questions

[magic pasture]

Ineed yo contact with someone to how to be sponsor in tournament like pmnc with our company

[cyan citrus]

Hello! You may use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Esports, @magic pasture.

• https://discord.gg/esportspubgm

[magic pasture]

Ithink this step must done by tencent ?

[cyan citrus]

You may still inquire about this in the dedicated Discord server for PUBG MOBILE Esports, @magic pasture.

[magic pasture]

Okay thanks

[stiff relic]

Monday 12am?

[spice shell]

where is the slide button for event in settings? its getting annoying

i cant move my camera properly

[trail heron]

@odd ice Where are the supervisors and is there anyone here who will help me or leave me?

[cyan citrus]

After 00:00 UTC.

[cyan citrus]

Hello! How may we help you?

[spice shell]

@cyan citrus where is the slide button in settings?

[cyan citrus]

It is unfortunately not possible to move the position of that option at the moment, @spice shell.

[spice shell]

no event for me ig

[stiff relic]

for me the shoot button for right side is blocking it...

[trail heron]

@cyan citrus I have been a subscriber since last month of the 8th of last month in the Arab Prime subscription for a year’s subscription, and then I joined Yejili for the third card last day the 15th, and the end of our time has not yet arrived. This is something I spoke to the in-game support and they told me that he did well. Why did he not deliver my right? I spoke to one of the support here and they say I cannot. Hello. How honorable you are

@cyan citrus This was the support response within the game

from customer service

Hello dear player.

Thank you for contacting us. RP prime/RP prime Plus has now expired, and you are recommended to go to the Google Store to unsubscribe in time. If you have purchased RP prime/RP prime Plus for several months before, subsequent rewards will be automatically issued to your account after the expiration of RP prime/RP prime Plus each month. Please check if the rewards have arrived in your email.

[cyan citrus]

You can refer to the response from the in-game customer service. As mentioned previously, we will let you know if we have more information regarding this.

[trail heron]

@cyan citrus I am now supposed to receive the third card in the game on the 15th. I called support and it did not help me with anything. I called support here and it did not help me with anything. I am waiting and today is the 19th of a month. If you can’t help me, let me know.

[cyan citrus]

Please refer to the last part of my previous response again, @trail heron.

[azure plover]

Anyone know how to subscribe to a schedule in the esports center? It unlocks some perks but i cannot find how to subscribe.

[safe tartan]

MY ACCOUNT WAS HACKED THROUGH FACEBOOK, everything changed, but I restored all social networks, how can I get my account back now, the hacker sends a false one through the form

[celest shadow]

For payment issues, please contact the in-game customer service for further assistance.

[uneven rose]

I made an inquiry...
They keep asking me about other sites.
The modern Google Store also says to inquire with PUBG.
Where on earth can I get a proper response to my inquiry?

[celest shadow]

Please communicate with the in-game customer service for assistance. Alternatively, you can purchase UC via https://pubgmobile.com/pay as well.

[storm flume]

Please contact the customer service for further assistance, @safe tartan. Refer to subpoint 5.4 in #faq for further information.

[uneven rose]

Is there a separate website for PC?

[celest shadow]

https://pubgmobile.com/pay can be accessed both on mobile and PC.

[uneven rose]

Yes I will try

[safe tartan]

hi, my account was hacked and a two-step code was installed, how can I get it back?
I restored Facebook that was hacked
a form that a hacker spams through pubg every 7 days

[uneven rose]

Will it work as kr..?

[celest shadow]

Please refer to this message, @safe tartan.

[haughty plinth]

Hey there can y'all recover my stolen account?

[celest shadow]

Only for the global version of PUBG MOBILE.

[storm flume]

Please contact the customer service for further assistance, @haughty plinth. Refer to subpoint 5.4 in #faq for further information.

[uneven rose]

I don’t have any Korean ones..?

[haughty plinth]

i don't have a static ip it changes everytime im trying to contact someone

🥲

[uneven rose]

I can't see it.
And when I go to PC payment, I don't see Korean.Will I be able to see it if I link it to Google?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @uneven rose.

[uneven rose]

Then where am I...I don't fit in..

-_-...

[celest shadow]

We are unfortunately unable to provide assistance if you are playing on the KR/JP version of PUBG MOBILE. We hope you understand, thank you.

[uneven rose]

ok I understand.
I'll find another way.

[celest shadow]

You can continue by contacting the in-game customer service instead. It is more direct that way.

[uneven rose]

It's 4:38 in the morning here.
To inquire directly with the customer center
It has to be 9 o'clock in the morning.

_<..I'll try it later.

[haughty plinth]

I need a actual human to talk to me and help me recover my account

Can y'all help or not ;-;

@celest shadow can you help me recover my account?

[rough vigil]

Does anyone know why the vechile spawn is bugged in calends

Vekedni

@celest shadow

[serene gate]

if i delete an account that has my phone number linked, would i be able to use that same number after it’s deleted?

[meager urchin]

@celest shadow can u check dm

[mortal apex]

Please create a post in #996546243859853424 for further assistance.

[mortal apex]

Please contact the customer service in game for account related issues.

[haughty plinth]

They don't respond

Also they useless

[edgy flax]

How to get cute role

[last zodiac]

Привет создатели контента PUBG! Я бы хотел предложить для обновления тренировочной арены (для подробного описания моей идеи желательно написать мне в личные сообщеия или упомянуть).

Hello PUBG Content Creators! I would like to suggest updating the training arena (for a detailed description of my idea, it is advisable to write to me in private messages or mention).

[night cloak]

It a secret

Btw my cutie role is gone but I had it

I'm trynna get cutie role back, I should've had it but it has disappeared and my nitro is still there

[echo junco]

When will I get it? In 2 hours?

[quiet plume]

Hello Ranking Reset Timming ??

[serene gate]

should’ve reset 20mins ago.

[sturdy goblet]

@celest shadow this guy is still selling hack scripts on live stream and I've reported him like 20 time this month and 6 or 7 other sellers but yet still streaming daily and selling like there's nothing,is there any solutions?

[night cloak]

Hey can someone help me with this..? I have no idea where i should post this so im just putting it here lol

Anyone know why this is happening?

[hidden quarry]

where do i reedem codes like active them

[unkempt pecan]

not that glide button i mean the glide/slide button when your mext to the rails

[hidden quarry]

help

[night cloak]

He been there for while, pubgm doesn't cares like he is paying them huge money

Error is da owner

She is the owner

[full wing]

What rank should I complete to start as dedective in game?

[weak basin]

owner of discord server?

[full wing]

anyone up to help me with?

[full wing]

The first thing isnt completed yet

How can I

And what should I do

[unborn dune]

@celest shadow I want to report HJ Malak who is number 1 in global squad wins. She's teaming with his clan members only playing in Nusa. How can I make a thread about this?

[night cloak]

yep

@celest shadow srry for the ping but meh cutie role is gone

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rough vigil. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[celest shadow]

E-mail addresses and phone numbers can be changed but not unlinked.

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

Feel free to provide your feedback and suggestions in #996458713126797405.

[celest shadow]

Please report it through https://pubgmobile.live/report when the account is live. If the account has online PUBG MOBILE cheating content, such as videos, it will be taken down sooner or later.

You can view the status of your reports on https://pubgmobile.live/status.

[celest shadow]

Please contact the in-game customer service for further assistance. Alternatively, you can purchase UC via https://pubgmobile.com/pay.

[celest shadow]

You can redeem codes through https://pubgmobile.com/redeem.

[hidden quarry]

already found how, the code was about getting a skin, but i didn’t received nothing

[celest shadow]

If you have successfully redeemed a code, you can claim the redeemed item from your in-game inbox.

[celest shadow]

Please use the in-game report function to report players.

[serene gate]

they could be unlinked if you submit a claim which i did but i was only looking to unlink the email. my phone number was connected to my account and that got unlinked as well. when i tried linking it back, it said “This account has already been linked. Please link another account.” so i logged out and tried to log back in through my phone number and it created a whole new account.

[serene gate]

it’s the same number that was previously on the account.

[ivory musk]

So I Bought Uc day b4 yesterday Morning to spin on the pagani and i left the game open the game the next day morning and find mails deducting my uc i tried getting help here while i opened pubg and found a 30 days Termination for smth istg i didnt do i tried file claim/appeal it says no violations found and when i contacted my bank to see if there was any reverts or refunds and they told me there was no refunds found

What Should i do

also CS Never responded to my emaila

emails*

[wary folio]

how do we participate in this event?

[lusty jackal]

Saw this in-game, is it that a server will be launched or what celebration on Africa server that’s not available yet ?

[crisp sphinx]

I found someone streaming on tiktok while cheating. How can i report him

[eager atlas]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 06-10-2033
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- 5676717533

[ember shard]

How to unlock 90 fps in samsung a34

[eternal tiger]

You can report their PUBG MOBILE account in-game and you can report their TikTok profile through: https://pubgmobile.live/report.

[odd ice]

Please refer to subpoint(s) 2.12 in #faq for further information.

[honest mural]

Hey, I have a Google pixel 7 pro, and it has a 120hz screen, so why is my highest fps settings on smooth only 60fps?

[celest shadow]

No, it is considered a gift and does therefore not count.

[echo junco]

I think it gives you points on based on what you have. I saw this earlier. So I think that you get points if you have these, and it tells you how many if I’m not wrong

[honest mural]

Hey, I have a Google pixel 7 pro, and it has a 120hz screen, so why is my highest fps settings on smooth only 60fps?

[night cloak]

I want admin

Why does this problem occur even though it has been repaired?

[split badger]

Sheesh

[odd ice]

State your issue here when mod is free they’ll assist you.

[night cloak]

N0T・MANARCHY
5108397983

I want a clean playing environment and competition. Where is the justice?

[reef gust]

Why is the player glowing yellow?

[cyan citrus]

Hello, @odd ice, @trail heron, @noble dagger and @marble fractal! The RP Prime and RP Prime Plus subscriptions are removed for now, and those who subscribed will keep receiving their rewards through in-game mail each month until the end of the subscription.

[misty smelt]

How do I unlink my email

[odd ice]

It is not possible to remove third linked email and phone numbers at the moment.
If it’s hacked or linked by hacker you can contact ingame customer service.

[misty smelt]

I already did that but they rejected my complaint please give me another solution

[night cloak]

Why its not matching

[odd ice]

It should be about the third login method ie email

[misty smelt]

I reported in pubg To unlinked email that is not mine from my pubg I'd but they rejected many times and I'm still reporting.should I have to purchase uc to recover my email?

[odd ice]

Please make sure that you provide the customer service all the required and accurate information from a device that you use more often to log into that PUBG MOBILE account.

[misty smelt]

Because there is a question ask when is the last time I purchased uc?

[misty smelt]

I did but there is a question asks when is the last time I purchased uc but I never purchase what should I answer to that question

If anyone knows how to unlink email pls help me because pubg don't want to help

[odd ice]

You can answer that you have not purchased

[misty smelt]

It only have options to choose date and how much did I purchased but I never purchase uc

[night cloak]

anyone has any idea why I can't login?

[odd ice]

Oh then you’ll have wait for the mod to help you further

[misty smelt]

Do you know mod's discord

[night cloak]

Ok let me try

anyone has any idea why it says this

[odd ice]

They will be here wait for there reply

[jagged heart]

Hello everyone
I wanna participate in a tournament and Im using PGT+ for enhance graphics performance and avoid lagging (my phone is mid-cfg) so my question is
Is it allowed to use it while playing tournaments?

[misty smelt]

Ok and thank you

[odd ice]

Welcome

[night cloak]

How to get points in cyber week?

[odd ice]

[merry saffron]

@lime juniper can you explain how to participate in this event .. coz its not very clear

@worthy sinew@light trout@celest shadow@cyan citrus

can someone please help ..

i upgraded many weapons still didnt get a rank

@here

anyone please help ?

[tulip oar]

I don't have the option to enable the season recap at all

It should have been under the option to enable the birthday but its not

Does somone know how to fix that?

[night merlin]

I received this message. When I try to connect to the game, it doesn't connect me to my account, it tells me to create a new account

[bitter hemlock]

hello

[light veldt]

Will there be UC station on upcoming holidays?

[cyan citrus]

It is possible, but we unfortunately cannot confirm a release date for it, @light veldt.

[red onyx]

Hello

since update 2.9 I no longer have the button in the rp to recover my prime plus rewards for the month, I'm talking about coupons of 900uc each month

[stray vigil]

I need help and Have one question

Why i dont Have give button

And by akcident buy this car can i refund this

[storm flume]

Please contact the customer service for further assistance, @night merlin. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service.

[cloud solstice]

Hey how do we participate in this? it's totally vague....

[supple terrace]

Hi my acc was stolen is there any chance to get it back?

[cyan citrus]

The Snowy Charm ranking only counts Charm from items obtained during the event. You need to earn new Charm during the event to be ranked. Please tap on ''?'' for Charm Scoring Rules.

[stray vigil]

Can i get refund car for a token couse i miss click i want this for 3 and i buy for 1 i have 2 left

[cyan citrus]

The Snowy Charm ranking only counts Charm from items obtained during the event. You need to earn new Charm during the event to be ranked. Please tap on ''?'' for Charm Scoring Rules.

[cyan citrus]

It is unfortunately not possible to get a rufund for the obtained items in the game. Please be more careful in the future.

[cyan citrus]

The RP Prime and RP Prime Plus subscriptions are removed for now, and those who subscribed will keep receiving their rewards through in-game mail each month until the end of the subscription.

[supple terrace]

ive got this msg 1 hour ago and cant login to the game

[red onyx]

I am a subscriber, I should have received it on the 17th like every month, and I received nothing in the messaging, the prime plus subscription will not return ?

[supple terrace]

account was linked only to my facebook and maybe e-mail, now i cant enter coz it says i should wait for an sms or a call to a stranger phone number

[cyan citrus]

Please check again after the month ends and let us know if you still do not receive your rewards. Should you require further assistance with this, please feel free to reach out to the customer service through inside the game.

[storm flume]

Please contact the customer service for further assistance, @supple terrace. Refer to subpoint 5.4 in #faq for further information.

[supple terrace]

in-game support asks UID or nickname. Nickname seems to be changed abd UID i cant see coz im not in

i cant even ask somrthing in support coz i have no UID and my nicname changed lol

How is it possible just to steel account without any info. i dint play for a while and now i cant enter coz it stolen and support not able to back me it

[hushed marlin]

#pubg-mobile message

[cloud solstice]

Thanks.. a little weird timing as we've already gotten all the new skins as it came out.. only people who didn't get it on-time now gets point for this?

[cyan citrus]

Yes, @cloud solstice:

You need to earn new Charm during the event to be ranked.

If you have any feedback regarding the event, feel free to share it in #996458713126797405 in compliance with the channel's guidelines.

[bright sierra]

Hello

I have a question about the google pixel 8 pro fps support, will it have the 90fps option in future or no?

[bright sierra]

@cyan citrus

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @bright sierra.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[bright sierra]

Do these specs meet the min requirements

[cyan citrus]

The requirements are mentioned above, @bright sierra. You can submit the form and wait patiently.

[bright sierra]

[bright sierra]

Is there a list of devices that already support 90fps?

[storm flume]

Please do not use languages other than English, @uncut adder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

No. We unfortunately do not have a list of supported devices, but there is a list of devices that do not support 90 FPS in the game. You may refer to this pinned message for more information: #questions message.

[bright sierra]

Google devices are not even mentioned on there

[cyan citrus]

If your device is not available in the list of unsupported devices, and if you meet the minimum system requirements, you can submit the form and wait patiently, @bright sierra. Please refer to my previous messages.

[bright sierra]

Np

[night cloak]

is gameloop 64 bit bugged rn cus when i go on it i get 20-30 fps with 240 hz

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website: https://www.gameloop.com/, @night cloak.

[night cloak]

Alr

[night cloak]

Hello

My account got hacked and I wanted to ask if someone can help we with it

[odd ice]

Check this video :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[night cloak]

I can't even get on the account he un linked my stuff an changed everything that's the problem

[odd ice]

If your PUBG MOBILE account has been lost or compromised, please take the following steps to recover it. Your request will be approved if you answer the questions correctly. @night cloak

https://media.discordapp.net/attachments/481200416349224980/1169029897608495234/Recover_Lost_Account1.png

[night cloak]

Okay did it thanks now I have to wait

I just had to fill in my in-game ID and that's it

Is that right because in the video he filled in more stuff

@odd ice

[odd ice]

Just follow the steps as it shows in game.

[last reef]

Help, what is this problem and how to solve it?...

Помогите что это за проблема и как её решить...
Почему мне не получается зайти на сервер

I can’t enter the game, it says that the server is not responding, I’m playing in Europe

Help

Mazafaka

[frank pewter]

Please give me permission to upload my videos TikTok gives me sticker my TikTok username is fixiiy

[cyan whale]

Hi, I wanna report a live on TikTok who is selling hack for Pubg, how can I do that?

[maiden barn]

Quelle est mon numéro de wow?

[stone totem]

Sir,
What is the single UC amount of Prime Plus? Or can I select claim help option My Prime Plus Purchase?

[maiden barn]

Please give me uc 500uc?

Give me 500uc?

[ornate thistle]

Someone can help to ban a hacker account ? 51974031611

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @sage crag.

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @cyan whale.

[ornate thistle]

Please do not beg in this server and only use English, @maiden barn.

[stone totem]

My account has been hacked in need help

[stone totem]

@ornate thistle

[ornate thistle]

For the Prime Plus subscription, you can collect 660 UC the first time, then collect 8 UC every day (up to a total of 900 UC). Please contact the customer service for further assistance regarding hacked or compromised accounts.

[stone totem]

Here we select the prime plus (660 single purchase amount) with it's date . I just ask you it's is okie, to enter prime plus purchase history information in account recovery help option?

Where is contact the customer service? On [e-mail] they just ask me use claim option. Not tell me the answer about my this question!?

[ornate thistle]

We will try to get confirmation regarding this, @stone totem.

[stone totem]

Ok thanks you very much 😊. I am waiting for your reply. I keep recovery claim option for this verification question from you.

[gentle salmon]

Can anyone tell me when the server is coming?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @frank pewter. We may otherwise have to mute you.

[ornate thistle]

What is your country and the device you are using?

[brazen arch]

Highlight Moments doesn't work for my girlfriend in pubg mobile emulator. They don't appear anywhere

[ornate thistle]

We provide community support only for mobile platform, @brazen arch. For further assistance with issues that you encounter with GameLoop, please visit their website at https://www.gameloop.com/.

[brazen arch]

I wrote there but was sent here to support 🫤

I mean, I wrote on their discord

[strong cove]

@ornate thistle For the global version of PUBG Mobile, the Indian flag is not available in the secondary verification for linking my mobile number.

[tired fractal]

Still not? In the past 2 years almost 3 there has been no incident since then. (also whenever you are available let me know because i just opened the game and on my game account i can not login anymore (5818408240))

[weak basin]

So you saying if you get scammed and your account is taken and he uses cheats you wont be able to get the account back? 🤔

[odd ice]

Now there is a option to claim back the account by providing necessary information

[quartz merlin]

can i talk someone to partnership?

[median moth]

am trying to login through Facebook and this appears

[median moth]

anyone else having this issue?

[stone totem]

Sir Gide me please

[stone totem]

@static stag sir you know anything about my question ❓

[stone totem]

@lime juniper

[static stag]

@stone totem Refer to this kindly. We will try to get back to you soon.

[stone totem]

Okay thanks great I'm waiting ☺️.

[median moth]

nvm. it was just an issue with the facebook app.

[karmic lotus]

Hi hii just wanted to ask will the sleigh (plus the flying reindeer) vehicle still be coming to the game or is it patched out? Since its still posted as a mission on the rp and yet still not out on the game. Like I know the mission says the reindeer considered too to be able to do the mission but hey the other is also listed.

[tight gull]

Any one can help me please how can I switch this button

I can't rotate ads

[brittle crown]

Hey guys is Africa server in pubgmobile really coming or not?

[dense pendant]

what does it mean and how can i fix it ??

[rigid garnet]

Was wondering how I get these skins considering grinding the game this season again and was curious how to get these

[echo junco]

Click question mark

[rigid garnet]

So it's just leveling up??

[echo junco]

Guess so since I got winter items but they won’t count

[rigid garnet]

So I can just open crates then??

[idle girder]

How do I get my number unlinked since someone scammed me and my application has been rejected since pubg is Acting Up

[glad hound]

@lime juniper did you checked my problem? Or just kicked me out?

[lime juniper]

Wait patiently, please.

[glad hound]

Ok. Sorry

[last reef]

Russia, Rilmi 11 pro +

[tired fractal]

@lime juniper

[halcyon drift]

since 7 days iam waiting to open to rest again i cant its still under processing and i got email after i applied on 14-nov
next day on 15-nov i got email that my request its refused but on pubg app stil processing i cant rest it again

[odd ice]

You’ll need to be on most used device for pubg to change those details

[odd ice]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account.

[royal pebble]

Any one here?

[lime juniper]

Yes.

[lime juniper]

There are no second chances for accounts that have been used for cheating.

[ornate thistle]

What do you mean by "partnership"?

Hi, @stone totem! You can include the UC you received from your Prime Plus Subscription in your account claim if you wish to.

[tired fractal]

okay but can you help me with my account? 5818408240

[sinful wasp]

Hi is there any source where I can find info on pubg quick match, I want to know timing, damages of each circles in quick match

[ornate thistle]

Hello! The sleigh will be available in the game between 2023/12/12 at 2:00 (UTC+0)–2024/1/7 at 20:59 (UTC+0).

[noble dagger]

how about my subscription will be auto cancel ? for a 3 month ?

[noble dagger]

and any comeback for the rp subscription soon or EOL ?

[twilit sinew]

Hello, I asked for this problem before. I usually cannot hear the shooting sound from enemies and sometimes from teammates. This happens every matches if I land on the event area.

[twilit sinew]

It does not sound like a silent muzzle. And the sign on the minimap shows that it's not a silent muzzle. I check theirs create after that and they don't have any

[twilit sinew]

Another one

[analog coral]

My account was hacked, I used to login using Facebook but when i try to login just now, it was a brand new account!! I think the hacker changed the email. Anyone can help me with this? I will provide any information if needed

[weak basin]

you can contact costumer service

if you dont know how to contact them read subpoint 5.4 in #faq

[odd ice]

You can send it in #996546243859853424

[analog coral]

contacted, hope i can get it back man

I've been playing it for almost 5 years

now all memories gone

all the money spent ingame

[weak basin]

well be aware of phishing attacks and other attacks so you dont get “hacked”

[cloud siren]

Yo chat how do i fix the failed to retrieve layout shared data????

[odd ice]

If you give all the information accurate you’ll get it , use the most used device for that pubg account to file claim

[cloud siren]

Yo chat how do i fix the failed to retrieve layout shared data????

[analog coral]

i broke my old android phone and changed to iphone on March this year, but i did login to my pubg account using the new phone tho

man i really hope the customer service can help me recover the account

All the memories made during Covid-19 breakout

[odd ice]

Let’s hope so as your playing from march it should be accepted.

[ornate thistle]

Hello, @cloud siren! Please make sure the code you are trying to use is from the same layout type as you are using. It is not possible to use codes generated in one layout type in another layout type.

[cloud siren]

Tried everysingle one

[ornate thistle]

You may submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[ornate thistle]

Please make sure that you are using an existing layout code. You may try to generate a new layout code to use if it's your own layout or ask the owner of the layout to generate a new code for you.

[wild raptor]

If I have a 3 Card Super Car which is a dacia , and if I start either a livik or mirammar game , will there be a spawn island drop of that car? Or is it only in erangle?

[night cloak]

could anyone gain access to my account if they know ONLY my email? i have 2fa on and they dont know my password

[cyan citrus]

Yes, there will be a spawn island air drop on all the maps for the vehicle finishes that support it.

[night cloak]

Hi

[cyan citrus]

No. It should not be possible, but we recommend that you never share your account information with anyone and make sure to enable two-factor authentication for both your social media accounts and PUBG MOBILE account.

[cyan citrus]

Hello! How may we help you?

[night cloak]

Yes

please guide me

[odd ice]

Regarding?

[night cloak]

so i should be good if they only know my link and nothing else right?

[cyan citrus]

Please refer to my previous response, @night cloak.

[night cloak]

already have 2fa on every social media linked

[ornate totem]

Yeah, it will be good, @night cloak

@night cloak Kindly state what you need help with

[night cloak]

thank you, appreciate it

[ornate totem]

You're welcome

[plush storm]

I need code of wow please 😭

I need code of wow please 😭

[odd ice]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[terse quail]

Hello

[wild raptor]

So will there be a spawn island drop of a 3 card dacia in livik / mirammar?

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

Please refer to my previous response.

[wild raptor]

You could say yes or no

[cyan citrus]

I did say yes, @wild raptor.

[wild raptor]

So I can drive a ghost gleam car ( 3 card ) in the livik spawn island , right?

[cyan citrus]

Yes, you can. This feature is available on all the maps on spawn Island, @wild raptor.

[wild raptor]

Thank you so much 💚

[cyan citrus]

You're most welcome, @wild raptor! Apologies for the confusion.

[wild raptor]

No worries

[open hull]

@cyan citrus Hi.
Can I ask a question?

[cyan citrus]

Hello, @open hull! How may we help you?

[cyan citrus]

Well I wanted to know about policy of pubg mobile related to players who got banned from playing all talent championships matches due to any violation history. Pubg is reviewing to unban those players or any updates related to that topic?

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship, @open hull.

[winged palm]

twitter and facebook login issue how to fix google play is ok

[night cloak]

Hello Mods / Tencent.. i wanna know news about UC Station when will it come?

some YouTube video said. It will release in this season but it didn’t..

[floral badger]

When I do the investigatior reviews and complete them it doesn't add up to the bar I want to know if its something wrong that I'm doing? Or is it a bug glitch?

[floral badger]

Hope you guys have a solution for this kind of problem thank you.

[opal olive]

Is it safe to stream pubg mobile I’ve been seeing alotta people get their channel removed

Can I get a list of the rules

I can’t find em

For streaming

[boreal hollow]

There's a list of all the phones that support 90 fps in pubgm pls ?

[main hamlet]

Yen's account was stolen, I need a link to restore it

[versed karma]

Does anyone know if the Trolli x PUBG rewards are only on PC and Console? I received the code to redeem the skin but no luck when I’m entering it.

[sullen adder]

Как включить показ прогресса миссий который у друзей появляется после смерти команды при выходе в лобби перед результатами матча?

[brazen swift]

I waited more than 60 days

51909152384

I want to be a map designer. I waited more than 60 days

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brazen swift. Remember to read through #faq before asking questions in the support channels.

[unique nimbus]

could anyone help

in egypt we cacan't purchase uc because we can't buy from any website outside egypt so how can we purchase any 🥲

[night cloak]

Do I say my Ideas in feedback or where do I go?

[amber kraken]

Hi, can i know why "3p" is blacklisted in the game?
I wanted to write "3 players", i solved my problem with writing three instead of "3" but now im wondering why

[exotic rampart]

Hello I will playing PUBG mobile pc I have lag render on mode my pc rtx 4090

[odd ice]

Must be a issue from Facebook or Twitter , try restarting the device and try again.

[odd ice]

Keep an eye in #news for the updates related to game.

[odd ice]

You can report in #996546243859853424.

[odd ice]

You can find PUBG MOIBLE's terms of service at https://www.pubgmobile.com/terms/en.html.

[odd ice]

No. We unfortunately do not have a list of supported devices, but there is a list of devices that do not support 90 FPS in the game. You may refer to this pinned message for more information: #questions message

[odd ice]

You can follow the guide in this video recording, https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D.

[odd ice]

Please do not use languages other than English, @sullen adder Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[odd ice]

We provide community support only for mobile platform, For further assistance with issues that you encounter with GameLoop.

[honest sedge]

Where can i buy premium crate coupon scrap in shop?
I am unable to find it
Kindly someone help

[honest sedge]

U can buy with silver fragments not uc

Ok i found thanks

[willow vigil]

How to get rid of this? My account is level 33 already

[odd ice]

You’ll need to play for 15 minutes daily before sending the pop

[willow vigil]

nah but like my other account dont need to ddo this

[quartz merlin]

I have a suggestion regarding weekly matches

And is there anyone I can talk to about this?

[odd ice]

Even few of my accounts have it and few doesn’t

[edgy grove]

Anyone I need help

I was playing with friends suddenly Its happened

I don't do anything wrong I just play normally

[turbid dune]

whats a good ipad to play this game

[odd ice]

You can ask in #chat or #pubg-mobile

[odd ice]

You’ll need to contact ingame customer service.

[edgy grove]

@odd ice I sent msg but no response

It's been a yrs

I want my PUBG account

[odd ice]

Wait for a moderator then

[tame plover]

You'll add devices that are compatible with 90 fps in this version 2.9?

[sullen adder]

CTRL+C -> CTRL+V insert into the translator. How do I turn on the display of mission progress that friends have after the death of the team when entering the lobby before the results of the match?

[nova dock]

why pubg mobile not update security systam

[ancient cedar]

You can view your mission progress from here. It is live and accurate at each time frame.

[ancient cedar]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[sullen adder]

the same thing was answered to me in the support service in the game. the question is how to turn on the display after the battle? my friends have this pop-up information between the end of the fight and the results for the fight, but I don't have it!

[ancient cedar]

This "display after the battle" is included in the game design and can not be disabled. You can submit a report in #996546243859853424 with respect to the format mentioned in the description of same forum if you are not getting this pop up once the match is ended.

[eternal tiger]

@somber relic Tell here!

[somber relic]

Ok

Thanks

My account is hack

5567493185

I link this my account in tweeter

But now not available on link tweeter

[odd ice]

Check the video for how to file a claim :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[merry saffron]

Can someone tell me which specific firearms i should upgrade to be able to get the points .. because here it says Lv.7 or Lv.8 .. and i upgraded many Lvl7 firearms and still didnt get the point .. can you please be more specific as i dont want to waste my materials on firearms which dont count in this event and focus on the ones which add points .. please help me. @@ornate thistle@celest shadow@static stag@lime juniper @here

[boreal hollow]

Bruh this message is from 2021 I can't refer to this 😹

[night cloak]

Im still waiting

I checked my email but nothing

[cyan citrus]

Hello, @night cloak! Will try to get a confirmation regarding this and get back to you later.

[night cloak]

Ok

[cyan citrus]

Advanced upgradable firearms refer to those that can be upgraded to Lv. 7 or 8. Please note that the Snowy Charm ranking only counts Charm from items obtained during the event. You need to earn new Charm during the event to be ranked. Please tap on ''?'' for Charm Scoring Rules.

[merry saffron]

this is not accurate ! .. i upgraded The M762 Starcore and i gained points and i upgraded the Scar Follys Clasp and didnt get anything !

The M762 is not in this event or bought in this event .. and it counted ! @cyan citrus even the M416 Lizard Roar counts and its bought since forever in my account but still counts .. so please can you be specific about which weapon is counted and which is not

[cyan citrus]

You may contact the in-game customer service for further assistance with this, @merry saffron.

[cyan citrus]

Begging is not allowed, @fair mantle. Please go through #735483472432594994 before participating in the server.

[stone totem]

Okay thanks for feedback 🙂

[wind cargo]

Hi I wanna do secondary verefication but I don’t receive any code on my phone number but my number is linked in the game I didn’t get any sms

[storm flume]

Please contact the customer service for further assistance, @wind cargo. Refer to subpoint 5.4 in #faq for further information.

[proper pawn]

Guys did they take vietnamese out from the language match making?

[meager pumice]

@cyan citrus but on support via game i cant speak with developer about my problem but on other games i can thats reason and this is more popular game then so2

[jagged stratus]

How can I contact support, my account was hacked two weeks ago

[cyan citrus]

You can communicate to the customer service in the game for any issues you may encounter in the game. If you have any feedback regarding this, feel free to share your feedback through #996458713126797405 in compliance with the channel's guidelines.

[storm flume]

Please contact the customer service for further assistance, @jagged stratus. Refer to subpoint 5.4 in #faq for further information.

[meager pumice]

Ok

[odd ice]

Check the video for how to file a claim :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[floral badger]

When I'm getting the WOW Creator role so I can make a map it's been more than 30 days and in still waiting I have joined the wow server too I have done the quiz too?

[wild turtle]

Good afternoon, could someone here help me with recovering my account from someone who added a phone number to my account and now I can't unlink said number and that person comes in whenever they want and spends all the UC I can buy! !!

[odd ice]

@wild turtle

[wild turtle]

?

[odd ice]

check that video on how to Remove linked hacker socials from your account

[wild turtle]

I have made the claim twice but no matter how many times I do it, it will be the same information that I can get because there is no different one... and the system rejects it! and I even recorded 2 videos doing the process! And the problem is why certain criteria I cannot fill in correctly, such as the amount of the UC purchased last time... which was 11.99 and the system does not contemplate 🙂 the points to put!

[wild turtle]

Which?

[odd ice]

https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[meager pumice]

@odd ice is Faceit offical sponzor of pubg mobile?

[ornate thistle]

Hello! The average waiting time to receive WOW Creator application results is 30 business days, it is a little longer than 30 normal days. Your application results will be sent to your in-game mailbox, please wait patiently.

[floral badger]

Okay thanks again.

[modern escarp]

Hi
I wanted to know the conditions for getting the Ultimate Influencer title
@ornate thistle

[exotic rampart]

why pubg mobile not have update 120 fps

for settings

[gaunt escarp]

Hello!
There is currently an event for African Server going on

I am from Sierra Leone but I cannot see the event
But from friends from Nigeria can see it and take part in it
Firstly, is there an upcoming african server ?
What's going on ?
Why is it not available for us Sierra Leoneans

[gusty jacinth]

I think Ultimate influencer only for content creators

[modern escarp]

I don't want it for myself, I want it for my friend. He is a content creator

[gusty jacinth]

he need to apply for content creator program

[modern escarp]

Where should he do this?

Ok thanks ❤️‍🔥

[gusty jacinth]

http://bit.ly/3p2VuQW

[gusty jacinth]

Welcome

[native pine]

Hello, do you know if there is a small tournament or raffle somewhere tomorrow?@gusty jacinth @gusty jacinth

[gusty jacinth]

You can join #matches @native pine

[exotic rampart]

why pubg mobile not have update 120 fps

[willow remnant]

How to fix this cheking for updTe

[tacit glen]

my account facebook was disabled from team facebook so wright now i can't login it witch pubg any way??

[meager pumice]

@cyan citrus if i fill acc with 600 uc do i get 300 extra from website and 300 extra via game?

[civic creek]

Where's the RP prime subscription icon? I can't find it since the last update.

[meager pumice]

Next to G or UC somewhere there

[wind cargo]

Hi, I have a problem with my account because I have been blocked on Facebook for 4 years and the only way to log in to the account in the pub was Facebook. This is how I wrote to the support in the game but twice I got the same answer that the verification was not successful or something like that I have all the screenshots of uc purchases, login and blocking on the Facebook account and when the last time there was a login even the old e-mail account that was created on Facebook There is some possibility to recover this account after more than 4 years because writing to support still gets the same answer where I have all the evidence and I sent everything

[civic creek]

That's is the normal prime icon it looks like golden crown, But I'm talking about the RP prime it disappeared

[meager pumice]

Oh never know it have

In game

[civic creek]

It was available for Android devices only, but it disappeared after the update

[civic creek]

It used to be here exactly

[night cloak]

Guys someone asked a question in #memes accidentally

[near vault]

Hello, I have a problem with my account

[odd ice]

No idea about it

[odd ice]

You’ll need to contact ingame customer service.

[odd ice]

The RP Prime and RP Prime Plus subscriptions are removed for now, and those who subscribed will keep receiving their rewards through in-game mail each month until the end of the subscription.

[odd ice]

Click on go remove and follow the steps.

[odd ice]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account.

[civic creek]

I'm subscribed already and haven't got any rewards, and there's an annoying reward sign on the RP icon, and I'm sure it's because prime

[odd ice]

You’ll need to contact ingame customer service.

[civic creek]

Okay thanks

[odd ice]

Welcome

[near vault]

There is no pro

[odd ice]

You’ll need to contact ingame customer service.

[near vault]

How can I contact them?

[odd ice]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[rough nebula]

@light trout I don't have media access??

[odd ice]

You can send in #media and if your talking about perms to send in chatting channel then check levels in #735483472432594994

[rough nebula]

@odd ice how I can check my level?

[odd ice]

Check #481204134859505684

[faint summit]

Hello, I want to ask, can Tencent help if my account is unlinked? because I haven't opened my PUBG account for a long time and when I wanted to play again suddenly I had to create a new account, and for my old account I linked it to my Facebook account.

but until now my Facebook account can still be used, it's just that my PUBG account was unlinked by someone

[plain mason]

is it true that African server is coming or its fake guys give me some information?

[odd ice]

Some one must have hacked , contact ingame customer service if you have character I’d or nickname

[faint summit]

but my Facebook account was not hacked, and I have submitted reports twice and all were rejected, I have entered all the UIDs and nicknames that I have used.

and in the report I have to fill in data related to logging in on what cellphone and region for the past 6 months? I couldn't answer correctly because I never logged in during those 6 months

[odd ice]

You’ll need to wait for a mod they can help you better.

[digital wigeon]

I don't know where to write to the game support wrote no results.the problem is my account was hacked and maliciously disconnected from my social networks trying to regain access to the account my id 5301055091 there are statements of purchases of game currency and not once there is all the information on the account what was the first nickname game and with whom I played in the same team most often in the game support ask for information for 6 months no way earlier access I lost more than 2 years ago, please help or more detailed advice what can be done

Please help to restore my account as it was spent a lot of time and effort

[odd ice]

https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[digital wigeon]

They are asking for information for the last 6 months and my account was hacked over 2 years ago

[digital wigeon]

In-game support refused to restore me so I am writing to you hoping that you can help me somehow

[odd ice]

For that you’ll need to wait for mod to help

[faint summit]

okay, because I really want to be able to use this account again

[exotic rampart]

Why pubg mobile no support 120 fps ?

[wind cargo]

I know but for that period I had two phones but most often I played on one and I entered it but for example with whom I played before 6 msc I do not have how to enter it since I can not log in and most often I played with one friend and I entered it or what rank was entered before 6 msc ago I also I do not have how to enter it but support requires the same date when it happened and the date can be marked only from 2021-2023

[soft solstice]

@odd ice where the lucky spin voucher can be attached which are given to me in custom pack can u please mention the events running now where can apply those vouchers

[odd ice]

Which one are you referring to ?

@soft solstice

[odd ice]

You'll need to wait for mods to help you

[soft solstice]

@odd ice yes u r absolutely rite I m talking abt this

[odd ice]

You can use it for any lucky spin of 60 uc

[soft solstice]

@odd ice please tell me as soon as possible because I have to use them please refer to the events kindly which r running rite now so I have clear picture because sometimes they apply on specific events and sometimes not and the vouchers get expired

[wind cargo]

Yeah

[odd ice]

I think you can use it for ultimate spin and fool scarl spin

Sorry I don't know there proper names

[soft solstice]

U think u don't have the answer

@odd ice dear I need pinpoint answer I can I could wont help.me

[odd ice]

You can check it yourself go for any 60 UC Spin and check whether you can apply it. It’s that simple

[soft solstice]

@odd ice dear I wana confirm first and then buy

@odd ice either buy with those vouchers or something else I have option and I want to exercise that

[odd ice]

You can check like this

[exotic rampart]

Why pubg mobile no support 120 fps ?

@odd ice

[odd ice]

120 FPS option is not available in PUBG MOBILE at the moment.

[kindred crypt]

Hello, why can't I log in with Facebook? I've tried it 4-5 times, but I still get this screen.

[night cloak]

Contact customer service

[cyan citrus]

What is the device you are using?

[shell rampart]

Hello, @lime juniper I want to join PUBG Mobile partner program, how to do it? i have 400k Subs on my YouTube Channel

[celest shadow]

You may refer to the roles section in ⁠#735483472432594994 for further information on how to apply for the content creation program.

[odd ice]

Try restarting your device and try again

[kindred crypt]

OPPO A57

[soft pollen]

Can anyone help me ?

[odd ice]

You’ll need to file claim

Please refer to subpoint(s) 2.12 in #faq for further information, @soft pollen

[cyan citrus]

What is the login method you are using?

[shut shadow]

How to eq machete? I eq machete but when i land...still have a dagger

[cyan citrus]

Please try to select the default weapon you prefer in the game settings through here, @shut shadow:

[shut shadow]

Oh thanks a lot ❤️❤️❤️❤️❤️

[cyan citrus]

You're welcome, @shut shadow!

[meager pumice]

@cyan citrus

[meager pumice]

@celest shadow

[cyan citrus]

Can you please show me a screenshot and highlight the amount of UC you want to purchase on Midasbuy, @meager pumice?

[cyan citrus]

Yes. If you haven't already collected the rewards, you will be able to collect all these rewards from the Purchase Gifts event in the game after making this purchase from Midasbuy. @meager pumice:

[meager pumice]

Ok that but can i collect too on Midasbuy?

Bcz i didnt collect reward there too

[cyan citrus]

Will get a confirmation for this, @meager pumice.

[meager pumice]

You will confirm me that right?

Or who?

[cyan citrus]

I will, @meager pumice.

[meager pumice]

Sure i wait no problem

[digital wigeon]

I don't know where to write to the game support wrote no results.the problem is my account was hacked and maliciously disconnected from my social networks trying to regain access to the account my id 5301055091 there are statements of purchases of game currency and not once there is all the information on the account what was the first nickname game and with whom I played in the same team most often in the game support ask for information for 6 months no way earlier access I lost more than 2 years ago, please help or more detailed advice what can be done

[analog coral]

My account was unlinked from my facebook account. I rarely login to this game this year but I’m very active during 2020-2021. I don’t know the highest rank in the past 6 months because the hacker used my account to play for some matches. I only remember 23 March 2023 i played with my girlfriend and got a chicken dinner because i screenshotted it. The player i played with the most is my Best friend, His Game name is HVC丨Noxツ. I’ve purchased UC before but not in the past 6 months and I played this game for almost 5 years already. How can my request be rejected? I’ve provided most of my transaction records yet still got rejected. Wow.

[digital wigeon]

I have the same trouble

[willow remnant]

Checking for update countdown fix

??

30 seconds

[meager pumice]

@cyan citrus till when bcz i want fill account with uc

And claim all rewards till then disapear

[echo ibex]

When will the African server come out?

[meager pumice]

How this Works?

[urban sorrel]

if a person let's say uploads a video that violates the game's terms and conditions and i report it, later he deletes the video before team checks, will it be marked as an inaccurate judgement for me??

[swift tapir]

I became a sergeant in pubg mobile. I can't get the detective set, no title, no in-match announcements. The inspector writes corporal. I have another question, what is the hit point? A hit point is included in the requirements

[wind cargo]

Somebody can help what I should do?

[wind cargo]

@cyan citrus

[cyan citrus]

Hello! You will be able to collect the rewards from inside the game. Please refer to this:

[storm flume]

Please contact the customer service for further assistance, @digital wigeon. Refer to subpoint 5.4 in #faq for further information.

[meager pumice]

@cyan citrus so i can get from game and midasbuy rewards right?

Where is game recharge center thats last question

[cyan citrus]

The event is available in the game, @meager pumice. You need to purchase the UC from Midasbuy or through the in-game shop to be able to participate in it.

[meager pumice]

I belive i undertsand u

[cyan citrus]

This is the event and this is from where you can collect rewards, @meager pumice:

[digital wigeon]

Tech support refused to restore my account I would like to know if there is another way to restore my account

[meager pumice]

Ik for the in game one but can i too collect on Midasbuy recharge too and in game

Like from here

Or its same events as game

[cyan citrus]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community, @digital wigeon and @analog coral.

[cyan citrus]

This event is referring to the in-game event. The rewards of the event can only be collected from in-game.

[meager pumice]

Alright then thats what i asked

Thanks

[cyan citrus]

You're welcome, @meager pumice!

[cyan citrus]

More information will be announced regarding this in the future. Please stay tuned!

[digital wigeon]

The thing is that I can't provide the information requested for the last 6 months as my account was hacked more than 2 years ago, which is probably why I was denied recovery

[cyan citrus]

Please navigate to the security center in the game and navigate to Investigators panel and tap on Review Missions, Season Challenge, and Review Star Shop for more information on different rewards available for investigators.

[urban sorrel]

@cyan citrus .

[cyan citrus]

Please contact the in-game customer service for any questions or concerns regarding this. We unfortunately cannot help you with this through the community.

[regal elbow]

I got a question about the stuff that u can buy in clan shop

[cyan citrus]

Hello, @regal elbow! What is your question?

[regal elbow]

So yk everything has like a time to refresh so u can buy that thing again

[cyan citrus]

Where are you reporting it?

[cyan citrus]

Yes. Could you please elaborate on your question?

[regal elbow]

How long does it take for paint to refresh?

[cyan citrus]

Have you already purchased 30 paints, @regal elbow?

[regal elbow]

Yes

[cyan citrus]

You should be able to purchase more paints in the new season, @regal elbow.

[regal elbow]

I gotta wait a whole season?

Damn

Well thank u for ur time

[cyan citrus]

You're welcome, @regal elbow!

[night cloak]

Coming at 00:00

Or 02:00?

[night cloak]

@cyan citrus

[meager pumice]

Is this create with upgrade skins right?

[night cloak]

Yes should be tonight

[meager pumice]

Nice

Its should be spinned haha

[night cloak]

I hope

[meager pumice]

But spinned as create not Like spin

Do u know which skins Will be in?

[night cloak]

I think it shows

[meager pumice]

Only 3 shows@night cloak

How much Will it be in it

[night cloak]

Idk

[undone prairie]

when is the 90fps option finally gonna be available on the 11t pro, I've been waiting literally since January 2022. that's almost 2 years

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @undone prairie.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[undone prairie]

it's snapdragon 888

[meager pumice]

So it comes in 4 hours

[cyan citrus]

The event should be available in start of the day in UTC. Please wait patiently until the date mentioned in your screenshot.

[night cloak]

Can u show the time in my timezone?

[undone prairie]

there are many people who have submitted that device including me yet still it hasn't gotten added since 2021, is there anyone we can possibly directly contact for this?

[night cloak]

Aight ty

[meager pumice]

Where u from@night cloak

[night cloak]

Lithuania

[cyan citrus]

You may submit the form and wait patiently.

[meager pumice]

It Will be in 6h

For u max

[cyan citrus]

Are you asking about UTC?

[night cloak]

I think so

Idk whats utc 😂

But tell me

Cuz my english poor

[undone prairie]

I've been waiting for almost 2 years but thanks anyways

[cyan citrus]

00:00 UTC is <t:1700784025:t> in your own time zone.

[meager pumice]

@night cloak u are in same zone as me

[night cloak]

How do u that ?

[night cloak]

It shows 02;00?

For u

[meager pumice]

It shows for me 02:00 yes

[night cloak]

Oh nice

Where u from

[undone prairie]

pubg uses UTC+0 time, search up any country's timezone and it'll say UTC+**

[night cloak]

How do i do that message how they did that showed my time?

UTC+*

[storm flume]

Please avoid going off-topic, @night cloak and @undone prairie. You may have unrelated conversations in #chat.

[nimble gazelle]

guys

[night cloak]

Ok

Sorry

[nimble gazelle]

where do i report a

account hacked

[storm flume]

Please contact the customer service for further assistance, @nimble gazelle. Refer to subpoint 5.4 in #faq for further information.

[opal olive]

So as long as it’s not a cheating video everyone should be fine?

[main river]

ребзя де ссылка на восстановление аккаунта

[valid trench]

Who can give an invitation code to the author of «WOW»? I would be very grateful!!!

[night cloak]

@polar marsh

I need help with wow

[strong gust]

Where do clan boosts get mentioned?

[night cloak]

Hello PUBGM mods, can you please help me? I got my account hacked yesterday. I have been trying to contact customer support non stop since yesterday, but to no avail. My id is 5187659468 . Can you please get someone from PUBGM customer service to contact me? My account has expense close to $45k if not more. I just need your help unlinking the hackers number and add mine instead. Thanks alot for your time!

@polar marsh @cosmic tartan @static sleet

[weak basin]

Did you contact costumer service?

If not, and you dont know how to than refere to the subpoint 5.4 in #faq for further information.

[odd ice]

Cheating , account sale and config etc

If any of this is posted you’ll get copyright strikes.

[opal olive]

Thank you

[odd ice]

Welcome

[odd ice]

About Invitation Codes:

1: Players with high creative potential will sometimes be sent official invitation codes. Please follow the official channels for more information on Creator recruitment.

2: Creators with outstanding creations will also sometimes be sent official invitation codes. You can ask creators that you know with spare invitation codes to send you an invite.

This is all the information we can provide you with regarding this.

[odd ice]

Check this video on how to file claim :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[odd ice]

You’ll need to state your problem so that when mods free they’ll give a solution

[night cloak]

I don't know why it took so long, I want to know why

@odd ice

[fading thorn]

How can i unlink my phone number without logging in using my phone number ?

@odd ice

[night cloak]

Already did. No response yet.

How will the even contact me? There’s no option to add any contact details in the enquiry

They*

[echo violet]

Can some give me real tencent discord support

my account got hacked and the hacker enabled secondary verification with his phone number

[urban sorrel]

the pubg mobile online reporting form

[shell adder]

anyone know about this event "African Server Celebration" i don't get this event even if i'm in south africa. Or is there any information about it?

https://vm.tiktok.com/ZMjoKQYTh/

[wanton cove]

Hello, who can I get help from?

[eternal tiger]

You can state your issues here and wait for a response.

[wanton cove]

My account has a firewall

constantly postponing

PUBG İD : 5728134606

I am the real owner of my account.But why am I having problems?

[foggy adder]

Please help me to get verified 😭 I wanna create maps toooo

[faint summit]

how about my case is there any solution that i can get my account back? <@&481161015728406538>

[wanton cove]

Otherwise I will take legal action...!!!

[odd ice]

You’ll need to contact ingame customer service.

[odd ice]

#questions message

[odd ice]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[foggy adder]

I applied it's been 5 days I have been eagerly waiting can you help me get verified faster😂😭

[odd ice]

Sorry I can’t help with that but you can ask creators with spare code to give it to you.

[olive dawn]

Hello

Hello admin, how to get elite phenomenon title, conditions and how to apply.

Hello admin, how to get elite phenomenon title, conditions and how to apply.

[hoary olive]

Hello how contact service plaise because i have been hack, and support dont understand this ..

[cyan citrus]

It appears that your claim is rejected, @hoary olive. You will need to submit another request and make sure that you provide the customer service with the accurate and required information. We unfortunately cannot help you with this any further through the community.

[cyan citrus]

Can you please share a screenshot of the title you are referring to?

[brave wraith]

#questions
I need help when i open it is just loading and loading i try again and again my internet is stable 🫤

[pulsar grail]

Uninstall and reinstall the game

Restart your device

Then try again

[brave wraith]

Whaaat it is very long process in Pakistan internet is very slow
And i am gonna try second option

Second option is not working and i am not going to try first one🫤

[pulsar grail]

Well if your internet is slow.... then thats the reason the game isnt loading in the first place

[brave wraith]

No my youtube everything is working well

[pulsar grail]

Imo pubg internet requirment isnt the same as YouTube

Unfortunately the first option is what you need to do

If you say the internet speed is good

[brave wraith]

When i open game not working then i turn off wifi and on then it go ahead look i have internet package

@pulsar grail

[loud swallow]

answers never are yes or no, even tho you specify question that way when you ask is it yes or no at this support 😄 feels like they are politicians or AI bots with scripted same answer at everything you ask or just they never loved or played this game at all.

[strong tangle]

how do i participate in snowy charm event?

[formal marsh]

Hi, @loud swallow. Eagle Eye is a beta feature. Investigator rank lieutenant and Major can apply for it! To get Eagle Eye application approval, An investigator needs to maintain a history of good accuracy.

If you believe you meet the all required qualifications, you can be on the waiting list, Please have patience till your application gets reviewed!

Applications are being checked now after a certain time!

Thank you.

Information from the Investigators Panel.

[loud swallow]

but i'm ranked Major now last mythic title for about year now, it still saying reviewing, my friend already got one when he applied in a month and he was Legendary title i'm mythic one and my stats are much better then his i even made feedback post you can check screenshots, it not saying how much it will take to review like it can take 1 year and more already i'm waiting but give at least max amounth of time i should wait "post id: 1177547948213682246" https://discord.com/channels/393088095840370689/1177547948213682246

[formal marsh]

Hello, @strong tangle. Charms can be acquired from items that you get during the event. Furthermore, earning additional Charms is required for the ranking. You may tap on ? for more details.

[strong tangle]

so i need to get x suit or upgradeable guns to get charms?

[formal marsh]

Yes, within the duration of the event. Take note that only advanced upgradable firearms (firearms that can be upgraded to Level 7 or 8) will be considered.

[strong tangle]

oh

i need money for it

got it

thanks

!

[night cloak]

@formal marsh by any chance, can you help me with my account please?

[formal marsh]

Hi, Yaksha. I believe the CS is working on your case. Thank you for your patience & understanding. Keep safe.

[fading thorn]

Hello, are you someone that looks into file claims ?

[formal marsh]

Hey there, a different team is responsible for that.

[fading thorn]

Oh okay, I already subbited one, Do i just wait for it to process or what ? and also is there an estimated time for it ?

[formal marsh]

Good to know that you have submitted. Waiting is the best thing to do.

[night cloak]

Thank you very much for your reply!

[formal marsh]

Anytime!

[zenith oxide]

Welcome to PUBG. I have a request that all PUBG players wish. Is it possible for you to return PUBG to the way it was before? We hope for that and we hope that it will be achieved for us. Oh, the best game in the history of the world. Goodbye.

[mortal apex]

Feel free to use #996458713126797405 for feedbacks and concerns.

[halcyon loom]

How to create wow plz

[lofty sail]

I’m getting this error while logging in through phone number

[olive dawn]

How to verify pubg elite title

[static stag]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[spiral stump]

؟

[odd ice]

You’ll need to contact ingame customer support

[mellow aurora]

How do I win UC from here? #cheating-news

[meager pumice]

@cyan citrus is this true?

[faint summit]

there's no solution from mod? <@&481161015728406538>

[storm flume]

Please contact the customer service for further assistance, @faint summit. Refer to subpoint 5.4 in #faq for further information.

[mellow aurora]

.

[clear spindle]

You may refer the pinned message in that channel, @mellow aurora .

[grim field]

Ало

Чините уже сервер

Европы

[hallow breach]

can anyone tell me the solution of this error

<@&481161015728406538>

[weak basin]

I think the updates are just downloading give it some time

[hallow breach]

i had given it 3 h?

[night cloak]

How long will the result be?

I've been waiting for more than 20 days

[weak basin]

then wait for mods to reply maybe its a bug

[hallow breach]

then this came infront of me when i cllic ok my pubg open normally but i can't down the resources and maps and when i quit this game and again open it the same process begin

[odd ice]

Try using a dns

[odd ice]

How can PUBG notice my content on YouTube

[night cloak]

I'm getting pubg mobile failed login error 211, can anyone help?

[severe vessel]

How many days taken for unlink a gmail from pubg account

[odd ice]

Please refer to subpoint(s) 4.4 in #faq for further information.

[normal fulcrum]

To send popularity, do we have to play 15 mins in any mode or ranked only?

Mention me whenever someone answers

[short osprey]

How to appeal

[halcyon jetty]

Hello, my account has been hacked and iam suppossed to submit a claim in order to get my account back but there is A question
Region i logged in most in 6 months into the game ? Should i answer with the location where i live or the region used inside the game ?

[short osprey]

Tell me why I should be banned #735483472432594994
#1116711889095884921
#1160849852658356245

[vague saddle]

the country from which you play most often in the last 6 months

[halcyon jetty]

I live in spain but inside the game i used indonesian region ?

[vague saddle]

the game knows your location. so give spain

[halcyon jetty]

I already submit it with spain and the claim failed im confussed

[ornate totem]

If you used Indonesian vpn then give that

[vague saddle]

it is possible that you had something else wrong

[halcyon jetty]

I used vpn only when i had to change the region

[ornate totem]

Was everything else correct

[halcyon jetty]

Im not sure but i had doubts about the region

[ornate totem]

Try giving Indonesia then

Or ask a mod

[halcyon jetty]

Im new here i dont know how to contact mod

[ornate totem]

You can contact in game

[halcyon jetty]

They said for our security we cannot answer you

Anyway thankyou guys

[night cloak]

dont work :/

[paper lichen]

Hello

[paper lichen]

What is the solution of this problem?

[compact elk]

Guys anyone know when’s Pmpl 2024 ?

[shadow pewter]

Please fix the network connection if possible. Thank you

[glossy wasp]

Uuhhh.... question for everyone.

Do you guys even use the full auto for DMRs?

[ornate thistle]

You may refer to subpoint 3.27 in #faq for more information.

[ornate thistle]

We provide community support only for mobile platform. For further assistance with issues that you encounter with GameLoop, please visit their website at https://www.gameloop.com/.

[ornate thistle]

Please refer to ⁠#faq sub point 2.12 for more information regarding account suspensions. If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box.

[ornate thistle]

Hello! Please try performing a routine repair of the game from the login menu. Let us know if the issue persists.

[ornate thistle]

You may use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Esports.

• https://discord.gg/esportspubgm

[ornate thistle]

You may encounter issues with your ping due to your network environment and/or your internet connection. You can try to reset the network settings of your device or try to switch to a different internet connection or switch between cellular and Wi-Fi.

If you believe this is a general issue affecting multiple players in certain situations, you may reach out to the in-game customer service for further assistance.

[ornate thistle]

You may ask other players in #pubg-mobile.

[night drum]

Hi, @normal fulcrum! Any mode works. I usually knock out a few rounds in Arena. Sometimes I'll mix up Arena and Ranked Classic Mode so I can complete missions.

[bold schooner]

@formal marsh This is @night cloak . My main received a timeout. Can you please look into the claim status of 5187659468? The hacker keeps mocking me again and again, saying stuff like he cancelled the claim from within the game. I really need someone’s help. @polar marsh

[somber relic]

Aslam o alikum Where this

[bold schooner]

@ornate thistle any chance you could help me? I am at my wits end, because I cannot get my account back.

[somber relic]

My account ws hacked

I can't recovery

[mellow burrow]

How to get more of these vouchers?

[dawn totem]

Hello, I logged onto my account today to find out that all my friends have been removed and everything changed like skins, avatar and background.
My UID: 5830571309

[regal elbow]

Hello

Could someone help me with something?

[odd ice]

Check whether hacker has linked his mobile or email to your account

[dawn totem]

Yes he did and keeps logging in and I get logged out

[odd ice]

@dawn totem @somber relic Check this video on how to file claim :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[dawn totem]

Ok thank you

[odd ice]

Welcome

[bold schooner]

Can somebody for the love of god please help me? Its already been 2 days since he got access to my account and removed me from being able to login. Customer service is not helping, claim tickets are not helping, mods are not responding. What should i do at this point?

[gentle pollen]

Brother. Mods here don't work for Company, they are volenteers try to help with their knowledge.

[dull ferry]

How do i build my own wow

[reef elm]

whyy

[reef elm]

<@&639889499718942720>

[pulsar grail]

If only it was in English

[reef elm]

please open my account

[mellow perch]

Hello,
I spent UC by mistake on pagani event can I get refund?

[night cloak]

<@&639889499718942720>

[versed field]

do pubgm allow to upload some hackers gameplay to youtube from ban pan security center? please don't take my question like a joke . if any of PUBGM official moderator or anyone available, please answer me . I'm "Investigation Lieutenant"

Thanks if i get right answer so i want to know

[left jungle]

With my account How to join?

[night cloak]

When will the result be? I've been waiting for 30 days

[mortal apex]

Unfortunately it is not possible to get a refund.

[mortal apex]

Will get back to you sooner.

[mortal apex]

Could you please elaborate?

[pseudo tinsel]

Hello, i have a silvanus xsuit 6/7. I know that new silvanus suit is coming soon with level 8.

Do you think the new xsuit wille be:

• An upgrade of the first ?
• A new different version of silvanus xsuit ?

[brave wolf]

An upgrade

[winged sun]

Can any of u guys help me w/ da recall event & enter my invitation code?

[pseudo tinsel]

Oh yeah. So i will not loose all my "levels"

And do you know what is the new effect with like a flying crystal ? It's just something displayed in lobby ? Just a permanent effect ?

[winged sun]

????

[brave wolf]

It's just an orbiter like marmoris one, if you don't like you can set your appearance to your preferred one.

[left jungle]

I can't connect to my account. I want Myanmar

[brave wolf]

It's only lobby, spawn Island and cheer park.

[night cloak]

I got ignored :/

[odd ice]

Wait for a mod so they can check @night cloak

[mortal apex]

Are you referring to the unlink email process?

[night cloak]

No

Im waiting for my account to be claimed

[mortal apex]

I did not understand. Can you still log in game?

[night cloak]

Ok

[fading thorn]

Hello, How long is the number unlinking process ? I still have access to my account and everything i just lost the sim card i used to use

Even bought a ton of UC day before yesterday :<

[teal wolf]

Can a mod dm please. Have a matter I wish to discuss privately.

[night cloak]

I check my email but there's no notification

[night cloak]

I think

[mortal apex]

No information. You may wait patiently. You may try to contact the customer service in game.

[fading thorn]

OMG it finally worked

[fading thorn]

Nevermind

[mortal apex]

Hello! Have you met all the requirements for the email change?

[mellow aurora]

How do I know how many reports I have submitted? #cheating-news

[mortal apex]

Sure.

[fading thorn]

My mother had the sim and i actually got thru with the issue 😅
thanks though 👍

[mortal apex]

Unfortunately we cannot help you any further. Feel free to contact the customer support for account related issues.

[night cloak]

@mortal apex Any chance you could help me with my account? The customer service I have been emailing to keeps sending me the same email again and again.

[odd ice]

You can check it in sheets

[night cloak]

I have even tried contacting the hackers carrier provider to try and suspend his number, but to no avail.

He is mocking me, and asks me to buy my own account from him.😐

[mortal apex]

Have you correctly sent the details they asked you? Have you logged out from all devices?

We Moderators are not able to provide you assistance any further, unfortunately.

[teal wolf]

@mortal apex sent dm✨️

[night cloak]

I cannot access my own account as he has linked his ohone number in my account. I sent all the details correctly in the claim ticket, but somehow it still failed. I didn’t receive an email stating that it failed, but the hacker is saying stuff like ‘I deleted the claim from within the game’ so he must have seen that the claim had failed, and is trying to make fun of me

I tried contacting [e-mail] , but they keep sending the same email over and over again. I have even showed them proof like my Midasbuy being linked with my pubg account. My previous phone numbers, nicknames, friends, uc purchase date, yet still they send the same email.

Is it possible to delete a claim ticket from within the game tho?

[odd ice]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account.

[night cloak]

Yes I did, everything is correct, and I am using the only device I play with to send a claim ticket. Still, it has not been successful. And neither can I check the status of the claim, because there’s no email connected to my account.

[odd ice]

Check this video :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[night cloak]

What if he removes me from the trusted device list? Will my device no longer be able to recover my account?

[odd ice]

Check the above video there is option to file claim without access to account.

[night cloak]

I have Watched it like a dozen time already. Still doesnt answer my question. If he removes my device from the trusted device list, will my claim still be successful? And what if he keeps on sending a claim from within the game? Will i never be able to send a claim? He has is phone number linked, that means I won’t get access to my accounts, and only customer service can help me.

But the customer service keeps sending me the same email over and over again.

[night cloak]

I did

And I cant access the claim page either, since I don’t have a linked email in my account.

[odd ice]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community.

[bronze flax]

Notice : sercer is busy . Please try again later . Error code : restrict-area

When will it be fixed?

[cedar oasis]

hello everyone how to cancel the purchase of a promo code in the pub through kiwi

[median scaffold]

can buy rp prime now？or already remove，i can‘t see it

[odd ice]

Its removed. If you’ve already purchased you’ll receive rewards through mail.

[median scaffold]

ok thanks

[floral badger]

Is there a limit to creating World Of Wonder Maps?

Or is it as many as you wish?

[dusty hazel]

Someone stole my pubg account and they added a phone number... I can't login with my social account and they already sold it to someone else..my friend saw my account online.. he told my friend that he bought it from a telegram group...i don't know how they stole my account..i tried pubg's customer support center but they rejected my claim ... I don't know what to do ...Can anyone help me to get back my account ?

[coral hemlock]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @coral hemlock. Remember to read through #faq before asking questions in the support channels.

[coral hemlock]

I buy UC from Midas buy but I didn't receive it

Amount is being deducted from my account

@ornate thistle

[odd ice]

Please try to contact the customer service of your payment gateway or contact the customer service of Midasbuy by sending them an email at [e-mail].

[coral hemlock]

Okay, will do

[odd ice]

Check this video :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[dusty hazel]

They rejected

[rough pivot]

1 months passed and still didint get accepted as wow creator why?

[dusty hazel]

@celest shadow

[odd ice]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community.

[pulsar grail]

If i switch to EU server, Can i switch back to NA server after 7days?

[dusty hazel]

No , you have to wait 2 month maybe

[pulsar grail]

I asked because it says (Cannot be changed again within 7days)

Kinda confusing

So idk if its locked for 7days

Or i have to wait 7days to see the next 30day time limit for change

[full wing]

You have to wait

[clear spindle]

You just have to wait for 7 days, @pulsar grail.

[odd ice]

Yes I’ll be locked for 7days

It keeps increasing with the number of times you change.

[versed field]

alright, pls dm me ok😊

[pulsar grail]

Ah onay

Okay

[night merlin]

I am waiting for a reply on my email for account recovery. I have been waiting for 5 days since receiving the access email. How long do I have to wait?

because after receiving this email from [e-mail] I still cannot connect to the account

[hexed carbon]

I applied to Eagle Eye for nearly 1 year and was not approved. My friend, Yaqi, applied a few days ago and got approval. Why, even though I completed all the conditions?

[jolly totem]

I want to solve the problem!!!!

[ornate thistle]

This usually happens when you are trying to access the game from an area where it is currently not available.

[ornate thistle]

Could you please elaborate?

You may join the World of Wonder Discord server for questions and guidance related to WoW game mode, @floral badger, @rough pivot.

[ashen arrow]

I Want Some One From The Support To Help Me With A Problem But In Private Pls Because I Cant Type Here .

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ashen arrow. Remember to read through #faq before asking questions in the support channels.

[floral badger]

Thanks for the help again.

[earnest copper]

Where I can find rp prime and rp prime plus not prime plus??

[brazen swift]

I waited more than 60 days

[ornate thistle]

You may join the World of Wonder Discord server for questions and guidance related to WoW game mode.

[ornate thistle]

The RP Prime and RP Prime Plus subscriptions are removed for now, and those who have already subscribed will keep receiving their rewards through in-game mail each month until the end of the subscription.

[earnest copper]

But I did not get it yet there is a notification for collection in RP section but reward no where to show.

[ornate thistle]

Please contact the in-game customer service for further assistance regarding this matter, @earnest copper.

[earnest copper]

Ok I already send them mail thanks for your time.

[brazen swift]

51909152384

51909152384

How do I become a map designer?

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brazen swift. Remember to read through #faq before asking questions in the support channels.

[split wind]

is there any way to know the phone number you linked to your Pubg account?

[idle wasp]

new install pubgm, but i cant play ?

[odd ice]

You won’t be able to play from same device it’s been locked.

[idle wasp]

but its new pc, and never play pubgm before

[odd ice]

If you think you haven’t done any violation you can click on file claim or contact ingame customer service

[idle wasp]

file claim is empty

and i cant login for contact costumer service

[odd ice]

Are you able to see login page ?

Login Menu: Select Help in the top-right corner of the login menu.

[idle wasp]

ok, i got it

but how i report my issue?

[odd ice]

In that manu you’ll find plenty of option select your problem and proceed.

[idle wasp]

i dont have UID, what should i do ? huhuhu

[cedar oasis]

hello, I bought a promo code in the kiwi app and did not enter the email correctly, is it possible to cancel the purchase

[agile iris]

hey, guys! what do I do when the in game support options do not work? I cannot proceed because when I try to upload a screenshot it gives me an error, but I cannot submit my problem without adding a screenshot. And honestly, it's pretty dire. Something messed up has has happened to my acc

[cloud plume]

You said you playing on pc
What emulator you using???

[idle wasp]

Gameloop

[cloud plume]

Then it should be any problem
But here what you can do
Try logging in your account from your mobile and then contact in game support

From your mobile or any other old device you ise to play pubg

@idle wasp

[idle wasp]

ok, thanks senpai

[nova token]

Hello Sir.
I am trying to unlink my account from pubg but there is a option coming with security failed. I am trying this from months. My device is also previous device that i used to play from 2 years. I was waiting for next update but this problem is not solved in this update. Please Solve my problem.

[odd ice]

Use the most played device for that account

[nova token]

I have a same device from 2 years

[odd ice]

Then contact ingame customer service.

[cloud plume]

Which platform you trying to remove?

[nova token]

Facebook

[dull spruce]

no. what phone, make is your phone.

[lusty loom]

Hi good morning, how can I apply for the Eagle eye?

[azure skiff]

What is this pubg?😠😞

[night cloak]

Wait for mods to reply

[odd ice]

Where are you from ?

[cloud plume]

DM come

[azure skiff]

From Death 💀

[odd ice]

Then your not allowed to play PUBG

[azure skiff]

Ohh. Ok

[azure skiff]

Baramulla

[formal marsh]

Hi, @lusty loom. Eagle Eye is a beta feature. Investigator rank lieutenant and Major can apply for it! To get Eagle Eye application approval, An investigator needs to maintain a history of good accuracy.

If you believe you meet the all required qualifications, you can be on the waiting list, Please have patience till your application gets reviewed!

Applications are being checked now after a certain time!

Thank you.

[storm flume]

Please contact the customer service for further assistance, @nova token. Refer to subpoint 5.4 in #faq for further information.

[formal marsh]

Hi, @brazen swift. This might be helpful for you if you are pertaining to the World of Wonder: https://youtu.be/7xih489aMx8?si=mglHwA0LcFiAkZZk

[night cloak]

@formal marsh need help! In the question for claim: how much uc did you purchase with date, do i write 8100 uc or 6000 uc for the $100 one?

For recovering my hacked uc

Hacked account*

[formal marsh]

Hello, Yaksha. If they are asking for UC then write "8 100 UC" or whatever amount of UC you have purchased. 😊

[formal marsh]

Good luck.

[night cloak]

Thanks alot!!

[limber echo]

If I have a PUBG account and someone else has linked an internal email, how do I remove it?

[formal marsh]

Hello, @agile iris! We apologize that you have to encounter this. May I request you to report it in the #996546243859853424 channel so that we can go further? Thank you.

[clear spindle]

You may contact the in-game customer service for account related issues.

You're in the wrong channel mate.

[azure bronze]

Where should i ask? Pls help

[clear spindle]

Try in #chat

[azure bronze]

Thx mate