macos-support

[stoic flame]

are you using a USB-A cable or a USB-C to USB-C?

@neon lily

[neon lily]

I think I use the one in the box

C to A

I’d have to set my Mac mini back up to see if I did anything particular with it

[stoic flame]

is your Mac Mini 8GB or 16GB

@neon lily

not sure if that has anything to do with it at all

[neon lily]

Makes no difference, OBS Studio doesn't use that much RAM to start with, but I have the 16 GB model

[stoic flame]

I have the 8GB model...starting to wonder

[neon lily]

So to be clear, if you have another source on the screen (like a webcam), that records smoothly?

[neon lily]

I wouldn't wonder, that's irrelevant

[stoic flame]

I don't have anything else

I even trashed the OBS files and started fresh

only thing I added was the video and audio from the capture card

[neon lily]

Well, being able to see something else would confirm if the issue is with the capture card or the compression. Would you be able to add something else, like a webcam, or perhaps your iPhone via Continuity Camera?

[stoic flame]

If I use preset on the HD60x, the video is even worse

so I have to manually select 1920x1080 and then 60fps

I do notice

that if I set up a blank scene

average time to render is 1.7ms

switch to game capture scene and it jumps to 2.6-2.8ms

and it behaves differently when I use a different refresh rate on my Mac

I tried going down to 60hz, and when I do that it looks smooth...but then the time to render jumps up as high as 5-6ms and the video becomes laggy

and it will do it every 15-20secs

very weird

[neon lily]

Well, if you reckon the issue is on the Elgato side, I recommend checking out their community server

[fading hare]

For help with Elgato products, please submit a ticket with them directly at https://help.elgato.com/hc/en-us/requests/new. They also have a community Discord server.

[stoic flame]

This is my 3rd HD60X

works fine on my Windows laptop, but the GPU is not great in it for high quality recording

I think I have a thunderbolt 3 USB-C to USB-C cable...going to see if that makes any type of difference

[neon lily]

When you switch away from the preset to 1080p and 60fps, there are other options for input format … did any of those make a difference?

[stoic flame]

only two options for input format and both seem to not make a difference on performance

[neon lily]

What were they?

[stoic flame]

YUY2 and NV12

[neon lily]

NV12 is the way to go, usually, because otherwise there's an unnecessary colourspace conversion

[stoic flame]

going to do some more testing, thank you

[forest axle]

as far as i know, the minor frame stutter issue seems to just be endemic to the hd60x on apple silicon macs

[neon lily]

We've had a few users with HD60X on Apple Silicon where it worked fine

[forest axle]

the issue is minor enough that it's difficult to pin down. i think a lot of people probably experience it but don't realize it

[neon lily]

Try application capture rather than window capture. Does it show there?

[pseudo warren]

aye i found it

thankss

[neon lily]

np

[pseudo warren]

Someone know how to fix this lag and get better quality or got good settings for me

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[pseudo warren]

where do i paste it

[pseudo warren]

where in discord channel

[neon lily]

What do you mean "where"

There's only one place you can put text

[pseudo warren]

i can paste in #macos-support #plugins-and-tools

[neon lily]

Why would you paste it in #plugins-and-tools

That's a different channel

And you're getting help in this channel

[pseudo warren]

https://obsproject.com/logs/lyiP4T8JUuYzj9U6

like this

lol

[neon lily]

Yes

[fading hare]

Advanced output mode, while allowing for more fine-tuning of options, does not automatically mean that your stream or recording will have better quality. Often, it can result in lower quality, because it can allow changes to settings that really shouldn't be changed. In most cases, Simple output mode is the best option to get the most out of OBS.

To change back to Simple output mode:

1. Go to Settings > Output in OBS.
2. Change "Output Mode" from "Advanced" to "Simple".

[fading hare]

For high-quality, no fuss recordings, use the recording quality presets in Simple Mode:

1. In OBS Settings → Output, set the Output Mode to Simple
2. In the Recording section, change the Recording Quality to High Quality (better performance) or Indistinguishable Quality (better quality)
3. Select your encoder. If available, select a hardware encoder (such as NVENC, AMD, QSV, or Apple)

[neon lily]

Are you streaming and recording at the same time?

[pseudo warren]

just recording

[neon lily]

Hm, I see streams in this

Anyway, ignore those bot messages

[pseudo warren]

ok so what u want me to do to fix this issue

[neon lily]

If you're just recording, follow these steps:

1. OBS Settings -> Output -> set it to Advanced
2. In the Recording tab, set the following:

• Video Encoder: Apple VT H264 Hardware Encoder
• Rate Control: ABR
• Bitrate: 13000 kbps

3. Try a test recording, see how it looks

[pseudo warren]

like this?

test record not working

@neon lily

[neon lily]

You need to change the Recording Path to your Movies folder

Because for some reason, it's empty

[viscid junco]

Hi. I'd like to use OBS to stream my Discord stage event to youtube. I was able to do it, but it my Discord video became extremely laggy. Wondering if someone could help me check my settings to prevent that.

I apologize if I'm interrupting another support request.

[neon lily]

I'd need to see a log, to see what settings you're using

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[pseudo warren]

Test record looks better less lag but is there a way to get higher quality?

[neon lily]

You're already at the best settings for 1080p@60fps recording

[pseudo warren]

should i use 60fps 1920x1080?

[neon lily]

That's what you're already using

[pseudo warren]

Na I put on 30fps for test record but was a bit laggy so I thought idk if I should 60 fps

But I’m 60 fps rn

[neon lily]

The settings I gave you were for 60

[pseudo warren]

eh 60 is laggy but its best it iss ig

[viscid junco]

https://obsproject.com/logs/L6aOeMsJgAjGzrmX

[viscid junco]

in addition to laggy video at times it seems that some of the people calling into discord are not being picked up and recorded at all by OBS in the stream. Some are recorded and some are dropped completely as if the audio is not connected, although during the actual event they were perfectly audible.

[forest axle]

you're not actually seeing a ton of rendering lag. what you are seeing, you can only really reduce by putting your computer under less load in general. you may end up needing to reduce your resolution in OBS

as far as the audio issues, that's quite odd. macos screen capture picks up all the audio from an application if it's capturing an application or window, or all audio from the system if it's capturing the display. so if the participant is in discord, and you're capturing discord, there really isn't a reason it shouldn't appear

[remote dragon]

cant figure out why but obs is constantly crashing in this scene collection :/ i imported it from macos

[fading hare]

ℹ️ Info

• Windows 10 22H2 (OK)
• Not Admin
• No Output Session
• Third-Party Plugins (6)

Hardware Check

Intel Core i7-10700K @ 3.80GHz - OK! / GeForce RTX 3090 - OK!

[fierce rock]

#windows-support

[rare temple]

any apple silicon users who got https://github.com/prgmitchell/blur-filter to run? I run into "mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64')" and don't think it's a dependencies issue.

[plucky zenith]

the issue is that there's only a package available for intel

[rare temple]

Yeah seems like it, just wanted to make sure I'm not missing an obvious solution

[plucky zenith]

the obvious solution is to either kindly ask yolo to make a silicon release, or build one yourself

[rare temple]

I recently did a fresh install, that's why I was wondering whether I'm missing dependencies. Thanks for the help ❤️

[neon lily]

Oi, yolo

Come do us an M1 version :D

[glass shadow]

When did I blink and miss OBS add support for unlocking better audio codecs in recordings? That is awesome! Can stop recording audio seperately now 😁

[marble forge]

how to i make my screen go centre

[spiral ibex]

How do i find my recording once ive pressed 'stop recording'?

[acoustic crow]

File menu then open recordings folder

[spiral ibex]

Sorry where’s that?

[acoustic crow]

The very top left of the screen

[spiral ibex]

Ohhh thank you

[rare temple]

In case there are other apple silicon users who are looking for a nice blur: applying ashmanix's blur 3 times creates a very nice blur
https://github.com/ashmanix/blur-filter-obs-plugin

[marble forge]

yo how do i fix massive lag on my footage

[forest axle]

a good place to start would be a log:

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[marble forge]

https://obsproject.com/logs/q7o5ShbIGONVWfbi

[fading hare]

🛑 Critical

• MP4/MOV Recording
• 37.7% CPU Encoder Overload

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• macOS 13.5 (OK)
• Non-Default x264 Preset
• 0.9% Rendering Lag

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[fading hare]

For high-quality, no fuss recordings, use the recording quality presets in Simple Mode:

1. In OBS Settings → Output, set the Output Mode to Simple
2. In the Recording section, change the Recording Quality to High Quality (better performance) or Indistinguishable Quality (better quality)
3. Select your encoder. If available, select a hardware encoder (such as NVENC, AMD, QSV, or Apple)

[knotty eagle]

On a 2023 Mac studio, using a Sony a6400 - Had no issues on my laptop, however since upgrading computers, I cannot get the camera to work. The program sees it, I can select it, but no video shows up.

I have tested the camera with other programs, and none of them have an issue picking up the camera.

I have also deleted and reinstalled OBS at least once (including the logs) in attempt to solve the issue with no resolve.

OBS is updated as well.

[knotty eagle]

Disregard - The solution was deleting all old camera sources and re-adding the camera as a new source. All is well.

[solemn lantern]

Hello, I need help with OBS Stream for Mac. I have an scheduled live for Wednesday. Can someone help me?

[vale orbit]

@moderators

Hello

Someone help me

[fading hare]

Welcome to the OBS community support channel. If you have a question, go ahead and ask it, and if someone is available to help they'll respond. Try to be detailed, and provide a log if you are having issues with streaming/recording (Help -> Log Files -> Upload Current Log). Please be patient if someone doesn't respond right away!

[vale orbit]

@plush ferry

[plush ferry]

Hello, I had trouble updating my Twitch Stream Information in OBS Studio (on version 29.1.3 for Mac Silicon). I was getting an error message. So, I disconnected my Twitch account. When I try to connect it again through the preferences window in OBS, I'm getting an error screen when logging in "Your browser is currently not supported" (image attached). I tried clearing out the cache, the obs_profile_cookies, in the Application Support folder and still no good. I even downgraded to 29.0, and still wasnt working. I'm on MacOS 13.4.1

[pseudo warren]

this is an error from twitch, no OBS version or anything will change that. that being said, i have seen this numerous times and have found no solution apart from waiting. most users i have heard back from on this have said it resolves itself in a day or so.

i know its a non-answer but that is really the best i have.

[plush ferry]

better than nothing. Thank you, appreciate it, Ill try it again tomorrow

[pseudo warren]

you can always use your stream key in the mean time though and change your stream info from the twitch website in your browser.

[vale orbit]

@pseudo warren which one do I download

[plush ferry]

yep, thats what I did earlier. That still works luckily

[plush ferry]

if you have an M1 or M2 mac you pick apple silicon

[vale orbit]

I’m crying it’s not letting me download it it says this

See

[vale orbit]

It’s won’t let me update my Mac @plush ferry pls help me

[fading hare]

The currently-supported version of OBS Studio (29.1+) runs on macOS 11 Big Sur and higher. Older versions are no longer supported.

• if you see the "corrupted image" issue (A) or the prohibitory symbol (B), you must download an appropriate older version of OBS Studio for your version of OS X/macOS.
• if you are running macOS 11 or higher but still see the prohibitory symbol (B), you have downloaded the Apple Silicon version but have an Intel Mac. Download the latest Intel version of OBS Studio

[zenith ingot]

Is this a thing now?

[warped mica]

Is this from OBS?

[zenith ingot]

yes

[zenith ingot]

account won't connect

[zenith ingot]

quick actions dock stopped working so I tried disconnecting and reconnecting and got this...

[plucky zenith]

!settings
could be worth removing cookies, twitch has been known to be a bit weird with that message.

• close OBS
• go to the folder described below, then in \plugin_config\obs-browser
• delete the obs_profile_cookies folder
• reopen obs and try connecting again

[fading hare]

To find OBS Studio's settings files, look in the following OS-specific locations:

• Windows: Press Windows+R → %APPDATA%\obs-studio
• macOS: In Finder, press Shift-Cmd-G  → ~/Library/Application Support/obs-studio
• Linux: ~/.config/obs-studio

[zenith ingot]

Did not work..

[plucky zenith]

you did close obs first, right?

[zenith ingot]

yes

[plucky zenith]

ouki, then I can't help you more sorry. I don't have a mac to check whether I can reproduce. On windows and linux it still works well

[zenith ingot]

should i delete the cookies file as well ?

[plucky zenith]

wdym?

[zenith ingot]

there is a cookies folder and a cookies file

[plucky zenith]

afaik shouldn't change anything but worth trying

[zenith ingot]

ok thx

[solemn lantern]

Hi I need help

I did everything right but when I connect to YouTube it does stream, but with many mistakes on the video like

What should I do?!

Can someone help me?

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[vestal ginkgo]

2023-08-01 13:39:20.774 OBS[1761:20687] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES.
objc[1771]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x232d89fb8) and /Applications/OBS.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x1092d93f8). One of the two will be used. Which one is undefined.
objc[1787]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x232d89fb8) and /Applications/OBS.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x107abd3f8). One of the two will be used. Which one is undefined.
info: coreaudio: device 'AirPods Pro 2 de Clément' disconnected or changed. attempting to reconnect
objc[1802]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x232d89fb8) and /Applications/OBS.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x109cbd3f8). One of the two will be used. Which one is undefined.
info: coreaudio: Device 'Microphone MacBook Air' [44100 Hz] initialized
objc[1820]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x232d89fb8) and /

Applications/OBS.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x1059853f8). One of the two will be used. Which one is undefined.
objc[1834]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x232d89fb8) and /Applications/OBS.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x1061bd3f8). One of the two will be used. Which one is undefined.
[0801/133922.392841:FATAL:gpu_data_manager_impl_private.cc(451)] GPU process isn't usable. Goodbye.
zsh: trace trap /Applications/OBS.app/Contents/MacOS/OBS

When I try to open OBS it crashed. And when I try with the Terminal, I have this:

[rapid swallow]

Hello everyone, needing some help... Sorry for possible english errors

I'm recording my screen while presenting a document through Google Docs. But when I advance from page to page, it doesn't work on recording. That is, even if I advance the page in Google Docs, the recording continues the same page without leaving the place.

Could someone let me know if is there is any error or configuration that I can fix? What should I do? Thanks!

[vestal haven]

hi, i want to stream via macbook pro. And i am using douwan app to capture my iphone gameplay. But i am unable to find the video capture in obs

[zenith ingot]

Any fix yet? ive got the same problem

[plush ferry]

Tried again earlier no luck yet

[fading hare]

A crash log is required to investigate the cause of your issue. Please upload the most recent crash log.

1. In Finder, click the Go menu
2. Select Go To Folder, and type in `~/Library/Logs/DiagnosticReports/`
3. Upload the file prefixed `OBS_` with the most recent date (format is year-month-day)

[forest axle]

can we see a log so we can see what source types youre using, etc?

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[forest axle]

what versions of macOS and iOS are you using?

[past oasis]

i need help

[fading hare]

Welcome to the OBS community support channel. If you have a question, go ahead and ask it, and if someone is available to help they'll respond. Try to be detailed, and provide a log if you are having issues with streaming/recording (Help -> Log Files -> Upload Current Log). Please be patient if someone doesn't respond right away!

[vagrant stream]

I’ve just reinstalled OBS and I’m trying to log into twitch but it keeps saying “your browser is not supported”

[spark niche]

!stalecookies You can try this, but most likely it is a twitch side issue, and if it is, just gotta wait it out.

Erm...

!stalecookie

[fading hare]

To clear the OBS cookie cache (Windows):

1. Exit OBS (make sure OBS is not running)
2. Press win+r, paste %appdata%\obs-studio\plugin_config\obs-browser and hit enter
3. Delete the folder obs_profile_cookies
4. Start OBS
5. Settings -> Stream -> disconnect -> connect

[spark niche]

!cookies

[fading hare]

To clear the OBS cookie cache (Windows):

1. Exit OBS (make sure OBS is not running)
2. Press win+r, paste %appdata%\obs-studio\plugin_config\obs-browser and hit enter
3. Delete the folder obs_profile_cookies
4. Start OBS
5. Settings -> Stream -> disconnect -> connect

[spark niche]

I don't know if there is a Mac variant, sorry.

[vagrant stream]

That’s for windows

It’s alright

[spark niche]

The OBS should be installed in a "similar" type location.

I will look for Mac command

[vagrant stream]

Thank u

[forest axle]

open OBS, do file->open settings folder

then open the obs-browser folder

the rest of the steps will be the same

[spark niche]

Yam to the rescue lol.

Thank you.

[low pine]

Hello guys! I have an issue, I changed some settings on my OBS and now I wanna link back my Twitch to OBS but it won't let it I have the following message 'Your browser is not currently supported. Please use a recommended browser or learn more here.' Even though it worked fine before. What can I do?

[plucky zenith]

yeah, it looks like twitch has this issue on mac currently.
What you can do is use your stream key to stream but you won't get the integrations in OBS

[low pine]

Oh really? I contacted the support from twitch and they said to contact OBS support because the problem was coming from OBS. Any input on when it will be fixed? I need chat and stats integration as before 🥲

[plucky zenith]

the OBS browser hasn't changed in pretty much a year or so. Twitch saying it is not supported is anew developement and on their end afaik

[low pine]

But it worked for me like yesterday

I just tried to use restream so I changed the stream key and changed my mind so wanted to put twitch back

[plucky zenith]

yes, as I said a recent development

twitch changed something on their end between yesterday and today which caused this

nothing changed on obs' side

[forest axle]

twitch support redirecting people here is unfortunate

[low pine]

oh wow okay 😥

[forest axle]

hopefully the relevant folks on the twitch side are working on it

[low pine]

I hope so.

[lilac topaz]

Hi, I have a question, I've always streamed on twitch on Youtube, I've made videos. and now I started doing online podcasts just on youtube.. I'll tell you what happened to me, I set everything in advance that there would be a podcast in two days, I set everything in obs. set. after two days, a guest came, we went into the stream and I clicked on obs stream, I selected the stream I had ready and we were going... after about 15 minutes I found out that I was simply not broadcasting... so I stopped everything and thought that it's because I'm from H264 I switched the codec to AV1 so I switched it to H264 before the guest, I solved the panic and it started working... so we went through the podcast and I have a few days until the next guest. so I thought I'd try it... And I just can't connect to Youtube via obs.. in obs it looks like everything is working but there's nothing on youtube, I played with codecs and that didn't do anything. And I figured out that I have to go to youtube studio and there the live broadcast settings and enable it, I already noticed that there is also a check box to enable automatic start and also to turn it off. Is there a way to make it automatic like I had it before? I don't understand why I have to check it now... Is there somewhere to enter something so that it is clear every time I want to stream via obs and I enter a stream in obs so that when I start the stream it will automatically connect? so that I don't have to go to youtube studio and check each stream so that it starts automatically or ends automatically? do you all check that before you stream?

[past oasis]

so my streams are really choppy and i cant figure out how to make it more smooth

[analog saffron]

Hello, i have a question. Can i choose what device is used for audio monitoring?

Like, i want to listen to the sound coming from my elgato, but the output is contained in the desktop audio. Is there a way to separate them?

[plucky zenith]

yes, in settings > audio

[vapid forge]

Hi guys. Can OBS work without lags with two scenes (Browser & Android studio) on MBP16 2019 i7? Because when I open OBS, after 1-2 minutes, my Macbook becomes very laggy. It drops FPS from 60/30 to 5-6, and I don't know what to do with this issue.
Have you guys had the same problems on your intel macbook Pro?

https://obsproject.com/logs/kBV4CEQPABQfgojh

[fading hare]

🛑 Critical

• 16.4% Rendering Lag

⚠️ Warning

• 14.3% Encoder Overload

ℹ️ Info

• macOS 13.5 (OK)

Hardware Check

Intel Core i7-9750H @ 2.60GHz - OK! / Radeon Pro 5300M - OK!

[analog saffron]

I want to hear the sound coming from the capture card, but it is duplicated on stream. Can i do it somehow else?

[plucky zenith]

well either don't monitor it to a device you're capturing, or don't capture the device you're monitoring it to

[plucky zenith]

!ac
For the second, you can use application-specific audio capture instead of capturing the whole of desktop audio

[fading hare]

To capture only audio from specific programs:

Windows: follow the Application Audio Capture Guide
macOS: follow the macOS Desktop Audio Capture Guide

[analog saffron]

Umm, how, like, if i monitor the device, the sound comes on 2 sources, the elgato and desktop audio

And if i turn the volume down of elgato, i wont be able to hear

[opaque quail]

Hi. Last night I was able to connect my capture card to the ps5 and to my MacBook and it let me record on obs studio but after I stopped the recording it said saved and I didn’t know where to find it. Can someone help?

[vapid forge]

@opaque quail /Users/user/Movies folder?

[opaque quail]

Thank you! I will check there later today.

[fading osprey]

I have MacBook Pro and hd60x.
Wen I hit record and then stop the files are inaccessible.

Iv tried creating a file bit nothing goes in

And other files sit there with todays date but I can’t access

[fair beacon]

hey, any ideas on why this is happening? i havent streamed for 2 months and wanted to come back but im getting this issue about browser. My google chrome is up to date

[fading osprey]

You can see here i got clips from other day sitting there but can’t access. Got bids from today but can’t access. First was movie but nothing to access there so I switched to mp4 and tried other location but same@results

Help!

[neon lily]

What are you trying to open them with?

MKV videos should be opened with an appropriate video player, like VLC

[fading hare]

If you are having problems with playing content created by OBS Studio in Movies & TV or QuickTime Player, this is because the media player does not have proper format support. This causes missing video, audio, or for the file to not open at all.

We recommend VLC Media Player for better, accurate format support. Like OBS Studio, VLC Media Player is a free and open source project.

[neon lily]

We're investigating the issue now. Sorry for the inconvenience!

[fading osprey]

Can I use anything I have already? Like I said I switched to mp4

[fair beacon]

oh is this known then and not just on me? i havent been here for a while so i thought that might be it 🙏

[neon lily]

What app are you using?

[fading osprey]

I just click on it

[neon lily]

In what?

[fading osprey]

What should I use

In obs files

[neon lily]

As part of what? A media source?

[fading osprey]

Idk

[neon lily]

Well, you have to know

The screenshot you sent is of an "open file" window

[fading osprey]

I can’t access it there ?

[neon lily]

Where?

This is what I'm asking

I don't know how you're trying to access the file, you haven't said

[fading osprey]

From that screen I showed you

Won’t that open automatically?

[neon lily]

Yes. I just told you, that screen is of an "open file" window

But I don't know what app you're trying to open the file in

Or why

Or how

Maybe tell me how you're getting to that "open file" window?

[fading osprey]

I’m obs output settings

In*

We’re should I go?

[neon lily]

I'm still confused as to what you're trying to do

Are you trying to watch a video?

[fading osprey]

I just want to find the file and be able to open my recordings

[neon lily]

Then use the Finder

[fading osprey]

So I can edit my clips

[neon lily]

Right, use Finder

They get saved to your Movies folder

There's no app in the world where the correct place to open files is through the Settings window…

[fading osprey]

There’s no files here

[neon lily]

Right

So click Import Media

[fading osprey]

Now what

[neon lily]

Now go into the Movies folder

[fading osprey]

I don’t see it

You see what I see

[neon lily]

Click on your Home folder first

On the left, with the house

[fading osprey]

Ok

[thorny yoke]

I'm having the same issue - anyone have any ideas? Tried clearing cache, reinstalling an updating chrome/safari - no luck

[neon lily]

Accessing files in your own home folder isn't an OBS support question, so I'll leave you to it

[neon lily]

Like I said, we're investigating

We'll get back to people with a resolution ASAP

To be clear, the browser you have installed on your computer has nothing to do with the internal browser that OBS Studio uses.

[thorny yoke]

thanks @neon lily ...and yes, thats what I was thinking but the moment you dont try something, thats the thing that fixes it 😛

[calm karma]

Anyone else having a problem logging into Twitch from OBS? I keep getting a browser not supported error?

[thorny yoke]

Feets says they are looking into it

[neon lily]

Yep, we're not sure if the issue is with OBS Studio or Twitch, so we're investigating it with them

[calm karma]

oh ok... so it's a known problem then. Thanks

[neon lily]

<@&715347355565817879>

We're investigating the issue where some users can't connect to Twitch due to a "browser not supported" error. We'll get back to folks with a resolution as soon as we know what's going on. Thanks for your patience 🙏

[calm karma]

👍 Thank you

[wary wasp]

Hoping someone can help me out.
System: MacOS Ventura 13.4.1 on a M1 MAX MacBook.
OBS Studio: 29.1.3 (64 bit)

When logged into my Twitch account, my docks stopped working. I went to settings and logged out of my account, so I could log back in again.

Logging back in gives me a “browser not supported” error.

I’m able to log into twitch via all my browsers (Safari, Chrome, Firefox), I’ve deleted the obs profile cookies, have restarted the machine, and have even let it sit overnight to see if it fixes itself.

I have a regular stream here in a few hours and would love to have my docks back. Any ideas what I can do?

[neon lily]

See my message right above yours :)

[wary wasp]

lol, @neon lily JINX

[thorny yoke]

I have another question.... in troubleshooting the browser login thing, I downloaded the latest version for intel macs and im unable to run it but im on a 10.15.7 Catalina build - any thoughts?

[neon lily]

In the mean time, you could use your stream key, but you will then need to use your Stream Dashboard for chat and so on

[wary wasp]

Good to know it’s a known issue.

[fading hare]

The currently-supported version of OBS Studio (29.1+) runs on macOS 11 Big Sur and higher. Older versions are no longer supported.

• if you see the "corrupted image" issue (A) or the prohibitory symbol (B), you must download an appropriate older version of OBS Studio for your version of OS X/macOS.
• if you are running macOS 11 or higher but still see the prohibitory symbol (B), you have downloaded the Apple Silicon version but have an Intel Mac. Download the latest Intel version of OBS Studio

[thorny yoke]

😦 gotcha

[neon lily]

@thorny yoke You need the first link ^

[thorny yoke]

thanks @neon lily

[swift dirge]

#announcements message can point people here for now.

[neon lily]

@forest axle @plucky zenith ^

[plucky zenith]

yee, saw it, ty 💜

[lavish cairn]

Guys I need help

My screen is black on OBS and can’t get it back if I use the display capture it overlaps my webcam

[neon lily]

Re-order the items in the Sources list so that the video capture source for your webcam is above the display capture

[spare spindle]

hi

does anyone know how i can access my recordings on mac

because it wont let me

[remote dragon]

i'm getting an error that says my browser isn't supported when i try to log in to twitch via obs

is that a known bug?

[thorny yoke]

yep - see #announcements message

[remote dragon]

bless

thank you

[thorny yoke]

We are all patiently waiting for news on a fix 🙂

[remote dragon]

ah, just realizing now

does this also affect browsersources?

just saw the update in announcements, but am running into the issue still. would be curious if others are as well

might take some time to actually implement/execute/backend

[wary wasp]

Just saw the announcement about the fix being deployed, Still not working on my end

[warped mica]

Are you still seeing that same error message about the browser not being supported, or is something else not working?

[wary wasp]

Browser still not supported. Have restarted multiple times.

Anyone else able to get in? Is the fix working for some?

[forest axle]

may be worth clearing your cookies:

1. open OBS
2. file->show settings folder
3. exit OBS
4. navigate to the plugin_config folder, then the obs-browser folder
5. delete the folder obs_profile_cookies
6. re-open OBS
7. go to settings->stream->disconnect->connect

[thorny yoke]

I was still having the same issue until I performed @forest axle 's cookie clear above (which didnt work before) - now it is working! Thx macos support

[wary wasp]

Yesss, thank you. Tried that previous and it didn’t work, now it works. Thank you so much for the support!

[plush ferry]

Thanks, this worked for me too. Didnt work earlier

@zenith ingot

[spare spindle]

Hey does anyone know how i can view my obs recordings on mac

[neon lily]

They get saved in your Movies folder. Use VLC to watch them.

[fading hare]

If you are having problems with playing content created by OBS Studio in Movies & TV or QuickTime Player, this is because the media player does not have proper format support. This causes missing video, audio, or for the file to not open at all.

We recommend VLC Media Player for better, accurate format support. Like OBS Studio, VLC Media Player is a free and open source project.

[spare spindle]

Great thanks I appreciate it

[zenith ingot]

So I was able to reconnect twitch account to OBS but the quick actions dock is still not working. Anyone else with this issue?

[neon lily]

What quick actions dock?

[zenith ingot]

Everything but the "clip that" has always worked up until yesterdat

[neon lily]

I don't have that dock. Is it actually one of OBS', or is it a custom one?

[brazen vortex]

I was hoping someone might help me - I am using a macbook pro and need to have a multicam set up - a c922 logitech webcam and using the iphone continuity camera. I have decent stats I believe on my mac (see screenshot) but when OBS runs the machine becomes almost unusable, crashes sometimes and makes the cameras laggy. Any advice on how to optimise obs?

[analog saffron]

So, i have this setup, i am trying to listen to the elgato sound in my pc-connected headphones. i want the xbox sound to be the "ELGATO SOUND" , right now the sound is duplicated

any help regarding this?

[unreal lava]

you can mute "desktop audio" if you only need the sound of the capture card anyway

click the speaker icon to mute it

[analog saffron]

yeah, but the discord sound is coming on desktop audio

😦

[vestal ginkgo]

@fading hare

Is there a link with my GPU (I’m on a m1) ?

[summer sedge]

im following a tutorial but i cant find the game capture button

https://www.youtube.com/watch?v=J-So34WSbUQ
00:56

[unreal lava]

game capture/syphon server is not available anymore on macOS

just use window capture

[summer sedge]

nooooooooooo 😭

[unreal lava]

it's gone for some years now

window capture should offer similar performance on modern macOS

[summer sedge]

ok

thank you

[analog saffron]

Can i capture a single window audio?

i add the window capture, but no audio source is present from it

[unreal lava]

I think you need macOS 13 for audio support in window capture, but I am not sure

[fading hare]

Current versions of OBS Studio running on macOS 13 (Ventura) or later can capture desktop and app audio using the macOS Screen Capture source.

On older versions of macOS and/or OBS Studio, you must use an external audio app to capture desktop and app audio.

For more information, see the macOS Desktop Audio Capture Guide.

[analog saffron]

i have macos 13

but still, i want to only capture discord sound, no other sounds

[neon lily]

Look at the first link

[analog saffron]

oh

it's so simple i guess

and it will be captured no matter what device output i have in discord?

[zenith ingot]

custom

[unreal lava]

it records what Discord outputs, not matter where it's directed to

[analog saffron]

ty, a lot

[rapid swallow]

Hey, thanks for the answer!

I got this log url now: https://obsproject.com/logs/vPdEbuQHJFJfEo5i

Just remembering the problem: Sharing my screen while im presentating a document using Google docs. When I advance from page to page, it doesn't work on recording. That is, even if I advance the page in Google Docs, the recording continues the same page without leaving the place.

Thanks very much

[fading hare]

⚠️ Warning

• Old Version (28.1.2)

ℹ️ Info

• macOS 12.6 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[rapid swallow]

Hey, i just got the log url in the message above, thanks 🙂

[deep fulcrum]

How can I use VSTs on the apple silicon version of OBS? Intel releases work fine as expected, but not arm64. Plugin windows just don't open. And it's my understanding that arm64 is much more efficient on m1 macs.

[neon lily]

The VST must be compiled in the same architecture as OBS

[hybrid matrix]

https://obsproject.com/logs/OMIfTOEknkYHukiI

[fading hare]

⚠️ Warning

• High Audio Buffering

ℹ️ Info

• macOS 13.4 (OK)
• 1.3% Rendering Lag
• 1.2% CPU Encoder Overload

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[hybrid matrix]

I have been receiving an encoder overload on my past two streams. How can I correct the high audio buffering it is warning about?

Or is there something else I need to fix?

[hybrid matrix]

which of these should I use? I am currently using x264 and am having the issues listed above. could someone please assist?

[spark niche]

I recommend H264 hardware encoder.
HEVC is same quality but a smaller file size, editors may not have support for it.
AV1 is supported on YT if I recall, but nothing beyond that as far as streaming.
X264 is your CPU (software encoder)

To add, I believe AV1 has a higher system load? Though I could be wrong on that

[hybrid matrix]

Thank you! I have changed that and it is now on H264 hardware. Is there anything else you recommend I change based on my log?

[spark niche]

Unfortunately no. I will have to wait for a macOS expert on that. I don't use Mac so don't want to cause issues.

[forest axle]

hi. you should probably update to macOS 13. macOS screen capture isn't enabled in OBS 29+ because of the amount of issues that exist on monterey with it. that's probably the culprit. i would update both macOS and OBS. or, alternately, if you need to stay on macOS 12, you can use the deprecated window capture or display capture source

[forest axle]

everything else looks more or less fine, using the hardware encoder will go a long way toward increasing performance. it should solve your issues

[main flame]

Hi, can someone help me set-up my OBS so I can record screen video and audio but have audio on low volume or completely off so it does not disturb me while I work. I still want to capture the audio but don't want to listen to it while I am recording it. I tried Blackhole but are having difficulty setting it up. When I record the audio does not come through.

[neon lily]

What version of macOS do you have @main flame?

[proven parcel]

Hello! I have a question about my recording. I’m trying to get my recordings but it’s like a mkv? Or something like that? How can I see my recordings? I don’t know if my explanation makes sense

[fading hare]

OBS Studio recordings can be found by selecting File > Show Recordings. The output path can be changed under Settings > Output.

[plush ferry]

mkv files can be opened in VLC Player

[brazen hornet]

What is better : High quality or "inditstinguishable" quality ?

[plucky zenith]

there's no "better", depends on what you want.
Indistinguishable is higher quality, High is smaller file size

[brazen hornet]

yes i mean higher quality

inditstinguishable quality is higher ?

[plucky zenith]

yes

[brazen hornet]

is that highest quality ?

[plucky zenith]

no it's not the absolutely highest quality, but it's the reasonably highest one

[brazen hornet]

how can i make it higher ?

[plucky zenith]

also why are you in this channel? you're on windows

[brazen hornet]

by mistake

[brazen hornet]

?

[forest axle]

trying to debug the sonoma SCK slowdowns in OBS since i couldn't reproduce them in my own app. seems like some of the oddness has to do with SCK in OBS wanting to scale window captures to obscene sizes...this is the size that my xcode window "wants" when added as an SCK source, which is absurd since its actual native resolution is maybe closer to 2000x1000 it's actually 3456x2158, so exactly 4x retina scale here

further, it's actually rendering the window at 4x scale, and not just scaling up the native size. so it's like SCK, or possibly windowserver, thinks it needs to render this window at 4x the resolution it needs to

[forest axle]

yeah, seems like screen_stream_video_update is receiving sample_buffers from SCK of ever-increasing dimensions...have yet to puzzle out why

[forest axle]

it goes in .5x increments

from 1x to 1.5x to 2x (correct), then 2.5x and so on up to 8x

on paper i don't even understand why this causes a drastic slowdown of the entire system and presumably windowserver. sure, it's trying to render a very huge window, but we should have the resources for that. it also stops at 4x for some reason

cc @west cypress

[forest axle]

simultaneously, windowserver memory use balloons from like 1.7gb to over 5gb, and crashes back down when the capture is canceled (which makes sense)

[proven parcel]

Thank you! I have another issue tho, my OBS freezes after streaming for a while. I am not sure if it’s because I screenshare with my Apple TV but I wanted to know if there is a solution to this?

[karmic stratus]

I have OBS set up to look for an image called image.jpg which can be overwritten based on different triggers. I tried to set up something similar with videos, but when the trigger changes the video, the video layer on OBS just freezes and doesnt load the new video. Am I missing a preference or something?

[grizzled night]

In the media source properties, enable " Close file when inactive"

[karmic stratus]

thanks. I thought I tried that, but I will try again

[forest axle]

what type of source is freezing?

[neon lily]

I imagine the screen capture, because starting airplay shakes up the displays internally

[proven parcel]

My whole screen freezes, my main monitor( I use a macbook)

[forest axle]

originally you said your OBS was freezing, what precisely do you mean? you don't mean that your actual entire physical screen is freezing, do you?

[proven parcel]

Sorry yes, that’s what I meant

[forest axle]

if your entire display is freezing, that's not going to be an OBS issue. that's a macOS issue

[pliant ether]

hello everyone! I just downloaded obs studio but for some reason after setting it up, I cannot see any recording on my screen. Now when I am tying turn it off, that's also not happening. I think it got freezed. Can anyone help me on this? TIA

[marble forge]

https://obsproject.com/logs/mDsiBTwuNJR5oDux

[fading hare]

🛑 Critical

• MP4/MOV Recording
• 59.2% CPU Encoder Overload

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• macOS 13.5 (OK)
• Non-Default x264 Preset
• 2.4% Rendering Lag

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[deep fulcrum]

They are universal binaries with 2 architectures; 64bit bundle x86_64 and bundle i386

Is this specifically a limitation of OBS that’s waiting for proper implementation, or a system wide macos limitation? I use arm64 builds of FL studio or Adobe Audition and they run these VSTs fine.

[warped mica]

You'd need a universal binary that includes arm64 / aarch64

It might be possible to build a universal VST loader process that then communicates with the host application, that could be what FL Studio or Adobe Audition are doing. However I don't believe that's on the radar for OBS.

[deep fulcrum]

I should be able to see that in activity monitor, shouldn’t I?

You are right, they use an intel hosting service

[neon lily]

Yeah, two Intel binaries won’t help here. Like I said, you must match the OBS and VST architecture

You could use the Intel version of OBS

It’s still very performant on arm64 given much of the work can be offloaded to the GPU and hardware encoder anyway

[deep fulcrum]

I think this is actually a macos built in module, I wonder if maybe it wouldn’t be as complicated as it sounds to implement to OBS? Carla (open source) does this.

[neon lily]

I believe someone is working on a Carla-based VST 3 plugin for OBS

[deep fulcrum]

Just so you can see what I'm talking about

[warped mica]

We're working with the Carla developer on improved VST support, yes.
It could be that that just happens to fix this problem, but I do not know that.

However, no ETA on when that's ready.

[neon lily]

I would also point out that is a dedicated team working on a specific task

How easy something is to implement comes down to a project’s priorities at any given time, who is working on what feature, how many people etc

[deep fulcrum]

Yeah that's fair I understand.

[deep fulcrum]

I wanted to use the Carla VST in OBS thinking that would already be what you described here, but the plug-in window doesn't show when clicking the button

Which is odd, since it seems like the VST has an arm64 architecture

I get this error: VST Plug-in: Can't support edit feature. '/Library/Audio/Plug-Ins/VST/carla.vst'

What is "edit feature"?

[steady talon]

hi

[viscid junco]

I'm finding a different problem now. After about 10 min of streaming to Youtube the video freezes in the stream. The sound continues normally though. Here are the help log files from OBS for the problem. Could someone take a look at them for me and see what's going on?

https://obsproject.com/logs/W8mxVz8Oi3RkNWX1

[fading hare]

ℹ️ Info

• macOS 13.4 (OK)
• 0.2% Dropped Frames

Hardware Check

Intel Core i7-10700K @ 3.80GHz - OK! / Radeon Pro 5500 XT - OK!

[viscid junco]

AFter this freeze event happens, none of the screen capture audio is audible. Only mic audio.

[paper anvil]

why cant I record my screen audio at all

[fading hare]

Current versions of OBS Studio running on macOS 13 (Ventura) or later can capture desktop and app audio using the macOS Screen Capture source.

On older versions of macOS and/or OBS Studio, you must use an external audio app to capture desktop and app audio.

For more information, see the macOS Desktop Audio Capture Guide.

[forest axle]

do you have a consistent way to reproduce the freezing? unfortunately macOS screen captures occasionally freezing is a known issue. if you have a consistent way to reproduce it, it may be a different issue though

if it's totally frozen, the way to resolve it without restarting is:

1. open activity monitor
2. search for "replayd"
3. kill the replayd process (select it, and hit the X icon along the top bar, and force quit)
4. macOS screen capture source should restart, may require adjusting the properties

[rapid swallow]

Hey guys, i'm finding a different problem with my OBS Studio now. Can someone help me?

My image is not showing on the screen. When I share the screen in a recording, the square where my webcam should be is completely black. But it works normally in other apps. What shoul i do?

That is my URL log, testing this error: https://obsproject.com/logs/istx85OjgB4ROXlv

[fading hare]

🛑 Critical

• MP4/MOV Recording

ℹ️ Info

• macOS 13.5 (OK)

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[west cypress]

Sounds like an OBS side. requesting sizes and the system uhh just doing whats asked of it?

[forest axle]

i didn't see any point where OBS was setting the size any larger than the sizes that SCK was delivering though. rather, it's SCK that's coming back with the larger sized buffers for unclear reasons

seems like on the first frame, SCK delivers something at 1x scale. so for a 3456x2160 window, the first frame is 1728x1080. then a frame or two later, SCK comes back with something 3456x2160 (correct) and OBS adjusts in response. then for some reason it just keeps growing

the sample app doesn't do any dynamic adjusting of SCStreamConfiguration in response to window resizing, which may be why the issue doesn't appear there (after fixing the app)

[polar plank]

I am trying to record my desktop audio, however when I go to enable desktop audio, there are no options for me to click. What do I do?

[fading hare]

Current versions of OBS Studio running on macOS 13 (Ventura) or later can capture desktop and app audio using the macOS Screen Capture source.

On older versions of macOS and/or OBS Studio, you must use an external audio app to capture desktop and app audio.

For more information, see the macOS Desktop Audio Capture Guide.

[forest axle]

i also just noticed this, but trying to window capture music.app instantly freezes music.app. i thought that the issue didn't occur in music.app, but it was actually just that music.app was freezing instantly so presumably it couldn't respond to requests to render at different scales. i think it occurs for all windows

the issue also only occurs if windows get above a certain size, but the size required to break it depends on the application and window. further, shrinking the window again sometimes un-breaks it and causes the window to capture and render stably at the normal 2x scale again. im guessing this is almost certainly an issue somewhere in either SCK or windowserver

i'll put all this in my feedback (FB12326079) as well. just figure it doesn't hurt to get more visibility

[main flame]

Need help with audio settings. The Global Audio Devices Desktop Audio is Disabled and I have no other choices there , how do I fix this. Here are my Audio MIDI Settings

[fading hare]

Current versions of OBS Studio running on macOS 13 (Ventura) or later can capture desktop and app audio using the macOS Screen Capture source.

On older versions of macOS and/or OBS Studio, you must use an external audio app to capture desktop and app audio.

For more information, see the macOS Desktop Audio Capture Guide.

[west cypress]

Are you still on Seed 1?

[forest axle]

nah i'm on beta 4

not the absolute most recent, but the first beta 4

[olive urchin]

how do i fix this?

it even when i center it, it keeps going to the cornewr

[forest axle]

what version of macOS are you on?

[wide shore]

Hey guys I’m not very well versed in computers and software in general but I bought a capture card to stream on twitch and every time I add video capture card but one crashes. Is there anyone who can help me with this issue?

[tulip crown]

Excuse me, what if the latest obs does not support desktop video capture for macos12?

[fading hare]

The currently-supported version of OBS Studio (29.1+) runs on macOS 11 Big Sur and higher. Older versions are no longer supported.

• if you see the "corrupted image" issue (A) or the prohibitory symbol (B), you must download an appropriate older version of OBS Studio for your version of OS X/macOS.
• if you are running macOS 11 or higher but still see the prohibitory symbol (B), you have downloaded the Apple Silicon version but have an Intel Mac. Download the latest Intel version of OBS Studio

[tulip crown]

My computer is a MacBook2016, the system is macos12, but the video capture prompt must be macos13

[fierce rock]

Yup, looks like Screen Capture is a macOS 13 thing.

[tulip crown]

Yes, should I download OBS Studio 29.0.2?

[neon lily]

No

Use the latest OBS

macOS Screen Capture is disabled on macOS 12 for a reason, it’s buggy

[tulip crown]

My prompt here requires macos13

[neon lily]

Fairly sure anything that runs 12 can run 13, so we recommend upgrading to macOS 13

[tulip crown]

I see, but unfortunately my macbook2016 can't be upgraded to macos13

Thank you very much for your help

[neon lily]

At any rate, use the latest version of OBS and use window capture and display capture sources

[tulip crown]

Well, thanks again～

[pine widget]

I have a MacBook Pro 2016 with no GPU and all footage recorded is unwatchable from how low the frame rate is. No mater what settings I use

Does anybody know what settings I should use?

[neon lily]

"with no GPU"

There's no such thing

But let's see what settings you're using

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[pine widget]

I mean no dedicated GPU

just IGPU

[neon lily]

That's fine, a dedicated GPU wouldn't make any difference

If you send the log following those instructions above, I can see what settings you're using and suggest something better

[pine widget]

Okay will in a bit

https://obsproject.com/logs/VgCGNxOTv79jYgOY

[fading hare]

⚠️ Warning

• Wrong YUV Color Range

ℹ️ Info

• macOS 13.4 (OK)
• No Output Session

Hardware Check

Intel Core i5-7360U @ 2.30GHz - Below cpu encoding requirements / Intel Iris Xe - Possible bottleneck

[pine widget]

my goal is to record at 1080p 60 fps but was just tesing with 720p 30

[fierce rock]

Not that I can help much, but... you skipped steps 2 and 3

[pine widget]

yeah was just a bit lazy and using a old recording since i kind of quit using obs

[fierce rock]

There was no recording at all in that log, which is what Feets will need.

[pine widget]

oh sorry

sorry just got to setup my capture to my ps5 and stuff

https://obsproject.com/logs/TtMX3pB7MoyzGRkN

[fading hare]

🛑 Critical

• MP4/MOV Recording
• 12.0% Rendering Lag
• 19.7% CPU Encoder Overload

⚠️ Warning

• Wrong YUV Color Range

ℹ️ Info

• macOS 13.4 (OK)

Hardware Check

Intel Core i5-7360U @ 2.30GHz - Below cpu encoding requirements / Intel Iris Xe - Possible bottleneck

[pine widget]

that was legit just recording crome

My issue is dropped frames

[neon lily]

It’s not dropped frames, it’s skipped frames

If you're just recording, follow these steps:

1. OBS Settings -> Output -> set it to Advanced
2. In the Recording tab, set the following:

• Video Encoder: Apple VT H264 Hardware Encoder
• Rate Control: ABR
• Bitrate: 15000 kbps for 1080p@60 or 7000 kbps for 720p@60 or 3000 kbps for 720p@30

3. Try a test recording, see how it looks

@pine widget ^

[pine widget]

Thanks so much for the help, I’ll try those soon

It worked!

[verbal kindle]

Hi all - I know this should be a super simple thing to work out… but I’m new to it all;

I want to record at a scale of 720 as I don’t think my machine is super great. How do I make sure that is enabled?

Is it a rescaled output via the recording tab? 1280x720?

[plucky zenith]

no, do it in settings > video, change the "output resolution" to 720p

[verbal kindle]

Thanks @plucky zenith - and that’s 1280x720 right?

[plucky zenith]

yes

[verbal kindle]

Thanks! 👍

[marble forge]

i accidently did something this happened what do i do?

[forest axle]

you broke everything!

just kidding. just hit view->reset UI

[forest axle]

@pearl yacht hey thanks for taking a look at the hotkey thing. can i ask what your test setup looked like? i was trying to reproduce your results, since on my system i was seeing different behavior, but then my hotkeys broke entirely with OBS out of focus while i was testing and i started questioning my whole reality. are you running from the debugger? with just input monitoring permissions? on master?

or something else

[pearl yacht]

I just build it locally and run it

but I have codesigning set up, so the permissions stick

and I don't have input monitoring enabled, just accessibility (that's required for hotkeys when OBS is not in focus)

then I use that breakpoint config to get started

and this one for hotkeys triggered when OBS is not in focus

[forest axle]

ah ok that's probably why mine broke midway, i forgot to re-add accessibility when a line changed. i should probs set up code signing so thats less of a pain. yeah those are the functions i was looking at as well. thanks

[pearl yacht]

yeah accessibility is required for the second use case

I think I also know why push to talk only works why out of focus, I just need to find the exact piece of code that is responsible

my main hunch is that Qt doesn't understand "key held"

and once the press is consumed, it thinks the key isn't pressed anymore

[forest axle]

yeah well that was what i was going to post about, on my end it doesn't work even with OBS out of focus

[pearl yacht]

even though macOS still dutifully tells Qt "key is down"

[pearl yacht]

yeah might try again with accessibility permission granted

[forest axle]

yeah i'm going to take a closer look and ill put my findings in the thread

[pearl yacht]

ugh.. I think I debugged this issue months ago, hence why it felt so familiar

it's not Qt, it's us 🙈

[forest axle]

sanity check. setting a push to talk hotkey on an audio input source should immediately lower its volume to zero once it's applied, right? because that's not even happening on my end

and should it show the mute icon while at idle?

[pearl yacht]

that depends, you can mute a source that has push to talk enabled

because those are two separate things

[forest axle]

i just mean, add a blank audio input source. then settings->hotkeys, add a PTT hotkey for it

what happens

i can't get PTT to do anything whatsoever on my system, regardless of focus, and it's quite confusing

(or push-to-mute)

[grizzled vortex]

obs is not loading

[vital dagger]

Guys, does anyone have any idea of to check why my stream is dropping frames (network) I do every type of test and my connection is stables ATLEAST 600 mps down atleast 20/25 up

[vital dagger]

Yet I’m STILL just dropping frames. If anyone has anything I can run / any apps I can try or anything I can check specifically with my isp , I would really appreciate it.

Maybe any terminal commands I can check ? Idk man it’s just infuriating

I’m on hard wired as well

[olive urchin]

why is obs running so slow? It uses up so much memory now and it never used to do this.

What youre seeing is literally how it is like to use it

[warped mica]

This is a bug in Sonoma

As far as I can tell at least, this looks like the known issue

Only happens with the Window Capture mode

So to fix it, go back to Ventura

[shy cloak]

Hey y’all! Received an Elgato capture card and using OBS on a MacBook Pro (M1). All works well, but when ending video and finding it, OBS saves it under the Canva App.

Yes, the graphic design app. When I click on the file it redirects me there where it plays the video but cannot edit/adjust anything. Is there a reason this isn’t saving directly as a clip?

[forest axle]

it's saving as a clip. your issue is that the "canva" app has registered itself as the default handler for .mkv files

you'll want to right click one of those files, select get info, then under "open with", select your media player (if it's .mkv, you'll need VLC or something that isn't quicktime player). then you can hit the "change all" button to make that the default application that will open that file

[shy cloak]

Makes total sense and got it all set! Was very confused seeing that app lol. Thank you!

[limpid tendon]

i accidentally hit something and its all zoomed out! how do i fix this??

[hybrid matrix]

hello! I sent this log a few days ago and was recommended to change my settings to H264 hardware (which I did). I just finished a stream early due to still experiencing encoder overloads. Could someone please assist?

[pine widget]

Can you send a screenshot of your settings?

[pine widget]

Your nitrate is way to low

I mean bitrate

[hybrid matrix]

would that cause an encoder overload? What should it be set to?

[pine widget]

It won’t cause a encoder overload but it will make your stream much smoother

Try 5,000

[hybrid matrix]

okay! I'll change that

what should I do to fix my encoder overload?

[pine widget]

And try h265

As the encoder

[hybrid matrix]

?

[pine widget]

Better encoder

Your using h264

[hybrid matrix]

are with an obs volunteer or are you just lending general advice?

[pine widget]

Just general advice

From my experience

[hybrid matrix]

I was just told to have it set to h264 in this server. Could I please get some assistance from an OBS volunteer?

[pine widget]

Or h264 doesn’t really matter

[hybrid matrix]

okay, could someone please assist me based on my log?

[fading hare]

ℹ️ Info

• macOS 13.4 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[hybrid matrix]

https://obsproject.com/logs/3cuXXAJOfC4qlqhd

[fading hare]

🛑 Critical

• Max Audio Buffering

ℹ️ Info

• macOS 13.4 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[hybrid matrix]

Why would it say that my thanks for watching scene is an affected source, potential cause for 'max audio buffering'

[pine widget]

Are you streaming on the same pc that you are you are using to game? If you game

[hybrid matrix]

I play switch games

[pine widget]

Are you using a capture card?

[hybrid matrix]

yes

[pine widget]

To stream it

[pine widget]

What one are you using

[hybrid matrix]

el gato hd60 s+

[spark niche]

If you are not having audio issues, then you can most likely ignore the max audio buffering. Also your previous log had no output session, so it will not show any encoder overload if OBS logged any.

[hybrid matrix]

I am having audio issues. my audio was just cutting out in my last stream. apologies about the last log I just put that in there. the most recent log was this and it was still stating I had audio issues:

[hybrid matrix]

this one ^

I was recommended to change my video encoder, which I did, but I'm still experiencing issues

[spark niche]

First question, where are you streaming?

[hybrid matrix]

YouTube

[spark niche]

Have you tried reducing your resolution to 720p? And seeing if you still have encoder overload? Generally 2500, heck even 5000. Are not enough to stream 1080p effectively unless if it is a slow movement type of game with moderate graphic detail.

[hybrid matrix]

is it really not possible to fix this issue without reducing my video quality? I value high video quality

[spark niche]

I will just let a macOS expert assist you, apologies.

[hybrid matrix]

https://obsproject.com/logs/cV8iVJ0WPLjXu1oX

[fading hare]

⚠️ Warning

• High Audio Buffering

ℹ️ Info

• macOS 13.4 (OK)
• 1.2% Rendering Lag
• 0.2% Encoder Overload

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[hybrid matrix]

I just ran another stream to test. could someone please assist?

[olive urchin]

Does anyone have the black screen and top left position problem?

[carmine holly]

So I finally caught 720p 60 FPS no issues but then an hour into stream, OBS gave an error saying "encoder overloaded!" so I fkn quit with this mac I'm going to just build a REAL pc & call it a day LOL ffs

[vale orbit]

https://obsproject.com/logs/umHfuicx069KLyuB

[fading hare]

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• macOS 12.6 (OK)
• 2.4% Dropped Frames
• 0.8% Rendering Lag
• 0.1% CPU Encoder Overload
• Stream Delay

Hardware Check

Intel Core i5-5250U @ 1.60GHz - Below minimum requirements / Intel HD 500 - Below minimum requirements

[vale orbit]

someone please help me

[forest axle]

heyo. so you aren't actually seeing a meaningful amount of rendering lag or encoder overload. can you show us what the lag you're seeing looks like, i.e. with a clip or a link to your vod? i'm suspecting the source of what you're seeing is something else

[vale orbit]

i tried doing the non standard aspect ratio

and its not there

[forest axle]

sorry, can you describe your issue in more detail? you're very close to 16:9, but not exactly there. what are you seeing that you aren't expecting to?

[vale orbit]

it said to add 16:9

[forest axle]

that would be 854x480. you're at 852x480

[hybrid matrix]

https://www.youtube.com/live/A7xoEIJanRE?feature=share

Example at 50:21

This happened a few times during stream but this one was pretty obvious and had to end it after that

[vale orbit]

no im at already 854x480

https://obsproject.com/logs/UJYQO5tg2ox0iaP7

[fading hare]

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• macOS 12.6 (OK)
• 2.4% Dropped Frames
• 0.8% Rendering Lag
• 0.1% CPU Encoder Overload
• Stream Delay

Hardware Check

Intel Core i5-5250U @ 1.60GHz - Below minimum requirements / Intel HD 500 - Below minimum requirements

[forest axle]

your base resolution is 854x480, but your output resolution is 852x480. in settings->video, make sure they both match

[forest axle]

hmmm

[vale orbit]

It’s been already matching

[forest axle]

the thing is it seems to look fine most of the time. trying to think what might cause something like that. what seems more severe to me is what happens at like 56:30 where your mic cuts out completely for multiple seconds as well. lookin over your log again

[hybrid matrix]

Yeah, this has happened in a previous stream as well so it’s a consistent issue at this point. It’s really distracting for folks in stream

And I just want to note that I saw the encoder error multiple times tonight during stream. That was just the one where all of chat was really saying something and my views dropped

[forest axle]

does that youtube link correspond to the most recent log you posted?

[hybrid matrix]

This one does. I don’t think I copy/pasted it correctly. The most recent was a private stream I did immediately after to test

[forest axle]

that one has no output, so i think you have the wrong log there

[hybrid matrix]

Okay. So yeah the most recent was the test but all three of the logs I’ve shared seem to say that I’m having an audio buffing issue

[forest axle]

yeah. so, high audio buffering is an issue that happens when your CPU load is high, but that only leads to latency. it shouldn't lead to any audio actually cutting out or problems like that. or if it does, those errors should appear in the log separately

[hybrid matrix]

Am I able to still get the log for the stream I provided the example for?

[forest axle]

you may be able to...

!manuallog

[fading hare]

Please manually upload your log file.

(Windows)

1. Press WinKey+R to open the Run dialog
2. Paste the following into the box and hit OK: %APPDATA%\obs-studio\logs
3. Find the desired log file (usually the latest) and drag/drop it into this channel.

Linux logs: ~/.config/obs-studio/logs
macOS logs: ~/Library/Application Support/obs-studio/logs

[hybrid matrix]

I thought I had by selecting “current log” immediately after that stream. That’s what I copy and pasted

[forest axle]

if you go to finder, hit command-shift-g and paste that last line in, that will take you to the logs folder. then you'll want to find the one with the timestamp that corresponds to your stream

if you restarted OBS or something, it will create a new log, so you may have just missed it

i'm currently guessing that your errors are a device issue and not strictly an OBS issue. but having the log that corresponds to that stream will help narrow things down

[hybrid matrix]

Okay one moment please

[hybrid matrix]

paste the line in where?

[forest axle]

when you hit command-shift-g in finder a text box will pop up and you paste it in. or in OBS you can do file->show settings folder and then navigate to the logs folder

[hybrid matrix]

I'm confused on what I'm supposed to do with the txt file

[forest axle]

oh, just drag and drop it in here is fine

[fading hare]

🛑 Critical

• Max Audio Buffering

ℹ️ Info

• macOS 13.4 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

⚠️ Warning

• High Audio Buffering

ℹ️ Info

• macOS 13.4 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

ℹ️ Info

• macOS 13.4 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[hybrid matrix]

this is the log right before I made the test stream

[forest axle]

unfortunately none of those have output, so none are the log from that stream

[hybrid matrix]

I copied and pasted the last three logs. It isn't possible for it to be an earlier log

[forest axle]

yeah it must have just got eaten unfortunately. hmm

[hybrid matrix]

the test stream is the best I have rn unfortunately

[forest axle]

i'd still speculate that it's a device issue, since there's nothing in the logs you've shown with output that would indicate audio cutting out for extended periods together with large frame drops

[hybrid matrix]

and this one ^

[forest axle]

you have an hd60s+, what is your microphone? and how are they connected to your mac? is there a USB hub in between, or connected directly?

[forest axle]

yeah, this one looks fairly normal as well, a pretty nominal amount of encoding lag for your settings and nothing about audio dropping out

[hybrid matrix]

I use a blue yeti. I plug it into my usb hub that is connected to my mac air and my external monitor is plugged into that same usb hub

[forest axle]

does your capture card (the hd60s+) also run through the hub?

[hybrid matrix]

yes it does. my capture card usb is plugged into the hub and then the hdmi is plugged into the external monitor

[forest axle]

ok, that seems fairly clear cut then. the issue is almost certainly the hub. both the microphone and the capture card feeds are dropping out simultaneously, and OBS isn't reporting any issues

[hybrid matrix]

https://www.youtube.com/watch?v=pXB9JTP2Nuw&t=2654s

[forest axle]

what type of usb hub is it?

[hybrid matrix]

9:20 timestamp

another example I just randomly decided to try to find

a lention

[hybrid matrix]

this is both audio and visual

[forest axle]

yeah that definitely looks like the hub is the culprit

looks pretty cheapo too, makes sense

[hybrid matrix]

would that really impact both the audio and visuals?

yeah it was cheap. I was annoyed that my expensive computer only had one usb 😐 lol

actually wait it has NONE

[forest axle]

if you're on an m1 air you should have two usb-c ports

[hybrid matrix]

lol sorry not relevant. if that's the definitely the issue I'll purchase a new one

[forest axle]

yeah, i'd recommend you get a thunderbolt certified one at least

ideally, your devices would be connected directly to your machine with a thunderbolt cable without any hubs, but if that's not possible, you definitely want a thunderbolt certified hub that looks legit

[hybrid matrix]

the two outlets on my mac air aren't enough. I need to plug in my mouse, keyboard, microphone, graphics card, and connect it all to my external monitor

[forest axle]

yeah with the air you're definitely somewhat limited

if the hub is proper thunderbolt and specced for all your devices, you shouldnt have any issues though. the computer itself is definitely fine for what you're doing

[hybrid matrix]

okay, thanks for the advice I'll go pick one up tomorrow! fingers crossed

[forest axle]

👍

[hybrid matrix]

sorry, but could you send an example of one that you mean?

[forest axle]

of a thunderbolt hub?

[hybrid matrix]

yes please

I ask because these look like my current one?

https://www.amazon.com/LENTION-Multi-Port-Compatible-Thunderbolt-Chromebook/dp/B07FNH5Y84/ref=asc_df_B07FNH5Y84/?tag=hyprod-20&linkCode=df0&hvadid=366288502003&hvpos=&hvnetw=g&hvrand=13503988774422915233&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9022871&hvtargid=pla-803014264936&psc=1&tag=&ref=&adgrpid=74513439485&hvpone=&hvptwo=&hvadid=366288502003&hvpos=&hvnetw=g&hvrand=13503988774422915233&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9022871&hvtargid=pla-803014264936

[forest axle]

i haven't really shopped for one, but i think something like this should be fine https://www.amazon.com/CalDigit-Thunderbolt-Portable-Charging-Ethernet/dp/B079H4WTR4

[hybrid matrix]

ugly link. this is what I have

I don't understand what's the difference?

[forest axle]

the key word to look for is thunderbolt 3 or 4 'certified', which means that the actual connection to your computer can deliver 40 gb/s speeds

in yours it vaguely mentions thunderbolt but if you look closely it only mentions actually supporting usb 3.0 speeds to your computer

which is only 5 gb/s

[hybrid matrix]

I see. Okay, I'll look around for one that is thunderbolt certified

[forest axle]

the one i linked is also sold on apple's website which generally is a good indicator that it will do everything it says it will, and then you can just find a cheaper listing wherever

[hybrid matrix]

sorry, but just to clarify. changing the usb hub will remove the encoding overload messages I've been receiving while streaming?

replacing it will cost a bit so I just want to be sure

[neon lily]

The amount of encoder overload you're seeing is negligible

[forest axle]

i'm not sure why exactly you'd be seeing those messages, but i can almost guarantee it will solve the issues in your vods, since those are almost certainly not due to encoder overload, and as feets said, the amount you're seeing is very small

i've heard of other cases where OBS/VT will raise that message even if the encoder is not actually dropping frames, and with your settings, there's basically no situation where you should see the encoder drop a meaningful amount of frames

[hybrid matrix]

okay, thank you I very much appreciate your help with this

[forest axle]

yeah no probs, good luck, let us know if you hit any other issues

[marble forge]

i accidentally dragged something can someone help me make the screen bigger

[fading hare]

Docks in OBS can be managed from the Docks menu in the main OBS window.

You can toggle docks on and off, or lock or unlock docks to prevent moving and editing, as well as add custom browser-based docks here.

You can also reset the UI from this menu to return your docks to their original state (Docks > Reset Docks).

[marble forge]

tanks bot

https://obsproject.com/logs/b2HwY7ny6CiPB2MX

[fading hare]

⚠️ Warning

• Non-Standard Aspect Ratio

ℹ️ Info

• macOS 13.5 (OK)
• No Output Session

Hardware Check

Apple M2 (not in benchmark DB) / Apple Apple M2 (not in benchmark DB)

[limpid tendon]

Bumping this since its still not resolved

[neon lily]

Could you take a full screen screenshot? I can't tell what the issue you're having is

(That's Shift-Cmd-3)

[limpid tendon]

I usually use shift 4

[neon lily]

I know, which is a partial screenshot. I want to see the whole screen.

[limpid tendon]

I know i was just saying

I left clicked something and didnt realize till it was zoomed out

[neon lily]

My first guess is that your base resolution has changed

Can you show OBS Settings -> Video?

Oh yeah, that's it. You resized the base resolution to the size of one of your sources, probably an image

Set the base resolution to whatever it was supposed to be, likely 1920x1080

[limpid tendon]

Thank you!

[cunning minnow]

Snap Camera that anymore correct i do remember before i use that for video capture device before work but now anymore. if that correct before ? i do remember that. oh well anymore.

i have a question i use that obsproject.com/forum that none one answer. mean that only obs communnity that one ? i get confuse. hmmm

[grizzled night]

It's either there, or in this discord server. Typically you'd get more answers here than on the forums, as more people are active here.

[violet ember]

Is there a way i can play music in the background of my streams on obs to liven it up a bit?

[grizzled night]

!macaudio if you play music from a different app, then do this to capture audio. otherwise you could use media/vlc source in obs to play music

[fading hare]

Current versions of OBS Studio running on macOS 13 (Ventura) or later can capture desktop and app audio using the macOS Screen Capture source.

On older versions of macOS and/or OBS Studio, you must use an external audio app to capture desktop and app audio.

For more information, see the macOS Desktop Audio Capture Guide.

[lilac topaz]

Hi, I need advice on the podcast, I have a photo presentation made, either I put trailers for various events or maybe photos of the guests. It is made from a classic presentation and the background darkened by some percentages... I would need advice or a kick on how to do it the same way but using videos. I had the assumption that I would do it using Vlc media, but when I put all the videos there, it played one small, the other 3 times larger than the screen, etc.. is there somewhere to set the maximum dimensions and to align the videos to the center of a selection and then only on the keyboard or using streamdeku switched videos? like next video and back to previous video?

[grizzled night]

^ answered in #plugins-and-tools message

[fair beacon]

hey i havent streamed for a while, and im still in OBS 27. Is the latest version stable for OSx Monterey?

[fading hare]

The currently-supported version of OBS Studio (29.1+) runs on macOS 11 Big Sur and higher. Older versions are no longer supported.

• if you see the "corrupted image" issue (A) or the prohibitory symbol (B), you must download an appropriate older version of OBS Studio for your version of OS X/macOS.
• if you are running macOS 11 or higher but still see the prohibitory symbol (B), you have downloaded the Apple Silicon version but have an Intel Mac. Download the latest Intel version of OBS Studio

[warped mica]

Yes

[fair beacon]

Thanks! Do you also recommend updating to the latest MacOS? im always a bit worried when upgrading to new ones as i always overthink that it might affect performance for my OBS or something

[grizzled night]

what mac model do you have?

[fair beacon]

16in 2019 Intel i7 with 16gb of ram

[grizzled night]

i'd say the benefits of the latest macOS is really good, and you have an i7 anyways

you get access to macOS Screen Capture on OBS

so yeah

[fair beacon]

oh you think this model can handle the latest updates? im honestly unfamiliar with how it is now because i remember back then that new updates cause a lot of problems for older macs

[grizzled night]

not really sure on performance difference of the OS itself, but the new macOS Screen capture is much more efficient on obs

if apple store lets you update, then i'd say yes

i7 after all

[fair beacon]

and how does the MacOS screencapture help with OBS?

[grizzled night]

should be good enough

[fair beacon]

sorry for the noob question 🙈

[grizzled night]

https://obsproject.com/kb/macos-screen-capture-source

and it uses less resources afaik

[fair beacon]

thanks ill check it out 🙏

[grizzled night]

without that, you'd need virtual cables for desktop audio

which is a pain in the ass on mac, as there is no way to choose an output device for most apps

[fair beacon]

so no more need for third party apps like black hole?

[grizzled night]

yep

[fair beacon]

ohhh nice nice! i think ill try to upgrade my OS now too 😄 was just worried that i7 might be rusty for the latest

[grizzled night]

nah

my 2011 imac can run ventura haha

which has a very old i5

[fair beacon]

thank you! im downloading now 😄

[grizzled night]

np

[fair beacon]

Hello again! how can i connect my iPhone camera so i can stream my traditional drawing process on my streams on macbook? Do i need any third party apps for that?

[silk sky]

cant multy stream kick or youtube with resteram io

[zenith estuary]

I have some good news, turns out my problems were with my cheap capture card. I found that out by borrowing my Dad’s capture card, and the problems I had with the previous one stopt

[cunning minnow]

OH see got it wow now understand that thanks for clarify hmmm.

[naive yew]

why is the screen capture always too big even when i reset the transform

theres no way to make it fit without manually resizing it

[trim dock]

if you put your controls in separate windows how do you get them back?

[pseudo warren]

MacOS Version- 10.15.7
Issue: After I record my OBS Audio (just 5 seconds of talking) I watch it but here's the problem: After one second, the sound is slow, and glitched. But once I insert the file into Discord, it's normal, or insert into a editing app. How do I fix it?

[neon lily]

Don't reset it, fit it to window

[fading hare]

Docks in OBS can be managed from the Docks menu in the main OBS window.

You can toggle docks on and off, or lock or unlock docks to prevent moving and editing, as well as add custom browser-based docks here.

You can also reset the UI from this menu to return your docks to their original state (Docks > Reset Docks).

[neon lily]

What are you watching your video in?

[neon lily]

Take a look at this: https://obsproject.com/kb/smartphone-camera-guide

[pseudo warren]

Quicktime

[fading hare]

If you are having problems with playing content created by OBS Studio in Movies & TV or QuickTime Player, this is because the media player does not have proper format support. This causes missing video, audio, or for the file to not open at all.

We recommend VLC Media Player for better, accurate format support. Like OBS Studio, VLC Media Player is a free and open source project.

[forest axle]

hey feets, does push to talk or push to mute for audio sources work for you

with OBS out of focus

[neon lily]

I dunno

Never used it

I can't even get it to work in app, let alone out

[forest axle]

ok good, that actually agrees with my system

it's broken for me but not pat

do normal hotkeys work for you with OBS not in focus?

ie mute and unmute

[midnight pewter]

Hey i'm looking for help because when I try to set my desktop audio to my headset there is no option for it

[forest axle]

and do you have accessibility perms granted

[fading hare]

Current versions of OBS Studio running on macOS 13 (Ventura) or later can capture desktop and app audio using the macOS Screen Capture source.

On older versions of macOS and/or OBS Studio, you must use an external audio app to capture desktop and app audio.

For more information, see the macOS Desktop Audio Capture Guide.

[neon lily]

No idea, I don't use hotkeys

[forest axle]

oh, were you responding to someone else before

would appreciate if you have the time to test, no worries if not though

[neon lily]

No, I was replying to you

[midnight pewter]

I followed the ventura 13 steps but the issue still isn't fixed

i fixed the issue but even though im on the ventura version it only worked with vb cable

[steep cradle]

can i use obs on macos catalina? it says i need macos 11 and i only have macos 10.15

[midnight pewter]

why can't i open up the recording in files after finished?

[fading hare]

If you are having problems with playing content created by OBS Studio in Movies & TV or QuickTime Player, this is because the media player does not have proper format support. This causes missing video, audio, or for the file to not open at all.

We recommend VLC Media Player for better, accurate format support. Like OBS Studio, VLC Media Player is a free and open source project.

[fading hare]

The currently-supported version of OBS Studio (29.1+) runs on macOS 11 Big Sur and higher. Older versions are no longer supported.

• if you see the "corrupted image" issue (A) or the prohibitory symbol (B), you must download an appropriate older version of OBS Studio for your version of OS X/macOS.
• if you are running macOS 11 or higher but still see the prohibitory symbol (B), you have downloaded the Apple Silicon version but have an Intel Mac. Download the latest Intel version of OBS Studio

[neon lily]

Take a screenshot of your OBS

Not the settings window, the main window

[steep cradle]

why tf

[midnight pewter]

i fixed it but with vb cable

[neon lily]

I would like to confirm that adding a macOS Screen Capture device didn't already add a sound source

Otherwise you're going to have two lots of desktop audio captured which will make your recordings sound awful

Plus, having to use VB Cable means you can't adjust your system volume, so it's not really a "fix" by any means

[midnight pewter]

I can send a picture

one sec

[neon lily]

Have you downloaded an older version?

[steep cradle]

yasss

[neon lily]

Gd gd

[midnight pewter]

Here is a picture of obs

[neon lily]

Well, I can see the reason why it didn't work

You added a Display Capture, not a macOS Screen Capture, as the links explained to do

Display Capture is deprecated now. If you switch over to macOS Screen Capture, you get desktop audio capture without needing external tools and the multi-output device, which means you can also adjust your volume properly

[midnight pewter]

i'm gonna try it now

ohh it worked

thanks

[neon lily]

👍

[midnight pewter]

I have one more issue, I dont know how to set up VLC to fix the format of my videos

[neon lily]

What do you mean by "fix the format of my videos"?

You mean you want them to open in VLC by default when you double click them?

[midnight pewter]

I had an issue where it said i needed windows to run the videos afterwards in the files

and the bot said download vlc

but i don't know how to use it

[midnight pewter]

right here

[neon lily]

I'm not quite sure what you're asking

It's a video player, you play your videos in it

[midnight pewter]

im gonna send a picture

i'll be back in a couple minutes

it says this when i try to open the video after i recorded it

[neon lily]

… eh?

Open VLC

Then click File -> Open

Then choose your video file

Also, don't record your videos directly to iCloud Drive, recording files are enormous

[midnight pewter]

how do i prevent that

[neon lily]

https://wiki.videolan.org/VLC_HowTo/Make_VLC_the_default_player/#Mac

[polar swift]

Hey, I use a Nintendo 3DS capture card. I realized this got disabled at one point and was wondering which one is best for output quality

[forest axle]

probably bilinear

whatever looks the best to your eyes

debugging this hotkey situation is giving me a migraine. the behavior literally keeps changing. i swear there is a race condition or something

[neon lily]

Depends what resolution it outputs

I'd go with Disabled if it outputs the 3DS' native resolution or some exact multiple of it

[midnight pewter]

is vlc supposed to look like this?

[neon lily]

Yes

Then you open the file you want, and then you watch it

[polar swift]

You mean what resolution the capture card software outputs? I dont have the dimensions on hand, but its wayyy higher than 3DS native resolution when I put it in full screen. My aspect ratio is 16:10 for both base and output (i chose 16:10 cus of my macbook pro)

[mossy canopy]

Guys how do i fix this screen problem it's long for some reason

@neon lily

[grizzled night]

haha it's always been like that for me, so i've given up on answering people asking about hotkeys on mac

my hypothesis is it conflicts with other apps with global hotkeys, like Zoom

[forest axle]

yeah, i don't have anything else with global hotkeys, and furthermore, the way OBS is adding an event hook, nothing should have the ability to swallow these events whole, OBS should still see them

and it is! but the hotkey is not actually doing anything for some reason

@pearl yacht with OBS not focused, i'm noticing that hotkeys sometimes work if i'm using breakpoints to see when the hotkeys are picked up, but they don't work without the breakpoints

it seems like there's some pretty weird multithreading issues going on which might be why it's working for you but not me

(on current master, so post-your PR)

[midnight pewter]

the link you sent explains how to make VLC your default on windows im pretty sure

oh wait no

[neon lily]

No, I did not. I even specifically sent the link to the Mac section of the page

[midnight pewter]

theres a option for mac

[midnight pewter]

yea my bad

[neon lily]

Does the capture card scale up the 3DS image to fit or leave it at the native size in the middle of the picture?

[neon lily]

You'd have to send a full screenshot, not just a portion, because it's not clear what the issue is

[polar swift]

It scales up. The capture card software stretches the gameplay when i use full screen

[neon lily]

What software is that?

Because if the capture card software is scaling up the 3DS image, there's no point setting the scaling method in OBS Studio. Leave it as Disabled.

[polar swift]

n3ds_view. Some software made by the capture card guy to display the 3ds capture footage

Thanks though. Dont think I saw a difference in quality when i realized it was disabled

[hollow notch]

hi, if my microphone is off audio isnt being recorded, can i get help with this?

it was working fine yesterday but now it isnt recording audio with my mic off

[gloomy vessel]

Yet another person with high CPU usage on macOS. 2018 Mac mini, 3.2 GHz 6-Core i7, 32GB RAM. I'm not doing anything in OBS and CPU is around 85%

[hollow notch]

OH WAIT NVM im an idiot

[hollow notch]

try lowering your recording settings a bit?

[gloomy vessel]

Even at 1280x720/1280x720, 10 FPS I'm at ~75%.

[hollow notch]

thats odd, whats your encoder?

[fading hare]

To help resolve your issue, we need to view a log file. Follow these instructions to upload your current log file:

1. In OBS Studio, click the Help menu → Log Files → Upload Current Log File
2. Click the Copy URL button
3. Paste the URL into this Discord channel

[gloomy vessel]

x264. Apple VT H263 Software or Hardware doesn't seem to make a difference.

[hollow notch]

huh, then im not sure what to do, sorry

[gloomy vessel]

Okay, I just disabled all my Audio Sources... and now it's down to 1.6%

[hollow notch]

alright

[neon lily]

If you send a log, I can see what of your settings might be causing the issue

[gloomy vessel]

Sure, just give me a moment

For context, the Audio device I'm trying to use is an exteral audio interface (Focusrite Clarett 4Pre). It's currently running at 48kHz.

[gloomy vessel]

How should I send it? DM?

[neon lily]

Here, as per the instructions

[gloomy vessel]

Ah, I see above

Here's with the external audio interface enabled: https://obsproject.com/logs/3MA1C064u0CzYh6A

[fading hare]

⚠️ Warning

• Non-Standard Framerate

ℹ️ Info

• macOS 13.5 (OK)
• No Output Session
• No Scenes/Sources

Hardware Check

Intel Core i7-8700B @ 3.20GHz - OK! / Intel HD 500 - Below minimum requirements

[neon lily]

OK, let's have a look

[gloomy vessel]

Below minimum requirements
Alrighty then 😭

[neon lily]

Huh, weird

The log is incomplete

Just going to ask someone why that is

[gloomy vessel]

FWIW, even with the audio device disabled, as soon as I added Desktop Capture source, CPU is back up near 90%

[neon lily]

Could you try something for me

In the Profile menu -> click New, then click the Profile menu again and check that you've switched to the new empty profile

Then check if you still have the performance issues

[gloomy vessel]

Sure, will do

Not sure if you wanted me to go through the auto configuration wizard, but I did

I've got to run but it seems like as soon as I enable my external audio interface in Audio - Mic/Auxillary Audio... OR add a source that includes audio, OBS cpu usage jumps from ~8% to ~%90

Audio Encoder is AAC (Default) and the only option available. Doesn't seem to matter if my Audio Interface is set to 48kHz or 44.1kHz.

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[forest axle]

they've tried to post a log

but yeah, a complete log would help

do you see the OBS interface normally on startup?

it's odd that you would be able to interact with the interface but the log would be incomplete

[vapid flax]

Hi! I have a small problem. I am using a camera as a cam in my obs scene but it looks like that the camera flickers a bit. Do I have to set the same fps settings in the scene as the camera is set to or is there any other thing i could check out?

[neon lily]

I made a mistake, it was complete

User just did not add any sources

[neon lily]

Exposure is the next one to check

[forest axle]

log from post-exit might be useful, i think the log still shows time-profiling in that case

[vapid flax]

is there a rule that I can go with?

[neon lily]

Not really, just adjust until it looks good

[vapid flax]

thank you my friend!

[fickle dove]

hi guys, i just used obs and i recording some content today. I cant find where it downloaded on my laptop

[neon lily]

Movies folder

[verbal kindle]

Interesting issue I’ve come across.

Using Mac and PS4.

The issue I’m having is that.. when my headphones are plugged into the PS4, OBS stops recognising the audio from my capture card.

I’m assuming.. the PS is no longer sending it to the card. Any thoughts on how to solve this?

Wait. Headphones on my capture card…

[obsidian arrow]

For some reason my obs says my video encoder is having an error and to update AMD drivers and they are up to date can someone help me

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[neon lily]

It's likely that your base resolution is an invalid number.

So you'll want to look in ~/Library/Application Support/obs-studio/basic/profiles. Then in the folder of whichever profile you were using (Untitled by default), edit the basic.ini file. In the [Video] section, set BaseCX to 1920 and BaseCY to 1080.

[midnight pewter]

Why does this pop up when i try to use mkv recording format in the output catagory

[neon lily]

Have you tried doing what it says?

[midnight pewter]

what do i change the recording path to though

[rotund steeple]

Hi! I'm trying to stream my screen and output audio on discord, any idea why the obs output isnt showing up as an opyion?

heres what my obs looks like

[tribal tapir]

jebać obs

[fair glacier]

Is there is a way to rename a virtual camera?
Maybe in the code or somewhere else, do you have any clue?

[midnight pewter]

what do i change the recording path to

[midnight pewter]

...

how do i change the recording path in discord?

[plucky zenith]

in discord?

[midnight pewter]

i just changed it to a folder

but after i made the recording and went to watch it this popped up

so for some reason it says i need parallel desktop to open the video

[plucky zenith]

!vlc
use VLC instead

[fading hare]

If you are having problems with playing content created by OBS Studio in Movies & TV or QuickTime Player, this is because the media player does not have proper format support. This causes missing video, audio, or for the file to not open at all.

We recommend VLC Media Player for better, accurate format support. Like OBS Studio, VLC Media Player is a free and open source project.

[midnight pewter]

how do i change the output recording path to vlc

It doesn't let me choose vlc as my recording path

[plucky zenith]

you don't need to change the recording path, just open the file with VLC

[midnight pewter]

let me try that

it worked but the graphics are pretty bad and it has a bad watermark at the bottom

i appreciate the help by the way

[plucky zenith]

the watermark is not a watermark. it's not in the video, that's just VLC displaying the video name

[plucky zenith]

!cleanlog
for the graphics, send a log as described below

[fading hare]

To help resolve your issue, we need to view a log file from a fresh launch of OBS Studio containing an output session. Follow these instructions to upload a clean log file:

1. Restart OBS Studio first!
2. Start your stream/recording replicating any issues (meaning having any games/apps open and captured, etc.)
3. Stop your stream/recording after 30 seconds or after the issue has occurred
4. Click the Help menu → Log Files → Upload Current Log File
5. Paste the URL into this Discord channel

[plucky zenith]

that's not obs

[midnight pewter]

yea my bad

i thought it said vlc for a moment

is the paste url in the picture?

[plucky zenith]

no, that's just pasting the url you copied in here

[midnight pewter]

oh

https://obsproject.com/logs/B8YecvvhASCk0kXR

[fading hare]

⚠️ Warning

• Intel OBS on Apple Silicon Mac

ℹ️ Info

• macOS 13.5 (OK)
• 0.3% Rendering Lag

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[midnight pewter]

so uh

ohh

im using the intel version

smh

https://obsproject.com/logs/HOlTgDEFcQTvdNA0

[fading hare]

ℹ️ Info

• macOS 13.5 (OK)
• No Output Session

Hardware Check

Apple M1 (not in benchmark DB) / Apple Apple M1 (not in benchmark DB)

[midnight pewter]

one more question

after i drag the video to vlc how do i move it to youtube?

[plucky zenith]

just upload the video file to youtube

[fierce rapids]

hello im trying to record minecraft on macos but with the macOS screen recorder the actual window isnt taking up the whole red coloured canvas part

[grizzled night]

Can you try with obs 29.1.3?

[fierce rapids]

new version

ok

[fierce rapids]

there

[neon lily]

Click on the source then press Cmd-E. Send a screenshot of that window.

[fierce rapids]

there

[neon lily]

Where's the window?

Cmd-E should have shown a transform window that looks like this

[grizzled night]

Do you have filters on it?

[fierce rapids]

no its just a normal macOS Screen Recorder

[neon lily]

What mode is it set to, window or application?

[fierce rapids]

window

[neon lily]

Huh, odd.

[fierce rapids]

any ideas

[fierce rapids]

i found out a temporary fix by cropping it

but its only temporary

and theres no documentationon this happening to anyone else online

actually those temporary solutions dont work

[neon lily]

I can't quite fathom why that window is coming out a quarter size

Does it do that when trying to capture any other windows?

[verbal kindle]

Hopefully an easy question;

I recorded a test video. 35 minutes. Had my console screen and me on camera, OBS via Mac.

It came to 1.9GB.

I was hoping to do much longer videos, but even uploading ~2GB to YT took a few hours.

Is that simply the reality of videos this long? Do I need to compromise recording quality heavily to lower it?

[fierce rapids]

yes

[forest axle]

that's an occasional replayd issue that popped up sometime in ventura. open activity monitor, search replayd, select it and kill the process by clicking the X on the top bar @fierce rapids

[fierce rapids]

yes it does

[reef leaf]

Hi! I'm trying to remux some files from MKV to MP4 since Premiere Pro doesn't accept MKV's, but with todays files I get this error in my log:
15:04:46.019: media_remux: Error opening output file: Invalid argument
Anyone who knows how to fix this?

[pallid lotus]

ok, can i please get further help understanding this report and help knowing what I should do.

[fading hare]

🛑 Critical

• MP4/MOV Recording
• 33.1% Rendering Lag
• 54.9% CPU Encoder Overload

⚠️ Warning

• Old Version (27.2.4)

ℹ️ Info

• macOS 13.3 (OK)
• Third-Party Plugins (2)

Hardware Check

Intel Core i5-1030NG7 @ 1.10GHz - Possible bottleneck / Intel Iris Xe - Possible bottleneck

[old mesa]

Is there any way to disable the browser source security sandbox so I can @import css files on my own domain in the injected css?

[fierce rapids]

whats a replayd lmao

[rancid hearth]

Hi all! I do piano shows on Twitch with a Macbook Pro and OBS. I changed my output in OBS from 1080 to 720 and resized all my onscreen files to adjust. However, my files of most recent cheerer, subscriber and follower are nowhere to be found on the screen. I click on their file in OBS but nothing shows up. Any advice? Thanks!

[fading hare]

ℹ️ Info

• macOS 12.3 (OK)
• No Output Session
• No Scenes/Sources

Hardware Check

Intel Core i7-4770HQ @ 2.20GHz - Possible bottleneck / Intel Iris Pro 580 - Possible bottleneck

[jade sun]

Hi, I have a problem with OBS and its performance. I have a Macbook pro with 8 gb of ram, when playing Minecraft normally I go to 390-450 fps fluid but when I open the OBS (without streaming) I drop a lot of FPS, I go down to 10 fps maximum 20, I go super bad and I can not stream for it, I would like to know some configuration for the obs in settings so that I do not consume so much or some recommendations. I would like to stream and I opted for OBS that according to what I had read was the one that consumed less Cpu. I hope you can help me

[pseudo warren]

quicktime