questions

[mellow burrow]

any ideas to fix it or is there a other way to do this …

[jade nest]

It means you already played and reached the required number of matches capped per hour/day.
It will not count towards the achievement progress for the hour/day. It will reset next day.
The limit is 10 matches per hour and 40 matches per day towards those two achievement progress.

[bleak anvil]

This may be the reason:

[mellow burrow]

Ohhh thanks btw reap whatyou sow achievements can be done in what all maps?

[jade nest]

Ranked+unranked(Arcade except war) only

[mellow burrow]

Alright thanks 😊

@jade nest so in nusa we have respawn is it possible to do it twice in that map or nah?

unranked nusa

i nade myself and get respawn and nade again

[jade nest]

I am unaware if it will count 1 or 2

[mellow burrow]

Alr thanks

[ruby blaze]

How to get wow verification code

[static stag]

Anyone (that might know),
Is there any way we can reduce the sound of the gun (firing)…like esp in the events…so many firings makes it difficult to communicate with the teammates. Or is it just in mine that the firing sound exceeds the voice of the teammates?

[night cloak]

Well, you could reduce it in the settings. I would guess it belongs to sfx sound settings, but along with it you would automatically reduce step, crouch sounds etc.

As far as I am concerned there is not a way to reduce the gunshots only with nothing else being reduced along the way.

You might wanna check wether someone suggested an option for it in #996458713126797405 and if not open a feed for it yourself.

[static stag]

Thank you Baki! Appreciate a lot.

[jade nest]

Is this supposed to be permanent or temporary? At one of the place it shows permanent and at one of the place it shows temporary? What kind of clickbait is this?

[twilit rune]

supposed to be permanent. . .

[storm wasp]

The person can still log in to my pubg mobile account. Someone who knows better about account getting back? Someone can log in to my account i changed already the passwords but i think the person deleted my email and registered his own.

[light trout]

Sorry about yesterday, there was a display problem which should have been fixed by now. The permanent Dagger skin is available after purchasing Elite RP Plus for 1920 UC.

[river yoke]

Dear mate thanks for the reply, It still shows the expiry time of the dagger is 15 days. The skin already quipped in game inventory. I already purchased 1920 Elite Plus Pass. So there must be an in game bug that the dagger skin is already equipped for 15 days.

[storm flume]

Please contact the customer service for further assistance, @storm wasp. Refer to subpoint 5.4 in #faq for further information.

[light trout]

May I know your player ID? Also, could you please report it in #996546243859853424?

[river yoke]

5603060065
foysaL

[river yoke]

Here or any other server?

[light trout]

The #996546243859853424 channel in this Discord server.

[river yoke]

❤️ok I will do thanks mate

[light trout]

There was a display problem which should have been fixed by now. The permanent Dagger skin is available after purchasing Elite RP Plus for 1920 UC.

[night cloak]

Where can i give feed back

[light trout]

In #996458713126797405.

[stable kraken]

Can i Use X Mouse Porgram to make a shortcut to click on jumb button and climb button in the same time ?

[stable kraken]

@light trout@mortal apex

[split frigate]

When will the premium box be returned?

[clear spindle]

X-Mouse is not recommended.

[clear spindle]

After custom crate.

[worn edge]

After updae I am facing with this issue , i am pasting video here

[mortal apex]

You may create a post in #996546243859853424 regarding the issue.

[unkempt pecan]

When i buy prime plus do i get my bonuses and purchase gifts ?

[versed perch]

Hi after update to 2.8 i dont see the option to login via discord?

[cyan citrus]

The Discord login option is only available if you download the game from PUBG MOBILE website: https://www.pubgmobile.com/, @versed perch.

[cyan citrus]

You will be able to collect the purchase bonus rewards after purchasing UC from the shop in the game or through https://pubgmobile.com/pay.

A Prime Plus subscription awards 660 UC, 300 RP Points, Vouchers worth 1200 UC, and Crate Coupons worth 240 UC instantly. After that, players can claim 8 UC, 10 RP Points, and 50 AG every day. There are other perks associated with the subscription that you can find by tapping on the ''?'' option on the Subscription page.

[cyan citrus]

Hello! How may we help you?

[karmic skiff]

Very

[lone plover]

If anybody know a duo scrims server?
If yes please invite me to that server

If anybody know a duo scrims server please tag me

[twilit rune]

how to access UC counter?

@celest shadow

anyone?

in the game

[night cloak]

<@&481161015728406538> Hello, where and how to apply for PUBG mobile title?

[ornate thistle]

Do you mean the Currency Turnover page?

[twilit rune]

Ah yes, I found it

thank you

[mortal apex]

You may use #tournaments, #matches for such. We do host also weekly matches (Squad-Duo-Solo) and monthly events, which include tournaments, discord events and more with prizes included. Please refer to the pinned messages in #matches and #game-events.

[daring needle]

May i ask what is getting deleted in "recommended for deletion" in the manage storage section?

[unkempt pecan]

Cant i just buy 360 uc buy half the rp then buy the other half for half the price

[daring needle]

You can

The option to purchase the other half of the royal pass will be available as soon as you reach rank 50

[kind ruin]

@mortal apex my discord acc which was linked with my pubgm account is termred what shoud i do now?

[kind ruin]

@daring needle

[night cloak]

Unlink from discord

[fleet palm]

how can we generate and download highlights? It is not working anymore for emulator

[boreal osprey]

What happens if I change my region from whatever it is to another region ? Will I keep all my stuff ?

[ornate totem]

Yes @boreal osprey

@fleet palm Due to some issue, they have temporarily disabled top highlights

[boreal osprey]

So it won’t actually change my ms or anything like that ? Is there a cool-down for it ?

[ornate totem]

Yes, there is a cooldown. No change in ms will be there @boreal osprey

[boreal osprey]

Sweet

[ornate totem]

As you wont change server

[boreal osprey]

Yea pubg likes to release certain items for different regions but not in others so imma just swap mine 🤷🏽

[ornate totem]

Ok

[night cloak]

<@&481161015728406538> Hello, where and how to apply for PUBG mobile title?

[balmy dagger]

Hello

I have questions

[cyan citrus]

Hello! Please state your question.

[balmy dagger]

Can you give me a channel where me and my friends talk

[cyan citrus]

You can use the #chat channel for general conversations and #pubg-mobile channel for conversations related to PUBG MOBILE, @balmy dagger.

[cyan citrus]

There is no such title with the name you have mentioned.

Please do not use moderator role unless there is an emergency related to this Discord server.

[night cloak]

@cyan citrus How do we apply for a title

[cyan citrus]

Which title, @night cloak?

[night cloak]

phenomenon title

[cyan citrus]

There is no such title, @night cloak. You may share a screenshot of the title you are referring to.

[heady escarp]

I am on IOS so I cannot buy the RP Prime subscription. Can I log in on an android device, buy the subscription, and then log out and still have the subscription when i play on IOS?

[autumn dirge]

I have a problem in my game Mic

[lone plover]

@mortal apex i asked for a server

[tiny stump]

I too

I ask for hepl

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tiny stump. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Please add more details about the issue you are facing.

[tiny stump]

Ok

[native anvil]

We are unable to provide assistance with this matter. Please search for these servers yourself.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[burnt lion]

can y’all honestly bring back tencent? infinite level skins suck and are too childish

[native anvil]

If you have any feedback or suggestions regarding skins or the game in general, please don't hesitate to use the #996458713126797405 channel to share them.

[eager minnow]

how to host a giveaway

??

[minor knot]

Hi

[final matrix]

hello how are you ?
i need support who can help me ??

[frank cypress]

I already have 1K Followers and I still can't obtain the Club Star Title

[untold mortar]

@native anvil @cyan citrus
I am Adult and I am 19 but I cannot use my voice chat WHy ?
How do I change my information?
Plz do something about my problem

[sonic violet]

Hello friends.
What is the requirement to appear the button to generate report, to download the videos of best moments?
It doesn't show up for me.

[keen remnant]

Buen día, hoy inicié sesión porque mi compañera me dijo que me habían hackeado la cuenta; yo tenía de nombre Sharkmeleonn y tenía en UC un total de 1000, la cosa es que cuando entré tenía mi nombre cambiado por TOKIO y mi UC habían Sido gastados, los cuales necesito recuperar... No sé qué puedo hacer en estos casos

[civic estuary]

i get 5 copy rightstrike on my youtube channel

please help me

[bleak anvil]

You've already sent a message in #copyright. Wait for a response there.

[west hound]

Help

Anyone?

#questions

[chilly spade]

Please state your issue.

[west hound]

How should i contact pubg cs directly

[chilly spade]

Refer to #faq's subpoint 5.4 for very explained info on how to directly contact customer service.

Note- The only official PUBG MOBILE support
and customer service team is in-game and
[e-mail]. We never send you
an e-mail from [e-mail], or a
friend request or private message on Discord,
to offer you support. If someone impersonates
us to convince you of otherwise, block them
and report to Discord.

[lean venture]

how to report some1?

@hard blade

he copied me literally

i have proof also

if u want i can send the full text

[chilly spade]

Use #discord.

[kind ruin]

i have not log in

[night cloak]

@lime juniper happened in 2.8

weapon damage chart somewhere?

[pulsar temple]

This activity did not appear for me on the country of Turkey, the game ID 5189950588, and the Wi-Fi network, the device A52. Please solve this problem with the new update

[night cloak]

<@&481161015728406538> anyone can help

[night cloak]

Please only tag the moderation in cases of server-related emergencies. Wait patiently for a response.

[night cloak]

ok cutie

[night cloak]

There sure is: https://pubg.fandom.com/wiki/Weapon_Stats_for_PLAYERUNKNOWN's_BATTLEGROUNDS

[night cloak]

You may contact the customer service. Refer to #faq subpoint 5.4 on how to contact them.
Alternatively, you may write an email to [e-mail].

Note this: #questions message

And please use english language for any future communication on this server as of #735483472432594994 subpoint 3.1.

[night cloak]

You may contact Piston privately on this matter.

[night cloak]

You'll have to elaborate the issue you are facing, so that someone can try and help you with it.

[night cloak]

Use 3rd login

[kind ruin]

Didn't link

[night cloak]

Recover your account then@kind ruin

[kind ruin]

How

[night cloak]

You may contact the customer service. Refer to #faq subpoint 5.4 on how to contact them.
Alternatively, you may write an email to [e-mail].

Note this: #questions message

[untold mortar]

@native anvil @cyan citrus
I am Adult and I am 19 but I cannot use my voice chat WHy ?
How do I change my information?
Plz do something about my problem

#pubg-mobile

Plz do something Mod
I am Scrim player
Without voice chat I cannot play well

[night cloak]

same prob

[untold mortar]

In scrim Without voice chat
U can do is waiting to die

[night cloak]

bruh

[untold mortar]

#questions @native anvil @cyan citrus
I am Adult and I am 19 but I cannot use my voice chat WHy ?
How do I change my information?
Plz do something about my problem

[night cloak]

Please don't spam, @untold mortar. Someone will come back to you eventually, @night cloak.

you mean maybe after 72h

[night cloak]

You can always try contacting the ingame customer service for quick response.

[untold mortar]

I don't get it so I come here

[night cloak]

in game you gonna wait at least 24h here in discord 72h so yeah thanks for the help

I was playing on the Turkish server in Turkey. I'm in Moldova now, but it doesn't match me with the Turkish server. Instead, it matches with Azerbaijanis, Russians and Arabs. is there a solution to this? How can I match with the Turkish server while in moldova?

[untold mortar]

In game all night and discord 24h
Thank for help

[night cloak]

you can't only if one of your turkish friends who live in turkey started the match

[night cloak]

exactly

Nah it doesnt work either, when they come, we all play in different lobbies, not turkish one unfortunately

[night cloak]

maybe the mods have a way keep asking

[untold mortar]

If mod didn't tell me or Not reply I will Quit pubg

I will tell to PUBG Myanmar to do something with Discord mod

[night cloak]

that's the point they don't care

[untold mortar]

I sent pUBG mail 17 time but didn't reply

[night cloak]

Don't misuse this channel, guys. For discussion use #pubg-mobile and #chat.

As for the moderation, refer to section 7 in #735483472432594994 and notice that all the mods here are volunteers.

can't tencent pay for some real mods to help players in discord?!

yes they can but they won't because they don't care

[tired fractal]

nope

[night cloak]

https://tenor.com/view/photo-of-nerd-emoji-emote-gif-26220991

[tired fractal]

even error doesn't care, everyone is reporting the 90fps lagging when recording and she says its not a bug 💀💀

[night cloak]

Because it is not. For discussion use #pubg-mobile and stay respectful.

[untold mortar]

I am very upset right now
I think mod are useless

[night cloak]

all that i can say huh woman

[night cloak]

stop simping cutie

[night cloak]

don't think they are useless no need to think about it

[tired fractal]

explain how its not a bug, game runs perfectly in 90fps, even in guided access, but as soon as you record 45fps how is it not a bug

[untold mortar]

#questions useless mod ?

[tired fractal]

[earnest merlin]

How do I contact technical support because my account was stolen?

[night cloak]

Check #faq subpoint 5.4 or write an email to [e-mail].

[earnest merlin]

I did not receive the page after this. I corrected the data and it takes me back to the same page. What should I do?

[night cloak]

You may refer to what the message says.

[soft laurel]

metro royale down rn?

[hoary quarry]

how to get invitation code to creat Wow ?

[night cloak]

<@&481161015728406538>

[vital rover]

It is a ingame bug

[night cloak]

Refer to the second paragraph of this message: #questions message

[vital rover]

After the new update Iphone 13/14 users cant record while using 90fps when are they gonna fix this bug? It happened in bgmi before and they fixed it

[night cloak]

Do you mean can't record as in simply unable to activate screen recordings or as in the experience of a delay while recording?

[hoary quarry]

How to get invitation code ?

[night cloak]

Apply as WOW Creator as instructed in the message pop-up on the screenshot you have provided.

[hearty river]

hey ı need help

@static sleet

[night cloak]

Elaborate what you need help with, to receive it...

[hearty river]

There is a coupon for pubg from galaxy store

[night cloak]

actually no one cares even if i mentioned

[hearty river]

how can i use it

I couldn't find any information from the galaxy store.

I can buy everything for the same price when it should give 90% discount

what can ı do? @night cloak

[hoary quarry]

Sorry، my English is not good

[night cloak]

Try using a translator then.

[night cloak]

Are you implying, that you have coupon vouchers for PUBG MOBILE through your galaxy store account and you cannot use them?

[hearty river]

Yes

There is no change in price when making payment

[hoary quarry]

Where's the pop-up ?
@night cloak

[night cloak]

On the screenshot you have sent earlier: #questions message.
You may tap on the highlighted part in yellow saying: 'Tap here to learn how to get one'.

[hoary quarry]

Ok 1min

[night cloak]

@lime juniper bruh fr

my squad is waiting

[hearty river]

@night cloak ?

[hearty river]

.

[night cloak]

I am not aware of any Galaxy Store coupons and surely cannot help you on how to use them. You might want to wait for someone else to help you.

[hearty river]

who can help me?

[soft laurel]

when is metro royale gonna be up again?

[icy flame]

Yes?

[wicked tundra]

<@&481161015728406538>

[night cloak]

You would claim exactly that. State that you haven't made any purchases at all.

[wicked tundra]

🤔🙄

[icy flame]

Yes?

[frank cypress]

I've reached the requirements of Club Star title achievement and I didn't receive the Club Star title. I have my own Videos and 1 highlight edit of Levinho's Video, I put a note that I'm not the real Levinho and just a Big Fan and to entertainment only. @cyan citrus @light trout

[obtuse marsh]

<@&481161015728406538> i need help

i am getting this messege from last 2 weeks

i bought iphone x and i thought that this is my device issue

and i shifted to Aqous R2 For Gaming

[night cloak]

mods sleeping very well

no one helping

[tired fractal]

yes so they can fix it, but they wont

[tired fractal]

it lags like hell when recording

[night cloak]

Then by saying 'This is not a bug.' I would suppose it is being confirmed, that this issue relates back to iOS systems, not the game.

[night cloak]

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

what is the point of you are a mod if im gonna contact the customer service anyway

[cyan citrus]

We only provide community support on this platform. We are moderators of this Discord server. However, if you do not receive a response from the customer service within 14 days, you can let us know.

[dry pawn]

Where is option to turn off marking sound?

[cyan citrus]

You can find it in game Settings > Controls > Advanced Controls > Match Auto Messages under Assist Features.

[copper carbon]

hi, my facebook account is hacked with was accociated with pubg and not able to recover my facebook account, how can i get my pubg account back? help

[wicked tundra]

@cyan citrus

[cyan citrus]

How may we help you, @wicked tundra?

[tired fractal]

then how come it was fixed in 2.7 for 14pm day 1 of the update and day 2 it was back, also now in 2.8 13pm users are complaining aswell and you are still saying its ios bug?

[wicked tundra]

Please do not ignore members... I have not made any purchases in the last 6 months. What should I choose?

[cyan citrus]

All the required information should be provided to the in-game customer service, @wicked tundra. They may not be able to proceed with your request otherwise. If you have any questions in this regard, please ask them directly to the in-game customer service.

[night cloak]

you can't recover your account if you haven't

[wicked tundra]

The question is very simple. I have not made purchases. Should I choose the amount 0 and any date with it?

[cyan citrus]

We are unable to answer this as all account related issues are handled through the customer service, so please redirect your questions meant for the customer service to the in-game customer service.

[frank cypress]

@cyan citrus Can you answer this?

[untold mortar]

@cyan citrus

How to fix voice chat problem
I am Adult

[jade nest]

Just checked again and it doesn't seem like clickbait anymore

[untold mortar]

@cyan citrus How to fix voice chat problem
I am Adult

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @untold mortar. Refer to subpoint 5.4 in #faq for further information.

[untold mortar]

@cyan citrus

[cyan citrus]

Please refer to this, @untold mortar.

[crystal arrow]

i HAVE completed 15 days AND its still showing

please hlep me

[storm flume]

Please contact the customer service for further assistance, @frank cypress. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please refer to that notice again. It is not about the requirement to log in for 15 days. Please contact the in-game customer service should you require further assistance with this.

[frank cypress]

Whenever I click the screenshot optional it says format error.

[cyan citrus]

It looks like you are trying to upload a video recording. @frank cypress. Please take screenshots and upload the screenshots instead.

[frank cypress]

What do I have to put when I'm only trying to get the Club Star title.

Like it wants me to fill up everything.

[cyan citrus]

What is the numeric user identification of your account?

[frank cypress]

51792878242

[cyan citrus]

Try to use this category and make sure that you add all the details clearly and describe your issue properly, @frank cypress. Attach the above screenshots as well. After submitting a request to the customer service, wait patiently until they get back to you.

[frank cypress]

What is Item Quality?

[uneven forum]

please help me for PUBG partner

[cyan citrus]

You can enter the quality of the title you have not received. Make sure that you enter the details in the ''Issue Description'' that can illustrate the issue you have encountered and attach screenshots.

[cyan citrus]

Hello! What do you need help with?

[frank cypress]

You mean like Legendary or Mythic?

[uneven forum]

help me

[cyan citrus]

Correct.

[uneven forum]

help me for PUBG partner

[cyan citrus]

We are unable to help you if you do not ask a question, @uneven forum. Please add more details about your concern.

[uneven forum]

I want to get the PUBG Partner title and I produce content, how can I get this title?

help meeeee

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @uneven forum.

[fading rose]

Is my pfp allowed

[full drum]

May I know which #faq subpoint for this issue below?

[night cloak]

how can I email pubg mobile support? I have subbmitted unlink acc claim from the game but there rea extra info i gave which was not precise and i cannot submit again

[bleak anvil]

PUBG MOBILE's customer service e-mail is: [e-mail]. However, for your issue, the in-game customer service is the best place to contact. You may try contacting there again, once you are able to, and explain your issue with the correct details.

[tame ermine]

When is the work done giveaway

[tame ermine]

.

[sage bobcat]

I installed my pubg app and downloaded all the resources and maps still I'm not able to see the skins of my teamates and enemies. So I repaired the game still the problem is not fixed. -_- what should I do to fix it.

[wraith elk]

!rank

[storm flume]

The !rank command is disabled in this channel, @wraith elk. Please execute the command in #481204134859505684 instead.

[night cloak]

guys

i wanna play how can i fix this

im fkin late already

[ebon nymph]

sus

Very sus

[untold mortar]

U are not Answering my Question; I asking how to fix Voice chat not working
I am not 16 and Europe
I am Asia And i am 19
Plz do something about my problem

[night cloak]

no no no no no wait wait wait wait wait wait wait wait

Hey, do you know how to solve this? I was playing on the Turkish server in Turkey. I'm in Moldova now, but it doesn't match me with the Turkish server. Instead, it matches with Azerbaijanis, Russians and Arabs. is there a solution to this? How can I match with the Turkish server while in moldova? @cyan citrus

[sinful leaf]

Greetings
I'm a PUBG Mobile OG player.
I've just bought a new phone, an Iphone Xs Max.
Can I have the in-game sensitivity for this device so increase my performance as well as recoil control ?
I use Gyro too.
Thank you.

[clear spindle]

You could ask about this in #pubg-mobile, @sinful leaf.

Report it in #discord.

[sinful leaf]

Okey thanks

[stable kraken]

if i didn't buy it what i will get in the rp when i buy in normal way not pre orrder . ?

[night cloak]

okay thanks, also is it possible to lose gun skins or outfit when your acc is hacked and you cant login anymore? I've lost 100+ classic crates before completely disappeared and no trace of rewards in my inventory, if it was used in my acc. hacker someone transferred it?

[bleak anvil]

That doesn't seem to be possible as there's no feature available in-game to transfer the items available in the inventory of an account to another.

[night cloak]

okay, does that mean If i somehow get my acc back my gun skins, etcetc wont be gone?

[bleak anvil]

You're correct, no item will be gone as there's no way to transfer or destroy items.

[night cloak]

okay and one more thing, one of my mate who got their acc hacked told me the in-game unlink claim support did not work for him. Do you know anyone who actually got their acc back with that procedure?

is it really legit?

[bleak anvil]

Yeah, I have once seen one player here who has claimed to recover their account through the in-game customer service.

[bleak anvil]

Of course, if you can provide all the information correctly, you're most likely to recover your account successfully. And, the account recovery process has been much updated compared to the past. So, you may hope for the best. Good luck!

[night cloak]

alright thank you alot,

[sage bobcat]

I installed my pubg app and downloaded all the resources and maps still I'm not able to see the skins of my teamates and enemies. So I repaired the game still the problem is not fixed. -_- what should I do to fix it.

[wraith elk]

@remote stratus

[remote stratus]

؟

[wraith elk]

Look ser

Scams

don't talk to them

[hollow heath]

Can I have pubg wow discord link

[grand star]

The investigation review system only 15 videos for othere level the limit will be extended?

[tepid lily]

Yes, it will be extended in 2.8 update

[grand star]

How many videos could be daily limit

[cyan citrus]

Sure. You can find it here: #news message.

[modest plaza]

@cyan citrus the voice chat not working issue is still presistent despite doing what u asked eg repairing and turning developer options off. Even with the new update this annoying glithc isnt fixed and keeps happening on cellular data.
Device: Oneplus nord n10

[frank cypress]

I think this achievement is bug because it won't be obtain even if you're already have 1K Followers on Club it needed to have like more a bit followers to be obtain. If you look closely I thought it was stuck at first but after some people follow me it gained. I hope this has to be fix

[quartz siren]

Hello there i have questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quartz siren. Remember to read through #faq before asking questions in the support channels.

[quartz siren]

This is fake page in Instagram

Impersonating another page's name

It's fake

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @quartz siren.

[queen urchin]

Seriously u make the G stuff limyied for week

U successfully make this new thing trash again

We want spend money on the game and you limited us

[native anvil]

Can you provide a video recording of your followers count and the achievement you didn't receive? This will help us to better understand the issue.

[native anvil]

Please feel free to provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[gusty shadow]

why is the game not starting ? in emulator

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

▫️ https://www.gameloop.com/.

[bold turtle]

Can I be banned for having root on my device?

[native anvil]

You may create a post of the issue in #996546243859853424 in compliance with the channel's pinned instructions.

[native anvil]

I will make sure of that and get back to you as soon as I confirm.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @tiny stump. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[drifting sapphire]

Can anyone please help me get perfect sensitivity for my phone which is redmi note 10 lite with snapdragon 720g processor, dm me if you can help me

[native anvil]

Sensitivity varies from player to player due to several factors. However, you can adjust your own sensitivity in the training grounds, or ask other players in the #pubg-mobile channel for help.

[drifting sapphire]

@native anvil No one helping me in #pubg-mobile they are talking about kids

[native anvil]

I recommend that you create your own sensitivity settings. Sensitivity depends on a number of factors, including playstyle, personal preferences, experience, and practice. Therefore, it is not always certain that you will be able to achieve the same performance or weapon stability as another player when using their sensitivity settings. You can watch many videos on sensitivity to learn how to adjust it, then practice with it. With time and practice, you will be able to create your own sensitivity settings that are comfortable and effective for you.

[drifting sapphire]

@native anvil Can you dm me sir

[median vale]

Iam on PUBG mobile cheating paltform and you removed my title and UC.I didn't report inaccurate except one how is it 60?

[native anvil]

Please ask your question here.

[native anvil]

You can refer to the "Description" for more details. You can also use #1021559518490009712 to find help from other reporters.

[signal tulip]

Just came here to ask is a dns safe to play pubgm on? Cuz just saw some YouTube videos on how to get good ping on data and someone suggested that.. I had a doubt it might get my account banned or something so is it safe? If not what can I do.. my data gives me 54 ping minimum and I want a 20 ms lol, I’ve seen some Pmpl players getting 20 ms on data continuously through their montages.. 🙂

[clear spindle]

Using DNS is safe, @signal tulip.

It is better to adjust those sensitivity settings by yourself and try in Training ground or else can ask about these in #pubg-mobile.

[fair salmon]

Can you stop some people sending you pubg notifications?

[signal tulip]

Recommend me some dns pls @clear spindle

[clear spindle]

Refer #faq 4.3

[vocal fox]

After update cant download a single piece of resource pack not even maps
have reinstalled entire gameloop - swithced accounts - repaired , but it doesnt fix

[untold mortar]

How to fix ?

@native anvil

[drifting sapphire]

@night cloak bro if you know about Best sensitivity for redmi note 10 lite then pls dm me

[vocal fox]

pls help

[past thistle]

I want to speak with the customer service of PUBG Mobile

[chilly spade]

Refer to #faq's subpoint 5.4 for very explained info on how to directly contact customer service.

Note- The only official PUBG MOBILE support
and customer service team is in-game and
[e-mail]. We never send you
an e-mail from [e-mail], or a
friend request or private message on Discord,
to offer you support. If someone impersonates
us to convince you of otherwise, block them
and report to Discord.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @gaunt sage. We may otherwise have to mute you.

[delicate pumice]

how do i create idle not harmful bots in WOW mode?

[nocturne beacon]

can someone confirm if u still get conqueror season rewards even if you drop below conqueror by the end of the season?

[cyan citrus]

Yes. You will receive season rewards according to your highest rank that you reach last season.

[cyan citrus]

You may join the World of Wonder community for guides and questions related WOW game mode: #news message.

[storm flume]

Please contact the customer service for further assistance, @untold mortar. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website.

[keen ravine]

Hi everyone. My account was hacked. I need help

[sage bobcat]

I installed my pubg app and downloaded all the resources and maps still I'm not able to see the skins of my teamates and enemies. So I repaired the game still the problem is not fixed. -_- what should I do to fix it.

Please reply me

[steep creek]

Hi anyone there ?

[bleak anvil]

Please contact the customer service in-game for further assistance in this regard.

[cyan citrus]

Hello! What is the numeric user identification of your account?

[honest sedge]

What's vanguard one title ?
Is it permanent?
How to get it ?

[modest plaza]

5708303151

[sage bobcat]

Kindly help

[amber kraken]

I cant change my picture for the linked email for a week
But the photo was quite normal, just my country flag with the white mummy set on it
Can i do a thing for that?

[rough pivot]

Pubg after update:
1- lag and drop frame
2- voice/mic problem loby/ingame
3-ping always hight when playing with mod

4- will delete pubg soon if this problems still

[amber kraken]

@rough pivot Use #996458713126797405 to give your feedbacks and suggestions

[tiny stump]

Hi

[verbal abyss]

Will the new crossbow tactical attachment be added to classic mode ?

[wet gorge]

how to get picperms?

[little rain]

Any news about old erangel map and night mode?

[quick acorn]

I'm on ipad pro 12.9 5th generation, i enabled the 90 fps on a smooth graphics but it seems the 90 fps is not working for me, any solutions?

its like an extreme frame rate not 90 fps

[karmic nest]

#questions
Damage indicators didn't show up, the examples are in the photo below.
Chronology:

1. when I was trying to use gfx tools and decided to stop using it then this bug comes
2. I was logged in with my acc from Facebook then when I was playing in rank or tdm the damage indicators didn't show up (examples in the pic)
3. I'm already uninstalling the game 3 times but it never works at normal again.
4. Strange thing that when I login again with different social platforms like google and twitter I never face the bug again like it's weird.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @karmic nest.

[karmic nest]

#questions
Damage indicators didn't show up, the examples are in the photo below.
Chronology:

1. when I was trying to use gfx tools and decided to stop using it then this bug comes
2. I was logged in with my acc from Facebook then when I was playing in rank or tdm the damage indicators didn't show up (examples in the pic)
3. I'm already uninstalling the game 3 times but it never works at normal again.
4. Strange thing that when I login again with different social platforms like google and twitter I never face the bug again like it's weird.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @karmic nest.

[bleak anvil]

The Vanguard One title is given to a select number of players at the community team's discretion. It's given to a player for a certain duration as long as they fulfill the requirements to have it.

Here, you may get a chance to get it from the following places: #cheating-news/#opportunities /#1092923511019942039. Go through those channels to learn more.

[iron wind]

How to contact the developers of pubg mobile, the account was hacked, support does not respond for 2 years, I want to restore the old account, I am a real person, there is also a photo and video confirmation that this is my account, budlaska, the developers can contact me to restore the account, all the evidence, I can prove that this is my Telegram account, my Telegram @warm trout0_M_A_007

[storm flume]

Please contact the customer service for further assistance, @iron wind. Refer to subpoint 5.4 in #faq for further information.

[balmy ether]

How many players can join a custom map on wow?

[modest plaza]

Whats the update @cyan citrus

[naive steppe]

my account got hacked

i have submitted the claim but it is taking too long... the hacker would have deleted my friends or removed my clan

[night cloak]

The file claim might take up to days.

[naive steppe]

but he is asking for money

[night cloak]

Do not pay him anything.

[naive steppe]

but he is threathening me that he will remove all my friends and clans

[night cloak]

I suggest you do not answer the hacker in any way. Wait for the customer support to reach back out to you.

[naive steppe]

how long will they take

[sage bobcat]

I installed my pubg app and downloaded all the resources and maps still I'm not able to see the skins of my teamates and enemies. So I repaired the game still the problem is not fixed. -_- what should I do to fix it. I asked this question several times no one is replying

[tawny hedge]

Hello i reached lvl 25 and also i purchased uc but whenver i try purchase anything from shop it showing this message what will i do ? please resolve the asap

[naive steppe]

will i be able to get my account back if the hacker changed all my details

he even deleted my friends and my synergy is all gone

[tawny hedge]

51991473868 this is my uid and pleas help me

[night cloak]

As far as I am concerned a response can possibly take up to 7 business days but mostly comes a lot quicker than that.

[naive steppe]

can they retrieve my synergy back?

[thorn bluff]

What is in the eSports crate?

[night cloak]

If you claim your account successfully and prove that you're the original owner, then you are likely to get the account back. As for ingame achievements and currency I cannot give you any information. You may talk to the customer support about it in case of a successful file claim.

[night cloak]

Nothing as special, some silver and vouchers from my experience.

[tawny hedge]

@night cloak any solution?

[naive steppe]

thank u

[night cloak]

You may wait for a day and/or contact the customer service about the cause of the suspicion regarding your account.

[tawny hedge]

almost 2 days same thing showing

but other things i can do like spins and free pop sent and all

[sage bobcat]

Why I'm not able to see the skins of my teamates and enemies even after downloading all the resources pack? I repaired the game still the problem is not fixed. i uninstalled the game as I didn't have that much space in my phone and this problem happened after installing it again .

[tawny hedge]

but cant purchase from shop with uc

[night cloak]

Then you may write an email to [e-mail] or contact the customer service as of subpoint 5.4 in #faq. The restriction most likely did not come by accident. You can ask for it's length and cause at the customer service.

[tawny hedge]

how many days u have to play that the account is valid or not they think?

[sage bobcat]

Why are you ignoring my message?

[night cloak]

I do not have any information on that. You can either contact customer service or wait wether there is someone else in this community feed to tell you.

[tawny hedge]

okay actually my account is new so only 1 week have past maybe thats the issue

[sage bobcat]

Bot

[night cloak]

Can you check your devices settings and see how much space PUBG MOBILE takes up for you?

[sage bobcat]

I'm using android.

[night cloak]

And you are not seeing any skins at all, or just specific ones, @sage bobcat?

[sage bobcat]

I can see some of the skins. But not all.

[night cloak]

Make sure you download the entirety of game resources to see all of the different skins.

[sage bobcat]

I had to download all the skins of my inventory one by one even after downloading all the resources pack.

I downloaded everything except some of the maps.

[night cloak]

Then you most likely have been able to see the skins, that you own yourself, but not the one's you do not, correct?

[sage bobcat]

Yes

[night cloak]

As you said, that you have downloaded the entirety of resource packs already and tried reinstalling and repairing, I can only advice you to look into #996546243859853424 and create a feed in case there hasn't been anyone else facing the issue you are having.

Alternatively you could try repairing and reinstalling again.

[sage bobcat]

Ok 😑🥲

[valid parrot]

can i ask will the galaxy tab s9 ultra have 90fps? @lime juniper

[night cloak]

You can play on 60fps on the tab s9 ultra. Are you playing on it currently?

[valid parrot]

But it will not have 90fps?

[night cloak]

Well, according to this article: -- it will.

[valid parrot]

Oh ye thx im thinking of upgrading my s7+ and it have 90 so i was confused it will not have

[night cloak]

Note that an article like that is not a guarantee, but it's all help I can provide.

From what I personally saw, the S9 Tab Ultra used to be on 60fps. That could've changed in the newest version, but you'll have to wait for someone else to approve of that.

[valid parrot]

the devs didnt make that link?

[stable kraken]

how i can activate this in my account ?

[quick acorn]

@cyan citrus

[night cloak]

In your ingame settings > Controls > Advanced Controls > Assist Features > Main Screen Audio Markers > Classic Mode.

[night cloak]

You may post that in #media if there is no bug or question related to it.

[thorn bluff]

How & from where can i get the Vanguard Title?

[sage bobcat]

This my friend's profile and I have to download everything

The skins that I don't have in my inventory.

[night cloak]

It is a special title given to specific players only. You can achieve for example by winning #1092923511019942039 or by being a top reporter (#1077761379638984765) as you can see in #cheating-news.

[night cloak]

I understand that you are facing a bug and I saw that you found an open feed about that issue in #996546243859853424. You'll have to wait for response now, please be patient and provide any material and data related to the problem in the corresponding feed I mentioned.

[thorn bluff]

Can you guide me. How can i become a reporter?

[sage bobcat]

search it on YouTube regarding any titles. There are lots of videos regarding all the titles. I hope it helps

[night cloak]

I personally suggest you contact any top reporter privately to get advice on that topic. You can also contact me privately but I can only provide theoretical help, cannot speak from actual experience as reporter.

[sinful leaf]

Excuse me where can I get help with getting better in the game ?

[night cloak]

You can try discussing on that in #pubg-mobile or find proper teammates in #1092960389219766342. Other than that gun-power and movement skill is achieved by finding fitting settings for you and your device and then practicing it. Practice makes perfect and experience comes with time, to get any kind of help along the way you might want to give above mentioned channels a try.

[solar ether]

Hello, where can I find someone to help me recover the stolen account?

[quick acorn]

Contact support

[solar ether]

how

[solar ether]

how

[night cloak]

Refer to subpoint 5.4 in #faq or write an email to [e-mail] alternatively.

[solar ether]

I have previously requested a recovery file or what is called, and I sent them via e-mail, but they did not help me with anything. I have many proofs that I can present!!

[night cloak]

Then kindly do so. Someone will surely help you if they can. Alternatively, you could try contacting the customer support again.

[solar ether]

Thanks my friends, I will try

[scenic magnet]

Hey , no pmco for Europe region?

[cyan citrus]

You may use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Esports.

• https://discord.gg/esportspubgm

[remote spruce]

I need some help

[stable kraken]

how to get this ?

[remote spruce]

I need some help?

[stable kraken]

@night cloak

[remote spruce]

My little brother’s account got scammed by a friend. Can someone assist me ?

[hazy obsidian]

do you have UC Recipts ?

[remote spruce]

No. I just want to know what happened to account. Like only want to know if account was link washed or moved to any other version?

[hazy obsidian]

What were the links associated with the account previously?

and how got scammed, any changes in social media account or something ?

[remote spruce]

Twitter Facebook email and number

His friend had twitter. But now when any other login is tried, it says to make new account however twitter is scammed by his friend

[hazy obsidian]

meaning account now with you , just turn on 2fa .

[remote spruce]

Not with me

When i login

It says to make new account

[hazy obsidian]

try to login in phone or email or facebook..

[remote spruce]

Tried all

Everything says to make new account

[night cloak]

It states the requirements below. You'll have to reach a certain amount if Club Likes.

[hazy obsidian]

so just wait a moderator bro @remote spruce .

[remote spruce]

@night cloak

[stable kraken]

how much likes ?

[night cloak]

You might want to check rewards in the club itself, you'll most likely be smarter afterwards.

[stable kraken]

😅 no thing shown in club section

[night cloak]

You may contact customer service.

[remote spruce]

Where ?

[storm flume]

Please contact the customer service for further assistance, @remote spruce. Refer to subpoint 5.4 in #faq for further information.

[timber rose]

Why pubg moderators doesnt anwer fps problems i have post in bugs channel about 2 mounths and still no responds?

İ have too much evidance but no responds or fix

İ opend this post in 2.7 now 2.8

[keen coral]

My account was stolen, help.

[night cloak]

Same, try the help service?

Anyone know what this mean?

How many times I purchased uc on that day? Or how much uc total.?

@bleak anvil

[night cloak]

<@&481161015728406538>

[keen coral]

I already tried it and I didn't

[night cloak]

wym

[fresh furnace]

Sorry, I need to recover my hacked account!

https://tenor.com/view/this-is-so-sad-gif-25352430

[solemn lion]

Is there a solution to return the gmail if it is lost?

[tropic hawk]

Total

[tropic hawk]

Can you log in?

[night cloak]

what if you purchase uc multiple times that day? you calculate all of them or just pick one purchase amount?

[solemn lion]

I can fear the account, but Gmail does not

[tropic hawk]

Only one payment and not a total for today
It requires you to place two payment processes so that you put the quantity and date of the one payment receipt

[fresh furnace]

How can I try to contact customer service again.

How to say to be able to recover my hacked pubg mobile account!

[tropic hawk]

^

[solemn lion]

Will this be a final solution?

[tropic hawk]

Yes

[solemn lion]

okay , thx pro 🥰

[fresh furnace]

Ok, but when I sent "Hacked account claim" I already sent the request many times and it was not approved.

Why was it not approved :(.

[tropic hawk]

you are welcome 💗

[tropic hawk]

You must send all the information required of you correctly, so that there are some requirements that need to be submitted at least 2 of them, besides that the verification of account ownership, most of which must have account activity in the last 6 months

[night cloak]

thats so confusing

[fresh furnace]

Ok I understand, but my account was stolen 7 months ago, do you think you can recover my account?

Well, I put all of them in, only UC money registration since 2020 and it was not approved.

[tropic hawk]

After 6 months, this means that the information is invalid.

[solemn lion]

What is the problem? @tropic hawk

[tropic hawk]

Make sure you write your ID correctly!

[fresh furnace]

I have question number 14.-"Is there any other information you would like to provide?

What do we put in the answer? or explain how my account happened?

[tropic hawk]

If you would like to provide additional information you can provide it here

[fresh furnace]

ok, I have question number 12.- Provide your purchase records from 30 to 180 days ago."
I haven't bought anything, I only have registration since 2020! Put UC data from 2020 or don't put anything?

[tropic hawk]

^

[night cloak]

@tropic hawk can you eloborate it?

[normal perch]

Is All talent Championship Redemption store glitched?

[night cloak]

this shiit is so confusing can someone help??

<@&481161015728406538>

[tropic hawk]

Purchases made 3 months ago are invalid

[night cloak]

no the singne uc purchase amount??

makes no sense

Does it mean UC purchased total in one day?. What if you purchase UC on the same day multiple times, are you suppose to just choose one of the purchase or calculate all the purchased UC as total amount?And if so, for example, we can purchase "1500" UC but it gives "+ 300" which is "1800" total. Do we put that as "1500" or "1800"? 
Or does it mean how many times we bought the UC on one day? (eg, 3 times ,5 times ,8 times.)

answer this pls

[fresh furnace]

bro just put a record of your order each one.

That is, you bought the same day, put the same date and different UC that you recharged.

[tropic hawk]

1800

[night cloak]

ok, what if I buaght uc like 5 times that day?

I basically just choose one?

what abt this question?

the country i played from? or the server i played in, like asia na eu etc?

[fresh furnace]

your lost account rememberDo you remember which flag is which country?

[night cloak]

yes australia

[tropic hawk]

Minimum to place 2 purchases and maximum to place 5 transactions so you can add each purchase separately

[night cloak]

so the country you played from, not the server you p[layed in?

[fresh furnace]

so put Austrialia

[night cloak]

ok

[tropic hawk]

From

[night cloak]

ok got it

[fresh furnace]

Yes, put + your date on the same day. just put different UC on the same date.

I mean
09/10/2023 uc 300
09/10/2023 uc 300
09/10/2023 uc 60

example bro

[night cloak]

my prev claim was not accepted thats why got me dead confussed

[night cloak]

ok thanks

thank you @tropic hawk @fresh furnace

[fresh furnace]

brother me too was not approved several times like 23 times.

I felt my account is 4 years old, someone accessed my hacked someone else's account.

[night cloak]

23 timess???? tfff

email them "[e-mail]"

they responded to me in 3 days

[fresh furnace]

Ok!

[tropic hawk]

Email won't help.
The only way to retrieve the account is through the Help Center @fresh furnace

[fresh furnace]

😦

[night cloak]

they said 'pls do not hesitate to contact us" for furthur questioons

[tropic hawk]

they said 'pls do not hesitate to contact us" for furthur questioons

[ruby blaze]

How to get redeem code

[tropic hawk]

https://www.pubgmobile.com/act/a20180515iggame/

[ruby blaze]

How to get wow invitation code

[tropic hawk]

The code is for specific people only, in addition to that it is only to skip the review period, so you must wait for the review period, which is 30 working days, after which if your request is approved, the core feature will open for you without the need for the code

[ruby blaze]

Thanks

[tropic hawk]

You are welcome

[timid glen]

Hello PUBG players all over the world,

I wanted to ask, if anyone has any information regarding "PUBG x ALAN WALKER cover contest"at the event https://www.pubgmobile.com/id/event/PUBGMOBILEXAW/

Since a week ago the information was said to be from September 4 to September 10 There should be a voting announcement in game. But it's NONE.

And the finalists or contest winners will be announced on the website BEFORE September 10th.
However, until today (11 September) there is no updated information regarding this event.

Even on a web page, you can still submit your work for contest that should have ended and closed since 1 September 2023.

Does anyone have any information regarding this?
Thank You

[normal perch]

?

[sleek raft]

Same question, can anyone answer?

[rapid bramble]

What does it take to apply for wow creator

[tropic hawk]

Regular players can file an in-game application if they meet certain requirements.

• Rank of Diamond and above.
• Merit score of 95 and above.
• Played minimum 2 World of Wonder map games within the last 7 days.

.

[civic estuary]

#copyright

[rapid bramble]

Thanks

[slow ruin]

After the latest update, the game crashes too much

[slow ruin]

I did it already But it keeps crashing in the lobby

[tropic hawk]

** State the following information: **

Id :
Server:
Device:
Network:
State:
Your operating system version:
Picture/video description of the problem
** When the problem occurred **

00.00.2023 | 02:00 UTC+0
Here please »
#996458713126797405

[mighty barn]

Hey pubg mobile

I need code for verification

For creating please

[night cloak]

hi

[wide dove]

Hi

Me device has snapdragon 888 it's Xiaomi 11t pro why it's doesn't support fps 90 and 11t does

@celest shadow

[celest shadow]

If you cannot access the 90 FPS option despite of your device meeting the minimum hardware requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6. For further information, please refer to the pinned messages of this channel.

[wide dove]

Ok ty

[wide dove]

what is User Identification
I don't understand

[celest shadow]

Your PUBG MOBILE ID.

[wide dove]

Oh

[jade cypress]

Anyone knows if dodge collab will be available in all regions?

[tribal skiff]

What is the maximum amount of friends you can have in game?

Whats the maximum amount of friends you can have in the game?

Ok dont worry about that

[wide dove]

200

@celest shadow I submit me device in that link you give me there will be 100% chance 90 fps option will be available in me device for the next update I'm sure it's support it's it's has 120hz and it's has snapdragon 888 but the chance is 100% ???

[hearty temple]

How many people can give PUBG likes per day?

How many people can give PUBG likes per day?

How many likes can we give per person?

[shadow light]

Yeah they can use it to steal the acc from the help centre with that information

[hearty temple]

How many people can give PUBG likes per day?

[flint sail]

Hii

[clear spindle]

There's no limit on that, @hearty temple.

[queen citrus]

Realme 7 Doesn't Even Support 60 FPS (Extreme) Please Do Something

[sharp crest]

My youtube channel got terminated last night. You guys striked my channel over 200 times. Im sorry if i broke one of your rules. I did not do this intentionally. But when i try to email you guys im blocked. I will delete every reminence of pubg mobile from my youtube channel if you want. Ive done paid events for pubg mobile and AMG and i really dont understand what happened here. Please help.

@polar marsh

So how did [e-mail] get my channel removed.

[steep pine]

@lime juniper I don't need 90 FPS realme 7 / does not support 60fps gaming is too much laggi even I got 90 hz display and MediaTek 95 gaming processor

[cyan citrus]

We will try to get a confirmation regarding this and get back to you.

[urban comet]

What are the components of these packages in Google play point

[swift tartan]

Why when pubg says we sent u code verification to login I don’t receive anything on my email?

[jade cypress]

Did you check spam folder?

[swift tartan]

I did nothing appears there too

[night cloak]

Buy then send ss

[urban comet]

@night cloak I want to know what this is before I buy so I'm asking

[night cloak]

@urban comet

[abstract root]

Samsung galaxy A12 SM-A127F/DS sensitivity guys

[night cloak]

Don't know about dynamic rhythm pack@urban comet

[urban comet]

@night cloak thanks

@night cloak I've tried searching for it and haven't found anything

[boreal osprey]

Bru how do I contact customer service to change my region ?

[lusty holly]

Hey does anyone know if the dodges will be for everyone this time or still NA based

[cyan citrus]

We will try to get a confirmation regarding this.

[cyan citrus]

You can change your country/region settings through your Account settings of the game. What is the issue you are facing?

[cyan citrus]

What is the action you're trying to perform?

[boreal osprey]

Well I’m emigrating to the states but I was gonna ask if I could swap my region before I move but it says to contact customer service ingame but I don’t know the option to do it, there isn’t one @cyan citrus

[sullen lion]

This pan only purchasable via Google play or? any official site midasbuy? @cyan citrus

[night pewter]

Hello,please help me, PUBG punished me without committing any mistakes

[queen urchin]

Why flags has been removed when in lobby

[night pewter]

You have punished me and deducted UC from my account despite the presence of an old and honest player who did not make any mistakes during my journey in the game PUBG, please help me remove the penalty before the x suit event ends, this punishment negatively affected my mental health, i apologize if i made a mistake in your opinion, i promise i will not repeat my mistake, please help me and forgive me just this once

[flint sail]

Hello sir/mam, please help me i did nothing wrong.

I make videos by regarding Bgmi And Pubgmobile updates, gameplay, crate opening and new tips and tricks knowledge people regarding videos .

I got 4 copyright strikes You Took Down My 20 Videos with copyright Strike and my YouTube channel will be Disable within 7 Days.

YouTube Channel Name -- YouTube SuniL Subscribers -- 6.35k I am quite sure that I have not violated any T&C so please review my channel again to see if indeed my channel has violated any T&C or not. I didn't upload any video about cheat hacking or free UC which ruins Pubg Mobile And Bgmi Policies, i never promoted any unauthorized third-party software designed to modify or interfere with the game.

Please check my channel mam & please remove copyright strikes Give me only one chance to prove myself. I am really sorry if i made any mistakes i will delete copyright videos i promise please give me one chance only, please . My YouTube Channel URL -
https://youtube.com/@youtubesunil7616?si=0LsYwfRPB9mYi5HA

[lament ember]

Hello, I have a problem and I need help

[night cloak]

send them email [e-mail]

[stone ermine]

@cyan citrus

[mighty barn]

Hi

How I get the invite code for creating

[dire grove]

Hi,
I've iPad, I downloaded the update but when I open the app it says there's new update

How I can download the 2.8 update

[sullen lion]

This pan only purchasable via Google play or? any official site midasbuy? @celest shadow

[celest shadow]

You can only purchase this in-game.

[fiery fog]

@celest shadow , I'm having trouble saving graphic configuration

Each time i log out, it reverts back to default which is "hd"

And it lags

Is there any way to fix it?

[lament ember]

How can I contact him?

[fiery fog]

Anyone? Help?

@celest shadow ??

[fiery fog]

Also by log out, I meant both closing game & actually logging out

[celest shadow]

Please perform a routine repair from the login menu or reinstall the game. If the issue persists, you may submit a report in #996546243859853424 and provide a video recording.

[fiery fog]

Got it

[celest shadow]

This is a scammer. Please refer to this notice: #questions message

[west pivot]

I just noticed this while watching Wynnsanity's stream a few minutes ago where teammates are still getting knocked with a grenade by another teammate‽‽ I mean this update had some changes regarding teammate griefing isn't it??

[empty oracle]

Why is there no opponents in some wow maps?

[fiery fog]

@celest shadow reinstalling and repairing didn't worked

[ember bison]

@cyan citrus @celest shadow
🙏sorry to disturb sir…
just want to ask…
when the winners of this event are going to be announced?

[fiery fog]

@celest shadow reinstalling or downloading or repairing did NOT WORKED

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fiery fog. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[west pivot]

Your name might be containing some special characters and the special characters consume a space of 2 which is why it says character limit exceeded

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[west pivot]

Special characters and names in other languages might also contain a character space of 2 which is why again you might get a popup saying character limit exceeded

Try keeping a shorter name where the letters do not exceed by 7 if it's in other language...

[wild lodge]

When will the tournament end?

[candid storm]

In 2021 i tured my facebook pubg account into indian pubg but i wish to get it back to normal pubg is it possible?

[west pivot]

Nope

[shell carbon]

Hey, is there any possibility of weekly report coming back?

[ornate thistle]

If the creator of the map has set the minimum number of players to start the match to 1 and there are no other players matching at the same time with you then that's gonna start the match without an opponent.

[night cloak]

can anybody help? my account got hacked but my twitter account is still linked to it help

[bleak anvil]

No news regarding that is available. You may provide #996458713126797405 for that.

[bleak anvil]

Contact the customer service in-game for further assistance in this regard.

[night cloak]

is there no other method since my twitter account is linked and my facebook

[bleak anvil]

No, only the in-game customer service can help in recovering your hacked PUBG MOBILE account. Contact them as soon as possible.

[night cloak]

how long does it take for them to respond ?

[bleak anvil]

You'll have to submit a claim for that and wait for a response. You can expect a response within 14 days after submitting a request to the customer service. However, they can get back to you as soon as they have an update on your case.

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[night cloak]

okay but when i sent the request i didn't get an email, is that normal?

[bleak anvil]

The progress is available in-game, at the same place. You should look carefully if it had been submitted.

[night cloak]

alright thank you

shouldn't pubg add a "revert account" email?

[autumn crystal]

My friend pubg saying this like why it saying this

[split ocean]

When will the new season start?

Ok

[cyan citrus]

The upcoming Dodge collaboration will be available in all regions, @jade cypress and @lusty holly.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @autumn crystal.

[cyan citrus]

New season along with the new Royale Pass will be available from 2023/9/14 at 2:00 (UTC+0).

[bleak anvil]

You'll receive an e-mail regarding that if your claim is successful.

[autumn crystal]

My man couldn't explain why i gotta go to some faq which i probably wont even understand

Thanx genius

[celest shadow]

This is because there are enemies nearby. More information can be found in version 2.8's patch notes.

[celest shadow]

Please keep an eye on PUBG MOBILE's official social media channels.

[celest shadow]

Which tournament are you referring to?

[west pivot]

Yea sure I should've checked that earlier... anyway thx for the info

[jade cypress]

Cool, thank u

[cyan citrus]

You're welcome!

[boreal osprey]

So can a moderator tell me what options to click on customer service to be able to file a submission to be able to swap my region ? I’ve literally clicked on every option there is and not one fits my description (no hate but that’s poor customer service in game support if I can’t even select the option I need 😭)

[cyan citrus]

You cannot change your country/region settings to somewhere where you are not physically located if this is what you are referring to.

[boreal osprey]

Surely there’s a way to do it tho I’ve seen people do it a guy from Pakistan changed his to turkey how ??

Vpn ?

[unkempt pecan]

No

I live in egypt but i have as aue

Where can i give my suggestions ?

[cyan citrus]

It is not possible. Please keep in mind that VPN usage is not recommended as it can put your account at risk of getting suspended.

Please keep in mind that sharing of game accounts is violation of PUBG MOBILE's terms of service. Mentioning about such activities here may lead to a suspension from the server, @unkempt pecan.

[humble ibex]

will pubg share redeem codes in this server

[dull mist]

Friends can you send me the official email for PUBG Mobile plllleeeeeeeeeaaaaasssssseee

[cyan citrus]

What do you need it for, @dull mist?

[dull mist]

I want to contact with support team by email due to i cant join in my account

[cyan citrus]

Redeem codes for certain in-game events are mostly shared in #news and on official social media handles of PUBG MOBILE.

[cyan citrus]

Could you please add more details about the issue you are facing with your account?

[dull mist]

I am writing to seek your assistance in recovering my hacked PUBG account. Unfortunately, my account has been compromised, and I am unable to access it. I believe it was the result of unauthorized access by an unknown individual and I am willing to provide any additional information or verification necessary to prove my ownership of the account.

[dull mist]

I have purchase US invoices for the last 6 months

[dull mist]

And i want to attach these invoices in the email to PUBG Support team

[cyan citrus]

If you are not able to access your account because it is compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen, @dull mist. You can submit an account recovery request through there. You will receive a response on the email you provide to the customer service while submitting the account recovery request within 14 days.

The email for the customer service is [e-mail]. However, the only recommended way to contact the customer service is through inside the game.

[dire current]

How can I delete my account in the game?

[cyan citrus]

If you have an Apple device, you can find the option to delete your account through your Account settings of the game, @dire current.

[dire current]

Is there another way?

[woven path]

Is FPP mode dead?

[woven path]

Hi sir, may I know why you're taking this decision?

[chilly zenith]

Bruhh what is this

Im somehow logged out

I enterd my pass & email correctly but it keeps showin this

[woven path]

I advise you mess with the internet or using a VPN such as 1.1.1.1 to login

[chilly zenith]

Ok

[native anvil]

Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

[hardy river]

#Sos I need help unlock me

[gusty jacinth]

unlock what?

[hardy river]

Blocked me

[gusty jacinth]

explain

[hot crest]

Why are my frames dropping in scrims

[queen jasper]

I want to get pubg partner and I produce content, How can I get

[bleak anvil]

You may refer to 3.27 of #faq for further information in this regard.

[languid wave]

@polar marsh can you explain me how to get a 60 uc voucher for buying a rp ???

[native anvil]

Please refrain from making such requests within the server. For further assistance regarding this matter, you can contact Google Customer Service at https://support.google.com/.

[dark crest]

yasser انت عربي؟

[storm flume]

Please do not use languages other than English, @dark crest. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dark crest]

sorry

@native anvil

[native anvil]

There are several reasons why your frames might drop in scrims or tournaments. Here are the most common ones:

• Your device may not be powerful enough.
• Your device may be overheating.
• Scrims and tournaments typically have more players, vehicles, and movement than classic matches, all of which can impact FPS.

Here are some steps you can take to address frame drops:

• Use a more powerful device.
• Keep your device cool.
• Close unnecessary apps.
• Make sure your network connection is stable and has a good speed.

[dark crest]

how can i download pubg mobile in a 4gb ram?

pc

@native anvil

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

▫️ https://www.gameloop.com/.

[chilly zenith]

@native anvil Can you pls tell me how to fix slow render issue (it only happens while landing stage) after a miniute it renders

But by that time im killled by enemues

[balmy gale]

Is iPad 9th generation is supporting 90FPS? 🧐

[stable kraken]

when new rp come ?

[native anvil]

The iPad 9 only supports 60 frames per second. You can also refer to this response from the Apple website regarding whether the iPad 9 supports 90 FPS in PUBG MOBILE or not through this link.

[native anvil]

New season along with the new Royale Pass will be available from 2023/9/14 at 2:00 (UTC+0).

[stable kraken]

meaning not after 3 hours but after 27 hours right ?

[native anvil]

Yes, after 26 hours from now.

[native anvil]

Hello, what is the device you are using? Could you please upload a video showing the issue you're having?

[graceful portal]

i can login to my metro Royale mode and my was i find back on yesterday night，and my metro Royale mode is not locked

[pastel basalt]

Hello PUBG players all over the world,

I wanted to ask, if anyone has any information regarding "PUBG x ALAN WALKER cover contest"

Since a week ago the information was said to be from September 4 to September 10 There should be a voting announcement in game. But it's NONE.

And the finalists or contest winners will be announced on the website BEFORE September 10th.
However, until today (12 September) there is no updated information regarding this event.

Even on a web page, you can still submit your work for contest that should have ended and closed since 1 September 2023.

does anyone have any information regarding this?
Thank You

[abstract pewter]

How do I start reporting social accounts that use fake free Uc and stuff?

[ornate totem]

You can refer to the pinned messages of #cheating-news

[ornate oracle]

Hey I can't enter the metro royale mode even I have downloaded the map and my game lvl is 11 and it's a new id

@native anvil Hey I can't enter metro royale even I have downloaded the map and my lvl is 11 but when I am clicking on the metro royale mode it gets me to erangel lobby

[frank zodiac]

Why i cant login?

[rapid bramble]

What are the ways to earn ag currency

[languid gust]

how much more hours until season resets and I can start ranking

[rapid bramble]

It resets at utc iirc

[stone ermine]

Does tencent have any discord server or is there any way I can contact them?

[stone ermine]

@celest shadow

[celest shadow]

No. Is there anything we can help you with?

[storm rose]

I just purchased a redeem code and when I tried to redeem it
It says the code is expired

[mild shadow]

my account was hacked what should I do?

[frosty niche]

hello

hello

problem

[bleak anvil]

Contact the customer service in-game.

[zealous void]

there is a client side error with your network or device. never used cheats or vpn pls help. How fix it...

[mild shadow]

Already did

they said up to 14 days

what are the chances I get back account

I've put in like 800$ in jt

I even provided last purchases

@light trout or @lime juniper

can u please tell me what are the chances on getting back account?

the guy hacked me and said i will never get it back

[eager minnow]

send proof that you never used cheats

[night cloak]

No one can have proof

[eager minnow]

the ban reason literally said modifying the game data. and you did this exactly 4 times

[bleak anvil]

If you've already made a claim, please wait patiently for the result. They'll send a result of your claim within the time mentioned there. If you've provided all the information correctly, you are likely to recover your account. There's no other way other than the customer service to deal with hacked accounts.

[light trout]

If you provided all the information correctly, you will get your account back.

[light trout]

Which device are you using?

[light trout]

Why are you asking for proof? How does that concern you?

[light trout]

The season will end on September 13, 2023 at 23:59 (UTC +0). You may use online timezone converter tools to help you figure out the time in your own timezone.

[light trout]

Hello! How may we assit you?

[light trout]

It looks like you already have requested for code multiple times. You may try requesting after some time. If it still does not help, please feel free to contact the in-game customer service.

[frosty niche]

@light trout my picture use pubg mobile bad language

Using

Avatar pubg

[light trout]

Please contact the in-game customer service regarding the issue with your avatar, @frosty niche.

[eager minnow]

he said he doesnt use cheats, but look at the screenshot he sent. the ban reason said modifying the game data. he got that warning 4 times. how isnt he cheating or modify the game data?

[zealous void]

iPad Pro 2020 11

[hollow heath]

The servers are so laggy

The classic and room servers are so laggy

[spiral ruin]

Hello Pubg, I have constant 215ms+ and it's really hard to play pubg mobile. I have 1GB internet speed

Pubg ID=51763832372

[lime juniper]

Let us know if you still need help with this later, @floral kite. We will close this case for now.

[ebon nymph]

I wanna recover my guest account which I created in season 7

But I don't really know the exact date I created it

[dawn ermine]

Hey team Pubg my YouTube channel is eligible for PUBG elite influencer title how can i get it
Can you tell me the criteria please

[night cloak]

Gartic mod means?

[spiral ruin]

Dear Tencent Please do not ignore me regarding my high ping issue, i cannot play this game any more because i am constantly getting 250+ms, more than 100 times i reinstalled gameloop checked with 32bit version and 64bit version nothing helped. Please i spent too much amount to upgrade my pc to play only this game. I hope you will help me to reduce my ping issue. I am from Qatar

[tame pivot]

When is the next match in the weekly events?

[cyan citrus]

Please refer to the pinned messages of the #matches for more information.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server:

https://www.gameloop.com/.

[cyan citrus]

Could you please elaborate?

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @dawn ermine.

[cyan citrus]

It is unfortunately not possible to recover lost guest accounts. You may try to contact the in-game customer service if you need further assistance with this.

[zealous void]

@cyan citrus there is a client side error with your network or device. never used cheats or vpn pls help. How fix it...

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @zealous void.

[rigid fox]

@cyan citrus

hello

I need to know if someone is giving id password or acc for free can we report it is it violation

[cyan citrus]

Where did you encounter this violation, @rigid fox?

[rigid fox]

YOUTUBE

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @rigid fox.

Cheating (acting dishonestly or unfairly in order to gain an advantage) includes all violations of PUBG MOBILE's terms of service (https://www.pubgmobile.com/terms/en.html), such as hacking and selling accounts.

[spiral ruin]

Dear Quendi, i opened many times ticket with gameloop and always they said they support only korean version. it's 3rd time i got please go somewhere else we do not support high pings players ....

[cyan citrus]

We are unfortunately unable to assist you if you are using an emulator. It should be an issue with your device or network.

[spiral ruin]

i have i9 13900ks processor ,asus rog maximus z790 hero main board and 1GB internet speed .. please if you can provide me their discord or any email. please

[cyan citrus]

Please refer to my previous response again, @spiral ruin.

[spiral ruin]

thank you and God bless you

[queen plank]

is it safe to play pubg on beta iOS softwares?

like I have iOS 17 Developer Beta (RC) installed on my device right now

[cyan citrus]

It should be safe, @queen plank.

[cyan citrus]

You're welcome!

[queen plank]

@cyan citrus alright thanks.

[rigid fox]

@cyan citrus

Hello

Help

[haughty vigil]

Is there's anyone help me to remove tencent strikes from YouTube channel

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report and wait patiently. The content will be removed in due time if it violates PUBG MOBILE's terms of service.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @haughty vigil. We may otherwise have to mute you.

[haughty vigil]

Any one help me please

[wild lodge]

@celest shadow pmco

[cyan citrus]

Why am i banned from playing matches or even joinning a crew for over a year now ?

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship, @unkempt pecan.

[chilly zenith]

Im playin on Samsung Galaxy A12
& as for video i dont think i can but i can show screenshot

@native anvil

[rigid fox]

Hello

[rapid bramble]

I also have Galaxy a12 and have similar issue. But the thing is the processor of a12 isn't powerful enough

[cyan island]

I don't know where to go, I can't log in to my account with my phone number. I go through the mail to enable two-step protection - the code comes. And through the number I'm trying to log in, I write error 211, and the password recovery code doesn't come

[pastel basalt]

Hey, someone could please give me information about the AWxPUBGM cover contest? It's supposed to end in september 10th but the submission page is still active and there is no more information about it.

[burnt terrace]

When will next season start?

[queen urchin]

Does the game will resize the files

It’s getting over 25gb

[cyan citrus]

The new season along with the new Royale Pass will be available from 2023/9/14 at 2:00 (UTC+0).

[cyan citrus]

No information regarding this at the moment. If you have any feedback about this, please feel free to share your feedback through #996458713126797405 in compliance with the channel's guidelines.

[storm flume]

Please contact the customer service for further assistance, @cyan island. Refer to subpoint 5.4 in #faq for further information.

[burnt terrace]

in my country UTC+8, what time will it be?

[cyan citrus]

It will be available on <t:1694656800:f> (<t:1694656800:R>). This time is displayed in your own time zone.

[burnt terrace]

Okay, thank you so much!

[cyan citrus]

You're most welcome, @burnt terrace!

[distant haven]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @distant haven. Remember to read through #faq before asking questions in the support channels.

[distant haven]

My pubg account got hacked

[clear spindle]

Contact in-game customer service for account related issues, @distant haven.

[distant haven]

I did but they did approve my request without telling me the reason

This is the second time they were unable to approve

I have proof of receipts and a YouTube channel of me using my account

[clear spindle]

You may check the information you provided are correct and contact them again.

[distant haven]

Which information because I have alot of screenshots

Like what part of the information is incorrect

@clear spindle I invested alot in this account

[native anvil]

Please share a screenshot of your game's graphics settings when the graphics are set to smooth.

[distant haven]

@native anvil can you help me

[native anvil]

Please review the information you have provided and ensure that all the information you provide is accurate. If any of the information is incorrect, your request will not be accepted. If you have any further questions, please contact customer service in the game.

[distant haven]

@native anvil is customer service AI only?

[native anvil]

It's not AI; the review and response to your request are handled by a customer service representative.

[dire current]

Brother, give me a channel where I can talk to my friends without being blocked

[distant haven]

@native anvil I'll try to contact them again

[native anvil]

You can use the #chat channel for general conversations and #pubg-mobile channel for conversations related to PUBG MOBILE.

[chilly zenith]

Yes i did that but no fix

[native anvil]

Sure, but please make sure the information you provide is accurate so that your request can be accepted.

[timber surge]

hello

when does the new season start?

[tame ermine]

hi i need help

[odd haven]

My brothers, I used to play on the iPhone, but once I opened Pokemon Go on the Galaxy, it was right

[frozen cove]

guys, who can tell you when the season is updated?

[odd haven]

@static sleet @celest shadow @cyan citrus

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @odd haven.

[cyan citrus]

The new season along with the new Royale Pass will be available from 2023/9/14 at 2:00 (UTC+0), @frozen cove and @timber surge.

[celest shadow]

Please refer to this response, @odd haven.

[bright frost]

Has anyone had success getting their terminated YouTube accounts back?

[odd haven]

I don't understand what my brother is saying

[clear spindle]

Click the "File Claim" button in game.

[clear spindle]

You may send your queries in #copyright and wait for a reply.

[pastel basalt]

When will the winners of the Alan Walker Cover Contest be published?

Alan Walker Cover Contest

[pastel basalt]

But it's already September 13 :c

[clear spindle]

@lime juniper ^^

[mystic kayak]

I tried to buy prime plus from my ipad and it says that purchase complete but I don't get anything from the rewards

[signal tulip]

anybody has a 5GHz router? As ive heard that gives u stable ms/ping.. Cuz since months I’ve been having latency issues, my WiFi connected to lots of shi’s , that router might gimme 20-60 ms constant? Then jumping to 120?

[steel carbon]

@lime juniper I've killed the last enemy with mutant gaunlet in duo lobby, diamond V. But I still didn't get the title. I closed the game twice and reopened but nothing happened 😭😭

[steel carbon]

My last match there 😭

[celest shadow]

Please contact @native anvil for further assistance, @light sparrow.

[pearl berry]

Hello Goodday! how can I get in contact with the team? I have an idea I would like to present.

[floral kite]

Ladies and gentlemen, I have a question: Is there a safe web site To purchase UC and send it to my friend ID ?🤔
For example My friend has no way to buy PUBG UC currency in his country, and I want to surprise him😍

[steel carbon]

As far as I know, its midusbuy. There are a lot of hackers doing scam using the name of midusbuy. Go to their official website and buy UC with real money. Otherwise player's account gets hacked.

[cyan citrus]

You can make purchases through https://pubgmobile.com/pay. You can enter the user identification of the account you want to send the UC to.

[steel carbon]

@cyan citrus What to do with this 😭😭

[cyan citrus]

Which title are you referring to, @steel carbon?

[steel carbon]

The "Finishing Blow" achievement, where player has to kill last enemy with mutant weapons, then the "Mutant Vanquisher" title is achieved.

[cyan citrus]

Do you have a video recording of completing the achievement mission, @steel carbon?

[steel carbon]

Unfortunately, I didn't.
But let me check if I get it on the match highlights 😭
@cyan citrus

[floral kite]

It show me this why ... Im in Germany

[teal finch]

Hello quendi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @teal finch. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

Tap on the flag/globe icon on the top-right and select ''Other'' region and try again.

[cyan citrus]

Please do. Thank you.

[cyan citrus]

If you have any feedback about the game, you can share your feedback through #996458713126797405 in compliance with the channel's guidelines.

[steel carbon]

YES I have it there

Where should I send you this clip?

[cyan citrus]

You can send it here, @steel carbon.

[steel carbon]

Ok

[steel carbon]

Sorry but I play PUBG on a 3gb ram mobile, so the recording is laggy

[steel carbon]

Here it is, @cyan citrus

[cyan citrus]

No problem, @steel carbon. Thank you. Please submit a report of this issue through #996546243859853424 in compliance with the channel's guidelines. We will follow up with you once you create a new post.

[steel carbon]

Thank you so much

[cyan citrus]

You're most welcome, @steel carbon!

[teal finch]

Fix ??????

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @teal finch:

https://www.gameloop.com/.

[steel carbon]

It asks me for a tag. What should I tag @?

[teal finch]

@cyan citrus how to fix this ???

[cyan citrus]

You will need to use this option:

[cyan citrus]

Please refer to my previous response. @teal finch.

[steel carbon]

Oh... Thanks

[pastel basalt]

Help :c

[timber sorrel]

what time the new season comes ?

[native anvil]

The new season and the new Royale Pass will be available from 2023/9/14 at 2:00 (UTC+0). (<t:1694656800:R>).

[night cloak]

02:00 UTC

[native anvil]

To be clear, would you mind sharing a screenshot of your graphics settings, similar to the one I've uploaded?

[median viper]

When I log in via e-mail, it says login failed, what should I do?

[native anvil]

▫️Make sure your network environment is in a stable stage.
▫️Try switching your network to (4G or Wi-Fi), and make sure you are in a stable signal area.
▫️Free up some storage on your device.
▫️Try to perform a routine repair of the game from login menu and restart your device.

My account is always old and I think it has been blocked or deleted.

Can you please provide a screenshot of the error you are getting when you try to log in, @median viper.

[median viper]

I am a very old user. I played as conqueror in seasons 1, 2 and 3. I haven't logged in to the game for 2 years and I think my account has been deleted. It just won't log into my real account

[median viper]

It just says login failed, authorization error

[native anvil]

Please contact customer service in-game so they can help you with this issue. Refer to subpoint 5.4 in #faq for further information.

[solid badge]

If i bought the 15x rebate do i get the purchase gifts bonus also? @native anvil @cyan citrus

[pearl berry]

Not just giving feedback, I would like to present an idea , based on feedback. I rather not publicly share.

[burnt terrace]

Question: if i reach conqueror rank and will not play ranked matches after conqueror, will my rank go down?

[white gull]

When 90fps will be unlock on balanced/hd/hdr setting?

[slow pagoda]

Q: when I purchase the new Royal Pass A3 that what happened:

[burnt terrace]

wdym

[slow pagoda]

?

[burnt terrace]

that's not a question

[slow pagoda]

Where can I put this problem? I need to get this royal Pass cuz I payed

[burnt terrace]

you already have the royale pass.

[slow pagoda]

I buy it from level 1 to 100 and it unlocked for me only to 7

[burnt terrace]

because you bought the elite pass.

you have to do royale pass missions in order to level up.

if you bought the elite pass plus then you will instantly get to level 24.

but you cannot make it to level 100 without doing missions or buying ranks.

[slow pagoda]

Okayyy

I understand now

Ty

[burnt terrace]

Then i shall go now.

[rain patio]

Conquerer is an honor for Top 500 in the server,,, doesnt matter how long stay with in top 500 you will be conquerer, once you are out of top 500 your conquerer status will be eventually set to Ace or Ace master or dominator whatever points you will have that time,

Once you reached top 500 and than even next day you pushed out of Top 500 still you will get the title and name tag, for the frame its neccessary to play 5 matches while you are in top 500.

Hope it will help you to understand how it works.

[ancient hollow]

Hi, anybody can guide me.
I have given my third link of pubg to a person. How can I remove him.
I was trying to sell my account now he is not sending the payment and using my account with third link

[terse quail]

Why the phone A03 from Samsung not support gryoscope

[slow pagoda]

Q: what is this?

[uneven cloud]

Hey, I have a question, I lost my previous PUBG account due to an attack on my computers credentials and lost access of my facebook account and hence lost the pubgm account aswell, I created a Help support claim, But it got rejected in the first claim probably i didn't give enough info or not in detail... So i submitted another, Now In the support tab, I can see the history of my claims, there my first claim says rejected but the second one says "Processed"... What does that mean?

[night cloak]

No

Cus that's subscription

[night cloak]

Maybe it's from the first claim u made

[night cloak]

Royal pass, and pubg is just saying the rewards are worth "80k+ uc" which is bs

[slow pagoda]

So can I get this UC?

[uneven cloud]

first claim already says rejected

[tired fractal]

will the new dodge cars only be available in usa?

[cyan citrus]

No. The upcoming Dodge collaboration is going to be available in all regions, @tired fractal.

[tired fractal]

perfect thank you