#questions
1 messages · Page 106 of 1
Hopefully it will be soon, but they’re making sure this doesn’t happen again
Meanwhile you can purchase through google play or the AppStore

Ik man
I want to know about that the event which have come today maybe name purchase UC event can you tell me ending date
Alright Piston thanks for help
The UC rebate?
I think may be purchase gift
Can you send screenshot of it
Ok take your time
If available in your region, it Ends on 30th of this month (November)
Means whole month a
Yes
Ok
When will the next supercar collaboration come? Can we get to know a coming soon poster or something?
#news is where you will know when it comes
#help My account got hacked 😭 I need it back please help me
Help
Help
When I am trying to claim my account back they say this
Try again and make sure you’re not incorrect by a single alphabet
If still not working
Try again in 24hours
Ok brother thank you
Sure
Can I play PUBG on BlueStacks emulator or will the game ban me out?
The only recommended emulator to play the game is GameLoop. You can visit their website for further assistance with it, @raven meadow: https://www.gameloop.com/.
@cyan citrus how and when i can change tag in popularity battle in game?
Okay but will I take ban?
If third-party emulators are not recommended, you should not use them to play PUBG MOBILE to avoid any kind of issues, @raven meadow
Are you referring to nickname badge?
Yes
You can only change your nickname badge a limited number of times each event period, @meager pumice. We will try to get more details about this and get back to you if we have more information.
You can change your nickname badge one time after you have created the nickname badge each event period, @meager pumice.
Alright then i cant anymore
If you have Facebook friends automatically added in the game, you may try to block the players you want to remove and unblock them later, @weak basin.
Yes, while the stealth mode is active, you will not appear online, but can still navigate in the game and play it normally, @weak basin.
aight
Hello, do you understand Russian? I'm just Russian and I have a problem: I was deceived and my account was taken away! Please help! I just wouldn’t say that it is very expensive, but it is expensive for me!
Please do not use languages other than English, @merry cloak. You may refer to our regional communities for other languages.
Please reach out to the in-game customer service for further assistance with compromised accounts.
Its the mannequins glitched or are they ok? Cuz i saw a yt vid of a guy who probably does test these kinda stuff (damage, numbers , gun qualities ets) and he said thighs take more damage than the chest while wearing armor. And im shooting these mannequins and im not seeing those differences .
Maybe that video is very old
Or maybe the weapon yall used are different
Hes channel name is zendex
Yea u right. I just saw, i was using the beryl m7 and he was using the akm
I’ll check it out and find some info for yaaa
Akm has more power
One of the strongest AR in game
In the common catergory
@cyan citrus can i DM you quick?
What does it concern, @dull spruce?
im getting harassed for no reason.
dms
If you have encountered any behavior in the server that violates the server #735483472432594994, you can report it through #1160849852658356245 by creating a new ticket, @dull spruce.
can i know when will bouns challange opens again it closed today
i can’t send screenshot in ticket
5884650978
You can share the Discord user identification and describe the concern.
what is this? "Clout Level Reduction
As you have not gained any new Clout in the past month, we have lowered your Clout level. Restore your highest Clout level after sending any Space Gift to gain Clout.
16m ago
Clout Level Reduction
22/60
Can you please share a screenshot of it, @night cloak?
When did it open last time for you?
shared
If a player doesn't gain any clout for a month, their Clout level will automatically decrease by 1 until it reaches 0. However, their original Clout level will be restored whenever they gain any Clout in the future.
Please make a report through #1160849852658356245 instead. Thank you.
5884650978
i believe i did
Got it, @dull spruce! Thank you.
ya
Hello! How may we help you?
how to report a mod if i get banned from server, how to know witch mod send me fake reported ban
Which server are you referring to, @night cloak?
How to we get invitation key
Could you please elaborate, @hollow kernel?
Whem will this be fixed? I have no ability to put it somewhere else
What is the issue you are facing with it being at this position, @glossy wasp?
The statue of victory
What is the issue if the button stays at the current position? Why do you want to change its position, @glossy wasp?
When i try to press the SOV button. My peek buttons doesn't allow me to rise it up
Do we get back premium crates ?
Got it! You may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
Do they read the feedbacks? Its been months. And they still dont understand that players need the ability to change EVERY BUTTON
Premium crate is not available at the moment. We cannot confirm an exact release date for the upcoming premium crate, but we can predict that it will be available when the current custom crate ends.
Yes, and important feedback may also receive a response from Tencent.
Why can't i buy this anymore?
Because it is a limited purchase and you have reached the limit of 10/10, @tender moss.
I see 
Thanku 
You're welcome, @tender moss!
Yo Im tryna file claim but when I type in the information required it doesn’t show up even though my keyboard does what do I do
This is what I mean It just does not submit it
No matter what I type it does not work, when I submit it, the thing says “fill in information” Any solution?
Hello, @night cloak! This issue has already been acknowledged by Tencent. You may provide your player details in this report.
any
If you mean WOW invitation code, you may try “Become a Creator” through the wow menu
It is just me or whenever enemies nearby there is a-lot of freezing and frame drop
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
Hello, I recently hit Ace. Do I have to play 5 matches to receive seasonal rewards or is it enough to simply not drop in rank until the end of the season?
This is enough, @torn arrow. You will receive the season rewards in start of the new season based on your highest rank you reached in your previous season. Even if you lose the Ace rank, you can still receive the season rewards of Ace tier. However, to be able to receive the tier rewards, you will need to play 5 matches during the season while being on the same rank.
You need to play 5 matches to be able to claim
Ok nvm
Quendi got you

Thank you
You're welcome!
@cyan citrus someone has a question about the pubg mobile official partner title
Like how to attain it and stuff
Hello I have a question about pubg partner can someone answer me please ?
Please refer to #faq sub point 3.27 for more information in this regard, @torpid thicket and @pulsar grail.
You can type it here, if I may not be able to help someone else will cuz they can read it too
Huh? What's the reason?
Please contact the customer service for further assistance, @tropic tangle. Refer to subpoint 5.4 in #faq for further information.
i just loaded up pubg on my Iphone 15 pro max and I dont see and option for 90fps
It may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings. @hushed olive
Hello!
About Victor's voice message "I have supplies... Wait, never mind...":
Will it be used when marking items? If so, how to do it?
Pretty sure it works
Yes it work well
just like i got supplies aim the item and do that
it does mark it
right
i think the red icon tells you that will show smth
it worked
1 time
i think it should work
if you are in ranked match
it works 1 time only idk why
If you aim at the supply?
@young forge its work
Why does it have (error) on the form?
Can you show me?
Like what kind of error are you facing? @rough orbit
Yea what does it mean by error in the box
Why my account always get freezing for inspection
It’s mentioned in that picture
“Notify tencent of a livestream report in real time?”
How long usually it takes before the stream gets taken down if I press that box
Hello
It will need to be investigated first
I need a staff member who can help me because my account was stolen @celest shadow @lime juniper
Its takes some times also it will need to investigate
Contact in-game customer support
Have you gone through in game support first?
No
Welcome 
Well please file one in game support, you will receive a form on how to get it back if approved
Ok
Suggestion to improve or change the doc on pubgmobile.live/status bcs it exploded
1st experience

bro come with me privately and you will help me
@pulsar grail
@rough orbit it’s working well
@rough orbit try to change your internet and try again
My DM’s full bruh but I’ll try
Yea it finally opens
Ok
/status btw not /report
What do you mean? @rough orbit
Opening the status sheet on browser made my page crash
Try in different browsers @rough orbit

Hello, what graphic settings do you currently use?
Please contact the customer service for further assistance, @somber ruin. Refer to subpoint 5.4 in #faq for further information.
Installing Google Sheets app is recommended for Android and iOS to load the spreadsheet properly.
that happens a lot
How much upgrade sticks does it take to upgrade the popularity battle emote?
Like 2
I might be wrong I’ll have to check
Go make a thread at #996546243859853424 and it may be dealt with
Why does no one here add me as their friend? 
How can I get into contact with a real person who works at pubg mobile
My situation is complicated and all of my options are limited so I can’t do nothing without the help of a real person.
What's up with NA Server?. My ping last season set around 140-150ms but recently the lowest I have been is around 64ms but it fluctuates and I have never had this low. But the game doesn't perform like I am playing on a low ping. I believe it's a glitch or fake ping and this has been frustrating as my KD has dropped a lot. I have checked my internet connection and it's perfectly fine. I have used both mobile 5G data as well as wifi and both are showing me low ping but the gaming experience is bad as I believe it's fake ping. I am based in New Zealand
Is there a way to report a player for harassment and verbally attacking someone?
Regarding prime plus loading plain how dose someone go about getting where it shows you are a prime subscriber?
For in-game you can report him in game.
And if in this server you can report him through #1160849852658356245
In game
In game as in once you block someone they make apts to keep harassing you
You can go to there profile and report them
2.9.0 Update Schedule
Patch notes will be published soon.
Google Play
Vietnam
▫️ 30%: <t:1699340400> (<t:1699340400:R>)
▫️ 70%: <t:1699347600> (<t:1699347600:R>)
▫️ 100%: <t:1699354800> (<t:1699354800:R>)
Korea, Japan
▫️ 100%: <t:1699408800> (<t:1699408800:R>)
Taiwan
▫️ 100%: <t:1699434000> (<t:1699434000:R>)
Globally
▫️ 30%: <t:1699423200> (<t:1699423200:R>)
▫️ 50%: <t:1699437600> (<t:1699437600:R>)
▫️ 100%: <t:1699495200> (<t:1699495200:R>)
App Store
Vietnam
▫️ 100%: <t:1699354800> (<t:1699354800:R>)
Korea, Japan
▫️ 100%: <t:1699408800> (<t:1699408800:R>)
Taiwan
▫️ 100%: <t:1699412400> (<t:1699412400:R>)
Globally
▫️ 100%: <t:1699495200> (<t:1699495200:R>)
Samsung Galaxy Store
Korea, Japan
▫️ 100%: <t:1699410600> (<t:1699410600:R>)
Globally
▫️ 100%: <t:1699423200> (<t:1699423200:R>)
Amazon Appstore
▫️ 100%: <t:1699495200> (<t:1699495200:R>)
Huawei AppGallery
▫️ 100%: <t:1699495200> (<t:1699495200:R>)
Official Website & Third-Party Stores
▫️ 100%: <t:1699495200> (<t:1699495200:R>)
I have problem
I stucked bronze 2
becouse i changed server to krjp
I can reach qonqueror easily in this server
But matches didn't starting
Help me!
Because it’s end of the season and very few are left in bronze and at this time there might be less people active.
@static stag Is the optimization in the game like this because the developer mixed up the patch numbers?
Optimization sucks.
Will the new update fix it?
Give us an explanation.
@light trout
How do I get the verification code in pubg mobile esports
Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.
i got this today. Please help me out someone trying to hack my account @light trout @celest shadow @cyan citrus
Have a friend from europe and play with him, you will play on EU server but your rank will go to the KRJP server
Please tap that "Go Remove" button and follow the instructions.
Yes i did this and it removed successfully and i can login again but the question is why did i got this ? its my personal account and i using since Season 6
whats the reason behind this.
It is just a security feature added to protect game accounts. You may reach out to the in-game customer service for more details.
So my account is fully safe right ? i shouldnt be worried at all
If you have like 200-500 reports at the end of the month and only few inaccurate how much UC aproximativ get?
Yo
WHY I GET MUTED WHEN THERE IS LITERALLY BOTSS IN MY TEAM THEY DONT LISTEN THEY GET SEPARATED WHY IS THAT?? can you please change the way people get into my random team???
You need to earn minimum 1000 UC to get rewards
It depends on total accurate reports but 700-800 accurate will be enough
Thanks
Welcome 😊
You may submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.
Hello! You need 2 Emote Upgrade Wands to upgrade the Divert Attention emote.
You may try finding players to play with in #1092960389219766342 channel.
What is the issue you are facing?
I’m trying to unlink a account which has been hacked and I have sufficient proof that it was indeed hacked but both of my claims were rejected.
I have full access to my pubg account but I’m playing cat and mouse with this guy. I keep logging him out and he keeps logging me out.
If your account recovery request was not approved, it may be due to insufficient or inaccurate evidence you provided to the customer service, @dapper plank. In this case, you will need to contact the in-game customer service again and make sure to provide them the accurate information. We unfortunately will not be able to help you with this any further through the community.
The evidence in which I have is in the form of images in which I’m not* allowed to include in my reports. Is their any way I can contact a real person in customer support?
You can contact the customer service through in-game using the Customer Service option located in your Account settings of the game or through the login menu using the Help option, @dapper plank.
Can a mod plz tell me how long do I have to go inactive for to get a rename card from pubg???
You may encounter issues with your ping due to your network environment and/or your internet connection. You can try to reset the network settings of your device or try to switch to a different internet connection or switch between cellular and Wi-Fi.
If you believe this is a general issue affecting multiple players in certain situations, you may reach out to the in-game customer service for further assistance.
Could you please elaborate further?
Does anyone know how many games you have to play with a cheater to get your own account banned. It happened to a friend of mine yesterday. And I also played a few matches with that cheater weeks ago
Player behavior and data is analyzed in aggregate. You will not be punished for inadvertently teaming up with a cheater from time to time, but repeatedly and actively teaming up with a cheater will result in penalties. Penalties may include deduction of rewards, clearance of tier score, and account bans. The penalty for repeated group w/ cheaters behaviors depend on the circumstances. In general, the penalty will increase with the number of violations, as well as for severe violations, @turbid breach.
A higher matchmaking time can be expected with less players' activity in a certain game mode, perspective, or map. Please try again at another time or try to switch the game mode or perspective. If you require further assistance with this, please reach out to the customer service through inside the game.
hello, I have a friend whose facebook account was hacked on pubg and now he no longer has access to the account, if he comes with evidence, the account can be recovered
They may contact the in-game customer service for further assistance with this, @novel wharf.
@cyan citrusplease give me a link to the pubg official site
The website for PUBG MOBILE can be accessed through https://www.pubgmobile.com, @novel wharf.
thank you
You're welcome!
Apply in Wow tab ingame
Thanks!
Theirs a creator tab
How to open peek button?
You can enable the peek button in advanced settings or setting and customize it in controls
Oh thank you
I need help with my account being locked
Send ss
Contact in-game customer service
I get a 211 server error when logging into the account. When I send an e-mail to reset my password, I do not receive an e-mail. Likewise, when I send a code to my phone number, I do not receive the code.
Could you please share a screenshot of the issue?
Invitation codes are for certain players only. Please wait until you receive your creator application results in your in-game mailbox.
Please refer to subpoint(s) 4.4 in #faq for further information regarding login issues.
If you are unable to receive the verification code, we recommend checking the following:
-
Please ensure that the email address you entered is the same as the one you have linked with your game account.
-
Please kindly check whether you have safelisted these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com".
-
Please check whether the verification code is in your spam folder.
-
Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the problem persists, please reach out to the in-game customer service. Refer to subpoint 5.4 in #faq for further information.
You’ll need to change language to English and send a ss again.
I see my account is locked because of high risk. This season I have played more than 800 matches. Is it due to game flaws or not? If many people complain, their accounts will be locked?
Nahhh bruh your account has been frozen for inspection (Someone reported you for cheating)
Maybe

Please contact the customer service in game for further assistance. You may refer to the subpoint 5.4 in #faq.
If we lose team pop battle do we get points? If we do then how much do we get?
No sir
If you win you get points equivalent to the pop you received
If you were on 20/80 and won your battle by 10k pop
It will turn 30/80
If you win by 5k more pop it will be 35/80
Bruh we do get 5 points I just found out
Oh my bad then sorry
I’ll help you win the next round
There's no next round
There are total of 8 rounds in team pop battle
And the on going battle is the last one
Help me win now

I can't login through twitter in-game, why?
What is the issue you are facing when trying to log into your account, @quartz kelp?
مرحبا
Please do not use languages other than English, @midnight summit. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
It's happened 5 times now, can't fix it
What is your country and the device you are using, @quartz kelp?
Samsung Note 20 Ultra 5G, Sweden
Please try to perform a routine repair of the game from the login menu and restart your device one time, @quartz kelp. Also, check if there is an update available for the Twitter application and try to update it.
We are unable to provide assistance if you do not ask a question or state a problem, @midnight summit. Remember to read through #faq before asking questions in the support channels.
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @rose lion. Remember to read through #faq before asking questions in the support channels.
When Ever I try to claim my hacked account they say
"The information is inconsistent, please check and try again (30400003)
Help to get my account back please everyone 🙏😭
Daily to many hacker in lobby , they’re posting in telegram group selling hacks
If your account recovery request was not approved, it may be due to insufficient or inaccurate evidence you provided to the customer service. In this case, you will need to contact the in-game customer service again and make sure to provide them the accurate information. We unfortunately will not be able to help you with this any further through the community.
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.
How do I shoot enemies in pubg? 
Those information I am providing over there is accurate but I am getting this error every time when I tap to send verification to email
Please contact the in-game customer service for further assistance regarding this as we will not be able to help you with this through the community, @rose lion.
Do you have any issues with shooting enemies?
I don't know how to shoot them.
Is there any button?
Ok bro thanks for your help
Why was my PUBG partner title taken away?!
It's a general question because the in-game support isn't able to answer it properly.
Neither that nor the fact that I streamed live and was hacked in the middle of Steam and wrote to support and the 0 was itchy. They neither restored the things nor helped me in any way!?
I also received an email from Krafton about cancellation etc. but why doesn't anyone help me?
jo, ar you an admin? i want my PUBG-Partner title back.
Wrong information maybe?
What is the user identification?
When is the date of the individual popularity battle?
Live hack etc . Report here in English. #1077761379638984765
Hello @brazen swift, what is the issue you facing? Please be reminded to state your issues in English.
What is the very first mythical outfit with a sound emote?
Does uc bonuses add up onto the purchase gifts??
@celest shadow
Feel free to ask other players in #pubg-mobile!
We will get back to you regarding this.
Where are you purchasing UC from, @oblique shard?
Midasbuy
Bonus doesnt add up onto the purchase gift if you buy via midasbuy…
It does not count since it is a separate event.
I claim my hacked account back and while I was send verification code to my mail then the said this
What is considered as correct password… Nvm turns out pubg doesn’t allow other characters.
I have a question.When pubg mobile was released in Bangladesh?
You can ask in #pubg-mobile or #chat
Hi where can I have a private connection with the admin ?
If have any issue you can send it here moderators will solve it.
no im a content creator and tournament organizer I want to have a contact with the admin
I have a few questions ♥️
Is there any scrim for emulator?
You may check #tournaments if there are any.
My Facebook Account is Hacked And My Pubg Id Also Hacked What i Do For recover My Account Kindly Help Me
Anyone how to solve this problem during uc purchase in midasbuy?
Try to log in with gmail and unlink other platforms such as facebook.
You can contact the customer service through in-game using the Customer Service option located in your Account settings of the game or through the login menu using the Help option
If they hacked your Facebook u could click on forget password.. and u should be able to get a link via email to change ur password and when it didn’t help there is a option (help ) and you could click on that . Than you could state ur issue and change back the email address in less than 24h in Facebook. Never click on unknown links or share your information!
But Hacker Change Email Id Too
Okay I Will Try
No Use gmail Or Third party only Facebook Login is Attached
ID: 594284798
Me and my account was hacked in a live stream and than i lost everything. Idk has Tencent/Krafton delite my Title or the hacker.
my account today.
I used to be called "FinalBiologic" but the hacker who was in my account changed that name and out of spite gave me a bot account so I'll never have that name again. Then I had to change my name. I don't know if that might be the reason why my title is gone now but if it is, I would PLEASE wish that I get my old name back on my account and the bot account is deleted. The bot account:
That title is no longer valid. It is called Ultimate Influencer now and you will get it if you join our official content creation program and meet certain criteria.
in order. But will I at least get my name back? And do you have a link where I can "direct" join?
or is this on your homepage?
OK, I found it on your homepage, but do I honestly have to reapply? I already had the title and everything else.
How to drive vehicle in pubg? 🤔
You need a driving license
We can discuss this deeply in #pubg-mobile.
It’s quite possible the email may have been removed
From your account and replaced with another
Learn at school, Find keys in apartments then take the ones at the recall tower garage
Hi
Yes he removed my email but the thing is when I am trying to claim my account and to claim my account I need an verification code to submit my problem
When I tap to send verification to email it says that error.
Like this one does anyone know anything about this
Does it ask you to send it to the pubg email you linked to account or just an email
Just an email
😨 oh no
for shure

I will be your driving coach 
Dont worry i will teach you how to stab a rock using vehicle
Hello i got problem with pubg mobile app like whatever i tried to open it it keeps closing can you help me with it
man
i lost my acces
from my account
i tried to unlink the in game email
and it ended up unlink all my logins
and i no longer got acces
to the account
You can contact the customer service through in-game using the Customer Service option located in your Account settings of the game or through the login menu using the Help option. @night cloak
also can be found in the lobby settings
Restart the device and try again
@odd ice can u answer this
Can anyone explain this?
Wait 7 days
I got no idea about this 🙃
I did but I didn't get any email notification
How many days have it been
Already a claim is submitted, was it submitted by you.
9 days
Yes
Didn't work
I've been waiting for 9 days but still I didn't get any email inbox
Wait for a mod he can assist you better
Alright
Have you tried repairing the game or reinstalling it?
What should I do?
I've repaired it and reinstall it it solve it for awhile and it happens again
You should receive a response on the email you provided to the in-game customer service when submitting the account recovery request within 14 days after submitting the request, @night cloak. If you do not receive a response within 14 days and your claim status does not change from processing, you can let us know here.
Ok
From where did you download the game?
From google play
What is the device you are using, @quartz siren?
Xiaomi?
Redmi note 10s
Yes
My device is Realme Narzo 20
How much internal storage you have left in the device?
My response was not for you. Please refer to this message: #questions message.
About 62 gigabyte
I know
hello
Please check if you have the developer options enabled for your device and try to disable the developer options and restart your device one time.
someone can give pubgm world of wonder discord server
Ok
error full server :/
Good afternoon, I want to restore my account, but through a tool inside the game - it does not work because it does not enter numbers in the field. Is there another form to recover the stolen account?
Hey, my recover was rejected even if I sent 100% true and right informations
so im trying to link my email/phone number to my account and its asking me to set a password but whatever password i choose i keep getting the error "password incorrect" Iam setting the password how can it be incorrect
Please try to put a password without any spaces and special characters and put password that contain both upper and lower case letters with or without a combination of numbers, @raven oriole
oh special characters not allowed?
Yes it’s not allowed
It is possible that there is an answer that is not correct/accurate that you think is correct, therefore your request is rejected. Please double-check your answers again and if you need further assistance, please do not hesitate to contact customer service in-game. Refer to subpoint 5.4 in #faq for further information.
You can report it in #996546243859853424
You’ll have to wait for someone to leave 
How many emote wand do i need to max one emote?
You need 2 Emote Upgrade Wands to upgrade the Divert Attention emote. I’m not sure about others
Okk thanks
☠️☠️☠️☠️
You can press on the emote you want to upgrade to see how many Emote Upgrade Wands you need to upgrade the emote.
Hello! This issue has already been acknowledged by Tencent. You may provide your player details in this report if you wish.
Is this true
What is this
It’s calculated automatically
Wait for this weeks verification
Thanks
Hi! You can invite other players to enter your Secret Code. You can get the Frost Festival Avatar Frame if 3 players enter your Secret Code.
Each player can only enter the Secret Code of one friend from through the mission page on the left side.
where does he put the code
Your friend can enter your Secret Code though the mission page on the left side. You can refer to the image I shared above.
There are included notes that you can refer to. You can also refer to the announcements in #cheating-news for more details. You can also ask other reporters in #1021559518490009712 for further clarification.
ohh
Thank you
Head to in game support
subpoint 5.4 #faq
How does one go about verifying social media in pubg?
What do you mean verifying social media
Linking account?
Anyone know how teleport work in WoW? I need some help
How can I open the scope in pubg? 
If I do 1 inaccurate report,how much uc will be deducted?
Please reach out to the in-game customer service for assistance regarding compromised or stolen accounts. Refer to subpoint 5.4 in #faq for further information.
Additionally, if the page where you submit the claim does not have an option to upload screenshots, please save the screenshot or video first and upload it to a website which can provide a shareable link (we recommend setting the link's permissions to public). then include the link when submitting your claim.
By tapping or holding the scope button
It depends on your total accurate reports. Higher accurate high deduction. And no bonus to.
Ohh thank you, I'm learning the game you know.
I know you are mate
If you want to block a player that is in your friends list, you can block them through private messages or your popularity list.
If you want to block a player that is not in your friends list, you can block them through the Report button that’s on the bottom left corner of their Basic Info page.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Hello! What is the issue you are facing?
Could you please elaborate further?
The World of Wonder server is currently full. New members cannot join until some members leave. However, you are already a member of the server.
Will the dysnc ever gonna be fixed
Same as hill glitch
U aren’t really care about this game only skins and skins
Hello! You need to link the Teleportation Devices
you want to teleport between. This is how you can do it:
ye 1 or 2 hours after that massege someone left and i join
MY YouTube channel copyright stick
Please send your concern in #copyright and wait patiently for a response, @vale wasp. We may otherwise have to mute you.
Its not the full size its bug ?
!!
You have been already answered. Please contact the customer service in game for account related issues, you may refer to the subpoint 5.4 in #faq. We moderators of this server are not able to provide you assistance.
Could you please elaborate?
I did the link device but it doesn’t work in test mode. Is it normal in WoW?How do I go upper floor if the teleport doesn’t work in test mode?
5693934076
Is the items with midasbuy cheap uc will get removed at the future?
I want an answer to several questions: how to recover my account that was hacked?
But my question has not answered yet 
what to do if my account is scammed and it is blocked
How to get wow invite code mods?
Whats this
The answer is in my message. Contact the customer service for further assistance.
hello i have a video record for a cheater i want to upload the videos
can somone help me?
No information regarding this.
What was your question?
i’m trying to change the phone number linked to my account. when i entered the phone number, it was saying the format is incorrect. why is that?
Did you set the country code right?
yes
Are you not receiving the code or do you not have the number?
Please make sure your number is a 10 digit code and try again
Hi Bwazy! You should not include the 0 at the start of your phone number. Please contact the in-game customer service if you require further assistance regarding this issue.
thank you deflin. i’m currently unable to try at the moment due to too many tries so if i come across the issue again, i’ll just contact customer support.
Hello , when someone see your profile you can notice it in your lobby .
How can you desactivate it ? Like no one can know that you saw his profile
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @halcyon drift. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.
Disable it in privacy settings
where ?
Settings - Privacy & Social - Connections - Personal Space Incognito Mode (Enable).
Hacked account but still I can access it
@celest shadow
I only know one nickname I have provided thorw the form
It will be a problem?
Did you have your mobile and email linked to account ?
My Twitter and email linked but my email not getting the verification code also the number is used by the 3rd person to steal my account
Oh okay
If you have answered all the questions in the form correctly your claim will be accepted
I posted videos on TikTok I’m trying to figure out how to verify my identity on PUBG to try and get influencer
you know how to deal with it? i got hacked too and it changed to a chinese name
Do you mean linking it with club?
No I already did that
So you mean getting the influencer perks like the badge etc? @grand dagger
If you still have the access to your account link a mobile number and turn on Two factor authentication. And then logout from all devices.
And if you don’t have the access then contact ingame customer support
bro i just received a message from pubgm through gmail, so i redownloaded it and seems like someone has access to it,i cant even link a mobile number
altho whenever i go support form tryna upload picture,it resets the website which i need to refill it again and reupload it again
you may contact the in-game customer service from:
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.
▫️ Login Menu: Select Help in the top-right corner of the login menu.
Yes like getting into PUBGM.VIP
ofcourse i did go to customers service,but at what cost?
Send a video or pic of issue so that it will be easy for moderator to assist you
how am i suppose to submit a support form if this keep going on
Wait for the mods they will assist you better
okay
Did you join the Next Star Content Creator Program?
No I don’t know how to
If not you can join at https://www.pubgmobile.com/en/event/nextstar/
Witness the Titans wage a legendary battle in a whole new way!
@grand dagger
bru the unknown device used all my uc
Did it
Now wait for their response @grand dagger
Thx for the help I appreciate it a lot have a wonderful day
Same to you @grand dagger
^^ since yesterday i have been asking this question, and no one assisted me with this query.
@static sleet mind helping?
If I send him 20k popularity (does it have to be 1 popularity that's worth 20k or just 20k all together) right now, would I still get their tag?
are they fr gonna help?
All together
i bet i need to wait 3 days for tencent to reply my support form
@celest shadow
Worth 20 k
Who told you that
@twin haven
He said all together in total
yea
like send different pop
like bikes, chickens etc untill you get 20k
no?
and you say one that's worth 20k
like that 800uc bike
no?
Let me ask my friend and double check it
I asked my friend about it too, he has KNYAZ tag, but he hasn't replied yet
;))
I remember it was worth 20 k but I will double check
Damn my friend called me idiot 🤣
She told me to read properly
Send Giftsss WORTH 20,000
Correct!
oh ok but can I still get it?
cuz yk pop battle is over
Idk because I am not a fan of popularity battles 🤣
ask ur friend 🤣
i give up tho
im not gonna wait for a mod to reply my message
it takes like a year for them to reply someone
They will soon wake up bro
im not gonna wait,someone is hacking my account tho,ill delete my 6yo account instead
its more worthy than waiting someone important to reply smth
Which login info got hacked you know?
Or did they linked there account to your PUBG account already?
it changed my name,an unknown device has access on it
it was 2,not 1 device
You can’t remove it?
how am i suppose to do?
Settings
wish i could
cant even do that,i just reinstall it
all im asking tencent is to delete my account instead
What do you use to login PUBG?
Fb,twitter etc?
Is it only fb
ye
Уважаемая поддержка помогите пожалуйста, невозможно играть, по незнанию поменял сервер и МС стал 250 +. Верните пожалуйста Европу.
@@twin haven поможете?
Go to fb settings and privacy > settings >password and security > password and security > where you’re login> chose your account and see if there is device you don’t know
If you find unknown devices just remove it.
And please change your password and Trun on Two- factor authentication.
Please make sure to check if you account is linked to facebook only or not. As you can see in this picture I have linked 2 Facebook and Twitter
It's form check in game support account and hacked
He can’t
Yes but my only issue I don't know the previous account nickname and the uc purchase mostly under 30 days
alr i hope that helps alot
It’s bugged for him he can’t even type
Ohh that's not good
I can barely use my screen in tdm it only works sometimes how to fix?
What do you mean?
When will the beta test be removed? Is it possible to somehow bypass the system and play from the emulator?
I don’t have answers for this question you might want to ask mods
yes , thank you
How to hide this ???
What to hide? @stable kraken
the video in lobby
Like my shoot and scope button dont work all the time
almost like when i tap it forgets to register
i already cleared cache
reinstalled
tried another acc
changed servers
still same thing
and its not the phone cause both shoot and scope work perfectly fine in other modes
I sent in #questions
Try copying your classic mode control to tdm
And check if it helps
it is copied
Try it again
alright
And I don’t recommend playing with long nails because screen doesn’t register nail touch
Just tried it again its still the same thing
Is it okay if I see your control?
Btw I am not mods or anything
Anyone know how long can iphone xs last while playing pubg and does it get too hot
You may reach out to the in-game customer service regarding this, @mellow burrow.

3h maybe
Bro I can’t type in PUBG, wtf
show pic
And how many fps can s20+ sd865 run it
Thunderstruck achievement hidden, still possible to do?
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @sturdy goblet.
Thank you 
90 fps in Smooth
Alright few mins
Hello my friend Can I post a TikTok link?
For what purpose?
Hello, I want help with some questions to recover the account. My account has been stolen and the thief is providing incorrect information so that I cannot recover it. I just want some help with accurate information. Is there any of the moderators or supporters who can help me a little?
How to bring weapon in match lobby?
Why my teammate can bring weapon without mythic or legendary skin?
You might not have that skin download
Wdym?
You need to choose a weapon in lobby before you enter the match then you can carry the same weapon in lobby area
I did choose a weapon
I chose M416
And then I suddenly bring Dagger when I enter the match
How to solve this?
Make sure you enable this option @night cloak
i think you need a skin
Why can't I put a date 5/9/2023 ??
just click 5
Its so hard to get mythic or legendary gun skin
I can't.. I click on the date and I can't
Everytime I open crate I always got Silver
wait for mod to answer
So annoying
They're connected
busy mods
did you try routine repair maybe that fixes it
how ?
I tried writing the date via phone and computer, same error
well best thing to do wait for mod response but i think theyll ask to do routine repair
Does this take time?
Can you try it on your phone?
it doesnt
its in top right part when you are at the login page
you should have a legendary skin
or mythic
in any weapon
@twin haven sorry I had forgotten
Hi,how can i type to support if my acc was stolen and changed the number
When removed beta test in pubg mobile? (its russia)
If your PUBG MOBILE account has been lost or compromised, please take the following steps to recover it. Your request will be approved if you answer the questions correctly. @violet spade
When removed beta test in pubg mobile? (its russia)
Hi i hav a stupid question. Wen a new season starts i see people getting conqueror in 1 day and i would like to know how that happens like what is it becoz i would like to try it
For that you’ll have to play 24hrs without break 😅
I can do that so what do i do like how
@odd ice can u help me question ?
Get a team that can do that to 🙃
Where r u from Death?
I hav clan mates but how exactly do we get conq jus play 24 hours
You need to win majority of the match and not to die early in single match
Alr and like is the ranks shortened to conq
You’ll need to wait till the inspection is done.
If u know of a video that can explain idm
First 500 to reach ace is conqueror on the first day 😅
Conqueror is for Top 500 players above ace level , as days pass the minimum points go up as plenty of them try.
Oh hell dude wow....
If I’m able to I’ll help
Thats insane
I cannot provide the date 9/5/2023 on the account recovery page only until the date 11/3/2023
For this only <@&481161015728406538> can help you 😅
Help me why my PUBG looks like this
I think it’s problem with your network
Please try to download the recommended resource pack and restart your game one time.
I had tried redownload PUBG but it's still like this
Download the game from official website or playstore or Apple Store
Ever since I played at Indonesia using Indonesia wifi and the graphic changed to this
What's your device buddy ?
Xiaomi 12T
Okay but I have two necessary questions
Today I have to apply to a company to recover the account, and someone is providing false information so that I cannot recover it
Can I provide shipping dates six months in advance?
Since the beginning of the game, I linked the account to Twitter and Facebook, but two months before it was stolen, I changed it to Facebook only? What is more appropriate and accurate, Facebook and Twitter or Facebook only?
And the last thing is that I was playing all the time on the iPad 7, but three months ago I changed the game to the iPhone 12 Pro Max? Which is better for the oldest iPhone or iPad?
For some reason I think I connected to another country's wifi and it became like this? 🥲
Please try to download the recommended resource pack first, @jolly oracle.
I download from play store
Okay
How I can share modes or events ideas to PUBG mobile team?
But shouldn't matter whatever network you're using. graphics should be same
Sorry I can’t help you with it wait for moderators response
No it happened with me before and the problem from the region server
So Pubg differs between other regions ?
You can share your feedback through #996458713126797405 in compliance with the channel's guidelines.
PLEASSEEE
@cyan citrus
Can you please change your game language to English and share another screenshot?
this is russia
ssory
okey
one minute
Sure, @rain mortar.
i bad speak english ssory
😅
BAAAAN
Please contact the in-game customer service for any questions or concerns regarding account recovery, @midnight summit.
How can I communicate with them?
There is a small problem
I cannot enter the shipping date on the redemption page. September 5, 2023 only until March 11, 2023.
You may use the Contact Us option after you navigate to the customer service page through the login menu using the Help option or through your Account settings in the main menu using the Customer Service option, @midnight summit.
Can you take a screenshot for me?
You cannot access Metro Royale on an emulator. It is only available on phone devices at the moment, @rain mortar.
You’ll have to wait till it’s available for all
Please use the available options according to your issue and add a detailed description of the issue you are facing along with the screenshots if the option is available. You may also upload the video recording of the issue you are facing to YouTube and send them the link. After that, wait patiently for their response.
noo
It does not specify that. We unfortunately cannot confirm when it will be available for everyone including the emulator devices.
nooooo
nooooooo moder noooo i cry i want play metro royale...
Hello, my account was stolen, but I can’t say exactly when. Who can I contact about this to provide evidence that the account was mine?
You will need to use a phone a device if you want to play this game mode. We unfortunately will not be able to help you with this any further through the community.
Please contact the customer service for further assistance, @lunar vale. Refer to subpoint 5.4 in #faq for further information.
Send me sensitivity code for lg v60
Hello, @slim birch! Could you please elaborate?
Sensitivity settings are mostly set based on your personal preference, @slim birch. You may try to ask other players in #pubg-mobile.
Yo @cyan citrus do i have to join the discord world of wonder or i can be creator and not join there?
Because inclicked the link and didnt join
didnt work
And one more question about conqueror its just points that you get right not like kd or kills that get you to conqueror?
It is not a requirement to join the Discord server. You can still be a creator in the game after you are approved.
Yes only points matter
So im close 2k more points :v
10 days left 🙃
i would get conqueror but i play with randoms 🥲 all bots
Done download everything
Stills the same
Correct. Players who reach the Ace tier and are ranked in the top 500 on their server will reach the PUBG Conqueror tier. The PUBG Conqueror tier is updated every day at 00:20 UTC.
Regarding minimum rank points you need to obtain the Conqueror tier at the current time, you can check the minimum rank points by tapping on your current rank in the season menu of the game.
What is the device you are using?
Ohh okay thank you
You're welcome, @weak basin!
Xiaomi 12T
Please share a screenshot of the main menu of the game, @jolly oracle.
How can we help you, @frozen flume?
show me graphics how do u have
This is the official Discord server of PUBG MOBILE, @frozen flume.
yes pls i need my broother pubg account got buggy he cant login facebook on he account buggy
Please contact the customer service for further assistance, @frozen flume. Refer to subpoint 5.4 in #faq for further information.
Code sensitivity lg v60
Is this allowed to create threads?
See all
threads?
144p💀
🗿
Did you download all the resource pack files under Recommended Resource Pack High-Quality Images & Audio?
with the date of deleting the zombie mode bye:(
my brother 15 year old want play pubg mobile and he got mad
but he cant login pubg mobile
why he spam
What is the issue your brother is facing when trying to log in with Facebook, @frozen flume?
Yes I did
Please try to perform a routine repair of the game from the login menu, @jolly oracle. If the issue still persists, submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.
What do you mean by that?
Where is the routine repair ?
yeah he login and dont workings
Can i get banned for using VPN? I usually play in KRJP server but lately my ping so high even though i use wifi it became unplayable so i decided to turn on vpn inside lobby to check and it goes back to my usual ping.
Normally not, but an account suspension may occur. VPN usage is therefore not recommended, @lime yacht.
Does your brother have the Facebook application installed?
How to routine repair
yeah he have it
You can perform a routine repair of the game from the login menu. Refer to the screenshots below for more information.
https://cdn.discordapp.com/attachments/1050324981340442684/1126608969910202518/image0.jpg
https://cdn.discordapp.com/attachments/1050324981340442684/1126608970207994037/image1.jpg
I have answered you in this message, @lime yacht.
I just got muted. But thank you for your answered.
You're welcome, @lime yacht! Your time out was removed.
It's not working rip 🥲now I can't play PUBG
Can I share YouTube link here?
Yes, you may share a link as long as it is related to your query.

thank you, helped alot!
yea np
When is the date of the individual popularity battle?
Please refer to the last part of my previous response, @hearty temple. If there will be popularity battle event in version 2.9, the dates should be available in the patch notes. Please wait for the patch notes to be released.
Ok Thank you
You're welcome, @hearty temple!
When metro royale ending?
The current chapter of Metro Royale will be available until 2023/11/6 at 00:00 (UTC+0), @dusk jasper.
Ok thx
You're welcome!
Yo how can i get Ultimate title in this discord
When you reach level 60 in the server. Find more information regarding level roles in #735483472432594994.
okay that seems hard :b
How to fix it to have a full squad even tho it set on squad like i invite smn else and when i get in game its js only two of us
Maybe your auto matching is off.
Hi! You can turn on Auto Matching if you want to be matched with other players.
Not works w that either
Could you please share a video recording of the issue, @wispy dock?
Yo i have a question
Does the ranking change with those who play pc and those who play phone
cuz i see a player ace 24 and hes not conquror but he playes with pc
That means hes different “pool”
Slm
It means someone has still access to your account
And he is logging in using apple device
You need to wait 30 days
@lime juniper who though that a good idea would be to add random characters in name, chinese symbols, invisible character etc etc? THIS MAKES FINDING PEOPLE ONLINE IMPPOSIBLE
fire that guy
I waited more than 30 days
I know that but I have all linked stuff fully protected password changed several time 2fa
Also your PUBG email and password?
Did you check if there is no other device connected to the account?
If you find it just remove all
And make sure you Trun on all verifications and remove suspicious devices from the trusted device
Or just keep the current device and remove all the devices
Someone help me with my graphic
does attachment skins needs a certain level on the gun to be used? Like my Aug is level 2 and I don’t see my attachment skins.
nvm it works now, don’t know why it doesn’t work in metro
when will the 2.9 update patch notes be available on the official website?
The patch notes will be published soon, @cinder marsh. Please keep an eye out on #news.
Hello! Please check our recent message in your bug report: https://ptb.discord.com/channels/393088095840370689/1170415373124915403.
Please contact the customer service for further assistance, @brazen swift. Refer to subpoint 5.4 in #faq for further information.
If you believe this should be changed for the usernames in the game, you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
Emulator players are ranked in the same way the phone players do.
Emulators players have different server to play which makes it impossible for emulator players to match against players using phone devices. If one emulator player matches with a squad of mobile players, the entire squad will play on the emulator server.
It is possible that the player is currently not ranked in top 500 in his current server or the tier will be updated after 00:20 UTC when the Conqueror tier is updated for everyone. It is also possible that the player may be unranked in the total ranking due to an ongoing inspection.
Where is patch notes
The patch notes will be published soon, @hollow heath. Please keep an eye out on #news.
Hello everyone! I Have a question regarding log in method for pubg acc
Is there a way to replace logging In with FB acc (current) by logging In using eMail or Google acc?
Thank you in advance!
(Ping me pls)
Hello, @jagged heart! Is Facebook the only login method connected to your PUBG MOBILE account?
Yes till several minutes ago
Now I just connected google acc but can't remove FB acc yet
It says "login method haven't been used enough to remove a FB methode
You will first need to fulfill all these requirements before you can remove a social media account from your PUBG MOBILE account, @jagged heart:
Ty for Ur your support
What will happen if I remove pubg access manually from FB security settings?
Since I've just log off from FB acc and logIn with new Google Acc loggin meghode
(In pubg i mean)
It will only revoke the access, but you will be able to log in normally again in PUBG MOBILE with the same Facebook account if you decide to use the same account in the game. This will not remove your Facebook account from your PUBG MOBILE account. To do that, you will need to remove it manually from your Account settings of the game after you meet the aforementioned requirements.
Ty, best regards👍
You're welcome, @jagged heart! Feel free to let us know if you have further questions regarding PUBG MOBILE.

