#questions
1 messages · Page 85 of 1
hello
List Of devices compatible 90 fps
Unfortunately, there isn't a specific list of devices that support 90 FPS for PUBG MOBILE. However, devices with a minimum of 90Hz display refresh rate and Snapdragon 865 or Dimensity 1100 CPU should be able to access the 90 FPS option with Smooth graphics [[1]](#questions message).
I have snapdragon 870 but is not working in 90 fps
Despite your device meeting the minimum hardware requirements, the 90 FPS option may not be currently supported. However, it could be supported in the future. You can submit your issue here: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message).
is using an emulator allowed?
]
Yes, using an emulator is allowed, but the only recommended emulator is GameLoop. You can use it without any issues [[1]](#questions message). However, for certain events, only mobile players can participate and emulators are not allowed [[2]](#questions message).
When zombie mode will be back
There is currently no information available regarding the return of the zombie mode in PUBG MOBILE. Please keep an eye on future announcements for updates [[1]](#questions message) [[2]](#questions message).
I got ace dominator in 67 matches can someone tell me if it’s a world record ? For na server ? I can’t really find anything on YouTube so idk but it’s gotta be close
hi
which map is most played on emulator
is it ranked or unrannkedd
because i cant find any matches
my account was hacked using the claim account method somehow it got approved
the only thing the discord team can do is guide you to the button in the upper right corner sorry bro I have same problem
can i play metro royale in emulator?
No, Metro Royale can only be played on mobile devices at the moment, @ancient jackal.
Please contact the customer service for further assistance, @fervent yoke. Refer to subpoint 5.4 in #faq for further information.

What is the game mode you are playing and in which perspective and server?
You need to ask a specific question in order to receive an answer [[1]](#questions message).
If you send an account recovery appeal, will they send you an email if the recovery is denied as well? or just in a successful case. I sent my appeal yesterday
can u help me please @cyan citrus
They will send you an email even if your request is rejected, @night cloak.
thank you very much
You're most welcome, @night cloak!
why i can't get the code
@cyan citrus
Please change your game language to English and share another screenshot of the issue you have encountered, @slow ruin.
ok 1m
@cyan citrus
Please try again when the next beta version is available or try to contact the in-game customer service and see if they will be able to help you with this, @slow ruin.
Please try again when a new beta version is available to download, @verbal beacon.
?
Please share a screenshot of your Account settings of the game, @opaque dock.
When are you an OG?
After i changed the account region my luck in crates opening started getting so much bad why is that?
@cyan citrus
The luck in crates is not related to your in-game region, @night cloak. This should be a misconception.
What about the new mummy suits that coming soon@cyan citrus could you tell me a little about it?
I mean the spin
Luckey spin
How many UC we will get return if we purchase a 720uc rp if voucher applied?
@cyan citrus
You can get a total of 720 UC in return from the rewards of the Royale Pass. This amount remains unchanged, @ocean rose.
Their is no voucher? Like we used to get 60uc off voucher in M series?
The vouchers can be used to decrease the total price of Royale Pass when purchasing it, @ocean rose. The UC that can be collected from the rewards is still 720 UC.
Merit recovery is related to time spent playing the game and in-match performance, @hallow stirrup.
When pmnc?
For further information about PMNC, you can ask on the PUBG MOBILE Esports Discord server: https://discord.gg/esportspubgm [[1]](#questions message) [[2]](#questions message) [[3]](#questions message) [[4]](#questions message).
hello
Hi
hxj
hey i have a question, will the royale bunny set be available for the next rp crates?
Восстановить акаунт
hello i am looking for an authorized person who can help me
Can you provide an email address where I can contact global authorities?
Hello! How may we help you, @cobalt iron and @mental oriole?
Please do not use languages other than English, @mental oriole. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
My account was stolen and even though I made a request via the form, no response was received, so some of my friends said that the authorities could help via e-mail.
There is no information available regarding this at the moment, but you can provide your feedback about the items you would like to be returned in the game through #996458713126797405 in compliance with the channel's guidelines.
Which form are you referring to? Could you please share a screenshot?
is there a prize on the weekly matches?
Yes, there are prizes for the weekly matches. For more details, please refer to the pinned messages in #matches [[1]](#copyright message) [[2]](#copyright message) [[3]](#questions message) [[4]](#questions message).
They said that I could recover my account from this address, but I couldn't get any response, they said they could help via e-mail. I don't know their e-mail addresses. can you help me please
When using the account recovery tool, you are asked to provide an email. The results of your request will be sent to your provided email within 14 days after submitting the application, @cobalt iron.
@cyan citrus I want to restore my account, I changed the device from android to ios and I can’t log in, help!
No, I already have an e-mail address, but I have not received an e-mail. Pubg mobile Türkiye customer service is not helping me. I need a global authority.
Please do not use languages other than English, @cobalt iron. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
why when i try to login with my google account it takes very long???
i cant link my google acc to my guest acc
Is it possible for me to contact a global authority through this channel? @cyan citrus
@cyan citrus *
?
Please contact the customer service for further assistance, @cobalt iron. Refer to subpoint 5.4 in #faq for further information.
What is the issue you are facing when trying to log into your account?
Is it possible for me to contact a global authority through this channel? @cyan citrus
Please continue with the in-game customer service, @cobalt iron.
in-game customer service is not helping me
You may wait patiently for a response, @cobalt iron.
Since I haven't received a response for 20 days, I'm asking you how long should I wait?
You may redirect your question to the in-game customer service, @cobalt iron. You can contact them through in-game through Customer Service > Contact Us. Please keep in mind that moderators of this Discord server are not affiliated with the customer service.
ok i understand, they are not connected to you, but i can't get any response from the game. is a different communication way possible, such as an e-mail address?
please provide me with at least this information
Please share a screenshot of the message that you sent to the customer service, @cobalt iron.
To contact them you need to give me an email address, unfortunately there is no response in the game.
has the royale bunny set ever been available in previous rp crates or is it its first appearance?
@cyan citrus ?
Please share a screenshot of the message that you sent to the customer service in the game, @cobalt iron.
It writes to me that "Suspicious activity" and sends a code to the mail, but the code does not come to my mail and I want to restore my account, I will provide all the data. @cyan citrus
Yes, it was available before.
oh ok thanks
Please contact the customer service for further assistance, @mental oriole. Refer to subpoint 5.4 in #faq for further information.
You're welcome!
The main menu after you open your account, @mental oriole. If you are not able to access your account, you will need to contact the customer service through the login menu using the Help option.
It's safe to buy uc from gold.razer.com?
Purchases should only be made via in-game or through https://pubgmobile.com/pay, @thorn condor.
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@cyan citrus please take some action against this user for harassment
Can some one give me some uc😭😭
السلام عليكم ممكن حد من المتخصصين يرد عليا
Peace be upon you, can any of the specialists answer me
bruh just speak english
my uid 510194301 can't login
Bruh why
i need help please about eagle system investigators laboratory any body can help?
To apply for the Eagle review system, you need to be an Inspection Major [[1]](#questions message).
i m already in eagle system i have to be invited in investigators discord and laboratory system
i recived from PUBG MOBILE Customer Service Team an email it 's about inviting me on discord investigators and give me priorities to get into laboratory fuction that will be launched soon this mounth june i need confirmation please
the mail is : Dear player,
Thanks for your support of anti-cheat, we will open the investigator qualification of Eagle System for you in this month, and you have priority to experience the function of investigation laboratory that will be launched soon.
Please pay attention to the in-game notification when you are eligible for this beta, and you will be invited to join the Discord Investigation group.
Thank you for your love and support of PUBG MOBILE. If you have questions or concerns, please do not hesitate to contact us. Have fun with PUBG MOBILE!
Best Regards,
PUBG MOBILE Customer Service Team
this is no help
Hello, I have a problem with WoW. When the second round starts, the weapons disappear. What is the solution?
Are you using Item Issuance Device to assign players weapons?
Yes the first round everything is fine there are all elements of weapons and bombs but when the first round ends and the second round begins everything disappears when I kill in the second round and come back. Weapons back! What's the solution
Do you want to record the video. for you?
Yes please, screen record all of your Item Issuance Device, Player Spawn Device and Game Parameter Settings for me if you can.
Kindly ask that in WOW Discord server. For server link, you may refer to latest pinned message of #news.
When did PUBGM came out?
I want to recover my lost pubg kr id
Help me login pubg beta
How can I log in to my already linked pubg beta account 😞😠
March 2018 was the global release
We only provide support to the Global version.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
I want to know in past six months i have only purchased prime membership once what should i write in question 12
Oh, can you let me know if theres any server for kr support
Uc station
There is currently no available information on when UC Station will return. Keep an eye on #news for any announcements or updates [[1]](#questions message) [[2]](#questions message).
@mortal apex
@static sleet
Help
Help by telling me the process
Can you click on the yellow * after the question?
Firstly what amount UC i have to write
Because I have purchased prime only not any specific UC pack.
If you have lost your previous ID in Beta, you will have to make a new one, unfortunately.
What if i skip this question then.
Ook..😔😔
Can you please click on this asterisk first and please tell me what does it say, @night cloak?
I am asking about question number 1w
12
Where i have to provide my purchase history data
That question is not compulsory but still I am asking to strong my case.
Yes I know. But that asterisk is not on the question n.12, so it could not be mandatory answering that.
Okay
Why I cant use the avatar from my social media acc
It seems that you did put your pfp from a third-party app/source, as written in the screenshot.
I don't have rp and my free rp level is 89,if I buy the elite rp pass now will my elite rp pass level also be 89?
In question 2 what to write?
In-game region or the country i live in?
Hello @storm flume
I got blacklisted from the club for publishing many posts at the same time.. I didn't know this wasn't allowed because I was new to the club.. but now I want to share things with my followers yet My posts doesn't appear to people. What should I do right now? Also I want to complain to the customer service in the game yet there's a problem as well that the service is not allowed as it shows in the screenshots I attached. Please help me😭😭
The country you lived in.
Can't select a date from April Month even it is asking 30 to 180 days old
Yes. However, if you already have a elite missions completed then purchasing the elite pass would automatically collect the points from those missions.
@light trout
scammer alert
It seems like a connection issue. Please try again a few more times, the customer service page will load.
I used another account on the same device and it worked then why my account?
Thank you for the report, @night cloak.
In order to proceed, please provide two screenshots from a mobile device: one of the violation in question and one of the user's floating profile. Example:
https://cdn.discordapp.com/attachments/700225985798209668/946792189776756847/evidenceformat.jpg
We are unable to act on your report before these requirements are satisfied.
Hello
You didn't answered this one
Hello, I would like to report a graphics issue in pubg mobile. The graphics have become pixelated, all textures have become pixelated, it happened yesterday, I think due to an update, please help
Yes, you can since April is within the 180 days.
Have you tried repairing or reinstalling the game?
But That is not getting selected or clicked
Please provide a video recording of the issue, in #996546243859853424, along with the following player details:
▫️ Numeric Player ID
▫️ Server
▫️ Device
▫️ Operating System & Version
▫️ Network Type (Wi-Fi or Cellular)
▫️ Country
when i try to recover my account in login menu i have an error, what can i do?
Please provide more details about the error you are encountering during the account recovery process [[1]](#questions message). If the game gets stuck in the login menu, you might want to share a video recording of the issue [[2]](#questions message).
Recently I accidentally deleted my friend and all interactions disappeared, is there any way to get them back? (We were in a relationship with him "Beloved")
Can be possible somehow through support?
You will unfortunately have to regain your synergy and your connection after adding your friend back, @rain sedge.
Hello! How may we help you?
Thanks for the reply, it's a shame, but what can you do. Only now it’s uncomfortable in front of a person, because I’m to blame. I hope that sometime in the game it will be restored.
Should you have any feedback regarding this, please feel free to provide your feedback through #996458713126797405 in compliance with the channel's guidelines.
hello, is it possible to report a telegram channel that has PUBG MOBILE hacks ?
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.
The platforms not listed in the form are covered by the Other option. On those platforms, the content is monitored rather than removing it, @burnt terrace.
Okay, thank you.
You're welcome!
The matchmaking time for FPP solo can take a long time, especially later in the season, due to a smaller community of players in this mode. It's difficult to provide an exact time as it depends on player activity [[1]](#questions message).
When is next update?
We currently do not have a specific release date for the upcoming update, @hushed delta. Once we do, we will publish further information in #news.
Hello! I have a composer friend who is ready to participate in composing music for the game. Please tell me if this offer is relevant (I found information in the game menu where this mail was indicated
pubgmpdp@tencentgames.com)
#events
Good afternoon, I'm making an application, using react native for the application and node js for the back end, and I would like to integrate with pubg mobile brasil,
I would like to access the data of a match as soon as it is finished with the code of the room, could you provide me with an api that can do this integration for my
application?
returning team ranking data in the match and the amount of kills for each player in the match and if possible other player data in the match
I'm waiting for a return
my contact email:
douglasantunesbarreto@gmail.com
hey so i was wondering, how much exp total would it take to bring a clans level from 1 to 10?
My account in PUBG Mobile is linked to Facebook, and the Facebook account is disabled. Can I unlink it from Facebook and link it to my email?
You need to recover your Facebook account first, as it's the only login method connected to your PUBG MOBILE account. If you can't recover your Facebook account, you may try to contact PUBG MOBILE Mobile's customer service in-game for further assistance [[1]](#questions message).
My Facebook account is completely disabled, what do I do?
@cyan citrus
Will we be able to collect the costume?!
I have filmed this video now, and this is the last day of this event!
I haven't missed any task, why is it so difficult!
Please reply with half an hour left for the New Day
If Facebook was the only login method connected to your PUBG MOBILE account, you will first need to recover access to it by contacting the Facebook's customer service: https://www.facebook.com/help. You may also try to contact the customer service in-game if you are still unable to regain access to your account.
I have already completed this event, so you may have missed out on some of the daily missions or requirements. However, you can still keep trying until the event ends. As a tip, remember to complete all your daily missions and make sure that you collect all the gold coins. Also, do not forget to collect the restaurant earnings, daily like rewards and rewards that can be collected from the flames shown in your video recording.
Hello! How may we help you?
Do You can give Question?
Could you elaborate, @cyan wyvern?
Yes
Please do not use languages other than English, @echo summit. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
I haven't set any tasks since the event started and I collect coins every day when entering it, and from the coin rack above, the only thing that may be the reason is that some dishes when they were created for the first time were awarded coins, and some were not!!!
Maybe that's why that put it on me!
But it's not something I do or I'm involved in!
This is an unfair effectiveness!!
@cyan citrus
Please make sure to complete all the requirements of today and check again, @cold ore. If you still need further assistance, please contact the customer service through inside the game.
Is it "Client data error, Please restart the game" ?
What's co creator and exclusive id
What will be the next royale pass outift andgun?
When premium crate coupon gonna come
The release date of the premium crate is currently unknown, but we anticipate that it will be released after the current custom crate ends.
Please provide a screenshot of what you are referring to.
The upcoming items in the new Royale Pass have not been announced yet. To stay informed about any future game announcements, make sure to follow #news and PUBG MOBILE's social media accounts.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @loud flint. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.
How can i make pubg mobile friends
you need to collect the fire
I want to register in the Arab Talents Program, but I only have 600 Tik Tok followers, knowing that I fulfill all the remaining conditions, in addition to that I design maps in the game, and my content on Tik Tok is 100% about PUBG Mobile. Can I apply in Arab Talents?
Please extend the event time!
Me and a lot of my friends doesn't complete it yet!
And it will not hart any one if it stay more dayes!
Please contact the in-game customer service for further assistance with your verification code issue. You can find more information in subpoint 5.4 in #faq [[1]](#questions message).
@frank saddle
Hey, thanks for noticing me! ♥
Unfortunately, I can't help you with this question, feel free to rephrase your question and try again.
Guys anyone know how to remove copyright strikes recieved from Tencent on bgmi livestreams?
Tencent's automatic monitoring system detected your content and after a manual review, it was removed for violating their terms of service [[2]](#copyright message). You can refer to the announcement in #news for further information [[1]](#questions message).
How much fps is Poco x3 pro
The Poco X3 Pro does not support the 90 FPS option with Smooth graphics as it does not meet the minimum hardware requirements [[1]](#questions message).
How much the minimum hardware for 90 FPS
Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.
Oh thanks
Welcome
Link your fb with that account
Or twitter
But the link option is not showing
Did you linked your email and number (third login) if yes then use third login
Bro login via mail or mobile number is not showing and also can’t add any second social media account
send screenshot
contact customer support
How??
right side down
What do I do if my account got hacked
Please contact the customer service for further assistance and consider enabling secondary verification through your Account settings of the game [[1]](#questions message) [[2]](#questions message).
You can find instructions on how to contact customer service in sub point 5.4 of #faq [[1]](#questions message).
right bottom side check there is a customer support option
The Poco X5 with Snapdragon 695 needs to meet the minimum hardware requirements of a 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, to access the 90 FPS option with Smooth graphics. If your device meets these requirements and you still cannot access the option, it may be supported in the future. You can submit this form to request support: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message) [[2]](#questions message).
Oh okay lmao
witch ammo and weapon best to use to deal most dmg
Network error In beta pubg mobile what t0 do ?
beta?🤣🤣🤣
bro why u not answer my last
what best ammo?
what best weapon?🤣🤣🤣
ammo?🤣🤣🤣
lmao this bot so Goofy Aaaaah💀
Beta pubg mobile error?
what's beta pubg lol, just download pubg
To experience upcoming events
Beta pubg u can play with new version update before it come to pubg mobile global
ah ye i got that MESSANGE to enter ssome beta testing j deceniled IT thought its scam cause send be to download at website and got virus warrnings from phone system
What country do you reside in?
Hello. Is this thing real? Can i purchase uc with season tokens?
It is a scam
No
hey, how much more hours until the summer restaurant is no longer available?
4 and a half hour
Hello, can I ask the beta version? It asks me to update, and I don't know how to update it. Is there a way? Thank you
The update for the beta version is slowly rolling out and will be available to everyone soon [[2]](#questions message). Unfortunately, there's no specific information on when the beta version will be released [[1]](#questions message).
Give us one more day on the summer restaurant please 🥲
#1126100453894144111
there is feedback you might want to leave your opinion
Can I play pubgm if i have magisk (rooted device) i plan on overclocking so i hope its not against pubgm rules
Bro can you guys do somthing about the campers
I'll tell you something: why don't you propose a solution in #996458713126797405
More than half of ads about pubg that you see on insta are scams
hello can any mod dm me please?
How do I contact a PUBG customer?
You can contact PUBG MOBILE customer service through the game settings. From the main menu, select SETTINGS in the bottom-right corner and choose Customer Service at the bottom-right. Alternatively, you can select Help in the top-right corner of the login menu [[1]](#questions message).
in game
you should design costumes and win some UC
hey how much coins does it take to earn a lvl 7 dish in the Summer Restaurant event?
How can I get the image to pubg
Hello any body can help me
Why
hello I am looking for link to PUBGM Next Star Program (South Asia) discord server link please.
@dusty crow how
Hi! Did your login issue get resolved?
Hello, how to disable auto pick up a melee?
How do I get back access to my game account?
You should contact the customer service for further assistance. You can do this from the login menu of the game. They should be able to help you with account-related issues [[1]](#questions message).
Why are people i play custom build maps with so bad
^
Hey, my fb link was taken by someone and now i only have twitter but the person keeps logging in via Facebook i cant login to logout all devices
How to change settings to make the trarget/camera move left and right on the screen more smoothly instead of choppy
Why beta req new update when theres isnt any
Why the POTATO SUIT IS GONE? I almost got it..
Yesterday was deadline of the Summer Restaurant event, @loud flint.
@cyan citrus I didn't even missed one day collecting and mixing ... Pubgm time line don't have justice... 1 STAR in Google play store for this event....
Can someone tell me a good weapon to play metro Royal ?
The Honey Badger is recommended due to its low recoil, high damage, and accuracy. Alternatively, the DBS can be effective at close range, and the GROZA, despite its higher recoil, can also be a good choice [[1]](#pubg-mobile message).
@frank saddle thanks
capping i got it easily and i almost got another level 9 dish
I found my old email which i got access to finally, i tried to log in to my old pubg account but it said i needed that verification code but its not sending it to my email??
You can try contacting the in-game customer service center for assistance with your account-related issues [[1]](#questions message) [[2]](#questions message). If you're unable to access the game, you can contact them from the login page itself [[2]](#questions message).
In game didn’t work
The button didn’t redirect
Im wondering if its still around or deleted due to inactivity ?
Why my feedback getting deleted arent violence
Not getting 90fps on dimensity 8200 why 😥
Please avoid going off-topic, @night cloak and @proud drift. You may have unrelated conversations in #chat.
Through the pre-order event.
I'm trying to do the recovery account thing again but when I click confirm it just kicks me out
Why is there no +91 opt in secondary verification?
can anyone tell me how to remove the pictures/videos from the game album?
I am trying to save new pictures, it states the limit has been reached
I have no idea how to access it-n-delete stuff from it
the only way I know how to access it is right before the moments after clicking on that + icon, they do appear there, but I want to clear them out.
i have too much lag and screen tearing
i have windows 10
cpu ryzen 3 3200g
ram 16 gb 3200mhz
gpu RX 480 4gb
128 ssd adata
gameloop 32 bit
need the best gameloop config to solve this or other solutions thnx
How can I recover my uc and undo the charging of the season?!!
PUBG Mobile never respond to reports regarding vulgar contents anymore. Our local chats have turned into free R21
i linked my account with my mobile number if i try to login with mobile number its creating a new account
Do you have a recording?
Do you have another login method linked to your game account?
You may also try contacting the in-game customer service regarding this. If you have not received a response after 14 business days, feel free to let us know, you will need to also provide a video recording of the content you want to report, and the conversations between you and the customer service.
Purchased item is not refundable, please be careful next time.
We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.
Where do you reside?
The maps I designed a week ago have not been approved.
Your only option is to wait.
yeah i have all linked i have alos number
if i try to change my number he said login with mobile number and i cant login with my mobile number
In this case, you can contact the in-game customer service for further assistance in this regard. If you have not received a response from them after 14 business days, feel free to let us know.
On PUBG mobile on an android tablet ,, this is for the right side touch screen movement.. How do I adjust the slow choppy lag movement for the crosshairs target .
You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @night cloak.
Yes, the Royale Pass pre-order is a trusted feature offered in-game. You can access it from the event section on the right side of the main screen [[1]](#questions message).
Contact the customer service.
how i can join the report
I see a lot cheaters Livestream
Hey guys could you please suggest me some t3 daily scrims server??
420 esports server link??
Hello, I have just returned to playing pubg and I got these returneing player UC offers (check attached screensho) which I didn't quite understand; so will a $0.99 purchase give me 60+1200 UC?
It is not guaranteed that you can only get 1200 UC, @fickle hawk. Up to 1200 means that you can get any random amount of bonus UC with the purchase from 0 to 1200.
We unfortunately do not have an exact release date for it, but we can assume that premium crate will be available after the current custom crate ends.
You may look for community-organized tournaments in the #tournaments channel.
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report or provide a username of the TikTok account in #livestreams if there is a livestream going on containing the cheating content.
Oh.. 😅
If i buy rp of 800 uc i still will get this emote?
@glossy sable
@opal rover
@worthy sinew
I don't think so
Please contact the customer service for further assistance with the hacked account. Refer to subpoint 5.4 in #faq for more information [[1]](#questions message) [[2]](#questions message) [[3]](#questions message).
Admin plz help
I don't want to change the option, I wanna leave it for a while and I'm afraid that the season will be lost on me without completing tasks or recovering my uc!
Hi, can I know when was the update 2.7 roll on your official site?
Hello
When are you going to download this create please?
We currently do not have a specific release date for the upcoming update, @wispy parrot. Once we do, we will publish further information in #news.
The release date of the premium crate is currently unknown, but we anticipate that it will be released after the current custom crate ends.
Please refer to this response, @little tiger.
Hello, how may we help you?
Okey , thnx
You're welcome!
You can choose one emote when you buy Elite Pass Plus.
Im Enes
Mobile number verification code not being sent even though it says success after pressing obtain
Please contact the customer service for further assistance, @manic totem. Refer to subpoint 5.4 in #faq for further information.
Hello! How may we help you?
#1 17+ , #6 19+ Healing more in #1... and less in #6, Survival more in #1, Kills more in #1? Why? Whats the issue? @cyan citrus
Who can I contact from technical support
to account
You can refer to sub-point 5.4 in #faq for information on how to contact technical support [[1]](#discord message) [[2]](#questions message) [[3]](#questions message).
Todays device login limit has been reached how to fix
You've reached the daily device login limit. You can try logging in again after 24 hours have passed, or use a device that has already logged into the game in the meantime [[1]](#questions message) [[2]](#questions message).
Any idea about the release date of v. 2.7?
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
why is this function not working I definitely bought uc
How long until daily login limit is reached
I cant link my mobile number it says its uncorrect whats the perfect form for a mobile number
Like with i need to add 0 at first or i need to add the + or what ols help
Please change your game language to English and share another screenshot.
Could you elaborate?
Could you please share a screenshot of the issue you have encountered? Please make sure that you hide any personal information before doing that.
It says when I login to Pubg mobile it says daily login limited
Like this looo
I’ll send screenshot
@cyan citrus
I logged out like 4 times to go on different account
Please try again after 24 hours or try to log in using a device where the account is already logged in, @pine haven.
After 24 hours
Or like 12 at night
Please refer to my previous response, @pine haven.
Thank you
You're welcome!
What do you mean, @pine haven?
Why is the daily login a thing in pubg mobile?
No further information regarding this, but only a certain devices can be used to log into an account every day, @pine haven.
hello
Hello! How may we help you, @cold star?
Could you elaborate further?
Please contact the customer service for further assistance, @dusty flower. Refer to subpoint 5.4 in #faq for further information.
My account has been hacked and stolen, and I have all the necessary information to recover it. However, the company refused the request. Can someone help me?
You should contact the in-game customer service center again and provide them with all the necessary information. If you have a phone number linked to the account, consider enabling secondary verification through your Account settings of the game [[1]](#questions message) [[2]](#questions message).
Is there anyone who can help me recover my hacked account?
Please reach out to the customer service in-game for further assistance with compromised accounts [[2]](#questions message). Ensure that your answers in the recovery form are correct and accurate for the specified time frame [[1]](#questions message).
Double exp will help me in rank or just for leveling up?
Cuz im going to play rank and thinking if i zould use it?
help
Hello, where I can get that newest mummy set with lighting blue?
You may refer to the announcement in the specified Discord channel for information about the mummy set [[1]](#questions message).
Some countries support further subdivisions (such as province, city, landmark, etc. ) in players' regions.
We are unable to provide assistance if you do not ask a question or state a problem, @cloud siren. Remember to read through #faq before asking questions in the support channels.
@cyan citrus this not supporting in French?
what are the punishment if i say N word?
My account got hacked please help
My friend's account has a twitter link for a thief and everytime he try to remove it,as it take 7 days to be removed,that thief enter the account and cancel twitter link deletetion
『あKÌNGあツ
5715187374
@lime juniper can you please mention a mod in pubg mobile team
Why pharaoh backpack hasn’t return yet
Its almost 3 or 2 times mummy’s returned and the backpack hasn’t appeared once
Please contact the customer service for further assistance, @warm anchor and@jovial oriole. Refer to subpoint 5.4 in #faq for further information.
If you would like certain items to be brought back, please provide your feedback through #996458713126797405 in compliance with the channel's guidelines.
why my name is changed?
i bought a rename card and after using it an error came saying login again when i logged back in my username was changed
please fix it
Please contact the customer service for further assistance, @lyric glade. Refer to subpoint 5.4 in #faq for further information.
The mission impossible movie drop in few days theres a chance that the shirts or collab items coming back again🥹
🫣
Why are some of my elite rewards locked when i have the pass and i still have the claim ping when there’s nothing to claim?
Beacuz you bought the cheap one thats 1-50 rp
What is this
Can we now purchase UC from Seagm website?
No
Only in game purchase and midasbuy
But Seagm is selling UC for Global version of PUBG MOBILE
Read the reviews
It's not a reliable source for buying uc
I suggest you to buy from midasbuy or in game only
Got it
May i know how to be a top reporter + what type of reports you need to do?
Can someone explain why my PUBG all of a sudden doesnt work with my wifi?
My wifi is perfectly fine as im using it on this computer and theres been zero flaws with my wifi and all of a sudden its not working for PUBG
it works for every other app
Hi, is their any other requirements on getting weapon mastery?
Do you need to subscribe to get title when unlocking it?
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
Based on the information provided, you need to complete all the achievements to get the "On a mission" title. There's no mention of needing a subscription to unlock the title [[1]](#questions message).
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
Is there no rp voucher for a2?
supposedly a pubg mobile employee who is employed for the poland position wrote to me. where can I check his credibility?
Why can't I join in giveaways?
why does it says that there is no equip drop in level 2 maps in metro royale, but when i got killed i lost my pan
Why isn’t there a 60Uc Discount on the Group Purchase?
When i try to report
Both channel link and video link
Doesnt work in the category
What can i do?

what is the reason that if we want to play pubg mobile game with outside country players so we get MS issue, high ping ? this is not in other games like fortnite, and others, any solution of this ?
The high ping or MS issue you're experiencing when playing PUBG MOBILE with players from other countries could be due to the server you're connected to. Ensure that you have selected the optimal server that matches your current physical location. You can check this in the in-game Settings under the Account section. If you continue to experience issues, you can post in the PUBG MOBILE community with the necessary information for further assistance [[1]](#questions message).
for Pakistan location we select Middle East with Primary language, Hindi and Empty or English and Hindi, but if we want to play karakin, vikindi and sanhok so we need to change our server from middle east to europe or asia or any american server, why we cant play all maps with our selected server ? why it is not allow even lots of players from outside plays i think there should be an official tools to solve this
The availability of certain maps may depend on the number of players in the queue on a specific server. If there are not enough players, the match may not start [[2]](#questions message). You can try changing your server to Asia as it was suggested for players in Pakistan [[1]](#questions message). However, keep in mind that playing on a different server might affect your gameplay due to potential latency issues.
moving servers from middle east to other server for playing other maps is not the solution, that is reason we do not get support at our gaming channels or page from outsider as watch time, and this is a technicle problem
What's the reason on why's you can't receive the title dispite completing it?
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
The title for reaching Ace in C3S7 will be given at the start of the new season, based on the highest rank you achieved in the previous season [[1]](#questions message).
Why can't i receive the title for weapon mastery dispite completing it? I need help
To receive the "On a Mission" title, you need to complete all the achievements, not just the weapon mastery. Completing 4 achievements will get you the "Veteran" title and 2 for the "Warhorse" title [[1]](#questions message).
Why can't i receive the title for "Weapon Master" dispite completing it? I need help
To receive the "Weapon Master" title, you need to complete all the achievements associated with it [[1]](#questions message). If you have done so and still haven't received the title, it could be due to a delay in the system. Rewards for achievements are usually given at the start of the new season [[2]](#questions message).
I am being unable to play with emulator as i always get timeout within 5-10 min after entering the match ... Why is it ?
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
What are other requirements to receive or complete Weapon Master title? I need help
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
According to the previous answer, to get the "On a mission" title, you need to complete all the achievements listed, not just one or a few of them [[1]](#questions message). However, the requirements for the "Weapon Master" title were not specified in the provided information.
Is there a crown title? I need help
What is the easiest title to get? I need help
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
We are unable to provide assistance if you do not ask a question or state a problem, @olive grove. Remember to read through #faq before asking questions in the support channels.
I NEED HELP
We are unable to provide assistance if you do not ask a question or state a problem, @midnight mural. Remember to read through #faq before asking questions in the support channels.
Please contact the customer service for further assistance. You can do this inside the game either through the login menu or basic settings of the game [[1]](#questions message).
Please contact customer service for further assistance with your hacked account [[1]](#questions message). It's also important to elaborate and demonstrate your problem for better help [[2]](#questions message).
where is customer sevice?
You can contact customer service by referring to #faq sub point 5.4 for further instructions [[1]](#questions message) [[2]](#questions message).
How can I get rare?
You can get a rare role by being active in the community, as observed in a previous interaction [[2]](#pubg-mobile message). For more details, you can refer to the roles section in #735483472432594994 [[1]](#questions message).
What are the new phones compatible with 90 fps in the next update
Be active
Thanks
There isn’t a crown title. You need to reach at least Ace to get a title at the start of the next season.
Why can't i receive sharpshooter dispite completing it? I need help
You may not have received the Sharpshooter achievement because you need to kill 3 enemies with headshots in one match [[1]](#questions message). If you believe you have done this and still haven't received the achievement, you should provide a screenshot of your career results and details of the match [[1]](#questions message).
Why can't i receive achievement title's even tho i completed it? I need help
It seems there might be a specific requirement within the achievement that you might have missed. Please double-check the requirements and also share a screenshot of your career results and details of this match [[1]](#questions message). If you're certain you've met all the requirements, you might need to reach out to technical support [[1]](#questions message).
Hi people, I have PUBG mobile and I am sure it's updated but Dragon ball battle royal mod is not existed for me (no PUBG x dragon ball) why is that and how can I fix this problem?
how much is the normal mummy skin cost?
Omg arena and tdm are so sick feeling playing them lagged stuck in mud. Un responsive controll no damage stuck on every thing I touch .like v0.1 feeling
Please refer to the private message from @polar marsh for further information, @smoky fossil.
It totally depends on your luck. There is no fixed price for it.
The new game mode will be available to play in the upcoming version 2.7.
thx
where can get AG other than the season token shop
What car skin in next royale pass?
Hello..What's the limit of duplicate items?
My account has been stolen from a friend, how do I get it back?
Please reach out to the customer service in-game for further assistance with compromised accounts [[1]](#questions message).
331💀
I want to be creative in WOW
We will get back to you regarding this.
You can apply for it through inside the game.
huh???
So it's not available yet? But I saw people on yt playing it
It is currently available in the beta version, @wispy phoenix. Please wait patiently until version 2.7 is released.
How may we help you?
How can we download the beta version
You will receive an invitation in the game, @wispy phoenix.
Is PUBG experimenting with new bots? I got all bots in my Platinum 3 game that was ranked, but they were better than before?
I have a request to add a Screen resolution changer feature to pubg...in graphics settings. To reduce lag
Please refrain from redirecting players to unauthorized sources, @cedar thistle.
Please feel free to provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
I had levels already
Hi is anyone recruiting a girl player for NA girl team?
@cyan citrus will Pubg give the 60Uc discount in the Purchase Perks or not.
@native anvil
@lime juniper
Also the vehicles in Payload are really glitchy we cannot even drive them
Not sure if I’m missing something but I’m looking for some assistance please. I have bought the Noctum Sunder outfit for the 750 coins and I thought it came with an emote but I don’t seem to have one
It does not have an exclusive emote, @stuck root. The animation shown with the outfit in the event is an exclusive shop animation, not an actual emote. You will need to purchase the emote separately from the event shop.
Can you share a screenshot of the purchase option?
Please share a video recording of the issue you have encountered.
You may find players to perform in-game activities with in the #1092960389219766342 channel.
Selam
Hello! How may we help you, @magic dew?
It kept happening to me and my friends i do not have video recordings but jt did cost me to not get recalled in time due to my friends car being glitched several times those instances happened to me as well
If you can create a video recording of the issue, feel free to submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines, @regal brook.
What about the rp issue
Sadly, there is not discount available for the total price in the Pre-Order Perks event.
We will need to wait until the Royale Pass is released, @regal brook. We currently do not have information regarding this.
Oh please you are already 6months ahead of us with what’s going to come 😉
but thank you for the respons although unsatisfying hopefully Pubg wakes up and gives a discount (not that i don’t have 1 euro extra to spend)
MG3 is now in normal house?
MG3 can only be found in Air Drops or through the special crates in the Dinoground themed game mode, @eager minnow.
Do you have to play ranked match to get Weapon Master title or any other title? I need help
I need help
Does doing achievement mission's have to be in ranked match?
I need help
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @near sierra. Remember to read through #faq before asking questions in the support channels.
Which achievement mission did you try to complete, @olive grove?
Weapon Master and Sharpshooter both i didn't received both
I need support
Check my #1126806425545474079 to see some proof
How may we help you?
Someone toke my photo in pubg
Could you elaborate, @near sierra?
Wait
Is their any hidden requirements for Titles?
He toke my photo and Insult me in my picture
You may need to complete both the achievements in the ranked game mode as there are tier requirements. For the Chicken Master, you need to complete the achievement in a classic match in Platinum tier or above. For the Sharpshooter achievement, you will need to complete the achievement in Solo Classic match in Platinum tier or above.
I did
@cyan citrus
Sharpshooter and Weapon Master i completed their mission correctly but still not received it
In sharpshooter i had to use a sr and shoot 3 headshot while 50 meter's or more
Not missing a single one
I also didn't shoot any unnecessary bullet's
Nor did i throw any punches
It's either a bug or a system delay or both since i asked dyno bot why I can't receive my titles
I need support
Im also a crown player so it took me a while to complete both
Got it! You can report such violations directly through in-game through the customer service. You can contact the customer service through inside the game through your Account settings > Customer Service > Contact Us > Select Report Issue under Select Issue Category and select Avatar Violation under Select Issue Details. Fulfill all the details including screenshots and wait patiently for response from the customer service.
This is not ranked game mode: #1126806425545474079 message.
But it was said classic mode?
You need to complete the achievements in the Platinum rank or above as mentioned in the achievement mission, @olive grove. This is not possible in unranked game mode.
Fine ill try again
I am very sorry for making a ruckus i just didn't know and i completed it in 1 game
Do I need to disconnect and reconnect my social media account when I update my profile picture so that it will change in game?
Yes, you may need to log out and log back in for the game to sync with your updated social media profile picture [[1]](#questions message) [[2]](#questions message). If the issue persists, you can try updating your profile picture again or contact in-game customer service for further assistance [[3]](#questions message).
Pog thanks
?
You can win UC from channels #events, #matches, #cheating-news, #1092923511019942039, and #giveaways on the Discord server [[1]](#pubg-mobile message). Please read through #matches and #cheating-news for more information [[2]](#questions message).
How do I remove/delete a lost email address?
Please contact the customer service for further assistance, @ivory sparrow. Refer to subpoint 5.4 in #faq for further information.
What if I get my account hacked?
If your account gets hacked, you should immediately contact customer service for assistance and refer to sub-point 5.4 in #faq for further information [[1]](#questions message) [[4]](#questions message). Additionally, consider reaching out to the customer service of your social media accounts and enabling secondary verification through your Account settings of the game if you have a phone number linked to the account [[2]](#questions message) [[3]](#questions message).
How do I secure my account?
how do I change email address if I don’t have access to it
It is recommended that you enable two-factor authentication for both your login methods and your PUBG MOBILE account. You should also use a strong password, change your password more frequently, and never disclose your information to anyone.
Please tap on the Change Email option in the game read the details. If you are not able to change your email because you do not meet the requirements, please contact the in-game customer service for further assistance.
Hello, when are we getting our celebrity popularity titles?
If I preorder A2 royale pass for 720 uc now will I get back 720 uc after maxing the rp?
Yes, if you purchase the Royale Pass Upgrade card for 720 UC, upgrade the Royale Pass upon its availability, and successfully complete all missions up to the maximum rank, your UC will be refunded in full [[1]](#questions message).
or will I get only 660 uc back?
damn bot you're good
@cyan citrus I add some money in apple fund and pubgm prime subscription automatic purchased how to cancel the subscription?
Please reach out to the in-game customer service for further assistance. You can find instructions on how to contact them in sub-point 5.4 [[1]](#questions message).
After change my region my growing pack was not opening
Hi i know one tiktoker he is selling uc i have full video proof I don’t know what process to report them thats why i need help
How long does customer service take to process
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @carmine sandal.
A delayed response from customer service can be expected as they receive an enormous number of requests every day. Please wait patiently in the meantime.
May I know how many years bonus UC is valid for in return special event?
@cyan citrus
There is any form to fill for 90 fps despite of meeting minimum hardware requirements?
Yes, if your device meets the minimum hardware requirements but you're unable to access the 90 FPS option, you can submit a request at this form: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message) [[2]](#questions message).
There is no information regarding such an upcoming collaboration, @queen urchin. However, you can provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.
If I get a second buggy, does anyone know how many upgrade materials I get?
If you are asking about Ceratops Blitz Buggy, one duplicate item will convert into 6 Engine Cores, @flat bobcat.
That’s it, thanks
You're welcome!
Damn, just got two buggies in one ten-pull 😂
I have another question. If I pre-order the large RP pack, do I get all the UC back or only the same as if I order the smaller one?
You can only get a total of 720 UC from the Royale Pass rewards. This remains unchanged.
No worries. Glad that you were able to complete the achievement!
Thanks for correcting @cyan citrus . Is all I get from the bigger package then the glider skin?
That is correct and you will also be able to unlock other perks that will be available when the Royale Pass is released if you decide to purchase the Elite Pass with 1920 UC, @flat bobcat.
who is this guy
ignore these trollers
and block them and report them to discord
Hello, Is GFX tool allowed?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @hot crest.
No, the use of GFX tool or any third-party software designed to modify or interfere with the game is not allowed and can result in an account suspension [[1]](#questions message) [[2]](#pubg-mobile message).
Can I get permanently banned for gfx tool?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @hot crest.
Yes, using any unauthorized third-party software like the gfx tool, which is designed to modify or interfere with the game, is a violation of PUBG MOBILE MOBILE's terms of service and can result in a permanent account suspension [[1]](#pubg-mobile message) [[2]](#questions message).
How do I increase my fps?
The developers are working on an update to add devices for 90 fps, but it's not clear when this will be available for your specific device [[1]](#questions message).
Are game boosters allowed?
As long as they don't modify game files they must be ok
Game booster in my case by Samsung, prevents background running apps etc while playing, so technically it isn't modifying app data
Is their any way to improve my sensitivity or aim with no gyro?
which one can I use?
I don't know
I use my default Samsung provided app
I doubt if it'll make much difference to fps
Can I unblock my account?
What to do if your account has been hacked?
Will I get 720 uc back if I pre order A2 royale pass?
Based on previous seasons, you will likely receive the same amount of UC back from the Royale Pass, regardless of whether it's the regular or Elite Plus version [[1]](#questions message). However, the exact amount for the A2 Royale Pass is not specified.
Is there any way that Free to play players can achieve these. I wished we can grind this items in the future those rare ones.. But I guess pubgm is pay to enjoy... Just hoping... Thank you.
Some of these skins are silver purchased, and some are level rew. Some may not be available now too so its not pay to get.
@chilly spade my point is.. If it can't be achieve.. Up to this state of game.. Why is it there... It doesn't have a purpose at all. I try to find it in old crates but it's gone.. I think PUBGM needs to clean some old stuff that can be achieve... What's the point...and those rare suit like potato suit already gone.. This should be like that... Pubgm must delete this stuff..
You mean the achievement or skins?
@chilly spade both of them.. Some old stuff can't be achieve...
You may provide your feedback in #996458713126797405 following the channel rules.
Did anyone that shared the Psychophage Ultimate Set promo not receive the co- researcher set and the ID? I shared the event as soon as it was released on 2 separate platforms and have not received anything.
my account recovery is being not approved like 8 times. i did it all accurate. what is wrong?
Hello, is there a channel for community content?
Or how to get access to #content
How can I apply for the Arab Talents Program?
You can join the MENA server for more information on the Arab Talents Program [[1]](#questions message). If you encounter any issues, please contact customer service for assistance [[2]](#copyright message).
If im reporting for pubg…
can i also report players who hack in pubg lite and bgmi or only global version?
Yes, you can report players for cheating in PUBG MOBILE Lite as well as in the global version [[1]](#questions message). However, the sources do not provide information about reporting players in BGMI.
Can I trade my pubg acc for other pubg accounts?
No, trading PUBG MOBILE accounts is against PUBG MOBILE MOBILE's terms of service and can lead to a ban [[1]](#questions message).
Can I use 1.1.1.1 VPN?
Using a VPN, including 1.1.1.1 VPN, for PUBG MOBILE may put your account at risk of getting suspended, so it is not recommended [[1]](#questions message) [[2]](#questions message).
can you help me recover my lost email?
We cannot help you with account related issues through the community. Please contact the customer service in-game for further assistance [[1]](#questions message).
my account have been hacked
Please reach out to the customer service of your social media accounts and the customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, consider enabling secondary verification through your Account settings of the game [[1]](#questions message) [[2]](#questions message).
how can i recover my account
What happen to your account bro tell
Bro where I can register Solo évent?
You can look for community-organized PUBG MOBILE tournaments in the specified channel [[1]](#questions message). For solo events, you may need to DM the organizer for the registration link [[2]](#tournaments message).
verification code isnt coming on my phone
Make sure you have entered the correct phone number for the verification process [[1]](#questions message).
yes its correct
Hi I want discord pubgM mine?
You can refer to subpoint 3.1 in #735483472432594994 for regional communities [[1]](#questions message).
Is there a reward if we won weekly match
Please refer to the pinned message in #matches for information about prizes from weekly matches [[1]](#copyright message) [[2]](#copyright message).
And can we do feedback
Can someone help me get my acc back that got hacked. I can show proof that its mine
Please reach out to the customer service of your social media accounts and the in-game customer service for further assistance with compromised accounts. If you have proof of your payments, you can send it to them [[1]](#questions message) [[2]](#questions message).
@frank saddle where is customer service
Hey, thanks for noticing me! ♥
Unfortunately, I can't help you with this question, feel free to rephrase your question and try again.
@frank saddle how to become a beta tester
Can someonw help get my hacked account back?
You can reach out to the in-game customer service for assistance with compromised accounts. Refer to #faq sub point 5.4 for further instructions [[1]](#questions message). If you're filling out a form, ensure your answers are correct and specific to a particular time frame, like the last six months [[2]](#questions message).
How many valid video reviews do I need to get the title of Competent Investigator?
Hey
What soc media platforms i can use for Stylin' and Profilin' event? Can it be edited video uploaded on youtube? I searched youtube for hashtag but didnt find anything for this event
hey
Please do not use languages other than English, @true otter. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
A year and a few months ago, or eleven months ago, my account was stolen. About four months ago, I knew how to enter the account again, but he did he put a link and work on entering? I want to expel him outside before he calls support and separates the complaint service for me
@frank saddle how to play beta
You will receive an invitation in the game, @empty oracle.
Please contact the customer service for further assistance, @edgy delta. Refer to subpoint 5.4 in #faq for further information.
Hello, we do not yet know the time of the update for Thursday
You will receive an invitation in the game and you can download the beta version from there.
didnt understand
Could you elaborate?
What is it that you don't understand?
error always publishes the update time for each new version
how to feed a falcon?
i wanna ask something when did pubg tos regarding account selling / uc selling came ?
also what's the procedure join pubg mobile partner program ?
It was never allowed to trade or sell accounts or purchase UC through any unauthorized or unofficial means.
Please refer to the Community section under Roles in #735483472432594994 for more information on how to apply for PUBG MOBILE content creation program.
You can do it using the companion food.
i cant find any
You can apply for it using the link provided there, @night cloak.
got it thanks
@cyan citrus
Will inform the community manager about this, @night cloak. Thank you.
i added my old username plus new one there
Hello
Is this a mistake?
When paying 300 and 300 coins, we will refund 220 and 18 crystals, and when paying 400, we will refund the 400 but with 8 crystals!!
Each package has different rewards, @cold ore. You may select one according to your preference.
Discord represents the new username like username#0 in their api. For example mine is juhan280#0
The last package has always been the highest in the number of crystals.
This is different!
Feel free to provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines, @cold ore.
Please do not use languages other than English, @slate plover. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Will premium crates be back after the new season?
Yes, typically premium crates are released after the current custom crate ends [[1]](#questions message) [[2]](#questions message) [[3]](#questions message).
Please do not use languages other than English, @viscid flare. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
if i can't recover my account. I would like to say that it was a pleasure to be part of the community for all these years. Thank you
Hi My account has been banned, but I would like to object or reduce the penalty period. How can I do that?
Please refer to the private message from @polar marsh for further information, @wild palm.
How do I get a nickname for my area?
90fps not available for Xiaomi pas 5 ? i Saw video on YouTube thé guys got it, but on my tab cant put 90 FPS, only extrême max
Good morning boys and girls, how can I recover an account in Pubg?
theres no way to reduce the penalty period
Please contact the customer service for further assistance, @gilded current. Refer to subpoint 5.4 in #faq for further information.
New to rp but can someone answer if i can keep the 1.532 rp to use next season or havta spend it now coz theres nothing cool
Where can I find it?
This thing
No, you cannot carry them over to the next Royale Pass, @autumn crystal. You need to use them in the current Royale Pass.
You can contact the customer service through your Account settings of the game using the Customer Service option or through the login menu using the Help option located at the right side of the screen.
Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.
If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.
Could you please elaborate further?
I got a Xiaomi pad 5, i got All requierements, but its not available on my device, but on YouTube i Saw vidéo on the same device its possible to use it ...
hi guys how to download beta pubg
@upper lance you from Philippines too? Same Experienced having false copyright strike?
Im from pakistan And I got 17 False Strikes on my main channel ON PUBGM content!
Can we cannot even upload pubgm videos on our channel>
?
Thats not fair btw!
Yea so disappointing, I was just first timer in game and then I decided to record my self from first time playing and until I've reached day 50, total of 60 records ..and all gone wasted..is was just having fun in game , recording my performance and memories of friends and all got terminated and unaccessible..so painful
But thankfully, its downloadable in YouTube Content Data Download (Google Account)
Can i force 90fps?
Is an fps counter allowed?
My account is hacked
Thanx for answering bro. U always help ✌️
Hello, is it possible that in future updates we can show the WOW rooms as well as the scrims, please?
Hey um, just wanted to ask if the BAPE suit will ever return. If yes how soon can we expect it.
Is there a way to get free uc?
@keen scarab I think PUBG will pay for royalties if they use the bape.. Again.. Contract expires... So they won't... I should be a new design... Mythic bape.
@everyone where I can get Pubg mobile upcoming events early access or any information about Pubg mobile leaks for making videos?
?
i think u will get it at end of season
Oh ok
i have a question, how can i disable the ability for others to view career results?
Hi Guys, I have a question,
My account was stolen while I was trying to sell it “fake accounts shop” I have everything that proves that the account is mine, how can I return it 😢
@native anvil
@celest shadow
If you haven't received any in-game mail regarding the acceptance of your WOW creator application, then it means that your application wasn't approved.
Perhaps the information submitted does not meet the requirements. Please note that we are not responsible for supervising the application process. If you require further assistance, you can seek help through the PUBG MOBILE World of Wonder server (#news message).
You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @mystic otter. For more general information, please refer to https://bit.ly/3BT8RKg.
Please send your concern in #copyright and wait patiently for a response, @hasty kettle. We may otherwise have to mute you.
Could you please elaborate more?
Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.
Feel free to use #996458713126797405 to share your feedback and suggestions regarding the game.
If you would like certain items to be brought back, please provide your feedback through #996458713126797405 in compliance with the channel's guidelines.
Yes, please refer to this message for more details: #questions message.
Can i ise emulator for more fps ?
You can use the Gameloop emulator as it is the only recommended and allowed emulator (https://www.gameloop.com/).
Regarding the frame rate on the emulator, it depends on several factors. However, please note that we only provide community support for the mobile platform. For further assistance with Gameloop, please visit their website or Discord server.
Please be aware that account trading, buying, or selling is not allowed under PUBG MOBILE's terms of service. For any account-related issues, please contact customer service within the game. Refer to subpoint 5.4 in #faq for further information.
Go to Settings > Privacy & Social > Connections and disable "Allow Others to See Results."
ok thanks
I need their discord server please
Scroll down to the bottom of the GameLoop website and click on the Discord logo.
You are welcome!
Thank you ,
You are welcome!
My tournament id already approved.how can i get api access for this tournament?
You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.
Hey.What's the limit of duplicate item?
Please refer to this response, @analog folio. If there are any updates regarding your question, we will inform you.
Ok thanks.
You're welcome!
I tried but they refused it directly 😞
No. They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.
Bruh well that sucks
It is not possible at the moment.
Please be aware that account trading, buying, or selling is not allowed under PUBG MOBILE's terms of service.
Please help, my acc was hacked in January and apparently sold. I got it back with the new account recovery less then 4 weeks ago. 2 days ago the person who bought my stolen account did the account recovery and got it back. So I've lost it again. I have years of proof its my acc. I don't know what to do
Sharing of game accounts is a direct violation of PUBG MOBILE's terms of service (https://www.pubgmobile.com/terms/en.html)
Please contact the customer service for further assistance, @thin prawn. Refer to subpoint 5.4 in #faq for further information.
Hi , i need help pls
We are unable to provide assistance if you do not ask a question or state a problem, @hidden hull. Remember to read through #faq before asking questions in the support channels.
Ok, thanks
You're welcome!
I cannot submit another claim for 3 months because I just got it back and now the person who has it done it and I cant do a thing. A whole video was made by Riggs getting my acc back and now its just gone. Customer service hasn't been any help at all
If your account was hacked how what would I need to get I back and how
I've got payment receipts
Please contact the customer service for further assistance, @visual lichen. Refer to subpoint 5.4 in #faq for further information.
is rain or fog exist in game?
What time does metro end
weekend pubg not working
14 days ago, no post
contact customer service from pubg you give them the id of your maps and normally then they will help you
Thank you 🙏
Hey ever one anyone know when metro will back?
Hi , Is it bug ? I don't have m24 skin in that growing pack event, but all my friends have .
it will be announce in #news
Hey all
Do you and your friends have the same in-game region? You can check your region through your Account settings of the game.
Hello! How may we help you?
About some mistake i think in the security check this last two days
Please contact the customer service for further assistance, @covert flume. Refer to subpoint 5.4 in #faq for further information.
Update patch note @lime juniper
When will the version 2.7 update patch note be released?
When V2.7 Update patch Note?
It should be available after version 2.7 is released. Please keep an eye on #news for more information.
Please do not use languages other than English, @hearty musk. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Metro Royale was concluded on 2023/7/10 at 00:00 (UTC+0). It should be available again after version 2.7 is released. Please keep an eye on #news for more information.
will the version 2.7 release first before next season starts?
Yes, it will be released before the next season, @burnt terrace. Please keep an eye on #news for more information.
okay, thank you!
Ok but of what exactly?
@cyan citrus so growing pack depends on region? My friends are from Singapore and I switched my region to Indonesia few weeks ago
I have small question, in the next RP A2 , it will be available to players to purchase half of the Royale Pass from 1 to 50 then buy the next half from 51 to 100 ?
You have different rewards in the Growing Pack event should be due to your region.
Yes. You can unlock ranks 1-50 and unlock ranks 50-100 at a later date.
Thanks for the official response 💚
You're welcome!
Hello, i have 2 60UC vouchers for the goddess arrival set. I dont spend UC usually but when i want to try to use the coupons it prompts me to buy a draw for 50UC of which 10UC is left
It doesnt prompt me to use my 60UC vouchers which should give me a free draw
If i buy the first draw will it let me use the vouchers?
Hey when’s Metro new season gonna start?
how many days so i can get the title of Captain investigator
Can the new legendary mummy set be picked up by enemies or teammates?
2.7.0 Update Schedule
Patch notes will be published soon.
Google Play
Vietnam
▫️ 30%: <t:1689058800> (<t:1689058800:R>)
▫️ 70%: <t:1689066000> (<t:1689066000:R>)
▫️ 100%: <t:1689073200> (<t:1689073200:R>)
Korea, Japan
▫️ 100%: <t:1689127200> (<t:1689127200:R>)
Taiwan
▫️ 100%: <t:1689152400> (<t:1689152400:R>)
Globally
▫️ 30%: <t:1689141600> (<t:1689141600:R>)
▫️ 50%: <t:1689156000> (<t:1689156000:R>)
▫️ 70%: <t:1689213600> (<t:1689213600:R>)
▫️ 100%: <t:1689220800> (<t:1689220800:R>)
App Store
Vietnam
▫️ 100%: <t:1689073200> (<t:1689073200:R>)
Korea, Japan
▫️ 100%: <t:1689127200> (<t:1689127200:R>)
Taiwan
▫️ 100%: <t:1689130800> (<t:1689130800:R>)
Globally
▫️ 100%: <t:1689211800> (<t:1689211800:R>)
Samsung Galaxy Store
Korea, Japan
▫️ 100%: <t:1689129000> (<t:1689129000:R>)
Globally
▫️ 100%: <t:1689141600> (<t:1689141600:R>)
Amazon Appstore
▫️ 100%: <t:1689212700> (<t:1689212700:R>)
Huawei AppGallery
▫️ 100%: <t:1689212700> (<t:1689212700:R>)
Official Website & Third-Party Stores
▫️ 100%: <t:1689212700> (<t:1689212700:R>)
We are unable to provide assistance if you do not ask a question or state a problem, @mortal meadow. Remember to read through #faq before asking questions in the support channels.
I got a thing in my email which is called martial gem
What is the work of that and it's gone after i claimed that
I ALSO GOT ANOTHER PROBLEM
In wow mode i made 7 maps but when the match start i just automatically die and in kill filed it shows i killed my self with gun
Pls help
Please ignore it for now.
Anyone help?
hey guys ! is there any api for redeem codes for pubg mobile ?
I'm asking like this one : https://www.midasbuy.com/midasbuy/ot/redeem/pubgm
I need help, my akkun was stolen. I submit an application for restoration, I am refused due to the fact that the device does not match when I try to choose my model there is no xiaomi black shar 4
what does 30% to 100% mean if you don't mind me asking?
Thanks bro
i just got this and i don't know what that is. can someone explain?
Wow what is it
I have the same question
There isn't any information regarding that at a moment. kindly ignore it for now. If there will be any information about that,will be back to you.
Find this in inventory
@dusty flower Come with me Discord and I understand you every need
I just collected it and can't find it
^^ @oblique pulsar @dusty flower
alight man
@oblique pulsar Unfortunately I can't at the moment
Take a screen shot in your inventory
In package
I've sent
Where
@oblique pulsar DM
I didn't find it
Hello, can anyone help me with a pubg account? Thanks in advance
im sharing my account for my little brother to play. is it allowed?
not rlly
its not alloweed??
I dont think so you mean by the same device or login to multiple devices?
@night cloak
Im sending a vid
Should i buy it and then will let me use the vouchers?
my account is logged to my little brother phone
so there are 2 devices are connected to my account
my phone. my little brother phone.
:/
Which region have the blue crystal
When will next update be released? Don't say July be more specific plz.
@real jolt
(Sorry for ping Error)
Ok thanks
well i couldnt get my hacked account back because i didnt have any social media accounts in that acc😭
@lime juniper How to White List ip poll For Internet service providers?
I can't receive my 2 step verification code.
Any help for this issue other than contacting services via email?

