questions

[stark flare]

Please helpme

[night cloak]

Matchmaking takes more time because of lower activity of players in your region
Try playing a different mode @stark flare

[stark flare]

I want to play solo because my merit is 55 so can't play anything else

[barren basalt]

I want to switch the damn server

[night cloak]

oops That will be a problem

[night cloak]

You can switch it via settings If you have changed it already you have to wait till cooldown end

[stark flare]

that's why I want to increase my merit but can't find a match

[barren basalt]

It was a mistake i cant play 60 days with 500 ping

This is bull$hit

I play solo

[night cloak]

Try changing your region
But you will have to wait Till the cooldown end to Come back to your region
I am not talking about server

[night cloak]

There is no other way

[stark flare]

did not kill on purpose but I threw a few bombs on the 2nd floor of the house then I said `` don't go up my many bombs yet '' he knocked the enemy and was hit by my bomb

[night cloak]

Try changing your region
But you will have to wait Till the cooldown end to Come back to your region
I am not talking about server

[stark flare]

whether it will work by changing the region, later it will be changed to the same area

[fringe ravine]

PUBG is only allowed for cheaters who have royal pass like this acc

5443541306

no

he kill me behind the tree

[night cloak]

Try reporting him ingame

[stark flare]

yes therefore I want to increase merit by solo, but did not find a match

[night cloak]

You can report him in this link
http://cheater-report.pubgm.cc/

[fringe ravine]

report him ???
hahahahahahahahaha
PUBG is only allowed for cheaters who have royal pass

[stark flare]

No emulatornot emulator I play with handphone

[storm flume]

Hello, @fringe ravine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[fringe ravine]

i know you will do nothing

[stark flare]

not emulator I play with handphone

[night cloak]

Try Doing the steps that i said

[fringe ravine]

i become hate pubg cause of player like this cheaters

[stark flare]

will it work? if not later I will wait a long time when changing the region

[fringe ravine]

thanks pubg for your permission for cheaters
😫 😫

[stark flare]

I have tried it but it's the same, I have added English but I still don't find a match

[night cloak]

It worked for me
But it will effect events
You will only get event available for your selected region

[night cloak]

remove language matching

and try

[ionic lance]

Who Wants Sesame Royal Pass Crate Back In Game?

[stark flare]

move to which region

[fringe ravine]

it's very clear.... pubg increase its security of anticheat😋

[stark flare]

the same

[night cloak]

REmove match by language and try
Dont change region

[stark flare]

Tried but the same

[ionic lance]

Who want this achivement back? Please @pubg please

[night cloak]

Check out the above image

[ionic lance]

Thank you so so much @night cloak god bless you more and more

[night cloak]

Welcome Have a nice day

[ionic lance]

@vagrant tulip please raise your voice for mistainkly server change and ask pubg to give a single chance to change server before 60 days

[night cloak]

they gave a second chance it was till december 1st

[magic dew]

Is there any way to fix long matchmaking times

[night cloak]

Try playing a different mode

[magic dew]

All my modes say there is 4:30 minutes to load into a match

Then it never loads in

No

Is that an issue?

Ah thank you

I was wondering if that was the issue lol

[dire vault]

I need help 😭

[night cloak]

state your issue

[dire vault]

So um I know y’all won’t be able to do much about my situation but I can’t change my region-

I’ve tried the customer service thing

I don’t know what to do now

[fluid ore]

Ok so my friend actually sent the RP as a gift but I haven’t update the game. Will I get the rp when I update?

[dire vault]

No my account was created in US

[dire vault]

But I’m already I’m this country-

Ahhh whatever I’ll try and find another way

Thanks for helping

[timid estuary]

This f*** loves to scam

Any options that I can exchange to UC again?

[night cloak]

Dont Bypass chat filters make sure you read Guidelines

[fickle temple]

The first and last question remains, will pubg pardon us so we can come back?

[night cloak]

What did you mean?

[fickle temple]

Just a 10-year ban, a professional player, a 10-year ban, a bad player, a 10-year ban, a stupid 10-year ban, a clever 10-year ban, a lot of sleep, a 10-year ban, a 10-year ban

[thorn apex]

Please state your issue briefly so that we can help you

[night cloak]

is PUBG security system that effective against Hackkers?

[night cloak]

yes

are you sure? there r hackers still coming in this season.

Most hackers are not yet banned from last season. coz i hv a proof.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[woven river]

Agree

[night cloak]

You can check #news And see the number of hackers banned

[woven river]

Thats still doesnt mean pubg have cleared all hackers!!!

[night cloak]

no But they are trying to clear

[woven river]

I think the problem is they dont focus on high rank players.

[grizzled surge]

Yay

[woven river]

So omce you start reaching ace tier. U get screwed with hackers.

[nocturne pelican]

His ID: 587587373 - He is already in crown, same with all his team. I do not think this is possible...

[woven river]

And the reports say that only 1-6% of the banned players are high ranks!!!

[night cloak]

Please Dont chat here @grizzled surge

[grizzled surge]

Sorry

[nocturne pelican]

@night cloak Still trying to get that mod ehh?

[storm flume]

Please avoid going off-topic, . You may have unrelated conversations in #chat.

[nocturne pelican]

Bruh, i am gold 2, a top 20 rank* was in my game using hacks but yeh.

[storm flume]

Hello, @nocturne pelican!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[woven river]

Hello. I have a problem. Im trying to purchase prime plus. Its featured for 7.99 but when i hit purchase it tries charging 9.99
Can someone help please!!

[night cloak]

I subscribed 600Uc Royal Pass.Now I want 1800Uc Royal Pass.Is that possible ?

[woven river]

Nope! Once it purchased you cant do the upgrade!

[ashen crest]

Repair in-game technical support, automatic response does not help at all. You do not hear or hear us and do not want our help.

[pastel spindle]

how to cancel the prime plus subscription?

[fallow mason]

@night cloak Since You already Buyed for this season You can't .

[sick shale]

From Google play settings

[pastel spindle]

and then?

[sick shale]

Open the Google Play Store > Click on Tap Menu > Subscriptions

And cancel the prime subscription

[sick shale]

Make sure you're using the correct account

[fallow belfry]

Hello,
Please help, yesterday my gmail was hacked and someone else logged in to my pubg account, i have all the purchases details and everything. Linked social media (facebook) also i cant log in please help. I cant login through any of those.
Pubg id - 572212433
I have purchase details and everything.
I was playing on iphone 11 pro max.
Please @polar marsh help!

[pastel spindle]

okay done!

[sick shale]

Found it?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @fallow belfry.

[atomic slate]

When will we can turn on Anti-Aliasing?

[fallow belfry]

I tried but i gives certain option which is not suitable, please help. I have enough proofs.

[sick shale]

Soon, it's not fixed.

[sick shale]

This conversation may be useful

[fallow belfry]

So now i have linked facebook and email now i dont have both logins! So where there is question you can still login i dont have answer, as a proof i have old purchase details and i have same device which i was using to play pubg till yesterday 😩

[nimble phoenix]

@polar marsh Please help..Me my Id is banned For 10 year..I am very depressed..I will suicide..please Back my account..It is my season 6 account..I spend my all of times in this game..Please...I earnestly request you..I promise That-I will never ever use cheat😔Please gave me my account back..

[polar marsh]

@nimble phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[surreal turtle]

@nimble phoenix

[leaden cargo]

@nimble phoenix go and do suicide 😂😂😂

Cheater

I need help after update my antialises not working ?
I reinstall game but same problem
Antialis is on in setting but not working and game looks trash 😣 with out antialise
I need help after update my antialises not working ?
I reinstall game but same problem
Antialis is on in setting but not working and game looks trash 😣 with out antialise
I need help after update my antialises not working ?
I reinstall game but same problem
Antialis is on in setting but not working and game looks trash 😣 with out antialise
536333060 I'd number
Poco x3 nfc

[zealous turret]

bro pls no spamming @leaden cargo

[dull pewter]

When pubg mobile india will come in india

[gray dome]

God knows

[night cloak]

Check pinned message of this channel

[alpine meadow]

how to fix the “Network error,login failed, please check your network settings” in IOS?

I have tried reinstall the game 3x but it is not resolved

[gray dome]

26 January kuch to hoga bro

[alpine meadow]

and my Internet is good

[gray dome]

Where you download play store ya akp

APK

[fast pendant]

it’s been a week and customer service ingame don’t answer

[night cloak]

please read subpoint 5.4 #faq

[fast pendant]

i hate your game it’s not fair and i will delete it

[fallow mason]

26 January kuch to hoga bro
@gray dome ENGLISH ONLY

[fast pendant]

i have a problem and you don’t answer me.

[fallow mason]

@fast pendant whats your problem

[alpine meadow]

anyone know to fix this problem in IOS?

[alpine meadow]

still can’t

[night cloak]

did you reinstall?

[alpine meadow]

yes 3x

[night cloak]

then contact customer service

[fast pendant]

i told that my someone has linked his email with my account and i have no answer from ingame customer service but they replay to others accounts

[night cloak]

You cant Unlink Email from account

[alpine meadow]

ok

[fast pendant]

i can from customer service ingame

[alpine meadow]

I used to be like this too but reinstalled 1x and was able to login

[fast pendant]

you even don’t know

[night cloak]

no Customer service also cant

the feature is in beta stage

[fast pendant]

no they can, i know 3 accounts who unlink the email from customer service

[night cloak]

it takes upto 60 days for unlinking process

[fast pendant]

they don’t answer

[night cloak]

60 days

[fast pendant]

it’s been a 45 days and i have no answer

[night cloak]

15 days more left

[fast pendant]

impressive

but the other accounts they answer them with 2 hours

for me i need more than 45 days

[night cloak]

you can just give a reminder by starting a new ticket

[fast pendant]

you think i didn’t do it?

i do everything i can but you don’t help

[pale swift]

Please Fix The Antialiasing Glitch Device:Realme 6

[night cloak]

E Mail cant be unlinked
because the email link is still in beta stage

[fast pendant]

it’s not the answer, you can help by notice the ingame customer to answer me

[night cloak]

me Moderators or admins are not a staff of tencent they are just volunteering to help the Community
We cant notice ingame support to help you

[fast pendant]

you can’t help at the end it is a game for hackers, thiefs and cheaters

but someone who is clean you don’t care of

my account from season 1 but that’s ok you lose a loyal player

[pale swift]

@night cloak Please Forward This Antialiasing Glitch to Officials

[night cloak]

They are fixing it it will be available soon

[pale swift]

@night cloak Due to this glitch we cannot enjoy the ne season yet

[night cloak]

i know it

[pale swift]

@night cloak ok Waiting

[polar marsh]

@spring ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tranquil swallow]

Can RP challenge accumulating match time refresh weekly?I don't understand that's rules.

[tidal adder]

Where shall I report my glitch

[night cloak]

#old

[tidal adder]

Can anyone help me my bullet is not registering I play on 116 ms

88to 116ms

Literally so distressful

[pale spire]

My game is closing after match results, after yesterday's 5mb update!
Please help me!
mobile: oppo a57
network: KeralaVision wifi
Id: ŚäVïń2222
5570345328

please help me

[night cloak]

Country?

[tidal adder]

I saw Chinese players knock out other player on 5-7 bullets of akm and m762 mine takes almost a whole mag

And it’s not the matter of missing shots cause I only know , who much I practice to make my aim good, but due to pubg bugs it’s being all waste

[night cloak]

you can report it in #old make sure you use this format
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[flat eagle]

I think my account was hacked. And Customer Service is not responding.

[frozen prawn]

I just updated to newest version

[night cloak]

it takes upto 60 days

[frozen prawn]

And I can login

*can't

[night cloak]

Contact Customer service via login page

[flat eagle]

I did. Nothing

[frozen prawn]

@night cloak how do I do that

[night cloak]

Please read subpoint 5.4 in #faq

[night cloak]

click on that and

click here

[frozen prawn]

Okay thanks 😊

[night cloak]

Welcome have a nice day

[viral wave]

What does this mean

[night cloak]

You have to Give them the date of registration
which means the date when your account was created
And the reciept of the last payment you did with your account
upload them in Imgur in send them as kink

[viral wave]

I dont know the registration date

[night cloak]

Which social media is linked to your account?

[viral wave]

Fb and Twitter

[night cloak]

which was linked first

[viral wave]

Facebook

[rustic sentinel]

If i purchase this offer in week 5 or 6 so will they give me the previous week's rp points that i can collect my 2000 uc back?

[night cloak]

open facebook
Go to settings
click on apps and websites there you can find it

[jade nest]

That resets weekly. read the 2nd point

[viral wave]

Thank you sooo much really appreciate it

[rustic sentinel]

@jade nest it means i had to purchase on the start of season?

[night cloak]

welcome have a nice day

[vital sedge]

My dears, I am a regular player, I play the game continuously and for long hours, and suddenly when I was playing the
game I was surprised that I was
banned for ten years and this is illegal I hope to look at the matter and
check the matter and you can see my statistics that I am not simple and I
paid money for the game and I cannot recover what I have earned in my
account so please please I beg you and swear to you that I am not a
cheater, just restore my account to me Account ID:578321601
Name of account : BN'ＮＡＩＦ
Date and time of last play 17/4/2020
The date and time when the account suspension was confirmed 00:58 AM

[polar marsh]

@vital sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jade nest]

The points will be calculated after you purchase the Rebate.So previous points won't be counted

[ashen vapor]

Pubg mobile global very update total season very bad update ping issue all update

[rustic sentinel]

Ok thanks@jade nest

[ashen vapor]

Pls fix now sob

[night cloak]

Country

[keen moss]

My pubg account was hacked (twitter) i have contacted Tencent but no correct response please see my issue

[night cloak]

Hello, I accidentally changed my server from Europe to South America. I want this error corrected.
Country: Greece
Server: Europe
Device: Huawei mate 20 pro
Wifi and cellular data
My nick: 『WM』๛SN
My ID: 580848879

Contact Customer service Ingame
That is the obly way

You have to wait till cooldown end

@keen moss This conversation might help you

[night cloak]

You have to wait till cooldown end

[keen moss]

I have pubg kr can you send me how to do in that version

[night cloak]

we only provide community support for PUBG mobile global english version

you can do from here

[keen moss]

Ok thx😇

And also my main account has been banned for no reason 10 years

[polar marsh]

@keen moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fluid ore]

Ok so my friend actually sent the RP as a gift but I haven’t update the game. Will I get the rp when I update?

[sand path]

Yes it should stay in your inventory or returned to the sender.

[full sparrow]

Hi when i complete my rp mission s i dont get my rewards updated

I am stuck on level 89

[vagrant forum]

Did you purchase this, @full sparrow?

[full sparrow]

Yes

[vagrant forum]

That's the reason. It gives you 20 instant levels but the RP mission points will be converted into rebates, @full sparrow.

Open that page to check your rebate progress.

[full sparrow]

I am getting progress there i have 633 reward points

[vagrant forum]

Please send your feedback in #old, @rich lance.

[rich lance]

thx

[lethal hatch]

I want to gift Royal Pass to my friend

[vagrant forum]

Once that reaches 2000 (if you only bought one of the activity packs), the mission points will start adding to your RP, @full sparrow.

[uneven delta]

who has the same problem?

[full sparrow]

What about the rps i got from crates or collect daily from prime plus

[lethal hatch]

@vagrant forum I want to gift royal pass to my friend by in game

[hazy cargo]

I hosted a number of tournament rooms for my clan.

I selected NA for 3 rooms for my American members.

Now my match server has been changed to NA.

THE | DEADSHOT - 5317838221
iPad 7, WiFi, Melbourne Australia.

Plz set my server back to Asia.

[vagrant forum]

Please send it in #old, @hazy cargo.

@lethal hatch, open the RP menu and there will be a gift box icon on the bottom.

You will have to pay for it though. You cannot gift RP to a friend with the UC you have in your account.

[nocturne crest]

Hello pubg mobile
Dear moderator i have problem that need u to solve it,
Our clan “Darklist”’s leader got banned and in this very moment the clan is leaded by co-leaders, so I’m asking if you can make one of the co-leaders become a leader instead of our banned leader ?
With all respect I’m warrior holding the following ID : 5176300809

[lethal hatch]

@vagrant forum

I didn't get that option

[fallow mason]

@lethal hatch Ask him to request rp to You . Then you will receive one in Game Mail .

From there you can gift rp to you Friend

[vagrant forum]

Did you update from the PUBG Mobile website, @lethal hatch?

[lethal hatch]

@vagrant forum yes

Reply please

[vagrant forum]

You cannot gift if you have updated through the website.

[fair warren]

Sir, I'm regarding about the GFX tool. Using GFX TOOL would it get me in a trouble? Will I get banned from it?

[fallow mason]

You will get Banned

[vagrant forum]

Yes. GFX tool modify in-game files which is a violation of the terms of service of PUBG Mobile. Please stop using them, @fair warren.

[stuck cradle]

Why was this removed ? How can we collect the 10 mission RP now😑

[obtuse basalt]

Super laggy in the security zone

[vagrant forum]

@stuck cradle #old message

[obtuse basalt]

Can't even do a normal video review lol

[fallow mason]

@obtuse basalt Report here #old

[obtuse basalt]

Oki

[lethal hatch]

@vagrant forum my friend also not getting that request option what can we do

[vagrant forum]

Reinstall from Play Store, @lethal hatch.

[stiff patrol]

I can't give request for elite royal pass

[lethal hatch]

@vagrant forum can i download from official website

[stiff patrol]

Pls reply me

[lethal hatch]

Reply please

[heavy vortex]

@stiff patrol @lethal hatch

same for requesting.

[vagrant forum]

You cannot gift or request for Royale Pass if you have installed the game from the official website. You will have to reinstall from Play Store to do that.

[fallow mason]

@stiff patrol From where did u Download pubg?

[stiff patrol]

Pubg official website

[lethal hatch]

@stiff patrol Iam also from that only

[fallow mason]

You should Download from Play store / App store to Request Rp

[lethal hatch]

Ok

[stiff patrol]

OK thank you so much ☺️

[fallow mason]

@stiff patrol Your Welcome

[lethal hatch]

Thank you so much

[fallow mason]

Your Welcome

[queen token]

Every time i change my graphic settings and restart the game, its back to what it was before.... any fix? (Balanced to smooth for example)

I mean i change to smooth, restart and then kts balanced

[fallow mason]

@queen token you can report here #old

[queen token]

Ok thanks

[fallow mason]

Welcome 🤗

[solemn ibex]

how do I leave my rp team?

[night cloak]

You cant Leave Rp team if there are more than 2 people in the team

[solemn ibex]

damn

[quick pewter]

Can I leave the RP team I am already in because I want to join my friends

[night cloak]

You cant Leave Rp team if there are more than 2 people in the team

[fossil portal]

Please bring these event mode

[night cloak]

You can Suggest it in #old

[quick pewter]

how do i leave if there is only me in the team

[restive trail]

what is pubg mail?

i wanna mail me have problem

[night cloak]

[e-mail]

[restive trail]

ok

[fossil portal]

Done

[lethal hatch]

I need to send by uc how

[serene pelican]

@pubgmobile I'm not getting login pubg Mobile through gmail so, how to remove gmail from pubg mobile ? Please help me

[lethal hatch]

@vagrant forum

I need to gift him by uc

Please help me

[serene pelican]

@pubgmobile I'm not getting login pubg Mobile through gmail so, how to remove gmail from pubg mobile ? Please help me

[vagrant forum]

Pretty sure I explained this already, @lethal hatch.

[lethal hatch]

@vagrant forum ok thank you

[serene pelican]

@pubgmobile I'm not getting login pubg Mobile through gmail so, how to remove gmail from pubg mobile ? Please help me

[celest shadow]

Please refer to this message in regards to your inquiry, @smoky edge:

#old message

You cannot unlink your e-mail or phone number at the moment, @serene pelican.

[serene pelican]

Why please help me

[celest shadow]

This is not possible unless the leader of the clan transfers his leadership to one of your clan members. So no, there is nothing we or the customer service can do to help.

[celest shadow]

Login via your linked social media accounts instead.

[fierce pelican]

Anti aliasing not working in my device after 12mb update in yesterday when i turn it on turn it off nothing happened ??

How to fix tell me please

[celest shadow]

What is your device, @fierce pelican?

[arctic dew]

Please help me
Me also anti aliasing is not working in my device after yesterday 12mb update I turn on it but that's not working what happened?
I want to fix it !

[lethal hatch]

@vagrant forum I'm having gyro problem what can I do

[celest shadow]

What is your device?

[lethal hatch]

Please reply

[celest shadow]

Provide us with more details of your issue so that we help you further.

[lethal hatch]

My Device Name :Vivo Y81

[celest shadow]

What is wrong with your gyroscope, @lethal hatch?

[trail path]

Hello

[arctic dew]

@celest shadow
My device is Redmi not 8 pro

[celest shadow]

Please edit your message in #old to include these information, @arctic dew:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[trail path]

Hey why deleted my message

[celest shadow]

Trolling is not appreciated here, @trail path. Move to a discussion channel: #chat or #pubg-mobile.

[lethal hatch]

@celest shadow my device has gyroscope sensor but not working in pubg

[trail path]

Ok

My device heats up a lot while Playing what to do
Nokia 8

[celest shadow]

Have you enabled the Gyroscope option in your game settings, @lethal hatch?

[lethal hatch]

Yes i turned on the gyroscope but not working in classic ,tdm etc..

[celest shadow]

Get a portable fan and use it to cool down the phone, @trail path.

[arctic dew]

@celest shadowanti aliasing is worked before yesterday 12mb update
But not working after 12mb update

[celest shadow]

Google it, @trail path.

[trail path]

Ok

[celest shadow]

Please refer to my previous message, @arctic dew. Edit your message in #old and include the details I requested.

[lethal hatch]

@lethal hatch reply to me

[celest shadow]

When did it stopped working or has it never worked for you, @lethal hatch?

[lethal hatch]

After the 1.0.0 update

[arctic dew]

@celest shadow
Ripley me when happened my anti aliasing

[celest shadow]

Please repair your game from the login screen, @lethal hatch.

[lethal hatch]

@celest shadow ok thank you

[celest shadow]

I have no information about this, that's why I am informing you to report the issue in #old.

[night cloak]

@lethal hatch dude just restart ur device and then do log out and log in if it didn't work on restarting

[lethal hatch]

@night cloak ok

[fierce pelican]

@celest shadow Samsung A30

[night cloak]

If that also did not work then just delete the app 😂😂 and then install it lol@lethal hatch

[celest shadow]

Noted, @fierce pelican. Please report the issue in #old as well, do not forget to include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[lethal hatch]

@night cloak ok

Ok then i will go to the repair option

[night cloak]

@lethal hatch it should work on all devices

[lethal hatch]

Ok thank you

@night cloak my friend is using file modification like high damage,low recoil,no fog ,no smoke etc.. what action do you take

@night cloak please reply

[fallow mason]

BAN

[lethal hatch]

@fallow mason then why. He doesn't getting ban

[night cloak]

@lethal hatch ban him 😂 lol it is hacks

[storm flume]

Hello, @lethal hatch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[lethal hatch]

But i reported him lot of time

[night cloak]

U need proofs to submit ,if u have any they will or else not

[fallow mason]

Go report him with proofs

[night cloak]

@lethal hatch submit here ,just reporting won't work sometimes

[lethal hatch]

Ok I will do it

Ok

[fallow mason]

Good.

[lethal hatch]

Thank you

[fallow mason]

Your Welcome

[night cloak]

If it is still not working then throw the phone from 1st floor and if ur lucky enough it will start and u can play very well😂😂

[waxen bane]

ه لخف

[storm flume]

Please do not use languages other than English, @waxen bane. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fluid ore]

But it is not in my inventory

And on my friend side it is sent

[deep sun]

‏I changed the server by mistake to (North America) and please return it to (Europe) please and thank you. Saudi Saudi Arabia ,ifhone,
‏Id: 5171383315

[ripe knoll]

anti aliasing on but doesn t work

[mortal apex]

It will be fixed soon! Be patient!

[fallow mason]

@deep sun You can't change your server before 60 days

[ripe knoll]

looks bad :)

[night cloak]

@ripe knoll tried log out and log in , restarting the phone ,of that did not work then just reinstall the app

[deep sun]

60 days is too much. Please help me. I cannot play.

[vernal sandal]

When will the 1.3.0 update arrive?

[ripe knoll]

I "repaired" the game from the login page, it works,but after i get out of the game it comes back to the bug

[fallow mason]

@deep sun You could have think twice before changing server

[night cloak]

@ripe knoll try re installing the game then it will work

[ripe knoll]

you sure?

because i don t want to wait much xD

[deep sun]

I play on the ranking and this matter makes me very sad.

[fallow mason]

I "repaired" the game from the login page, it works,but after i get out of the game it comes back to the bug
@ripe knoll Then report the bug here #old

[vernal sandal]

When will the 1.3.0 update arrive?

[fallow mason]

Just now the latest update came . Please be patient

[deep sun]

Help me so may God help you

[ripe knoll]

it cannot be undone

[fallow mason]

@deep sun Sorry we don't have any access to handle the server

[pale swift]

@ripe knoll same here bro

[ripe knoll]

:/

[deep sun]

I want to communicate with someone who can solve my problem, can you help me with that

[fallow mason]

I want to communicate with someone who can solve my problem, can you help me with that
@deep sun You can contact In Game Customer Service . Only they can help you now

[ripe knoll]

cannnot be he invited inbhis region to play?

like duo or squad

[fallow mason]

Customer Support ingame won't help him
@vagrant tulip But My friend told before the update he had got a chance to change server after Reporting to in game customer service

[vernal sandal]

When will there come other things that can be purchased with silver coins

@vagrant tulip

[deep sun]

It is a pity, not that 60 days are so many that this matter must change and the old system be restored

[mortal apex]

I can understand you,unfortunately here they can’t do that much,neither will they from Customer Service, help you! You have to wait for the cooldown. Please stop asking the same thing,u have been already answered many times.

[ripe knoll]

so anti aliasing will be today fixed?

[vernal sandal]

When will there come other things that can be purchased with silver coins?

[errant narwhal]

I have a problem with starting match after matchmaking I loads the page but it stucks there and come to lobby and asks enter match again I click enter again then I join the match. Plz help me coz by this way I always enter the game when the flight starts and couldn't change my ruine power 🥺 🥺

[fallow mason]

@errant narwhal Report at #old

[daring rivet]

Need clarification steel front and one eye cobra weapons do 30% more damage plus 15% for being “special weapons? Or refined weapons are just better? Thanks

[calm totem]

Where is the pubg cheat detection system

[craggy robin]

@vagrant tulip i want ur help brooo

) :

[feral forge]

what kind of help do u need

[craggy robin]

@feral forge bro i lost my old acc

I paid a lot of money for him.

Because of my phone, I broke up.

And i lost my pass acc and eamil

[feral forge]

u cant rmb both of ur pass and email?

[craggy robin]

No bro

My phone got formate

[feral forge]

and u didnt link with any social media accounts?

[craggy robin]

My acc is goggle

[jade nest]

Since that issue is not related to pubgm so plz kindly contact the platform of whichsoever id-pass you lost.

[craggy robin]

@jade nest bro i have a proof

You can go to my old account and see the popularity.

[jade nest]

^^

[craggy robin]

I didn't understand bro

[celest shadow]

Do you have a social media account linked to your PUBG MOBILE account, @craggy robin?

[craggy robin]

Yes, my account was linked to a Google account.

But my phone was full and I was forgotten the pass and eamil

[feral forge]

social media like wechat facebook twitter?

[craggy robin]

No

Goggle

[celest shadow]

Please contact Google support for further assistance in regards to your issue, @craggy robin:

▫️ https://support.google.com

[craggy robin]

@celest shadow ok bro thx u

[celest shadow]

You are welcome.

[craggy robin]

@celest shadow come pm bro

[broken verge]

Fix this tdm issue
As you can see match is about to end but for me kills are 0 and 0
Timer to 10

[fallow mason]

Report here #old

[polar marsh]

@crude jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

gameloop matchmaking problem

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[onyx dagger]

Kindly move to #emulator-support, @night cloak.

[night cloak]

@onyx dagger ok

[onyx dagger]

Alright.

[low cape]

Why cant I enter metro royal?

Everytime I enter it shows The feature is still under beta testing. And you have not been invited to it.

I cannot enter with my friends. Even this happened to my friend.

Anyone can help?

[low cape]

552694742

[celest shadow]

You will unfortunately not be able to play this game mode if you have not been invited yet, @low cape.

[night cloak]

How long is average wait time for in game customer support to respond?

It’s been a whole day and no response

[clever wharf]

im unable to buy classic crate with 1200 AG currency

[fallow mason]

refer #faq 5.4

[gloomy frigate]

Hello. It has been advertised many times that we can buy the Royal Pass using 8000 AG
Yet we can not find where to do it,

[high sandal]

@frozen cape @frozen cape

[celest shadow]

Please refer to FAQ 5.4 in #faq, @night cloak.

[low cape]

@celest shadow I was playing and it suddenly stopped.

[celest shadow]

A screen recording of the issue please.

[high sandal]

My Facebook account is disabled plz help to recover pubg account plz help

[celest shadow]

You cannot buy the Royale Pass with AceGold (AG). You need UC to purchase it.

[night cloak]

@celest shadow is 24 hours a considerable wait time to open a support ticket

[fallow mason]

Please contact Facebook Customer service

[celest shadow]

Please contact the customer support for Facebook for further assistance.

▫️ https://www.facebook.com/help

[night cloak]

@celest shadow hey need help my twiter accou't get hacked i do the unlink but i can't wait 7,days,pls,help

[celest shadow]

Yes and it may be longer, it varies.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @night cloak.

[night cloak]

So I can open support ticket ok?

Ok thnx

[celest shadow]

You already did, didn't you?

[night cloak]

No

[low cape]

@celest shadow I was playing metro royal and I was buying attachment for the weapons and it suddelny stopped.

[high sandal]

I need help to recover pubg account plz help because my account has been disabled

[fallow mason]

Refer my above message

[dawn sky]

What are the exact requirements for becoming a video reviewer in the ban pan zone? I currently have 100 merit and it says i need to improve my ratings etc. before i can apply

[gloomy frigate]

So why do you advertise this

I kept collecting ag fir this purpose

[celest shadow]

This is to indicate that you can either get 600 UC or 8 000 AG, you can only choose one and the reward will be the same depending on which one you chose for the entirety of the season.

[night cloak]

I’m on the newest update but it says this

[storm flume]

You can now access #emulator-chat and #emulator-support, @stray linden. Revert this at any time by sending .emulator in #481204134859505684.

Please contact the customer service via the in-game settings for further assistance, @night cloak.

[night cloak]

I did they haven’t responded for 24 hours and I don’t know how to open a support ticket

[celest shadow]

You already opened a support ticket, now all you have to do is wait patiently.

[night cloak]

Oh that’s a support ticket

[celest shadow]

Yes.

[fallow mason]

You can Tell that here #old

[dawn sky]

What are exact requirements to become a video reviewer? When i want to apply it says my rank etc are insufficient

[worldly heath]

Hello my pubg account is 24 hours is banned

[polar marsh]

@worldly heath:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vivid pike]

Pubg deckhead game

In one line i can explain

[sudden ether]

Hello dear PUBG Mobile support.  I accidentally changed my game server from Europe to North America.  I live in the European part of Russia and have always played on the Europe server.  I also bought the Season 17 Royal Pass.  But on the North America server I have a very high ping and I cannot play there.  Please change my game server to Europe.   My game ID: 5200691282

How?

[mossy scaffold]

Hi My account has been registered wrongly and I haven't done anything bad

[sudden ether]

The repeated server change is possible after 60 days

[last prism]

What are the requirements for video reviewer in BAN PAN?
I tried applying many times never got selected..

[onyx plover]

#cheater-reports You can used this channel and any information you need to know it pin on channel.

[vagrant forum]

@last prism

[celest shadow]

Please wait 60 days before you can switch to another server.

[mossy scaffold]

Plese help me

[sudden ether]

@celest shadow I have a very high ping on the North America server. I bought a 17th season royal pass. I cannot wait 60 days, otherwise I will not pass the Royal Pass.

[celest shadow]

There is no other way, @sudden ether. Please be careful next time.

[dawn sky]

So there is no exact requirement and i just have to hope someday i can submit my request?

[polar marsh]

@mossy scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

There are no exact requirements. You just have apply and hope that you get selected.

[dawn sky]

But what if i cant even apply?

[last prism]

But Nadeko told that my server will be fixed in a week or two since my problem happened due to a room server glitch which many people faced?
Even I had the same problem
So my server won't be back to Asia?

[sudden ether]

@celest shadow I saw on YouTube that people wrote to technical support, and they changed the server. They didn't wait 60 days. Is it possible?

[celest shadow]

Only for that particular bug.

[vagrant forum]

Could you share a screenshot of the prompt which appears when you try to apply, @dawn sky?

[night cloak]

@celest shadow can I dm u pls it’s secret

[last prism]

So that means my server can be changed back to Asia? Right? Since it was the room bug when we choose to view servers in a room this bug happens.....

[celest shadow]

That one-time server selection cooldown reset that the customer service provided has already ended on December 1. So, no.

[celest shadow]

My direct messages are open.

[lapis osprey]

NA server is crashing

[onyx plover]

@vagrant forum I seen in other online gaming , they have a moderator like normal player and can send hackers for monitoring , and when have a enough permission blocked or banned cheaters , idk why pubg not making someone like that!

[dawn sky]

Right after the first one i get the second one

[onyx plover]

same problem .

[vagrant forum]

You might just need to do as it says, @dawn sky.

[sudden ether]

It is a pity ((I will not be able to play the game for 60 days and I will have to buy a royal pass again. Why was it forbidden to change the server at all?

[vagrant forum]

Feel free to suggest that in #old.

[dawn sky]

My merit is 100, from what rank can i expect to be able to even apply?

[vagrant forum]

Not sure about that but it would be better if you could reach higher ranks like Crown, Ace or Conqueror.

[celest shadow]

To ensure that you experience less network lag and have a more stable and better gaming environment.

[steep ingot]

how to fic rendering and anti aliasing

[steep ingot]

fix

[dawn finch]

Ok it's really bad to play without this.

[stiff patrol]

How to give elite royal pass request I downloaded from paly store

[runic citrus]

I was wondering if the achievement “Open Seasame” will not be achievable after the last update on the Royal Pass this season ??!

[stiff patrol]

Reply

[night cloak]

Can We Upgrade Royal Pass Through AG Currency

[night cloak]

no it is not possible

[last prism]

There is untranslated stuff in the settings of inventory

Can anyone translate it for me

[heavy vortex]

show exclusive emote in regards of ur choice between X suit or the normal entry emote when joining a team. @last prism

[last prism]

Ohk

[high quiver]

Found a cheater selling cheat on facebook

[tropic wharf]

Hi, can i change my pubg ID's linked phone number?

And also email link?

[twilit lantern]

Hi

Does unranked on leaderboard affect conqueror and how can i change it?

Il currently top 2000 but it say unranked

[night cloak]

hello someone stole my facebokk account and also my pubgm account is stolen right now. what will i do?

i bought lots of UC

i can give more information about my account. i can send you my payments screenshots

<@&481161015728406538>

[spring zephyr]

@tropic wharf You can't.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @night cloak @twilit lantern.

[night cloak]

Anyone help me now?

@spring zephyr need your assist.

[vagrant forum]

Please report the page to Facebook support, @high quiver.

[high quiver]

<@&481161015728406538> can you help me report this guy who's selling cheat on facebook??

[tropic wharf]

@night cloak no one can help you, every one here is useless , my account was stolen this way and i had all payment profs but no one listened to me

[vagrant forum]

Refer to my last message and DM me the link, @high quiver.

[night cloak]

@vagrant forum Give me answer now!

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @tropic wharf.

[vagrant forum]

Please contact the in-game customer service and Facebook's customer support. We cannot help you with account relate issues here, @night cloak.

[high quiver]

I already dm @vagrant forum

[pastel hound]

Hello guys i have big problem with my account . It was hacked and the hacker he changed the version of the games inside the fils and know i get this message..

Please for any helpe contacte me on private

[steel wing]

Is there any command I can write to get midasbuy link?@spring zephyr

[pastel hound]

Now when i change me to the version 1.2.0.17454 to 1.2.0.999999 i can't no more open my account on other phone only my phone

[spring zephyr]

@steel wing https://www.pubgmobile.com/pay

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @pastel hound.

[pastel hound]

I contact them but they give me steps how i cant update the game .. they not answer me

Exectlly what i want

[deep sun]

‏I changed the server by mistake to (North America) and please return it to (Europe) please and thank you. Saudi Saudi Arabia ,ifhone,
‏Id: 5171383315

[fallow mason]

Unfortunately You cant change server before 60 Days

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use the #emulator-support channel for further assistance, @night cloak.

Please wait 60 days in order to be able to switch to another server, @deep sun. There is no other way around this, so please be careful next time.

[pearl blade]

Can I reach RP 100 just by finishing missions?

Or I also have to play like 12+ hours every week to reach RP 100?

[fallow mason]

@pearl blade You can finish rp by completing missions.

[pearl blade]

I mean to reach level 100, it seems that finishing just missions isn't enough

I also have to play for 12+ hours every week to obtain those extra points I guess

[fallow mason]

did u buy royal pass?

[pearl blade]

Yes

[vague steppe]

i dont see a #emulator-support channel

[storm flume]

You can now access #emulator-chat and #emulator-support, @vague steppe. Revert this at any time by sending .emulator in #481204134859505684.

[fallow mason]

then you can achieve rp 100 by completing missions

[pearl blade]

RP missions are changed in this season, I did some calculations and finishing missions only is giving like 5800 points (around 58 level)

You see, there are 6 x 75 points missions, 1 x 125, 1 x 150, adding that up for 8 weeks gives only 5800 points, am I wrong?

[fallow mason]

As you were disconnected for too long in a match , you will not be able to rejoin that match

[jade nest]

Thats kr version.This server provides support to the global version of the game

[celest shadow]

Since the introduction and the overhaul of the new RP system, you will be able to earn RP points from your Royale Pass missions, Daily Mission's weekly activity and daily login, as well as from the Season Challenge, @pearl blade.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @honest sedge.

[pearl blade]

Idk about "Daily Mission's weekly activity and daily login, as well as from the Season Challenge", can you explain about it or got any links where it's explained well?

[bronze tide]

I’m really close to get my 6000 just need 80 and u guy change the system with the RP this season u away find away to mess with the player

[pearl blade]

Wait, it's not possible to get royale pass crates anymore?

[bronze tide]

Nope

[pearl blade]

[gritty bridge]

how i can unlink my acc at facebook and gmail?

[celest shadow]

Just like the previous system, you are able to collect 10 RP points for logging into the game everyday from Missions > Daily Mission. If you look to the left side, you will see the Weekly Activity progress. In order to fill up the progress, you will need to complete the daily missions, and you will be rewarded with RP points, crate coupons and crate coupon scraps.

As for the Season Challenge, you will need to spend a minimum of 550 minutes in a week to collect the RP points. Each 100 minutes spent will reward you with 70 RP points.

[fallow mason]

You can unlink facebook from facebook settings itself

[spice beacon]

Hello, I recently changed server from Europe to Middle East as I was getting 200ms ping in EU but Middle east gave 60ms. Now I am unable to find a match in solo lobby even after trying multiple times. Duo or squad matches are found in some seconds

[gritty bridge]

i unlink facebook but now i cant unlink my gmail

[celest shadow]

Hello there, we are aware of your concerns regarding the Open Sesame achievement. Please refer to this message for further information:

#old message

[pearl blade]

I see, thanks for the info, worst RP system ever cuz expecting me to play for like 10 hours every week to reach RP 100

[gritty kite]

Someone taken my pubg account how do I get back

[celest shadow]

Hello, @gritty bridge. You cannot unlink two social media accounts at once. I recommend you to link another social media account first, then log in via whichever social media you just linked and after that, unlink your Google Play Games account.

[celest shadow]

You are welcome and it's best to share your feedback about this in #old. Would be appreciated.

Please contact the customer service in the game and the customer support for your hacked social media account in question, @gritty kite.

[twilit lantern]

what does unranked mean on server when im too 2000

[gritty bridge]

@celest shadow how i can unlink this?

[celest shadow]

You cannot unlink your e-mail or phone number at the moment, @gritty bridge.

[gritty kite]

I can't login my account

[twilit lantern]

any help?

[night cloak]

@celest shadow scammer scammed by account but I somehow manage to login by src is my account at risk

[gritty bridge]

but i changed my gmail because my last gmail i used for my business and i should unlink this

[fluid ore]

I need help right now, is there anyway to bypass updating?

[clear spindle]

Just update and enjoy the new things.

[fluid ore]

But I do not want to update so early

How do I bypass this?

[clear spindle]

It's too late.

[fluid ore]

LOL i bypassed it i am pro thanks though

[clear spindle]

That doesn't make you a pro but okay.

[pale bramble]

Hi

I completed all the fields and sent it. Did I finish the complaint and they will reply to me

After this where can I find her answer?

[next plume]

please help i reinstal the game from play store and the same problem

[next heath]

Hello pubg mobile support team , my server was changed by mistake idk even how, i didn’t t change it by my self what should i do ? I hope fast reply thank you

[fluid ore]

you cant log into old version after you log into new version

[next plume]

@fluid ore i have only one device i play last night and the app is app its the last version u update when it comes out tofay i have this message and i reinstal the app but it say the same think

[bronze berry]

How to fix it

[next plume]

@bronze berry you cant login too?

[bronze berry]

No I'm already to connect with Facebook
But i need change my region

[fluid ore]

if it is the latest version then you cant log into old version

[bronze berry]

@fluid ore please reply me

[next plume]

@fluid ore i dont have any old version i reinstal the app too and it say the same problem

[bronze berry]

How to fix parameter error

[next plume]

this is the last version i download from play store and cant login

[night cloak]

@next plume It looks like your account was compromised and the person did it logged in through an unsupported build version. Unfortunately, there's no solution to this problem yet.

You may wanna reach out to the customer service if you want further explanation.

[next plume]

i send them email but no response :(

[night cloak]

The email support is for general inquiries.

Make sure to always contact the customer service in-game for such issues.

[next plume]

i did in game too and still no response :(((((((

[night cloak]

They take time. Usually 3 days. But sometime can take about a week.

[next plume]

is any way to change my login password?

[night cloak]

when i updated my game the game is more laggy and choppy

It is not the credentials that is the problem, but the game build, @next plume.

@night cloak Could you share your feedback in the #old channel?

Make sure to include your device info as well.

[next plume]

so they will need to inverstigate my acc to see its mine or something like that?

[night cloak]

i need helpp

No, they will just tell you why they can/cannot help you, @next plume. Mostly the answer is "cannot" but you still can give it a try.

@night cloak If it is the update that caused the issue, we are unable to give you help.

[night cloak]

ok

[abstract meteor]

there is hdr problem in phone and emulator
the problem is -> u choose hdr normally and u see in the match bottom left "hd" and it is hd but in the settings "hdr"

[flat eagle]

I have an issue with a player who never sent me a friend request and was accepted and have the same issue as yesterday were my UC was drained from ~2000 to 40

[dense dock]

quick question can we leave an rp team ?

[night cloak]

@dense dock You cannot.

[dense dock]

so basically once u get in one u can only pray and invite people in it?

[night cloak]

@abstract meteor Feel free to record the issue and share in the #old channel.

@flat eagle It sounds like your account was compromised. But you can change your social media passwords or put a screen lock on your phone so nobody can access it. Just as a safety.

@dense dock Yes. If you read the faq (?), you will see it is written there.

[flat eagle]

Is there anyway I can get my UC back.

[night cloak]

No. Any UC spent is not refundable. Whether by you or someone else. And the UC is being managed by the server, hence it cannot show you a wrong number.

[next plume]

but how can say i was login on the newer versiom when are no versions above 1.2.0.14754

[night cloak]

@next plume As I said, the person compromised your account used an unsupported build.

@next plume Your id is hacked and hacker changed the src version see on YouTube

[next plume]

so on discord nobody can help with the problem?!

[night cloak]

@next plume see my dm

[forest thunder]

Dear PUBG Mobile team. I want to tell you about some irritating glicthes which maximum of the players are facing
1.Anti-Aliasing is not working properly it shows enable but does not work.
2.When I set my lobby graphics to balanced it appears as set on smooth.

Character ID-5399028571
Connection type :Cellular
Country:India
Device:Vivo Z1x

[storm flume]

Hello, @forest thunder!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Unfortunately, no.

[left drum]

I'm unable to collect achivement rewards

[jade nest]

Because that is a visual bug.Restart your game

[left drum]

ok

[night cloak]

Is there any way to get server on Europe I accidently put Asia?

[night cloak]

you have to wait till cooldown end

Ok,ty

[next plume]

an indonisian stolen my acc but how when i have acces to my goole cc amd everything i was login to my acc

[night cloak]

answered earlier

[gaunt rock]

The game glitched out last night for me in a match I was underneath the mat swimming and the timer was stuck on 57 seconds none of my equipment like guns or backpack inventory load it in, I tried to wait as long as I could but my whole team got wiped and my friend suggested I leave the game so I tried and lost all my gear in Metro Royale is there anything that could be done to attain my gear because of a glitch

[surreal lynx]

How to leave rp team?

[jade nest]

Metro mode is still in beta so it has bugs.You can report such bugs in #old to help the community team in recognising those bugs.
And Since you already lost your gears,you can not get it back until you kill others and take it

[jade nest]

You can only leave rp team if there are 2or less members

[surreal lynx]

I'm the only one in rp team. I want to leave

[gaunt rock]

Are you serious lol how do you speak to someone like customer technical support

[night cloak]

This is a community support. Please read the channel topic.

[surreal lynx]

How to leave rp team?

[gaunt rock]

And I’m asking the community

[night cloak]

You cannot get technical help from community. Please contact the customer service in-game.

[jade nest]

Click on RP team then click on View.There you will see an exit button in the last

[gaunt rock]

Which ive done sent emails, have a Support can open still that I’ve explained what I needed to and haven’t received a response since 10 o’clock last night so I’m trying to figure out a better course of action because I don’t know but thank you

[pallid dragon]

Fix the bot on the normal mode there unfair af or just take them out they give me away ez even when Im camping in a ghillie suit and they seem to randomly spawn

[surreal lynx]

Ohh . Thank you for helping me .

[gaunt rock]

👍🏻

[night cloak]

Email is for general inquiries. For account related issue contact the customer service in-game.

[gaunt rock]

Which again, I’ve fine to no avail

[night cloak]

It can take time. Usually 3 days. And sometimes up to a week to get a reply.

[fallow mason]

#old

[pallid dragon]

already did I was kinda venting to sorry top 10 thrown away by a bot bro

[fallow mason]

Then Please Report it to in game customer service

[night cloak]

I think issues with the bot is fixed in this update Earlier i used to get killed by bots but now no

[elfin temple]

I just got banned, and I didn't cheat. Is there anyone who can help? I just got a Royale Pass.

[night cloak]

From where did you get RP?

[elfin temple]

In game

[fallow mason]

You can contact in game customer service with clear evidence

[next heath]

Hello pubg mobile support team , my server was changed by mistake idk even how, i didn’t t change it by my self what should i do ? I hope fast reply thank you

[night cloak]

You have to wait till Cooldown end

[elfin temple]

I'm a little new at this. Can anyone help me?

[night cloak]

Click on the Fileclaim button

[next heath]

@night cloak i cant change it before the 60 days ?

[night cloak]

no 🥲

[rich quartz]

Hey I can't play tdm matchs

[night cloak]

Can you Explain it More briefly?

[fallow mason]

Its a bug , You can report it to #old

[rich quartz]

It been like 2 months no tdm

[fallow mason]

Have you tried reporting to in game Customer service?

[rich quartz]

Yeah i reported nothing happened

[elfin temple]

What am I supposed to do next?

[fallow mason]

Contact in game Customer Service by clicking help @elfin temple

[elfin temple]

A bot comes out and repeats the same thing all the time.

And even though I click help, nothing happens.

[night cloak]

Using File claim feature is better

[polar marsh]

@elfin temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear spindle]

@rich quartz You're from ??

[rich quartz]

@clear spindle algeria

[clear spindle]

Tried with different network ??

[rich quartz]

@clear spindle i try the same glitch

[clear spindle]

Try joining the MENA server, they could help you with that, @rich quartz Link can be found in #735483472432594994 sub point 3.1

[night cloak]

Heyy fello staff
I was hearing alot of rumors saying they are working on PUBG 2, PUBG 2 Mobile, PUBG the Movie, are these rumors true?
||<@&639889499718942720>||

[forest mauve]

Hey i saw name in pubg and i wanted to get one like it can someone help me with that ?

[runic kiln]

What happened if you mistakenly change your server? Do I need to wait 60 days?

[night cloak]

yes

[runic kiln]

Okay

[fallow mason]

Which name?

[forest mauve]

i sent it to you private@fallow mason

[lethal island]

Hello, I wanted to login to an account that I haven't logged in for 15 days until I saw that I was banned for 10 years. Please help.

[polar marsh]

@lethal island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

No, Wait for official announcements from PUBG MOBILE

[night cloak]

Im targeting error, as she does work there

[forest mauve]

anyone can help me in getting like that name?

[clear spindle]

What if they don't like to reveal it. 😉

[sick shale]

@forest mauve Try asking in #pubg-mobile and you can share the image in #media

[night cloak]

That means they are hella pro

But they failed

[forest mauve]

oh okay thanks 🙋🏻‍♂️@sick shale

[spring mortar]

I just don't know English, I need help with the restoration, is there a connection with the developers? (please help)

[haughty hound]

Guys is there anyway to get my banned account again plz

[polar marsh]

@haughty hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

You can Join a Regional Community server which can be found in Subpoint 3.1 in #735483472432594994

[spring mortar]

in Russian please?

[night cloak]

You are not allowed to Use Russian here

[spring mortar]

which server do I need to go to

[night cloak]

Check Your Dm

[lavish hound]

Can anyone tell me, in honor Device pubg working in india?

Pls help?

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

[bright raft]

Hello i would like to unlink the email address linked to my pubg mobile account. I know that it is possible to unlink social media but how do i unlink an email account?

[next plume]

there is any email to respond faster customer service still no responce 😫

[night cloak]

Email Cant be unlinked

[night cloak]

Customer service is the Fastest way
Please read subpoint 5.4 in #faq

[bright raft]

Cant the support team help me unlink it?

[night cloak]

Email link Feature is in beta stage So you cant unlink Email

[bright raft]

Ok thanks for the help

[next plume]

now it show this when i try to login

[night cloak]

Try changing Network

[next plume]

i will wait to respond customer service and give my acc back

[vague sierra]

Trying to get help to understand new RP version. Are the crates gone now? Do i get extra points/week only if i play 550 minutes?

[fallow mason]

You will need to spend a minimum of 550 minutes in a week to collect the RP points. Each 100 minutes spent will reward you with 70 RP points.

[marsh sage]

Can I use google play gift card to buy UC?

[jade nest]

Yes sir

[nimble aspen]

Guys just want say if you have a problem customer service will not help you at all because they don't understand anything

[vivid cosmos]

Guys can anyone explain me about wildcard regions(for pmco(

[jade nest]

@vivid cosmos #pmco

[barren stream]

when i link my mobile number with pubg mobile id i didn't receive verification code. anyone help

[misty lichen]

Is anyone else having launch issues on IOS

[barren stream]

yes game launch is too slow after update

[fallow mason]

How can i help you?

[vivid cosmos]

@jade nest no one's replying so came here lol

[marsh sage]

They do help you. But they takes a little bit time to help you

[jade nest]

Linking of email,phone number is still in beta phase.So you will be facing issues as such.Try changing your DNS and try again

[jade nest]

You can read the pinned message in #pmco.you may find answer to your question

[vivid cosmos]

Anyone care to explain?

[nimble aspen]

@fallow mason my account got hacked someone he link his Twitter on my account and I can't make him out and I linked it by fb and email and they answer me and they ignore after that

[glad lagoon]

Hello everyone, tell me please, I played on the subway on my phone, I lost connection with the server, after reconnecting to the game, absolutely all the calculation was gone from the inventory, what should I do?

[jovial wolf]

My anti aliasing is not working is it just for me or others too

[jade nest]

Refer to this message

[jade nest]

Were you able to evacuate safely and come back to lobby or did you get disconnected on the earning calculation screen itself?

[glad lagoon]

there were still 20 minutes of play left, I was knocked out for 13 minutes, after that I could not connect back

[misty lichen]

are they aware of the issue

[jovial wolf]

Man its tuff fighting mid range and long range fights you cannot see the enemy

Its just pixels like 4 square same as minecraft

[jade nest]

The game kicked you because you got disconnected for a long time.Nothing can be done.you lost your items due to your own fault

[vivid cosmos]

Anyone pls?

[cunning escarp]

@jovial wolf same bruh it's impossible to see.

Not fixed from a very long time

[shy granite]

Need help

[jade nest]

You already were answered in #pmco and no point of asking the same question here

[glad lagoon]

but what about weapons, body armor, backpack, helmet?

[jovial wolf]

And why did they disable it early of the season when they know some of us are pushing ranks and that creates disadvantage for low and mid end devices users

[vivid cosmos]

Yeah and the answer was visitpubgm esports website.
You can ignore if you don't want to answer

[jovial wolf]

Might as well start using GFX again then

[jade nest]

Read #faq 3.18 before using gfx

[drifting dagger]

هلا

[cunning escarp]

Same here looking for GFX but thers no GFX on ipad😭

[storm flume]

Use of unauthorized third-party software or methods, @cunning escarp, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[jovial wolf]

I have usee it for past 2 years @jade nest and nothing happened i bought a new phone (REALME 6) so i didn't need to use GFX anymore but after the disable of anti-aliasing i might consider using it again🤷🏻

[cunning escarp]

[jovial wolf]

[tropic wharf]

I am getting parameter error while linking phone number

[misty lichen]

anyone having issues with launching the app in IOS

[jade nest]

Linking of email,phone number is still in beta phase.So you will be facing issues as such.Try changing your DNS and try again

[tired dune]

what about anti-aliasing now is more than 8 days without any solution

[jade nest]

Patience

[drifting dagger]

I've linked it to a Twitter account, but the phone number has more than one account on it, and when I try to access it says, There are a lot of accounts registered with that number and I can't access my account, so I'm asking you for help.

[tired dune]

@jade nest The game enters billions and has not been able to solve a problem that you know from 8 days ago, even if it is a patchwork solution

[next plume]

there is no tencent or customer service members here?

[jade nest]

This is your reply I don't know anything more .You can just wait for the patch to be available soon as they have turned the option off.

[tired dune]

Also, yesterday, I was driving a car and got off it, and he became a player who was very short and could hit from behind the wall, and likewise he could see if you approached the walls

what a shame They know the problem from 8 days ago and there is no solution yet

Sometimes I feel that I am dealing with an ordinary person and not a huge company

[glad lagoon]

as far as I know, it sells everything in the inventory, but what is bought remains @jade nest

[jade nest]

Report that in #old . Community team continuously looks on that channel

[lethal siren]

is it banable if someone afks in TDM or Arena?

[jade nest]

The phone number Unlinking feature is not yet available.So you will have to just wait for it to be available

[willow birch]

Any solution for this.Kr account

[next plume]

@jade nest email from pubg acc cant be unliked right?

[jade nest]

Yes it can't be unlinked

[next plume]

so i still have a chance to get my acc back if cant be unlinked

[willow birch]

@jade nest ?

[jade nest]

This server only provides support for the global English version of the game.

[shy granite]

I do but nothing happen i am still facing this issue

[fallow mason]

You can report it to #old

[obtuse quail]

my account temp frozen 10 min 4 time with 7.1 beta
i uninstall it and reinstall 3 time and was deleted all files and got same issue
Emulator 7.1 global
may i know why i got this issue always!
reason was update my emulator!

[shy granite]

Ok

[celest shadow]

Please use the #emulator-support channel, @obtuse quail.

[next plume]

it shows my achivements from the global acc thay got hacked

this is krjp acc

[jade nest]

Kr version?

[steel wing]

When I try purchasing UC from Midasbuy says sistem is bussy

@celest shadow ?

[next plume]

this is kr version but it show my achivement points from the global

[jade nest]

Its a visual glitch.restart your game

[jade nest]

Contact the midasbuy support

[steel wing]

Ok thanks

[next plume]

yeah just a glitch but still no response for my global problem from customer service

[amber panther]

hmmm

[pale swift]

I reinstalled the game but the resources was not downloading my internet connection is also good

[turbid moth]

Jio sim problm help me😭🙏

[jade nest]

@pale swift Change your DNS and Try again

[steel wing]

@amber panther 🤔

[chilly blade]

Is anyone available to assist me

[woven river]

There is a miss calculation under the rp ranking system when you purchase the rebate activity pack.
It looks like it counts the completed missions rp toward the rebate pack ONLY and not the rp ranking even though it says its 1:1 ratio. So it counts for both!!!
Can someone explain and help fix this. I have missed 700 rp at least that didnt count for my rp ranking.

[amber panther]

i did purchase awhile ago and it worked.

[fallow mason]

we provide community support only for the global English version of PUBG MOBILE here

[amber panther]

just reload it hmmm

[steel wing]

Fr said sistem is bussy

Alr ill try a reload

[amber panther]

[fallow mason]

Just like the previous system, you are able to collect 10 RP points for logging into the game everyday from Missions > Daily Mission. If you look to the left side, you will see the Weekly Activity progress. In order to fill up the progress, you will need to complete the daily missions, and you will be rewarded with RP points, crate coupons and crate coupon scraps.

As for the Season Challenge, you will need to spend a minimum of 550 minutes in a week to collect the RP points. Each 100 minutes spent will reward you with 70 RP points.

[woven river]

Its not letting me add the YouTube video

[woven river]

Bro im talking about the rp missions ranking after completion. Ive seen the update

[chilly blade]

I have a question, is anyone available?

[fallow mason]

how can i help you ?

[chilly blade]

This achievement is uncompleteable because there’s no elite crate to receive after completing 10 RP missions every week.

[pale swift]

@jade nest How to change?

[woven river]

Can you check the direct msgs. I have send you a youtube video link to explain what's going on

[jade nest]

@pale swift Refer to #faq 4.5

[next plume]

still mo response on customer service someone from discord can help?!

[jade nest]

Please refer to #faq 5.4

[woven river]

They havent replied to me for my problem and its been over 24 hours

[mortal apex]

The Customer Service receives a lot of daily requests. Please wait for their reply,i'm sure they will help you! @woven river, @next plume.

[woven river]

Do you work for the company?
Cause if so. I have something worth discussion
@Kallistos#3959

[next plume]

i think its faster to get a replay from rolex than customer service lol

[jade nest]

Refer to this message

[next plume]

they respond to achivement points but not to the major problems?

[mortal apex]

I'm sorry! In this case it's different since you are asking support here. What u can do is waiting. Please be patient!

[jade nest]

Can you explain that again? Like what points didn't you get?

[woven river]

Please check your dm.
@jade nest

[jade nest]

@woven river read this again.

3rd point

[woven river]

Ok. 1:1 meaning counted toward both! Right?

[jade nest]

1:1 ratio means that 1rp point accumulated will be counted as 1 rebate progress bar

[next plume]

in this discord server nobody works on customer service or tencent to help us?!

[woven river]

Ohhhhh. So once the rebate bar is filled it start cointing for the rp ranking? Am i right now?

[jade nest]

Yes sir

[woven river]

Ohhhhh. I get i get it.

[woven river]

I didnt know that. I thought it counts for both. Uhhhh. Now i regret buying thr rebate crate 😁😁

[jade nest]

At least you understand the meaning now

[woven river]

Hey. Thank you for help and clarification 🌷🌷

[next plume]

@jade nest any chance to help me with my acc

[jade nest]

You already were answered by an Admin on your query.Repeating the same question won't help you in anyway.
You will just have to wait for the reply from in-game customer support.

[pale swift]

Any News about Antialiasing issue??😑😑😑

Please Solve The Antialiasing issue it is not the big issue its a small issue please solve quickly Without It There is no fun in game... Facing This From yesterday's update
Device:Realme 6(8gb)
Id:5336961204
Country: PAKISTAN
Network:Data
#ANTI-ALIASINGISSUE

[summer cypress]

is there is any admin here?

[jade nest]

Refer to this message

[cyan portal]

Pls help how can I copy Arena One controls on classic Tpp

😩

@jade nest

[clear spindle]

You cannot copy from arena to classic. Can do that manually. :P

[cyan portal]

Ooo F

😩 😩

[summer cypress]

@clear spindle are you admin?

or atleast can help me?

[clear spindle]

A moderator.

[summer cypress]

well

sometimes when i play pubg it automatically close

[cyan portal]

Thabku BTW 😩

😩

Thanku*

[clear spindle]

You're welcome. :)

What's the device you use, @summer cypress ??

[summer cypress]

on the emulator

gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @summer cypress. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

State the issue in #emulator-support.

[summer cypress]

okay thanks

[thorny prairie]

hi . i got security warning message , what that mean?

[clear spindle]

A screenshot of it please.

[thorny prairie]

my acount level 83 i have no jalbreak i didnt do anything wrong

[clear spindle]

Reinstall the game and make sure no other applications causes the issue. Further can be contacted via the in-game customer service.

[thorny prairie]

im woried about my acount

[clear spindle]

Not a glitch afaik.

Oh wait RIP.

@celest shadow ^^

[jade nest]

Answered in #pubg-mobile

[clear spindle]

lol

[thorny prairie]

i fomat my ipad and reinstall the game , but im still worry i dont want to lose my acouny . u tried to contact with customer service but that not help

no i got just warned

[clear spindle]

If you don't have anything suspicious then there's nothing to be worried about.

[thorny prairie]

ofc i dont have anything but maybe i have problem with my wifi !!

[clear spindle]

You can try switching networks and check.

[celest shadow]

What is your device, @thorny prairie?

[thorny prairie]

Network problems causing Band?

@celest shadow ipad 6th

[celest shadow]

Perhaps it could be your network then.

[thorny prairie]

@celest shadow what is ur advis

[celest shadow]

Try playing on another network connection, @thorny prairie.

[spring onyx]

Someone Stole my ID
how Get Back

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @spring onyx.

[night cloak]

@rustic nacelle May I know your device info?

[pearl spoke]

Hi 😭

Hacker has linked his Email with my account I want to change the email , and i have all proof of ownership of the account

[cloud lynx]

Can i ask for support ?

[lone vault]

Hiii. Can someone please help me with something. I can't find a game in any mode no matter what i do its been two days since I played a game

[minor iris]

search it on ur device

[jade nest]

What game

[jade nest]

Contact in-game customer support

[lone vault]

Can i send a screenshot here @jade nest

[jade nest]

Yes go ahead

[lone vault]

It doesn't let me get into a game no matter what i do.. I reinstalled the game twice and repaired 3 times and nothing works 😦

[celest shadow]

Please disable your language matchmaking or change it to English only, @lone vault.

[lone vault]

I am doing that as we speak @celest shadow

[cunning escarp]

☹️ sad