#questions
1 messages · Page 102 of 1
So is Twitter
Yeah, pubgm issue.
Are all social medias down at the same time wtf 💀
Idk my Twitter ain't workin
nvm it works now
Pubg should refund my money I spent on it 🤑
just can't log in
I just checked
I can get in facebook wdym
Looks like they got fixed
Yeah no login method works
I couldn't login to my app
Looks like only pubg is left
Guys pubg should refund our money
I cant login to my id ( FACEBOOK / TWITTER / EMAIL- NUMBER . Idk why
Yo
Same
Happens to every game every so often
Stil
servers are down
We would be rich
Can yall login or is it just me
If y’all spend money
It's happening to everyone, please be patient until it gets resolved by the team.
Na I can’t
@daring needle nice pfp btw 
Pubg head quarters got nuked
How long is it gon take @daring needle
Guys
Maybe 😭😭
lol
MY ACCOUNT 😭😭😭😭😭
My money
I spent 100 for each of my ultimate skin
Okay.just 30 min ago i opened i didnt get any issue right now i start getting
Yeah Pubg head quarters got nuked
Yeah i see
Yh that’s raps , your acc gone
I'm not a part of the pubgm team so i can't give you an estimate, but I'd still say that it'll get fixed in about 1-2 hours
Nah, less time
If nobody can log into they'll lose lots of money in those 1-2 hours
Hours bro I need to spin for the inferno 😭😭😭
Thanks
People spending less money becusxd no luck
Damm really 🥶
And since Tencent owns this game they care about money so much they should fix it in max an hour
@lime juniper where is she
She’s fixing pubg issue
I can tell you she is not
Error is a female
@raw lynx split the uc I just want the helmet
Bro all gone
Sure ?
I didn’t get anything
Error is a community manager not a developer
Oh
Male or female
Female
She's a female
Dang
Female
Ion even know
Taught it was a guy
No they're not 
Ahh
Anyways go back to topic
Pubgmpk
And pubgm
Their both girls
Thats why we see 99% girl outfit in RP lol
lol
Lmao
Same
MAN I ALMOST CRIED
Piston can’t do anything
P1mpis what kind of name is that 😭😭😭
That I lost my account or smth
Pubg gonna give people heart attacks
Same
THANK YOU GUYS FOR SAYING THIS
Lietuva?
Half the people finna be dead becusxd they don’t got discord
Latvian here
Same bro same
Okay
Becusxd of heart sttsxks
i got same bro
Servers closed 💀💀
Bru
Byebye pubg time to refund
brooo
For a second I thought I lost my acc😂
I can't log in. What's going on?
I was buying uc and my game crashed i hope my uc will came
Servers crashed i think
i tried 10uc spin and it said something lol
Its some bug it's gonna be fixed in hour or so I think bc many people experience it
Dont worry
Yep
What if pubg never come back
If i wouldn't have discord I would be shaking rn
They don’t got a good security system

How they gonna revive their game
Okej '(
Is the login feature working for you?
@crisp venture let’s sue pubg 1 mil for you and 1 mil for me
What if pubg Server Has been Hacked.and hacker add 1M uc in all the pubg accounts 
lol
Coolest thing
Hi i get error 211
I will max all xsuit
And why
Actually not pubg is just gonna do rollback easy
Bro Fortnite is better than pubg
Nop
They actually give guranteed skins
In money wise pubg is expensive
Spend 50k uc and it is guaranteed😂
I get error 211 everytime i log in
I have an account 100.000€
Like for 25 dollars you could get best suit
Everyone does

They have to give me another one
In pubg you don’t even know if you spend 1k uc to get suit
This why Fortnite have 1 billion dollar in their company value
And pubg only have 17 million in their company value
Well tbh I like more that I have to open crates to get skins
If you dont get xsuit in spin you have invest 16200 Uc to reedem xsuit ( $200 )
I get to rage and sometimes me happy
The new Xsuits are just ugly let's be honest
Mermaid Xsuit ?
Please use #pubg-mobile for conversations.
@celest shadow how much time it will take to solve ?
They took money and ran 🤦🏿♀️
I will die
They can’t afford to pay for more updates
@celest shadow H/M time it will take to solve.
Bankrupt fr
Hello i try to connect to Pubg with my Apple account but i don’t can
Nobody can
Why ?
Everyone facing this issur its pubgm server problem
Pubg went bankrupt
Error borrowed some money from all people
They ran away with the money they earned
Yup
They got the money they needed
Dw i have this too
Pubg got its money it neeeded so they shut down pubg
What time will came servers back?
Once pubg need more money
Lol xDD
I have it as well
Oh
On my acc have 320k cu
I don’t know man
😅
**This is a known issue everyone, kindly have patience, servers will be online soon. Update related to that will be sent here **
Thanks for explain.
Why did you know ?
What Can I Do ?
أكلناها
Wait
I Restarted Mobile WiFi Plus Modern !
Servers are down
حتى أنا
Refer to the response above, @pine mist @terse quail
How you know bear plays
Ok
!!
It says he is developer
When the serveur are open ?
O im on mobile lol
Me too
Hello
we dont know
I am not able to login
Wait until pubg runs out of money
join the club
we are all having it calm down
Oo
here
Whyyyyyy
developer said the servers are offline
Why
he wont say
Why
he wont say
Why cant i login?
updates will be posted here he said
Me to
servers are down developer said
Lmaoo
as seen here
WHAT HOW MY COUSIN PLAY
can miss error say
No way
he from tancent
they
Nah
Wait wait wait he is guest
servers are down
Source?
servers are down
here
do not spam
@terse quail, Dont spam.
#open-servers
Thanks a lot! I worry that is a bug for me.
nope we are all having it @shadow pewter
dont pretend like a mod
Wtf
dont bite the hands that feed ya
bite the hands that poked u
where the poking happening lol
When do server complete it? Is it notice here after done?
yes 🙂
pubg:【This is not a bug, it's not a problem on our end🤣🤣🤣】
in joe mamas room
We kindly ask for your patience in this regard and wait until an official statement is released. Keep an eye on #news or this channel. Thank you.
thanks piston
How much time this problem needs?
be patient lol
No Exact statement related to that, kindly refer to the pinned message of this channel.
Rip for those who have pubg mobile tournament later like me
I am getting bored bro .today is my holiday i am feeling like to play pubg but i cant Dammmm
go play korean version
I dont have
play cool maths game
Man, we just asking a question's
We love pubg, and we want to play
and you are perfectly allowed to
me too man i got friends waiting
what
Why doesn't it work pubg?
We don’t know, we have to wait until they fix the problem
Bro I still had 3 days of prime plus
pinned messages
Everyone having problem?
yes hhaha
Yes.
PUBG isn’t letting me to login
I was just playing wow peacefully 🙃
Not everyone cuz I recently just watched a streamer and he's still playing
Rip tournament match
pinned messages
what seerver is he on
NA
Wtf
weird
Ikr? How they do that?
Yep but I think it’s cuz he hasn’t log out the game
How to Fix?
you cant go to pinned messages the developers are fixing it
i had to restart it was just loading
Why we cant entering in the game?
But my friend played classic and suddenly log out while in game?
Servers are down
Yeah that’s weird cuz many people is still playing
Okay
What is the problem?
60% of the servers are down
Yep
The team is working on it, the server will be available soon, kindly wait patiently till that, thank you for understanding.
kr version
what?
Kr version is also down
Why we cant entering in the game?
We just have to wait until they fix the problem bro
why?
guys
Please refer to this message. Thank you for understanding.
u used 3rd party
checked pinned messages
Where?
no i dont use anything!?
here
well im playin
for how long?
nice
dont know
Give us compensation for this disturbance
😂😂
Relax everyone
Send the link to this tweet
When servers will be back
The post has been removed.
Letsgooo
Finally!
lol where is this tweet
Deleted
why tho
No idea
Why am I getting this?
See post deleted @fair salmon
i see
yes chek pinned messages
How do I do that?
here
@tired trail
Why I can’t find this tweet
dont
put a new one up
Why
Server issues
What time?
pinned messages
no idea but looks like someone’s gonna get fired soon
Why
I was playing pubg earlier and everything was fine that’s why I was worried lol
The amount of money you make in a minute is insane. It’s a loss for them now no one can purchase uc right now
Login Issue Notice
We are aware of issues that are preventing some players from logging in and connecting to the PUBG MOBILE servers starting 10/14 07:35(UTC+0).
We are currently investigating the issue and will post updates as more information and fixes are available. We…
The time in what country 😭😭
I can't log in please help
Oh thank you
Their saying the time of when the server issue started
@mystic kayak
servers are down
Finally
I see thank you
Or false
No problem, just hope it’s fixed soon
@celest shadow you should announce In #news or #community-news 
I hope
Why Asian server is down
How? What did you do?
Work
Just logged
Hello PUBG support team, Since today morning I can't login my pubg account, even can't with Facebook, mail and mobile number. Any technical issue pubg have ?
Try now
Working for Europe not for Asia
Oh
Restart
I did
Not starting gives this error
Please refer to this announcement. @tired trail @worn edge
Server is Up For Every region
Where you from
It says please wait for 2 min before logging in
Europe works
Working
Serbia
let me try
Sta je Biko sa pubg
Neda mi da ujdem
But why is it working for others and not me
Mine is also eroup server but working
I can’t log in either
That’s good but mine is still not working
Ne znam
mine doesnt still work
Lol everyone has the same problem
Still down
Asian server is down
Bruh I’m aggravated rn why 😭
It is under investigation. Please wait for further information.
Still not up
So do two of my friends
Give me a reason as to why some na players can log in and others can’t I’m telling you if my account is in anyway compromised I’m taking legal action.
@light trout can I DM you🥸
I also used a vpn bruh
Hopefully not for a long time…
Maannn chill
They are always open.
I want to rank push to conqueror
Wooo
Looks there is an issue from pubg side ? I thought someone hacked my account?
Pubg hacked your account
😂
btw I just purchased like half an hour ago 1800 uc but they haven't sent to my account is it because of the server issues? and will the arrive later?
@sudden summit what to do?
It will never arrived
What do you mean bro?
How to login again
What do you mean ?
Please refer to this announcement.
@sudden summit i DM you
Bro I don’t know you
working now only twitter or link email
For what Server
im on europe
Alright
Na not working for some but for others I wonder why
yeah but Twitter needs some tries to work
yup
Not for me
Asia is down
@lilac mirage Yes still not up yet
Yup
is gonna be working in a few minutes
Europe is down too?
Artic monkeys are the best but na working?
europe is working for me
Ima check
I’m na server and it’s not working for me
Fr they are amazing
NA server will take too long to fix
Na server?
I’m not sure
North American server
I don’t know guess I’ll check tomorrow
Why only me
Be patient bro
Europe fixed, Asian server haven't fixed yet
its gonna be okay in a few minutes or hours
I am put it middle easte
Bruh
Please refer to this announcement: https://twitter.com/PUBGMOBILE/status/1713115225019625488
Login Issue Notice
We are aware of issues that are preventing some players from logging in and connecting to the PUBG MOBILE servers starting 10/14 07:35(UTC+0).
We are currently investigating the issue and will post updates as more information and fixes are available. We…
Done
Pubg mobile I'm from Mauritius 🇲🇺 Anyone is unable to enter in pubg it say server authenticate plz fix it pubg 
Pubg mobile I'm from Mauritius 🇲🇺 Anyone is unable to enter in pubg it say server authenticate plz fix it pubg 
My game not login after I open this announcement
Give me UC
You give me first
Same error 211
Pubg mobile I'm from Mauritius 🇲🇺 Anyone is unable to enter in pubg it say server authenticate plz fix it pubg 
Ok
Pubg mobile I'm from Mauritius 🇲🇺 Anyone is unable to enter in pubg it say server authenticate plz fix it pubg 
We got it already bro.
@hallow vapor can you enter?
Not only you, I also came with same screen shot
I'll check
Still error in my account
Try it later
@shadow pewter yeah try later
7.35 pm server is open
Asia server(region:Pakistan) still down.
لدي مشكلة في تسجيل الدخول
Please do not use languages other than English, @mellow flicker. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Lodi
Try it later,it may not finish fix
He didnt contact its been 2 days i am asking for it

Hello @static sleet @light trout mind helping me
I have been trying to make 90€ purchase and it keeps getting cancelled
Please refer to this announcement
Please contact the customer service for further assistance, @hoary grail. Refer to subpoint 5.4 in #faq for further information.
Yes i saw thank you
From where
My pleasure!
5.4 - How to contact the customer service? @hoary grail
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.
▫️ Login Menu: Select Help in the top-right corner of the login menu.
Please avoid going off-topic, @rough pivot. You may have unrelated conversations in #chat.
@light trout it doesn't allow me to attach screen shot and I can't send support message without a screen shot
Servers will be up soon don’t worry too much guys
Hello. I jus wanna ask if this cud get my account banned? Samsung has this app on galaxy store called game plug-ins its made by samsung and my friend sent me this. Im worried it cud get my account banned so im not sure what to do @light trout
This won't get you banned, dont worry.
Alr thanx for answering dude
Hello! Ave got error 211. Cannot access my account
When it will be fixed guys?
Could you share a screenshot of the error here?
The issue has been resolved, try to login again and see if that works.
Ok
@autumn crystal if ur account gets ban kill bear plays
😂
Is there a problem with the game? It's an endless problem.
Server Amerika bölge avrupa
@chilly spade can't login
The issue should be resolved by now, try to login again, if the issue still persists, kindly wait for an official announcement
@olive yarrow @midnight thunder @astral monolith
Ok
Okey
It's fixed
hey i have question ,i try to play ranked since last day ,i never found game in rank in TPP ,im bronze , i tried all for found one u_u and in 5h research in totaly last night ,0 rank, have you idea how i can do ? ,im in europe ...
Could you elaborate please?
like il bronze 3 , i try since last night to make first ranked
i disable langage filter + dl all maap etc but i never found match... im on emulator but i cant do anything
actually i put full random tpp for try to found something , 6 mn waiting still nothing
Matchmaking is related to how many players are currently in the queue, @distant copper . As emulator platform has relatively less players compared to mobile platform, a higher matchmaking time can be expected. We recommend that you try to disable Match by Language option or try to switch to a different game mode.
i did all :/
last day i passed litteraly 5h to search and nothing
i can found normal game in 50 secondes but no ranked? xd how player do for try to play ranked so 😭
europe = more big server for play or he have another one ? because i start to think i need chang server for up and come back later 😭
Nah still can't login
@serene trail refer to the response above ^^
Alright thanks
As my last response states, it all depends on how many players are in the queue, emulator have less players comparing to Mobile, the only way is to wait to get matched.
i cna now login from ASIA, but due to my account being EMAIL linked and not Gmail, it got into cooldown (Sending request too frequently) cause of me trying to login multiple times in the downtime of asia server...
okok ty
I purchased 1950uc earlier now is finally got them but they were 1500 which that's only the original uc, can I get help to know why I didn't get the full amount? and how to get them?
Is it possible to sync scoping and ads
Like when you touch the fire button it scopes in
Is that possible?
What setting to I have to change if so?
Please contact the customer service for further assistance, @mystic kayak. Refer to subpoint 5.4 in #faq for further information.
Ouch
If you restart the game now, are there still players who get error 211 when logging in?
Yes
No issues for me.
Can you please share:
- screenshot
- country
- user identification
If you have already contacted the PUBG MOBILE's Instagram account, then have some patience. They'll contact you soon, @azure bone.
@lime juniper:
UID: 5564116961
County: Bangladesh
Login method: Google Play Games
Screenshot:
It's fixed you can login now ♥️
Still?
Asked them. Need to wait for their response. 
Can now log in, but my button setup has been reset.. Is there a way to restore this?
It got resolved for them now. Thank you. 
If you are still having any kind of issues related to this incident, please contact our customer service and they will help you!
Guys what do I do? It keeps showing up after every match I play even though I agree with it.
Also is it true that they will delete my account after 7 days?
Kas tau sake taip?
Iskur istraukiai kad istrins?
Buvo parašyta
Tai kazkas prisijunge buvo prie tavo accounto ir istrint bando, tai dabar isitrins jis, keisk slaptazodzius su tais kuriais buvai prisijunges i pubg
Ne, tu turi pats paspaust jeigu nori kad butu istrinta
Hm
Hola
Paziuresiu kai pabaigsiu match
Su viskuo sutinku bet vistiek mėto, tai jaučiu po kelių dienų pilnai linkinsiu acc
I didnt bec i was said to contact on discord
@rough pivot Contact in-game customer support if you still are facing the login issue, refer to #faq subpoint 5.4 for more information.
Contact them via Instagram and wait patiently.
the downloading speed is slow (as compared to) despite when internet connections are fast, can pubgm upscale them?
You can provide your feedback regarding this in #996458713126797405.
@celest shadow @clear spindle there is a sudden server maintance from pubgm without any early notification so some rumors are there bgmi x pubgm match making is comming is that true
shush
where can i go for found play in bronze? 2h i search match in all ranked ,nothing ...
This thing doesn't stop, what do I do?
Please try to perform a routine repair of the game from the login menu, @civic ibex. If the issue persists, submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.
What is the device you are using?
Guys i cant log in to my pubg account what do i do? The code isnt sending when i enter my email.
Please make sure that you have entered the correct email that is linked to your PUBG MOBILE account or try to change your password for your e-mail login one time, @lavish surge. If the issue persists, please reach out to the in-game customer service for further assistance.
i did enter the right email because i used it to log in before
If the issue persists, please reach out to the in-game customer service for further assistance, @lavish surge.
bluestack because gameloop autoban me for no reason
Account are suspended for violating PUBG MOBILE's terms of service: https://www.pubgmobile.com/terms/en.html, @distant copper. Refer to #faq sub point 2.12 for more information. Keep in mind that the only recommended emulator is GameLoop. A high matchmaking time on emulators can be expected due to less players' activity compared to mobile platform.
Please do not use languages other than English, @gaunt zephyr. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hey I have a account I want to remove the email and the password so I wanted any one from PUBG mobile to help me in doing that
I don't want any one to say go to the service in PUBG and make a request with canceling the email and the number bec I did that more than 2 times and the request was refused so I want someone from PUBG to help me doing that by giving him the Id and some information about the account
But I don’t get any thing
The only option is to contact the in-game customer service, @gaunt zephyr. None of the staffs in here could help you with that through discord.
Contact the in-game customer service for account related issues, @earnest zodiac.
OK thank u rock47
You're welcome!
How it match in a squad team of ranking mode? I try to join in war zone,just myself in a squad team but it is a four players team. It is so confusing.
The issue has already been resved, if you face any issue related to that now, contact in-game customer support. Refer to #faq subpoint 5.4 for more information.
Turn auto matchmaking on from right above corner
I still can't log in
Hello friends, I need help. A few days ago my account was hacked and I tried to restore it, but the pubg support team rejected my request. Is there any way to restore or delete my account?
does someone know how to get my cycle rewards (helmet, costume, skyboard)
just put the right things in the form and you done
but maybe you put something wrong
why not try again
da fuq this mean?
You need to login on same device in same region for atleast 15 days in last 30 days to proceed for unlink.
no im trying to link it
but is not linking
I entered all the information correctly, but the person who hacked my account also changed the mobile number linked to my account. So I think the pubg support team didn't realize this.
Please try to perform a routine repair of the game from the login menu, restart your device and try to play again. If the issue persists, please contact the in-game customer service for further assistance.
did you buy uc?
It has 7 day cooldown
No I didn't
idk man i think its hard to recover
If there is no way to get it back I have to delete it. Is there any way to delete this account?
i dont know that maybe mods know
So I still need help
İts not working
same thing applies to linking a new account
but i have no link in it
i want to link with email
but it is not working
Please contact the customer service for further assistance, @amber sonnet. Refer to subpoint 5.4 in #faq for further information.
hello i need help im playing on pc gameloopand the sounds dont work i tried everything i tried my best wait please someone i want enjoy playing @chilly spade
Does this happen in game too and do you have speakers attached to it?
If you play on gameloop you have to configure audio in gameloop settings
yes its hapening in game too and yes i have speakers attached + i tried other game on gameloop i thinkedi ts that problem but they all work only pybg dont i tried everything reinstall re evertyhing repair nothing works im trying to fix 2 weeks
Ohh u Need contact with wizard
whos wizard?
which one ?
Is irani server owner
can you ping him so ic an dm him
Ok wait
In engine try to change playback and audio channel
@knotty pollen try it on claw
whats that?
ill try change the audis on other device ill found in home wait
where should i put that
Go to settings and there is customization button click here and
Wai
T
im chanign device i hope iot works
Can anyone guide me?
i cant link my account !
In order to accept your request, the answers provided must be accurate. If there are any incorrect answers, your request will be rejected. Please note that account issues are only resolved through in-game customer service, so please do not hesitate to contact in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.
Hello! Please do this from the device you usually log in from, not from a new device. If this device is already the one you always use to log in, please contact in-game customer service for assistance with this. Refer to subpoint 5.4 in #faq for further information.
Hello, where are the photos I screenshot in PUBG mobile saved?
Do you mean using this option, @abstract scaffold? They should be saved in your device gallery.
How can I permanently delete my account?
@everyone
If you have an Apple device, you have the option to delete your account through your Account settings of the game, @cold ferry.
It's Android.
It is not possible to delete the account on Android device through inside the game. For further assistance with this, you may try to contact the in-game customer service, @cold ferry.
There's no such thing as an in-game service.
You can contact the customer service using the Customer Service option located in your Account settings of the game, @cold ferry.
Been through it already where it directs to a link into a form of information filled that 3 times and no response yet.
Then please wait patiently for a response or try to contact the customer service again, @cold ferry. We unfortunately cannot help you with this any further through the community.
Well, my account has been active since application. But I'll try again and log out of the account.
Yes, that's where I'm talking about. I've looked everywhere, but I can't see the photos.
Bring me someone to help in deleting my account!
You know I'm gonna bother if you're not going to help me delete my account!
I just successfully filled another form. But I don't believe they'll ever respond.
We unfortunately cannot help you with deleting your account through the community, @cold ferry. As mentioned previously, please reach out to the in-game customer service if you require further assistance.
What is the device you are using?
In game customer service just directed me into link and filled a form there.
We unfortunately will not be able to help you with this any further through the community, @cold ferry.
does pubgm not give out free renames anymore if you havent logged in for a while?
If you can't help me here then goodbye!
<@&639889499718942720> <@&481161015728406538> Is there no official available to help?
plss
You have to trigger the Returner Event to get one for free.
It can vary from being offline for 7 days to 1 month.
what is it?
@amber sonnet as you've been guided, kindly contact in-game customer support. Refer to #faq subpoint 5.4 for more information.
@celest shadow I have contacted the support due to not buying able to purchase more than 60 UCs at once and they didn't help me at all they have just said like what I've bought and told me that some purchases were rejected due to unknown reasons
@light trout
@celest shadow
Do I start my claim in 20 mins?
To appeal for hacked acc
Says 0 days 0 hrs
So
@lime juniper
Help I'm trying to appeal my hacked acc and it says 0 days and 0 hrs until I can submit appeal but when I try it says this
Should I wait 30 mins?
Hello i really need some assist to recover my account I has been hacked twice first I did recovered it and now it says I have to wait for three months it’s almost past one month is there any way to get help ? Please
hey, is there a support channel in this server regarding in game issues? My icons, characters and map graphics have gone pixelated, like white square boxes. (display issues).Character bodies are fine however faces have turned white
hey, is there a support channel in this server regarding in game issues? My icons, characters and map graphics have gone pixelated, like white square boxes. (display issues).Character bodies are fine however faces have turned white
Like this
I still can't log in, can someone please help?
How can I remove my phone number as a log in method?
@static sleet @light trout @celest shadow
What is the next car collaboration after dodge srt?
I think pagani noidea
Is it an official news? Or are you guessing it? Or did u see the leaks somewhere?
I think there was a leak idk go to #pubg-mobile and ask the members they might have some news
This is accociated with account recovery process
@lime juniper I’m having problem with my game mic, it doesn’t work, I can turn it on but all my teammates here is echoes only, I’ve uninstalled and reinstalled the game couple of times to fix it but nothing worked, I’m running on iOS 17.03 iPhone 13
I use a computer.
Is it okey to use gfx tool to increase my fps, only for making YouTube content?
Ik it's bannable, but i really want to get fps to make gud vids TvT
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @wild shuttle.
We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.
Please perform a routine repair of the game from the login menu and reset your device settings one time through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Restart your device and see if it will make any difference. If the issue still persists, you may submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.
We unfortunately do not have information in this regard. You may keep an eye on #news for future game announcements.
@cyan citrus may take a look at this, please
It is unfortunately not possible to unlink a linked phone number, but you can change it after you meet all these requirements:
Hello! Have you tried to contact the in-game customer service for your issue and did you receive a response from them regarding your issue?
Hello! What is the device you are using and from where did you download the game?
Please contact the customer service for further assistance, @clever condor. Refer to subpoint 5.4 in #faq for further information.
Hello! Are you still facing this issue?
Please share a screenshot of the response you have received from the customer service.
Hello! Have you tried to contact the in-game customer service for your issue and did you receive a response from them regarding your issue?
Please do not mention the moderator role unless there is an emergency related to this Discord server.
We will try to get a confirmation regarding this later and get back to you if we have more information.
I mean they didn't take the money so solution number 2 is useless
And first solution I didn't even cancel it, it gets rejected immediately
Please share a screenshot of the issue you are facing when trying to make a purchase, @hoary grail.
From where did you download the game and what is the device you are using, @hoary grail?
From google play store
I'm using RedMi 11s
But I'm only able to buy 60 UC
The rest gets rejected
Which means it's not my card's problem
What is your country and do you have Play Games linked to your PUBG MOBILE account as a login method, @hoary grail?
I live in Spain and also the location of the card corresponds to where I do live and it's linked to my google play account
And yes pubg is also linked to my google play account
Are you currently logged in with your Google Play account in PUBG MOBILE, @hoary grail?
Yes
Try to follow these steps and see if it will make any difference, @hoary grail. Close the game and go to your Google Play Store and navigate to your profile from the top-right profile icon. After that, select Payments & Subscriptions and select Budget and History. Try to set a new budget that would be higher than your current payment amount. Try to make the purchase again.
I have tried that yesterday but I'm going to try it again now
i reinstaklleed the game, it now works fine
Ima set the budget to 100 since I'm buying 90€ pack
Glad to hear that your issue is resolved now!
Can you try to set it to 1000 instead, @hoary grail?
It is fine and please restart the device one time before opening the game.
Unfortunately I have set the budget to 1.000€ and restarted my device and opened the game and the same is happening over and over
How many payments methods you have linked to your Google Play account, @hoary grail?
I only have master card
Which I guess the only payment method
But also of there is something like I buy them 60 by 60 and when I reach 90€ I get 2100 UCs after I'm fine with that
Because it only allows me to buy 60 UC
Please try to go to your Google Play Store, navigate to your profile and select Settings. Tap on About and tap on ''Update Play Store'' under Play Store version. Check if there are any updates available and update thee Google Play Store, @hoary grail.
No, it should not, @hoary grail.
Im going to try now
The same issue
Well I'm not sure if it's important information but the card was made yesterday
And the bank said that all purchases should be fine
Try to remove your payment methods by navigating to your profile in Google Play Store and select Payments & Subscriptions and select Payment methods and More payment settings. Remove the payment methods from there and clear Google Play Store data one time. These steps will remove all your payment methods, reset your settings associated with Google Play, and may log you out of your Google accounts, so please proceed with caution, @hoary grail. After that, open PUBG MOBILE again, try to make the purchase again and add the payment method when it asks you in the game.
Na it worked thx!
So when my appeal works does my hacked acc recover to my new email address and I login with my new email address?
So remove the card and clear google play store data from settings and add it back after right ?
<@&481161015728406538>
If your request is approved, all the previously linked social media accounts will be removed from your P[UBG MOBILE account and the email that you provided to the customer service when submitting the account recovery request will be linked to your account. You can use that email to log in to your PUBG MOBILE account and link other social media accounts later, @night cloak.
Please do not mention the moderator roles if there is no emergency related to this Discord server. We already did not inform you about this.
Correct. Make sure to to add the payment method again only when you are trying to make the purchase in the game and restart your device one time before opening the game.
Ty sir 🤝
👍

Sorry won't ping again hehe

Please keep in mind that you are responsible for protecting your account and login methods. If your account has been stolen, please contact customer service for assistance. Note that the moderators of this Discord server cannot help with account-related issues, as they are not affiliated with customer service. The in-game customer service is the only way to seek help with such issues. Refer to subpoint 5.4 in #faq for further information.
<@&481161015728406538> i submitted WOW aplication for world creation its been 2 months but i havent recieved any invitation code?
Any body tell me how much time need a device to be trusted in pubg mobile.
I have changed my mobile and i want to change my number it always shows a message ( please pass the security check first) how much time the devices takes to be counted as trusted??
As mentioned in that screenshot, you have to login using that device for 15 days. If you encounter any issues please contact the in-game customer service by referring #faq 5.4
You may join the WOW discord server and enquire about this. Link can be found in the pinned message of #news. Also do not mention the moderator role if it ain't an emergency related to this server.
Ok
okk
I did what you said but there's no noticeable difference. I still cant log in
.
Is there any authority to help?
Mashallah the authorities are working hard
I haven't received any response for two days
Guys little help here. I cant link the profil from the beta version to my main account. I am supposed to create an invitation code from my main account. But there is not such an option.
@clear spindle My account got hacked recently can you help me with it
<@&481161015728406538>
Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.
hi
where to write to support?
You can message them in game or check out for their email in their official website and handles, @wicked pelican
What is the issue you are facing, @stable elk? Please add more details.
please
Yes, but what is the issue you are facing when trying to log into your account, @stable elk? Please add more details about it.
What is the device you are using, @stable elk?
emulator
What is your country, @stable elk?
pakistan
Please try to change the password for your linked phone number and try again, @stable elk. If the issue persists, contact the in-game customer service for further assistance.
Any body tell me how much time need a device to be trusted in pubg mobile.
I have changed my mobile and i want to change my number it always shows a message ( please pass the security check first) how much time the devices takes to be counted as trusted??
Check
Ok
Hello. I'm getting the error "you're sending too elegant" because I'm making too many login attempts, when will this problem be fixed?
Please share a screenshot or video recording of the issue you are facing.
These three conditions must be met, if you wish to change the linked Email/Mobile number:
- The device has logged in 15 days in the past month.
- The Email address/Mobile number has been linked for 7 days.
- You are currently logged in with the linked email address/Mobile number linked.
- You are required to log in from the same device for 15 continuous days to make changes. The login day count will be recalculated if you log in by using another device.
Are there tournaments in which the emulator is allowed or not?
You can check the #tournaments channel to see if there are any tournaments where emulator players are allowed. Emulator players are not allowed in #matches. You can also follow future events in #game-events for events that may allow emulator players.
Hello some one but his phone number in my account and i cant login they keep tilling me to but the code in the phone number
What i can do or any one can help me
@native anvil
@everyone
Please contact the customer service for further assistance, @pine gust. Refer to subpoint 5.4 in #faq for further information.
is cross play allowed? for example I'm playing on mobile and my friend is playing on emulator
i did,nt recieved my titles in pubg can anyone help me with this
I was muted and lost my role I was at
and I was muted for posting a old message link apart of this discord
I have downloaded all the resource packs but still most of the guns skins and old outfits are not showing in the lobby/cheer park. I have to wait again for them to download. Any idea?
That happens
it automattically downloads in ame
game
slowly because their are so many items
I can't log in again again again again
you played these matches before Diamond V or after DiamondV?
Hello I was wondering if you guys sponcor hosted Tournements? Like a pubg tourney sponcorship hosted by a member like an Esports e-projects sponcorship or something for example like $1000 an 100,000 in game currency?
Hi
Hi
can someone tell my why gyro for 6x, 3x, red is not working but 4x gyro works while shooting 😭
it started happening yesterday in training grounds idk what I did
nvm im dumdum i fixed it 
Send in #copyright
Hello, i have make the claim right this time , I've provided all the information correctly but they reject it , i check in the game claim record but the record said rejected, please tell me the reason why my claim is reject this time, so I'll correct the things and make the claim again. @polar marsh @static sleet @light trout
@umbral meteor please help me
moderator will reply soon.
Ok not problem
@cyan citrus
@native anvil
If I buy elite pass and shoose wrong emote . Will i get back. Can my account rollback.
If you have already obtained the emote, it is not possible to choose a different emote again.
I'm unfortunately not able to understand your concern. Could you please elaborate?
And i have 1k subsicribe how i can atend to a streamer for a any quest or monthly uc
Oh
If you want to win UC or other rewards, you may take a look at different events like #matches, #game-events, #events, #1092923511019942039, #opportunities and #cheating-news where you can participate and have a chance to win different rewards including UC.
Hello! How may we help you?
I want to connect my tiktok account and become a tiktoker. I have 1000 subscribers on tiktok and I shoot pubg mobile videos, how can I register?
If your request is not approved, it means that you have not provided the customer service with all the accurate and required information. In this case, we unfortunately cannot help you any further through the community and you will need to submit another account recovery request and make sure to provide the customer service with required and accurate information.
What do you want to register for?
Hello! How may we help you?
We are unable to provide assistance if you do not ask a question or state a problem, @blissful flare. Remember to read through #faq before asking questions in the support channels.
I only have a thousand subscribers on TikTok, and as far as I know, when we reach 1000 subscribers, you reach out and give us tasks and send us money when we complete them.
There are different opportunities available within the community that you can participate in and win different rewards including UC. You may participate in #matches, #game-events, #events, #1092923511019942039, #opportunities and #cheating-news for a chance to win different rewards.
We unfortunately do not have any information in this regard and cannot help you with this. If you are a content creator, you can apply for PUBG MOBILE content creation program through the roles section of the #735483472432594994.
Ok sorry
Please refer to the roles section of the #735483472432594994 for more information on how you can obtain different roles within the Discord server.
Hello! What is the issue you are facing when trying to log into your account?
Emulator players and players using phone devices can create a team together. However, If you are using an emulator and playing with someone on a phone device, you will be matched in emulator servers. You cannot match with other players using only phone devices.
You may also join a regional community through https://pubgmobile.live/regions to look for a content creation program for your region, @jaunty saffron.
hey whenever i try to unlink my email login from my account i cant all though i have 3 security options passed it says security check failed
Please contact the customer service for further assistance, @lofty socket. Refer to subpoint 5.4 in #faq for further information.
Hello. I have a silly question.. what's the fastest or the lowest PING possible? I know it depends on location.. but what's the lowest PING any one can get?
Account trading is against pubgm terms and conditions, they can't help you with this.
What you've done is illegal. I don't think you'll get any support here.. don't do that next time
Even if there's one. You don't deserve to know how.' they won't tell you anyway.. because you broke the rules
🥲
Does a creator gets a warning if he violated a rule by mistake on YouTube
why the bots are dealing more damage
