questions

[storm flume]

Please contact the customer service for further assistance, @calm ice. Refer to subpoint 5.4 in #faq for further information.

[sonic cloud]

Contact support in game or mail

[night cloak]

@calm ice are you from iran?

[night cloak]

Hello,
Does PUBG mobile have an official email through which I could contact them?

[shadow shadow]

is it solved?

[junior birch]

[e-mail].

[junior birch]

Please refer to sub-point 4.4 in #faq for possible solutions.

[modern echo]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @modern echo. Remember to read through #faq before asking questions in the support channels.

[green condor]

I can't log in to the PABG account, because I used to log in through Discord, and now when entering the game there is no way to log in through Discord, what should I do? I lost my account? I have android!!!

[empty oracle]

@green condor

[green agate]

Redownload the game from the official website, https://pubgmobile.com

[calm ice]

Yes

[night cloak]

Me too bro

[tame plover]

I have a snapdragon 870 But the game doesn't work on 90fps

[whole nexus]

where can I complain about this server moderators?

who act unsupportive towards concerns?

and delete threads

[cloud plume]

You serious

[whole nexus]

yes

it's not acceptable

[cloud plume]

What happened?

[whole nexus]

I opened issue about matching problems in beta

Error offered me to bring this issue up when the test period starts

[cloud plume]

There is another server for beta version only
Why not post there?

[whole nexus]

now moderator Nadia archived it without further notice giving answer, which is simply showing that she did not read properly

and I can't find it nowhere

[whole nexus]

can you send me link to the server

[cloud plume]

You can join from your beta version
There should be event or something like that to join discord for beta

[whole nexus]

there was person in this thread, I want to contact him and now I can't

this is not first time the moderators here act arrogant and ignorant

[cloud plume]

DM

[whole nexus]

ok

[night cloak]

Has anyone managed to get their hacked account back?

[night cloak]

Yes a lot of people

[night cloak]

You to?

Yes you'll have to provide them correct info

[dark sun]

you vs

[tribal girder]

Guys, how can i improve my gameplay in pubg? Whats the best tip for becoming a better player?

[calm ice]

Playing more😂
Practice makes perfect

[tribal girder]

Yea, but still ppl that play with 3-4 fingers are better

So i cant do that

:((

[real sedge]

hotdrops🤷🏼‍♂️

[tribal girder]

Hmm

[junior birch]

You may scrutinize tutorials made by PUBG MOBILE content creators or go through PUBG MOBILE Wiki to improve the elements of your gameplay.

[vapid socket]

hi guyz how i have reported one cheat players i have youtube video about this?

[night cloak]

find ur own sensitivity and ur own layout

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @vapid socket. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[sinful wasp]

Hi, I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sinful wasp. Remember to read through #faq before asking questions in the support channels.

[sinful wasp]

I am testing beta version on IOS and I am waiting for so long but I can't find any match so could you help me assisting best server to find a match or something?

[kindred rapids]

<@&481161015728406538> can anyone help me please?

[sinful wasp]

@green agate @celest shadow ?

[harsh breach]

Is this event. It gives me an upgraded vector weapon skin?

[night cloak]

is midasbuy an official website?

[junior birch]

Yes, it is official. The only and official ways to purchase UC are through in-game or Midasbuy (https://www.pubgmobile.com/pay).

[night cloak]

and does it take time for the UC to go through or it does it directly?

[junior birch]

We unfortunately cannot help you with the matchmaking system. It is related to how many players are currently in the queue. If there are not enough players to match with, the game will not start. You can try to switch to a different game mode, perspective or try changing servers.

[junior birch]

If you have purchased UC from https://www.pubgmobile.com/pay, the UC will be sent to your account immediately.

[junior birch]

The weapon skin shown on the Livestream Items event is the Ultimate Predator - Vector (Level 1) skin, which is therefore upgradable. For further information regarding this event, you click on the "(?)" next to the event's title.

[harsh breach]

ok bro thanks

[junior birch]

You are welcome!

[upbeat pumice]

Hi, Pubg Team
Please let me know, why are channels being deleted because of copyright ? what are reasons ? is this beause of using copyright sounds ? is this because of using event sounds in live stream or videos ?

[vagrant tulip]

Hello, Channels are being removed for violation of PUBGM Terms of Service you may read that through this link. https://www.pubgmobile.com/terms/en-US.html

[upbeat pumice]

ok let me know is this allow if someone play pubg mobile game at Gameloop Emulator as lots of players are doing ?

[cyan citrus]

Yes, you can use it, @upbeat pumice.

[upbeat pumice]

ok, but please sir / mam you properly guide me here step by step what are issues because of channels being terminated ?

i read that link but my reading is slow
i am not familar with understanding USA BASED ANY BUSINESS DOCUMENT.

https://www.pubgmobile.com/terms/en-US.html

like this huge file

[vagrant tulip]

Using hacks, selling accounts, selling UC, scamming etc

The violations are not limited to these but those are the most common violations

[upbeat pumice]

and if we do giveaway custom rooms ?

[vagrant tulip]

That’s fine

[upbeat pumice]

that is what i am doing, custom room, tdm with uc rewards

[vagrant tulip]

That’s fine you’re not violating any rules

[upbeat pumice]

one thing

Do you or any team member connected with LF.Group ?

[vagrant tulip]

We recommend players to buy UC from Midasbuy only.

[upbeat pumice]

they are asking players to join their website links with player profiles

and then they are providing uc codes

which lots of doing redeem

[vagrant tulip]

Most probably a scam you don’t need to sign in with your account to receive UC, The id is enough for that.

[upbeat pumice]

https://lf.group/ check this

and please update regarding this website on server

[vagrant tulip]

That’s not our responsibility

[upbeat pumice]

lots of biggest streamer are registered here

[vagrant tulip]

You have been directed to use Midasbuy as your source for UC. Other then that you’re on your own

[upbeat pumice]

mean ?

they provided voucher code when i won a match with a youtube custom room so they provide a voucher code and they told create account on midasbuy and redeem there

so you will get UC in your account

[vagrant tulip]

Ok, So what is your question?

[upbeat pumice]

i am asking, are they doing right thing ? or not ?

[vagrant tulip]

I don’t see on their website that says login with your game access, it’s just normal social media accounts

[vagrant tulip]

It’s fine it’s just an event’s website

[upbeat pumice]

even at your official website i did not see their logo or link

[soft hound]

I saw people live on tiktok and selling cheat PUBG!

[vagrant tulip]

You mean midasbuy ?

[vagrant tulip]

You can report it through https://pubgmobile.live/report

[hazy kayak]

Where can i find the rockstar event and the rockstar set, Im in na server

[soft hound]

Which menu?

[upbeat pumice]

ok leave it, well just few thing, that is not social media normal site, they are providing UC codes for redeeming from midasbuy

anyway, thanks for your kind help

[vagrant tulip]

You’re welcome

[soft hound]

Ok i got it

[vagrant tulip]

Your account region have to be on Na

[hazy kayak]

Ye I am in NA server

[vagrant tulip]

Region

Not the server

[hazy kayak]

New zealand

[vagrant tulip]

It have to be on NA not New zealand

[leaden wagon]

Hello guys, is there any possibility to recover my hacked account, from about a year ago? I contacted Pubg by email, Twitter and Instagram, but they didn't answer me

[vagrant tulip]

Hello there, You can recover your account through following the procedure below

[leaden wagon]

I tried this earlier, but I have to write what happened in the last 6 months

And my account was hacked a year ago, I thought that the people from Pubg would answer me with an email all this time, but that didn't happen

[vagrant tulip]

You may try using information that is older

[vagrant tulip]

You will be answered on the email you will provide in question 13 in the account recovery form

[leaden wagon]

I will try now, thanks

[vague saddle]

Year ago🤣🤣🤣

[leaden wagon]

Did you even read that I waited for an answer from Pubg?

What did you want me to do during this time?

[terse kiln]

Any admin?

[rough belfry]

Yes

[late gyro]

How can I submit an account recovery request?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @terse kiln. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

Feel free to follow this guide, @late gyro.

[terse kiln]

If Submit account recovery appeals how much %, could my account back, I have submitted 6 months ago UC purchase recipt. Because I Didn't purchase after account hack..

[vagrant tulip]

If if you answer all the questions correctly with purchases more then 6 months 99% you will get back your account

Make sure thought to submit the account recovery through the phone that you always use because it effect the recovery process

[terse tree]

What happened to premium crates?

[green agate]

Premium crates go on a rotation, so there will be times where it isn't there.

[terse tree]

Do you know when it will next be back?

[vast fiber]

Hello guys.. I have a question regarding Nusa Building Expert hashtag.. now I can see a lot of players are ranked #1 with fixed score of 93,768.. does that mean all of them will get the mythic hashtag as #1?? and then all top 10 will take the hashtag as well?

[cloud plume]

When custom is gone

[tender vapor]

i have to report a user

[green agate]

Is this a user in-game or here in the Discord?

[tender vapor]

1093809422255529985

[green agate]

The title's rules are given in the event pages rules as a whole.

[tender vapor]

the user is here and doing uc scam, here his id 1093809422255529985

[green agate]

Would you happen to have further proof of this? I'm only seeing certain things.

[tender vapor]

@green agate here is the proof after losing he not giving and doing Scam

[tender vapor]

be honest he doing scam only for play with him,

[vast fiber]

Ya i read it but its not clarifying my question

[green agate]

It appears that you will need to block the user since this does not pose a community risk in this sense.

We recommend not trusting wager matches in the future as this requires placing trust in the other party to uphold their end.

[tender vapor]

ok. thanks

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @hollow heath.

[hollow heath]

Already did it’s still up

[glossy sable]

Removed the screenshot since it included links.

[glossy sable]

It takes some time to take action.

[hollow heath]

Better take fast action. He’s selling cheats faster than pubg is banning

[glossy sable]

Well, yes, we know fast action is needed. That is not up to us to decide, social media companies don't really care about those. The process takes some time.

[hollow heath]

He’s selling cheats to our community scrimmage with 60+ teams. Ruining the competitive integrity. I hope fast action is taken.

[glossy sable]

You can also report them to social media by yourself, if not done already, by the way.

[thorn latch]

My account was hacked and I’ve lost access to the account

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[thorn latch]

I tried ingame customer service and it been over a week and I haven’t got any reply from them

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[thorn latch]

I only typed in the id and it’s been processing since then

I couldn’t go any further than the page where I need to type the ID

[junior birch]

Have you tried through the following procedure which is provided in <#news message>, @thorn latch?

[young forge]

Hi!
I read that enemies cannot see our companions.
But when i spectate friend/teammate, i can see companion of ememy.
Is this expected or known?

If not, i will record it next time and report it again.

[thorn latch]

Yes I followed the same instructions, I cannot access the email or the twitter which was connected to the account

[junior birch]

If your social media accounts are compromised, it is recommended that you reach out to the customer service of your social media accounts for possible recovery.

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account.

If you have an access to any of the linked login methods, please contact the in-game customer service. We are unfortunately unable to assist with account-related issues through this platform, thank you for your understanding.

[thorn latch]

I got the purchase invoice for every single purchase I made w that account

I could provide any information that is related to the account

[junior birch]

This does not comply with the Companion rules. So, it may be an issue. You may submit a report about this through #996546243859853424 in compliance with the channel's topic instructions.

[junior birch]

Please refer to the last sentence made on my previous response.

[thorn latch]

The review report comes after 14 days yeh?

[junior birch]

It depends.

[vagrant tulip]

Follow this process to recover your account

From the login interface

[tired fractal]

can you bring back this m416 skin?

[native anvil]

You may provide your feedback about the items you would like to return in the game through #996458713126797405 in compliance with the channel's guidelines.

[tired fractal]

@lime juniper may i ask for one favor in my old account, can you make it visible what outfit the character was last wearing?

[ivory lagoon]

Can you recover your account?

[vagrant tulip]

Yes you can recover your account if it was stolen

[queen urchin]

Does anybody knows the inother outfit code for golden moon

[native anvil]

You can find codes for the Golden Moon Bazaar event on PUBG MOBILE's social media accounts. Here are some codes:

#news message
#news message.

[lost grove]

I need someone knowing about pc to help me

[valid igloo]

hi I need your help please

please my account stolen and hacker pand my account

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @valid igloo.

[native anvil]

If you are referring to the GameLoop emulator, for further assistance please visit their website or Discord server at https://www.gameloop.com/.

[valid igloo]

my account stolen

help me please

[storm flume]

Please contact the customer service for further assistance, @valid igloo. Refer to subpoint 5.4 in #faq for further information.

[idle elk]

Hey I seen a 10,000 dollar tournament for North America where can I sign up??

[native anvil]

Where did you see the announcement for this tournament?

[idle elk]

Here

[native anvil]

Please feel free to join the PUBG MOBILE Esports NA server for further assistance: https://discord.gg/pubgmesportsna.

[night cloak]

My merit got reduced for "leaving team on spawn island. "
What does that mean?

[native anvil]

Leaving a match has an impact on your team since they will need to complete the game with fewer players, which could potentially result in a deduction of Merit points if this behavior is repeated.

[night cloak]

But leaving on spawn island is allowed tho. There is no rating deduction.

Anyways when will i get my merit to 100 again?

[native anvil]

They may not have the time to leave the match either.

[native anvil]

Merit recovery is related to the time spent playing the game and in-match performance. Therefore, you will be able to earn merit points by playing.

[night cloak]

Ok

[vapid cipher]

hello, my account was stolen, all the data that the account belongs to me is available, payment receipts via midasby, account creation date, device, its first binding

[native anvil]

Please follow these steps to recover the PUBG MOBILE account in case of loss or compromise: #news message.

[vapid cipher]

Is there any chance I can recover my account?

[native anvil]

Yes, please follow the steps provided in the previous answer. If you answer all the questions correctly and accurately, you will be able to recover your account. So, please be attentive to the accuracy of your answers.

[vapid cipher]

I already answered there, is it possible to speed up the account recovery process, I have tournaments ahead, I can’t live without it

[vapid cipher]

in a couple of days I have a tournament on the BigPlay website, I have to participate

[native anvil]

Unfortunately, this is something we cannot assist you with. Please be patient and wait until you receive a response regarding your request.

[vapid cipher]

ok, I'll have to wait, I'll miss the tournament, sad🥺

I specified the mail where the account will be linked, will it be linked to that mail automatically?

[native anvil]

Please wait for a response regarding the acceptance of your request. If your request is approved, you will receive a verification code via the email you provided, which will allow you to access your account.

[vapid cipher]

OK, thank you🥹

[native anvil]

You are welcome!

[tiny vapor]

does classic mode count as unranked

and WOW

[hollow heath]

Selling cheats. I reported multiple times on the cheat collect website. still the page is up

[zenith iris]

Isn't that facebook? You can report them thru
pubgmobile.live/report

[hollow heath]

If I haven’t reported it yet I wouldn’t have chat here.

It’s been almost a week since I report it but still his page and telegram is up and probably sold a lot of cheats by that time

[zenith iris]

You can't report telegram groups thru that form.

[hollow heath]

I know. I report it through cheat collect

[zenith iris]

You can report them here https://pubgmobile.live/report
And keep track of your reports here https://pubgmobile.live/status

[fringe ridge]

how to increase merit

[cyan citrus]

Merit recovery is related to time spent playing the game and in-match performance, @fringe ridge. Repeat violations will result in merit recovering more slowly.

[fringe ridge]

My merit is 74 rn, how shouldmi get it up?

@cyan citrus

[vague saddle]

Unranked livik with bots

[terse kiln]

Any admin?

I have a question about account recovery related, There is a requirement about PUBG UC Purchase receipt, 90-180 days, But I have more than 180 days ago Purchase receipt, Is it Enough?

[night cloak]

No.

[zenith iris]

That's what Quendi told how to.
#questions message

[cyan citrus]

You should provide all the accurate and required information. Should you have any questions or concerns in this regard, pleas reach out to the in-game customer service for further assistance.

[tiny vapor]

How do i change my pubg pfp from camera role without using email

[fringe ridge]

K

[wide latch]

Hello guys, i wanna ask if this is a pubgm's official email
[e-mail]

[grand parcel]

When will it be adapted to the higher refresh rate and resolution of the Xiaomi tablet 6pro

[sleek kiln]

Hello, I subscribed to rp prime in the game, my coupon did not arrive, can you help

[light trout]

No. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[tame plover]

Hi I have a question

[junior birch]

Please state your question, @tame plover.

[tame plover]

I have a snapdragon 870 But my game doesn't work on 90

[junior birch]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For further information regarding this, please refer to this message: #questions message

[tame plover]

In the next update I will have the 90fps

?

[junior birch]

You may change your profile picture through your profile settings. However, it is not possible to take a picture in-game with your phone camera. If you wish to use a profile picture that is used on your social media account, you may log out and log in to that social media account that you want to use.

[junior birch]

I do not have information regarding this. You may submit the form and wait patiently for further announcements.

[junior birch]

Please refer to the replied message, @grand parcel.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[turbid moat]

Pay 4.99$ to unlock pro movements

[cyan citrus]

How often do you face this issue, @turbid moat?

[turbid moat]

very often in custom tdm . like 2 out of 5 matches

[cyan citrus]

Have you tried to perform a routine repair of the game, @turbid moat?

[turbid moat]

never

i uninstalled and re installed the game in last big (WOW) update ,

[cyan citrus]

Please try to perform a routine repair of the game from login menu, @turbid moat. If the issue persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[turbid moat]

also , I have another issue where I failed to enter some of the WOW custom maps .

gets stuck on loading screen in like 60 -70%

[cyan citrus]

You can also report other issues through #996546243859853424. You will need to create a new post for each issue. You can only include one subject in one post.

[turbid moat]

ill try routine repair now and see if the bugs is gone or not

[sturdy hornet]

yo yo yo

[white pumice]

Is there anyway to speed up queue? I'm trying to get the free chicken winner achievement and it would take hours to join a solo tpp match

[sick shale]

What server?

[white pumice]

I'm in North America

[sick shale]

It shouldn't take much time to find a solo match on North America server. You may try at different times.

[rotund patrol]

My clan members Facebook got hacked which was linked to his pubgm account apparently only the Facebook got hacked the pubgm account is inactive and has been that way for months is there a way he could get back his account or what's the best way to report this and to get some help
The account in question

[junior birch]

Please ask them to contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[worn edge]

Hello PUBG team , in which date the next premium Crate will come ?

[glass wraith]

Is pubg twitter login being discontinued startinf april 29?

[celest shadow]

It is usually available after the Custom Crate.

[celest shadow]

Please refer to #news for further information.

[turbid helm]

Hi

[hollow heath]

It’s taking a long time to take down Facebook page selling cheats

Here is the page id - 100065650050874

[zenith iris]

I just viewed the report sheet and found that it has already been submitted. As said earlier, you can track the report from the link https://pubgmobile.live/status

[hollow heath]

The report sheet is so laggy it just shows 14th March reports

Both on my phone and laptop

[gleaming fractal]

Can you send me up

Uc

Ok

[zenith iris]

You need to go on Reports not on Status

[hollow heath]

Oh I see

[tired fractal]

can you explain to me why there is a difference between level 7 glacier (on the left) and level 6 glacier (on the right) isn't it called final form for a reason?

[solar wasp]

Hi, I am not regular in PUBG mobile. In this month I login to my account only 7 times. Now the main problem is I can't add 2nd link in the game. I know I have to log 15 days to add another link. But I have only add Twitter in the account and no other link only single login. Now what shall I do now 😖

[storm flume]

Please contact the customer service for further assistance, @solar wasp. Refer to subpoint 5.4 in #faq for further information.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gray tapir.

[onyx hearth]

hi

[short orchid]

hi !

[rigid quarry]

Yes the issue that twitter API will have update tomorrow should pubg remove the rules of 15 days for who will link with phone or mail

[young elbow]

Final form isn’t actually final form, I noticed that as well when I had mine level 6 and realised it looked ugly so just upgraded it to level 7.

[native radish]

hi
i got this message when i try to link my facebook account because they going to delete any twitter account
please i need help to link my account before tomorrow

[sick shale]

Level 7 gets you a loot crate effect. It does not change the form.

[hoary grail]

How do I change the picture from my linked apps

Avatar*

[sick shale]

You need to login on 15 of the last 30 days on the device you're currently using. Following this condition is a must.

[native radish]

@sick shale but i always login with my Twitter on my phone every day

[tired fractal]

as you can see it does change the form

[native radish]

@sick shale pubg going to unlink Twitter account and I'm going to lose my account?

[alpine flower]

Bro you'll need to talk to twitter support and as the game said you'll need at least 15 days login

[alpine flower]

What exactly you mean? Make sure you've uploaded a pic on the account you linked pubgm with

[hoary grail]

I mean

It's changeable avatar

Right ?

So

I changed my google account pic that i linked pubgm to

[native radish]

@alpine flower can u explain this to me please
I'm i going to lose my account?
it's only link with twitter

[hoary grail]

But it didn't get changed yet

[alpine flower]

Hmm clear cache and
And log out and login
try if it helps

[hoary grail]

They are saying if you want link your account to your email ( google email ) to void some problems that would occur in twitter

[alpine flower]

Just log out and login
try

[hoary grail]

I alr relogged ,didn't work

[alpine flower]

Have you login in to this particular device for more than 15days?

[alpine flower]

Eh try repairing the game

[hoary grail]

What do you meaning with repair?

[native radish]

@alpine flower yes i did

[alpine flower]

There's a repair option in login screen

Use if

It*

[hoary grail]

Gimme a sec ima go see

[alpine flower]

Then contact in-game customer support
We can't help you with account issues

[hoary grail]

Will the repair delete my sensitive or something?

[native radish]

@alpine flower i did contact with them but they told me the answer after 72 hours and the game said they gonna unlink twitter from the game tomorrow

[alpine flower]

No it won't
Just make sure you've uploaded your sensitivity and layout to cloud

[sick shale]

It takes some time to update.

Check tomorrow or something.

[alpine flower]

@hoary grail don't do repair
Follow rebel

[hoary grail]

I alr did and it didn't work but thanks for helping

[hoary grail]

Alr thanks bud

[alpine flower]

contact in-game customer support
We can't help you with account issues @native radish
But for time being note down when you had created your account, linking date to twitter etc
Because it maybe needed in the future if in-game support asks it

[pearl steppe]

Can anyone answer me where duo ,trio s,quad Channel gone? In this server?

[sick shale]

Voice channels? You can create ones for yourself now.

[pearl steppe]

Thank you for replying

I come here from long time , tell me how can I create

[spiral matrix]

i cant link my account to number or email my account is already linked with Facebook and twitter and i dont have facebook infos, i need help @sick shale

[sick shale]

Click on this:

[spiral matrix]

@sick shale

[sick shale]

What's the problem with linking a phone number or email address?

[spiral matrix]

it says i didnt login 15 days in last 30 days

but i am playing everyday

@sick shale

[sick shale]

Are you using different devices?

[spiral matrix]

no

[silent pagoda]

When is pmco? @sick shale

[spiral matrix]

ios update matters?

@sick shale

i need to fix it tonight or im gonna lose my acc

how much time we have for twitter tonight 00:00 ?

[sick shale]

You might have fewer than 15 logins in the last 30 days and that's a must condition.

You may contact customer service in-game for further assistance in this regard.

[sick shale]

No idea. Keep an eye on the ESPORTS official channels #community-news message) for information about upcoming events

[spiral matrix]

How much time i have ?

[pearl steppe]

How to create for 2 people?

[spiral matrix]

@sick shale

[silent pagoda]

Do you have link to Esports server

[sick shale]

It's there in the message I shared above.

[silent pagoda]

Alright

[sick shale]

Until tomorrow.

[ripe crown]

Hello, the fair pubg company. I want to know why the account ID was introduced: 51214166528

[storm flume]

Please contact the customer service for further assistance, @ripe crown. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Hello, please, I need your help. I work in Austria, and I am from the UAE. There are problems in the game, such as imaginary integration. I thought it was because of the country, so I changed the country except Austria. I did not know that the PUBG company would return the voice of Saltouh I was waiting for this sound impatiently, but the sound only came out in the Arab countries. Please, I would like to return the country to any Arab country so that I can buy this sound

[green agate]

You will need to wait if you have previously changed Regions through the in-game Settings Menu.

[night cloak]

@green agate
Wait 120 days. I just want to buy the voice and then return it. It's not a problem, but I was impatiently waiting for this voice.

[green agate]

Yes, MidasBuy is supported.

[green agate]

Around that amount of time unfortunately.

It depends on what the question is, some will require you to contact their support.

That would require their support site then.

[night cloak]

For four years I have been playing PUBG, but not even once did I contact support about any problem and you solved it. No support team inside the game, no Discord, no email. It is better not to contact you or leave this damned game.

[green agate]

This is because we cannot physically change your account's region.

This can be found on the right side I believe on their main website.

This should help,
https://www.midasbuy.com/midasbuy/qt/helpcenter

[spiral matrix]

customer service will answer me after 72 hours @sick shale

[green agate]

This has been flagged and is not recommended to be clicked on.

@spring valley

[plain cloud]

My account is on gmail an twitter and its third link. Right now I don’t have access to my gmail and my third link and my only way is twitter. My twitter will be un linked in few hours !!
How would I access to my account? Whats another way to do it?

[storm flume]

Please contact the customer service for further assistance, @plain cloud. Refer to subpoint 5.4 in #faq for further information.

[delicate mango]

When is Pmco NA ?

[green agate]

This would be better suited for,
https://discord.gg/esportspubgm

[delicate mango]

Yes Tysm

[vestal rover]

Salam 3alyakom

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vestal rover. Remember to read through #faq before asking questions in the support channels.

[valid igloo]

I need help please

my account stolen please help me

[native anvil]

Please refer to this response again and avoid repeatedly asking about the same matter after you have been answered, @valid igloo.

[valid igloo]

it's not help me

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[valid igloo]

ok

thank you

[native anvil]

You're welcome!

[valid igloo]

but you know customer service have abig problems because when account back he not deleted any souuil media

[native anvil]

If you have any inquiries concerning this matter, please do not hesitate to reach out to the in-game customer service. As we have mentioned previously, we are not affiliated with customer service and unfortunately, we cannot offer any assistance regarding this matter.

[flint summit]

hello guys, can someone send me pubg mobile world of wonder discord link ? thanks in advance.

i got it guys, thanks

[native anvil]

You can find the server invite link here: #news message.

[native anvil]

You're welcome!

[untold sail]

is that mean my id in pubg right

(Please provide your numeric user ID number for record keeping)

[real sedge]

yes.

[untold sail]

can i keep it empty cuz i stop play pubg from 2 years ago

[real sedge]

if someone you have contacted asks for your player ID then unfortunately you can't keep it empty.

for an example if you have contacted customer service then you would have to provide all the information they are asking.

[eternal skiff]

Can I somehow play using a magic keyboard?

[obtuse solstice]

When I try to buy UC, after I've selected my card I get this message, which translates to; In order to make this purchase I need to put in my password
Enter code here:
Now the thing is I should get a code in my messages, I got one when I bought something else but I can't get one right now, and it's not my credit cards password, I tried that.

This is what I get after typing in my credit card password.

[thin halo]

Have you checked your information? Like your bank details, etc. If you’re not getting the notification for password or anything, you might’ve missed some details.

[obtuse solstice]

Where can I check those?

[thin halo]

Where are you buying UC?

[obtuse solstice]

From in-game

[thin halo]

Try checking your Google account for payment methods.

[obtuse solstice]

What should I check there?

[night cloak]

Hey, anyone familiar with gameloop

I can't add a button called right click which is on mouse, no idea why but I cant

[thin halo]

Check if your bank account is correct.

[night cloak]

What happened to African Server?

[white pumice]

When trying to get the free chicken winner, does it specifically have to be solo or can I go into quads/duos and turn on "no auto matching"

[obtuse solstice]

I searched it up, apparently it's a Google issue, I was able to buy UC from midasbuy

[thin halo]

Alright.

[vagrant tulip]

What is your ingame region, Playstore region, Credit card region

[obtuse solstice]

But ty for the help izzosaurus

[vagrant tulip]

All of them must correspond with each other and with your physical position

[obtuse solstice]

All of them should be Romania

[vagrant tulip]

Check it up

Usually this issue is caused by the changes in region

[obtuse solstice]

Oh

Ok

[vagrant tulip]

You can just use the global UC by choosing Midasbuy global and use your credit card

[obtuse solstice]

Ye I'll stick to that, not like I'll buy UC everyday lol

[vagrant tulip]

But it will be in USD and you may get a charge fee from the bank

[obtuse solstice]

I chose the German region for midasbuy so the fee won't be very big

[vagrant tulip]

You can try that too

[rugged bear]

Is it ok to use config files for 60 fps setting?

[night cloak]

No. It’s against the rules of game to manipulate with files.

[hard valley]

hi guys i got a message on pubg mobile that twitter login is going to be disabled and thats my only login method and it says i need to be logged in 15 out of 30 days to link the account with my number email or facebook. what now? how can i bypass this?

support isnt helping yet

[upbeat pumice]

selling account at tiktok watch his video = https://vt.tiktok.com/ZS8TAyh5x/ selling pubg account at tiktok

remove account asap

[night cloak]

Contact in game customer service regarding this.

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @upbeat pumice.

[snow willow]

Can I recover an account that was hacked 3+ years ago?

[night cloak]

You can try from here:

[worn crystal]

Is there a COMPLETE guide for sensetivy settings for this freaking game

Worst UI for a game ever

[rugged bear]

bet ty

[snow willow]

It says I need to ans if I have logged in that account in the last 6 months but my account was hacked 3 years ago .

[worn crystal]

This game has me spending most of my time dealing with sensitivity bs rather than actually playing

[night cloak]

Try your luck and give them this reason in the extra information box.

[vague saddle]

Do you want to renew your account after 3 years? funny clown🤣🤣🤣

[tame plover]

Why my gyroscope isn't working

[night cloak]

On which device you’re playing the game?

[tame plover]

Poco f3

[vague saddle]

Scammer😆

[tame plover]

@night cloak ?

[snow willow]

I know it's funny,like who wants to recover his account after 3 years.lol.
But after seeing that they started a new way to recover account i thought it might help.cause i had many skins on that account.and i don't want to spend it that much on my new account.so i just want my past account back if there's any chance.

[night cloak]

#1101783947425357844 IF someone could help

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @night cloak.

https://www.gameloop.com/.

[night cloak]

discord server link is?

[cyan citrus]

You can find it on their website, @night cloak.

[night cloak]

okay why mention xd

[cyan citrus]

Could you please add more details about the issue you are facing and for how long you have been facing this issue?

[tame plover]

Since today I activate the gyroscope but it does not work

[night cloak]

What is your device

[tame plover]

Poco f3

[night cloak]

Did you try turning on/off the gyroscope

[tame plover]

@night cloak yes

[cyan citrus]

Please try these steps, @tame plover. Turn off the Gyroscope through your game settings, perform a routine repair of the game from login menu, clear game cache and restart your device. Open the game again and turn on the Gyroscope again and see if it will make any difference.

[tame plover]

Ok

[night cloak]

Easily fixed the issue, the peek buttons were stucking at moving buttons

[tame plover]

@cyan citrus thanks

[night cloak]

So I used to move them on another side, with mapping stuff, and it worked successfully

[cyan citrus]

You're welcome!

[cyan citrus]

Glad to hear that!

[upbeat pumice]

hi pubg team, i cant report those youtube channel those are selling carding uc by stolen bank credit or debit card in asia at youtube, if there youtube channel url is custom set like this ( https://www.youtube.com/@ajkshadowgaming/ )

[tame plover]

That's when the next update

[celest shadow]

You may use a service like https://commentpicker.com/youtube-channel-id.php to acquire the necessary identification. Only the channel identification is required.

[upbeat pumice]

please check i cant find there custom channel url as they have set there name in url so please in reporting form please add a selection line so we can pubg there youtube url. thanks

[storm flume]

We currently do not have a specific release date for the upcoming update, @tame plover. Once we do, we will publish further information in #news.

[night cloak]

Me too

[feral depot]

@cyan citrus Hi there, I want to ask, Is creating PUBG Mobile related content against there TOS? I understand that content like cheats/hacking, bugs, glitches, selling IDs, etcs are against their tos and prohibited but I've also heard somewhere that writing 'PUBG Mobile' or 'PUBGM' in the Video Titles or Thumbnails will also leads to get copyright strikes on the channel. And if that's true how one suppose to create informative and knowledgeable content related to PUBG Mobile?

[sturdy hornet]

Does this guy really work with you ?

or he is a scammer?

@lime juniper

@cyan citrus

@celest shadow

[cyan citrus]

This is a scammer, @sturdy hornet. Please block the user and report him directly to Discord. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[cyan citrus]

If a YouTube channel contains one or more videos that violate PUBG MOBILE's terms of service, there is always a risk that copyright strikes will be applied sooner or later.

You can find PUBG MOBILE's terms of service at https://www.pubgmobile.com/terms.html.

[feral depot]

Thank you for the Tos link @cyan citrus

[cyan citrus]

You're welcome, @feral depot!

[sturdy hornet]

I have a question so for the account recovering process. who is in charge to determine the claim the system or someone within tencent team ?

[cyan citrus]

That should be the customer service team, @sturdy hornet.

[sturdy hornet]

great

how long will it take

?

normally

[cyan citrus]

It can take up to 14 days to process your application, @sturdy hornet. Should you have any further questions in this regard, please reach out to the in-game customer service for further assistance.

[sturdy hornet]

kk

[tiny vapor]

Why can’t i change facebook account on pubg? it just says i recently logged in and it’s not the one i want and it doesn’t let me change facebook

[lethal blade]

Halloo this is quite late but seeing how other ultimate suits have it- why don’t the silver guru suit not have an exclusive emote when it shows it on the character within shop (kinda late ik but just have to ask)

[tiny vapor]

even deleted the game

[cyan citrus]

Please share a screenshot of the issue you have encountered, @tiny vapor.

[tiny vapor]

i don’t want this

[tiny vapor]

It wont let me use another fb account

only the last logged in one (i don’t want that one)

[cyan citrus]

Do you have Facebook application isntalled, @tiny vapor?

[tiny vapor]

no

Is that the reason?

[cyan citrus]

Can you try to install the Facebook application first and log into the account in the Facebook application and then try to link the account again, @tiny vapor?

[tiny vapor]

for sure

[fringe stump]

HELLO GUYS KENYANS AREN'T GETTING AFRICAN SEVER WHY? AND THE MS IS 250 AND MORE IF THEY PLAY AFRICAN SEVER

@cyan citrus

[cyan citrus]

You may provide your feedback about this through #996458713126797405 in compliance with the channel's guidelines, @fringe stump.

[tiny vapor]

nothing changed

wait,

I think i found a solution

[cyan citrus]

Try this, @tiny vapor. Close the game. Open Safari browser and open Facebook website from there and if you have the account logged in there, logout the account there and then try to link the account in PUBG MOBILE again.

[tiny vapor]

Still didn’t work,

[cyan citrus]

Did you logout the account in Safari first, @tiny vapor? Also, uninstall the Facebook application again.

[tiny vapor]

I’ll try uninstall

[tiny vapor]

it works now cheers

[cyan citrus]

Glad to hear that, @tiny vapor!

[granite nymph]

How to join the WoW serv?

[cyan citrus]

You can join it from here, @granite nymph: #news message.

[granite nymph]

Thanks

[cyan citrus]

You're welcome!

[sleek raft]

I have a question: If someone wins UC from weekly customs and they have a KR account, is it possible for them to receive those UC in their KR account, or is a global account necessary?

[light trout]

Yes, they can receive the prize on KR/JP version of PUBG MOBILE.

[sleek raft]

Cool thankyou

[light trout]

My pleasure! Have a great day ahead. 😃

[primal jasper]

Look games he device JP PUBG.

[wheat prairie]

Hello Guys

I Have An Problem

[junior birch]

Please state your problem, @wheat prairie.

[wheat prairie]

Is This account linked By Number?

[junior birch]

Your account is linked with a phone number as it is shown in the attachment.

[wheat prairie]

Okay Thank You For The Help

[limpid kiln]

According to rules and date winners should announced from 20th March to 20 April within 30 days but still there is no response Mam @lime juniper

[urban canopy]

Hey PUBG mobile I have question so can u give me a super good sensitivity for 6x scope for iPad Pro

Hello

[cyan citrus]

Sensitivity is mostly related to your personal preference, but you may try to ask other players in #pubg-mobile, @urban canopy.

[gentle niche]

@cyan citrus why pubg gives copyright strike to bgmi content 👽

[naive hedge]

Hi guys!
Is it enough to have linked with just a phone number?
Or I have to access with Facebook or other things too?

[modern merlin]

Hello

?

[naive hedge]

Hi @modern merlin

[modern merlin]

Today i lost my pubg account

I try to log in by gmail but can't acces

[wheat prairie]

I have The Same Problem

[naive hedge]

I'm opening always with phone number instead of twitter and I think it will be no problems having only that @wheat prairie .

[junior birch]

You can log in with your phone number and/or your e-mail address, or password through the login menu. Either way, you can still login with your linked login method.

You may enable Secondary Verification to further enhance the security of your account.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[junior birch]

Please refer to this announcement made in: #news message

[naive hedge]

Ok thank you

[junior birch]

You are most welcome.

[exotic helm]

how can i unlink gmail on my account, problem is i don''t remember the particular email that is link to the account ?

[gentle niche]

What a joke man 😳 pubg has takedown many channels with only bgmi content

And why you give strikes to those videos who doesn't contain pubg named or pubg game

[junior birch]

Are you currently able to log in to your account?

[gentle niche]

More than 150+ videos are taken down by you in name of bgmi

[dense bramble]

Is hereing no sound of parachute of enemy bug or feature of PUBG while being auto recalled?

[vagrant tulip]

Yes, it’s a bug please report it there #996546243859853424 if you’re experiencing it

[sand nymph]

Hello

[stable elk]

some one help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stable elk. Remember to read through #faq before asking questions in the support channels.

[leaden kelp]

My Pubg mobile account was stolen on April 29, 2023 Can you help me on this issue, please I can't log in to my account. What should I do, how can I recover my account? Please help me with this.

Suspension date: April 29, 2023

User : avşarMelo

User ID
5675965460
Country: Türkiye

Gender of the Character: male

[glossy sable]

Refer to sub-point 5.4 in #faq.

[storm flume]

Please contact the customer service for further assistance, @leaden kelp. Refer to subpoint 5.4 in #faq for further information.

[ionic cloak]

Is there any way to get items from Middle East countries offers?

[junior birch]

You can only get regional events only if you change your region in where that event is available.

[ionic cloak]

Im in Europe so I cant change it

[junior birch]

Unfortunately, it is not possible to get access to regional events in which you do not live.

[storm flume]

Please do not use languages other than English, @trail raft. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[trail raft]

I found a bug inside the game and I want to contact support

[junior birch]

You can report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu. You may also submit a report about this through #996546243859853424 in compliance with the channel's instructions.

[trail raft]

thanks

[junior birch]

You are welcome!

[delicate pumice]

is there any way to mark your clothes as "favorites" to quickly pick them out without scrolling through your entire closet?

[past lodge]

Hello, my friend's acc got hacked, idk where to go can anyone help?

[sick shale]

There isn't a category/filter for favorite items in the inventory, but you can use the Portable Closet feature for that purpose.

[green agate]

We are not able to help with physical account recovery here, please contact the in-game customer service.

[delicate pumice]

hmm... then its probabaly intentional game design. telling us to spend more to have faster access to our clothes

[night cloak]

#1102026928245977149 please look into it and help me cuz i can't wait 14 days

[celest pike]

Guys, they haven't announced the winners of “Tanks It Away” yet 💔 have they?

[night cloak]

I can’t talk to service on pubg

Idk why

maybe someone can talk to service a staff maybe

[native anvil]

Can you describe the problem you're having when trying to reach customer service, @night cloak?

[night cloak]

I'm trying to reach service but I can't.

[native anvil]

What is the specific problem preventing you from getting in touch with customer service?

[night cloak]

I don't know how to explain

[native anvil]

Without additional information, we are unable to provide you with any assistance regarding the issue you are facing.

[night cloak]

When i click on service i don't get any choices.

I immediately get something that it's not the problem and I can't choose what the problem is.

You understand.

?

[native anvil]

Please provide a video recording of the issue you are facing, @night cloak.

[night cloak]

Oke im going to try I have a bad phone because the recorder eventually stops. But I will trying for u

[plain maple]

Whenever I try to purchase UC a pop up happens that tells me my purchase cannot be completed and I have no idea why because I use Apple Store credit and definitely have enough funds sense I recently added some more, besides the point I updated my billing address credit card info etc in case I have unfulfilled orders and still didn’t work, after I checked customer servers and it says it might be because I’m refunding uc constantly in which I am not, another is that too many devices purchased on my account, I only use my iPhone 14pro and my current iPad, so that’s out of the way so I’m just confused on why It’s not working

I’ve even logged in and out of my Apple ID and reset both devices twice and still not working

[native anvil]

If you encounter any payment issues, please reach out to the in-game Customer Service, @plain maple.

[plain maple]

Fair enough was hoping for a faster solution or even an answer here but guess not

[native anvil]

Please note that we are not affiliated with customer service, and therefore, are unable to provide assistance with payment issues through the community. Please contact the in-game support team to address any payment-related issues.

[thin thunder]

@native anvil i want contact for the UC provider for business

[versed field]

My account got hacked 2 days ago and i tried to recover my fb account that linked pubg mobile, so finally i got recovered my pubg and the hacker haven't linked or unlinked fb account. So i changed fb password and tried to login pubg account and suddenly it's saying for 2factor secondary verification code. The hacker added 2factor on my account, so now i want to remove this 2factor cz this is my account. What should i do now to get back my pubg account. Can you tell me

[alpine flower]

Contact in-game customer support
Only they can help you with account related issues

[versed field]

I don't know what option i have to choose for this

[alpine flower]

Well you could send screenshot where you doubt it and someone can help you out
You can contact from login screen

[versed field]

Yes i know, but there is many options so can you tell me the option i have to choose

[alpine flower]

I don't know what all options exist so kindly choose whichever is appropriate/applicable
Or send screenshot someone will guide you

@versed field

[versed field]

Ok

@alpine flower Thnx

[vagrant tulip]

You can follow this way

Through the login interface

Not inside an account

[versed field]

U mean i have to logout and click on help

Right

[vagrant tulip]

Yes

[versed field]

Thanks

[vagrant tulip]

You’re welcome

[night cloak]

What's the quickest way to restore merit?

[frank saddle]

The quickest way to restore merit is by playing the game and performing well in matches [[1]](#questions message)[[3]](#questions message). Merit recovery is related to time spent playing the game and in-match performance [[2]](#questions message)[[4]](#questions message).

Generated using AwesomeQA AI

[night cloak]

How many merit can I restore per day?

Merit?

@frank saddle

How many merit points can I restore per day?

@frank saddle

[junior birch]

You can check that through the Merit interface, @night cloak.

[night cloak]

Got it thx

How come mine is only 7

Yours 9

[junior birch]

The Merit points recovery limit changes daily, @night cloak. If the limit has been exceeded, you will be able to recover the Merit points tomorrow.

[night cloak]

Yes

But I have 71 merit

And can recover 7 merit

Not enough to recover 80 to lay multi-player /:

But why you can recover 9

😭

[cyan citrus]

Merit recovery is related to time spent playing the game and in-match performance, @night cloak. Repeat violations will result in merit recovering more slowly. It is also possible that you may have recovered some of the merit points already. Should you require further assistance with this, please reach out to the customer service through inside the game.

[cyan citrus]

How may we help you, @tame star?

[storm flume]

Please do not use languages other than English, @carmine kayak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Who can help me to get mine account back, pubg service is not helping well

[storm flume]

Please contact the customer service for further assistance, @errant flint and @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

What choice should I make if my account has been hacked but my facebook and google mail are still linked

[cyan citrus]

Refer to this response, @night cloak.

[night cloak]

How to go to arabic server

[cyan citrus]

You can find a list of regional communities in #735483472432594994 sub point 3.1, @night cloak.

[pure ridge]

hello i am not able to login with number it keeps saying failed to login please try again (211)

[cyan citrus]

Please try to change your password and try to log in again, @pure ridge.

[pure ridge]

how do i change number login password

do i have to change the password of thirdlink email for number login

[cyan citrus]

Yes, you can change the password of your linked phone number when trying to log in with your phone number on the login menu of the game, @pure ridge.

[worn crystal]

If I reached ace level but now my points went down a lot.
Am I gonna be matched in ace lobby still?

[modest solar]

Hello, can you help me, my account has been hacked, what should I do?

[frank saddle]

Please reach out to the customer service in-game for further assistance with compromised accounts [[2]](#questions message). You may also consider enabling secondary verification through your Account settings if you have a phone number linked to the account [[1]](#questions message).

Generated using AwesomeQA AI

[modest solar]

@cyan citrus @cyan citrus This is the id of the account, please help me to retrieve it

[pure ridge]

i am not recieiving the code on number

[storm flume]

Please contact the customer service for further assistance, @pure ridge. Refer to subpoint 5.4 in #faq for further information.

[pure ridge]

okey thanks

[modest solar]

Can you help me

[green agate]

As previously stated by the bot, we are not able to help with physical account recovery here through the community.

Our team consists solely of volunteers who are not able to change your account's information.

All physical issues of this nature must go through the in-game Customer Service.

[worn crystal]

@green agate can you please answer my question ?

[green agate]

Regarding what?

[worn crystal]

.

[green agate]

Nvm I see your question,

The answer is that you won't.

It will put you into the corresponding rank instead.

Since you are no longer at that rank.

[worn crystal]

Got it thanks !

[upbeat pumice]

hi @green agate , I think there should be a label of pubg cops who will be given to those player who are filling forms of those youtube channel, instagram and facebook page and groups those are selling cheats, hacks and carding uc. let me know if this is possible ?

the label should be given to pubg players at there id in games too ?

i am ready to do this if i am asked to do on my time daily basis, i know how to do research and how to fill your form for reporting even recent i did last day for few channels.

if there is a channel who did not break the rule i know my friends channel personaly but they got strick even they nevel sell uc or never sell account but there pubg gaming channel is now removed by youtube because of your side strick, let me know if there is any way to recover ?

[green agate]

This would belong in #copyright.

[green agate]

This would most likely not be possible at this time. However there is #996458713126797405.

[upbeat pumice]

hmmm

[green agate]

We have a Discord role to show our top reporters available.

[upbeat pumice]

where i can see there name if some one daily basis fill form and reports ?

and where i can ask for my #cheating-news ?

[green agate]

#cheating-news message

[green agate]

You can see any online Top Reporter through the member list.

[upbeat pumice]

ok as i will get time i will keep reporting by filling form those are selling HACKED BACK ACCOUNTS carding uc by illegal dark and deep web through INSTAGRAM, FACEBOOK Groups Pages and Youtube channel or tiktok, i know how to find out them

[upbeat pumice]

thanks

[dry garnet]

Hello. I want to become a mediator, how is that?

[cyan citrus]

Please refer to the roles section of the #735483472432594994 for further information, @dry garnet.

[dry garnet]

The Roles section does not say how to get it

[dry garnet]

Tell me please

Hello ? @cyan citrus

[cyan citrus]

It does, @dry garnet. Please read it again.

[dry garnet]

Okay

Well, I didn't get this If the community manager says you have shown a benefit to the community. And you are qualified for this position. You may become a mediator
@cyan citrus

Are you here?
@cyan citrus

[zenith iris]

Becoming a moderator is earned through demonstrating a commitment to the community and its guidelines. Please review the guidelines and focus on contributing positively to the community. Everything is clearly mentioned in #735483472432594994 .

[dry garnet]

Well, you mean by laws, right?

[zenith iris]

Hmm, either you have problem in understanding the English? or you are being lazy to read #735483472432594994
Here is the part that clears your doubt

If the community manager  believes that you have proven to be a benefit to the community, and that you are qualified for the position, you may become moderator . General traits are maturity, reliability, honesty, and the ability to uphold the community guidelines.
 [Asking to become one may exclude you from any potential future consideration.]```

[zenith iris]

According to the guideline, the community manager will evaluate potential moderators based on their maturity, reliability, honesty, and ability to uphold the community guidelines. If someone meets these qualifications and has proven to be a benefit to the community, they may be considered for the position.

It's important to note that asking to become a moderator may exclude someone from consideration in the future. This suggests that the community manager is likely looking for individuals who are genuinely interested in contributing to the community, rather than those who are simply seeking the title of moderator.

[torpid gull]

It's there any clue or hope in can I recover my account from India version?!

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @torpid gull.

[torpid gull]

Yup my account get stolen and link in India version

[night cloak]

No chance. It’s an irreversible, once transferred can’t be transferred back.

[torpid gull]

😭😭😭💔

[tranquil snow]

[normal oxide]

Hey. How long do I have wait when it says sending to frequently. I’m trying to login but can’t reset password cause it says sending to frequently

@green agate

[torpid gull]

Its this official?! Or scammer!?

[native anvil]

No. They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[torpid gull]

Tnx

[native anvil]

You're welcome!

[normal oxide]

@native anvil

Pls help

[native anvil]

After the new day reset (UTC+0), you may make another attempt, or you can wait for 24 hours before trying again.

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @night cloak.

[normal oxide]

I’m sorry im not sure what that time zone is

Can you say it I’m eastern time zone United States

[native anvil]

The new day will start in 5 hours and 15 minutes. If the issue persists, you can try again after 24 hours.

[native anvil]

Have you completed these missions?

Did you receive a report for banning a cheating player that was not counted towards the achievement?

It appears that this player has eliminated you, but you did not report them. The system has automatically sent you this message because only this player has eliminated you. To qualify for the achievement, you are required to report the player and they must be banned.

[shell trail]

Hey everyone ! I have a lil question 🙂 When I rec for 10 min my games, it automatically drops to 60 FPS ( im a 90 FPS Player ), it is apparently related to the game cuz other players with differents devices have the same problem... Do you have a solution ?

[native anvil]

Hello, what type of device are you using and how long have you been experiencing this issue?

[native anvil]

How many experience points did you earn in the match you are referring to? Additionally, how many matches have you played today, and how much time did you spend in this specific match?

[shell trail]

Hey ! One plus 9 and a month approximately

But I have Friends who Plays on iPhone 13 that also have this problem

[native anvil]

The experience points are gradually reduced with each additional match. For instance, during the first 10 matches per day, you can earn between 600 and 1000 experience points per match, depending on your performance and time spent in the match. However, after the 11th match, the maximum experience points you can earn per match will be reduced to no more than 400 points. Please note that these numbers are just for illustrative purposes, as we do not have specific figures, but they serve to clarify the idea.

[night cloak]

Investigators who watch the clips get uc?
@native anvil

[native anvil]

Is the issue you're experiencing specific to PUBG MOBILE? Additionally, have you noticed if your phone gets overheated or if you use it while it's charging?

[native anvil]

No, they receive titles based on their level, as well as rewards such as Classic crates and BP Coins.

[night cloak]

Ok tk

[native anvil]

Did you play any matches before this one, or was it your first match of the day? Also, the number of experience points you earn depends on your overall performance in the match.

[night cloak]

And if I've been fined unfairly, where can I get a ticket?

[native anvil]

Could you please elaborate more?

[night cloak]

I got banned from my pubg account because I didn't have the original version of the game, and I was pulled into a trap by a boy who said to have a new update to download from there and I got banned for 10 years

Can something be done to get unban

?

[native anvil]

Downloading the game from an unofficial source is a violation of the terms, as these versions may have been modified in some way by adding unauthorized features or altering data, which could be detected as cheating. You can refer to sub-point 2.12 in #faq or contact customer service within the game for further assistance, @night cloak.

[night cloak]

And I can still take unban

@native anvil It wasn't my fault, a boy told me that there is an update to the new game

ID Account 5627621580

[native anvil]

We are unable to provide information on whether or not your account ban will be lifted, as we are not affiliated with customer service. We suggest contacting customer service directly for assistance. Our recommendation is to uninstall the unofficial version and all associated files from your device, and only download the game from official sources such as the Google Play Store, App Store, or PUBG MOBILE's official website https://pubgmobile.live/apk.

[night cloak]

Well, I have the original game but I have a 10-year ban and I would like to make a request to remove the ban

[native anvil]

Please avoid making further inquiries about the suspended account, as continued questioning may result in automatic muting from the server. As we have previously explained, we are unable to assist with such issues through the community, as we are not affiliated with customer service. Additionally, downloading a modified version is a violation of the terms, and account banning is the expected outcome.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

[wooden vector]

I linked my mobile number to my pubgm account amd that number is now lost and i dont remember the password to it ive got all the others links and logins but can sell my id cause of this number linked need help

[native anvil]

Please be aware that account trading, buying, or selling is not allowed under PUBG MOBILE's terms of service. For any account-related issues, please contact customer service within the game. Refer to subpoint 5.4 in #faq for further information, @wooden vector.

[storm flume]

Please do not use languages other than English, @mental galleon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native anvil]

Please follow these steps to recover the PUBG MOBILE account in case of loss or compromise, @mental galleon.

The reasons for the reduction in experience points are related to Merit and the number of matches played per day, as I explained to you earlier. If you play too many matches in a single day, the experience points gained will decrease. You can try playing a match on the following day (<t:1682899200:R>) to see how many experience points you will earn in the first match, @exotic grotto.

[weary zodiac]

hi how to apply for pubg mobile partner

@native anvil

[glossy sable]

Please refer to this message: #questions message

[chrome hawk]

has glider skill bug been fixed? (can't get off on glider bug)

[native anvil]

Is the Jet-Boost Board what you were referring to?

[tired fractal]

is there any possibility that the glacier red dot can get removed from my inventory? i don't even want the uc back i just dont like the scope skin

[chrome hawk]

yes

[native anvil]

Unfortunately, this feature is currently unavailable. However, you can share your suggestion for this feature in the #996458713126797405 channel, following the instructions pinned in the channel.

[native anvil]

This issue has already been forwarded to the Community Manager.

[obtuse cobalt]

Hello, I lost my account login information in the game, and I could not log in. Please help me access my account again, thanks ,id : 6462666996

[native anvil]

Please follow these steps to recover the PUBG MOBILE account in case of loss or compromise.

[obtuse cobalt]

Ive pubg kr i didn’t find that option , please i need help

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @obtuse cobalt.

[wintry flame]

Is it bannable if someone uses a VPN to change their region to somewhere else?

[frank saddle]

Using a VPN to change your region is not recommended and may lead to a suspension in rare cases [[2]](#questions message). It's better to avoid using a VPN to prevent putting your account at risk [[1]](#questions message).

Generated using AwesomeQA AI

[shell trail]

Its only on Pubg, i play with a fan to cool down my phone

[native anvil]

You may create a post of the issue in #996546243859853424 in compliance with the channel's pinned instructions.

[shell trail]

Thx ❤️

[native anvil]

You're welcome!

[echo rover]

Why am I unable to load any map besides Erangel in Ranked TPP Solo? They are all downloaded, but they just don't let me enter.

[alpine flower]

It can be very hard to match you in other maps in solos
Because very less people play solo

[echo rover]

even in duo or squad it just keeps me in queue for five minutes before I just give up.

[alpine flower]

Squads?
Umm I don't know
Also note erangel, livik is the most used map
Other like sanhok and vikendi take a while even for me to enter

Maybe send a screenshot of the time next time

[echo rover]

ok, well thank you for the assistance, I will try

[echo rover]

All six alternative maps to Erangel and still nothing loads.

[alpine flower]

Maybe because it's solos
Or wait for someone to reply 🥲
@echo rover

[pure ridge]

its been 2 days havent received any news from pubg mobile support i am still unable to login with number

[echo rover]

Well, thank you anyways!

[alpine flower]

You'll have to wait

[pure ridge]

i see the tweet on twitter regarding number login problem is everyone having same issues

so i just have to wait

[worn crystal]

When I ads with no scope (iron)
How can I see the enemy’s movements if it’s blocking my view below the aim

[night cloak]

you see it.

[versed field]

@native anvil my account got stolen, and scammer sold that account to someone else. He have apple id Linked and i have no ways to recover apple id to get pubg account. Now i want to get back that account by requesting pubg, but i have no ways.. on ingame also I can't find account recover Option that i watch on youtube tutorial. There is no option for recover and request to link another email to tencent. Can you tell me is there anyway to get back my pubg account

[sonic cloud]

Contact support in game or via mail.

[versed field]

It's saying everytime wait 14days

[sonic cloud]

the hacker will use account recovery every 2 weeks so you can't recover it. therefore it will be better to contact support

[native anvil]

Please follow these steps to recover the PUBG MOBILE account in case of loss or compromise.

[versed field]

When i click help it's shows latest help center, not like this

[native anvil]

Can you provide a screenshot?

[versed field]

Ok

@native anvil

[native anvil]

Just a moment, and I'll send you the steps.

[dense coral]

Hi, @native anvil i have question why my sensitivity is set same on both same devices but it feels faster on other , even though it should feel same speed because they are same size? Horizontal acceleration is on on both.

[versed field]

Ok

[versed field]

I tried this, and after i enter UID and submit, it says to wait 14days

What should i do now

There is no additional questions they ask

Only i agree tos and enter UID and submitted

[sonic cloud]

probably the hacker will use it every 14 days so that he has no chance to get the account back.

support unfortunately does not understand that anyone can use it

[versed field]

He is using

He play game also

On my account

[native anvil]

The hacker may have submitted a request before you. You can either wait for 14 days or try contacting customer service through "Contact Us." Unfortunately, there is nothing more that we can do to help you with hacked accounts through the community.

[versed field]

@native anvil can u answerr pls 😢

[versed field]

I will try and msg here 😢

[dense coral]

Can someone help me ? I asked no one replied to my question.

[native anvil]

Can you please elaborate by providing a video recording?

[versed field]

@native anvil i wrote on help support description that my account is stolen and changed icloud and facebook password and hacker linked there own social media account. Is this ok?

They said they will answer in 72hours

[frank saddle]

Since you have already contacted customer service in the game, please wait for their response as they are the ones who can address and resolve account-related issues [[1]](#questions message).

Generated using AwesomeQA AI

[native anvil]

What is your device?

[versed field]

My device?

[native anvil]

No, this question is related to another query by Cyrex #3818.

[versed field]

Ok

Sorry

[native anvil]

There's no problem at all.

[versed field]

I wrote this ! @native anvil is it ok?

[native anvil]

Yes, and you may follow up with the customer service team as this is the only way to resolve such an issue.

[versed field]

I can give all the proof if pubg needs, to get back account

[versed field]

Ok

[native anvil]

If in-game support requests specific proof, please provide it. As we've mentioned before, only in-game support can assist with account-related issues.

[versed field]

Ok thanks for the details how to do this

[native anvil]

You're welcome.

[pure ridge]

what is the current pubg support email ?

[cyan citrus]

The e-mail for the customer service is [e-mail], @pure ridge. However, the only recommended way to contact the customer service is through inside the game.

[honest shuttle]

Yo i play livik rank ace master 10 only +2 11 kills top9

What the hell

[granite estuary]

Is there anyone online can help me ?

[cyan citrus]

Your rating points at the end of the match are determined by different factors. You will generally get less rank points at the end of the match in Livik as it is much smaller map with less survival time.

[cyan citrus]

Hello! How may we help you?

[dense coral]

Device Ipad pro 12.9 2022

[tame star]

@cyan citrus I did not receive the message that I can make my wow map

[empty oracle]

Is giving my friend an item illegal in metro royale

[junior birch]

If you have not received any mail within the in-game inbox regarding the World of Wonder creator application then it means that your application is rejected, the application acceptance depends on your submission.

[undone dust]

Where can i find the guide or server rules ? And how to report someone who's cheating online ?

[junior birch]

You can find the server guidelines here, #735483472432594994. You can report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[undone dust]

Not able to see it idk why ?

[junior birch]

The channel may not be visible. Please use id:browse and enable the channel to be visible on your channel list.

[undone dust]

I did and still can not view it

[junior birch]

Click on this ( #735483472432594994 ) and it should be visible. If it still does not show up, then please go through your server settings and enable "Show All Channels" and restart your client. For further assistance regarding this server, please use the #discord channel.

[undone dust]

Ok , thanks

[inland zenith]

Where this 1

[junior birch]

The game probably did not register that you have collected an item from an event or checked an event, @inland zenith. Have you tried performing a routine repair from the login menu?

[inland zenith]

Yes, I tried. This unit has been hanging there for about a week.

[junior birch]

Try logging in from your alternative account, log out and log in to your main account again.

[inland zenith]

Technical support when the user has already restarted the system

[gentle salmon]

Trying yo change my password and I'm having this

[junior birch]

Did you make sure that you put the same password in both Set Password and Confirm Password categories?

[gentle salmon]

Yeah
Even before i clicked confirm password
It's already telling me password is incorrect

[junior birch]

Got it. Try to put a password with a combination of numbers, small letters and capital letters and do not put spaces or special characters. Also, please make sure that the passwords do not mismatch.

[gentle salmon]

Yeah
You just defined my password
It consist all these you mentioned

[gentle salmon]

Ohh I shouldn’t put any special characters
Worked now

[night cloak]

Can you get a bear pet from the event if 4 people will help you?

It says so in the event 🥲

[odd latch]

I want to speak with support is necessary

[paper lichen]

Hello, I have a question.
When will the UC station be back?

[cyan citrus]

We unfortunately do not have information regarding the UC station in the game, but Midasbuy exclusive UC Station is available: https://pubgmobile.live/945a18, @paper lichen.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

Could you please share a screenshot?

[night cloak]

Yes, ofc

[odd latch]

I cannot log in to my account in the game because it was linked to a Facebook account only and my Facebook account has been deleted so how do I log in to my account in the game again

[cyan citrus]

If Facebook was the only login method connected to your PUBG MOBILE account, you will first need to recover access to it by contacting the Facebook's customer service: https://www.facebook.com/help.

[cyan citrus]

Please share another screenshot and highlight the event rule you are referring to. Also, make sure that you change your game language to English first.

[odd latch]

I spoke to support on Facebook and I can't get it back because I deleted the account permanently by mistake

[cyan citrus]

We unfortunately will not be able to help you with this any further through the community, @odd latch.

[odd latch]

Please, can you link the account to Gmail?

[odd latch]

I want to play the game again

[cyan citrus]

No, as mentioned previously, we will not be able to help you with your issue any further through the community. Feel free to contact the in-game customer service should you require further assistance with this.

[paper lichen]

Thanks

[cyan citrus]

This is how you can obtain the Ghillie Suit BE@RBRICK:

[cyan citrus]

You're welcome!

[night cloak]

So it's just a currency for gacha where there is no pet? That's not very cool

[cyan citrus]

BE@RBRICK Buddy prizes can be obtained from Hola Buddy event, @night cloak:

[night cloak]

Yep and it's not f2p. Thanks for answering thou

[cyan citrus]

You're welcome, @night cloak!

[upbeat pumice]

hi sir @cyan citrus let me know if cheat form what is mean by
This can be any 12-digit numeric value of your choice.

To stay anonymous, you should provide a value that is not known to others.

You must provide an identifier to be eligible for potential rewards.
what is 12 digit ?

[paper lichen]

Is the shop of those tokens will tern back? Why still written 15 days? Or I lose them all?!

[cyan citrus]

It can be any 12-digit numeric value of your choice.

[upbeat pumice]

what mean that is i am asking ? your choice ? my pubg game id number ?

[cyan citrus]

This means that these items will automatically expire after 15 days. This event where these items can be used has already been concluded.

[paper lichen]

So I lose them

[cyan citrus]

Sadly, yes, @paper lichen. You should have used them during the event period.

[upbeat pumice]

so i can put my side own any 12 numbers ?

[paper lichen]

OK thanks

[cyan citrus]

Yes, that is what is already mentioned there.

[cyan citrus]

You're welcome!

[upbeat pumice]

thanks alot sir,

[cyan citrus]

You're most welcome!

[paper lichen]

And those?

[cyan citrus]

These can be used in Bloodstained Legend event, @paper lichen. The event is available until 2023/05/04 (UTC+0).

[paper lichen]

Sorry but I have a question
Why they didn't end the tokens with events?!

[paper lichen]

Where can I find this event?!

[cyan citrus]

Mostly the time-limited tokens in the game have fixed remaining time before they expire. This time can be located when you select the tokens in your inventory.

[paper lichen]

OK thanks

[cyan citrus]

You can find it in the available events in Event section of the game:

[paper lichen]

Oh ok thanks alot

[cyan citrus]

You're most welcome, @paper lichen!

[paper lichen]

How can I solve this issue?

[cyan citrus]

Try to open the event from here, @paper lichen:

[paper lichen]

I tried but the same problem

[cyan citrus]

What is the device you are using, @paper lichen?

[paper lichen]

A50s

Samsung phone

[cyan citrus]

Please try to perform a routine repair of the game from login menu, clear game cache and restart your device, @paper lichen.

[paper lichen]

Ok

[gentle niche]

It's 2 days I didn't got your reply 😂
After asking why you give copyright to pure bgmi content

PURE ANEKA PURE

[green agate]

From a review by our Community Manager, it was determined that certain users would pose their content as a BGMI recording to avoid possible filters, when in retrospect they were cheating in PUBG MOBILE.

[hard nest]

Any admin online

[daring wolf]

In next update wow mode ranking is coming is it right?

[unique marsh]

Hi
please help I can’t sign in to my account the problem I don’t receive the ‎‏verification code to my phone

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @daring wolf. For more general information, please refer to https://bit.ly/3BT8RKg.

Please contact the customer service for further assistance, @unique marsh. Refer to subpoint 5.4 in #faq for further information.

[simple wolf]

This teammate killed me in 4 times In WoW, I reported him, will he get banned ?

Cause this happened a lot of time to me in WOW, but there was no action from PUBGM

[unique marsh]

I contacted with a customer service

Please help me

[sick shale]

They will be punished upon reviewing and verifying your report. Wow modes are similar to Arena modes, so they do not get punished automatically like in Classic modes.

[sick shale]

We recommend to contact customer service via in-game for assistance with account related issues.

For your information, we as moderators here are unable to assist with such matters at all.

[unique marsh]

Thanks

[night cloak]

Bro can you help me I lost my pubg mobile account and someone hack my account and all ready claim account. So I can't recover my account. Please help me I have all proof of my account. I spend alot of money in my account. I send you all proof.
This is my stream link - https://www.youtube.com/live/63711bEmUJk?feature=share
10 day ago this stream
31:00 sec you see this is my stream and this is my account. The pubg coustomer service not reply me along time . Please help me. You are pubg partner also. I hope you respond my mail. I humble request you.

Sir need more proof I send you

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Please read carefully

What I say

I humble request

[alpine flower]

Account related issues are only dealt by in-game customer support
None here can help @night cloak

[night cloak]

@alpine flower can you send me link please

[cloud plume]

On one of my friends account
He linked his mobile number to his account but after some times his sim card get lost and he now don't remember his number he linked with
He has his email linked too which he uses to login
How can he unlink his mobile number?

[frank saddle]

Your friend can't unlink the mobile number, but they can change it. They should contact customer service via in-game for assistance with changing the linked phone number [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[alpine flower]

You can contact them from login screen of game

[hard nest]

any admin online ?

[night cloak]

@cloud plume can you help me some one promot hack on YouTube

I don't have pc

Can you report from my side

[cloud plume]

Sure brother
DM me

[alpine flower]

@night cloak you can report them from mobile too

[cloud plume]

You can do it from mobile for yourself

[night cloak]

Yes mobile

But you expire man

@cloud plume I DM you

How can i report someone in #1077761379638984765

[night cloak]

I want to report this

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.

[hard nest]

i need some help ? any admin online ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hard nest. Remember to read through #faq before asking questions in the support channels.

[alpine flower]

Mention your problem

[hot crest]

Can I ask

how does a guy shoot me twice with an m762

and keep in mind

I'm on full hp

and I die

and I'm playing solo squads

I have a level 2 helmet and a level 1 vest

please elaborate

or should i

I land and the event at blomster in livik

I land first

I get an m416 and I knock a person in a prison set, then I go into the loot room near the main loot activator and there is a guy with an m762, he has no armor btw, I spray him

he doesnt die

and his gun is on single

and he shoots me twice

and he doesnt die

I get killed in 0.23 seconds

please explain to me how this happened 🙂 had a kd drop right after that game

I would love to know whose fault it was

[daring wolf]

How I request PUBG mobile to bring back berserker and arena master title . Help please

[upbeat pumice]

i submited complain regarding youtube channel recovery of my one friend, so it was told me 1 day waiting, let me know if it is possible ?

[harsh breach]

Is there a way to cancel the internal link assigned to the phone number or email?

[frank saddle]

It is not possible to unlink a phone number on your own, but you can contact in-game customer service for assistance with compromised accounts [[1]](#questions message).

Generated using AwesomeQA AI

[hollow heath]

It’s been 4 days the Facebook page is still up after reported

Here is the page id - 100065650050874

[topaz leaf]

The two-step verification code does not connect to the registrant number

[junior birch]

You may use #996458713126797405 to share your feedback regarding PUBG MOBILE. And, make sure your post meets the channel guidelines.

[junior birch]

The community manager has a lot on their hands and they are usually busy. So, please wait patiently, thank you for your understanding and patience.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[opal sorrel]

Hi

🏀⚽

[junior birch]

Hello! How may I be of assistance?

[opal sorrel]

Plz heplp

[junior birch]

If you have completed the requirements and have successfully submitted the application then a mail within your in-game inbox will be sent within 7 working days if you have been selected to become a World of Wonder creator, @opal sorrel.

[opal sorrel]

@junior birch