#questions

1 messages Ā· Page 93 of 1

lyric ocean
#

ansewer admins

cyan citrus
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Please share a screenshot of the issue you have encountered, @lyric ocean.

lyric ocean
#

i cant pay dude in the game pubg mobile beecause i owe 8000 uc

cyan citrus
#

For now, please reach out to the in-game customer service for further assistance with this.

lyric ocean
#

i mean i can pay but im not going to pay 8000 uc to much for me

cyan citrus
#

Please share a screenshot, @lyric ocean.

lyric ocean
#

wait

thorny dust
#

Recently I have been unable to sign in to my PUBG account. It says your account has been flagged and will be monitored for 24 hours. That is not an issue, the issue is that I keep having this problem constantly it is the 2nd or 3rd time to happen to me for no good reason. I am trying to reach conqueror but I wont be able to because PUBG keeps closing my account for 24 hours. why is that?

cyan citrus
#

What is the numeric user identification of your friend?

cyan citrus
lyric ocean
#

@cyan citrus

#

i owe 7362 but i dont have that number to recharge im a poor atm i have so many problems im my life so can u guys forgive me so i can recharge 600 uc or 1000

cyan citrus
#

Please refer to the response you have received from the customer service, @lyric ocean. We unfortunately will not be be able to help you with this any further through the community.

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @thorny dust.

thorny dust
#

How long will the file claim take ?

#
  • it says system is busy right now
fresh agate
#

@cyan citrus

night cloak
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Which countries regions in pubg have the option to sellect region from within the countr . Can you select from states for USA

#

The subdivisions I mean

languid spade
thorny dust
#

help me please

#

Is this account official ?

ornate thistle
thorny dust
ornate thistle
#

It should be fine if you have not given him your email address or phone number.

thorny dust
#

Thanks! I have an issue my account says safety observation period 9hrs i haven’t logged into it for a week whats the issue ?

lone minnow
#

ā€Hi, a month ago I submitted a WOW map creation, andā€ ā€I haven't received the invitation code yet. Can I knowā€ ā€the reason?ā€

brisk harbor
#

Hmm.. Fixed twitter issue, but now game keeps asking me to enter region and confirm age after every match.

burnt jay
#

why on samsung a54 max settings for fps it's high?

clear spindle
clear spindle
clear spindle
clear spindle
burnt jay
#

yes

fresh agate
#

Is this stuff real

burnt jay
burnt jay
native anvil
fresh agate
#

Omg

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I was almost to fall for it I

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I gave him info

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But fourtunaly not that much important

native anvil
fresh agate
#

I answered his questions

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So he will try to claim now

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My account is already under the cs-response investigation

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When I saw this thing on discords I got so confused and I answered him

clear spindle
# burnt jay .

It is mostly a restriction from device end. Nothing else can be done.

burnt jay
#

hmm

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my last phone had 4gb ram

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60 hz display

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this have 8 gb ram i think

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and 120 hz display

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i think pubg forgot to update the settings

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cuz on callofduty

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i got 120fps

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setting

clear spindle
#

Processor and GPU plays an important role.

burnt jay
#

@clear spindle

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these are from my old phone

burnt jay
#

what is that?

clear spindle
#

You can give a feedback regarding the graphics settings in there.

gentle pollen
#

@static sleet
I am trying to recover my account and in past i have purchased a 300 UC pack and 325 UC was given to me.

What should i write in answer 300 or 325?

#

@cyan citrus

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<@&481161015728406538>

sullen lion
#

Does anyone know what is the fastest wow map to play as a team, like match results in 1 min or 2 min..? Suggest a map. Team of 4, If anyone played...

dapper kindle
#

Ain’t no way I got ignored

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I’m gonna spam this question till someone answers me

burnt jay
#

@clear spindle

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do you know any gfx tool?

storm flumeBOT
#

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @burnt jay.

burnt jay
#

for pubg

cyan citrus
dapper kindle
#

I’m not wasting uc on those crates

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My luck on those sucks

lone minnow
#

ā€Hi, a month ago I submitted a WOW map creation, andā€ ā€I haven't received the invitation code yet. Can I knowā€ ā€the reason?ā€

celest shadow
lime juniper
#

Content featuring IP collaborations before an official announcement is the only beta-related content we sometimes take down: not because we want to, but because some IP partners do not like that their content shows up along with PUBG MOBILE content before both of us have announced the collaboration.

cyan citrus
#

Some Important Frequently Asked Questions after version 2.7.

What is Dragon Ball Trial and how does it work?

  • You can receive the Victory Trophy Figure after winning 7 consecutive matches in the ranked themed game mode in Diamond tier or above. Victory Trophy Figure can be used in the Erangel themed game mode to activate the Dragon Ball Trial. After successfully completing the trial, the game will be over and the team that summons Shenron will win the game.

How do I use the Firearm Redeemed Stickers that I have redeemed by using the Graffiti?

  • It is not possible to use them at the moment as the Guncraft is not available. Guncraft may or may not come back in the future. This situation is currently being looked into.

How do I receive the Ultimate Fashion Avatar?

  • The Ultimate Fashion Avatar can be obtained by completing the first mission in Ultimate Fashion achievement.

I have submitted an application for World of Wonder Creator access. When should I expect a response?

  • If you have already submitted an application for World of Wonder creator access, you can expect a response within 30 days after submitting the application if your application gets approved.

If I get the RP 100 outfit and I don't have enough Pearlescent Upgrade Cards until the end of this season, can I still use next season's Pearlescent Upgrade Cards to upgrade it?

  • Pearlescent Upgrade Cards can be stacked in your inventory and you can obtain them and keep collecting them if there are going to be more Pearlescent Upgrade Cards in the rewards of the Royale Pass in the future.

In the Marmoris X-Suit event, if I receive the item as a gift, and decide to use the Return Gift option, will the sender receive back their 1000 Marmoris Tokens?

  • Yes, the sender will receive the 1000 Marmoris Tokens back if they already own the outfit.

Why is the Gift option not available for me in the Speed Drift event?

  • This is an intentional design for players who have performed illicit in-game purchases. Should you have further questions in this regard, please reach out to the customer service.

From where can I obtain the AW Value Pack?

  • The AW Value Pack can be obtained through the shop by navigating to Featured section and selecting the second option. This pack is available until 2023/09/04.

Why is that some players have early access to themed game modes before the official launch?

  • This is intentional that early testing is available to certain players and locations for major features.
queen citrus
cyan citrus
#

Advertisement of external resources is not allowed, @hardy imp. Please go through #735483472432594994.

stoic bough
#

Hi

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Can i get a invitation code to become a creator plz

warm hinge
#

Miss out iOS beta for pubg 2.8 can someone share code ?

sick shale
gentle pollen
#

@sick shale do you got it, what i want to ask?

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In the form they are asking to put date and number of UC purchased And I purchased 300pack which give extra 25 uc and a total of 325 was credited in my account, so what should i write?
300 or 325?

sick shale
gentle pollen
#

Onky numbers

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I selected the date and now i am confused if i have to write 300 or 325

sick shale
gentle pollen
#

It is written like this and i can't write like this in form because form accepts numbers only.

sick shale
#

Let me ask and confirm it for you, @gentle pollen.

gentle pollen
#

Ok.

soft hazel
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why isnt pubg sending me my emails?

pallid mango
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How can I check how many uc did I purchased during the game

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I want to know whole uc amount that purchased in game

sharp barn
#

I am a foreigner. How can I register for pubg competitions? someone help me

sudden oak
#

why the forgot password code is not coming in my phone number ?

vivid carbon
#

Why is water in Livik See thru and water in Erangel sometimes sea thru but in Livik the water is always see thru

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Whats up with erangel having non see thru waters?

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@lime juniper can you help with my question regarding the games thingy idk what it is

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Its so difficult to shoot water camping / hiding

lime juniper
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I know that a bigger map means more pressure on your device to always render transparent water, but I do not remember if this was intentionally disabled on Erangel. You can submit a report in #996546243859853424 with comparisons and we can confirm next week.

bleak cedar
#

How To Register PmPl ?

vivid carbon
versed minnow
#

Wich iPad runs 60-90 fps om HD settings?

gentle pollen
#

Okay thanks

gentle pollen
gentle pollen
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Yes not working

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Only Numbers are allowed. Can't use +

sick shale
sick shale
sick shale
sharp barn
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I cant find registration place

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I cant find link

sick shale
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For what event?

gentle pollen
#

@sick shale
Where i can suggest something to the company?

gentle pollen
#

You got any answer for me?

sick shale
#

Waiting for it. Thank you for your patience.

sick shale
gentle pollen
sick shale
#

Can you take a screenshot of this question?

gentle pollen
#

Yeah sure

#

Just a sec.

lyric prawn
#

Hello will infection mode come back on next Halloween update?

mortal apex
#

No information regarding this. Please use #996458713126797405 for concerns/feedback, @lyric prawn.

sick shale
# gentle pollen

Can you take a screenshot of the error message you receive after typing 300+25? Or a video will be better.

gentle pollen
#

Sure, but it will take me a while

unique wave
#

This annoying message
I played 6 hours straight.
The age change was not intended to put me under 18 years old

I am 28 years old.. Please solve the problem. I cannot wait a whole month for it to be changed.. What can I do and how can it be confirmed that I am older than this age.. I have a passport and a national identity ID in game // 51850332690

chilly spade
unique wave
#

How can I contact them?

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How can I wait a month for this fuss

clear spindle
#

Refer #faq 5.4 to contact the in-game customer service, @unique wave.

rough topaz
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Hye pubg I Hear That Pubg Give Free Uc If You Have 1k subscribers on Youtube

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is that real?

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?

night cloak
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Hello pubg, i was just wondering if many people have extreme lag if they play on PC/ laptop.

upper night
#

What is tpp aim and fpp aim

gentle pollen
#

You can check i type + but that is not being able to show there

sick shale
upper night
#

No in the sensitivity setting not the one In advanced control

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I think advanced control one is fov

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I understand what the acronym stands for

sick shale
#

Each camera mode (fpp and tpp) has its own sensitivity settings.

upper night
#

So like an overall sensitivity for the entire TPP sensitivity settings so overrides the other settings in the TPP sensitivities

sick shale
gentle pollen
#

@sick shale
Please look into my question please

upper night
#

A lot of the settings are confusing to me when it comes to there definition of something and lack of explanation

sick shale
upper night
#

Hold on I'm going to grab a screen shot really fast

sick shale
upper night
#

Is that setting in reference to the shoulder fire but not ads shoulder fire if that makes any sense

cyan citrus
#

TPP Aim and FPP Aim sensitivity Settings are only for Aim Features. If you disable the Aim Features through your Advanced Control settings, the settings will disappear as well, @upper night.

rough topaz
upper night
#

@cyan citrus okay now and your personal opinion would you disable it or would you keep it enabled cuz I can't tell the difference what it does like I turned it all the way up and played and I've turned it all the way down and played I can't really tell the difference

cyan citrus
#

I do not use the aim features, @upper night. If you believe that sensitivity settings are not applying or making a difference while using the aim features, you can try to perform a routine repair of the game from the login menu. If the issue persists, you can submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines if you believe this to be a bug.

upper night
#

@rough topaz that's the million dollar question my friend

rough topaz
cyan citrus
upper night
#

No I'm not having any problems at all I'm just trying to be more educated in it so at least I can try to implement the best options

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@rough topaz haha no pun intended

cyan citrus
#

It is completely related to your personal preference, @upper night. If you do use the aim features, it would be preferable to set the sensitivity settings according to what you like.

upper night
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Hum not the most informative answer I was seeking but is there a place that explains each individual setting and what it actually pertains to in the game???

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If not we should totally be looking into this

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Like a simple walkthrough of the settings

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It's crazy cuz I've been playing this game for 5 years and I still don't know what all the settings do

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Oh I forgot I have two more questions what's the stats or the 411 on the muzzle brake in the ergonomic grip???

open salmon
#

Peace be upon you. I have experience and talent. I want to design a wow map. Please give me a code

cyan citrus
cyan citrus
upper night
#

I've asked and sent a screenshot and the answer I got let them more questions that didn't get answered lol

cyan citrus
#

Like I have mentioned previously. these two settings are separate and only for aim features, @upper night. These sensitivity settings will only be usable when you are using the aim features. Is your question regarding aim features and what they are?

rustic bronze
#

Hello pubg mobile team i lost my account recently i cant login my account what should i do please reply me thanks.

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Please help me

cyan citrus
#

Do you still have access to your PUBG MOBILE account, @rustic bronze?

rustic bronze
#

Yes

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All links cannot be entered
what do i do now šŸ˜ž

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Please guys help me

solar dirge
#

Hello everyone, how to appeal for penalted acc?

halcyon badger
#

Hi guys! I have a question. I was injured because I have an accident, and I was not playing pubgm for 2 years aprox. So, I went to play but my account was stolen for someone of Brasil. The recover account from Pubgm only give’s me the options of 6 months details for the account. Its anything that i can do to recover? I have the prints when I sync the social mĆ­dia and purchase things.

cyan citrus
# rustic bronze All links cannot be entered what do i do now šŸ˜ž

You can submit an account recovery request by navigating to the right side of the screen on the login menu of the game and selecting ''Help'' option. After that, select the Third-Party Login Platform Issue option and select Account Recovery option. Make sure to provide all the accurate and required information and wait patiently for a response from the customer service.

cyan citrus
storm flumeBOT
#

Please contact the customer service for further assistance, @halcyon badger. Refer to subpoint 5.4 in #faq for further information.

rustic bronze
#

I have not received any mail

cyan citrus
#

If you already submitted a claim and if it was approved, you can log into your account through the Phone/Email login option using the email that you had provided to the customer service through the account recovery tool, @rustic bronze.

cyan citrus
storm flumeBOT
#

Please contact the customer service for further assistance, @rustic bronze. Refer to subpoint 5.4 in #faq for further information.

upper night
#

Nope did what I should have done to the first place, got in contact with customer support found the answer I was looking for....

cyan citrus
#

Glad that you were able to figure it out, @upper night!

open salmon
cyan citrus
#

You will need to apply for it through inside the game and wait patiently, @open salmon.

open salmon
gentle pollen
cyan citrus
solar dirge
# cyan citrus Please share a screenshot of the issue you are facing.

I dont understand, am i asked to be banned? I do not know what I did wrong,

And also 04/08/2023 was the first day i play on the acc, and only one game which i believe was around 12:34pm and finished after 26m.

The game i was playing was squad game.

I do not know what I was penaltised for. Pls help me.

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @solar dirge.

solar dirge
cyan citrus
#

Accounts are suspended for violating the terms of service of the game, @solar dirge. You may refer to this support article fore more information: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/144-why-was-my-account-banned/.

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.

solar dirge
cyan citrus
#

Please refer to my previous response and avoid repeatedly asking about account suspensions as this is something we cannot help you with through the community, @solar dirge.

cyan citrus
#

You're welcome!

rustic bronze
#

Can you help me

#

@lime juniper

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@cyan citrus

clear spindle
#

You may state your issue, @rustic bronze.

rustic bronze
#

i lost my account recently i cant login my account what should i do please reply me thanks.

clear spindle
#

How exactly did you lost the account?

rustic bronze
#

could not enter after yesterday

clear spindle
#

It would show you a reason why you couldn't enter the game. Please share a screenshot, @rustic bronze.

sharp dirge
#

Is it possible to take the name of an inactive player, in my case the account is 4 years old, not a single match has been played in any mode. The account has never received popularity and has not played a single RP mission.

cyan citrus
#

It is unfortunately not possible at the moment, @sharp dirge. Support for recycling of usernames is something that Tencent is currently determining when to launch. Stay tuned.

lapis junco
#

what's the next set of clothes at the premium crate?

feral forge
sick shale
woven path
rancid crown
woven path
#

@brazen kettle

spring vigil
#

@subtle stone

storm flumeBOT
#

Please do not use languages other than English, @spring vigil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

south patrol
#

Dears , till now I didn’t get any reply from pubg talent

#

Kindly , how i knew if i accepted

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I have already all the requirements

spring vigil
#

Thank you 🄰

storm flumeBOT
#

Please do not use languages other than English, @spring vigil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

No.

halcyon badger
night cloak
stone ermine
#

<@&639889499718942720> @mortal apex @light trout @static sleet @celest shadow .... Most of the players are from Asia server...but it is matter of great regret that the Asian community is not active ...while other server such as Europe /Mena/LATAM are regularly holding many events like tournaments (solo/duo/squad)with huge PRIZEPOOL ,, exciting giveaways,,nation vs nation,, scrims with prizes ,,fun events and many more ..... They do even have dedicated server for every country while even after having most players we are getting nothing like that ,,we have only few servers which are not active at all..it's very very disappointing,, please take quick steps,,, If u guys want to assign me then I would like to do it,,thank you ā˜ŗļø

night cloak
#

This channel is for pubgm-related questions only.

stone ermine
#

@night cloak Should I add a new post there??

chilly spade
night cloak
stone ermine
#

I checked there are no post regarding this topic

night cloak
#

You may open a new one then, as stated above

stone ermine
#

Ok

#

@night cloak should I delete the massages from here?

night cloak
stone ermine
#

Ok

raw harness
#

How to increase merit

#

Mine dropped to 77

#

I need 3 more points

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Can anyone tell how to increase

sick shale
raw harness
sick shale
raw harness
sick shale
#

In what mode?

raw harness
#

Rangel ranked

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Erangel

sick shale
#

Solo, or duo/squad?

raw harness
#

Squad

sick shale
#

When merit is between 60-79, you'll not be able to play in multi-player modes.

raw harness
#

What bout ranked

sick shale
#

Yea, but ranked solo.

raw harness
#

So when I reach 80

#

I can play ranked squads

sick shale
#

Yes.

raw harness
#

Ok thanks

barren mortar
#

Can I buy two lvl 50 rp pass in one season?

heavy parrot
#

Hello, my account has been stolen, how can I get it back?

raw harness
# sick shale Yes.

Hey just a question how do I get merits over played couple matches with like 5 kills average and have gotten one merit only

echo dirge
#

You hab to survive till #50 then your kills will count for merit
Play livik,nusa next time. @raw harness

ornate totem
ornate totem
#

They will help you

raw harness
echo dirge
#

Yes

#

But make sure 50 peoples alive, then kills will count. @raw harness

barren mortar
harsh sedge
#

Hi does redmi note 12 pro support 60fps . And if yes why i dong have it

pulsar quest
#

hello i need to talk with support in dm please im tiktoker and i have 225k pubg contant i have a big problem and i need help please

little steeple
pine haven
#

Is buying a pubg account allowed

bleak anvil
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @pulsar quest. Remember to read through #faq before asking questions in the support channels.

ornate totem
minor vessel
#

I have a question

#

To get top reporter leaderboard rewards do i have to report a total amount or a weekly or monthly amount of accurate reports?

night cloak
#

how I redeem code

chilly spade
bleak anvil
turbid moat
#

Hey can anyone give me the Pubgm World of wonders Discord link invitation

woven path
#

What do you mean by me?

drowsy ocean
#

Can anyone tell me how to get Esports Room Card

mental halo
#

Can I get the dragon trial using duo?

#

Really? Where does it mention that? and any tier specifications?

mental halo
static sleet
#

Do not misuse support channels, @brazen kettle.

#

How can we help you, @woven path?

hot crest
#

Is it possible to bring back old updates?

#

@static sleet

night cloak
#

@celest shadow what will they add after the dragon ball event?

woven path
static sleet
lone moat
#

Can anyone tell me how to get rid of this preparation for battle when I open rooms

#

It’s so long and a major inconvenience

#

Thanks in advance

minor vessel
solar dirge
valid apex
#

Hey guys i need help i have iPhone 13 pro max but bullet connectivity is poor any have suggestions what to do ??

night cloak
#

Is metro mode just a knock off version of area breakout?

pine haven
pine haven
tired kite
#

I'm having a problem in login

cyan citrus
#

Please add more details about the issue you are facing, @tired kite.

cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
keen cape
#

hey, i've won two matches on ranked themed mode on squad, then i played ranked solo and lost the match, does it affect that statue 7 win streak progress for the new achievement?

rotund terrace
#

5657655554

glad loom
#

Peolple run vert quicly

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @rotund terrace.

night cloak
#

Will runic power mode comeback?

night cloak
#

Is there a pubgmobile API?

mortal apex
mortal apex
heady fossil
#

I have a player who was swearing and i screen recorded him . Where can i send it and how can i report?

#

@mortal apex can i provide you screenrecord of the player who was swearing at me just because i was telling him and his friend to stop fighting and focus in game

heady fossil
#

No actions are taken in game

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They keep letting those people to swear

mortal apex
heady fossil
#

I did report in game

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But this time i really want pubgm to take action against those people

#

51362344143 this is his id

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And i sent you the screen record

wicked token
#

why i cant link my moblie number its shows error "" sending too frequently please try again later pubg ""

jade cypress
#

Hey whats the maximum length for the clan name?

night cloak
upbeat pumice
#

I have a question related pubg mobile events but if i will ask i will get timeout warning

chilly spade
alpine flower
alpine flower
hot crest
cyan citrus
#

Hello! What is the numeric user identification of your account?

cyan citrus
acoustic dust
#

Hello do someone know creator code in wow maps become creator?

night cloak
north cypress
#

How to delete Friends ? šŸ¤”

clear spindle
rigid oak
#

i have 2 Question

#

can my brother join also

#

and why s there no livik

exotic pecan
#

How to report a hacker here

wicked token
#

How to fix this

exotic pecan
#

How to report a hacker

#

@lime juniper @light trout

#

@celest shadow @mortal apex

burnt terrace
#

How do i get material for upgrading guns? all the methods

night cloak
#

where is the brazilian server?

gentle pollen
#

Can anyone tell me the official email address of PUBG MOBILE

#

@celest shadow @mortal apex

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @exotic pecan. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

gentle pollen
#

Thanks

celest shadow
wicked token
wicked token
mortal apex
fringe sky
#

@mortal apex please forgive me for pinging you directly I just wanted to ask a serious question about something I wish to know before I make any hasty decisions

#

So my question would be that if I download pubg mobile via emulator and then for example I’m using it on a VPN to buy uc and won’t even be playing and after that I log back into my account from mobile, will I get banned for doing it so ?

wicked token
#

i cant login to my account

fringe sky
#

My idea was from this whole thing that because I’m playing from an Iphone the prices will be higher and I was planned to download the game from emulator to get it cheaper then I realized that I can made it cheaper if I use vpn and change it for a turkish ip so it will be much cheaper than It should be

clear spindle
fringe sky
#

@clear spindle Have you fully red what I’ve been asking ?

#

I’m trying to bypass and push the prices even lower using the VPN to change my ip to a Turkish one cause they have the lowest prices if I believe

clear spindle
#

VPN usage is not recommended.

fringe sky
#

Yes I’ve read about it sadly

#

That’s why I wanted to get some recommendations before I do anything wrong

#

By the way @clear spindle Can I use that website which you’ve sent before in Hungary ?

clear spindle
#

Yes, @fringe sky .

fringe sky
#

And it is safe ?

clear spindle
#

Indeed.

vivid carbon
dusky oyster
#

@lime juniper please if you can DM me so send me a message i want to ask you something and i cant type it here so plese any moderator answer me thanks for helping @mortal apex @celest shadow

vapid vale
#

can i have the latest 60fps supported device list please

wind zephyr
#

Hi my old pubg account is gone

#

My little brother formative my device

#

I can give you some info on my old pubg account

#

Can you help me to get it

#

It's a guest account

rancid quiver
#

Any system to see where my uc is spent on pubg?

chilly spade
dusky oyster
#

Guys this account is fake right?

#

Tell me is he is safe

celest shadow
#

Please keep in mind of this:

We will never ask for your password, for you to log in with your PUBG MOBILE account on any website, or for you to submit any online form for PUBG MOBILE support.

The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.

If someone impersonates us to convince you of otherwise, block them and report to Discord at https://dis.gd/report.

dusky oyster
wanton lodge
#

Brlok this is what exactly I am abt to say

celest shadow
dusky oyster
#

Thx

dusky oyster
#

@celest shadow can you answer my DM please

ornate totem
#

So did you try deleting and reinstalling it.

#

??

fading rose
#

where can i report youtubers who are selling hacks ?

storm flumeBOT
fading rose
#

how are roles divided into this server

cyan citrus
#

Please refer to the roles section of the #735483472432594994 for more information in this regard, @fading rose.

lusty jackal
#

I’ve 2 extra keys and I’ve the 2 of the cars already and I want to gift a friend the car keys and the gift option is not available for me šŸ¤¦ā€ā™‚ļø Game Id 5172138978

#

Any reason?

cyan citrus
#

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service, @lusty jackal.

lusty jackal
#

Okay

frigid mist
#

Where can I go to report someone selling their account?

cyan citrus
#

Where did you encounter this violation, @frigid mist?

frigid mist
#

In another discord server. He posted his account fs with ID.

storm flumeBOT
frigid mist
lone minnow
#

I want a supervisor here

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lone minnow. Remember to read through #faq before asking questions in the support channels.

valid apex
cyan citrus
#

Can you share a video recording that can illustrate the issue you have encountered, @valid apex?

valid apex
night cloak
#

What’s the lore behind PUBG

#

Why is there a blue zone and why are we killing each other.(be side s a victory royal.

undone prairie
#

Poco x3 and x3 nfc don't support 90 fps because they have snapdragon 732g while the minimum for 90fps is snapdragon 865

#

also mi 11t pro doesn't have access to it

#

even though it's snapdragon 888

gusty jacinth
#

@timber canyon Please remember you shouldn't mention the moderator role for non-emergency situations and don't mention moderator role unless it's emergency, state your query in ⁠discord-assist and wait for staff to respond.

native anvil
#

Is this what you're referring to? Continuously pressing the "Jump" button while climbing elevated areas or mountains? If so, you can do this safely as it's not a glitch.

#

You're welcome! I'm glad I could assist you. If you have any more questions, feel free to ask.

timber rose
#

I also report ipad air isnt optimized

#

Edge of windows shaking

timber rose
#

İts not happen in flat areas

native anvil
#

Please note that moderators are not affiliated with customer service. However, as I explained to you, this is not a bug/glitch. In any case, you can wait for a response from customer service within the game and submit your question to them, if you wish. CoolGirl

native anvil
timber rose
#

Ok bro doesnt matter ı thınk ıts a bug šŸ˜†

#

İts seems like changing not a size my aim a little bit going up and ı dont move ı just chpse fpp

native anvil
timber rose
#

Ok thank you

native anvil
timber rose
#

Where can ı report this bug or feedback

#

I see same as thıs on bugs channel

native anvil
timber rose
#

Also my render İs so low

#

Discord down the quality how can i send this more visible

native anvil
timber rose
native anvil
timber rose
#

Bro i mean the graphichs blurry

#

Heres an example

native anvil
timber rose
#

Mıne ıs 4 x

#

Wait

#

Render and graphics are so bad also fps drops ı have a post about drops in bugs channel

native anvil
# timber rose

Has the issue been resolved after enabling 4x?

Regarding the issue you posted in the #996546243859853424 channel, please wait patiently for a response on the same post.

timber rose
#

You mean ı need to add this on same post

native anvil
timber rose
#

Ok thank you

native anvil
cold ferry
#

How can I permanently delete my account?

#

@everyone

cold ferry
#

I just submitted a request from:
https://www.pubgmobile.com/datasubject

I filled the form and I don't know anymore whether they will delete it or not!
But I say deleting from here is better than the form, just give the ID, and other requirements and it's done!

timber rose
#

You can give me brošŸ˜†

tired kite
#

Hello

real jolt
#

How to get the statue for trial event? I have 7 win streak in solo matches but didn't get the statue.

#

Does it have to be 7 win streak in squad??

sick laurel
#

I went become a creator code 5807208190 please

#

Someone give me Become a Creator Code please

tired kite
#

I'm having trouble logging in with my phone number

next laurel
#

Yo i Got the Latest iPhone 14 Pro Max But The Problem is When Ever Amm Recording Pubg on 90 Fps The Gyro is Bit Delayed And The Frames Rates Drop… Any Solution That Works ?

signal tulip
#

when i try to link my phone no, and while setting a password it says this, whats the soluton

ornate totem
grim coyote
dreamy tundra
#

How can i get colorful name After killed an enemy?

sick shale
dreamy tundra
sick shale
dreamy tundra
#

ok ty

#

😦 how can i get @sick shale

stray monolith
#

To complet my 14 day to complaint ..I refrian claim and tomorrow evening inshallah

sick shale
dreamy tundra
#

i don't have uc 😭

stray monolith
#

@sick shale show me 16th tomorrow I fill form to customer service I lost my Pubg account.than recover tomorrow..today completed my 14 day they give me for working last time I mistake a something..

sick shale
sick shale
stray monolith
#

@sick shale ok not problem

sick shale
stray monolith
#

But I said i now show customer service claim option.that set

#

@sick shale ok weit

#

My last complaint to pubg customer service was not approved because of something wrong my complaint is 14 days completed tomorrow I will complain again please help me I got my account back which was hacked @sick shale

night cloak
#

How do I get the Luau Wreath?

gloomy olive
cold ferry
#

Is there an option where I can hide my profile from public view? For privacy and personal reasons.

#

I'm playing a game called Tanki Online, which also allows hiding your from public searches and such! It's a really good option!

deep moat
#

Anybody knows how to download all the old skins at once?

#

I have download all the packs in the lobby but these old skins don’t show when I’m in the match.

hoary snow
#

Is there any moderator here I have some questions

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @hoary snow. Remember to read through #faq before asking questions in the support channels.

hoary snow
#

How can I be a content creator in this server ?

modest plaza
#

I cannot hear teammates nor talk using the voice chat. This is some glitch which randomly appears even if the voice chat is working prior to the bug. Any fix for this?

noble juniper
#

@lime juniper

#

@lime juniper hello where I can contact for verification my Pubg account title influencer….I am streamer tiktoker with 26K followers…I am influencer in Pubg Club and I want to be and in the game with tittle! Ace

storm flumeBOT
#

Please refer to subpoint(s) 3.27 in #faq for further information, @noble juniper.

cyan citrus
modest plaza
cyan citrus
cyan citrus
modest plaza
#

None of those Suggestions have any effect on the glitch. It randomly happens and doesn't go away either. It comes and goes randomly

cyan citrus
#

Please share a video recording that can illustrate the issue you are facing, @modest plaza.

modest plaza
hoary snow
wanton lodge
#

Broo

#

It's just right there in front of you

#

Have you lost your mind or wottttt

frail cave
#

<@&481161015728406538>
I had an pubg mobile id with an unknown 3rd link email. I had access my id through twitter. So I submitted a form to remove the 3rd link email. But unfortunately my twitter account was removed and I don't have access to my account now. Please help me get it back.

Player id : 510163498

gusty jacinth
#

@frail cave try to contact with customer service it will help you

frail cave
#

Can i get email of customer service?

#

@gusty jacinth

gusty jacinth
#

or you can contact with customer service through in game

night cloak
#

my account was hacked 2 hours ago can't access my account anymore what should i do now

#

i have enough proof that this account belongs to me games since 4 years have videos pictures etc

night cloak
#

how do I do that?

cyan citrus
night cloak
frail cave
#

@cyan citrus Can I DM you?

night cloak
#

OK i will try

#

Thanks

cyan citrus
storm flumeBOT
#

Please do not use languages other than English, @hallow anchor. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

cyan citrus
frail cave
# cyan citrus You can state your issue here.

I had an pubg mobile id with an unknown 3rd link email. I had access my id through twitter. So I submitted a form to remove the 3rd link email. But unfortunately my twitter account was removed and I don't have access to my account now. Please help me get it back.

vagrant sand
#

I got this???

frail cave
#

Is this guy real?

night cloak
hallow anchor
#

Is there Russian technical support?

cyan citrus
# frail cave I had an pubg mobile id with an unknown 3rd link email. I had access my id throu...

If you submitted an account recovery request, and if you request is approved, all the previously linked social media accounts will be removed from your PUBG MOBILE account and the email that you provide while submitting the account recovery request will be linked to your account. You may use the email that you had provided while submitting the account recovery request to log into your PUBG MOBILE account.

cyan citrus
night cloak
#

I don't know how the technology works or what I have to do

cyan citrus
# night cloak ...

Please change your game language to English and share another screenshot of the issue you are facing.

night cloak
#

my account is only connected via in game

#

Ok

cyan citrus
frail cave
night cloak
gleaming falcon
#

It's ER

cyan citrus
# night cloak

Please try to log in using the Email Login option instead of the Password Login option.

frail cave
#

@cyan citrus Such a hero.šŸ˜

cyan citrus
#

Glad to be of help and you're welcome, @frail cave!

frail cave
#

šŸ˜‚

night cloak
#

then this always happens

#

i can also send you the player id and photos and everything and my email

cyan citrus
#

There will be a cool-down if you have requested for the verification codes multiple times, @night cloak. Please try again at another time or try again after 24 hours. When you are able to receive the verification code again, please try to reset your password first.

night cloak
#

and if that doesn't work then I can add you privately and then let you know

cyan citrus
#

You can let us know here, @night cloak.

night cloak
#

OK Bro thanks

cyan citrus
#

You're welcome!

night cloak
#

I have many witnesses who confirm this and I also have pictures and evidence

#

for 4 years I have because this is my life's work

cyan citrus
#

You will need to contact the in-game customer service for further assistance with your compromised account, @night cloak. My response was regarding your other issue where you are unable to log in with your email.

night cloak
#

OK broWhat do I have to do now exactly in game and then? Or wait and try again

cyan citrus
#

Please contact the customer service for further assistance, @night cloak. You can contact the customer service through your Account settings of the game using the Customer Service option or through the login menu using the Help option located at the right side of the screen.

errant pelican
#

the question is if these customers will help @night cloak or not

young idol
#

I have i question I need to unlink my email link and I for get that email password and I need to unlink it

night cloak
#

it's in German

#

5535608883

#

I inserted that

#

All time when I post in club no one see the posts
Also when I give like to my post tell me this message
(This post cannot be set as public)

#

then I have to confirm whether that works, no idea

clear spindle
#

Try doing a routine repair and check again, @night cloak.

clear spindle
night cloak
#

7 days oh Mann.....

#

And if that doesn't work, then do I write back here?

gentle pollen
night cloak
#

it also says that the email is sent in game but I can't get into my account??

#

what should i do then i don't even know how he gets in there i have never given my details to anyone

#

I just want my account back, there is no one here who can do it quickly

clear spindle
# night cloak

As far as I could translate, he would get a response from them ( and I haven't seen him saying he is not the one who have contacted the CS). Correct me if I'm wrong, @gentle pollen.

gentle pollen
#

Check the screenshots he shared

clear spindle
#

Only the in-game customer service could help you with account related issues, @night cloak.

clear spindle
night cloak
#

Yes Bro per Email yes brother in the game but I can't get into the game

#

how am i supposed to get the email?

#

I can't because I can't get into my account

frozen shore
#

Is it possible to restore my account if I forgot my login, I only remember my nickname, I haven’t logged in a very long time?

night cloak
#

here again as proof my clan AoP caught red act @support he hacked my account please do something about it

storm flumeBOT
#

Please contact the customer service for further assistance, @frozen shore and @night cloak. Refer to subpoint 5.4 in #faq for further information.

cerulean fog
#

Is midasbuy an official website that u can but ucs from?

sick shale
cerulean fog
#

Then why whenever i try to get the rewards for following their instagram page and all i dont get any rewards ?

young idol
leaden phoenix
#

I need name of this outfit

native anvil
#

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

#

You can find it by scrolling down to the bottom of the GameLoop website and clicking on the Discord logo.

native anvil
native anvil
#

The outfit that you are referring to is called the "Iron Judge Robe," @leaden phoenix.

last kettle
#

I want to be a WOW maps creater, what to do?. Since I don't have a channel or anything

clear spindle
night cloak
#

All the time when I post in the club no one sees the posts
Also when I give a like to my post let me know with this message
(This post cannot be set as public)
I have problem in my club

#

<@&481161015728406538>

hushed nymph
#

Hi everybody

cyan citrus
# night cloak

Please submit a report of this issue through https://discord.com/channels/393088095840370689/1131926613576130686 with a video recording and along with the following player details:

Numeric User Identification
Server
Device
Operating system version
Network Type (Wi-Fi or Cellular)
Country.

Please do not mention the moderator role unless there is an emergency related to this Discord server.

brittle wagon
#

Hello can anyone explain to me how to get free uc from pubg in the program of pubg posting ???

cyan citrus
polar marshBOT
#
āš ļø Beware of Phishing Attempts āš ļø

PUBG MOBILE, Tencent, KRAFTON or moderators never ask you to:

  • share your password with anyone
  • share your SMS or e-mail verification codes with anyone
  • log in with your PUBG MOBILE account outside of the game
  • submit forms outside of the game for PUBG MOBILE support
  • pay for any kind of support

The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com. We never send you an e-mail from service@pubgmobile.com, or a friend request or private message on Discord, to offer you support. If someone impersonates us to convince you of otherwise, block them and report to Discord.

NEVER SHARE PERSONAL INFORMATION ASSOCIATED WITH YOUR ACCOUNT TO ANYONE, SUCH AS PHONE NUMBER, E-MAIL ADDRESS, PURCHASE RECEIPTS OR SECURITY QUESTIONS, UNLESS YOU COMMUNICATE WITH US IN-GAME.

We are sending you this for awareness because hundreds of users have reported phishing attempts from accounts appearing as us. These accounts are fake and want to hijack your PUBG MOBILE account. Be cautious and do not trust anything they say.
​

lime juniper
flat meteor
#

Hiii. I don’t have club feature in my account. Can you help fixing that.

storm flumeBOT
#

Please contact the customer service for further assistance, @tired raptor. Refer to subpoint 5.4 in #faq for further information.

cyan citrus
stable roost
#

#questions what are the requirements for elite Influencers?

storm flumeBOT
#

Please refer to subpoint(s) 3.27 in #faq for further information, @stable roost.

stable roost
#

#questions do I have to play tournaments and do I have to stay active on discord for Influencers titles?

cyan citrus
#

All the information regarding the Elite Influencer and other titles is available in #faq sub point 3.27, @stable roost.

stable roost
#

#questions where can I apply for an elite Influencer title?

cyan citrus
#

You cannot apply for it, @stable roost. As mentioned previously, please read the information provided in #faq sub point 3.27.

young idol
tired raptor
#

Hello guys! I need help because I lost my account. The link of my personal FB and Gmail was gone on my pubg mobile account. I'm still playing last night and when I play this morning, it create a new account with my Fb and gmail account.

cyan citrus
fringe ridge
#

Hi, so I have a question, can I reduce game graphics (resolutiuon) without reducing FPS or ms

static sleet
frail cave
#

Which resource pack should i download for inventory?

loud escarp
#

@noble juniper @young idol help me please Tencent give me copyright strikes i never use to promote and play with any illegal stuff or made video about it like hacks, tip and trick and leacks please help me guy’s otherwise my channel will be terminated 😭😭😭

lusty badger
#

Hello, is tomorrow the last day of the (Uc Station Event) or tomorrow it will end and no longer be available?

spark fiber
#

Hello, I have a question. My pubg mobile profile has been hacked and I have asked to remove its linked twitter. As a result, my connected email was also removed. Can I return or recover this profile? Please help me

signal tulip
#

ā˜ ļøā˜ ļø

mellow burrow
night cloak
rough pivot
signal tulip
#

rule no 32- never trust anyone on the internet

mellow burrow
#

is there any gone achievements but i can do it now?

night cloak
mellow burrow
#

Yeah baki

night cloak
#

You could do rubbish picker. That one is done fast. Enter any classic match, pick up 20+ attachments for weapons (mags, muzzles etc.) and you're done.

mellow burrow
night cloak
#

Exactly

mellow burrow
#

Oh alr

#

I may try it

#

ty

#

Is that the only one tho?

night cloak
# mellow burrow Is that the only one tho?

Hidden Achievements

  1. Rubbish Picker - Pick up 20 gun-attachments.
  2. Who Hit Me? - Die before you touch the ground (simple way to do so is parachuting outside zone)
  3. Are We Teammates - Get killed by a teammate 20 times.
  4. I'm So Unlucky - Damage 20 different players in one match without knocking them.
  5. Poor Connection - Play a match while one of your teammates is disconnected 50 times.
  6. Reap What You Sow - Get defeated by your own grenade 50 times.
  7. Will Of Steel - Loose more than 1800hp in a single match.
#

All of those achievement will give you 20-30 achievement pointscatok

mellow burrow
#

Alr tysmmate if these works

#

these left :

Hidden Achievements

  1. Are We Teammates - Get killed by a teammate 20 times.
  2. I'm So Unlucky - Damage 20 different players in one match without knocking them.
  3. Reap What You Sow - Get defeated by your own grenade 50 times.
  4. Will Of Steel - Loose more than 1800hp in a single match.

i finished rest…

poor connection and who hit me was already done.

#

i wonder if i can check my progress on these hidden ones.

#

@night cloak ?

night cloak
#

You cannot. You will have to continue progressing and will get notified when you complete them.

mellow burrow
#

K

#

Alr ty

dense quarry
#

Send me a link woow

night cloak
night cloak
#

@light trout hi sir I got ban because teamup and now I got unban but my merit is 40 I don’t using anything in my acc

night cloak
night cloak
night cloak
#

However, it doesn't change the requirements to regain your merit.

night cloak
#

I don’t use anything in my acc

#

If you disagree with the consequences and/or the reason you are facing them, you may contact the customer service about any details.

#

Hmm where email?

night cloak
tidal anchor
#

@lime juniper please dont terminet my channel

night cloak
tepid lily
timber canyon
clear spindle
night cloak
young idol
clear spindle
#

As mentioned before, the chances are pretty low since you don't remember the password. If they couldn't help you, then you can start creating a new account.

mild shadow
#

Yall should add like smth so I can send my duplicate skins to my friends

mortal apex
#

Unfortunately not yet, but they are planning to. Stay tuned!

stray monolith
#

Helo what this happened

#

Customer service did use it's a glitch @polar marsh

#

My 14 days already completed but what is this .. I Complaint again but did not work @polar marsh

#

My 14 days already completed please solve me this glitch

#

Now

#

That a glitch

#

Helo Someone there Help me know @polar marsh

#

Helo solve me this issue @polar marsh @storm flume my 14 days already completed

#

@polar marsh @storm flume please solve me this option

graceful falcon
#

I'm using Lenovo Tab M10 TB328FU 4/64 TR, but since its storage is 64 GB, I don't download the classic, current and old graphics package so that it doesn't get too full. Would it be better for me to download it? (As charging, heating and battery) I'm already playing the game on low graphics. @polar marsh

sullen lion
#

@static sleet is there any minimum tier requirements to get the trophy for the wish come true achievement??

night cloak
#

where can i read 2.8 patch notes ?

clear spindle
#

Should be in diamond rank or above, @sullen lion.

clear spindle
mellow burrow
#

The hidden achievement reap what you sow, get defeated by your nade 50 times
do i have to get knocked to count as 1
or completely die?

night cloak
#

I've seen they put famas in air drops

#

but for what reasons

cyan citrus
night cloak
#

is that website for mobile

#

is there an official website

cyan citrus
night cloak
#

official site where i can see stats from weapons

cyan citrus
long orchid
#

where to get help with my account that i am not able to login

clear spindle
#

Refer #faq 5.4 @long orchid.

barren needle
#

I would like to make a report of a player who has killed me simply for not being able to revive him since he was in full battle. The poetry card of Return and out of nowhere he began to throw Molotov at me

#

This is your ID 51360718299

#

I told him hey I'm recording you and he insulted me. In one of that he tells me Damn Venezuelan rot. Sorry for the bad word but that's what he said to me on

cyan citrus
sullen lion
#

Can we do both Squad and Duo mission in the Team Shared Event to get coins?? Or only one? šŸ¤” @static sleet

flat meteor
silver trail
#

Help please 🄺 ... I was scammed and my account was stolen, how can I recover?

storm flumeBOT
#

Please contact the customer service for further assistance, @silver trail. Refer to subpoint 5.4 in #faq for further information.

cyan citrus
native anvil
#

No, you will not be banned unless there is evidence that you violated the terms of service. A report against you will not result in a ban unless there is evidence of a violation. For more information, refer to subpoint 2.12 in #faq, @night cloak.

wooden aspen
#

Hello

nova elk
#

Can i get my acc back if i dont have access to the number but to the email

native anvil
hardy osprey
#

Hello, where is the Arab talent pool?

brittle wagon
cyan citrus
cyan citrus
rare field
#

Just how rare are these Dino Skulls and Dino Bones in Metro Royale? haven't seen any in weeks

cyan citrus
rare field
#

reported that profile btw

cyan citrus
#

Which profile, @rare field?

rare field
#

the ones that was the scam

cyan citrus
#

I see. Thank you.

light trout
#

If you did not violate PUBG MOBILE's terms of service, then there is nothing for you to worry about. @night cloak

vivid carbon
#

Who dis dude??

#

@polar marsh stop dm'ing me bro your infront of me

#

Is there no way to make PUBG time that is in UTC converted to my country's local time

nimble pawn
#

where can i recover my lost account?

mellow burrow
#

How to do the commando achievement in pubg

fleet wigeon
vivid carbon
#

Whoever got scammed rip bozo 😭😭😭

mortal apex
frail cave
#

Can I do something about linking social media account without logging in 15 days? I really want to link social media account.

#

<@&481161015728406538>

dense crane
#

hello! im planning to join the PDP skin fanart contest but i dont see any design template for the contest? is there any template or should i submit without any design template? thanks

fair patrol
vivid carbon
#

Is there no way to make PUBG time that is in UTC converted to my country's local time

ornate totem
stone ermine
#

@static sleet @light trout why it's showing up again and again,,,

night cloak
#

@light trout How to up merit ? I played VS AI livik but is not giving points šŸ˜•

storm flumeBOT
#

Please refer to subpoint(s) 3.7 in #faq for further information, @night cloak.

dreamy tundra
#

Opinion?

mellow burrow
night cloak
#

It’s saying 15 merit lost

mellow burrow
#

Whats evo ground mode

minor abyss
#

Hi, I'm wondering why there's only 3 uses of stealth per week?

waxen frigate
#

Hello

#

How can I recover my account if an attacker changed the bindings?

restive ore
clear spindle
#

You may refer #faq 3.7, @restive ore.

#

You could contact the in-game customer service regarding this, @waxen frigate. Refer #faq 5.4.

lone hearth
#

hello everyone
i have downloaded pubg mobile in pc and the aim button isnt working (right click) any ideas why?

night cloak
#

the support has still not contacted people i want my account back i sent everything in game the day before yesterday with screenshots of the app purchases they said they would contact you but when and how

gentle pollen
#

<@&481161015728406538>
If I get a mail from service@pubgmobile.com
Should I consider them as officials working in company?

knotty sky
#

If I buy the 12€ rp pack do I get till 100 or till 50 on midasbuy.com

pure mesa
#

Hi, a month ago I submitted a WOW map creation, and I haven't received the invitation code yet. Can I know the reason?

knotty sky
#

If I buy the 12€ rp pack on midasbuy do I get till 100 or till 50

reef heart
#

@polar marsh

#

I need to help

languid spade
#

Hi hello

#

After my friend tried to file claim his account it got rejected, regardless of that he still wasn’t able to file another claim. How long do we have to wait to send another claim after a rejected response?

hushed oracle
#

uc stations come out every how long

feral forge
storm flumeBOT
#

Please contact the customer service for further assistance, @languid spade. Refer to subpoint 5.4 in #faq for further information.

#

We are unable to provide assistance if you do not ask a question or state a problem, @reef heart. Remember to read through #faq before asking questions in the support channels.

hot crest
#

What is the next event update?

night cloak
#

can having reciept of purchase on my account help me in recovering it?

fresh agate
#

Is it possible to get refund of wrongly purchased uc? If yes the how ?

#

<@&481161015728406538>

night cloak
#

Ist this the Support?

chilly spade
chilly spade
night cloak
#

I have already written to it that my account was hacked but no one reports

#

nobody reacts sent it ingame but no answer i need help!!!!

#

do you have a phone number or email

ornate thistle
#

This person is a scammer. You should submit an account recovery request from in-game only.

fresh agate
silent pagoda
#

how do you add location info on social player card?

mortal apex
sick shale
fresh agate
#

What’s force-refund ?

sick shale
night cloak
#

Which phone?šŸ˜‚

#

U need to hide ur profile

sick shale
fresh agate
#

Whats happens if someone does it

night cloak
#

I have now written to the support and sent everything it takes 2 weeks to restore this account

sick shale
night cloak
#

Penalty? My account was hacked why penalties

sick shale
night cloak
#

yes i did yes there i came across a page in game and there i had to write down my telephone number and everything and there were questions

silent pagoda
mortal apex
silent pagoda
cyan citrus
sullen lion
#

I got a doubt. In the team shared mission. Should every misision be completed as a team, all all 4 in a team, or players playin alone is also counted? from a team?

cyan citrus
cyan citrus
willow bolt
#

Guys anyone knows about upcoming clash of nations of eu ?? Date ?

#

@cyan citrus

cyan citrus
silent pagoda
cyan citrus
#

Got it! We will get back to you regarding this, @silent pagoda.

sour elbow
#

This support??

cyan citrus
#

Yes, @sour elbow.

sour elbow
cyan citrus
sour elbow
#

Ping and the graphic i try to change it from low to hd and all the same i try to reset the phone not work with me to fix it ,my phone have 8ram and 256 GG

#

And its new have above 200gg free space and i have this proplem with pubg

#

My name in the game is radwanxx

cyan citrus
sour elbow
#

Ok

tardy cobalt
#

greetings, do you know how mea works, where to buy, do they have any discord or other.

#

Mea scrims

sour elbow
cyan citrus
sour elbow
north cypress
#

How to have free UC šŸ¤“?

cyan citrus
# sour elbow I try and open still the same issue

Please disable the gyroscope through your game settings, logout from your account and perform a routine repair of the game from the login menu. Also, clear game cache and restart your device one time. Open the game again and turn on the gyroscope feature again and let us know if the issue still persists.

sour elbow
cyan citrus
cyan citrus
sour elbow
#

Ok

charred abyss
#

I just got free crates from the drop but for some reason the premium crate is gone and the supply crate is glitched, anyone else with this problem?

cyan citrus
charred abyss
#

So should i log out?

#

My friend has the same problem

#

I logged out and in again

#

Still no change

charred abyss
cyan citrus
lime juniper
#

FAMAS in airdrops is a bug and will be fixed today.

west pivot
earnest ginkgo
#

Kindly guide me how to delete my PUBG account permanently?

cyan citrus
cyan citrus
earnest ginkgo
cyan citrus
mint tide
#

I need someone to play with

cyan citrus
mint tide
#

I dont have permission to post in there

steep cradle
#

Hi guys! I can’t seem to log in on PUBG. Like it literally logged me out, but then when I tried to log in it won’t. I tried guest, twitter, facebook, none it won’t log in.

delicate pumice
#

how frequent is the uc station?

cyan citrus
cyan citrus
cyan citrus
delicate pumice
cyan citrus
delicate pumice
#

if you can tell me the dates of 4 rounds of these stations, im comfortable to predict the next one, even though it might be off

static whale
#

Hey y'all i have a problem now you see i have been playing the game since s2 and i lost the s2 account because it was a guest account i made a account in s14 and it got hacked by someone in s18 or 19 im not sure and i tried recovering it but i couldn't they changed everything i contacted support they also could not help he unfriend everybody and changed his name i now only know the gmail and last password and the security is on the google account anyway you can help please i loved that account i swear by god im not lying

gusty jacinth
static whale
#

And support is not doing anything

night cloak
clear spindle
cloud solstice
#

Why do I have these 4 coupons I can’t use

cyan citrus
cyan citrus
# night cloak

This is clearly a scammer. Please refrain from communicating with them any further. Keep in mind that you can communicate with the customer service only through inside the game and the email for the customer service is service@pubgmobile.com. Please block the user or they will try to scam you or steal your account. No one else can help you with your account other than the in-game customer service.

whole stirrup
#

I have a problem. Every time I charge UC, it is deducted from the account. What is the solution?

night cloak
#

my account was hacked and I still haven't received a request from support

chilly spade
cyan citrus
night cloak
#

Yes

chilly spade
# night cloak Yes

Did you created a support ticket with customer support through in-game panel?

night cloak
#

support ticket? I filled out a form with questions

#

In Game

#

they said it could take 2 weeks

lapis junco
#

where's the premium crate? and when's its comeback?

native anvil
raven oriole
#

did anyone else wake up to 0 uc??

#

16k uc disappeard overnight well done tencent

lapis junco
stray linden
#

How to shift Data from PUBG GLOBAL to Pubg VIETNAM

#

need help

shut shadow
#

Question- somebody have code for sens huawei p40 lite?

abstract iron
#

Who can help search match not Found

ornate totem
whole stirrup
#

Can i have the support call namber

sick shale
sick shale
sick shale
whole stirrup
sick shale
tall jolt
#

How do I report someone trying to steal my account repeatidly over the past 3 days? My email is getting spammed by whoever this idiot is.

night cloak
#

Is there a new themed mode coming soon?

#

About zombies i’ve heard

native anvil
tall jolt
native anvil
native anvil
hexed plover
#

Why isnt the ACE 32 in Inventory loadout🄲

plain beacon
#

What’S meaning t1 t2 t3?

native anvil
cyan citrus
hexed plover
night cloak
#

It's so stupid that the guy is still playing with my account, it's not a good feeling and I can hardly sleep

cyan citrus
#

Your account security is your own responsibility in the first place, @night cloak. You should never share your account information with anyone and make sure to use a strong password and enable two-factor authentication for both your social media accounts and PUBG MOBILE account.

Please wait patiently for a response from the customer service. They should be able to help you with this if you provided them with all the accurate and required information.

night cloak
#

I hope that I can get my account back because my life's work is in the account

#

Ok

#

i didn't send the data to anyone that's it i'm wondering how the guy knows my email and my password

#

But thanks for the help I will keep you posted

pallid mango
#

How to get PUBG partner title in PUBGM and what things required?

storm flumeBOT
#

Please refer to subpoint(s) 3.27 in #faq for further information, @pallid mango.

native anvil
night cloak
#

Did pubg remove the uc thing where you could collect uc after spending a certain amount?

#

I had it at one point now I can’t find it

night cloak
#

how do you get SSS rating in profile

night cloak
#

I was not seeing it at first but anyhow it’s too late 🄲 I already spent my uc .

zealous berry
#

Education How do I design the one who teaches me to the Abu Ten card?