#questions
1 messages Ā· Page 93 of 1
Please share a screenshot of the issue you have encountered, @lyric ocean.
i cant pay dude in the game pubg mobile beecause i owe 8000 uc
For now, please reach out to the in-game customer service for further assistance with this.
i mean i can pay but im not going to pay 8000 uc to much for me
Please share a screenshot, @lyric ocean.
wait
Recently I have been unable to sign in to my PUBG account. It says your account has been flagged and will be monitored for 24 hours. That is not an issue, the issue is that I keep having this problem constantly it is the 2nd or 3rd time to happen to me for no good reason. I am trying to reach conqueror but I wont be able to because PUBG keeps closing my account for 24 hours. why is that?
What is the numeric user identification of your friend?
Please share a screenshot of the issue you are facing.
@cyan citrus
i owe 7362 but i dont have that number to recharge im a poor atm i have so many problems im my life so can u guys forgive me so i can recharge 600 uc or 1000
Please refer to the response you have received from the customer service, @lyric ocean. We unfortunately will not be be able to help you with this any further through the community.
@cyan citrus
Which countries regions in pubg have the option to sellect region from within the countr . Can you select from states for USA
The subdivisions I mean
Wthš
No, itās a scammer.
I have provided him my UID will he hack my account!!
It should be fine if you have not given him your email address or phone number.
Thanks! I have an issue my account says safety observation period 9hrs i havenāt logged into it for a week whats the issue ?
āHi, a month ago I submitted a WOW map creation, andā āI haven't received the invitation code yet. Can I knowā āthe reason?ā
Hmm.. Fixed twitter issue, but now game keeps asking me to enter region and confirm age after every match.
why on samsung a54 max settings for fps it's high?
You may contact the in-game customer service for account related issues. In the future please do not share your credentials to other. #735483472432594994 message
You could ask about that in WOW Discord server #news message
If it keeps on asking after you have selected the age and region, record the incident and report it in #996546243859853424.
Was that on Smooth?
yes
.
No. They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.
Omg
I was almost to fall for it I
I gave him info
But fourtunaly not that much important
If you can change the information you shared, it is best to do so, and make sure your account is well-secured.
I answered his questions
So he will try to claim now
My account is already under the cs-response investigation
When I saw this thing on discords I got so confused and I answered him
It is mostly a restriction from device end. Nothing else can be done.
hmm
my last phone had 4gb ram
60 hz display
this have 8 gb ram i think
and 120 hz display
i think pubg forgot to update the settings
cuz on callofduty
i got 120fps
setting
Processor and GPU plays an important role.
You can give a feedback on #996458713126797405.
This
what is that?
You can give a feedback regarding the graphics settings in there.
@static sleet
I am trying to recover my account and in past i have purchased a 300 UC pack and 325 UC was given to me.
What should i write in answer 300 or 325?
@cyan citrus
<@&481161015728406538>
Does anyone know what is the fastest wow map to play as a team, like match results in 1 min or 2 min..? Suggest a map. Team of 4, If anyone played...
Plsease use #1092960389219766342 and #pubg-mobile for this purpose.
Aināt no way I got ignored
Iām gonna spam this question till someone answers me
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @burnt jay.
for pubg
Apologies for the delayed response. You can obtain the supply medals from this section of the shop. One Exoskeleton Supplies crate contains 1 guaranteed supply medal.
āHi, a month ago I submitted a WOW map creation, andā āI haven't received the invitation code yet. Can I knowā āthe reason?ā
You will receive an in-game mail within 30 business days if you are among the selected players. Please wait patiently.
Content featuring IP collaborations before an official announcement is the only beta-related content we sometimes take down: not because we want to, but because some IP partners do not like that their content shows up along with PUBG MOBILE content before both of us have announced the collaboration.
Some Important Frequently Asked Questions after version 2.7.
What is Dragon Ball Trial and how does it work?
- You can receive the Victory Trophy Figure after winning 7 consecutive matches in the ranked themed game mode in Diamond tier or above. Victory Trophy Figure can be used in the Erangel themed game mode to activate the Dragon Ball Trial. After successfully completing the trial, the game will be over and the team that summons Shenron will win the game.
How do I use the Firearm Redeemed Stickers that I have redeemed by using the Graffiti?
- It is not possible to use them at the moment as the Guncraft is not available. Guncraft may or may not come back in the future. This situation is currently being looked into.
How do I receive the Ultimate Fashion Avatar?
- The Ultimate Fashion Avatar can be obtained by completing the first mission in Ultimate Fashion achievement.
I have submitted an application for World of Wonder Creator access. When should I expect a response?
- If you have already submitted an application for World of Wonder creator access, you can expect a response within 30 days after submitting the application if your application gets approved.
If I get the RP 100 outfit and I don't have enough Pearlescent Upgrade Cards until the end of this season, can I still use next season's Pearlescent Upgrade Cards to upgrade it?
- Pearlescent Upgrade Cards can be stacked in your inventory and you can obtain them and keep collecting them if there are going to be more Pearlescent Upgrade Cards in the rewards of the Royale Pass in the future.
In the Marmoris X-Suit event, if I receive the item as a gift, and decide to use the Return Gift option, will the sender receive back their 1000 Marmoris Tokens?
- Yes, the sender will receive the 1000 Marmoris Tokens back if they already own the outfit.
Why is the Gift option not available for me in the Speed Drift event?
- This is an intentional design for players who have performed illicit in-game purchases. Should you have further questions in this regard, please reach out to the customer service.
From where can I obtain the AW Value Pack?
- The AW Value Pack can be obtained through the shop by navigating to Featured section and selecting the second option. This pack is available until 2023/09/04.
Why is that some players have early access to themed game modes before the official launch?
- This is intentional that early testing is available to certain players and locations for major features.
Thank You So Much For Replying Respected Ma'am
Now I Understand 
Advertisement of external resources is not allowed, @hardy imp. Please go through #735483472432594994.
Any <@&481161015728406538>
Miss out iOS beta for pubg 2.8 can someone share code ?
You have to apply in-game for this.
@sick shale do you got it, what i want to ask?
In the form they are asking to put date and number of UC purchased And I purchased 300pack which give extra 25 uc and a total of 325 was credited in my account, so what should i write?
300 or 325?
Sorry, my bad. Is it possible to write that in the form? Or only numbers can be sent?
Onky numbers
I selected the date and now i am confused if i have to write 300 or 325
Write the number that is written in the purchased pack.
It is written like this and i can't write like this in form because form accepts numbers only.
Let me ask and confirm it for you, @gentle pollen.
Ok.
why isnt pubg sending me my emails?
How can I check how many uc did I purchased during the game
I want to know whole uc amount that purchased in game
I am a foreigner. How can I register for pubg competitions? someone help me
why the forgot password code is not coming in my phone number ?
Why is water in Livik See thru and water in Erangel sometimes sea thru but in Livik the water is always see thru
Whats up with erangel having non see thru waters?
@lime juniper can you help with my question regarding the games thingy idk what it is
Its so difficult to shoot water camping / hiding
I know that a bigger map means more pressure on your device to always render transparent water, but I do not remember if this was intentionally disabled on Erangel. You can submit a report in #996546243859853424 with comparisons and we can confirm next week.
How To Register PmPl ?
Would the fix mean harder usage of system? Either way I would like to know your confirmation and I'll try and make a report
Wich iPad runs 60-90 fps om HD settings?
You can write 300+25.
Okay thanks
That is not working we can only put numbers not any special characters
Not working?
Esports related questions may be asked at:
https://discord.gg/esportspubgm
You may check the payments history from the platform you used to purchase UC. For example, Play Store:
Each competition/tournament has its own registration system. Are you referring to a specific event?
For what event?
@sick shale
Where i can suggest something to the company?
You got any answer for me?
Waiting for it. Thank you for your patience.
Do you mind to send a screenshot? Please hide personal or sensitive information if there is any.
Like you've purchased 300UC on 12 march, and you got 325 UC , and if CS Ask you how many UC you purchased what should be the answer?
Can you take a screenshot of this question?
Hello will infection mode come back on next Halloween update?
No information regarding this. Please use #996458713126797405 for concerns/feedback, @lyric prawn.
Can you take a screenshot of the error message you receive after typing 300+25? Or a video will be better.
Sure, but it will take me a while
This annoying message
I played 6 hours straight.
The age change was not intended to put me under 18 years old
I am 28 years old.. Please solve the problem. I cannot wait a whole month for it to be changed.. What can I do and how can it be confirmed that I am older than this age.. I have a passport and a national identity ID in game // 51850332690
You have changed the age below 18, you have to wait for the cooldown to end now. If you haven't contact customer support for account related issues.
Hye pubg I Hear That Pubg Give Free Uc If You Have 1k subscribers on Youtube
is that real?
?
This is not true.
Hello pubg, i was just wondering if many people have extreme lag if they play on PC/ laptop.
What is tpp aim and fpp aim
@sick shale please check it.
You can check i type + but that is not being able to show there
First person and third person perspective, it's the camera mode.
No in the sensitivity setting not the one In advanced control
I think advanced control one is fov
I understand what the acronym stands for
Each camera mode (fpp and tpp) has its own sensitivity settings.
So like an overall sensitivity for the entire TPP sensitivity settings so overrides the other settings in the TPP sensitivities
That is probably because of their poor PC specifications. In general, we cannot help much with emulator related issues.
@sick shale
Please look into my question please
A lot of the settings are confusing to me when it comes to there definition of something and lack of explanation
Yes, the tpp aim sensitivity settings won't apply when you're on the fpp mode and vice versa.
Hold on I'm going to grab a screen shot really fast
Got it already, waiting for an answer.
Is that setting in reference to the shoulder fire but not ads shoulder fire if that makes any sense
TPP Aim and FPP Aim sensitivity Settings are only for Aim Features. If you disable the Aim Features through your Advanced Control settings, the settings will disappear as well, @upper night.
then How Can I get Free Uc From Pubg Like Other Players
@cyan citrus okay now and your personal opinion would you disable it or would you keep it enabled cuz I can't tell the difference what it does like I turned it all the way up and played and I've turned it all the way down and played I can't really tell the difference
I do not use the aim features, @upper night. If you believe that sensitivity settings are not applying or making a difference while using the aim features, you can try to perform a routine repair of the game from the login menu. If the issue persists, you can submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines if you believe this to be a bug.
@rough topaz that's the million dollar question my friend
thats Why I Askš
You can participate in #matches, #cheating-news, #events, #opportunities, #1092923511019942039, and upcoming #game-events for a chance to win different rewards including UC.
No I'm not having any problems at all I'm just trying to be more educated in it so at least I can try to implement the best options
@rough topaz haha no pun intended
It is completely related to your personal preference, @upper night. If you do use the aim features, it would be preferable to set the sensitivity settings according to what you like.
Hum not the most informative answer I was seeking but is there a place that explains each individual setting and what it actually pertains to in the game???
If not we should totally be looking into this
Like a simple walkthrough of the settings
It's crazy cuz I've been playing this game for 5 years and I still don't know what all the settings do
Oh I forgot I have two more questions what's the stats or the 411 on the muzzle brake in the ergonomic grip???
Peace be upon you. I have experience and talent. I want to design a wow map. Please give me a code
Each sensitivity setting has a short note on the setting and each sensitivity setting applies to different perspective and scope you are using. You can check that yourself and test it in the training grounds. What is it that you don't understand exactly?
Please apply for the creator access directly through inside the game. If your application gets approved, you will receive a response within 30 days after submitting the application.
I've asked and sent a screenshot and the answer I got let them more questions that didn't get answered lol
Like I have mentioned previously. these two settings are separate and only for aim features, @upper night. These sensitivity settings will only be usable when you are using the aim features. Is your question regarding aim features and what they are?
Hello pubg mobile team i lost my account recently i cant login my account what should i do please reply me thanks.
Please help me
Do you still have access to your PUBG MOBILE account, @rustic bronze?
Hello everyone, how to appeal for penalted acc?
Hi guys! I have a question. I was injured because I have an accident, and I was not playing pubgm for 2 years aprox. So, I went to play but my account was stolen for someone of Brasil. The recover account from Pubgm only giveās me the options of 6 months details for the account. Its anything that i can do to recover? I have the prints when I sync the social mĆdia and purchase things.
You can submit an account recovery request by navigating to the right side of the screen on the login menu of the game and selecting ''Help'' option. After that, select the Third-Party Login Platform Issue option and select Account Recovery option. Make sure to provide all the accurate and required information and wait patiently for a response from the customer service.
Please share a screenshot of the issue you are facing.
Please contact the customer service for further assistance, @halcyon badger. Refer to subpoint 5.4 in #faq for further information.
If you already submitted a claim and if it was approved, you can log into your account through the Phone/Email login option using the email that you had provided to the customer service through the account recovery tool, @rustic bronze.
You should have received a response on the email that you provided to the customer service when submitting the request through the account recovery tool.
Nothing
Please contact the customer service for further assistance, @rustic bronze. Refer to subpoint 5.4 in #faq for further information.
Nope did what I should have done to the first place, got in contact with customer support found the answer I was looking for....
Glad that you were able to figure it out, @upper night!
I am the creator of MapaWow already, but I want another code for my account, is it possible?
You will need to apply for it through inside the game and wait patiently, @open salmon.
I don't know where to apply for it, how can I do that, can you help me?
Any news
You can apply for it through in-game by navigating to the map selection menu and selecting the WOW option and tap on Become a Creator option.
I dont understand, am i asked to be banned? I do not know what I did wrong,
And also 04/08/2023 was the first day i play on the acc, and only one game which i believe was around 12:34pm and finished after 26m.
The game i was playing was squad game.
I do not know what I was penaltised for. Pls help me.
I couldn't check. It is all blank.
Accounts are suspended for violating the terms of service of the game, @solar dirge. You may refer to this support article fore more information: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/144-why-was-my-account-banned/.
If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.
So i need to tick the box and claim? Can i still play the pubg though? š¦
On my first day i was penalized for something i dont know. I dont even use any cheat/hack, and other rules mentioned in link given.
Please refer to my previous response and avoid repeatedly asking about account suspensions as this is something we cannot help you with through the community, @solar dirge.
Okay thank you Quendi.
You're welcome!
You may state your issue, @rustic bronze.
i lost my account recently i cant login my account what should i do please reply me thanks.
How exactly did you lost the account?
could not enter after yesterday
It would show you a reason why you couldn't enter the game. Please share a screenshot, @rustic bronze.
All links cannot be entered
Is it possible to take the name of an inactive player, in my case the account is 4 years old, not a single match has been played in any mode. The account has never received popularity and has not played a single RP mission.
It is unfortunately not possible at the moment, @sharp dirge. Support for recycling of usernames is something that Tencent is currently determining when to launch. Stay tuned.
what's the next set of clothes at the premium crate?
No information in this regard.
Do you play Metro Royal Mode?
Writing 300 should be fine. Apologies on the delay.
What is #1140145379262873692 for?
ask @brazen kettle
@subtle stone
Please do not use languages other than English, @spring vigil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Dears , till now I didnāt get any reply from pubg talent
Kindly , how i knew if i accepted
I have already all the requirements
Thank you š„°
Please do not use languages other than English, @spring vigil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
No.
I already contact the customer service, but has no luck to resolve. Because the time that they put for everyone Its only 6 month for information. And that time Its maybe the time that the other person stole my account. I try but they dont help me.
If the customer service hasn't been helpful for you, you might want to try submitting a message in #1138330058843504640. Read through the pinned messages in above-mentioned channel first.
<@&639889499718942720> @mortal apex @light trout @static sleet @celest shadow .... Most of the players are from Asia server...but it is matter of great regret that the Asian community is not active ...while other server such as Europe /Mena/LATAM are regularly holding many events like tournaments (solo/duo/squad)with huge PRIZEPOOL ,, exciting giveaways,,nation vs nation,, scrims with prizes ,,fun events and many more ..... They do even have dedicated server for every country while even after having most players we are getting nothing like that ,,we have only few servers which are not active at all..it's very very disappointing,, please take quick steps,,, If u guys want to assign me then I would like to do it,,thank you āŗļø
You could try and use #996458713126797405 for that matter, I suppose.
This channel is for pubgm-related questions only.
@night cloak Should I add a new post there??
If no post covers the same topic, yes.
Before you do, you should check wether there is a post covering the topic through the search bar option.
I checked there are no post regarding this topic
You may open a new one then, as stated above
That doesn't really matter, just refrain from using this channel against it's purpose in the future.
Ok
How to increase merit
Mine dropped to 77
I need 3 more points
Can anyone tell how to increase
By maintaining good in-game behavior, the system will restore your Merit based on your play time and in-match behavior.
You may check this article for further information about the merit system.
How much merit do I need to play ranked
Above 60.
Mine is 77 and it shows insufficient
In what mode?
Solo, or duo/squad?
Squad
When merit is between 60-79, you'll not be able to play in multi-player modes.
What bout ranked
Yea, but ranked solo.
Yes.
Ok thanks
Can I buy two lvl 50 rp pass in one season?
Hello, my account has been stolen, how can I get it back?
Hey just a question how do I get merits over played couple matches with like 5 kills average and have gotten one merit only
You hab to survive till #50 then your kills will count for merit
Play livik,nusa next time. @raw harness
Yes
Contact support
They will help you
Livik rank solo with dragon ball theme works??
Ohh thank youu
Alr thanks
Hi does redmi note 12 pro support 60fps . And if yes why i dong have it
hello i need to talk with support in dm please im tiktoker and i have 225k pubg contant i have a big problem and i need help please
If you dont have it prolly it does not support yet. They will keep telling you to wait for update but it wont happen
Is buying a pubg account allowed
No. Trading in-game items of PUBG MOBILE including accounts is against PUBG MOBILE's Terms of Service.
We are unable to provide assistance if you do not ask a question or state a problem, @pulsar quest. Remember to read through #faq before asking questions in the support channels.
You should choose smooth graphics to get 60fps
I have a question
To get top reporter leaderboard rewards do i have to report a total amount or a weekly or monthly amount of accurate reports?
how I redeem code
You can redeem PUBG MOBILE redeem codes at:
It's a monthly system. So, the number of reports you submit in a month will contribute to your progress. Go through #cheating-news and specially the pinned messages of that channel to become more clear about it.
Hey can anyone give me the Pubgm World of wonders Discord link invitation
What do you mean by me?
Can anyone tell me how to get Esports Room Card
Can I get the dragon trial using duo?
Really? Where does it mention that? and any tier specifications?
Hey, does the Dragon Ball Trial need to be done squad mode? can it be duo?
@celest shadow what will they add after the dragon ball event?
What is #1140145379262873692 for @static sleet?
Could be temporarily named like that and should serve a function in the near future. I have no information about it. Please use #discord for questions related to this server.
Can anyone tell me how to get rid of this preparation for battle when I open rooms
Itās so long and a major inconvenience
Thanks in advance
Any rank of investigaters can get rewarded?
No I do not play Metro Royale
Hey guys i need help i have iPhone 13 pro max but bullet connectivity is poor any have suggestions what to do ??
Is metro mode just a knock off version of area breakout?
Well itās not trading itās buying
Metro was here before arena brakeout
I'm having a problem in login
Please add more details about the issue you are facing, @tired kite.
No. It is a violation of PUBG MOBILE's terms of service that you can find at https://www.pubgmobile.com/terms/en.html.
What do you mean by poor bullet connectivity? Could you elaborate further?
The #cheating-news opportunity is for the users who report online PUBG MOBILE cheating content through https://pubgmobile.live/report if this is what you are referring to.
Please keep an eye on #news for future game announcements and collaborations.
Which update are you referring to exactly?
The Dragon Ball Trial has to be completed in Squad in themed ranked game mode in Erangel.
It is a new feature and it is not unfortunately not possible to disable it at the moment. However, you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
Please refer to this message: #questions message.
You can find the invite link to World of Wonder community in this message: #news message.
Please elaborate further and state your issue here.
You can choose to unlock ranks 1-50 first and unlock ranks 51-100 at a later date
hey, i've won two matches on ranked themed mode on squad, then i played ranked solo and lost the match, does it affect that statue 7 win streak progress for the new achievement?
Yes.
5657655554
Peolple run vert quicly
Please refer to the private message from @polar marsh for further information, @rotund terrace.
Will runic power mode comeback?
Is there a pubgmobile API?
No information regarding that. Feel free to use #996458713126797405.
There is not such thing in PUBG MOBILE.
I have a player who was swearing and i screen recorded him . Where can i send it and how can i report?
@mortal apex can i provide you screenrecord of the player who was swearing at me just because i was telling him and his friend to stop fighting and focus in game
You can report it ingame
Please report players' behavior through the in-game report feature; feel free to contact the customer service.
I did report in game
But this time i really want pubgm to take action against those people
51362344143 this is his id
And i sent you the screen record
why i cant link my moblie number its shows error "" sending too frequently please try again later pubg ""
Hey whats the maximum length for the clan name?
Spam letters and find out
I have a question related pubg mobile events but if i will ask i will get timeout warning
Send a screenshot of your question.
He asking about ban I guess
Is it related to account ban?
Mirror World, Spiderman, Martial showdown?
Hello! What is the numeric user identification of your account?
You may provide your feedback regarding the game modes you would like to be returned in the game through #996458713126797405 in compliance with the channel's guidelines.
Hello do someone know creator code in wow maps become creator?
Yes creator code in wow maps become creator
How to delete Friends ? š¤
If you need to add more friends to the game, please refer to the following steps to do so: Expand your friend list on the left side of the game
How to report a hacker here
How to fix this
How do i get material for upgrading guns? all the methods
where is the brazilian server?
Can anyone tell me the official email address of PUBG MOBILE
@celest shadow @mortal apex
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @exotic pecan. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.
Thanks
You can purchase materials from the Shop or get materials from events.
??
can u explain what is my problem
You may wait. Please try again sometime later.
@mortal apex please forgive me for pinging you directly I just wanted to ask a serious question about something I wish to know before I make any hasty decisions
So my question would be that if I download pubg mobile via emulator and then for example Iām using it on a VPN to buy uc and wonāt even be playing and after that I log back into my account from mobile, will I get banned for doing it so ?
how many hours should i wait becuz since 7am still the same ?
i cant login to my account
My idea was from this whole thing that because Iām playing from an Iphone the prices will be higher and I was planned to download the game from emulator to get it cheaper then I realized that I can made it cheaper if I use vpn and change it for a turkish ip so it will be much cheaper than It should be
You have to wait for like 24 hours since you've been requesting for the OTP frequently.
You could use https://pubgmobile.com/pay to buy UC, @fringe sky.
@clear spindle Have you fully red what Iāve been asking ?
Iām trying to bypass and push the prices even lower using the VPN to change my ip to a Turkish one cause they have the lowest prices if I believe
VPN usage is not recommended.
Yes Iāve read about it sadly
Thatās why I wanted to get some recommendations before I do anything wrong
By the way @clear spindle Can I use that website which youāve sent before in Hungary ?
Yes, @fringe sky .
And it is safe ?
Indeed.
https://youtube.com/shorts/hN5lEktsn5Q?feature=share
Yea its about the graphics which I dont have access to HDR but mainly use Smooth, Ultra and it shows the same thing in Livik
If you are reading this, Can I ask if the autopickup has been completely fixed as I am still having issues with it picking up redundant stuff
https://discord.com/channels/393088095840370689/1129424589689192518
@lime juniper please if you can DM me so send me a message i want to ask you something and i cant type it here so plese any moderator answer me thanks for helping @mortal apex @celest shadow
can i have the latest 60fps supported device list please
Hi my old pubg account is gone
My little brother formative my device
I can give you some info on my old pubg account
Can you help me to get it
It's a guest account
Any system to see where my uc is spent on pubg?
You can see your in-game purchases information by going the customer support panel. For more info refer to subpoint 5.4 in #faq.
Ok.Thank youš
Yes, this is fake.
Please keep in mind of this:
We will never ask for your password, for you to log in with your PUBG MOBILE account on any website, or for you to submit any online form for PUBG MOBILE support.
The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.
If someone impersonates us to convince you of otherwise, block them and report to Discord at https://dis.gd/report.
Ok thanks and can you DM me please
Brlok this is what exactly I am abt to say
Feel free to send us a message.
Thx
@celest shadow can you answer my DM please
@true radish Please message here as there is a 6hr timeout in #1138330058843504640
So did you try deleting and reinstalling it.
??
where can i report youtubers who are selling hacks ?
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @fading rose.
how are roles divided into this server
Please refer to the roles section of the #735483472432594994 for more information in this regard, @fading rose.
Iāve 2 extra keys and Iāve the 2 of the cars already and I want to gift a friend the car keys and the gift option is not available for me š¤¦āāļø Game Id 5172138978
Any reason?
This is an intentional design for players who have performed illicit in-game purchases in the past.
For further questions on this matter, please contact the in-game customer service, @lusty jackal.
Okay
Where can I go to report someone selling their account?
Where did you encounter this violation, @frigid mist?
In another discord server. He posted his account fs with ID.
Please contact Discord at https://dis.gd/contact for this matter, @frigid mist.
This is where I found it in another discord server.
I want a supervisor here
We are unable to provide assistance if you do not ask a question or state a problem, @lone minnow. Remember to read through #faq before asking questions in the support channels.
I mean my when i aim itās right on enemy but still my bulletes do not connect my bullet miss the enemy
Can you share a video recording that can illustrate the issue you have encountered, @valid apex?
I donāt have but next time i play i will record
Whatās the lore behind PUBG
Why is there a blue zone and why are we killing each other.(be side s a victory royal.
Poco x3 and x3 nfc don't support 90 fps because they have snapdragon 732g while the minimum for 90fps is snapdragon 865
also mi 11t pro doesn't have access to it
even though it's snapdragon 888
@timber canyon Please remember you shouldn't mention the moderator role for non-emergency situations and don't mention moderator role unless it's emergency, state your query in ā discord-assist and wait for staff to respond.
Is this what you're referring to? Continuously pressing the "Jump" button while climbing elevated areas or mountains? If so, you can do this safely as it's not a glitch.
You're welcome! I'm glad I could assist you. If you have any more questions, feel free to ask.
İs it normal graphichs for ipad its like shaking whem i am moving
I also report ipad air isnt optimized
Edge of windows shaking
I also notice this when i open scope and switch to fpp from tpp the scope going little big higer its like a bug
İts not happen in flat areas
Please note that moderators are not affiliated with customer service. However, as I explained to you, this is not a bug/glitch. In any case, you can wait for a response from customer service within the game and submit your question to them, if you wish. 
After watching the video and comparing the scope in TPP and FPP, I didn't find any difference, as the scope's size is the same in both perspectives.
Ok bro doesnt matter ı thınk ıts a bug š
İts seems like changing not a size my aim a little bit going up and ı dont move ı just chpse fpp
If you have a video that clearly shows this bug, you can use the #996546243859853424 channel to report the bug following the instructions pinned in the channel.
Ok thank you
My real questıon
You're welcome!
I meanthis
Where can ı report this bug or feedback
I see same as thıs on bugs channel
Could you please share a video that provides a more detailed explanation of the issue and includes additional information about it?
The places that ı mark wıth open scope are shaking and moving
Also my render İs so low
Discord down the quality how can i send this more visible
Please follow these steps:
Go to Settings > Control > Select Scope Settings and disable "Camera Rotation while ADS."
Also, go to Control > Peek Settings and disable "Camera Rotation while Leaning."
Please let us know if this resolves your issue.
Still same and how its efect this
Bro i mean the graphichs blurry
Heres an example
Please go to the settings, then select Graphics & Audio, choose Graphic (Combat), and enable Anti-Aliasing. Try 2x or 4x and let us know if this solves the issue.
Mıne ıs 4 x
Wait
Render and graphics are so bad also fps drops ı have a post about drops in bugs channel
Has the issue been resolved after enabling 4x?
Regarding the issue you posted in the #996546243859853424 channel, please wait patiently for a response on the same post.
You mean ı need to add this on same post
Not fixed in 4x 
No, if you want to report this issue, please create a new post in the #996546243859853424 channel following the pinned instructions of that channel.
Ok thank you
You are welcome!
I just submitted a request from:
https://www.pubgmobile.com/datasubject
I filled the form and I don't know anymore whether they will delete it or not!
But I say deleting from here is better than the form, just give the ID, and other requirements and it's done!
You can give me broš
Hello
How to get the statue for trial event? I have 7 win streak in solo matches but didn't get the statue.
Does it have to be 7 win streak in squad??
I went become a creator code 5807208190 please
Someone give me Become a Creator Code please
I'm having trouble logging in with my phone number
Yo i Got the Latest iPhone 14 Pro Max But The Problem is When Ever Amm Recording Pubg on 90 Fps The Gyro is Bit Delayed And The Frames Rates Drop⦠Any Solution That Works ?
when i try to link my phone no, and while setting a password it says this, whats the soluton
You should be above platinum rank to complete the challenge
You maybe have chnged your region.
How can i get colorful name After killed an enemy?
This is an effect of upgradeable firearms, you can get them from events/spins or crates.
like Witch arms and skin??? Can you show me pls
All upgradable firearms can be found in Workshop > The Lab:
To complet my 14 day to complaint ..I refrian claim and tomorrow evening inshallah
Click on the Go and you will be redirected to the relevant event.
i don't have uc š
@sick shale show me 16th tomorrow I fill form to customer service I lost my Pubg account.than recover tomorrow..today completed my 14 day they give me for working last time I mistake a something..
You may participate in #matches for a chance to win 1 000 UC from the DUO match.
Sorry but I am unable to understand your inquiry.
okk
@sick shale ok not problem
Try rewriting it, hopefully I can help.
But I said i now show customer service claim option.that set
@sick shale ok weit
My last complaint to pubg customer service was not approved because of something wrong my complaint is 14 days completed tomorrow I will complain again please help me I got my account back which was hacked @sick shale
Send this to #1138330058843504640 for support
How do I get the Luau Wreath?
I think the only way is through the lucky air drops at the moment. I've had a look through and not found it anywhere else (but I could be missing something)
Is there an option where I can hide my profile from public view? For privacy and personal reasons.
I'm playing a game called Tanki Online, which also allows hiding your from public searches and such! It's a really good option!
Currently no
Anybody knows how to download all the old skins at once?
I have download all the packs in the lobby but these old skins donāt show when Iām in the match.
Is there any moderator here I have some questions
We are unable to provide assistance if you do not ask a question or state a problem, @hoary snow. Remember to read through #faq before asking questions in the support channels.
How can I be a content creator in this server ?
I cannot hear teammates nor talk using the voice chat. This is some glitch which randomly appears even if the voice chat is working prior to the bug. Any fix for this?
@lime juniper
@lime juniper hello where I can contact for verification my Pubg account title influencerā¦.I am streamer tiktoker with 26K followersā¦I am influencer in Pubg Club and I want to be and in the game with tittle! 
What is the device you are using?
Oneplus Nord n10
Please refer to the community section under roles in #735483472432594994 for more information on how to apply for PUBG MOBILE content creation program.
Please try to perform a routine a repair of the game, clear game cache and restart your device one time.
I have cleared chache and restarted both the game and the device multiple times
None of those Suggestions have any effect on the glitch. It randomly happens and doesn't go away either. It comes and goes randomly
Please share a video recording that can illustrate the issue you are facing, @modest plaza.
I cant record this issue? Its not visual. The game doesnt pick up my auido from the mic. Both my mic is working and the device detects the mic in use aswell
I couldn't find it can you help me ?
<@&481161015728406538>
I had an pubg mobile id with an unknown 3rd link email. I had access my id through twitter. So I submitted a form to remove the 3rd link email. But unfortunately my twitter account was removed and I don't have access to my account now. Please help me get it back.
Player id : 510163498
@frail cave try to contact with customer service it will help you
@frail cave The e-mail for the customer service is service@pubgmobile.com
or you can contact with customer service through in game
my account was hacked 2 hours ago can't access my account anymore what should i do now
i have enough proof that this account belongs to me games since 4 years have videos pictures etc
Contact customer service and submit a hacked account recovery form.
how do I do that?
Please try to perform a routine repair of the game from the login menu. If the issue persists, submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.
#faq 5.4
@cyan citrus Can I DM you?
Can you try to check if you have the developer options enabled for your device and try to disable the developer options?
Please do not use languages other than English, @hallow anchor. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
You can state your issue here.
Alright i will try that
I had an pubg mobile id with an unknown 3rd link email. I had access my id through twitter. So I submitted a form to remove the 3rd link email. But unfortunately my twitter account was removed and I don't have access to my account now. Please help me get it back.
I got this???
Is this guy real?
...
Is there Russian technical support?
If you submitted an account recovery request, and if you request is approved, all the previously linked social media accounts will be removed from your PUBG MOBILE account and the email that you provide while submitting the account recovery request will be linked to your account. You may use the email that you had provided while submitting the account recovery request to log into your PUBG MOBILE account.
This is a scammer who would attempt to steal your account. Please block the user. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.
I don't know how the technology works or what I have to do
Please change your game language to English and share another screenshot of the issue you are facing.
We only provide community support in English in this server. You may refer to #735483472432594994 sub point 3.1 for a list of regional communities.
Okay.
Yes. I got it. Thankyousomuch for helping.
It's ER
Please try to log in using the Email Login option instead of the Password Login option.
@cyan citrus Such a hero.š
Glad to be of help and you're welcome, @frail cave!
He blocked me right away after I said him that I got the back.
š
then this always happens
i can also send you the player id and photos and everything and my email
There will be a cool-down if you have requested for the verification codes multiple times, @night cloak. Please try again at another time or try again after 24 hours. When you are able to receive the verification code again, please try to reset your password first.
and if that doesn't work then I can add you privately and then let you know
You can let us know here, @night cloak.
OK Bro thanks
You're welcome!
I have many witnesses who confirm this and I also have pictures and evidence
for 4 years I have because this is my life's work
You will need to contact the in-game customer service for further assistance with your compromised account, @night cloak. My response was regarding your other issue where you are unable to log in with your email.
OK broWhat do I have to do now exactly in game and then? Or wait and try again
Please contact the customer service for further assistance, @night cloak. You can contact the customer service through your Account settings of the game using the Customer Service option or through the login menu using the Help option located at the right side of the screen.
the question is if these customers will help @night cloak or not
I have i question I need to unlink my email link and I for get that email password and I need to unlink it
it's in German
5535608883
I inserted that
All time when I post in club no one see the posts
Also when I give like to my post tell me this message
(This post cannot be set as public)
then I have to confirm whether that works, no idea
You could use the forgot password option.
Try doing a routine repair and check again, @night cloak.
You'll receive a response from them within 7 days, have some patience.
Brother, don't misguide as you can check he is not able to file the claim because the claim has been already filled
@nomercy.bubg should not expect any response.
it also says that the email is sent in game but I can't get into my account??
what should i do then i don't even know how he gets in there i have never given my details to anyone
I just want my account back, there is no one here who can do it quickly
As far as I could translate, he would get a response from them ( and I haven't seen him saying he is not the one who have contacted the CS). Correct me if I'm wrong, @gentle pollen.
Check the screenshots he shared
Only the in-game customer service could help you with account related issues, @night cloak.
Please refrain from submitting the same report again while your account is under review. You will receive the results via in-game email within 7 business days.
Yes Bro per Email yes brother in the game but I can't get into the game
how am i supposed to get the email?
I can't because I can't get into my account
Is it possible to restore my account if I forgot my login, I only remember my nickname, I havenāt logged in a very long time?
here again as proof my clan AoP caught red act @support he hacked my account please do something about it
Please contact the customer service for further assistance, @frozen shore and @night cloak. Refer to subpoint 5.4 in #faq for further information.
Is midasbuy an official website that u can but ucs from?
Yes, you can use this link for a redirection.
Then why whenever i try to get the rewards for following their instagram page and all i dont get any rewards ?
Problem that email link is not working because I forget the number and I canāt and that email i for get it about 1 year and half
I need name of this outfit
We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.
You can find it by scrolling down to the bottom of the GameLoop website and clicking on the Discord logo.
I will search for its name for you. In the meantime, you can ask players in #pubg-mobile if they have this outfit in their inventory, which will make it easier to find its name.
The outfit that you are referring to is called the "Iron Judge Robe," @leaden phoenix.
I want to be a WOW maps creater, what to do?. Since I don't have a channel or anything
You have to apply in-game.
Feels like it is lost unless you have your in-game ID and some proof that the account belongs to you ( if so you could try contacting the in-game customer service ) or else have to try guessing for the number or password.
All the time when I post in the club no one sees the posts
Also when I give a like to my post let me know with this message
(This post cannot be set as public)
I have problem in my club
<@&481161015728406538>
Hi everybody
Please submit a report of this issue through https://discord.com/channels/393088095840370689/1131926613576130686 with a video recording and along with the following player details:
Numeric User Identification
Server
Device
Operating system version
Network Type (Wi-Fi or Cellular)
Country.
Please do not mention the moderator role unless there is an emergency related to this Discord server.
Hello can anyone explain to me how to get free uc from pubg in the program of pubg posting ???
Not sure what you are referring to, @brittle wagon. However, there are different opportunities like #matches, #cheating-news, #events, #opportunities, #1092923511019942039, and upcoming #game-events to win different rewards, including UC, @brittle wagon.
PUBG MOBILE, Tencent, KRAFTON or moderators never ask you to:
- share your password with anyone
- share your SMS or e-mail verification codes with anyone
- log in with your PUBG MOBILE account outside of the game
- submit forms outside of the game for PUBG MOBILE support
- pay for any kind of support
The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com. We never send you an e-mail from service@pubgmobile.com, or a friend request or private message on Discord, to offer you support. If someone impersonates us to convince you of otherwise, block them and report to Discord.
NEVER SHARE PERSONAL INFORMATION ASSOCIATED WITH YOUR ACCOUNT TO ANYONE, SUCH AS PHONE NUMBER, E-MAIL ADDRESS, PURCHASE RECEIPTS OR SECURITY QUESTIONS, UNLESS YOU COMMUNICATE WITH US IN-GAME.
We are sending you this for awareness because hundreds of users have reported phishing attempts from accounts appearing as us. These accounts are fake and want to hijack your PUBG MOBILE account. Be cautious and do not trust anything they say.
ā
Hiii. I donāt have club feature in my account. Can you help fixing that.
Please contact the customer service for further assistance, @tired raptor. Refer to subpoint 5.4 in #faq for further information.
It may not be available in your region. You may try to contact the in-game customer service for further assistance with this.
#questions what are the requirements for elite Influencers?
#questions do I have to play tournaments and do I have to stay active on discord for Influencers titles?
All the information regarding the Elite Influencer and other titles is available in #faq sub point 3.27, @stable roost.
#questions where can I apply for an elite Influencer title?
You cannot apply for it, @stable roost. As mentioned previously, please read the information provided in #faq sub point 3.27.
I do every things bat I didnāt get any think I have only the user name of the gmail bat I canāt remember what is the password and the number and some of my friends like this bat they give some one to unlink that email bat he need money to remove that email so I need to remove that email to recover my account
Hello guys! I need help because I lost my account. The link of my personal FB and Gmail was gone on my pubg mobile account. I'm still playing last night and when I play this morning, it create a new account with my Fb and gmail account.
As mentioned previously, please contact the in-game customer service for further assistance.
Hi, so I have a question, can I reduce game graphics (resolutiuon) without reducing FPS or ms
You can adjust graphics and frame rate as shown in the sample. Generally, a lower graphics setting will provide a higher frame rate. The latency measured in milliseconds (ms) is more bounded with your network than the graphics settings.
Which resource pack should i download for inventory?
@noble juniper @young idol help me please Tencent give me copyright strikes i never use to promote and play with any illegal stuff or made video about it like hacks, tip and trick and leacks please help me guyās otherwise my channel will be terminated ššš
Hello, is tomorrow the last day of the (Uc Station Event) or tomorrow it will end and no longer be available?
Hello, I have a question. My pubg mobile profile has been hacked and I have asked to remove its linked twitter. As a result, my connected email was also removed. Can I return or recover this profile? Please help me
ā ļøā ļø
Block (potential scammer). and report to discord
HOW IS HE STILL ABLE TO MAKE NEW ACCOUNTS 

ya
rule no 32- never trust anyone on the internet
is there any gone achievements but i can do it now?
Like invisible achievements?
Yeah baki
You could do rubbish picker. That one is done fast. Enter any classic match, pick up 20+ attachments for weapons (mags, muzzles etc.) and you're done.
20+ attachments in your inventory?
Exactly
Hidden Achievements
- Rubbish Picker - Pick up 20 gun-attachments.
- Who Hit Me? - Die before you touch the ground (simple way to do so is parachuting outside zone)
- Are We Teammates - Get killed by a teammate 20 times.
- I'm So Unlucky - Damage 20 different players in one match without knocking them.
- Poor Connection - Play a match while one of your teammates is disconnected 50 times.
- Reap What You Sow - Get defeated by your own grenade 50 times.
- Will Of Steel - Loose more than 1800hp in a single match.
All of those achievement will give you 20-30 achievement points
Alr tysmmate if these works
these left :
Hidden Achievements
- Are We Teammates - Get killed by a teammate 20 times.
- I'm So Unlucky - Damage 20 different players in one match without knocking them.
- Reap What You Sow - Get defeated by your own grenade 50 times.
- Will Of Steel - Loose more than 1800hp in a single match.
i finished restā¦
poor connection and who hit me was already done.
i wonder if i can check my progress on these hidden ones.
@night cloak ?
You cannot. You will have to continue progressing and will get notified when you complete them.
Send me a link woow
@light trout hi sir I got ban because teamup and now I got unban but my merit is 40 I donāt using anything in my acc
You'll have to regain the merit before you can go back to playing regularly in squad and duo.
Please refrain from teaming up in the future, the consequences might get increasingly serious if you repeatedly get reported because of teaming up with enemy teams.
Sir but it saying cheating and using third party tool
Then it is either a mistake or you misunderstood the reason for your ban.
However, it doesn't change the requirements to regain your merit.
But my rank
I donāt use anything in my acc
If you disagree with the consequences and/or the reason you are facing them, you may contact the customer service about any details.
Hmm where email?
You may contact customer service as described in subpoint 5.4 #faq.
The email is service@pubgmobile.com
@lime juniper please dont terminet my channel
For copyright-related issues please use #copyright. Read and refer to the pinned messages there.
Do you have a screenshot of ban message where it says, You have banned for malicious team up?
Hey! Support answered me there is nothing illegal to do this and itās normal š
Thank you again!
Be advised that such are scam [ some one to unlink that email but he need money to remove that email ] and only contacting the in-game customer service could help you with the issue.
Yes
why do i getting naked character when entering royale pass
I do every think and I answer the questions and still same if you know tell me bro
As mentioned before, the chances are pretty low since you don't remember the password. If they couldn't help you, then you can start creating a new account.
Yall should add like smth so I can send my duplicate skins to my friends
Unfortunately not yet, but they are planning to. Stay tuned!
Helo what this happened
Customer service did use it's a glitch @polar marsh
My 14 days already completed but what is this .. I Complaint again but did not work @polar marsh
My 14 days already completed please solve me this glitch
Now
That a glitch
Helo Someone there Help me know @polar marsh
Helo solve me this issue @polar marsh @storm flume my 14 days already completed
@polar marsh @storm flume please solve me this option
I'm using Lenovo Tab M10 TB328FU 4/64 TR, but since its storage is 64 GB, I don't download the classic, current and old graphics package so that it doesn't get too full. Would it be better for me to download it? (As charging, heating and battery) I'm already playing the game on low graphics. @polar marsh
@static sleet is there any minimum tier requirements to get the trophy for the wish come true achievement??
where can i read 2.8 patch notes ?
Should be in diamond rank or above, @sullen lion.
You can view that in the website or in #news once it is available.
The hidden achievement reap what you sow, get defeated by your nade 50 times
do i have to get knocked to count as 1
or completely die?
why can't we now
I've seen they put famas in air drops
but for what reasons
Because the patch notes for version 2.8 are not available at the moment.
The official website of PUBG MOBILE is https://www.pubgmobile.com, @night cloak.
official site where i can see stats from weapons
You can find official PUBG MOBILE wiki at https://pubgmobile.live/wiki.
where to get help with my account that i am not able to login
I would like to make a report of a player who has killed me simply for not being able to revive him since he was in full battle. The poetry card of Return and out of nowhere he began to throw Molotov at me
This is your ID 51360718299
I told him hey I'm recording you and he insulted me. In one of that he tells me Damn Venezuelan rot. Sorry for the bad word but that's what he said to me on
Please report such behavior directly through in-game using the built-in report features or the customer service.
Can we do both Squad and Duo mission in the Team Shared Event to get coins?? Or only one? š¤ @static sleet
Can you name the list of regions where club feature is available?
Help please š„ŗ ... I was scammed and my account was stolen, how can I recover?
Please contact the customer service for further assistance, @silver trail. Refer to subpoint 5.4 in #faq for further information.
We unfortunately do not have a list of regions, but as mentioned previously, you may try to contact the customer service for further assistance.
No, you will not be banned unless there is evidence that you violated the terms of service. A report against you will not result in a ban unless there is evidence of a violation. For more information, refer to subpoint 2.12 in #faq, @night cloak.
Hello
Can i get my acc back if i dont have access to the number but to the email
If you have Secondary Verification enabled, please contact customer service within the game for assistance. Refer to subpoint 5.4 in #faq for further information.
Hello, where is the Arab talent pool?
There is some people getting monthly paid uc and they said ask discord support and there is also one said from the pubg talent thing and she is coming on live so how to be pubg influence or anything cuz I always trying but no answer
Could you please elaborate?
Please refer to my previous response again. There are the opportunities you can participate in to obtain UC and different rewards.
Just how rare are these Dino Skulls and Dino Bones in Metro Royale? haven't seen any in weeks
Yes, you can do missions for both Duo and Squad and collect rewards for both in Team Shared Mission event.
reported that profile btw
Which profile, @rare field?
the ones that was the scam
I see. Thank you.
If you did not violate PUBG MOBILE's terms of service, then there is nothing for you to worry about. @night cloak
Who dis dude??
@polar marsh stop dm'ing me bro your infront of me
Is there no way to make PUBG time that is in UTC converted to my country's local time
where can i recover my lost account?
How to do the commando achievement in pubg
well you have to complete it in solo without equipping HELMET,ARMOR(vest) and BAG. Without equipping you have to get Chicken Dinner.
Whoever got scammed rip bozo ššš
Please contact the customer service in game for further assistance. You may refer to subpoint 5.4 in #faq.
tnx
Can I do something about linking social media account without logging in 15 days? I really want to link social media account.
<@&481161015728406538>
hello! im planning to join the PDP skin fanart contest but i dont see any design template for the contest? is there any template or should i submit without any design template? thanks
šš
Is there no way to make PUBG time that is in UTC converted to my country's local time
No. Maybe they will add in future. You can post this as a feedback
@static sleet @light trout why it's showing up again and again,,,
@light trout How to up merit ? I played VS AI livik but is not giving points š
I failed the 4th one while attempting also btw its damage 15 players not 20
got it tho
Itās saying 15 merit lost
Whats evo ground mode
Hi, I'm wondering why there's only 3 uses of stealth per week?
why
You may refer #faq 3.7, @restive ore.
You could contact the in-game customer service regarding this, @waxen frigate. Refer #faq 5.4.
hello everyone
i have downloaded pubg mobile in pc and the aim button isnt working (right click) any ideas why?
the support has still not contacted people i want my account back i sent everything in game the day before yesterday with screenshots of the app purchases they said they would contact you but when and how
<@&481161015728406538>
If I get a mail from service@pubgmobile.com
Should I consider them as officials working in company?
If I buy the 12⬠rp pack do I get till 100 or till 50 on midasbuy.com
Hi, a month ago I submitted a WOW map creation, and I haven't received the invitation code yet. Can I know the reason?
If I buy the 12⬠rp pack on midasbuy do I get till 100 or till 50
Hi hello
After my friend tried to file claim his account it got rejected, regardless of that he still wasnāt able to file another claim. How long do we have to wait to send another claim after a rejected response?
uc stations come out every how long
No information in this regard.
Please contact the customer service for further assistance, @languid spade. Refer to subpoint 5.4 in #faq for further information.
We are unable to provide assistance if you do not ask a question or state a problem, @reef heart. Remember to read through #faq before asking questions in the support channels.
What is the next event update?
can having reciept of purchase on my account help me in recovering it?
Is it possible to get refund of wrongly purchased uc? If yes the how ?
<@&481161015728406538>
No, you can't get refund of items you dont want in future. Next time please contact in-game customer support for physically account-related issues.
No, please comtact in-game support through in game support icon. Refer to #faq subpoint 5.4 for more info on it.
I have already written to it that my account was hacked but no one reports
nobody reacts sent it ingame but no answer i need help!!!!
do you have a phone number or email
This person is a scammer. You should submit an account recovery request from in-game only.
Im talking about present, no future
how do you add location info on social player card?
Go to Basic Info of your account > Social Player Card > Click on Edit > Location Info and select your current location. Make sure to click on Allow others to view.
You cannot make a refund, be advised that force-refund is against terms of service.
Whatās force-refund ?
Yes, it is official. You may refer to #735483472432594994 for further information.
Charging back your money via the payment platform, etc..
Whats happens if someone does it
I have now written to the support and sent everything it takes 2 weeks to restore this account
They will receive penalties on their game account.
Penalty? My account was hacked why penalties
Account recovery processes are not as simple as you think. You have to follow up with the customer support team. Your patience is appreciated.
yes i did yes there i came across a page in game and there i had to write down my telephone number and everything and there were questions
my screen don't have those options
What is your location?
Nyc
Can you please share a screenshot of your Account settings and Region rankings?
I got a doubt. In the team shared mission. Should every misision be completed as a team, all all 4 in a team, or players playin alone is also counted? from a team?
What is the numeric user identification of your account?
Each member can complete the missions separately. However, the missions that require you to complete the missions as a team should be completed together.
If this is related to PUBG MOBILE Esports, you may use ask this in https://discord.gg/esportspubgm.
540826398
Got it! We will get back to you regarding this, @silent pagoda.
This support??
Yes, @sour elbow.
Admin i dont how to send my proplem by #questions
Just add the details about the issue you are facing and we will try to help you.
hi i have a proplem in gyroscope explain in this vedio ,my phone is realme c55,is there any solution
Ping and the graphic i try to change it from low to hd and all the same i try to reset the phone not work with me to fix it ,my phone have 8ram and 256 GG
And its new have above 200gg free space and i have this proplem with pubg
My name in the game is radwanxx
Can you check if the developer options are enabled for your device and try to disable the developer options?
Ok
Thx bro š„°
I disabled it
greetings, do you know how mea works, where to buy, do they have any discord or other.
Mea scrims
Then what i should i do after disabled it
Restart your device and try to play again and let us know if the issue still persists.
I try and open still the same issue
How to have free UC š¤?
Please disable the gyroscope through your game settings, logout from your account and perform a routine repair of the game from the login menu. Also, clear game cache and restart your device one time. Open the game again and turn on the gyroscope feature again and let us know if the issue still persists.
Ok thank you for helping ,i will reply after u telling what i do
There are different opportunities available like #matches, #cheating-news, #events, #opportunities, #1092923511019942039, and upcoming #game-events to win different rewards including UC.
Its still the same issue
You may need to recalibrate your gyroscope through your device settings. If the issue still persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.
Ok
Oh I see š¤
I just got free crates from the drop but for some reason the premium crate is gone and the supply crate is glitched, anyone else with this problem?
Can you try to perform a routine repair of the game from the login menu and check again?
So should i log out?
My friend has the same problem
I logged out and in again
Still no change
A lot of people dont find the premium crate, its a game bug
Premium crate is not available at the moment. There is custom crate available now and premium crate will be available again in the future. If you are not able to use your supply crate coupons, please make a video recording of it and share it here.
FAMAS in airdrops is a bug and will be fixed today.
It turns out that the 4 supply crate coupons collected from the air drop event are bugged. The coupons will show up separately and won't add up to another supply crate coupons. I also tried a routine repair and everything but that doesn't help either. 
Kindly guide me how to delete my PUBG account permanently?
Got it! Could you please submit a report of this through #996546243859853424 in compliance with the channel's guidelines so it can be looked into?
If you have an Apple device, you can do it through your Account settings of the game.
No i don't have apple device
In that case, you may refer to this support article, @earnest ginkgo:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/412-about-delete-account-android/.
Sure š
I need someone to play with
You may find players for that in the #1092960389219766342 channel.
I dont have permission to post in there
Hi guys! I canāt seem to log in on PUBG. Like it literally logged me out, but then when I tried to log in it wonāt. I tried guest, twitter, facebook, none it wonāt log in.
how frequent is the uc station?
Could you please share a screenshot or add more details about the issue you are facing when trying to log in?
What do you mean by that? Could you please elaborate?
You can find a relevant channel and send your message there or communicate with other players who are already there. You do not need to create a new post.
how often does the station come? every 2 months? 3 months? every season?
We unfortunately do not have information regarding this and there are no exact release dates available for the UC Station.
besides the one we just had, when was the last uc station? and the one before that? and the one before that one?
if you can tell me the dates of 4 rounds of these stations, im comfortable to predict the next one, even though it might be off
Hey y'all i have a problem now you see i have been playing the game since s2 and i lost the s2 account because it was a guest account i made a account in s14 and it got hacked by someone in s18 or 19 im not sure and i tried recovering it but i couldn't they changed everything i contacted support they also could not help he unfriend everybody and changed his name i now only know the gmail and last password and the security is on the google account anyway you can help please i loved that account i swear by god im not lying
try to contact customer support and explain everything and if you have prove then provide them
I don't have proof thats the thing the only thing i have is the gmail and 2 old passwords
And support is not doing anything
Once in 2 months
The e-mail address is service@pubgmobile.com any other could be a scam.
Why do I have these 4 coupons I canāt use
This issue has been reported through https://discord.com/channels/393088095840370689/1141947439742468117, @cloud solstice You may provide your details there.
This is clearly a scammer. Please refrain from communicating with them any further. Keep in mind that you can communicate with the customer service only through inside the game and the email for the customer service is service@pubgmobile.com. Please block the user or they will try to scam you or steal your account. No one else can help you with your account other than the in-game customer service.
I have a problem. Every time I charge UC, it is deducted from the account. What is the solution?
Ok
my account was hacked and I still haven't received a request from support
Purchasing UC through unofficial sources is prohibited and any purchased amount of UNKNOW CASH will be deducted if bought from unofficial source.
The only official sources are https://www.midasbuy.com/midasbuy/buy/pubgm and in-game store.
When did you submit a request to the in-game customer service?
Yes
Did you created a support ticket with customer support through in-game panel?
support ticket? I filled out a form with questions
In Game
they said it could take 2 weeks
where's the premium crate? and when's its comeback?
We do not have an exact release date for it, but we can expect that the premium crate will be available after the current custom crate ends. Please note that the premium crate ended yesterday.
so premium crate coupons are useless for now?
Question- somebody have code for sens huawei p40 lite?
Who can help search match not Found
There are little people playing fpp so it takes a lot of time to actually get into a match
Matching 30minute still not
Can i have the support call namber
This isn't possible.
Customer service team is only available in-game or at service@pubgmobile.com.
Unusable until the premium crate is back.
How can I know the remaining debt to me from illegal shipping?
You have to contact customer service in-game for payment related issues. You can send us a feedback later about the service
Ok thanks
How do I report someone trying to steal my account repeatidly over the past 3 days? My email is getting spammed by whoever this idiot is.
Please secure your account by enabling Secondary Verification and checking trusted devices. If there is a device that is not yours, please delete it. If you need further assistance, please do not hesitate to contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.
I have the 2FA turned on, it's just driving me nuts getting 5x emails daily from this dude trying to crack my password. =[
Stay tuned to #news for upcoming game announcements and collaborations.
Please secure your email account. Do not share verification codes with anyone. If you have concerns regarding this matter, please reach out to the in-game customer support for assistance.
Why isnt the ACE 32 in Inventory loadoutš„²
WhatāS meaning t1 t2 t3?
Not all weapons are available, but you can use the #996458713126797405 channel to send your suggestion regarding this.
If there is any update regarding your request, it will be sent to your email that you provided to the customer service when submitting the request through the account recovery tool.
Thats about Scrims
Ok thanks
It's so stupid that the guy is still playing with my account, it's not a good feeling and I can hardly sleep
Your account security is your own responsibility in the first place, @night cloak. You should never share your account information with anyone and make sure to use a strong password and enable two-factor authentication for both your social media accounts and PUBG MOBILE account.
Please wait patiently for a response from the customer service. They should be able to help you with this if you provided them with all the accurate and required information.
I hope that I can get my account back because my life's work is in the account
Ok
i didn't send the data to anyone that's it i'm wondering how the guy knows my email and my password
But thanks for the help I will keep you posted
Thanks
How to get PUBG partner title in PUBGM and what things required?
I hope you find this information helpful.
Did pubg remove the uc thing where you could collect uc after spending a certain amount?
I had it at one point now I canāt find it
how do you get SSS rating in profile
I was not seeing it at first but anyhow itās too late š„² I already spent my uc .
Education How do I design the one who teaches me to the Abu Ten card?