questions

[cyan citrus]

There are Purchase Rewards event and Amazing Rebate event available at the moment. From Purchase Rewards event, you can collect extra UC after purchasing specified amount of UC through the game shop or through https://pubgmobile.com/pay. From Amazing Rebate event, you can collect different rewards by spending certain amout of UC. This does not include UC as rewards.

Sadly, I'm not able to understand what you are referring to. You can seek assistance in your preferred language by joining a regional community through #735483472432594994 sub point 3.1.

[night cloak]

The only problem I had is the purchase rewards was not showing up on my game so I could not have collected uc after my purchases

[cyan citrus]

When did you make the purchase, @night cloak?

[zealous berry]

[tidal crag]

Hi, may I know what is this?

[cyan citrus]

You can use this coupon in any lucky spin to get free 10 draws at once, @tidal crag.

[tidal crag]

Alright, now I understand, thanks 🙏

[cyan citrus]

You're welcome, @tidal crag!

[vapid blaze]

@cyan citrus @polar marsh can you help me with this I’m trying to play crew challenge with my friend and it’s not letting me join or create one I don’t know what to do

[vapid blaze]

@cyan citrus can you please help me about this

[real jolt]

What does antiban means? Does it mean PUBGM's security doesn't work??

[vapid blaze]

@cyan citrus

[lament grotto]

This is clearly a scammer. Please refrain from communicating with them any further. Keep in mind that you can communicate with the customer service only through inside the game and the email for the customer service is [e-mail]. Please block the user or they will try to scam you or steal your account. No one else can help you with your account other than the in-game customer service.

[vapid blaze]

Ok

This dude blocked me 😂😂

I just wanted to have some fun with him

[night cloak]

You may report cheaters on any social media platform through the following form: https://pubgmobile.live/report

[heavy vortex]

discriminating Indians👴

[heavy vortex]

hack files i guess

[weak kelp]

Hello, I am a PUBG Mobile player, and I want to tell you about my problem. I reached the required points for PUBG Mobile on the North American server, dual mode, and my rating was 382 in the C2S6 season, and when I opened the game at the time they gave PUBG Mobile, I see myself not rated. PUBG, and this is my account ID in the game to confirm the problem: 5220508361

[real jolt]

I'm not trying to report, I just want to know what this antiban means.

[night cloak]

In this case, the seller of the cheating software is trying to advertise the program he is selling.

[worthy sinew]

Antiban = No ban maybe?

[elder radish]

Hi. My game has some problem. As you see in the images it has some display problems. I mean while jumping from plane name of places looks blurry. And also other objects apper unclearly. For example entrance of cave in livik, as you see I can't see inside of the cave. I don't know how to fix that. I have tried every graphics but still doesn't work. My device is "Redmi Note 12 pro plus" #1077761379638984765

[copper fable]

Where I do have to search teammates or rankpush related questions

[real jolt]

If so then it means PUBGM security can easily be bypassed.

[worthy sinew]

Probably that's their supposed USP. But it's certainly not the case.

[cobalt zealot]

Hey. My account was hacked and I cannot reach it anymore however I have a lot of ownership proof and my friends in-game can confirm as well plus I spent more than 300,000 emirates dirham on it so what can I do?

[junior birch]

Please perform a routine repair from the login menu, restart your device and see if it makes any difference.

[junior birch]

Please use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[elder radish]

It didn't work, unfortunately

[clear spindle]

Try reinstalling the game.

[weak kelp]

Hello, I am a PUBG Mobile player, and I want to tell you about my problem. I reached the required points for PUBG Mobile on the North American server, dual mode, and my rating was 382 in the C2S6 season, and when I opened the game at the time they gave PUBG Mobile, I see myself not rated. PUBG, and this is my account ID in the game to confirm the problem: 5220508361

[elder radish]

Did it several times .

[clear spindle]

Report it in #996546243859853424 along with a video recording of the issue,
Numeric User Identification
Server
Device
Operating system version
Network Type (Wi-Fi or Cellular)
Country.

[lime cave]

Please someone help me my account has stoled

[storm flume]

Please contact the customer service for further assistance, @lime cave. Refer to subpoint 5.4 in #faq for further information.

[weak kelp]

Hello, I am a PUBG Mobile player, and I want to tell you about my problem. I reached the required points for PUBG Mobile on the North American server, dual mode, and my rating was 382 in the C2S6 season, and when I opened the game at the time they gave PUBG Mobile, I see myself not rated. PUBG, and this is my account ID in the game to confirm the problem: 5220508361

[night cloak]

Why my post at club can’t be posted as public ? How to fix it

[acoustic inlet]

hey , about getting new phone or tablet pls show us your exp here
#1142422414635044945 message

[shut compass]

I need invitation code to become a creater in PUBG mobile

[frosty shuttle]

Can any1 tell me where i can open skull helmet ?

[white canopy]

can i change all talent championship player after semi final?

[slender trail]

I logged into my game and all my uc was missing, when I logged off last night I had the full amount. Does anyone know why that could be?

[night cloak]

Thank you for your message. The information you provided has been verified. You can log in using the verification code found in the inbox of your linked email address. To ensure account security, we recommend that you change your password immediately after logging in.

If problems should arise again, please contact us again at any time. Have fun gambling!

i just got this account recovery result but i didn't get a code by mail?

I got the message via email

@cyan citrus

I got the message via email

i just got this account recovery result but i didn't get a code by mail?

Thank you for your message. The information you provided has been verified. You can log in using the verification code found in the inbox of your linked email address. To ensure account security, we recommend that you change your password immediately after logging in.

If problems should arise again, please contact us again at any time. Have fun gambling!

what should I do now?

[night cloak]

I made purchases last week

[night cloak]

<@&481161015728406538> what us solutions for this

[sick shale]

Contact customer service for payment related issues. In the meantime, you may purchase UC via the official website.

[vapid blaze]

<@&481161015728406538> can you help me with this

[cobalt rover]

@ornate thistle

I need help, they stole my account, please help me

[karmic oak]

Have fun gambling!

[raven oriole]

is there a way to check who you sent popularity to?

[analog rampart]

number 3 hack

[fading rose]

Can i use it as pfp

[heavy vortex]

issei and rias

[fresh agate]

Hello,
Recently my account got hacked , u guys would probably know as I already contacted you here on discord. Thankfully a few days ago I managed to get my account thru the recovery claim, and my information was approved by the customer service. So as soon as I got my account I sent a mail to the customer service asking them to kindly remove the recovery mail opportunity for the next 3 to 6 months , so I don’t get any other malicious attempts of stealing my account. Their reply to me was that no one would have been able to send the claim for the next 3 months because my claim was already successful, so I trusted their answer. But for my own security I kept checking if anyone managed to sent a malicious claim again , and it seems like someone managed to do it today. I would kindly like to not lose my account as soon as I got it back. How can I solve this.

<@&481161015728406538>

If u need any screenshots of this mails and so on, let me know

[fading rose]

<@&481161015728406538>

[white canopy]

can i get some clarification on this, it gives 2 different answers

[gusty jacinth]

4groups will gonna play semi finals (3 matches) if your team reach top2 then advance to the finals round and if you cant make it then you need to play playoffs

if your team will reach top 2 in playoffs then you can join finals but if your team already reached top 2 in semi finals then no need to play play off @white canopy

[white canopy]

oh damn

that's hard

[gusty jacinth]

now you understand?

[white canopy]

yes

[weak kelp]

Hello, I am a PUBG Mobile player, and I want to tell you about my problem. I reached the required points for PUBG Mobile on the North American server, dual mode, and my rating was 382 in the C2S6 season, and when I opened the game at the time they gave PUBG Mobile, I see myself not rated. PUBG, and this is my account ID in the game to confirm the problem: 5220508361

[weak kelp]

Why no one answer me

Hello, I am a PUBG Mobile player, and I want to tell you about my problem. I reached the required points for PUBG Mobile on the North American server, dual mode, and my rating was 382 in the C2S6 season, and when I opened the game at the time they gave PUBG Mobile, I see myself not rated. PUBG, and this is my account ID in the game to confirm the problem: 5220508361

[cyan citrus]

Can you please share a screenshot of the issue you have encountered?

[torn isle]

I need support regarding the creator hub please

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @analog rampart. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[cyan citrus]

Can you share a screenshot from the global rankings instead?

[weak kelp]

@cyan citrus @quendI had the picture, but it was deleted. You are a moderator of the game. You can open an account and search with it. Can you do that?ii

[night cloak]

what should I do now

[cyan citrus]

I'm a moderator of this Discord server only. You can send a screenshot in this channel. It will not be deleted.

[weak kelp]

I sent a screenshot of my review

Can't you send my account ID to someone else and see it in full?

[cyan citrus]

Where did you send it?

[weak kelp]

for you

[weak kelp]

.

[cyan citrus]

I need your screenshot that you take from global leaderboard so that I can understand the issue you are facing, @weak kelp. Please take the screenshot from global leaderboard and send it here.

Also, make sure that you change your game language to English first, @weak kelp.

[weak kelp]

My problem is that I was ranked 382 in the C2S6 season, and when I came to open the game at 3, it took me out of the rating.

[cyan citrus]

Please provide a screenshot from the leaderboard first, @weak kelp.

[weak kelp]

Screenshot of the season or season in which the problem occurred

[cyan citrus]

You can navigate to global leaderboard from here, @weak kelp:

[weak kelp]

Ok

[cyan citrus]

Can you please share a screenshot of your Account settings as well, @weak kelp?

[vapid blaze]

Hey @cyan citrus can you help me about that crew challenge bug

[weak kelp]

I do not mean this season, but the C2S6 season, and you can go to the account and make sure

[cyan citrus]

Cycle 2 has already been concluded, @weak kelp. Unless you have a video recording that can illustrate the issue you encountered, please contact the in-game customer service for further assistance.

[weak kelp]

I contacted customer service and they told me that the c2s6 season has ended, and I have reached the required points for Qaher PUBG, and it did not do justice to me

[cyan citrus]

What happens when you tap on the ''Crew'' option?

[vapid blaze]

It’s not letting me join or create a new one when I try it’s says “maximum reached”

[cyan citrus]

We unfortunately cannot help you with this as we cannot confirm that without a video recording. You may try to contact the customer service again. In the future, if you encounter any issue in the game, please make sure to report the issues in a timely manner.

[weak kelp]

Well thank you and sorry to bother you and I am very sad that I did not achieve conqueror pubg c2s6

[cyan citrus]

The current All-Talent Championship is already in the Semi-finals stage. You may try again after the registrations for the next All-Talent Championship start. Please make sure to register in time.

[vapid blaze]

Well you see when the registration came for week 2 I try but it didn’t let Me join my crew and I try but it also didn’t let me make one

[weak kelp]

Well, before I go, if you find a picture of me with 382 listed, can you help me?

[cyan citrus]

Teams will not be able to replace their members after qualifying for the Semi-finals or the final round. As mentioned previously, you will need to register for the next All-Talent Championship when the registrations begin.

[vapid blaze]

Ok thx

[cyan citrus]

Also, for the weekly matches, players can only change teams up to 2 times after the weekly matches start.

[cyan citrus]

We can only try to help you if you can provide a clear video recording that can illustrate the issue you have encountered.

[storm flume]

Please contact the customer service for further assistance, @fresh agate. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please elaborate further and add more details about your concern.

[cyan citrus]

The current Purchase Rewards event is available from August 18, so it should not be available when you made the purchase.

[cyan citrus]

You should be able to log into your account using the email that you provided to the in-game customer service when submitting the request for account recovery.

[cyan citrus]

Are you referring to your current Discord profile picture? It should be fine.

[storm flume]

Please contact the customer service for further assistance, @cobalt rover. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please reach out to the in-game customer service for further assistance with purchase related issues.

[cyan citrus]

Teams will not be able to replace their members after qualifying for the Semi-finals or the final round.

[cyan citrus]

Could you please elaborate? I'm not able to understand your question.

[cyan citrus]

You can apply for World of Wonder creator access through inside the game by the navigating to WOW and tapping on Become a Creator. If your application is approved, you will receive a response within 30 days after submitting the application.

[ornate thistle]

You can check whether you have reached Conqueror tier in C2S6 or not if you go to Season > Cycle 5 > Cycle Stats > Cycle 2 like this.

[white canopy]

doesn't matter anymore, we got clapped🥲🥲🥲

[cyan citrus]

This issue has been reported through https://discord.com/channels/393088095840370689/1131926613576130686. You may provide your details there.

[quartz flint]

واو

[storm flume]

Please do not use languages other than English, @quartz flint. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mystic cargo]

Hi, I’m wondering if anyone knows how and where to download the background music for the Alan Walker Cover contest? I can’t find it anywhere and I really want to participate.
Also, none of the links on the pubg pdp Instagram page work, they all lead to error pages.

[zenith coyote]

How can we recover a hacked account? I tried tools and alls but it doesn’t show me the usual questions
It directly ends after just putting in UID

I think the hacker used account recovery tool to get access to my account
Please can anyone help me with it

[dapper pollen]

Hello is it possible to add a african server in the future uptade may be not in this next one but later, it’s starting to demotivate the african player when we play some tournaments. Like in 2021 when we played PMCO we failed a lot of games because of the high ms. We can’t loot after landing, we can’t open the door and get killed because of that. But if you helps us by giving an african server the game will be better for us the one of the biggest PUBG MOBILE community
Thank you! I hope you will have a solution about that

[night cloak]

Do Pubg Prime giving me won match bonus or Rank boost? or something useful

[true sinew]

<@&481161015728406538>
Is there a way to reply to this message or do I need to send a new fresh message and our previous conversation will remain?

[cyan citrus]

If you are not able to reply to that message, you may need to contact them again with the required information as mentioned in that notice, @true sinew.

Please do not mention the moderator role unless there is an emergency related to this Discord server.

[cyan citrus]

Please feel free to provide your feedback regarding the changes you would like to see in the game through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

Are you still able to log into your PUBG MOBILE account?

[autumn python]

my account got hacked, but luckily I was able to get it back, but all my progression is gone. What can I do????

[chilly spade]

By progress, you mean rank/tier?

[autumn python]

Yes, rank, UC everything

[chilly spade]

These all things may be spent from the hacker, please contact customer support for more info as they can help you with physical account related issues.

NOTE- Account safety is your own responsibility and game cannot refund if any of these currencies got spent by hacker.

[autumn python]

Don't need a refund, just the account progression and all back, friend list

[autumn python]

How can I contact customer care. Need to chat with one or so

[chilly spade]

Refer to my response again, you may refer to #faq subpoint 5.4 for info on how to contact customer support

[autumn python]

What's the main menu

[chilly spade]

The login menu, can be accessed by logging your account just like the left arrow in the image below, or you can directly conract the support from the button that right arrow shows in the image below.

[autumn python]

Thanks

[winged umbra]

Hello! Could anyone tell me if this is 3 material or 3 parts out of the 10? Thanks 👍🏻

[royal badger]

Anyone here? I need help

[royal badger]

3 parts out of 10

@cyan citrus are u there?

[winged umbra]

Thanks!

[royal badger]

@celest shadow @lime juniper I NEED help Bro

[chilly spade]

State your issue, @royal badger.

[cyan citrus]

These are modification material pieces. 10 modification material pieces can be combined to create 1 material.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @royal badger. Remember to read through #faq before asking questions in the support channels.

[shadow ruin]

Who to create wow maps

[tame crane]

@lime juniper 7 days passed and again can't claim recovery because someone did it before I do. Maybe it is time to open back my private thread?

[chilly spade]

Wait for maximum 14 days and then reach out here, @tame crane.

[chilly spade]

You need creator access which can or obtained by filling the form.

For more queries, we have a dedicated server for that. You may ask further queries related to WOW in WORLD OF WONDER DISCORD server.

[tame crane]

And they wont occupy the recovery claim again after 14 days? This doesn't make sense at all.

[junior birch]

You may click on the corresponding posts.

[copper fable]

Ok

[chilly spade]

It should be claimed if your information provided is correct, else you'll get your response. There are lesser chances to not get a reply, kindly, wait.

[tame crane]

The issue is this is second time recovery being claimed not by me

Today I was waiting for rejection period to be reset and that moment exactly new claim is filed, not by me. Those who hacked it are keeping me out of access. That is the real issue

[chilly spade]

You have to change password of every social connected to it when you have succesfullyclaimed for security.

NOTE- Account safety is your own responsibility
and game is not responsible for any loss.

[ruby dragon]

buddy help, my pubg mobile account was stolen, what should I do?

[magic lance]

Tencent give strike in my channel without any reason please solve this problem

[tropic robin]

Hello how can I register on pmpl?

[magic lance]

Please help me sir

[brave agate]

Tencent Sent Copyright 24 Strikes To My In Game Highlights and Recorded Videos Of PUBGM KR/JP version

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @magic lance and @brave agate. We may otherwise have to mute you.

[brave agate]

This guy tried to get my login info Alhamdullilah (thank God) I didn't sent him my info

[native anvil]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[tropic robin]

Thanks

[ruby dragon]

@lime juniper buddy help, my pubg mobile account was stolen, what should I do?

[storm flume]

Please contact the customer service for further assistance, @ruby dragon. Refer to subpoint 5.4 in #faq for further information.

[fresh agate]

I did contact customer sevice, but the reply to me was an automated answer, which didnt help me any further.

I might need to have a chat with a tencent person

How to get in contact with Error

[clear spindle]

You may contact the in-game customer service or via the e-mail [e-mail] again and explain the issue you're facing now, @fresh agate.

[fresh agate]

Already done both, both times i got an automated answer which didnt help me solve my issue

[sage gyro]

Help my account login another person. Iam changed my password but he Login again please help

[storm flume]

Please contact the customer service for further assistance, @sage gyro. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

I download all resources but for skins when i view them then download

[chilly spade]

This is a slow loading process to keep game lobby and gameplay smooth while this.

Don't worry, it won't happen always, just keep playing normally and all skins will be available for you.

[night cloak]

Ok

[ebon nymph]

How can I recover my lost guest account when I don't remember all the details?

[clear spindle]

You can't.

[wintry shuttle]

hello

[junior birch]

Hello! How may I be of assistance?

[devout wyvern]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @devout wyvern. Remember to read through #faq before asking questions in the support channels.

[torpid thicket]

Hello, please tell me what to do if the pubg is deleted by itself. That is, I download the pubg, all the kg-data in the game, and a day later again asks to download them?

[native anvil]

If you are still able to log in to your account, link your account to a phone number and enable secondary verification. Then, check the trusted devices and remove any devices that you don't recognize. Finally, sign out of all other devices. If you need further assistance with this, please do not hesitate to contact customer support in-game. Refer to subpoint 5.4 in #faq for further information.

[native anvil]

What device are you using? Can you share a video showing the problem?

[torpid thicket]

At the moment I am using HUAWEI P-smart s (Android), but the problem is that this was not the case on this device before.

[opal crane]

What is the deeplink ?

[native anvil]

Where did you download the game from? Have you tried re-downloading the resources? If you encounter this issue again, please report it in #996546243859853424 in compliance with the channel's pinned instructions.

[native anvil]

Please ask for assistance with the PUBG MOBILE Arab Talents Content Creator Program in the PUBG MOBILE MENA server: https://discord.gg/pubgm-mena.

[slow ermine]

How can I get vanguard

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @slow ermine.

[halcyon bloom]

Can someone change my name to TOP G for this server

[quiet needle]

I can't log in to my account with Twitter, is this only me, or is there's problem login with Twitter?

[ivory prism]

I have a question, I think I logged in too many times into my account and now it isn't sending me the email verification code. It keeps saying to try again later. How long will I wait before I can receive the code and log in again?

[clear spindle]

Request for that in #discord .

[clear spindle]

Is there any error showing while you try to login?

[ivory prism]

Can't find anything it says about this

[clear spindle]

You may have to wait for 24 hours.

[ivory prism]

Is there no way to log in via support?

My only login method is email and password. There's also google play games but I'm playing on iOS so that isn't an option

I'm logged in on my phone and can't log in on iPad

[clear spindle]

Well you gotta wait.

[ivory prism]

Ah, fair enough. Unfortunate

Thanks for the help

[clear spindle]

You're welcome.

[quiet needle]

No it's just keep reloading

[clear spindle]

Do you have any other login method?
Logout from Twitter app and browser, then open the game and then try to login.

[quiet needle]

Yes I have

I tried but still not working this is the first time it has happened to me

Maybe there's some issue Login with twitter You know the name changed to X I don't know

[junior schooner]

Hi there!

I need help about my PUBG Account

[dusty crow]

sheesh no need to send this notice every hour, takes up da entire screen space

[torn isle]

How to solve the problem of the fake damage please

[lunar jasper]

Hello can I speak with any one on pubg customer service

[eager minnow]

whats wrong with the crosshair?

[night cloak]

But this is not good we need all resources download in 1 time

[mortal apex]

How can we help you?

[mortal apex]

Could you please elaborate?

[junior schooner]

Thanks.. my problem has been resolved now...

[mortal apex]

Please refer to the subpoint 5.4 in #faq.

[lunar jasper]

I don't understand you

[mortal apex]

Please refer to this:

[twin rain]

Hello sir anyone is here..

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @twin rain. Remember to read through #faq before asking questions in the support channels.

[lunar jasper]

I need support from you . Customer service on the game is auto replay no body review as if you send to thim hi they will reply same replay for your issue

[radiant rapids]

hi

what is the solution?

[echo dirge]

Facing this problem, I have Unlinked my Twitter due to some reasons, Now want to link it again. But there's some issues while linking!
Even though my account is not linked with any account I have tried to remove the link from Twitter tried again to link but ^^ any solutions?

[vagrant onyx]

i think you need to go twitter settings and revoke pubgm mobile ( from website or twitter app )

[echo dirge]

I have already did that, It's mentioned in my message.

[vagrant onyx]

probably protection ( that the reason i think )

[echo dirge]

Any mod?

[keen finch]

@polar marsh i play game on gameloop emulator but my main account is own twitter and i cant do log in from twitter there is something issue about it @lime juniper

[clear spindle]

Download Twitter from the app market in Gameloop.

[keen finch]

from here right ?

[clear spindle]

Yes.

[keen finch]

ok ty

[woven path]

If pushing rank is done in TPP or FPP mode will the rank increase in the other?

[quartz kelp]

When someone gifts you royale pass, does it immediately gift or does it take time?

[clear spindle]

That has nothing to do with this server.

[clear spindle]

Rank points earned in FPP and TPP modes will remain separate.

[clear spindle]

It should be immediate.

[night cloak]

Hey, there was a card that said "change nickname for 24h" or something similar, and I changed my nickname using it, but after 24hr it didn't change back, it's been like week and still. Am i missing something? I'm kinda new to all this

why there some SCAM! post on this channel everytime i enter

[alpine flower]

Please read it carefully and enlighten others

A user who fakes being krafton support has been pain for many months now, so it's to warn people

[night cloak]

but u know its game about skills not Skins? what Scammers get by scamming me: nothing i do new ACC and Play how i was playning

[alpine flower]

You do understand people dear their account too much right??
And yes this clown scammer scamming people

You needn't worry much about it
Just never share password with anyone

[night cloak]

there is password in this game?
ah forgot, autologin from Facebook acc

verification code can scam my acc? how lol

[alpine flower]

Sorry??
It's not "change for 24h"
It's "change once every 24h"

It means that it'll let you change your name once in 24hours

And no it won't revert back to orginal name after you changed to something, you can still change to the old name if you have another rename card after 24hours

1 change per card per 24 hours

[alpine flower]

please move to #chat and maybe ask people there

[night cloak]

ah, should've read it carefully, thanks!

how can i get that card though?

[alpine flower]

There's 3 ways

1. After reaching 10 rank in pubgm account you would've got one (this chance is once per account only)

2. Being inactive(by not opening the game) for 2-3 weeks (please wait for someone who knows the exact duration, to answer this)

3. By buying it from store using 180UC

[night cloak]

oof, okay, thanks again!

number 1 is probably the one that i already used

being inactive kinda sucks

[alpine flower]

Yea agreed
You could provide a feedback in #996458713126797405 on how it can be improved

[pseudo flower]

Does anyone knows why I can't reset my password?!
I always get "The password is incorrect"...

Can't even change it🤦🤔

[cyan citrus]

Please try to put a password with a combination of numbers, small letters and capital letters and do not put spaces or special characters. Also, make sure that the passwords do not mismatch.

[pseudo flower]

I have put small letters, capital, special characters etc etc nothing works🤔

[cyan citrus]

Try to put a password without spaces and special characters, @pseudo flower.

[pseudo flower]

I never use spaces on any of my passwords and always use special characters such as !:# etc😞

[cyan citrus]

Try to use a password without special characters and without spaces, @pseudo flower. That is what I have mentioned in my previous messages.

[pseudo flower]

Ahhh I'm going to try!

[west pivot]

@cyan citrus I have a small confusion about the voice packs

1. (The Ki feels very powerful) is for enemies ahead
2. (WooHoo) is to mark the supplies
3. And I don't know what do I use the voice (This Way) for... It has a red mark on it which basically says it's used to mark something but I can't figure out what it is

Kindly help me in this matter whenever you or any mod gets time

[pseudo flower]

It worked without special characters! Thx!😁

[cyan citrus]

Glad to hear that and you're welcome, @pseudo flower!

[cyan citrus]

Can you try to use it while being outside the blue zone and pointing towards the blue zone? Let me know if it gives any indication or not.

[west pivot]

Nope unfortunately it does not work outside the bluezone

[mortal apex]

We Moderators of this server are not able to help you regarding support queries. Only the customer server can help you with such.

[solemn valve]

Hello my accounts got hacked

Any one help

[clear spindle]

Contact in-game customer service for account related issues.

[solemn valve]

@clear spindle Wo keh rha 14 din lagne tab tak to sab kush unlink ho jna he

[clear spindle]

In English please.

[solemn valve]

@clear spindle They are saying Wo will tell you in 14 days but after 14 days all links will unlinked

Any other way to secure

[clear spindle]

Only way is through the in-game, any other could be a scam. You may wait for their response.

[flint delta]

How many FPS is ultra frame rate means?

[mental rose]

there is anyway i can recover my account?

there is anyway i can recover my account?

[mint sandal]

@cyan citrus @mortal apex

#discord message
Here's how to get an invite like this (on in game)

[cyan citrus]

Ultra frame rate option gives you maximum 40 frames per second.

[mint sandal]

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @mental rose. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

All right. Can you try to make one video recording of using all the voice messages with an indication marker and the one you are not able to use with an indication marker? I will try to get an answer for you.

[echo dirge]

#questions message
Any solution??

[fresh meteor]

My friend bought an id and he did'nt 3rd link was still connected and he spent alot of uc and now the guy who he bought the id from keeps opening his id and unfriended all his friends he can still login in his id what should he do to remove the 3rd link?

[cyan citrus]

It only means that your Twitter account is already linked with a different PUBG MOBILE account. Keep in mind that even if you used your Twitter account just to log in one time in PUIBG MOBILE, without even completing the initial process of creating a character, that Twitter account will be permanently linked to your PUBG MOBILE account. You will first need to to remove it from your other PUBG MOBILE account again to be able to link it with a different PUBG MOBILE account.

[prime relic]

what is this?

[cyan citrus]

Purchasing of game accounts is a direct violation of PUBG MOBILE's terms of service. As your friend was involved in such unauthorized activities, he is responsible for his own loss. We unfortunately will not be able to help you with this any further through the community.

[fresh meteor]

Ok

[prime relic]

@cyan citrushi can you help me?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @prime relic.

[cyan citrus]

We will try to get back to you later regarding this.

[sacred steppe]

guys some one told me f**k you in the game but in arabic and i have video about that what can i do now pls help

[stiff creek]

Hello

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stiff creek. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

Please use the built-in report options in the game to report such behavior or contact the customer service directly through inside the game for further assistance.

[sacred steppe]

I have do this but when i finished the report its told me to get screen shot but when I get it its told me failed to load the picture what can i do now

[timber rose]

my post pinned acknowledge but no one say something

[tight gull]

Anyone can help me please I did raw 8 chicken dinner but I didn't get any trophy

I don't know why please help me

[ornate thistle]

You can only receive the Victory Trophy after winning 7 matches in a row in Diamond tier or above.

[tight gull]

Some one told me platinum or above

[clear spindle]

You'll get a response, have some patience.

[echo dirge]

Bruh

[lavish quest]

How do i move this button ?

[tight gull]

Please anyone help me
I did 7 raw chicken dinner platinum tier but I didn't get any trophy in my inventory

[lapis junco]

will i get this for permanent for 120uc?

[inland gale]

Why does my akm pickup scopes randomly

Even when the setthing is off

to no scope

[clear spindle]

You need to be in diamond or above to achieve that.

[clear spindle]

Are you sure the auto equip scope is turned of in advanced settings?

[clear spindle]

Think it's not possible.

[west pivot]

Sure here's the video with all the voices containing an indication marker

[west pivot]

Yes this is a permanent discount pack for 120uc

[tame creek]

Question about the Dandy Groover set's emote. Do I have to get the glasses too to get the emote or just the outfit/skin is enough?

[frosty sphinx]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frosty sphinx. Remember to read through #faq before asking questions in the support channels.

[frosty sphinx]

I need support

My account it’s lock

Me account through geam centre

When I joint

Coming new acouent

[storm flume]

Please contact the customer service for further assistance, @frosty sphinx. Refer to subpoint 5.4 in #faq for further information.

[stray monolith]

Helo I need help my 14 working days complete last has a some misteak to submit claim but... This time I have a proof please solve this option and I'm resubmit my claim pubg mobile.

@storm flume @polar marsh Helo I need help my 14 working days complete last has a some misteak to submit claim but... This time I have a proof please solve this option and I'm resubmit my claim pubg mobile.

@polar marsh @storm flume why don't reply me please help me I'm pubg gamer please help me

[serene quartz]

What does a golden flag below my friend's name mean?

inaccurate response ^

[storm flume]

Please do not use languages other than English, @iron ledge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ocean veldt]

@lime juniper it’s asking for code?

[idle arch]

Hello

Hello

[chilly spade]

@light trout

[ornate totem]

You can go to controls and then vehicle controls

[ornate totem]

There is a creator code which gives you direct access, but you can also submit an aplication and they will inform you in 1 month or 2

[cyan citrus]

If you are eligible, you will receive an invitation in the game. You cannot apply for it through here.

[cyan citrus]

Hello! How may we help you?

[storm flume]

Please do not use languages other than English, @iron ledge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Could you please share a screenshot of it?

[cyan citrus]

Please refer to that notice in the screenshot that you have provided. You will need to wait until that time mentioned there to be able to submit another request for the account recovery. Should you require further assistance with this, please reach out to the in-game customer service.

[smoky flame]

can any one tell how i can recover my beta link code. I generated the code one time but I did not noted it now i can not generate it again please can anyone help?

[cyan citrus]

You only need to unlock the Dandy Groovster set to unlock the exclusive team-up emote.

[stray monolith]

Weit check it my 14 days Already complete but I claim on a 27th but last time some misteak of mine. But I need resubmit claim again. But pubg show after this again and again. @cyan citrus

[smoky flame]

@cyan citrus can any one tell how i can recover my beta link code. I generated the code one time but I did not noted it now i can not generate it again please can anyone help?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.

[cyan citrus]

From where did you generate the code? Please share a screenshot of it.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[cyan citrus]

Please refer to my previous response again and wait patiently until the time mentioned has passed. As mentioned previously, if you require further assistance with this, please reach out to the customer service.

[cyan citrus]

Got it! Thank you.

[smoky flame]

@cyan citrus this time code generate option not available only i get beta link this time in game.

but i will check if I have an old screen shot.

[cyan citrus]

You should be able to generate the code when the event is available, @smoky flame.

[smoky flame]

@cyan citrus I will share the screen shot when the event will be available next time but I am not able to generate the code because i generate it one time but i did not note just link it with beta and now i change the device so i need the code again to link here.

[normal fulcrum]

Is there a way to counter unlimited health at Duck Island?

[cyan citrus]

You should be able to use your code one time. Please use the old device where you used the code before and where the beta version of the game is already installed.

[smoky flame]

I already sold the old device

[cyan citrus]

We will report this and get a confirmation regarding this. Thank you.

[smoky flame]

is this for me??

[cyan citrus]

In that case, you may try to contact the in-game customer service for further assistance.

[smoky flame]

ok

dear

[cyan citrus]

No. That response was not for you.

[smoky flame]

I will try also there

thanks for your time

[cyan citrus]

You're welcome!

[normal fulcrum]

I have a clip from some guy who posted it on YouTube shorts. Can I DM you?

[cyan citrus]

I already have one video recording that does illustrate this situation, @normal fulcrum. Thank you.

[normal fulcrum]

Got it. Another question if you don't mind.
How to complete Wish come true IV?

Dragonball Trial

[fluid flower]

you wrote to me that I need to contact you .. but I didn’t understand where exactly I’m writing the court, they took 860UC from me with a bug, you had a button bug, and when I spent 300 G, I was charged 30UC each

[cyan citrus]

You can receive the Victory Trophy Figure after winning 7 consecutive matches in the ranked themed game mode in Diamond tier or above. Victory Trophy Figure can be used in the Erangel themed game mode to activate the Dragon Ball Trial. After successfully completing the trial, the game will be over and the team that summons Shenron will win the game. Let us know if you have any other doubt in this regard.

[normal fulcrum]

Ok so you are saying everytime I get a wwcd, I get a trophy figure which will take me to the DB trial, correct?
And it has to be done 7 consecutive times, correct?

[cyan citrus]

I'm unfortunately not able to understand this language that you used to contact the customer service. Please try to resolve your issue through the customer service as they should be able to help you with any account related issues.

[fluid flower]

I'm just Russian, I use a translator

[normal fulcrum]

Or do I get a Victory Trophie which I need to use in the next match? And then win that match as well.

[normal fulcrum]

Use Google Translator lens to translate images to English

[cyan citrus]

What do you mean by ''wwcd"?

[normal fulcrum]

Winner Winner Chicken Dinner

[lean venture]

I gonna ask you something,can i unlock 90 limit fps cause my phone is support for play 90 fps but the setting didn't pop up,did i have to download some config so i can play on 90 fps (if allowed) or you have solution of this problem,
My phone is samsung Xiaomi pad 5
Thank you

[normal fulcrum]

Samsung and Xiaomi are different bruh
But I do face the same issue. None of the Tencent owned games runs 90 fps for me. Other games goes up to 120 fps.

[cyan citrus]

Oh. No. You need to get 7 consecutive wins, and then you will receive 1 Victory Trophy Figure. You will need to use it in your next match to activate the Dragon Ball Trial. If you do not use it, it will not be lost, but if you are not able to complete the Dragon Ball Trial after activating the trophy, you will lose the Victory Trophy Figure.

[normal fulcrum]

Oh my. That sounds very difficult
Should've made the title red color for such difficult task.
Anyway, thanks for the help.

[cyan citrus]

Glad to be of help and you're welcome, @normal fulcrum! If you have any feedback regarding this, feel free to utilize the #996458713126797405 channel in compliance with the channel's guidelines.

[normal fulcrum]

@left mason

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

Please keep in mind that use of any third-party unauthorized applications that are designed to modify or interfere with the game is a direct violation of PUBG MOBILE's terms of service and will result in an account suspension.

[fluid flower]

thank you for contacting us. We are very concerned about the issue you are experiencing. After checking in the system, it has been proven that your account has an entry in consumption [840 UC) to open [Supply Crate*28] at [2023-08-21 19:15 UTC-2023-08-21 19:15 UTC) . Please also be reminded of the previous IP consumption in your account. If this is not the case, or if the error still exists, please. also provide details such as specific problem scenarios, relevant screenshots or videos, and submit feedback again. Note: If the page where you submitted your question does not have a screenshot upload option, please save a screenshot or video and upload it from a public link (Recommended Fix the right to the prostate vilop so that the drank was vilified by everyone

[normal fulcrum]

How about Exynos devices?

[cyan citrus]

You will need to contact the customer service again with the required details. As mentioned previously, you will need to resolve this matter directly through the in-game customer service.

[cyan citrus]

Could you elaborate?

[normal fulcrum]

Just like Snapdragon and Mediatek, Exynos is an SoC made by Samsung exclusively for Samsung devices. It's available in few regions like Middle East, some parts of EU and some other regions.

[cyan citrus]

At the moment, we only have the requirements for the aforementioned central processing units.

[dapper kindle]

How do I do this

Answer or I will be angry 😤 😡

[ruby rock]

Why cant i turn the game on

[cyan citrus]

You need to equip the two firearms with full attachments used on the both firearms at the same time. This includes all the attachments such half grip, vertical grip, a scope or any other attachment that the firearm supports. If the firearm supports side scope, you will need to equip that as well.

[cyan citrus]

What is the device you are using and from where did you download the game?

[cyan citrus]

Could you please share a video recording of this instance?

[cyan citrus]

If there is any update regarding your issue, you will receive it in the same post by Tencent. Please wait patiently in the meantime.

[jade nest]

Ask Samsung to make Exynos enough powerful to handle 60fps smoothly first. 90 fps is beyond their capability.

[normal fulcrum]

60 fps runs very smooth for me. There some games from other devs which runs at 90 fps. Only the games developed by Tencent are limited to 60 fps

[jade nest]

It will never be able to run PUBGM at 90fps,I don't know about other games, but that's the sad reality. It's not enough powerful to handle it with the heating which 90fps gives. Exynos on s22 ultra gives like 40fps on recording the game. I don't know how you are able to get 60 fps smooth with your Samsung.

[normal fulcrum]

Thank you for your insight which no one asked for.
And next time, please don't reply if you don't have a solution. Anyone can belittle others, not everyone can be helpful.

[cyan citrus]

I was not able to reproduce this as the enemy does take damage on a refreshing spot while performing the animation. When an enemy shoots at you, it will cancel the animation as well. If you are able to reproduce this yourself, please share a video recording of yourself that can illustrate this.

[ruby rock]

I downloaded it from Google play store,my phone is Samsung Galaxy A32

[jade nest]

You are welcome for the insights. No one can provide you a non-existent solution. Exchange your Exynos device with a snapdragon processor device instead:).

[cyan citrus]

How much internal storage you have left in the device?

[storm flume]

Please do not use languages other than English, @teal saddle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[normal fulcrum]

Sure. How about I exchange it for yours? I'll DM my address, send your device along with return to address and I'll send mine to that.

[cyan citrus]

For how long you have been facing this issue? Did you start to face this issue recently?

[storm flume]

Please avoid going off-topic, @normal fulcrum. You may have unrelated conversations in #chat.

[ruby rock]

It started today

I was playing normaly yesterday

And this morning

I woke up trying to turn the game on and i couldnt

As soon as i tried second time and it didnt work i came herw

[cyan citrus]

Can you check if you have the developer options enabled for your device and try to disable the developer options and restart your device, @ruby rock?

[ruby rock]

Okay

[ruby rock]

Works

Thank ypu so much

[cyan citrus]

You're most welcome, @ruby rock!

[onyx cape]

Hello, my account has been hacked, I would like to clarify how to get it back, there is no access

[storm flume]

Please contact the customer service for further assistance, @onyx cape. Refer to subpoint 5.4 in #faq for further information.

[gentle otter]

I just got this sent to me and I don t know what to do honestly. I mostly play with bad randoms/ a few in-game friends. What am I supposed to do if I don’t know who the cheaters are?Is there any way to find out?

[quartz pasture]

Hello
PUBG MOBILE ,Team
I Don't Know How But My PUBG MOBILE I'D(5215520687) Got Hacked By Someone.
But how can this possible all link removed,

On 1 August About 8 A.M To 9 A.M (Pakistan Time) I Logged In My I'D Last Time After 2 Hours When I Am Trying To Loging My In PUBG MOBILE Through My Login It Was Going To Login Very New I'D.At This Time I Knew That My I'D Got Hacked By SomeOne.

Hacker Changed MY I'D Name Profile Photo And Many More Things.

InFact My Two Step Verification Is ON,Hacker Unlinked My All Links From My I'D(ROY : 5215520687) And I Have No Link To My I'D.

I Think PUBG MOBILE Accounts Was Not Safe For Future As My PUBG Two Step Verification Was ON, Hacker Was Able To Unlink All My Links Easily And I Didn't Got Any Security E-Mail From PUBG That Someone Changed Login Of My I'D Or Anything.

I Can Give All The Possible Details Regarding MY Account So That I Can Get My I'D Back.

I Am Helpless And Hope Team, PUBG MOBILE Will Help Me To Recover And Re Secure My I'D(5215520687).

Thanks
Regards,
@polar marsh

• [ ]
  @lime juniper

[storm flume]

Please contact the customer service for further assistance, @quartz pasture. Refer to subpoint 5.4 in #faq for further information.

[dapper kindle]

Worst rp mission ever

[tight gull]

@clear spindle thx bro finally I completed

[onyx cape]

kraftoncustomercare scam?

[cyan citrus]

Yes, please refer to this notice, @onyx cape.

#questions message

[tropic robin]

hello, is it possible to somehow lower the ping of players during tournaments if the players are from different countries?

[onyx cape]

my account scammed, you help me?

[storm flume]

Please contact the customer service for further assistance, @onyx cape. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

It is related to location of the players and location of the game server. If a player is located further from the server, the ping will be higher. It is unfortunately not possible to get a better ping in such case.

[hollow bramble]

Can i play pubg mobile on any other simulators than gameloop?

[cyan citrus]

There are different types of emulators available, but the only recommended emulator is GameLoop, @hollow bramble.

[hollow bramble]

Ok thanks👍

[cyan citrus]

You're welcome!

[tropic robin]

how then are tournaments played between countries

?

[woven path]

Will using potato graphics cause ban?

[clear spindle]

Modifying the game files in any form will result in a ban.

[native zephyr]

What’s the best tablet or iPad to play pubgm on

[night cloak]

ipad pro m2 12‘9

[native zephyr]

Thank you

[night cloak]

i would wait for M3, no release date yet tho

[native zephyr]

Oh ok

The color is kinda bland

[thick whale]

hello this year there will be pmco na

?

[cyan nacelle]

hi if i won the uc from capi gamin960,red hat660. its you tournamet or no if its can you tell me tha date wen its gona send uc

[twilit girder]

I am unable to link my Email. It’s giving error “Too many actions taken too quickly! Try again later”
Any sugesstions?

[rugged silo]

كيف انضم الى برنامج المواهب العربية

[storm flume]

Please do not use languages other than English, @rugged silo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rugged silo]

How did he join the Arab Talent Program?

[native anvil]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

If your Merit is between 60 and 79, you will not be able to play multiplayer matches (including Classic Mode, Arena Mode, Arcade Mode, multiplayer Metro Royale, and more). You will also earn 50% less EXP and BP. Therefore, you should try playing Solo matches or AI Mode.

[native anvil]

No, it's not affiliated with us. You can ask the content creator directly.

[native anvil]

Please share a video recording of the issue you are facing. Make sure the video does not contain any personal information.

[native anvil]

Please ask for assistance with the PUBG MOBILE Arab Talents Content Creator Program in the PUBG MOBILE MENA server: https://discord.gg/pubgm-mena.

Merit recovery is based on the time spent playing the game and in-match performance. Repeated violations will result in slower merit recovery. Please note that there is a daily limit.

[frosty sphinx]

I need support from services regarding my account.still lock

[storm flume]

Please contact the customer service for further assistance, @frosty sphinx. Refer to subpoint 5.4 in #faq for further information.

[frosty sphinx]

Already I ready it

[fluid flower]

I emailed and sent screenshots

[e-mail]

Is this the support mail?

[night cloak]

My accout is hacking and i have receipt 2 month

[ivory prism]

I have a question. For the PDP fan art event, do we make our own designs or make fan art of existing designs?

Just wanted to clarify before investing time into drawing for it

[fair bison]

Is there any way to stop landing with the machete automatically in my backpack?

[willow briar]

what tier should the account be to finish achievement "wish come true” ?

@lime juniper

[twilit girder]

@native anvil please see the screenshots.
I have recently changed my device almost 8-9 days ago may be that is the issue?
My phone number is already linked.

[languid narwhal]

Tik Tok . fq.tn

[hot crest]

Hello

How do I buy UC with google play card ?

[hushed marlin]

Idk how to fix that. I have clicked on go removed and removed the security but it always says error @light trout @celest shadow solution...? It's my friends acc

[hushed marlin]

I haven't shared any details of the account with any other person, it's between me and my friend and it's his account not mine. He did several attempts of removing it and can't did it. And me too. Nor my friend have shared his information to anyone else

Anyone? @cyan citrus @light trout @celest shadow

[craggy portal]

Hello

[hexed plover]

Hello @celest shadow bro, i won 660 uc clash of nation duo training rooms which youtuber hosted, and the youtubers took SS of my profile, if i changed my name will still get the prize?

[storm flume]

Please contact the customer service for further assistance, @hushed marlin. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Hello, how can we help you?

[celest shadow]

If they send UC via https://pubgmobile.com/pay, then they will only need your numeric user identification. Changing your in-game username should not affect anything, but you should confirm it with the organizer first.

[craggy portal]

where to write about 90fps I have 16/256 poco m4 pro
and no 90 fps

[hexed plover]

Ok bro thank you

[celest shadow]

If you cannot access the 90 FPS option despite of your device meeting the minimum hardware requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6. For further information, please refer to the pinned messages of this channel.

[craggy portal]

I posted there a year ago.

[celest shadow]

If you are not yet aware of the minimum hardware requirements to access the 90 FPS option with smooth graphics, please refer to the following:

• 90Hz display refresh rate
• Snapdragon 865 central processing unit
• Dimensity 1100 central processing unit

[modest plaza]

@cyan citrus The issue with the voice chat not workin has been persistent despite turning off developer options. Neither does mt voice chat work nor can i hear. I have noticed tha The issue is onl happening on cellular data. Whats the fix?

[willow briar]

@celest shadow what tier should the account be to finish achievement "wish come true” ?

[gentle pollen]

Can i get any roles here?

[tepid lily]

Can you try to reset the password through e-mail login option?

[clear spindle]

Should be in diamond or above.

[clear spindle]

You may go through the #735483472432594994

[ruby rock]

Why cant i use this

[visual lichen]

Premium crates not out yet

Once the custom crates are gone they'll be back

[ruby rock]

Ok

[woven path]

Do male characters have bigger hitboxes?

[hushed marlin]

I'll try

[night cloak]

hello why is the delete button or the remove links button not displayed for me

[tame crane]

@lime juniper Can you manually review a recovery claim? The support email keeps sending same automated message.

Ingame recovery claim keeps rejecting despite providing more than 1.5 years of information using the same device it was played on. I don't understand what information do I give wrong.

[clear spindle]

You need two social media account linked in order to unlink the other and for deleting the account you may refer this: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/412-about-delete-account-android/

[stiff creek]

Does anyone know why I don't get the pubg password reset code to my email?

[celest shadow]

Please provide a screenshot of your issue.

[brave wolf]

G96 lower than 1100 dimensity

[clear spindle]

You might have to wait for some time and then try again.

[stiff creek]

no, it tells me completed, but the code never arrives, The code to start the session does not work for me and neither does it work to reset the password. I have checked all my gmail and the email with him is not there code

[clear spindle]

You may try again later or then contact the in-game customer service by referring the #faq 5.4.

[cursive pilot]

Hi ! i would like to know if i can get the ingluencer badge if i live on tiktok and i have 30k followers thank you 🙂

[stiff creek]

#faq

[sour lake]

South Asia content creator program prolly

[sour lake]

I think so you need to link 1 more account then you can unlink any one!

[fathom plover]

i need invites for pubgm world of wonder server

@polar marsh i need server pubgm world of wonder

[fathom plover]

@celest shadow
or code

[sour lake]

Click here, #news message

[fathom plover]

@sour lake i need code

[sour lake]

Stop begging get better, There's no code apply for It

[fathom plover]

ok thx

[celest shadow]

You can find the Discord server invite link in the pinned messages of #news.

[fathom plover]

i find,thank you

[modern quest]

Hello, i have a friend who got his account stolen and from what i understand all his linked things have been changed, im not sure if he had linked his email before or the hackers changed the email but he didnt get the verification code

[night goblet]

When I enter with wifi, it gives this error, it enters directly with mobile data, but wifi also gives an error like this, how can I fix it?

[silent pagoda]

Can a mod dm me? This is important

Preferably senior mod

[cyan citrus]

Please state your issue here.

[cyan citrus]

Please change your game language to English and share another screenshot of the issue you are facing.

[night goblet]

@cyan citrus this is english

[cyan citrus]

If you submitted an account recovery request, and it was approved, all the previously linked social media accounts will be removed from your PUBG MOBILE account and the email that you provided to the customer service when submitting the account recovery request will be linked to your account. Please try to use that email to log into your account using the Email login option.

[night goblet]

The server busy,try again later.Mistake

[cyan citrus]

This usually occurs when you are trying to access the game from a location where it is currently not available. Please reach out to the in-game customer service for further assistance with this.

[night goblet]

I was only able to log in yesterday, what a ridiculous situation

[cyan citrus]

What do you mean by badge? Could you please elaborate or share a screenshot?

[storm flume]

Please contact the customer service for further assistance, @night goblet. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

You can only submit a request for acocunt recovery through the in-game customer service. If your request is rejected, this means that your information was not accurate. Please try contact the customer service again.

[modern quest]

He said he didnt get that verification code on email

[cyan citrus]

Male or female characters in the game does not have any gameplay advantages or disadvantages in comparison to each other.

[woven path]

Then why does nobody use them?

[tame crane]

I would claim recovery again and again and would provide the same information cause that is what happened in my account in past 6-12 months. I just don't understand what they got wrong in it.

[cyan citrus]

He will need to request for the verification code by using the Email login option on the login screen of the game after entering the email that he provided to the customer service when submitting the account recovery request.

[cyan citrus]

It is their own personal preference.

[cursive pilot]

I saw that there are players who have an influencer badge on the game

[cyan citrus]

We unfortunately cannot help you with this if the customer service already did not approve your request. Please contact the customer service again.

[cyan citrus]

Are you asking about Elite Influencer and Ultimate Influencer titles?

[cursive pilot]

Yes

[cyan citrus]

Hello, @gleaming oak! How may we help you?

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @cursive pilot.

[tame crane]

Same response, same response on email as well on almost 30+ emails exchanged. Error couldve just had a look at info I provided on the private thread. But yet she closed it without even looking at it. No harm if these people could spent a minute and look at the claim manually than just copy pasting the replies.

[cyan citrus]

Please refer to my previous response again and avoid repeatedly asking about the same matter after receiving an answer, @tame crane.

[terse quail]

I have a question can ipad 10 support 90 fps

I have a question

Do ipad 10 will support 90 fps

[cyan citrus]

The following iPad devices does not support the 90 FPS option, @terse quail:

▫️ iPad 10.2 (2020)
▫️ iPad Air (2020)
▫️ iPad mini (2019)
▫️ iPad mini (2021)

Please refer to the pinned messages of this channel for more information in this regard.

[terse quail]

Ipad 10.2 2020

[cyan citrus]

It does not support 90 FPS option, @terse quail.

[stiff creek]

I have the ipad 9 and it doesn't support 90 fps either

[terse quail]

Not now in future will support

Or no

[stiff creek]

Quendi

I want to reset the pubg password but I don't get the code by email

[terse quail]

@cyan citrus do will support in future 90 fps

[cyan citrus]

It is already tested and confirmed that this device is unable to run PUBG MOBILE at 90 FPS, @terse quail.

[terse quail]

Ok but from some days i lisent that the game will make open fps

[cyan citrus]

We unfortunately cannot confirm this, @terse quail.

[terse quail]

Ok thank you

[cyan citrus]

You're welcome!

[terse quail]

No but i have ipad 10.9 2022 not ipad 10.2 2020

[cyan citrus]

If the device does not have 90Hz or above display refresh rate, it does not meet the minimum requirements to support the 90 FPS option. You may refer to the pinned messages of this channel for more information in this regard.

[storm flume]

Please refer to this channel's pinned messages for further information, @terse quail:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cyan citrus]

Purchases should be made through in-game or through https://pubgmobile.com/pay by using the available payment options.

You can install PUBG MOBILE through your Play/App store of the device or through PUBG MOBILE website: https://www.pubgmobile.com.

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @night cloak.

[cyan citrus]

Please refer to that notice or contact the in-game customer service should you require further assistance with this.

[cyan citrus]

The email for the customer service is [e-mail]. However, the only recommended way to contact the customer service is through inside the game.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please read the PUBG MOBILE P.D.P. Outfit Fan Art contest rules for more information in this regard: https://www.pubgmobile.com/en/event/PDP-Outfit-Fan-Art/contest_rules.html.

Also, keep this in mind:

[chilly spade]

State your query please.

[modest plaza]

Any solutions

[terse quail]

How can i get support

[cyan citrus]

Please do not spam and state your question, @terse quail.

[terse quail]

Tell me how to get support

Plz

[cyan citrus]

What is the device that you are using?

[terse quail]

Ipad

[cyan citrus]

What do you need help with? Please elaborate further.

[modest plaza]

Oneplus Nord n10

The issue is extremely annoying ruins the whole experience.

[terse quail]

Somethings about new update

About open fps

[cyan citrus]

Please logout from your account and perform a routine repair of the game using the Repair option located at the right side of the screen. After that, reset your device network settings through Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. Restart your device and check again. Let us know if the issue still persists.

[cyan citrus]

What is it? Please elaborate and add more details or else we cannot help you.

[terse quail]

Pls tell me about more about open fps

[cyan citrus]

I'm not able to understand you, @terse quail. Unless you can state your question clearly, please avoid sending unclear messages.

[terse quail]

There is a feature in the new update called open fps that will raise the fps

Are this fake or real

[cyan citrus]

We unfortunately do not have information about any such upcoming feature, @terse quail.

[terse quail]

Okay

[modest plaza]

Which option of repair should i select

[cyan citrus]

Routine Repair option only, @modest plaza.

[night cloak]

@cyan citrus i have a friend that fell for the fake pubg workers and it resulted in his account getting stolen

Is there anything the person can do to get his account back?

He said that they completely removed his links to the account so he does not know what to do.

[chilly spade]

You may contact in-game customer support for physical account related queries, @night cloak.

NOTE- A TENCENT OR KRAFTON OFFICIAL WILL NEVER ASK FOR YOUR PASSWORD OR LOGIN CREDENTIALS, GAME WILL NOT BE RESPONSIBLE FOR ANY LOSS LATER.

[amber kraken]

Where to report scammers?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @amber kraken.

Please do not use languages other than English, @wanton gazelle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[amber kraken]

Its not a hacking, its scamming for stealing your account

See?

[celest shadow]

Yes, you may report these type of violations through the form as well.

[languid gust]

why is there no gyroscope option for iPad pro? (M1/M2)

[zenith frigate]

Hello, I'm interested in the Instagram story from the official PUBG Mobile account and have some questions. Could you please provide information on how participants from Bulgaria can register for the tournament? Thank you.
@lime juniper @celest shadow @night cloak

@cyan citrus

[celest shadow]

You can find more information at https://blog.faceit.com/faceit-is-launching-a-10-600-pubg-mobile-tournament-in-emea-and-free-daily-cups-where-you-can-earn-80aafb80e7d2.

[narrow crystal]

Hi

[hot crest]

then hat is the redeem place on the website for?

[night cloak]

@celest shadow

[celest shadow]

How can we help you?

[night cloak]

Possibly a scam or hacked accounts

@celest shadow

[rough swift]

@celest shadow I also have an issue

It's about the Purchase Rewards event

I am not given the purchase Rewards event which was available till yesterday

Where as my friend still have it and the end date is August 31st

[night cloak]

Is everything downloaded on your device?

[rough swift]

Yes

[night cloak]

@rough swift see something like this?

[rough swift]

I was so frustrated I again reinstall

That was available for me to till yesterday

But today morning when I was gonna buy the pack it was nowhere to be found

[night cloak]

it ends on 2023/08/31 est

[rough swift]

I know that's why it's frustrating

As I am out of uc

[celest shadow]

Selling accounts is against PUBG MOBILE’s terms of service. Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

[celest shadow]

Where did you purchase the UC?

[rough swift]

I have not I was going to

But the event is not available for my device since yesterday

So I have not purchased it yet

My in game name is Anwesh Optimum where as my friends is SanKeyKta

[pearl flame]

hello, I have a question, I played just now and made 5 kills why didn't it generate a highlight? and yes this agtivoypois generated the previous ones, not this one. Just because it wasn't a bot 😂 haa I wanted the highlight

[night cloak]

For Highlights, you have to have clean shots, long shots, lock-on, 1v2 1v3 1v4.

depending on your skills

Why is this constantly popping up?

[pearl flame]

but they were generating normal, minus this aff 😦

ha I wanted the highlight, it was such a tense match, too bad I didn't record it, how boring that is

[clear spindle]

You could provide your feedback regarding this in #996458713126797405, @pearl flame.

[fierce ermine]

10000 uc pubg tournament?

[solid sky]

if I block a clan member, will they still be able to see me if I'm online or something like that

[night cloak]

My account has been hacked, and I did not enter the game much, so the information I hold, such as receipts, is old, and when I used the account recovery tool, they refused every time. Please help me.

[mossy ore]

Does the mythic forge progress resets every week?

[mortal apex]

Which tournament are you referring to?

[mortal apex]

Please contact the customer service in game for account related issues. You may refer to the subpoint 5.4 in #faq.

[fair patrol]

I suppose this is for questions.So how are you?

[reef gust]

Hello guys, what is the title of Esports Global Star?

I want to see what the title looks like in the game

[night lion]

Hello, can anyone help me? My UCs have stopped automatically on the first day of the season. Even if no one was in my account, the automatic opening of the box has stopped. No matter what I email, no one answers. Can anyone help?

[chilly spade]

Could you elaborate more about the issue?

[night lion]

@chilly spade On the first day of the new season, I entered the game and saw that 540 US was deducted from my account, even though I hadn't even entered the game the night before, and the machine was opened for a box that I didn't even know which part it was.

[chilly spade]

Purchasing of UC through 3rd party apps is prohibited and purchased amount is deducted. Same amount of further violation may even result in a ban.

The only official sourch to buy is in-game store and Midasbuy

[night lion]

I went to buy directly from this site, there is no problem with the purchase, you did not understand what I meant at all. I will say that on the first day of the season, my UCs were too short to open a box. The box opened automatically and this is a problem with the game not the sites the user purchased from and PUBG should at least give me an answer as to what happened to my account that the user is missing.

[chilly spade]

Your UC is missing?

[night lion]

Yes, exactly when I wasn't in my account, it got lost and was kicked into a box automatically, and I even have a screenshot to prove it.

[chilly spade]

Which box were you transferred, kindly share ss.

[night lion]

I did not understand what you mean by ss

[night cloak]

How to get cutie role

[restive junco]

As we know popularity battle ends today, but for how many days the battle rewards will stay in game If I don't collect them.now?

[night cloak]

No, they change some of them

[restive junco]

I mean for how many days the rewards will stay in game?

So I can collect them later

[night cloak]

Idek bro

Never got to be in any of those popularity battles bcz nobody gives me pop

[chilly spade]

Screenshot

[cyan citrus]

The voice message "this way" is mapped to "form on me" in the default voice pack. From teammates' perspective, there are supposed to be markers pointing to the sender of this voice message.

[chilly spade]

how to get cutie role?

It is a cosmetic role, gained by boosters boosting a secret server, you may find out or not in your one time life

is finding it a mission and does it give any reward?

It is not a mission at first, the role is created to make the super duper secret server a super mystery as well. There is no force or rewards on finding the server, the clue is the server itself.

If you have any question || which we are not gonna correctly answer || ping me or anyone else who knows in #chat

[night lion]

Can you send me a private message there?

[chilly spade]

No, you may share it here.

[west pivot]

Oh ok now I get it that actually makes sense
Thanks for the help Quendi

[night lion]

He gave me these from the boxes that were opened automatically, but I didn't know what they were and where they were, and I'm even ready for them to be deducted from my account and returned to me. This is a problem that PUBG should solve

[cyan citrus]

Glad to be of help and you're welcome! Feel free to let us know if you have other questions regarding the game in the future.

[night lion]

If you can do something, I will pass my game ID so that you can go and check your servers to make sure and pay my damages.

[chilly spade]

Check few things:

1. Do you have anyone else login with your this account or any of social linked with this acc?

2. Check you UC history from customer support panel.

[night lion]

No, no one has access to my game account, and I am sure, and as I said, go check and pay me my loss immediately, because it has been 1 month since none of your support members answered me.

[chilly spade]

Kindly share a screen recording of these items visible in your inventory.

[night lion]

From which part?

[chilly spade]

From lobby to opening inventory and showing it all.

[night lion]

I'm doing this, just like I said, this issue is for 1 month ago and I bought a USB, but I will film and send you videos, lobby and everything I took screenshots.

[chilly spade]

Sure, take your time and feel free to ping me then.

[iron ledge]

😭

[night cloak]

Where's the secret server

[echo dirge]

It's an secret server

[chilly spade]

If telling it was that simple, it won't be called secret. Any user which is a core member can easily find out. For more info, refer to last sentences of my previous response.

[night cloak]

[zinc cradle]

Do you join that group too?

[alpine flower]

dm for hints 😏

[zinc cradle]

Shall I send you DM ?

[alpine flower]

yes

[sick shale]

Please use the discussion channels. Only game related questions are allowed here.

[night lion]

These options that I tap in the photo are the same ones that you can't see in the photo above and I was given an automatic on the first day of the season. ID and profile and everything you said is in the movie

And I bought after the UC issue until now that a support answered me

[chilly spade]

Tgese screenshots seem to be fake then, you fomt have 20 UC left in your account.

These are the parts used for upgrading and upgradable vehicle skin.

Kindly contact in-game customer suppkrt for physical account related issues and wait for a maximum time of 14-days.

If you dont recieve response in 14 days, you may reach out here again.

[frigid plover]

Does this happen to anyone??

[cyan citrus]

We provide community support only for mobile platform, @frigid plover. For further assistance with GameLoop, please visit their website.

[frigid plover]

@cyan citrus OKAY THANK YOU

[cyan citrus]

You're welcome!

[night lion]

Well, dear friend, if you understand what we are talking about, I said that these screenshots are for the first season. And the 20 that are left, there is a sign next to it that says new, which goes back to the first season if you remember. I have no lie to tell you and your agents for 540 UC that I want to receive free UC from you.

Pashtiani PUBG has been harassing me since the beginning of the season, and no one is giving me the reason for this. It is an insult to the customer and the player.

[willow briar]

is it legel to buy popularity from illegal stores ? if it is not legel how can we report about a player who is doing so ?

@cyan citrus

@celest shadow

[cyan citrus]

Where did you encounter this violation?

[vivid carbon]

Can I report a person on discord tryna buy a PUBG account on another server of a PUBG content creator?

[lean venture]

Can you tell me all the ways to get UC without playing money?

[willow briar]

@cyan citrus during popularity battle

how can we report it ?

[cyan citrus]

Where did you encounter the user doing such kind of violation? On which platform? Did you encounter any such messages in the game or on any social media platform?

[dawn wedge]

2 hours ago, 4.8k was sent to my account, but I'm not the one who did this. What I was wondering is, I won exactly 4.6k worth of three events from the events, is it possible to make this payment with pubg midasbuy? because uc is purchased from midasbuy not like reedeem code

[cyan citrus]

You can participate in different opportunities such as #game-events, #matches, #cheating-news, #1092923511019942039, and #opportunities for a chance to win different rewards, including UC.

[stray monolith]

Hello sir.
I made a claim for my account some days back but unfortunately they reject my claim. My account is been hacked by someone from my gmail, he even hacked my Facebook account and remove all my links. Now pubg reject my first claim and every time I am making another claim they extend days. Kindly help me out. Waiting for your reply. Thanks @polar marsh @cyan citrus

[vivid carbon]

Can I report a person on discord tryna buy a PUBG account on another server of a PUBG content creator?

[cyan citrus]

We have answered you regarding this multiple times already. Please continue with the in-game customer service regarding account related issues and refrain from repeatedly asking about the same matter after you have received an answer.

[dawn wedge]

Sir uc was sent to me from midasbuy not like reedeem code is that normal?

Because i didnt purchase that much uc from midasbuy

[cyan citrus]

We are unfortunately not able to assist with behavior outside of this Discord server, so you may consider blocking the user or report it to Discord instead.

[cyan citrus]

Oh. Yes, it should be normal.

[dawn wedge]

I was panic about that thanks for answering

[cyan citrus]

You're welcome!

[dawn wedge]

@cyan citrus but my duo when two of us win reward she didnt get her uc . i think this is not from pubg staff's uc

[cyan citrus]

What is the user identification of your friend, @dawn wedge? I will get a confirmation.

[dawn wedge]

Wait 1 sec

exİrem | 5301062091

Can u check me exWuixz 510074339

[cyan citrus]

You already did receive the rewards, did you not? #questions message

[cyan citrus]

Will check. Thank you.

[dawn wedge]

We win weekly 1000uc duo

12 13 day ago

I share this id weekly matches channel

I was*

[night lion]

Well, dear friend, if you understand what we are talking about, I said that these screenshots are for the first season. And the 20 that are left, there is a sign next to it that says new, which goes back to the first season if you remember. I have no lie to tell you and your agents for 540 UC that I want to receive free UC from you.

[night lion]

Pashtiani PUBG has been harassing me since the beginning of the season, and no one is giving me the reason for this. It is an insult to the customer and the player.

[dawn wedge]

Yes i got uc but i think that not from pubg that from someone else. Anybody can use that against to me ? Like send uc and atacked to acc

Because i never saw pubg sent uc from midasbuy

[cyan citrus]

Tencent can send you UC from MidasBuy, @dawn wedge. You do not need to worry about it.

[dawn wedge]

When you can check last question

[cyan citrus]

In due time, @dawn wedge. Please wait patiently.

[dawn wedge]

Okey thanks for everything sorry for bother u

[vivid carbon]

Need Support and Attention in a suggestion that we all agree on.

https://discord.com/channels/393088095840370689/1144291782188871781

[cyan citrus]

This is not from the rewards of the #matches.

[lilac flare]

hello, my UC is constantly canceled for a fine. tell, how much?(id 5775305927)

[chilly spade]

Purchasing of UC through 3rd party apps is prohibited and purchased amount is deducted. Same amount of further violation may even result in a ban.

The only official source to buy is in-game store and Midasbuy.

[lilac flare]

hello, I took part in #matches and became the winner of #1140349412896424056 has the reward been awarded yet?

[chilly spade]

I dont think so, but you may use #discord for that.

[dawn wedge]

I got weekly reward 1000uc + quiz reward uk server 3000uc + quiz reward german server 600 uc = total 4.600 uc

Are u sure?

[cyan citrus]

The rewards for the #matches (#1140349412896424056 message) are not sent yet. We are only responsible for the events within this Discord server. For the events in regional communities, please contact the relevant team instead.

[cyan citrus]

Not yet. Please wait patiently.

[visual grove]

Hwo do i get the fps option On iPad?

[mossy ore]

U mean changing fps?

[visual grove]

Yes

[mossy ore]

Are you new to the game?

[visual grove]

Naw have played for 5 years and just got an iPad

[mossy ore]

U can just go to settings/graphics their are options to change fps

But how do u not know to change fps in 5 years lmao

[visual grove]

I saw none of that

[visual grove]

Ye fr

This thing

[mossy ore]

Yes it's literally there

[visual grove]

Ok

[mossy ore]

Its the "low/medium/high/ultra/extreme/90 fps" bar

[visual grove]

Amma see if it there

[woven path]

Why is FPP mode not optimized?

[night cloak]

Hey I saw sign up for community tournament in discord how do I sign up

[night cloak]

@light trout

[willow briar]

@cyan citrus we knew that the player was getting illegal popularity because more than 6000 guest accounts with very low levels sent that player popularity more than 3000.000 “3 million”

@cyan citrus everyone know that players are buying popularity from illegal stores

@cyan citrus we knew that the player was getting illegal popularity because more than 6000 guest accounts with very low levels sent that player popularity more than 3000.000 “3 million”

@cyan citrus no one can make more than 6000 account and play 15 min in each account to send popularity in 3 days to reach more than 3000,000 popularity

[sage dove]

Hello sir please review my account and fixed it i am not able to login my account please help me and solve my issue.
Nickname Kill彡MongerOp
My I'd 5227301135

[chilly spade]

If you mean your account is hscked by that, kindly follow these steps:

Please comtact customer support from in-gamr panel to use recover account tool. Refer to #faq subpoint 5.4 for info on how to contact customer support.

[sage dove]

@chilly spade they are not reply and solve my problem please help me to play this game

[chilly spade]

Wait for a maximum time of 14-days please.

[sage dove]

@chilly spade then solve my problem.

[chilly spade]

You waited for 14 days and no response?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal pagoda.

[night cloak]

When is the new season coming

When is the new season coming???????

[late gyro]

Hello i did a UC purchase for 100$ and the amount deducted twice instead on once and i havent received the UC

[storm flume]

Please do not use languages other than English, @past thistle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[past thistle]

I want technical support

[quaint dragon]

Hello, my pubg account is linked to my moms Facebook & I need to change it to my Apple account or to my Facebook account, how do I do it pls help

[cyan citrus]

You can unlink a social media account from your PUBG MOBILE account from your Account settings of the game after you meet all these requirements:

[cyan citrus]

Hello! How may we help you?

[storm flume]

Please contact the customer service for further assistance, @late gyro. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

It will be after the current season ends, which is on 2023/09/13. Please keep an on #news for more information.

[median canopy]

Hello

[night cloak]

Thank you

[cyan citrus]

You're welcome!

[night cloak]

👍👍

[cyan citrus]

Hello! How may we help you?

[plain maple]

For a stolen account all I need are proof of transactions and proof that the original emails/facebook links are mine in order to get it back?

[cyan citrus]

You can submit an account recovery request through inside the game using through the customer service using the Customer Service option located in your Account settings of the game or through the login menu using the Help option. You can find the required information through there.

[plain maple]

Thank you very much.

[cyan citrus]

You're most welcome, @plain maple!

[austere imp]

i need help, i puchase 200$ UC in game shop but i did not recieve the UC

[restive topaz]

🙂

[bleak anvil]

Contact the customer service in-game for further assistance in this regard.

[austere imp]

How i can contact with support?

I’m filling the required but when press on Confirm/Send , there are nothing happen

[bleak anvil]

­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[bleak anvil]

In the customer service? If yes, make sure you've provided all the required information.

Also, if you purchased the UC a while ago but still didn't receive the UC, it is recommended waiting for a few hours as it may take some time for some cases to receive the purchased items. If you do not receive the UC in a reasonable time period, you may reach out to the in-game customer service for further assistance.

[latent radish]

hi

Is there any helper or any support team could help my problem please ?

[light trout]

Unfortunately all the available slots have been filled and the registrations are now closed. Please keep an eye on #game-events for futher events.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @latent radish. Remember to read through #faq before asking questions in the support channels.

[heady grove]

Good day, I can't get into the game for a few days.

[cyan citrus]

Please change your game language to English and share another screenshot of the issue you are facing.

[cobalt moss]

Hello, my account was stolen, can I get it back, can I give all the data that I had at that time, including receipts and so on

[storm flume]

Please contact the customer service for further assistance, @cobalt moss. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

The only recommended emulator is GameLoop. Keep in mind that players using third-party emulators only match with other players using third-party emulators.

We unfortunately cannot help you with this, @night cloak. Please only use the recommended emulator. For further assistance with GameLoop, please visit their website.

[willow briar]

@cyan citrus

[cyan citrus]

You may report it to the in-game customer service, @willow briar. Regarding guest accounts, guest accounts cannot send any kind of popularity.

[willow briar]

thats why we knew this is a hack

@cyan citrus

[cyan citrus]

As mentioned previously, you may report it to the in-game customer service, @willow briar.

[willow briar]

ok 👍🏻 thank u @cyan citrus

what should we right in the report ?

correct terms of words

[cyan citrus]

You can write the details of the issue and provide required information. Screenshots would be helpful as well, @willow briar.

[willow briar]

ok great 👍🏻

@cyan citrus thank u so much

[cyan citrus]

You're welcome, @willow briar!

[stray monolith]

Helo I need help please help me @polar marsh @cyan citrus

This my UID 5958110300
I made a claim for my account some days back but unfortunately they reject my claim. My account hack by someone from my gmail, he even hacked my Facebook account and remove all my links. Now pubg reject my first claim and every time I am making another claim they extend days. Kindly help me out.last time some misteak Waiting for your reply. Thanks

[frosty sphinx]

My account it’s lock I need help

5675283436

[sick spoke]

Anyone know about pubg account VERIFICATION? And how to Apply

[stray monolith]

This my UID 5958110300
I made a claim for my account some days back but unfortunately they reject my claim. My account hack by someone from my gmail, he even hacked my Facebook account and remove all my links. Now pubg reject my first claim and every time I am making another claim they extend days. 1st time some clerical misteak Kindly help me out. Waiting for your reply. Thanks @polar marsh @storm flume

[ornate thistle]

You can find out who are eligible for Official Verification from this link.
https://www.pubgmobile.com/en-US/news-detail.shtml?content_id=117bb38caa417a4cb5aa434ae962def1ede2

[stray monolith]

This is my first claim and I have a no idea some clerical misteak and in pubg mobile but unfortunately they reject my claim. But 14 days are complete but I am making another claim they extend time days. Please solve this problem.. Check some proof. I'm weiting for your reply. Thanks

@polar marsh @storm flume

My 1st claim 27/07/2023

[willow vigil]

when does the Dragon Ball trial end?

[stray monolith]

Why someone don't need help me why.. I'm pubg player I have a problem solve this issue @polar marsh @storm flume

My 1st claim in a 27/07/2023 but some clerical misteak unfortunately pubg reject my claim but I am making another claim they extend time days please help me. @polar marsh @storm flume @cyan citrus

[sullen maple]

Hello everyone my account get hacked and i can’t report in the game cuz the Hacker made a report to win time any suggestions?

[thick yew]

I’m planning to make a new account on discord. How can that account be invited to this server? I’ll make that as my primary discord account

[sullen maple]

Just copy the invite link and click on it from your new account

[thick yew]

Where can I find the invite link?

[sullen maple]

I send it to you

[stray monolith]

@ornate thistle help me now please

@thick yew help me now

[thick yew]

What?

[stray monolith]

This is my first claim and I have a no idea some clerical misteak and in pubg mobile but unfortunately they reject my claim. But 14 days are complete but I am making another claim they extend time days. Please solve this problem.. Check some proof. I'm weiting for your reply. Thanks @thick yew

[lean venture]

Where to report yt Livestream?

He was hacking

Still is

And also selling hack

[stray monolith]

My 1st claim in a 27/07/2023 but some clerical misteak unfortunately pubg reject my claim but I am making another claim they extend time days @thick yew

This my UID 5958110300
I made a claim for my account some days back but unfortunately they reject my claim. My account hack by someone from my gmail, he even hacked my Facebook account and remove all my links. Now pubg reject my first claim and every time I am making another claim they extend days. Kindly help me out. Waiting for your reply. Thanks @thick yew

[cyan citrus]

Try again after 4 days and let us know on August 31 if it increases again. You can make another video recording and share it here, on August 31.

[storm flume]

Please contact the customer service for further assistance, @sullen maple. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

This is the permanent invite link to PUBG MOBILE Discord server:

• https://discord.gg/pubgm

[thick yew]

I meant the player #1 group

[cyan citrus]

You can report online PUBG MOBILE cheating content through https://pubgmobile.live/report. You can also report livestreams with PUBG MOBILE cheating content through #livestreams and it will taken down by Tencent in due time.

[cyan citrus]

It is not public. If you are eligible, you will receive an invitation in the game.

[thick yew]

I’m already part of it. This account is already in it. But I’m planning to use my other account more

[cyan citrus]

You may inquire about it in the relevant Discord server instead, @thick yew. We are only responsible for this Discord server.

[stray monolith]

Sir My 1st time some clerical misteak and my 1st claim 27/07/2023 sir solve this issue please help me

[cyan citrus]

Let us know on August 31 if it increases again after the current cool-down time has passed and we will try to help you with this, @stray monolith.

[stray monolith]

Sir maybe tomorrow evening I'm refrain claim but this happened

[cyan citrus]

Read my this response carefully, @stray monolith.

[stray monolith]

Ok sir I am waiting 4 days in a August31

[stray monolith]

Thanks for helping me Sir

[cyan citrus]

Also, try to contact the customer service again with this issue that you are facing of increased cool-down period for submitting the account recovery request. If you receive the same response again, please share a video recording of their reply on August 31 as well.

[zealous saddle]

Where to watch pmpl sa champion live map feed?

[cyan citrus]

You may use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Esports, @zealous saddle:

• https://discord.gg/esportspubgm

[stray monolith]

@cyan citrus thanks Sir for helping me

[cyan citrus]

You're welcome, @stray monolith!

[woven path]

Why doesn't FPP mode matchmake anymore?

[agile turret]

I never got an invite code-

The invitation just came in the mail

In normal game

[native anvil]

Matchmaking depends on player activity. If there are currently not enough players in the queue, matchmaking may take longer than usual. You may try to switch to a different game mode or map.

[slim fern]

Hi!
I'm a developer of mobile platform, that have pubgm as a discipline.
Please help! Is any api exists for a game?
I need to create lobby and check results of it ...

[native anvil]

Unfortunately, there is no public API for PUBG MOBILE.

[autumn crystal]

Can someone explain this to me? I tried picking up 2 dp28s with full attachment still not showing idk how i did it bfore too

[native anvil]

Do you have a screenshot or video that shows the attachments you have put on the DP-28?

Weapons attachments must be full at the same time, as shown in this image.

[autumn crystal]

I put gun sheild on both but different scopes ohhh is that why?? Must hav same scope

[native anvil]

You can attach any scope you prefer. For instance, you can use scope 3 for the first weapon and scope 4 for the second weapon without encountering any issues.

[autumn crystal]

Alr so then i drop both guns with full attachments and pick?

[wild bobcat]

Hello. Can someone please tell me how to make a craftgrounds map. I would also like to know the Discord.

[native anvil]

Can you share a video showing how you attempted to complete this mission? If you made a mistake, we can clarify it for you.

[autumn crystal]

Wow really? Thanx i will record and ping u thanx

[native anvil]

If you're referring to creating a map in the WOW mode, you can find WOW tutorials here: https://discord.com/channels/1050324980585472010/1099947911250464788.

▫️ https://discord.gg/r766Q9ruyY

[wild bobcat]

thank you!!

[woven path]

Can PUBG Mobile Korean version players recieve UC or Royal pass from giveaways?

[native anvil]

You're welcome!

[woven path]

@native anvil

[native anvil]

I hope you find this video helpful, @autumn crystal.

[native anvil]

I will get back to you when I make sure of that.

[cerulean girder]

Idk if i can ask this but when will they add scope skin 6x to the glacier M416?

[native anvil]

You may create a post in #996458713126797405 to share your suggestion.

[cerulean girder]

Alright thanks

[native anvil]

You're welcome!

[night cloak]

<@&481161015728406538> Hello PUBG mobile officials I want to talk to the administrator I have a serious problem and he can help me

[spice path]

also me

[night cloak]

<@&481161015728406538>

[native anvil]

Hello, if your issue is related to your PUBG MOBILE account, please contact in-game customer service. For more information, refer to subpoint 5.4 in #faq. Please be advised not to mention the moderator role unless there is a server-related emergency.

[night cloak]

@native anvil Dear PUBG Mobile Support Team,
It's my [ID5265231137], I've been playing your game for a long time as a PUBG Mobile player. However, I noticed that it was stolen. The in-game recovery form does not accept the link even though we type it correctly. I always played the game according to the rules and did not engage in any illegal activity. However, this situation caused psychological, family and financial problems on me, even though I made a request to you. I love your game and I always try to play it fairly. Please thank you for your interest in reviewing my case. I want my account to be examined as soon as possible and my right to be given to me. forgive me if there is the slightest mistake, most everything is correct, please help. I look forward to your help in this matter.
Kind regards,

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

No authorized and in-game support forums do not even help, I am very aggrieved

It's been over a month trying to recover my account

[cerulean girder]

They do help

It took me 1year before I got my account back

[native anvil]

Please try contacting them again. As we have explained, only in-game customer service can help players with account-related issues.

[frozen geode]

How do I connect with PUBG on FACEIT?
This is what they said "We couldn't find your {platform} account.
Make sure you're using the right login credentials"

[native anvil]

Hello, please note that we are not affiliated with this platform. Therefore, if you have any inquiries, please contact their customer service.

[frozen geode]

Got it

[native anvil]

Hello, if you're asking about receiving UC from the #giveaways channel, then no, it's only available for global PUBG MOBILE accounts.

[vivid carbon]

Need Support and Attention in a suggestion that we all agree on.

https://discord.com/channels/393088095840370689/1144291782188871781

[olive isle]

Why push offline notification option not showing

[lavish crown]

Any mod here?

[olive isle]

@native anvil

[lavish crown]

I just chanced servers and my rank got into Bronze 3.

[chilly spade]

Changing servers reset your rank as well, you cannot transfer same tier in other servers.

[chilly spade]

Push online you mean? You can just turn on notifications from settings

[olive isle]

This thing

But currently it's not showing

[chilly spade]

It was for notification when your friend comes on?

[olive isle]

Nope it's an offline invention

[stray monolith]

Hi i am from Pakistan @cyan citrus, can u please share customer care contact number for pubg Pakistani players, Thanks. Waiting for ur response

[cyan citrus]

The only way to contact the customer service is through inside the game, @stray monolith.

[stray monolith]

As my id was hacked so I am unable to login, so any other ways or better options to contact customer care

[cyan citrus]

You can use the Help option located at the login menu, @stray monolith.