#questions

1 messages Ā· Page 81 of 1

sharp urchin
#

An hour ago

cyan citrus
#

Did you receive a response from them, @sharp urchin?

sharp urchin
#

And now there is new option of submitting form.

#

Not yet

#

Let me try one more time and this time I will make a video of this.

Is that okay?

cyan citrus
#

Please wait patiently for their response and let us know if the issue will not be resolved within 14 days after you contacted the customer service, @sharp urchin. Also, make sure that you record a video of your conversation with the customer service and record their response and share the video recording here.

sharp urchin
#

Okay.

#

Is there an option to chat with live agent?

Or there is just a bot?

storm flumeBOT
#

Please refer to subpoint(s) 5.4 in #faq for further information, @sharp urchin.

mellow burrow
#

Yes

vagrant tulip
mellow burrow
#

how many servers are there and which are the best ones?

vagrant tulip
#

Ehh?

#

What do you mean by too server ?

mellow burrow
#

Like mena/asia/krjp

#

like those

#

which are the best ones

vagrant tulip
#

They all server the purpose to provide the best ping for each region

mellow burrow
vagrant tulip
#

There is no best regarding the rewards, though most of the players are using Europe server.

mellow burrow
#

Alright ty

cloud plume
#

Any mod available?

#

@light trout
Please check DM

blissful moon
#

character slow running movement after the update plz help me

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @blissful moon. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

crude siren
#

Hiii
I am having problem with the secondary verification code. I am requesting for the code via SMS but its not responding.

lethal dagger
#

hi, i want to change server to asia again, can you help me ?

frank saddleBOT
lethal dagger
uneven edge
#

Can i get a refund on used uc

#

Within 7 days

green agate
#

Nothing, you will need to wait.

#

@lethal dagger

green agate
#

Although do note that it is very unlikely in that case since it was spent.

uneven edge
#

My account was linked with my friends card and when the monthly subscription ended the game automatically purchased next monthly subscription from his card now if he refunds will it impact my account

green agate
buoyant widget
#

I have a problem with the graphics in the house, my walls and all the things from the house disappear and I start flying, does anyone know what's going on?

feral epoch
#

My account is stolen

frank saddleBOT
feral epoch
#

Help me

chilly spade
tribal hazel
#

Can I get account problems when I'm using a public beta software for iOS 17 on Apple for example?

tribal hazel
# chilly spade What kind of problems?

Sorry somehow I can't type the proper reason without getting timed out but I'm talking about account suspension for example
Bcs maybe the system will detect something bcs of the beta software

chilly spade
tribal hazel
# chilly spade What feature are you specifically referring to?

No feature specifically just like in general if a beta software from Apple could cause problems with the game
Its basically just a software update just with a beta which isn't tested and not officially out for everyone so pubg probably didn't adjusted their game for the new software yet and maybe that will cause issues which will end up in account suspension

chilly spade
hushed prism
#

Hello PUBG my id is hacked what I do

frank saddleBOT
azure tulip
hushed prism
azure tulip
#

@chilly spade hey sir , you know a lot of things , could you help this guy please?

#

Sorry for ping

sacred sonnet
#

Guys

harsh breach
#

hi. bro

native anvil
#

Certainly, this site is a scam and could pose a significant threat to your personal information or accounts. Please only use the official website: https://www.pubgmobile.com/pay.

ember hound
#

@lime juniper how to join star program? Started YouTube 9 months ago with 0 subscribers and now i have 4.3k subscribers, my content is #pubg-mobile and my PUBG ID is 5295779208 Living in middle east and representing your content from 9 months continuously

red shell
#

Or how to report that to pubg mobile team.

night cloak
#

@static sleet my man can you come dm

storm flumeBOT
ember hound
crimson thicket
#

@cyan citrus bro why i cannot change my name to this and said invaled name but at same time i see friends and eple used that big legtters without said invalid name

cyan citrus
#

The reason is already mentioned above, @crimson thicket. Try to remove spaces and check again.

crimson thicket
storm flumeBOT
#

Please do not use languages other than English, @sacred anvil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

faint ridge
#

Hey I got notification of friend online for some time only how can I get it all time

cyan citrus
#

You can enable push notifications for different categories through Game Settings > Push Notifications, @faint ridge. To avoid spam, this kind of notification will be sent at most once for conencted friends online, friend returned, and returning friend online. It will only be sent up to 3 times per day for connected friend message and reservation reminder. Please tap on the ''?'' in the game for more information.

sacred anvil
sick reef
#

hey

#

I recently having high ping while playing pubgmobile......

delicate pumice
#

theres a speed cap of how fast i can shoot guns like m16 right?

gusty jacinth
spice steeple
#

hi i wanted to login into my account and this happened. i played yesterday at 11pm to reach conq and its saying that acc was bn-n-ed at 04.06.33 why

#

its not showing any reasons

#

pls fix my account @lime juniper

#

<@&481161015728406538>

static sleet
#

What happened to your account, @spice steeple?

spice steeple
#

my account got bnn-ed

#

10 yrs

static sleet
#

What is that?

spice steeple
#

and its not even the right date

#

wth

#

can you fix it?

#

any btw its not even telling me the reasons

static sleet
#

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date, @spice steeple.

spice steeple
#

What if pubg isnt answering?

#

and is there any chances for my account to get unbnned?

#

i click left button but nothing happens bro

#

pls contact some devs

#

the game is not working at all

#

bro i was so close to conq i only needed like 85 points thanks for that šŸ‘

#

and contact pubg devs pls

#

@lime juniper

#

i need help guys..

#

what kind of community is this

tribal hazel
#

Can an account get suspended for vpn usage?

cyan citrus
#

Normally not, but it may occur. VPN usage is therefore not recommended, @tribal hazel.

cyan citrus
spice steeple
#

@cyan citrus

thorny pawn
#

Good day. Can you please help me, I want to reach PUBG Mobile support team to recover my hacked account, how can I do that?

frank saddleBOT
midnight isle
#

What happened to the metro royale voice pack?

spice steeple
spice steeple
#

and

sleek abyss
#

How can I activate protection card in ace tier? cause I saw many ppls not losing points there

worthy sinew
#

@sleek abyss ^

runic compass
#

#matches When are the rewards for won matches sent? ?

runic compass
#

@static sleet ??

sick reef
#

what is pubg mobile server IP address to test ping? i have getting very high ping from Australia

night cloak
#

if my device is jailbreak it may be danger for my account while playing?

green agate
green agate
amber kraken
#

Is there any problem with the game?
I have a lag today idk why
Usually there is no lag i have a really good device

#

@sturdy pecanbody

amber kraken
#

Nvm, i restarted the game and everything looks great

amber furnace
#

Can i purchase RP Activity Pack After 100 RP Complete

sleek abyss
cyan citrus
brittle wagon
#

Hello i wanna ask about my second link which is twitter why its not showing???

#

Why its not there??

cyan citrus
#

What happens when you try to log in with your Twitter account, @brittle wagon? Is it still like this?

green agate
#

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.

static stag
#

Hello, Just wanting a little assist on what 'repair of game' would actually do

#

i mean will it be helpful with the ping changes?

#

Just having some high ping issues from past 3 days....got on a call w the internet service provider and everything seems normal w the internet provider and was wondering if its my game?

#

Also what are the chances it could be my game itself?

#

Your help is appreciated. Thank you

chilly spade
static stag
#

Ermm..I just happened to watch a video on yt that said it fixes the ping spikes and stuff and so wasn’t sure. But thanks šŸ‘šŸ» I might just try it

distant nova
#

My account was stolen, and after they stole my item, I have the old link and my receipts. Can I get it back?

frank saddleBOT
distant nova
#

I hardly contacted them, but I did not find any response from a person. Every reply to a robot

copper carbon
#

hello sir, i wanted to transfer my pubg account to BGMI can you help me out!!

runic compass
green agate
sick pebble
#

Can anyone say why this issue?

sick shale
#

Where are you from, @sick pebble?

sick pebble
sweet fog
#

@sick pebble then only brother we can tell you about this

grim wren
#

My account has been lost for two years and l want to recover it. What are the steps?

frank saddleBOT
spare pebble
#

Where can i send report for cheats being sold?

frank saddleBOT
green agate
grim wren
#

My account has been lost for two years and l want to recover it. What are the steps?

frank saddleBOT
spare pebble
green agate
green agate
spare pebble
#

Its not working

#

I tried to click next but it goes nowhere

green agate
spare pebble
#

Its a chat group in a chatting app ,so i selected other option and the link next to it isn't working either

chilly spade
# sick pebble Why?

Support only related to (Eng) global version of the game is provided here. Please refer to #faq subpoint 4.10 for more information on this.

green agate
spare pebble
green agate
#

It is working fine on my end, what do you see?

Can you give a screenshot?

spare pebble
#

Should i share the screenshot of that proof here?

#

Or to you in DM @green agate

green agate
#

It seems an error occured, have you tried closing your browser and trying to view it again?

worthy sinew
#

Supplementing Cloudy, can you check if any third party cookies are blocked, @spare pebble ?

spare pebble
#

Ok

#

@worthy sinew they were

worthy sinew
#

Please click on 'Site not working?' and Allow cookies. Then refresh the page and check.

spare pebble
#

I submitted the proof

#

Thanks

worthy sinew
#

Sure. You are welcome! And thank Cloudy too šŸ¤— .

daring void
#

Who is mod over here

chilly spade
pliant nest
#

i need help i wrote my gmail and password but it says failed login (211) how do i fix it

#

@worthy sinew

#

@green agate

#

@celest shadow

#

Sry for the mass ping but im worried

daring void
#

I got the person who sells hack to diff country if anyone consider taking action plz let me know

chilly spade
#

where are you residing? @pliant nest

pliant nest
#

What do u mean

#

@chilly spade

chilly spade
#

which country?

formal escarp
#

Is it pubg mobile official discord chanel?

frank saddleBOT
daring void
#

@formal escarp yz

pliant nest
#

Im in romania

pliant nest
formal escarp
#

I want to talk privately with official Mod or official communty member.

pliant nest
#

@chilly spade pls help me man

chilly spade
formal escarp
#

Actually i am new in discord. I Don't know how to create private chat. 😦

daring void
#

<@&481161015728406538> u r here to make pubg community fare enough for everyone I know the distributor who sells hack all over country please take a look at that

chilly spade
#

You may refer to the reponse ^^ above for more info @pliant nest

chilly spade
daring void
#

@chilly spade I can't send screenshots over there bruh

chilly spade
#

Screenshot of which platform? @daring void

daring void
#

@chilly spade of there cheat engine

#

I got there cheat engine apk from which there r being able to use hack and not get detected

chilly spade
daring void
#

@chilly spade how am I suppose to make numerical I'd?

chilly spade
keen plank
#

@vagrant tulip

vagrant tulip
#

Yeah ?

vagrant tulip
night cloak
chilly spade
vagrant tulip
#

Screenshot it

night cloak
vagrant tulip
chilly spade
# night cloak Yes but why it is dangerous

Someone might have reported it to your email app that it is dangerous. If thats the official email there is no need to worry about it.

You are also not required to use any link, you are just supposed to use that verification code so no need to be worried.

wheat crag
#

@vagrant tulip so about last year a person in the discord hacked my account and i have been trying till then and have not recovered my account

pliant nest
#

How many days is 14 work days

vagrant tulip
vagrant tulip
wheat crag
#

Yes through official pubg discord by saying thay he was a official

#

I was new to discord so i didn't knew anything about how tp find official

vagrant tulip
#

You got scammed, You may try to recover your account through customer support new recovery process.

pliant nest
vagrant tulip
vagrant tulip
wheat crag
#

And my account was a worth 4 to 5 million pkr

vagrant tulip
#

That was in 2022, there was no way to recover hacked accounts.

wheat crag
#

Then the game support is doing what

#

They dont even reply

vagrant tulip
#

I’m not here to argue with you, I’ve told you the way to recover your account, If it didn’t work for you it’s not my fault.

wheat crag
#

As you can see that in the screenshot i mentioned a problem and ingame support was not able to fix it and when i came to discord a person hacked my account

wheat crag
vagrant tulip
#

The only way to recover your account is as stated above.

solid umbra
#

Hello

wheat crag
#

Wait sir check this here a person is acting as official the person who hacked my account and your official quendi gives no response

solid umbra
#

?

wheat crag
wheat crag
vagrant tulip
# wheat crag

I don’t see in anyway he’s trying to be official.

#

He was answering your questions simply.

wheat crag
wheat crag
#

Sir you and your ingame support is leading to a decision that i wasted my 4 million rupees to a sh**y game

vagrant tulip
#

And Quendi was supposed to get a miracle from God to know he wanted to steal your account?

#

Btw just for you to know, I’m not a moderator in this server. Please if you’re unable to distinguish between a member and a moderator take a look at the guidelines roles part.

wheat crag
#

I understand now that PUBG MOBILE only wants the money they dont have any concerns with the players they just help their partners

night cloak
#

How i can use help and support in account settings ?

vagrant tulip
daring void
#

@vagrant tulip sir can I ask u simple question while submitting hack link they have made that channel private and I can't share the link so can I make new channel and upload there those hack file withs keys? And fill. That form?

mystic kayak
#

I couldn't complete the challenge to follow teammates no matter what I do

grizzled compass
#

Video reviews aren’t loading…
Username: Loganj2010

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @mystic kayak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

chilly spade
#

<@&481161015728406538> ^^ +why is that word allowed??

alpine flower
chilly spade
daring void
#

@chilly spade can I talk to u in DM?

chilly spade
daring void
#

@chilly spade nothing related to. Games something else

lethal junco
#

I'm a content creator, but I want to hold the title of the content creator on the server

mortal apex
celest sage
glossy sable
#

We do not provide community support for GameLoop. You may contact GameLoop for further assistance. Please visit their website or Discord server.
https://www.gameloop.com

celest sage
#

OK @chilly spade

night cloak
#

Hello. Please tell me. Has the brigade option been removed from the game? Used to be, now I can't find it

forest star
#

@chilly spade @chilly spade

wintry prism
#

I have problem i cant use classification protection card why they say its activated but i still lose points

night cloak
cursive axle
#

Hi guys please help me I don’t have access to my phone number anymore I’m unable to login due to a 2FA issue

#

Please help anyone knows how to get back into my account

storm flumeBOT
#

Please contact the customer service for further assistance, @cursive axle and @night cloak. Refer to subpoint 5.4 in #faq for further information.

dawn jasper
#

There are bonus codes in pubg mobile

#

?

sick shale
sick shale
cursive axle
#

Hi

#

As told

#

And they reply this lol

#

It doesn’t help at all

#

Can’t reply ntg

teal osprey
#

@sick shale @celest shadow when i use my bluetooth earphones and open my mic, pubg used device mic instead of earphone mic, how can i fix this? it has become impossible to speak to mates. If connect my earphones while mic is open the earphone mic will work but the game sound becomes very bad and impossible

warm gorge
mossy comet
#

Hello, I am a PUBG player. I applied to WoW two months ago, and I did not accept and applied again. Also, I did not accept. I have ideas and I would like to be one of you. Will I be accepted as a wow map designer? I would like to be one of you and I have many ideas 51501899200

#

Please give me an answer

teal osprey
teal osprey
static sleet
# teal osprey ipad mini 5

There's a system setting in the iPad that labels the connected Bluetooth device. Please try to find it whilst the earpieces are connected to it and choose headphones as the label and try again.

teal osprey
#

can u tell me more idk where to find it

static sleet
static sleet
teal osprey
#

@static sleet i went to the setting u told me and i cant select the thing u told there is only forget device a dissociate options

static sleet
teal osprey
#

i did it and everything it wont fix

errant venture
#

ur headphones aren't connecting?

static sleet
#

Is your iPad updated to the latest OS version?

teal osprey
#

i still have 13.6.1

#

and it runs very smoothly pubg

#

i dont wanna risk and update and get lag and more bugs for nothing

#

1st rule of software updates, never update ios unless is a strict emergency that cant make u use an app

errant venture
#

u play on a iPad it won't lag lmao

static sleet
teal osprey
#

its really important to me i dont play casual

errant venture
#

not for android

#

at least for most phones

teal osprey
vagrant tulip
#

Also can you take a screenshot of the volume label when you’re connected?

storm locust
#

HELLO saviours of the world i have a problem

I can't find UC station in my KR acc for a long time
But when i login from my Japan account I can see it why so
Help pls
I already did repair and other stuff

teal osprey
# vagrant tulip How did you use to play before this bug happens to you?

with the same device and earphones, nothing has been touched, it was working fine for 2 years even if i had to trigger mic before my voice was registered, example if i opened mic and said hello 3 times, my voice would be regged from the 3rd hello, and if i stayed 5 sec without speaking i had to do it again, not a big deal, but one day all of sudden it stopped work prolly cz of pubg updates

teal osprey
vagrant tulip
#

When connected to the headset

teal osprey
#

okay

#

@vagrant tulip

vagrant tulip
#

Great, Your device is recognizing the headset just fine.

#

May i ask how did you test if the device mic or the headset mic is working?

teal osprey
#

ye bro pubg is problem not me i swear

teal osprey
teal osprey
vagrant tulip
#

I highly advise you to update your iOS since the mic/sound issue was a general thing with IOS 13.

vagrant tulip
#

I don’t know how it used to work with you previously but this is the accurate explanation for the issue. It could have been fixed with ios 16 so please update and try.

teal osprey
vagrant tulip
#

It’s not an issue that PUBGM can fix unfortunately

teal osprey
#

starfallah

#

bro when is pmco@vagrant tulip

#

no more spring right

vagrant tulip
#

Please ask in the esports server.

teal osprey
#

ok thx for all

storm flumeBOT
#

Please do not use languages other than English, @thin ravine. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

brazen tendon
#

I am hereby to inform PUBG official that new ultimate crimson ephialtes set is totally against our religion faith islamic values and islamic culture

chilly spade
echo bobcat
#

@green agate
I have a question, whose page or YouTube channel has been deleted, he can create a page or YouTube channel with the same name, and email ID as well, or should it be created by changing the name or not, will there be any problem later? Will be Please tell me

green agate
#

You would ideally appeal the channel.

#

Creating an account with the same details however would be interpreted as an evasion.

nimble fractal
#

What is the PHONE HAS PASSED THE SECURITY? how to get through this issue?

cyan citrus
nimble fractal
#

No I can’t get verification code

storm flumeBOT
#

Please contact the customer service for further assistance, @nimble fractal. Refer to subpoint 5.4 in #faq for further information.

nimble fractal
#

Security check failed bla bla.

#

I am using this account on my phone since last 20 days and my all conditions are met with pubg requirement but I am still facing this issue.

cyan citrus
#

Refer to the above notification message, @nimble fractal. Should you require further assistance with this, please reach out to the customer service through inside the game.

nimble fractal
#

I already reached to the customer service but they are not even helping me out from this issue.

#

Anyone can tell me what is the conditions to pass the security check?

cyan citrus
fringe holly
#

Hi my account is blocked for 30 days it says that I did use some kind of fake websites for purchahses but I have all the profs that I do all the payments in the correctly way

cyan citrus
#

Refer to my previous response, @night cloak.

cyan citrus
nimble fractal
fringe holly
#

#faq what’s this?

cyan citrus
cyan citrus
nimble fractal
#

I want to change because I moved to Oman from Pakistan and I don’t want to use Pakistani number anymore.

cyan citrus
#

Got it! If you are not able to pass the security check, you will unfortunately need to contact the customer service again and see if they will be able to help you with your issue, @nimble fractal.

nimble fractal
#

Give me in my personal inbox as well.

#

I be thankful to you for this kindness

fringe holly
#

Hey nobody answering my issue in the faq chat?

cyan citrus
cyan citrus
nimble fractal
#

Sure but tell me what should. I say them ?

fringe holly
#

I read that but plz believe me I did not do any thing I have all the proofs if you want to Check it I can send it to you

cyan citrus
# nimble fractal Sure but tell me what should. I say them ?

In the customer service page, please use the Contact Us option and select the options relevant to your issue. These options mentioned in my screenshot would be relevant according to your issue. Add a detailed description that can clearly demonstrate the issue you are facing and submit your request. Aftet that, wait patiently for their response.

nimble fractal
cyan citrus
#

It is not necessary, @nimble fractal. Please continue with the customer service.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fringe holly.

nimble fractal
cyan citrus
#

We hope the same and you are welcome, @nimble fractal!

nova condor
#

Does Red magic allow to play in official tournament?

cyan citrus
#

Can you mention a specific tournament, @nova condor?

nimble fractal
#

@cyan citrus is possible to check the history of uc purchase for account?

cyan citrus
nimble fractal
#

But. I don’t have any receipt because i never imagined that it could be very important

cyan citrus
cyan citrus
nimble fractal
#

Please send me steps to contact them for uc purchase history

cyan citrus
#

Why do you want this information, @nimble fractal?

nimble fractal
#

Because I don’t know what is my last past six month purchase history that’s why

cyan citrus
#

This is something that you should have saved yourself when you made the purchases or try to contact the customer service of your payment gateway, @nimble fractal.

nimble fractal
#

Ok

#

Thanks

cyan citrus
#

You're welcome!

nimble fractal
#

Next time I will sure myself to save the purchase receipt for next time.

thorny pawn
#

Guys, is there any chance that I can reach a human-operator instead of filling in Account Recovery form?

green agate
thorny pawn
green agate
#

There is not much we can do for you here unfortunately.

thorny pawn
pulsar oyster
#

Hello team, how can i report unfair videos and posts

#

@lime juniper

storm flumeBOT
sick shale
#

Unable to tell from such footages. Please use the report feature in-game if you suspect cheating behavior.

pulsar oyster
#

How i can get rewards if i submit cheating contant

#

@lime juniper

sick shale
pulsar oyster
#

How you know that report submit by me

#

@sick shale

sick shale
cloud plume
boreal marsh
#

What if my account is scammed and the Vietnamese version of the game, can I return the account to global?

sick shale
odd wing
#

How can I purchase uc? Game says return to your region....

frank saddleBOT
odd wing
#

I've purchased this account today & I'm unable to purchase uc in my region how can I resolve this issue?

green agate
regal brook
#

How much of those color cards do i need to upgrade my lvl 100 rp outfit

frank saddleBOT
regal brook
#

How many

#

How many Pearlescent upgrade cards do i require to max it.

#

@celest shadow

warm lark
#

Hello, I want everyone to be happy. I'm Mustafa playing this game since its beginning. I respect all the laws and did not violate anything in the rules. I can ask the customer service to contact me about a problem.

shadow perch
#

#supportteam

velvet cobalt
#

Hello , my account got hacked
Who can help me ? Hope one of these moderators contact me
@celest shadow @native anvil @lime juniper

storm flumeBOT
#

Please contact the customer service for further assistance, @velvet cobalt. Refer to subpoint 5.4 in #faq for further information.

shadow perch
#

No one support team her?

velvet cobalt
#

@celest shadow @native anvil @lime juniper

hushed delta
#

Its a no reply mail so it wont reply on you

fossil scroll
#

@lime juniper someone selling uc in unauthorised way in facebook.how can i report them?

night cloak
#

How to get permanent of this name tag?

#

@green agate

lean canyon
#

Hi
I just recovered my account before one week and the accounts recovery system didn’t closed for 3-6 months as you mentioned

Please can you help me to secure my account by closing the system?

Because the hacker has been used my account for 2 months and he buy uc in my account also that’s why I am worried about closing the system

night cloak
#

There is only 60days and lower not permanent

#

@feral forge

golden urchin
#

Hello , Any pubgm staff can help me out ?

frank saddleBOT
lean canyon
quartz bane
#

Good evening
I need help from technical support. I made purchases in the game itself, the money was debited, but the items were not received.

junior birch
junior birch
# night cloak How to get permanent of this name tag?

After concomitant examinations, it seems that procuring the permanent Name Tag may not be viable at present. However, players on the server shall be ranked based on their Battle Level during the event. The higher the Battle Level, the more distinguished and superior the rewards offered. In addition, rewards shall be disseminated via in-game mail after the Popularity Battle event comes to an end. You may share your feedback regarding this in #996458713126797405 in compliance with the channel's guidelines.

junior birch
junior birch
alpine spruce
#

I linked my facebook but the option to put on social network profile picture is not unlocked

odd wing
odd wing
junior birch
lean canyon
#

Hi

rocky stratus
#

I have questions why does it say java script it not working when I try login with my Twitter account

cyan citrus
#

You may have entered a wrong password, @rocky stratus. Try to change your password for your Twitter account and try to log in again.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lean canyon. Remember to read through #faq before asking questions in the support channels.

rocky stratus
#

Ok

#

That is what it saying when I try to login

raven stirrup
pearl spruce
#

Is it necessary to download all the resource packs in the game? Like does the game even use most of the graphics packs and stuff?

cyan citrus
rocky stratus
#

Yes and Android

cyan citrus
cyan citrus
rocky stratus
#

Dream

cyan citrus
#

What do you mean, @rocky stratus?

rocky stratus
#

it a Dream 5g

cyan citrus
#

Please try to install the Twitter application, log into the account using the Twitter application first, and then try to log into the game again, @rocky stratus.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @raven stirrup. Remember to read through #faq before asking questions in the support channels.

pearl spruce
#

Is there much of a difference between them? Their looks or just minimal?

cyan citrus
#

As mentioned previously, every resource pack has different purpose, @pearl spruce. Please refer to my above screenshot for more information.

muted trench
#

why does it say matches not available right now for crew matches?

echo bobcat
#

@cyan citrus

Can anyone tell what should not be used in the title, so that the page or channel is not deleted, and what should be used. please tell in details

celest shadow
celest shadow
echo bobcat
#

@celest shadow

Is bgmi also same or pubg has different and bgmi has different guideline

celest shadow
celest shadow
echo bobcat
#

Only and only Pubg should be deleted

#

@celest shadow

celest shadow
echo bobcat
#

it's not fair

#

@celest shadow I love you very much, can you get my page back error witch..ā¤ļøšŸŒ¹

#

@celest shadow I am going to commit suicide now, you will be responsible for it, return my page, I will do whatever you say.

heavy vortex
#

leave the serveršŸ‘“

night cloak
#

@kind drift

kind drift
#

Post your question. Someone will assist you soon, @night cloak.

night cloak
#

Hello Pubg mobile Team
08.06.2023 I was able to log in to the game at 21.55 hours, but I could not log in at 09.06.2023 22.30 hours, a new account is opened, so it starts from 1 level, my account does not come back, please help me no matter what I do.

#

??

frank saddleBOT
# night cloak ??

To log in to your PUBG MOBILE account, try downloading the game from the official website if you haven't already [[1]](#questions message). If you're still having trouble, you may need to contact the support team for further assistance. Unfortunately, there's no direct contact information provided in the sources.

night cloak
#

Hello Pubg mobile Team
08.06.2023 I was able to log in to the game at 21.55 hours, but I could not log in at 09.06.2023 22.30 hours, a new account is opened, so it starts from 1 level, my account does not come back, please help me no matter what I do.

#

@kind drift @celest shadow

light trout
quaint moss
#

Why I'm getting both normal rp point and rp actity point at a same time even my rp activity pack yet not completed

#

Hot to get this player info card it's mentioned certain number of girf received in club šŸ¤”
How to get gift to club

stable fractal
#

Any chance of getting older update back @static sleet @celest shadow @feral forge @light trout

static sleet
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @hidden bramble. Remember to read through #faq before asking questions in the support channels.

stable fractal
stable fractal
static sleet
# stable fractal Yeah

That is not possible. I will advise you not to search or install the PUBG MOBILE game from any unauthorized store because it will result in a permanent suspension of your game account.

stable fractal
#

It was the best update ever in pubg mobile 80% players want it back again @static sleet

static sleet
stable fractal
cloud solstice
#

hey, what's the "Head attribute" thing? no way to preview this

quaint moss
worthy sinew
#

Additional 30 RP points obtained via completing Friend Bonus missions and other similar additional RP points ~~means ~~as well as in-game purchases do not count towards the rebate progress. If you encounter this again, feel free to report your issue.

mild adder
#

When I log in to my account, the game does not continue to download ( Loading Page ) and I cannot log in to the account

#

What is the solution???

chilly spade
quaint moss
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @carmine totem. Remember to read through #faq before asking questions in the support channels.

carmine totem
#

Please fix PUBG mobile lite

worthy sinew
quaint moss
jade nest
worthy sinew
#

Well it explicitly lists the RP points obtained from missions which is converted to Mission Activity Points. Please feel free to correct me if I am wrong.

I am also basing my response on personal experience of buying RP Activity pack. For a fact I believe I know.

#

To make it clear, it's the consequential 30 RP points that I'm referring to and not the Friend Bonus RP mission points per se.

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @carmine totem.

carmine totem
#

But u create pubg mobile lite

jade nest
#

Seems like you do not know the answer yourself. And you might have experience with buying and completing RP rebate packs but you never cared enough to take notice of what points actually do get accumulated and has been getting accumulated in the RP rebate progress||(Has to do something with over spending)||.
Furthermore your fact is based on your assumptions which even you aren't aware about ,you should get more insights about this with other different people in #pubg-mobile yourself as my point will look invalid to you regarding the same. Also i do not want to keep this conversation going in a support channel. Feel free to mention me when you get a valid evidence of those points not counting towards the RP Rebate Points.

night cloak
#

Anotbe have good sensivitys? No gyro

chilly spade
lyric dawn
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @cold gale. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

night cloak
#

Hello there

#

Will i get the glacier if all of my odds is full??

eager minnow
#

I did a account recovery. Is it really 14 days working. And

cloud solstice
night cloak
#

Hmm ok

#

Thx

abstract ridge
alpine flower
abstract ridge
#

I did, nobody answers

chilly spade
#

@celest shadow ^^

storm flumeBOT
#

Please do not use languages other than English, @novel jacinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

chilly spade
#

Mute him please.

cloud onyx
#

Hello pubg mobile my name is arsh and I want some support any helper here?? For help

rapid bramble
#

I think it will take forever to complete without side scope, does pistols count? (The first mission)

worthy sinew
eager minnow
#

i did a account recovery. its like 10 days still not responding. why??

frank saddleBOT
eager minnow
runic compass
cloud onyx
#

I lost my account and unable to recover that account back.. help me out

storm flumeBOT
#

Please contact the customer service for further assistance, @cloud onyx. Refer to subpoint 5.4 in #faq for further information.

brave wraith
#

Just loading how to fix it everything is good and stable

true sinew
#

Hey, my account was been stolen recently and i’m trying ot recover it, when i use the in game support they tell me they will get back to me but they haven’t asked for my email yet? What should i do?

#

Yes but how can I receive updates if they haven’t learned where they can reach me

night cloak
#

i really need help please.

  1. i would like to use account recovery tool on PC?

  2. I have an account that was hacked and stolen in november of 2021. the account recovery tool is asking for all information is past 180 days. i have a strong claim to the account and all the purchase history/address of purchases/account creation date ect but its not asking for that and im afraid to get denied for not giving exactly what they as for can anyone help me please?

#

can somebody please give me advice and where to start a website link for pubg support to appeal or something

night cloak
#

anyone?

#

its asking for information withint 180 days yet my account got hacked more than 400 days ago. although i have information pertaining to this and all the history up to the creation of the account

#

should i just post what i have, because i cant personally answer these questions so how am i supposed to appeal for my account? <@&481161015728406538>

#

i just am hoping for sense of direction here

vague saddle
#

after 400 days, will you remember that you want to renew the account? funny🤣

night cloak
neat acorn
#

How do you unfriend someone in game?

sick shale
night cloak
#

is there anyone i can contact outside the account recovery tool?

#

ive been a loyal player to the game since season 3 and spent alot of money on it

sick shale
#

You may try contacting the customer service in-game for further assistance.

night cloak
#

thank you for responding by the way

storm flumeBOT
#

Please refer to subpoint(s) 5.4 in #faq for further information, @night cloak.

soft hazel
night cloak
#

this is crazy man

lilac cargo
#

Can someone help. Recover my account 😭 someone hack it I can't recover any bind account. The hacker change all the bind accounts

night cloak
#

click help on bottom right or something

lilac cargo
#

I tried that one. The costumer service in-game

night cloak
#

if it was hacked within 180 days thats ur answer

#

no reason you shouldnt be able to answer the questions

lilac cargo
#

I tried to change password but the hacker already change the account bind

rare haven
#

Any critique on this layout

abstract scaffold
#

Hello, I have a question, who can I ask?

rare haven
true sinew
jolly drum
#

amyone can help mr with account loss or cant login to the account anymore?

#

i linked my account to facebook and when i login i cant login to my account

frank saddleBOT
languid gust
#

why is my chat invisible in game?

#

it wont let me type anything its just gone

cyan citrus
#

Could you please provide a screenshot or the video recording of the issue you have encountered, @languid gust?

storm flumeBOT
#

Please contact the customer service for further assistance, @lilac cargo. Refer to subpoint 5.4 in #faq for further information.

ebon loom
#

Why i can’t unlink my facebook?

frank saddleBOT
ebon loom
#

Like how many days should I wait ?

eager minnow
#

is PUBG can really recover lost or hacked accounts?

frank saddleBOT
eager minnow
#

is PUBG can really recover hacked accounts if theres no phone number/email linked in? because in my hacked account. i only got facebook and it connected to my email. after a while. i unlinked my facebook link to the account. because im scared if the hacker gets into my facebook account. so if there still any solution to recover it?

frank saddleBOT
young elbow
#

Is this just for selected countries? Australia’s hasn’t gone up but it has in New Zealand?

night cloak
#

Good Morning so I wrote the PUBG mobile support but they didn’t understand my issue, probably because it was the corean support…

#

That’s what I wrote to them

#

And thats the response

#

Anyone can help me? Maybe there is even a German support?

night cloak
alpine flower
# night cloak

Contact in game customer support from login page of the game

alpine flower
green agate
#

We do not allow messages which violate PUBG MOBILE's Terms of Service here.

late terrace
#

My friend has a PC emulator, I play normal mobile, can I play with him? Is it bannable?

frank saddleBOT
night cloak
#

How to improve merit?

#

How many points can get from doing what

fervent veldt
#

How can I log in using email on an ios device

night cloak
#

If your in the game you can choose between the different login possibilities! So there is Social Media Like Twitter and Facebook or Gamcenter or E-Mail and even Phone number

night cloak
cobalt silo
#

has someone actually recieved the rewards from the weekly matches in the discord

mortal apex
fervent veldt
night cloak
#

Hm

#

Well you may have delted the connection? Or worse the mail adress?

fervent veldt
#

No

#

I got into the account and I tried to link it, but it keeps telling me that I haven't logged in this account for 15 or 30 days

night cloak
#

Ok that’s weird…

#

But why you want to connect mail? Just connect something else

#

Like social media or phone number

fervent veldt
#

All of them gives me the same massage

night cloak
#

LOL

#

Ok bro

#

Then you need to request the support

fervent veldt
#

I did

#

Thanks for helping byw

#

Btw

night cloak
#

Ok

#

Well no problem

#

I hope they can help me to šŸ˜‚

fervent veldt
#

Thanks

timid hedge
#

Guys

#

If i was MVP on kills did i get something?

night cloak
#

hey guys i need help f key doesn't work correctly causing can't click f to get loots + can't move by mouse when hold f

round stump
#

what is pubg mobile official email address?

frank saddleBOT
night cloak
#

hey guys i need help f key doesn't work correctly causing can't click f to get loots + can't move by mouse when hold f ?

night cloak
#

<@&481161015728406538> I have iPad Pro 11 inch but it show me 90fps but it show on HD and HDR ultra not extreme

static sleet
night cloak
static sleet
#

Contact Apple then, @night cloak. We provide community support for PUBG MOBILE and not smartphones.

zenith iris
night cloak
#

Yooo how can I switch guns in Fortnite?

mystic orbit
#

Hello there is a problem i want to open 2 verification it says he has send the message but message doesn't comes to my number ?

night cloak
mystic orbit
cloud solstice
#

Hey! At what level does this gun get mythic? lvl 6 or 7?

cloud solstice
runic compass
#

#matches When are the uc submissions? @static sleet ?

mystic orbit
#

?

night cloak
#

Ye idk dude

#

ASK support

#

You can easily write them

#

They respond after 72 H

#

I did. to today cause nobody is able to help me

night cloak
distant hamlet
#

Is there anyone who can solve this problem for me in pubg mobile? I suffer from imaginary merging and slow motion, pickup and ping, going up and down with my main account 5291523854... and for those who play with a second account, the merging is 100/100 and the movement is smooth and the ping is 20 fixed..the same server is in the Middle East and the same settings..

#

؟

runic compass
#

#matches When are the uc submissions? @feral forge ?

night cloak
#

What is the solution? I did not cheat either

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

dire wedge
#

what are the graphics packs

#

which one do i download or do I need to download anything

night cloak
#

How much royale pass rank you got from the elite pass?

sick shale
rain harness
#

I have a stolen account in the third link, the phone number and the email, and it is linked to Facebook, and I have the account, and I can enter because the thief has activated secondary verification with the account number and I know all the account information, please help

junior birch
shy rune
#

I produce content on youtube in turkey, is there a place where I can apply for advertising and cooperation?

gleaming abyss
#

i hava an issue with purchase how can i be helped ?

daring void
#

On pubg mobile report we can report about id sellers right?

frank saddleBOT
frank saddleBOT
#

Please contact the customer service for further assistance, as mentioned in a previous answer [[1]](#questions message). Unfortunately, I cannot provide more information based on the provided sources.

eager minnow
#

hello. i contacted the customer service in the login page about my hacked account claim. like 12 days ago. i still didnt get any response. or i really to wait 2 more days?

frank saddleBOT
frail rover
#

Hi, recently I bought UC from UC station 2 times, but still unable to collect purchase bonus outfits. Do I have to purchase exactly 120UC to unlock the purchase bonus outfit? or is it a glitch?

wooden wren
#

Hi, I have never done anything and I want to unblock my account please

sick shale
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @wooden wren.

balmy seal
#

Hi pubg can you help me

night cloak
#

@fervent veldt they textet me it will take at least 14 Days to answer my to my report so we’ll i need to wait now šŸ˜‚

wheat bluff
#

Hi any mod online

#

I want to report bgmi hack selling channel telegram channel

#

@sick shale hi bro

storm flumeBOT
tepid cedar
#

Hello

#

Guys

#

@sick shale

#

Any person ??.

true sinew
#

whats the official email address for pubg mobile

frank saddleBOT
round stump
#

hack account claim not working in Gameloop. how to solve?

wheat bluff
#

Any mod help me regarding my YouTube channel

distant hamlet
#

Is there anyone who can solve this problem for me in pubg mobile? I suffer from imaginary merging and slow motion, pickup and ping, going up and down with my main account 5291523854... and for those who play with a second account, the merging is 100/100 and the movement is smooth and the ping is 20 fixed..the same server is in the Middle East and the same settings..

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @wheat bluff. We may otherwise have to mute you.

#

We provide community support only for the global English version of PUBG MOBILE here, @round stump.

#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @distant hamlet. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

distant hamlet
night cloak
#

cant link can someone help me

#

@green agate

buoyant nymph
#

Im not sure why but whenever I enter an asian server room match, I lag heavily and couldn’t even play at all. Im not sure but it’s never been like that on classic matches. Well some matches are laggy aswell and what i’ve experienced was whenever I play like a match where no other Oceania players like me are in, like just all asian region players, my ping would always go 200ms. It wasn’t like that since before dinosaur update came. Why’s that happening? Is like Oceania server separate now or something?

sharp arch
#

Hello guys

#

I have a problem

#

I live in Egypt and I gave my brother in the US my account to play with for a while

green agate
# night cloak

You will need to use the same device associated with your account.

green agate
green agate
#

You might also try repairing your client as a precaution incase anything goes wrong.

olive frigate
#

Hello everyone, can anyone help me to get my old account so I can use it to play again? I'm an old player, but since season 14 if I'm not mistaken, I stopped playing for a while, and now I want to play again with my friends, But I FORGET what EMAIL I used for my old account, Is there a way to find out what email I'm using on my account? 510675057 (IGN : CieKn͔͜ock)

frank saddleBOT
daring void
#

hey got 1 question how im i suppose to use lightshort

#

to report ?

#

@green agate

green agate
#

What exactly are you referring to with lightshort?

daring void
#

in report i have seen some people sumbitting through ss

#

so im just woundring how to use it

#

@green agate u have any idea where im i suppose to sumbit those ss ?

green agate
daring void
#

Ys

thin moon
#

I'm an FPP player, looking for a team. tactical, agressive, and decent.
Sick of random teams.

#

Here's my ID: 533846623

storm flumeBOT
#

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @thin moon.

eager minnow
#

is this real custimer support?

green agate
storm flumeBOT
#

Please consider blocking the user or reporting the content to Discord, , as we are unfortunately unable to assist with behavior outside of our Discord server.

weary moss
#

can i ask how to get this and how many days ?

formal shuttle
#

Copyright department no one answered me?

muted orbit
#

Hallo

#

Who can help me?

#

I can't write to support because I can't log into the game

#

@cyan citrus and @light trout help me

#

@wide void ?

#

@worthy sinew ?

worthy sinew
#

You can contact the customer service by selecting "Help" located in the top-right corner at the login page.

cyan citrus
# muted orbit

Could you please change your game language to English and share another screenshot of the issue you have encountered?

cyan citrus
open dirge
#

Hello @lime juniper
Can you Patched no recoil making mod Obb method

I will give you a complete script if you get patched all making method like no recoil no grass

livid coral
#

Pubg help me pls

weary moss
teal hare
#

Hello everyone, I am the moderator of ourplay. Can someone answer the feedback from multiple players regarding network issues? (There are no issues with connection or login)

livid coral
#

Modreator dm me because i want to say something private i cant say it here

queen urchin
#

DOES FOG AND RAIN GOT DELETED FROM ALL MAPS?

grand lintel
#

Hi, im account hacked i want to recover i did form but i check my ID and the form is incomplete when i just completed it , i redo it and same what to do?

teal hare
#

Hello everyone, I am the moderator of ourplay. Can someone answer the feedback from multiple players regarding network issues? (There are no issues with connection or login)

#

Online anxiously waiting for an answer

cyan citrus
#

Please change your game language to English and share another screenshot of the issue you are facing, @teal hare.

livid coral
#

I want to recover my account how

cyan citrus
queen urchin
#

Does fog and rain got deleted

grand lintel
#

It says i can re do the form?

#

How is the possible

#

When i applied twice

#

šŸ˜‚

cyan citrus
#

If you already submitted the application, there is no need to resubmit it and wait for the results in your email, @grand lintel.

teal hare
#

Hello everyone, I am the moderator of ourplay. Can someone answer the feedback from multiple players regarding network issues? (There are no issues with connection or login)

cyan citrus
livid coral
#

@cyan citrus sorry for mention but i sent like 5+ emails and they doesnt repond so can you help me?

queen urchin
teal hare
#

@cyan citrus

cyan citrus
livid coral
#

I want to get my account back i cant take it

cyan citrus
queen urchin
cyan citrus
livid coral
#

Someone

teal hare
livid coral
#

Hacked it

queen urchin
#

Few hundred but I usually play miramar and sanhok unranked and ranked but no thunderstorm or fog or rain weather

cyan citrus
#

How many games did you play in Erangel without the themed game mode, @queen urchin?

cyan citrus
#

We will get a confirmation regarding this later and get back to you, @queen urchin.

queen urchin
#

Alerady made a feedback regarding this

alpine flower
night cloak
#

yea some nice gusy already wrote me

#

still waiting for support from PUBG

night cloak
#

how do we create a ticket? To speak with the server staff?

odd ice
#

pls i need help my pubg acc got hacked

odd ice
#

@lime juniper

#

pls i need assistance

night cloak
#

How many bonus royale pass rank do you get from elite royale pass

#

@lime juniper me to i need you 😿

odd ice
alpine flower
#

@odd ice for issues related hacked accounts contact in-game support from login screen

alpine flower
alpine flower
# night cloak Explain it

You'll need to use the same device which you regularly play on

If the issue persists contact in-game support

night cloak
#

My Freind have Also Issue Like this

alpine flower
#

Contact in-game support then @night cloak

night cloak
#

What if i logout from all sides its take 30 days to login again?

alpine flower
#

@hollow mirage
you can refer to this message on how to contact customer support

alpine flower
alpine flower
odd ice
#

but can i get my acc back

alpine flower
odd ice
#

but can i dm u for more advice

alpine flower
odd ice
#

ok

boreal marsh
#

I wanted to apply for the restoration of my account, but the scammer scammed me before me, what should I do?

odd ice
#

@alpine flower can i explain to you what happened

static sleet
#

Please contact the in-game customer service for further assistance with compromised account issues, @boreal marsh. Refer to subpoint 5.4 in #faq for further information.

inland perch
#

How do I contact pubg dev's because my phone is 60 fps but in pubg it only shows 30 fps

hushed delta
#

Should i buy rp?

frank saddleBOT
hushed delta
#

Should i buy uc

frank saddleBOT
thin moon
#

@storm flume it said I'm not allowed to post there for some reason..

frigid willow
#

Hello there
Why mobile asus rog 7 ultimate not supported 90 fps ? Its super powerful mobile gaming ? Thanks fpr helping

frank saddleBOT
# frigid willow Hello there Why mobile asus rog 7 ultimate not supported 90 fps ? Its super pow...

Devices with a minimum hardware requirement of 90Hz display refresh rate and Snapdragon 865 or Dimensity 1100 CPU can access the 90 FPS option with Smooth graphics. If your device meets these requirements but doesn't have the option, it may be supported in the future. You can submit a request at https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message)[[2]](#questions message).

inland perch
#

Why is Samsung Galaxy S8 not supported 60 fps ? Its 60 fps on every game only pubg not 60 please add 60 frame to it

frank saddleBOT
inland perch
#

Uh when I open it shows 90 fps not 60

kind flame
#

Hello
There are no government restrictions on PUBG Mobile and it is not restricted by the government. However, it is not supported by PUBG Mobile itself.

eager minnow
#

i think PUBG cant recover any hacked or lost account if theres no link in the account.

high dune
#

Hi, please help, my account was stolen, I can select all the data, screenshots, checks on the conclusion of us, my mail and other confirmations.

olive vessel
#

Hello, pubg mobile support team. I'm having a problem receiving the Verification code in my account. Can you help me?

Thanks, the support team

frank saddleBOT
night cloak
#

hello for this is 1 person allowed to post their entery on different social medias? for example i have a entery and i post it on twitter, instagram and facebook is this allowed? or u can only post on 1 social media?

cyan citrus
#

Yes, you can enter into the challenge multiple times, however, if selected as a winner, all other entries that will be disqualified, @night cloak. However, you are not allowed to use multiple social media accounts in an attempt to win multiple rewards,

night cloak
jade nest
tepid lily
abstract flicker
#

What about the creator hub

#

I 37k followrs and i have been accepted if creator hub but not accepted in the discord pubg mena .. how that possible?? Or can i earn the rewards witout accepting in discord server ??

cyan citrus
#

If you have any questions or concerns regarding a regional community, please ask about this in the relevant Discord server, @abstract flicker. You may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

pseudo stream
#

Hello

cyan citrus
#

Hello! How may we help you, @pseudo stream?

pseudo stream
#

I need customer service please

cyan citrus
#

You can contact the customer service directly through in-game using the Customer Service option located in your Account settings of the game or through the login menu using the Help option located at the right side of the screen, @pseudo stream.

pseudo stream
#

Hellooo?

#

@cyan citrus

cyan citrus
#

A delayed response from customer service can be expected due to enormous number of requests every day, @pseudo stream. Please wait patiently in the meantime.

pseudo stream
#

This Krafton Real or fake?

cyan citrus
#

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com, @pseudo stream.

pseudo stream
#

Thank you ā¤ļø

cyan citrus
#

You're welcome!

pseudo stream
#

What is this Mark

#

@cyan citrus

cyan citrus
heavy vortex
#

i can use all other buttons but can't move the character to see left right up down

#

then i had to suside because i don't have gaming chair to rotate freely

robust comet
#

Hello my account just got temporarily suspended for 24 hours which don’t make sense . Don’t cheat or use bugs or anything like that

#

Can someone let me know how to contact with team support thank you

sick pebble
ebon granite
#

Where is dino special lobby

#

?

high dune
#

Hi, please help, my account was stolen, I can select all the data, screenshots, checks on the conclusion of us, my mail and other confirmations.

narrow sparrow
#

Where should i sent link of cheaters YouTube videos?

frank saddleBOT
valid igloo
#

@cyan citrus

finite herald
#

دعم ببجي فيس واتس فاؓل اتمنى ŲŖŲ­Ų³ŁŠŁ†Ł‡

storm flumeBOT
#

Please do not use languages other than English, @finite herald. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

finite herald
#

Pubg Facebook support is a failure, I hope it will be improved

#

I have received an email from PUBG to get the heart, recruiting players for PUBG Mobile

jade nest
#

Join through the link

#

Also please delete that image

latent mulch
#

Please remove copyright strike

#

@storm flume please reply

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @latent mulch. We may otherwise have to mute you.

thorn bear
#

Any people can SPONSER me for tourament? @everyone

Kindly dm meā¤ļø

alpine flower
astral shale
#

This guy is scammer

alpine flower
astral shale
#

This guy is scamming money for tdm tournaments

#

And using ios zero hack

true sinew
desert zodiac
#

Hello Guys u got a problem that i have region hashtags but they dont aprear on my titles so i can equip them ?

junior birch
junior birch
junior birch
junior birch
# desert zodiac Hello Guys u got a problem that i have region hashtags but they dont aprear on m...

Titles are classified into Global and National Level 2 titles pertaining to the region's hierarchy, while some countries also support Province, City, and Landmark Level 3 titles or their equivalent. It shall gradually broaden the list of countries or regions that provide for region subdivisions.

Your current ranking and the titles that will be conferred upon you after the results are tallied this week can be viewed in My Titles, located in the lower right corner of your region. The data is updated every hour.

Results are computed every Monday at 00:00 (UTC+0), with the top 100 players in each region being awarded the titles for a week, commencing at 01:00 (UTC+0).

You can regulate all titles through the profile page and select one title to be displayed. The displayed title can be observed in the friend sidebar, chats, Personal Space, and team, among others.

high dune
junior birch
junior birch
high dune
high dune
sinful saffron
#

I have a pubg mobile account on my email , my email is broken and does not work though , how can I get my account back

#

Like transfering it to another email

#

I had some progress made and I don't want to loose it

#

I'll do anything to get it back

junior birch
# high dune even if you return the social network or something else, the account was stolen ...

Per the previously stated information, please reach out to the in-game customer service for further assistance regarding compromised, stolen, or hacked accounts. In case you are unable to access your account, please click on "Help" located at the top-right corner of the login menu and select the relevant options via the Customer Service interface.

It is with regret that we cannot provide assistance on account-related issues through this platform, thank you for your understanding.

junior birch
high dune
#

I don't understand what your support is for if you can't help people. Thanks for your help

junior birch
digital aurora
#

My account was hacked, but I can't recover my account. However, I enter all the information correctly, but I get a rejection, I don't know the reason. Please help me recover my account, and I have all the information related to it correct, and I have a problem with the UC number. I was charging from the station, and I don't remember. The number of UC was please help me, God bless you and give you a reply and benefit

junior birch
# digital aurora My account was hacked, but I can't recover my account. However, I enter all the ...

Please contact the customer service for further assistance with both of the issues. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account. And It is with regret that we cannot provide assistance on account-related issues through this platform, thank you for your understanding.

chilly root
#

My account was stolen and I sent complaints and support for the game. I cannot recover it because the recovery is closed for 6 months because I used it once and now it was stolen and I sent an email to support containing proof of ownership of my account and he sent it to me after a while accepting the complaint and that the account was linked to the old email but this did not happen and no one came Code or linked to the old email and make sure of the old email and make sure of everything <@&639889499718942720>

junior birch
still hull
#

I want to Report hacker with prove. @lime juniper @celest shadow @cyan citrus @sick shale

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @still hull. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

grand lintel
#

Hi i don’t know what to do

#

I completed a form on my hacked account but i dont think it is going through

#

Its now been long time

#

I just did it and it says i can re complete the form

#

I think there is a bug / glitch for my account

#

Can someone look into this please

#

ID 5363168362

charred bobcat
#

hello 3 months ago, my account was stolen and I requested to recover my account from within the game with all the information I have. All the information I gave was correct, but my form was delayed because I added an e-mail address to the game account. It was stated that I had to write again after 3 months. It's been 3 months and I wrote again. However, when I wrote this time, I was informed in the reply mail that my information was not verified. How can my data that was correct 3 months ago be wrong now? Can someone deal with this situation?

golden tinsel
#

Hey PUBGM Fix the lag in game
I CAN'T
MY PING 600

#

THERE'S NOT MY INTERNET

junior birch
night cloak
#

Should i use ultra or high sound

obsidian trench
#

We have mic šŸŽ¤ issues i can't talk in pubg

atomic arrow
#

انا حسابي متبند ظلم Ų§ŁŠŁ‡ الحل

storm flumeBOT
#

Please do not use languages other than English, @atomic arrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

dawn sable
#

Where/who can I report a bug in game to.?

frank saddleBOT
upper pecan
#

i was playing and everything was fine but now my gyroscope is not working, who can help me?

cold gale
#

I want to report a Hack, he is Live right now

frank saddleBOT
clever cypress
#

what Emulator for PUBG Korean Support without bugs setting like cant move or cant use mouse and can change resolution from 720 to 2k

robust comet
chilly spade
placid geyser
#

Hi guys Im emulator player I want play payload mode but this gun (m202) salvo mode damaged How to fix ? ,If I remember correctly, I deleted and reinstalled the game and the problem still did not improve.

hushed delta
#

Can people steal a clan recruitment?

#

Like copy and only changing name tags

heavy vortex
#

what will this become?

hollow heath
#

Reddit not working?

heavy vortex
#

the names the different @indigo drum

#

🌚

#

modification Material piece ≠ material

hollow heath
#

I want to report cheater in Reddit but it’s not working

frank saddleBOT
wheat bluff
#

Hi @storm flume need help regarding my YouTube channel

dry pawn
#

I did not find any option to put a recall code. Any guide?

junior birch
junior birch
junior birch
junior birch
junior birch
# heavy vortex what will this become?

It has been observed that the union of 10 Modification Material Pieces shall form a single unit of Material that can be employed for the purpose of upgrading weapon skins that can be upgraded.

junior birch
junior birch
# dry pawn I did not find any option to put a recall code. Any guide?

Please be advised that you have the capability to copy the invitation code through the Share feature integrated into the Recall event interface. You can disseminate the generated code to your associates to procure rewards. Please reference the supplementary attachment provided with this message for further guidance.

junior birch
junior birch
dry pawn
night cloak
#

What happens to the game of is full of tik tok that it will be deleted that nus what skin

wintry prism
#

Why pubg have much bugs those days

strange smelt
#

Game support?

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wintry prism. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.