questions

[ashen lintel]

Yep
I'll wait
Me also created Private Thread and Uploaded all Proff

[odd ice]

Oh nice work

[ashen lintel]

Nah

Both gl and development apk is different server
Then how they sell uc
You r funny

[gentle pollen]

No.

Battlegrounds Mobile India and Chinese Version are completely different games.

[hallow quail]

pubg global and pubg kr are the same right?

[gentle pollen]

Use common sense if they same why they need to create different apps

PUBG Mobile is not associated with other version, however the owner is Krafton but all versions are different from eachother completely.

[hazy pawn]

Thing is, it only wants to lag in actual games, in TDM it was at a perfect ping, 20-24ms stable. And by lag I mean that it never goes below 100-120 ms even when theres no enemies near me. I dont know if the problem is within PUBG or within my own internet. Its really confusing me.

I have reset my network settings and changed some of my internet settings to try to have a better connection but ultimately nothing has changed.

[empty oracle]

Can I complete deadeye title in PUBG when I got my first and second elimination not by headshot and but my 3rd fourth and fifth by headshot?

[native pine]

@ashen lintel Can I use an application to boost the game so that it doesn't crash too much and the game doesn't block me?

[night cloak]

its about 2 days and i didnt get my asnwere from costume's service

where can i ask admins for that??

[odd ice]

It takes 15 days

[night cloak]

np

i just want to ask them

[native pine]

@odd ice

[odd ice]

As per my knowledge it’s not allowed but it’s better to wait for a mod

[storm flume]

Please do not use languages other than English, @summer laurel. You may refer to our regional communities for other languages.

[summer laurel]

51210998107

PLC・WOLF3

level 66

cup silver

[rapid meteor]

I have safe mode activated on my account and I won't be able to login for 7 days, My trusted device and the regular device I always log in from is Emulator, but it is saying Failed to remove. also from my Iphone it is saying Failed to remove and these are the only devices I own and frequently play from there. what should I do?

[worthy sinew]

Avoid sharing personal information in public, @summer laurel

[honest pilot]

Like to get rid of the message in gift box in our profile

Any idea

[winged palm]

https://cdn.discordapp.com/attachments/716234938847854663/1185971008285442058/Screenshot_2023-12-17-21-22-38-002_com.tencent.ig.jpg?ex=65918c92&is=657f1792&hm=9b800373b25e3d24b3b510d88b70dc8e8c2b7bf90960dba8fbd88fdab417f586&

every time this pop up at unlink

[gentle pollen]

Use the device which you mostly used to play

[winged palm]

this is the device

[mortal turret]

What does is mean by “Resupplying“ on the material pack? I do indeed know that it’s gonna resupply but after the countdown, the material doesn’t resupply.

[normal fulcrum]

Can someone share link of latest patch notes?

[dull spruce]

it’s a shot gun dude

what’re you gonna expect from it??? shot gun’s are meant for spreading bullet’s. it’s not a AR15 in any way shape or form.

@hardy galleon

[fervent lodge]

hi

[hardy galleon]

@dull spruce typical 9 year old response to analysis. Look at the pattern in GFP

[dull spruce]

i’m 17

[hardy galleon]

And the choke/no-choke no difference.

@dull spruce then don’t act like 9 years old

[spring tide]

How do I contact one of the PUBG developers?

[hardy galleon]

@dull spruce People have concerns so stfu

[gentle pollen]

You can contact via In-game CS or mail them at [e-mail]

[night cloak]

i forgot an account UID
that its email got deleted long time a go

what should i do?

[ornate thistle]

I need scrim

Even though we do not organise scrims in this server, we organise open rooms and tournaments for community members. You can check out #matches and #game-events to participate in events we host and also get a chance to win rewards (including UC rewards), @frigid nebula.

[winged palm]

what to dooo

[austere vigil]

y’all gotta tell me something. is there any small tablet that runs 120fps. i have searched high and low. ipad mini is the perfect size but it doesn’t support 120fps. is there any device of any brand or model that is 8 inches but supports 120fps?

[cyan citrus]

PUBG MOBILE does not support 120 FPS on any device at the moment, @austere vigil. You can play on maximum of 90 FPS on certain devices.

[austere vigil]

i know. most devices that support 90fps are 120hz panels, not 90hz panels. everyone knows there is no 120fps support

[cyan citrus]

So. Were you asking about 90 FPS and which devices support this frame rate option, @austere vigil?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[austere vigil]

I’m asking if there is any device on the planet earth, with a screen that is 8-9 inches, that supports 90fps

not a 6 inch phone screen not a 10 inch tablet screen, between 8 and 9 inches

[cyan citrus]

We unfortunately do not have a list of all the supported devices, @austere vigil. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[austere vigil]

I know. hopefully the upcoming ipad mini 7 will support 90fps. thanks

[cyan citrus]

You're welcome, @austere vigil!

[cyan citrus]

The weekly material pack should be available to purchase on every Monday after 00:00 UTC. If you have purchased the material pack this week, you will need to wait until it is resets again and is available for purchase on next Monday.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

Please refer to #faq sub point 2.12 for more information regarding account suspensions. Please avoid repeatedly asking about the same matter as this something we unfortunately cannot help you with.

[cyan citrus]

As mentioned in that notification message, to perform this action, please log in with a device that you use more often to log into this PUBG MOBILE account, or maintain a good behavior on the current device to pass the security check. Please reach out to the in-game customer service should you require further assistance with this.

[cyan citrus]

It should disappear after you have checked what it is referring you to in your profile. Please tap on the dot icon and check your profile and get back to main menu again.

[cyan citrus]

Patch notes for the version 3.0 for the global version of PUBG MOBILE are not published yet. You may keep an out on #news for future game announcements. You can find patch notes for version 3.0 beta and version 2.9 through https://www.pubgmobile.com/en-US/news.shtml.

[cyan citrus]

Thank you for sharing the video recording. Can you try to increase the sprint sensitivity to maximum in the game settings and see if it makes any difference?

[cyan citrus]

If you are asking about a third-party application, use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension,

[cyan citrus]

Hello! Are you referring to Sharpshooter achievement?

[empty oracle]

ye s

[cyan citrus]

You should be able to complete the achievement as long as you meet this requirement, @empty oracle:

- Without missing a single shot, eliminate 3 enemies 50 meters away in a row by headshot, while in a Solo Classic match in Platinum tier or above.

It should not be an issue with other eliminations, but 3 eliminations should be a headshot and in a row. Make sure that you do it in ranked game mode in Solo and make sure your tier is platinum or above and keep in mind that distance of all 3 eliminations should 50 meters or above.

[quartz bane]

Good afternoon. There is a problem logging into my account, it says that it is protected by safe mode. Game support is not responding, please help.

[cyan citrus]

Please share a screenshot of the issue you have encountered, @quartz bane.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @quartz bane.

[empty oracle]

ty

[cyan citrus]

You're welcome, @empty oracle!

[quartz bane]

But I didn’t do anything like that, and when I click on the go to delete button, nothing happens. Or should I just wait until support responds through the game?

[cyan citrus]

We unfortunately cannot help you with this any further through the community, @quartz bane. Please use the options on the account suspension dialog box and follow the instructions there. You may refer to #faq sub point 2.12 for more information. Please avoid repeatedly asking about account suspensions as this is something we cannot help you with through the community.

[ashen mulch]

my name is rehan I been playing pubg for long time and my 2day before
pubg account got hacked I had my number,email, Facebook id but now I cant
login when I try to login in with my Facebook id it shows some different number now and my Facebook doesnt work also I need help getting my account back. If you need any information please let me know I spent so much money
and now I dont wanna lose it all pls help me out
My pubg account number was 51790229377
This was my account before but after its hacked I cant login
I need help getting my account back I have proof of spending money on my
account recently please help me by my email
send help I tried to contact customer service but I didnt get any help please help me I feel so broken I spent so much money on the game I saved up money time to time to spend and get me new skins and all but now its all gone at once please help me the customer service is not helpful Im not getting any help please help I cant login in with my email or Facebook am all locked out

[normal current]

I won ROG PHONE 6 SERIES.
HOW CAN I GOT THIS REWARD?

[storm flume]

Please contact the customer service for further assistance, @ashen mulch. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

From where did you win the reward?

[normal current]

From events

[normal current]

Pubg mobile events

[cyan citrus]

Do you have a screenshot, @normal current?

[cyan citrus]

Do you have a screenshot of winning the phone, @normal current?

[cyan citrus]

Can you please send the video recording here?

[normal current]

Why?

[vernal frigate]

Does any 1 know how to get M416 Glacier? I can't find on classic create again.
Thanks

[left gate]

lol

[cyan citrus]

So that we can take a look at when you won the reward.

[left gate]

I think he got it from someone on social media.

[normal current]

Nope

[cyan citrus]

Please share the video recording here, @normal current.

[odd ice]

It’s been removed from classic crate

[normal current]

I have sent a photo. Where the word rog should be combined.
There I made R O G.

[normal fulcrum]

I actually wanted patch notes of 2.9. Thanks bro

[unique basin]

I am trying to equip the lunahowl set from last season and it keeps saying no item left and shows 0/1. any idea?

[cyan citrus]

Please check if you have the outfit equipped in a different closet and remove it or change it in the other closet first, @unique basin.

[cyan citrus]

You're welcome!

[cyan citrus]

All the sections in your screenshot are indicated as ''0''. This image just shows the event. Please share a different screenshot or video recording where it shows you won or collected the reward.

[quartz bane]

Good afternoon. Please tell me how quickly they respond from the [e-mail] support mailbox?

[bright wadi]

@celest shadow Can you reply me please?

@cyan citrus reply me please

[vernal frigate]

Ahh, okay..
So how can i get it?

[odd ice]

Wait for it to come in lucky spin or crate

[empty oracle]

so I’ve completed the deadeye title few hours ago and so I eliminated 3 enemies but I missed one shot. Why did i still got the title?
My question: will my title get revoked, will I get punishments?

[vernal frigate]

Okay, thx bro..

[odd ice]

Welcome

[empty oracle]

I’m worried

[celest shadow]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of PUBG MOBILE's terms of service and punished accordingly, @rancid carbon.

[celest shadow]

If you have received the title, it means that you have completed the achievement. Nothing to worry about.

[native pine]

Hello, I lost my account, I forgot my Twitter data, and how can I recover my account ID and name?

@celest shadow

[storm flume]

Please contact the customer service for further assistance, @native pine. Refer to subpoint 5.4 in #faq for further information.

[native pine]

Where should I apply by email?

[fallow stream]

hello, can somone please help me
my account got hacked and i couldnt login to it because it was in safe mode and i couldnt remove it so i tried to remove it and it got rejected and i tried to make a claim but it got rejected too so i waited for the restriction to end and when it does i tried to login but it said todays device login limit has been reached
i tried to contact customer support but they didnt help me at all they just keep sending the same email which does nothing at all

please help

[quartz bane]

Good afternoon. Please tell me how quickly they respond from the [e-mail] support mailbox?

[fallow stream]

2 days i think
but thats not the problem they just ignore you messege and what is you situation and send the same email to you

[clear spindle]

For the account recovery contacting via In-game is the best option.

[night cloak]

Hi guys is there any official PUBG mobile moderator who doesn't just copy paste answer to my messages? Where can I access support on discord pls?

[cyan citrus]

Hello! How may we help you, @night cloak?

[storm flume]

Please contact the customer service for further assistance, @fallow stream. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

What is the issue you are facing? Please note that the only recommended way to contact the customer service is through inside the game.

[night cloak]

@cyan citrus hi I sent u a message 🙂

[cyan citrus]

Please use this channel for questions or concerns regarding PUBG MOBILE, @night cloak.

[quartz bane]

A notification appeared stating that my account is connected to safe mode. The delete button doesn't work, just a black screen. I wrote to support, but a day later no one responded.

[night cloak]

my account was hacked, I have been trying to access it for a long time,
but without success. I provided all the evidence that the account was in my
possession, but I still couldn't get it back.My account was hacked on
15/11/2022.They hacked into my Facebook and through it they got to my
pubg account. My Facebook is currently blocked and I have no access to the account at all.

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please share a screenshot of the issue you have encountered.

[night cloak]

I already contacted customer service @storm flume

It's like PUBG doesn't even read the messages I sent and they reply automatically

[cyan citrus]

What is the reply that you received from the customer service, @night cloak?

[night cloak]

Thank you for contacting us regarding the account issue.

We really understand your feelings. Upon verification, we found that the review of your previous claim was not passed as the answers provided were incorrect or you were using the less-used device to answer the questions. Therefore, to ensure the security of your account and its assets, we are unable to reset the link on the provided game account.

At the same time, our system will reset the claim opportunity 7 days after your unsuccessful claim. We recommend that you try to recall your previous gaming situations first. Then, after the claim is reset, kindly follow these steps:

1. On the game login page, tap the [Help] button in the upper right corner.
2. Find the problem scenario you are encountering and enter it.
3. Tap the [Account Recovery] tool to submit your information for the claim.

Our system will review the information submitted as soon as possible and the specific time when you will be able to resubmit a claim is displayed on the claim page.

Hope this helps. Thank you for your patience and understanding. If you have any further questions or concerns, please do not hesitate to contact us.

[night cloak]

@cyan citrus

[cyan citrus]

If you are not able to provide the required and accurate information, the customer service cannot confirm that you are the owner of the account and they may not be able to proceed with your request, @night cloak. If you have already received a response from the customer service and if your application was not approved, your only option is to contact them again and make sure to provide them with the accurate and required information and contact them from the device you use more often to log into your PUBG MOBILE account. In this case, we unfortunately cannot help you any further through the community.

[cyan citrus]

Please change your game language to English first.

[night cloak]

@cyan citrus i provided the correct information I even showed them video evidence and in that video I shown the emails I got when the hacked logged in from another region and how he was requesting verification email, I even showed them credit card number I was buying UC from

Hacker*

[cyan citrus]

If the customer service has decided that your request cannot be approved, we unfortunately cannot help you with this any further through the community. Your only option is to contact them again, make sure to provide the accurate and required information and contact them from a device you use more often.

[night cloak]

I did all that twice and I still got rejected I was requesting claim from the device i used often @cyan citrus

[cyan citrus]

We unfortunately will not be able to help you with this any further through the community, @night cloak. Please refer to my previous messages.

[sterile quarry]

My account in pubg is linked in with the facebook and my fb git hacked how can i reteurn my account??

@cyan citrus

[grim depot]

pls warn people for this scam @celest shadow (sorry for ping)

[pulsar grail]

Phishing

[storm flume]

Thank you for the report, @grim depot.

In order to proceed, please provide two screenshots from a mobile device:

• one of the violation in question
• one of the user's floating profile

Example: https://pubgmobile.live/evidenceformat

We are unable to act on your report before these requirements are satisfied.

[ornate thistle]

This user has already been suspended from the server. Please block and report this user to Discord.

[pale nymph]

trying to unlink my facebook but it keeps giving me this

[mental sierra]

@ornate thistle Can you look for 2 minutes?

[ornate thistle]

Hello! How can we help you?

[ornate thistle]

Please tap the "Go Remove" button and follow the instructions on the screen to remove Safe Mode. Reach out to the in-game customer service if you require further assistance regarding this matter.

[mental sierra]

I wrote before that my game account was stolen, can you help me? In-game support is not helpful.

[ornate thistle]

Hello! Your social network account must be linked for at least 30 days before you can unlink it. Please reach out to the in-game customer service if you require further assistance regarding this.

[ornate thistle]

Please contact the in-game customer service regarding compromised or stolen accounts as we are not able to help you further with this through the community. Feel free to refer to the [previous response](#questions message) we have provided to you.

[autumn field]

Did some new phones got pubg 90fps support? Because mi 11t pro sill didn't

[dull spruce]

they’re already alerted by this.

[alpine mauve]

Will 90fps come to note 10+ soon?

[winter forum]

When I move my phone, it also moves when aiming in pubg...that bothers me, how can I turn it off

Can someone help me?

[weak basin]

thats called gyroscope

you can turn it off at settings and sensitivity

then i think there is a gyroscope button and turn it off

[distant creek]

who answer the questions?

[night cloak]

How i delete my pubg account

[winter forum]

Thanks💙

[mental sierra]

I already tried there but it doesn't work

[meager pumice]

@ornate thistle Brother can u explain me what means Data Transfer outside EEA

[meager pumice]

Lobby settings and there delete account

[meager pumice]

Moderators

[fast owl]

Hi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fast owl. Remember to read through #faq before asking questions in the support channels.

[strange island]

Hello, today my Pubg mobile account was stolen and the links were deleted. How can I get my account back?

[night cloak]

Contact customer service

[wispy snow]

I've seen lots of people asking why their videos have been removed in YouTube for copyright. And they were answered with "Online content" what is meant by online content and how can I make pubg videos without getting copyright?

[near crag]

I need help, when I try to send the form to try to recover my stolen account, I get this error. What does it mean? What is it?
“green_token is invalid (30400203)”

[cloud plume]

As long as your videos follows all pubg mobile terms and rules you wont get any kind of a copyright

[wispy snow]

Okay thank u

[restive pewter]

my m416 gun like moves to up when i aim if that makes sense is there something for that i can change in settings or do i have to use my finger to pull it down?

[urban sorrel]

it's called recoil

use a gyroscope or your finger to maintain your aim at the target while shooting

[jaunty ember]

Hello I want to contact pubg admin for report some channels that selling pubg mobile cheats

[junior birch]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

[glossy wasp]

Where can i switch off the pick up of this mag?
(I use auto pickup)

And is this name legal?

[night cloak]

Hello sir i am old pubg player i made new id in pubg i am plaing pubg mobile i received 4 time safety observation period i dont no why ?? Please solve this problem

[storm flume]

Please contact the customer service for further assistance, @strange island. Refer to subpoint 5.4 in #faq for further information.

[jolly night]

pubgm new update release date?

[formal marsh]

Update varies across devices.

[jolly night]

i mean 3.0 update expect date ?

[formal marsh]

Stay tuned to #news for updates.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @indigo jackal. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[formal marsh]

Hi, how may we assist you?

Can you please specify as to why would you like to report them?

[lavish fjord]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lavish fjord. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

As long as your content does not violate PUBG MOBILE's terms of service, you do not need to worry about anything!

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @near crag. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[formal marsh]

Hello, @night cloak. Apologies for replying late, please report the player in-game.

[fading locust]

How to report this channel

https://youtube.com/@khairunnasboncai?si=94F0UFTVVt717N0W

[lavish fjord]

How do you play metro royale 3.0 beta on IOS

[worthy sinew]

Report it with the appropriate YouTube Channel ID (highlighted in blue), @fading locust . You can find the channel ID using the resources above (boxed in red). Alternatively watch the video in this post (#1021559518490009712 message ; Courtesy: Yasser) for more information.

[night cloak]

** Guys I need help urgently my Facebook got hacked and now they changed everything in it like the login the email the numbers passwords everything **

@celest shadow

Please anyone help out

[neat helm]

Where can i get author code?

[glad pier]

How do I pass the security check?

How do I pass the security check to change my mobile number?

[glad pier]

؟

[keen grove]

I am facing a issue when ever i tried to change my account email or number or Remove social link it says security check failed but i created this acount and since that i am using it

@neat helm

@night cloak

@glad pier

@night cloak

[glad pier]

وش تقول ي عبدالله ؟ @keen grove

[storm flume]

Please do not use languages other than English, @glad pier. You may refer to our regional communities for other languages.

[keen grove]

I am not using other language i am using English noob bot

[night cloak]

My Facebook account got hacked and so did my pubg

@light trout @celest shadow

[keen grove]

Because of this bug?

[night cloak]

Someone else stole it

[keen grove]

What links do you linked with

[night cloak]

Facebook only

[keen grove]

Always link email or number with your acount the hacker can easily link with your acount

[night cloak]

Bro my Facebook is gone

And I need to get it back

It has family pics

@keen grove

[stuck pollen]

I've reached 500,000 in map design. Wow, and I want to give my friend a design code.

[regal dust]

Will the mythic force change the outfits on update 3.0?

[junior axle]

How do I report a player for letting me bleed out and stealing my loot?

I have video proof

Ran past me

Looted my kill

And let me bleed out

[distant mulch]

I don't receive a code in my e-mail. i cant login

[restive pewter]

i did use gyro but it doesn’t seem to work

[urban sorrel]

your gyroscope sensitivity might be low, try increasing to a higher sensitivity

[keen grove]

Come inbox i can help you

[restive pewter]

alr thx

[ornate totem]

You can report them for non teammate behaviour in report section

I don't know about metro royale as I don't play that, but for usual you can report them if you can view that match statistics, @junior axle

[fervent talon]

How do I get this type of title?

[ornate totem]

It is the tag of your team in team popularity battle

You can get that by creating a team or joining an existing one

#news message Refer this

[tropic dune]

Hello, why is Error offline? What's the reason?

[junior axle]

Nothing much happens when I report ingame

Not much different to classics

More annoyed he let me die then taking my loot

[ornate totem]

Bro but that's all you can do @junior axle

[junior axle]

F

[ornate totem]

I know it's too annoying

[junior axle]

The guys who review the stuff don't usually do anything

[tropic dune]

@ornate thistle

[junior axle]

Idk how to send video evidence either

[steel rover]

hello , i have ipad 9 and my gyroscope doesn’t work , what shoud i do?

[ornate thistle]

Please contact the customer service of your compromised social media account regarding this issue.

If your PUBG MOBILE account is also compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.

[steel rover]

someone?

[ornate thistle]

Invitation codes are for certain players only. Please submit your application to become a WOW Creator and wait until you receive your application results in your in-game mailbox.

[ornate thistle]

Please try changing your mobile number on the device you use often to play the game to pass the security check. Please contact the in-game customer service if you require further assistance regarding this.

[steel rover]

@ornate thistle

[ornate thistle]

Please disable the gyroscope through your game settings, logout from your account and perform a routine repair of the game from the login menu. Also, restart your device one time. Open the game again and turn on the gyroscope feature again and let us know if the issue still persists.

[ornate thistle]

Hello. "Invite Friends to Become Creators" event has ended. Please keep an eye on the in-game events section for future WOW events!

[steel rover]

ty its work

[night cloak]

Hello I found the person that hacked me

He said he wants the uc to his account I have his id

@ornate thistle

[ornate thistle]

Do you still have access to your PUBG MOBILE account, @night cloak? Has it also been compromised?

[night cloak]

No I don’t

I have my id

You can check I can give all information from PUBG on what the log ins are

But someone hacked my Facebook and changed everything and changed the log ins

I have the person who changed it cause I post my Tik tom clips for my cousins to see

And he followed me

And he said 6000 uc to that account

Or else he won’t give

How do I contact customer support

@ornate thistle

[regal lark]

hi, is it safe to use adb shell and change resolution of our android phone for playing pubg mobile? is it safe or will i get banned for it considering I'm not making any changes to the "game files"?

@ornate thistle

[ornate thistle]

Please do not fall for such frauds, you can contact the in-game customer service through the Help option located at the top right corner of the login screen. You can submit an account recovery request through there.

[night cloak]

I did not fall for fraud

He hacked me

[regal lark]

im only making changes to the system settings by changing resolution and not making any changes to the game files directly

will i get banned for it or is it safe to do that?

[ornate thistle]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @regal lark.
­
­

[ornate thistle]

Please contact the in-game customer service regarding compromised or stolen accounts as we are not able to help you further with this through the community. Feel free to refer to the [previous response](#questions message) we have provided to you.

[echo violet]

my account got hacked through email/pass attack and the hacker was able to stay in my account for 30 days to get his device trusted and linked his phone number to my account then enabled secondary verification, now I am unable to login to my account although i have every login method.

[night cloak]

Thanks is there any email address I can put

[echo violet]

i sent a ticket ingame and they kept saying that they are unable to help me

i have every single information about my account even gameplay footage when i started the game

[regal lark]

No no no I'm not using any "third-party software" I'm just changing resolution through system settings. Is it safe to do that?

[echo violet]

can some1 help me pls?

[fluid drift]

My merit is at 77 right now and I am trying to play solo matches to increase my merit but even if I win my merit doesn’t go up…

How do I increase my merit?

“Points recoverable today: 0”

[cyan citrus]

It means that you cannot recover more merit today, @fluid drift. There is limit to how much merit you can recover in 1 day. Please try again when you have more points available to recover.

[cyan citrus]

Hello! How may we help you?

[tropic dune]

@cyan citrus

[cyan citrus]

Do you have any questions regarding PUBG MOBILE, @tropic dune?

[worn crystal]

anybody switched to gyro after playing without it - how was your accuracy improved? I'm on 15% accuary and I've been playing without gyro for the past 5 years

[fluid drift]

Ok thank you very much I’ll check again tomorrow and go from there.

[night cloak]

what is the best skin for you guys?

[night cloak]

Idk

[empty oracle]

How do I know if my device has passed the security check?

Second question: if my account got hacked and I linked my account with 2 social media, WeChat and twitter (X) and I logged in with twitter. Will my WeChat also get hacked

[eternal tiger]

Ask others in #pubg-mobile instead.

[long rivet]

Any idea when will be the next one or is there anything to see announcements?

[vital carbon]

Can someone help me about this

[strong tangle]

If Safe Mode has been activated on your PUBG Mobile account, it typically means that the game's security system has detected some suspicious activity or a violation of terms of service. Here are steps you can take:

• Wait it Out:

In some cases, Safe Mode might be temporary. Wait for a certain period, and the restriction may be lifted.
• Contact Support:

Reach out to PUBG Mobile's customer support. Explain the situation and inquire about the reason for Safe Mode activation.
• Check for Violations:

Reflect on your recent activities in the game. Have you used any unauthorized software, violated terms of service, or engaged in any suspicious behavior? Avoid such activities in the future.

the safe mode activated on your account is temporary it will go away after a certain period of time.

[strong tangle]

Security Check:

• PUBG Mobile typically conducts security checks in the background, and users are not explicitly notified unless there is a security concern. To ensure your device meets security standards, keep your operating system and the game itself updated. If there are any issues, PUBG Mobile will notify you through in-game messages or emails.

Account Security:

• If your PUBG Mobile account is hacked, it's crucial to take immediate action.

• Change your password: Update your account password to something secure and unique.
Secure linked accounts: While linking multiple social media accounts adds an extra layer of security, if one account gets compromised, it doesn't necessarily mean others will be affected. However, it's advisable to change the password for all linked accounts as a precaution.
• To address a hacked account:

• Contact PUBG Mobile support: Inform them about the situation and follow their instructions.

Regarding WeChat:

• If you log in with Twitter and your WeChat is linked but not used for the login, it shouldn't be directly affected. However, as a precaution, change the password for all linked accounts.

[strong tangle]

the reason for your high matchmaking time may be that you are in a server with a low amount of emulator players playing at the moment. you may get matched faster if you try again later.

[warped pagoda]

hey I want to change my ingame login email password, but every time I try it says "sended too frequently"

[strong tangle]

the reason for this issue that there is a restriction on how often you can initiate password change requests. you could wait a bit and try again. if that does not work you can check your email spam folder and confirm that your password reset emails are not being marked as spam. you could clear your game's cache and try again. and if the issue still persists, you can contact ingame support.

[gentle pollen]

How to change team name

[empty oracle]

Thank you

[strong tangle]

No problem !

[pallid vector]

Hello PUBG Mobile Support Team, I received your message stating that cheating has been detected in my account. Please review my account because I did not violate the user agreement and did not use any type of cheating in the game. Please help me as much as possible to recover my account please. I have spent a lot of money on it. I am very sad and depressed about this punishment

[gilded valve]

@strong tangle what the device must i chose when fill claim to recover hacked account ! i just open the account on GAMELOOP EMULATOR ?!

[strong tangle]

u can contact in game support in any device.

[gilded valve]

@strong tangle i was linked my email to my account , they request's a minmum 2 emails in ?!

[night cloak]

how can i trade my and my brother’s account

irl brother tho

[empty oracle]

Wait, so can I unlink WeChat when it reach 30 days? And how do I know if my account passed security check does it tick?

[strong tangle]

yes you can unlink your wechat after 30 days and

PUBG Mobile doesn't typically provide a visible indication or ticking mechanism to show that your account has passed a security check. Security checks are usually conducted in the background, and players are only notified if there are issues or if additional action is required, such as a password change or account verification.

[strong tangle]

is there no option to state that you only have 1 email account?

[knotty pagoda]

Hey guys i need help regarding my Pubg Region . I accidentally changed it to Turkey but now i want to change back to my previous region but i have to wait 70+ days before i can make a change . Is there any other solution for this

[strong tangle]

there is currently no other way to change your region without waiting for the time limit to end.

[knotty pagoda]

😑thats sad🥲

[eager minnow]

@strong tangle Is this a internet connection issue?

[odd ice]

Looks like it try restarting the device

[strong tangle]

its an ingame issue

but try restarting your router and your device just incase

[eager minnow]

Ok

[eager minnow]

Okay ty

[strong tangle]

np !

[night cloak]

Is there any chance to get my account back and i didn't use any type of cheatng?

[strong tangle]

you may file a claim in game and wait for ingame support.

[night cloak]

I did and no solution

[strong tangle]

what showed up when you filed a claim?

[strong tangle]

It appears that your claim was rejected, @night cloak. You may try the options provided below :

Contact Customer Support:

• Reach out to PUBG Mobile customer support again. Clearly and respectfully express your case, providing any additional information or context that might help them understand your situation better.

Provide Evidence:

• If you believe the ban was unjust, gather any evidence that might support your case. This could include screenshots, videos, or any other relevant information proving your innocence or demonstrating that the ban was a mistake.

Be Patient:

• Understand that customer support teams may need some time to investigate and respond. Be patient and allow them the opportunity to thoroughly review your case.

Remember that the decision to lift a ban ultimately rests with PUBG Mobile's support team. We unfortunately cannot help you with this any further through the community.

[cyan citrus]

My text function in game had been shadowbanned, nobody can see my message

Please share a screenshot or video recording of the issue you have encountered, @molten sentinel.

Since I lost merit from injuring a teammate could I have also gotten a temporary match ban too?

All violations will be punished, and the extent of punishments will vary according to the severity of the violation and number of violations, @fluid drift. Please head to your merit profile and navigate to Rules > Code of Conduct for more information regarding different types of violations, violation descriptions and violation penalty info.

[stray gazelle]

Hey,
So these days i hv been facin an issue, while in fights or even normally crouching there are times when it will crouch and stand again, even though i just pressed once on the crouch option. I wanted to know is it somth in settings or a bug?

[split badger]

Hey i have won 13k tdm uc tournament from pubg spain server and they said Tencent will send the ucs so i have a question when the ucs will be sent

[strong tangle]

you may ask this in the pubg mobile spain server.

[split badger]

There is no tencent in that server and they said they dont know when tencent sends

[odd ice]

Any iPhone XR users facing heating issue on event mode livik ?

[strong tangle]

I suggest waiting patiently.

Hey, So these days i hv been facin an issue, while in fights or even normally crouching there are times when it will crouch and stand again, even though i just pressed once on the crouch option. I wanted to know is it somth in settings or a bug?

Hello, @stray gazelle. the issue that you have stated may be because of your button placement, make sure that your crouch button does not overlap any other buttons in your controls. it may also be because of your touch screen malfunctioning or being unresponsive, this will cause your device to register unintended taps which will cause you to crouch and stand at the same time. if all of the following options do not work. try restarting your device.

[meager pumice]

What is code for this?

[strong tangle]

is that perhaps an event in bgmi?

[meager pumice]

Global event

[strong tangle]

i can't find that event in my account.

[meager pumice]

Idk man

[strong tangle]

it might be region exclusive

[red onyx]

I have the link I send it or so that it must be deleted

[neat helm]

Pls say how much i must wait for author code?

@strong tangle

[jaunty ember]

I want to report some telegram channels that selling pubg m cheats how can i report them

[night cloak]

It's in global version

Pakistani player voice pack

[night cloak]

#1077761379638984765

Check pinned message

Use the link to fill in all the necessary credentials of the violators

[night cloak]

what does aim assist do

[thorn condor]

When is this finally going to happen? In the new iPhone, they came out in less than 2 weeks and you are telling us that they have been dealing with this for so long and there is no solution yet? How do you expect us to believe? At first you said it would come out in 2.9 update then you tell us with 2.9 or later. 3.0 is about to come and still NOTHING. What will be done with this situation? Don't make fun of your customers it's disgusting

[woeful scarab]

i tryed

to use a control layout code

and the buttons is not arranged

[fallen flume]

can someone tell me whats that hair name?

[cyan citrus]

It is called Violet Blossom Cover. It is a work from P.D.P global outfit design contest 2021. Created by Atlanta De Guzman, @fallen flume.

[woeful scarab]

I copied Daxua ( sorry for like promotion but this is the player) control layout and idk why is like that

i have samsung note 10+ which a high resoulution like iphone 13 pro max, whats wrong, i copied controls like person on 14 pro max etc

wrong pic

actual pic

[cyan citrus]

Could you please elaborate on what is the issue you are facing or what is wrong here?

[woeful scarab]

this the layout i copied

this is the result on my device

[fallen flume]

thank you ;D

[woeful scarab]

( i mention about he is using iphone 13 pro max and im using samung note 10+)

[cyan citrus]

You're welcome!

[cyan citrus]

Can you try to ask the player to generate a new layout and ask the player to make a video recording when the player generates the layout and send the video recording here?

[woeful scarab]

is a youtuber btw

is daxua

there

[cyan citrus]

Do you have a video recording of when you applied the layout, @woeful scarab?

[woeful scarab]

i make something wrong?

[fallen flume]

hm sorry but its possible that it come back?

[cyan citrus]

Can you please submit a report of this issue through #996546243859853424 in compliance with the channel's guidelines?

[cyan citrus]

We unfortunately do not have information regarding this and cannot confirm it. However, you may provide your feedback regarding an item you would like to be returned in the game through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

To put it simply, aim assist is a feature that helps you and assists automatically while you are aiming at enemies, with the purpose of making your aim easier.

You may use the #1092960389219766342 channel to find players to perform the in-game activities.

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

The platforms not listed in the form are covered by the Other option. On those platforms, the content is monitored rather than removing it.

[cyan citrus]

Please elaborate further and add more details about your question or concern.

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

[drifting heath]

Idk how you do not know this but that is not a bug that they can fix because it stems from the controls being based on your resolution and because these devices have a different aspect ratio the game cannot place the buttons in the correct spot and it results in the controls being messed up, the developers would have to change the whole button customisation system if they wanted to fix this.

[indigo owl]

@cyan citrus

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @indigo owl.

[indigo owl]

I dont under stand

[cyan citrus]

Thank you for the information. In any case, it is better to get a confirmation first. It may be possible to improve it.

[indigo owl]

@cyan citrus

I dont under stand

[cyan citrus]

Please refer to the information provided in #faq sub point 2.12 and avoid repeatedly asking questions regarding account suspensions as this is something we unfortunately cannot help you with, @indigo owl.

[woeful scarab]

@cyan citrus i finded the solution

because im on samsung i used hd+ resoulution for samsung display

and then boom

i have the same one

[warped cairn]

Can you please add option in Egypt to buy uc using Fawry pay? Since most cards are not working now?
Some apps have done that already. I hope you consider it 🙏

[cyan citrus]

And if you switch to previous settings, do you still face the same issue?

[cyan citrus]

Purchases should only be made through the in-game shop or through https://www.pubgmobile.com/pay.

[warped cairn]

I know, I mean add Fawry pay in the game. Some apps have done that already in Egypt.

[cyan citrus]

If you have any feedback about the game, you can leave your feedback through #996458713126797405 in compliance with the channel's guidelines, @warped cairn.

[feral forge]

There is currently no such feature available in-game, feel free to provide your feedback regarding this through the #996458713126797405 channel. Thank you.

[drifting heath]

Hopefully.

[brisk stream]

is any admin here ?

[cyan citrus]

Hello! How may we help you, @brisk stream?

[brisk stream]

Hi

My Account has been hacked

[storm flume]

Please contact the customer service for further assistance, @brisk stream. Refer to subpoint 5.4 in #faq for further information.

[brisk stream]

Is there any one who can help

I have all the proof that the account belongs to me

[cyan citrus]

Please refer to this response, @brisk stream.

[unborn pilot]

@glass briar Tryna ask your questions over here too!! Our mods gonna help you out.

[neat helm]

I took a survey to become an author in WOW mode and it says that I should receive some kind of author code by email in the game. How long do i have to wait for this code?

@cyan citrus

[mystic kayak]

we can't purchase items from shop> treasure if we already own them while we used to be able to purchase them in a daily /weekly limit

[night cloak]

Why pubg keeps stopping in pheonix os

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @mystic kayak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[cyan citrus]

There are different types of emulators available, but the only recommended emulator is GameLoop. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/.

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[cyan citrus]

When is the last you you have purchased these items?

[mystic kayak]

19-12-2023

[cyan citrus]

From where did you download the game, @mystic kayak?

[mystic kayak]

play store

[mystic kayak]

I don't remember if I purchased them yesterday but I'm sure I purchased them before yesterday

[cyan citrus]

Can you try to perform a routine repair of the game from the login menu one time, @mystic kayak?

[mystic kayak]

ok

they can be purchased now thank you

[cyan citrus]

Glad to hear that and you are welcome, @mystic kayak!

[neat helm]

What should i do if in that discord server was full memvers, and i can't join

[cyan citrus]

If you are referring to World of Wonder community server, you will unfortunately have to wait until you can join the server again.

[cyan citrus]

Hello! How may we help you?

[deep kelp]

Akm glacier is coming in classic crate it's that true

[night cloak]

I think its true

There will be ump45 glacier too

[strong tangle]

Hello, @deep kelp . we unfortunately cannot provide you with leaks about the game. However, You can find leaks by asking people in this server tho !

[brave wolf]

#news message

[woven yarrow]

Will you make a new weapon in the future?

[modern wraith]

Pubg wow Map.. where i can find this topic.??

[modern wraith]

anyone.????

[strong tangle]

Will you make a new weapon in the future?

Hello, @woven yarrow. we do not have access to future plans of PUBG mobile. we are just a community server for the game.

[modern wraith]

anyone.???

[strong tangle]

You may join the WoW discord server with the message i have tagged here #news message .

[modern wraith]

thanks man 🙏

[strong tangle]

Np !

[opal anvil]

hello, does iPhone 11 have better bullet registration than most android phone?

[strong tangle]

it mostly depends on the android device you are comparing with but most mid end and low end devices do not have good enough software, hardware, resolution, and optimization to compete with the iphone 11 ! However according to latest reviews from people, iphone 11 has been slowing down after the latest ios update.

[woven yarrow]

How much iPad view does the iPad mini 6 have?

Is it low compared to other iPads or the same?

[pulsar grail]

It is the same but wont feel like it cuz it is smaller

[drifting yoke]

Hey can I get some help. I logged in after a really long time and found out my account was being used by some other guy for the past few months. I assume its hacked. The name has also been changed and some othet account except my own has also been linked. Thankfully it still logs in. How can I recover it because pubg is not letting me unlink any of those accounts because I haven't logged in for 15days from this device.

[strong tangle]

Hello, you may contact the ingame customer support for this !

[drifting yoke]

But there is only a section for hacked accounts that cant be logged into

What should I do?

[polar willow]

Kia Ider koi hy @strong tangle I need help

[torpid gull]

Fast Question its still we can't bring back account from India version?!

[strong tangle]

Go to Customer Support in your account ー Select "Account" ー Select "How do i unlink or remove Social media account from game" ー Scroll to the bottom ー Check if your account meets the requirements and claim.

Hello, @polar willow . How may i help you?

[strong tangle]

Unfortunately, there is not a way for you to transfer your account from BGMI to PUBG mobile as these are 2 completely different clients.

[red raven]

why is my pubg graphics so glitching

lags and game crashes

like the textures keeps disapperaing and appearing again

and flashing

[strong tangle]

Here are some things you can check :

Device Specifications:

• Ensure that your device meets the minimum system requirements for PUBG Mobile. If your device is not powerful enough, it may struggle to handle the game, leading to performance issues.

Graphics Settings:

• Adjust the in-game graphics settings to a level that is suitable for your device. Lowering the graphics quality and frame rate can improve performance.

Network Connection:

• A stable and fast internet connection is crucial for smooth gameplay. Ensure that you have a reliable network connection to reduce lag.

Background Apps:

• Close unnecessary background apps on your device to free up resources. Running multiple apps simultaneously can affect game performance.

Storage Space:

• Ensure that your device has sufficient free storage space. Running out of storage can lead to performance issues and crashes.
Device Overheating:

• Excessive heat can cause performance issues and crashes. Avoid playing for extended periods, especially if your device tends to overheat.

Game Updates:

• Make sure that PUBG Mobile is updated to the latest version. Developers often release updates to address performance issues and bugs.

Device Maintenance:

• Regularly maintain your device by clearing cache, removing unnecessary files, and updating software. This can help improve overall performance.

Reinstall the Game:

• If the issues persist, consider uninstalling and reinstalling PUBG Mobile. This can resolve corrupted files and improve the game's stability.

Check for System Updates:

• Ensure that your device's operating system is up to date. System updates may include optimizations that improve overall performance.

[strong tangle]

can you provide a video recording of this issue?

[red raven]

i have screen shot

[strong tangle]

send it here.

[red raven]

ok

It becomes like this

Lags and crashes

[strong tangle]

this may be a bug report in #996546243859853424 .

[red raven]

Some players said complaint on playstore with BGMI facing these on high end devices

[strong tangle]

we do not provide support for BGMI.

we only provide support for the global version of the game.

[red raven]

but same thing happening with my global pubg also

[strong tangle]

can you make a report in #996546243859853424 with screen recording of your issue in global?

[red raven]

i opened a death match it became like this lagged alot and crashed

on global

[strong tangle]

what is your device?

[red raven]

galaxy note 4

runs pubg on smooth medium its ok

[strong tangle]

it might be an issue with your device. since this not a known issue.

you may make a report in #996546243859853424

[red raven]

ok thanks

[strong tangle]

np !

[red raven]

:))

[coarse current]

Trying to file claim from past 5 to 6 days.

[strong tangle]

Hello, @coarse current .The error message "System error, please check and try again (30400001)" in PUBG Mobile may indicate a variety of issues related to the game's connectivity, server status, or your device.

[drifting yoke]

Isn't there a way to claim your hacked account without a 6month detail as I haven't played for the past 6 months?

May be earlier details

[strong tangle]

there currently is any way for that to my knowledge.

[ornate thistle]

Most questions in Account Recovery Tool ask players to provide information regarding their account from the past 6 months. Please do your best to answer all questions in the Account Recovery Tool. You can use the 14th question to provide additional information regarding your account.

[modern quest]

Does the silvanus still have the mask? Or is it gone forever

[dull spruce]

level 6 you’ll get the mask

[neat helm]

can you send the link of world of wounder discord server i couldn't enter

[neat helm]

@strong tangle

[real juniper]

My profile says "Platinum 4" but I am listed as Silver, I can't play with my friend who is ranked "Ace", what is the reason for this?

[eternal tiger]

It's full I guess, that's why you couldn't join. The server link is here: #news message

[neat helm]

There are full players

[eternal tiger]

You have to wait then.

[neat helm]

@eternal tiger bro can u say if i could get author code without joining to that dc server?

[eternal tiger]

I've no idea. You need to seek assistance in that server.

[modern quest]

Thank you for helping

[strong tangle]

If you are inquiring about the invitation code. you may ask your friends that are wow creators to send you the code if they have one. hope this helps !

[strong tangle]

can you provide a screenshot of the issue?

[strong tangle]

is your rank platinum in the mode that you and your friend is trying to play?

[real juniper]

Yes, but we can't play

"Incompatible cadres cannot be on the same team."

The auto-match setting is turned off and we are playing teamed in third person perspective, as you can see in my profile, I can't play with my "Ace" ranked friend even though it says Platinum IV.

[strong tangle]

try ranking up to diamond and see if the issue persists.

[real juniper]

Why can't you play today when you could yesterday?

[strong tangle]

im not sure about this issue, since it is not well known. but you could try ranking up and see.

[weak basin]

Yo can i apply many times to become a creator?

what

why have a max numbers of players

just send it to players you want brother

dont oversend and then say you cant because max has been reached

[void prawn]

My game account was stolen, how can I get it back?

[real juniper]

@strong tangle Does the rank reset when we change regions?

[strong tangle]

it does when you change servers.

[strong tangle]

You may contact the ingame customer support and was it linked with a social media account? if so, which all platforms was it linked with?

[royal nebula]

Hi anyone here I can’t open My account by facebook?

[strong tangle]

It might be an issue with your internet or your connection to the server.

[sick pebble]

I am playing pubg mobile beta version but there is no event map

[pulsar grail]

Try logging in to your Facebook on safari and if it works come back here for instructions

[royal nebula]

My internet was good but I don’t know today only this happened

[strong tangle]

The "Erangle shadow ambush" map is the event map.

[pulsar grail]

That is the event map sir

[sick pebble]

its plays normal map

[strong tangle]

Try clearing your game cache and try again.

[sick pebble]

there is no change

[strong tangle]

they may not have updated the map yet. you can wait patiently for now.

[sick pebble]

but how some cc are uploading event map playtest

[royal nebula]

I did restart my internet 🛜 iPad and game but still same

[strong tangle]

i unfortunately cannot assist you further with that as we do not provide support for any client other than the global version. you may check online tho.

[strong tangle]

Try doing a routine repair.

or try with a vpn as it may improve your connection with the server.

[royal nebula]

Wait I will re-download PUBG

[ornate thistle]

Hello. The third Erangel map on the list is the Shadow Force themed mode.

Please also note that https://discord.com/channels/393088095840370689/1160849852658356245 should only be used for reporting behaviour within this server.

[ornate thistle]

Hello! Do you have the Facebook application installed on your device? If so, have you tried removing then reinstalling the Facebook application?

[storm flume]

Please contact the customer service for further assistance, @void prawn. Refer to subpoint 5.4 in #faq for further information.

[ornate thistle]

Yes, you can reapply to become a creator after receiving your current application's results.

I need a code for creation, I want to create maps in WOW

Invitation codes are for certain players only. Please submit your application to become a WOW Creator and wait until you receive your application results in your in-game mailbox.

Please also note that https://discord.com/channels/393088095840370689/1160849852658356245 is meant for reporting behaviour within this server. Please use #questions for PUBG MOBILE-related questions, @silent glade.

[sweet stream]

@ornate thistle

[weak basin]

remove this too <@&481161015728406538>

[rough moth]

how to edit this button?

[elder sparrow]

Good afternoon, does anyone who has the nubia z50 know if it already has 90 fps enabled?

[dull spruce]

ok

[vestal flare]

Guys i got uc deduction

What can be done

The other day also i got charged 100us dollar for uc that i did not purchase or did recive

[dull spruce]

were you involved with the medias buy thing?

[limpid elk]

Please help me my account was hacked there is a scammer on my account if you help me there will be one less scammer in pubg

Please understand that they tricked me into asking for the code, I’ve been playing for two years now, 3 will start soon, I can’t live without pubg, I’ll really be grateful if you help

be people so much money went into this account

[formal marsh]

Good Morning, @vestal flare. This occurs when you have made an unauthorized purchase in the past.

[storm flume]

Please contact the customer service for further assistance, @limpid elk. Refer to subpoint 5.4 in #faq for further information.

[earnest flame]

Hello guys
I can't login to pubg mobile useing my facebook account, ihave tried uninstalling both facebook and pubgmobile didn't work.
Any help please

[ancient rivet]

When i try to login i have to select which social media login to use. When clicking facebook it popups a blank white box that says facebook.com. I went to my facebook app to see the connection with pubg and it still says active. I also tried reinstalling pubg and checked if all apps are up to date and they are. Do you know what cause be causing it to not load the login page to facebook?

[formal marsh]

Good Morning, @rough moth. Please consider putting this in the #996458713126797405 channel instead.

[storm flume]

Please contact the customer service for further assistance, @earnest flame. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @ancient rivet. Refer to subpoint 5.4 in #faq for further information.

[earnest flame]

I can't get to customer support before login to the game
The issue seems to be common for all facebook player as i am noticing

[toxic flicker]

Same problem wt is going on fix that sht asap

I can not login my facebook account it popups blank white box

[earnest flame]

Facebook is working now
Everybody try

[static stag]

Hello @earnest flame, You can contact the customer service through your Account settings of the game using the Customer Service option located at the bottom or through the login menu using the Help option located at the right side of the screen in the future.

[fresh mica]

Hello i have a friend was hacked after he's change emil gmail and add new facebook instead twiter x ,, someone from iraq hacking the account no idea how and he's still have accs to log , but cant do anything the hackers partner now with gmail and fb any idea to help?

[storm flume]

Please contact the customer service for further assistance, @fresh mica. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

It is unfortunately not possible to move or customize the Glide option.

[void prawn]

How can I participate in this event?

[red kraken]

#questions

[cyan citrus]

Please refer to the information provided in that message and the timing when the event is going to begin. The timing is displayed in your own time zone.

[strong tangle]

That event does not require any registration.

[cyan citrus]

Hello! How may we help you?

[void prawn]

Ok

[strong tangle]

It is very much possible for you to win uc through the events hosted here!

[cyan citrus]

Begging is against the #735483472432594994, @red kraken. Please note that this channel should only be used for questions or concerns regarding PUBG MOBILE.

There are different opportunities available in the community such as #game-events, #events, #cheating-news and #matches to win different rewards including UC.

[red kraken]

What time starting quiz

[cyan citrus]

If you are asking about #game-events, the timing is mentioned and it is in your own time zone, @red kraken.

[long rivet]

When eagle system accepts new members?

[torpid pier]

Hi

[night cloak]

Send a screenshot

Hello! I participated in the reddit event called “How We Halloween” (it ended on 31.10.2023.) and I’m one of the winners. 30 working days are passed since I got the message about winning but still, no prize. Got announcement about it on 11.11.2023. Is there any problems with it? @ornate thistle

[wraith dome]

Someone who getting rn request timeout?

[wanton sierra]

Ummm is there any moderator or admin available right now ?

[wanton sierra]

Ummm I did and got timeout from this and other channel couldn't reply

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @torpid pier. Remember to read through #faq before asking questions in the support channels.

We are unable to provide assistance if you do not ask a question or state a problem, @wanton sierra. Remember to read through #faq before asking questions in the support channels.

[lapis sand]

friend's photos don't apper what i shall do to fix it

[stone turret]

i need to talk to a suppperter for my account mangment

[formal marsh]

Hi, can you expound on this?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stone turret. Remember to read through #faq before asking questions in the support channels.

[stone turret]

I was trying to change the internal link to my PUBG account
But when I press the send button
I don't get anything
(I do not receive the special code)
I hope you can solve this problem as soon as possible and give me a possible solution

I did not receive any code

[radiant flint]

hi

i need my wow creator code

[storm flume]

Please contact the customer service for further assistance, @stone turret. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please do not send screenshots that contain your personal information, @stone turret.

[stone turret]

oh sry

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[stone turret]

but what should i do now?

[cyan citrus]

Please refer to this response, @stone turret.

[night cloak]

@formal marsh @cyan citrus is it allowed ?

[night cloak]

What did you send?

[formal marsh]

Hi, @night cloak. Third-party peripherals are not allowed/supported.

[night cloak]

Maybe is for who like to play on emulator but they don't have PC

Really i wanna play like this but is against rules

[formal marsh]

Be safe!

[night cloak]

Can I dm you

[formal marsh]

You may create a private thread instead.

[runic fiber]

PUBG skins code is possible, I don't have skins

5953096543the hands

5953096543

[formal marsh]

Hi, @runic fiber. Please be reminded that this channel is intended for queries. Begging in any form is also prohibited.

[runic fiber]

I don't know, but I ask for your forgiveness

[formal marsh]

Please feel free to review #faq & #735483472432594994.

[runic fiber]

Come to me privately Let's understand together

[warped cairn]

I can still destroy him with gyroscope

[weak basin]

first video fake

[night cloak]

Nah it's real

[weak basin]

you did it ?

its fake 100%

[night cloak]

I saw some streamers he Have it

[night cloak]

Come to off topic

[weak basin]

or not

[river bolt]

hey
i hv a problem on pubgm game can anyone help me?

i need to contact the support

@here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @river bolt . Remember to read through ⁠https://discord.com/channels/393088095840370689/638363268565565461 before asking questions in the support channels.

[river bolt]

anyone

?

[blazing remnant]

I need help please <@&481161015728406538>

[strong tangle]

Hello, @river bolt & @blazing remnant . How may i help you both today?

[blazing remnant]

my boyfriend's account was stolen, we wrote to support, is there a possibility of acceleration or some other solution?

[strong tangle]

You have to wait till the customer support responds. Was your boyfriend's account linked to any social media account by any chance?

[blazing remnant]

it was connected to facebook but somehow they managed to shut it down

[strong tangle]

Can you no longer access the facebook account?

[storm flume]

Please contact the customer service for further assistance, @blazing remnant. Refer to subpoint 5.4 in #faq for further information.

[strong tangle]

that works

[blazing remnant]

it can't read, because it's turned off completely

[strong tangle]

You may reset the password for everything connected to your game account and wait for the customter service ingame.

[blazing remnant]

How?

[strong tangle]

You may contact the ingame customer support for further details.

[blazing remnant]

He put his number on acc

[strong tangle]

Try accessing the account through that.

[blazing remnant]

Scammer he put his number on acc

[strong tangle]

Please contact the customer service for further assistance, @blazing remnant. Refer to subpoint 5.4 in #faq for further information.

[blazing remnant]

Thanks

[river bolt]

its abt my pubg mobile account

it linked with my twitter account and for some reasons i cant get any verification codes
i did try to contact twitter support for months but no reply

[storm flume]

Please contact the customer service for further assistance, @river bolt. Refer to subpoint 5.4 in #faq for further information.

[robust apex]

hey .what time fixed gameloop 64bit?

[velvet vessel]

Hey guys I have a question how can I reports stuff and get rewards I am interested

[sick pebble]

Any pubg beta testers know how to open this secret room in yasanaya

[graceful path]

I cant login, error 211, what do i do?

[formal marsh]

Hello, you may visit #opportunities.

[formal marsh]

Hi, @graceful path. Please refer to this message: #questions message

[graceful path]

sadly i wont get any confirmation

[weak basin]

unopenable

idk i think a key

im so mad i couldn't get this beta version

max players reached

[dull cedar]

Hello, even though I haven't muted for 2 weeks, I cannot write anything in the game. This only applies to this game. I can't even type anything on the game login screen.

[storm flume]

Please do not use languages other than English, @old owl. You may refer to our regional communities for other languages.

[ornate thistle]

I have replied to you in #996546243859853424. 🙌

[stray solar]

How to unblock account

[velvet vessel]

Tbh I didn't understand anything there 😶

[eager minnow]

Dum

[twilit dock]

Hi

[scenic meadow]

How’s this possible? Or is he lying

[bright reef]

Maybe he got from 10 uc or sumthing

Like get in first spin

[night cloak]

There's a coupon that allows you to spend 0 uc and do a spin or 2

I did that yesterday too

Didn't get anything tho

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @eager minnow. Remember to read through #faq before asking questions in the support channels.

We are unable to provide assistance if you do not ask a question or state a problem, @twilit dock. Remember to read through #faq before asking questions in the support channels.

[bright reef]

Its for lucky treasure

In the glacier spin you have to spend at least 10 uc

[cyan citrus]

hi, is gfx tool banned?

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @silk apex.

[cyan citrus]

Please contact the in-game customer service for further assistance.

[cyan citrus]

Please elaborate further and add more details about your concern.

[cyan citrus]

The Crystal Bloom Voucher (60 UC) can let you spin with 0 UC in the Crystal Bloom event if you draw 1 time. If you draw 10 times, 60 UC can be reduced from the total amount if the same voucher is applied.

[bright reef]

How to get that and how do we get discount coupons for x suit spin?

[cyan citrus]

It was possible to receive the Fiore Vouchers through a different event (X-Suit Return) that was available from 2023/11/28 - 2023/12/07, @bright reef. Regarding the Crystal Bloom Vouchers, you can obtain the 50 UC and 30 UC voucher through the Frost Blessing event in the game as shown in my screenshot. Regarding the Crystal Bloom Voucher (60 UC), will try to get a confirmation regarding this and get back to you if I have more information.

[autumn ocean]

Hello, I have 2 problems, when I log in with gameloop, when I am in pubg, after a few minutes, I switch to the google play store and the game closes, what is the reason, I get an error that I will get a subscription while pubg, I get an error like google play store is installed.

@worthy sinew

[cyan citrus]

We provide community support only for mobile platform. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/, @autumn ocean.

[bright reef]

So i cant get discount for x suit anymore?

[cyan citrus]

If you have a voucher that you can apply in the event, you will be able to check it in the event section when trying to make a draw, @bright reef.

[bright reef]

I dont

Unless you give me 😉

[little hazel]

How to get this role
1125534278789365760.

[devout lintel]

#questions I want to ride pagani so bad but I don't have uc 🥺

#questions I want to know how to report and get uc as a reward

Like others

[cyan citrus]

Please refer to the pinned messages of the #cheating-news channel for more information, @devout lintel.

[eager minnow]

There are 8 popularity battles?

[autumn ocean]

@cyan citrus

[strong tangle]

The error message "Your purchase could not be completed. Make sure you choose the correct country in your Play account" in PUBG Mobile suggests that there may be a discrepancy between the country setting in your Google Play account and the location where you are trying to make the purchase. Here are steps you can take to address this issue:

Check your country in your google play account:

• Open the google PlayStore App on your device ー Click your profile icon ー Click settings ー Click General ー Choose Account and device preferences. (You may refer to the screenshots i have given below for detailed info.)

Update or Change Country Setting:

• If the country setting is incorrect, you may need to update it to match your current location.
To change the country setting, you might need to add a new payment method with a billing address that corresponds to the desired country.

Clear Cache and Data:

• Clear the cache and data of the Google Play Store app. This can help refresh the settings and resolve potential issues.
• Go to your device's settings, then navigate to "Apps" or "Application Manager," find Google Play Store, and clear cache and data.

Use a Valid Payment Method:

• Ensure that you have a valid payment method linked to your Google Play account.
Check that the payment method has not expired and has sufficient funds or credit.

Check Payment Restrictions:

• Some regions may have restrictions on certain types of transactions or may not support specific payment methods. Verify that the payment method you're using is accepted in your region.

[crystal bloom]

I was hacked, I was not assigned a phone number, what should I do?

[phone]

I need to untie the number of the burglar

I can't log in by mail, he turned on secondary protection and said I will lose my account within 10 days

Help

[autumn ocean]

Hello brother, I wonder if you can explain this over gameloop

[strong tangle]

We provide community support only for mobile platform. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/ .

[autumn ocean]

gameloop officials also asked me to contact you as this is an in-game problem

[strong tangle]

Hello, @crystal bloom . You may contact the ingame customer support regarding this issue !

[tight sparrow]

friends, how can I change the google account when entering the game from mobile, I want to log in with a google account

[tight sparrow]

@cyan citrus

[cyan citrus]

You will need to log out of your current PUBG MOBILE account through your Account settings of the game and you can find the different available login options if this is what you are referring to, @tight sparrow.

[hearty oar]

One message removed from a suspended account.

[tight sparrow]

no, when I log in with google, it always enters the same account, I want to change it

[hearty oar]

One message removed from a suspended account.

[cyan citrus]

Vanguard One is a Mythic title and Vanguard is a Legendary title, @hearty oar. You can find more information regarding certain titles in #faq sub point 3.27.

[hearty oar]

One message removed from a suspended account.

[cyan citrus]

If your Google account is currently linked with your PUBG MOBILE account, that Google account can only be used to log into the PUBG MOBILE account it is currently linked to and cannot be used to log into a different PUBG MOBILE account. If you want to use your Google account to use it with a different PUBG MOBILE account, you will first need to unlink it from your current PUBG MOBILE account. You can do it through your Account settings of the game after you meet all these requirements:

[cyan citrus]

For the top reporters of #cheating-news, the top 5 reporters will receive Vanguard One (Mythic), and the rest of the top reporters will receive Vanguard (Legendary). It is time-limited title, but you can continue to receive it each month as long as you are eligible for it.

[normal ferry]

About half an hour ago, I entered the single nus for the Conscientious Objector title, but I came first and did not receive the title.
🤔

[azure tulip]

I have 2 of em so I am already in the event?

Or how do I join the event

[cyan citrus]

Can you tap on ''?'' and share a screenshot of the details available there, @azure tulip?

[cyan citrus]

You played this match in Duo. You have to complete the achievement in Solo in Ranked game mode in Platinum tier or above.

[normal ferry]

That's how I entered single mode

[cyan citrus]

You have to complete the achievement in Solo game mode, @normal ferry. Selecting a different style and disabling the auto matching option does not count.

[normal ferry]

How can it be that I entered as a single but it appears as a duo entry?

[cyan citrus]

It should be that you selected the Duo game mode from the map selection menu and disabled the auto matching as shown in my screenshot below, @normal ferry. As a result, while you queued in the match alone, the game mode was still Duo with other teams of 2 players. Please try again and make sure that you select the Solo game mode. If it still does not work, you can let us know.

[candid aurora]

Could I get some assistance on deleting my old account? Or atleast unlink Google Play from it because I want it on my main?

[normal ferry]

Well I will try like this

[cyan citrus]

Make sure that you select the game mode like this and make sure that your current rank is Platinum or above in Solo, @normal ferry.

[cyan citrus]

If you are using an Apple device, you have the option to delete your PUBG MOBILE account from your Account settings of the game. If you want to remove a social media account from your current PUBG MOBILE account, you can do it through your Account settings of the game after you meet all these requirements:

[normal ferry]

I'm sure I'm solo now

thank you for everything

[candid aurora]

So I should be using an account that I don't have progress at for half a month just to unlink Google Play from it..?

[cyan citrus]

You're welcome!

[normal ferry]

🤠

you are a great person thank you

[cyan citrus]

Your Google account cannot be unlinked from your PUBG MOBILE account be used to log into a different PUBG MOBILE account if you do not have access to your PUBG MOBILE account. Please read the instructions in my screenshot.

[candid aurora]

The thing is my main is with my old Facebook and when I had problems with Facebook and couldn't log in, I created a Google one instead. Then I regained access to the Facebook account and I would rather to have Google on the Main one for ease of access.

But this is a lot of unnecessary steps just to be able to do that

[cyan citrus]

Please refer to my previous response, @candid aurora. We unfortunately cannot help you with this any further through the community.

[candid aurora]

I tried the Google Application for account deletion but it is asking me impossible questions like when I created the account..

Anyway thanks for your time

[devout lintel]

How to get time limited Pagani like YouTubers get 🙂

#questions how to get destiny gem when destiny gem come back I want to unlock balck color

[bright reef]

Using bluestacks will cause your account to get banned for a week? @cyan citrus

[azure tulip]

Sorry I was offline

[devout lintel]

Bro

[cyan citrus]

Are there more points after 3?

[cyan citrus]

There are different types of emulators available, but the only recommended emulator is GameLoop. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/.

[azure tulip]

Yes

[devout lintel]

@devout lintel @cyan citrus

[cyan citrus]

You will need to wait for the prize results. As mentioned in the event rules, the prize results will be announced on December 25.

[devout lintel]

@cyan citrus and about my question ⁉️😔

[cyan citrus]

It is not for everyone and we unfortunately cannot help you to receive it.

[strong tangle]

Hello, @devout lintel . You will be able to get the destiny gem from crates when a crate containing this comes out.

[devout lintel]

@cyan citrus ok thanks for your time

[cyan citrus]

Destiny Gems cannot be obtained at the moment and we unfortunately do not have any further information regarding the availability of these items in the game again.

[devout lintel]

@cyan citrus ok thanks.
And I wish Destiny gem will add in future

❤️🖤

@strong tangle tnq ❤️

[strong tangle]

Np !

[cyan citrus]

If you want a certain item to be available in the game again, you are welcome to provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[devout lintel]

@cyan citrus ok I will ☺️

[vital rain]

Realme GT5 phone with Snapdragon 8 Gen2 processor does not run 90 frames, will it support it and when?

[bright reef]

Idc about gameloop I asked about bluestacks

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[cyan citrus]

The only recommended emulator is GameLoop, so it means that you should not be using any third-party emulator to play PUBG MOBILE.

[storm flume]

Please avoid going off-topic, @bright reef. You may have unrelated conversations in #chat.

[bright reef]

So bluestacks is not allowed?

Got it

[bright reef]

@cyan citrus 👏

[cyan citrus]

#questions message

The Crystal Bloom Voucher (60 UC) can be obtained from the rewards of the Elite Pass, @bright reef.

[bright reef]

OKAY

Thanks

[shut sorrel]

i have the a34 8GB ram and 120HZ and it does not have 90fps

[midnight salmon]

Can I get uc without Midasbuy ? Like the other website for example Dijipin

It’s safe ?

[tame belfry]

Is there any chance in future to get an option of data transfer in pubgm to bgmi??

[static stag]

You can purchase UC through in-game or through https://pubgmobile.com/pay, @midnight salmon.

Please refer to #741947982768898100 message for more informations, @night cloak.

[candid snow]

Hello, I lost access to my account due to the loss of my device, how can I get my account back?

[storm flume]

Please contact the customer service for further assistance, @candid snow. Refer to subpoint 5.4 in #faq for further information.

[urban sorrel]

#chat message

how can he post links

[dull spruce]

boost the server, or level up

[urban sorrel]

talk some sense into yourself

[dull spruce]

@urban sorrel level 50 and level 6 will give you access to post links, photos, etc

[urban sorrel]

IKK

[dull spruce]

read #735483472432594994 for more information @urban sorrel

@urban sorrel

[ornate thistle]

This is a white listed referral link for the [Holly Jolly Jackpot](#events message) giveaway.

[weary grove]

idk how I got this timed outfit but is it possible to unlock it permanently?

it's called Fiery Rhythm

[formal marsh]

Hello, @weary grove. You can check the Outfit section of the Shop, you'll see it there.

[tame belfry]

Is there any chance in future to get an option of data transfer in pubgm to bgmi??

[storm flume]

As we provide community support only for the global version of PUBG MOBILE, we are unfortunately unable to answer any messages related to PUBG MOBILE in India, @tame belfry.

[little geyser]

Hello anyone available to help ? I’ve been playing for 6 years now but lately my mic doesn’t work anymore only in pubgm whenever i open the mic the game only delivers the game sounds but not my voice , i hope my explanation is clear enough

It used to work just fine for me using the same device but suddenly it doesn’t work anymore

It can only deliver my voice if i mute all in game sounds and close the speaker but if any other sound is coming from the game my voice would not be heard

[strong tangle]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[weary grove]

I've looked and can't see it on there, was wondering if anyone knew how to permanently obtain it

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @little geyser. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[little geyser]

I did report the bug through in game feature.. that’s why i came here looking for help unfortunately..

[formal marsh]

You may obtain it permanently from the outfits section of the shop for 1 800 UC.

[strong tangle]

You may report in #996546243859853424 with a detailed description and a screenshot of the issue .

[thorn furnace]

Guys, I have a question, I had an account until yesterday on which they changed my phone number and now when I log in it asks me for a code. What to do ?

[little geyser]

How to screenshot sounds.? The mic only delivers in game sounds whys that?

Tho I’ll try there.

[strong tangle]

You may take a screenrecording of the issue from your friend's point of view.

[little geyser]

Very well thank you

[strong tangle]

Np !

[ornate thistle]

Hello PUBG Mobile Company, I am a content creator and I want to apply for the title of PUBG Mobile Partner. Where can I apply? Thank you.

Hello, @clever cave. Please refer to subpoint 3.27 in #faq for further information.

[hot crest]

How do I buy 11k UC and only get 1 Frosted Gem

[ornate thistle]

This means that another user has turned on Secondary Verification for your account. Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.

[ornate thistle]

Hello! Could you please elaborate?

[thorn furnace]

Is there a chance for recovery?! He couldn’t unlink Facebook!

[stray oak]

???

Alg que possa me ajudar com um probleminha

[little geyser]

@strong tangle i tried to post the bug in #996546243859853424 and it said error occurred then timed me out ..

[strong tangle]

it might be because you tried it while you were in timeout. try again in a few seconds.

[little geyser]

I wasn’t timed out

I got the time out after

Why was i even timed out ?

[ornate thistle]

Yes, you can recover your account by submitting an Account Recovery claim. If the claim is successful, all linked login methods will be removed from your account and the email address which you used to submit the claim will be linked.

[strong tangle]

after reviewing for a while, it seems as tho you put # in the beginning of your paragraph. that's a blacklisted word. that's why you got timed out and it showed up as "error".

[little geyser]

Understandable

I’ll try again

[strong tangle]

Please use english. @stray oak

[stray oak]

Could you help me with a little problem?

[little geyser]

Alright all set the post is up , thank you very much for the help , i appreciate you @strong tangle

[strong tangle]

You're welcome !

Hello, @stray oak . How may i help you?

[stray oak]

I already played pubg before but I had deleted it a hundred times and then I downloaded it again a few days later and now it doesn't enter, it keeps leaving, it only shows the home page and exits

[strong tangle]

Could you please elaborate the issue with a screenshot?

[stray oak]

I already cleaned the phone, cleared cache, forced stop, nothing

[ornate thistle]

Could you please share a video recording of the issue?

[stray oak]

Yess

[stray oak]

Yes

I go to which channel to show

[ornate thistle]

Please send it here.

[stray oak]

Ok

você grava aki

I will record here

[peak gale]

How i can report human which playing with hacks in pubg mobile?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @peak gale. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[stray oak]

It keeps bugging I don't know what it is

[peak gale]

Maybe delete and again download

[stray oak]

I already did this

[peak gale]

If cheater upload video in Youtube?

[peak gale]

Maybe not enough phone memory?

[stray oak]

I'll give it another clean, thanks

[peak gale]

Np

[ornate thistle]

Could you please share what is written on this pop-up in English, @stray oak?

[ornate thistle]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

[peak gale]

otherwise I couldn't?

[brisk pebble]

Three months ago, my PUBG account was stolen and it was successfully recovered. Today, it was stolen again, but I will not be able to submit a new request to recover it. I had a link in my email, Facebook, and phone number, and this account is 5661985891.
This photo proves my ownership of the account

[strong tangle]

It seems as tho you're not granting the game access to your storage and it is unable to function properly. Try allowing in the pop up and say if it works.

[teal nest]

Are iPad players allowed in weekly matches?

[subtle island]

Hi I have a question can you guys bring back old era and stop trying to make the game like new state mobile I played the beta version and era was completely changed like a future theme update

[night cloak]

Maybe someone has tips on how to connect the microphone, because I have already tried everything.

[ornate thistle]

Could you elaborate please?

[peak gale]

I have already written a report that person.

[ornate thistle]

You will not be able to submit another account recovery request through the account recovery tool for 3 months after the successful claim. Should you require further assistance with this, please reach out to the in-game customer service using the Contact Us option in the customer service menu. Thank you.

[ornate thistle]

Yes, they are allowed.

[ornate thistle]

If you have any feedback about the game, you can share your feedback through #996458713126797405 in compliance with the channel's guidelines.

[ornate thistle]

Please contact the customer service for further assistance regarding this. Refer to subpoint 5.4 in #faq for further information.

Hi
I wanna do streaming but idk how
Can u explain
I'm confused
????

Hello, @tough trout. Do you want to stream your screen in our server's voice channels or on streaming platforms? Could you please elaborate?

Also please take note that https://discord.com/channels/393088095840370689/1160849852658356245 should only be used for reporting behaviour within this Discord server.

[tough trout]

I wanna stream with my friends wanna watch a movie

[ornate thistle]

You can check out this article to learn how you can share your screen on Discord. You need to be Level 40 in this server in order to be able to stream videos in voice channels. However, you are not allowed to stream copyrighted materials on Discord, please check out this article about Unauthorized Copyright Access for more information.

[split badger]

Hey i won uc from Spanish tdm duo tournament and they said tencent will send it to us, its already been 4 days do you know when we will receive it?

It was from offical spanish pubg discord also

[ruby nova]

im trying to log in on my account which is connected to twitter or x and it says log in through the app but i cant figure out how to do that can someone please help me? ive been trying for around 2 or 3 weeks and i can figure it out

[lavish quest]

Just download twitter and log in to it

[odd ice]

hello

need help

my friends facebook account got hacked

and now the person has access to her account in game

<@&481161015728406538>

[broken arch]

How can I become an author.

[visual thistle]

Hello

[odd ice]

are mods alive??

[ornate thistle]

The moderators of this Discord server are unfortunately unable to assist you with events hosted in the regional communities. We are only responsible for this Discord server. You my try to contact the moderators of the server where you won the event instead.

[ornate thistle]

Hello! Do you have the X (Twitter) application installed on your device? If not, please install the application, login to your X account that is linked with your PUBG MOBILE account. Then try logging in to your PUBG MOBILE account using the Twitter login option. Let us know if this helps!

[ornate thistle]

If your friend has a phone number linked to her PUBG MOBILE account, please inform her to enable secondary verification through the Account settings of the game and enable two-factor authentication for her linked social media accounts as well. Also, make sure to change your password one time for both of them. If your friend does that and logs out of her PUBG MOBILE account from all devices one time, the unauthorized user should not be able to access her account anymore.

For more information regarding hacked or compromised accounts, please contact the in-game customer service for further assistance.

[ornate thistle]

You can apply to become a WOW Creator by tapping the "Become a Creator" button in-game. If you have filled out the WOW Creator application in-game then please wait patiently until you receive your application results. Your application results will be sent to your in-game mailbox within 30 business days.

I cannot log in to my Pubg mobile account my phone number is disable due to family reasons
Can you help Me regarding this issue?

If you are not able to access your account because you have lost access to your login method, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there. Refer to subpoint 5.4 in #faq for further information, @obtuse salmon.

[ocean dove]

Why i cant request to this application? Im on tier ACE III now

[serene gate]

i’m trying to connect my number to my main account. the new account my number was connected to is now deleted. how do i go about this?

this is the third time i’m encountering this issue. i would contact customer service in game but there’s nothing to report that would help explain the situation.

[cyan citrus]

If your phone number is linked to a different PUBG MOBILE account, you cannot link the same phone number to a different account unless you change your phone number on your previous PUBG MOBILE account through your Account settings of the game, @serene gate.

[serene gate]

what if the account was deleted?

i was told if the account got deleted, it would free my number and would be able to use.

[cyan citrus]

What happens when you try to log in with the same phone number, @serene gate?

[serene gate]

it creates a whole new account.

it’s happened twice already and i deleted the accounts.

[formal marsh]

Good Morning, @ocean dove. This might help you:

[ocean dove]

so i must be ace master for it? cuz i already on ace 4 now

[serene gate]

it says ace tier for 8 of the last 10 seasons.

[formal marsh]

No no. You have to be in the Ace Tier or higher for 8/10 seasons. If you are planning to apply now, you must have reached Ace in these seasons:

C3S8
C3S9
C4S10
C4S11
C4S12
C5S13
C5S14
C5S15

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @languid aurora. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

Then it means that your phone number is currently bound to that newly created account and you will need to change it first on that account. Should you require further assistance with this, please reach out to the customer service through inside the game.

[serene gate]

yes, but i deleted the account it created. and i was told my number would be free when doing so.

[storm flume]

Please contact the customer service for further assistance, @serene gate. Refer to subpoint 5.4 in #faq for further information.

[hot crest]

My crate openings for the glacier pack were bugged

I opened it 12 times and it wasn't showing anything

Like not even silver coins

It was jsut an empty screen

It happened 12 times and it was just blank

So I restarted my game

But I didn't get any item's my UC is gone

I lost 6k uc and didn't get anything new on my inv

Nothing increased

[cyan citrus]

Do you have a video recording of this instance, @hot crest?

[stuck stone]

hello friends I have a problem and I need help, there was an error when purchasing, the purchase failed, make sure you select the correct country, etc. I need help.

[storm flume]

Please contact the customer service for further assistance, @stuck stone. Refer to subpoint 5.4 in #faq for further information.

[stuck stone]

customer service could not help

as in the pictures, turkey is selected both in the account and in the play store, but I get an error

[stuck stone]

@cyan citrus If you have information on this subject, can you help?

[keen grove]

My Acount is got on safe mode and i cant remove it need help

[robust nest]

The error message "Your purchase could not be completed. Make sure you choose the correct country in your Play account" in PUBG Mobile suggests that there may be a discrepancy between the country setting in your Google Play account and the location where you are trying to make the purchase. Here are steps you can take to address this issue:

Check your country in your google play account:

• Open the google PlayStore App on your device ー Click your profile icon ー Click settings ー Click General ー Choose Account and device preferences. (You may refer to the screenshots i have given below for detailed info.)

Update or Change Country Setting:

• If the country setting is incorrect, you may need to update it to match your current location.
To change the country setting, you might need to add a new payment method with a billing address that corresponds to the desired country.

Clear Cache and Data:

• Clear the cache and data of the Google Play Store app. This can help refresh the settings and resolve potential issues.
• Go to your device's settings, then navigate to "Apps" or "Application Manager," find Google Play Store, and clear cache and data.

Use a Valid Payment Method:

• Ensure that you have a valid payment method linked to your Google Play account.
Check that the payment method has not expired and has sufficient funds or credit.

Check Payment Restrictions:

• Some regions may have restrictions on certain types of transactions or may not support specific payment methods. Verify that the payment method you're using is accepted in your region.

[gentle pollen]

You can remove the safe mode from a recognised device which you mostly used to play

[stuck stone]

it doesn't work

[urban sorrel]

i couldn't post the same link when i tried later

[robust nest]

you can use other gmail account
but make sure you safe the information on purchase

[strong tangle]

You may contact the customer support for further assistance, @stuck stone . Please refer to subpoint 5.4 in #735483472432594994 for more info .

[strong tangle]

safe modes are activated on accounts when the game detects suspicious activity in your account. it is mostly temporary and it gets turned off after the game has finished checking your account and made sure there is no suspicious activity in your account.

[stuck stone]

Well, when you enter it from another device, it appears as three dollars, but I live in Turkey.

[devout lintel]

#questions my reports not increase in online cheating (states)

[stuck stone]

@strong tangle

[keen grove]

I changed my device and i cant turn on my acount when ever i tried to login it goes to safe mode

I already waited 7 day today i loged in it send me back to login page then i again tried to login it says safe mode on

[hot crest]

No I don't cause I thought if I restarted everything would be okay

[keen grove]

And i purchased royal pass i also want to max

[mint monolith]

I will change Us to pakistan region link mobile number but cannot receive sms code why

[junior rune]

Can someone explain what happened? Other then my aim