questions

[opal sorrel]

Bor ben türküm

[storm flume]

Please do not use languages other than English, @opal sorrel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[opal sorrel]

Ok

[junior birch]

It only has 2 chances to reset if you don't like the current offer. Note that the chances are reset after <t:1682899200:t> in your local timezone. You can also reset your current offer 3 times for 50 UC for the bonus amount category and 30 UC for the purchase amount category.

Please refer to the replied message, @opal sorrel.

[vast basalt]

Does anyone know what time conq tier resets in north america

[cyan citrus]

The Conqueror tier is updated every day at 00:20 UTC, @vast basalt. This is same for all servers.

[drowsy crater]

?

[hot crest]

it wasnt a head shot because my helmet wast damaged

[vagrant tulip]

Do you have the death replay video ?

Because you can’t just make a statement without any proof backing it up

[native anvil]

Possible reasons for different sensitivity perception on mobile devices with the same sensitivity setting and size include differences in refresh rate, input lag, hardware, and software. A higher refresh rate can result in more responsive gameplay. Input lag can make a device feel less responsive. Differences in hardware, such as processing power and RAM, can affect gameplay. Differences in software optimization can also result in different performance.

[zenith iris]

Hey, I wanna know if buying UC from this site is legal or Violates TOS
https://www.epinciniz.com/game/pubg-mobile/global

[sonic cloud]

the only legit and official site is midasbuy.com

[zenith iris]

I wanna know if it violates TOS or not.

[sonic cloud]

you won't break any rules. you just risk not getting the product you paid for

[sharp jungle]

how i can gen invite code to beta virson

[zenith iris]

Does that mean it doesn't violate PUBGm TOS? Also what if I promote people to purchase uc from here?

[hollow heath]

It’s been 4 days the Facebook page is still up after reported

Here is the page id - 100065650050874

[zenith iris]

You need to wait patiently. As informed you already, you can always track your report status from the link ** https://pubgmobile.live/status **
[And make sure to look on Reports section 🫠 ]

[cyan citrus]

You can get it through this event:

[sharp jungle]

I am not eligible
Are there specific conditions?

[alpine flower]

#opportunities message

Refer to this

[slate kernel]

hello

i have a problem and I want it's solution 🙂

I need help as quick as possible.

[tawny zinc]

can u give me the link for account. because i lost my account on the fishing link in february, and now i don’t now, what i need to do, for recover my account, please help me guys! 🙏🏻

how can i connect with a human in technical terms?

[storm flume]

Please contact the customer service for further assistance, @tawny zinc. Refer to subpoint 5.4 in #faq for further information.

We are unable to provide assistance if you do not ask a question or state a problem, @slate kernel. Remember to read through #faq before asking questions in the support channels.

[slate kernel]

I sold my old phone, and now i bought an iPad. I wanted to log in but it says i got to get to the old phone, while I have all of the information with me, I have the Facebook which is linked to the Account and phone number and etc. But it just doesn't wants me to log in only but getting a code from my old phone. Please If anyone could help i would be thanking you.

[native anvil]

Please provide a screenshot of the issue you are encountering. Please ensure that no personal information is visible in the screenshot.

[slate kernel]

I got it but it's arabic

if it's alright

[worthy sinew]

UC purchases made through unauthorized channels is a violation of rules which can lead to in-game penalties. For more information refer subpoint 3.25 in #faq. Consequently, promotion/advertisement of any such websites/channels is violative of PUBG Mobile's ToS.

[uneven zephyr]

I am a dedective in Pubg.I want do a feedback a something. Where ı must?

[native anvil]

Have you lost this phone number?

[zenith iris]

Thank you for the clarification.

[worthy sinew]

You are welcome !

[slate kernel]

I got it, but i get no notification code

[native anvil]

If you have any feedback or suggestions related to the game, please don't hesitate to share them in #996458713126797405.

[native anvil]

Please make sure of the following:

▫️ Switch your network connection between Wi-Fi and Cellular.
▫️ You are in an area with good cellular coverage.

Otherwise, you can try again later, as there is a daily limit on the number of verification codes that can be sent. You should also uninstall any apps that might be blocking spam messages from your device. If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[slate kernel]

dude everything is good, and maybe idk if it's lost too or it's written wrong idk what to do tbh

[dense coral]

But ipad pro 2018 has same refresh rate as pro 2022, so it should be identical..

[uneven zephyr]

But ı dont have any tag. It says I need a tag to post here.

[native anvil]

Please be advised that moderators of this Discord server are not affiliated with the customer service, so unfortunately there is nothing we can do to help you with this. You can contact customer service within the game for further assistance.

[slate kernel]

It's about reporting only, I need to speak to somebody so i can get everything easy in hand.

[native anvil]

You may use this option to include tags.

[native anvil]

We only moderate this platform, we are not customer service representatives. To reach customer service, please use the in-game option. Refer to subpoint 5.4 in #faq for further information.

[slate kernel]

alright thank you.

[native anvil]

You're welcome!

[slate kernel]

i have another question

[uneven zephyr]

Thank you so much 🙂

[native anvil]

Sure, what is your question?

[native anvil]

You're welcome!

[native anvil]

As I mentioned in my previous response, there are multiple factors that could impact this issue, not solely the refresh rate. I suggest referring back to my previous response for further clarification. Additionally, it's worth noting that the reasons provided are not an exhaustive list, as there could be other factors at play.

[ocean stream]

I want the pubg world of wonder server

I cant join from the game

?

[native anvil]

You can find the server invite link here: #news message.

[ocean stream]

I have a question
How i will know that i will become a creator or not

[native anvil]

Have you submitted an application to become a creator?

[upbeat pumice]

hi dear moderator @native anvil kindly let me know, where i can see my side reported cheating content result ? as i have filled too many forms so i want to track that what was the result and action ? also keep reporting some of cheating content ?

[ocean stream]

Yeep

[native anvil]

If your application gets approved, you will receive a response through your in-game mail within 7 days.

[ocean stream]

Thank u very much
Can i ask u a question
Wher are u from😀

[upbeat pumice]

i filled discord server provided form sir, i did not reported hacker in game, i am asking regarding reported form for some of cheaters like youtube channel, tiktok, instagram and so on.

[native anvil]

To check the status of your report and see removed content, please go to: https://pubgmobile.live/status.

[native anvil]

You're welcome. ||Egypt.||

[upbeat pumice]

very hard to see and check even i cant save it so i can check by applying filters on excel sheet.

lots of people also doing selling content accounts at telegram and likee app so where we can report their account ?

[native anvil]

To report cheating services, such as cheat programs and apps, please use the following link: http://cheat-collect.pubgm.cc/.

[delicate raven]

Just saw a complaint of a player. He says his account has been hacked and the hacker has already filed a successful claim and reclaimed it. Now he can't also make a claim .
Can you guys do anything in this regard?
He says he has spent a lot of money on it
@native anvil

[native anvil]

The necessary information must be provided completely, correctly, and accurately for the request to be accepted. It is possible that the player shared this information with someone or in some way. In any case, they can contact customer service for further assistance. If they are unable to submit another request, they can follow this method to contact customer service and explain the issue.

[stark plank]

@lime juniper Hello, you've made it really difficult to get legendary items in chest openings. We open dozens of chests, there is not a single useful material. Some of them are already silver particles.

[spice steeple]

hi i want speak with pubg support or some admins because i have a big problem

[cyan citrus]

Which crate did you open?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spice steeple. Remember to read through #faq before asking questions in the support channels.

[heavy flame]

is anyone here free to play pubg ranked or unranked?

[storm flume]

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @heavy flame.

[mortal delta]

Hi all. My pubg mobile account has been hacked. How do I contact support

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance compromised or stolen accounts. If you have a phone number linked to the account, please enable secondary verification through your Account settings of the game, @mortal delta.

[mortal delta]

The fraudster has changed the data. How can I recover access to my account?

[cyan citrus]

Do you still have access to your account, @mortal delta?

[mortal delta]

Where can I contact support in game?

[mortal delta]

Nope

[cyan citrus]

Please follow the steps provided here to submit an appeal to the customer service regarding your account recovery, @mortal delta:

#news message.

[harsh breach]

Why does a white screen appear when logging in with a Twitter account?

[cyan citrus]

What is the device you are using, @harsh breach?

[harsh breach]

ios

[cyan citrus]

Please try to perform a routine repair of the game from login menu and reset your device network settings through device Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Restart your device and try to log into the account again, @harsh breach.

[harsh breach]

Well, I will do that, thanks

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @round bough.

[harsh breach]

@cyan citrus
Ok, my brother, a question. I want to change the ip of the device that was captured in the system. How do I do that in the ios system?

[crimson mesa]

can you guys help me

my account as be hack and i cant login

[alpine flower]

By switching to different wifi
Or you can contact your ISP to change it

[alpine flower]

Suggested to do this

[young forge]

Hi!
Does EXP 1,5/2x Card works in Arena Mode?

[arctic magnet]

I'm trying to reset my password but I never receive the email with the code. Anyone else having this issue?

[alpine flower]

Contact in-game customer support

[crimson mesa]

me

[arctic magnet]

Weird, I checked my spam blocker and everything is good

[night cloak]

Hello, it would be to know if there are here separate salons by different languages: French for my part, or if you have a server to advise me French if you know one? My English is not very good so..

[sick shale]

You can find the regional communities in #735483472432594994 subpoint - 3.1.

[night cloak]

Thanks !

[meager bolt]

Is Twitter still supported for log in?

[cyan citrus]

Yes, you can log in normally for now but it is recommended that you link your PUBG MOBILE account to some other login method as well, @meager bolt.

[junior birch]

You can only purchase it once.

[harsh breach]

I did that, but the problem also did not solve because the device is reconnecting via the old ip

[stark plank]

Classic, material, premium. Lighten it up a little please. 🙏

I also buy a royal pass membership. More products were coming out before. Now collect 30 coupon. The odds got harder.

[cyan citrus]

The items you obtain from crates totally depends on your luck, @stark plank. The odds for different types of items are mentioned in the crates. This is unfortunately something we cannot help you with.

[errant sandal]

Hi today i changed my id name and i mistakely changed it wrong is there any you can help or If i close my pubg account for 7 days or get a new card will it work

[cyan citrus]

You will unfortunately have to use a new rename card to change your username again, @errant sandal. You can only use 1 rename card in 24 hours.

[errant sandal]

no no

i dont have a rename card

can i close my id for 7 days then get it will it work because return gift says ends after 20 days

[cyan citrus]

You can purchase rename card with 180 UC through Shop > Treasures.

[errant sandal]

no free one that comes after 7days of id not use

hello

[cyan citrus]

You should wait for the current event period to be over to be able to participate in the event again, @errant sandal.

[night cloak]

Ey wsup all

[cyan citrus]

Hello! How may we help you, @night cloak?

[night cloak]

Quendi

u can help me when u say u can help me but not the game-in support pls 😂

1 month is enough to stay away from my account

because its not stolen or something others

after i delete game and load it again

then i cant join in my account

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

🤦🏻‍♂️

[latent pecan]

Hello
My Samsung A52 supports FPS
But it is not present in the settings, please help as soon as possible

[harsh breach]

Is this event available to all countries?

[cloud plume]

Not sure
But i have it in my country

[cloud plume]

Processor higher than snapdragon 820 have 60 fps option i think
Samsung a52 have snapdragon 720 which unfortunately don't support 60 fps

Is there any form where we can request for 60fps for our devices?

[stark plank]

Alright. Thanks for the explanation though.

[cloud plume]

Winners announcement when?

[latent pecan]

In other games, 90 fps, why is PUBG 40 fps?🥲

[cloud plume]

Which other game is 90 fps?

[latent pecan]

genshin impact new state mobile

[harsh breach]

Is there really a similar event in Pakistan?

[cloud plume]

Not similar
Same

[fleet bramble]

What's the emote where your arms are crossed called?

[cloud plume]

Any recorded clip of that emote you mentioned?

[fleet bramble]

@cloud plume best I can do is a screenshot of a youtube video thumbnail

[cloud plume]

Try finding the video from your YouTube history and record the clip

[tired fractal]

how is this possible?

[spiral wharf]

Hello, I want to speak with one of the officials here

Why did you bring me out of the chat!! Even here there is no help why this racism

[glossy sable]

You need to contact the MENA Community Team regarding this, not us.

[sick shale]

As far as I remember there is an item you can find to spawn vehicles (similar to flare gun). Regardless of this, such minor glitches have possibility to happen.

[spiral wharf]

Who will I contact!!! Those in charge there are the ones who do those things

[glossy sable]

You said moderators. I said Community Team.

[spiral wharf]

I'm going to post a clip explaining everything and all the racism inside Discord

[glossy sable]

Have fun.

[sick cipher]

How?

And why?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @sick cipher.

[mystic kayak]

can someone tell me if these items expire after the event?

[native anvil]

The Mythic Forge is a lasting feature. The prize pool and redeemable items update periodically without affecting forge progress, @mystic kayak.

[harsh breach]

All right, thank you, brother

[regal brook]

How are we supposed to finish this event and collect it’s outfit when the maxed out points we recieved from it are 370 and the event ends in 1day?

[deft path]

How can fix this problem?

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[cloud plume]

If my memory serves right i think we had similar issue in an event in past
But after this event end another event starts with same reward
Let's hope we can get the same again this time too

[cloud plume]

No worries brother 😊

[native anvil]

You can find the server invite link here: #news message.

You're welcome!

If your application gets approved, you will receive a response through your in-game mail within 7 days.

If you have not received the results of your WOW Creator application within 7 working days of submission, it means that your application was not approved.

[mystic kayak]

@native anvil
ok thank you so much

[native anvil]

You're welcome!

[night cloak]

How to send pictures to pubg it’s not working from email

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @daring torrent.

[night cloak]

How to send pubg mobile a picture

Because from email it’s not working

[native anvil]

Is your inquiry related to an issue with your PUBG MOBILE account, @night cloak?

[night cloak]

I can’t send the information

About zccount

Than I have this

[native anvil]

Have you experienced this issue before and if so, how frequently?

[night cloak]

i answered questions 3x and i got this multiple times

I still have a question I want to send a photo to pubg but via email is not how to send?

Is not working

[native anvil]

Please ensure that you have a stable internet connection. Additionally, try switching between Wi-Fi and cellular networks. If you are using Wi-Fi, restart your router, wait for 1-2 minutes, and then restart the game. You can also attempt to change your DNS settings, which can be found in #faq sub point 4.3 for more detailed instructions, @night cloak.

[night cloak]

I have good wifi my ping is rarely 10

But i will try more often

[night cloak]

It’s not working

[native anvil]

If you have tried the suggested solutions and the issue persists, we recommend performing a routine repair of the game from the login menu and restarting your device. If the problem still persists, please try again at a later time.

[night cloak]

I’m soo mad

Bro why that

I did everything what you said

[flat bobcat]

Has anything changed to match making very recently? Games have become insanely hard last 3 days, with 3 k/d players playing like gods - are emulator players now mixed in with mobile players?

[frank saddle]

Emulator players are not mixed with mobile players in matchmaking [[1]](#questions message). However, there is no information about recent changes to matchmaking.

Generated using AwesomeQA AI

[cloud plume]

Matching with random is messed up for me
Everytime i play with random
All are bots
Lvl 35 to 45 players

Can't say about the emulator
Bypasing emulator was easy back then(2019) but now i don't know

[flat bobcat]

Maybe they have made changes, they’ll never admit it though. It’s crazy. I’m averaging 1.5 kill pet game over the last 20, and have a 4.3 k/d.

Everyone suddenly became amazing, so something’s changed.

[silk oar]

am facing an issue, when i open the game the screen gone black and still waiting but game not loading any data

i have a90 5g mobile which is too good device for pubg mobile.

[cyan citrus]

From where did you download the game, @silk oar?

[red niche]

Am I missing something cause I can't spend my premium crate vouchers?

[cyan citrus]

Premium crate is not available at the moment, @red niche. When it will be available, you can use your vouchers.

[pulsar lily]

how to get my hacked acc back ive spend like 200$ dollars on that acc😭

[sharp jungle]

What is the solution?

[pulsar lily]

Why i cant click anything?

[night cloak]

It’s not working

I have that too

It’s working

Thank you everyone

For helping me

[pulsar lily]

@cyan citrus @light trout
Any idea why this happend?

[pulsar lily]

How did you settle that problem?

[vague saddle]

Only ?

[pulsar lily]

Yea

[night cloak]

Come prive

Iknow why you can’t typ

if you can read well it says from 30 days ago

So you need go to two mont ago

And than you can click

so everything you bought on pubg from 2 months ago you have to write down and when

Than you can click

[river wave]

Hi

Any one here

[ionic slate]

Me i guess

[river wave]

I have a problem with my account in the game. Is there an employee here?

[frank saddle]

No, I am not an employee. For official PUBG MOBILE support, contact the in-game customer service or email [e-mail] [[1]](#questions message).

Generated using AwesomeQA AI

[river wave]

I have messaged this site a lot and have not found any answer so far, no one is answering

[ionic slate]

Try asking @cyan citrus when available

[river wave]

Thanx

[ionic slate]

Explain the issue so they can help further

[river wave]

I well

[pulsar lily]

Well i didnt bought anything 2 months ago

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[junior birch]

The limit to be a tester has been exceeded. Please try again later or wait for further announcements which will be sent within your in-game mail.

[junior birch]

Please try restarting the game. If the issue persists, then try performing a routine repair and try again.

[junior birch]

If you reached out to the in-game customer service and a response still is not expected, then please wait patiently as the customer service receives an enormous amount of requests every day.

[river wave]

I have contacted them repeatedly for more than 15 days and have not found any answer

[night cloak]

guys can someone help me my account was stolen

[junior birch]

We are unable to provide further assistance regarding your query as we are not affiliated with customer service either customer service representatives. So, please wait patiently as the customer service receives an enormous amount of requests every day.

[junior birch]

Please contact the in-game customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[night cloak]

Saif op

Saif for mod,, again

guys can someone help me my account was stolen

[junior birch]

Please refer to my previous response, @night cloak.

[austere root]

hello, I need help with logging into my account, I have already tried everything, it did not help, up to rebooting the phone to factory settings

[river wave]

I said it above I did it more than twenty times and over the course of fifteen days there is only one autoresponder

[jolly portal]

Hello, dear pubg company, I want to introduce an online cheat, I went through all the steps, but I don't know which 12-digit number it wants in this empty house, does it want a phone number or my game ID or my Discord ID?

[austere root]

Dont spam

[jolly portal]

@austere root ohh it is not spam at first i did not sawed my messages

[feral forge]

Your in-game numeric user identification.

[jolly portal]

Did you mean my pubg id?? My game id

[frank saddle]

Yes, they were referring to your numeric PUBG MOBILE user identification [[1]](#questions message).

Generated using AwesomeQA AI

[jolly portal]

Ohh but i did its 11, and they told it should be 12 they didn't accept it😞

[austere root]

Id auh 11

[jolly portal]

Yes my id was 11 and they want 12 numeric user identification!!

[austere root]

Probieren

[worthy sinew]

You can use any 12 digit numeric value of your choice as an Identifier, @jolly portal . If you wish to be considered for rewards, use the same identifier in all your future reports. Refer to #cheating-news channel for further information on this.

[austere root]

Ales

[jolly portal]

Can I have a custom 12-digit ID without any ID from any program?

[alpine flower]

Yes any custom 12 digit make sure it's a secret no one knows

And use the same every time

[jolly portal]

Ohh thank you bru i didn't know how to thank you at all thanl my freinds thank you!!!

[alpine flower]

Contact in-game customer support for account related issues

Only they can help you

[austere root]

i tried it didn't work

[jolly portal]

Guys can i ask one more Question?? Plz?

How pubg is call me back for my Reward, to give me my reward?? 😜

[austere root]

here is a screenshot

[jolly portal]

Hello I've one more Question guys, how pubg give me my reward after verifying the cheat!!

@austere root did you tried the VPN use a vpn and then open your acc!!

[worthy sinew]

Refer to this message @jolly portal

[austere root]

Yes

[jolly portal]

@worthy sinew thank you bro I'll do it!!

[worthy sinew]

You're welcome!

[jolly portal]

@native anvil Hello Bro How to provide my 12 digit id to the community?? Is the community has an ID OR Something like it??

@austere root i don't have any idea bro?? 😞

[zenith iris]

@jolly portal You need to report the cheating contents thru the forum. Please refer to the subsection 5.2 in faq #faq message
And about 12 digit identifier, as said by Yasser #questions message You can create it yourself and use it every time you submit report to be eligible for Rewards.

[jolly portal]

@zenith iris and bru i know a Telegram group that use bugs to active green body cheat and its upload every kind of cheats but i don't know how to report that to community of pubg and get my rewards in the website there's no option for Telegram... Bru can u help??

[zenith iris]

The answer is it's not possible for telegram.

[jolly portal]

So you say i should send the prefect cheat for Community @zenith iris

[zenith iris]

Are you using some translation tool? 😅 I cannot understand what you mean. Try being straight forward in your native language while using a translation tool.

[jolly portal]

@zenith iris yeah bru some times😂
Bro i mean how to report that Telegram group for community it's a cheat source bro the Owner of This Group usimg Bugs To active the Cheat!!!

@jolly portal at hear its using not usimg😅

[zenith iris]

You can reproduce the following steps:

1. Visit the channel.
2. Click on the three dots on the top right corner of your device screen.
3. Click on the report option and select the suitable reason.

It's the only thing that can be done.

[jolly portal]

@zenith iris okey THX Bro I'll try❤️

[night cloak]

@light trout is that the official link?

Bc I know it differently

[ancient cedar]

Yes, you can find it in the form which is used to report online cheating content.

[night cloak]

I don’t see the purpose of giving region, age and ID of myself.

[ancient cedar]

Neither do I but it is what it is.

[night cloak]

http://bit.ly/3ZCEgg5

This is the link I know

[ancient cedar]

Maybe by the "User ID" they mean the identifier.

[night cloak]

Ohhh so your link is for cheating content outside of the usual social networks.

Whatever ahah, I was just making sure that you don’t share some scam link

[keen totem]

do events that we had in the past come back at any point or was that the only time the were shown?

[flint trout]

Wanna do a question , how long ?

[regal brook]

My question was not answered @lime juniper

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young venture.

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.

[glossy sable]

Where does that link come from, @ancient cedar?

[regal brook]

Hello moderators y’all awake

Answer the question why won’t events let us claim the reward why aren’t there enough points

[ancient cedar]

Here, @glossy sable.

[glossy sable]

Alright.

[ancient cedar]

If that link and website is functional, the moderation team should be aware of it themselves. :V

[swift sedge]

Hello anyone here from management? @lime juniper @static sleet

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @swift sedge. Remember to read through #faq before asking questions in the support channels.

[swift sedge]

#faq guys i want to play NA SCRIMS i am new her need server so that i can play pubg scrims can someone please help me

[storm flume]

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @swift sedge.

[dull hamlet]

Iphone 14 pro max when recording Pubg Mobile . The fps drops to 60 fps , even though it supposed to be on 90fps does anyone know how to fix it??

[frank saddle]

Ensure that the "Record at 60 FPS" setting is disabled in your screen recording settings [[1]](#questions message). If the issue persists, keep an eye on the thread mentioned in Answer 3 for updates on FPS drop issues [[2]](#questions message).

Generated using AwesomeQA AI

[cloud plume]

Anyone knows the winners of this event
Or how can i see the winners?

[azure tulip]

Also this

[cloud plume]

What was the last date of this event?

[worthy sinew]

Just curious. Wasn't this exclusive to the NA Discord server?

[austere root]

hello, I need help with logging into my account, I have already tried everything, it did not help, up to rebooting the phone to factory settings

[junior birch]

Please refer to sub-point 4.4 in #faq for possible solutions.

[zenith iris]

That is functional. But reporting thru that link won't result in faster processing. Or maybe ppl reviewing on that site are quite busy these days.

[topaz mural]

😭

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @topaz mural.

[spark copper]

I want to report this player

hope the publisher considers

[zenith iris]

You can report the cheaters here http://bit.ly/3ZCEgg5

[pulsar lily]

Anyone here?

I need some help

My account has been hacked

[frank saddle]

Please contact the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for more information [[1]](#questions message).

Generated using AwesomeQA AI

[pulsar lily]

And i got into the account back

[spark copper]

This player plays that version of VNG admin

[slate timber]

Hi guys, how do I get my account back if I use facebook to login, and my facebook account is hacked and deleted..

[native anvil]

If the Facebook was the only login method connected to your PUBG MOBILE account, you will first to need to recover access to it by contacting the respective customer service of that social media account: https://www.facebook.com/help.

[slate timber]

Hi! Thanks for the reply! I tried contact them many timesss, they just dont reply.......

meta is really going down

[native anvil]

To recover a lost or compromised PUBG MOBILE account, please follow these steps.

[native anvil]

Unfortunately, this is the only option available as your account is solely linked to Facebook and not any other login methods.

[slate timber]

Thank you! I will give it a try

[native anvil]

You're most welcome! Good luck with it!

[regal brook]

@native anvil why are there only 370 points in an Event where the outfit costs 500

@green agate

Whomever is the moderator we need answers

Am i to spend my points or wait

[native anvil]

Hello, I have already forwarded this matter to the community manager. I will keep you updated if there is any news regarding this issue.

[regal brook]

Do we spend our points or wait

[native anvil]

The decision is yours.

[regal brook]

The descion is not mine when we clearly have a trillion dollar company game who only cares about it’s money

Thousands of glitches that the community screams at their faces everyday and not a single response.They want us to feel rage and anger so that our emotions become even more linked to the game

[night cloak]

If I go to fb settings and remove my account from there will my id be lost?

[night cloak]

A trillion dollar is too much. Multi billion is better

[mint sandal]

My last match was yesterday

The 100 point (elite) mission of week 4 that came today is over

Can you solve this glitch?

Otherwise it will be a big loss for me (uc)

[cloud plume]

The elite mission is counted complete when the match is over
You ranked 15
You should have waited for that match to end in real time
As you noticed you rp limit might be same as before

[night cloak]

<@&481161015728406538>

[feral forge]

As far as I know it does not unlink your Facebook account with the game, but still we do not recommend you to do so.

Also, please be reminded that the moderator role mention is only reserved for server-related emergencies.

[fair bloom]

Who to check rank ?

[zenith iris]

Rank? Can you be more specific where you are referring to?

[night cloak]

Ok

[night cloak]

If you are asking how, then see the Season bar and click on it or swipe from left to right on lobby. Your rank will be shown on top right corner alongwith your kd

[azure tulip]

Idk my friend sent it to me

[azure tulip]

May 2

[worn crystal]

Why mummy outfit players seems so much better than most outfit players?

[cloud plume]

Confidence by wearing extra mythic

3-4 kills per match but when i pickup mummy outfit
Boom
8-9 kills per match

[night cloak]

Skillwise players cannot buy improvements by getting extra exquisite outfits. The only reasons for what you stated could be that people who invest bigger amounts of money might also play well and as Senpai said the confidence or -feeling you get.

Generally, outfits do not improve your skill. I have seen and witnessed mummy-snakes that play like victors in their hearts.

[cloud plume]

Players who spends money in game
They don't just play like others messing around
They play seriously

[night cloak]

Not all, but yess, generally I would agree.

[cloud plume]

[worn crystal]

Mummy’s gives superpower

[cloud plume]

🤣🤣no

[night cloak]

I would like to see that theory proven, but speaking logically: It unfortunately doesn’t. Just a little confidence-boost (possibly) as Senpaii stated.

[worn crystal]

How’s matchmaking lobby organized

Ace tiers are all equals ?

Meaning as long as I am ace I am going to be in the same lobby as ace master or whatever

[night cloak]

Well, there should technically be some kind of skill-based-matchmaking as far as I am concerned. But as a player in silver you will bot only match other silver ranked players and in ace you will not only meet other players from ace, though the chance that you meet a player from silver obviously decreases the higher your rank is. If you are aiming and playing in higher ranks such as Ace Dominator and Conqueror you will meet a majority of players with higher ranks (ace master to dominator) as well. That doesn’t necessarily mean the whole lobby is on one level simply because there is many different ways to achieve higher ranks (aggressive; passive playstyles).

[worn crystal]

Thanks !

[terse dawn]

I deleted the game from 1 year ago

I didnt open it

This week i got this email

So i downloaded the game to see what happend

I found the name changed and the flag also

I dont know how that happend

I tried to talk to support ig but no one answered me

What should i do?

[native anvil]

Are you saying that your account has been compromised, @terse dawn?

[native anvil]

Are you currently able to access your account?

[night cloak]

Well, bugs sometimes might influence your ingame experience. Make sure you land on very top of the building properly. You can also do it in an unranked match, so your game stats don’t potentially suffer from focusing on pass missions.

Apart from that I can tell you nothing but to try again.

[misty spoke]

@native anvil
I heard PUBG no longer work woth twitter and we should unlink twitter and link with other social media , is that right ?

[night cloak]

Yes, that is possible as long as the specific mission does not explicitly state that it can only be accomplished in a ranked classic match.

[hollow heath]

how long wil it take for pubg to remove this account selling cheats? i cannot find the progress report on excel
100065650050874 this is the account id for facebook page

[night cloak]

Refer to this message please: #news message

[misty spoke]

Thanks , so it means it is better not mean we should remove it thanks❤️

[native anvil]

While it is still possible to use Twitter as a login method for your PUBG MOBILE account, it is highly recommended that you link your account to an email, phone number, or other social media account. It is not advisable to rely solely on Twitter as your only login method. For further information, please refer to the following announcement: #news message.

[misty spoke]

Thanks friends ❤️❤️

[native anvil]

The community manager receives an extremely high volume of reports every month, with the number of reports sometimes reaching up to 30,000. These reports are reviewed by the community manager, who deletes any cheating content. Please be patient, as there is no specific timeframe for the deletion of content/pages, but rest assured that it will be removed as soon as possible.

[cloud plume]

My friend don't remember now what mobile number he linked and now he wants to unlink the number
What should he chose?
@native anvil

[frank saddle]

Your friend cannot unlink the mobile number, but they can change it [[1]](#questions message). They should contact support for assistance with changing the linked mobile number.

Generated using AwesomeQA AI

[terse dawn]

Yes

[terse dawn]

Dm me

[cloud plume]

What if someone forget his number that he linked with the account and now wants to change it?

[night cloak]

You need choose email and than do the hacked account

[sullen lion]

The added 30 points (75+30) will be calculated in the rebate progress or only 75 will be taken into account for the rebate progress?

Asking about UC rebate packs 1000uc pack and its progress..

@cyan citrus

[cyan citrus]

They should be added towards the rebate progress, @sullen lion. Mission activity points will be used first to court towards the rebate progress.

[cyan citrus]

They should contact the in-game customer service for further assistance with this.

[cloud plume]

But in game they don't say if you want to unlink mobile number
They only say for email and social media

[cyan citrus]

This is something we cannot help you with, @cloud plume. The only way to seek help is through the customer service.

[robust halo]

?

[sullen lion]

So i get 105 points as a progress right?

You sure? Jus asking to buy a pack...

@cyan citrus

[vague tangle]

I had sent email 2 to 3 time before 30 April but still haven't Received any reply yet.

[frank gate]

Hey,
I just wanna know if the pubg club option is available for only selected region or world wide

Cuz i can't see that option in my account but it's in my brother's account

[spark copper]

I would like permission to create an account that specializes in Report hacking, please rest assured that I am not cheating anyone Thank you admin

I will join everyone to protect the game from hacking!

[cyan citrus]

If you accumulate the RP mission points plus additional friend bonus points, they should all count towards your rebate progress.

[cyan citrus]

The moderators of this Discord server are unfortunately unable to help you with community events. Please wait patiently for a response.

[cyan citrus]

You may report online PUBG MOBILE cheating content through https://pubgmobile.live/report if that is what you are referring to.

[cyan citrus]

What is this about? Could you please elaborate?

[cyan citrus]

Is the in-game country/region settings same for you and your brother and are you both physically located in the same region?

[frank gate]

Yeah we both are located in the same region(Pakistan) but in the game mine is usa and his is Pakistan

[frank gate]

Only in game it's different

[cyan citrus]

It is possible that you cannot find the Club option due to your country/region settings. For further assistance with this, you may reach out to the customer service through inside the game, @frank gate.

[frank gate]

So is that club option available only to some region?

[sick shale]

Yes, that was mentioned in the patch notes when the Club feature was introduced.

[meager bolt]

So my crew qualified to play offs for crew challenge. However our 4th teammate decided to leave. So instead of him we wanna take someone else, so could we be able to take? Because it shows the crew is locked since Monday…

So when does the lock gets removed?

Or it won’t anymore…?

[cyan citrus]

During the weekly matches, leaders can only remove 1 member every week, @meager bolt. Teams will not be able to replace their members after qualifying for the Semi-Finals or the Final Round.

[meager bolt]

So you mean we can’t recruit any more members after qualifying semi finals?

[cyan citrus]

That is right, @meager bolt.

[meager bolt]

Ok, that’s saddening🥲…

[tardy cloak]

How do you know if someone is spectating you on pubg? Is there an indication?

[junior birch]

You can check if someone is spectating you via the chat icon within the match.

[tardy cloak]

Oh ok thank you

[junior birch]

You are welcome!

[meager bolt]

Clicking and scrolling thru down this is how it’ll show you

[tardy cloak]

Thanks a lot guys !

[muted hemlock]

Does anyone know how much the rp team costs? The one where u get the new rp after the new rp releases

[night cloak]

It used to cost 280 uc for regular elite pass. The prize might increase as the upcoming Royal Pass will have 100 instead of 50 levels. If there will be rp teams and how much you’ll have to pay for an RP-Team pass, I cannot tell you now. You’ll have to see for yourself as soon as it will drop.

[muted hemlock]

Ah I see, thanks

[fringe ridge]

Hello, dear pubg mobile support. So I have account linked with facebook. Now there is a problem with that. Facebook keeps asking my personal information that I dont wanna share (phone number, picture of my face) and other things, can you help me to log-in again somehow without using facebook.

@celest shadow

[night cloak]

You can link a simple email or phone number directly to your pubgm account. Also, on facebook you do not have to necessarily share any personal information except for the email or phone number with which you sign up. If you still do not trust facebook as such you may unlink and delete your account and refer to what I stated before.

[fringe ridge]

Hey, thanks for response but thing is that I cant even log in because that (it keeps asking my personal information like phone number, picture of my face) and it happens me often in facebook, its like 3rd time already, but thing is I can't log in back to my account to link it to any else thing, may you help me?

[night cloak]

Are you implying that you are unable to access a facebook account which you have linked with your pubgm account?

[fringe ridge]

Yes

[night cloak]

Why are you unable to access your facebook account? Have you forgotten your password or email?

[fringe ridge]

I'm unable to acsess because facebook says ,,your account is blocked'' and then it says I have to send phone number and picture of my face to get account back. They are just triing to collect personal information. Because I don't even use facebook, I just use it for log in to pubg mobile and I dont realy talk to anyone in facebook so its not possible that I have breaked their rules.

[night cloak]

Can you access your pubgm account without using your facebook account?

[fringe ridge]

sadly no, it was only thing I linked my account, its my first experience using facebook to log in games, I thought its safe and good when pubg mobile offers that method so I decided to use that. Now I see facebook is annoyying and doesn't let me log-in.

@night cloak

[junior grove]

baki ure 15 bro wyd on here

[inland zenith]

What is the hourly rate in the tycoon nosy event? how to use it, there is always a notification.

[junior grove]

this guy sucked sum to get here tf

[inland zenith]

And how to collect prestige rewards, they don't work...

[night cloak]

Well, as you are not able to access your pubgm account without the facebook account you unfortunately will have to either reactivate your facebook by following the applications instructions, or you’ll have to create a new pubgm account. You can also try and contact ingame support service, but I don’t think there is anything they can do.

You are well-instructed to connect more than one links to your pubgm account so that, in case something like this happens, you can access your pubgm account through a different method.

[fringe ridge]

Doesn't help when I have screenshots from my account?

[night cloak]

Obviously, the discord moderation cannot bring back an account to anybody like this. Ingame support technically could, but it would be very much of a mess if they would actually do so whenever someone claims an account to be theirs (even with screenshots).

[fringe ridge]

But I think that maybe the option to log in with Facebook should not be offered at all (I don't know if anyone else has this problem) facebook just is annoying, I dont even use this and it says ,,you breaked our community rules''

[fringe ridge]

Understand

[night cloak]

If the disabling of your facebook account really was without proper reason, then you should also be able to contact the facebook-related support services. I cannot provide any help regarding that.

[fringe ridge]

okay, ill just make new account, but reality is that facebook just sucks and wants to collect personal information for no reason, total scam. Not gonna use that ever again.

[fringe ridge]

Well I will do that maybe, facebook realy doesnt even say what was reason of ban, it just says you breaked our community rules.

@night cloak so which would be safest to link account?

[night cloak]

Well, that is not in our hands. There is enough alternative methods to link your account.

[night cloak]

You may refer to this message #news message regarding that question.

[fringe ridge]

fine thank you

ill see will I get my account back or not, I sent them only phone number but not picture of my face

they said they will overreview in day

and then unblock or permanently block

[night cloak]

Best of luck with that! Regarding your suggestion from earlier you might want to open a feed in #996458713126797405/#996546243859853424, I am not really sure which one fits your concern better.

[fringe ridge]

How to make acc with gmail

BUG again, says ,,we have detected suspicous activity''

[night cloak]

If you are playing from an android device, you can link your pubg mobile account with google play.

[fringe ridge]

damn this... i Play on iPad, I was triing to create account with gmail but I dont find right spot

now I wait again 4 mins to log in

nice nice game

[night cloak]

For iOS that would be Apple ID/Game Center. They work quite equally to google play.

[fringe ridge]

but I want gmail so I can log in to other devices aswell not only from apple

so I can play on emulator/android

[night cloak]

You can also just simply connect an email. Directly with your account.

Not through any social link.

[fringe ridge]

I see only u can log in with email, not registrate

what should I click @night cloak

it shows me ,,log in with phone number or email''

where is the registration?

nvm I just created with game center

[night cloak]

That is the option to directly link phone or email with the game. For that you will have to first create an account and then link email/phone or both.

[meager pumice]

What is now conqueror role doing?

[sick shale]

Refer to #1092923511019942039 for further information.

[low marlin]

Who can help me directly with account hacked, I've filed 3 claims and all were rejected. The support client is useless as well, it's been over a year now, and I don't get any help from it. I have linked date, email login, uc receipts up until 2021. And proof that the account is mine, as it's my first pubg account with my personal email linked still. Hacker has enabled 2 step verification annd I can't login for the 15 days to unlink his number

[worn crystal]

Close range no ads — akm or m4?

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service. Please be informed that we are unfortunately unable to assist with account-related issues here.

For further information how to contact the customer service, please refer to the attachment below:

[junior birch]

You can try asking other players in the #pubg-mobile channel.

[storm rose]

guys is it possible to recover an account that got lost due to facebooks age restrictions?

[frank saddle]

You can try contacting Facebook support to recover your access to the account, as it is not something that in-game customer service can assist with [[1]](#questions message). If you still face issues, you may contact in-game customer service for further assistance [[2]](#questions message).

Generated using AwesomeQA AI

[storm rose]

Tried contacting but didn’t work

I couldn’t login to my face book anyway

[young forge]

Hi!
I have question about Growing pack event.
If i select last option that costs 300UC + 800 points, will i get all 300 UC back?

[worthy sinew]

Yes, provided you get the 800 coins/points by completing the specified missions.

[young forge]

Thank you!

[idle mirage]

#questions
#questions my account got hacked. And hacker has changed all my logins. My UID 545324437 . Please help me to recover my account.
#questions #996546243859853424

[storm flume]

Please contact the customer service for further assistance, @idle mirage. Refer to subpoint 5.4 in #faq for further information.

[tame plover]

Hi

Will there be snapdragon game super resolution technology in pubg?

[meager bolt]

There was no news about whether the Snapdragon Game Super Resolution (GSR) technology will be added to the game PUBG. This may change in the future, but idk yet. Keep an eye out for any official announcements from the companies involved.

[night cloak]

Hello

Someone can help me?

[native anvil]

Due to a daily limit on the number of verification codes that can be sent, you may attempt again later. If you need further assistance, please contact the in-game customer service. For more information, refer to subpoint 5.4 in the #faq.

You may attempt to log in again after 24 hours, or try logging in with another login method, if available. Additionally, as previously mentioned, you can contact the in-game customer service for further assistance.

You're welcome!

[native anvil]

The event is now once again available until 11/05/2023 (UTC+0).

[south veldt]

Yo PUBG what's going on 😆 😆 I busted you

[native anvil]

Please note that Reddit and Discord are different platforms. If you have any queries or feedback regarding this issue, please share it on Reddit.

[south veldt]

They’re managed by the same people right @lime juniper ?

[neat steppe]

.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @neat steppe. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Discord moderators are not part of the Reddit moderator team.

[storm plover]

Hi!
What to do if you lost your SIM card, and without it you can’t enter because you need to pass a secondary check

[storm flume]

Please contact the customer service for further assistance, @storm plover. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Question. Is the website (MidasBuy) a legitimate website I can use to send uc to friends?

[frank saddle]

Yes, Midasbuy is a legitimate website for purchasing UC, and you can gift certain items to your friends using the in-game money [[1]](#questions message)[[2]](#questions message). Make sure to use the official website: https://www.pubgmobile.com/pay [[3]](#questions message).

Generated using AwesomeQA AI

[austere root]

hello guys tell me who knows how to link facebook or twitter to my account without logging into my account

because I have a problem with logging in via mobile number and mail

[celest shadow]

It is not possible to link a social media account without logging into your PUBG MOBILE account.

[austere root]

is it possible differently ?, it just gives an error 211 when entering the account through a mobile number, and before that I traveled to another country

[vagrant tulip]

Error 211 is because of typing the wrong password

Please either reset the password and only use lowercase letters and numbers without any special character or uppercase letters. Or login through obtaining a code on the email/phone number.

[austere root]

I can’t change, I don’t receive a code either to the phone number or to the mail associated with the account

😞😶

[vagrant tulip]

Try after 24 hours

[onyx parcel]

Hi mods, in which channel can I create a private thread for a community support issue?

[fluid osprey]

is there anyone who can help me

@lime juniper

[native anvil]

To ensure the safety of your account, we recommend taking the following steps: Link your PUBG MOBILE account to a phone number, sign out from all other devices, and enable secondary verification.

[fluid osprey]

@native anvil

Pls Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fluid osprey. Remember to read through #faq before asking questions in the support channels.

[plush berry]

What do i need to unblock this?

[cyan citrus]

You need to reach Platinum rank, @plush berry.

[plush berry]

Ok! Thank you 😊

[cyan citrus]

You're welcome, @plush berry!

[gaunt smelt]

Will Cyberpunk Hanger theme lobby background will come back

[jovial zealot]

Question. How can i buy uc?

[frank saddle]

You can buy UC from Midasbuy using your mobile phone number [[2]](#questions message). Make sure to purchase UC via the shop in-game or the official website: https://pubgmobile.com/pay [[1]](#questions message).

Generated using AwesomeQA AI

[jovial zealot]

Question. How can i get uc for free?

[frank saddle]

You may participate in opportunities to win UC by referring to the pinned messages in #cheating-news and #matches [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[jovial zealot]

Question. What is the fire rate of m416?

[cyan citrus]

It is 85/100. You can get detailed information regarding all the weapons here, @jovial zealot: https://pubgmobile.live/wiki.

[jovial zealot]

what

that wiki sucks im sorry but there's next to no value consulting it

and what is 85/100 in rpm .-.

[harsh breach]

I have logged in using the phone number in order to fulfill the conditions for changing the phone number and linking a new phone number, but why did the field for changing the phone number disappear? It did not appear for me here?

[native anvil]

Please try to perform a routine repair of the game from login menu and restart your device. If the button is still not showing up, please contact in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[harsh breach]

I got the box, thank you brother

[native anvil]

Glad to hear that and you are welcome!

[distant hamlet]

I want to know why the PUBG game has problems with the high speed of the routers.. and why we often suffer from imaginary integration. And many mistakes

The game has been deleted..and I contacted the customer service within the game and they did not help me with anything..the time of the routers is high... there are many errors in the routers for a long time, we suffer in the Gulf servers

[vapid flicker]

How long does the eagle review application take? I applied for this when I reached inspector lieutenant a while ago but you need to reach inspector major to even apply for this role. How does that work?

[native anvil]

Is your question related to the high ping issue, @distant hamlet?

[native anvil]

You will need to be an Inspection major to apply for the Eagle review system. If you meet the requirements and submit an application, you may wait patiently until you are accepted.

[distant hamlet]

Is your question related to the high ping issue, @distant hamlet?

[native anvil]

Please clarify the issue you are facing, @distant hamlet.

[distant hamlet]

There is a problem with the connection height during routers..and the other is the speed of the opponent because of the lack of the game, and it may be from the servers errors..only in Arnql..in the warehouse..I did not have a problem..only Arnql.. and Levik..

It is not only me who suffers.. many suffer from the problem of errors within Arnql and Liveik during the prompts

This season, I did not play much because of the many problems and errors in the high point in the directions against the opponent

[night cloak]

What to write in question 14?

[distant hamlet]

There is a problem with the connection height during routers..and the other is the speed of the opponent because of the lack of the game, and it may be from the servers errors..only in Arnql..in the warehouse..I did not have a problem..only Arnql.. and Levik..
It is not only me who suffers.. many suffer from the problem of errors within Arnql and Liveik during the prompts
This season, I did not play much because of the many problems and errors in the high point in the directions against the opponent

[native anvil]

What device are you using and what is your average ping, @distant hamlet?

[native anvil]

Please ensure to thoroughly read and accurately respond to the questions as this information is only known by the account owner.

[night cloak]

I'm addressing this with the account owner, but we don't know what to write in that question number 14.

[native anvil]

What's your average ping when playing the game?

[native anvil]

If you have any additional information to confirm your account ownership or any additional details you want to share, you can write them in your response to question number 14.

[distant hamlet]

90 frame series.. or 60 frames. All have been tried. I suffer from the same problem.. and not only me. Timmy all suffers.

[distant hamlet]

90 frame series.. or 60 frames. All have been tried. I suffer from the same problem.. and not only me. Timmy all suffers.

[night cloak]

For example, that the flag has not been changed? Or what to write there?

[native anvil]

Please take another look at the question. That is not what I am asking for. If you prefer to use your native language to communicate your problem and find a solution, please refer to sub point 3.1 in the #735483472432594994 channel for a list of regional communities.

[native anvil]

Please feel free to share any additional information that you believe may be helpful in verifying your account ownership.

[distant hamlet]

It was expressed in your English language.. Only the filming was done from my device for acquaintance

[distant hamlet]

Inside the game 20 ... and outside the game 25 ... 32 ... 29

[native anvil]

Please make sure that you have a stable internet connection and try to reset your network settings. You can reset your network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and see if it will make any difference, @distant hamlet.

[distant hamlet]

The network has been confirmed and I have a strong one.. I use 4G and 5G..the game was deleted and it did not help..and the problems I suffer from are only with Ariel and Levik

[native anvil]

In-game latency is mainly affected by your network environment, the server you're playing on, and your internet connection. You can try to resolve this issue by following the instructions given in the previous response.

[night cloak]

Yes

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[distant hamlet]

Frankly, it has become boring in PUBG Mobile because of the problems, the imaginary merging, and the high ping in the vectors against the opponent

[meager bolt]

Are they gonna change conq frame next season? Any leaks👀

[sick shale]

Only information from official sources are provided here. Such as patch notes and news from the official PUBG MOBILE channels.

[meager bolt]

Umm ok my bad

[mental quarry]

hi there

is there anyone that wants to sell their insta account?

[sick shale]

This isn't allowed in our community. Please do not repeat it and go through the #735483472432594994 before participating, @mental quarry.

[mental quarry]

okay sorry

[terse dawn]

Every time i try to unlink tweeter it tells me that unable

[distant hamlet]

I hope to review the problems and errors of the global Mobily game.. It has many errors

[native anvil]

To unlink login methods, certain requirements must be met, including the following:

▫️You can unlink one of the linked social media accounts if you have linked two;
▫️You can only unlink the social media account that is not currently logging in;
▫️The current login channel must have been linked for at least 30 days;
▫️The current login device and the login region must have a login history of at least 15 days in the past 30 days.

For more information, please refer to this support article: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/344-how-to-quickly-unlink-social-media-accounts/.

[terse dawn]

So this strange hacker will still have access to my acc for more 14 days lol

[native anvil]

This response provides steps to help you secure your account, @terse dawn.

[night cloak]

@lime juniper can u invite me to voice or normal chat?

we need to talk @lime juniper

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

How can I purchase prime plus from russia?

[cyan citrus]

Prime Plus can only be purchased through inside the game, @night cloak. What is the issue you are facing?

[night cloak]

@lime juniper do you have access to repair this systemfail ?

[native anvil]

As shown in the image, to solve this issue, please contact customer service within the game.

[pure ridge]

what are the requirement to be pubg mobile partner how many followers should we have on tiktok

[night cloak]

game in do not help @native anvil

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[night cloak]

😂😂

ncnc

[pure ridge]

👋

[native anvil]

The PUBG MOBILE Partner title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community manager's discretion.

For more information about the PUBG MOBILE Content Creator Program, you may refer to Community section under Roles in #735483472432594994.

[night cloak]

play market doesnt work in russia

i need alternative top up methods

[cyan citrus]

Then we unfortunately cannot help you with this. You may try to contact the Google's customer service or the in-game customer service for further assistance.

Please add more details.

[lofty flicker]

Hey please I have a serious problem here, my account was hacked and stolen so I reported the case to pubg using my device good enough may report was successful excuted and pubg blocked the hacker from using my account.. and sent me new logins but apparently I can login into the account. Wen ever I try to login it say unauthorized device complete a secondary verification, The code was sent login as soon as possible.. so I don't know where the code is being sent?? Please help me

[cyan citrus]

Can you share a video recording of the issue, @night cloak?

[shadow notch]

Hi, if i want to report some one which channel ?

[sick shale]

For cheating in-game, @shadow notch?

This isn't how you're supposed to shoot.

[frank saddle]

Please contact customer service for assistance with compromised accounts, as they can help you even if you don't have access to the account [[1]](#questions message). You can find more information in subpoint 5.4 in #faq [[1]](#questions message).

Generated using AwesomeQA AI

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts [[1]](#questions message). You may also refer to subpoint 2.7 in #faq for more info [[2]](#questions message).

Generated using AwesomeQA AI

[shadow notch]

yup

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @shadow notch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[shadow notch]

i have a proof of a player and also the server that sell this

[shadow notch]

ok

[wicked tangle]

I have a problem and I don't know what to do?

[green agate]

You will need to change your game's language to English and share this again.

[wicked tangle]

ok moment

[runic fox]

Hello, the account was broken in the support questionnaire, after entering the UID <your region is not included in the list of tested> what to do about it? How to return an account

[wicked tangle]

When I register to connect Facebook and Twitter, it enters me into a new account

[green agate]

Please share a screenshot in English.

[green agate]

That would need to contact the in-game Customer Service.

[silk imp]

@green agate Can I ask a question about metro royale?

[frank saddle]

Metro Royale was available from March 17th, 2023 at 02:00 (UTC+0) to May 15th, 2023 at 00:00 (UTC+0) [[1]](#questions message). If you have any questions about Metro Royale, please provide more details about your issue.

Generated using AwesomeQA AI

[sick shale]

You may use #996458713126797405 for suggestion regarding the game. Please go through the channel's guidelines first before submitting a post.

[austere root]

Ich auch 😞

[wicked tangle]

Where are you from?

[austere root]

Ua

[wicked tangle]

United States?

[austere root]

No

Ukraina

[wicked tangle]

Ага понял

[austere root]

Да

Есть

Он создал новый

[storm flume]

Please do not use languages other than English, @austere root, @wicked tangle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[austere root]

Ok

[sick shale]

You may contact the customer service in-game for account related issues. In the meantime, please use a different login method.

[wicked tangle]

What'll we do?@austere root

[austere root]

I dont no

[wicked tangle]

My friend has this problem now too

[austere root]

I was sent a letter to the mail to which the account was linked, but there is nothing there, although 2 weeks have passed, the letter contained a link to enter the account, but you can send a second questionnaire after 3 months, this is a lot

))

Neis help ))

I tried, through 3 different phones, and through a PC, nothing helped

[sick shale]

Refer to this message, @austere root. We as moderators here are unable to assist with account related issues.

[austere root]

we are waiting for seniors or developers

))

[sick shale]

They are not here, such issues can be only handled through the customer service in-game.

[austere root]

War gut

the support service did not help me, and now I have to wait 3 months for the next questionnaire))

and by the way, I was advised to change the password in the chat above, but changing it is not a task, you need a code from a number or mail, but there is nothing there🤔🤔

[sick lava]

Is this a scam or not?

He said this guy can retrieve my hacked banned PUBG mobile account for a payment first on IG

[night cloak]

How to solve the problem:
Sorry, you are not in the test area.

[native anvil]

Yes, they are scammers. PUBG MOBILE's customer service will never ask you for money to recover your account. Please contact the customer service team within the game for assistance. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[sick lava]

Thanks for the reply or answer so this ronantechfix cannot be trusted and is a scammer?

[native anvil]

If you are outside the test area, please note that the account recovery feature may not be available in certain countries. For assistance, we suggest contacting the customer service team directly within the game.

[native anvil]

As mentioned previously, PUBG MOBILE's official support and customer service can only be reached within the game or by emailing [e-mail].

You will only be contacted if you are selected.

[runic fox]

Hello, the account was broken in the support questionnaire, after entering the UID <your region is not included in the list of tested> what to do about it? How to return an account

[native anvil]

Please refer to this response, @runic fox.

[runic fox]

If it is closed, how do I restore my account, how do I contact support?

The support service provides a link to this questionnaire, which is not available

[native anvil]

How to contact the customer service?
­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[runic fox]

Support in the game itself gives a link to this questionnaire, and I can't use it

[native anvil]

Please reach out to them again and clarify that this feature is currently unavailable in your area.

[runic fox]

And where to clarify this? Where it is written, describe the problem, I have already specified it, it still gives a link to this questionnaire

Is it possible to contact a support person or another way to restore an account?

[native anvil]

Please refer to this response again, @runic fox. Please be aware that we are not affiliated with Customer Service, and we cannot help with account-related issues through the community. In-game support is the only way to resolve such issues.

[bronze elbow]

Will i be credited UC (Return bonus) if i purchase uc from midas buy

Pls help

[zenith iris]

You will be provided some bonus on each purchass. You can check the website for knowing it.

[nocturne tiger]

[bronze elbow]

Imean to say i logged into the game after a month and there is a event called reutrn bonus, i dont want to buy in game, so I chose midasbuy and will i be credited the reutrn bonus or no

And what is this

I do have a mastercard with me

How do i claim

[chilly spade]

Are you buying UC from this website: https://www.midasbuy.com

[bronze elbow]

Yes

[chilly spade]

You will get bonus included in your purchase of UC.

[bronze elbow]

Oki thank you

[fringe ridge]

@night cloak thanks I got my account back luckily

[night cloak]

Glad to hear that!

[strong torrent]

[north sand]

Is pubg returning cyber week firearms? 🥹

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

We unfortunately do not have information in this regard, but you may provide your feedback regarding the items you would like to be returned through #996458713126797405 in compliance with the channel's guidelines.

[lusty holly]

Is there an issue with having partners. I've had my partner removed 10 times the past 3 months and we both live together and neither of us took the other off.

[austere root]

24 hours have passed but nothing came to change the password

[vagrant tulip]

Does it success when you click on obtain code?

[austere root]

No

[shadow silo]

Is premium crate removed

From pubg

[sick shale]

Premium crate is currently unavailable, it will be available later.

[shadow silo]

Okay thnx

[azure tulip]

When its gonna back

[grand lintel]

Hi my account was hacked, they unlink all my socials - i have no accounts access what can i do?

[cyan citrus]

We unfortunately do not have exact release date for it, but we can assume that premium crate will be available when current custom crate ends.

[storm flume]

Please contact the customer service for further assistance, @grand lintel. Refer to subpoint 5.4 in #faq for further information.

[azure tulip]

oh ok , thanks

[cyan citrus]

You're welcome, @azure tulip!

[hybrid sapphire]

Where do I report hackers?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @hybrid sapphire. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[pulsar lily]

How do i unlink email without log in with email?

[cyan citrus]

It is unfortunately not possible, @pulsar lily. You will need to meet all the requirements including the login requirement with your linked e-mail. Also, you can only change your linked e-mail. You cannot remove it.

[pulsar lily]

Oh

So i cant remove the hacker email from mu acc?

[cyan citrus]

If your account is compromised, please contact the in-game customer service for further assistance, @pulsar lily. If you have a phone number linked to the account, we recommend that you enable secondary verification through your Account settings of the game.

[little hazel]

How to @Popularit.y role ?

[cyan citrus]

You can get it through Channels & Roles catagory found on top of the server, @little hazel.

[little hazel]

Got

Thank deR @cyan citrus .

Dear *.

[cyan citrus]

You're welcome, @little hazel!

[little hazel]

I was on bluecord so it was hard to figure out though.

[fringe ridge]

where is the channel where you can find teammates?

[cyan citrus]

You can find teammates in the #1092960389219766342 channel, @fringe ridge.

[fringe ridge]

I see only posts there I cant send messages

there was good channel for it before

I see this

[cyan citrus]

There are different channels according to the game mode and servers, @fringe ridge. This is for the players to find the appropriate type of activities and players. If you want to play the classic game mode, you may use the relevant server available there. For example, if you want to find players in Europe server, you may use the Europe channel. If you want to play Metro Royale, you may find players in Metro Royale catagory.

[fringe ridge]

@cyan citrus

oh I will check it out

thank you

[cyan citrus]

You're welcome, @fringe ridge!

[grim vale]

Sir I have a question someone said what color is ur g wagon so is PUBG gona collab with g wagon in future?

[cyan citrus]

No information regarding this, @grim vale. For future game announcements, please keep an eye on #news. You can also provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[grim vale]

Alright thx

[cyan citrus]

You're welcome!

[spare gazelle]

السلام عليكم

[cyan citrus]

Hello! How may we help you, @spare gazelle?

[heavy sparrow]

Hi I’m facing a problem with getting the verification code it’s says “sending too frequently please try again later” and this happens since three hours

[grim vale]

What kind of verification code may I know?

[heavy sparrow]

Email verification

[grim vale]

In discord?

Or in game

[heavy sparrow]

No PUBG mobile

Game

[grim vale]

For what are u trying to verify login wow creator or what

@heavy sparrow

[heavy sparrow]

No I’m trying to login using email address

[grim vale]

Are u using proxy / VPN?

[heavy sparrow]

No

But I can’t obtain the code it’s says too frequently

[grim vale]

U should close the game and then enable aeroplane and then disabled it and they try to login

This may help

This this and let us know

[heavy sparrow]

Ok

[grim vale]

@cyan citrus I'm doing ur work :()

Haha

[heavy sparrow]

Lol

Same issue

@cyan citrus can you help on this please

[onyx parcel]

Hi @lime juniper,

I'm PUBGM Greece community manager and regional EU admin.

Yesterday, I received a Facebook notification that the Pubg Mobile Greece Facebook Page is unpublished, I assume falsely by the automatic system, as this has happened again in the past if you recall and you fixed the issue.

Please see attached screenshot.
Page ID: 106276368690595

Kind request to please re-enable the Facebook page, as that was created after Shawn's request and if possible to white list the id.

Thanks in advance,
Kariolis

[lime juniper]

Unless you have received an e-mail about a copyright strike, this is not us. We do not find this page identification anywhere in our removal records.

[onyx parcel]

I will check the email id linked with the page, although it's odd to me that it isn't breaking any Facebook Community Standards as per the attached screenshot, so I assumed it's the automatic system.

Can I revert back if necessary?

[lime juniper]

If you do not find an e-mail as previously mentioned, you would have to communicate with your community manager. If necessary, he will communicate with Facebook. If he does not get it resolved, you would have to create a new page.

[fringe ridge]

@cyan citrus sorry for distrub, but we were just playing squad with my friends (unranke erangel) and then fourth teammate just knocked all of us with grenade and he didn't revive us. I got record aswell. can you help to ban him or reduce his merit to zero?

[onyx parcel]

Thank you Error, wishing you a wonderful weekend

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @fringe ridge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[lethal pine]

@.Ṇadïa.🌴#7761 👍

[zenith iris]

Quendi seems to be offline for now.

You get the power whether to skip or deduce ur teammate merit in your hand just after your teammate harmed you. Did you skip at that time? (Also it can't reduce ur teammate merit to absolute 0)

If you skipped, you can always visit their profile and report from there.

[fringe ridge]

I didnt skip but this guy was annoying

it was on purpose

[zenith iris]

As said earlier, you can visit the players profile and under their statistics you can report them. Remember to tick Harming Teammates

Refer to the attachments

[spark oasis]

Where do I find temmates

[storm flume]

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @spark oasis.

[night cloak]

@night cloak

[open atlas]

my account have 2 step verification on a phone number which i can't access anymore because of that i can't login to my account what to do?

[frank saddle]

Please contact customer service for assistance with account-related issues, as community support cannot help with compromised accounts [[1]](#questions message).

Generated using AwesomeQA AI

[open atlas]

it would be awesome if u say me how to contact with customer service 😤

[sick shale]

Refer to #faq 5.4 for instructions.

[open atlas]

thank mate have a good day

💞

[young forge]

Hi!
Can i download Beta version somewhere as link is not in-game anymore?

[night cloak]

There is limited access for the beta version. Only certain players have it as far as I am concerned.

[young forge]

Ooh, did not know that.
But i had first and second inviation for 2.6 version and all for 2.5 🤔

[night cloak]

Yess, they used to send out beta invitations ingame. I don‘t know if they still do that, I guess not

[floral mango]

Can I get Content creator role?

[frank saddle]

Please refer to the Community section under Roles in #735483472432594994 for more information on how to get the Content Creator role [[1]](#questions message).

Generated using AwesomeQA AI

[winged palm]

how to unlink pubg mobile account from midasbuy

[junior birch]

To update your account settings, please log in to your Midasbuy account and navigate to the appropriate section within your account settings. For further assistance with this, please contact Midasbuy's customer service by sending an e-mail to [e-mail].

And, please note that this channel is intended for support related to PUBG MOBILE. Thank you for your understanding.

[dry pawn]

Link another one is only solution i think. Or use email id for login instead-of Facebook.

[rare oar]

someone hacked my email so i want to unlink my email account for pubg mobile . Someone submitted account recovery file cilam so I can’t submit account file cilam please help me

[storm flume]

Please contact the customer service for further assistance, @rare oar. Refer to subpoint 5.4 in #faq for further information.

[rare oar]

#questions someone hacked my email so i want to unlink my email account for pubg mobile . Someone submitted account recovery file cilam so I can’t submit account file cilam please help me

[rare oar]

Ans any details my account

[harsh breach]

Brother, can I change the player ID associated with the account of the PUBG website to charge the official MDSpy wrenches?

[empty oracle]

this game is eating my battery like crazy! How can I fix?

[meager bolt]

Your device ?

[empty oracle]

Yes

[native anvil]

For further assistance with MidasBuy, you may send an e-mail to their customer service at [e-mail].

[pulsar arch]

hi how can i get better ping?

[native anvil]

In-game latency is primarily influenced by your network environment, the server you are playing on, and your internet connection. Please ensure that you have a stable internet connection. To improve your ping, please follow these steps:

▫️ Choose the server with the lowest ping for you.
▫️ Use a stable and fast internet connection. Make sure your internet connection is stable and has a high speed. You can consider switching to a wired connection instead of Wi-Fi or cellular data, which may be less stable.
▫️ Close other apps running in the background on your device. They may consume bandwidth and impact your ping.

If necessary, you may also attempt to reset your network settings. For Android devices, please refer to this link (#questions message), and for iOS devices, please refer to this link (#questions message).

[tiny vapor]

how do i get the “old friend “ title on my friends, i know it’d for recalled friends but how does it appear?

[native anvil]

Are you inquiring about this tag?

[tiny vapor]

yes

[native anvil]

This tag is given to players who haven't logged into the game for a specific duration.

[slow hound]

Any help here for recovering hacked account?

[frank saddle]

Please contact the customer service for further assistance with recovering your hacked account. Refer to sub-point 5.4 in #faq for more information [[1]](#questions message).

Generated using AwesomeQA AI

[slow hound]

There are many details in the form to be filled. Most of them have been been altered by the hacker how do I get the review in my favour?

[native anvil]

The questions are specific to a particular time frame, e.g., the last six months. Therefore, ensure that your answers are correct and accurate. If you need further assistance, don't hesitate to contact the customer service within the game.

[fringe ridge]

how does unranked matchmaking system works?

[native anvil]

Unranked matches do not affect your Rank points. You can complete RP missions and earn experience and BP through these matches.

[meager bolt]

@native anvil does doing this restart your phone permanently like all the data and stuffs gone?

[native anvil]

Be sure to choose "Reset Network Settings," not "Reset All Settings."

[meager bolt]

First, I will perform routine repairs, and then I will restart the network., right?

I hope this resolves my ping issue. I have been playing on data for two months because my WiFi gives me high ping.

[ripe crown]

Can any paople help me be cause i I will settle an account, and I hope someone will help me until I reach Platinum, because I do not like to play the gym with all bots

[fringe ridge]

but what is matchmaking system what are matches based on?

[native anvil]

Yes, that's correct. Just make sure as mentioned before that you choose "Reset Network Settings". You can also refer to this response for more details on how to improve your ping: #questions message.

[native anvil]

Could you please elaborate more?

[native anvil]

These details are not available to us, but you may find that Unranked matches have more bots compared to Ranked matches.

[meager bolt]

@native anvil, I've checked my router, and it seems to be functioning properly as confirmed by the company. Additionally, I believe that my iPad is getting good Ms when connected to WiFi. I've made sure that I am playing on the correct server, and I've closed all apps running in the background.

So should I go with to restart network settings

[native anvil]

That's correct. If the issue still persists, we recommend changing your DNS settings. You may refer to #faq 4.3 for further information.

[late terrace]

My device supports 90 fps but there isn't the option. Can I use gfx tool or any other app?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @late terrace.

[frank saddle]

Using third-party apps like GFX Tool is not recommended, as it may lead to account bans. If your device meets the minimum hardware requirements but doesn't have the 90 FPS option, it may be supported in the future. You can submit a request for device support using this form: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message).

Generated using AwesomeQA AI

[late terrace]

Need a list of 90 fps supported devices

[fringe ridge]

yeah but there are enough real persons aswell, keep it

[fringe ridge]

google

[late terrace]

No. Google told me one plus 10 pro had 90 fps. I bought it and it doesn't

[native anvil]

Unfortunately, we do not have list for devices that can support 90 FPS option in the game. You may refer to the list of devices that are unable to run PUBG MOBILE with 90 FPS instead: #questions message.

[late terrace]

So y'all have a list of devices that do not support it instead of a list that supports it?

[fringe ridge]

How to earn recall tokens?

[meager bolt]

Land on the event

[fringe ridge]

?

wdym

I mean

not these

These what u can buy stuff for

[native anvil]

Yes, since the number of such devices is expected to be large, minimum hardware requirements have been provided to support 90 FPS.

[meager bolt]

Oh my bad lol I’ve never collected that ever so

[native anvil]

For more information, please visit the event page and click on the information icon represented by a question mark (?).

[silent hare]

Hello my device is Realme GT Neo 2 doesn't support 90fps

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[gaunt tinsel]

Hello, can you solve the problem. I cannot charge a monthly subscription

@native anvil

[native anvil]

This error is related to Google Payment. Please ensure to follow the following steps:

▫️ Check your internet connection: Make sure you have a stable internet connection and try again.
▫️ Clear the cache for Google Play Store and Google Play Services.
▫️ Try again later.
▫️ Try changing your DNS settings. Refer to #faq sub point 4.3 for further instructions.

If the issue still persists, please contact Google Support for further assistance, or get in touch with customer support in-game.

[gaunt tinsel]

@native anvil
Pay not through the Google Play Store. Rather, through the App Gallery store

[native anvil]

Oh, nevertheless, you can follow the same steps. I'm not familiar with the App Gallery store, but if there is something similar to "Google Play Store and Google Play Services" on a Huawei phone, you can clear its cache. If the issue still persists, you can contact Huawei customer service or in-game customer service for further assistance.

[gaunt tinsel]

thanks YOU brother

[native anvil]

You're welcome!

[meager bolt]

My friend Dino is interested in obtaining a voice pack of the dinosaur type for his video game. Unfortunately, this pack is only available in the United Kingdom, which is part of the European Union. Dino is located in North America and plays on the NA server.

I have two questions regarding his situation:

If Dino uses a VPN to access the European server, is it safe?
If Dino switches to the European server, will his rank be reset even though he intends to play on the NA server?

[night cloak]

As far as I am concerned using a vpn itself is not against ToS. A vpn can, in some cases, be registrated as illegal third-party application tho, so there always is a certain risk your friend would take.

Regarding the second question, his rank on NA will not be reset but he won’t be able to gain more points or improve stats anymore because future matches, doesn’t matter on which server they’re played, will count for the server stats and rank your friend is using right at that time.

Meaning, even if your friend keeps playing on NA Servers with his friends. His stats and rank will go into the server he is using (e.g. EU/ME..)

[meager bolt]

Baki the mod,
I'm not sure if he's using a VPN, but he might change his server to the UK. He has expressed that he doesn't care about his rank or stats. However, he is worried that he might have to start from the bronze level if he makes the switch, as he gotta work hard to push himself to the gold level in order to play with us.

[night cloak]

Well, it depends on wether he has ever played on the server he switches to. He will have to start in lower ranks as the rank is not transferring server-wise.

[meager bolt]

Umm that’s saddening. Alright thanks.

[pastel tinsel]

hi #questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pastel tinsel. Remember to read through #faq before asking questions in the support channels.

[storm phoenix]

How does this make any sense?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @storm phoenix.

[storm phoenix]

The thing is, that i was just playing scrims and the message popped up, like for nothing, now i try to log in it shows me this, but when i go ask them, they say its completely fine and i can play

I want to speak to one of the admins about this issue.

[storm phoenix]

@lime juniper

[polar marsh]

Please refer to the private message from @polar marsh for further information, @storm phoenix.

[harsh breach]

What is the way to communicate with their support? I have difficulty accessing the site's support

How is the answer or what should I write here my brother

When I click on an option or icon, the item has not been received, I have these options, but my brother, I do not want it. I want to change the player ID associated with the account, and I also do not know how to communicate with support via chat or something like that.

[native anvil]

The way to contact MidasBuy customer service is through email. Please refer back to this response for further information, @harsh breach.

If you haven't received any in-game mail regarding the acceptance of your WOW creator application, then it means that your application wasn't approved.

Perhaps the information submitted does not meet the requirements. Please note that we are not responsible for supervising the application process. If you require further assistance, you can seek help through the PUBG MOBILE World of Wonder server.

[harsh breach]

Is this the support mail, check it out brother?👇👇
[e-mail]

[native anvil]

Yes.

[harsh breach]

Thanks very much brother

[native anvil]

You're welcome!

[opal sand]

Hello

lol

@native anvil What can I do if I find my decision unfair

[native anvil]

Unfortunately, as previously explained, we are unable to assist you with this matter since we are not responsible for managing the application process.

[opal sand]

Who can help me because further on the. other discord? They muted me because I asked. What is happening there

@native anvil

[native anvil]

Please refer to this response again or contact customer service within the game for further assistance, @opal sand.

[opal sand]

Thank you brother at least someone who helps me and doesn't mutate me directly

i kiss your heart

@native anvil

[native anvil]

You're welcome.

[west kernel]

@native anvil can I get the information on weekly matches?

@native anvil is it solo or squad?
What's the prize?

[frank saddle]

You can find information on weekly matches and their prizes in the pinned messages of #matches [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[gaunt smelt]

Hi I was having a question for lobby background contest event which is the perfect software to design

[neon plinth]

Is there any way to level up as investigator apart from daily video reviews

[green agate]

This is debatable, but usually since this involves a 2d background, anything Photoshop related.

[green agate]

This can be checked through the security center, it gives information about being an investigator.

[worthy sinew]

You can level up as an Investigator in the in-game Security center doing Normal Video Reviews and All Talent Championship Reviews, 15 in total (in any combination of the two) each day. In addition, if you have appiled and been accepted to the Eagle Eye system you can get additional EXP each day.

[neon plinth]

So the only way I can level rn is by waiting for another day right?

[worthy sinew]

Yes.

[digital eagle]

Stolen account, where to write for recovery

[night cloak]

You may refer to ingame support services.

[digital eagle]

Thanks

[worn crystal]

Is there a way NOT be in that annoying place before the game ?

Wherever one shot and spam

[terse dune]

Hello, with the new update, in the recovery system of the seized accounts, the people we have played in the last 6 months and the maps in the last 6 months are asked, if our account has been stolen in more than 1 year, what kind of information should we give to these questions? I will be glad if you help me thank you.

The problem is that it has been asked in the last 6 months, so what should I answer for longer than 6 months? 🥲

[cyan citrus]

Please share a screenshot of the question, @terse dune.

[cyan citrus]

I do not understand the issue you have encountered. Please share a screenshot or video recording.

[terse dune]

@cyan citrus

If I lost before 1 year, how should I give information to these questions?

[cyan citrus]

Share a screenshot of the available options under the question, @terse dune.

[terse dune]

I lost my account more than 1 year ago, what should I answer here as it asks for a 6-month process?🥲

[night cloak]

As asked, you have to provide all information, previous six months, if you've lost access before that, and you fill in inaccurate information the appeal will get rejected.

[terse dune]

So the best decision is to leave it blank?

[twilit rune]

@cyan citrus bruh

I ended up turning on the secondary verification on my device
mistakenly removed my device from being the 'trusted device'

now when I do try to login

it is supposed to send me a verification code

but there is none on my phone number so far

any solution for this?

[cyan citrus]

If you saved the backup verification codes somewhere, you may use the one of the verification codes to log into the account, @twilit rune. If you enabled the e-mail verification, you can also try to receive the verification code on your e-mail. If that does not help, please contact the in-game customer service for further assistance.

[night cloak]

@terse dune
You've to provide the information regarding the account, but the all information should be in accordance with past six months, if you've lost access before six months then it is almost impossible to recover your account.

[twilit rune]

thank you so much, brother
I'll give it a try

[night cloak]

So i have a 120hz device in other games i can get up to 120 fps but in pubgm i don't have the option of 90 fps, what do i need to do?

[frank saddle]

To enable the 90 FPS option in PUBG Mobile on your 120Hz device, you can submit a request using this form: https://forms.gle/e1cyNbdzbbhAuYWQ6. If your device meets the minimum hardware requirements, the 90 FPS option may be supported in the future [[1]](#questions message).

Generated using AwesomeQA AI

[cyan citrus]

You're welcome!

[night cloak]

So i have done this, now i just need to wait right?

[green agate]

Yes.

[night cloak]

thanks do you know how much will it take?

[green agate]

Our Moderation Team does not oversee the form for it.

[opaque dock]

Hello, staff.

Gyroscope isn't working, is there any way to fix it? already tried routine repair.

[frank saddle]

Try restarting your device or reinstalling the game [[2]](#questions message). If the issue persists, create a post in the appropriate Discord channel following the pinned guidelines [[1]](#questions message).

Generated using AwesomeQA AI

[opaque dock]

@frank saddle 👀 i see

any other other way rather than reinstalling?

[meager bolt]

Routine repair

[opaque dock]

@meager bolt It's already fixed, though. You may refer to my previous response.

It was fixed by restarting the device.

[meager bolt]

Oh okay, nice.

[ocean stream]

Hello

I have an account
related with Twitter and google
I have a third party login email account this is stolen by someone
I want to cancel it

[storm flume]

Please contact the customer service for further assistance, @ocean stream. Refer to subpoint 5.4 in #faq for further information.

[rare salmon]

🙏🙏What are the perks of going in “Assault Mode” on Adv. Maps?

and

What da heck is “bullet ricochet”?

[magic pasture]

Any help to solve this ?

[night cloak]

Why am I being warned?

[night cloak]

<@&481161015728406538>

[glossy sable]

Please only use the Moderator role mention when there is an emergency related to the server.
For other moderators: the user has been replied to in #discord.

[storm flume]

Please contact the customer service for further assistance, @magic pasture. Refer to subpoint 5.4 in #faq for further information.

[rose bay]

why is this game getting worse regarding lag and cheaters???

lol

[native anvil]

Please add more details about the issue you are facing, @rose bay.

[ebon salmon]

Basically half the maps aren’t loading for me

I did the repair thing

selected everything

still same issue

Sanhok doesn’t load after like 7 minutes of waiting

I still have a few GB left on my phone

idk whats going on

[sonic cloud]

is the sale allowed or only at own risk?

[night cloak]

If you are referring to account selling/buying, then no. Both selling and buying and also trading accounts depicts a violation of PUBG MOBILE‘s Terms of Service.