questions

[late sparrow]

What and why, bruh i am palying from season 2 never in life i used any cheats or hacks, not aswell any glitches. Can you tell me why its ban, cause i have spend a lot of money in it.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late sparrow.

[hollow heath]

How to qualify to semi finals in all talent

[covert mason]

reach top 50 in rankings @hollow heath

[hollow heath]

Of any week ?

[covert mason]

yes

[hollow heath]

If we get top 50 in week 3 we qualify for semi?

[covert mason]

yes

weekly rankings reset every week\

[hollow heath]

What about week 4

[covert mason]

same

[hollow heath]

We have to qualify there also?

[covert mason]

if you reach top 50 you go to semis

no

[hollow heath]

If we qualify in week 3?

[covert mason]

if you quailfy once you dont have to do again

[lapis pond]

I would like my -30 back. Game crashed. Thanks

[north harbor]

how can you find out the exact date you started playing pubg mobile?

[robust siren]

Sir Can We Change Our In Game Name In PMCC Bangladesh 2021 ? Is there will be any problem if we change our ign?

Any Moderators?

@olive dove

[olive dove]

I think no problem with that as long as you have the same in-game ID, but for further confirmation you have to confirm with tournament organizers.

[robust siren]

@olive dove They R not replying

[hardy plinth]

Tag a mod and tell issue

[celest shadow]

You should join the PUBG MOBILE Pakistan Discord server for further assistance regarding PUBG MOBILE Campus Challenge, @robust siren:

▫️ https://discord.gg/pubgm-pk

[robust siren]

@celest shadow okk

[hardy plinth]

oh my bad

sorry

[celest shadow]

The user has been responded to by the bot, @hardy plinth. No worries.

[north harbor]

they banned from there for the reason of hacking but i don't hack !! can you help me get unbanned?

[storm flume]

Please avoid going off-topic, @hardy plinth. You may have unrelated conversations in #chat.

[tough girder]

How can i unlink an email on my account, My S1, pubgm warrior account has compromised and i have both my social links but the person keeps deleting my friends and changing my names and items/clothes. Any help would be greatly appreciated.

[night cloak]

Hey staff I’m trying to find this guy since he needs help badly please copy and paste this guys name I do not know the symbols…

[sterile drift]

Why can't I download PUBG MOBILE from the Huawei store and can't buy offers like Prime Plus?

[robust siren]

Can I Have Pubg mobile Bangladesh official link?

@olive dove

[glass bison]

Hello pubgmobile me ban 10year why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass bison.

[olive dove]

check #735483472432594994 , subpoint 3.1.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rain beacon.

[lapis pond]

I want my points

Back

Now

[storm flume]

Please contact the customer service for further assistance, @lapis pond.

[forest spindle]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5171988845

The name of the account userفنجان父

[polar marsh]

Please refer to the private message from @polar marsh for further information, @forest spindle.

[languid rapids]

Is it against pubgm ToS purchasing UC through MIDASBUY or fine?

[bright path]

Why the crew challenge points arent counting

It was supposed to be more than 220+ but its not showing

[olive dove]

only best 6 matches count towards your ranking points.

[wise dawn]

Cheat?

[queen creek]

Hey can you guys tell me which upgradable gun skin will come next?

[hallow gulch]

I don't think there's such information.

[queen creek]

But some youtubers upload leaks of upcoming gun skins

[hallow gulch]

They use sources which we don't keep track of here.

[queen creek]

Oh

[hallow gulch]

Everything is announced in #news by the time a new crate/gun or spin drops.

[steel wing]

What in world Is wron with this game

[queen creek]

I am eagerly waiting for scarl fool upgradable gun skin

[steel wing]

I get 44ms but it still looks like I have bad CONNECTION

I keep dying like this multiple times

[hallow gulch]

Having good MS doesn't mean stable overall connection. As it might not be shown, but there's a packet loss for both upload speed and download.

Which either could cause lag when it's high

[steel wing]

Im not lagging...

I used to have 44ms stable and everything was fine

[analog frost]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @analog frost. Remember to read through #faq before asking questions in the support channels.

[steel wing]

This never happened to me before

[hallow gulch]

Nothing can be done but to wait for the next update. For further assistance, please do contact customer support.

[analog frost]

My account was stole

I don’t know what I can do to recover it

[hallow gulch]

Bad connection, how does it affect your gameplay

[night cloak]

I’m hear on only 300ms and o am in master 2

[hallow gulch]

Contact customer support, Only they can help you.

[analog frost]

They don t answer

I tried since Friday

[hallow gulch]

Try again. Perhaps this might help.

[analog frost]

I don’t remember the exactly date ...

I have every payment

[hallow gulch]

If you have your account linked to facebook, you may check the date your account has been linked to PUBGM in. Another method which would be easier, is that if you still have access to your account, it's an achievement which shows the date of the first social linked.

Quite unfortunate, but without the date the chances of recovering your account are less than low.

[celest shadow]

Please report the Video Review Station issue/bug in #old, @flint frost.

[flint frost]

There is a bug inside the video review station that's showing the reported players names

[analog frost]

I have my PUBG account linked with Facebook, Thursday night I received an email “ you requested a code to change password for Facebook “ i saw that and after I changed , Friday night I want to play PUBG ... but I can’t because it’s look like I have an older Version and I should give an update, I check on App Store and nothing .... after I check on my girlfriend PUBG account because I’m at her on the first place at popularity and then I saw the name changed, avatar changed everything put on private ...

I tried to call someone from customer service... to talk at customer service but I never get and properly answer

[steel wing]

@celest shadow what can cause kinda high ping except of Connection ?

I get 44 stable ms but still it affects my gameplay

[hallow gulch]

Your account has been hacked and logged in through a modified version of the game. As there's nothing that can be done but to wait for the next update to fix the newer version issue, it's better if you secure your account. Contact customer support for help in order to get the unwanted socials unlinked before any weird activities appear on the account.

[analog frost]

I don’t have any more acces to PUBG account

[hallow gulch]

You can get in touch with the team via the login page.

[celest shadow]

Do you experience any network connection issues?

[night cloak]

hey can i have link to the emulator somebody?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

You may use #emulator-support for further assistance.

[hallow gulch]

@celest shadow, Do sniper kills earned from arena count for the sniper mastery achievement ?

[rare magnet]

what can i do to solve this? or why this is happening? this is 2nd time..

[hallow gulch]

Refer to subpoint 4.9 in #faq.

[olive dove]

No.

[hallow gulch]

Appreciated.

[rare magnet]

@hallow gulch can you tell me why this is happening as here is many active server moderators? customer service is not responding.

[olive dove]

@rare magnet what is your region?

[rare magnet]

asia , phillipines

[rare magnet]

@olive dove

[night cloak]

Hi

[olive dove]

Clearly this is an issue with you internet service provider, you may contact them to fix your connection or you may change your DNS for better performance.

[rare magnet]

@olive dove okay i will try.thanks

[olive dove]

You are welcome, good luck!

[night cloak]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account 5245275305 id

The name of the account NOK SAROOT user

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[proud sentinel]

hello,,, why i get bannad for one month ???

[rare magnet]

@olive dove so is there any way to undo this? 1 month is a long time

i got cloudfare dns

[olive dove]

I am sorry but this action can't be reverted.

[winged spruce]

why ban ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winged spruce.

[crude mantle]

how do we register for pmcc

[hallow gulch]

@olive dove how many days is the sniper training cooldown ?

[hallow gulch]

Alright

[steep pendant]

can i sign up for the other weeks too? (3 - 4)

[hidden ledge]

Hey please

I really need some help

[covert mason]

yes

[elfin canopy]

Your in-game account got banned, @night cloak?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[small wolf]

I have a iPhone 12 Pro Max, just got it actually and I don’t have the 90 FPS option. Can someone help me?

[icy pendant]

Can my account be unbanned if I send it for review?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @icy pendant.

[mortal apex]

Your device doesn’t support 90fps.

[small wolf]

Ohh

Okay

[mortal apex]

Only iPads, such as iPad Pro 2020 and above could run this option.

[night cloak]

Or some Oneplus , nubia , asus phones.

[mortal apex]

Talking about Apple products, @night cloak.

[night cloak]

If apple then yes only iPads. Sry

[dusk basalt]

HELLO PUBG MOBILE , I know that you are very busy dou to large numbers of messages I no had problems with my account. My account has been banned for no reason and I swear to do or use extremely materials and that I play clean play and I make very careful to comply to the terms and integrity of the game.
I ask you to solve problem as soon as possible because I'm wronged. Thanks pubg mobile
My Account is 61011603755
My username is EHABMAHMÖÖUD

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusk basalt.

[west tendon]

what will be the next lucky spin and when it will be availbe?

[kind lance]

hello PUBG MOBILE. i am playing Pubg mobile emulator . my F button didn't work . can you fix this problem . i using gameloop 7.1 beta

[jade nest]

No information regarding that.Keep an eye on in-game events for the same.

[urban dune]

U@

It says

That the match limit has been reached

For the CC

[jade nest]

Type .emulator in #481204134859505684 and move to #emulator-support

[jade nest]

Elaborate your Issue more clearly.

[urban dune]

We registered for week 2 in CC.

Now it says that we can’t play the third day.

because our match limit has been reached.

[jade nest]

There is a limit for 12 matches per week.

[urban dune]

ok

[humble phoenix]

11 rank points for getting top 3 and 4 kills good game

[night cloak]

@humble phoenix When a match loads, your survival and kill ratings are added to two different pools (two concurrent elo/mmr systems) along with the survival and kill ratings of all 99 other players. Everyone is then assigned a rank based on your ratings comparably. It is important to note that all 100 players can have very similar ratings and therefore require similar Win percentiles. In these scenarios the highest ranking player will get a lot of points. However, when the rating pool is drastically spread out, lets say from bronze to diamond, the highest rating diamond player will get less points even when they reach top 3.

[rapid pilot]

i want to report a cheater, yesterday he was is crown 4 today he is in conqueror, using x ray visions, gold to conqueror in just 77 matches in solo fpp

[empty geode]

any support or helper here !

[zealous turret]

#cheater-reports @rapid pilot

yes?@empty geode

[empty geode]

#FBI i need ur help in DM

[night cloak]

Please I need to switch my server but your customer service in the game don't work

[sick shale]

You should wait for the cooldown period to be over, @night cloak that's the only way, customer service won't change it.

[night cloak]

Thanks, I try to write for three days but they have only a stupid bot in support

I can't log i to my account I've tryed everything you guys would recommend but the game just closes when I try

https://youtu.be/6UJ_x7k6ViA

this is what keeps happening every time I try logging in I even uninstalled and reinstalled

[rapid pilot]

@zealous turret i reported ,how long it take ??

[jade nest]

@night cloak have you downgraded your chrome version and tried uninstalling the android system webview app?

[night cloak]

@jade nest uh what I don't understand what you said

[jade nest]

https://cdn.discordapp.com/attachments/481200416349224980/827932602391592991/Screenshot_2021-04-03-21-18-20-98.jpg

Uninstall this

And try again

[night cloak]

the pubg mobile app just closes every time I log in

[jade nest]

Do what i told above.

[night cloak]

Wha phone you use?

[tough girder]

press repair before u log in @night cloak should work

[night cloak]

@jade nest thank you it worked

@jade nest you the man or woman

[jade nest]

You are welcome.I am a guy ofc.

[unkempt reef]

Hey when does the contents of the lucky crate change?

[tough girder]

How can i immediately remove an email connection or at least as fast as possible because the person is trying to delete my account even though ive had it sice s1 and it has pubgm warrior title. I have both social connections but the email has been compromised, ive contacted customer service but they haven't replied and im afraid it wont work in time. Any assistance will be greatly appreciated, thx

[night cloak]

@jade nest well I wasn't sure discord should have something that will help differentiate

@tough girder at the very least report the the actual email to the email provider and search your email inbox to see if you got a security email

[jade nest]

Currently there is no information regarding that.Keep an eye on the in-game crates for the same.

[unkempt reef]

Ok thank you

[tough girder]

idk the email though, it doesn't even show up... @jade nest just said connected and i never connected my email only game centre and twitter

[jade nest]

Contact in-game customer support.Only they can assist you with that issue.@tough girder

[night cloak]

Customer support is inexistent in the game

[jade nest]

Feedbacks in #old

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lyric coral.

[craggy wadi]

I need help account has been logged in with a newer version

[hallow sigil]

When is pubg mobile india coming any update?

[storm flume]

Please refer to this channel's pinned messages for further information, @hallow sigil:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please contact the customer service for further assistance, @craggy wadi.

[jade nest]

Refer to #faq 3.14

[maiden goblet]

I need take wihe supervisor

Very important

[night cloak]

what is your issue?

[maiden goblet]

My PUBG Mobile account has been subjected to unfair bandwidth while I am YouTuber and iam not hack

[jade nest]

You can contact in-game customer support for further information regarding the issue.

[maiden goblet]

My account is exposed to Band and I did not play this hack and I have a channel where I can download my game .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden goblet.

[crisp depot]

Dear Sir/Madam,
My account which is 5529248661 was banned 2020/06/17 on the reason of Violation of User Agreement. I don't think it is fair for me to be banned due to a reason that is not in my control so I hope you will double check this and reverse the decision you have taken as soon as possible as it would be highly appreciated . I have not done any type of conduct that would hurt the players or the game in anyway. I hope you will take a favorable and fair decision in regards to this issue and I'm using Pubg Mobile from Google Playstore official site and i have attached screenshots.
PUBG ID : 5529248661
PUBG NAME : MR々《RAPA》
( Time 16.12. )

Thank you,
Best Regards,

H.M.C.B.Herath

55/2, Andagala Niwasa,
Abanwala,
Welamboda,
[phone]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp depot.

[vivid wasp]

Where is my message ?

[torpid yoke]

Im tryna play on karakin map on my alt account but it only shows in rooms and whenever I try to start it says map is not downloaded. I have seen other ppl play on that map and i want to know why isn’t it showing for me or it is supposed to be like that?

[urban dune]

Twitter hacked.

Hacker took over PUBG account and added his own email.

PUBG support isn’t helping.

[night cloak]

Contact customer service of game and twitter

[vivid wasp]

I send you this message to tell me what to do !! I spent money and time on pubg without get any thing out of royal pass , since the 2 nd season there is no luck . I did not get anything out of royal pass .

[urban dune]

I have.

They haven’t helped.

[night cloak]

We won be able to help you with account related issues here on discord

[night cloak]

what do you mean

[urban dune]

My account is doomed

😦

Wish I could just unlink the twitter

In an instant

[night cloak]

try doing it via settings but if the hacker logins again from twitter then the process will cancel

so better contact customer service

[urban dune]

I don’t know how to check my exact login date

And they ask me to tell them the twitter username

Even after the username is changed

[night cloak]

Look for an achievement named linked

[night cloak]

enter that changed name

[vivid wasp]

The game is not fair, i am playing since season 2 , and i opening the RP since season 8 , I didn’t get any things from crates, only from RP.
My level is 77, today i opened 35 yellow crates without anything only silver coins and other useful things.
This is not fair!!!

[urban dune]

I cant find

The changed name anymore

[night cloak]

you dont have luck.we cant help you with that

[urban dune]

What if i dont have

The changed name

[vivid wasp]

Unfair game

Quit

Keep growing with hackers

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @vivid wasp. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vivid wasp]

The admin who’s name is google blocked me and said something bad to me !!
Is that the way you used?!

[urban dune]

I don’t know what do to anymore

[night cloak]

i am not admin

[urban dune]

Im giving up at this point

My account will keep getting toyed with

[night cloak]

[urban dune]

If i only knew the new username

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fleet niche. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[urban dune]

How to find a twitter username

Through pubg

[night cloak]

@urban dune You cannot.

[vivid wasp]

I want to report the account who’s name is google.
He answered us as an admin and gave us wrong answers with bad and harmful words.

[night cloak]

@vivid wasp On this Discord?

[vivid wasp]

Yes , His acount name is GOOGLE

[urban dune]

@night cloak I have contacted pubg support and I can’t give a username.

[night cloak]

this wrong?

[urban dune]

I have the date

But not the username

[night cloak]

@urban dune You should be able to find the username on your Twitter account.

@vivid wasp I do not see anything wrong with his messages.

[urban dune]

I do not have

[vivid wasp]

This account

[urban dune]

The twitter account

[night cloak]

@vivid wasp I do not see anything wrong. Feel free to have them blocked.

[urban dune]

They hacked it and i contacted support and they didnt help

[night cloak]

@urban dune Unfortunately, such information is not shared due to privacy.

@urban dune do you have any of your friend as your twitter follower?

[urban dune]

No

I only used the account for PUBG.

I don’t know what to do anymore

[night cloak]

Feel free to create a new account. Make sure to keep a note of everything this time to avoid such issues in the future.

[urban dune]

Wish we could

Just unlink it

Without waiting the 7 days

[night cloak]

The cooldown is there for security reasons.

[urban dune]

He always enters to cancel

The unlinking

[night cloak]

It is best if you try to recover access to your social media, meanwhile.

[rain valley]

Panology Professor achievement has bug i killed pan with 18times but showing 14times

pls resolve this bug

[night cloak]

Use #old please.

[rain valley]

k

[vivid wasp]

How i can delete my account?

[night cloak]

@vivid wasp What is your region?

[vivid wasp]

Asia , Jordanian

[night cloak]

Unfortunately, you cannot delete account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ocean hare.

[sleek abyss]

Lel

[night cloak]

When is 19s starting?

[hardy plinth]

😊

[jade nest]

What exactly is 19s?

[hardy plinth]

maybe Season 19

(-)

[jade nest]

If you talking about season 19 then there is no information regarding that.
It will probably start after the day s18 ends like previous seasons.

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[snow light]

how to request investigator access

how get role

[celest shadow]

Feel free to refer to this for further information, @snow light:

#questions message

[gritty glade]

SOLO Achivement chicken master need to kill last enemy with shotgun.
So, LIVIK new shotgun & DBS counting or not?

[jade nest]

Yes,it should count, because both guns comes under shotgun

[low ridge]

I'm planning to buy Huawei Mate 40 Pro which comes without Google Play Store. I can download PUBG Mobile from the official website but how will I update the game? Pls Advise...

@celest shadow Pls help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @velvet grove.

[celest shadow]

You will need to download the latest Android APK via the official website when a new update releases, @low ridge.

▫️ https://www.pubgmobile.com

[gritty glade]

[rotund terrace]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5216261112

The name of the account user Saüd2

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rotund terrace.

[edgy wyvern]

Hi @polar marsh . my account has been hacked, and i have been chatting back and forth with tencent through customer support on my app, but they are asking me some questions I do not understand. It was hacked like 4 days ago. I went to logon that night and got the error "account has been logged into newer version of the game, and can no longer log in to an older version, please update".

There is no update available. I got concerned so I logged on a guest account and looked up my ID. My game name and picture were changed, my friends list was totally deleted, the server was changed from NA to Europe, and i saw that the person was actively playing on my account!

This is extremely frustrating as Im sure you know, I've put thousands of hours into this game, i was even a ban pan investigator . Please help me get my account back, the customer support in the app keep asking the same questions that I dont understand, I ask them to explain it to me and htey say the same thing. my ID is 5594385439

[storm flume]

Please contact the customer service for further assistance, @edgy wyvern.

[night cloak]

Anyone knows when my crew unlocks?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @coral steeple.

Please refer to the private message from @polar marsh for further information, @eternal hull.

[onyx dagger]

Oh.

[storm flume]

Please avoid going off-topic, @heavy vortex. You may have unrelated conversations in #chat.

[ancient crane]

hey guys

can i ask question for the admins

[night cloak]

ask it here

[ancient crane]

If my account is frequently reported, will the account be classified?

[night cloak]

no

[ancient crane]

I got a seven-day band, me and the whole squad

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ancient crane.

[orchid finch]

where is new emulator link

[storm flume]

You can now access #emulator-chat and #emulator-support, @orchid finch. Revert this at any time by sending .emulator in #481204134859505684.

[tulip stump]

61284106156
Pls pubg m support report this id.

[celest shadow]

What is the issue, @tulip stump?

[night cloak]

Is this for free lik the SKS ??

[tulip stump]

This is one of my friend. I got to know that he is using hacks nowadays. As he told me that he has started doing paid rank push using hacks.

As an eSports player, I don't support people using hacks. So I reported here.

[celest shadow]

Yes! Please make sure that you purchase only when you have 800 Growing Points.

[night cloak]

ok thanks

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tulip stump. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[brave goblet]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account 5252441750
The name of the account Boodyhima

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brave goblet.

[full compass]

Bought something with UC by mistake, is it possible to refund this?

[mortal apex]

No.

[mellow stirrup]

Dears, any tips for landing at the fountain? Did it more than 5 times but i think it is glitched

Landed in the middle, and nearby the fountain also but still not counted

[lyric lodge]

I mistakenly change my server to south America. But I want to change it again now what i can do, is there any method to that before 60 days. I cant play in SOUTH AMERICA. When I entered in the match after 10 sec my game server disconnect. At least make server Connected. I will mange to play on high ping. I have to complete my RP mission which r pending from 2 weeks.

[rich sonnet]

dear sir how can i check my emulator is safe?

[normal fulcrum]

Did you exited the match while being alive in the match?

[storm flume]

You can now access #emulator-chat and #emulator-support, @rich sonnet. Revert this at any time by sending .emulator in #481204134859505684.

[normal fulcrum]

Unfortunately @lyric lodge, server can be changed only once in every 60 days. You can change your server after cooldown.

[mellow stirrup]

I was killed, and sometimes I gernade my self

But in both situation I still cannot finish it somehow.. asked other friends telling also that mission is bugged as they say

[normal fulcrum]

Did you record?

[mellow stirrup]

Surely will, any where to post it?

[normal fulcrum]

Does the record starts from launching the game?

[mellow stirrup]

I can record anything that you request but whats the benefit from recording? Anywhere to post it?

[next ravine]

@normal fulcrum I was banned from logging in to my personal account and I do not know why I was banned for 8 days I swear I did not play with any hack.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @next ravine.

[lyric lodge]

means i have to stop playing for 60 days . great. bcz when i enter in any match after 10 sec my match server got dissconted.

[normal fulcrum]

If you have a recording, you can repirt it in #old and our community team will forward the report to get it fixed

[mellow stirrup]

Okay, thanks alot and sorry for disturbing

[normal fulcrum]

I understand your concern but there's nothing we can do

[lyric lodge]

thnks

[celest shadow]

You are not disturbing at all. It would be amazing if you can report the issue with a screen recording, thank you.

[robust yoke]

My server is not changing in 7 day room please help me to change my server in room

[normal fulcrum]

May I know your country?

[robust yoke]

Pakistan

[normal fulcrum]

The game is banned in India so some abnormalities will be expected. There's nothing we can do.

[robust yoke]

Ohh by mistake i tell india,i am from pakistan

Please help me to change server in room i can send you screenshots

[normal fulcrum]

@robust yoke

[robust yoke]

I am not from india

[normal fulcrum]

[robust yoke]

@normal fulcrum By mistake sir please help me

[normal fulcrum]

We do have message edit history

[storm flume]

Please contact the customer service for further assistance, @robust yoke.

[robust yoke]

Can you give me contact of customer service

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @robust yoke.

[robust yoke]

Ohk you just tell me can we change our server in room

Please tell

[celest shadow]

The room you create will use your account's selected server, @robust yoke. Switching it via the room interface will not change the current server of the room. Feel free to leave a feedback in this regard in #old.

[robust yoke]

But in room interface there is option to change server so why is that option

[celest shadow]

It is using an old interface, back when players were able to switch the server of the room at will.

[robust yoke]

So please fix it today my 7 day room got wasted because in north america server ping is high so now what can i do my room get wasted😫

[meager cradle]

What to do if I have not recevied titles for the Top 100 in the World? I was in Top 50

[robust yoke]

Please fix i want to change my server@celest shadow

[celest shadow]

You will need to wait 60 days before you can switch to another server.

[mellow stirrup]

Reported! Thank you

[celest shadow]

Can you please provide a screenshot?

[celest shadow]

Thank you for your cooperation!

[robust yoke]

@celest shadow my room will be now wasted plz give me my 7 day room back then

[celest shadow]

That will not be possible, sorry.

[crude snow]

Unistalled then reinstalled @celest shadow but can't log in

[robust yoke]

@celest shadow So please change my server please please

[celest shadow]

You will need to contact the customer service in-game for further assistance.

[crude snow]

How long will it take

To login

Again

[daring crypt]

Hi, I need help, I cannot leave my crew because it says that the crew has been locked. what do I do?

[celest shadow]

You will have to wait for the cooldown.

[crude snow]

@celest shadow how long will I wait till I can login again

[robust yoke]

But i had change my server mistakenly and now i cant play for 2 months is there any fix please help me

[onyx dagger]

Waiting for the cooldown to reset is the only way.

[celest shadow]

Is your crew registered and/or has participated in the All-Talent Championship?

[daring crypt]

it has participated but currently not registering in any matched in the All-Talent Championship

[celest shadow]

You will be able to log in in the next update. You should contact the customer service in-game first.

[robust yoke]

@onyx dagger thats not good u are here to help us but u are not helping this is not the solution

[celest shadow]

You cannot leave the crew when it is registered for the All-Talent Championship. If you think that this is a bug however, feel free to report it in #old.

[night cloak]

When Ranked on TDM will open?

[vagrant onyx]

No date they did not announce

[night cloak]

We need it why it still closed 😑

[crude snow]

Next update

What bs is that

[daring crypt]

Currently its not registering to any matches, but even if my crew had registered the previous matches, does it still count? If so, does that mean I need to wait until the All-Talent Championship is over?

[celest shadow]

That is probably the case.

[onyx dagger]

You should've been careful about those settings.

[proven crescent]

Is there a daily limit to the arcade achievement (fun times)?

Because I have been doing heaps to get it done and it’s stuck at 594

Please tag me when you respond

[supple mulch]

My frog Grenade & Smoke Grenade skin Not showing I'm already 3 or 4 times repair and restored and also game delete and new download it same problem please help me

[jade nest]

Yes,there is a daily limit on that.I am unaware of the number of matches though.
But whenever the limit reaches you will get this.

[hardy plinth]

Dude

[jade nest]

Report the issue in #old

[hardy plinth]

is it some glitch or what?

i get 13+ only when i do 6 kills chicken in duo tpp asia

[jade nest]

When a match loads, your survival and kill ratings are added to two different pools (two concurrent elo/mmr systems) along with the survival and kill ratings of all 99 other players. Everyone is then assigned a rank based on your ratings comparably. It is important to note that all 100 players can have very similar ratings and therefore require similar Win percentiles. In these scenarios the highest ranking player will get a lot of points. However, when the rating pool is drastically spread out, lets say from bronze to diamond, the highest rating diamond player will get less points even when they reach top 3.

Refer to this ^^@hardy plinth

[hardy plinth]

dude

So

If my teammate is in higher rank! I will get More plus?

In that match i was playin with a diamond player

[proven crescent]

Thank you!

[feral basalt]

Where is the ingame-support? Im a bit lost rn

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @feral basalt.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nimble finch.

[tight sail]

783268770289811466 he is using hacks in oubg

Pubg

[teal epoch]

@lime juniper
Hi, I'd like to talk to you about something important.
will you add me

[olive dove]

User has been suspended, thank you.
Next time use #discord for such reports.

[young storm]

How to buy Unlimited Advance 30 days Room card in PUBGM Global?

[mellow perch]

Hello guys, I have a strange question.
I have a guy who plays with wifi Pubg m global version. While security check in ATC it says his account is in risk? How to solve that?

[olive dove]

Those can't be bought in the global version.

[olive dove]

refer to the pinned messages in this channel.

[mellow perch]

Korea version allows 30 days Room card. Not global

[young storm]

So what's the solution? because PUBGM Korea is going to be closed for people who live outside

[mellow perch]

@olive dove still dude I didn't understand. Is this because all crew mates live in one country and he lives in another? He's from UAE. And he doesn't use any illegal connection to play pubg. Everything works fine for him but he says security risks in ATC?

[olive dove]

you may use 1 day or 7 days cards.
In case you want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml
In such case, you will be sponsored with such assets.

[olive dove]

being unable to participate this time means that he has to check his device security settings. Referencing the official All-Talent Championship Security Announcement, ensure that you do not use root, jailbroken, other plug-ins, or install various modifiers. After adjusting the equipment settings, you will still have the opportunity to participate in the next round of the competition.

[mellow perch]

@olive dove how do I send him the reference?

[olive dove]

what reference?

[modest basalt]

is yours Double Mash

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @modest basalt. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Can any mod help me set my gameloop emulator according to my laptop spec,please?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

Please mention the system specifications in #emulator-support.

[hollow tendon]

My pubg is stuck on the checking for updates screen any solution?
I'm from India BTW

[clear spindle]

We cannot help you with the issue as the game is not available in that region.

[night cloak]

what is problem? Please Solve It...

[jade nest]

Which country do you live?

What happens after you click ok?

[night cloak]

Bangladesh

[glossy sable]

Regarding your message in #old, @mellow stirrup:
#old message

The mission is a bit bugged indeed. After landing in the fountain, you need to stay in it a bit. Run in circles or whatever, but stay in it for 5 to 10 seconds at least for it to get "registered". Good luck.
Same goes for the Sanhok missions.

[jade nest]

^^^@night cloak

[night cloak]

Please Solve it

[elfin canopy]

Could you try changing the DNS? More details can be found in subpoint 4.3 of #faq. Let us know if the issue still persists.

[night cloak]

Is downloaded, but the new version has to be downloaded.

[night cloak]

ingame freeze

[night cloak]

already change, not working

[elfin canopy]

What did you change it to?

[uncut marsh]

hello pubg I never used a hack or violated the user agreement yet some one has hacked my account and caused banding my account several the last time was yesterday with app called daul space in order to steal my pubg account and caused the band of my account three time til I got band for 10 years .....I have spend a lot of money on my account ....I would appreciate your reconsideration of the band and unband it and unlink the office and gmail account linked to it as I got access to the previous gmail account [e-mail] and its linked to it as an e_mail .......
my account Id.5258621170
my name DPM RELAX ...
I really beg for unbanding my account and unlink the face and play games account ... my friends at my previous clan DPM would verify....
I expect your understandig and cooperation as your a pleasure maker to all humans ....thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uncut marsh.

[atomic sable]

Türkçe bilen varmi burda

[storm flume]

Please do not use languages other than English, @atomic sable. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[glossy sable]

Unfortunately there is nothing we can do for you here, @night cloak. You need to wait for the next update and hope it gets fixed. You can try contacting the in-game Customer Service.

[jade nest]

@night cloak I am not sure if it will work or not but try to use a DNS.Refer to #faq 4.3 and repair your game(last updates or full game).
And if the problem still persists contact in-game customer support.

[mellow stirrup]

Hi dear, thanks for the quick reply and support! I have just tried to stay in the fountain for exactly 5 mins and it is still not registered. Please help with it

[mellow stirrup]

Hi dear, thanks for the quick reply and support! I have just tried to stay in the fountain for exactly 5 mins and it is still not registered. Please help with it

[glossy sable]

Ah, strange. I can unfortunately not help you much more with it. It sometimes just won't work.

I completed the mission, so it's doable; just a bit bugged with the registration.

[mellow stirrup]

I tried for 3 games so far.. will try for few games

Thanks anyway! Appreciate ur efforts

[granite swift]

Username : Heêalboy
ID : 5653343730

I want to unlink my social media link

[lethal atlas]

IGN : FLN4xHari
Iam an legit player playing pubg since it is launched I didn't used any hacks not violating any rules and user agreement but I got a ban for 7 days but I only made an fair gameplay only I want to retrieve my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal atlas.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @granite swift.

[granite swift]

Username : Heêalboy
ID : 5653343730

I want to unlink my social media link my account has been hacked please help me

[warped acorn]

hi i need help with smth, i enabled my peek button and put it on "tap" but i still have to hold it in order to peak 🤥 i tried deleting the game and disabling the peek button but nth works, does anyone know how to fix this issue i've been dealing with for the past 2 days?

[hallow gulch]

You may try recovering your hacked social account. Refer to #faq subpoint 2.8 for further information.

[onyx dagger]

Just try switching between "Hold" and "Tap" again, @warped acorn.

[warped acorn]

wha do u mean by “switching” ? because just single tap doesn’t let me peek 🥲 i always have to hold in order to peak for some reason 🤷🏻‍♀️

[sick shale]

Do you have a stable internet connection?

[warped acorn]

is 20-24ms considered stable ?

[covert mason]

having low ms doesnt mean your connection is stable @warped acorn, if you have packet loss then its not stable

[warped acorn]

but can having a bad connection rlly lead to my peak button not working properly ?...

[hallow gulch]

Try switching your Hold and Tap buttons as the cute moderator mentioned. If not, try disabling then enabling your Peek and Fire option.

[covert mason]

i think she/he has already tried that

[sick shale]

Yes, having an unstable connection may affect on some functions

[warped acorn]

yea i tried disabling the peek & scope and the peek & fire buttons but nths working 😭

[covert mason]

do you have a screenshot of your speed test? @warped acorn

from ookla maybe

[meager solar]

hello i am playing games in vietnam version at the moment and the social media avatar is not visible in any way, so the profile of the social media account I connected to the game does not come to the game I tried every way can you help me.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @meager solar.

[warped acorn]

where can i do a speed test ? 👉👈

[covert mason]

you can download this from google play/app store and do a speed test

@warped acorn

[warped acorn]

okok tysm, i’ll try it out right away 👼🏻

[covert mason]

as you can see i have 21ms but 1,4% packet loss so i dont have stable connection @warped acorn

[warped acorn]

sooo i need a 0% loss to have a stable connection ? 🤥

also i play on 5G data most of the time so can that be the cause of having bad connection too mayb ?

[covert mason]

no but if you have some packet loss then your ms will vary

you can do a speed test on both wifi and 5G and see your packet loss @warped acorn

[warped acorn]

okok lemme try it out rq 👉👈

tysm for the support <3

[sick shale]

@warped acorn The peek takes some time to work right, or does not work at all?

[warped acorn]

the peek works when i hold the peek button but it doesn’t work when i single tap it even tho i have it on “tap” 😭

[silk inlet]

What is Team Tag ? And Team Name

[sick shale]

That could an issue either with your screen, or internet connection. I have actually had the same issue because of my internet connection. However feel free to submit a report about this issue in #old.

[night cloak]

Hello, i am playing on gameloop emulator, which is offical by tencent.
Second time in a few days i got banned for 15 minutes midgame for not updating emulator. Yet it is updated. Is that some sort of bug? Like, i understand if i did something wrong, but i did not. This did not happen before the last update of game.
Does anyone know what is up with that?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[long ivy]

I bought an iPhone 7 Plus and when the PUBG game was loaded and I opened the game, my account was attended for 10 years. I swear to you that I have not cheated. You can see the results and see the statistics

[polar marsh]

Please refer to the private message from @polar marsh for further information, @long ivy.

[dusk moss]

I want to unlink my social media link

[celest shadow]

Please refer to subpoint 2.5 in the #faq channel for further instructions, @dusk moss.

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @sweet robin.

[meager solar]

Hello. under normal circumstances it should have been the 2nd social network avatar but it's completely gone. He didn't come back for a week. Help me! Please.

[celest shadow]

Are you using the Vietnamese version of PUBG MOBILE, @meager solar?

[meager solar]

Yes. but this problem has nothing to do with the version, I can put it in advance without any problems.

[celest shadow]

I understand that. Players using the Vietnamese version of PUBG MOBILE has not been able to set their social avatar, and I am not sure as to why. Either way, we are unable to really assist much in this regard.

[meager solar]

A form has been published earlier. To open Vietnam accounts globally. Do you have any information about resending?

[celest shadow]

I do not have any information.

[meager solar]

okey thank you

[prime zenith]

From where can we use recall code?

[dusk moss]

Username : Heêalboy
ID : 5653343730

I want to unlink my social media link

[warped acorn]

okok so i did the internet test and it turns out i have a 1% packet loss 🤥

can anyone explain me wha this means lol i have no idea if this is good internet connection or not 😭

[covert mason]

@warped acorn

[hallow gulch]

Refer to subpoint 2.5 in #faq, as the admin mentioned above.

[warped acorn]

mhm so my 1% packet loss can be the problem to my controls ???

[covert mason]

as Rebel said, yes

[warped acorn]

uuufff idk what to do about it thooo 😭

[agile root]

Brooo

[celest shadow]

For the best experience, your packet loss should be no more than 0.0%, @warped acorn. Please consider getting a better Wi-Fi or Internet connection.

[agile root]

This is getting on my nerves

There is a bug

[hallow gulch]

You must invite your friends to receive the rewards listed. You earn tokens once you complete the missions found in Assemble, you can find the invitation code once you press Invite.

[agile root]

That automatically throws the grenade

How can i fix it?

[covert mason]

Thats a bug, no way to fix it, feel free to use #old, @agile root

[agile root]

Thats really messed up

I just lost my third conqueror game in a row because of it

[covert mason]

I know, happens to me in scrims a lot of times @agile root

[humble phoenix]

why does PUBG give very low rank points when I make it top 20 with 3 kills

[prime zenith]

[cloud ginkgo]

@celest shadow bro is theres no way that i can proof him as a asammer ._.

[celest shadow]

You may submit your feedback in #old.

[celest shadow]

Who and what happened?

[rancid hearth]

Hello there's a problem. My account id:5648850894 was hacked and left my social network. How do I get rid of it? The burglar is constantly entering my account

[onyx dagger]

Do you have the access to your game account, @rancid hearth?

[raw kindle]

I have a question, if we play pubg on gameloop but matching with phone so we have get banned yet?

[rancid hearth]

Yes I have access to the account through the social network Vkontakte and mail

Как тяжело через переводчик общаться(

[onyx dagger]

If you're playing on Emulator, you will get emulator lobbies, @raw kindle. Matching with phone lobbies using an emulator is counted as bypassing, and actions will be taken.

[storm flume]

Please contact the customer service for further assistance, @rancid hearth.

[onyx dagger]

And English please.

[rancid hearth]

Forgive me

My account was hacked and tied up by a social network. The hacker threatens to send the account to the ban. I can't do anything to untie his binding as it should take 21 days. My account has my Vkontakte and mail mail. I have screenshots of UC purchases to my account. Please help me. Where do I need to write or turn to untie the social network cracker

[tranquil ice]

How do I get pubg partner title ☺️

[storm flume]

Please refer to this channel's pinned messages for further information, @tranquil ice:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[raw kindle]

i Think this game have a mistake

[hallow gulch]

Could you please elaborate

[rancid hearth]

My account was hacked and tied up by a social network. The hacker threatens to send the account to the ban. I can't do anything to untie his binding as it should take 21 days. My account has my Vkontakte and mail mail. I have screenshots of UC purchases to my account. Please help me. Where do I need to write or turn to untie the social network cracker

[west tendon]

why my report is not accepted? @lime juniper

[hallow gulch]

Please contact customer support, you may refer to the conversation provided in the picture below.

[quick summit]

why do some guns fire faster than others in 90fps?

[cloud ginkgo]

you said me account sharing is against terms

i said you can you remember?

[night cloak]

where do i can find bonus missions??

to get some uc

okay i know already, some mod answered me in da dm

[mortal apex]

Are you referring to bonus challenge?

[night cloak]

yes

[mortal apex]

It is only available in ME region, as we don’t have a list for the countries selected.

[night cloak]

ME region is what country? i got payed VPN so i can easily switch

[mortal apex]

ME= Middle East. VPN usage is not recommended, use it at your own risk.

[night cloak]

and if iam in europe

will it be avaible for me?

iam right in middle of EU

[fringe venture]

Help

I get band for 10 years for no reason !!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fringe venture.

[craggy rampart]

Hello

I want to signup for the beta version

How can i do that?

[mortal apex]

No. EU is only Europe and ME is Middle East, 2 things apart, so it won’t be available for you, @night cloak.

[storm flume]

You can apply for the PUBG MOBILE beta program here, @craggy rampart:

:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[wind glacier]

Hi, I also have a problem with a boy who started verbally abusing, do I have a video with him where I could send him?

[woven wedge]

Hello my friend's, my account has been banned for 10 years, all I have done is that I changed all my links and sent a message to PUBG Discord support three days ago and there was no response.Is there a solution or not

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven wedge.

[normal fulcrum]

@wind glacier You can report such behavior in-game using the built-in report feature available after a match and under player's stats

@strong portal Is there anything you need help with?

[wind glacier]

Ok, yes, how will it be sanctioned that I don't think the game records what we're talking about (:

[night cloak]

Is chinese gameloop safe?

[wind glacier]

Yes

[heavy vortex]

@night cloak no

[night cloak]

But everyone is using it

[upper frigate]

. There is two months that iranian gamers cant play pubg mobile without vpn . I want to know that did you ban them or their goverment and is it okey to use vpn or not

[onyx dagger]

You may move to #emulator-support for assistance regarding emulator, @night cloak.

[hallow gulch]

The game is unfortunately banned there due to the laws set by the country. If anything, we do not recommend using a VPN whatsoever.
(Please avoid tagging the moderator role as it's only for server related emergencies).

[upper frigate]

What problems can vpn cuase?

[night cloak]

Real update?

Or just another PRANK

[errant terrace]

Hi. My account was banned 1d for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant terrace.

[feral forge]

we do not recommend using a VPN as it comes under third-party applications, it might risk a suspension to your account.

[pastel stag]

How much RAM is required to play PUBG ?

[hallow gulch]

@night cloak That is not PUBGM, we have no information and are unable to assist you.

[feral forge]

the minimum requirement is 2GB RAM.

[glacial bramble]

How much processor is required to play pubgm?

[pastel stag]

To be honest.....

[tropic island]

Guys what rank do i need to be a video reviewer ?

[pastel stag]

Helio G80

Snapdragon 765 (minimum)

I'm a Snapdragon 465 player

I know the pain

[fresh rose]

Anyone know how to change region in pubgm

I am not getting the option for it

[pastel stag]

Well

Good luck bro

Wait until 28 days

To change ur server

[fresh rose]

Nah i want to change my regiom

[pastel stag]

Yes that's it

[hallow gulch]

If you do not have the option it means you can't change your region.

[fresh rose]

But i want to is there any solution

[feral forge]

it appears that your account was created in the EEA regions, you can not change your region/country due to the restrictions of the rules and laws .

[frigid lake]

Hi

[pastel stag]

Hi

[fresh rose]

Then how can i claim Urdu voice pack because i am currently living in pakistan

[frigid lake]

في حد بحكي عربي هون؟

[storm flume]

Please do not use languages other than English, @frigid lake. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hallow gulch]

You should see an option on top of your lobby screen that says "ban pan." You can apply there as a video reviewer, there you'll know how the system works.

[tropic island]

@hallow gulch they say i need to keep improving my rank

[elfin canopy]

What do you mean?

[zealous turret]

when you violate in game terms they can and will ban the account for 10 years @night cloak

[frigid lake]

@hallow gulch Hello Tecenet Teams This account Name RTV』YAZAN
ID:5209653423is wrongfully banned and this account banned because of fake reports he is a very fair player and never uses any 3rdy party app. So we are requesting pubg to unban his id as soon as possible. Here are some Profs that we have that make fake posts and we are requesting to pubg to review this case. Thanks [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frigid lake.

[night cloak]

Ahhh ok

[feral forge]

sorry but we cannot do anything in this regard.

[lunar current]

Is there any update on crash problem ?
( I can play the game for peace , Call of duty mobile and every other game but not pubg mobile only ) :pensive:

[zealous turret]

are you android @lunar current

[lunar current]

Yes, Android 11

[zealous turret]

I saw someone else post this and they said to delete this app and try@lunar current

if not you can simply install it again

[elfin canopy]

[lunar current]

Already tried everything but it seem to be compatibility issue of pubgm with android 11.

[zealous turret]

may I ask the exact phone model

[lunar current]

Samsung S10 lite

[zealous turret]

because my s20 works fine and I use android 11

alright 1 sec

[elfin canopy]

There wasn't any other report from users using android 11, @lunar current.

[hallow gulch]

Please refer to this message for further information,
#questions message

[elfin canopy]

Could you try updating the Android System WeView and Google Chrome, @lunar current?

[jade nest]

@lunar current Download the game from the official website.That will work fine.
Also try downgrading your chrome version if you have uninstalled the Android system webview app.
Lmk if these methods work.

[zealous turret]

^

[jade nest]

Nvm ignore my message.Try what the mod said.

[lunar current]

Tried both already but let me try it again

[zealous turret]

the chrome version rn is 89.0.4389.105

I believe

at least for me

[elfin canopy]

That is correct, FBI.

[lunar current]

hmm but it's already updated

[zealous turret]

if problem still occurs you can always try contacting Samsung support they usually reply pretty fast @lunar current

and its real people not bots

try to clear app cache one more time if you haven't already

[elfin canopy]

Could you try reinstalling the app from playstore, @lunar current? What is your region?

[lunar current]

I have tried all these options numerous time

[lunar current]

Asia

[elfin canopy]

Country?

[lunar current]

India

[elfin canopy]

Well,

[hallow gulch]

No one saw that coming...

[lunar current]

Now I am gonna throw a pinned Message :(

[zealous turret]

is the game still banned in India?

[heavy vortex]

Always

[elfin canopy]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @lunar current.

[zealous turret]

ah that might be your issue @lunar current

[lunar current]

Thx for help but Lol but everyone here can be play easily through website.

[tropic island]

@hallow gulch thanks you

[night cloak]

That makes sense

[night cloak]

Idk...try using a VPN(like windscribe which is free) might not work but its worth a try my guy

[hallow gulch]

We do not recommend using a VPN, if so then do it at your own risk.

[night cloak]

^

My account has been hacked in the game of PUBG, and the hacker has run a third party on my account, and I want to retrieve my account

[last night]

First of all, Hello everyone. My account has been banned unfairly for 10 years while playing at Pubg Mobile in the amusement park and I have deposited more than 15 thousand TL into the account. Do I have a chance to reduce the duration of my account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last night.

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[pallid path]

any support or admin here?

[hallow gulch]

How may we help you on this fine day ?

[pallid path]

your admin in PUBG?

?

[hallow gulch]

No, But if you have anything PUBGM related, please do ask here.

[night cloak]

Talk to me on private

[pallid path]

i wan't buy U/C TO 100.000$ = HOW MUCH UC ?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

My account was blocked on 3-21-2021

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[hallow gulch]

You can purchase up to 6000+ UC with the mentioned amount.

[pallid path]

just 6000 uc for 100.000$ ty

[jade nest]

You can get 6000+2100 uc with that amount using the inbuilt purchase system.
But currently there is uc station event going on in game which will grant you extra bonus after you buy it.

[opaque nacelle]

@lime juniper i need your help bro

[hardy pebble]

I’m asking for a question next season I’m be able to access my account?

I think pubg Change version whit the new season

[olive dove]

yes, when the new version 1.4 gets released.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @opaque nacelle. Remember to read through #faq before asking questions in the support channels.

[hardy pebble]

Ok tanks 🥰 my account was hacked now I have full access he have manny rare skins next time be saifty

[frosty lichen]

So I played the PMPL guessing game and put 8400 pts on ghost for week 2 and I haven’t gotten any points back yet

I’m going to cry if they steal all my pts

[hardy pebble]

😂

😔sry for u

[potent heath]

Sorry for bothering you but when do the new pubg missions come out

[olive dove]

you will get your points back, and for any reason this did not happen please contact in-game customer support for further assistance.

[feral forge]

do you mean rp missions?

[potent heath]

Yes.

[feral forge]

after 1 day.

[olive dove]

@hasty pebble begging is not allowed, please do not repeat.

[hasty pebble]

Ban me if you can 🙂

[ruby apex]

Go and ban him he destroyed whole server with paid hack @gchofficial

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @ruby apex. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[orchid kernel]

Hello, pubg mobile . I know that you are very busy due to the large number of messages
I had no problem withy account .
My account has been banned for no reason and i swear to do or use external materils and that i play cleah play and i make very careful to comply with the terms and integrity of the game .
I ask you to solve a problem as soon as possible because  i am wronged . Thank you  pubg mobile

The account id :5109320140
The name of the account user : ツMäƒïä父

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid kernel.

[ruby apex]

https://youtu.be/9ZDI4S9rIuk

[opaque nacelle]

@lime juniper

@lime juniper bro I need ur help

[mint bluff]

Why?

!rank

[storm flume]

The !rank command is disabled in this channel, @mint bluff. Please execute the command in #481204134859505684 instead.

[hallow gulch]

You've reported your issue, please refrain from spamming.

[shadow gate]

Im unranked on country hashtags for no reason when im gonna get back on it?

[hallow gulch]

Your account is under a security check due to suspicious activities, it might take some time.

[slate tree]

I cannot log in to the public version because I have already signed in to the Vietnamese version <@&481161015728406538>

can u help me ?

[night cloak]

@slate tree Make sure not to mention the moderator role for such things. It is only for emergencies related to this Discord server. Not the game.

[hallow gulch]

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version. Thank you for understanding.

[slate tree]

My account is from Season 3, and I cannot simply leave it. Besides, I am not a Vietnamese national. I registered by mistake.

[slate tree]

ok am sorry

[glass knot]

Anyone playing on redmagic 5S ? bought the phone and everything was fine for about 10 days now every Action in the game has some kind of delay ...

[hallow gulch]

I understand, but doing so is not possible.

[glass knot]

Don't know how to fix it

[slate tree]

Entering the Vietnamese version does not take seconds. Is it not possible to get out?

[hallow gulch]

As mentioned above, you can longer play the global version on the same account.

[slate tree]

Well, what I have is inside the account. Lose it as simple as that?

[night cloak]

hello support i have ask 1

my friend buy UC from midas buy for me

for my account

as a gift

that can ban my account ?

[hallow gulch]

You can play with your account on the vietnamese version.

[hallow gulch]

No, it would not.

[brazen cradle]

Hey guys, any idea when 1.4 is rolling out ?

[night cloak]

@brazen cradle Sometime in May.

[brazen cradle]

Alrighty, Thanks 👍🏽

[night cloak]

@night cloak please check dms asap!

[west tendon]

@night cloak

[hallow gulch]

Do you require assistance ?

[west tendon]

yes there is 2 fake ids in this discord that they are scaming and spaming peoples as name error 403 and pubg mobile please remove them

[hallow gulch]

One of them has been suspended, could you please provide a screenshot of them in #discord.

[solemn ibex]

does my region change when I join a room in another region?

[hallow gulch]

You mean the server ?

[night cloak]

What can I do after my pubg account gets hacked and all the information has been changed?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

How can I do that?

[hallow gulch]

Via the login page when you first start the game.

[night cloak]

Thank you

[hallow gulch]

You're very welcome.

[marble vale]

hey i need help

[hallow gulch]

How can we help you ?

[marble vale]

i need to know the timezone used for the crew challenge matches

[olive dove]

Your region timezone.

[marble vale]

my timezone is AEST

[olive dove]

Then it will be the same for the All talent championship.

[tacit lotus]

Hay

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tacit lotus. Remember to read through #faq before asking questions in the support channels.

[tacit lotus]

.

[olive dove]

@tacit lotus state your issue?

[storm flume]

Please do not use languages other than English, @tacit lotus. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tacit lotus]

Enta 3arapi?

Lw keda t3al a4r7lk mo4klty what’s app

[solemn ibex]

yes

[hallow gulch]

Use the english language, not letters please.

[hallow gulch]

You'll play on the server the custom room is being held in, then after you leave you'll return to your server you usually play on.

[tacit lotus]

Ok

But i need help from another reason

My account is linked by Facebook

But in my account in Facebook is blocked

I can’t open my account now

And i need my account because my level and I have made payments into the account

I called support in the pubg mobile but I didn't gain anything

[hallow gulch]

You may contact facebook's support team for assistance. Refer to subpoint 2.8 in #faq.

[tacit lotus]

My account is closed for ever bro😂😂

In the Facebook

[hallow gulch]

Do you have any other socials linked to your PUBGM account ?

[tacit lotus]

I won't be able to get it back

In old my account no

[hallow gulch]

You should at least have a login method in order to access your account.

[tacit lotus]

How?

I don’t have any way 😦

[hallow gulch]

Contact customer support, perhaps they will help you regain access to the account.

[novel ridge]

@hallow gulch i just switch to europe servers i did not realize it changes your rank and now i have to wait 60days if there any way i can switch bac to na

[tacit lotus]

I did that bro

[jaunty bluff]

hello
my friend was using my phone and changed my server
my server was europe
but now it is north america

the it is taking very long time to find a match
3 min is very long time !!
can we change the server without waiting 60 days ?

[hallow gulch]

Try again, only they are able to help.

[tacit lotus]

Ok thanks

[novel ridge]

@hallow gulch i just switch to europe servers i did not realize it changes your rank and now i have to wait 60days if there any way i can switch bac to na

[hallow gulch]

Unfortunately not, only way is to wait for the given cooldown to end.

[novel ridge]

nooooo

[hallow gulch]

Same said above applies.

[jaunty bluff]

ok but we have a problem here
the time is very long
I will wait 30 min to find a match !!!

[novel ridge]

plz new update and take that stuff away

[hallow gulch]

Feel free to provide your feedback in #old.

[jaunty bluff]

the game said that the server will not make this issue .... but I can see it now !

[hallow gulch]

Perhaps so.

[solemn ibex]

ok thx

[tacit lotus]

I’m veerrryyyy saaaad

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tacit lotus.

[vestal kiln]

why i cant login ? please help me

[storm flume]

Please refer to subpoint 4.4,4.5 in #faq for further information, @vestal kiln.

[buoyant gulch]

I have this bug in team recurement, I play in NA North America and the only suggestions is in another server and I can play ranked because my teammates are from india and they speak in another legguage and they don't know how to play, I have this problem 9 month ago, Please help me PLEASE and thank you

[hallow gulch]

You may report it in #old.

[novel ridge]

im so exited to be in bronze

sike

[vestal kiln]

why i got daily limit code ?

[hallow gulch]

When the code is sent too many times, a cooldown is set.

[vestal kiln]

how long ? 24h ?

[hallow gulch]

Probably less.

[vestal kiln]

oke thx

[scenic sorrel]

anyone here to help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @scenic sorrel. Remember to read through #faq before asking questions in the support channels.

[scenic sorrel]

everytime i turn my mic on my teammates voice are reduced and i cannt hear them . but when i turn my mic off i can easily hear them

[hallow gulch]

Try a routine repair.

[scenic sorrel]

ok

thanks man it worked

@hallow gulch

[hallow gulch]

Anytime

[scenic sorrel]

can you also tell how to get m416 glacier skin

[jade nest]

Spend money and have enough good luck on your side

[lavish lagoon]

any help?>

please

@hallow gulch

[hallow gulch]

Hello, how may we assist you today ?

[lavish lagoon]

can dm please?

i have big problem

@hallow gulch

[hallow gulch]

If it's PUBGM related, then please state it here.

[lavish lagoon]

alright, first off all i cahrged a uc like 150$

then i did refunned because iam stupid so now iam almost cahrged 900$ and the PUBGM taking it

when charge they take it quick

and i took banned 30 days

[sick shale]

Yes, because making a force refund is against PUBG MOBILE's terms of service.

[lavish lagoon]

and now i purched 120

so tell when it will stay taking the uc !!! i paid like alomst 1000

$ uc and take it

[scenic sorrel]

@hallow gulch i am getting same problem again

[sick shale]

Until the refunded amount of UC is compensated, @lavish lagoon.

[scenic sorrel]

everytime i turn my mic on my teammates voice are reduced and i cannt hear them . but when i turn my mic off i can easily hear them @hallow gulch

[lavish lagoon]

i refunded only 150 bro and i paid now almost 1000$ @sick shale

[sick shale]

Please contact customer service for further assistance.

[scenic sorrel]

i did regular repair and it worked but after 2 and 3 matches same problem @hallow gulch

[lavish lagoon]

5238176918 thaats my account check it @sick shale

[hallow gulch]

Try using a different pair of earphones, if that didn't help please do report it in #old.

[lavish lagoon]

@sick shale where

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @lavish lagoon.

[lavish lagoon]

didnt get it sorry

@sick shale

[sick shale]

From in-game settings

[lavish lagoon]

they didnt answer

[sick shale]

Where did you purchase the UC?

[lavish lagoon]

from seagam and from apple

[sick shale]

Only (https://www.pubgmobile.com/pay) is recommended.

[lavish lagoon]

try purchase ?

[sick shale]

Please contact customer via game settings if you have any further questions, refer to subpoint 5.4 in #faq for instructions on how to contact them.
We are unable to handle account related issues on Discord, as we are not affiliated with the customer support in-game.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @empty geode. Remember to read through #faq before asking questions in the support channels.

[empty geode]

hi

[hallow gulch]

Hello, how can we help you ?

[rough cargo]

@lavish lagoon If I read your screenshot right it says you owe 10,000 Uc+ and if that's the case you have to pay off the full amount of the 10,000 +

[empty geode]

I take a band and I am not a hacker

[polar marsh]

Please refer to the private message from @polar marsh for further information, @empty geode.

[lavish lagoon]

@rough cargo i paid more than 1000$

[rough cargo]

You'll probably need to contact in-game customer service and have them help you to discuss it further.

I can't provide you assistance as I'm not affiliated with Pubg or tenant in any shape or form.

But from my knowledge and own experience it only goes away once you've paid the full amount.

[lavish lagoon]

bro but theyrenot answering me

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @lavish lagoon.

[jagged quail]

5214201400

We want igl for our competitive team =kd 4.00 =Experience=T2 =server asia =language hindi

[jade nest]

Use #activities or #clans Instead@jagged quail

[cursive pulsar]

Why this foam is temporary closed and when will they open it again?

[dreamy pumice]

@polar marsh i literally just got banned rn without using anyform of cheats

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dreamy pumice.

[turbid gate]

I have a question

The update will come on play store or it will release on game?

And the version will be changed?

[celest shadow]

Any major updates will require you to update the game via your app market.

[turbid gate]

Oh

[celest shadow]

Which update are you referring to exactly?

[turbid gate]

The new 7th update

[celest shadow]

You would most likely need to download the map Karakin in the game.

[turbid gate]

And they version will be same 1.13.0?

*the

[celest shadow]

That is something that I cannot confirm at the moment.

[turbid gate]

Oh ok

Thanks

[celest shadow]

You are welcome!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sick stump.

Please refer to the private message from @polar marsh for further information, @hidden compass.

Please refer to the private message from @polar marsh for further information, @night cloak.

Please refer to the private message from @polar marsh for further information, @winter relic.

Please refer to the private message from @polar marsh for further information, @buoyant arch.

[wanton quail]

Can anybody send link for tournament apply?

[celest shadow]

You may refer to this message, @wanton quail:

#questions message

[wanton quail]

For Kr Version also over this link

Work*

@celest shadow

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @wanton quail.

[celest shadow]

This is only for the global English version of PUBG MOBILE.

[wanton quail]

Ohh sorry I mean I apply forglobal version then Kr Player playable? @celest shadow 

[celest shadow]

Yes.

[wanton quail]

Ok. Tnx

[wispy turtle]

in gameloop 2021 i cant do revive From F key in 2021 gameloop version the issue is solved or what?

[storm flume]

You can now access #emulator-chat and #emulator-support, @wispy turtle. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

You may use #emulator-support for further assistance, @wispy turtle.

[unkempt wave]

Hello, im in a match and everyone start to dc

It is a cheat?

I cant even login

@celest shadow Help pleasee urgentt

[celest shadow]

Please elaborate the issue.

[unkempt wave]

So

I was entering a match

then in a match

all started to dc

[celest shadow]

Do you have a screen recording of this?

[unkempt wave]

ugh no?

and then when i relog

It said you have not downloaded this map

but i already downloaded it

[celest shadow]

"All" as in you and your teammates?

[unkempt wave]

Yeah

all my friends

i was in call

everyone tell theyre dcing

[celest shadow]

If you happen to encounter it again, please screen record the event and report it in #old.

[unkempt wave]

okay

[celest shadow]

Thank you.

[forest light]

Hi @celest shadow

I need your help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @forest light. Remember to read through #faq before asking questions in the support channels.

[forest light]

Hello, I even addressed the Korean support, they said that you can help me. what is the problem I am a T2 player and I played 3 matches in solo tpp at the silver rank and I made 10+ kills and I took the top 1 in a row. Then I was given money for 10 years later. I understand that players have reported me but please check my account, I do not use any application or anything like that to spoil the play of others. Please tell me why I did nothing wrong id: 5336607992 name مرسيدذ. Thanks in advance for unban.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @forest light.

[covert mason]

is it possible to get account punishment because of bug exploiting?

[tardy crescent]

Yes, If you use any In-game bugs/glitches your account can be banned.

[covert mason]

for how long tho?

[rough cargo]

How do you gift UC

[jade nest]

Use.
https://pubgmobile.com/pay

[rough cargo]

It won't let me select gift

Do I just out the user's ID?

As primary ID

Instead of my own

[jade nest]

Yes put the uid of the one whom you want to send uc.

[rough cargo]

Oh

It doesn't give them my information?

[jade nest]

No,only the uc will be sent to the person.

[rough cargo]

Can you Screenshot where I put it to confirm? Please

[jade nest]

Here

[rough cargo]

Okay thank you.

[noble depot]

Hi, how to recive unban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @noble depot.

[unkempt wave]

I cant login

Help

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @unkempt wave.

[night cloak]

i changed server to KRJP and my tier is back to bronze pls help

[sick shale]

What kind of help? @night cloak you should wait for the cooldown period to be over, no other way.

[night cloak]

how can i put my tier to platinum again

[sick shale]

You can't, each server has its tier data.

[vague dove]

How can I become a translator for the game?

[strange marsh]

Hello I need some help please

[sick shale]

You can't

[sick shale]

Please state your problem, so we can help you

[strange marsh]

Thank you

Rebel#0434
Hello I have a problem with the purchase I have been deducted the amount
and did not get anything I hope to solve the problem as soon as possible

That’s my ID : 5141326505

[night cloak]

@strange marsh That is because purchases from unofficial purchase methods have been made on that account in the past. The customer service will not help with that. All future purchases will be deducted until the UC amount purchased illegally is covered.

[strange marsh]

My purchase is officially

[opaque crag]

I’m not sure 1:30 minutes for cheaters evidence would be enough because some people kill someone and they start acting like they are pros peeking left and right with keyboards and such one kill as evidence could be lucky or aim assist and they guy ends up an unbannable cheater it’s relatively easy to check for cheaters as they block game ports and usually playbwithout updates and they don’t have any data on weekly reports