questions

[solemn obsidian]

Does the vpn maybe gonna band me if i we’ll stay use it ?

[hallow gulch]

It is not fully confirmed, however it might lead to an account suspension, yes.

[solemn obsidian]

And I tried to talk with customer support in the game and it was only the auto bot

[hollow drift]

guys if your account got suspended you can't be in rank anymore ? Unranked ?

[hallow gulch]

Once the account is banned, the rank drops to bronze.

[wind glacier]

Hi, I have a question: can I use an application to have a lot of fps in the game?

[hollow drift]

@hallow gulch im climbing again in my region 25 solo win should be rank 100 im currently at 26 and im "Unranked"

[night cloak]

Gfx tool is not recommended.

[wind glacier]

Is it risky?

[night cloak]

Yes.

[wind glacier]

Yes, I can't use anything else?

[hallow gulch]

If you're appearing as unranked, meaning your account is under a security check.

[sick shale]

You can just set your graphics settings to the lowest, or upgrade your device

[night cloak]

Refer to subpoint 3.17 in #faq any use of 3rd party apps can result to ban.

[hollow drift]

@hallow gulch this is my 3rd day playing after the 7 day suspension has been lifted when will i be ranked again ?

[wind glacier]

Ok,Thank you

[sick shale]

You will be ranked once the investigation period is over, no information on how long it may take...

[wind glacier]

An update to the game couldn't make it work better

I noticed that the 90 fps function only works on those with iPhone more on those with android does not work at all

[sick shale]

Hopefully there will be more optimizations for more devices in the next update

[wind glacier]

Thanks for the info

[elder wadi]

My friends account got hacked, is there any way I can help get his account suspended until he can link it to a new email?

[waxen crag]

i dont have any social media accounts linked to my pubg, i use ios game centre only. it is impossible to hack ios game centre. something was wrong, and i think there is something wrong with pubg mobile security server that made another account interferes with my account due to a server error.

[sick shale]

There's nothing like that and we wouldn't recommend to get the account suspended. If you're unable to use the unlinking feature, then contact customer service via in-game settings and request to unlink the unauthorised social media account/E-mail.

[elder wadi]

He can't log in because somone hacked into his account and linked a different email

and It seems that the person that hacked it is hacking on his account to

[sick shale]

What about the other login method?

Nothing can be done if he does not have access to his account

[elder wadi]

I have his ID though

[sick shale]

That is useless, PUBG MOBILE can't help if he lost access of his linked social median accounts. Feel free to contact customer service for further information.

[elder wadi]

bruh that's scuffed, we just helped him get unique destiny too

[manic vessel]

My account has beind banned 10yr without any reason plz help me i was a perfect player in all the time playing pubg mobile

[polar marsh]

Please refer to the private message from @polar marsh for further information, @manic vessel.

[night cloak]

I want to remove my email address linked to my account. Can you help me?

[sick shale]

You can't remove/unlink it

[night cloak]

Okay thank you

[wind glacier]

Can you help me with an answer to a question?

[mortal apex]

Sure, how can we help you?

[wind glacier]

For content creator you need to make videos and live on YT, twitch?

[night cloak]

I understand. Can i change my email?

[sick shale]

Nope

[mortal apex]

You can apply for it via the forum that you can find in #735483472432594994.
(Content Creator section - Let us know!) If you are selected, they will contact you.

[wind glacier]

I just wanted to say if you do Youtube or twitch you can apply, if I post on Instagram pictures with PUBG can I apply?

[mortal apex]

About that, you will need to make content about PUBG in any platforms, such as Youtube for example.

[wind glacier]

Thanks for the info (:

[mortal apex]

You are welcome. Good luck!

[wind glacier]

Thank you

[glass stump]

I need help , someone stolen my pubg account

[night cloak]

whats the most powerful automatic gun / automatic sniper rifle

t1na is currently in chat

ask h3r

her

[night cloak]

M416 and slr , but for dmr mini14 and sks is also good.

[mortal apex]

Please do not mention the role unless there is an emergency. What is about?

[night cloak]

im a metro player so i need some gun what has damage and penetration

For metro mk14 is the best , in my opinion.

[glass stump]

@mortal apex someone have stolen my pubg account

[night cloak]

okay @night cloak

can u check dm in gonna send z something in a sec @night cloak

Sure.

[mortal apex]

What is your login method?

[glass stump]

Facebook, twitter and email @mortal apex

[mortal apex]

Do you still have access to one of these social medias?

[glass stump]

@mortal apex only my email

[neon atlas]

okay! sorry

[mortal apex]

Please contact the Customer service in-game in order to get assistance,
( refer to subpoint 5.4. in #faq.)
You may take this screenshot as a reference, during your conversation.
Make sure you provide them all the information required, @glass stump.

[glass stump]

@mortal apex it didn’t help me

Isn’t there another way?

@vagrant forum @sick shale @tribal sequoia ?

[sick shale]

That is the only way

[glass stump]

Thank you

[void heron]

Hello, dear PUBG MOBILE, I had a problem, I played on my account for more than 7 seasons, donated a lot, I lost my link to Facebook, Google Play, please check my account, no one has logged in, but I didn’t log in either I can, there was an error

[feral forge]

what was the error showing, @void heron?

[severe kestrel]

I am facing too much lag from last 3 days. Tried all ways to fix it, still didn't worked. Any help b????

[night cloak]

Is possible to transfer all ur skins and outfits from an account to other one?

[sick shale]

No

[night cloak]

Ty

[sick shale]

Try repairing the game

[glacial creek]

1. I was snaking in the grass
2. Theres no way he could of heard me
3. He is shooting trough grass
4. Randomly looks at where I was
5. He is a cheater
6. Change my mind

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @glacial creek. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[dreamy hawk]

Can I do the achievements “Seasoned Soldier” and “Chicken Veteran” with the All-Talent-Challenge?

Because the Crew-Challenge is not more available

[sick shale]

No, you can't

[near bridge]

Support me on my facebook page for live stream in pubg

[sick shale]

@near bridge You're not allowed to advertise your social media channels in this server, please don't repeat

[near bridge]

@sick shale ok sorry

@sick shale can u help me for support me for live stream ?

[dreamy hawk]

@sick shale so how should I do these achievements? “Seasoned Soldier” and “Chicken Veteran”

[sick shale]

You can complete them by participating in Crew Challenge when it's available. No further information about it

[round spear]

Where can I report a cheater with evidence?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @round spear. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[untold falcon]

????

I restarted my game as well

[solemn obsidian]

How can i talk with real support not with the auto bot 🤖

[lusty yew]

@candid temple

Report here

[candid temple]

Thanks pubg mobile for the new anti cheat system

[dreamy kestrel]

hi

[night cloak]

@untold falcon you shall get it at crown teir you are at diamond 1 you have to reach crown

[abstract wadi]

@candid temple where's id?

[candid temple]

Idk its on crew i cant see the information about players in the match

[abstract wadi]

@solemn obsidian what happen? In general, you just have to explain your case and the system will ask you some questions, then you will be transferred to an operator.

[abstract wadi]

And the report button?

[candid temple]

I did

[abstract wadi]

Well, did you get the id or did you forget it?

[halcyon monolith]

Hello. I need help, please. My account has been blocked by mistake, and I have not done anything wrong. It was banned in 365 days. I need to open my account and retrieve it please.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon monolith.

[candid temple]

I forgot

[dreamy kestrel]

hello sir i got banded for my pubg mobile acc for no reason can u help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dreamy kestrel.

[abstract wadi]

Ok, try to write the username, I will report it In-Game, it should be enough to get banned in a few days or hours.

[candid temple]

I found him

[candid temple]

#2 crew

[abstract wadi]

5419029376

He even already has "a friend" banned. I'm sure they will ban him soon.

[candid temple]

Okeey

[dire shuttle]

Hey.. I need some help plz

[lofty tinsel]

How to get this face character ?

[dire shuttle]

@candid temple

[candid temple]

Yes

[dire shuttle]

I need some help bro

[candid temple]

I am not admin

[dire shuttle]

Where s the admin

[candid temple]

@abstract wadi

[dire shuttle]

@polar marsh

@abstract wadi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dire shuttle. Remember to read through #faq before asking questions in the support channels.

[dire shuttle]

@abstract wadi my old acc got ban I wanna to remove facebook from it to link my face book to new acc..

[proven scaffold]

R u serious?

[elfin canopy]

You cannot do that. You need to login to your account in order to unlink which is impossible before the suspension period ends. You may link some other account instead, maybe twitter or different Facebook account

[cerulean heath]

What does this mean?

Help. I have no third party apps or plugins.

[glass trout]

My name is Yaser Almasri, I have an idea to develop pubg game by add a new map and new style game while preserving the original style game and new clothes to go for another level and I want to share it with you. So, how I can to contact with you?

@polar marsh

[night cloak]

You may add you ideas in #old, @glass trout. The community team look through the channel regularly to see users ideas.

[night cloak]

You may contact in-game support.

[abstract wadi]

Check that you do not have any application that may interfere with the game. Similarly, try a new account, if you get banned again in a few days, then do a factory reset of the device.

[prisma vigil]

Hello, PUBG, can you please help me understand my problem

[abstract wadi]

Hi, how can I help u?

[graceful epoch]

Hello good evening

I have reported this really long time ago
This is how i face shelter

[prisma vigil]

My account was hacked by weak souls and I did not play with hacker and I did not do hacker before in my main account, and when my account was hacked, that person classified my account and I did not violate your policy. Why was my account classified? Was it by mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @prisma vigil.

[graceful epoch]

I also have a pic i wish you can explain me the problem

Dupport me please

Support

[night cloak]

Just a visual bug, @graceful epoch. Feel free to report it via #old.

[swift geyser]

Not received confirmation code

[deft slate]

Hi all

How can i change my password trough email log in?
I'm logging in trough email but I want to change my password
Thanks

Is it possible to change password or even email

[abstract wadi]

You mean our acc was banned?

hide the phone number!

[thin gulch]

My account got banned for 10 years even when i didnt do anything remotely to violating the user agreement, no cheats no tools no 3rd party app no emulator no keyboard n mouse no plugin and the customer support, not a single soul from pubgm replied 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thin gulch.

[sick shale]

@swift geyser Please contact customer service for further assistance. And don't send screenshots that contain your personal information.

[deft slate]

Thanks

[deft slate]

Thanks

[serene hedge]

My account is hacked and the hacker linked his facebook. What should i do

[storm flume]

Please contact the customer service for further assistance, @serene hedge.

[deft slate]

My account is hacked too

I don't know what to do

I don't know how he is logging in

[serene hedge]

So much for account security

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. @serene hedge, @deft slate You can follow this conversation:

[serene hedge]

How i am supposed to answer 4th and 5th questions

[sick shale]

From your linked social media accounts

[serene hedge]

I mean how would i remember the registration date of my account

[abstract wadi]

(I think) You can try with an approximate date, or with the achievement that you get for linking a social network.

[serene hedge]

Man this is just terrible. The hacker didn't get access to the only account linked to my account even then he was able to link his fb

What type of security is this

Linked to my pubgm id*

[abstract wadi]

These cases mainly occur by giving the password to a stranger, then he will want to steal it.

[final nymph]

#questions Hey friend I have asus rog phone 5 144hz but 90 fps not working in the game I need answer ???????

[sick shale]

90 fps option isn't available on all devices, despite the capabilities. Please leave your feedback in #old

[serene hedge]

I am telling you he had no access

Are you some type of moderator?

[night cloak]

when i try to make a account on your website it crashs and cant type

[sick shale]

Contact midasbuy support, we cannot help with that.
▪︎[e-mail]

[night cloak]

👍

[abstract wadi]

Not on this server, but on another. 😁

[serene hedge]

Ohk, thanks for trying to help

[abstract wadi]

Are you sure you did not log in with your account on a gift page or a tournament?

[serene hedge]

Yes

[abstract wadi]

🤔

[serene hedge]

Actually i made new gmail id to link to my account. For security

[abstract wadi]

Well, the login is managed through social networks, so the only way he have achieved it is that you have given the password to someone without realizing it. It can even be a friend or "family", because I have seen cases where even the boyfriend did it.

[serene hedge]

Lol

But no one even knows about my new gmail address

[abstract wadi]

Well, the support service can help you, answer the questions and then an agent will write you

[serene hedge]

And i even checked the devices on my gmail account and mine is the only device

[serene hedge]

K thanks bro

[abstract wadi]

Oh, and change your password just in case

[serene hedge]

Yeah sure

[night cloak]

hey I did it make account on my phone how can i get reedem code

[abstract wadi]

U have a code?

[night cloak]

i think no

where can i get it

[abstract wadi]

Sometimes they publish codes for those who see the games of the PMCO / PMPL / etcetera

[night cloak]

👍

[compact depot]

Where to report cheaters?

In game reports are not banning them

[night cloak]

Hi. My account has been hacked by someone. I did contact CS, but it has been already 2 months. Nothing happen and I didn't get any response back.

[abstract wadi]

Had the support team already told you that they were going to review it and that there would be a response within 60 (or more) days?

[night cloak]

I believe no. I just talked with someone via in-game CS. He told me that he would transfer my case to another department. Then he asked me to wait until they contacted me, and it took 2 months.

[pine mantle]

I need help with PUBG season 18 hacker channels

And the site is locked

I watched on their channels try a hacker in PUBG Beta first in order to ensure that a hacker works in Global PUBG without a band

[tired verge]

Please optimization for Snapdragon 732g for extreme or 90fps frame rate

[pine mantle]

Why was I kicked from the server?

I just want to report Hackat

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @pine mantle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hallow gulch]

Share your feedback and concerns in #old.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @compact depot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Why can't I invite guests account to my games anymore?

[abstract wadi]

Yes, the process can take 2 or 3 months. You must write to support again if the time they told you has passed.

[abstract wadi]

Prevents cheats with guest account to play in squad or duo.

[night cloak]

Well guess me and my son will be switching games now

[abstract wadi]

Or you can link a social network to play together😁

[night cloak]

We don't use social media

[abstract wadi]

But you use Discord :(

[night cloak]

This is considered social media? Since when?

[thorn apex]

Please move to #chat for unrelated discussions.

[night cloak]

All good. Got my question answered will be leaving this discord

[abstract wadi]

by chance you are from emulator? @thick swift

[thick swift]

i play pubgm in gameloop

[thorn apex]

metro royale mode is exclusive for mobile players only.

[thick swift]

;-;

[tall canyon]

Hello will you tell me why my id was ban. I dont even play classic matches. My rank was gold 5 even i dont push ranks i am competitive player. But my id was banned from gold tier for 1 day 24 hours. Next day i opened and played 2 erangle 1 sanhok. And i turn off pubg after some time I opened and there was a message that my account was banned for 10 years. I playe pubg on iphone xs max non rooted brand new. Can you please Tell me why my id sy banned for no reason. Please help me. I am playing pubg from season 2. Please tell me why my id ban. I dont use any king of third app i play or iPhone xs max. You can chexk my id records
My id: 5265133869

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tall canyon.

[umbral gazelle]

Hello, my account was hacked, and hacker has linked his email id with my account and modified my account to a newer version. I requested several times to the in game support, but my request was denied because PUBG is banned in India. But I live in Singapore. Request you to kindly look into the matter ASAP. My Player ID is 5779942216.

[abstract wadi]

Hello, are you writing to the support service in English?

[umbral gazelle]

Yes

Yes @abstract wadi

[abstract wadi]

Do you ever mention that you are from India?

[umbral gazelle]

No @abstract wadi

[abstract wadi]

I imagine you already followed those steps

[umbral gazelle]

Yes, I've followed the same steps. @abstract wadi

[abstract wadi]

Can I see the message where they reject the service? hide any personal information if there is

[umbral gazelle]

Sure thing!

Sorry. That conversation was cleared. But it said, "Dear Fans,

To comply with the interim order of the Ministry of Electronics and Information Technology dated September 2, 2020, Tencent Games will terminate all service and access for users in India to PUBG MOBILE Nordic Map: Livik and PUBG MOBILE Lite (together, “PUBG Mobile”) on October 30, 2020. The rights to publish PUBG MOBILE in India will be returned to the owner of the PUBG intellectual property.
Protecting user data has always been a top priority and we have always complied with applicable data protection laws and regulations in India. All users’ gameplay information is processed in a transparent manner as disclosed in our privacy policy.
We deeply regret this outcome, and sincerely thank you for your support and love for PUBG MOBILE in India."

[abstract wadi]

What were the last messages you sent?

[umbral gazelle]

These steps and a Thank you message at last

[abstract wadi]

Okay, try doing the whole procedure again, strictly answering what they ask for. If you get rejected again, then I suggest mentioning that you live in Singapore.

[umbral gazelle]

Yes I did that too. I have sent message to in game support 6 to 7 times. But everytime I got the same answer.

[abstract wadi]

Hmm ... that's weird. Maybe the account was linked to the country, not your location.

[white grotto]

Hey help me out

I wanna give friend request to someone called "KillChor2YT"

[umbral gazelle]

No I have changed the country as well..

[white grotto]

But if I try to give it says invalid characters or words

Can someone help me with this?

[abstract wadi]

Hey, the user was banned. Thanks for reporting!

[umbral gazelle]

I have changed the country from my game settings @abstract wadi

[abstract wadi]

I would not know what to tell you, the truth

I would say wait for an admin or moderator to read your case.

[umbral gazelle]

Okay

[abstract wadi]

The only alternative is through the numeric ID

[pine mantle]

How do I solve a problem?

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[celest shadow]

You can report in this form after the weekends.

[umbral gazelle]

No. I am from Singapore. But it says it has been banned in India.

[celest shadow]

You will not receive this response from the customer service if you are not currently located in India. Hence, we are unfortunately unable to answer any messages related to PUBG MOBILE in India.

[umbral gazelle]

So what do I do now?

I don't live in India. But still I am getting this response.

[celest shadow]

Refer to this message, @umbral gazelle.

[agile thorn]

Hello how do I copy my classic tpp from tpp arena

[celest shadow]

You cannot copy your controls layout from Arena to Classic.

[umbral gazelle]

Yes I am using Global English version in Singapore.

[agile thorn]

@celest shadow so do I have to make my control again...

[celest shadow]

Yes. You should always adjust your controls layout for the Classic one, instead of Arena.

[ionic cloak]

hi.. I cant complet my achievement It stopped at 250 minutes a couple of days ago and is not progressing I repair it but for nothing

[solemn obsidian]

I never get the operator only some questions then the bot close my chat

[cerulean heath]

Someone is messing with my PUBG. They are banning my account. They keep reporting my ID falsely. Is there anything that can be done?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cerulean heath.

[topaz gazelle]

Hello, I got 10 years off the hook for normal play. I closed my account for eight years and you opened my account for 10 years. I want help.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @topaz gazelle.

[warped parcel]

Is selling pubg accounts legal?

I'm seeing such videos on yt

[clear spindle]

That is against the Terms of Service, @warped parcel. Please report them to this form during weekdays.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, .

[wanton quail]

My account got hacked and the person changed my name.

[storm flume]

Please contact the customer service for further assistance, @wanton quail.

[ionic cloak]

cant complet my achievement It stopped at 250 minutes a couple of days ago and is not progressing I repair it but for nothing

[wanton quail]

How do I contact customer service?

[feral forge]

because you have already reached the season match time limit of 3000 mins.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @wanton quail.

[warped parcel]

Which form?

[clear spindle]

https://bit.ly/3soBavK

[warped parcel]

Thank you

[twilit canyon]

@polar marsh Recently i'm trying to login my pubg account but is showing your pubg mobile account banned for violating police's even i didn't break any kind of rules,,, please fix it as soon as possible
And I always play fair game

Character I'd: 5172488092
IGN name: ÏNĐ๛MANO〆

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twilit canyon.

[night cloak]

Unlinke email or phone number

[abstract wadi]

@pine mantle As it says there, the form is closed on weekends

[maiden ermine]

Latest version apk download link

[night cloak]

Add a menu to unlink email and phone number, you really have the weakest CUSTOMER SERVICE

[clear spindle]

Suggest that in #old, @night cloak.

It's available in this website, @maiden ermine: https://www.pubgmobile.com

[abstract wadi]

Possibly you are choosing an option in the end it will not allow you to continue with the case.

[gray shale]

Please Reduce the Fog level in classic It causing the Battery Draining rapidly...we Reduce the brightness percentage in ingame Graphics setting While Playing Foggy weather classics but it didn't work (looks like same as Brightness level may on 80 or 150) we love to play it but after this update fog Increased.

[left vault]

Good day 24.04.2021 played in pubg mobile during the battle got banned for 10 years without explanation, cheater programs I never used, I play on an iPhone, I did not unite in teams with malicious intent, I did not insult other players, what is the problem, I demand to check my blocking for correctness, if I got a ban deservedly I will understand it, but only you check and provide me with the reason for blocking so that I myself understand why my account was blocked, the anti-ban system mistakenly counted my game actions and indicators for violations, please check the game account in order to identify violations and make fair decisions, I have always played honestly
My account ID is 5157203382

[polar marsh]

Please refer to the private message from @polar marsh for further information, @left vault.

[steady nebula]

Hi

[clear spindle]

@gray shale suggest that in #old.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @steady nebula. Remember to read through #faq before asking questions in the support channels.

[steady nebula]

Hi, I want to talk to someone who is supportive. I hope to help me with the issue of accidentally banned account@storm flume

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steady nebula.

[hollow drift]

@polar marsh after the account getting falsely suspended can we still get our ranks back ?

[fading moss]

‏Hello PUBG MOBILE, My account was mistakenly misconfigured, I did not use any type of cheats in the game, please help as soon as possible. ‏I have a problem and I hope that you solve it, my account has been banned for 10 years and I want to restore my account, I can assure you that I did not do any kind of fraud and I hope you to remove the block on my account as soon as possible, I hope you to respond because I have paid real money into my account, plus you do not want to make any damage to your customers, I highly appreciating your efforts to get back my account.
ID 5134016652
Nem عزوز؟

[storm flume]

Please do not use languages other than English, @fading moss. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fading moss.

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @hollow drift.

[night cloak]

Why don’t I have the “delete account” button in my game’s settings like I saw it in multiple korean streamers’s settings? And how can I delete mine?

<@&481161015728406538>

[onyx dagger]

You may check in the game settings to check if there's an option to Delete your game account, @night cloak. If you do not have that option, then that means it is not possible to delete your Game account. You're free to abandon it.

Also, kindly do not mention the Moderator role for in-game issues, as it is used only for emergencies related to this Discord server.

[night cloak]

Okay I thought I was allowed to, thx for response!

[onyx dagger]

You're very welcome!

[night cloak]

☺️

[vale condor]

plz bring back beard in rp plz @polar marsh

[clear spindle]

@vale condor suggestions to #old.

[night cloak]

@night cloak Open PUBG Mobile on your device.
Select Setting (gear icon) on the lobby screen.
Tap “Basic”.
Select on “Delete Account”. so do these step bro this will help you and plz dont mention the moderator we are here to help you

[clear spindle]

He has been answered and that option is only for accounts that are created in the EEA regions.

[vocal drift]

My pubg account is banned yesterday I am not using any hacks or gfx tools. Please help me to unban my account. I am pubg player since season 4 .please help me

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @vocal drift.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vocal drift.

[coarse olive]

can you tell me how to find more bots? Some tips for more bot kills?

[fleet dagger]

Selling Pubgm accounts and cheating with players😑😒, please take action 🙏 @merry sandal @onyx dagger @polar marsh

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @fleet dagger.

[fleet dagger]

It's closed now

[meager token]

@night cloak

Kya Bhai

What Happened

[night cloak]

Kindly report them to Instagram.

[night cloak]

Bots spawn at random. There is no way to “find more bots”.

[frosty knoll]

@onyx dagger @torpid quail

Anyone online

??

[night cloak]

How can I be of assistance, @frosty knoll?

[frosty knoll]

Sir meri pubg I bina reason ke 10 saal ban kar diya

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frosty knoll.

[fathom solar]

Hello

@polar marsh help please 🥺

[night cloak]

Hello, @fathom solar. How can I be of help?

[fathom solar]

20 copyright strike

without meaning

[uneven pumice]

@fathom solar dont to this in this channel or you'll be banned from the server

And he got from tencent so contact them

[fathom solar]

💞

😭

[south comet]

English allowed

#735483472432594994

[bronze meadow]

Justice for mr cyber squad

[south comet]

Yes

[jagged imp]

Please help my cybersquad

[sand path]

Selling accounts and UC is against the terms of service of the game. Appropriate action was taken accordingly by the community team.

[south comet]

But in pmi server bro

[bronze meadow]

So his channel will delete

[sand path]

That is true.

[jagged imp]

Has two years gone

[bronze meadow]

Ok don't give channel

But give ista id

[fathom solar]

@bronze meadow yes

[uneven pumice]

This channel is selling pubg hacks in telegram

[jagged imp]

He 1.5 yes entertain us and all gone

[storm flume]

yt gemer aman rajput#8262 was banned | Major violations of PUBG MOBILE's terms of service.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @uneven pumice.

[jagged imp]

Ok buy

Pubg

[humble phoenix]

@olive hearth Shouko some msged me yesterday legit saying they’ll give me free uc for pop but I think I deleted the DM and I think they changed there username

[lofty sigil]

I am not able to login to game using email

Please help

[bronze meadow]

When pubg india will come?@sand path

[sand path]

That is a scam @humble phoenix, be careful.

[onyx dagger]

As we provide community support only for the global English version of PUBG MOBILE here, @bronze meadow, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[meager token]

@sand path bro You Give Back My Permission

[bronze meadow]

@sand path in 2051

[humble phoenix]

He had a blue and green pfp with an anime character in the middle

[vale condor]

why u copyrited cybersquad

[meager token]

In Discord Support

@vale condor exactly

Banning Is Not A Reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @meager token.

[onyx dagger]

As the email link feature is still in the beta version, there might be issues, @lofty sigil. Kindly try again after some time.

[lofty sigil]

Ok

Thanks

[bronze meadow]

When pubg asia will come?

[onyx dagger]

Pubg asia?

[bronze meadow]

Sry pubg state 😂😂😂

[sand path]

That's a completely different game.

You can ask about it in #chat.

[ancient iron]

Hello. I have changed my country unintentionally. I hope for help. 5288646892

[jagged imp]

@sand path hello sir please last chance to my cybersquad YouTube channel 🥺😭

[pliant perch]

why i have to use the extended after everytime i die in arena..that's too boring

[night cloak]

It’s a bug happens very rarely, @pliant perch. Feel free to report it in #old.

[stray stag]

Hello, I'm sorry to interrupt. I was scam for an account

[pliant perch]

for me it's been weeks on this state O_O
thnx gonna report

[night cloak]

You can change it again in 60 days.

[night cloak]

No worries! 😄

[night cloak]

Your account was scammed?

[stray stag]

Yes@night cloak

[night cloak]

Have you tried contacting in-game support?

[stray stag]

Unfortunately, I don't know where

[ancient iron]

Not 180 days and change by mistake I hope for help

[night cloak]

Kindly refer to #faq subpoint 5.4, @stray stag.

[ancient iron]

Not 180 days and change by mistake I hope for help

[swift geyser]

Hello guys I want change my region to Pakistan but I don't received confirmation code to my number

[night cloak]

You’ve changed it previously, @ancient iron? I believe the days accumulate each time you change your region. You’ll need to wait the 180 days.

[stray stag]

@night cloak thanks

[night cloak]

Kindly try again later.

[night cloak]

You’re most welcome! 🤗

[swift geyser]

I try 5 to 6 times daily

[night cloak]

Try again in 24 hours. The systems may be busy.

[swift geyser]

I have issue form 1 week

[night cloak]

Have you contacted in-game support?

[swift geyser]

Yes offcource but didn't reply

[stray stag]

Thanks bro😔

[ancient iron]

I know that you can help me complete my acceptance of my request to be able to change the country without waiting for this period

[night cloak]

No we cannot help with account related issues, @ancient iron.

[night cloak]

Kindly refer to #faq subpoint 5.5, @swift geyser.

[night cloak]

No worries! 🙂 try using the screenshot below as a guide when contacting in-game support!

[ancient iron]

Who can help me other than you😫

[night cloak]

You can always try in-game support for account related query’s, unfortunately in your case I believe you’ll have to wait the 180 days.

[night cloak]

Just a visual bug, @graceful epoch. Feel free to report it via #old.

[graceful epoch]

No visual

Lately i see many poeple do that

This way can icrease aimbot and great performances

Without hacker ofc

U better check it out

Dont rush please

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/, @graceful epoch.

[graceful epoch]

@night cloak thank you am tired of reporting

Everyday report and capture and etc... am really tired

[lusty panther]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lusty panther. Remember to read through #faq before asking questions in the support channels.

[lusty panther]

My PUBG mobile account got ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lusty panther.

[vital timber]

I need Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital timber. Remember to read through #faq before asking questions in the support channels.

[vital timber]

My Id Is Hacked Plz Help Me

[onyx dagger]

Do you have the access to your game account, @vital timber?

[vital timber]

Yes

I have access to my id

[night cloak]

Kindly contact in-game support, @vital timber. You may follow the screenshot below as a guide. Please understand that we cannot assist you any further with this matter.

[vital timber]

But Hacked Has Linked His Twitter that's why i am in trouble

I tried but not working

Plz help me its My Fav id

I Request plz

[night cloak]

Please understand that we cannot assist you any further with this matter. try again.

[split furnace]

hi
My account was hacked and they changed the country to Canada and fortunately I recovered the account. But I want to change the country without waiting 120 days. I need to solve this problem please Thank you

[frosty depot]

@split furnace can you come to dm please

[night cloak]

Kindly contact in-game support or wait the 120 days, @split furnace.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @frosty depot.

[celest shadow]

You can report the YouTube channel via the form mentioned above after the weekends, @frosty depot. Thank you.

Feel free to report the YouTube channel to https://bit.ly/3soBavK after the weekends.

[unique gull]

Who can I speak with to get a cheater banned as soon as possible

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @unique gull. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[unique gull]

This dude was blatantly hacker

I killed him before he could get anyone tho

[night cloak]

Refer to the message from @storm flume please, @unique gull.

[unique gull]

His name has asterisks

[rocky spear]

How to unlink twitter without wait for 7days.. my twitter acc has been hack..

[night cloak]

There’s no other way, you have to wait 7 days.

[celest shadow]

We recommend that you recover your compromised Twitter account first by contacting their customer service:

▫️ https://help.twitter.com

[rocky spear]

Already report about that..

[celest shadow]

Please be patient for their response. It may take a while. However, it is important that you recover your hacked social media account first.

[noble trench]

Nowadays classic crate are only giving wall stickers and silver fragments which are useless

[rocky spear]

Thanks about that

[rocky spear]

Already had 42k silver .. don’t know how to use it..

[noble trench]

I use silver fragments to buy classic crate and get again these useless rewards

[rocky spear]

I understand

[frosty depot]

@split furnace take help of @polar marsh

[noble trench]

Check with shop under silver fragments, there are cool gear that can be brought with fragments

I started playing from season 2 and I have only 1 mystic head gear

[spice fossil]

Hi

[main scroll]

I am from pakistan and my freind from bangladesh when we play together our ping is high and somtimes we are unable to match making

[plucky atlas]

My account in Albabji has been exposed to the band, please help. Retrieved / 5134016652

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plucky atlas.

[frosty depot]

@split furnace take another help of @storm flume

[night cloak]

Is possible to delete your email to log in into a pubgm account?

[night cloak]

You can't remove/unlink your email.

Ty

[quick hare]

@polar marsh

[mortal apex]

Hello @quick hare! How can we help you?

[lapis canopy]

can i report a channel that spread auto aim files?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lapis canopy.

[quick hare]

I use ios
Fist pubg mobile band me 7 day i don’t know why band me and 22 April unbanned my account 22 April night i play livik agin ban me 10 Year

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quick hare.

[gritty glade]

When the Grafity mode going to be Removed?

[night cloak]

Do you mean Power Armour mode?

[gritty glade]

No.
Event mode in Erangle ( Grafity).

[sick shale]

May 10 (UTC +0)

[gritty glade]

Ok dear

[marsh heart]

Hi. Please help 🆘 Pharaoh lvl 6, Raven lvl 2 & Glacier lvl 7 banned straight 10 years for NO REASONS! My ID worth thousands of $ got banned when I was in game for data has been changed. Please BAN hackers not an innocent guy who spent so much money in this game. I have always played clean, I got not ban records from before, all UCs are bought legit, I have never used hacks or any third party, my iPad Pro is no j/b. I can’t think how this is possible...mass reports from jealous players?!?! ID: 515437143. Device iPad Pro 11. PLEASEEE INVESTIGATE AND UNBAN IT!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marsh heart.

[night cloak]

is selling PUBGM ID legal?...

[sick shale]

No, it's illegal

Bonus challenge is already available in specific regions

Selling UC is illegal

[night cloak]

Kindly provide your feedback regarding PUBG MOBILE in #old, @night cloak.

That matters why?

[sick shale]

No information about that. You may participate in community events and you can have a chance to win some UC, no other way except purchasing it. Keep an eye on #events for PUBG MOBILE community events..

[eager sable]

مرحبا

[storm flume]

Please do not use languages other than English, @eager sable. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

@eager sable Only English is allowed in this server. Please join MENA for support in arabic

[eager sable]

Hello

My account has been stolen Can someone help me

[sick shale]

Do you have access to your game account?

[eager sable]

No

[true belfry]

Hii plz help i want to report hacker

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @true belfry. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fast heart]

Why Mrcybersquad channel is banded

[sick shale]

Unfortunately it's not possible to recover your account if you have lost access of the linked social media accounts. Feel free to contact customer service for further assistance.

[true belfry]

Any one admin here reply plzzzz

[night cloak]

report server here: https://bit.ly/3soBavK
and the user here: https://bit.ly/3uDSJZv

[eager sable]

Please help me, I paid interesting money on my account

[true belfry]

Any one admin here

?

[night cloak]

Unfortunately it's not possible to recover your account if you have lost access of the linked social media accounts. Feel free to contact customer service for further assistance, @eager sable.

[night cloak]

Why would you like to contact an admin?

[true belfry]

@night cloak help bro plz ban hacker

[night cloak]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @true belfry. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Refer to this message.

[eager sable]

Please help me

[true belfry]

@night cloak bro i try this link many times till season 15 but not work 😅😅

[sick shale]

I have answered, stop repeating same questions please.

[eager sable]

@sick shale What should I do

[night cloak]

They’ll be banned in the future keep trying.

[vale condor]

hello @maiden spokee a youtuber named MrCyberSquad has beeen treated very badly by pubg team .He wanted to sell his acoount of pubg having pubg partner tittle because he need money and he has some problem due to which he had to sell his account
What is wrong in it ? He has invested so he can sell his account too
but 1 guy reported this to pubg mobile official and they gave him 20 copywrite strikes
without any reason and reported his instagram account too ❤.He need help everyone and justice .He treated very badly plz help him- youtube MrCyberSQuad or FrustratedCyber 🙏

[sick shale]

That means your Twitter account was unlinked from the first game account

[true belfry]

@night cloak OK bhai😫 😋

[eager sable]

The account is linked to Gmail and it was hacked and my device was removed from Gmail and changed the password

[sick shale]

You should have linked 2 social media accounts

[eager sable]

After my account was hacked, he canceled the second link

[celest shadow]

Major violations of PUBG MOBILE's terms of service.

[sick shale]

@true belfry Please avoid sending unnecessary messages here

[true belfry]

@sick shale OK

[sick shale]

We are unable to help with account related issues on Discord, please contact customer service should you have any further questions

[eager sable]

There is an Arab YouTube that Ibn Syria stole his account and I helped him why not help me

I paid 5,000 dollars on my account, please

[sick shale]

Please refrain from repeating. We cannot help you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal tendon.

[gray shale]

As the Ban Pan system Getting stronger day by day cheaters using x-ray , Bullet cheats, speed cheats removing from game but still there are many cheaters who use No Recoil cheats, which is sometime difficult for us to decide whether the player is cheating or not due to difference in Gyro sensitivity in android and iPhone. So requesting to pay attention on NO Recoil cheat too..

[night cloak]

Kindly use #old, @gray shale.

[gray shale]

#old Channel on slowmode

[night cloak]

You may edit your previous message or wait for the slow mode to end.

[gray shale]

Ok

[lilac basalt]

Hey 😦 I need help

[night cloak]

How can we help you?

[night cloak]

Refer to this message. @paper thunder

when will the Permuim crates section be added?

[night cloak]

After custom crate finishes.

[night cloak]

Alr

[lilac basalt]

My favourite youtubers channel is linked to one gmail . And he has 4-5 channels with different and one of them has pubg content and you have literally given him 20 strikes which leads him to terminate his channel , now the whole problem is that just because of his one video you have first of all given him 20 strikes and on top of that you have disabled his Instagram for no reason at allll 😦 😔😞 now because you have given him so many strikes his other channels linked to that ONE mail is also going to get deleted . His career itself is as a YouTuber now you guys have deleted the other channels too which don’t have pubg content at all . Basically you have destroyed someone’s livelihood . Since you have banned his Instagram where he never promoted anything as well as his other channels that has nothing to do with pubg and As welll as other 19videos that has absolutely nothing to do with uc or id selling . You please tell us now how should he feed his family food during this pandemic . You think it’s all easy to be a YouTuber sit at home and chill ? It took him 5 years to be where he is ,how could you destroy his whole career ??? @lime juniper @celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac basalt.

[tidal adder]

Where is my comment lol

Truth is bitter isn’t it guys

???

[livid plover]

Can i have the download link of the latest version of pubgm

[sick shale]

https://pubgmobile.live/apk

@tidal adder What comment?

[tidal adder]

The comment that I typed above

It’s been deleted because I have pointed pubg team weakness and shattered them lol

Such a liar

[sick shale]

You're probably confused with other channels. Anyway, you're free to write such messages in #old...

[lime juniper]

Further information on why the YouTube account in question is due termination can be found in this message's reply content.

It is not true that the Instagram account in question was terminated without a reason. One of the examples that led to this action is attached as a screenshot.

We take all kinds of terms of service violations and promotion thereof, very seriously. With our special campaign of heavy cleansing of such online content, we do not offer any warnings or second chances. The affected person's only option is to create new accounts and abide by our terms of service. If they repeat these unstable marketing techniques, we will come for them again.

Keep in mind that this decision is final. Any appeals will be rejected. Members who join our Discord server with the sole purpose of inquiring about this matter will be suspended.

[tidal adder]

Ohh lol you playing games with me

[vagrant forum]

Your last message was in #discord. It was removed from that channel because the channel is reserved for matters related to the server and not the game. Feel free to share your feedbacks in #old, @tidal adder.

[tidal adder]

Which server ?

Game server ?

[vagrant forum]

This discord server.

[tidal adder]

Pubg mobile server ?

Or only discord server?

[vagrant forum]

#discord is a channel for community support for the Discord server only.

[tidal adder]

Mate all I know is I just want to play that’s it without any bugs and I reported it many times and it’s getting on my head

[gray shale]

How can we Get PuBG partner Title??

[tidal adder]

I am just asking the people over here has any one bugs been fixed? Reporting to bugs and feedback channel

??

[sick shale]

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community team's discretion.

[vagrant forum]

Yes. The bugs reported in #old are eventually fixed either through in-game patches or during version updates.

[tidal adder]

So I have to wait until the update

??

[gray shale]

So it is available only for Youtuber

[vagrant forum]

It may or may not be fixed in the upcoming update. We cannot provide details on that but they will surely be fixed soon. Rest assured that your reports are reviewed by the community team and passed on the team responsible for fixing them. Please report any issues you find the game through #old or through the in-game reporting feature so that the team can fix them.

[sick shale]

Official content creators.

[gray shale]

For being official content creator, what did you take for consideration like subs, views etc.

[vagrant forum]

The requirements are internal and not disclosed to the public.

[gray shale]

Ok bro

[night cloak]

why 10 points diffrens

[scarlet kraken]

maybe u killed more, healed more, etc

[night cloak]

You get points depending on your lobby. For example you get more points when you have more conqureors in your lobby , however aspects such as revives , heals , and damage contributes towards points as well.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @potent condor.

Please refer to the private message from @polar marsh for further information, @modern matrix.

Please refer to the private message from @polar marsh for further information, @carmine jewel.

[fathom pier]

have a nice day. Pubg mobile team I ask for your help as my account has been victimized by Pubg mobile. that my account does not violate any user agreements. I would like to state that no second-party or third-party applications are used and that I am the victim of being banned from the game without guilt. Although I have evidence, I still cannot get help. can you please help me 5158872791 ID 🥺

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom pier.

Please refer to subpoint 2.12 in #faq for further information, @prisma sigil.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @magic talon.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @bright ermine.

[split furnace]

My account was hacked and they changed the country to Canada and fortunately I recovered the account. But I want to change the country without waiting 120 days. I need to solve this problem please Thank you

[celest shadow]

Hello, @split furnace. We are glad to hear that you were able to recover your account. Unfortunately, you will need to wait for the cooldown to end before you can switch to another country or region. We hope you understand, thank you.

[alpine perch]

@celest shadow Hey, My Account was hacked and they linked his Email in my pubg Account and Fortunately I recovered the account because Facebook was linked in my account but hacker is login my pubg account because he has linked his Email i want to unlink his Email

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[alpine perch]

@celest shadow I already contact customer service but they couldn't not unlink hacker Email

😢

[deft pendant]

@celest shadow one guys is scamming selling pubg accounts

he is from india

selling Glacier max account only in 2000 INR

[split furnace]

is there any way to change it without waiting

[celest shadow]

Please provide a screenshot of your conversation with the customer service.

[deft pendant]

Why these scammers exists😒

[celest shadow]

Please report the player's account in the game.

[celest shadow]

There isn't one.

[deft pendant]

He has yt channel

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @deft pendant.

[deft pendant]

He has comments from his own fake account

[celest shadow]

You can use the report the YouTube channel via the form after the weekends.

[deft pendant]

and Earning

By fooling people

[alpine perch]

Wait 2 minutes

[pure flicker]

So currently it's rating protecting but I have lost like 100 points

[celest shadow]

If you have triggered the free rating protection for 3 times, you will start losing points after. Feel free to use the rating protection card if you do not want to lose points.

[pure flicker]

Is it 3time per day?

[night cloak]

Also , you need to be in a team with friends.

[celest shadow]

Yes.

[pure flicker]

Well I didn't trigger any today but still post like 100

[pure flicker]

I was solo squads lol

Rip points

[night cloak]

I need help with my account

I buy UC, I try to buy rename, it says ‘item cannot be purchased’
Then I reload my game and I have 0 UC even thought I just spent my money to buy some

[flat moat]

hello . i just want to say there's a new hacker they can change id during the game play becuse they using wall hack and they will not get ban becuse they change the id

[sick shale]

Check your mailbox if the UC was deducted from your account

[sick shale]

Please report it via the form below if you have any further information
▪︎http://cheat-collect.pubgm.cc

[fossil island]

Have a nice day. PUBG mobile team I ask for your help as my account has been banned for 10 years. My account is clean 100% and I was not hacked or changed fils for PUBG mobile.please help me; I'm innocent 🙁

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fossil island.

[karmic lotus]

Good afternoon I have such a problem , I was banned for 10 years for
violating the user agreement. But I didn't break anything , I didn't use
third-party programs, I didn't play with a cheater, I didn't advertise
other things in the chat , and I didn't play much before the ban,I may have
used bugs in the game,but I never got banned for it.(Temporary) Right now
the situation is such that it was banned for 10 years.Here are 3 last games
3) games of rank bronze 3, where I made 14 kills (There are only 25 in the
team, like), 2)Playing in the subway with a friend 1 time I did not kill
anyone and died myself, 1)Playing with two friends in the subway where I
did not kill anyone, and friends killed 4. And after 1 game I was
immediately banned.Of course, I could break the rules in a week , but they
could give me 1 or 7 days, but not 10 years. My ID 5183883521 Please help
me with this With respect

[polar marsh]

Please refer to the private message from @polar marsh for further information, @karmic lotus.

[alpine perch]

@celest shadow hey you know when pubg mobile india will be launch

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @alpine perch.

[night cloak]

@polar marsh I took ban for 10 years and I don't understand why I never used other cracking applications, I played the legal game all the time, I invested a lot of time in the account and my money I can't take my ban for anything and 10 years, I need help please my id 559268408 And name ŚÍMPLE , Please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[fierce night]

i kill myself if one of thuse teams who gonna play all talent final aren't all of the full hack

we got kld by one using speed he playing solo squad

the top 2 team in the 2nd semi final called muslimKingX

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fierce night. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fierce night]

you can't even watch them how can i report them -_-

[alpine flower]

hey when will the godzilla update be released ? any known time> maybe an estimate?

[cursive pulsar]

within Season 19

[warped parcel]

May 11

[alpine flower]

thanks

[modest ingot]

ok, I don't know how to explain it. I play only with a friend of mine. Squad mode only. FOR A WEEK THE GAME IS REDUCING MY MERIT

The message says: Due to more recent conduct in the game, you have less than 60 Credibility points.

Brother, how? I only play with a single friend. I save him EVERY time. He never reported to me

Bad conduct of what ??????

I don't use any cheating. Play on a Redmi Note 8 Pro

WTF

I just play this game to relax. My life sucks

And now I can't even play with my friend anymore

[severe abyss]

what happened to premium crate

[red kestrel]

My account has been banned, I am not cheating

[polar marsh]

Please refer to the private message from @polar marsh for further information, @red kestrel.

[severe abyss]

i have 5 premium crates

[hallow gulch]

Premium crates will come back once one of the current crates are removed.

[granite lynx]

@heavy jay Bro ask them for assistance they will help you.

[last tapir]

how to unlock 90 fps on pc..?

[severe abyss]

ETA?

[severe abyss]

use smooth graphics

[last tapir]

i do

60 fps capped

[severe abyss]

there should be 90 fps setting

sad!

[last tapir]

my laptop can run 90 though :/

[slate crystal]

Hi i need someone help me , my social media accounts in the game has been hacked, i want to remove this accounts from my account

[hallow gulch]

Do you require help regarding gameloop?

[storm flume]

Please contact the customer service for further assistance, @slate crystal.

[granite lynx]

@heavy jay ask her bro they will help you here pros here to assist you

[last tapir]

o i use msi launcher do you recommend gameloop?

[sonic junco]

Hey Someone Just Hacked My Id And Added 3rd link of his infomation
is there any way to recover?

[slate crystal]

How can I connect them?

[hallow gulch]

Please use the official PUBGM emulator gameloop.

[hallow gulch]

Via the login page.

[last tapir]

okie

thank you

[severe abyss]

bro

msi launcher isn't an emulator

[last tapir]

it runs pubg

[severe abyss]

what?

[slate crystal]

Where?

[hallow gulch]

Please contact customer support for assistance.

[storm flume]

Please avoid going off-topic, @severe abyss @last tapir. You may have unrelated conversations in #chat.

[slate crystal]

👍🏻

[sonic junco]

They don't helped me
Bot replies

[heavy jay]

Hardcore — Σήμερα στις 6:05 ΜΜ
@polar marsh Hello there! I need support about something..I play from Europe and my device is a Iphone 12 pro max.So my scope mode is "HOLD" and when i open the scope and slide my finger up the scope stays open for no reason for sure its a bug on this device! I have tried to send emails etc. but no one answerd! Do have any idea about this? i can send video to see exacty!

ID: 591617795
Device: IPHONE 12 PRO MAX
WI FI
Country: Greece Europe(επεξεργασμένο)

[sonic junco]

Now What to do?

[hallow gulch]

You may refer to this conversation for further instructions.

[heavy jay]

Thank you Nima very much i hope to help me to find solution

[hallow gulch]

You have submitted a report in #old, even though you won't get a reply, the channel is being well acknowledged. Please be patient.

[sonic junco]

Where i can find exact registration date and payment receipt?
No one take backup of it
and i don't have

[hallow gulch]

In case you still have access to your account, you'll be able to find the date of the first social linked through your achievements.

[heavy jay]

Thank you very much appriciate it

[sonic junco]

what about payment receipt?

[hallow gulch]

Payment receipts can be found through your app/playstore > purchase history.

[sonic junco]

can i temprorary disable the login access to the hacker?

[severe abyss]

when will premium crates be back

[sick shale]

Unfortunately that isn't possible, @sonic junco you should contact customer service as soon as possible

[sick shale]

Most probably when the custom crate ends

[severe abyss]

when did custom crates start

[sonic junco]

i have only one login info that is google play games.hacker has added his apple account

[sick shale]

Refer to PIXEL's previous message and unlink it

[sonic junco]

Okay i'm contacting with customer service.God please help me.I have glacier level 2 on this account 😦

[half kite]

My pubg mobile account is hacked how to recover

[clever tide]

is there any chance getting banned from buying UC from SEAGM site ?

[sick shale]

Custom crate will end on 30th (UTC +0)

[sick shale]

Please use (https://www.pubgmobile.com/pay).

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sterile pelican.

[sick shale]

@fading siren Please report it via this form (https://bit.ly/3soBavK) when it's available.

[fading siren]

Ok

[fierce night]

how is the season ranking calculated?

[night cloak]

My guy got scam

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[tawny flower]

I redeemed the Make A Wish reward and didn’t get anything. Please help

[sick shale]

Rewards will be delivered via in-game mail

[fierce night]

...

[hallow gulch]

@fierce night Are you referring to your rank on the global leaderboards?

[wise dawn]

I need unlink email

[hallow gulch]

The game has not implemented the option of unlinking both e-mail and phone number login methods yet.

[wise dawn]

Why?

Hacker linked his email

So stupid game

[hallow gulch]

The following method is still in beta. If you wish to unlink your email for urgent matters. please contact customer support, @wise dawn.

[surreal lynx]

How much time will it take? Applied for it 2-3 weeks ago

[sick shale]

What's this?

[nimble hull]

how can i report that account get banned while im live

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nimble hull.

[surreal lynx]

Beta test

[wise dawn]

Can't get first payment information from pubg?

Because I've been shopping for a number of accounts

I dont know who payment is on this pubg account

[harsh venture]

can you suggest best settings for gameloop for my laptop? heres the diagnostics result. thank you

[celest shadow]

You will be contacted if you are selected for the test in the future.

[storm flume]

You can now access #emulator-chat and #emulator-support, @harsh venture. Revert this at any time by sending .emulator in #481204134859505684.

[hallow gulch]

Please use #emulator-support, @harsh venture.

[harsh venture]

thanks

[hallow gulch]

Shopping? Are you purchasing accounts?

[wise dawn]

No

Purchasing uc

[hallow gulch]

You'll be able to find your payment history through your play/appstore.

[wise dawn]

But i purchasing uc on more accounts

I dont know who payment is on my main account

[hallow gulch]

Log in with the Gmail/apple id of the account you are trying to find the payment history of. Payment receipts are saved within every account you purchase on.

[fierce night]

yes the last one which is season ranking
not the killing rating or surviving ranking

[hexed plank]

Hello what are the factors that I could get banned to 10 days

[pallid patrol]

Hello I'm new here. What if i need some help regards YouTube channel? Actually it's about copyright strikes.

[night cloak]

@pallid patrol follow pubg terms and conditions vai

[pallid patrol]

I really don't know how to use discord tbh

[clear spindle]

What's the channel link, @pallid patrol?

[pallid patrol]

Channel is terminated fro YT bcz of copyright strikes. Channel name is MrCyberSquad.

No it's not regards my channel

[celest shadow]

You should not intentionally suspend your game account. Should you have any account related concerns, please contact the customer service in-game for further assistance.

[clear spindle]

Refer this, @pallid patrol: #questions message

[storm flume]

Vipax#2339 was banned | Major violation of PUBG MOBILE Terms of Service.

[hallow gulch]

You may know more about this by clicking on the ? icon.

[night cloak]

Please i need help someone hacked my account and he linked his email to my account and he changed server

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

I contacted but i cant wait 60 days until that he will unlink my Twitter and Facebook link

[onyx lion]

`hi

[clear spindle]

Contacting them via the in game customer service is the only option.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @onyx lion. Remember to read through #faq before asking questions in the support channels.

[onyx lion]

can i get quick help

when i open scopes

my fps drops and gets stuck below 30

but it goes back to normal when i close scopes

any reason for that

and any solution

im an emulator player btw

[clear spindle]

Try doing a routine repair from the login screen.

[onyx lion]

i tried before

didnt work

[storm flume]

You can now access #emulator-chat and #emulator-support, @onyx lion. Revert this at any time by sending .emulator in #481204134859505684.

[onyx lion]

??

[clear spindle]

State your issue in #emulator-support.

[west reef]

@hallow gulch can you help me with my hacked account?

[onyx lion]

i did yesterday

they said ingame issues at #questions

[clear spindle]

Can you mention the system specifications?

[onyx lion]

ofc

wanna go dms or here?

[storm flume]

Please contact the customer service for further assistance, @west reef.

[onyx lion]

i dont mind both

[clear spindle]

Here would be fine.

[onyx lion]

hbu?

oke

i got i7 3rd gen nvidia gt 630m 6gb rams

laptop

windows 10

[west reef]

@hallow gulch can you help me with my hacked account?

[clear spindle]

We cannot help you with account related issues in here, @west reef. Please contact the in game customer service.

[onyx lion]

there @clear spindle

[clear spindle]

Just a min.

[onyx lion]

alright

take ur time

[clear spindle]

Try these settings in emulator and check again: #emulator-support message

[west reef]

@clear spindle i didn't get the help because some issues

[onyx lion]

okay thank you

[clear spindle]

Some issues as?

[west reef]

@clear spindle i can't send the Purchase receipt

[clear spindle]

You don't have the option to send attachments?

[west reef]

Yes

[clear spindle]

Try uploading the image in here and send the link to customer service: https://imgur.com/

[onyx lion]

@clear spindle sorry for the tag but quick question

i did the settings im launching the game atm

but

is it supposed to show "AIO" on the top of the game window?

or anything

[clear spindle]

Can I have a screenshot?

Would be better if we switch to #emulator-support.

[fierce night]

thank youu

[onyx lion]

okay 1sec

[night cloak]

can i also get access to emulator support ?i got a few issues(lag mostly) and id like to know what settings would be good and stuff like that

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

thanks

[raw aspen]

Is there a way of sharing our own Ideas. ☺️ Like to Improve Some Game Stuffs

[elfin canopy]

Yes, @raw aspen! If you have any suggestions regarding the game, feel free to share them in #old. Tencent staff reads that channel on regular basis.

[raw aspen]

Thank You , I thought that group was only for reporting Bugs 😅. I will Suggest my ideas On Some things to improve in Game . Thanks for the Quick Reply 🙏.

I Posted this in the Wrong Group 😅

[fervent lichen]

Hello #questions i need u help to recover my pubg is which was got hacked by Hacker through my facebook account and Hacker disable my facebook account through report on my facebook and they link another id in my pubg and useing my account on daily basis please help i have video proff and i have also payments proff that i buy uc on my id and i have all proff that was pay game on that id till 20-04-20 but after that date my id got hacked and now that hacker use that id i want to recover my id back to me if its possible please help

[clear spindle]

Please contact the in-game customer service as well as the social media platforms.

[fervent lichen]

I contact them all ready but no one help me

[clear spindle]

Only they could help you with account related issues. Try contacting Facebook at first.

[olive isle]

@clear spindle account selling legal or illegal

[fervent lichen]

Chat support say same that contect your social media but the Hacker report on my facebook account that i doing wrong things on Facebook . That why Facebook disable my whole account its not recover now what can i do facebook not help me pubg customer service not help me hacker play all day game on my pubg id i see that

[clear spindle]

It's illegal.

If Facebook is not willing to help you then the only option is to create a new account.

[fervent lichen]

Rock47 brother i use that account since 3 session on pubg mobile i do hard-work for my account and i have alots of expansive things in my account how i left that account and create new account my 3 year hard working account . How i let go my account sir

[clear spindle]

Try contacting them again. We Discord staffs are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[olive isle]

@clear spindle i think in-game support system is very poor

[clear spindle]

?

[fervent lichen]

Ok but in game customer support not helping me brother the game bot who reply he is bot he is not understand anything its very poor sir

That is why i came here so someone official can help me

[clear spindle]

Please refer this again.

[wise dawn]

How can see ban history in my account?

[fervent lichen]

I just want that if someone official personal contact me i gave them all proff of my id which they need . And the move forward my report who solve or recover that problem

[arctic stump]

Hey, why am I experiencing frame drops when near the enemy?

[mortal apex]

Perhaps, should be your device overheating or it happens when you get lower FPS.

[arctic stump]

Like huge frame drops , my game runs at 60 fps, when an enemy is close, it goes down to 20 I guess

[mortal apex]

Do you play on High Graphics?

[arctic stump]

Smooth- extreme

[mortal apex]

What’s your device?

[arctic stump]

Poco f1

[mortal apex]

Please consider that playing on High Graphics may cause framedrops and low fps. I suggest you to reduce the Graphics option for a better gameplay. Any concerns you want to share, feel free to report it in #old, @arctic stump.

[arctic stump]

I'm sorry, I don't think u saw my previous message, I play on low graphics ( smooth ) and max frame rate ( extreme (

[mortal apex]

No worries at all! As i said above, you are free to share your concerns in #old, regarding this matter.

[fervent lichen]

How parmanent account will ban in pubg if hacker hacked that account ??

[noble ether]

When will the bonus challenge opens

[sick shale]

Bonus challenge is already available in specific regions

[sick shale]

What do you mean?

[fervent lichen]

@ rebel i mean to say that i already msg about that in uper chat that hacker hack my pubg account as well as my facebook account . My facebook account disable by Facebook and i am now not able to open my facebook or pubg account and Hacker now use my pubg account so thats way i what that pubg will help me for recover my pubg id or if its not possible then pubg ban that account which now hacker useing

[raw aspen]

Is Using GFX Tool Legal ? Or illegal?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @raw aspen.

[sick shale]

Please contact customer service in-game if your account is hacked

[olive isle]

@polar marsh

[fervent lichen]

@ Rebel already contact with customers service . They said contact with ur social media but my facebook account is already disable . So no pubg customer support or not facebook customer support helo me to recover my accounts

[sick shale]

Unfortunately you don't have a chance to recover the account since you have lost access of your linked social media accounts..

[fervent lichen]

@Rebel i have access of my social media account but problem its disabled

[storm flume]

Please avoid going off-topic, @steel portal. You may have unrelated conversations in #chat.

[sick shale]

You should contact customer support of the respective social media channel to recover, if they can't help you, then nothing can be done...

[storm flume]

Please avoid going off-topic, @bronze meadow. You may have unrelated conversations in #chat.

[fervent lichen]

@ Rebel i already contect with customers support of my social media report them send email them for recovery but the not reply from last 3 days what's why i came here so that someone official who have authorities to connect with Tencent or pubg for Highlight my issue and help

[sick shale]

You have already contacted with the customer support in-game and they couldn't help you because you don't have access to your game account.

[static bloom]

Please help me, i cant login to my account. I think someone stole my
account through phising website and use illegal program.

[sick shale]

@static bloom Do you have access to your game account?

[static bloom]

@sick shale i was banned for 7 days now..

[sick shale]

Open your account when when ban duration ends, and contact customer via in-game settings to unlink the unauthorised social media account.

[static bloom]

@sick shale i try it before when my account was banned for 3 days..when i open my pubg the account automatic banned for 7 days..i cant do nothing..

[polar wadi]

I reached RP 100 for the 6th time but I did not receive the title 😦

[night cloak]

You have to reach rp100 6 times in a row.

[vagrant onyx]

@polar wadi go on top of the achievement and take screen shoot

[sick shale]

Unfortunately you can't do anything about it, if prohibited actions have been operated on the account, no matter who did that

[static bloom]

@sick shale so my account was hacked by someone??..how i can get my account back??

[fervent lichen]

@rebel is that another way that Tencent ban that account with hacker used now ?

[sick shale]

Your only option is to unlink the unauthorised login access through customer service when you can open the account, @static bloom.

[sick shale]

No

[polar wadi]

id 5131644462
Mi 8 PRo
Wi-Fi
Country Algeria pls help me 😢 😢 😢

[static bloom]

@sick shale ok..i will try it later

[night cloak]

@polar wadi You have been answered already. You need to reach level 100 in rp , 6 seasons in a row.

[olive isle]

@sick shale how i connect my phone number

@vagrant forum

[polar wadi]

yes I know it's the 6th time this season and I haven't received the title

[sick shale]

From basic settings, there's an option to link E-mail/phone number

[vagrant onyx]

I have all ready told you

[sick shale]

Scroll up and take a screenshot of your current streak

Like this

[vagrant onyx]

Go on top of the achievement and take screen shoot @polar wadi

[olive isle]

@sick shale can i link both

[sick shale]

No

[olive isle]

@sick shale i am link with my email address i want to link with phone number

[sick shale]

You can't do that

[vagrant onyx]

Like this

[night cloak]

guys I have an issue I left Europe because it had no people I went to another one anyway and as soon as I went to go back to the euro from behind where I was he says I ate ban ie something minutes these minutes are late to finish the other would drink it did not have it and now I can not play my levels normally but I do not have a tag because I left but from Europe and now I want to go back and iban says what is this thing take it out change it next Saturday did not have it so much money we pay every day and we put the PAP ji and you put us and ban that is okay the other that it does not run these we could go elsewhere I will leave Europe to go to another and we can not go back to the euro if we want and not there was this ban always in the settings below and fix it take out this thing i.e. mercy

[night cloak]

Did you reach level 100 in Royale Pass Last season?

[polar wadi]

yess

[sick shale]

Please use a proper English language

[sick shale]

Take a screenshot of the first part of the achievement.

[night cloak]

to see guys what problem I have what topic please very much that is take out the thing do something I want to play after even I can not enter🙁

[sick shale]

@night cloak What's your first language?

[night cloak]

please guys if you can do something because it's a pity i mean i have my money normally but because i'm not in europe the challenge i was before it took me from the beginning to go to so i'm waiting all these minutes to change it to go to europe and to play like that loses all the meaning of the game and what I want to do too and also it is now six days I can not play for this reason and the only thing I enter now because it has forced me I can not go anywhere else say these which is 6 of 6

[sick shale]

Please refer to subpoint 3.1 in #735483472432594994 for regional communities and join the server where you can ask for support in your language. We are unable to understand your messages.

[night cloak]

my language is greek I'm Greek I'm Greek

my language is greek I'm Greek I'm Greek

if you can not understand the language I speak do it with google translation i do this to speak to you english i do translation

[proud crown]

When will 90hz be released to the new phones like rog 5, rm 6?

[snow shard]

pubg I want them to remove my ban since I have not done anything, supposedly they gave me ban for vilification of the rules of the game but I always played healthy, and in this regard with hackers they do not give them but the community who plays without hacks, they ban us, so take my ban away

[polar marsh]

Please refer to the private message from @polar marsh for further information, @snow shard.

[night cloak]

Hopefully in future updates.

[frozen wedge]

@onyx dagger how i can obtain vanguard one tittle?

[sick shale]

This title is given to certain beta testers

[frozen wedge]

any special about them?

like what bennefit they got

[reef saddle]

Pls help me..I'm from india..I've got a ban today..I'm a genuine player I took my one year savings and took tht money into pubg and upgraded my m4glacier and groza to lvl 4 ...I've not used any kind of hacks and is a loyal player 30000 rupees wasted ....
Pls check and clarify my ban and tell me the reason for my ban pls hhelp
5156266055
乇乂匚丶DooM

[sick shale]

I don't have further information about that program

[frozen wedge]

okey thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @reef saddle.

[night cloak]

Hello

[night cloak]

Hello , how can we help you?

[flint trail]

i wanted to drink xristos1908 Europe changed servers And ate those minutes and wants to go back to Europe

[sick shale]

@flint trail You should wait for the cooldown period to be over, no other way.

[night cloak]

Δεν καταλαβαίνω ρε

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flint trail]

Xristos1908

[sick shale]

@night cloak Only English is allowed in this server

[night cloak]

my pubgm id got hacked , need help to recover

[storm flume]

Please do not use languages other than English, @flint trail. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

@night cloak Do you have access to your game account?

[night cloak]

yes sir

Hi

[sick shale]

Contact customer service via in-game settings and request to unlink the unauthorised social media account. You may follow this conversation:

[night cloak]

i did sir but no reply yet

the hacker is threatening me to ban my account for 10 years

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[night cloak]

hello?

[sick shale]

Hello, how can I help you?

[kind turret]

Were can i report hackers?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @kind turret. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[olive isle]

@sick shale why tencent not remove phishing ads on Facebook and Instagram

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @olive isle.

[sick shale]

@olive isle You can report them in that form ^

[lilac yarrow]

will i get banned for using vpn to improve my ping?

[olive isle]

@sick shale i am talking with a guy his Facebook account hacked because pubg mobile rewards phishing . Hacker blackmailing and harassing . He cannot take legal action because his family

😭

[vagrant forum]

VPN usage is not recommended, @lilac yarrow.

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @lilac yarrow.

[lilac yarrow]

cause one time i got banned for 10 min cause i used a vpn

it was more funny than annoying lol

[sick shale]

Contact Facebook support to recover it...we can't help with this issue

[olive isle]

@sick shale hacker disable his account permanently. After 3 days Facebook team not reply

[hallow gulch]

Please be patient and wait for a response. We are unable to assist you with this any further.

[glad thunder]

🙄

[celest shadow]

Please use #media instead to share your images, videos or fan-art materials related to PUBG MOBILE, @glad thunder.

[unkempt stratus]

Hello there pubg team @celest shadow
Can i report youtubers who are spreading fake news everyday about pubg mobile please reply
Thank you

[night cloak]

Fake news being, @unkempt stratus?

[unkempt stratus]

Launch date of pubg mobile india

[night cloak]

Kindly refer to this message, @unkempt stratus:

<#questions message>.

[unkempt stratus]

Thank you sir

[lapis hedge]

Why my shop ban @celest shadow

[unkempt stratus]

And if someone is selling uc through telegram and promoting through YouTube is that ok if not how to report

[celest shadow]

You can report the YouTube channel to this form after the weekends:

▫️ https://bit.ly/3soBavK

Can you please provide a screenshot of your issue, @lapis hedge?

[lapis hedge]

What is this

Please do something i want to add uc

@celest shadow please do something

[celest shadow]

You may contact the customer service in-game for further assistance in this regard, @lapis hedge.

Alternatively, you can use https://www.pubgmobile.com/pay to purchase UC.

[lapis hedge]

I also do that but they dont reply at last

[gentle marten]

Hi, i need help, my ucs is gone, and i haven't spent anything or logged in during the day

[lapis hedge]

But now they can not reply @celest shadow

Please do something @celest shadow

[storm flume]

Please contact the customer service for further assistance, @gentle marten.