, the rucksack was converted into points because the rucksack was already limited in my inventory because of the update gift. So the backpack is gone and I haven't received it permanently

woeful yarrow
worthy tartan
foggy parrot
#

End match bug

icy flint
#

Hello, I want to report that after the update the shoot button is failing me a lot in the sense that as I play with 4 fingers when I press the shoot button I slide my finger on the button a bit and I look down something that before It did not happen to me, can you tell me a solution because I already deleted the game and or downloaded and nothing

5215630909
Samsung Galaxy Note 9
WiFi
Dominican Republic

slim bolt
#

Hello I have 12 pro max after updating to 14.5.1 update of iOS game is lagging like hell, is PubG working on this?

warm cipher
# icy flint Hello, I want to report that after the update the shoot button is failing me a l...

PUBG MOBILE 1.4.0 AFTER UPDATE AIM GLITCH PROBLEM SOLUTION | PUBG MOBILE | ROUT X GAMING

Customize control glitch problem fixed -https://youtu.be/9aq3KbcE2wg

Instagram Link -
https://www.instagram.com/invites/contact/?i=161y28u2jx9rq&utm_content=34894vm

🙏WELCOME TO MY GAMING CHANNEL 🙏

PLEASE SUBSCRIBE MY CHANNEL, LIKE...

▶ Play video
quartz dew
#

So many problem in this game

Id : 587599490
Device : redmi note 9 pro
Data
Country : Indonesia

near geyser
#

Idk the name of his outfit, but I know that seeing it different from 2 different distances is not ok. I also see by time to time only character heads and that doesn't fix with restart-reinstall-cache clean-factory reset.
ID: 518599417
Network: Cellular 4G
Country: Greece
Device: Redmi Note 9S

blissful imp
#

5610284475 THIS IS USING HACKS WITH M416 GLACIER FULLY MAXED

left capeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @blissful imp. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

scenic flare
#

Hello Sir/Madam, I am playing pubg for over 3 years. I love this game but there is an issue which I was facing these days in PUBGM. So, the issue is that I accidentally changed my server from Europe to KRJP. But unfortunately i cannot be able to change it back from Europe to KRJP. I request you to kindly change my server. I will be really thankful to you and whole PUBG Mobile staff. Hope you help me as soon as possible. Have a good day ! Regards ( 『RX亗KSX亗 ) My ID 587228181

vestal shard
#

Please get a working customer service or something. you guys have shit service for the players. People get replies after months to get hopeless again. This is just so stupid how hackers have more control over accounts than the owners and they can do nothing but cry because CS does nothing. Staff says they get a lot of reports per day. dude a bot gets the reports not a human that he'll take time. overall CS is waste. fix it. everyone's getting hacked, banned just like that out of nowhere and there's nothing no one can do. This game promotes cyber crimes at all levels. gambling ,scamming, frauds, blackmailing, hacking, and what else. and tencent just keeps collecting the money. ¯_(ツ)_/¯ fix this shit. 🤌

unkempt flint
#

I am really upset and irritated with the new Elimenation Brodcast bug and the big messages that come which tells you which gun you used to kill the enemy , c'mon broo I have been playing this game since S5 , and now it's irritating me 😣😣
V1.3 was good , all the changes in V1.4 update are Trash accept the Godzilla one , plz improve the quality don't degrade !!
and one last thing once the Battleground Mobile INDIA comes , don't start it from S1. , We really want to play S19 , with our original ID transferred , Otherwise Many players will Just leave the game seeing their IDs getting wasted 😔😔
Hope you will work on it !!

fresh stratus
worn warren
#

The m249 is bugged really bad

echo torrent
knotty geyser
#

Please go through the patch notes, @echo torrent & @worn warren. Link can be found in #news.

harsh geyser
west parrot
tight lantern
#

Fix the fucking game fuckers. 1.4 is destroyed.

elfin laurel
forest tartan
#

Likes Are Not Being Counted Correctly For New Achievements Everyone's Favourite & Social Star.

My Id : 5287264872
Device : IPhone Xs Max
Location : Pakistan

chrome jungle
#

iPad 6th generation iOS 14.5.1 now lagging so badly. I put graphic setting “ smooth, extreme “.

flint sonnet
#

My current streak of not getting legendary item was around 15. But after update not showing the actual current streak. I opened one classic crate but it is not counted in streak.

calm owl
#

I’m still facing this issue, I restarted the game , restarted the phone, repaired the game even I deleted the game and reinstalled it but this motherfukkr won’t get fixed

woeful yarrow
#

It’ll Be A Great Idea If PUBGM Can Add Friend Invites To Training Ground Mode So Our Friends Can Train With Us Together!!! 🗣💯

woeful yarrow
#

How much the account will be closed if you ship packages of stolen Visa

tight schooner
#

The iPhone 12 pro max , is bugging also the size of screen dimensions are different I cannot even damage players as I used to do before this update. You have to solve those problems. As a player I don’t feel comfortable. Can you guys do one update without mess around with players devices? It is been like this since every single update and takes long time to fix.

fast smelt
#

Fix the hit mark when shooting someone, also fix the sound when someone is shooting at close range, also fix the fucking controls glitch i cannot change my fucking controls man!!! This is something that u need to do immediately, if u dont fix it like granade throwing glitch which is here the whole fucking season i swear to God i will delete this sucky game. Playing it from the start and every update u make it worse!

buoyant forum
#

Screen resolution on iPhone 12 is horrible in all parts of the game.

merry torrent
#

It keep banning me for no reason

alpine nimbus
#

In the new roulette, I got a backpack, but due to the fact that I had a temporary free backpack for the upgrade, it was automatically recycled into 80 crystals, which I don't need, I wanted a backpack, and I just can't accumulate crystals for anything else. I think this is cheating and no respect for a player who has been in the game since season 1 !!!

sharp dirge
#

@clear crystal Kindly look into this issue. This glitch needs to be fixed. In first screenshot: Account is ba-nned and When i go to "Ban Records" It says that my account status is normal and I can play as it should be. THIS IS NOT FAIR. I can DM you the video as well.

My character ID: 5354962222

woeful yarrow
#

Device: iPad 7 generation
WiFi
USA
Bug: button messes up everyone pubg is relaunched

echo torrent
#

There is to much bugs in new update also the kill messages coming late and also the message is wrong. The game is so choppy and lagging all the time sometimes its freeze infront of enemys. Please look at the new bugs and fix it soon.
ID: 5666321318
DEVICE : Emulator
SERVER: Europe
COUNTRY: Switzerland
CONNECTION : Wifi

vast crow
#

Kindly fix the screen bug first

rich gorge
#

@clear crystal This bug happened on 11th May and many accounts were banned for 1 month, 90 days and 365 days… my account was previously banned on 5th march until 5th june. It was not unlocked yet and I got banned 365 days while I was already banned and previous ban duration wade over yet… many players who were banned because of this bug have been unbanned while some of them like me haven’t. It a request to please look into this. In ban records there is no record. Please consider the screenshots above and look into this matter. All the proofs are attached. This bug cost me a lot. My character ID 5338744458
Device Iphone 11
Wifi
Australia

tender hull
#

Anyone here?

quartz lotus
#

Hello

shrewd rune
#

Feedback and/or bug [Glider]

The Glider is a cool edition to the game but there is one veryyyyy large issue with it. When the Glider loses all of its health, it explodes killing everyone near it. In pubg pc, the explosion doesn't kill u, it just disables the engine.

Gliders are very exposed and vulnerable while making lots of noise. It takes only 1 mag to blow up the glider. U can't jump out unless ur near the ground. So using the glider has about 99% chance of dieing before final circle. That alone explains why no one uses it.

If glider explosion won't kill u, it would bring the intended gamplay back. Until then it will stay underused and a usless edition for now.

Thanks in advance :)
Also please respond after u read this. This is my 3rd or 4th time reporting this issue and I never got a response...

woeful yarrow
#

i just updated my game and my gyro is all over the place. anyone else have a similar experience??

north verge
#

I will start match it will auto exit device

shut heath
slim sky
#

Pubg really needs to fix the jump bug. Whenever I try to scope in or shoot, I jump and it messes up my gameplay a lot in classics. Please fix it soon

finite merlin
crisp surge
#

User id :-5134428132
Device:- Realme5pro 8GB/128GB
Cellular
Country:- India
When i enter in match it gets autoexited/crash i do connect vpn but the problem doesn't get over.

obsidian venture
#

I am getting bigger icons in-game than the icons I customized in controls.
ID 5239645564, Country Nepal, Device Redme, Wifi

stiff coral
#

@sick widget please solve this small icon problem permanently in iphone 12 series phone. You have sent the patch but that works for one time only. We have to do repair and login the next time we play pubgm.

woeful yarrow
#

@meager willow someone cracked by email id pass plz help me

woeful yarrow
#

Its been 4 days, tf man, I already download the latest version, no more update on appstore
Id: 5221744391
Device: 11 pro max
Wifi
Country: Malaysia

green thicket
#

× Even I have told in the past that Even after completing the " Whole Match " in Quick Match the Arcade Match achievement doesn't count. Like I have completed 3 matches and it is still stuck there;its ok If we die early and it doesn't count but completing the whole match with 🐔 D doesn't count.
× The New achievements"Social Star _Everyone Favorites" which are added doesn't count
× Fix the rendering problem also, Even after entering building it takes time to load which item is there I have died many times because of this. Enemy go to same place where I go and pick up the Gun put my device doesn't render that Gun and I Die.
× STOP Making Clothes and Fix Bugs and Glitches First😡

588996770
Realme 6 8/128GB
WIFI
NEPAL

woeful yarrow
#

Whoever designed the new kill message should attend high school again!

tepid sigil
#

KR Version already has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ.
Please, don't make exceptions and bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too!

exotic merlin
#

Hi everyone!! The Kong companion is sooooo loud in lobby and it’s annoying can’t we turn it down a little??????

fiery tide
#

is there anyway to remove linked email?

left capeBOT
#

Please contact the customer service for further assistance, @fiery tide.

vocal wasp
#

My problem is i have xiaomi blackshark 4 why i cant play on 90fps i changed my blackshark 3 to get the trigger only my old blackshark 3 is supporting kindly support me and let me know how to activate

void harbor
#

Likes Are Not Being Counted Correctly For New Achievements Everyone's Favourite & Social Star. i have more likes on my status but it stopped counting after a number. this is also the case for many of my friends

wanton prairie
#

Some one login from my account

eager shale
#

Ipad Pro 11 the control icons are smaller than ones in the custom menu and after every match they reset to different position

woeful yarrow
#

ip12: small control everything is small . help

Device : iphone 12
Country : France
Cellular.

tight schooner
#

iPhone 12 pro max , hit mark without any loss of enemies blood only effect, the aim for close range is miserable, bugs everywhere please all of iPhone 12 are complaining! Look at us for once

vast copper
#

iPhone 12 terrible resolution issue. Patch yesterday works only one time. Same problem after reopening. 2 days without a fix. I’ve played for 2 years, never feel so disappointed before.

woeful yarrow
#

iPhone 12 resolution patch works one launch only.

white locust
#

Guys when will the mosin nagant scope be fixed ? it looks like a really easy fix but it's taking do long and costing me a lot of kills in competitive since it's the most common sniper now.
Please fix it as soon as possible

woeful yarrow
#

Fix ipad controls everytime they reset

tawny dust
#

Please fix this bug

merry kernel
#

90 fps mode not yet supported in asua ROG phone 5. Please check developer teams.

woeful yarrow
#

The new update drains tires from 90 to 30 .. I own two devices from the Galaxy Tab S7, Wi-Fi and LTE .. and both of them after the update when activating the 90 frame option drains tires to 30

5447165561
‪6GB RAM / 128GB
Galaxy Tab S7 Wi-Fi and LTE
wifi and Cellular
Saudi Arabia

tepid sigil
#

Dear PUBG MOBILE!
Please, bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too. Since KR Version already has them.
PUBG MOBILE, don't disappoint your loyal players.
Let people use their favorite skins and enjoy the game!

quartz wyvern
#

Gun names are not being displayed
device:- OnePlus 6
Country:-India

stiff crown
#

I want you to add some things in PUBG regarding TDM and some other ideas to keep playing in PUBG. id51325278742 contry Beijing

rich gorge
honest shadow
#

Ign: LORDShoorVeer
Character ID: 595224549
Contry: india

I am an esports player i want some changes in this game and it's gameplay especially in compititive i want it to be more harder, why you guys are still letting them play with advantages they have stupid TPP they have aim assist they have a stupidly control able gun m416 you made the best weapon the worst because of it's recoil why you are not changing it's recoil pattern it's so annoying players just prone and spray, i mean no use of DMRs or bolt actions?
Changes i want

  1. M416 recoil adjustment add horizontal recoil and add some bullet drop in ARs after 130m around
  2. Organize separate hardcore fpp tournaments like game for peace the tournaments now days are one sided and players skills are stuck at one point so do something
    @PUBG MOBILE i reported this issue months ago and still it's not fixed yet
    Thank you
hard jacinth
#

Numeric User Identification: 5311646944
Device: Iphone 12 Pro
WiFi/Cellular: WiFi
Country: United States

Everything in my game is still shrunk, the patch worked one time and it went back to being little. I also repaired the game, once again worked once, and it went little.

rain crown
#

Pls fix itt

woeful yarrow
#

Control settings and game control not matching, also when you want cancel reloading by taping shot button is not working

• 5240482888
•Redmagic 5G
•WiFi
•Iraq

woeful yarrow
elfin vector
#

@keen holly When we get our crew’s Rank ? Nd now crew also not showing!!

mighty sigil
#

How do I fix this pubg
542953331
OnePlus 7T/iPhone 12 pro max
Wifi
Romania

finite warren
#

The Jump Button Glitch Has Happened

▫️ 5333754196
▫️ Samsung Galaxy Note 9
▫️ Wi-Fi
▫️ Bangladesh

limpid dagger
#

facing serious lag issues in thelobby and inside the match after new udpate.
Device:one plus 7 pro

astral ruin
#

😂 hadh hi benchod tere ek comment pe game badal jayega maa ki chut😂 itne din se hum report karre bugs fix nhi huve🙄

grave urchin
#

Some Time Godzila is Glitch Out Not Moveing ??

woeful yarrow
#

Any reason for this ?? I’ve already had the new update since yesterday?

terse roost
#

all my uc just vanished and this happened to 4 of my friends i HAD 606 it came to 66 my friend had 600 it became 33 please bring my uc back i dont have alot of money my id is 5315552669

full mauve
#

Lost points due to this whatever this is, drove with a bike into a road and just went under the map

5521903798
Huawei P30
WiFi
Germany

woeful yarrow
#

A humble request to pubg mobile , make the event mission short and enjoyable , the mission are totally sucks , I doing jobs where I get 1-3 hrs free time , how can I complete such events mission 10 match, 10 revi etc that too with friends , day by day event are becoming too lendy please make event mission short and enjoyable it's my humble request

buoyant steppe
viscid oar
#

Dear pubg mobile Im writing this because I found a bug in the game and it’s been in the game for over 4 months now. It’s a bug where with the pony tail hairstyle, specifically with the black hair color. The hair goes through many hats and looks weird. I would love for this to be fixed since it is my favourite hair color

Id: 5372471647
Wifi
iPhone XR
Canada

lone yarrow
#

Fix GUI glitch noobs 😐

grave flare
#

ID: 5107095360
iPad Pro 2020
Wifi
Mexico

I hit the 10 uc draw from Hola Buddy lucky spin, I got the backpack but it converted into 40 coins like if I already had it which I don’t. They didn’t give me the backpack.

dapper crest
#

5669088635
iPad 8th gen
Wifi
England

Issue with mic not picking up what I’m saying even if I’m close it

sharp dirge
#

Hi Dear Respected PUBG Team,

My Account of PUBG Mobile was banned on 11 May 2021 without doing any violations I don't go any against of pubg rules I'm following all Rules and regulations carefully and i purchased all legit uc from official channels and i have all payment valid slips which i made top up uc in my account so kindly i request you to have a serious look on my request please unban my Account i will be very thankful to you.

  • Character I'd is 5354962222
  • Device : Iphone XR
  • Country : Mexico
  • Cellular/wifi

Looking forward for your kind positive response

Thanks TEAM PUBG

slim sky
#

ID: 5269753418
Device: IPhone 11
Wifi
NA
For some reason I can’t buy the track pants in a drop when I have enough UC (100) and they cost only 80 to redeem.
Here’s what comes up

pearl cape
#

▫️ Numeric User Identification 520095263
▫️ Device Iphone XS MAX
▫️ Wi-Fi
▫️ Country Italy
▫️TOUCH ISSUES AFTER THE UPDATE (especially joystick and while driving to turn left or right)

jovial jay
#

Weird bug, when I run, this will run like this

runic ginkgo
#

Ive been observing for the past 2 months now. I think your third link system is COMPROMISED!

There are already too many users being hacked VIA 3RD LINK! and Im one of those. Yet, it seems you dont even try to care to take a look into it. You dont even give an option to change your password with those! Its not even connected to 3rd party site!

edgy heath
#

User: xHIGHPINGx
ID : 525570006
Kindly gib me my sharpshooter achievement

hardy pike
brisk hamlet
#

For some reason the buttons are big when there supposed to be small after the update it messed up my jumping and vaulting

last wave
#

Cannot MUTE a prticular teammate... even if i turn their audio to zero, i can still hear them..
device: XS Max
WIFI
NEPAL

unreal sky
#

Aim assist😐
5416956298
Huauei Y9 Prem
Newroz4G
Kurdistan
🙂

unique shuttle
#

5148472873
Iphone 12 pro
Cellular
India
Resolution issues not resolved till now

tight schooner
#

iPhone 12 pro max
Kuwait
Cellular

After the update the screen size got wider , resulting bad aim assist when face player like it doesn’t catch up as it use to be
The icons places are changed
Damaging from a distance giving effect color appears but no hit marks and the player doesn’t get knocked down.
My internet is perfect and before this update I was playing tournaments and winning now I cannot damage a boot !
Come on pubg you are one trillion company!
You have to hire people knows their field at least know how to write kill feed correctly

finite mortar
#

1-Name-Danchic20058
2-ID-5313090876
3 - Social networks Game Center, Facebook
4-Facebook user name Daniil Safonov
5-I want to untie Facebook it was hacked and I think he untied this network from the account hacking occurred on May 13, 2021 and I wrote to update the game I updated again downloaded also, a friend looked at the statistics and he played on my account
6-I registered an account-Season 4
7-The first donation was on January 26, 2021
8-Last purchase was on March 5, 2021
Paid with Apple Pay

muted bronze
#

Id: 535918682
Iphone 12 pro
Wifi
Usa

Screen resolution has changed. I have pressed the fix button and installed the game again. It didnt fix the resolution. Please fix.

median wyvern
#

ID #: 5694204491
Device: Samsung Note20 Ultra
Both wifi and cellular
USA

the sizing and placement of my jump/vault/prone/kneel buttons do not match the sizing and placement that I have them set at in control settings.

plucky cairn
#

ID:5536138777
Device: POCO X3 NFC
Wi-Fi
Country Czech Republic
If i start shooting my gyro start glitching.

west parrot
#

Help . 5128849567 iphone 12 wi fi interent United kingdom why is my games graphic so low . It comes back to normal if i reset but then again back to square one after i exit and go online again

tough pewter
#

ID:5138678735
Device ONEPLUS 8T
In tdm my shoot button gets glitched on hipfire it doesn't move I have to fully play on gyroscope
I have been trying to play another account nd it works well in that idk why it's only happening in a singal account

astral kayak
somber osprey
#

iPhoneXS Max Login Issue, I have updated and before this error it was running just fine with new update. Suddenly today I get this message.
ID: 512116169
Device: iPhone XS Max
WIFI
Country: Saudi Arabia

lofty comet
#

hello can anyone help me with inverted gyroscope? iphone xs max user

rich gorge
chilly sequoia
#

Id : 5232894438
IGN : BṎT웃PRASHANT
Device : Nubia Redmagic 5G
Connection : Wifi (Etisalat)
Country : UAE
Server : Middle East
My Problem : related to improvement in cheator Video Review Access System,
After reviewing 200 videos, getting around 150 judgements correct, here are some suggestions which will help us make our judgement more accurately and help everyone's goal towards fair gaming,

  1. show the video till either player dies or gets chicken dinner not just 3 to 4 minutes clips, cause some skilled crafty cheaters use cheats only when in desperate situations like damagingly closing circle, knocked teammate's, some will only use ESP to just find initial bots to increase KD & rating & to avoid getting reported so full game combat clips till player dies or wins chicken dinner would be helpful say it would be around 10 minutes instead of present 3 Minutes clips out of full 35 minutes game,

  2. please display teammate's calls like enemy ahead, watch out, danger ahead, marked an airdrop etc so we come to know whats the reason reported player moved nearby to enemy location or started scoping in or positioning crossair around enemy, without him hearing any gunshots, explosion or vehicle sound or without no reason like its not even compound or hard cover or recent airdrop or exploded burning car or death crate, still without any reason reported player moves nearby enemy ( it will help to actually report crafty skilled esp cheators)

  3. in recent Hundred Rhythm event, please show sonic scan alert sound & triangular red mark over head of enemies in video spectating, its horribly questionable why reported player is tracking enemy step by step that accurately, if we also get alert sound & triangular red mark over enemy head same as reported player gets while playing, we could figure out its due to sonic scan say like till sonic scan effect lasts for like 30 seconds or else if the reported player is actually cheating and tracking enemies throughout the entire game

steel stone
#

Please fix this screen size icons i like one before it was very nice also I can’t see some of the things kills , voice chat is all the way uppp dammm fix this glitch

warm sinew
#

Bring back season 4 pubg lobby music this winter, it’s by far the best lobby song and it’s really nostalgic of me playing war mode, using ump9 and mk47

tepid sigil
#

Dear PUBG MOBILE!
Please, bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too!

woeful yarrow
#

help...my game is new version, and i got this messages everyday

tawdry citrus
#

Madam pls help A player from world chat invited me and idk how he has stolen my level 7 clan pls ban these all players as soon as possible, and it is my humble request to all of return my clan back
Character Id of the player 5748407538

muted bronze
tight schooner
#

Go to iPhone settings display then choose zoomed and set , this is the solutions for small icons 😍, done by me.

vast copper
#

3 days already, it is a shame that such a huge company cannot address a resolution problem. Since the last patch works, even only one launch, they must figured out the problem. They do have the ability to get it fixed but they just don’t care. 👎

fast smelt
#

They get tons of feedback from us, even the same bug is reported more than 20 times and still nothing, gg pubgm maybe you should make more skins i think we dont have enough

frozen tusk
#

Why the vehicle skins are not changing in pubgm

vale orbit
#

Does anyone have any idea when the iPhone 12 screen resource problem which makes the icons and controls small be fixed? It has been 4 days! Come one pubg mobile!

dense cipher
#

If you wanna add that status feature in game, atleast do it right and make an option for posting match results too

eternal zealot
#

Why the likes not done

cinder harbor
#

My character id-:5685634786
Tuesday my rank was 308 so i got Conqueror on Wednesday and i didn't played any matches in Conqueror i was on rest on Wednesday but when i open my account on Thursday i wass in top 500 ranks but still i didn't got Conqueror what bug is this plz fixx it i am having trouble tommorow is the last day of season and i need to collect the frame of season 18 Conqueror else my all hard work would be wasted if i couldn't get the frame of Conqueror @small patio Help Me🙏

surreal palm
#

@meager willow any update for next patch update?

plain knot
#

Fix peaks. Camera rotation while leaning is now broken I can't control anything while peaking.

timid olive
#

We don't want any new skin or new mode . Just optimise your game , it's next to impossible to play in low end device after 1.4 update .
Fix this ASAP

vestal shard
#

This game's broken. Just delete it from everywhere tencent. you've had enough fun, earned enough, now stop the crap. 🗿

woeful yarrow
#

Joystick bug - not even fixing after reinstalling 4-5 times, getting stuck randomly and irresponsive maximum times.

Device POCO X3 PRO

vast crow
#

@clear crystal why no in game updates for too long??? So many bugs ☹️☹️☹️

lofty comet
#

this always happen every pubgm update. my gyroscope always get inverted everytime i use it.

runic ginkgo
#

Bugs after the last update

  1. iPhone icons gone too small.

    • recent patch fixed it, but somewhat still shows up when you recon to game.
    • temporary fix, go to iphone settings > display and broghtness > view > changes to zoom > then recon to game
  2. Game crashes too often even i used a high end device (iphone 12 pro)

  3. When i play classic, there are times i cant spectate when i died, it says disconnected for too long just after i died. (Im using a fiber connection with 100mbps)

  4. New kill broadcast overlaps from my current layout, no option to change its location (srsly) PLUS, GRAMATICALLY INCORRECT!

  5. Spectate often crashes too! You cant even locate enemies, srsly. Then you giving us an option to investigate cheats, but you cant even fix small bugs. What if the one you providing clips has bugs in the first place to be investigated?

Lastly, you earning billions in profit, but you cant even invest in a GOOD SYSTEM? And a BETTER CS?

You keep on updating new skins and gimmicks like MICRO PURCHASES.

You should be assessing your team if it can handle GLOBAL! Guess its better to give GLOBAL version to a new developer.

This game is getting more bugs, and you fixing it by providing more skins!

woeful yarrow
odd patio
#

Hello

woeful yarrow
#

congratulations to the developers for adding yet another useless feature nobody asked forever the new aim feature is complete garbage remove it what were you thinking clearly the developers have no clue what they're doing despite their intelligence and education

latent belfry
#

Red flashing issue when teammate starts shooting

ID: 537968324
iPhone 12 Pro
Wifi
Myanmar

pearl cape
#

▫️ Numeric User Identification 520095263
▫️ Device Iphone XS MAX
▫️ Wi-Fi
▫️ Country Italy
▫️TOUCH ISSUES AFTER THE UPDATE (especially joystick and while driving to turn left or right)

uneven rune
#

The Deagle received a buff on this update but it is no longer possible to properly aim with the gun. The reticle of both red dot sight and holo sight disappears for a split moment after every shot and makes it impossible to see where I am aiming.

Numeric ID: 511648664
Device: Samsung A31
Network: Cellular
Country: India

foggy citrus
#

i have poco x3 pro ( Snapdragon 860 Qualcomm and Display frequency 120 Hz )
But my game does not support 90fps, I hope you update the game so that my phone supports 90fps

Thank you

shell tapir
#

Numeric user Identification :- 586677085
Device :- Realme X3 Superzoom (8/128)
Wifi/cellular :- both
Country:- India

My device is capable of running the game in 90fps and other devices of same specs and same company also has 90fps enabled in them (realme x2 pro) please fix this and enable my 90fps frame rate

harsh geyser
hybrid gate
#

Issue : Impossible to get of from this room without a vehicle, need to be fixed quick.
Location : Water City, Erangel (image attached for proper location)
Server : Asia
In Game ID : 519102413
Device : Redmi 9 Prime
Country : India
Cellular

brisk hamlet
#

My jumping and vaulting buttons should be small it shouldn’t be big

ancient trench
#

Please bring us rage gear!

wheat seal
#

#old
I had lost my 12k uc worth today morning I had see mail from pubg your item is expired but PUBH MOBILE already update that date before 4 days ago to 31/05 so why my coins are expired at old date it will be already showing new date in that blood ravan spin so why my item is expired today at old date I want solution bcoz I want that Xsuit that why plz #questions help me to find solution bcoz I had you my salary for that Xsuit 😭💔!!

HYPER'×'STUD
5273446954

clear crystal
tepid sigil
#

Dear PUBG MOBILE!
Please, bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too! Don't let down your loyal players!
Godzilla's Carapace Outfit is my favorite outfit and Upgradable Godzilla UAZ is my favorite vehicle!
I want to enjoy myself wearing my favorite outfit and driving my favorite vehicle!
I will pay any amount of money to acquire them all!

woeful yarrow
#

@woeful yarrowtthey just care about money bro .. they have no relation to user privacy as i can see.. sometime i think pubg is leaking id passs to sell acct

willow widget
#

Hello PUBG MOBILE! I got a bug after the end of the fight. I hope it helped
Numeric User Identification: 5565672797
Device: Redmi Note 8
Wi-Fi
Kazakhstan

rich gorge
tropic valve
#

Fix this bruh (i have latest version)

little flint
#

Fix this guys .. its just. Frustrating

jovial cairn
#

After the update, I can't hear my teammates neither they can hear me. I reported this many times in the in-game report section. Please fix this.

Numeric User Identification: 5195480798
Device : Ipad 6th gen
Wifi ✅
Country : India

nimble burrow
#

Yes Tencent U Dumbs Leaked Data And Not Responding On It Thats Why Indian Govt Banned U

ionic quiver
quartz dew
#

This guy floating

Id : 587599490
Device : redmi note 9 pro
Data cellular
Country : Indonesia

pure marlin
#

the ios glitch from the update where the screen is all weird looking needs to be fixed ASAP

deft fossil
#

We need a login panel like Facebook and Google . We can able to see who login our account, ip address and device name. And two steps verification features. It's makes our account secure.
Device- realme x3
Region - India
Network - cellular 4g network
In-game id -5441984731

grizzled galleon
#

I have the metro royale voice pack, but now when I use "Beware of sneak attacks" it says "fall back to safe zone" and when I use "enemies ahead" instead of having the metro royale voice, it uses the normal boring voice. I know the game mode was removed, but those are the rewards for achieving a certain rank so I hope you can fix it.

ID: 5945794479
Device: Realme 6
Cellular 4G/ Wifi (both)
Philippines

raw mica
#

4th level of payload mission and other missions aren't appearing. I can see the 4th slot as not completed but can't see it when opened. Is this a bug? Or mission is hidden?

unborn prairie
#

5123401855
my account banned for 10 years for " illegal trade items "
i never bought fake uc , i never sold my account i never exchange it with someone
i got banned for nothing since 300 days trying to reach someone from support tried every way ,
i spent my money on that account more than 4000$ and it banned for " NO REASON "

eternal zealot
#

The mission not copleted , and lies not counted ,why

queen nexus
#

5107956859
Device : Poco X2
WiFi
Country : Israel ( In Game Country Region)
Give me my 3700 UC Back! Everyone knows that 3rd link email passwords were leaked! Hacker spent my 3700 UC which i earned through Bonus Challenge and by winning custom rooms. Please refund this UC!

quartz wyvern
#

Please fix peak and fire button need to press 3-4 times to peak got killed because of this bug.

white locust
#

this is pathetic, why do you push an update full of glitches when you didn't even fix the previous update's glitches ? changing things that aren't broken and breaking working things.

rotund oracle
#

Hi, my HUD has changed since the new update and I cannot return to my old one. I have tried to repair the game, but it did not help. What can I do?? ID: 528638324 Device: Iphone 8 WiFi Country: Argentina

runic ginkgo
#

They dont even acknowledge it, bro

wispy tusk
#

ID: 51366425562
Device:ipad7
Wi-FI/Country: BritishVirgin Islands

calm owl
#

I think the server selection should depend on the region and players should not be able to change servers at all so kindly fix one server for each region because people from my country play on 3 different servers so it’s very hard to find matches with decent ping.
iD: 5358780333
Country: Pakistan 🇵🇰
Device: iPhone Xs
Cellular

rich gorge
merry kernel
#

Pubg chinese version have 90fps mode in ROG phone 5, but not in global version even after 1.4 update. I doubt , Is this a Chinese company, they favour only chinese version, not a thing for global ROG users.

zealous garnet
#

I Joined here specifically to complain about the new system about tapping on the screen to use the chats when in the spawn island, when you drop a weapon to your teammates or when you win. There is ABSOLUTELY no point to it. I don't see any reason why the guy who came up with that idea did. It doesn't add anything to the game and having to hear it every time in the spawn island is getting annoying and annoying by the Day, and remember the season is just getting started, imagine having to hear it more than 30 times every day, like seriously. Personally I play with full volume so I can maximize my performance and it's just annoying to have that audio sound over and over. I know you won't consider removing it at all so at least have a button to disable it or something, like the spawn island broadcast. That would be helpful alot.
My second issue is that after the new update Erangel feels like 30fps, there is lag spikes all over the place for no reason which is making the game unplayable. This doesn't happen in other maps at all. Also the ping in Erangel is always higher than in any other map. This happens to me and to every other squad that I play with. Another Erangel issue is that during the Titan event map Godzilla is wayy too loud and he forces us to have to play on low volume and that disadvantages people, if his roaring sound can be lowered at least it would be helpful so much. I hope you guys really read these feedbacks because PUBGM is our favourite game and we don't want that to change from being fun to being bad.

I play on Redmi note 8 pro
Always on WiFi
The country is Kenya.

Ps. Please make African server permanent, we have suffered
Thank you
Regards
PUBGM addict

bronze cobalt
woeful yarrow
#

Fix this shit update my controls are fucked, whole game is fucked lag ? 2/3 bullet knock? On iphone 12 pro how wtf shit game

rain oyster
#

@clear crystal why did you reset my current streak in jinxed achievement ?? i reached above 1280 crates and now you removed it without any explanation!! it worth more than 150K UC ( 1900$ ) and just like that you reset it ?? many times i asked to set a limit and you refused to do that and now you force me to start again from the beginning ?? i have not gotten any mythic item so you don't have the right to reset the streak unless you are going to return what i've spent on those crates or return the streak as it was.

left forum
#

AY YO WHY DIS MANS FLYIN CUZ DA HELL WELP nice anticheat guys

naive torrent
fast smelt
#

When you gonna fix our buttons size?

idle leaf
tepid sigil
#

Dear PUBG MOBILE!
Please, bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too! Just like KR Version.
Don't let down your loyal players!
Godzilla's Carapace Outfit is my favorite outfit and Upgradable Godzilla UAZ is my favorite vehicle!
I want to enjoy myself wearing my favorite outfit and driving my favorite vehicle!
I will pay any amount of money to acquire them all!

wise parrot
#

Why does is cost £400 to complete elite communication achievement and the rewards for the achievement are awful 🤬

solemn vessel
#

Please fix matchmaking

woeful yarrow
#

As I open the app it all keeps loading constantly and I am hardly able to click anything and it's really annoying.....as it is happening even when I have good network....please fix this
Numeric User Identification: 5197101201
Device: Samsung galaxy A50
Country: Fiji
Cellular network

serene pollen
#

I need assistance. Ran into two hackers. Speed and high jumps video and info available for proof

left capeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, . This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

quartz dew
#

This is because kong🤣

Id : 587599490
Device : Redmi note 9 pro
Cellular
Country : Indonesia

woeful yarrow
woeful yarrow
#

@meager willow now what u will say is it just a rumour?

little zinc
#

those ppl who have linked their third mail their info has benn leaked i have saw more than 1000 id pass why will plyr gave their info one more thing ppl are not able to recover thrir acc cause when other pol log in their id they change the version number from coding and when the original prson tries to login it shows tht acc has been logged in newer ver of game thats some prblm

runic ginkgo
#

@clear crystal kindly acknowledge if this is FAKE or real.

I already said my account was hacked last month without any trace of malicious login attempts from my link socmeds.

I already emphasized that its my 3rd link that was hacked and asked you to check your system for any data breaches.

This week, famous youtuber already warned us that there was a breach in your system.

During the past month, there are many of us crying for help but you insisted that its our fault not securing our account. Yet, if the breach is true, thats entirely up to you and your team that is at fault in here.

THANK YOU!

JUST TO ADD, LAST MONTH YOU DONT HAVE THE OPTION TO RESET YOUR PASSWORD, AND NOW YOU HAVE THE OPTION AFTER THAT KNOWLEDGE OF THAT BREACH.

IM CRYING FOR JUSTICE HERE.

hardy pike
boreal laurel
#

Why i m facing high ping glitch in asia server after 1.4 update

pliant sedge
#

@pliant sedge

woeful yarrow
#

Hi,

This morning, when I logged into PubG mobile, I saw that my account was hacked or illegally used, and I’d lost all my UC. I had 1575 UC, I remember the exact amount because I’d checked it before going to bed, but when I opened the game, I was just left with 25 UC. Also, there is an event going on for sending gift to friends and in return we get AG, I hadn’t sent any gifts to anyone because this was the first time was logging in for the day, but the event was already completed. According to me, the hacker used UC to send him/her popularity. Also, my sensitivity and other setting were changed too. I kindly request you to look into this and help me getting my UC back. I have used the “Log Out Of All Devices” option to recover and safeguard my account. I’m devastated right now, please help me to get my UC back. I work hard to earn and use some of that in the game, and seeing this today just broke my heart. 😭

bronze cobalt
#

When the Snapdragon 888 phones will support 90 FPS ? The Chinese version is support it since long time ago for phone like Redmagic 6 and Rog 5 but when the global will follow ?

grim stone
#

Ranking be like this .. falling for 11 min

dense cipher
#

How's this competitive game when there is no equal pattern? Shotguns shoot different every time, 1000 of bugs and most fights depend on desync lol wot? This is as casual as fall guys

slim jacinth
#

@clear crystal

My IGN is PrincessVezzy and my ID is 584552117

I’m using my partners discord to contact you because I don’t have one and he said you were able to resolve the same issue for him previously as I am having now.

I don’t know when or how it happened but after playing various matches in different modes including some rooms, my server has been switched to North America after spending all season attaining my rank on Asia.

I do not want to start next season on North America, I have always played Asia and would never willingly play North America.

Can you please reset my server. This is the first season I have reached Ace Tier, I worked so hard and put so much time into achieving this, and to have my stats taken away with less than a week left in the season is very upsetting, I feel completely robbed.

Thank you.

wind cobalt
#

scope button does not working properly. fix it

full mauve
#

Was trying to send gifts to my partner then this came up and I was mighty confused cuz I'm playing about 3-4hrs a day and I'm lvl56 or somth

5521903798
Huawei P30
Mobile Data
Germany

thick cradle
#

5315975382
Poco x3 pro
Zong
Pakistan
Sir i have an issue i recently buy poco x3 pro before 1.4 update my game is too smooth but after the update of 1.4 my game lags too much frame drops are too much jump button is also glitch my phone has snapdragon 860 and 120 hz display but it doesn't support 90 fps plz fix this i hope u will pay attention to thiss please fiz this
Jump and scope button are not working porperly frame drops are too much

worldly abyss
#

5371479554

flint sonnet
#

Current streak is still not updating. And stick on 260 and 67. And second my friend did sharpshooter achievement but it is not counted.
Id : 5805930400
Iphone7
Fiber
Pakistan

brave belfry
digital sundial
#

Redmi note 8 pro
Cellular Jio
game lagging like hell

vestal shard
#

<@&639889499718942720> @clear crystal Tagging both first time because this is important to me. Already the developers have been fucking with the achievement on daily basis. They even removed most of the achievements. Not everyone been playing the game from start. I started late, I missed a lot. I was unaware that
1 day these achievement modes will get removed so I missed. But now they fully removed the whole achievement is just a disaster. You never removed any achievement which gave you money. These weren't of any use to tencent so they just remove them like it's nothing for them. But they mean to us a lot. Because we have to play the game not them.

Keeping this shit aside. Everyone knows how bad the crate odds are in this game. How badly the spins and cosmetics cost to anyone. The Jinxed achievement was the proof of how crap was the crate odds and almost every player had the no mythic streak in thousands.But after the they fucking set the streak to 260 for everyone. To hide the fact how u scam in this game now the devs are just doing whatever they want. No one is listening to the community. This game is broken and ruined as shit now. I don't want any answers in this regard. I just want them to fix this achievement and return back the streaks which everyone had before update. I had 975 close to 1000 and I was happy to record it. Please give us back our streaks and stop fucking messing with the achievements.

Now , About the data breach that everyone's been talking about. Everyone knows it's true, you know it's true but this is so pathetic that tencent is doing nothing in this regard. People are getting hacked everyday literally every next person in the support channel has been hacked and tencent doesn't gives a fuck about it. Accept that you failed to protect our data and you've lost as a trusted game. This is just so stupid that no one's coming forward to accept the fact and just letting users to get hacked. 😐

brittle sparrow
#

idk how my controls changed automatically in match it's showing different while setting but not same in match what to do now

velvet rain
pallid anvil
#

The new update messed up my game. My controller setup changed and I am unranked in region ranking, Ben though I’m number one

warm atlas
#

Bring old m249 back and remove the feature that the Vehicle skin will not be changed if it is already changed by another player

ionic lagoon
#

Is it possible to adjust the chatwindow somehow? Sometimes when you mark stuff it doesn't show the whole name of the item, only half.

quartz smelt
#

This person is using cheating
hes id is 5288021808

brisk hamlet
#

My jumping and vaulting button are big when there supposed to be small

limber mirage
#

the players may have used the Sanhok Titan Crystal, that granted them the special abilities such as running speed and jumping height, @quartz smelt.

frail ruin
#

Can somebody help me how should i fix small icons glitch on my iPhone 12 ???
I'm facing it since new update

main pelican
#

Good job
UID : I did not memorize it
Device : GameLoop latest version
Wired connection
Country : Bangladesh

tepid sigil
#

Korean Version already has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ and a lot of people already acquired Godzilla's Carapace Outfit, Godzilla Backpack and have level 3 Godzilla UAZ.
Is our Global Version also getting Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ?
Why our Global Version doesn't have them?
It is really stressing me out.
They are my favorite skins.
I want to enjoy myself wearing my favorite outfit and driving my favorite vehicle?
I am ready to pay any amount of money to acquire them all!

ionic quiver
woeful yarrow
#

@dusky junco pepoles are reporting if we are using abilities plz help

buoyant pollen
#

Why are you not take any action thousands of thousands Indian account got haked in last 3 days.
Still no any clarification by Tencent. Plz mods forward this issue in Tencent security department

restive plank
#

Hello, my name is Dmitry. I would like to make an appeal to you, this is the case, as a large-scale problem in relation to the player, user, personality. With great respect, I appeal to you and do not intend to disseminate anything and put forward further information that I own, thereby without harming your work, earnings.
In "our" game there is advertising and people who are engaged in this business
Malicious insult of players by persons charged with advertising duties! Using information during past matches, insulting the family in order to humiliate one's dignity, affecting the moral standards of a person!

woeful yarrow
#

s i am gonna die here waiting i cant no more play pubg since i change my server to middle east

oblique nova
woeful yarrow
#

BAN This Account

zenith wyvern
#

account has been logged in with a newer version

brazen palm
twin tundra
#

There is a problem in Domination. Fake damage is in every match. Please fix it ASAP

jade escarp
#

red zone in a small zone

rain oyster
woeful yarrow
#

Bug this character ain't me or anyone in my team~
553525932
Xiaomi Poco M3
Data Cellular Smartfren
Indonesia

elder sparrow
#

I have done nothing in the global chat why they giving me muted for sending text to my friends. This is my second day I'm getting muted I need explanation help. why I'm getting muted like this way ?
Last day I also get muted trust me I didn't text in global chat why it's happening I am not able to text my friends I'm feeling broken I want my answer please why I get muted for 1 day and this my second day 💔 replay me I am so broken because of this I didn't play today at all 💔 I am playing this game from 2018 my game level 81
I am facing this problem for the first time and I'm so disappointed that I can't text my friends in the game
My I'd 5195193477
Using mobile data because I'm on vacation

Help me

Trust me I was texting my friends and suddenly I get muted for 2nd time
I'm telling you I did not text in global chat I was texting my friends and suddenly get muted and it's happened 2 times

runic ginkgo
#

Lol. Thanks to the new event. Now, cheaters with speed hacks can camouflage freely in sanhok.

exotic niche
#

Look at head

elfin laurel
#

=== New Feature: Speed Glitch + Big Jump ===

During the last metro season we had the chance to be selected for the “beta” of the feature called “speed glitch” (with exoskeleton)

Now this feature has been improved (with big jumps) and is now available in classic mode !

😎👏😍This feature is so awesome 😍👏 😎

Do you have any leaks about the next feature ?

Is it possible to add “auto aim” option in the game for the next season ?

brisk hamlet
#

@brazen palm global

sudden sage
#

I have done nothing in the global chat why they giving me muted for sending text to my friends. This is my second day I'm getting muted I need explanation help. why I'm getting muted like this way ?

tender bramble
#

Please give my account unban

autumn mica
# oblique nova

That happened to mines thank u for the pubg game making this a glitch I love the event glitch (sarcasm) fix the exploiters and bugs

Uid: cannot remember.
WiFi:WOW cellular wifi
CONTRy:Columbus

woeful yarrow
#

@sick widget kindly pls help me someone has hacked my account 😭🙏
UID : cannot remember
Device: android
Cellular
America

rotund elk
#

This player killed me and my teammate by using speed hack and high jump hack. Please perform some action against this player.

Character ID : 61236792339
Device : Realme X2 Pro
Network connection : Cellular data

tepid sigil
#

Dear PUBG MOBILE!
KR Version already has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ and a lot of people already acquired Godzilla's Carapace Outfit, Godzilla Backpack and have level 3 Godzilla UAZ.
Is our Global Version also getting Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ?
Why our Global Version doesn't have them?
It is really stressing me out.
Make the dream come true, bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too!
They are my favorite skins.
I want to enjoy myself wearing my favorite outfit and driving my favorite vehicle?
I am ready to pay any amount of money to acquire them all!

plucky gull
#

Why freind spectate was very bad . Enemy is not showing we cant enjoy a game

vestal canopy
#

My friend account is banned how do I see why he was banned ?

copper ermine
#

Hello pubg mobile i want a clarification on achievements as you have removed some of the achievements tagged as exlucise as it was for some period of time so my doubt was about payload achievements still we have payload but not its mission so please fix the issue

high talon
#

After Using Latest Update Of PUBG-M , Started Getting Graphical Glitches Like In ScreenShot . But Older Version 1.3 Wasn't Face This issue So Please Check This out ASAP

Device : Androidx86 Nougat 7.1.2

:Pleading:

woeful yarrow
#

@clear crystal I would like to share some things with you that i think will help you guys figure out how to help the sudden burst of people who are getting their accounts compromised including myself but i still have access to my account but as well the confusion for why some people are getting banned there is a lot of information so if you can send me a DM so i can share the information i have gathered
If that is okay with you of course
Note I have reason to believe that the person doing this is the person who replaced me from my own position as clan leader i will tell you in private

odd patio
#

Hi

fast smelt
#

FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG FIX THE CONTROLS BUG

onyx patio
# woeful yarrow

that was probably the kong's crystal ability (sorry for sending message here)

modest edge
#

I don’t want to be rude but can pubg fix the clothes already it’s been like a year Lmaoo

foggy citrus
#

i have poco x3 pro ( Snapdragon 860 Qualcomm and Display frequency 120 Hz )
But my game does not support 90fps, I hope you update the game so that my phone supports 90fps
Thank you
id: 5167018783
Device: Poco x3 pro
Wi-Fi
country: Algeria

queen flicker
normal rivet
#

The new ability in the sanhok Kong mode is too overpowered, why are you giving players hacks? A regular player has no chance going against somebody who can run must faster as well as jump so far. The ability that the players receive are overpowered and players without it almost have no chance of survival. With this event, people may also become falsely reported and lead to unrightful bans as well.

smoky nymph
elder sparrow
#

Why I'm muted when I didn't text in global why it's telling me that I I am broking the rules , when I didn't send a single text in global chat , I was texting my friend and it's showing me that I'm muted , this is nonsense because I haven't done nothing wrong and it showing me muted , I don't want to get rude or something so Better replay me something , if there is problem if people send text to there friends then remove that text option ,
The steps PuBG mobile doing will kill the game you guys muted me for no reason I play this game from 2018
I'd 5195193477
If your trying to kill the heart of real players who really loves to play this game then your killing there heart
Better explain why I'm muted when I didn't send any text to global , and if your trying to convince me that I was saying illegal things to my friend then your wrong I was texting my best friend , Better explain don't give me just a nonsense that I am violation the rules , this is a mistake I'm so disappointed I can't text my friends and family in the game isn't that family friendly why you have to treat people like this , we are not able to change servers we are not able to text our family friends , we are not able to send gifts to our loved ones without spending time, why you Making this nonsense rules , is my feedback just trash text, or your going to learn something from it , I'm so disappointed in PuBG mobile for muted me I'm not happy for this
If this is happening to me daily I will stop playing soon everyone else kip that in mind you better explain clearly and I don't want to hear that I am violation the rules , because I didn't text in global , if there is a bugs or something I need to know , I'm playing this for 917 days I'm disappointed that they treat me like I'm doing illegal things I'm really disappointed
If your reading my feedback I need my answer and I already text service but they didn't replay me anything🙏

peak vortex
#

Request: @clear crystal Please Dear Madam Add Buddy Godzilla and Buddy Kong in the shop section after spin ends, release it with uc price

oblique nova
plush lintel
#

Please make a collab with Tesla Inc. . The company produces electric cars, solar roof products and more. Also Tesla has a driver console from which the driver can play games while charging the car. Adding PUBGM to it and being able to play with PS controllers would be OP.👀

keen vale
#

Why you guys remove this achievement...
UID.. 5622241181
Device.. Redmi Note 8 pro
Wifi.. Zong 4g
Country.. Pakistan

wide quail
shut heath
#

Pls Fix landing glitch. Enemie's teammates appear togeather into eachother (without 7m distance apart) and it appears like a big bulk landing when their parachutes open.

quartz dew
#

Look at my friend character he is gone

Id : 587599490
Device : Redmi note 9 pro
Cellular
Country : Indonesia

grave pike
#

Device:realme x3 superzoom
Region:India
Need:90fps support

coarse kayak
slim jacinth
#

@clear crystal

@clear crystal

My IGN is PrincessVezzy and my ID is 584552117

I’m using my partners discord to contact you because I don’t have one and he said you were able to resolve the same issue for him previously as I am having now.

I don’t know when or how it happened but after playing various matches in different modes including some rooms, my server has been switched to North America after spending all season attaining my rank on Asia.

I do not want to start next season on North America, I have always played Asia and would never willingly play North America.

Can you please reset my server. This is the first season I have reached Ace Tier, I worked so hard and put so much time into achieving this, and to have my stats taken away with less than a week left in the season is very upsetting, I feel completely robbed.

Thank you.

eager shale
#

Hello after recent ios update there is issue with the team voice chat , everytime if i minimize game, take SS or just close game and log in in the next day chat is not working i cant hear my teammates and they dont hear me only solution for now is restart of ipad can you please fix it its annoying...reinstalled game did repairs nothing works
ID: 5149487907
Country : EU Latvia
Device : Ipad Pro 11 (2020)
Wi - Fi

woeful yarrow
#

@clear crystal I would like to share some things with you that i think will help you guys figure out how to help the sudden burst of people who are getting their accounts compromised including myself but i still have access to my account but as well the confusion for why some people are getting banned there is a lot of information so if you can send me a DM so i can share the information i have gathered
If that is okay with you of course
Note I have reason to believe that the person doing this is the person who replaced me from my own position as clan leader i will tell you in private

white wagon
#

I want to link my mobile no. With pubg acc in Asian countries!

rain oyster
#

@clear crystal i'm waiting for an answer regarding to current streak of jinxed achievement

stone talon
#

I hope that the PUBG Mobile game will solve this problem, which is that it sends the recruiting team for me to play with people and someone comes and continues to press to enter the team, and I cannot expel him like that. I ask PUBG Mobile to set a temporary time such as 10 seconds to enter the same team again

sharp dirge
woeful yarrow
abstract rampart
#

Hello sir I need to buy uc but I but not working my pubg

mental fjord
#

Please PUBG MOBILE to restore the servers to their normal state as they were in the past. Why do you force me, if I live outside the Middle East, not to play with Arab players? Why can't I flame with Saudi players? If I am in East Asia or in Europe, I can find nothing but Turkey. Or Azerbaijan, separating the servers. This is a mistake. How do I play with players who cannot understand Ali, if I entered with a random Tim or my enemies, so the game Please take this publication under study and return it to the game has become boring thus

quartz sapphire
#

have you translated this from google

raven mountain
tepid sigil
#

Dear PUBG MOBILE and Madam @clear crystal !
Korean Version already has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ and a lot of people already acquired Godzilla's Carapace Outfit, Godzilla Backpack and have level 3 Godzilla UAZ.
Is our Global Version also getting Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ?
Why our Global Version doesn't have them?
It is really stressing me out!
Make the dream come true and do the right thing to your loyal players, bring back Godzilla's Carapace Outfit and Upgradable Godzilla UAZ to the Global Version too!
They are my favorite skins.
I want to enjoy myself wearing my favorite outfit and driving my favorite vehicle?
I am ready to pay any amount of money to acquire them all!

short orchid
#

Where's reset time?

bleak coral
rich gorge
#

How the hell is this possible to ban a player while he is already banned and inspite of expressing the concern and tagging the admin @clear crystal still helpless… thousands are suffering just like me and still no one is hearing… when we do speak our voices are suppressed… error you might be busy in your life but we have spent our life hard earning… I want Justice as soon as possible… if you really care about the community then Error dm me and ask me for my proofs and help everyone out who is having the same issue of banned due to illegal topup glitch

ornate hound
#

So players have facing problem called your id has been looged in through newer version so there is solution
SOLUTION : Use a good vpn I suggest Ufo vpn and connect to usa server and open your game your id will be opened but just login and off the vpn (don't play matches using vpn)

dense cipher
#

Stop matching players who just end domination games in middle of another domination game, Bann players for one min from playing domination if they log out and remove sliding if u aren't gonna add in classics. How tf u idiots can't do single mode right lol

clear crystal
woeful yarrow
#

🙂
ID = 5435411120
Emulator/Android
Wifi
Nepal

opaque chasm
#

I hope to get the title of Content Creator for this ID: 510014500
This is @kwwcc Tik Tok ID
My content is only pubg and thanks

autumn mica
#

Helllo I’m having bug needs to be fixed so while I was at like my grade rank thingy someone was on like my spot if u know I’m saying it needs to be fixed otherwise the game is glitched and might not play the game

ID:i don’t know

Internet:cellular wifi

Attachments:

Device:iPhone Se (2020)

tawdry shuttle
#

Server login issues in Australia
@sick widget

stray reef
woeful yarrow
somber compass
forest tartan
#

Login Issues In Pakistan
Europe Server

woeful yarrow
bright egret
modern onyx
#

Is the server down or what? is it for tomorrow new season?

civic trail
#

Bug

native sinew
#

Pubg Id: 583524026 country: Maldives Device: Iphone 11 Pro max im on wifi at the moment

strange yoke
barren pagoda
#

Server waiting error occuring i am connected to wifi

late folio
#

server down

distant sun
#

5652122323
Iphone Xr
Fiberlink / zong
Pakistan

opaque otter
#

PLEASE DONT LET PEOPLE TO USE IN WAITING AREA

pallid fox
lone flare
woeful yarrow
lyric zealot
woeful yarrow
#

Anyone facing the "Server queue" issue, please have patience. Developers have already located the issue and they are fixing it.

narrow nest
sudden musk
crystal dew
#

569974201
Samsung Galaxy tab s6 lite
WiFi
Indonesia

delicate night
#

5766726503 iPhone 11pro. Cellular. Maldives

fervent venture
lavish flame
turbid violet
small sedge
#

how to hide RP symbol beside teammate number ?

fringe moat
analog urchin
brittle star
#

What is all this about?

outer fog
timid kraken
tawdry cosmos
manic fulcrum
#

I was playing karakin. I entered the game after getting this server wait error initially when starting the game... Halfway through the game I got message match has ended please return to lobby. What is this?
Id 513052107
OnePlus 8
Wifi nayatel
Pakistan

exotic fable
#

Asia server down

graceful geode
#

Please fix the login queue.

fallow cave
woeful yarrow
coral bay
#

server error fixed now

worldly silo
#

Hi how i can have henady voice in EU?

reef ferry
#

ID 5227382572
Device :iPad Pro 2018
Only : WiFi
Location: Indonesia
Server: Asia

Please fix my problem I can’t play???

chrome sleet
#

Need members how have unlimited room card for pubg

vale flare
#

I forgetting the email in pubg
I got no otps to gmail account
Parameter error is showing any one tell what is the solution

ocean crest
#

Having issues with logging plz help @sick widget

quartz dew
#

Please fix bgm bug in profile, because sometimes this bgm will voiced on main lobby

ID : 587599490
Device : Redmi note 9 pro
Connection type : Cellular
Country : Indonesia

sinful wharf
#

My id 5640113952 I need squad

woeful yarrow
#

Pls fix this bug or glitch in training ground..
Id: 51464988418
Device: iPhone 6s Plus
Connection type: wifi
Country: Nepal

calm owl
#

Fix a specific server for a each region and remove this server change thing after 60 days, all players should be connected to the server which is the closest , and the server should change when a player moves to a different region i.e by changing the region.
iD: 5358780333
Device: iPhone Xs
Cellular
Country: Pakistan 🇵🇰

fast smelt
#

Fix buttons size bug already!!!!!!!!!! 😡😡😡😡🤬🤬🤬🤬🤬

woeful yarrow
#

attention developers the ability crystals that you put in this new event mode is without a doubt the dumbest thing you have ever done you people are completely incompetent just because you can make a video game doesn't mean you know better than we do stop making these random things that nobody asked for you literally put a hacks in the game how about focusing on making the game function better first before you start shoving crap into people's faces you're supposed to be smart people but you're not making any smart decisions stop what you're doing stop giving us pointless events fix the game season 2 veteran I love this game and you're driving it into the dirt this is my personal opinion and I'm not trying to convince anybody of it but stop what you're doing with these event modes just stop

gloomy frigate
#

my account was banned pls help me

thick cradle
#

Plz fix framedrops issue after the update of 1.4 it appears mostly plz fix this issue
Device : Poco X3 pro

sudden locust
#

Hello
I'd like you to add the ability to hide your armor in matches.
It was a very good feature because some clothes display armor. And it doesn't look pretty.
I really want you to add this feature. Already have the function to hide the helmet, add please hide the armor.

pale bison
#

@sick widget Please. I beg you on your website have a live chat customer service support you will make pubg players happy. @clear crystal I know I'm a random discord user but please take this into consideration. Thank you

clear crystal
#

Since we have a billion players, we will need between 100 000 and 1 000 000 customer service agents to make this efficient. Unfortunately, that is not possible.

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

high talon
old bobcat
#

I noticed that from 5 CET onwards it has stopped generating crystals in Titan strike mode in sanhok map...

quasi oriole
#

I would like to suggest an option for ipad players.
The first-one is : add on option for walking or running because we ipad players need to move our finger all across the screen for the character to run, or you can reduce the distance so we can move our finger in a small area.
Second option ; i hope u add a zone that discard our touch because for me I play with 8 fingers and sometimes my palm of my hand touch the lower of the screen which make a-lot of errors, making that zone not reading my touch will fix that problem.

rotund cave
#

In the hola buddy event I chose to redeem a Godzilla companion but I got a Kong Companion

tepid sigil
#

Dear PUBG MOBILE!
Please, make the dream come true and bring back Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ to the Global Version too!
Since Korean Version already has them and a lot of people already acquired Godzilla's Carapace Outfit, Godzilla Backpack and have level 3 Godzilla UAZ.
Let the players use their favorite skins and enjoy the game!
Godzilla's Carapace Outfit is my favorite Outfit and Level 3 Godzilla UAZ is my favorite vehicle!
I want to enjoy myself wearing my favorite outfit and driving my favorite vehicle?
I am ready to pay any amount of money to acquire them all!

odd patio
#

@clear crystal my account is hacked some one hack my email and link his social media

silent kayak
#

Cheaters there is a feed back for ya.

woeful yarrow
#

<@&481161015728406538>

rich gorge
silver spade
#

I purchased the group purchase perk but i didn't got the upgradeable rp elite card please help

tight relic
#

My ID 51249838694 sever is North America well i just won a livik match with 8 kills and gained 0+ points from it and i am only Diamond 5

placid grail
#

i suggest to add King Kong with Godzilla in same mod and the players play normal and King Kong fight with Godzilla it will be good also 2 with different mode isn't good beacuse players love both then they will like when the GODZILLA and KING KONG in the same earth.
Thanks for reading the suggest and please understand me right.

hallow dragon
#

I am not ranked, knowing that I am in the top 100

tranquil lance
#

I want change my server 😭

coral mist
#

Hi having ussue with new rp season? Is this a glitch or recycled emote?

burnt hazel
#

Please reduce the sound of Kong companion in the lobby. Very annoying

shell hill
#

I didnt get the rp after i buyed from in game events 😦

dawn oracle
#

restart your pubg

cerulean coral
#

I created a group in royal pass purchase perk and invited 2 friends and got the upgrade card but now that card is missing in inventory

uneven rune
#

Good job turning a mythic emote into an epic one. This same emote was given in the Elite Pass for season 16 and now has been renamed and given in the free pass for season 19.

grizzled yew
#

Why my rp badges are showing that I have buyed rp only two times while i am buying rp from s10 ?

shut merlin
proud sandal
#

Uid: 5324767730
Device: huawie honor 9 lite
Wifi
Country : Pakistan

I got back after 3 days inactivity and stayed in lobby for while as I just clicked collected for dependable iv 360 day achievement I got my data terminated and got instant 10year suspension, I don't know why this happens my account has been suspended for 10 year last year without any reason and it got unbanned after I appealed, I request to do thorough check on account and get my account back as I have to play tournaments I have registered

foggy citrus
#

i have poco x3 pro ( Snapdragon 860 Qualcomm and Display frequency 120 Hz )
But my game does not support 90fps, I hope you update the game so that my phone supports 90fps
Thank you
id: 5167018783
Device: Poco x3 pro
Wi-Fi
country: Algeria

timber swan
#

Is this a bug or did you just renamed it?

quick fern
#

hello
can anyone help me recovering my pubg account .
my pubg account is hacked through email link.
now he link his twitter account

coarse cliff
#

Hello, sir, I was banded for no reason. What unusual did I do to become a band, I played three games in the new world, all of them open my account record
id/5162383835

ashen spruce
#

I got a 365-day band 5 days ago and I want to solve this problem because my account has an expense of approximately $ 20,000. my ID (5106132628)

chrome jewel
#

I want to change my email password . But when I tap on ok it is showing peremeter error 2114 .

vestal latch
#

Scope get glitched out when using new belltle set of level 1 of new RP in FPP mode.

frozen tusk
#

I had purchased uc but it didn't credit to my account 5121812445 mi note 9pro max wifi the purchase is from london

woeful yarrow
#

When We Spectating Our Friends From Friendslist… We Should Be Able To Use The Chat To Talk To Them!!! Just A Little Suggestion 👌🏻

urban tapir
woeful yarrow
#

I accidentally change my server from Asia to Europe server and i have to wait for 60 days please make the server change not 60 days.

#

<@&639889499718942720> Its been about 4 days since my account has been taken and I already know what's causing this but I really need someone to listen because I know who's doing this to me and it might be something that's going to help a lot of people right now I just need someone to send me a DM so I can explain to them what is happening so we can get this thing fixed
ID 5600696630
Region Canada
Server EU
Model. Huewai p30

storm cape
#

@sick widget #questions What happened i didn't get the rp card but i got mail i checked in inventory but there is no RP Card please help me since yesterday

solid reef
#

Any Admin Can Tell Us What's This We Got This MYTHIC Emote in Previous Season 16 Royal Pass and Now PUBG Management Just Change It's Name and Provide It in Free Royal Pass in this Season On 15 RP Wow 😡 Is This Glitch Or It will Change because it's Not Acceptable We Pay For Royal Pass and You Guys Giving Us Same Emote Two Time By Just Changing It's Name

fathom flame
#

Why is there 2 Crimson helmets? And I didn’t get the one from upgrading to elite? and i did upgrade to the Elite Pass Plus and no helmet (ALSO if its a visual glitch i didn't get anything in the place of the Helmet i only got Ornament and Frame)

sacred garden
#

Bonus*

narrow kestrel
#

I can't find the difference between a Hacker who uses speed hack & the player who uses kingkong crystal.

Should have added something to find the difference.

woeful yarrow
#

<@&639889499718942720> I have purchase the royal pass but i did not get
ID 5338597648
Region Usa
Server EU
Model. Samsung note 20 ultra

royal jewel
#

Facing so much ping and latency in server...My ping suddenly drops down 88 to 360 etc...Please fix my ping issue and latency my internet is good

ID: 5231024463
DEVICE : EMULATOR
COUNTRY : BANGLADESH
SERVER: ASIA
CONNECTION : WIFI

woeful yarrow
#

Only few player notice about this emote i guess. Please fix it worriedcatsip

prisma lance
tepid sigil
#

Why only Korean Version has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ?
Why our Global Version will not get them?
Treat all the Versions equally.
Bring them back to our Global Version too.
Let people use their favorite skins and enjoy the game!

sharp dirge
#

Are these developers stupid or what?? Whats the difference between these 2 emotes? One is mythic and now you put it in free RP with different name. I dont know what are they thinking.

upper tide
#

i purchased all of it till now

meager dome
#

I updated version traverse but it says this

fresh matrix
#

Wherw is jump button PUBGGGGGGGG -_+

brazen scroll
#

Fix Lag in training Mode

stone charm
woeful yarrow
#

we are not being able to switch maps its just selecting random and also we cannot select other mode it auto selects classic random
ID = 5435411120
Emulator/Android
Wifi
Nepal

frail moss
#

Have a forum where we can report hackers Pubg id and it can be banned immediately

gleaming oar
#

when I logged in today almost all of my friends list was wiped

clear crystal
vestal shard
keen vale
#

@clear crystal
Can't change my classic clan tag into balanced clan... in previous season im on classic clan now i want to change but it can't happen plz fix this issue
UID.. 5622241181
Device.. Redmi Note 8 pro
WiFi.. Zong 4G
Country.. Pakistan

clear crystal
# vestal shard <@&639889499718942720> <@237624303581921281> Tagging both first time because thi...

Thank you for the detailed feedback, @vestal shard and @rain oyster. I sent your messages directly to our development team before the new season started this morning. They asked me for both of your user identifications for further troubleshooting, which I provided to them. I have not heard back yet, and I cannot promise that I will be able to send you a follow-up answer, but I have done what I can in this regard. Thank you for understanding.

rain oyster
#

@clear crystal additional to the jinxed streak, also the consecutive login streak has been reset to 0, i have been login for more than 730 days consecutivlly, why would you reset those achievements i spent time and money on them and you missed them up. more than 26 months have become less than one week!! i believe you have back up data for everyone account data, if you don't this is a big issue. ID: 5200443269

forest sleet
#

ayo this better be a bug? cuz i payed money for that mythic emote and then its just the same as the epic rp 15 emote from the new pass..?
uid: 5352179670
device: realme 7
wifi: royal cable
country: Philippines

dense cipher
#

Y'all need to add option for taking in game screenshots and then saving it in game album

slim chasm
#

Kill message spot changes everytime you go into a new game. Fix !

lusty willow
#

90fps is not available in my realme x3 may I know why?

misty sluice
#

help please my screen keeps moving when im moving the joystick , its been happening for 2mnths and ive tried 2 phones and it has the same problem . please fix it asap

worldly yacht
#

@clear crystal <@&639889499718942720> Sorry for the ping but I genuinely need your help. My 2 years old PUBG ID got hacked today. The hacker has added a third social media account(VKontakte), and is continuously logging in from it. It has a lot of skins and I have invested a lot into it, but more than that its my account and it belongs to me. I have contacted in game support but no response. I know I wont get any response even after a year because there is just no support team to help its players when they are in need, thus I am coming to you. The attached file shows the social media accounts linked. The facebook and google are mine, while the VK is the hacker's. I will provide all the information needed to verify, but please, just please help me get my account back.

woeful yarrow
#

the pan's auto pick up feature is no more pls bring it back previously our player itself used to pick up the pan but not now

hardy pike
#

@clear crystal <@&639889499718942720> Now I had to tag both cuz I had left no choice, I waited enough. Before 1.4 update, account was banned for 30 days for doing nothing then after 1.4 update when I opened it, boom it was banned for 365 days. But when I open "ban records" my account status is normal. First thing first how can you ban someone's account which is already banned?? Secondly why it is showing banned when the status is totally NORMAL. Hundreds of thounsands of players facing this but nobody gives a shit? I need answers, we paid thousands of dollars not for these glitches. You need to value your players otherwise we are done with this community. I hope you understand our feelings.

Character ID: 5354962222

ionic quiver
#

@clear crystal sister the structure of the upper wings is uneven..You can clearly see on the right side there are less feathers and on the left there are more.. Maybe Its a mistake done by the developers.. please fix it .

somber jungle
#

i got 100 uc there and still cant buy it

lean trellis
#

@worldly yacht there is a option Unlink Account. So you can easily unlink the hacker's social media account. Give it a try

hardy pelican
full harbor
#

Can You Guys Please Request PUBG To add 3rd email unlink option because i can't purchase royal pass now the hacker add 3rd email to my account please add that option.

vital iris
#

Same Emote Two Time's Just Name Change? First Time in Season 16 Royal Pass As Mythic and Now As Free Emote in Season 19 Please Change This 😡 We Paid For This And It's Not Acceptable that You Giving Same Emotes By Just Changing It's Name

woeful yarrow
#

unlink account does not work you need to wait for 21 days and thats sucks

sharp flame
#

PLZ FIX THIS ERROR MY ID 5152693333 DEVICE SAMSUNG A21 S USING WIFI INGAME COUNTRY USA

rich gorge
# clear crystal What is your user identification?

My user identification is 5338744458
ArmaanØPū
Here again my ban was to last until 5 June and was banned 365 days again while I am already suffering a ban and there is no ban in ban records at all… and sorry I was sleeping last night when you messaged… @clear crystal

abstract rampart
sage crane
#

Please developers fix the keymapping issue in non-hd looby pack in gameloop.. F smart key is no more working.. It become huge time .. this issue is still observed.. In Non- hd.. the game is so smooth but.. the keymapping are not working where as in hd looby.. key mapping are working but the game is unplayable for the low end users like me. This thing is very stress-full.. Hope this issue will forwarded to developing team!

alpine rain
#

id- 549954854
device - redmi note 7 pro
cellular
i didn't get my rp reward uc in my account after collecting my reward

sacred garden
urban fog
#

Once again your hit registration is not stable and the game just feels clunky after the update. Release a patch please and thank you... And remember to KEEP it stable

United Kingdom
IPhone XR
5216344874
WIFI

silver spade
#

Hi does anyone of you also have these glitch where you barely can't hear footsteps but only your teamates mic
Id: 5518548852
Device: samsung s9
Using both wifi and cellular
Country : Suriname

jade escarp
#

when enemy nearby but they were walking but there's no footsteps on the map

sharp dirge
#

FEEDBACK: These RP logos are so annoying. We cant even see how much RP player has, everytime we have to open their profile. Also what does that symbol "I" mean inside the logo? Isn't it supposed to be showing the RP count?

smoky ether
#

There r so many hidden achievements

native moth
chilly tide
maiden sinew
tepid sigil
#

<@&639889499718942720> @clear crystal Korean Version already has Godzilla's Carapace Outfit, Godzilla Backpack and Upgradable Godzilla UAZ and a lot of people already acquired all the Godzilla Outfits, Godzilla Backpack and have level 3 Godzilla UAZ.

Why does the Global Version not have them?

I've been playing this game since the release (3 years) and I have spent almost $50,000($48,330) on this game. Being Conqueror all seasons (S2,S3,S4,S5,S6,S7,S8,S9,S10,S11,S12,S13,S14,S15,S16,S17,S18).
This game caused so much stress from losing points because of cheaters, not getting enough sleep because of grinding to rank up, from too many bugs in the game, etc.
I am very disappointed and don't want to spend anymore money on this game. I don't have enjoyment from this game anymore and I was hoping to get enjoyment by wearing my favorite outfit and driving my favorite vehicle.

All the Outfits lately look so ugly and bulky, too colorful, too many female Outfits even though the majority of players are males. Why do you treat KR Version players different than the Global Version players? Why do players from Korean Version get so much stuff for free? Where in Global Version, even if you spend a lot of money, you don't get anything except some stickers, shoes, and some other trash?

Treat all the Versions equally!

Let people get their favorite skins and enjoy the game!

plush lintel
#

Typo? Bouns
damn devs must have been sleepypubgmt_2 pubgm_kappa

shell elk
#

Hi I have iPhone 11 brand new I’m having problems with it screen flickering all the time
566869150 xenRESPECT
iPhone 11
England
Screen flickering

fathom flame
#

Why is there 2 Crimson helmets? And I didn’t get the one from upgrading to elite? and i did upgrade to the Elite Pass Plus and no helmet (ALSO if its a visual glitch i didn't get anything in the place of the Helmet i only got Ornament and Frame)

cyan vigil
#

How can i get this face and there is one more prob PUBG Mobile TDM glitch everything is stuck my teammates cant show guns cant load please help me please ID: 5561380562 Device: Gameloop Emulator WiFi Pakistan

left capeBOT
#

Please do not use languages other than English, @bitter jolt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

cunning obsidian
#

Can I say something why godliza price is not like every one can purchase 😋 😩

simple crown
#

@shell elk hide and disable the fire button pointing left side in your layout

royal jewel
#

Facing so much ping issue in game....my Internet is good but my game ping is so much bad...I am teleporting one side to another side and so much latency in game please pubgm team fix it asap it is soo much annoying or otherwise i need to uninstall this game

ID: 5231024463
DEVICE : EMULATOR
COUNTRY : BANGLADESH
SERVER: ASIA
CONNECTION : WIFI

quartz dew
#

So many bug 🤣
Id : 587599490
Device : redmi note 9 pro
Cellular
Country : Indonesia

lilac canyon
#

plz help

left capeBOT
pulsar sorrel
#

Hello, I have a problem with the game, I cannot register the account.

fast smelt
#

Size of the control buttons are not the same in settings and in-game, i think this is the fifth day of me reporting it and still nothing.

south solar
#

My regoin isn't changing

woeful yarrow
#

Hello I have the ROG phone 5..90 fps in my mobile phone?

rich gorge
# hardy pike <@237624303581921281> <@&639889499718942720> Now I had to tag both cuz I had lef...

It is not just about me a vast majority if people who have expensive accounts are suffering… every penny is hard earned you know well… but we are helpless… either we are muted or the conversation is closed… no one listens what we want to say… to be honest if I was cheating and I was banned I would never ever come to this server and message everyday in order to plea for justice… How many proofs do you guys need??? Is this how people helping you run the company are helped and treated?… I would ask one question?… if you loose something that is very important to you and you have got many memories, spent a lot of money and even precious time …. Will the community team be silent?… I don’t think so…. If i was a content creator I would have been helped in first place…but we are just normal people… only importance we have in this pubg community is we are money making machines who are thrown when not in need…. @clear crystal <@&639889499718942720> … IT IS A REQUEST TO HELP US OUT… YOU GUYS HAVE NO IDEA HOW MUCH STRESS I AM IN… I was waiting so eagerly for my account to be unbanned but when I saw its banned for 365 days before unban I was shocked and depressed… So am I now…. I am speaking from the deep condolences of my heart…. Please help us out… our blessings will be with you… remove this glitch and get us our accounts back so that we can live our lives normslly like we used to play pubg be happy and enjoy… I will give a reminder everyday doesn’t matter where am at until justice is given… Kind Regards…. Armaan Gill… Please error mam if you see this message react to it as it will give me hope and improve my mentality a lot…. ❤️🙂
IGN. ArmaanØPū
User Identification. 5338744458

livid compass
#

ma ne 3players wala rp group join kiya tha mujhe 90uc or card milla tha jis se ma rp activate kur sakta tha.aj jab ma ne apni game open ki to wo card inventory me nahe tha ma ne us ko kal mail se collect bhee kur liya tha or vo mery inventory me bhee aa gya tha lakin aj subha wo nahe tha please pubg walo 1 dafa check karo or mere 510 uc mujhee wapis our do😰😰😰

Id number: 5702782952
Country: Pakistan
Device: techno pova

Pubg ma bohot pareshab ho mere uc wapis karo😰😰

split hatch
#

@tepid sigil get a life dude

woeful yarrow
#

lol

#

Imagine getting stuck in a window

odd kindle
#

I have an emoji problem. I can’t use emojis on game

runic ginkgo
# rich gorge It is not just about me a vast majority if people who have expensive accounts ar...

Same sentiments here.

Im a legit player since season 2. I never used any vpn, gfx tools, or any other 3rd party apps.

Im very careful and extra diligent when it comes to my account security because I know to myself that I’ve spent A LOT! Around $2k or more!

It just took me 1 week to completely ruined my pubgm experience, thanks to your unresponsive CS! And a breach in your system!

As I have totally informed everyone here specially @community team and @clear crystal that my account was hacked via my 3rd link last month. During that span, there was no option for resetting your password and I have informed you many times that the hacker is trying to ban my account for 7 days in order to totally unlink one of my socmed linked to that account. UNFORTUNATELY, the hacker managed to TOTALLY BAN MY ACCOUNT FOR 10 years!!!

I understand the volume of reports CS receiving, BUT, you should have a proper CS TOOL in your in game or atleas respond to our emails!

Recently, there was a news circulating about the data breach, and IM CERY MUCH LOOKING FORWARD THAT YOU SHOULD RE ASSESS THOSE ACCOUNTS AFFECTED IN IT!

You cant respond to us that you have your user agreement that prevents us to contest our accounts being banned when a hacker used hacks, BUT IF THE BREACH IN YOUR SYSTEM IS TRUE, then thats entirely tour fault and we as your loyal customer shouldnt SUFFER with you SYSTEM SECURITY NEGLIGENCE.

ALL WE WANT IS JUSTICE, and we wont be like this SALTY if you treat us as your LOYAL CUSTOMERS PROPERLY!

Thank you!

UserID: DS¤A丨FRAUD
ID no: 559648420

left capeBOT
#

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @runic ginkgo.

violet ridge
#

Not showing the change state button

sudden vortex
#

I have configured my email to notify me in case someone enters but when you enter the game directly this method does not work, it is a very big failure on the part of pubg. If you have a way to notify this to the people who work in the game, I think it is something that should be taken into account because it is very easy then to violate the security of an account

near breach
#

.

tepid sigil
past cosmos
#

hello my acount cracked with email
how i can fix it

lofty comet
#

inverted gyroscope every time i use scope. please help

shrewd galleon
#

Please fix voice bug
5164629828
Samsumg m30s
Wifi
India

fickle fjord
#

iphone 11
frame drops continuously 10 -20 fps

viral fulcrum
#

.

cobalt tinsel
#

Fix my controls is bug miss up bad and I don’t see my throwing items skin in game plz fix

carmine oracle
#

Hello I need help getting my account back after the update please help! For some reason after I did the update and logged in with my fb account I had to start again from the beginning! 😔

Edit: please pm me as soon as possible!
Edit: Samsung Galaxy s21

woeful yarrow
#

when im downloding it

burnt hazel
#

I have a question about an old emote and the new emote in RP section. is it a bug or scam? it's same emote with different icons!

azure karma
#

I need help i have samsung a30s fps 30 but i have mini lag and Priority for the enemy I do not see how they killed and ping low Although the internet is very fast and The enemy does not appear on the map even while I wear headphones, and I do not know where he is Please help me and offer a solution :
Id:5360750844
Device:Samsung A30s
Connection type:Wifi
Country:Algeria

green thicket
#

Fix the rendering issue please
Yesterday while playing a guy(Enemy) shoot me 4 times with SKS but I saw him shooting 1 time only ( after that I got knocked ). When I said he shot me 1 time only my teammates they said he shot you 3 times already and 4th bullet got you knocked and you were standing there like nothing happened.Like how is it possible my ping was 90- 120 that time. Also in low ping we lag
Common Fix Asap
Realme 6
Nepal
Wifi

quartz dew
#

In match result, sometimes my character switched with my teamate character sometime it is combined

ID : 587599490
Device : Redmi note 9 pro
Connection type : cellular
Country : Indonesia

tepid sigil
#

Thank you PUBG MOBILE and @clear crystal
This was a great surprise today!
I am very happy that I was able to acquire my favorite Godzilla's Carapace Outfit!
Now to fulfill my dream I only need Godzilla Backpack and Upgradable Godzilla UAZ!
Hopefully they are coming back to our Global Version soon!
I wish every PUBG MOBILE player will get their favorite Outfits, Vehicles, Gun Skins and can enjoy playing the game!
I love PUBG MOBILE!

fathom saffron
#

Hello PUBg Mobile developers, I transferred money from Qiwi to my account in the amount of 300 uc, but it was not transferred to my account Receipt number: 21629166729

woeful ledge
#

We asked for the background opacity of kill messages that you receive when your teammates kill or get killed and you kill of get killed to be 0% not the kill messages, and thanks for fixing the grammar mistakes

dawn oracle
dapper sierra
#

It doesn’t allow me to mute my noisy random teammates mic at all in Sanhok. It’s so loud and you can’t hear anything. I can’t even hear any steps.

vestal shard
#

Please don't remove the album feature from game. I can't save pics from game idk why. I have enough storage, done repairs everything, it doesn't makes a difference. But when I tried to save the pics from game album to device, it got saved so it is my only option to save them. Please don't remove it. 🤧

tacit forum
# rich gorge It is not just about me a vast majority if people who have expensive accounts ar...

They also banned my account which I’ve had since season 3 and it had the dependable title, I’ve never used hacks, I just logged on a few days ago and banned, I’m devastated, I’m angry that their customer service is shit and useless, they just say shit like once banned, you can’t be unbanned which is bullshit because we are wrongly banned in the first place, I hope error and the community team see this issue and start removing bans from everyone’s account, I’ve been banned and my memories are still visible, there’s nothing in logs to show why I’m banned it just says violation of user agreement? Doesn’t even tell me the exact reason why I’m banned and I’ve never violated the user agreement, there are loads of people who use hacks and they just get banned for like a week and reset back to bronze, but we’ve never used hacks and just outright banned for nothing, I’m so annoyed that they do not ban actual hackers, their system is so weak at detecting hackers instead it just bans good players, look at the leaderboards we have hackers in the RP leaderboards, hackers in the popularity ranking (violating user agreement because I thought sending popularity to yourself was against the rules and that’s what most of them do to get red popularity) but they are not banned and why? Because customer service don’t care and they’re unfair to us, I know plenty of my old friends with titles like PUBGM Warrior and they used location hacks in the crew challenge, but apparently only banned for a month and got his account back, also other friends who have used location hacks and not even banned

Advice to everyone don’t spend lots of time and effort on this game DON’T because you’ll be banned for no reason one day and when you try to contact customer service they will ignore you and say that you can’t be unbanned and when you ask in #questions for help you just get muted and sent a message that has no relevance

chrome bluff
#

please sir ban this player

hello sir this player use in hack No grass,sleep speed ,file modify and aim bot orr no recoil please ban this id

id:1409745892
͜͡y؄马头

Please sir check this video and ban this player

https://youtu.be/nmzH2Zjy3I4

please sir ban this player

hello sir this player use in hack No grass,sleep speed ,file modify and aim bot orr no recoil please ban this id

id:1409745892
͜͡y؄马头

▶ Play video
proud sandal
#

Getting some kind of suspension 🤷‍♂️ I appealed and in 6hrs it was revoked as it was a false mistaken ban Developers kindly look into it ASAP

tight schooner
#

Are you going to update iPhone 12 or shall I sell it !!

keen vale
magic rose
#

Pubg add solo/duo/squad to arena

earnest osprey
#

my pubg mobile is not log in from facebook can help me plz

upbeat zodiac
#

Hello...
Ipad 5th gen
Everyday when i open my game it shows update done pls restart your game... i keep restarting the game but it keeps showing pls restsrt game... whenever i play i have to delete then download 1 hour prior to playing...
Pls fix its getting really annoying... also my controls and sensitivity gets reset sometimes,.. i have uploaded it to the cloud but still it happens sometimes..( i dint get that issue since last 4-5 weeks so i think its fine now)

woeful yarrow
#

oh my God I cannot understand why they would force the Royal pass into my face for almost 2 minutes before I can even get to the lobby cut that crap out I stopped buying your junk Royal pass when you started running out of good ideas for clothes designs stop trying to force me to purchase your trash

vivid mauve
#

Does someone have this bug of lagging in training ground....I have this bug of lagging my game runs smooth 40 fps from classic to TDM and everything else but as soon I enter training ground the FPS start falling and lags a lot please tell me how to fix this cause am not able to train like this......It started after I updated the game reinstalling didn't worked either.....

Device: Oppo a53 (6GB+128GB variant)

Wifi: Average 120ms

mint folio
#

Kinda sucks how you can get stuck under a crab in the godzilla mode, in a way you're unable to shoot or move.. It'd be nice if when a player encountered such a bug, the creature went back to where it first appeared
(getting killed by bugs like these shouldn't really take rank points away, but aight)
IPad/Wi-Fi

hardy pike
# rich gorge It is not just about me a vast majority if people who have expensive accounts ar...

@clear crystal YOU cannot mute everyone who ask for justice. You have to fix this, Before 1.4 update, account was banned for 30 days for doing nothing then after 1.4 update when I opened it, boom it was banned for 365 days. But when I open "ban records" my account status is normal. First thing first how can you ban someone's account which is already banned?? Secondly why it is showing banned when the status is totally NORMAL. Hundreds of thounsands of players facing this but nobody gives a shit? I need answers, we paid thousands of dollars not for these glitches. You need to value your players otherwise we are done with this community. I hope you understand our feelings.

Character ID: 5354962222

royal jewel
#

When i enter a match my character lagging and i also teleport one place to another place...and my ping also goes high sometimes... Please PUBGM fix this issue of my games....I cant play Matches

ID: 5231024463
DEVICE : EMULATOR
COUNTRY : BANGLADESH
SERVER: ASIA
CONNECTION : WIFI

lofty comet
solar urchin
clear crystal
clear crystal
ionic quiver
#

@clear crystal sister there is a guy who does carding and his many accounts are being banned. Even On the signatures of some account he wrote that "carding uc for sale" and buying many accounts
Now his current account is 5504094959
Please review it.

brisk hamlet
#

Day 6 of pubg mobile not fixing the jumping and vaulting button.

sharp dirge
# clear crystal After completing our review, we can confirm that your account has been suspended...

Hi @clear crystal I am sending this message on behalf of @rich gorge as he is muted. His account was suspended on 5th March due to unofficial purchases and his ban period was not over. But his account was banned on 11 may even before his ban period was over. His first ban was to last on 5th june and was 90 days. And even before he is unbanned after 90 days he us banned 365 days. He admits the unofficial purchases and was waiting fir unban on 5th June. But the second ban of 365 days was wrong he has screenshots of the first ban as well that was 90 days and was not yet over

clear crystal
dark sandal
#

5450725994
IPhone 11 Pro max
Wifi
France

woeful yarrow
#

I dont have recall code writing option
Account was 30 days off and 16 level
51288687921
POCO F1
Wi-Fi
Latvia

languid maple
#

3rrd login method remove please my friends account hack and my account hack its try but i am carefully change password .

lavish blade
#

I’m unable to mute squad mates individually and have to resort to deafening myself. I usually play erangel
Device: iOS XS
Server: NA
Verizon Fios WiFi

woeful yarrow
#

What does the pan icon mean?

fathom saffron
#

Hello PUBg Mobile developers, I transferred money from Qiwi to my account in the amount of 300 uc, but it was not transferred to my account Receipt number: 21629166729

slate kettle
#

night terror and Flex muscles dances are the same. please fix this

wanton ibex
#

Hi My account got banned for absolutely no reason last year in september i had emailed you guys but i didnt receive any email back what should i do now. I do not know my id because it is banned My device is redmi note 9 I use Wifi Country India

timber flicker
#

Hello

copper ermine
#

@clear crystal
When is rp 15 emote gonna change soo many request are coming so pls and even avaatar also different than emote so pls update it

sour copper
#

Hi in The rp 19 on 15tier there is a New emote but i have this emote in mythic version what is that mean

quiet falcon
#

@marsh shoal Please do not post invite links in the server

merry kernel
#

No 90 fps graphics mode is available in Asus Rog Phone 5 model. Asus team says they have already escalated to PUBG game developers, and only they can help us. Please help us.

livid vigil
#

Can anyone please tell about this royal pass free emote because is same emote which given in season 17 mythic emote are same is it glitch or ... That's a emote 🙄

shadow sage
#

I have a poco X3 pro.. Please optimise it to 90fps

woeful yarrow
#

a lot of cracked account posted in telegram
why pubg mobile remove login by email and password and let only login by email and verification code that will solve the problem

carmine oracle
#

I need help getting my account back please help!

Device: Galaxy s21
ID: 586062362

vital iris
#

Hello Admins Please Tell Us When Same Emote Issue Will Resolve? We Remember When Pubg Added Vehicle Mistakenly In Previous Royal Pass They Removed It Immediately But Now When We Paid For a Mythic Emote and we Are Getting that Same Emote Second Time why Pubg Is Not Doing Anything? 😡😡 Why Pubg Management Is Not Clearing Yet that this Mistake will Resolve or Not? We are Not Beggers We Paid For that Mythic Emote in Season 16 and its Not Acceptable that You Giving that Same Emote By Just Changing It's Name... 😡

Device :- Realme 5 Pro
Country:- Pakistan

short orchid
#

How to unlink email

foggy bolt
#

player id : 61331821526 using hacks to cheat

left capeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @foggy bolt. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

dapper remnant
#

After new update game is lagging too much I use asus rog 3 and it's lagging which is unbelievable.
Id 5210506678
Device - Asus Rog 3
Cellular Vodafone
India

tardy pebble
placid lynx
#

M249 is crap. Can't even kill guys against ump45 or mpk

dull tapir
#

Is there a way to fix spec mode? maybe remove a feature to spec your friends while they play and put it the way it was before for dead teammates? When I stream and die early it's really hard for viewers to see what's going on the screen. And we lose viewers cause it's boring to watch. U don't see gunshots or people. I know that feature was adjusted to avoid spec hack but it influences content creators

fallow raptor
#

Hello there
The pubg turkey team does not provide enough self-confidence and assistance. Although I stated that my account was stolen, no one is interested. please take care. TURKEY

timber stump
#

Hello There Can You FIX the GLITCHES in this game please???
Voice Glitch : When we are in lobby after few minutes voice get glitch like laging also have problem in match fix this please!!!
Vehicle Glitch : If the another Person have the skin of any vehicle so its still remain the skin i have other skin of the same vehicle but the skins not showing its still shows the other person skin fix this also please!!
And everyone faceing this glitch so please fix Thanks For Read!!

▫️ Numeric User Identification : 514365805
▫️ Device : Nokia 8
▫️ Wi-Fi/Cellular : Strom Fiber
▫️ Country : Pakistan

tight lantern
#

How can the same emot comes with tow separate display pictures? One of them we received in season 17 and other one is season 19? What sort of joke is it or glitch is it bro?

near breach
#

ID: 5615125764
Device : Emulator
Cellular
Country : Turkey

I accidentally made server asia. I want to switch to the European server. Can you please help?

timber flicker
#

ID: 5118752537
Device : XİAOMİ POCO X3 NFC
Cellular
Country : Turkey
Server:North America

1/My Teammates Can't Hear Me During Game And Lobby I Can't Hear My Teammates

2/And I Accidentally Changed My Game Server Can You Help Me Fix It

Can you please help?

dark sandal
#

Id: 5450725994
Device: IPhone 11 Pro max
Wifi
Country: France
Server: Europ

Would like to enter in contact with @clear crystal cause I would like to explain you all the details about my ban. I’m a PUBGM content creator on Instagram I never use cheat or whatever. Please help me

fathom saffron
#

Hello PUBg Mobile developers, I transferred money from Qiwi to my account in the amount of 300 uc, but it was not transferred to my account Receipt number: 21629166729
ID: 5292697510

woeful yarrow
#

I would appreciate if a moderator can tell me when will pubg release 90fps for snapdragon 888 I've been waiting for so long :( snapdragon 865 has 90fps but the newest snapdragon 888 doesnt

#

I Literally Spent $100 In The Godzilla Spin For The AWM Skin & I Haven’t Got The Skin, This Is So Rigged & Selfish… Put The Skins In The Shop For UC So It Can Be Better Because This Makes No Sense How Much Money I Spent Just To Lost That Much On Not Getting What I Wanted SMH!!! 🤦🏻😔

woeful yarrow
tepid sigil
#

Dear PUBG MOBILE!
Thank you for the great surprise for bringing back Godzilla's Carapace Outfit.
I hope you're also bringing back Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version very soon!

merry kernel
lofty comet
# lofty comet

can anyone help me with this? i badly need help. tried restarting the device. un-reinstall. repaired the game. still happens. to my other team it doesnt happen. my phone is not even 1 year old yet

ID: 5516098496
Device: Iphone XS Max
Cellular: Wifi
Country: Spain
Server: Europe

rough heath
#

Dear @clear crystal,

The channel #questions is meant for community support. I've always been supportive, and the logs are there to prove it. However asking an user in need of help to elaborate his/her issue is suddenly going "off-topic" according to a moderator. I do respect the moderator's opinion, but I don't see any harm asking the user to elaborate his/her issue which may help me and definitely the staff team to understand the user's question/issue better.

I don't feel comfortable anymore when I'd like to help an user out in #questions.

meager willow
old bobcat
#

Dear Support team,

I have just received a 10year ban on my Global pubg mobile account for violating the rules.

I am a descent, fair and highly ambitious player, trying to improve my in-game skills to be part of Pubg event competitions like PMCO etc and would NEVER use any cheats or hacks.

Kind request to please unban my account : splFAINT

Regards,
Kostas

ID: 5463944691
Device: IPad Pro 2017
Cellular: Wifi
Country: Austria
Server: Europe

vale solar
#

Ligma

woeful yarrow
#

4 Hacker Rate Hacker I don’t want the game wrong. I went back to the game because I’m crippled the cheat. This month’s payment is 4,000 euros, so that you can rate a hacker by scanning the game.

lunar hamlet
#

pubg vn are very lagg and i can't transfer my account to global 😦

woeful yarrow
#

@sick widget please remove the login via email and password it's not safe

vast canopy
#

Hello pubg Did you notice that there is a paid dance in the free royal pass, duplicated in a previous season? Is this intentional line of the game or what?

west pulsar
#

I’m confuse that how rp is 15 level 90 rp is have first move now the second one rp 19 level 15 free are same?

fallow grove
#

Ok, so I I just played a game with my friend. And got a message after saying to “download the app from the AppStore.” I’d downloaded it from the AppStore the first time, but it refused to let me login after. It’s now currently downloading again from the AppStore. Please explain what just happened, and why it’s going on. I’m on iPhone 8, and this has never happened before. I don’t get what happened. I was with a new player (someone I’m picking up for a casual in our clan.) and when it happened, he’d died off the bat basically. It was in NA, duos. Classic Erangle. Not the titan strikes. I don’t believe it falls under anything.

dark sandal
#

Dear @clear crystal

Id: 5450725994
Device: IPhone 11 Pro max
Wifi
Country: France
Server: Europ

Would like to enter in contact with @clear crystal cause I would like to explain you all the details about my 10 years ban no needed. I’m a PUBGM content creator on Instagram I never use cheat or whatever. Please help me I spent 2300 € in the account. I play T1 tounaments I did nothing and will never do nothing. Can u please reply me ?

lean peak
#

Hi, I'm seeking on my hacked account which happened few days back.

Hacker had binded my account and have been attempted to log in multiple times while I'm online.

Hacker had swap the server from Asia to Europe without my knowledge.

Despite I had changed passwords, is still being hacked and currently is bann for 1 day as of yesterday.

I'm seeking for emergency help as I'm one of the pioneer player since season 2 till now and have invested alot on the game.

I had seek help on the in-game assistant but required 60 days which I forseen my account is going to get the 10-year ban very soon.

I was refered to here to resolve my account.

*Updated : Now is ban 2nd time for 7 days.

Is so obvious the hacker attempted once the 1st ban is lifted. And till now noone from pubg support respond immd.

Is very disappointing especially I had invest money from season 2 till season 19.

Upgraded weapons, skins, clothes, etc etc
And now literally is on the way to get a 10 year ban.

@Error 403#4903

ID: 529166349
Device: Huawei Mate 20 X
WiFi and Cellular
Country: Singapore
Server: Asia

raven elm
#

Name : OnlyFansNiNi๛
id : 5201729969
country : Greece
device : poco f1
network : wifi

Well idk if that minor bug happened to everyone or its just for me but small or big its still a bug , even tho i purchased season 8 royale pass , it appears as free pass , which is incorrect since as u can see i have most the legendaries mythics etc.
hope it helps cheers.

distant flax
#

I need help please !!!

sonic osprey
#

My pubg character movement slow But why.?

tepid sigil
#

Dear PUBG MOBILE!
I am hoping you will make another great surprise and bring back Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version too.
I am sure many people will be happy to see these amazing Godzilla Skins and many people will put their effort to acquire the best UAZ skin (Godzilla UAZ) and the best Backpack (Godzilla Backpack).

fathom patrol
fathom saffron
#

Hello PUBg Mobile developers, I transferred money from Qiwi to my account in the amount of 300 uc, but it was not transferred to my account Receipt number: 21629166729
ID: 5292697510

warm cipher
#

Please fix the freezes which started happening after update 1.4 during classic matches and in the training grounds, esp. during fast side peeks. Moreover, it seems to me that my phone is overheating more in comparison to the previous season. In the patch notes you said that you optimized lots of things to maximize fps when in reality my phone heats more right after I updated the game to the newest version. Moreover, I noticed that while on Wi-Fi, the phone becomes hotter in less amount of time compared to LTE (this was not the case in the previous version).
5143417627
OnePlus 8 Pro 12/256 IN2020
Wi-Fi/Cellular
Ukraine

solid igloo
vestal shard
#

Do something about the automatic in game resources download when using wifi. Not everyone wants to download them or can afford downloading. Give an option to stop it too as there is for mobile data. 🤧

spiral rune
#

My merit was down to 40 and I was playing squad match and I was not shown that I killed my teammates

violet token
#

Hey a creator on YouTube is promoting cheap UC stores and also buying and selling of accounts!
I think this goes against the rules and regulations of PUBG Mobile

tight schooner
#

@clear crystal iPhone 12 users are suffering after the update please do something

reef fractal
sharp dirge
#

Feedback/suggestion: First of all there was no need for 3rd Link, yet you added this but hackers are taking more advantage of this feature. Kindly give us an option to unlink third email or just simply remove this option. We dont want this useless feature.

empty marten
#

Hello @clear crystal , whats with the mic glitch? People insulting me for no reason and when I mute them I could still hear them insulting.. the muting option is not working. İt's pretty annoying. Please fix it.

rotund phoenix
#

Hi! in RP week 2 125rp point mission is not there

elfin laurel
# empty marten Hello <@237624303581921281> , whats with the mic glitch? People insulting me for...

You need to considere this as a new feature, I think it’s normal.

We did one entire metro royal season with:

  • What you call “mic glitch”. Now it is in classic mode
  • What we call “speed glitch”. Now it is in classic mode (with “big jumps” as a bonus) (someone told me it’s due to crystals and its normal)

It’s the new meta of the game, we have to deal with it, I think currently they focus more on banning legit players (see before).

plush crest
#

I want to solve the problem immediately. I paid 5000 US dollars on the account, and then it will be closed. This is a scam

woeful yarrow
#

@clear crystal why won't you reply to us

woeful yarrow
#

I would appreciate if a moderator can tell me when will pubg release 90fps for snapdragon 888 I've been waiting for so long :( snapdragon 865 has 90fps but the newest snapdragon 888 doesnt i have a rog 5

south brook
#

Hi

left capeBOT
meager compass
woeful yarrow
#

this game would be trash always , its such a disgrace for gaming community that its coming again in India such a trash game, devs are so noob definitely it would get removed soon no work on the game just skins , tiles , spins , gun craft why dont you make it paint simulator, its so annoying , Every update has a new glitch in it , why dont you quit making this game better cuz only you do is make it worse

inner crystal
#

Whenever I'm logging it showing this

woeful yarrow
blissful heath
#

I've sent an RP team invite from my friend's account to my account but when I enter my account it shows a red notification mark on the outside but there is nothing to press and the invite doesn't show up
ID : 5432436736
Device :Sony Xperia ZE premium
Data
Sudan

woeful yarrow
#

Please help me regarding my ios issue . Whenever i turned my mic on the output volume stopped working. I am using iPad Pro 2020. I asked Apple they checked. it's not device issue . Ios version i am using Version 14.5.1 .

sharp flame
#

Please do fix Parameter error 1

woeful yarrow
woeful yarrow
#

What means this?

main pelican
#

New flex muscles and old Night Terror are literally the same emotes obamaprismd Z_bidenspin

hexed tapir
dark sandal
#

Dear @clear crystal

Id: 5450725994
Device: IPhone 11 Pro max
Wifi
Country: France
Server: Europ

Would like to enter in contact with @clear crystal cause I would like to explain you all the details about my 10 years ban no needed. I’m a PUBGM content creator on Instagram I never use cheat or whatever. Please help me I spent 2300 € in the account. I play T1 tounaments I did nothing and will never do nothing. Can u please reply me ? Or tell me something as I know I seen my message? Please add me just to explain you the personals details that I can’t explain here. Thanks and pls help me @clear crystal

tepid sigil
#

Dear PUBG MOBILE!
Looking forward to see Godzilla Backpack and Upgradable Godzilla UAZ in our Global Version very soon!

nova flare
#

Dear developers. U stated guaranteed PERMANENT item but all i got was a voucher that expires. Very misleading!!! Very good at scamming people

ID: 5122974823
Device: ipad air 4
Wifi
Country: malaysia
Server: asia

fathom saffron
#

Hello PUBg Mobile developers, I transferred money from Qiwi to my account in the amount of 300 uc, but it was not transferred to my account Receipt number: 21629166729
ID: 5292697510

woeful yarrow
#

Kong crystals still out of game or what? Because I still find a squad or so possessing them...

deft elm
#

#noobpubgmobile for #silverfragment

frail moss
light notch
#

Dear developers . i have issues with the new update 1.4.0 , sensitivity it's different i can't aim on anmy
Id : 5894463495
iPad 11 pro 2020
Wifi
Germany

lofty comet
pure shore
#

I had changed Kill feed Place in control setting but in match kill feed Go to its original place..please fix this

near geyser
#

muting teammates doesn't work. I literally have muted n3 but as u can see in the video we can hear music from his mic clearly. we discussed it with N1 and he also has him muted and can hear him.
ID :518599417
Country: GREECE
Network: Cellular
device: Redmi note 9S

green thicket
#

I don't know whether my suggestion would get priority or not but please, if we play solo matches and hit enemies with kar98 giving them a Perfect HeadShot let them get killed (Means increase their Damage per Hit )
I guess Parachute glitch and sound glitch will be our friends for Ever.
Old times were better ;No hackers No glitches now it's F up Glitches In every step.
Also I don't know why our vehicle skin doesn't changes if one has already put skin on it (It's a Bug Too )
When will next update come to fix these bugs. I guess in S20 (after 2 months) while adding more bugs to it.

Have already given my Info Don't need to give it again and again
Fix the parachute glitch and optimize Karakin you land in AreaA and you go to AreaB after some time. Me and My teammates have died so many times

visual atlas
#

Here is my feedback on this game: You need to fix your customer support because there are million of people who are hacked and cannot unlink because of your garbage security system. I have been trying for months to unlink the hacker from my game but you continue to spam me with messages asking for MORE details when I already sent MORE info than what you requested for on the helpshift. Idk what your problem is but just know that pubg new state will take your place if this continues. I am extremely outraged by this chinese trend of yours being trash in game customer support, rigged gacha systems and terrible security. You need to learn from the Koreans and the only reason your company is still standing is because of all the gullible players whaling for skins. I pray for your downfall Tencent. We are people and we have rites.

lavish blade
#

I hate the new Godzilla bag puke . Please make the old one available

vocal arch
#

why my acc get ban without reason i dont using any ilegal program help me pubgmobile
id 5351815229
nickname STERZ・Oops
server asia

tacit forum
#

Gosh everyone who got banned for no reason are just being ignored
Fuck this game and I can’t wait for new slate
They even hid the community channel lol

woeful yarrow
#

I would appreciate if a moderator can tell me when will pubg release 90fps for snapdragon 888 I've been waiting for so long :( snapdragon 865 has 90fps but the newest snapdragon 888 doesnt i have a rog 5

modern elbow
#

we need Bangladesh server as soon as possible

dense cipher
#

Random screen lock bug, random gyroscope crash Random shotgun patterns, random fire rate lol this game is just random at best. If this is br game, so is brawl stars

woeful yarrow
#

Id:51416468031
Device:Mobile
Wifi
Country :Egypt
You have to remove the chose of Opening chest with uc or Chest because it sucks cause when was opening a chest free i opened with uc and i can not charge the next season because of that i hate this choice

nocturne iris
#

I need to report a player using no grass hacks

ionic birch
#

Hello 2 days ago , i bought royal pass and uc , but yesterday my 250 uc has disappear on my account , i send so many messages to Turkish support but nobody replied. Please check and tell me why i lost my 250 which i took with royal pass duties.
Id : 5535875352 Device : ipad Country : Turkey , wifi

dark sandal
#

Dear @PUBG MOBILE#5879 @clear crystal

Id: 5450725994
Device: IPhone 11 Pro max
Wifi
Country: France
Server: Europ

Would like to enter in contact with @clear crystal cause I would like to explain you all the details about my 10 years ban no needed. I’m a PUBGM content creator on Instagram I never use cheat or whatever. Please help me I spent 2300 € in the account. I play T1 tounaments I did nothing and will never do nothing. Can u please reply me ? Or tell me something as I know I seen my message? Please add me just to explain you the personals details that I can’t explain here. Thanks and pls help me @clear crystal

upper salmon
#

Pubg can you please remove viechels from cheer park whenever you try doing shooting range some idiots push you off with the car

opaque meadow
#

Pubg next royal pass avengers set

woeful yarrow
languid mist
#

Customer service is not replying since 2 months

ionic zephyr
woeful yarrow
#

please help I was playing the new mood Godzilla and Kong and I was banned without any reason or any violation in my account please unban my account i have not used any hack or cheating Id:5400571525. Device:Redmi note 8 pro. wifi.
County: Egypt
Server: Middle east
and my gmail :beshoymorcos5555@gmail.com

tepid sigil
#

Dear PUBG MOBILE!
When can we anticipate Godzilla Backpack and Upgradable Godzilla UAZ in our Global Version?

woeful yarrow
#

Hello
My account has been banned for 10 years ,
And I did not violate the rules of the game .
Please help me to Account recovery.
Id : 5150568273

rain radish
#

PUBGM literally has the worst cheat detection system in all of online gaming history. I can’t seem to think of a single person who got banned for actually being a cheater.

Every single person who has so far been banned by this system was either banned for using glitches or using harmless tools like gfx or like in my case: for doing absolutely nothing.

I’d sincerely request pubgm to straight up remove this auto ban system and completely use the manual moderation. Since automated cheat detection never works.

Like imagine spending 3k usd on pubg and then abruptly getting banned cause pubg’s incompetent cheat detection system is so pathetic.

I’m literally speechless about how such a large corporation can have such a pathetic excuse of a “cheat detection” system (more like fair play users detection system).

kindred zinc
#

lol

brisk hamlet
#

Facts

woeful yarrow
#

Livik new update is soo laggy

#

Can you please let me change my server because i accidentally change my server from Asia to Europe server and i have to wait for 60 days. Please let me change my server

dark sandal
#

Dear @clear crystal

Id: 5450725994
Device: IPhone 11 Pro max
Wifi
Country: France
Server: Europ

Would like to enter in contact with @clear crystal cause I would like to explain you all the details about my 10 years ban no needed. I’m a PUBGM content creator on Instagram I never use cheat or whatever. Please help me I spent 2300 € in the account. I play T1 tounaments I did nothing and will never do nothing. Can u please reply me ?

bronze cobalt
#

I'm facing a lag and dropframe in pubg after updating my iphone to ios 14.5.1, is there any solution for this ? By the way my mobile is Iphone 12 pro max

unreal spade
#

Welp there's a glitch in all titan strike modes and it's where a monster (mostly rock crabs) is invisible and deals much more dmg than normal, sometimes instaknocking/instakilling and its so frustrating bcuz it causes our rank to drop and end our game early.

warm spindle
#

Dear Community Team and Developers of Pubg Mobile.

We would kindly like to ask you that when releasing a new mode you release it under "unranked mode". You have a unranked slot that you don't even use and maybe you should start using it.

You have a lot of bugs, glitches, and errors in your game. Most people still play because they developed a love for it and just put up with it. At some point we will be fed up and leave.

You are making a lot of mistakes this season, releasing new modes no one wants( not ranked anyways), banning innocent accounts with a failed detection system, and much much more.

We want Payload and Gun Game full time.
We want Vikendi back and Karakian gone.
We want bugs that have been happening for MONTHS and YEARS to be fixed. There's bugs and glitches that have been here since day one. ( I've I've here since day one.) Although some of it has improved it still seems like jt is going backwards

Please fix your game before you loose the people who helped you grow and made it what it is today. You've got a lot of money you have no excuses and I'm sure you can find the talent to make it better. Good luck and thank you

bitter forge
#

@bronze cobalt same problem on every iPhones bro i also face that problem i use iPhone 11 just degrade to 14.5 or wait for next update its issue from apple not from PUBGM

full mica
runic ginkgo
#

Happens when you quit spectating match.

Device: iphone 12 pro

proud sandal
#

Livik after update became unable to play so choppy my game literally stuck for time to time it was far way better before

Device: honor 9 lite
Wifi
Pakistan

tacit forum
#

PUBGM literally has the worst cheat detection system in all of online gaming history. I can’t seem to think of a single person who got banned for actually being a cheater.

Every single person who has so far been banned by this system was either banned for using glitches or using harmless tools like gfx or like in my case: for doing absolutely nothing.

I’d sincerely request pubgm to straight up remove this auto ban system and completely use the manual moderation. Since automated cheat detection never works.

Like imagine spending 3k usd on pubg and then abruptly getting banned cause pubg’s incompetent cheat detection system is so pathetic.

I’m literally speechless about how such a large corporation can have such a pathetic excuse of a “cheat detection” system (more like fair play users detection system).

I’ve tried to ping error TWICE asking why my account was banned, she has checked other requests but refuses to check ours. That’s just proof that they don’t care about us. The customer service is ridiculous, never get a response from them
So many hackers on leaderboards and instead they ban people who aren’t even using hacks

lean peak
#

Is seem this new season 19 onwards, alot of accounts are being banned and is relatively sad that this is the outcoming for legit players despite seeking redress issues yet no further action or responds.

Hackers size the loopholes and cause chaos upon legit players, example myself as a 3 years pubg player, in the end I'm watching my account on the path of 10year ban

coral bay
#

Hey pubg team i know you don't care about your players
Just want you guys know that ppl are use paks file to almost use every hck no recoil no grass
I know you guys don't care plz plz tell your dev team there is a glitch in game paks folder that ppl are using to bypass game recoil value grass values

tepid sigil
#

Dear PUBG MOBILE!
I hope you are bringing back Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version too!
The new Backpack is not good at all.
Level 3 Godzilla UAZ is the best UAZ in the game and the old Godzilla Backpack is the best Backpack in PUBG MOBILE!

rustic mesa
#

livik titan strike mode so many lag.. sometimes stuck full skin.. why?

smoky lodge
#

Bug rpnPoints Not Increasing after mission complete

glad bloom
royal jewel
#

Facing so much high ping and packet loose in server.... My internet is good but my in game ping high and facing packet losse....Pubgm please fix it i beg you...its soo annoying problem.. I can play properly... Fix my ping and packet loose issue

ID: 5231024463
COUNTRY : BANGLADESH
SERVER : ASIA
DEVICE: EMULATOR
CONNECTION : WIFI

languid mist
#

I am a legit player and you will never know how much time I had spent on this game and how important my id is for me and you banned me for violation which I had never did.😭😭
I'd - 5280105932
PUBGM Please don't dm me that if you have any objection then do file claim. I am tired of doing file claims.
I need a manual action so that a real person can check my id.
If you are not able to do then, what is the meaning of fair play.
Don't send bot message. I need to talk

vestal latch
grave flax
#

Bro my friend account was ban

simple copper
#

Once out of 4 games, I saw something there. It shows enemies through it and shows that I hit them but they don't get damaged.
ID: 5225518274
Device: Xiaomi redmi note 5 AI dual camera. With global MIUI 11.0.3.
Wi-Fi/Cellular: Wifi
Region: Finland

quartz wyvern
#

Livik godzilla event is lagging like hell . Fix ASAP

odd condor
#

Having major voice chat issues

surreal bronze
#

I have more than 5200 ranking points in my pubg account and I should be in the top 100 ranking list in Europe squad tpp. and I still unranked and this happens to me every season I play very clean please fix this bad system.!

tardy pebble
#

thank you pubg for the zone, much appreciated
the red radar thing doesn't do anything as well

twilit rain
#

Pubg random system is getting worse istg... I’ve been playing with randoms this week in classic and tdm(25 kills + lost) and the their rank are way lower than mine (crown) 😭 In classic, I was put in a high tier lobby with gold teammates that never had any match this season😑 istg yall should fix this. Plus, all the bugs like literally there is a time I can’t even move my joystick and when I press the shoot button it will give a burst when it is from a M416. (iPhone 11) Many times I can’t go into a classic game coz it’s just loading there and my points are getting deducted coz they count me in playing but I actually can’t even get in.

upbeat pagoda
#

Country Pakistan
Id Facebook
Id name íɑʍEメGmer and 51276344310
Device infinix Note 7 Pro
Use ptcl

Help me my id hack

potent shore
#

My account is listed wrong. Is it possible to find a solution to this problem? lD:5203209734

merry kernel
#

90 fps graphics mode not available in Asus ROG phone 5. Please check the issue.

queen ember
#

AYEEE LMAOOOO

teal wharf
#

The new livik titans mode if buggy af. Bullets are not registering at 20ms ping. At the steel structure bullets are being stopped in mid air with no obstacles in the way

quaint relic
#

Hello pubg we are facing delay in the kill message in the match please fix it

woeful yarrow
#

@clear crystal
My account has been banned for 10 years ,
And I did not violate the rules of the game .
Please help me to Account recovery.
Id : 5150568273
Device : realme 6i
Playing On wifi
Country : jordan

rapid oriole
#

My account has been banned for 10 years, And I did not violate the rules of the game.

Please help me to Account recovery.

tight lantern
#

After the new update. Few of The controls shows oversized in game and after trying to resize them it remains the same size. Also the joystick 🕹 has extreme glitch and bug. Every time i try to move or jiggle with it it freezes most of the time. Also the aiming section and the gyroscope both lags doesn't work while swapping and tilting the phone. Please fix this. No one cannot play like this.
Id - 5419335390
Name - Fabulousclown
.
Device - Huawei p30
Country - Bangladesh
Connection - WiFi

lament talon
#

Volume for teamates don't work.. you cannot volume donw them .. you can just mute all off them .. it's bad when you wanna mute just one or two person.

gilded zinc
#

My account was hacked id - 5220014909 Device - Honor 30 Wi-Fi Country - Russia
Help me please.

woeful yarrow
#

The game is lagging from last update cercular data

shut heath
#

Zone isnt appearing correctly on map in livik mechagodzilla event mode, + that red scanning zone does nothing

tepid sigil
#

Dear PUBG MOBILE and @clear crystal !
Please, bring back Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version too. Since they are already in Korean Version.
I am worried that they may not come to our Global Version.
The new Backpack is not good at all compare to the old Godzilla Backpack.
Level 3 Godzilla UAZ is the best UAZ in the game and the old Godzilla Backpack is the best Backpack in PUBG MOBILE!

brisk shoal
#

Huh

burnt hazel
#

there is a problem in many buttons in layout. it becomes bigger even after reduce its size, please fix the problem

coarse yacht
#

BUG why am I not getting RP team invites? Only clan members teams are showing!

twin dew
#

Why customer service is so bad

cerulean cobalt
#

i cant hear my team voice while im in lobby and sometimes in match too

shrewd pumice
woeful yarrow
#

This guy glitching under the water. Please ban him i lost 20 points in solo cuz of him

woeful yarrow
#

Hey new zone system feels awesome 🙂
5435411120
Emulator/Android
Wi-Fi
Nepal

hollow crag
woeful yarrow
#

Cheer park invites when sending the other player wont receive it when will the bug be fixed? I tried on two of my accounts on two of my devices didn’t work, a friend is stuck at 47 invites for the achievement he is asking me non stop how long will he have to wait ?

plain egret
#

5131241755
Iphonex
Wifi
Nepal

brazen raven
#

My account is based on injustice

dense cipher
#

Why the fuk is war mode not regular day thing? And why are rooms STILL not free?

silk holly
#

why after me and my teammate did our rp mission of winning a match in classic with military vest, and we did it in sanhok, and when the game ended, it did not count as done?

5122752922 and 566415282
Iphone
Wi-Fi
Malaysia

rancid cape
#

Hi guys, i need help my account has been linked by a hacker anyone who knows hot to remve it pls dm me id:5928350509 Device:Windows 10 ( Gameloop emulator) Wifi Country: currently lives in saudi arabia

sharp dirge
#

@clear crystal Please disable the Third Link feature. Everyones accounts are at risk. DATA is being sold everywhere. Or just simply make third link to login with verification code only. There is still time and accounts can be saved. 🙁

tacit forum
#

@clear crystal how about start removing the bans from everyone’s accounts who got banned unfairly, just check this channel and there’s so many people getting banned for no reason in the new update and yes my account was connected with email so that’s how it got banned, you are responsible for all of this no need to ignore, your customer service is no help just says we got banned for a reason when there’s no reason except violation of user agreement when it’s not our fault, so many accounts who spent money and time on their accounts just to get banned

Also agree massively with what @sharp dirge said, half of the bans are to do with this
I go on my account and there’s no penalties

React 😭 if you are facing the same issue

UPDATE I got unbanned!

elfin laurel
#

My account has not been suspended yet (thanks to god) but i see all of these messages since some weeks here.

Players banned for no reason and no responses.

I know that the sjpport is useless because i already had issues with them.

I would like to upgrade my AWM skin, but now i'm not going to waste more money as long as this situation is not fixed.

Don't wan't to take the risk to loose my account and all the investment because of a lack of seriousness in PUBG Team.

I read a lot this channel and the support channel, Many times i see ranked peoples saying that they have no relation with in game support.

What i see is that these people sometimes know informations that are not public yet..

So please do what you can to report the problems... And do what you can to tell them that they have to improve the support.

I really don't understand what tencent do with all of the money wasted in crates by the players

tepid sigil
#

Dear PUBG MOBILE!
Please, bring back the old Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version too! Since Korean Version already has them!
The new Godzilla Backpack is not good at all!
Please, let the players have their favorite skins and enjoy the game!

royal coral
#

Circle ⭕️ in the wrong zone lol..mark doesn’t disappear from map 🗺️..can’t see air drops just smoke 💨..can not mute teammates !! At least their voice because it just mutes their marks. 5653885952. In the United States (California) on wifi (Comcast)

cloud blade
#

Where is livik crystal?

quartz sapphire
#

I am unable to switch to second gun while playing, howmuchever I try, I have restarted

61003110237
Iphone 12 Pro Max
Wifi
India

warm sinew
#

Bring back season 4 lobby music this winter, it’s by far the best lobby music in pubg..

acoustic spindle
woeful yarrow
#

Good evening @clear crystal . I know how painful that is to read , as you get hunders of messages like this every day , and I understand your frustration when you read those messages , but please could you manually check those accounts? All of them got banned for 10 years and I am 100% sure that mine friends did not cheat. I once again please to check those accounts , and reply with respond I know how hard you all work and I have respect towards you.
5121477152

5311791519

5458619616

5591234742

Kind regards.

woeful yarrow
#

please help I was playing the new mood Godzilla and Kong and I was banned without any reason or any violation please unban my account i have not used any hack or cheating
id:5400571525
Device:redmi note 8 pro
Wifi
Country:Egypt

steel tangle
#

The red radar in livik mechagodzilla does nothing at all

upbeat pagoda
#

Please remove this respect my region and my Country Remove it If not delete it I live a big youtuber And i will run haystack #pubg_mobile _delete If we do this with your region Now don't ask me what your device is No country ask Respect muslim You are not ashamed to write Allah above

worthy scaffold
#

Hi, my account in PUBG MOBILE has been stolen, and I want support to help me. I need the account. Please reply as soon as possible if you please.

woeful yarrow
#

need to report teamers and cant

dense cipher
raven elm
#

device : poco f1
network : wifi
server : europe
i think there is an issue with the controls i noticed that while ADS-ing , sometimes the scope moves when i swipe in the left side (which is meant for movement) , ive disabled everything such as being able to move the camera while peeking or aiming or even shooting , yet it bugs out sometimes and instead of moving when i swipe on the moving pad it swipes the camera. i havent got it on a video but if i get it I'll let you know
hope you look into it ,

lavish blade
#

Ugh tencent. I got the jet ski cuz I love vehicle skins and it’s literally the same look as the generic jet ski 😭😭 I hate you

quartz dew
tepid sigil
#

Dear PUBG MOBILE!
I hope Upgradable Godzilla UAZ and the old Godzilla Backpack are coming back to our Global Version too!
Korean Version already has them!
The new Godzilla Backpack and MECHAGODZILLA Outfits are not good at all!
Please, let the players have their favorite skins and enjoy the game!
Level 3 Godzilla UAZ is the best UAZ and the old Godzilla Backpack is the best Backpack!

woeful yarrow
#

Please let me change my server back to Asia because i accidentally change my server to Asia from Europe server and i have to wait for 60 days please let me change my server before i move to Pubg New State

woven quiver
last lichen
#

hi pubg team,

lavish anvil
#

Can you please fix this glitch
Device iPad Pro 2018
Wi-Fi
Country USA
Id 5747837965

spiral rune
#

There is a bug in tdm that I will not be shown my teammates or the opponents tell me what should I do

woeful ledge
#

There is this bug that doesn't let me shoot the weapon that I picked up from my enemy after they died and when I checked the front of it, I was really confused.. M2416?

UID- 5863010083
Realme C2
Cellular
India

teal wraith
#

Would you send a report about a person playing with a hacker in the same group? You block him immediately! How long does the ban last if playing with a hacker?

vestal shard
#

Please increase the limit of adding images in the game album. I don't know why can't I save pics from game. I tried everything, but saving from game album works. Please increase the limit.

Increase the limit of silver to buy from shop from daily 25 to 50.As getting silver for non spenders is hard in the game because it takes 2 months to get the tier reward silver so we need more ways to get silver in between and the silver we spend in crates is way much than what we get back in return. So please increase the limit to 50.

After 5500 achievement points there are literally no possible ways to get premium crates other than the daily 5 scraps from shop and as u already know the 2000 silver to get 200 from crates scam has always been there so we need more ways to get premium scraps for example in clan shop to redeem or premium scraps in events. Premium are the ones which guarantee something at least given the shit that happens from classic and supply crates, so we need more premium.

Make a separate sensitivity for AR and Snipers in 4x, 6x and 8x scopes.

Please stop scamming all the time. :moyai:

terse trellis
woeful yarrow
#

These are hidden achievement ?????
Anyone know
Help each other

rotund phoenix
#

In Royal Pass Week 2 125 rp free mission is not there please fix that

glad bloom
low hazel
#

Please fix this bug, after mecha godzilla event, I cant mute my teammate when he speak, even i cant lower my teammate when he speak, i can only mute my teammate if i turn off my speaker
UID 5658780460
Device Vivo V20
Wifi
Indonesia

fresh matrix
#

@low hazel not only in mecha godzilla event... Sometimes in tdm also...

Name - ØXËNG
Id - 5834165512
Wi-fi
Italy

latent imp
#

stop only lag spiking me

formal kestrel
#

what did they improve in the 7 mb update? that just came today?

drowsy basin
#

I am a fully shipped and Sanhuquing Sanhuq Ali Shan and Jet's tasks and kept it because of the new mouth Kong Kong

woeful yarrow
#

A device that does not support 90fps is the name of the ROG Phone 5

warm shore
#

I keep getting brought back to this page, even after entering the correct details and I can't log in...

Even played a couple of matches about 12 hours ago...

5StarGentleman
iPad 8th Gen WiFi
WiFi
Ghana

slate arch
#

Returning rewards option not visible...

placid lynx
#

The new Moments feature is amazing to share the achievements. But it will be more awesome if it has option to add images from external source (internal storage). That way, we can share screenshots we take while being in a match and share great moments of the match.

Character ID: 593909253
Device: Xiaomi K20 Pro
Connection type: Mobile data
Country: India

flint sonnet
#

Un able to save the twitter details. Every time ask for the details and it’s annoying.
Device: iPhone 7

scarlet karma
#

Dear PUBG MOBILE Please Give Me M416 Glacier!
ID:- 5172676434

woeful yarrow
#

Hello. You did not allow me to change the country and the region because of the laws in Europe, but I waited an hour to enter a match or close the game because of the headmasters. Length I do not postpone and then postpone solving this problem Do not hate me the game ID5130740785

mint swallow
#

Hello There, i can not find the Kong Crystal in the game. How can we get it back?

woeful yarrow
#

your game and devs both are trash what can i say

stone charm
terse schooner
#

How did your account hack ? Please explain
You are the responsible because of your email password is not good enough or someone have access to your Gmail , how can Tencent help your , or responsible 😂😂😂

elfin laurel
sweet anchor
#

5278310866 hack

tepid sigil
#

Dear PUBG MOBILE!
Korean Version has the original Godzilla Backpack and Upgradable Godzilla UAZ.
Please, bring them back to our Global Version too!
Let the players have their favorite skins and enjoy the game!

runic ginkgo
#

Hi community team,

As we are all very aware of, thank you for acknowledge the current security threat that your customers are having.

Also, if you could also reconsider those affected users that was also been banned because of the breach, it will be very much appreciated.

Hope you can help us, as we also help you with the current problems that you are facing.

Thank you very much and Im very much looking forward to your response as the CUSTOMER SUPPORT keeps on sending AUTOMATED RESPONSE and is not very helpful as of the moment.

UserID: DS¤A丨FRAUD
ID no: 559648420

Photo was just forwarded to me from a friend

meager willow
#

Please refer to the pinned messages of #questions for further information, @runic ginkgo.

rain oyster
#

@clear crystal are those achievements data will be restored or we lost our effort? please i would like to have clear answer because i am not going to continue to spending time and money in achievements if you don't have a backup for my data.

deft hemlock
#

My account has bean bannded i need help

pure monolith
#

These 2 players are hacker.. plz ban them . I request you plz. It is very tough to rank push with hackers. They finish full lobby in 25 minutes. Plz do anything

robust goblet
#

嗯嗯

solid igloo
meager willow
#

Please use #clans instead, @molten pulsar.

merry kernel
#

90 fps required for asus rog 5 phone with Snapdragon 888

neat geode
#

Is anyone else facing 3rd login issue?

cloud falcon
#

why new kong crystal can't jump and run

flint sonnet
#

I got legendary item from premium crate but current streak is not reset to zero.

quartz dew
#

This emote animation is cool but please change the icon i guess this icon is pretty similar with another emote

sharp dirge
#

Feedback: @clear crystal Please disable the Third Link feature. Everyones accounts are at risk. DATA is being sold everywhere. Or just simply make third link to login with verification code only. There is still time and accounts can be saved. 🙁

left capeBOT
charred pawn
#

Every game %80 of players hacker but no one band ,.. in the top server some have 50 kill with top1. Every one know thats hack but no one band … i m tird to play this game ples let all use hack or contrall the hackrs 😡😡😡🤬🤬

dense fulcrum
#

What's the third link feature? I installed the game on brand new phone that doesn't have Google play services and had to use gspace I log in and I'm banned for a day what a joke😂

tepid sigil
#

When can we expect the original Godzilla Backpack and Upgradable Godzilla UAZ in our Global Version?
Why does only Korean Version have them?
Please, bring them back to the Global Version too!
Let the players have their favorite outfits and enjoy the game!

tight lantern
#

I'd like to report tow bugs.

  1. Check the map it's showing the circle inside the blue zone.
  2. Week one missions are sometimes appears in week tow. Which makes a real confusion.
    Please fix this
tight zealot
#

Due to the leak, many users were affected. PUBG should add back all UCs that user had when the leak happened + any purchased UC during this week. Yes pubg will lose some money but customer is the priority. If the customer is not compensated then less users will be willing to pay again.
Thanks

gusty oyster
#

There is a bug in the game that the user can link too many social accounts more than 2 accounts

copper jay
#

Give me solution..my pubg account ban 😟

woeful yarrow
worthy scaffold
#

Hi, my account in PUBG MOBILE has been stolen, and I want support to help me. I need the account. Please reply as soon as possible if you please.

jade escarp
bronze jay
#

Lol you'd think that'd be fixed by now smh

dense cipher
#

So 1) war mode only available every other day 2) Power mode is off 3) No unranked mode still and 4) no option of picking AR/smgs in quick mode so I have to skip 4-5 shotgun/pistol games to warm up with real guns for real games in classic environment? Lol only reason I even see for this game to be so high up there is because Asia and middle east aren't really much in pc gaming and rather prefer mobile. This is why y'all don't have NA players lol this game is so backwards, it ain't even close. There are no modes to legit warm up in classic match environment. This ain't even rare, it happens 6/10 times I try to warm up in quick match, It's been 15+ seasons. What y'all even doing lol

vestal shard
#

Players from different server (here EU and SA) in ME even though there's server lock, people are still playing on different servers and it should at least work on solos where there should be no chance of different server players. Also people uses a lots of loopholes to rank conq and imo mostly NA gets affected with this and FPP is worst in NA like impossible to find matches. Do something about the solos 😐 .

cosmic meadow
#

My account has been accessed by someone and PUBGM in game support isn't being helpful at all. I dont want to lose the account as I have done so many purchases on the account and now someone is trying to steal it all away. It's just so frustrating that the only people who can help you is PUBGM and they're the only ones who aren't trying to help at such matter at all.

glossy radish
fierce hawk
#

Hi why acc banned

fallen crane
#

One Rp mission got disappeared from my rp missions list. It was showing earlier but got disappeared now.
Id: 5395952106
Device: realme 3
Mobile data
Pakistan
I know this is not going to solve the issue lol

coarse yacht
#

Do you not see that many people refrain from playing classic at all the past few seasons?
It’s about time you release unranked classic mode! It’s been AGES
Just mix ranked with unranked randomly in matchmaking if that’s the issue!

left capeBOT
#

Please do not use languages other than English, @foggy echo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

eager pagoda
#

Dear PUBGM Team, i want to tell you that version 1.4 is the baddedt version ever there is too many issues and a huge number of bugs. First with the control layouts, second with some of the specific events which we didn't benefit from such that eid al fitr perks, i have proof pics and i can make video for them.

pine creek
#

I just got the new 12.9 iPad Pro 5th Gen M1 and I jumped on Pubg Mobile and the game looks bad… like iPhone 6 Plus bad.. the graphics need some work or something? What going on? I keep getting error messages as well

magic rose
#

Pubg add solo/duo/squad to arena. Because some players wanna train 1v1 but its so hard to find rooms so pls do that :/

fair sparrow
junior stirrup
#

Hi, I charged my account, but I didn't receive the UC , please help me. ID:5738681023.
Xiaomi A3 .
WiFi
Algeria

tepid sigil
#

Why does only Korean Version have the original Godzilla Backpack and Upgradable Godzilla UAZ?
Are they coming to the Global Version too?
Please, bring them back to our Global Version too!
Let the players have their favorite outfits and enjoy the game!

west ermine
#

Please honorable supervisors to help me. My account has been banned for 10 years, and I do not know the reasons for the ban, and I did not violate the rules and integrity of the game and I strictly respect its laws
ID: 5391840152

potent hollow
#

New M1 IPAD PRO 11 INCH has RESOLUTION issue.. please ADDRESS THIS ISSUE ..controls and graphics are messed up. CANT PLAY ..!!
M1 IPAD PRO 11 inch Latest Generation

pallid niche
#

Recently Ive been experiencing extreme lag. I never got lag for a year and a half since I was playing. I've put the settings to smooth. Still no luck. 😐 help

unique turtle
#

HI. My account has been hack. It says "Log in from another location". I changed my social media password and log out all devices, but it still won't work.
845471036778348544
SAMSUNG GALAXY D20 ULTRA
MALAYSIA
Wi-Fi

nimble ferry
#

PUBG MOBILE hilp me

woeful yarrow
#

I accidentally change my server from Asia to Europe server and i have to wait for 60 days. Please let me change my server once if you don't let me change my server once i will move to pubg new state

rustic jetty
#

i guess everyone in livik is facing this bug.Fix this Asp!
Player identification: 6451976306
Device: Redmi Note 5 Pro
Country: Nepal
Connection: Wifi

echo torrent
#

Dear PUBGM Team
I want to say that why the cheaters is to much nowadays im ranking since this new season but there is too much cheater in every game they rank there teammates so please make your Anticheat strong and give iP ban that this player cannot play again so there will be no more cheaters or give ban also to there teammates 10 year that they should not rank again with cheaters. Because of those cheaters we cannot rank easily we play all the time and spend our money to this game but the cheaters ruining the enjoyment of the games. Like this Screenshot this cheater gave me -35 while ranking and he get banned after 2 days but the points i lost was hard to get it in 3 hours.
Thanks
ID: 5666321318
Device: Emulator
Wifi
Country: Switzerland

fast smelt
#

Why so many players from Asia playing on Europe this season?? Its really hard to kill a conqueror players with 6kd and 300ms.. This server lock is bullshit, if u gonna lock the server lock it so noone can change their main server.

warm shore
#

Can't login using Facebook on my iPad only.

5StarGentleman
iPad 7th Gen WiFi
WiFi
Ghana

potent hollow
#

New M1 IPAD PRO 11 INCH has RESOLUTION issue.. please ADDRESS THIS ISSUE ..controls and graphics are messed up. CANT EVEN PLAY ..!!
M1 IPAD PRO 11 inch. USA. Wifi.

fresh matrix
#

I have EVOGROUND clan... and why you giving same mission as classic?????????? "there is no vehicle in evo ground!!!" —__—

boreal token
#

Hi,
i have problems in the Arena mode. I sometimes see some blinking orange walls ingame, so that i can't see that good.

Ingame name: J4nis
What i use: Samsung A30s
Connection: WiFi
Country: Germany

Server: Europe

pure monolith
#

@clear crystal i request you to please check this guys gameplay he is making 400 point difference in conqueror #1 to #2 . He was hacking pubg mobile from s14.. then he started pushing with hacker in duo now we can't push conqueror because of these hackers.. plz look into the matter 🙏

left capeBOT
brittle hinge
#

I can't find mechagodzilla crystals...is it a bug

west patio
#

#emulator

gilded raven
#

Hello, there is something wrong with the zones.

woeful yarrow
#

Suggestion: It would be great if there is a requirement option in custom room. Player with low league, low level or KD cannot join the room. They have to fulfill the required lvl/league/KD to join. Please take the suggestion!

rain oyster
#

@clear crystal here is another glitch in the game, i blocked someone in the game and he still can send me invitation via notification ?? although i blocked him?

limber mirage
civic trellis
#

huge drop frame rate
there is problem with FPS 90 on settings it's not giving the real fps 90 and it's how on my device from 20-40 fps ... when i start the game the fps will be 90 but when i start the game it's drop to 20-40 and when i restart the game or change press to home button then open the game back the fps will back to 90 then it's go down for 20-40 after few sec

device : Samsung Tab S7 Plus

i hope really you find the issue with that .

uncut agate
#

Peace be upon you, PUBG company. I only had a PUBG account linked to Facebook, and the Facebook account was locked afterwards. You still can't open the account, can I recover the account?

dapper chasm
#

I am having a problem in penetrating my account from an unknown person logging in via the e-mail linked to the game, please disassemble the e-mail link

dusky junco
#

Please avoid tagging the moderator role as a whole, it is only meant for emergencies related to the discord server, @pastel notch.

woeful yarrow
#

TRASH GAME AND DEVS TOO

viscid glacier
#

Is anyone having problems with PUBG mobile where the app gets really laggy? Sometimes my game froze, goes pitch black and get kick out of the game. Also, my ping is only at 30-50ms. So, I don’t know what’s the problem. I am currently trying to re-download the entire PUBG game on my phone.

tardy fiber
#

Why you decrease crystal power

tepid sigil
#

Dear PUBG MOBILE!
Are you bringing back the old Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version?
Why does only Korean Version have them?
Please, bring them back!
The new Godzilla Backpack, MECHAGODZILLA and Mecha Beast Set are so bad!
Let the players have their favorite outfits and enjoy the game!

potent hollow
#

New M1 IPAD PRO 11 INCH has RESOLUTION issue.. please ADDRESS THIS ISSUE ..controls and graphics are messed up. CANT EVEN PLAY ..!!
M1 IPAD PRO 11 inch. USA. Wifi.

tight eagle
#

Kong crystal are too power less

manic fulcrum
#

Hi came across a strange error. My friend list showed me players whom I have removed just few days ago. They were in a match and I had the option to spectate. But after I exit spectate, the player vanished again from my list. Please forward this. We should not be seeing players that are not in our friend list. Thanks

chrome merlin
#

هل يمكنني التواصل لاحد شركا شركة ببجي

left capeBOT
#

Please do not use languages other than English, @chrome merlin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

crisp haven
left capeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @crisp haven. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

woeful yarrow
#

Suggestion: It would be great if there is a requirement option in custom room. Player with low league, low level or KD cannot join the room. They have to fulfill the required lvl/league/KD to join. Please take the suggestion!

solid igloo
#

Many Cross Servers are happening in KRJP server.

Id:5213253067
Device : Vivo Y50 (8GB,128GB)
CELLULAR : AIRTEL 4G+
Country: India 🇮🇳

fierce hawk
#

عه٧

cedar fjord
#

Tencent why kong crystal has no speed and jump power

past vector
#

Please refer to #news for further information, @cedar fjord.

plain light
royal jewel
#

High ping issue and so much packet loose but my wifi is good please pubg mobile fix my ping issue
ID: 5231024463
DEVICE: EMULATOR
COUNTRY : BANGLADESH
SERVER : ASIA
CONNECTION : WIFI

plain fox
#

Good help received from #questions and especially Piston. Thank you.

tardy fiber
flint sonnet
#

Please add the FPP mode in brother in arms.
Iphone
Fiber
Pakistan
Middle east

left capeBOT
#

Please do not use languages other than English, @wooden oxide. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

tepid sigil
#

I've been eagerly waiting for the original Godzilla Backpack and Upgradable Godzilla UAZ in our Global Version.
They are already available in Korean Version.
Please, bring them back!
Make the players happy!

placid lynx
#

It will be great if reason of death will be mentioned in match results. Something like Killed by an enemy, Died in the blue zone, Fell from height and Suicide. Or maybe just add Reason of death column and one word for the reason

lofty onyx
#

Mods what is this new glich our all voices are getting glitched man we are talking and it's like aa aa aa means it's cutting man what the hell and instantly our server time out and we got minus of 35 on crown 1 wtf guys

twin isle
#

hello, the match server is not responding error i'm too lazy to enter the game so can you please help me?

rapid pawn
#

Hello, Someone is logged into my account and I cant get rid of him! I unlinked and changed my social account password but he is still logging in, I log out all devices but not works, He aslo play a game 🙂 changed my flag and ....... pleaseee help

woeful yarrow
steady hamlet
#

USER ID: 5259436844
DEVICE: iPhone 12 Pro Max
NETWORK: Wi-fi, fiber
COUNTRY: Italy

Hi since the update I’ve found this bug, when I press in the right side of the screen It seems I press in the left side. I think it’s a graphic bugs correlated to the calculation based of the notched screen because after the update I’ve found it reseted to 0 (I had 60 on notched). Anyway this bug appears just when the matches start, It doesn’t appear in the pre lobby and pre tdm lobby.

warm spindle
#

Please remove this bug.
I've died three times now to it.

https://youtu.be/w6NOX89SC_o

INVISIBLE TRICK WITH HOT AIR BALLON IN PUBG MOBILE !! GODZILLA MODE !! AMAZING TRICK !! EASY TRICK

Hi, Welcome to our channel guys.... Hope You Enjoyed alot and do not forget to Like, Comment and Subscribe.......
FEEDBACK IS ALWAYS APPRECIATED.

WANT TO SEND SOME POPULARITY -
PUBG ID - 5182159293 (RAVANxansh)

FOR HELP WITH DONATION -
PAYTM - ...

▶ Play video
digital osprey
#

Where mech godzilla crystal and kong crystal?

fierce hawk
#

User I'd: 5950977198
DEVICE : SUMSUNG A10S
NETWORK WIFY WE
COUNTRY EGYPT

thorn pelican
#

Please reply from any person specialized in PUBG Mobile, because of the importance, unfortunately, I spoke to PUBG company via private mail and contacted them through the game for a period of more than 6 months in a row. Someone inside the company helps me. My own account. I paid a lot of sums. I will not be crazy until I violate anything from the rules of the game and this is my private account number. I hope that a person inside the company will understand my position well. The ban on my account is lifted due to the importance.
Id 5437706481

hollow stirrup
#

Hey any mods or so have any ideas when pubgm will be adding my COUNTRY flag guyana 🇬🇾 to the game?

tepid sigil
#

Are we getting the original Godzilla Backpack and Upgradable Godzilla UAZ in our Global Version?
Why does only Korean Version have them?
Treat all the Versions equally!
Bring them back to the Global Version too!
Let the players have their favorite skins and enjoy the game!

bronze yarrow
#

My game id:5394648170
Yesterday i want to buy prime but it fail due to that given below error and my amount also deducted from my balance

charred pawn
#

Top 1 of due muddle east in bio say and every one know hack and he say that but no banned
Tell me what is the pan ban , we play for rank but cheater s not let us becz pubg no band the cheatrs so i deleted pubg

opaque roost
#

My account has been blocked without any reason what to do

true portal
woeful yarrow
tropic spruce
#

If u put skin on mag or other accessories and change gun will happen this..

short oriole
#

Numeric User Identification - 5566494137
▫️ Device - IPad Air 4
▫️ Wi-Fi/Cellular - Wi-Fi
▫️ Country - Canada

tight storm
#

Hi, though i mute other teammates voice, i still hear them, why?
i have galaxy s9 please help me
51472049129
S9
Wifi
Sweden

woeful yarrow
#

@quiet falcon i got b@nned for 7 day due to cheating teamup but i sended request in world chat to player to join i don't know who was cheating

latent belfry
#

Volume gets low on it’s own while playing the game. The only way to fix it is to swipe down for control center and then swipe up again.

ID: 537968324
iPhone 12 Pro
Wifi
Myanmar

tardy moth
#

Kindly fix the staircase or balcony bug it's really anoying!

woeful yarrow
#

We are keep reporting that asian server delay for sriLanka. Ping is green but we can see big delay in game when compared with other asian countries.. will you fix this or keep ignoring us.. we curse you!!!

odd condor
#

While shooting I'm getting a full black screen!
5293647075
Samsung galaxy m21
Cellular
Srilanka

tacit forum
fresh matrix
#

Grenade and smoke = rip Bagpack space.

coarse kayak
#

PUBGM Please fix your goddamn game , ive been trying to push conqueror for the past 5 seasons and have been unsuccessful as the servers keep crashing and i have to recconect my internet/cellular 100 times per game , ive gotten almost 500 minus points this season just because of server crashes , even bits come and kill me and i cant do anything

chrome bluff
#

Sir,  please help me

Pubg mobile added new achievement

" I'm so unlucky"' how to complete this hidden achievement. Please tell me sir.

solid igloo
woeful yarrow
#

ROG Hpone 5 does not support 90 fps Why

surreal pike
crisp spoke
#

Hi I hope I find here answer , I play pubgm on Galaxy s21 ultra and with buds pro , all sound is good also mic on lobby but in game the mic don't work good sometime is mute and can't ear me who know this problem ?

woeful yarrow
#

Yooo pubg fix the karakin map gilich lads got killed fr that shit lot of times

limber mirage
#

no self promotion, please go through our #735483472432594994 before you post anything, @swift sedge.

fair sparrow
#

New M1 iPad Pro 12.9 2021 has a resolution problem. All the buttons and ui seem zoomed in and in game it is really blurry.

  • 511071997
  • 2021 M1 iPad Pro 12.9 in
  • Wifi
  • Spain
tepid sigil
#

Bring back the original Godzilla Backpack and Upgradable Godzilla UAZ to the Global Version too.
Korean Version has them all!
Treat all the Versions equally!
Let the players have their favorite skins and enjoy the game!

woeful yarrow
#

@kind obsidian whats your device name. don't be so frustrated. they r trying their best and you don't need to play in HD to play as a pro. If you dont have a good device buy a new one. Don't blame the developers.

scenic portal
hardy pike
fading urchin
#

Facing this error again.
YOUR ACCOUNT HAS BEEN LOGGED IN WITH A NEWER VERSION

Yesterday I uninstalled the game, and downloaded again'from the official site, installed it.
Was working fine.
But now it's showing this error again.
I've changed my pass too, my pass is very lengthy and has combination of all characters like small letters, capital letters, numbers, symbols.
It's like 20 character long pass.
What's this error all about.
I've restarted my device, still same error.

ID - 5153613503
Device - OnePlus 6T
Network - Mobile Data
Country - India

kind dock
#

Hello. I have bought new iPad Pro 2021 11 inch, to replace my previous one (iPad Pro 2018 11 inch). Despite both have the same size, the display in not the same. In fact, it seems that in the new iPad Pro 2021 11 inch, the display is to big. The front appears to big, the button of HUD (controls) appears also to big. For exemple when i try to import my HUD (controls) from the old one to the new one, it does not feet, like some buttons are outsite the screen and are too bigger. It is like the pubg mobile apps diplays the screen like it is a 12.9 inch even if it is an 11 inch. Some friends that have the same new iPad have the same issue. The display of the graphism is awfull because too bigger. I think that pubg mobile is not correctly recongnizing the new iPad Pro 2021 11 inch as an 11 inch but as a 12.9 inch. I want to know if it is possible to send this bug to Tencent developers team, or how can i contact them regarding this issue?

ID - 5186787453
Device - iPad Pro 2021 11 inch
Network - wifi
Country - France

subtle prism
#

Hi... Der .. support
I was living in Europe recently, but I moved to Africa, specifically Egypt, according to the working conditions, but I have a small problem, which is that I cannot change the region within the game. When I discussed the problem, they asked me to call tech support.
My ID / 5407912730

Name / Haytham Nabil
Born / 29/09/1994
Sex / male

Thank you very much

river sky
#

@clear crystal for God, see the unranked solution thing

modern cliff
#

I will bee inthe top 60 but it showing not ranking @clear crystal

green thicket
#

Please fix the Signature. Whenever we finish writing and hit enter(done✅) it disappears and old signature reappears. I hope you understand what I am saying 😅..

inland iron
#

Hello my account was falsely banned for 10years. Are there any solutions you could suggest to have it back? I did not cheat

jovial wing
#

Can someone help me, my pubg account has been stolen

dense cipher
clear crystal
rough heath
rare sentinel
#

This suggestion is to improve the security of an account.

If a cheater tricked his victim into stealing his account, it would be important that when starting on a new device and linking a social network, that new social network has to wait (I don't know) 1 month to be able to unlink a different social network.
In the same way, that any unlink is canceled if the account is banned for just 7 days. In addition, that the user can block access to his account through the intruder's social networks and/or the stolen social network for security reasons while the support service investigates what happens.
On the other hand, that in the message that a new version was started, it also appears that you can contact customer service if you think there is a problem (and add a button to go to support service).

proud sandal
#

@clear crystal kindly look into it its been there for a week reported ingame as well but I don't think got noticed on

There is a huge delay in servers, even in 40ms or 30ms firstly we don't get Pakistani server the ping is 160ms normal and if we get Pakistani server we just get huge delay on 30ms as well 🤷‍♂️

Getting either Bangladeshi lobby or Indian lobby not even Arabic lobby 🥺
Server is Asia
5324767730
Pakistan
Wi-Fi
Honor 9 lite

runic pasture
#

No state change button please have a solution for me id5220598993Pleading

pallid niche
#

Recently Ive been experiencing extreme lag. I never got lag for a year and a half since I was playing. I've put the settings to smooth and low fps. Still no luck. 😐 help

gleaming blaze
#

Peace be upon you, I hope you solve the problem of imaginary integration. I am coming 44 and fps 60 in integration and important I hope you solve it and many people I know have imaginary integration

late hatch
#

hello pubg my pubg account is not being logged in

rustic jewel
#

My account was hacked. I have recovered it. But my username was changed, my region has been changed, my server has been changed, my flag has been changed and almost all of my UC is lost. Please help. Numeric User Identification - 536363097 , Device - Android ( OnePlus 7 Pro) , Wi-Fi , Country - India

delicate scroll
#

I recently recovered my hacked account back but my server is south America. I had no UC and nothing was changed but I'm stuck in South America server @clear crystal is there anything you can do or do I just have to wait like 40 days. Ign is
THE丨WORST. Player id is 51427658108. I'm on cellular data, oneplus 8 pro. And north America

tepid sigil
#

Bring back the original Godzilla Backpack and Upgradable Godzilla UAZ to the Global Version too.
Why does only Korean Version have them?
Don't leave the people disappointed about the Godzilla Event!
Treat all Versions equally!
Let the players have their favorite skins and enjoy the game!

tacit holly
#

who do i contact for payment problems

forest tartan
#

Anyone facing camera rotation 360 while firng in IOS?
Please help me out

Device : IPhone Xs Max
Location : Pakistan
Character ID : 5287264872

bronze yarrow
#

that,s how you make money and fool people by rubbish payment services

toxic spade
#

My server has been switched to EU from Asia on it's own please assist
Id: 5126634595
Location: Pakistan
Connection: wifi and data
Device: Oneplus 6

brave reef
#

My account in Korean PUBG, someone stole my Facebook link, and 21 days have passed since I canceled the link and raised the game version. Please help me and pay attention. It is. My id:
6385232327
Device:redmi note 9 pro
Wifi:we
Country :Egypt

left capeBOT
#

Please do not use languages other than English, @sharp fulcrum. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

grand atlas
#

16kd hacker ban him asap

left capeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @grand atlas. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

storm hornet
#

5192164331
Ipad
Wifi
Puerto Rico
Hello im having trouble with my ms/ping
And i have good wifi with 200mbs and 12 ping.

fierce hawk
#

User I'd: 5950977198
DEVICE : SUMSUNG A10S
NETWORK WIFY WE
COUNTRY EGYPT
Why my acc banned
I don't make any tinck

silver spade
#

Hey how do you enable the in game match like feature mine is enabled but it doesn't show in the match

woeful yarrow
#

So I’ve Been Facing This Pixel Type Glitch Thing In My Holosight I’ve tried repairing the game still it didn’t resolve the issue, I Think Its A Game Bug As if I had anything wrong with my device it probably would’ve been happening on all the scope.. If it’s A Game Bug Please Fix It ASAP

Device : IPhone XR

tepid sigil
#

Are you purposely trying to make people leave the game?
Lately, all the new Outfits are so bad.
Why do you give all the best skins to Korean Version?
Don't leave the players disappointed!
Treat all Versions equally!
Bring back the original Godzilla Backpack and Upgradable Godzilla UAZ to the Global Version, too!
Let the players have their favorite skins and enjoy the game!

little igloo
#

Kill message delay got me confused every time

kind dock
humble rover
#

Why Huawei devices don't work with pubg

woeful yarrow
#

After this fatigue, I am not found in the classification. I wrote and sent, no one responded .
Character:DI5130740785
Device: IPad Pro 12
Country:Germany
Connection:WiFi FRITZ!Box 6591 Cable
Amjad's name

dense cipher
#

Is this another new feature in update u guys? To land players somewhere where they didn't wanna land??? Game Devs should just remove this feature next patch since we have so much of these useful "features" already

runic ginkgo
#

Im already lvl 30+ bit i still gets this message

toxic spade
#

My server has been switched to EU from Asia on it's own please assist
Id: 5126634595
Location: Pakistan
Connection: wifi and data
Device: Oneplus 6

woeful ledge
#

You all forgot to add the MechaGodzilla crystals, it should've spawned randomly in the red zone

robust lake
#

هلا

solid igloo
eternal stratus
#

Got the number for Close encounter but still Unranked. Waited till Monday to get the title, but it says its unranked. Does anybody has any idea if this is bug or I wont get it?

woeful yarrow
#

My server has been switched from Asia to Europe server on its own please let me change my server
My pubg id : 51354712951
My main server : Asia

toxic spade
#

My server has been switched to EU from Asia on it's own please assist
Id: 5126634595
Location: Pakistan
Connection: wifi and data
Device: Oneplus 6
Any update team?

surreal pike
#

Can you help me here? Where can you help? The system?

pure monolith
#

@clear crystal I want to say you that😭 my account got hacked And now he changed my password and removed my gmail from it..plz can you halp me i am playing this from s4 and i have royal pass from s4.he is a scammer. Plz give me my id back or ban this permanently 😭.help me 🥲
Id:- 5157708712
Realme XT
Cellular
Pakistan

woeful yarrow
#

Dear PUBG Mobile <@&481161015728406538> ,

I am here on a behalf of PUBGM players who also have the same technical in game problems.

Since the new updates, we were experiencing some in game bugs that interrupt our gaming experiences, especially during scrims/ tournaments.

These bugs include

1. Unable to lower down or mute the volume of teammates during the game.
**2. **Grenade glitch that causes a player to throw the grenade unintentionally without even releasing the hold grenade button while cooking it.
3. There is a big delay in the kill feed, from the moment a player knock someone to the moment the players see the notification on the kill feed. These prevent the players during the a scrim/tournament match to speculate or analyse the status of other teams in real time.
4. The font of knock/kill notification is too small to read. We actually like to have the older one back (having the blue colour on the name of the player who knocks/kill and red colour on the player who is knocked/killed will be a very big help for us)
5. Sometimes there is no gun sound when an enemy is firing at us.
6. After firing, reloading and switching to the second gun, the player is unable to reload and fire the gun immediatly. (from the visual perspective, the magazine looks somehow stuck and is not attached to the rifle).

Thank you, I hope you fix them very soon because we love to play PUBGM.

ID: 5165038522
Pocco X3 pro
Wifi
Germany

last wave
#

Please fix this issue asap.. cannot mute or lower individual teammate’s audio… sometimes the audio can go so loud that its impossible to listen to ingame audio, and this makes me think why people put their microphone in their mouth while playing.. 🥺
Device: iphone xsMax
Cellular wifi both
Nepal

woeful yarrow
#

Very bad services from a failed company. You are employed in Bebji. You take a monthly salary. You do not respond to what I write. People claim to be from PUBG company come to solve the problem and steal my account because of the negligence of the other employees. Do not respond to solve the problem

crimson bramble
#

The new Kong and Godzilla pets do not appear visible to other plays in cheer park. Myself and few of my in-game friends that have thee pets said that they have experienced the same issue. Other players are able to hear the pet and can see Kong's toy helicopter but only the helicopter, no Kong. The pets only seem to appear when the cheer park is about to expire with roughly 10mins left. Could this be looked into please? I'm sure the owners of the pets would want others to see it considering it can cost quite a bit to get and would be a waste if the owner was the only who could see the little buddy.

Thank you

In-game ID: 521775897
Device: iPad Pro 12.9in 2020
Connection: Both Wi-Fi and Cellular (mostly Wi-Fi)
Country: United Kingdom

tepid sigil
#

When can we expect to have the original Godzilla Backpack and Upgradable Godzilla UAZ in the Global Version?
Why does only Korean Version have them?
Don't leave the players disappointed!
Bring them back to our Global Version, too!
Let the players have their favorite skins and enjoy the game

ember cloak
#

ello my account was falsely banned for 10years. Are there any solutions you could suggest to have it back? I did not cheat

left capeBOT
#

Please refer to subpoint 2.12 in #faq for further information, @ember cloak.

pallid niche
#

Recently Ive been experiencing extreme lag. I never got lag for a year and a half since I was playing. I've put the settings to smooth and low fps. Still no luck. help

willow apex
#

Everytime I mute somebody ingame I can still hear his voice and background noise.

@placid lynx nope.

obsidian tundra
#

Please guys fix this problem aim assistant can kill you From behind anything

dense cipher
#

Why tf character freezes for like .5 seconds after u done shooting? It was never like this before last 2 seasons? And at 90 FPS. Every "update" seems like downgrade now, Before last 2 seasons Moments were swift and u could swiftly sprint left/right even a mini micro second after u done shoot your rounds but now it freezes for .5 second eventho I was pulling my joystick all way to right. This happen on every device I play, iPhones and droids lol

placid lynx
tight eagle
#

Kong crystals are too powerless. I think it would be better if you increase the speed by 50% and jump speed by 90%

storm stag
#

Pls Fix this bug or is it fixed in pubg ?
could someone tell me
https://www.youtube.com/watch?v=K9dqdopvtao

When comparing the hipfire of iPad vs iPhone, you will realise that the hipfire spread of iPad is much smaller and compact than the iPhone hipfire spread. This gives an advantage for iPad users to spray down enemies with hipfire at ranges that iPhone users have to ADS. Many tests were done in this video and why this advantage occurs is discussed...

▶ Play video
fallen mirage
#

I’d: 589852539
iPhone 12
WiFi
USA
Fix desync pls, I was behind the wall before he started shooting, I also had 20ms I think

obsidian birch
#

Blocked for playing a new mode where you need to kill iron Godzilla

humble peak
#

Hello, Tansent. I would like to ask you about my new phone asus rog phone 5 8 ram 128 rom

Snapdragon 888  144 screen refresh rate  But inside PUBG MOBILE, it only occupies 60 frames. Why? Will an update for 90 frames for the phone come within the game or will it never support it?  I would like to answer me as soon as possible. Please I would like answers and thank you 🥺😮

bleak snow
#

Good afternoon. A new mode against Mechagodzilla has been released. I played for the first time and I liked it. I decided to play again. But for the fact that I played the mode for the second time, my account was blocked. Please solve the problem. Sincerely, your player.😩

floral rune
#

My Device Lagging This much What to do .. Is there any problem my side or it happen to every one .. Can you please solve it Guys
My PUBG I'd:-61455708268
Device :- IPhone12
Network :-wifi
Country :- India

floral tapir
#

reinstall

tepid sigil
#

Bring back the original Godzilla Backpack and Upgradable Godzilla UAZ to the Global Version too.
Why does only Korean Version have them?
Don't leave the players
disappointed!
Treat all Versions equally!
Let the players have their favorite skins and enjoy the game!

woeful yarrow
#

The problem is not resolved. Go by yourself. Check the region. My name is not classified in Saudi Arabia. You are employed to verify the classification. Watch the classification. I did not get the hashtag after fatigue. It is ranked among the top 10 in the destructive hashtag in Saudi Arabia.

jovial shadow
#

Fucking game i just spend 2000$ for a garbadge game full of hacher and u cant do Not Hind. Fucking PUbg mobile in 5 game i get killed by 5 hacker. No ban anyone of thèm 4 day now. One exemple .solo hacker helping his friend. Klled us to give his friend thé game

dense cipher
#

You can very clearly see 1) I didn't press fire button second time like I did first time 2) pings didn't spike lol can you guys add a SINGLE "update" (even mini ones) without adding 1029292 more bugs with it? Just hand it over to riot games guys, they're known for moba but they'd prolly still do better job at maintaining y'all mobile verse. It would be beneficial for both lol or Activision

sudden trench
#

Unable to find match in solo game loop emulator

woeful yarrow
quartz dew
#

Please fix this force close

Id : 587599490
Device : Redmi note 9 pro
Connection type : Cellular
Country : Indonesia

warm spindle
#

@storm stag Spend more money for a better device instead of complaining 🤣

Android has worse recoil than IOS but that's a hardware issue the same as the iPad and iPhone.

Complaining over nothing just upgrade your device.

drowsy dirge
#

Gyroscope is not working, my char walking like shit

tepid sigil
#

We need the original Godzilla Backpack and Upgradable Godzilla UAZ in our Global Version, too!
Why does only Korean Version have them all?
Treat all Versions equally!
There are so many bugs, glitches and cheaters in the game.
Let the players have their favorite skins, so at least that way they can enjoy the game!

shadow pagoda
#

My monsters don't load in and I can't even shoot them. Had to wait for my team to take it out.

final shard
#

The new mode of godzilla and kong the one that has cutscenes after they kill mechagodzzila my pubg crashes and go back to home automatically fix that

placid lynx
#

Suggestion 1: Stealth mode is pretty useless with limitations. It's like having a pool but only 3 buckets of water.

Suggestion 2: Add colored name to the maps with high loot so hot drops keep changing all over the map and players can enjoy every corner of the map. Dropping in same location all the time is very boring.

storm stag
robust arch
#

Dear Sir/Madam,
Ihave changed my in game server from asia to (europe/s.a) 10 days ago y mistake..As i didn't knew that we can't change the server after update.So
please change my server to Asia again.
My pubg id-5578070301

lavish elk
#

Ghostman089, iPad Pro 2017 , wifi , Australia

hot prairie
wanton atlas
toxic spade
#

My server has been switched to EU from Asia on it's own please assist
Id: 5126634595
Location: Pakistan
Connection: wifi and data
Device: Oneplus 6
Any update team?

woeful yarrow
#

trash game

ashen hamlet
woeful yarrow
#

2nd time what now
Want glacier
Everything is useless for me stop buying rp
All rp Owned till season 18

tepid sigil
#

Bring back the original Godzilla Backpack and Upgradable Godzilla UAZ to our Global Version, too!
Why does only Korean Version have them all?
Treat all Versions equally!
There are so many bugs, glitches and cheaters in the game.
Let the players have their favorite skins, so at least that way they can enjoy the game!

fallow edge
#

Pubg team