questions

[night cloak]

why i got ban for no reason i never cheated this game ? i also spend so many money for this id why got banned??????

[delicate summit]

https://cdn.discordapp.com/attachments/698673059363553314/1054615622950064178/image.png whats going on? with this

[hidden topaz]

Hello, customer service. My account in the game has been banned for a 10 year . I did not commit any behavior in the game, nor did I commit cheating or hacking. As soon as possible … and thank you very much. Thank you, PUBG International (5145256794)

[honest hatch]

؟؟؟؟

[fast smelt]

hello, sorry to bother you, but my account was banned, I did not use any third-party programs other than the gameloop emulator

[robust flame]

why ???

[frank oasis]

@lime juniper @lime juniper @lime juniper help us sister

[hard talon]

Bro in pubg mena server he give me mute bec. I want to know Why i take ban

[prime hatch]

WHAT IS HAPPENING WHY ARE MY ACCOUNT BANED FOR NO REASON?

[frank oasis]

sad

[shell stirrup]

@lime juniper Help dear, why people are getting ban without any reason ? Please solve the issue asap

[safe horizon]

BAN FOR NO REASON NICE PUBG MOBILE WE DOING GOOD NOW

[cyan latch]

؟؟

[errant grove]

i need some assistance what should i do ?

[toxic jay]

I don't understand! My account was banned for no reason

[karmic mica]

I was banned for no reason, anyone could help ?

[solid onyx]

I got banned for no reason. Can you help me @lime juniper

[visual knot]

Whoever, upgraded RP getting 10 bans. There is a bug I Hope they will fix it soon.

[errant grove]

what should i do to get a response ?

[night cloak]

@honest hatchhmm , that kid has a ban role ? funny ..

[honest hatch]

misunderstanding .. 🥲 💔

[night cloak]

no worries .. all good .

[errant grove]

need help

[carmine token]

So anyone with the ban problem get any help or solve it ?!

[errant grove]

??

[night cloak]

@celest shadow hi can you help me

@lime juniper

[hazy tusk]

why was my account blocked? I didn't break anything.

[clear eagle]

my account has been blocked for 10 years and I did not use any kind of hacker or files and I also have a Video of the last game I played on my account and I am ester on the Streamer Facebook and I did not do anything to block my account, I hope for help from the team playing game Pubg Mobile.. My ID : 5266913784 I Am From Egypt Operating system : Windows 10 Pro

[muted snow]

I was banned for no reason, please fix, I don't use any external program.

[night cloak]

@gloomy dagger hello friend can you help me ?

@celest shadow

[shut kayak]

I was banned for no reason at all. Most of the Sri lankan legit players are banning right now for no good reason. Not 7 days not 65 days but 10 years. most of the players put money on these accounts. Please consider unban these accounts.

[upper maple]

I got banned for no reason after upgrading royal pass and exactly same thing happened with my friend

[night cloak]

Can you see your DM 2 minutes @gloomy dagger

[errant grove]

guys its happening to a lot of people and all of a sudden can we get a response please ... any response

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@celest shadow i have same problem with my account .

[lethal pecan]

It is unfair to many, we have put money into the game and that is how it treats us

[night cloak]

@celest shadow My account not banned Just i get photo banned I can’t log in my account. He say you can log in your account and play. And my point rankink is not losed ?

[frozen yacht]

Hello, I just entered the game and saw that I was banned for 10 years, while I have been playing for 3 years and have not used any cheats.

[night cloak]

And 26 December i have Pubg Mobile national championship (PMNC) with this account

[celest shadow]

Periodically, meaning from time to time. So, there is no exact date.

[warped pagoda]

Mehhh

But thank you

[remote pawn]

I tried to email pubg official but getting automated reply not real response from human.

[celest shadow]

Please refer to subpoint 3.22 in #faq for further information.

Do you have a screenshot of the event?

[lavish wadi]

@celest shadow My 3 accounts have been banned, I'm an emulator player

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @lavish wadi.

[daring wind]

my id automatically frozen for 2 month it says update the emulator but mine is uptodated

[plucky ridge]

Good afternoon, my account in the game got banned. Why could this happen? what are the options to unlock it if i didn't use third party tools. Can you at least find out for what reason the ban ?!
I've been playing for about 4 years now. I bring donations to the game, I regularly complete all the tasks
[e-mail]
51494537603
sinner
Please unlock your account

[night cloak]

This @celest shadow
What should I do in this event?

[celest shadow]

Are you not able to access this event in your events center?

[night cloak]

I get pop up and can see details

But I don't see in events center

[celest shadow]

Can you try accessing the event from the pop up and read the event details from there?

[celest shadow]

All right. Feel free to report this in #996546243859853424 and include a video recording of the event and your events center.

[inner tinsel]

@celest shadow ? cant you see all the messages above? just that message ?

hundreds of players are banned for no reason and now you reply this "event" hahaahah

[somber arch]

@staff my PUBGM account has been bane for no reason please help me

[night cloak]

Yeaaa

I can read everything

[night cloak]

I will do that

Thanks

[eager kettle]

@night cloakff come on just see the people who are getting their account bane for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eager kettle.

[night cloak]

@celest shadow I'm little scared to open now, is there a ban wave or something?
I'm using game loop for now though..

[celest shadow]

If you have not done anything that violates PUBG MOBILE's terms of service, you do not need to worry.

[night cloak]

Alright, I'm not banned yet.. So I'm in safe area..
I very careful about pubg mobile rules and I respect it.

[iron tartan]

again 😂

[plain mural]

Me too

Pubg need to review my acc and unban

Just now

Just a few minutes ago

[gleaming sluice]

#questions mee too got ban just now without any reason

[wise blaze]

I'm a pubg mobile game content producer, what is this for 4 years, I got banned in the lobby

[ebon pine]

ban ban ban all ban help

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @plain mural.

[mossy cliff]

Why i got banned? What should i do?

[night cloak]

???

[errant grove]

join the club

[plain mural]

Oh here

Welcome to emulator group

That got banned with this buds

[rose widget]

why?

[storm flume]

Please do not use languages other than English, @broken socket. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[plain mural]

Gmail please

[storm flume]

Please avoid going off-topic, @broken socket. You may have unrelated conversations in #chat.

[plain mural]

They can check every single match that i play

[uneven pollen]

what why my account was banned?

[lean cargo]

#questions i got banned just right now with any misbehaving

[errant grove]

don you have issues with game loop ?

you can just tell us to stop using it not banning us

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant grove.

[plain mural]

For me just a few minutes ago

[night cloak]

guys

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[noble sky]

?????????

[night cloak]

how do i redeem uc code

[round lodge]

GOT BANNNED FOR NO REASON

[night cloak]

Bruh

[plain mural]

Got banned for no reason

[thorn thistle]

i got banned while i was in the lobby

[frail cove]

I just got banned for 10 years for no reason whatsoever, I have never cheated or done anything to violate PUBG Mobile User Terms and Agreement. This is so unfair, I need help.

[plain mural]

@polar marsh i also tell you in DM

[toxic steeple]

@polar marsh

How can I participate to get a PUBG mobile Content Creater . What are the rules to follow to get the

[celest shadow]

You may redeem it through https://pubgmobile.com/redeem.

[night cloak]

it doesn’t work

the code doesn’t work

[celest shadow]

If it does not work, it can only mean two things: it is not a valid redeem code or the redeem code has been used.

[night cloak]

bro i bought that code from gamestop

[celest shadow]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

[night cloak]

it isn’t used or invalid.

[celest shadow]

You should only purchase UC in-game or via https://pubgmobile.com/pay.

[night cloak]

bruh.

[chilly crag]

why my id got banned?

[silk wolf]

L well why team with hackers???

You just asking to it banned tbh

[storm flume]

Please do not use languages other than English, @strong minnow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wintry onyx]

-_-

[atomic birch]

why?🥲

[dim nebula]

I just got banned for 10 years for no reason whatsoever, I have never cheated or done anything to violate PUBG Mobile User Terms and Agreement. This is so unfair, I need help. @polar marsh

[strong minnow]

why my id got banned?

[scenic drum]

why ????????

[trim oriole]

I just got banned for 10 years for no reason whatsoever, I have never cheated or done anything to violate PUBG Mobile User Terms and Agreement. This is so unfair, I need help

[pallid ether]

Can you provide the optimized settings for Xiaomi Mi 9T pro? It will be really helpful. Thank you!

[smoky narwhal]

I was got banned without any reason why

[rancid trellis]

I just got banned for 10 years for no reason whatsoever, I have never cheated or done anything to violate PUBG Mobile User Terms and Agreement. This is so unfair, I need help

[strange laurel]

Any explanation?

[shy brook]

Hey, I am banned for no reason

[knotty spruce]

Why was my account banned for 10 years? I have never violated the standards

[storm flume]

Please do not use languages other than English, @pale geode. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[exotic cove]

Why i was banned

[onyx plover]

Pubg give to everyone Christmas gifts 🎁 😂😂 happy Christmas 🎄

What does mean fs?

Yeah bro but it’s something wrong with Royal pass , my friends all banned for 10 years

[night cloak]

?

why?

[celest shadow]

Please use #pubg-mobile for conversations, @onyx plover and @night cloak.

[high fractal]

Why was my account banned for 10 years? I have never violated the standards

[arctic mesa]

@polar marsh Why Why

[spring hollow]

Hello i have problem and i need help how i can talk to support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spring hollow. Remember to read through #faq before asking questions in the support channels.

[deep harbor]

I don't use any cheating or hack and i got ban 10 years why please help ..

[spring hollow]

I want to talk to support because I got banned by mistake I don't use any cheating or hack

[fallow inlet]

Good evening
Today on 12-20-2022
I charged the new season, and a minute later I received the ban for 10 years, and I don't understand why
And I swear to God that I have never used any kind of cheating

[solar gate]

today after updating the new season i exited the game then re-entered and it showed my account banned for 10 years

[rapid aspen]

By opening the account while I was in the lobby, I found myself taking 10 years of caution. Is there any help!!!

[limpid sand]

By opening the account while I was in the lobby, I found myself taking 10 years of caution. Is there any help!!!

[night cloak]

same problem

[broken socket]

Dont worry Guys its a Christmas Gift For You

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

[robust trellis]

Why was my account blocked? I didn't break anything.

[night cloak]

a lot of emulator players got banned

[broken socket]

Bcz all of em r cheaters

[hexed plover]

Emulator deserves ban bruh

It’s a mobile game

[broken socket]

Right

[hot nebula]

About Ban ID:5213405055 PUBG MOBILE at 10:44:35 on 20.12.2022 my game account, which is very important to me, was unfortunately banned for an unknown reason, any add-on, illegal cheat etc. I did not use any bad applications or programs. My account is very valuable. I invested a lot of money for this game. I request you to review and research the case again. I believe that there will be no violation and my account will be unbanned. Regards and Love To Pubg Mobile Team... username: LEGEND FC PLAYER ID: 5213405055

[empty dune]

Hi
Unfortunately, my account number 5879825273 has become 10 years old!!
I have not used any cheats and I have not broken any of the rules of PUBG Mobile
Please guide me

[subtle crow]

why my id ban @polar marsh

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[peak spruce]

why my id is ban without reaon i am playing fair game pls unban my acc

[storm flume]

Please avoid going off-topic, @broken socket. You may have unrelated conversations in #chat.

[royal gyro]

دي حمله بان طيب ولا اي ؟؟

[storm flume]

Please do not use languages other than English, @royal gyro. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[simple raven]

WTH?

[dire minnow]

Why????😓😓😓😓

[spiral dirge]

Sob Hacker BAN . LOL

[sonic pond]

Hello guys , what’s wrong, my account is more than 4 years old and never got banned, never played with cheaters and never broke an rules , spent a lot of money over my account!

[storm flume]

Please avoid going off-topic, @hexed plover. You may have unrelated conversations in #chat.

[hexed plover]

Ok sorry 😢

[lament holly]

Why is this happened.. I didn't use any hacks.. I play on gameloop emulator.

[sour echo]

emulator

[limber igloo]

I do not play with cheaters, and I did not violate the user agreement, and I did not cheat, and I want to remove the ban as soon as possible, and spend the money on my account 51279717251

[storm flume]

Please avoid going off-topic, @spiral dirge. You may have unrelated conversations in #chat.

[tranquil sail]

why ban i am not hacker .I am old player please check my id

[agile cove]

hi dear pubgmobile
i have no idea why my account baned and im sure that i didnt breake any ruls.
please chek again,i have the right to want my account back.
thanks.
my username: Xmgh78X
my id: 5540069425

[sharp sonnet]

5288067904

[fluid field]

hi . whats going are here .today so many acc banned for no reason! this my acc for no reason banned for 10 years .Where should I go to unlock my account?

[dreamy summit]

I got banned why???

[summer orchid]

Idk

[west kiln]

Hi without any reason i got banned. please help

[opal osprey]

same here

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @opal osprey.

[open parcel]

😆🍉

[vital swan]

About Ban ID:5347210807 PUBG MOBILE at 9:54:25 on 20.12.2022 my game account, which is very important to me, was unfortunately banned for an unknown reason, any add-on, illegal cheat etc. I did not use any bad applications or programs. My account is very valuable. I invested a lot of money for this game. I request you to review and research the case again. I believe that there will be no violation and my account will be unbanned and Violation of tencent games user agreement. Regards and Love To Pubg Mobile Team... username: LEGEND FC PLAYER ID: 5347210807

[potent portal]

i have played the game more that 4 years and never cheated or played with cheaters .. why did i got band for 10 years ?????????

[worn mango]

ban without reason..fix it asap pubg

[indigo coyote]

Why my account take ban I not use any app or any cheat why please help me I am soo sad 😢 please

[uneven hound]

ban without reason..fix it asap pubg heeelp!!!

[willow wave]

Hello,PUGB MOBİLE, on 20.12.2022 at 10.45, my game, which is very important to me, has unfortunately been banned for a reason such as the distribution of user management. However, I am in such a shield. I put a lot of effort into this game . I request you to review and research the case again. Respect and love
ID:5902558344
CONTACT:[e-mail]

[summer plover]

@lime juniper @celest shadow ..... Please check my channel and remove strikes....

[night cloak]

Hello, my account was mistakenly blocked. I did not use third-party
software, did not modify the game files, because I had no performance
problems, and also did not play in the lobby with cheaters.
The lock came at the moment of opening the chests. I absolutely disagree
with the decision and I want to restore access to my account, because I
spent my money to buy in-game currency.
I bought the currency on a service that advertises YOUR official
Russian-speaking community, because payment through the in-game service is
blocked in Russia

In all support services, only bots answer me
Help,please

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @summer plover. We may otherwise have to mute you.

[night cloak]

I got banned after editing

[native anvil]

Hello, how may we help you?

[grim shard]

Today I got banned on my PUBGM account without using any cheats. I am shocked after receiving this notice. Why did I get ban? I was playing a match and then I got in-game ban notice! this is not fair to me. I am seeking your kind attention @polar marsh to see my account details and solve the problem. I am waiting for your response!

[slow dock]

PUBG Mobile ID : 5645463013 banned for no reason

[nimble lily]

when i was standing on lobby i sow this Banned Massage but why?

[merry jacinth]

How do I unlock email and number when I forgot my password

[native anvil]

From the login page:

Select Log in via Phone/E-Mail.
Select Log in via e-mail.
Select Forgot Password and you may reset your login password by obtaining a verification code.

[north mortar]

5368425123

[strange hazel]

Hello I need some information about any glitch ban or something
There have been about 25+ players who got banned ( as i know could be much more) after the new RP update .

[civic knoll]

Dear Pubg i got Banned for 10 Years for no Reasson Please help me i payed alot of money at my account ID: 5269384726

[vale raven]

My account was unjustly banned by mistake and I demand that my account be unblocked
لقد تم حظر حسابي ظلما عن طريق الخطأ وأطالب بفك الحظر عن حسابي
ID: 5146624609

[storm flume]

Please do not use languages other than English, @vale raven. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[plush quarry]

My Friend id is also banned what is the reason

[soft arch]

My Player Id : 5208842343
My Player Name: DELTA々Abir

I used play PUBG almost 4 years and played 10668 classic matches. During this period I never used any type of third party tools. I never break the PUBG rules and regulations because PUBG is my emotions. My player ID level is 72 and I have a lot of titles and I reached conqueror in C1S1

I played last match in at 3AM on December 20, 2022 Time Zone in Bangladesh (BST). But in morning when I tried to login PUBG it shows that my ID my account will be banned for violating regulations.

Please kindly recheck and review my account. I never Break the rules so please unban my account.

[night cloak]

Dear Pubg Mobile i get ban without any reason, within 40 mint ago without any reason how to get unban procedure ti recover my account please kindly help me out from here @polar marsh #questions

[marble turret]

I just got banned for 10 years for no reason whatsoever, I have never cheated or done anything to violate PUBG Mobile User Terms and Agreement. This is so unfair, I need help

[upbeat oracle]

I just got banned for 10 years for no reason whatsoever, I have never cheated or done anything to violate PUBG Mobile User Terms and Agreement. This is so unfair, I need help

[night cloak]

As soon as I opened the RP, I was banned and this warning came, I request my account to be examined and opened.

[violet spruce]

Do you play on mobile ?

[terse schooner]

Gameloop 64-bit

[snow forge]

Why we got banned without any reason?

[terse schooner]

I entered the game to activate the arbi and was attended

[storm flume]

Please do not use languages other than English, @ruby ingot. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ruby ingot]

.

[lime juniper]

Those affected by the recent account suspensions, please submit this form and we will investigate:

▫️ https://forms.gle/nu9dwQp97U9WkT2d9

[pliant tartan]

@celest shadow
do you know this sir

This is an esports player who has never been banned for insulting Islam

He also insulted the Ukrainian people that this would not be in the PUBG rules

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[pliant tartan]

We want it to be a gang because without a gang, disaster after disaster will happen in the Middle East

[pliant tartan]

Thank You sir

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[oak flame]

@steady ether what can i do for you

[nocturne trench]

my id got banned without any reason

[storm flume]

Please refer to this channel's pinned messages for further information, @nocturne trench:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[nocturne trench]

PC

[steady ether]

Please, I need help from the support team PUBG Heng emulator and got out of the game and sister band for 10 years, why?

[storm flume]

Please refer to this channel's pinned messages for further information, @steady ether:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[steady ether]

No one helped me there

Please, I want a solution and lift the ban from my account

[oak flame]

PUBG MOBILE - Account Suspensions (Dec 20)

@steady ether tag admin

[mortal apex]

Please refer to this message.

[hearty pebble]

Bro my account got banned in 2020 without using anything have any hope to back it?

@oak flame do you know anything bro ?

[oak flame]

Try tagging a moderator or staff account... I have no authority here🙏🙏

[hearty pebble]

Just one question have ever any account got unbanned?

[oak flame]

https://forms.gle/nu9dwQp97U9WkT2d9

not just a cheat..... rough, toxic, racial, even working with enemies can get BANNED

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[hearty pebble]

@celest shadow i read it but I don’t do any of this can you help me?

[celest shadow]

We are unable to assist with this matter through the community in any way.

[hearty pebble]

You mean nothing i can do to unban my account? @celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hearty pebble.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cobalt belfry]

5111434584

[iron basin]

emu players getting banned, very good pubgm for finding the exploit🤘🏻🤘🏻, innocent people don't worry you will get your account back if you didn't cheat.

[storm flume]

Please refer to this channel's pinned messages for further information, @cobalt belfry:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sterile trail]

1.1.1.1 dns using safe or ban??

[sharp sonnet]

5309123208

[native anvil]

Yes, you can change your DNS settings. Refer to subpoint 4.3 in #faq for further information.

[native anvil]

Please refer to this message.
#questions message

[sharp sonnet]

i did it

[sterile trail]

Google dns useing safe?

[nocturne trench]

my account got banned in moring without any reason

[storm flume]

Please refer to this channel's pinned messages for further information, @nocturne trench:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fallen pelican]

please help me today played livik and got banned for nothing

[storm flume]

Please refer to this channel's pinned messages for further information, @fallen pelican:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hearty tartan]

Hello i need help

I have samsung galaxy s22 ultra and when i was in pubg it had only low,medium,high and it didnt have more than why?

can someone help? s22 ultra is the new best phone and why do i only have high it why doesnt it have 90 fps?

[halcyon mortar]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @halcyon mortar. Remember to read through #faq before asking questions in the support channels.

[sharp violet]

Only certain devices support 90 Fps not each of them even if its best!

[halcyon mortar]

I replaced the code and activated the secondary verification code in the month of 8, but I cannot access my account from the new computer because it is the code and there is a code to the code and there is a problem sending the code to the code. The solution to this problem is the account number 5646168502

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty osprey.

[night cloak]

help...

[quick wadi]

<@&481161015728406538> helppp

[mortal apex]

Thank you for the report. It has been handled by another moderator.

The user has been permanently suspended from the server.

[night cloak]

i reported first but mod deleted my msg

[uneven prairie]

Gud job

https://cdn.discordapp.com/emojis/641359771152285726.gif?v=1&size=64&quality=lossless

[fathom spoke]

I have a question of achievement
I’m trying to get ** “free chicken dinner”**
achievement.
I’m on -Platinum I-
Did solo “Erangle” on football mania and also on regular mode….
I was second placed.
But didn’t got anything….
What do I need to do??? What is the requirement?

[nimble nova]

Hello

Where can i find this in pubgm global pls help

[urban chasm]

5541798429

[storm flume]

Please refer to this channel's pinned messages for further information, @urban chasm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hoary pollen]

It seems like ALL EMULATOR players just got banned today 20DEC2022??? There's not much to go on yet. Only one YouTube live streamer and it was just a posting not a video?!?!

[storm flume]

Please refer to this channel's pinned messages for further information, @hoary pollen:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[jade nest]

Try to finish it in non event mode of any map. It will get completed.

[prime plank]

Hello Pubg mobile

Today i don't know what happen suddenly when i joined a game i got banned 10 years immediatly , i don't know the reason i don't play with hack or any type of cheating or editing files of the game. I am really upset i spent all my time playing Pubg Mobile and spent also my money on the game iam full donate cause i love it and it became part of my life . I am ready for your support team to check my PC and everything to proof that i am not a hacker and your welcome any time . I hope you understand my situation and try to help me and try to double check my account.

[storm flume]

Please refer to this channel's pinned messages for further information, @prime plank:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hearty tartan]

Hello i need help
I have samsung galaxy s22 ultra and when i was in pubg it had only low,medium,high and it didnt have more than why?
can someone help? s22 ultra is the new best phone and why do i only have high it why doesnt it have 90 fps?

bro moderator help i dont even have extreme or ultra why? @mortal apex

[drifting shell]

Today i don't know what happen suddenly when i joined a game i got banned 10 years immediatly , i don't know the reason i don't play with hack or any type of cheating or editing files of the game. I am really upset i spent all my time playing Pubg Mobile and spent also my money on the game iam full donate cause i love it and it became part of my life . I am ready for your support team to check my PC and everything to proof that i am not a hacker and your welcome any time . I hope you understand my situation and try to help me and try to double check my account.

Account ID : 524833046

[autumn crystal]

Btw it worked thank u gor suggesting

🤜🤛

[azure hill]

No need to thank me, I love to help people 🫰

[storm flume]

Please refer to this channel's pinned messages for further information, @drifting shell:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[golden surge]

My account got banned for no reason and i didn't use any hack

[native anvil]

You should win in a Solo mode without any eliminations (0 eliminations) in Platinum tier or above.

[native anvil]

Please refer to this message.
#questions message

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[meager moth]

Got BAN on mobile just 2 hour's ago with no reason

[storm flume]

Please refer to this channel's pinned messages for further information, @meager moth:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fallen pelican]

Today i don't know what happen suddenly when i joined a game i got banned 10 years immediatly , i don't know the reason i don't play with hack or any type of cheating or editing files of the game. I am really upset i spent all my time playing Pubg Mobile and spent also my money on the game iam full donate cause i love it and it became part of my life . I am ready for your support team to check my PC and everything to proof that i am not a hacker and your welcome any time . I hope you understand my situation and try to help me and try to double check my account.

Account ID : 5298511320

[fathom spoke]

Just to understand… 2 left me and the other guy. He needs to die ?
The only option I see that the zone should kill him

[native anvil]

Please refer to this message.
#questions message

[native anvil]

Yes, that's right.
You should win the match without any eliminations.

[fathom spoke]

Ok…. That’s clearly what I’m missing bcs in google they say top 10 and then die.
And I did few times on the second place but I let him die…… now I need a lot of healing ❤️‍🩹
Tnx for explaining

Second question. I had the skeleton skin but in red and it’s gone…. How do I get permanent??? Where is it shown to buy? Or get?

[native anvil]

This is from old events, not available now, It may come to you in a lucky air drop.

You can get more weapons that you can buy with (UC or AG) from Shop > Weapons.

[fathom spoke]

What is AG?!? I know I can buy UC

I want this…. I used 50 crates but nothing…. 😒
Is there a way?

[vale flume]

51294668044

[storm flume]

Please refer to this channel's pinned messages for further information, @vale flume:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[native anvil]

You can get it from events.
Also if you have season Token, go to Season > Tier Rewards > Event Shop
Or Inventory > season Token (Use)
You can buy AG from this Event Shop.

[vital wraith]

Can anyone help me regarding how to #983880417352515594 here?

[native anvil]

Please state your issue.

[subtle walrus]

Peace be upon you. I took a band of 10 years of injustice, and I have all the evidence to prove my words, and this is the id 6562674088 I play Korean, and I have never played any kind of hacking. I hope for a response

[native anvil]

Please refer to this message.
#questions message

[vital wraith]

yasser, I was playing and streaming Pubg mobile before its banned in India almost 2 years ago. today all of a sudden I got copyright claims on all my livestream videos.

[native anvil]

Please send your concern in #copyright and wait patiently for a response.

[vital wraith]

ok thanks for your help

should I have to mention someone ?

[river night]

My account has been stolen, how can I recover it?

[native anvil]

No, just send your concern and wait patiently.

[vital wraith]

okay

[native anvil]

Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.

[fathom spoke]

Ok . Tnx Yasser ❤️

[native anvil]

You are welcome!

[fathom spoke]

What about this question?

[celest shadow]

It depends on your luck.

[fathom spoke]

Explain

[native anvil]

You can get it by opening crates. If you don't have crates you may try to get it by UC.
You may refer to the details for more information about Crate Odds.

[cursive crater]

What a pleasant surprise 51734988252

[fathom spoke]

But the sign of “chance” means anything??

[native anvil]

Please refer to this message.
#questions message

[stark gazelle]

ID : 5867150165

[fathom spoke]

Im playing coc (clash of clans) I’m buying gold pass or gems…. Here in pubg its more complicated 🤦🏽

[native anvil]

Please refer to this message.
#questions message

[stark gazelle]

THX BRO

[chilly ibex]

My Id Got ban, I have messaged the pin comment but still no response.

[native anvil]

It's not complicated, you'll know more about the game by playing / reading details of events and achievements / watching content creator videos.

If you want to know something about the game, you may ask here in the support channel or ask the players in #pubg-mobile channel.

[native anvil]

Please refer to this message.
#questions message

[native anvil]

You are welcome!

[chilly ibex]

I did but still no response

[vague breach]

Hello, So i delete my Google account which was linked to my pubg account and I can't get back in because I deleted my Google account and forgot it was linked to my pubg account. Is there anyway I can get my pubg account back?

[native anvil]

Please wait patiently.

[native anvil]

If you do not have access to your PUBG MOBILE account or any of the login methods, you will first need to recover access to one of the login methods by reaching out to the respective customer service of that platform. In your case, you may contact the Google's customer service for further assistance: https://support.google.com/. Your other option is to create a new account and continue playing the game.

[vague breach]

What happens if my google account got deleted permanently. I wouldn't be able to get in because the days it gave me to recover it has past. Can I not email pubg and give them proof that Im the owner of the pubg account?

[native anvil]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[vague breach]

Ok

[gloomy kite]

My account got banned for no,can anybody help? I didnt use any type of cheat or whatever. I logged in and tis popped up

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gloomy kite.

[chilly ibex]

Sir, No Response in Direct messages and on website also

[keen dune]

How i can fix this glitch

[cyan citrus]

Please refer to #news and wait patiently. Please refrain from repeatedly asking about the same matter after you have been answered.

[cyan citrus]

What is the emulator you are using?

[keen dune]

I am using phoenix os

[cyan citrus]

Please be advised that third-party unauthorized emulators are not recommended, @keen dune. Please only use GameLoop emulator if you want to play the game on PC: https://www.gameloop.com/.

[keen dune]

i am just using it because the fps is better than gameloop so is there any way i can fix this glitch

[tidal oracle]

we will quit this game no reasons for such bans money lost 😩 😔

[cyan citrus]

The issue regarding recent account suspensions is being investigated. Please refer to pinned messages of this channel and #news for more information, @tidal oracle.

[cyan citrus]

We unfortunately cannot help you with this this. Please refer to my previous response again.

[keen dune]

Okay thx

[cyan citrus]

You're welcome!

[tidal oracle]

uc gone 😵‍💫 😭 😢

[tacit wave]

5935776850

[native anvil]

Please refer to this message.
#questions message

[tidal oracle]

why 10 years not 1 day

[night cloak]

Yo does anyone know how to increase your merit without solos

[cyan citrus]

What is your current merit, @night cloak?

[night cloak]

79

Literally just 79

But in na solos are so dead

[cyan citrus]

You will be able to play normally again after you gain 80 merit points again, @night cloak. Please refer to this:

[night cloak]

Is there any way to increase it tho

[cyan citrus]

Merit recovery is related to time spent playing the game and in-match performance. There is daily limit of merit points you can recover per day and repeat violations will result in merit recovering more slowly, @night cloak.

[mellow saffron]

Hello pubg mobile team, where can I get the application form to get the title of god of war?

[exotic gulch]

Hello can help i have probelm icant change region because region option not showing

[cyan citrus]

Could you please share a screenshot of the title you are referring to?

[cyan citrus]

If the option to change your country/region settings is not available, you cannot switch your region. The option is not available for the accounts registered in European continent.

[brave portal]

Ban for what? I didn't use cheats

[drifting jewel]

Are channels that are impersonating PUBGM VIPs and Legit Content Creators taken down ? If so what is the procedure to submit those chavnnel infos? A couple of Facebook Gaming Partners are being impersonated and receiving false claims and original content has been taken down due to such impersonation. Please advise.Please let me know if these violate terms of use for PUBGM VIP and PUBG Mobile itself.

[proven zenith]

51427777546 plz :((((( howww

[mellow saffron]

my youtube rest has 50.b subscriber and i want to get pubg mobile god of war title please help

[urban chasm]

5541798429

There is an error

[storm flume]

Please refer to this channel's pinned messages for further information, @brave portal, @proven zenith and @urban chasm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Please send your concern in #copyright.

[celest shadow]

There are no such titles in the game.

[hidden oar]

ID : 51388213457 My account has been suspended for ten years and I do not use any kind of cheating software until my kill rate is 1.4

[storm flume]

Please refer to this channel's pinned messages for further information, @hidden oar:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[honest sphinx]

51851226686

[storm flume]

Please refer to this channel's pinned messages for further information, @honest sphinx:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cobalt belfry]

5111434584

[storm flume]

Please refer to this channel's pinned messages for further information, @cobalt belfry:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

I want to migrate back to PUBG from BGMI. any information

[forest void]

Hi guys my main account has been banned for 10y Today in the morning i need help to unban my account please I don’t use any hacks
My id : 51785828003
Please i need help

[mellow saffron]

It must contain a numeric value between 9 and 11 digits. please help pubg mobile team

Help

[worthy sinew]

@mellow saffron You can find PUBG Mobile User ID in your profile in-game (red box).

[night cloak]

any admin?

I want to migrate back to PUBG from BGMI. any information

[worthy sinew]

@night cloak This has already been answered by Nadia here #questions message

[old vigil]

5222706157

[real warren]

Hello, PUBG Company. I took Ban for 10 years of injustice, which was in training, and I took Ban, and I did not do anything like that. Id my account 5271320631

[storm flume]

Please refer to this channel's pinned messages for further information, @real warren and @old vigil:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

5227004090 pleaes unban me

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak and @frosty creek:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[honest sphinx]

51810272208

[polar marsh]

Please refer to the private message from @polar marsh for further information, @distant steeple.

[native anvil]

Please refer to this message.
#questions message

[steep pecan]

Hi my account has been banned and i didnt violate any rules please tell me what can i do my ID is : 5212486130

[zinc cliff]

Hello, my Pubg Mobile account
On 10.12.2022 at 22:46:12, unfortunately, for an unknown reason, he was banned. I did not use any plugin, illegal, cheat etc. in the game. I did not use any bad application or program. It will not appear and my account will be unbanned.
Regards and love

[storm flume]

Please refer to this channel's pinned messages for further information, @steep pecan and @zinc cliff:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[steep pecan]

@steep pecan @polar marsh

I log into the game from my own mobile only and i dont use any cheating objects why my account has been banned none of this is true and i need my account back please

[native island]

🥲without any reason

[native anvil]

Please refer to this message @steep pecan, @native island.
#questions message

[daring wind]

my account got frozen for 2 month help me

id 5417080623

[feral forge]

Please refer to the pinned message of this channel:

#questions message

[daring wind]

i refer and gave a;; yhe information when will i get a strong response

[night cloak]

How can I talk with manger

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

Please refer to #news for more information.

[daring wind]

ok

[fathom spoke]

I got the game good. I mean that to get something you want it’s like a game of roulette. In others games you just buy whatever you want. With gems or pay .
Here to get an item you need to be very lucky and as you know like in roulette the house always win. Im thinking if I want to buy something with money but if I pay there is No chance I will get what I want.
The items and characters and whatever you want to buy should stay open for perching and not by chance of luck.

[daring wind]

ive also done email to [e-mail]

[cyan citrus]

The e-mail for the customer service was changed to [e-mail], @daring wind. Please refer to the previous messages and avoid repeatedly asking about the same matter.

[night cloak]

My acc is banned it’s 2 years ago my acc was hacked I will my acc back need pubg mobile’s help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[daring wind]

so should i emial to this [e-mail]

[cyan citrus]

You have already been answered. Please refer to this response, @daring wind.

[daring wind]

ok thank you very much

[vocal ivy]

Haloo

@everyone

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vocal ivy. Remember to read through #faq before asking questions in the support channels.

[storm flume]

Please refer to this channel's pinned messages for further information, @hushed whale:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[storm flume]

Please refer to this channel's pinned messages for further information, @sudden atlas:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[native anvil]

Please refer to the pinned message of this channel @hushed whale, @sudden atlas.

#questions message

[storm flume]

Please do not use languages other than English, @sudden atlas. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @pastel walrus. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[storm flume]

Please refer to this channel's pinned messages for further information, @valid cliff:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I buy Uc by wrong and I make refund and my money back but the Uc is still in the account what I should do

[subtle walrus]

Peace be upon you, I took Band 10 years unfairly while I was in the gym and I have all the proofs that I did not play any kind of cheating or hacking and this is I'd 6562674088

[storm flume]

Please refer to this channel's pinned messages for further information, @subtle walrus:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[gaunt siren]

I have not engaged in any fraud, much less hacking, please understand I do not want to lose my account

[storm flume]

Please refer to this channel's pinned messages for further information, @gaunt siren:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[marble turret]

another account ban in lobby without no resone

[subtle walrus]

@storm flume support me

[subtle walrus]

Support me please

[storm flume]

Please refer to this channel's pinned messages for further information, @marble turret:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fleet heart]

I have been exposed Ban 10 years of injustice

[native anvil]

Please refer to the pinned message of this channel.

#questions message

[oblique yew]

5148988722 My account with ID was stolen by someone and I can't login to my account with my own phone number

[native anvil]

Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.

[remote belfry]

Please solve the problem because I am tired of the game

I didn't hack anything, I didn't do bad things, and my account was banned. Please help 5283641842

[onyx plover]

why I didn't receive my vouchers to take royal pass xD I paid 135€ for 12 months xD @lime juniper , Can you please explain to me why didn't receive vouchers?

[twin harbor]

السلام عليكم

My account banned without me use any hack or played with hack please unbanned for my account this not fare

[devout junco]

5274248344

[wicked bane]

694399325

i got banned while playing legit

[devout junco]

I was banned by mistake..I need help 5274248344

[odd sphinx]

I need help with the server.

ID 536984683

[crisp loom]

Please support me to unban my account I didn't use any hack and play fair I never play pubg it's wrong I didn't use any hack and any cheat any fps hack but still my account was banned it was a glitch

[odd sphinx]

Hello,I have a problem,last night I accidentally changed my server from Europe to North America and now I cant team up with my team mates because they are higher rank on europe and I am bronze in North America,please can you help me get back on europe? I want to buy the new rp in order to play with my friends by completing missions,please help me I know that I make a mistake but i Really want to keep playing with my friends so I can enjoy the game,I m so excited about the new rp,and I m gonna buy it please i hope you can help me.THANK YOU AND HAPPY HOLYDAYS!

[thin badge]

Hello pubg mobile support team, can someone help me?

I need help ASAP please, thank you support team.

i got ban for 24 hours 3 times in the last 3 days, and this is effecting on my work, thank you.

[tame kernel]

5315466768

[night cloak]

so the game puts me under observation every day now literally and i don't know why, i don't use any cheats, and i don't do anything but play, i play on pc btw 'game loop emulator' , please help

@thin badge

can anyone help please

[real warren]

I assumed that 10 years of injustice were in training and practicing, and suddenly it came to me that it was ten years and I did not do that id my account 5271320631

[odd sphinx]

I cant change my server,I accidentaly changed the server last night

[sudden atlas]

ID : 5613081061

[wheat prairie]

518156105

[iron mica]

Hello, I can not restore my account in pubg mobile, so I write here. On the account, I linked only mail, and now, some hacker put a telepho number there and secondary verification. Please help

[real kestrel]

How do I delete this club profile thing or how do i disable it? I dont want people to visit my account from here lol I just clicked to see whats it about and now it shows “club” option below clan when someone clicks on my profile. How do I disable it so they wont see that option on my page or how do i delete my club profile thing?

[blazing prism]

Is it prohibited to stream or uploading videos of pubgm in YouTube?

[nocturne trench]

My account still banned . There are lots of account banned in same day . They got back their account

[raw sinew]

hi all i ban one day This is repeated without knowing the reasons....How do I solve the issue

[rapid shore]

I lost my account from VKontakte, I can’t log into my PUBG account

[fallow hornet]

ID 5526513198

[faint ridge]

What happening today 🤔

Hello I need PNG of PUBG mobile logo where can I get

[storm flume]

Please refer to this channel's pinned messages for further information, @remote belfry, @twin harbor, @devout junco, @wicked bane, @tame kernel, @real warren, @sudden atlas, @wheat prairie, @nocturne trench and @fallow hornet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[real kestrel]

Any option to disable club..?

[celest shadow]

You can collect your vouchers and RP points on December 24. It refreshes every month.

[celest shadow]

You can only change your server once the cooldown period ends. Please wait patiently.

[celest shadow]

Please provide a screenshot of your issue.

[celest shadow]

Please refer to this support article for further information:

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

This feature cannot be disabled and you cannot delete your Club profile. Should you have any feedback regarding this feature, feel free to share it in #996458713126797405.

[celest shadow]

Please send your concern in #copyright and wait patiently for a response.

[real kestrel]

Then is there option to disable club option from showing on my profile when someone clicks on my page?

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

No.

[iron mica]

Hello, I can not restore my account in pubg mobile, so I write here. On the account, I linked only mail, and now, some hacker put a telepho number there and secondary verification. Please help

[storm flume]

Please contact the customer service for further assistance, @iron mica. Refer to subpoint 5.4 in #faq for further information.

[urban chasm]

Is there a response from a company about banning accounts for no reason?

[storm flume]

Please refer to this channel's pinned messages for further information, @urban chasm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[proud swallow]

Hello?

@celest shadow

[celest shadow]

How can we help you?

[warm heath]

Hi there I need a help

With GAC

can anyone help me with that

@celest shadow

<@&481161015728406538>

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[clear berry]

I logged in game after 7 months. My region is on UK where I was 7 months back for visiting my relatives and now I am in france but its not showing me option to change it to france even tho my connection is from there lol

I dont have plans to go back and its no big deal to me but I wanted to know if I could change my region to france (where my connection is from)

[proud swallow]

@celest shadow i need a help

I lost my secondary verification number

How can i log in?

My account is linked with Facebook

I have that Facebook account

But i dont have that sim card which was linked to secondary verification

Cuz my phone is stolen

Please recover my account

I request u

[celest shadow]

You cannot change your account’s country or region if you are in Europe. This is due to the General Data Protection Regulation (GDPR).

[storm flume]

Please contact the customer service for further assistance, @proud swallow. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @fluid spoke. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fluid spoke]

Hello, the account was blocked on December 19, 2022 at 23:47:20 for 10 years. A ban came right during the game, the player did not use any cheats and did not change the game. It’s a pity for the account, since money was invested in it, can you help somehow?
Id: 51640716357

[fathom spoke]

Hey 🖖🏽
Can I change my username?

[storm flume]

Please refer to this channel's pinned messages for further information, @fluid spoke:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[feral forge]

Your Discord username?

[fathom spoke]

We are in Pubg so I meant my in game in Pubg 🙃

[feral forge]

You can purchase a rename card from the shop and use it from your inventory in order to change your name.

[fathom spoke]

This?

[clear berry]

But france is european country?

[celest shadow]

Yes, it is.

[feral forge]

Yes.

[clear berry]

I still cant change it from UK..?

I mean its no big deal to me I was just wondering

[celest shadow]

Unfortunately, no.

[clear berry]

Alright thanks

[twin harbor]

My account banned without me use any hack or played with hack please unbanned for my account this not fare

[fathom spoke]

It’s for changing permanent? Bcs it’s said once a day….

[storm flume]

Please refer to this channel's pinned messages for further information, @twin harbor:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Username change is permanent. You can only use one rename card per day.

[fathom spoke]

Cool. Bcs it’s said once a day I was thinking maybe they mean it’s changing only for a day…..

[thin badge]

Hello pubg mobile support, i am beethoven, im a streamer and i got the partner badge on facebook
this is my ID: 5247920492
i got banned on the livestream on facebook before 2 days for 24 hours, i did not know the reason but i said if its the system so let it be, the next day when its time to open again, i entered the account to get another ban for 24 hours!, i said to my self why?, then today when its opened again i got banned for 24 hours after it opened with 4 hours only, why! i am streamer and content creator and this is effecting on my work,

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thin badge.

[split pivot]

Can anyone from the sport reply, my account is stolen

[storm flume]

Please contact the customer service for further assistance, @split pivot. Refer to subpoint 5.4 in #faq for further information.

[hollow cobalt]

Be proud my boy
U play like a hacker so PUBG is confused!
Take it as a compliment!

[iron mica]

I've already written there, and I'm told
Enter your mail
And then that's it, they don't say enough information.

[urban chasm]

I want to speak with support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @urban chasm. Remember to read through #faq before asking questions in the support channels.

[urban chasm]

5541798429

System error I was banned for no reason and no response

[storm flume]

Please refer to this channel's pinned messages for further information, @urban chasm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[nocturne trench]

yestarday my account banned without any reason . There are lots of account got banned in same day bt everyone get back their account but my account still banned 🙂

[storm flume]

Please refer to this channel's pinned messages for further information, @nocturne trench and @hazy citrus:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[nocturne trench]

already fill up'

[uneven prairie]

U got 10 year ban?? Others who got 10 year got their ids!

[ionic harness]

recover account？

[storm flume]

Please refer to this channel's pinned messages for further information, @mortal umbra:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[real warren]

Hello, PUBG Company. I took Ban for 10 years of injustice, which was in training, and I took Ban, and I did not do anything like that. Id my account 5271320631

[fathom spoke]

Where is the option to Not auto pick:
Holographic sight/Red dot sight ?

[storm flume]

Please refer to this channel's pinned messages for further information, @real warren:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[silk wolf]

Bruh I would love to know why my S21 ultra 120hz can't run 90fps in pubgm like wtf

[onyx plover]

My friend has a this problem, anyone have a idea what should be do?

@celest shadow

[timid smelt]

A ban came right during the game, the player did not use any cheats and did not change the game. It’s a pity for the account, since money was invested in it, can you help somehow?
Id: 5307616059

[storm flume]

Please do not use languages other than English, @craggy sleet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You can set up custom attachments for each weapon, this is accessible in the Pick Up section of the Settings.

[onyx plover]

😂 I reporting you last night in livik map :)) your auto aim is detected!

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[onyx plover]

Thank you mam

[storm flume]

Please refer to this channel's pinned messages for further information, @timid smelt:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[craggy sleet]

They find that I have taken any injustice to do

[onyx plover]

I have a dead replay from you , you have a auto aim , I am a pubg investigator

[uneven prairie]

U haker!

[fathom spoke]

I did for all the weapons.
In”custom attachments“ chosen scoops x2/3/6 Didn’t choose that and it’s picking up

[broken lark]

iD: 591550893

[timid smelt]

A ban came right during the game, the player did not use any cheats and did not change the game. It’s a pity for the account, since money was invested in it, can you help somehow?
Id: 5307616059

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timid smelt.

[onyx plover]

Yes you not used a cheat , you modify a game and used auto aim , I am at the work now , I can’t send my dead reply that you kill me in Livik from 300 meter 😄 without any scope

[storm flume]

Please refer to this channel's pinned messages for further information, @broken lark:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[crisp loom]

Please unban my account

[storm flume]

Please refer to this channel's pinned messages for further information, @crisp loom:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please refer to this channel's pinned messages for further information, @ashen flicker:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[ashen flicker]

Hello, PUBG Company. I took Ban for 10 years of , and I took Ban, and I did not do anything like that. Id my account 5519813599

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ashen flicker.

[pearl parrot]

Retract Copyright Strike

Dear Sir,
          I know your decision is right.
I'm not telling you wrong But I have a lot attached to this channel.
I have worked on this channel.
It has taken a lot of effort to bring this channel up to this point.
So, please withdraw this copyright strike.
Your heart is very big, as a human being, please remove this strike.
I will delete these videos also.After the strike is removed from the
channel.
Such a mistake will never happen again, if it happens then you can delete
the channel.
My only aim was to help others. Not to harm you. Sorry if you feel bad.
It would not matter,  if it was on 1 or 2 videos, but this strike is on
many videos.
If you have time, please remove the strike, God will bless you.
I have been talking a lot on this channel.
Please help sir.please...

I am pasting the link of all those videos below with Details:

Channel link: https://m.youtube.com/c/MegaBro/featured

Video title: BGMI Crash Fix In Bluestacks 5 || 2022 || HINDI/URDU ||
Video url: https://www.youtube.com/watch?v=MnuhEmncIEs
Contact info: [e-mail]
Takedown issued by: Tencent

Video title: Best Gfx Tool For Bgmi 1.8 Update No Ban
Video url: https://www.youtube.com/watch?v=a1Ks_lWSZDY
Contact info: [e-mail]
Takedown issued by: Tencent

Video title: Bluestacks 5 ban Bix update | Sasta @Neon Man 😅😅 | Is
Bluestacks 5 Safe For BGMI ??
Video url: https://www.youtube.com/watch?v=dq46gsWrhFg
Contact info: [e-mail]
Takedown issued by: Tencent

Video title: BGMI 1.8 Lag Fix In Low End Phones || How To Fix Lag In BGMI
New Update || Part 1
Video url: https://www.youtube.com/watch?v=jTEYbQJBLuw
Contact info: [e-mail]
Takedown issued by: Tencent

This is my youtube Gmail I'd:
[e-mail]

Thankyou Tencent team.

Regards
Mega Bro Tech Help.

By: Mega Bro.

[maiden wolf]

I am changing my name but when i change the notificatio appear that i voilet the rule but i dont and i post my rename card again and again plz help me

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @pearl parrot. We may otherwise have to mute you.

[night cloak]

My account banded by a mistake and I didn`t use any cheating programmes

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heavy fulcrum.

[urban chasm]

5541798429

[night cloak]

Hello guys my account has been hacked and my socials are still linked how can i get it back it has secondary verification

[storm flume]

Please refer to this channel's pinned messages for further information, @urban chasm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

HOW IS THIS EVEN POSSIBLE?

it shows -7

but now i am in crown 4

[subtle walrus]

I took the band for 10 years of injustice, and I have all the evidence for that

[solemn lark]

I took the band for 10 years of injustice, and I have all the evidence for that

[boreal crown]

5721359899

[zinc bluff]

[storm flume]

Please refer to this channel's pinned messages for further information, @subtle walrus, @solemn lark and @boreal crown:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[split inlet]

5372321136

[lucid rampart]

Please please pubg mobile I need help my account has been banned and I have not used cheat components I want to cancel the ban or the ban becomes short and this is ID 5215621239

[night cloak]

https://docs.google.com/forms/d/e/1FAIpQLSdxtY4QPGfJZaoZQLjm0-WjdsxtgJuT2aQp-tioTkVZCknWdQ/viewform?fbzx=7951779455459921619

[polar marsh]

Please refer to the private message from @polar marsh for further information, @urban chasm.

[storm flume]

Please refer to this channel's pinned messages for further information, @split inlet and @lucid rampart:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sweet merlin]

who knows why i dont take uc ingame from midas pc ? 2 days now lol

[viscid oracle]

Can you please check this in-game bug, The new RP hairstyle 2 even you have already unlocked in your inventory, Still allowing to make duplicate purchase. 1200 uc gone, Ingame ID: 5894443975 @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @devout junco.

[tiny orbit]

I played pubg, my account was disabled for 10 years without any reason, and I want it back, please

[storm flume]

Please refer to this channel's pinned messages for further information, @tiny orbit:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sweet merlin]

why i dont take my uc from midas pc?

[fallen pelican]

why wasn't I unblocked

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @viscid oracle. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @fallen pelican. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service for further assistance, @sweet merlin. Refer to subpoint 5.4 in #faq for further information.

[tiny orbit]

I played pubg, my account was disabled for 10 years without any reason, and I want it back, please

[storm flume]

Please refer to this channel's pinned messages for further information, @tiny orbit:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[tiny orbit]

mobile

[fallen pelican]

Nice bypass 😂😂😂😂

[split mauve]

@polar marsh I NEED HELP URGENTLY

It is regarding my hacked account

Hello anyone here??

[storm flume]

Please contact the customer service for further assistance, @split mauve. Refer to subpoint 5.4 in #faq for further information.

[split mauve]

No no I need real people

I need to get my account back

[worthy sinew]

This can be a record/result of a previous match that has been updated in your Career Results.
Check in your Career Result if you are missing a match result when you were in Crown V.

[nocturne trench]

I need my PUBG account back please Help

Yestarday without any reason my account got banned in Match for 10years

[night cloak]

my rank was crown 4 before the acc ban

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak and @nocturne trench:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[idle hound]

5256097205

[night cloak]

Help me my account has been hacked my socials are still linked

Please help me i need my account

I played 5 years not to loose my account

Please

[nocturne trench]

I will not play this game anymore this is 2nd time my account got banned without any reason . My account level 76 playing 4years . Yeastarday my account got banned .

[storm flume]

Please refer to this channel's pinned messages for further information, @nocturne trench:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[nocturne trench]

Yestarday i fill up the form

that you send but nothing happen

[night cloak]

Come on people

Help me

My account has been hacked

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

I need real people

Please

[wanton bough]

Hello, I took an item for no reason, knowing that I have been playing PUBG for three years. I did not take an item a day, not even a minute. This is the name of my account, and these are the hands 5472134557

[storm flume]

Please refer to this channel's pinned messages for further information, @wanton bough:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[buoyant ember]

5209028169
بتمنى انكم اتساعدوني وتفكو الباند عن الحساب
وشكرآ

[storm flume]

Please do not use languages other than English, @buoyant ember. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[buoyant ember]

5209028169
You help me and check the band for the account
Thank you

[storm flume]

Please refer to this channel's pinned messages for further information, @buoyant ember:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fallen pelican]

why wasn't I unblocked?

[plain mural]

in aftermatch livik kar98k 6x scope skin got error

[buoyant ember]

PC

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @plain mural. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[dark arch]

5306050687

I ask you to help me remove the ban on my account

[storm flume]

Please refer to this channel's pinned messages for further information, @dark arch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[nocturne trench]

Please check my account

no reason my account banned yestarday

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne trench.

[deft path]

I did not do anything wrong, please help me, lift this ban on me, I swear to you that I did not do anything wrong with you, I did not do anything, and I took 10 years by mistake, I took two months, a minute later, I took 10 years, how did I not do anything this is my ID : 5294663480

[tiny orbit]

5926669390 My game adopted me for no reason

[hard bough]

Hello, since install on my new phone, connexion on the pubg lobby is good, but when i start a game, i have this connexion error/ i have this error only on 4g, if i start on wifi, it's good.

[gusty roost]

👍

[storm flume]

Please refer to this channel's pinned messages for further information, @deft path and @tiny orbit:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[obtuse lion]

Hello, I took an item for no reason, knowing that I have been playing PUBG for three years. I did not take an item a day, not even a minute. This is the name of my account, and these are the hands 5472134557

[native anvil]

Please refer to the pinned message of this channel:

#questions message

[obtuse lion]

Hello, I took an item for no reason, knowing that I have been playing PUBG for three years. I did not take an item a day, not even a minute. This is the name of my account, and these are the hands 5472134557

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obtuse lion.

[plain mural]

Still have that error?

omg

[oak compass]

5472237941

[native anvil]

Please refer to the pinned message of this channel:

#questions message

[waxen jewel]

5431245367

5431245367

[subtle walrus]

Id 6562674088

[storm flume]

Please refer to this channel's pinned messages for further information, @subtle walrus and @waxen jewel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest remnant]

Character ID 5119307375 hey team i have an issue with my account im unable to change my account region Plzzz Help🥺🥺

[dark arch]

5306050687

I ask you to help me remove the ban on my account

[magic pasture]

Hello,
I need to ask how pubg mobile support 90 frame for redmagic 5 and redmagic 6 and redmagic 7 pro
And don't support redmagic 7 ?
Is there's reason for this !

[storm flume]

Please refer to this channel's pinned messages for further information, @dark arch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

If you cannot access the 90 FPS option despite of your device meeting the minimum hardware requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6. For further information, please refer to the pinned messages of this channel.

[magic pasture]

My device 165 HZ 🥲

[limber carbon]

hello pubg I would like to review the ban on my account because I have been for a year in case of facing a solution and no one wants to solve my problem. Please review my account ID: 5286239202

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber carbon.

[cobalt lion]

how to report hacker by video

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @cobalt lion. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wanton bough]

This is my account, and I took an unfair band, and I did not take any item during the entire period of my game. I have been playing since the sixth season, and more than 5 thousand dollars have been spent on my account.5472134557

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wanton bough.

[flat meteor]

I just bought a new ipad 10. The game lags a lot on it even on smooth extreme graphics. I used to play on ipad 9 gen and game ran so smoothly but unfortunately I traded that and bought a new one. Please optimize new ipad 10 gen as soon as possible

[willow salmon]

‏User name : D1

‏ID:5176729580

‏Country : Saudi Arabia

‏network type : WIFI

‏contact company: Stc 5G /4Gfiber

‏problem history : 2022/11/10

‏Approximate time : 9-59

‏Device type:Iphone 11 Bro And bc emulator

[storm flume]

Please refer to this channel's pinned messages for further information, @willow salmon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[lavish trellis]

name

id: 5961902033

country: Egypt

[storm flume]

Please refer to this channel's pinned messages for further information, @crisp loom:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please refer to this channel's pinned messages for further information, @lavish trellis:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fair fog]

hello how to unlock this i already have facebook linked

[vestal spire]

I got 7 strikes from Tencent all of sudden ? any idea ?

[willow salmon]

Help please

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @vestal spire. We may otherwise have to mute you.

[cyan citrus]

Please share a screenshot of your Account settings of the game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lavish trellis.

Please refer to the private message from @polar marsh for further information, @willow salmon.

[cyan citrus]

How may we help you, @fair fog?

[celest remnant]

5119307375 Character ID Hey PUBGM team plzz Help me to changeback my region .my brother mistakenly changed in another region that i dont know plzzz help,please change my region into Pakistan back plzzz🥺🥺

[cyan citrus]

You can change your country/region settings through your Account settings of the game, @celest remnant. If there is a cool-down, you will need to wait until the coo-down period to change your country/region settings.

[celest remnant]

But the region change option is not showing 🥺🥺there

[cyan citrus]

Then you cannot switch your region. The option is not available for the accounts registered in European continent, @celest remnant.

[hallow path]

I had been banned unfair i hope you resolve the issues

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hallow path.

[celest remnant]

Then what will happen?? 😭

[storm flume]

Please do not use languages other than English, @rose shell. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest remnant]

It was a mistake by my brother . I didn't change it to European countries..plzz help

[rose shell]

I am my account, I am denouncing injustice

what to do

[celest remnant]

5119307375 Character ID Hey PUBGM team plzz Help me to changeback my region .my brother mistakenly changed in another region that i dont know plzzz help,please change my region into Pakistan back plzzz🥺🥺 .It was changed by my brother mistakenly.but i didn't do that plzz help

[celest remnant]

But it was a mistake by my brother i didn't do that plzzz help Bro

[cyan citrus]

We unfortunately cannot help you with this, @celest remnant.

[cyan citrus]

Please share a screenshot of the issue you are facing.

[rose shell]

Screen shot while I am playing and I have been treated unfairly

@cyan citrus

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rose shell.

[celest remnant]

@cyan citrus then what will happen??

[fair fog]

you said send a ss of my account settings

[near maple]

PMCO cash price given to groups?

@cyan citrus

Our team leader told us he didn't receive the cash price yet...but other teams received they're cash prizes

[halcyon drift]

@polar marsh i got 10 years banned without using any kind of cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon drift.

[fathom spoke]

When I can unlink Facebook?

[ivory mason]

Help me

[real warren]

5271320631

[polar marsh]

Please refer to the private message from @polar marsh for further information, @real warren.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ivory mason. Remember to read through #faq before asking questions in the support channels.

[near maple]

PMCO cash price given to groups?
Our team leader told us he didn't receive the cash price yet...but other teams received they're cash prizes

[weary tulip]

Bro plz solve my number linking issue my i unable to link my number nor even suport page is not opeing where i should go should i installed other game ??

[native anvil]

• You can only unlink the social media account that is not currently logging in.
• The current login channel must have been linked for at least 30 days.
• The current login device and the login region must have a login history of at least 15 days in the past 30 days.
• The account unlink will be effective in the first login after 7 days the unlink application is sent. You will withdraw the unlink application if you log in with the requested account within these 7 days.

[native anvil]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[ivory mason]

my account was banned unfairly

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ivory mason.

[native anvil]

Can you please elaborate your issue by providing a screenshot or video recording?

[fathom spoke]

So I need to stay on the account associated with Facebook to unlink it??

[weary tulip]

My issue is not of Unlink my issue is that i unable to link add my mobile number sir

[native anvil]

You must log in with an account other than Facebook to unlink Facebook.

[fathom spoke]

I don’t understand. I did this way on #996546243859853424 and it open me new account

[native anvil]

What is the issue you are facing when you trying to link a phone number?

[weary tulip]

I want to more secure my logins

[placid tendon]

Hello admin

[native anvil]

Are you logged in with a Facebook account?

[native anvil]

Please share a screenshot of the issue you are facing.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @placid tendon. Remember to read through #faq before asking questions in the support channels.

[fathom spoke]

On my iPhone yea

[prisma reef]

hello support i hope u can help me with my problem
i tried to open the game on the mobile and i got banned for 10 years because of virus on my mobile i swear i didn't use any hack on this email never so please help me and try to open it again i play with this eamil from season 3 to now Thanks for your time my iD account : 5254293596

[polar marsh]

Please refer to the private message from @polar marsh for further information, @prisma reef.

[native anvil]

Please ensure that you have logged in to your game account with your email before linking your game account to your phone number. You might fail to link your phone number if you are not logging in to your game account with your email.

[weary tulip]

Yess i logied in with emial and no number is linked before number slot is empty

[native anvil]

You must log in via another method, to be able to unlink Facebook.

[native anvil]

Please refer to these requirements, @fathom spoke.

[heady talon]

@native anvil Hey Yasser, can I dm you real quick?

[native anvil]

Please try to log out and then log in with your email again.

Please also make sure that this phone number is not linked to another PUBG MOBILE account.

[weary tulip]

Yess bro this is my new and fresh number i tried different number

Redownload pubg from Playstore

Can i upload here video ?of my error ?

[fathom spoke]

So…. What to do?
I’m now log in with Facebook.
If to switch to Game Center it’s just made me new account

[native anvil]

Please contact customer service in-game for further assistance. Refer to subpoint 5.4 in #faq for further information.

[sullen mason]

can we still take the skeleton suit?

[weary tulip]

Bro ingame support page is also not loading

[cyan citrus]

You may submit a report of this through #996546243859853424 in compliance with the channel's guidelines, @weary tulip. Please create two separate posts for different issues.

[weary tulip]

I dnot know how to craate a post and i unable to creat a post

[weary tulip]

Bro plz watch Complete video i have explained all erors i unable to contact to support @native anvil

[fathom spoke]

🙄

[weary tulip]

Facing error u dont have permission to send msg 🤕

[worthy sinew]

@fathom spoke What are the social media accounts you have linked your PUBG Mobile account with?

[fathom spoke]

Facebook

[cyan citrus]

Please try to update your Discord application through your Play/App store.

[worthy sinew]

You can unlink one of the linked social media accounts if you have linked two

[weary tulip]

FB,google play, emial 3rd mail

[weary tulip]

My issue is not for unlink my issue is i unable to link my number

[fathom spoke]

This is the problem. I wrote in #996546243859853424
They told me to log out from Facebook and log in to Game Center.
And it’s just open new Account.
I really don’t know what to do!!!! 🤦🏽

[weary tulip]

Bro i unable to link my number in my pubg account

I dont want to unlink any one

[worthy sinew]

If you want to unlink Facebook login method with your account:

• Login to your account using a method other than Facebook.
• Use the same login method for at least 30 days.
• Use the same device and the login region for at least 15 days over a period of 30 days.
  After you satisfy the above requirements, the account unlink will be effective in the first login and after 7 days the login method will be unlinked.
  Note: After you select Unlink, if you log in with the Facebook account within these 7 days, your unlink application will be withdrawn.

[fathom spoke]

🤦🏽🤦🏽🤦🏽

[fathom spoke]

If I delete the account associated with Facebook. It will unlink?
Bcs it an inactive account. I never had pubg on my iPhone and just discovered few days ago that there is account associated with Facebook.
I have new account on my iPad that is my main account .
If deleting the Facebook account will unlink it. I take the easy option.
Your method is confusing for me…..

[worthy sinew]

I don't have information regarding this.

What are the social media accounts you have linked your old PUBG Mobile account with? (Other than Facebook)

[fathom spoke]

So what do I need to do???
Log out from Facebook account
Log in to new Game Center and stay on it for 30 days? That in my iPhone

And then try to link .
it will logout automatically?
And then to link my other account that is on my iPad to Facebook??

[worthy sinew]

If your old account is linked with Game Center/Email, login to you account with Game Center/Email for at least 30 days with the same device and the login region for at least 15 days in those 30 days. Do not use Facebook to login during this period.
After you satisfy the above requirements, the account unlink will become effective in the first login (i.e. after the 30 day period). If you select Unlink, your account will be unlinked after 7 days.
Note: After you select Unlink, if you log in with the Facebook account within these 7 days, your unlink application will be withdrawn.

[fathom spoke]

I’m telling you. I downloaded pubg to my iPhone only few days ago…. And it didn’t had any associated with Game Center.
I downloaded and log in with Facebook. Then after talking in #996546243859853424
The problem just got bigger. They told me to log out from Facebook and log on to Game Center,It’s open me a new account.
So I really don’t understand what I need to do!!!!#

And just remember it’s two accounts
One on iPad
One on iPhone

[clear berry]

Logged on after long time today but i thought tier restrictions were off? I cant play with ace ranked players if my rank is platinum?

[worthy sinew]

You have been answered several times, @fathom spoke
You may refer to this support article for more information: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/344-how-to-quickly-unlink-social-media-accounts/

[fallen pelican]

Please help me I got banned yesterday I don't play with cheats but it says December 14th help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fallen pelican.

[fathom spoke]

If I add an email to the account associated with Facebook. I can log in with the email and then unlink the Facebook?

[ocean lark]

@polar marsh i got ban with out any reason.!! please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ocean lark.

[night cloak]

does anyone know which samsung model phone supports 90 fps for pubgmobile? i now have samsung m52 5G 120fps but pubgmobile does not support this model with 90fps yet. thanks in advance🙏

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @night cloak.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For more information in this regard, please refer to this message: #questions message.

[clear berry]

Are tier restrictions still on? I am platinum but cant play with my ace rankd friends?

[dark arch]

There is a problem with the game for me, sometimes when I start the game, the game takes me out and shuts down

[wicked bane]

hello my account was banned i contacted pubg discord and no help what so ever the id to the account is 694399325 aswell

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wicked bane.

[dark arch]

hello my account was banned i contacted pubg discord and no help what so ever the id to the account is 5304060687 aswell

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dark arch.

[granite badger]

am i in rare title in investigator can i get rewards uc when i report cheating content i have a lot of cheaters in tiktok share lives everyday and not get banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @valid cliff.

[feral forge]

You may refer to #cheating-news.

[kind vortex]

Who still got account ban not yet fix?

[cyan citrus]

The issue has already been resolved. Please refer to #news, @kind vortex.

[kind vortex]

Yas i know. But my account still ban🥲 i need support to check it once again

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kind vortex.

[storm flume]

Please do not use languages other than English, @pure depot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pure depot.

[mystic glen]

After I downloaded update 16.2 for my iPad PUBG start eat my battery in less than 2 hours and I contacted to apple support and they said there is nothing wrong with my battery and they said that PUBG probably not compatible with my new update.

[fallow hornet]

My account has been banned for no reason please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fallow hornet.

[ornate hollow]

just wanna ask, can I see match replay for like... full gameplay? actually I just wanna see the last moment, it just didn't included at highlight moment

[cyan citrus]

Match replay is unfortunately not available at the moment, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines, @ornate hollow.

[ruby kestrel]

Hello, my account was hacked, and the hacker unlinked my Facebook account with you. When I log in to Facebook, a new account appears. How can I return my account?

[south dawn]

How join competitive team for pubg mobile

[native anvil]

Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.

[ruby kestrel]

I do not think that it is useful because I linked my account to Facebook with you, only the response is that it cannot help me

[native anvil]

Could you please elaborate?

[native anvil]

We cannot help you with compromised accounts through the community. Also, keep in mind that your account security is your own responsibility. Please continue with the customer service.

[ruby kestrel]

Is there a way to recover your account other than the game support such as an email or anything

[south dawn]

I want to play with a team who is playing for esports org
I am quite experienced how to play competitive screams

[idle lantern]

How to fix

[native anvil]

The e-mail for the customer service is [e-mail]. However, the only recommended way to contact the customer service is through in-game. The e-mail is only meant for general queries, not account related issues.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @idle lantern.

[gusty knot]

If my mobile device is powerful and the mobile screen frequency is 120 Hz, is it possible to play at 90 fps?

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @south dawn.

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[gusty knot]

Perfect, thank you very much!

[native anvil]

You are welcome!

[crisp loom]

Bro how can I unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp loom.

[indigo coyote]

Hi my account pubg hacked after hacker ban my account what I can do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @indigo coyote.

[ivory rain]

@polar marsh Hello, I am a banned player
That was the day I was playing from my phone, after hours I decided to run the game from my computer and when I logged in from the account, I was banned, and I was not cheating in the game, so i hope that you can help me unblock the account please, thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ivory rain.

[atomic compass]

Please review my account : 5811243854

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic compass.

[ornate hollow]

well then, thank you

[fathom ember]

Is there a mod I could talk to? I have a question about terms of service and player conduct

[vital wraith]

how can tencent give copyright strikes on BGMI videos?

[celest shadow]

How can we help you?

[celest shadow]

Please refer to this announcement in #news for further information.

#news message

[fathom ember]

So I already reported a player for using glitches in metro so I can’t report what they said to me after, they added me as a friend and went on to say some not very nice things but since I already reported for glitching I now can’t report for other hurtful hateful comments. Just wondering if the comments are bannable

Anyway I can send in dm and you can tell me if they are bannable?

[celest shadow]

You can report the player in the basic information section of their profile.

[fathom ember]

Yea but I get the you already reported this player

I can’t amend a report and I can’t make a new one for the toxicity

[celest shadow]

I understand what you mean. Since that is the case, you can contact the customer service to submit a different report against the player.

[fathom ember]

I’ll do that thanks!

[olive roost]

I did Not Use Any Third Party Tools To Play Pubg Mobile I Am Emulator Play Form Season 2 this is not fair u did not Give me Warning For 1 week or 1 month So kindly please Review my Account Id :5175659902

[fringe walrus]

Suddenly bot like my got banned never get conquer never have kd4 never use any cheat how come i have banned 10y i don't know even if there something wrong why i didn't got ban alert for 1 week 1 month!!! Really is this fair for u ? Unlock my account thx
ID : 5614181864

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fringe walrus.

[empty quail]

When I unlink my phone number in an account, I find it linked in an account that is still not established

[night cloak]

is it me or you guys are also not able to get into duo at any time of the day. The game is dying for real. The footsteps and bullet sounds are wrong in TDM. What is happening?

<@&481161015728406538>

[mental crescent]

no granade no molotov id got restriction why?

[peak niche]

Hey there, a friend of mine got 14+ strikes from tencent on her videos for no reason please look into this, I'm sure it was a false trigger for strikes. Channel link - https://www.youtube.com/CindrellaGamingOfficial

[olive roost]

Hello My Account Is Got banned Please Review My Account The Reason is Third Party Tools But I did Not use Any Third party tools I am Playing from Season 2 this not fair Please review My Account:5175659902

[polar marsh]

Please refer to the private message from @polar marsh for further information, @olive roost.

[tawdry fable]

What's that PUBG Mobile devs 😂

I can play football Mania and Gear Front in same match 😂

[storm flume]

Please do not use languages other than English, @oblique yew. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @idle finch.

[night cloak]

Come on people my account has been hacked

I want it back

[celest shadow]

This is an intended addition. You can now use skills from the Gear Front game mode in Football Mania!

[celest shadow]

Please contact the customer service for further assistance in this regard. Please be advised that the moderators of this Discord server are not affiliated with the in-game customer service and are unable to assist with in-game account issues, other than to direct you to contact the in-game customer service.

[night cloak]

How to contact customer service

I already send them 2 emails

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[celest shadow]

Please refer to this support article for further information:

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @peak niche. We may otherwise have to mute you.

[ocean shuttle]

Killing too many teammates huh?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @past island.

[past island]

I filed a claim. Will I get a replay via email? Or I game

[calm crypt]

My account has been banned for no reason please help me Please review my banned account.
I’ve played all the way before season 2
Would love too have this account back.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @calm crypt.

[storm flume]

Please do not use languages other than English, @reef hatch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hasty cedar]

no granade no molotov id got restriction why?

[night cloak]

I banned unfairness

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[marble turret]

Every time I'm afraid of Jim, I swallow for 10 minutes, and I'm going for a fixed 20 minutes. I want a solution quickly, because I don't know how to play

[ancient cedar]

Hi, can I know what was the compensation? and was the ban lifted from all the affected accounts?

[faint ridge]

Hello I face problem today I was playing classic erangle and suddenly my ping go to red and also my teammates also ping get red I think that was server issues

[chilly briar]

Has anyone seen this before? I'm a bit confused 😅

https://cdn.discordapp.com/attachments/1030950890439454731/1055388127344218192/Screenshot_20221222-082432_PUBG_MOBILE.png

And when I close the app, I get this notification

https://cdn.discordapp.com/attachments/1030950890439454731/1055412747149516810/IMG_20221222_101251.jpg

Notification I don't get when I close the app on another phone

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @maiden yarrow.

[worn edge]

Dear Support team, PUBG is banned in Afghanistan, now we can't access it , just we can open it through VPN , please insure us that our account will not banned while using VPN ,we have spent lots Money on our accounts.

Remember to report this , No account must banned if use a VPN . We are using just because PUBG is banned in our country!!

[chilly briar]

Can a person on PUBG mobile play against a person on PUBG lite?

Because in the friends search, I saw the profile of a friend who plays on lite

[nocturne rose]

Hello! Please help!!! My account was blocked more than a year ago. All this time I wrote in support in order to ban, no one answered me. It is not clear why it was banned, as it indicates the reason for the software, but nothing else is used except the GFX tool. Please help, it's a shame to lose your account with 4 years of game time. Nicknamed Guffiiツ. Id 5330861988

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @nocturne rose.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne rose.

[brittle sand]

I have a problem in the game can anybody hellp me?

3d touch button doesn’t exist iphone 11 🤷🏻🤷🏻

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vast prism]

My account has been blocked, I do not use hacking programs or third parties, I am a PUBG Mobile emulator player, why was I fined, and I lost money and years, why is the reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast prism.

[floral burrow]

@polar marsh please 🙏🥺 help me solve this problem

[shut pulsar]

My account got security observation for 24 hours 2nd time this month. Players are getting this observation frequently after scam reports by other players. Please resolve this issue. Thankfully my account don't get permanently ban because of no hack but still 24 hours observation too frequently is getting on my nerves.😫😡

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @maiden yarrow.

[native anvil]

If the security system detects that a player is suspected of cheating, the player will be placed under security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behavior and wait for the system to automatically place you out of safety observation.

Please refer to the following support article for more information or reach out to the customer service in-game for further assistance.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.

[wraith nova]

Is there a problem with the Gameloop emulator?

[native anvil]

In-game latency depends mostly on your network environment, the server you are playing on and your internet connection. Please make sure that you have a stable internet connection and try to reset your network settings. You can reset your network settings through device Settings > Connection & sharing > Reset Wi-Fi, mobile networks and Bluetooth. After you reset your network settings, restart your device one time and see if it will make any difference.

If you think this is a bug in the game Please report it through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, . You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[wraith nova]

There are many people whose accounts have been banned, and they are all using the GameLoop emulator, and you do not answer their questions, why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wraith nova.

[night cloak]

Bro need help really i got 2 months ban for no reasonn i was just playing legit and i got a message connection to server lost then i was banned dont know any reason or any idea why was i banned if you keep banning for no reason the game is gonna be dead thanks for the support hope to get any reason so i dont repeat it again or help from you guys

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[native anvil]

Did you install it from play store?

[vital wraith]

I got a copyright strike by Tencent on BGMI pre-registration short. I uploaded it on 18-5-2021 on my YouTube channel and its officially uploaded on Battlegroundmobileindia page on Instagram. how this relatable to Tencent can you guys explain?

[native anvil]

This is not possible.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @vital wraith. We may otherwise have to mute you.

[vital wraith]

already sent on 20 Dec 2022 still no response

[native anvil]

Please wait patiently.

[native anvil]

Please try to perform a routine repair of the game from login menu and restart your device.

[vital wraith]

Yasser due to these fake copyrights I account use youtube with my google account, google blocked my account I manage a youtube premium family plan with that acc. now neither I cancel it nor use and manage it.