macos-support

[old mesa]

I forgot about that

[fierce rock]

Open stream in browser, pause stream for how many seconds you want delay, but play again. Stream will stay delayed by that amount.

[old mesa]

I do know Twitch tries to catch you up by very slightly speeding up the stream but I think that only activates if you're a tiny bit behind

[fierce rock]

I don't think stream delay is visible in the OBS preview, either. I could be wrong on that front, though.

[cunning minnow]

Need help please

[cosmic girder]

Our church uses OBS to run Facebook live, but in the last 3 weeks the audio won’t go through the sound board any ideas as to why?

[forest axle]

can you send a log after you trigger this error?

!maclog

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[cosmic flame]

yeah its just that I want to be able to see whats happening 12 seconds after as in the game i play i need to see it live after and in vods its way behind or to review after im done streaming

Is there maybe any other method to have delay, such as a browser delay i can add in chrome or anything else?

[forest axle]

#audio-support is probably a better place for this sort of query, and you'll also need to provide some more details about your setup, i.e. what's connected to what, where the audio is supposed to be coming from and going, and what role OBS is supposed to play

[forest axle]

i don't know. as dada suggested, pausing and playing the stream while live might be sufficient for what you want

if you want greater access to what you're streaming than that, you'll need to actually stream from your computer using OBS, rather than your xbox. what you're asking really is not an OBS question

[cosmic flame]

I was able to fix it now with an anlternate twitch extension in chrome that allows to add delay, thank you for the help if i ever use obs in the future

[cunning minnow]

Ok when arrive home I will let know

[cunning minnow]

https://obsproject.com/logs/QrRG4tQaKFXtn5Ku

[fading hare]

⚠️ Warning

• Permissions Not Granted (2)

ℹ️ Info

• No Output Session
• Third-Party Plugins (2)

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[forest axle]

thanks. could you please follow these steps for us?

1. open Terminal.app (located in /Applications/Utilities)
2. paste in the following, and then hit Return: systemextensionsctl list
3. take a screenshot or copy-and-paste the output that appears in the window into here?

[cunning minnow]

t

@forest axle

[forest axle]

thanks, could you now copy-paste this command as well and share the output? /usr/sbin/spctl -a -vv /Applications/OBS.app

[forest axle]

thanks

when did you first see this error?

[cunning minnow]

recently morning from Coffeeholic when i use open my laptop and use obs studio this morning start

[forest axle]

do you know when was the last time you used the virtual camera successfully?

[cunning minnow]

few month ago i use work fine after that not use for long time until today morning appear error... myself puzzled

[forest axle]

ok. did you update OBS recently?

[cunning minnow]

no not yet i just restart same error i will check update now

[forest axle]

i mean when did you last update OBS?

[cunning minnow]

can't remember sorry if i did i do same like apple computer and window computer i do that before i can't remember

sorry

[forest axle]

that's ok. do you remember, when you updated OBS, did you update it inside OBS? or did you go to the website and download it?

whenever the last time was

[cunning minnow]

ok i look up on update said done 30.1.2 (64 bit) it was done

sorry my iphone blur

[forest axle]

that's fine. i mean to ask if that's how you updated last time you updated. if you don't remember, that's alright

[cunning minnow]

ok

[forest axle]

let's do this... go to the applications folder and uninstall OBS, drag OBS to the trash

then reinstall it by going to https://obsproject.com/download and downloading it again

[cunning minnow]

hope see on there on my message application OBS studio message

[forest axle]

yep, just press continue

[cunning minnow]

clarify obs studio itself already in virtual cam or need other link download ?

still loading downlaod obs studio

[forest axle]

the virtual camera is already inside OBS, no need to download anything extra

[cunning minnow]

finally wow thanks for update for that i do have two

wow thanks

still loading

i will let know when ready i will let know

[cunning minnow]

just download theni will let know wheni open

@forest axle

[forest axle]

that's fine, just press "open system settings", then scroll down and click "allow"

[cunning minnow]

i just allow

[forest axle]

virtual camera should work now

[cunning minnow]

yes i see that. i will look any zoom or SM

yay. thanks trillion time it open work

thanks

[solemn verge]

Hi, I can't connect OBS to twitch. I tried to reconnect to twitch, redownload OBS, change settings, etc. None of them worked.

[white rover]

hello Am trying to record my iphne on obs next to my facecam. doing a tutorial. every 1-2 mins my screen showing my phone on obs turns and flickers green. what can i do. its super annoying, i cant record anything with obs which having my iphone showing. any tips now to show video recording

thank u , i would appreciate any tips

[neon lily]

Are you using a VPN?

[solemn verge]

yes

[neon lily]

There's your answer

If you require a VPN to connect, try a different one

[solemn verge]

Thank you！

[shadow pecan]

I updated mac os to sonoma 14.2 and now my canon web cam utility wont come up in OBS. Any one else find a fix for this?

[sudden spoke]

Hey could anyone help me? i am having some trouble with seeing my gaming console on OBS im also using a Nzxt HD60 capture card, i have all the cables connected the right way i triple checked everything on OBS, even changed some settings on my mac but its still showing me a black screen

[sharp cedar]

Has anyone updated to the newest version of obs? I’m worried if I do their will be issues

[plucky zenith]

no major issues have been reported, best to know is to try, you can always revert

[daring haven]

Is it possible to use a custom font for youtube live chat over transparency? Currently I'm only able to get it looking like the pop-up window.

[plucky zenith]

most widgets can be customized with CSS yeah

[old mesa]

shows up in obs but it's black screen?

[daring haven]

is there a dedicated chat box widget or is browser > chat URL with CSS the way to go?

[plucky zenith]

the best would be a dedicated widget

[sudden spoke]

Yes

[old mesa]

is it connected to usb hub or directly to the pc?

also sometimes you can get it to work just by modifying the settings, since OBS will let you set resolution/fps/etc that doesn't work, you might need to toy with it to get the right settings that show an image

[daring haven]

So I have everything working but for whatever reason CSS isn't adjusting font size eg font-size: 26px and font-size: 66px, no difference . Any suggestions

[sullen tinsel]

yo im having some problems with obs, im trying to use an external gpu to run it as it helps with the quality of recording and streaming cause it can handle more but when i try use it nothing shows up on the display screen but i can still record and i assume stream it just doesnt show up on display so i cant see anything so i cant edit stuff or see how it looks which is really annoying although it does seem like i can still interact with the sources just i cant see them which is really weird, anyone know whats going on or how to fix? thanks!

this is what it looks like with my external gpu turned on and without it on (black screen is normal i just dont have any footage running atm

[sage basin]

It's been a while since I fixed this, but have you right clicked OBS, selected "Get Info" and checked the box that says "Prefers External GPU" or something like that?

OBS' eGPU support is half baked, and Apple themselves have deprecated support with M-series Macs, so there's some quirks.

(The gist is that OBS is expecting itself to be ran on a display connected to the eGPU, and not on any internal or system-connected display, so the output never gets sent back unless you tell OBS to run on an external GPU.)

[sullen tinsel]

Yeah that’s what I did

[sullen tinsel]

So how do I do this

[sage basin]

Do you have a monitor connected to the eGPU?

[sullen tinsel]

Uhh it’s connected to my Mac mini which is connected to my monitor

[sage basin]

Wait. Disable that, not enable it.

#development message

It seems that you have to render on the iGPU and encode on the eGPU.

[sullen tinsel]

👍

[sage basin]

If that doesn't work, I'd keep asking around.

My memory is fuzzy.

[sage basin]

#development message

You can also follow this headache if you want to use the eGPU for rendering.

[sullen tinsel]

Sorry how do I do this?

[sage basin]

If you uncheck "Prefers External GPU" then set your encoder to the eGPU in OBS settings, that's enough.

If you want to use the eGPU for everything:

1. Set OBS.app to "Prefer external GPU"
2. Set all OBS Helper .apps in OBS.app/Contents/Frameworks/ to "Prefer external GPU"
3. Open terminal, and run `SafeEjectGPU gpuids [e/dGPU ID] LaunchOnGPU [path to OBS.app]`, replacing [e/dGPU ID] with the ID of the eGPU, and [path to OBS.app] with the path to OBS.app.

You'll have to do step 3 every time you launch OBS.

To get the GPU ID, run `SafeEjectGPU gpus` in terminal to list the GPUs connected and their IDs (look for gpuid ID_HERE - GPU NAME HERE) you want .

`SafeEjectGPU` lets you force applications onto eGPUs completely, even if they don't natively support it or only partially support it.

It is annoyingly technical, and the only person who was working on eGPU support, last I heard, no longer has an eGPU in service. I don't believe anything has changed in regards to this since I moved on to M2.

[swift dirge]

Just for expectation setting, external GPUs are effectively abandoned by Apple at this point, and are unsupported through OBS. They might work, but might also break at any moment. Probably need a lot of fussing and manual upkeep.

[sullen tinsel]

Sorry I’ve been fiddling around in obs and I can’t figure out how exactly to put my egpu as my encoder

I’m probs really dumb

[sage basin]

If it's like it was when it was supported, it's still the same fussing/upkeep. Effectively, OBS's implementation was bugged and hardcoding everything to the first GPU macOS returns, which is always the iGPU on most systems.

The encoder selection had just been fixed when eGPU support was dropped. Renderer was never fixed. So the black screen happens when OBS is "running" on the eGPU, but the renderer is still running off another GPU.

The only two solutions are:

• Run OBS off the iGPU and encode only with the e/dGPU.
• Use the process outlined above to force all of OBS to run on the desired GPU, returning it first instead of the internal one.

[swift dirge]

Uh, sure I guess. Point being, it's neither supported by Apple, or us at this point. I won't say don't spend time trying, just level setting current expectations. The history of support and what was or was not working isn't really relevant here.

[sage basin]

Settings ➜ Output. You might need to switch to advanced mode. On systems with multiple GPUs you should see two or more Apple VT Hardware listings. You might need to switch to advanced mode.

[sullen tinsel]

Yeah I did that should I click on the apple vt hardware?

[sage basin]

There should be two or more.

[sullen tinsel]

There’s two of the same one

[sage basin]

Yeah, they briefly fixed showing the GPU name and then it broke in an update. You kinda have to guess which one it is.

[sullen tinsel]

Oh bruh

Haha

[sage basin]

There should be 2 AppleVT Hardware, and one Apple VT Software, I think?

[sullen tinsel]

So one I assume is the egpu, what’s the other one?

[sullen tinsel]

yep

[sage basin]

The built in GPU on the mac.

[sullen tinsel]

Ahh ok

[sage basin]

You can test this by opening activity monitor. There is a way to show which GPU a process is using. I think you want to look at VTEncoderXPCService. Though I remember little beyond that. You basically start a recording, and check to see which GPU the VTEncoderXPCService created by OBS is running on.

Note that there might be multiples of that service running at any time, since other programs can spawn it. Make sure it's the one being used by OBS.

Hopefully it is the second GPU in the list, in OBS, though, to make it easier. Since macOS typically returns the iGPU first.

But there's no promises that the list is sorted the same each time.

—
Wishing you luck @sullen tinsel — eGPUs are cool, and I drove one for a couple years before upgrading to an Air M2. They are handy, but OBS' "support" (and lack thereof), let alone Apple's, is very limited.

I ended up doing this whole process and writing a shell script that launched OBS on my eGPU every time. Takes technical knowhow and comfort with the Terminal, but it got the best results.

[faint jackal]

im new here, trying to stream ps5 through a capture card to my mac, but im blackscreening on 'capture card device' and 'video capture device', 'macos screen capture' works, ive gone through settings, privacy/security, force quit, etc

[sage basin]

Did you give OBS permission to use the camera?

[faint jackal]

working on it

[fading hare]

OBS Studio requires permissions from macOS to provide certain features. To grant them:

1. click on the OBS Studio menu → Review App Permissions
2. enable each of the permissions using the buttons on the right-hand side

• (a) click on OK/Allow for the microphone and camera prompts
• (b) grant Screen Recording and Accessibility permissions in System Preferences/Settings
  3. restart OBS Studio

For more information, see the macOS Permissions Guide

[spark hinge]

Having issues starting a stream in obs using Facebook live. I copy the stream key and hit start streaming but get “Failed to connect to server”. Any suggestions

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[sage basin]

Most capture cards on Mac register as cameras, so you would add a Video Capture Device and select the capture card in the list, once permission is granted.

[faint jackal]

that did it

[faint jackal]

fyi ive been going back and forth between different settings, cords, etc

[sage basin]

Make sure you gave it microphone permissions too to capture audio.

[faint jackal]

i gave it mic perms but now its capturing my macbook mic, when i want it to capture my headphone mic

[plucky zenith]

select the headphone mic in settings > audio

[spark hinge]

https://obsproject.com/logs/AzBbFWErOaxRbGUR

[fading hare]

⚠️ Warning

• Old Version (27.1.3)

ℹ️ Info

• Non-Default x264 Preset
• Third-Party Plugins (2)

Hardware Check

Intel Core i5-8500 @ 3.00GHz - OK! / Radeon Pro 560X - OK!

[faint jackal]

its hooked into my capture card, maybe setup another source for it

[plucky zenith]

the one in settings > audio is a separate source

[faint jackal]

i have it set to mic/auxillary audio in global audio devices

[plucky zenith]

which mic did you set mic/aux to?

[faint jackal]

nvm my mic was muted

thanks @plucky zenith

its working yay

[plucky zenith]

👍

[plucky zenith]

I'd first suggest updating obs

[faint jackal]

on a different note, ive got a playstation hd camera that i want to use on stream, not sure how to connect that, since its connected to ps5

[spark hinge]

Yeah I saw that after running the log file. Thabks

[sullen tinsel]

Yeah just did this and figured it out this way c: and I think it’s working??? Not too sure but I’ll figure that out when I decide to stream again, thanks for the help dood much appreciated 🙏

[sage basin]

Good luck!

[faint jackal]

how can i connect a ps5 hd camera? i have no usb ports so im using usb to usbc adapters, i plug things in, and no new devices pop up

[sage basin]

It depends on the device. If it registers as a generic PnP camera, it should "just work".

If it requires drivers you are likely SoL on Mac.

Mac is the sort of platform where things designed for it just work, no drivers needed, unlike Windows. But anything that Mac doesn't already have the drivers for becomes signifigantly more complicated to use.

[faint jackal]

ah

[sage basin]

Looking it up, the PS5 uses a proprietary protocol with the camera, so yeah, it won't work.

Sorry.

[faint jackal]

crap

might as well try out with the facecam on the mac

that could work too

[royal pulsar]

Does anyone know how to have your gameplay showing fully with your overlay and webcam inside it with out the overlay and webcam getting blocked by the gameplay

[faint jackal]

is the webcam and overlay source below the gameplay source? if it is, raise the webcam and overlay source above the gameplay source

[royal pulsar]

This is what I have so far

But you see how the webcam is hard to see

Do you know how to make it more visible and clear

[faint jackal]

what color mat is your keyboard sitting on?

[royal pulsar]

Red white and grey

[faint jackal]

idk then, cause it looks to me like its sitting on something green/blue and getting rid of the background

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[faint jackal]

when recording whats the "best" filetype? i would think its mp4 but im not sure

[fervent flint]

xvcxv

[forest axle]

if you think a crash has any possibility of interrupting your session, fragmented mov, fragmented mp4, or mkv is best. other than that, just mp4 or mov is good.

i would not worry about crashes personally unless i had a fair amount of plugins installed and active

[pseudo warren]

is software better than hardware for encoding like the encoder options

[faint jackal]

ive got MKPlayer on mac so that will do, and i can convert it later

thanks tho 😄

[neon lily]

There shouldn't be any need to convert anything

Even if you use MKV, you can remux them to MP4. It's instant and has no quality loss, unlike conversion

[fading hare]

Remuxing allows you to copy video and audio from one MKV/FLV to another video container format for use in players and editors that do not support MKV/FLV. This process is safe, lossless, and takes seconds.

To remux any recordings made with OBS Studio:

1. In OBS Studio, click the File menu → Remux Recordings
2. Click on the … (three dots) button, then select your MKV or FLV file
3. Click on the Remux button

[clear frost]

Is there a plugin available for adding a custom title to the file before recording it?

[austere tartan]

I've recently started streaming on my new mac (os sonoma, only because of the new audio setting in OBS). Used to put up with a misbehaving PC. I had followed a "How to stream on Mac" videos and everything was working fairly fine. But after installing 30.1.0 I had severe dropped frames spikes and massive stuttering for two weekends. I have since updated to 30.1.1 which didn't change anything initially. Did anyone else experience issues like this? (I have other issues that I would like to discuss, but one thing at a time).
Also, I did turn off Game Mode as it was making things even worse.

I just installed 30.1.2 but have to wait until Saturday to test it.

[forest axle]

the best way to see what's going on would be to create a clean log while reproducing the issue:

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[austere tartan]

I will check what happens this weekend. That's the only time I stream.

[cunning minnow]

@forest axle i notice Mac Mini M2 have Error also

i try quit then again open same

[forest axle]

to fix this, you should just need to log out and in from your computer account

[cunning minnow]

https://obsproject.com/logs/ofE71eBCEtfCbDB5

[fading hare]

ℹ️ Info

• No Output Session
• Third-Party Plugins (3)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[cunning minnow]

was computer restart work now strange

thanks @forest axle

[patent stump]

I have a 32gb M2 MacBook Pro
When I switch to a scene that uses Display Capture as the source my fans spin even when there is little to no activity.
I know this may be an easy fix but I haven't figured it out yet can anyone help me troubleshoot this?

[forest axle]

display capture is deprecated. do you mean macOS screen capture?

[patent stump]

Yes but the method is set to display capture

[forest axle]

what sort of CPU/GPU% use do you see in activity monitor with this scene?

[patent stump]

Available for a screen share? Just tried troubleshooting with a friend but couldnt resolve

I'll DM you

[molten grotto]

DMs and screensharing aren't allowed here. We have to keep support in these text channels for moderation purposes

[patent stump]

hmm, understood... is there a more efficient way of managing something such as this? or do you have a resolve? I would like to use the program but not if display cap is going to burn my fans out

[molten grotto]

I don't know actually. But answering Yam's question may help

[patent stump]

42% CPU // 55% GPU

[forest axle]

that seems fairly normal, especially since the GPU is usually clocked pretty low. i suspect something else is responsible for your fans on full blast

can you take a full screenshot of activity monitor while the issue is happening?

[forest axle]

overall load looks quite low. you say your fans are full blast? do you have some sort of 3rd party fan control application installed?

[patent stump]

nope, that was my concern as well
I do have clean my mac and it reads that my computer is running at 177 degrees

room is cool
computer is new
and apple ran a remote diagnostic and everything in the green

also running the latest OBS 30.1.2 but this has been an issue even before

[forest axle]

let's see a log as well, just for the record

!maclog

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[forest axle]

in case there's anything obvious

[patent stump]

https://obsproject.com/logs/Md4vBEIAG8Q1Ceeb

[fading hare]

ℹ️ Info

• No Output Session
• Third-Party Plugins (8)

Hardware Check

Apple M2 Max 12 Core 3680 MHz - OK! / Apple Apple M2 Max (not in benchmark DB)

[forest axle]

i mean, you have a decent amount of stuff in here that will cause a fair amount of load on the GPU. 177 degrees is also high but not that high

i don't know why your fans would be at max speed. how exactly are you determining that in the first place?

it may literally just be you have some debris in your fan that makes them sound louder

you might want to get one of those stats applications that shows your actual fan speed and verify

[patent stump]

This is from clean my mac

[patent stump]

When you say a decent amount of stuff are you referring to my scenes and sources?

[patent stump]

installed istat and this is the fan report

[forest axle]

given what you've shown us, i don't know why your temperatures would be that high and i would suspect a fan issue, but i couldn't really tell you anything definitively beyond that

i don't see anything that would indicate a performance issue with display capture in particular, at laest

[patent stump]

Hmm. I've tried every angle at this so I'm going to take my machine for an in store diagnostic but is there anything you can advise on regarding my scenes or setup? I am trying to run as light as possible

[livid sandal]

Hi gusy having a big issue, have been using obs for years, for the last few weeks i cant change the freamerate of any of my sources in obs here is a screen shot

huh?

[plucky zenith]

ignore them they're a troll

[abstract sparrow]

🧹

[plucky zenith]

ty lain 💜

[livid sandal]

got it fixed, for anyone that is dealing with this, use capture card device insted of video caupture. i dont know why this is, that is dumb it was never like this for the last four years

[forest axle]

you just needed to scroll down on this screen actually, there were more invalid parameters below the fold that made the fps field not populate

which is dumb, you're correct. just not quite for the reasons you were thinking

[livid sandal]

isee...once agian, why is this NOW a thing! sometimes i cant stand thw software th;at pays my bills

thank you all for the help

[brave sphinx]

Hi there! Really hoping someone can help me out since this crash has made my OBS unusable...

I'm getting the "OBS Did not shut down properly during your last session" notification - clicking the Run in safe mode or the Run normally both lead to the same result in the application crashing and throwing up a crash report 😮‍💨

[forest axle]

could you post the most recent log as well? to do that:

1. open Finder
2. press Command-Shift-G or do Go->Go To Folder
3. paste in the following and hit enter: ~/Library/Application Support/obs-studio/logs
4. drag the most recent file onto discord

[brave sphinx]

The OBS log above though is the most recent crash that I attemped yesterday

[forest axle]

please follow the actual directions i posted

you are not in the right folder

[brave sphinx]

Sorry if its not, I'm confused as to where I am meant to be going if not

[forest axle]

that's literally why i posted explicit directions. please follow them!

[brave sphinx]

sorry

I'm a muppet

hold on haha

a bit new to this

[fading hare]

⚠️ Warning

• Intel OBS on Apple Silicon Mac

ℹ️ Info

• macOS 13.0 (OK)
• No Output Session
• Third-Party Plugins (1)
• No Scenes/Sources

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[brave sphinx]

Is this the right thing?

[forest axle]

yes, thank you

[brave sphinx]

Sorry about that!

[forest axle]

that's ok. can you tell me what video capture devices you had added? are there any plugged in right now?

@brave sphinx you may also want to check if downloading and using the apple silicon version of OBS resolves the crash. you're currently using the intel version https://obsproject.com/download

[brave sphinx]

I see! The video capture device I have been using is the Logitech C920 - I just unplugged it and tried to re-open resulting in the same issue

I haven't tried to install the silicon version though, so I will go ahead and try that now

I just uninstalled the intel verson and downloaded the silicon verson with the same issues 😢

[fading hare]

⚠️ Warning

• Safe Mode Enabled (2)

ℹ️ Info

• macOS 13.0 (OK)
• No Output Session
• Third-Party Plugins (1)
• No Scenes/Sources

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[forest axle]

can you post another crash report (the first thing you posted)? from a more recent crash?

[brave sphinx]

the above is the most recent crash report - I just did it a couple of minutes ago

[forest axle]

that's the OBS log. i mean the report that you get from the crash popup after the program crashes

[brave sphinx]

oh sorry, yep I'll go find that

[forest axle]

!maccrash

[fading hare]

A crash log is required to investigate the cause of your issue. Please upload the most recent crash log.

1. Open Console.app (Located in /Applications/Utilities).
2. Navigate to the Crash Reports view along the left sidebar, then sort the table by date to find the most recent crash with the OBS process name.
3. Drag and drop the selected crash onto the Discord window to upload the file, or copy-and-paste the report text here.

[forest axle]

^ an easy way to find them

[forest axle]

thank you

[brave sphinx]

I tried opening in safe mode and in the normal mode - that report is safe mode opening but I can find the normal report too if you need that

[forest axle]

would you be able to post your scene collection in here? to do that:

1. open Finder
2. press Command-Shift-G or do Go->Go To Folder
3. paste in the following and hit enter: ~/Library/Application Support/obs-studio/basic/scenes
4. drag the .json file for your scene collection onto here

[forest axle]

thank you

[brave sphinx]

Thank you so much for taking the time to help me, I really appreciate it

[forest axle]

for the time being, if you remove that Untitled.json file, as well as the Untitled.json.bak file, that will resolve the crash

[brave sphinx]

oh really? So I just delete them from my computer?

[forest axle]

yeah, or just drag them out of that folder

[brave sphinx]

ok, I'll try that now

[forest axle]

i'm able to reproduce the crash with your scene. this means most likely there's a bug in the mac-avcapture code

[brave sphinx]

It worked! You are amazing 🙌

[forest axle]

thanks for the debug information, with that we'll be able to get the bug looked at and fixed

[brave sphinx]

No worries, if it happens in the future should I just look for the .json files and repeat the process of deleting them?

[forest axle]

yeah. it shouldn't happen though. if you know exactly what you do to make the issue occur that might be useful

the answer is somewhere in this scene file but unclear what exactly it is yet

[brave sphinx]

How it happened was - I started OBS as per usual, webcam already plugged in and it prompted an update. I clicked update. After update it reconfigured my webcam from what its usual state was of taking up all of the screen into only taking up a quarter of the screen and leaving the rest black. After that I dragged it back to take up the entire screen again, wen't to use it as per usual and it was very zoomed in (obviously because I had now fiddled around with reconfiguring the screen) - I went back to re-drag it back down to size and the application crashed - after that it was an endless loop of not being able to open it with the "OBS did not shut down properly" prompt

hopefully that kind of helps! It definitely started the whole chain off with downloading the update

[rapid geyser]

This also helped me get rid of the crash, thank you very much 🙌

[brave sphinx]

@forest axle Thank you so much for your help, I really appreciate it! 🙌

[toxic cloak]

Hello, I'm kind of at my wits end right now. 
I use OBS to record my Xbox Series X with my Elgato HD60s+ for making YouTube videos, it has worked just fine for months. I used to use Game Capture HD but it started to not save recordings consistently so I would lose an entire recording. I decided to switch to OBS because it seems like everyone uses it and like I said, it worked fine but now it will not stay at 60fps and now will jump down to 58, 47, & 32fps all the time! I don't know why it's doing this. As I said, it's been fine for months. If I open stats it says "Frames missed due to rendering lag." A few months ago it would stay at 60fps and would not move ever!
I'm only recording 1920x1080 High Quality, Medium File Size. When I record my desktop it doesn't drop frames. When I switch to my capture card it immediately jumps down to 30fps and then will go back to 60fps and then just kind of goes all over the place... my recordings have turned into a PowerPoint presentation. I have uninstalled and reinstalled OBS and that did seem to fix the problem for about a month but now it's back. 
I have plenty of hard drive space and I have a new 4T SSD external hard drive on the way.
I was thinking maybe it's the capture card itself but I have a new HD60 X that I plugged in to see if it would work and it too will not stay at 60fps.
(I don't use the HD60 X on my iMac because it does not support the audio for it.) 
I've seen the CPU at 2% and then 32% and then 58%.
I don't know what the problem is, I'm not super tech savvy so any help would be appreciated.

I have a Retina 4K, 21.5-inch, 2019 iMac with a 3.2 GHz 6-Core Intel Core i7 
Using OBS 30.1.2
Elgato HD60s+

Here's the log file. https://obsproject.com/logs/PBBAKWagOXpvNnke

[fading hare]

🛑 Critical

• 33.7% Rendering Lag

ℹ️ Info

• Third-Party Plugins (1)

Hardware Check

Intel Core i7-8700 @ 3.20GHz - OK! / Radeon Pro 560X - OK!

[hardy marsh]

after update I can not get OBS to see my capture device which is a Avrmedia Ultra2.1 I tried to redo the capture device in OBS but still no luck. Also when I unplug my capture device and plug back in then this causes OBS to crash.

[fading hare]

⚠️ Warning

• Browser Not Accelerated

ℹ️ Info

• No Output Session
• Third-Party Plugins (3)

Hardware Check

Apple M2 Pro 10 Core 3480 MHz - OK! / Apple Apple M2 Pro (not in benchmark DB)

[fading hare]

ℹ️ Info

• No Output Session
• Third-Party Plugins (3)

Hardware Check

Apple M2 Pro 10 Core 3480 MHz - OK! / Apple Apple M2 Pro (not in benchmark DB)

[hardy marsh]

I rolled the program back to the older version and works fine. Will stick with this version until I see changes.

[lusty crystal]

i download RTMP plugin but its not showing up in docks

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[pseudo warren]

hey guys im streaming on my ps5, how do i get it to come through my macbook so i can see chat and stuff

[neon lily]

If you're streaming on your PS5, you don't need OBS Studio

If you're streaming to Twitch, you use your Twitch Dashboard to see chat and so on (https://dashboard.twitch.tv)

[pseudo warren]

How do i add music and stuff to the background then

[neon lily]

Do you have a capture card?

[pseudo warren]

Whats that

[neon lily]

You need one to connect the PS5 to your Mac so that OBS Studio can capture the gameplay

The video signal has to go through OBS Studio in order for you to make any additions like backgrounds and music

OBS Studio doesn’t just magically add backgrounds and music to a stream already in progress from your console

[pseudo warren]

Sorry im new to this

Do you know any cheap capture cards @neon lily

[neon lily]

No sorry

I always use Elgato devices, myself

[tame coral]

I'm recording a video podcast for the first time using OBS, and have two questions, dear discord community! 1. How do I include audio file - music - at the beginning and end of the video podcast? 2. (bit trickier) I am using a lot of images, and have set these up as individual scenes. When I have completed each episode of the video podcast, do I just delete these and start again, or is there a way of saving individual sessions, and reloading them later? Thanks all!

[hardy marsh]

if you are not going live then the easiest thing to use is a video editor to create the content that you record in OBS....use like Capcut (free) to add the music and slides at beginning and end then after done and formatting, upload to where you want (youtube, etc)

[tame coral]

Thank you - that sounds like the best way of doing it. Any ideas on the second question, how to save individual presentations? There doesn't seem to be a capability in OBS to work on different projects.

[latent isle]

I’m streaming on twitch with 10 mbps upload and 250 mbps download. I have ethernet plugged in to both xbox and pc and still lag when I stream. My bitrate is at 3,000 and every thing I see on the internet says I should be able to stream. Can someone help?

[forest axle]

the nearest thing to this is scene collections. you can play around with creating a new scene collection and see if that fits your needs

[hardy marsh]

for part 2, you should record each session then hit stop recording, then start the next one. It will save these as video files per your settings. Then take each of those recordings and edit in Capcut (or whatever else you use for viseo editing).

[tame coral]

Great, thanks very much for this advice.

[lusty crystal]

https://obsproject.com/logs/85HDlgeKnD0lZthf

[fading hare]

⚠️ Warning

• Old Version (29.0.0)
• Permissions Not Granted (1)
• Non-Standard Aspect Ratio

ℹ️ Info

• macOS 10.15 (OK)
• No Output Session

Hardware Check

Intel Core i5-3210M @ 2.50GHz - Below minimum requirements / Intel HD 4000 - Below minimum requirements

[forest axle]

looks like that plugin requires OBS 29.1 or higher

[dry jacinth]

I've been tasked with setting up the stream for a fishing tournament from scratch and I'm curious of the best way to pull in the live video from each angler. Gonna be 5-6 anglers out on their boats fishing at the same time, each one with a cell phone to capture video. How can I patch in the video/audio of them all in at once and switch between them? I've considered a plugin to connect to them all in a big skype call, and I've looked into VDO.Ninja a bit but that seems less reliable.

[latent isle]

do you know why I lag using obs when I have high speed internet? 250 mbps download and 10 mbps upload using 3,000 bitrate on obs.

[forest axle]

could be a better question for #tech-talk or #plugins-and-tools, i'm not sure what i would use for this myself

[fading hare]

If your stream is disconnecting or OBS Studio reports dropped frames, follow our Stream Connection Troubleshooting guide for details on how to reduce these issues.

[forest axle]

have you tried using a hardware encoder? rendering lag means that the machine is under too much load to render frames in time. putting the encoding work on a hardware encoder may reduce those issues

your setup looks fairly minimal, what else is running on your machine for these recordings? i expect some other very high workload application is making it difficult for OBS to do its rendering

[dry jacinth]

thank you, will take my question there.

[latent isle]

https://obsproject.com/logs/M4y26n2OSSrqRSrh

[fading hare]

⚠️ Warning

• Permissions Not Granted (1)
• Non-Standard Framerate

ℹ️ Info

• No Output Session
• Third-Party Plugins (1)

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[neon lily]

#windows-support

[patent parcel]

Hi we’re trying to broadcast with ons but the cam is black and won’t connect to stream

[lusty crystal]

https://obsproject.com/logs/k6XUQLR5FQMys0Mx

[fading hare]

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• No Output Session
• Third-Party Plugins (4)

Hardware Check

Intel Core i5-3210M @ 2.50GHz - Below minimum requirements / Intel HD 4000 - Below minimum requirements

[acoustic pagoda]

how do i stream using hdmis obs, xbox to kick

all through mac

[neon lily]

By using a capture card

[stark spear]

why does the green on my screen show up as black on the recordings

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[umbral ruin]

Hello all, im trying to stream on facebook, but i got the audio input from the mixer, but im using my iphone as the stream camera but im noticing the video keeps lagging, any idea how to fix?

[twin cloud]

hello guys!

[vocal magnet]

Hello, i wanna do stream game from my m2 and my connection isnt perfect.Anyone can give some option advices?

[fierce oar]

anyone know y my recordings look like this?

pls ping me if u do

[latent isle]

anyone know why my xbox game lags but my stream runs fine?

[glass drum]

left OBS running for 4 days over vacation and came back to this

[neon lily]

Seems like your screen capture is larger than the canvas. Right-click the capture -> Transform menu -> Fit to screen

[vale flume]

anybody know how to change the name of your stream from OBS?

[neon lily]

For what streaming service?

[fierce oar]

this?

[neon lily]

Yes

[fierce oar]

ok

thanks but do u also know y the recordings frames are so bad?

like everything is so pixelly

[neon lily]

When you make the game full screen, it goes into quite a high resolution

Your OBS Studio canvas (OBS Settings -> Video) is much lower

So you have a choice — lower Minecraft's in-game resolution to be nearer to the canvas size, or increase the canvas size

If you increase the canvas size, you'll wind up with much larger files but crisper quality

[fierce oar]

yeah thats fine

how do i do that?

[neon lily]

Change the canvas resolution to match your monitor's resolution

Or actually

Before that

[fierce oar]

im on a macbook

[neon lily]

Change your output resolution to match your canvas resolution

[neon lily]

… so?

[fierce oar]

how would i check the resolution

do i jsut search it up

[neon lily]

What MacBook do you have

[fierce oar]

pro

[neon lily]

There are multiple models of MacBook Pro, be specific

Send me a screenshot of Apple menu -> About this Mac

[neon lily]

Oh right those have a 16:10 resolution that looks like 1280x800

But it's actually 2560x1600

[fierce oar]

so do i set both the output res and base res to 2560x1600?

[neon lily]

For crispest result, yeah

[fierce oar]

ok

um

https://obsproject.com/logs/XVHAmaMGBGCbVFs3

[fading hare]

⚠️ Warning

• 11.7% CPU Encoder Overload
• Permissions Not Granted (1)

ℹ️ Info

• 1.0% Rendering Lag
• Third-Party Plugins (1)

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[pastel yew]

I try to use the virtual camera but it wouldn’t show the button for it only showing my current camera instead of the vitural camera

[shadow pecan]

I updated to Sonoma and canon web cam utility isn’t showing up in obs anymore despite the camera coming up in the utility. Did anyone find a fix for this?

[inland quiver]

Hello, I am a COMPLETE NOVICE and am having difficulties finding information on how to use OBS on Zoom. I started the virtual camera on OBS, opened Zoom and found that the OBS virtual camera isn't option to switch to. I read somewhere that I need to download a OBS virtual camera plugin but when I search for one the links seem outdated and then they don't lead to the most up to date version. I have searched youtube and haven't found anything that is addressing the issue I'm having.
Is this a problem with settings in my OBS or Zoom?
I'm not sure where to start. Is there a thread I should explore, or a video that I can watch that will help me get OBS virtual camera on Zoom? Where do I start?

[plucky zenith]

what version of macos and obs are you on

[inland quiver]

I am running OBS 30.1.2 and Zoom Workplace 6.0.0 on a macbook updated to macOS Monterey 12.7.4

[plucky zenith]

run zoom in google chrome, check if that works

[soft lynx]

Hello i am using a macbook air with an m2 chip

when i stream or record in 1080p and but the quality in 1080p on youtube, it looks like 720p and the quality is degrading

i am using my gpu as my encoder and have nothing else running except roblox, chrome for my stream and obs.

can someone help with this issue?

[inland quiver]

IT WORKED!!! THANK YOU SO MUUUUUUCH!!!😆

[forest axle]

the issue with this is that canon has not updated their virtual camera functionality to work with sonoma. you'll have to bug them about it

[shadow pecan]

it does work but it doesn’t come up on obs!

I see the camera in web cam utility

[forest axle]

yes, that's because canon has not updated their utility

for the camera to appear in OBS, canon needs to update and fix their utility

[shadow pecan]

It’s updated to work in Sonoma from what their website says

I can use it in other apps like discord too

Just the drop down menu in obs doesn’t show web utility anymore

[forest axle]

!maclog

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[forest axle]

let's see a log first

[shadow pecan]

Should I have the camera plugged in and web utility up when I do this?

[forest axle]

sure

[shadow pecan]

https://obsproject.com/logs/QSv8rT0hsUcpgu8B

[fading hare]

ℹ️ Info

• No Output Session
• Third-Party Plugins (2)

Hardware Check

Apple M2 Max 12 Core 3680 MHz - OK! / Apple Apple M2 Max (not in benchmark DB)

[shadow pecan]

and this is what I'm seeing from my capture in obs

[forest axle]

are you familiar with terminal or the command line? i need to check whether canon has a system extension installed. to do that:

1. Open the Terminal app (located in /Applications/Utilities)
2. Copy-paste this command into the window, then press Return: systemextensionsctl list
3. Copy-paste or screenshot the output into this window

[shadow pecan]

yep it says com.obsproject.obs-studio.mac-camera-extension [activated enabled]

[forest axle]

could you post the entire output please

[rancid hearth]

Hi all, I have a Macbook M2 Pro and stream on Twitch with a Logitech C920 but would like to upgrade from a webcam to a nicer camera. I can afford one but of course would like to spend the least for what I need. I have a simple stream with just piano and vocals and use just the one camera. Any advice on which kind of camera to use? Thanks!

[forest axle]

may be a better question for something like #tech-talk or #stream-setup if you're just looking for a webcam recommendation

if you have an iphone, just using that camera with continuity camera and a mount may be a good option as well

as far as mac-specific options

[pseudo mauve]

hi guys so im working with a client currently with OBS and for some reason obs wont open and it shows start in safe mode or run normally when i run in safe mode it still crashes keep in mind this is a fresh install and ive tried deleting all previous installs heres the crash log

this is the last crashlog i had from the client before they had to leave

[forest axle]

that's a known issue with the new video capture source. it will be fixed in a subsequent release. for the time being, the simplest way to resolve it will be to remove your scene file and start anew, unfortunately

[pseudo mauve]

where can i go to remove the scene profile obs wont even show in application support

[forest axle]

the easiest way to do that is:

1. open Finder
2. press Command-Shift-G or do Go->Go To Folder
3. paste in the following and hit enter: ~/Library/Application Support/obs-studio/basic/scenes
4. remove the .json and .json.bak files for your scene collection out of the folder

[pseudo mauve]

that worked

for some reason when i was trying to mannually find the scenes folder it didnt pop up

[exotic patrol]

Did anyone find a solution to this weird thing in obs that gives you this black line in the recording

[fading hare]

If you see black bars on your stream/recording, see the Aspect Ratio Guide for information on how to select the best aspect ratio for your content.

[exotic patrol]

So there is still no final solution that solves it conpletelyß

[plucky zenith]

record at the right ar

[feral granite]

Hey hey. I wonder if anyone can help. My OBS keeps crashing when I right click on something and pick something from the contextual menu. It especially doesn't like me deleting anything. I'm on version 30.1.2 and running on Mac OS Sonoma 14.4.1

[mint breach]

Hi all, I'm very new to OBS. I've set up a scene and image source for my virtual camera, but often when I click Start Virtual Camera I'll get an error message "Could not find virtual camera. Please try again"

The virtual camera has worked plenty of times before, this happens about 1/10 times I load up OBS. Restarting my computer resolves it, but if there's another way I can prevent this from happening to not have to restart all the time, that would be awesome! I'm on version 30.1.2 and Sonoma 14.4.1.

[forest axle]

that should only happen immediately after updating OBS, and it's a macOS issue that OBS cannot do anything about, unfortunately. if you're seeing it at another time, then we can look into it further

also, you should not need to entirely reboot; logging out and in should resolve it

[mint breach]

Hmm okay, still kind of a pain to log out and in again but less so than restarting! I hadn't noticed if it only happened after updates, but if I does I'll reach out I guess. Thanks!

[feral granite]

Hey @forest axle, any idea whats happening with me?

I've just noticed a lot of my camera sources have been moved to video capture device legacy? What does this entail?

[opal oasis]

Can anyone explain to me why my videos keep coming out cropped like this? Won’t show full screen

[neon lily]

Because the capture is larger than the canvas, which you can tell because you can’t see the entire red outline around it

You’re meant to resize the capture to fit

[opal oasis]

I thought i did do that

[neon lily]

It’s like adding a gigantic image to a PowerPoint slide effectively, one that goes issue the boundary of the slide

[opal oasis]

It lined up etc

[neon lily]

Lined up, but can you see the resize handle for the right edge or bottom edge?

Right click the video capture -> Transform menu -> Fit to screen

[opal oasis]

sickkkkk that fixed thank you!

[soft lynx]

Hello i am using a macbook air with an m2 chip
when i stream or record in 1080p and but the quality in 1080p on youtube, it does not look like 1080p and the quality is bad.
I am using my gpu as my encoder and have nothing else running except roblox, chrome for my stream and obs.
can someone help with this issue?

i rlly need help with this

[forest axle]

could you post a crash report?

!maccrash

[fading hare]

A crash log is required to investigate the cause of your issue. Please upload the most recent crash log.

1. Open Console.app (Located in /Applications/Utilities).
2. Navigate to the Crash Reports view along the left sidebar, then sort the table by date to find the most recent crash with the OBS process name.
3. Drag and drop the selected crash onto the Discord window to upload the file, or copy-and-paste the report text here.

[soft lynx]

can you help?

[neon lily]

Remember that MacBooks have a much higher resolution than 1080p. Anything on a Mac screen reduced to 1080p is going to look worse than what’s on your screen

[soft lynx]

so what do i do?

[forest axle]

are you saying your recordings look bad specifically on youtube or when you're playing them back locally on your machine as well?

[soft lynx]

both

[forest axle]

then don't record at 1080p, record at your screen's native resolution, if that's what you want

[soft lynx]

but i do and it is bad

[forest axle]

i don't know how to interpret that statement, you'll need to be more specific about why "it is bad"

[soft lynx]

ok

so

on youtube

it says it is at 1080p

and the quality looks like 720p

[neon lily]

Show us?

[soft lynx]

ok

[neon lily]

Do you have a recording of a stream on there?

[soft lynx]

its on yt

[forest axle]

if you uploaded something above 1080p to youtube, it wouldn't show as being 1080p. so what you're saying doesn't exactly make sense

[soft lynx]

uh ok

so

[neon lily]

Please send the video

[soft lynx]

my native resolution is 1710x1107

[neon lily]

It’s actually higher than that

[soft lynx]

wdym

[forest axle]

i've literally explained all of this to you before

[neon lily]

Because all modern Macs have Retina displays, the actual resolution is twice that horizontally and twice that vertically

[forest axle]

#macos-support message

you need to listen when people tell you how to resolve your issue

[soft lynx]

ok

[neon lily]

It looks like 1710x1107, but it's really 3420x2214

[forest axle]

we've both had this exact same conversation with you before

[neon lily]

So 3420x2214 is naturally not going to look as good when reduced to 1920x1080 — that's almost half the size

[soft lynx]

so these are the right settings?

[neon lily]

Those are the right settings for sending 3420x2214 video, sure. Are you sure that's what you want to send?

[soft lynx]

for my stream, i made the base and output to 1920x1080 for the stream so maybe that is the problem

[neon lily]

So everything's working exactly as you've set it up

[soft lynx]

ok

the preview

of obs

like what you can see

in the obs app

[neon lily]

What about it

[soft lynx]

my roblox window

[neon lily]

What about it

[soft lynx]

is way too small

[neon lily]

What do you mean by "way too small"

Take a screenshot

[soft lynx]

ok

the whole roblox isn't fitting

so do i make it smaller

so leave it?

[neon lily]

It looks to me like the preview is too big

[soft lynx]

ik

[neon lily]

Right-click on the preview -> Preview scaling -> Scale to Window

[soft lynx]

thats the problem

ok

[neon lily]

Like this

[soft lynx]

ohhhh

ok

here

[neon lily]

Much better

[soft lynx]

the roblox window doesn't completely fill up the box

its that ok?

[neon lily]

Correct. That's because the Roblox window isn't full screen

[soft lynx]

ohhhhh

makes sense now

for my m2 chip

[neon lily]

The black section accounts for your menu bar and Dock, which you aren't capturing

[soft lynx]

ok thanks

for my bitrate

with the m2 chip

whats a good one for streaming?

my is 9k rn

[neon lily]

What service are you streaming to? YouTube, yeah?

For 1080p video at 60fps to YouTube, go for 18,000 kbps

[soft lynx]

yes

youtube

ok thanks

just curious

how do you know whats the right one?

[neon lily]

There's a formula that gives you good estimation of the base line.

[soft lynx]

ok

this image

is the encoder options

which is the best

[neon lily]

H.264 Hardware

[soft lynx]

why?

[neon lily]

Because YouTube doesn't accept HEVC video and because you want to use the hardware encoder

[soft lynx]

these are my streaming settings now

[soft lynx]

ok

[neon lily]

Wait, you're not rescaling your output according to that

[soft lynx]

oh i need to enable that?

[neon lily]

So that means you're still outputting 3420x2214

So the bit rate needs to be higher

[soft lynx]

like 20k?

[neon lily]

You would need 48,000 kbps

[soft lynx]

do i change the rescale?

[soft lynx]

48k?!!!!

[neon lily]

The higher the resolution, the more data it takes to transmit it efficiently

That was probably the problem you had before, your resolution was still really high and your bit rate was pitifully low

[soft lynx]

that sounds right

and one last question

do i change my rescale output or keep it off?

[neon lily]

I have another question to ask, in order to answer that one

[soft lynx]

ok

[neon lily]

Why do you have the output resolution so high to begin with? Are you recording video locally at the same time as streaming it?

[soft lynx]

no

idk tbh

i never rlly knew the right settings

oh the output

i just changed that

[neon lily]

To?

[soft lynx]

it was 1920x1080 before

[neon lily]

OK

[soft lynx]

so it should look nice now?

[neon lily]

So what is it now

[soft lynx]

this

here are my final settings

[neon lily]

And the Video tab?

[soft lynx]

ok so

[neon lily]

OK, looks fine

[soft lynx]

the recording tab

should the bitrate be 48k too?

[neon lily]

No

Recordings don't use bit rate

[soft lynx]

wdym

[neon lily]

I'm not sure how else to answer your question

[soft lynx]

i have encoder option in the recording tab

[neon lily]

Recordings don't use bit rate, end of story

You should be using Simple mode

[fading hare]

For high-quality, no fuss recordings, use the recording quality presets in Simple Mode:

1. In OBS Settings → Output, set the Output Mode to Simple
2. In the Recording section, choose Indistinguishable Quality as the Recording Quality
3. Set your Video Encoder to a hardware encoder, if available

[soft lynx]

oh ok

for the quality idc how much space it takes, which is best?

[neon lily]

Follow those instructions there, and don't forget to set the bit rate and encoder in the streaming section

[neon lily]

Indistinguishable

[soft lynx]

ok

[neon lily]

Lossless is for professional recording

[soft lynx]

ok

so the 5k bitrate there should be 48k?

[neon lily]

Don't forget to bump up the streaming bit rate to 48k

Jinx lol

[soft lynx]

ok

lol

and the audio?

[neon lily]

Leave it

[soft lynx]

ok

i also have medal.tv running

[neon lily]

In the Recording section, set the recording format to fragmented MP4

[soft lynx]

bc i like to clip things

[soft lynx]

got it

[neon lily]

OK, what issue are you having?

[soft lynx]

ok ill test it

tysm

[neon lily]

!macversions

[fading hare]

The currently-supported version of OBS Studio (30.0+) runs on macOS 11 (Big Sur) and higher on Intel and Apple Silicon.

Some features, such as the new macOS Screen Capture and macOS Audio Capture sources require macOS 13 (Ventura) or later.

For versions of OBS Studio compatible with prior versions of macOS, see the macOS Versions page.

[neon lily]

For 10.11, looks like you want OBS Studio 21.1.1

Why not just follow the link above

I didn't have the bot post it to you for shits and giggles, it's for you to follow :)

[soft lynx]

hi

i made it a 30 second video and when i went to see it

it made two 13 second ones

also, obs said my encoder is overloaded

and the bottom is just blank black

[neon lily]

Encoder overload, huh. Probably do need to reduce your output, then.

[soft lynx]

resolution?

to what?

[neon lily]

OBS Settings -> Video -> Output resolution to 2160x1476, streaming bit rate of 22000 kbps

[soft lynx]

ok

is the base resolution the same?

or still 3420x2214?

[neon lily]

Leave that

[soft lynx]

ok and for the preview scaling

[neon lily]

Leave that

Why do you even change it

[soft lynx]

i didn't

[neon lily]

You got it working, leave it alone

Great

[soft lynx]

it just looks like this

[neon lily]

Sure

You know

I just noticed you're using Window Capture

[soft lynx]

uh

is that bad?

[neon lily]

You should be using macOS Screen Capture if you want things to be smooth

[soft lynx]

ok

[neon lily]

There's a reason Window Capture is located in a folder called "deprecated". That means "no longer to be used"

[soft lynx]

ok

[neon lily]

Try macOS Screen Capture again, and if it's smoother, you could even try going back to the higher resolution and bit rate

[soft lynx]

i changed it

and it is still the same

[neon lily]

Anyway, I'm off for a massage. See ya later

[soft lynx]

uh

wait

one sec

[feral granite]

Hey. thanks for replying. Is it safe to post the crash report here?

[soft lynx]

idk what to do

[neon lily]

You create a macOS Screen Capture source, set it to Application Capture mode, then point it to Roblox

[neon lily]

Go ahead, @forest axle will be able to read it and help you figure it out :)

[soft lynx]

ok

[forest axle]

yes, please do

[feral granite]

Shall I DM you yam?

[forest axle]

nope, just post it here is fine

crash reports do not contain anything personally identifiable or sensitive

[soft lynx]

it worked ty

[neon lily]

You might be able to try the higher bit rate and resolution again

[feral granite]

The crash report is too long to post as a message??

[forest axle]

!maccrash

[fading hare]

A crash log is required to investigate the cause of your issue. Please upload the most recent crash log.

1. Open Console.app (Located in /Applications/Utilities).
2. Navigate to the Crash Reports view along the left sidebar, then sort the table by date to find the most recent crash with the OBS process name.
3. Drag and drop the selected crash onto the Discord window to upload the file, or copy-and-paste the report text here.

[forest axle]

if you follow these directions you can post it easily as a file

or even just copy-pasting it, discord will automatically convert it to a file

[soft lynx]

@forest axle

i did everything he said

my the recording is now laggy

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[forest axle]

post a log per the instructions above

[soft lynx]

ok

[soft lynx]

https://obsproject.com/logs/zWjN9psf3g0T9GnO

[fading hare]

🛑 Critical

• 85.4% Encoder Overload

⚠️ Warning

• Permissions Not Granted (1)
• Non-Standard Aspect Ratio

ℹ️ Info

• Third-Party Plugins (1)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[soft lynx]

uh

[feral granite]

@yam

[forest axle]

looks like you simply need to update your streamdeck software. do that, then see if the crash persists

[feral granite]

As simple as that

Thanks!

I dont even use a steamdeck

How do i uninstal it?

[soft lynx]

@forest axle what do i do?

[forest axle]

uhh, i do not know to be honest, as i do not own one either. i'd find their support

[forest axle]

are you running a screen recorder

[soft lynx]

ik

but i like to clip

[forest axle]

dude

[soft lynx]

lemme do it

[forest axle]

@soft lynx i'm actually going to not allow you to seek support in this channel if you persist in being completely willfully ignorant of the advice that we as volunteers are giving you

i have told you countless times that running a screen recorder will result in bad encoder lag

so why in god's name do you continue to try to run one while recording with OBS and then act like you don't know what's going on?

[feral granite]

No worries, I'll figure the rest out. Thanks for your help. Good luck with the person who is trying to run Roblox, record video, stream all in HD anbd canot fathom why their encoder is overloading =]

[soft lynx]

ok chill

i turned it off

https://obsproject.com/logs/B8DNidaXXTLT5MGu

[fading hare]

🛑 Critical

• 85.4% Encoder Overload

⚠️ Warning

• Permissions Not Granted (3)
• Non-Standard Aspect Ratio

ℹ️ Info

• Third-Party Plugins (1)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[soft lynx]

bruh

[forest axle]

you're wasting mine and everyone else's time

[soft lynx]

what????

i quit medal

[forest axle]

the overload in the log refers to the first session. the second session in that log has no lag or encoder overload

[feral granite]

@yam I visited Stream Deck website, here.: https://help.elgato.com/hc/en-us/articles/360028232731-Stream-Deck-Uninstall-Procedure-on-macOS , downloaded and unpacked and used the uninstaller. EZ

Just going to rebott and make sure that they crssh no longer happens

[forest axle]

thanks, i'll keep that around for reference. yep, just come back if you're still crashing

[feral granite]

Loading OBS. Successfully deleted something without a crash 🫡

Thank you for your time

[faint jackal]

How can I reduce lagging? I have an m2 MacBook, updated systems and apps, animated overlays and widgets, and I’m getting frame drops or cuts etc, I have my bitrate set to 5000, audio br to 160, hardware encoder, 1080p base to 720p output.

[glass shadow]

No 1 I'd say try not to change the output from your raw inputs, any reason you need to output to 720p?

[faint jackal]

thats default

does it take more processing to reduce output?

[glass shadow]

Typically yes, but also, most services you want to create video for would rather have 1080p anyway afaik

[naive zinc]

Everytime I run obs, it prompts me about missing NDI runtime. I'm not sure how to fix this situation. I don't think NDI works with my M1 MBP.

[knotty current]

I am brand new to this and would like to ask someone for help with video capturing 8mm tapes using OBS. I have a video capture USB, and have followed the instructions from a basic introduction video on youtube, however I can't seem to get the video to play on my Mac.

The camcorder is a Sony CCD-TR640E and I am using a EasyCAP Video Grabber USB. OBS is recognising the video capture device, however when I press play on the camcorder, nothing shows on my Mac screen. Also, OBS doesn't seem to be picking up any audio from the camcorder.

[gleaming lark]

what exact device do you have?

[knotty current]

Camcorder is Sony CCD-TR640E, Video capture is the Climax Digital Video Grabber, here is a screenshot of it. My Mac is a 2020 Macbook Air.

I've downloaded the drivers for it already, so it should be working.

[gleaming lark]

tbh it needing drivers is a bit of a red flag

does it work outside obs?

(like in quicktime player)

[knotty current]

I've tried it in iMovie but the camera is too old to be recognised by it, the camera doesn't have a screen to playback the footage so I can't use the Sony PlayHome player either.

[gleaming lark]

wdym the camera is too old

if you use a capture device like that, iMovie doesn't know what camera you're using

[knotty current]

it's a handycam from the 90s, the camera isn't on the list of supported cameras. It isn't showing up anywhere when I try and import or play the footage, the device is showing on OBS but doesn't seem to be working there either. Apologies, I've never tried to do this with 8mm tapes before, and I don't know a lot about cameras so this is brand new to me.

[gleaming lark]

oh I mean iMovie would only natively support digital cameras and 8mm is… not that

but try opening quicktime player and making a new movie recording

then selecting the capture device there

[knotty current]

I'm getting the audio from the video when I select the OBS virtual camera and the ezcap audio device, but the video isn't showing up, it's just the OBS logo and a camera icon with a line through it.

[gleaming lark]

that's the obs virtual camera

(while it is inactive)

[knotty current]

when I select the usb device for both, it's just a black screen

[gleaming lark]

do you have any other video sources that you could try with the capture device

tbh I think it's either not supporting the camera's output format (pal vs ntsc or secam) or it's just a dud

it not working outside obs at least means it's not an obs issue

[knotty current]

i have a eoteck AV/s-video to hdmi convertor, would that work?

[gleaming lark]

if you also have an hdmi capture card

it's also possible the camera's video output is broken btw

[knotty current]

if not, I'll just have to get a new capture usb. are there any that OBS recommends? I'm UK based.

it works on the tv, using the HDMI convertor thing, so I know that the output does work, it just doesn't seem to be working on my laptop

[gleaming lark]

ah I was about to suggest that

we don't have any specific suggestions (certainly not for old analog video), but I would suggest getting one that is UVC-compatible

but since you have an analog to HDMI converter that you know your camera works with, I would actually probably suggest getting an HDMI capture card instead

[knotty current]

ok, thank you so much! I really appreciate the help 🙂

[gleaming lark]

UVC means it's driverless btw

any UVC-compatible capture card will show up on your computer as if it were a USB webcam and work in any app that supports video input

sometimes manufacturers explicitly state UVC somewhere, sometimes they say "no drivers needed" or something to that effect

[knotty current]

i'll have a look just now, thanks! 🙂

[tiny coral]

Hi there. I just upgraded my mac to the latest OS and now when i'm recording there is a bar at the top which shows the recording window icon. Any ideas how I can get rid of it without recording my entire screen. Apologies if its really obvious

[forest axle]

you'll need to crop the source down to get rid of it. it's a macOS bug

[tiny coral]

I can easily do that for when the game is fullscreen - is there a way to do that for when the game is embedded in another scene?

[forest axle]

when the game is embedded in another scene, is it fullscreen or in a standalone window?

[tiny coral]

Unsure of the question. Its set up as a window capture. See my preview

[forest axle]

if you need it cropped both places, then just crop it in both scenes

[tiny coral]

How do I do that? My orange bars is a background image with the black background attached

[forest axle]

the minecraft source within the left scene looks like a copy of the same macOS screen capture source

exit studio mode, then go to the stream paused scene, then select your minecraft source and crop the source the same way you would any other source

[tiny coral]

It is the same source. Its a window capture. What i did for the one that is full screen is I moved the entire thing up to crop it but i cant do that for the paused screen

[forest axle]

right, so you can actually crop a source without just moving it off the canvas

there is an actual crop function

which is what i mean when i say crop

the simplest way to do that is to hold alt and drag an edge of a source

[tiny coral]

Ahh ok gotcha thanks. I assume this is a known bug with macos?

[forest axle]

it's been reported, yes

[tiny coral]

ok, thanks for your help

[soft lynx]

@forest axle

@neon lily

i did everything you said

let me upload a video

i made one 30 second video

and when i went to my recording file

this happened

i got 4 individual files

and the resolution looks weird

[edgy basin]

Hey guys, if I record a video with my settings, the files are too big. For example is a 20 minutes recording 500 GB. That´s way to much, isn´t it?

that´s my settings. (sry, i only got it on german)

[forest axle]

your files are very large because you're recording with the prores codec, which is effectively lossless

[edgy basin]

wich should I take?

[forest axle]

generally, either hardware h264 or hardware hevc

[edgy basin]

if i take others, the quality is too bad

[forest axle]

!local

[fading hare]

For high-quality, no fuss recordings, use the recording quality presets in Simple Mode:

1. In OBS Settings → Output, set the Output Mode to Simple
2. In the Recording section, choose Indistinguishable Quality as the Recording Quality
3. Set your Video Encoder to a hardware encoder, if available

[edgy basin]

ok, I try it

[forest axle]

if you are trying to maximize space savings for the same quality, HEVC will perform better than h264

[edgy basin]

I did HEVC hardware, but it had a very bad quality.

[soft lynx]

help

can someone help me?

i did everything exactly as you said and quit medal.tv

all the settings are right

but i get 4 files from one recording

[forest axle]

can you post an example clip or elaborate on what you mean by bad quality? generally with those settings it's not expected that you would see something that looked obviously bad

[edgy basin]

wait...

[edgy basin]

this...

does it have function in 4K too?

[forest axle]

i'm not sure what you mean

whether you can record HEVC in 4K without issues depends on which mac you have

[edgy basin]

ok, the resolution is okay now, but it´s very laggy

my mac is a mac mini M2 Pro, 10-Core CPU, 16-Core GPU, 16-Core Neural Engine, 32 GB RAM, 512 GB SSD

my monitors are both 4K, 144 HZ, 1 ms reaction time

*reponse time

[forest axle]

that lag could be for a few reasons. best way to go from here would be to see a clean log

!maccleanlog

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[edgy basin]

ok, I try it

https://obsproject.com/logs/CXGoN6i5JhyBWiox

[fading hare]

⚠️ Warning

• Old Version (30.1.0)
• Permissions Not Granted (2)

ℹ️ Info

• No Output Session
• Third-Party Plugins (1)

Hardware Check

Apple M2 Pro 10 Core 3480 MHz - OK! / Apple Apple M2 Pro (not in benchmark DB)

[forest axle]

please follow all of the instructions

[edgy basin]

ok

[neon lily]

OBS Output -> change the recording format to MKV

[mental bobcat]

I keep getting this error message when attempting to launch. Running a M2 MBP

[mental bobcat]

Will not launch in safe or normal mode

[forest axle]

do you receive a crash report popup when OBS fails to launch?

[mental bobcat]

Yes

[forest axle]

that's a known issue with the new video capture device source. the easiest resolution unfortunately is to remove your scene collection

to do that:

1. open Finder
2. press Command-Shift-G or do Go->Go To Folder
3. paste in the following and hit enter: ~/Library/Application Support/obs-studio/basic/scenes
4. remove the .json and .json.bak files for your scene collection out of the folder

[mental bobcat]

Thank you!

[bold shale]

bro chill out its 5pm on a tuesday

ppl r busy

point stands

middle of the day on a weekday

ppl r busy

[forest axle]

you were directed to the download page for that version of OBS. what specifically are you having difficulty with in installing OBS from there?

[soft lynx]

ok

@neon lily

https://obsproject.com/logs/W3oVMzMvhNDgWnxO

[fading hare]

🛑 Critical

• 84.7% Encoder Overload

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• Third-Party Plugins (1)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[soft lynx]

huh???\

can you help

the resolution is non standard and my quality is still bad after I did the changes you told me

[neon lily]

Please stop trying to DM me, that's against our server #rules

Are you still running medal.tv?

[soft lynx]

no

[soft lynx]

sorry

what plugin is that?

the avcapture legacy?

[neon lily]

What?

[soft lynx]

https://obsproject.com/tools/analyzer?log_url=https%3A%2F%2Fobsproject.com%2Flogs%2FW3oVMzMvhNDgWnxO

[fading hare]

🛑 Critical

• 84.7% Encoder Overload

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• Third-Party Plugins (1)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[soft lynx]

if you go to the solutions

in the info

and also the resolution, it says to make it 16:9

and I don't know why my encoder is being overloaded

hello?

[neon lily]

Can you show a screenshot of your full screen?

[soft lynx]

of obs?

there

[neon lily]

No, of your whole screen. Dock, menu bar

[soft lynx]

ok

like withobs open?

[neon lily]

On a regular desktop, not a full screen window

[soft lynx]

oh

[neon lily]

Thanks

[soft lynx]

ok

yw

[neon lily]

You see that big ol’ black circle in the menu bar?

[soft lynx]

ik

its medal

i just opened

it

bc i was gonna play roblox and not record with obs

[neon lily]

You said it wasn’t running

[soft lynx]

it wasn't

i quit it

but i just reopened it

[neon lily]

Ok. Can you please

• quit Medal
• restart OBS
• add another screen capture source, leave it on display mode to capture the whole screen
• record yourself playing Roblox in a window instead of full screen
• record about 30 secs then send a log

[soft lynx]

what do you mean add another screen capture source?

[neon lily]

Exactly that. Add a new macOS Screen Capture source

[soft lynx]

ok

here

https://obsproject.com/logs/pKLhe0jNKfn42Qa4

[fading hare]

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• Third-Party Plugins (1)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[neon lily]

Can you send the recording too?

[soft lynx]

ok

it says its to big

to send

its more than 25mb

wait

it made 2 videos again

[neon lily]

On our Discord server, you can send files up to 100 MB

[soft lynx]

a 6 second and a 24 second one

there is the 6 second one

idk why it makes two seperate videos on a mkv

[neon lily]

Well, that seems to record pretty good to me

[soft lynx]

uh

but like if you look at this one

lemme send it

https://streamable.com/4mds34

that video quality is really good

[neon lily]

Also, I believe you have a hotkey set to start recording and stop recording. If it's the same key, then when you stop a recording, you instantly start another one

[soft lynx]

where do i see it?

[neon lily]

OBS Settings -> Hotkeys

[soft lynx]

i don't

[neon lily]

Is that your recording?

[soft lynx]

no, its a random persons

[neon lily]

Why show me a random person's video, I'm not helping them, I'm helping you

[soft lynx]

https://medal.tv/games/imported-clips/clips/1YwmLtsBF_7Lws/d1337ytCQxiv?invite=cr-MSxvU24sMTg0Mjc0NTI0LA

[neon lily]

And from what I saw in that recording, the recording was smooth

[soft lynx]

im just asking why the quality on that is so good?

and how i can make mine like it?

[neon lily]

I just told you how

You just did a test recording

It's working just fine, smooth as butter

But I know what you're going to do

[soft lynx]

what?

[neon lily]

You're going to turn Medal.tv back on, the recording will go disastrous, and you'll wonder what's wrong again 🙃

[soft lynx]

no

I won't

[neon lily]

If you turn Medal.tv back on, I will no longer be able to help you

[soft lynx]

ok

[soft lynx]

How do I stop this?

[neon lily]

I don't know

[soft lynx]

uh

[neon lily]

Can you show me a screenshot in Finder of your two recordings?

[soft lynx]

can I just make it mp4?

ok

[neon lily]

Bad idea to make it just MP4

[fading hare]

Record to FLV or MKV. If you record to MP4 and the recording is interrupted, the file will be corrupted and unrecoverable. If you require MP4 files for some other purpose like editing, remux them afterwards by selecting File > Remux Recordings in the main OBS Studio window.

[soft lynx]

ok

[neon lily]

Looks like you have auto-remuxing on

[soft lynx]

how do i turn it off?

the auto remuxing

[neon lily]

OBS Settings -> Advanced -> uncheck "Automatically remux to MP4"

[soft lynx]

ok

[neon lily]

Then in OBS Settings -> Output -> Recording, try putting it back to Fragmented MP4. That should be fine

@soft lynx OK, restart OBS one more time, record some more of your gameplay of Roblox (at least 2 minutes), then send the log here. Maybe upload the video to Streamables, too.

Leave Roblox in windowed mode

[soft lynx]

ok so one question

where is the auto remux?

[neon lily]

Why did you change to OBS Settings -> Output to Advanced mode

Nobody said to do that

[soft lynx]

uh

what do i make advanced then?

[soft lynx]

.

[neon lily]

Nowhere in that instruction did it say "Output"

[soft lynx]

ohhh

ok

its off

ok so

i will do a 2 minute video and upload the streamable link

imma close discord now

[neon lily]

OK. Make sure to keep Roblox in windowed mode

[soft lynx]

hi

https://obsproject.com/logs/7OPzcB02gFr1iymU

[fading hare]

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• 0.3% Rendering Lag
• 0.2% Encoder Overload
• Third-Party Plugins (1)

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[soft lynx]

done

uhh

when i try to upload it to streamable

it just shows the mkv

not the mkv and mp4

[neon lily]

Yeah,now you can manually make the MP4 file

[fading hare]

Remuxing allows you to copy video and audio from one MKV/FLV to another video container format for use in players and editors that do not support MKV/FLV. This process is safe, lossless, and takes seconds.

To remux any recordings made with OBS Studio:

1. In OBS Studio, click the File menu → Remux Recordings
2. Click on the … (three dots) button, then select your MKV or FLV file
3. Click on the Remux button

[neon lily]

(I'll repeat my instruction from earlier: go to OBS Settings -> Output -> Recording, change the format from MKV to Fragmented MP4)

[soft lynx]

ok

i remuxed

it

[neon lily]

Great, you should now have an MP4 to upload

[soft lynx]

i do

the thing is

its half a gigabyte

[neon lily]

Remember when I told you that the file sizes would be large if you use Indistiguishable, and you said you didn't care?

Sounds like you care now 😄

[soft lynx]

uh

wait

what should I have used

bruh

[neon lily]

🤦 Already went through this

OBS Settings -> Output -> change Indistinguishable Quality to High Quality

[soft lynx]

ok

imma redo it

[neon lily]

You could also reduce your output resolution (OBS Settings -> Video) to something lower

[soft lynx]

but still

ok

like what?

oh

i forgot to mention

i remember you yesterday telling me to change my output resolution to 2160x1476

what should my downscale filter be?

[neon lily]

1920x1243, with a streaming bit rate of 16,000 kbps

Also, you're allowed to write out full sentences before you hit Return.

You don't