#questions
1 messages · Page 1284 of 1
KR version is meant for players who are in that region.
okay thanks rock 47
The feature is still in beta, so it will be better to contact the in-game customer service for the issue you have.
how to become administrator in this channel?
Read #735483472432594994 it's mentioned in there.
how to qualify for administrator?
You may refer to Rock's message above, @coral plaza.
Yep.
in what basis or in what qualities?
If you have proven to be a benefit for the community, you may be contacted.
@coral plaza read the next 4 lines too. after administrator in #735483472432594994
if youre like moderating even though youre not an admin/moderator
anytime they have seen you proven to be a mod/admin
oh oki
thanx guys
hello.pubg mobile.l Knwo thao you are very busy due to the large
number of messages
.l had no problem with my account id 5409466809 .my account hac been banned for no reason and l sweat to do or ues 彡Alidrejiiii external materials and that l play clean play and l make very carefyl to comply with the terms and integrity of the game
Please refer to the private message from @polar marsh for further information, @covert bluff.
Please refer to the private message from @polar marsh for further information, @plucky owl.
My account got 10 min ban notice without any reason why?
Please refer to the private message from @polar marsh for further information, @pearl palm.
Hello. So my account was hacked and lost the account. Got all details and my social account linked to pubg back with me.
Can anyone help?
Please contact the customer service for further assistance, @raven pendant.
I did and they asked for a screenshot that seems I can't upload. How to upload on customer service
Can I get some clarification on this. Please dm.
Please refer to this message, @fallow raft.
how to get vanguard one title
My I'd has been hacked I want to ban it for 7days how could I do please help
Can i buy RP Activity pack without purchasing Royal pass ?
It is only for the selected players.
We cannot help with that, but you need to contact Customer Service regarding this issue as soon as possible, @muted mountain.
i am not able to find an option to report pubg accounts being sold online in pubg customer service
can anyone assist me with this ?
You may report them in game by contacting the customer service with evidence , @placid elk.
Not sure what good reporting does. Every one of those players was using speed glitch. I even submit videos of a few of them.
i selected on customer service icon then i have list of options infront of me
but i cannot find any option relating to my problem ?
My ans ?
Will get back to you later, @ripe elm, but you will most probably have to contact the customer service and ask.
You can preface by saying that you would like to report people selling their game accounts.
Team Pubg Mobile , I Request You To please Check my friends YouTube Videos Properly
He has never made Any videos that may get strikes from you
His YouTube channel Name :- VM GAMING
He has Reached At this level From Years of Hardwork
His channel link :-
https://youtube.com/c/VMGaming7
I had a facebook account that was hacked and it got banned. I want to delete that account and create a new account with my Facebook Login (Because all my friends are on facebook)
Is it possible?
Check the pinned message of #discord
type .emulator in #481204134859505684
Update. One of the administrators looked into it and the answer is yes. You can.
@ripe elm yes
someone please help
Hackers of Pubg Mobile are mostly found in Telegram So Why don't you directly ban The Telegram channels Who promote hacking There are some Big Channel Like @CheatNinja_TG , @ccasteresp , @desiesp etc It will be the easiest way to stop Hacking in pubg mobile
Help me pls
We are unable to provide assistance if you do not ask a question or state a problem, @sinful hornet. Remember to read through #faq before asking questions in the support channels.
My Facebook account was hacked and all the data in it changed. My PUBGM account was linked to this Facebook account. And now my friends told me that someone is playing from my PUBGM account, but I cannot access it. Please help me return my PubgMobile account.
Please contact the customer service for further assistance, @sinful hornet.
Where
From here.
You can ask your friend to file a claim in game, @tall dragon. We cannot look into game account suspensions. You may refer to #faq subpoint 2.12 for more information.
How can I get back access to Facebook if it was completely stolen, I only have Apple Pay receipts
i got this
but there is no place where i can submit the account id and proof of account being sold
Did you select the "No, they didn't help" option?
wait let me do it
Unfortunately not something we can help with. You should try contacting Facebook for that matter.
Other issues.
Please take action against him

i need help!
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @versed helm. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @versed helm.
Ok
after selecting other issues its telling me to choose a response
pubg leg problem
The second options seems most appropriate, no?
Please report issues in #old with as much detail as possible.
after selecting that option its showing this 😩
Game crash frequently after quit a match or complete a match...Help...
Are you on Android or iOS, @plush marten?
@celest shadow iOS
Which device?
iPhone 6
You may want to consider upgrading your device.
Ok
Huawei Y9s
all talent champion ship is 3 or 4 games?
I can't download the maps and resources in game . How can i solve it ?
dude game is getting heavy and your phone is getting older consider upgrading phone
We are unable to provide assistance if you do not ask a question or state a problem, @wise dawn. Remember to read through #faq before asking questions in the support channels.
can any one tell?
That account was on my old phone. The phone shattered. The account was only on guest.
How can i get back this account?
guest account cannot be recovered
😭
F
i need to unlink my mobile number please help me
You can play up to 6 matches in a day.
What is the issue? Can you please share a screenshot?
Is pubg mobile lite going to be ban or it's just rumours?
Please contact the in-game customer service for further assistance, @wise dawn. You may use the Help button located at the top-right of the login menu.
Unfortunately, you cannot unlink your e-mail or phone number at the moment.
We provide community support only for the global English version of PUBG MOBILE here, @rustic sentinel.
@celest shadow but is chance to get back?
@celest shadow but i need to do this anyway
it's not possible in anyway ??
💔☹️
You may contact the customer service and check if you can still recover the account.
It is not possible at the moment. Please leave a feedback or your suggestion in #old.
I am unable to understand this notice. Please provide an English version of this same screenshot.
My account has been hacked and the game version has been upgraded
Please ensure that you have recovered your hacked social media account(s) first, and contact the in-game customer service after for further assistance, @tepid spire.
I contacted them and no satisfactory solution helped me please
Only the in-game customer service will be able to help you, @tepid spire. Please let them know of your issue.
how i know duration of ban
Please refer to the private message from @polar marsh for further information, @night cloak.
I can’t kick out a member out of crew that’s possible or will be never till all weeks end?
Is your crew registered for the All-Talent Championship, @ruby marsh?
Referring to your report in #cheater-reports, please make sure that the video evidence is no longer than 1:30 minutes, @shadow venture:
Ayo can anyone help me out?
Some Egyptian guy hacked my friends acc
Any way to get it back?
Please contact the customer service for further assistance, @hardy nest.
Hi,i changed my account server by mistake is there any solution to re-change it?
Nah lol you gotta wait now xD
Yes you can change it after 60 days
Ain’t worth it
lol
😂
will my account get b@n if i use vpn
it is not recommended
Can you help me by steps
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Stu
Please refer to the private message from @polar marsh for further information, @night cloak.
then this and sate your issue there
Tanks
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 6606785900
The name of the account user「F7」FZAA3々
Please refer to the private message from @polar marsh for further information, @cinder pond.
My device is rooted for changing custom rom now I can't play crew Challenge why I waited for it😣😪
Please refer to the pinned messages of this channel for further information, @storm osprey.
Dears ,
How to solve the problems related to missions achievements .
The achievements not counted even if i do it more than one time .
Please refer to this channel's pinned messages for further information, @storm osprey:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @vivid wasp. You can also submit a report in #old in compliance with the channel's pinned instructions.
Hi, can you help me with my hacked account, I want to cancel it
Ok
!pin
Hello, I want to change my Region to America, but I have to wait 60 days. Please help me to change my Region sooner than a week.
@night cloak Ok Thanks
I assume that your game account is hacked. Do you have the access to your game account?
How to complete these achievements? It’s not counted even if i do it..!
About the Fun Times achievement, you just have to play Arcade mode matches.
@night cloak Unfortunately, you have to wait for 60 days.
@vivid wasp First one have a daily limit.While second one is bugged
I lost my mobile phone and my PUBG MOBILE account was stolen, and it was used for cheating programs, so it got banned. please help. Thanks.
Aha,, thanks ..
for “threat from above” you have to jump inside of this fountain
I already do it like this more than 20 times.. but not counted
File Claim, and kindly do contact Customer Service in-game as soon as possible. @stiff sluice
It’s like this , bugs.
If that's the case, feel free to report it in #old.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
My account was stolen, I need help
You may contact the Customer Service in game for further assistance, @night cloak.
Unfortunately, there was no response from in-game customers
Considering that, the in-game customer support receives daily a large number of support requests, you won't get a fast reply. Please refer to subpoint 5.5 in #faq.
thank you for your information
Why This Achivements not counting for current CREW Chellenges matches?
Refer to that message^^
@jade nest that's not fair.. I want UNIQUE DESTINY title.. Without counting this Achivement it's cannot be Completed
Please refer to the private message from @polar marsh for further information, @cosmic dirge.
hello, I accidentally changed my region. Please help me return it back. 549204548 my id in the game
you can change it after the cooldown ends
cooldown is to big. 170 days
you can change it after that
I thought maybe support can help me
they cant
there is no other way, you have to wait for the cooldown @wicked radish
why don't they add events to other regions? in the region in which I now never have anything.
My account was hacked through my Facebook, it has 1000 and 500+ hours played and i need help to get it back,
Contact customer service
Any mods devs or pubg creator help pleaseeee
I did they haven’t responded its been 24 hours
refer this message #questions message
refer subpoint 5.5 in #faq
My pubg account hacked Indonesia player hacked I'd me please help me
Someone trying to hack my account he changed the Twitter account email I’m trying to log in with Facebook and saying me someone has log in please help
Any ideeas why I got a sound delay for about 1 second when I shoot? I shoot then I hear the gunsound after a second. This problem is happening on emulator and I dont know how to fix it
@lavish spindle@shut dagger Contact Customer service
Where is that ?
@upper ocean There is a problem in the earphone
Hi, I just readed a news regarding pubgm lite. That pubgm lite is going to shut down all services from 29th April. Is it true ??
@vagrant forum
No, I got the hyperx cloud 2 and this sound delay is only happening on gameloop. In other games it works perfectly
Can anyone tell me what's the meaning of SRC ?
we only provide support for Global version of the game
Google it
That is PUBG LITE not PUBG Mobile LITE.
<@&481161015728406538> Now , did we have the opportunity to play just 12 matches from 18 ?
Any ideeas why i got 1 second sound delay on emulator?
The weekly limit of matches is 12 for the All-Talent Championship.
Yes, you can play up to 12 matches on All Talent Championship
How many years/days/months ban for teaming up?
||not with hackers||
Thanks 🤍
Please do not mention the Moderator role unless it's an emergency related to the discord server.
It’s emergency 🚨 thats why cause u didn’t write this in Pubgmobile all talent championship rulebook
emergency related to the discord server.
Altering game files results in permanent suspension of game account @placid elk. It is best not to look for such methods
Does anyone know how can I fix my sound delay on gameloop? It only happens on pubg mobile but on other games it works perfectly
You can now access #emulator-chat and #emulator-support, @upper ocean. Revert this at any time by sending .emulator in #481204134859505684.
If the opposition there we will use it when we want
ok
Upon joining this server, you fully agree and accept server's #735483472432594994 @rigid pebble. Moderator role mention is only for server emergencies. Misusing the role mention will result in mute. Make sure to go through #735483472432594994 before posting anything.
No
Is there anything you need help with @rare socket?
No
Then please move to #chat
Please refer to the private message from @polar marsh for further information, @devout surge.
There is no prize pool @neon sedge, you get titles, coins and skins
Can i ask why my ping number so high
My ping is okay when at the lobby, but when in games its incresing
Worst internet😂
All talent championship is an in-game event with no prize pool. You can get more details here.
If i open other apps, its okay tho
Hi pls help me guys
Помогите сменить сервер
Tbh
Anyone know why when I’m moving and shooting at enemy, I freeze all of sudden. It never did it to me before, it’s annoying
Are you logged in iOS?
@jade nest no buddy android
Can i know from where did you download the game?
I changed the server in the pubg by mistake, help me get it back
Sorry,but this server provides support only for the global version of the game.
@night cloak it can be changed again after 60days
No other choice then waiting for the cooldown period of 60days.
@jade nest but please help
^^^
Ok
I really need to change it, I changed it by mistake, please help me
You cannot.
I don't know why my account has been banned
Please refer to the private message from @polar marsh for further information, @valid linden.
You can try clearing some storage in your device.And also if you are logged in with FB then removing some friends should help.
Also you can try reinstalling the game.

Server?
Yes, @rain roost?
How to change pubg acc email and phone bro @onyx dagger
Well.
@lime juniper why are you not banning @night cloak he is owner of cheats and you are letting him throw his dirty suggestions over here
Once you have already linked an email address with your game account, I do not think that it is possible to unlink it, as the email link feature is still in the BETA phase, @rain roost.
You can try contacting Customer Service in-game, though.
You can ?
Idk
How do I contact Customer Service in the game? And how long should I expect a response?
@onyx dagger
Well, you may contact them in-game, @half sapphire.
@rain roost Please share discord link of the server to a staff privately
I've answered you about your issue above, @rain roost.
Please ignore this
@olive dove
Hi
Please share discord invite link to a staff privately
Email once linked cannot be unlinked due to security reasons @rain roost. You can contact in-game customer support if you want to unlink your phone number
^
@jinThomson
We are unable to provide assistance if you do not ask a question or state a problem, @tough leaf. Remember to read through #faq before asking questions in the support channels.
@normal fulcrum ok ok 1 m send add me bro
What?
1 miut
@tough leaf Feel free to post your query
Are you here
For this Discord server, @tough leaf?
Ok
Bro can you tell me how to join in?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
hey im level 35 and im not ranked in solo tpp ? why
No waaay
I can’t log in through another Facebook account. When i logout from my account and try to login through another Facebook account which is linked to Pubg, it logs back into my first Facebook account. I tried changing devices as well.
Make sure that you actually logged in the correct Facebook account which is linked with your second game account, @night cloak.
Yes way.
When unban game in india guys ?
As we provide community support only for the global English version of PUBG MOBILE here, @night cloak, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.
Kindly read my message above.
Tried restarting, @night cloak?
My account has been hacked and banned , hacker delete my Facebook account from the game what should i do please ?
Please refer to the private message from @polar marsh for further information, @random current.
already restart it...
Try repairing the game.
What do you mean?

We would prefer if we received all such information in one place, @cold hawk, which is through http://cheat-collect.pubgm.cc.
Lag ? I do not think so. Plus the game says to either restart or repair your client. Do as the
contributor said.
Please refer to the private message from @polar marsh for further information, @night cloak.
Yes.
Ok
Alright then.
We can play total 12 matches in all talent championship?
Help
Hold on.
Yes, @olive pond?
Crew challenge says it starts at 17.00 but it saying I gotta wait till 18.00 to play?
Has it been changed to 18.00
How many matches can we play?
In a week, yes, @rich obsidian.
It is because of daylight saving, @olive pond.
Is it true that sanhok will be removed for the krakin map?
Imagine being threatened by the hacker and pubg not doing anything about it, despite me showing the proof of being hacked
It wasn’t And i still can’t kick but now i registered
Hope to make hacker free environment
There is no request option for RP.... why? Is that time limited? 😩
banned for no reason
Please refer to the private message from @polar marsh for further information, @brisk topaz.
Vikendi will be temporarily offline when Karakin is released on April 7. Feel free to refer to #news for more information.
I have logged in to Facebook app from second account, but in pubg it is now giving me option to type in any username for second account. It automatically logs in to first account
You can kick someone from your crew by tapping on their username from the Crew menu, and select one of the displayed options.
Where did you download the game?
I know.. but it saying crew has been locked
Once registered for the All-Talent Championship, I believe you cannot kick anyone. Correct me if I am wrong.
From official page ,apk
IS SPEED glitching is cheat or HACKING in Pubg system
Are you sure that you did log out from the game with your actual game account?
You have to download the game from the Google Play Store to be able to request for an Elite Royale Pass from your friends, @open marsh. If you download PUBG MOBILE from the official website as an APK, you will not have access to certain features such as the aforementioned option and other subscription services. We hope you understand this.
Where to report bugs and Glitch
Thank you 😀
Exploiting and abusing in-game bugs are against the terms of service.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cold hawk. You can also submit a report in #old in compliance with the channel's pinned instructions.
Please refer to the above message, @cold hawk.
Please do not advertise here, @low thunder.
I SAID MY FRIEND THAT , he didn't listened and got I'd banned🥲
how long can a bug report will be processed ?
As soon as possible, @swift geode.
I think PUBG should hire some People as in-game Moderator to specate some game with people with abromal starts and many reports and Ban hacker if caught guilty
ok thanks for the information
Feel free to give your feedback and suggestions in #old.
Ok will i get the participate points after the crew challenge over?
Participate coins?
Please refer to the private message from @polar marsh for further information, @pastel jolt.
Need a manager
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Hello @night cloak! What is it?
Hello
What's this?
Refer this: #questions message
Thanks
hi, I have one problem with my akk. I can't find support in official site where I could write moderator.
What seems to be the issue, @thorn falcon?
How to unban pubg mobile account?
Please refer to the private message from @polar marsh for further information, @umbral badger.
Hi Soldier,
Thank you for getting back to us!
We are aware about your concern regarding the account hack issue. We will surely assist you with this concern.
We would like to inform you that we have passed on your information to an agent. Due to the high number of these requests, we would like to inform you that, it may take up to 60 days to get your hacked account/email unlinked. We are sorry for the inconvenience this may cause and appreciate your patience. Once we have an update, we will get back to you as soon as possible.
Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!
Best regards,
Allan Y.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
Does this mean that my info is correct ?
Yes.
Hi
I’m having an issue with my account which was unexpectedly banned while I don’t have any hacks or tweaks installed
Please refer to the private message from @polar marsh for further information, @whole ice.
Hi
Unfortunately, I want to inform you that my account was hacked by an unknown "hacker", he stole my Twitter account so he could log into my pubg account and my ID 5296298986, and link his Game Center account to my pubg account , So that he can log in at any time he wants, please if you want me to prove any information that my account is my account, call me or send a message or reply, I hope you can help me. And I want to unlink the Game Center link because the Game Center account is not mine, and I do not want anyone to use my account for fraudulent actions within the game and I hope you will respond to me as soon as possible
Thank you
@round lark
مرحبا
Please do not use languages other than English, @restive siren. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @restive siren. Remember to read through #faq before asking questions in the support channels.
Why is my account attended every time I try to sign in to the All Talent Tournament?
Please refer to this channel's pinned messages for further information, @wise tree:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Does the system pull random band
No.
Why can't I participate in all the talent tournaments?
Refer this message, @wise tree: #questions message
I have nothing to do with breaking the rules, and yet I can't participate in all the talent he's got @clear spindle
Please contact the in game customer service for further assistance regarding this.
Please contact the customer service for further assistance, @fleet tinsel.
I didn't benefit from customer service because of the automated answer.
@clear spindle my account was banned for nothing. I don't even know why because support is silent.
Please refer to the private message from @polar marsh for further information, @thorn falcon.
I can't Access to my account because the hacker  I delete all my accessibility to the account
There's nothing more I can help you with other than to redirect you to in game customer service.
what time it takes ?
and how can i know if them delet the links
Within 60 days as said and they'll contact you once it has been processed.
@clear spindle but they closed the chat, where they will contact me
Ok tanks
How many games we can play in all talent championship? 12 in total?
@dreamy zealot
How do i delete my pubg account
Yes.
@lime juniper brother my friend Pubg mobile id was hacked today
May I know the region which your account is registered to, @tidal stone?
Please contact the in-game customer service for account related issues, @analog dagger.
South korea
Well then you'll not be able to delete the account.
ability to delete account is only for EEA? @clear spindle
Okay
Yes.
They told me wait 60 Days
If the hacker do anything wrong with my Pubg account than what I do
They'll help you with the issue.
Be advised that it's your responsibility to protect your account.
how do i unlink game center from my account?
if my account is made outside EEA and i live in EEA now, can i still delete the acc? @clear spindle
You'll be able to see the option in game settings, if it's available.
where?
i dont have it :/
Hey how I can revive my guest account?
Some1 can help me?
Guest account at iOS
Can’t login in my old guest account
Already written in support, but they didn’t reply
@covert mason Then you did not choose an EEA country while creating your game account. Once you create an account in EEA, you will never have the country change option, due to GDRP privacy protection law.
@wicked tree If you lost access to your guest account, it is non-recoverable.
which countries are included in EEA? because its not the same thing as European Union right?
It is not the same as EU, right.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden are present EEA countries. The UK was an EEA country when the game first came out.
okay, thanks
Why is pubg CS not responding me at all?
hello, these days some accounts have been banned for unstable connection and today it happened to me too, but i was playing with 46 ms? is it a game bug or sth?
It’s been more than 15 hours
@gloomy osprey It can take a few days, due to a large number of reports.
@astral raven You can’t compare ping with unstable connection. Unstable connection is packet loss. Better switch to mobile data or a different stable WiFi network.
I am trying to participate in the all-talent chapionship and after doing 3 security checks it tells me that my account is a security risk, even if i dont use root, jailbreak or any type of plugins
The in game custumer support cannot give me the answer i require
there are too many hacker on telegram. They are holding top ranking like #1 #2 #3 #20 and many other ranks... they are using hacks and selling hacks .. how can i report them.. they use script hack called anticheat/antiban. ..in cheater reports section bot/mods are deleting my post, i am frustrated.. if cheaters are holding top ranking . How legit players will servive
I recommend backing up your important data (except apps) and do a factory reset of your phone, @agile root. You can try using a different internet or switch to a different phone too - as a troubleshoot.
Im getting bot lobbies in Crown I Asia Duo TPP, how do i continuously get good lobbies with 40 alive last zone plz help
So i can still play even after the 3 security checks?
Its impossible to get good plus in bot lobbies
@night cloak Remember to follow the pinned format in the #cheater-reports to write messages. Otherwise your message will be deleted.
Play at the beggining of the season
As a conqueror in europe duo tpp s18 i can confirm
I get like good lobbies 1 time in 4 matches
That is normal
If you wouldve ranked during the first 2 weeks every game wouldve been hard with 40-50 last zone
Now its easier because most rankers already have conqueror
Uh ok
Hey I have a problem with my account. I have successfully linked my PUBG account to my Twitter account but PUBG still says that I use a guest account and cant get in the Regional Ranklist. The problem is that I don't use a guest account. Can someone help me with this problem?
@native anchor You scores will be evaluated again the next week.
Why? A can’t revive to my iCloud it?
@wicked tree Unfortunately, no. Guest accounts are not meant for regular usage and only for guests to use.
Yes I read the text. But it says below: Note You cannot be ranked on the server rankings because you are using a guest account. Plese link your account to a social account for a better gaming experience.
😦
@native anchor When did you link your Twitter?
When i made this Account
And, when did you make this account? Like how many days ago?
About 7-9 days I don't know exactly
@native anchor Could you check if you to be in regional ranking on Monday?
Hello I need help
how may I help you, @night cloak?
Hello, i don't understand this, why am i getting conqurer players almost every single game in my lobbies. I am barely in platinum and frankly, i am not even half decent,
No on Monday I didn't have enough Wins. Should I wait until Monday and see what happens?
i need official gameloop 7.1 beta
Moreover i get matched with gold tier players, why? Is there something i am missing ?
@native anchor Yes. That’s what I meant.
@night cloak https://www.gameloop.fun
@arctic stump Are you playing solo?
Nope, random squads
can you see now i have using a gameloop 7.1 beta now.
When you go random squads, you are actually matched with at least one player similar to your rank and 2 other players with random rank, @arctic stump.
Yes I'm just confused because of "You are using a guest account"
I play against people who snort g fuel through their nose, and my teammates, one would go to kameshki , other goes to stalker and i am left there, thinking why am i putting myself through this
@native anchor It did not register the score this week. The game thinks you linked your social after Monday.
i can't find gameloop 7.1 beta please give me link
@arctic stump That’s how randoms are gonna be until you get a squad from #activities and rock on! 
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
Is okay let's see what happens on Monday. Thank you very much for support!^^
Good luck!
Pubg game is not being downloaded on my mobile, please help.
What is the issue you are facing, sweetie, @night cloak?
@bleak gorge That is against the game rules, please do not repeat.
unable version
@night cloak ok okk
Could you share a screenshot?
Leg Problem
Just switch to mobile data and it will fix the issue.
another solution plz
Switch to a different WiFi network that has no packet loss.
Meantime i was reporting hacker on discord and mods are deleting my post . Hacker reached #1 with hacks in duo Asia . .. very nice job mods. Shame on you
@night cloak Make sure to follow the message format, otherwise it will be deleted.
@night cloak If you are reporting a player, please use #cheater-reports with evidence. If you do not have evidence, please report them in-game. If you are reporting a cheat, please fill this form here: https://out.weisurvey.com/?sid=5f9104c076051fbfb27d1362&ADTAG=sid.5f9104c076051fbfb27d1362.
What if i want to report cheater and hackers who are making hacks and selling hack. And pushing rank #1 with there hack.. i don't have video proof but i have there telegram channel link where they share screenshot of winning with hack.. how can i report them
Hey @night cloak , I just signed up with my old account which is also linked to a Twitter account. This account has been registered and linked to Twitter since Season 2. But on this account it still says guest account..
@native anchor Could you create a short screen recording video? From your login methods to your regional ranking.
Feel free to report the Telegram group to http://cheat-collect.pubgm.cc.
From which account? My new ones or my old ones?
Old one.
Sure
If you would like to report cheaters in #cheater-reports, please make sure that you follow the pinned format, @night cloak:
▫️ Username
▫️ User identification
▫️ YouTube video evidence
I think pubg is a great organization.. cant you check gameplay of top 20 players .. most of them are esp users .. some of them still uses script hacks .. and some of them just put Yt at the end of there name and they belong to very famous hackers group on telegram. Like mental vnm. BBB WOLF ,
If your report does not meet the aforementioned format, it will be removed.
Feel free to report the players' accounts in the game.
I don't have video proof..
Is it not enough.. he clearly says that he has done conqueror #1 with hacks
A screenshot is not a sufficient evidence.
Then checkout its gameplay and how many reports he got till now
You can report the player's account in the game if you do not have video evidence of the player cheating.
You will be surprised .. hackers are playing like bot. They are killing very less enemy and winning evey match
I don't know if your ingame reports system works or not.. can you tell me how it works.. and if it works then why many hacker who are on top ranking still playing
i changed server by mistake.... how can i change my server before 60 days
See this hacker playing safe..they need to be ban
Why are my messages being deleted
“How are you making sure Leaderboards are Fair?”
The Leaderboards in PUBG MOBILE are some of the most heavily scrutinized areas of the game. We utilize multiple strategies to monitor individuals on the leaderboards, including (but not limited to): machine learning, eligibility restriction, manual review, and the Video Review Station. Right now these systems work together very efficiently, but we have plans to both increase restrictions on who is eligible and improve the accuracy of our automated detection in the coming months. We’ll also be increasing the number of staff specifically dedicated to keeping the leaderboards clean. We want our Leaderboards to remain a source of pride for those who put the effort to achieve them, not as a source of accusations about hacking.
For more information, you can read the PUBG MOBILE Dev Log here, @night cloak:
https://www.reddit.com/r/PUBGMobile/comments/lggxlt/pubg_mobile_dev_log_february_2021
Please avoid going off-topic, @golden lintel. You may have unrelated conversations in #chat.
You will need to wait 60 days to be able to switch to another server, please be careful next time and read the notices given.
Please move and use a discussion channel instead, @golden lintel: #chat or #pubg-mobile.
The Note: [....] part is just for your information. If you have linked a social media account, you do not need to worry about not being able to participate in the rankings. Please also make sure that your game account is level 40 and above.
#1 player sharing his gameplay screen shot on telegram
Killing very less to avoid reports .. smart hacker
This is still not sufficient evidence, @night cloak. You have been instructed to report the player in the game if you have not.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.
You may refer to the instructions above.
I think you mods should work on hackers on telegram.. they provide and selll cheats over there.. you need to be aggressive on telegram also
I tried my best to reports top ranking hackers .. its up to you ban him or leave him so that he can sell more cheats by showing his hacks Power
Okay Level 40 I'm not yet, I don't know if you can understand me I just worry because It took me a long time for my wins. I don't want to rush for nothing all the time
From Error 403:
Telegram links can be reported through http://cheat-collect.pubgm.cc. We find those groups useful, because we can easily extract information from them and patch all their cheats in no time.
You can report the groups to the aforementioned link, @night cloak.
We wish you the best.
@celest shadow what level i need to be ranked ?
Even 3-5 kd players using location hack. Which are freely available on telegram.
Level 40 or above.
@celest shadow great
Report if found someone.
so in brazil everything is half the price?
@covert mason Consumers in different parts of the world have a different perceived value for games, so the game developers adjusts the prices accordingly.
so basically in brazil uc is cheaper?
Yes.
okay, thanks
@night cloak how can I contact developers
@night cloak pubgmobile_cs@tencentgames.com.
@night cloak I mean like contacting one dev
@night cloak There's no separate email for devs.
How to solve account has been logged in with newer version? @night cloak
@night cloak can I buy redeem codes from devs
@cursive iris You cannot other than waiting for upcoming updates.
@night cloak You cannot, unfortunately.
@night cloak I mean like for us like the ones available in eneba.com
@night cloak they buy like 2000 codes of 600 UCB and resell them
@night cloak You cannot. It is not available to regular users but game partners.
Am looking resell
To*
That is not allowed for regular users. Trying to do so will lead to legal issues.
Am trying to do it legally
So how can I be a partner
Again, you cannot, unfortunately, if you are an individual. For more information, send an email to pubgmobile_business@tencent.com.
Am starting a company
Am not trying to do it as an individual
@night cloak are you high ?
😂
@placid elk highst in the room
Am serious 😂
@night cloak I just checked the website. They are not selling PUBG Mobile redeem codes but midasbuy redeem keys. You need to contact midasbuy instead.
In Algeria most of the users don’t have a debit card
And the buy UCB illegally
is it legal to buy codes from midasbuy and resell them? @night cloak
Uc
@covert mason I am not sure if you can buy codes from midasbuy.
For more information, feel free to send an email to help@midasbuy.com.
i think there is an option to buy uc codes from razer gold and reedem them in midasbuy website
@night cloak I want to provide save way to buy uc for players and not get scammed or banned
@covert mason Feel free to try.
هلا
@wet matrix, please use English only.
Can i speak with someone from support team please ?
i NeeD To Talk with Any Mod In The server Plz
You've been buying from unofficial sources. For your account's safety, avoid associating with such.
If you wish to contact the in-game support team directly, then please use the CS option in-game.
Hey, my account has been hacked. How and from here? Can you help me? essential
How did the hacker access your account ?
That's what happened to me also but know i want to know the exact amount pending that i can recover the purchase in my account . Ingame support wasn't really helpful with that .. we assume the responsibility of getting scammed by other sources but i want to sort it out asap
He hacked my Gmail account and entered the game, and when he entered the game, his account was linked to the game
my Acc HaC been hacked too from some one and he opened a hack on it
You may try recovering your Gmail account first.
my email has been banned for 10 y cus of him
Please refer to the private message from @polar marsh for further information, @velvet dust.
I have restored my Gmail account and now I want to help unlink the hacker's account so my account won't be opened
Wasn't really helpful 😕
@hallow gulch
Hello, one of my account links has been hacked in the game and I have contacted customer service to delete the hacked link inside the game and no support has been provided to me in solving the problem. I have sent the payment receipts and the date of registration. I have spent more than 2000 euros on this account and I have all the payment receipts Inside the game, the hacker used external programs, and my account was banned for 10 years. For your information, I play from the third season to season 15 and I have not been subjected to any ban .. until my account was hacked and the hacker subjected my account to the ban a lot, and since December 2020, I am in contact with support and it has not been provided. Me any help
Please refer to the private message from @polar marsh for further information, @night cloak.
You shouldn't trust unknown sources, the amount earned from the illegal sites/apps will be deducted. Nothing can be done.
Yes that's what i want to do . I need only to know what was the amount and i will pay it all immediately.
@hallow gulch please reply
Unlinking your Gmail is not possible, for the time being. Please contact customer support for help in this regard.
You'll know once you're able to access your account.
Yes i can access it now but no amount was shown
I can log in and all is good but i want to fix the ingame purchase .. is there any way to know the amount?
I do not think so.
I don't want to unlink my Gmail. I want to disengage the thief's account because the thief has linked his social media account inside my account with the game and he can log in to my account in the game
Contact customer support, and Refer to this messaging pattern.
It's a bit hard to pay an unknown amount 😕 it's frustrating that the support cannot help me with that
Thanks
The safest method of buying UC is through https://www.pubgmobile.com/pay. The official PUBGM website.
You're very welcome.
Hi, I'm playing point for Conkeror, so I want to change my server so I want to stay in Europe because I made it wrong
Yes, but atleast an amount should be mentioned
Once you change your server, it cannot be undone. Please wait for the cooldown to end.
Perhaps there is, stick around until a staff member so kindly assists you.
I would appreciate it that , i want to solve this issue ASAP and pay the full penalty i only need to know how much to make it faster
I want to change my server to Europe because I got it wrong
You will need to check the amount of UC you purchased from unauthorized sources and/or website, @misty hearth. Any amount of unauthorized UC you purchased will be deducted when you purchase UC from the in-game system or through https://www.pubgmobile.com/pay. You will have to find out this amount yourself, either through transaction receipts or other means. We hope you understand, thank you.
Please wait until the 60-day cooldown has ended in order to be able to switch to another server.
But I'm playing ball, I have to change it, please
There are no other options except to wait, @elfin stump. Please be careful next time and read the notices before you accept to anything.
He, I lived in Vietnam, today, I'm moving to US, so can I change PUBG Mobile VNG to PUBG Mobile Global ?
Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version. Thank you for understanding.
But you have to make it easy for us. I've been playing for three years, please
Thanks
@celest shadow also, Can I join PUBG Mobile VIP Program?
A notice will appear stating that you will be subject to a 60-day cooldown if you decide to switch to another server, and this is a measure that you do not accidentally change your server. Once you select OK or Accept on this notice, you agree to switching your server and be subject to this cooldown. PUBG MOBILE has implemented this system to ensure that you experience less network lag and have a more stable and better gaming environment.
You may apply here:
Thanks Pinston so much
I have to access to this information as i got scammed as well .. i wanted to pay back the amount but I'm curious how much and it's hard to load UC randomly ... anyways would it be normal after paying ?
Well, but I made a mistake. I don't have to be punished for one season
Nothing can be done.
Yes, once you have paid the full amount of the UC you purchased through unauthorized or illegal means, it will no longer deduct it and you will be able to purchase UC normally again. Please only purchase from the in-game system or through https://www.pubgmobile.com/pay. We do not recommend purchasing from any other third-party websites or individual.
Thank you for your great help😒
Unfortunately this decision cannot be reversed without waiting for the cooldown. We encourage you to provide your feedback in #old.
Hello, PUBG Mobile. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and that I play clean play and I make very careful to comply with the terms and integrity of the game
I ask you to solve a problem as soon as possibel because Iam wronged. Thank you, PUBG Mobile
The account id 5462383054
The name of the account user, X4丨khaledツ
Please refer to the private message from @polar marsh for further information, @mental nexus.
I believe a transaction related query could have been done more efficiently . Such issues should be treated differently
As mentioned the company lost an amount , i want to know how much was is that i can pay it ! Nothing should be complicated or mysterious.. its hard to keep on paying unknown amount . A bit not fair
Still not clear I'm contacting costumer service now !
Weekly mission gone missing. It was there yesterday, but now it's not there. Tried the suggested in-game help, repair/clean cache. But it didn't work. In fact, the exact same mission disappeared last season as well. The mission is discussion is "Restore 1500 health in Classic Mode", last season it was in 5th week and this time it's in 3rd week. Now it's gone, how to I get it back. Is there is any fix for that other than the one's I have already tried.
Please consider reporting this issue in #old, @limber shuttle. Thank you.
Feel free to contact the in-game customer service for further assistance, @misty hearth.
Please post your inquiry here, @minor axle.
You should uninstall your game and download it from your AppStore again.
Im afraid when i connect ill be banned for 10 years !
Should you have any concerns regarding an account suspension, please contact the customer service in-game, @minor axle.
Okey thank you
So I need pubg to transfer uc spent to my global account since they will be making my korean account unplayable. How can this be done? Spent too much on my korean account to be kicked out just like that. HELP!!! Depression is setting in!!!
You cannot transfer UC. @kind tapir
Why land at the foundation in Miramar map not working in Treat from above achivement?
You mean fountain ?
Season 17😏
Then why not fix it already?
i dont have an answer to that
That's good! Feel free to post it in #media, as this channel is only for support queries, @pastel otter.
Please do not post unrelated content in this channel, @night cloak.
but i have installed on the app store
i got a question
about scope
when i click scope it wont move
unless i take my finger off it to the side and start aiming once again
but when i click peek scope it moves as soon i press the peek and aim
but not aim button
is that for everyone or ?
Check your peek& open scope settings.
okay
Please refer to the private message from @polar marsh for further information, @night cloak.
Where can i find the vip application form
In #735483472432594994, community section.
Are you sure that you checked the peek& open scope settings not anything else.
you can switch between tap, hold, and mixed. so better to enter cheer park or training ground and check which settings work best for you.
check content creator role, click on Let us know to be redirected to the VIP application form.
Oh ok thanks 😄
bro i fixed itt
it was the camera rotation while ads turned offff
thanks for the help guys gave me an idea what to look into
appreciate it
Great. 
ok
iraq 🇮🇶 in middle east server the ping is 36-40
but in europe the ping is 78-120
when i enter the game the ping of the server is europe ping
i wish to make iraq game host to enter match with sudia and uae kuwiat and bahrain and oman plz
Contact midas customer support for further assistance.
k
Ayuda
We are unable to provide assistance if you do not ask a question or state a problem, @edgy lagoon. Remember to read through #faq before asking questions in the support channels.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id
The name of the account user Mohamedala65
The account id 5749606880
Please refer to the private message from @polar marsh for further information, @runic oyster.
A thief entered my pubg account and linked a twitter that is not mine. Try to unlink my social network to steal my account. It took out my friends, spent my UC and almost wiped out my clan, now it's trying to unlink my original social network.
Please contact the customer service for further assistance, @edgy lagoon.
A hacker entered my pubg account and linked his email to my account
I contacted Pubg customer service 3 times and they say they cant unlink it
Can someone help unlink it please
Hi, i just send u guys a private message , need help with my account, thanks
We are unable to provide assistance if you do not ask a question or state a problem, @limpid mist. Remember to read through #faq before asking questions in the support channels.
In our 2nd clan, we have an inactive leader who's offline since 120 days and more. He took leadership by doing fraud with my friend and now he's not returning it back. Can you make an active member the leader?
Unfortunately there is no other way to transfer clan leader ship to another member without the leader being the one to transfer it, you could try contacting customer support however it's unlikely that they would be able to help in a situation like this one.
Oh ok, my account has been banned for no reason and i want to know how can i proove it , plus i hate hackers, im always very careful to comply with the terms and integrity of the game. I want to solve the problem as soon as possible, Me account id 5621788678 , thank u PUBG MOBILE
Please refer to the private message from @polar marsh for further information, @limpid mist.
i need gameloops official webbsite
@night cloak http://gameloop.com/
thanks
You are welcome!
Hi ich wurde gebannt
Please refer to the private message from @polar marsh for further information, @drifting jackal.
Karakter id : 5408088581Karakter ismi : A L P A G U Banlanma sebebi : kullanıcı ihlali anlaşması yazıyor ...Banlanan tarih ve saat : 01.04.2021 saat : 23.34 Açılış tarihi ve saat : 30.03.2031 saat : 23.34 Merhaba sn ilgili hesabım hiçbir 3cu parti uygulama kullanmama rağmen ban yemiştir. İllegal hile yada illegal uc alışverişi olmamıştır emeğimle oyun oynamısımdır. Hesabımın açılması hakkında sizlerden yardım talebinde bulunuyorum konu hakkında yardımlarınızı rica ediyorum pubg ailesine arz ederim
Please refer to the private message from @polar marsh for further information, @zealous wave.
Hola
We are unable to provide assistance if you do not ask a question or state a problem, @knotty totem. Remember to read through #faq before asking questions in the support channels.
Check my points below
4643
And in last points is 4643 that means I am in 500 list of players
Then why
I checked by two id but samr problem
I can't see my name
@clear spindle this problem is from that previous day night
I was in conqueror then suddenly 2.13%
Can you share the rank list from the main account?
I didn't even get minus
Whenever I play pubg it kept on saying like reconnect, when i do it says it again in 3 seconds, my wifi and everything is good and my game is up to date i don't know what to do?
I dont know why i got banned i am from india is it due to dns changer or something else plz help
Please refer to the private message from @polar marsh for further information, @wicked stump.
Hey PUBG Mobil support team, my account has hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account I hope to refund me as soon as. I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly.
ID : 584967992
شايب|DS
Please do not use languages other than English, @proper sierra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
this keeps on happening
Hey PUBG Mobil support team, my account has hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account I hope to refund me as soon as. I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly.
ID : 584967992
Please contact the customer service for further assistance, @proper sierra.
@clear spindle i am able to translate bro but i am asking about that is it saying that i m using unfair means?
Use of cheats or gaining ranks unfairly...
For further assistance you can contact in game customer service.
You are welcome!
Hey PUBG Mobil destek ekibi, hesabım hacklendi ve bunu bilmiyorum. Bazıları PUbG hesabımı kullandı ve onunla oynadı. Hesabımı alıyorum ve tekrar bağlanıyorum ancak hesabımı buluyorum, en kısa sürede bana geri ödeme yapmayı umuyorum. Hesabıma ihtiyacım var ve günümü oynamadan geçiremiyorum ve umarım hesabıma dikkat edersin. Cevabınızı hevesle isteyin ve bekleyin. Kimlik: 584967992
Please refer to the private message from @polar marsh for further information, @proper sierra.
Hey, I wanted to know that when a account is marked suspicious what’s actually going on behind The scenes
The player will be monitored.
And if he/she is found to be using cheats, he will be suspended.
Hey guys i need your help someone has hacked my gmail and he is able now to sign in to my pubg account i have tried my best and no one is helping me i need to unlink my gmail from the game as soon as possible my gmail is roudy92.s@gmail.com and i have another method to sign in it is twitter so please unlink the gmail roudy92.s@gmail.com and unlink the mail wich is roudy92.s@gmail.com and thank you hope someone can help me here.
Please contact the customer service for further assistance, @steady brook.
I have contacted them but no one is helping me guys i am loosing my account right here
@storm flume i have tried my best to contact the support team but no one is helping me
Help me guys. My account was hacked. I already report to contact support but nothing happen
Further matchs will be monitored or they can check the past ones too
Only in-game customer service could help you with account related issues, @night cloak & @steady brook.
Please contact them and wait patiently.
They'll be able to monitor both.
Nowadays pubgm sincerely working for lucky crate opening & royal pass, collabs.
But so more glitches im & my friends are facing this issues. Pubgm didn't concentrated glitches?
Ghost man, m416 cant open scope, not pickup the m416 gun... .... Etc.. Excellent work
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dull bronze. You can also submit a report in #old in compliance with the channel's pinned instructions.
Man no one is responding how is this possible why they don't bother they self and reply to us we need help here for real or i will lose my account. I have spent more than 1000$ on the game and now like this someone hack my gmail and gain access to it and no one is helping me this is so bad from pubg side
@steady brook
Bro believe its 24/7 customer support.. 😂 lol
@dull bronze man for real how can a company like pubg this huge not reolying to her customer i am pissed off right now really man i need help and o am loosing everything and they didn't bother doing anything
@steady brook bro i know ur feel..
I am really angry now from this they are not bothering them selfs to help me bro
@steady brook
Can u link other social media in ur pubg mobile setting?
I have linked my twitter
Ok u can login from twitter account
But he can still access the game and he is playing using a hacker because every 3 days the game is banned and i have to wait another 3 days
Please refer to the private message from @polar marsh for further information, @steady brook.
Please refer to the private message from @polar marsh for further information, @inland oriole.
@polar marsh pls refer mods on this site 😆
Please refer to the private message from @polar marsh for further information, @crude mesa.
Please contact the customer service for further assistance, @steady brook.
The glitch to get out of the map in metro needs fixed or start banning players for it!
Ooo whats that 1 year baaaan also exist in pubgm😂
I know about 2 month 3 month 7 days some hours and 1 day and 10 year but donr know about 1 year
Please do not use languages other than English, @grand mountain. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @prime jolt. You can also submit a report in #old in compliance with the channel's pinned instructions.
Hello,
I had linked 2 apps(Facebook, Play Games) with my account.
Before the 1.3 update, both the app icons were visible in the Linked Apps coloumn
But after updating only Facebook is visible, and I am not able to see any + sign beside it.
I just want to know if its a glitch or some issue with my account?
Is anyone’s account CasanovaYT?
@proven bolt are you using iphone
If you are using iphone then google play will not be visible
But google play is linked
When you check it on andriod phone you will see google play linked
What?
The hacker who hacked me, just hacked that account
And he sent me that message saying “I don’t use your account anymore since I got new account”
Oh.
Thats sad
Hold on.
Since pubg CS couldn’t do anything to get my account back, I suspended the social media he was using since he hacked my Twitter too
So he was forced to give me my account back. I still can’t log in due to “higher version” thing
I can send screenshot of the convo
We would have recommended that you recover your hacked social media account instead of intentionally suspending it, @gloomy osprey. You may refer to subpoint 2.8 in #faq for the social media support links.
As for the newer version error, you will need to wait for the next update for it to be automatically resolved. In the mean time, you can create a new account to temporarily play the game.
I did, to avoid the hacker from doing anything, Twitter decided to suspend the account till I change the password myself
But yeah, I just texted to let you guys know that he has hacked a new account
Nope, it's Android
Understood.
We are unfortunately unable to do anything in this regard. The player in question who has been hacked will need to contact the customer service in-game and the customer service of their hacked social media account in order to recover their game account.
Every player is responsible for the safety of their accounts, and should never share their credentials to anyone or enter account details to unknown third-party websites.
We currently do not have a specific release date for the upcoming update, @gloomy osprey. Once we do, we will publish further information in #news.
Don’t do login restriction on June 30. We have paid for our accounts and why we get login restriction?? Just for having a GL version in Japan? Just for playing pubg in Japan??? At least make account transfer from JP to global version or global version to jp version possible. Or else give us back our money.
Does gfx tools gives ban?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @unreal steppe.
I want to restore my account and I have not done any kind of hacker on it that I have encountered for ten years
This is username👉👉亗GK〆Omarツ
Please refer to the private message from @polar marsh for further information, @strange walrus.
Hello, I need a little bit of help redeeming a PUBGM UC code.
Scammer on insta
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.
They has fake websites for stealing account
I got banned without any reason. How can I get back my id as it was falsely Banned by PUBG.
Please refer to the private message from @polar marsh for further information, @smoky onyx.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @umbral oracle.
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @bronze dagger.
Hi who can help me
Hello, @compact geyser. How can we help you?
Can you help me with my hacked account, and I want to cancel it
You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media and/or e-mail account in question, @compact geyser.
There is someone who stole my account, entered and linked Google play, and I want to cancel the link
If you would like to unlink an unwanted social account, please contact the customer service, @compact geyser. You may use the screenshot below as a reference:
See what coming for me
i need best settings for my pc emulator to fix game lag. Can anyone help?
You can now access #emulator-chat and #emulator-support, @clever lance. Revert this at any time by sending .emulator in #481204134859505684.
You may use #emulator-support for further assistance, @clever lance.
Hello can someone help me and answer why my account get banned ten years, I'm using Korean version since season 6, I'm playing clean I never use any cheats
Please refer to the private message from @polar marsh for further information, @tardy pelican.
Someone stole my account, when I try back again he is banned it 10 years 💔
Please refer to the private message from @polar marsh for further information, @undone dawn.
Someone logged into my friends pubg account... Her ID is 5667275098.... Please give me some guidance so I can help her
In order to unlink both of the social medias, you have to add a third one so then, you can unlink as well your Twitter account. As for the Facebook one, is already in the unlinking process, and as you can see you may wait 5 days.
Please contact the in-game customer support for further assistance, @grand vapor.
Same thing for your friend, @night cloak. She has to contact the Customer Service in game for further assistance. Make sure that she did enable the 2FA option on her linked methods, it is recommended for the security of the account.
Sir, I got banned for no reason pls help me .. I lost all my points and my kd is 2.5 I didn’t use hack on my expensive account 😭😭
Please refer to the private message from @polar marsh for further information, @barren shard.
Thank you so much
Are y'all devs sleeping?
@celest shadow hello sir anyone please help me i got 1 day ban and error pops up iam using iphone and its officially downloaded from appstore
I hit an enemy 2 times it even shown blood but didn't get any damage
Please refer to the private message from @polar marsh for further information, @rain path.
I hit an enemy 2 times it even shown blood but didn't get any damage
No slider For 6x scope. This has been happening to me again and again.
Device: Happens on both emulator and Samsung A51
Server Middle East
@limber spear Bro check you controls or its transparency
I hit an enemy 2 times it even shown blood but didn't get any damage
I haven't touched the slider. It appears in most games but buggs out in some
it could be due to unstable internet connection, bullet did not register.
82 ms
This is a server side issue. There was an explanation on the PUBGM subreddit. Has something to do with the tick rate of the servers
feel free to report the issue in #old
I still didn't got the UC Pack that. I redeemed on 1st September 2020 the UC Pack worth 500 UC my points were deducted but didn't got UC I am still trying to tell PUBG to give it to me but they aren't they are just ignoring and closing the conversation
Good job pubg/ Tencent.. hacker are getting banned today.. i saw many hacker in my friend list got banned...
Use of unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @leaden cargo.
Feel free to share your feedback in #old. Thank you.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @limber spear. You can also submit a report in #old in compliance with the channel's pinned instructions.
Only the customer service will be able to assist you with this, @keen terrace.
i'v tried with them for a week to unlink my 3rd link !!
Hello, @hybrid whale. How may I help you?
Mobile devices and iPad players are allowed, only emulator players are not. If you would like to share your opinion or feedback, feel free to do so in #old.
You cannot unlink your e-mail or phone number at the moment.
I still didn't got the UC Pack that. I redeemed on 1st September 2020 the UC Pack worth 500 UC my points were deducted but didn't got UC I am still trying to tell PUBG to give it to me but they aren't they are just ignoring and closing the conversation
ID: 5272038697
Device: Sharp AQUOS R2 Previous Device on which I had redeemed UC Pack was : Sharp Zeta SH-01H
Wi-Fi: PTCL (Pakistan Telecommunication Company Limited)
Country : Pakistan
Please forward this message to team PUBG
any news about achivement mission ( crew challenge )
But that guy got leadership without us giving him. How many days a leader needs to be inactive to get demoted from leadership
When is PUBG mobile coming back in India?
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements
any news about achivement mission ( crew challenge )
any news about old items like inferno rider helmet?
any news for new update and android 11 compatibility issue fix?
it totally depends on your luck
Why is my account being frozen for 15 minutes for not updating the gameloop emualator, yet it was updated?
what state?
Hello,
I had linked 2 apps(Facebook, Play Games) with my account.
Before the 1.3 update, both the app icons were visible in the Linked Apps coloumn
But after updating only Facebook is visible, and I am not able to see any + sign beside it.
I just want to know if its a glitch or some issue with my account?
Try logging in with play games and check
Okk