questions

[civic karma]

There's already an bgmi server

Stop pinning mods for such foolish things man, they told you to look into the website you will find the link for the server

Yaa official

I have sent you the link

[swift ocean]

Hi how can we claim free uc in this discord server

What is rewards

?

[surreal fractal]

i have acess on social login

[green agate]

Please read through #matches and #cheating-news.

We probide support only for the Global English version of PUBG MOBILE.

[swift ocean]

Ok tha ks you

[green agate]

You should be able to change this through the Settings Menu then in-game.

[storm flume]

Please contact the customer service for further assistance, @tulip tundra @karmic mesa. Refer to subpoint 5.4 in #faq for further information.

[honest shuttle]

Can it be published in an hour?

[green agate]

I believe it is listed in the Creation Center that posts require manual reviewing before publication.

[honest shuttle]

I can't wait for 1-3 days bro

[honest shuttle]

I waited 3 weeks just to get approved

Damn

[honest shuttle]

But if nothing can be done i guess ill wait

[trim pagoda]

Why didn't I receive the Prime Plus subscription?

I have subscribed and will not receive the subscription, why?

[zenith iris]

Can you please try restarting your game client? If you are still facing problem afterwards, you may contact in-game customer service. Please refer to sub-point(s) 5.4 #faq message for further information.

[trim pagoda]

@zenith iris I did not receive the subscription

[gusty jacinth]

it will take 24 hrs

[zenith iris]

Since this is only a community support channel we won't be able to help you, Please refer to sub-point(s) 5.4 #faq message for further information to contact in-game customer service.

[sturdy hornet]

How to become super core player ?

What are the requirements?

[sick shale]

What do you mean by "super core player"?

[sturdy hornet]

I mean this !

It says you will have the priority to answer your questions

You will get face to face support

[sick shale]

This is only available in Middle East regions, @sturdy hornet.

[sturdy hornet]

Ok

How to get it

[dull flame]

Hi

Help me

My PUBG logins have been washed

[sturdy hornet]

I am in Middle East region

[dull flame]

Please help me

[storm flume]

Please contact the customer service for further assistance, @dull flame. Refer to subpoint 5.4 in #faq for further information.

[dull flame]

Please help me

[sick shale]

I think this is given to certain players. I'd recommend to inquire about this in PUBG MOBILE MENA server, you can find the link via subpoint 3.1 in #735483472432594994.

[sturdy hornet]

What do you mean for certain player I have spent 15 usd on my account how much more should I spend to get this feature!

15000

[night cloak]

Hello. If I change the type of the clan, will all the energy be reset, and the clan will lose levels?

Or will only the energy in the progress bar be lost, and the level will not be reset?

Also, the balance clan gets less energy points than the other three? Or do they all get the same?

[sharp gyro]

Hello where I can contact pubgm please ?

[sick shale]

PUBG MOBILE customer service is available in-game or at [e-mail].

[worn crystal]

Same thing. Getting killed all the time because I am landing on pixelated none visible arena

Said something about client repaired

Downloaded Some stuff again

Game restarted few times

And same thing

Kd is going down to 1 because of that

[cloud stratus]

Help mi

[spring apex]

My account got hacked, and the hacker used hacks in game, now my account got frozed.What can i do? (btw i got my email and password back)

[frank saddle]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts [[1]](#questions message)[[2]](#questions message). If you have a phone number linked to the account, consider enabling secondary verification through your Account settings of the game [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[daring quartz]

Do i have to buy 539.99 to get title? Or I will if i buy monthly?

[onyx hearth]

I forget my account E-Mail link how can I see my E-Mail

[chilly spade]

You have to subscribe for 12 months to get the title.

[chilly spade]

Do you have access to your acc?

[hushed delta]

what is that subscription festival

[fringe ridge]

Does my merit increase when I play WOW modes?

[chilly spade]

If you subscribe the the prike plus or rp prime plus during the event from event, you will get free rewards.

[chilly spade]

No, to increase merit you have to play solo classic matches.

[fringe ridge]

wait any matches?

or only bots

[chilly spade]

The mode should be classic.

[fringe ridge]

so there are only bots or?

[chilly spade]

There will be real players who are playing in real time.

[fringe ridge]

okay

thank you

[fringe ridge]

my merit is not rising for some reason, I played 2 matches with bots and its still the same

[chilly spade]

Have you selected normal ranked mode?

[fringe ridge]

no

[chilly spade]

You have to select normal ranked mode for it sir. @fringe ridge

[fringe ridge]

not with dino mode?

I just played dino mode solo ranked and still my merit remains same

help @chilly spade

[full wadi]

Hello anyone know why the profile picture of my facebook account is full size but in pubg game its show half of it

[fringe ridge]

@chilly spade I played 2 games in WOW, 2 games againist Bots in livik ( won both) , 1 match in ranked dinoground solo and 1 match in classic ranked, my merit is still 75 and not rising, help me

I played almost hour or even more

and my merit is still same

[chilly spade]

Check after some time or within a day if you recieve merit points.

[daring quartz]

🥲🥲

[weary epoch]

How do i get my name to be blue and “RP Prime Plus” to be written while in plane

?

[frank saddle]

To get a blue name tag and "RP Prime Plus" displayed while in the plane, you need to have Prime for more than 6 months [[1]](#questions message).

Generated using AwesomeQA AI

[vestal trellis]

What is the??

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @vestal trellis.

[weary epoch]

Is buying uc from midasbuy bannable?

[frank saddle]

No, buying UC from Midasbuy is not bannable, as it is considered safe [[1]](#questions message)[[2]](#questions message). Just make sure to use the official website: https://www.pubgmobile.com/pay [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[weary epoch]

Why cant i see all the events but my frirnds can

?

[chilly spade]

Make sure your region is the same as your friends.

[weary epoch]

It is

🥲

[daring quartz]

Is there any other trusted website other than midasbuy?

[chilly spade]

The only trsuted way to buy uc is Midas buy or in game. Using any other method may lead to deduction of payment and uc both.

[daring quartz]

Thank you 👍

[tulip tundra]

@chilly spade Hi,
I would like to delete my account but I'm from the middle east and I don't have auto delete option

[cyan citrus]

What is the device you are using, @tulip tundra?

[tulip tundra]

android.

[cyan citrus]

Refer to this article for more information, @tulip tundra: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/412-about-delete-account-android/. If you have access to an iOS device, you should be able to delete your account through your Account settings of the game.

[harsh breach]

@cyan citrus
My brother, in case of submitting a request to recover the stolen account, there is a question that I must fill in, which is the region that I played the most. I played the Noosa map, but among the available options there is no Noosa. What should I do and what should I choose in this case

[cyan citrus]

If you have any doubts regarding the account recovery tool, please clear them directly with the in-game customer service, @harsh breach.

[harsh breach]

I do not have anything, but there is a question that must be answered in order to prove the validity of the account information and retrieve the question. What is the most played region in the last month? I played the Noosa map, but the Noosa map is not among the available options. What should I choose in this case?

[storm flume]

Please contact the customer service for further assistance, @harsh breach. Refer to subpoint 5.4 in #faq for further information.

[harsh breach]

I don't know why no help is given here. What is the purpose of creating this channel?

Can you explain what kind of questions should be asked here in order not to waste time asking questions that need to be answered

[weary epoch]

Why cant i see all the events that my friends can

I had these events until 2 days ago and the. They just disappeared

It dorsnt make any sense

😥

[chilly spade]

Which events, please state names of some?

[weary epoch]

Wait let me out a picture

I have this one

But i dint have the redeem page with all the other things

The karol g one

When i enter inside ghe msuic imagination and click redeem it says event expired

Also the t rex egg one

It just disappeared with the karol g event

?

I dont have the Music Oasis Fest

[hushed delta]

How do i play a game made by someone like a custom maps that are build

[fringe ridge]

@chilly spade I hope I will see merit increase tomorrow, I just tried playing 1 v 4 againist AI bots, I got 22 kills and win but my merit is still same

Help

[worthy sinew]

There is a limit to daily merit recovery, @fringe ridge . If the limit has been exceeded, you can recover the merit points only on the next day.

[fringe ridge]

Oh damn, I'm stupid, recovery points for today is zero remaining. I played before and got merit points and then my merit dropped because I accidentally shooted teammates boat and then it dropped to 75

so I will be able to get it back to 80 tomorrow?

[worthy sinew]

Absolutely !

[fringe ridge]

yes thank you

[fringe ridge]

btw, there is an bug using emergency pickup in Unranked erangel mode

when you use it, you will get glitched on ground at place where u are, and when you press exit u will jump out from plane like normally

[worthy sinew]

Are you referring to this #1110204170373443595 ? If yes, then it has been acknowledged already.

[fringe ridge]

Almost same that these people have, but I get stuck closer to ground

[fringe ridge]

Wait, one more question before I go sleep

What is unranked matchmaking based on @worthy sinew ?

[worthy sinew]

Same as ranked I guess but without any tier restrictions.

[fringe ridge]

so it is just random, you can get completly new players and more experienced players?

it doesnt depend on your level, rank, victories, previous results?

[worthy sinew]

Yeah, it can be random.

[fringe ridge]

So when I increase my rank it wont affect matchmaking in unranked?

[worthy sinew]

Nope

[fringe ridge]

okay thank you

[worthy sinew]

You are welcome !

[fringe ridge]

have a good evening or night

I have no more questions for today lol

[worthy sinew]

Tomorrow then. Have a peaceful night.

[fringe ridge]

yeah thank you bro

[quaint moss]

Can someone explain this setting to me
What is their work and what changes its took place in-game

[hushed delta]

Which one of the 7

[worthy sinew]

Are you referring to World of Wonder Mode (WoW)?

[hushed delta]

yes i found it i was stupid sorry

[worthy sinew]

No problem.

[wicked tangle]

When I register with Facebook and Twitter, a new level 1 account enters me, and when I register with the number and the third link, it sends me this message. What do I do?

[left basalt]

me adem help me please

[storm flume]

Please contact the customer service for further assistance, @wicked tangle. Refer to subpoint 5.4 in #faq for further information.

[quaint moss]

All

[hushed delta]

Idk

[vagrant lagoon]

Pubg really froze my account after I got 18 kills on livik

[knotty pecan]

@green agate how would i know and when, if we qualified for semis, even though we were top 20 atleast

[edgy zephyr]

o Dear PUBG Mobile Company I have a great warm for you pub G Mobile company, Dear I have a great serious problem with 24hours banning my account 3 Times within one week without any reasonable threat, There is showing just only the message that shows me today that I have been banned for 24 hours because my account has a great risk and I am playing at the top 100 list players of the Pogi mobile elimination ranking Why we are being banned for three times within one week Without any problems that make it make us abound. We wanted to information. We want you to give us any information about the reason for the banning of my account for information, we have reached 17th in the list top ranking for elimination, and we lost more points than we played 24 Hours 7 days a week, due to this being banned multiple times we returned to top 24 in top Elimination ranking in the top 100 list in Pub G Mobile players, Hope to hear from you soon and giving Us more details about the reason behind this recurrent Banned my account ID information with the picture of Message appears on Account

ID: 579504717
Message shows wen trying to enter my account
Your account has been flagged as high risk. It has been temporarily frozen for inspection. You can sign in to the game regularly after it passes inspection

[polar marsh]

Please refer to the private message from @polar marsh for further information, @edgy zephyr.

[night cloak]

May I have the updated list of devices which support 90fps? I tried to fill the form to suggest 90fps on this device but it limits the length of numberic user identification

[gloomy osprey]

Help. why is it that when I log into an account via Facebook, I am thrown to create a new character, and not to my account?

[honest shuttle]

How to fix my wow i remove blue zone already

[keen cape]

it have been pending for few months, why i'm not joined to eagle system yet?

[meager bolt]

Can we make sanhok and other maps in WOWs?

[night cloak]

Hello. If I change the type of the clan, will all the energy be reset, and the clan will lose levels?

Or will only the energy in the progress bar be lost, and the level will not be reset?

Also, the balance clan gets less energy points than the other three? Or do they all get the same?

[wanton fern]

I have a problem in my account

[honest shuttle]

Nice timeout in pubg wow support server

1 day worst service then

U cant answer or give solution to question u will time out somebody lol

[flat bobcat]

I'm trying to offer some feedback on update 2.6, but am being given this message here:

This content is blocked by this server. From server moderators:
‘Please refrain from sending spam.’

What can I do?

[worthy sinew]

Use #discord for this.

[flat bobcat]

But there's a specific feedback channel for it, #1085043890593218701

I guess I don't understand the restrictions that are there

[worthy sinew]

I meant regarding your message/feedback being flagged as spam . Not the feedback.

[flat bobcat]

Ah, makes sense

Thanks

[worthy sinew]

Sure.

[worthy sinew]

If you change your Clan Tag, only your Clan Energy for that week will be reset. With regards to Clan Energy accumulation, it depends. If members of your clan largely play Classic matches, it is appropriate to choose the Classic Clan tag while if they play various modes then a Balanced Clan tag would be appropriate. You can check Clan Management for more information.

Besides, you can change the Clan tag once within the first 7 days of each season.

[worthy sinew]

The Eagle System feature is currently under beta testing. There is unfortunately no specific timeline for applications to be accepted. You may wait patiently until you are accepted.

If you still have queries regarding this, don't hesitate to reach out to the customer service in-game.

[jolly badge]

Still no response and now I can request account recovery again in-game using my ID..

Are they swinging their balls or what?

Who can I turn to?

[onyx hearth]

yes but i forget my E-Mail link

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @steel mantle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[steel mantle]

Hello PUBG team,
 
I request that you ban this hacker, his ID details are down-mentioned.

UserName:【R11】๛MUNIB
UID: 51863557253

who is watching this report the hacker

UID : 51863557253

【R11】๛MUNIB

[simple wolf]

Where can I find all pubgm related servers?

Discord servers*

[worthy sinew]

If you are referring to discord servers of regional communities, check subpoint 3.1 in #735483472432594994 .

[round quiver]

How can I claim cash price of last WOW event ?

[full wadi]

ANyone know why the facebook connected to my PubgM account profile picture is showing half in game avatar? while in facebook its full size

[green agate]

All standardized PUBG MOBILE events guidelines state that the deadline is 30 days past when the event is posted/ends.

Please let us know if you have not received it after that point.

[onyx hearth]

Can anyone tell me who is these?

[green agate]

Transferring the image from Facebook to PUBG MOBILE goes through a compressing process to nake things work.

You might need to find a better image at that point.

[green agate]

This is a scammer.

[storm flume]

Please consider blocking the user or reporting the content to Discord, , as we are unfortunately unable to assist with behavior outside of our Discord server.

[green agate]

Please use the above instructions.

[onyx hearth]

I forget my E-Mail link

[full wadi]

How would that work out? any specific resolution should i apply to my picture?

[green agate]

Basically I am saying not to give them your email as they are not an employee of Tencent.

[green agate]

You should upscale until you find one that fits the frame appropriately.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @steel mantle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[onyx hearth]

I said you I forget my E-Mail link but have my account access

[green agate]

Is this regarding a different issue?

As previously stated, the user contacting you is a scammer.

[narrow ledge]

is there an asia pubgm discord server?

[frank saddle]

Yes, there is a Discord server for Asian players. Check the link to regional servers in #735483472432594994 3.1 [[1]](#questions message).

Generated using AwesomeQA AI

[onyx hearth]

yes issue

[round quiver]

Ok thank you

[narrow ledge]

do you guys have an australian regional discord server?

[frank saddle]

Please refer to subpoint 3.1 in #735483472432594994 for regional Discord servers [[1]](#questions message).

Generated using AwesomeQA AI

[onyx hearth]

I think you can't understand me.

[honest shuttle]

Legit or 3rd party player?

[onyx hearth]

I think it 3rd party player

[full wadi]

How do i upscale an image? an free websites who do this online?

[green agate]

This is more than likely an alt account.

[onyx hearth]

sir can you help me?

[green agate]

This basically means you might need to find the same image but with bigger dimensions.

[green agate]

To physically change your in-game email, go to the Settings Menu.

[full wadi]

Dimensions means resolution right>?

[green agate]

No, dimensions is in reference to the size of the image.
Ex. (1080 x 1920)

[full wadi]

What is the size of PUBG DP?
PC(720P, 1080P, 2K, 4K, 5K):

1600x900. 1280x800.

@green agate i found this on google

[onyx hearth]

Ok i try

[green agate]

Basically go to your gallery of the image used, then use the info tab to see the dimensions.

From there, Google around to see if you can find that same image in a bigger size.

In the example given, you would be going from:
1280 x 800 to a bigger size,
1600 x 900

[full wadi]

i have same Pic have in 4096x7168/ is it fine?

[green agate]

You might need something smaller than that due to certain issues, but you are on the right track.

[full wadi]

OK

[full wadi]

those two resolutions couldnt work. i tried another method i put white bars on all 4 sides of the pic like 2mm bars and now its showing Full size Pic

[worn crystal]

When I land and everything invisible at the hotdrop event place and I can’t move cause I am probably walking on a wall.
When enemy kills me after 5 seconds because he’s able to see.
Does it count it affect my kd?

[buoyant gazelle]

uc station

[fringe ridge]

Hello, so my game is not working correctly with smooth graphics (iPad 9) so when I use smooth graphics and frame rate is on extreme, it works some time and then randomly starts lagging and it feels like its 30 fps or under, however game works on 60 fps with balance graphics perfectly

[worn crystal]

Lol good luck with this

[woven light]

My character face not clear and outfits after 2.6 update

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @woven light. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[night cloak]

Thank you, Sir o7

[fringe cave]

what is this???

Which emote has been deleted???

[worthy sinew]

You are welcome, @granite urchin !

[hollow heath]

Hello I would like to access HD maps of erangle miramar and sanhok

@celest shadow

[woven light]

Report setting not showing ...pubg mobile

[gloomy osprey]

Help. why is it that when I log into an account via Facebook, I am thrown to create a new character, and not to my account?

[woven light]

Report setting not showing

[high walrus]

Can I change my country before 175 days ? Can you please help me ? /iD:5188319324

[frank saddle]

You will have to wait for the cooldown period to end before you can change your country/region settings [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[storm flume]

Please contact the customer service for further assistance, @gloomy osprey. Refer to subpoint 5.4 in #faq for further information.

[gloomy osprey]

What?

I don't know

support in the game is silent for a couple of days

[rapid bramble]

For rp 1-50, I used a 60uc voucher, is there no discount for 51-100?

[keen cape]

Hey, I'm a emulator player and i stay in india, and pubg mobile is blocked here, it's work in emulator without a vpn anyway but my ping is 180, when i tried to use vpn the ping just decreased to 120, so can i keep use the vpn for playing or what?

[worthy sinew]

The use of a VPN is not recommended, as it can potentially put your account at risk of suspension.

[hollow heath]

Hello I would like to access HD maps of erangle miramar and sanhok

[turbid stratus]

What are steps taken to stop hackers

[languid spade]

How can I fix this?

?*

[vagrant tulip]

You have to login first through obtaining a code by email and then login through your phone number.

[vagrant tulip]

You can choose the graphics through the settings to HD.

[broken cosmos]

Any mod?

[idle forum]

Excuse me, I wanted to know why my account is frozen and how to remove the dairy

@worthy sinew

[broken cosmos]

Hi

So when i'm claiming my file and entering uc purchase history. There are days,say x/y/2022 where i bought $159.99 uc pack thrice

So can i put three uc purchase with 1 date in three different entries. Or just 1 entry from that date and proceed with next date?

<@&481161015728406538>

[dusky cape]

can any one help me to solve this problem?

[night cloak]

U purchased uc from the illegal page. Now ur uc will be deducted and u have to wait for 30days to play this acc. Next time please purchase uc on midasbuy (the only official and legal page) or do in-game purchase.

[static sleet]

I believe that moderators of this server have no direct information on how the appealing process for hijacked accounts work and what is required in them.

Please refer to the requests of the customer service in game or the form you are provided with.

[dusky cape]

I had bought uc form midasbuy and in the game only

all of this legal

who can I talk with him to solve this problem!

[night cloak]

You can file claim in game. That's the only way. Mods of this server don't handle the in-game issue.

[dusky cape]

no answer

[cyan citrus]

What is your country, @dusky cape?

[dusky cape]

egypt

[karmic ravine]

Has a heavy 5267639637

[cyan citrus]

This issue has been reported through https://discord.com/channels/393088095840370689/1113378622623977502. You may provide your details there.

[night cloak]

Anyone help ?

I have not used or interfered with hacking or cheating software. There was confusion here. Pubg Mobile Global support team please check back to me team. This is a dedicated account, I have loaded a lot of money during my 3 years!

My ID: 51396587256

where can I find info about discord ranks

[turbid stratus]

If you want to ban me do it don't play with me i don't have time to live

Become i am an npc

[alpine flower]

1108701917011529819

Can some of you ask him to remove the flag icon from the pfp??
It's illegal derogatory state declared by Pakistan as Kashmir belongs to ONLY India, and is factually true.

[somber osprey]

اعمل ايه لو حسابي اتسرق ؟

[storm flume]

Please do not use languages other than English, @somber osprey. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Anyone can have my problem ?

[dusty rose]

hi i have a question ..about security center please need someone

[upbeat halo]

in pubg global (mobile) its showing restrict code area but not in the emulator how's that possible

[empty oracle]

can hackers hack your account without you falling into any scams?

[worthy sinew]

Click on Details in the Ban Notice to know reason for being banned. If you believe that your account has been wrongfully suspended, you can click File Claim to submit an appeal and follow the instructions therein to contact the customer service in-game.

If you still have queries regarding this, don't hesitate to reach out to the customer service in-game.

[upbeat halo]

i also have my question lined up @worthy sinew

[limber vale]

How many times can i buy uc in us station?

[frank saddle]

You can only purchase the UC Station offer once [[1]](#questions message).

Generated using AwesomeQA AI

[limber vale]

No not 1

[worthy sinew]

'Error code:restrict-area' means that the game may not be available in the region you are currently located in. Which country are you located in, @upbeat halo ?

[empty oracle]

can hackers hack your account without you falling into any scams?

[upbeat halo]

but in emulator its going normal

[worthy sinew]

Which country are you located in?

[upbeat halo]

india

[worthy sinew]

Is PUBG Mobile available in India? You should know. In any case, reach out to the customer service in-game if you have further queries.

[upbeat halo]

i know its not available in india but when i open with same id same place (no vpn) in emulator its fine

[worthy sinew]

We unfortunately cannot help you with this through the community. Reach out to the customer service in-game if you have further queries.

[limber vale]

How many times can i buy uc in uc station period?

[empty oracle]

can hackers hack your account without you falling into any scams?

[spare bane]

I have an issue with the game, im trying to use red and blue crystals, but when i click use, it takes me to the shop with a blank screen, any ideas?

Any solution?

[empty oracle]

Can someone answer my question

[worthy sinew]

Not unless they have acquired your login information by some means, @empty oracle .

Hence, it is recommended to link your account to a phone number and enable the Secondary Verification as it is the best way to secure the account

[empty oracle]

I found out that my controls and stuff were changed. I think I changed it yesterday and also why do it say I “logged in” even though I’m already logged in?

[worthy sinew]

It means you have logged into your game account through the said device on the particular date, @empty oracle . You can also check the record of your login activity through Login/Logout turnover from the Customer Service menu in Settings.

You can reach out to the customer service in-game if you have further queries regarding safety of your account.

[empty oracle]

Thanks

[worthy sinew]

You are welcome!

[empty oracle]

Are the login/logout time shown in UTC?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @warped pivot.

[empty oracle]

It didn’t say which timezones and I tried utc but it dosent match up

[neon stirrup]

I have issue when i try to login my account a New account creation process start

I report in game center

15 days ago

But i didn't receive any mail

According to game center i receive mail in 14 days

But nothing happened

@feral forge

😶

?

Help me

[buoyant veldt]

Nope, these are based on regional time lines,

[neon stirrup]

Reply ne

Me

@buoyant veldt

[simple wolf]

Where do I report online content and also apply for the reward, can I get a message link

[sick shale]

#cheating-news message

[harsh breach]

What is the problem with the evaluation stopping on Massy, ​​even though I have played multiple epics, but the evaluation has stopped and does not progress even though I have obtained evaluation points

[oblique owl]

Can't buy motorbikes in the clan, it said me the tier requirement not met.

[cloud plume]

Your current rank id Platinum
You can get this mini 14 gun skin when you reach and play 5 matches in diamond tier

[cloud plume]

Can you share a screenshot here of the issue

[oblique owl]

this can't buy motorbikes bro

[harsh breach]

I don't mean the equivalent, the rating doesn't go up for me

[night cloak]

Have u reached Gold tier yet?

[neon stirrup]

What is the behavior

Why someone didn't reply me?

[neon stirrup]

Help me

???

[cloud plume]

Have you checked you email
Which you have given them ?

[neon stirrup]

Yes

[cloud plume]

What is your current tier?

[elfin frigate]

Is it permissible to promote an agency in #tournaments where players need pay a subscription to play nightly PUBGM events ?
@cloud plume

[cloud plume]

It may take some time to respond them back so please be patient
As this process is only be done via mail
No one can assist you here in discord about this issue

[neon stirrup]

I want to talk with admin

[cloud plume]

I'm afraid I don't have any information regarding this matter
You may tag any moderator to seek guidance on this matter

[neon stirrup]

Admin??

Give me admin id

[cloud plume]

@elfin frigate

[elfin frigate]

Thanks

[open mulch]

Why do I have such a bug. It throws me up into the sky and kills me. What to do?

[cloud plume]

You may read this post
I hope you get idea what I'm trying to say to you
https://discord.com/channels/393088095840370689/1108780265406472273

[cloud plume]

Do you have a video recording of the issue?

[open mulch]

No

[neon stirrup]

No one reply there

[cloud plume]

Video recording is necessary
You should record it

[neon stirrup]

Ok

[open mulch]

would screenshots work?

[cloud plume]

No

[open mulch]

ok i will make a video

[harsh breach]

Massey

[worthy sinew]

I'm not aware of the exact time-zone used as reference, in the Login/Logout turnover. You can ask the customer service in-game regarding this or wait patiently until someone, who is better informed, responds.

[cloud plume]

Can you share a screenshot or your career results page?

This page
@harsh breach

[open mulch]

voo video of a bug, it often happens that something else throws into the sky and kills

@cloud plume

[novel jacinth]

ه

[elfin frigate]

Where should i submit a report against a tiktok account which violates pubg rules ?

[frank saddle]

You can report a TikTok account with cheating content through the form at https://bit.ly/3soBavK, but it was temporarily closed at the time of the previous answer [[1]](#questions message). Please check if it's reopened now.

Generated using AwesomeQA AI

[jolly badge]

Why is Korean support able to solve answers and problems in less than two hours while global support takes weeks just to provide irrelevant clauses that don't really answer my question or are unable to solve the ones To solve problems?

and Korea Support even works at night....

[worthy sinew]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @elfin frigate .

[elfin frigate]

Isnt it closed?

[worthy sinew]

No, currently it is live. The website will display a notice in that case.

[elfin frigate]

@worthy sinew what should i put in here ?

[worthy sinew]

As it states, use any 12 digit numeric value of your choice as an Identifier while reporting. If you wish to be considered for rewards, use the same identifier in all your future reports. Else leave it empty.

[elfin frigate]

I didnt understand what does it mean by 12 digit numeric value

Like 12 digit of what

[worthy sinew]

A 12 digit number.

[elfin frigate]

Custom?

[worthy sinew]

Yes, your choice.

[elfin frigate]

Is it for so that later i realize that was my report, right?

[worthy sinew]

Yes. And to be eligible for rewards, if you are interested.

[elfin frigate]

Thank u sir, and how long does it take to be approved ?

[worthy sinew]

They are periodically checked and approved by the Community Manager.

[elfin frigate]

Thank you

[worthy sinew]

You are welcome !

[vernal agate]

dear all

[open mulch]

@cloud plume

[pallid tusk]

Can anyone assist me with this?

[prisma juniper]

Hello guys
I have a suggestion that you can add chat in Arabic
And what is useful?

[static sleet]

Your question has been answered.

[prisma juniper]

Okay 👍

[ancient helm]

hello! guys having issues to linking my gmail account to ios someone please assist me to get through it

[cyan citrus]

If you have used the account recovery tool, you should provide an email that is not already linked with another PUBG MOBILE account.

[clear needle]

Why is a huge ah T-rex more silent than a bicycle

Mad stupid

[cyan citrus]

You can provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines, @clear needle.

[mellow burrow]

Which mode is easier to rank push?

[cyan citrus]

It is related to your personal preference, @mellow burrow. You may take suggestions from other players through #pubg-mobile.

[cyan citrus]

What is the issue you are facing?

[lyric furnace]

Guys I need help,🥹.

One of my friend tooked my phone and changed my pubg phone number to his and enabled two step verification. Now he is in foreign and cheated me not giving my account but I have email login. Is there any way to login in to my account😭

I have only email login

[storm flume]

Please contact the customer service for further assistance, @lyric furnace. Refer to subpoint 5.4 in #faq for further information.

[lyric furnace]

Can anyone help me regarding this😭🙏🏻

[cloud plume]

Create a thread in
https://discord.com/channels/393088095840370689/996546243859853424
And explain little bit about it there

[open mulch]

Will the problem be solved? I've dealt with the issue before, but it hasn't been resolved yet.

[cloud plume]

Report it there and they will try their best to help you out

[open mulch]

Thank you

[cyan citrus]

Please do not mention such sensitive information in your messages. This error usually occurs when the game is not available in your region.

[patent garnet]

what is the pubgm report email id support?

[frank saddle]

The PUBG MOBILE support email is [e-mail] [[1]](#questions message). However, the recommended way to contact customer service is through the in-game support feature [[1]](#questions message).

Generated using AwesomeQA AI

[lone loom]

game is available in our region and with all other ISPs. It has been month since we have advertised these prefixes. Pubg mobile is not responding on email. I think pubg cache is old regarding geo location of IPs and they need to update

[cyan citrus]

What is your country, @lone loom?

[lone loom]

Pakistan

[storm flume]

Please contact the customer service for further assistance, @lone loom. Refer to subpoint 5.4 in #faq for further information.

[limber vale]

Its not true , korean support team work only daytime and not working holiday

[oak flame]

why are we not allowed to report bgmi cheat links

[meager bolt]

Please fix the ping issues, it’s really annoying(maybe due to lots of people online at the same time)

[valid igloo]

hello can you help me

I'm back my account in 10 /3/2023

[chilly spade]

Could you please elaborate a bit more?

[valid igloo]

My account was stolen for 3 months, and I got it back from support, but the one who stole the account stole information, but the support got me back the account and deleted all the links, and the account is now with me, but I got the new way to retrieve the new one, and my account is stolen again.

ok

[chilly spade]

You mean your same account is hacked again?

[valid igloo]

no

[chilly spade]

With what you need support with?

[valid igloo]

I am afraid that my account will be stolen again using the new method via the recovery link

[chilly spade]

Enable 2FA and make sure if you link any social, password and details for the social account are protected as well.

[valid igloo]

yes all thing's is good

thank you

[still robin]

It lags alot after update while landing on hotdrop

[empty oracle]

No they not, I logged in once 20:30 but it shows other times

[runic rock]

How to get pubg ultimate influencer

[austere tangle]

Anyone from Nepal here?

[ashen token]

What's happened? how to turn on mobile data usage?

[idle forum]

In the game pots replay to me

[deft ibex]

Does anyone know how to fix inverted audio on pubg mobile? I tested it a few times already and it's not really my headphones or my phone that has the problem, both works fine but when I get in pubg my audio is inverted. Like I hear the footstep on the right side even though its in the left side. Even the gunshot sounds

[green agate]

Unfortunately this happens with external audio devices like headphones or earbuds and there isn't really a fix for it.

The best you can realistically do is see if repairing the client has any affect at all.

[oblique owl]

please bring back motorbike in clan shop for bronze and silver tier to buy, now all popularity limit and force people to buy from UC

[buoyant veldt]

It could be glitch from your side cuz It shows regional time lines in my account.

[austere tangle]

Anyone from Nepal getting 20ms?

[hardy river]

Hi why are some of the achievements blacked out. Like you can't do them anymore ?

[kind cosmos]

Hi, who can help me with a problem? I can no longer log in with tweeter on pubg mobile, java script gives me some error

[buoyant veldt]

You might share your valuable feedback in #996458713126797405

[cyan citrus]

What is the device you are using?

[cyan citrus]

Those are incomplete achievements:

[worthy sinew]

What do you mean? Can you elaborate, @idle forum ?

[pseudo needle]

hey can anyone help me with this bug???

[craggy cosmos]

what bug?

[pseudo needle]

i cant spirint in ranked mode

i move like a snail

[craggy cosmos]

ermmm

[craggy cosmos]

ur phone prob?

[pseudo needle]

im in pc

??

[craggy cosmos]

ohhh

idk

[pseudo needle]

/:

[craggy cosmos]

i playin with phone

sryyy

[pseudo needle]

no problem

[buoyant veldt]

@pseudo needle which emulator you are using?

[pseudo needle]

game loop

[frank saddle]

For further assistance with GameLoop, an emulator, please visit their website or Discord server: https://www.gameloop.com/ [[1]](#questions message).

Generated using AwesomeQA AI

[pseudo needle]

ty

[buoyant veldt]

Welcome;)

[pseudo needle]

what do i do in this site

??

/;

[kind cosmos]

Gameloop

[buoyant veldt]

Kindly jion gameloop discord server they can help you with that

[pseudo needle]

i did

[buoyant veldt]

Now ask them about the issue

[pseudo needle]

k

[kind cosmos]

please you can give me link on discord gameloop

[buoyant veldt]

Dms are open i have no link permission?

[kind cosmos]

dms that is?

[buoyant veldt]

Done

[honest shuttle]

Is it elimination like i killed with pistol not knock

I mean i dont need to knock them with pistol

Only kill

[buoyant veldt]

You have to knock out the player with pistol otherwise the Kill would be not count
But i would suggest you to knock and kill both by the pistol.

[lone moat]

Hi, do we know whether any new Lucky Draw with multiple gun skins like we had for the fool m4 m24 and other weapons all in one draw?

If so when will it come?

[lone moat]

Knock and kill with pistol you can’t knock, let’s say, with scar and finish with pistol has to be pistol only

This is an east mission

[honest shuttle]

Bro thats hard knock with pistol in event mode guns so high damage

[honest shuttle]

U mean i knock them with scar L and finish with pistol its counted?

[lone moat]

No

Knock and finish with pistol

[worthy sinew]

There isn't any ranked tier requirement for this though.

[eager minnow]

what if i see someone cheating and where to report

[honest shuttle]

Im just asking if it counts if u knock them with different weapon and finish them with pistol

[buoyant veldt]

You can try Quick match Since there is no restrictions of ranked or Classic mode

[honest shuttle]

Ok

[eager minnow]

anyone?

[worthy sinew]

Yes, the final elimination should be with the said gun/pistol. It has nothing to do with the knock.

[honest shuttle]

Ok

What About KRJP if i reach ace master ill be conqueror?

Server

[eager minnow]

WHAT IF I SEE SOMEONE CHEATING ANF WHERE TO REPORT BRR

[honest shuttle]

Who is it we will report

So effective

[eager minnow]

no i meant like if i saw someone literally cheating. and i like to know where to report. so i can help too

[honest shuttle]

Oh in quit like button

Like this i just picked a random person

[buoyant veldt]

It depends on the ranking points Of the server since there's no fixed points for conquer Tier.

[honest shuttle]

Oh ok how much points 6k? If 6k then ill stay in asia

[buoyant veldt]

As i mentioned previously there is no fixed points for conquer it depends on the activity of the player in the server.
If you want to reach conquer you need to be in top 500 players With respect to ranking,
You can check your rank from ranking.

[silent hare]

Why realme GT Neo 2 doesn't support 90fps

[chilly spade]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.
@silent hare

[eager minnow]

Why i already have 5502 points and still didnt get conqueror?

[chilly spade]

Are you in top 500 rank in your server?

[empty oracle]

#996546243859853424

[buoyant veldt]

Hello, do you need any help?

[chilly spade]

He just redirected himself to the channel because he wasn't able to find it.

[eager minnow]

do i have to get 500 top rank to reach conqueror?

[vagrant tulip]

Yes, you have to be top 500 until 00:20 utc of the next day

[eager minnow]

oh. i have to wwit 00:20 utc then

[vagrant tulip]

Yes while being in the top 500

[night cloak]

Does healing give you ranking points?

[vagrant tulip]

Depends on which tier you’re at, if you’re extremely high in ranking healing won’t have a huge impact on the points.

[wild roost]

i downloaded pubgm on a new phone after a year of quitting and someone that i dont know fb is linked and when i try to unlink it they reject it, what do i do

[night cloak]

Is there a pubgm discord server for Brazilians?

[frank saddle]

Yes, there is a list of regional communities, including a Brazilian server, in #735483472432594994 subpoint 3.1 [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[pseudo cargo]

Hello i have a problem can any one help me?

[vagrant tulip]

Please state your issue

[chilly spade]

@pseudo cargo if you think your account has been banned wrongly then please click on file claim button and create a support ticket.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[native anvil]

To unlink a social media account from your PUBG MOBILE account, there are specific requirements that must be met. For more detailed information, please refer to this article: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/344-how-to-quickly-unlink-social-media-accounts/.

We recommend linking your account to a phone number, enabling secondary verification, logging out of all other devices, and removing any trusted devices that you don't recognize. If you need further assistance, please contact customer service in-game.

[wild roost]

this method works if you dont know the hackers info?

[eager minnow]

what if my account got hacked. and i have email linked on that account. does that hacker on my account can change my email to other email? because my hacked account has a email linked.

[frank saddle]

If your account is hacked and linked with another email, you should contact the in-game customer service center for assistance with compromised accounts [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[eager minnow]

no not linked with another email cuz i already have my email linked on my account

[native anvil]

What do you mean by "hackers info"?

[eager minnow]

anyone can answer this @native anvil

[native anvil]

If you have a phone number linked to the account, we recommend enabling secondary verification. For further assistance, please contact customer service within the game.

[eager minnow]

the hacker linked another phone number on the account. i only got email linked

i have never put phone number before.

[native anvil]

Please refer to the last part of this response, @eager minnow.

[eager minnow]

i already did. it says 14 days working. so i just wait

[wild roost]

basically i came back after a while and someone elses fb is linked to my account the only thing i have linked is my google

idk their email or pass or do i know them

i put in all my past usernames and stuff from the unlink section and it got rejected idk what else to do

[buoyant veldt]

Please Give them correct information and try again@wild roost

[wild roost]

i did though, maybe its because i just reinstalled instead of waiting 15days

[mystic orbit]

Hello is there anyway to get my controls to slot 3 control's?

[full wadi]

How to unlink google playgames from account?

[frank saddle]

To unlink your Google account from your in-game account, refer to the in-game settings and follow the instructions in subpoint 2.5 in #faq [[1]](#questions message).

Generated using AwesomeQA AI

[languid mica]

I bought my prime plus subscription on 31/05/2023, everything was fine, but today, on June 2, when I logged in to receive my daily prime plus subscription rewards, it seemed like I didn't have a subscription. I couldn't get my rewards. A screen came up for me to buy a subscription again, I tried to buy it again, but a notification came out saying that the subscription was purchased successfully and that I already have an existing subscription. My problem is that I can't get rewards for a subscription that I paid for, please help. <@&481161015728406538>

[graceful plover]

Hi how long does it take for pubg mobile to accept after I emailed for pubg mobile partnership?

[upbeat halo]

how to play pubg kr in emulator

?

[graceful falcon]

@static sleet What is the solution to this? It says, "You cannot summon players to the team in this mode. Please try again after switching to another mode." There was no such thing before, it just happened today. Map: Foggy Harbor Basic Mod (Sorry for the Turkish video.)

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @upbeat halo.

[cyan citrus]

Have you tried to switch the game? Does it happen with all team recruitments?

[cyan citrus]

Where did you send an email and what for?

[graceful falcon]

I exited Metro Royale, re-entered and changed maps.

[cyan citrus]

Is the issue still present, @graceful falcon?

[graceful falcon]

Yes.

[cyan citrus]

Hello! Have you tried to contact the in-game customer service for further assistance with your issue?

Please do not mention the moderator role unless there is an emergency related to this Discord server.

[graceful falcon]

Is this the game's fault? Or what is the solution?

[cyan citrus]

Does it happen with all the team recruitments, @graceful falcon?

[graceful falcon]

Metro Royale happens in all modes.

[cyan citrus]

Are you referring to layouts?

[vague dragon]

Pubg Login with Discord??

[cyan citrus]

Could you elaborate, @vague dragon?

[cyan citrus]

We do not provide community support for GameLoop. You may contact GameLoop for further assistance.

[night cloak]

where can I report discord members?

[languid mica]

i did but customer service didn't solve the problem

[cyan citrus]

When did you contact the customer service, @languid mica?

[languid mica]

today and they answered but the problem is still going

[cyan citrus]

Can you share a screenshot of their response, @languid mica?

[languid mica]

its not english

do u still want their respond ?

[cyan citrus]

Yes, @languid mica.

[cyan citrus]

The reason for why it happened is already mentioned in the response from the customer service, @languid mica. It looks like you have made a refund before and you have encountered this as a result of it.

[languid mica]

I made the refund request after it looked like I didn't have a subscription. Also A screen appeared so that I could get a subscription again, I tried to buy it again, but a notification appeared saying that the process has been successfully purchased and that I already have an existing subscription.

[cyan citrus]

The reason you are facing this now is because of your refund as mentioned by the customer service, @languid mica.

Feel free to contact them again should you have any further questions in this regard.

[languid mica]

Is there an e-mail where I can contact customer service directly?

[cyan citrus]

The e-mail for the customer service is [e-mail], @languid mica. However, the only recommended way to contact the customer service is through insid the game.

[languid mica]

i can't send receipt screenshot in game i need mail. thank you for your service.

[proud drift]

Where can I report people hacking on Live?

[frank saddle]

You can report online PUBG MOBILE cheating content through https://pubgmobile.live/report and make sure to tick the 'Notify Community Manager' checkbox while reporting a livestream [[1]](#questions message).

Generated using AwesomeQA AI

[proud drift]

Keeps saying “must contain a TikTok account username”

[cyan citrus]

Yes, you will need to provide the username of the account that you want to report, @proud drift.

[proud drift]

do I need to include the ?_t=8cq7sgZ2 like that?

[cyan citrus]

The example is provided on the form and the part you should include is highlighted in the screenshot, @proud drift.

[proud drift]

Ok I get it now thx.

[cyan citrus]

You're welcome!

[deft raven]

Hi My name is Unholy i have yt channel nof pubg and tiktok? How can i get into the influencer program ? Or where can i apply for that?

[frank saddle]

Hi Unholy, to apply for the content creation program, please refer to the community section under roles in #735483472432594994 for more information [[1]](#questions message).

Generated using AwesomeQA AI

[empty oracle]

ye

[bitter talon]

Hello, can someone help me with this, when I'm shooting and aiming at the same time it doesn't let me move the crosshair or control the recoil, do you guys knows how do I fix that?

[cyan citrus]

What is the device you are using and for how long you have been facing this issue, @bitter talon?

[jolly ferry]

Where can I report teammates?

[cyan citrus]

What do you want to report them for, @jolly ferry?

[jolly ferry]

I have a video there my teammate killed me by grenade in metro royale

[keen cape]

hey, is there a discord server for PUBGM Investigators?

[cyan citrus]

Please report such behavior directly through in-game using the built-in report feature or the customer service.

[keen cape]

anyone know about it?

[green agate]

Even if there was, we would not send it to you since it can more than likely be found in-game once you apply, if it exists.

[keen cape]

I'm already a high role investigator in PUBGM, and I wish that could be a server for investigators so we could have some connections and share our experiences to each other.

[keen cape]

@lime juniper

[green agate]

Side note that Error will most likely not respond to pings here. Hence why you see us moderators answering questions.

[night cloak]

@cyan citrus Why Its Showing me this?

When Try To Link My gmail or other

[young elbow]

Because you’re account sharing.

[night cloak]

Good to the original account

[night cloak]

Yes

You can get banned also

Account Sharing?

Wdym I never share my acc

[young elbow]

New device or you’re sharing accounts with someone?

[night cloak]

Original account device

[night cloak]

Yes i play on Emulator

Same device

[young elbow]

This server doesn’t provide support for emulator players anymore.

[night cloak]

Log in to the official login then link

So if it’s Twitter login

Then link

Kinda Sus

yesterday when i try to login my account with 3rd email its was showing me this
:sending too frequently please try again later:

[night cloak]

No I have only Single Login 3rd email

[keen cape]

Thanks for that note anyway but I'm not looking for her respond, attention is just enough.

[night cloak]

Screen record it and block out certain things like pi

[night cloak]

3rd email

Que

[night cloak]

Huh?

This is strange

yup its strange i never see this before

Ok

Either you are trying to hack or you have been hacked

Bro said 3rd email

[night cloak]

Link with email

[night cloak]

Only 3rd email is link no phone no social

Do you have 3 email?

3 email or 3rd email?

Bruh

What is 3rd email

My Email?

[night cloak]

Where are you from

So I can translate

From My House

[night cloak]

Stop wasting our time

Where Are You from?

You are trying to hack a account from what I am seeing

LOL

Its my Account

I just Recover from a hacker

😂

You can Find My Old Chat In This Channel

Please #pubg-mobile

[night cloak]

You’re not serious

[static sleet]

Please contact the in-game customer service, @lament briar. Refer to subpoint 5.4 in #faq for further information.

Please be informed that we are unable to assist in any way with account-related issues through the community.

To protect your privacy, your message has been removed because it contains your e-mail and phone number, @lament briar.

[eager minnow]

rip. my pubg account hacked. im trying to get it back. i just gonna wait bc it says 14 working days

[storm lantern]

Hi I’m a NA player and I switched to Asia to try and see if there was FPP lobbies, when I switched servers it Asia was 150 ping but when I’m playing a match I’m over 300-412 ping is there anyway I can switch it to NA before the 7 days are up?? I can’t even play it’s so bad.

[feral forge]

Your only option is to wait for the cooldown to end.

[graceful plover]

#questions

[storm lantern]

Can I try a in game ticket ?

[feral forge]

You may try, but you will get a same response from them.

[storm lantern]

Dang ok well thanks

[sharp coral]

Hi

[pearl lodge]

Does anyone knows how works "A1 Activity pack"?

Price 1k uc but how you get them back?

[compact ledge]

Some users are stealing accounts by creating pubg mobile requests
They stole my account even though they didn't have account information.
I was 16th in first person European single

When I created a request to get the account back, I was told that I have to wait 3-6 months after a successful claim.

When I want to log into my account, it throws a new zero account.

I am using translation, some words may be wrong. I don't know English.

2 players from my team are victims in this way.By deceiving you and your system, our accounts where we deposit money are gone.

[vagrant tulip]

No one can steal someone’s account through the account recovery because they simply can’t have each and every question correctly. Also they can’t get your payments.

If the account you were using got recovered by their owner you can’t do anything, Though just for answering your question you can make a request to recover your account after 3 to 6 months.

[night cloak]

There is ways to get to some information and other ways to bypass support questions. I know it from other games using the same support system. Account phishing hasn’t been a thing in PUBG MOBILE, but maybe it is now.

[compact ledge]

You still insist on not understanding that, do you? They deceive you, they trick you. Damn you still insist on that.

[vagrant tulip]

You can’t bypass support questions, it’s either correct information or not, Other trash games are not PUBGM, Getting user information is the issue of the user not PUBGM as per the Terms of service the user is obligated to protect their account information.

[night cloak]

I am not talking about trash games, as you refer to them. There is other very big games.

[vagrant tulip]

If you have doubts regarding your account please contact the customer support through the email or ingame.

[vagrant tulip]

They’re not PUBGM 🤷‍♂️

[compact ledge]

I can't login, because they tricked you, the system deleted my links. The person who stole the account just shook my information.

[vagrant tulip]

What do you mean by shook your information? Can you elaborate?

[night cloak]

There are games:

1. Older
2. Partly bigger and more popular.

From their progress in support wise matters you might be able to learn something. There can be human errors in support systems as long as humans sit behind those conversations. Humans can be tricked.

[bleak portal]

Hello

S2GbarişG

[night cloak]

In order to restore access to your account. Please contact the ingame support service and prove that you are the creator and original owner of the account.

[vagrant tulip]

PUBGM Account recovery isn’t done by conversation so that you can trick an agent, The account recovery is done by the system supervised by the concerned team. It’s simple either the information provided is totally correct or not.

[compact ledge]

I hope you can translate it right, I'm using translate. I hope it translates properly. Look, I had a team, a treacherous attack was made on our team. One of my teammates' account was hacked. Then another friend of mine was stolen. Since I'm in the European Ranking and I'm the clan leader, they coveted my account. I think these people looked at my TikTok videos, when I uploaded a tip. While entering the Crew Challenge tournament, I got the authentication failed error, and I was kicked out of the game, and I couldn't log in again, when I tried to log in to my own account, it was throwing a zero account.

I swear to you that no one knew my account information but me. Two factor authentications, message authentication everything was clear

[night cloak]

There can still be errors in the process if someone who has spent his time collecting some info and making up a whole story around it. What do you think how some accounts sich as Wynnsanity‘s suddenly are being obertaken. To simply say such cases don’t exist would be ignorant.

[vagrant tulip]

No one are able to get your private information like logins, payments etc.

[compact ledge]

They can't get it anyway, but the problem in your system was that it didn't want the upload receipt, it just wanted to enter the date, and it happened when I uploaded a video on my Tiktok account daily.

[vagrant tulip]

There is no story to be said to the support try to understand and take a look on the form of the recovery, It’s simple 13 questions that are totally personal there is no place for human error by the support.

[night cloak]

You’ll have to tell that to the support and prove how you are the original owner. Here, nobody can recover the account for you.

[vagrant tulip]

Wynnsanity account was stolen months before the account recovery was even introduced in the game.

[compact ledge]

I already know that no one can take my private information, all I want is for you to find out who organized this treacherous attack. I passed the find, I want my account back. I am a 17 year old high school student. Is my labor really worth nothing?

[night cloak]

Yup. So there must be ways. It doesn’t help to just tell this guy he is wrong all along.

[native cape]

Hello is there any fix for the "gyroscope lag" Issue like there is a lot of latency difference in actual phone movement and player screen movement .
It literally makes the game unplayable

[vagrant tulip]

What about your login details like your old email and phone number and other links also tiktok ?

[compact ledge]

Look, I tried that too, so I came here to ask you for help. Since the person who stole my account from there received a successful request, I have to wait 3 to 6 months

[night cloak]

We can’t do anything here. We are just regular players like you. You may contact ingame support services.

[compact ledge]

Look, these are a deep cast. When they stole my friend's account, they took me to the lobby, said who knows our name, and kicked me out of the team. Our information is leaked in Turkey. Our ID numbers are visible through certain applications.

[native cape]

I wasn't playing the game since a year and yesterday I reinstalled and found this issue

[night cloak]

Try and refer to #996546243859853424 for that.

[night cloak]

Any further informations and details are of no use in here. You can try and speak to the ingame support.

[native cape]

And btw I am saying the issue for "bgmi" is this server answerable to that version of pubg or do I need to ask in a different server

[compact ledge]

Can you send me pubg mobile Türkiye discord server? I want to have a conversation with them. I'm having a hard time talking here. I cannot pronounce words.

[native cape]

Bgmi - it's for india

[storm flume]

Please do not use languages other than English, @compact ledge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

This is the official PUBG MOBILE server. Not BGMI.

[native cape]

Where can I find the server for Bgmi , do u have any idea?

[night cloak]

I am not aware of any. But you may try popular bgmi servers from big Influencers.

[light trout]

You can find official Discord servers for regional communities in #735483472432594994 3.1.

[worthy sinew]

You can always provide feedback/suggestions to help improve the investigation process or report any bugs you encounter during review via the in-game customer service. Your efforts will be appreciated.

[charred vale]

Any idea why i get account frozen for 24 hours?

[errant timber]

Hesabım çalındı nasil bildirebilirim

my account was hacked please help

[frozen yacht]

@static sleet @light trout

Hello, my character does not work after the update. I am a PC player

[night cloak]

You’ll have to elaborate that. What exactly happened or is the error? You may provide screenshots if necessary or open a feed in #996546243859853424 for your problem.

[night cloak]

A problem with logging in via the phone number, although all my information is correct, I get an error logging in (211), and is there a solution? My device pocox3 pro android 11 thanks.

[frank saddle]

If you have tried the solutions provided in this message: #questions message and the issue still persists, please contact the in-game customer service for further assistance [[1]](#questions message).

Generated using AwesomeQA AI

[grim depot]

my acc got hacked year ago i need it back someone conect phone number on acc

[forest flume]

before the Launch when are all in the start island i have a litle cinematic of my teamate and me in front an jeep and a dont want to have this anymore somoene can help me we sear with my friend in the lobby but we cant find the setting

[vagrant tulip]

You need to login through your email by obtaining a code then you will be able to login through phone number normally.

[light trout]

Please contact the in-game customer service regarding your issue. Only they can help you with this. Refer to FAQ 5.4 in #faq for further information.

You may also refer to this message: #news message

[broken cosmos]

Hi, i filed a claim for my hacked game account and i got it. I was able to login at first using given recovery email and OTP. But i signed out my account too many times( was shifting my vlan and everythkng from mh secondary accojnt to my primary hack recovered account)

Now when i'm trying to log in using the email,it's not sending me any OTP on my email. Because that accojnt isn't logged in for 15 days and was just recovered it's not lknked to any other media or link.

What should i do? Please help me.

[broken cosmos]

Also it shows completed when i click on obtain but it doesnt comes on my email

How to fix this issue

[night cloak]

How can I bind Facebook?

[outer elbow]

@celest shadow

[cosmic drift]

how to get “vanguard” title?

[junior birch]

Please refer to sub-point 3.27 in #faq for further information, @cosmic drift.

[green agate]

This should be done through the login menu, or through your Settings.

[night cloak]

Hello so somebody hacked my accounts from country Iran and used illegal programs (cheats) in my account is there anyway I could get it back Help me with this please?🥲

[frank saddle]

Please contact customer service for assistance and refer to sub-point 5.4 in #faq for further information [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[azure moat]

Anyone else getting really inconsistent high ms in Australia?

[night cloak]

Anyone can say the best sensivitys for 5 fingers

No gyro

Try YouTube.

[left basalt]

am waiting already minimum 50 days butt pubg not reply my apeal any boddy help me please😭😭

[outer elbow]

@static sleet

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[crystal bronze]

I'm sorry I know this is a PUBG mobile server but I have a question about PC. Is ANYONE else getting the weird drag/input lag when moving your mouse to look around? its excruciating and kinda makes the game unplayable for me. my gf is also having this issue after reinstalling it

[cyan citrus]

Are you playing the game on an emulator, @crystal bronze?

[crystal bronze]

no

I'm playing PUBG regularly on my PC

on steam

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @crystal bronze.

[crystal bronze]

oof idk where else to ask

o wel

[brittle wagon]

Hello I have questions about the third link by number I linked my number but i lost but i have all the links and I wanna change it how can I change the number without login in for 15 days!! If it’s important

Is there anyway to change third link!!! Quick ???

[stray gazelle]

Is there a List of devices which currently support 90 fps

[cyan citrus]

Sadly, no, @stray gazelle. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[cyan citrus]

You may contact the in-game customer service for further assistance if you have lost access to your linked phone number.

[brittle wagon]

Okay thxx ill see

[cyan citrus]

You're welcome, @brittle wagon!

[turbid hazel]

This is how the new week will open my nation

[green agate]

Please repair your client.

[cyan citrus]

Is it good now?

[tepid lily]

What was the date you submitted for appeal?

[toxic isle]

If i buy the 1-50 rp can i buy 50-100 rp levels after that and is there a time limit to complete 1-50 rp..

[alpine flower]

Ummm yes you could buy 50-100 later on
And nope I didn't have any time limit to complete 1-50

It's just a 100rp, but divided into 2 but duration is whole

[toxic isle]

thanks

[tawdry wind]

Anyone can give me uc

[olive geode]

Hello, can anyone tell me how i can get these rewards? I don't understand what is the specific mission

[cyan citrus]

You should need to win your matches in classic mode, @olive geode.

[cyan citrus]

There are opportunities to win different rewards including UC in #matches, #events, #cheating-news, and #1092923511019942039.

[olive geode]

Thanks

[cyan citrus]

You're welcome!

[night cloak]

I am having a issue where my game keeps getting choppy. I restarted my device and restarted the game itself but no changes are made. Normally I get 60-100 ms but for some reason the game shows that I have 20ms and when that happens the game starts to get choppy and freezes causing my game to be unplayable. It started happening early tonight. Is there something I can do to fix this problem?

[storm flume]

Please do not use languages other than English, @tame dirge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly spade]

Which device are you using?

[night cloak]

I use a iPhone 7plus

The game runs smooth on it but whenever the ms drops to 20 everything starts lagging freezing

[chilly spade]

You may refer to #faq subpoint 4.6 and 4.7 for a solution and more information regarding it.

[wraith owl]

GUY'S HELP ME

MY ACCOUNT GOT HACKED

[storm flume]

Please contact the customer service for further assistance, @wraith owl. Refer to subpoint 5.4 in #faq for further information.

[ashen island]

I got 14 Eliminations and Got A Chicken Dinner In A Match in Erangel.. But I didn't get any BP, EXP , Rating Points and Any Medal and other things.. Please Fix it and give me my BP, EXP, Medals, Rating Points etc Back..

[nimble forum]

@lime juniper Miss Their are some YouTube channels who are promoting hacks on daily basis
What they do is ( they private their videos at night to prevent from getting strikes & upload a new video regarding config files , hacks next morning !
Kindly Delete Their YouTube Videos As Soon As Possible For Healthy Gaming Environment Everyone Faces Cheaters In Game

YouTube Channels :
1 ) https://youtube.com/@OTRA_GAMING_OP

2 ) https://youtube.com/@Pranav33223

3 ) https://youtube.com/@slgconfig1

@lime juniper Kindly Look Please 🙏

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @nimble forum.

[nimble forum]

Today is my 4-5th day i reported them but they are still able to upload videos on daily basis these 3 cheaters uploaded a new video related to hacking today also @lime juniper pls take action against them 🙏

[dense orchid]

My account has been stolen. When I logged in again today, I found that my Metro Royal warehouse was completely looted. I don't know what happened, I just want to know the IP address of the thief and how he logged into my account

[storm flume]

Please contact the customer service for further assistance, @dense orchid. Refer to subpoint 5.4 in #faq for further information.

[sick shale]

Better to report it to the respective store/platform and not to share it here, @night cloak.

[open birch]

Where to send screenshots of weekly match even

[night cloak]

@sick shale Hey. I tried to find someone to help me appeal on my banned acc. but i got timed out for 7 days. Can u help me

[elfin thunder]

My character has 9 digits Id

[elfin thunder]

Bcuz of that I can't buy UC from other platforms

Any advice on how to do it ??

And when I am about to buy it says at least 10 digits number

[wide geyser]

Admin my channel was terminated by tencent without any violation policy can u help me to recover my channel

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @wide geyser. We may otherwise have to mute you.

[sick shale]

We are unable to assist with suspended accounts through the community. Please refer to subpoint 2.12 in #faq for further information.

[sick shale]

Are you using a regional version of PUBG MOBILE?

[elfin thunder]

Yes it's BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @elfin thunder.

[elfin thunder]

😦

Is it helpful if I use 0 in the start ?

So it will be like 10 digits ?

[sick shale]

We can't provide assistance for different games/regional versions.

[static sleet]

In the respective thread in the #matches channel.

[hearty finch]

Mera sawal itna ha k pubg m mein new suit bone walay ko remove kro bohat ganda lagta ha?

[storm flume]

Please do not use languages other than English, @hearty finch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hearty finch]

Could you please give me the link of Pubg Mobile pakistan.

[static sleet]

You will find the list of regional communities by referring to this reply, @hearty finch.

[open birch]

There is no option for massage i try to follow but it will load and nothing will happen

[static sleet]

Are you a winner of the weekly matches, @open birch?

[open birch]

Their place

3th place

3th place

[molten smelt]

How inside

[mellow burrow]

Can i report someone would they get punished if i got scammed popularity?
like they do pop exchange i sent first but they didnt send and left?

Just wondering

[sick shale]

No.

[mellow burrow]

So nothing happens to them?

[sick shale]

No, you should do such activities with your friends or people you know.

[mellow burrow]

oh ok tysm

[azure moat]

@sick shale Hi. Are there people from Australia complaining about ping issue recently? Or is it just me getting insanely inconsistent ping since this new update.

[night cloak]

How can i make my microphone to push to talk all the time

[rancid mountain]

@cyan citrus is SEAG safe to use?

[open mulch]

can you somehow optimize pubg for samsung a20s?

[night cloak]

Hold the mic

[wide lantern]

GUYS

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wide lantern. Remember to read through #faq before asking questions in the support channels.

[wide lantern]

HOW TO REPORT AN ACC WHICH ARE PROMOTING PUBG ACCOUNTS TRAIDNG AND SCAMS

[chilly spade]

@wide lantern please report online cheating content through this link: https://pubgmobile.live/report

[wide lantern]

How much time required to terminate there account

? @chilly spade

[chilly spade]

There is no exact time of suspension because Community Manager recieves enormous sum of reports everyday, however you can check your report status through this link: https://pubgmobile.live/status.

[wide lantern]

@chilly spade who to get pubg star frame is it possible from your weekly tournament @chilly spade

[chilly spade]

No, you cannot get PUBGMOBILE Star frame from Weekly matches. Please go through pinned message of #matches to get more info on weekly matches rewards.

You may refer to #faq subpoint 3.27 for information regarding Star frame and title.

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @warped pivot.

[ember hound]

@lime juniper how to join your star program? Started YouTube 9 months ago with 0 subscribers and now i have 4.3k subscribers, my content is #pubg-mobile and my PUBG ID is 5295779208 Living in middle east and representing your content from 9 months continuously

[celest shadow]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

[ember hound]

Should i wait or i have to do something?

[twilit quartz]

hi any one here who can help me for 100$ cash

[rigid ridge]

I payed for some UC and I only got the graffiti hat but not the set, why? :c

[cyan citrus]

Graffiti Whiz Set can be unlocked after purchasing a total of 120 UC, @rigid ridge.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @twilit quartz. Remember to read through #faq before asking questions in the support channels.

[rigid ridge]

Ohhh ty

[cyan citrus]

You're welcome, @rigid ridge!

[rigid ridge]

I noticed on the art there's also a mask so I'm probably gonna have to wait for that to be released on the silver shop I'm guessing

[next heath]

Hey i play tdm pubgmobile with my friend and from his screen he see me before i see him and we are the same internet same everything but in his screen he see me before while fighting .. and alot of player like that so i dead from 1 shot too many delay .. why??

[versed field]

Everytime i get uc i got uc minus deducted from my pubg account. But I haven't purchased uc from any unauthorized uc purchase sites, i purchase uc from ingame purchase and from midasbuy. Only official sites. But why this happen. How to report this and solve the issue. I can't even spin or open the crate from uc. Reply this

[left basalt]

help me please😭😭

[left basalt]

am already 50 plus day waiting butt am see clim still waiting😭😭😭

[charred urchin]

Guys any info about stygian suit winner announcement ? it says 2 june

[green agate]

If it has not been past the deadline of the standard 30 days for events, you will need to wait.

[storm flume]

Please contact the customer service for further assistance, @versed field. Refer to subpoint 5.4 in #faq for further information.

[turbid hazel]

In order to charge Ibraim Plus, I have to have a visa amount with me, because it costs 160 pounds, and it is not useful. How much is the tax? @green agate @green agate

[warm eagle]

How do I turn off the announcer voice for team death match?

[proud drift]

Hello there future conquerors, is there any fix server did not respond and bad pings?

[night cloak]

Hello, so I have an old PUBG acc wich is connected to my old twitter, but I deleted the twitter acc so I can’t login, anyone can help me? Sorry for my English, I’m doing my best XD

[frank saddle]

If your PUBG MOBILE account was connected only to your Twitter login, you'll need to recover your Twitter account first. Contact Twitter customer service at https://help.twitter.com/ to do so [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[night cloak]

Well thanks but it’s almost 90 day since I deleted it so they can’t recover my acc

Is there any option to get into my PUBG mobile account?
Because right now it’s connected to like nothing XD

[frank saddle]

You may try contacting PUBG MOBILE customer service for further assistance and provide proof that you're the owner of the account, as mentioned in #faq sub-point 5.4 [[1]](#questions message).

Generated using AwesomeQA AI

[night cloak]

Well I try!
Thanks so far

[lone moat]

Did they nerf the m16? Because I’m seeing in the game damage is significantly lower plus YouTube videos kind of show the same thing

[dull wagon]

I need help about my account in pubg mobile korean version, what should i do?

[frank saddle]

Please contact the customer service in-game for further assistance with your account in the PUBG MOBILE Korean version [[1]](#questions message). If your account was stolen, refer to subpoint 5.4 in #faq for more information [[2]](#questions message).

Generated using AwesomeQA AI

[dull wagon]

I lost my account's social media link

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @dull wagon.

Please refer to subpoint(s) 2.8 in #faq for further information, @dull wagon.

[scarlet kettle]

123

[vagrant tulip]

There is no tax from PUBGM, Please contact Google play store to check if there is a tax from your country.

[unique cliff]

2 days ago I installed PUBG for pc and it opened for me, now I wanted to play it but it doesn't open for me, (I have new pc and also powerful) what can I do? It tells me that the game is running but it is not, if I go to task manager it is not running

[mellow burrow]

which is the best servers for pubg mobile?

is mena good cuz im in it

[vagrant tulip]

This server supports English version of PUBG MOBILE. Please contact the relevant game support.

[vagrant tulip]

You mean ingame server?

[night cloak]

I answered all the questions but they keep saying the same

Dude they send me this already the third time

[neat gorge]

Strike on my account, please help me to recover it

Claimed by Tencent

I uploaded my own content videos like Clutches with my own voice over

Please help me to solve this issue

My All PUBGM videos removed and claim as a copyright content

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @neat gorge. We may otherwise have to mute you.

[deft raven]

Hi everyone 👋, how is it posible to get the influencer verify what is the criteria to get into the program ? Where can i apply i have friends with 1000 followers on tick tock and they are verified influencer.?

[sick shale]

Are you referring to specific title or role?

[deft raven]

The title , now they are 2 types as the named changed , is influencer and ultimate influencer, i am talking about the influencer i have friends wich are in these programs and they are getting each month new temporary skins to showcase and they have the influencer title next to their name

[sick shale]

Please refer to subpoint 3.27 in #faq for further information regarding this.

[deft raven]

Thanks Rebel but it's still not saying where you can apply for it or with who to talk about it but thanks for the help ❤️

[sick shale]

You can't apply for these titles.

[deft raven]

My friend spoke with someone on discord from Pubg Germany and that's how he got it.

[next tapir]

won this hat, but it doesn't show up in inventory or game mail. what to do with it? id: 5360592262

[floral spindle]

can someone link the google sheets to track reports/status?

[storm flume]

Please contact the customer service for further assistance, @next tapir. Refer to subpoint 5.4 in #faq for further information.

[heavy vortex]

that resource corrupted bs happened again and game stole my net for nothing

why isn't a bug fixed from 2 updates

👴👴👴👴

👴👴👴👴

👴👴👴👴

fix the bug

[unique cliff]

ok,thanks

[slender birch]

Minimum specs for pubg mobile?

[junior birch]

Please refer to sub-point 1.3 in #faq for further information.

[rustic mist]

Can someone explain the maxed challenge point bonus?

[light trout]

After reaching a specific amount or more, challenge points can be used to compensate the loss of points in a match. In this way, the challenge points are deducted instead of season points.

[kind crane]

Is there any discord server for pubgm kr?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @kind crane.

[rustic mist]

im talking about when you have max points

Also, what is this

@light trout @thin halo

[slender birch]

Thank you

[rustic mist]

@green agate Can you explain?

[green agate]

One of them protects your rating if you lose a game.

The other boosts how many points you get.

[rustic mist]

Ok and why does it boost my points

[green agate]

Because as it states, you triggered a team bonus card.

[rustic mist]

Ok and how do you trigger it

[green agate]

#questions message

[rustic mist]

@green agate Thats not the same thing

Im talking about the Trigger Team Bonus Point Card

not Challenge Points

[green agate]

From what I read, it seems you activate it by playing in a premade squad.

[rustic mist]

Thats not true

ive played in premade squads and havent received it

[green agate]

"Not both of them. First one is to protect his rank points from deduction when challenge points are used. Second one is when he got bonus rank points when Team Bonus Point Card is activated. Team Bonus Point Card increases rating points when teaming up with friends in a ranked match by 20."

[rustic mist]

And how do we activate a team bonus point card?

Where do we get one

[green agate]

It seems like they are from events.

From what I am seeing.

[rustic mist]

Gotcha. Thanks for the info. One more question. Where can we see the math behind the ranking system?

Or at least how it works

[light trout]

Such information is not publicly available. The rating points you get from a match depends upon your season tier, eliminations, assists, damage, survival time, rescues, and recalls etc.

Certain outfits are issued only for a limited period so that the players can try out those outfits. The permanent outfits can be purchased from shop or obtained from crates, events, achievements, Royale Pass rewards, and season rewards etc.

Your probably got it from Supply Crate, obtaining the permanent outfits from that crate depends on luck.

[delicate pumice]

welcome to the game

[azure moat]

🤫

[chilly spade]

If you are talking about PUBG MOBILE, you may refer to Developer info section in your play/appstore.

PUBG or PUBG MOBILE?

It was made by Krafton.inc. Please refrain from asking question not related to PUBG MOBILE, thankyou!

[chilly spade]

Refer to my response again^^ @night cloak

[rustic mist]

r u sure that rescues help?

[compact delta]

How can I fix this bug? I repaired the game, then I deleted and installed again. But it didnt fixed

[cyan citrus]

How often do you encounter this issue, @compact delta?

[compact delta]

Almost every match after the 2,6 update

[cyan citrus]

Please submit a report of this through #996546243859853424 in compliance with the channel's guidelines, @compact delta.

[cyan citrus]

Through your inventory.

[glass wraith]

Why my account is being flagged as High risk?

Two of my accounts are flagged as high risk

[tired fractal]

@lime juniper can i dm you?

[chilly spade]

No, if you want to talk with error privately then please create a private thread here and ping Error in the thread. She will look at your messages.

[pseudo prawn]

Am allowed to ask for help with a certain achievement? I don't want it to sound like begging.

[pseudo needle]

does any one have this bug that you cant spirint in ranked mode?

[green agate]

#1092960389219766342

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pseudo needle. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[valid gyro]

HOW TO REPORT . ITEMS & CHARACTERS IN PUBGM WHICH ARE AGAINST MY RELIGION & PROMOTE GENOCIDAL & CORRUPT CULTS & GROUPS IDEOLOGY ??

@everyone

[storm smelt]

How do I report a player who has modified files and I have a video of him playing cheats?

[frank saddle]

To report a player who is cheating, you can use the in-game report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search [[1]](#questions message). Additionally, you can report online PUBG MOBILE cheating content through this link: https://bit.ly/3soBavK [[2]](#questions message).

Generated using AwesomeQA AI

[hollow heath]

If i play with a hacker do I also get 10 years banner?

@cyan citrus is there a pdf explaining all the bans duration

[cyan citrus]

The penalty for repeated group w/ cheaters behaviors depend on the circumstances. In general, the penalty will increase with the number of violations, as well as for severe violations, @hollow heath.

[hollow heath]

So no 10 year ban direct?

First ban 1 week then 1 month like this?

[cyan citrus]

All account suspensions are issued based on the severity of the violation, @hollow heath. We cannot provide further information in this regard.

[hollow heath]

If I join a random lobby with 3 random players and they are cheating do I also get 10 years ban ?

Doesn’t make sense 10 years ban on random matchmaking

[cyan citrus]

Player behavior and data is analyzed in aggregate. You will not be punished for inadvertently teaming up with a cheater from time to time, but repeatedly and actively teaming up with a cheater will result in penalties. Regarding the duration of the suspension, please refer to my previous response again and we will not be able to provide any further information in this regard.

[sharp urchin]

Hi,

I lost my Facebook account which is linked to my PUBG account. But for security I added my phone number as a 3rd link. But now when I am trying to login through my phone number it ask for OTP.

When I click on obtain then I didn't receive OTP any single time. I tried this from last 6 months but every time I didn't receive OTP on my linked phone number.

[cyan citrus]

Please try to contact the in-game customer service for further assistance with this usign the Help option located at the login menu, @sharp urchin. Let us know if the issue will not be resolved through the customer service and share a video recording of your conversation with the customer service.

[sharp urchin]

I tried to resolve that problem as well.

But every time there is a bot who is sending articles related to that issue and I never talk to the in-game live agent who can help me

[cyan citrus]

When did you contact the customer service last time, @sharp urchin?