questions

[cyan citrus]

You're welcome, @tired fractal!

[heady quail]

anyone help me

Please

<@&481161015728406538>

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @heady quail. Remember to read through #faq before asking questions in the support channels.

[heady quail]

my pubg mobile account all link was washout during match

i have prove and recording of that thing

SO , kindly provide me anytype of help regard that

<@&481161015728406538>

[hot reef]

Hello ! Will the new car be a wheel or accelerating?

[cyan citrus]

What do you mean, @hot reef?

[heady quail]

KINDLY REPLY ME

I NEED HELP

[cyan citrus]

Please do not mention the moderator role unless there is an emergency related to this Discord server, @heady quail.

For further assistance with acocunt related issues, please reach out to the customer service through inside the game.

[heady quail]

bro i need to talk here

[heady quail]

kindly check video

bcz my all link washout with reason

i am live streamer

[cyan citrus]

What happened after you log into the account, @heady quail? Did you not record that part?

[heady quail]

I DID

W8 i am sending

Here is PArt 2

@cyan citrus

[hot reef]

lucky draw or acceleration like aston martin

[cyan citrus]

Share one video recording that shows when you encountered this notification and when you tried to enter the account and the original could not be logged in.

[umbral pine]

Fpp rank anyone?

[heady quail]

that all video

then i come here to complain U

now i still try to login BUT i Can`t Login It

[cyan citrus]

We unfortunately do not have information regarding this. Please keep an eye out in the game. The Dodge collaboration will be available in PUBG MOBILE on September 15!

[heady quail]

@cyan citrus ?/

[cyan citrus]

To begin with, please try to contact the customer service through the login menu of the game using the Help option located at the right of the screen. If your case is not resolved through the customer service within 14 business days, you can let us know, @heady quail.

[heady quail]

I have to rank Push on live stream

kindly you are moderator so please make it possible in 2 days

[cyan citrus]

We may try to help you with this after you have received a response from the customer service, and if your issue is not resolved through the customer service, @heady quail. You will need to provide a video recording of your conversation with the customer service. Please try to contact the customer service first and let us know if your issue still persists.

[heady quail]

brother , customor service are again and again saying try after 21 days

So what i can do till 21 days

Bro try to understand , i have to continou my rank tonight plzz do somethink

[cyan citrus]

Can you share a screenshot of the response from the customer service, @heady quail?

[heady quail]

ok

w8 a sec

[night cloak]

Is the KFC store in Erangel open already or not yet?

[cyan citrus]

KFC × PUBG MOBILE Collaboration Gameplay will be available from 2023/10/2 at 2:00 (UTC+0). Supported maps: Erangel, Livik, Miramar and Nusa.

[night cloak]

2 October means

[night cloak]

check you email, they will send you email about that or you can write them an email ([e-mail])

NO! its just saying the rewards are equal to 80kUC. i know its bs

[gloomy olive]

I think this would be the method of acquiring the car - lucky spin or speed drift event.
Ah, a whole load of messages hadn't loaded for me, sorry for pinging you unnecessarily.

[slow pagoda]

Q: When will you make the game support 120 fps?

[clear spindle]

A: There's no information regarding this. Keep an eye on #news.

[grand star]

@lime juniper hey good day / night I have I issue with investigation program and video reviews some of invesgators just review with out any info and they chose wrong options, so my main problem its affect my accuracy as an investigator
Hope you guys fix it asap

Also they will affect players who under investigation

[bronze anvil]

@cyan citrus

[zenith frigate]

Hello, it seems to me that the crew tournament is not active at the moment and when I click on it, it says inactive, but my friends (we are on the same team) are.

@cyan citrus @celest shadow @native anvil

<@&481161015728406538>

[slow pagoda]

Why I can't claim it?

[cyan citrus]

Hello! Are you still facing this issue?

Please do not mention the moderator roles if there is no emergency related to this Discord server.

[cyan citrus]

It is not possible to obtain this avatar at the moment through any of the activities in the game.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

You may share your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[grand star]

Thank you

[cyan citrus]

You're welcome, @grand star!

[slender nova]

Hey, I got a problem about my account that got lost and someone is playing w my account. And yesterday i dont-know-how Logged in to that account. And the person is still active playing my acc. Can you tell me how to secure my account? Since the only thing left was my email. Others have recorded change, location, phone number, etc. And they said I need to wait for 15 days since I logged in to change them ( and the twitter and apple can't get unbind).. While the person is still actively playing using that acc. Thanks

[clear spindle]

Please contact the in-game customer service by referring the #faq 5.4.

[slender nova]

I see, thankyou

[tender magnet]

Is anyone willing to answer 2 question for a school project?

[upbeat pumice]

why cant listen team mates voice in pubg mobile game ?

[upbeat pumice]

@cyan citrus please help

[bright reef]

Unmute the speaker.

[ruby blaze]

How to control recoil

[zenith frigate]

Yeah and sorry for moderator ping

And im the team leader btw

[nocturne chasm]

@lime juniper @lime juniper Hello i am from india and i want to be a Volunteer because I'm fed up with cheaters and cheats Providers on YouTube and social media.

[plain maple]

Love how I just successfully recovered my account from a malicious linking of a person I trusted. Just for it to get hacked a week in a half later and PUBG can’t even help me because of a 3 month timer. Literally quit. Bad game

[mortal apex]

Please use #chat for such. This channel is only for support queries.

[zenith frigate]

Hello, it seems to me that the crew tournament is not active at the moment and when I click on it, it says inactive, but my friends (we are on the same team) are. (I am the team leader)

@mortal apex @cyan citrus @celest shadow

[mortal apex]

You can change your sensitivity through in-game settings.

[upper cypress]

There is no skin for miardo?

From this new skins,

[upper cypress]

؟

<@&481161015728406538>

[uneven cloud]

I didnt get any email, it's in "processed" state does that mean My claim has been accepted, or its in evaluation? Because I didn't get any email yet after my previous rejected one...

[crystal crown]

In the metro mode when a new season comes out is all the stuff you collected like guns and other stuff also money supposed to reset everything accept level

[upper cypress]

?

[ionic wyvern]

i need help , is there any admin here ?

[night cloak]

I'm not sure then, I'm currently dealing with same problem. But im communicating with pubg about in on email

[uneven cloud]

Oh sure

[night cloak]

Check the date 14th they responded

Like I said just email them

[upper cypress]

No one knows?

[night cloak]

I think it automatically turns into one of the 4 seat skins

Same as darcia

[upper cypress]

No way

Dacia , miardo every car have different skins

[night cloak]

I thought the same but one match u played, enemy car skin exploded and it turned into miardo

[karmic oak]

Bruh theres no mirado skin.

[zenith frigate]

Yes

[upper cypress]

Why :/

[karmic oak]

Cuz no

[cyan citrus]

Please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[spare cedar]

How do I know which phone have 90fps？

[pearl bear]

Which is the only DMR gun that has an automatic firing system in pubg mobile? @static sleet

[static sleet]

MK14.

[pearl bear]

What's about VSS??

[static sleet]

We can discuss in #pubg-mobile about this.

[zenith frigate]

@cyan citrus the crew bug happend again

Btw I played one match

If my friends sends a request to join I can play

But I cannot create my Crew Room

[dapper oyster]

Hello
Tencent team,
I have a request that we have claimed a copyright from Tencent on our YouTube video. So, I have want to know the information that through what reason we got a strike.. Plz give us the information

I request to you please remove copyright strike on my channel, my family depends on my youtube channel. 🙏🙏

|| @lime juniper @lime juniper @glossy kestrel ||

[bright reef]

My stats in statistics and region aren't matching

[boreal osprey]

Hi can a mod or someone answer this question, so I pulled 2 dodges exactly the same but I don’t want the pink one will pubg make it so you can exchange the car for coins ?? Because otherwise I just have 2 cars that’s crazy

[boreal osprey]

I need the spray can to do it but the point is I don’t need 2

Anyone ???

[cyan citrus]

Please provide a video recording of the issue in https://discord.com/channels/393088095840370689/1152205511803031583.

[plush axle]

I am an Indian user and i transferred my account to bgmi from pubg.
Now I am when I try to login back to pubg mobile I get asked to create a new account.
I have been removed from all my friends list although they can send me request from career history.
All my stats have also not been transferred to bgmi.
How do I get my old account back

[night cloak]

Your acc has been transferred to bgmi you can't login in pubg

[plush axle]

But all my stats were not transferred

My cousins friends who transferred can still login to their old account

Their stats are available on both sides

and they can still play

The issue is only with mine

[boreal osprey]

https://discord.com/channels/393088095840370689/1152233244213923930 , can a mod answer my question please

I’d appreciate it

[hollow trout]

Seriously pubg… can u be any more vague? How do I get this outfit

I found it nvm kthx

[woven path]

Hello @light trout. I've come across some bugs, could you guide me to reporting them?

[pastel basalt]

Could someone help me trying to get any info about when will pubgm start the voting stage of the AW cover contest?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @woven path. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[autumn crystal]

How do i max put rp to level 10p fast?? I knw rp missions but like is there any other way likr paying uc or something u gotta buy something mb?

[lusty jackal]

Simple question: why is the past event lucky voucher not applicable for the new dodge car ? Bug or intentional?

[versed egret]

I have a question about ipad view on phone is save or not

[upbeat pumice]

how is this possible ? in lobby i can talk with my team and friends but in game even if my mic and speaker is turned on for team but they can not and i can not hear them
so this is problem and lots of users are facing this in Pubg Mobile Game

[bright reef]

Have you tried restarting while in game?

[upbeat pumice]

yes sir, many time but lots of users and me cant hear in gameplay

[rigid fox]

@celest shadow

[night cloak]

Hey I got a question, so if I were to play arcade mode, would any sniper or shotgun eliminations count as an actual kill towards the mastery achievement for both weapons?

[bright reef]

Yes it will if you're playing quick match or sniper training. But war mode doesn't count.

[night cloak]

Thanks

[foggy nova]

Hey

[cyan citrus]

These vouchers cannot be used in the current Unloashed Muscle event. You may be able to use the vouchers in another future event or Speed Drift event. If you have any feedback regarding this, please feel free to leave your feedback through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

How would you achieve this?

[versed egret]

I saw it on TikTok if safe i will use

[cyan citrus]

What would you do to achieve this, @versed egret?

[cyan citrus]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service (https://www.pubgmobile.com/terms.html) and will result in an account suspension, @versed egret.

[versed egret]

Oh nice thank you bro

[cloud solstice]

what's this on the dodge event page? says not available yet

[boreal osprey]

Why does the dodge car not convert to tokens why does it just give you another car ?

What am I suppose to do with a extra car ?

That’s exactly the same

[cyan citrus]

The road race button will note "event not yet started" because there will be a World of Wonder map that is still under Dodge approval.

[woven path]

@static sleet

How do I check my level and XP in this server?

[fluid dome]

MODERATOR HELP 🆘

Есть русские нужна помощь модератора

[woven path]

@light trout

[clear spindle]

@woven path refer #735483472432594994 or #481204134859505684 message

Use English in here or you could join the regional server, refer #735483472432594994 subpoint 3.1 @fluid dome.

[brave wolf]

#481204134859505684

[fluid dome]

@clear spindle And where can I find it, I don't know English, but I need the help of a moderator

[clear spindle]

You could use a translator and explain your issue in here, @fluid dome.

[zenith onyx]

Do I need to put no violation when I see no hacks in the video even if the person is hacking or something?

[languid gust]

how do I sent my friend a coin for the new hellcat

[chilly spade]

Im security centre? No, just put violation found and choose the ome you think matches most.

[mild shadow]

DAMN PUBGM TAKING A RARE W, got my account back

[languid gust]

Any help

[mild shadow]

Do you have the coin yourself?

If so go the redeem shop and click not to redeem but gift

pretty sure

[languid gust]

My friend has a coin

[mild shadow]

Well then he can go the redeem shop

and there should be a gift option

Lemme log on PUBGM, ill help you out real quick

[languid gust]

ok thanks

I don't think it's giftable

[mild shadow]

Always has been giftable

Oh i see this event

[mild shadow]

yeah i dont think you can do it on this one

[languid gust]

only redeem option

[mild shadow]

Yeah

Well i've quick for a while

Thought its still the same way

Today got my acc back damn

so nostalgic

[manic dome]

Is thermal sight worth it?

[mild shadow]

no

[manic dome]

Alright

[mild shadow]

Yo is there a way to regain synergy with my partner? We had like 10k but the guy who hacked me removed him as a friend and lost all syenergy

@lime juniper 🙏

sorry for @

[boreal salmon]

i want to change my region from Brazil to UAE but it's showing that i can't change it till 13/01/2024

what can i do

[clear spindle]

It is not possible to restore. You'll have to regain your synergy with them again.

[clear spindle]

You can change your region after 13/01/2024.

[boreal salmon]

:((

[rancid quiver]

Is it safe to buy UC with razer gold??

[steep parcel]

Hello i need some help here

[rancid mountain]

Can we gift the dodge vehicle?

[rancid mountain]

Yes

[rancid mountain]

Reach out to in game customer service and explain this issue.

[rancid mountain]

How long was the process?

[rancid mountain]

How long was the process ?

[mild shadow]

Like 2-3 days

[late silo]

Can someone help an old guy out please?

[tidal idol]

How can I know top 500

[native anvil]

To find the Conqueror Minimum Points, follow these steps: from the Lobby, go to Season, and then tap on Total Rating.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @steep parcel and @late silo. Remember to read through #faq before asking questions in the support channels.

[mint ravine]

<@&639889499718942720>

Why u strike on my these video @polar marsh <@&639889499718942720>

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @mint ravine. We may otherwise have to mute you.

[merry jungle]

When will you guys add back the fpp swap

Into payload

[bright reef]

@vestal widget my student, ask here.

[vestal widget]

i just need some help about my account

[bright reef]

What help? Please elaborate.

[vestal widget]

i am changing my email and removing the specific device on my account then without 5minutes this popup to me

and after that pubg customer won't even send me an email

[bright reef]

Please wait for 24 hours.

[frigid harbor]

some one has been logged in my account and evin change my region
how can I get help?
i haven't givin my account to aneone

[bright reef]

It'll be back to normal.

[vestal widget]

and now i keep waitinng like that i didnt even play matches and that thing keeps popping up in the game

[bright reef]

Contact the Customer service in-game.

[vestal widget]

thats why I'm here to ask if there is a real customer service agent

[wise blade]

Anybody know if they've announced the PDP Alan Walker Cover contest winner yet?

[frigid harbor]

what do i say

[bright reef]

There is no real customer server agent in this server.

[light trout]

You may tap in that "File Claim" button and wait for a response.

[bright reef]

You can contact customer service team only via game.

[vestal widget]

even if i send an email and to a file claim nothing happens

[bright reef]

I suggest you to just wait for 24 hours.

[vestal widget]

im sick of what they doing on my account

even if im in the lobby they keep doing that

[bright reef]

@vestal widget Is this the first time happening?

[vestal widget]

thats the 3rd time

i don't know why or what is the main reason why keep they doing this to me

even if i email them they wont tell me the exact main reason

i email them or in the customers service section they wont tell a single word why i am getting that thing in my account

just bought some rp and I can't do mission because of that

[bright reef]

@vestal widget does it happen when you change your email or remove a device?

How many times have you changed your email or removed a device?

[vestal widget]

i change my email once unlink my Google account and just remove the 3 device that has a x on it and suddenly it pops up

[grand star]

Eagle system
To join eagle system investigation you must be inpection major?

[ruby blaze]

Hi anyone can send 360 uc plz my id 51593364509 plz

[vestal widget]

@bright reef what will happen if it happens to me again

[vestal widget]

dude find a work and earn it your own

[ruby blaze]

You know any online work

[quartz siren]

Lol

So I've found this scammer

[tepid lily]

No

[grand star]

So what level you should be ?

[tepid lily]

Lieutenant and above

[grand star]

So how long it take to reach it

[tepid lily]

There's no given calculation for it, you have to find out yourself

[grand star]

Leveling system a bit weird

Thank you for your attention

[amber kraken]

I want to put this as a pfp in pubg, does it violate any rules?

[split badger]

Guys if i buy rp 1-50 with 360uc and then i collect uc and can i buy after 50-100rp ranks with also 360uc?

[mellow burrow]

Yeah possible

[cloud solstice]

How many gifts does it take in club to get this info card?

[buoyant gazelle]

Uc Station 😩😩😩

[gleaming current]

Metro royale for PC please

[chilly spade]

Amount is not displayed but you will get the card when you achieve the milestone.

[chilly spade]

No, it doesn't.

[night cloak]

Can we use 60uc voucher in 50-100 rp

[storm flume]

Please do not use languages other than English, @velvet acorn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[amber kraken]

Well, i had a 7 days that i cant change the pfp (can only use in-game pfps), and this was my pfp when it happened

[night cloak]

Is 200e for artifact mummy ok or i need more?

[woven path]

Was the TDM map "Ruins" removed?

[woven path]

Content creation on YouTube or other platforms

[cyan citrus]

The map is still here. You can find it here.

[cyan citrus]

We will try to get a confirmation regarding this and get back to you if we have more information regarding this.

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved, @night cloak.

[woven path]

@night cloak Hello sir, if you're a creator I request you to make infection mode. Good luck

[cyan citrus]

It is not for everyone.

[woven path]

Sure, check out DM(s)

[bright frost]

Has anyone received a response in the #copyright channel with what's going on? A huge number of people, including myself, have had false strikes agains their channels and had them terminated.

I had strikes against videos that had nothing to do with pubg. And never even made mobile content.

This account controlled my google homes as well, so now I can't play music on my speakers. It's totally screwed up my daily flow and there's zero response from Tencent, Krafton, or PUBG Mobile on any platform.

[cyan citrus]

You will receive a response in due time. Please wait patiently in the meantime, @bright frost.

About Invitation Codes:

1: Players with high creative potential will sometimes be sent official invitation codes. Please follow the official channels for more information on Creator recruitment.

2: Creators with outstanding creations will also sometimes be sent official invitation codes. You can ask creators that you know with spare invitation codes to send you an invite.

This is all the information we can provide you with regarding this.

[uneven cloud]

Thanks mate, My claim got approved.

[fathom olive]

Hello I need help

What should I do last night by mistake I chose to delete the account and it says 7 days but I enter the game and I can’t play it gives me the photo I share I mean screenshot

[storm flume]

Please contact the customer service for further assistance, @fathom olive. Refer to subpoint 5.4 in #faq for further information.

[formal shoal]

#questions

[thin heath]

Good evening. I came across a terrible trouble. Somehow I lost the possibility to enter my main account. I had 58-th level on it. It was connected with Facebook. But in one moment I lost it , and I had to start the new account. Could you tell me if it is possible for me to get my main account back, as I spent years , playing this game and getting all these achievements

[storm flume]

Please contact the customer service for further assistance, @thin heath. Refer to subpoint 5.4 in #faq for further information.

[fathom olive]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fathom olive. Remember to read through #faq before asking questions in the support channels.

[fathom olive]

I need help about account issues

[clear spindle]

You need to contact the in-game customer service for this issue, @fathom olive.

[obtuse solstice]

I wasn't cheating in any form, how can I get unbanned now?

@static sleet

[static sleet]

Your game account appears to be under inspection and it is not banned, @obtuse solstice. If you believe it is a mistake, make use of the File Claim feature.

[obtuse solstice]

I did but that's no help

I tried all these options, neither of them was helpful by any way@static sleet

[grand star]

Smart idea

[night cloak]

Next x suit when

[fathom olive]

Really unbelievable pubg mobile says in 7 days login to the account before deleting data and it has gone only 3 hours really

[dusky oyster]

Hi i need help is there any admin here please if there is admins DM me i need to DM an admin

@polar marsh

@lime juniper

@feral forge

@static sleet

@celest shadow

@mortal apex

[cyan citrus]

Here are the requirements to receive it:

[cloud solstice]

🙏 thanks

[sharp gust]

Hello, I want an update with the PUBG Mobile hosts. I have a problem. My account was hacked

@static sleet

[cyan citrus]

You're welcome!

[storm flume]

Please contact the customer service for further assistance, @sharp gust. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please do not spam. You have already received a response. You may refer to that notice or contact the customer service again if you still need further assistance.

[fringe magnet]

Hi, I have a small question, I came to test the author of WoW, but the author's code did not come to the mail, what should I do?

[dusk plume]

Guys do you know when next uc station will come?

[dusky oyster]

Ok sorry

[proud summit]

is it possible to gift dodge to a friend?

[spiral oriole]

Hello, I want to change the region, but I cannot do this even though the period has expired and the region is available to change!! My account ID is 570715641

[cyan citrus]

What happens when you tap on ''OK'', @spiral oriole?

[spiral oriole]

Nothing takes me back to the previous time when I choose the region, and I choose it again, but there is no benefit, with the same result

[cyan citrus]

Could you please share a video recording of this, @spiral oriole?

[spiral oriole]

Ok just a moment please

[cyan citrus]

Thank you, @spiral oriole. Please try to perform a routine repair of the game from the login menu and try to change your country/region settings again. If the issue persists, you may submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[spiral oriole]

Ok thank you I will try

[cyan citrus]

You're welcome!

[mild shadow]

Guys where can I advertise my tiktok? I'm returning to pubgm content and tryna revive my tiktok channel

[clear spindle]

Nowhere in this server but you could apply for the content creator role which is mentioned in #735483472432594994.

[night cloak]

@cyan citrus next x suit when

[obtuse solstice]

@cyan citrus @light trout

[fathom olive]

Hello is there any admins here ?

[idle ruin]

#questions is putting any telegram link in description of a video which do not have any any relationship with cheats hack or id buying selling can cause strike by tencent

I used a telegram link in my description by mistake mistake which sell bgmi tshirt or clothes but my channel got terminated for that

[night cloak]

Heyy need help

How can i claim these. Are these legit??

Pls help

The mummy is my dream skin

I am so excited

Seems legit.. i mean the page its proffesionally done

Also the website is on the official pubgm website

[brave wolf]

Its not official

[sick shale]

This is a scam. Please change your passwords as soon as possible.

[night cloak]

What?

No no no it cant be

Wait

No

NO

NO ITS NOT A SCAM RIGHT?

SOMEBODY FROM INDONESIA LOGGED IN TO MY TWITTER ACCOUNT LOOK

HELP

IS MY PUBG ACC COMPROMISED??

[woven wharf]

its a scam bro

[night cloak]

I HAD MY PUBG LINKED TO THAT TWITTER

NOOOO NO NO NO

[woven wharf]

bro delete that

[night cloak]

WHAT

[empty bluff]

Aight

[night cloak]

ITS 2023 WHY ARE SCAMS EVEN A THING

[woven wharf]

you putted your password too?

[night cloak]

Y they exist?

[night cloak]

In the twitter login

[woven wharf]

yea bro ofc

[sick shale]

Please use the discussion channels for conversations.

[woven wharf]

ok

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Alr

[obtuse solstice]

Can I get some help already? It's unacceptable that my account is frozen for a week for no reason.
@celest shadow

[real swallow]

man

Mine account is frozen for a week too

I didn't do anything wrong

I have a video too

[celest shadow]

Please use the File Claim option when logging into the game if you would like to appeal your suspension.

[real jolt]

Why has there been no patch update since the release of 2.8 version??

[obtuse solstice]

I did use it but I don't see an appeal button anywhere

[wintry sandal]

I need a link to restore my account

[bleak anvil]

Contact the customer service in-game for account related issues.

[wintry sandal]

thanks bro

[subtle island]

Hi I just have quick question why is the bonus challenge unavailable you might say it's only for those who bought uc I did buy uc and the rp and still it says unavailable please tell how to get this bonus challenge

[cyan citrus]

It is not available in all regions.

[cyan citrus]

Please use the available options and refrain from repeatedly asking questions related to account suspensions as this is something we cannot help you with. For more information, refer to #faq sub point 2.12.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @real swallow.

[cyan citrus]

There were patch updates after the release of version 2.8.

[real jolt]

Idk, my game got worse when the season started. Constant lag character freezes and can't turn left or right when in combat. Whatever patch update came didn't fix these issues...

[cyan citrus]

You may try to perform a routine repair of the game from the login menu using the Repair option located at the right side of the game and download the update files again, @real jolt. Also, make sure that you have enough internal storage left and that your device is under optimal temperature when playing the game.

[real jolt]

Ok I will try, I don't have storage issues, but the temperature does get high sometimes.

[novel lotus]

I’m having a problem, I can’t access my pubgm account because I changed my phone number and I can’t get through second verification cause PUBGM uses my previous phone number, does anyone know how I can fix this problem?

[cyan citrus]

Did you save backup verification codes somewhere before, @novel lotus?

[novel lotus]

What do you mean?

I don’t think I’ve saved any codes.

[cyan citrus]

You can save the backup verification codes from your Account settings of the game in case you will lose access to your verification methods in the future, @novel lotus. If you did not save your backup verification codes, you will need to contact the in-game customer service for further assistance.

[novel lotus]

I’ve tried that. It didn’t help my situation.

[cyan citrus]

It is your responsibility to safeguard your account and the verification methods, @novel lotus. If you have lost access to your account, you will need to recover your account through the customer service by providing them with the required and accurate information.

[novel lotus]

Ok, but where do I submit my problem in customer service?

[cyan citrus]

You can contact the customer service using the Help option located at the right side of the screen on the login menu of the game or using the Customer Service option located in the Account settings of the game after you log into an account, @novel lotus.

You will need to select the available options according to your issue, provide the customer service with the required and accurate information and wait patiently for a response.

[dapper oyster]

@lime juniper

[amber oasis]

@lime juniper Hello
I have a request that we have claimed a copyright from Tencent on our YouTube video. So, I have want to know the information that through what reason we got a strike.. Plz give us the information

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @amber oasis. We may otherwise have to mute you.

We are unable to provide assistance if you do not ask a question or state a problem, @dapper oyster. Remember to read through #faq before asking questions in the support channels.

[slate rock]

@lime juniper hi i have problem can u dm please

can someone help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slate rock. Remember to read through #faq before asking questions in the support channels.

[subtle island]

Ok then what regions is the bonus challenge available in

[royal flower]

@cyan citrus @lime juniper when will 2.8's fps drop problem be fixed.

[prime lagoon]

hi

[rotund badge]

Hi, a month ago I submitted a WOW map creation, and I haven't received the invitation Code yet. Can I know the reason?

[glass wraith]

How do you get recall in aerolith lab?

I land in aerolith lab but dont get recall.

[native anvil]

When you enter the Aerolith Lab area, you will automatically receive a recall card. Please check your bag to make sure you have received it. If you have a video of the issue you encountered, please share it with us.

[native anvil]

If you have not received any in-game mail regarding your application form acceptance within 30 business days, your application form was not approved. There are several reasons for rejection, such as not meeting the requirements or providing insufficient or false information in the application form.

[native anvil]

Hello! How may we help you?

[zealous raft]

Can Nokia 3310 run pubg on max settings?

[native anvil]

Bonus Challenge is currently available in some regions. We don't have a list of the specific regions where it's available. Please contact in-game customer service if you need any assistance with this matter.

[quartz siren]

Hello i need help with this

What is this 12 digit numeric

[native anvil]

||Sure, it can run PUBG MOBILE on max settings, but you'll have to use a magnifying glass to spot your enemies! 🔍 ||

[native anvil]

Identifier: Create a 12-digit numerical value for yourself and use it in all your reports, keeping it confidential. If you are a Top reporter and eligible for ⁠rewards, and your identifier is announced in #cheating-news, you will need to send this value to the community manager to claim your rewards.

[quartz siren]

Thanks allot

[native anvil]

You're most welcome!

[obsidian flame]

@native anvil HELLO YOU THERE ?

[native anvil]

Hello! How may we help you?

[obsidian flame]

MAY US JOIN A VOICE CHAT ?

MY ACCOUNT GOT HACKED

[storm flume]

Please contact the customer service for further assistance, @obsidian flame. Refer to subpoint 5.4 in #faq for further information.

[obsidian flame]

I TRIED BUT DIDNT WORK FOR ME

[zealous raft]

Thanks for the answer sir

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[fathom olive]

Hello how to modify Guardian verification?

[storm flume]

Please contact the customer service for further assistance, @fathom olive. Refer to subpoint 5.4 in #faq for further information.

[sleek raft]

@celest shadow could you please tell me are these winners whose videos are featured in the website?

[hearty temple]

Will this popularity return again?

[native anvil]

If you would like certain items or events to be brought back, please provide your feedback through #996458713126797405 in compliance with the channel's guidelines.

[sleek raft]

@night cloak @light trout @static sleet

[buoyant nymph]

Hi yall just came here to ask about when the ‘mortar’ weapon is coming to pubg mobile? Just saw it on pc version it looks 🥵🔥

[urban socket]

@polar marsh @lime juniper #copyright Hi I got Copyright Strike in YouTube from tencent for 18 videos, but the content is related to Bgmi and its not even related to Pubg mobile, never involved in promoting hacks cheating. Its my own content for entertainment purposes. So could you please check my channel and retract the copyright strikes asap only 7 days left for my channel to get terminate please resolve this Thanks.
This is my YouTube channel link
https://youtube.com/@PubgMadanClickz?si=w6PY6WyDf0p7fFMZ

This is the video link of copyright Strike

https://www.youtube.com/watch?v=I8mJzOQsRTo

https://www.youtube.com/watch?v=_Vk8Gvw31H8

https://www.youtube.com/watch?v=kRugBnuquws

https://www.youtube.com/watch?v=spzlh_pJkmQ

https://www.youtube.com/watch?v=yd6N54R7-nA

https://www.youtube.com/watch?v=5XUCj-YKPgw

https://www.youtube.com/watch?v=Mr_X22Qxpz8

https://www.youtube.com/watch?v=ckwV_3V2T8o

https://www.youtube.com/watch?v=wXGahj47jZI

https://www.youtube.com/watch?v=xRh8UL2GtfE

https://www.youtube.com/watch?v=1oeAI40rgOc

https://www.youtube.com/watch?v=Liq0PKS8n1w

https://www.youtube.com/watch?v=RYVDaoCK4RM

https://www.youtube.com/watch?v=pKJJ1yLsC00

https://www.youtube.com/watch?v=zPICvJpTJAI

https://www.youtube.com/watch?v=GGiEl7mO4Qg

https://www.youtube.com/watch?v=LuGXuNxXv6s

https://www.youtube.com/watch?v=mS_GoGCphTs

[night cloak]

#copyright

I got this email before my pubg account went under investigation for 7 days I just opened my email and received this I thought I did something until I saw this email!
@sick shale

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @urban socket. We may otherwise have to mute you.

[urban socket]

@storm flume ohh k sry

[celest shadow]

Please change the password of the social media/e-mail accounts linked to your PUBG MOBILE account and enable two-factor authentication. If you notice something out of place, please contact the in-game customer service for further assistance.

[night cloak]

After that thing happened I received this notification from pung

[vivid carbon]

Can you add 60 fps to Xiaomi Note 10 tho? Or nah?

45 fps is crappy

[half hollow]

When will the purchase bonus event be available?

[celest shadow]

Please wait until your account passes the inspection. For now, focus on securing your accounts.

[night cloak]

I can't change detail

Idk what he did when I logged off then login again and I received this notification
And email between that time

[half hollow]

@lime juniper

[half hollow]

Is there anyone?

[bright reef]

It is available right now.

[eternal plaza]

How to report?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @eternal plaza.

[lusty aurora]

Please help me restore my account. my Facebook was deleted due to the fact that I did not provide my passport data on time. I have purchase transactions via google pay in the proofs.

And other proofs if needed.

[heavy radish]

when u reach top 500, how long does it take for ur rank to change?

[autumn crystal]

I dont think top 500 affects rank change

Ur rank is dependant on ranked matches

[heavy radish]

like how long does it take for it to change to conqueror

when u reach top 500

like do i ha

have to wait 15 mins or like 1 hr

[royal flower]

when will 90fps be fixed

[autumn crystal]

Wen u reach highest rank tho is like ace master u gotta reach it

[heavy radish]

wym

[heavy radish]

alr thx

[cyan citrus]

Players who reach the Ace tier and are ranked in the top 500 on their server will obtain the Conqueror tier. The Conqueror tier is updated every day at 00:20 UTC.

[storm flume]

Please contact the customer service for further assistance, @lusty aurora. Refer to subpoint 5.4 in #faq for further information.

[bright yacht]

@lime juniper

[cyan citrus]

Hello! Do you have a video recording of this instance, @bright yacht?

[night cloak]

Remember this scam account? They got back XD with a more dangerous type of scam. I mean losing your account isnt that bad as long as you didnt had money spent in it, but giving your card away 🤣 THEY DIDNT EVEN TRY THEY RE LIKE “Give us ur money card money 💵 pwease >.< Bruh”

[candid hollow]

How to get creator code

[cyan citrus]

Which creator code, @candid hollow? Please add more details to your question.

[candid hollow]

Pubg mobile wow mod creation code

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved, @candid hollow.

[candid hollow]

Ok 👌

[arctic basalt]

Someone please help me in pub g lag problem

[arctic basalt]

Please help me to fix lag of Pubg Mobile
Frame drops issue
Device: Redmi note 9

[scenic bridge]

I played a whole days, why i can get 6 points? Please 🙏 tell me!

[cyan citrus]

There is a daily limit to how many merit points you can recover each day, @scenic bridge. You cannot recover any more points today. Try again tomorrow. Refer to Points Recoverable Today for how many points you can recover per day.

[scenic bridge]

Thank you so much🙏 ohh my god

[cyan citrus]

You're most welcome, @scenic bridge!

[storm flume]

Please refer to subpoint(s) 4.6 and 4.7 in #faq for further information, @arctic basalt.

[weary zodiac]

can i ask who can i ask in chinese if got some question to ask?

[abstract pewter]

@lime juniper I need help can you dm me please it’s about the reports

[timber rose]

Moderators is it normal that my post isnt get respond like 2 mounhts

[native anvil]

The issue has been already acknowledged, so any further updates on this issue will be shared in the same post.

[midnight salmon]

@static sleet

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @midnight salmon. Remember to read through #faq before asking questions in the support channels.

[midnight salmon]

#faq I didn’t purchased but I have uc

It’s weird

[native anvil]

If you are wondering how UC ended up in your account without any purchases, please check your in-game mail messages for any purchase-related messages. There could be several reasons for this, such as receiving UC as a gift or winning it in an event. If you have further inquiries about this matter, contact customer service within the game to find out more details about the purchase.

[night cloak]

I have a question but I speak Arabic

[native anvil]

You can contact me through messages, and you can also join the PUBG MOBILE MENA server for community support in Arabic.

[quaint dragon]

Guys my account got h4cked a week ago & I wanna submit a claim again, do i answer the questions from when I got banned or the current info? For example when I got hacked I was diamond 1 now the account is platinum

[fading locust]

How much is the maximum number of BP can someone get in a day (Daily BP limit)?

[rare field]

Have we patched the Metro Royale lobby visual bugs?

[heavy radish]

if u dont mind.. what is 00:20 utc... ;-;

im sorry if this is a burden to answer or explain

[jade cypress]

00:20 is time, 20 mins after midnight, utc +0 is time zone

[ruby blaze]

How to get wow invitation code

[novel ruin]

Hi

[heavy radish]

aight. thankss

[smoky osprey]

i need help for my account but im speak arabic

i need support

[night cloak]

with?

[stray monolith]

Helo someone need help me please someone there

I only put claim one time but today I check there are alot of claims in my account. I didn't do that, kindly give me any solution of it. I want to put a claim but every time they said claim again in 7 days. @cyan citrus

[cyan citrus]

You have already received a response regarding this multiple times, @stray monolith. Repeatedly asking about the same matter will not change the answer. Please refrain from doing that. If you need further assistance, you will need to contact the customer service again. We cannot help you through the community.

[stray monolith]

Actually the person who hacked my account he put fake claims after hacking , so everytime i want to claim they said you already have put a claim try again after 7 days or 14 days. Kindly give me a solution for that.. You cannot any help me @cyan citrus

[storm flume]

Please contact the customer service for further assistance, @stray monolith. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

You can only use English language in this server. If you want to seek help in your preferred language, you may refer to PUBG MOBILE - Regional Discord Communities through https://pubgmobile.live/regions.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

About Invitation Codes:

1: Players with high creative potential will sometimes be sent official invitation codes. Please follow the official channels for more information on Creator recruitment.

2: Creators with outstanding creations will also sometimes be sent official invitation codes. You can ask creators that you know with spare invitation codes to send you an invite.

This is all the information we can provide you with regarding this.

[cyan citrus]

It is Coordinated Universal Time (UTC). You may need to convert it to your own time zone. However, you can also get an idea from this time: <t:1695169200:T>(<t:1695169200:R>). This time is displayed in your own time zone.

[dusky oyster]

Bruh

Help

[cyan citrus]

Is this the same issue that is reported here (https://discord.com/channels/393088095840370689/1149733435041120371) or is it a different issue?

[cyan citrus]

Could you please share a screenshot of the question you need to answer?

[cyan citrus]

The daily limit is 5 000 BP. Players are not able to earn more BP per day than this limit. The daily limit will reset every day at 00:00 UTC.

[bright surge]

I didn't have receive my wow creation codes

Where can I find my wow creation codes

[cyan citrus]

Are you referring to your creations or the invitation code for the creator access, @bright surge?

[bright surge]

Yess

[spiral sail]

Hiii, does Pubg have a P.D.P server? I want to join.

[cyan citrus]

What is the issue you are facing when trying to create a bug report, @night cloak?

[spiral sail]

Is there no moderator in this chat?

[cyan citrus]

We unfortunately cannot help you with this, @spiral sail.

[cyan citrus]

Please answer my question accordingly.

[spiral sail]

Why!?, Isn't this the chat where we ask our questions about Pubg?

I just asked if you have a PDP server.

[bright surge]

Yes, I'm referring to my creation or the invitation code for the access

[cyan citrus]

Invitaion codes are not everyone, @bright surge. You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved,

[bright surge]

you mean,if I'm completed the application,30days i will be come a creator automatically?

[cyan citrus]

Only if your application is approved, @bright surge.

[bright surge]

What should I do. Is it approved?

[cyan citrus]

You have just completed the application, @bright surge. The results will be shared later in your in-game mail.

[bright surge]

This?

[cyan citrus]

This is not the result of your application, @bright surge. This is only a notice that your application has been received. Please carefully read what is written in that notice.

[bright surge]

it means my application will approve in 30days? and i want to know that code or verification will send to gmail or in game mail?

[cyan citrus]

It may or may not be approved based on the review. You will receive a response through your in-game mail as mentioned in that notice, @bright surge.

[bright surge]

so how can i do for the good review?

[jade cypress]

@covert river

[bright surge]

what can i do for better review? Playing world of wonder can get better chance to approve?

[covert river]

i connected my social media acc for more than a day now and still dont have it @cyan citrus

[bright surge]

bro what social media app did you connect?

[covert river]

fb

[cyan citrus]

VPN usage is not recommended, @bright surge. Please refrain from recommending such methods.

[bright surge]

try another network

[covert river]

it worked i just logged out and back in

[bright surge]

where you live bro?

[covert river]

uae

[bright surge]

i think it was an error

[cyan citrus]

When submitting the application, you will be asked to agree the to the User Agreement and read the Creation Rules. Make sure to read them both carefully and answer the questions afterward correctly. Additionally, if you have experience with gameplay or map creation and if you have social media platform influence, you can submit certification info. These are all the requirements that are available in the game while submitting the application. The reviews are conducted by PUBG MOBILE team. We unfortunately cannot help with this any further through the community.

[night cloak]

@cyan citrus hi admin can you pls help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I haven't received response about this claim from pubg it has been 7 working days.

When I tried to search the "claim record" it doesn't let me

I think when I submitted the claim there might have been a glitch to cause this?

How to solve this so I can submitted another claim?

[rare field]

It is in regards to mentioned post

[night cloak]

@static sleet @cyan citrus

[cyan citrus]

Please keep an eye out on the email you provided to the customer service when submitting the account recovery request.

[cyan citrus]

Please enter the correct email that you used when submitting the account recovery request. If you have any further questions in this regard, please reach out to the customer service through inside the game.

[cyan citrus]

If there is any update regarding that issue, you will receive it in the same post by Tencent.

[night cloak]

I did enter the correct email, the recovery appeal claim requires email code verification, to be completed. That's how my claim was completed. But like I said, it got glitched? When I search "claim records" it said "email does not match provided email to be linked"

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[gleaming current]

Well, @cyan citrus I'll make it simple, Metro Royale for emulator port

[night cloak]

There is a suspicious login in my account and 3 links have been added, my link has been removed, all ties need to be removed urgently.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[wind cargo]

I play whit my friends match and I got disconnected at I ain’t get any point for that game

So why this happens

On my fr profile shows that’s match and on my stats did it show it

Can someone explain it too me?

[wind cargo]

Nice thanks PUBG for scaming my points cause I get disconetevt on 10 enemy’s left

[glass venture]

I lost my account and cannot find it with the ID number, is it possible for accounts to get erased or deleted?

[wind cargo]

This bot spam bot

Xdddd

For delete questions

[native anvil]

If you disconnect from a match for an extended period of time, you will not receive any points, even if you were alive when you disconnected. This is to prevent players from exploiting the system by disconnecting and reconnecting to matches to boost their rank. If you disconnect for a short period of time, you may be able to rejoin the match and continue playing. However, if you disconnect for too long, you will be considered to have abandoned the match and will not be able to rejoin.

[wind cargo]

Ah okey I understand

I have one question if I can ask u

How I can get recover my very old acc on pubg?

I doesn’t have old my number phone and I can’t login on my old email what was logged on Facebook too

[native anvil]

Account deletion is available on iOS devices. For assistance, please contact in-game customer service. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please contact the customer service for further assistance, @wind cargo. Refer to subpoint 5.4 in #faq for further information.

[shadow halo]

Uc station event?

[burnt terrace]

Question!
Are level infinite and tencent games the same? or the game was bought by another company?

[storm flume]

Please contact the customer service for further assistance, @wind cargo. Refer to subpoint 5.4 in #faq for further information.

[mossy ore]

When will the purchase bonus event come?

[upbeat tundra]

Hello, there is a user making threats and harassing my wife in the game; She has already blocked the account and made several complaints, but even so, she continues to receive messages from this person and the person stalks her in the fun space.
I would like to know how to solve this problem, since ingame reports don't seem to be having any effect.
UID of the user in question: 5111789827
My wife's UID: 58414304

[night cloak]

when will the game and shopping centers in cheer park be here? i swear theyve been "coming soon" for a year

[dawn flame]

So I can loot clothing off of people
But I don’t keep them
Am I doing something wrong?

Also how do I make temporary clothing permanent

[stray monolith]

Helo someone help me

May be need help

Helo help

Someone there

Hello sir My UID ( 5958110300)
I can not put a claim my account because my account was hack and every time I put a claim he said already put claim because hacker put a fake claim Hacker did want to a put claim and I get back my account soon possible Now I'm check there ( tool account recovery ) and hacker put a already fake claim and then And I'm put a again claim.. But @celest shadow

This is a glitch

I revive email @celest shadow

@polar marsh @storm flume @celest shadow @cyan citrus

But same issue same glitch please solve this

sir please have see my video

[wild ore]

Any pk here?

[stray monolith]

This processing are fake

[wild ore]

Damm

[wild ore]

Imran khan

@lime juniper make mod

To mr virk

[stray monolith]

I report to Pubg customer services and did approve my request

[pseudo rose]

Hello, my account was stolen, but I tried the method to recover the account and it succeeded. Unfortunately, it was stolen for the second time and I want to file a complaint, but I have to wait for 6 months. Can I skip this wait and file a complaint? Knowing that I have all the information required

[pseudo stream]

In midasbuy and pubg

Please what is this

??

[slate comet]

I need help with this, I haven't been able to log in , I've tried everyday

[night cloak]

man this is so sad im having same problem

[sullen storm]

#questions is there a forgiveness for 1 mistake in acknowledgement 🥲

Please

[dawn flame]

So I can loot clothing off of people
But I don’t keep them
Am I doing something wrong?

Also how do I make temporary clothing permanent

[edgy grove]

My account got hacked

[clear spindle]

You request are getting rejected because you violated the PUBG MOBILE's terms of service.

Contact the in-game customer service for account related issues, @pseudo rose, @pseudo stream, @edgy grove.

Refer #faq 4.4 @slate comet.

[chilly spade]

By temprary clothing you mean portable closet or looted clothes?

[cerulean python]

Noted!

[dawn flame]

Looted
I loot the clothes but can’t keep them

[chilly spade]

Ofcourse! Looted clothes can only be used in the match until you die.

You can't keep the clothes because there will be no rarity or mythic in the gake after that.

[dawn flame]

But then what’s the point?

[chilly spade]

Point of having permission to loot?

To use the clothes in game.

What's the point of looting guns again in the match when you already have them in lobby?

[dawn flame]

Yeah but like you can’t use them again unless you buy them

Idk I hate stuff that just rips it away from you so it isn’t my style and probably why I don’t get it

[chilly spade]

#996458713126797405 is the right place for this

[proven siren]

You can never do that

[dawn flame]

Ok

Thanks

[sullen storm]

Can i ask you something

[chilly spade]

Feel free to.

[sullen storm]

Is there any forgiveness after a mistake done in misunderstanding

[chilly spade]

If you're referring to #copyright no.

And if you're referring to in-game ban then no either.

[sullen storm]

I was referring to #copyright and mistake was i putted a telegram link which was not mine in one of my video

[chilly spade]

State that in #copyright and you will be responded in working days.

[mossy ore]

.

[quiet bone]

@lime juniper @static sleet @celest shadow My friend can't log to the game ;His connection speed is normal and he reinstalled the game but he can't login to the game

[chilly spade]

Refer to #faq subpoint 4.8 for solution and information based on your issue, @quiet bone.

[pseudo stream]

I want to understand more what is this?

[autumn crystal]

Jus wanna ask how do i tell the quality of a skin wen i see it like if its in shop or crate how do i know of its mythic or common like

[pine haven]

You have not logged in enough time on this device? how do I fix this I want to unlink my Facebook from Pubg

[spice shell]

help

[pine haven]

You have not logged in enough time on this device? how do I fix this I want to unlink my Facebook from Pubg

[warm ermine]

Hi

[halcyon bloom]

@lime juniper hey I had a question if someone gifts you uc through midasbuy or a pubg uc purchasing website can he tell his bank that it wasn’t him and get my acc banned

[slate rose]

When will the weekly report come back?

[stone ermine]

System massages are not showing!! I had some UC's to collect from it but nothing is showing up here!! Need quick help!!

[coral hemlock]

When amazing rebate event will be available in pak region

[valid parrot]

will be in pubg infection mode?

[wind flax]

Hello

Can someone help me Somebody is trying and opening my PUBG m account and using it

[dense bramble]

Is there any way to forward port for PUBG Mobile?

[bleak anvil]

Did you by any chance mark them as read and later select the button that deletes the read messages?

[bleak anvil]

There's no information regarding that. You may provide a #996458713126797405.

[bleak anvil]

If you have access to the account, secure all linked methods and, if possible, enable secondary verification as soon as possible. Then log out of your account from all devices using the "Log out of all devices." option while logging out. In case your account has been hacked and the hacker is using it, contact the customer service in-game for further assistance.

[wind flax]

Help i change my all accounts password that are linked to pubg but someone is still online with my account

[bleak anvil]

Did you "Log out of all devices"?

[wind flax]

Yea

I change all passwords also log out from all devices and now he is using it again

Please help me save my account 🙏🏻

[bleak anvil]

You must fulfill all the requirements mentioned there in order to unlink a social media account. You didn't fulfill this marked requirement due to which you're unable to unlink your social media account:

[bleak anvil]

Are you sure that no one has access to any of your login methods? 🤔

[wind flax]

Yes 100%

[wind flax]

It requires 15 days

[wind flax]

I received these mails

[bleak anvil]

These are just emails, but have you sensed that someone already got into your account and is using it?

Or, you just received these e-mails?

[bleak anvil]

Yeah, it's already mentioned there.

[wind flax]

one on 13 sep and other one is yesterday from yesterday he is using it

I also change password remove all devices from gmail

[bleak anvil]

Then you may contact the customer service in-game for further assistance with this.

[wind flax]

I also did

[bleak anvil]

Only the customer service can help you with this issue as they're the one who deals with account related issues.

[bleak anvil]

Wait for the result.

[wind flax]

Also submit issue on contact us

[bleak anvil]

I understand, but you have to wait for the result. There's nothing else that can be done.

[wind flax]

Is he can remove my apple id or fb from pubg account ?

[bleak anvil]

They may try to unlink those, but the customer service will help you recover your account if you've provided them all the necessary information correctly.

[wind flax]

I did everything

[bleak anvil]

Waiting patiently is the thing you should do now.

[wind flax]

I also checked my gmail it is not log in anywhere nor facebook then how he can do this

[bleak anvil]

These requirements must be fulfilled to execute that action.

[wind flax]

Ok bro

[bleak anvil]

Maybe it went out of your notice. 🤷
Sadly, there's no other way except staying in touch with the customer service in this regard.

[wind flax]

Ok I’ll wait

[wind flax]

Also check this he is opening from different phones apple is mine

[bleak anvil]

I see. In the meantime, you may try linking a mobile phone number with your account and enable secondary verification. Then log out of all devices again.

[wind flax]

Ok I’ll try

[bleak anvil]

Oops. Nothing to do then. Try from a device that fulfills this requirement, if it's possible.

[rotund gust]

I m not getting code on my third mail. How to solve it #questions

[static salmon]

5405906627 This Player Use Hack By HACK PC ❤️🔥 @static sleet

[frozen rune]

ello

admin how to become investigation corporal

@celest shadow

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @static salmon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[static salmon]

Thx

[static salmon]

Thx

[stone ermine]

Don't think so,,

[bleak anvil]

Hmm, quite unusual. You may try repairing the game and if it's still not fixed, report it in #996546243859853424.

[obtuse sonnet]

hi is this server related to pubg mobile emulator problems?

[bleak anvil]

This server provides community support only for mobile platform. For further assistance with the emulator (GameLoop), you may visit their website or Discord server:

https://www.gameloop.com/.

[knotty sierra]

Please madam, the videos on which you have given us copyright strike are wrong. Madam, please review those videos. I follow your every rule. Please madam, all my videos are good. The videos on which you have given copyright strike are wrong strikes. Please madam review my video. I have not said anything wrong in the video. Please madam withdraw the copyright strike.I beg you with folded hands. I madam do not tell any hack, I do not promote any such thing and please madam withdraw the copyright strike. Please madam, I have request from you. Please madam, I am from a very poor family. Please madam withdraw the copyright strike. Madam, I have reached here with great difficulty. And then the fake copyright strike came. Please madam, I join your hands and fall at your feet. Please madam. I am from a very poor family. please madam Please withdraw the copyright strike madam

My YouTube channel URL : https://youtube.com/@SEENOTOR?si=Z-fGGikwHYDahlYA

Please Sir please Mam

[night cloak]

dm me to join my crew to carry u to victory

[bleak anvil]

Send your concern in #copyright and wait for a reply.

[sterile monolith]

Hello, name is FeViX
Wanted to ask
Pubg isnt sending me the code via SMS
I put the two factor login, if there is new device trying to login
I got new phone
And they arent sending me the code ;-;
And now i need to wait 300 seconds for every failed login

[bleak anvil]

You may try again at another time or try again after 24 hours. If the issue persists, you may contact the customer service in-game.

[loud warren]

So I want to link my Tiktok To Pubg club And I don't know what to do I can't find the option anywhere

[sterile monolith]

Thank so much bro
Appreciete the time for responding 🫡

[coral hemlock]

When amazing rebate will be available

[bleak anvil]

My pleasure, bro.

[urban sorrel]

I've faced an issue twice where I was unable to get off the hoverboards, my ping was 20ms, device iphone xs, if anyone else has faced this issue, please let me know so that I record it next time knowing its not my phone or wifi..

[hoary pebble]

Dear admins or moderators, i have problem my second account got hacked, i already try to get my account by in-game but still didnt get any information is there any other way to get my account back.

[obtuse solstice]

This is seriously unacceptable at this point, 2nd time this has happened, now when I was playing with Rolex live on stream. And there is no way to remove this because the Costumer Support is horrible. Well played Tencent.

@celest shadow @static sleet

[bleak anvil]

The only way is to contact the customer service in-game regarding this. Only the customer service can help you with account related issues.

[native anvil]

Please refer to this support article for more information or reach out to the customer service in-game for further assistance. Please be advised that the moderators of this Discord server are not affiliated with customer service. Therefore, we cannot help you with this.

[candid wing]

Where to report account that got stolen/phising?

[native anvil]

Please try to perform a routine repair of the game from the login menu. If you encounter this issue again, please report it in #996546243859853424 in compliance with the channel's pinned instructions.

[cyan citrus]

Where did you encounter the violation?

[candid wing]

I’m trying to help a friend, that lost his account.

[candid wing]

I don’t know how he lost it.

[cyan citrus]

What do you mean, @candid wing?

[jovial delta]

ـۦٰ۪۬ۦٰ۪۬ـᬼ҉⍣⃟🇮🇶ـ

[candid wing]

I just want to know if there’s some way to retreat a lost account due to phishing.

[storm flume]

Please contact the customer service for further assistance, @candid wing. Refer to subpoint 5.4 in #faq for further information.

[flat hatch]

@polar marsh how can i join tdm tournament?

[bleak anvil]

You have to go through the registration process in order to participate. Go through this message of #game-events to learn more:

#game-events message

[elder summit]

How will we know if we got a teamslot for that tournament TDM Mayhem ?

[dry pawn]

Where is this mode?

[rapid bramble]

What is the last date for purchasing royal pass

[hasty zodiac]

Hey I’m having an issue with my Facebook login , I do my correct user information but the login button isn’t working for some reason can someone help me

[cyan citrus]

What is the device you are using, @hasty zodiac?

[cyan citrus]

You can purchase the Royale Pass at any time until it is available.

[knotty viper]

Hello guys I can’t receive verification code on my phone number since April and the recovery always rejected what should I do !?

[fallow plover]

Please tell me anyone's how to join tdm tournament in pubg

[cyan citrus]

Please refer to this announcement, @fallow plover: #game-events message.

[rapid bramble]

Will it be available for purchase even on the last day of rp a3?

[cyan citrus]

Yes, you can purchase the Royale Pass until it is available for you. Royale Pass will be available until 2023/11/13 at 23:59:59 (UTC+0).

[rapid bramble]

Ohh, tnx

[sterile monolith]

Cant waiit till tomorow
(Login via SMS is still not working, it just says login failed try again later) something like that

Shouldnt put the two factor login via phone number lol

[mortal apex]

You may try again sometime later.

[spring tide]

Hi
I nead help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spring tide. Remember to read through #faq before asking questions in the support channels.

[manic dome]

Is Steel front AUG good?

[narrow cedar]

<@&481161015728406538> if i filed a claim to get my account back and it’s saying processing is it waiting to be approved?

[sly bolt]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sly bolt. Remember to read through #faq before asking questions in the support channels.

[amber cedar]

Pubg ID =5977733149
Age:20
Language-Arabic
Sorvor-FI

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @ebon bear. We may otherwise have to mute you.

[sterile monolith]

@mortal apex I will
When i get home from work
Thanks

[uneven talon]

The UC I purchased was not added to my account and yet my money was deducted from my wallet, what should I do?

[bleak anvil]

If you purchased the UC a while ago but still didn't receive the UC, it is recommended waiting for a few hours as it may take some time for some cases to receive the purchased items. If you do not receive the UC in a reasonable time period, you may reach out to the in-game customer service for further assistance.

[mossy ore]

Purchase bonus event when?

[shadow halo]

Uc station event????

[sacred violet]

Hey i want to make a report about one fake UC topup page that looks the same as original Midas Buy

I dont want people to lose their accounta

accounts*

[mellow burrow]

Is thunderstruck achievement still possible to do?

[rigid fox]

Hello

@cyan citrus

Need

Help @lime juniper

[raven cipher]

Hello

Pubg mobile

I want to join your tournament

Is it's 4v4

[bleak anvil]

Refer to the message regarding this available in #game-events.

[bleak anvil]

You can report it through the following form:

https://pubgmobile.live/report

[storm flume]

Please contact the customer service for further assistance, @rancid quiver. Refer to subpoint 5.4 in #faq for further information.

[zealous raft]

I have turned off auto download, but it's still using all my data? What should I do in order to stop this?

[night cloak]

Pubg use 40mb per 1 hour

[zealous raft]

I rarely played

[night cloak]

@uneven cloud u got ur acc back?

[blissful bison]

Conta

Gostaria de recuperar minha conta

[slim pike]

me and all, how to register into it?

[round hamlet]

Oie

[rapid crater]

I have been in the pubg mobile partnership program for almost 2 years, What benefits can I get from the server as pubg mobile partner?
@lime juniper

<@&481161015728406538> Please help

[rigid fox]

@

HE

[blissful bison]

delete my Facebook account, I would like to recover the pubg mobile account, how can I recover the account?

[storm flume]

Please contact the customer service for further assistance, @blissful bison. Refer to subpoint 5.4 in #faq for further information.

[tidal cove]

I got scam to

[worn lion]

I have made my subscription yesterday to primeplus and till now its not activated i contact my app store it said you have an active subscribtion and the problem is with the game

[tidal cove]

Anyways @polar marsh can you guys help me to get back my account

My accounts got hacked from another country

Can everyone report this account 5331230515 this my account but they hacked this account

[storm flume]

Please contact the customer service for further assistance, @tidal cove and @worn lion. Refer to subpoint 5.4 in #faq for further information.

[rapid bramble]

Is the top highlights feature removed from the game?

[cyan citrus]

It was mentioned in the version 2.8 patch notes, @rapid bramble. Due to feature adjustments, Top Highlights will be temporarily unavailable (please refer to official announcements for when it will be available again).

[tall edge]

No

Go to advanced settings and scroll all the way down

And you can turn it on or off

[rapid bramble]

Ohh, didn't read the patch notes

[tall edge]

Huh

[tall edge]

You sure

Cuss i use it

nowadays

[rapid bramble]

That's highlights, top highlights is a separate thing

[tall edge]

Oh

Right

I thought you meant highlights

[cyan citrus]

The Highlight Moments feature is still available, but Top Highlights feature is not available at the moment.

[tall edge]

Right

[tall edge]

Can i ask why i not getting access to publish creations in my account Pubg said 30 day

Not 90 days

Waiting for my account hopefully get Creation acess

[cyan citrus]

Are you referring to World of Wonder creator access, @tall edge?

[tall edge]

Yup

I did the essay and wanted it before school

But no

It went from 30 to 90 days

I just want an invitation code

[cyan citrus]

If you have already applied for the creator access, the results will be sent your in-game mail, @tall edge. It may take time due to enormous number of requests. However, you can expect a response within 30 days if your application is approved. Your application may be rejected if it takes much longer than that.

[tall edge]

The problem is that its not rejected

[ember gust]

Hi

[tall edge]

When the staff told me to do it again it might be rejected I checked on it and it was not rejected

[cyan citrus]

Hello! How may we help you?

[ember gust]

Cod PUBG

Map wow

[cyan citrus]

You can apply for the creator access again after receiving a response for your first application in your in-game System mail in case your application is not approved. If you need further assistance with this, please feel free to reach out to the customer service through inside the game.

[tall edge]

It says you have done the application click on the link below to go to pung world of wonders discord server

Pubg '

And no i didnt get a response about it being rejected in game mail

[cyan citrus]

The Discord server invitation that you receive when you apply for World of Wonder creator access is to provide community support for World of Wonder guides and questions. As mentioned previously, if you need to further assistance with your application for World of Wonder creator access, you may try to contact the customer service through inside the game, @tall edge.

[cyan citrus]

You will need to wait patiently until you do or contact the customer service for further assistance.

[tall edge]

And i contacted in-game customer service

It was just bots

"Please contact our customer service in the Pubg discord server

[cyan citrus]

You will need to record your issue through the AI and select the available options according to your issue to connect with a customer service representative, @tall edge. This is to save extra resources and time due to enormous number of requests every day. Once you submit a ticket, they will get back to you as soon as possible.

[tall edge]

And sent me the link to this discord

[cyan citrus]

You can only contact the customer service through inside the game.

[cyan citrus]

Can you share a screenshot of it?

[tall edge]

Okay 1 sec

[cyan citrus]

Please elaborate further and add more details about your concern.

[tall edge]

Sorry i cant take a ss

[cyan citrus]

Why is that, @tall edge?

[tall edge]

Sorry i mean the conversation isn't there

Because that was in a month

[cyan citrus]

You may try to look for it by navigating to Service Record in the customer service menu, @tall edge. If you are not able to provide a screenshot or video recording of what you have mentioned, we unfortunately cannot confirm it.

[tall edge]

Can you send any spare invitation code

[cyan citrus]

About Invitation Codes:

1: Players with high creative potential will sometimes be sent official invitation codes. Please follow the official channels for more information on Creator recruitment.

2: Creators with outstanding creations will also sometimes be sent official invitation codes. You can ask creators that you know with spare invitation codes to send you an invite.

This is all the information we can provide you with regarding this, @tall edge.

[tall edge]

Okay well i can't do nothing

well thank you for your time

Because i cant do anything

[cyan citrus]

You may try to contact the customer service again and let us know if your issue is not resolved through the customer service within 14 days, @tall edge. Make sure that you record a video of your conversation with them0.

[tall edge]

K

[sterile monolith]

I messeged yesterday about an issue with my acc

They wont send me the code via SMS

[cyan citrus]

Anytime. You're welcome!

[sterile monolith]

Quendi, can u help brotha 😔

Can i somehow unlink the phone number? If im not in the pubg aka if im only on login page?

[cyan citrus]

Did you save any backup verification codes and did you enable E-mail verification for your secondary verification, @sterile monolith?

[sterile monolith]

Are they going to be any change if i hust reinstall the game?

@cyan citrus ;-;

[sterile monolith]

And im not sure

I logged in without a problem with last phone smh

But its on factory reset
My brother is using it
Gave it too him

@cyan citrus thank u, so much 🫠

[cyan citrus]

You may try, but if it does not help, and if you do not have access to your backup verification codes, you will need to contact the in-game customer service for further assistance with your issue. If your issue is not resolved through the customer service within 14 days, you can let us know.

[cyan citrus]

You're welcome!

[night cloak]

Hey got a question, does having more gun skins equipped to specific items or having any equipped skins really to anything lag your game?

[tall edge]

Why its not going through

And saying this error

[cyan citrus]

Can you try to upload a screenshot of the issue first and try again, @tall edge?

[tall edge]

?

Oh k

It didn't get rejected

[cyan citrus]

Not here. I meant where you are trying to submit a ticket in the game to the customer service.

[tall edge]

Ok

[cyan citrus]

There is an option to attach screenshot at the bottom.

[tall edge]

here is it as you can see there is on form i typed k and submit by accident

And there isn't any other form

Because the bot deleted it or Idk

Waiting for a response

[cyan citrus]

First, wait for a response for your this ticket and if you want to include additional information, you can submit another request after you have received a response for this one, @tall edge.

[tall edge]

K

That mean i have to make a form and sent an ss to you

Right?

[cyan citrus]

You will need to contact the customer service for your issue and if your issue is not resolved through the customer service within 14 days, you can let us know, @tall edge. You will need to share a video recording of your conversation with the customer service.

[tall edge]

After that what happens ?

Ok

[cyan citrus]

We may try to forward your issue and help you with your issue through here, @tall edge.

[tall edge]

K

Can ask you something about tournament

[cyan citrus]

Which tournament, @tall edge?

[tall edge]

When i try to join all show tournaments

[sterile monolith]

@cyan citrus hey brotha
I have a question

[cyan citrus]

It says you need a crew when i join a crew it dont let me and give me this error ban-creates-cartman

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship.

[tall edge]

K

[sterile monolith]

I have backup codes

10 codes

[tall edge]

Bruh

Why i am getting timeout

[cyan citrus]

I got banned 1 time in my life

Please refer to my previous response again, @tall edge.

[tall edge]

Ok

So i cant play is permently

Right

[cyan citrus]

You may try to use one of your backup verification codes and try to log into your account using it when asked for a verification code for secondary verification.

[cyan citrus]

That is correct.

[tall edge]

Oh man i am so sad

[tall edge]

Tysm for your time it was nice talking to you

[cyan citrus]

My pleasure and you're welcome, @tall edge!

[sterile monolith]

Btw bro
I forgot too tell u lmao 💀💀
They wont send me the email
When i req the code via email too
They arent sending me the email smh 😔
Sorry that i forgot to tell u bruh @cyan citrus

[cyan citrus]

Did you try a backup verification code, @sterile monolith? It should work.

[sterile monolith]

Im annoying af i know, sorry

[sterile monolith]

How can i do that, if u have time..to explain

Jesus, need to light a cigarete smh

[cyan citrus]

When you try to log into your account, it will ask you for the verification code due to secondary verification because you are trying to log into your account on a new device, @sterile monolith. You can use one of your backup verification codes and enter it there and it should let you log into your account.

[sterile monolith]

It says
To many req

Wait

Can i send u screenshot?

Here

[cyan citrus]

Sure, @sterile monolith. Please share a screenshot.

[sterile monolith]

Thank u!

I click on the play games it automatic showing me

That i need to send the code via phone number

See

[sterile monolith]

Wrong screenshot.., this the correct one smh

And then, when i click on the "obtain" button it sometimes says 'sent' or 'completed'
Sms never comes

[cyan citrus]

Just enter one of your backup verification codes in this field and tap on ''Verification.'' Do not request the verification code by tapping on ''Obtain.''

[sterile monolith]

I hope i told u
Email arent coming aand sms codes

Oh shi

I know, one sec

[cyan citrus]

Did you enter one of backup verification codes that you saved before?

[cyan citrus]

You need to enter of them.

[sterile monolith]

Yes, i did

It says that

[cyan citrus]

Is it how your backup verification codes look like, @sterile monolith?

[sterile monolith]

NOOOOO

That aint it lmao💀 omfg

Omg brotha

[cyan citrus]

What do you mean, @sterile monolith?

[sterile monolith]

I didnt screenshot in settings of pubgm

Thats in game

I got codes for email

Bruh

Thats for google..m

Not FOR pubgm...omg

[cyan citrus]

Backup verification codes can only be saved from your Account settings of the game, @sterile monolith. If you did not save your backup verification codes earlier or if have you lost access to them, you will need to contact the in-game customer service for further assistance with your issue. If your issue is not resolved through the customer service within 14 days, you can let us know and share a video recording of your conversation with the customer service.

[sterile monolith]

Thank u brotha 🫱🏻‍🫲🏿
What should i click on customer support
My english isnt the best..
Im typing via google translate tho..

I didnt save the screenshot btw
Didnt know that existed

[cyan citrus]

You can select the available options according to your issue, include the required information and wait patiently for a response, @sterile monolith.

[sterile monolith]

Thank u again..🫱🏻‍🫲🏿

[cyan citrus]

You're welcome, @sterile monolith!

[merry lake]

It's been a week my account got hacked and I still can't send one claim in game support, and I cant do nothing to recover my account it's horrible experience and I have all proofs all transaction all clips everything, and I still can't recover my account unbelievable
Even passion to play goes away after this happened. please help me or assist me guys, im ready to prove everything

[storm flume]

Please contact the customer service for further assistance, @merry lake. Refer to subpoint 5.4 in #faq for further information.

[uneven cloud]

Yeah got it back, Thanks for suggesting me to directly contact them through Email...

[grand star]

This event show up and know it's invisible

[night cloak]

mine got rejected bruh, on the uc part how did you answer it?

[uneven cloud]

I didn't do any transactions in Pubg ... So I just selected no Records.

ig the "Friends played with" and the Rank one matters the most, cause in my first claim request, I gave wrong name of the friend I played with...

[lime matrix]

When I'm in the lobby, my voice goes to the other side, but when I enter the game, my voice doesn't go away and my game's voice goes away

[night cloak]

oh ok, I gave correct names and rank tho. was yours hacked or you just forgot logins?

[uneven cloud]

Bit of both, my Facebook acc that was primarily linked to my pubg acc was hacked so i couldn't log into my acc in pubg

[sterile monolith]

Quick screenshot
Dont send them ANY email adresses or passwords.

Just u know

[uneven cloud]

Sure-fire scam, bot even gives warning