questions

[little ice]

Dont ignore me like that man

not nice

[cyan citrus]

Are you not able to complete it, @little ice?

[little ice]

Ive had the issue, that as of it being a hidden achievement, i do not have it completed after 27 matches of getting killed by my teammate

States 'Get defeated by your teammates 20 times'

[cyan citrus]

What is the numeric user identification of your account, @little ice?

[little ice]

532483179, RS・Ekron

i can provide screenshots if needed, but i dont think that will help much

[cyan citrus]

What is the numeric user identification of your account? We can try to get a confirmation regarding this.

[cyan citrus]

Please do.

[storm flume]

Please contact the customer service for further assistance, @coarse matrix. Refer to subpoint 5.4 in #faq for further information.

[mellow burrow]

51851479143

[coarse matrix]

This hacker gained access to my account and added his Twitter account to mine. And he is in the stage of registering the third link, I want to take this access from him.

[little ice]

Here is a bulk of pictures from the achievements tab and my previous matches

[cyan citrus]

Please refer to this response, @coarse matrix.

[cyan citrus]

We will get back to you if you get more information regarding this.

[cyan citrus]

Thank you. We will try to get a confirmation regarding this and get back to you if we have more information.

[little ice]

Thank you too, I hope this gets resolved soon

[cyan citrus]

Were you able to complete this achievement?

[mellow burrow]

Didnt try it yet… but as you can see someone has done it so i will be able to also…

[mellow burrow]

^^

He has already done it

but i cant see are we teamates achievement in his pics

but in Youtube it says…

[cyan citrus]

When did you complete this achievement: Reap What You Show?

[mellow burrow]

my question was, Are we Teamates Achievement is a Hidden one as Stated in YT. it said it works on BGMI and PUBGM so idk if they removed it.

Rest work… i think i didnt try Reap what you sow and Thunderstruck yet,

[cyan citrus]

Got it! We will try to get a confirmation regarding Are We Teammates achievement, @mellow burrow.

[mellow burrow]

ok

btw i tried it both in Nusa and Livik.

[little ice]

2-3 weeks back, why?

[jade nest]

This achievement now stands with the Exclusive tag which means it’s no longer obtainable just like other old removed achievements.

[little ice]

Understandable, although could I know since when

Seen people getting it a month ago

[jade nest]

There was an information regarding the removed achievements in mail during update in January titled Legacy Item Update something. So probably that time around is what my speculations are.Better to confirm the same with in-game customer service. They will provide you the information about it correctly or maybe a moderator with good memory or Error idk.

[little ice]

Thank you

[signal tulip]

So if we fill this form for a 14 plus we get 90 fps?

[ornate totem]

Actually if you have a phone that can support 90 fps, you can let them know so that they can add them if compatible

[signal tulip]

oh, yes then

thx

[night cloak]

<@&481161015728406538> Hello, is there an active authority to help?

I have a serious problem, I would be glad if you can help.

I want to connect new number but I keep getting parameter error [0]

@light trout @celest shadow

[loud warren]

How do I link my Tiktok To Pubg club area I am getting so confused 😭

[night cloak]

guys, my facebook account got hacked and i linked my pubg account to it so i cant log in anymore what can i do

[coarse matrix]

Is there a solution to follow up my request faster?

[stray smelt]

Hello, I received an invitation to join the #1 PLAYERS server via the in-game mail, but i accidentally deleted the message and couldn't access the invitation link again.

UID: 533793163

Is there a solution to this issue?'

[ornate totem]

You can go to pubg club in game and see a button called 'sync with social media' in the top right which you can use to link tiktok

[toxic crag]

Hello, can I get an invite to PUBG MOBILE BETA server please?

[ornate totem]

You can just go to events, find 2.8 content, click more and download beta version if it is what you are referring to

In game

[night cloak]

does the in game account recover system even work or is it just an ai automated rejection response

[loud warren]

It's not there I can't seem to find out that are you able to send me a video of screen shot of so I can find?

[ornate totem]

I am sorry as there is no option to sync tiktok for me, but if you would like to sync any other social media you can do so by going to Me section and checking near the post tab

[night cloak]

Any tips on how to push rank from ace master to ace dominator on livik ? I always seem to get bad teammates and since my kd is 3+ because of massive bot kills in low tier lobby now I find it very hard to get 10+ points in a game

Why is the exclusive treasure not showing in my account?

[ornate totem]

Did you try the routine repair? @night cloak

[night cloak]

How to do that?

I don't know anything about that

[ornate totem]

You have to click "Repair" in the upper right corner of the login interface, and select "Routine Repair" function. @night cloak

[night cloak]

It is not going to do anything silly right?

[ornate totem]

No it will just delete some files and then reinstall it. But before that just try reopening PUBGM and check. As routine repair takes time @night cloak

[night cloak]

Nothing is coming

Maybe it doesn't appear for players in india

[ornate totem]

Are you BGMI player?@night cloak

[night cloak]

Global player playing from india

[cyan nacelle]

Hi if I won a capi gaming room and red hat when I will receive my uc? It's from clash of nacion

[ornate totem]

Ok, then I think it is not accessible from india

[night cloak]

Thank you

[ornate totem]

My pleasure

[night cloak]

Do you still play the game?

[ornate totem]

Yes

[night cloak]

I have been trying to get the exclusive event since last year but it doesn't seem to appear maybe Indian players can't get it

[wheat urchin]

popularity 5667416686 ID 🥹❤️

[night cloak]

Nicee
Would you like to be friends on pubg if you don't mind?

[ornate totem]

Do you use VPN?

I think it may be the location

[ornate totem]

Yes, send me your ID

[night cloak]

I do use a vpn cause my router detect that I'm in India and I can't open the game without using vpn

[night cloak]

Ok I'll send it in your dm

[ornate totem]

You will receive it immediately once send by them

[cyan nacelle]

?

[clear spindle]

You'll have to contact the one who create the room, @cyan nacelle.

[ornate totem]

I mean as soon as the creator purchases it in midasbuy, U will recieve it @cyan nacelle

[finite hull]

How can I be a beta tester and get rewarded from reporting bugs ?

[ornate totem]

You can just go to events, find 2.8 content, click more and download beta version if it is what you are referring to @finite hull

I dont think there are rewards for reporting bugs @finite hull

[finite hull]

My friend told me they have a discord server for beta testers and reporting bugs and getting uc reward from PUBG

[cyan nacelle]

Can you help me @ornate totem

[gusty jacinth]

What kind of help

[buoyant gazelle]

Uc Station

[cyan nacelle]

how i can get bete version on iphone

[ornate thistle]

There are no more slots left for the iOS Beta Test but you can still download it on Android.

[winged tree]

How can i register in weekly matches?

[ornate totem]

There is no registration. Just click interested to get notified and enter the room before it gets full

[hazy lark]

hey anyone looking for editer?

[winged tree]

ok
Is there any prize for the winner?

[twilit sinew]

Hello. Is using devices or tools to support tapping DMR( such as SKS, SLR, Mini14,...) acceptable?

[median vale]

How to be from those who report and take prizes

[ornate totem]

Check pinned message of that channel

[ornate totem]

Report at pubgmobile.com/report. If you report many socials. You can take prizes

[median vale]

Ok but I reported without a code number they don't know that I reported alot already

[chilly spade]

It will not participate for rewards then, next time make sure you add a unique number (12 digits) (same) on every report to qualify.

[median vale]

Ohh ok

[median vale]

But what after I get top 10 how would you contact or know it's me ?

[ornate totem]

You have to put an identification code in all of your reports @median vale so that they can identify you and check how many you have reported to reward you

They will ask who is that identification number and you have dm them your name, id and the identification code

@median vale

[median vale]

Ok where will they ask

[ornate totem]

In #cheating-news

[median vale]

Ok thx

[ornate totem]

The identification code will have 6 to 7 codes hidden and you have enter the correct code so that they verify you @median vale

[median vale]

Alright

[night cloak]

When will they release the new update?

[ornate totem]

It will be released in a week. So stay tuned @night cloak

[worn edge]

Hi ,how much is the royal pass price?

[mellow burrow]

360 uc for 1-50 level.
360 uc for 50-100 level.

total - 720 uc (you will get 720 uc back if you max it)

[night cloak]

Isn't the 1-50 level 300uc since we always got a coupon for that right?

[mellow burrow]

this season only some got coupon.

[night cloak]

That's weird cause I thought that they always send the rp coupons in the mail

[ornate totem]

Actually it is sent for those whi did not purchase the previous season's RP @night cloak

[night cloak]

If I went offline for 7 days will I get it along with the return missions

Cause I have 330 uc now

Because I thought 300 uc is enough and I spend a bit of uc yesterday

[honest shuttle]

Worth spinning or nah?

[eager minnow]

my phone number is lost!! how do i remove or change it?

[night cloak]

Where can I go to report this person for sending me inappropriate links (and yes they DM me from the server.)

[eager minnow]

MY.PHONE NO IS LOST HOW DO I REMOVE OR CHANGE IT

[mellow burrow]

I need a mod to dm me. sensitive issue.

[queen citrus]

I don't know where to report this but see, this app is showing pubg please take action against this app.

[ornate totem]

No

You should not purchase the next rp to get the coupon @night cloak

[ornate totem]

In #discord

[ornate totem]

It's up to you, your money

[night cloak]

That's bad for me

[frosty niche]

hello

pubg mobile team i am content creater

pubg partner kasey lay skta hon

[chilly spade]

You may refer to #faq subpoint 3.27 for your answer.

[frosty niche]

Yes

[warped otter]

@cyan citrus sir I need help can you cheak dm please

I need help can any pubgm mode or anyone who works with pubgmobile message me please

[velvet spindle]

I got a 90% discount coupon from sansung store. how do i use this? No discount is applied when purchasing UC.

[chilly spade]

That may be for payments through Samsung store.

Kindly contact Samsung support related to this as game is not collaborated with this in any way.

[valid saffron]

Someone trying to login my acc

One more question why I have to login every time when I open game every time I need to login with Google play

[fleet wigeon]

It's a bug. Submit a bug report

[vivid carbon]

Whats the claim time for #giveaways ? itll end at 2:55 AM for me

[night cloak]

<@&481161015728406538> Is there an active authority?

[vivid carbon]

Just ask your question and wait, dont ping the moderators without a reason or a good reason to do so. Only ping them on important matters

.

Need Support and Attention in a suggestion that we all agree on.

https://discord.com/channels/393088095840370689/1144291782188871781

[night cloak]

@lime juniper There is a person who is actively playing with cheats on the air. He has an ID.

<@&481161015728406538>

[vivid carbon]

Bro I just said dont ping them for no reason

A cheater doesnt mean you have to ping every mod

[night cloak]

I saw a user who made a post with a cheat in the tiktok broadcast, there was another player next to him, but I could not find the ID of the person who opened the cheat, but I found the ID5118626681 of the apple next to him. I have the necessary Erkan SS, usernames and clan names match.

And if you look at the game history, you will find the information of the person who opened the cheat in the screenshot.

[past crescent]

hello i want to unlink my twitter account i forgot the password and i can no longer login in i have evidence that the account is mine

[night cloak]

There is no ID and username and CLAN match, as well as the ID of the person who opened the main cheat, but you can find it from career results.

[vivid carbon]

bro cheats for 3 k/d 💀

[night cloak]

It's not him who is cheating, his cheating friend is being matched with this cheater

[vivid carbon]

oh okay

[night cloak]

@vivid carbon
Beware of usernames

[vivid carbon]

the image quality is too crappy I couldnt see

its like 144p for me

my bad

[night cloak]

Broadcast quality is poor

@vivid carbon https://vm.tiktok.com/ZMjFJQanV/

[vivid carbon]

my internet is dying I cant load in chrome

[night cloak]

Look, they are cheating, the player next to the full cheat has an ID, but I couldn't find the ID of the person who opened the cheat.

@vivid carbon Yes, but required names appear, clan name and player name match, all confirmed

[vivid carbon]

okay

[night cloak]

Career results are closed but officials can see them

It is also clear and clear that he is cheating, maybe he is not banned in the middle.

@static sleet

[ornate totem]

Post it in #1077761379638984765 @night cloak

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[night cloak]

Please, I want all the screen shots and my writings to be forwarded to the administrators, these are cheaters.

<@&481161015728406538>

[static sleet]

Refer to this notice, @night cloak.

[night cloak]

I can't do them, you need to do the necessary investigation here as an authority.

Or are you cooperating with cheaters?

[night cloak]

In order to become Investigation major do you need to apply and that’s all? Or talk in a voice channel with actual PUBG staff

[tropic hollow]

My account was hacked, how can I get it back?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

Please contact the customer service for further assistance, @wide jackal. Refer to subpoint 5.4 in #faq for further information.

[signal tulip]

When is 120 fps coming out

[ornate totem]

Till now there is no information on 120 fps, but might bring it in the future, so stay tuned @signal tulip

[grand star]

Any solution I have send a ticket to support still no answer

[cyan citrus]

Please add more details about the issue you are facing, @grand star.

[grand star]

Email login issue

I was checking my secound account

Several times login and logout

So won't obtain the code

[grand star]

Clear enough?

[cyan citrus]

The notice in red usually appears when you request for the verification code multiple times. Please try again at another time or try again after 24 hours.

[grand star]

Thanks

[cyan citrus]

It is unfortunately not possible and please keep in mind that we only provide community support for global version of PUBG MOBILE, @gritty spear.

No. It is not possible, @gritty spear.

[warped otter]

@rain fern can any one can help me

[shut shadow]

Can somebody explain pop battle points? Wanna get pk8 this season

[compact kite]

Hallo

[compact kite]

Can anyone help me, my pubg account has been stolen

[strong epoch]

My Instagram got terminated because of tencent copyright any solution??

@cyan citrus

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warped otter. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service for further assistance, @compact kite. Refer to subpoint 5.4 in #faq for further information.

Please send your concern in #copyright and wait patiently for a response, @strong epoch. We may otherwise have to mute you.

[solid badge]

@cyan citrus i swim in unranked game its still classic right? and the mission didn't increased.

[sullen lion]

@cyan citrus I need help regarding UC collection for reports! I have a problem with that, i am unable to talk to error, ive been trying long. Kindly help!!

[tepid lily]

Investigation Major is a rank level which can be reached by reviewing videos from security center by applying as an Investigator

[cyan citrus]

What is the issue you are facing?

[cyan citrus]

133 of 3000 meters have already counted. Could you please try again in unranked game mode in Erangel? Please try to make a video recording if you are still not able to complete the mission.

[sullen lion]

I reported hackers and was eligible for 21000UC, error sent me UC via mail and i was able to collect fully but, first only 14000 was credited then after 5 minutes 2000uc was credited with an overall of 16000uc now 5000uc is left, but i collected all and uc is not showing in game! I also checked currency turnover the stats are showing [phone] +1000 randomly... Im trying to contact error but im not able to.. Kindly assist..

I also have clip during collecting and how much UC my account had before and after! Also clips of the Currency turnover. I can share..

[cyan citrus]

Got it. Will inform you if I have more information regarding this, @sullen lion.

[sullen lion]

Will the UC be credited? And can i speak to Error? It would be apt to share clips and details for verification...

[cyan citrus]

As mentioned previously, we will get back to you if we have more information regarding this, @sullen lion.

[sullen lion]

Okay!

[fiery walrus]

hello i am not really sure if i am a good player, i used to play like a year ago and got into pubg mobiel recently again, i was sliver 1 when i logged in and after 2-3 days now i am in diamond 2 with KD of 8.71, is that good?

[night cloak]

I understand, but in order to reach that you must submit an application right?

[sick frost]

What is the invitation code

[tepid lily]

It’s available in-game, check security center tab

[proud rock]

Will my friend receive RP if I send him from the global version to another?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @proud rock.

[storm flume]

Please do not use languages other than English, @split spade. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[solid badge]

@cyan citrus how come everyone gets a voucher but mine has no???

[solid badge]

<@&481161015728406538> What Happened?

I tried restarting the app and cant go back to the match.

The match Not counted too. Waste Of Time.

[paper saddle]

Good afternoon

[hidden acorn]

Nothing

[amber kraken]

My friend have a assistant named dima in pubg.. but its not shown on my account, is it a beta and not available for all players yet or should i do something to find it?

[hard galleon]

Hello, I have a question, when will you add the ability to enable 90 fps in pubg mobile on those phones that support 90 fps and above in other games?

[chilly spade]

The skill gets disabled when the game enters its very final phase so the competition in between remains fair and better.

The match may show in results after some time now.

Note- pleas eping moderator role only when there's an emergency in server such as raids.

[hard galleon]

Hello, I have a question, when will you add the ability to enable 90 fps in pubg mobile on those phones that support 90 fps and above in other games?

[chilly spade]

You may refer to the replied message above ^^, @hard galleon.

[buoyant gazelle]

Uc station

Uc station back?

[chilly spade]

Could you elaborate please?

[buoyant gazelle]

When UC Station returns?

[solid badge]

Ok

[chilly spade]

There is no exact date of arrival or news related to it . You may keep an eye on #news to stay up to date with latest game-related news.

[hard galleon]

It's cheat or bug?

[storm galleon]

Hello! where can I talk to an actual person other than the customer service, it's just not helping me with automated replies

[ornate totem]

In that you just have to type in contact agent

[storm galleon]

Do you mind telling me where can i see it?

[ornate totem]

Its a bug, it came days ago

[tawny rune]

anybody has a good two thumb gyro layout ?

[merry lava]

I had 365 UC yesterday I registered to my account today my UC has disappeared you stay with me 17 UC

[ornate totem]

Or use can just mail them which is available on their website @storm galleon

[ornate totem]

Did you spin or buy any crates? @merry lava

[storm galleon]

Aight thanks man I'll try the mailing instead

[ornate totem]

Where did you buy the UC from? @merry lava

As it is difficult to contact agent in game as they maximum try to not contact them @storm galleon

[merry lava]

No, I didn't buy anything else.
School season pperks

[ornate totem]

?? @merry lava

[merry lava]

I bought a game

I bought from pubg

[ornate totem]

Ok, then check mail if it has been deducted by tencent or you may have accidentally spent it. @merry lava

[heady escarp]

How to get prime plus fans? Not prime or prime plus, but “prime plus fans” that adds that yellow banner effect to plane path

[cyan citrus]

You can purchase the RP Prime Plus through here. To unlock the Advanced Special RP Rank Card, you will need to unlock the subscription for at least 9 consecutive months.

[heady escarp]

Thank you very much. So I just need to stay subscribed to prime and prime plus for 9 months to unlock prime plus fans

[cyan citrus]

Prime, Prime Plus, RP Prime, and RP Prime Plus are all different subscriptions, @heady escarp. You need to to stay subscribed to RP Prime Plus subscription for consecutive 9 months or subscribe 12-month RP Prime Plus subscription from the start to unlock the Advanced Special RP Rank Card if this is what you are referring to.

[heady escarp]

The symbol that you circled is not available to me

[cyan citrus]

It is only available if you download PUBG MOBILE from Google Play Store, @heady escarp.

[heady escarp]

Ah, got it. Thank you very much for all of the information 😁

My suggestion is that if this feature was expanded to IOS then Tencent would make more money, but maybe thats just me

[cyan citrus]

Feel free to leave your feedback about the game through #996458713126797405 in compliance with the channel's guidelines, @heady escarp. Also, you're welcome!

Trading of game accounts is a direct violation of PUBG MOBILE's terms of service: https://www.pubgmobile.com/terms/en.html, @tall lily. Mentioning about such activities here may lead to a permanent suspension from the server.

[tall lily]

I didn't know, I apologize for the mistake

[sullen lion]

Did you get any info regarding my problem?

:/ Man thats sheer hardwork and its pending.. its pretty upsetting..

[cyan citrus]

Not at the moment, but we will get back to you when we do.

[sullen lion]

Okay.. Will error be available tomorrow so i can interact with her about this?

[cyan citrus]

We already told you that we will get back to you in due time, @sullen lion. Please have some patience.

[sullen lion]

Okayy!! :/ im jus nervous. sorry for being though

[jovial zealot]

can you delete a guest account?

[clear spindle]

Clearing the game data or reinstalling should help.

[maiden bone]

I have an iPhone 11, and when playing, it starts to get very hot and the fps drops very much, almost in every game like this. Graphics settings are minimal. How to solve the problem?

[ornate totem]

Do an antivirus check

It might be due to virus

Or turn on power saver

[exotic fox]

#questions I am trying to steal my account, what should I do?

[ornate totem]

I did not understand

Is it hacked?

[exotic fox]

someone logged into my account

[ornate totem]

Discord or pubg

[exotic fox]

Pubg

[ornate totem]

Immediately mail the tencent support

Did they link any of their accounts??

[exotic fox]

No

[ornate totem]

Ok

So change password

Which social account of yours is linked?

[exotic fox]

Email password?

[ornate totem]

The password of your linked social

And log out of all devices from setting in pubgm

[sharp marsh]

I won one weekly match today but we’re can I send my id I’ve been waiting?

[ornate thistle]

You can send your in-game name and ID in the respective thread when the winners list is announced in #matches .

[modest grotto]

I found a pubg exploiter on Facebook how do i report it

[drifting stump]

what to do if the code does not come when entering via email?

[hot crest]

Am I allowed to send links

[drifting stump]

Guys After the new update, I often get kicked out of my account and now I can't get the code to log into my account, what should I do?

[still stone]

2.8.0 update Release @lime juniper

[storm flume]

Please contact the customer service for further assistance, @drifting stump. Refer to subpoint 5.4 in #faq for further information.

We currently do not have a specific release date for the upcoming update, @still stone. Once we do, we will publish further information in #news.

[upbeat pumice]

for installing Gameloop 32 bit please suggest me how i can uninstall older emulators setting ?

[jade raven]

Please head over to Gameloop official Discord server.

[signal tulip]

Will we get banned if we’re from the USA, and using USA card in midasbuy in the Pakistan region and the uc there is a lot cheaper cuz of the currency? Or it’s risky?

[worthy wharf]

When will metro be back up so i can update it?

[feral forge]

No information in this regard. Usually it is few days after the new season starts.

[worthy wharf]

Alr thx

[feral forge]

We recommend only purchasing UC from your own region.

[worthy wharf]

When can i update my game?

[light trout]

Only a violation of PUBG MOBILE's terms of service may result in suspension of a game account. @undone prairie

[rose grail]

Sir i got 3 strikes on my channel i am not upload any hacks, gfx, config video you can check my again
channel
Channel link https://www.youtube.com/@excaptainyt?fbclid=PAAaZPsg6cs2GAet0YvmGAKSzfVNjC0DXoyV3namx57Anb_Z7x6a4KTHyS-hE
Thanks

[swift jay]

when is metro royale chapter 16 coming out?

[round quiver]

51820914857

[sharp marsh]

How long does it take to get the uc from the weekly matches?

[sullen lion]

@feral forge Im not able to see #discord thread under support channel.. Why?

[autumn crystal]

Hi can a mod plz help. I lent my brother my pubg account to play and bow hes making purchases. I cant lock him out becoz he has email and i added my number to make the account safer. I used enail to sign up but i lost my number. Is there anyway to change password please help

[frigid coral]

How to unlink my 3rd link mobile phone number

[hearty temple]

Will this popularity come back again?

[frigid coral]

@polar marsh

HOW TO UNLINK MY 3rdparty number please help me pubg

[chilly spade]

There's no news related to it.

[chilly spade]

You may tap on # button on top right of your screen to access archived threads as well.

[sullen lion]

Yeah but i cant see #discord under support category. Not on archived.. I need to create thread in #discord.

[chilly spade]

You may got restricted in that channel or you can just enable it by going to channels and roles channel.

#discord

[burnt terrace]

why am i not getitng the title for my location? it's been 2 weeks like this

[red onyx]

Hey @lime juniper what time will the update be available

[clear spindle]

It is better to contact the In-game customer service, @autumn crystal & @frigid coral.

[autumn crystal]

Yes but he has email

[clear spindle]

Should be within a week, @sharp marsh.

[autumn crystal]

So cant change password

Or log him out

Is there anyway to change password coz game wants phone number

[clear spindle]

You still have access to mail, right?

[autumn crystal]

Yess

But not the phone number

[clear spindle]

Enter a random password it should give an option to change the password.

[autumn crystal]

Alr will try

[ornate totem]

@burnt terrace Have you set your location in game?

[burnt terrace]

ofc bruh you didn't see that "(me)"?

it's been 2 weeks

and i still haven't gotten the titles

title*

[autumn crystal]

@clear spindle it says i need a confirmation code it sent to the number

[ornate thistle]

Did you change your server any time in this season?

[burnt terrace]

Nope.

[cyan citrus]

This achievement ''Are We Teammates'' cannot be completed after 2023-03-06 23:59:59, @little ice and @mellow burrow.

[mellow burrow]

ok sed thanks so much for looking into it. i didnt think you will reply.

[cyan citrus]

The LINE login option is for KRJP players only. They need to download the game from the KRJP Google Play/App Store and have LINE installed, @quaint summit and @thin verge.

[clear spindle]

Find a way to recover the number or try contacting the in-game customer service. That's the only option.

[cyan citrus]

You're welcome!

[narrow sparrow]

@cyan citrus hello sir
I want to know that 3rd party notice and locked to investigate error are same?

[blissful vine]

How can I get rewards from this server

Uc

[sleek raft]

Play weekly customs, check: #matches , or report cheating contents, check: #cheating-news

[ornate totem]

You can also check for server events in #community-news , #game-events and #events @blissful vine

[autumn crystal]

Alr thanx

[odd ice]

@lime juniper can you please solve my copyright strike query

[ornate totem]

Please post this in #copyright

[ornate totem]

You can also contact them through email which is given in their website @autumn crystal

[potent terrace]

03143203668

[gaunt basalt]

Hi pubg i have contacted you to report an issue of link wash I recently tried to link wash my own account to check and it worked what is thia behavior pubg I have linked my account with that accounts for 2 years and you didn't even verified and everyone can know my that basic information to hack my account means our accounts are not safe anyone can hack it please fix this issue immediately as many players have lost their beloved accounts please introduce some verification system before the recovery of account as anyone can hack our accounts like thia method what is this behavior pubg what if someone before me linked wash my account every one knows some basic information and uid and everyone can wash link with this what is this pubg I'm very upset many of my friends have lost their account like this I don't want to lose mine I even enabled every secondary verification system pubg

Everyone can know that basic information like device and freinds playing with from social media and i even put wrong uc information and they just approved it wow pubg what a system

Fix this issue immediately as many of my friends have already lost their accounts

@polar marsh @ornate totem @ornate totem @

@cyan citrus

And remaining number information our friends have our contact number so that's not a good verification system

[bleak sun]

Hello sir any admin or moderator here

Please help i got copyright strikes

From na community?

[bleak anvil]

You may send your concern in #copyright.

[night cloak]

@cyan citrus can't link account to Twitter
Untill when this will appear?

[bleak sun]

[e-mail]

This mail is real?

I got copyright from this mail please anyone help

[bleak sun]

I already do it

[bleak anvil]

Great! Wait for a reply from Error.

[night cloak]

Why does the “redemption center” not work for me?

[chilly spade]

How doea it not work? Could you share a screenshot?

[night cloak]

It’s says somthing like my id is wrong and code isn’t working or wrong when I typed it right

And I also typed in the AKM glacier skin code but it does not work

[chilly spade]

The redeem code is not valid or you have not pasted your correct In-game USER IDENTIFICATION (ID)

[crystal arrow]

Bro i just dont know whats happening
I needed to change my third links and it said me it would take me 15 days
so then after 15 days i got the option but then I decided to reinstall windows and then after reinstalling it says me to again wait 15 days
Please help me @lime juniper And my account is also under 18 years now i dont know how
it was 18+ before
And I cant wait 30 days now please im so worried

[halcyon kayak]

Hello PUBG Mobile Support Team and beyond. Someone has stolen my PUBG Mobile account and I can no longer access it. I ask you to take my case into consideration and help me recover my stolen account. I have spent a lot on my account and I even have a lot of proof between me and the fraudster. On WhatsApp, I also have pictures of proof of the last time I charged the UC. Please help, thank you.

My ID in pubg : 5447216885

[storm flume]

Please do not use languages other than English, @thorny trail. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

how do I get this outoutfit ?

outfit

i am already examinator and I dont have it

investigator

[red onyx]

you have to watch a certain number of videos to get it

[hearty temple]

When is the popular battle date?

[bleak anvil]

Contact the customer service in-game for further assistance in this regard.

[hearty temple]

When is the popular battle date?

[night cloak]

is there an extend on the time of the wish come true achievement

[storm flume]

Please contact the customer service for further assistance, @crystal arrow. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @halcyon kayak. Refer to subpoint 5.4 in #faq for further information.

[knotty crag]

Hi

what does 211 code mean

[sand orbit]

How i can talk with PUBG Pakistani team help please

[clear spindle]

Refer #735483472432594994 sub point 3.1 to join the regional servers.

[clear spindle]

You may share a screenshot of the issue.

[worthy wharf]

When is the update?

[odd ice]

For news related to game check #news

[rustic goblet]

Hello, can I restore an account stolen more than a year ago?

[lime juniper]

2.8.0 Update Schedule

Patch notes will be published soon.

Google Play

Vietnam

▫️ 30%: <t:1693899000> (<t:1693899000:R>)
▫️ 70%: <t:1693904400> (<t:1693904400:R>)
▫️ 100%: <t:1693911600> (<t:1693911600:R>)

Korea, Japan

▫️ 100%: <t:1693965600> (<t:1693965600:R>)

Taiwan

▫️ 100%: <t:1693990800> (<t:1693990800:R>)

Globally

▫️ 30%: <t:1693980000> (<t:1693980000:R>)
▫️ 50%: <t:1693994400> (<t:1693994400:R>)
▫️ 100%: <t:1694052000> (<t:1694052000:R>)

App Store

Vietnam

▫️ 100%: <t:1693911600> (<t:1693911600:R>)

Korea, Japan

▫️ 100%: <t:1693965600> (<t:1693965600:R>)

Taiwan

▫️ 100%: <t:1693969200> (<t:1693969200:R>)

Globally

▫️ 100%: <t:1694052000> (<t:1694052000:R>)

Samsung Galaxy Store

Korea, Japan

▫️ 100%: <t:1693967400> (<t:1693967400:R>)

Globally

▫️ 100%: <t:1693980000> (<t:1693980000:R>)

Amazon Appstore

▫️ 100%: <t:1694052000> (<t:1694052000:R>)

Huawei AppGallery

▫️ 100%: <t:1694052000> (<t:1694052000:R>)

Official Website & Third-Party Stores

▫️ 100%: <t:1694052000> (<t:1694052000:R>)

[night cloak]

@lime juniper 2 days no mode?

[red onyx]

Omg 2 days

[hearty temple]

When is the popular battle date?

Will it be added back to the game?

[vagrant hazel]

i have been an investigator for about 2-3 days and still haven’t received the title. Anyone know why?

[worthy sinew]

The title 'Investigation Private' is obtainable upon reaching Inspection Private 4, @vagrant hazel . You can view this in the Review Missions tab.

[vagrant hazel]

Alright, thank you for the help

[terse quail]

Can i ask a question in arabic

[night cloak]

Hello. To become an investigator, do I have to be in Crown V this season or will it be counted if I reached Crown V earlier, in my career?

@worthy sinew

[vagrant hazel]

You have to be Crown V this season

it didn’t let me apply for mine until i was crown v and watched the 30 vids

[light trout]

If you require assistance in Arabic, you may join the regional server from #735483472432594994.

[light trout]

As mentioned in the patch notes,

Popularity Battle Event

Registration Time: 2023/9/8–2023/9/12 (UTC+0)
Battle Time: 2023/9/13–2023/10/12 (UTC+0)

Team Popularity Battle Event

Registration Time: 2023/10/13–2023/10/18 (UTC+0)
Battle Time: 2023/10/19–2023/11/6 (UTC+0

For more details, you may refer to the patch notes.

[light trout]

There is no such information available. Please keep an eye on #news and social media channels for updates.

[vagrant hazel]

for some reason it doesn’t allow me to set a region, could i get some help with this problem

because i’ve been trying to set it for like the past 2 months

[narrow sparrow]

@light trout hello
may I know 3rd party error Nd locked to investigate error are same?

[lusty dagger]

the pubg prime and prime plus has daily uc when it reach the limit and buy prime next month it will let you collect daily uc?

help

[night cloak]

Can u tell tha app logo after update

[lusty dagger]

?

the pubg prime and prime plus has daily uc when it reach the limit and buy prime next month it will let you collect daily uc?

[ornate totem]

If you buy prime, you will be able to collect daily uc, it is not only for the first time

for that month, you will get uc @lusty dagger

yes

@lusty dagger

[vagrant hazel]

.

[cursive prairie]

Hello Sir/Mam,
I am a Youtuber of BATTLEGROUNDS MOBILE content creator, I recently got strike from Tencent and my channel is going to disabled in 7days.
As i know I did never break any rule of Tencent and youtube also.
So I ask you Please to review my content and if there is any problem then you can delete those videos but save my channel!
My Channel Link : https://www.youtube.com/@abnmorocco

[rustic goblet]

Hello, can I restore an account stolen more than a year ago?

[solid badge]

When will be the uc station came back?

[sullen lion]

@light trout #discord thread is not visible to me... why? 🤔

[odd ice]

#discord

Send in #copyright

[mystic turret]

Ok sir

[storm flume]

Please contact the customer service for further assistance, @rustic goblet. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

We unfortunately do not have exact release date for it. Please keep an eye out in the game.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @cursive prairie. We may otherwise have to mute you.

Please do not use languages other than English, @frosty niche. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Could you please elaborate?

[cyan citrus]

Please share a screenshot of both to understand what you are referring to.

[frosty niche]

hey i made the wow map on pubg mobile wannabes cheak?

[cyan citrus]

Please add more details about the issue you have encountered when trying to change your country/region settings.

[frosty niche]

help

[narrow sparrow]

@cyan citrusboth error are same?

[frosty niche]

hello pubg mobile

[bright reef]

you need to complete all missions for 7 days to get it

[cyan citrus]

When you apply to become an investigator in the game by navigating to the security center and Investigators section, you can check the requirements and requirements that you do not meet will be highlighted in red color.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @narrow sparrow.

[bright reef]

you made a typo

[frosty niche]

hello

my answer

[cyan citrus]

What is your question, @frosty niche? Please add more details.

[narrow sparrow]

@cyan citrus bro I just want to know that those 2 images which I shared both gives same message?

[cyan citrus]

The screenshots you have shared are not from PUBG MOBLE, @narrow sparrow. As mentioned previously, we provide community support only for the global version of PUBG MOBILE.

[narrow sparrow]

ok bro

[frosty niche]

i am content creater wow map created no option wow map

@cyan citrus

Wow map 16 digit code send

[cyan citrus]

This is not for everyone, @frosty niche. You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved,

[vagrant hazel]

so basically when i press on region it will say that i have to set it up, but when i press on set region it will take me to set up the name of the city etc and nothing wont show their and neither show me my city

so basically in easier words it doesn't let me set up my region

[cyan citrus]

Could you please provide a video recording that can illustrate the issue you have encountered, @vagrant hazel?

[vagrant hazel]

yes just 2 seconts

[cyan citrus]

You do not need to tap on this, @vagrant hazel. You need to scroll this section by holding your finger on this section and scrolling upwards and selecting one of the available locations. Please try it and let us know if it helps.

[vagrant hazel]

ohhh okay

done it, thank you again for the help

[cyan citrus]

You're welcome, @vagrant hazel!

[night cloak]

Game logo i am asking after update

[vagrant hazel]

alright thank you

[bright reef]

You're welcome, @vagrant hazel !

[sullen lion]

it shows as no access...

[split frigate]

When is update 2.8?

[odd ice]

There must some problem with role

[chilly spade]

You may refer to the latest pinned message of this channel.

[odd ice]

Someone must have changed the channel permission

[hearty temple]

When is the date of the new popularity battle?

[tardy bridge]

I did nothing against my account and it was stolen, I swear

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @tardy bridge.

[cyan citrus]

Popularity Battle Event Registration Time: 2023/9/8–2023/9/12 (UTC+0). Battle Time: 2023/9/13–2023/10/12 (UTC+0)

Team Popularity Battle Event Registration Time: 2023/10/13–2023/10/18 (UTC+0) Battle Time: 2023/10/19–2023/11/6 (UTC+0)

Please refer to patch notes for version 2.8 for more information: https://pubgmobile.live/patchnotes.

[hearty temple]

What is the system of the next popular battle, please clarify?

What is the system of the next popular battle, please clarify?

[sullen lion]

Hi @cyan citrus im not able to see #discord thread. And it shows as no access if someone sends me the link. May i know what is the problem and cn i get access to that?

[hearty temple]

Will this popularity return again to the game?

Will this popularity return again to the game?

[vital slate]

Hello guys, where's the pre-order event for RP A3 ? when it will be available?

[chilly spade]

There's no news on it .

[hearty temple]

Ok

[crystal arrow]

@cyan citrus Bro i just dont know whats happening
I needed to change my third links and it said me it would take me 15 days
so then after 15 days i got the option but then I decided to reinstall windows and then after reinstalling it says me to again wait 15 days
Please help me @lime juniper And my account is also under 18 years now i dont know how
it was 18+ before
And I cant wait 30 days now please im so worried

[clear spindle]

Unfortunately the only option you have is to wait, @crystal arrow.

[proud sluice]

Hello Tema Pubg Mobile my account was hacked i try all of method but i can't login in to my account someone linked email address into my account and i can't change or login into my account pls help me i have all of proof of my account its hacked or removed i don't know how to get back into account recover account pls help me i al-ready reported on Pubg center but 😦 thank u Team pubg

[storm flume]

Please contact the customer service for further assistance, @proud sluice. Refer to subpoint 5.4 in #faq for further information.

[signal tulip]

@bright reef wtf u doing here 😂

btw when is the update for pubgm ios USA

[storm flume]

Please refer to this channel's pinned messages for further information, @signal tulip:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please do not use languages other than English, @manic magnet. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[zenith frigate]

Dear PUBG Mobile Staff Team,

I would like to establish a crew team, but unfortunately, my friends are currently affiliated with other crews, and they seem to encounter difficulties in obtaining permission to leave their current teams. I kindly request your assistance in addressing this matter.

@lime juniper @celest shadow

[chilly root]

I suggested adding improvements to the hacked account recovery system by adding a box for screenshots or screen recordings that proves the ownership of the account.

[native anvil]

Feel free to use #996458713126797405 to share your feedback and suggestions regarding the game.

[native anvil]

Please share the screenshot in English and in better quality.

[zenith frigate]

It says “Your team is blocked”

[tame ermine]

Hello

[zenith frigate]

Or something similar

[tame ermine]

Cann

[native anvil]

To confirm, please send a screenshot in English.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tame ermine. Remember to read through #faq before asking questions in the support channels.

[zenith frigate]

He is not responding to my messages rn

[tame ermine]

How can I open a channel givawey

[zenith frigate]

Btw this problem is happening in my other friends too

[native anvil]

All right, if you have the screenshot at any time, please send it here.

[native anvil]

You have to reach level 10 in the server.

[tame ermine]

How do I know if I am currently at the full level?

[native anvil]

You may type !rank in #481204134859505684 to check your level.

[tame ermine]

What is the best channel to make my levels rise?

[native anvil]

Sending messages in the server grants you between 15 and 25 experience points per minute. Further information can be in the roles section in #735483472432594994.

[tame ermine]

Ok thank you 🙏

[native anvil]

You're welcome!

[violet silo]

Where do I check my level? #bot-commands or whatever it was named, no longer exists. for me at least

[brave wolf]

https://discord.com/channels/393088095840370689/481204134859505684

[violet silo]

Thanks

Could’ve sworn it was bot commands

[odd ice]

How to report a telegram channel ?

[bright reef]

It will be out by September 6, sir.

[signal tulip]

how many mins or hours

[bright reef]

It will be out by 8pm, Sep 6.

We appreciate your patience.

[mossy ore]

I need to know for how long the tresure sale is available? The shop where u can redeem mini materials and forge fragments with AG?

[signal tulip]

I respect your help can i also know how to download beta ios

[bright reef]

We have limited access to PUBG Mobile beta for ios. Please keep an eye in game when the next beta releases.

You can join official PUBG Mobile beta discord server for further info.

[signal tulip]

okay thank you very much, i shall download ios beta todsy tysm for ur help u deserve a raise

[bright reef]

I believe you can see the time limit under the items, sir.

[bright reef]

I'm just doing my job but thank you for your kind gesture, valuable user.

[signal tulip]

you are very welcome, have a nice day!

[mossy ore]

Its not there

||smart guy|| ||||

[sullen lion]

Hi yasser! For me the #discord thread is not visible, and it shows as no access when someone shares the link. May i get access?

[odd ice]

@light trout how does reporting work ?

[light trout]

Could you please elaborate more? Are you asking about #cheating-news?

[light trout]

You may refer to your DMs from @storm flume regarding that. If you would like to request for regaining access to that channel, please contact @celest shadow privately.

[odd ice]

Yes how will I get rewarded ?
How can I report ?
Can I report telegram channels ?
How can I check the No of reports submitted by me ?

[light trout]

You can report cheating content through this form. While the status of the reports can be monitored over here.

If a channel or page displays PUBG MOBILE cheating content on any social media platform (Facebook, Instagram, TikTok and YouTube), you can report them.

You may report the any type of content that violates PUBG MOBILE's terms of service such as:

• account selling
• unauthorized sales of UC
• cheats, additional files and applications that modify game files (e.g. grass removal, GFX tools, no recoil, etc.)

To obtain Facebook page/group ID: You can use the search feature as demonstrated in the video at 0:11.

To obtain YouTube channel ID:

1. You may use this website, making sure you use a video link from the channel on this website, not the channel link itself.
2. Use "View page source" and search for "channel_id."

Livestream: You may use this option if there is an active livestream at the time of your report.

Notes: Use this section when it is difficult to find the cheating content. You can provide the post/image/video link containing the cheating content for easy to find.

Identifier: Create a 12-digit numerical value for yourself and use it in all your reports. Please do not share your identifier with anyone. If you are a top reporter and eligible for ⁠rewards, and your identifier is announced in #cheating-news, you will need to send this value to the community manager to claim your rewards.

If you have any other questions, feel free to ask in #1021559518490009712.

[odd ice]

Oh thank you telegram channel ?

[light trout]

You may use the link mentioned in the "Others" option.

[odd ice]

It opens another page and it’s shows error

[light trout]

Please try using a different browser.

[odd ice]

Oh okay 👍🏻

Thank you for the help appreciate it

[fiery plinth]

Wait, account selling is not allowed?

[odd ice]

No it’s illegal

If you promote on any social media handle you’ll get copyright strikes

[fiery plinth]

I didn't know that

[odd ice]

That to 10-20 😅

[fiery plinth]

I'm in a group where people be selling their accounts

[odd ice]

My YouTube channel with more than 1 million views got terminated

[odd ice]

Must be in telegram

[fiery plinth]

No, viber

[odd ice]

Still waiting for the reason

[fiery plinth]

Dammmnn

[odd ice]

Oh you can report it .
You get rewards for being top reporter check #cheating-news

[fiery plinth]

Do I report those accounts here?

[light trout]

It is mentioned in PUBG MOBILE's terms of service.

[fiery plinth]

Thanks

[odd ice]

Above the procedure for report is mentioned follow it

[odd ice]

Welcome

[night cloak]

Do you guys know the upgrqde gun for next A3 Rp
I am thinking should I upgrade my Ump to l3

[cerulean egret]

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/412-about-delete-account-android/

The link here doesn't even work. I can't select the social media account

[tame plover]

You have add a lot of devices compatible with 90 fps except poco f3 😭

[solid scarab]

Hello, when the 2.8.0 update will be available on gameloop?

Which emulators are allowed to use for PUBG Mobile other than Gameloop?

[woven inlet]

which resource pack should i download for guill suit desert achievement

Tell me

[bleak sun]

@lime juniper sir please check copyright related message

[cyan citrus]

The only recommended emulator is Gameloop. For further assistance with GameLoop, please visit their website.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @bleak sun. We may otherwise have to mute you.

[bleak sun]

Ok

I do it already

[zenith frigate]

@celest shadow @light trout

[tall wyvern]

Hlo there.I have a problem with pubg mobile account while linking.It says login back to usual device but i didn't login my account into other phone and I am using this account more than 2 months on the same phone
@light trout @celest shadow

[hearty temple]

Will it be added back to the game tomorrow? Is that true or not?

[exotic walrus]

how to fix these

[clear spindle]

The only recommended emulator is GameLoop, @exotic walrus.

[exotic walrus]

am using msi emulator

[clear spindle]

You may download GameLoop and try again.

[exotic walrus]

in gameloop not working bgmi server error showing...

[clear spindle]

This server is for PUBG MOBILE.

[exotic walrus]

ok

[clear spindle]

You do not have to keep asking about that in here daily. Keep an eye in game, @hearty temple.

[raven oriole]

any idea when pmco eu is?

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @raven oriole.

[raven oriole]

cheers

[cyan citrus]

We unfortunately do not have information regarding this, but you may provide your feedback about the items you would like to be returned in the game through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

If you require further assistance with this, please reach out to the customer service through inside the game.

[tall wyvern]

@cyan citrus sorry but there is no option there for that

[night cloak]

When we will get update on website

[cyan citrus]

This is how it looks:

[cyan citrus]

Please refer to this announcement for more information on update schedule: #news message. The time displayed there is according to your own time zone.

[rapid bough]

Is it fine if I download pubg vie Apkpure store? Or it’s violator?

[cyan citrus]

You may use the available options according to your issue. We unfortunately will not be able to help you with this any further through the community.

Please only download the game through your Play/App store of the device or through PUBG MOBILE website: https://www.pubgmobile.com, @rapid bough.

[zenith frigate]

Dear PUBG Mobile Staff Team,

I would like to establish a crew team, but unfortunately, my friends are currently affiliated with other crews, and they seem to encounter difficulties in obtaining permission to leave their current teams. I kindly request your assistance in addressing this matter.

@cyan citrus @celest shadow @native anvil

@lime juniper

[icy shore]

hello i have a question i am using an emulator and in arena when i crouch and press crouch again it doesnt stand up why?

[tame ermine]

We write a lot in couning Is there a problem

[cyan citrus]

Players can only change teams up to 2 times after the weekly matches start. Teams will not be able to replace their members after qualifying for the Semi-finals or the final round. Please try again tomorrow after the current All-Talent Championship is concluded.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server:

https://www.gameloop.com/.

[cyan citrus]

Could you please elaborate?

[night cloak]

@tawdry mesa here bro

[tawdry mesa]

Oh

k

[zenith frigate]

But do you know when the crew matches open again?

[cyan citrus]

All-Talent Championship S15 will be available from 2023/9/11 at 00:00 (UTC+0).

[shut aspen]

I can't log in to my account after the new update whenever I try to log in it makes a new account from that Gmail

I have invested alot of money into that account how can I get it back

[storm flume]

Please contact the customer service for further assistance, @shut aspen. Refer to subpoint 5.4 in #faq for further information.

[solid remnant]

hello a question, after I ask for the recovery of my account through the in-game support after how many days do the linked social networks disconnect or whatever?

(in case an unknown person has my account)

[cyan citrus]

You can expect a response within 14 days after submitting a request to the customer service. However, they can get back to you as soon as they have an update on your case.

[solid remnant]

but then it could take 2 days like 14?

[cyan citrus]

What do you mean, @solid remnant?

[solid remnant]

I mean they could answer me in 2 days like in 14 days?

[cyan citrus]

They will get back to you when they have an update for your case, @solid remnant. It can be earlier than 14 days.

[solid remnant]

ok but to disconnect the connected social networks from that person could it happen before they reply to me via email or is it impossible?

[cyan citrus]

If you have submitted an account recovery request through the in-game customer service by using the account recovery tool, you will receive a response on the email that you provided to the customer service when submitting the request.

[solid remnant]

yes okay but could they take action on that account before answering me?

[cyan citrus]

When you receive a response, it will be after they have approved or rejected your request, @solid remnant.

[solid remnant]

okay thank you so much

[cyan citrus]

You're most welcome, @solid remnant!

[twin moat]

Quick question. My brother can acces the new update and I can't no matter what i do. Why is that?

[native anvil]

The update is slowly being rolled out to everyone. Please refer to [this announcement](#news message) and the pinned messages of this channel for more information on the update schedule. The times displayed there are in your own time zone.

[next quartz]

when will the new pass come out?

[native anvil]

The current Royale Pass will end on 13 September 2023 (UTC+0) and the new Royale Pass will be available on 14 September 2023.

[cosmic tinsel]

Me and 2 of my friends are on the same region, both of them have the update, but I don't, what's wrong?

[floral kite]

I have a question: Why can't I in the club post to the public? Can it be changed?

[native anvil]

The update is being rolled out gradually and will be available to everyone soon. Please refer to [this message](#questions message) for more information on the update schedule. The times displayed are in your local time zone.

[burnt terrace]

Question: How do i get the Season Hoverboard?

[cyan citrus]

To receive the Cycle 5 Hoverboard, you need to reach the Ace tier in 3 consecutive seasons of Cycle 5: C5S13, C5S14, and C5S15. After that, you will be able to collect the reward by navigating to Season menu > Cycle 5 > Cycle Rewards.

[tame ermine]

When is the work done givawey

[smoky narwhal]

Should i put here my id code?

[night cloak]

An Urgent Pubg Official should contact me. While removing the e-mail and phone number in my Pubg account, the 2nd verification remains open and a bug occurs. "The mobile phone number format you entered is incorrect. I searched a lot on Youtube and Tiktok, but I couldn't get any results. Please come to the chat with an authorized person.

[chilly spade]

Could you elaborate?

[night cloak]

An Urgent Pubg Official should contact me. While removing the e-mail and phone number in my Pubg account, the 2nd verification remains open and a bug occurs. "The mobile phone number format you entered is incorrect. I searched a lot on Youtube and Tiktok, but I couldn't get any results. Please come to the chat with an authorized person.

[chilly spade]

Try removing the first number of your phone number.

[night cloak]

I can't login to the account

Help me pls

@chilly spade pls help me

while removing the phone number on the account, the second verification remained on and the code is not coming

[chilly spade]

Please contact in-game customer support for physical account related issues. Refer to #faq subpoint 5.4 for more info.

[night cloak]

Hi i just got new phone And i can't run on the game because it says that " Please enable storage permission for This app in setting And restart the game"

nothing works, can someone contact me?

@chilly spade

I have turn on

It

[chilly spade]

Go to settings ---> apps ---> PUBG MOBILE ---> permissions ----> grant it storage permission and restart game.

[night cloak]

while removing the phone number on the account, the second verification remained on and the code is not coming

Help me pls

[chilly spade]

@night cloak clear data from setting of the game and restart again and let me know if that works.

[night cloak]

Is there anyone who can take care of me?

It doesnt work @chilly spade

[chilly spade]

Share a screenshot or screen recording of the issue, @night cloak.

[night cloak]

@chilly spade

[clear spindle]

Check if the permission for storage is enabled in the settings again. If that doesn't work you may reinstall the game.

[clear spindle]

Only in-game customer service could help you with account related issues.

[night cloak]

I wrote a lot but they are not working

can you fix the error a second time by combining it with just 5 minutes?

[clear spindle]

Contacting via in-game or through [e-mail] could help you.

[night cloak]

5385707986 UID

Is there an admin to help me?

[clear spindle]

As mentioned before, account related issues are handled via in-game.

[young hatch]

Hello

Anyone tell me mythic forge end today or not

Because mythic forge time limited mark now

[hollow rapids]

hello, tencent now send verification codes on whatsapp?

or always by normal SMS?

[tiny stump]

How to get vanguard titles

[native anvil]

Could you please share a screenshot of the "limited mark" you are referring to? Also, please be aware that the Mythic Forge is a lasting feature. The prize pool and redeemable items update periodically without affecting forge progress.

[native anvil]

Verification codes are sent to the phone number or email address linked with your account. Do not share them with anyone else. Please also review [this alert](#questions message) for information on phishing attempts.

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @tiny stump.

[wicked tundra]

Hello, in the request to recover the account there is a question about two shipping transactions that I made. I have not made a purchase before. What should I choose?

[candid pecan]

Can anyone help me here?

I need to know what's mission gives thisbtitle even if it is expired

[signal tulip]

i see a Instagram page which is impersonating pubg m esports and a fake link where they r having a spin of the new m4 with some mix numbers of materials, and then asking log in info💀 where can I report that

[nimble inlet]

My account in danger

I gave my account to my friend and he changed the link between my mobile phone and his number and threatened me with stealing the account and activating secondary verification

[languid zenith]

When is the new version date?

When is the new version date?

When is the new version date?

When is the new version date?

[signal tulip]

Buddy that’s ur own fault, I don’t think anybody can help, you’re by yourself

It’s against tos to share ur acc even w friends

[signal tulip]

Should be by 3 hours

See the pinged message

[languid zenith]

Enter the security center and say that your account has been stolen

[terse bison]

I need help with matchmaking can someone help please? i'm not able to get matched. Please help

@ornate thistle Can you help please?

@lime juniper ?

[signal tulip]

What map and is it solo, duo, or squad?

[terse bison]

i tried everymap, every time of game, but didn't work, let me clarify im using gameloop emulator to play

nort america server, even tried playing tdm as well, but didn't work anything

[signal tulip]

Hmm probably not much pc lobbies u can try joining someone’s team who has a mobile and try?

[terse bison]

Tried that too

[signal tulip]

Damn

You’re playing the global version right?

[terse bison]

lemme try changing server than, might work, someone told me to change it to asia

yes global version

[ornate thistle]

Have you updated the game?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @signal tulip.

[native anvil]

For the update schedule, please refer to this message: #questions message.

[charred valley]

Where did mythic forge go

[bright reef]

Nowhere, it's still there.

[charred valley]

If u don’t have the crystals u literally have no access to it

💀

[bright reef]

Maybe it is a bug. Please wait for some time.

[charred valley]

@ornate thistle

[charred valley]

It means suspicious 🤨

Something

It means they gon remove it 🤔

[bright reef]

I assure you it will not get removed. They have added mythic emblems in purchase rewards too, so don't worry.

[native anvil]

Sharing game accounts is a direct violation of PUBG MOBILE's terms of service. If your account has been compromised, please contact customer service within the game for further assistance. Refer to subpoint 5.4 in #faq for further information.

[bright reef]

What do we put in identifier? Just random 12 numbers?

[signal tulip]

am confused…

[ornate totem]

No use a number which you can always remember

As this will help you get rewards

[unique gorge]

Guys

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unique gorge. Remember to read through #faq before asking questions in the support channels.

[bright reef]

what if it's similar to someone else's id?

[ornate totem]

Same number should be used

[unique gorge]

Damn what I do

[signal tulip]

so will i get a guaranteed reward?

[bright reef]

What help do you need, sir?

[fossil bridge]

Hi I've a suggestion can Redmi note 11 (snapdragon 680) please have the 90fps option on pubgm. Idk why there isn't. The phone itself works great

[ornate totem]

It wont most propably be. If it is then we can clarify with error

[bright reef]

No.

[signal tulip]

will u get a reward anytime u report someone?

[fossil bridge]

Why ?

[native anvil]

Yes, you can write any 12-digit numeric value or leave it blank. However, if you plan to submit a lot of reports to get #cheating-news, you should create a special identifier to use in all reports.

[ornate totem]

No only for highest reprters

[signal tulip]

oh

[bright reef]

Your chip is too weak to support 90fps. And even if PUBG adds 90fps to your phone it won't be able to handle it.

[signal tulip]

okkk

[bright reef]

What if it matches with someone else's identifier?

[ornate thistle]

You should be able to see it after updating your game. You can find the Mythic Forge after opening Value Event.

[bright reef]

@native anvil also how will we claim that it is us using that identifier?

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[fossil bridge]

What about 60fps. When I go to the graphics option it only says till high

[native anvil]

Rewards are only available for Top Reporters. You can check the leaderboard to see who is eligible for rewards through this link.

[bright reef]

Also, why is the form in turkish?

I don't understand turkish.

[native anvil]

The form is in English, with translations available in Arabic and Turkish. However, the primary language is English.

[night cloak]

Anyone know when the Premium Crate will be back in the game?

[worthy wharf]

Why cant i update my game

[native anvil]

We do not have an exact release date for it, but we can expect that the premium crate will be available after the current custom crate ends.

[native anvil]

What is the issue you are facing when trying to update the game?

[frosty niche]

update?

ios timing

@native anvil

@worthy wharf

[native anvil]

For the update schedule, please refer to this message: #questions message.

[night cloak]

Official website apk give

[past crescent]

hello the update is not showing in my app store
device : iphone 12
region : algeria / africa
connection type : wifi fiber

[misty dagger]

No update in appstore?

[worthy wharf]

Yea i cant update also

[native anvil]

The update is being rolled out gradually and will be available to everyone soon. Please refer to [this message](#questions message) for more information on the update schedule. The times displayed are in your local time zone, @past crescent, @misty dagger and @worthy wharf.

[misty dagger]

Time is over now according to that message but no updates?

[native anvil]

▫️ https://www.pubgmobile.com/.

[past crescent]

yes sir but it had 25 min since it was published for all

[lusty jackal]

Idk why y’all are so eager to go meet bugs 😂😂

[night cloak]

@native anvil Can u provide apk of700 mb

[signal tulip]

I can’t see update :((

[clear spindle]

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_2.8.0_uawebsite_small_56AE59FD6.apk

[night cloak]

@clear spindle Is it official

[clear spindle]

You may refer to the pinned message in this channel.

[clear spindle]

Yes, it is from https://www.pubgmobile.com/

[night cloak]

@lime juniper can u confirm

[alpine flower]

Yes it it

It is the message sent by her

[night cloak]

Which msg

[clear spindle]

#news message

[signal tulip]

Why does this message always pops up

[honest sedge]

Is there pubg m emu chat/support ?
And how can i unlock ultra hd in gameloop emulator
My pc specs r good

[tepid lily]

What's time and date that you watched it?

[west pivot]

Today the 7th of September around 3:00 UTC

[wispy nimbus]

anyone having issues with graphics i play with smooth all the time and it changes back to HD graphics wherever i open the game again. already have the new update version.

[west pivot]

@celest shadow why did the issue that I reported was removed?

[celest shadow]

We have sent you an update privately.

[lime juniper]

Full APK (1 365 MB)

https://f.gbcass.com/PUBGMOBILE_Global_2.8.0_uawebsite_10B07810F.apk

Erangel Small APK (724 MB)

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_2.8.0_uawebsite_small_56AE59FD6.apk

https://pubgmobile.live/apk

[light trout]

Could you please share a video recording?

[jade raven]

@lime juniper is Survive till Dawn and Darkest Night coming back in unrank mode?
I need an official yes, please say yes

[ocean tiger]

can someone help me with in game issue ?

[night cloak]

Please elaborate the problem your facing with the prime-plus subscription.

[ocean tiger]

to you ?

[night cloak]

You may elaborate the problem in this channel and someone who can help you will answer eventually.

[ocean tiger]

alright, well i bought prime plus and i thought i will receive what is promoted in the picture as many times before, but for my surprise, instead od 18x 50uc voucher i received 15x 30uc vouchers for premium and classic crate which is kinda unfair since even if u click on the vouchers in prime plus, it will show you the 50uc off vouchers. So now my question is, if there is any chance of getting the 50uc wouchers instead of those classic and premium ones. If not, is it possible to get refund if i spent some uc ?

[ebon arrow]

How can I fix this

I can’t open my mic

[agile thorn]

Why did my pubg download suddenly reset when it was so close to being finished?

[placid junco]

Hello, my account has been stolen and it has been more than six months. Can I recover the account or not?

[stable kraken]

is parament ? The Red Skin ?

[night cloak]

An Urgent Pubg Official should contact me. While removing the e-mail and phone number in my Pubg account, the 2nd verification remains open and a bug occurs. "The mobile phone number format you entered is incorrect. I searched a lot on Youtube and Tiktok, but I couldn't get any results. Please come to the chat with an authorized person.

[river yoke]

Hi, If I purchase an Elite pass in that case Dagger will be permanent or for 15 days? In the previous Royale pass, Elite pass provided permanent item. @light trout

[brave wraith]

My resources is not downloading after update help

[stuck anchor]

Does the PUBGM Friend Team Up Invite still show if you don’t have pubg installed ? @celest shadow

I’ve got friends that i haven’t seen for 5/6 years and it offers me the option to tap on the “offline invite”

So, i’m wondering if this button would show up regardless of having pubg installed or not.

Because some friends on my list don’t have the button

[ebon arrow]

Does any one know why I can’t open my mic in game or chat

[hearty temple]

When I updated the game to the latest version, the Help and Support button disappeared. So what is the solution?

[light trout]

It is permanent.

[storm flume]

Please contact the customer service for further assistance, @ebon arrow. Refer to subpoint 5.4 in #faq for further information.

[river yoke]

Thanks for the information

[hearty temple]

When I updated the game to the latest version, the Help and Support button disappeared. So what is the solution?

[cyan citrus]

From where did you download the game?

[hearty temple]

play store

[cyan citrus]

Is it Google Play Store, @hearty temple?

[hearty temple]

Yes

[cyan citrus]

Please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines, @hearty temple.

[night cloak]

@cyan citrus when will new rp come

And i am unable to add my phone no. Because india is not showing@cyan citrus

[cyan citrus]

New season along with the new Royale Pass will be available from 2023/9/14 at 2:00 (UTC+0).

[cyan citrus]

As we provide community support only for the global version of PUBG MOBILE, we are unfortunately unable to answer any questions related to PUBG MOBILE in India.

[night cloak]

In global version i am unable to link my mobile number

@cyan citrus

[ocean tiger]

I have a question, I bought premium plus on 5. of August and i received the new rewards which i dont want (the clasic and premium crate coupons) instead of the old 50uc vouchers, why ?

[hearty temple]

Please can you explain to me the way

[daring idol]

Why haven’t I gotten the new update yet? 😭

[night cloak]

@daring idol #questions message

If Android

[lyric ether]

What happens if I play games on 1440p while my monitor supports 1080p?

[bright reef]

No, it's not.

[bright reef]

You'll only experience 1080p but your CPU will have to bear more load as the game is running on 1440p. It'll just make your CPU work more than it needs to for the same experience.

[lyric ether]

Thanks brother

[upper crest]

with new update I had to download pubg all over again, all my maps and graphics packs were gone lol

[lavish crown]

Hi, i got this while im playing:

[chilly spade]

Are you using the hoverboard?

[chilly spade]

Those are not deleted, you need to download patches every update so your experience remains smooth.

[upper crest]

I didnt mean the patches

those are the new stuff

its like my whole game was gone

all the normal maps etc

[haughty cargo]

How can I open an account via e-mail?

[hearty temple]

Please can you explain to me the way

[modest pasture]

lost my id please contact me

[twilit oriole]

Hello,
Is RP Voucher available in this season or no?

[naive steppe]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @naive steppe. Remember to read through #faq before asking questions in the support channels.

[naive steppe]

my account was hacked into and the unlink account in the customer support is taking too long

i cant be looking at my phone 24/7 to log the hacker out

[terse quail]

Can i make 90 fps only disine

Can i make 90 fps only disine

Can i make 90 fps only disine

Can i make 90 fps only disine

[bright reef]

Only if your device supports 90 fps.

[terse quail]

No for disine

[bright reef]

What's disine?

[terse quail]

Like decor

appearance

appearance

appearance

Can i make 90 fps only apperence

[bright reef]

I don't think there's a thing like that.

[cyan citrus]

You will need to create a post by using the ''New Post'' option for your issue in the #996546243859853424 channel in compliance with the channel's guidelines. We can follow up with you after you have created a post.

[cyan citrus]

Could you please elaborate?

[cyan citrus]

Do you happen to have a video recording of this issue?

[lavish crown]

No i was in the boat

[lavish crown]

I think its the last photo

Wait it happened 3 times

[hearty temple]

What do I write here?

[tulip atlas]

How do u sign up for arab talent program

[ornate totem]

your device details, the problem elaborated and a video if you can

[hearty temple]

When I updated the game to the latest version, the Help and Support button disappeared. So what is the solution to return it?

[tulip atlas]

Can someone please guide me on how to sign up for arab talent program?

The one that gives uc

[ornate totem]

You can post it in #996546243859853424 @hearty temple

[hearty temple]

done thanks

[ornate totem]

You're Welcome!! @hearty temple

[ornate totem]

Through this website - https://www.pubgmobile.com/ar/event/arabtalentprogram/

[drifting root]

which apk is better bro? 1gb or 700mb?

[chilly spade]

The 700 one isn't the fupl one and you may have to download in game again.

[ornate totem]

Both are kind of same, the 1gb comes predownloaded with some resources whereas with the 700mb one, you have to download them in game

[mellow burrow]

Complete any mode with special characters meaning?

and is the reap what you sow achievement still possible to do?

@chilly spade ^^ any idea pro

[chilly spade]

Could you share Screenshots of both?

[mellow burrow]

1 sec

[valid jewel]

Whenever I change my email link password, and I try to login with email it says suspicious activity?

Whys that?

[eager minnow]

whats wrong, cant collect

[red onyx]

Hello, if I have 6 coupons of 300uc I can have a reduction of 1800uc on the rp, or the limit and 3 card at 300uc

[ornate totem]

You can get off of 300 uc when you buy the elite pass plus or when you buy something more than 960uc I think

[storm wasp]

Hi guys i'm new here but İ need help with my account.. 😦
Someone can log in my pubg account, i tried to contact pubg but they said, my proofs are not enough. İm really sad about it. How can i contact a support from pubg mobile?

[ornate totem]

You can contact them in game via settings, or email them through their official email which one can get from their official website

[valid jewel]

What’s the cooldown on this?

[ornate totem]

There are many bugs in that event, so I suggest posting this in #996546243859853424

[ornate totem]

Cooldown on sending the OTP

[valid jewel]

I know, how long is the cooldown ?

[ornate totem]

For verification of phone number

[storm wasp]

İ sended a mail already but no answer yet.. is there an other way so i can prevent he can get it my accout

[ornate totem]

Wait for 2 to 3 minutes, it may be enough

[valid jewel]

If you own the account just logout then click “log out of all devices”

[ornate totem]

And change all your passwords

[storm wasp]

İ did that also, but didn't work. İ have the symbol ❌ next o my email, so i think he can log in with his own? İ don't know how its works with the email, cause i log in with twitter.

[ornate totem]

Maybe he may have access to your twitter or your email's password @storm wasp

[valid jewel]

Change the password on Twitter and log out and log out all devices, enable 2FA

And with the email just change the password or completely change the email

[ornate totem]

Change the password in game

@storm wasp

But before that select logout of all devices

[lethal thunder]

You have to login with your email before you can change it

[storm wasp]

İm gonma try it now, i cant change my email, It says you must log in for 15 days so im now at 7/15 days.. its akward how is it possible my twitter and email had 2 verification for log in

[valid jewel]

You probably click some link and got hacked, best solution for you is probably logging out of all platforms and changing all the passwords

The whole key is clicking the log out of all devices button

[ornate totem]

He doesn't need access to your emails as you can login with email and just the password like in any other app @storm wasp

So even if email has 2FA, it doesn't matter as he doesn't need to access your email

@storm wasp

[valid jewel]

Email doesn’t have 2FA in the first place , and it’s way safer for her to just change the password doesn’t have to change the email ingame and on the main app weither gmail or yahoo

[storm wasp]

İ changed everything. So we will see if he can log in again 🥺

[ornate totem]

It is there if you use gmail, it sends you notification every time you login @valid jewel

[ocean tiger]

I have a question, I bought prime plus on 5. of August and i received the new rewards which i dont want (the clasic and premium crate coupons) instead of the old 50uc vouchers, why ?

[ornate totem]

They have changed the rewards, so you wont be able to recieve the old ones

[ocean tiger]

i know they changed them in this update but the thing is, i bought it 2 days ago, when the rewards were still old

[ornate totem]

But you will still recieve the new rewards, if you would like the old rewards to remain, you can post it in #996458713126797405

[lone kindle]

When will pmco start?

[ocean tiger]

i just dont understand why i received new rewards 2 days before they changed you see ? I had no clue that they will change and the old ones were still promoted in prime plus

[ornate totem]

There are no official announcements till now. You can follow PUBGM esports official social media.

[ocean tiger]

?

[ornate totem]

I feel they should have given the old rewards to those who purchased it b4 the update

[small sparrow]

Will this event stay forever

[ocean tiger]

i guess so too

[flint viper]

hi i ned form esport roms

[ornate totem]

Yes

[turbid moat]

Can't collect these rewards

[chilly spade]

Could you share a screen recording of that issue happening?

[ornate totem]

There are many bugs in this event, so you may post this as a bug in #996546243859853424 for assistance and resolve of the issue @turbid moat

[cosmic vector]

How does the tier compensation work? If I rank to ace in squads what will this change my tier to in duos ?

[turbid moat]

Probably diamond

[cosmic vector]

Okay thank you

[hidden terrace]

eror 211 login

[sullen lion]

Cant collect the coins.

[cyan citrus]

Please send your player details in https://discord.com/channels/393088095840370689/1149435441192386570, @sullen lion.

[cyan citrus]

Please provide your details in this post: https://discord.com/channels/393088095840370689/1149435441192386570.

[cyan citrus]

Please add more details about the issue you are facing and share a screenshot.

[hidden terrace]

i try login use my phone number but i get notif login failed, pease try again (211)

[dreamy bluff]

Can you have multiple prime subscription with iOS and android for one account ? Or would it cause some issues?

[frank cypress]

I've reached 1K followers and I still didn't get the Club Star title, do I only get it when it's 8AM and refresh?

[brazen plank]

Where the pmco region middle east will start and where reg will be!

[south eagle]

Hello

[south veldt]

I'm getting this message with every friend when I try to like their moments post/story why?

[mellow burrow]

Get killed by your own grenade 50x times is it still possible to do

[radiant star]

Hello

Anyone know how to fix this?

[magic barn]

Code

#code

[mellow burrow]

Im looking for a reply thanks.

[night cloak]

Why we can't buy subscription from midasbuy

Add please

[ocean veldt]

@lime juniper

[mellow burrow]

I try to complete fun times achievements

It was at 624 i played abt 10 games and still stuck at 624

may i know

this was different i didnt understand this message popped up after every match of arcade.