questions

[night cloak]

Can I contact in discord

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[night cloak]

Can you get a 10 year ban for non-cheating violation or account sharing?

[celest shadow]

If you violate PUBG MOBILE's terms of service, it will result in an account suspension.

[night cloak]

what are the TOS

Link?

[fringe ridge]

What happens if your clan miss scrim?

[cyan citrus]

You can find PUBG MOIBLE's terms of service at https://www.pubgmobile.com/terms/en.html.

[cyan citrus]

Could you elaborate?

[sharp dirge]

Hi, is it possible to get the name of an account who haven't ever played and never logged in after creating it?

[cyan citrus]

It is unfortunately not possible at the moment, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines, @sharp dirge.

[rough topaz]

pubg I want to know That Pubg gave Uc All Content creators Why And How I can Get Uc like This

???

[fringe ridge]

@cyan citrus my game voice is not working help

[blazing compass]

I won 1500 uc from pubg Thailand Martial arts as a lottery, I filled out the form, it's been 2 weeks and it still hasn't arrived, the other winners still haven't arrived, do you know when they will come?

[sonic prairie]

90fps optimization for Mi 11 Ultra

90fps optimization for Mi 11 Ultra

[slow ruin]

I fixed it
anyway thank you

[native anvil]

Please add more details about the issue you are facing, @fringe ridge.

[storm flume]

Please send your concern in #1055891271849353226 and wait patiently for a response, @blazing compass. We may otherwise have to mute you.

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[fringe ridge]

I mean, when clan misses scrim, what will be the punishment?

I mean just misses, dont play it but have registred

[storm flume]

Please do not use languages other than English, @acoustic tundra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native anvil]

Are you referring to Clan Battle, @fringe ridge?

[fringe ridge]

yeah

[native anvil]

The current Clan Battle has already ended, and registration for the new season will open on February 20th, 2023.

[fringe ridge]

k

[rapid glen]

I want to report some one use hack and streaming in tik tok this is an video

He is number 2

[junior birch]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @rapid glen.

[rapid glen]

How can I put this video in the website

[rapid glen]

@junior birch .

[empty oracle]

Bro just put the url of the video

[rapid glen]

This live

@empty oracle

[empty oracle]

Oh

[rapid glen]

What can I do

[empty oracle]

The live url?

[rapid glen]

If he close the live@empty oracle

[junior birch]

Select the 'TikTok' option in the cheating form and include their TikTok username and if the user is live streaming then use the checkbox to notify the community manager in real-time, @rapid glen.

[rapid glen]

@junior birch what is this

[junior birch]

Please refer to the description.

[rapid glen]

He wants me put number

[rapid glen]

@junior birch .

[junior birch]

Provide your PUBG MOBILE user identification in the bar if you want to be included for potential #cheating-news. If you want to stay anonymous, provide a random value that is not known to others.

If you provide your PUBG MOBILE user identification, you can efficiently locate the status of your report.

[rapid glen]

I don't understand stand because I am from Egypt

Can translate it?@junior birch

[junior birch]

You can leave the identifier empty if you wish, @rapid glen.

[cobalt compass]

Please - events management .. check about - feedback event Not yet arrived (Custom Status Valentine)
Singapore in event

[junior birch]

Could you please elaborate, @cobalt compass?

[rapid glen]

@junior birch I end it but I don't put any video or link is that okay

[cobalt compass]

Yes i do

[cobalt compass]

https://discord.com/channels/393088095840370689/1073146737423831070

[junior birch]

Yes, thank you.

[rapid glen]

Without his nam

name*

@junior birch .

[rapid glen]

@junior birch if he got baned how can I know

Why I got muted

[native anvil]

You reported a TikTok account, but if you want to report a cheater in PUBG MOBILE, you can refer to this response, @rapid glen.

[rapid glen]

I report a cheater

[rapid glen]

I do something wrong ?

[native anvil]

This link is for reporting cheating content: https://bit.ly/3soBavK.

[rapid glen]

I make it from this website

[rapid glen]

.@native anvil

[native anvil]

To report cheaters, you can refer to this response, @rapid glen.

[rapid glen]

But I don't put any video or link I can send to you video @native anvil

@native anvil can you answer me

[vagrant tulip]

If you don’t have a video you can’t use the form to report him rather you should report him ingame match only.

[rapid glen]

This a video of cheating

@vagrant tulip .

@native anvil .

[vagrant tulip]

This video is not acceptable, The video should be recorded in spectate view with the ID clearly visible in the video. If you have this cheater ID you may report him ingame.

[rapid glen]

But he in stream

@native anvil is this video will b*n him

[native anvil]

Please check your messages, I have explained how to submit the report and what are the acceptable report requirements.

[zinc escarp]

hello someone here?

how do you change position of follow/unfolllow parachute botton? its not in controls and I can't find anywhere

[native anvil]

It is unfortunately not possible at the moment, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[warped cipher]

Help me

Moder

Admin

[frigid lake]

i would like to submit a report/ticket may soneone guide me please

[night cloak]

After updating my ios to 16.3, it became impossible to play pubgm now. Game is literally freezing. Any solution?

[night cloak]

Hey um so my friend got banned from twitter for 1 day so he asked if he could play in mine for a bit

So I allowed him and then some time later he told me to check out my account immediately and I see it's banned for a week bcz of "abnormal recoil behaviour"

Then some time later he finnaly told me he installed plug in hacks... Can someone please help me

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

@frigid lake

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warped cipher. Remember to read through #faq before asking questions in the support channels.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[frigid lake]

Thx but i cant reach this point since i have a device ban any thing else i can reach it this way 🤍

[green agate]

We are not able to help with account issues.

[frigid lake]

Understandable thx 🙏

[night cloak]

It immediately keeps showing me my account ban

[jade nebula]

I need help about somthing in the game pls any one here?

[night cloak]

Helloo, for the Valent-tag your duo event do we have to write our partners game ID or instagram/twitter username?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jade nebula. Remember to read through #faq before asking questions in the support channels.

[wise lintel]

Someone have hacked my account

Help

[rough topaz]

pubg I want to know That Pubg gave Uc All Content creators Why And How I can Get Uc like This

[sage radish]

My game crashes even before it turns on it crashes on the blue starting screen

I have a Deutsche T Phone the phone has the requirements of the game is it possible that the device is unsupported?

[real sedge]

Does the game have some kind of limit when giving RP respect to friends in match?
I haven't been able to send RP respect to anyone in the past few days (not even once in a day)

[sonic prairie]

i have completed the form when will the feedback be provided or is it optimized for 90fps

[crisp venture]

@real sedge Rp respect is uesless

[ancient cedar]

Please contact customer service for assistance pertaining compromised game accounts. For further information onhow to contact customer service, please refer to sub-point 5.4 of #faq.

[lilac kernel]

why the help center closing the conversation i need help my account got hacked i need to get it back

[worthy sinew]

There is a limit to RP Respect per match and per week.

[empty oracle]

It said “eliminate 200 enemies with pistol” and idk if it means in tdm or class or all modes can complete this achievement

[cobalt compass]

@native anvil @green agate
Please - events management .. check about - feedback event Not yet arrived (Custom Status Valentine)
Singapore in event

https://discord.com/channels/393088095840370689/1073146737423831070

[real sedge]

Thank you. From where did you find this?

[real sedge]

tbh I’m just helping my friends with their achievements etc..

[worthy sinew]

Navigate through RP 🡲 Royal Pass Perks (highlighted in red) 🡲 The question mark next to Respect Perk.
Here, you can also check the number of Respect perks available this week.

[real sedge]

Didn't know that was there😅 thanks

[slow ruin]

There is a big delay in the response of the game, even though the ping is 20
how i can fix it

[celest shadow]

Yes, if you want to.

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[sonic prairie]

i have completed the form when will the feedback be provided or is it optimized for 90fps @celest shadow

Can you help me

[celest shadow]

Where did you download the game from?

[sage radish]

Play store

I've tried apk aswell it said shadow smth error I forgot it

[celest shadow]

If you have filled the form, you have done your job. Your device will be supported for the 90 FPS option in the future if it meets the minimum hardware requirements.

[sonic prairie]

Okey thank u

[slow ruin]

.

[celest shadow]

Classic mode.

[celest shadow]

Our community manager will review your post. Please be patient.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @slow ruin. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[celest shadow]

Please report this issue in #996546243859853424 and include information about your numeric user identification, device, network, country and a video recording.

[sage radish]

I downloaded it from the play store even tried re downloading and clearing the cache and everything

[sage radish]

Do I have to state my country?

Or is that optional

Because it's not down to country my brother can play the game fine

[sonic prairie]

Do you know when it will be optimized?

[celest shadow]

Yes.

[celest shadow]

No information in this regard.

[sage radish]

My brother can play it fine tho

💀

But alr

[sonic prairie]

Okey thanks

[sage radish]

What's the numeric user identification

[celest shadow]

Your PUBG MOBILE user identification.

[sage radish]

I don't even know what that is.

I can't even get into the game.

It crashes on this screen

A second or 2 passes and it crashes

[magic rain]

Hi baby mod, does prime plus give u vouchers every week?

[slow ruin]

@celest shadow
I know how to report
But I want a quick solution

[lilac kernel]

why the help center closing the conversation i need help my account got hacked i need to get it back

[chilly spade]

Reporting bugs through in-game is the quickest solution.

[junior birch]

Prime Plus does not give you vouchers weekly. Vouchers can be collected after you renew the subscription every month.

[chilly spade]

Do you remember your in game name?

[sage radish]

I'm not sure honestly but I used my Facebook I believe

But I can just make a new account once I'm able to play

[chilly spade]

You have to send the id of your pubg mobile account.

For example: 541486...

[sage radish]

I didnt even know that existed.

And it was in my old phone which is broken so I can't check

[cinder smelt]

how ?

[chilly spade]

Matchmaking duration depends on how many players are currently playing on the specific game mode, map, team mode, perspective, server and platform. If you are unable to find a match, try switching to a different map or team mode.

[sage radish]

@chilly spade could I just report the issue without my country nor my Id because I don't have my Id and my brother can play the game fine so I'm thinking it's a unsupported device issue my device is good it has 4gb ram and has the fastest cpu (I believe) and a good gpu

[cinder smelt]

Use an emulator and this problem from yesterday. Do you have a solution?

[chilly spade]

You can share your id by just copying it frlm your brother's account if he is your friend in game.

[sage radish]

Right. But still if it was a country error he woudnt be able to pay either

Play*

[chilly spade]

Refer to my message again for the only solution.

[chilly spade]

Country is needed to submit a report.

[sage radish]

🗿

I'll just do the report rn ig

[junior birch]

Try not to skip all the available options and do not select the option that you do not have access to your account or the conversation may end up being closed.

[sage radish]

@chilly spade what does it wanna say when a tag is needed to post it doesn't let me create a forum

I never use forums so I'm confused 💀

[chilly spade]

Use the tag related to your report.

[sage radish]

Huh??

[sage radish]

What tag

[chilly spade]

Tap on this button and choose tag related to your problem.

[sage radish]

Found it ty

[sage radish]

I chose gameplay

Because it's a game problem 💀

[chilly spade]

@sage radish make a post in #996546243859853424 not in #996458713126797405.

[sage radish]

I told u I don't use forums and I don't know anything about them

I entered the issues Channel clicked the plus icon and I just made it 💀

If it was tickets from ticket bot it would be do much easier but it's forums.

Nvm

I misclicked 💀

Anyway to delete the forum? @chilly spade

[chilly spade]

You deleted it?

[split badger]

Guys is it 3 finger layout or 4 finger layout

[sage radish]

Yea.

I closed it

[knotty wing]

How drive cycle in cheer park

[sonic prairie]

Are you sure that 90 fps optimization will be done?
For Mi 11 Ultra. I filled out the form @celest shadow

[sonic prairie]

@static sleet

[dense oracle]

My account was stolen through a Twitter account, and the thief put his phone number, so I can't log in 
UID : 5226639405
  RG · BAMSI

[celest shadow]

If it meets the minimum hardware requirements, it may be supported in the future.

[dense oracle]

@celest shadow can you help me with that

[sonic prairie]

Okay

[storm flume]

Please contact the customer service for further assistance, @dense oracle. Refer to subpoint 5.4 in #faq for further information.

[dense oracle]

they didnt talk to me its been long time

@celest shadow please help

[celest shadow]

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer service and are unable to assist with in-game account issues, other than to direct you to contact the in-game customer service.

[dense oracle]

in game customer service they d'ont talk its been long time

[inland yew]

support

can you help me ? 🥺

[magic rain]

Bruv that’s bad

[dim seal]

the silver guru set that i have has an outfit emote. but i got no emote in my inventory

where i can find it

[karmic skiff]

@feral forge
Thank you
I finally got it😍😍

[slow ruin]

If I change the server, will the rank be reset?

[junior birch]

Please state your inquiry.

[junior birch]

You have to purchase the emote separately.

[near briar]

There’s some people who’s usin my picture and bullying me, what should I do?

@celest shadow

@static sleet

[dim seal]

then why this inscription

it only appears on this outfit

[junior birch]

When you change your server, your rank will reset according to your current rank in the server that you will select. This is same for all servers.

[junior birch]

It mentions that the Silver Guru Ultimate set has its own exclusive emote which can be purchased in the redemption center with 1 Martial Gem.

[junior birch]

Could you please elaborate so that I can understand better?

[dim seal]

developers are greedy

[junior birch]

Should you have any feedback regarding the Martial Master spin, you can share it in #996458713126797405 in compliance with the forum's guidelines.

[dim seal]

thanks

you answered faster than in-game support

[split badger]

Wdym

[junior birch]

What I meant is that can you please elaborate on your concern?

[junior birch]

Glad to hear that. Should you need any assistance regarding PUBG MOBILE, feel free to ask here.

[shell trellis]

Hi,can't get confirmation code
Don't play game mb 3-4 weeks
Mb my account was hacked,idk

[junior birch]

Please try again after 24 hours. You should receive the verification code in your e-mail address.

[shell trellis]

Tryed 10 times

No code

[junior birch]

You can try to use one of the backup verification codes if you saved them somewhere before or try to change the verification method, @shell trellis.

[near briar]

@junior birch

[junior birch]

Please consider blocking them.

[boreal storm]

In my other devices, which are weak devices, I can enter this mode quickly, but here I can only once every 10 minutes. And he may not enter me in the first place and I tried all your solutions.

[slow ruin]

I have been ranked a crown to a ranking that will be lowered?

[static ore]

i have a Question if i use ultra hd using some gfx or change some setting for ultra hd

For This Reason can i get Ban ?

[junior birch]

Yes. Your rank will reset according to your current rank in the server that you will select.

[junior birch]

Are you using an emulator?

[junior birch]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[boreal storm]

No ipad

And the network is good

[junior birch]

You may try to switch to a different game mode or perspective and disable matchmaking preferences.

[boreal storm]

I tried the same thing

It is unbelievable on this planet, there is no one else who wants to enter this situation.

[cyan citrus]

You may try to contact the in-game customer service for further assistance with this, @boreal storm. We unfortunately cannot help you with matchmaking.

[karmic oak]

Hello, Pubg Mobile Vietnam shared a video on tiktok saying that it is the last day of the current martial arts mode. Is this true?

[cyan citrus]

Can you share a screenshot or the link of it, @karmic oak?

[karmic oak]

https://vm.tiktok.com/ZMYMGBxYk/

[cyan citrus]

This is not the global version of PUBG MOBILE. There is no such information at the moment.

[karmic oak]

Which version are they talking about?

[ebon plume]

Pubgmobile hasn't banned my account which was hacked and made a report myself. Although I can't get back my account at least ban him.

[storm flume]

Please contact the customer service for further assistance, @ebon plume. Refer to subpoint 5.4 in #faq for further information.

[ebon plume]

@ dyno bot less response from the customer service than an active hacker out here

[storm flume]

Please do not use languages other than English, @wooden plume. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

We are unable to provide assistance if you do not ask a question or state a problem, @twilit lintel. Remember to read through #faq before asking questions in the support channels.

[wooden plume]

I want to talk to technical customers from PUBG company because my account took a band for 10 years for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wooden plume.

[limber wadi]

is there a russian server?

[twilit lintel]

Where I can report my complain about admins of discord server of " batte ground mobile india " ( bgmi) they are not listening our problems as well as they are not responding us.

We never face these problems in pubg when bgmi was not separate

But now game is separate and they are not helping us plzz assist us where we can complain about them. @lime juniper my last hope is you.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @twilit lintel.

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for a list of regional communities.

[twilit lintel]

They are not listening us thats why i am here to tell my problem

[earnest harness]

@twilit lintel dm abhinav

[twilit lintel]

they are not helping us

[visual lichen]

When does the new redmagic 8 pro device get 90 FPS or is it already added ?

[earnest harness]

My friend have same issues but they not responding

Her #1 id banned due to improper discord Riewiew i have all proof brother

[polar marsh]

Please refer to the private message from @polar marsh for further information, @earnest harness.

[whole torrent]

i agree they are not helping

[fallen mirage]

i all so agree bro

[chilly spade]

@whole torrent @fallen miragestate your query.

note- this server is not affiliated with BGMI server in any way. We cannot provid eyou support related to BGMI or anything else related to it.

[kind marsh]

Hi

Some admin can help me?

My acc got steal

But i have acces to the red social what is linked but he put 2 steps verification in the account whit his phone number

@static sleet @celest shadow

[reef orbit]

Hacked account what to do?

[kind marsh]

I cant enter in the acc

[reef orbit]

Hacked account what to do?

[storm flume]

Please contact the customer service for further assistance, @kind marsh and @reef orbit. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @amber gull. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[twilit lintel]

okay sir

[rough topaz]

I need Pubg patner Program Varification Any One who can Help me

hy

[clear berry]

What this even mean..? Tf This is first time i ever got this on this game

If i used third party source I would be banned lol I didnt use anything exept my twitter to log in and game randomly log me out then when i log in, it says that..?

I can still play all games but it banned me from using my avatar..tf

I can change my avatar to anything else but it wont let me change it to my twitter avatar..? But twitter aint third party app? I always used twitter to log in

[willow flint]

I accidentally changed the server, please help me get everything back without waiting 14 days

[cyan citrus]

You will unfortunately have to wait for the 14 days cool-down period to be over before you can change your server again, @willow flint. We unfortunately cannot help you with this.

[dark lantern]

hello, I bought a promo code for 660 uc in the Ozan bank application, where can I activate it?

[native anvil]

The only recommended ways to make purchases are in-game and through https://www.pubgmobile.com/pay.

[native anvil]

Please contact the in-game customer service for further assistance in this regard.

[native anvil]

The PUBG MOBILE Partner title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community manager's discretion.

For more information about the PUBG MOBILE Content Creator Program, you may refer to Community section under Roles in #735483472432594994.

[rough topaz]

oky thanks

[native anvil]

You're welcome!

[tidal sky]

Till now unfortunately no support for it 😤 and many gaming phones I have too

[visual lichen]

Damn disappointed

[native anvil]

Please do not use languages other than English, @stone stone. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[stone stone]

Ok, I need help with my account, the problem is that someone (I don’t have idea who was that person) entered my account and started playing with hacks, in fact if you check the place city or country where he played I’m sure it would be different to the place I live, I don’t know if it’s possible to make something in this case

[stone stone]

Sorry

[sonic prairie]

@celest shadow I filled out the form. Will 90 fps optimization be provided immediately?

[native anvil]

Has your account been banned because of that?

[stone stone]

Yes

[native anvil]

Please refer to subpoint 2.12 in #faq for further information.

[sonic prairie]

@native anvil I filled out the form. Will 90 fps optimization be provided immediately?

[native anvil]

If you have already submitted the form, your only option is to wait patiently. We cannot help you with this any further, @sonic prairie.

[sonic prairie]

Okay thanks

[native anvil]

You're welcome!

[gentle salmon]

What’s the solution if I’m not getting verification code with my phone number. I’m trying to login

[native anvil]

Please make sure of the following:

▫️ The number "0" is not present at the start of the mobile number.
▫️ Switch your network connection between Wi-Fi and Cellular.
▫️ You are in an area with good cellular coverage.

Otherwise, you can try again later, as there is a daily limit on the number of verification codes that can be sent. You should also uninstall any apps that might be blocking spam messages from your device. If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[dark lantern]

what about the site, I log into my account, it says that the login is complete, but the account is not logged in

[native anvil]

Could you please elaborate more?

[dark lantern]

I logged in, the page refreshes and asks to log in again

[native anvil]

For further assistance with MidasBuy, you may send an e-mail to their customer service at [e-mail].

[native anvil]

Please contact the in-game customer service for further assistance.

[molten furnace]

what if I accidentally opened 10 cases?

[native anvil]

Could you please elaborate?

[outer plaza]

Hi can I know why I can't edit my birthday info? I've put in the wrong date 🥲

[native anvil]

Once you've set your birthday, it can't be changed. If you need further assistance, you may contact the in-game customer service.

[molten furnace]

today I donated for a battle pass, I bought it, they gave me an achievement for buying the pass, I took the cases, I just had 10 pieces, I opened it for us by my not being pregnant

[outer plaza]

Will they be able to change it? 🥲 I've tried but they're not responding

[molten furnace]

I discovered by accident

Can I somehow pick up items and return us?

I just want to buy the next pass for the us that I received from this pass

I can give you my game id if possible

[native anvil]

We are not affiliated with the customer service, so we cannot answer on their behalf. You can try to contact them and ask them.

[storm flume]

Please contact the customer service for further assistance, @molten furnace. Refer to subpoint 5.4 in #faq for further information.

[molten furnace]

Does that mean you can't help?

[native anvil]

Please be advised that the moderators of this Discord server are not affiliated with customer service and therefore cannot help with this issue.

[molten furnace]

where can i get help?

[native anvil]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[molten furnace]

ok thank you for everything

[native anvil]

You're welcome!

[dusty crow]

I think you owe UC

[rough oxide]

someone hack my acc and use his phone to open second verification

What should I do

[native anvil]

Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.

[boreal storm]

Okay, I'll delete your failed game.

[fresh leaf]

Is there a setting to prevent any new friend request in pubg?

[native anvil]

It is unfortunately not possible at the moment, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[warped cipher]

Help me

Help me

[native anvil]

Hello, how may we help you, @warped cipher?

[modern urchin]

Hello, my account has been banned for 10 years without any reason. I have not committed any legal violation, I have not violated the game policy, or violated the game usage policy. Please review my account and recover the account as soon as possible. Thank you 5430984858
[e-mail]
AL。MDMR。 ۪ 55 (5430984858)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modern urchin.

[fading vigil]

Today, many people use cheat programs. Especially Vietnam, ranked number 1

not fun to play at all I only see people using cheat programs.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @fading vigil. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[inland siren]

Hello!
Someone enabled secondary verification on my account and linked his number with my account . I can login in my account but he is playing game everytime .I tried every thing .I contected with in game costumer services but they didn't help then I tried to file claim but they rejected my claim. I have all the information you need I can provide you .Please help me to get back my account .

[storm flume]

Please avoid going off-topic, @fading vigil. You may have unrelated conversations in #chat.

Please contact the customer service for further assistance, @inland siren. Refer to subpoint 5.4 in #faq for further information.

[inland siren]

I did contact in_game costumer service but they didn't help.

[night cloak]

Some one cheater 🥲

[fading vigil]

i won hrd hd

i won hrd hd for gameloop

[cobalt compass]

Hi Yasser, where is the events section? Today
Custom Status Valentine
it arrived in the US region, and has not yet arrived in the Singapore region

I have submitted the request for Singapore

[cobalt compass]

https://discord.com/channels/393088095840370689/1073146737423831070

[zealous ginkgo]

Who can help me with game donating?

I need help from support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fading vigil.

[hollow heath]

Where can I get 2023 KRAFTON CI PNG @native anvil

[worthy sinew]

You can find it on their website under Brand Resource Center.

[hollow heath]

I used it but they are saying to use 2023 version

[sand vapor]

my rank in PUBG are not increasing at all in gameloop

[lost hawk]

hi

im professional player of IHC esport alex

i lost my account

i was playing in pmgc 2022 that account

[storm flume]

Please contact the customer service for further assistance, @lost hawk. Refer to subpoint 5.4 in #faq for further information.

[sand vapor]

i need support please!!

[lost hawk]

@hollow heath

@polar marsh

[warm wren]

I’m not staff

[reef orbit]

Good afternoon. On 12.02.2023 in the morning,an unauthorized person gained access to my account,as result of which access to my account was lost. 51748982620 is my id. Screenshots of in- game purchases attached below

[storm flume]

Please contact the customer service for further assistance, @reef orbit. Refer to subpoint 5.4 in #faq for further information.

[lost hawk]

hello?

@warm wren hii

[bronze elbow]

hello, need whitelist for OB Client. The tournament is approved already.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

Could you please elaborate?

[bronze elbow]

I have received an email for the tournament i applied

[cyan citrus]

Where did you apply it, @bronze elbow?

[bronze elbow]

from the esports centre

[atomic wigeon]

hello, I need your help, my account was stolen, they put my number for confirmation and I just can’t log in, here is my ID 51790318499, I want to untie my phone number and for this I have all the necessary information on the type of checks of bindings, etc., I’m waiting with looking forward to the response

[cyan citrus]

If it is related to PUBG MOBILE Esports, please use PUBG MOBILE Esports Discord server for further assistance: https://discord.gg/esportspubgm.

[storm flume]

Please contact the customer service for further assistance, @atomic wigeon. Refer to subpoint 5.4 in #faq for further information.

[bronze elbow]

okay

thx

[cyan citrus]

You're welcome!

[atomic wigeon]

hello, I need your help, my account was stolen, they put my number for confirmation and I just can’t log in, here is my ID 51790318499, I want to untie my phone number and for this I have all the necessary information on the type of checks of bindings, etc., I’m waiting with looking forward to the response @cyan citrus

[cyan citrus]

Please refer to this response, @atomic wigeon.

[topaz jolt]

Hello

I need someone help

[cyan citrus]

Hello! How may we help you, @topaz jolt?

[atomic wigeon]

I wrote to support but they told me that the issue is closed because I asked for help from other accounts and they already gave me an answer, but I don’t understand where @cyan citrus

[topaz jolt]

I don't know how to set my icon doodle do you understand what am saying

[cyan citrus]

You should not create multiple tickets for the same issue and wait patiently for their response. We unfortunately cannot in any way help you with your issue through the community and we are not affiliated the the customer service.

[cyan citrus]

I do not. Could you please elaborate?

[topaz jolt]

I mean dodging icon from enime do u understand me

I don't see it in my control bottom

[cyan citrus]

Please share a screenshot or video recording of what you are referring to, @topaz jolt.

[topaz jolt]

Ok thanks I will be back

Am here now are u Still online

[cyan citrus]

Yes, @topaz jolt. Please share a screenshot or video recording.

[topaz jolt]

Ok

That icon

[cyan citrus]

Do you mean the peek options, @topaz jolt?

[topaz jolt]

Yes

[cyan citrus]

You will need to enable the Peek option under Peek Settings from Basic Control settings of the game, @topaz jolt. You can find the Peek Settings option at the bottom in your Basic Control settings.

[topaz jolt]

I don't know how to set it in my control

I have try a lot about this in my control settings I have tried

[dark moon]

Good afternoon, I can’t log in to my account because I don’t receive a code to the email to which the account is linked What should I do

[cyan citrus]

You will need to enable this option, @topaz jolt:

[topaz jolt]

Ooh thank let me go and check all be the best

[cyan citrus]

Please try again at another time as there is a daily limit to receive the verification codes. If the issue persists, please reach out to the in-game customer service for further assistance.

[dark moon]

I’ve been trying to log in for a month of limits no mail is not filled, the support service is not responding

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @dark moon. Please wait patiently for their response. We unfortunately cannot help you with account related issues through the community.

[dark moon]

Ок

[lost hawk]

@cyan citrus look discorf cht

[modest dawn]

Hey

i need admin's help

<@&481161015728406538>

<@&639889499718942720>

@lost hawk

@cyan citrus

[cyan citrus]

How may we help you, @modest dawn?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lost hawk. Remember to read through #faq before asking questions in the support channels.

[modest dawn]

I dont hackking i get 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modest dawn.

[lost hawk]

@cyan citrus pls see youre discord chat

[cyan citrus]

State your issue here, @lost hawk.

[lost hawk]

i lost my pubg account

im professional player of IHC esport i was playing my account PMGC 2022

[storm flume]

Please contact the customer service for further assistance, @lost hawk. Refer to subpoint 5.4 in #faq for further information.

[lost hawk]

he change my gmail and facebook passworf

how can i get it back

@cyan citrus

[cyan citrus]

I would recommend contacting the customer service of your linked platforms. For Google: https://support.google.com/ and for Facebook: https://www.facebook.com/help. If that does not help, reach out to the in-game customer service for further assistance, @lost hawk. We cannot help you with compromised accounts as we only provide community support through this platform.

[lost hawk]

ohh thanks

[young fractal]

how do I get in discord server ugc world of wonders ?

[inland siren]

Hlo please help me to secure my account

Someone enabled secondary verification on my account

[storm flume]

Please contact the customer service for further assistance, @inland siren. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

We unfortunately cannot help you with this.

[inland siren]

they didn't help me

[young fractal]

Bcz?

[cyan citrus]

We unfortunately cannot help you with compromised accounts through the community. You may try to contact the customer service again.

[young fractal]

Bye

[inland siren]

I said that I content them but they reject my appeals

[cyan citrus]

Still, there is unfortunately nothing we can do to you with your issue as we only provide community support through this platform. We are not affiliated with the customer service, @inland siren.

[inland siren]

But what I can do now please help me

[cyan citrus]

The only way is to seek help is through the in-game customer service, @inland siren. Your other option is to create a new account and continue playing the game. Please avoid repeatedly asking about the same matter after you have been answered.

[keen swan]

@cyan citrus HI, I have YouTube channel where i have uploaded pubg mobile content..one week ago i reached 100K sub.. i'm interested if i can get pubg partner title? and if i can how?

[cyan citrus]

The PUBG MOBILE Partner title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community manager's discretion, @keen swan. Please refer to the Community section under Roles in #735483472432594994 for more information regarding PUBG MOBILE Content Creator program.

[rocky fossil]

Question:
At moments you can create a status but you can also buy the new Valentine Status look, is that for one time use? Or just no limit

[grizzled pulsar]

@cyan citrus halo

Would u join in my private messages i have an problem please...

[cyan citrus]

State your issue here, @grizzled pulsar.

[cyan citrus]

Can you share a screenshot of it?

[grizzled pulsar]

@cyan citrus Someone have joined my account, and someone linked the 3rd gmail, someone without knowing mee and this is my account, i have acces in twitter & facebook, i don't know how he joined or how he linked, and now im not enable to link with the number is not allowing i can give the screenshot what says, if you can help me i would be sincerly thanksfuly, i added there to much money so please be kind !!

[storm flume]

Please contact the customer service for further assistance, @grizzled pulsar. Refer to subpoint 5.4 in #faq for further information.

[grizzled pulsar]

@cyan citrus also i'am livestreamer, having more than 10k followers in trovo, 40k in tiktok and i have fact's for all things, when i spinned things to catch and many other things for proof my videos are in trovo saved

[cyan citrus]

This should be permanent.

[rocky fossil]

U sure?

[cyan citrus]

Refer to this response, @grizzled pulsar. We cannot help you with compromised accounts through the community.

[cyan citrus]

Temporary rewards always have a clock icon as an indication. Feel free to contact the in-game customer service should you require clarification in this regard.

[rocky fossil]

I mean I can use it more then one time?

[grizzled pulsar]

@cyan citrus what kind of tag i should do to let me post it

[cyan citrus]

Yes, you can use it more than one time.

[rocky fossil]

Ok thanks

[cyan citrus]

Could you elaborate?

[cyan citrus]

You're welcome!

[grizzled pulsar]

Yes i can

[cold moon]

Why bonus challenge not available?

[cyan citrus]

It is not available in all regions, @cold moon.

[cold moon]

I have Israel region it was available there but for some not available? Why

[cyan citrus]

We unfortunately do not have further information in this regard, @cold moon. You may try to contact the in-game customer service for further assistance.

[clever vale]

My account has been banned for no reason I swear to you please check my account please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clever vale.

[young forge]

Hi!
http://cheat-collect.pubgm.cc doesn’t work for me, it says i need to refresh and try again.
Tried few hours ago and now.
Nothing urgent, but if i can try it myself ;)

[torpid rock]

Hello, can you contact a moderator or admin for pubg issues?
Moderators or administrators of pubg mobile write me please, I need your help!!!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @torpid rock. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Please try using a different browser or deleting your browser's cookies (this may log you out of any accounts that are currently open in the browser).

[worthy sinew]

Some websites may not load if third-party cookies are blocked. You can check if there are any such third-party cookies that are blocked in the address bar. If so, Click on Site not working? 🡲 Allow cookies, and refresh.

[hidden void]

PUBG MOBILE SUPPORT CENTRE CAN YOU JOIN TO VOICE?

my account got banned for no reason in pubg mobile, i was in lobby i minimized gameloop and started to play another game, after closing i game i wanted to play pubg mobile and i saw that my account got banned without sending a reason i have proofs that u banned me for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hidden void.

[glass mica]

Hello, how much does full pubgm with all downloads take storage on ios?

[tired finch]

19 GBs for me

[glass mica]

God damn

I remember when it was around 8gbs

Im banned until 2030 on my main lmfao

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass mica.

[tired finch]

Yeah in 2019 maybe

[tired finch]

[rough topaz]

Hy Pubg

[shut vapor]

my account got banned for no reason in pubg mobile, i was in lobby i minimized gameloop and started to play another game, after closing the game i wanted to play pubg mobile and i saw that my account got banned without sending a reason i have proofs that u banned me for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shut vapor.

[velvet bramble]

Hello

[stray wigeon]

"online cheating content " report for live stream only or any content like video or post on any platform ?

[native anvil]

The size of PUBG MOBILE in the Apple Store is approximately 2.3 GB, and you can check the details of the resource size from the Resource Management Center.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rough topaz and @velvet bramble. Remember to read through #faq before asking questions in the support channels.

[rough topaz]

Pubg Karifton I Connected with me But Today Kariston Is not Onliine is I able to Khow Why?

karifton

[native anvil]

You can report any instances of cheating on these platforms: Discord, Facebook, Instagram, TikTok, and YouTube, whether it is in the form of a live stream or posts (photos or videos).

[silver nest]

@lime juniper can i talk on dm please?

[stray wigeon]

thank u

[rough topaz]

!

[native anvil]

Could you please provide more detail by including a screenshot?

[native anvil]

You're welcome!

[native anvil]

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[stray wigeon]

bro what happen if i reported to the same youtube channel two times by wrong ?

[rough topaz]

I connected But Today Kariston In not Replying Me

this is not game

This Is Discord id Or Srever

[native anvil]

No problem, but make sure that you have evidence of cheating when reporting these channels or pages. If it is difficult to find the evidence due to the large number of posts or videos, you can include a link to the evidence in the notes section.

[stray wigeon]

okay ty

[native anvil]

As I mentioned to you, they are scammers and they may try to steal your accounts or money, @rough topaz.

[rough topaz]

Thanks 😊

[native anvil]

Could you provide their discord ID, @rough topaz?

[rough topaz]

yes

He is in your server

@native anvil !

[stray wigeon]

@native anvil should i send to error my Identifier now or in end of the month ?

[cyan citrus]

The user has been suspended from the server. Thank you. Please block the user.

[rough topaz]

oky

[native anvil]

If you are a Top Reporter and you are eligible for the #cheating-news.

[dusty crow]

Look at the date, it was banned days ago. Not today

[stray wigeon]

how can i know +When will my reports be reviewed?

[native anvil]

If you are eligible for UC rewards, you can check if your Identifier is listed on the reports page (leaderboard).

[rough topaz]

How i can get uc like this

[rough topaz]

What is Can You Explain It

[native anvil]

From where did you download the game?

[stray wigeon]

and next month will put my name not my id right ?

[native anvil]

Please refer to this announcement:
#cheating-news message

[native anvil]

If you are a Top Reporter.

[old dirge]

hello, I want to mark the purchase in the game

since the game freezes and I bought not what I wanted, is it possible to solve this problem?

[native anvil]

Please share a screenshot or video recording of the issue you are facing.

[rough topaz]

i didn’t understand please tell me how i can report on it

[torpid rock]

My PUBG Mobile account was stolen, I have evidence that this account is mine in the form of screenshots of the UC payment, my friends can also confirm, I have people to whom I threw popularity 250 and 20 thousand thousand. Is it possible to restore an account if I do not have any access to it.

[native anvil]

Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.

[old dirge]

I bought 3 slots but I wanted to bet to see how much it costs, the game freezes and I bought 3 slots, is it possible to cancel the purchase?

[ruby oasis]

Play market

[old dirge]

wanted to see how much it costs

[native anvil]

Go to Settings > Apps > PUBG MOBILE > Permissions > Enable storage access and restart the game.

[rough topaz]

?

[native anvil]

Please refer to this response, @rough topaz.

[old dirge]

see above what I wrote

[rough topaz]

done

[native anvil]

Do you mean that you have made a purchase and now you want to cancel it or return the UC?

[old dirge]

Can it be done?

[native anvil]

Unfortunately, this is not possible. You may reach out to the customer service within the game for further assistance.

[storm flume]

Please do not use languages other than English, @snow wyvern. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @snow wyvern.

[shrewd bear]

My account has been disassociated because it was stolen, and I spoke to the game so that the connection could be dismantled. This is not possible. I spend and get impaled in the end because of a failed game like this. They do not know what to do. I want a response from you. I am a tiktoker who spent money on the account and developed weapons and housing, and they are not satisfied with unlinking. What should I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd bear.

[reef knot]

Hi i need hlep

[storm flume]

Please do not use languages other than English, @reef knot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @reef knot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[reef knot]

Hello, I'm AmircoGaming a Creator on Facebook and Youtube and Tiktok i stream PUBG Mobile on tencent and i make videos and content, My facebook account was disabled for one month and my page was taken down because i got 14 copyrights from Tencent on Facebook by mistake, i'm sure it's wrong i never copy any content i create my own videos and livestreams, please remove copyright against me and my page because i'm sure it's by mistake, please help me to get back my main facebook account and my page please help me ASAP thanks in advanced.
Report number that facebook sent my by Tencent
‏‏1171963696798594‏‏
Thanks in advanced and thanks for the Help!

[storm flume]

Please send your concern in #1055891271849353226 and wait patiently for a response, @reef knot. We may otherwise have to mute you.

[viscid gust]

Hi, how to cancel the request that I left in technical support?

Help

[native anvil]

You can reach out to them again and ask to cancel your request.

[viscid gust]

I wrote but no one answers me

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[viscid gust]

if I filed a request to delete the number and mail, so that they can restore it, but I have already restored everything myself, will my mail and number be deleted?

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[minor niche]

Hello , I was playing Subway mode , I was given a ban for 10 years , for an illegal transaction from third parties . There were no illegal actions . Never violated the rules of the game and did not use bugs .
My first ban . But the bottom line is that I didn 't break any rules . I gave my friend things so that we could go to the third card together . After that , when we played on the third card , he gave them back to me . Why was it banned ? And why for such a long time ? I 'm not a cheater , I don 't use third - party programs and I don 't violate the rules of the game in any way . My ID 5128697040
I 'm a conscientious gambler . Pull my account out of the bar , please . I am waiting for your feedback .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @minor niche.

[scarlet fog]

Hi, for the past 7-8 matches on classic ranked (squads), my PUBG freezes into a still image or a black screen. I can still hear sound, but am unable to do anything but to close the game and reload. This usually occurs in the "middle" of the match, and runs perfectly fine before and after the freeze. Any help would be appreciated!

[native anvil]

Please try to perform a routine repair of the game from login menu, clear game cache and restart your device.

[plush sandal]

how to unselect Tactical Bomb in TDM Loadout menu

Can't Unselect Tactical Grenade plz fix it when i goto Loadout menu there mistakenly i selected it but now i want to remove it but how to unselect i don't want tactical bomb in my TDM

And other Question is How to Unlink Mobile Number There is Change option only but i want to remove that number from pubg Account and Login only via Social Accounts

[native anvil]

You can only change weapons, you cannot change the grenade.

[native anvil]

E-mail addresses and phone numbers can be changed but not unlinked.

[plush sandal]

but that tactical bomb always create problem for me just like normal grenade how to unpick it from this menu

[plush sandal]

I don't want to change i want to permanent Un equip it

[dusty crow]

change to pan

[plush sandal]

Can't change can't Unselect Tactical Grenade

Is there any Way to reset Loadout to default that was when i created pubg account

[dusty crow]

use the other slot

[plush sandal]

Unfortunately all slots have same

[native anvil]

You can only change the main weapon to any of the available weapons and you can change the secondary weapon to either a pistol or a Pan, but you cannot change or unequip the grenade. If you have any feedback or suggestions regarding the game, please feel free to share them in #996458713126797405.

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @digital hornet.

[lunar roost]

For some reason, during a match, I activated a grenade to throw it just before it exploded, and it exploded in my hand. A player was near me and the system somehow counted it as harming teammates, even though I did not intend to. Merits were reduced without me every actually trying to do anything bad in the first place. Can any staff help me figure this out, please?

Can the developers fix this next update? It doesn't make sense that a grenade blowing up in your hand, hurting other players, would cause punishment

[tired finch]

#996458713126797405

[native anvil]

Unfortunately, we cannot help you with such in-game violations. You may reach out to the customer service in-game for further assistance.

[lunar roost]

You do realize others can see that

[storm flume]

Please contact the customer service for further assistance, @celest mist. Refer to subpoint 5.4 in #faq for further information.

[main barn]

My account has been approved for 10 years, and I did not use any means of cheating or modifying the game data. I ask the pubg company to look into my account and investigate the game data. I did not cheat. Thank you very much. Please reply to me as soon as possible. I cannot afford to lose my account
iD 5203727381

[polar marsh]

Please refer to the private message from @polar marsh for further information, @main barn.

[celest mist]

Hello, I lost my account login data in the game and I could not log in, please help me to access my account again, thanks 5481464684 ID

[native anvil]

Ensuring the safety of your login information and methods is entirely your responsibility. If you find that you no longer have access to any of your login methods, you will need to recover access to one of them by reaching out to the customer service of the platform. For more information regarding this matter, please refer to sub points 2.8 and 5.4 in #faq.

[celest mist]

Hello, I lost my account login data due to linking two-factor authentication on Facebook and now I do not know the two-factor authentication code
But I know the name of the email and the password of the email, thanks ID 5481464684

[fossil stone]

Merhaba. Sosyal medya hesabım calindi ve Hesabima Tanimadiğim birileri telefon numarasi eklemis. Şuan sadece Eposta Adresimle giris sağliyorum. Google play baglantimda aktif fakat telefona gönderilen kodu istiyor. Hesabima bağlanan ve erisimim olmayan telefon numarasini kaldirmanizi istiyorum. Oyun içi destek bölumunden talep olusturdum. Cevap gelmedi. Lutfen yardimci olun. Hesabima sürekli baskaları giriyor.

[grim steppe]

Peace be upon you, my account has been banned without any reason. How do I contact the company?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grim steppe.

[vague saddle]

I want to change my old number to a new one in pubg. but when I want to add new ones, it says that they are linked. but that's not true. what should I do ?

[sand vapor]

My rank are not increasing at all as attached

please help

[dusty rose]

i need staff on security system in game please dm it's confidential thing i( i minvestigator major number1 on big maghreb) thank you !

[sand vapor]

please support

[frosty skiff]

Iam A YouTuber With 217k Plus Subscribers

Need Some Help

[static sleet]

What can we help you with, @frosty skiff? Please state your issue.

[storm flume]

Please contact the customer service for further assistance, @vague saddle. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @celest mist. Refer to subpoint 5.4 in #faq for further information.

[frosty skiff]

I Want To Talk With Admin

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frosty skiff. Remember to read through #faq before asking questions in the support channels.

[worthy sinew]

Can you share a screenshot of your career results showing the matches you have played?

[errant flume]

I can't get the events according to my current region, is there anyway to submit a request somewhere to ask for a fix . My account was created in Europe (cz I was there ofc) now that I have moved I can't get the events according to my new region which is kinda not cool

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @errant flume. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[sturdy crow]

One of my accounts was banned, but it doesn't have ban avatar and i can check moments. What does it mean?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy crow.

[sand vapor]

here it is

[sand vapor]

i got the problem, thank you

[worthy sinew]

You're playing matches in Unranked. Match points are awarded only when you play in Ranked mode. Try switching to Ranked matches.

[worthy sinew]

You're welcome !

[delicate tree]

Hello and welcome to the customers of the global company, PUBG Mobile. With my respect and appreciation for PUBG Mobile, I extend my sincere thanks to you because you are doing a serious and hard work. Despite that, my personal account was banned and I did not commit any violations or damages, and if any violation was discovered on my account, this was not In my hand, because my account was stolen for a short period, and when I returned it for a fee, I found that my account had been banned for 10 full years, and from here, I ask you to unblock my account, and from this time I will preserve it and avoid any violation or theft. Please unblock my account and thank you in advance.
廴MA͜͡NGA益
5798531843

[polar marsh]

Please refer to the private message from @polar marsh for further information, @delicate tree.

[fringe ridge]

@cyan citrus please check DM

have bug

[half sequoia]

What's wrong with this game, I sent to my friend 360 uc and then he went to buy the ID card and couldn't buy what's this

He restarted the game and then it shows 0 uc how is this, I wasted 5$ for nothing

[finite dove]

good afternoon, please help me get my account back, I was hacked in the game, I immediately contacted the support service, while the account verification procedure was going on, the attacker unlinked all my social networks and already when there was a question of recovery, I passed all the checks, the support service tells me that your twitter is no longer linked to the account and we can't help you and they click the chat, how do you understand this? i.e., the system is so strict that the social network is unlinked in a week, and the technical support restores the account for about a month, and then says sorry, we will not help, at the time when I contacted the support service, the social network shk was tied while the procedure was going on ( it's long) because it turns out that my twitter was unlinked.z

[cyan citrus]

Please state your issue here.

[cyan citrus]

Can you share more clear video recordings?

[half sequoia]

The problem isn't my phone it's my friends phone

And he has just this

Fr is disrespectful from pubg community

[cyan citrus]

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account. You may try to contact the customer service again or create a new account to continue playing the game.

[cyan citrus]

Can you ask your friend to upload the video recordings to YouTube so that quality is not affected?

[half sequoia]

But why, there u can see the bug

Why should he post and to see

Can't u see 360 uc up

[cyan citrus]

It is not clear. Can you ask your friend and see if it is possible or not, @half sequoia?

[half sequoia]

I can

But what u gonna do after this

U think it's fake uc or what

[finite dove]

so how do you create a new account? if a lot of money was deposited there, and the support service itself takes a long time to answer that everything can be tied up during this time! When I applied, I still had my ties, while they were checking me, more than a month passed, and everything was canceled

[cyan citrus]

Of course not, please feel free to send a more clear video recording.

[cyan citrus]

When reporting issues through the community, we always need a clear video recording that can explain your issue in a better way, and to proceed with your report. Otherwise, you should contact the in-game customer service for any bugs or issues you may face in the game.

[half sequoia]

And what can I get from those all

I spent 5$ for nothing

[cyan citrus]

Please first provide the clear video recording, @half sequoia.

[half sequoia]

Alr I will, hopefully it gonna help me

[cyan citrus]

We unfortunately cannot help you with compromised accounts as we only provide community support through this platform. Please refer to my previous response and avoid repeatedly asking about the same matter.

[finite dove]

can you give me pubg mobile official email

[flat wolf]

good afternoon, please help me get my account back, I was hacked in the game, I immediately contacted the support service, while the account verification procedure was going on, the attacker unlinked all my social networks and already when there was a question of recovery, I passed all the checks, the support service tells me that your twitter is no longer linked to the account and we can't help you and they click the chat, how do you understand this? i.e., the system is so strict that the social network is unlinked in a week, and the technical support restores the account for about a month, and then says sorry, we will not help, at the time when I contacted the support service, the social network shk was tied while the procedure was going on ( it's long) because it turns out that my twitter was unlinked.z

[native anvil]

The e-mail for the customer service is [e-mail]. However, the only recommended way to contact the customer service is through inside the game, @finite dove. The e-mail is only meant for general queries, not account related issues.

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way. You may refer to #faq sub point 2.8 and 5.4 for further instructions on how you can contact the customer service.

[flat wolf]

Dafaq

[sonic prairie]

I did everything that said 90 fps optimization still hasn't come @celest shadow

[young flicker]

Hallo my old account got hacked and banned i need the account back i had alot of stuff on there

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young flicker.

[celest shadow]

It may be supported in the future instead. Please note that this process takes time, so please be patient in the meantime.

[solemn haven]

i can't match with pubg vng frnd

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @solemn haven.

[slow ruin]

When is it added new X suit

[fringe ridge]

Hello, I found a bug. My friend got stuck in this room which has no exit, it happend while we landed and his map glitched so somehow he got there.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fringe ridge. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[native anvil]

No information regarding it. Please keep an eye on #news for future game announcements.

[night cloak]

how can I restore my account?

[native anvil]

Please reach out to the customer service so they will be able to help you with this. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

My account has been hacked. Hacker changed my number.

[native anvil]

Please be advised that the moderators of this Discord server are not affiliated with customer service and therefore cannot help with this issue. Only in-game customer service can help players with account-related issues.

[cyan spindle]

5195699822 iD

My account has been disabled by mistake and I have not finished any conditions, please help. @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cyan spindle.

[kind thicket]

I was banned because i used hack that was from 3 or 4 months can i have my account back i swear i learn my lesson

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kind thicket.

[languid lichen]

Hey any one help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @languid lichen. Remember to read through #faq before asking questions in the support channels.

[languid lichen]

Someone hack my accont

[storm flume]

Please do not use languages other than English, @languid lichen. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[languid lichen]

Someone hack my accont

[native anvil]

We cannot help you with compromised accounts through the community. If your account has been compromised, please contact the in-game customer service for assistance.

[languid lichen]

Someone hacked into my account and linked his phone number but my Facebook account is still there

[languid lichen]

I have a Facebook account, how can I contact you from it?

[native anvil]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[languid lichen]

I contacted them and did not get any results

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[languid lichen]

Ok thank u

[native anvil]

You are welcome!

[lone mesa]

Since reloading the game to offset the jump in ms a ban?

[cyan citrus]

Could you elaborate, @lone mesa?

[dry owl]

Hello,can someone help me?

I got baned for teaming on solos even tho did not team up

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dry owl.

[split badger]

Guys do you think tdm shows how good are you at the game?

[neon heath]

the publisher is using cheats, we banned his live I will be glad if you ban he from the game

[jolly nova]

I have an email for a 10-year term and I want to ask what to do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jolly nova.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @neon heath. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[boreal osprey]

Please tell me there’s a way to copy a tdm layout to a classic layout I lost my classic layout but kept my tdm one somehow after updating

There’s gotta be a way to copy it back to classic cuz I ain’t making a new one

[cyan citrus]

It is unfortunately not possible at the moment, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines, @boreal osprey.

[boreal osprey]

Oh naaa ain’t no way this game been out for this many years and no one thought if this aight man no worries imma use a tracer or something 🤣 try sketch it back

Wait @cyan citrus is it possible to copy classic fpp to tpp ?

[cyan citrus]

Yes, it is possible, @boreal osprey.

[boreal osprey]

Bet imma try figure it out

Thanks

[cyan citrus]

You're welcome, @boreal osprey!

[night cloak]

Bro anyone can tell if there is a way to see an history of ban for an account, like whether the account was ban before when and how.

[cerulean bone]

When will I be able to use this ?

[native anvil]

You can use it in Lucky spins.

[cerulean bone]

I refreshed the app, I logged out etc, nothing.

[native anvil]

Have you tried using them in events such as Martial Master or Nemo Assassin's Power?

[night cloak]

Im playing pubg mobile rn and uhh when i use my finger to rotate my screen the fire button Just followes where my finger go

How do i close it i dont want to die by accidently fire

I am a new player i dont know how did i open and close ir

It

So how do i close

[cerulean bone]

I tried that but nothing pops up, usually it gives me a button under Ex. Use but no luck.

[cerulean bone]

That’s probably Preset 2, if you want stable and ability to rotate your screen try Preset 1: Settings > Customize Buttons > (1) and rearrange your controls.

[native anvil]

Go to the Settings menu and select "Customize Buttons". From there, choose the option (1) Left: movement / Right: fire (fixed button).

[native anvil]

What is the event in which you attempted to use these coupons?

[cerulean bone]

All.

[night cloak]

Thats all?

[cerulean bone]

🤨😂

[night cloak]

Man i feel embrassed lmfao

Just got this lmfao

I mean a great outfit i guesss ?

[native anvil]

Feel free to use #media to share it. This channel is meant for community support regarding PUBG MOBILE.

[native anvil]

Can you check if the coupon is applicable to this event, like in the step shown in the video?

[scenic glen]

@carmine tangle

Hello. After death in the basic mode, returning to the lobby, all things on the character disappeared. Things were left in the safe. missing weapons, backpack, armor and helmet level 6. I'm attaching screenshots.

I want to draw your attention to the fact that I played in the basic mode where things do not drop out after death !!!

[cosmic thicket]

@carmine tangle i Need help with my account i cannot login to my account

@frosty abyss @carmine tangle i need with account please help me Yesterday everything was good but today when i opened pubg i was logged out and when I tried to login start asking about something called secondary verification

[storm flume]

Please contact the customer service for further assistance, @scenic glen. Refer to subpoint 5.4 in #faq for further information.

[harsh crater]

I never use trash in graffiti

[native anvil]

If the number enabled for secondary verification is not yours, please contact customer service in-game so they will be able to help you with this, @cosmic thicket. We cannot help with account-related issues, such as compromised accounts, through the community.

[cosmic thicket]

bro I’ve been trying for hours no response

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[cosmic thicket]

Thank you sir

[native anvil]

You are welcome!

[cerulean bone]

It’s not

[native anvil]

We cannot help you with compromised accounts through the community. If your account has been compromised, please contact the in-game customer service for assistance. Refer to subpoint 5.4 in #faq for further information.

[digital wigeon]

@lime juniper Hello My account got hacked ( ID NUMBER:5242553475 )

[cerulean bone]

@native anvil

[storm flume]

Please contact the customer service for further assistance, @digital wigeon. Refer to subpoint 5.4 in #faq for further information.

[patent juniper]

I log in daily, never left a day, now it's been over a month, and the task is only stuck for 57 days, never beyond.. I hope the problem is resolved - id : 5548404433

[native anvil]

To complete the achievement, you will have to log in consecutively for 60 days. This means that if you miss a single day during the 60-day login period, your progress will be reset.

[shadow jewel]

Selam ben yanlışıkla orta doğu olan sunucumu avrupaya aldım. Yardımcı olabilirmisiniz? Rank kasamıyorum.

[storm flume]

Please do not use languages other than English, @shadow jewel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[frosty skiff]

This Man Trying To Hack My Account

[native anvil]

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[frosty skiff]

Please Give Him Ban From Discord

This Man Discord Id 1069315796041482361

User Name 𝘒𝘳𝘢𝘧𝘵𝘰𝘯 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵#2284

[native anvil]

The user has already been suspended from the server. Thank you. Please block the user. Remember that you should never share your login information with anyone.

[signal spear]

so what to do if someone hacked my account and enabled 2nd verification , I have 2 links but I can’t login because of 2nd verification

I got about 5k$ transactions Id

anyways to recover it?

[austere perch]

Need help someone here

Why i can't go to Match?

[night cloak]

Is there a way to transfer the leadership in a crew to smb else? The crew isnt registered for all talent championship and the player wants to leave his crew bit can not give the leader to smb else

[lapis topaz]

Can some one tell me what I have to do to get merit back

[ancient cedar]

What merit you currently have?

[severe parcel]

Hi my pubg is crashing

Help

[umbral garnet]

fix the game for OnePlus 9rt

[storm flume]

Please contact the customer service for further assistance, @signal spear. Refer to subpoint 5.4 in #faq for further information.

Please refer to subpoint(s) 4.8 in #faq for further information, @austere perch.

[feral forge]

How long have you been facing this issue?

[feral forge]

Can you please explain the issue that you are facing?

[feral forge]

If your crew registered and/or played at least 1 match of the All-Talent Championship, then the crew will be locked for the entire duration of the tournament. During this lock, the crew leader will not be able to invite new players or kick existing players from the crew; and players in the crew cannot leave.

[night cloak]

But he didnt register or play any matches with that crew

[kindred timber]

S.a

Can anyone help me ?

[night cloak]

I am playing by my id in my device for last 6months. But 4days back, after updating IOS, now it's telling me that I am not logged in for 15days, so I can't change my email. My email id is compromised and I am afraid of losing my pubgm ID. I need to change my email id immediately. I tried to contact to the pubgm support from the game. But their system is totally garbage, I even can't write a email to the team. Can anybody help me please?

[round stone]

When is the 2.4 update will come ?

[topaz nexus]

Someone hacked my account and enabled 2nd verification , I have 2 links but I can’t login because of 2nd verification

[autumn echo]

Account thats worth 5-6k€ has been hacked. Contact me ASAP

[ionic iris]

is it allowed to play PUBG Mobile in MSI App Player? no risk?

[rigid turret]

are there admins here who can return things that were lost due to a bug in the metro piano?

[storm flume]

Please contact the customer service for further assistance, @rigid turret. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

If it is third-party application, please do not use it.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game.

[storm flume]

Please contact the customer service for further assistance, @topaz nexus. Refer to subpoint 5.4 in #faq for further information.

[autumn echo]

Unfortunately the hacker somehow managed to unlink the number

It happened in 5 minutes

How can support let hackers steal accounts so easily. Its so ridiculous

[topaz nexus]

𝘒𝘳𝘢𝘧𝘵𝘰𝘯 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵#2284 this

?

[cyan citrus]

The current game version is 2.4. For any upcoming update announcements, please keep an eye on #news.

[storm flume]

Please contact the customer service for further assistance, @autumn echo. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[cyan citrus]

We unfortunately cannot help you with compromised accounts through the community. Regarding the in-game customer service, you will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day.

[cyan citrus]

Hello! How may we help you?

[kindred timber]

I permanently lost my Facebook account and I want to open a PUBG account, how?

[cyan citrus]

If Facebook was the only login method connected to your PUBG MOBILE account, you will first need to recover access to it by contacting the Facebook's customer service: https://www.facebook.com/help. Your other option is to create a new account and continue playing the game, @kindred timber.

[ionic iris]

Its legit an emulator just like bluestack

[cyan citrus]

The only recommended emulator to play the game is GameLoop, @ionic iris.

[night cloak]

When will BGMI come back any updates?@cyan citrus

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

I'm asking from the krafton

[cyan citrus]

This is not our concern, @night cloak. This is a community support channel for PUBG MOBILE.

[night cloak]

Hello, my account was hacked a year ago, and the password was changed to the right of the account. Can you help me return my account because I miss it?

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised account, @night cloak.

[night cloak]

I only have one proof that the account I have in the popularity is right in PUBG, and I know when the Facebook account was created, but in PUBG, so I do not know anything about the account even because

[cyan citrus]

We unfortunately cannot help you with compromised through the community. Please refer to my previous response again, @night cloak.

[night cloak]

I had a pubg account and it was wronged and now I can't return it

[cyan citrus]

Not something we can help you with, @night cloak. Please refer to my previous messages.

[heavy atlas]

انا اتقبلت

[storm flume]

Please do not use languages other than English, @heavy atlas. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[heavy atlas]

I want join channel arb brogram

[mental sky]

@cyan citrus recently my account got hacked on this game and the person who hacked it used modified tools to ban the account according to my ban records is there anything you guys can do about that? I’m playing in PMPL North America

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mental sky.

[dry pawn]

Today is 15 feb. Why gear front update not come?

[dusty rose]

hep i m asking for role top reporters i m investigator major number 1 the highest rranked in game in big maghreb please need help i m not pro on discord @merry sandal @static sleet @celest shadow @pearl kernel bent bladi help

[night cloak]

my account got hacked and get banned anyone can help hear to get my account back because the player also used some illegal hacks on my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[ancient cedar]

It'll be available on 15 February UTC +0.

You can convert that to your local time zone.

[dry pawn]

Pubg mostly events reset on 5 am or 7 am but if it will come on that time then it would be 16 feb here. Means it will come tomorrow here.

[ancient cedar]

If you reside in Pakistan then, yes, Gear Front will be available for you all on 16th February 5:00 a.m.

[dry pawn]

Got it thank you

[barren turret]

hello

dos the exit lag progerm is allowd on

?

pubg mobile

anybody can help?

is the exit lag allowed on pubgmobile

[north crypt]

Hello pubg gaming any one please can help me to recover my acc ??

Can u help me guys ??

[junior birch]

Is your PUBG MOBILE account hacked, @north crypt?

[north crypt]

Yes

[junior birch]

Could you please elaborate, @barren turret?

[junior birch]

Please contact the in-game customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[north crypt]

No one answer me all the time robot text me

[north crypt]

Im texting him right now

[junior birch]

Select the available options accordingly to connect with a customer service representative, @north crypt.

If they do not respond, please wait patiently as the customer service receives an enormous amount of requests every day.

[north crypt]

Will gameover help me about my issue ?

[barren turret]

its a program that make the ping stability

its chose the best server for you

[storm flume]

Please do not use languages other than English, @robust swan. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[robust swan]

Допоможіть

Мій акаунт взломали

Допоможіть повернути

Help

Help

[junior birch]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

Please state your inquiry, @robust swan.

[stone pulsar]

Is there anyway someone can pull my IP adress through Pubg, there is a team I play against and every match I go into with them I go from 20 Ms to 700ms and have to reboot my router. I’ve done some digging and I’m getting ddossed

@celest shadow

@lime juniper

[vagrant trail]

uello support

[junior birch]

How may I be of assistance?

[vagrant trail]

do you play pubg mobile

[stone pulsar]

So mine gets ignored? Lol

[junior birch]

You may use #pubg-mobile or #chat channels for discussion.

[vagrant trail]

No, I'm asking if you play pubgm so that u can help me

I don't see that your moderator

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vagrant trail. Remember to read through #faq before asking questions in the support channels.

[signal spear]

any idea where account recovery beta is available?

which region

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @quaint sequoia. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please contact the customer service for further assistance, @signal spear. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Привет

[cosmic oriole]

Hello, I lost the login information for my account in the game and I could not log in, please help me access my account again, thanks 5532088047 ID

[storm flume]

Please do not use languages other than English, @torn drum. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @cosmic oriole. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[brazen zephyr]

I need support from Tencent Facebook removal team

Tencent reported 16 content ( I checked some it was groups that I'm not admin in )
maybe just joined or something
My page was disabled due to that reports
I'm Facebook Partner Gaming and was streaming PUBG Mobile and got 2 years PUBG Mobile content !!
any help with my issue from Facebook Tencent Team ?

[storm flume]

Please send your concern in #1055891271849353226 and wait patiently for a response, @brazen zephyr. We may otherwise have to mute you.

[brazen zephyr]

I send my concern in Community and now I can't find it
what happened to my message there ?

[south sage]

i need help , i link two pubg accounts with one phone number , i cant unlink second one , please helip me to unlink

[delicate quiver]

Hi

[storm flume]

Please contact the customer service for further assistance, @south sage. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Hello! How may we help you?

[full temple]

help me

I lost my pubg account and I want to get it back

plzzzzz

[full temple]

There is no number associated with the account or mail, and it needs a verification number, please help

helllllp

[storm flume]

Please contact the customer service for further assistance, @full temple. Refer to subpoint 5.4 in #faq for further information.

[full temple]

I was not helped as much

[night cloak]

I have a question, once you complete the sping cycling event do the spaces reset so you can do it again or is that it?

[cyan citrus]

Do you mean when you reach 112 heart points limit, @night cloak?

[cyan citrus]

We unfortunately cannot help you with account related issues as we only provide community support through this platform.

[storm flume]

Please do not use languages other than English, @tardy pagoda. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Yes

[cyan citrus]

Yes, the points will reset and start from 1 again after you have reached this limit, @night cloak:

[night cloak]

Ok thank you!

[cyan citrus]

You're welcome, @night cloak!

[tardy pagoda]

Hello

I gave my friend my phone to play PUBG and she changed my region

Please help me change the region so you don't wait 14 days

Now there is "Europe", and I always play for "North America".

Account: 51651510959

[cyan citrus]

It is unfortunately not possible. You will have to wait for the cool-down period to be over, @tardy pagoda.

[celest shadow]

Please refer to pinned messages of #cheating-news for further information.

[storm flume]

Please do not use languages other than English, @craggy berry. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[forest lagoon]

Hello, I lost my account login credentials in the game and I could not log in, please help me to access my account again. Thank you 5192615026 ID

[craggy berry]

I lost access to my account in the game
Id 5819197615

[opaque spade]

can I have the latest 90fps supported device list please

[cosmic thicket]

Can somebody help me my account got hacked!? I’ve all logins on me but someone added his number and turned on secondary verification code

[pliant tartan]

Hello dear my friend, downed other people in game , I think it was Finnish, then the merit drops to 79 tomorrow and still plays solo merit does not rise why @celest shadow

[humble eagle]

@static sleet

[reef knot]

Hello, I'm AmircoGaming a Creator on Facebook and Youtube and Tiktok i stream PUBG Mobile on tencent and i make videos and content, My facebook account was disabled for one month and my page was taken down because i got 14 copyrights from Tencent on Facebook by mistake, i'm sure it's wrong i never copy any content i create my own videos and livestreams, please remove copyright against me and my page because i'm sure it's by mistake, please help me to get back my main facebook account and my page please help me ASAP thanks in advanced.
Report number that facebook sent my by Tencent
‏‏1171963696798594‏‏
Thanks in advanced and thanks for the Help!

[humble eagle]

I have a problem regarding regional rank

@static sleet

Can you help me ?

[undone dust]

I found a bug or issues that someone was sharing it on YouTube
So can you tell me what info should i write when i make the post ?

[junior birch]

Please contact the customer service for further assistance, @forest lagoon, @craggy berry and @cosmic thicket. Refer to sub-point 5.4 in #faq for further information.

[junior birch]

We do not have a list of supported devices. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

[junior birch]

Merit recovery is related to time spent playing the game and in-match performance. Repeated violations will result in slower Merit recovery.

When Merit is between 60-79, you will not be able to play multiplayer matches (including Classic Mode, Arena Mode, Arcade Mode, multiplayer Metro Royale, and more). Any experience and BP earned after the match will be reduced by 50%.

You may refer to the following article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/152-why-has-my-merit-been-reduced-how-can-i-gain-merit/

Could you please share more details regarding your issue, @humble eagle?

[patent juniper]

I'm telling you, I never left. I sign up daily and I'm sure of it

[junior birch]

Please state your inquiry if you need assistance regarding PUBG MOBILE.

[boreal storm]

?

Every day there is a new problem when I put the code, nothing changes, the solution is tired of you.

[humble eagle]

I changed my server to asia but my region is ireland. Now, I can't see my squad wins ranking in the region ranking list.

[native anvil]

If you have recently changed your region, the changes will be applied to the Region Rankings of the following week, @humble eagle.

[boreal storm]

Help?

[storm flume]

Please do not use languages other than English, @heady olive. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[heady olive]

Is it possible for someone from support to talk to me is necessary

[night cloak]

Does the ipad 9th gen support 90fps?

[heady olive]

NO

Is it possible for someone from support to talk to me is necessary

[native anvil]

Make sure you choose Classic Mode TPP.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @heady olive. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[native anvil]

You have already been answered. Please refer to this response, @reef knot.

[misty dagger]

When are you going to release the gear front mode? I can't find it yet

[night cloak]

Do you know any specific ipads that support 90fps?

[native anvil]

Unfortunately we do not have list for devices that can support 90 FPS option in the game. You may refer to the list of devices that are unable to run PUBG MOBILE with 90 FPS instead:

#questions message

[boreal storm]

Same

nathing Change

[native anvil]

It is evident from the video that you are adjusting the Arena settings, rather than the classic mode settings.

If you're having trouble applying the changes, this video should guide you to the correct step. If the changes still don't take effect, you can try performing a routine repair from the login menu.

[boreal storm]

I want the arena settings in classic mode + code when I put it nothing changes.

Is there a way?

[native anvil]

You're changing the Arena settings, not the classic mode settings, and that's why this is happening.

[boreal storm]

I want the arena settings in classic mode, can I do that?

• The code does not work with it being valid

[native anvil]

You have the ability to change it manually, and in fact, you can apply the classic mode settings in the arena if you choose to do so, but you can't do it the other way around.

[boreal storm]

Why?؟

[native anvil]

It is unfortunately not possible at the moment, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[boreal storm]

I did it myself, thanks for your effort, and I wasted all your time with all my respect and appreciation.

[native anvil]

No problem at all! I'm glad I could offer my help, and I'm happy to hear that you were able to figure it out on your own. Don't hesitate to reach out if you have any more questions.

[undone dust]

.....

[digital wigeon]

@lime juniper My Pubg account got hacked on January 28 2023 . IGN: 5242553475 My got account hacked by someone on january 28 i dont know how he login my id . When i came online in morning my id get linked with number and he turn on the 2 factor verification . Now i can’t login my id now . I spend to money on my id i have almost 256/300 mythics in my id.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @undone dust. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[rose swan]

<@&481161015728406538> any update coming today ?

[native anvil]

Unfortunately, we don't have any information on this matter at the moment. Please keep an eye on #news for future game announcements. Also, please be advised not to mention the moderator role unless there is a server-related emergency.

[rose swan]

ok sorry for that yasser thanks

[native anvil]

You have already been answered. Please continue with the customer service and avoid repeatedly asking about the same matter.

[digital wigeon]

How i can talk with customer service i can login my id

[native anvil]

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[native anvil]

You are welcome!

[digital wigeon]

Let me try if i get any solution

[scenic glen]

@storm flume @EROR 404 👑#3631 @lime juniper @EROR 404 3#8951

According to your bot message, I wrote in the game in support, namely in the lower right corner "settings", then "account", in the first lower corner "support". It's been two days and they haven't even replied to me! Does the administration help the players here at all or not!? Are they going to fix the errors of the game!? Perhaps it’s easier for me and my friends to delete the game, since this is the attitude of the administration towards their community?!

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[zealous pasture]

Why the prices of UC is increased. The actual price of this event is 30pkr . Why ?

[neat saffron]

My account was stolen and I spoke to technical support and gave them all the data intact

I had a link in my account, and because I no longer have any link to which I can register, please help

I have been contacting technical support for 10 days

Until now, no one has come to me and retrieved my account

[green agate]

There are certain situations where local prices see changes inside of the game, this is not something that we can change ourselves.

[green agate]

Our volunteer team is not able to help with account issues in-general.

Please refer to subpoint 5.4 in #faq.

[neat saffron]

What should I do

[green agate]

Contact the in-game customer service center.

[neat saffron]

I contact them for more than 10 days

Even though I gave you all the information about my account

[green agate]

We are not able to solve account issues through the community.

[neat saffron]

Is there a faster way to talk to them

[green agate]

That is the only way to get help with account issues.

[forest lagoon]

Hello, I lost my account login credentials in the game and I could not log in, please help me to access my account again. Thank you 5192615026 ID

[neat saffron]

So what is the benefit of support in Discord

[neat saffron]

Can you track my report so I can see what happens