questions

[upper wigeon]

@cyan citrus

[turbid moat]

Did they remove the rp team invite Code ?

[cyan citrus]

Could you please share a screenshot of the issue you are facing?

[upper wigeon]

@cyan citrus I am communicating with you using Turkish Translation

[opal marsh]

Hello @cyan citrus I did what you ask and filed it

[tropic dune]

Hello, why was the site suspended? How do we send reports?

[upper wigeon]

@cyan citrus @cyan citrus Can I send it to you privately?

[cyan citrus]

Got it. Thank you.

[opal marsh]

No problem

[cyan citrus]

Please use this channel for questions or concerns regarding PUBG MOBILE.

[upper wigeon]

@cyan citrus I get the same error: "Network or account error, please log in to Google Play and try again" and it doesn't work even though I tried many times 😦

[tropic dune]

@cyan citrus

[upper wigeon]

@cyan citrus

[cyan citrus]

Please refer to this announcement: #cheating-news message. You may still use https://pubgmobile.live/report.

[cyan citrus]

What is the device you are using?

[upper wigeon]

@cyan citrus Samsung Galaxy a 30s

[cyan citrus]

Did you download the game from Google Play Store?

[upper wigeon]

@cyan citrus yes

@cyan citrus And I registered for the game from Google Play Game

[storm flume]

Please do not use languages other than English, @upper wigeon. You may refer to our regional communities for other languages.

[cyan citrus]

Can you please check if you have the same account logged in the Google Play Store that you want to use in the game?

[waxen chasm]

Well i did disconnect it from my pubg account and it been 7 days but i want to connect my pubg account to my new facebook account but i cant

[upper wigeon]

@cyan citrus I did, yes that account is selected

@cyan citrus I can open a broadcast and show it

[tropic dune]

Why are YouTube, Facebook and Instagram not on the list?

[cyan citrus]

What is the issue you are facing when trying to link a new social media account?

[cyan citrus]

Please refer to the announcement in #cheating-news.

[upper wigeon]

@cyan citrus

[cyan citrus]

Please perform a routine repair of the game from the login menu, clear game cache and check if you have any update available for Google Play Store through your Google Play Store Settings > About > tap on Update Play Store under Play Store version. After updating the Google Play Store, please restart your device and try to log in again.

[opal marsh]

he is saying that he gets a notifaction from pubg and when he clicks on it its nothing

and here is the video of him trying to find what the notification is ( he finds nothing)

[cyan citrus]

Please try to perform a routine repair of the game from the login menu and check again.

[upper wigeon]

@cyan citrus I tried but it wasn't the same as before

@cyan citrus

[opal marsh]

yoo

relax

[cyan citrus]

Can you share a screenshot of the issue you are facing?

[upper wigeon]

Not loading

@cyan citrus

[cyan citrus]

What do you mean, @upper wigeon?

[upper wigeon]

@cyan citrus I can't download the photo here

@cyan citrus Can't download due to network error

@cyan citrus

@cyan citrus Can I show you by broadcasting?

[cyan citrus]

Please update your Discord application and try to send the screenshot again, @upper wigeon.

[waxen chasm]

İt connect to my old facebook account again

[upper wigeon]

@cyan citrus I sent it to the latest version and it is not downloading.



@cyan citrus can't log in to the game for days pls helpme

[cyan citrus]

Have you already linked it to your PUBG MOBILE account?

[cyan citrus]

Please try to change your DNS settings and try to log in again. You may refer to #faq sub point 4.3 for further instructions in this regard. If the issue still persists, please contact the in-game customer service for further assistance.

[opal marsh]

send it to me and i will send it here

[nocturne needle]

Hello, my account was stolen. Can you help me? I am a famous broadcaster.

@cyan citrus

[upper wigeon]

@cyan citrus It didn't work, please help me, I'm tired, I can't enter the game.

@cyan citrus

[opal marsh]

report it to customer service in the in game menu

[nocturne needle]

I did everything

[opal marsh]

send the video to me and i will send it here

[opal marsh]

did you file a claim

[upper wigeon]

@opal marsh it doesn't come down at all

[nocturne needle]

Yes.

[opal marsh]

did you wait for them to respond to you? @nocturne needle

[upper wigeon]

@cyan citrus

[opal marsh]

what Device are you using

[upper wigeon]

Samsung galaxy a30d

S

[nocturne needle]

@opal marsh are u moderatör?

[opal marsh]

Nope just tryng to help

[nocturne needle]

Can a moderator deal with me? <@&639889499718942720>

[opal marsh]

you gotta wait

[waxen chasm]

No

[cyan citrus]

If you have the Facebook application installed, please try to log out of your current account in the Facebook application and log in with the account you want to link to your PUBG MOBILE account and then try again, @waxen chasm.

[storm flume]

Please contact the customer service for further assistance, @upper wigeon and @nocturne needle. Refer to subpoint 5.4 in #faq for further information.

[opal marsh]

Lol

@cyan citrus how do I view match highlights

Never mind I found it

[night cloak]

I can not enter my game. After the update everything just went downhill on my device. Restarted my phone, wifi and still nothing.

[zealous salmon]

Wait so my percentage is going up but my rank is going down

so which one should I be loooking at

[night cloak]

Everytime I attempt to log in it gives me a timer to try again it’s getting frustrating

[nocturne needle]

@cyan citrus ?

[tall mica]

can someone help me with something

[sinful yarrow]

Why doesn't it show a cautious expiration date?

[tall mica]

<@&481161015728406538>

[midnight summit]

Hello
I have a question, is it possible to restore the account after 18 days of a successful recovery process via email??

[tall mica]

??

cmon man no moderators on?

[ornate thistle]

Could you please share a video recording that can illustrate this issue?

[ornate thistle]

Hello! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

[ornate thistle]

Are you asking if you can submit another claim 18 days after a successful claim?

[ornate thistle]

Could you please change your in-game language to English and share another screenshot?

[ornate thistle]

How can we help you?

[nocturne needle]

I already recovered my account but then my email link was deleted again [e-mail] removed my email link@ornate thistle

[midnight summit]

I submitted a request to recover the account and it was approved on 1/31/2023, but today the account was recovered again on 1/16/2024. Is this possible??

[sinful yarrow]

Why does the end date of the caution period not appear, knowing that the reason for caution is cooperation with an enemy?

[midnight summit]

How is that ? The difference between the first and second recovery is 17 days?

I applied more than 15 times to recover my account and it was approved after 90 days, and how easily it gets stolen??

[ornate thistle]

When your account recovery request is approved, all the previously linked social media accounts are removed from your PUBG MOBILE account and only the email that you provide the customer service while submitting the account recovery request is linked to your account.

Please contact the customer service for further assistance, @midnight summit, @sinful yarrow. Refer to subpoint 5.4 in #faq for further information.

[midnight summit]

My friend, look at the picture carefully! A refund request cannot be submitted until after 90 days
How can I recover the account after 17 days?

[nocturne needle]

I contacted the e-mail address [e-mail] on 11/01/2024. I recovered my account, then on 15/01/2024 I received a message from [e-mail] stating that it was connected to another e-mail address.

[storm flume]

Please contact the customer service for further assistance, @midnight summit, @nocturne needle. Refer to subpoint 5.4 in #faq for further information.

[midnight summit]

I don't know how, can I talk to you privately??

[midnight summit]

Can one of the admins talk to me privately?? I want to understand how this happens??

@ornate thistle ??

[nocturne needle]

@ornate thistle Can I reach you privately? I will send you the photos. İm youtuber

[ornate thistle]

Please contact the customer service regarding hacked or compromised accounts as we are unfortunately unable to help you with account related issues any further through the community, @midnight summit, @nocturne needle.

[midnight summit]

How can I contact customer service? I want someone from customer service to help me, not a robot

؟؟

[meager bolt]

Heyyy @ornate thistle how you doin’

Can u help me find the popularity channel please, thanks.

[quick wadi]

#1092962294931128400

[opal marsh]

1.) Go to events 2.) click on the fire symbol 3.) click on popularity battle

Or do you mean on discord

[meager bolt]

Smartie, I said the popularity channel in this server

[opal marsh]

Oh mb

Sorry

[meager bolt]

Np

[opal marsh]

@meager bolt

It’s in activities

[meager bolt]

Once again, smartie, NEXUS helped me find the channel above if u can see, however I appreciate your help too. 🫶

[bright reef]

I'm good, winter
#1092962294931128400

[wispy crow]

@lime juniper Sister Plz open the Dn

Dm*

[weak basin]

what

if u have smth to ask ask it here

[left frost]

I’m having the same issues bro , I always get replied by an automated email and they say rest assured you’ve been helped by a team member..

[storm flume]

Please contact the customer service for further assistance, @midnight summit. Refer to subpoint 5.4 in #faq for further information.

We are unable to provide assistance if you do not ask a question or state a problem, @wispy crow. Remember to read through #faq before asking questions in the support channels.

[round raft]

Hey

[wispy crow]

It's not About PUBG Mobile it's about Stafff

The show is on 3pm it's 12pm i haven't received my ticket is it a Joke or wot @spring void @lime juniper

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @round raft. Remember to read through #faq before asking questions in the support channels.

[formal marsh]

In which server is this giveaway hosted, @wispy crow? 😊

[wispy crow]

PUBGMPK and It's the Chat With Administration

[wispy crow]

We Need Some Responsible Administration

[formal marsh]

Please wait for the particular admin to reach out as he will be the one providing the ticket.

[wispy crow]

Sister show is on 3pm and its 12pm Is this How Tickets are disbursed

Even Moderators are More Responsible in the SERVER

They will Reply at time & Try to Solve issues in their Authorities

[formal marsh]

We unfortunately cannot help you further with this, @wispy crow. But we will do our best to continue serving you.

[gritty oak]

@formal marsh hello my account has been stolen there is an email that i don't know it and i need help to remove it quickly

[storm flume]

Please contact the customer service for further assistance, @gritty oak. Refer to subpoint 5.4 in #faq for further information.

[raven raft]

helo pubg team

my account hijaking plz help me

[storm flume]

Please contact the customer service for further assistance, @raven raft. Refer to subpoint 5.4 in #faq for further information.

[tropic dune]

Hello, are reports counted before this change?

[languid spruce]

I need help. How can I contact pubg mobile technical support?

[formal marsh]

Hi, @tropic dune. Please refer to this announcement: #cheating-news message

[storm flume]

Please contact the customer service for further assistance, @languid spruce. Refer to subpoint 5.4 in #faq for further information.

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @quasi hedge.

[languid spruce]

how to restore my account

[meager panther]

Kindly contact the customer service through in-game.

[formal marsh]

Please refer to the provided reply, @languid spruce.

[lime juniper]

Please send an email to [e-mail] and include your numeric PUBG MOBILE user identification.

[stark vigil]

Hi, how can i delete my account history?

[gentle pollen]

Hello @lime juniper
I filed an account recovery appeal 4 days before and that was successful, and i recovered my account for which I am very thankful to the company.
My question is if somehow i lost my account again, will I be able to recover my account before 3 months?

[meager panther]

Could you please elaborate on what you're referring to?

[stark vigil]

To delete the account information and leave only those that I have logged in

I know it's possible but I don't know where I can access it

[indigo musk]

Oh ok thank you so much

[cyan citrus]

You're most welcome, @indigo musk!

[gentle pollen]

@cyan citrus

Somebody here trying scam people

1147634089181069372

You must take serious action against such people

@cyan citrus

[inland thistle]

How to change region in settings?

I try to change but it’s just erangel showing

[meager panther]

Can you share a screenshot of what you're referring.

[gentle pollen]

@ornate thistle

[ornate thistle]

You will not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Please reach out to the in-game customer service if you require further assistance with this.

[stark vigil]

I have new logins on the account but the old ones, does anyone have them and can recover the account with the old ones, what can I do to delete the account history or do you have another solution?

[ornate thistle]

Do you mean that you want to remove trusted devices, @stark vigil?

[cyan citrus]

Can you please share a screenshot of it?

[gentle pollen]

How was a person able to recover the account again in just 10 days

[bright reef]

@cyan citrus why arent they syncing?

[bright reef]

From duo and solo too

[cyan citrus]

Only the wins and eliminations you get in the Diamond 5 rank and above will count towards the regional ranking, @bright reef.

[bright reef]

Oh

Thanks quendi chan

[cyan citrus]

You're welcome, @bright reef! This is same for all the other win and specialty rankings. Matches played at Diamond 5 and above count towards the results.

[bright reef]

Understood

thanks quendi chan

no need to edit

its perfect

[cyan citrus]

Please try to contact the in-game customer service for further assistance regarding this.

[gentle pollen]

Okay

Thanks for your kind response

[stark vigil]

Hey

Can i trust him?

is he on the team with you?

[oblique frost]

Its fake

Dont trust

[bright reef]

Mate thats faker than Kim Kardashian's dumptruck

[meager panther]

This is a scammer. Please block the user and do not interact with them. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[stark vigil]

Thx

[oblique frost]

Lol the typing is bad not like real staffs

[meager panther]

You're welcome.

[stark vigil]

to delete the account information, leaving only the new one

to not be able to recover the account with the old account information

[ornate thistle]

Sorry for the delayed reply, this is a scammer who will attempt to steal your account. Please never share your personal account information with anyone and refer to this announcement: #questions message

to delete the account information, leaving only the new one
to not be able to recover the account with the old account information

No, this is not possible. However, most questions in Account Recovery Tool ask players to provide information regarding their account from the past 6 months. Meaning that it might be harder to recover an account with information from more than 6 months ago.

[stark vigil]

Is the information always kept or does it disappear after 6 months?

[night cloak]

my account with ID 5154704826 was stolen. I cannot log in even though my account is linked to my e-mail address. because the person who stole it turned on double verification with their phone number. When I want to log in to the account, it asks for the code to this phone number, but I cannot log in. Please help.Even though I filled out the form with evidence, it was rejected. Is there anything else I can do?

<@&481161015728406538>

[stark vigil]

If someone has information about the account, what can I do?

[jolly night]

CAN mmy teammate unfreeze me ,any option there?

[meager panther]

After getting killed by a teammate , you will be able to see two options below ( Restrain) (Don't Restrain)
"With Restrain", you can freeze your teammate.
And With "Don't Restrain", you can unfreeze your teammate.

[bright reef]

@cyan citrus-chan, this title is not permanent?

Did I just grind for a temporary title? 😭

[jolly night]

when teammate accidently press "with restrain" , then teammate can reverse restrain

[cyan citrus]

The duration of the title is 60 days.

[storm flume]

Please do not use languages other than English, @real fog. You may refer to our regional communities for other languages.

[meager panther]

Yes , they can reverse it by clicking on the "Don't Restrain" option.

[bright reef]

😭

[night cloak]

please help

[meager panther]

Please make sure that you provide the customer service with all the accurate and required information. They may not be able to proceed with your request otherwise as they may not be able to verify the ownership of the account. As an owner of the account, it is your own responsibility to provide the accurate and required information. Please continue with the customer service and wait patiently for their response.

[night cloak]

unfortunately it was rejected twice

[radiant crescent]

ı need rp team

[cyan citrus]

You may use the #1092960389219766342 channel to find players to perform the in-game activities, @radiant crescent.

[meager panther]

Feel free to share your feedback regarding this through the #996458713126797405 channel in compliance with the channel's guidelines.@night cloak

[opal marsh]

Lmaoo

[karmic oak]

Any mods online

https://youtube.com/shorts/LvZ-pP5oumI?si=RywQfw62IR0umQYZ

I dont have this crate on my account.. enlighten me why is that?

[opal marsh]

Medal is using Europe region to get it

[karmic oak]

So when is it coming to NA?

[opal marsh]

People were saying it’s gonna come to other regions soon

But I’m not sure

@cyan citrus I am having troubles with sensitivity codes every time I try to put one in it will say “ failed to retrieve sensitivity code “ what should I do

[cyan citrus]

From where did you get the code, @opal marsh?

[opal marsh]

star caption

a youtuber

[cyan citrus]

It is a regional based event. It means that it is not available in all regions.

[cyan citrus]

When did he share the code?

[karmic oak]

So how come Medalcore opening this crate in NA?

[opal marsh]

he changed his region to united kindoms

[karmic oak]

With VPN.

[opal marsh]

knuckle head

noo

[karmic oak]

Cool, even partners taking advantage of that VPN lol

[opal marsh]

one month ago

[opal marsh]

its not a vpn

i watched it live

[karmic oak]

Then what is it?

[cyan citrus]

The code may be invalid now. Have you tried to ask the player to generate a new one?

[opal marsh]

HE CHANGED HIS REGOIN

[karmic oak]

Tell me how to change region without VPN and visiting UK

[opal marsh]

JUST CHANGE IT

[karmic oak]

Yeah are you not comprehending?

[opal marsh]

INGAME

[opal marsh]

okay

[karmic oak]

Stop being a fanboy and just tell how can someone change region without VPN and visiting the actual country

[opal marsh]

its in game

[karmic oak]

Bruh

[opal marsh]

where you change servers

[karmic oak]

Yeah show me that you change it bruh

[ebon karma]

Wait For 2days 6hours Then You Can Change your Server

[opal marsh]

bro its not me

i dont want to change server

they other guy was saying where can i change regions

[ebon karma]

Okay No, Poblem!

[opal marsh]

Thx

[glacial portal]

@ebon karma hello sir

[ebon karma]

Yes, Sir

[glacial portal]

I Want To Know About Pmnc mea Can You Help Me Or Tell Me Who Can Help Me

[ebon karma]

You Want To Know About PMC Mea Right?

[glacial portal]

Yes Sir

[ebon karma]

Wait!

[glacial portal]

Ok Sir

[ebon karma]

@glacial portal You should join the PUBG MOBILE Esports server on Discord to find answers about PMCO.

[glacial portal]

@ebon karma can you send me link

[weak basin]

Yo @cyan citrus do they tell here in this server that beta tests will be send through in-game email?

like one day before

[ebon karma]

I Don't Have Link You Need to Find It By Yourself!

[eternal tiger]

You're already joined in the server.

[unborn pilot]

@nocturne needle tryna explain All those details to @cyan citrus too he will help you with it!!

[nocturne needle]

@cyan citrus please

[fringe depot]

[ebon karma]

@nocturne needle What Kind Of Help You Need?

[nocturne needle]

@ebon karma account problem

[inland thistle]

Can anyone guide me to getting the new HxH skins on pubg?

[opal marsh]

youll have to change your region/country in the ingame menu but to change back to your original region it will take 60 day

okay @cyan citrus

well help you with that since I'm not a mod

its a HER

i thought it was a boy

[gusty seal]

Hey, any mod here that I can ask about my stolen account?

[opal marsh]

@static sleet

[digital current]

Why can't I log in from Discord? I downloaded it from Google Play

[static sleet]

Please contact the customer service in-game, @nocturne needle. Make sure that you follow through with their instructions to better secure your account.

[storm flume]

Please contact the customer service for further assistance, @gusty seal. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

The option to login via Discord is only available if you download the game from the official website.

[subtle nebula]

+1

[digital current]

So it is not added to the Google Play version?

I mean soon?

[opal marsh]

you should contact customer service @gusty seal

[subtle nebula]

how can i contact to customer service ?

[opal marsh]

you have to download it from the official website

[gusty seal]

My account has been stolen about 3 months ago. My social accounts have been maliciously unlinked. I appealed 3 times with truthful information but all of them got rejected. I have other evidence that it’s my own account. What should I do?

[opal marsh]

in the in game menu settings

[subtle nebula]

no response , another method ?

[digital current]

Thank you for your reply

[night cloak]

How to report a cheater with screenshots and evidences?

[opal marsh]

#1077761379638984765

[gusty seal]

What if they get rejected several times even though I provided truthful information that only the real owner of the account can possibly know?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[opal marsh]

they would ask you questions that you'll know if it right you claim will be successful

if you don't provide the right answers your claim will get rejected

[subtle nebula]

are these mails are official ? :
[e-mail]
[e-mail]
if not is there official mail that i can contact with ?

[night cloak]

I want to recover my account. I cannot access it due to a disabled phone number. I want to unlink it from the old phone number, even though my account has been linked to a Facebook account since 2018.

[gusty seal]

I know the basics. I’m just 100% positive I provided the correct information but it seems like these appeals are not being reviewed at all by a human being.

[opal marsh]

they are just try

[opal marsh]

<@&481161015728406538>

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to our regional communities for other languages.

[night cloak]

Greetings, PUBG Mobile Company, I cannot access my account due to the loss of the phone number, and I cannot withdraw the login because I do not have the number and I have a new number even though my account is linked to the Facebook account. I hope you can help me with a solution or I will file a lawsuit against the company.

[opal marsh]

WTH💀

[subtle nebula]

yeah , check pubg mobile mena server

[cyan citrus]

The email for the customer service is [e-mail]. However, the recommended way to contact the customer service is through inside the game.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[opal marsh]

please contact the pubg customer service

[undone dome]

@loud aurora

[karmic oak]

https://www.youtube.com/live/xr4if5ArVPg?si=zlks_EQdbocmPQ8K
22:50 is using VPN to obtain a crate legal?

[weak basin]

Hello @lime juniper why dont i get updates im stuck 18320???

Can i get an explanation im stuck with bugs all over bro cant even play game

I try to throw granade, doesnt throw explodes in me

#faq

[stark plank]

@lime juniper Hello ı played a total of 8 matches on the Classic Mode Ranked Erangel map. The lag when starting game bots is a bit much after the update. Or when enemy forces are approaching and their cars are in motion. Optimization was good last season. Will there be an improvement update to fix these graphics issues?

[weak basin]

AAAAAA

[stark plank]

Everyone will be happy if you try to smooth out frame drops and stuttering. Same problems with every update.

[weak basin]

there are billions of #996546243859853424

#1155619928473346139

and so on

[pine stone]

I am trying to log into my account but I cannot. Please help

I logged into my account via Facebook and a new account appeared

I tried to log in using my number, and this message appeared

Please Help

[weak basin]

yoooooooo

If your phone doesnt update the game USE VPN

[opal marsh]

Please change the text in the photo to English @pine stone

If your game didn’t update update it on the play store or App Store

[bright reef]

@cyan citrus -chan, aren't we supposed to get "Flying kiss" popularity item after a synergy connection reaches 100 days old?

I never got it and I only got motorbike popularity item after reaching 200 days

[opal marsh]

<@&481161015728406538>

[opal marsh]

Yes pubg is fixing ever bug but you have to be patient because they are humans too have patience

[bright reef]

You're not supposed to ping that role unless there's an emergency

[opal marsh]

Mb

[modest grotto]

I believe i found an add pretending to be pubg and the poster is in singapore i have screenshots but i cant share the add from youtube

Its a whole add and it does a different link ect i belive its a scam company.

[acoustic stone]

When does the next weekly match start?

[opal marsh]

It’s every Saturday and Sunday

[ebon otter]

How to activate machine killing set standing pose in lobby I see other people have it?

[wind cargo]

@feral forge I ask here so many times and all the time I get answer “constant in game support”

All the time

[feral forge]

That is because, for account related issues, the in-game customer service are the only one that can assist you.

[wind cargo]

Yeah but always when I send prof and all ss of that it’s still not proved so what I should type on game „hey can u help me how can I get my acc back” Bcs I don’t understand they didint even help us they only sending the same message all the time

I provide real prof „rejected” x5 times

I spent the game on this money, it's as if it's also waiting for something and not the same answers all the time and you know if someone spent money for the price you entered will want to recover the account

If I send everything I have and what I remember it should be accepted and not rejected

That's why I don't know what to do

[feral forge]

If you are unable to accurately provide all the information that the customer service in-game have requested you or that it does not match with what they have, they will not be able to assist you further. You will have to cross-check again.

[cloud flax]

I can’t hear cars?

My volume is high and I have in game sounds enabled in settings

[halcyon cliff]

How can i remove twitter link by email and face linked ?

[ebon karma]

What Kind Of?

[proven apex]

I've been seeing hunter x hunter crates on YouTube but I don't have it in my store

[meager panther]

Those crates are currently out in a few regions in the game.

[night cloak]

Hi , i have a question

[winged scaffold]

@cyan citrus or @feral forge i need help, can anyone from you contact me here in Discord? Thanks

[cyan citrus]

Hello! How may we help you, @winged scaffold?

[cyan citrus]

Hello! Please state your question.

[cyan citrus]

Please include a video recording of the issue you have encountered.

[night cloak]

Hi , i have a question

[night cloak]

About my account

[winged scaffold]

@cyan citrus Can i text you privat?

[cyan citrus]

Please use this channel for questions or concerns regarding PUBG MOBILE, @winged scaffold.

[cyan citrus]

Hello! Please state your question.

[pseudo prawn]

How do I send three photos at the same time on #media

[night cloak]

Ipad players can play all talent championship right?

[winged scaffold]

@cyan citrus A good friend's Facebook profile was hacked, including her PubgM account. She no longer has access to the email address (it is extremely old, phone number and verification information are not up to date, no current password). The email account has been automatically blocked. All attempts via in-game support have failed, I have sent you all the necessary details via message. The person concerned has also already made efforts to contact you. I am only an intermediary and can only pass on the information that I know. Please contact the person, they really need help. We tried everything imaginable. This is our last hope.

[night cloak]

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @winged scaffold. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

@cyan citrus

[night cloak]

.

[winged scaffold]

We did this, doesn't help.
We wrote the Ingame Support, error Messages.
We wrote the Email Support, we got a answer, but i think it doesn't work either.
We created a Post on Discord & Reddit.
We as Friends reported the Hacked Account " Account wurde gehackt " as Verification

She can prove everything, its her account. We need Help.

[karmic ocean]

Hello, while playing pubg mobile, when the man behind me is shooting, it sounds like he is shooting bullets one by one, can you help me solve it?

[heavy cloak]

@cyan citrus @rugged dragon wrote that Text for me, its my Account. Can you please help me with this issue. As Bubbles mentioned, we did the Steps above without any success.
Feel free to add and Text me, thanks

[meager panther]

Please make sure that you provide the customer service with all the accurate and required information. They may not be able to proceed with your request otherwise as they may not be able to verify the ownership of the account. As an owner of the account, it is your own responsibility to provide the accurate and required information. Please continue with the customer service and wait patiently for their response.

[winged scaffold]

@meager panther We did everything from Ingame Support to Email Support, no success yet. That's why we ask for help in this area. But thank for your Help🤝🏼

[supple solstice]

yo does some1 nows how i can fix this problem? When i start game with mu friends in all talent championship its just says tournament is not available idk what is that

[meager panther]

You're welcome.. For account related issues, the in-game customer service are the only one that can assist you.

[frozen monolith]

is there any level req for pubg ranking my ranking is stuck on 1% @ornate thistle

[supple solstice]

yo does some1 nows how i can fix this problem? When i start game with mu friends in all talent championship its just says tournament is not available idk what is that

[winged scaffold]

@meager panther Yes, we know that, we have tried everything imaginable, really. Unfortunately, during the in-game support procedures we receive error messages that stop the process, without this process we cannot continue. It's actually quite complicated. Basically we just want the old email (that was hacked) to be replaced with a new email address. It's nothing more. All necessary proof of ownership is available, and friends have also helped them in-game to verify their account as theirs. However, I cannot reveal any information about this here.

[meager panther]

Can you share a screenshot of the issue you're facing ?

[supple solstice]

its says like there is not all talent but there is

[cobalt oracle]

`hi

My CODM stuck on getting version info

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @cobalt oracle.

[cobalt oracle]

Some one from Gameloop support told me to contact here

[meager pumice]

@cyan citrus how works Guardian?

[meager pumice]

U had to register till yesterday

[cobalt oracle]

if above doesn't help, means it's a problem with the game servers and you need to contact the team in ->> invite link @cyan citrus

it was sent to me

[supple solstice]

my friends can play

but i cant

its not that

see

when they start

[meager pumice]

Then they didnt register u

[cobalt oracle]

@cyan citrus What should I do?

[supple solstice]

its not that i think

[meager pumice]

Go to gameloop support brosky

[supple solstice]

u csnt register just one player

u register all crew members

[meager pumice]

It can be only that myb u are not in same crew as them

[meager panther]

As mentioned in the previous reply , we provide community support only for the Global English version of PUBG Mobile.. Please refrain from repeatedly asking questions.

[supple solstice]

Mark do you know maybe how to fix this?

[supple solstice]

.

[meager panther]

I do not know. But I would suggest you to perform a routine repair of the game from the login menu and check again or wait for the moderator's reply.

[night cloak]

Guys i have a question

[weak basin]

Am i allowed to use vpn to get updates?

[midnight salmon]

My friend from NA but He doesn’t have HunterxHunter Create. But some people have HunterxHunter Create even though NA

@lime juniper

It will come for NA ?

[dry flint]

@cyan citrus how can i fix it

[cyan citrus]

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship, @dry flint.

[dry flint]

i didn’t play all talent championship one of my frnd playon my account.. what should i do now??

[cyan citrus]

The event is a regional-based event. It means that it is not available in all regions as of now. If you have in-game country/region settings set to a region where the event is not available, the event will not show up for you in-game.

[cyan citrus]

Sharing your game account is a violation of PUBG MOBILE's terms of service: https://www.pubgmobile.com/terms.html. Please refer to my previous response. We unfortunately cannot help you with this any further through the community.

[cyan citrus]

If you are not able to receive the game updates, you may try to perform a routine repair of the game from the login menu, clear game cache and reset the network settings of your device and try to restart your device one time. You may also try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard. If the issue persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[sly flame]

Hello there, my account has been hacker and I need help.

[storm flume]

Please contact the customer service for further assistance, @sly flame. Refer to subpoint 5.4 in #faq for further information.

[lucid sphinx]

has gameloop 64 bit status changed from beta to full version cann we us it

[cyan citrus]

We provide community support only for mobile platform. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/, @lucid sphinx.

[weak basin]

but cant i just use vpn and then turn it off

but ill try what u said later

so i dont have to constantly use vpn

[night cloak]

Guys i need help someone hacked my account

[ancient cedar]

@night cloak, please contact customer service as mentioned in #faq subpoint 5.4

[night cloak]

Yes, I contacted them, but they are asking for information about the last six months, but I have not been playing for more than a year . What can i do now ?

[untold roost]

Where is the game support?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @untold roost. Remember to read through #faq before asking questions in the support channels.

[ashen glacier]

How do I go about designing an outfit for PDP?

[sharp coyote]

Is there an lfg on this discord?

[weak basin]

lfg?

life fight game

Hello @cyan citrus I did everything changed dns server or whatever that is cleared cache did a routine repair did a reset network settings and im still unable to install pubgs update without using vpn

[cyan citrus]

What is your country, @weak basin?

[cyan citrus]

You may use the #1092960389219766342 channel to find players to perform the in-game activities.

[cyan citrus]

Could you please elaborate further on your question?

[weak basin]

Albania

My friends dont have problem but i do

why is that

could it be my wifi

[cyan citrus]

From where did you download the game, @weak basin?

[weak basin]

app store

[cyan citrus]

Have you tried to switch to a different network, @weak basin?

[weak basin]

i did like emm mobile data

but didnt get anything

[cyan citrus]

All right, @weak basin. Please submit a report of this issue through #996546243859853424 in compliance with the channel's guidelines.

[weak basin]

Btw there is a bug that keeps the Open button of the door for all game after respawn i have only photo anyone i challange u :v

[peak otter]

Are these uc free?

[ashen glacier]

I’m wanting to know more about how and what I need to start making outfits, like for people to vote on, etc

[feral forge]

You will need to purchase 60 UC to get a rebate from 0 up to 1200 UC, or purchase 300 UC for a rebate from 0 up to 6000. It is gifted randomly.

[bright bramble]

In my pubg KR account I don't have the new taking shower looking ahh emot. Someone said to use a VPN to get the new hxh skin so will doing this VPN truck I be able to see the emot in treasure/shop?

[night cloak]

Can anyone please tell me why it don't want to link ?

[tardy umbra]

What is assasult advanced mode and basic undercover mode?

[meager panther]

To pass the security check, please log in with a device that you use often to log into your PUBG MOBILE account, or maintain a good behavior on the current device. If you need further assistance regarding this, contact the in-game customer service. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[bright bramble]

Legit?

[meager panther]

This is a scammer. Please block the user and do not interact with them. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @bright bramble.

[night cloak]

Im playing with my current Device for 3 years

[night cloak]

What do u mean by good behavior

[karmic ocean]

Hi ı am playing pubg mobile when the man behind me is shooting it sounds like he is shooting bullets one by one can you hell me solve it?

[lean ibex]

The guy hehind u is a bit

bot*

[karmic ocean]

No they are not a bot @lean ibex

He is realy man

[lean ibex]

Oh

he hacker

[karmic ocean]

All enemy is?

[rocky mountain]

Yo guys my account is stolen what to do??????

[storm flume]

Please contact the customer service for further assistance, @rocky mountain. Refer to subpoint 5.4 in #faq for further information.

[hardy glacier]

Hacker??

26 kills

[rocky mountain]

I should contact them in the game?

[deft hearth]

Better gaming chair

[molten flint]

What does winning popularitybattle give u? I won on some random

[formal marsh]

Yes.

[formal marsh]

From your profile go to your Popularity Flame — Popularity Battle — Rewards to check.

[formal marsh]

You may use the #pubg-mobile channel for discussions like this, @hardy glacier. 😊

[molten flint]

I got some points

Whats this

[formal marsh]

Points are used to unlock PK levels.

[molten flint]

Aha aa i see .. ty king

Nihao

[unborn barn]

how do I fix this 😭, all login were made by me

[onyx blade]

How to become a creator ???

Please help m😭

[weak basin]

apply for it

[onyx blade]

Already applied

[jade scaffold]

I need help, when I log in and it asks for a verification code for the number, I don't get that code

Plss

Help

@formal marsh

[night cloak]

I want to recover my account. I cannot access it due to a disabled phone number. I want to unlink it from the old phone number, even though my account has been linked to a Facebook account since 2018.

[heavy cloak]

@cyan citrus i still need help.

[formal marsh]

To start creating your own map, you need to fill out the Creator Application Form first. You can fill out the Creator Application Form by pressing the 'Become a Creator' button. Selected players will receive an in-game mail within 30 business days of submission.

***Note: You will not receive an invitation code by filling out the in-game Creator Application Form. If you get selected, then the 'Create/Creation' button will appear on your screen. ***

[unborn barn]

help how do i get rid of the red text, all logins were made by me

[meager panther]

Please contact the customer service for further assistance, @night cloak . Refer to subpoint 5.4 in #faq for further information.

[winged scaffold]

Scammer
He tried to contact @heavy cloak after her last post here in the chat. As mentioned above, @heavy cloak still needs help! The topic was ignored yesterday! @cyan citrus

[obtuse solstice]

Do I have to purchase the first one and then collect the rest for free, or do I have to pay for every single one?

[acoustic stone]

Can i join Asia scrim and Europa?

[odd ice]

Purchase once and collect daily

[odd ice]

Yes

[jade scaffold]

I need help, when I log in and it asks for a verification code for the number, I don't get that code

[odd ice]

You’ll need to contact ingame customer service for that

[jade scaffold]

How

[vestal fractal]

Any admin available to assist? In regards to game account.

[cyan citrus]

This is a scammer who would attempt to steal your account. Please block and do not interact with the user. The only way to contact the customer service is through in-game. The email for the customer service is [e-mail].

[cyan citrus]

What is the issue you are facing with your account?

[cyan citrus]

You can contact the customer service through in-game through the main menu using the Customer Service option located in the Account settings of the game. You can also contact them through the login menu of the game using the Help option located at the right side of the screen.

[calm dagger]

I spent the Yossi by mistake and I want to return it. An advertisement appeared in my face and I clicked on it by mistake and the Yossi was spent and I wanted the season. Please return the Yossi

[rocky mountain]

Why did the customer service blocked me?

[cyan citrus]

The spent UC in the game unfortunately cannot be returned. Please be more careful in the future. Should you require further assistance with this, please feel free to reach out to the customer service through inside the game.

[cyan citrus]

Could you please elaborate?

[cyan citrus]

This is a scammer who would attempt to steal your account. Please block and do not interact with the user. The only way to contact the customer service is through in-game. The email for the customer service is [e-mail], @rocky mountain.

[rocky mountain]

Thank you

[quasi field]

Hello Can i have a server for Pubg AF

@cyan citrus

[rocky mountain]

Can I recover a pubg account with over 10months information?

[night cloak]

My account was stolen, I filled out the account recovery form. But most of the information in the form was asked for the last 6 months. I last logged into my account 1 year ago. How should we fill out the information in the form? Should we fill it in by looking at the career results of the person stealing it?
The date and quantity I purchased are available. I also know the nick changes I made. The form is constantly rejected and my emails always receive negative feedback. Please help

[rocky mountain]

Same all the info I have is 10 month ago

[velvet vessel]

I am banned from playing crew challenges I asked this year ago the same they said there is nothing we can do about this yet now I am asking same please I want to play crew challenges how do I fix this

[cyan citrus]

Please share a screenshot of the issue you are facing, @velvet vessel.

[storm flume]

Please contact the customer service for further assistance, @rocky mountain and @night cloak. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

If you are referring to a regional community, you can find the regional communities through https://pubgmobile.live/regions.

[night cloak]

Where is Sanhok event? Mods?

[velvet vessel]

Ok wait 5 min

This one

[cyan citrus]

Are you referring to the Shadow Force themed game mode? It is available in-game and you can select through the map selection menu. The Shadow Force themed game mode is available in Erangel, Livik and Sanhok.

[velvet vessel]

And also one more question this one is a scam right?

[cyan citrus]

Yes, this is s scammer, @velvet vessel. Please block the user and do not interact with him. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[cyan citrus]

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship.

[velvet vessel]

No problem I'll teach him some lessons 💀😂😂 this will be fun hehe

[velvet vessel]

So this can't be fixed 🤨 btw my account was banned. Only 1 time cuz I tried to login my friend banned account and I also got 7 days ban😂

[night cloak]

Bro I try my self / if you think i am lie go and cheak by yourself 🥴

Sanhok has no event but we will buy sword and web from shop dude 😁

[velvet vessel]

He is saying there is no event like in. Erangal prison yasnaya gorgo there is no in sanhok

[calm dagger]

Thanks brother, I already did that

[calm dagger]

Thanks brother, I already did that

[cyan citrus]

There are different types emulators available, but the only recommended emulator is GameLoop, @night cloak: https://www.gameloop.com/.

We unfortunately cannot help you with this as we provide community support only for mobile platform, @night cloak. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/.

[glacial portal]

They are not answering

2 days tagging them they aren’t answering

[lean ibex]

How do the points u get from pop battle work?

[sharp slate]

When is the system going to be done upgrading? I want to see my last UC purchases

[formal marsh]

Your points plus half of your opponents points.

[lean ibex]

Bro its 1st round for me

i register laye

so what i do

[formal marsh]

Perhaps fight until you can.

[lean ibex]

Kay

Just noticed its zobel

Only mod that dosent ghost me

😎

Thank you zobel

[formal marsh]

If you do not have further inquiries, feel free to use the #pubg-mobile channel.

[lean ibex]

Okay

[cyan citrus]

The urban area reformation and themed areas are only available in Erangel and Livik maps. If you have any feedback in this regard, feel free to provide your feedback through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

We unfortunately cannot help you with this any further through the community.

[storm flume]

Please contact the customer service for further assistance, @sharp slate. Refer to subpoint 5.4 in #faq for further information.

[ancient path]

@formal marsh my account got stoled and i cant login anymore

What can i do right now@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @ancient path. Refer to subpoint 5.4 in #faq for further information.

[fallow nacelle]

Hello I lost my acc

Help 😦

[storm flume]

Please contact the customer service for further assistance, @fallow nacelle. Refer to subpoint 5.4 in #faq for further information.

[velvet vessel]

Ahn alright. It cant be fixed in future?

[tidal sun]

how can i report-fake-uc-acconts?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @tidal sun.

[summer torrent]

When I can play 90fps with Redmi k60 @lime juniper

[bronze bay]

When is Dodge (challenger) coming back in the game ?

[lucid sphinx]

Hello, I have gpu amd rx 580 and the anti aliasing not work on both direct x and opengl. the edges are not smooth. what to do..

[wide void]

There is no update regarding this you can keep an eye on #news for further updates of returning items or new events.

[wide void]

Download the resources and try routine repair. If the issue still persists You can get support from Gameloop server if that is the emulator you are using.

[wide void]

Only ingame support helps in account related matters. And I don’t think it can be fixed in future. The suspension history or removal of access due to suspension doesn’t get lifted.

[pine stone]

Hello, I have a problem with my account. I can't log in. Can any of the moderators help me?

@wide void @lucid sphinx

@bronze bay @bronze bay @summer torrent

[wide void]

Stop mentioning random people

[pine stone]

@tidal sun @velvet vessel @fallow nacelle

[wide void]

Send screenshot of what issue you are facing

[fallow nacelle]

I thought my mom came out alive when you tagged me

My brother said he would text me if she’s fine

Don’t tag me again

[pine stone]

When I log in via Facebook, a new account appears

I tried to log in using the number, and this message appeared

[pine stone]

I'm sorry guys but I need help with my account

Guys, this guy is trying to scam

@wide void

[dry flint]

he is a scammer

don’t share any information with him

[pine stone]

I need to contact one of the administrators who can help me recover my account

[wide void]

It is a scammer do not share account details with any person. Pubgm officials will never ask you for your account information.

Consider blocking them

[wide void]

Can you translate that? What does it say?

[pine stone]

Ok my friend who can help me recover my account

[pine stone]

Yes

[wide void]

Let me know what it says.

[wide void]

Translate this text please

[wide void]

As I told you earlier. Pubgm assistance is done by this server or ingame. There is no certain account for it.

[pine stone]

Ok thank you for the information

I've been really tired for two days, and we've been communicating with each other. This person tells me he can help me recover my account

[wide void]

Unfortunately he can’t. And as for your issue I do not have any solutions wait for moderator to assist you. @static sleet

[pine stone]

My account is expensive. I spent more than $1,500 on it

[wide void]

Moderator will assist you momentarily

[pine stone]

Ok thank you very much🙏❤️

Did I send you a private message?

[wide void]

I am not sure I can be any of your help. I do not have solution.

[opal marsh]

Did his account get hacked?

[pine stone]

I think yes. I came from work. I tried to log into my Facebook account through Tuwaiq. He logged me into a new account

[pine stone]

Ok thank you
🙏

[opal marsh]

good luck G

[pine stone]

@static sleet Can this person help me? I sent a private message

[wide void]

They will help you here.

[pine stone]

Ok

[unborn barn]

any way i can fix this? remove the red text

[ornate thistle]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may fill out this form to request 90 FPS support on your device.

[storm flume]

Please contact the customer service for further assistance, @unborn barn. Refer to subpoint 5.4 in #faq for further information.

[ornate thistle]

Hello, @pine stone! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

[weak basin]

How can people shoot me through walls bro how ?

Fix this game

Brothers

[paper narwhal]

Will the spin really be here for 1 year? 😂

[weak basin]

prob just in game song

they created it

[weak basin]

na

[night cloak]

Hello

[primal bloom]

They told me that the moderators will re-launch the nicknames starting from the date creation of the game. This is funny! It's been six days and I still haven't seen it!! Change: I expect that PUBG is in a critical situation

[night cloak]

Greetings, PUBG Mobile Company, I cannot access my account due to the loss of my phone number, and I cannot withdraw the login because I do not have the number and I have a new number even though my account is linked to the Facebook account. I hope you can help me solve this problem.

Please, I want help. For three weeks, I have not been able to enter the game due to a broken phone number, even though my account has been linked to a Facebook account since November 11, 2018.

Do you want my Facebook link?

Please help me please 🥺

[jaunty nimbus]

Guys anybody having problem my game stuck on loading screen

[night cloak]

When I log in via Facebook, it does not accept it. It wants a verification code via the phone number, and the phone number is old and disabled, unfortunately

[jaunty nimbus]

Stuck here

[polar remnant]

Can i get wow invitation code ?

[polar remnant]

I need invitation code can anyone help me?

[night cloak]

This changed the verification method, and I have no other method except Facebook, and I noticed what happened. There is no PUBG support or employee here 🥺

[jaunty nimbus]

I'm using my sim internet
How to fix

[night cloak]

No, there is no one. It's all right. I deleted the game and re-downloaded it, and I forgot the disabled number that was linked to the account. When I log in, it wants verification via a code message, but I don't have the number and it is already disabled. The strange thing is that it does not accept login now except via the phone number. My head hurts from this thing.

I think that PUBG company is unfair because my account is verified by linking to my Facebook account. They should leave us an option if one of the linking options is disabled. I do not understand this company.

I can create an iron account, yes, but you are collapsing because your account has been playing with it for 7 years and you are tired of it, and you have everything, clothes and upgraded weapons, and now everything is gone like this 😭

I know this thing, but I did not link my account to an email account, only through Facebook, and the phone number and the phone number are disabled 🥺

Yes, I have an email on Facebook

I will try

[static salmon]

@celest shadow when error online for review pin 📌 tiktok live and account

[sour bay]

hello. I went to log into my pubg mobile account and all my data was reset.
I have videos, I've already made in-game purchases.
I would like my account to be recovered
She was linked via Facebook, Google.

hello. I went to log into my pubg mobile account and all my data was reset.
I have videos, I've already made in-game purchases.
I would like my account to be recovered
She was linked via Facebook, Google.

[formal marsh]

Hi, have you secured a screen recording by any chance?

[formal marsh]

It is what it is for now, @paper narwhal.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[formal marsh]

Hello, @polar remnant. You will not receive an invitation code by filling out the in-game Creator Application Form. If you get selected, then the 'Create/Creation' button will appear on your screen.

[storm flume]

Please contact the customer service for further assistance, @sour bay. Refer to subpoint 5.4 in #faq for further information.

[lean ibex]

To go approximately pk5 in pop battle,By winning over opponents by 5k pop,How much rounds can it approximately take?

[regal patrol]

How to report cheater?

[ancient path]

Hello i did 2 request to get back my account and i got 2 answers which One of these should i answer @formal marsh

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @regal patrol.

[formal marsh]

Hi, @ancient path. The first email is a confirmation that your request is currently under review while the second email asks you to provide information & attachments.

[ancient path]

@formal marsh so this answer is enough or no?

I answered to the email

[stable ember]

buddy got hacked

[formal marsh]

Trading, selling or purchasing game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities. You may contact the in-game customer service if you require further assistance.

[ancient path]

@formal marsh yeh I understand but I answered to the first email is that enough or I should answer from in game customer service

@celest shadow

[lean ibex]

This real?

[eager minnow]

Fake

Ask @echo dirge

[lean ibex]

Okay

He say it real

i’ll join

Wont do anuthing in it

[eager minnow]

Well

Okay

[lean ibex]

Ok

[echo dirge]

💀

[foggy spindle]

what does infrequently used graphic pack contain

[final igloo]

why is this still included in the resources? thats almost 2 years ago alr can someone explain

[placid vault]

Hi all

[sour bay]

@storm flume I haven't been able to solve it yet via #faq

[night cloak]

i am waiting answer please help

[full silo]

I Perches first 50 RP using 60uc rp voucher and then again next 50 rp 51_100 in 360 UC but i have one more 60uc rp voucher ? Voucher not applied why?

[knotty tiger]

yes

[open rover]

what will be next upcoming supercar skin

[meager panther]

No public information about that, @open rover . Keep an eye on #news for game related news and updates.

[verbal parrot]

How to report a player? I have video evidence

[night cloak]

I tried the same method but it didn't work unfortunately

[eternal tiger]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[lean oracle]

Can Some one give me control code for 4 fingers? i15pro max

[formal marsh]

Hello, @lean oracle. You may use the #pubg-mobile channel for stuff in this nature.

[odd ice]

It consists of skins that came at that time

[cyan citrus]

Trading of game accounts is a direct violation of PUBG MOBILE's terms of service: https://www.pubgmobile.com/terms.html. If you are involved in any such unauthorized activities, only you are responsible for your own loss. You should never share your personal account information with anyone or enter it on any third-party unauthorized websites. We unfortunately cannot help you with this any further through the community. As mentioned previously, you may communicate with the in-game customer service for further assistance.

[night cloak]

Yo Mods.. i’ve reported some cheaters which exactly knows my location and i reported but it said he is not using cheat, i already have video proof

[night cloak]

@formal marsh

[formal marsh]

Have you reported him in-game?

[night cloak]

Absolutely

They didn’t got ban

[drifting isle]

@cyan citrus Hey midasbuy does not give refunds ?

[night cloak]

I came there in 5 sec ago. I didn’t shoot any bullet or grenade i was proning there how exactly he knows my location

[drifting isle]

@formal marsh midasbuy does not give refunds?

I have no information about the expenses made on my card.

I reach Midasbuy through support but I cannot receive payment.

I talked to the bank, They said I could get paid from Midasbuy

In this case, if I send an e-mail to Pubg, will they delete the UC from the account loaded with UC and refund my money? @formal marsh

[formal marsh]

Hi, @drifting isle. It is stated in Midasbuy's Terms if Use that: "We will refund you for any Services or Items which you have already paid for but not yet received." ☺️

[drifting isle]

UC was purchased for another account without my knowledge

Where do I apply to have my contacts deleted and my money refunded??

[night cloak]

I guess I got ignored by mods

[formal marsh]

We unfortunately cannot assist you further with this through the community. Please contact Midasbuy instead at [e-mail].

[formal marsh]

We will get back on you as soon as we get information.

[night cloak]

Sure. You are the good mod i not like other

I appreciate it

[formal marsh]

We are all doing our best to assist you. We'd appreciate if you'd appreciate that.

[drifting isle]

I can't get any response from Midasbuy.If I contact the Pubg Mobile support team from within the game, can they help?

[formal marsh]

You can try.

[sour bay]

I'm level 68, when I logged in my account was reset. I urgently need to rescue. I spent a lot on my account.

I've been playing since the launch of pubg mobile global.

[formal marsh]

I'm back! Can you please provide me the screenshot of the decision made in-game resulting to "No Violation" of the reported player? Please provide your following details as well:

▫️ Numeric user Identification:
▫️ Server:
▫️ Device:
▫️ Network:
▫️ Country:
▫️ Your Operating System Version:

[formal marsh]

Please refer to subpoint 5.4 in #faq, @sour bay.

[sour bay]

I've already done the procedures. But no response.

[night cloak]

Sure. Im in a match i will after finished... so. Shall i write my info on this or cheater's?

[formal marsh]

You have to wait up until 14 business days.

[formal marsh]

Your information. 😊 And the screenshot which says that the user is not cheating.

[night cloak]

Sure wait a moment after my match is finished

[mortal laurel]

Whats the reward for weekly matches

[night cloak]

How can those who have not logged in to their account in the last 6 months recover their account?The account recovery form is complete nonsense. Please help. Is there another method? I have evidence.

[cyan citrus]

Please refer to the pinned message in #matches for more information. The UC rewards are temporarily paused for now.

[weak basin]

no

[radiant atlas]

how to contact the administration or moderator

I was hacked into pubg mobile, when I try to fill out the recovery, it gives me an error, what should I do?

[night cloak]

the same person killed me too

[hot axle]

Hello, my account was stolen, can you help me restore it?

[cyan citrus]

Please only use English language in the server, @hot axle. You may check regional communities through https://pubgmobile.live/regions for other languages.

Please contact the in-game customer service for further assistance with compromised or stolen accounts.

[cyan citrus]

Please share a screenshot of the issue you are facing when trying to submit an account recovery request in-game. Make sure hide any personal information if it is visible in your screenshot before sending it.

[oblique frost]

How do i save highlights to my phone

[sharp orchid]

When is the Hunter X Hunter collab coming in NA?

[ancient path]

@cyan citrus how many days i have to wait before answers form in game support?

7 or 14?

[cyan citrus]

You will receive a response as soon as they have an update on your case, @ancient path. However, you can expect a response within 14 days after submitting the request.

[cyan citrus]

It is only available in certain country/regions as of now. However, if you want it to be included in more regions, you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[ancient path]

Is this an answer where they are saying me to wait or to saying that i got rejected cuz I'm not understanding @cyan citrus

[slim fog]

‏, My account has been hacked for more than two weeks and I have not received any help and I cannot access it when I log in to "recover the account" because a thief sent the complaint before and extended it for a period of time." Can you give me a solution?" I can't enter my information. Because it is impossible to get ahead of the thief because he knows the timing of the complaint to be dismissed. He's writing fake information quickly just to stretch it out so I
‏can't give you correct informatio

[wintry estuary]

NWhat is the solution to this error?

[peak otter]

Oh I see now

[frank sundial]

Hi

[night cloak]

The max days to get wow creator acces is 30 days?

[ancient path]

@night cloak yes

[cobalt gazelle]

Hi, i need someone's help

[round cedar]

@ornate thistle

@worthy sinew

[round cedar]

I have 1 question

[ornate thistle]

This email states that your claim was unfortunately not successful, meaning it was rejected. Please submit another claim and make sure that you provide the customer service with all the required and accurate information.

If you submitted your previous claim on a less-used device, please switch to a device you frequently use to log into the game then submit another claim.

[ornate thistle]

How can we help you?

[ornate thistle]

If you have applied to become a WOW Creator then you will receive your application results within 30 business days.

[ornate thistle]

Please try changing your email address on the device you use frequently to play the game in order to pass the security check. Please contact the in-game customer service if you require further assistance regarding this.

[ornate thistle]

How can we help you?

[latent zephyr]

مرحبا

[storm flume]

Please do not use languages other than English, @latent zephyr. You may refer to our regional communities for other languages.

[latent zephyr]

Hi i lost the login data for my account in the game and i can no longer to log in please help me access my account again thank you id:51298229478

Please help me

[unreal geyser]

You can come dm in here when im in here chat 6D time out idk

delfin

[latent zephyr]

Please i need help i played this game for 4 years i dont wont to lose my account

[storm flume]

Please contact the customer service for further assistance, @latent zephyr. Refer to subpoint 5.4 in #faq for further information.

[latent zephyr]

I need help please

[pulsar mulch]

yo will my metro royal inventory be reset?

[ancient path]

Ok thank u very much

[latent zephyr]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @latent zephyr. Remember to read through #faq before asking questions in the support channels.

[latent zephyr]

How can i reback my account if i loss my login data

[storm flume]

Please contact the customer service for further assistance, @latent zephyr. Refer to subpoint 5.4 in #faq for further information.

[latent zephyr]

Where can i find the customer service

[pulsar mulch]

yo will my metro royal inventory be reset?

[queen maple]

When u click watch friend in game ( limited functionality ) wt dos that mean ?

[naive jasper]

Hello, I have an important question: how can I get a seasonal rating points card? Why do my friends get it and I don’t, and they didn’t leave the game?

[weak basin]

Hello brothers and sisters from pubg dev please make this sh #1183112774600102061 i have to fight so many players just to test one thing helloo do it

[opal marsh]

Yo mods i am confused about this when I add people for the first time it says that we are old friends

@cyan citrus

[weak basin]

fk this sh man

[formal marsh]

Please refer to the previous reply, @latent zephyr.

[bronze idol]

Quick question. Anyone know how to attach custom skin attachments to the weapon? Got the UMP and I’m trying to attach the custom mag and laser sight, but doesn’t seem to work. I go to the workshop, select the attachments, but when I back out, they remove.

[rotund kernel]

When ill become a creator its been more than 40 days

[wind mist]

Hello I am not getting code of phone number

@formal marsh

<@&481161015728406538>

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[cyan citrus]

Hello, @sullen hull, @silent blade and @paper narwhal! The lucky spin with Midknight Dacia is supposed to last until the end of the year. This is not correct:

This is correct:

[formal marsh]

Hi, @wind mist. Only selected players will receive an in-game mail within 30 business days of submission.

[formal marsh]

Hey there, @bronze idol. Can you please provide us a screen recording of this? Hehe.

[storm flume]

Please contact the customer service for further assistance, @wind mist. Refer to subpoint 5.4 in #faq for further information.

[ancient path]

@formal marsh sorry zobel if I send the infos they ask me about the account that got hacked I can have the account back right?

[formal marsh]

Hi, @ancient path. The decision is up to the CS Team.

[ancient path]

So there Is a chance that im not getting back the account if i send all the Infos? @formal marsh

[tender portal]

I want to contact technical support for the game

[formal marsh]

If they think that sent information do not match the records.

[storm flume]

Please contact the customer service for further assistance, @tender portal. Refer to subpoint 5.4 in #faq for further information.

[ancient path]

@formal marsh I have all the payments too is over 30k € of payments and I have all the movements and that can't be enough?

[formal marsh]

We unfortunately cannot provide you further assistance regarding this one, @ancient path. Please feel free to contact our in-game CS Team.

[ancient path]

Ok thx

[formal marsh]

Glad to help.

[tidal granite]

Hello I recieved discord code where is it enter

[meager panther]

Please elaborate.

[wispy bough]

Hi

i need PUBG Mena server link

@light trout @celest shadow

[cyan citrus]

You can find regional communities through https://pubgmobile.live/regions.

[rotund kernel]

What to do then if i got rejected

[night cloak]

Stuck here for ages, have tried everything....is there a fix for this?

[static stag]

@night cloak kindly provide us a video of what you mean by you don’t have the katana button.

[queen maple]

Wt does that mean !?

[median belfry]

could someone tell how do u use authorised login? how do u scan that qr?

[cyan citrus]

You cannot spectate players using phone devices while using an emulator.

[queen maple]

Ahaaaaaa !

[cyan citrus]

We will try to get a confirmation regarding this and get back to you if we have more information.

We will try to get a confirmation regarding this and get back to you if we have more information.

[hazy pawn]

Where can I locate the match ID to assist developers/managers with my problem in-game?

[queen maple]

Idk if i ask this question here but any information about this event, it wll come back or not?

[cyan citrus]

The match ID is available at the bottom-left screen while playing that match. You can take a clear screenshot or make a video recording of it.

[hazy pawn]

Thank you!

[queen maple]

@cyan citrus And i have 2 other questions

[meager panther]

Hi. The Purchase Event is already available in the game.

[queen maple]

Check the picture, hte old one is much better ^^

[meager panther]

Well , no information regarding that but if you have any feedback regarding this, feel free to provide your feedback through #996458713126797405 in compliance with the channel's guidelines.

[queen maple]

I get it thank's

[cyan citrus]

Hello! What is your country and the device you are using?

[queen maple]

About spectate question, why when some one enter to watch. i dont get the yellow thing like before, or like reservation notice ? ' to see who is watching u should randomly by ur slf click on the msg thing and check if there is any one or not!

I remember old days, forget which season when some one watch u u get the yellow notice like the reservation now

[night cloak]

Pakistan and it's an infinix zero x pro

[cyan citrus]

Please clear game cache and reset the network settings of your device one time through device Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth > tap on Reset settings and Reset settings again. Restart your device and try to open the game again, @night cloak.

[night cloak]

Lemme try

[quick badger]

If we win this crew challenge, do we get invites to PMCO?

@cyan citrus

[cyan citrus]

You may receive a notification when a friend will send you a team reservation using the ''Reserve'' message or if someone sends you a message. A player will only be able to send you a team reservation if the ''Allow Reservations'' option is enabled on your end:

[queen maple]

Yea exactly, i'm talking about if some one enter to spectate me, i wanna get notification like reserve or msg ^^

[cyan citrus]

No. You will not receive an invitation for PUBG MOBILE Club Open for winning or being the finalist in All-Talent Championship. Please feel free to use the PUBG MOBILE Esports Discord server in the future for questions or concerns regarding Esports: https://discord.gg/esportspubgm.

[latent zephyr]

He always told that

And i type all things right

[night cloak]

Nope, not working. I tried switching to data, as well as a different wifi but still not working

Only thing that does work is starting the game without internet and then turning internet on when it says error connecting and tapping retry. That downloads some resources and gets me to lobby but after that all resource downloads are frozen and i can't even open the resource center.

[cyan citrus]

You will not receive a notification when someone joins as a spectator, but you may be able to check it through the chat options. If you have any feedback in this regard, and if you believe notifications should be added for the spectators, feel free to leave your feedback through #996458713126797405 in compliance with the channel's guidelines.

[queen maple]

Thank u

[latent zephyr]

What should i do

[quick badger]

And what do we get if we beat the crew if we are 1 other than the title?

[cyan citrus]

Please try to perform a routine repair of the game from the login menu of the game. If the issue still persists, please try to change your DNS settings. You may refer to #faq sub point 4.3 for further instructions in this regard.

[cyan citrus]

You may check my image to get more information regarding the new rewards in the season 17 of the All-Talent Championship:

[cyan citrus]

You're welcome!

[night cloak]

Tried...no luck

Game can't download update files

[cyan citrus]

And from where did you download the game, @night cloak?

[cloud flax]

How do you get rename cards

[night cloak]

Play store ofc

[faint nebula]

Why does it say leaving the match before jumping wont affect my results but after I leave the match shows in my results and ruins my stats and win streak? This game is broken. I left the match while in plane after all my teammates left the match

[meager panther]

You can get a free Rename Card after reaching level 10 by going to: Basic Info > Player Level > Level 10 and collect the Rename Card. (You can only collect it once, you may have already collected it if you are above level 10.)

Or you can purchase a rename card with 180 UC through Shop > Treasures.

[left spindle]

How to recover my hacked account, can anyone help?

[meager panther]

Please contact the customer service for further assistance, @left spindle . Refer to subpoint 5.4 in #faq for further information.

[left spindle]

Thank you

[meager panther]

You're welcome.

[cyan citrus]

Can you check if you have the developer options enabled for the device and try to disable the developer options?

[night cloak]

Already disabled cuz it messes up some other games

I'm starting to think my isp blocked the game

[cyan citrus]

If one or more of your teammates left the match on the spawn island, leaving the match on the plane will not affect your K\D ratio or the rating points.

[cyan citrus]

Can you try to open the PUBG MOBILE website and see if it is working normally: https://www.pubgmobile.com/ ?

[faint nebula]

It affected all my stats and ruined my win streak for achievement

[night cloak]

It doesn't

[faint nebula]

So it also affected my k\d

[night cloak]

Website isn't loading

[faint nebula]

The game counted as played match and affected my stats, only points were not deducted

[cyan citrus]

If you can record a video that will show it when leaving the match on the plane when your teammates have already left the match, and show your statistics before and after the match, feel free to submit a report of this issue through #996546243859853424 in compliance with the channel's guidelines, @faint nebula.

[uncut cape]

Is there any way to get a rp voucher for free? I have 330 uc and I'm 30 uc off and I can't buy any uc 🥲

[cyan citrus]

Then it should be an issue on your end. Please try to contact your internet service provider for further assistance with this.

[night cloak]

K thanks for the help

[faint nebula]

Unfortunately I'm not doing it again as it ruins my stats and obviously I didn't record because I didn't know this would happen

[cyan citrus]

In that case, please try to contact the in-game customer service for further assistance with that incidence, @faint nebula.

[meager panther]

Unfortunately not. But you may participate in #matches, #game-events, #events, #1092923511019942039, #opportunities and #cheating-news for a chance to win UC and other rewards.

[formal marsh]

Hello there, @foggy spindle. Apologies for responding late. The Infrequently Used Graphics Resources pack may include various graphical assets that are not commonly used in the game. By downloading this resource pack, you can enhance the visual quality of these infrequently used elements.

[faint nebula]

It's a joke that I can only write 300 symbols in there to describe my problem

[cyan citrus]

You can try to describe your issue and include screenshots as reference, @faint nebula.

[left spindle]

My friends' account has been hacked what should we do?

[buoyant ore]

Where can I find a link to google form to submit a cheating report in TikTok?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @buoyant ore.

Please contact the customer service for further assistance, @left spindle. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

You can purchase rename cards by navigating to Treasures in the game shop:

[amber kraken]

Known bug?

( i tap the hunter × hunter crate)

[indigo musk]

Guys is the iphone 11 pro max still good in pubg interms of graphics and frames?

[meager panther]

You may ask from the awesomest community. #pubg-mobile #chat .

[indigo musk]

Oh ok thank you

[meager panther]

You're welcome.

[radiant crescent]

Can the game official send me a match record?

[meager panther]

Can you please elaborate on the issue you're facing?

[radiant crescent]

I got 2 kills with 1 bullet and I needed a record of it, I made a great hit.

[ornate thistle]

You can report it in #996546243859853424 in compliance with the channel's guidelines.

[storm flume]

Please do not use languages other than English, @delicate remnant. You may refer to our regional communities for other languages.

[ornate thistle]

Hello! You can check out your match highlights to see if you have captured that moment.

[radiant crescent]

I did it in the arena too man🥲

[radiant crescent]

I wrote to support, do you think they can send it?

[native anvil]

Please be advised that buying, selling or trading game accounts is against PUBG MOBILE's terms of service.

[modern quest]

How do i turn my microphone input low? I mean make me sound quieter to people without actually muting myself?

[ornate thistle]

You can refer to the reply the customer service will provide regarding this.

[ornate thistle]

Hi! You can adjust your microphone input from Settings > Graphics & Audio > Audio > Microphone.

[plain oriole]

Im confused r molos bugged now or what

Do they just disappear after making a door break?

And not make any fire appear?

[weak basin]

Peek and scope dont work

Hello

Pubg

fix this bro

[radiant crescent]

What is your device working?

[ornate thistle]

You can report this player's in-game avatar through the built-in report feature, @night cloak. If your report gets verified then you will be notified of the outcome via in-game mail.

[ornate thistle]

You can report this issue in #996546243859853424 in compliance with the channel's guidelines.

Hello, my , @frank cypress has been hacked!
I have already written to support for 2 weeks, but they do not want to help me

Hello, @frank cypress! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

Do you mean that players and air drops load in before buildings do?

If you believe that this is a bug, you can report it in #996546243859853424 in compliance with the channel's guidelines. 🙌

[steel rover]

Hello i have a problem

On Tdm room, my button doest work everytime

like i have to press many times just to work oe time

And delays too

[ancient path]

@ornate thistle i have a problem with the claim can u help me

I had this name but i dont Remember the invisibile letters how can i do It now?

[ancient path]

@static sleet @celest shadow

Anyone?

[celest shadow]

You can use letters such as “ī” or “ū” to achieve this.

[ancient path]

@celest shadow yeh but i dont Remember which One i used

So what should i put on the claim to get my account back

[celest shadow]

Both will give you the same effect.

[ancient path]

So i can put random letters?

[celest shadow]

Since you need it to provide to the customer service, it might be better to search up the account with the numeric user identification and copy the username.

[ancient path]

Bro im putting my old Nick

I dont have that nickname rn cuz i changed it One time and i Remember the last One before the hacker changed it

But It ask the last 2 names

How can i complete this

😭😭

[celest shadow]

In that case, you will have to try and remember which invisible characters were used in your previous username.

[ancient path]

So if I don't remember my account is gone forever?

[ancient path]

But I have all the payments record

Or that is not enough?

Like is over 30/40k €

@lime juniper any other solution? I mean there has to be a solution I spend over 30k

[next ridge]

Guys I wanna put some small amount of $, like 10 15 max atm
What would be the best way in terms of usage/uc?

Subscription looks interesting

[ancient path]

@next ridge Bro this Is support chat btw RP Is the best choice

[worn crystal]

How do I put my picture from social media on my pubg mobile avatar ?

[celest shadow]

Please provide information accurately before submitting the claim. Wait patiently for a response.

[meager bolt]

Does this Molly got some kind of kill message or something?

[bronze idol]

Yes it does

[meager bolt]

Do we have to upgrade that shi up?

[bronze idol]

Nah you don’t. Comes with the elimination broadcast.

[meager bolt]

Hmm

[meager bolt]

I just tried it, but it doesn’t has any elimination broadcast?!

I think it just matches levels based on ur UMP glacier level… duh

[jaunty topaz]

Aoa how to change uc region in pubg

[ember hedge]

Hi

[bronze idol]

Yeah actually u are probably right. I have the kill feed animation for it, because my ump does as well.

[ornate bone]

Ne bi bağlantı kaldırabiliyorum nede ekleyemiyorum yardımcı olursanız sevinirim

[meager panther]

Could you please change your in-game language to English and share another screenshot?

[meager panther]

To change your In-game profile picture into a custom image, you have to first change image of your main social linked to it.

[meager panther]

Everyone has different opinions , but you may ask from the awesomest community #pubg-mobile #chat .

[torpid urchin]

My account has been hacked and i need help