#questions
1 messages · Page 116 of 1
Hello everyone how you doing.. I am here to ask you something.. my I’d was hacked last week and now it recovered but one problem in my I’d . Problem is that I have 4 materials before hacking account but hacker upgrade mg3 and I don’t like it sa Pubg will recover my materials
Please refer to the pinned messages of #matches for further information, @buoyant ore.
Unfortunately, the items and currencies spent on the game cannot be refunded. Please be advised that your account security is your own responsibility and you are responsible for the actions of your account.
For further assistance regarding this, please contact the in-game customer service. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
Hi, I have a question about the PUBG Rulebook for official competitions. There is a "Parent or Guardian Consent Form," but can people who are younger (13-14 years old) join, or is it only specific to people who are 16 or older?
@formal marsh can u help me about upgrade car skins?
Like i want ask u how to get it whats are options?
Or how much UC i need spent to get it?
@junior birch
Depends, @meager pumice. I do not have any information regarding this. Please ask other players in the #pubg-mobile discussion channel.
So if i go by safe accelerate i need put around 24k UC right?
Please refer to my previous response.
Yes ok srry i asked there
hi , i got weird issue today morning i was playing normally on pubg mobile then i got error message "please login in again" when login it's moved me to make a new account !
i try to reset password throw email and game play i didn't get any message !
anyone facing same this issue today ?
Please contact the customer service for further assistance, @honest nest. Refer to subpoint 5.4 in #faq for further information.
Hi, @rose lily.
Glad to know that you got your account back. Unfortunately, restitution of materials is not possible.
Hi, @meager pumice.
Is there a specific car skin that you are planning to upgrade?
Hello there, @acoustic inlet. Which log-in method did you use?
how can I get my old account back?
@formal marsh My account got hacked today please help me out
Anyone please 🥺
My account was working properly yesterday night than I woke up today it got hacked
I am not able to login anymore
Hi, @sacred ravine. If you have linked your account to any social media platforms, email, or mobile number — you can log-in as usual.
Please contact the customer service for further assistance, @rose leaf. Refer to subpoint 5.4 in #faq for further information.
like I did not already try that
few months back I let the neighbours kid log in
he got scammed
all I have is the 3rd link
and it asks for some kind of code sent to a number
whose number that is idk
I tried to report
but did not help
@formal marsh
what can I do
google play + email
google play when i login > give me new account to create
email when i try to reset password or ask for password , i don't get any email from pubg
<@&481161015728406538> i have my fb and email linked to my old account but it says I cannot log in because of unrecognized device and to verify with a sms code and that number is not mine
what do i do
Please contact the customer service for further assistance, @sacred ravine. Refer to subpoint 5.4 in #faq for further information.
Please refer to this response as we unfortunately cannot assist you further: #questions message
then who can assist me
The in-game CS Team. 
Hello, can you tell me what to do, my account was hacked
asks me questions about last six months when I have not played in a year
Hi, I have a question about the PUBG Rulebook for official competitions. There is a "Parent or Guardian Consent Form," but can people who are younger (13-14 years old) join, or is it only specific to people who are 16 or older?
Try to click on the "Change verification method".
Please contact the customer service for further assistance, @signal valley. Refer to subpoint 5.4 in #faq for further information.
I did that
asks for a code to be sent to a number which I do not own
We have already provided you a response. Kindly refer to that.
Idh any for now i want buy it
Cheaper ones can be found through: Crate — Workshop Supplies — Vehicle Upgrade/Modify Vehicle
There are 2 Crates for each classification; 2 Crates for Vehicle Upgrade & 2 Crates for Modify Vehicle.
Yes thanks but i am speaking about Pagani and that types
You have to acquire the upgradable vehicle skin first.
seems no one had this issue before and discord not a real in game support , so i will try contact in game support
Yes ik that
Is there anything else I can assist you with?
No its alot money for me to put on 1 skin and in mean time not be 100% sure i Will get it
Hello
I wonder wither the gameing devices that makes you shot with single guns really fast is against the rules?
I see a lot of people who use sks like a smg cuz their device do it for them isn't that cheating some how?
I understand that you can have high frames because of your good device but make it shoot for you thats quite different
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @alpine quail.
And how exactly do we report these behaviors?
I checked all in-game report and none of them is about useing this method
I have a question
Is it still possible to get this achievement
If so, how cause I've been opening RP crates but it never fills
You can report cheaters through the report feature and select Cheating and Others and include a brief explanation in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through http://bit.ly/3ZCEgg5.
You will need to get 825 Royale Pass points from non-Elite missions to count as 1 point towards the achievement.
Wait. Non elite missions. Meaning the missions we can complete without the buying Royale pass?
Correct.
@junior birch when will be added rewards for 6500/7000/7500 achivment points?
There is not any information regarding that. Feel free to share your feedback regarding this in #996458713126797405 in compliance with the channel's guidelines.
You may also keep an eye out on #news or follow the social handles of PUBG MOBILE for any announcements or in-game.
Ok
Any active moderator here?
Does anyone know why the game looks like this?
Sometimes, even after restarting, this bug still appears
1 of the 2 reasons
1: Your device failed to load graphics
2: Corrupt resources
Which device are you using and what's your graphics settings?
My computer is currently better than the one I had, and I didn't have these problems, and the drivers for my 1060 are always up to date, along with DirectX and Microsoft Viruals
Do you have the latest Geforce Game Ready drive
Ohh it's a PC version. Try reinstalling your emulator then. Your emulator might be the one causing the issue
Which emulator is it by the way?
I use gameloop beta64
yes, version pc 😄
Well, I'm not very good with troubleshooting PC issues. But I believe the best possible reason for that issue is the emulator. You should try reinstalling Gameloop. If it doesn't work, try using stable version of the emulator.
Just restarting it several times, until it goes back to normal, and that's annoying, because when I restart it, the game stays at 30 fps,
I said reinstall, not restart. You can try that if you want
Right, but I've already done that, I even formatted the computer two months ago, the system is still brand new, without many things installed and still this problem appears.
Then you can try reporting it to Gameloop. They will figure it out with PUBG MOBILE people and fix it.
@torpid quail Know anything about this bro?
Okay, I already did that too, I already reported it. But still, thank you very much for your attention, friend.
I hope someone replies to my question too 😂😂
I've been waiting for 2 days now
how do this mission???
Review 800 videos, when i have more than 800 review videos
Requirements are met, but incomplete lol. maybe there something else that is not mentioned?
You will need to review 800 videos in total during the season, @loud swallow.
My teammates can't hear me. With and without the earphones.
I did a repair but no fix!
What should I do?
Can I talk about my account?
We are unable to provide assistance if you do not ask a question or state a problem, @untold roost. Remember to read through #faq before asking questions in the support channels.
When premium coming to game?@junior birch
It should be available after the current Custom Crate.
Thanks man bro do u know maybe which gun Will it be in it
No information in this regard. You may keep an eye out on #news for any announcements or in-game.
Ok man thanks
Can I talk about my account?
When i link my email to my pubg and set the password can i change the password?
How can i talk to customer supoort ?
Encountering issues with your account? 🤩 Check out this breakdown for our customer service tool that assists with account errors and lost accounts!
📲 https://pubgmobile.live/Banpan
#PUBGMOBILE #BANPAN
For more information, pubgmobile.com
📱DOWNLOAD PUBG MOBILE
iOS App Store: https://tinyurl.com/nwd78kvn
APK (1gb): https://tinyurl.com/v8wcc...
Will deston/paramo/taego/rondo ever be added?
We are unable to provide assistance if you do not ask a question or state a problem, @clear crest. Remember to read through #faq before asking questions in the support channels.
Please contact the customer service for further assistance, @rotund herald. Refer to subpoint 5.4 in #faq for further information.
Hello, @drifting heath.
We unfortunately do not have any information regarding this one. Once we do, we will publish further information in #news.
Hello I want to ask question .. yesterday my account was recovered from hacking but now I can’t link my social media account
Hello my account has been hacked and it's been 5 months. There has to be something wrong with the appeal system Error, I am the original owner yet my own appeal gets rejected. I have my uc transactions from day 1 of the account and have entered them correctly to only have my appeal rejected. Please let me know if you could personally have a look. I'd appreciate it @lime juniper
Is the vengeful skull sweatshirt a rare lucky airdrop item?
Beware scammer trying to claim information account acting as official Pubgmobile support to appeal and steal your account so they can keep it
Hello, Am here to ask a Simple Question, when Is The Purchase Rewards Rebate Reseting, Today Is the day They Reset It Cuz On the event It Said today But Its not rested, needed To clear this
Hello
hello i have applied for wow creator ,, its been 12 days i havent recived any code or confirmation??
How to save vietnam account?
Hi.. I cant buy uc from midasbuy and dont have my region..what i can do?
details mean: country, Net/wifi,
UAE, 5G Etisalat wifi
The current Purchase Gift and Amazing Rebate events will be available until 2023/12/31 at <t:1703980800:t>.
If you have completed the requirements and have successfully submitted the application then a mail within your in-game inbox will be sent within 7 working days if you have been selected to become a World of Wonder creator.
If you have not received any mail within the in-game inbox regarding the World of Wonder creator application then it means that your application is rejected, the application acceptance depends on your submission.

Please contact their customer service for further assistance through the e-mail below:
My tablet is HONOR Pad V7 Pro90 FPS conditions met if I can, I hope to be in 3. In version 0, add my device to 90FPS. Many games on my device have 90FPS and hope to adapt
Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.
For further information regarding this, please refer to this message: #questions message
@junior birch i have send there 3 days but nothing
Can someone help me with something?
Try selecting the available regions. If your region is not visible in the selection menu, choose "Others" to proceed with the payment transaction. For further assistance regarding this, please reach out to them using the previously mentioned customer service email. If you do not receive a response, contact them again or wait patiently.
Also, please be advised that this channel only provides support regarding the Global English version of PUBG MOBILE.
Please state your question.
So i logged out of my account about 7-8 months ago and when i logged back into my account about 2 weeks ago i saw someone is playing with this account for some time.
I didnt gave my account info anywhere or visited any illegal websites just logged out and logged in after a while you know why?
I had this account for 4 years
Since s8
Then someone just hacked it and the account know me as an unknown device now
If you are able to login into your account, you may consider logging out from all devices in the account settings, changing your password, and enabling two-factor authentication for your social media and PUBG MOBILE accounts.
If you do not have access to your account then please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
He linked his email and phone number
How should i unlink that?
My account was only logged into the Google and his device was not even logged into that
I contacted with customer service and i provided the account info they asked for unlinking option but its just several rejecting
If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account, @cursive crypt.
If you have an access to any of the linked login methods or have access to your account, please contact the in-game customer service through "Help" located in the top-right corner of the login menu. You can also submit an Account Recovery claim to unlink compromised social media accounts linked to your account through there.
I can log in
But i want to remove him from my account
What is account recovery?
@junior birch i try everything but nothing .. and "Others" not working for me... Thanks ! pagani dont want to come today..
Then, you may refer to my second sentence of my previous message. You can submit an Account Recovery claim to recover your compromised account, @cursive crypt. You can do so through here:
@junior birchyou know why with 1660 gtx and monitor 165hz and game dont have good graphics? pc .. because game support phones?
The game is supported for mobile phones, tablets and emulators such as GameLoop. If you need assistance with emulators, then you may contact them through their website. There are many emulators available but the only recommended emulator is GameLoop at https://www.gameloop.com/, @sweet merlin.
Will it reset or Take a few days before it becomes available Anything like that?
No information in this regard. You may keep an eye out on #news for any announcements or in-game.
Alright Appreciate The Help 👍
Hello
There are Run instructions that I use to clean my computer. is it safe or will i get banned? like. recent . temp. %appdata% . recent temp. %temp%. prefetch . recent .
Thanks let me try!
I already change my profile picture google account like 2 weeks ago.but in game the picture still doesn't exist in game
Single bind
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.
Please make sure you have logged into the correct account. Try resetting your profile again and wait a day or a few hours for the game to load your profile picture and check your profile settings. If the issue still persists, then perform a routine repair from the login menu and see if it makes any difference.
How to save vietnam account?
Could you please elaborate, @pearl kestrel?
My old account, I just want to log in, I think it's from 2017, I can't log in
I can tell you the id if you want
Did you transfer your account to the Vietnamese version?
Yes, I think I made a mistake
If you do not reside in Vietnam, it is not recommend transferring your account to the Vietnamese version, @pearl kestrel. Once you have logged into the Vietnamese version, you can no longer play or transfer your account data back to the global English version of PUBG MOBILE.
It is a concept that is been made by the community on Reddit a few years ago but there is no information on whether it will be available in PUBG MOBILE or not, @normal fulcrum. You may keep an eye out on #news for any announcements or in-game.
I heard it's from Beta 3.0
So beta version doesn't have changes to Erangel?
How many squads can fit in Nusa?
32 players (8 squads) are needed in minimum to start a match in Nusa.
@eager minnow
Sorry for the confusion. In order to start a Nusa match, it would require 32 players (8 squads) to be able to successfully start a Nusa match.
No problem
Just asking cause I have to reach top 10 and I guess I can just jump outside zone and I'll be in top 10
@junior birch Are you free right now and can you please help me complete the mission?
Please use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @granite viper.
i have a pubgm acc created eith google play acc, i want to delete it how? im on Android theres no delete button
i want to delete it because idk how and when it was registered, may i just dont rmb, but now i want it gone so that i can link it my main account which is created with facebook
If you are unable to locate the button to delete your account on your Android device, you can follow the instructions at https://www.pubgmobile.com/datasubject, @onyx briar.
i have a pubgm acc i try to access but i fond an 2auth with number phone its not mine (i login bt my twitter account)
Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
Thanks sir
Hey anyone who can help me with my account ?
Here's the problem is..
I bought an account from a guy. That account got e-mail linked to it. He said he couldn't reach the email again due to his phone number got disabled ( SOMEHOW DUH ).
He is trusted because i've been using the account almost a year now. I've tried using the customer support on PUBG MOBILE to remove the linked email but still couldn't. Is there any way to remove it and link it to my email ? Thank You in advanced for those who replied to this message.
Unfortunately, the customer service will not be able to assist you since trading and exchanging accounts is against PUBG MOBILE's terms of service. Also, it is players' own responsibility to keep their account safe, you may create a new account to play the game instead.
How can I join esports team in UK ?
bruh how would i know the acc registration date and they changed the profile that screenshotting your own user details is impossible due to changes they made themselves
Has someone messed up and realised 3.0.0 on Amazon by mistake? Whatever the reason it upgraded last night and won't let me in on my account and won't let me create a new one.
You may follow the social media handles of PUBG MOBILE Esports through #community-news message for further information regarding official tournaments and/or custom-matches, or you may go to #tournaments and/or #matches for community tournaments and custom matches.
Ok thank u
You might find the registration date or the linked PUBG MOBILE date in the settings of the first social media account linked to your PUBG MOBILE account.
Could you please elaborate by sending a screenshot of the issue you are facing?
WHAT DO U WANT
The bugs thread has a post about Amazon Store installing version 3.0.0, which is what has happened to me. The upgrade, as they always do, forces me to re-enter email login details and re-verify - which doesn't work. I'm not sure what else I can say - I entered the verification code, it didn't work. Now I'm told I have tried too many times. There are no announcements about 3.0.0 being released - it's still Beta from the look of it?
3.0 version update has not been globally released yet. Please download a stable version of the game at https://pubgmobile.live/apk and try again.
If you are having issues logging into the game, make sure your credentials are correct or try other login methods.
Alas, installing via Google Play or the APK means I can't run on a Kindle in "Game mode". The App has to be installed from AppStore for that to work - but without game mode it lags a lot so I gave up a couple of months back. If 3.0.0 isn't L:ive, someone needs to put the AsppStore version back to 2.9. And more importantly, they need to tell us it's a something they're working on because needless to say, it is frustrating...
Ses ihlali için kim yardımcı oluyor
If your App Store does not give you a full experience of PUBG MOBILE, then you may download it from other official sources such as Google Play, APK aforementioned above, et cetera. Otherwise, you may wait for the next version update to be released globally.
Please also be advised that use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.
happy birthday
Happy birthday @heavy basin
Try it yourself from AppStore before telling me what to do, perhaps? "Game mode" on Kindles is s slightly less good version of game mode on any Google Android device - it stops other apps interrupting the game. It is not a cheat - the opposite - it makes the game work
happy new years 🖕🏻
Can someone tell me that if u published an Map on WoW can it be modify after getting published on public? i meant edit* to add remove objects or etc..
Can someone help? My account was stolen 3 weeks ago. The person who stole it added his own phone number and activated the 2-step verification. I have created a request 3 times. the first one was rejected because I entered incomplete information out of fear at the time. 2. It was rejected because I created a request except for the most played device. 3. I entered completely and although I created the most played device, it was rejected within 1 day. When I type from Gmail, they pass me by with an automatic message. What do I need to do to recover my account? will I not be able to recover my account?
You can update your map by going to "Creations", "Published", select the map you want to update and click on "Update" at the top-right corner of the map-information page. Once you edit your World of Wonder map, it will be published for review to determine if there are any content that violates PUBG MOBILE's terms of service.
You may join the World of Wonder community at #news message for further assistance regarding its game mode.
If the in-game customer service has determined that your request cannot be approved, unfortunately, your issue cannot be assisted further through the community. Your only option is to submit another claim in-game with accurate and required information and reach out from a device you use more often.
- All the information in my request was correct and I created it from the device I played the most. apparently, when the first request is rejected, they don't bother to look at the others. what a great company.
What is this Rule no.6
Can someone please explain it to me...?
Where I can find the "Gift and Request Panel" ?
So after doing changes , will it gonna rewrite on the orginal published map automatically or do i have to republished it? and can u test the map with someone else before publishing it? to cheak bug and glitches?
The originally published map will be updated according to the changes you have made in the edit.
Please state your issue.
and also can i test the map with someone else "Non Creator" before publishing the map?
My account was stolen 3 months ago and I recovered it now, but I cannot log in to the account. This word appears and I do not know what to do.
??
You may join the World of Wonder community at #news message for further assistance regarding its game mode.
You have reached the device login limit for today. You can try logging in on this device tomorrow.
Tomorrow or a week?
Tomorrow, @midnight summit.
Hi my primary Gmail I'd which I use to login into pubg was hacked is there anyway to recover pubg account ?
no. they doesnt help. you just can submit claim.
i tried everything but they doesnt help
I have not gifted anyone anything for the past few days but everytime I try to gift my friend popularity it says something about space or I have gifted too many people today.
what do I do?
To pass the security check, please log in with a device that you use often to log into your PUBG MOBILE account, or maintain a good behavior on the current device. If you need further assistance regarding this, contact the in-game customer service. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
Please ensure that you have met the synergy requirements with your friend. You may be limited in using the gifting feature if you have sent too many gifts during the day. If you are, try again tomorrow.
I logged to my alt pubg account to just play some games and when i wanted to go to main account it won’t let me it still shows the alt account and nothing else, i linked both accounts with facebook
@junior birch can help?
What is the device you are using, @night cloak?
Iphone 11
Go to Settings, scroll down until you reach Safari. After that, scroll down in the corresponding menu, click on Clear History and Website Data and then try logging in again.
Game settings or phone?
Device settings.
Please refer to my previous response. You need to go to your device settings, search "Safari", scroll down within the "Safari" settings and click on Clear History and Website Data. Once you have done that, try logging in again in the game.
All history?
Correct.
Tytytytytytyyy
i have a question , how do i set healing items like medkit inf? in Wow Creation?
i meant all healing item
Please refer to this message, @maiden thorn.
Hi, to complete this achievement, all game use only snowball weapon? and kill last enemy with it?!
The whole team needs to win the match by using the Snowball Blaster only. You will not be able to complete the achievement if any of your teammates uses a different weapon other than the Snowball Blaster.
Oléééé !
Any tricks to complete ?
That is the only way to complete the achievement, @queen maple. You may use the #1092960389219766342 channel if you need help with the achievement.
TY
How do you redeem or get the Aston Martin cars
If it's not available, why is it still in the game
The Rebates is gone, do we know when they will update the rebate
I waited for uc rebate to reset for new ump. M f s didn’t brought it back
I completed in solo livik. It’s better if you turn auto pickup off. Only use snow blaster to kill enemies
Sadly in emulator server, you wait more then 7 years and the game not started yet, idk why they shutdown sv in solo mode for emulator players ^^
But thank's for info! nd happy new year²
they usually come back every 2 months or so
when the new rp is out
In that case you can complete it on phone and match making is faster during day. Happy new year to you too
Ok let’s see
any update about pubgm relese on google play games pc version?
Iam getting so many reports from battleground mobile India about account HACKED so get the hacker account recovery features to bgmi as well!
Get this hacked account recovery to bgmi in the battleground mobile India 3.0 major update?
Seems like you got wrongfully accused,happens to the best of us…….
@lime juniper could you help him out?
its becZ you teamed up with enemies
no
I spoke with this guy and he said that there wasn’t even a teammate revolved it was simply a guy that chose not to kill him becuase he lighted up some fireworks in-game
@covert arrow it’s permanently banned sorry come again 🫶🏼
@lime juniper is it true?
We provide community support only for the global English version of PUBG MOBILE here, @chrome jasper.
Please refer to subpoint(s) 2.12 in #faq for further information, @covert arrow.
I got an investigation major role two months ago, and applied for an eagle review system. But still now, not accepted my request for an eagle review system @lime juniper
Will the Rebates come Tomorrow, Trying to spin for the ump 
can anyone answer my inquiries its just been left unanswered
Can I question?
you can look thru the context by clicking on the replies to the original message
not a hacker
Max 100?
hes finished the RP to level 100
and those are ALL of his RP points from the whole season combined
My account has been hacked, can you help me?
somebody ban this hacker
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.
Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
i ain’t got time for that, you should report him.
No information in this regard, @loud warren. You may keep an eye out on #news for any announcements or in-game.
@polar marsh can you tell me next uc purchase gifts when come??
@polar marsh can you tell me next uc purchase gifts when come??
Yeah bro it's taking too long hoping it comes tomorrow
Please help
Any information when this purchase gifts come back ?
I my self is waiting for it 
I came to ask the same question
İ need help
Please state your question.
No information in this regard. You may keep an eye out on #news for any announcements or in-game.
When I try to log in to my account, I get a safe mode warning and I cannot log in. It tells me to wait for 1 week but I've been waiting for 1 week
It seems like someone has been trying to log into your account. To further enhance your account security, you may consider logging out from all devices in the account settings, changing your password, and enabling two-factor authentication for your social media and PUBG MOBILE accounts.
Please click on the "Go Remove" button located in the bottom-left corner of the Safe Mode dialog box, follow on-screen instructions to disable Safe Mode. You may contact in-game customer service for further assistance.
When I click the remove button it refuses and I can't log in.
Why PUBG developer remove UC spend event before end date The end date was January 11
The Purchase Gift and Amazing Rebate events were supposed to end on 2023/12/31 at <t:1703980800:t>.
I not talking about purchase gift
I talk about UC spend Event
The UC Spend event is known as Amazing Rebate, @turbid hull
when is the purchase event coming back ?
uc bonus event coming back ? anyone has knows ?
It usually comes every 2 months or so. It may come when the new RP releases.
PLS HELP I NEED PUBM WOW DIS SERVER
u think u can help me with my issue?
What is the issue?
anyone know what is coming in next Mythic Forge update?
@junior birch click on the replies until u get to the original message, it'll show u the full context
No information in this regard. You may keep an eye out on #news for any announcements or in-game.
original message there
Switch to a different internet connection with less users and/or reset your network settings and try again, @hazy pawn. If the issue persists, perform a routine repair from the right-corner of the login menu and/or clear the game cache, and restart your device.
If the issue still persists, you can report the issue through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu. You may also submit a report about this through #996546243859853424 in compliance with the channel's instructions. If your issue relates to the following post mentioned below, you may include the required user information in the post:
Great response, but I do not have much people on the internet while im playing and it operates at max capability, achieving around 100 mbps download and 20 mbps upload. I also have done routine repairs multiple times as well as even just deleting and redownloading the game. It still persisted.
Do you think the problem will be even seen if I do post in that thread/post?
And Saif, what everyone in there is posting is literally what im facing, except that I don't face any issues with FPS, only ping and latency issues
You may report your issue in the aforementioned post with the details of numeric PUBG MOBILE user identification, server, device, operating system version, network type (Wi-Fi and/or Cellular Data), country and a video. The post is now marked as ready and Tencent will review it during their business hours and update the affected players in that following post.
Thanks so much man, I really hope I can get this fixed. I'm pretty sure its the iOS 17 update that is making it lag. I had iOS 16 before this and it wasn't lagging as it is now.
@junior birch so if i post my details then PUBG will help my individual account? Or they prioritise it higher?
Tencent will prioritize the issue depending on how many players are affected and the required user information provided.
Saif
Is there any in game Support here that i can contact?
Refer to sub-point 5.4 in #faq for instructions on how to contact the in-game customer service.
No sorry i mean in discord
If it is for general questions, you can state them here. However, account related issues should be dealt through in-game customer service.
help
helpp
https://www.tiktok.com/@overnight_r?_t=8idFcTYgKEx&_r=1
Live hack tiktok: id game 5352546827. Name Phuquangihiihi
hack game
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @foggy light.
Unfortunately they cant help me and identify me as a person that had this account for 4 years
And they keep replying with same text which means declining my request
And they dont even tell me what is wrong
If the in-game customer service has determined that your request cannot be approved, unfortunately, your issue cannot be assisted further through the community. Your only option is to submit another claim in-game with accurate and required information and reach out from a device you use more often.
I want to know the reason
But they dont tell me
Is there any hidden business in pubg?
I had this account for 4 years now since s8 but they cant identify my identity or maybe they dont want to because...?
I will not be able to assist you further, @cursive crypt. Please refer to my previous response.
You dont know how can i contact support in discord?
Or anywhere where i can chat online
The in-game customer service will only be able to assist with account-related issues, @cursive crypt. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
Hi
I purchased 1800 uc package but i didn't get the purchases gift that i usually get.
Why?
Unfortunately, the Purchase Gift and Amazing Rebate events ended on 2023/12/31 at <t:1703980800:t>.
Which meens i have been bluffed?
If i get Ace (tpp duo) then next season i get platinum 2 after the season reset, but if i get ace Master will it be platinum 1?
You can refer to this chart:
How to play the game well?
You may watch tutorials made by PUBG MOBILE content creators or go through PUBG MOBILE Wiki at https://www.pubgmobile.com/ to improve your gameplay, @cloud vault. You may also discuss with other players in the #pubg-mobile discussion channel about strategies, tactics, et cetera.
Read the #735483472432594994 to learn more about the server, and read the #faq if you have any questions about certain systems or features in the game.
What does it say there about ace master in both? Its blurry
Thank you
Levels in-game and this Discord server are separated. Please refer to the roles section in #735483472432594994 for further information on how to level up in the server.
hello i cant unlink this if i have already my number phone and email and twitter on it?
i lose this one and i want to remove it its there any possible?
Hello Admin, I'm Johan as a PUBG Mobile player. I want to ask about my PUBGM account which was hit by a Report for Filing an Appeal, and my account which I have verified with my email and mobile number cannot be logged in, even I usually use Twitter (X) login but it's like creating a new one, can I get my account? return ? I've tried to appeal again, but the information is like this, what can I do now to restore my account. I am ready to provide a top up receipt or validation for the account. Please help and I hope for good news on this matter, thank you
with information such as "your account has been successfully appealed within the last 3 months, cannot appeal"
Do I have to wait another 3 months to be able to report the appeal?
You will not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Please reach out to the in-game customer service if you require further assistance with this.
Please also keep in mind that https://discord.com/channels/393088095840370689/1160849852658356245 should only be used to report behaviour within this server, @pseudo ember.
Can someone private message me about my account being hacked?
Hello! Which type of error do you get when you try to unlink your linked login method?
Hello. Do you still have access to your account?
yes i want unlink that method but i dont have anymore that play games
but my account its have number phone and email too
No It is still linked to my Gmail account, but I cannot access it
Can you help me privately?
؟؟؟؟؟
You can unlink a social media account from your PUBG MOBILE account from your Account settings of the game after you meet all these requirements:
If you are not able to access your account because it is compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
and i lose that play games , i cant get it back anymore and if i want i cant because im ios
okay, noted, that means the only way is to just go through the appeal and wait 3 months for the appeal report, it would be very unfortunate if my account was bought and sold by someone who hacked the account it could harm someone in the future if it's not handled quickly, hu okay then

You can only unlink a social network account if you are not currently logged in with that particular social network account. That means, you do not need to login with your Google Play account in order to unlink it.
You may press "Continue" on this screen to unlink Google Play from your linked social network accounts.
its says i dont meet requirements
and i have the email linked
when i press to unlink the play games
PUBG does not protect the privacy of the game
The channel used for current login must have been linked for at least 30 days. You can unlink the Play Games login method after meeting all of the listed conditions.
Should you require further assistance with this, feel free to reach out to the customer service in-game, @steel rover. 🙌
soo i cant unlink the play games if i dont log with it?
No, if you are currently logged in with your Twitter account then your Twitter account must have been linked for at least 30 days before you can unlink the Play Games login method.
Please contact the in-game customer service if you require further assistance with this, @steel rover.
consecutive?
Then your email address, the method used for current login, must have been linked for at least 30 days before you can unlink the Play Games login method.
the twitter its link almost 3 month but the email its only 10 days or smth
Then you may try to login with Twitter to unlink the Play Games login method.
Hii my account hacking season 12 my Facebook hacking I need help ti recover
I have screnshot
No, this is a scammer who will attempt to steal your account. Please never share your personal account information with anyone and refer to this announcement: #questions message
hello, someone steal my redeem code
@ornate thistle
Pleas I need recover mi hacking account
i have all information that code is for me
I have information my old acount
If you are not able to access your account because it is compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
I contact but no help me 😔
I have screnshoot but no send in recover
Could you please elaborate?
I need help bro please have photo my old account but not send in recover
Ther are e-mail Pubg for send photo ?
I contact 3 time but no help me 😔
Only the in-game customer service can assist you with account related issues.
You can upload the images or other supportive materials to a website/application like Google Drive. After uploading the screenshots, you can copy the shareable link and include it in your response to the 14th question in the Account Recovery Tool. It is recommended that the link's permission is set to public.
I write bro 3 time
But no photo on this
Is difficult for me
To submit images or other supporting material as proof, you may upload them as an image/video to a website which can provide a shareable link (it is recommended to set the link’s permission to public) then include the link in the appropriate field with your answer as I have mentioned above.
Please contact the in-game customer service again as we are unfortunately unable to help you with account related issues any further through the community, @night cloak.
Okay thanks sorry
I want to ask one thing, if I submit an appeal later, there is a gacha screenshot that can be shared with the nickname I used before (because now the nickname has been changed), can that be one of the supporting files for the appeal?
i pay uc code, whine i try to redem it, it show someone else use it
Unfortunately, there is no such icon on the login screen
I have an account issue that i need to chat online. Mind helping me?
@ornate thistle
why is there 0bp and 0 exp for this match
and also, the rp missions didn't seem to count.
is this a bug or?
<@&481161015728406538> in hacked appeal for account when it says uc purchase amount does it mean how much uc we bought or how much dollars we spent for the Uc?
Where we can find QBZ?@ornate thistle
Where did you download the game from?
Yes, anything that you think will be helpful.
Could you please elaborate on your issue?
When you provide your past purchase records, you should only include the amount of UC you have purchased.
I want to play on hashtags on Taiwan pubg but I don't know how
I can't choose region or play on any region
Ok thanks
Can you help me? I lost my account
I’m having a problem, I can’t access my pubgm account because I changed my phone number and I can’t get through second verification cause PUBGM uses my previous phone number, does anyone know how I can fix this problem?
@ornate thistle
I have a question i bought another device but i want to add my phone number tomy acount log in it will be allowed or i must waiting some day ?
Why's no one answering people
@ornate thistle ?
The first time I downloaded the game in the United Arab Emirates, then in Morocco, and it was shipped more than once in the Emirates.
I am on Ipad 7th Gen, IOS 17.2.
I upgraded yesterday to IOS 17 from 16.
Also acceditnly delted the game and re-installed.
Using the same Graphic settings as before the game FPS is not choppy.
How can I fix this?
Has pubg ever thought about allowing you to un upgrade a weapon skin and get partial materials back?
Hello I want to refund
Hi in trying to switch between accounts and every time I switch and use password it says there is suspicious activity and makes me use verification is there a way to turn it off?
When next uc purchase gifts event coming
It seems like a known issue for IOS. You can react to similar issue from #996546243859853424 with "✋" and hope that it gets fixed soon.
Meanwhile you can also try solutions from #faq 4.7 and see if it works.
Any news on purchase gifts?
all the news is probably gonna be in #news
and updates n stuff will be added there
Hi, @meager pumice!
QBZ is made available to the majority of maps we have in-game but it is a common weapon in the map of Sanhok for your convenience.
Please contact the customer service for further assistance, @cedar furnace. Refer to subpoint 5.4 in #faq for further information.
Please contact the customer service for further assistance, @novel lotus. Refer to subpoint 5.4 in #faq for further information.
Hello there, @crimson thicket. It is allowed for as long as you haven't unlinked anything prior to linking the said phone number.
We are unable to provide assistance if you do not ask a question or state a problem, @median vale. Remember to read through #faq before asking questions in the support channels.
Please contact the customer service for further assistance, @fluid brook. Refer to subpoint 5.4 in #faq for further information.
Hi, @worn crystal.
Please confirm of I understand it correctly. So you have upgraded to iOS 17.2 from iOS 16 & accidentally deleted the game but reinstalled.
You are still using the same Graphic settings but you get FPS drops like the game became choppy? 
Hey there, @night cloak.
Sounds like a good idea. However, it is not possible to degrade an upgradable weapon skin once it is upgraded but when you get the same skin twice you'll be able to acquire corresponding materials.
Happy New Year, @wind mist.
Refunds are not possible to be done in-game as all purchases are final.
You may do this:
Hi
I have an issue with my matchmaking
@lime juniper
Actually i am Pakistani and i have region Pakistan and also flag Pakistan. Turned of matchmaking my language
@formal marsh can you tell me When next uc purchase gift event coming.
Bug still i am getting foreign lobby
Mostly Arabic loobg
Lobby
And that’s why i am facing very high ms
@formal marsh
We currently do not have a specific release date for the upcoming update, @plucky path. Once we do, we will publish further information in #news.
Region Has a effect on ms

okay thank you
Hey there, @solemn tendon. Are you playing with squad?
Yes because of regions you got into other servers
Yes and not
Sometimes play with squad sometimes automatching
Were you the leader who starts the match?
Not really Am From Maldives But my pubg region is Turkey still getting 20 ms 
Yes i was leader always
How long has this persisted?
Now i am playing in duo with automatching off but stills getting another lobby
About 1 month
Which region & server are you currently in? Is the primary & secondary language set to the same language?
I am in Pakistan region and Middle East server
1st language hindi and secondary English
Do you get matched with Middle Eastern people?
I don’t know who are Middle Eastern people I just want to get matchmaked by Pakistani people
Yes
If you want to get matched with fellow Pakistani, please take to consideration to be in the Asia server.
Ok i try
Hello
I got a problem with my account can you help me?
Someone just linked his phone number and email into my account and i dont know how even logged into my account since my account was only connected to google and his device was not connected into my gmail do you know the reason?
I've been not playing pubg for past 7-8 months then when i came back about 2 weeks ago i saw my account was 66rp and playing a total of 100+ matches.
He is still playing with my account also
I didnt shared my account info anywhere or visited any websites i will appreciate your help.
Please contact the customer service for further assistance, @cursive crypt. Refer to subpoint 5.4 in #faq for further information.
Please create a report in the #996458713126797405 channel.
Can someone explain what each audio setting affects like I’m 5
still facing this problem after changing pass 2 times and on 2step verification but in other device itsa all ok
@ornate thistle
Is purchase gift event coming back?
We unfortunately do not have any information regarding an upcoming event or event that is not available yet in the game or officially announced. You will need to keep an eye out in-game, #news and official social media handles of PUBG MOBILE for future game announcements.
We will forward your concern, @umbral meteor. Please note that #1160849852658356245 should only be used to report behavior within the Discord server.
Please avoid going off-topic, @junior rune and @dull spruce. You may have unrelated conversations in #chat.
A mistake was made in the initial reward calculation, @umbral meteor. You were not eligible for December.
and someone with 376 is but i'm with 406 and i'm not eligible
Hi, sry for writing here, does anyone know where I can fill up the sheet for PUBG mobile influence?
@cyan citrus There's an app running an advertisement that using their app will grant free UC for PUBG MOBILE
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @normal fulcrum.
The platforms not listed in the form are covered by the Other option. On those platforms, the content is monitored rather than removing it.
Please refer to the community section under roles in #735483472432594994 for more information on how to apply for PUBG MOBILE content creation program.
@cyan citrus okay, thanks 👍🏼
Feel free to share your concern in https://ptb.discord.com/channels/393088095840370689/1191437234029727905.
You're welcome!
i think i asked you so i expect an answer or maybe you don't have one.
L
That is the answer that I provided you earlier.
and i asked you something afterwards
it doesn't make sense does it tho?
i don't mind it fr
i just wanted to know nothing else
You may share your concern in https://ptb.discord.com/channels/393088095840370689/1191437234029727905 if you believe you should be eligible for the rewards.
SFX, an abbreviation for special effects refers to the quality of your audio. A higher quality of SFX audio settings will make the quality of the audio enhanced. However, high SFX quality may cause your device to heat up, consume more power and FPS may fluctuate.
You can use this channel to ask any questions or share concerns regarding PUBG MOBILE, @peak turret.
I got muted for 7 days when i sent the message on the other account and i try to send from here but i will get muted too again
Please it is very important
Is your question about account suspension, @peak turret?
Please refer to #faq sub point 2.12 for more information regarding account suspensions and avoid repeatedly asking questions regarding this matter in the community channels, @peak turret. We unfortunately cannot help you with your issue any further through the community.
That s why i said to talk in private cause i want to get helped about this by an admin
I will send you what i need to share with you and hope ur giving ur opinion
Please refer to my previous response, @peak turret. As mentioned previously, we unfortunately cannot help you any further.
All right but please give out a look
I can t even make an ticket
Thank you, I was trying to figure out what actually affects footsteps, I know I see master, sfx, ui, shooting
Is sfx gonna be in game sounds, while shooting has it’s own sound. And UI is just clicking buttons right?
Master affects all audio or how’s that work
Man i cant find it on any map expect Livik And Sanhok I play 10 matches per day on Erangel and cant find it
Believe it’s in NUsa to but I could be wrong
Yes man but i play only Erangel and Miramar so its important for me to find it i rarely play that other maps
SFX quality settings refer to the overall quality of the audio. You can switch it between Low, High, and Ultra in your Audio settings.
Using the Master option under Volume Control settings, you can adjust or disable or enable any audio in the game. This will control all the audio.
SFX under Volume Control settings is the audio settings for the firearms and vehicle. If you disable the SFX option under Volume Controls, you can no longer adjust the volume of the relevant settings and the settings will be removed. With the option enabled, you can make custom SFX adjustments and can adjust the volume of some in-game SFX to a certain extent for better focus. There is no separate option to adjust the audio of just footsteps, unless you adjust the overall volume using the Master option under Volume Controls. However, you can provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
Using the UI option under Volume Control settings, you can adjust or disable the audio of user interface such as when you open the game settings or navigate through settings.
Those really aren’t two maps you’re gonna be using that gun on
Why not man?
QBZ is only available in Sanhok and Livik, @meager pumice.
Thanks man thats what i wanted hear
You're welcome, @meager pumice!
<3
ThNk you for that. That is something worth pinning imo. So from what I understand sfx has no affect on footsteps and only affects shooting and vehicles. The only control for footsteps is master audio
That is correct, @junior rune. If you have any feedback regarding this, feel free to share your feedback through #996458713126797405 in compliance with the channel's guidelines.
Thank you for all your help
You're welcome @junior rune!
Hello! What is your country and from where did you download the game?
Hello! Could you please tell us from where you downloaded the game?
Hello! May I ask from where did you make the purchase?
pubg website
Can you share a screenshot of it, @rocky badge?
Please share a screenshot of from where you made the purchase, @rocky badge.
Bro u shared pin to public what are u doing?
he said share the screenshot
Bro but not your own password man anyone can use your money
where i can send?
U need go to webiste history and then share ss
ok
Thats what mod said
My Id has been hacked please help me
Please contact the customer service for further assistance, @wind mist. Refer to subpoint 5.4 in #faq for further information.
<@&481161015728406538>
My account was linked to an unknown Mobile number
After I submitted two accounts recovery form to remove that
One from inside the game after login
One from login screen
The one from login screen has been processed and currently only email is linked to my account
But the one from inside the login is still in progress as that is also to remove internal links
If that is also approved my account will be linked to nothing
What will happen in this situation
The claim in process is from remove of third mail
What will happen
<@&481161015728406538>
Bro I apply for link wash but it reject what should I do know plese help me
Bro 😭😭😭😭😭
@cyan citrus plese bro help
@cyan citrus Will Qbz be back on Miramar or Erangel?
What
Id hacked?
i am hacked
my facebook
someone hacked my account facebook so i cant login pubg
My account also got hacked
Please contact the customer service for further assistance, @austere furnace, @wind mist and @gentle pollen. Refer to subpoint 5.4 in #faq for further information.
@gentle pollen
QBZ has never been a part of these maps. If you want it to be included in certain maps, feel free to provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
No. It is not possible, @meager pumice. You can only use one companion at a time during matches and in the main menu.
Thanks man for quick reply and helping me
You're welcome, @meager pumice!
Hi
How can i get the Spanish and russian voice packages?
How do I earn? UC through the server
Some events are only available in certain regions and not available to everyone. If there is a regional event available in the game for a certain country/region, you need to have the same country/region settings in the game and be located in the same country/region to be able to participate in the event.
There are different opportunities available like #game-events, #matches, #events, #1092923511019942039, #cheating-news and #opportunities that you can participate in for a chance to win different rewards, including UC.
thx
You're welcome, @mellow aurora!
what coloured Crystal does UAE have?
@cyan citrus
May I have your 10 minutes please
@lime juniper
May i have your few minutes 🙏
It is very important
Green little bit yellow and orange for UAE
@cyan citrus we can report On this users Who write this?
I found the solution
To display both badges you need to disable them all and play a match then you restart the game and it will be solved.
Thank you
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.

@cyan citrus
I have a problem. Mind helping me?
Why no one can help me
What is this security dude
Imagine having an account for 4 years
Then someone with info logs into your account
For less than 3 months probably
Then security cant figure that this is me who is the real owner
All they respond there is go to game and tell this and game keeps declining
Disappointment...
I dont what kind of hidden business is this
@cursive crypt
Nobody here is associated with game, the moderators here are volenteers.
For account related queries you need to contact in-game customer service or mail them at service@pubgmobile.com
@cursive crypt
You must should answer all answers correctly and remember to submit the appeal from a recognised device (Mostly Used Device)
Yes
@gentle pollen my account hacked facebook so i cant login i need to unlink i talk with customers but they rejected
Brother Only In-game Customer care can help you
@gentle pollen bro they rejected my information correct
I can guide you
I dont know what to do anymore actually
Brother, if your answers are correct and you use a recognised device the the system will definitely approve your information.
Unfortunately not even customer service will help me
I am i swear
I really dont understand how they dont recognise me
I asked whoch information i gave is wrong
But they just keep send a same text which is declining my request
They dont even answer my question
For the security and privacy they can't share which question you answered incorrect
Bruh
Nah dude my account is not a regular account
Its interesting how someone with no info logged into my account
For like 6-7 months
Got some works to do then coming back and a turkish guy playing with my acc
Brother you need to put information of last 6 months
I know
How can you answer the questions correctly because all questions ask the information of past six months
I just said what i remembered even the uc purchase amount date
That Will not work
Because it is clearly mentioned you need to enter the information of past six months, and when you don't have any information of past six months how can they approve your information.
Just make a new account and play ⏯️
What kind of unknown player knows the date of a uc purchase in the past
Why?
Dude
Suppose i put a 60 UC in someone's account doesn't make that account mine.
What do you mean?
There are 14 questions and all questions should be answered correctly
I was not playing at all
I have so much work to do and i have so much pressure in mine that i dont have time to play at all
I was just playing pubg for having fun and just forgetting the real world
And there we go i cant even play pubg now...
Nevermind i think i should quit playing at all maybe
Please contact the customer service for further assistance, @cursive crypt. Refer to subpoint 5.4 in #faq for further information.
Hello! How may we help you?
I need help i can't login to macedonia number I don't have option to select the macedonian +
@cyan citrus @ornate thistle hello bro how are you
is there a limit on UC purchase on single transaction or daily basis
and 2nd
is there a restriction on someone purchase uc from another to My account and I am not in that country??
Hello again
Why whenever i run the game keeps prompting me with the connection to facebook
Playstore website
The first time the game is released for iPhone in the ا United Arab Emirates and now the game has been opened from Play Store for the Huawei device
Yes
Does anyone know why I can’t get the lean left lean right buttons on my iPad? Can’t find them anywhere.
enable peak in settings
Mate you legend. Can’t believe I didn’t realise that
💀
I need help i can't login to macedonia number I don't have option to select the macedonian +
I’m having a problem, I can’t access my pubgm account because I changed my phone number and I can’t get through second verification cause PUBGM uses my previous phone number, does anyone know how I can fix this problem?
NeverMind, deleted the game it's unsuable on that ios now, too bad.
setting, controls, it’ll be at the bottom
Hello if someone put mistake its under 16 years old and the microphone doesnt work, its any possible to change it and make microphone working?
yo @lime juniper can u make me an creator on pubg i waited like 1 month and still nothing idk why its hard to become one
Hello
I come for a penalty for teaming up with enemies (it was my brother who was in the same game as me) and I want to know if it is permanent or temporary
@everyone
@lime juniper please tell me the official globaly release date of 3.0
Keep an eye on #news
What is your numeric user identification, @serene coral?
State your query.
My account is hacked
I reported pubg mobile
My account is in someone else's hands
My account that I have been working on for years
Contact customer care or mail them at service@pubgmobile.com
Is this person real?
The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com. They never send you an e-mail from service@pubgmobile.com, or a friend request or private message on Discord, to offer you support. If someone impersonates us to convince you of otherwise, block them and report to Discord.
Can you record a video when you open the game from Google Play Store and show us when the Help option is not available on the login menu?
Is allowes in PDP?
How can I restore my scammed account?
Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.
@lime juniper
I have almost 100% knowledge about game. Where i can pass the test to become moderator
Refer to the Roles section in the #735483472432594994 for information regarding how to be a moderator.
lfg channel?
You can use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with.
I have won the PUBG MOBILE MERCH Set but I haven't received yet since 30 days @lime juniper
Same
Can any PUBG creator Announce Paid Custom Rooms????
By Saying
"CREATOR NAMExPUBGM"
@lime juniper
hello everybody, Happy new year, wish y'all the best, have a question i have 19/20 stars, to buy permanent Investigator Golden Skin i need 30, will be more missions there and will they be added after 13th Jan? (ending of season?) (will i keep my stars?)
Hello, @loud swallow! With each season, new season challenges will be added to review missions. These include different levels of missions for investigators to complete. For every completed mission, investigators can get certain amount of Review Stars which can be used to redeem exclusive investigator items.
Challange missions reset with each new season. Any ongoing missions will not carry over. However, any obtained Review Stars do accumulate. The current season will be available until 2024-01-13.
I need help i can't login to macedonia number I don't have option to select the macedonian +
Please try to perform a routine repair of the game from the login menu and try to link the account again.
Please share a screenshot of your Account settings of the game.
You already have a phone number linked to the account. @half turtle. Are you trying to change your phone number?
Yea i am trying to change but i don't have +389 to change my number
I already tried but still same issues the code comes but when i click ok it says link failed and a automatically new acount is created on that Gmail
The current phone number that you have linked to the account, does it have a different country code?
Yea my country code is +381 and this is +389
I can't find on login +389
If a PUBG MOBILE account is already created, you cannot use that Google account to link it with a different PUBG MOBILE account. You will need to unlink your Google account first from the current PUBG MOBILE account.
I didn't create it it i created new Gmail and trying to add in my acount when i enter otp and press ok it says link failed and then again click obtain it says acount already linked and i login with that mail it is new acount
Was it available before when you linked your account to the phone number?
Yea
Even it is new account, if you used the same Google account to log in even once, you cannot link it to a different PUBG MOBILE account. You will need to unlink it first from the PUBG MOBILE account it is currently linked it. You need to meet these requirements before you can do that:
I again tried with new Gmail samee issue linked failed is it a bug ?
All right. Please try to contact the in-game customer service through your Account settings of the game using the Customer Service option for further assistance. If your issue is not resolved through the customer service, you can let us know.
Okey
Please check through your Google account settings > Security > Your connections to third-party apps & services and check if PUBG MOBILE is available there.
No there is nothing linked it with
Have you checked it now, @cold escarp?
Yes i checked it recently i tried with 3 Gmails but the issue was same
Please make a new video recording of the issue you are facing when trying to link the account, @cold escarp. If there is any personal information, make sure you hide it before you send the video recording here.
Ok sir
Im unable to receive email verification from yesterday 3pm
Can someone please help how to fix
@cyan citrus please help me
does anything happen to your acc if the region on it doesnt coincide with ur location
?
Can some one help me please
Have you checked the spam folder too?
Nope
@eternal tiger yes it says tried too frequently
If it still shows that then you should try again after 24 hours. You may also go through this regarding your issue: #questions message
@eternal tiger sir im been waiting from yesterday 3pm
Please check the message link I provided above.
@cyan citrus
Ok thnx
even if it was set with a vpn?
VPN usage is not recommended as there is a risk of account suspension while using it, @night cloak.
wow Thanks, phew i was thinking that stars will disaphear lol. thanks for reply btw and Happy New Year Mr.Hardworker Bee 😄
Glad to be of help and you're welcome, @loud swallow!
Purchase gift won't came back ?
Golden Investigator skin is what tier? epic tier?
No information in this regard. You may keep an eye out on #news for any announcements or in-game.
It does not have any rarity.
not even epic? why they made a poll then? "what rarity skin you want to be back then in 2023 before skin was added lol 😄
Is there something Happening with Servers?
M e and my friends are playing we all have smooth and Good Ms but We're lagging All of us is there something happening?
do i use 32 bit for low end pc
<@&481161015728406538>
I'm having trouble logging in. Where can I get help?
when I try to log in
it says that the verification code is sent
I tried so many times
but I do not receive any verification codes
heeeeelp
<@&481161015728406538>
That is not a tournament sponsored or supported by PUBG MOBILE. PUBG MOBILE tournaments do not require registration fees.
@static sleet
hello sir
someone with the name
krafton customer support is texting me
I think it is fake
@krafton
I have premium crate coupons but no premium crate shows up in the crate section? When will they appear
Premium crate is not available in the game at the moment, @hollow creek. When the premium crate is available again, you will be able to use your premium crate coupons.
so it said
that I was sending
verif codes too often
it was in spam and I just saw it
We provide community support only for mobile platform. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com.
so how long do I have to wait
before it will be sent
@cyan citrus
before I can send more
Please try to perform a routine repair of the game from the login menu and reset the network settings of your device one time.
What do you want to know about it? Please elaborate further.
Please add more details about the issue you are facing when trying to log into the game.
You should know that exclusive investigator outfits are not ordinary outfits. They feature unique icon designs that only investigators can wear. Moreover, when an investigator is eliminated in a match, enemies cannot loot this outfit as it is an exclusive identifier for investigator.
please answer me dear sir
Please try again at another time or try again after 24 hours. Should you require further assistance with this, please reach out to the customer service through inside the game.
@cyan citrus sir plz tell me about amazing rebates event ?….
Please answer my question first, @floral swallow.
Ye whats question
Tysm do u know when?
SIR
WHAT IS 🙋♂️ QUESTION
What is question sir 🙋♂️💁
💁💁🤔🤔
Hello ?….?.
Anybody here me
Hello sirr where are u
We unfortunately cannot confirm an exact or official release date for it. However, we can predict that it will be available after the current custom crate ends.
Plz type the question then i answer
What do you want to know about the Amazing Rebate event, @floral swallow?
HELLO BOSS
SIR GIFTS
IF I SPENT UC THEN PUBG GAVE ME SOME GIFTS 🎁
BACK GIFTS 🎁
SO I SPENT 10000 UC ON THIS THEN PUBG GAVE ME SOME SMALL SMALL GIFTS 🎁
💁💁💁
🔔🔔🔔PLZ TELL THE DATE SO I SPENT UC ON THIS EVENT
😒
Please avoid excessive use of capitalization, @floral swallow. We unfortunately do not have any information regarding an upcoming event or event that is not available yet in the game or officially announced. You will need to keep an eye out in-game, #news and official social media handles of PUBG MOBILE for future game announcements.
Ok thanks 😊💁😂😭
new 3.0 expect date?
@cyan citrus how do i become a WOW creater its telling me to join the discord i already am in the discord what do i do
You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response in-game within 30 days if your application is approved, @sick sphinx.
PUBG MOBILE version 3.0 will start releasing next week. Stay tuned for the patch notes and keep an out on #news!
am i done now
Yes, if there is an update regarding your application, you will receive it in-game, @sick sphinx.
Then Why Is It Featured on Official Channels
yes but looking at your inventory and sorting skins by rarity, it will be the last as no tier, that feels sad 😦 even tho its exclusive but rarity should be gold as the name lol
If you have any feedback regarding this and how it can be improved, feel free to provide your feedback through #996458713126797405 in compliance with the channel's guidelines, @loud swallow.
What official channel would that be? I cannot see any PUBG MOBILE logos or channels in the screenshot you have provided.
Videos & Photos Aren't Getting Upload on discord Right Now
Check Official Instagram of PUBGM PK
The screenshot doesn't include the PUBG MOBILE logo. This game is PUBG MOBILE not PUBG. As for the Instagram account, please contact the regional community that it concerns or submit a report through #copyright.
Hello, Is there any chance for this device to support 90 fps ? It's flagship device but only supports 60 fps till this moment
Name: ZTE Nubia Red Magic Tablet
Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @lofty tinsel.
If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.
This is pubg mobile official social handle, as you can see PUBGM Pakistan name.
Those rules are only for Small CONTENT Creators. We Get Strikes even Using any specific Word
Now It's Clearly TOS are Violated but they are Just giving Lollipop 🍭🍭🍭
Hey are there any BGMI users herre?
HYPOCRISY of PUBG Moblile
We provide community support only for the global English version of PUBG MOBILE here, @merry tusk.
@cyan citrus I used my Google play points and redeemed the Agile charmer set. But I didn't receive the set in the game.
Any answer?
Hello everyone I have a problem. I reached ace tier but I did not get the ace rewards or the ace exclusive team up special effect. Can anyone help me please
You will receive season rewards in start of the new season for your highest rank you reached in your previous season, @hardy glacier.
Where did you redeem it?
Hi
Please elaborate further and add more details about the issue you are facing.
My Pubg Mobile account has been compromised, is there anyone to support it?
Please contact the customer service for further assistance, @foggy seal. Refer to subpoint 5.4 in #faq for further information.
Is there a way to change my "input" volume, like switch how loud i sound to others?
Hello! Do you mean that you want to lower your voice level for others/lower the volume of your microphone?
@native anvil
can i still become a creater even if im not in the world of wonder discord
apparently 500k is the limit
@static sleet
oop
i thought you wouldnt respond
now i acidantally pinged another mod
What are the requirements for WOW creator mode?
The WOW Creator tool has the following requirements:
• Basic Requirements
- Rank of Diamond and above.
- Merit score of 95 and above.
- Played a minimum of 2 World of Wonder map games within the last 7 days.
• Recommended Requirements
- Game Editor tool experience (you need to submit proof of previous experience using game editor tools. Proofs can be submitted as screenshots, videos, or other supporting materials through the form.
i already passed the application
wait
that means i dont have to be in world of wonder discord?
just give me a plain yes or a no
Yes, it should be. These are the only requirements, and it doesn't say that you have to be inside the server. 
oh ok thanks for the info
so when can i actually start creating games?
when do i get a invitation code
This could also be helpful in providing more clarity.
ok thanks
wait
do you also get uc if you get survivor role?
i heard you do
if its not true then my friend just told me misinformation
Please wait patiently for the results. If you are selected, you will receive a result mail in your in-game mailbox, and a "Create/Creation" button will appear on the screen.
If you haven't received approval after 30 days, this answer may help you.
why do i just not get a respone as fast as possible but instead i have to wait 30 days checking my ingame mail everyday
Yes, that's correct. Once you reach Survivor, you can get Nitro (1 year) or 10,000 UC. You may refer to Community section under Roles in #735483472432594994 for more information.
ohok
@native anvil why is there a max limit to joining pubg world of wonder discord?
why isnt it unlimited
You will definitely get the result as soon as possible, but the 30-day period depends on the number of requests they have to review. If there are a lot of requests, this will definitely affect the time it takes to receive the report result. Thank you for your understanding.
and also
who reviews the applications
is it automatic by a bot or is it by a human
This limit is imposed by Discord itself on the servers. Servers have a limit of 500k members. After that, the server owner can submit a request to Discord to increase this limit. This process can take a long time, and Discord may refuse the request. This limit is from Discord, not from PUBG MOBILE.
oh ok
did pubg request to increase the limit?
is it automatic by a bot or is it by a human
did pubg request to increase the limit?
Sorry, I don't have any definite information about that.
oh ok
Hello, how to get the title of content makers!
Good Morning, @night cloak!
We only host events in our Official Social Media platforms. This is a scam.
Good Morning, @zenith jetty. Please check our #735483472432594994 for the Content Creation Program. 
No worries, please be extra careful next time. 
Hey is there anyone who can help me get my account backm
I have screenshots and purchase history and legit anything that support needs to get my account back
You can contact customer service from in game for that. The guidelines for that are mentioned in #faq 5.4.
The livestreams are taken down if the streamer violates PUBG MOBILE's terms of service, @wide jewel & @vapid comet. If your livestream has also been taken down and you believe it to be a mistake, feel free to appeal in #copyright.
DBS is a shotgun in PUBG MOBILE which players can use. @lethal oasis There is nothing wrong with using DBS. The game accounts are only banned for violating PUBG MOBILE's terms of service.
Where is the mythic forge emblem?
[200 AG = That Emblem It Was]
hello i have a question when reporting a guy in TDM, i wanted to get his ID to check his KD (because he was a hm chtr, but he left after we as 4 our side and 3 his team mates just stand afk and confronted him via VOIP about it and why he does it, he just said about "nice words" about us and left the game, is there any way i can find id, or copy his name to find him?
problem is i got killed from a different guy last time so i dont have a report option to report him again to grab his id, i reported him when he did 360 noscope kar98 shot, that was sus but i wasn't 100% sure maybe pro, maybe luck but after he did all his "legit" shots like that i wanted to get his id to report on redit as well, so get this "nice gentleman" out of community asap, but can't get id or copy his name to search it up, any help about this?
<@&639889499718942720> Kindly Check it Out
Do U Need More Proofs Clearly Written Fee Back At The Poster
& clearly Written "Smuk OPx PUBG MOBILE"
There is nothing wrong with players taking fees for their tournaments.
If you have already reported the player in-game, you will promptly receive a response and update on your case. They will be punished as soon as the violation is verified.
If you want to get the user identification of the player, you can copy it from the security center. You can hold your thumb on the username and you will be able to copy the username from your report records.
how can i report a scam on tiktok?
i have a link to the video, and also a screenshot of the page
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @robust rain.
Why Is PUBG Promoting These Tournament
As said, there is nothing wrong here.
Why Is Paid Conqueror wrong Then

Because it is against the terms of service. Taking fees for tournaments is not against the terms of service.
I found a hacker livestreaming on tiktok Right now how do I report?
Done 👍
@lime juniper
I want to become moderator. I am playing since season 2 and have knowledge about game
I have been also working in telecom company as customer service
@lime juniper
You added channel named 90 fps and you said you will add 90 fps to this device and mine was 11t pro and you said you will test it and see if it works on 90 fps and we will add 90 fps to this device in next update but you didn't I waited for 3 or 4 month maybe more and you still didn't I'm sure 90 fps work on me device cuz its has snapdragon 888 and 120hz screen so why there no 90 fps ?? @lime juniper