questions

[celest shadow]

What concerns do you have with the status option, @fierce night?

[fierce night]

when u activate this they write down that you "stealth" 😂😂😂😂

[celest shadow]

You will appear as offline to players in your friend list if you enable the Stealth mode, @fierce night.

[fierce night]

that the problem you appear online with stealth 😂😂

statue

[olive dove]

Only customer support can help with your issue, you may contact them in your native language to explain your issue clearly.

[fierce night]

same as do not disturb

[celest shadow]

Will it show the same thing if this player is in your friend list and not crew?

[fierce night]

yeaah same

[fierce night]

that why ui said it stupid option 😂

[celest shadow]

Can you please provide a screenshot of this?

[fierce night]

let me run my pc again

[celest shadow]

Sure thing.

[olive dove]

@fierce night It seems like you are facing an issue with the new added feature.
If you think this is a bug, please report it through the report feature in the bottom-right corner of the main menu. You can also submit a report in #old in compliance with the channel's pinned instructions.

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fierce night]

i checked it in clan and crew show stealth in the first list show offline

the thing is all my friends are with me in the clan 😛

[warm talon]

Good greeting
My account :
Y | 『Kïɳɠ』
ID 5185418839
Please delete all links
Except for Facebook, in pubg

This is because my Facebook account was hacked, and technical support was contacted with them, and documents were sent to own the account, and they stated that I could restore my Facebook account within a period of 30 days.

I think the thief will unlink Facebook and add a new link, please don't believe it

Please do not accept any link or cancellation starting from the date of May 7 until June 7 so that I can return to you as soon as I restore my Facebook

Thank you for helping me

[celest shadow]

Yes, it will show as offline for your friend list. Please refer to @olive dove's message and share your feedback in this regard to the developers, @fierce night.

[fierce night]

sure thing .

[celest shadow]

Thank you, @fierce night.

[delicate mango]

Hi i can talk with you about one problem with one team in all star challenge?

where i can open a ticket?

[celest shadow]

Hello, @warm talon. You should contact the customer service in-game and request them to unlink the unauthorized person's social media account. You may refer to the following screenshot as a reference:

[celest shadow]

Do you mean the All-Talent Championship?

[delicate mango]

yeah sorry

[celest shadow]

Of course, please state your inquiry.

[delicate mango]

they lost the email where pubg say they have a place for pmco

okokok

[celest shadow]

Is this your team?

[delicate mango]

look i send the ss

[celest shadow]

Do you mind editing your report in #old to include the following details for the developers, @fierce night?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[celest shadow]

What happened to this in-game mail? Did they delete it?

[delicate mango]

yeah he delet the email so dumb

[warm talon]

I can’t open my account in pubg,the hacker changed, just help for delete all links except for Facebook

[celest shadow]

Was the in-game mail only sent to the leader of the crew or the teammates as well?

[celest shadow]

You can still contact the customer service from the login menu. Select the Help option on the top-right to start a conversation with the customer service.

[delicate mango]

just the leader

what we can do?

we send a message in support and dont answer us

[celest shadow]

Does the leader know where the Click Here link leads to, @delicate mango?

[delicate mango]

i have a ss

he dont register the team

he just see the link and for the emotion left the link and go with the team

and then the dump player delete the email

[abstract meteor]

i downloaded the game apk from official website, it told me apk not installed

[celest shadow]

I understand. He should not have deleted the in-game mail. Will get back to you in a while, @delicate mango.

[delicate mango]

okay tysm

[celest shadow]

Please download and/or update your game from the Google Play Store or AppStore, or other app markets that you may be using.

[abstract meteor]

then why its avaliable in game website !!

[quaint python]

Why henedy event not show in my acc

[warm talon]

I did it before but nobody talk with me, and they cloose conversation

[sick shale]

Where are you from?

[quaint python]

Egypt but he write im from usq

Usa*

But iam egypt

Ain

Where are you from?
@sick shale what can i do

Help me please

[silk yew]

my pubg account has been hacked i just recovered my twitter account but the problem is that the hacker added an email to my account how i can remove the email

[sick shale]

Events are available based on your in-game region, the event you're referring to is supposed be available only in Middle East region

[silk yew]

my pubg account has been hacked i just recovered my twitter account but the problem is that the hacker added an email to my account how i can remove the email

@sick shale help me please

[void lark]

@olive dove hey i didn't get any update

[olive dove]

The 1.4.0 update will slowly roll out on May 11 at 02:00 UTC and should be available to everyone on:

▫️ App Store by May 11, 03:00 UTC
▫️ Galaxy Store by May 11, 06:00 UTC
▫️ Amazon Appstore by May 11, 08:00 UTC
▫️ Google Play by May 11, 15:30 UTC

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised email address.

[void lark]

@olive dove but it is written 00+ utc

[night cloak]

I can’t download the update

[olive dove]

Please refer to the official announcement at #news

[gleaming coral]

where update

[storm flume]

Please refer to this channel's pinned messages for further information, @gleaming coral:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[gleaming coral]

where update?

[rough cargo]

Is the update in the app store or in-game

[olive dove]

The update will be rolling out soon, please check the pinned messages in this channel.

[rough cargo]

Is it being pushed out by region/ or timezones

[void lark]

@olive dove update on google store is 15:30 utc

[rough cargo]

What time is it right now in UT

UTC

[void lark]

00:00 utc

[cursive pulsar]

after 14hours and 50 minutes

[rough cargo]

Wow I have a few hours then.

[void lark]

@rough cargo 00:10 utc

[sick shale]

Have some patience please.

[random spire]

How to use it?

[sick shale]

The event has already ended, you can't use it anymore

[gleaming coral]

i have iphone

[void lark]

@lime juniper why upadte time is lated

[celest shadow]

The update will roll out in a few hours, @void lark. Please be patient.

[void lark]

@celest shadow how i can patient its 15 hours

[rough cargo]

That's weird how I have it on my android but not my iPad

[celest shadow]

It will not take 15 hours, expect to be able to update the game in a few hours. It will slowly roll out at May 11, 02:00 UTC. Please refer to #news for further information, you will need to convert UTC to your own time zone.

[warm talon]

I did it before but nobody talk with me, and they cloose conversation

[night cloak]

[void lark]

@celest shadow but in #news its 15:30 UTC

[night cloak]

By 15:30 UTC. Not at 15:30 UTC.

[celest shadow]

Please make sure that you answer the FAQ bot according to your issue.

[warm talon]

The bot does not resolve hacks and unlinking

The bot ends the conversation

He didn't direct me to customer service

Please help me

My account :
Y | 『Kïɳɠ』
ID 5185418839

Email:
[e-mail]

Please delete all links
Except for Facebook, in pubg

This is because my Facebook account was hacked, and technical support was contacted with them, and documents were sent to own the account, and they stated that I could restore my Facebook account within a period of 30 days.

I think the thief will unlink Facebook and add a new link, please don't believe it

Please do not accept any link or cancellation starting from the date of May 7 until June 7 so that I can return to you as soon as I restore my Facebook

Thank you for helping me

[stuck cairn]

Where is the update for ios

[void lark]

@celest shadow i am not getting discount on first prime pluse

[celest shadow]

It will be rolled out in a few hours, @stuck cairn. Please refer to #news for further information.

[stuck cairn]

😐 thanks

[warm talon]

Can you help me?
The bot does not resolve hacks and unlinking, ends the conversation

[celest shadow]

The Prime and Prime Plus subscription costs $0.99 and $10 respectively, there are no discounts for first-time purchases anymore.

[celest shadow]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[true tulip]

When is 1.4 coming

[void lark]

@celest shadow how can conta5

[celest shadow]

The update will slowly roll out on May 11, 02:00 UTC. Please refer to #news for further information.

[celest shadow]

Can you please rephrase or send your question again?

[void lark]

@celest shadow how can i contact

[celest shadow]

Who would you like to contact?

[void lark]

@celest shadow in game coustmer support

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @void lark.

[warm talon]

I regret this I sent a lot of e-mails, but to no avail, after 5 days the hacker could do my account

Help me help me Please Please

[storm flume]

Please refer to this channel's pinned messages for further information, @true tulip:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[quaint python]

Help

Someone is here

[celest shadow]

Hello, @quaint python. How can we help you?

[quaint python]

Now iam egyptain good?

My region in pubg is usa and i want henedy event

And i cant change region

What can i do

[celest shadow]

Why are you unable to change your country/region?

[quaint python]

187 day i think

[fast tusk]

I want to know the reason for blocking my account. I hope for a reply and thanks. 565864348

[quaint python]

To change

[nocturne willow]

hi

[quaint python]

Idk how many days

[celest shadow]

Unfortunately, you will need to wait for the cooldown before you can switch to another country/region, @quaint python.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fast tusk.

[quaint python]

But i need henedy event

[nocturne willow]

My account is blocked in pubg mobile without any reason Please Help 😦

[quaint python]

Can the system change this?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne willow.

[celest shadow]

No. You will need to wait for the cooldown. We hope you understand, thank you.

[quaint python]

But the henedy event will end after the cooldown

[celest shadow]

Please know that no one will be able to help in this regard as you are required to wait for the cooldown before you can change your country or region.

[night cloak]

When will the Godzilla event start ?

[quaint python]

Look i want the system change it

[celest shadow]

Today, on May 11.

[night cloak]

Is it out yet ?

[celest shadow]

They cannot. Please do not keep repeating your questions here as we are unable to assist you any further.

[quaint python]

Ok 💔🥺

[celest shadow]

The update will slowly roll out for everyone starting on May 11, 02:00 UTC. Please refer to the pinned messages of this channel or #news for further information.

[night cloak]

Ok thx

[west tendon]

why one is 990 mb and one 600 whats the differnce?

which one should i download and install

[celest shadow]

Are you playing PUBG MOBILE on your desktop or mobile device, @west tendon?

[west tendon]

pc emualtor

[storm flume]

You can now access #emulator-chat and #emulator-support, @west tendon. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

We recommend that you use the Gameloop emulator to play the game, @west tendon. You may use #emulator-support for further assistance.

[west tendon]

but the apk is updated its new i just want to ask quetion about apk

[celest shadow]

You can download either one of the APK, the 661 MB variant is the compact version. They are both the same.

[west tendon]

compact means?

[celest shadow]

The 661 MB Android APK is meant for devices with a smaller storage space or if the player has a limited storage on their device.

[west tendon]

ah ok

[trim mauve]

When will the update release ??

[west tendon]

thanks btw

[celest shadow]

The update will slowly roll out on May 11, 02:00 UTC. You may refer to the pinned messages of this channel or #news for further information.

[night cloak]

Why armor got removed :(

That was my fav mode

[celest shadow]

After the update, Metro Royale and Power Armor modes will be taken offline for refinements and will return at a later date.

[night cloak]

Oh okay thanks

[lusty wasp]

Can anyone tell me why I can't play bonus challenge?

[sick shale]

Bonus challenge is a region-specific event and it may not be available in your region.

[lusty wasp]

Is there any other way for me to earn UC by playing matches?

[sick shale]

I don't remember any other event in-game like Bonus challenge, @lusty wasp But you can participate in #events to win some UC!

[analog fable]

Is this a bug? I'm supposed to have a regional rank lol

[lusty wasp]

@sick shale what kind of events?

[sick shale]

There are many types of events, you can find more information in that channel!

[analog fable]

Should I report this in #old ?

[sick shale]

You might have been unranked due to a suspicious activity was detected on your account, you will be ranked again when the investigation period is over.

[analog fable]

wot

wow i never knew that happens

[analog fable]

Thanks!

Was it due to mass report?

or does it happen once someone reports you?

[lusty wasp]

Will I face problems if I change my region and use VPN to access bonus challenge? And will it be available again in all regions? I am from Bangladesh btw

[analog fable]

Usage of VPN is not recommended

[sick shale]

Could be but I'm not really sure. I'd recommend to contact customer service for further assistance in this regard.

[analog fable]

Alright, will do. Thanks a lot Rebel :D

[still frost]

I'm getting error showing Your account logged in with a newer version even after i have latest version of game

[lusty wasp]

Oh okay, I just have s few vouchers and coins to redeem items that's why I wanted to play it.

A few*

[terse furnace]

In my play story show 620mb pubg mobile.. is it new version?

[golden kelp]

Hi, can you provide the download link of 1.4 version

@sick shale

[still frost]

Go to official website of pubg because update 1.4 was uploaded yesterday at 2pm

[golden kelp]

I'm unable to open that website. That's why im asking here

If anyone have the link then pls dm me

[still frost]

https://www.pubgmobile.com/en-US/home.shtml

[void lark]

@night cloak update not showing on playstore

[night cloak]

@void lark It will be out by 3 PM UTC.

[still frost]

@golden kelp u have to use vpn to access the website from india then before click the download option disconnect the vpn

[golden kelp]

Sir can u pls send the link of 1.4

[night cloak]

Keep an eye on your App Store.

[still frost]

@night cloak no it was uploaded yesterday on pubg official website at 2 pm

[median shadow]

Hello any help here ?

[still frost]

@golden kelp check out above i already shared

[night cloak]

Turn on auto updates to get the update installed automatically.

[void lark]

@night cloak what frist that piston told 2+00 utc now 3 and in last u will say at 15 utc

[still frost]

Official website is more trusted than playstore

[night cloak]

3 is for iOS. 15 is for Android.

[void lark]

@night cloak what ??????

[still frost]

@void lark u should download from official website

[night cloak]

Are you on iOS?

[void lark]

@night cloak why its too much lated

[median shadow]

Guys please help
I just updated the game and my uc gone i don't know how and why all what i have gone !!!!

[still frost]

@night cloak it's available for both and updated

[night cloak]

@still frost Could you not mention me?

[west tendon]

there is key mapping issue in emualtor after new update like every update now we are not able to control keyboard cntrl not work

[night cloak]

@void lark Different platforms, different timings. Unfortunately.

[lusty wasp]

Which one should I download?

[still frost]

@lusty wasp that's what I'm saying

[lusty wasp]

Or should I wait for it to come to play store?

[storm flume]

You can now access #emulator-chat and #emulator-support, @west tendon. Revert this at any time by sending .emulator in #481204134859505684.

[void lark]

@night cloak seriously but piston its 2 Utc

[median shadow]

So no help here OK.

[night cloak]

@void lark 3 UTC for iOS. Please checkout #news for more information.

[still frost]

@lusty wasp 990 mb version contains 330+ non hd lobby graphics and 600+ mb only contains new update

[lusty wasp]

Non-HD lobby graphics? @still frost

[still frost]

@lusty wasp yaa as u know we have to choose from non hd and hd during installation of new game

[olive isle]

@night cloak are you update your game

[still frost]

@lusty wasp and for that u have uninstall previous game

@olive isle updated...

[night cloak]

@olive isle I didn’t yet.

[still frost]

Update was made available yesterday 2pm

[lusty wasp]

Will the 900mb have any significant effect on my game?

[olive isle]

@lime juniper i need a help

[night cloak]

Yes, @olive isle?

[still frost]

@lusty wasp No because u don't have to download 300mb+ update in game if u download it already

[lusty wasp]

Or is the 600+ mb update the more important one?

[still frost]

@lusty wasp after 600+ mb download u have to choose download from 300+ mb resource pack or 500+ mb resource pack and as u know in game internet speed is slow that's why

[olive isle]

@night cloak i can't find Mele mastery V achievement

[night cloak]

What does this mean

@olive isle Could you share a screenshot?

[lapis chasm]

@night cloak I downloaded the update, but my events are missing

[night cloak]

Hello
I got into this event, he recorded me at the event, and he took 570 UC

[lusty wasp]

Can you be a little more elaborative? I am sorry for asking so many questions

[olive isle]

@night cloak

[night cloak]

@olive isle Please use #old.

Answer me

[still frost]

@night cloak scan the screenshot in google photos app for language translation

[night cloak]

@lusty wasp Download whichever you like. Both are same.

[still frost]

@lapis chasm events will show when it will globally out for all

[lapis chasm]

Thanks

[still frost]

@lusty wasp what you want to know tell me i will surely elaborate

[night cloak]

Will the update come out for all iOS devices at sharp 3:00 UTC or it may take a hour or so?

[patent marsh]

Is the update ingame Or playstore?

[night cloak]

You just purchased the next season Royale Pass early with Discount.

@patent marsh Play store.

[still frost]

@lapis chasm not a problem 😀

[lusty wasp]

If I download the 900mb pack, will I also need to download the 600mb pack as well?

[night cloak]

@night cloak by 3 PM.

@night cloak okay thanks have a great day

@lusty wasp You will need to download resources in-game regardless of what you download.

Will there be any issue if I download the apk from pubgmobile.com

No.

[night cloak]

Ok. Thank you

[still frost]

@lusty wasp No bro because if u download 990mb version it will contain 660 + 300 mb resources pack in it

[night cloak]

Third party website

[still frost]

@night cloak No problems as i updated yesterday 2pm from official website

[dreamy belfry]

What happen this

[night cloak]

You got a ban.

[still frost]

@night cloak pubgmobile.com is official source not third party

[dreamy belfry]

Permanent or temporary man

[night cloak]

Temporary. Just change your internet.

[lusty wasp]

That's exactly what I wanted to know, so the 600mb pack is included in the 900mb one?

[still frost]

@dreamy belfry till 7:33 pm

[dreamy belfry]

Ok

[median shadow]

Guys please help
I just updated the game and my uc gone i don't know how and why all what i have gone !!!!

[night cloak]

@median shadow Contact the customer service in-game.

[median shadow]

There is no direct message to them just some articles

[still frost]

@lusty wasp yes bro it's 660 + 300 where in 660mb version u have to download 300mb pack in game or 550mb pack as we download it in past

[patent marsh]

Can I get download link from official website

[still frost]

https://www.pubgmobile.com/en-US/home.shtml

[night cloak]

@median shadow Follow the correct options to be able to write them.

[median shadow]

Is there any other way?

[night cloak]

Unfortunately, no.

[median shadow]

Ry

Ty

[night cloak]

When metro closed

[olive isle]

@night cloak can you tell me really developer see user feedback on #old people sharing news article

[night cloak]

No such information, @night cloak.

[still frost]

@night cloak It's not closed in 1.3 version yet

[night cloak]

@olive isle Yes.

Ou ok

[odd cave]

Why the installer is not updated in instagram?

[night cloak]

Metro will be closed after update.

[lusty wasp]

@still frost thanks a ton bro.. just two more questions, if I download the 600mb version all I will need to do after that is download another 300mb pack in game? And if I download the 900mb version do I have to uninstall the game?

[still frost]

@odd cave Installer in Instagram???

[odd cave]

I mean Official page of instagram has link to download

But it is not updated

[still frost]

@lusty wasp U have to uninstall the previous game if ur from India and in game 660mb version u have to choose download from 300mb package or 500mb package depends on ur device ability

@odd cave https://www.pubgmobile.com/en-US/home.shtml if u want link go to this

[odd cave]

Has it updated for sure?

[lusty wasp]

I have a SD865 device, so I guess 500mb it is?

[still frost]

@odd cave It was updated yesterday 2pm then i think there's nothing in doubt

[odd cave]

Okay thank you

[still frost]

@lusty wasp yes u can download 660mb version then u should download 500mb package in game during installation

[brisk jetty]

V1.4 Release Time Someone will tell when Bangladesh time will be available in Play Store.

[lusty wasp]

So I don't need to uninstall the game?

[still frost]

@brisk jetty Go to official website https://www.pubgmobile.com/en-US/home.shtml it was updated yesterday

[olive isle]

You can download from official site

[still frost]

@lusty wasp If u r from India then you have uninstall the previous one for not facing any problems in future

[lusty wasp]

Bhai shondhar por peye jaaben probably, ageo hote paare

[olive isle]

No need to uninstall i am from India

[lapis chasm]

Is this real??

[brisk jetty]

Oh... accha

[still frost]

Because if u try to overwrite the existing game then it will show u connection problem or area code error without vpn

@lapis chasm yaa because it was decided to release it today 11 may

[olive isle]

No

[lusty wasp]

I am from Bangladesh, do I have to uninstall it since it's right next to India?

[olive isle]

@lusty wasp no need to uninstall

[still frost]

@olive isle yaa but only for now because after somedays u will get error if use mobile data to play

[olive isle]

I am not using my network operator dns

[still frost]

@lusty wasp No bro that's not a Valid Logic 😂

[lusty wasp]

Ummm?

[low cape]

I need help please, can anyone help?

[night cloak]

What’s the issue, @low cape.

[analog fable]

An event for group purchase, offering discounts when buying RP together with your friends

[low cape]

I dont know i entered that offer and they took like 570 uc

[still frost]

@olive isle If u done it once u have to do it for every update so better uninstall the game as pubg have cloud storage for all backup of control and sensitivity

[analog fable]

You can join the group by entering the ID

[low cape]

I wont take them back ?

[analog fable]

It's like a pre-order

You'll receive your RP19 when it's released

[low cape]

Can u explain more please

[night cloak]

@low cape You preordered the next RP elite with 30 UC off. Discount.

[still frost]

@lusty wasp then you can update by overwriting previous one after downloading 660mb only update

[low cape]

So i will get it even if i didnt compelete the group??

[lusty wasp]

So I don't need to use VPN or uninstall the game?

[low cape]

@analog fable .. um

[still frost]

@lusty wasp No bro because in our country pubg is not banned as i know

[lusty wasp]

No it's not. I completely forgot that it's banned in India, my bad.

[still frost]

@low cape No bro u have to complete the group otherwise u will not get 30uc discount

[low cape]

And i wont take my uc back?

Or anything?

[still frost]

@lusty wasp Yaa that's what I'm saying

@low cape It will added back to ur account after event ends

[lusty wasp]

But If I face any problems anyways, will uninstalling and reinstalling the game once it's available on playstore in my region fix it all?

[sand latch]

My account was hacked by a Kuwaiti person who changed the version of the game and I could not access it. I called PUBG to get my help, but she didn't answer and didn't help me. I contacted the hacker, and the hacker extorted money or used fraud to band my account. Please help me, as I spent thousands of dollars on my account. Why does no one answer me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sand latch.

[analog fable]

it's a preorder for RP19, so u've already paid for RP19

[low cape]

Fire thank you i thought i would lose my uc and wont get anything

[still frost]

@lusty wasp If u download the game from playstore it will consume only 600+ mb and u can play without any problems

[low cape]

I mean in the end ill get the rp elite hm?

[sick shale]

@low cape Is this the global version?

[still frost]

@low cape better u add 2 friends and get profit of 30 uc

[low cape]

No its the VN

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @low cape.

[analog fable]

I have it on Global

[low cape]

I ENTERED it by wrong in season 19

9(

[analog fable]

My region is Chinese Taipei

[sick shale]

The answers above are not confirmed, @low cape please read the event rules by clicking on (?) Icon

[analog fable]

It's in chinese

[lusty wasp]

But it'll take another couple of hours for it to be available on playstore afaik

[still frost]

@analog fable ur in game region or ur hometown

[low cape]

Wheres that icon?

[analog fable]

Game region

[analog fable]

at the top, beside the numbers

[still frost]

@lusty wasp Yaa but it's data saving for u and also easy to update

[low cape]

Its in chinese I dont understand I cant even copy to translate

[gleaming coral]

when update in IOS?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @low cape.

[still frost]

O@lusty wasp it will be available to you around 11am and i don't want to wait then go for website update now

[storm flume]

Please refer to this channel's pinned messages for further information, @gleaming coral:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sick shale]

Please move to a discussion channel if you don't require any assistance

[still frost]

I need assistance that's why I'm trying to help others because there's no one to help me

[sick shale]

What's the problem?

[lusty wasp]

@still frost

[still frost]

I'm getting error showing Your account logged in with a newer version even after i have latest version of game and My id is not hacked Game id 5188310749 and name ṩcØrpïØ几 Device Realme 5 pro Network: Jio4G and Airtel 4G

[lusty wasp]

What do you need bro?

[sick shale]

You have to contact customer service via login screen to solve this issue

[still frost]

@lusty wasp then go for website update so u don't have to wait

[lusty wasp]

I am not sure about the timing, that's why I am asking so many questions....

[still frost]

@sick shale I tried but no response from their side

[wise pecan]

how can I link my phone number?

[still frost]

@lusty wasp It will be available at the same time as u had received updates in past

@sick shale Any Mods which can help me

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here,@still frost we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[still frost]

@sick shale Yesterday someone said that maybe it's due to data transfer but is this possible?

[lusty wasp]

Okay bro thanks a ton, I'll wait till 11am and then see what happens, I am practicing a new layout anyways so I guess I have the time

[wise pecan]

@sick shale for nothing…

[still frost]

@clear spindle I'm using pubg global version then why to wait for indian version help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise pecan.

[lusty wasp]

But nonetheless, thanks a ton bro, I owe you one. ❤️

[still frost]

@wise pecan account gone till 17 may

[clear spindle]

If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India or such we cannot help you in here.

[gleaming coral]

where upadte it is 3:00UTC

[still frost]

@lusty wasp It's my pleasure bro

[odd cave]

@clear spindle just a doubt I downloaded the installer from Official website see it shows f.gbcass.com is it safe?

[clear spindle]

Yes it is.

[still frost]

@odd cave Yaa bro it's permanently safe I'm downloading it from last several months after pubg got banned in india

[odd cave]

Hmm okay Thanks

[lusty wasp]

If you ever need anything ☺️

[gleaming coral]

where update?🥲💔

[still frost]

@clear spindle Then where because battleground India group mods said that pubg global mods will help and now u r saying u can't help me?

[clear spindle]

Try restarting the device and wait for a while, you should get that soon, @gleaming coral.

[still frost]

@lusty wasp thanks bro🙏

[lusty wasp]

15:30 bro wait a little longer.

[still frost]

@gleaming coral Go to official website if you want to download now and wait for playstore update if u can wait

[clear spindle]

We cannot provide assistance to you, if the game is banned in your country.

[still frost]

@clear spindle Get that soon what?

[clear spindle]

That wasn't a reply to you.

[still frost]

@clear spindle But then one of you two should help me then why

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[serene bear]

Pubg 1.4 update link is here https://f.gbcass.com/PUBGMOBILE_Global_1.4.0_uawebsite.apk

[gleaming coral]

i have iphone🥲💔

[serene bear]

This is for android bro

[gleaming coral]

they write iphone app store can update in 3:00UTC

[fleet wigeon]

So in New update players need to play game for 15 mins to send popularity and must reach level 15

[clear spindle]

It has been like that for a while.

[storm flume]

Please contact the customer service for further assistance, @grave zinc.

[potent mural]

hii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @potent mural. Remember to read through #faq before asking questions in the support channels.

[fleet wigeon]

Download it from official page

[pseudo tinsel]

On ios ?

[fleet wigeon]

It's already out in IOS 3:00 UTC

[pseudo tinsel]

Nop, just now !

[fleet dagger]

Facing heating issue after 1.4 update @clear spindle

[low cape]

Anyone have idea about if I didnt compelete the group what would happen?

[clear spindle]

Try reinstalling the game and check again. If you're still facing it, please report the issue in #old with these details, @fleet dagger:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[low cape]

Um..anyone help?

[clear spindle]

Click on the ? and see the rules.

[low cape]

It has not english its chinse.?

[formal snow]

Hey

[clear spindle]

Please report the issue in #old with these details, @low cape:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Screenshot

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @formal snow. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Im trying to become an investigator, but the game says i need to keep working on my rank/gaming records. is there a specific quota needed to become one?

[clear spindle]

We do not have information other than this: #questions message

[night cloak]

👍

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[wooden hemlock]

if i purchase uc from midasbuy, will it edible for in-game event?

[terse furnace]

Why not show 1.4 version?

[clear spindle]

It is better to purchase from in-game for such events.

[clear spindle]

Refer this and have patience, you'll get the update: #news message

[past charm]

How come I can't update my game

[wooden hemlock]

need someone to do the experiment for me lol

[terse furnace]

Omg 3.30 PM🥺🥺

[analog fable]

wdym by this?

[wooden hemlock]

there's event in-game that u receive redeem coupons from purchasing uc and i wonder if it edible if i purchase uc from outside the game such as from midasbuy

[clear berry]

Is update in-game or gotta load from store?

[analog fable]

from my past experiences, when uc is credited into your account, you will receive a mail notifying you if your uc purchase

doesnt matter whether you purchased it from Midasbuy or a website like SEAGM

still, its better to purchase from in-game shop to ensure that redeem coupons can be claimed

[night cloak]

Download again it’s happens to me too

[zenith summit]

Why did the Godzilla update not come down to me?

[bold lichen]

I just updated and now all my controls are messed up and the UI is very tiny (example skip button or graphics, controls, Audio etc)

[zenith summit]

@bold lichen 😢

[analog fable]

I think you should report it in #old

[bold lichen]

Ok thanks

[zenith summit]

@analog fable ok

[analog fable]

mine has no issues whatsoever, but it seems to have affected quite a few people

[uncut marlin]

well finally tencent can remove the gmail for us

=)))

[clear berry]

Is update out yet?

[feral forge]

please refer to the pinned message in this channel, @clear berry.

[chrome swallow]

Why everything looks so small

Even my control

Im using iphone 12 pro

[clear berry]

Is it in-game tho or gotta load from store?

[vagrant forum]

App store.

[zenith summit]

@chrome swallow the update is not download me

[chrome swallow]

What?

[zenith summit]

@chrome swallow ؟

[wild scaffold]

I can't update my game

[chrome swallow]

Why

Everything looks tiny

In the update

[patent jackal]

Any support guy here?

[cursive pulsar]

[patent jackal]

i need Keymapping for latest 1.4 update...WASD keys not working

[cursive pulsar]

you are emulator player?

[patent jackal]

Yes bro..ganeloop 7.1

[true tulip]

@patent jackal has the update come on gameloop?

[clear spindle]

The update has not been released to the GameLoop. Using apk files to install the game will lead to an account suspension, @patent jackal. Reinstall the emulator by referring this: #emulator-support message

[storm flume]

You can now access #emulator-chat and #emulator-support, @patent jackal @true tulip. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

No.

[true tulip]

@clear spindle Thx bb

[patent jackal]

Thankx Roxk47

[true tulip]

Its because u downloaded an apk and installed it that way when gameloop releases the update the mapping will be pre installed

[night cloak]

[e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[turbid moth]

New update link

[onyx dagger]

Check out #news, @turbid moth, as the update is rolling out slowly.

[rough cargo]

Pubg made the new mode.. like a real classic.. wow that's a terrible move.

[iron thicket]

Is pubg mobile update?!

[olive isle]

You can download from official website

[rough cargo]

How many coins would u get for spin if I spent 32,000 UC like how many soins does it cost for 120 spo s

[night cloak]

😱

[stone palm]

Does mobile vibration option work in iOS iPad 8th generation

[hard shard]

Hello sir , Today my account from season 2 got banned for absolutely no reason for 10 years , and im playing clean since I’ve started the game and I’m playing on Poco X3 Pro. Today i was update my game 1.3 to 1.4. After update i got a 10 year ban notification. I want you please to check my file and please at least i want to know the reason i got banned and if there’s any possibility to unban my account
Account ID : 5113737423
Player name : Razer妥OP
PLEASE DONT FORGET TO CHECK MY FILE
Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hard shard.

[olive isle]

Are you using vpn

[stone palm]

Does mobile vibration option work in iOS iPad s

[iron thicket]

Finally update

[flint sigil]

Considering that the update didnt show for me , is it okay to use the version on your official website ? At https://www.pubgmobile.com/en-US/home.shtml

[stone palm]

Can anyone help me

[gleaming coral]

what?

[stone palm]

Does mobile vibration option work in iPads

[olive isle]

@celest shadow i need a help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @olive isle. Remember to read through #faq before asking questions in the support channels.

[past charm]

I just finished the update but the event isn't even there

[blissful owl]

why cant I update the game

[celest shadow]

How can we help you?

Please update your game from the respective app market. The update is slowly rolling out for everyone, please be patient.

[blissful owl]

oh ok

[past charm]

Yes I've updated my game but the new event isn't even there for me

[celest shadow]

Where did you update your game?

[past charm]

From play store

I clicked the update button

[olive isle]

@celest shadow i report a channel he is providing confirg file for enable hdr extreme settings. Still his video available

[stone palm]

@celest shadow can u help me

[rough cargo]

Question

How do you get the Kong buddy

[past charm]

Through the spin which I don't have even after updating the game

[stone palm]

Do mobile vibration work on iPads

[celest shadow]

Can you please try reinstalling or repairing your game, @past charm?

[rough cargo]

Can you redeem the Kong buddy?

[past charm]

I've already re installed twice now

[celest shadow]

The community team will go through your reports soon. Please be patient.

[celest shadow]

I do not know. You may ask other players in #pubg-mobile.

[night cloak]

Give official site download link🥲

[celest shadow]

From the Hola Buddy event.

[celest shadow]

Yes, you can.

[celest shadow]

Please keep an eye out for #news.

[rough cargo]

I can't redeem it

It doesn't have it as an option

[night cloak]

Ok thanks👍

[rough cargo]

Only to gift

[celest shadow]

As far as I know, you can redeem the companions with the coins, @rough cargo.

[rough cargo]

Do I buy a Kong card?

Why is it only on a time limit? So the Kong buddy isn't permanent?

[celest shadow]

The companion will be permanent. The Kong card will be time-limited, and should be used to redeem a companion before it expires.

[rough cargo]

Oh okay - is it like the bird?

I feel they need to make it clear the godzilla cover isn't needed if you have the suit.. because I got the suit but I don't need the cover? So I wasted 350 coi s

[celest shadow]

Yes, once you unlocked a companion, you can access the companion menu and name it and et cetera.

[velvet terrace]

When the mobiles with Snapdragon 888 will get an update to support 90fps, my mobile is Redmagic 6 and it doesn't support 90fps

[covert mason]

why dont i have the godzilla spin?

[celest shadow]

You may submit your feedback in #old.

[celest shadow]

We do not have such information yet. In time, it will hopefully be implemented.

[past charm]

Same question I'm asking

[turbid moth]

New update

[chilly acorn]

Hey can anyone tell me where i can find new 1.4 update apk?

[torpid pagoda]

In indonesia,my play store ,still not update yet,but my friend with ios update is available

[tranquil ember]

When 1.4 update will be live on google play store???

[jade nest]

https://www.pubgmobile.com

[delicate mango]

@celest shadow Hi, i try to send you DM for ask about the problem

[surreal lynx]

What is rp group?

[night cloak]

Hello pubg mobile , I have a dough that , after purchase of rp group , I can able to upgrade elite pass without uc. Or again I need to invest 600 uc or it is only for elite plus ? Please 🥺

[celest shadow]

Will get back to you when I have more information.

[jade nest]

More information can be gained by clicking here ?

[delicate mango]

Oh okay, sorry for disturbing you, GN ❤️

[rough cargo]

Has thr OTS modr came out yet?

[storm flume]

Please do not use languages other than English, @agile flicker. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

I will Wait for it 😁

[celest shadow]

You may ask other players who have their game updated.

[celest shadow]

You may obtain additional information about the event by selecting the ? button beside the event timing.

[pallid quarry]

Hey is it safe to download from the official site

[real hatch]

PUBG MOBILE just removed"Everyone's Favourite Achievement"
Can't find it.

And also There's this achievement available to complete "Threat From Above" that I've already completed 5 season's ago.
But it shows incomplete. What????

[night cloak]

Yup but the information is not totally disclose in the rules , still having confused regarding elite pass that we get elite pass directly or it's only for elite plus pass

[static bloom]

I got my account back from the hackers after update..how to prevent the hackers cant get my account back???..

[celest shadow]

You will receive the Elite Royale Pass Upgrade Card if you decide to participate in this event with your friends. The items will be sent to your in-game mail, which you can then use when the Season 19 Royale Pass is available on May 17.

[sudden elbow]

Character name: ABNجيتك
Character ID:5270155155

Date and time of last play :10.5.2021
The date and time when the account suspension was confirmed :10.5.2021
I did not mean to offend the game community, but the device was stolen, and my main and only account was hacked. I love playing PUBG Mobile and I respect its laws very much and respect the game policy and the fair laws.

[jade nest]

@night cloak that event is only available for 600 uc rp.Not available for 1800 uc RP.

[night cloak]

Thank you mam/sir 🙏

[mental oyster]

Hi I had a question

[night cloak]

Thank you mam/sir🙏

[rough cargo]

I have the update but I don't see OTS mode @celest shadow

[celest shadow]

Please make sure that you secure your social media accounts. Additionally, you can use the log out of all devices option so that only your device has access to your game account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sudden elbow.

[celest shadow]

You may need to enable the option somewhere in the basic settings. I am unable to accurately answer you yet since I have not updated my game.

[celest shadow]

What was your inquiry?

[mental oyster]

Well I lost my acc around a year ago now, and well I’ve recently seen that y’all can recover guest accounts? I did the contact us in pubg and it said I had a Facebook linked but what if I don’t remember any info on that Facebook?

[bold cosmos]

So I bought a prime plus on my account and the payment went through but it’s not activated . How can I resolve or fix’s this issue? @celest shadow

[night cloak]

Payment failed????

[harsh quest]

Why i still not getting update

[warped parcel]

what is the use of group purchase perks?i get discounted RP?

[night cloak]

I still cant get updates

Where are my UC?

[static bloom]

If i use game center??..is secure or not??..

[night cloak]

If you keep it safe and secured sure it is safe.

[celest shadow]

Network issues or latency can sometimes cause a delay in activating your Prime/Prime Plus subscription, we request you to wait for 12-24 hours to ensure that your purchase is successfully delivered to the account. If you have already waited for 24 hours or more but your Prime/Prime Plus subscription is still not activated, please contact the customer service in-game and provide the support agent with the specific screenshots of the receipt and purchasing time.

[near flare]

yes discount

[past charm]

I repaired my game nothing worked reinstalled for the 4th time nothing worked

Can I get help

[celest shadow]

If you still have a Facebook account that is linked to your PUBG MOBILE account, you will need to find this Facebook account to be able to log in again.

The update is slowly getting rolled out, @harsh quest. Please be patient as it may take a while.

[celest shadow]

You may obtain additional information about the event by selecting the ? button beside the event timing.

[harsh quest]

Ok thanks

[celest shadow]

Are those Processing transactions the ones you bought recently or have they been completed?

[celest shadow]

What is the version of your game?

[past charm]

Where do I check

[mental oyster]

Problem is that I don’t remember linking a fb account, I remember it being just a guest account

[celest shadow]

You can check the version of your application from your Settings > Apps or from your Google Play Store, @past charm.

[past charm]

It's 1.3

[torpid pagoda]

Hello i wanna ask question,what is the security update in 1.4?

[past charm]

But it's saying I've updated the game idk what's wrong

[torpid pagoda]

Anyone can asnwer?

[celest shadow]

Please wait until the update for the version 1.4 rolls out, @past charm. You will be able to access the new collaboration events once you have updated your game.

[celest shadow]

The security improvements for the game are listed in the version 1.4 patch notes. Please refer to #news.

[past charm]

Wdym? What time does the update come out then

[celest shadow]

You may refer to #news for further information, @past charm.

[night cloak]

[warped parcel]

i didnt understand that, thats why asked here

I have to spend UC now and then what happens?

[nova forge]

I want to know why my account was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nova forge.

[celest shadow]

You can purchase the Season 19 Royale Pass at a 5% off (570 UC), and will receive 30 UC as a gift pack if you have successfully created a 3 member group. The items will be sent to your in-game mail.

[night cloak]

Where is the update? In Europe

[warped parcel]

So, i have to spend UC now (ie before s19 RP begins) and i will get rebate

Rebate and rp purchase card

[celest shadow]

Yes, you will only get the 30 UC gift pack if you have a 3 member group.

[celest shadow]

The update is slowly rolling out for everyone. Please be patient.

[warped parcel]

I will also get RP redeem card or something like that right?

[night cloak]

Ok thank you😄

[celest shadow]

You may have linked a social account before. If the customer service detected that a Facebook account is still currently linked to your game account, you will need to find for that social account.

[celest shadow]

You will receive a Season 19 Elite Royale Pass Upgrade Card.

[turbid moth]

New update

[warped parcel]

Thank you

[normal fulcrum]

#news @turbid moth

[weak robin]

Hi good day I wanted to ask a question My team and I were third in the ALL talent and this email arrived at the game and I wanted to know if they gave us the pass to pmco, the information is not very clear

[dark lantern]

@celest shadow hello, I got a problem, I downloaded a malicious file to my computer and all my data was stolen and recognized, including my facebook and my card, they logged into my account and started buying game currency without my knowledge, I just Today I noticed how my notifications were turned off and only today checks came to the mail, about $ 30 was replenished, when I answer I can provide all the data

Pliz help

[toxic hedge]

I can't update it on Google play store 😫 😫

[warped parcel]

@celest shadow one more doubt, in Group Purchase Perks, when will i receive the perks and RP upgrade card? As soon as the team is full or when next RP begins

[thorn terrace]

In new update 1.4 there is a bug on fire button.. Its a major problem.. It change my aim...

Camera was moving with fire button..

[weak pike]

Can i get 1.4.0 update link ?

[toxic hedge]

I can't update on play store

[warped parcel]

official pubg website

[weak pike]

Its there ?

[warped parcel]

yes

[thorn terrace]

Don't update guys..

[dark lantern]

<@&481161015728406538> pliz help

[thorn terrace]

Because of camere in fire button your aim will not work whike firing...

[lavish fog]

My pubg lite account has been temporarily close my is is
PUBG MOBILE LITE ID: 7236072837
Please unban my id

[weak pike]

Thanks i got it

[onyx dagger]

I downloaded a malicious file to my computer
Account security is your responsibility.

Also, please do not mention the Moderator role for in-game issues.

[toxic hedge]

Can android not update pubg

[dark lantern]

ok, can i make a refund?

[copper parcel]

Hii, my account has been banned for no reason i think that there is a problem i need someone to contact

[polar marsh]

Please refer to the private message from @polar marsh for further information, @copper parcel.

[onyx dagger]

Sadly, Refunds are not possible.

[storm flume]

Please contact the customer service for further assistance, @tacit echo.

[dark lantern]

so if it wasn't me who replenished?

[toxic hedge]

Can android not update

[onyx dagger]

The update is being rolled out slowly, please be patient.

[toxic tulip]

Hey why did my UI and controls shrink too much ? Playing on an iphone 12 pro

[quick palm]

Bruh why my update is redownloading at 99%?

Is it a glitch or somn?

[lavish fog]

Plese unban my pubg mobile lite id

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @lavish fog.

[fossil notch]

Hello i have ASUS ROG 5 phone and it support 144HZ , and on pubg mobile there is no 90FPS , please tell me when pubg will download update to solve this problem.

[pallid summit]

Anybody facing short screen problem??

[past charm]

Can I please have the link for v1. 4

From pubg website

[fossil notch]

Ok wait

[past charm]

Don't scam

[clear spindle]

Play Store?

[fossil notch]

https://www.pubgmobile.com/en-US/home.shtml

[quick palm]

Yea

[woven magnet]

@clear spindle

[clear spindle]

Report that in #old.

[woven magnet]

Please please please DM

Very urgent

[fossil notch]

I did

[woven magnet]

I assure you it will not be in vain

Please

[clear spindle]

Report the issue #old with in-game ID, Device, Country and network.

[woven magnet]

Request its a matter of over 10000$

[clear spindle]

Please state your issue in here, @woven magnet.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @lavish fog.

[night cloak]

was there a update because i see people getting the godzila update ?? i am on gameloop emulator and i dont hawe it

[toxic tulip]

Sure , thank you

[woven magnet]

I will be muted please unmute me okay?

[clear spindle]

It is not released for the emulators at the moment.

[night cloak]

ok

[quick palm]

Bruh is there any solution to the issue I'm facing?

Or should I just download from the official site?

[clear spindle]

That's an issue from the Play Store's side.

[woven magnet]

My account was banned 2 months ago for illegal topup it was supposed to be unbanned on 5 june I… today I saw ban on my profile so I tried to login… I got banned again while I was banned for 365 days… my early ban period was not over yet… please help its unfair i was waiting for unban but banned while ban

[quick palm]

So uhhh official site?

[clear spindle]

You can try from the website.

https://www.pubgmobile.com

[quick palm]

Ight bet, I won't get clapped for downloading it from here right?

[dense hatch]

Hello, PUBGM Team
I am not able to sign up using my twitter account (@AeroFromAS)

Thanks

[clear spindle]

It's totally safe to download from there.

[quick palm]

Oh word.

[clear spindle]

Please refer to the DMs from @polar marsh, @woven magnet we cannot help you with that issue in Discord.

[clear spindle]

May I know the country you reside?

[dense hatch]

India

Uhm, uhm

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[woven magnet]

@clear spindle But how is at possible I am not stupid what I will repeat that while I am suffering my punishment.

Its unfair

[clear spindle]

There's nothing much I can do other than to redirect you to contact the in-game customer service.

[woven magnet]

Yes if you can please

[night cloak]

I got ban of 90 days without any reason 🥲 why can anyone plzz tell me @clear spindle @celest shadow @lime juniper @vital sluice

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Where Is the new update in Czech republic? That Is in Europe

[woven magnet]

@clear spindle is there any official I can talk to because its not possible the before duration was not over and its extended something wrong has happened for sure

[dense hatch]

Hey, @clear spindle
Can I use config hacks legally?

[clear spindle]

Refer the DMs from @polar marsh.

No, @dense hatch use of such is against the terms of service of PUBG MOBILE.

[dense hatch]

Ok

[celest shadow]

You will receive the items in your in-game mail once you have made your purchase and invited your friends to join your group.

[timid locust]

My just got banned from unofficial transaction and I don’t know who did the purchase

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timid locust.

[dense hatch]

Hey, @clear spindle, is using "GFX tool for PUBG" GFX tool gonna ban my account or not?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dense hatch.

[clear spindle]

Update has been rolled out, please check the relavent store. Further can be seen in #news.

[night cloak]

using cheats live

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[night cloak]

I do not see update

[dense hatch]

K, why was I muted? I was just asking a simple question!!!!

[slow wharf]

If I have all proves that my old account got stolen and banned, all screenshot from facebook and emails how i got my account back at the same time and day when it was banned, and if you investigate you can see it was logged in from different device, location, and maybe country. I spent above $15k on that account and again all proves with me.

[clear spindle]

Please be patient if you did not see the update, @night cloak.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slow wharf.

[clear spindle]

Refer the DMs from @polar marsh. Please go through the #faq before asking a question.

[night cloak]

Ok😄

[rocky venture]

My UI and controls shrink too much after the update

[supple tendon]

The update is not equally. My Friends are already have an update while mine is not available yet. Wow tencent wow clap

[junior mantle]

My account was banned for one day for violation of user agreement...i didn't used any third party apps or nothing...how to unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @junior mantle.

[dense hatch]

Is this group runned by Tencent Games or Bluehole/Krafton?

[clear spindle]

Refer the #735483472432594994. It is owned and operated by Tencent Games.

Please check after a while you'll be getting the update, @supple tendonThere's nothing Tencent have to do on that.

[clear spindle]

Please report the issue in #old with these details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[dense hatch]

If GFX are not allowed... How can I play on my 2GB Ram without lag tho?

[supple tendon]

Funny it's been 2 hours but no update yet on my playstore

[clear spindle]

@dense hatchas said previously it is against the terms of service and will give an account suspension.

[wet onyx]

New Version Download Link ?

[dense hatch]

I know, but... Can you tell me that how can I play on my 2GB Ram then? It lags too much

[night cloak]

Hey pubgm team, I've updated pubgm this morning and then when i opened it there's no Godzilla event, what should I do?

[dense hatch]

And, Is it bad to download pubgm from thier Twitter BIO? @PUBGMOBILE?

[clear spindle]

https://play.google.com/store/apps/details?id=com.tencent.ig
https://itunes.apple.com/in/app/pubg-mobile/id1330123889
https://www.pubgmobile.com/

You can try upgrading the mobile, @dense hatch.

[hollow drum]

Plz give me official Apk link for 1.4 update (indian user)

[night cloak]

There are frame drops on the new update
Device : iPhone 11

[dense hatch]

👍, I am just a 16 y/o kid... I was trying to make PUBGM vids and upload in YT but.... Lag

[clear spindle]

Try restarting the game.

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[night cloak]

Ok, I'll try

[dense hatch]

I am trying make up money for a new phone, but my phone is not letting me make videos for the money from YT and I don't have any subs cuz of lag

[hollow drum]

I only want apk link

[clear spindle]

The game is not available in your region.

[hollow drum]

I know

[clear spindle]

There's nothing much I can do on that, @dense hatch.

[hollow drum]

I will snd to a canadian

[storm flume]

Please avoid going off-topic, @dense hatch. You may have unrelated conversations in #chat.

[dense hatch]

K

[night cloak]

Still no event

[shrewd shard]

#questions I got a violation for no apparent reason my id is 5100418484

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd shard.

[reef tendon]

Hi, there is no update button in the play store, is there any way I can update it now?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viral geode.

[night cloak]

Delete and download again

[wise dawn]

When will be update on google play?

[clear spindle]

@night cloakcan you logout and share the screenshot of that page.

[clear spindle]

#news message

[keen lily]

Bug: Cannot control the gun while firing.

[clear spindle]

The game is still in version 1.3

You need to update the game, @night cloak.

[clear spindle]

Report the issue in #old with these details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Video Recording

[night cloak]

There's no option for update in playstore

[clear spindle]

Wait for a while and check again.

[cyan portal]

When will the update will come in website @clear spindle

[night cloak]

Ok, thanks🙏🏻

I can't see update options for pubg in ios

[final elk]

Wow perfect

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @limber root.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @final elk. You can also submit a report in #old in compliance with the channel's pinned instructions.

[clear spindle]

It has already been released.

[clear spindle]

Check that after a while.

[cyan portal]

Um 1.3?

[night cloak]

would it help if I uninstalled and installed it?

[clear spindle]

Click on the channel #activities and send the message in there, @limber root. Repeating in here will be a mute.

[night cloak]

I mean pubg

[clear spindle]

Trying won't hurt.

[shadow bobcat]

The game is small for me

[night cloak]

Ok

[shadow bobcat]

Maps controls everything is small pls help

[clear spindle]

Report it in #old with these details, @shadow bobcat:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Screenshot/ Video

[shadow bobcat]

Ok

[clear spindle]

You may check that later. It's 1.4 for me.

[cyan portal]

Ook tomorrow?

[clear spindle]

A couple of hours.

[wet onyx]

Official APK. link anyone ? Of the new version

[livid pike]

What is this problem, please anybody guide me

[storm flume]

Please contact the customer service for further assistance, @livid pike.

[cyan portal]

Ook thanks 🙏

[clear spindle]

You can get it from here: https://www.pubgmobile.com/

[subtle flume]

i got banana bonanza backpack for the first time but its converted to titan coin. why? plz check my problem. my id 5153602935

[livid pike]

I need help here

[acoustic raven]

I was playing my game today and pubg banned me for 1 year for doing nothing. Yesterday my account got unbanned after one month and now they banned me for 1 year for doing nothing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @acoustic raven.

[woven magnet]

@clear spindle tbh I have spent my life earning over 20000$ on that account… I seriously want to kill myself its stressful

Its unfair I bet you I have all the proofs

5 june was the day and now before 5 june 365 days

I have saved over 2000$ to deduct illegal topup

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven magnet.

[robust siren]

Can i get the update link of this newer version?

[clear spindle]

We cannot assist you with account related issues in here, @livid pike. Contact the in-game customer service for further assistance.

[clear spindle]

Refer #news.

[livid pike]

Btw tell my why i got that error?

[dapper marsh]

@polar marsh need help my pubg id got ban for 1year , i have all the uc proof

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dapper marsh.

[livid pike]

It is so Arrogant.

I asked for help and that's what I'm getting

[storm flume]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @livid pike.

[thorny rapids]

Why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorny rapids.

[final cloak]

https://pubgmobile.live/apk
Will I just download the apk and install it nothing else?

@clear spindle

[brave wolf]

Yes

[final cloak]

Will my resource packs and map stay or get deleted ?

[brave wolf]

That's official source so no problem.

[brave wolf]

Nothing will get deleted just need to update resources 1-50mb

No need delete old file

[jade vine]

Hello, does anyone can give me a link for registration to National Championship?

[night cloak]

I can’t find the update

[knotty raft]

How to change to non hd

[night cloak]

I still have 1.3 why?

[limpid mortar]

Hello sir / mam I need an help about the ping
In the past 2 season my ping went higher and higher I didn't get green ping or below 202
Please solve my problem

Thank you for your valuable time

@lime juniper @celest shadow

[olive dove]

You can find update link in here:

#news message

[olive dove]

Check #news

[night cloak]

Ok

[cyan portal]

@olive dove

Is this the update

[olive dove]

If you are talking about the resources pack. Then you need to uninstall/reinstall the game.

[limpid mortar]

@olive dove

[olive dove]

Yes, this is the apk, once the download complete you can install it and enjoy the game.

[night cloak]

Thank you

[cyan portal]

Cuz u r in india

[olive dove]

@limpid mortar what is your region?

[cyan portal]

Pls come in dm once

[olive dove]

What is it about?

[cyan portal]

@olive dove just see pls once

🙏

[limpid mortar]

India

[toxic hedge]

Why do we have to use a apk and not just use Google play store

[limpid mortar]

But my friends got about 90ms we use same carrier

[olive dove]

Sadly, the game is banned by your government so nonthing we can do to help.

[cyan portal]

@olive dove tq 🙏

[limpid mortar]

Do you have bgmi discord server link

[olive dove]

It takes time to roll out the update in the play store, in case you do not want to wait you may use the link to update your game.

[night cloak]

I can already log in to my account, but after a few minutes it will show me this 😦

[iron bone]

Hello ,,,

[olive dove]

I am sure you can find this by using google.

[toxic hedge]

Okay

[iron bone]

I need help pls

My account has been banned after I updated the game from App Store

[polar marsh]

Please refer to the private message from @polar marsh for further information, @iron bone.

[limpid mortar]

Thank you for your valuable time 😇

[wise walrus]

(Ну русском)
Привет, мой аккаунт забанили хотя ничего не использовал! Прошу
перерасмотреть бан!
Мой id: 5628594898

(In English)
Hi, my account was banned although I didn't use anything! Please review the
ban!
My id: 5628594898

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise walrus.

[night cloak]

I bought it but it still say processing

Please i need help for what reason i got banned ??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[subtle gorge]

ID 5222138060

[crisp garden]

I can't install the new version in announcements

[robust pond]

My Facebook account, which is linked in the game, has been hacked and I have not been able to enter the game again, knowing that the person who hacked the account enters the game through an email that he placed and my Facebook account has been disabled

[final cloak]

PUBGMOBILE_Global_1.4.0_uawebsite.apk
This is the apk name is it correct ?

[olive dove]

Yes, the link can be found in here:
#news

[storm flume]

Please contact the customer service for further assistance, @robust pond.

[barren ocean]

why my control small 🥲

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @subtle gorge. Remember to read through #faq before asking questions in the support channels.

[robust pond]

@errant ginkgo My Facebook account, which is linked in the game, has been hacked and I have not been able to enter the game again, knowing that the person who hacked the account enters the game through an email that he placed and my Facebook account has been disabled

[bright perch]

Im using to login phone/e-mail. It says failed to login. Please try again later

[olive dove]

You can control the buttons size and make them larger if you want, use reset to get the default sizes.

[night cloak]

It says that I was banned for illegally topping up ingame currencies when I got parental consent before purchasing, I’m requesting for assistance

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[barren ocean]

still same

[robust pond]

@olive dove اخوي بترجاك تساعدتي 💔💔💔💔

[storm flume]

Please do not use languages other than English, @robust pond. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[barren ocean]

all become small @olive dove

[robust pond]

@olive dove My Facebook account, which is linked in the game, has been hacked and I have not been able to enter the game again, knowing that the person who hacked the account enters the game through an email that he placed and my Facebook account has been disabled

[storm flume]

Please contact the customer service for further assistance, @robust pond.

[olive dove]

Are you using ipad view?

[barren ocean]

no

i’m using iphone 12 pro

my friend that using iphone 12 also had same problem

[olive dove]

We can't help with accounts related issues, please contact in-game customer support.

[olive dove]

Try to repair your game client and see if the issue will be resolved.

[barren ocean]

okay i’ll try

[jovial terrace]

@robust pond help

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @jovial terrace.

[barren ocean]

@olive dove which one

[olive dove]

Check Restore default settings as well.

[barren ocean]

okay

[austere yew]

I have This problema, I never Recharge ilegal UC

[night cloak]

I think my accout have been hacked, please let me retrieve my account, i want to change password, its been 2 day i cant open because of the newer version text, my friend check list name last log in 7 hour ago

Id: 5221744391
Server: Asia
Country: Malaysia

[little siren]

My friend try to login with email but he can't login with his id ...

Its say failed to login. Please try again later @MoSeliem#1559

[gaunt fjord]

Still didn't got update

[little siren]

@olive dove

[polar marsh]

Please refer to the private message from @polar marsh for further information, @austere yew.

[stiff kite]

if i switch from Emulator to Mobile and access to my account i got banned or no ?

[subtle gorge]

ID5222138060

[barren ocean]

still same, i think this is bug . need to fix

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @barren ocean. You can also submit a report in #old in compliance with the channel's pinned instructions.

[lofty trench]

Why is my screen size so weird after update?

[olive dove]

You can find the apk link in:
#news

[olive dove]

Is your account banned?

[olive dove]

What device do you use?

[night cloak]

@olive dove Hello how can i unlink mail from game?

[lofty trench]

@olive dove iPhone 12

[barren ocean]

same

[versed plank]

After the latest update i got banned for one month for no reason , I didn’t break the rules in any possible way. Even the ban recored shows that my account is normal. Help please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @versed plank.

[lofty trench]

Here’s how my game looks post update

[olive dove]

Contact in-game customer support.

[olive dove]

Please fill report in #old regarding this issue to be considered.

[lofty trench]

These are how my controls normally look lol

[polar marsh]

Please refer to the private message from @polar marsh for further information, @subtle gorge.

[lofty trench]

Anything I can do now or just play with crappy controls?

[crisp mason]

Hello pubg mobile I'm facing very lag issue in new update should I install 32bit pubg mobile?

[stiff kite]

if i switch between Emulator and Mobile and access to my account i got ba nned or no bcs im afraid ?

[olive dove]

You should not open both at the same time but otherwise it should be fine.

[stiff kite]

Sometimes i like to play in my account in mobile that why im asking

[night cloak]

I contacted two days ago. No Answer. And someone stole my account today after the update, I logged in to it with the fact that it disconnected me twice. And now I set things up, I put the unlink on my GameCenter, but there was also "Play Games" or something like that I put the unlink. But I still need an email to be sure. Because I don't know how else to get rid of hackers that got into my account. @olive dove

[olive dove]

Will collect more reports about it and will update you once i get response.

[lofty trench]

Okay so nothing I can do at the time?

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[covert mason]

never bought uc on the acc

[night cloak]

Ooooooo

[hoary nebula]

Yeah many iphone 12 players and one plus players are talking about this screen issue

[hoary nebula]

This also a glitch i guess many are facing this

[lofty trench]

It’s down bad 😔😐

[olive dove]

Click on file a claim if you think this has been mistakenly issued.

[hoary nebula]

@olive dove

[covert mason]

its other account, there is literally nothing on it

its lvl 34 😹

[olive dove]

Please ask them to make reports in #old so the developers can look it out further.

[hoary nebula]

Thank you

[jovial rock]

How to download pubg mobile in India
Download in my ios device

[clear berry]

Is update 345 mb? Patch notes show 660

[sand marten]

My account got 90 days ban i have done nothing wrong

[clear berry]

Shows 345 for me

[left sundial]

@polar marsh after updating to 1.4 all the icons are appearing small even controls are small

[little siren]

Hey my friend try to login with email .. failed to login please try again later @olive dove

[covert mason]

you will have stuff to download in the game

[left sundial]

@polar marsh like these

[clear berry]

Oh ok I was just confirming it

[hoary nebula]

Report in #old so the developers can look it out further.

[olive dove]

@left sundialplease report this in #old and make sure to include your device type, network, country and ID in your report.

[gaunt fjord]

Should i delete my old pubg or let it be because i am downloading the new one

[little siren]

Hey rply me @olive dove

[little siren]

Rply plz@olive dove

[olive dove]

I am sorry for late reply, do you have any other way to access your client?

[hoary nebula]

Its maybe because password entered wrong or maybe email wrong

[gaunt fjord]

@olive dove please look at my question above

[olive dove]

are you using guest account?

[gaunt fjord]

No

[little siren]

Yes gmail

[hoary nebula]

@olive dove my friends play store updates not showing what to do??

[olive dove]

if your in-game account is linked then nothing to worry about.
your in-game progress will be reserved.

[gaunt fjord]

Thx

[olive dove]

Check your DMs.

[gaunt fjord]

But if i delete the old one will my maps be deleted

[night cloak]

Hi any admins here

[olive dove]

they can use the link in #news for the update.

[hoary nebula]

Yes @olive dove incharge at the moment

[gaunt fjord]

And if i have the old one and installing the new one in it will my maps be needed to downloaf again

[olive dove]

yes.

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hoary nebula]

Pls speak english

[night cloak]

Ok sir

I need to speak with an admin or moderator